P007558_B Manual

Watertight 4X, IP-66 VoIP-H Telephones
WTR/WTT-V-H Series
Installation & Operation
Guardian
Telecom Inc.
www.guardiantelecom.com
WTT-40-V-H
1
2
3
4
5
6
7
8
9
*
0
#
XXXXXXXX
XXXXXXXX
XXXXXXXX
MODEL:
XXX-XX
SN:
XXXXXXXX
REN:
0.9B
IC:
1012 6721 A
FCC: HQHCAN-22517-TE-E
Guardian
Telecom Inc.
www.guardiantelecom.com
XXXXXXXX
XXXXXXXX
XXXXXXXX
MODEL:
XXX-XX
SN:
XXXXXXXX
REN:
0.9B
IC:
1012 6721 A
FCC: HQHCAN-22517-TE-E
WTR-41-V-H
P007558 Rev. B 151028 10/28/2015 10:24 AM
Ph: 403.258.3100 \ email:[email protected] \ www.guardiantelecom.com
Guardian Telecom Inc.
Installation and Operation
WTR/WTT-V-H Series Telephones
PoE WTR/WTT-V Installation Guide P007558 Rev. B
COPYRIGHT NOTICE:
© 2015, Guardian Telecom Inc., ALL RIGHTS RESERVED.
This manual and the related materials are the copyrighted property of Guardian Telecom
Inc. No part of this manual or related materials may be reproduced or transmitted, in any
form or by any means (except for internal use by licensed customers), without prior
express written permission of Guardian Telecom Inc. This manual, and the products,
software, firmware, and/or hardware described in this manual are the property of Guardian
Telecom Inc. provided under the terms of an agreement between Guardian Telecom Inc.
and the recipient of this manual, and their use is subject to that agreement and its terms.
DISCLAIMER: Except as expressly and specifically stated in a written agreement
executed by Guardian Telecom Inc., Guardian Telecom Inc. makes no representation or
warranty, express or implied, including any warranty or merchantability or fitness for any
purpose, with respect to this manual or the products, software, firmware, and/or hardware
described herein, and Guardian Telecom Inc. assumes no liability for damages or claims
resulting from any use of this manual or such products, software, firmware, and/or
hardware. Guardian Telecom Inc. reserves the right to make changes, without notice, to
this manual and to any such product, software, firmware, and/or hardware.
OPEN SOURCE STATEMENT: Certain software components included in Guardian
products are subject to the GNU General Public License (GPL) and Lesser GNU General
Public License (LGPL) “open source” or “free software” licenses. Some of this Open
Source Software may be owned by third parties. Open Source Software is not subject to
the terms and conditions of the Guardian COPYRIGHT NOTICE or software licenses.
Your right to copy, modify, and distribute any Open Source Software is determined by the
terms of the GPL, LGPL, or third party, according to who licenses that software.
Software or firmware provided by Guardian that is unrelated to Open Source Software is
copyrighted by Guardian, subject to the terms of Guardian licenses, and may not be
copied, modified, reverse-engineered, or otherwise altered without explicit written
permission from Guardian Telecom Inc.
TRADEMARK NOTICE: Guardian Telecom Inc. and the Guardian Telecom Inc. logos are
trademarks of Guardian Telecom Inc. Other product names, trademarks, and service
marks may be the trademarks or registered trademarks of their respective owners.
Toll-free 1-800-363-8010
Phone (403) 258-3100
Fax. (403) 253-4967
www.guardiantelecom.com
E-mail: [email protected]
Page 2
Guardian Telecom Inc.
Installation and Operation
WTR/WTT-V-H Series Telephones
This manual gives instructions for the physical installation of WTR/WTT-V-H
telephones. For setup and configuration refer to manual P007402.
Important Safety Instructions
1.
Read these instructions.
2.
Keep these instructions.
3.
Heed all warnings.
4.
Follow all instructions.
5.
Install in accordance with the manufacturer’s instructions.
6.
Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
7.
Only use attachments/accessories specified by the manufacturer.
8.
Refer all servicing to qualified service personnel.
9.
Prior to installation, consult local building and electrical code requirements.
This product meets the applicable Industry Canada technical specifications. / Le présent matériel est
conforme aux specifications techniques applicables d’Industrie Canada.
If trouble is experienced with this equipment (DTR-V-H and DTT-V-H), for repair or warranty information, please contact
Guardian Telecom at 1-800-363-8010. If the equipment is causing harm to the telephone network, the telephone company
may request that you disconnect the equipment until the problem is resolved.
If this equipment requires AC power it is suggested that a surge arrestor be used.
SUITABLE FOR USE IN CLASS I, DIVISION 2, GROUPS A, B, C AND D HAZARDOUS LOCATIONS
OR NONHAZARDOUS LOCATIONS ONLY.
WARNING - EXPLOSION HAZARD - DO NOT DISCONNECT EQUIPMENT WHILE THE CIRCUIT IS
LIVE OR UNLESS THE AREA IS KNOWN TO BE FREE OF IGNITABLE CONCENTRATIONS.
WARNING - EXPLOSION HAZARD - SUBSTITUTION OF COMPONENTS MAY IMPAIR SUITABILITY
FOR CLASS I, DIVISION 2 HAZARDOUS LOCATIONS.
WARNING – EXPOSURE TO SOME CHEMICALS MAY DEGRADE THE SEALING PROPERTIES OF
MATERIALS USED IN THE SEALED RELAY DEVICE.
Page 3
Guardian Telecom Inc.
Installation and Operation
WTR/WTT-V-H Series Telephones
Table of Contents
1. Product Overview ....................................................................................................... 6 2. Typical System Installation ......................................................................................... 6 3. Features ..................................................................................................................... 7 4. Installation ................................................................................................................ 10 5. Operation.................................................................................................................. 10 6. Supported Protocols ................................................................................................. 11 7. Supported SIP Servers ............................................................................................. 11 8. WTR/WTT-V-H Telephones Setup ........................................................................... 11 8.1. Connections .................................................................................................. 11 8.2. Connecting a Device to the Auxiliary Relay .................................................. 12 8.3. Identifying the Connector Locations and Functions....................................... 13 8.4. Network Connectivity, and Data Rate ........................................................... 14 8.4.1. Verify Network Activity.......................................................................... 14 8.5. RESET Switch............................................................................................... 15 8.5.1. Announcing the IP Address .................................................................. 15 8.5.2. Restore the Factory Default Settings.................................................... 15 8.6. Adjust the Volume ......................................................................................... 15 9. Product Specifications .............................................................................................. 16 10. Field Repairs ............................................................................................................ 17 11. Replacement Parts ................................................................................................... 18 12. Cleaning Tips for Guardian Telephones ................................................................... 18 13. Warranty ................................................................................................................... 19 14. Disclaimer................................................................................................................. 19 15. Warning .................................................................................................................... 19 16. Service Telephone Number ...................................................................................... 19 17. Feedback.................................................................................................................. 19 18. Guardian Product Return.......................................................................................... 20 Figures
Figure 1 - Typical Installation............................................................................................... 6 Figure 2 - WTT-V-H Features (WTR-V-H Similar) ............................................................... 8 Figure 3 - Overall Dimensions ............................................................................................. 8 Figure 4 - Wiring .................................................................................................................. 9 Figure 5 - Terminal Block Connections.............................................................................. 11 Figure 6 - Auxiliary Relay Wiring Diagram......................................................................... 12 Figure 7 - Connector Locations ......................................................................................... 13 Figure 8 - Network Activity................................................................................................. 14 Figure 9 - RESET Switch................................................................................................... 15 Tables
Table 1 - Connector Functions ........................................................................................13 Page 4
Guardian Telecom Inc.
Installation and Operation
WTR/WTT-V-H Series Telephones
Package Contents
(1) WTR-V-H or WTT-V-H Telephone.
Note: Installation and Operation Manual, Setup and Configuration Manual, Guardian Discovery Utility, Interoperability
Guide, VoIP Technical Support, Firmware and Autoprovisioning template are all available at www.guardiantelecom.com.
Models
P5312
WTT-30-V-H Watertight 4X telephone with curly cord.
P5313
WTT-40-V-H Watertight 4X telephone with armored handset cord.
P5314
WTR-11-V-H Watertight 4X ringdown telephone with curly cord.
P5315
WTR-41-V-H Watertight 4X ringdown telephone with armored handset cord.
Options
VR-WTE
Vandal Resistant Screws
LCK-WTE
Locking door
Accessories
POE – Injector – Auxiliary Power Supply
(Contact Sales)
Loud Ringers and Strobe Lights
Registering Your VoIP Product
To register your VoIP product send an email to [email protected].
Be sure to include “Guardian VoIP Registration” in the subject field of your email.
Include the following information:
1. Company Name (Req'd)
2. Address (Optional)
3. Device Model (Req'd)
4. Serial Number (Req'd)
5. Date of purchase (Req'd)
6. Name of Supplier (Req'd)
7. Prime Contact (Req'd)
8. Secondary Contact (Optional)
9. Contact Info: Email Address(es) (Req'd)
10. Phone Info: (Optional)
Page 5
Guardian Telecom Inc.
1.
Installation and Operation
WTR/WTT-V-H Series Telephones
Product Overview
WTR-V-H and WTT-V-H Series Watertight Telephones
Guardian’s Watertight SIP enabled VoIP-H Telephones offer maximum efficiency under extreme environmental conditions.
The sturdy thermoplastic resin enclosure protects the internal circuitry against wind blown dust, rain, corrosion, splashing and
high pressure water. With Type 4X & IP66 ratings these are ideal telephones for harsh conditions. WTR-V-H and WTT-V-H
Telephones are compatible with most SIP-based IP PBX servers that comply with SIP RFC 3261. Users can remotely monitor
and program settings through a web browser to configure telephones on their network.
WTR-11-V-H and WTT-30-V-H are standard models with a curly cord. WTR-41-V-H and WTT-40-V-H are vandal resistant
models with an armored handset cord. WTT-V-H telephones are equipped with a keypad and WTR-V-H models are ringdown.
2.
Typical System Installation
The Voice-over-IP (V-H) WTR-V-H and WTT-V-H Telephones are Power-over-Ethernet (PoE 802.3af) and Voice-over-IP
(VoIP-H) two-way communications devices that easily connect into existing local area networks (LANs) with a single cable
connection.
Figure 1 illustrates how the WTR-V-H and WTT-V-H Telephones can be installed as part of a VoIP phone system.
Generic
Ge e PoE
c o Switch
ub
1
2
3
4
5
6
EXTERNAL
DEVICES
LAN 1
LAN 2
ALARM
Guardian VoIP Emergency Telephones
Guardian VoIP Industrial Telephones
Figure 1 - Typical Installation
Page 6
IP PBX Server
Guardian Telecom Inc.
Installation and Operation
WTR/WTT-V-H Series Telephones
3.

Features
Enclosure

Compatible with most SIP-based IP PBX servers that
comply with SIP (RFC 3261)

Network web management interface

Guardian discovery utility makes it easy to detect,
locate and launch the web based configuration
screens

Product self diagnostic testing available through web
interface
-thermoplastic resin body construction
-weatherproof and corrosion resistant
-spring loaded hinged door (locking optional)
-integrated mounting feet
-easy support drill guides for top & bottom mount
glands

Temperature range -22˚ to +140˚F ( -30˚ to +60˚C)

Network adjustable speaker volume and microphone
sensitivity

12-key metal keypad for extended life (WTT only)

Network downloadable firmware

Optional conformal coated circuit boards are resistant
to corrosive agents (e.g. H2S, SO2 and NH3) and
environments with high humidity

PoE 802.3af enabled (Powered-over-Ethernet) or
alternate power source

Waterproof connections & stainless steel fittings for
longer life

Web Based User Interface allows remote setup of
network, product operations, updates, self
diagnostics and other functional access.

Corrosion protected and powder coated steel
faceplate

Programmable speed dial

Magnetic Reed Hook Switch - no moving parts

Dual speeds of 10 Mbps and 100 Mbps

Easily mounted on any sturdy vertical structure

Network/Web management

Noise Reducing Microphone allows a high level of
intelligibility in locations with high background noise

Network configurable relay activation settings


Armored Handset Cord (WTT-40-V-H and WTR-41V-H only) withstands severe use
Dial Out Extension supports the addition of comma
delimited pauses before sending additional DTMF
tones

Heavy duty G Type industrial handset

Network downloadable product firmware

Handset retainers to maintain on-hook status

Tamper proof design

Modular parts for easy service

Autoprovisioning

Hearing-Aid Compatible & Receiver Volume
Adjustment

Configurable audio files

Event activation – (see manual – events section)

One year warranty

Peer-to-peer capable

Optional security screws with driver bit

Compatible with inductively coupled hearing-aid
devices

Adaptive full duplex operation
Page 7
Guardian Telecom Inc.
Installation and Operation
WTR/WTT-V-H Series Telephones
MAGNETIC REED
HOOK SWITCH
MAGNETIC REED
HOOK SWITCH
FACEPLATE-14 GA
STEEL, SATIN COAT
PRIMED AND
POWDER COATED
FACEPLATE-14 GA
STEEL, SATIN COAT
PRIMED AND
POWDER COATED
HEAVY DUTY
HANDSET WITH
VOLUME
CONTROL
1
3
4
Guardian
Telecom Inc.
www.guardiantelecom.com
7
8
*
0
XXXXXXXX
XXXXXXXX
XXXXXXXX
HEAVY DUTY
HANDSET WITH
VOLUME CONTROL
HANDSET
RETAINERS
HEAVY DUTY 6'
HANDSET CORD
2
3
4
5
6
7
8
9
*
0
#
HANDSET RETAINERS
ARMORED HANDSET
CORD
Guardian
MODEL:
XXX-XX
SN:
XXXXXXXX
REN:
0.9B
IC:
1012 6721 A
FCC: HQHCAN-22517-TE-E
WTT-30-VoIP
1
Telecom Inc.
XXXXXXXX
XXXXXXXX
XXXXXXXX
www.guardiantelecom.com
THERMOPLASTIC
RESIN ENCLOSURE
WTT-40-VoIP
MODEL:
XXX-XX
SN:
XXXXXXXX
REN:
0.9B
IC:
1012 6721 A
FCC: HQHCAN-22517-TE-E
THERMOPLASTIC
RESIN ENCLOSURE
Figure 2 - WTT-V-H Features (WTR-V-H Similar)
7.9" [200mm]
11.6" [296mm]
8.00" [203mm]
16.1" [409mm]
14.00" [356mm]
Ø0.41" [Ø10.4mm]
Figure 3 - Overall Dimensions
Page 8
Guardian Telecom Inc.
Installation and Operation
WTR/WTT-V-H Series Telephones
TOP VIEW OF VoIP PCBA
+5V
GND
JP1
J12
J9
JP4
J2
J5
JP2
J6
J10
JP8
JP6
JP9
JP3
J13
J3
JP0
JP12
J1
J11
JP5
J8
J7
J4
ETHERNET
CABLE
J1: STANDARD 8 PIN RJ45 10/100Base-T And power input via Power over Ethernet
Figure 4 - Wiring
Alternate Power – Pin 3 is positive and pin 4 is negative input.
Page 9
Guardian Telecom Inc.
Installation and Operation
WTR/WTT-V-H Series Telephones
4.
Installation
Follow all appropriate electrical codes and use only approved electrical fittings for the
installation.
Ensure that the area is non-hazardous before proceeding.
Determine if power to operate the telephone will be provided via the Ethernet or if
external power will be required. If external power is required install Guardian’s Auxiliary
Power Supply or equivalent.
See: Figure 5 - Terminal Block
Connections
To maintain Ingress Protection / NEMA ratings use appropriately rated hardware and
waterproofing techniques.
Choose a wall location that is free of obstructions and permits space for conduit runs.
See: Figure 3 - Overall Dimensions
Ensure mounting can support 11.8 lbs (5.4kg) and any additional foreseeable load.
To Avoid The Danger Of An Accidental Shock or Circuit Damage
If using an auxiliary power supply, ensure it is unplugged during installation.
Note: Be careful when removing the
Separate the faceplate from the housing by removing the two temporary, factory
faceplate. The circuit board is on the
installed screws. NOTE that the handset and all electronics are attached to the front
faceplate.
plate. The front cover may be separated from the back box by disconnecting the harness
plugs.
Drill or punch cable entrances as required. There are drill dimples top and bottom to
assist.
Use the template provided to locate and drill holes for mounting screws.
Secure the unit to the wall.
Bring the Network cable into the enclosure through the conduit entrance and plug into
the RJ-45 connector on the PCBA.
Tip: Use ¼” or M8 screws to
secure the unit to the wall.
If using an alternate power supply connect the supply to the terminal block J9. Before
doing so determine if power is supplied over the Ethernet cable.
See: Figure 5 - Terminal Block
Connections
Connect the on-board relay if utilized.
See: Section 8.2 Connecting a
Device to the Auxiliary Relay
Reconnect the faceplate harness.
Ensure all connections are secure.
Determine that the telephone is properly connected by pressing the RESET switch for
less than five seconds to announce the IP address. LEDs on the RJ45 connector
indicate network connection and activity.
Replace the faceplate.
Set up and configure if changes are required to the default settings.
Test the unit by calling to and from another telephone, preferably a VoIP device.
5.
See: Section 8.5 RESET Switch
and Figure 8 - Network Activity
See: Manual P007402 – Setup
and Configuration.
Operation
WTT-V-H telephones may be set up for either keypad dialing or auto-dialing.
If the telephone is configured for keypad dialing operation is identical to most other
single line telephones.
WTR-V-H telephones will dial the programmed number when the handset is lifted.
Adjust the receiver volume with the switch in the handset.
Page 10
Note: The details are explained in
the Setup and Configuration
Manual P007402.
Guardian Telecom Inc.
6.
Installation and Operation
WTR/WTT-V-H Series Telephones
Supported Protocols
The WTT-V-H Telephone with Keypad supports:
●SIP (Session Initiation Protocol)
●HTTP Web-based configuration
Provides an intuitive user interface for easy system configuration and verification of WTT-V-H Telephone with Keypad
operations.
●DHCP Client
Dynamically assigns IP addresses in addition to the option to use static addressing.
●TFTP Client
Facilitates hosting for the Autoprovisioning configuration file.
●RTP
Facilitates autoprovisioning configuration values on boot.
●Audio Encodings
PCMU (G.711 mu-law)
PCMA (G.711 A-law)
Packet Time 20 ms
7.
Supported SIP Servers
As a SIP device, this product will operate with most IP PBX servers.
8.
WTR/WTT-V-H Telephones Setup
8.1. Connections
Figure 5 shows the pin connections on the J9 (terminal block). This terminal block can accept a wire range from 16
AWG to 26 AWG.
Note: As an alternative to using PoE power 12 to 20 VDC at 500 mA can be supplied to the terminal block.
TERMINAL BLOCK CONNECTION (J9)
ALTERNATE POWER INPUT:
1 = NORMALLY OPEN COMMON
2 = NORMALLY OPEN CONTACT
1
RELAY CONTACT:
0.5A AT 30VDC FOR CONTINUOUS LOADS
2
3 = +12V TO +24V @ AT 500mA
4 = POWER GROUND
5 = RINGER +
6 = RINGER -
1
2
3
J9
4
5
6
WIRE IN
ACCEPT WIRE RANGE
UP TO 16 AWG
Figure 5 - Terminal Block Connections
Page 11
Guardian Telecom Inc.
8.2.
Installation and Operation
WTR/WTT-V-H Series Telephones
Connecting a Device to the Auxiliary Relay
The WTR/WTT-V-H Telephone incorporates one on-board relay located on the PCBA, which
enables users to control a low current external relay or device. An external relay could control a
ringer, strobe light, door lock or any other apparatus. The on board relay is protected by a 1
See: Figure 6 - Auxiliary
Relay Wiring Diagram
Amp, non-replaceable fuse. Power switched by the relay should not exceed 0.5
Amps @ 30VDC. The PCBA is not designed to handle AC voltages.
Warning: The relay circuitry contains a non-replaceable 250VAC 1A fuse. If the
fuse blows the board must be returned to Guardian or an approved service
center for repair.
The Telephone relay activation time is selectable through the web interface on the Device
Configuration Page. The relay is controlled by DTMF tones generated from the phone to which
the V-H phone is connected; no matter which one initiated the call. The DTMF tones are
selectable from the web interface as well.
See: Manual P007402
Setup and Configuration
Note: The three digit code for the auxiliary relay must be sent in conformance with RFC2833
DTMF generation.
EXAMPLE OF EXTERNAL RELAY (NOT SUPPLIED)
CONTROLLED DEVICE
SUCH AS
ELECTRIC DOOR STRIKE
OR
STROBE LIGHT
AC OR DC
POWER SOURCE
SOLID STATE
OR
MECHANICAL
RELAY
OUTPUT
CONTACTS
AC OR DC RATED
DEPENDING
UPON
CONTROLLED
DEVICE
REQUIREMENTS
HIGH POWER ULTRAFAST
SWITCHING DIODE
(ONLY REQUIRED WITH
MECHANICAL RELAY)
-
DC
POWER SUPPLY
(MAX 0.5A @ 30VDC)
+
AUXILIARY RELAY
WIRING
CONTACTS
Figure 6 - Auxiliary Relay Wiring Diagram
Page 12
PCBA
1
2
3
4 J9
5
6
Guardian Telecom Inc.
8.3.
Installation and Operation
WTR/WTT-V-H Series Telephones
Identifying the Connector Locations and Functions
See Figure 7 and Table 1 to identify the connector locations and functions.
Figure 7 - Connector Locations
Connector
Function
J1
PoE Network Connection (RJ-45)
J2
Hands free Microphone Interface/LED Interface
J3
Not used
J4
JTAG Interface
J5
Handset/Reed Switch Interface
J6
Speaker Interface
J7
Keypad Interface
J8
RS232 Port
J9
Terminal Block (see Figure 5)
J10
Not used
J11
Handset V.C. Interface
J12
ISP-DIP/Debug UART
Table 1 - Connector Functions
Page 13
Guardian Telecom Inc.
8.4.
Installation and Operation
WTR/WTT-V-H Series Telephones
Network Connectivity, and Data Rate
When you plug in the Ethernet cable or power supply:
• The square, green Link light above the Ethernet port indicates that the network connection has been
established (see Figure 8). The Link light changes color to confirm the auto-negotiated baud rate:
8.4.1.
•
This light is yellow at 10 Mbps.
•
It is orange at 100 Mbps.
Verify Network Activity
The square, yellow Activity light blinks when there is network activity.
Figure 8 - Network Activity
Page 14
Guardian Telecom Inc.
8.5.
Installation and Operation
WTR/WTT-V-H Series Telephones
RESET Switch
When the Telephone is operational and linked to the network use the Reset Test Function Management
(RESET) switch (Figure 9), on the Telephone board to announce, the Telephone’s IP Address, and test that
the audio is working (see Section 8.5.1). The message will come through the handset receiver.
Figure 9 - RESET Switch
8.5.1.
Announcing the IP Address
To announce a telephone’s current IP address:
1. Press and release the RESET switch (SW1). Do not hold more than five seconds.
Note
The telephone will use DHCP to obtain the new IP address (DHCP-assigned address or
default to 10.10.10.10 if a DHCP server is not present).
Note
Pressing and holding the RESET switch for longer than five seconds will restore the
telephone to the factory default settings.
8.5.2.
Restore the Factory Default Settings
When troubleshooting configuration problems, it is sometimes convenient to restore the device to a
known state.
Note: Each Telephone is delivered with factory set default values.
To set the factory default settings:
1. Press and hold the RESET switch (SW1) for more than five seconds.
2. The telephone announces that it is restoring the factory default settings.
Note The telephone will use DHCP to obtain the new IP address (DHCP-assigned address or
default to 10.10.10.10 if a DHCP server is not present).
8.6.
Adjust the Volume
You can adjust the volume through the Device Configuration Page.
Page 15
Guardian Telecom Inc.
Installation and Operation
WTR/WTT-V-H Series Telephones
9.
Product Specifications
Electrical Performance
RINGER OUTPUT
>80 dB
MICROPHONE
NOISE REDUCING ELECTRET
RECEIVER
HEARING AID COMPATIBLE
Category
Specification
ETHERNET I/F
10/100 MBPS
PROTOCOL
SIP RFC 3261 COMPATIBLE
POWER INPUT
802.3AF COMPLIANT POE OR 12-20V VOLTS AT 500MA
PAYLOAD TYPES
G711, A-LAW AND µ-LAW
RELAY CONTACT
0.5AMP 30VDC
Environmental
WEATHER AND CORROSION RESISTANT
ENCLOSURE NEMA 4X/IP66
TEMPERATURE
-22
HUMIDITY
0 TO 100% RH
O
O
TO +140
F (-30O TO +60O C)
Mechanical
HOOK SWITCH (CRADLE SWITCH) LIFE
>1 000 000 OPERATIONS
BODY CONSTRUCTION
THERMOPLASTIC RESIN
FACEPLATE
STEEL, CORROSION PROTECTED & POWDER COATED
DIMENSIONS (H X W X D)
16.1 x 11.6 x 7.9 INCHES (409 x 296 x 200 mm)
NET WEIGHT
11.8 LBS (5.4 kg)
HANDSET MATERIAL
HIGH IMPACT ABS
STANDARD MOUNTING
VERTICAL WALL
WIRING ACCESS
DIMPLED DRILL GUIDES TOP AND BOTTOM FOR 1" GLANDS
HARDWARE MATERIAL
STAINLESS STEEL
COMPLIANCE
UL/CUL
Class I, Division 2, Groups A,B,C and D
FCC
IEC
Part 15, Class A
ICES-003 Class A
CISPR 22: 2008
61000-6-2: 2005
WEATHERPROOF ENCLOSURE
TYPE 4X, IP-66
IC
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may
not cause harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation.
Page 16
Guardian Telecom Inc.
Installation and Operation
WTR/WTT-V-H Series Telephones
10. Field Repairs
Field repairs may only be carried out by qualified technicians using OEM parts. Substitution of
parts voids warranty and may pose a hazard to users of the equipment.
Ensure that the area is non-hazardous before proceeding.
Disconnect the telephone IP Cable and Aux Power if necessary.
Carefully remove the front cover assembly and separate from the housing by disconnecting the
harness plugs. NOTE that the handset and all electronics are attached to the front plate.
Perform the necessary repairs or adjustments.
Carefully replace the front plate and install all screws. Do not over tighten the cover screws.
There is a flexible gasket between the cover and the body; excessive tightening of the screws
deforms the gasket and reduces the weather resistance of the set.
Handset Replacement
Refer to the instruction sheet included with the replacement handset.
Disconnect the handset wiring from the PCBA.
If the phone is equipped with an armored cord handset, remove the anchor screw from the
armored cord lanyard.
Loosen the handset cable gland and pull out the cord.
Install the new replacement handset and tighten the gland.
Rewire the handset cord to the PCBA.
Ringer Replacement
Disconnect the ringer wiring from the terminal block on the PCBA.
Remove the screws that hold the ringer to the housing.
Install the new ringer and gasket.
Reconnect the ringer wiring to the terminal block.
Main Circuit Board Replacement
Label any wiring attached to the circuit board. Disconnect wiring and ribbon cable.
Remove the two screws holding the circuit board in place. Carefully remove the board.
Install the new board and reconnect the wiring.
If the configuration had been changed from the factory default settings reprogram the telephone.
Test by making and receiving calls from another telephone.
Page 17
See: Section 11
Replacement Parts
Guardian Telecom Inc.
Installation and Operation
WTR/WTT-V-H Series Telephones
11. Replacement Parts
Part No.
P002786
P004371
P005837
P006443
P006499
P006513
P006965
P007228
P007230
P007319
P007321
P007323
P007395
P007435
P007472
P007477
Description
HANDSET - CRADLE W/O THRU HOLES
HANDSET - RETAINER CLIPS
SWITCH - PROXIMITY REED SWITCH HEAVY DUTY (CC)
SA- WTE-100 ENCLOSURE ABS
GASKET - WTE-100 FACEPLATES
FACEPLATE - WATER TIGHT TELEPHONE, WTE
FACEPLATE - WATERTIGHT RINGDOWN
HANDSET - 4' CURLY CORD C/W VC, TX & RX (CN)
HANDSET - 22" ARMORED CORD C/W VC TX & RX
RINGER - FLOYD BELL - V-H
CONNECTOR - CRIMP PIN FOR MATING EH CONNECTORS
CONNECTOR - 3 PINS EH MATING CONNECTOR
PCBA- V-H/TEL/HNDST (V-H TEL)
CONNECTOR - 6 CONDUCTOR, EH MATING
SA- METAL KEYPAD V-H C/W PCB & CABLE
PLATE - V-H PWBA MOUNTING ADAPTOR
12. Cleaning Tips for Guardian Telephones
Guardian Telephones may occasionally need to be cleaned to maintain appearance. Generally,
wiping the surface with a clean, water dampened cloth will remove most films or residues. If the
soiling is too stubborn for plain water, a mild detergent solution may be used. Be sure to wipe
away any detergent residue with a plain water dampened cloth. The Telephone may be
cleaned with any general-purpose household glass and surface type cleaner. Do not spray the
telephone directly! Spray the cleaner on a soft cloth then wipe the surface. Pre-treated cloths,
like those used for eyeglasses or cameras, may be used to clean the Telephone. Premoistened
towelettes may also be used, however, avoid those containing lanolin or aloe as they will leave
a slippery residue. The handset and surface of the telephone may be cleaned with disinfectants
used for general cleaning in a medical environment. Isopropyl alcohol may be used applied with
a cloth. Avoid using alcohol on silicon based keypads, since doing so may significantly degrade
legibility.

Do not use furniture polishes, waxes or plasticizer-based cleaner (Armor All etc.)

Do not use lanolin, aloe, glycerin or other skin care type products.

Do not apply any solvent such as acetone, mineral spirits etc.

Do not directly spray or immerse the handset.
Page 18
Guardian Telecom Inc.
Installation and Operation
WTR/WTT-V-H Series Telephones
13. Warranty
Guardian Telecom warrants your product to be free of defects in material and workmanship for a period
of one year. Guardian Telecom will repair or replace any defective unit that is under warranty
This warranty is null and void if any non-authorized modifications have been made to this product, or if
it has been subjected to misuse, neglect, or accident. This warranty covers bench repairs only; such
repairs must be made at Guardian Telecom or an authorized service depot. Guardian Telecom is not
responsible for costs incurred for on-site service calls, freight, or brokerage.
A return authorization must be obtained prior to warranty claims or repairs.
14. Disclaimer
The products covered by this manual are designed for use in Industrial Environments and/or Hazardous
Locations. Due to the range of possible applications for these instruments the manufacturer will not be
responsible for damages or losses of any kind suffered as a result of the use of this product, including
consequential damages.
15. Warning
This device may be opened and reassembled by qualified personnel only, for the purposes of installing
the product, making adjustments and replacing components, following the instructions in the product
manual.
High voltages may be present in this product when wiring is connected.
16. Service Telephone Number
1-800-363-8010
Guardian Telecom provides a customer service telephone number which is toll-free within North
America. If you need assistance when installing or operating this product, please call the toll-free
telephone number between regular business hours (8:00AM-5:00PM), Mountain Standard Time. If you
are calling outside of regular business hours, please leave a detailed message, and a member of
Guardian Telecom’s Service Department will return your call as soon as possible. If your product
requires service, Guardian personnel will supply you with an RMA (return materials authorization)
number over the telephone or through our web site product return page. This number must be included
with your return address and the name of the person to contact.
Guardian Telecom Inc.
Toll-free 1-800-363-8010
Phone (403) 258-3100
Fax. (403) 253-4967
www.guardiantelecom.com
17. Feedback
Guardian Telecom continually strives to make reliable, durable, and easy to use products. If you, as an
installer or user of our equipment, have any suggestions for improvements to this or any of our products
or documents, including this manual, we would appreciate hearing from you.
Page 19
Guardian Telecom Inc.
Installation and Operation
WTR/WTT-V-H Series Telephones
18. Guardian Product Return
Guardian products have been quality tested and are in full working order when
shipped from the factory, given the rugged nature of these products shipping is not
expected to damage a unit. In the unlikely event of a malfunction, Guardian follows the
three step procedure below.
Step I - On-Site Correction
The most common source of difficulties with a new product is improper installation in
one of two ways: incorrect wiring connections or connection to an incorrect power
source.
Product wiring needs to be properly connected to the on-site wiring. Correct wiring
instructions are shown in the user manuals included with the product.
VoIP-H telephones must receive power either from the Ethernet (POE) or from an
external source. If a VoIP-H telephone fails to function refer to the Question & Answer
section in the Setup and Configuration manual P007402. If the solution is not found in
the Q & A section contact Guardian Tech Support online under Products\VoIP
Technical Support at www.guardiantelecom.com or at 1-800-363 8010.
Step II - Return Materials Authorization (RMA)
When a product has been installed following user manual instructions, and the unit
fails to operate, the user must contact Guardian Telecom to obtain authorization to
return the product. This can be done by done by completing a RMA form online at
www.guardiantelecom.com, or by calling the service telephone number given in this
manual.
After providing information on the product, the owner and the nature of the problem,
Guardian will issue a RMA number, to be shown on documentation returned with the
product.
In addition to the RMA number, shipping documents should include name, address
and telephone number of the owner along with contact information for the person
responsible for the repair and/or the user who identified the malfunction.
(Where a product is being returned for repair from outside of Canada, customs
documentation must show the product’s serial number, date of export [date of
purchase], and a notation that the equipment is: “Canadian goods returning.”)
Step III - Factory Authorized Service
Once received, each product is carefully inspected and tested. If the product is under
warranty, repairs are completed and the product returned to the owner, generally
within five working days of receipt by the factory.
A product that has been subjected to misuse, neglect or accident or is beyond the
warranty period will be evaluated. The service department will provide the owner’s
representative with a repair cost estimate. Once approved, repairs are completed and
the product returned, generally within five working days.
Page 20
Guardian Telecom Inc.
Installation and Operation
WTR/WTT-V-H Series Telephones
Notes:
Model No.
Part No.
Serial No.
Date of Purchase
Page 21
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Guardian Telecom Inc.
Toll-free 1-800-363-8010
Phone (403) 258-3100
Fax. (403) 253-4967
www.guardiantelecom.com
E-mail: [email protected]
(Click to open message box)
CONNECTED. PROTECTED.
© Guardian Telecom Inc. 2015