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Dell Precision 5510
Owner's Manual
Regulatory Model: P56F
Regulatory Type: P56F001
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell ™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
2015 - 10
Rev. A00
Contents
Before working inside your computer
..................................................................................................5
Using power buttonUsing charms
..................................................................................................6
After working inside your computer
2 Removing and installing components..............................................................8
Installing the Memory Module(s)
Installing the DC-in Adapter Port
Installing the Display Assembly
Removing the Solid State Drive (SSD)
................................................................................................ 24
Installing the solid-state drive
3
Assigning a system password and setup password
..................................................................... 33
Deleting or changing an existing system and/or setup password
.............................................. 33
Enhanced Pre-Boot System Assessment (ePSA) diagnostics
............................................................34
4
1
Working on your computer
Before working inside your computer
Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following conditions exist:
• You have read the safety information that shipped with your computer.
• A component can be replaced or--if purchased separately--installed by performing the removal procedure in reverse order.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance
Homepage at www.dell.com/regulatory_compliance
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface, such as a connector on the back of the computer.
CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.
NOTE: The color of your computer and certain components may appear differently than shown in this document.
To avoid damaging your computer, perform the following steps before you begin working inside the computer.
1.
Ensure that your work surface is flat and clean to prevent the computer cover from being scratched.
2. Turn off your computer (see Turning Off Your Computer).
3. If the computer is connected to a docking device (docked) such as the optional Media Base or
Battery Slice, undock it.
CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device.
4. Disconnect all network cables from the computer.
5
6
5. Disconnect your computer and all attached devices from their electrical outlets.
6. Close the display and turn the computer upside-down on a flat work surface.
NOTE: To avoid damaging the system board, you must remove the main battery before you service the computer.
7. Remove the main battery.
8. Turn the computer top-side up.
9. Open the display.
10. Press the power button to ground the system board.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the display.
CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate static electricity, which could harm internal components.
11. Remove any installed ExpressCards or Smart Cards from the appropriate slots.
Turning off Your Computer
CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your computer.
You can turn off your computer in two ways :
1.
Using the power button
2.
Using the charms menu
Using power button
1.
Press and hold the Power button to turn off the screen.
Using charms
1.
Swipe from the right edge of the display to access the Charms menu.
2.
Touch Settings —> Power —> Shut down to turn off the computer.
After working inside your computer
After you complete any replacement procedure, ensure you connect any external devices, cards, and cables before turning on your computer.
CAUTION: To avoid damage to the computer, use only the battery designed for this particular
Dell computer. Do not use batteries designed for other Dell computers.
1.
Connect any external devices, such as a port replicator, battery slice, or media base, and replace any cards, such as an ExpressCard.
2. Connect any telephone or network cables to your computer.
CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the computer.
3. Replace the battery.
4. Connect your computer and all attached devices to their electrical outlets.
5. Turn on your computer.
7
Removing and installing components
This section provides detailed information on how to remove or install the components from your computer.
2
Recommended Tools
The procedures in this document may require the following tools:
• Small flat-blade screwdriver
• #0 Phillips screwdriver
• #1 Phillips screwdriver
• T5 Torx screwdriver
• Small plastic scribe
Removing the Base Cover
1.
Follow the procedures in Before Working Inside Your Computer.
2. Close the display and turn the computer over.
3. Turn the system badge flap over (1) and then remove the screws that secure the base cover to the computer (2).
NOTE: Use a Torx #5 screwdriver for the base screws and a Philips screwdriver for the screws inside the badge flap.
4. Release and remove the base cover from the computer.
8
Installing the Base Cover
1.
Place the base cover on the computer and snap it in place.
2. Tighten the screws to secure the base cover to the computer.
NOTE: Ensure you use a Torx #5 screwdriver for the base screws and a Philips screwdriver for the system badge screws.
3. Turn the system badge flap over and snap it in place.
4. Follow the procedures in After Working Inside Your Computer.
Removing the Battery
1.
Follow the procedures in
Before Working Inside Your Computer
.
2. Remove the
3. Perform the following steps to remove the battery: a. Disconnect the battery cable from the system board [1].
b. Remove the screws that secure the battery to the computer [2].
c. Lift the battery off the computer [3].
9
Installing the Battery
1.
Place and align the battery in the battery bay.
2. Tighten the screws that secure the battery to the computer.
3. Connect the battery cable to the system board.
4. Install the base cover.
5. Follow the procedures in After Working Inside Your Computer.
Removing the Memory Module(s)
1.
Follow the procedures in
Before Working Inside Your Computer
.
2. Remove the: a.
b.
3. Pry the securing clips away from the memory module until it pops-up. Remove the memory module from its connector on the system board.
Installing the Memory Module(s)
1.
Insert the memory module into the memory socket.
2. Press the memory module down until it clicks into place.
10
NOTE: If you do not hear the click, remove the memory module and re-install it.
3. Install the: a. battery b. base cover
4. Follow the procedures in After Working Inside Your Computer.
Removing the Hard Drive
1.
Follow the procedures in
Before Working Inside Your Computer
.
2. Remove the: a.
b.
3. Perform the following steps to remove the hard-drive bracket from the computer: a. Remove the screws securing the hard-drive bracket to the computer [1].
b. Lift the hard-drive bracket off the computer [2].
4. Perform the following steps to remove the hard-drive: a. Disconnect the hard-drive cable from the system board [1].
b. Lift the hard drive off the computer [2].
11
5. Remove the data-cable connector [1] and then slide out the two end brackets [2].
Installing the Hard Drive
1.
Replace the hard-drive covers on the hard drive.
2. Connect the hard-drive interposer to the hard-drive assembly.
3. Place the hard-drive assembly on the palm-rest assembly.
4. Connect the hard-drive cable to the system board.
5. Align the screw holes on the hard-drive cage with the screw holes on the hard-drive assembly.
6. Replace the screws that secure the hard-drive cage to the palm-rest assembly.
7. Install the: a. battery b. base cover
8. Follow the procedures in After Working Inside Your Computer.
Removing the Speakers
1.
Follow the procedures in
Before Working Inside Your Computer
.
2. Remove the: a.
b.
3. Perform the following steps to remove the speaker: a. Disconnect the speaker cable from the system board [1].
b. Remove the screws that secure the speakers to the computer [2].
c. Lift the speakers, along with the speaker cable, off the computer [3].
12
Installing the Speakers
1.
Using the alignment posts, place the speakers on the palm-rest assembly.
2. Replace the screws that secure the speakers to the palm-rest assembly.
3. Route the speaker cables through the routing guides on the palm-rest assembly.
4. Connect the speaker cable to the system board.
5. Install the: a. battery b. base cover
6. Follow the procedures in After Working Inside Your Computer.
Removing the WLAN Card
1.
Follow the procedures in
Before Working Inside Your Computer
.
2. Remove the: a.
b.
3. Perform the following steps to remove the WLAN card: a. Remove the screw to release the bracket that secures the WLAN card to the computer [1] and lift the bracket away from the computer [2].
b. Disconnect the antenna cables from the WLAN card [3].
c. Slide and remove the WLAN card from its connector on the board [4].
13
Installing the WLAN Card
1.
Align the notch on the WLAN card with the tab on the WLAN-card connector on the I/O board.
2. Align the bracket which secures the WLAN card to the palmrest assembly.
3. Connect the antenna cables to the WLAN card.
CAUTION: To avoid damage to the WLAN card, do not place any cables under it.
NOTE: The color of the antenna cables is visible near the tip of the cables. The antenna-cable color scheme for the WLAN card supported by your computer is as follows:
Table 1. Antenna-Cable Color Scheme for the WLAN Card
Connectors on the WLAN card
Main (white triangle)
Auxiliary (black triangle)
Multiple input, multiple output (grey triangle)
Antenna-cable color white black
Grey (optional)
4. Tighten the screw to secure the bracket and the WLAN card to the palmrest assembly.
5. Install the: a. battery b. base cover
6. Follow the procedures in After Working Inside Your Computer.
Removing the Fans
1.
Follow the procedures in
Before Working Inside Your Computer
.
2. Remove the: a.
b.
14
3. Perform the following steps to remove the left video-card fan: a. Un-thread the LVDS cable from its restraints [1] and [2].
b. Disconnect the fan cable from the system board [3] c. Remove the screws that secure the fan to the computer [4].
d. Lift the fan away from the computer [5].
4. Perform the following steps to remove the right system fan: a. Un-thread the LVDS cable from its restraints [1].
b. Disconnect the fan cable from the system board [2] c. Remove the screws that secure the fan to the computer [3].
d. Lift the fan away from the computer [4].
15
Installing the Fans
1.
Perform the following steps to install the system fan: a. Align the screw holes on the left fan with the screw holes on the palm-rest assembly.
b. Connect the left fan cable to the system board.
c. Route the display cable through the routing guides on the left fan.
d. Replace the screws that secure the left fan to the system board.
e. Connect the right fan cable to the system board.
f. Route the touch-screen cable through the routing guides on the right fan.
g. Adhere the tape that secures the touch-screen cable to the right fan.
h. Connect the display cable to the system board.
i. Replace the screws that secure the right fan to the system board.
2. Follow the procedures in After Working Inside Your Computer.
Removing the Heatsink
1.
Follow the procedures in
Before Working Inside Your Computer
.
2. Remove the: a.
b.
3. Remove the screws that secure the heatsink to the system board.
4. Lift the heatsink off the computer.
16
Installing the Heatsink
1.
Align the screw holes on the heatsink with the screw holes on the system board.
2. Replace the screws to secure the heatsink to the system board.
3. Install the: a. battery b. base cover
4. Follow the procedures in After Working Inside Your Computer.
Removing the DC-in Connector
1.
Follow the procedures in
Before Working Inside Your Computer
.
2. Remove the: a.
b.
3. Perform the following steps to remove the I/O board: a. Disconnect the DC-in cable from the system board [1].
b. Remove the screw that secures the DC-in cable to the computer.
c. Remove the DC-in connector from the computer.
17
Installing the DC-in Adapter Port
1.
Place the DC-in adapter port into the slot on the palm-rest assembly.
2. Route the power-adapter port cable through its routing guides on the palm-rest assembly.
3. Replace the screw that secures the power-adapter port to the palm-rest assembly.
4. Connect the power-adapter port cable to the system board.
5. Install the: a. battery b. base cover
6. Follow the procedures in After Working Inside Your Computer.
Removing the System Board
1.
Follow the procedures in Before Working Inside Your Computer.
2. Remove the: a.
b.
c.
d.
e.
f.
NOTE: Your computer’s Service Tag is located under the system badge flap. You must enter the
Service Tag in the BIOS after you replace the system board.
NOTE: Before disconnecting the cables from the system board, note the location of the connectors so that you can re-connect them correctly after you replace the system board.
18
3. Remove the screw securing the metal bracket for the LVDS to the system board [1] and remove the bracket off the computer [2]. Then, disconnect the LVDS cable from the system board [3].
4. Slide out the connector latches to disconnect all the cables from the system board.
5. Perform the following steps to remove the system board from the computer: a. Remove the screws that secure the system board to the computer [1].
b. Lift the system board off the computer [2].
19
Installing the System Board
1.
Align the system board on the computer.
2. Replace the screws that secure the system board to the palm-rest assembly.
3. Connect the power-adapter port cable, speaker cable, keyboard-control board cable, touch-pad cable, and touch-screen cable to the system board.
4. Connect the display cable to the system board.
5. Align the screw hole on the display-cable bracket with the screw hole on the system board.
6. Follow the procedures in After Working Inside Your Computer.
Removing the Keyboard
1.
Follow the procedures in
Before Working Inside Your Computer
.
2. Remove the: a.
b.
c.
d.
e.
f.
g.
3. Perform the following steps to disconnect the keyboard and backlight connectors from the computer.
a. Lift up the connector lock [1] and the disconnect the cables from the connectors [2].
b. Peel back the screw shields [3].
20
4. Un-route the LVDS cable [1] and then remove the screws that secure the keyboard to the computer
[2].
5. Lift and remove the keyboard from the computer.
21
Installing the Keyboard
1.
Adhere the Mylar to the keyboard.
2. Align the screw holes on the keyboard with the screw holes on the palm-rest assembly.
3. Replace the screws that secure the keyboard to the palm-rest assembly.
4. Adhere the Mylar to the screws that secure the keyboard to the palm-rest assembly.
5. Connect the keyboard cable and keyboard-backlight cable to the keyboard-controls board.
6. Install the: a. system board b. hard drive c. base cover
7. Follow the procedures in After Working Inside Your Computer.
Removing the Display Assembly
1.
Follow the procedures in
Before Working Inside Your Computer
.
2. Remove the: a.
b.
3. Perform the following steps: a. Disconnect the left LVDS cable [1].
b. Remove the screw securing the metal bracket [2] and lift the bracket off the computer [3].
c. Disconnect the right LVDS cable from the system board [4].
22
4. Place the computer at the edge of a table as shown and remove the screws [1] securing the display assembly to the computer. Then, lift the display assembly off the computer [2].
23
Installing the Display Assembly
1.
Place the palm-rest assembly at the edge of the table with the speakers facing away from the edge.
2. Align the screw holes on the palm-rest assembly with the screw holes on the display hinges.
3. Replace the screws that secure the display hinges to the palm-rest assembly.
4. Adhere the tape and route the touch-screen cable through the routing guides on the fan.
5. Connect the touch-screen cable and display cable to the system board.
6. Replace the screw that secures the display-cable bracket to the system board.
7. Follow the procedures in After Working Inside Your Computer.
Removing the Solid State Drive (SSD)
1.
Follow the procedures in
Before Working Inside Your Computer
2. Remove the: a.
24
b.
3. Remove the screw that secures the solid-state drive to the system board.
4. Remove the thermal pad from the SSD.
NOTE: The thermal pad is applicable only for a PCIe SSD card.
Installing the solid-state drive
1.
Adhere the thermal pad to the solid-state drive.
NOTE: The thermal pad is applicable only for a PCIe SSD card.
2. Slide the solid-state drive at an angle into the solid-state drive slot.
25
3. Press the other end of the solid-state drive down and replace the screw that secures the solid-state drive to the system board.
4. Install the: a. battery b. base cover
5. Follow the procedures in After Working Inside Your Computer.
26
3
System Setup
System Setup enables you to manage your computer hardware and specify BIOS level options. From the
System Setup, you can:
• Change the NVRAM settings after you add or remove hardware
• View the system hardware configuration
• Enable or disable integrated devices
• Set performance and power management thresholds
• Manage your computer security
Boot Sequence
Boot Sequence allows you to bypass the System Setup
‐defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the
Dell logo appears, you can:
• Access System Setup by pressing F2 key
• Bring up the one-time boot menu by pressing F12 key
The one-time boot menu displays the devices that you can boot from including the diagnostic option.
The boot menu options are:
• Removable Drive (if available)
• STXXXX Drive
NOTE: XXX denotes the SATA drive number.
• Optical Drive
• Diagnostics
NOTE: Choosing Diagnostics, will display the ePSA diagnostics screen.
The boot sequence screen also displays the option to access the System Setup screen.
Navigation keys
The following table displays the system setup navigation keys.
NOTE: For most of the System Setup options, changes that you make are recorded but do not take effect until you restart the system.
27
Table 2. Navigation keys
Keys
Up arrow
Down arrow
Enter
Spacebar
Tab
Navigation
Moves to the previous field.
Moves to the next field.
Allows you to select a value in the selected field (if applicable) or follow the link in the field.
Expands or collapses a drop
‐down list, if applicable.
Moves to the next focus area.
NOTE: For the standard graphics browser only.
Esc
F1
Moves to the previous page till you view the main screen. Pressing Esc in the main screen displays a message that prompts you to save any unsaved changes and restarts the system.
Displays the System Setup help file.
System Setup Options
NOTE: Depending on your computer and its installed devices, the items listed in this section may or may not appear.
Table 3. Main
Option
System Time/Date
BIOS Version
Product Name
Description
Allows you to set the date and time.
Displays the BIOS version.
Displays the product name.
Dell Precision M3800 (Default Setting)
Service Tag
Asset Tag
CPU Type
CPU Speed
CPU ID
CPU Cache
Fixed HDD mSATA Device
AC Adapter Type
Displays the service tag.
Displays the asset tag.
None (Default Setting)
Displays the CPU type.
Displays the CPU speed.
Displays the CPU ID.
Displays the sizes of the CPU caches.
Displays the type and size of the HDD.
WDC WD10SPCX-75HWSTO (1000 GB)
(Default Setting)
Displays the type and size of the mSATA device.
Displays the type of the AC adapter.
None (Default Setting)
28
Option
System Memory
Extended Memory
Memory Speed
Keyboard Type
Table 4. Advanced
Option
Intel (R) SpeedStep (TM)
Virtualization
USB Emulation
USB PowerShare
USB Wake Support
SATA Operation
Adapter Warnings
Multimedia Key Behaviour
Battery Health
Battery Charge Configuration
Miscellaneous Devices
Description
Displays the size of the system memory.
Displays the size of the extended memory.
Displays the speed of the memory.
Displays the type of keyboard.
Backlite (Default Setting)
Description
Allows you to enable or disable the Intel
(R) SpeedStep (TM) feature.
Enabled (Default Setting)
This option specifies whether a Virtual
Machine Monitor (VMM) can utilize the additional hardware capabilities provided by Intel Virtualization technology. Allows you to enable or disable the Virtualization feature.
Enabled (Default Setting)
Allows you to enable or disable the USB
Emulation feature.
Enabled (Default Setting)
Allows you to enable or disable the USB
PowerShare feature.
Enabled (Default Setting)
This option allows you to enable USB devices to wake the system from
Standby.
Disable(Default Setting)
Displays the SATA Operation information.
Allows you to enable or disable the adapter warnings feature.
Function Key (Default Setting)
Displays the battery health information.
Adaptive (Default Setting)
Allows you enable or disable the various on board devices. The options are:
• External USB Ports - Enabled
(Default Setting)
29
Option Description
• USB Debug - Disabled (Default
Setting)
Table 5. Security
Option
Unlock Setup Status
Admin Password Status
System Password Status
HDD Password Status
Asset Tag
Admin Password
System Password
HDD Password
Password Change
Computrace
TPM Security
Description
Unlocked (Default Setting)
Displays the status of the admin password.
Default Setting: Not set
Displays the status of the system password.
Default Setting: Not set
Displays the status of the system password.
Default Setting: Not set
Allows you to set the asset tag.
Allows you to set, change, or delete the administrator (admin) password.
NOTE: You must set the admin password before you set the system or hard drive password.
NOTE: Successful password changes take effect immediately.
NOTE: Deleting the admin password automatically deletes the system password and the hard drive password.
NOTE: Successful password changes take effect immediately.
Allows you to set, change or delete the system password.
NOTE: Successful password changes take effect immediately.
Allows you to set, change or delete the administrator password.
Allows you to enable or disable permissions to set a System password and a Hard Drive password when the admin password is set.
Default Setting: Permitted
Allows you to activate or disable the optional Computrace software The options are:
• Deactivate (Default Setting)
• Activate
NOTE: The Activate and Disable options will permanently activate or disable the feature and no further changes will be allowed.
This option lets you control whether the Trusted Platform Module
(TPM) in the system is enabled and visible to the operating system.
When disabled the BIOS will not turn On the TPM During POST. The
TPM will be non-functional and invisible to the operating system. When
30
Option Description enabled, the BIOS will turn On the TPM during POST so that it can be used by the operating system. This option is Enable by default.
NOTE: Disabling this option does not change any settings you may have made to the TPM, nor does it delete or change any information or keys you may have stored there. It simply turns Off the TPM so that it cannot be used. When you re-enable this option, the TPM will function exactly as it did before it was disabled.
NOTE: Changes to this option take effect immediately.
Table 6. Boot
Option
Boot List Option
Secure Boot
Load Legacy Option ROM
Set Boot Priority
Description
Default Setting: Legacy
This option enables or disables the
Secure Boot feature.
• Disabled (Default Setting) - Windows
7
• Enabled - Windows 8.1
This option enables or disables the Load
Legacy Option ROM feature.
• Enabled (Default Setting) - Windows
7
• Disabled - Windows 8.1
Allows you to change the order in which the computer attempts to find an operating system:
• 1 st Boot Priority [ CD/DVD/CD-RW
Drive]
• 2nd Boot Priority [Network]
• 3rd Boot Priority [mini SSD]
• 4th Boot Priority [USB Storage
Device
• 5th Boot Priority [Hard Drive]
• 6th Boot Priority [Diskette Drive]
Table 7. Exit
Option
Save Changes and Reset
Description
Allows you to save the changes you made.
Discard Changes and Reset Allows you to discard the changes you made.
Restore Defaults Allows you to restore the default options.
Discard Changes
Save Changes
Allows you to discard the changes you made.
Allows you to save the changes you made.
31
Updating the BIOS
It is recommended to update your BIOS (System Setup), on replacing the system board or if an update is available. For laptops, ensure that your computer battery is fully charged and connected to a power outlet
1.
Restart the computer.
2. Go to Dell.com/support.
3. Enter the Service Tag or Express Service Code and click Submit.
NOTE: To locate the Service Tag, click Where is my Service Tag?
NOTE: If you cannot find your Service Tag, click Detect My Product. Proceed with the instructions on screen.
4. If you are unable to locate or find the Service Tag, click the Product Category of your computer.
5. Choose the Product Type from the list.
6. Select your computer model and the Product Support page of your computer appears.
7. Click Get drivers and click View All Drivers.
The Drivers and Downloads page opens.
8. On the Drivers and Downloads screen, under the Operating System drop-down list, select BIOS.
9. Identify the latest BIOS file and click Download File.
You can also analyze which drivers need an update. To do this for your product, click Analyze
System for Updates and follow the instructions on the screen.
10. Select your preferred download method in the Please select your download method below window, click Download File.
The File Download window appears.
11. Click Save to save the file on your computer.
12. Click Run to install the updated BIOS settings on your computer.
Follow the instructions on the screen.
NOTE: It is recommended not to update the BIOS version for more than 3 revisions. For example: If you want to update the BIOS from 1.0 to 7.0, then install version 4.0 first and then install version 7.0.
System and setup password
You can create a system password and a setup password to secure your computer.
Password type Description
System password Password that you must enter to log on to your system.
Setup password Password that you must enter to access and make changes to the BIOS settings of your computer.
CAUTION: The password features provide a basic level of security for the data on your computer.
CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended.
NOTE: Your computer is shipped with the system and setup password feature disabled.
32
Assigning a system password and setup password
You can assign a new System Password and/or Setup Password or change an existing System Password and/or Setup Password only when Password Status is Unlocked. If the Password Status is Locked, you cannot change the System Password.
NOTE: If the password jumper is disabled, the existing System Password and Setup Password are deleted and you need not provide the system password to log on to the computer.
To enter the system setup, press F2 immediately after a power-on or re-boot.
1.
In the System BIOS or System Setup screen, select System Security and press Enter.
The System Security screen appears.
2. In the System Security screen, verify that Password Status is Unlocked.
3. Select System Password , enter your system password, and press Enter or Tab.
Use the following guidelines to assign the system password:
• A password can have up to 32 characters.
• The password can contain the numbers 0 through 9.
• Only lower case letters are valid, upper case letters are not allowed.
• Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).
Re-enter the system password when prompted.
4. Type the system password that you entered earlier and click OK.
5. Select Setup Password, type your system password and press Enter or Tab.
A message prompts you to re-type the setup password.
6. Type the setup password that you entered earlier and click OK.
7. Press Esc and a message prompts you to save the changes.
8. Press Y to save the changes.
The computer reboots.
Deleting or changing an existing system and/or setup password
Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and/or Setup password. You cannot delete or change an existing System or Setup password, if the Password Status is Locked.
To enter the System Setup, press F2 immediately after a power-on or reboot.
1.
In the System BIOS or System Setup screen, select System Security and press Enter.
The System Security screen is displayed.
2. In the System Security screen, verify that Password Status is Unlocked.
3. Select System Password, alter or delete the existing system password and press Enter or Tab.
4. Select Setup Password, alter or delete the existing setup password and press Enter or Tab.
NOTE: If you change the System and/or Setup password, re-enter the new password when promoted. If you delete the System and/or Setup password, confirm the deletion when promoted.
5. Press Esc and a message prompts you to save the changes.
6. Press Y to save the changes and exit from System Setup.
The computer reboots.
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Diagnostics
If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
4
Enhanced Pre-Boot System Assessment (ePSA) diagnostics
The ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware.
The ePSA is embedded with the BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of options for particular devices or device groups allowing you to:
• Run tests automatically or in an interactive mode
• Repeat tests
• Display or save test results
• Run thorough tests to introduce additional test options to provide extra information about the failed device(s)
• View status messages that inform you if tests are completed successfully
• View error messages that inform you of problems encountered during testing
CAUTION: Use the system diagnostics to test only your computer. Using this program with other computers may cause invalid results or error messages.
NOTE: Some tests for specific devices require user interaction. Always ensure that you are present at the computer terminal when the diagnostic tests are performed.
1.
Power-on the computer.
2. As the computer boots, press the F12 key as the Dell logo appears.
3. On the boot menu screen, select the Diagnostics option.
The Enhanced Pre-boot System Assessment window is displayed, listing all devices detected in the computer. The diagnostics starts running the tests on all the detected devices.
4. To run a diagnostic test on a specific device, press Esc and click Yes to stop the diagnostic test.
5. Select the device from the left pane and click Run Tests.
6. If there are any issues, error codes are displayed.
Note the error code and contact Dell.
Device Status Light
Table 8.
Icon Description
Turns on when you turn on the computer.
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L1 cache
L2 cache
L3 cache
Table 11. Memory
Feature
Type
Speed
Connectors
Capacity
Minimum Memory
Maximum memory
Table 12. Video
Feature
Type
Discrete
Technical Specifications
NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start (Start icon) → Help and Support, and then select the option to view information about your computer.
Table 9. System Information
Feature
System Chipset
DMA Channels
Interrupt Levels
BIOS Chip (NVRAM)
Specification
Mobile Intel HM170 Express Chipset / Intel CM236 two VT-d DMA remap engines
Intel 64 and IA-32 Architecture
8 MB
5
Table 10. Processor
Feature
Processor type
Specification
6th Generation Intel Core i3/ 6th Generation Intel Quad Core i5/ 6th Generation Intel Quad Core i7 up to 256 KB cache depending on processor type up to 1024 KB cache depending on processor type up to 6144 KB cache depending on processor type
Specification
DDR4
2133 MHz
2 SoDIMM Sockets
8 GB, 16 GB, and 32GB
8 GB
32 GB
Specification
NVIDIA GeForce GTX 960M
Feature
Integrated
Data bus
Memory
Discrete
Integrated
Table 13. Audio
Feature
Integrated
Table 14. Communication
Feature
Network adapter
Wireless
Table 15. Ports and Connectors
Feature
Audio
USB 3.0
Video
Memory card reader
Table 16. Display
Feature
Type
Size
Dimensions:
Specification
Intel HD Graphics 530
PCIE x16, Gen3
Up to 2 GB GDDR5
Shared system memory
Specification dual-channel High-Definition audio
Specification
Ethernet via USB-to-Ethernet Dongle provided in box.
NOTE: No RJ45 (10/100/1000Base-T, IPv6) provided.
• Wi-Fi 802.11ac
• Wi-Fi 802.11a/g/n
• Bluetooth 4.1
• Intel WiDi (optional)
Specification
• One headset port (headphone and microphone combo)
• two USB 3.0 ports with PowerShare
• One Thunderbolt 3 port with PowerShare (USB-C)
• one HDMI 1.4
SD 4.0
Specification
1920 x 1080 FHD
3840 x 2160 UltraHD
15.6 inches FHD
15.6 inches UltraHD
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Feature
Height
Width
Diagonal
Active area (X/Y)
Maximum resolution
Maximum Brightness
Operating angle
Refresh rate
Minimum viewing angles:
Horizontal
Vertical
Table 17. Keyboard
Feature
Number of keys
Layout
Table 18. Touchpad
Feature
Active Area:
X-axis
Y-axis
Table 19. Camera
Feature
Type
Still Resolution
Video Resolution
Diagonal
Specification
194.50 mm (7.66 in)
345.60 mm (13.61 in)
396.52 mm (15.61 in)
194.50 mm (7.66 in) x 345.60 mm (13.61 in) x 396.52 mm
(15.61 in)
1920 X 1080 pixels / 3840 X 2160 pixels
400 nits
0° (closed) to 135°
60 Hz
80/80
80/80
Specification
• United States: 80 keys
• United Kingdom: 81 keys
• Brazil: 81 keys
• Japan: 84 keys
QWERTY/AZERTY/Kanji
Specification
105 mm
80 mm
Specification
HD Camera / Digital Array Microphone
0.92 megapixels (Maximum)
1280 x 720 pixels (HD) at 30 frames per second (Maximum)
74 degrees
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Table 20. Storage
Feature
Storage:
Storage Interface
Specification
SATA 3 Gbps
SATA 6 Gbps
Drives configurations:
Hard Drives (optional)
Solid State Drives (optional)
Size:
Table 21. Battery
Feature
Type
Dimensions :
56 Whr :
Depth
Height
Width
Weight
84 Whr :
Depth
Height
Width
Weight
Voltage
Life span
Temperature range:
Operating (approximate) one internal 2.5 inch SATA HDD (supports Intel Smart Response
Technology) one Solid State Drive (SSD), with Intel Cache support
512 GB and 1 TB
Specification
Li-polymer 3-cell (56 Whr) / 6-cell (84 Whr)
223.20 mm (8.79 in)
7.20 mm (0.28 in)
71.80 mm (2.83 in)
0.54 lb (0.24 kg)
330.50 mm (13.01 in)
7.20 mm (0.28 in)
71.80 mm (2.83 in)
0.76 lb (0.34 kg)
11.4 V
300 discharge/charge cycles
Non-operating
Coin-cell battery
• Charge : 0 °C to 50 °C (32 °F to 158 °F)
• Discharge: 0 °C to 70 °C (32 °F to 122 °F)
• Operating: 0 °C to 35 °C (32 °F to 95 °F)
–40 °C to 65 °C (–40 °F to 149 °F)
ML1220
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Table 22. AC Adapter
Feature
Input voltage
Input current (maximum)
Input frequency
Output power
Output current
Rated output voltage
Dimensions:
Height
Width
Depth
Temperature range:
Operating
Non Operating
Table 23. Physical Dimensions
Physical
Height:
Width
Depth
Weight (Minimum)
Table 24. Environmental
Feature
Temperature range:
Operating
Storage
Relative humidity (maximum):
Operating
Storage
Maximum vibration:
Operating
Storage
Maximum shock:
40
Specification
100 VAC to 240 VAC
1.80 A
50 Hz to 60 Hz
130 W
6.67 A
19.50 VDC
22 mm (0.86 inches)
66 mm (2.59 inches)
143 mm (5.62 inches)
0 °C to 40 °C (32 °F to 104 °F)
–40 °C to 70 °C (–40 °F to 158 °F)
Specification
17 mm (0.66 in)
357 mm (14.06 in)
235 mm (9.27 in)
2 kg (4.41 lb)
Specification
0 °C to 40 °C (32 °F to 104°F)
–40 °C to 70 °C (–40 °F to 158 °F)
10 % to 90 % (non-condensing)
10 % to 95 % (non-condensing)
0.66 GRMS, 2 Hz - 600 Hz
1.3 GRMS, 2 Hz - 600 Hz
Feature
Operating
Non-operating
Altitude:
Operating
Storage
Airborne contaminant level
Specification
110 G, 2 ms
160 G, 2 ms
–15.2 m to 3048 m (–50 to 10,000 ft)
15.2 m to 10,668 m (–50 ft to 35,000 ft)
G1 as defined by ISA-S71.04-1985
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Contacting Dell
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:
1.
Go to Dell.com/support.
2. Select your support category.
3. Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page.
4. Select the appropriate service or support link based on your need.
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