Installation Guide - Actiontec Support

Installation Guide
This Installation Guide provides basic installation and configuration procedures
for the ScreenBeam Touch90 Interactive Whiteboard.
Mounting the Whiteboard
To mount the Whiteboard on a wall:
Wall Mounting Instructions
1. Locate the hardware and installation tools included in the package. Note the
differences between the front and back of the Whiteboard.
Prepare the Installation Tools
x4
x6
x4 (optional)
FRONT
Penholder x1
BACK
x4
4x
1
BACK
x4
x6
x4 (optional)
x4
x6
Installation Guide
x4 (optional)
FRONT
Penholder x1
BACK
FRONT
Penholder x1
BACK
x4
x4
2. Install the four wall-mount brackets.
4x
4x
BACK
BACK
the Penholder
3. Install
Install
the penholder.
Install the Penholder
2x
2x
BACK
BACK
Bottom side
Penholder
Bottom side
Penholder
4. Mount the Whiteboard on the wall.
4x
4x
FRONT
OR
Warning
2
FRONT
ScreenBeam Touch90 Interactive Whiteboard
Handling the Whiteboard
When using or moving the Whiteboard, do not hit or scratch the Whiteboard’s
OR
surface, do not drop the Whiteboard, and do not pull on cables connected to the
Whiteboard.
Warning
© 2015 Actiontec Electronics, Inc. ScreenBeam and the Actiontec logo are registered trademarks or trademarks of
Actiontec Electronics, Inc., in the U.S. or other countries. All other names are properties of their respective owners.
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Installation Guide
Connecting the Whiteboard
There are two ways to connect the Whiteboard: using a ScreenBeam Receiver, or
directly to the laptop. The advantage of connecting via a ScreenBeam Receiver is
that the user will be able to move around with the laptop, since it is connected wirelessly, instead of having it physically coupled to the Whiteboard using a USB cable.
Connecting with a ScreenBeam Receiver
Note: This Guide assumes that the Whiteboard is mounted on a wall, or otherwise permanently located in its operating position. For wall-mounting instructions, see “Mounting the Whiteboard” on page 1 of this Guide.
There are two parts to connecting the Whiteboard with the Receiver:
a) connecting the Receiver to the Whiteboard; and b) connecting the laptop and
Receiver wirelessly. Also, Actiontec recommends using a short-throw projector with
the Whiteboard, as less shadowing will occur with this type of projector.
Connecting the ScreenBeam Receiver to the Whiteboard
To connect the Receiver to the Whiteboard:
1. Insert one end of the provided USB cable into the USB port of
the Receiver.
2. Insert the other end into the USB port of the Whiteboard.
3. Insert one end of the provided HDMI cable into the Receiver’s
HDMI port.
4. Insert the other end into the projector’s HDMI port.
5. Insert one end of the Receiver’s power cord into the Receiver’s
power port.
6. Insert the other end into an electrical wall outlet.
7. Make sure the projector is set to use its HDMI input.
Note: The Receiver can also be connected via VGA cable (not provided), instead of an HDMI cable. If connecting with a VGA cable, skip
steps 3 and 4 from the previous procedure, and connect the VGA
cable between the Receiver’s VGA port and the VGA port of the projector. Then, make sure the projector is set to use its VGA input.
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ScreenBeam Touch90 Interactive Whiteboard
Connecting the Laptop and ScreenBeam Receiver
After the Receiver is connected to the Whiteboard, the laptop and
Receiver must be connected. The procedures to do this differ, depending
on the operating system running on the laptop (either Windows 10, or
Windows 7/8/8.1).
Note: The default pin is 12345670.
Windows 10 If the laptop is running Windows 10, go to
http://www.actiontec.com/setupsb and follow the onscreen instructions.
Windows 7/8/8.1 If the laptop is running Windows 7/8/8.1, go to
http://www.actiontec.com/setupsb and follow the onscreen instructions.
Note: If the laptop is running Windows 8.1, connect via the Intel Wi-Di
application. To download the latest Wi-Di version, go to:
http://www.intel.com/go/wirelessdisplayupdate
This link will also allow Windows 7/8 users upgrade to the latest WiDi
application release.
When finished, the installation should look similar to the figure below:
Short throw projector
HDMI cable
USB cable
ScreenBeam Receiver
ScreenBeam Touch90 Interactive Whiteboard
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Installation Guide
Installing the ScreenBeam Touch Software
USB cable
After connecting the laptop and the Receiver, install the ScreenBeam
ScreenBeam Receiver
Touch Software on the laptop. To do this:
1. On the laptop, go to https://actiontec.zendesk.com
From the website, select ScreenBeam Touch90, and from the
Software section, download the software.
2. Once the software is downloaded on the laptop, locate and douScreenBeam Touch Interactive Whiteboard
ble-click on the ScreenBeamTouch.exe file.
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3. Follow the onscreen instructions to complete the installation.
Calibrate
a. Make sure your laptop/tablet has connected to the ScreenBeam Receiver,
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Calibration
and the projector projects the screen onto the whiteboard.
Tap the printed “Calibration” icon on the top-left corner of the whiteboard.
To b.calibrate
the Whiteboard:
c. A crosshair appear on the top-left corner of the screen. Touch the center of
hold for few
seconds
it disappears.
1.crosshair
Tap theand
Calibration
icon
on theuntil
Whiteboard.
A crosshair appears in
d. Repeat
for all left
crosshairs
corners.
the upper
cornerofofother
the Whiteboard.
+
2. Touch the center of the crosshair with a finger or other pointing
device for a few seconds. Make sure your finger or device is
perpendicular to the surface of the Whiteboard.
3. The crosshair disappears. Another crosshair appears in the upper
right corner of the Whiteboard. Repeat step 2.
4. The crosshair disappears. Another crosshair appears in the lower
right corner of the Whiteboard. Repeat step 2.
5. The crosshair disappears. Another crosshair appears in the lower left
corner of the Whiteboard. Repeat step 2.
6
Use th
a. Doub
b. Refer
ScreenBeam Touch90 Interactive Whiteboard
No additional crosshairs appear. The Whiteboard is calibrated.
Recalibrating the Whiteboard The Whiteboard will lose calibration if one or
more of the following is changed:
• The location of the Whiteboard
• The location of the projector
• The resolution setting of the laptop
• The display size of the projector
• The overscan value of the Receiver
If any of the above changes occur, calibrate the Whiteboard again.
Connecting Directly to a Laptop
To directly connect a laptop to the Whiteboard:
1. Insert one end of the provided USB cable into the USB port of the laptop.
2. Insert the other end into the USB port of the Whiteboard.
3. Insert one end of the provided HDMI cable into the laptop’s HDMI port.
4. Insert the other end into the projector’s HDMI port. Make sure the projector
is set to use its HDMI input.
Note: The Receiver can also be connected via VGA cable (not provided),
instead of an HDMI cable. If connecting with a VGA cable, skip steps 3 and
4 from the previous procedure, and connect the VGA cable between the
Receiver’s VGA port and the VGA port of the laptop. Then, make sure the
projector is set to use its VGA input.
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Installation Guide
When finished, the installation should look similar to the figure below:
Short throw projector
HDMI cable
USB cable
ScreenBeam Touch90 Interactive Whiteboard
Installing the ScreenBeam Touch Software
After connecting the laptop, install the ScreenBeam Touch Software on
the laptop. To do this:
1. On the laptop, go to https://actiontec.zendesk.com
From the website, select ScreenBeam Touch90, and in the Software
section, download the software.
2. Once the software is downloaded on the laptop, locate and double-click on the ScreenBeamTouch.exe file.
3. Follow the onscreen instructions to complete the installation.
Calibration
To calibrate the Whiteboard:
1. Double-click ScreenBeam Touch Calibration from the laptop’s desktop.
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ScreenBeam Touch90 Interactive Whiteboard
2. From the window that appears, click Calibration.
3. A red target appears. Touch the center of the target with a finger or other
pointing device for a few seconds. Make sure your finger or device is perpendicular to the surface of the Whiteboard.
4. The target disappears. Another target appears in the upper right corner
of the Whiteboard. Repeat step 3.
5. The target disappears. Another target appears in the lower right corner of
the Whiteboard. Repeat step 3.
6. The target disappears. Another target appears in the lower left corner of
the Whiteboard. Repeat step 3.
No more targets appear. The Whiteboard is calibrated.
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Installation Guide
Recalibrating the Whiteboard The Whiteboard will lose calibration if one or
more of the following is changed:
• The location of the Whiteboard
• The location of the projector
• The resolution setting of the laptop
• The display size of the projector
If any of the above changes occur, calibrate the Whiteboard again.
Using the Whiteboard
The ScreenBeam Touch software, used in conjucntion with the Whiteboard, is a
powerful and interactive tool, ideal for education and business applications. With
ScreenBeam Touch, users can perform many whiteboard functions, including
handwriting, erasing, adding pages, inserting objects, recording, etc.
To use ScreenBeam Touch software, double-click the ScreenBeam Touch icon on
from the computer desktop to launch the software.
For a complete ScreenBeam Touch instructions download the ScreenBeam Touch
user manual: go to https://actiontec.zendesk.com, select ScreenBeam Touch90,
and from the Product Document section, download then manual.
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ScreenBeam Touch90 Interactive Whiteboard
Whiteboard Icons
This following sections gives a brief description of the Whiteboard’s board icons.
Note: The Whiteboard’s icons are operational only after launching the
ScreenBeam Touch application on the laptop. Also, the icons are the same
on both the left and right edge of the Whiteboard, with the exception of
Calibration (top left side only) and Disable Right Click (top right side only).
Calibration
Tapping the Calibration icon on the Whiteboard causes the calibration
funtion to start.
Resources
Tapping the Resource Library icon on the Whiteboard allows access to
various resource libraries, including page resources, image resources, text
resources, etc.
Free Move
Tapping the Free Move icon on the Whiteboard allows the user to move a
selected object around the board.
Move Back
Tapping the Move Back icon on the Whiteboard allows the user to move a
selected object back to its original location on the board.
Zoom In
Tapping the Zoom In icon on the Whiteboard allows the user to magnify a
section of the board.
Zoom Out
Tapping the Zoom Out icon on the Whiteboard allows the user to demagnify (or zoom out) a section of the board.
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Installation Guide
Page Down
Tapping the Page Down icon on the Whiteboard allows the user to move
down to the next screen.
Page Up
Tapping the Page Up icon on the Whiteboard allows the user to move to
the previous screen.
Green Board
Tapping the Green Board icon on the Whiteboard causes the board color
to change to green.
Black Board
Tapping the Black Board icon on the Whiteboard causes the board color
to change to black.
White Board
Tapping the White Board icon on the Whiteboard causes the board color
to change to white.
Desktop
Tapping the Desktop icon on the Whiteboard causes the board to display
the connected laptop’s desktop.
Eraser
Tapping the Eraser icon on the Whiteboard allows items on the
Whiteboard to be erased. A selction of eraser types is included.
Pencil
Tapping the Pencil icon on the Whiteboard allows the user to free draw
on the board using a pencil.
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ScreenBeam Touch90 Interactive Whiteboard
Soft Pen
Tapping the Soft Pen icon on the Whiteboard allows the user to draw on
the board using a soft pen (similar to a calligraphy pen).
Brush
Tapping the Erasers icon on the Whiteboard allows the user to draw on
the board using a brush.
Black Color
Tapping the Black Color icon on the Whiteboard allows items drawn or
placed on the board to be black.
Blue Color
Tapping the Blue Color icon on the Whiteboard allows items drawn or
shapes placed on the board to be blue.
Narrow Line
Tapping the Narrow Line icon on the Whiteboard allows items drawn or
on the board to be rendered with a narrow line.
Wide Line
Tapping the Wide Line icon on the Whiteboard allows items drawn on the
board to be rendered with a wide line.
Keyboard
Tapping the Keyboard icon on the Whiteboard places a working keyboard
on the board.
Disable Right Click
Tapping the Disable Right Click icon on the Whiteboard causes the rightclick option on the Whiteboard to be disabled, blocking accidental clicks.
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Installation Guide
Troubleshooting
This section describes a few problems the user may experience, and strategies to
solve these problems.
The touch function on the Whiteboard is not working.
• Make sure all the cables are securely connected.
• Make sure the calibration process was completed properly.
My laptop/tablet could not connect to the ScreenBeam Receiver.
• Make sure the name of the Receiver matches the Receiver name
shown on the Whiteboard.
• Update the wireless network adapter’s driver to the latest version for
the laptop/tablet.
• If the problem persists, and if Internet access is not required, manually
disconnect the laptop/tablet from the wireless network, then
reconnect to the Receiver.
My laptop/tablet occasionally loses connection with the ScreenBeam
Receiver, and needs to be manually reconnected.
• Update the wireless network adapter’s driver and graphics driver to
the latest version for the laptop/tablet.
• Adjust your laptop/tablet’s wireless network roaming feature to a less
aggressive mode.
• If the problem persists, and if Internet access is not required, manually
disconnect the laptop/tablet from the wireless network, then reconnect
to the Receiver.
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ScreenBeam Touch90 Interactive Whiteboard
Video and/or audio is cutting in and out occasionally, or mouse
movement is not smooth.
• If streaming video from the Internet, verify the video does not exhibit
the issue prior to connecting to the Receiver.
• If playing video from a media player app, verify the video does not
exhibit the issue prior to connecting to the Receiver.
• Connect your laptop/tablet to a non-DFS 5GHz Wi-Fi network
instead of the default 2.4GHz network. If this solves the problem, set
up the device to use the 5GHz network as its default network.
How do I configure the settings for the ScreenBeam Receiver?
All changes to the Receiver’s settings are done through the local
management console or Actiontec’s CMS. To download these manuals:
Management Console User Manual
Go to https://actiontec.zendesk.com, select ScreenBeam Enterprise 950,
and from the Product Document section. download the user manual.
ScreenBeam CMS Deployment Guide
Go to https://actiontec.com/sbcms2/, and from the Documentation/
Training section, download the ScreenBeam CMS Deployment Guide.
Technical Support
Go to https://actiontec.zendesk.com for product support, updates, software, user
manuals, FAQs, troubleshooting information, and more.
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Installation Guide
Warranty
This product has a 1-year Limited Hardware Warranty from date of purchase.
Local Law
This Limited Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States,
from province to province in Canada, and from country to country elsewhere in
the world.
To the extent that this Limited Warranty Statement is inconsistent with local law,
this Statement shall be deemed modified to be consistent with such local law. Under
such local law, certain disclaimers and limitations of this Warranty Statement may
not apply to the customer.
Go to http://www.actiontec.com/products/warranty.php for more information.
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