Installation

Start-Up

Maintenance

Parts

Warranty

For Residential and

Commercial Use

SSU CB Models

S

uperstor Ultra

Stainless Steel

Storage Tanks

The surfaces of these products contacted by potable (consumable) water contain less than 0.25% lead by weight as required by the Safe Drinking Water Act, Section 1417.

This manual must only be used by a qualified installer / service technician. Read all instructions in this manual before installing. Perform steps in the given order. Failure to do so could result in substantial property damage, severe personal injury, or death.

HTP reserves the right to make product changes or updates without notice and will not be held liable for typographical errors in literature.

NOTE TO CONSUMER: PLEASE KEEP ALL INSTRUCTIONS FOR FUTURE REFERENCE.

120 Braley Road P.O. Box 429 East Freetown, MA 02717-0429 www.htproducts.com lp-32 Rev. 2.4.16

2

The following defined terms are used throughout this manual to bring attention to the presence of hazards of various risk levels or to important product information.

DANGER indicates an imminently hazardous situation which, if not avoided, will result in serious personal injury or death.

WARNING indicates a potentially hazardous situation which, if not avoided, could result in personal injury or death.

CAUTION indicates a potentially hazardous situation which, if not avoided, may result in moderate or minor personal injury.

CAUTION used without the safety alert symbol indicates a potentially hazardous situation which, if not avoided, may result in property damage.

NOTICE is used to address practices not related to personal injury.

Foreword

This manual is intended to be used in conjunction with other literature provided with the storage tank. This includes all related control information. It is important that this manual, all other documents included in this system, and additional publications including the Code for the Installation of Heat Producing

Appliances (latest version), be reviewed in their entirety before beginning any work.

Installation should be made in accordance with the regulations of the Authority Having Jurisdiction, local code authorities, and utility companies which pertain to this type of water heating equipment.

Authority Having Jurisdiction (AHJ) – The AHJ may be a federal, state, local government, or individual such as a fire chief, fire marshal, chief of a fire prevention bureau, labor department or health department, building official or electrical inspector, or others having statutory authority. In some circumstances, the property owner or his/her agent assumes the role, and at government installations, the commanding officer or departmental official may be the AHJ.

Table of Contents

Part 1 - General Safety Information

A. When Servicing the Water Heating System

B. System Water

C. Freeze Protection

D. Water Temperature Adjustment

Part 2 - Prepare the Storage Tank

A. Locating the Storage Tank

B. Water Chemistry Requirements

Part 3 - Piping

A. Plumbing

B. Tankless Coil Connections

C. Hot Water Outlet

D. Temperature and Pressure Relief Valve

E. Potable Expansion Tank

F. Scalding

G. Applications

Part 4 - Control and Wiring

A. Control

B. Wiring

C. Wiring Diagram

Part 5 - Start-Up and Operation

Part 6 - Maintenance and Troubleshooting

Limited Warranty

Customer Installation Record Form

Part 1 - General Safety Information

This storage tank is approved for indoor installations only and is not intended for use in swimming pool applications.

Clearance to combustible materials: 0” top, bottom, sides, and back. Tank must have room for service: 24” front and

6” sides are minimum recommended service clearances.

(A combustible door or removable panel is acceptable front clearance.) This storage tank has been approved for closet installation and installation on combustible flooring. Install the storage tank in a location where temperature and pressure relief valve discharge or a leak will not result in damage to the surrounding area. If such a location is not available, install an auxiliary catch pan.

6

7

5

6

5

5

4

4

3

4

3

3

3

3

2

3

10

12

7

8

7

7

7

7

NOTE: HTP, Inc. reserves the right to modify product technical specifications and components without prior notice.

For the Installer

This storage tank must be installed by qualified and licensed personnel. The installer should be guided by the instructions furnished with the storage tank, and by local codes and utility company requirements.

Installations Must Comply With:

Local, state, provincial, and national codes, laws, regulations, and ordinances.

Installer - Read all instructions in this manual before installing. Perform steps in the given order.

User - This manual is for use only by a qualified heating installer / service technician. Have this storage tank serviced / inspected annually by a qualified service technician.

NOTE: Obey all local codes. Obtain all applicable permits before installing the storage tank.

NOTE: Install all system components and piping in such a manner that does not reduce the performance of any fire rated assembly.

NOTE: If the storage tank is exposed to the following, do not operate. Immediately call a qualified service technician.

1. Fire

2. Damage

3. Water

Failure to adhere to these guidelines can result in substantial property damage, severe personal injury, or death.

lp-32 Rev. 2.4.16

High heat sources (sources generating heat 100 o F / 37 o C or greater, such as stove pipes, space heaters, etc.) may damage plastic components of the storage tank as well as plastic vent pipe materials. Such damages ARE NOT covered by warranty. It is recommended to keep a minimum clearance of

8” from high heat sources. Observe heat source manufacturer instructions, as well as local, state, provincial, and national codes, laws, regulations and ordinances when installing this storage tank and related components near high heat sources.

Do not use this storage tank for anything other than its intended purpose (as described in this manual). Doing so could result in property damage and WILL VOID product warranty.

3 piping system as possible. Also, locate the storage tank and domestic water piping where it will not be exposed to freezing temperatures. All piping should be insulated. Additionally, place the storage tank so that the drain, controls, and inlets/outlets are easily accessible.

This water heater must be installed upright in the vertical position as described in this manual. DO NOT attempt to install this water heater in any other orientation. Doing so will result in improper water heater operation and property damage, and could result in serious personal injury or death.

Ensure the location can support the entire filled weight of the storage tank. Failure to properly support the storage tank could result in property damage, severe personal injury, or death.

UNCRATING THE STORAGE TANK - Any claims for damage or shortage in shipment must be filed immediately against the transportation company by the consignee.

A. When Servicing the Water Heating System

To avoid electric shock, disconnect electrical supply before performing maintenance.

To avoid severe burns, allow storage tank and associated equipment to cool before servicing.

B. System Water

Do not use petroleum-based cleaning or sealing compounds in a water heating system. Gaskets and seals in the system may be damaged. This can result in substantial property damage.

Do not use “homemade cures” or “patent medicines”. Damage to the storage tank, substantial property damage, and/or serious personal injury may result.

C. Freeze Protection

NOTE: Consider piping and installation when determining tank location. Place the storage tank as close to the boiler as possible in a location not prone to freezing.

Failure of the storage tank due to freeze related damage IS

NOT covered by product warranty.

D. Water Temperature Adjustment

If the storage tank is going to have a set temperature above

120 o F, you must use an ASSE 1017 rated mixing valve to avoid severe burns or death from scalding temperatures.

Households with small children, disabled, or elderly persons may require a 120 o F or lower temperature setting to prevent severe personal injury or death due to scalding.

COLD WEATHER HANDLING - If the storage tank has been stored in a very cold location (BELOW 0 o F) before installation, handle with care until the components come to room temperature. Failure to do so could result in damage to the storage tank.

Locate the storage tank where any leakage from the relief valve, related piping, tank, or connections will not result in damage to surrounding areas or lower floors of the building. The storage tank should be located near a floor drain or installed in a drain pan. Leakage damages ARE NOT covered by warranty.

NOTE: To save on heating costs and improve energy efficiency keep the distance between the boiler and storage tank to a minimum to reduce heat loss from excess piping and keep friction loss at a minimum. Ensure all piping between the boiler and storage tank is properly insulated to minimize heat loss.

The storage tank may be located some distance from the boiler provided the circulator meets flow requirements. The greater the distance from the boiler to the storage tank the longer the response will be to a call for hot water.

This storage tank must be installed vertical on a level surface.

NOTE: In the State of California, the water heater must be braced, anchored, or strapped to avoid moving during an earthquake. Contact local utilities for code requirements in your area. Visit http://www.dsa.dgs.ca.gov or call 1-916-445-8100 and request instructions.

However, applicable local codes shall govern installation.

For residential water heaters of a capacity of greater than 52 gallons, consult the local building jurisdiction for acceptable bracing procedures.

NOTE: If you do not provide the minimum clearances shown in Figure 1, it might not be possible to service the storage tank without removing it from the space.

NOTE: A combustible door or removable panel is acceptable front clearance.

Part 2 - Prepare the Storage Tank

Remove all sides of the shipping crate to allow the tank to be moved into its installation location.

A. Locating the Storage Tank

This storage tank is certified for indoor use only. DO NOT

INSTALL OUTDOORS. Outdoor installations ARE NOT covered by warranty.

Choose a location for the storage tank as centralized to the

This storage tank must not be located near flammable liquids such as gasoline, butane, liquefied propane, adhesives, solvents, paint thinners, etc., as the controls of this storage tank could ignite these vapors and cause an explosion resulting in property damage, severe personal injury, or death.

lp-32 Rev. 2.4.16

4 further accelerate the build-up of lime scale and may shorten the service life of the storage tank.

Water that is classified as hard and very hard must be softened to avoid storage tank failure.

Figure 1 - Recommended Service Clearances

B. Water Chemistry Requirements

Chemical imbalance of the water supply may affect efficiency and cause severe damage to the storage tank and associated equipment. HTP recommends having water quality professionally analyzed to determine whether it is necessary to install a water softener. It is important that the water chemistry be checked before installing the storage tank, as water quality will affect the reliability of the system. In addition, operating temperatures above 135 o F will further accelerate the build-up of lime scale and may shorten the service life of the storage tank.

Failure of a storage tank due to lime scale build-up, low pH, or other chemical imbalance IS NOT covered by the warranty.

Outlined below are water quality parameters that need to be met in order for the system to operate efficiently for many years.

Water Hardness

Water hardness is mainly due to the presence of calcium and magnesium salts dissolved in water. The concentration of these salts is expressed in mg/L, ppm, or grains per gallon as a measure of relative water hardness. Grains per gallon is the common reference used in the US water heater industry. Hardness expressed as mg/L or ppm may be divided by 17.1 to convert to grains per gallon. Water may be classified as very soft, slightly hard, moderately hard, or hard based on its hardness number.

The minerals in the water precipitate out as the water is heated and cause accelerated lime scale accumulation on a heat transfer surface. This lime scale build-up may result in premature failure of the storage tank. Operating temperatures above 135 o F will

CLASSIFICATION

Soft

Slightly Hard

Moderately Hard

Hard

Very Hard 180 and over 10.5 and over

If the hardness of the water exceeds the maximum level of 7 grains per gallon, the water should be softened to a hardness level no lower than 5 grains per gallon. Water softened as low as 0 to 1 grain per gallon may be under-saturated with respect to calcium carbonate, resulting in water that is aggressive and corrosive.

pH of Water pH is a measure of relative acidity, neutrality, or alkalinity.

Dissolved minerals and gases affect water pH. The pH scale ranges from 0 to 14. Water with a pH of 7 is considered neutral.

Water with pH lower than 7 is considered acidic. water with a pH higher than 7 is considered alkaline. A neutral pH (around

7) is desirable for most potable water applications. Corrosion damage and tank failures resulting from water pH levels of lower than 6 or higher than 8 ARE NOT covered by

warranty. The ideal pH range for water used in a storage tank is 7.2 to 7.8.

Total Dissolved Solids

Total Dissolved Solids (TDS) is a measurement of all minerals and solids dissolved in a water sample. The concentration of

TDS is usually expressed in parts per million (ppm).

Water with a high TDS concentration will greatly accelerate lime and scale formation in the hot water system. Most high

TDS concentrations precipitate out of the water when heated.

This can generate a scale accumulation that will greatly reduce the service life of the storage tank.

The manufacturer of the storage tank has no control over water quality, especially TDS levels in your system. TDS in excess of 2000 ppm will accelerate lime and scale formation on the element or the heat exchanger. Storage tank failure due to TDS in excess of 2000 ppm IS NOT covered by warranty.

Failure of a storage tank due to lime scale build-up IS NOT covered by warranty.

Hardness: 7 grains

Chloride levels: 100 ppm

pH levels: 6 - 8

TDS: 2000 ppm

Sodium: 20 mG/L

Part 3 - Piping

MG/L OR PPM

0 - 17.1

17.1 - 60

60 - 120

120 - 180

GRAINS/GAL

0 - 1

1 - 3.5

3.5 - 7

7 - 10.5

A. Plumbing

It is mandatory that all plumbing be done in accordance with federal, local, and state plumbing codes and practices. Failure to properly install the storage tank WILL VOID the warranty. It is also necessary to use both thread tape and pipe dope on all mechanical plumbing connections.

lp-32 Rev. 2.4.16

5

When filling the storage tank, open a hot water tap to release air in the tank and piping. Failure to do so could lead to improper operation and damage to components.

The use of heat, such as blow torches, near the tank may cause distortion to the high density polyethylene wrapper. Such damage is NOT covered by warranty. Exercise caution whenever using heat sources near tank.

Never use dielectric fittings or galvanized steel fittings on any domestic water connections. Use only copper or brass fittings. Failure to do so will result in premature storage tank failure. Such failure IS

NOT covered by warranty.

E

D

45.00°

A

E

D

36.00°

A

HOT

OUTLET

THERMOSTAT

LOCATION

E

D

36.00°

A

78.00°

T&P

INLET/OUTLET

CONTROL

WELL

C

C

C

B. Tankless Coil Connections

Use a 3/4 ” nominal minimum pipe size.

On the tank, the tankless inlet is to be connected to a bronze or stainless steel circulator with the arrow pointing away from the tank and toward the tankless coil. This pipe will also have a tee for the cold supply to the tankless coil. (An optional check valve may be installed between the cold supply line and circulator to prevent short circulating the tankless coil. This may cause poor supply pressure, or noisy operation depending upon the type of installation.)

Figure 2 - Specifications and Dimensions

On the tank, tankless outlet, use both thread tape and pipe dope and connect a 3/4 ” (minimum) tube adapter and connect this to the hot tankless coil outlet on the boiler.

NOTE: See “Typical Installation”, Figure 3.

C. Hot Water Outlet

35 and 45 Gallon Storage Tanks: Use both thread tape and pipe dope to connect a install a 3/4

3/4

B

30/45 GALLON

MODEL

SSU-119CB

A

SSU-80CB 23-1/4"

27"

B

6"

” NPT brass tee. In the run of the brass tee,

” NPT brass T&P long element for hot water storage tanks, as required by local codes, but not less than a valve certified for meeting the requirements for relief valves for water heaters (ANSI Z21.22 and CAN1-4.4) by a nationally recognized lab that maintains periodic inspection of production of listed equipment. The T&P valve must be plumbed down, so discharge will exit at least 6” above the structural floor and not contact any live electrical parts. In the bottom of the tee (branch) vertically down, install a 3/4 ” NPT x 3/4 ” (minimum) tube adapter. Then install two 3/4 ” (minimum) sweat street 90 degree elbows.

It may be recommended to use a back flow preventer - check local codes. If a back flow preventer or no return valve is used, a thermal expansion tank must be installed on the cold water supply between the tank and valve. If the tank is replacing a tankless coil in the boiler, disconnect coil plumbing and use the cold water inlet and hot water outlet pipes for the boiler.

C

16"

B

DIMENSIONS

7-1/4" 17-1/4"

60 GALLON

D

64-3/4"

66"

E

SSU-30CB 19-1/4" 4-1/2" 14-1/2" 33-3/4" 39-1/2"

SSU-45CB 19-1/4" 4-1/2" 14-1/2" 45-3/4" 59-1/2"

SSU-60CB 23-1/4" 4-1/2" 14-1/2" 45-3/4" 52-1/2"

72"

73-1/2"

TEST

PRESSURE

300 PSI

300 PSI

300 PSI

300 PSI

300 PSI

B

WORKING

PRESSURE

150 PSI

150 PSI

150 PSI

150 PSI

150 PSI

D. Temperature and Pressure Relief Valve

COLD WATER

DRAIN

80/119 GALLON

WEIGHT

(LBS)

40

64

90

129

178

CONNECTION

SIZES

3/4" NPT

3/4" NPT

1" NPT

1-1/2" NPT

1-1/2" NPT

60 Gallon Storage Tanks: Use both thread tape and pipe dope to connect a 1” NPT brass tee. In the run of the brass tee, install as required by local codes, but not less than a valve certified for meeting the requirements for relief valves for water heaters

(ANSI Z21.22 and CAN1-4.4) by a nationally recognized lab that maintains periodic inspection of production of listed equipment.

The T&P valve must be plumbed down, so discharge will exit at least 6” above the structural floor and not contact any live electrical parts. In the bottom of the tee (branch) vertically down, install a 1” NPT x 1” (minimum) tube adapter. Then install two 1” (minimum) sweat street 90 degree elbows.

80 and 119 Gallon Storage Tanks: Use 1 1/2

LP-32-C

02/16/11

” NPT nominal pipe size. A T&P port is included on 80 and 119 gallon tanks.

NOTE: For more information, see “Typical Installation”, page 8.

On all models, an appropriate temperature and pressure (T&P) valve must be supplied and installed as detailed in the piping diagrams in this installation manual.

Use both thread tape and pipe dope to install an NPT brass T&P relief valve for hot water storage tanks, as required by local codes but not less than valves certified as meeting the requirements for relief valves for hot water heaters (ANSI Z21.22 and CAN

1-4.4) by a nationally recognized lab that maintains periodic lp-32 Rev. 2.4.16

6 inspection of production listed equipment. Make sure the relief valve is sized to the BTU/Hour capacity of the boiler. The T&P valve must be plumbed down so discharge can exit at least 6” above the structural floor. The relief line cannot be in contact with any live electrical parts. If the relief valve constantly weeps install an expansion tank. See expansion tank manufacturer’s instructions for suggestions.

Do not thread a cap or plug into the relief valve or relief valve line under any circumstances! Explosion and property damage, serious injury, or death may result.

To avoid water damage or scalding due to relief valve operation:

• Discharge line must be connected to relief valve outlet and run to a safe place of disposal. Terminate the discharge line in a manner that will prevent possibility of severe burns or property damage should the relief valve discharge.

• Discharge line must be as short as possible and the same size as the valve discharge connection throughout its entire length.

• Discharge line must pitch downward from the valve and terminate at least 6” above the floor drain, making discharge clearly visible.

• The discharge line shall terminate plain, not threaded, with a material serviceable for temperatures of 375 o F or greater.

• Do not pipe discharge to any location where freezing could occur.

• No valve may be installed between the relief valve and heater or in the discharge line. Do not plug or place any obstruction in the discharge line.

• Test the operation of the relief valve after filling and pressurizing the system by lifting the lever. Make sure the valve discharges freely. If the valve fails to operate correctly, immediately replace with a new properly rated relief valve.

• Test T&P valve at least once annually to ensure the waterway is clear. If valve does not operate, turn the heater “off” and call a plumber immediately.

• Take care whenever operating relief valve to avoid scalding injury or property damage.

FAILURE TO COMPLY WITH THE ABOVE GUIDELINES

COULD RESULT IN FAILURE OF RELIEF VALVE OPERATION,

RESULTING IN POSSIBILITY OF SUBSTANTIAL PROPERTY

DAMAGE, SEVERE PERSONAL INJURY, OR DEATH.

RE-INSPECTION OF T&P RELIEF VALVES: T&P valves should be inspected AT LEAST ONCE EVERY THREE YEARS, and

replaced if necessary, by a licensed plumbing contractor or qualified service technician to ensure that the product has not been affected by corrosive water conditions and to ensure that the valve and discharge line have not been altered or tampered with illegally. Certain naturally occuring conditions may corrode the valve and its components over time, rendering the valve inoperative. Such conditions can only be detected if the valve and its components are physically removed and inspected.

Do not attempt to conduct an inspection on your own.

Contact your plumbing contractor for a re-inspection to assure continued safety.

FAILURE TO RE-INSPECT THE T&P VALVE AS DIRECTED

COULD RESULT IN UNSAFE TEMPERATURE AND/OR

PRESSURE BUILD-UP WHICH CAN RESULT IN PROPERTY

DAMAGE, SERIOUS PERSONAL INJURY, OR DEATH.

E. Potable Expansion Tank

A potable hot water expansion tank may be required to offset heated water expansion. If there is a back flow preventer or any other type of no return or check valve in the system a thermal expansion tank IS MANDATORY. The expansion tank must be sized for the entire water volume of the hot water system. A weeping relief valve indicates the need for an expansion tank.

See the Typical Expansion Tank example in the Piping section for details.

F. Scalding

A water heating system can deliver scalding water. Be careful whenever using hot water to avoid scalding injury. Certain appliances such as dishwashers and automatic clothes washers may require increased water t e m p e r a t u r e s .

By setting the thermostat to obtain the increased water temperature required by these appliances you may create the potential for scald injury.

To protect against injury, install a mixing valve in the water system. This valve will reduce point of use discharge temperatures by mixing cold and hot water in branch supply lines. Such valves are available from your local plumbing supplier.

Table 3 details the relationship of water temperature and time with regard to scald injury and may be used as a guide in determining the safest water temperature for your applications.

Approximate Time / Temperature Relationships in Scalds

120 o F More than 5 minutes

125 o F

130 o F

1 1/2 to 2 minutes

About 30 seconds

135 o F

140 o F

145 o F

150 o F

About 10 seconds

Less than 5 seconds

Less than 3 seconds

About 1 1/2 seconds

155 o F About 1 second

Table 1 - Approximate Time / Temperature Relationships in Scalds lp-32 Rev. 2.4.16

7

G. Applications

SSU-80CB / SSU-119CB

Figure 3 - Typical Storage Tank Installation - SSU-30CB - SSU-60CB

Models

Figure 4 - Typical Storage Tank Installation - SSU-80CB and

SSU-119CB Models

PIPING NOTES:

The following notes are applicable to all of the piping applications demonstrated on this page.

1. Check valves are optional. Circulators may have Internal Flow Checks (IFCs).

2. If a backflow preventer or no return valve is installed a thermal expansion tank suitable for potable water must be sized and installed on the cold water inlet between the storage tank and the backflow preventer.

Part 4 - Control and Wiring

A. Control

A pre-wired surface mount thermostatic control is provided on your storage tank. Temperature may be set by removing lower cover screw and lower cover. has been provided for accurate temperature adjustment.

B. Wiring

Wiring is to be done in accordance with all applicable local and state codes. Turn off all power related to the water heating system before starting any wiring procedures. It is recommended that a disconnect switch be installed between the boiler control and the storage tank.

Part 5 - Start-Up and Operation

1. Fill the storage tank by opening the cold water shut-off valve.

Make certain any drain valves are completely closed. Purge air from the system by opening a hot water outlet at a fixture in a kitchen or bathroom. When water flows freely from the outlet, the system is purged.

When filling the storage tank, open a hot water tap to release air in the tank and piping to ensure proper storage tank operation.

Failure to ensure the storage tank is full before turning on the system could result in damage to the water heating system and property damage. Such damages ARE NOT covered by warranty.

2. Check the system for leaks.

When wiring the controls be sure to label all wires to ease future maintenance. Wiring errors can cause improper and dangerous operation.

C. Wiring Diagram

Fix any leaks before continuing the installation. Failure to do so could result in property damage or personal injury.

3. After ensuring there are no leaks within the system, flush the system to clear any soldering residue. Many soldering fluxes contain Zinc Chloride, which can corrode stainless steel.

Draw at least three times the volume of the storage tank to properly flush the system.

4. Initiate a call for hot water. Ensure each zone valve or circulator operates only when its thermostat calls for heat. Purge each zone of air to ensure proper operation.

Figure 5 - Wiring the Control lp-32 Rev. 2.4.16

8

5. Set the storage tank to the desired temperature. Boiler high limit should be set at least 20 o F higher than the storage tank temperature setting. Set the low limit of the control at the minimum setting - this will call the burner on only to satisfy the tank control.

A storage tank temperature setting of 120 o F is recommended.

However, a lower temperature setting may be required to comply with local and state codes for normal operation. Installation conditions may require a higher or lower temperature setting.

A mixing valve in conjunction with a high temperature setting may be used for high demand applications (spas, hot tubs, whirlpools).

6. When the system is completely flushed, purged of air, and the temperature is set, turn on the water heating system. Observe operation. Ensure the boiler shuts down after the storage tank set point is satisfied.

Figure 6 - Sealing the Water Heater for Sanitary Applications

Part 6 - Maintenance and Troubleshooting

Periodic maintenance should be performed by a qualified service technician to ensure all equipment is operating safely and efficiently. The owner should make necessary arrangements with a qualified heating contractor for periodic maintenance of the water heating system. Installer must also inform the owner that the lack of proper care and maintenance may result in hazardous conditions.

Annual Maintenance Activities

System

Piping

Visual

Check system piping for any sign of leakage; make sure pipes are properly supported.

Do a full visual inspection of all system components. Ensure all components

(water treatment systems, mixing valves, circulators, etc.) are operating properly and have been maintained.

Functional Test all functions of the system. Perform any maintenance required by local codes. Verify system pressure is in the safe operating range.

Temperatures *Verify safe settings on Mixing Valve (if installed in system).

Electrical

Smoke and CO

Detectors

*Verify devices are installed and working properly. Change batteries if necessary.

Circuit Breakers Check to see that the circuit breaker is clearly labeled. Exercise circuit breaker.

Connections Check wire connections. Make sure they are tight.

Relief Valve and Drain Valve

Relief Valve

Drain Valve

Lift and release the relief valve on the storage tank. Make certain that the valve operates properly by allowing several gallons to flush through the discharge line. Replace if valve is blocked or does not operate properly.

NOTE: TAKE CAUTION WHEN OPERATING RELIEF VALVE. DISCHARGED

WATER MAY PRESENT A SCALD RISK.

Open the drain valve and drain a few quarts of water from the bottom of the tank to flush any hard water deposits. Replace if valve is blocked or does not operate properly.

NOTE: TAKE CAUTION WHEN OPERATING DRAIN VALVE. DRAINED

WATER MAY PRESENT A SCALD RISK.

Final Inspection

Checklist

Homeowner

Verify that you have completed the entire checklist. WARNING: FAILURE

TO DO SO COULD RESULT IN SERIOUS INJURY OR DEATH.

Review what you have done with the homeowner.

Initial and Date after Inspection / Service. Continue Inspections Annually beyond the Fourth Year.

Table 2 - Maintenance Activities Checklist - *If Applicable to System

Date Last Completed

1st Year 2nd Year 3rd Year 4th Year lp-32 Rev. 2.4.16

Troubleshooting

No Hot Water

Problem

Zone valve not opening

Possible Solution

Open manually to replace

Circulator not operating Check or replace

Problem

Not Enough Hot Water

Possible Solution

Zone valve restriction

Circulator arrow reversed

1” full bore replace zone valve

Reverse circulator

Tank control set too low

Control set too low

Wiring incorrect

Tank control failure

Zone valve failure

Circulator failure

Air trap in loop

Raise tank temperature*

Raise control temperature

Check wiring

Replace control

Replace valve

Replace circulator

Purge air

T&P Valve Discharges

Problem Possible Solution

Tank temperature too high Lower tank temperature

Water expands when heated

Water pressure too high

Install expansion tank

Install pressure reducing valve

Tank temperature too low

Boiler temperature too low

Boiler sized too small

Tank sized too small

Demand flow rate too high

Air trap in loop

Raise tank temperature*

Raise boiler temperature

Check sizing chart

Check sizing chart

Install mixing valve. Raise tank temperature

Purge air

Install flow regulator

Heat and tank come on together

Not enough space heat

Slow recovery

Check wiring or set indirect as priority over heating

Draw tank down and lower thermostat. Recheck.

Boiler sized too small.

Consult chart.

Circulator head capacity too low

Hot Tubs, Spas, Multiple Showers, High Demand

Problem Possible Solution

Pressure too low

Tank recovery slow

Not enough hot water

Check line pressure for restriction

Slow startup boiler. See chart

Boiler sized too small. See chart

Check flow rate. Compare to chart

Demand too great. Check flow rates and compare to chart.

Install mixing valve and/or flow restricting valve and raise tank and boiler temperature.*

Table 3 - Troubleshooting - *See scald warning below.

9

The risk of scald injury increases as you increase water temperature. Use a water tempering or mixing valve and extreme caution when using hot water to avoid scald injury. Consult codes for conformance. Failure to follow the instructions in this warning statement could result in serious personal injury or death from scalds.

If draining of the storage tank is necessary, open the T&P valve or a hot water tap to prevent vacuum buildup in the tank and piping.

lp-32 Rev. 2.4.16

10

Coil Booster Stainless Steel Storage Tank

Limited Warranty

For Residential and Commercial Use

HTP warrants each coil booster stainless steel storage tank to be free from defects in materials and workmanship according to the following terms, conditions, and time periods. UNLESS OTHERWISE

NOTED THESE WARRANTIES COMMENCE ON THE DATE OF

INSTALLATION. This limited warranty is only available to the original owner of the storage tank, and is non-transferable.

Residential Use Warranty (10 years)

“Residential” setting shall mean storage tank usage in a single family dwelling, or usage in a multiple family dwelling, provided that the storage tank services only one (1) dwelling in which the original consumer purchaser resides on a permanent basis and operating temperatures do not exceed 140 F.

Commercial Use Warranty (10 years)

Storage tanks used in a commercial setting shall mean any usage not falling within the definition of a “residential” setting.

COVERAGE

A. This warranty covers the storage tank assembly ONLY. The storage tank assembly consists of a stainless steel storage tank, insulation, and outer jacket.

B. Should a defect or malfunction result in a leakage of water within the above-stated warranty periods due to defective material or workmanship, malfunction, or failure to comply with the above warranty, with such defect or malfunction having been verified by an authorized HTP representative, HTP will repair or replace the defective or malfunctioning storage tank with a replacement storage tank of the nearest compatible model available at the time of replacement. It is expressly agreed between HTP and the original consumer purchaser that repair or replacement are the exclusive remedies of the original consumer purchaser.

C. If HTP is unable to repair or replace the storage tank so as to conform to this warranty after a reasonable number of attempts,

HTP will provide, at its option, a replacement product. These remedies are the consumer purchaser’s exclusive remedies for breach of warranty.

D. If at the time of a request for service the original consumer purchaser cannot provide a copy of the original sales receipt or the warranty card registration, the warranty period for the storage tank shall then be ten (10) years from the date of manufacture of the storage tank and NOT the date of installation of the storage tank.

E. This warranty extends only to storage tanks utilized in heating applications that have been properly installed by qualified professionals based upon manufacturer’s installation instructions.

OWNER RESPONSIBILITIES

To avoid the exclusion list in this warranty, the owner or installer must:

1. Have a vacuum relief valve and temperature and pressure relief valve bearing the listing marks of the American Society of

Mechanical Engineers (ASME) installed with the storage tank assembly in accordance with federal, state, and local codes.

2. Operate the storage tank assembly at pressure below that shown on the rating plate on the pressure relief valve.

3. Keep the storage tank free of damaging scale deposits.

4. Make provisions so if the storage tank or any component part or connection thereto should leak, the resulting flow of water will not cause damage to the area in which it is installed.

WARRANTY EXCLUSIONS

This limited warranty will not cover:

1. Any storage tank purchased from an unauthorized dealer or online retailer.

2. Any storage tank not installed by a qualified heating installer/ service technician.

3. Service trips to teach you how to install, use, maintain, or to bring the storage tank installation into compliance with local building codes and regulations.

4. Failure to locate the storage tank in an area where leakage of the tank or water line connections and the combination temperature and relief valve will not result in damage to the area adjacent to the storage tank or lower floors of the structure.

5. Any failed components of the heat system not manufactured by

HTP as part of the storage tank.

6. Storage tanks repaired or altered without the prior written approval of HTP.

7. Damages, malfunctions, or failures resulting from failure to install the storage tank in accordance with applicable building codes/ ordinances or good plumbing and electrical trade practices; or failure to operate and maintain the storage tank in accordance with the manufacturer’s provided instructions.

8. Damages, malfunctions, or failures resulting from improper installation, or failure to operate the storage tank at pressures not exceeding the working pressure shown on the rating label.

9. Failure or performance problems caused by improper sizing of the storage tank, expansion device, or piping.

10. Damages, malfunctions, or failures caused by abuse, accident, fire, flood, freeze, lightning, acts of God and the like.

11. Tank failures (leaks) caused by operating the storage tank in a corrosive or contaminated atmosphere.

12. Failure of the tank due to the accumulation of solid materials, lime deposits, or water quality contrary to the manufacturer’s provided instructions. WATER CHEMISTRY REQUIREMENTS

– Sodium less than 20mGL. Water pH between 6.0 and 8.0.

Hardness less than 7 grains. Chlorine concentration less than 100 ppm.

13. Any damages, malfunctions, or failures resulting from the use of dielectric unions.

14. Production of noise, taste, odors, discoloration, or rusty water.

15. Storage tanks installed outside the fifty states (and the District of Columbia) of the United States of America and Canada.

16. Storage tanks moved from the original installation location.

17. Storage tanks that have had their rating labels removed.

PROCEDURES FOR WARRANTY SERVICE REQUESTS

Any claim for warranty assistance must be made promptly.

Determine if the storage tank is “in-warranty” (that is, within the applicable warranty period) by reviewing a copy of the original sales receipt. You must present a copy of the original sales receipt for a warranty service request.

If your storage tank is “in-warranty”, contact the retailer from whom the storage tank was purchased (or the installer) for assistance.

Be prepared to provide the retailer or installer with a copy of your original receipt, complete model and serial numbers, and the date of installation of your storage tank, in addition to explanation of your storage tank problem.

Warranty coverage is subject to validation of “in-warranty” coverage by HTP claims department personnel. All alleged defective or malfunctioning parts must be returned to HTP via the local distribution channels where original purchase was made. NOTE:

Any parts or tanks returned to HTP for warranty analysis will become the property of HTP and will not be returned, even if credit is denied. If all warranty conditions are satisfied, HTP will provide replacement parts to the retailer.

If you have questions about the coverage of this warranty, please contact HTP at the address or phone number stated below: lp-32 Rev. 2.4.16

HTP

P.O. Box 429

120 Braley Road

East Freetown, MA

02717

Attention: Warranty Service Department

1(800) 323-9651

SERVICE, LABOR AND SHIPPING COSTS

This limited warranty does not extend to any shipping charges, delivery expenses, or administrative fees incurred by the purchaser in repairing or replacing the storage tank or part(s). This warranty does not extend to labor costs beyond the coverage specified in this warranty document. All such expenses are your responsibility.

LIMITATIONS OF YOUR HTP WARRANTY AND REMEDIES

THE FOREGOING WARRANTIES ARE EXCLUSIVE AND ARE

GIVEN AND ACCEPTED IN LIEU OF ANY AND ALL OTHER

WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT

LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY

AND FITNESS FOR A PARTICULAR PURPOSE AND ANY

OBLIGATION, LIABILITY, RIGHT, CLAIM OR REMEDY IN

CONTRACT OR TORT, WHETHER OR NOT ARISING FROM

HTP’S NEGLIGENCE, ACTUAL OR IMPUTED. THE REMEDIES

OF THE PURCHASER SHALL BE LIMITED TO THOSE

PROVIDED HEREIN TO THE EXCLUSION OF ANY OTHER

REMEDIES INCLUDING WITHOUT LIMITATION, INCIDENTAL

OR CONSEQUENTIAL DAMAGES, SAID INCIDENTAL AND

CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO,

PROPERTY DAMAGE, LOST PROFIT OR DAMAGES ALLEGED

TO HAVE BEEN CAUSED BY ANY FAILURE OF HTP TO MEET

ANY OBLIGATION UNDER THIS AGREEMENT INCLUDING THE

OBLIGATION TO REPAIR AND REPLACE SET FORTH ABOVE.

NO AGREEMENT VARYING OR EXTENDING THE FOREGOING

WARRANTIES, REMEDIES OR THIS LIMITATION WILL BE

BINDING UPON HTP. UNLESS IN WRITING AND SIGNED BY

A DULY AUTHORIZED OFFICER OF HTP. THE WARRANTIES

STATED HEREIN ARE NOT TRANSFERABLE AND SHALL BE

FOR THE BENEFIT OF THE ORIGINAL PURCHASER ONLY.

NO OTHER WARRANTIES

Your HTP warranty gives you specific legal rights, and you may also have other rights that vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages so this limitation or exclusion may not apply to you.

These are the only written warranties applicable to the storage tank manufactured and sold by HTP. HTP neither assumes nor authorizes anyone to assume for it any other obligation or liability in connection with said storage tanks.

HTP reserves the right to change specifications or discontinue models without notice.

11 lp-32 Rev. 2.4.16

12

Customer Installation Record Form

The following form should be completed by the installer for you to keep as a record of the installation in case of a warranty claim. After reading the important notes at the bottom of the page, please also sign this document.

Customer’s Name

Date of Installation

Installation Address

Product Name / Serial Number(s)

Comments

Installer’s Code / Name

Installers Phone Number

Signed by Installer

Signed by Customer

IMPORTANT

Customer: Please only sign after the installer has fully reviewed the installation, safety, proper operation, and maintenance of the system.

If the system has any problems please call the installer. If you are unable to make contact, please call your sales representative.

Distributor / Dealer: Please insert contact details.

lp-32 Rev. 2.4.16