Bosch AUTODOME IP 5000 HD AUTODOME IP 5000 HD camera Installation Manual

Bosch AUTODOME IP 5000 HD AUTODOME IP 5000 HD camera Installation Manual
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AUTODOME IP 5000 HD cameras are designed to capture surveillance footage of spaces while effectively tracking moving targets. The camera uses robust algorithms to ensure the subject stays in full focus when the camera is zooming in or tracking to assist security staff in identifying activity details in the scene. The 30x zoom lens with 720p25/30 or 1080p25/30 HD resolution ensures a sufficient magnification ratio to identify people easily from a distance of up to 190 m (623 ft) for 1080p models and up to 125 m (410 ft) for 720p models.

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Bosch AUTODOME IP 5000 HD Installation Manual | Manualzz

AUTODOME IP 5000 HD

NEZ-5xxx-xxxxx

en

Installation Manual

AUTODOME IP 5000 HD

Table of contents

7.2

8

9

10

6.2

6.3

7

7.1

11

11.1

11.2

12

4

5

5.1

6

6.1

1.4

1.5

1.6

1.7

2

2.1

3

1

1.1

1.2

1.3

Safety

About this Manual

Legal Information

Safety Precautions

Important Safety Instructions

Connection in Applications

Important Notices

Customer Support and Service

Unpacking

Parts List

Product Description

Mounting Accessories

Installation Overview

Prepare Wiring

Install a Wall Mount and Camera

Parts List

Installation Requirements

Installing the Wall Mount

Install a Pipe Mount and Camera

Parts List

Installing the Pipe Mount

Connection

Troubleshooting

Maintenance

Decommissioning

Transfer

Disposal

Technical data

Table of Contents | en

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28

28

28

29

14

14

15

15

15

16

11

11

12

13

4

4

4

5

6

10

5

6

18

18

19

22

24

26

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1

1.1

1.2

AUTODOME IP 5000 HD

Safety

About this Manual

This manual has been compiled with great care and the information it contains has been thoroughly verified. The text was complete and correct at the time of printing. Because of the ongoing development of products, the content of the manual may change without notice.

Bosch Security Systems accepts no liability for damage resulting directly or indirectly from faults, incompleteness, or discrepancies between the manual and the product described.

Legal Information

Copyright

This manual is the intellectual property of Bosch Security Systems, Inc. and is protected by copyright. All rights reserved.

Trademarks

All hardware and software product names used in this document are likely to be registered trademarks and must be treated accordingly.

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5

1.3

!

!

Safety Precautions

In this manual, the following symbols and notations are used to draw attention to special situations:

Danger!

High risk: This symbol indicates an imminently hazardous situation such as “Dangerous

Voltage” inside the product. If not avoided, this will result in an electrical shock, serious bodily injury, or death.

Warning!

Medium risk: Indicates a potentially hazardous situation. If not avoided, this may result in minor or moderate injury.

Caution!

Low risk: Indicates a potentially hazardous situation. If not avoided, this may result in property damage or risk of damage to the unit.

Notice!

This symbol indicates information or a company policy that relates directly or indirectly to the safety of personnel or protection of property.

1.4

!

Important Safety Instructions

Read, follow, and retain all of the following safety instructions. Heed all warnings on the unit and in the operating instructions before operation.

Caution!

Installation must be made by qualified personnel and conform to ANSI/NFPA 70 (the National

Electrical Code

®

(NEC)), Canadian Electrical Code, Part I (also called CE Code or CSA C22.1), and all applicable local codes. Bosch Security Systems, Inc. accepts no liability for any damages or losses caused by incorrect or improper installation.

!

Warning!

Bosch’s version of High PoE:

If supplying power to the camera by HPoE or a midspan device, you must install additional surge protection.

Bosch Security Systems

All-pole power switch - Incorporate an all-pole power switch, with a contact separation of at least 3 mm, into the electrical installation of the building. If it is needed to open the housing, use this all-pole switch as the main disconnect device for switching off the voltage to the unit.

Attachments - Use only attachments/accessories specified by the manufacturer. Any change or modification of the equipment, not expressly approved by Bosch, could void the user's warranty or authorization agreement.

Camera signal - Protect the cable with a primary protector if the camera signal is beyond 140 feet, in accordance with NEC800 (CEC Section 60).

Fuse rating - For security protection of the device, the branch circuit protection must be secured with a maximum fuse rating of 16A. This must be in accordance with NEC800 (CEC

Section 60).

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1.5

1.6

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AUTODOME IP 5000 HD

Heat sources - Do not install unit near any heat sources such as radiators, heaters, or other equipment (including amplifiers) that produce heat.

High PoE or PoE+ (802.3at) – Never supply power via the Ethernet connection (High PoE or

PoE+) when power is already supplied via the power connector, unless implementing an

Auxiliary Power application (described in the section Connection in Applications).

Lightning - Take precautions to protect the unit from lightning and power surges.

Moving - Disconnect the power before moving the unit. Move the unit with care. Excessive force or shock may damage the unit.

Object and liquid entry – Never push objects of any kind into the device through openings, as the objects may touch dangerous voltage points or short-out parts that could result in a fire or electrical shock. Never spill or pour liquid of any kind on or into the device. Do not place objects filled with liquids, such as vases or cups, on the device.

Ventilation – Any openings in the device / enclosure are provided for ventilation to prevent overheating and to ensure reliable operation. Do not block or cover these openings. Do not place the device in an enclosure unless proper ventilation is provided, or the manufacturer’s instructions have been adhered to.

Outdoor signals - The installation for outdoor signals, especially regarding clearance from power and lightning conductors and transient protection, must be in accordance with NEC725 and NEC800 (CEC Rule 16-224 and CEC Section 60).

Power disconnect - Units have power supplied whenever the power cord is inserted into the power source, or when High Power-over-Ethernet (High PoE) power is provided over the

Ethernet CAT 5E/6 cable. The power cord is the main power disconnect device for switching off the voltage for all units. When High PoE or PoE+ (820.3at) is used to power the unit, the power is provided over the Ethernet cable, which is then the main power disconnect device for switching off the voltage for all units.

Power lines - Do not locate the camera near overhead power lines, power circuits, or electrical lights, nor where it may contact such power lines, circuits, or lights.

Video loss - Video loss is inherent to digital video recording; therefore, Bosch Security

Systems cannot be held liable for any damage that results from missing video information.

To minimize the risk of losing information, we recommend multiple, redundant recording systems, and a procedure to back up all analog and digital information.

Servicing - Do not attempt to service this device yourself. Refer all servicing to qualified service personnel.

Connection in Applications

24 VAC power source: This unit is intended to operate with a limited power source. The unit is intended to operate at 24 VAC (if PoE+ is not available). User supplied wiring must be in compliance with electrical codes (Class 2 power levels).

PoE: Use only approved PoE+ devices. Power-over-Ethernet can be connected at the same time as a 24 VAC power supply.

If auxiliary power (24 VAC) and PoE+ are applied simultaneously, the camera selects auxiliary input and shuts off PoE+.

For in-ceiling or indoor pendant applications that don’t require heater power, standard PoE+

(802.3at) midspans or switches can be used to power the camera.

Important Notices

Indoor use only (NEZ-5x30-CPCW4) - The product shall only be used indoors. Ethernet network should be connected to a network environment, which must comply with the following conditions:

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AUTODOME IP 5000 HD Safety | en

7

1.1 The function of the ITE being investigated to IEC 60950-1 is considered not likely to require connection to an Ethernet network with outside plant routing, including a campus environment.

1.2 The ITE is to be connected only to PoE networks without routing to the outside plant.

Notice!

This device is intended for use in public areas only.

U.S. federal law strictly prohibits surreptitious recording of oral communications.

UL Disclaimer

Underwriter Laboratories Inc. ("UL") has not tested the performance or reliability of the security or signaling aspects of this product. UL has only tested fire, shock and/or casualty hazards as outlined in Standard(s) for Safety for Information Technology Equipment, UL

60950-1 . UL Certification does not cover the performance or reliability of the security or signaling aspects of this product.

UL MAKES NO REPRESENTATIONS, WARRANTIES, OR CERTIFICATIONS WHATSOEVER

REGARDING THE PERFORMANCE OR RELIABILITY OF ANY SECURITY OR SIGNALING-RELATED

FUNCTIONS OF THIS PRODUCT.

Notice!

This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.

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FCC & ICES Information

(U.S.A. and Canadian Models Only)

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules and ICES-003 of Industry Canada. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

– Reorient or relocate the receiving antenna;

– Increase the separation between the equipment and the receiver;

– Connect the equipment into an outlet on a circuit different from that to which the receiver is connected;

– Consult the dealer or an experienced radio/TV technician for help.

Intentional or unintentional modifications, not expressly approved by the party responsible for compliance, shall not be made. Any such modifications could void the user's authority to operate the equipment. If necessary, the user should consult the dealer or an experienced radio/television technician for corrective action.

The user may find the following booklet, prepared by the Federal Communications

Commission, helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the U.S. Government Printing Office, Washington, DC 20402, Stock

No. 004-000-00345-4.

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1.7

AUTODOME IP 5000 HD

Customer Support and Service

If this unit needs service, contact the nearest Bosch Security Systems Service Center for authorization to return and shipping instructions.

Service Centers

USA

Telephone: 800-366-2283 or 585-340-4162

Fax: 800-366-1329

Email: [email protected]

Customer Service

Telephone: 888-289-0096

Fax: 585-223-9180

Email: [email protected]

Technical Support

Telephone: 800-326-1450

Fax: 585-223-3508 or 717-735-6560

Email: [email protected]

Repair Center

Telephone: 585-421-4220

Fax: 585-223-9180 or 717-735-6561

Email: [email protected]

Canada

Telephone: 514-738-2434

Fax: 514-738-8480

Europe, Middle East & Africa Region

Please contact your local distributor or Bosch sales office. Use this link:

http://www.boschsecurity.com/startpage/html/europe.htm

Asia Pacific Region

Please contact your local distributor or Bosch sales office. Use this link:

http://www.boschsecurity.com/startpage/html/asia_pacific.htm

More Information

For more information please contact the nearest Bosch Security Systems location or visit www.boschsecurity.com

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2.1

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1

1

1

4

1

Unpacking

– This equipment should be unpacked and handled with care. Check the exterior of the packaging for visible damage. If an item appears to have been damaged in shipment, notify the shipper immediately.

– Verify that all the parts listed in the Parts List below are included. If any items are missing, notify your Bosch Security Systems Sales or Customer Service Representative.

– Do not use this product if any component appears to be damaged. Please contact Bosch

Security Systems in the event of damaged goods.

– The original packing carton is the safest container in which to transport the unit and must be used if returning the unit for service. Save it for possible future use.

Parts List

AUTODOME IP 5000 HD camera

Mounting template (in-ceiling model only)

Screwdriver, T15 Torx

MAC address labels

Quick Installation Guide

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en | Product Description

3 Product Description

AUTODOME IP 5000 HD

AUTODOME IP 5000 HD

With AUTODOME IP 5000 HD cameras, you can capture full details of your surveillance space while effectively tracking moving targets. The camera uses robust algorithms to ensure the subject stays in full focus when the camera is zooming in or tracking to assist security staff in identifying activity details in the scene. The 30x zoom lens with 720p25/30 or 1080p25/30 HD resolution ensures a sufficient magnification ratio to identify people easily from a distance of up to 190 m (623 ft) for 1080p models and up to 125 m (410 ft) for 720p models.

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Mounting Accessories | en

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en | Installation Overview

5

5.1

!

Installation Overview

AUTODOME IP 5000 HD

Caution!

Installation must be made by qualified personnel and conform to ANSI/NFPA 70 (the National

Electrical Code

®

(NEC)), Canadian Electrical Code, Part I (also called CE Code or CSA C22.1), and all applicable local codes. Bosch Security Systems, Inc. accepts no liability for any damages or losses caused by incorrect or improper installation.

1. Select the mounting location.

Select a secure installation location and mounting position for the device. Ideally, this is a location where the device cannot be interfered with either intentionally or accidentally.

4

Ensure that the selected mounting surface is capable of supporting the combined weight of the camera and mounting hardware (sold separately) under all expected conditions of load, vibration, and temperature.

Prepare Wiring

4

Prepare and install all wiring for 24 VAC, PoE+ (Cat5e/Cat6), alarms, and audio as necessary. For 24 VAC, follow the recommendations for maximum cable distance and wire gage.

Maximum cable distance in meters (feet) per minimum cable diameter

The following table identifies the recommended transmission distance (maximum) in meters

(feet), based on the specified wattage, per the minimum cable diameter (in mm), when the cable diameter is fixed and the maximum permitted power consumption for 24 VAC is 10%.

For example, for a device of 20 W and a minimum cable diameter of 0.8000 mm, the recommended transmission distance is 42 m (141 feet) from the transformer.

Models

Indoor (ceiling)

Outdoor

Wire Gage

Watts

20

30

0.8000

42 (141)

28 (94)

1.000

68 (225)

45 (150)

1.250

109 (358)

72 (238)

2.000

275 (905)

183 (603)

Bare wire diameter (mm)

1.000

AWG

18

1.250

1.500

16

15

2.000

12

The PoE+ cable can be:

– an Ethernet cable (Cat5e/Cat6) from the RJ45 connector of the camera to a network switch attached to the Local Area Network (LAN), or to a midspan. (Connect the dedicated network switch to the RJ45 connector on the computer.)

– an Ethernet crossover cable from the RJ45 connector of the camera directly to a networking device such as a computer, a DVR/NVR, etc.

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6.1

6.2

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Install a Wall Mount and Camera

Parts List

1

4

4

1

Quantity

1

1

1

Item

Wall Mount with Safety Tether

3/4 x 260 in. Roll Teflon Tape

5g Container Silicon Grease

M10x25L Phillips Screws

Rubber Gasket

Installation Manual

Wall anchors (user-supplied)

Installation Requirements

– The wall is thick enough to install the expansion bolt.

– The wall can sustain at least 8 times the combined weight of the camera (>4.5 Kg (>10 lb)), the bracket, and the accessories.

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6.3

Installing the Wall Mount

AUTODOME IP 5000 HD

The illustration below shows the required parts for the wall mount. Refer to the steps that follow for instructions.

1

2

3

Wall Mount Base

Washers (4 pieces)

M10x25L Phillips Screws (4 pieces)

4

5

6

Safety Tether

Adaptor

Camera

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Wall Mount Installation Instructions

Caution!

Strength of Mounting Surface

The fasteners and mounting surface must be capable of supporting a maximum load of

12 kg (26.4 pounds).

1.

Locate a secure position to secure the Wall Mount Base (1). Ensure there is an adequate opening in the wall for the wires to pass through.

2.

Use the Rubber Gasket as a template to mark the locations of the four wall plugs and screws.

3.

Insert the wall plugs (if necessary) into the wall at the locations marked in step 2.

4.

Place the rubber pad between the Wall Mount Base (1) and the wall. Secure the Wall

Mount to the structure with the four (4) M10x25L screws and washers (3).

5.

Apply Teflon tape to the threads on the Wall Mount Base.

6.

Apply Silicon grease over the Teflon tape on the threads of the Wall Mount Base. Ensure the grease is spread evenly.

7.

Fasten the Adaptor (5) to the end of the Wall Mount.

8.

Thread all connection cables through the Wall Mount.

1.

Attach the hook at the end of the Safety Tether (4) to the loop attached to the top of the camera (6).

2.

Connect all cables to the camera back plate.

3.

Place the top of the camera (6) inside the Adaptor (5) and turn clockwise until the camera latches to the adaptor.

4.

Fasten the M5x8L screw using the T20 Security Torx wrench (shipped with the camera) to secure the camera to the adaptor.

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7

7.1

Install a Pipe Mount and Camera

AUTODOME IP 5000 HD

Use this chapter to install an indoor or an outdoor dome camera to a pipe using the Pipe

Mount (VEZ-A5-PP). The Pipe Mount permits mounting of the AUTODOME 5000 camera to a high ceiling indoors or outdoors.

Parts List

The Pipe Mount (VEZ-A5-PP) includes the following parts:

4

1

1

1

1

1

1

1

1

Quantity Item

1 Pipe Mount Base with Safety Tether

300 mm (11.81 in.) Pipe Extension

200 mm (7.87 in.) Pipe Extension

M38 to M38 Connection Ring

M38 to M33 Connection Ring

3/4 x 260 in. Roll Teflon Tape

5g Container Silicon Grease

M10x25L Phillips Screws and Washers

Rubber Gasket

Installation Manual

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Installing the Pipe Mount

The illustration below shows the required parts for the pipe mount. Refer to the steps that follow for instructions.

1

2

3

4

5

6

7

8

9

1

2

3

4

5

Pipe Mount Base

M10x25L Phillips Screws (4 pieces)

Pipe Extension, 300 mm (11.81 in.)

M38 to M38 Pipe Connector

Pipe Extension, 200 mm (7.87 in.)

6

7

8

9

M38 to M33 Pipe Connector

Safety Tether

Adaptor

Dome Camera

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!

AUTODOME IP 5000 HD

Pipe Mount Installation Instructions

Caution!

Strength of Mounting Surface

The fasteners and mounting surface must be capable of supporting a maximum load of

12 kg (26.4 pounds).

1.

Locate a secure position to secure the Pipe Mount Base (1). Ensure there is an adequate opening in the ceiling or mounting structure for the wires to pass through.

2.

Use the Rubber Gasket as a template to mark the locations of the four ceiling plugs and screws.

3.

Insert the ceiling plugs (if necessary) into the wall at the locations marked in step 2.

4.

Place the rubber pad between the Pipe Mount Base (1) and the ceiling. Secure the Pipe

Mount Base and the rubber pad to the ceiling or mounting structure with the four (4)

M10x25L screws and washers.

5.

Apply Teflon tape to the threads on the Pipe Mount Base.

6.

Apply Silicon grease over the Teflon tape on the threads on Pipe Mount Base. Ensure the grease is spread evenly.

7.

Determine the distance that the camera should hang from the ceiling or mounting structure (200 mm, 300 mm, or 500 mm).

4

For the 200 mm or 300 mm option:

Select the appropriate Pipe Extension (3 or 5).

Fasten the Pipe Extension to the Pipe Mount Base (1).

Apply Teflon tape to both sets of threads on the M38 to M33 Connector (6).

Apply Silicon grease over the Teflon tape on both sets of threads on the M38 to M33

Connector (6). Ensure the grease is spread evenly.

Fasten the M38 to M33 Connector (6) to the bottom of the Pipe Extension.

4

For the 500 mm option:

Fasten the 300 mm Pipe Extension (3) to the Pipe Mount Base (1).

Apply Teflon tape to both sets of threads on the M38 to M38 Connector (4).

Apply Silicon grease over the Teflon tape on both sets of threads on the M38 to M38

Connector (4). Ensure the grease is spread evenly.

Fasten the M38 to M38 Connector (4) to the bottom of the 300 mm Pipe Extension. Then, fasten the 200 mm Pipe Extension (5) to the other end of the M38 to M38 Connector.

Apply Teflon tape to both sets of threads on the M38 to M33 Connector (4).

Apply Silicon grease over the Teflon tape on both sets of threads on the M38 to M33

Connector (4). Ensure the grease is spread evenly.

Fasten the M38 to M33 Connector (6) to the bottom to the 200 mm Pipe Extension.

Notice!

Ensure that the Safety Tether (7) is routed through the Pipe Extensions and that the eyelet at the end of the tether is through the M38 to M33 connector.

1.

Fasten the Adaptor (8) to the bottom of the M38 to M33 connector.

2.

Thread all connection cables from the top of the pipe mount base through the pipe extensions and the adaptor.

3.

Attach the hook at the end of the Safety Tether (7) to the loop attached to the top of the

Dome Camera (9).

4.

Connect all cables to the camera back plate.

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5.

Place the top of the Dome Camera (9) inside the Adaptor (8) and turn clockwise until the

Dome Camera latches to the Adaptor.

6.

Fasten the M5x8L screw using the T20 Security Torx wrench (shipped with the camera) to secure the Dome Camera to the Adaptor.

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8

!

!

!

AUTODOME IP 5000 HD

Connection

Warning!

Bosch’s version of PoE+

If supplying power to the camera by PoE+ or by a midspan device, you must install additional surge protection.

Warning!

Bosch’s version of High PoE:

If supplying power to the camera by HPoE or a midspan device, you must install additional surge protection.

Caution!

Compliance with EN50130-4 Alarm Standard – CCTV for Security Applications

To meet the requirements of the EN50130-4 Alarm Standard, an ancillary uninterruptable power (UPS) supply is necessary. The UPS must have a Transfer Time between 2–6 ms and a

Backup Runtime of greater than 5 seconds for the power level as specified on the product datasheet.

Note: Consult the National Electrical Code (NEC) for cable bundling requirements and limitations.

4

Connect the cable to the 24 VAC wires from the camera.

Label ID

AC24V

Description

24 VAC

Cable Wire Color

Red

AC24V 24 VAC Black

EARTH Earth Ground Yellow/Green

4

Connect the Ethernet cable to the RJ45 connector of the camera. The following figure illustrates a typical system configuration.

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Connection | en

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2

1

Figure 8.1: AUTODOME IP System Config

1 AUTODOME camera

2 IP connection (Ethernet/CAT5/CAT6) (100 m maximum)

3 Network switch

4 Network device (computer with monitor, DVR/NVR, etc.)

4

4

If desired, connect the alarm and/or audio wires as identified in the following table.

Label ID

ALARM_COM

ALARM_OUT

ALARM_IN1

ALARM_IN2

AUDIO OUT

GND

AUDIO GND

AUDIO IN

Description

Alarm In 1

Alarm In 2

Audio Out

Ground

Audio Ground

Audio In

Cable Wire Color

Alarm Communications Red

Alarm Out Brown

White

Blue

Grey

Black

Green

Purple

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en | Troubleshooting AUTODOME IP 5000 HD

9 Troubleshooting

If you experience difficulties operating your AUTODOME camera, refer to the following. If the guidelines do not enable you to solve the problem, contact an authorized technician.

Problem

Need to remove trim ring.

Questions to Ask/Actions to Resolve the Problem

Use a slotted screw driver and push the clips outward while gently pulling down on the edge of the trim ring.

Nothing appears on the screen.

Are the power cord and line connection between the camera and network made properly?

Is the lens dirty? If so, clean the lens with a soft, clean cloth.

The image on the screen is dim.

The contrast on the screen is too weak.

Adjust the contrast feature of the monitor. Is the camera exposed to strong light?

If so, change the camera position.

The image on the screen is flickers.

The image on the screen is distorted.

Does the camera face directly into the sun or fluorescent lighting? If so, reposition camera.

Is the power frequency set properly in sync? If the power frequency is not set correctly, the line lock synchronization mode cannot be used. Set the synchronization mode to INT.NTSC Model power frequency in LL mode: 60 Hz.

No video

No camera control

Camera moves when moving other cameras

Picture is dark

– Check that the mains power to the power supply is on.

– Check to see if you have a web page.

If you do not, then you may have the wrong IP address. Use Configuration

Manager to identify the correct IP address.

If O.K., then:

– Check that there is 24 V output from the transformer.

If O.K., then:

– Check the integrity of all wires and mating connectors to the camera.

– Ensure that the LAN cable has good connection and is secured.

– Refresh the browser and ensure that video is updated.

– Ping the camera’s IP address and try again to control the camera.

– Check that the camera’s IP address is properly set.

If camera’s IP address is not set, then:

– Use Configuration Manager to confirm that two cameras do not have the same IP address. If they do, change the address of one of the cameras.

– Check that the Gain Control is set to High via the Settings menu.

If O.K., then:

– Check that the Auto Iris Level is set to the appropriate level via the Settings menu.

If O.K., then:

– Check that the camera lens cover is removed.

If O.K., then:

– Check that the maximum Ethernet cable distance has not been exceeded.

If O.K., then:

– Restore all camera settings via the Settings menu.

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Problem

Background is too bright to see subject

Video is rolling, noisy or distorted

Loss of Privacy when using Privacy Mask

No Network

Connection

Video “streaking” or

“flaring”

Questions to Ask/Actions to Resolve the Problem

– Turn on backlight compensation via the Settings menu (or by using 20 Aux

ON/OFF).

– Check the frequency.

- From the SETTINGS page, click Advanced Mode.

- Click Camera, and then click Installer Menu.

- In the Base frame rate field, choose either 25 ips or 30 ips.

– Check the integrity of all connectors and splices of the Ethernet cable.

If O.K., then:

– Contact Bosch Technical Support.

– Web browsers, BVC or BVMS

– Press the FindHome key on the Special Functions menu in order to align the mask back to the original position.

– Intuikey (when keyboard is connected to BVC or BVMS

– Issue a SetScene 110 command in order to align the mask back to the original position.

– Check all network connections.

– Ensure that the maximum distance between any two Ethernet connections is 100 m (328 ft) or less.

If O.K., then:

– If you are behind a firewall, ensure that the Video Transmission mode is set to UDP.

– Access the Settings Web page for the IP-enabled device.

– Expand the Service Settings link, then click Network.

– Select UDP from the Video Transmission drop-down list. Then click Set.

When the camera is viewing above its horizon, this problem can occur in limited scenes where a strong background lighting or reflection is present.

– Set the upper tilt limit of the camera. From Configuration, select Camera >

PTZ Settings > Tilt up limit.

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en | Maintenance

10

!

AUTODOME IP 5000 HD

Maintenance

The bubble is made of Acrylic or Polycarbonate, depending on the application. Polycarbonate bubbles provide high impact resistance, and its optical clarity is comparable to glass or acrylic, although its surface is much softer. All bubbles require special care when handling and cleaning to avoid scratches.

Notice!

To avoid excessive moisture saturation inside the housing, limit the amount of time that the bubble is disconnected from the housing. Bosch recommends that the bubble be removed from the housing for no more than five (5) minutes.

Bubble Handling

The bubble may be packaged with a protective plastic sheet. It is recommended that the bubble remain stored this way until it is ready to install. Limit handling the bubble, as any scratches can quickly affect visibility.

Bubble Cleaning

If cleaning the bubble is required, use the following procedures and comply with all the warnings listed below.

Cleaning the Bubble Interior

The extremely soft interior surface should not be cleaned by rubbing or dusting with a cloth.

Use clean dry compressed air, preferably from a spray can, to remove any dust from the interior surface.

Warning!

Do not use alcohol-based solutions to clean the bubble. This will cause the polycarbonate to cloud and over time cause stress aging, which makes the bubble brittle.

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AUTODOME IP 5000 HD Maintenance | en

27

Cleaning the Bubble Exterior

The exterior of the bubble is hard coated for extra protection. If cleaning becomes necessary, only use cleaning solutions and cloths suitable for cleaning safety glass lenses. Dry the bubble thoroughly with a dry nonabrasive cloth to prevent water spots. Never scrub the bubble with any abrasive material or cleaners.

Bosch recommends cleaning the exterior of the bubble with NOVUS “No. 1” Plastic Clean &

Shine (or equivalent), according to manufacturer’s instructions. Refer to www.novuspolish.com to order or to find a local distributor.

Cautions

– Do Not clean bubbles in the hot sun or on very hot days.

– Do Not use abrasive or highly alkaline cleaners on the bubble.

– Do Not scrape the bubble with razor blades or other sharp instruments.

– Do Not use Benzene, Gasoline, Acetone, or Carbon Tetrachloride on the bubble.

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11.1

11.2

28

en | Decommissioning AUTODOME IP 5000 HD

Decommissioning

Transfer

The unit should only be passed on together with this installation guide.

Disposal

Old electrical and electronic appliances

Electrical or electronic devices that are no longer serviceable must be collected separately and sent for environmentally compatible recycling (in accordance with the European Waste

Electrical and Electronic Equipment Directive).

To dispose of old electrical or electronic devices, you should use the return and collection systems put in place in the country concerned.

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AUTODOME IP 5000 HD

12

Technical data | en

29

Technical data

For product specifications, see the datasheet for your camera, available on the appropriate product pages of the Online Product Catalog at www.boschsecurity.com.

Bosch Security Systems Installation Manual 2015.05 | 0.2 |

Bosch Security Systems, Inc.

1706 Hempstead Road

Lancaster, PA, 17601

USA

www.boschsecurity.com

© Bosch Security Systems, Inc., 2015

Bosch Sicherheitssysteme GmbH

Robert-Bosch-Ring 5

85630 Grasbrunn

Germany

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Key Features

  • 30x zoom lens
  • 720p25/30 or 1080p25/30 HD resolution
  • Robust algorithms for subject tracking
  • Identifies people easily from a distance
  • Suitable for indoor and outdoor use
  • Pipe Mount allows for high ceiling mounting
  • Wall Mount for standard mounting

Frequently Answers and Questions

How do I clean the AUTODOME IP 5000 HD camera's bubble?
The bubble may be packaged with a protective plastic sheet. It is recommended that the bubble remain stored this way until it is ready to install. Limit handling the bubble, as any scratches can quickly affect visibility. If cleaning the bubble is required, use clean dry compressed air, preferably from a spray can, to remove any dust from the interior surface. For the exterior, use cleaning solutions and cloths suitable for cleaning safety glass lenses. Dry the bubble thoroughly with a dry nonabrasive cloth to prevent water spots.
How do I connect the AUTODOME IP 5000 HD camera to my network?
Connect the Ethernet cable to the RJ45 connector of the camera. The cable can be an Ethernet cable (Cat5e/Cat6) from the RJ45 connector of the camera to a network switch attached to the Local Area Network (LAN), or to a midspan. (Connect the dedicated network switch to the RJ45 connector on the computer.) You can also use an Ethernet crossover cable from the RJ45 connector of the camera directly to a networking device such as a computer, a DVR/NVR, etc.
What is the maximum distance I can place the AUTODOME IP 5000 HD camera from the transformer for 24 VAC power?
The maximum cable distance in meters (feet) per minimum cable diameter is 42 m (141 ft) for a 20 W device with a minimum cable diameter of 0.8000 mm. Refer to the table in the manual for other wattage and diameter combinations.

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