Hiatt Baker Guide - University of Bristol
Hiatt Baker Hall - Catered
Guide
Welcome to your new home. This guide will help make your stay in our
accommodation as happy and successful as possible. This information is for
Hiatt Baker and should be used with the Handbook, which contains general
rules and regulations of living in a University owned residence. Please read this
guide now and keep it for reference throughout your year in Hall.
Hiatt Baker Hall, Parry’s Lane,
Stoke Bishop, Bristol, BS9 1AD
bristol.ac.uk/hiattbaker/
0117 9032990 - Catered
0117 9032958 - Self-Catered
The Essetials
If at any time you experience a life threatening emergency always call 999 first before contacting the
University’s Security Office on 0117 33 11223 to advise them.
MONDAY-FRIDAY:
CONTACT:
8 am – 4 pm
Student Support Administrators
9 am – 5 pm
Accommodation Manager’s Office
7 am – 7 pm
Porters Lodge
7 pm – 11:30 pm
Senior Resident on Duty
SATURDAY:
8 am – 12 noon Porters Lodge
12 noon – 11:30 pm
Senior Resident on Duty
11:30 pm – 7 am
Security
(Sun)
SUNDAY:
8 am – 11:30 pm
Senior Resident on Duty
11:30 pm – 7 am
Security
NUMBER:
0117 9032958 or 9032990
0117 9032980 or 9032975
0117 9032963
07807 570660
University Security Control Room – (24 hr response)
University Security Emergency – (24 hr response)
0117 9287848
0117 33 11223
0117 9032963
07807 570660
0117 9287848
07807 570660
0117 9287848
We would encourage you to add these telephone numbers to your mobile phone as you arrive so
that you have them available to you when you need them.
What to do if the fire alarm sounds
Fire alarms are checked regularly – you will be advised of the times. Any alarm outside of this time
should be treated as real and responded to immediately.
Upon hearing a fire alarm:
1. Stop what you are doing, leave all belongings behind and leave the building by the nearest
available route.
2. Move calmly to your nearest fire assembly point which at Hiatt Baker is on the hill – on the
way to the Outdoor Recreation Area, above the Source Cafe. There are signs in identifying
the location.
3. Wait at the fire assembly point for a register to be taken. You will be instructed by a member
of staff that it is safe to return to the building.
When you arrive at Hiatt Baker please familiarise yourself with your nearest escape routes as they
may not be the same as your usual access routes.
How to report a repair
All repairs should be reported to the Accommodation Manager using the online form for Hiatt Baker
Hall: bristol.ac.uk/accommodation/reporting-problems/repairs-replacements/.
In an emergency contact your residence office or out of hours contact Security 0117 331 1223
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Contents
The Essentials ............................................................................................................................... 2
What to do if the fire alarm sounds ............................................................................................. 2
How to report a repair ................................................................................................................. 2
Welcome to Hiatt Baker Hall ........................................................................................................ 4
Contacts........................................................................................................................................ 5
Help and Support ......................................................................................................................... 5
Absence ........................................................................................................................................ 6
Accidents and Emergencies.......................................................................................................... 6
Bedrooms, Furniture and Heating................................................................................................ 7
Cleaning ........................................................................................................................................ 7
Communications .......................................................................................................................... 2
Fire................................................................................................................................................ 2
Flyposting ..................................................................................................................................... 3
Gardens and Grounds .................................................................................................................. 3
Guests and Visitors ....................................................................................................................... 3
Pantries ........................................................................................................................................ 3
Laundry ......................................................................................................................................... 3
Library Block ................................................................................................................................. 3
Lost Property ................................................................................................................................ 4
Mail............................................................................................................................................... 4
Neighbours ................................................................................................................................... 5
Noise............................................................................................................................................. 5
Repairs and maintenance............................................................................................................. 5
Rubbish and Recycling .................................................................................................................. 5
Security ......................................................................................................................................... 5
Storage ......................................................................................................................................... 6
Students with disabilities or special needs .................................................................................. 6
Television...................................................................................................................................... 6
Transfers ....................................................................................................................................... 6
Travel and Transport .................................................................................................................... 7
Vacations ...................................................................................................................................... 6
Ventilation .................................................................................................................................... 6
Life at Hiatt Baker Hall.................................................................................................................. 8
Games and Sports ........................................................................................................................ 9
Gym Membership at Hiatt Baker ................................................................................................. 9
Internet Connection ..................................................................................................................... 9
Music ............................................................................................................................................ 9
Support for Students .................................................................................................................. 10
3
Welcome to Hiatt Baker Hall
The University of Bristol is one of the foremost academic institutions in the United Kingdom;
attracting the most able students and academics. Its Halls of Residence are an integral part of the
University itself. They are congenial and supportive communities of undergraduates and Senior
Residents, drawn from all parts of the University.
Hiatt Baker Hall, which is the University’s largest Hall of Residence, aims to provide its students with
an environment in which they are able to study effectively, and are also offered opportunities for a
wide range of social activities, from individual friendships to organised events. The University
regards the personal development of its students, in its Halls, to be as important to their future as
their intellectual development in their academic subject.
Hiatt Baker Hall is named in honour of the late Hiatt Cowles Baker, a benefactor and Pro Chancellor
of the University of Bristol.
Blocks A, B, C, D, E and F, as well as the Main Building & Library Block, were built in 1966 and provide
single study-bedroom accommodation for 445 students and 12 Senior Residents. The Hall was
extended in 2014 to provide accommodation for a further 318 students and 5 Senior Resident. The
two types of accommodation available are: Townhouses - G, H, P and Q and Cluster Flats – J, K, L M
and N.
The central Hall Building, situated between the residential blocks, contains a dining room, common
room and bar, a games room and administrative offices. The Library Building contains the Library,
Music Practice Room, Table Tennis Room, Computer Room and Quiet Room.
All students are encouraged to contribute to the life of the community. The Junior Common Room
Committee, which represents students in Hall, plays an important role in this regard. It organises
social, sporting and cultural activities and promotes the interests of its members. The President and
other members of the committee are involved in the running of the Hall both informally and through
the formal committee structures.
Elections, for JCR representatives, are held towards the middle of October and you are encouraged
to stand for one of the positions. Please become involved as much as possible in the communal life
of the Hall, so that you get the most out of what it has to offer, and also contribute to the creation of
its character and identity.
4
Contacts
Role
Warden
Deputy Warden
Name
Dr Nicholas Howden
Steve Bourke
Student Support Administrator
(Self Catered)
Student Support Administrator
(Catered)
Accommodation Manager
Jo Pollitt
Catering Manager
Head Chef
Dan Jones
Alastair Bowering
Porters
John Perry
Jack Dyer
Duty Senior Resident
Security Services
Harriet Juniper
Tracey Brooks
Contact
[email protected]
[email protected]
0117 96 81069
[email protected]
0117 90 32958
[email protected]
0117 90 32990
[email protected]
0117 90 32980
[email protected]
[email protected]
0117 90 32977
0117 90 32963
07807 570660
0117 928 7848
0117 331 1223
Help and Support
Warden: The Warden has overall responsibility for the junior and senior residents in Hall. Working
with the Warden are two Deputy Wardens.
The Student Support Administrators: situated in the Hall Office on the ground floor of the main
building, are available on weekdays to help/advise all residents. They should be your first port of call
for all queries during office hours – please do not hesitate to contact them with any questions you
may have. (Appointments to see the Warden can be made through the Hall Office).
Senior Residents: When the Hall Office is closed please do not hesitate to approach your Senior
Resident for advice or help. Together with the Warden, and Deputy Wardens they make up The
Senior Common Room (SCR). Each Senior Resident is responsible for a group of individual students in
Hall and may be approached confidentially for help and advice. Your Senior Resident will want to get
to know you as an individual so please do try to get to know them. In addition to their pastoral role,
each Senior Resident has a portfolio responsibility, involving a particular aspect of Hall life e.g. sport,
drama, bar, music etc.
Duty Senior Resident: available as follows:
Monday – Friday
7 pm – 11:30 pm
Saturday
12:00 noon – 11:30 pm
Sunday
8 am – 11:30 pm
The weekly Duty Senior Resident list is posted on notice boards. Please not that you should not
disturb a Senior Resident after 23:30, except in an emergency.
5
Medical Attention:
If you think you need medical attention you should telephone the Student Health Service:
bristol.ac.uk/students-health/contact/. In an emergency dial 999.
If you are unwell and unable to attend classes or lectures, it is important that you let your
department or school know. Your department or school will confirm how you should go about this.
Please also let your hall Senior Resident or the Student Support Administrator know if you are
unwell. They can then ensure that regular checks are made on you, if you need to stay in bed.
Absence
Please ensure you have read the Handbook rules and regulations relating to absence.
It is very important that we know when you are away, in case there is a fire or other emergency.
To report your absence please complete the relevant form for Hiatt Baker Hall, available at:
bristol.ac.uk/accommodation/report/
Accidents and Emergencies
Please ensure you have read the Handbook rules and regulations relating to accidents and
emergencies.
All accidents, emergencies, dangerous incidents or serious illnesses must be reported to:
The Student Support Administrator, Accommodation Manager or Duty Senior Residents.
An accident or dangerous incident report will be made, and the cause of the accident or incident
investigated.
In the event of an accident or dangerous incident out of staff and Duty Senior Resident hours, please
contact University Security Services.
In the case of an emergency, please telephone:
University Security Services
0117 928 7848
or 0117 331 1223
Fire, Police, Ambulance
999
First Aiders:
 Tracey Brooks – Accommodation Manager 0117 90 32980
 Steve Bourke – Deputy Warden
 John Perry – Porter
First Aid appointed persons:
 Diane Marquick – Senior General Assistant 0117 90 32975
 Some senior residents – details are available in Hall.
First Aid Boxes are located in:
 The Senior Common Room
 The Kitchen
 The Housekeeping Corridor
 The Porter’s Lodge
 The Warden’s House
 The Deputy Warden’s House.
6
Bedrooms, Furniture and Heating
Bedrooms:
Please ensure you have read the Handbook information relating to bedrooms.
You will be asked to complete an inventory to show the condition of your study bedroom and its
furniture before you begin your occupancy. Thereafter you will be held responsible for all damage.
Posters must only be pinned to the boards provided - on no account may posters be attached to
ceilings.
Any loss or damage to walls, furniture or accessories in study bedrooms or common rooms should
be reported without delay to the Accommodation Manager (Insert link to Google ‘Fault Report’
Form. Damage to wall surfaces will be charged to residents.
Furniture:
All Hall provided furniture complies with fire regulations. You may bring small items e.g. cushions or
mats (not settees, beds or armchairs) but these must comply with fire regulations. You must not
bring any highly inflammable or dangerous substance into your room (including foam-filled
furniture) or hang drapes from the walls or ceiling.
If in doubt, please check first with the Accommodation Manager. Any items which pose a risk may be
removed to storage without notice. Candles, incense sticks and plug in adapters are not permitted in
rooms and will be removed immediately.
What is provided in your residence
Bedroom
 Bed, mattress and mattress cover
 Bedside table
 Wardrobe
 Desk, chair and lamp
 Bookshelves
 Pin boards
 Curtains
 Mirror
 Wastepaper bin
 Coat hooks
Pantry






Fridge
Freezer
Storage cupboards
Kettle
Toaster
Microwave
(Utensils, pots and pans, crockery and
cutlery are not provided).
Cleaning
Please ensure you have read the Handbook information relating to cleaning. Hiatt Baker Hall
operates a programme of continuous building improvement. The support team takes great pride in
the high standards of cleanliness maintained throughout the buildings. It is therefore disappointing
when decoration, fabric or the furnishings are damaged. All residents and their guests are asked to
respect and take care of their surroundings, keeping pantries clear of dirty pots and utensils, shower
drains clear of residual matter, etc.
Too often showers and drains become blocked. With a little thought and care this can be avoided –
all users are asked to take responsibility for leaving washing facilities as clean and free from loose
hair and dirt as possible; also to avoid blocking toilet drains please do not attempt to flush away
bulky items or plastic bags – sports people should soak dirty sports kit in the Belfast sinks in the
laundrette and not in baths.
7
It is hoped that all residents will respect our aims and support the Hall staff in maintaining a campus
to be proud of.
Each resident is responsible for cleaning their room. An ironing board can be found in the Student
Cleaning cupboard – in the kitchen. A vacuum (for dry pick up only!), dustpan and brush, broom and
mop and bucket is also provided. Refuse sacks may be collected from the Accommodation Manager,
or a member of her staff.
Please note: Washing up in kitchens is the responsibility of the residents, not staff. For Health &
Safety reasons staff will remove utensils which are left unwashed for several days.
Communications
All urgent messages are communicated via your allocated University email address for all residents
of Hiatt Baker Hall. Please check this daily. You are included on the Hiatt Baker Hall distribution list
by which regular bulletins and information messages are sent. The main reception notice board
advertises events within the University as a whole. Do check regularly to keep well informed.
The Hiatt Baker website provides a wealth of information about Hall and organisation. The Hall
Office window board will display contact information, fee details and insurance data.
If any resident would like to meet with the Warden or seeks advice during the working week, they
should contact the Student Support Administrator in the Hall Office between the hours of 08:00 and
16:00 Monday to Friday.
Telephone
Members of staff will not take telephone messages on behalf of students, except in cases of real
home emergency. Please make sure that the Hall has an up-to-date mobile number for you.
Email
If you do not have a PC or laptop, the Hall computer room has available four machines with a
printer. You can use these between 07:15-22:30 any day of the week. Print credit has to be
purchased. There is Wi-Fi connectivity in all Hiatt Baker Hall buildings. Part of your student
agreement is ensuring that you check your University email regularly. Please make sure you do so,
otherwise you will miss important messages.
Fire
Please ensure you have read the Handbook, rules and regulations, relating to fire safety.
If the alarm goes sounds:
 You must evacuate the building immediately and make your way to the fire assembly point –
on the grassy bank behind the Main Building by the by the Source Café.
 Do not stop to collect belongings
 Do not re-enter the building until given permission by a member of staff or Senior Resident.
 Never assume that it is a false alarm
Hall fire alarms are tested briefly, for test purposes, on a weekly basis. This will happen every
Wednesday, Thursday and Friday between the hours of 12 noon and 2.00 pm. It is not necessary to
evacuate during fire alarm testing but, if the alarm persists you must assume that it is a real fire and
evacuate.
Fire drills are held termly, and you must evacuate and assemble on the grassy bank (on the way to
Wills Hall) behind the Main Building by the Source Café.
2
Flyposting
Flyposting, or displaying promotional material without permission, is prohibited. Students are also
forbidden to promote non-University clubs or engage in other commercial activities on residence
grounds or premises. This does not apply to the sale of tickets by members of a JCR for a JCRapproved event at a club.
Gardens and Grounds
Please read the Handbook information relating to the Garden and Grounds. Ball games are not
permitted in the Hall grounds except on the flat grassy area between F block and Wills Hall. The
Warden reserves the right to temporarily stop residents using this area at times when the condition
of the grass would lead to serious damage to the surface (waterlogging, etc). Please treat the
grounds with respect; do not damage property, or the grounds, and avoid causing a nuisance to
others. Any window breakages must be paid for, at cost. Failure to acknowledge responsibility may
lead the Warden to prohibit ball sports until further notice. Skateboarding is not permitted
anywhere in Hall.
Guests and Visitors
Please ensure that you have read the handbook information regarding guests and visitors.
Under the terms of your tenancy you are allowed occasional overnight guests but you must register
your guest in advance. Complete the form for Hiatt Baker Hall at:
bristol.ac.uk/accommodation/report/.
Residents are responsible for guests at all times and under 18s must be accompanied at all times.
Guests under 18 cannot enter the bar.
It is important to know who is in residence for several reasons:
 It will entitle you to take them to the bar (if they are aged 18 years or above).
 If something happens, involving them, it will clarify their status and the right to be in hall e.g.
to security personnel.
 If there is an emergency, it will help us to look after them.
Pantries
Please ensure you have read the Handbook information relating to Kitchen and pantries.
Student residents are responsible for keeping the communal pantry clean and tidy. (Cleaners are not
responsible for washing-up). One of the major causes of bad feeling amongst residents is people
failing to pull their weight in washing-up duties – please make sure that you clean up after
yourselves.
Any damage or faults to the communal space furniture or equipment, must be reported to the
Accommodation Manager: bristol.ac.uk/accommodation/reporting-problems/repairsreplacements/.
Please stay in the pantry when cooking as food burning is the main cause of our fire alarms going off.
Make sure you understand the Handbook rules and regulations relating to fire and false alarms.
Laundry
A launderette can be found in the undercroft of K block. It may be accessed using your U-Card and is
open between 8 am and 11 pm. You will be issued a laundry card which may be ‘topped up’ on-line.
Instructions may be found on the back of the card or on the wall of the laundry.
Library Block
Quiet study areas and a computer room are situated in the Library Block.
3
Lost Property
A list of lost property is displayed in the window of the Porter’s Lodge. Please make enquiries here or
at the Hall Office. After 12 weeks items remaining unclaimed are sent to a local charity. Stolen
property should be reported to the Student Support Administrator and a claim made through the
block insurance
Lock outs
Access to your accommodation will be through your UCard. Loss of your card presents a potential
security risk for you, and to other residents, so please report a loss immediately.
UCards may be replaced, at the cost of £10, at Card Services at Royal Fort Lodge, in the precinct.
If you are locked out from your room, you can go to the following people who will let you back in:
Day
Monday- Friday
Monday- Friday
Sunday-Friday
Saturday
Saturday
Saturday
Sunday
Time
7 am to 7 pm
7pm to 11:30 pm
11:30 pm to 7 am
11:30 pm to 8 am
8 am to 12 midday
12 midday to 11:30 pm
8 am to 11:30 pm
Who
Porter
Duty SR
Security
How
The Porter’s Lodge
Call Duty SR – 07807570660
Call Security – 01179287848
Porter
Duty SR
Duty SR
The Porter’s Lodge
Call Duty SR – 07807570660
Call Duty SR – 07807570660
Please note: After 18th October Senior Residents will only action lockouts every hour, on the hour,
except in an emergency.
Mail
Your mailing address is:
Your name
Your Block
Hiatt Baker Hall,
Parry’s Lane
Stoke Bishop
Bristol
BS9 1AD
Letters are available for collection from the pigeon holes at the Porters’ Lodge.
Parcels or signed-for letters – alphabetical lists are displayed in the Hall foyer and residents must
show photographic ID to collect. You may not collect items for other residents.
Post Offices are located in Westbury village (a main P.O.) and on Henleaze Road. Both are within
approximately 25 minutes’ walk.
Post Boxes:
Turn right out of Hiatt Baker, cross the road, and there is a post box, in the wall as you approach the
bend.
Turn left out of Hiatt Baker, cross the road, and there is a post box on the corner Rylestone Grove
(on the right).
Mail delivered after resident has left accommodation will be returned to sender, where possible.
Overseas students can make arrangements with the Porters for mail, delivered over the summer, to
be held for collection until the beginning of the next academic year.
4
Neighbours
The University takes its role as a good neighbour seriously. Residents in the Stoke Bishop halls are
part of a wider community and have a responsibility to ensure that our neighbours are able to enjoy
their homes and conduct their lives without aggravation, or disruption from our students;
individually, or collectively.
Noise
Consideration about noise must be shown at all times. Please refer to the Local Rules, in the
Handbook, for the Hall’s quiet hours and its position on noise - you must not make any noise that is
audible to your neighbours after 11pm or before 8am.
Please accept that you are not the best judge of how much noise you are making and if asked, e.g. by
the Duty Senior Resident or University Security personnel, please be considerate and reduce the
level of noise. (Headphones for your amplified sound systems are a very good investment).
If you are disturbed by noise, please contact the Duty Senior Resident, University Security Services,
Senior Resident or the Student Support Administrator. Do not feel that you have to tolerate noise. If
you are affected, others are also likely to be.
Drunken, loud or disruptive behavior by students, in the halls and grounds or in the roads and lanes
surrounding the halls, is viewed seriously and will result in disciplinary action being taken against any
identified student.
Repairs and maintenance
Please ensure you have read the Handbook information regarding repairs. If any maintenance or
repairs are needed to your accommodation, or if you become aware of any pest control issues, you
should complete the repairs form at bristol.ac.uk/accommodation/reporting-problems/repairsreplacements/. Please do not report a repair in any other way as it may not be dealt with.
Arrangements for repair will be put in hand, via the University’s Building Services. There is a 7-day
timeframe for all planned maintenance.
Rubbish and Recycling
Please ensure you have read the Handbook information relating rubbish and recycling. For
information, on disposing of all of your rubbish, please see details in your kitchen area. There are
containers for cardboard, glass, paper and cans, plastic, food waste and general rubbish. (Containers
for spent batteries and charitable donations may be found by the Porter’s Lodge).
Residents are responsible for taking out all rubbish, and recycling materials, from their
accommodation promptly - in accordance with established duty rotas.
Bags are available from the Accommodation Manager – Tracey Brooks, Diane Marquick or Jade
Francis.
Regular inspections are made and, after suitable warning, residents may be charged to cover the
cost of staff having to do the rubbish collection.
Security
As in any large building used by many people, there is some risk from walk-in thieves, particularly in
the first few days of term. Members of the Hall are advised to keep valuables under lock and key,
and to lock rooms when they are away from them, for however short a time. It is also advisable to
have your room locked while sleeping. Please ensure ground floor windows are secured when
vacating your room.
Security are on duty 24 hours a day 7 days a week and available on the following numbers: 0117 928
7848 and 0117 331 1223. They are on patrol at Stoke Bishop through the night.
5
Storage
Hiatt Baker hall does not provide storage for student possessions.
Students with disabilities or special needs
If you have a disability or suffer ill health please contact your accommodation manager within the
first week of term to agree a personal evacuation plan.
Television
There is a large screen in the bar for TV, DVD and video. If you watch television in your room you will
require a separate television license. You will not be covered by your parents’ license or any
communal TV license. You will also need a license if you access television via your computer. Find
out more at tvlicensing.co.uk.
Transfers
Students wishing to transfer between residences should complete a Transfer form, which can be
found on the Accommodation Office website. No transfers will take place during the first two
weeks of term.
Students who wish to transfer to rooms within Hiatt Baker should contact their Student Support
Administrator. Again, no transfers will take place during the first two weeks of term.
Vacations
Your accommodation contract with the hall, for the academic year 2015-2016 is for 42 weeks and
includes the Christmas and Easter vacations. You do not need to vacate your room during vacations
but we appreciate that many residents will be away from hall during all or some of these periods.
We will write to you, towards the end of autumn and spring terms, to ask about your plans for the
vacation. For your safety - please ensure that you complete the form that is sent to you. We will let
you know of any special arrangements during the vacation period.
Please go to the main University of Bristol web pages for information on key dates:
bristol.ac.uk/university/dates/.
Ventilation
Restrainers fixed to windows, limiting the extent of opening, must not be released or removed. In
order to avoid condensation in study-bedrooms, it is essential that you have some ventilation. We
advise that whenever the room is occupied, the window is opened for short periods.
6
Travel and Transport
Buses:
Students in University-allocated accommodation receive a bus pass, included in their
accommodation fee. Buses depart from the Transport Hub (between University Hall and Hiatt
Baker). For details of available bus services: bristol.ac.uk/transportplan/transport/bus/.
Bus passes are for use by the student allocated to their card; exclusively. Lost passes can be replaced
at the Hawthorns Reception, for a fee of £5.
Bicycles:
Bicycles must not be kept in student rooms, stairwells, corridors, or kitchens. Bike racks are available
for use in the undercroft of J and K blocks. Thefts of bicycles are becoming increasingly common and
a strong padlock and chain are advisable. Whenever you leave the cycle shed make sure that the
door closes behind you.
The University offers free bicycle safety checks at the University’s Cycles Surgery. The surgery takes
place on the Precinct during term time. Please see bristol.ac.uk/transportplan/transport/cycling/ for
advice on cycling in Bristol.
Please note that bicycles (as well as mobile phones) are not covered on the Hall’s insurance policy
and so additional cover should be purchased: bristol.ac.uk/secretary/insurance/information-forstudents/.
Cars:
Please ensure you have read the Handbook rules and regulations relating to cars and parking.
Instructions for applying for a permit will be included in your e Induction.
There is very limited parking available at the Residences. The few spaces are allocated based on
need, for example to blue badge holders. You will only be considered for a space if you meet one or
more of the criteria.
Taxis:
If you wish to take a taxi to or from the hall please ask the taxi to stop at the Transport Hub. If you
are being dropped off late at night, please walk back quietly to your room. Please don’t take taxis to
or from The Shaplands as the noise disturbs local neighbours.
Private hire vehicles must be pre-booked through a company, otherwise they are not insured to
carry you. You can agree a fare in advance. You’ll recognise a private hire vehicle by the company’s
name and yellow front and rear private hire licence plates.
Bristol Taxis are blue with a taxi sign on the roof and you can flag those down as they approach,
fares are metered. These taxis, also known as Hackney carriages, will display white front and rear
taxi licence plates; only they can pick up passengers on the street.
7
Life at Hiatt Baker Hall
Bar – The Castor Club
The bar is of vital importance to Hiatt Baker’s reputation as a friendly and sociable hall and is a space
of social gathering and relaxation for all. It has been highly popular among the students of Hiatt
Baker and the other Halls in Stoke Bishop for many years. The Senior Resident in charge of the bar
works closely with the designated staff from Hospitality Services, the Deputy Wardens and the bar
supervisors to ensure the smooth running of the bar.
The Castor Club is a private club by which the Hall is granted a license to sell alcohol. All residents
are members and bound by the rules of the club.
While the Castor Club is for members only, all members of Stoke Bishop Halls, and all students who
are former residents of Hiatt Baker, are Associate Members and may use the facilities.
Communications
It is important that you regularly read the notice boards in Hall (especially “Warden’s Notices”)
situated in the main reception area and inside the entrances to the blocks.
Important Hall information is emailed to all members of Hall using their University email address. It
is important to check emails regularly.
Food Shopping and Local Facilities







Coop and local shops Stoke Lane - BS9 3RW
o 0.8 miles (15-20 minute walk)
Coop, Tesco, banks, cafes, Post Office, pubs and local shops
o Westbury-on-Trym Village
o BS9 3DA
o 1.1 miles (20-25 minute walk)
Waitrose, The Orpheus Cinema, library - Northumbria Drive BS9 4HN
Local shops - North View, BS6 7PT (straight across at The White Tree Roundabout)
o 0.6 - 0.9 miles (10 – 20 minute walk)
Coop (BS9 4JT), cafes, Post Office, banks and every type of local shop that you could
possibly need
o Henleaze Road
o 10mile (20 minute walk)
Clifton Down Shopping Centre with Sainsburys, Boots, WH Smith etc, Holland and Barratt
o BS8 2NN – on bus route to the precinct or ~30 minute walk
The Precinct – Sainsburys and Waitrose supermarkets, many eateries and shops around
o The Triangle and Park Street
o 2 miles (40 minute walk)
Formal Dinners
Formal dinners are held each term – on a first come, first served basis. Please see posters around the
Hall for dates and how to book your place. Wine may be purchased from your waitress or at the
Castor Club Bar. Please note that on these occasions men should wear jackets and ties – dinner
jackets are optional, and women should dress appropriately.
Guest tickets, costing £10, can be purchased at the Hall Office.
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Games and Sports
Games: In the Main Building there is the Games Room with 2 full size snooker tables, a pool table
and dart board for student use. There is also a pool table and table football in the Bar. Please do not
use cues whose tips are eroded as they can tear the baize. New tips are available from the porter, as
are spare balls and chalk.
Sports: The nearest tennis and squash courts are situated close to Wills Hall, with further tennis
courts at Hiatt Baker. There is also an outdoor recreation area with basketball court and fitness
equipment located just above Durdham Hall. Courts may be booked online:
https://sport.bris.ac.uk/sport/onlinebookings In addition, residents will be offered two sessions per
week of Fitness Circuit Training, Walk Jog & Run, Zumba, and Fit & Fab, delivered by members of the
university sports group.
Gym Membership at Hiatt Baker
You may apply for membership to the small gym at Hiatt Baker, on completion of a compulsory gym
induction at the centre of sport. Membership is issued on a fist come first served basis and there will
be a charge of £20 for any lost keys. The gym is available for use from 7.00am until 9.00pm, and is
unsupervised at all times.
Internet Connection
When you register with the University you will automatically be issued with a User name and
Password. This will enable you to obtain Internet access across the University (via eduroam). Please
see wireless.bris.ac.uk/ for connection information.
All bedrooms are guaranteed an internet connection through a data point so please make sure that
your computer can take an ethernet cable. Connecting via an ethernet cable will give you a much
faster connection. Ethernet cables are available, free of charge, from the Hall Office or the Computer
Centre. A connection guide is available in your room, or in your Welcome pack.
ResNet Standard subscription is included in your accommodation fee. However, if you find the
weekly usage allowance is not enough then you can easily upgrade to ResNet Max:
http://my.resnet.bristol.ac.uk/payment/.
For more information about ResNet please visit: http://www.resnet.bristol.ac.uk.
The University has a laptop clinic – please contact: www.bristol.ac.uk/laptopclinic/.
Music
The Hall’s grand piano is located in the dining hall. There is also an upright piano and keyboard which
may be found in the John Allen Room. This will be opened on request.
Please ensure you have read the section of this guide regarding noise.
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Support for Students
Accommodation Office: bristol.ac.uk/accommodation/ 0117 954 6640.
For all accommodation inquiries and help with finding housing in your second year.
Student Services: http://www.bristol.ac.uk/studentservices/.
Comprises:
Multifaith Chaplaincy:
Disability Services:
Careers Service:
Student Counselling Service:
Students Health Service:
Vulnerable Students Support Service:
0117 954 6600
0117 331 0444
0117 928 8221
0117 954 6655
0117 330 2720
0117 331 0419
Student Funding Office: http://www.bristol.ac.uk/fees-funding/ 0117 331 7972.
Help with budgeting, bursaries, scholarships and loans.
International Office: http://www.bristol.ac.uk/international-office/ 0117 331 8591.
Help and support for international students.
Just Ask: bristolsu.org.uk./justask/ 0117 331 8634.
The Students Union service offering information, support and advice on student issues.
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