Ecostrad iQ WiFi Instruction Manual

Ecostrad iQ WiFi
Heating Element
PLEASE READ AND SAVE THESE INSTRUCTIONS
Symbols
Warning
This symbol indicates a hazard with an average risk level which, if not
avoided, could result in serious injury or death.
Warning of electrical voltage
This symbol indicates danger to the life and health of persons due to
electrical voltage.
Hot surface
This symbol located on the device indicates that its surfaces are hot during
and immediately after operation. Hot surfaces should not be touched:
danger of burns.
Observe instructions in manual
This symbol located on the device indicates that instructions in the operating
manual must be observed when installing and using the device.
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Contents
1|
Warnings & Precautions
2|
Technical Information
3|
Installation
3-1
4|
Fitting instructions
Control Dial
4-1
Display
4-2 Standby mode
4-3 Heating modes
4-4 Child lock
5|
Connecting to WiFi
5-1
Downloading the app
5-2 Connecting to the app
6|
Using the App
6-1
Home overview
6-2 Control interface
6-3 Choose mode
6-4 Device settings
7|
Warranty
8|
Disposal
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1 | Warnings & Precautions
Read this manual carefully before using or installing the heating element. Always
store the manual in the immediate vicinity of the element or its site of use.
Read all safety warnings and all instructions.
Failure to follow the warnings and instructions may result in electric
shock, fire, serious injury, or all of the above. Save all warnings and
instructions for future reference.
Warning
Children of less than 3 years should be kept away unless continuously
supervised. Children aged from 3 years and less than 8 years shall only
switch on/off the appliance provided that it has been placed or installed in
its intended normal operating position and they have been given supervision
or instruction concerning use of the appliance in a safe way and understand
the hazards involved. Children aged from 3 years and less than 8 years shall
not plug in, regulate, or clean the appliance, or perform maintenance.
Warning
Do not use the device in enclosed spaces if persons are present who cannot
leave the room independently and are not under constant supervision.
Warning
In order to avoid a hazard due to inadvertent re-setting of the thermal cutout, this appliance must not be supplied through an external switching
device, such as a timer, or connected to a circuit that is regularly switched on
and off by the utility.
Warning
Some parts of this product can become very hot and cause burns.
Do not touch the surface when in operation. Do not install close to
curtains or other combustible materials. Particular attention should
be given where children and vulnerable adults are present.
•
•
Fluid-filled towel rails or radiators for space heating and towel drying are the
only suitable appliances in which to install the element.
The element must NEVER be used unless it has been professionally installed
inside a radiator or towel rail filled with fluid to the correct level. The element
will cease functioning if it is not fully submerged in a suitable fluid during
operation.
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•
•
•
•
•
•
•
•
•
The element is designed for use in horizontal or vertical radiators, or vertical
towel rails. Use in horizontal towel rails is not recommended because the long
horizontal bars can impede heat circulation.
It is imperative that the towel rail or radiator intended for use with the radiator
has the correct volume of fluid. The recommend quantity of fluid with the
radiator or towel rail is 90% of the unit’s total volume. If you are installing the
element in a radiator or towel rail that has been pre-filled for use with this
element, do not allow fluid to escape when the element is fitted. In the case of
loss of heating fluid, contact your supplier.
The element must be installed by a licensed electrician in accordance with
current IEE wiring regulations.
The element must be connected to a 220-240 Volt AC mains power supply via
a fused spur cable outlet, and must be earthed.
The element is a Class I unit and therefore must always be earthed.
Ensure the element’s power cord does not touch the hot parts of the device or
the radiator.
Do not use the device if you detect damage to the mains plug or power cable.
If the supply cord is damaged, it must be replaced by the manufacturer, its
service agent or similarly qualified persons to avoid a hazard. All repairs and
servicing must be carried out by a qualified person.
The towel rail or radiator in which the element is installed must be permanently
fixed to the wall. Do not fit the radiator below or in front of an electric socket.
The element can be installed in bathrooms in Zone 1, as defined by applicable
law, subject to any additional regulations concerning electrical installations in
wet areas.
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•
•
•
•
•
•
•
•
The element must be placed where the switches and controllers cannot be
touched by a person in a bathtub or shower.
The element must be disconnected from the mains during cleaning and
maintenance.
Never attempt to disconnect the control head from the heating element. The
product is an integrated unit that has been factory sealed.
Do not open the element — any interference with internal components will
invalidate the warranty.
Towel rails or radiators fitted with the element can be very hot and can cause
burns. Pay special attention when used in the presence of children or people
with disabilities.
If the radiator or towel rail is used to dry clothing or towels, ensure the fabrics
have only been washed in water, to prevent the device coming into contact
with harsh chemicals.
Do not allow children to play with the element. This appliance is not a toy.
The unit is not to be used by persons (including children) with reduced physical,
sensory or mental capabilities. Such persons may only use the device if they
are supervised by a responsible person.
2 | Technical Information
Voltage
220-240V AC / 50Hz
Wattage
100-1200W
Temperature setting
Room Temperature 7–30 °C
Internal Temperature 30–70 °C
IP rating
IPX4
Appliance class
Class I
Power cable length
1.5m
Thread size
G½"
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3 | Installation
These are general-purpose instructions for fitting your element into a suitable
radiator or towel rail. Always check with the radiator manufacturer to ensure the
product is suitable for use with the element, and follow any additional installation
guidance provided with the unit. Installation must be completed by a qualified
electrician. Do not attempt installation DIY.
WARNING – Do not attempt to operate the element before it has been
installed in a fluid-filled radiator or towel rail. Switching on the element in
an empty radiator or in open air will cause the element to cease functioning.
3 – 1 | Fitting Instructions
1. Read all safety instructions and warnings stated in the preceding
section of this manual. Failing to follow these instructions can cause
damage to life or property.
2. Identify the inlet where the element will be fitted in the radiator or towel rail.
For vertical models, the element is fitted vertically, entering at the bottom of
the right-hand vertical strut. For horizontal models, the element is fitted
horizontally, entering sideways through the lowest horizontal strut. Never fit
the element at the top of a radiator or towel rail.
3. Tilt the radiator until the fitting location is at the highest point. This prevents
any fluid escaping if your radiator is pre-filled.
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4. Remove the cap from the inlet and push the heating element into the
radiator.
5. Tighten the element at the main nut, using a
size 22 spanner. Ensure the rubber O-ring,
above the main nut, makes a firm seal between
the radiator and the element. This prevents
leakage after installation.
NOTE - Never attempt to tighten the element
by twisting the control head or product housing.
Always use the correct tools as directed in the instructions.
6. If the radiator has been pre-filled by the manufacturer, skip to the next step.
If the radiator is yet to be filled, tilt the radiator so the next free filling cap is
at the highest point. Remove the cap and fill the radiator to 90% of its volume
with a suitable heating medium. This should be a glycol-based formulation
approved by the radiator manufacturer. Replace cap when done.
Air cushion:
10% of unit
volume at
room
temperature
NOTE – It is critical that the correct volume of heating medium is used.
Underfilling the radiator will impede circulation and prevent the unit from
heating up. Overfilling the radiator can cause a dangerous build up of
pressure as the fluid heats up. A suitable air cushion must be maintained.
Calculating the volume of heating medium is a job for a professional
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electrician or heating engineer and should not be attempted DIY. If unsure,
use the element only with a pre-filled radiator.
7. Rotate the radiator to its correct orientation and hang on the wall, according
to the instructions provided with the unit.
8. Connect the element electrics in accordance with the guidance
below. This step must be completed by a qualified electrician.
a. Brown wire – live connect to the circuit.
b. Blue wire — connect to neutral.
c. Yellow & green wire — connect to earth.
4 | Control Dial
4 – 1 | Display
The touchscreen control dial features a backlit LCD display. The backlight engages
when any key is pressed, and times out after a minute not in use.
Guide to symbols
Steady
Flashing
Comfort
Eco
Program
Mode
Room Temperature
Mode
Radiator
Temperature Mode
(Not heating)
(Not heating)
Device is heating
Device is heating
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Connected
to WiFi
Keypad
locked
No
connection
9
4 – 2 | Standby Mode
In standby mode the time is displayed and the element does not heat. You can use
the
button to switch between standby and the heating modes. When the
element is first switched on, the time will appear as 00:00. The display will update
to the correct time when the element is connected to the app.
4 – 3 | Heating Modes
Tap the
button to switch the element on. Tap
to switch between modes. The
icon on the display will change accordingly, browsing through: Comfort , Eco ,
Program , and Radiator
mode.
4 – 3 – 1 | Comfort Mode
When the
and
icon display on the screen, you are in
comfort mode. In this mode, the element controls the room
temperature and heats to a constant set temperature. The
external thermostat measures the ambient temperature and
instructs the element to heat or stop heating according to the
temperature set. When heating, the
symbol flashes; when not
heating, the
symbol is fixed.
The temperature displayed is the set temperature. Set temperature range is 7-30
°C and can be adjusted using the
and
buttons. You can check the current
room temperature when you are connected to the app.
The temperature set in comfort mode also applies to comfort intervals when they
occur in program mode.
4 – 3 – 2 | Eco Mode
When the
and
icon display on the screen, you are in eco
mode. Just like comfort, in this mode the element heats to a
constant set room temperature. However, eco mode is designed
to be set to a lower temperature, providing a low-heat, energysaving alternative for when you are sleeping or out.
Set temperature range is 7-30 °C and can be adjusted using the
buttons.
and
The temperature set in eco mode also applies to eco intervals
when they occur in program mode.
4 – 3 – 3 | Program Mode
When the
icon and current time display on the screen, you are
in program mode. In this mode, the element follows a user-
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customisable program. You can modify the program when you connect to the
element with the app. See section 6-3-2 for full instructions. It is not possible to set
the program via the control dial.
The program consists of 24 hourly slots for each day of the week which can be set
to either comfort or eco
mode. When a comfort or eco interval is running in
program mode, the display will show
or
accordingly, and the element will
heat the room to the temperature set on the corresponding mode. If you put the
element in program mode when you have not yet connected to the app, the
element will follow the default program: eco mode for every interval.
4 – 3 – 4 | Radiator Mode
When the
icon displays on the screen, you are in radiator
mode. In this mode, the element controls the radiator’s internal
temperature and heats to a constant set temperature. The
internal thermostat measures the temperature of the heating fluid
and instructs the element to heat or stop heating according to the
temperature set. When heating, the
symbol flashes; when not
heating, the
symbol is fixed.
The temperature displayed is the set temperature. Set temperature range is 30-70
°C and can be adjusted in steps of 5 °C using the
and
buttons.
Timer Function
Radiator mode also incorporates a timer function. When the timer is set, the
element will heat to the set internal temperature for the time period selected. When
the period ends, the element will switch to standby mode and cease heating.
When the timer is running, the element displays the remaining time, rounded up to
the nearest hour, instead of the set temperature. Set timer range
is 0 – 8 hours, in steps of one hour, and can be adjusted as
below:
•
Hold down the
•
Use the
and
button until the display shows “2H”.
buttons to set timer period.
If you need to cancel the timer, you can either press
until the display says “0H”,
or use the
button to cycle through the modes until the
icon displays again.
The element will resume heating to a constant temperature indefinitely.
4 – 4 | Child Lock
Press and hold the
and
keys for 5 seconds to lock the display. The
icon will
appear and all keys will be locked. To unlock, repeat this process, and the
icon
will disappear.
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5 | Connecting to WiFi
5 – 1 | Downloading the App
The element is designed to work with the Smart Life app.
Scan the code below to go to the app. Press install and follow the app’s
instructions to create an account.
NOTE – The Smart Life app is a constantly evolving third party system.
This guide was correct at time of printing but may differ slightly from
future versions. The app is designed to work on Android or iOS but
older software versions may affect app presentation and performance.
5 – 2 | Connecting to the App
1. On the home page of the app, press + or “Add Device”.
2. Select auto scan from the top navigation.
3. Put the element into standby mode by pressing the
key.
4. Hold down the
button to activate pairing mode. The display will begin a
countdown from 99, giving you 99 seconds to complete the connection.
5. The app will demonstrate that it has found the element. Press “Next”.
6. The app will ask you to choose your WiFi network and enter the password.
Press “Next”.
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7. The element will begin connecting. When it is successfully
added, the word “PASS” will show on the display and the
element will appear as below on the app. Press
to
change its name or “Done” to return to the home screen.
Troubleshooting
If the element does not connect on the first attempt:
•
Make sure both the element and your smart
device are in range of your router.
•
Make sure you complete the connection
process in 99 seconds. If the display reaches
the end of the countdown, it will show “FAIL”
on the display, and you must begin the process again.
•
Ensure your router has a strong internet connection.
•
Ensure WiFi and Bluetooth are enabled on your smart
device.
•
Make sure the app has registered successfully.
•
Make sure your smart device is connected to the same WiFi network as that
to which you are attempting to connect the element.
•
Ensure you are connected to a 2.4G WiFi band. See instructions within the
app if you are currently connected to a 5G band.
•
Check any local restrictions on your WiFi. WiFi networks in public places such
as hotels and airports may require extra identification steps.
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6 | Using the App
NOTE – The Smart Life app is a constantly evolving third party system. The guide
below was correct at time of printing but may differ slightly from future versions.
6 – 1 | Home Overview
You can use the Smart Life app to control multiple
devices. All devices are displayed on the home screen
with their status.
Possible statuses:
•
Online – Heater will respond to app commands.
•
Offline – Device is turned off at wall or power
switch. It cannot be controlled by the app.
6 – 2 | Control Interface
Tap the heater listing to go to the control interface.
Here you can turn the element off and on, adjust set
temperatures, choose mode and access weekly
programmer and device settings.
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6 – 3 | Choose Mode
Tap the mode icon
on the control interface to
choose mode. The four options correspond to the
five modes on the control panel.
6 – 3 – 1 | Comfort & Eco Mode
In comfort and eco mode, simply use the sliding
dial or the – and + keys to adjust the set
temperature.
6 – 3 – 2 | Program Mode
Tap the program data
to configure a program.
icon on the control interface
The program consists of 24 hourly intervals for each
day, which you can set to Comfort or Eco temperature.
Tap the interval to choose Comfort (yellow bar) or Eco
(green bar). You can drag the start and end times of
each mode block to make setting your program quick
and easy.
NOTE – your set program will only run in program
mode.
6 – 3 – 3 | Radiator Mode
In radiator mode you can
adjust the set internal
temperature and set an
optional timer.
As the timer counts down,
the slider will shift through
the time remaining, rounded
up to the nearest hour. Once
the time elapses, the
interface will switch
automatically to standby
mode.
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6 – 4 | Device Settings
Tap the
icon to view and adjust the
element’s settings. This menu allows you to
configure several settings not available through
the control dial.
Tap the
icon for settings that relate to the
element’s listing on the app, including its name,
any automations it is included in, and the
quality of its network connection.
6 – 4 – 1 | Child Lock
Use the toggle switch to lock or unlock the element display.
6 – 4 – 2 | Temperature Compensation
You can adjust the temperature compensation in steps of 1 °C, from -5 °C to 5 °C.
The default temperature compensation is 0 °C.
This setting allows users to adjust for any discrepancy between the average room
temperature and the temperature sensed by the element thermostat. For instance,
if the temperature in the room is 18 °C, but the thermostat senses 16 °C, a
compensation factor of +2 °C will offset the difference.
The accuracy of the element’s temperature reading can be affected if the unit is
mounted such that the sensor is positioned in a hot or cold spot – e.g., near hot
water pipes or in a draughty doorway. The sensor is the short probe on the reverse
of the control dial.
6 – 4 – 3 | Open Window Detection
There are three options for the open window detection function: OFF, 60 minutes
and 90 minutes. Open window detection is enabled by default.
Open window detection is an energy-saving feature designed to cut power to the
unit if a window is opened. If the thermostat detects a sudden drop in temperature
(2 °C or more within 5 minutes), the element will switch to an anti-freeze state
where it only heats if the temperature drops below 7 °C. This helps prevent loss of
energy as heat escapes through the window.
The element remains in this state until the time set (60 or 90
minutes) has elapsed, whereupon it will resume heating
according to its previous settings. If the temperature drops
again, the cycle begins again.
The control dial will display “OPEN” when the open window
function is triggered.
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7 | Warranty
The Ecostrad iQ WiFi element carries a 2-year guarantee. Within the stated period,
starting from the date the customer receives their unit, Ecostrad guarantee to repair
or replace the unit where a fault is due to defects in materials or manufacturing.
The warranty does not cover any defect arising from damage, negligence, usage
outside the product’s intended purpose or fair wear and tear. The warranty is only
valid when the unit has been used at the specified supply voltage, and in
accordance with all conditions specified in this manual. The warranty will be void if
the element has been tampered with or opened in any way; if it has been used in
open air, or in an unsuitable vessel; or if the ratings label has been removed.
The warranty does not cover failures and faults due to force majeure, accidental
damage, mishandling, external impact, chemical agents or atmospheric
phenomena, incorrect use of the device, the purchaser’s faulty electrical
installations, transporting the device or problems caused by the device being
handled by persons not authorised by Ecostrad. The element is not a DIY product;
an invoice may be required to confirm installation was carried out by a qualified
professional. Ecostrad cannot accept responsibility for damage, loss or injury
caused by incorrect installation, maintenance, cleaning or covering the device.
The warranty is a contract with the original purchaser and does not transfer if the
unit is re-sold, gifted or inherited. Proof of purchase, including order number and
order confirmation or invoice, will be required if a claim is made.
The warranty covers only the model shown on the purchase invoice. The warranty
covers the repair or replacement of the defective product only and Ecostrad shall
have no liability for installation costs or consequential losses however incurred.
Claims must be made with the establishment where the device was purchased. This
warranty does not affect the customer’s consumer rights.
8 | Disposal
In accordance with WEEE Directive 2012/19/EU, the icon with the
crossed-out waste bin on electrical or electronic equipment
stipulates that this equipment must not be disposed of with
household waste at the end of its life. You will find collection points
for free return of waste electrical and electronic equipment in your
vicinity. The addresses can be obtained from your local authority.
The separate collection of waste electrical and electronic equipment enables the
re-use, recycling and other forms of recovery of waste equipment, and prevents
any negative effects for the environment or human health caused by the disposal of
hazardous substances potentially contained in the equipment.
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