RMIT University Campus Location Building 5, 7 & 9

RMIT University Campus Location Building 5, 7 & 9
EPM Version: 1.1
Valid to: 01/11/2020
RMIT University
Campus Location
Building 5, 7 & 9
124 Latrobe Street
Melbourne CBD VIC 3000
Created for the Emergency Planning Committee
Developed by EvacServices Australia
P: 1300 922 437
F: 1300 933 691
www.evacgroup.com.au
No part of this publication may be reproduced in any form or by any
means, electronic or otherwise, recorded via information storage,
mailing or retrieval system, without the express permission in written
form of EvacServices Pty Ltd. COPYRIGHT © EvacServices Pty Ltd.
EMERGENCY PROCEDURES MANUAL
IN AN EMERGENCY
DIAL ‘0-000’
(Some digital mobiles require ‘112’ to be dialled)




Ask for the Emergency Service required (e.g. Police, Fire, Ambulance, SES)
The type of incident (medical, explosion, assault, etc.)
The exact location of the incident
Your name and your contact number
Lifeline 13 11 14
Date of issue: 01/11/2015
beyondblue 1300 224 636
SANE 1800 187 236
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EMERGENCY PROCEDURES MANUAL
Foreword
This document and the Procedures undertaken to prepare this document are performed in
accordance with the relevant Australian Standards, including:



AS 3745-2010: Planning for emergencies in facilities;
AS 1851-2012: Maintenance of fire safety systems and equipment
AS 2444-2001: Portable fire extinguishers and fire blankets - Selection and location







The Essential Services, Fire Engineering Report and Operations Manuals
The Workplace Health and Safety Act 2011;
The Workplace Health and Safety Regulations 2011;
The Workplace Health and Safety Code of Practice 2011;
The Occupational Health and Safety Act 2004 (Victoria)
The Occupational Health and Safety Regulation 2007 (Victoria)
Any other National Standards, Codes of Practice and Australian Standards relevant to
the operations; and
OHS policies and Procedures relating to the identification, assessment and control of
workplace risks and emergency preparedness.
This Manual is also prepared taking the following into consideration:

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EMERGENCY PROCEDURES MANUAL
Foreword ................................................................................................................................................. 3
Amendments ........................................................................................................................................... 7
Facility Profile .......................................................................................................................................... 8
Emergency Contacts .......................................................................................................................... 10
Definitions ............................................................................................................................................. 11
Preparing for Emergencies .................................................................................................................... 15
Emergency Planning Committee ....................................................................................................... 16
Emergency Control Organisation ...................................................................................................... 17
Selection Criteria ............................................................................................................................... 19
First Aid Officer Procedures .............................................................................................................. 20
Emergency Colour Codes .................................................................................................................. 22
Communication Systems ................................................................................................................... 23
Material Safety Data Sheets .............................................................................................................. 26
Equipment Issued to ECO Members ................................................................................................. 27
Training .............................................................................................................................................. 28
Occupants/Visitors with a Disability [Mobility Impaired] & PEEP ..................................................... 31
Instruction Guidelines ....................................................................................................................... 32
Evacuation Assembly Areas ............................................................................................................... 34
Procedures for Specific Incidents .......................................................................................................... 37
Code Red - Fire ...................................................................................................................................... 38
Fire Procedures for Occupants .......................................................................................................... 39
Normal Business Hours Occupant Procedures .................................................................................. 39
Outside Normal Business Hours Occupant Procedures .................................................................... 40
Fire or Smoke..................................................................................................................................... 41
Fire Alarm Activation ......................................................................................................................... 43
Chief Warden Procedures ................................................................................................................. 44
Fire Indicator Panel Failure ............................................................................................................... 47
Public Address Announcements........................................................................................................ 49
Code Orange - Evacuation ..................................................................................................................... 51
Evacuation ......................................................................................................................................... 52
Chief Warden Procedures ................................................................................................................. 56
Public Address Announcements........................................................................................................ 59
EWIS Operation ................................................................................................................................. 62
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EMERGENCY PROCEDURES MANUAL
Floor Warden/Wardens Procedures ................................................................................................. 64
Code Purple – Bomb/Bomb Threat ....................................................................................................... 66
Bomb ................................................................................................................................................. 67
Bomb Threat/Suspect Package ......................................................................................................... 69
Bomb Threat Search Procedures ....................................................................................................... 73
Contaminated Mail ............................................................................................................................ 76
Public Address Announcements........................................................................................................ 78
Code Blue - Medical............................................................................................................................... 80
Medical Emergency ........................................................................................................................... 81
Public Address Announcements........................................................................................................ 83
Code Yellow – Internal Emergency........................................................................................................ 85
Air Supply Contamination ................................................................................................................. 86
Flooding (Internal) ............................................................................................................................. 88
Hazardous Materials Incident (Internal) ........................................................................................... 90
Lift Failure .......................................................................................................................................... 92
Security System Failure ..................................................................................................................... 94
Public Address Announcements........................................................................................................ 95
Code Black – Personal Threat ................................................................................................................ 97
Emergency Lockdown – Armed Offender(s) or Firearms Attack....................................................... 98
Illegal Occupancy ............................................................................................................................. 103
Personal Threat ............................................................................................................................... 104
Public Address Announcements...................................................................................................... 106
Code Brown – External Emergency ..................................................................................................... 108
Chemical Vapour or Gas Leak .......................................................................................................... 109
Civil Disorder ................................................................................................................................... 111
Earthquake ...................................................................................................................................... 112
Flooding (External) .......................................................................................................................... 114
Hazardous Materials Incident (External) ......................................................................................... 117
Severe Weather and Storm Damage ............................................................................................... 119
Structural Failure ............................................................................................................................. 121
Public Address Announcements...................................................................................................... 123
Reference ............................................................................................................................................ 125
Fire Indicator Panel ......................................................................................................................... 126
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EMERGENCY PROCEDURES MANUAL
Photo Optical Smoke Detectors ...................................................................................................... 127
Thermal Detectors ........................................................................................................................... 128
Concealed Detector ......................................................................................................................... 129
Sprinklers ......................................................................................................................................... 130
First Attack Fire Fighting .................................................................................................................. 131
Fire Extinguishers ............................................................................................................................ 133
Fire Blankets .................................................................................................................................... 136
Fire Hose Reels ................................................................................................................................ 137
Fire Hydrants ................................................................................................................................... 139
Emergency Warning and Intercommunication System - EWIS ....................................................... 140
Manual Call Points (MCP) ................................................................................................................ 146
Appendix 1 Forms................................................................................................................................ 149
Telephone Threat Checklist ............................................................................................................. 150
Offender Description Checklist ....................................................................................................... 152
Public Address Announcements...................................................................................................... 153
Personal Emergency Evacuation Plan - PEEP .................................................................................. 155
Appendix 2 Diagrams........................................................................................................................... 161
Appendix 3 Building Fire Safety Installation........................................................................................ 162
Fire Safety Installation Checklist ..................................................................................................... 163
Appendix 4 Warden Lists ..................................................................................................................... 164
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EMERGENCY PROCEDURES MANUAL
Amendments
Date
Version
Author
Summary of changes:
Fire and Evacuation Instruction Record
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EMERGENCY PROCEDURES MANUAL
Facility Profile
This profile is provided as a summary and is not sufficiently detailed or comprehensive for
reference purposes.
Form Details:
Person completing form:
Date (Please enter date):
Building Details
D Gilmore
01/11/2015
Building Name/Number:
Building 5, 7 & 9
Building Owner:
RMIT University
Building Address:
Owner Contact Details:
Building Classification:
Building Construction:
Total Levels including car park
and plant:
Date of issue: 01/11/2015
124 Latrobe Street Melbourne CBD VIC 3000
RMIT University
GPO Box 2476
Melbourne VIC 3001
5, 9B
Bricks
4
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EMERGENCY PROCEDURES MANUAL
Service / Deliverable
EPC Meeting(s)
Number
Required
General and 1st response training
All Staff
Warden Training 1 Session(s)
All Wardens
Warden training 2 Session(s)
All Wardens
Evacuation Practice(s)
occupants
All building
Procedures / Guidelines Manual
This plan is maintained by:
Name:
Address:
Telephone:
Email:
Training Provider
As per AS3745
1 x Yearly
As per AS3745
1
As per AS3745
1x6
Monthly
1 x Yearly
As per AS3745
As per AS3745
03 9925 52478
[email protected]
Telephone:
1300 922 437
Date of issue: 01/11/2015
1 x Yearly
124 LaTrobe Street, Melbourne VIC 3000
Evac Services
Email:
As per AS3745
Senior Coordinator – Evacuations, RMIT Property Services
Name:
Address:
1 x Yearly
Notes
463 Nudgee Road Hendra QLD 4011
[email protected]
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EMERGENCY PROCEDURES MANUAL
Emergency Contacts
Emergency Services
Telephone:
RMIT Security
0-000 (triple zero)
(Some digital mobile phones require ‘112’ to be dialled)
Services Provided/details
Security
Work Number:
03 9925 3333 (external), Ext. 53333 or Ext. 53895
Mobile Number:
0408 146 063 (Shift Supervisor)
After Hours Number:
03 9925 3333 (external) or Ext. 53333
Website:
www.rmit.edu.au/security
Email address:
[email protected]
RMIT Property Services
All faults should be reported via the Property Services Service Desk:
Heating, air conditioning, plumbing, electrical appliances, power sources, *lifts/escalators,
security (unlocking doors), fire services, emergency cleaning (flooding, spills)
*If you get caught in a lift that stops working, please contact the emergency number listed
in the lift or contact RMIT Security’s emergency number on 9925 3333.
Work Number:
03 9925 2111 or Ext. 52111
Hours of Operation:
8.00am to 5.30pm, Monday to Friday
Email address:
[email protected]
After Hours Number:
Date of issue: 01/11/2015
03 9925 3895 or Ext. 53895 (RMIT Security)
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EMERGENCY PROCEDURES MANUAL
Definitions
Affected Area
An area affected is a location directly affected by the emergency that threatens life and/or
property where action must be taken to control and remove the threat.
Alert
Communication that informs occupants than an emergency may or has occurred and that
they must prepare to respond.
Armed Person
A Person who is in possession of an offensive weapon or instrument.
Assembly Area(s)
The designated place or places where people assemble during the course of an evacuation.
Australian Standards
National benchmarks for products and services produced to enhance quality of life and
industry efficiency.
Bomb
An explosive device of any size or shape, obvious or be camouflaged, that may vary in
sophistication, may explode or may not necessarily explode (i.e., incendiary, chemical,
radiological, sharps, animals/reptiles).
Bomb Threat
A threat, written or verbal, delivered by electronic, or other medium, threatening to place or
use an explosive, chemical, biological, or radiological device at a time or date or place or
against any specific person or organization.
Combat Authority
The Emergency Service that is responsible for responding to an emergency:
 Fire, Gas Leak, Hazardous Materials – Fire Brigade
 Civil Disturbance, Criminal Activity – Police
 Medical - Ambulance
Confrontation
A situation involving high risk of injury to personnel by a person(s) who may or may not be
armed.
Emergency
Any event that arises internally, or from external sources, which may adversely affect
persons, or the community generally, and which requires an immediate response.
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Emergency Control Organisation (ECO)
A competent person or persons who implement the emergency procedures.
Emergency Management Plan
The written documentation of the emergency event arrangements for a facility, generally
made during the planning process. It consists of the preparedness, response and recovery
activities and includes the agreed emergency management roles, responsibilities, strategies,
systems and arrangements.
Emergency Planning Committee (EPC)
Persons responsible for the documentation and maintenance of an emergency management
plan.
Emergency Procedures
A documented scheme of assigned responsibilities, actions and procedures within a
designated section of the Emergency Management Plan, to respond to and manage
emergencies.
EvacServices
Emergency Planning and Training Provider
Evacuation
The orderly movement of people from a place of danger to a safe location.
EWIS
Emergency Warning and Intercommunication System
External Emergency
Any event that arises externally from the site that may necessitate the allocation of
resources to another site or the reception of victims.
Facility
A structure or workplace that is, or may be occupied by people (occupants).
FIP
Fire Indicator Panel. The equipment which monitors the Fire Detection System, generally
located in the main entrance of the building.
Hazard
A source of potential harm or a situation with a potential to cause loss.
Hot Work
Any activity that uses or produces significant friction, heat, sparks, fire or smoke or increases
the risk of fire that is not specifically accommodated by the facility’s built features (e.g.
cooking in a kitchen is accommodated, cooking in a temporary kitchen is not).
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EMERGENCY PROCEDURES MANUAL
Incident Controller
The Officer in Charge from the Emergency Services who is responsible for controlling and
removing the threat.
Internal Emergency
Any event that arises internally to the site, which may be caused by an external or internal
source, and which requires immediate response by the occupants.
Material Safety Data Sheet (MSDS)
A document that describes the properties and uses of a substance, that is, identity, chemical
and physical properties, health hazard information, precautions for use, and safe handling
information.
Master Emergency Communications Point (MECP)
The location within the building from where a warning system can be activated and from
where instructions can be relayed to the Warden Intercom Points.
Occupant
People at a facility, whether inside or outside it, whether permanent or temporary.
Occupant with a disability
A person who is unable to effectively, or who requires assistance to respond to an
emergency in, or participate in an evacuation from a facility.
Offender
Armed or unarmed person/s creating disruption through personal threat or illegal
occupancy.
Public Address (PA)
A system used for relaying information verbally over a large area.
Refuge
An area in which occupants with a disability may wait during an emergency or for
evacuation.
Refusal
An occupant who, for whatever reason, refuses a reasonable request to evacuate.
Risk
The chance of something happening that will have an impact upon objectives. It is
measured in terms of consequences and likelihood.
Unconscious Persons
An occupant unable to evacuate because of a lack of consciousness.
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EMERGENCY PROCEDURES MANUAL
Visual Warning Systems
Yellow Alert strobe and Red Evacuate strobe or flashing EVACUATE sign used in conjunction
with the audible alarm for hearing impaired or in plant rooms.
May also include Blue Security strobe used when duress alarm is activated.
Warden Intercom Point (WIP)
The location on a floor or evacuation zone, where equipment is provided through which
instructions can be received from the controlling emergency control panel via the
Emergency Intercommunication System.
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EMERGENCY PROCEDURES MANUAL
PREPARING
FOR
EMERGENCIES
Preparing for Emergencies
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Emergency Planning Committee
The Chief Warden will arrange meetings of the Emergency Planning Committee (EPC) at least
annually and oversee the implementation of the Emergency Response Procedures.
The EPC shall be formed from representatives of occupant groups and include the Chief
Warden, Deputy Chief Wardens and others with specialist knowledge.
The objectives of the EPC are to:
 Develop an Emergency Plan and Procedures.
 Establish and empower an Emergency Control Organisation.
 Review and improve the Emergency Plan and Procedures.
The EPC shall:
 Establish and implement Emergency Plans and Procedures.
 Determine the number of ECO personnel appropriate to the nature and risk of the
facility.
 Ensure that personnel are appointed to all positions on the ECO.
 Arrange for the training of ECO personnel.
 Arrange for the conduct of Evacuation Exercises.
 Ensure that ECO personnel are promptly replaced when they vacate their position.
 Review the effectiveness of evacuation exercises and arrange for procedure
improvements.
 Determine who will implement Emergency Procedures.
 Ensure that, during emergencies, instructions given by ECO personnel overrule
normal management structure.
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Emergency Control Organisation
The objectives of the ECO are to:
 Ensure the protection of life over business continuity.
 Implement Emergency Procedures contained in this Plan.
 Support the restoration of normality.
 To support transition and decision making, occupants roles in the ECO should,
whenever possible, reflect their position in the normal organization.
ECO members
The ECO shall include:
 Chief Warden
 Deputy Chief Warden
 Building Warden
 Floor Wardens
 Wardens
 First Aid Officers
Deputies shall be appointed for all of the above positions to ensure continuity after hours
and during temporary absences. ECO members may also act up to fill temporary vacancies.
Members of the ECO may co-opt the assistance of other occupants.
Activation
The ECO may be activated when an emergency is declared, when any of the events
identified by the emergency procedures occur or when the Chief Warden or their Deputy
deems it necessary. The ECO may be deactivated when normality is restored.
Legalities and Indemnification
All RMIT personnel (employees and volunteers of RMIT) who are members of the ECO shall
be indemnified by RMIT against civil liability in accordance with the RMIT Council’s Standing
Indemnity where the personnel act in good faith and in the course of their emergency
management duties.
Non RMIT personnel should review the indemnity and insurance arrangements with their
employer/organisation.
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Organisation
The EPC shall organise the ECO according to the following example:
Identification
ECO members shall be identified with high visibility vests and helmets in the following
colours:
White
Chief Warden &
Building Warden
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Yellow
Floor Warden
Red
Warden
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EMERGENCY PROCEDURES MANUAL
Selection Criteria
Chief Warden
The person appointed as Chief Warden shall:
 Be capable of performing their duties.
 Be capable of leading and taking command.
 Display good decision-making skills.
 Demonstrate the capability to remain calm under pressure.
 Be available to undertake their appointed duties.
 Be capable of effectively communicating with occupants and visitors.
 Be familiar with the facility.
 Be able to undergo relevant training.
Building Warden
The person appointed as Chief Warden shall:
 Be capable of performing their duties.
 Be capable of leading and taking command.
 Display good decision-making skills.
 Demonstrate the capability to remain calm under pressure.
 Be available to undertake their appointed duties.
 Be capable of effectively communicating with occupants and visitors.
 Be familiar with the facility.
 Be able to undergo relevant training.
Floor Wardens
Floor Wardens should be appointed consistent with the level of their day-to-day
responsibilities. The Floor Warden responsibilities should be attached to a specific position
when possible, so that the person appointed to the position, in either a permanent or
temporary capacity, carries out the necessary Warden functions.
Persons appointed as Floor Wardens should:
 Be capable of performing their duties.
 Have leadership qualities and the ability to command authority.
 Display good decision-making skills.
 Demonstrate the capability to remain calm under pressure.
 Be available on-site to undertake their appointed duties
 Be capable of effectively communicating with occupants and visitors.
 Be capable of deputizing for other positions on the ECO.
 Be able to undergo relevant training.
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EMERGENCY PROCEDURES MANUAL
Wardens
Persons appointed as Wardens should:
 Be capable of performing their duties.
 Have leadership qualities and command authority.
 Be available to undertake their appointed duties.
 Be capable of communicating with occupants.
 Be capable of deputizing for other positions.
 Be able to undergo relevant training.
First Aid Officers
The roles of the First Aid Officers and Wardens shall be separate and distinct. Wardens with
first aid qualifications shall not be required to carry out First aid duties while acting in the
role of a Warden.
Persons appointed as First Aid Officers should:
 Be capable of performing their duties.
 Be available to undertake their appointed duties.
 Be capable of communicating with occupants.
 Be able to undergo relevant training.
 Be capable of remaining calm under pressure.
First Aid Officer Procedures
These Procedures should be used as a guide and may not be suitable for all circumstances.
Before taking any action, assess the risk and consider the consequences.
Prior to an Emergency
Regularly inspect first aid kits and replenish as required.
Hearing an Alarm or Becoming Aware of an Emergency
On hearing an alarm or becoming aware of an emergency:
 Don helmet/cap and vest.
 Collect First Aid kit.
 Follow directions from Wardens.
 Assist occupants with disabilities.
 Evacuate by the nearest safe exit.
 Go directly to the Assembly Area.
 Report any missing persons.
 Stand where people can easily find you.
 Give assistance to any injured and make them comfortable.
 Remain with injured occupants until Emergency Services have arrived or as long as it
is safe to do so.
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After the Incident
 Report feedback to the Floor Warden for debrief.
 Return and replenish first aid kits.
Deputies (all roles)
Persons appointed as Deputies should:
 Be capable of performing their duties.
 Have leadership qualities and command authority.
 Have maturity of judgement, good decision-making skills and be capable of
remaining calm under pressure.
 Be available to undertake their appointed duties and spend most of their time at, or
near, their workstations.
 Be capable of effectively communicating with occupants and visitors.
 Be capable of deputizing for other positions.
 Be able to undergo relevant training.
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Emergency Colour Codes
Some sites, having a high level of public interface, may utilise the colour coding below to
reference what threats/events are occurring over their communications. This colour coding
is in accordance with Australian Standard AS3745 - Planning for emergencies in facilities.
These codes can be used on any radio system to describe events with an element of
immediate accuracy and privacy.
CODE RED
FIRE/SMOKE
CODE ORANGE
EVACUATION
CODE PURPLE
BOMB THREAT
CODE BLUE
MEDICAL EMERGENCY
CODE YELLOW
INTERNAL EMERGENCY
CODE BLACK
PERSONAL THREAT
CODE BROWN
EXTERNAL EMERGENCY
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Communication Systems
Communication
Continuity of communication in emergencies is essential for ECO coordination. ECO
members shall be familiar with available communications systems.
In an emergency ECO members shall:
 Keep fixed, cordless and mobile phone lines open for emergency communications.
 Plan communications before engaging in them.
 Limit communications to essential information and situation reports.
 Confirm all instructions before acting.
Available communications systems may include:
 Emergency Alarms (coloured white) – An Emergency Call point is coloured white and
where Emergency Alarms are fitted they may be used during a bomb threat,
electricity supply, fixed telephone, cordless telephone and mobile telephone failure,
to summon assistance and activate the ECO.
 Manual Call Points (coloured red) – In the event of a fire, or smoke or other
emergency required attending from the Fire Services, Manual Call Points (MCPs) may
be used to summon assistance and activate the ECO.
 Two Way Radio’s – May be used by Security and Chief Warden
 WIP phone
 The Public Address feature of the Emergency Warden Intercommunication System –
may be used by the Chief Warden or Building Warden to address all occupants or
occupants in selected zones during a bomb threat, electricity supply, fixed telephone,
cordless telephone and mobile telephone failure.
 Mobile telephones – shall not be used during a bomb threat, but will continue to
provide service during an electricity supply, fixed telephone and mobile telephone
failure for a limited time.
 Cordless telephones – shall not be used during a bomb threat and may not provide
service during an electricity supply or fixed telephone failure.
 Fixed telephones – may be used during a bomb threat, but may not provide service
during an electricity supply or fixed telephone failure.
 Runners – may be co-opted to relay messages in the absence of voice communication
systems or when other systems are overloaded.
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 Surveillance cameras –may be used during a bomb threat, utility supply failures, fixed
telephone, cordless telephone and mobile telephone failure to monitor Warden and
occupant activities.
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EMERGENCY PROCEDURES MANUAL
Accounting for Occupants
All occupants (Visitors, short term and long term) attendance at the facility shall be
recorded. In an emergency, hosts shall be responsible for reporting the presence or absence
of visitors to ECO members.
If the facility is evacuated and time permits, ECO members will conduct a head count and
obtain attendance records before evacuating their floor or area. Immediately after
evacuation, (if safe to do so), the Floor Warden of the vacated area will ensure that there is a
final search of their area for any remaining occupants or refusals before attending the
Assembly Area. The search to confirm no occupants are left behind, however, is more
important than the head count.
All evacuated occupants shall follow ECO directions to the Assembly Area and wait for
further instructions.
Once at the assembly area, ECO members shall:
 Conduct a head count/buddy check;
 Conduct a roll call if attendance records are available (formality depends on each
site);
 Ask occupants to identify any missing persons;
 Compare the head count before evacuation, after evacuation, roll call and occupant
reports to identify any missing or suspected missing persons; and Report any missing
persons, remaining occupants, refusals or that all occupants have evacuated to the
Chief Warden.
The Chief Warden or the Building Warden shall conduct (or cause to be conducted) a count
of occupant groups at the Assembly.
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Material Safety Data Sheets
Occupiers are responsible for conducting risk assessments and identifying hazardous
substances in the facility. Material Safety Data Sheets (MSDS) for these hazardous
substances should be made available to emergency service workers and (advisable) to the
Chief Warden.)
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Equipment Issued to ECO Members
The following supplies shall be maintained in each level/areas workplace for use in an
emergency.
 Tabard
 Access to the Building Emergency Procedures Manual
Assembly Area Go Kit (if available and supplied by the Chief Warden)
In addition the following supplies shall be maintained at a convenient location to be taken to
the Assembly Area in an emergency.
 Mega Phone
 First Aid Kit
 Two Way Radio
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Training
The EPC shall arrange training on the Emergency Management Plan and Procedures for the
EPC, ECO and facility occupants, appropriate to each person’s role and level of responsibility.
This shall include training that is appropriate for occupants with a disability. Training,
including periodic exercises, shall be conducted to test the procedures and ECO and
occupant responses in accordance with this section.
Training shall be conducted by competent persons and developed from a recognized
competency standard.
EPC Training
Training for the EPC shall include:
 The duties of the EPC and ECO as described in the Emergency Procedures and
Emergency Management Plan.
 The duties of the ERT as described in the Emergency Procedures and Emergency
Management Plan.
 Developing, managing and maintaining an Emergency Management Plan.
 The conduct of site-specific hazard assessments.
 Establishing and managing an ECO.
 The management of appropriate documentation.
 The management and development of assessment activities.
 The development and implementation of training activities including Evacuation
Exercise management.
 Emergency prevention, mitigation and preparedness.
 Imparting knowledge about the installed fire safety systems, for example, sprinkler
systems and fire doors.
 Installed emergency communications, notifications and warnings.
 Liaison with Emergency Services.
 Post-evacuation management.
ECO Members
There shall be sufficient personnel trained in all positions within the ECO to allow for
projected absences or attrition.
The duties of the ECO:
 Responding to alarms and reports of emergencies.
 Initiation of installed emergency warnings and notifications.
 Communication during emergencies.
 Evacuation activities.
 Post-evacuation activities.
 Occupants with disabilities. NOTE: This may need to include training on Personal
Evacuation Plans.
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ECO Leaders
In addition to the training for all ECO members, persons appointed to the positions of Chief
Warden and Building Warden, along with the nominated Deputies for each position, shall
have additional training addressing:
 His or her roles and responsibilities within the Emergency Management Plan.
 The duties of the EPC.
 The duties of the ERT, where it exists, as described in the Emergency Procedures and
Emergency Management Plan.
 Decision-making, command and control and record keeping.
 Actions for the specific emergencies contained in the Emergency Management Plan.
 Coordination of communications(s) during emergencies, including use of any
installed specialised communications equipment.
 Liaison with Emergency Services.
 Coordination of evacuation management.
 Coordination of post-incident management incorporating peer support, debriefing,
re-location, recovery, and similar.
 Coordination of training, exercising and assessment activities for the ECO.
Occupants
Occupants shall be trained to act in accordance with the Emergency and Evacuation
Procedures. Where training is not practical, all occupants shall receive the information
necessary to act in accordance with the Evacuation Procedures. The training/information
shall address:
 Occupant responsibilities within the Emergency and Evacuation Procedures.
 The types of emergencies contained in the Emergency Management Plan.
 How to report emergency incidents including activation of alarm systems, if installed.
 Recognising and reporting unsafe conditions, and correcting unsafe conditions when
appropriate.
 Where an ECO is in place, the roles, responsibilities and identification of ECO
personnel.
 Reacting safely to emergency incidents and alarms.
 Evacuating from dangerous areas.
 The location of internal and external Assembly Areas, as contained in the Emergency
Management Plan.
 The location of egress routes.
 Post-incident protocols.
 Procedures for specific emergencies.
The training/ information set out in this Clause shall be provided for all new occupants,
including casual occupants/ employees, at the commencement of their occupancy/ duties in
the facility.
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Visitors and Contractors
Visitors to the facility shall receive information to act in accordance with the evacuation
procedures. This information shall address:
 How to report emergency incidents including activation of alarm systems.
 Reacting safely to emergency incidents and alarms.
 Evacuating from dangerous areas.
 The location of internal and external Assembly Areas, as contained in the Emergency
Management Plan.
 The location of egress routes.
This information may be provided through briefings, notices and diagrams.
ECO Refresher Training
ECO refresher training shall be conducted to maintain the skills and knowledge necessary for
the ECO members to undertake the duties set out in the Emergency Management Plan.
Refresher training shall address the following:
 The duties of the ECO as described in the Emergency Management Plan.
 Responding to alarms and reports of emergencies.
 Occupants’ Personal Evacuation Plans. (PEEP’s)
 Procedures for specific emergencies, as contained in the Emergency Management
Plan.
 Fire safety systems, (awareness, operation and use), and strategies relating to
emergency events.
 Initiation of installed emergency warnings and notifications.
NOTE: Refresher training may also include, but not necessarily be limited to the following:
 Communication during emergencies.
 Evacuation activities.
 Post-evacuation activities.
 Human behaviour during emergencies.
Occupant Skills Maintenance
All personnel shall participate in skills maintenance activities to enable them to act in
accordance with the Emergency and Evacuation Procedures. Occupants’ skills maintenance
activities shall address the following:
 Responding to alarms and reports of emergencies.
 Occupant’s Personal Evacuation Plans. (PEEP’s)
 Procedures for specific emergencies as contained in the EMP.
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Occupants/Visitors with a Disability [Mobility Impaired] & PEEP
Personal Emergency Evacuation Plans shall be considered for personnel with disabilities,
including personnel who:
 Are accompanied by a carer;
 Have a guide or companion dog;
 Use alternative forms of information and communication;
 Have an ambulatory disability;
 Use a wheeled mobility appliance, including wheelchair or scooter;
 Are easily fatigued;
 Are easily caused acute anxiety in an emergency; or
 Are easily caused extreme confusion in an emergency.
Each occupant with a disability will have a Personal Emergency Evacuation Plan (PEEP)
developed. A Register of such persons will be maintained by RMIT Security and
updated/reviewed on a quarterly basis. The Register will remain confidential between the
EPC, Chief Wardens, Wardens and the mobility impaired person. A copy shall be kept with
the Building ECO an RMIT Security as the Chief Warden. Specific training is to be provided to
Wardens and any mobility impaired persons.
In the event of an emergency, Occupants with a disability shall evacuate as per their
individual PEEP. Designated Wardens assisting shall notify the Floor Warden. Floor Wardens
in turn will inform the Chief Warden and then Chief Warden will advise the Emergency
Services of the individual PEEP’s. After the bulk of the floor staff are evacuated, disabled
occupants are to be initially taken to a safe area in the building e.g. fire stairs landing. There,
a Warden shall stay with them until rescue can occur with Emergency Services.
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Instruction Guidelines




General evacuation instructions must be given to staff within 2 days of a person
commencing work in the building (Points 1-5) and repeated annually.
First response evacuation instructions must be given to staff within one month of a
person commencing work in the building (Points 1-7) and repeated two-yearly.
Evacuation coordination procedures must be given to nominated responsible staff within
the month prior to that person taking on those responsibilities (All Points) and repeated
annually.
Instructions on any change to the Emergency Procedures must be given to all persons
within one month of the change taking effect.
The instructions given take into account the following components:
1. The location of the buildings’ escape routes (fire exits and pathways to an exit).
2. A procedure for conducting members of the public to an exit and then to the designated
assembly area (safe place).
3. Checking of all rooms (including toilets) for people (after assessing the risk from smoke or
fire).
4. The location of fire-fighting equipment (fire extinguishers, fire blankets & fire hose reels).
5. The location of fire detection systems and Manual Call Points or equipment for warning of
fire (if applicable).
6. The method of operation of fire-fighting equipment (fire extinguishers, blankets & hose
reels).
7. The method used to activate Emergency Call Points and Manual Call Points or equipment
for warning of fire (if applicable).
8. Making the announcement for occupants of the building to evacuate. This can be delivered
via messengers or a public address system (if applicable)
9. Contacting the Emergency Services by dialling ‘0-000’ (some digital mobile phones require
‘112’ to be dialled) and passing on details of the emergency.
10. Assessing the effectiveness of the building evacuation, with consideration as to who may
be missing and where they may still be within the building. (Conducting a head count)
11. Meeting the attending Emergency Services to pass on updated details of the emergency.
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BUILDING NAME:
ADDRESS:
WHOLE BUILDING/TENANT: Whole Building
Date
Name of Person
Trained
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Instruction Given
(Use numbers listed in the above
points as indication)
Instructors Name
1 2 3 4 5 6 7 8 9 10 11
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Evacuation Assembly Areas
Assembly Area Building 5:
Alumni Courtyard
How to Get There:
Exit the building through the designated exits. If exiting onto
Bowen Street, turn left and walk down past the laneway and
Building 3. Turn left at the end of Building 3 and walk
up between Buildings 1 & 3, cross over university Way and
the University Lawn and the go up the steps to the Alumni
Courtyard. If exiting out into the laneway between Buildings
3 & 5, turn left and walk through the laneway, across
University Way and then up the stairs to the Alumni
Courtyard.
Map
Assembly Area Diagram
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Assembly Area Building 7:
Alumni Courtyard
How to Get There:
Exit the bundling through the designated exits. If exiting onto
Bowen Street, turn left and walk down to the laneway
between Buildings 3 & 5. Turn left and walk through the
laneway, across University Way and up the steps to the
Alumni Courtyard. If exiting into University Way, turn right
and walk down University Way past Building 15. Turn left and
walk up the steps to the Alumni Courtyard.
Assembly Area Diagram
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Assembly Area Building 9:
8 Hour Day Memorial
Lawn
How to Get There:
Exit building using the designated exits. If exiting onto Bowen
Street, turn right and walk to Franklin Street, turn right and
walk up Franklin Street and right into Victoria Street and
assemble n the grassed area outside Building 13 at the
intersection of Russell and Victoria Streets. If exiting out onto
University Way, turn left and walk to Franklin Street, turn
right and walk up Franklin Street, right into Victoria Street
and assemble on the grassed area outside Building 13 at the
intersection of Russell and Victoria Streets.
Assembly Area Diagram
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PROCEDURES
FOR SPECIFIC
INCIDENTS
Procedures for Specific Incidents
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CODE RED - FIRE
Code Red - Fire
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Fire Procedures for Occupants
Normal Business Hours Occupant Procedures
These Procedures should be used as a guide and may not be suitable for all circumstances.
Before taking any action, assess the risk and consider the consequences.
Discovering a Fire Emergency
On discovering an emergency, occupants shall take the following actions:
 Call for assistance.
 If safe, rescue any persons in immediate danger and remove them to safety.
 Alert other Occupants and Emergency Services by:
o Activating a Manual Call Point (Break Glass Alarm).
o Dialling triple zero ‘0-000’ (Some digital mobile phones require ‘112’ to be
dialled)
o Calling RMIT Security on Ext. 53333 (internal phones) or 9925 3333 on mobiles.
 If safe and within ability, attempt to contain the emergency using first attack
equipment.
 If unsafe, withdraw and close, but do not lock doors, windows and shutters.
 Evacuate to the Assembly Area by the nearest safe exit.
 Report any missing persons.
On the Alert Tone [Beep-Beep-Beep]
On hearing the Alert tone, occupants shall take the following actions:




Check the area for fire, smoke or any other abnormal situation.
Follow directions from Wardens.
If there is immediate danger, commence evacuation.
Secure valuables and commence shut down procedures.
On the Evacuation Tone [Whoop-Whoop-Whoop]
On hearing the Evacuate tone, occupants shall take the following actions:






Follow directions from Wardens.
Assist occupants with disabilities.
Evacuate by the nearest safe exit.
Go directly to the safest Assembly Area.
Report any missing persons.
Standby at the Assembly Area for further instructions.
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Outside Normal Business Hours Occupant Procedures
These Procedures should be used as a guide and may not be suitable for all circumstances.
Before taking any action, assess the risk and consider the consequences.
Discovering an Emergency
On discovering an emergency outside normal business hours, occupants shall take the
following actions:
 Call for assistance.
 If safe, rescue any persons in immediate danger and remove them to safety.
 Alert other occupants and Emergency Services by:
o Activating a Manual Call Point (Break Glass Alarm).
o Dialling triple zero ‘0-000’ (some digital mobiles require ‘112’ to be dialled)
o Call RMIT Security on Ext. 53333 (internal phones) or 9925 3333 on mobiles.
 If safe and within ability, attempt to contain the emergency using first attack
equipment.
 If unsafe, withdraw and close, but do not lock doors, windows and shutters.
 Evacuate to the Assembly Area by the nearest safe exit.
 Attempt to identify any missing persons.
 Wait for and report to Emergency Services on their arrival.
 Do not re-enter the building until advised it is safe to do so by the Chief Warden.
Hearing the Alert Tone
On hearing the Alert Tone outside normal business hours, occupants shall take the following
actions:
 Dial triple zero ‘0-000’ (some digital mobiles require ‘112’ to be dialled), request the
appropriate Emergency Service and report alarm activation.
 Check the area for fire, smoke or any other abnormal situation.
 If there is danger, see Discovering an Emergency (above) and commence evacuation.
 Otherwise, prepare to evacuate.
 Secure valuables and commence Shut-Down Procedures.
Hearing the Evacuate Tone
On hearing the Evacuate Tone outside normal business hours, occupants shall take the
following actions:
 Assist occupants with disabilities. If they are unable to evacuate and it is safe, remove
them to a refuge; dial ‘0-000’ (some digital mobiles require ‘112’ to be dialled) and
report situation and location to Emergency Services.
 Evacuate to the Assembly Area by the nearest safe exit.
 Attempt to identify any missing persons.
 Wait for and report to Emergency Services on their arrival.
 Do not re-enter the building until advised it is safe to do so by the Chief Warden.
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Fire or Smoke
Fire or smoke affecting any part of the facility.
These Procedures should be used as a guide and may not be suitable for all circumstances.
Some Procedures may need to be undertaken simultaneously. Before taking any action,
identify the hazards, assess the risk and consider the consequences.
Trigger
Arson, negligence, hot works, poor housekeeping, plant failure, systems failure, spillage,
inadequate maintenance etc.
Warning
Smoke is greatest hazard in any fire and may remain a hazard long after the fire is
extinguished. Fire activity may be concealed by walls and other structural features. Lifts shall
not be used during a fire or smoke emergency.
Occupant Actions:








Use Manual Call Point to activate fire alarm and automatic fire trips.
If safe, rescue any persons in immediate danger and remove them to safety.
If overwhelmed by smoke, get down low and crawl to the nearest safe exit.
Ensure Emergency Services are called, DIAL ‘0-000’ (some digital mobile phones
required ‘112’ to be dialled).
Call RMIT Security on Ext. 53333 (internal phones) or 9925 3333 on mobiles.
Without taking any risks, occupants with first attack firefighting skills should use
firefighting equipment to contain the fire. See Fire Fighting section in this manual.
Evacuate affected zones and alert adjoining zones. See Evacuation section in this
manual.
Close, but do not lock doors, windows and shutters to confine smoke.
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ECO Actions:














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Use Manual Call Point to activate fire alarm and automatic fire trips.
If safe, rescue any persons in immediate danger and remove them to safety.
If overwhelmed by smoke, get down low and crawl to the nearest safe exit.
Ensure Emergency Services are called, DIAL ‘0-000’ (some digital mobile phones
required ‘112’ to be dialled).
Call RMIT Security on Ext. 53333 (internal phones) or 9925 3333 on mobiles.
Without taking any risks, occupants with first attack firefighting skills should use
firefighting equipment to contain the fire. See Fire Fighting section in this manual.
Consider the effect that the fire may have on evacuation routes, paths for leaving the
facility and the Assembly Area. If necessary, use an alternate evacuation route and
Assembly Area.
Evacuate affected zones and alert adjoining zones. See Evacuation section in this
manual.
Prioritise and stage evacuation. Commence with those at greatest risk and progress in
stages. Ambulant occupants and visitors should be evacuated first.
Communicate instructions to ECO members and occupants.
Close, but do not lock doors, windows and shutters to confine smoke.
If safe, search the floor or area to ensure all persons have evacuated.
Check that any Fire Doors and Smoke Doors are properly closed.
Activated sprinklers shall only be shut down by the Emergency Services.
Normality may be restored when:
After the Emergency Services has handed control of the facility to the occupier, damage
control activities are concluded and the affected zone is safe and secured.
Testing of Procedure:
The EPC shall ensure that Procedures are exercised at least annually. Exercises are to test the
arrangements set out in the Procedures. Each Exercise tests the Procedure’s capacity in a
range of emergency situations specific to RMIT. Any procedural anomalies or shortfalls
encountered during these exercises, or ensuing operations, are addressed and rectified at
the earliest opportunity.
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Fire Alarm Activation
Activation of the facility’s automatic fire alarm.
These Procedures should be used as a guide and may not be suitable for all circumstances.
Some Procedures may need to be undertaken simultaneously. Before taking any action,
identify the hazards, assess the risk and consider the consequences.
Trigger
Smoke, heat, fire, steam, exhaust and cooking fumes, systems failure, spillage, inadequate
maintenance etc.
Warning
All fire alarm activations shall be treated seriously until investigated and declared safe by the
Emergency Services. Prior to Emergency Services arrival, the alarm should be investigated by
a responsible member of the ECO where safe to do so.
Occupant Actions:
 Identify source of alarm.
 Call RMIT Security on Ext. 53333 (internal phones) or 9925 3333 on mobiles.
 Attend Assembly Area.
ECO Actions:













Identify source of alarm.
Call RMIT Security on Ext. 53333 (internal phones) or 9925 3333 on mobiles.
Use public address to make appropriate announcements.
Direct ECO members to investigate and report situation.
Ensure Emergency Services called (0-000, some digital mobile phones require ‘112’ to
be dialled).
If investigations confirm there is no immediate danger, switch EWIS to manual.
If there is danger, instruct Wardens to commence evacuation.
Prioritise and stage evacuation.
Direct all available staff to assist the evacuation.
Attend Assembly Area.
Obtain reports from Wardens.
Identify any missing, trapped, occupants in refuge areas and refusals.
Brief Emergency Services.
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Chief Warden Procedures
These Procedures should be used as a guide and may not be suitable for all circumstances.
Before taking any action, assess the risk and consider the consequences.
Discovering an Emergency - See Occupant Procedures section in this manual.
Hearing an Alert Tone or Becoming Aware of an Emergency
On becoming aware of an emergency, the Chief Warden shall take the following actions:
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On the Alert Tone [Beep-Beep-Beep]
 Confirm RMIT Security Control Room has notified security first responders/rovers
of situation.
 Gather “Go Kit” or arrange for “Go Kit” to be dispatched and make way to FIP
located in Building 7, if safe to do so.
 Don White Chief Warden/Building Warden identification, open EWIS and FIP
cabinets and take charge.
 View FIP and determine zone affected by indicator light on panel.
 At EWIS, switch from ‘Auto’ to ‘Manual’ to prevent any unnecessary ‘cascading’ of
tones if necessary.
 Contact Wardens on relevant level(s) and begin completing emergency status
report.
 Ascertain the nature of the emergency and implement appropriate action.
 If necessary due to an identified immediate emergency, initiate evacuation via
EWIS.
 At EWIS, communicate the situation over PA to occupants if required
 Initiate and coordinate evacuation if necessary.
 Ensure that the appropriate Emergency Service has been notified.
 Ensure Wardens are advised of any changing emergency situation via EWIS or PA.
Organise first responders/rovers to:
 Assist with completing building Emergency Status Report.
 Communicate status updates to Control Room.
 Manage entry and exits from building.
 Control entry to the affected areas.
 Control vehicle movements.
 Ensure Assembly Area and egress to Assembly Area are safe.
 Anticipate crowd control and congestion on any roadways or streets.
Continue to:
 Monitor the progress of the preparation and ensure action taken is recorded in
Emergency Status Report.
 Any other actions considered to be necessary.
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On the Evacuation Tone [Whoop-Whoop-Whoop]










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Refer to On the Alert Tone section and confirm tasks have commenced
Initiate and coordinate evacuation.
Use “PA All” to verbalise the evacuation to all occupants.
Evacuate those in the area of fire origin immediately, followed by all remaining
occupants once those in the most danger have evacuated.
Brief the Emergency Services personnel upon arrival on type, scope and location of the
emergency
Relay status of the evacuation, mobility impaired occupants and then act on the
Incident Controller’s instructions.
Continue to monitor and record progress of each floor/area once evacuated.
Relay to authorities when completed.
Secure site and prevent re-access.
Maintain contact with Incident Controller and responding Emergency Services as well as
the Control Room.
Organise first responders/rovers to:
 Assist with completing building Emergency Status Report.
 Communicate status updates to Control Room.
 Manage entry and exits from building.
 Control entry to the affected areas.
 Control vehicle movements.
 Continually assess Assembly Area and egresses to Assembly Area are safe and not
congested.
 Manage crowd control and congestion on any roadways or streets.
 Retrieve mobility impaired, if safe to do so, and agreed by Emergency Services
Continue to:
 Monitor the progress of the evacuation and ensure action taken is recorded in
Emergency Status Report.
 Any other actions considered to be necessary.
Normality may be restored when:
When the cause of the alarm has been investigated by the Emergency Services and declared
safe.
Testing of Procedure:
The EPC shall ensure that Procedures are exercised at least annually. Exercises are to test the
arrangements set out in the Procedures. Each Exercise tests the Procedure’s capacity in a
range of emergency situations specific to RMIT. Any procedural anomalies or shortfalls
encountered during these exercises, or ensuing operations, are addressed and rectified at
the earliest opportunity.
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Fire Indicator Panel Failure
Failure of the facilities automatic fire and smoke detection, control and indicating
equipment.
These Procedures should be used as a guide and may not be suitable for all circumstances.
Some Procedures may need to be undertaken simultaneously. Before taking any action,
identify the hazards, assess the risk and consider the consequences.
Trigger
Prolonged electricity failure, battery failure, electronic fault, lightning strikes etc.
Warning
Any fire may not be reported until it is discovered by an Occupant and the Emergency
Service(s) notified by an Occupant calling ‘0-000 (some digital mobile phones require ‘112’ to
be dialled).
Fires in confined spaces may not be reported until they are so large that they involve
adjoining open spaces.
Electronically locked doors may be released allowing persons to enter and leave undetected.
Occupant Actions:
Notify:
 RMIT Security on Ext. 53333 (internal phones) or 9925 3333 on mobiles.
 RMIT Property Services Service Desk on Ext. 52111 (internal phones) or 9925 2111 on
mobiles.
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ECO Actions:
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Notify:
 RMIT Security on Ext. 53333 (internal phones) or 9925 3333 on mobiles.
 RMIT Property Services Service Desk on Ext. 52111 (internal phones) or 9925 2111 on
mobiles
 Emergency Services.
 Alarm Service Company.
 Alarm Monitoring Company.
 Inform all occupants.
 Ensure occupants increase vigilance for fire, smoke and intruders.
 Ensure exit doors will open and close manually.
 Check facility for any fire, smoke or other abnormality.
 Consider activating ECO to assist. Communications may require fixed line or mobile
telephones, or runners.
 If there are any reports of fire or smoke commence staged evacuation of entire facility.
 Ensure that the facility can be secured until technicians attend.
 If required, arrange additional security for facility.
 Check that all electrical appliances are working e.g. refrigerators, computers, air
conditioners etc.
 If appliances not working, consider possibility of electrical failure.
Normality may be restored when:
Technicians have repaired the Fire Indicator Panel and electronically locked doors are
secured.
Testing of Procedure:
The EPC shall ensure that Procedures are exercised at least annually. Exercises are to test the
arrangements set out in the Procedures. Each Exercise tests the Procedure’s capacity in a
range of emergency situations specific to RMIT. Any procedural anomalies or shortfalls
encountered during these exercises, or ensuing operations, are addressed and rectified at
the earliest opportunity.
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Public Address Announcements
Following the Alert Tone
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“An alarm has occurred and is being investigated. Do NOT exit. Please follow Wardens
directions and prepare to move to the nearest safe exit only if requested. Floor Wardens
prepare your floor and report only if necessary.”
Pause then repeat
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“An alarm has occurred and is being investigated. Do NOT exit. Please follow Wardens
directions and prepare to move to the nearest safe exit only if requested. Floor Wardens
prepare your floor and report only if necessary.”
Following the Evacuate Tone
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“For safety reasons, please follow all Wardens directions, evacuate the building via your
safest exit, and report to your identified assembly area. I repeat, for safety reasons, please
follow all Wardens directions, evacuate the building and report to your identified assembly
area. Floor Wardens, report if necessary.”
Pause then repeat.
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“For safety reasons, please follow all Wardens directions, evacuate the building via your
safest exit, and report to your identified assembly area. I repeat, for safety reasons, please
follow all Wardens directions, evacuate the building and report to your identified assembly
area. Floor Wardens, report if necessary.”
Following a False Alarm
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“The alarm was caused by a false condition. Please return to your workplace and resume
normal activities. Thank you for your cooperation.”
“The alarm was caused by a false condition. Please return to your workplace and resume
normal activities. Thank you for your cooperation.”
Pause then repeat
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"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“The alarm was caused by a false condition. Please return to your workplace and resume
normal activities. Thank you for your cooperation.”
“The alarm was caused by a false condition. Please return to your workplace and resume
normal activities. Thank you for your cooperation.”
Before an Exercise
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“A practice evacuation exercise is about to commence, your participation is requested”
Pause then repeat
Commencing an Exercise (Alert Tone)
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“This is a drill. Please follow all Wardens directions. Floor Wardens attend your WIP. Exit
Wardens prepare your exits. Staff prepare to move the nearest exit.”
Pause then repeat
Commencing an Exercise (Evacuate Tone)
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“This is a drill. Please follow Wardens directions, evacuate the building via the nearest safe
exit, report to your assembly area as directed, assemble with your floor only and remain
outside for further instructions. Floor Wardens, report once clear.
Pause then repeat
Concluding an Exercise
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“The evacuation exercise is complete. Thank you for your support.”
Pause then repeat
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CODE ORANGE EVACUATION
Code Orange - Evacuation
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Evacuation
Evacuation is removing occupants from a place of danger to a safe place.
These Procedures should be used as a guide and may not be suitable for all circumstances.
Some Procedures may need to be undertaken simultaneously. Before taking any action,
identify the hazards, assess the risk and consider the consequences.
If an emergency is not controlled or continues to threaten the safety of occupants
evacuation may be necessary.
Evacuation options include:
Full Evacuation: This is used to clear the facility of all occupants. Full evacuation is normally
carried out in response to a potentially catastrophic, life-threatening situation or where the
building cannot function due to a severe services malfunction.
Partial Evacuation: This is used to clear part of the facility of all occupants. Partial
evacuation is normally carried out in response to a localized fire, flood, chemical spill, a
bomb threat affecting a specific area etc.
Shelter in Place / Shelter Inside: This requires occupants to remain inside a facility on the
basis that an evacuation to another location might reasonably expose them to a greater level
of risk. For certain hazards and conditions no evacuation may be the best option.
On the Alert Tone [Beep-Beep-Beep]
On hearing the Alert tone, occupants shall take the following actions:




Check the area for fire, smoke or any other abnormal situation.
Follow directions from Wardens.
If there is immediate danger, commence evacuation.
Secure valuables and commence shut down procedures.
On the Evacuation Tone [Whoop-Whoop-Whoop]
On hearing the Evacuate tone, occupants shall take the following actions:






Follow directions from Wardens.
Assist occupants with disabilities.
Evacuate by the nearest safe exit.
Go directly to the safest Assembly Area.
Report any missing persons.
Standby at the Assembly Area for further instructions.
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ECO Actions:
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 Consider the effect that the emergency may have on evacuation routes, paths for
leaving the facility and the Assembly Area. It may be necessary to use an alternate
evacuation route and Assembly Area.
 Communicate any changes to ECO members and occupants.
 Coordinate available personnel to assist with the evacuation of disabled occupants.
 Commence evacuation in the most affected zone and give priority to:
o Those at most risk.
o The largest number of people.
o Anyone else in the affected zone.
o Anyone else in the facility.
 Avoid premature evacuation of unaffected zones where there are common exit paths.
Congestion may prevent the evacuation of zones at greater risk.
 If safe, occupants may be asked to take their personal effects that are at hand (e.g.
handbags; wallets; car keys) – they may not be able to return for some time.
 Direct occupants to use the nearest safe exit and proceed directly to the Assembly Area.
 Search the area to make sure all occupants have evacuated.
 Check that all Fire and Smoke Doors are closed.
 Lead occupants to the Assembly Area.
 Ask occupants to identify any missing persons or groups.
 Conduct a head count to identify any missing persons.
 Do not allow occupants to reoccupy the facility until the emergency is concluded and
affected areas are secured or made safe.
Occupants with Disabilities
Occupants with disabilities refers to persons unable to evacuate without assistance and as
documented in their PEEP (if possible and/or safe to do so).
Evacuation of occupants with disabilities shall be conducted in stages whenever possible.
The three stages of evacuation are:
Stage 1: Remove occupants from the immediate hazard to a place with direct access to a
refuge or emergency exit e.g. removing people from a room which is on fire or is alleged to
have a bomb in it.
Stage 2: Remove occupants to a refuge. This may be to an adjoining compartment protected
by Fire and Smoke doors on the same level, or to another, preferably, lower level.
Stage 3: Complete evacuation of the facility to the external Assembly Area. The resources of
all available staff will be required to assist in the movement of patients and visitors to a safe
place.
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Evacuating disabled occupants in stages may allow the evacuation to be limited to the
affected area if the emergency is controlled. This minimises the disturbance to potentially
vulnerable occupants.
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 If safe, direct all available and capable persons to assist with the evacuation of disabled
occupants.
 Floor Warden to coordinate staff assisting with the evacuation of disabled occupants.
 Commence evacuation with those at greatest risk and progress in stages. Ambulant
occupants and visitors should be evacuated first.
 Where occupants have varying degrees of mobility, evacuation should commence in the
most affected area and give priority to:
o Ambulant occupants.
o Semi-ambulant occupants.
o Non-ambulant occupants.
Occupants with Disabilities Unable to Evacuate
If circumstances prevent the evacuation of a disabled occupant beyond any stage, a member
of the ECO should remain with the occupant(s) as long as it is safe. The ECO member shall
report the situation and the disabled occupant’s location to, and maintain regular
communication with the Chief Warden.
Unconscious Persons
Do not move an unconscious person more than is necessary to secure their safety. The
extent of their injuries may not be evident.
 If the unconscious person is not in immediate danger:
o Report the situation and location to the Chief Warden.
o Remain with the person and maintain contact with the Chief Warden.
 If the unconscious occupant is in immediate danger:
o Report the situation and location to the Chief Warden and request assistance.
o Use implied consent and drag the unconscious person to a safe place from
where escape using an emergency exit is possible.
o Close doors to increase isolation from the hazard.
 If there is further danger, drag the unconscious person to the nearest safe refuge.
 If there is further danger, drag the unconscious person to the nearest exit and the
exterior of the building.
 Chief Warden to notify First Aid Officers and Emergency Services of unconscious
persons location
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Refusal to Evacuate
Warning
ECO Members shall not use physical force to remove someone refusing to evacuate.




Attempt to verbally persuade the occupant to evacuate.
If the occupant continues to refuse, leave them.
Report the refusal and their location to the Chief Warden.
Chief Warden to notify emergency services immediately following their arrival.
Lifts
Lifts shall not be used during a fire emergency.
The Chief Warden may consider, in consultation with Emergency Services, authorising lift
and escalator use during other emergencies, this, however, is discouraged.
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Chief Warden Procedures
These Procedures should be used as a guide and may not be suitable for all circumstances.
Before taking any action, assess the risk and consider the consequences.
Discovering an Emergency - See Occupant Procedures section in this manual.
Hearing an Alert Tone or Becoming Aware of an Emergency
On becoming aware of an emergency, the Chief Warden shall take the following actions:
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On the Alert Tone [Beep-Beep-Beep]
 Confirm RMIT Security Control Room has notified security first responders/rovers
of situation.
 Gather “Go Kit” or arrange for “Go Kit” to be dispatched and make way to FIP
located in building 7, if safe to do so.
 Don White Chief Warden/Building Warden identification, open EWIS and FIP
cabinets and take charge.
 View FIP and determine zone affected by indicator light on panel.
 At EWIS, switch from ‘Auto’ to ‘Manual’ to prevent any unnecessary ‘cascading’ of
tones if necessary.
 Contact Wardens on relevant level(s) and begin completing emergency status
report.
 Ascertain the nature of the emergency and implement appropriate action.
 If necessary due to an identified immediate emergency, initiate evacuation via
EWIS.
 At EWIS, communicate the situation over PA to occupants if required
 Initiate and coordinate evacuation if necessary.
 Ensure that the appropriate Emergency Service has been notified.
 Ensure Wardens are advised of any changing emergency situation via EWIS or PA.
Organise first responders/rovers to:
 Assist with completing building Emergency Status Report.
 Communicate status updates to Control Room.
 Manage entry and exits from building.
 Control entry to the affected areas.
 Control vehicle movements.
 Ensure Assembly Area and egress to Assembly Area are safe.
 Anticipate crowd control and congestion on any roadways or streets.
Continue to:
 Monitor the progress of the preparation and ensure action taken is recorded in
Emergency Status Report.
 Any other actions considered to be necessary.
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On the Evacuation Tone [Whoop-Whoop-Whoop]










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Refer to On the Alert Tone section and confirm tasks have commenced
Initiate and coordinate evacuation.
Use “PA All” to verbalise the evacuation to all occupants.
Evacuate those in the area of fire origin immediately, followed by all remaining
occupants once those in the most danger have evacuated.
Brief the Emergency Services personnel upon arrival on type, scope and location of the
emergency
Relay status of the evacuation, mobility impaired occupants and then act on the
Incident Controller’s instructions.
Continue to monitor and record progress of each floor/area once evacuated.
Relay to authorities when completed.
Secure site and prevent re-access.
Maintain contact with Incident Controller and responding Emergency Services as well as
the Control Room.
Organise first responders/rovers to:
 Assist with completing building Emergency Status Report.
 Communicate status updates to Control Room.
 Manage entry and exits from building.
 Control entry to the affected areas.
 Control vehicle movements.
 Continually assess Assembly Area and egresses to Assembly Area are safe and not
congested.
 Manage crowd control and congestion on any roadways or streets.
 Retrieve mobility impaired, if safe to do so, and agreed by Emergency Services
Continue to:
 Monitor the progress of the evacuation and ensure action taken is recorded in
Emergency Status Report.
 Any other actions considered to be necessary.
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Public Address Announcements
Following the Alert Tone
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“An alarm has occurred and is being investigated. Do NOT exit. Please follow Wardens
directions and prepare to move to the nearest safe exit only if requested. Floor Wardens
prepare your floor and report only if necessary.”
Pause then repeat
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“An alarm has occurred and is being investigated. Do NOT exit. Please follow Wardens
directions and prepare to move to the nearest safe exit only if requested. Floor Wardens
prepare your floor and report only if necessary.”
Following the Evacuate Tone
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“For safety reasons, please follow all Wardens directions, evacuate the building via your
safest exit, and report to your identified assembly area. I repeat, for safety reasons, please
follow all Wardens directions, evacuate the building and report to your identified assembly
area. Floor Wardens, report if necessary.”
Pause then repeat.
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“For safety reasons, please follow all Wardens directions, evacuate the building via your
safest exit, and report to your identified assembly area. I repeat, for safety reasons, please
follow all Wardens directions, evacuate the building and report to your identified assembly
area. Floor Wardens, report if necessary.”
Following a False Alarm
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“The alarm was caused by a false condition. Please return to your workplace and resume
normal activities. Thank you for your cooperation.”
“The alarm was caused by a false condition. Please return to your workplace and resume
normal activities. Thank you for your cooperation.”
Pause then repeat
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"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“The alarm was caused by a false condition. Please return to your workplace and resume
normal activities. Thank you for your cooperation.”
“The alarm was caused by a false condition. Please return to your workplace and resume
normal activities. Thank you for your cooperation.”
Before an Exercise
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“A practice evacuation exercise is about to commence, your participation is requested”
Pause then repeat
Commencing an Exercise (Alert Tone)
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“This is a drill. Please follow all Wardens directions. Floor Wardens attend your WIP. Exit
Wardens prepare your exits. Staff prepare to move the nearest exit.”
Pause then repeat
Commencing an Exercise (Evacuate Tone)
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“This is a drill. Please follow Wardens directions, evacuate the building via the nearest safe
exit, report to your assembly area as directed, assemble with your floor only and remain
outside for further instructions. Floor Wardens, report once clear.
Pause then repeat
Concluding an Exercise
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“The evacuation exercise is complete. Thank you for your support.”
Pause then repeat
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After the Incident
When the incident is rendered safe or the Emergency Services return control to the
University:






Secure and prevent access to any possible unsafe areas.
Organise staged re-occupation to prevent overcrowding of entry areas/lifts.
Notify the Wardens to have occupants return to their facility.
Implement the recovery phase of the Emergency Management Plan, if appropriate.
Organise debrief with ECO personnel and Emergency Services.
Compile a report for the EPC and Management.
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EWIS Operation
At EWIS switch from ‘Auto’ to ‘Manual’ to prevent any unnecessary ‘cascading’ of tones if
necessary.
Use EWIS to coordinate evacuation and communicate with Floor Wardens.
 Monitor the progress of the evacuation and ensure action taken is recorded in
Emergency Status Report.
 Monitor the progress of the evacuation and ensure action taken is recorded in
Emergency Status Report.
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RMIT Building ____ Evacuation Overview
Chief/Building Warden Name ______________________________
Time ________
Floor
Warden
Name
Date _____/_____/_____
Contact
Made
12
11
10
9
8
7
6
5
4
3
2
1
B1
B2
B3
Mobility
Impaired
How Many
Injured
How
many
Type
Refusals
Ready to
Evacuate
Incident
Notes
READY TO EVACUATE/ EVACUATED
•
•
•
•
•
Chief Warden: Level ___ what’s your status?
Warden: Level ___ ready to evacuate / evacuated. We have ___mobility impaired__
injured and ___ refusals. (REPEAT)
Chief Warden: I heard, Level ___ ready to evacuate / evacuated. You have ___
mobility impaired ___injured and ___ refusals.
Warden: Correct.
Chief Warden: Acknowledge, wait further instructions/ proceed to the assembly area
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Floor Warden/Wardens Procedures
These Procedures should be used as a guide and may not be suitable for all circumstances.
Before taking any action, assess the risk and consider the consequences.
Discovering an Emergency - See Occupant Procedures section in this manual.
Hearing an Alert Tone or Becoming Aware of an Emergency
On hearing an alarm or on becoming aware of an emergency, the Wardens shall take the
following actions:
On the Alert Tone [Beep-Beep-Beep]










Don hat and vest.
Make way to Warden Meeting Point.
Check the floor or area for smoke, fire or any abnormal situation.
Attend the WIP phone and standby for possible communications (by WIP directly or PA).
Advise occupants to remain in their area and await further instructions
Only if a need for evacuation or other emergency exists, via WIP contact the Chief
Warden or Building Warden.
Direct occupants to commence Shut Down and Secure Procedures in their areas.
Ensure mobility impaired are prepared to evacuate along with their buddy in
accordance with the PEEP.
If emergency is on your floor, ensure the correct Emergency Service has been notified.
Commence evacuation on the Alert Tone only if the circumstances on your floor or area
warrant this.
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On the Evacuation Tone [Whoop-Whoop-Whoop]
Commence evacuation
Move people in a controlled fashion.
Ensure First Aid Officer (if present) takes their kit.
Place mobility impaired occupants in staging area if safe to do so.
If possible, ensure any attendance records are collected and taken to Assembly Area.
Advise the Chief Warden as soon as possible of the circumstances and action taken.
On completion, report to Chief Warden via WIP of all actions, any mobility impaired,
refusals, or missing and you are last to leave.
 Standby with mobility impaired in staging area (if safe to do so).
 Staff exits if RMIT Security not present to prevent re-entry.







At the Assembly Area






Assist in physically securing the route to the Assembly Area.
Corral staff into a single point.
If possible, call attendance roll or have staff ‘buddy check’ (if applicable).
Report serious issues to the Chief Warden.
Assist in operation of Assembly Area.
Assist in re-entry to the building once permission is given by Chief Warden or at the
direction of Emergency Services.
After the Incident
 Compile a report of the actions taken during the incident for incident debrief.
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CODE PURPLE –
BOMB/ BOMB
THREAT
Code Purple – Bomb/Bomb Threat
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Bomb
An explosive or suspected device of any size or shape, obvious or be camouflaged, that
may vary in sophistication, may explode or may not necessarily explode (i.e., incendiary,
chemical, radiological, sharps, animals/reptiles).
These Procedures should be used as a guide and may not be suitable for all circumstances.
Some Procedures may need to be undertaken simultaneously. Before taking any action,
identify the hazards, assess the risk and consider the consequences.
Trigger
Discovery of a bomb or suspicious object by accident or during a bomb threat search.
Warning
All threats, regardless of any assessment, shall be reported to the Police and treated as
genuine until proven otherwise.
Occupant Actions:












Do not touch, tilt, tamper with or handle the object in any way.
Do not cover the object or immerse it in water.
Notify Supervisor.
Call RMIT Security on Ext. 53333 (internal phones) or 9925 3333 (DO NOT USE mobile
phones or two-way radios).
Shut down any machinery in the vicinity and DO NOT USE mobile phone and two-way
radios.
Note any obvious details.
Remove occupants to a safe place.
Leave doors, windows and shutters open (allowing any blast to escape and reducing
potential damage).
If safe, search for any further suspicious objects. See Conducting a Bomb Threat Search
section in this manual..
Evacuate. See Evacuation section in this manual.
Prevent further entry.
Follow ECO instructions.
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ECO Actions:














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Do not touch, tilt, tamper with or handle the object in any way.
Do not cover the object or immerse it in water.
Notify Supervisor.
Call RMIT Security on Ext. 53333 (internal phones) or 9925 3333 (DO NOT USE mobile
phones or two-way radios).
Shut down any machinery in the vicinity and DO NOT USE mobile phone and two-way
radios.
Note any obvious details.
Remove occupants to a safe place.
Leave doors, windows and shutters open (allowing any blast to escape and reducing
potential damage).
Evaluate threat and consider full or partial evacuation.
Ensure exits, evacuation routes and Assembly Areas are searched prior to any
evacuation.
If safe, search for any further suspicious objects. See Conducting a Bomb Threat Search
section in this manual.
Evacuate. See Evacuation section in this manual.
Prevent further entry.
Follow ECO instructions.
Normality may be restored when:
Police advise the threat has been proven a hoax or the situation has been declared safe.
Testing of Procedure:
The EPC shall ensure that Procedures are exercised at least annually. Exercises are to test the
arrangements set out in the Procedures. Each Exercise tests the Procedure’s capacity in a
range of emergency situations specific to RMIT. Any procedural anomalies or shortfalls
encountered during these exercises, or ensuing operations, are addressed and rectified at
the earliest opportunity.
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Bomb Threat/Suspect Package
A threat, written or verbal, delivered by electronic, or other medium, threatening to place
or use an explosive, chemical, biological, or radiological device at a time or date or place or
against any specific person or organization.
These Procedures should be used as a guide and may not be suitable for all circumstances.
Some Procedures may need to be undertaken simultaneously. Before taking any action,
identify the hazards, assess the risk and consider the consequences.
Bomb threats are a serious public nuisance, which can cause confusion, panic and
considerable lost time to the facility. Most threats are just that – threats, however, all bomb
threats shall be taken seriously until proven otherwise.
Trigger
Industrial unrest, disgruntled persons, disturbed persons, extortion, terrorism, nuisance etc.
Warning
All threats, regardless of any assessment, shall be reported to the Police and treated as
genuine until proven otherwise.
Occupant Actions:
Receiving a Telephone Threat
 Remain calm and endeavour to complete the Bomb Threat Checklist. Record what is
said (see Bomb Threat Checklist in Forms section in this manual).
 If possible, notify a co-worker whilst still on the phone.
 Don’t hang up (this may allow faster call tracing).
 Notify Supervisor.
 Call RMIT Security on Ext. 53333 (internal phones, use another handset) or 9925 3333
on mobiles.
Receiving a Mail Threat
 Notify Supervisor.
 Call RMIT Security on Ext. 53333 (internal phones) or 9925 3333 on mobiles.
 Place the threat document in a plastic envelope or transparent folder to preserve
condition and prevent contamination.
 Do not photocopy and minimise handling.
 Surrender threat document to the Chief Warden.
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Discovering a Suspicious Object









Do not touch, tilt, tamper with or handle the object in any way.
Do not cover the object or immerse it in water.
Notify Supervisor.
Call RMIT Security on Ext. 53333 (internal phones) or 9925 3333.
Shut down any machinery in the vicinity and cease mobile phone and two-way radio
use.
Note any obvious details.
Evacuate area.
Prevent further entry.
Follow ECO instructions.
ECO Actions:
Receiving a Telephone Threat
 Remain calm and endeavour to complete the Bomb Threat Checklist. Record what is
said (see Bomb Threat Checklist in Forms section in this manual).
 If possible, notify a co-worker whilst still on the phone.
 Don’t hang up (this may allow faster call tracing).
 Notify Supervisor.
 Call RMIT Security on Ext. 53333 (internal phones, use another handset) or 9925 3333
on mobiles.
Receiving a Mail Threat
 Notify Supervisor.
 Call RMIT Security on Ext. 53333 (internal phones) or 9925 3333 on mobiles.
 Place the threat document in a plastic envelope or transparent folder to preserve
condition and prevent contamination.
 Do not photocopy and minimise handling.
 Surrender threat document to the Chief Warden.
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Discovering a Suspicious Object









Do not touch, tilt, tamper with or handle the object in any way.
Do not cover the object or immerse it in water.
Notify Supervisor.
Call RMIT Security on Ext. 53333 (internal phones) or 9925 3333.
Shut down any machinery in the vicinity and cease mobile phone and two-way radio
use.
Note any obvious details.
Evacuate area.
Prevent further entry.
Follow ECO instructions.
Evaluating Bomb Threats
Warning
Exits, evacuation routes and Assembly Areas must be searched prior to any bomb threat
evacuation.
The Chief Warden shall evaluate the bomb threat and categorise it as either specific or nonspecific:
Specific:
 Detailed information and may include statements describing the device, why it was
placed, its location, the time of activation and other details.
Non-specific:
 Less detailed and may be a simple statement to the effect that a device has been
placed.
 Very little, if any, additional detail is conveyed before the caller terminates the
conversation.
Non-specific threats are more common. Specific threats are less common, but more credible.
Based on the evaluation, the Chief Warden shall coordinate:
 A search without evacuation.
 An evacuation and search.
 An evacuation (without search).
 If evacuating, ensure exits, evacuation routes and Assembly Areas are searched prior to
any evacuation.
 If evacuating, leave doors, windows and shutters open (allowing any blast to escape and
reducing potential damage).
 If the threat is a suspicious object consider searching for any further suspicious objects.
 Refer to Bomb Threat Search Procedures section in this manual.
 Refer to Evacuation Procedures section in this manual.
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Normality may be restored when:
Police advise the threat has been proven a hoax or the situation has been declared safe.
Testing of Procedure:
The EPC shall ensure that Procedures are exercised at least annually. Exercises are to test the
arrangements set out in the Procedures. Each Exercise tests the Procedure’s capacity in a
range of emergency situations specific to RMIT. Any procedural anomalies or shortfalls
encountered during these exercises, or ensuing operations, are addressed and rectified at
the earliest opportunity.
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Bomb Threat Search Procedures
This section is intended for reference purposes and is not a substitute for formal training.
The most appropriate people to carry out a search in response to a bomb threat are the
occupants of the facility. This is because they have the best idea of what does or does not
belong at any given time. Emergency Services may assist, but this is not normal.
The aim of a bomb threat search is to identify any object:
 That is not normally found in an area location;
 For which an owner cannot be readily identified; or
 Is suspicious for any reason.
Identifying Suspicious Objects
Examples of suspicious objects include:
 A suspiciously labelled object;
 An object similar to that described in the threat;
 An object of unusual size, shape and sound; or
 The presence of pieces of tape, wire, string or explosive wrappings, or other
unfamiliar materials.
Use HOT UP to make an initial assessment of doubtful, unattended or suspicious objects:
Is the item:
 Hidden?
 Obviously a bomb?
 Typical of its environment?
Has there been…
 Unauthorised access?
 Perimeter breach?
Suspicious objects may be Improvised Explosive Devices (IED) or Improvised Dispersion
Devices (IDD).
Improvised Explosive Device
These are objects assembled to create an explosive device. Be aware, that they may not look
like what you generally perceive a ‘bomb’ to look like. If it does not look like it is meant to be
there, question yourself, and then report it.
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Improvised Dispersal Device
These are assembled objects that are created to disperse what is normally a liquid. The
materials may be thick, like heavy oil, or thinner liquids. They are designed to create
vapours, or disperse the materials across a surface area.
In many instances, they may use a low grade explosive material to do this, or by creating a
chemical reaction to achieve dispersal.
Search Procedure
Warning:
Avoid using mobile phones, two-way radio, wireless technology transmission and any other
device that produces electromagnetic radiation if improvised explosive devices are
suspected. Such equipment should not be used until clearance is given by the attending
Bomb Technicians.
Do not wear helmets or vests during the search.
Search for objects that are:
 Unusual in appearance.
 Foreign to a given setting.
 Hidden from view (this does not discount obvious items).
 Ownership or origin questionable.
Bomb threat searches should generally follow this sequence:
 Outside areas including evacuation Assembly Areas.
 Facility entrances, exits and paths people will use to evacuate.
 Public areas within the facility.
 Once external and public areas have been searched, the search should continue,
beginning at the lowest level and continuing up until every level, including the roof,
has been searched.
Divide the facility into manageable areas and prioritise these for searching. Delegate
responsibility for searching each area to available ECO members and Occupants.
The search is to be visual only and not involve any handling. Occupants and Wardens should
further divide their search area and focus attention to search one portion at a time. Conduct
the visual search as follows:
 Visually check from floor level to waist height, e.g. under and on chairs, tables and
cabinets, etc. Start and finish at a common point.
 Visually check from waist to ceiling height, e.g. light fittings, behind drapes, window
ledges, wall decorations and tops of cupboards.
All searched areas should be conspicuously marked and reported to the Chief Warden to
avoid duplication.
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If a suspicious object is located:
 DO NOT touch, tilt, tamper, cover or move it in any way.
 Conspicuously mark the location (e.g. a paper trail to the nearest exit).
 If safe, continue the search to ensure there are no other suspect objects in the
vicinity.
 Evacuated and isolate the area.
 If safe, continue searching in other areas to identify any other suspect object.
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Contaminated Mail
Mail contaminated or suspected of being contaminated with a hazardous substance.
These Procedures should be used as a guide and may not be suitable for all circumstances.
Some Procedures may need to be undertaken simultaneously. Before taking any action,
identify the hazards, assess the risk and consider the consequences.
Trigger
Building occupants receiving contaminated articles or articles suspected of being
contaminated.
Warning
Contaminants may not be visible.
Contaminants may disturbed by even subtle movement and distributed by air handling
systems.
Do not distribute any mail until suspect articles have been cleared.
Exposed Persons
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Cover the contaminated article or seal it in a plastic bag.
Avoid any further handling.
Avoid touching your face or any other exposed skin.
Limit movement and any contact with others. This may spread contamination.
Notify supervisor.
Call RMIT Security on Ext. 53333 (internal phones) or 9925 3333 on mobiles.
Wash exposed skin.
ECO Actions:
 Isolate contaminated area and control entry.
 Ensure Emergency Services called (0-000, some digital mobile phones require ‘112’ to
be dialled).
 Call RMIT Security on Ext. 53333 (internal phones) or 9925 3333 on mobiles.
 For an accompanying bomb threat see Bomb Threat Procedure section in this manual.
 Shut down air handling systems.
 Evacuate affected area and separate and minimise contact with exposed persons.
 If possible, consult Emergency Services prior to further evacuation. Shelter Inside may
be more appropriate.
Normality may be restored when:
Exposed occupants and areas have been decontaminated and assessed and Police inquiries
have concluded.
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Testing of Procedure:
The EPC shall ensure that Procedures are exercised at least annually. Exercises are to test the
arrangements set out in the Procedures. Each Exercise tests the Procedure’s capacity in a
range of emergency situations specific to RMIT. Any procedural anomalies or shortfalls
encountered during these exercises, or ensuing operations, are addressed and rectified at
the earliest opportunity.
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Public Address Announcements
Following the Alert Tone
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“An alarm has occurred and is being investigated. Do NOT exit. Please follow Wardens
directions and prepare to move to the nearest safe exit only if requested. Floor Wardens
prepare your floor and report only if necessary.”
Pause then repeat
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“An alarm has occurred and is being investigated. Do NOT exit. Please follow Wardens
directions and prepare to move to the nearest safe exit only if requested. Floor Wardens
prepare your floor and report only if necessary.”
Following the Evacuate Tone
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“For safety reasons, please follow all Wardens directions, evacuate the building via your
safest exit, and report to your identified assembly area. I repeat, for safety reasons, please
follow all Wardens directions, evacuate the building and report to your identified assembly
area. Floor Wardens, report if necessary.”
Pause then repeat.
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“For safety reasons, please follow all Wardens directions, evacuate the building via your
safest exit, and report to your identified assembly area. I repeat, for safety reasons, please
follow all Wardens directions, evacuate the building and report to your identified assembly
area. Floor Wardens, report if necessary.”
Following a False Alarm
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“The alarm was caused by a false condition. Please return to your workplace and resume
normal activities. Thank you for your cooperation.”
“The alarm was caused by a false condition. Please return to your workplace and resume
normal activities. Thank you for your cooperation.”
Pause then repeat
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"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“The alarm was caused by a false condition. Please return to your workplace and resume
normal activities. Thank you for your cooperation.”
“The alarm was caused by a false condition. Please return to your workplace and resume
normal activities. Thank you for your cooperation.”
Before an Exercise
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“A practice evacuation exercise is about to commence, your participation is requested”
Pause then repeat
Commencing an Exercise (Alert Tone)
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“This is a drill. Please follow all Wardens directions. Floor Wardens attend your WIP. Exit
Wardens prepare your exits. Staff prepare to move the nearest exit.”
Pause then repeat
Commencing an Exercise (Evacuate Tone)
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“This is a drill. Please follow Wardens directions, evacuate the building via the nearest safe
exit, report to your assembly area as directed, assemble with your floor only and remain
outside for further instructions. Floor Wardens, report once clear.
Pause then repeat
Concluding an Exercise
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“The evacuation exercise is complete. Thank you for your support.”
Pause then repeat
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CODE BLUE MEDICAL
Code Blue - Medical
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Medical Emergency
Medical emergency requiring first aid treatment.
These Procedures should be used as a guide and may not be suitable for circumstances.
Some Procedures may need to be undertaken simultaneously. Before taking any action,
assess the risk and consider the consequences.
Trigger
Occupant suffering a medical emergency requiring first aid treatment.
Warning
Occupants administering first aid should take universal infection control precautions prior to
contact with any casualty.
If there is no further danger to the casualty, minimise movement and provide support.
Occupant Actions:
 Alert persons nearby.
 Call for assistance and First Aid Officers.
 If there is further danger and this cannot be controlled, commence evacuation. See
Procedures for Occupants, Discovering an Emergency section in this manual.
 Apply DRABCD first aid protocol.
 Assist and reassure injured person.
 Determine if Ambulance required.
 Call Ambulance by dialling ‘0-000’ (some digital mobile phones requires ‘112’ to be
dialled) and provide the following information:
o Name:
o Location:
o Nearest Cross Street:
o Number of persons Injured:
o Extent of Injuries (if able):
 Call RMIT Security on Ext. 53333 (internal phones) or 9925 3333 on mobiles.
 Designate someone to meet the ambulance and direct it to the correct location.
 First Aid Officers and Chief Warden should record all relevant details.
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ECO Actions:
 Call for assistance and First Aid Officers.
 If there is further danger and this cannot be controlled, commence evacuation. See
Evacuation section in this manual.
 Apply DRABCD first aid protocol.
 Assist and reassure injured person.
 Determine if Ambulance required.
 Call Ambulance by dialling ‘0-000’ (some digital mobile phones requires ‘112’ to be
dialled) and provide the following information:
o Name:
o Location:
o Nearest Cross Street:
o Number of persons Injured:
o Extent of Injuries (if able):
 Call RMIT Security on Ext. 53333 (internal phones) or 9925 3333 on mobiles.
 Designate someone to meet the ambulance and direct it to the correct location.
 First Aid Officers and Chief Warden should record all relevant details.
Normality may be restored when:
The casualty has been treated and transported (if necessary), any hazards have been
removed and any investigations have concluded.
Testing of Procedure:
The EPC shall ensure that Procedures are exercised at least annually. Exercises are to test the
arrangements set out in the Procedures. Each Exercise tests the Procedure’s capacity in a
range of emergency situations specific to RMIT. Any procedural anomalies or shortfalls
encountered during these exercises, or ensuing operations, are addressed and rectified at
the earliest opportunity.
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Public Address Announcements
Following the Alert Tone
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“An alarm has occurred and is being investigated. Do NOT exit. Please follow Wardens
directions and prepare to move to the nearest safe exit only if requested. Floor Wardens
prepare your floor and report only if necessary.”
Pause then repeat
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“An alarm has occurred and is being investigated. Do NOT exit. Please follow Wardens
directions and prepare to move to the nearest safe exit only if requested. Floor Wardens
prepare your floor and report only if necessary.”
Following the Evacuate Tone
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“For safety reasons, please follow all Wardens directions, evacuate the building via your
safest exit, and report to your identified assembly area. I repeat, for safety reasons, please
follow all Wardens directions, evacuate the building and report to your identified assembly
area. Floor Wardens, report if necessary.”
Pause then repeat.
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“For safety reasons, please follow all Wardens directions, evacuate the building via your
safest exit, and report to your identified assembly area. I repeat, for safety reasons, please
follow all Wardens directions, evacuate the building and report to your identified assembly
area. Floor Wardens, report if necessary.”
Following a False Alarm
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“The alarm was caused by a false condition. Please return to your workplace and resume
normal activities. Thank you for your cooperation.”
“The alarm was caused by a false condition. Please return to your workplace and resume
normal activities. Thank you for your cooperation.”
Pause then repeat
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"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“The alarm was caused by a false condition. Please return to your workplace and resume
normal activities. Thank you for your cooperation.”
“The alarm was caused by a false condition. Please return to your workplace and resume
normal activities. Thank you for your cooperation.”
Before an Exercise
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“A practice evacuation exercise is about to commence, your participation is requested”
Pause then repeat
Commencing an Exercise (Alert Tone)
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“This is a drill. Please follow all Wardens directions. Floor Wardens attend your WIP. Exit
Wardens prepare your exits. Staff prepare to move the nearest exit.”
Pause then repeat
Commencing an Exercise (Evacuate Tone)
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“This is a drill. Please follow Wardens directions, evacuate the building via the nearest safe
exit, report to your assembly area as directed, assemble with your floor only and remain
outside for further instructions. Floor Wardens, report once clear.
Pause then repeat
Concluding an Exercise
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“The evacuation exercise is complete. Thank you for your support.”
Pause then repeat
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CODE YELLOW –
INTERNAL
EMERGENCY
Code Yellow – Internal Emergency
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Air Supply Contamination
Contamination of the facility’s air supply with a toxic or irritating substance.
These Procedures should be used as a guide and may not be suitable for all circumstances.
Some Procedures may need to be undertaken simultaneously. Before taking any action,
identify the hazards, assess the risk and consider the consequences.
Trigger
Release of a toxic or irritating substance.
Warning
Substance may be drawn into the facility by air handling and air conditioning plant.
Substance may be distributed throughout the facility by air handling and air conditioning
plant.
Hazardous vapours and gasses may travel to remote areas of the facility. Vapours and gasses
may be heavier than air and may accumulate in low areas and drains with poor ventilation.
Hazardous materials may be flammable, corrosive, explosive, radioactive and toxic.
Occupant Actions:
 Call Emergency Services on “0-000” (some digital mobile phones require ‘112’ to be
dialled). Report the nature of the facility, number of occupants affected, the total
number of occupants and the number of occupants with disabilities.
 Call RMIT Security on Ext. 53333 (internal phones) or 9925 3333 on mobiles.
 Activate ECO.
 Shut down air conditioning and air handling plant (where able).
 Close doors, windows and shutters to contain contamination.
 If safe, attempt to identify source of contamination. If the source is internal consider
evacuation.
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ECO Actions:
 Call Emergency Services on “0-000” (some digital mobile phones require ‘112’ to be
dialled). Report the nature of the facility, number of occupants affected, the total
number of occupants and the number of occupants with disabilities.
 Call RMIT Security on Ext. 53333 (internal phones) or 9925 3333 on mobiles.
 Activate ECO.
 Shut down air conditioning and air handling plant.
 Close doors, windows and shutters to contain contamination.
 Brief occupants.
 If safe, attempt to identify source of contamination. If the source is internal consider
evacuation.
 Consider the effect that the emergency may have on evacuation routes, paths for
leaving the facility and the Assembly area.
 It may be necessary to use an alternate evacuation route and Assembly area or to
shelter occupants in place.
 Discuss evacuation options with Emergency Services.
Normality may be restored when:
The incident has been rendered safe.
Testing of Procedure:
The EPC shall ensure that Procedures are exercised at least annually. Exercises are to test the
arrangements set out in the Procedures. Each Exercise tests the Procedure’s capacity in a
range of emergency situations specific to RMIT. Any procedural anomalies or shortfalls
encountered during these exercises, or ensuing operations, are addressed and rectified at
the earliest opportunity.
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Flooding (Internal)
A large quantity of water outside of its normal containment with the potential to cause
damage.
These Procedures should be used as a guide and may not be suitable for all circumstances.
Some Procedures may need to be undertaken simultaneously. Before taking any action,
identify the hazards, assess the risk and consider the consequences.
Trigger
Severe weather, structural failure, plumbing failure, services failure, plant failure etc.
Warning
Beware wet and slippery floors. Pools of water may be energised with electrical current. The
quantity of water may exceed the buildings load bearing capacity and cause structural
failure. Water may be contaminated with chemical and biological hazards.
Occupant Actions:
 See Discovering an Emergency section in this manual..
 If there is significant or uncontrolled flooding or any electrical hazard call the
Emergency Services (0-000, some digital mobile phones require ‘112’ to be dialled).
 Call RMIT Security on Ext. 53333 (internal phones) or 9925 3333 on mobiles.
 If affected, do not use lift.
 If possible use local control valves to isolate source of flooding.
ECO Actions:













See Discovering an Emergency section in this manual.
If there is significant or uncontrolled flooding or any electrical hazard call the
Emergency Services (0-000, some digital mobile phones require ‘112’ to be dialled).
Call RMIT Security on Ext. 53333 (internal phones) or 9925 3333 on mobiles.
If affected, do not use lift.
If possible use local control valves to isolate source of flooding.
If necessary use main control valve to isolate source of flooding.
Check for flooding on and water draining to lower levels.
Isolate power to affected area.
Provide gloves and other necessary PPE for persons exposed to flooding.
Raise stock, records, equipment, chemicals, waste e.g. by stacking them on benches and
tables.
Use squeegees, towels and other absorbents to contain and direct flow to drains, exits
and the facility’s exterior.
Use mops, buckets and other absorbents to remove floodwater.
Salvaged material and documents should be relocated to a well-drained, ventilated,
sheltered area where they will not cause further damage.
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Normality may be restored when:
The cause of flooding has been isolated, recovery operations have concluded and there is no
risk to occupant safety.
Testing of Procedure:
The EPC shall ensure that Procedures are exercised at least annually. Exercises are to test the
arrangements set out in the Procedures. Each Exercise tests the Procedure’s capacity in a
range of emergency situations specific to RMIT. Any procedural anomalies or shortfalls
encountered during these exercises, or ensuing operations, are addressed and rectified at
the earliest opportunity.
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Hazardous Materials Incident (Internal)
Uncontrolled release of a hazardous or suspected hazardous substance.
These Procedures should be used as a guide and may not be suitable for all circumstances.
Some Procedures may need to be undertaken simultaneously. Before taking any action,
identify the hazards, assess the risk and consider the consequences.
Trigger
Uncontrolled release of a hazardous or suspected hazardous substance inside the facility.
Warning
Vapours from a spill may travel to and affect remote areas of the facility. Vapours may
accumulate in confined and poorly ventilated spaces. Potentially contaminated persons
should be isolated from other occupants. Hazardous materials may be flammable, corrosive,
explosive, radioactive and toxic.
Occupant Actions:
 Use Manual Call Point to activate fire alarm and automatic fire trips.
 If safe, rescue any persons in immediate danger and remove them to safety.
 Call Emergency Services on ‘0-000’ (some digital mobile phones require ‘112’ to be
dialled).
 Call RMIT Security on Ext. 53333 (internal phones) or 9925 3333 on mobiles.
 DO NOT use mobile phones or two-way communication and smoking is prohibited.
 Identify substance and hazards involved. For further information refer to Material
Safety Data Sheet.
 If safe, trained and wearing suitable PPE, attempt to control spill by righting containers,
closing valves, stopping processes and using spill kits to contain spill.
 Isolate contaminated persons and commence decontamination for at least 15 minutes
with a large volume of fresh, flowing water.
 If unsafe, evacuate.
 Close, but do not lock doors and windows to confine gas.
 Evacuation should be uphill, upwind and no less than 50 m from the leak source or as
directed by Laboratory staff, member of the ECO, or the attending Emergency Service.
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ECO Actions:
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 Use Manual Call Point to activate fire alarm and automatic fire trips.
 If safe, rescue any persons in immediate danger and remove them to safety.
 Call Emergency Services on ‘0-000’ (some digital mobile phones require ‘112’ to be
dialled).
 Call RMIT Security on Ext. 53333 (internal phones) or 9925 3333 on mobiles.
 DO NOT use mobile phones or two-way communication and smoking is prohibited.
 Identify substance and hazards involved. For further information refer to Material
Safety Data Sheet.
 If safe, trained and wearing suitable PPE, attempt to control spill by righting containers,
closing valves, stopping processes and using spill kits to contain spill.
 Isolate contaminated persons and commence decontamination for at least 15 minutes
with a large volume of fresh, flowing water.
 If unsafe, evacuate.
 Close, but do not lock doors and windows to confine gas.
 Consider the effect that the emergency may have on evacuation routes, paths for
leaving the facility and the Assembly Area. It may be necessary to use an alternate
evacuation route and Assembly Area. It may be safer to shelter occupants in place.
 Evacuation should be uphill, upwind and no less than 50 m from the leak source or as
directed by Laboratory staff or the attending Emergency Service.
Normality may be restored when:
The spill has been recovered, any associated hazards removed and Emergency Services
advise the situation is safe.
Testing of Procedure:
The EPC shall ensure that Procedures are exercised at least annually. Exercises are to test the
arrangements set out in the Procedures. Each Exercise tests the Procedure’s capacity in a
range of emergency situations specific to RMIT. Any procedural anomalies or shortfalls
encountered during these exercises, or ensuing operations, are addressed and rectified at
the earliest opportunity.
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Lift Failure
Lift failure with or without persons trapped inside.
These Procedures should be used as a guide and may not be suitable for circumstances.
Some Procedures may need to be undertaken simultaneously. Before taking any action,
assess the risk and consider the consequences.
Trigger
Mechanical failure, electronic failure, power failure, fire, flood etc.
Warning
Occupants should not try to escape from a lift without the assistance of Emergency Services
or a Lift Technician.
Occupants should not try to effect rescue from a lift without the assistance of Emergency
Services or a Lift Technician.
Occupant Actions:
Determine if persons are trapped in lift.
Contact Lift Service Provider for emergency assistance.
Call RMIT Security on Ext. 53333 (internal phones) or 9925 3333 on mobiles.
If persons trapped in lift, assess need to contact Emergency Services.
Call Emergency Services on ‘0-000’ (some digital mobile phones require ‘112’ to be
dialled) if trapped persons are distressed or in danger.
 Ensure occupants do not use other lifts that may not be functioning reliably.





ECO Actions:









Determine if persons are trapped in lift.
Contact Lift Service Provider for emergency assistance.
Call RMIT Security on Ext. 53333 (internal phones) or 9925 3333 on mobiles.
If persons trapped in lift, assess need to contact Emergency Services.
Call Emergency Services on ‘0-000’ (some digital mobile phones require ‘112’ to be
dialled) if trapped persons are distressed or in danger.
Ensure occupants do not use other lifts that may not be functioning reliably.
Ensure competent personnel are positioned to provide verbal support to trapped
persons.
Consider need to arrange additional staff to maintain services without lift.
If a semi or non-ambulant occupant must be moved in an emergency, contact
Emergency Services for assistance.
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Normality may be restored when:
Lift services are restored.
Testing of Procedure:
The EPC shall ensure that Procedures are exercised at least annually. Exercises are to test the
arrangements set out in the Procedures. Each Exercise tests the Procedure’s capacity in a
range of emergency situations specific to RMIT. Any procedural anomalies or shortfalls
encountered during these exercises, or ensuing operations, are addressed and rectified at
the earliest opportunity.
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Security System Failure
Failure of the system that electronically locks and releases security doors in the facility.
These Procedures should be used as a guide and may not be suitable for all circumstances.
Some Procedures may need to be undertaken simultaneously. Before taking any action,
identify the hazards, assess the risk and consider the consequences.
Trigger
Electricity failure, electronic fault, lightning strikes etc.
Warning
Electronically locked doors may be released allowing persons to leave and enter undetected.
Occupant Actions:
 Call RMIT Security on Ext. 53333 (internal phones) or 9925 3333 on mobiles.
ECO Actions:









Notify Security Service Company.
Call RMIT Security on Ext. 53333 (internal phones) or 9925 3333 on mobiles.
Inform all occupants.
Check for Fire Alarm Activation/ Fire Indicator Panel failure. See separate procedures.
Check to see if doors will open and close manually.
Ensure occupants monitor entrances and exits for unauthorised use.
Ensure that the facility is able to be secured until technicians attend.
If required, arrange additional security to secure premises.
Check electricity supply.
Normality may be restored when:
Technicians have restored security systems and electronically locked doors are secured.
Testing of Procedure:
The EPC shall ensure that Procedures are exercised at least annually. Exercises are to test the
arrangements set out in the Procedures. Each Exercise tests the Procedure’s capacity in a
range of emergency situations specific to RMIT. Any procedural anomalies or shortfalls
encountered during these exercises, or ensuing operations, are addressed and rectified at
the earliest opportunity.
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Public Address Announcements
Following the Alert Tone
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“An alarm has occurred and is being investigated. Do NOT exit. Please follow Wardens
directions and prepare to move to the nearest safe exit only if requested. Floor Wardens
prepare your floor and report only if necessary.”
Pause then repeat
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“An alarm has occurred and is being investigated. Do NOT exit. Please follow Wardens
directions and prepare to move to the nearest safe exit only if requested. Floor Wardens
prepare your floor and report only if necessary.”
Following the Evacuate Tone
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“For safety reasons, please follow all Wardens directions, evacuate the building via your
safest exit, and report to your identified assembly area. I repeat, for safety reasons, please
follow all Wardens directions, evacuate the building and report to your identified assembly
area. Floor Wardens, report if necessary.”
Pause then repeat.
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“For safety reasons, please follow all Wardens directions, evacuate the building via your
safest exit, and report to your identified assembly area. I repeat, for safety reasons, please
follow all Wardens directions, evacuate the building and report to your identified assembly
area. Floor Wardens, report if necessary.”
Following a False Alarm
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“The alarm was caused by a false condition. Please return to your workplace and resume
normal activities. Thank you for your cooperation.”
“The alarm was caused by a false condition. Please return to your workplace and resume
normal activities. Thank you for your cooperation.”
Pause then repeat
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"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“The alarm was caused by a false condition. Please return to your workplace and resume
normal activities. Thank you for your cooperation.”
“The alarm was caused by a false condition. Please return to your workplace and resume
normal activities. Thank you for your cooperation.”
Before an Exercise
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“A practice evacuation exercise is about to commence, your participation is requested”
Pause then repeat
Commencing an Exercise (Alert Tone)
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“This is a drill. Please follow all Wardens directions. Floor Wardens attend your WIP. Exit
Wardens prepare your exits. Staff prepare to move the nearest exit.”
Pause then repeat
Commencing an Exercise (Evacuate Tone)
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“This is a drill. Please follow Wardens directions, evacuate the building via the nearest safe
exit, report to your assembly area as directed, assemble with your floor only and remain
outside for further instructions. Floor Wardens, report once clear.
Pause then repeat
Concluding an Exercise
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“The evacuation exercise is complete. Thank you for your support.”
Pause then repeat
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CODE BLACK –
PERSONAL THREAT
Code Black – Personal Threat
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Emergency Lockdown – Armed Offender(s) or Firearms Attack
These Procedures should be used as a guide and may not be suitable for all circumstances.
Some Procedures may need to be undertaken simultaneously. Before taking any action,
identify the hazards, assess the risk and consider the consequences.
Attacks involving firearms in Australia may be infrequent but it is important to be prepared
to respond to such incidents.
Building Emergency Procedures traditionally focused upon the safe evacuation of staff,
students and visitors (building occupants). This is an appropriate response to most
emergency situations (e.g. fire, gas leak, internal release of hazardous materials), but in
some situations it may actually be safer to stay inside the building.
The guiding principle is ESCAPE, SEE, TELL, ACT.
“In most incidents, active shooters need freedom of movement and ready access to victims
in order to achieve their objective. Therefore, minimising the offender’s access to potential
victims should be the primary objective of any plans or strategies. This is most likely to be
achieved through the following activities:






Initiating immediate response activities
Minimising the duration of the incident
Restricting the offender’s movements
Moving people from danger
Preventing people from entering the scene
Helping police to locate and contain the shooter.
“TIME + FREEDOM OF MOVEMENT = INCREASED CASUALTIES”
Source: "Active Shooter Guidelines for Places of Mass Gathering", Australia-New Zealand
Counter-Terrorism Committee, Commonwealth of Australia 2013
An Emergency Lockdown will be implemented when necessary to ensure that the occupants
of University buildings are protected from violent incidents, including but not limited to
active shooter events, terrorist attack, or other form of violent civil disturbance.
An Emergency Lockdown may also be implemented in situations when additional pedestrian
traffic on campus may hinder the work of the attending Emergency Services.
You will be notified of an Emergency Lockdown by the attending Emergency Services
personnel, RMIT Security or your Emergency Control Organisation, via the building’s
emergency warning PA system or another mechanism.
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In the event of an Emergency Lockdown:
Occupant(s) actions during the incident:
ESCAPE
Under immediate gunfire – Take cover initially, but attempt to leave the area as soon as
possible if safe to do so. Try to confirm that your escape route is safe.
Nearby gunfire - Leave the area immediately, moving away from the gunfire if this can be
achieved safely.
 Leave your belongings behind.
 Do not congregate at evacuation points.
 Try to maintain cover (see below).
Cover from gunfire – Seek out (where it can be achieved safely) to obtain some level of
protection from gunfire:
 Substantial brickwork or concrete walls
 Engine blocks of motor vehicles
 Base of large live trees
 earth banks/hills/mounds
Cover from view – Seek out (where it can be achieved safely) to obtain some level of
concealment from the offender but not protection from gunfire:
 Internal partition (s)
 Car door(s)
 Wooden fence(s)
 Window curtains
SEE
The more information you can pass on to police the better, but NEVER risk your own
safety or that of others to gain it.
If it is safe to do so, think about obtaining the following information:
 Details of any firearms being used or possessed
 Exact location of the incident
 Whether the perpetrator is stationary or moving in any particular direction
 Number of casualties
 Number of other people in the area
 Number and description of offenders
 Their motives or intent (if known or apparent)
 What else they are carrying.
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TELL
 Ring Police immediately on dial 0-000 (some digital mobile phones require 112 to
be dialled) and give them the information shown under ‘SEE’.
 Stay on the line and provide any other information or updates the operator
requests (BUT ONLY if safe to do so).
 Use all the channels of communication available to you to inform staff, visitors,
neighbouring premises, etc. of the danger.
IF YOU CAN’T ESCAPE
ACT
Secure your immediate environment and other vulnerable areas.
Keep people out of public areas, such as corridors and foyers.
Consider locking/barricading yourself and others in a room or secure area.
Try to choose a room where escape to a more secure area may be possible.
Move away from the door, remain quiet and stay there until told otherwise by
appropriate authorities, or you need to move for safety reasons.
 Silence mobile phones and other devices that may identify your presence.
 Consider (only as a last resort) options for arming yourself with improvised
weapons to defend yourself if you are located.
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
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
Police response
In an attack involving firearms a police officer’s priority is to protect lives. In an active
shooter scenario, this usually means locating the offender as quickly as possible, even if it
means initially moving past people who need help.
Please remember:
 At first police officers MAY NOT be able to distinguish you from the gunman.
 Police officers may be armed and could point guns in your direction.
 They may initially move past you in search of the gunman.
 AVOID quick movements or shouting and keep your hands in view.
 Promptly follow any instructions given.
Be aware that Police may enter your location at some stage to secure the building and locate
people that have hidden from the threat.
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ECO actions during the incident:
The Building Warden will:
 Coordinate activities until the Chief Warden assumes control or the Police arrive an
assume control of the incident.
 Use the built environment to restrict or deny access (where safe to do so), e.g.
locking/barricading entries, room or secure areas.
 Have RMIT Security commence CCTV surveillance and track the offender(s).
 Communicate appropriate cover and concealment options to those present (e.g.
using the EWIS if safe to do so).
The Chief Warden/RMIT Incident Manager will (where safe to do so):
 Identify and establish a safe medical triage/first aid location.
 Restrict further vehicle access to the site (bollards, gates, road closures, etc.).
 Restrict physical access to the site or general vicinity.
 Facilitating the evacuation of those at risk.
 Notify key staff of the incident.
 Appoint an Evacuation Manager and ensure they have situational awareness.
 Provide guidance on safe routes for those that are self-evacuating (possibly under
the direction of the attending Emergency Service).
 Assess the suitability and potential safety of normal evacuation routes.
 Evaluate the safety of standing Assembly Areas and change if necessary.
 Identify potential safe places or strong holds for those unable to evacuate.
 Containing the incident or threat by using electronic or mechanical isolation
systems to constrain the movement of the offender or restrict access to potential
victims.
 Identify and establish a perimeter.
 Use the existing built environment to best advantage for safety and containment
action.
 Consider restricting escape options for the offender if these may endanger others.
 Supporting emergency response and investigation activities
 Identify and communicate safe access routes/form up points for Emergency
Services.
 Consider using CCTV and other remote methods where possible.
 Commence incident and decision-making logs.
 Nominate a suitable Emergency Management Liaison Officer to meet/brief the
Police.
 Ensure access to site plans and CCTV footage (where possible).
 Clearly identify when Incident Management has transitioned to the Police.
 Provide ongoing support to the emergency response action as requested.
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Normality may be restored when:
Police operations have concluded and there is no danger of the offender’s return.
Testing of Procedure:
The EPC shall ensure that Procedures are exercised at least annually. Exercises are to test the
arrangements set out in the Procedures. Each Exercise tests the Procedure’s capacity in a
range of emergency situations specific to RMIT. Any procedural anomalies or shortfalls
encountered during these exercises, or ensuing operations, are addressed and rectified at
the earliest opportunity.
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Illegal Occupancy
Short or long term occupation of the facility or parts of the facility by unauthorised
persons.
These Procedures should be used as a guide and may not be suitable for all circumstances.
Some Procedures may need to be undertaken simultaneously. Before taking any action,
identify the hazards, assess the risk and consider the consequences.
Trigger
Industrial action, political protest, community outrage etc.
Occupant Actions:






Call RMIT Security on Ext. 53333 (internal phones) or 9925 3333 on mobiles.
Alert ECO.
Reassure occupants.
Lock doors and windows.
Restrict illegal occupants to affected area.
Restrict the use of external non-emergency communication.
ECO Actions:
Call RMIT Security on Ext. 53333 (internal phones) or 9925 3333 on mobiles.
Alert ECO.
Inform occupants of restrictions to be implemented.
Reassure occupants.
Lock doors and windows.
Restrict illegal occupants to affected area.
Restrict facility occupant’s access to affected area.
Inform occupants of unaffected areas to remain at their location unless otherwise
advised.
 Restrict the use of external non-emergency communication.








Normality may be restored when:
Illegal occupants leave or have been removed and any risks to occupant safety have been
controlled.
Testing of Procedure:
The EPC shall ensure that Procedures are exercised at least annually. Exercises are to test the
arrangements set out in the Procedures. Each Exercise tests the Procedure’s capacity in a
range of emergency situations specific to RMIT. Any procedural anomalies or shortfalls
encountered during these exercises, or ensuing operations, are addressed and rectified at
the earliest opportunity.
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Personal Threat
Any actual or suggested threat to cause physical harm to an occupant.
These Procedures should be used as a guide and may not be suitable for all circumstances.
Some Procedures may need to be undertaken simultaneously. Before taking any action,
identify the hazards, assess the risk and consider the consequences.
Trigger
Armed or unarmed offender threatening or causing physical harm to occupants.
Warning
 DO NOT attempt to stop offender.
 DO NOT insult, ridicule or argue with the offender.
 DO NOT volunteer information.
 DO NOT have prolonged eye contact with the offender.
 DO NOT attempt to follow or apprehend the offender after the armed hold-up.
During the Assault:
 Endeavour to stay calm and obey the armed offender’s instructions.
 Do as you are directed and nothing more.
 Confirm the offender’s instructions by repeating the demand as you carry out the
required action.
 If ordered to hand over anything, be deliberate in your movements.
 Observe as much as possible. In particular note speech, mannerisms, clothing, scars, or
any other distinguishing features such as tattoos.
 Take note of the weapon used by the offender.
After the Offender has departed:
 If possible, obtain a description of the getaway vehicle and the direction taken.
 Call RMIT Security on Ext. 53333 (internal phones) or 9925 3333 on mobiles.
 Notify Police on ‘0-000’ (some digital mobile phones require ‘112’ to be dialled).
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ECO Actions:
Page 105
Ensure Police have been called.
Call RMIT Security on Ext. 53333 (internal phones) or 9925 3333 on mobiles.
Activate ECO. Consider the need to do this discretely.
Restrict entry to the building if possible.
Attempt to confine or isolate the offender.
Consider evacuation (only if safe to do so).
If you have a description of a car or of the direction the intruder(s) were travelling,
advice Police and/or Manager.
 Ask occupants to complete an Offender Description Form, see appendix in this manual.
 Ensure all details are passed to Police.
 Offer Employee Assistance Scheme to any affected persons.







Normality may be restored when:
Police operations have concluded and there is no danger of the offender’s return.
Testing of Procedure:
The EPC shall ensure that Procedures are exercised at least annually. Exercises are to test the
arrangements set out in the Procedures. Each Exercise tests the Procedure’s capacity in a
range of emergency situations specific to RMIT. Any procedural anomalies or shortfalls
encountered during these exercises, or ensuing operations, are addressed and rectified at
the earliest opportunity.
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Public Address Announcements
Following the Alert Tone
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“An alarm has occurred and is being investigated. Do NOT exit. Please follow Wardens
directions and prepare to move to the nearest safe exit only if requested. Floor Wardens
prepare your floor and report only if necessary.”
Pause then repeat
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“An alarm has occurred and is being investigated. Do NOT exit. Please follow Wardens
directions and prepare to move to the nearest safe exit only if requested. Floor Wardens
prepare your floor and report only if necessary.”
Following the Evacuate Tone
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“For safety reasons, please follow all Wardens directions, evacuate the building via your
safest exit, and report to your identified assembly area. I repeat, for safety reasons, please
follow all Wardens directions, evacuate the building and report to your identified assembly
area. Floor Wardens, report if necessary.”
Pause then repeat.
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“For safety reasons, please follow all Wardens directions, evacuate the building via your
safest exit, and report to your identified assembly area. I repeat, for safety reasons, please
follow all Wardens directions, evacuate the building and report to your identified assembly
area. Floor Wardens, report if necessary.”
Following a False Alarm
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“The alarm was caused by a false condition. Please return to your workplace and resume
normal activities. Thank you for your cooperation.”
“The alarm was caused by a false condition. Please return to your workplace and resume
normal activities. Thank you for your cooperation.”
Pause then repeat
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"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“The alarm was caused by a false condition. Please return to your workplace and resume
normal activities. Thank you for your cooperation.”
“The alarm was caused by a false condition. Please return to your workplace and resume
normal activities. Thank you for your cooperation.”
Before an Exercise
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“A practice evacuation exercise is about to commence, your participation is requested”
Pause then repeat
Commencing an Exercise (Alert Tone)
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“This is a drill. Please follow all Wardens directions. Floor Wardens attend your WIP. Exit
Wardens prepare your exits. Staff prepare to move the nearest exit.”
Pause then repeat
Commencing an Exercise (Evacuate Tone)
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“This is a drill. Please follow Wardens directions, evacuate the building via the nearest safe
exit, report to your assembly area as directed, assemble with your floor only and remain
outside for further instructions. Floor Wardens, report once clear.
Pause then repeat
Concluding an Exercise
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“The evacuation exercise is complete. Thank you for your support.”
Pause then repeat
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CODE BROWN –
EXTERNAL
EMERGENCY
Code Brown – External Emergency
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Chemical Vapour or Gas Leak
Uncontrolled release of a hazardous gas from its containment.
These Procedures should be used as a guide and may not be suitable for all circumstances.
Some Procedures may need to be undertaken simultaneously. Before taking any action,
identify the hazards, assess the risk and consider the consequences.
Trigger
Maintenance, plumbing failure, valve left open, sabotage etc.
Warning
Gas may be flammable, oxidizing, asphyxiating, toxic and/ or corrosive.
Occupant Actions:
 Use Manual Call Point to activate fire alarm and automatic fire trips.
 Eliminate ignition sources. DO NOT use mobile phones or two-way communication and
smoking is prohibited.
 If safe, rescue any persons in immediate danger and remove them to safety.
 Call Emergency Services, Dial ‘0-000’ (some digital mobile phones require ‘112’ to be
dialled).
 Call RMIT Security on Ext. 53333 (internal phones) or 9925 3333 on mobiles.
 Attempt to shut off gas supply at local control valve.
 Close, but do not lock doors and windows to confine gas.
 Shut down air conditioning and air handling plant.
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ECO Actions:
Page 110
 Use Manual Call Point to activate fire alarm and automatic fire trips.
 Eliminate ignition sources. DO NOT use mobile phones or two-way communication and
smoking is prohibited.
 If safe, rescue any persons in immediate danger and remove them to safety.
 Call Emergency Services, Dial ‘0-000’ (some digital mobile phones require ‘112’ to be
dialled).
 Call RMIT Security on Ext. 53333 (internal phones) or 9925 3333 on mobiles.
 Call Gas Supplier.
 Attempt to shut off gas supply at local control valve.
 If unsuccessful, attempt to shut off gas supply at main control valve.
 Close, but do not lock doors and windows to confine gas.
 Shut down air conditioning and air handling plant.
 Consider the effect that the emergency may have on evacuation routes, paths for
leaving the facility and the Assembly Area. It may be necessary to use an alternate
evacuation route and Assembly Area. It may be safer to shelter occupants in place.
 Evacuation should be uphill, upwind and no less than 50 m from the leak source or as
directed by the attending Emergency Service.
Normality may be restored when:
Hazardous gas has dissipated and normal gas supply has been restored
Testing of Procedure:
The EPC shall ensure that Procedures are exercised at least annually. Exercises are to test the
arrangements set out in the Procedures. Each Exercise tests the Procedure’s capacity in a
range of emergency situations specific to RMIT. Any procedural anomalies or shortfalls
encountered during these exercises, or ensuing operations, are addressed and rectified at
the earliest opportunity.
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Civil Disorder
Larger scale external public demonstration or disobedience, passive or violent, intended to
create disruption.
These Procedures should be used as a guide and may not be suitable for all circumstances.
Some Procedures may need to be undertaken simultaneously. Before taking any action,
identify the hazards, assess the risk and consider the consequences.
Trigger
Industrial action, political protest, community outrage, riot, celebration etc.
Occupant Actions:







Call RMIT Security on Ext. 53333 (internal phones) or 9925 3333 on mobiles.
Alert ECO.
Restrict access and egress.
Lock doors and windows.
Secure files, computers and other valuables.
Restrict contact between the demonstrators and the facility occupants.
Restrict the use of external non-emergency communication.
ECO Actions:










Call RMIT Security on Ext. 53333 (internal phones) or 9925 3333 on mobiles.
Alert ECO.
Inform occupants of restrictions to be implemented.
Reassure occupants.
Restrict access and egress.
Lock doors and windows.
Secure files, computers and other valuables.
Withdraw occupants from public and exposed areas.
Restrict contact between the demonstrators and the facility occupants.
Restrict the use of external non-emergency communication.
Normality may be restored when:
Order is restored or demonstrators have dispersed.
Testing of Procedure:
The EPC shall ensure that Procedures are exercised at least annually. Exercises are to test the
arrangements set out in the Procedures. Each Exercise tests the Procedure’s capacity in a
range of emergency situations specific to RMIT. Any procedural anomalies or shortfalls
encountered during these exercises, or ensuing operations, are addressed and rectified at
the earliest opportunity.
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Earthquake
Any sudden or violent shaking of the ground with the potential for structural damage.
These Procedures should be used as a guide and may not be suitable for all circumstances.
Some Procedures may need to be undertaken simultaneously. Before taking any action,
identify the hazards, assess the risk and consider the consequences.
Trigger
Seismic activity including land slide, subsidence, movement of the crust and volcanic activity.
Warning
Beware of fallen power lines, gas leaks and flooding
Beware of falling debris and unstable structures
Indoors





Avoid windows, shelving, loose furniture.
Seek shelter under a door frame, table, or bench.
Do not use lift.
Do not rush outside.
Evacuation from the facility may not be appropriate.
Outdoors
 If outdoors, keep well clear of buildings and other structures, power lines, trees etc.
 If in a vehicle, stop in an open area and listen to your car radio for advice.
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After the Earthquake
Occupant Actions:











Tune radio to local media.
Do not use lift.
STAY VIGILANT.
Expect aftershocks.
Activate ECO and request damage reports.
Tune radio to local media.
Watch for hazards and check for injuries or damage.
Only use telephones in an emergency.
Avoid driving unless for emergency.
Stay calm and help others if possible.
Watch for falling objects.
ECO Actions:
Tune radio to local media.
Do not use lift.
STAY VIGILANT.
Expect aftershocks.
Activate ECO and request damage reports.
Tune radio to local media.
Watch for hazards and check for injuries or damage.
Turn off electricity, gas and water.
Only use telephones in an emergency.
Avoid driving unless for emergency.
Stay calm and help others if possible.
Consider evacuating affected areas. Evacuation from the building may not be
appropriate.
 Check evacuation route and Assembly Areas prior to evacuation.
 Watch for falling objects.












Normality may be restored when:
Advice is received that there is no further danger of aftershocks and any damage has been
assessed by an engineer and made safe.
Testing of Procedure:
The EPC shall ensure that Procedures are exercised at least annually. Exercises are to test the
arrangements set out in the Procedures. Each Exercise tests the Procedure’s capacity in a
range of emergency situations specific to RMIT. Any procedural anomalies or shortfalls
encountered during these exercises, or ensuing operations, are addressed and rectified at
the earliest opportunity.
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Flooding (External)
Flooding or potential flooding of the facility or part of the facility with water from an
external source.
These Procedures should be used as a guide and may not be suitable for all circumstances.
Some Procedures may need to be undertaken simultaneously. Before taking any action,
identify the hazards, assess the risk and consider the consequences.
Trigger
Prolonged rainfall, downpour, dam, weir or levy failure, water main failure etc.
Warning
Beware wet and slippery floors. Waters may be energised with electrical current. Water may
be contaminated with chemical and biological hazards. Do not enter floodwaters because
you cannot see what is beneath the water. Flood depths and speed can be deceptive and
floodwaters may contain hazardous materials (e.g. raw sewage, chemicals) as well as spiders
and snakes.
Before and During the Flood
Occupant Actions:
 See Discovering an Emergency section in this manual.
 Tune radio to local media.
 Tell staff, of the likelihood of a flood and of the need to stay in the building if flooding
occurs.
 Tell staff that are away from the premises to shelter in a safe location away from the
affected area and not to return until flood waters recede.
 Raise stock, records, equipment, chemicals, waste e.g. by stacking them on benches and
tables well above floor level.
 Shelter in the highest part of the building if possible.
 Remind staff of OH&S procedures and added risks of manual handling and working in
darkness.
 If you are asked to evacuate, leave before floodwaters arrive and shelter at an
appropriate place on higher ground away from creeks and drains.
 Never drive, ride or walk through floodwater
 Do not leave the facility until floodwaters have receded.
 Do not use lift during a flood.
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ECO Actions:
 See Discovering an Emergency section in this manual.
 Tune radio to local media.
 Tell staff, of the likelihood of a flood and of the need to stay in the building if flooding
occurs.
 Tell staff that are away from the premises to shelter in a safe location away from the
affected area and not to return until flood waters recede.
 Raise stock, records, equipment, chemicals, waste e.g. by stacking them on benches and
tables well above floor level.
 Shelter in the highest part of the building if possible.
 Remind staff of OH&S procedures and added risks of manual handling and working in
darkness.
 If you are asked to evacuate, leave before floodwaters arrive and shelter at an
appropriate place on higher ground away from creeks and drains.
 Never drive, ride or walk through floodwater
 If you are asked to evacuate, shut off electricity, gas and water supplies and secure
building.
 Do not leave the facility until floodwaters have receded.
 Do not use lift during a flood.
After the Flood
ECO Actions:
 Salvaged material and documents should be relocated to a well-drained, ventilated,
sheltered area where they will not cause further damage.
 Undertake an OH&S risk assessment before entering the flood damaged part of the
premises, including;
o Structural safety of buildings.
o Safety of electricity and gas supplies and equipment.
o Slips, trips and falls particularly with mud and water.
o Venomous spiders and snakes.
o Sharp debris.
o Manual handling and lifting.
 Clean up in accordance with OH&S procedures e.g. wear protective clothing
including enclosed, waterproof, non-slip footwear and waterproof, punctureresistant gloves.
 Ensure occupants wash properly after cleaning flood damage.
 Clean and dry as much stock, plant, equipment, fittings and furniture as is
salvageable.
 Remove debris and clean, repair and disinfect premises.
 Restore critical records, cash and computer files.
 Implement any reciprocal help agreements.
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Normality may be restored when:
Flood waters recede, disaster recovery measures and repairs are completed and the facility
is reoccupied.
Testing of Procedure:
The EPC shall ensure that Procedures are exercised at least annually. Exercises are to test the
arrangements set out in the Procedures. Each Exercise tests the Procedure’s capacity in a
range of emergency situations specific to RMIT. Any procedural anomalies or shortfalls
encountered during these exercises, or ensuing operations, are addressed and rectified at
the earliest opportunity.
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Hazardous Materials Incident (External)
Uncontrolled release of a hazardous or suspected hazardous substance.
These Procedures should be used as a guide and may not be suitable for all circumstances.
Some Procedures may need to be undertaken simultaneously. Before taking any action,
identify the hazards, assess the risk and consider the consequences.
Trigger
Uncontrolled release of a hazardous or suspected hazardous substance near, but not inside
the facility.
Warning
Hazardous vapours and gasses may travel to remote areas of the facility. Vapours and gasses
may be heavier than air and may accumulate in low areas and drains with poor ventilation.
Hazardous materials may be flammable, corrosive, explosive, radioactive and toxic.
Occupant Actions:
 Call Emergency Services on ‘0-000’ (some digital mobile phones require ‘112’ to be
dialled). Report the nature of the facility, the number of occupants affected, the total
number of occupants and the number of occupants with disabilities.
 Call RMIT Security on Ext. 53333 (internal phones) or 9925 3333 on mobiles.
 Activate ECO.
 Move all occupants inside.
 Close doors, windows and shutters.
 Shut down air conditioning and air handling plant.
ECO Actions:
 Call Emergency Services on ‘0-000’ (some digital mobile phones require ‘112’ to be
dialled). Report the nature of the facility, the number of occupants affected, the total
number of occupants and the number of occupants with disabilities.
 Call RMIT Security on Ext. 53333 (internal phones) or 9925 3333 on mobiles.
 Activate ECO.
 Move all occupants inside.
 Close doors, windows and shutters.
 Shut down air conditioning and air handling plant.
 Brief occupants.
 Consider the effect that the emergency may have on evacuation routes, paths for
leaving the facility and the Assembly Area.
 Discuss evacuation options with Emergency Services.
 Sheltering occupants in place may be the preferred option or it may be necessary to use
an alternate evacuation route and Assembly Area.
 Follow the directions of the attending Emergency Service.
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Normality may be restored when:
Emergency services advise the incident has been rendered safe.
Testing of Procedure:
The EPC shall ensure that Procedures are exercised at least annually. Exercises are to test the
arrangements set out in the Procedures. Each Exercise tests the Procedure’s capacity in a
range of emergency situations specific to RMIT. Any procedural anomalies or shortfalls
encountered during these exercises, or ensuing operations, are addressed and rectified at
the earliest opportunity.
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Severe Weather and Storm Damage
Storms producing lightening and damaging winds, rain and hail.
These Procedures should be used as a guide and may not be suitable for all circumstances.
Some Procedures may need to be undertaken simultaneously. Before taking any action,
identify the hazards, assess the risk and consider the consequences.
Trigger
Severe weather or forecast severe weather.
Warning
 Beware of lightning strikes, hail and flying debris.
 Beware of falling debris, damaged trees and unstable structures.
 Beware wet and slippery surfaces and flash flooding.
 Evacuation from the facility may be inappropriate.
Occupant Actions:










Tune radio to local media.
Move vehicles under secure cover and away from trees
Secure or move inside loose furniture/ umbrellas/ objects that could become airborne.
Close doors and windows.
Draw curtains.
Move occupants away from windows.
Move appliances and furniture away from windows and raise off floor.
Move occupants to elevated areas if there is a risk of flash flooding.
Remain inside.
Shut down appliances and do not use electrical equipment (including computers and
hard wired telephones) during electrical storms.
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ECO Actions:
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Tune radio to local media.
Consider Shelter Inside.
Move vehicles under secure cover and away from trees
Secure or move inside loose furniture/ umbrellas/ objects that could become airborne.
Close doors and windows.
Brief and reassure occupants.
Draw curtains.
Move occupants away from windows.
Move appliances and furniture away from windows and raise off floor.
Move occupants to elevated areas if there is a risk of flash flooding.
Remain inside.
Shut down appliances and do not use electrical equipment (including computers and
hard wired telephones) during electrical storms.
 Check for damage.
 SES and Emergency Services can make temporary repairs to storm damaged property,
secure structures and clear access points to roads and properties.
 Arrange professional tradesmen to repair broken windows and damaged structures.












Normality may be restored when:
The storm warning is cancelled, the storm has passed or any damage has been made safe
and occupants.
Testing of Procedure:
The EPC shall ensure that Procedures are exercised at least annually. Exercises are to test the
arrangements set out in the Procedures. Each Exercise tests the Procedure’s capacity in a
range of emergency situations specific to RMIT. Any procedural anomalies or shortfalls
encountered during these exercises, or ensuing operations, are addressed and rectified at
the earliest opportunity.
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Structural Failure
The threatened collapse or actual collapse of the facility or part of the facility.
These Procedures should be used as a guide and may not be suitable for all circumstances.
Some Procedures may need to be undertaken simultaneously. Before taking any action,
identify the hazards, assess the risk and consider the consequences.
Trigger
Seismic activity, fire, explosion, flooding, engineering failure etc.
Warning
Instability may lead to further collapse.
Do not take any risks.
Do not enter unstable areas.
Occupant Actions:






Do not use lift.
Watch for falling objects.
Call RMIT Security on Ext. 53333 (internal phones) or 9925 3333 on mobiles.
Activate ECO.
Watch for hazards and check for injuries or damage.
Provide first aid for injured occupants.
ECO Actions:











Do not use lift.
Watch for falling objects.
Call RMIT Security on Ext. 53333 (internal phones) or 9925 3333 on mobiles.
Activate ECO.
Watch for hazards and check for injuries or damage.
Gather injury and damage reports.
If necessary, establish alternate communications strategy.
Check evacuation route and Assembly Areas prior to evacuation.
Commence evacuation.
Provide first aid for injured occupants.
Shut off gas and water supply.
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Normality may be restored when:
Emergency Services and engineers have stabilised the structure and rendered any hazards
safe. If damage is severe, normality may not be restored.
Testing of Procedure:
The EPC shall ensure that Procedures are exercised at least annually. Exercises are to test the
arrangements set out in the Procedures. Each Exercise tests the Procedure’s capacity in a
range of emergency situations specific to RMIT. Any procedural anomalies or shortfalls
encountered during these exercises, or ensuing operations, are addressed and rectified at
the earliest opportunity.
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Public Address Announcements
Following the Alert Tone
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“An alarm has occurred and is being investigated. Do NOT exit. Please follow Wardens
directions and prepare to move to the nearest safe exit only if requested. Floor Wardens
prepare your floor and report only if necessary.”
Pause then repeat
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“An alarm has occurred and is being investigated. Do NOT exit. Please follow Wardens
directions and prepare to move to the nearest safe exit only if requested. Floor Wardens
prepare your floor and report only if necessary.”
Following the Evacuate Tone
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“For safety reasons, please follow all Wardens directions, evacuate the building via your
safest exit, and report to your identified assembly area. I repeat, for safety reasons, please
follow all Wardens directions, evacuate the building and report to your identified assembly
area. Floor Wardens, report if necessary.”
Pause then repeat.
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“For safety reasons, please follow all Wardens directions, evacuate the building via your
safest exit, and report to your identified assembly area. I repeat, for safety reasons, please
follow all Wardens directions, evacuate the building and report to your identified assembly
area. Floor Wardens, report if necessary.”
Following a False Alarm
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“The alarm was caused by a false condition. Please return to your workplace and resume
normal activities. Thank you for your cooperation.”
“The alarm was caused by a false condition. Please return to your workplace and resume
normal activities. Thank you for your cooperation.”
Pause then repeat
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"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“The alarm was caused by a false condition. Please return to your workplace and resume
normal activities. Thank you for your cooperation.”
“The alarm was caused by a false condition. Please return to your workplace and resume
normal activities. Thank you for your cooperation.”
Before an Exercise
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“A practice evacuation exercise is about to commence, your participation is requested”
Pause then repeat
Commencing an Exercise (Alert Tone)
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“This is a drill. Please follow all Wardens directions. Floor Wardens attend your WIP. Exit
Wardens prepare your exits. Staff prepare to move the nearest exit.”
Pause then repeat
Commencing an Exercise (Evacuate Tone)
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“This is a drill. Please follow Wardens directions, evacuate the building via the nearest safe
exit, report to your assembly area as directed, assemble with your floor only and remain
outside for further instructions. Floor Wardens, report once clear.
Pause then repeat
Concluding an Exercise
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“The evacuation exercise is complete. Thank you for your support.”
Pause then repeat
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Reference
Reference
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Fire Indicator Panel
This section is intended for reference purposes and is not a substitute for formal training.
The Fire Indicator Panel (FIP) consists of control and indicating equipment for the building’s
Automatic Fire Protection systems. The FIP is located for building 5 in foyer of the laneway
entrance on Level 1 Main FIP and EWIS are located in Building 7. Building 5, 7 & 9 are
interconnected with the EWIS system and it cascades both vertically and horizontally. The
status of individual detectors or systems is reported as normal, alarm, fault, or isolated. Use
the FIP to identify the type and location of alarms.
The FIP is used to isolate detectors and systems to prevent accidental activation during
maintenance work, and to reset activated detectors.
The FIP is also connected to Alarm Signalling Equipment (ASE) and an Emergency Warden
Intercommunication System (EWIS). When the FIP receives an alarm it sends a signal to the
ASE and the EWIS. The ASE should call the Emergency Services and the EWIS begins an
audible alarm in affected zones. A blue strobe on the facility’s exterior also flashes to attract
the responding Emergency Services attention and identify the FIPs location.
Warning
The FIP shall not be reset until the Emergency Services have attended and investigated the
alarm. Care shall be taken when isolating any Alarm Zone to ensure the isolated zone is not
left unprotected and that additional fire safety measures are introduced. The Fire Fan
Control Panel is configured to operate automatically and shall only be operated by
authorised persons or Firefighters.
Operation
The Fire Indicator Panel should only be operated by authorised persons and Emergency
Services. Following an alarm, use the Mimic Panel to identify the alarm type and location.
FIP located in Building 7 showing Mimic Panel
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Photo Optical Smoke Detectors
This section is intended for reference purposes and is not a substitute for formal training.
Photo Optical Smoke Detectors detect light reflected from smoke particles in air. If there are
sufficient smoke particles the detector sends an alarm signal. False alarms may be caused by
steam, dust, dirt, aerosol sprays, insects etc.
Example of a ceiling mounted Photo Optical Smoke Detector.
Operation
Under normal conditions a red LED (light emitting diode) on the detector flashes
intermittently. Under alarm conditions the LED may be constant or flash rapidly.
Maintenance
Detectors inspection is part of FIP maintenance.
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Thermal Detectors
This section is intended for reference purposes and is not a substitute for formal training.
Thermal Detectors will send an alarm signal following a rapid rise in temperature or when a
fixed temperature is exceeded. False alarms may be caused by a rate of rise detector being
installed in a boiler room or kitchen where temperatures fluctuate. Fixed temperature
detectors may be most suitable for these environments.
Example of a ceiling mounted Thermal Detector
Operation
Under normal conditions a red LED (light emitting diode) on the detector flashes
intermittently. Under alarm conditions the LED may be constant or flash rapidly.
Maintenance
Detectors inspection is part of FIP maintenance.
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Concealed Detector
This section is intended for reference purposes and is not a substitute for formal training.
Detectors may be required in concealed areas such as ceiling spaces and air conditioning
ducts. These may be any of the above Detectors and should be attached to a remote red telltale light mounted on a Panel in an accessible area near the Detector. The Panel should also
give an indication of the Detector’s location.
Warning
An absence of smoke or fire at the remote Panel does not mean an absence of smoke or fire
in the concealed space. Ensure the situation is carefully monitored for any changes until the
Emergency Services declare it safe. Consider commencing a staged evacuation.
Operation
Under normal conditions the red tell-tale flashes intermittently. Under alarm conditions the
tell-tale may be constant or flash rapidly.
Maintenance
Detectors inspection is part of FIP maintenance.
Example of a ceiling mounted Concealed Detector Panel
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Sprinklers
This section is intended for reference purposes and is not a substitute for formal training.
Sprinklers are installed in ceilings. They may be visible or they may be concealed behind a
plate to improve aesthetics. Sprinklers are attached to a dedicated water supply. A heat
sensitive bulb designed to fail at a specified temperature holds the water back. Diesel pumps
are installed to boost the water pressure if it falls below the pressure required to operate
the sprinklers. The sprinklers are controlled from the Sprinkler Valve Room. Pressure and
flow switches indicate sprinkler activation on the FIP.
Example of a ceiling mounted sprinkler
Warning
Once activated, sprinklers shall only be shut down by the Emergency Services.
Operation
When the bulb fails water is allowed to flow. This strikes a deflector creating a spray. Only
affected sprinklers will be activated and water will only flow from activated sprinklers.
Flowing water will activate the sprinkler gong and send an alarm signal to the FIP, building
occupant warning system such as EWIS, and ASE.
After Use
If there is no further danger, staff may undertake damage control activities. Activated
sprinkler heads should be replaced with heads that are designed to operate at the same
temperature. After activation Booster Pumps may need to be manually shut down.
Maintenance
Sprinkler installations should be inspected by a competent person every month per AS 1851.
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First Attack Fire Fighting
This section is intended for reference purposes and is not a substitute for formal training.
Attacking small fires (generally less than one square metre) after occupants in danger have
been removed to safety and Emergency Services alerted.
Hazards
Hazards associated with fire include:
 Smoke
 High temperatures
 Oxygen deficiency
 Toxic substances
 Flammable liquids
 Flammable and toxic gases
 Live electrical appliances
 Working alone
 The size of the fire
 Unsuitable equipment
 Unserviceable equipment
 Inadequate escape route
Risk Control Measures
Risk control measures include:
 Withdrawing and evacuating.
 Not entering confined spaces.
 Working up hill.
 Working up wind.
 Avoiding smoke.
 Getting down low.
 Isolating the electricity supply.
 Getting a buddy to support you.
 Identifying the fuel involved.
 Selecting an appropriate extinguishing method.
 Testing extinguishers prior to use.
 Planning an escape route.
Warning
Only attack a fire if it is safe and you are trained to. Do not take any risks. If hazards cannot
be controlled, evacuate.
Smoke is the greatest hazard and all smoke is toxic. Fires, depending upon the fuel source,
generally solid fuel fires, produce the most smoke when they are smouldering (just after
ignition and just prior to extinguishment). Medical attention must be sought for any
occupant who may have inhaled smoke.
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Gas fires are best extinguished by isolating the gas source. If the source cannot be isolated
avoid extinguishing the fire, unless the fire represents a greater hazard than the hazard of an
uncontained flammable gas cloud.
In some situations attacking the fire may be a better option than removing the occupants. If
this option is selected, the fire must be extinguished completely and precautions must be
taken to protect occupants from smoke inhalation (e.g. after the fire, remove occupants,
ventilate the area, remove fire products).












See Procedures for Occupants, Discovering an Emergency section in this manual.
Call for assistance.
If safe, rescue any persons in immediate danger and remove them to safety.
Alert other occupants and Emergency Services, dial ‘0-000’ (some digital mobile phones
require ‘112’ to be dialled).
Identify any hazards.
Control any risks.
If the risks cannot be controlled, close doors, windows and shutters and evacuate. See
Procedures for Specific Incidents, Evacuation section in this manual.
Test portable equipment before use.
If possible, attack from uphill, up wind and down low.
If the fire cannot be controlled, close doors, windows and shutters and evacuate. See
Procedures for Specific Incidents, Evacuation section in this manual.
If the fire and any associated risks can be controlled, standby to prevent re-ignition.
If the smoke hazard persists, close doors, windows and shutters and evacuate.
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Fire Extinguishers
This section is intended for reference purposes and is not a substitute for formal training.
A Fire Extinguisher is a cylinder containing a firefighting agent that is stored under pressure.
Various firefighting agents are available for different classes of fire. Fire Extinguishers are
painted red and a coloured band around the Extinguisher identifies the content.
Warning
Applying the wrong firefighting agent to a fire can have dangerous consequences and may
cause the fire to increase intensity and spread.
Fire Extinguishers may discharge their contents with some force. Air may be drawn in by the
discharging agent and cause the fire to increase intensity.
Dry Chemical Powder Extinguishers may cause respiratory irritation.
Carbon Dioxide Extinguishers may reduce breathable oxygen.
Water, Foam and Wet Chemical Extinguishers conduct electricity and cannot be safely
applied to fires involving live electrical equipment.
Water and Foam Extinguishers cannot be safely applied to fires involving cooking fats and
oils.
Operation
The PASS acronym describes the operation of most Fire Extinguishers:
PULL out the safety pin and briefly test the extinguisher.
AIM the nozzle at the base of the fire.
SQUEEZE the handle.
SWEEP the nozzle from side to side.
After Use
Lay the Extinguisher on its side. Report all Extinguisher use to the Chief Warden. Partially
discharged Extinguishers shall be considered empty and must not be returned to service.
Once the pin has been removed, a competent person must service the Extinguisher.
Maintenance
Extinguishers must be inspected by a competent person every six months per AS 1851.
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Selecting Fire Extinguishers
Combustible metals (D CLASS) fires require special extinguishing agents.
 = Not Suitable  = Suitable  = Most Suitable
Class of Fire
Type of Fire
Colour
Red
Red with
oatmeal
band
Red with
blue band
Agent
A
B
Ordinary
Flammable
combustibles and
(wood, paper, combustible
plastics etc.) liquids
Extinguisher suitability
Water
Wet
chemical


C
Flammable
gasses
(E)
F
Fire involving
energised
Cooking oils
electrical
and fats
equipment












AFFF
(Foam)

B(E)
Powder










Red with AB(E)
white
Powder
band
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Not for
alcohol fires
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Red with
black
band
Carbon
Dioxide
(CO2)
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




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Fire Blankets
This section is intended for reference purposes and is not a substitute for formal training.
Fire Blankets are a sheet of fire resistant material that may be used to smother a fire or wrap
around a burning person.
Fire Blanket
Hazards
Fire Blankets require an air tight seal to be effective. Fire Blankets will burn if the fire is not
quickly smothered.
Warning
Do not throw the Fire Blanket over the fire. The Blanket may fan the fire and fire may run
underneath it. If the fire cannot be approached safely, find another means of extinguishing
the fire or evacuate.
Operation
Pull the tags down to release the Blanket and pull the tags apart to unfold it. Hold the
Blanket up so that your body is protected, but you can still see over the top. Fold the corners
so your hands are protected and lay the bottom of the Blanket over the nearside of the fire.
After Use
If safe, stand by with a Fire Extinguisher in case of re-ignition. The Blanket must be serviced
by a competent person or replaced.
Maintenance
Fire Blankets must be inspected by a competent person every six months per AS 1851.
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Fire Hose Reels
This section is intended for reference purposes and is not a substitute for formal training.
Fire Hose Reels are for emergency use only. Fire Hose Reels may be used to extinguish Class
‘A’ fires only. Where required, there should be sufficient Fire Hose Reels to reach any point
on each level. Fire Hose Reels consist of approximately 36 metres of 20 mm diameter hose
connected to a water supply. A valve and nozzle are fitted to the end of the hose and
another valve is fitted at the Fire Hose Reel. The closed valve at the Fire Hose Reel should
secure the nozzle.
Fire Hose Reel.
Example of a Fire Hose Reel valve operation.
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Warning
Water conducts electricity. Cooking fats and oils will react violently if water is applied to
them.
Operation
Turn the valve at the Fire Hose Reel on to supply water to the hose and release the nozzle.
Drag the hose to the fire. The nozzle may be operated by one person, however, assistance
may be required to drag the hose around corners. Advance to a safe distance, operate the
nozzle and aim at the base of the fire.
After Use
Fire Hose Reels should be serviced by a competent person. When there is no danger of reignition the hose may be rolled back onto the Reel. Close the valve at the nozzle and open
the valve at the Fire Hose Reel. Neatly feed the hose back onto the Fire Hose Reel. When all
the hose is on the Fire Hose Reel, secure the nozzle and close the valve at the Fire Hose Reel.
Maintenance
Fire Hose Reels should be inspected by a competent person every six months per AS 1851.
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Fire Hydrants
This section is intended for reference purposes and is not a substitute for formal training.
Where required, Fire Hydrants are provided for fire fighters to connect lay-flat fire hose.
They may be located in cabinets or fire-isolated exits.
Fire Hydrants, which can be located in fire isolated exit stair, or in Fire Hose Reel cupboard.
Operation
Fire Hydrants are for Firefighter’s use only.
Maintenance
Fire Hydrants should be inspected by a competent person every six months per AS 1851.
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Emergency Warning and Intercommunication System - EWIS
This section is intended for reference purposes and is not a substitute for formal training.
When the EWIS receives an alarm signal, the EWIS generates an audible alarm in the Alarm
Zone. A microphone is attached to the EWIS Panel so that ECO members can interrupt the
warning tones and make announcements relevant to the situation.
Alert
The first audible alarm is the Alert Tone. The Alert Tone indicates a change of conditions
inside the facility. When occupants hear the Alert Tone they should prepare to evacuate and
ECO members should assume their emergency role.
Evacuate
The second audible alarm is the Evacuate Tone. The Evacuate Tone may be interrupted with
programmed announcements such as “evacuate the building” or “evacuate as directed”.
When occupants hear the Evacuate Tone they should follow directions from ECO members
and commence evacuation using the nearest safe exit.
Cascading
The Alert Tone initially sounds only in the zones affected by the condition that caused the
alarm. Cascading describes the automatic progress of audible alarms from the zones initially
affected to the entire facility. Cascading is designed to facilitate evacuation without
overwhelming exits.
The EWIS will automatically ‘cascade’ after three minutes. The zones that were sounding the
Alert Tone sound the Evacuate Tone and zones that are adjacent, two floors above and one
floor below sound the Alert Tone. After a further three minutes, the Evacuate Tone sounds
in these zones and the Alert Tone sounds in other adjoining zones, two further floors above
and one further floor below. The EWIS will continue to cascade alerted zones to evacuate at
three minute intervals until the entire facility is sounding the Evacuate Tone or the EWIS
Panel is switched to “MANUAL”.
When the EWIS receives an alarm signal it may emit a high-pitched local alarm to attract the
operator’s attention. To silence the local alarm, turn the key to manual and press the red
“SILENCE” button of the EWIS Panel. Depressing the “SILENCE” button for three seconds
after the FIP has been reset clears any alarms showing on the EWIS Panel.
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EWIS Key control switch and SILENCE button.
Warning
Switching the EWIS Panel to “MANUAL” prevents the EWIS from cascading further. The
evacuation will only progress if the operator manually selects Alert or Evacuate or switches
the Panel back to “AUTO”.
Manual Operation – Single Zone
Switch the EWIS to “MANUAL” and use the EWIS buttons. To sound the Alert Tone in a zone,
press the orange “ALERT” button for that zone. To sound the Evacuate Tone in a zone, press
the red “EVACUATE” button for that floor. To cancel the Alert or Evacuate Tones in a zone,
press the button again.
Manual Operation – All Zones
Switch the EWIS to “MANUAL” and use the “ALL ZONE CONTROLS” at the bottom of the
Panel. To sound the Alert Tone in all zones, press the orange “ALL ALERT” button. To sound
the Evacuate Tone in all zones, press the red “ALL EVACUATE” button. To cancel the Alert or
Evacuate Tones in all zones, press the button again.
Alert to Evacuation will cascade after 3 minutes in this building.
Public Address – Single Zone
Switch the EWIS to “MANUAL” and use the EWIS buttons. To address a zone, press the “P/A
SPEECH” button for the relevant zone. Remove the microphone from the cradle and hold a
short distance from your mouth. Use a script or plan your announcements before speaking.
Depress the talk button and speak slightly louder and slower than normal. Precede
announcements with “attention all occupants, attention all occupants” and repeat the
announcement.
Public Address – All Zones
Switch the EWIS to “MANUAL” and use the “ALL ZONE CONTROLS” at the Panel. To address
all zones, press the “ALL P/A SPEECH” button. Remove the microphone from the cradle and
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hold a short distance from your mouth. Use a script or plan your announcements before
speaking. Depress the talk button and speak slightly louder and slower than normal. Precede
announcements with “attention all occupants, attention all occupants” and repeat the
announcement.
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Public Address Announcements
Following the Alert Tone
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“An alarm has occurred and is being investigated. Do NOT exit. Please follow Wardens
directions and prepare to move to the nearest safe exit only if requested. Floor Wardens
prepare your floor and report only if necessary.”
Pause then repeat
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“An alarm has occurred and is being investigated. Do NOT exit. Please follow Wardens
directions and prepare to move to the nearest safe exit only if requested. Floor Wardens
prepare your floor and report only if necessary.”
Following the Evacuate Tone
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“For safety reasons, please follow all Wardens directions, evacuate the building via your
safest exit, and report to your identified assembly area. I repeat, for safety reasons, please
follow all Wardens directions, evacuate the building and report to your identified assembly
area. Floor Wardens, report if necessary.”
Pause then repeat.
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“For safety reasons, please follow all Wardens directions, evacuate the building via your
safest exit, and report to your identified assembly area. I repeat, for safety reasons, please
follow all Wardens directions, evacuate the building and report to your identified assembly
area. Floor Wardens, report if necessary.”
Following a False Alarm
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“The alarm was caused by a false condition. Please return to your workplace and resume
normal activities. Thank you for your cooperation.”
“The alarm was caused by a false condition. Please return to your workplace and resume
normal activities. Thank you for your cooperation.”
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Pause then repeat
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“The alarm was caused by a false condition. Please return to your workplace and resume
normal activities. Thank you for your cooperation.”
“The alarm was caused by a false condition. Please return to your workplace and resume
normal activities. Thank you for your cooperation.”
Before an Exercise
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“A practice evacuation exercise is about to commence, your participation is requested”
Pause then repeat
Commencing an Exercise (Alert Tone)
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“This is a drill. Please follow all Wardens directions. Floor Wardens attend your WIP. Exit
Wardens prepare your exits. Staff prepare to move the nearest exit.”
Pause then repeat
Commencing an Exercise (Evacuate Tone)
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“This is a drill. Please follow Wardens directions, evacuate the building via the nearest safe
exit, report to your assembly area as directed, assemble with your floor only and remain
outside for further instructions. Floor Wardens, report once clear.
Pause then repeat
Concluding an Exercise
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“The evacuation exercise is complete. Thank you for your support.”
Pause then repeat
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After Use
Switch the EWIS to “AUTO” operation.
Maintenance
EWIS inspection is a component of the standards inspection.
Warden Intercom Points
WIP Phone
Maintenance
WIP inspection is a component of EWIS inspection.
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Manual Call Points (MCP)
This section is intended for reference purposes and is not a substitute for formal training.
Manual Call Points (MCPs formally referred to as Break Glass Alarms) allow occupants to
activate the Fire Detection System which can also trigger the Emergency Warning and
Intercommunication System. MCPs consist of a “Break Glass Alarm” where a small pane is
used to hold a switch in place.
Manual Call Point operation.
Red Manual Call Points marked “Fire” or “Fire Alarm” are connected to the Fire Indicator
Panel. Fire alarm activation will be indicated on the FIP and the EWIS. There is a Red Manual
Call Point on the Fire Indicator Panel.
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Emergency Call Point or Emergency Alarm
Emergency Call Points are white in colour. Emergency Call Point type devices DO NOT
summon the Emergency Services. Emergency Call Points that are marked “Emergency” or
“Emergency Alarm” are connected to the Emergency Warning and Intercommunication
System and will activate the Alert and Evacuate Tones only. Emergency Call Point
(Emergency Alarms) will be indicated on the EWIS Panel only. Emergency Call Points may be
distributed throughout the facility and their locations are marked on the Evacuation
Diagrams. The Alert Tone will sound on the affected floor for three minutes before cascading
to the Evacuate Tone on that floor and activate the Alert Tone on other floors.
Warning
The alarm signal from a white “EMERGENCY ALARM” will be reported on the EWIS Panel and
activate audible alarms. The alarm signal will NOT be reported on the FIP and will NOT
activate the ASE to call the Emergency Services. If necessary, use the Manual Call Point (red
colour) “FIRE ALARM” on the FIP and dial ‘0-000’ (some digital mobile phones require ‘112’
to be dialled) to call the Emergency Services.
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Emergency Door Release
White Manual Call Points marked “Emergency Door Release” unlock electronically locked
doors and MAY NOT activate any alarms.
Example of Emergency Door Release
Operation for all Manual Call Points, Emergency Alarms and Emergency Door Releases
Firmly press the pane. The pane will snap, releasing the switch and activate the alarm or
release a door.
After Use
The pane must be replaced by authorised service personnel before the alarm or door can be
reset.
Maintenance
Red Manual Call Point inspection is a component of the FIP inspection and White Emergency
Call Point inspection a component of the EWIS inspection.
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APPENDIX ONE
FORMS
Appendix 1 Forms
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Telephone Threat Checklist
Date: __________
Time: __________
Try to keep the caller talking. Try to obtain as much information as possible. Remain calm
and gain the attention of a supervisor. Take care not to alarm the general public or
colleagues.
Exact wording of threat:
Questions to ask the caller:
1
When is the bomb going to explode? OR
When will the substance be released?
2
Where did you put the bomb/item?
3
When did you put the bomb/item there?
4
What does the bomb/item look like?
5
What kind of bomb is it? OR
Type and quantity of the substance?
– gas, liquid, powder?
6
What will make the bomb explode? OR
How will the substance be released?
7
Did you place the bomb/item?
8
Why did you place the bomb/item?
9
What is your name?
10
Where are you?
11
What is your address?
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Analysis of caller's voice:
Sex
Accent
Voice
Speech
Male
□
Female
Irish
□
Middle
Eastern
American
□
Asian
Angry
□
Calm
Distinct
□
Distorted
□
Aircraft
Other
Slurred
None
Background
Noise
Street
Other
□
□
□
□
Stutter
Telephone
□
□
□
□
□
□
□
□
Australian
Other
Child
Fast
Other
Construction
Traffic
□
British
□
Greek
□
□
Giggling
□
Obscene
□
Lisp
□
Slow
□
□
□
□
□
□
Machinery
Train
□
□
Sirens
TV/Radio
Comments from person receiving the call:
Other:
Estimated age of caller:
Caller’s command of the English language?
Duration of call:
Did the caller appear familiar with the area?
Good □
Yes □
Fair □
Poor □
No □
Phone number call was received on:
Location:
Name of person receiving call:
Signature:
Alert your supervisor. If your supervisor is unavailable, call RMIT Security Ext. 53333
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EMERGENCY PROCEDURES MANUAL
Offender Description Checklist
Height:
Front
Rear
Build:
Hair:
Skin:
Clothing:
Disabilities:
Speech:
Accent:
Other important aspects/
descriptions:
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Public Address Announcements
Following the Alert Tone
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“An alarm has occurred and is being investigated. Do NOT exit. Please follow Wardens
directions and prepare to move to the nearest safe exit only if requested. Floor Wardens
prepare your floor and report only if necessary.”
Pause then repeat
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“An alarm has occurred and is being investigated. Do NOT exit. Please follow Wardens
directions and prepare to move to the nearest safe exit only if requested. Floor Wardens
prepare your floor and report only if necessary.”
Following the Evacuate Tone
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“For safety reasons, please follow all Wardens directions, evacuate the building via your
safest exit, and report to your identified assembly area. I repeat, for safety reasons, please
follow all Wardens directions, evacuate the building and report to your identified assembly
area. Floor Wardens, report if necessary.”
Pause then repeat.
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“For safety reasons, please follow all Wardens directions, evacuate the building via your
safest exit, and report to your identified assembly area. I repeat, for safety reasons, please
follow all Wardens directions, evacuate the building and report to your identified assembly
area. Floor Wardens, report if necessary.”
Following a False Alarm
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“The alarm was caused by a false condition. Please return to your workplace and resume
normal activities. Thank you for your cooperation.”
“The alarm was caused by a false condition. Please return to your workplace and resume
normal activities. Thank you for your cooperation.”
Pause then repeat
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"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“The alarm was caused by a false condition. Please return to your workplace and resume
normal activities. Thank you for your cooperation.”
“The alarm was caused by a false condition. Please return to your workplace and resume
normal activities. Thank you for your cooperation.”
Before an Exercise
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“A practice evacuation exercise is about to commence, your participation is requested”
Pause then repeat
Commencing an Exercise (Alert Tone)
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“This is a drill. Please follow all Wardens directions. Floor Wardens attend your WIP. Exit
Wardens prepare your exits. Staff prepare to move the nearest exit.”
Pause then repeat
Commencing an Exercise (Evacuate Tone)
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“This is a drill. Please follow Wardens directions, evacuate the building via the nearest safe
exit, report to your assembly area as directed, assemble with your floor only and remain
outside for further instructions. Floor Wardens, report once clear.
Pause then repeat
Concluding an Exercise
"ATTENTION ALL OCCUPANTS"
“ATTENTION ALL OCCUPANTS"
“The evacuation exercise is complete. Thank you for your support.”
Pause then repeat
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Personal Emergency Evacuation Plan - PEEP
All occupants or visitors with a disability [or Mobility Impairment] require a PEEP to be
created to identify, assess and record circumstances and abilities prior to an Emergency
Evacuation. A copy of the PEEP should be kept in the RMIT Security Control Room for
reference by Emergency Services, and Wardens (ECO) and EPC) made aware of requirements
and processes.
PEEP Template forms are available through contacting RMIT Security.
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PEEP Plan
Building Name
Building Address
Suite/Area
Workstation
Location
Company
Name
Floor/Level
Occupant
Name
Occupant
Mobile No.
Days & times
on site
Occupant Work
No. / Extension
Occupant Email
Location most of
time spent
Occupant
Trained in
Procedures
Y
Method of
Notification
Verbal
N
Desk
Tel
Is a Trained
Assistance Animal
In Use
Y
Wardens
Allocated
1
4
Visual
Desk Tel No
2
3
Mobile
Warden Name
1
2
3
4
N
Mobile No
Email
Are Wardens Trained in Specific Notification?
Are Wardens Trained in Specific Equipment?
Are Wardens Trained in Specific Procedures?
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Assistance Type:
Describe Requirements and Processes
Evacuation Equipment Type/Requirement: Describe Equipment and Type
Evacuation/Egress Procedure:
Questions
Are you aware of the emergency
procedures for the areas where you
are based?
Can you hear the fire alarm in the
areas where you work or are based?
Can you move quickly in the event of
an emergency?
Are you able to use stairs to
enter/leave buildings without
difficulty?
Could you raise the alarm if you
discovered a fire?
Are you able to leave your work area
without assistance in the event of an
emergency?
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PEEP Stored in Fire
Control Room?
Location:
Date
Hearing impairment
Can you hear the fire alarm under
normal circumstances?
Do you have adequate devices to
allow you to hear the alarm clearly?
Are there sufficient measures in
place that would assist you in leaving
the building safely in the event of an
emergency?
Are you happy that all issues are
covered above?
Visual impairment
Are you able to leave the
area/building safely in the event of
an emergency?
Are you able to move around the
building without aids or assistance?
Under normal circumstances, how
long does it take you to leave the
area/building using your current
support methods?
Are there sufficient measures in
place to assist you in leaving the
area/building in the event of an
emergency?
Are you happy that all issues have
been covered above?
Mobility impairment
Can you leave the building
unassisted?
If you use a wheelchair, are you able
to leave the chair and move short
distances if required?
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Is your wheelchair a standard size
and able to fit through standard size
doors?
Have you ever been shown how an
evac chair operates to assist you in
leaving the area in an emergency?
Has the concept of 'fire refuge
points' been explained to you?
If necessary, would you find it
acceptable to use a fire refuge point?
Do you have access to a support
person or buddy who would assist
you and stay with you in an
emergency?
Are there sufficient measures in
place to assist you in leaving the area
in the event of an emergency?
Are you happy that all issues have
been covered above?
Tour of the work area/building that you most commonly use.
Is the directional and instructional
signage adequate and relevant?
(if you have a hearing impairment) are there illuminated alarm devices
within the toilet areas that you
would use?
(if you have a partial mobility or
visual impairment) - do you routinely
negotiate stair wells and/or lifts?
If you use stairs, are the edges of the
treads of the stairs adequately
identified?
If you use lifts, is there easy
access/egress from the lift and is the
lift easy to operate?
If you use a lift, is there an
emergency telephone or other
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communication method installed in
the lift?
There will be fire doors with selfclosing devices on your exit routes are you able to negotiate these
doors without too much hindrance?
If there are internal or external steps
on your exit route, can you negotiate
these without too much hindrance?
Issue Date
Occupant Approval
Name
Review Date
Approval Date
Signature
Tenancy Manager /
Tenancy Responsible
Person Name
Signature
Date
Chief Warden
Name
Date
Signature
Other Persons requiring a copy of this PEEP
Name
Date
Signature
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APPENDIX TWO
DIAGRAMS
Appendix 2 Diagrams
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APPENDIX THREE
BUILDING FIRE
SAFETY
INSTALLATION
Appendix 3 Building Fire Safety Installation
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Fire Safety Installation Checklist
Air Handling Systems
Access panels through fire rated construction
Emergency Lifts
Emergency Lighting
Emergency Power Supply
Emergency Warning and Intercommunication Systems
Exit Signage
Fire Blanket
Fire Curtains
Fire Dampers
Fire Detection/Alarm System
Fire Doors
Fire Extinguishers
Fire Hose Reels
Fire Hydrants
Fire Mains
Fire Pumps
Fire Hydrant Booster Assembly
Fire Sprinklers
Fire Resisting shafts
Fire Shutters
Fire Windows
Mechanical ventilation systems
Protection of penetrations through fire rated construction
Other features *
Smoke and Heat Venting Systems
Smoke Exhaust System
Smoke Doorsets
Solid Core Doors
Special Automatic Suppression Systems (gas, powder etc.)
Stairwell Pressurisation Systems
Structural Fire Protection
Systems required to have a fire resistance level
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Installed?
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
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APPENDIX FOUR
WARDEN LISTS
Appendix 4 Warden Lists
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Refer to EvacConnect for updated Warden List. 4 Warden Lists
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