Epson | WF-5690 | User`s guide | Epson WF-5690 User`s guide

User’s Guide
NPD4934-02 EN
User’s Guide
Copyright and Trademarks
Copyright and Trademarks
Copyright and Trademarks
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
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®
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®
Intel is a registered trademark of Intel Corporation.
Epson Scan software is based in part on the work of the Independent JPEG Group.
libtiff
Copyright © 1988-1997 Sam Leffler
Copyright © 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose is
hereby granted without fee, provided that (i) the above copyright notices and this permission notice
appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and
Silicon Graphics may not be used in any advertising or publicity relating to the software without the
specific, prior written permission of Sam Leffler and Silicon Graphics.
THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,
IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT
ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING
OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
2
User’s Guide
Copyright and Trademarks
®
®
®
Microsoft , Windows , and Windows Vista are registered trademarks of Microsoft Corporation.
Apple, Macintosh, Mac OS, OS X, Bonjour and TrueType are trademarks of Apple Inc., registered in the U.S. and other
countries.
Apple Chancery, Chicago, Geneva, Hoefler Text, Monaco and New York are trademarks or registered trademarks of
Apple, Inc.
AirPrint is a trademark of Apple Inc.
Google Cloud Print
™ is a registered trademark of Google Inc.
Monotype is a trademark of Monotype Imaging, Inc. registered in the United States Patent and Trademark Office and
may be registered in certain jurisdictions.
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the United States Patent and Trademark Office and may be registered in certain jurisdictions.
ITC Avant Garde, ITC Bookman, ITC Lubalin, ITC Mona Lisa Recut, ITC Symbol, ITC Zapf-Chancery, and ITC
ZapfDingbats are trademarks of International Typeface Corporation registered in the United States Patent and
Trademark Office and may be registered in certain jurisdictions.
Clarendon, Helvetica, New Century Schoolbook, Optima, Palatino, Stempel Garamond, Times and Univers are
registered trademarks of Heidelberger Druckmaschinen AG, which may be registered in certain jurisdictions,
exclusively licensed through Linotype Library GmbH, a wholly owned subsidiary of Heidelberger Druckmaschinen
AG.
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Antique Olive is a registered trademark of Marcel Olive and may be registered in certain jurisdictions.
Adobe SansMM, Adobe SerifMM, Carta, and Tekton are registered trademarks of Adobe Systems Incorporated.
Marigold and Oxford are trademarks of AlphaOmega Typography.
Coronet is a registered trademark of Ludlow Type Foundry.
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Bitstream is a registered trademark of Bitstream Inc. registered in the United States Patent and Trademark Office and
may be registered in certain jurisdictions.
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may be registered in certain jurisdictions.
Getopt
Copyright © 1987, 1993, 1994 The Regents of the University of California. All rights reserved.
3
User’s Guide
Copyright and Trademarks
Redistribution and use in source and binary forms, with or without modification, are permitted provided that the
following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following
disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following
disclaimer in the documentation and/or other materials provided with the distribution.
4. Neither the name of the University nor the names of its contributors may be used to endorse or promote products
derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE REGENTS AND CONTRIBUTORS ''AS IS'' AND ANY EXPRESS OR
IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT
SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS
INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT,
STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT
OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
This code illustrates a sample implementation of the Arcfour algorithm
Copyright © April 29, 1997 Kalle Kaukonen. All Rights Reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided that this
copyright notice and disclaimer are retained.
THIS SOFTWARE IS PROVIDED BY KALLE KAUKONEN AND CONTRIBUTORS ''AS IS'' AND ANY EXPRESS
OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT
SHALL KALLE KAUKONEN OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS
INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT,
STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT
OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
microSDHC Logo is a trademark of SD-3C, LLC. (WF-5690 Series only.)
Note: microSDHC is built into the product and cannot be removed.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their
respective owners. Epson disclaims any and all rights in those marks.
© 2013 Seiko Epson Corporation. All rights reserved.
The contents of this manual and the specifications of this product are subject to change without notice.
4
User’s Guide
Contents
Contents
Automatic Document Feeder (ADF). . . . . . . . . 33
Scanner glass. . . . . . . . . . . . . . . . . . . . . . . . . . 35
Copyright and Trademarks
Copyright and Trademarks. . . . . . . . . . . . . . . . . . . 2
Access Control
Logging On from the Control Panel. . . . . . . . . . . . 37
Printing from the Computer when the Access
Control is Valid (For Windows Only). . . . . . . . . . 37
Introduction
Where to Find Information. . . . . . . . . . . . . . . . . . . 9
Available Features. . . . . . . . . . . . . . . . . . . . . . . . . . 9
Caution, Important and Note. . . . . . . . . . . . . . . . 10
Operating System Versions. . . . . . . . . . . . . . . . . . 10
Using Epson Connect Service. . . . . . . . . . . . . . . . 11
Copying
Copying Documents. . . . . . . . . . . . . . . . . . . . . . . 38
Basic copying. . . . . . . . . . . . . . . . . . . . . . . . . . 38
Copy Mode Menu List. . . . . . . . . . . . . . . . . . . . . . 38
Important Instructions
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . .
Product Advisories and Warnings. . . . . . . . . . . .
Setting up/using the product. . . . . . . . . . . . . .
Using the product with a wireless connection
...................................
Using the LCD screen. . . . . . . . . . . . . . . . . . .
Handling ink cartridges. . . . . . . . . . . . . . . . . .
Restrictions on Copying. . . . . . . . . . . . . . . . . . .
Protecting Your Personal Information. . . . . . . . .
Printing
. 12
. 12
. 13
Printing from the Control Panel. . . . . . . . . . . . .
Printing a JPEG file. . . . . . . . . . . . . . . . . . . . .
Printing a PDF or TIFF file. . . . . . . . . . . . . . .
Printing from Your Computer. . . . . . . . . . . . . . .
Printer Driver and Status Monitor. . . . . . . . . .
Basic Operations. . . . . . . . . . . . . . . . . . . . . . . . .
Basic printing. . . . . . . . . . . . . . . . . . . . . . . . .
Canceling printing. . . . . . . . . . . . . . . . . . . . .
Other Options. . . . . . . . . . . . . . . . . . . . . . . . . .
Product presets (For Windows Only). . . . . . . .
2-sided printing. . . . . . . . . . . . . . . . . . . . . . .
Fit to page printing. . . . . . . . . . . . . . . . . . . . .
Pages per Sheet printing. . . . . . . . . . . . . . . . .
Anti-Copy Pattern printing (for Windows
Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Watermark printing (For Windows Only). . . .
Header/Footer printing (For Windows Only)
...................................
Printing Confidential Jobs. . . . . . . . . . . . . . . .
Administrator Settings for Printer Driver (for
Windows Only). . . . . . . . . . . . . . . . . . . . . . . . .
Using the PostScript Printer Driver. . . . . . . . . . .
Using the Epson Universal P6 Printer Driver. . . .
. 14
. 14
. 14
. 14
. 15
Getting to Know Your Product
Product Parts. . . . . . . . . . . . . . . . . . . . . . . . . . .
Guide to the Control Panel. . . . . . . . . . . . . . . . .
Status icons. . . . . . . . . . . . . . . . . . . . . . . . . . .
Status Menu. . . . . . . . . . . . . . . . . . . . . . . . . .
Icons on the Software Keyboard for the LCD
Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. 16
. 19
. 20
. 22
. 23
Paper and Media Handling
Introduction to Using, Loading, and Storing
Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Storing paper. . . . . . . . . . . . . . . . . . . . . . . . .
Selecting Paper. . . . . . . . . . . . . . . . . . . . . . . . . .
Paper type settings on the LCD screen. . . . . . .
Paper type settings from the printer driver. . . .
Loading Paper into the Paper Cassette. . . . . . . . .
Loading Paper and Envelopes into the Rear Paper
Feed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Placing Originals. . . . . . . . . . . . . . . . . . . . . . . . .
. 24
. 24
. 24
. 26
. 27
. 28
. 39
. 39
. 39
. 40
. 40
. 43
. 43
. 47
. 49
. 49
. 50
. 52
. 53
. 54
. 55
. 56
. 56
. 57
. 58
. 58
Scanning
Scanning from the Control Panel. . . . . . . . . . . . .
Scanning to a memory device. . . . . . . . . . . . .
Scanning to a folder. . . . . . . . . . . . . . . . . . . .
Scanning to an email. . . . . . . . . . . . . . . . . . . .
Scanning to Cloud. . . . . . . . . . . . . . . . . . . . . .
. 31
. 33
5
. 59
. 59
. 59
. 60
. 61
User’s Guide
Contents
Scanning to Document Capture Pro (For
Windows only). . . . . . . . . . . . . . . . . . . . . . . .
Scanning to a computer (WSD). . . . . . . . . . . .
Scan mode menu list. . . . . . . . . . . . . . . . . . . .
Scanning from Your Computer. . . . . . . . . . . . . .
Settings for Access Control (For Windows
only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Scanning in Office Mode. . . . . . . . . . . . . . . . .
Scanning in Professional Mode. . . . . . . . . . . .
Image Adjustment Features. . . . . . . . . . . . . . .
Previewing and Adjusting the Scan Area. . . . .
Software Information. . . . . . . . . . . . . . . . . . . . .
Starting Epson Scan Driver. . . . . . . . . . . . . . .
Starting Other Scanning Software. . . . . . . . . .
Scan Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
System Administration Settings. . . . . . . . . . . . 102
Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Presets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Status Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
. 61
. 62
. 63
. 63
. 63
. 63
. 65
. 67
. 70
. 72
. 72
. 72
Ink Cartridge and Consumable
Information
Ink Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Maintenance Box . . . . . . . . . . . . . . . . . . . . . . . . 112
Replacing Ink Cartridges
Ink Cartridge Safety Instructions, Precautions,
and Specifications. . . . . . . . . . . . . . . . . . . . . . . . 113
Safety instructions. . . . . . . . . . . . . . . . . . . . . . 113
Precautions on ink cartridge replacement. . . . . 113
Ink Cartridge Specifications. . . . . . . . . . . . . . . 114
Checking the Ink Cartridge Status. . . . . . . . . . . . 115
For Windows. . . . . . . . . . . . . . . . . . . . . . . . . 115
For Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . 116
Using the control panel. . . . . . . . . . . . . . . . . . 117
Temporary Printing with Black Ink When Color
Ink Cartridges are Expended. . . . . . . . . . . . . . . . 118
For Windows. . . . . . . . . . . . . . . . . . . . . . . . . 118
For Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . 120
Conserving Black Ink When the Cartridge Is Low
(For Windows Only). . . . . . . . . . . . . . . . . . . . . . 121
Replacing an ink cartridge. . . . . . . . . . . . . . . . . . 122
Faxing
Connecting to a Phone Line. . . . . . . . . . . . . . . . .
Compatible telephone lines and phone cables
...................................
Connecting the product to the phone line. . . . .
Connecting a phone device. . . . . . . . . . . . . . .
Setting Up for Faxing. . . . . . . . . . . . . . . . . . . . .
Basic settings. . . . . . . . . . . . . . . . . . . . . . . . .
Advanced settings. . . . . . . . . . . . . . . . . . . . . .
Sending Faxes. . . . . . . . . . . . . . . . . . . . . . . . . . .
Basic operations. . . . . . . . . . . . . . . . . . . . . . .
Other options. . . . . . . . . . . . . . . . . . . . . . . . .
Receiving Faxes. . . . . . . . . . . . . . . . . . . . . . . . . .
Setting up the receive mode. . . . . . . . . . . . . . .
Outputting received faxes. . . . . . . . . . . . . . . .
Viewing received faxes on the LCD screen. . . .
Receiving a fax by polling. . . . . . . . . . . . . . . .
Receiving a fax manually. . . . . . . . . . . . . . . . .
Saving received faxes on a computer. . . . . . . .
Checking Fax Job Status and History. . . . . . . . . .
Using the status menu. . . . . . . . . . . . . . . . . . .
Printing a fax report. . . . . . . . . . . . . . . . . . . .
Fax Mode Menu List. . . . . . . . . . . . . . . . . . . . . .
. 74
. 74
. 74
. 75
. 76
. 76
. 80
. 81
. 81
. 83
. 87
. 87
. 88
. 90
. 91
. 91
. 92
. 92
. 92
. 93
. 94
Maintaining Your Product and
Software
Installing Option. . . . . . . . . . . . . . . . . . . . . . . . . 125
Paper Cassette Unit. . . . . . . . . . . . . . . . . . . . . 125
Checking the Print Head Nozzles. . . . . . . . . . . . . 126
Using the Nozzle Check utility for Windows
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Using the Nozzle Check utility for Mac OS X
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Using the control panel. . . . . . . . . . . . . . . . . . 127
Cleaning the Print Head. . . . . . . . . . . . . . . . . . . 128
Using the Head Cleaning utility for Windows
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Using the Head Cleaning utility for Mac OS X
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Using the control panel. . . . . . . . . . . . . . . . . . 129
Making Contact List Settings
Creating a Contact. . . . . . . . . . . . . . . . . . . . . . . . 95
Creating a Group. . . . . . . . . . . . . . . . . . . . . . . . . 96
Menu List of Control Panel
Copy Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Memory Device Mode. . . . . . . . . . . . . . . . . . . . . . 98
Fax Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
6
User’s Guide
Contents
Aligning the Print Head. . . . . . . . . . . . . . . . . . . . 130
Using the Print Head Alignment utility for
Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Using the Print Head Alignment utility for
Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Using the control panel. . . . . . . . . . . . . . . . . . 131
Making Network Service Settings. . . . . . . . . . . . . 132
Sharing the Product for Printing. . . . . . . . . . . . . 133
Cleaning the Product. . . . . . . . . . . . . . . . . . . . . . 133
Cleaning the exterior of the product. . . . . . . . . 133
Cleaning the interior of the product. . . . . . . . . 134
Replacing Maintenance Box. . . . . . . . . . . . . . . . . 135
Checking the maintenance box status. . . . . . . . 135
Handling precautions. . . . . . . . . . . . . . . . . . . 135
Replacing a maintenance box. . . . . . . . . . . . . . 135
Transporting the Product. . . . . . . . . . . . . . . . . . 137
Checking and Installing Your Software. . . . . . . . . 138
Checking the software installed on your
computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Installing the software. . . . . . . . . . . . . . . . . . . 139
Installing the PostScript Printer Driver. . . . . . . . . 139
System requirements. . . . . . . . . . . . . . . . . . . . 139
Installing the PostScript printer driver with
Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Installing the PostScript printer driver with
Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Installing the Epson Universal P6 Printer Driver
(for Windows Only). . . . . . . . . . . . . . . . . . . . . . 143
Computer system requirements. . . . . . . . . . . . 143
Installing the Printer Driver. . . . . . . . . . . . . . . 143
Uninstalling Your Software. . . . . . . . . . . . . . . . . 143
For Windows. . . . . . . . . . . . . . . . . . . . . . . . . 144
For Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . 145
Troubleshooting for Printing/Copying
Diagnosing the Problem. . . . . . . . . . . . . . . . . . . 153
Checking product status. . . . . . . . . . . . . . . . . 154
Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Removing jammed paper from the rear unit. . . 157
Removing jammed paper from the front cover
and the output tray. . . . . . . . . . . . . . . . . . . . . 158
Removing jammed paper from the paper
cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Removing jammed paper from the Automatic
Document Feeder (ADF). . . . . . . . . . . . . . . . . 159
Preventing paper jams. . . . . . . . . . . . . . . . . . . 161
Reprinting after a paper jam (for Windows
only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Print Quality Help. . . . . . . . . . . . . . . . . . . . . . . . 162
Horizontal banding. . . . . . . . . . . . . . . . . . . . . 163
Vertical banding or misalignment. . . . . . . . . . 163
Incorrect or missing colors. . . . . . . . . . . . . . . 164
Blurry or smeared print. . . . . . . . . . . . . . . . . . 164
Miscellaneous Printout Problems. . . . . . . . . . . . . 165
Incorrect or garbled characters. . . . . . . . . . . . . 165
Incorrect margins. . . . . . . . . . . . . . . . . . . . . . 166
Printout has a slight slant. . . . . . . . . . . . . . . . . 166
Size or position of copied image is incorrect. . . 166
Inverted image. . . . . . . . . . . . . . . . . . . . . . . . 166
Blank pages print. . . . . . . . . . . . . . . . . . . . . . 167
Printed side is smeared or scuffed. . . . . . . . . . 167
Printing is too slow. . . . . . . . . . . . . . . . . . . . . 167
Paper Does Not Feed Correctly. . . . . . . . . . . . . . 168
Paper does not feed. . . . . . . . . . . . . . . . . . . . . 168
Multiple pages feed. . . . . . . . . . . . . . . . . . . . . 168
Paper Cassette 2 is not displayed on the printer
driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Paper is improperly loaded. . . . . . . . . . . . . . . 169
Paper is not ejected fully or is wrinkled. . . . . . . 169
The Product Does Not Print. . . . . . . . . . . . . . . . 169
All lights are off. . . . . . . . . . . . . . . . . . . . . . . . 169
The control panel or lights are on. . . . . . . . . . . 169
Access Control is Enabled. . . . . . . . . . . . . . . . 170
Using the PostScript Printer Driver. . . . . . . . . . . 170
The product does not print. . . . . . . . . . . . . . . 170
The product does not print correctly. . . . . . . . 170
Miscellaneous printout problems. . . . . . . . . . . 171
Printing takes time. . . . . . . . . . . . . . . . . . . . . 171
Other Problem. . . . . . . . . . . . . . . . . . . . . . . . . . 171
Printing plain papers quietly. . . . . . . . . . . . . . 171
The external memory device is not recognized
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Transferring Data Using an External
Storage Device
Precautions on Storage Devices. . . . . . . . . . . . . . 146
Copying Files Between a Storage Device and Your
Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Copying files to your computer. . . . . . . . . . . . 146
Saving files to a storage device. . . . . . . . . . . . . 147
Error Indicators
Error Messages on the Control Panel. . . . . . . . . . 149
Error Code on the Status Menu. . . . . . . . . . . . . . 149
7
User’s Guide
Contents
Automatic Document Feeder (ADF)
specifications. . . . . . . . . . . . . . . . . . . . . . . . . 184
Fax specifications. . . . . . . . . . . . . . . . . . . . . . 184
Network interface specification. . . . . . . . . . . . 185
Mechanical. . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Environmental. . . . . . . . . . . . . . . . . . . . . . . . 189
Standards and approvals. . . . . . . . . . . . . . . . . 189
Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
External USB device. . . . . . . . . . . . . . . . . . . . 190
Option. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Font Information. . . . . . . . . . . . . . . . . . . . . . . . 191
Available fonts. . . . . . . . . . . . . . . . . . . . . . . . 191
PCL5 mode. . . . . . . . . . . . . . . . . . . . . . . . . . . 193
PCL6 mode. . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Introduction to symbol sets. . . . . . . . . . . . . . . 196
Troubleshooting for Scanning
Problems Indicated by Messages on the LCD
Screen or Status Light. . . . . . . . . . . . . . . . . . . . . 172
Problems When Starting a Scan. . . . . . . . . . . . . . 172
How to unblock Document Capture Pro. . . . . . 173
Using the Automatic Document Feeder (ADF)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Using scanning software other than Epson
Scan driver. . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Problems When Feeding Paper. . . . . . . . . . . . . . 174
The paper gets dirty. . . . . . . . . . . . . . . . . . . . . 174
Multiple sheets of paper are fed. . . . . . . . . . . . 174
The paper jams in the Automatic Document
Feeder (ADF) . . . . . . . . . . . . . . . . . . . . . . . . . 174
Problems With Scanning Time. . . . . . . . . . . . . . 174
Problems With Scanned Images. . . . . . . . . . . . . . 174
Scan quality is unsatisfactory. . . . . . . . . . . . . . 174
The scanning area or direction is
unsatisfactory. . . . . . . . . . . . . . . . . . . . . . . . . 176
Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 177
Scanning quietly. . . . . . . . . . . . . . . . . . . . . . . 177
Problems Remain After Trying All Solutions. . . . 177
Where To Get Help
Technical Support Web Site. . . . . . . . . . . . . . . . . 202
Contacting Epson Support. . . . . . . . . . . . . . . . . . 202
Before Contacting Epson. . . . . . . . . . . . . . . . . 202
Help for Users in Europe. . . . . . . . . . . . . . . . . 203
Help for Users in Taiwan. . . . . . . . . . . . . . . . . 203
Help for Users in Australia. . . . . . . . . . . . . . . 204
Help for Users in Hong Kong. . . . . . . . . . . . . . 204
Troubleshooting for Faxing
Cannot send and receive fax. . . . . . . . . . . . . . . . . 178
“No dial tone detected.” error occurs. . . . . . . . 178
Memory full error occurs. . . . . . . . . . . . . . . . . 179
Quality problems. . . . . . . . . . . . . . . . . . . . . . . . 179
In sent faxes. . . . . . . . . . . . . . . . . . . . . . . . . . 179
In received faxes. . . . . . . . . . . . . . . . . . . . . . . 179
Other problems. . . . . . . . . . . . . . . . . . . . . . . . . . 179
Answering machine cannot answer voice calls
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
The time and date of sent or received fax jobs is
incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Cannot store received faxes in an external
storage device. . . . . . . . . . . . . . . . . . . . . . . . . 180
Faxes are sent at the wrong size. . . . . . . . . . . . 180
Index
Product Information
System Requirements. . . . . . . . . . . . . . . . . . . . . 181
For Windows. . . . . . . . . . . . . . . . . . . . . . . . . 181
For Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . 181
Technical Specifications. . . . . . . . . . . . . . . . . . . . 181
Printer specifications. . . . . . . . . . . . . . . . . . . . 181
Scanner specifications. . . . . . . . . . . . . . . . . . . 183
8
User’s Guide
Introduction
Introduction
Where to Find Information
The latest version of the following manuals are available on the Epson support website.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
❏ Start Here (paper):
Provides you with an introduction to the product and services.
❏ Important Safety Instructions (paper):
Provides you with instructions to ensure the safe use of this product. This manual may not be included depending
on model and region.
❏ User’s Guide (PDF):
Provides you with detailed operating, safety, and troubleshooting instructions. See this guide when using this
product with a computer, or when using advanced features such as 2 sided copying.
❏ Network Guide (PDF):
Provides instructions on network settings for your computer, smartphone or product, and solving problems.
❏ Administrator’s Guide (PDF):
Provides the system administrator with information on security management and product settings.
Available Features
Check what is available for your product.
WF-4630
WF-4640
WF-5620
WF-5621
WF-5690
Print
✓
✓
✓
✓
Print (PS3/PCL)
-
-
-
✓
Copy
✓
✓
✓
✓
Fax
✓
✓
✓
✓
✓
✓
✓
✓
Scan to a computer
Scan to a memory device
9
User’s Guide
Introduction
WF-4630
WF-4640
WF-5620
WF-5621
WF-5690
Australia and
New Zealand
only
Australia and
New Zealand
only
✓
✓
LDAP*
-
-
✓
✓
IPsec/IP Filtering
-
-
✓
✓
Access Control
-
-
✓
✓
Confidential job printing
-
-
✓
✓
Scan to a network folder
Scan to an email
Forward fax to a network folder
Forward fax to an email
* For more details, see the online Administrator’s Guide.
Caution, Important and Note
Caution, Important, and Note in this manual are indicated as below and have the following meaning.
!Caution
must be followed carefully to avoid bodily injury.
Important
c must
be observed to avoid damage to your equipment.
Note
contain useful tips and restrictions on product operation.
Operating System Versions
In this manual, the following abbreviations are used.
❏ Windows 8 refers to Windows 8, Windows 8 Pro, Windows 8 Enterprise.
❏ Windows 7 refers to Windows 7 Home Basic, Windows 7 Home Premium, Windows 7 Professional, and
Windows 7 Ultimate.
❏ Windows Vista refers to Windows Vista Home Basic Edition, Windows Vista Home Premium Edition, Windows
Vista Business Edition, Windows Vista Enterprise Edition, and Windows Vista Ultimate Edition.
❏ Windows XP refers to Windows XP Home Edition, Windows XP Professional x64 Edition, and Windows XP
Professional.
❏ Windows Server 2012 refers to Windows Server 2012 Essentials Edition, Server 2012 standard Edition.
10
User’s Guide
Introduction
❏ Windows Server 2008 refers to Windows Server 2008 Standard Edition, Windows Server 2008 Enterprise Edition,
Windows Server 2008 x64 Standard Edition, and Windows Server 2008 x64 Enterprise Edition.
❏ Windows Server 2008 R2 refers to Windows Server 2008 R2 Standard Edition and Windows Server 2008 R2
Enterprise Edition.
❏ Windows Server 2003 refers to Windows Server 2003 Standard Edition, Windows Server 2003 Enterprise Edition,
Windows Server 2003 x64 Standard Edition, Windows Server 2003 x64 Enterprise Edition, Windows Server 2003
R2 Standard Edition, Windows Server 2003 R2 Standard x64 Edition, Windows Server 2003 R2 Enterprise Edition
and Windows Server 2003 R2 Enterprise x64 Edition.
❏ Mac OS X refers to Mac OS X 10.5.8, 10.6.x, 10.7.x, 10.8.x.
Using Epson Connect Service
Using Epson Connect and other companies’ services, you can easily print directly from your smartphone, tablet PC or
laptop, anytime and practically anywhere even across the globe! For more information about the printing and other
services, visit the following URL;
https://www.epsonconnect.com/ (Epson Connect portal site)
http://www.epsonconnect.eu (Europe only)
Note:
You can make network service settings using a Web browser on your computer, smartphone, tablet PC, or laptop that is
connected to the same network as the product.
& “Making Network Service Settings” on page 132
11
User’s Guide
Important Instructions
Important Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of this product. Make sure you keep this guide for future
reference. Also, be sure to follow all warnings and instructions marked on the product.
❏ Use only the power cord supplied with the product and do not use the cord with any other equipment. Use of other
cords with this product or the use of the supplied power cord with other equipment may result in fire or electric
shock.
❏ Be sure your AC power cord meets the relevant local safety standard.
❏ Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by
yourself, except as specifically explained in the product’s guides.
❏ Unplug the product and refer servicing to qualified service personnel under the following conditions:
The power cord or plug is damaged; liquid has entered the product; the product has been dropped or the casing
damaged; the product does not operate normally or exhibits a distinct change in performance. Do not adjust
controls that are not covered by the operating instructions.
❏ Place the product near a wall outlet where the plug can be easily unplugged.
❏ Do not place or store the product outdoors, near excessive dirt or dust, water, heat sources, or in locations subject
to shocks, vibrations, high temperature or humidity.
❏ Take care not to spill liquid on the product and not to handle the product with wet hands.
❏ Keep this product at least 22 cm away from cardiac pacemakers. Radio waves from this product may adversely
affect the operation of cardiac pacemakers.
❏ If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them
thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with
water. If discomfort or vision problems remain after a thorough flushing, see a doctor immediately.
❏ Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock from lightning.
❏ Do not use a telephone to report a gas leak in the vicinity of the leak.
Note:
The following provides safety instructions for ink cartridges.
& “Replacing Ink Cartridges” on page 113
Product Advisories and Warnings
Read and follow these instructions to avoid damaging the product or your property. Make sure you keep this guide for
future reference.
12
User’s Guide
Important Instructions
Setting up/using the product
❏ Do not block or cover the vents and openings in the product.
❏ Use only the type of power source indicated on the product’s label.
❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.
❏ Avoid electrical outlets controlled by wall switches or automatic timers.
❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
❏ The power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be
particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and
leave the transformer.
❏ If you use an extension cord with the product, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord’s ampere rating. Also, make sure that the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating.
❏ If you plan to use the product in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the product.
❏ When connecting the product to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may
damage both devices connected by the cable.
❏ Place the product on a flat, stable surface that extends beyond the base of the product in all directions. The product
will not operate properly if it is tilted at an angle.
❏ When storing or transporting the product, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏ Allow spaces behind the product for the cables, and space above the product so that you can fully raise the
document cover.
❏ Leave enough space in front of the product for the paper to be fully ejected.
❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the product away from direct
sunlight, strong light, or heat sources.
❏ Do not insert objects through the slots in the product.
❏ Do not put your hand inside the product during printing.
❏ Do not touch the white flat cable inside the product.
❏ Do not use aerosol products that contain flammable gases inside or around the product. Doing so may cause
fire.
❏ Do not move the print head by hand; otherwise, you may damage the product.
13
User’s Guide
Important Instructions
❏ Always turn the product off using the P button. Do not unplug the product or turn off the power at the outlet until
the LCD screen has turned off completely.
❏ Before transporting the product, make sure that the print head is in the home (far right) position and the ink
cartridges are inserted into the slots.
❏ If you are not going to use the product for a long period, be sure to unplug the power cord from the electrical
outlet.
❏ Do not press too hard on the scanner glass when placing the originals.
Using the product with a wireless connection
❏ Do not use this product inside medical facilities or near medical equipment. Radio waves from this product may
adversely affect the operation of electrical medical equipment.
❏ Do not use this product near automatically controlled devices such as automatic doors or fire alarms. Radio waves
from this product may adversely affect these devices, and could lead to accidents due to malfunction.
Using the LCD screen
❏ The LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven
brightness. These are normal and do not indicate that it is damaged in any way.
❏ Only use a dry, soft cloth to clean the LCD screen or touchscreen. Do not use liquid or chemical cleaners.
❏ The exterior cover of the LCD screen could break if it receives a heavy impact. Contact your dealer if the panel
surface chips or cracks, and do not touch or attempt to remove the broken pieces.
❏ Press the touchscreen gently with your finger. Do not press force or operate with your nails.
❏ Do not operate by a sharp edge thing such as a ball point pen, sharp pencil, stylus pen and so on.
❏ Condensation inside the panel due to abrupt changes in temperature or humidity may cause performance to
deteriorate.
Handling ink cartridges
We will provide ink-related safety instructions and product advice/warnings in the linked section (before “Replacing
Ink Cartridges” section).
& “Replacing Ink Cartridges” on page 113
Restrictions on Copying
Observe the following restrictions in order to ensure the responsible and legal use of the product.
Copying of the following items is prohibited by law:
❏ Bank bills, coins, government-issued marketable securities, government bond securities, and municipal securities
14
User’s Guide
Important Instructions
❏ Unused postage stamps, pre-stamped postcards, and other official postal items bearing valid postage
❏ Government-issued revenue stamps, and securities issued according to legal procedure
Exercise caution when copying the following items:
❏ Private marketable securities (stock certificates, negotiable notes, checks, etc.), monthly passes, concession
tickets, etc.
❏ Passports, driver’s licenses, warrants of fitness, road passes, food stamps, tickets, etc.
Note:
Copying these items may also be prohibited by law.
Responsible use of copyrighted materials:
❏ Products can be misused by improperly copying copyrighted materials. Unless acting on the advice of a
knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before
copying published material.
Protecting Your Personal Information
This product allows you to store names and telephone numbers in its memory even when the power is turned off.
Use the following menu to erase the memory if you give the product to someone else or dispose of it.
Setup > System Administration > Restore Default Settings > Clear All Data and Settings
15
User’s Guide
Getting to Know Your Product
Getting to Know Your Product
Note:
The illustrations in this manual are from a similar product model. Although they may differ from your actual product, the
method of operation is the same.
Product Parts
a.
ADF cover
b.
Automatic Document Feeder (ADF)
c.
Edge guide
d.
ADF input tray (place your originals here to be copied)
e.
ADF output tray (your originals are ejected here as they are copied)
f.
Paper cassette 1
g.
Optional paper cassette unit*
h.
Paper cassette cover*
i.
Paper cassette 2*
* Optional for the WF-4630 Series, WF-5620 Series and WF-5690 Series.
16
User’s Guide
Getting to Know Your Product
a.
Edge guides
b.
Stopper
c.
Output tray extension
d.
Output tray
e.
Edge guides
f.
Rear paper feed
g.
Feeder guard
a.
Document cover
b.
Scanner glass
c.
Control panel
d.
External interface USB port
17
User’s Guide
Getting to Know Your Product
a.
Ink cartridge slots
b.
Front cover
c.
Print head
a.
LINE port
b.
EXT. port
c.
USB port
d.
LAN port
e.
Service USB port*
f.
Maintenance box
g.
Rear cover
h.
AC inlet
* USB port for future use. Do not remove the sticker.
18
User’s Guide
Getting to Know Your Product
Guide to the Control Panel
Note:
❏ Control panel design varies depending on location.
❏
Although the control panel design and what displayed on the LCD screen such as menu names and option names may
differ from your actual product, the method of operation is the same.
WF-4640 Series/WF-5690 Series
WF-4630 Series/WF-5620 Series
Buttons/Lights
Function
a
Turns the product on or off. The power light turns on when the product is on.
Flashes when the product is printing/copying/scanning/faxing, replacing an ink cartridge,
charging ink, or cleaning the print head.
b
Returns to the top menu.
c
Interrupts the current print or copy job and allows you to perform a different print or copy job.
Press this button again to restart the job that has been paused.
d
Resets your settings to user default settings. If user default settings have not been made, resets
to the factory default.
e
y
Stops the current operation.
19
User’s Guide
Getting to Know Your Product
Buttons/Lights
f
-
Function
LCD screen displays menus. If your product has a touch panel, you can scroll the screen by
swiping the LCD screen. Try swiping a little harder if the touch panel is slow to respond.
Returns to the Home screen if no operations are made for a few minutes.
g
Cancels/returns to the previous menu.
Shows the Status Menu.
& “Status Menu” on page 22
The orange light on the left turns on or flashes when an error occurs. You can check the error
from the Status Menu.
h
The blue light on the right flashes while the product is processing data. It stays on when there
are print/scan/fax jobs waiting to be processed.
i
j
,
Specifies the date/time or the number of copies, as well as fax numbers. Enters alphanumeric
characters and switches between uppercase, lowercase, and numbers each time it is pressed.
It may be easier to use the software keypad to enter text instead of using these buttons.
c
Clears the number of copies and fax number.
0-9
k
Starts printing/copying/scanning/faxing in black and white.
l
Starts printing/copying/scanning/faxing in color.
Status icons
The following icons are displayed on the control panel depending on the product’s status. Press the Wi-Fi icon or
network status icon to check the current network settings and make Wi-Fi settings.
Status icons
Icons
Description
Displays a help which provides you instructions such as loading paper and placing a
document.
A document is placed on the Automatic Document Feeder (ADF).
One or more ink cartridges are running low on ink or the maintenance box is nearly full. Press
to open the Status Menu, select Printer Information, and then check the status of the
consumables.
Indicates that one or more ink cartridges are expended or the maintenance box is full. Press
to open the Status Menu, select Printer Information, and then check the status of the
consumables.
20
User’s Guide
Getting to Know Your Product
Icons
Description
Indicates that unread or unprinted fax data is stored in the product. When you have made
settings to save received faxes on a computer or external storage device, this icon also
indicates that received faxes have not been saved on the computer or the storage device.
Indicates the fax memory usage.
Indicates the fax memory is full. Delete received faxes you have already read or printed.
& “Checking received faxes in the Inbox” on page 93
If you have made settings to save received faxes on a computer or an external memory device,
turn on the computer or connect the device to the product.
Indicates that a Wi-Fi or an Ethernet connection is being processed.
Indicates that there is no Ethernet connection.
Indicates that an Ethernet connection has been established.
Indicates that there is no Wi-Fi connection.
Indicates that a Wi-Fi network error has occurred or the product is searching for a connection.
Indicates that a Wi-Fi connection has been established. The number of bars indicates the
connection’s signal strength.
Indicates that an Ad Hoc connection has been established.
Indicates that a Wi-Fi Direct mode connection has been established.
Indicates that Simple AP mode connection has been established.
*
*
Indicates that the access control feature is enabled. Press the icon to log in to the printer. You
need to enter a user name and password. Contact your administrator if you do not know the
login information.
& “Access Control” on page 37
Indicates that the access control feature is enabled, and a user with access permission is
logged in. Press the icon to log out.
* This function is only supported by the WF-5620 Series and WF-5690 Series.
21
User’s Guide
Getting to Know Your Product
Icons for each mode
Icons
Description
Enters Copy mode.
& “Copying” on page 38
Enters Scan mode.
& “Scanning from the Control Panel” on page 59
Enters Fax mode.
& “Faxing” on page 74
Opens Preset screen.
Enters Memory Device mode.
Shows the registered contact list for scanning and faxing.
& “Making Contact List Settings” on page 95
Shows the status of Epson Connect service.
& “Using Epson Connect Service” on page 11
Opens Eco Mode settings screen.
& “System Administration Settings” on page 102
Enters Setup mode.
& “Setup Mode” on page 101
Status Menu
The Status Menu displays the current status of the product and jobs. Press
on the control panel.
Function
Description
Printer Information
Displays the status of the consumables and any errors that have occurred in the product. To
resolve an error, select the error from the list to display the error message.
Job Monitor
Displays a list of ongoing jobs and jobs waiting to be processed.
Job History
Displays the job history. If a job fails, an error code is shown in the history. You can check the
error code and the solution for the error in the following section.
& “Error Code on the Status Menu” on page 149
Job Storage
Select Inbox to display the received faxes stored in the product’s memory.
Confidential Job*
Displays a list of jobs for which passwords have been set. To print the job, select the job and
enter the password.
& “Printing Confidential Jobs” on page 56
* This function is only supported by the WF-5620 Series and the WF-5690 Series.
22
User’s Guide
Getting to Know Your Product
Icons on the Software Keyboard for the LCD Screen
You can enter characters and symbols from the software keyboard to register a contact, make network settings, and so
on. The following icons are displayed on the software keyboard screen.
Note:
Available icons vary depending on the setting item.
Icons
Description
Switches between upper case and lower case letters.
Switches the character type.
123#: Allows you to enter numbers and symbols.
ABC: Allows you to enter the alphabet.
ÁÄÂ: Allows you to enter special characters such as umlauts and accents.
Changes the keyboard layout.
Enters a space.
Deletes the character to the left.
Confirms the entered characters.
23
User’s Guide
Paper and Media Handling
Paper and Media Handling
Introduction to Using, Loading, and Storing Media
You can achieve good results with most types of plain paper. However, coated papers provide superior prints because
they absorb less ink.
Epson provides special papers that are formulated for the ink used in Epson ink jet products, and recommends these
papers to ensure high-quality results.
When loading special paper distributed by Epson, read the instruction sheets packed with the paper first and keep the
following points in mind.
Note:
❏ Load the paper into the paper cassette printable side down. The printable side is usually whiter or glossier. See the
instruction sheets packed with the paper for more information. Some types of paper have cut corners to help identify the
correct loading direction.
❏
If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may
cause ink to smear on your prints.
Storing paper
Return unused paper to the original package as soon as you finish printing. When handling special media, Epson
recommends storing your prints in a resealable plastic bag. Keep unused paper and prints away from high
temperature, humidity, and direct sunlight.
Selecting Paper
The following table shows supported paper types. The loading capacity and paper source vary by paper as shown
below.
24
User’s Guide
Paper and Media Handling
Loading capacity (sheets or height)
Media Type
Plain Paper*2
Size
Paper
cassette 1 or
Paper
cassette
Paper
cassette 2*1
Automatic
2-sided
printing
Rear paper
feed
Legal
27.5 mm
27.5 mm
1
-
Letter
27.5 mm
27.5 mm
80*3
✓
A4
27.5 mm
27.5 mm
80*3
✓
B5
27.5 mm
27.5 mm
80*3
✓
A5
27.5 mm
-
80*3
-
Executive
-
-
80*3
-
A6
-
-
80*3
-
User Defined
(182 x 257 mm to
215.9 x 297 mm)
-
-
80*3
✓
User Defined
(other than above)
-
-
1
-
Legal
-
-
1
-
Letter
-
-
10*5
-
A4
-
-
10*5
-
B5
-
-
10*5
-
A5
-
-
10*5
-
Executive
-
-
10*5
-
A6
-
-
10*5
-
User Defined
(182 x 257 mm to
215.9 x 297 mm)
-
-
10*5
-
User Defined
(other than above)
-
-
1
-
#10
-
-
10
-
DL
-
-
10
-
C4
-
-
1
-
C6
-
-
10
-
Epson Bright White Ink
Jet Paper
A4
200
200
50*6
✓
Epson Photo Quality
Ink Jet Paper
A4
-
-
80
-
Thick paper*4
Envelope
25
User’s Guide
Paper and Media Handling
Loading capacity (sheets or height)
Media Type
Size
Paper
cassette 1 or
Paper
cassette
Paper
cassette 2*1
Automatic
2-sided
printing
Rear paper
feed
Epson Matte Paper Heavyweight
A4
-
-
20
-
Epson Premium Glossy
Photo Paper
A4
-
-
20
-
13 × 18 cm (5 × 7 in.)
-
-
20
-
10 × 15 cm (4 × 6 in.)
-
-
20
-
16:9 Wide (102 × 181
mm)
-
-
20
-
A4
-
-
20
-
10 × 15 cm (4 × 6 in.)
-
-
20
-
A4
-
-
20
-
13 × 18 cm (5 × 7 in.)
-
-
20
-
10 × 15 cm (4 × 6 in.)
-
-
20
-
A4
-
-
20
-
13 × 18 cm (5 × 7 in.)
-
-
20
-
10 × 15 cm (4 × 6 in.)
-
-
20
-
Epson Premium
Semigloss Photo Paper
Epson Ultra Glossy
Photo Paper
Epson Photo Paper,
Glossy
*1Depending on the product, Paper cassette 2 is an optional extra.
*2Plain paper is defined as paper with a weight of 64 g/m2 (17 lb) to 90 g/m2 (24 lb).
It includes preprinted paper, letterhead, colored paper, and recycled paper.
*3The loading capacity for manual 2-sided printing is 30 sheets.
*4Thick paper is defined as paper with a weight of 91 g/m2 (25 lb) to 256 g/m2 (68 lb).
*5The loading capacity for manual 2-sided printing is 5 sheets.
*6The loading capacity for manual 2-sided printing is 20 sheets.
Note:
The availability of paper varies by location.
Paper type settings on the LCD screen
The product automatically adjusts itself for the type of paper you select in your print settings. That is why the paper
type setting is so important. It tells your product what kind of paper you are using and adjusts the ink coverage
accordingly. The table below lists the settings you should choose for your paper.
For this paper
LCD paper type
Plain paper*1
plain papers
26
User’s Guide
Paper and Media Handling
For this paper
LCD paper type
Preprinted paper *1
Preprinted
Letterhead*1
Letterhead
Colored paper*1
Color
Recycled paper*1
Recycled
Epson Bright White Ink Jet Paper*1
plain papers
Epson Ultra Glossy Photo Paper
Ultra Glossy
Epson Premium Glossy Photo Paper
Prem. Glossy
Epson Premium Semigloss Photo Paper
Prem. Semigloss
Epson Photo Paper, Glossy
Glossy
Epson Matte Paper – Heavyweight
Matte
Epson Photo Quality Ink Jet Paper
Matte
Thick paper
Thick -Paper
Envelopes
Envelope
*1You can perform 2-sided printing with this paper.
Paper type settings from the printer driver
The product automatically adjusts itself for the type of paper you select in your print settings. That is why the paper
type setting is so important. It tells your product what kind of paper you are using and adjusts the ink coverage
accordingly. The table below lists the settings you should choose for your paper.
For this paper
Printer driver paper type
Plain paper
plain papers
Epson Bright White Ink Jet Paper
plain papers
Preprinted paper
Preprinted
Letterhead
Letterhead
Colored paper
Color
Recycled paper
Recycled
Epson Ultra Glossy Photo Paper
Epson Ultra Glossy
Epson Premium Glossy Photo Paper
Epson Premium Glossy
Epson Premium Semigloss Photo Paper
Epson Premium Semigloss
Epson Photo Paper, Glossy
Photo Paper Glossy
Epson Matte Paper – Heavyweight
Epson Matte
Epson Photo Quality Ink Jet Paper
Epson Matte
27
User’s Guide
Paper and Media Handling
For this paper
Printer driver paper type
Thick paper
Thick-Paper
Envelopes
Envelope
Note:
The availability of special media varies by location. For the latest information on media available in your area, contact
Epson support.
& “Technical Support Web Site” on page 202
Loading Paper into the Paper Cassette
Follow these steps to load paper:
A
Pull the paper cassette all the way out.
Note:
When you are loading paper in paper cassette 2, remove the paper cassette cover.
B
Pinch and slide the edge guides to the sides of the paper cassette.
28
User’s Guide
Paper and Media Handling
Note:
When using Legal-size paper, extend the paper cassette as shown in the illustration.
C
Slide the edge guide to adjust to the paper size you will use.
D
Load paper toward the edge guide with printable side face down, and check that the paper is not sticking out
from the end of the cassette.
Note:
❏ Fan and align the edges of the paper before loading.
❏
If you want to print on commercially available pre-punched paper, see “Loading Paper and Envelopes into the
Rear Paper Feed” on page 31.
29
User’s Guide
Paper and Media Handling
E
Slide the edge guides to the edges of the paper.
Note:
❏ For plain paper, do not load paper above the H arrow mark inside the edge guide.
For Epson special media, make sure the number of sheets is less than the limit specified for the media.
& “Selecting Paper” on page 24
❏
F
When you are loading paper in paper cassette 2, reattach the paper cassette cover.
Keep the cassette flat and slowly and carefully reinsert it all the way into the product.
Note:
When you insert the paper cassette, the screen for making paper size and paper type settings is automatically
displayed. Make sure the paper settings match the paper you have loaded.
G
Slide out the output tray and raise the stopper.
30
User’s Guide
Paper and Media Handling
Note:
❏ Leave enough space in front of the product for the paper to be fully ejected.
❏
Do not remove or insert the paper cassette while the product is operating.
Loading Paper and Envelopes into the Rear Paper Feed
Follow the steps below to load paper and envelopes into the rear paper feed:
A
Slide out the output tray, and raise the stopper.
B
Pull up the paper support.
C
Open the feeder guard and then pinch and slide the edge guides.
31
User’s Guide
Paper and Media Handling
D
Load paper with the printable side up, at the center of the rear paper feed.
Note:
❏ The printable side is often whiter or brighter than the other side.
❏
When loading envelopes, load the short edge first with the flap facing down.
❏
Do not use envelopes that are curled or folded.
❏
Flatten the envelope and the flaps before loading.
❏
Flatten the leading edge of the envelope before loading.
❏
Avoid using envelopes that are too thin, as they may curl during printing.
32
User’s Guide
Paper and Media Handling
Note for paper with binding holes:
You can use pre-punched paper with binding holes on one of the long edges. Do not load the paper with the binding
holes along the top or the bottom.
❏
Available sizes are A4, A5, B5, Letter and Legal.
❏
Load one sheet of paper at a time.
❏
Automatic 2-sided printing is not available.
❏
Make sure you adjust the print position of your file to avoid printing over the binder holes.
E
Slide the edge guide to the edge of the paper, but not too tightly.
F
Enter Setup mode from the Home menu. Select Paper Setup, and then select the size and type of paper you
loaded into the rear paper feed.
Placing Originals
Automatic Document Feeder (ADF)
You can load your original documents in the Automatic Document Feeder (ADF) to copy, scan, or fax multiple pages
quickly. The ADF can scan both sides of your documents. You can use the following originals in the ADF.
Size
B5, A5*, A4, Letter, Legal*
Type
Plain paper
Weight
64 g/m2 to 95 g/m2
33
User’s Guide
Paper and Media Handling
Capacity
35 sheets or 3.5 mm or less (A4, Letter)/ 10 sheets (Legal)
* You cannot automatically scan both sides of the paper at this size.
Important:
c To
prevent paper jams, avoid the following documents. For these types, use the scanner glass.
❏
Documents held together with paper clips, staples, etc.
❏
Documents that have tape or paper stuck to them.
❏
Photos, OHPs, or thermal transfer paper.
❏
Paper that is torn, wrinkled, or has holes.
A
Tap the originals on a flat surface to even the edges.
B
Slide the edge guide on the Automatic Document Feeder.
C
Insert the originals face-up and short edge first into the Automatic Document Feeder.
Note:
Do not load documents above the H arrow mark inside the edge guide.
34
User’s Guide
Paper and Media Handling
D
Slide the edge guide until it is flush with the originals.
Note:
For 2-up or 4-up Copy layout, place the original as shown. Make sure the orientation of the original matches the Document
Orientation settings.
Scanner glass
A
Open the document cover and place your original face-down on the scanner glass.
35
User’s Guide
Paper and Media Handling
B
Slide the original to the corner.
Note:
See the following sections if any problems occur with the scanning area or the scanning direction when using EPSON
Scan.
& “The edges of your original are not scanned” on page 176
& “Multiple documents are scanned into a single file” on page 176
C
Close the cover gently.
Note:
When there is a document in the Automatic Document Feeder (ADF) and on the scanner glass, priority is given to the
document in the Automatic Document Feeder (ADF).
36
User’s Guide
Access Control
Access Control
This function is only supported by WF-5620 Series and WF-5690 Series.
Administrator can restrict users/groups of printing/copying/scanning/faxing by setting Access Control. When this
setting is valid, user authentication is necessary by entering password. Administrator can register up to 10 users/
groups in total. For details, refer to the Administrator Guide.
Logging On from the Control Panel
A
Press the
B
Enter password when the password entering screen is displayed.
logon icon on the Home menu.
Note:
If you do not know the user name and password, contact your printer administrator.
C
Permitted modes are operatable.
Note:
Restricted menus are grayed out.
Printing from the Computer when the Access Control is
Valid (For Windows Only)
You need to enter your user name and password on the printer driver before sending a job.
& “Access Control settings for Windows” on page 42
37
User’s Guide
Copying
Copying
Copying Documents
Basic copying
Follow the steps below to copy documents.
A
Load paper.
& “Loading Paper into the Paper Cassette” on page 28
& “Loading Paper and Envelopes into the Rear Paper Feed” on page 31
B
Place original.
& “Placing Originals” on page 33
C
Enter Copy mode from the Home menu.
D
Enter the number of copies by using the numeric keypad on the control panel.
E
Select Layout, and then select the appropriate layout such as 2-up copying.
F
Make the appropriate copy settings. Select Settings to make more detailed settings.
Note:
❏ Press Preview to preview the copy results before you start copying.
❏
G
You can save your copy settings as a preset.
& “Presets” on page 111
Press one of the x buttons to set the color mode, and then start copying.
Copy Mode Menu List
Refer to the section below for the Copy mode menu list.
& “Copy Mode” on page 97
38
User’s Guide
Printing
Printing
Printing from the Control Panel
Follow the steps below to print from the control panel without using a computer. You can print data from an external
USB device.
Printing a JPEG file
A
Load paper.
& “Loading Paper into the Paper Cassette” on page 28
& “Loading Paper and Envelopes into the Rear Paper Feed” on page 31
B
Insert a memory device.
C
Select Memory Device from the Home menu.
D
Select JPEG.
Note:
❏ If you have more than 999 images on your memory device, images are automatically divided into groups and
the group selection screen is displayed. Select the group that contains the image you want to print. Images are
sorted by the date they were taken.
❏
To select another group, select the menu as shown below.
Memory Device > JPEG > Options > Select Group.
E
Select the image you want to print.
F
Enter the number of prints by using the numeric keypad on the control panel.
G
Press Settings to make print settings or press Adjustments to make color adjustment settings.
Note:
❏ For more information on detailed settings, see the Memory Device mode menu list.
& “Memory Device Mode” on page 98
❏
H
To select more images, press
and then repeat steps 5 to 6, or swipe horizontally to change the image.
Press one of the x buttons to set the color mode, and then start printing.
Printing a PDF or TIFF file
Only the WF-5690 Series supports PDF file printing.
39
User’s Guide
Printing
A
Load paper.
& “Loading Paper into the Paper Cassette” on page 28
& “Loading Paper and Envelopes into the Rear Paper Feed” on page 31
B
Insert a memory device.
C
Select Memory Device from the Home menu.
D
Select PDF or TIFF.
E
Select the file you want to print.
F
Check the file information, and then press Proceed.
G
Enter the number of prints by using the numeric keypad on the control panel.
H
Press Settings to make the print settings.
Note:
For detailed settings items, refer to the Memory Device mode menu list.
& “Memory Device Mode” on page 98
I
Press Proceed, then confirm the print settings.
J
Press one of the x buttons to set the color mode, and then start printing.
Note:
If a password is set for the PDF, enter the password.
Printing from Your Computer
Printer Driver and Status Monitor
The printer driver lets you choose from a wide variety of settings to get the best printing results. The status monitor and
the printer utilities help you check the product and keep it in top operating condition.
40
User’s Guide
Printing
Note for Windows users:
❏ Your printer driver automatically finds and installs the latest version of the printer driver from Epson’s Web site. Click
the Software Update button in your printer driver’s Maintenance window, and then follow the on-screen instructions.
If the button does not appear in the Maintenance window, point at All Programs or Programs in the Windows Start
menu, and check in the EPSON folder.*
* For Windows 8:
If the button does not appear in the Maintenance window, right-click on the Start screen, or swipe from the bottom or
top edge of the Start screen and select All apps, then select Software Update from EPSON category.
❏
If you want to change the language of the driver, select the language you want to use from the Language setting in your
printer driver’s Maintenance window. Depending on the location, this function may not be available.
Accessing the printer driver for Windows
You can access the printer driver from most Windows applications, the desktop or the taskbar.
To make settings that apply only to the application you are using, access the printer driver from that application.
To make settings that apply to all of your Windows applications, access the printer driver from the desktop or the
taskbar.
Refer to the following sections to access the printer driver.
Note:
Screen shots of the printer driver windows in this User’s Guide are from Windows 7.
From Windows applications
A
Click Print or Print Setup on the File menu.
B
In the window that appears, click Printer, Setup, Options, Preferences, or Properties. (Depending on your
application, you may need to click one or a combination of these buttons.)
From the desktop
❏ Windows 8 and Server 2012
Select Desktop, Settings charm, and Control Panel. Then select Devices and Printers from the Hardware and
Sound category. Right-click on the product, or press and hold the product and select Printing preferences.
❏ Windows 7 and Server 2008 R2:
Click the start button, select Devices and Printers. Then right-click the product and select Printing
preferences.
❏ Windows Vista and Server 2008:
Click the start button, select Control Panel, and then select Printer from the Hardware and Sound category.
Then right-click the product and select Printing preferences.
❏ Windows XP and Server 2003:
Click Start, Control Panel, (Printers and Other Hardware,) then Printers and Faxes. Select the product, then
click Printing Preferences on the File menu.
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User’s Guide
Printing
From the shortcut icon on the taskbar
Right-click the product icon on the taskbar, then select Printer Settings.
To add a shortcut icon to the Windows taskbar, first access the printer driver from the desktop as described above.
Next, click the Maintenance tab, and then click the Extended Settings button. In the Extended Settings window, select
Enable EPSON Status Monitor 3, and then press OK.
Next, click the Monitoring Preferences button on the Maintenance tab, and then select Register the shortcut icon to
the task bar.
Getting information through online help
In the printer driver window, try one of the following procedures.
❏ Right-click the item, then click Help.
❏ Click the
button at the top right of the window, then click the item (for Windows XP only).
Accessing printer properties for Windows
❏ Windows 8 and Server 2012:
Select Desktop, Settings charm, and then Control Panel. Next, select Devices and Printers from the Hardware
and Sound category. Right-click on the product, or press and hold the product, and then select Printer
properties.
❏ Windows 7 and Server 2008 R2:
Click the start button, select Devices and Printers, and then right-click the product and select Printer
properties.
❏ Windows Vista and Server 2008:
Click the start button, select Control Panel, and then select Printer from the Hardware and Sound category.
Then right-click the product and select Properties.
❏ Windows XP and Server 2003:
Click Start, Control Panel, (Printers and Other Hardware,) and then Printers and Faxes. Select the product,
and then click Properties on the File menu.
Access Control settings for Windows
This function is only available for the WF-5620 Series and WF-5690 Series.
When the printer’s Access Control is set to On, you need to enter your user name and password on the printer driver
before sending a print job.
A
Access the printer driver.
& “Accessing the printer driver for Windows” on page 41
B
Click Printer and Option Information on the Maintenance tab.
C
Select the Save Access Control settings check box and then click Settings on the Printer and Option
Information screen.
42
User’s Guide
Printing
D
Enter the User Name and Password and then click OK.
Note:
If you do not know the user name and password, contact your printer administrator.
E
Click OK, and then close the Printer and Option Information screen.
Accessing the printer driver for Mac OS X
The table below describes how to access the printer driver dialog.
Dialog Box
How to Access It
Page Setup
Click Page Setup on the File menu of your application.
Note:
Depending on your application, the Page Setup menu may not appear in the File menu.
Print
Click Print on the File menu of your application.
Epson Printer
Utility 4
For Mac OS X 10.8 or 10.7, click System Preferences on the Apple menu and then click Print &
Scan. Select your product from the Printers list box, click Options & Supplies, Utility, and
then click Open Printer Utility.
For Mac OS X 10.6, click System Preferences on the Apple menu and then click Print & Fax.
Select your product from the Printers list box, click Options & Supplies, Utility, and then click
Open Printer Utility.
For Mac OS X 10.5, click System Preferences on the Apple menu and then click Print & Fax.
Select your product from the Printers list box, click Open Print Queue and then click Utility
button.
Basic Operations
Basic printing
Follow the steps below to print from your computer.
If you cannot change some of the printer driver settings, they may have been locked by the administrator. Contact your
administrator or a power user for assistance.
Note:
❏ The screen shots in this manual may vary depending on the model.
❏
Before you print, load paper properly.
& “Loading Paper into the Paper Cassette” on page 28
& “Loading Paper and Envelopes into the Rear Paper Feed” on page 31
❏
Refer to the section below for the printable area.
& “Printable area” on page 182
❏
After completing the settings, print one test copy and examine the results before printing an entire job.
43
User’s Guide
Printing
Basic product settings for Windows
Note for the WF-5620 Series /WF-5690 Series:
When the printer’s Access Control is set to On, you need to enter your user name and password on the printer driver before
sending a print job.
& “Access Control settings for Windows” on page 42
A
Open the file you want to print.
B
Access the printer settings.
& “Accessing the printer driver for Windows” on page 41
C
Click the Main tab.
D
Select the appropriate Paper Source setting.
E
Select the appropriate Document Size setting. You can also define a custom paper size. For details, see the online
help.
F
Select Portrait (tall) or Landscape (wide) to change the orientation of your print.
Note:
Select Landscape when printing on envelopes.
44
User’s Guide
Printing
G
Select the appropriate Paper Type setting.
& “Paper type settings from the printer driver” on page 27
Note:
Print quality is automatically adjusted for the selected Paper Type.
H
Select the appropriate Quality setting.
Note:
If you are printing high-density data on plain paper, letterhead, or preprinted paper, select Standard-Vivid to make
your printout vivid.
I
Click OK to close the printer settings window.
Note:
To make changes to advanced settings, refer to the relevant section.
J
Print your file.
Basic product settings for Mac OS X
Note:
Screen shots of the printer driver windows in this manual are from Mac OS X 10.7.
A
Open the file you want to print.
45
User’s Guide
Printing
B
Access the Print dialog box.
& “Accessing the printer driver for Mac OS X” on page 43
Note:
If the simplified dialog box is displayed, click the Show Details button (for Mac OS X 10.8 or 10.7) or the d button
(for Mac OS X 10.6 or 10.5.8) to extend this dialog box.
C
Select the product you are using as the Printer setting.
Note:
Depending on your application, you may not be able to select some of the items in this dialog box. If so, click Page
Setup on the File menu of your application, and then make suitable settings.
D
Select the appropriate Paper Size setting.
E
Select the appropriate Orientation setting.
Note:
Select landscape orientation when printing envelopes.
46
User’s Guide
Printing
F
Select Print Settings from the pop-up menu.
G
Select the appropriate Paper Source setting.
H
Select the appropriate Media Type setting.
& “Paper type settings from the printer driver” on page 27
I
Select the appropriate Print Quality setting.
Note:
If you are printing high-density data on plain paper, letterhead, or preprinted paper, select Standard-Vivid to make
your printout vivid.
J
Click Print to start printing.
Canceling printing
If you need to cancel printing, follow the instructions in the appropriate section below.
Using the product button
Press y to cancel a print job in progress.
Using the product’s status menu
You can cancel a print job in progress on the product’s Status Menu.
47
User’s Guide
Printing
A
Press
B
Select Job Monitor, then Print Job. Ongoing jobs and jobs that are standing by are shown in the list.
C
Select the job that you want to cancel.
D
Press Cancel.
to display the Status Menu.
For Windows
Note:
You cannot cancel a print job that has been completely sent to the product. In this case, cancel the print job by using the
product.
A
Access the EPSON Status Monitor 3.
& “For Windows” on page 154
B
Click the Print Queue button. The Windows Spooler appears.
C
Right-click on the job you want to cancel and then select Cancel.
For Mac OS X
Follow the steps below to cancel a print job.
Note:
If you have sent a print job from a Mac OS X 10.6 or 10.5.8 through the network, you may not be able to cancel printing from
the computer. Press y on the product’s control panel to cancel a print job. To solve this problem, see the online Network
Guide.
A
Click your product icon in the Dock.
B
In the Document Name list, select the document which is printing.
48
User’s Guide
Printing
C
Click the Delete button to cancel the print job.
For Mac OS X 10.8:
Click the button to cancel the print job.
Other Options
Product presets (For Windows Only)
Printer driver presets make printing a snap. You can also create presets of your own.
Product settings for Windows
A
Access the printer settings.
& “Accessing the printer driver for Windows” on page 41
B
Select a Printing Presets in the Main tab. Product settings are automatically set to the values displayed in the
pop-up window.
49
User’s Guide
Printing
2-sided printing
Use the printer driver to print on both sides of the paper.
Note:
❏ This feature may not be available at some settings.
❏
The loading capacity differs during 2-sided printing.
& “Selecting Paper” on page 24
❏
Only use papers that are suitable for 2-sided printing. Otherwise, the printout quality may deteriorate.
& “Selecting Paper” on page 24
❏
Manual 2-sided printing may not be available when the product is accessed over a network or is used as a shared
printer.
❏
If the ink runs low during automatic 2-sided printing, the product stops printing and the ink needs to be replaced. When
ink replacement is complete, the product starts printing again, but there may be some missing parts in your print. If this
happens, print again the page that has missing parts.
❏
Depending on the paper and the amount of ink used to print text and images, ink may bleed through to the other side of
the paper.
❏
The surface of the paper may be smeared during 2-sided printing.
Note for Windows:
❏ Four types of 2-sided printing are available: automatic standard, automatic folded booklet, manual standard and
manual folded booklet.
❏
Manual 2-sided printing is available only when EPSON Status Monitor 3 is enabled. To enable the status monitor,
access the printer driver and click the Maintenance tab followed by the Extended Settings button. In the Extended
Settings window, check the Enable EPSON Status Monitor 3 check box.
❏
When automatic 2-sided printing is performed, printing may be slow depending on the combination of options selected
for Select Document Type in the Print Density Adjustment window and for Quality in the Main window.
Note for Mac OS X:
❏ Mac OS X supports automatic standard 2-sided printing only.
❏
When automatic 2-sided printing is performed, printing may be slow depending on the Document Type setting in
Two-sided Printing Settings
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User’s Guide
Printing
Product settings for Windows
A
Access the printer settings.
& “Accessing the printer driver for Windows” on page 41
B
Select the appropriate 2-Sided Printing setting.
Note:
Depending on the driver version, the 2-Sided Printing setting may become available when you select the check box.
When using automatic printing, make sure the Auto check box is checked.
C
Click Settings, and make the appropriate settings.
Note:
If you want to print a folded booklet, select Booklet.
D
Check the other settings and print.
Note:
❏ When printing automatically, and if you are printing high-density data such as photos or graphs, we
recommend making the settings in the Print Density Adjustment window.
❏
The actual binding margin may be different from the specified settings depending on your application.
Experiment with a few sheets to examine actual results before printing the entire job.
❏
Manual 2-sided printing allows you to print the even-numbered pages first. When you print odd-numbered
pages, a blank sheet of paper is output at the end of the print job.
❏
When you are printing manually, make sure that the ink is completely dry before reloading the paper.
Product settings for Mac OS X
A
Access the Print dialog box.
& “Accessing the printer driver for Mac OS X” on page 43
B
Make the appropriate settings in the Two-sided Printing Settings pane.
C
Check the other settings and print.
Note:
If you are printing high-density data such as photos or graphs, we recommend adjusting Print Density and Increased
Ink Drying Time settings manually.
51
User’s Guide
Printing
Fit to page printing
Lets you automatically enlarge or reduce the size of your document to fit the paper size selected in the printer driver.
Note:
This feature may not be available at some settings.
Product settings for Windows
A
Access the printer settings.
& “Accessing the printer driver for Windows” on page 41
B
Select Reduce/Enlarge Document and Fit to Page in the More Options tab, and then select the size of the paper
you are using from Output Paper.
Note:
If you want to print a reduced image with centering, select Center.
C
Check the other settings and print.
Product settings for Mac OS X
A
Access the Print dialog box.
& “Accessing the printer driver for Mac OS X” on page 43
B
Choose Scale to fit paper size for Destination Paper Size in the Paper Handling pane and select the desired
paper size from the pop-up menu.
C
Check the other settings and print.
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User’s Guide
Printing
Pages per Sheet printing
Lets you use the printer driver to print two or four pages on a single sheet of paper.
Note:
This feature may not be available at some settings.
Product settings for Windows
A
Access the printer settings.
& “Accessing the printer driver for Windows” on page 41
B
Select 2-Up or 4-Up as Multi-Page in the Main tab.
C
Click Page Order, and make the appropriate settings.
D
Check the other settings and print.
Product settings for Mac OS X
A
Access the Print dialog box.
& “Accessing the printer driver for Mac OS X” on page 43
B
Select the desired number of Pages per Sheet and the Layout Direction (page order) in the Layout pane.
C
Check the other settings and print.
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User’s Guide
Printing
Anti-Copy Pattern printing (for Windows Only)
This function allows you to print a document as a copy-protected document. When you try to copy a copy-protected
document, the string that you added as the anti-copy pattern is printed several times on the document.
Note:
This feature may not be available at some settings.
A
Access the printer settings.
& “Accessing the printer driver for Windows” on page 41
B
Click Watermark Features on the More Options tab, and then select an Anti-Copy Pattern from the Anti-Copy
Pattern list.
Note:
❏ This feature is available only with the following settings selected.
Paper Type: plain papers
Quality: Standard
Auto 2-Sided Printing: Off
Color Correction: Automatic
❏
C
If you want to create your own watermark, click Add/Delete. For more details about each setting, see the online
help.
Click Settings, and make the appropriate settings.
Note:
Anti-Copy Pattern are printed in monochrome only.
D
Click OK to return to the More Options window.
E
Click OK to close the printer settings window and print.
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User’s Guide
Printing
Watermark printing (For Windows Only)
This function allows you to print a text-based or image-based watermark on your document.
Note:
This feature may not be available at some settings.
A
Access the printer settings.
& “Accessing the printer driver for Windows” on page 41
B
Click Watermark Features on the More Options tab, and then select a watermark from the Watermark list.
Note:
❏ If you want to create your own watermark, click Add/Delete. For more details about each setting, see the online
help.
❏
Saved watermarks can only be used with the printer driver in which you saved the settings. Even if multiple
printer names are set for a printer driver, the settings are only available for the printer name in which you saved
the settings.
❏
When sharing the printer on a network, you cannot create a user defined watermark as a client.
C
Click Settings, and then make the appropriate settings.
D
Click OK to return to the More Options window.
E
Click OK to close the printer settings window and print.
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User’s Guide
Printing
Header/Footer printing (For Windows Only)
This function allows you to print user name, computer name, date, time, or collate number, at the top or bottom of
each page in a document.
A
Access the printer settings.
& “Accessing the printer driver for Windows” on page 41
B
Click Watermark Features on the More Options tab, select Header/Footer, and then click Settings.
C
Select the necessary items from the drop-down list in the Header Footer Settings window.
Note:
If you select Collate Number, the number of copies is printed.
D
Click OK to return to the More Options window.
E
Click OK to close the printer settings window and print.
Printing Confidential Jobs
This function is only available for the WF-5620 Series and WF-5690 Series.
This function allows you to set a password when sending a job. When a password is set, the job cannot be printed until
the password is entered on the product's control panel.
A
Access the printer settings.
& “Accessing the printer driver for Windows” on page 41
B
Select Confidential Job on the More Options tab.
C
Make settings such as the password, user name, and job name on the Confidential Job Settings screen, and then
click OK.
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User’s Guide
Printing
D
Make the necessary settings.
E
Click OK to close the printer settings screen and send the print job.
F
Go to the printer, press on the control panel and select Confidential Job.
G
Enter your user name and select the job you sent.
H
Enter the password you set, and then press one of the x buttons to start printing.
Administrator Settings for Printer Driver (for Windows
Only)
Administrators can lock the following printer driver settings for each user to prevent unintended changes of the
settings.
❏ Anti-Copy Pattern
❏ Watermark
❏ Header/Footer
❏ Color
❏ 2-sided printing
❏ Multi-Page
Note:
You need to logon as an administrator in Windows.
A
Windows 8 and Server 2012:
Select Desktop, Settings, charm, Control Panel, and then select Devices and Printers from the Hardware and
Sound category.
Windows 7 and Server 2008 R2:
Click the start button, and then select Devices and Printers.
Windows Vista and Server 2008:
Click the start button, select Control Panel, and then select Printer from the Hardware and Sound category.
Windows XP and Server 2003:
Click Start, select Control Panel, and then select Printers and Faxes from the Printers and Other Hardware
category.
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User’s Guide
Printing
B
Windows 8, 7, Server 2008, and Server 2012:
Right-click on the product, or press and hold the product, select Printer properties, Optional Settings, and
then select the Driver Settings button.
Windows Vista and Server 2008:
Right-click the icon for your product, click Optional Settings, and then click the Driver Settings button.
Windows XP and Server 2003:
Right-click the icon for your product, click Optional Settings, and then click the Driver Settings button.
C
Make the appropriate settings. For more details about each setting, see the online help.
D
Click OK.
Using the PostScript Printer Driver
See the following for details on installing the PostScript printer driver.
& “Installing the PostScript Printer Driver” on page 139
Using the Epson Universal P6 Printer Driver
See the following for details on installing the Epson Universal P6 Printer Driver.
& “Installing the Epson Universal P6 Printer Driver (for Windows Only)” on page 143
Note:
Whenever possible select fonts in your application. See your software documentation for instructions. If you are sending
unformatted text to the printer directly from DOS or if you are using a simple software package that does not include font
selection, you can select fonts using the printer’s control panel menus.
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User’s Guide
Scanning
Scanning
Scanning from the Control Panel
You can scan documents and send the scanned image from the product to a connected computer, a memory device, a
network folder, and send the scanned image by attaching to an email.
Note:
❏ Depending on the product, Scan to Network Folder/FTP and Scan to Email functions may not be supported.
& “Available Features” on page 9
❏
You can save your scan settings as a preset.
& “Presets” on page 111
Scanning to a memory device
A
Insert an external USB device.
B
Place original.
& “Placing Originals” on page 33
C
Enter Scan mode from the Home menu.
D
Select Memory Device.
E
Press Format, and then select the file format you want to use to save scanned data to the memory device.
F
Press Settings, and then make the appropriate scan settings.
Note:
When PDF is selected as the file format, security settings become available allowing you to create a password
protected PDF. Select PDF Settings.
G
Press one of the x buttons to set the color mode, and then start scanning.
Your scanned image is saved.
Scanning to a folder
The Scan to Network Folder/FTP function allows you to save scanned images to a folder on a server. You can specify a
saved folder by entering a folder path directly, but it may be easier if you register a saved folder and configure the folder
settings in Contacts first before you use this function.
& “Making Contact List Settings” on page 95
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User’s Guide
Scanning
A
Place original.
& “Placing Originals” on page 33
B
Enter Scan mode from the Home menu.
C
Select Network Folder/FTP.
D
Press Contacts to display a list of registered folders.
Note:
You can also specify the folder by entering the folder path directly. After step 3, press the Enter Location field. Select
Communication Mode, enter the folder path using the numeric keypad and other buttons on the control panel, and
then configure the folder settings. After making the settings, go to step 6.
E
Press the check box on the list to select the folder you want, and then press Proceed.
F
Press Menu. Make the appropriate scan settings.
G
Press one of the x buttons to set the color mode, and then start scanning.
Your scanned image is saved.
Scanning to an email
The Scan to Email function allows you to send scanned image files by email directly from the product through a
preconfigured email server.
Note:
Before using this function, make sure you have configured the Email Server Settings and that the Date/Time and Time
Difference in Date/Time Settings have been set correctly. Otherwise, time stamps on your emails may not be displayed
correctly on the recipient’s computer.
A
Place original.
& “Placing Originals” on page 33
B
Enter Scan mode from the Home menu.
C
Select Email.
D
If you want to specify email addresses directly, press the Enter Email Address field, and then enter an email
address.
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User’s Guide
Scanning
E
If you want to specify email addresses from Contacts, press Contacts to display the list, and then select a contact
by pressing the check box on the list. Then press Proceed.
Note:
You can send an email up to 10 individual email addresses and group.
F
Press Format and select the file format.
G
Press Menu.
H
Select Email Settings. You can specify a name for the scanned image file in Filename Prefix and specify the
subject of the email to which you want to attach the scanned file in Subject.
Note:
A predetermined message, “Attached Scan Data”, is automatically entered as the body of the email.
I
Select Basic Settings. Make the appropriate scan settings.
Note:
❏ You can specify the maximum size for files that can be attached to an email in Attached File Max Size. Select a
larger size if you often send large files.
❏
J
When PDF is selected as the file format, security settings become available allowing you to create a password
protected PDF. Select PDF Settings.
Press one of the x buttons to set the color mode, and then start scanning.
Your scanned image is sent by email.
Scanning to Cloud
For instruction on using Scan to Cloud, visit the Epson Connect portal Web site.
& “Using Epson Connect Service” on page 11
Scanning to Document Capture Pro (For Windows only)
This function allows you to scan using the settings made in Document Capture Pro. Before using this function, make
sure you have installed Document Capture Pro and setup a job on this software. For more information, see the
following section.
& “Document Capture Pro” on page 72
Note:
You need to connect the product to the computers on the network to use this function.
A
Place original.
& “Placing Originals” on page 33
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User’s Guide
Scanning
B
Enter Scan mode from the Home menu.
C
Select Document Capture Pro.
D
Press the Select Computer field, and then select the computer to which a job has been registered in Document
Capture Pro.
Note:
If you have set a password in Document Capture Pro from the Network Scan Settings in the software, select a
computer and then enter the password.
E
Select a job.
Note:
❏ When you have registered only one job in advance, go to step 6.
F
❏
To check the job details, press the job contents field on the screen.
❏
To select another registered job, press the job select field again.
Press one of the x buttons.
The scanned image is saved to the destination you specified.
Scanning to a computer (WSD)
Note:
❏ This function is only available for computers running Windows 8, Windows 7, or Vista.
❏
To use this function, you need to setup WSD for your computer in advance. For more information, see the online
Network Guide.
A
Place original.
& “Placing Originals” on page 33
B
Enter Scan mode from the Home menu.
C
Select Computer (WSD).
D
Select a computer.
E
Press one of the x buttons and then start scanning. Your scanned image is saved.
Note:
Depending on the version of the operating system, the scanned image is saved to different destinations. For more
information, see your computer’s documentation.
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User’s Guide
Scanning
Scan mode menu list
Refer to the section below for the Scan mode menu list.
& “Scan Mode” on page 99
Scanning from Your Computer
Settings for Access Control (For Windows only)
This function is only available for the WF-5620 Series and the WF-5690 Series.
When the printer’s Access Control is set On, you need to enter the user name and password in EPSON Scan Settings to
use EPSON Scan.
A
Select the start button icon or Start > All Programs or Programs > EPSON > EPSON Scan > EPSON Scan
Settings.
For Windows 8 and Server 2012: Enter “EPSON Scan Settings” in the search charm, and then select the
software.
B
Select Access Control.
C
Enter the User Name and Password and then click OK.
Note:
If you do not know the user name and password, contact your printer administrator.
Scanning in Office Mode
Office Mode lets you quickly scan text documents without previewing your image.
Note:
❏ If you want to install Epson Scan on Windows Server 2012, Server 2008, or Server 2003, you have to install Desktop
Experience first.
❏
See the Help for more details on Epson Scan.
A
Place your original(s).
& “Placing Originals” on page 33
B
Start Epson Scan.
& “Starting Epson Scan Driver” on page 72
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User’s Guide
Scanning
C
Select Office Mode from the Mode list.
D
Select the Document Source setting.
E
Select the size of your original as the Size setting.
F
Select the Image Type setting.
G
Select an appropriate resolution for your original(s) as the Resolution setting.
H
Click Scan.
I
In the File Save Settings window, select the Type setting and then click OK.
Note:
❏ If the Show this dialog box before next scan check box is cleared, Epson Scan starts scanning immediately
without displaying the File Save Settings window.
❏
You can create a password protected PDF file. Select the Security tab in PDF Plug-in Settings. See the Help for
more details on Epson Scan.
❏
When you select Skip Blank Page, any blank pages in the document are not scanned.
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User’s Guide
Scanning
Your scanned image is saved.
Scanning in Professional Mode
Professional Mode gives you total control of your scanning settings and lets you check the changes you have made in a
preview image. This mode is recommended for advanced users.
Note:
❏ If you want to install Epson Scan on Windows Server 2012, Server 2008, or Server 2003, you have to install Desktop
Experience first.
❏
See the Help for more details on Epson Scan.
A
Place your original(s).
& “Placing Originals” on page 33
B
Start Epson Scan.
& “Starting Epson Scan Driver” on page 72
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User’s Guide
Scanning
C
Select Professional Mode from the Mode list.
D
Select the Document Source setting.
E
Select Photo or Document as the Auto Exposure Type setting.
F
Select the Image Type setting.
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User’s Guide
Scanning
G
Select an appropriate resolution for your original(s) as the Resolution setting.
H
Click Preview to preview your image(s). The Preview window opens and displays your image(s).
& “Previewing and Adjusting the Scan Area” on page 70
Note for the Automatic Document Feeder (ADF):
❏ The ADF loads your first document page, and then Epson Scan prescans it and displays it in the Preview
window. The ADF then ejects your first page.
Place your first document page on top of the rest of the pages, and then load the entire document into the ADF.
❏
The document page ejected by the ADF has not been scanned yet. Reload the entire document into the ADF.
I
Select the size of the scanned image(s) as the Target Size setting if necessary. You can scan your images at their
original size, or you can reduce or enlarge their size by selecting Target Size.
J
Adjust the image quality if necessary.
& “Image Adjustment Features” on page 67
K
Click Scan.
L
In the File Save Settings window, select the Type setting and then click OK.
Note:
❏ If the Show this dialog box before next scan check box is cleared, Epson Scan starts scanning immediately
without displaying the File Save Settings window.
❏
You can create a password protected PDF file. Select the Security tab in PDF Plug-in Settings. See the Help for
more details on Epson Scan.
Your scanned image is saved.
Image Adjustment Features
Epson Scan offers a variety of settings for improving color, sharpness, contrast, and other aspects affecting image
quality.
See the Help for more details on Epson Scan.
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User’s Guide
Scanning
Histogram Adjustment
Provides a graphical interface for adjusting highlight, shadow, and gamma levels
individually.
Tone Correction
Provides a graphical interface for adjusting tone levels individually.
Image Adjustment
Adjusts brightness and contrast and the balance of red, green, and blue colors in the
overall image.
Color Palette
Provides a graphical interface for adjusting mid-tone levels, such as skin tones, without
affecting the highlight and shadow areas of the image.
Unsharp Mask
Sharpens the edges of image areas for an overall clearer image.
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User’s Guide
Scanning
Descreening
Removes rippled patterns (known as moiré) that can appear in subtly shaded image areas
such as skin tones.
Color Restoration
Restores the colors in faded photos automatically.
Backlight Correction
Removes shadows from photos that have too much background light.
Dust Removal
Removes dust marks from your originals automatically.
Text Enhancement
Enhances text recognition when scanning text documents.
Auto Area Segmentation
Makes Black&White images clearer and text recognition more accurate by separating the
text from the graphics.
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User’s Guide
Scanning
Color Enhance
Enhance a certain color. You can select from red, blue, or green.
Previewing and Adjusting the Scan Area
Selecting a preview mode
Once you have selected your basic settings and resolution, you can preview your image and select or adjust the image
area in a Preview window. There are two types of preview.
❏ Normal preview displays your previewed image(s) in their entirety. You can select the scan area and make any
image quality adjustments manually.
❏ Thumbnail preview displays your previewed image(s) as thumbnail(s). Epson Scan automatically locates the
edges of your scan area, applies automatic exposure settings to the image(s), and rotates the image(s) if necessary.
Note:
❏ Some of the settings that you change after previewing an image are reset if you change the preview mode.
❏
Depending on your document type and the Epson Scan mode you are using, you may not be able to change the preview
type.
❏
If you preview image(s) without the Preview dialog displayed, image(s) are displayed in the default preview mode. If you
preview with the Preview dialog displayed, image(s) are displayed in the preview mode that was displayed just before
previewing.
❏
To resize the Preview window, click and drag the corner of the Preview window.
❏
See the Help for more details on Epson Scan.
Creating a marquee
A marquee is a moving dotted line that appears on the edges of your preview image to indicate the scan area.
Do one of the following to draw a marquee.
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User’s Guide
Scanning
❏ To draw the marquee manually, position the pointer in the area where you want to place the corner of your
marquee and click. Drag the cross-hairs over the image to the opposite corner of the desired scan area.
❏ To draw the marquee automatically, click the
auto locate icon. You can only use this icon when you are
viewing a normal preview and you only have one document on the scanner glass.
❏ To draw the marquee at a specified size, type in a new width and height in the Document Size setting.
❏ For best results and image exposure, make sure all sides of the marquee are located inside the preview image. Do
not include any areas around the preview image in the marquee.
Adjusting a marquee
You can move the marquee and adjust its size. If you are viewing a normal preview, you can create multiple marquees
(up to 50) on each image to scan different image areas as separate scan files.
To move the marquee, position your cursor inside the marquee. The pointer becomes a hand. Click
and drag the marquee to the desired location.
To resize the marquee, position your cursor over the edge or corner of the marquee.
The pointer becomes a straight or angled double-arrow. Click and drag the edge or corner to the
desired size.
To create additional marquees of the same size, click this icon.
To delete a marquee, click inside the marquee and click this icon.
To activate all marquees, click this icon.
Note:
❏ To restrict the movement of the marquee to vertical or horizontal only, hold down the Shift key as you move the
marquee.
❏
To restrict the size of the marquee to the current proportions, hold down the Shift key as you resize the marquee.
❏
If you draw multiple marquees, make sure you click All in the Preview window before you scan. Otherwise, only the area
inside the last marquee you drew will be scanned.
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User’s Guide
Scanning
Software Information
Starting Epson Scan Driver
This software lets you control all aspects of scanning. You can use this as a standalone scanning program or use it with
another TWAIN-compliant scanning program.
How to start
❏ Windows 8 and Server 2012:
Select the EPSON Scan icon on the desktop.
Or, select EPSON Scan from the Start screen.
❏ Windows 7, Vista, XP, Server 2008 and Server 2003:
Double-click the EPSON Scan icon on the desktop.
Or, select the start button icon or Start > All Programs or Programs > EPSON > EPSON Scan > EPSON
Scan.
❏ Mac OS X:
Select Applications > Epson Software > EPSON Scan.
How to access the help
Click the Help button on the Epson Scan driver.
Starting Other Scanning Software
Note:
Some scanning software may not be included in some countries.
Document Capture Pro
Only available for Windows users.
This software allows you to rearrange pages or correct rotation for image data, and then save the data, send it by e-mail,
send it to a server, or send it to a cloud service. You can also register frequently used scanning settings to simplify
scanning operations.
You can download this software from the following Epson website.
http://support.epson.net/
http://assets.epson-europe.com/gb/en/document_capture_pro/ (Europe)
How to start
❏ Windows 8:
Right-click on the Start screen, or swipe from the bottom or top edge on the Start screen, and select All apps >
Epson Software > Document Capture Pro.
❏ Windows 7, Vista and XP:
Select the start button or Start > All Programs or Programs> Epson Software > Document Capture Pro.
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User’s Guide
Scanning
How to access the help
Select Help from the menu on the software screen to display the Help.
73
User’s Guide
Faxing
Faxing
Connecting to a Phone Line
Compatible telephone lines and phone cables
Phone line
This product’s fax features are designed to work over standard analogue telephone lines (PSTN = Public Switched
Telephone Network) and PBX (Private Branch Exchange) telephone systems. (Depending on the environment, some
PBX telephone systems may not be supported.) Epson cannot guarantee compatibility with all digital phone
environments, especially under the following conditions.
❏ When using VoIP
❏ When using fiber-optic digital services
❏ When adapters such as terminal adapters, VoIP adapters, splitters, or DSL router are connected between the
telephone wall jack and the product.
Phone cable
Use a phone cable with the following interface specification.
❏ RJ-11 Phone Line
❏ RJ-11 Telephone set connection
Depending on the area, a phone cable may be included with the product. If so, use that cable. You may need to connect
the phone cable to an adapter provided for your country or region.
Connecting the product to the phone line
Standard phone line (PSTN) or PBX
Connect a phone cable from the telephone wall jack or PBX port to the LINE port on the back of the product.
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User’s Guide
Faxing
c ❏Important:
If you have a PBX console in the room, connect from the console to the LINE port.
❏
Do not remove the cap from the EXT port of the product when you are not connecting your phone.
DSL or ISDN
Connect a phone cable from your DSL modem, terminal adapter, or ISDN router to the LINE port on the back of the
product. For more information, consult the documentation that came with your modem, adapter, or router.
Important:
c When
connecting to a DSL line, you may need to use a separate DSL filter. When using a DSL filter, connect a phone
cable from the DSL filter to the product’s LINE port.
Connecting a phone device
After you connect the product to the phone line, follow the procedure below to connect your telephone or answering
machine.
Single phone line
A
Remove the cap from the EXT port on the product.
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User’s Guide
Faxing
B
Connect a second phone cable to your telephone or answering machine and to the EXT port.
c ❏Important:
When sharing a single phone line with the phone and the product, make sure you connect the phone to the
product’s EXT port. Otherwise, the phone and product may not work properly.
❏
When connecting an answering machine, you may need to change the product’s Rings to Answer setting.
& “Setting the number of rings to answer” on page 79
Two phone lines (example of ISDN)
Connect a second phone cable to your telephone or answering machine and to the port on the terminal adapter or
ISDN router.
Setting Up for Faxing
Basic settings
This section describes the minimum settings required for using the fax features.
Note:
The Lock Setting function in the Admin Settings menu allows an administrator to password protect the settings from being
changed.
& “System Administration Settings” on page 102
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User’s Guide
Faxing
Using the Fax Setting Wizard
The product’s Fax Setting Wizard menu guides you through setting up the basic fax features. The wizard is
automatically displayed when the product is turned on for the first time. If you have already configured the settings,
skip this section unless you need to change the settings.
Important:
c Before
starting the wizard, make sure you have connected the product and your phone device to the phone line
correctly.
& “Connecting to a Phone Line” on page 74
A
Enter Setup mode from the Home menu.
B
Select System Administration.
C
Select Fax Settings.
D
Select Fax Setting Wizard.
E
On the Fax Header screen, enter the sender’s name (up to 40 characters).
F
On the Your Phone Number screen, enter your phone number (up to 20 digits).
The Fax Setting Wizard screen is displayed. Press Start to continue.
Note:
❏ You should enter your name and phone number in the fax header before sending faxes so that recipients can
identify the origin of the fax.
❏
G
You can change the header information later. Access the menu as shown below.
Setup > System Administration > Fax Settings > Basic Settings > Header
If you have subscribed to a distinctive ring service from your telephone company, select Proceed in the DRD
Setting screen. Select the ring pattern to be used for incoming faxes (or select On), and then go to Step 10. If you
do not need to set this option, select Skip, and then go to the next step.
Note:
❏ Distinctive ring services, offered by many telephone companies (the service name differs by company), allows
you to have several phone numbers on one phone line. Each number is assigned a different ring pattern. You can
use one number for voice calls and another for fax calls. Select the ring pattern assigned to fax calls in DRD
Setting.
❏
Depending on the region, On and Off are displayed as the DRD Setting options. Select On to use the distinctive
ring feature.
❏
If you select On or one of the ring patterns other than All, Receive Mode is automatically set to Auto.
❏
You can change the DRD Setting later. Access the menu as shown below.
Setup > System Administration > Fax Settings > Receive Settings > DRD
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User’s Guide
Faxing
H
On the Receive Mode Setting screen, select Yes if you have connected an external telephone or answering
machine to the product, and then go to the next step. If you select No, Receive Mode is automatically set to Auto.
Go to Step 10.
Important:
c When
no external telephone is connected to the product, Receive Mode must be set to Auto; otherwise you
cannot receive faxes.
I
On the next Receive Mode Setting screen, select Yes to receive faxes automatically. Select No to receive faxes
manually.
Note:
❏ When you have connected an external answering machine and select to receive faxes automatically, make sure
the Rings to Answer setting is correct.
& “Setting the number of rings to answer” on page 79
❏
If you select to receive faxes manually, you need to answer every call and operate the product’s control panel or
your phone to receive faxes.
& “Receiving a fax manually” on page 91
❏
You can change the Receive Mode setting later. Access the menu as shown below.
Setup > System Administration > Fax Settings > Receive Settings > Receive Mode
J
On the Confirm Settings screen, check the settings you made, and then select Proceed. Press
change the settings.
K
Follow the on-screen instructions to run Check Fax Connection and print a report of the check result. If there
are any errors reported, try the solutions on the report, and then run the check again.
to correct or
Note:
❏ If the Select Line Type screen is displayed, see the following section.
& “Setting the line type” on page 78
❏
If the Select Dial Tone Detection screen is displayed, select Disable.
However, disabling the dial tone detection function may drop the first digit of a fax number and send the fax to
the wrong number.
❏
To run the check again after closing the wizard, access the menu as shown below.
Setup > System Administration > Fax Settings > Check Fax Connection
Setting the line type
If you are connecting the product to a PBX phone system or terminal adapter, change the Line Type setting as
described below.
Note:
PBX (Private Branch Exchange) is used in office environments where an external access code such as “9”must be dialed to
call an outside line. The default Line Type setting is PSTN (Public Switched Telephone Network), which is a standard phone
line, similar to the one in your home.
A
Enter Setup mode from the Home menu.
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B
Select System Administration.
C
Select Fax Settings.
D
Select Basic Settings.
E
Select Line Type.
F
Select PBX.
G
Select Use or Do Not Use on the Access Code screen. If you select Use, go to the next step.
H
Enter an external access code in the Access Code field.
Note:
When connecting to a PBX phone system, we recommend making the access code setting first. After you have made the
setting, enter (hash) instead of the actual external access code when entering an outside fax number or storing it in the
contact list. The product automatically replaces the with the set code when dialing. Compared to entering an actual code,
using may help avoid connection problems.
Setting the number of rings to answer
If you have connected an external answering machine and selected to receive faxes automatically, make sure the Rings
to Answer setting is correct.
Important:
c The
Rings to Answer setting indicates the number of rings that must occur before the product automatically receives a
fax. If the connected answering machine is set to pick up on the fourth ring, you should set the product to pick up on the
fifth ring or later. Otherwise the answering machine cannot receive voice calls. Depending on the region, this setting
may not be displayed.
A
Enter Setup mode from the Home menu.
B
Select System Administration.
C
Select Fax Settings.
D
Select Receive Settings.
E
Select Rings to Answer.
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F
Select the number of rings, which is at least one ring greater than that of the answering machine.
Note:
The answering machine picks up every call faster than the product, but the product can detect fax tones and start receiving
faxes. If you answer the phone and you hear a fax tone, check that the product has started receiving the fax, and then hang up
the phone.
Advanced settings
This section introduces advanced fax settings. Access the menus as indicated under each topic. See the menu list for an
explanation about each menu and option.
& “System Administration Settings” on page 102
Settings for sending faxes
❏ Changing the fax communication speed.
& Setup > System Administration > Fax Settings > Basic Settings > Fax Speed
Note:
The fax speed selected here is also applied when receiving faxes.
❏ Creating a contact list for faxing.
& “Creating a Contact” on page 95
❏ Changing the default settings for sending faxes such as the resolution and the document size.
& Setup > System Administration > Fax Settings > User Default Settings
Settings for receiving faxes
❏ Changing received fax output settings.
By default, the product prints every fax received. You can change the settings to save received faxes in the product’s
memory, on a computer, or to an external memory device.
& “Outputting received faxes” on page 88
❏ Selecting paper cassettes for printing faxes and fax reports.
If your product has more than one paper cassette, you can select which cassette to use for printing faxes and fax
reports.
& Setup > System Administration > Printer Settings > Paper Source Settings > Auto Select Settings > Fax
Note:
When more than one cassette is selected from the menu above, the most suitable cassette is automatically selected
according to the paper size setting for each cassette and the size of received faxes or fax reports.
❏ Changing settings for printing faxes and fax reports.
& Setup > System Administration > Fax Settings > Output Settings
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Installing FAX Utility for faxing from a computer
Epson FAX Utility allows you to send a fax from a computer and save received faxes in a specified folder. Follow the
procedure below to install FAX Utility. PC-FAX Driver is installed at the same time. This is necessary for sending
faxes.
Important:
c Install
the printer driver before installing FAX Utility.
Windows
Insert the software disc that came with your product, and then click setup.exe in the following folder.
\Apps\FaxUtility\setup.exe
Important:
c Select
the same port used for the printer driver.
Mac OS X
Download FAX Utility from the following Epson website.
http://support.epson.net/setupnavi/
After installing FAX Utility, follow the procedure below to add the fax driver.
A
Select Apple - System Preference - Print & Scan (Print & Fax for OSX10.6 or 10.5) to display the printer list.
B
Click the + add button.
C
Click Default when the add printer screen is displayed.
D
When the PC-FAX Driver is displayed in the list, select it and then click Add.
Note:
❏ It may take a while before the PC-FAX Driver is displayed.
❏
E
The PC-FAX Driver name starts with “FAX” followed by the product name and connection method in
parentheses such as (USB).
Select Quit System Preferences from the System Preferences menu.
Sending Faxes
Basic operations
Follow the steps below to send a monochrome (B&W) or color fax. When sending a monochrome fax, the scanned
document is temporarily stored in the product’s memory and you can preview it on the LCD screen before sending.
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Note:
The product can accept up to 50 monochrome fax jobs. You can check or cancel the reserved fax job using Status Menu.
& “Checking fax jobs that are ongoing or waiting” on page 92
A
Place original. You can send up to 100 pages in one transmission.
& “Placing Originals” on page 33
B
Enter Fax mode from the Home menu.
Note:
To fax a double-sided document, place your document in the ADF. Press Menu, select Fax Send Settings, ADF
2-Sided, and then On. You cannot fax double-sided documents in color.
C
Specify the fax recipients using one or a combination of the following methods. You can send a monochrome
fax to up to 200 recipients.
Manually entering a fax number
Enter a fax number using the numeric keys on the control panel and press
the enter key on the software keypad. To add another fax number, repeat
the same procedure. You can also display the software keypad by pressing
the Enter a Fax Number field.
Selecting from the contact list
Press Contacts to display the contact list screen. Select one or more
recipients from the list by selecting the check boxes (press the boxes again
to deselect). Press the Search box to search for recipients by name, index
name, or entry number. After selecting recipients, press Proceed.
Selecting from the sent fax history
Press History to display the sent fax history. Select a recipient from the list,
press Menu on the Details screen, and then select Send to this number.
Note:
❏ To delete entered recipients, press the “fax number entry” field and select the recipient you want to delete from
the destination list. Then press Delete from the List.
D
❏
When the Direct Dialing Restrictions option in Security Settings is enabled, you can only select fax recipients
from the contact list or the sent fax history. You cannot manually enter a fax number.
❏
You cannot send a color fax to more than one recipient at a time.
❏
If your phone system is PBX and you need an external access code such as “9” to get an outside line, enter the
access code at the beginning of the fax number. If the access code has been set in the Line Type setting, enter
(hash) instead of the actual access code.
& “Setting the line type” on page 78
Press Menu, and then select Fax Send Settings to change the fax transmission settings, such as the resolution, if
necessary.
See the menu list for an explanation of each of the settings.
& “Fax Mode” on page 99
Note:
You can save your fax settings as a preset. For more information, see the following section.
& “Presets” on page 111
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E
Go to Step 6 if you do not want to preview before sending. To preview the fax (monochrome fax only), press
Preview on the fax top screen.
The product starts scanning the documents and displays the scanned image on the LCD screen. To start sending
the fax, go to Step 6.
Note:
❏ You cannot preview images when the Direct Send option from the Fax Send Settings menu is enabled.
F
❏
When the preview screen is left untouched for 20 seconds, the fax is sent automatically.
❏
When you want to rescan the document, press Retry on the preview screen. Reset the document or change the
send settings as necessary, and then repeat this step.
Press x (Color) or x (B&W) to start sending the fax.
To cancel sending the fax, press y. You can also cancel the job, or check the job status/result on the Job Monitor
or Job History screen.
For more details on checking the job status/result, see the following section.
& “Using the status menu” on page 92
Note:
❏ Sending color faxes takes some time because the product scans and sends the document simultaneously without
saving the scanned image to its memory.
❏
If the Save Failure Data option is enabled, faxes that failed to be sent are stored. You can resend these stored
faxes from the Status Menu screen.
& Setup > System Administration > Fax Settings > Send Settings > Save Failure Data
Other options
Using handy fax features
This section describes how to use other handy fax features to improve your productivity.
Note:
The Lock Setting function in the Admin Settings menu allows an administrator to password protect the settings from being
changed.
& “System Administration Settings” on page 102
❏ Sending a large volume of monochrome documents (Direct Send)
When sending a monochrome fax, the scanned document is temporarily stored in the product’s memory. If a large
volume of documents is scanned, the product may run out of memory and stop scanning halfway. You can prevent
this by using the Direct Send option from the Fax Send Settings menu. The product starts scanning after the
connection is made and then scans and sends simultaneously without saving the scanned image to its memory.
Even when the memory is already full, you can send a monochrome fax using this option.
Note that you cannot use this option when sending faxes to more than one recipient.
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❏ Prioritizing urgent faxes (Priority Send)
When you want to send an urgent fax, and there are already multiple faxes waiting to be sent, you can send the
urgent fax as soon as an ongoing fax job is finished. To do this, enable Priority Send in the Fax Send Settings menu
before you press x (Color) or x (B&W).
Note that a fax job sent from a computer is given priority over Priority Send fax jobs.
❏ Saving on connection times and fees by using batch operations (Batch Send)
When the Batch Send option is enabled (disabled by default), the product checks all of the faxes waiting to be sent
in its memory, and then groups faxes for the same recipient together to send them as a batch. Up to 5 files and/or
up to 100 pages in total can be sent using the batch operation. Access the menu as shown below.
& Setup > System Administration > Fax Settings > Send Settings > Batch Send
Note:
❏ This function only works when the recipient information is identical. If the same recipient is found in two fax
jobs, but one of the jobs contains another recipient, the product does not group them together.
❏
Even if the recipient information matches, scheduled faxes are not grouped together unless the time to send the
fax matches.
❏
This function is not applied to faxes sent from a computer, or faxes sent with the Priority Send or Direct Send
option enabled.
❏ Sending different-sized documents using the ADF (Continuous Scan from ADF)
If you place different-sized documents in the ADF at the same time, they may not be sent at their original sizes. To
send different-sized documents using the ADF, first enable Continuous Scan from ADF option from the Fax Send
Settings menu. The product will then ask you if you want to scan another page each time you finish scanning
documents in the ADF before starting transmission. Using this feature, you can sort and scan documents by size.
This is also useful when faxing a large volume of documents, which cannot be loaded in the ADF at the same
time.
❏ Using the On Hook function
The On Hook function allows you to hear tones and voices from the product’s internal speaker while leaving the
connected phone on the hook. Press On Hook on the fax top screen, and then enter the fax number on the control
panel. You can use this feature when you want to get a specific document from an on demand fax service by
following the service’s audio guidance.
Sending a fax at a specified time
You can set to send a fax at a specified time. You cannot send color faxes when using this function.
Note:
Make sure the product’s date and time setting is correct.
& Setup > System Administration > Common Settings > Date/Time Settings
A
Follow Steps 1 to 4 in “Basic operations” on page 81.
B
On the fax top screen, press Menu, and then select Send Fax Later.
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C
Select On, and then enter the time you want to send the fax. When you have finished, press OK.
D
Press x (B&W) to start scanning the fax.
The scanned image is sent at the specified time. If the product is powered off at the specified time, the fax is sent
when the product is turned on.
Sending a fax on demand (fax polling)
The Polling Send function allows you to store one scanned document (up to 100 pages in monochrome) to be sent
automatically upon request from another fax machine. Your customers or business partners can receive the document
just by calling your fax number using the polling receive function on their fax machines.
A
Place original.
& “Placing Originals” on page 33
B
Enter Fax mode from the Home menu.
C
Press Menu, select Polling Send, and then On.
D
Press Menu, and then select Fax Send Settings to change the fax transmission settings, such as the resolution, if
necessary. See the menu list for an explanation of each of the settings.
& “Fax Mode” on page 99
E
Press x (B&W) to start scanning the document.
The scanned document is stored until you delete it. To delete the stored document, access it from Status Menu.
& “Checking fax jobs that are ongoing or waiting” on page 92
Note:
Because only one document can be stored, you will be asked if you want to overwrite when one document has already
been stored.
Sending a stored fax
You can store one scanned document (up to 100 pages in monochrome) in the product’s memory so that you can send
it to anyone at anytime. This feature is handy for documents that you are frequently asked to send by your customers or
business partners.
A
Place original.
& “Placing Originals” on page 33
B
Enter Fax mode from the Home menu.
C
Press Menu, and select Store Fax Data, then On.
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D
Press Menu, and then select Fax Send Settings to change the fax transmission settings, such as the resolution, if
necessary. See the menu list for an explanation of each of the settings.
& “Fax Mode” on page 99
E
Press x (B&W) to start scanning the document.
The scanned document is stored until you delete it. To send the stored document, access it from the Status
Menu.
& “Checking fax jobs that are ongoing or waiting” on page 92
Note:
Because only one document can be stored, you will be asked if you want to overwrite when one document has already
been stored.
Sending a fax from a connected phone
If the phone number and fax number of the recipient is the same, you can send a fax after talking over the phone with
the recipient.
A
Place original.
& “Placing Originals” on page 33
B
Dial the number from the phone connected to the product. You can talk over the phone with the recipient if
needed.
C
Press Start Fax on the LCD screen of the product.
D
Select Send.
E
When you hear a fax tone, press x (Color) or x (B&W) to start sending the fax.
F
Hang up the phone.
Sending a fax from a computer
Using Epson FAX Utility, you can fax documents created using an application such as a word processing or
spreadsheet application directly from your computer. For information on how to install FAX Utility, see the following
section.
& “Installing FAX Utility for faxing from a computer” on page 81
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Note:
The following explanation uses Microsoft Word as an example for Windows OS, and Text Edit for Mac OS X. The actual
operations may differ depending on the application you use. For more details, see the application’s help.
A
Open the file you want to fax.
B
Select the Print menu from your application’s File menu. The application’s print setting screen is displayed.
C
Windows: Select your printer (FAX) from the printer selection box, and then change the print settings as
needed.
Mac OS X: Select your printer (FAX) from the printer selection box, click d, and then change the print settings
as needed.
D
Windows: Click Properties, change the fax transmission settings as needed, and then click OK.
Mac OS X: Select Fax Settings, and then change the fax transmission settings as needed.
E
Windows: Click OK. The Recipient Settings screen is displayed. Select one or more recipients and then click
Next.
Mac OS X: Select Recipient Settings, and then select one or more recipients.
F
Specify the content of the cover sheet as needed. (For Mac OS X, skip this step.)
G
Click Send or Fax to send the fax. The fax job is sent to the product.
Note for the WF-5620 Series /WF-5690 Series:
For Windows, if the printer’s Access Control is set to On, FAX Utility performs user authentication based on the the
user name and password set in the printer driver.
Note:
Windows FAX Utility allows you to save up to 1000 contacts (PC-FAX Phone Book). In addition, both Windows and
Mac FAX Utility allow you to edit the product’s contact list. For more details, see the FAX Utility Help.
Receiving Faxes
Setting up the receive mode
The product is initially set to receive faxes automatically (Receive Mode - Auto). You can change it to Manual if you
connect an external telephone to the product.
In automatic receive mode, the product automatically receives every fax and outputs them according to the Fax
Output setting.
& “Outputting received faxes” on page 88
In manual receive mode, you need to answer every call and operate the product’s control panel or your phone to
receive faxes. The received fax is output according to the Fax Output settings.
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& “Receiving a fax manually” on page 91
When setting up the fax features for the first time, or when you need to change the settings due to a change in your
phone system or for any other reason, use the Fax Setting Wizard to set up the product correctly.
& “Using the Fax Setting Wizard” on page 77
Outputting received faxes
The product is initially set to print every fax received. You can change the settings to save received faxes in the
product’s memory, on a computer, or in an external memory device, which allows you to view them first and print only
when needed. You can also make settings to forward received faxes automatically. Follow the instructions below to
change the settings.
Note:
The Lock Setting function in the Admin Settings menu allows an administrator to password protect the settings from being
changed.
& “System Administration Settings” on page 102
A
Enter Setup mode from the Home menu.
B
Select System Administration.
C
Select Fax Settings.
D
Select Output Settings.
E
Select Fax Output.
F
Check the current settings displayed on the LCD screen, and press Settings to change the settings.
G
Select one, all, or combination of the options referring to the following explanations.
❏ Save to Inbox
Select to save received faxes in the product’s memory. If you only select this option, received faxes are not
automatically printed. You can view the faxes on the LCD screen and print if needed.
& “Viewing received faxes on the LCD screen” on page 90
Important:
c Delete
faxes after you print or view them to prevent the memory from becoming full. When the memory is full,
the product cannot receive or send faxes.
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❏ Save to Computer
To enable this option, use Epson FAX Utility on the computer connected to the product.
& “Saving received faxes on a computer” on page 92
Received faxes are saved in a specified folder on the computer in PDF format. After you have configured FAX
Utility to save faxes on a computer, you can change to Yes and Print on the product to print received faxes
automatically while saving them on the computer.
Important:
c Received
faxes are only saved on the computer while the computer is logged in. Because the product temporarily
saves the received faxes in its memory until they are saved on the computer, the memory may become full if you
leave the computer off for an extended period of time.
❏ Save to Memory Device
Enable this to save received faxes in an external USB storage device connected to the product. Select Yes and Print
to print received faxes automatically while saving them to the external storage device.
Before you use this function, you need to create a folder to save in the device. Select Create Folder to Save in the
Other Settings menu, and then follow the on-screen instruction.
For information on supported external storage devices, see the following section.
& “External USB device” on page 190
Important:
c Because
the product temporarily saves received faxes in its memory until they are saved to the storage device,
the memory may become full if you do not insert the device for an extended period of time.
Note for the WF-4630 Series/ WF-4640 Series/ WF-5620 Series:
Received faxes cannot be printed directly from the product’s control panel as they are saved in the external storage
device in PDF format.
❏ Forward
Enable this to forward received faxes to up to five destinations you selected. Select Yes and Print to print received
faxes automatically while forwarding them to the destinations. Note that color faxes cannot be forwarded.
Select Other Settings > Where to Forward, and then select one or more forwarding destinations from the contact
list.
Destination type
Explanation
Other fax machine
Select fax number entries from the contact list.
Email address*
Select email address entries from the contact list. You can specify the
subject of the email. Select Other Settings > Email Subject to Forward,
and then enter the subject.
Make sure you set the Date/Time and Time Difference in the Date/Time
Settings correctly.
Otherwise, time stamps on your emails may not display correctly on the
recipient’s computer.
& “System Administration Settings” on page 102
Folder on a server*
Select folder entries from the contact list.
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* Depending on the product, the forwarding faxes to email and to folder functions may not be supported. See the following
section for more details.
& “Available Features” on page 9
The Options When Forwarding Failed menu allows you to select whether to print or save the fax in the product’s
memory (Inbox) if forwarding fails.
Note:
The product automatically prints a report when a forwarding error occurs. You can change the settings from the
following menu.
& Setup > System Administration > Fax Settings > Output Settings > Forwarding Report
Viewing received faxes on the LCD screen
To save received faxes in the product’s memory and view them on the LCD screen, you need to enable the Save to Inbox
option.
& “Outputting received faxes” on page 88
Note:
An administrator can password protect the Inbox to restrict users from viewing the received faxes.
& Setup > System Administration > Fax Settings > Security Settings > Inbox Password Settings
Follow the steps below to view the received faxes.
A
Check the
memory.
B
Enter Fax mode from the Home menu.
C
Select Open Inbox.
D
Enter the administrator password if the Inbox has been password protected.
icon on the Home screen. It stays on if there are any unread or unprinted faxes in the product’s
Note:
Press Menu on the Inbox screen if you want to delete or print all data in a batch.
E
Select the fax you want to view from the Inbox list.
The contents of the fax are displayed.
F
Press Menu on the preview screen and select Print, Print then Delete, or Delete, and follow the on-screen
instruction. Select Details to see the detailed information.
Important:
c Delete
faxes after you print or view them to prevent the memory from becoming full. When the memory is full, the
product cannot receive or send faxes.
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Note for printing:
If the incoming fax is larger than the paper in the cassette used for fax function, it is reduced to fit or printed on multiple
pages, depending on the Auto Reduction setting you select.
Receiving a fax by polling
This allows you to receive a fax from the fax information service you have called.
A
Load paper. Skip this step if you have set the product not to print received faxes in the Fax Output setting.
& “Loading Paper into the Paper Cassette” on page 28
B
Enter Fax mode from the Home menu.
C
Press Menu, and then select Polling Receive.
D
Select On.
E
Enter the fax number.
F
Press x (Color) or x (B&W) to start receiving the fax.
Receiving a fax manually
If your phone is connected to the product, and the Receive Mode has been set to Manual, you can receive fax data after
the connection is made.
A
Load paper. Skip this step if you have set the product not to print the received faxes in the Fax Output setting.
& “Loading Paper into the Paper Cassette” on page 28
B
When the telephone rings, lift the phone connected to the product.
C
When you hear a fax tone, press Start Fax on the LCD screen of the product.
D
Select Receive.
E
Press x (Color) or x (B&W) to receive the fax, and then put the phone back on the hook.
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Note:
The Remote Receive function allows you to start receiving faxes using your phone instead of operating the product. Enable
this function and set a Start Code. If you are in another room with a cordless handset, you can start receiving the fax just by
entering the code using the handset.
& Setup > System Administration > Fax Settings > Receive Settings > Remote Receive
Saving received faxes on a computer
Using Epson FAX Utility, you can save received faxes on a computer in PDF format. For information on how to install
FAX Utility, see the following section.
& “Installing FAX Utility for faxing from a computer” on page 81
Start FAX Utility as described below and select Received Fax Output Settings (For Mac OS X, select Fax Receive
Monitor) to change the setting. For more details, see the FAX Utility Help.
Windows:
Click the start button (Windows 7 and Vista) or click Start (Windows XP), point to All Programs, select Epson
Software, and then click FAX Utility.
For Windows 8, right-click on the Start screen, or swipe from the bottom or top edge on the Start screen, and select All
apps > Epson Software > FAX Utility. (Server OS is not supported.)
Mac OS X:
Click System Preference, click Print & Fax or Print & Scan, and then select FAX (your printer) from Printer. Then click
as follows;
Mac OS X 10.6.x, 10.7.x, 10.8.x: Option & Supplies - Utility - Open Printer Utility
Mac OS X 10.5.8: Open Print Queue - Utility
Checking Fax Job Status and History
Using the status menu
Checking fax jobs that are ongoing or waiting
You can perform the following operations from the Job Monitor menu.
❏ Check and cancel fax jobs that are ongoing or waiting to be sent.
❏ Send or delete a scanned document using the Store Fax Data function.
❏ Delete a scanned document for polling services.
❏ Resend or delete faxes that failed to be sent if you have enabled the Save Failure Data option.
Follow the steps below to access the menu.
A
Press
B
Select Job Monitor, and then select Communication Job List or Print Job.
on the control panel.
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C
Select a target job from the list.
A detailed information screen is displayed showing the available actions.
Checking sent/received fax jobs
You can check the history of sent or received fax jobs. You can also reprint received faxes. When the limit is reached,
the oldest history entry is deleted first. Follow the steps below to access the menu.
A
Press
B
Select Job History, and then select Receive Job List or Send Job List.
C
Select a target job from the list.
A detailed information screen is displayed showing the available actions.
on the control panel.
Checking received faxes in the Inbox
You can view received faxes saved in the product’s memory (Inbox). Press
and then select Inbox.
on the control panel, select Job Storage,
You can also access the Inbox from the Fax mode.
& “Viewing received faxes on the LCD screen” on page 90
Printing a fax report
Printing a fax log automatically
You can set to print fax log report automatically.
A
Enter Setup mode from the Home menu.
B
Select System Administration.
C
Select Fax Settings.
D
Select Output Settings.
E
Select Fax Log Auto Print.
F
Select one of the two options for automatic printing.
❏ Off
The report is not printed automatically.
❏ On(Every 30)
The report is automatically printed every time 30 sent/received fax jobs are completed.
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❏ On(Time)
You can specify when to print the report automatically. However, if the number of fax jobs exceeds 30, the log is
printed before the specified time.
Printing a fax report manually
You can print a variety of fax report when you want.
A
Enter Fax mode from the Home menu.
B
Press Menu, select Fax Report, and then select one of the following items you want to print.
❏ Fax Settings List
Prints the current fax settings.
❏ Fax Log
Displays or prints a history of sent and received fax jobs.
❏ Last Transmission
Prints a report for the previous fax that was sent or received through polling.
❏ Stored Fax Documents
Prints a list of the fax jobs currently stored in the product’s memory.
❏ Protocol Trace
Prints a detailed report for the previous fax that was sent or received.
Fax Mode Menu List
For more information on the Fax mode menu list, see the following section.
& “Fax Mode” on page 99
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User’s Guide
Making Contact List Settings
Making Contact List Settings
Creating a Contact
You can register frequently used fax numbers, email addresses, and network folders in the contact list. This function
allows you to select destination(s) quickly when faxing and scanning.
Note for the WF-5620 Series/ WF-5690 Series:
You can register destinations using an LDAP server. For details, see the online Administrator’s Guide.
A
Open the contacts list from the Home menu, Scan mode, or Fax mode.
B
Press Menu.
C
Select Add Entry.
D
Select the function you want to use to register a contact.
Note:
This screen is displayed when you open the contact list from the Home menu.
E
Select the entry number that you want to register.
Note:
You can register 200 entries including individual entries and group entries.
F
Enter a name to identify the entry in Name. You can enter up to 30 characters.
G
Enter a word to identify the entry in Index Word. You can enter up to 30 characters. This index word can be
useful when searching for an entry from the contact list.
H
Enter the other settings according to the function you selected.
Note for fax numbers:
❏ You must enter a fax number. You can enter up to 64 digits.
❏
If your phone system is PBX and you need an external access code such as “9” to get an outside line, enter the
access code at the beginning of the fax number. If the access code has been set in the Line Type setting, enter
(hash) instead of the actual access code.
❏
To pause the product for a few seconds when dialing, enter a hyphen.
95
User’s Guide
Making Contact List Settings
I
Press Save to finish registering.
Note:
To delete or edit an existing entry, press the name section of the target entry on the contact list screen, and then select
Delete or Edit.
Creating a Group
By adding contacts to a group list, you can send a fax or a scanned image by email to multiple destinations at the same
time.
A
Open the contacts list from the Home menu, Scan mode, or Fax mode.
B
Press Menu.
C
Select Add Group.
D
Select the function you want to use to register the group entry.
Note:
This screen is displayed when you open the contact list from the Home menu.
E
Select the entry number that you want to register.
Note:
You can register 200 entries including individual entries and group entries.
F
Enter a name to identify the group entry in Name. You can enter up to 30 characters.
G
Enter a word to identify the entry in Index Word. You can enter up to 30 characters. This index word can be
useful when searching for an entry from the contact list.
H
Press Proceed.
I
Press the check box on the list to select the entry you want to register to the group list. You can register up to 199
entries.
J
Press Save to finish registering.
Note:
To delete or edit an existing entry, press the name section of the target entry on the contact list screen, and then select
Delete or Edit.
96
User’s Guide
Menu List of Control Panel
Menu List of Control Panel
You can use this product as a printer, copier, scanner, and fax. When using one of these functions, except the printer
function, select your desired function by pressing the corresponding Mode button on the control panel. Each mode’s
main screen appears as you select the mode.
Copy Mode
Note:
❏ Setting items may vary depending on the menu.
❏
The hierarchy may vary depending on the product and the layout.
Menu
Settings and Description
Layout
With Border
Produces copies that have white space around the edges.
2-up
4-up
Copies multiple page documents onto one sheet. After selecting
either one of the options, press Settings and select an appropriate
setting in Document Orientation and Layout Order.
ID Card
Copies both sides of an ID card onto one sheet.
Document Size
Select the document size to be copied.
Zoom
Select the amount of enlargement or reduction.
Paper Source
Select the paper source that you want to use. When you select Auto, paper is fed automatically
according to the paper settings that you made for the paper source.
2-Sided
Select double-sided layout. When you select 1>2-Sided or 2>1-Sided, press Advanced and make
the appropriate duplex settings.
Document Orientation
Select the document orientation.
Quality
Select the document type.
Density
Set the density.
Layout Order
Select the layout order.
Remove Shadow
Select On to erase the shadows that appear in the center of a document when copying a book or
that appear around a document when copying thick paper.
Remove Punch Holes
Select On to erase the binding holes on a document.
Collate Copy
Select On to print multiple copies of multi-page document in order and sort them into sets.
Dry Time
Select the drying time when printing multiple documents.
Advanced Settings
Set advanced settings such as Saturation and Sharpness.
97
User’s Guide
Menu List of Control Panel
Memory Device Mode
Note:
Setting item may varies depending on the print format.
Format
Menu
Settings and Description
JPEG
Select the file format.
TIFF
PDF*
* This function is only supported by the WF-5690 Series.
Advanced Settings
Menu
Settings and Description
Settings
Paper Source
Select the paper source that you want to use.
Quality
Select the print quality.
Date
Select the format of the date on the prints.
Fit Frame
Select On to fit the image to the paper size.
Bidirectional
Select On to perform bidirectional printing.
2-Sided
Select On to perform 2-sided printing. This can be set only when the
Format is set to PDF.
Print Order
Select Last Page on Top to print from the last page of a document.
Select First Page on Top to print from the first page of a document.
Fix Photo
Select the image fixing method.
Fix Red-Eye*
Select On to fix a red-eye photo automatically.
Select Images
Select this to select all photos on the external memory device.
Select Group
Select this to select another group on the external memory device.
Image Adjustments
Options
* This setting does not change your original image. It only affects your printout. Depending on the type of photo, parts of the image
other than the eyes may be corrected.
98
User’s Guide
Menu List of Control Panel
Fax Mode
Menu
Settings and Options
Menu
Fax Send Settings
Resolution
Select the resolution of the outgoing fax. Select Photo for
documents that contains a lot of images.
Density
Select the density of the outgoing fax. When sending
text-based monochrome documents, select Auto.
Document Size (Glass)
Select the size and orientation of the document you placed
on the scanner glass.
ADF 2-Sided
Select On to scan both sides of the documents placed in the
ADF. The Direct Send option and color faxing are disabled
when this is set to On.
Direct Send
Select On to let the product send a monochrome fax as soon
as the connection is made without saving the scanned image
in its memory.
& “Using handy fax features” on page 83
Priority Send
Select On to send your fax before the other faxes waiting to
be sent.
& “Using handy fax features” on page 83
Continuous Scan from ADF
Select On to let the product ask you if you want to scan
another page each time scanning the documents in the ADF
is finished.
& “Using handy fax features” on page 83
Transmission Report
Select whether or not to print a report each time after
sending a fax is finished. By default, the product prints a
report only when an error occurs.
Send Fax Later
& “Sending a fax at a specified time” on page 84
Polling Receive
& “Receiving a fax by polling” on page 91
Polling Send
& “Sending a fax on demand (fax polling)” on page 85
Store Fax Data
& “Sending a stored fax” on page 85
Fax Report
& “Printing a fax report manually” on page 94
Scan Mode
Note:
Setting item may varies depending on the menu.
Scan to Memory Device
Menu
Settings and Description
Format
Select the file format for the scanned image. When you select TIFF (Multi Page), the image is
scanned in monochrome.
99
User’s Guide
Menu List of Control Panel
Menu
Settings and Description
Settings
See the Scan to Email menu list.
Scan to Network Folder/FTP
Menu
Settings and Description
Location
Communication Mode
Select the communication mode.
Location
Specify the folder path for saving the scanned data.
User Name
Enter a user name for the specified folder.
Password
Enter a password for the specified folder.
Connection Mode
Select the connection mode.
Port Number
Enter a port number.
Format
Select the file format for the scanned image. When you select TIFF (Multi Page), the image is
scanned in monochrome.
Menu
File Settings
Enter the prefix for the file name in Filename Prefix.
Basic Settings
See the Scan to Email menu list.
Scan Report
Prints up to 30 reports of folder logs that contain the scanning date,
location, and scanning result.
Scan to Email
Menu
Settings and Description
Format
Select the file format for the scanned image. When you select TIFF (Single Page) or TIFF (Multi Page),
the image is scanned in monochrome.
100
User’s Guide
Menu List of Control Panel
Menu
Settings and Description
Menu
Email Settings
Basic Settings
Subject
Enter the subject for the email to which you
want to attach the scanned file.
Filename Prefix
Enter the prefix for the file name.
Resolution
Select the scanning resolution.
Scan Area
Select the scan area.
2-Sided
Select On when you want to scan a
double-sided document.
Document Type
Select the document type.
Density
Select the density.
Document Orientation
Select the document orientation.
Compression Ratio
Select the compression ratio of scanned data.
PDF Settings
Make settings for password protected PDFs.
Document Open Password creates a PDF that
requires a password to open.
Permissions Password creates a PDF that
requires a password when printing or editing
the PDF.
Attached File Max Size
Scan Report
Select the maximum size of the attached file.
Select a larger size if you often send large files.
Prints up to 250 reports of email logs that contain the scanning date, address, and scanning result.
Scan to Cloud
For instruction on using Scan to Cloud, visit the Epson Connect portal Web site.
& “Using Epson Connect Service” on page 11
Scan to Document Capture Pro
& “Scanning to Document Capture Pro (For Windows only)” on page 61
Scan to Computer (WSD)
& “Scanning to a computer (WSD)” on page 62
Setup Mode
Menu
Settings and Description
Ink Levels
Checks the status of ink cartridges and the maintenance box.
101
User’s Guide
Menu List of Control Panel
Menu
Settings and Description
Maintenance
Print Head Nozzle Check
Prints a pattern to check if the print head nozzles are clogged.
Print Head Cleaning
Cleans the print head to clear clogged nozzles.
Print Head Alignment
Vertical Alignment
Corrects vertical gaps in a printout.
Horizontal Alignment
Corrects horizontal gaps in a printout.
Thick Paper
Select On when printing on thick paper to avoid smearing.
Paper Guide Cleaning
Perform this function to clean the inside of the product.
Paper Setup
Select the paper size and paper type you loaded in each paper source. This menu is displayed each
time you load paper in the paper cassette.
Print Status Sheet
Configuration Status
Sheet
Prints a sheet showing the current printer settings.
Supply Status Sheet
Prints a sheet showing information about consumables.
Usage History Sheet
Prints a sheet showing the history of the printer’s usage.
PS3 Status Sheet*
Prints a sheet showing the current PS3 status.
PS3 Font List*
Prints a sheet showing the PS3 font list available for the product.
PCL Font List*
Prints a sheet showing the PCL font list available for the product.
Wi-Fi/Network Status
You can see the current network settings and print a network status
sheet.
Network Status
Wi-Fi Direct Status
Email Server Status
You can see the current email server settings.
Epson Connect Status
You can check whether your printer is registered or connected to
Epson Connect or Google Cloud Print service.
& “Using Epson Connect Service” on page 11
Google Cloud Print
Status
Admin Settings
System Administration
Admin Password
Register, change, or reset the password used to lock the control panel
to prevent accidental or unintended changes.
Lock Setting
Select On to lock the control panel using the password registered in
Admin Password.
& “System Administration Settings” on page 102
* This function is only supported by the WF-5690 Series.
System Administration Settings
The administrator can lock the control panel to prevent unintended changes from being made. To lock the control
panel, select the menus shown as below, then enter the password.
Setup > Admin Settings > Lock Setting
The password is required when using the following functions.
❏ Entering the System Administration settings in Setup mode
102
User’s Guide
Menu List of Control Panel
❏ Changing the Eco Mode settings.
❏ Adding, deleting, and editing the Preset settings and the contact list
The password set in Lock Setting is also necessary when making settings in Epson WebConfig or EpsonNet Config.
Note:
If you forget your password, contact your dealer.
Menu
Settings and Description
Printer Settings
Paper Source Settings
Rear Paper Feed Priority
Select Normal to give priority to the
rear paper feed.
A4/Letter Auto Switching
Make the paper settings for A4 and
Letter. When A4 or Letter size paper is
selected for printing and there is no
paper source set for the selected paper
size, the printout is output using an
alternate paper size (Letter for A4, or A4
for Letter).
Auto Select Settings
Select On to feed from the paper source
containing paper that matches your
paper settings.
Error Notice
Select On to display an error message
when the paper size and type settings
made for each paper source and the
copy/print settings made in each mode
do not match.
Paper Size
Notice
Paper Type
Notice
USB I/F Timeout
Setting*1
Specify the length of time in seconds that must elapse before ending USB
communication with a computer after the printer receives a print job from
the computer. In PS3/PCL printing, the end of a job is sometimes not
clearly defined which causes endless USB communication. When this occurs, the printer ends communication after the specified time has elapsed.
Enter 0 (zero) to disable the timeout feature.
Printing Language*1
Set the printing language for the USB interface and Network interface.
Auto Error Solver
Select an action when a 2-sided printing error occurs due to a lack of
available paper for 2-sided printing, or when a memory full error occurs
while the printer is processing a print job. Select On to display a warning
and print on one side of paper only (for a 2-sided printing error), or to print
only the part of the data that the printer could process.
Memory Device
Interface
Memory
Device
Select Disable to disable a memory device. If Disable is
selected, the product does not recognize the inserted
memory device.
File Sharing
Select which type of computer you want to give write
access to the memory device. You can select a USB-connected or a network-connected computer.
PC Connection via
USB
Select whether to enable or disable the USB interface. If Disable is selected,
the computer does not recognize the product even if it is connected using
a USB cable.
103
User’s Guide
Menu List of Control Panel
Menu
Settings and Description
Common Settings
LCD Brightness
Adjusts the brightness of the LCD panel.
Sound
Adjust the sound settings.
Sleep Timer
Specify the length of the time until the LCD panel turns black.
Power Off Timer
Specify the length of the time until the power turns off automatically.
You can adjust the time before power management is applied. Any increase will affect the product’s energy efficiency. Please consider the environment before making any change.
Date/Time Settings
Wi-Fi/Network Settings
Date/Time
Enter the current date and time.
Daylight
Saving Time
Select On to set summer time.
Time
Difference
Enter the time difference between UTC and the current
time zone.
Country/Region
Select the current country/region.
Language
Select the display language.
Operation Time Out
Select On to return to the Home menu after three minutes of inactivity.
Wi-Fi/Network Status
Wi-Fi Setup
You can see the current network settings and print a
networks status sheet.
Wi-Fi Setup
Wizard
For details on the setting items, see the online Network
Guide.
Push Button
Setup (WPS)
PIN Code
Setup (WPS)
Wi-Fi Auto
Connect
Epson Connect Services
Disable Wi-Fi
Network problems may be resolved by disabling or initializing the Wi-Fi settings, and then making the settings
again. For details, see the online Network Guide.
Wi-Fi Direct
Setup
For details on the setting items, see the online Network
Guide.
Connection Check
You can check the network connection status, and print
the report. If there is any problem with the connection,
the report helps you find the solution.
Advanced Setup
For details on the setting items, see the online Network
Guide.
For instructions on use, see the Epson Connect guide.
& “Using Epson Connect Service” on page 11
Google Cloud Print
Services
104
User’s Guide
Menu List of Control Panel
Menu
Settings and Description
Copy Settings
Scan Settings
Make the User Default Settings. The settings made in this menu are displayed as the default settings
in each mode. For details on the settings items, see the menu list for each mode.
& “Copy Mode” on page 97
& “Scan Mode” on page 99
Fax Settings
User Default Settings
You can change the default settings for sending a fax. For more information on the menus, see the following section.
& “Fax Mode” on page 99
Send Settings
Batch Send
Select On to sort faxes waiting to be sent in the memory
by recipient, and then send them as a batch.
& “Using handy fax features” on page 83
Save Failure
Data
Select On to save faxes that failed to be sent in the
product’s memory. You can resend the faxes from Status
Menu.
& “Using the status menu” on page 92
Receive
Mode
& “Setting up the receive mode” on page 87
DRD
See Step 7 in the following section.
& “Using the Fax Setting Wizard” on page 77
Rings to
Answer
& “Setting the number of rings to answer” on page 79
Remote
Receive
See the Note in the following section.
& “Receiving a fax manually” on page 91
Receive Settings
105
User’s Guide
Menu List of Control Panel
Menu
Settings and Description
Output Settings
Fax Output
& “Outputting received faxes” on page 88
Auto
Reduction
Select whether large received faxes are reduced in size
to fit on the paper size in the selected paper source, or
printed at their original size on multiple sheets.
Auto
Rotation
If you have loaded A5 size paper in the paper source,
select On to rotate an A5 size landscape-oriented incoming fax so that it is printed correctly on the paper.
Collation
Stack
Select On to print received faxes from the last page
(print in descending order) so that the printed documents are stacked in the correct page order. When the
product is running low on memory, this option may not
be available.
Print
Suspend
Time
Select a time period to stop automatic printing of faxes
or reports during that time. Received faxes are saved in
the product’s memory. Make sure there is enough free
memory before using this function.
Forwarding
Report
Select whether to print a report each time after a received fax is forwarded. By default, the product only
prints a report when an error occurs.
Attach Image
to Report
Select On(Large Image) or On(Small Image) to print
the Transmission Report with an image of the first page
of the document. Images of color faxes or monochrome
faxes sent using the Direct Send option are not printed.
Fax Log Auto
Print
& “Printing a fax log automatically” on page 93
Report
Format
Select the format for fax reports other than Protocol
Trace. Select Detail to print with error codes.
106
User’s Guide
Menu List of Control Panel
Menu
Settings and Description
Basic Settings
Security Settings
Fax Speed
Indicates the speed at which you transmit and receive
faxes.
ECM
Indicates whether or not to use Error Correction Mode to
automatically correct fax data sent/received with errors
due to the line or any other problems. Color faxes cannot
be sent/received when ECM is off.
Dial Tone
Detection
When this is set to On, the product starts dialing after it
detects a dial tone. It may not be able to detect a dial
tone when a PBX (Private Branch Exchange) or a TA
(Terminal Adapter) is connected. In such case, first
change the Line Type setting to PBX. If it does not work,
set this option to Off. However, doing so may drop the
first digit of a fax number and send the fax to the wrong
number.
Dial Mode
Indicates the type of phone system to which you have
connected the product. Depending on the region, this
setting may not be displayed. When this is set to Pulse,
you can temporarily switch the dialing mode from pulse
to tone by pressing ("T" is entered) while entering a
number on the Fax top screen.
Line Type
& “Setting the line type” on page 78
Header
See Step 5 and 6 of the following section.
& “Using the Fax Setting Wizard” on page 77
Direct Dialing
Restrictions
Select On to disable the manual entry of recipient’s fax
numbers allowing the operator to select recipients only
from the Contacts List or sent history. Select Enter
Twice to require the operator to enter the fax number
twice to prevent a mistake.
Confirm
Address List
Select On to display a recipient confirmation screen before the transmission is started.
Inbox
Password
Settings
Select to password protect the Inbox to restrict users
from viewing received faxes. To change the password,
select Change. To delete the password and cancel password protection, select Reset.
Backup Data
Auto Clear
Select On to automatically erase sent or received faxes
that are stored in the product’s non-volatile memory.
Clear Backup
Data
Completely erases sent or received faxes that are stored
in the product’s non-volatile memory. If you give the
product to someone else or dispose of it, run this function in advance.
Check Fax Connection
Checks the status of your fax connection. See Step 11 in
the following section.
& “Using the Fax Setting Wizard” on page 77
Fax Setting Wizard
& “Using the Fax Setting Wizard” on page 77
107
User’s Guide
Menu List of Control Panel
Menu
Settings and Description
Universal Print Settings
Top Offset
Adjusts the top or left margin.
Left Offset
Top Offset in Back
Adjusts the top or left margin for the back of the page when performing
double-sided printing.
Left Offset in Back
Check Paper Width
Select On to check the paper width before printing. This prevents printing
beyond the edges of the paper when the paper size settings are wrong,
but may reduce the printing speed.
Dry Time
Select the drying time when performing double-sided printing.
Skip Blank Page
Select On to skip blank pages automatically.
PDL Print
Configuration*1
Common
Settings
Paper Size
Select the paper size.
Paper Type
Select the paper type.
Orientation
Select the orientation of your print.
Quality
Select the print quality.
Ink Save
Mode
Select On to save ink.
Print Order
Select Last Page on Top to print from
the last page of a document.
Select First Page on Top to print from
the first page of a document.
108
Number of
Copies
Set the number of copies.
Binding
Margin
Select the binding margin.
Auto Paper
Ejection
Select On to eject paper automatically
when the receiving time has elapsed.
2-Sided
Printing
Select On to perform double-sided
printing.
User’s Guide
Menu List of Control Panel
Menu
Settings and Description
PCL Menu
Font Source
Select the default font source.
Font
Number
Select the default font number for the
default font source. The available
number depends on the settings you
made.
Pitch
Set the default font pitch if the font is
scalable and of fixed-pitch. You can
select from 0.44 to 99.99 cpi (characters
per inch), in 0.01-cpi increments. This
item may not appear depending on the
Font Source or Font Number settings.
Height
Set the default font height if the font is
scalable and proportional. You can
select from 4.00 to 999.75 points, in
0.25-point increments.
This item may not appear depending
on the Font Source or Font Number
settings.
Symbol Set
Set the default symbol set. If the font
you selected in Font Source and Font
Number is not available in the new
Symbol Set setting, the Font Source and
the Font Number settings are
automatically replaced with the default
value, IBM-US.
Form
Set the number of lines for the selected
paper size and orientation. This also
causes a line spacing (VMI) change, and
the new VMI value is stored in the
printer. This means that later changes in
the Page Size or Orientation settings
cause changes in the Form value, based
on the stored VMI.
CR Function
Set for using particular operating
systems, such as UNIX.
LF Function
Paper
Source
Assign
109
Set the assignment for the paper source
select command. When 4 is selected,
the commands are set as compatible
with the HP LaserJet 4. When 4K is
selected, the commands are set as
compatible with the HP LaserJet 4000,
5000, and 8000. When 5S is selected,
the commands are set as compatible
with the HP LaserJet 5S.
User’s Guide
Menu List of Control Panel
Menu
Settings and Description
PS3 Menu
Security Settings*2
Eco Mode
Select On to print an error sheet when
an error occurs in PS3 mode or when
the PDF file you tried to print is not
supported.
Coloration
Select the coloration.
Image
Protect
Select On if you do not want to reduce
the print quality. When this is on,
printing stops if there is insufficient
memory.
Binary
Select On for binary data and Off for
ASCII data. Binary is only available over
a network connection.To use binary
data, make sure your application
supports Binary data and that SEND
CTRL-D Before Each Job and SEND
CTRL-D After Each Job are set to No.
Text
Detection
Select On to convert text files to
PostScript files when printing. This
setting is only available when the
Printing Language is set to PS3.
PDF Page
Size
Set the paper size when printing a PDF
file from a computer or another device
without the printer driver. When Auto
is selected, the paper size is determined
based on the size of the first page that is
printed.
Access Control
Select whether to set access control on the printer. When this is On entering password is necessary when using the printer.
Also, set when this is On, also set whether to permit jobs without Authentication.
Delete All
Confidential Jobs
Select to delete all confidential jobs stored in the Confidential Job of
Status Menu.
& “Status Menu” on page 22
On
You can adjust the time before power management is applied. Any increase will affect the product’s energy efficiency. Please consider the environment before making any change. Select On to enable all of the following Eco Mode functions.
Off
Configure
Clear Internal Memory
Data*1
Error Sheet
Sleep Timer
Specify the length of the time until the LCD panel turns
black.
LCD
Brightness
Adjusts the brightness of the LCD panel.
2-Sided
(Copy)
Select On to make double-sided copying the default
setting.
2-Sided
(Memory
Device)
Select On to make double-sided printing the default
settings in Memory Device mode.
Clears the selected memory data.
110
User’s Guide
Menu List of Control Panel
Menu
Settings and Description
Restore Default
Settings
Resets the selected settings to their defaults.
*1This function is only supported by the WF-5690 Series.
*2This function is only supported by the WF-5620 Series and WF-5690 Series.
Contacts
& “Making Contact List Settings” on page 95
Presets
You can save frequently used copy, scan, and fax settings as a preset. Destination information selected from the contact
list, such as email addresses, network folders, and fax numbers, is also included in the preset.
Follow the steps below to create a preset.
Press Presets on the Home screen, select Add New, and then select a function. The top screen of the selected function is
displayed. Make your preferred settings, and then press Save. Enter a name to identify the preset, and then press
Save.
Note:
You can also create presets in each function mode by pressing Presets on the top screen of the selected function.
To call up the preset, press Presets on the Home screen, and then select the preset you want to use from the preset
list.
Status Menu
& “Status Menu” on page 22
111
User’s Guide
Ink Cartridge and Consumable Information
Ink Cartridge and Consumable Information
Ink Cartridges
Product
WF-4630*
Icon
Black
Cyan
Magenta
Yellow
Tower of Pisa
79/79XL
79/79XL
79/79XL
79/79XL
79/79XL/T7891
79/79XL/T7892
79/79XL/T7893
T7921
T7922
T7923
WF-4640*
WF-5620*
WF-5690*
WF-5621
-
79/79XL/T7894
T7924
* For information on Epson’s ink cartridge yields, visit the following website.
http://www.epson.eu/pageyield
For Australia / New Zealand
Product
WF-4630
WF-4640
WF-5690
Black
Cyan
Magenta
Yellow
786
786XL
788XXL
786
786XL
788XXL
786
786XL
788XXL
786
786XL
788XXL
Note:
Not all cartridges are available in all regions.
Color
Black, Cyan, Magenta, Yellow
Cartridge life
For best results, use up ink cartridge within six months of opening the package.
Temperature
Storage:
-20 to 40 °C (-4 to 104 °F)
1 month at 40 °C (104 °F)
Freezing:*
-10 °C (14 °F)
* Ink thaws and is usable after approximately 3 hours at 25 °C (77 °F).
Maintenance Box
Your can use the following maintenance box with this product.
Part number
Maintenance Box
T6710
112
User’s Guide
Replacing Ink Cartridges
Replacing Ink Cartridges
Ink Cartridge Safety Instructions, Precautions, and
Specifications
Safety instructions
Observe the following when handling the ink cartridges:
❏ Keep ink cartridges out of the reach of children.
❏ Be careful when you handle used ink cartridges, as there may be some ink around the ink supply port.
❏ If ink gets on your skin, wash the area thoroughly with soap and water.
❏ If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems continue
after a thorough flushing, see a doctor immediately.
❏ If ink gets into your mouth, spit it out immediately and see a doctor right away.
❏ Before installing the new ink cartridge in the printer, shake it back and forth horizontally in 10 centimeter
movements about 15 times within five seconds.
❏ Use the ink cartridge before the date printed on its package.
❏ Use up the ink cartridge within six months of installation for best results.
❏ Do not disassemble or remodel the ink cartridge, otherwise you may not be able to print normally.
❏ Do not touch the green chip on the side of the cartridge. Doing so may prevent normal operation and printing.
❏ The chip on this ink cartridge retains a variety of cartridge-related information, such as the ink cartridge status, so
that the cartridge may be removed and reinserted freely.
❏ If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust, and store it in the same
environment as this product. Note that there is a valve in the ink supply port, making covers or plugs unnecessary,
but care is needed to prevent the ink from staining items that the cartridge touches. Do not touch the ink supply
port or surrounding area.
Precautions on ink cartridge replacement
Read all of the instructions in this section before replacing the ink cartridges.
❏ For the best printing results, use up the ink cartridge within six months of installation.
❏ If you move ink cartridges from a cold place to a warm place, leave it at room temperature for more than three
hours before using the ink cartridge.
❏ Do not drop or knock it against hard objects; otherwise, the ink may leak.
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❏ Do not move the print head by hand; otherwise, you may damage the printer.
❏ This printer uses ink cartridges equipped with a green chip that monitors the amount of ink used by each
cartridge. Cartridges are usable even if they are removed and reinserted.
❏ If you need to remove an ink cartridge temporarily, be sure to protect the ink supply area from dirt and dust. Store
the ink cartridge in the same environment as the printer.
❏ Never turn off the printer during initial ink charging. The ink may fail to filled up and the printer may become
unavailable to print.
❏ The ink supply port is equipped with a valve designed to contain the release of excess ink; there is no need to supply
your own covers or plugs. However, careful handling is recommended. Do not touch the supply port of the ink
cartridge or its surrounding area.
❏ Other products not manufactured by Epson may cause damage that is not covered by Epson’s warranties, and
under certain circumstances, may cause erratic printer behavior.
❏ Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of
non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and
under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may
not be displayed.
❏ Leave the old cartridge installed in the printer until you have obtained a replacement; otherwise, ink remaining in
the print head nozzles may dry out.
❏ When color ink is expended and black ink still remains, you can continue printing temporarily with black ink
only.
& “Temporary Printing with Black Ink When Color Ink Cartridges are Expended” on page 118
❏ Never turn off the printer while replacing the ink cartridge. Doing so may damage the green chip on the ink
cartridge and the printer may not print properly.
❏ You cannot use the cartridges that came with your product for the replacement.
Ink Cartridge Specifications
❏ Epson recommends using the ink cartridge before the date printed on the package.
❏ The ink cartridges packaged with your product are partly used during initial setup. In order to produce high
quality printouts, the print head in your product will be fully charged with ink. This one-off process consumes a
quantity of ink and therefore these cartridges may print fewer pages compared to subsequent ink cartridges.
❏ Quoted yields may vary depending on the images that you are printing, the paper type that you are using, the
frequency of your prints and environmental conditions such as temperature.
❏ To ensure you receive premium print quality and to help protect your print head, a variable ink safety reserve
remains in the cartridge when your product indicates to replace the cartridge. The yields quoted for you do not
include this reserve.
❏ Although the ink cartridges may contain recycled materials, this does not affect product function or performance.
❏ When printing in monochrome or grayscale, color inks instead of black ink may be used depending on the paper
type or print quality settings. This is because a mixture of color inks is used to create black.
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Checking the Ink Cartridge Status
For Windows
Note:
When an ink cartridge is running low, the Low Ink Reminder screen automatically appears. You can also check the ink
cartridge status from this screen. If you do not want to display this screen, first access the printer driver and then click the
Maintenance tab, and then Monitoring Preferences. On the Monitoring Preferences screen, clear the See Low Ink
Reminder alerts check box.
To check the ink cartridge status, do one of the following:
❏ Open the printer driver, click the Main tab, and then click the Ink Levels button.
❏ Double-click the product shortcut icon on your Windows taskbar. To add a shortcut icon to the taskbar, see the
following section:
& “From the shortcut icon on the taskbar” on page 42
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❏ Open the printer driver, click the Maintenance tab, then click the EPSON Status Monitor 3 button. A graphic
displays the ink cartridge status.
Note:
❏ If EPSON Status Monitor 3 does not appear, access the printer driver and click the Maintenance tab and then the
Extended Settings button. In the Extended Settings window, check the Enable EPSON Status Monitor 3 check box.
❏
Depending on current settings, the simplified status monitor may be displayed. Click the Details button to display the
window above.
❏
The ink levels displayed are an approximate indication.
For Mac OS X
You can check the ink cartridge status using EPSON Status Monitor. Follow the steps below.
A
Access the Epson Printer Utility 4.
& “Accessing the printer driver for Mac OS X” on page 43
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B
Click the EPSON Status Monitor icon. The EPSON Status Monitor appears.
Note:
❏ The graphic displays the ink cartridge status when EPSON Status Monitor was first opened. To update the ink cartridge
status, click Update.
❏
The ink levels displayed are an approximate indication.
Using the control panel
A
Press
B
Select Printer Information.
on the control panel.
Note:
❏ The ink levels displayed are an approximate indication.
❏
The status icon on the right of the LCD screen indicates the status of the maintenance box.
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Temporary Printing with Black Ink When Color Ink
Cartridges are Expended
When color ink is expended and black ink still remains, you can continue printing for a short time using only black ink.
However, you should replace the expended ink cartridge(s) as soon as possible. See the following section to continue
printing temporarily with black ink.
Note:
The actual amount of time will vary depending on the usage conditions, images printed, print settings, and frequency of
use.
For Windows
Note for Windows:
This function is available only when EPSON Status Monitor 3 is enabled. To enable the status monitor, access the printer
driver and click the Maintenance tab followed by the Extended Settings button. In the Extended Settings window, check the
Enable EPSON Status Monitor 3 check box.
Follow the steps below to continue printing temporarily with black ink.
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A
When EPSON Status Monitor 3 tells you to cancel your print job, click Cancel or Cancel Print to cancel your
print job.
Note:
If the error stating that a color ink cartridge is expended originates with another computer on the network, you may
need to cancel the print job at the product.
B
Load plain paper or envelope.
C
Access the printer settings.
& “Accessing the printer driver for Windows” on page 41
D
Click the Main tab, and make suitable settings.
E
Select plain papers or Envelope as the Paper Type setting.
F
Select the Grayscale as the Color setting.
G
Click OK to close the printer settings window.
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H
Print your file.
I
EPSON Status Monitor 3 is displayed on your computer screen again. Click Print in Black to print with black
ink.
For Mac OS X
Follow the steps below to continue printing temporarily with black ink.
A
If printing can not be resumed, click the product icon in the Dock. If an error message is displayed prompting
you to cancel the print job, click Delete and follow the steps below to reprint the document with black ink.
Note:
If the error stating that a color ink cartridge is expended originates with another computer on the network, you may
need to cancel the print job at the product.
For Mac OS X 10.8:
Click the button, and if an error message appears, click OK. Follow the steps bellow to reprint the document
with black ink.
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B
Open System Preferences, click Print & Scan (Mac OS X 10.8 or 10.7) or Print & Fax (Mac OS X 10.6 or 10.5),
and select the product from the Printers list. Next, click Options & Supplies and then Driver.
C
Select On for Permit temporary black printing.
D
Load plain paper or envelope.
E
Access the Print dialog box.
& “Accessing the printer driver for Mac OS X” on page 43
F
Click the Show Details button (for Mac OS X 10.7) or the d button (for Mac OS X 10.6 or 10.5) to extend this
dialog box.
G
Select the product you are using as the Printer setting, and then make suitable settings.
H
Select Print Settings from the pop-up menu.
I
Select plain papers or Envelope as the Media Type setting.
J
Select the Grayscale check box.
K
Click Print to close the Print dialog box.
Conserving Black Ink When the Cartridge Is Low (For
Windows Only)
Note for Windows:
This function is available only when EPSON Status Monitor 3 is enabled. To enable the status monitor, access the printer
driver and click the Maintenance tab followed by the Extended Settings button. In the Extended Settings window, check the
Enable EPSON Status Monitor 3 check box.
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The window below appears when black ink runs low and there is more color ink than black ink. It appears only when
plain papers is selected as the paper type, and Standard is selected as the Quality.
The window gives you the option to either continue using black ink normally or conserve black ink by using a mixture
of color inks to create black.
❏ Click the Yes button to use a mixture of color inks to create black. You will see the same window the next time you
print a similar job.
❏ Click the No button to continue using the remaining black ink for the job you are printing. You will see the same
window the next time you print a similar job, and again have the option to conserve black ink.
❏ Click Disable this feature to continue using the remaining black ink.
Replacing an ink cartridge
When ink cartridges become low or expended, a message appears on your computer or the control panel.
You can replace cartridges at any time as long as the product is not operating.
A
Open the front cover.
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B
Push the ink cartridge that you want to replace and then grip the handle of the cartridge to pull it out of the
printer. Dispose of the used cartridge properly. Do not take the used cartridge apart or try to refill it.
Note:
❏ The illustration shows replacement of the black ink cartridge. Replace the cartridge appropriate to your
situation.
❏
C
Removed ink cartridges may have ink around the ink supply port, so be careful not to get any ink on the
surrounding area when removing the cartridges.
Remove the replacement ink cartridge from its package. Do not touch the green chip on the side of the cartridge.
Doing so may prevent normal operation and printing.
Note:
Do not shake used ink cartridges, as they may leak.
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D
Shake the ink cartridge for 5 seconds 15 times horizontally in approximately 10 cm movements as shown in the
following illustration.
E
Place the ink cartridge into the cartridge holder. Push the cartridge until it clicks into place.
Note:
If Check is displayed on the product's control panel, press it to check if the cartridges are installed correctly.
F
Close the front cover.
Note:
Do not turn off the product while the power light is flashing.
Ink cartridge replacement is complete. The printer will return to its previous status.
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Maintaining Your Product and Software
Installing Option
Paper Cassette Unit
Installing the paper cassette unit
Follow the steps below to install the paper cassette unit.
Note for WF-4630 Series / WF-5620 Series / WF-5690 Series :
This unit is option.
& “Option” on page 191
A
Turn the product off and unplug the power cord and all the interface cables.
!Caution:
Make sure to unplug the power cord from the product to prevent getting an electric shock.
B
Carefully remove the paper cassette unit from its carton and place it where you intend to set up the product.
Note:
❏ Remove the protective materials from the unit.
❏
C
Keep all protective materials in case you want to ship the optional paper cassette unit in the future.
Align the corners of the product and the unit, then lower the product gently onto the unit so that the connector
and two pins on the top of the unit fit into the terminal and the holes on the bottom of the product respectively.
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D
Reconnect all the interface cables and the power cord.
E
Plug the product’s power cord into an electrical outlet.
F
Turn on the product.
Enabling the optional cassette on the printer driver
To enable the optional cassette, access the printer properties and make the following settings.
Windows
Access the printer properties.
& “Accessing printer properties for Windows” on page 42
A
B
Select the Optional Settings tab, and then select Acquire from Printer from Printer Information. Next, click
the Get button.
C
Click the OK button to close the window.
Mac OS X
Open System Preferences, and then double-click the Print & Scan ("Print & Fax" for OS X 10.6 or 10.5) icon.
A
B
Select the printer from the list, select Options & Supplies ("Open Print Queue", and then click “Info” for OS X
10.5).
C
Click the Driver tab, and then select Cassette 2 as the Lower Cassette.
D
Click the OK button.
Uninstalling the cassette unit
Perform the installation procedure in reverse.
Checking the Print Head Nozzles
If you find that the printout is unexpectedly faint or that dots are missing, you may be able to identify the problem by
checking the print head nozzles.
You can check the print head nozzles from your computer by using the Nozzle Check utility or from the product by
using the buttons.
Using the Nozzle Check utility for Windows
Follow the steps below to use the Nozzle Check utility.
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A
Make sure that no warnings or errors are indicated in the control panel.
B
Make sure that A4-size paper is loaded in the paper cassette.
C
Right-click the product icon on the taskbar, then select Nozzle Check.
D
Follow the on-screen instructions.
If the product icon does not appear, refer to the following section to add the icon.
& “From the shortcut icon on the taskbar” on page 42
Using the Nozzle Check utility for Mac OS X
Follow the steps below to use the Nozzle Check utility.
A
Make sure that no warnings or errors are indicated in the control panel.
B
Make sure that A4-size paper is loaded in the paper cassette.
C
Access the Epson Printer Utility 4.
& “Accessing the printer driver for Mac OS X” on page 43
D
Click the Nozzle Check icon.
E
Follow the on-screen instructions.
Using the control panel
Follow the steps below to check the print head nozzles using the product control panel.
A
Make sure that no warnings or errors are indicated in the control panel.
B
Make sure that A4-size paper is loaded in the paper cassette.
C
Enter Setup mode from the Home menu.
D
Select Maintenance.
E
Select Print Head Nozzle Check, and then follow the instructions on the LCD screen to print a nozzle check
pattern.
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F
Below are two sample nozzle check patterns.
Compare the quality of the printed check page with the sample shown below. If there are no print quality
problems, such as gaps or missing segments in the test lines, the print head is fine.
If any segment of the printed lines is missing, as shown below, this could mean a clogged ink nozzle or a
misaligned print head.
& “Cleaning the Print Head” on page 128
& “Aligning the Print Head” on page 130
Cleaning the Print Head
If you find that the printout is unexpectedly faint or that dots are missing, you may be able to solve these problems by
cleaning the print head, which ensures that the nozzles are delivering ink properly.
You can clean the print head from your computer using the Head Cleaning utility in the printer driver or from the
product by using the buttons.
Important:
c Do
not turn off the product during head cleaning. If the head cleaning is incomplete, you may not be able to print.
Note:
❏ Do not open the front cover during head cleaning.
❏
Use the Nozzle Check utility first to confirm that the print head needs to be cleaned. This saves ink.
& “Checking the Print Head Nozzles” on page 126
❏
Because print head cleaning uses some ink from all cartridges, clean the print head only if quality declines; for example,
if the printout is blurry or the color is incorrect or missing.
❏
When ink is low you may not be able to clean the print head. When ink is expended you cannot clean the print head.
Replace the appropriate ink cartridge first.
❏
If print quality has not improved after repeating this procedure about four times, leave the product on and wait for at
least six hours. Then run the nozzle check again and repeat the head cleaning if necessary. If print quality has still not
improved, contact Epson support.
❏
To maintain print quality, we recommend printing a few pages on a regular basis.
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Using the Head Cleaning utility for Windows
Follow the steps below to clean the print head using the Head Cleaning utility.
A
Make sure that no warnings or errors are indicated in the control panel.
B
Right-click the product icon on the taskbar, then select Head Cleaning.
C
Follow the on-screen instructions.
If the product icon does not appear, refer to the following section to add the icon.
& “From the shortcut icon on the taskbar” on page 42
Using the Head Cleaning utility for Mac OS X
Follow the steps below to clean the print head using the Head Cleaning utility.
A
Make sure that no warnings or errors are indicated in the control panel.
B
Access the Epson Printer Utility 4.
& “Accessing the printer driver for Mac OS X” on page 43
C
Click the Head Cleaning icon.
D
Follow the on-screen instructions.
Using the control panel
Follow the steps below to clean the print head using the product control panel.
A
Make sure that no warnings or errors are indicated in the control panel.
B
Enter Setup mode from the Home menu.
C
Select Maintenance.
D
Select Print Head Cleaning.
E
Follow the instructions on the LCD screen to continue.
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Aligning the Print Head
If you notice a misalignment of vertical lines or horizontal banding, you may be able to solve this problem by using the
Print Head Alignment utility in your printer driver or by using the product buttons.
Refer to the appropriate section below.
Note:
Do not cancel printing while printing a test pattern with the Print Head Alignment utility.
Using the Print Head Alignment utility for Windows
Follow the steps below to align the print head using the Print Head Alignment utility.
A
Make sure that no warnings or errors are indicated in the control panel.
B
Make sure A4-size paper is loaded in the paper cassette 1.
C
Right-click the product icon on the taskbar, then select Print Head Alignment.
D
Follow the on-screen instructions to align the print head.
If the product icon does not appear, refer to the following section to add the icon.
& “From the shortcut icon on the taskbar” on page 42
Using the Print Head Alignment utility for Mac OS X
Follow the steps below to align the print head using the Print Head Alignment utility.
A
Make sure that no warnings or errors are indicated in the control panel.
B
Make sure A4-size paper is loaded in the paper cassette 1.
C
Access the Epson Printer Utility 4.
& “Accessing the printer driver for Mac OS X” on page 43
D
Click the Print Head Alignment icon.
E
Follow the on-screen instructions to align the print head.
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Using the control panel
Follow the steps below to align the print head using the product control panel.
A
Make sure that no warnings or errors are indicated in the control panel.
B
Make sure that A4-size paper is loaded in the paper cassette 1.
C
Enter Setup mode from the Home menu.
D
Select Maintenance.
E
Select Print Head Alignment.
F
Select Vertical Alignment or Horizontal Alignment, and then follow the on-screen instructions to print an
alignment pattern.
Note:
If your printouts look blurry or vertical ruled lines appear misaligned, select Vertical Alignment. If you see horizontal
banding at regular intervals, select Horizontal Alignment.
G
When you selected Vertical Alignment, find the most solid pattern in each of #1 to #6 groups, then enter the
pattern number.
When you selected Horizontal Alignment, find the least separated and overlapped pattern.
H
Finish aligning the print head.
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Making Network Service Settings
You can make network service settings such as Epson Connect, AirPrint, or Google Cloud Print using a Web browser
on your computer, smartphone, tablet PC, or laptop that is connected to the same network as the product.
Enter the product’s IP address in the address bar of the Web browser and search for the product.
<Example>
[IPv4] http://192.168.11.46
[IPv6] http://[fe80::226:abff:feff:37cd]/
Note:
You can check your product’s IP address on the product’s control panel or by printing a network status sheet.
Setup > Network Status > Wi-Fi Status
When the product is found successfully, the product’s web page is displayed. Select the menu you want.
The web page also allows you to check the product’s status and update the product’s firmware.
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Sharing the Product for Printing
You can setup the printer so that other computers on the network can share it.
The computer connected directly to the printer acts as a server. Other computers on the network access the server and
share the printer.
For more details, see the computer’s help.
If you want to use the printer over a network, see the Network Guide.
Cleaning the Product
Cleaning the exterior of the product
To keep your product operating at its best, clean it thoroughly several times a year by using the following instructions.
Important:
c Never
use alcohol or thinner to clean the product. These chemicals can damage the product.
Note:
Close the rear paper feed after you use the product to protect the product from dust.
❏ Use a soft, dry, clean cloth to clean the touchscreen. Do not use liquid or chemical cleaners.
❏ Use a soft, dry, clean cloth to clean the surface of the scanner glass.
If straight lines appear in the printout or the scanned data, clean the small scanner glass on the left carefully.
❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass
cleaner and a soft cloth to remove it. Wipe off all remaining liquid.
❏ Do not press the surface of the scanner glass with any force.
❏ Be careful not to scratch or damage the surface of the scanner glass, and do not use a hard or abrasive brush to clean
it. A damaged glass surface can decrease the scan quality.
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❏ Open the ADF cover and use a soft, dry, clean cloth to clean the roller and the interior of the ADF.
Cleaning the interior of the product
If your printouts are stained with ink, follow the steps below to clean the roller inside the product.
!Caution:
Be careful not to touch the parts inside the product.
c ❏Important:
Be careful to keep water away from the electronic components.
❏
Do not spray the inside of the product with lubricants.
❏
Unsuitable oils can damage the mechanism. Contact your dealer or a qualified service person if lubrication is
needed.
A
Make sure that no warnings or errors are indicated in the control panel.
B
Load several sheets of A4-size plain paper in paper cassette 1.
& “Loading Paper into the Paper Cassette” on page 28
Note:
If you are having problems feeding the paper and have a cleaning sheet that came with your Epson genuine paper, load the
cleaning sheet in the rear paper feed slot instead of the plain paper.
C
Enter Setup mode from the Home menu.
D
Select Maintenance, Paper Guide Cleaning, and then follow the instructions on the control panel.
Note:
If your printouts are still stained, load A4-size plain paper in another paper source, and then try steps 3 and 4 again.
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Replacing Maintenance Box
Checking the maintenance box status
The maintenance box status is shown in the same screen of the ink cartridge status. You can check the status from the
printer software or the control panel.
& “Checking the Ink Cartridge Status” on page 115
Handling precautions
Read all of the instructions in this section before replacing the maintenance box.
❏ Epson recommends the use of a genuine Epson maintenance box. The use of a non-genuine maintenance box may
cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic
printer behavior. Epson cannot guarantee the quality or reliability of a non-genuine maintenance box.
❏ Do not dismantle the maintenance box.
❏ Do not touch the green chip on the side of the maintenance box.
❏ Keep out of reach of children.
❏ Do not tilt the used maintenance box until it is placed in the plastic bag provided.
❏ Do not reuse a maintenance box which has been removed and left detached for a long period.
❏ Keep the maintenance box away from direct sunlight.
❏ In some print cycles a very small amount of surplus ink may be collected in the maintenance box. To prevent ink
leakage from the maintenance box, the product is designed to stop printing when the absorbing capacity of the
maintenance box has reached its limit. Whether and how often this is required will vary according to the number
of pages you print, the type of material that you print and the number of cleaning cycles that the product performs.
Replace the maintenance box when you are promoted to do so. The Epson Status Monitor, your LCD, or lights on
the control panel will advise you when this part needs replacing. The need for replacement of the box does not
mean that your product has ceased to operate in accordance with its specifications. The Epson warranty does not
cover the cost of this replacement. It is a user-serviceable part.
Replacing a maintenance box
To replace the maintenance box, follow the steps below.
A
Confirm that the product is not draining the ink.
B
Remove the replacement maintenance box from the package.
Note:
Do not touch the green chip on the side of the box. Doing so may prevent normal operation.
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C
Push the buttons on either side of the rear unit at the same time, and then pull the unit out.
D
Put your hand on the handle of the maintenance box, and then pull the box outward.
Note:
If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them
immediately with water.
E
Put the used maintenance box in the plastic bag provided with the replacement box, and dispose of it properly.
Note:
Do not tilt the used maintenance box until after it is sealed in the plastic bag.
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F
Insert the new maintenance box into place as far as it will go.
G
Push the button on either side of the rear unit at the same time, and then reattach the unit.
H
Select Done on the control panel.
Maintenance box replacement is complete.
Transporting the Product
If you move the product some distance, you need to prepare it for transportation in its original box or one of a similar
size.
c ❏Important:
When storing or transporting the product, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏
Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the product
from printing.
A
Make sure the product is off.
B
Unplug its power cord and disconnect all other cables from the product.
C
Remove all paper from the rear paper feed.
D
Close the rear paper feed and the output tray.
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E
Remove all paper from the paper cassette and re-insert the cassette into the product.
F
Repack the product in its box, using the protective materials that came with it.
Note:
Keep the product level during transport.
Checking and Installing Your Software
Checking the software installed on your computer
To use the functions described in this User’s Guide, you need to install the following software.
❏ Epson Driver and Utilities
❏ Document Capture Pro
Follow the steps below to check that the software is installed on your computer.
For Windows
A
Windows 8 and Server 2012: Select Desktop, Settings charm, and Control Panel.
Windows 7, Vista, and Server 2008: Click the start button and select Control Panel.
Windows XP and Server 2003: Click Start and select Control Panel.
B
Windows 8, Windows 7, Vista, Server 2012 and Server 2008: Select Uninstall a program from the Programs
category.
Windows XP: Double-click the Add or Remove Programs icon.
Windows Server 2003: Click the Add or Remove Programs icon.
C
Check the list of currently installed programs.
For Mac OS X
A
Double-click Macintosh HD.
B
Double-click the Epson Software folder in the Applications folder and check the contents.
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Note:
❏ The Applications folder contains software provided by third parties.
❏
To check that the printer driver is installed, click System Preferences on the Apple menu and then click Print & Scan
(for Mac OS X 10.8 or 10.7) or Print & Fax (for Mac OS X 10.6 or 10.5.8). Then locate your product in the Printers list
box.
Installing the software
Insert the product software disk that came with your product and select the software you want to install on the Software
Select screen.
If you are using Mac OS X, or if your computer does not have a CD/DVD drive, go to the following Epson website to
download and install the software.
http://support.epson.net/setupnavi/
Installing the PostScript Printer Driver
This driver is only available for the WF-5690 Series.
System requirements
Printer hardware requirements
Recommended
Memory
Standard + 128 MB (for duplex printing of image data at Fine)
Computer system requirements
& “System Requirements” on page 181
Note:
If you use binary data for the network connection, you need to set Binary to On in the PS3 Menu on the control panel.
If you use the printer with a local connection, you cannot use binary data.
Installing the PostScript printer driver with Windows
To print in the PostScript mode, you will have to install the printer driver.
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For the USB interface
Note:
❏ Installing the printer software for Windows may require administrator privileges. If you have problems, ask your
administrator for more information.
❏
A
Turn off all virus protection programs before installing the printer software.
Make sure that the printer is turned off. Insert the printer Software Disc into your CD/DVD drive.
Note:
If your computer does not have a CD/DVD drive, download the driver from the Epson Web site.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
B
If the printer is connected to a USB interface, connect your computer to the printer with a USB cable, then turn
on the printer.
Note for Windows Vista users:
Without the Windows driver or the Adobe PS driver, the display shows “Found New Hardware.” In this case, click
Ask me again later.
C
Windows 8 and Server 2012: Select Desktop, Settings charm, and Control Panel. Click View devices and
printers, then click Add a printer button.
Windows 7: Click the start button, select Devices and Printers, and click the Add a printer button.
Windows Vista, Windows XP, Server 2008: Click Start, point to Printer and Faxes, and click Add a printer in
the Printer Tasks menu.
Windows Server 2003: Click Start, point to Settings, and click Printers. Then double-click the Add Printer
icon.
D
The Add Printer Wizard appears. Then click Next.
E
Select Local printer, then click Next.
Note:
Do not select the Automatically detect and install my Plug and Play printer check box.
F
If the printer is connected to a USB interface, select USB, then click Next.
G
Click Have Disk and specify the following path for the Software Disc. If your CD/DVD drive is D:, the path will
be D:\Driver\PostScript\eppsnt.inf. Then click OK.
Note:
Change the drive letter as needed for your system.
H
Select the printer, then click Next.
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I
Follow the on-screen instructions for the rest of the installation.
J
When installation is done, click Finish.
For the network interface
Note:
❏ Set the network settings before installing the printer driver. Refer to the Network Guide for details.
❏
A
Turn off all virus protection programs before installing the printer software.
Make sure that the printer is turned on. Insert the printer Software Disc into your CD/DVD drive.
Note:
If your computer does not have a CD/DVD drive, download the driver from the Epson Web site.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
B
Windows 8 and Server 2012: Select Desktop, Settings charm, and Control Panel. Click View devices and
printers, then click Add a printer button.
Windows 7: Click the start button, select Devices and Printers, and click the Add a printer button.
Windows Vista, Windows XP, Server 2008: Click Start, point to Printer and Faxes, and click Add a printer in
the Printer Tasks menu.
Windows Server 2003: Click Start, point to Settings, and click Printers. Then double-click the Add Printer
icon.
C
The Add Printer Wizard appears. Then click Next.
D
Select Local printer, then click Next.
Note:
Do not select the Automatically detect and install my Plug and Play printer check box.
E
Select the Create a new port check box and select Standard TCP/IP Port from the drop-down list. Click
Next.
F
Click Next.
G
Specify the IP address and port name, then click Next.
H
Click Finish.
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I
Click Have Disk in the Add Printer Wizard and specify the following path for the Software Disc. If your CD/
DVD drive is D:, the path will be D:\Driver\PostScript\eppsnt.inf. Then click OK.
Note:
Change the drive letter as needed for your system.
J
Select the printer and click Next.
K
Follow the on-screen instructions for the rest of the installation.
L
When installation is done, click Finish.
Installing the PostScript printer driver with Mac OS X
Installing the Post Script printer driver
Go to the following Epson support website to download and install the driver.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
Selecting the printer
After installing the PostScript 3 printer driver, you need to select the printer.
Note:
❏ You need to make the settings for your installed options manually when the printer is connected using USB, IP printing,
or Bonjour.
❏
Make sure to specify ASCII as the data format in the application.
A
Open the System Preferences, and then double-click the Print & Fax (“Print & Scan” for Mac OS X 10.8 or 10.7)
icon.
The Print & Fax (“Print & Scan” for Mac OS X 10.8 or 10.7) window appears.
B
Click + add button in the Printers window.
C
Select the printer name that you are using from the printer name box.
Note:
If your printer is not listed, check that it is correctly connected to the computer and that the printer is on.
D
Click Add.
E
Confirm that your printer’s name is added to the Printers list. Then quit Print & Fax (“Print & Scan” for Mac
OS X 10.8 or 10.7).
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Installing the Epson Universal P6 Printer Driver (for
Windows Only)
Note:
This driver is only available for the WF-5690 Series.
Epson Universal P6 Printer Driver is the universal PCL6 compatible print driver that has the following features:
❏ It supports the basic print functions needed for business situations.
❏ It supports multiple Epson business printers besides this printer.
❏ It supports most languages among the print drivers for this printer.
Computer system requirements
See the following for the Windows System Requirements.
& “For Windows” on page 181
Installing the Printer Driver
A
Insert the printer Software Disc into your computer's CD/DVD drive.
Note:
If your computer does not have a CD/DVD drive, download the driver from the Epson Web site, and then install it.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
B
If your CD/DVD drive is D:, double-click EP_P6x86.exe in the D:\Driver\PCLUniversal\Win32\ for 32-bit
Windows OS or EP_P6x64.exe in the D:\Driver\PCLUniversal\Win64\ for 64-bit Windows OS.
Note:
Change the drive letter as needed for your system.Follow the on-screen instructions.After the installation is done,
access your printer’s Properties to customize the settings and Printing Preferences to make the appropriate printer
driver settings.
The printer driver’s online help provides details on printer driver settings.
Uninstalling Your Software
You may need to uninstall and then reinstall your software to solve certain problems or if you upgrade your operating
system.
See the following section for information on determining what applications are installed.
& “Checking the software installed on your computer” on page 138
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For Windows
Note:
❏ For Windows 8, 7, Vista, Server 2012 and Server 2008, you need an administrator account and password if you log on as
a standard user.
❏
For Windows XP and Server 2003, you must log on to a Computer Administrator account.
A
Turn off the product.
B
Disconnect the product’s interface cable from your computer.
C
Do one of the following.
Windows 8 and server 2012: Select Desktop, Settings charm, and Control Panel.
Windows 7, Vista, and Server 2008: Click the start button and select Control Panel.
Windows XP and Server 2003: Click Start and select Control Panel.
D
Do one of the following.
Windows 8, Windows 7, Vista, Server 2012 and Server 2008: Select Uninstall a program from the Programs
category.
Windows XP: Double-click the Add or Remove Programs icon.
Windows Server 2003: Click the Add or Remove Programs icon.
E
Select the software you want to uninstall such as your product’s driver and the application from the list
displayed.
F
Do one of the following.
Windows 8, Windows 7, Server 2012 and Server 2008: Select Uninstall/Change or Uninstall.
Windows Vista: Click Uninstall/Change or Uninstall, and then click Continue in the User Account Control
window.
Windows XP and Server 2003: Click Change/Remove or Remove.
Note:
If you chose to uninstall your product’s printer driver in step 5, select the icon for your product and then click
OK.
G
When the confirmation window appears, click Yes or Next.
H
Follow the on-screen instructions.
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In some cases, a message may appear to prompt you to restart your computer. If so, make sure I want to restart my
computer now is selected and click Finish.
For Mac OS X
Note:
❏ To uninstall your software you need to download the Uninstaller.
Access the site at:
http://www.epson.com
Next, select the support section of your local Epson Web site.
❏
To uninstall applications, you must log on to a Computer Administrator account.
You cannot uninstall programs if you log on as a limited account user.
❏
Depending on the application, the Installer may be separated from the Uninstaller.
A
Quit all running applications.
B
Double-click the Uninstaller icon in your Mac OS X hard drive.
C
Select the check boxes for the software you want to uninstall, such as the printer driver and the application, from
the list displayed.
D
Click Uninstall.
E
Follow the on-screen instructions.
If you cannot find the software you want to uninstall in the Uninstaller window, double-click the Applications folder
in your Mac OS X hard drive, select the application you want to uninstall, and then drag it to the Trash icon.
Note:
If you uninstall the printer driver and the name of your product remains in the Print & Scan (for Mac OS X 10.8 or 10.7) or
Print & Fax (for Mac OS X 10.6 or 10.5.8) window, select the name of your product and click the - remove button.
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User’s Guide
Transferring Data Using an External Storage Device
Transferring Data Using an External Storage
Device
You can use the product’s external USB port to copy files to a computer connected to the product. You can also use it to
copy files on your computer to the storage device.
Precautions on Storage Devices
Keep the following in mind when copying files between your storage device and computer:
❏ Check the documentation that came with your storage device and any adapter you may be using for any handling
guidelines.
❏ Do not copy files to a storage device while you are printing from your storage device.
❏ The product display does not update information about your storage device after you copy files to it or delete files
from it. To update the information displayed, eject and reload the storage device.
Copying Files Between a Storage Device and Your
Computer
Note:
If Memory Device setting in the System Administration Settings has been set to Disable, the product does not recognize the
storage device if it is inserted.
Copying files to your computer
A
Make sure the product is turned on and a storage device is inserted or connected.
B
Windows 8 and Server 2012:
Right-click on the Start screen, or swipe from the bottom or top edge of the Start screen and select All apps,
then select Computer.
Windows 7, Vista, and Server 2008:
Click the start button and select Computer.
Windows XP and Server 2003:
Click Start and select My Computer.
Mac OS X:
The removable disk icon (
) appears on your desktop automatically.
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C
Double-click the removable disk icon, then select the folder in which your files are saved.
Note:
If you have set a volume label, it is displayed as the drive name. If you have not set the volume label, “removable disk”
is displayed as the drive name on Windows XP and Server 2003.
D
Select the files you want to copy and drag them to a folder on your computer’s hard drive.
Important:
c For
Mac OS X users
When you remove the storage device, always drag the removable disk icon on your desktop into the trash before
you remove the storage device or you may lose data on the device.
Saving files to a storage device
Before inserting your memory device, make sure the write-protect switch is set to allow writing to the memory device.
Note:
❏ After copying a file to a memory device from a Macintosh computer, an older digital camera may not be able to read the
memory device.
❏
If USB is selected from the File Sharing menu, you cannot write to the memory device from a computer connected
through a network. To give write access to the network computer, change the setting to Wi-Fi/Network.
A
Make sure the product is turned on and a storage device is inserted or connected.
B
Windows 8 and Server 2012:
Right-click on the Start screen, or swipe from the bottom or top edge of the Start screen and select All apps,
then select Computer.
Windows 7, Vista, and Server 2008:
Click the start button and select Computer.
Windows XP and Server 2003:
Click Start and select My Computer.
Mac OS X:
The removable disk icon (
C
) appears on your desktop automatically.
Double-click the removable disk icon, then select the folder in which you want to save your files.
Note:
If you have set a volume label, it is displayed as the drive name. If you have not set the volume label, “removable disk”
is displayed as the drive name on Windows XP and Server 2003.
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D
Select the folder on your computer’s hard drive that contains the files you want to copy. Then select the files and
drag them to the folder on your storage device.
Important:
c For
Mac OS X users
When you remove the storage device, always drag the removable disk icon on your desktop into the trash before
you remove the storage device or you may lose data on it.
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User’s Guide
Error Indicators
Error Indicators
Error Messages on the Control Panel
This section explains the meaning of messages displayed on the LCD screen. You can also check errors on the Status
Menu by pressing .
& “Status Menu” on page 22
Messages
Solutions
Paper Jam
& “Paper Jams” on page 156
Printer error. Turn the power off and on again. For details,
see your documentation.
Turn the product off and then back on. Make sure that no paper is
still in the product. If the error still appears, contact Epson Support.
Maintenance box is at the end of its service life.
You need to replace it.
Replace the maintenance box.
& “Replacing Maintenance Box” on page 135
The phone line is connected to a different jack.
& “Connecting to a Phone Line” on page 74
Connect the phone line to the “LINE” jack.
The phone line is not connected.
No dial tone detected.
& ““No dial tone detected.” error occurs” on page 178
Combination of the IP address and the subnet mask is
invalid. See your documentation.
Refer the online Network Guide.
Communication error
See the solution in the following section.
& “Error Code on the Status Menu” on page 149
Authentication error
DNS error
Recovery Mode
The firmware update has failed. You will need to re-attempt the
firmware update. Ready a USB cable and visit your local Epson
website for further instructions.
& “Where To Get Help” on page 202
Error Code on the Status Menu
If a job does not complete successfully, check the error code displayed on the history of the each job. You can check the
error code by pressing , and then select Job History. Refer to the following table to find the problem and its solution.
Code
Problem
Solution
001
The product was turned off by a power failure.
-
101
Memory is full.
Reduce the size of the print job.
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Error Indicators
Code
Problem
Solution
102
Collate printing has failed due to a lack of
available memory.
Clear downloaded fonts from Clear Internal Memory Data or
reduce the size of the print job.
If you do not want to reduce the size of the print job, print one
copy at a time.
103
Printing quality has been lowered due to a lack of
available memory.
If the quality of the printout is not acceptable, try simplifying the
page by reducing the number of graphics or the number and size
of the fonts.
104
Reverse printing has failed due to a lack of
available memory.
Clear Font data.
& “System Administration Settings” on page 102
Reduce the data size of the print job.
106
Cannot print from the computer due to the
access control settings.
Contact your printer administrator.
107
User authentication failed. The job has been
canceled.
Contact your printer administrator.
108
Confidential job data was deleted when the
product was turned off.
-
109
The received fax was already deleted.
-
110
The job was printed on one side only because the
paper loaded does not support double sided
printing.
-
111
Short of available memory.
Reduce the size of the print job.
201
The memory is full.
& “Memory full error occurs” on page 179
202
The line was disconnected by the recipient
machine.
Wait for a moment, and then try again.
203
The product cannot detect the dial tone.
Check the phone line is connected correctly.
& “Connecting to a Phone Line” on page 74
Find more solutions in the following section.
& ““No dial tone detected.” error occurs” on page 178
204
The recipient machine is busy.
205
The recipient machine does not answer.
206
The phone cable is incorrectly connected to the
LINE and EXT port of the product.
207
The product is not connected to the phone line.
208
The fax could not be sent to some of the specified
recipients.
Wait for a moment, and then try again.
Connect the product to the phone line correctly.
& “Connecting to a Phone Line” on page 74
Print a Fax Log from Fax Report to check which recipients failed
to receive the fax.
& “Printing a fax report” on page 93
When Save Failure Data is set to On, you can resend a fax from Job
Monitor in Status Menu.
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User’s Guide
Error Indicators
Code
Problem
Solution
301
There is not enough storage space available to
save the data in the external memory device.
Increase the storage space.
401
When scanning, reduce the number of documents or change the
following settings to reduce the size of the scanned data.
- Select a lower resolution.
- Select a higher Compression Ratio.
& “Scan Mode” on page 99
302
The external memory device is write-protected.
Disable write protection on the external memory device.
303
No folder has been created to save the scanned
data.
Insert another external memory device.
304
The external memory device has been removed.
Reinsert the external device.
305
An error occurred while saving the data to the
external memory device.
-
405
An error occurred while saving the data to the
external memory device.
Reinsert the external memory device.
The memory is full.
Wait until other ongoing jobs are finished.
A DNS error has occurred.
Check the product’s DNS settings from the control panel. Select
the menu as shown below.
Setup > System Administration > Wi-Fi/Network Settings >
Advanced Setup > DNS Server
402
404
306
Use a different external memory device on which you have
created a folder using the Create Folder to Save function.
315
327
311
321
411
421
312
Check the DNS settings for the server, the computer, or the
access point.
An authentication error has occurred.
Check the product’s Email Server settings. Select the menu
shown as below to run the connection check.
Setup > System Administration > Wi-Fi/Network Settings >
Advanced Setup > Email Server > Connection Check
A communication error has occurred.
Check the product’s Email Server settings. Select the menu
shown as below to run the connection check.
Setup > System Administration > Wi-Fi/Network Settings >
Advanced Setup > Email Server > Connection Check
412
313
413
Make sure the product is connected to the network correctly. For
details, see the Network Guide.
314
The data size exceeds the maximum size for
attached files.
When scanning, increase the Attached File Max Size setting or
change the following settings to reduce the size of the scanned
data.
- Select a lower resolution.
- Select a higher Compression Ratio.
322
An authentication error has occurred.
Check that the entered folder path, the user name, and the
password are correct.
422
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User’s Guide
Error Indicators
Code
Problem
Solution
323
A communication error has occurred.
Make sure the product is connected to the network correctly. For
details, see the Network Guide.
423
Check the Location settings.
A file with the same name may exist in the specified file. Make
sure the file is not opened and the file is not a read-only file.
324
A file with the same name already exists in the
specified folder.
Delete the file with the same name or change the File Name
Prefix in File Settings.
325
There is not enough storage space available to
save the data in the specified folder.
Increase the storage space.
The destination was wrong or the destination did
not exists.
Check the entered folder path, the user name, and the password
is correct.
331
A communication error occurred while acquiring
the destination list.
Make sure the product is connected to the network correctly. For
details, see the Network Guide.
332
There is not enough storage space available to
save the scanned data in the destination storage.
Reduce the number of documents.
333
The destination could not be found because the
destination information has been uploaded to
the server before sending the scanned data.
Select the destination again.
334
An error occurred while sending the scanned
data.
-
341
A communication error has occurred.
Make sure the product is connected to the computer or network
correctly. For details, see the Network Guide.
425
328
428
When scanning to a folder, reduce the number of documents or
change the following settings to reduce the size of the scanned
data.
- Select a lower resolution.
- Select a higher Compression Ratio.
Make sure you have installed Document Capture Pro before
using Scan to Computer.
& “Document Capture Pro” on page 72
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User’s Guide
Troubleshooting for Printing/Copying
Troubleshooting for Printing/Copying
Diagnosing the Problem
Troubleshooting product problems is best handled in two steps: first diagnose the problem, then apply likely solutions
until the problem is fixed.
The information that you need to diagnose and solve most common problems is provided by online problem solving,
the control panel, or the status monitor. Refer to the appropriate section below.
If you have a specific problem relating to print quality, a printing problem not related to print quality, or a paper
feeding problem, or if the product does not print at all, refer to the appropriate section.
To solve a problem, you may need to cancel printing.
& “Canceling printing” on page 47
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Troubleshooting for Printing/Copying
Checking product status
If a problem occurs while printing, an error message will appear in the status monitor window.
When you need to replace an ink cartridge or a maintenance box, click the How To button on the window, and the
status monitor will lead you step-by-step through the cartridge or the maintenance box replacement procedure.
For Windows
There are two ways to access EPSON Status Monitor 3:
❏ Double-click the product shortcut icon on your Windows taskbar. To add a shortcut icon to the taskbar, see the
following section:
& “From the shortcut icon on the taskbar” on page 42
❏ Open the printer driver, click the Maintenance tab, then click the EPSON Status Monitor 3 button.
When you access EPSON Status Monitor 3, the following window appears:
Note:
❏ If EPSON Status Monitor 3 does not appear, access the printer driver and click the Maintenance tab and then the
Extended Settings button. In the Extended Settings window, check the Enable EPSON Status Monitor 3 check box.
❏
Depending on current settings, the simplified status monitor may be displayed. Click the Details button to display the
window above.
EPSON Status Monitor 3 provides the following information:
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❏ Current Status:
If the ink is low/expended or the maintenance box is nearly full/full, the How to button appears in the EPSON
Status Monitor 3 window. Clicking How to displays ink cartridge or maintenance box replacement instructions.
❏ Ink Levels:
EPSON Status Monitor 3 provides a graphic display of the ink cartridge status.
❏ Information:
You can view information about the installed ink cartridges by clicking Information.
❏ Maintenance Box Service Life:
EPSON Status Monitor 3 provides a graphic display of the maintenance box status.
❏ Technical Support:
Click Technical Support to access the Epson technical support website.
❏ Print Queue:
You can view Windows Spooler by clicking Print Queue.
For Mac OS X
Follow these steps to access EPSON Status Monitor.
A
Access the Epson Printer Utility 4.
& “Accessing the printer driver for Mac OS X” on page 43
B
Click the EPSON Status Monitor icon. The EPSON Status Monitor appears.
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Troubleshooting for Printing/Copying
You can also use this utility to check the ink cartridge status before printing. EPSON Status Monitor displays the ink
cartridge status at the time it was opened. To update the ink cartridge status, click Update.
When ink is low/expended or the maintenance box is nearly full/full, a How to button appears. Click How to, and
EPSON Status Monitor will lead you step by step through the ink cartridge or maintenance box replacement
procedure.
Paper Jams
!Caution:
Never touch the buttons on the control panel while your hand is inside the product.
Note:
❏ Cancel the print job if prompted by a message from the LCD screen or the printer driver.
❏
After you have removed the jammed paper, press the button indicated in the LCD screen.
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User’s Guide
Troubleshooting for Printing/Copying
Removing jammed paper from the rear unit
A
Push the buttons on either side of the rear unit at the same time, and then pull the unit out.
B
Carefully remove the jammed paper.
C
Carefully remove the jammed paper.
D
Push the button on either side of the rear unit at the same time, and then reattach the unit.
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Removing jammed paper from the front cover and the output tray
A
Open the front cover.
B
Remove all of the paper inside, including any torn pieces.
C
Close the front cover. If the jammed paper remains near the output tray, carefully remove the paper.
Removing jammed paper from the paper cassette
A
Pull out the paper cassette.
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B
Carefully remove any paper jammed inside the printer.
C
Reload the paper into the paper cassette.
& “Loading Paper into the Paper Cassette” on page 28
D
Keep the cassette flat and insert it back into the printer carefully and slowly.
Removing jammed paper from the Automatic Document Feeder
(ADF)
A
Remove the stack of paper from the ADF input tray.
B
Open the ADF cover.
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!Caution:
Make sure you open the ADF cover before removing jammed paper. If you do not open the cover, the printer
may be damaged.
C
Carefully remove the jammed paper.
D
Close the ADF cover.
E
Open the document cover.
F
Carefully remove the jammed paper.
G
Close the document cover.
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H
Raise the ADF input tray.
I
Carefully remove the jammed paper.
J
Return the ADF input tray to its original position.
Preventing paper jams
If your paper jams frequently, check the following.
❏ The paper is smooth, not curled or wrinkled.
❏ You are using high-quality paper.
❏ The printable side of the paper is face down in the paper cassette.
❏ The printable side of the paper is face up in the rear paper feed.
❏ The paper stack was fanned before loading.
❏ For plain paper, do not load paper above the line just under the H arrow mark inside the edge guide.
For Epson special media, make sure the number of sheets is less than the limit specified for the media.
& “Selecting Paper” on page 24
❏ The edge guides are snug against the edges of the paper.
❏ The product is on a flat, stable surface that extends beyond the base in all directions. The product will not operate
properly if it is tilted.
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Reprinting after a paper jam (for Windows only)
After you cancel the print job because of a paper jam, you can reprint it without reprinting pages that have already been
printed.
A
Solve the paper jam.
& “Paper Jams” on page 156
B
Access the printer settings.
& “Accessing the printer driver for Windows” on page 41
C
Select the Print Preview check box in the Main window of your printer driver.
D
Make the settings that you want to use to print.
E
Click OK to close the printer settings window, and then print your file. Print Preview window opens.
F
Select a page that has already been printed in the page list box on the left side, and then select Remove Page from
the Print Options menu. Repeat this step for all the pages that have already been printed.
G
Click Print on the Print Preview window.
Print Quality Help
If you are having print quality problems, then compare it with the illustrations below. Click the caption under the
illustration that best resembles your prints.
Good sample
Good sample
& “Horizontal banding” on page 163
& “Vertical banding or misalignment” on
page 163
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& “Horizontal banding” on page 163
& “Vertical banding or misalignment” on
page 163
& “Incorrect or missing colors” on page 164
& “Blurry or smeared print” on page 164
Horizontal banding
❏ Make sure the printable side (the whiter or glossier side) of the paper is face up in the rear paper feed.
❏ Make sure the printable side (the whiter or glossier side) of the paper is face down in the paper cassette.
❏ Run the Nozzle Check utility and then clean any print heads which produced a defective nozzle check result.
& “Checking the Print Head Nozzles” on page 126
If the problem does not improve, run the Print Head Alignment utility.
& “Aligning the Print Head” on page 130
❏ For best results, use up ink cartridge within six months of opening the package.
❏ Try to use genuine Epson ink cartridges.
❏ Make sure the paper type selected in the LCD menu or printer driver is appropriate for the type of paper loaded in
the product.
& “Selecting Paper” on page 24
❏ If a moire (cross-hatch) pattern appears on your copy, change the Zoom setting in the LCD menu or shift the
position of your original.
❏ If there is problem with copy quality, clean the surface of the scanner glass.
& “Cleaning the exterior of the product” on page 133
Vertical banding or misalignment
❏ Make sure the printable side (the whiter or glossier side) of the paper is face up in the rear paper feed.
❏ Make sure the printable side (the whiter or glossier side) of the paper is face down in the paper cassette.
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❏ Run the Nozzle Check utility and then clean any print heads which produced a defective nozzle check result.
& “Checking the Print Head Nozzles” on page 126
❏ Run the Print Head Alignment utility.
& “Aligning the Print Head” on page 130
❏ For Windows, clear the High Speed check box from the More Options window in your printer driver. See the
online help for details.
For Mac OS X, select Off from the High Speed Printing. To display the High Speed Printing, click through the
following menus: System Preferences, Print & Scan (for Mac OS X 10.8 or 10.7) or Print & Fax (for Mac OS X
10.6 or 10.5.8), your product (in the Printers list box), Options & Supplies, and then Driver.
❏ Make sure the paper type selected in the LCD menu or printer driver is appropriate for the type of paper loaded in
the product.
& “Selecting Paper” on page 24
❏ For Windows, if you have selected Standard-Vivid as Quality in your printer driver’s Main tab, change it to
Standard.
For Mac OS X, if you have selected Normal-Vivid as Print Quality in your printer driver’s Print Settings from the
pop-up menu, change it to Normal.
❏ If there is problem with copy quality, clean the surface of the scanner glass.
& “Cleaning the exterior of the product” on page 133
Incorrect or missing colors
❏ For Windows, clear the Grayscale setting in the Main window in your printer driver.
For Mac OS X, clear the Grayscale setting in Print Settings in the Print dialog box in your printer driver.
❏ Adjust the color settings in your application or in your printer driver settings.
For Windows, check the More Options window.
For Mac OS X, check the Color Options dialog box from the Print dialog box.
❏ Run the Nozzle Check utility and then clean any print heads which produced a defective nozzle check result.
& “Checking the Print Head Nozzles” on page 126
❏ If you have just replaced an ink cartridge, make sure the date on the box. If you have not used the product for a long
time, Epson recommends replacing the ink cartridges.
& “Replacing an ink cartridge” on page 122
❏ Try to use genuine Epson ink cartridges and paper recommended by Epson.
Blurry or smeared print
❏ Try to use genuine Epson ink cartridges and paper recommended by Epson.
❏ Make sure the product is on a flat, stable surface that extends beyond the base in all directions. The product will not
operate properly if it is tilted.
❏ Make sure your paper is not damaged, dirty, or too old.
❏ Make sure your paper is dry and the printable side (the whiter or glossier side) is face up in the rear paper feed.
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❏ Make sure your paper is dry and the printable side (the whiter or glossier side) is face down in the paper cassette.
❏ If the paper is curled toward the printable side, flatten it or curl it slightly in the opposite direction.
❏ Make sure the paper type selected in the LCD menu or printer driver is appropriate for the type of paper loaded in
the product.
& “Selecting Paper” on page 24
❏ Remove each sheet from the output tray as it is printed.
❏ Do not touch or allow anything to come into contact with the printed side of paper with a shiny finish. To handle
your prints, follow the instructions of the paper.
❏ Run the Nozzle Check utility and then clean any print heads which produced a defective nozzle check result.
& “Checking the Print Head Nozzles” on page 126
❏ Run the Print Head Alignment utility.
& “Aligning the Print Head” on page 130
❏ From the product’s control panel, select the menu as shown below.
Setup > Maintenance > Thick Paper > On
For Windows, select Thick paper and envelopes from Extended Settings in your printer driver’s Maintenance
tab.
For Mac OS X 10.5.8, select On from the Thick paper and envelopes. To display the Thick Paper and Envelopes,
click through the following menus: System Preferences, Print & Scan (for Mac OS X 10.8 or 10.7) or Print & Fax
(for Mac OS X 10.6 or 10.5.8), your product (in the Printers list box), Options & Supplies, and then Driver.
❏ If you are printing high-density data on plain paper using automatic 2-sided printing, lower the Print Density and
choose a longer Increase Ink Drying Time in the Print Density Adjustment window (for Windows) or in the
Two-sided Printing Settings (for Mac OS X) of your printer driver. The longer the Increase Ink Drying Time is, the
longer it takes to print.
❏ For Windows, select High as the Quality setting on the Main tab.
For Mac OS X, select Fine as the Print Quality in the Print Settings pane from the Print dialog box.
❏ If the paper is smeared with ink after printing, clean the interior of the product.
& “Cleaning the interior of the product” on page 134
❏ If there is problem with copy quality, clean the surface of the scanner glass.
& “Cleaning the exterior of the product” on page 133
Miscellaneous Printout Problems
Incorrect or garbled characters
❏ Clear any stalled print jobs.
& “Canceling printing” on page 47
❏ Turn off the product and computer. Make sure the product’s interface cable is securely plugged in.
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❏ Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 143
❏ If you put your computer into Hibernate or Sleep mode manually while the computer is sending a print job, pages
of garbled text may be printed the next time you start your computer.
Incorrect margins
❏ Make sure that the paper is loaded into the rear paper feed or the paper cassette correctly.
& “Loading Paper into the Paper Cassette” on page 28
& “Loading Paper and Envelopes into the Rear Paper Feed” on page 31
❏ Check the margin settings in your application. Make sure that the margins are within the printable area of the
page.
& “Printable area” on page 182
❏ Make sure the printer driver settings are appropriate for the paper size you are using.
For Windows, check the Main window.
For Mac OS X, check the Page Setup dialog box or Print dialog box.
❏ Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 143
Printout has a slight slant
❏ Make sure that the paper is loaded into the rear paper feed or the paper cassette correctly.
& “Loading Paper into the Paper Cassette” on page 28
& “Loading Paper and Envelopes into the Rear Paper Feed” on page 31
❏ If Draft is selected in Quality in the Main window in your printer driver (for Windows), or in Print Quality in Print
Settings (for Mac OS X), select another setting.
Size or position of copied image is incorrect
❏ Make sure the paper size, layout, document orientation, document size, and zoom setting selected in the control
panel matches the paper used.
❏ If the edges of the copy are cropped off, move the original slightly away from the corner.
❏ Clean the scanner glass.
& “Cleaning the exterior of the product” on page 133
Inverted image
❏ For Windows, clear the Mirror Image check box from the More Options window of your printer driver, or turn
off the Mirror Image setting in your application.
For Mac OS X, clear the Mirror Image check box in Print Settings in the Print dialog box of your printer driver, or
turn off the Mirror Image setting in your application.
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❏ Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 143
Blank pages print
❏ Make sure the printer driver settings are appropriate for the paper size you are using.
For Windows, check the Main window.
For Mac OS X, check the Page Setup dialog box or Print dialog box.
❏ For Windows, check the Skip Blank Page setting by clicking the Extended Settings button on the Maintenance
window of the printer driver.
For Mac OS X, select On from the Skip Blank Page. To display the Skip Blank Page, click through the following
menus: System Preferences, Print & Scan (for Mac OS X 10.8 or 10.7) or Print & Fax (for Mac OS X 10.6 or
10.5.8), your product (in the Printers list box), Options & Supplies, and then Driver.
❏ Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 143
Printed side is smeared or scuffed
❏ If the paper is curled toward the printable side, flatten it or curl it slightly in the opposite direction.
❏ Clean the interior of the product by using the Paper Guide Cleaning function.
& “Cleaning the interior of the product” on page 134
❏ Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 143
Printing is too slow
❏ Make sure the paper type selected in the LCD menu or printer driver is appropriate for the type of paper loaded in
the product.
& “Selecting Paper” on page 24
❏ Choose a lower print quality in the printer driver’s Main window (Windows), or in the Print Settings dialog box
from the printer driver’s Print dialog box (Mac OS X).
& “Accessing the printer driver for Windows” on page 41
& “Accessing the printer driver for Mac OS X” on page 43
❏ When Increase Ink Drying Time settings is changed, the print speed may decline. Choose a shorter time for
Increase Ink Drying Time in the Print Density Adjustment window (for Windows) or in the Two-sided Printing
Settings (for Mac OS X) of your printer driver.
❏ Close any unnecessary applications.
❏ If you print continuously for an extended period, the printing may be extremely slow. This is to slow down the
printing speed and prevent the product mechanism from overheating and being damaged. If this happens, you
can continue to print, but we recommend stopping and leaving the product idle for at least 30 minutes with the
power on. (The product does not recover with the power off.) After you restart, the product will print at normal
speed.
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❏ Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 143
If you try all of the methods above and cannot solve the problem, see the following.
Paper Does Not Feed Correctly
Paper does not feed
Remove the stack of paper and make sure of the following:
❏ You have inserted the paper cassette all the way into the product.
❏ The paper is not curled or creased.
❏ The paper is not too old. See the instructions that came with the paper for more information.
❏ For plain paper, do not load paper above the line just under the H arrow mark inside the edge guide.
For Epson special media, make sure the number of sheets is less than the limit specified for the media.
& “Selecting Paper” on page 24
❏ Paper is not jammed inside the product. If it is, remove the jammed paper.
& “Paper Jams” on page 156
❏ The ink cartridges are not expended. If a cartridge is expended, replace it.
& “Replacing an ink cartridge” on page 122
❏ You have followed any special loading instructions that came with your paper.
❏ Clean the interior of the product.
& “Cleaning the interior of the product” on page 134
Multiple pages feed
❏ For plain paper, do not load paper above the line just under the H arrow mark inside the edge guide.
For Epson special media, make sure the number of sheets is less than the limit specified for the media.
& “Selecting Paper” on page 24
❏ Make sure the edge guides are snug against the edges of the paper.
❏ Make sure the paper is not curled or folded. If so, flatten it or curl it slightly toward the opposite side before
loading.
❏ Remove the stack of paper and make sure that the paper is not too thin.
& “Paper” on page 182
❏ Fan the edges of the stack to separate the sheets, then reload the paper.
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Paper Cassette 2 is not displayed on the printer driver
After installing the optional paper cassette, you need to enable the cassette on the printer driver.
& “Enabling the optional cassette on the printer driver” on page 126
Paper is improperly loaded
If you have loaded the paper too far into the product, the product cannot feed the paper correctly. Turn the product off
and gently remove the paper. Then turn the product on and reload the paper correctly.
Paper is not ejected fully or is wrinkled
❏ If the paper does not eject fully, press the button indicated on the control panel to eject the paper. If the paper is
jammed inside the product, remove it by referring to the following section.
& “Paper Jams” on page 156
❏ If the paper is wrinkled when it comes out, it may be damp or too thin. Load a new stack of paper.
Note:
Store any unused paper in its original packaging in a dry area.
The Product Does Not Print
All lights are off
❏ Press the P button to make sure the product is on.
❏ Make sure that the power cord is securely plugged in.
❏ Make sure that your outlet works and is not controlled by a wall switch or timer.
The control panel or lights are on
❏ Turn off the product and computer. Make sure the product’s interface cable is securely plugged in.
❏ If you are using the USB interface, make sure your cable meets the USB or Hi-Speed USB standards.
❏ If you are connecting the product to your computer via a USB hub, connect the product to the first-tier hub from
your computer. If the printer driver is still not recognized on your computer, try to directly connect the product to
your computer without the USB hub.
❏ If you are connecting the product to your computer via a USB hub, make sure the USB hub device is recognized by
your computer.
❏ If you are trying to print a large image, your computer may not have enough memory. Try reducing the resolution
of your image or printing the image at a smaller size. You may need to install more memory in your computer.
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❏ Users of Windows can clear any stalled print jobs from the Windows Spooler.
& “Canceling printing” on page 47
❏ Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 143
Access Control is Enabled
❏ For Windows, when the Access Control function is enabled, you need to enter the user name and password to
print from the printer driver.
If you do not know the user name and password, contact your printer administrator.
& “Access Control settings for Windows” on page 42
❏ Printing may not be allowed depending on the user name and password. Contact your printer administrator for
more information.
Using the PostScript Printer Driver
Note:
Depending on your computer's environment, the actual menu and text on the printer driver may differ.
The product does not print
❏ Check that the Printing Language is set to Auto or PS3 on the product.
& “System Administration Settings” on page 102
❏ In Windows, if a large number of jobs are sent, print data may not be sent correctly from the spooler. In this case,
select Print directly to the printer from the printer’s properties on the computer.
& “Accessing printer properties for Windows” on page 42
❏ If you cannot print text data, even when Text detection is set to On from the product, check that the Printing
Language is set to PS3.
& “System Administration Settings” on page 102
The product does not print correctly
❏ If the file is created in an application that allows you to change the data format or encoding, such as Photoshop,
make sure that the settings in the application match the settings in the printer driver.
EPS files made in binary format may not be printed correctly. Set the format to ASCII when making EPS files in an
application.
❏ For Windows, the printer cannot print binary data when it is connected to the computer using a USB interface.
Make sure that ASCII or TBCP is selected as the Output Protocol on the Device Settings tab in the printer’s
properties.
& “Accessing printer properties for Windows” on page 42
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Miscellaneous printout problems
❏ For Windows, set the appropriate substitution fonts on the Device Settings tab in the printer’s properties dialog
box.
& “Accessing printer properties for Windows” on page 42
❏ You cannot make color settings on the Paper/Quality tab from printing preferences.
Access the printer driver and set the Color Mode on the Advanced Options screen.
& “Accessing the printer driver for Windows” on page 41
& “Accessing the printer driver for Mac OS X” on page 43
Printing takes time
Set the Print Quality to Fast on the Advanced Options menu in the printer driver.
Other Problem
Printing plain papers quietly
When plain paper is selected for the paper type in the printer driver, try choosing Quiet Mode for quieter operations.
This will reduce the print speed.
For Windows, select On as Quiet Mode in the Main tab of your printer driver.
For Mac OS X, select On from the Quiet Mode. To display the Quiet Mode, click through the following menus: System
Preferences, Print & Scan (for Mac OS X 10.8 or 10.7) or Print & Fax (for Mac OS X 10.6 or 10.5), your product (in the
Printers list box), Options & Supplies, and then Driver.
The external memory device is not recognized
The external memory device may not be recognized depending on the Memory Device Interface settings. Select the
menu as shown below.
Setup > System Administration > Memory Device Interface > Memory Device > Enable
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User’s Guide
Troubleshooting for Scanning
Troubleshooting for Scanning
Problems Indicated by Messages on the LCD Screen or
Status Light
❏ Make sure the product is connected to your computer properly.
❏ Turn off the product and turn it on again. If the problem is not solved, the product may be malfunctioning, or the
light source in the scanner unit may need to be replaced. Contact your dealer.
❏ Make sure the scanning software is fully installed.
For more details about reinstalling, visit your local Epson Web site.
& “Where To Get Help” on page 202
Problems When Starting a Scan
❏ Check the status light and make sure the product is ready to scan.
❏ Make sure your cables are securely connected to the product and a working electrical outlet.
❏ Turn off the product and computer, and then check the interface cable connection between them to make sure it is
secure.
❏ Make sure you select the correct product if a scanner list appears when starting to scan.
❏ Connect the product directly to the computer’s external USB port or through one USB hub only. The product may
not work properly when connected to the computer through more than one USB hub. If the problem persists, try
connecting the product directly to the computer.
❏ If more than one product is connected to your computer, it may not work. Connect only the product you want to
use, and then try scanning again.
❏ If the scanning software does not work properly, uninstall the software first and then reinstall it.
& “Uninstalling Your Software” on page 143
For more details about reinstall, visit your local Epson Web site for further instructions.
& “Where To Get Help” on page 202
❏ If you have clicked the Keep Blocking button in the Windows Security Alert window during or after installation of
the Epson Software, unblock Document Capture Pro.
& “How to unblock Document Capture Pro” on page 173
❏ When the printer’s Access Control is set to On, you need to enter your user name and password in EPSON Scan
Settings to use EPSON Scan.
& “Settings for Access Control (For Windows only)” on page 63
❏ To use Scan to Document Capture Pro, you need to install Document Capture Pro and register a job in advance.
& “Document Capture Pro” on page 72
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User’s Guide
Troubleshooting for Scanning
How to unblock Document Capture Pro
A
Click Start or the start button, and then point to Control Panel.
For Windows 8: Select Desktop, Settings charm, and Control Panel.
B
Do one of the following.
❏ Windows 8 and 7:
Select System and Security.
❏ Windows Vista:
Select Security.
❏ Windows XP:
Select Security Center.
C
Do one of the following.
❏ Windows 8, 7 and Vista:
Select Allow a program through Windows Firewall.
❏ Windows XP:
Select Windows Firewall.
D
Select EEventManager Application from the list.
Note:
Epson Event Manager is installed with Document Capture Pro.
❏ Windows 8 and 7:
Confirm that the check box for EEventManager Application is selected in the Allowed programs and
features list.
❏ Windows Vista:
Click the Exceptions tab, and then confirm that the check box for EEventManager Application is selected
in the Program or port list.
❏ Windows XP:
Click the Exceptions tab, and then confirm that the check box for EEventManager Application is selected
in the Programs and Services list.
E
Click OK.
Using the Automatic Document Feeder (ADF)
❏ If the document cover or ADF cover is open, close it and try scanning again.
❏ Make sure your cables are securely connected to the product and a working electrical outlet.
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Troubleshooting for Scanning
Using scanning software other than Epson Scan driver
❏ If you are using any TWAIN-compliant programs, make sure that the correct product is selected as the Scanner or
Source setting.
❏ If you cannot scan using any TWAIN-compliant scanning programs, uninstall the TWAIN-compliant scanning
program and then reinstall it.
& “Uninstalling Your Software” on page 143
Problems When Feeding Paper
The paper gets dirty
You may need to clean the product.
& “Cleaning the Product” on page 133
Multiple sheets of paper are fed
❏ If you load unsupported paper, the product may feed more than one sheet of paper at a time.
& “Automatic Document Feeder (ADF) specifications” on page 184
❏ You may need to clean the product.
& “Cleaning the Product” on page 133
The paper jams in the Automatic Document Feeder (ADF)
Remove the jammed paper inside the ADF.
& “Removing jammed paper from the Automatic Document Feeder (ADF)” on page 159
Problems With Scanning Time
❏ Scanning at a high resolution takes a long time.
❏ When Quiet Mode is selected, scanning may take longer.
Select Quiet Mode from the pull-down list on the Epson Scan Configuration Setting screen.
Problems With Scanned Images
Scan quality is unsatisfactory
Scan quality can be improved by changing the current settings or adjusting the scanned image.
& “Image Adjustment Features” on page 67
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User’s Guide
Troubleshooting for Scanning
An image on the back of your original appears in your scanned image
If your original is printed on thin paper, images on the back may be visible to the product and appear in your scanned
image. Try scanning the original with a piece of black paper placed on the back of it. Or try selecting the Text
Enhancement check box in Office Mode.
Characters are blurred
❏ In Office Mode, select the Text Enhancement check box.
❏ Adjust the Threshold setting.
Office Mode:
Select Black&White as the Image Type setting, and then try adjusting the Threshold setting.
Professional Mode:
Select Black&White from the Image type. Make the appropriate Image Option setting and then try adjusting the
Threshold setting.
❏ Increase the resolution setting.
Characters are not recognized correctly when converted into editable text
(OCR)
Place the document so that it is straight on the scanner glass. If the document is skewed, it may not be recognized
correctly.
Ripple patterns appear in your scanned image
A ripple or cross-hatch pattern (known as moiré) may appear in a scanned image of a printed document.
❏ When you are using the scanner glass, displace your original document.
❏ Select the Descreening as the image quality setting.
❏ Try changing the Resolution setting.
Uneven color, smears, dots, or straight lines appear in your image
You may need to clean the interior of the product.
& “Cleaning the Product” on page 133
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User’s Guide
Troubleshooting for Scanning
The scanning area or direction is unsatisfactory
The edges of your original are not scanned
❏ If you are scanning using the button or using normal preview in Professional Mode, move the document or photo
4.5mm(0.18inch) away from the horizontal and vertical edges of the scanner glass to avoid cropping.
❏ If you are scanning using the button or using normal preview, move the document or photo about 1.5 mm (0.06
inch) away from the horizontal and vertical edges of the scanner glass to avoid cropping.
Multiple documents are scanned into a single file
Position documents at least 20 mm (0.8 inch) apart from each other on the scanner glass.
Cannot scan the area you want
❏ Depending on the documents, you may not be able to scan the area you want. Use normal preview and create
marquees on the area you want to scan.
❏ When you are scanning from the control panel, check the Scan Area settings.
❏ When you are setting resolution is large, scanning area may be restricted. Lower the resolution or adjust the
scanning area on the preview window.
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Troubleshooting for Scanning
Cannot scan in the direction you want
Click Configuration, select the Preview tab, and then clear the Auto Photo Orientation check box. Then, place your
documents correctly.
Other Problems
Scanning quietly
You can select Quiet Mode to reduce the noise while scanning; however, scanning may take longer. Select Quiet Mode
from the pull-down list on the Epson Scan Configuration Setting screen.
Problems Remain After Trying All Solutions
If you have tried all the solutions and have not solved the problem, initialize the Epson Scan settings.
Click Configuration, select the Other tab, and then click Reset All.
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User’s Guide
Troubleshooting for Faxing
Troubleshooting for Faxing
Cannot send and receive fax
❏ Make sure the phone cable is connected correctly.
& “Connecting to a Phone Line” on page 74
❏ Run the Check Fax Connection to identify the cause of the problem.
& Setup > System Administration > Fax Settings > Check Fax Connection
❏ Check the error code displayed for the failed fax job, and then see the following section for the solution.
& “Error Code on the Status Menu” on page 149
❏ If the product is not connected to a phone and you want to receive faxes automatically, make sure you set Receive
Mode to Auto.
& “Setting up the receive mode” on page 87
❏ If you connected the product to a DSL phone line, you must install a DSL filter on the line otherwise you cannot
fax. Contact your DSL provider for the necessary filter.
❏ Transmission speed may be the cause of the problem. Lower the Fax Speed setting.
& “System Administration Settings” on page 102
If sending a fax to a specific recipient in the Contacts list often fails, set a lower fax speed for that recipient.
& “Creating a Contact” on page 95
❏ Make sure that ECM is turned on. Color faxes cannot be sent and received when ECM is off.
& “System Administration Settings” on page 102
❏ If a fax failed to send because the recipient machine did not respond, ask the recipient if the fax machine is
operating.
If you still cannot send the fax, the cause may be the time taken for the recipient machine to pick up the call. After
dialing, the product waits for 50 seconds for the recipient machine to respond, and if the machine does not
respond, it cancels the transmission. To solve this problem, add pauses after the fax number by entering a hyphen
(-). One hyphen causes the product to pause for three seconds.
“No dial tone detected.” error occurs
If you are connecting the product to a PBX (Private Branch Exchange) phone line or a Terminal Adapter, change the
Line Type setting to PBX.
& “Setting the line type” on page 78
If you still cannot send a fax, change the Dial Tone Detection setting to Off. However, doing so may drop the first digit
of a fax number and send the fax to the wrong number.
& Setup > System Administration > Fax Settings > Basic Settings > Dial Tone Detection
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User’s Guide
Troubleshooting for Faxing
Memory full error occurs
❏ If your product is set to save received faxes in the Inbox, delete received faxes you have already seen or printed.
❏ If your product is set to save received faxes on a computer or an external storage device, turn on the computer or
connect the device to save the faxes to the computer or device.
❏ If an error occurs because of a paper jam or expended ink cartridges when receiving a fax, clear the error and ask
the sender to send the fax again.
❏ Even if the memory is full, you can send a monochrome fax to a single recipient by enabling the Direct Send
option.
❏ Send your documents in several batches.
Quality problems
In sent faxes
❏ Clean the scanner glass and Automatic Document Feeder (ADF).
& “Cleaning the exterior of the product” on page 133
❏ If the fax you sent was faint or not clear, change the Resolution or Density in the fax settings menu.
& “Fax Mode” on page 99
❏ If you are not sure about the capabilities of the recipient fax machine, enable the Direct Send feature or select Fine
as the Resolution setting before sending the fax. If you select Super Fine or Ultra Fine as the Resolution setting for
a monochrome fax, and send the fax without using the Direct Send function, the product may automatically lower
the resolution.
In received faxes
❏ Make sure that ECM is turned on.
& “System Administration Settings” on page 102
❏ You can print the fax again from the Status Menu.
& “Checking sent/received fax jobs” on page 93
Other problems
Answering machine cannot answer voice calls
When the Receive Mode is set to Auto, and an answering machine is connected to the same phone line as this product,
set the number of rings to answer for receiving faxes to a higher number than the number of rings for the answering
machine.
& “Setting the number of rings to answer” on page 79
179
User’s Guide
Troubleshooting for Faxing
The time and date of sent or received fax jobs is incorrect
If the time stamps on fax jobs are incorrect, or a scheduled fax is not sent at the specified time, the product’s clock may
be running fast/slow, it may have been reset by a power failure, or the product may have been turned off for an
extended period of time. Set the correct time.
& Setup > System Administration > Common Settings > Date/Time Settings
Cannot store received faxes in an external storage device
The external storage device may be running out of memory, be write protected, or may not have the folder to save. To
create a folder to save received faxes in the device, see the following section.
& “Outputting received faxes” on page 88
You cannot save received faxes when Memory Device Interface has been disabled.
& Setup > System Administration > Printer Settings > Memory Device Interface
Faxes are sent at the wrong size
❏ When you are using the scanner glass, make sure you have not placed the product in direct sunlight or near a light
source. The scanner glass may not detect the document correctly near a strong light.
❏ When scanning your document on the scanner glass for faxing, you need to select the document size.
& “Fax Mode” on page 99
180
User’s Guide
Product Information
Product Information
System Requirements
For Windows
System
PC Interface
Windows 8 (32-bit, 64-bit), Windows 7 (32-bit, 64-bit), Vista (32-bit, 64-bit), XP SP1
or higher(32-bit), or XP Professional x64 Edition, Server 2012*, Server 2008 R2*,
Server 2008*, Server 2003*, and Server 2003 R2*
Hi-Speed USB
* Printer driver and scanner driver only.
For Mac OS X
System
PC Interface
Mac OS X 10.5.8, 10.6.x, 10.7.x, 10.8.x
Hi-Speed USB
Note:
The UNIX File System (UFS) for Mac OS X is not supported.
Technical Specifications
Note:
Specifications are subject to change without notice.
Printer specifications
Paper path
Paper cassette 1 and 2 *, front entry
Rear paper feed, top entry
Capacity
27.5 mm for paper cassette
0.9 mm for rear paper feed
* Paper cassette 2 is only supported for WF-4640 Series. Optional for the WF-4630/5620/5690 Series.
181
User’s Guide
Product Information
Paper
Note:
❏ Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time,
Epson cannot attest to the quality of any non-Epson brand or type of paper. Always test samples of paper stock
before purchasing large quantities or printing large jobs.
❏
Poor quality paper may reduce print quality and cause paper jams or other problems. If you encounter
problems, switch to a higher grade of paper.
Single sheets:
Size
A4 210 × 297 mm
B5 182 × 257 mm
A5 148 × 210 mm
A6 105 × 148 mm
10 × 15 cm (4 × 6 in.)
13 × 18 cm (5 × 7 in.)
16:9 wide size (102 × 181 mm)
Letter 8 1/2 × 11 in.
Legal 8 1/2 × 14 in.
Exective 7 1/4 × 10 1/2 in.
Paper types
Plain paper or special paper distributed by Epson
Thickness
(for plain paper)
0.08 to 0.11 mm (0.003 to 0.004 in.)
Weight
(for plain paper)
64 g/m2 (17 lb) to 90 g/m2 (24 lb)
Envelopes:
Size
Envelope #10 4 1/8 × 9 1/2 in.
Envelope DL 110 × 220 mm
Envelope C4 229 × 324 mm
Envelope C6 114 × 162 mm
Paper types
Plain paper
Weight
75 g/m2 (20 lb) to 90 g/m2 (24 lb) for Envelope #10, DL, and C6
80 g/m2 (21 lb) to 100 g/m2 (26 lb) for Envelope C4
Printable area
Highlighted portions show printable area.
182
User’s Guide
Product Information
Single sheets:
Envelopes:
Minimum margin
Media type
Single sheets
Envelopes (#10/DL/C6)
Envelop (C4)
A
3.0 mm (0.12 in.)
3.0 mm (0.12 in.)*1
3.0 mm (0.12 in.)*1
B
3.0 mm (0.12 in.)
5.0 mm (0.20 in.)
9.5 mm (0.38 in.)
C
3.0 mm (0.12 in.)
3.0 mm (0.12 in.)*2
3.0 mm (0.12 in.)*2
*1The recommended margin is 48 mm.
*2The recommended margin is 21 mm.
Note:
Depending on the type of paper, print quality may decline in the top and bottom areas of the print, or the area may be
smeared.
Scanner specifications
Scanner type
Flatbed color
183
User’s Guide
Product Information
Photoelectric device
CIS
Effective pixels
10200 × 14040 pixels at 1200 dpi
Scanning area may be restricted if resolution setting is large.
Document size
216 × 297 mm (8.5 × 11.7 inches) A4 or Letter
Scanning resolution
1200 dpi (main scan)
2400 dpi (sub scan)
Output resolution
50 to 4800, 7200, and 9600 dpi
(50 to 4800 dpi in 1 dpi increments)
Image data
16 bits per pixel per color internal
8 bits per pixel per color external (maximum)
Light source
LED
Automatic Document Feeder (ADF) specifications
Paper input
Face-up loading
Paper output
Face-down ejection
Paper size
B5, A5*1, A4, Letter, Legal *1
Paper types
Plain paper
Paper weight
64 to 95 g/m2
Paper capacity
Total thickness of 3.5 mm, up to about 35 sheets*2*3
*1You cannot automatically scan both sides.
*2The loading capacity of Legal size is 10 sheets.
*3Paper with a weight of 75g/m2.
Fax specifications
Fax type
Walk-up black and white and color fax capability (ITU-T Super Group 3)
Supported lines
Standard analogue telephone lines, PBX (Private Branch Exchange) telephone systems
Speed
Up to 33.6 kbps
184
User’s Guide
Product Information
Resolution
Monochrome
Standard: 203 × 98 dpi
Fine: 203 × 196 dpi
Photo: 203 × 196 dpi
Super Fine: 203 × 392 dpi
Ultra Fine: 406 × 392 dpi
Color
Fine: 200 × 200 dpi
Photo: 200 × 200 dpi
Speed dial numbers
200
Page memory
Up to 550 pages
(Based on ITU-T No.1 chart)
Redial*
2 times (with 1 minute interval)
Interface
RJ-11 Phone Line
RJ-11 Telephone set connection
* The specifications may differ by country or region.
Network interface specification
Wi-Fi
Standard:
IEEE 802.11b/g/n*1
Security:
WEP (64/128bit)
WPA-PSK (AES) *2
WPA-PSK (TKIP)*2 *7
WPA2-Enterprise*6
Frequency Band:
2.4 GHz
Communication Mode:
Infrastructure
Ad hoc
Wi-Fi Direct*3
Ethernet
Standard:
IEEE802.3i/u/ab, IEEE802.3az*4
Communication Mode:
1000BASE-T*5/100BASE-TX/10BASE-T
185
User’s Guide
Product Information
Security Protocol
IEEE802.1X*6
IPsec / IP Filtering*6
SSL / TLS
HTTPS Server/Client
IPPS
SNMPv3*6
*1Complies with either IEEE 802.11b/g/n or IEEE 802.11b/g depending on location of purchase.
*2Complies with WPA2 with support for WPA/WPA2 Personal.
*3You can use the product in Simple AP mode of Wi-Fi Direct even if you connect it to an Ethernet network.
*4The connected device should comply with IEEE802.3az.
*5Use a category-5e or higher cable. To prevent risk of radio frequency interference, we recommend using an STP (Shielded Twisted
Pair) cable.
*6For WF-5620 Series / 5690 Series only.
*7For WF-4630 Series / 4640 Series only.
Mechanical
WF-4630 Series
Dimensions
Storage
Width: 461 mm (18.1 inches)
Depth: 422 mm (16.6 inches)
Height: 342 mm (13.5 inches)
Printing*
Width: 461 mm (18.1 inches)
Depth: 655 mm (25.8 inches)
Height: 383 mm (15.1 inches)
Weight
Approx. 14.2 kg (31.3 lb) without the ink cartridges and the power cord.
* With the output tray extension extended.
WF-4640 Series
Dimensions
Storage
Width: 461 mm (18.1 inches)
Depth: 422 mm (16.6 inches)
Height: 422 mm (16.6 inches)
Printing*
Width: 461 mm (18.1 inches)
Depth: 655 mm (25.8 inches)
Height: 462 mm (18.2 inches)
186
User’s Guide
Product Information
Weight
Approx. 16.8 kg (37.0 lb) without the ink cartridges and the power cord.
* With the output tray extension extended.
WF-5620 Series
Dimensions
Storage
Width: 461 mm (18.1 inches)
Depth: 422 mm (16.6 inches)
Height: 342 mm (13.5 inches)
Printing*
Width: 461 mm (18.1 inches)
Depth: 655 mm (25.8 inches)
Height: 383 mm (15.1 inches)
Weight
Approx. 14.2 kg (31.3 lb) without the ink cartridges and the power cord.
* With the output tray extension extended.
WF-5690 Series
Dimensions
Storage
Width: 461 mm (18.1 inches)
Depth: 422 mm (16.6 inches)
Height: 342 mm (13.5 inches)
Printing*
Width: 461 mm (18.1 inches)
Depth: 655 mm (25.8 inches)
Height: 383 mm (15.1 inches)
Weight
Approx. 14.3 kg (31.5 lb) without the ink cartridges and the power cord.
* With the output tray extension extended.
Electrical
WF-4630 Series
100-240 V Model
Input voltage range
90 to 264 V
Rated frequency range
50 to 60 Hz
Input frequency range
49.5 to 60.5 Hz
Rated current
0.8 to 0.4 A
187
User’s Guide
Product Information
Power consumption
(with USB connection)
Standalone copying
Approx. 20 W (ISO/IEC24712)
Ready mode
Approx. 7.5 W
Sleep mode
Approx. 1.8 W
Power off
Approx. 0.3 W
WF-4640 Series
100-240 V Model
Input voltage range
90 to 264 V
Rated frequency range
50 to 60 Hz
Input frequency range
49.5 to 60.5 Hz
Rated current
0.8 to 0.4 A
Power consumption
(with USB connection)
Standalone copying
Approx. 21 W (ISO/IEC24712)
Ready mode
Approx. 8.2 W
Sleep mode
Approx. 2.0 W
Power off
Approx. 0.3 W
WF-5620 Series
100-240 V Model
Input voltage range
90 to 264 V
Rated frequency range
50 to 60 Hz
Input frequency range
49.5 to 60.5 Hz
Rated current
0.8 to 0.4 A
Power consumption
(with USB connection)
Standalone copying
Approx. 20 W (ISO/IEC24712)
Ready mode
Approx. 7.8 W
Sleep mode
Approx. 1.8 W
Power off
Approx. 0.3 W
WF-5690 Series
100-240 V Model
Input voltage range
90 to 264 V
Rated frequency range
50 to 60 Hz
Input frequency range
49.5 to 60.5 Hz
Rated current
0.8 to 0.4 A
188
User’s Guide
Product Information
Power consumption
(with USB connection)
Standalone copying
Approx. 22 W (ISO/IEC24712)
Ready mode
Approx. 8.9 W
Sleep mode
Approx. 2.6 W
Power off
Approx. 0.3 W
Note:
Check the label on the back of the product for its voltage.
Environmental
Temperature
Operation:
10 to 35 °C (50 to 95 °F)
Storage:
-20 to 40 °C (-4 to 104 °F)
1 month at 40 °C (104 °F)
Humidity
Operation:*
20 to 80% RH
Storage:*
5 to 85% RH
* Without condensation
Standards and approvals
U.S. model:
Safety
UL60950-1
CAN/CSA-C22.2 No.60950-1
EMC
FCC Part 15 Subpart B Class B
CAN/CSA-CEI/IEC CISPR 22 Class B
This equipment contains the following wireless module.
Manufacture: Askey Computer Corporation
Type: WLU6117-D69 (RoHS)
This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for
any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.
Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may cause undesired operation of the device.
To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from
windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to
licensing.
European model:
189
User’s Guide
Product Information
Low voltage directive 2006/95/
EC
EN60950-1
EMC directive 2004/108/EC
EN55022 Class B
EN61000-3-2
EN61000-3-3
EN55024
R&TTE directive 1999/5/EC
EN300 328
EN301 489-1
EN301 489-17
TBR21
EN60950-1
For European users:
We, Seiko Epson Corporation, hereby declare that the equipment Models, C511A, C511B, and C511C are in
compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg,
Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Cyprus, Greece, Slovenia, Malta,
Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia.
Epson can not accept responsibility for any failure to satisfy the protection requirements resulting a
non-recommended modification of the products.
Australian model:
EMC
AS/NZS CISPR22 Class B
Epson hereby declares that the equipment Models, C511A, C511B and C511C, are in compliance with the essential
requirements and other relevant provisions of AS/NZS4268. Epson cannot accept responsibility for any failure to
satisfy the protection requirements resulting from a non-recommended modification of the product.
Interface
Hi-Speed USB (Device Class for computers)
Hi-Speed USB (for Mass storage class for external storage)*
* Epson cannot guarantee the operation of externally connected devices.
External USB device
Devices
The maximum capacities
MO drive*
1.3 GB
190
User’s Guide
Product Information
Hard disk drive*
USB Flash drive
2 TB
Formatted in FAT, FAT32, or exFAT.
* External storage devices that are powered via USB are not recommended. Use only external storage devices with independent AC
power sources.
Data specifications
File format
JPEG with the Exif Version 2.3 standard
The following TIFF 6.0 compliant images:
- RGB full color images (not compressed)
- Binary images (not compressed or CCITTencoded)
PDF Version 1.7 compliant data file*
Image size
JPEG/TIFF : 80 × 80 pixels to 10200 × 10200 pixels
File size
Up to 2 GB
Number of files
JPEG: Up to 9990
TIFF: Up to 999
PDF: Up to 999*
* For WF-5690 Series only
Option
250-Sheet Paper Cassette Unit/PXBACU1
You can use the following 250-Sheet Paper Cassette Unit/PXBACU1.
(Available only for WF-4630 Series/WF-5620 Series/WF-5690 Series.)
Part number
250-Sheet Paper Cassette Unit/PXBACU1
C12C817011
Font Information
Font information for the WF-5690 Series only.
Available fonts
The fonts provided with the printer are shown below, according to the Printing Language mode.
PS 3 mode
Font Name
Albertus, Albertus Italic, Albertus Light
191
User’s Guide
Product Information
Font Name
AntiqueOlive Roman, AntiqueOlive Italic, AntiqueOlive Bold, AntiqueOlive Compact
Apple Chancery
ITC AvantGarde Gothic Book, ITC AvantGarde Gothic Book Oblique, ITC AvantGarde Gothic Demi, ITC AvantGarde Gothic Demi
Oblique
Bodoni, Bodoni Italic, Bodoni Bold, Bodoni Bold Italic, Bodoni Poster, Bodoni Poster Compressed
ITC Bookman Light, ITC Bookman Light Italic, ITC Bookman Demi, ITC Bookman Demi Italic
Carta
Chicago
Clarendon, Clarendon Light, Clarendon Bold
CooperBlack, CooperBlack Italic
Copperplate Gothic 32BC, Copperplate Gothic 33BC
Coronet
Courier, Courier Oblique, Courier Bold, Courier Bold Oblique
GillSans, GillSans Italic, GillSans Bold, GillSans Bold Italic, GillSansCondensed, GillSans Condensed Bold, GillSans Light, GillSans
Light Italic, GillSans Extra Bold
Eurostile, Eurostile Bold, Eurostile Extended Two, Eurostile Bold Extended Two
Geneva
Goudy Oldstyle, Goudy Oldstyle Italic, Goudy Bold, Goudy BoldItalic, Goudy ExtraBold
Helvetica, Helvetica Oblique, Helvetica Bold, Helvetica Bold Oblique, Helvetica Condensed, Helvetica Condensed Oblique,
Helvetica Condensed Bold, Helvetica Condensed Bold Oblique, Helvetica Narrow, Helvetica Narrow Oblique, Helvetica Narrow
Bold, Helvetica Narrow Bold Oblique
Hoefler Text, Hoefler Text Italic, Hoefler Text Black, Hoefler Text Black Italic, Hoefler Text Ornaments
Joanna, Joanna Italic, Joanna Bold, Joanna Bold Italic
LetterGothic, LetterGothic Slanted, LetterGothic Bold, LetterGothic Bold Slanted
ITC Lubalin Graph Book, ITC Lubalin Graph Book Oblique, ITC Lubalin Graph Demi, ITC Lubalin Graph Demi Oblique
Marigold
Monaco
ITC Mona Lisa Recut
New Century Schoolbook Roman, New Century Schoolbook Italic, New Century Schoolbook Bold, New Century Schoolbook Bold
Italic
New York
Optima, Optima Italic, Optima Bold, Optima Bold Italic
Oxford
Palatino Roman, Palatino Italic, Palatino Bold, Palatino Bold Italic
192
User’s Guide
Product Information
Font Name
Stempel Garamond Roman, Stempel Garamond Italic, Stempel Garamond Bold, Stempel Garamond Bold Italic
Symbol
Tekton
Times Roman, Times Italic, Times Bold, Times Bold Italic
Univers, Univers Oblique, Univers Bold, Univers Bold Oblique, Univers Light, Univers Light Oblique
UniversCondensed, UniversCondensed Oblique, UniversCondensed Bold, UniversCondensed Bold Oblique
UniversExtended, UniversExtended Oblique, UniversExtended Bold, UniversExtended Bold Oblique
Wingdings
ITC ZapfChancery Medium Italic
ITC ZapfDingbats
Arial, Arial Italic, Arial Bold, Arial Bold Italic
Times New Roman, Times New Roman Italic, Times New Roman Bold, Times New Roman Bold Italic
PCL5 mode
For symbol set, see “In the PCL5 mode” on page 197.
Scalable Font
Font Name
Family
HP Equivalent
FixedPitch 810
Medium, Bold, Italic, Bold Italic
Courier
*1
FixedPitch 850
Regular, Bold, Italic
Letter Gothic
*1
FixedPitch 810 Dark
Medium, Bold, Italic, Bold Italic
CourierPS
*3
Dutch 801
Medium, Bold, Italic, Bold Italic
CG Times
*2
Zapf Humanist 601
Medium, Bold, Italic, Bold Italic
CG Omega
*3
Ribbon 131
-
Coronet
*3
Clarendon 701
-
Clarendon Condensed
*3
Swiss 742
Medium, Bold, Italic, Bold Italic
Univers
*2
Swiss 742 Condensed
Medium, Bold, Italic, Bold Italic
Univers Condensed
*3
Incised 901
Medium, Bold, Italic
Antique Olive
*3
Aldine 430
Medium, Bold, Italic, Bold Italic
Garamond
*3
Calligraphic 401
-
Marigold
*3
Flareserif 821
Medium, Extra Bold
Albertus
*3
193
Symbol Set
User’s Guide
Product Information
Font Name
Family
HP Equivalent
Swiss 721 SWM
Medium, Bold, Italic, Bold Italic
Arial
*3
Dutch 801 SWM
Medium, Bold, Italic, Bold Italic
Times New
*3
Swiss 721 SWA
Medium, Bold, Oblique, Bold
Oblique
Helvetica
*3
Swiss 721 Narrow SWA
Medium, Bold, Oblique, Bold
Oblique
Helvetica Narrow
*3
Zapf Calligraphic 801 SWA
Medium, Bold, Italic, Bold Italic
Palatino
*3
Geometric 711 SWA
Medium, Bold, Oblique, Bold Italic
ITC Avant Garde Gothic
*3
Revival 711 SWA
Light, Demi Bold, Light Italic, Demi
Bold Italic
ITC Bookman
*3
Century 702 SWA
Medium, Bold, Italic, Bold Italic
New Century
Schoolbook
*3
Dutch 801 SWA
Medium, Bold, Italic, Bold Italic
Times
*3
Chancery 801 Medium SWA Italic
-
ITC Zapf Chancery
Medium Italic
*3
Symbol SWM
-
Symbol
*4
More WingBats SWM
-
Wingdings
*5
Ding Dings SWA
-
ITC Zapf Dingbats
*6
Symbol SWA
-
SymbolPS
*4
David BT
Medium, Bold
David
*7
Narkis Tam BT
Medium, Bold
Narkis
*7
Miryam BT
Medium, Bold, Italic
Miryam
*7
Koufi BT
Medium, Bold
Koufi
*8
Naskh BT
Medium, Bold
Naskh
*8
Ryadh BT
Medium, Bold
Ryadh
*8
Bitmap Font
Font Name
Symbol Set
Line Printer
*9
OCR/BarCode Bitmap Font
Font Name
Family
Symbol Set
OCR A
-
*10
OCR B
-
*11
194
Symbol Set
User’s Guide
Product Information
Font Name
Family
Symbol Set
Code39
9.37cpi, 4.68cpi
*12
EAN/UPC
Medium, Bold
*13
Note:
Depending on the print density, or on the quality or color of the paper, OCR A, OCR B, Code39, and EAN/UPC fonts may not
be readable. Print a sample and make sure the fonts can be read before printing large quantities.
PCL6 mode
For symbol set, see “In the PCL6 Mode” on page 199.
Scalable Font
Font Name
Family
HP Equivalent
FixedPitch 810
Medium, Bold, Italic, Bold Italic
Courier
*1
FixedPitch 850
Regular, Bold, Italic
Letter Gothic
*1
FixedPitch 810 Dark
Medium, Bold, Italic, Bold Italic
CourierPS
*3
Dutch 801
Medium, Bold, Italic, Bold Italic
CG Times
*2
Zapf Humanist 601
Medium, Bold, Italic, Bold Italic
CG Omega
*3
Ribbon 131
-
Coronet
*3
Clarendon 701
-
Clarendon Condensed
*3
Swiss 742
Medium, Bold, Italic, Bold Italic
Univers
*2
Swiss 742 Condensed
Medium, Bold, Italic, Bold Italic
Univers Condensed
*3
Incised 901
Medium, Bold, Italic
Antique Olive
*3
Aldine 430
Medium, Bold, Italic, Bold Italic
Garamond
*3
Calligraphic 401
-
Marigold
*3
Flareserif 821
Medium, Extra Bold
Albertus
*3
Swiss 721 SWM
Medium, Bold, Italic, Bold Italic
Arial
*3
Dutch 801 SWM
Medium, Bold, Italic, Bold Italic
Times New
*3
Swiss 721 SWA
Medium, Bold, Oblique, Bold
Oblique
Helvetica
*3
Swiss 721 Narrow SWA
Medium, Bold, Oblique, Bold
Oblique
Helvetica Narrow
*3
Zapf Calligraphic 801 SWA
Medium, Bold, Italic, Bold Italic
Palatino
*3
Geometric 711 SWA
Medium, Bold, Oblique, Bold Italic
ITC Avant Garde Gothic
*3
195
Symbol Set
User’s Guide
Product Information
Font Name
Family
HP Equivalent
Symbol Set
Revival 711 SWA
Light, Demi Bold, Light Italic, Demi
Bold Italic
ITC Bookman
*3
Century 702 SWA
Medium, Bold, Italic, Bold Italic
New Century Schoolbook
*3
Dutch 801 SWA
Medium, Bold, Italic, Bold Italic
Times
*3
Chancery 801 Medium SWA Italic
-
ITC Zapf Chancery Medium
Italic
*3
Symbol SWM
-
Symbol
*4
More WingBats SWM
-
Wingdings
*5
Ding Dings SWA
-
ITC Zapf Dingbats
*6
Symbol SWA
-
SymbolPS
*4
David BT
Medium, Bold
David
*7
Narkis Tam BT
Medium, Bold
Narkis
*7
Miryam BT
Medium, Bold, Italic
Miryam
*7
Koufi BT
Medium, Bold
Koufi
*8
Naskh BT
Medium, Bold
Naskh
*8
Ryadh BT
Medium, Bold
Ryadh
*8
Bitmap Font
Font Name
Symbol Set
Line Printer
*9
Introduction to symbol sets
Your printer can access a variety of symbol sets. Many of these symbol sets differ only in the international characters
specific to each language.
Note:
Since most software handles fonts and symbols automatically, you will probably never need to adjust the printer’s settings.
However, if you are writing your own printer control programs, or if you are using older software that cannot control fonts,
refer to the following sections for symbol set details.
When you are considering which font to use, you should also consider which symbol set to combine with the font.
196
User’s Guide
Product Information
In the PCL5 mode
Symbol Set Name
Attribute
Font Classification
*1
*2
*3
*4
*5
*6
*7
*8
*9
*10
*11
*12
*13
ISO 60: Danish/Norwegian
0D
N
N
N
-
-
-
-
-
-
-
-
-
-
Roman Extension
0E
-
-
-
-
-
-
-
-
N
-
-
-
-
ISO 15: Italian
0I
N
N
N
-
-
-
-
-
-
-
-
-
-
ISO 8859/1 Latin 1
0N
N
N
N
-
-
-
-
-
N
-
-
-
-
ISO 11: Swedish
0S
N
N
N
-
-
-
-
-
-
-
-
-
-
ISO 6: ASCII
0U
N
N
N
-
-
-
N
N
-
-
-
-
-
ISO 4: United Kingdom
1E
N
N
N
-
-
-
-
-
-
-
-
-
-
ISO 69: French
1F
N
N
N
-
-
-
-
-
-
-
-
-
-
ISO 29: German
1G
N
N
N
-
-
-
-
-
-
-
-
-
-
Legal
1U
N
N
N
-
-
-
-
-
N
-
-
-
-
ISO 8859/2 Latin 2
2N
N
N
N
-
-
-
-
-
N
-
-
-
-
ISO 17: Spanish
2S
N
N
N
-
-
-
-
-
-
-
-
-
-
ISO 8859/4 Latin 4
4N
N
N
N
-
-
-
-
-
-
-
-
-
-
Roman-9
4U
N
N
N
-
-
-
-
-
-
-
-
-
-
PS Math
5M
N
N
N
-
-
-
N
N
-
-
-
-
-
ISO 8859/9 Latin 5
5N
N
N
N
-
-
-
-
-
N
-
-
-
-
Windows 3.1 Latin 5
5T
N
N
N
-
-
-
-
-
-
-
-
-
-
Microsoft Publishing
6J
N
N
N
-
-
-
-
-
-
-
-
-
-
Ventura Math
6M
N
N
N
-
-
-
-
-
-
-
-
-
-
ISO 8859/10 Latin 6
6N
N
N
N
-
-
-
-
-
N
-
-
-
-
DeskTop
7J
N
N
N
-
-
-
-
-
-
-
-
-
-
Math-8
8M
N
N
N
-
-
-
N
N
-
-
-
-
-
Roman-8
8U
N
N
N
-
-
-
-
-
N
-
-
-
-
Windows 3.1 Latin 2
9E
N
N
N
-
-
-
-
-
-
-
-
-
-
Pc1004
9J
N
N
N
-
-
-
-
-
-
-
-
-
-
ISO 8859/15 Latin 9
9N
N
N
N
-
-
-
-
-
N
-
-
-
-
PC-8 Turkish
9T
N
N
N
-
-
-
-
-
-
-
-
-
-
197
User’s Guide
Product Information
Symbol Set Name
Attribute
Font Classification
*1
*2
*3
*4
*5
*6
*7
*8
*9
*10
*11
*12
*13
Windows 3.0 Latin 1
9U
N
N
N
-
-
-
-
-
-
-
-
-
-
PS Text
10J
N
N
N
-
-
-
-
-
-
-
-
-
-
PC-8, Code Page 437
10U
N
N
N
-
-
-
-
-
N
-
-
-
-
PC-8, D/N, Danish/
Norwegian
11U
N
N
N
-
-
-
-
-
N
-
-
-
-
MC Text
12J
N
N
N
-
-
-
-
-
-
-
-
-
-
PC-850, Multilingual
12U
N
N
N
-
-
-
-
-
N
-
-
-
-
Ventura International
13J
N
N
N
-
-
-
-
-
-
-
-
-
-
PcEur858
13U
N
N
N
-
-
-
-
-
-
-
-
-
-
Ventura US
14J
N
N
N
-
-
-
-
-
-
-
-
-
-
Pi Font
15U
N
N
N
-
-
-
-
-
-
-
-
-
-
PC852, Latin 2
17U
N
N
N
-
-
-
-
-
-
-
-
-
-
Unicode 3.0
18N
N
N
N
-
-
-
N
N
-
-
-
-
-
Windows Baltic
19L
N
N
N
-
-
-
-
-
-
-
-
-
-
Windows 3.1 Latin/Arabic
19U
N
N
N
-
-
-
-
-
-
-
-
-
-
PC-755
26U
N
N
N
-
-
-
-
-
-
-
-
-
-
PC-866, Cyrillic
3R
N
N
-
-
-
-
-
-
-
-
-
-
-
Greek8
8G
N
N
-
-
-
-
-
-
-
-
-
-
-
Windows Greek
9G
N
N
-
-
-
-
-
-
-
-
-
-
-
Windows Cyrillic
9R
N
N
-
-
-
-
-
-
-
-
-
-
-
PC-851, Greek
10G
N
N
-
-
-
-
-
-
-
-
-
-
-
ISO 8859/5 Cyrillic
10N
N
N
-
-
-
-
-
-
N
-
-
-
-
PC-8, Greek
12G
N
N
-
-
-
-
-
-
-
-
-
-
-
ISO 8859/7 Greek
12N
N
N
-
-
-
-
-
-
-
-
-
-
-
PC-866 UKR
14R
N
N
-
-
-
-
-
-
-
-
-
-
-
Hebrew7
0H
N
-
-
-
-
-
N
-
-
-
-
-
-
ISO 8859/8 Hebrew
7H
N
-
-
-
-
-
N
-
-
-
-
-
-
Hebrew8
8H
N
-
-
-
-
-
N
-
-
-
-
-
-
PC-862, Hebrew
15H
N
-
-
-
-
-
N
-
-
-
-
-
-
198
User’s Guide
Product Information
Symbol Set Name
Attribute
Font Classification
*1
*2
*3
*4
*5
*6
*7
*8
*9
*10
*11
*12
*13
15Q
N
-
-
-
-
-
N
-
-
-
-
-
-
Arabic8
8V
-
-
-
-
-
-
-
N
-
-
-
-
-
HPWARA
9V
-
-
-
-
-
-
-
N
-
-
-
-
-
PC-864, Arabic
10V
-
-
-
-
-
-
-
N
-
-
-
-
-
Symbol
19M
-
-
-
N
-
-
-
-
-
-
-
-
-
Wingdings
579L
-
-
-
-
N
-
-
-
-
-
-
-
-
ZapfDigbats
14L
-
-
-
-
-
N
-
-
-
-
-
-
-
OCR A
0O
-
-
-
-
-
-
-
-
-
N
-
-
-
OCR B
1O
-
-
-
-
-
-
-
-
-
-
N
-
-
OCR B Extension
3Q
-
-
-
-
-
-
-
-
-
-
N
-
-
Code3-9
0Y
-
-
-
-
-
-
-
-
-
-
-
N
-
EAN/UPC
8Y
-
-
-
-
-
-
-
-
-
-
-
-
N
PC-862, Hebrew
In the PCL6 Mode
Symbol Set Name
Attribute
Font Classification
*1
*2
*3
*4
*5
*6
*7
*8
*9
ISO Norwegian
4
N
N
N
-
-
-
-
-
-
ISO Italian
9
N
N
N
-
-
-
-
-
-
ISO 8859-1 Latin 1
14
N
N
N
-
-
-
-
-
N
ISO Swedish
19
N
N
N
-
-
-
-
-
-
ASCII
21
N
N
N
-
-
-
N
N
-
ISO United Kingdom
37
N
N
N
-
-
-
-
-
-
ISO French
38
N
N
N
-
-
-
-
-
-
ISO German
39
N
N
N
-
-
-
-
-
-
Legal
53
N
N
N
-
-
-
-
-
N
ISO 8859-2 Latin 2
78
N
N
N
-
-
-
-
-
N
ISO Spanish
83
N
N
N
-
-
-
-
-
-
Roman-9
149
N
N
N
-
-
-
-
-
-
199
User’s Guide
Product Information
Symbol Set Name
Attribute
Font Classification
*1
*2
*3
*4
*5
*6
*7
*8
*9
PS Math
173
N
N
N
-
-
-
N
N
-
ISO 8859-9 Latin 5
174
N
N
N
-
-
-
-
-
N
Windows 3.1 Latin 5
180
N
N
N
-
-
-
-
-
-
Microsoft Publishing
202
N
N
N
-
-
-
-
-
-
ISO 8859/10 Latin 6
206
N
N
N
-
-
-
-
-
N
DeskTop
234
N
N
N
-
-
-
-
-
-
Math-8
269
N
N
N
-
-
-
N
N
-
Roman-8
277
N
N
N
-
-
-
-
-
N
Windows 3.1 Latin 2
293
N
N
N
-
-
-
-
-
-
Pc1004
298
N
N
N
-
-
-
-
-
-
ISO 8859-15 Latin 9
302
N
N
N
-
-
-
-
-
-
PC-Turkish
308
N
N
N
-
-
-
-
-
-
Windows 3.0
309
N
N
N
-
-
-
-
-
-
PS Text
330
N
N
N
-
-
-
-
-
-
PC-8
341
N
N
N
-
-
-
-
-
N
PC-8 D/N
373
N
N
N
-
-
-
-
-
N
MC Text
394
N
N
N
-
-
-
-
-
-
PC-850
405
N
N
N
-
-
-
-
-
N
PcEur858
437
N
N
N
-
-
-
-
-
-
Pi Font
501
N
N
N
-
-
-
-
-
-
PC852
565
N
N
N
-
-
-
-
-
-
Unicode 3.0
590
N
N
N
-
-
-
-
-
-
WBALT
620
N
N
N
-
-
-
-
-
-
Windows 3.1 Latin 1
629
N
N
N
-
-
-
-
-
-
PC-755
853
N
N
N
-
-
-
-
-
-
18540
-
-
-
-
N
-
-
-
-
Symbol
621
-
-
-
N
-
-
-
-
-
ZapfDigbats
460
-
-
-
-
-
N
-
-
-
Wingdings
200
User’s Guide
Product Information
Symbol Set Name
Attribute
Font Classification
*1
*2
*3
*4
*5
*6
*7
*8
*9
PC-866, Cyrillic
114
N
N
-
-
-
-
-
-
-
Greek8
263
N
N
-
-
-
-
-
-
-
Windows Greek
295
N
N
-
-
-
-
-
-
-
Windows Cyrillic
306
N
N
-
-
-
-
-
-
-
PC-851, Greek
327
N
N
-
-
-
-
-
-
-
ISO 8859/5 Cyrillic
334
N
N
-
-
-
-
-
-
-
PC-8, Greek
391
N
N
-
-
-
-
-
-
-
ISO 8859/7 Greek
398
N
N
-
-
-
-
-
-
-
PC-866 UKR
466
N
N
-
-
-
-
-
-
-
8
N
-
-
-
-
-
-
-
-
ISO 8859/8 Hebrew
232
N
-
-
-
-
-
N
-
-
Hebrew8
264
N
-
-
-
-
-
N
-
-
PC-862, Hebrew
488
N
-
-
-
-
-
N
-
-
Arabic8
278
-
-
-
-
-
-
-
N
-
HPWARA
310
-
-
-
-
-
-
-
N
-
PC-864, Arabic
342
-
-
-
-
-
-
-
N
-
Hebrew7
201
User’s Guide
Where To Get Help
Where To Get Help
Technical Support Web Site
If you need further help, visit the Epson support website shown below. Select your country or region and go to the
support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also
available from the site.
http://support.epson.net/
http://www.epson.eu/Support (Europe)
If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services for
assistance.
Contacting Epson Support
Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting
information in your product documentation, contact Epson support services for assistance. If Epson support for your
area is not listed below, contact the dealer where you purchased your product.
Epson support will be able to help you much more quickly if you give them the following information:
❏ Product serial number
(The serial number label is usually on the back of the product.)
❏ Product model
❏ Product software version
(Click About, Version Info, or similar button in the product software.)
❏ Brand and model of your computer
❏ Your computer operating system name and version
❏ Names and versions of the software applications you normally use with your product
Note:
Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to
breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for
backing up or recovering data and/or settings even during a warranty period. We recommend that you make your own
backup data or take notes.
202
User’s Guide
Where To Get Help
Help for Users in Europe
Check your Pan-European Warranty Document for information on how to contact Epson support.
Help for Users in Taiwan
Contacts for information, support, and services are:
World Wide Web (http://www.epson.com.tw)
Information on product specifications, drivers for download, and products enquiry are available.
Epson HelpDesk (Phone: +02-80242008)
Our HelpDesk team can help you with the following over the phone:
❏ Sales enquiries and product information
❏ Product usage questions or problems
❏ Enquiries on repair service and warranty
Repair service center:
Telephone number
Fax number
Address
02-23416969
02-23417070
No.20, Beiping E. Rd., Zhongzheng Dist., Taipei City 100,
Taiwan
02-27491234
02-27495955
1F., No.16, Sec. 5, Nanjing E. Rd., Songshan Dist., Taipei City
105, Taiwan
02-32340688
02-32340699
No.1, Ln. 359, Sec. 2, Zhongshan Rd., Zhonghe City, Taipei
County 235, Taiwan
039-605007
039-600969
No.342-1, Guangrong Rd., Luodong Township, Yilan County
265, Taiwan
038-312966
038-312977
No.87, Guolian 2nd Rd., Hualien City, Hualien County 970,
Taiwan
03-4393119
03-4396589
5F., No.2, Nandong Rd., Pingzhen City, Taoyuan County
32455, Taiwan
03-5325077
03-5320092
1F., No.9, Ln. 379, Sec. 1, Jingguo Rd., North Dist., Hsinchu City
300, Taiwan
04-23011502
04-23011503
3F., No.30, Dahe Rd., West Dist., Taichung City 40341, Taiwan
04-2338-0879
04-2338-6639
No.209, Xinxing Rd., Wuri Dist., Taichung City 414, Taiwan
05-2784222
05-2784555
No.463, Zhongxiao Rd., East Dist., Chiayi City 600, Taiwan
06-2221666
06-2112555
No.141, Gongyuan N. Rd., North Dist., Tainan City 704, Taiwan
203
User’s Guide
Where To Get Help
Telephone number
Fax number
Address
07-5520918
07-5540926
1F., No.337, Minghua Rd., Gushan Dist., Kaohsiung City 804,
Taiwan
07-3222445
07-3218085
No.51, Shandong St., Sanmin Dist., Kaohsiung City 807,
Taiwan
08-7344771
08-7344802
1F., No.113, Shengli Rd., Pingtung City, Pingtung County 900,
Taiwan
Help for Users in Australia
Epson Australia wishes to provide you with a high level of customer service. In addition to your product
documentation, we provide the following sources for obtaining information:
Internet URL http://www.epson.com.au
Access the Epson Australia World Wide Web pages. Worth taking your modem here for the occasional surf! The site
provides a download area for drivers, Epson contact points, new product information and technical support (e-mail).
Epson Helpdesk
Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk
can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide
literature on new Epson products and advise where the nearest dealer or service agent is located. Many types of queries
are answered here.
The Helpdesk number is:
Phone:
1300 361 054
We encourage you to have all the relevant information on hand when you ring. The more information you prepare, the
faster we can help solve the problem. This information includes your Epson product documentation, type of
computer, operating system, application programs, and any information you feel is required.
Help for Users in Hong Kong
To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong
Limited.
Internet Home Page
Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with
the following information:
❏ Product information
❏ Answers to Frequently Asked Questions (FAQs)
❏ Latest versions of Epson product drivers
204
User’s Guide
Where To Get Help
Users can access our World Wide Web home page at:
http://www.epson.com.hk
Technical Support Hotline
You can also contact our technical staff at the following telephone and fax numbers:
Phone:
(852) 2827-8911
Fax:
(852) 2827-4383
205
User’s Guide
Index
Index
Windows......................................................................................48
Check Fax Connection.................................................................107
Check Paper Width......................................................................108
Cleaning
print head...................................................................................128
Clear Backup Data........................................................................107
Clear Internal Memory Data.......................................................110
Collate Copying...............................................................................97
Collation Stack..............................................................................106
Color problems.............................................................................164
Coloration......................................................................................110
Common Settings.................................................................104, 108
Communication Mode.................................................................100
Compression Ratio.......................................................................101
Confidential Job Printing........................................................22, 56
Configuration Status Sheet..........................................................102
Configure.......................................................................................110
Confirm Address List...................................................................107
Connection Check........................................................................104
Connection Mode.........................................................................100
Contacting Epson.........................................................................202
Continuous Scan from ADF..........................................................99
Control panel...................................................................................19
Copy Settings.................................................................................105
Copying
basic..............................................................................................38
Copyright...........................................................................................2
Country/Region............................................................................104
CR Function..................................................................................109
2
2-Sided..............................................................................97, 98 , 101
2-Sided (Copy)..............................................................................110
2-Sided (Memory Device)...........................................................110
2-Sided Printing............................................................................108
2-sided printing...............................................................................50
2-up...................................................................................................97
2-up Copy........................................................................................35
4
4-up...................................................................................................97
A
A4/Letter Auto Switching............................................................103
Access Control..........................................................20, 37 , 42 , 110
ADF 2-Sided....................................................................................99
Admin Password...........................................................................102
Admin Settings..............................................................................102
Administrator settings...................................................................57
Advanced Settings...........................................................................97
Advanced Setup............................................................................104
Aligning print head......................................................................130
Anti-Copy Pattern printing...........................................................54
Attach Image to Report................................................................106
Attached File Max Size.................................................................101
Auto Error Solver..........................................................................103
Auto Paper Ejection.....................................................................108
Auto Reduction.............................................................................106
Auto Rotation................................................................................106
Auto Select Settings......................................................................103
Automatic Document Feeder (ADF)...........................................33
paper jams in.............................................................................174
problems....................................................................................174
D
Date...................................................................................................98
Date/Time Settings.......................................................................104
Delete All Confidential Jobs........................................................110
Density..............................................................................97, 99 , 101
Dial Mode......................................................................................107
Dial Tone Detection.....................................................................107
Direct Dialing Restrictions..........................................................107
Direct Send................................................................................83, 99
Disable Wi-Fi................................................................................104
Document Capture Pro...........................................................61, 72
Document Orientation..........................................................97, 101
Document Size................................................................................97
Document Size (Glass)...................................................................99
Document Type............................................................................101
Documents
printing.........................................................................................43
DRD................................................................................................105
Driver................................................................................................72
accessing for Mac OS X..............................................................43
accessing for Windows..............................................................41
uninstalling................................................................................143
Dry Time........................................................................................108
B
Backup Data Auto Clear..............................................................107
Banding..........................................................................................163
Basic Settings...............................................................100, 101 , 107
Batch Send...............................................................................83, 105
Bidirectional....................................................................................98
Binary.............................................................................................110
Binding Margin.............................................................................108
Blank pages....................................................................................167
Blurry prints..................................................................................164
Buttons
control panel................................................................................19
C
E
Canceling printing..........................................................................47
Mac OS X.....................................................................................48
ECM................................................................................................107
206
User’s Guide
Index
Eco Mode.......................................................................................110
Email Server Status.......................................................................102
Email Settings................................................................................101
Enlarging pages...............................................................................52
Envelopes
loading..........................................................................................31
printable area.............................................................................183
Epson
paper.............................................................................................24
Epson Connect................................................................................11
Epson Connect Services...............................................................104
Epson Connect Status..................................................................102
Error Code.....................................................................................149
Error messages..............................................................................149
Error Notice...................................................................................103
Error Sheet.....................................................................................110
Errors
fax................................................................................................178
print............................................................................................153
scan.............................................................................................172
External USB device.....................................................................190
Header............................................................................................107
Header/Footer printing..................................................................56
Height.............................................................................................109
Help
Epson..........................................................................................202
Epson Scan...................................................................................72
Horizontal Alignment..................................................................102
Horizontal banding......................................................................163
I
Icons..................................................................................................20
ID Card.............................................................................................97
Image Adjustment..........................................................................67
Image Adjustments.........................................................................98
Image Protect................................................................................110
Inbox Password Settings..............................................................107
Incorrect characters......................................................................165
Initialize..........................................................................................177
Ink
BK printing................................................................................118
BK printing in Mac...................................................................120
BK printing in Windows.........................................................118
checking ink cartridge status in Mac OS X...........................116
checking ink cartridge status in Windows............................115
precaution..................................................................................113
saving black ink in Windows..................................................121
temporarily printing with black ink.......................................118
Ink cartridges
replacing when expended........................................................122
Ink Levels.......................................................................................101
Ink Save Mode...............................................................................108
Interface cables..............................................................................190
F
Fax Log Auto Print.................................................................93, 106
Fax Output...............................................................................88, 106
Fax Report..................................................................................94, 99
Fax Send Settings............................................................................99
Fax Setting Wizard.................................................................77, 107
Fax Settings....................................................................................105
Fax Speed.......................................................................................107
File Settings....................................................................................100
File Sharing Setup.........................................................................103
Filename Prefix.............................................................................101
Fit Frame..........................................................................................98
Fit to page printing.........................................................................52
Fix Photo..........................................................................................98
Fix Red-Eye......................................................................................98
Font.................................................................................................191
Font Number.................................................................................109
Font Source....................................................................................109
Fonts
PCL5 mode................................................................................193
PCL6 mode................................................................................195
PS 3 mode..................................................................................191
Form...............................................................................................109
Format......................................................................................99, 100
Forwarding Report.......................................................................106
J
JPEG..................................................................................................98
L
Language........................................................................................104
Layout...............................................................................................97
Layout Order...................................................................................97
LCD Brightness.....................................................................104, 110
Left Offset......................................................................................108
Left Offset in Back........................................................................108
LF Function...................................................................................109
Light
status lights................................................................................172
Lights
control panel................................................................................19
Line Type.................................................................................78, 107
Loading
paper................................................................................24, 28 , 31
Location.........................................................................................100
Lock Settings..................................................................................102
G
Google Cloud Print Services.......................................................104
Google Cloud Print Status...........................................................102
H
Head cleaning
control panel.............................................................................129
Mac OS X...................................................................................129
Windows....................................................................................129
M
Mac OS X
207
User’s Guide
Index
accessing printer settings...........................................................43
checking product status...........................................................155
Maintenance..................................................................................102
Maintenance box..........................................................................135
Managing print jobs
Windows....................................................................................154
Manual feed.....................................................................................31
Margins
problems....................................................................................166
Marquee.....................................................................................70, 71
Memory Device.............................................................................103
Memory Device Interface Settings.............................................103
Menu......................................................................................100, 101
Mirror image.................................................................................166
Misalignment................................................................................163
Multiple pages per sheet................................................................53
Password........................................................................................100
PBX...................................................................................................78
PC Connection via USB...............................................................103
PCL.........................................................................................143, 191
PCL Font List................................................................................102
PCL Menu......................................................................................109
PCL5 mode....................................................................................193
PCL6 mode............................................................................195, 199
PDF...................................................................................................98
PDF Page Size................................................................................110
PDF Settings..................................................................................101
PDL Print Configuration.............................................................108
PIN Code Setup (WPS)................................................................104
Pitch................................................................................................109
Polling Receive..........................................................................91, 99
Polling Send...............................................................................85, 99
Port Number.................................................................................100
PostScript.......................................................................................191
Power Off Timer...........................................................................104
Previewing.......................................................................................70
Print head
aligning.......................................................................................130
checking.....................................................................................126
cleaning......................................................................................128
Print Head Alignment..................................................................102
Print Head Cleaning.....................................................................102
Print Head Nozzle Check............................................................102
Print Order..............................................................................98, 108
Print quality
improving..................................................................................162
Print speed
increasing...................................................................................167
Print Status Sheet..........................................................................102
Print Suspend Time......................................................................106
Printable area specifications........................................................183
Printer Settings..............................................................................103
Printing
2-sided..........................................................................................50
canceling......................................................................................47
fit to page.....................................................................................52
multiple pages per sheet.............................................................53
preset............................................................................................49
shortcut........................................................................................49
text................................................................................................43
Printing from memory card..........................................................39
Printing Language........................................................................103
Printing Photos...............................................................................39
Priority Send..............................................................................83, 99
Problems
banding......................................................................................163
blank pages................................................................................167
blurry prints..............................................................................164
contacting Epson......................................................................202
diagnosing..................................................................................153
fax................................................................................................178
incorrect characters..................................................................165
incorrect colors.........................................................................164
margins......................................................................................166
mirror image.............................................................................166
paper feeding.............................................................................168
paper jams..................................................................................156
print............................................................................................153
print speed.................................................................................167
N
Network Status..............................................................................102
Nozzle check..................................................................................126
control panel.............................................................................127
Mac OS X...................................................................................127
Windows....................................................................................126
Number of Copies........................................................................108
O
Off...................................................................................................110
On...................................................................................................110
Operation Time Out.....................................................................104
Options.............................................................................................98
Orientation....................................................................................108
Output Settings.............................................................................106
P
Pages per sheet printing.................................................................53
Paper
Epson special paper....................................................................24
feeding problems......................................................................168
jams.............................................................................................156
loading....................................................................................28, 31
loading capacity..........................................................................24
printable area.............................................................................182
specifications.............................................................................182
wrinkling....................................................................................169
Paper cassette
installing.....................................................................................125
uninstalling................................................................................126
Paper Guide Cleaning..................................................................102
Paper jam.......................................................................................174
Paper Setup....................................................................................102
Paper Size.......................................................................................108
Paper Size Notice..........................................................................103
Paper Source..............................................................................97, 98
Paper Source Assign.....................................................................109
Paper Source Settings...................................................................103
Paper Type.....................................................................................108
Paper Type Notice........................................................................103
208
User’s Guide
Index
product does not print.............................................................169
scan.............................................................................................172
smeared prints..................................................................164, 167
solving........................................................................................202
Product
checking status..........................................................................154
cleaning......................................................................................133
parts..............................................................................................16
transporting...............................................................................137
Product settings
accessing for Mac OS X..............................................................43
accessing for Windows..............................................................41
PS 3 mode......................................................................................191
PS3..........................................................................................139, 170
PS3 Font List..................................................................................102
PS3 Menu.......................................................................................110
PS3 Status Sheet............................................................................102
Push Button Setup (WPS)...........................................................104
Service.............................................................................................202
Settings.....................................................................................98, 100
Skip Blank Page.............................................................................108
Sleep Timer............................................................................104, 110
Smeared prints......................................................................164, 167
Software
uninstalling................................................................................143
Sound..............................................................................................104
Specifications
automatic document feeder....................................................184
fax................................................................................................184
mechanical.................................................................................186
paper...........................................................................................182
printer.........................................................................................181
scanner.......................................................................................183
standards and approvals..........................................................189
Speed
increasing...................................................................................167
Status lights....................................................................................172
Status Menu.....................................................................................22
Status Monitor
Mac OS X...................................................................................155
Store Fax Data...........................................................................85, 99
Subject............................................................................................101
Supply Status Sheet.......................................................................102
Symbol Set.....................................................................................109
Symbol sets
introduction..............................................................................196
PCL6 mode................................................................................199
System Administration................................................................102
System Administration Settings.................................................102
System requirements....................................................................181
Q
Quality..............................................................................97, 98 , 108
R
Rear Paper Feed Priority..............................................................103
Receive Mode..........................................................................87, 105
Receive Settings.............................................................................105
Reducing page size..........................................................................52
Remote Receive.......................................................................91, 105
Remove Punch Holes.....................................................................97
Remove Shadow..............................................................................97
Replacing ink cartridges..............................................................122
Report Format...............................................................................106
Resizing pages..................................................................................52
Resolution................................................................................99, 101
Restore Default Settings...............................................................111
Restrictions on copying..................................................................14
Rings to Answer......................................................................79, 105
T
Technical support.........................................................................202
Text
printing documents....................................................................43
Text Detection...............................................................................110
Thick Paper....................................................................................102
TIFF..................................................................................................98
Top Offset......................................................................................108
Top Offset in Back........................................................................108
Trademarks........................................................................................2
Transmission Report......................................................................99
Transporting product...................................................................137
S
Safety information..........................................................................12
Save Failure Data..........................................................................105
Scan
Skip Blank Page...........................................................................64
Scan Area.......................................................................................101
Scan quality problems..................................................................174
Scan Report...........................................................................100, 101
Scan Settings..................................................................................105
Scan to a folder................................................................................59
Scan to an email..............................................................................60
Scanner glass....................................................................................35
Scanning software
bundle software...........................................................................72
Security Settings....................................................................107, 110
Select Group....................................................................................98
Select Images...................................................................................98
Send Fax Later.................................................................................99
Send Settings..................................................................................105
U
Universal Print Settings...............................................................108
Usage History Sheet.....................................................................102
USB
connector...................................................................................190
USB I/F Timeout Setting.............................................................103
User Default Settings....................................................................105
User Name.....................................................................................100
V
Vertical Alignment.......................................................................102
209
User’s Guide
Index
W
Watermark printing.......................................................................55
Web service......................................................................................11
Wi-Fi Auto Connect.....................................................................104
Wi-Fi Direct Setup........................................................................104
Wi-Fi Direct Status.......................................................................102
Wi-Fi Setup....................................................................................104
Wi-Fi Setup Wizard.....................................................................104
Wi-Fi/Network Settings...............................................................104
Wi-Fi/Network Status..........................................................102, 104
Windows
accessing printer settings...........................................................41
checking product status...........................................................154
managing print jobs.................................................................154
With Border.....................................................................................97
Z
Zoom................................................................................................97
210
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