USPS DM100i Install guide

USPS DM100i Install guide
Read Me First!
DM100i / DM200L Digital Mailing Systems
1 Elmcroft Road
Stamford, Connecticut 06926-0700
www.pitneybowes.com
Quick Install Guide
For Service or Supplies
Customer Support: 1.800.522.0020
Product Name: DM100i, Model P700
Product Name: DM200L, Model P7L1
PB Form AW21783 Rev A 09/08
© 2008 Pitney Bowes Inc.
All Rights Reserved
Printed in the USA
*AW21783REVA*
Printed on recyclable paper
i
Please do not apply power to your system until instructed.
Contents
Mailing System
Moistener
(optional)
Installation is easy! For best results, we strongly encourage you to
follow the steps in this guide in sequential order.
Step 1 Remove Shipping Tape
Base
(DM200L only)
Weighing
Platform
(optional)
Ink Cartridge
(Reorder #739-5)
Print Head
in Package
Stacker
Remove any shipping tape attached to your system. Open the top
cover and carefully remove any packing material inside.
The DM200L mailing system (only) is designed to rest on a handy base
that provides convenient storage in a pullout drawer. Your mailing system
can be positioned on the base now, before you begin the install process,
or after all the steps have been completed.
Tape Sheets
postage
tape sheets
DM100i / DM200L
DM200L
Phone Cord
Power Cord
USB Cable
Quick Reference
Step 2 Select a Connection Method
You have to connect to the Pitney Bowes Data Center to add postage
funds, get software updates, and perform USPS required inspections.
When you first unpacked your system, you should have noticed a
sheet that offered the choice of connecting to the Pitney Bowes Data
Center via the Internet (recommended), or with a conventional analog
phone line.
CD
DM100i /DM200L
Digital Mailing Systems
PC Meter Connect
Operator Guide
Operator Guide
(PDF on CD)
0L
DM100i / DM20
Operator Guide
Quick Install Guide
(this document)
• If you already installed the PC Meter Connect Software, go directly
to Step 5 now.
• If you didn’t install it at that time, but wish to do so now, insert the
CD into your PC. Following a successful install, return to Step 5 in this
guide.
• If you choose not to use the PC Meter Connect software, continue
with Step 3.
1
Step 3 Connect via Phone Line
(If you have chosen to connect to the Pitney Bowes Data Center with a
telephone line.)
Select a location for the meter near an analog phone line and connect the
phone cord between the back of your meter and an analog phone jack.
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Phone
Step 5 Select Language
After the system powers up and completes its self-checks, the screen
will prompt you to select the language you wish to use. Simply press
the small round button next to your choice.
Important:
Phone systems installed
in some businesses
are not analog and may
damage your system.
If you are unsure about
your phone line, contact
your telephone company
or local network
administrator.
The following are usually analog phone lines:
• Fax lines
• Residential phone lines
• Lines used by modems or credit card readers
Step 6 Set Local Time
After selecting a language, you have to set the correct local time.
Step 4 Connect Power
(If you have chosen to connect to the Pitney Bowes Data Center with a
telephone line.)
Connect the power cord between the back of your meter and a convenient
outlet.
HH:
Power
2
If the hour value displayed (HH) is correct, simply select OK and
Continue. If the hour value is wrong, key in the correct value before
pressing OK and Continue.
3
Step 6 Set Local Time (continued)
Step 7 Install the Print Head
The following screen will appear.
Again, if the minutes value displayed (MM) is correct, simply
select OK and Continue. If the minutes value is wrong, key in the
correct value before pressing OK and Continue.
A
Open the top cover.
When you open the cover
the screen will prompt....
ATTENTION:
You MUST set the AM/PM correctly. If your time is incorrect by 12
hours your system may print the wrong date on your mail. USPS
regulations prohibit post dating metered mail, and in this case you
may have to contact Pitney Bowes Technical Support to return your
system.
B
Flip open the guard.
Ink Cartridge Guard
C
Remove the print head
from packaging.
Check one last time, paying special attention to the
AM/PM setting. If the current local time is correct, select
This is correct.
4
Peg
Peg
Tape Strip
5
Step 7 Install the Print Head (continued)
i
D
Step 8 Install the Ink Cartridge
IMPORTANT
Remove the tape strip
from the bottom of the
print head.
Remove the plastic cap
from the bottom of the
print head.
OR
A
Remove the ink
cartridge from the bag.
If necessary, remove the
tape from the bottom of
the cartridge.
B
Place the cartridge to the
right of the print head.
The label on the top of the
cartridge should face the
front of your system.
D
Close the top cover. The
system will automatically
start a printer/ink
initialization process.
Tabs
”
ICK
“CL
E
6
Slide the print head pegs into
the lower set of grooves.
F
Squeeze the tabs and push
the print head flush against
the wall.
C
Return the guard to
the closed position and
click to secure.
7
Step 9 Install the Scale (optional)
The optional scale consists of two pieces. Place the flat weighing
surface on top of the base unit, being sure the pegs on the weighing
surface fit into the corresponding holes in the base unit.
Step 10 Print a Test Pattern
When prompted, insert a spare envelope
or a tape sheet for a test print.
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For proper printing,
position mail flat
against registration wall
and gently slide mail to
the right on feed deck.
platform
The system will detect
the envelope and
automatically guide it
through the printing
mechanism.
Registration
Wall
base unit
DM100i
DM200L
Position the two-piece scale as shown.
Now plug the connector on the bottom of
the base unit into the matching connector
on your system.
Good test print - no missing lines
Poor test print
If the test print is good, press the green Yes
button on the front of the meter.
No
Yes/Enter
If the test print is poor, press No to perform additional maintenance.
Step 11 Enter Scale Location Code
A scale code is needed to calibrate the scale. If you have just attached
your scale, key in the correct scale code for your location. Codes for
each state can be found in the back of this guide on Page 19.
• Select Continue.
8
DM100i
DM200L
9
Step 13 Check Your Account Balance
Step 12 Contact PB Data Center
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Even if you have chosen to contact the Pitney Bowes Data Center via
the Internet, you should allow for a phone connection as a backup.
If your phone requires a number to reach
an outside line (for example, if you have
to dial 9 first), press the Yes key.
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If you are using the
analog phone line
shared with the fax
machine, check if
that fax requires a
dialing prefix.
Your system will automatically contact the Postage By Phone™ Data
Center and, after a brief delay, display your account balance. This
consists of what you have already paid and your credit line, not what is in
the meter.
Dialing and Connecting screens will appear if you are connecting via analog
phone line.
No
i
Yes/Enter
PBP= Postage by
Phone
It is simply your
account balance.
• Select Continue.
If you select Yes, key in your dialing prefix and select Continue.
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For troubleshooting see page 18.
Step 14 Load Postage into Your System
Your postage meter does not come with pre-loaded postage.
In this step you will transfer postage into the meter from your account.
Key in the amount of postage you wish to add ~ whole dollars only.
• Select Continue.
When you select Continue (or No), the phone call or Internet connection
to the Pitney Bowes Data Center will be made.
10
11
You will be asked to confirm your choice.
Step 16 Update Your Software
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The last step will be to download the current USPS rates in
addition to any additional features you may have ordered.
• Select Get update now.
.
Press Yes or No for a receipt.
No
Yes/Enter
• The updated files will
automatically download to,
and install on, your system.
Follow the screen prompts.
Step 15 Print Your Receipt
To print a receipt, follow the display directions.
• When the software installation
process has been completed
select Continue.
12
13
Step 17 Congratulations!
Your Mailing System is Ready to Use
Install Moistener (continued)
Deck
• Select OK.
To customize your meter settings and learn all about using your
system, see the Operator Guide on the enclosed CD, or refer to
the Quick Reference Guide.
Lip
Solution
Level
Fill the moistener reservoir with
Pitney Bowes E-Z Seal sealing
solution. You may fill it later if
you don't plan on moistening and
sealing envelopes right now.
Install Optional Moistener
Position Stacker
The handy moistener allows you to moisten, seal, and apply postage to
your envelopes all in one smooth step. Position the moistener on the left
side of the deck as shown. Hold down the blue release lever and slide
moistener from left to right, with the lip of the moistener above the deck.
The stacker provides a convenient location to store your processed
mail, tape sheets, and guides. Position the stacker next to the
system as shown. Just slide it into place. It does not connect
mechanically to the system.
Stacker
14
Moistener
Release
Lever
15
Frequently Asked Questions
Frequently Asked Questions (continued)
Why is an “analog line” required for my phone connection?
Your DM system contains an internal modem for connecting to the
Pitney Bowes Data Center over standard telephone lines.
How do I start up the PC Meter Connect software?
You can start the PC Meter Connect software by double
clicking on the desktop icon placed on your Windows desktop during the installation process. Double-clicking places a much smaller PC meter Connect icon in your Windows system tray at the
bottom of your screen.
Manufacturers of digital phone systems (so called PBX systems) are
not required to adhere to the same restrictions on their inside lines as
the phone companies mandate for standard analog lines. Several PBX
manufacturers have designed phone systems that deliver much more
current to the phone than does the phone company’s analog lines.
Your modem was designed to work with a small current, one that may
be substantially less than the power put out by some PBX systems. As
a result, if you connect your modem to a PBX line, thinking that it’s an
analog line, you could damage your modem with too much current and
not even know it.
Why must I add postage to my meter?
For your safety, and to prevent any unauthorized use, your meter is
shipped without money in it. The money you paid when you signed up
for your DM system has been deposited into your “Postage-by-Phone”
(PbP) account, and is immediately available to you. You will be required
to transfer an amount from your PbP account into the meter during the
installation process. Please note that this is not an “additional expense,”
just moving money you have already paid when you acquired your
meter.
What is PC Meter Connect?
PC Meter Connect is a small software application you install on your PC
to allow your meter to connect to the Pitney Bowes Data Center through
your PC’s Internet connection rather than over a standard telephone
line. Postage refills, and system software updates will be completed
efficiently and much quicker via the Internet.
16
PC Meter Connect is now running and you may connect to the Pitney
Bowes Data Center.
Alternately, you may click on the Start button >> All Programs >> Pitney
Bowes >> PC Meter Connect.
How do I know PC Meter Connect is running?
The small system tray icon will be visible whenever PC Meter Connect
is running,
What is a scale location code?
The accuracy of any scale is affected by its geographic location on the
earth (how far it is from the Equator) and its altitude above sea level.
The scale location code provided by Pitney Bowes helps calibrate the
scale to be as accurate as possible for your particular location.
Where is my Operator Guide?
Your Operator Guide may be found on the CD that came with your
meter. Simply place the CD into your computer and select the View
Operator Guide button. The Guide is in Adobe PDF format, so you may
easily view it and print out individual sections or the entire Guide as
you wish.
17
Troubleshooting
No Dial Tone –
Check that you are using an analog line such as
a) most fax machine lines;
b) lines used by computer modem or credit card reader;
c) residential phone lines.
Check that you have entered a dialing prefix if your phone
system needs a number to reach an outside line.
If you are using a DSL line you may require a DSL filter. Contact your telephone company or local network administrator
Cannot Reach Data Center –
Check that you have entered a dialing prefix if your phone
system needs a number to reach an outside line.
Scale codes for locations in
the United States
Locations near a boundary may enter either code.
State
Code State
Alabama
Code
Illinois
Birmingham and north
13
South of Birmingham 12
North of Springfield
16
Springfield and south
15
Alaska (see map on page 16)
Indiana
Arizona
North of Indianapolis
16
15
Phoenix and north
12
Indianapolis and south
South of Phoenix
11
Iowa
Not Enough Funds –
You have tried to add more postage to your meter than you have in your account at Pitney Bowes.
Arkansas
13
North of Des Moines
17
Des Moines and south
16
To Change Information During the Setup Procedure –
• Press Clear key on numeric keypad.
Denver and north
13
North of Wichita
15
South of Denver
12
Wichita and south
14
Connecticut
16
Kentucky
14
Delaware
15
Louisiana
12
Maine
18
• At Install Not Complete, either go back to the previous step
or start the installation procedure over again.
To Change Information After the Setup Program is Complete –
California (see map on page 16)
Colorado
Kansas
Florida
• Press the Options key.
• Press the green Page Down button twice.
W Palm Beach and north
11
Maryland
15
• Select Advanced Features.
South of W Palm Beach
10
Massachusetts
17
Georgia
12
Michigan
• Press Page Down.
• Select Run Install Mode.
Still have questions?
For installation support call: 1.800.522.0020.
Reference Model: P700 (DM100i) or P7L1 (DM200L)
Alternately, your questions may be answered in the Operator Guide or
online at: www.pitneyworks.com/DM100
www.pitneyworks.com/DM200
18
Hawaii
9
Idaho
NW of Lake Michigan
18
SE of Lake Michigan
17
18
N of Salmon River Mtns.
17
Minnesota
S of Salmon River Mtns.
16
Mississippi
Kosciusko and north
13
South of Kosciusko
12
19
Scale codes for locations in
the United States
Scale codes for locations in
Alaska and California
Locations near a boundary may enter either code.
Locations near a boundary may enter either code.
State
Code State
Missouri
Code
Oregon
North of Springfield
15
Salem and north
18
Springfield and south
14
South of Salem
17
Pennsylvania
16
Montana
Helena and north
18
Rhode Island
16
South of Helena
17
South Carolina
13
Nebraska
16
South Dakota
17
Nevada
13
Tennessee
13
New Hampshire
17
Texas
New Jersey
16
NE of Colorado River
12
11
SE of Colorado River
11
Utah
13
17
New Mexico
New York
Kingston and north
17
Vermont
South of Kingston
16
Virginia
North Carolina
North of Roanoke
15
Raleigh and north
14
Roanoke and south
14
South of Raleigh
13
Washington DC
15
North Dakota
18
Washington State
18
West Virginia
15
Ohio
Akron and north
16
Wisconsin
South of Akron
15
Green Bay and north
18
South of Green Bay
17
Wyoming
15
Oklahoma
North of Oklahoma City
14
Oklahoma City and south
13
20
Location Code = 27
Location Code = 26
Anchorage
Location Code = 23
Location Code = 16
Chico
Location Code = 15
San Francisco
Modesto
Location Code = 14
San Luis Obispo
Bakersfield
Location Code = 13
21
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