StyleWell 149032 Vinegate Electric Fireplace Use and care guide

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StyleWell 149032 electric fireplace offers a cozy and inviting ambiance with realistic flame effects. Equipped with integrated charging ports, it provides convenient charging for your electronic devices while you relax and enjoy the warmth.

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StyleWell 149032 Vinegate Electric Fireplace Use and care guide | Manualzz

1007528574/319988380/611768149032/28MMP90570-TPO116

1007529313/319988378/611768150748/28MMP90570-TPO98

USE AND CARE GUIDE

VINEGATE ELECTRIC FIREPLACE WITH

INTEGRATED CHARGING PORTS

Questions, problems, missing parts?

Before returning to the store, call StyleWell Customer Service

8 a.m. - 7 p.m., EST, Monday - Friday, 9 a.m. - 6 p.m., EST, Saturday

1-877-527-0313

HOMEDEPOT.COM

THANK YOU

We appreciate the trust and confidence you have placed in StyleWell through the purchase of this electric fireplace. We strive to continually create quality products designed to enhance your home. Visit us online to see our full line of products available for your home improvement needs. Thank you for choosing StyleWell!

Table of Contents

Maximum Load Warning ...........................................2

Safety Information .....................................................3

Warranty .....................................................................5

Pre-Assembly .............................................................6

Hardware Included ................................................... 6

Product Specifications .......................................................

6

Tools Required ...................................................................

6

Package Contents ..............................................................

7

Assembly ....................................................................8

Operation .................................................................14

FCC/IC Information .........................................................

17

Care and Cleaning ...................................................17

Troubleshooting .......................................................18

Replacement Parts ..................................................20

Maximum Load Warning

MAXIMUM LOAD 70 lb. (31.8 kg)

MAXIMUM LOAD 30 lb. (13.6 kg)

MAXIMUM LOAD 15 lb. (6.8 kg)

MAXIMUM LOAD 20 lb. (9.1 kg)

CAUTION: This unit is intended for use only with the products and maximum weights indicated. Use with other products or products heavier than the maximum weights indicated may result in instability causing possible injury.

2

Safety Information

Please read and understand this entire manual before attempting to assemble, operate or install the product. If you have any questions regarding the product, please call customer service at 1-877-527-0313, 8 a.m.-7 p.m., EST, Monday-Friday,

9 a.m. - 6 p.m., EST, Saturday.

When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electrical shock, and injury to persons including the following:

1. Read all instructions before using this appliance.

2. If possible, always unplug this appliance when not in use.

3. Only a qualified service person should repair this product.

4. Do not use outdoors.

5. Do not cover the cord under the carpeting. Do not cover

with throw rugs, runners or the like. Arrange the cord away

from traffic areas and where it will not be tripped over.

6. To disconnect this appliance, turn the controls to the off

position, and then remove the plug from the outlet.

7. Connect to properly grounded outlets only.

8. This appliance, when installed, must be electrically

grounded in accordance with local codes or, in the

absence of local codes, with the current CSA C22.1

Canadian Electrical Code. For U.S.A. installations, follow

local codes and the National Electrical Code, ANSI/NFPA

NO.70.

9. This appliance has hot and arcing or sparking parts inside.

Do not use it in areas where gasoline, paint or flammable

liquids are used or stored. This fireplace should not be

used as a drying rack for clothing. Do not hang Christmas

stockings or other decorations on or near this product.

10. There is a thermostat limiter inside the heater. When inner

temperature overheating or abnormal heating occurs, the

thermostat protective device will cut off the power supply

to avoid damage to the fireplace or risk of fire.

DANGER: High temperatures may be generated under certain abnormal conditions. Do not partially or fully cover or obstruct the front of this heater.

WARNING: In order to avoid overheating, do not cover the heater.

WARNING: If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

WARNING: Under no circumstances should this fireplace be modified. Parts that must be removed for servicing must be replaced prior to operating this fireplace again.

WARNING: This heater may include a visual alarm to warn that parts of the heater are getting excessively hot. If the alarm illuminates, immediately turn the heater off and inspect for any objects on or adjacent to the heater that may have blocked the airflow or otherwise caused high temperatures to have occurred.

DO NOT OPERATE THE HEATER WITH THE ALARM ILLUMINATING.

WARNING: This appliance is not a toy. Supervise children playing near it.

WARNING: Use extreme caution when operating heater near children and the disabled.

WARNING: This heater is not intended for use in bathrooms, laundry areas and similar indoor locations. Never locate this appliance where it may fall into a bathtub or other water container.

WARNING: Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the appliance.

WARNING: To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like a bed, where the opening may become blocked.

WARNING: Use this appliance only as described in the manual.

Any other use not recommended by the manufacturer may cause fire, electric shock or injury to persons.

CAUTION: Never leave the heater operating unattended.

Extreme caution is necessary if unsupervised children or invalids are nearby.

CAUTION: Before assembly, carefully use scissors or a utility knife to cut and unwrap all parts. Make sure you do not discard the hardware.

3

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Safety Information (continued)

NOTE: Use care in assembling your new fireplace. Take your time and use the hardware provided and a quality Phillips head screwdriver. Never overtighten bolts.

Do not sit on any part of the mantel.

It is recommended to work on a soft surface like a rug or to

lay out a blanket to protect the furniture from getting scratched

during the assembly process.

NOTE: To avoid injury from unexpected starting or electrical shock, do not plug the power cord into a source of power during unpacking and assembly. The cord must remain unplugged whenever you are adjusting/assembling the fireplace.

If any part is missing or damaged, do not attempt to use or plug in the power cord until the missing or damaged part is correctly replaced. To avoid electric shock, use only identical replacement parts when servicing double-insulated tools.

NOTE: This unit is not intended for use with CRT TVs. Use only with flat-panel TVs and audio/video equipment meeting recommended size and weight limits. Never use with larger/ heavier than recommended flat-panel TVs or equipment.The base of the television must be able to rest on the supporting surface of the unit without overhanging the edges. Improperly positioned flat-panel TVs, or flat-panel TVs and other equipment that exceed recommended size and weight limits could fall off or break the unit, causing possible serious injury. For use with televisions weighing 70 lb (31.8 kg) or less. Using with heavier televisions may result in instability causing tip over resulting in death or serious injury.

NOTE:

SAVE THESE

INSTRUCTIONS

4

1 Year Limited Warranty: The manufacturer warrants that your new electric fireplace is free from manufacturing and material defects for a period of one year from date of purchase, subject to the following conditions and limitations.

1. Install and operate this appliance in accordance with the installation and operating instructions furnished with the product at all times. Any unauthorized repair, alteration, willful abuse, accident, or misuse of the product shall nullify this warranty.

2. This warranty is non-transferable, and is made to the original owner, provided that the purchase was made through an authorized supplier of the product.

3. The warranty is limited to the repair or replacement of part(s) found to be defective in material or workmanship, provided that such part(s) have been subjected to normal conditions of use and service, after said defect is confirmed by the manufacturer’s inspection.

4. The manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s).

5. Any installation, labor, construction, transportation, or other related costs/expenses arising from defective part(s), repair, replacement, or otherwise of same, will not be covered by this warranty, nor shall the manufacturer assume responsibility for same.

6. The owner/user assumes all other risks, if any, including the risk of any direct, indirect or consequential loss or damage arising out of the use, or inability to use the product, except as provided by law.

7. All other warranties – expressed or implied – with respect to the product, its components and accessories, or any obligations/liabilities on the part of the manufacturer are hereby expressly excluded.

8. The manufacturer neither assumes, nor authorizes any third party to assume on its behalf, any other liabilities with respect to the sale of the product.

9. The warranties as outlined within this document do not apply to non-accessories used in conjunction with the installation of this product.

10. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

This warranty is void if: a. The fireplace is subjected to prolonged periods of dampness or condensation.

b. There is any unauthorized alteration, willful abuse, accident, or misuse of the product.

c. You do not have the original receipt of purchase.

5

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Pre-Assembly

HARDWARE INCLUDED

AA BB CC

II

Part

LL

MM

NN

OO

HH

II

JJ

KK

DD

EE

FF

GG

AA

BB

CC

JJ KK

Description

USB output 980#

Screw- 3 x 12 mm

Screw- 3 x 12 mm

Screw- 4 x 50 mm

Magnetic Catch

Screw- 3 x 15 mm

Screw- 3 x 16 mm

Back Panel Bracket

Handle (with screw)

Tipping Restraint Hardware

Shelf Pin

Screw- 3.5 x 15 mm

Floor Glide (Pre-attached)

Metal Plate (Pre-attached)

Barrel Hinge (Pre-attached)

DD

LL

EE FF GG

MM NN

Part Number

PH28MMP90570-AA

PH-SCRBLK004

PH-SCRBLK007

PH-SCRBLK006

PH-MCHBRW001

PH-SCRBLK010

PH28MMP90570-GG

PH-BKTBRW017

A5611

PH-FTRHH510

PH-SPNPCSPLB2

PH-SCRBLK015

PH-GLDBRW001

PH-PLTBLK001

PH-HNGBRZ017

OO

HH

Quantity

4

7

4

2 set

16

2

1

16

8

2

4

16

1

2

2

PRODUCT SPECIFICATIONS

VOLTAGE

AMPS

WATTS

120VAC, 60 Hz

12.5 Amps

1500 Watts

NOTE: Hardware not shown to actual size.

PLANNING ASSEMBLY

Before beginning assembly of product, make sure all parts are present. Compare parts with Hardware Included and Package Contents lists.

If any part is missing or damaged, do not attempt to assemble, install or operate the product. Contact customer service for replacement parts.

Estimated Assembly Time: 60 Minutes

TOOLS REQUIRED

Phillips Screwdriver

6

Pre-Assembly (continued)

PACKAGE CONTENTS

J

E

L

L

I

H

G

B

C

D

A

H

L

L

K

F

NOTE: All panels are labeled left and right as viewed from the front of unit.

M

N

M

N

K

L

J

I

G

H

Part

A

B

C

D

E

F

Description

Base

Left Side Partition

Middle Shelf

Right Side Partition

Left Partition

Right Partition

Top Panel

Side Back Panels

Center Back Panel

Left Door

Right Door

Adjustable Shelf

Fireplace insert

Remote

1

1

1

4

1

1

1

2

Quantity

1

1

1

1

1

1

7

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Assembly

1

Installing the USB port

Slide the USB output (AA) through the opening in the Middle

Shelf (C).

Gently secure the USB output (AA) in place using Screws

(BB) and a Phillips screwdriver.

AA

C

BB

2

Attaching the center assembly

Align the Middle Shelf (C) between the Left and

Right Side Partitions (B and D). Push together, inserting the pre-installed screws on the Middle

Shelf (C) into the holes on the Left and Right Side

Partitions (B and D).

Tighten the fasteners from the Left and Right side

Partitions (B and D).

D

C

3

Attaching the surround bracket

Find the pre-attached metal plate brackets on the front rail of the Middle Shelf (C). Rotate the brackets to span the joints of the Middle Shelf (C) and the Left and Right Side Partitions (B and D).

Secure the surround brackets with Screws (CC).

D

CC

C

8

B

B

Assembly (continued)

4

Attaching the base

Align the Base (A) with the center assembly.

Insert Screws (DD) through the Base (A) and into the pre-drilled holes on the edges of the center assembly as shown.

Securely tighten using a Phillips screwdriver.

A

DD

5

Attaching the sides to the main assembly

Align the pre-installed wood dowel in the Left

Partition (E) with the edge of the bottom shelf.

Secure together using Screws (DD) and a Phillips screwdriver.

Repeat to attach the Right Partition (F).

E

F

DD

6

Attaching the back panels

Locate the Side Back Panels (H) and Center Back Panel (I).

Slide the Side Back Panels (H) into the grooves between the inner and outer side panels as shown. Slide all the way down until the Side Back Panels (H) meet the bottom shelf.

Slide the Center Back Panel (I) into the grooves between the center partitions. Slide all the way down until the

Center Back Panel (I) meets the bottom of the Middle Shelf

(C).

H

I

C

H

9

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Assembly (continued)

7

Attaching the door handles

Each Door Handle (II) has pre-attached screws. Remove these screws and place handles over the pre-drilled holes in the Left and Right Doors (J and K).

Place the pre-attached screws on the other side of the

Left and Right Doors (J and K) and tighten with a Phillips screwdriver through the door and into the handle.

8

Attaching the doors

Lift the Left Door (J) and align the hinges with the pre-attached hardware on the main assembly as shown.

Slide the barrel of the hinge on the door downward onto the pin of the hardware on the main assembly.

Repeat steps with the Right Door (K).

II

J

J

9

Attaching the door catch

Locate the Top Panel (G) and place on a flat surface.

Attach the Magnetic Door Catches (EE) to the Top

Panel (G) using Screws (FF) where indicated by the diagram.

G

FF

EE

K

K

10

Assembly (continued)

10

Attaching the top panel

Locate the Top Panel (G) and align the pre-drilled screw holes on the top panel with the pre-installed screws on the top edges of the main assembly.

After inserting the screws into the holes, tighten the fasteners from underneath the Top Panel (G) using a

Phillips screwdriver as shown.

G

11

Securing the back panels

Place the Back Panel Brackets (HH) between the back panels and the grooves of the assembly as shown.

Fasten each Back Panel Bracket (HH) using Screws

(GG). Repeat until all brackets are in place as indicated by the diagram.

GG

HH

11

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Assembly (continued)

12

Inserting the adjustable shelves

Locate the four Adjustable Shelves (L).

Insert the Shelf Pins (KK) into the pre-drilled holes on the inside of each cabinet side panel at your desired height. Align all pins to the same height to ensure your shelf is level.

Rest each Adjustable Shelf (L) on the Shelf Pins

(KK) as shown.

KK

13

Installing the fireplace insert into the mantel assembly

Lift the Fireplace Insert (M) carefully into the back of the unit and center in the fireplace insert opening.

Do not drag the fireplace insert across the base as it may scratch your unit.

Secure the Fireplace Insert (M) by using Screw (LL) and

Phillips screwdriver.

LL

L

M

12

Assembly (continued)

14

Installing the tipping restraint hardware

When the Tipping Restraint Hardware (JJ) is properly installed, it can provide protection against unexpected tipping of the unit due to small tremors, bumps or climbing.

Each Tipping Restraint Hardware (JJ) includes one Unit

Anchor, one Wall Anchor, one Anchor Tether, and two

Anchor Screws. Use these to complete the following steps for a proper installation.

Locate a secure wall stud behind the unit closest to the left side.

Align the Unit Anchor with a wall stud and attach with

Anchor Screws using a Philips screwdriver. The Anchor

Screws must pass through the Top Assembly (G) for proper installation.

Align the Wall Anchor in the center of the wall stud, at level with the Unit Anchor, and attach with Anchor

Screws using a Philips screwdriver.

On the Anchor Tether, detach the cable from the connector and loop the loose cable through the eyelets on the Wall Anchor and Unit Anchor. Reattach the loose cable to the connector, but do not tighten.

Locate a secure wall stud behind the unit closest to the right side, and repeat the steps above.

Tighten both Anchor Tethers by pulling the cable through the connector.

JJ

G

NOTE: Installation of the Tipping Restraint Hardware (JJ) will provide a small space between the wall and the unit.

WARNING: Installing the Tipping Restraint

Hardware will help prevent accidents or damage to the unit.

13

WARNING

• Unit must be placed on a level surface or leveled with included hardware (when applicable).

• Do not sit or stand on or allow children to climb, sit or stand on the assembled product.

• For safety reasons, it is imperative that this unit be mounted to the wall or floor.

• Unit can tip over causing severe injury or death.

• Do not exceed the recommended weight limits.

• Before cutting, drilling or hammering into any wall or floor surface, verify the location of electrical, plumbing and gas lines.

Cutting may cause serious injury.

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NOTE: The control panel can be accessed at the upper-right corner of the insert.

1

Powering the fireplace

Push the Power button to supply power to all functions of the fireplace and put the insert in a standby mode.

Push the Power button again to turn off all functions.

NOTE: All previous settings are held in memory, so the next time you power up the fireplace, the unit will turn on with the same settings.

NOTE: Holding the Power button on the control panel for

10 seconds will disable the heater function.

2

Adjusting the flame

There are 5 brightness levels that can be selected and OFF

(00) setting. Settings F5 - F1 decrease in brightness.

3

Adjusting the heater

The fireplace contains two infrared quartz heating elements.

The thermostat setting range is continuously ON or 82°F -

62°F (27°C - 17°C) .

Set the heater to (00) to use the flame effects without the heat.

The thermostat is adjustable by 2°F or 1°C increments.

Press the heater button on the control panel to turn on/off

(00) and adjust the heater setting.

The “+ / - ” buttons on the remote will increase / decrease temperature setting.

NOTE: To change between °F and °C press and hold the

Heater button on the control panel for 3 seconds.

/

4

Setting the timer

Pressing the Timer button will cycle through the timer settings; 30 minutes, 1 Hour, 2H, 3H, 4H, 5H, 6H, 7H,

8H, 9H and off (00).

5

Adjusting the flame speed

Pressing the Speed button on the remote to cycle through flame speed setting.

Each flame color option has speed options available.

Setting S1 is slowest ranging up to setting S5 which is the fastest.

14

Operation (continued)

6

Replacing the remote control battery

When the remote control stops operating or its range seems reduced, it is time to replace the batteries with new ones.

On the back end of the remote, press and slide

the battery door open and remove the old battery.

Insert two AAA batteries, checking that the + and -

sides of the battery match inside the battery

compartment.

Replace the battery compartment door.

NOTE: Do not mix old and new batteries. Do not mix alkaline, standard (carbonzinc), or rechargeable (nicad, nimh, etc) batteries. Do not ingest batteries.

7

Disposing of used batteries

The battery may contain hazardous substances that could endanger the environment and human health.

This symbol marked on the battery and/or packaging indicates that used battery should not be treated as municipal waste. Instead it shall be left at the appropriate collection point for recycling.

By correctly disposing used batteries, you prevent potential negative consequences for the environment and human health. Recycling used materials also conserves natural resources.

For more information about collecting and recycling used batteries, please contact your local municipality, your waste disposal service or the point of sale where you purchased this product.

NOTE: Please operate the remote control at a slow measured pace. Press the remote control buttons with an even motion and gentle pressure. Repeatedly pressing buttons in rapid succession may cause the transmitter to malfunction.

NOTE: Batteries should be removed if the product is to be left unused for a long time.

15

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Operation (continued)

8

Power cord information

This heater is for use on 120 volts. The cord has a plug as shown in the figure.

Connect to properly grounded outlets only.

Do not use a two-prong adapter. Never use with an extension cord or relocatable power tap (outlet/ power strip).

9

Patented Safer Plug ® information

This product is equipped with a Safer Plug ® , which is an advanced safety device that helps detect electrical fires caused from faulty outlets.

Overloading of outlets, adapters and surge protectors may cause overheating, damage, and increased risk of fires. The Safer Plug continuously monitors the temperature in the plug and outlet and will turn off the heater to prevent unsafe outlet overheating.

If the Safer Plug cuts the power due to unsafe conditions it will show an

“ Er ” message on the screen. If this occurs the Safer Plug has prevented a potentially unsafe condition.

To reset the device if this occurs, first allow the plug to cool down. Once the plug has cooled down, unplug the device and wait 5 seconds, then plug back in and continue to use normally.

If the Safer Plug continues to activate, your outlet may be faulty. Check your heater cord and plug connections. Faulty wall outlet connections or loose plugs can cause the outlet or plug to overheat. Be sure the plug fits tight in the outlet. Heaters draw more current than small appliances.

Overheating of the outlet may occur even if it has not occurred with the use of other appliances. During use check frequently to determine if your plug outlet or faceplate is HOT! If so, discontinue use of the heater and have a qualified electrician check and/or replace the faulty outlet(s).

SAFER PLUG

16

FCC/IC Information

WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could

void user’s authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part

15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a

residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and

used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause

harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the

user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and the receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that may cause undesired operation.

Twin-Star International Inc.

1690 S. Congress Ave., Suite 210, Delray Beach, FL 33445

1-866-661-1218

This Class B digital apparatus complies with Canadian ICES-003.

Care and Cleaning

Dust your fireplace regularly with a soft non-lint-producing cloth or household dusting product.

Clean your fireplace with a gentle non-abrasive household cleaner. Dry your fireplace immediately with a soft cloth or towel.

The motors used on the fan and the flame generator assembly are pre-lubricated for extended bearing life and require no further

lubrication. However, we recommend periodic cleaning/vacuuming of the fan/heater.

Make sure the unit is turned OFF and unplugged whenever you are cleaning the heater or fireplace.

WARNING: Make sure the power is turned off before proceeding with repairs. Any electrical repairs or rewiring of this unit should be carried out by a licensed electrician in accordance with national and local codes. If repairing or replacing any electrical component or wiring, the original wire routing, color coding and securing locations must be followed. During any service of this appliance, the power to the unit must be turned off. First turn the main power switch to the OFF position. Then remove the electrical plug from the wall outlet.

WARNING: Electrical outlet wiring must comply with local building codes and other applicable regulations to reduce the risk of fire, electrical shock and injury to persons.

WARNING: Do not use this fireplace if any part of it has been under water. Immediately call a qualified service technician to inspect the fireplace and replace any part of the electrical system.

WARNING: Disconnect power before attempting any maintenance or cleaning to reduce the risk of fire, electrical shock or personal injury.

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Troubleshooting

PROBLEM

Fireplace stopped heating before reaching the desired temperature.

Display shows "

There is no power and the logs do not glow.

"

Display shows " "

Display shows " "

Display shows " "

Heater does not blow warm air.

ROOT CAUSE

Fireplace has reached set temperature.

Temperature around fireplace might be a few degrees higher than other area in the room.

CORRECTIVE ACTION

Set the fireplace to a higher temperature or always “on”.

The thermostat sensor is broken or disconnected.

The thermostat sensor short circuited.

Manual Reset overheat protection has triggered.

Power cord overheating protection has activated.

The heater is in a cool down cycle.

There is no power to the unit.

Unplug the fireplace, remove the back panel of the fireplace and check that the thermostat is plugged into the main circuit board. If this does not solve the problem contact customer service for a replacement thermostat sensor.

Contact customer service for a replacement thermostat sensor.

Inspect the heater and check that the air inlets and outlets are not blocked as this may cause overheating. Unplug the heater for 30 minutes and allow it to cool down. Replug and operate. Monitor the heater for signs of overheating. If the problem persists, discontinue use of the heater and contact customer service.

Check your heater cord and plug connections. Faulty wall outlet connections or loose plugs can cause the outlet or plug to overheat. Be sure the plug fits tight in the outlet. Heaters draw more current than small appliances. Overheating of the outlet may occur even if it has not occurred with the use of other appliances. During use check frequently to determine if your plug outlet or faceplate is HOT! If so, discontinue use of the heater and have a qualified electrician check and/or replace the faulty outlet(s).

Normal operation will continue to run for less than one minute before shutting down.

Times will vary based on temperatures.

During this time cool air will blow.

Check that the unit is plugged into a standard 120V outlet. Press the Power button several times and make sure power is set to the “ON”position.

The logs are not glowing, and there is no flame effect.

The flame effect turned off.

Press the Flame button several times.

18

Troubleshooting (continued)

PROBLEM ROOT CAUSE

Flame effect works but heater function does not and the emberbed flashes when the Heater button is pressed.

The heater is disabled.

There are no batteries.

The signal is poor.

The remote control is not working.

The remote is too far from the heater.

CORRECTIVE ACTION

With the power on press and hold the Power button on the control panel for 10 seconds.

Once re-enabled the emberbed lights will flash multiple times.

Change the remote batteries.

Operate remote transmitter at a slow measured pace.

Press the remote control buttons with an even motion and gentle pressure. Repeatedly pressing buttons in rapid succession may cause the transmitter to malfunction.

Operate the remote at a distance less than

20 ft from the front of the appliance; point the remote at the control panel.

19

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Replacement Parts

For replacement parts, call our customer service department at 1-877-527-0313, 8 a.m.-7 p.m., EST, Monday-Friday,

9 a.m. - 6 p.m., EST, Saturday.

Part

8

9

10

5

6

7

3

4

1

2

Description

Flame Circuit Board

Flame Generator Driver Mode

Control Circuit Board

Ember Bed with Log Set

Control Panel Circuit Board

Main Circuit Board

Thermostat Sensor

Blower / Heater Assembly

Front Panel with Frame

Remote Control

Qty.

1

1

1

1

1

1

1

1

1

1

Part Number

Y21-S307-P40

P10-6-QCF

Y21-S306-P184CF

Y21-S306-P02CF

Y21-S306-P32CF

Y21-S306-P15-HDCF

INS-NTC-TMCF

Y21-S306-P01CF

Y21-S306-P27CF

P178-HDCF

4

1 2 3

8

7

5 6

9 10

20

Notes

21

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Notes

22

Notes

23

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Questions, problems, missing parts? Before returning to the store, call StyleWell Customer Service

8 a.m. - 7 p.m., EST, Monday - Friday, 9 a.m. - 6 p.m., EST, Saturday

1-877-527-0313

HOMEDEPOT.COM

Retain this manual for future use.

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Key Features

  • Realistic flame effect creates a cozy ambiance
  • Adjustable flame brightness and heat settings for customized comfort
  • Integrated charging ports for convenient device charging
  • Remote control for easy operation from anywhere in the room
  • Overheat protection for safety and peace of mind
  • Compact design suitable for various room sizes

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Frequently Answers and Questions

Can I use the fireplace without heat?
Yes, the fireplace has a flame-only mode, allowing you to enjoy the ambiance without heat.
How many charging ports does the fireplace have?
The fireplace has two integrated USB charging ports for conveniently charging your devices.
What is the maximum weight capacity of the fireplace?
For maximum safety, the weight capacity of the fireplace is 70 lb.
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