Occupational Health & Safety Manual

Occupational Health & Safety Manual
Focus Communications Inc.
Health & Safety Manual
Element 2.0
The management at each work location represents Focus Communications Inc. and shall be responsible for
creating and maintaining a safe and healthy work environment. “Responsibility” is the obligation to carry out
assigned duties. Every person employed by Focus Communications Inc. has safety responsibilities in our OHS
Program. Any level of management may delegate some of its responsibility for safety but cannot delegate any of
its accountability.
Overview of:
Management Responsibilities
A Manager for Focus Communications Inc. is responsible to ensure that employees are provided with instruction,
safety procedures and training to safely perform their duties without undue risk. Some of these responsibilities
include, but are not limited to:
Initiate, maintain and monitor the health & safety program and our commitment to safety and quality.
Train and instruct employees in the company OHS Program.
Evaluate the work site for safety hazards and eliminate or control these hazards before work starts.
Ensure only authorized, properly trained employees operate equipment.
Enforce all Company and WCB Health & Safety Rules and Regulations.
Ensure equipment is properly maintained and remove defective tools and equipment from service.
Inspect areas daily for hazards and unsafe acts.
Report and investigate all accident, incidents and near misses.
Support the Joint OHS Committee (or representative) and act upon their recommendations.
Perform detailed annual reviews of the overall program.
Lead by personal example and promote a positive safety attitude.
Watch for employees that may be impaired by illness, medication, or lack of sleep and take appropriate action.
Promote safety awareness in employees.
You are required to perform these duties as instructed. If you have any questions regarding your
responsibilities, please contact the President. Failure to fulfill your responsibilities as Manager will result in
disciplinary action, up to and including termination.
Foreman Responsibilities
 Know and understand the Company's Health & Safety Program and our commitment to safety.
 Ensure compliance with the Focus OHS Program and with all applicable laws and regulations applicable at the
site of work.
 Establish and implement any site-specific rules and procedures required to supplement the company OHS
 Establish and communicate site Emergency and Evacuation Procedures to all workers on site. Determine the
closest Hospital /Clinic & establish the most effective routes.
 Educate workers in all site-specific hazards, rules and procedures.
 Liaise with the management or management representative in discussing the overall site safety plan.
 Ensure frequent regular safety inspection of work areas.
 Ensure the equipment and facilities are properly maintained.
 Investigate and report all accidents and ensure immediate corrective measures are taken to prevent further
accidents from occurring.
 Ensure that only authorized and adequately trained workers are employed on Focus work sites.
 Ensure that the proper personal protective equipment is available and worn as required.
 Use "Corrective Discipline" to ensure all workers are meeting all of their safety responsibilities.
 Provide a pro-active safety environment and build safety into every activity.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Workers' Responsibilities
It is the responsibility of all employees to co-operate with and assist Foremen and Management in maintaining a
safe working environment. Employees are responsible for following safe work procedures and rules. All workers
have the following responsibilities:
Support and follow the OHS Program and Written Work Procedures.
Abide by WHMIS Regulations.
Do not participate in practical jokes or horseplay.
Remain attentive to your surroundings and the work you are doing.
Contribute to maintaining good housekeeping and take corrective action, when practical, to eliminate
potential hazards.
Report unsafe acts and conditions to your Foreman or Safety Representative.
Inspect equipment prior to use and notify your Foreman if you discover any missing component or defect in
any equipment or protective device.
Immediately report any injury or health concern to the designated first aid attendant or supervisor.
Do not enter the job-site if you are impaired by alcohol, drugs or medications.
If you are ill, or have been injured off the job report this condition to your Foreman if there is any question of
your ability to do your job safely.
If you feel that you are not adequately trained or otherwise doubt your ability to safely do a particular job task
(examples fear of heights or confined spaces, back problems) notify your Foreman.
Workers have the right to refuse to do a work activity they feel is unsafe. Notify your Foreman and co-operate
in finding the safe way to do the work.
Properly use and care for the PPE you are required to use..Exchange any damaged PPE as required.
Offer suggestions to improve work practices and eliminate unsafe conditions.
Promote safety to your fellow employees.
You are required to carry out these responsibilities. Real success with accident prevention is achieved when
every individual worker is dedicated to personal safety and the safety of people he or she works with.
Remember that one moment of inattention, one careless act, can injure you or others - even fatally.
Subcontractors and their employees must comply with the Focus Communications Inc. OHS Program and all site
specific Safety Rules & Regulations while performing on-site work for Focus Communications Inc. You are
required to carry out these responsibilities. Subcontractors are expected to contribute to the overall safety plan.
Subcontractors are required to be particularly careful that their work activities do not create a hazard for others
on site.
Subcontractors are required to review the OHS Program on arrival on site and sign an acknowledgement of review
and understanding.
Subcontractors' responsibilities include but are not limited to:
Have a signed copy of their Occupational Health and Safety Policy posted on site.
Comply fully with all aspects of the Focus Communications Inc. OHS Program.
Fully comply with all WCB and Government Regulations.
Be familiar and knowledgeable with the site-specific safety requirements and work hazards.
Discipline workers who refuse to follow rules and safe work procedures.
Provide and enforce the use of required Personal Protective Equipment.
Where the work of any contractor could create a hazardous environment the contractor shall notify Focus
Communications Inc. before commencing the work. The contractor shall take appropriate measures to protect
the safety and health of others on site.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Train all personnel in the WHMIS Program and continuously comply with WHMIS Regulations. Proof of
WHMIS Training is required. Have MSDS for all WHMIS Controlled Products the subcontractor will have on
site and provide a list of these Controlled Products.
Report any injury or accident immediately to Focus Communications Inc..
Fully investigate every serious accident or serious near miss incident to the standards required in the Focus
OHS Program Manual and provide a copy to Focus Communications Inc.
Perform routine safety inspections of their work area.
Hold safety Crew Talk meetings with their crews every week and keep a record of the meetings.
Maintain housekeeping standards.
Ensure their Foremen follow the same written responsibilities that Focus Communications Inc. Foremen are
required to follow in the Focus OHS Program.
Ensure their employees follow the same written responsibilities that Focus employees are required to follow
in the Focus OHS Program and, if required, participate in the Focus OHS Committee.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Element 3.0
In accordance with OHS Regulation should Focus employ twenty (20) or more regularly employed workers, a
Joint Committee shall be required. A “Worker Health & Safety Representative” is required where there are more
than nine (9) but fewer than twenty (20) workers of an employer regularly employed. This representative shall
have the same responsibilities as a Joint Committee. From this point forward the Worker Representative and Joint
Committee (sharing the same responsibilities) shall be referred to as “The Committee”.
The Committee will meet at least once each month to monitor and improve the site safety activities and members
will exhibit special interest in day-to-day safety on a continuous basis. All management and worker
representatives will work in a cooperative manner to identify hazards, support safe work practices, and promote
safety awareness. All Safety Representatives will contribute to the opportunities for every person on the job to
work injury free.
Focus Communications Inc. will provide time for all Safety Representatives to carry out their duties.
Committee Structure
The Committee is an independent committee and separate from all other committees.
The Committee will be composed of equal numbers of nominated management representatives and elected
employee representatives. A minimum of four (4) members is required. Management will appoint two (2) or
more members and the non-management employee group will elect an equal number of Safety Representatives.
The Committee must have 2 Co-Chairs, one selected by the worker representatives, and the other selected by the
employer representatives.
The Co-Chairperson alternate chairing duties and will preside over the Safety Committee meetings. All members
will respect the authority of the Co-Chairs and observe "rules-of-conduct" in all meetings.
Alternates shall be elected for each employee Safety Representative. Management will appoint a replacement
management Safety Representative if the need arises.
The names of all Safety Committee Members and Alternates will be posted on the Safety Notice Board.
The Committee provides a forum for management and labour to work closely together in their common
dedication to health and safety. The employee representatives contribute their detailed, practical knowledge of
work activities and areas of difficulty. Management representatives contribute their knowledge of Focus
objectives and policies.
The Committee participates in Safety Inspections and Accident/Incident Investigations and discusses the
findings from these activities for the purpose of improvement and prevention.
The Occupational Health & Safety Committee assists in resolving cases of "Refusal to do unsafe work".
The Committee is a recommending body, it serves in a consultative role. Management will promptly review the
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
recommendations of The Committee and responses will be scheduled and assigned. The Committee will be
advised of the action plan prior to the next meeting.
The legal channel of communications recognized by the W C B of British Columbia is between the employee and
the Foreman. The Foreman is responsible for the direction of the employee and ensuring safe work procedures.
The Committee and each of its members are to be respected in all matters of Health and Safety. In cases of
imminent danger they may intervene until a Foreman is available.
Responsibilities of Safety Representatives/Committee Members
Promote the protection of worker health and safety, compliance with WCB regulations, Focus
Communications Inc. rules and regulations, and the requirements of this Occupational Health and Safety
Meet at regular intervals, but at least once a month. Prepare and post The Committee meeting minutes on
the Safety Notice Board, so they are available to all parties.
Review records relating to accidents, injuries, occupational diseases and near misses, and provide written
recommendations to prevent recurrence.
Review inspection reports and provide written recommendations on hazard elimination and control.
Review and monitor activities to ensure hazards are eliminated or effectively controlled.
Regularly inspect work-sites, equipment, the organization of the work and work practices to identify and
correct hazards.
Participate in investigating accidents, incidents and conditions that cause, or have the potential to cause,
injury or disease.
Consult with the workforce and respond to worker complaints or suggestions on health and safety that
have not been resolved in the workplace, and take appropriate action on complaints, reports and
Participate in resolving incidents of cessation of unsafe work.
Participate in the annual review of the OHS Program implementation, operation, and effectiveness.
Duties of the Safety Committee Members at Meetings
Co-Chair (alternately)
Schedules meetings
Prepares the agenda
Presides over the meeting
Guides the meeting
Maintains an unbiased viewpoint
Ensures all discussion points are covered & end with a decision
Reviews and approves Minutes
Ensures that The Committee carries out its functions
Keeps Records/Statistics
Reports on the status of The Committee recommendations
Keeps the meeting minutes
Distributes and posts the minutes
Assists the Co-Chairs as required
Other Members
Actively encourage input from both Foremen and employees
Bring positive suggestions and recommendations to The Committee meetings
Follow the direction of the Co-Chairs
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Be involved and contribute
Co-operate and work as a team
Seek to resolve issues by consensus
Prior to each meeting, an agenda should be prepared and distributed to the membership. This will assist the
members to prepare themselves and keep the meeting on track
The Committee meets to discuss and improve the Health and Safety Program. In these meetings, management
and labour focus their abilities to improve the performance of the program. They discuss and analyze safety
issues and make sound recommendations. They examine records and reports and new health and safety
information. They consider and undertake projects that will prevent accidents and enhance overall safety within
the organization.
Usually individual cases of unsafe acts or unsafe conditions (fix-it items) are matters which are to be routinely
resolved through Foremen and workers informing their Foremen. These items only become an appropriate topic
for the Safety Committee when they cannot be resolved or when the actions taken fail to correct the situation.
The meeting should generate new and positive ideas, suggestions, recommendations and decisions. The agenda
will help to keep the meeting in order, however the Co-Chairs are the key in achieving a productive meeting.
Topics other than those of a Health & Safety nature have no place in the meeting and must be dealt with
elsewhere. The Committee meetings must not be used for discussion of labour/management items. Topics that
are confrontational or very complex should be avoided at the monthly meetings as they are often very time
consuming and detract from the agenda. These topics require a specific meeting at some other time.
Decisions are reached through discussion and consensus, not by voting. The Co-Chairs will assist the group to
reach consensus on each item. It is important to stay on the topic. Avoid going round and round on issues,
drifting off topic, excessive conflict, personal confrontation and over-thinking issues. Be results oriented.
An occasional review and critique of the group’s effectiveness is a healthy, productive exercise and essential to
maintain its integrity. Periodically the Safety Committee must assess its accomplishments and determine how it
can be more effective.
Minutes are to be brief and factual. When applicable they should name persons assuming responsibility for action
and completion dates. Minutes should be promptly typed and distributed.
A Foreman may attend some meetings, as will others in the management group. Normally when they attend the
meetings they will sit as observers and the meeting will be conducted in its normal fashion. In some cases the
Committee may wish to have someone in as a speaker to advise or instruct on a particular topic. Management
will receive this request or recommendation in the same manner as all Committee recommendations.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Element 4.0
Focus Communications Inc. recognizes the need for clearly written General Safety Rules and job specific “Written
Work Procedures”.
When the investigation results of an accidents or near miss indicate that written rules or procedures should be
produced or revised, the action will be promptly taken. The Joint Occupational Health & Safety Committee shall
assign individual (s) to research and develop new written procedures and monitor until completion.
Generally, foremen, safety representatives and employees experienced in the work will work together to ensure
written work procedures are accurate and complete. These job specific procedures shall be circulated and
explained to all workers assigned to the site. A copy of the written work procedures shall be maintained on site
and within this Manual.
It is mandatory that all employees and subcontractor employees follow all written rules and procedures. Focus
Communications Inc. will not tolerate disregard for written rules and work procedures. Corrective action
will follow when any employee fails to comply. The corrective action will be commensurate with the
circumstances and degree of hazard. Serious infractions (for example, unauthorized removal of lockout locks) will
result in immediate termination of employment.
Prior to Work Commencement
As outlined within this section, prior to any work commencement, steps must be taken to insure the safety of all
persons employed on site. This will require a Risk Assessment of the proposed work site, development of
required Written Work Procedures (should job specific procedures be required) a Notice of Construction (if
required) and finally, Crew Safety Meeting before job start up.
Risk Assessment
Upon notification of a new project, management shall initiate a Risk Assessment/Pre-Field of proposed job site (s)
utilizing Risk Assessment Form located in the Forms section of this Manual.
At that time JHSC may request detailed Written Work Procedures to be created for the project or call upon a
qualified employee for generation of the required Written Work Procedures. Should new Work Procedures be
required for new job sites, copies of these procedures shall be maintained on site and copy added to this manual.
All workers to this project shall receive and be familiar with all new procedures prior to commencing work at this
Focus Communications Inc. General Safety Rules will be clarified with all employees and contractors at
indoctrination and on a site-specific basis during "crew meetings".
Foreman shall insure that all workers on-site are aware of specific safety issues as well as the following General
Safety Rules.
All employees must report to work in a fit and healthy condition.
No employee shall report for work, enter or remain on the job site when under the influence, or after affects
of alcohol or mood altering drugs.
Report any serious concerns about co-workers when you believe they are at risk of having an accident.
Be alert at all times on job sites. Watch footing for slippery areas, slopes, loose surfaces and tripping
hazards. Look up and be aware of overhead hazards, men working above or suspended loads. Be cautious
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
around machinery and rigging. Never enter the bight formed by rigging passing through blocks. Never
enter the pinch points where the rotation or movement of a crane, hoist or piece of mobile equipment could
trap you.
 Obey all posted warning signs and warning barriers.
 Do not carry loads that obstruct your vision to a degree that creates an unsafe condition.
 Do not assume objects in place are securely attached and safe to walk or climb on, or safe as a handhold.
(Examples are planks, plywood sheets, shoring jacks, pipes, brackets, and other similar items).
 All PPE required on the job site shall be worn or used and must be maintained in good condition.
 All PPE required for specific tasks shall be worn or used by workers doing those tasks. Failure to comply
shall result in disciplinary action.
 Use eye protection when there is any chance of flying matter striking the eyes.
 Use hearing protection when you are exposed to high noise levels, even briefly.
 Wear hand protection whenever required for the work you are doing.
 Always respect the serious consequences of falling. Even a minor fall can be fatal or cause very serious
injuries. Working at heights above 3 m requires specific fall-protection procedures.
 No employee shall remove someone else's lockout lock or tag except Foremen in strict adherence to the
Lockout Procedure.
 No employee shall work or act in a manner that could cause an accident or a health or safety injury to
another employee.
 Do not do any job you are not authorized to do or operate any equipment you are not authorized to use.
 Do not exceed speed limits or equipment or rigging capacity limits.
 Horseplay or fighting will not be tolerated.
 No employee shall threaten, intimidate or coerce another employee. Disciplinary action will result in any
infraction of this.
 Inspect your tools and equipment prior to all shifts.
 Know the location of emergency equipment and know how to use it. If unsure, ask your foreman.
 Maintain good housekeeping standards .
 Any unsafe conditions or acts are to be reported immediately to your Foreman.
 All accidents and incidents are to be reported to your Foreman immediately.
Focus Communication Inc.s’ OH&S Program is mandatory and will be enforced.
Emergency Considerations
The management of Focus Communications Inc. in its concern for all employees has addressed the unlikely but
serious issue of major emergencies.
Marshalling Point
Management, (the Foreman on job-sites) will select a location for employees to gather if an evacuation is
necessary. This location to be known as the marshalling point should be chosen with the following
Large enough for all workers to gather
Out of the path of entering emergency vehicles
Accessibility to the bulk of the workforce
Shelter in inclement weather
Location of the Marshalling Point shall be posted on the Safety Board or explained to the workers on job sites.
Should an earthquake occur, during the shaking do not panic. If you are indoors, remain in the building until
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
after the shaking has stopped. Debris falling from the building is a major hazard. Immediately seek protection in
the closest available location. (Note: some suggestions may apply only to job-sites). In a high-rise building stay
away from windows and outside walls. Do not use an elevator.
Suggested locations indoors are:
Under stairs
Corners of building
Under a desk or table.
When out-doors:
Get into an open area.
Move away from trees, buildings, power lines and outside walls.
After the shaking has stopped:
Depart the building immediately.
Provide assistance to the First Aid attendant to attend to any injured workers.
Check for fires, gas or water leaks, and broken electrical lines. If there is damage, turn the utility off if
possible. If there is no damage, do not turn off the gas.
If there is a gas leak, extinguish all fires, do not use matches, lighters or operate any electrical switches.
Alerting System
Focus administrative offices are equipped with local alarm systems for fire alarms designed to alert people of a
fire within the building only. It is not connected to any outside monitory agency, so the fire department needs to
be contacted independently. Any employee who detects a fire shall alert others in the area immediately by
shouting "FIRE, FIRE, FIRE !" and activating the nearest fire alarm pull station (simply pull the lever of the
general alarm).
 Call 911 and give the address and location of the fire. (Focus office or Work-Site address with the nearest
cross street)
Know the location, uses and how to operate all firefighting equipment in the area.
Know all possible escape routes and practice quick exits.
Know where emergency numbers are posted.
Fighting a Fire
If the fire is small, and equipment is at hand and the employee(s) who would fight the fire has a safe route of
escape, employees are encouraged to extinguish the fire. If the initial attempt to put out the fire is not
immediately successful then the employee should evacuate. Under no circumstances should employees put
themselves in the position of danger in attempting to fight fires.
**Quickly size up the situation, and stay calm.**
Large Fire Procedure
Sound the alarm and ensure everyone leaves the area or building. Do not attempt to control the fire.
 Call 911 immediately.
 Delegate individuals to keep people a safe distance away.
 Meet the emergency crew when it arrives and direct them to the proper area.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Small Fire Procedure
Sound the alarm & ensure every one leaves the area or building. Call 911 immediately.
 If the fire is contained, a fire extinguisher can be used. (if safe to do so) Always have an open exit at
your back prior to attempting to put on a fire stay low - avoid the heat and smoke.
 Aim the extinguisher at the base of the fire. Short, spreading sweeps at base of fire. Ventilate the area
only after fire is out.
 Ensure the fire emergency crews are aware of the situation and that it is considered under control.
They will usually check the area anyway.
Vehicle Fire Procedure
Never fight a vehicle fire unless it's small and away from gasoline and flammable vapours.
If safe use an ABC extinguisher. Spray at the base of the flames.
Call 911 immediately and explain the location and situation.
Accuracy is vital as time is precious. A 5 lb extinguisher will not give much more than 12 seconds of
usage discharge time.
Stored pressure extinguishers allow interruptions in the flow of the extinguishing agent by releasing
the handle. Sometimes intermittent bursts can extend the discharge time and still be effective in
controlling a fire. This is more likely to be true on Class A fires and less likely on Class B fires.
When attacking a large fire, it may be advisable to give the extinguisher a test burst before
approaching the flames to be sure the extinguisher is working.
Upon discovering a fire, never walk into a closed area beyond the flames to get an extinguisher. The
extinguisher may not be adequate protection to get back out.
Pressurized Extinguishers (Class A, Class B, Class C)
Stored pressure extinguishers may propel a gas, a powder or a liquid depending on the type. To ensure that the
pressure is present when it is needed, these extinguishers have a pin installed, locking the handle. The pin is
sealed and tagged with the date of the fast inspection. To use the extinguisher, the seal must be broken and the
pin removed before the discharge lever can be depressed.
Remember - The objective is to attack the source of the combustion, not the resulting flames. Aim at the closest
point at the base of the fire and depress the handle. The practical range of most extinguishers is limited to about 6
to 8 meters. It is advisable to stay low in order to avoid the heat and smoke. Use a sweeping motion over the
surface of the burning material to spread the extinguishing agent evenly. The flammable material and flames can
often be forced back to a wall or into a corner where it is easier to extinguish.
The primary responsibility of all employees in case of a fire is to ensure the safe evacuation from the building. The
best way to do this is to be prepared.
 Be completely familiar with the evacuation plan of the building. (These, along with marshalling points will
be located on your Safety Board)
Main difficulties for a successful evacuation are:
 blocked exit routes and
 panic
Visibility during a fire can be severely limited, causing people to easily bump into things or fall down, ensure
evacuation routes are free from:
 Boxes
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Filing cabinets
Miscellaneous material
Spilled fluids
In the event of the sounding of a signal to evacuate, every employee is required to precede immediately to their
designated marshalling point. Doors and windows are to be closed to prevent rapid spreading of fire. Avoid
panic, respect your fellow employees, move quickly in an organized manner and assist any handicapped or
injured employees.
Go directly to the marshalling point. Stay Alert and listen for further instruction or requests. In an Emergency
Situation take direction immediately. DO NOT question the direction of Management; no insubordination
will be tolerated. DO NOT leave the marshalling point until directed to do so by the Fire Official.
A roll call will be made at the marshaling point. If an employee is unaccounted for, notify your supervisor
immediately. At no time shall any employee re-enter the building until authorized by fire fighting personnel.
Management shall pass on to fire fighting personnel a full description of the missing employee including:
 Name, Physical description (clothing worn), last seen and by whom
Focus shall ensure that all they are aware of the potential for violent acts or threats directed against its employees
and are trained in the appropriate protective actions to take if faced with these situations.
Primarily exposure to Violence will become a safety issue when the employee has been dispatched to a
neighbourhood or area having historical problems with the local residents due to their life style choices. All
Project Coordinators will ensure, prior to dispatch, that the work location is safe. If there are any signs of
dangerous behaviour, inform your foreman immediately.
Response if a Risk Assessment indicates a Hazard Exists
Provide direction to workers outlining safe response methods and incident reporting procedures.
Focus will develop written instructions detailing the violence prevention procedures to be followed by
training workers and supervisors,
Explain the work environment arrangements implemented to prevent incidents of violence.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Should you be required to handle any contaminated or possibly contaminated material (biohazard or otherwise)
disposable gloves (located in your vehicle kit) shall be used at all times. Please follow any directions imprinted on
glove packaging and report all hazards to your immediate supervisor.
Remove disposable gloves as soon as possible if they become damaged or contaminated. Remove them after you
have completed the task that required gloves.
Do not wash and reuse your gloves.
Use new gloves for each new task.
Follow these steps to make sure your hands do not contact any exterior portion of the used gloves:
1. With both hands gloved:
- Grasp the outside of one glove at the top of the wrist.
- Peel off this glove from wrist to fingertips while turning
out as you peel the glove away from you.
- Hold the glove you just removed in your gloved hand.
With the ungloved hand:
Inserting your fingers on the inside of the other glove
the top of your wrist (see image 3).
3. Turn the glove inside out while pulling it away
from you, leaving the first glove inside the second
(see image 4.)
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
4. Dispose of the entire bundle promptly in a waterproof
garbage bag.
5. Wash your hands thoroughly with soap and water as
soon as possible after removing gloves and before touching
non-contaminated objects and surfaces.
Needles and other items (for example, condoms) that may carry the HIV and the hepatitis B and C viruses are
often thrown away in streets, public washrooms, regular garbage, parks, alleys, vacant lots, and on beaches. They
have also been found in manholes and street vaults.
General Rules
 If you find a used condom, do not use your bare hands to pick it up. Use waterproof gloves, tongs, or
something else to pick it up and throw it in the garbage.
 Do not pick up sharps and other items unless you have the proper equipment and PPE (personal protective
 Do not pick up anything with the intention of discarding it later. You could injure yourself before you
discard it.
 Do not place needles in regular garbage under any circumstances - you may create a hazard for others.
 Don't reach for objects you can't see
 Look before reaching. Don't use your hands to feel or reach into any area if you can't see the contents or if
you don't know what's there. Use a long-handled stick or other object - not your hands - to explore hidden
spots. A flashlight could be used to move objects and to shed light on hard-to-see objects.
Procedures for Sites without Sharps Containers
One-needle containers - that fit easily into pockets - have been designed for outdoor workers who may not be
close to sharps disposal equipment. The following method is for a one-needle container, or if one is not available
suggestion on alternative containers. You must use only one hand with this technique to avoid jabbing yourself:
Wear disposable, waterproof gloves.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Use a proper puncture-resistant and leak proof, one-needle container. If one is not available, use something that
may safely hold the needle until it may be disposed of properly. Glass or Plastic drink containers are
recommended. They may be sealed and are usually readily found.
Remove and discard the gloves. Wash your hands with soap and water at your first opportunity
WCB Regulations require that provisions be made for workers who may be working alone. Normally, at Focus
Communications Inc. this will only apply to job-site work or to workers who may be conducting maintenance or
similar work after-hours.
A "check in" person will be assigned to be responsible for checking with the "working alone individual". This
person will be the foreman, another worker or office personnel. The working alone person will check with the
assigned person at designated times.
If the designated person does not receive a check call at the scheduled time the following steps will be taken:
Attempt to reach the individual by phone, radio, pager etc. Failing to make contact after waiting a pre-designated
time, either arrange for a nearby worker or foreman to check on the "alone" individual or investigate the status of
the individual.
For most job-sites, the Company worker will not be "working alone" (owner or general contractor personnel will
be nearby). In such cases, the "check in" will only be required upon arrival and departure from the location.
Electrical or mechanical equipment that is defective shall
not be used. Report all such equipment to your supervisor.
Do not use electric cords that are frayed or defective. Power
cords should be attached directly to the wall, power bar or
floor outlet whenever possible.
Be sure to obtain prompt first aid for paper cuts or other
wounds that penetrate through the skin.
Extension cords must not be used to connect permanent
electrical equipment. The only exception to this are "fused"
multi-outlet strips (power bars).
Setting Up a Computer Workstation
Musculoskeletal injuries are common among office workers.
They are also called "repetitive strain injuries." Carpal tunnel
syndrome is one example.
Designing a computer workstation properly can reduce many
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
of these injuries. You should be able to sit and carry out work tasks in comfort. You should also be able to move
around easily.
Here are some tips on how to set up the different parts of a workstation for the most comfort
Approved eye protection shall be worn when working in locations where eye hazards from flying
particles or hazardous substances exist.
Protective gloves shall be worn when handling sharp materials.
Do not climb storage racks or use make- shift ladders. Only approved ladders, platforms, and lifting
devices may be used.
Do not place material in front of firefighting equipment, alarm boxes, electrical control panels, exits, or
main aisles.
Broken pallets must not be used.
Floor trucks, hand trucks and dollies shall be properly stored to prevent injury to co-workers when not
in use.
Packing material should be placed in waste containers as soon as possible after removal. Boards with
nails shall not be discarded into traffic areas.
Stacking height limits shall be determined by warehousing supervisor and observed by personnel.
All round or irregular material should be properly chocked to prevent movement and possible injury to
Workers should not load shelves beyond the rated capacity. Weakness or signs of shelf failure should be
reported to your supervisor immediately.
Bar stock, pipes, lumber, or other materials long enough to project beyond racks, shall be marked with
flags or similar warning to prevent injuries to personnel.
Materials shall not be stacked so that sprinkler heads are obstructed. A minimum of eighteen inches
clearance must be maintained at all times.
All bottled gas cylinders shall be stored and secured in an upright position to prevent them from falling.
All bottled gas cylinders shall be capped when stored, moved, or shipped.
Bottled gas cylinders shall not be moved with overhead hoists unless lifting cradles are used.
Bottled gas cylinders will not be moved by forklift or hand truck unless approved racks are used
Lifting and Moving
Avoid lifting and carrying heavy objects whenever possible. Mechanical assistance such as hoists, carts and
forklifts should be used whenever practical. Scissor tables or similar devices should be used in locations where
heavy objects are regularly transferred between different elevations.
Ensure you know the approximate weight of an item to be lifted. When it is necessary to lift objects which are too
heavy or too awkward for a single person have a second person assist.
Wear protective clothing for routine lifting or when items are moved on a cart. Safety shoes and gloves should
normally be used. Safety shoes will protect your feet if something is dropped or from accidental contact with cart
wheels. Gloves will improve your grip.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Most workers are in good physical condition, quite agile and never think they could strain or injure their backs.
The average person does not realize the importance of our backs or how a back injury can immobilize our daily
activities. In most industries, lifting is a daily occurrence and back injuries occur often; it is important to lift
properly. Lifting objects that are too heavy, have awkward shapes or using improper lifting methods causes the
majority of injuries. To help minimize back strain and injuries some basic care can be taken:
Before lifting a load
Identify the weight of the load.
Make sure you can lift the load without straining yourself.
Make sure the load is free to move.
Make sure that the path to where you will put the load is clear. You could slip and fall on grease, oil, water or
Check that there is nothing in the way of the spot where you will put the load.
If lifting is a part of the job
Consider using powered or mechanical handling systems. Examples are forklifts, hoists, or conveyors or dollies.
These reduce your physical effort, so your risk of back injury goes down.
Where mechanical aids are not available, here are some suggestions:
Reduce the weight of the loads. Assign two people to lift the load, or split it into smaller parts.
Store loads at the waist height. That way, they are easier to reach safely.
Get rid of deep shelves, to avoid bending.
Use slings and hooks to move loads that don’t have handles.
Change the shape of the load so that you can handle the load close to the body.
Above all, remember to stay in good physical shape and use safe lifting practices. That way, you are less likely to
injure your back.
Please see Element 9 of this manual for detailed information. These are general safety rules.
All employees receiving a "Controlled Product" shall ensure that all containers are correctly labeled with
WHMIS Supplier Labels and that an MSDS is in the book or accompanies the goods. If not, contact your
Do not work with any unlabelled containers, no matter what the contents.
Immediately report missing, damaged or unreadable labels to your Foreman.
Obtain and apply a WHMIS Workplace Label on any unlabeled container containing a Controlled Product.
Use the System and respect the information given on labels and MSDS (Material Safety Data Sheet).
Know the hazards and safe work practice for every Controlled Product you use or could be exposed to. Ask
your Foreman.
Know how to protect yourself from injury. Properly wear the required Personal Protective Equipment.
Follow all safe work practices.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Know what to do in an emergency.
Follow specified spill and leak and disposal procedures.
Discuss any concerns with your Foreman.
Annual Safety Week
Once each year Focus Communications Inc. will schedule an "Annual Safety Week".
The Occupational Health & Safety Committee will contact the WCB for posters and information to assist in
heightening safety awareness in the workplace.
Focus Communications Inc. will also undertake a formal review of the overall Occupational Health and Safety
Program at this time.
Focus Communications Inc. will use these documents to investigate and appraise every aspect of its Safety
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Element - 5.0
Aerial Lift Devices
In the telecommunications industry an aerial lift device or “Bucket Truck” is a vehicle mounted device having a
boom which may be telescoping, articulating, or both. Attached to the end of the boom will be a work platform,
metal cage basket or a fiberglass enclosure. For each type of aerial lift device there is a distinct and different set of
operating parameters and safety procedures.
 As there are specific functions individual vehicles and aerial lift devices can perform, a potential operator
must have reviewed the vehicle licensing requirements, vehicle operating instructions, aerial lift device
operating instructions, and reviewed the aerial lift device and support vehicle information sheet prior to
Hazard Assessments:
In our workplace your primary use of your aerial lift device will be to access cables, poles and equipment that are
mounted to a TELUS pole or support structure or a joint owned TELUS / BC Hydro pole or support structure. The
secondary use will be to route and access cables and equipment on, and to buildings.
 The primary hazard you will encounter in the operation of your aerial lift device is contact with low and
high voltage (See this section for Electrical Safety). The secondary hazards you will encounter are “Role
Away Hazards” due to not using wheel chocks or a “Falling Hazard” due to not using fall arrest devices.
All accidents and injuries are preventable if you understand and implement the following safe work
Aerial Lift Device Safety:
You must not operate any aerial lift device unless you are qualified by training or experience on the safe
use and operation of the vehicle and aerial lift device, and have reviewed the “Aerial Lift Device and
Support Vehicle Information Documents” located in the Vehicle.
The operator’s manual must be stored in the Vehicle and be accessible for review by the operator at all
All maintenance manuals, containing maintenance instructions, replacement part information, and
maintenance records are available through our office.
All Aerial Lift Devices require an inspection by a professional engineer every 12 months. This inspection
examines all critical components and ensures that the device is in good working order and is maintained
in accordance with the manufacturer’s instructions. When the inspection is complete and certification is
granted, the inspector will attach an aluminum adhesive inspection decal to the base of the lift tower or,
depending on manufacturer, in the cab above the driver’s compartment. A copy of the certification
document will support this inspection decal, and be included with the operator’s manual.
An Aerial Lift Device must be inspected by the operator before use on each shift, and any condition that
might endanger the operator must be remedied before the unit is used.
When the vehicle is stationary, wheel chocks (2) must be used to secure the vehicle against accidental
When the vehicle is stationary, ensure that safety cones are placed at the front and back of the vehicle on
the traffic side, and that 4 way flashers, beacons, and arrow boards are activated.
Always wear Approved High Visibility Apparel, Eye Protection and a Hardhat at all times when working
in or around your vehicle.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Do not wear a walkman, ear buds or have loud music playing while in operation.
A full body harness with a back mounted D-ring located between the shoulder blades and a 5 foot shock
absorbing lanyard must be worn at all times when operating your aerial lift device. Ensure your lanyard
is in good working condition with self-locking snap hooks and be capable of supporting 5,400 lbs.
Working without a full body harness and lanyard will lead to immediate disciplinary action.
Your vehicle is manufactured to operate on level ground, it is equipped with a level indicating device to
identify when the attitude of the vehicle. Do not operate the aerial lift device if your vehicle is more than
5 degrees from level.
Prior to use, walk around your vehicle to identify height, width, and length. Utilize this information
while driving and positioning your vehicle at the work location.
All vehicles with aerial lift devices are equipped with audible back up alarms. Under no circumstance
will these devices be disconnected.
The vehicle and aerial lift device is not intended to transport a worker while in the extended or rested
position. The worker must bring the device to rest and exit the bucket or platform prior to any vehicle
Transporting Workers In An Aerial Lift Device:
Within our workplace we have Telsta and Altec Automated Cable Placing Vehicles which are designed
and engineered for the installation of Aerial Telecommunications Infrastructure and have the engineered
capacities and ratings to transport an employee in the extended or elevated position while
simultaneously performing a work function.
These vehicles are engineered and manufactured to heavy duty standards and are equipped with
onboard communications systems to provide contact between the driver and operator. Do not operate
this vehicle in excess of 5 km in the extended or elevated mode.
It is the drivers’ responsibility to monitor the road conditions, aerial cable conditions, and attitude of the
vehicle prior to any vehicle movement.
Be advised that the Telsta T40 and Altec AP series of Aerial Lift Devices are the only units where an
employee can be in the elevated or extended position during vehicle movement. Please note that all
WCB Inspectors are not aware of this and may question your authority to perform this function. Please
call your Supervisor immediately if this circumstance arises.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Confined Space Procedures
Entry Safe Work Procedures:
Pulling, Splicing and Testing of Fibre Optic Cable within Telecommunication Manholes, Equipment Shelters and
Cable Vaults
Purpose........... …………………………………………………………………………………………………………………
The rationale for safe work procedures in confined space environments.
Responsibilities .....................................................................................................................
Project superintendents or their designate should ensure any employees or contractors under their supervision
understand their responsibilities in carrying out work in confine space environments.
Work Locations .....................................................................................................................
Description of the typical confined spaces that employers or contractor may encounter.
Work Process Descriptions ...................................................................................................
Description of the typical types of work that may be carried out by employees or contractors in confined space
Work-Related Hazards ..........................................................................................................
Description of the hazardous or toxic atmospheres, physical hazards or biological hazards typically found in
confined space environments.
Safety Equipment Required ..................................................................................................
Listing of the required safety equipment used to carry out confined space work.
Confined Space Entry – General Information and Safe Work Procedure .............................
Detailed step-by-step procedures carried out by qualified and trained employees/contractors conducting work in
confined space environments.
Rescue Procedures ...............................................................................................................
Detailed step-by-step rescue procedures to be followed by qualified and trained confined space rescue teams.
Appendixes ...........................................................................................................................
Sample forms
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
The purpose of this procedure is to ensure all employees are informed of and protected from potential hazards associated
with entering telecommunication manholes, underground equipment shelters and/or cable vaults to conduct pulling,
splicing and testing of new fibre optic cables systems or other related work that may involve confined space entry.
Why is working in a confined space more hazardous than working in other work spaces?
Many factors need to be evaluated when looking for hazards in a confined space. There is smaller margin for error. An error
in identifying or evaluating potential hazards can have more serious consequences. In some cases, the conditions in a
confined space are always extremely hazardous. In other cases, conditions are life threatening under an unusual
combination of circumstances. This variability and unpredictability is why the hazard assessment process is extremely
important and must be taken very seriously each and every time one is done.
Some examples include:
The entrance/exit of the confined space might not allow the worker to get out in time should there be a flood
or collapse of free-flowing solid.
Self-rescue by the worker is more difficult.
Rescue of the victim is more difficult. The interior configuration of the confined space often does not allow
easy movement of people or equipment within it.
Natural ventilation alone will often not be sufficient to maintain breathable quality air. The interior
configuration of the confined space does not allow easy movement of air within it.
Conditions can change very quickly.
The space outside the confined space can impact on the conditions inside the confined space and vice versa.
Work activities may introduce hazards not present initially.
If the confined space cannot be made safer for the worker by taking precautions, then the
workers must not enter the confined space until it is made safe to enter through additional
controls and means.
Focus Communications Project Supervision
Ensure that a hazard assessment has been conducted and task specific safe work procedures developed and
reviewed by workers prior to entering any telecommunication manhole, equipment shelter or cable vault.
Ensure all assigned workers have received proper instruction and training (deemed competent) in
recognizing the hazards associated with confined space work activity
Ensure workers fully understand their responsibilities to work within the guidelines of this procedure and
applicable regulatory requirements.
Ensure that confined space entry equipment is readily available for use and inspected / maintained in
accordance with the manufacturers specifications.
Focus Communications Employees
Ensure they have participated in task specific instruction and training prior to entering any confined space.
Operate any and all equipment within the specifications of the manufacturer’s instructions and applicable
regulatory requirements.
Refuse work when they have not received adequate instruction and training or when they believe the work is
unsafe for themselves or for other workers.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Ensure they strictly comply with the procedures noted herein.
Confined Space Attendant
Know how to carry out the confined space rescue procedures.
Know how to operate the rescue equipment (tripod, winch, etc) for manhole extrication, where applicable.
Know how to implement effective communication to summon supervision and emergency response
personnel in the event of worker incident / injury.
Understand their responsibility to remain out of the confined space regardless of what could or may transpire
within the space.
Work Locations
Client manholes, underground equipment shelters and cable vaults (confined spaces) located beneath existing residential
sidewalks, roadways or in boulevards at various locations in the Lower Mainland of British Columbia.
Classifications of Confined Spaces
Confined spaces are classified by their hazard levels and are defined by one of the following:
General – these are all confined spaces unless otherwise identified below. A complete hazard assessment is still
Special Priority – confined spaces that have had hazards identified with them and have some form of protective
measures in place. (i.e. have a history of alarms, high speed traffic areas or long necks with fixed ladders)
Designated Confined Spaces – is a confined space that contains contaminants or hazards that cannot be removed. For
these confined spaces, the entrant must have a qualified attendant present, must have proper training and be ready and
willing to wear a rescue harness which is attached to the rescue cable, along with winch and tripod.
Common Features of Telecommunication Confined Spaces
Telecommunication manholes, equipment shelters or cable vaults are typically constructed of pre-cast or cast in place
concrete. The walls, floor and ceiling vary in thickness from 4-8 inches. The top of this space contains a circular or
rectangular metal cover which guards the opening. Access/egress of these spaces is by means of a straight portable ladder
positioned through the upper opening and resting on the bottom. The ladder extends a minimum 3 feet beyond the top
level. Some spaces (very few) are equipped with a permanent fixed ladder system as such access/egress will be by this
system in place of portable ladders so long as it is in safe condition.
Inside the space is a metal Uni-strut racking system secured to the concrete walls. This racking system supports plastic
enclosures housing the spliced fibre cable connections. The fibre cables enter and exit the space through circular openings
lined with PVC conduit in the end or sidewalls. These are referred to as “duct banks”. Some spaces may also contain other
means of communication devices such as copper cables (COAX), used for telephone and/or TV connection. Spaces carrying
more than one communication or utility system are typically referred to as “Joint Use” spaces.
Some spaces may contain low or high voltage electrical systems owned and operated by local utility providers. The splice
connections for these electrical systems are encased in weather tight enclosures and/or lead sleeves and secured to the
walls or racking system. Special authorization and safety procedures are needed when entering into spaces having electrical
systems, in particular “energized” electrical systems.
In addition, some spaces are equipped with built-in drainage systems and some not. Spaces without drainage have a
tendency to fill with water from localized weather patterns. Such spaces typically have one or more depressions in the
bottom of a manhole, equipment shelter or cable vault floor. These depressions are designed as a low spot to accept
portable discharge pumps used to extract water from space. The spaces equipped with built-in drainage systems typically
do not fill with water and are identified by a metal grate with drain seen on the bottom floor of the space.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Description / Dimensions of the Work Location
Telecommunication manholes, underground equipment shelters and/or cable vaults may vary in shape and size. Some
spaces are circular and measure on average 3 – 4 feet in diameter and 6 – 10 feet deep where as others are rectangular in
shape measuring 4-5 feet wide by 5-10 feet long by 6-10 feet deep. There are also spaces that share both circular and
rectangular shape and size.
Work Process Descriptions
Common work activities associated with underground fibre optic cable installation include:
Placement, pulling, splicing and testing of new fibre optic cable
Work crews prepare equipment for fiber cable installation.
Fiber cable end removed from reel spool on truck.
Pulling clamp attached to cable end along with Mule Tape. Mule tape blown through duct bank conduit
within manhole from one manhole or hand-hole location to the next.
Mule tape captured at opposing end and pulled through until taught.
Portable and truck mounted pulling equipment set up as specified.
Fiber optic cable attached to pulling device
Fiber optic cable pulled through conduit via pulling equipment.
Fiber optic line severed once desired amount of cable is pulled through conduit with excess slack left at both
ends to allow for easy removal from confined space and placement into splice vans.
Fibre optic lines removed from confined space and placed into splice van for splicing process.
Opposing fibre optic lines are spliced together and placed into weather tight enclosures.
Enclosures and fibre lines returned back into space and mounted onto Uni-strut racking system within space.
Fibre optic lines tested to ensure continuity and performance.
Work-related Hazards
Hazardous or Toxic Atmospheres
Potential high levels of Carbon Monoxide (CO) from vehicles within the vicinity.
Potential presence of Hydrogen Sulphide Gas (H2S) due to decomposition of organic matter and/or processes
occurring within space or in nearby locations.
Potential of explosive gasses (LEL) from existing ground conditions or from processes and supplies used
during related work activities.
Potential for varying levels (low or high) of Oxygen (O 2).
Potential presence of Methane gas (CH4) from subsurface conditions or decomposition processes within the
Similar or other toxic gases that may have gathered within duct banks that have been capped with duct
Physical Hazards
Electrical hazard due to possible low and/or high voltage electrical lines contained within some
telecommunication manholes, equipment shelters or cable vaults. Electrical sources have been guarded with
enclosures or lead sleeves to protect workers within the space from electrical hazards. Verify with the client
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
and/or local utility provider to confirm process and procedures to be followed where live utilities are
applicable within these spaces.
Sharp, jagged or pointy materials/surfaces within the space causing potential injury.
Limited or poor natural lighting.
Limited access/egress due to configuration of the space and/or type of devices within the spaces
Slip, trip or fall potential due to slippery conditions within the space and during access and/or egress of the
ladder system.
Vehicular hazards (struck by) from moving vehicles in proximity to the work area. Control the work area
using work area protection, traffic control persons, signage and barriers per local regulatory requirements.
Standing water within the space causing potential drowning hazard.
Biohazard contaminates (syringes or sharps) inside the space.
Vermin incursion causing airborne contaminants (Hantavirus) and or physical hazards (snake, spider or
insect bites).
Safety Equipment Required
Personal protective equipment: hardhat, CSA approved footwear, eye protection with side shield, hearing
protection - muffs or plugs, when warranted, respiratory protection (N95 dust mask or half mask with HEPA
filters, when warranted) and high visibility protection (traffic vests) where exposed to moving equipment,
machinery or vehicles.
Personal Protective Equipment shall comply with requirements of the respective testing agencies, CSA
(Canadian Standards Association) and ANSI (American National Standards Institute).
Rescue/fall protection harness where used in conjunction with the rescue winch/tripod system, when
Confined Space Entry – General Information and Safe Work Procedure
Note: All confined space entry situations must be evaluated individually at the space. Assuming that all situations
are similar in nature can result in casualties and/or death.
Planning the Entry
Identify the confined space(s), including: name, location and reason for entering (scope of work). Document
this information along with other information requested as noted on the Confined Space Entry Permit.
Identify the hazards inside and around the confined space, including: chemicals or other materials and
energy that are usually present or proximity to traffic or the public. Document this information onto the
Confined Space Entry Permit.
Obtain specialized equipment required, including:
Atmospheric testing device (Gas Alert Micro and Micro Clip gas monitor)
Must contain sensors for measuring Oxygen (O2), Lower Explosive Levels (LEL), Carbon Monoxide (CO)
and Hydrogen Sulphide (H2S).
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Calibrate or span the gas monitor at the beginning of every work shift or immediately before use. Refer to
manufacturer’s specifications for doing so.
Complete the calibration and bump test in accordance with the equipment manufacturer’s operating
Adjust the air monitors “two level” alarm settings as such:
Oxygen, (low level) – 19.5%, (high level) – 23.5%
LEL, (low level) – 10%, (high level) – 20%
Carbon Monoxide, (low level) – 13 ppm, (high level) 25 ppm
Hydrogen Sulphide, (low level) - 3 ppm, (high level) - 6 ppm
Mechanical Ventilation Systems (blowers and discharge tube)
Use ventilation to supply, move and force fresh air into the space and to discharge any contaminated air.
Ensure ventilation equipment is of sufficient capacity (CFM) to adequately supply and move fresh air
around dependant upon the size of the space. Must be capable of completely exchanging the air within
the space every 3 minutes.
Continuous ventilation is required for all confined spaces.
Ventilation is also required when using: an open flame, a fusion set, plugging compound, any chemicals
or chemical compound or any “Hot Work”.
Electrical Tools and Equipment
All electrical tools and or equipment must be maintained in good condition and used in conjunction with
an approved ground fault circuit interrupter (GFC).
Communication Systems
All workers must carry a suitable communication device (radio or cellular telephone) that is operational
regardless of location.
This communication device must be capable of summoning emergency response personnel and Focus
Communications Supervision in the event of emergency situations should they arise.
Emergency Equipment
Must have rescue equipment consisting of first aid kit, rescue harness and rescue tripod/winch/cable
system, when required. Rescue equipment MUST BE readily available when a Confined Space Attendant
is required. In accordance with confined space requirements, all “Designated Confined Spaces” require
the use of a confined space attendant.
Must have a fire extinguisher readily available. (minimum 5-ABC)
Confined Space Attendant Requirements, when applicable
4. When applicable, assign a Confined Space Attendant.
Aside from having a clear understanding of rescue protocols and being able to execute them when
required, this person must also have specific training in monitoring the workplace for atmospheric hazards
as required. They must know how the air-monitor operates, why calibration is important, how to bump test
the equipment and furthermore, how the alarm settings are set and why they are set as is.
The attendant is never to enter the confined space, under any circumstances.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
The attendant must ensure there is an effective means of communication between themselves and the worker in the
confined space. The attendant is not permitted to participate in any other activities that may distract his/her ability to
monitor the person within the space or take part in confined space rescue.
Where a confined space attendant is not required, a standby person must be assigned who a) provides a continuous
means of being summoned, b) checks on the well-being of the workers inside the confined space at least every 20
minutes and c) who has the means to immediately summon rescue personnel.
Control the work area
Controlling hazards around the confined space:
Traffic Control and Work Area Protection
Place the necessary work area protection around the work site (i.e. traffic cones, barriers, signage, etc).
Install proper guards and warning devices (manhole guards, rings, cones, guardrails, fencing, etc) around the confined
space opening to ensure worker and public safety.
When necessary, arrange for proper traffic control in proximity to the confined space (apply traffic cones, beacons,
four-way flashers, arrow bar, and traffic control plan and traffic control person, if required).
NOTE: All activities in which single lane or greater traffic disruption is required in “busy” traffic areas will
require a “certified” traffic control person along with traffic control plan reflective of the assigned work
10. Ensure traffic control systems and plans conform to local municipal bylaws.
Control Hazardous or Toxic Atmospheres
11. Verify that other work activities that may be occurring by others in the immediate or general vicinity will not generate
contaminants that could enter into the work area and/or increase the likelihood of any existing atmospheric hazards
increasing beyond permissible levels.
12. Where feasible, keep all portable fuel powered equipment a minimum of 25 ft away from the confined space entry
point and ensure equipment is place “downwind” of the space.
Controlling additional hazards inside the confined space
Lockout Hazardous Energy Sources
13. Lock out or de-energize electrical utilities prior to entry or obtain verification from the utility provider and the client
that the space is safe to work in even though the electrical lines are energized and guarded.
Note: Certain spaces may contain low and/or high voltage electrical systems. These utilities may inhabit
certain sections of the Uni-strut racking system that carry the fibre cable enclosures. For work inside spaces
containing electrical structure, Focus and subcontractors will defer to the standard practices of the
structure owner.
Preparing the Confined Space for Entry and Initial Testing
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Note: All confined space entry situations must be evaluated individually at the space. Assuming that all situations
are similar in nature can result in casualties and/or death.
14. Turn on the gas monitor and allow it to warm up and take a fresh air sample. Zero out the sensors after the monitor
has warmed up.
15. Pre-test the work space before removing the manhole cover. Test through the lid of the manhole using the extraction
tube and automatic or manual pump fitted with the air monitor. The plastic tube is placed through the small circular
opening located in the manhole cover. Allow the monitor to sample the air for 90 seconds to ensure proper detection
beneath the cover. Take a minimum of two tests for every entry as per WorkSafeBC regulations.
16. If the readings on the air monitor return back as being safe from the minimum two tests and within the permissible
limits, carefully remove the manhole cover using a manhole cover lifting mechanism following the proper removal
techniques. Do not attempt to lift the confined space cover manually (with hands/fingers) as this may result in personal
injury. Store the manhole cover in an area that is out of the way and does not present a tripping hazard to workers or
the public.
If the air monitor goes into alarm following pre-entry testing through the manhole cover, determine which
alarm sounded and record all PEAK readings onto the entry permit. The next course of action will be
determined by which alarm(s) activated. If the LEL alarm activates and
combustible test
attains or exceeds 50% LEL “DO NOT OPEN THE
CONFINED SPACE”. Maintain protection around the
space and inform your direct supervisor.
Note: Under no circumstances shall any worker go into any manhole until the space is confirmed as being
safe for entry!
17. With the cover removed, conduct a visual assessment of the space. Determine if effluent/water may have collected in
the space. If water is present, look for signs of oil, diesel or gasoline on the water surface, the strong discoloration of
water (especially red/brown) and/or the recent deterioration of hardware (ladder, cable supports) or equipment
(closures, cables, etc). Look for signs of rusting which can be symbolic of and may result in low oxygen (O2) content
within the space.
18. Using one’s sense of smell, conduct an assessment for strong odours such as hydrocarbons (gasoline, diesel, heating oil,
etc), solvents (turpentine, alcohol, etc) or any other unusual and very unpleasant odours normally absent from such
If you detect or suspect that the liquid within the space is contaminated DO NOT pump the liquid from the
space. Contact your direct supervisor and request additional instruction. Contaminated water must be
extracted in accordance with applicable environmental standards and per OHS protocols.
If liquid is found in the confined space:
19. Carefully lower the gas monitor just above the surface of the water. Wait 60 seconds for the sensors to fully respond.
Be careful not to immerse the monitor into the liquid as this will damage the electronic components and sensors of the
20. If the monitor’s instant alarms DO NOT sound, proceed with pumping the “clean” liquid out of the space following
applicable environmental procedures. If the monitor’s instant alarms DO sound, remove the monitor and record the
PEAK readings onto the Confined Space Entry Permit. Reset the PEAK / MAX reading on the monitor.
21. Position a mechanical ventilator hose in the space and ventilate the space for at least 10 minutes.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Note: If the space is greater than 85m3, ventilate the space for at least 15 minutes instead of 10 minutes.
22. Shut off the ventilator and wait an additional 5 minutes.
23. Lower the gas monitor back into the space just above the liquid level. Leave the monitor in this position for another 60
seconds to allow the sensors to fully respond.
24. If the monitor’s instant alarms DO NOT sound a second time, proceed with pumping the liquid (clean only) from the
manhole following applicable environmental procedures. If the monitor’s instant alarms DO sound a second time,
remove the gas monitor from the space and record the PEAK readings from the monitor onto the confined space entry
permit. Advise the Supervisor and client representative of the findings. Wait for further instructions!
25. Once the liquid has been completely pumped out of the space, proceed to lower the monitor back into the space and
measure the air quality at the top, middle and bottom of the space. Leave the monitor for 60 seconds at each level to
allow the sensors to fully respond. Document the readings onto the confined space entry permit for each sampling
Why measure air quality at three levels?
Hazardous atmospheres can potentially gather and may stratify at varying elevations due to their relative
weight in relation to air. For example, Carbon Monoxide (CO) is slightly lighter than air so it may rest at
the middle or top levels of the space, which could be in range of the workers breathing zone.
Measuring Air Quality
at Three Levels
Gases have different
weights, that’s why
you must measure air
quality at three
different levels.
For example, Methane
is lighter than air,
Monoxide is slightly
lighter than air
where as Hydrogen
Sulphide is heavier
air. Entry Space
26. After this initial confined space testing, all crew members and supervisor are to sign off on
the Confined
Permit. Afterwards, place the completed Confined Space Entry Permit on the dashboard of the service vehicle so it is
viewable from the outside of the vehicle. When not in use, the air monitoring logs are kept on the dashboard of the
service vehicle.
Confined Space Entry, Ventilation and Atmospheric Monitoring
Confined Space Attendant, when applicable
27. Where an attendant is being used as part of the confined space procedure ensure the attendant stays in constant
communication with the worker in the confined space. If required, the attendant must have the ability to activate the
emergency alarm to summon first aid and/or initiate an evacuation protocol.
28. The attendant must obtain the confined space atmospheric monitoring results from the worker inside the confined
space, every 20 minutes (minimum). Record these results on the Confined Space Entry Permit.
Mechanical Ventilation
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
29. Ensure the ventilation system is on as long as a worker is inside the confined space.
30. Ensure that the discharge hose of the ventilation systems is positioned as close as possible to the bottom of the space
to promote positive airflow and circulation within the space.
Note: Continuous ventilation ensures fresh air is being pumped into the space and potential contaminated
air within the space is being pumped out.
31. Ensure contaminated air is not being pumped into the space from sources outside the space (i.e. carbon
monoxide from nearby traffic).
Atmospheric Monitoring and Confined Space Entry
32. Upon verifying that the atmosphere within the space is clean and the space safe to enter, carefully lower the air
monitor back into the space using a tether line. Secure the tether line to the upper portion of the ladder projecting out
of the space. The air monitor must remain ON so long as a worker remains in the space. Allow the monitor to hang at
approximately the mid level of the space.
If Air Monitor Alarm Sounds While in the Confined Space
33. If the monitor alarm sounds, exit the confined space immediately.
34. Record the INST alarms (Peak readings) from the monitor onto the Confined Space Entry Permit and determine why the
alarm(s) sounded.
35. Remain outside the confined space and continue to ventilate the space for 10 minutes and TURN OFF ventilator.
36. Test the air quality within the space again at three levels (top, middle and bottom).
37. If the readings determine that the air quality is safe, turn the ventilator back ON and carefully lower the air monitor
back into the space using the tether line. Ensure the air monitor is ON. Return back into the space and continue with
the assigned work activities.
38. If the air monitor alarm(s) sound a second time, immediately exit the confined space and report the findings/concerns
to your direct supervisor. DO NOT re-enter the confined space. Supervisor to report this information to owner of
confined space for further instructions.
Working in the Confined Space
39. While in the confined space, ensure the air quality values remain within the acceptable ranges:
Oxygen (O2) – between 19.5% and 23.5%
Lower Explosive Levels (LEL) – less than 10%
Carbon Monoxide (CO) – less than 13 parts per million (PPM)
Hydrogen Sulphide (H2S) – less than 3 parts per million (PPM)
Rescue Procedures
40. In the event a worker sustains a serious injury or is overcome by an atmospheric condition within the space and is
unable to perform self rescue and/or remove themselves from the space, the Confined Space Attendant will initiate the
rescue protocols.
41. Sound the Alarm (Initiate a telephone call).
42. Call 911, request for ambulance and fire.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
43. Assess the condition and position of the worker within the space to determine the safest method of extricating the
Under no circumstances is the Attendant to enter the confined space!
44. In the event of a confined space rescue from a manhole, operate the rescue tripod, by turning the
winching mechanism.
Rescue Tripod
A tripod and harness
system are used to
extricate workers from
45. Use caution as the worker reaches the entry point of the space as the worker may become snagged at this point
causing excess strain of the rescue system or on the workers body.
46. Carefully remove the worker and lay him/her supine and begin to assess the condition of the worker. Begin CPR if
FC Confined Space Entry Permit
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Focus has a duty to protect our workers from silica exposure during concrete cutting. Studies show that
concrete cutting generates airborne silica levels well in excess of safe levels. Effective controls are available to
protect workers from harmful exposure.
Ensure that all stakeholders on this project are aware of all hazards associated with silica
Establish administrative, engineering and mechanical controls to provide safe working environment for all
Establish safe work procedures for all personnel that could come into contact with silica dust
Establish controls and work procedures in accordance with WSBC OH&S Regulations Section 5 & 6.
Ensure that the materials (for example, tools, equipment, and personal protective equipment), worker
training and other resources required to fully implement this ECP are readily available.
Ensure that supervisors and workers are trained in the hazards and procedures of silica exposure.
Maintain written records of training (for example, proper use of respirators), fit-test results, crew talks, and
inspections (for equipment, PPE, and work methods and practices).
Coordinate work with the prime contractor and others to ensure a safe work environment.
Provide a job specific exposure control plan (ECP) for each project to deal with the hazards and risks
associated with silica.
Ensure written Safe Work Procedures and emergency response procedures.
Conduct an annual review (or more often if conditions change) of the effectiveness of the ECP.
Provide adequate instruction to workers on the hazards associated with cement or concrete drilling and the
precautions required
Inform others about the hazards, (Workers, Prime Contractor, Others affected)
Control or eliminate hazards, select and implement the appropriate control measures
Ensure PPE is worn as required
Ensure that workers using respirators have been properly trained and record fit-testing results.
Workers / Employees
Using the assigned protective equipment in an effective and safe manner
Setting up the operation in accordance with the site specific plan
Following established work procedures as directed by the supervisor
Reporting any unsafe conditions or acts
Report any exposure incidents or any signs or symptoms of silica illness.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
What is Silica?
Silica, also called quartz, is found naturally in the earth’s crust. Silica is the basic component of sand and rock.
Crystalline silica is found in substantial quantities both in the sand and gravel used to make concrete and mortar.
It is also found in the clay used to make bricks. Concrete has found widespread use in the construction of
buildings, roads, array of structures and manufactured products. Construction workers may be exposed to silica
when working with stone, concrete, brick, or masonry.
Who is Exposed?
The health hazards of silica result from breathing in the fine dust. Construction work activities which can expose
workers to harmful levels of silica dust are:
 drilling, grinding, coring and cutting of concrete, rock, tile and brick;
 power cutting or dressing stone;
 façade renovation;
 demolition of concrete and masonry structures;
 sandblasting or abrasive and hydro blasting of concrete
 clean-up activities such as dry sweeping or pressurized air blowing of concrete or sand dust involving the above
 hand mixing of concrete
What is Silicosis?
Silicosis is a disease caused by breathing silica dust. When the dust is inhaled deep into the lungs, microscopic
particles of silica can cause scar tissue to form in the lung tissue, which restricts the lungs’ ability to extract
oxygen from the air. This damage is permanent, but symptoms of the disease may not appear for many years.
There is no cure for silicosis and some cases of silicosis are fatal so prevention is very important. Exposure has
also been linked to other diseases, including bronchitis, tuberculosis and lung cancer.
There are several stages of silicosis, early stages may go unnoticed and can occur after 10 or more years of
exposure. The disease can cause fatigue, shortness of breath, loss of appetite, pain in the chest and respiratory
failure. Eventually breathing becomes difficult and strains the heart.
Exposure Limits for Silica
The assigned exposure limit (ACGIH TLV-TWA) for respirable Silica (crystalline- quartz) is 0.025 mg/m3. Silica
also contains an A2 (Suspected Human Carcinogen) designation as listed by the IARC (International Agency for
Research on Cancer) and the ALARA designation. The ALARA designation means that workplace exposures
must be reduced to levels that are As Low As Reasonably Achievable below the OEL.
Studies show that when construction work tasks, such as those listed above, are conducted without using
effective engineering controls, workers are exposed to airborne silica at levels well in excess of this limit.
Silica dust control
Focus will reduce or eliminate worker exposure to silica dust by selecting a combination of the following controls
listed in order of preference:
 Elimination/Substitution,
 Engineering,
 Administrative, and
 Personal Protective Equipment.
Elimination and Substitution
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
When possible, avoid the need to perform work which generates silica dust. Concrete Vaults preformed to accept
ducting and whenever possible, Focus will use construction formwork methods which eliminate or minimize the
need for cutting, grinding or drilling of concrete.
Engineering Control of dust
 Use drills equipped with dust removal systems or dust caps.
 Use vacuum attachment systems to capture and control the dust at its source
 Always use the dust control system and keep it well maintained.
 Wet down area to be drilled, prevent any particulate becoming airborne
 Operate drills/grinding wheels at the manufacturers recommended rpm. Operating in excess of this can
generate significantly higher airborne dust levels.
 Use HEPA or good quality multi-stage vacuum units which are efficient at filtering the fine silica dust and
preventing it from being discharged.
 When sawing concrete or masonry, use saws that provide water to the blade.
 Follow good housekeeping work practices. For example, use vacuums with high-efficiency particulate air
(HEPA) filters, or use wet sweeping,
 In some cases, enclosures may be necessary to isolate dust generating equipment or processes from
unprotected workers.
 Recognize the importance of training workers and supervisors on how to properly use and maintain the
Safe work planning
 Establish a barrier or full enclosure (under negative pressure) around the work zone to restrict access by
others who are unprotected.
 Inspect respirators, dust control equipment and tools to make sure they are in good working order prior to
 Operate and maintain the dust removal devices in accordance with the manufacturers’ instructions
 Inspect the dust control devices before use to ensure they are in good condition
 Use and maintain all tools and equipment as specified. Ensure HEPA Filter tests are current (minimum
 Clean the attachments on a routine basis to maintain effective dust control and prolong the life of the
 Visually monitor dust release from equipment during use. When tools and equipment are working properly,
very little dust should be visible in the air. Stop work if excessive dust is observed.
 Use a vacuum approved for concrete dust to clean up any spilled dust on clothes, equipment, or other
 Do not use compressed air to blow dust off clothing, equipment, or tools
When working on a multi-employer site, provide the general contractor with a copy of the silica exposure control
plan and safe work procedures. Review the procedures and work schedule with the general contractor to
determine if additional measures are required to reduce worker exposure
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Written Work Procedures
The following control options will be used to eliminate or reduce the risk to workers from the hazards of silica dust exposure,
unless air monitoring information suggests otherwise:
Potential Exposure**
Work activity
Cutting or
splitting pavers
or blocks with a
Drilling Holes
into Concrete
TWA - 0.025 mg/m3.
0.1 – 0.5 mg/m3
0.06 - 0.07 mg/m3
Small cut of
2–3 metres using
a saw
Large cuts or
multiple cuts in
one area
Using a saw in a
unventilated area
0.4-0.5 mg/m3
Dust suppression
Do not allow dust to
accumulate around task
area. Clean regularly using
HEPA Vacuum
HEPA Vacuum or
continuous water spray or
dust collection system.
Ensure adequate
ventilation. Improved work
practices, use minimal
HEPA vacuum extraction
or continuous water spray
Other controls
Barriers (i.e. -tape barrier) to
restrict access to the work
Respirator type
N95 single-use
Barriers (for example, a tape
barrier) to restrict access to
the work area
Barriers (for example, a tape
barrier) to restrict access to
the work area
Half-face respirator
with 100 series (N,
P, or R) filters
N95 single-use
Barriers (for example, a tape
barrier) to restrict access to
the work area
Barriers (for example, a tape
barrier) to restrict access to
the work area
Full enclosure systems (with
negative air) are required to
restrict access to and contain
the work area
Half-face respirator
with 100 series (N,
P, or R) filters
0.5 – 1.75 mg/m3
HEPA vacuum extraction
Full-face respirator
or continuous water spray
with 100 series (P or
R) filters
0.5 – 1.75 mg/m3
HEPA vacuum extraction
Full-face powered
or continuous water spray
respirator (PAPR)
with 100 series (P or
R) filters
**The Exposure ranges indicated have been documented through on-site air sampling conducted by Georgia Tech’s Safety &
Health Consultation Program. http://www.oshainfo.gatech.edu/silica-matrix.pdf
Respiratory protective equipment
 Each worker will be fit tested if a respirator is required.
 If a worker is required to wear a respirator that requires an effective seal with the face for proper functioning,
the worker must be clean shaven where the respirator seals with the face.
 When the worker notices a notable resistance to breathing, the respirator filters must be replaced.
 Respirators will be used, cleaned, and stored in accordance with the respiratory protection program.
Other personal protective equipment and hygiene
 Wear approved safety goggles and hearing protection when cutting concrete. This equipment will not
interfere with the fit of the respirator.
 Employees will wear washable work coveralls that do not retain dust. These coveralls will be laundered
regularly, and workers will not wear them outside the work area. For example, remove coveralls before
eating lunch.
 Employees who launder clothing contaminated with silica should be informed of the hazards of silica and the
precautions required for handling the clothing.
 Disposable coveralls will be used in full enclosure systems.
Housekeeping procedures
 Dry sweeping and the use of compressed air are prohibited for removing dust and debris containing silica.
Work areas and equipment covered by dust will be cleaned at the end of every shift using a HEPA filter
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Wet cleanup may also be used to remove dust.
Any slurry generated by wet control methods should be cleaned up immediately upon completion, of work
generating silica dust, to avoid secondary dust exposure hazard.
Waste material will be placed in a suitable container ( ex. dumpster) and disposed of regularly. Location and
methods used will not allow silica dust to re-enter the workplace.
Supervisors are responsible for ensuring that work areas are free from dust at the end of each shift.
Worker training for silica dust exposure
Training will be performed by the Focus or a company designate.
Records of attendance, dates of training, and training material will be documented and retained.
Additional training or reference material on silica dust exposure will be made available to employees upon
Training topics
 Health hazards of silica dust exposure (including signs and symptoms of silicosis)
 Operations and materials that can produce silica dust exposures
 Engineering controls and safe work practices
 The importance of proper equipment control and maintenance
 Housekeeping procedures
 Proper use of respirators and the respirator program
 Personal hygiene procedures to reduce exposures
 How smoking increases the risk of developing silicosis and other lung damage
 The details of the exposure control program for silica dust
Health surveillance
 Employees regularly (i.e. daily) exposed to silica dust will receive regular medical examinations from their
family physicians. These examinations may include chest X-rays.
 Employees will report any symptoms of silica exposure to the employer and WorkSafeBC for tracking and
Administrative Controls
These include establishing procedures for housekeeping, restricting work areas, personal hygiene, worker
training and supervision.
 Recognize when silica dust may be generated and plan ahead to eliminate or control the dust at the source.
Awareness and planning are key to prevention of silicosis.
 Post warning signs to make boundaries of work areas contaminated with silica dust.
 Wear disposable or washable protective clothes at the worksite.
Annual review
This ECP will be reviewed at least annually and updated as necessary, in consultation with the health and safety
committee or a health and safety representative.
Handling Asbestos
In the course of your work, you will, on occasion, be exposed to asbestos-containing materials.
Proper procedures for handling asbestos-containing materials are to be followed in order to prevent or minimize
the release of airborne asbestos fibers.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Personal Protective Equipment and clothing is to be utilized where there is risk of exposure to airborne asbestos
The following information is for Low-Risk Work Activities in a Residential Environment only. For example,
“Attic / Crawl Space Entries” or drilling through “Asbestos Exterior Siding and Tiles”. When Asbestos is
encountered in the above scenarios, and when you have the proper safety protection and training, continue with
your project. If you have any doubt of the environment or encounter a commercial application, contact your
Foreman or Safety Representative immediately.
All questionable Low-Risk and all Medium and High-Risk locations will be contracted to a qualified professional
to conduct a Risk Assessment, Asbestos Removal, or a Written Safe Work Procedure for the location.
Prior to 1978, asbestos-containing materials were frequently used in new home construction. Homes built prior to
1950 have a much greater probability of having asbestos-containing materials.
The presence of asbestos-containing materials is generally not considered a hazard unless the material becomes
damaged or disturbed. Damaged or disturbed asbestos material can release fibers and/or dust into the air that
may be inhaled.
Inhalation of asbestos fibers and/or dust can cause several diseases, including asbestosis, (a disease similar to
emphysema), and several types of cancer. The likelihood of developing an asbestos-related disease increases with
the amount of asbestos inhaled and the length of time exposed to breathing asbestos fibers. Smoking, when
combined with breathing asbestos fibers, greatly increases the risk of asbestos-related diseases.
Asbestos in the Workplace
Asbestos comes in many forms, and is found in several different products, including shingles, siding, floor tiles
and ceiling tiles. Much of the older resilient floor tile used in homes and businesses in the past contains some
asbestos, as does some of the adhesives used to secure the tile. Asbestos can be classified as either “friable” or
Friable asbestos is asbestos that can easily release fibers into the air, such as pipe insulation or duct insulation
that is in poor condition.
Non-friable asbestos is asbestos that will not easily crumble or otherwise easily release its fibers into the air.
Examples of this type of asbestos include asbestos floor tiles (in good condition), asbestos ceiling tiles, asbestos
siding and asbestos shingles.
Asbestos-containing floor tiles, ceiling tiles, siding and shingles will not release asbestos fibers unless they are
disturbed or damaged in some way. If an asbestos ceiling tile is drilled or broken, for example, it may release
fibers into the air. If it is left undisturbed, it will not.
If you do not know whether something is asbestos or not, assume that it is, unless verified otherwise. You cannot
tell if a product contains asbestos just by looking at it. If you have reason to suspect that something is made of
asbestos, do not disturb it without taking the following precautions:
Procedures for Low-Risk Work Activities
Activities where there is low-risk of exposure to airborne asbestos fibers include:
Installing or removing of manufactured products containing asbestos where sanding, cutting or similar
operations are not required.
Using non-powered hand tools to cut, shape, drill or remove a manufactured product containing
Working in close proximity to friable material containing asbestos provided that the asbestos material is
not disturbed.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
The following procedures must be used in these low-risk work activities:
Remove all visible dust on work surfaces with a damp cloth.
Where necessary, use plastic drop sheets or similar materials to prevent the spread of asbestos dust to
other work areas.
When non-powered hand tools are used to cut, shape or drill a manufactured product containing
asbestos, the product should be wetted, whenever possible, to minimize release of airborne asbestos
During the work and immediately upon completing the work, clean up dust and waste by wet sweeping
or mopping.
Drop sheets must be wetted, folded to contain the dust, bagged, placed in a sealable container and
disposed of as asbestos waste.
Asbestos waste, including contaminated disposable clothing, must be placed into sealed containers which
are labeled as containing asbestos material. Containers of asbestos waste must be cleaned by wiping with
a damp cloth (to be disposed of as asbestos waste) and removed from the work area.
The wearing of half mask, dual cartridge respirators approved for asbestos fibers is required where
workers may be or are exposed to airborne asbestos fibers while performing low-risk work.
Do not perform any low risk work activities without the proper materials and protective clothing. If you are not
properly equipped, reschedule your activity.
Procedures for Moderate-Risk Work Activities
Activities where there is moderate risk of exposure to airborne asbestos fibers include:
Using a power tool to cut, shape or grind manufactured items containing asbestos.
 Removing a false ceiling, or part of it, to gain access to a work area and where friable material containing
asbestos is, or is likely to be, lying on the surface of the false ceiling.
 Removing, encapsulating, enclosing or disturbing minor amounts (less than 930 square centimeters or
one square foot) of friable material containing asbestos during the repair, alteration or maintenance of a
building, structure, machine, tool or equipment or parts of it.
 Removing drywall materials where joint-filling materials containing asbestos have been used.
The following procedures must be used in these moderate-risk activities:
Clearly mark the boundaries of the work area by placing barricades, fences or similar structures around
the work area.
Place signs at the boundary of the work area warning not to enter the work area unless authorized to do
Wear protective clothing which is made of a material that resists penetration by asbestos fibers and
covers the body and fits snugly at neck, wrist and ankles. Includes head and foot coverings (preferably
lace-less rubber boots).
A respirator fitted with a high efficiency particulate aerosol (HEPA) filter must be worn.
Use plastic drop sheets to prevent the spread of asbestos dust to other work areas.
Before starting any work which is likely to disturb friable material containing asbestos lying on the
surfaces of anything in the work area, the friable material must be cleaned up by damp wiping.
Where only a minor amount (less than 930 square centimeters or one square foot) of a friable material
containing asbestos is removed or disturbed, the material must be thoroughly wetted before and during
the work, unless such wetting creates a hazard for the workers.
During the work and immediately upon completing the work, clean up dust and waste by wet sweeping
or mopping.
Drop sheets and barriers must be wetted, folded to contain the dust, bagged, placed in a sealable
container and disposed of as asbestos waste.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Asbestos waste, including contaminated disposable clothing, must be placed into sealed containers which
are labeled as containing asbestos material. Containers of asbestos waste must be cleaned by wiping with
a damp cloth (to be disposed of as asbestos waste) and removed from the work site.
Do not perform any moderate-risk work activities without the proper equipment and protective clothing. If you
are not properly equipped, reschedule the call.
Procedure for High-Risk Work Activities
Activities where there is a high risk of exposure to airborne asbestos fibers include:
Removing, encapsulating or enclosing anything but minor amounts (less than 930 square centimeters or
one square foot) of friable material containing asbestos.
Demolishing, dismantling, altering or repairing any building or structure, or parts of it, in which
insulating material containing asbestos was used or in which asbestos-containing products were
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Electrical Safety
Electrical energy surrounds us in our day-to-day activities, our residences are powered by it, vehicles operate
with it, and industry survives on it. As electrical energy is routed through power lines in underground conduits
or attached to aerial hydro poles, or routed within the walls of your residence or office, we are assured that
accidental contact by the general public will not occur.
Hazard Assessment
In our work environment we will be required to work in the close proximity to low and high voltages. Do not
connect, repair, or re-arrange any electrical cables of low or high voltages unless you have the proper Electrical
Safety Branch Trade Qualification, are working within the limits of approach for the appropriate voltage, and
have approval from your supervisor and safety committee.
Electrical Safety
When required to work around overhead or underground power lines, contact your supervisor to review the
locations of the existing power lines and establish the minimum safe limits of approach for all workers whom will
be on the project.
Inspect tools, power cords and electrical fittings for damage prior to each use.
Repair or replace any broken parts or pieces on electrical tools and equipment prior to use.
Ensure the tools are properly grounded or double insulated. The grounded tools must have a 3 – wire cord
with a 3 – prong plug. This plug must be plugged into a properly grounded 3 – pole polarized receptacle.
Under no circumstances will the ground prong on the receptacle plug end be removed. If any electrical
equipment you are using is in this condition return it to the warehouse supervisor for repair or replacement.
Do not exposes electrical cords to the crushing action of vehicular traffic, always provide adequate protection.
Do not use temporary lighting utilizing the red and black twisted cord with clamp on lighting receptacles.
Contact your supervisor for CSA approved temporary lighting equipment.
Approved ground fault circuit interrupters of the Class A type must be used on single phase, 15 and 20 amp
circuits supplying portable electrical equipment, including temporary lighting.
Do not store any tools or equipment in electrical rooms.
Keep all power cords clear of tools during use.
Suspend power cords over walkways or working areas to minimize tripping hazards.
Knots in electrical cords can cause breakage, short circuits and electric shock.
Do not carry, lift or pull electrical tools by the cord.
Do not tie knots in power cords. Loop the cords or use a twist lock plug.
Do not yard or pull on the cord to disconnect from the receptacle.
Do not operate any electrical tools in an area containing explosive vapour and gases.
Working In Proximity to Low Voltage (750 volts or less)
Contact with low voltage electricity (750 volts or less) will cause serious shock, burns and potential fatalities.
Low voltage equipment may be supplied by an electrical system that can feed incredible amounts of energy
into a fault. A fault caused by a short circuit can, in a split second, cause an intense, persistent, and rapidly
expanding arc of electrical energy inflicting terrible burns.
When working in proximity to Low Voltage, think ahead. Plan the whole job in advance, having all tools and
equipment ready for use.
Do not use metal ladders for working in the proximity to Low Voltage, use only the company provided
wooden ladders with the fiberglass reinforcement rods.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
For your own safety do not wear metal rings, bracelets, wristwatch bands or other jewelry, as the possibility
of arcing or short circuiting do to an accidental contact with low voltage energy.
In our workplace environment you will be in the proximity to Low Voltage on a regular basis. Your primary
concerns will be while working at the pole or house, as the Hydro Triplex 220 volt house drop conductor is
always adjacent the CATV or Telephone connection.
Your secondary concern will be when you are drilling through walls and accidentally contact an electrical
Always wear your hard hat. This hard hat not only protects you from falling or flying objects it will also
provide separation between you and a live electrical wire in the case of accidental contact.
If you accidentally damage an electrical wire while drilling or routing cable, immediately identify and
disconnect the circuit by turning the circuit breaker off at the main electrical panel. Check for fire at the point
of damage and call the fire department @ 911 for assistance if required. Call your supervisor as soon as
possible so repairs and follow up can be initiated.
Working In Proximity to High Voltage (over 750 volts)
Contact with High Voltage Conductors will cause serious and fatal injuries.
 Prior to project initiation, supervisors and workers must first establish the locations of all power lines in and
around the area they plan to work. Supervisors must then review the minimum safe limits of approach with
all workers who work near power lines.
 Minimum clearances (no closer than) from overhead energized high voltage lines for workers, materials,
equipment, and machinery.
751 Volt to 75 Kilovolt
Over 75 Kilovolt to 250 Kilovolt 4.5
Over 250 Kilovolt to 550 Kilovolt 6
10 Feet
15 Feet
20 Feet
Ensure that you and your equipment at all times maintain the minimum separation distance from these
electrical conductors.
If you are unable to maintain a minimum distance from electrical conductors as per the above chart Stop
Work Immediately, call Hydro and arrange for a work site meeting to decide whether the energized
conductors can be de-energized, guarded, or re-routed.
On initiation of the work site meeting, get assurance in writing from Hydro on which of the 3 actions they
will take and when it will be done. Document this information and keep this document on the work site.
Ensure all workers who will be directly affected by Hydro actions understand the instructions. Designate a
qualified safety watcher who will monitor all job site movements and ensure appropriate measures are taken
to maintain clearances from electrical conductors.
Never contact the protective electrical guarding installed by Hydro.
Do not use objects to physically measure the distance from the work area to the energized power line. The
distance must be estimated from the ground or elevated work location. When in doubt contact Hydro for an
onsite meeting.
Mobile Equipment and Electricity
Keep your equipment a safe distance from power lines. This is your first line of defense when operating mobile
equipment near overhead power lines.
Operate your equipment in a safe manner at all times.
If any part of your equipment makes contact with an overhead power line, remember that you are safer
inside your equipment than on the ground. You are relatively safe inside your equipment as long as you do
not touch or step onto anything that will provide a path
the current to flow to ground. It is the flow of current
through your body that kills or burns not the voltage.
If it is safe to do so, move the vehicle away from contact.
(Image 1)
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Do not stand on the ground beside your vehicle to operate the equipment remote controls. If a power line
contact occurs, current will flow through the vehicle and you to ground.
If you must operate your vehicle from the ground, be aware that radio signals or non-conductive fiber optic
cables should carry the remote control signal. In addition, you should stand a minimum of 10 meters away.
Image 1
Safe Escape from Mobile Equipment
If an electrical contact is made and you must abandon your vehicle or equipment because of an emergency
such as fire, be aware of the possible energized ground below your vehicle (step potential) and use extreme
Electricity seeks any path to ground. If a part of the vehicle or equipment you are operating contacts a live
power line, then anything in contact with your vehicle or equipment will be energized for some distance
around your vehicle. This includes the ground immediately below you. When the electrical flow reaches the
ground, it spreads out like ripples in a pool of water. It’s at full force at the point of contact with the ground
and as it spreads out, the voltage drops off. Wet ground will extend the danger zone and make a safe escape
more difficult.
A safe escape can be made by keeping both feet together and making a short jump from your vehicle or
equipment. (image 2)
Image 2
The goal is to ensure that your entire body clears the vehicle and that you land on your feet without
stumbling. If possible, stand still with your body clear of the vehicle and feet together until BC Hydro turns
off the power. If this is not possible hop or shuffle away without moving your feet more than a couple of
inches at a time. Keeping your feet together will ensure that you do not straddle two zones with different
voltages that would allow the electrical flow to take a new path. Once you are well out of the energized area,
warn others to stay out of the danger zone and contact Hydro to shut off the power.
This section informs technicians who engage in work activities of company expectations and regulatory
requirements when working in proximity to electrical hazards.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
How Electrical Current Affects the Human Body
Three primary factors affect the severity of the shock a person receives when he or she is a part of an electrical
Amount of current flowing through the body (measured in amperes).
Path of the current through the body.
Length of time the body is in the circuit.
Other factors that may affect the severity of the shock are:
The voltage of the current.
The presence of moisture in the environment.
The phase of the heart cycle when the shock occurs.
The general health of the person prior to the shock.
Effects can range from a barely perceptible tingle to severe burns and immediate cardiac arrest. Although it is not
known the exact injuries that result from any given amperage, the following table demonstrates this general
relationship for a 60-cycle, hand-to-foot shock of one-second duration:
1 mA
5 mA
6 – 30 mA
50 – 150 mA
1000 – 4300 mA
10,000 mA
Perception level. Slight tingling sensation. Still dangerous under certain conditions.
Slight shock felt; not painful but disturbing. Average individual can let go. However,
strong involuntary reactions to shocks in this range may lead to injuries.
Painful shock, muscular control is lost. This is called the freezing current or “let-go”
Extreme pain, respiratory arrest, severe muscular contractions. Individual cannot let
go. Death is possible.
Ventricular fibrillation (the rhythmic pumping action of the heart ceases.) Muscular
contraction and nerve damage occur. Death is most likely.
Cardiac arrest, severe burns and probable death.
Wet conditions are common during low-voltage electrocutions. Under dry conditions, human skin is very
resistant. Wet skin dramatically drops the body’s resistance.
Dry Conditions:
Current = Volts/Ohms = 120/100,000 = 1mA
a barely perceptible level of current
Wet conditions:
Current = Volts/Ohms = 120/1,000 = 120mA
sufficient current to cause ventricular fibrillation
If the extensor muscles are excited by the shock, the person may be thrown away from the circuit. Often, this can
result in a fall from elevation that kills a victim even when electrocution does not.
When muscular contraction caused by stimulation does not allow the victim to free himself/herself from the
circuit, even relatively low voltages can be extremely dangerous, because the degree of injury increases with the
length of time the body is in the circuit.
Low voltage does not imply low hazard. 100mA for 3 seconds = 900mA for .03 seconds in causing fibrillation
Note that a difference of less than 100 milliamperes exists between a current that is barely perceptible and one
that can kill.
High voltage electrical energy greatly reduces the body’s resistance by quickly breaking down human skin. Once
skin is punctured, the lowered resistance results in massive current flow.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Ohm’s law is used to demonstrate the action.
At 1,000 volts, Current = Volts/Ohms = 1,000/500 = 2 Amps which can cause cardiac standstill and serious damage
to internal organs.
Step Potential
Step potential refers to the distribution of power immediately adjacent to power substations and where power
lines make contact with the earth. It is seen as a ring of invisible energy radiating out from the point of contact,
similar to ripples created on a body of water where a rock has been thrown. It is commonly referred to as the
voltage gradient.
If you come across a downed power line, do the following:
Shuffle at least 10m (33 ft.) from the downed power line,
Protect the area, then contact the power utility company,
Remain on site and protect the area until the power utility company arrives.
Power Line Conduction
Induction from power lines occurs when the communications plant is placed in close proximity to the power line.
Level of induction or induced voltage depends on the following factors:
Amount of power on Hydro line
Length of the parallel lines.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Electromagnetic field, which exists around the power conductors and is present whenever current flows through
it, radiates from the conductor. In doing so, some of the magnetic lines of force in this electric field cut across the
communications plant inducing a foreign voltage into the plant.
Power line induction can put unsafe voltages onto the communications plant. Where the voltage exceeds 50 volts,
it must be corrected.
First Aid
The result of a worker coming into contact with energized power systems can prove to be lethal. Most people
who witness such an event want to do what is right by helping the worker free him/her from the power source.
This could potentially result in more than one person being severely injured based on the voltage contacted.
A worker that has come into contact with an electrical panel may be “frozen” to the “hot” conductor. The
common question is what do we do?
Do not attempt rescue if the “primary” power contact is suspected.
Cut the power by throwing the circuit breaker feeding the circuit. Do not worry about discriminating
between circuit breakers. If you do not know which circuit breaker feeds the power, then throw the main
breaker or every breaker in sight. What’s most important is to cut the power as soon as possible.
You may be able to loop a belt around a workers arm or leg and pull him/her free, or you may be able to
push the conductor out of the way using a wooden broom or other non-conductor. (Do not use a wet or
damp object.) Do not touch the victim with your bare hands as there is a danger to yourself becoming
part of the electrical circuit.
Once the person is free of the power source, check for signs of life and attempt to resuscitate the victim if
required. An ambulance must be summoned as soon as possible. For those who may have no assistance,
attempt to establish a flow of blood to the brain. The brain begins to die two to four minutes after it is
deprived of its supply of oxygenated blood.
Regardless of what action is taken, time is of the essence.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
The standards contained in this section are derived from the Canadian Electrical Safety Regulation of the Canada
Labour Code and publications of the Canadian Standards Association (CSA) – latest versions.
Separation and clearance values contained within this section are based on CSA Standard C22.3 No. 1. This
specifies the minimum clearances for overhead and underground plant.
The CSA clearances are designed to ensure conductors are never electrically connected together. They apply to
the cable plant once it has been placed.
The development of safe work practices in this section ensures that workers never unintentionally contact a
power conductor during the course of their work. A worker must know what type of power (primary or
secondary) they are in proximity to and what the “limit of approach” is to that power conductor. Workers must
be trained in the work assigned and equipment being used.
Standard design will generally provide adequate clearances at the pole for “normal” work procedures. However,
CSA clearances to other structures with power or to “in-span” crossings may be less than allowable limits of
approach for normal procedures. In these situations, “special” procedures must be used, such as lowering the
telephone plant or getting the local power utility to weather guard their plant or de-energize it.
Assessment Process
All workers assigned to work aloft and/or in proximity to power systems must conduct an assessment (survey) of
their working environment prior to manoeuvring aloft. Workers must maintain sufficient working space
clearances that allows for planned and unintended movement without compromising the safe limits of approach
identified in voltage and hazards.
The utilization of the Field Level Hazard Assessment will be used for this purpose and must be completed prior
to working in proximity to power systems and/or working aloft along with other moderate-high risk work
Pole Spacing
Telecommunications companies shares ownership and/or occupancy with most power companies in all
Provinces. With Hydro, ownership of the pole is approximately 40% Telecom and 60% Hydro. The minimum
placing separation between the Telecom cable plant and the lowest secondary conductor is 1 meter at the jointuse structure. To allow for a secondary rack and potential third parties, this space is often greater than the
Power Configuration
During normal power construction practice, the primary conductors are placed at the top of the pole with the
secondary conductors located below. Primary voltage is considered anything above 750 V with the most common
on joint leads being 14.4 Kv (volts to ground).
In some situations, the power utility may use flat span construction, in which the neutral conductor is located at
the same elevation on the structure as the primary conductor.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
At frequent intervals, transformers are installed to convert primary power to secondary power. A transformer is
typically installed above the secondary conductors.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Power Grounds
At approximately 400 m intervals, a vertical ground wire placed on joint poles connects the neutral conductor to a
ground rod driven at the base of the pole. Telephone suspension strands must be connected to these ground
wires. The purpose is to:
Provide a path top ground for draining induced voltage.
Ensure prompt de-energizing during foreign contacts.
Make the messenger and the power company ground wire the same potential.
Strand Grounds
Regardless of power distribution type,
strand grounds on joint poles must be
grounded at maximum 400 m intervals.
Telecom companies stipulate that no point
on their joint use strand will be more than
200 m from a strand to ground bond. All
strands must be grounded at the beginning
before placing the first span. Use existing
ground if available or use temporary
ground and all grounds must be connected
before splicing begins.
Telecom companies stipulated the
installation of #4 AWG vertical ground
wire on all joint use poles, whether it is for
new pole lead construction that is placing
for future use power utilities or for
additional grounding in existing joint-use
pole leads. On Telecom poles only, install
#6 AWG vertical ground wire.
Where observing broken power ground wires, contact the Telecom representative and inform them of this
observation. Telecom companies will take the necessary measures to the have the ground wire repaired. Do not
proceed with any work until the ground wire is properly repaired.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Meter Rooms
Minimum distance between power and
telephone panels on opposite walls is specified
by the provincial Electrical Inspection
Canadian Electrical Code requires 300 mm (12”)
power separation at the building attachment.
(Single or multi-pair drop wire only). Drop must
have more than 300 mm (12”) separation to
secondary power conductors at the building.
For cable strand, the separation must be
maintained to provide for cable lasher clearance
from the power conductor drip loops. 0 – 750 V
at 0.6 m (24”)
Primary Voltage
The first safety precaution in working on joint
poles is the maintenance of adequate power
separation. Telecom companies specify a
minimum distance of 2.1 m (7 feet.) separation
from “primary” power lines. (Note: Utility
company configuration will likely exceed 2.1 m (7
ft.) based on the voltage of the primary conductor,
thus the safe limits of approach must be
maintained in accordance with Local and Federal
safety regulation).
Telecom companies specified 2.1 m (7 ft.)
separation is made up of a working space (0.9 m (3
ft.)) plus a “limit of approach” safety space of 1.2
m (4 ft.). The purpose of the 2.1 m (7 ft.) separation
is to:
Avoid accidental contact by the technician
Avoid “flashover”
Provide safety space and working
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Secondary Voltage
The minimum power separation at
secondary voltage levels is 1.0 m
between the lower power
conductor and upper telephone
There are some exceptions when
working with secondary voltage
Future requirements,
where the hydro company
neutral-only in the
secondary position,
increase the separation
space to 1.5m (60“) to
allow for subsequent
placing of a secondary
Drop wire, which may be
raised to 0.6 m (24”) below
secondary to provide
increased clearance,
The drop must have more
300 mm separation to
secondary power
conductors at a building.
Rule of Thumb
If the primary power on an adjacent pole is the same elevation at the telephone plant, such as parallel pole lines
on a slope, at least 3 m is needed between the primary conductor and the telephone pole to ensure a 1.2 m limit of
If separation of a pole between a primary conductor and the telephone cable plant is less than 2.1 m, then the pole
must be considered a hazardous pole.
Poles with less than 1 m (40”) separation between the lowest secondary conductor and telephone cable plant must
be considered hazardous and reported to a supervisor, regardless if the work can be performed safely. Such poles
must be reported to Client representatives.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Wherever a technician observes a street
light bracket attached to a joint pole,
consider potential hazards. Lamp brackets
must be grounded and leads enclosed in a
conduit. If leads are exposed, then the
separation must be measured from them
and will be 1.0m (40”). If the luminaire is
installed above the neutral, there is no
requirement to bond the luminaire or strap
the supply wires to the pole.
New luminaires installed in a neutral zone
Have the bracket bonded to
Have supply wires enclosed in
ground wire moulding or
equivalent to hold them snug to
the pole,
Maintain a minimum 400 mm
(16”) clearance of the luminaire supply wires and brackets above the Client communication plant
attachment point.
Note: Existing luminaire installations with 100 mm (4”) separation between luminaire supply wires/bracket and
client communication plant is grandfathered as long as it is grounded and supply wires are snug to the pole.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Mid Span Separations
The table below provides separation requirements at mid span, using a line-of-sight as shown.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Aerial Power Crossings
Such crossings must be made as close to 90 degrees as possible. Sag separations are measured to the line-of-sight
as noted in figure below.
Minimum Clearance at In-span Crossings
Client specifies the minimum design separation between the telephone plant and the lowest secondary conductor
at a crossing can be 1 m (40”) for low voltage and 2.1 m (84”) for primary voltage under worst-case situations.
Secondary Power
A worker can proceed with work activity only if he/she is sure that contact between the secondary voltage and
anything he/she is holding can be maintained.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Primary Power
The worker may proceed with work activity only if he/she is sure that the limit of approach between the primary
crossing conductor and the messenger or anything else he/she may be holding can be avoided. If the supply plant
is damaged or it appears that such separations may change radically while work is under way, then the power
utility must fix the problem prior to the telephone work starting.
Joint-Use Maintenance Hole
All plant work must be clearly and permanently identified as to ownership. The Provincial Electrical Inspection
Branch must issue written authorization before starting work in such locations.
Power Re-Conductoring
Work must be delayed where Hydro crews are working in an area adjacent to cable plant activities. No pole or
mid span work can be performed at this time other than install work. When working in proximity to Hydro
crews, work activities must be coordinated with the Hydro foreman or supervisor.
Trolley Wires and Separation Requirements
Only trolley crews can perform work activities overtop trolley lines. Trolley lines carry 550 volts DC power and
must be avoided.
Working Clearance
The limit of approach to a live trolley wire (DC feeder cables or trolley running wires) for the technician or
anything he/she may be holding is 0.9 m (36”). Cable plants must be designed with this limit in mind. Actual
placing clearances must exceed 1.2 m (48”) to allow for at least 0.3 m (12”) working space. Trolley wires have
double insulators on them; the second insulator must be at least 1.2 m (48”) from the pole. Placing clearance is
0.3m (12”).
The pole and span wire must be tested with a voltage probe prior to starting any work.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Refer to the drawing below for the specification regarding safe working limits for trolley wires
All cables placed above trolley wire feeder cables must be conducted with the assistance of Provincial Transit
crews, who have the training, experience, and equipment to safely work within the 0.9 m limit of approach.
On an existing plant, if such clearances cannot be achieved, then the provincial Transit authority must be
contacted to install guarding prior to work activities commencing.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Where feasible, all cable must be placed on the side of the street that does not have trolley feeder wires. If the
telephone plant is placed on the same side as trolley feeders, then a minimum size 8 strand must be used when in
lead and it must be solidly bonded to a Multi Grounded Neutral in at least one spot.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Prior to any pole erection the superintendent or foreman shall examine the work site, check for any conflicts with
overhead lines and if overhead lines are present, determine the voltage and clearance distance.
Prior to any pole erection that appears to be in conflict with overhead lines the distance between the top of the
base and the overhead line shall be determined as it relates to the height of poles to be installed.
If safe to proceed, workers are to be instructed as to the pertinent information, conditions and traffic control
requirements and tailboard sheet completed.
See: ELECTRICAL SAFETY section for procedures to follow to assess electrical hazards, take precautionary
steps and complete site risk assessment form. (Element 12)
Upon arrival onsite the crew foreman or lead hand shall determine a safe positioning for the crane truck,
determine and deploy all necessary “men-working” signs, traffic warning signs and delineators to safely protect
the traffic, men and equipment.
Rigging and handling of the pole shall be in such a way that the pole cannot turn or pivot in an uncontrolled
While off loading and erecting the pole the ground man should be watching for any potential hazards and
provides appropriate signals to the operator to ensure limits of approach are maintained.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
The excavation walls are sloped at angles that will provide a stable face. In no case shall such a slope be
greater than 3/4 horizontal to one vertical; or
The sides have been supported by shoring, piling or bracing which meets the requirements of the
Occupational Health and Safety Regulations or have been designed and certified by a professional engineer.
The certification must show how and for what types and depths the support system may be used and must be
available at the site during the use of the system.
When employees are required to enter excavations over 1.2 m (4 ft.) in depth, a ladder must be provided in the
immediate area where employees are working. The ladder must extend to the bottom of the excavation and 0.91
m (3 ft) above ground level.
All excavations must meet the requirements of the Occupational Health and Safety Regulations.
Excavations must be sloped or supported according to the design of a registered Professional
Engineer when the excavation is:
 Greater than 6 meters in depth
 Adjacent to structures
 Subject to vibration or hydrostatic pressure
 As determined by the company
The design, instructions and back-up information on the subsurface conditions expected to be encountered during
the excavation must be kept on the job site and be available for review.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
It is the policy of Focus Communications Inc. and an operative directive on all projects that fall protection violations shall meet
with zero tolerance. All employees who work at heights of 6 feet and over shall be protected from the hazards of falling. The
protection will include the use of barriers, guardrails, fall restraint, fall arrest, safety belts and lifelines or other effective means.
A site specific fall protection plan shall be developed and implemented whenever a fall hazard of 25 feet or more above grade
exists, or whenever work procedures such as the safety monitor system is selected as a method of preventing a fall. The intent
of the fall protection work plan is to:
Assist the employees in identifying the fall hazards before work commences at a site.
Assist in the selection of a fall protection system(s) appropriate to the work being planned to provide a safe, effective and
efficient method to minimize and eliminate injury to workers from falls.
Ensure plan is updated as conditions at work site change
Investigate all accidents and ‘near miss’. Adjust program or retrain workers if required.
Fall arrest system - an assembly of components joined
together so that when the assembly is connected to a
support, it is capable of arresting a workers fall.
Fall restricting system - a type of fall arrest system that
has been designed to limit a workers fall to a specified
distance. (see figure 2)
Fixed support - a permanent or temporary structure,
or a component of such a structure, that can withstand
all loads and forces the structure or component is
intended to support or resist, is sufficient to protect a
worker's health and safety, and includes equipment or
devices that are securely fastened to the structure or
Guardrail system - an assembly of components joined
together to provide a barrier to prevent a worker from
falling from the edge of a surface.
Safety net - a safety net is located and supported in such a way that it arrests the fall of a worker who
may fall into it without endangering the worker.
Travel restraint system - an assembly of components capable of restricting a worker's movement on a
work surface and preventing the worker from reaching a location from which the worker could fall.
What is Work Positioning?
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
The parts that in combination allow a worker to freely use his/her hands when exposed to a fall hazard. (e.g.
using belt & lanyard wrapped through ladder rung and round behind strand when doing strand work). The use
of a double "D" belt is required for this practice.
What are Rope Grabs?
A rope grab is a device that travels along a lifeline and will
lock onto the lifeline. There are two types of mechanical rope
grabs: Automatic and manual.
An automatic (or mobile) rope grab moves freely along the
lifeline with you. If you fall, it locks automatically and stops
you after a short distance.
A manual rope grab does not move freely with you. It is
always in a locked position, and you must reposition it by
hand. Manual rope grabs are best suited to fall restrain
Workers must be protected from falling by use of at least one of the following methods, though not
a travel restraint system
a fall restricting system
a fall arrest system
Components of a travel restraint fall
restricting, or fall arrest, system
applicable CAN/CSA standards.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Workers who may use a fall protection system must be adequately trained in its use and given adequate oral and
written instructions by a competent person.
Travel Restraint System
This system may involve a full body harness or safety belt. System supports must be capable of supporting a
static force of at least 2 kilonewtons without exceeding allowable unit stress for each material used.
Fall Restricting System
The system must be arranged in accordance with manufacturer's instructions so that a worker's free fall does not
exceed 0.6 metres. The support used in the system must be capable of supporting a static force of at least 6
kilonewtons without exceeding the allowable unit stress for each material used. A fall restricting system must be
used when work on utility poles cannot practically be done from an elevating work platform.
Fall Arrest System
A fall arrest system requires a full body harness and lanyard
equipped with a shock absorber unless use of the shock absorber
cause the worker to hit anything below the work, whether
object, ground, or other surface. System support must be capable
supporting a static force of at least 8 kilonewtons, or 6
kilonewtons when a shock absorber is used, without exceeding
allowable unit stress for each material used.
Inspection and Testing
Travel restraint, fall restricting, and fall arrest systems must be
inspected by a competent worker before each use and taken out
service if a defect is detected or the system is subjected to a fall.
Following a fall, the system must not be used again unless all of
components are certified by the manufacturer as being safe for
Support capacity of a temporary fixed support may be
determined by dynamic testing to ensure the fixed support is
adequate to arrest a worker's fall.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Equipment Inspections
What should you know about fall protective equipment?
Inspect your equipment daily.
Replace defective equipment. If there is any doubt about
the safety of the equipment, do not use it.
Replace any equipment, including ropes, involved in a
Use the right equipment for the job.
How do you inspect the webbing (body of belt, harness or
Inspect the entire surface of webbing for damage.
Beginning at one end, bend the webbing in an inverted
"U." Holding the body side of the belt toward you, grasp
the belt with your hands six to eight inches apart.
How do you inspect the rope?
Rotate the rope lanyard and inspect from end to end for
fuzzy, worn, broken or cut fibers. Weakened areas have
noticeable changes in the original rope diameter.
Replace when the rope diameter is not uniform
throughout, following a short break-in period.
The older a rope is and the more use it gets, the more important testing and inspection become.
What should you know about hardware (forged steel snaps, 'D" rings)?
Inspect hardware for cracks or other defects. Replace the belt if the "D" ring is not at a 901 angle and does not move
vertically independent of the body pad or "D" saddle.
Inspect tool loops and belt sewing for broken or stretched loops.
Check bag rings and knife snaps to see that they are secure and working properly.
tool loop rivets. Check for thread separation or rotting, both inside and outside the
pad belt.
Inspect snaps for hook and eye distortions, cracks, corrosion, or pitted surfaces. The
(latch) should be seated into the snap nose without binding and should not be
distorted or obstructed. The keeper spring should exert sufficient force to close the
What should you look for during the safety strap inspection?
Inspect for cut fibers or damaged stitches inch by inch by flexing the strap in an
inverted "U." Note cuts, frayed areas or corrosion damage.
Check friction buckle for slippage and sharp buckle edges.
Replace when tongue buckle holes are excessively worn or elongated.
How do I clean my equipment?
Basic care prolongs the life of the unit and contributes to its performance.
Wipe off all surface dirt with a sponge dampened in plain water. Rinse the webbing in clean water.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Wipe the belt dry with a clean cloth. Hang freely to dry.
Dry the belt and other equipment away from direct heat, and out of long periods of sunlight.
Store in a clean, dry area, free of fumes, sunlight or corrosive materials and in such a way that it does not warp or
distort the belt.
Site Inspection
Focus Communications Inc. management will assess the correct Fall Protection Program on a job specific basis and a form will
be used to develop a site-specific fall protection plan, when required. (see Fall Prevention Form at end of this section)
All employees of Focus Communications Inc. and its subcontractor employees, utilizing fall prevention equipment shall
inspect the equipment on a daily basis and any equipment found defective shall be removed from use. Fall prevention
equipment that has arrested a fall shall be removed from use and not be re-used.
If workers are working in an area not protected by guardrails that is 25 feet or more above ground, there must be a written
procedure for rescuing worker who has fallen and is suspended in his fall protection system.
The procedures must be in writing and the workers informed and trained in the rescue techniques. In some areas it may be as
simple as calling the fire department if they have been trained in rescue methods.
Ladder use and Fall Prevention
Focus Communications Inc. employees shall utilize Double “D” safety belts when working on strands and a fall restraint.
“Fall restraint system” means a work positioning system to prevent a worker from falling from a work position. This is
utilized when worker will not be aloft longer than 10 minutes and requires frequent shifting of work position.
Workers shall operate ladder the required 40" (inches) from pole locations.
The ladder shall be rested on the strand ensuring solid and level surface footing.
Upon reaching work position the worker shall pass a lanyard under the ladder rung, around behind the strand, then back
over top of the ladder rung and secured to the opposite "d" ring of safety belt.
Employees shall utilize fall restraints at all times when aloft
Accident Investigations/Plan Review
All accidents resulting in injury to workers shall be reported and investigated. To help prevent further accidents, the
investigation must be documented so that the cause and means of prevention can be identified. In the event of a fall or other
serious incident, the plan shall be reviewed to determine if additional practices, procedures, or training need to be
Bad Weather
When adverse weather (such as high winds, rain, snow, or sleet) creates a hazardous condition, operations shall be suspended
until the hazardous condition no longer exists.
Staging of Materials
Materials and equipment for the work shall be located conveniently close to your work site.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
During the performance of your duties you will from time to time be required to use ladders. This could range
from utilizing portable single or extension ladders. No matter which class ladder there are basic safety rules
which must be followed to prevent workplace accidents. Included within Element 4 of this Manual are Written
Work Procedures for the two class of ladder in use by Focus Communications Inc. (portable and extension).
When in use, a portable single or extension ladder must
(a) be placed so that the horizontal distance from the base to the vertical
support is approximately 1/4 of the ladder length between supports, and
(b) have the lower ends of the ladder side rails rest on a firm and level base
upper support of the siderails must be on a bearing surface strong enough
safely withstand the applied loads.
plane of
and the
A ladder must be of sufficient length to project approximately 1 m (3 ft) above the level of the upper landing to
which it provides access, unless there is limited clearance and the ladder is adequately secured.
Never separate an extension ladder
A portable single or extension ladder must be positioned, and if necessary secured, to ensure stability during use.
Be aware of the surface you place the ladder footing upon. Is it solid? Are there risks of slippage? What can be
done to minimize risk?
Use restrictions
(1) A worker must not work from the top 2 rungs of a portable single or extension ladder or the top 2 steps of a
stepladder unless permitted by the manufacturer.
(2) A ladder must not be used as a scaffold component, nor as a horizontal walkway, ramp or work platform
support unless it is part of a pre-manufactured or engineered system.
(3) A worker may work from a portable ladder without fall protection provided that
(a) the work is a light duty task of short duration at each location,
(b) the worker's centre of gravity is maintained between the ladder side rails,
(c) the worker will generally have one hand available to hold on to the ladder or other support, and
(d) the ladder is not positioned near an edge or floor opening that would significantly increase the potential
fall distance.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Carrying restriction
Heavy or bulky objects or other objects which may make ascent or descent unsafe must not be carried by a
worker using a ladder.
Ladder Inspection
When should you inspect ladders?
 Inspect new ladders promptly upon receipt.
 Inspect ladders before each use.
 Check the condition of ladders that have been dropped or have fallen before using them again.
What should you look for when inspecting any ladder?
 missing or loose steps or rungs (they are loose if you can move them by hand)
 damaged or worn non-slip feet
 loose nails, screws, bolts or nuts
 loose or faulty spreaders, locks, and other metal parts in poor repair
 rot, decay or warped rails in wooden ladders
 cracked, split, worn or broken rails, braces, steps or rungs
 sharp edges on rails and rungs
 rough or splintered surfaces
 corrosion, rust, oxidization and excessive wear, especially on treads
 twisted or distorted rails. Check ladders for distortion by sighting along the rails. Using a twisted or
bowed ladder is hazardous.
 missing identification labels
What other things should I look for when inspecting stepladders?
 wobble
 loose or bent hinges and hinge spreaders
 broken stop on a hinge spreader
What should you look for when inspecting extension ladders?
 loose, broken or missing extension locks
 defective locks that do not seat properly when ladder is extended
 sufficient lubrication of working parts
 defective cords, chains and ropes
 missing or defective pads or sleeves
What should you do after inspecting any ladder?
 Tag any defective ladders and take them out of service.
 Clean fibreglass ladders every three months. Spray lightly with a clear lacquer or paste wax.
 Protect wooden ladders with a clear sealer or wood preservative.
 Replace worn or frayed ropes on extension ladders.
 Lubricate pulleys on extension ladders regularly.
What are some things you should not do after inspecting ladders?
 Do not make temporary or makeshift repairs.
 Do not try to straighten or use bent or bowed ladders.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Falls from portable ladders are a major source of serious injury. Be aware of the hazards and take proper
precautions to prevent falling.
Before using a portable ladder?
Inspect the ladder before and after each use.
Reject and tag any ladders that have defects. Notify your foreman of defects.
Use a ladder designed for your task.
Get help when handling a heavy or long ladder.
Keep ladders away from electrical wires.
Tie off ladders at the top and secure bottom to prevent them from slipping.
Set up barricades and warning signs when using a ladder in a doorway or passageway.
Before mounting a ladder, clean the boot soles if they are muddy or slippery. Avoid climbing with wet
Face the ladder when going up or down and when working from it.
Keep the centre of your body within the side rails.
What should you avoid when using a portable ladder?
Do not use a ladder in a horizontal position as a scaffold plank or runway.
Do not carry objects in your hands while on a ladder. Hoist materials or attach tools to a belt.
Do not work from top two rungs. The higher a person goes on a ladder, the greater the possibility that the
ladder will slip out at the base.
Do not use items such as a chair, barrel or box as a makeshift ladder.
Do not join two short ladders to make a longer ladder. Side rails are not strong enough to support the
extra load.
Do not paint wooden ladders. Defects may be hidden by the paint. Wood preservatives or clear coatings
may be used.
Set up the ladder?
Place the ladder feet 1/4 of the ladder's working length (e.g., foot to top support point) away from the
base of the structure (e.g., for every 4 feet high, the base of the ladder should be out 1 ft; that means one
horizontal foot from the support point).
Extend the ladder at least 1 m (3 ft) above the landing platform.
Place the ladder on a firm, level footing. Use a ladder with slip-resistant feet or secure blocking, or have
someone hold the ladder.
Rest both side rails on the top support and secure ladder to prevent slipping.
When climbing portable ladders?
Check for overhead electrical wires before setting up a ladder.
Clear area around base and top of the ladder of debris, tools and other objects.
Tie off yourself with a safety harness when working 3 m (10 ft) or more off the ground or when working
with both hands.
Ensure that only one person is on a single-width ladder. Only one person is allowed on each side of a
double-width ladder.
Maintain three-point contact by keeping two hands and one foot, or two feet and one hand on the ladder
at all times.
Grasp the rungs when climbing a ladder, not the side rails. If your foot slips on a ladder, holding onto
rungs is easier than holding onto the side rails.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Wear protective footwear with slip-resistant soles and heels.
Ensure that all electrical equipment used during ladder work is in good condition and properly
Rest frequently to avoid arm fatigue and disorientation when the work requires you to look up and reach
above your head.
Drape your arms over a rung and rest your head against another rung or side rail if you become dizzy or
panicky. Climb down slowly.
Safe use of extension ladders.
 Place ladders on a firm, level surface and ensure the footing is secure.
 Erect extension ladders so that the upper section rests on (e.g., in front of) the bottom section. This means
the bottom section "faces" a wall or other supporting surface (see figures below).
 Place the ladder feet so that the horizontal distance between the
feet and the top support is 1/4 of the working length of the ladder. The
ladder will be leaning at a 75° angle from the ground.
 Raise and lower ladders from the ground. Ensure that locking
ladder hooks are secure before climbing. (as shown below)
 Erect ladders so that a minimum of 1 m (3 ft) extends above a
landing platform. Tie the top at support points.
 Where a ladder cannot be tied off at the top, station a person at
the foot to prevent it from slipping. This method is only effective for
ladders up to 5 m (16 ft) long. The person at the foot of the ladder should face the ladder with a hand on
each side rail and with one foot resting on the bottom rung.
Leave all tie-off devices in place until they must be removed before taking the ladder down.
Maintain the minimum overlap of sections as shown on a ladder label. Refer to safety regulations.
What should you avoid when using extension ladders?
Do not use ladders near electrical wire.
Do not set up or take a ladder down when it is extended.
Do not overextend. Maintain minimum overlap of sections.
Do not climb higher than the fourth rung from the top of a ladder.
Do not use ladders on ice, snow or other slippery surfaces without securing ladders' feet.
Do not extend top section of a ladder from above or by "bouncing" on a ladder.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Do not leave ladders unattended.
What should you do to avoid overexertion while setting up an extension ladder?
When setting up an extension ladder, use the following method to avoid straining muscles or losing control of a
ladder. With ladders weighing more than 25 kg (55 lb), or where conditions complicate the task, have two persons
set up a ladder, step by step, as follows:
 Lay a ladder on the ground close to intended location.
 Brace ladder base using helpers' feet.
 Grasp the top rung with both hands, raise the top end over your head and walk toward the base of a
ladder. Grasp the centre of the rungs to maintain stability.
 Move the erect ladder to the desired location. Lean it forward against the resting point. (diagrams below)
Single person set-up of an extension ladder?
One person can erect a short ladder, step by step as follows:
 Place the bottom of a ladder firmly against the base of a building or stationary object.
 Lift the top of ladder, and pull upwards to raise a ladder to a vertical position.
 Transfer a ladder to its required position when it is erect.
 Keep a ladder upright and close to the body with a firm grip.
The method for lowering any ladder is the reverse procedure of erecting it.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
LockOut procedure is a work procedure implemented to prevent accidental operation of machinery or
equipment, which could cause injury to anyone conducting maintenance or any other employee. LockOut
procedures are written in accordance with the Occupational Health and Safety Regulations and must include
procedures to control hazardous energy or substance before locks are applied to ensure the security of the control.
LockOut procedures must be followed whenever machinery, equipment or process is being worked on that could
cause danger to the health and safety of any person from any potentially hazardous energy. The objective is to
secure control of all the energy for the machinery or equipment being worked on at the main source of power
Equipment, vessels and pipes must be locked out whenever any work or adjustment could expose employees to
risk of injury from equipment motion or pipe leakage.
The correct and complete procedure must be followed at all times.
The success of the lockout means must be proven by an attempt to start the machine by known starting device.
All dangers due to gravity, weight shifting or movement caused by release of springs, arms, brackets or
attachments must be considered and suitable restraints must be installed. Each and every employee working on
the machine, vessel or pipe must install their individual lock(s). Each must ensure that the lockout is correct and
Lock Out Steps
Rule # 1: Know the Equipment & Energy Sources. If you are unfamiliar with the equipment ask your
Notify all affected employees that the machinery, equipment or process will be out of service
Conduct a normal shutdown. An orderly shutdown will be utilized to avoid any additional or increased
hazards to employees as a result of equipment de-energization.
Machine or Equipment Isolation. Place all controls in off & shut all control valves
Lockout - Tag. Place so that it will hold the energy isolating devices from the "safe" or "off" position.
Release from LockOut
Inspect Work Area for parts, tools, missing guards. Check to ensure the equipment is ready to operate.
Keep Others Safe. Make sure everyone is clear of the equipment before starting. Make sure they know the
machine is going to be started.
Remove Locks & Tags. Each lockout device will be removed from each energy isolating device by the
person who applied the device.
NEVER remove someone else’s lock out tag
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Backhoes and Material Handlers
General Safety:
Only qualified, authorized employees may operate mobile equipment.
Perform a visual and operational check at the start of your shift. When returning to the machine walk
around the machine before starting or putting machine in motion. Immediately report any malfunction to
Maintain the operating speed limit.
Do not exceed the safe load capacity of a forklift at any time. NEVER counterweight a forklift to increase
lifting capacity.
Make sure that loads are stable.
Forklifts must not be driven with raised forks except where absolutely necessary.
Resort to sudden stops only in an Emergency.
Always descend ramps in reverse when loaded.
Always check behind your vehicle before reversing
Look in the direction of travel.
Ensure vehicle is at a dead stop before getting off or getting on and set the parking brake.
Never carry passengers.
Check for adequate overhead clearance before raising load or passing through doorways.
Keep hands, arms, head and feet within the confines of the cab when moving.
Wear your seat belt at all times.
Hard hats must be worn at all times.
Immediately report any collisions, damage or near miss accidents to your Foreman.
Do not allow anyone to stand or walk under an elevated load.
Keep constantly alert for pedestrians and other traffic.
Know that an overloaded forklift can cause loss of steering.
In the event of an overturn - stay in the cab until help arrives.
Honk horn when entering congested areas or areas with restricted vision.
Some forklifts must only be used on paved or concrete surfaces. "All Terrain" forklifts may be used on
suitably graded surfaces.
Controlling the Vehicle
Be alert for the following conditions and drive accordingly. Each one can create a loss of control.
 Oil spots
 Loose objects or holes
 Wet areas
 Rough surfaces
 Slick Mud
Driving in Reverse
Face to the rear
Proceed slowly
Sound horn before moving
Stop when vision is limited, and then proceed slowly
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Travelling Up or Down Ramps
Keep forks pointed uphill with a load
Keep forks pointed downhill without a load
Do not turn until you are on level ground
Every Time a Forklift is parked
Forklifts must be safely parked when not in use. The controls shall be neutralized, power shut off, brakes
set, key removed, and the forks left in a down position flat on the surface, and not obstructing walkways
or aisles.
General Housekeeping
Every employee must contribute to maintaining an uncluttered job-site and clean up as work progresses.
Keep all roadways, pathways, ramps, aisles, stairways and non-storage areas free of supplies, tools,
equipment, material or debris.
Clean up spills immediately.
Correct or report any unsafe housekeeping condition. When possible immediately correct a tripping,
slipping or overhead hazard. If this cannot be done find a means to provide warning to others until
corrective action can be taken.
Dispose of any trash and scrap in the proper containers.
Always return tools and equipment to the proper storage places. Return Personal Protective Equipment
to designated storage.
Keep all coolant, lubricant and fuel containers in designated storage locations.
Keep all cleaning materials and flammable materials in designated storage locations.
Replace all equipment guards and safety devices on completion of maintenance or adjustment.
Remove any excess parts to disposal or proper storage following replacement or maintenance.
Route hoses, electrical cords, ropes or slings in safe locations and flag any hazard locations.
Mobile Equipment / Vehicle Safety
Only authorized / certified / licensed persons shall operate mobile equipment/vehicles.
No person shall operate mobile equipment when they are impaired in any manner.
No person shall operate mobile equipment without wearing the personal vision correction and hearing
aids they normally require.
Do not operate while using “Mp3", cellular phones or other devices.
Do not move or operate while vision is obstructed.
All applicable rules, regulations, laws and procedures are to be followed at all times.
Do not exceed speed limits.
Do not exceed load and capacity ratings.
Ensure all loads are stable and use load restraints.
Before starting any mobile 'equipment, inspect the equipment and make sure all guards and safety
features are in place and working properly.
No mobile equipment is to be operated with any malfunction. Immediately report any malfunction to
your Foreman.
Walk around mobile equipment before starting or putting the equipment in motion.
When seat belts are installed they must be worn at all times.
Keep arms, hands, head and feet within the confines of the cab when moving.
Operators must operate with due care and attention at all times. Particular attention must be exercised to
prevent injury to other personnel.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Operators must be aware of the location and movement of other mobile equipment and sound
appropriate warnings.
Operators must be continually aware of width and height limitations and avoid contact with any
machine, structure, object, pipe or cable.
Extreme caution must be exercised when in the vicinity of electric wires.
Sound warnings when entering or leaving buildings, passing through doors, at blind corners and when
travelling in reverse.
Do not operate mobile equipment beyond its limitations with respect to road surface, terrain, or steepness
of grade.
Do not expose yourself to moving parts.
Stand clear of the kickback path when operating machinery where there is a kickback hazard. Do not
allow others in this path.
Do not work under loads or allow others to be under loads.
Do not pass loads over any person.
Do not operate when any person is in the "bight". Firmly tell others if they are seen to approach or enter
the bight.
Immediately report any accidents or near misses to your Foreman.
In the event of an overturn, stay in the cab until help arrives.
Respect weather and slippery conditions.
Shut off mobile equipment when leaving equipment unattended except where otherwise permitted.
Make sure there will be no unintentional movement, set the parking brake and use chokes.
Ensure the equipment is at a dead stop before getting on or off.
Do not carry passengers unless authorized and equipped for passengers (positively no riding on running
boards, tailgate, hood etc.).
Traffic Control
All employees and subcontractors shall comply with the traffic control requirements as set out by the latest
edition of “Traffic Control Manual for Work on Roadways” issued by the Ministry of Transportation and
Highways and where required applicable by-laws.
All flag persons shall be responsible persons who have been instructed in and who have
demonstrated knowledge of traffic control and flagging procedures. Prior to commencing work
on any new project, traffic control persons are required to re-read Occupational Health and Safety
Regulation Part 18 in its entirety. Each flag person shall have as standard apparel a STOP and
SLOW paddle, a red or blaze orange hi-vis vest conforming to the regulations, a hard hat and
C.S.A. approved footwear as set out in the Personal Protective Equipment section of this manual.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Parked Vehicle Cone Placement
COMPANY service vehicles shall place safety cones as prescribed when parked for service installations
Driveways / Parking lots
In Driveways or Parking Lots
In the Street
Special Vehicles
Often Focus Communications Inc. requires the use of task specific vehicles on site during special projects. These
vehicles may range from all-terrain vehicles to heavy earth moving equipment. During the risk assessment
period of project development, consideration for specialty vehicles shall be addressed and appropriate safety
procedures developed.
This shall include, but not be limited to; Operator requirements, site safety briefings (insure all employees are
aware of the specialty vehicle onsite and its safety concerns) and safe operations of the vehicle.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Most types of mobile equipment require rollover protective structure (ROPS). Such structures must be
manufactured, certified, recorded and labeled in accordance with WCB Regulations. When operating equipment
fitted with ROPS, seat belts must be worn.
Hoists and Rigging Operations
The following are general rules for safe operation of lifting equipment and rigging practices.
Knowledge of the equipment and materials we work with is one of the most important factors in accident
prevention. Each piece of equipment and material has been designed for a specific purpose and has limitations.
Knowledge of the purpose and limitations of each piece of equipment and material is mandatory when working
with hoists and rigging.
The purpose of this section is to remind fully trained hoist operators and riggers of some of the most important
safety considerations. This is not training information.
Major-rigging operations must be planned and supervised by competent personnel to ensure that the best
methods and most suitable equipment and tackle are employed.
The single most important rigging precaution is to determine the weight of all loads before attempting to
lift them, making ample allowances for unknown factors, and determining the available capacity of the
equipment being used.
It is important to rig the load so that it is stable. Unless the center of gravity of the load is below the hook,
the load will shift.
The safety of personnel involved in rigging and hoisting operations largely depends upon care and
common sense. Remember these safe practices:
Know the safe working load of the equipment and tackle being used. Never exceed this limit.
Determine the load weight before rigging it.
Examine all hardware, equipment, tackle and slings before using it and destroy defective components.
Discarded equipment may be used by someone not aware of the hazards or defects.
No one who has reasonable cause to believe that any equipment or tackle which has been assigned to him
is unsafe or unsuited to the job should use or operate it until he has reported the defect or hazard to his
Foreman, safe conditions have been assured, and orders to proceed have been issued by some person in
authority who is then responsible for the safety of all personnel exposed to the unsafe conditions.
The safe working loads also apply only to equipment in good condition and having undamaged
structural members. If any equipment becomes damaged in service it should be taken out of service until
the necessary repairs have been effected.
Never use kinked or damaged slings or hoist ropes. To provide maximum operating efficiency and
safety, all slings and fittings should be given thorough periodic inspections as well as daily inspections
for signs of wear and abrasion, broken wires, worn or cracked fittings, loose seizing’s and splices,
kinking, crushing, flattening and corrosion. Special care should be taken in inspecting the areas around
thimbles and fittings.
Sharp bends, pinching and crushing must be avoided. Loops and thimbles should be used at all times.
Corner pads that prevent the sling from being sharply bent or cut can consist of large diameter split pipe
sections, corner saddles, padding or blocking.
Never allow wire rope to lie on the ground for any length of time or on damp or wet surfaces, rusty steel
or near corrosive substances.
Avoid dragging rope slings from beneath loads.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Keep all rope away from flame cutting and electric welding operations.
Avoid contact with solvents and chemicals.
Knotted and kinked slings are permanently damaged and must not be used.
Never use discarded hoist rope as sling material.
Never wrap a wire rope completely around a hook. The sharp radius will damage the sling.
Avoid bending the eye section of wire rope slings around comers. The bend will weaken the splice or
swaging. There must be no bending near any attached fitting.
Ensure that the sling angle is always greater than 45 degrees. To make sure that the angle is adequate
once a load is rigged, check that the horizontal distance between the attachment points on the load is less
than the length of the shortest sling leg. If this is the case then the angle is greater than 60 degrees.
All loads must be properly rigged to prevent the dislodgment of any part. Suspended loads should be
securely slung and properly balanced before they are set in motion.
The load must be kept under control at all times. Where necessary, when personnel may be endangered
by the rotation, one or more guide ropes or tag lines should be used to prevent rotation or uncontrolled
Loads must be safely landed and properly blocked before being unhooked and unslung.
The hoist rope must be wrapped around the load. The load should be attached to the hook by slings or
other rigging devices that are adequate for the load being lifted.
The load line should be brought over the center of gravity of load before the lift is started.
Keep hands away from pinch points as the slack is being taken up.
Wear gloves when handling wire rope.
Make sure that all personnel stand clear while loads are being lifted and lowered or while the slings are
being drawn from beneath the load. The hooks may catch under the load and suddenly fly free.
Never ride on a load that is being lifted.
Never allow the load to be carried over the heads of any personnel.
Never work under a suspended load.
Make sure that the load is free before lifting and that all sling legs are taking the load.
Lower the loads on to adequate blocking to prevent damage to the slings.
Fuelling Procedure - Gasoline/Propane Vehicles
The following procedure is to be observed when fuelling gasoline powered vehicles.
No Smoking is permitted in the area of the gasoline pumps.
Extinguish all smoking materials prior to entering the fuel pump area.
Shut off the engine and any auxiliary engines or engines on equipment in tow.
Shut off any flame or high temperature heaters.
Where the risk of gasoline splash on hot manifolds exists, let the engine cool.
Do not splash gasoline or overfill fuel tanks.
Avoid skin contact and breathing gasoline vapors.
Properly replace hose and tank covers.
Vehicles from 45 gallon drum
Follow all general procedures as above.
 Attach grounding cable between the drum and the vehicle being refueled.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Jerrycans from 45 gallon drum
Follow all general procedures.
 Attach grounding cable between the drum and the jerrycan.
Portable equipment from Jerrycan
Follow all general procedures.
 Attach grounding cable between the jerrycan and the equipment being refueled.
 Never refuel equipment in the bed of a pickup truck.
 When decanting fuel from a portable container, try to keep the nozzle below the fuel surface
when refueling.
 Equipment should maintain ground contact at all times to help prevent static discharge that
could potentially ignite the fuel. Refuel equipment on a cleared area of ground (for example a
landing) to minimize risk of fire.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Only authorized and qualified persons may operate machinery.
The specified Personal Protective Equipment must be worn when operating machinery.
Do not wear loose fitting clothing, neckties, unrestrained long hair or jewelry when there is a risk of being
caught by moving parts.
All applicable rules, regulations and procedures are to be followed at all times.
Before starting any machinery inspect and ensure no lockout tags exist and that all guards and safety
features are in place and working properly.
Before starting any machinery inspect and ensure all personnel are clear and that there is no blockage to
interfere with the motion of the machinery.
Do not start any machinery that is lockout tagged or in any way blocked or is lacking any guard or safety
Immediately shut down any malfunctioning or jammed machine.
Do not make unauthorized "hay-wire" repairs or disable any safety device.
Do not make any unauthorized modifications.
Continually exercise due care and attention when operating machinery.
Do not distract or talk to an employee operating any machinery.
If working with maintenance or other employee who is making 'stop-start' adjustments, provide them
your full and constant attention. Do not do anything with the machine except on their instruction.
Do not expose yourself to moving parts.
Stand clear of the kickback path when operating machinery where there is a kickback hazard. Do not
allow others in this path.
Do not work under loads or allow others to be under loads.
Do not pass loads over any person.
Report any malfunctions or the need for adjustment, maintenance or repair. Report any unusual sounds
or actions.
Shut off machines when you leave them unless instructed by your Foreman to leave them running.
Follow correct shut down procedures when shutting down machinery.
Torches (Tiger Torches etc.)
Use proper torch for application to avoid over heating or the frustration of under heating.
Use proper size bottle for torch and application to avoid refrigeration of propane and the hazards
associated with improper burning (i.e. the production of carbon monoxide an odorless and colorless
deadly gas).
Check all fittings and valves for gas leaks with soapy water before each use to avoid dangerous
uncontrolled gas leaks.
Use torches in well-ventilated areas to avoid consuming all the oxygen and developing a carbon
monoxide producing flame or asphyxiation.
Use torch with vapor bottles in an upright position only.
Use torches with appropriate regulators and excess flow valves to prevent uncontrolled leaks in the event
of a line or fitting failure.
In the event of a torch goes out clear any unburned gas from the area before re-lighting.
Avoid flame contact to flammable building materials.
Do not use in the presence of flammable liquids or gases e.g. Gasoline, Oil, and Paint or thinners.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Use only approved equipment for the gas being used because some materials in torches, regulators,
valves, and hoses may react with the gas and deteriorate.
Always transport, secure, store and use bottles in an upright position.
Always turn off the gas valve at the source to prevent leaks and liquid forming in the torch or hose.
Use common sense when using torches as they are using flammable gases and produce fire that can
Welding & Burning
The following procedures must be adhered to when welding or burning:
 Comply with all fire prevention rules and regulations.
 Compressed gas cylinders must be stored upright and secured.
 Ensure the area is clear of flammable liquids or materials.
 If permits are required, obtain permits and post as required.
 Ensure firefighting equipment is operational and at hand.
 When required, obtain pre-checks, sniffer tests and required approvals.
 Check that the underside or backside of the area being welded or burnt is clear of combustion hazards.
Take suitable shielding measures.
 Whenever necessary, wet down area before and after welding or burning.
 Always use welding screens when other employees are endangered either by arc flash or sparks.
 Request a fire watch when prudent or when visibility is hindered.
 Ensure appropriate fire checks are performed.
 Particular attention and final inspection following welding or burning is needed when the work is
performed at the end of a shift or outside of normal operating hours.
 Screen to direct and contain sparks with plywood or other suitable means when the travel of sparks could
create a hazard.
 Only trained, authorized tradesmen are to perform welding or burning.
 Ensure flashback arrestors and safety valves are in place and operable.
 Open acetylene bottles 1/2 turn maximum.
 Avoid creating tripping hazards with cables or hoses. If need be, place Warning signs.
 Remove paint with grinder or file prior to welding or burning wherever possible. Many paints can give
off harmful fumes.
 Ensure all equipment is returned to storage after use.
 Wear appropriate Personal Protective Equipment.
 Wear respiratory equipment suitable to the need when there is inadequate ventilation or the process is
giving off toxic fumes.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
It is Focus policy that all workers wear approved basic and specialized personal protective equipment. All
approved personal protective equipment shall be made available to the workers.
All personal protective equipment must meet applicable standards acceptable to the WorkSafeBC, (CSA, NIOSH,
ANSI, or other group acceptable to the Board).
It is the workers responsibility to assure that Personal Protective Equipment issued is used and cared for
according to Manufacturers’ standards. Workers are to regularly inspect their Personal Protective Equipment
prior to use and return any defective equipment immediately. Workers are not to use or wear any PPE that is
worn or defective.
Focus is committed to eliminating all work place injuries, as such proper selection, use, and care of Personal
Protective Equipment is a vital part in this process. Failure to adhere to these policies could result in the
application of our discipline policy.
Ensure that the materials (for example, tools, equipment, and personal protective equipment),
worker training and other resources are readily available.
Ensure that supervisors and workers are trained in the selection, use, inspection, cleaning,
maintenance and storage of protective equipment, when required, as well as instruction and
training in the correct use and maintenance of the equipment
Maintain written records of training (for example, proper use of respirators), fit-test results, crew
talks, and inspections (for equipment, PPE, and work methods and practices).
The supervisor must ensure that appropriate personal protective equipment is available to
workers, properly worn when required, and properly cleaned, inspected, maintained and stored.
A worker who is required to use personal protective equipment must use the equipment in
accordance with training and instruction, inspect the equipment before use, refrain from wearing
protective equipment outside of the work area where it is required if to do so would constitute a
hazard, and report any equipment malfunction to the supervisor or employer.
A worker who is assigned responsibility for cleaning, maintaining or storing personal protective
equipment must do so in accordance with training and instruction provided.
All employees will use the appropriate personal protective equipment when and where it is required. All
employees will be expected to know and wear the required personal protective equipment. Generally, this will
be prescribed by:
Workers Compensation Act and WorkSafeBC
To control a specified hazard.
Revised: January 2016
Our company safety rules
Focus Communications Inc.
Health & Safety Manual
Basic personal protective equipment that is required to be worn at all times includes:
 Hard hats
 High Visibility Vest/Clothing
 Safety footwear
 Safety Glasses
 Gloves (Task Specific)
 Hearing Protection (Task Specific)
Specialized personal equipment will be required to be worn for the specific job or hazard identified by a Hazard
Assessment. This may include, but not limited to:
 Safety Eyewear – Goggles (Task Specific)
 Face protection (Chipping/Drilling Tasks)
 Respirators
 Fall Protection
 Long pants and sleeved shirts
Prior to every job a hazard assessment will be completed to identify any hazardous atmospheres or conditions;
this hazard assessment will include any client generated hazards.
Use Resources such as:
 WSBC Regulations & guidelines
 Material Safety Data Sheets
 Transportation of Dangerous Goods
 Internal and external experts may assist in identifying hazards.
Control identified hazards using possible alternatives
 Substitute material with a less hazardous one
 Isolate the hazard
 Modify safety features to existing equipment
 Purchase of new equipment
 Redesign of work processes
The appropriate PPE will be selected based on the results of the hazard assessment performed by a qualified
person. All PPE selection, care and use will meet the standards set out in WorkSafeBC OHSR Part 8.
 Personal protective equipment must
o be selected and used in accordance with recognized standards, and provide effective protection,
o not in itself create a hazard to the wearer,
o be compatible, so that one item of personal protective equipment does not make another item
ineffective, and
o be maintained in good working order and in a sanitary condition.
 If the use of personal protective equipment creates hazards equal to or greater than those its use is
intended to prevent, alternative personal protective equipment must be used or other appropriate
measures must be taken.
Focus will ensure that a worker who wears personal protective equipment is adequately instructed in the correct
use, limitations and assigned maintenance duties for the equipment to be used.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
The personal protective equipment program must be reviewed annually by the employer in consultation
with the joint committee or the worker health and safety representative, as applicable.
The annual review must
o assess exposure control measures to ensure their continued effectiveness,
o determine the need for further control,
o ensure the adequacy of instruction, and
o for respirators, assess the adequacy of exposure monitoring data and assess the need for further
monitoring, and ensure the adequacy of the fit test program.
Personal Clothing and Accessories
The personal clothing of a worker must be of a type and in a condition which will not expose the worker
to any unnecessary or avoidable hazards.
If there is a danger of contact with moving parts of machinery or with electrically energized equipment,
or if the work process presents similar hazards
o the clothing of the worker must fit closely about the body,
o dangling neckwear, bracelets, wristwatches, rings or similar articles must not be worn, except for
medical alert bracelets which may be worn with transparent bands that hold the bracelets snugly
to the skin, and
o cranial and facial hair must be confined, or worn at a length which will prevent it from being
snagged or caught in the work process.
Eye & Face Protection
The protection of your eyes is very important. Eye injuries can occur without warning and at any time. These
injuries may be severe and in many cases irreparable. Focus will provide all employees with safety glasses,
goggles, and face shield depending on the hazard identified for the job task.
Specifying Safety Glasses
All eye/face protection must meet CSA certification (CSA stamp for safety glasses is usually on the frame
inside the temple near the hinges of the glasses)
Lens coatings, venting or fittings may be needed to prevent fogging or to fit with regular prescription
Safety or prescription glasses must be equipped with side shields that wrap around the front to provide.
Wearing and Inspecting Safety Glasses
Employees will wear safety glasses on all Focus worksites, warehouse or designated areas.
Use side shields prescription safety glasses eyewear.
Inspect safety glasses before each use for any visible signs of wear and tear, ensure they are free of
scratches, cracks etc.
DO NOT use defective equipment. Report and return any damaged, deformed or worn personal
protective equipment
Caring and Maintaining Safety Glasses
The wearer will ensure safety glasses are properly fit, cared for and cleaned after each use.
Store all personal protective equipment in a safe, clean, dry place when not in use Storage area should be
out direct sunlight, and free of fumes or corrosives.
Use only the manufacturer’s components for replacement parts
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Specifying Goggles
Goggles must have anti-fog treated lenses
Adjustable head band and straps
All goggles must have sufficient room to allow wearing prescription glasses underneath.
Chemical splash/dust goggles must have, soft vinyl molding to fit the face, clear lenses and indirect
Using and Inspecting Goggles
Inspect goggles before each use for any visible signs of wear and tear, ensure they are free of scratches, cracks etc.
DO NOT use defective equipment. Report and return any damaged, deformed or worn personal protective
Caring and Maintaining Goggles
The wearer will ensure goggles are properly fit, cared for and cleaned after each use.
Store all personal protective equipment in a safe, clean, dry place when not in use Storage area should be out
direct sunlight, and free of fumes or corrosives.
Use only the manufacturer’s components for replacement parts
Specifying Face Shield and Hoods
All face shields and helmets must be completely di-electric (no metal parts) and measure a nominal 10" x
Using and Inspecting Face Shields and Hoods
Inspect all personal protective equipment before each use, keeping the following in mind.
Ensure equipment is clean and ready to use.
Inspect for chips, cracks, tears, free of scratches, any visible signs of wear and tear.
Inspect for signs of impact or rough treatment.
DO NOT use defective equipment.
Report and return any damaged, deformed or worn personal protective equipment
Caring and Maintaining Face Shield and Hoods
The wearer will ensure face shields and hoods are properly fit, cared for and cleaned after each use.
Clean all face shields, using a germicidal solution or mild soap solution.
Store all personal protective equipment in a safe, clean, dry place when not in use
Storage area should be out direct sunlight, and free of fumes or corrosives.
Use only the manufacturer’s components for replacement parts
Specifying Hard Hats
 There are two parts to hard hats: the shell and the suspension.
 Both parts of the hard hat must be compatible and maintained according to manufactures’ instructions.
 Only use accessories specifically designed for the specific hard hat.
 Hard hats and accessories must not contain any conductive materials and have a di-electric strength of
20,000 volts.
 Attach the following accessories using side slots on the hard hat.
o ratchet headband attachment
o slot mount face
o shield slot mount earmuffs
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
goggle retaining
ring chin strap
winter liners
Using and Inspecting Hard Hats
Wear hard hats at all times for field worksites and where posted.
Shop the head.
Do not use hard hats after it has received any severe blow. Return any damaged or defective equipment.
Do not scratch, alter, paint, or use solvents on hard hats.
Approved stickers must be applied ½” from the brim of the hard hat.
Do not store anything between the suspension and the shell of the hard hat. E.g. cigarette packages, notes,
handkerchiefs etc.
Use chin straps when working at heights.
Caring and Maintaining Hard Hats
The wearer will ensure hard hats are properly fit, cared for and cleaned after each use.
Clean hard hats using hot water (approximately 60 deg. C) containing a mild household soap or
detergent or cleaner recommended by the manufacturer.
Store all personal protective equipment in a safe, clean, dry place when not in use. The storage area
should be out direct sunlight, and free of fumes or corrosives.
Use only the manufacturer’s components for replacement parts
Foot Wear
Safety "running shoes" are not acceptable protective footwear.
All foot wear must conform to CSA CAN/CSA Z195-M92, Protective Footwear
Rubber boots must be 14” high, have puncture resistant sides, constructed out of rubber, neoprene or
Protective footwear shall be free of cleats, tracks or any metal protrusion.
Hand Protection
Choose appropriate hand protection as determined by the Job Hazard Analysis.
Ensure the hand protection fits snuggly, and is appropriate for the task.
Inspect all personal protective equipment before each use ensuring it is clean and ready to use.
DO NOT use damaged hand protection
Neoprene gloves shall be worn while handling chemicals such as varsol (cleaning agent)
Focus recognizes that noise is a serious problem in the industry and that over time the exposure to high levels of noise can
result in permanent hearing loss.
Focus, worksites routinely have noise levels over 85dBa Lex, which is over the exposure limit set by WorkSafeBC. As a
result of the noise levels in our industry, Focus has implemented a hearing conservation program in compliance with
regulatory requirements.
Description of Noise:
“Steady state noise” means variations in sound pressure levels where the time interval between the peak pressure levels is one
second or less.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
“Impact noise” means variations in sound pressure levels where the time interval between the peak pressure levels is greater
than one second.
“Peak sound pressure level” means the peak instantaneous pressure expressed in decibels (dBA), reference level 135 dBA.
Daily exposure limits shall not exceed 85 dBA Lex (1Pa2h).
Noise Levels
Crew talks incorporated with the health and safety-training talks will be utilized to convey information regarding the Hearing
Conservation Program, as well during the annual hearing tests the audiometric technician will provide individual counseling.
Education & Training:
When noise exposures are above the exposure limits (over 85 dBA Lex or 135 dBA peak), workers must be informed about
 Effects of noise on hearing
 Purpose of annual hearing testing
 Proper use and maintenance of hearing protection
Workers will receive individual counseling from the audiometric technician regarding their hearing results.
Engineered Noise Control/Hearing Protection
When it is found that there is a noise control problem Focus will, where possible, implement one or more of the listed
 Substitute less noisy equipment.
 Modification of the process or equipment.
 Enclose the noise source.
 Isolate the worker form the noise.
 Provide appropriate hearing/noise protection
When it is found not practical to reduce noise levels to or below the exposure limits Focus will:
 Reduce the noise levels to the lowest practical level.
 Provide and maintain hearing protection to the effected workers, and
 Ensure the hearing protection is worn effectively.
Protective Equipment:
All employees exposed to excessive noise levels shall be provided and wear C.S.A. Standard Z94.2-1994 approved hearing
protection devises.
Posting of Noise Hazard Area
Signs shall be posted at entrances or on the perimeter of areas where employees may be exposed to noise levels in excess of
regulatory limits. The signs shall clearly identify that a noise hazard exists and shall describe the type of protective
equipment required.
Hearing Testing:
A hearing-testing program shall be maintained for all employees routinely exposed to noise levels over 85 dBA Lex
Focus will provide, at their expense, the following audiometric tests for a worker exposed to excess noise:
(a) an initial baseline test as soon as is practicable, but not later than six months after the worker is employed
(b) not more than 12 months after the initial baseline test, and
(c) at least every second year after the test under clause (b).
A record shall be kept of all audiometrial tests for each employee on a form and manner acceptable to WorkSafeBC, by the
Audiometric Technician performing the test.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
The worker shall be advised of the test results and counseled on them by the tester. The Audiometric Technician will provide
copies of the results to the worker; all results are confidential and will not be released without written permission of the
Program Review
Program will be reviewed annually to ensure its effectiveness with respect to:
 Need for further noise measurements
 The education and training of workers regarding noise exposure.
 The adequacy of noise control measures.
 The selection and use of hearing protection, and
 Hearing testing and information on the rates and extent of occupational hearing loss
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Noise Levels of Hand Tools
75 – 80 dba
85 – 95 dba
90 – 110 dba
110 dba
100 – 110 dba
100 – 110 dba
95 – 105 dba
100 – 120 dba
Noise Levels of Construction Equipment
94 to 100 dba
85 to 90 dba
94 to 100 dba
95 to 100 dba
86 to 90 dba
92 to 95 dba
105 to 115 dba
102 to 105
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Using and Inspecting Earmuff/Ear Plugs
Wear earmuffs/earplugs in all noise hazard areas where permanent signs stating hearing protection be worn.
Wear earmuffs together with earplugs in abnormal conditions, loud frequency noise where a multitude of
high noise in confined spaces can occur.
When using earmuffs, the wearer shall ensure the entire ear is covered and that a good seal to the head is in
Use clean hands to compress the earplug; prevents the earplug from getting dirty and possibly causing an ear
Only use earplugs once to prevent infection.
If hearing protection does not take the sharp edge off the noise, or if you experience ringing pain, headaches
or discomfort in the ears, your operation requires the advice of an expert.
The general rule for hearing protection is: Use hearing protection when you can’t carry on a conversation at a
normal volume of voice when you are 3 feet apart.
Inspect all personal protective equipment before each use, keeping the following in mind.
Ensure equipment is clean and ready to use.
Inspect for chips, cracks, tears, free of scratches, any visible signs of wear and tear.
Inspect for cracks or signs of impact or rough treatment.
DO NOT use defective equipment.
Report and return any damaged, deformed or worn personal protective equipment to the Warehouse
Coordinator to replace and repair or dispose.
Caring and Maintaining Hearing Protection
The wearer will ensure earmuff and/or ear plugs are properly fit, cared for and cleaned after each use.
Clean earmuffs by wiping them with a soft cloth, dampened by warm water.
Do not soak earmuffs in water for they will not dry properly.
Do not use solvents to clean earmuffs since solvents may cause burns or irritation to the skin after cleaning
Store all personal protective equipment in a safe, clean, dry place when not in use. Storage area should be
out direct sunlight, and free of fumes or corrosives.
Use only the manufacturer’s components for replacement parts
It is the policy of Focus Inc. to protect the health and safety of their employees and contractors.
To reduce and eliminate respiratory hazards using engineering techniques, work practices, systems or administrative
controls when practical, and to use respiratory protective equipment when implementing other solutions have been
It is Focus policy that respiratory protection will be provided and worn under the following conditions:
 During all tasks where the worker may be exposed to silica dust. These tasks would be drilling, cutting,
grinding, mixing of concrete/grout.
 When worker is or may be exposed to concentrations of air contaminants in excess of an applicable exposure
Focus is responsible for developing, implementing, administering and evaluating the overall effectiveness of the
Respiratory Protective Policy. This involves:
 Ensuring that all persons wear respirators receive training and written instructions related to respiratory
protection standards and safe operating procedures.
 Ensure workplace monitoring for respiratory hazards are complete, and confirm proper protection.
 Performing and/or coordinating fit testing when required.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Assist in identifying work, task or processes that require the use of respirators.
Developing standards and operating procedures for selected respirators.
Maintain medical history and medical clearance questionnaires on respiratory users. (When Required)
Work with local medical professionals to schedule and perform the required pulmonary testing. (When
Supervisor/Crew Leads have the primary responsibility to implement and enforce Respiratory Protective Equipment
(RPE) policy and procedures. This involves:
 Identifying respiratory hazards and implementing suitable controls.
 Provide suitable respiratory protection to protect the health of their employees.
 Ensuring personnel using respirators have been properly fit tested and trained on respirator selection,
maintenance and use.
 Ensuring employees clean, inspect and properly store respirators. Repair respirators when necessary.
 Ensuring that employees are using the appropriate respirators for the task
 Monitor the work area for possible additional respiratory hazards.
 Notifying the Supervisor/or designee immediately of:
o Malfunctions and concerns.
o When gassings occur or when a question of the health and fitness of the respirator user arise.
Employees are responsible to follow this RPE Policy:
Using respirators as taught in the training.
Guard against damage to respirators by inspecting, cleaning and proper storage.
Report any respirator trouble or malfunction to the supervisor.
Reporting any areas in the workplace that they feel has additional respiratory hazards not addressed by the
Do not wear a respirator if fit testing was not complete
Hazard Assessment
Prior to every job a hazard assessment will be completed to identify any hazardous atmospheres; this hazard
assessment will include any client generated hazards.
Respirator Selection
The appropriate respiratory protection will be selected based on the results of the hazard assessment. All respiratory
protection, selection, care and use must be in accordance with CSA Standard CAN/CSA-Z94.4-93, Selection, Use, and Care
of Respirators.
Respirator Fit Testing
The employee will be fit tested in accordance with WorkSafeBC Regulations and the manufacturer’s recommendations.
Workers shall be fit tested:
 Prior to initial use
 Annually
 If there is a change in respirator face piece
 If the worker changes physically that it would affect the fit of the respirator (dental work, weight gain or loss).
Training – Use, cleaning inspection maintenance & storage of respirators.
The employee will be provided with the appropriate respiratory protection, trained on the care and use of the
equipment, and the hazards he will be encountering.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Use, Inspection and Monitoring
Persons using positive-pressure or negative-pressure respirators must be clean-shaven where the face piece seals
to the skin.
Corrective eyewear necessary to the employee wearing a respirator cannot interfere with the seal of the face piece
to the face.
The user of a respirator shall check the seal of the face piece immediately after donning the respirator as specified
by the manufacturer.
Cleaning, Inspection, Maintenance and Storage
Users shall inspect their respirators before and after each use. The worker needs to clean and sanitize to protect
themselves and others from contamination.
Wash respirators with mild antibacterial soap, warm water, allow to dry completely.
Inspect and test each respirator after cleaning and sanitizing to determine if it is working properly, or if it needs
repair or remove from service.
Store respirators in a manner that will protect them against dust, ozone, sunlight, heat, extreme cold, excessive
moisture, vermin, damaging chemicals, oils, greases, or any other potential hazard that may have a detrimental
effect on the respirator.
Protect respirators from contamination, deformation, and damage when they are stored in lockers or toolboxes .
Health Surveillance:
If there is doubt about the worker’s ability to use a respirator for medical reasons, the worker will be examined by a
physician and advise Focus of the ability of the worker to wear a respirator. Doubt/concern can be raised by the
worker, fit tester or supervision, either prior to or during work requiring respiratory protection.
All records of fit testing and instruction shall be kept on file
It is the policy of Focus that any person required to work above an unenclosed area of three meters or more must wear
and use fall protection equipment. This includes but not limited to ladders and elevated unprotected work areas or
where a hazard exists below.
A site specific fall protection plan shall be developed and implemented whenever a fall hazard of 3 feet or more exists,
or when ever work procedures such as the safety monitor system is chosen as a means of preventing a fall.
The intent of this work plan is to:
 Assist the site supervisor and workers in identifying the fall hazards before work at height commences,
 Assist in selecting a fall protection system(s) appropriate to the work, so as to provide a safe and efficient
environment for the workers at risk.
 Assess the correct Fall Protection on a job specific basis and develop a Site Specific Fall Protection Plan and
Procedures when required, and
 Determine the method for the safe, prompt rescue of a worker who has fallen and is suspended in a fall
protection system.
Fall prevention equipment shall be inspected prior to each use and any equipment found defective must be
removed from use. Fall prevention equipment that has arrested a fall must be removed from use and not be re-used
until it has been recertified safe for use by a qualified individual.
Site specific work plans are intended to be used in conjunction with our company’s Fall Protection Program, which
contains all necessary information on fall protection systems deemed acceptable, including information installation,
use, limitations, inspection and maintenance of such systems and equipment.
Any person in the employment of Focus including managers, supervisors or workers, who violate any company safety
policy or directive, is subject to disciplinary action.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Anchor is a secure point of attachment for a lifeline or lanyard. Anchor for fall restraint shall be not less than 800
pounds and anchors for fall arrest shall be not less than 5000 pounds.
Carabiner is a link with a gate that is normally closed or that automatically closes, and is used to connect
components of a personal fall protection system.
Control Zone is the area between an unguarded edge of a building or structure and a line, which is set back a safe
distance. Control zones shall be a minimum of 6 1/2 feet (2m).
Fall Arrest System a system that will stop a worker’s fall before the worker hits the surface below.
Fall Protection System May consist of:
o a fall restraint system,
o a fall arrest system, or
o work procedures that are acceptable to the regulatory bodies and minimize the risk of injury to a worker
from a fall;
Fall Restraint System a work position system to prevent a worker from falling from a work position, or a travel
restriction system such as guardrails or personal fall protection system to prevent a worker form traveling to an
edge from which the worker could fall.
Free Fall Distance the distance from the point where a worker would begin to fall to the point where the fall
arrest system would begin to slow down the fall.
Full Body Harness a harness designed to distribute a fall arresting force over at least the thigh, shoulders and
pelvis, with provision for attaching a lanyard, lifeline or other components.
Horizontal Lifeline System a system composed of a synthetic or wire rope, installed between 2 anchors, to
which a worker attaches personal fall protection system.
Drop Line/Lifeline is an independent lifeline secured to an upper anchor point for the purpose of attaching a
lanyard or a fall protection device. This must be to CSA Standards for Fall Protection Systems
Lanyard A flexible line of webbing or rope used to secure a safety belt or full body harness to a lifeline or anchor.
Lifeline A line rigged from one or more anchors, to which a worker’s lanyard or other part of a personal fall
protection system is attached.
Personal Fall Protection System an individual worker’s fall protection system, composed of a safety belt or full
body harness, and lanyard, lifeline, and any other connecting equipment, that is used to secure the worker to an
individual anchor or to a horizontal lifeline system.
Safety Monitor System is a system where a trained worker is designated to monitor work activities in a control zone
to ensure that work is done in a manner that minimizes the potential for a worker to fall.
Self-Retracting Lifeline (SRL) is a deceleration device which contains a drum-wound line which may be slowly
extracted from, or retracted onto, the drum under slight tension during normal employee movement, and which
after onset of a fall, automatically locks the drum and arrests the fall
Shock Absorber is a device intended to limit the forces applied to a worker during a fall arrest.
Snap Hook is a self-closing connecting device with a gatekeeper latch or similar arrangement that will remain
closed until manually opened. This includes single action snap hooks that open when the gatekeeper is depressed
and double action snap hooks that require a second action on a gatekeeper latch before the latch can open. This
applies to all safety harnesses.
Swing Fall Hazard The hazard of swinging and colliding with an obstruction following a fall by a worker
connected to a lifeline at an angle to the anchor location.
Total Fall Distance means the distances from the point where a fall begins to the point where the fall would be
Unusual Risk of Injury — There is a risk of injury greater than the risk of injury from the impact on a flat
surface; i.e. from a fall onto operating machinery or into a tank of chemicals.
Management – The Focus Management is responsible for:
 Developing, implementing and maintaining a fall protection program, including leading edge procedures.
 Establishing and training employees in written safe work procedures/practices in regards to tasks requiring fall
protection and ladder use.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
ensuring employees are competent in fall protection and the use of ladders through education and training
assigning a qualified supervisor(s) to manage/supervise work that requires fall protection and the use of ladders
providing the appropriate equipment for the work being performed (fall protection/ ladders)
ensuring equipment is inspected and maintained
maintaining a written record of all education, training and equipment, including annual inspections
Supervisor – The supervisor is responsible for:
 Surveying areas to identify tasks that require fall protection
 Ensure that employees use and maintain fall protection equipment as required by the manufacturer, this
procedure and regulations.
 Will inspect the fall protection system prior to each use.
 Identifying emergency response plans and equipment available.
 Training personnel in emergency procedures for rescuing a person that has fallen and is suspended.
 Ensuring employees are competent in fall protection, leading edge protection and the use of ladders
 Ensuring employees follow applicable safe work procedures / practices
 Ensuring the equipment supplied or used by workers or contractors is suitable for the work being conducted
 Ensuring contractors operate in compliance with the applicable regulations and the company’s fall protection and
ladder use requirements
Employee – The employee is responsible for:
 to use, inspect and maintain equipment as required by the manufacturer and this plan.
 following applicable safe work procedures / practices
 not undertaking any work for which they have not been trained, authorized and/or are equipped to do
Ensure personnel use maintain equipment as required by the manufacturer and this procedure and WorkSafeBC Part
11 Fall Protection
Obligation to use Fall Protection
Focus will ensure that a fall protection system is used when work is being done at a place vertical distance of 3
metres or more, or a vertical distance of less than 3 metres if there is an unusual possibility of injury.
Focus will ensure that guardrails meeting the requirements of WorkSafeBC Regulation or other similar means of
fall restraint are used when practicable.
If subsection (2) is not practicable, then Focus will ensure that another fall restraint system is used.
If subsection (3) is not practicable, then Focus will ensure that a fall arrest system is used.
If the use of a fall arrest system is not practicable, or will result in a hazard greater than if the system was not used,
then Focus will ensure that work procedures are followed that are acceptable to the Board and minimize the risk of
injury to a worker from a fall.
Before a worker is allowed into an area where a risk of falling exists, the employer must ensure that the worker is
instructed in the fall protection system for the area and the procedures to be followed .
In a temporary fall restraint system, an anchor for a personal fall protection system must have an ultimate load
capacity in any direction in which a load may be applied of at least
3.5 kN (800 lbs), or
four times the weight of the worker to be connected to the system.
Each personal fall protection system that is connected to an anchor must be secured to an independent point of
In a temporary fall arrest system, an anchor for a personal fall protection system must have an ultimate load
capacity in any direction required to resist a fall of at least
22 kN (5 000 lbs), or
two times the maximum arrest force.
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
A permanent anchor for a personal fall protection system must have an ultimate load capacity in any direction
required to resist a fall of at least 22 kN (5 000 lbs).
Inspection and Maintenance
The wearer will ensure fall protection equipment is maintained in good working order, properly fit, cared for and
cleaned as per the manufacturer’s instructions.
Store all personal protective equipment in a safe, clean, dry place when not in use. The storage area should be out
direct sunlight, and free of fumes or corrosives.
Use only the manufacturer’s components for replacement parts.
Fall Protection equipment will be inspected by a qualified person before use on each work shift.
Removal from service
After a fall protection system has arrested the fall of a worker, it must
be removed from service, and
not be returned to service until it has been inspected and recertified as safe for use by the manufacturer or
its authorized agent, or by a professional engineer.
Site Specific Plan
The Site Specific Fall Protection Plan will include the following:
 Specific Work Area
 Identify the Work Activities
 Identify the Fall Hazards - be specific
 Identify Anchors to be used
 Clearance Distance below work area
 Check off the type of Fall Protection to be utilized
 Draw a Diagram of your plan if necessary
 Describe procedures for assembly, maintenance, use, and inspection of system or equipment. Only compatible
CSA approved or certified equipment will be used, do not use equipment that is frayed or worn.
 Identify the Rescue Procedures in place.
 If the client has rescue personnel and equipment, then identify when and where they can be reached.
 Identify the emergency numbers in place for your site, either Client direct or 911 or other emergency number.
 Ensure that everyone knows these numbers and they are posted conspicuously.
 If you have several different Fall Hazards, do a separate plan for each one.
 Instruct each individual on the crew to this plan, have the worker sign acknowledging his understanding and
 Keep a copy of the plan on site, including the originals of the signatures. Send copies to the office.
Calculating Total Fall Distance
Use the following chart calculation to determine total fall distance and a minimum fall clearance.
Revised: January 2016
Focus Communications Inc.
Revised: January 2016
Health & Safety Manual
Focus Communications Inc.
Health & Safety Manual
Site Supervisor:__________________
DATE ________________________
Supervisor Contact:_________________
Job #__________________________
Site Phone:_______________________
Site Fax: _________________________
Site Address:_____________________
It is the policy of Focus that all employees who work at heights of 10 feet and over or where an unusual risk of injury hazard
exists below 10’ will be protected from the hazard of falling. A site specific fall protection plan shall be developed and
implemented whenever a fall hazard of 25 feet or more exists, or when ever work procedures such as the safety monitor
system is chosen as a means of preventing a fall.
The intent of this work plan is to:
Assist the site supervisor and workers in identifying the fall hazards before work at height commences,
Assist in the selection of a fall protection system(s) appropriate to the work being planned to provide a safe,
effective and efficient method to minimize and eliminate injury to workers from falls, and
Assess the correct Fall Protection on a job specific basis and develop a Site Specific Fall Protection Plan and
Procedures when required, and
Determine the method for the safe, prompt rescue of a worker who has fallen and is suspended in a fall
protection system
Fall prevention equipment shall be inspected prior to each use and any equipment found defective must be removed from
use. Fall prevention equipment that has arrested a fall must be removed from use and not be re-used until it has been
recertified safe for use by a qualified individual.
Site specific work plans are intended to be used in conjunction with our company’s Fall Protection Program, which contains
all necessary information on fall protection systems deemed acceptable, including information installation, use, limitations,
inspection and maintenance of such systems and equipment.
It is the responsibility of the site supervisor to ensure a site-specific fall protection plan is developed as required and that all
workers are instructed in the content of the plan. Further the supervisor is responsible for ensuring that all workers follow the
directions as set out by the plan.
Any person in the employment of Focus, including managers, supervisors or workers, who violate any company safety policy
or directive, is subject to disciplinary action.
The contents of this work plan will be conveyed to all workers who may at times be exposed to fall hazards on this work site.
Workers will sign the form provided, indicating their understanding and compliance
2) Specific Work Areas
Area 1
Area 2
Area 3
3) Work Activities
Area 1
Area 2
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
Area 3
3) Identify Fall Hazards
Area 1
Area 2
Area 3
3) Identify Dropped Object/Leading Edge Work Activities
Area 1
Area 2
Area 3
5) Check Type of Fall Protection System/equipment to be Utilized and Identify area to be used
Standard Guardrail
Harness and Lanyard
Floor Opening Cover
Restraint Anchor (800 lb.)
Single Pole Scaffold
Arrest Anchor (5000 lb.)
Frame Scaffold
Vertical Lifeline System
Boom Lift/Man basket
Horizontal Lifeline System
Scissor Lift
Warning Lines
Swing stage
Safety Monitor
Safety Net
Work Procedures
Boatswains Chair
6) Check Type of Leading Edge/Dropped Object Protection System/equipment to be Utilized and Identify area to be
Standard Guardrail w/Toe
Debris Netting/Snow Fence
Floor Opening Cover
Tool Restraint Device
Material Storage Restriction
Area below controlled
Material Securing
Control Zone
Work Procedures (Specify)
Each worker will have the following equipment for 100% tie off
Full body harness
Shock Absorbing Lanyard
Safety Choker
SRL (Task Specific)
6) Describe procedures for assembly, maintenance, and use, inspection of system or equipment or attach additional
pages as necessary.
6.1) When assembling your safety equipment, if you are unfamiliar with it, or have any questions, ask your supervisor
6.2) Safety belts, harnesses, lanyards, lifelines, connecting hardware, anchors and other similar devices must be:
Inspected by a qualified person before use
Kept free from substances and conditions that could contribute to their deterioration
Maintained in good working order and removed from service if defective
After a fall must be removed from service and not returned to service
Revised: January 2016
Focus Communications Inc.
Health & Safety Manual
a) Excessive Fabric Wear
a) D-Ring between shoulder blades
b) Seam Tears
b) Leg Straps done up snugly
c) Tongue & buckle proper function
c) Chest strap done up snugly across the nipple line
d) D- Rings in good condition
6.5) Tie- Off & Use
e) No Weld Burns or holes
f) CSA Identification/Manufacturer/Date
a) Limit Free Fall to 6'
a) Safety Snaps Clean & Free from Debris
b) Safety snaps double action & do not open with
single action
a) Limit Free Fall to 4'
c) Energy absorber
a) Fall arrest locking system in good operating
b) Cable & housing mechanism Clean & Free from
ANCHOR POINTS - Choose Carefully
a) Fall arrest = 5000 (Will it hold up
your truck?)
Worker Falls
Worker Does not
b) Fall restraint = 800#
c) Current Certification
c) Do not tie lanyard back onto itself
d) Take care that any nylon will not be subjected to sharp
e) Welders to be particularly vigilant & consider using cable
type lanyards
Make additional notes/sketches on last page
7) Rescue Procedures
Identify the method for prompt, safe removal of injured workers
Written agreement with: (Identify Fire Department and attach
Site First Aid
Self Rescue (Training Documentation)
Other employees of employer (Training
Elevators/Stairs/Person Lift
Company Vehicle
8) Emergency Numbers
9) If necessary, develop one work plan for each fall hazard area on the site.
10) Ensure all workers are instructed as to the contents of this plan.
11) If you revise the work, REVISE the plan
12) Keep a copy of this plan on site for review by an Officer of the WORKSAFEBC OCCUPATIONAL HEALTH &
Name (print)
Revised: January 2016
Focus Communications Inc.
Revised: January 2016
Health & Safety Manual
Focus Communications Inc.
Occupational Health & Safety
Draw the applicable openings, ladder access, guardrails, arrest/restraint system, anchors, monitored areas, crane,
hoist chute/disposal, power lines first aid station, drinking water, anything that will impact the crew.
Revised: January 2016
First Aid
Focus Communications Inc.
Occupational Health & Safety
Working Aloft – Pole Climbing
Personal Protective Equipment
All employees engaged in working aloft are required to wear personal fall protection equipment. Supervisors are
responsible for ensuring employees use and maintain such equipment in accordance with the manufacturer’s
instructions and company policy and procedure.
Personal Fall Protection equipment consists of, but is not limited to:
CSA approved full body harness
CSA approved shock absorbing lanyard with locking snap hooks
Body Belts
CSA approved stop fall belt (pole climbing application)
Leather strap or belt (ladder restraint and work positioning)
Hardhat with chin strap.
Full Body Harness
Full body harnesses issued and used must be CSA approved and contain three points of attachment. A full body
harness must contain a dorsal D-ring used for “fall arrest”, plus two “work positioning” D-rings located to the
sides of the harness.
A personal body harness must be fitted (sized) properly to the user and inspected prior to use checking for flaws
in the webbing material and/or defects in the buckling mechanism. Where defects or deficiencies are found, the
harness must be removed from service and either replaced or repaired in accordance with the manufacturer’s
instructions. A fall protection harness comes equipped with inspection tags for logging purposes. Technicians
issued a harness are required to inspect their harness prior to use and per the manufacturer’s specifications. The
inspection tag must be completed per these specifications.
Fall arrest lanyards issued and used must be CSA approved and be of the “shock absorbing” type. A lanyard
must have locking snap hooks to both ends and be functional at all times per the manufacturer’s specifications.
Lanyards must be inspected each time before use looking for defects in the webbing or locking mechanism.
Lanyards found to contain defects or deficiencies must be removed from service and either replaced or repaired
in accordance with the manufacturer’s instructions.
The shock pack of a lanyard is to be positioned next to the user with the opposing end connected to the anchorage
Body Belts
Body belts must be worn only during the application of pole climbing and in conjunction with the use of the
“Miller Stop Fall System”. Employees issued body belts must ensure they are fitted with the proper size belt.
Body belts come available in waist measurements of 91 to 117 cm (in increments of 5 cm).
To ensure proper alignment and use of a belt, the D-rings on the belt must be positioned directly in front of the
hip bone joints.
Technicians are responsible to ensure their body belt is inspected each time before use. When inspecting belts,
look for the following conditions:
Cuts, cracks and tears, particularly along the edges of the straps and strap portions of the belt,
Tears in the leather from punched holes or excessive enlargement of holes,
Broken or rotted threads in the stitching,
Excessive thinness in strap portions,
Revised: January 2016
Focus Communications Inc.
Occupational Health & Safety
Leather hard and dry,
Defective or broken buckles,
Broken rivets,
Broken or work leather loops.
Before testing belts be certain they are soft and pliable. Belts found to be hard and dry must be treated prior to
testing. Test belts by bending them over a tubular surface such as a pipe or mandrel not less than 2 cm in
diameter. Bend belts only in the belt strap portion. If the leather shows any sign of cracks other than usual slight
surface cracks, the belt needs replacement.
Leather Strap or Body Positioning Belt
Leather straps or belts are typically used to secure the technician to a pole or strand. They are also used to secure
a ladder to a cable strand during mid-strand installation or repair techniques. Leather straps or belts must come
equipped with locking snap hooks at both ends.
Leather straps or belts must be inspected each time before use very much the same as body belts noted above.
They must be maintained in good condition and be discarded when defects are found.
Climbing Gear
Climbing gear must be properly maintained and cared for to ensure maximum service life. Climbing gear comes
in adjustable sizes varying in length from 38 cm to 45.5 cm and in increments of 12 mm. Adjustable climbers are
equipped with rings to carry ankle straps and are attached to all climbers. Correct sizing doe climbers is
determined by measuring the distance from the lower point of the knee joint to the instep of the shoe, less 2.5 cm.
Before using climbers, check for the following:
Dull or loose gaffs
Gaffs are not properly sharpened or shaped
Worn or broken straps or loops
Worn or broken buckles
Broken rivets.
Climbers are worn only for ascending, descending and working aloft on non-stepped poles. When climbing try to
avoid contact with knots, nails or other pole hardware as this may result in damage to the gaffs or other
components of the climbing gear.
Climbing gear must not be worn when the following conditions exist:
While wiring in trees
With loose or defective gaffs
With gaffs that are not properly sharpened
While working on ladders
While driving or riding in a car or truck
While the ground in rocky, bushy or steep.
When working in cold environments try to remove climbers as frequently as possible. The metal leg irons retain
cold and straps can restrict proper blood circulation.
Do not climb above or below another worker who is climbing.
Gaffs are considered the most important part of climbing gear. Inspect and measure gaffs on a regular basis.
When climbers are not being used, protect gaffs using “gaff guards”.
When inspecting gaffs, look for the following:
Dull or loose gaffs
Broken or cut straps
Revised: January 2016
Focus Communications Inc.
Occupational Health & Safety
Thin ankle or leg straps
Broken or defective buckles
Excessively large buckle tongue holes
Broken or torn strap loops
Broken rivets.
Supervision is responsible for conducting periodic inspections of employees climbing gear. Where defects or
deficiencies are found the employee will be instructed to repair or replace the equipment as required.
Gaffs are measured with a gaff gauge. Eight significant dimensions of the gaff and which must be checked are as
To check the length of the gaff, measure on the underside of the gaff. The measurement must not be less
than 32mm.
To check the thickness of the gaff 13 mm from the point, place the gaff in the gauge. If the point of the
gaff falls wither on or between the two long reference lines, the gaff is satisfactory.
To check the thickness of the gaff 1’ from the point, place the gaff in the gauge. If the point of the gaff falls
on or between the far edge of the gauge and adjacent long reference line, the gaff is satisfactory.
To check the width of the gaff 13 mm from the point, place the gaff in the gauge. If the point of the gaff
falls wither on or between the two long reference lines, the gaff is satisfactory.
To check the width of the gaff 25 mm from the point, place the gaff in the gauge. If the point of the gaff
falls on or between the far edge of the gauge and adjacent long reference line, the gaff is satisfactory.
To check the width and thickness of the gaff 2 mm from the point, place the gaff point in the gauge. If the
gaff point enters the hole but does not protrude past the surface of the gauge the gaff is satisfactory.
To check the profile of the gaff, insert the gaff in the gauge cut-out. The curvature of the gaff tip should fit
the curvature of the gauge profile.
This will also check the straightness of the outer edge of the gaff. If the gaff does not have the proper
shape, as determined by the gaff gauge, it should be resharpened until the proper dimensions and shape
are obtained.
Gaffs must be tested at regular intervals to ensure they are operational and safe to use. Follow the “pole cut-out
test” procedure in doing so.
Head Protection
CSA-approved hard hats must be worn when working aloft or where an overhead or side head hazard exists.
When working aloft, the hard hat must be equipped with a chin strap that aligns with the hardhat attachment
points. Employees will be expected to use a chin strap as this will assist in preventing the hardhat from falling of
the worker in the event of a fall.
Rubber and Leather Gloves
In this section the term rubber gloves refers to and consists of the following:
Curved-finger rubber gloves in sizes 10, 11 and 12 with glove size, manufacturer’s name and the
voltage rating marked on the outside of the gauntlet.
Leather protector gloves in sizes corresponding to those of the rubber gloves to be worn over the
rubber gloves.
20cm x 38 cm glove bag is provided for carrying the rubber gloves; the glove bag hold one pair of
rubber gloves consisting of one pair of each of the two items listed above.
Rubber blankets are 91.5 cm2 of 3 mm thick black rubber and equipped with eyelets; sprint type pin
clamps 16.5 cm long are provided to hold the blankets in place around the work area.
Nylon bags are used on containers for the rubber blankets; each nylon bag holds four blankets.
Revised: January 2016
Focus Communications Inc.
Occupational Health & Safety
Rubber insulating equipment for the specific voltage levels encountered must be provided by the employer or
workers exposed to such hazards and work processes. The employer must ensure the equipment is used in
accordance with the Canada Electrical Safety Regulations. Technicians will receive proper instruction and
training in the inspection and testing (visual and air testing) of such equipment and must do so prior to each days
Such instructions are not interpreted to mean that wearing rubber gloves or the use of rubber blankets authorizes
telephone companies to perform work typically performed by electrical power companies.
The purpose of rubber gloves in conjunction with leather protectors is to protect the employee against limited
high voltages. Rubber gloves must be worn whenever a worker handles wires, cable, guy or strand on which
there exists even a possibility that abnormal voltage or current exists and also in cases where there is any danger
of accidental power contacts. Specific conditions in which rubber gloves must be worn and only after using the
company issued voltage detector are:
On line troubles where fuses or protectors have been operated, and indicate the presence of abnormal
When making connections between wires that parallel power circuits with over 5,00 volts between
conductors, when making connections between such wires and cable terminals, and when opening
such lines for testing purposes.
When working around metal power conduits on joint-use poles, exposed vertical power ground wires
and street light fixtures less than 1m (40” above communication attachments, unless the employee can
visually determine that they are bonded to the communication strand or cable sheath.
Specific instances when rubber gloves must be worn are also stated in individual sections of GTE
Leather protector gloves must not be worn as work gloves separate from rubber gloves. Rubber gloves must not
be used for painting, creosoting, on construction work where no electrical hazards exist or for handling storage
The following provides information in which rubber blankets may be used:
Insulating parts of a pole that may come into contact with electrical conductors or other energized
plant during pole setting operations.
To cover electric conductors and conduit that has been run vertically through telephone company pole
Gloves must b stores flat without bends, folds or pressure that will distort the natural shape of the glove. Gloves
must be protected from light and heat. Rubber blankets must be rolled, without folds or wrinkles and four to a
nylon bag. Refrain from storing gloves or blankets in with sharp edged or pointed tools or where weight will be
applied on top of them.
In addition to periodic inspections by supervision, rubber gloves must be inspected by the worker each time
before use.
Visual Test
The visual test of rubber gloves and blankets is as follows:
Check for cracks, cuts or nicks that would cause the rubber to teat, such defects within 2.5 cm (1”) of
the top of the gauntlet may be disregarded.
Abrasions or spots where the rubber is sufficiently worn to affect electrical protection.
Gloves and blankets must be marked to indicate compliance with the retest schedule and must be
marked with the date the last dielectric test was conducted.
Revised: January 2016
Focus Communications Inc.
Occupational Health & Safety
Air Test
The air test must be performed as follows so long as the conditions noted above are satisfactory:
Take hold of a glove at each side of the gauntlet near the top and roll it towards the palm of the glove.
This aids in confining the air in the palm and fingers of the glove.
Hold the rolled gauntlet tightly in one hand and squeeze the palm and fingers of the glove with the
other hand to keep the confined air under pressure.
Raise the glove close to the ear and listen for air escaping from the glove.
If defects are found, replace the gloves with a new pair.
Rubber gloves and blanket must be cleaned after any exposures to dirt, mud, etc. Perspiration, mud and dirt can
be removed with clean water. Exposure to paint, creosote, oils and grease warrant the need for replacement and
Rubber gloves and blankets must be subjected to dielectric testing once every 12 months. Upon completion of the
test, the date of the test must be marked with indelible ink in the white triangle on the outside of the glove and on
the blanket.
Gloves found to be defective must be cut open and returned for replacement and disposition. Blankets found to
be defective must be returned for replacement and disposition.
Standards for leather gloves used to protect rubber gloves has changed in past years. Present standard is for a
gauntlet type leather glove to leave a minimum 1 ½” exposure of the rubber glove protruding beyond the leather
Climbing Poles
Prior to climbing any pole, the pole and its immediate surroundings must be visually examined. This examination
process has also been identified in the section “Power Awareness”.
All poles that have been found unsafe or are suspected of being unsafe must be immediately reported to
Pole failures are a result of various causes as follows:
Decay of the pole at or below the ground line.
Strom damage.
Damage as a result of impact from a motor vehicle.
Termite, carpenter ant or other inspect infestation.
Lightening damage, fire damage, or serious woodpecker damage.
Application of excessive loads or creation of unbalanced loads that are excessive under the existing
conditions; these excessive loads may be the result of improper or inadequate construction or
maintenance methods.
Preliminary Pole Examination
Before climbing a pole or conducting a test for safe climbing conditions, conduct a visual inspection of the pole
per the following conditions:
Excessive rake or leaning of a pole – a result of potential failure of the pole at or below ground level.
Insufficient depth of setting – a result of erosion of earth around the pole from heavy rainfall, flood
water, road widening, etc., any of which may affect the stability of the pole. The depth of a pole can be
checked by reference to the brand tag which is present on most poles. The brand tag is fixed to a pole
3.7m (12 ft.) from the butt of the pole.
Evidence of collision damage if the pole is located at and exposed location along a highway.
Revised: January 2016
Focus Communications Inc.
Occupational Health & Safety
Presence of fungus growth in check or protruding from the pole surface may indicate a condition of
advanced decay or rot to the poles interior.
Presence of termite or carpenter ant infestation as evidenced by mud channels or debris in the checks
or wood dust when the pole is struck with a hammer or other tool.
Bent, loose or missing pole steps; remove all pole steps as you climb.
Wide seasoning checks which could result in loosening of pole steps or a climbing hazard.
Presence and distribution of large knots, climber gaff splinters, unauthorized signs, aerial, clotheslines
and nearby interfering tree growth.
Presence of large stones, ground irregularities or debris at base of pole.
Presence of conduit or vertical runs on pole which may interfere with use of pole steps or climbing.
Broken wires in adjacent span.
Excessively tight or slack cable, drop or line wires on one side of pole.
Contact or insufficient separation between telephone and power wires or other plant on the pole or in
the spans adjacent to a pole.
Woodpecker holes.
Evidence of lightening or fire damage.
Presence of ice on the pole surface which may result in slippage and/or fall while climbing.
Presence of markings on a pole by a pole inspector to indicate an unsafe pole or pole requiring
Pole Brand Tag
A pole brand tag discloses information to be included whenever reporting a problem with a specific pole.
The brand tag provides the following information:
Suppliers code
Length of pole (feet)
Pole species
Year treated
Preservation code
The brand tag is positioned on a pole 3.7 m (12 ft) from the butt of a pole.
Conduct of Work
The most important principle to keep in mind is to avoid placing an excessive unbalanced load on a pole, taking
into account the condition of the pole and the nature the work operation to be performed.
Conditions in Which a Pole May not be Tested
When the following conditions exist, a pole may be climbed without conducting prior testing:
The pole is four-way guyed.
The pole carries two or more storm side guys and a load (6m or larger suspension strand).
The pole is part of a H fixture which is provided with head and back guys.
The pole is not a straight section of line, but is an adequately guyed corner pole and carries a load (6m
or larger suspension strand).
The pole is a straight section of line but is not a dead-end pole.
The pole is carrying a #6 or larger suspension strand which is adequately clamped to the pole and will
remain so attached through the working operations.
There is no downward change in the grade at the pole.
Revised: January 2016
Focus Communications Inc.
Occupational Health & Safety
Neither adjacent span length is in excess of 45 m.
An end pole in a line, even though head guyed, must always be examined and tested before climbing because the
guy and the end span do not contribute any stability to the pole in a direction across the line.
No work involving climbing must commence unless the worker has satisfied themselves that the pole has
sufficient strength to support the load from climbing and in addition the load that will result from the proposed
work operation. Refrain from swinging around a pole as this imposes additional load on a pole.
Where working operations is planned that could possibly result in shock load to a pole or adjacent poles, a
technician must remain of the pole to prevent being knocked off. If the shock load could likely cause the pole to
fracture, temporary guys must be attached to take up the shock.
Heavy unbalanced loads such as that caused by placing or removing conductors or strands under tension at
unguyed poles or inadequately guyed corners or dead-ends may result in even good poles failing. It is important
to plan for unbalanced loads. Guys or bracing provides a means for preventing excessive unbalanced loads on
poles. Typical operations for which temporary or permanent supporting of poles may be required are as follows:
Removal of guys
Detachment of wires
Releasing wires or strand under tension (do not cut while under tension)
Placement of additional strands or wires
Tensioning of wires or strands
Changing locations of wires or strands attachments
Loosening suspension clamps or guy clamps
Moving a line due to road adjustment
Testing Procedures for Poles
The following provides methods of testing of poles. Each method may have specific limitations and may not be
suitable under specific conditions and location. It is therefore important to make a selection of testing that is
applicable and suitable under existing conditions:
Prod test
Sounding test
Pike pole test
Handline test
The necessity for testing of poles typically occurs under any of the following conditions:
At dead-end poles
In longer cable or open wire spans
Where there is a downward change in grade at a pole
Where the line carrying a smaller number or telephone wires or both power and telephone wires.
Prod Test
Consist of exploring the condition of a pole at or below the ground line using a screw driver or similar long
bladed object. Try to prevent using a heavy pointed tool such as a digging bar or crow bar as this type of tool may
cause excessive and incidental damage, in particular to the treated sapwood of the pole resulting in exposure to
the poles interior.
Normal decay of a pole occurs between the ground and point approximately 30 cm (12”) below the ground line. If
required, remove sufficient earth around the base of the pole to conduct a more thorough examination. For poles
imbedded in pavement and where earth removal is impractical, prodding around the base of the pole with a
screw driver or similar object should be satisfactory. Position the screwdriver or similar object on a 45 degree
Revised: January 2016
Focus Communications Inc.
Occupational Health & Safety
angle and press the object into the base of the pole. If the screwdriver sinks into the pole easily, this is likely an
indication of rot or decay. If in doubt, dig down deeper and test for softness at another location.
If the prod test indicates excessive decay or rot, temporary supports need be applied regardless of original
circumference of the pole, unless the pole falls within the criteria listed above; “Conditions Under Which a Pole
May not be Tested”.
Sounding Test
The sounding test consists of applying “blows” with a hammer to the pole’s surface at all sides, starting at the
ground and slowly elevating to a height of approximately 7 feet.
Using a 2-pound hammer and wearing safety eyewear, start at the base and work your way up applying blows
with the hammer to the pole’s exterior surface and to all sides. Listen for sounds of hollow or dead spots. The
presence advanced internal decay can usually be recognized by the characteristic hollow or dull sound from the
blows exerted by the hammer. A pole free of decay usually sounds clear and the hammer will rebound noticeably
when the pole is firmly struck. If the sounding test reveals a questionable condition, then additional or other
types of testing must take place.
Pike Pole Test
This test is applied by making vigorous attempts to rock the pole back and forth in a direction at right angles to
the line, using a 14-foot or longer pike pole. Where feasible, the pike pole must be held at an angle of 45 degrees
to the pole. If the pole cracks or breaks, the test should be stopped and the pole regarded as unsafe to climb. Do
not rock the pole so hard as the cause the wiring or strand to swing and result in trouble to the circuitry.
In certain situations, in particular where telephone and power lines are strung in longer spans, it may not be ideal
to rock a pole. Applying a heavy push on the pole (not a rocking motion), along with a prod and sound test will
The pike pole test must not be applied to poles having attachments for obvious safety reasons, as this may result
in attachments being released. In addition, the pike pole test must not be applied to poles showing signs of
deterioration and which may break off from the application of such test.
Handline Test
The handline test consists of applying a series of pulls to a pole with the objective of rocking the pole back and
forth. The test is performed using a 10mm or larger diameter rope, attached to the pole at such a height that the
pull can be applied at right angles to the direction of the line and at an angle of approximately 45 degrees to the
pole. The same precautions and limitations for the pike pole test apply to this test. When attaching the rope to the
pole, do not climb the pole. Make a loop in the rope around the base of the pole and using a push stick, push the
rope up the pole to its desired height.
Marking a Unsafe Pole
Poles found to be in unsafe condition must be marked with a tag indicating “This Pole is Unsafe to Climb”. Such
poles must be reported to your direct supervisor and to a Client representative.
A power pole or jointly owned pole found to be unsafe must be reported to the nearest Hydro office. A private
pole will be reported to the direct owner.
Under no circumstances will a warning tag be removed until the pole is made safe.
Temporary supports may be applied to poles found to be in critical condition and capable of falling over. If
suitable bracing means are not available then measures must be taken to warn passer-bys or traffic ways of the
location of such hazards until conditions can be made safe. Regardless, this must be reported to supervision
Revised: January 2016
Focus Communications Inc.
Occupational Health & Safety
Universal Tagging System
Telecom companies have implemented an interim universal tagging system of marking hazardous poles using
two unsafe pole tags. Employees that encounter a hazardous condition such as a bad pole, dangerous looking
hydro drop, frayed electrical conductors, a vicious dog, electrical conductor without adequate limit of approach
or any similar hazard must conduct the following:
Wrap two lengths of high visibility marker tape around the pole nearest to the hazard or if the hazard is
located on the span between poles, wrap two lengths of marker tape around the poles on either side.
Leave approximately 30 cm (1 ft.) space between each wrap of marker tape.
The marker tape must be placed high enough so the public cannot remove it, approximately 180 cm (6 ft.)
above ground. It should not be so high as to render it unusable.
The tape must be labelled with the following information:
Technicians name
Technicians telephone number
Date of discovery (of hazard)
Supervisors name and telephone number
Hazard Hotline telephone number (432-2090 or 1-800-665-5877 box 2090)
Only when the hazard has been rectified, can the marker tape be removed.
Hydro Test and Treat Wood Pole Marking System - Joint Poles
Hydro test and treats, repairs and replaces jointly-owned and wholly owned distribution poles. Hydro has issued
instructions to their staff that all areas are to use paint markings for their poles scheduled for stubbing or
replacement according to the following:
Pole to be replaced – fluorescent red paint solid dot 15 cm in diameter placed 2m above ground line
on roadside:
These poles are given a second inspection which more accurately assesses internal decay shortly after
the test and treat contract is completed to check if the pole truly needs to be replaced,
These markings are not primarily related to pole safety, but to load carrying capacity,
A pole may be marked for replacement because additional equipment is required; however,
additional caution is advised where the work will involve marked poles.
Pole to be stubbed – fluorescent paint circle 2m above ground on the roadside.
In some situations, double red lines are painted on the pole as part of the test and treat inspection t indicate the
location on the pole where internal decay was detected. These markings may appear on wood poles with or
without red dots or red circles. This replaces a bulletin to say Hydro poles would be marked with yellow paint
and not necessarily in all districts. Poles displaying red circles have not yet been stubbed and poles with red dots
must not be climbed unless the pole is supported. With respect to climbing safety, one can ignore red slash lines
painted on the pole.
Do not expect Hydro to reschedule pole replacements and pole stubbing to accommodate work schedules.
Clothesline Removal
Employees confronted with a clothesline on a pole must do the following:
Present a letter to the householder or if not at home, leave in mailbox Use the handline to lower the
Remove the hook.
Proceed with the work.
Coil the clothesline neatly, leaving it in a safe place so no one will run into it or trip over it.
Revised: January 2016
Focus Communications Inc.
Occupational Health & Safety
If laundry has been left on the line, present a letter to the home owner), and try to perform the
work safely with the ladder or temporary connection. If the work cannot be conducted safely,
report this to your supervisor.
If a negative reaction with the home owner occurs, do not argue. Report this to your supervisor for further
Procedure for Pole Top Rescue
The procedure for pole top rescue is as follows:
Conduct a risk assessment of the area and ensure no danger to yourself.
Clear the victim safely, if feasible.
Lower the victim safely to the ground. (If required, call for Fire Rescue to assist with the rescue.)
Conduct a primary assessment of the victim, checking for response and injuries.
Summon someone to call for assistance as soon as possible, or transport the victim to the nearest medical facility.
Revised: January 2016
Focus Communications Inc.
Occupational Health & Safety
Element 6.0
Focus Communications Inc. recognizes that every job can be done safely if the employees doing the work, and the
employees supervising the work, know exactly how to do the job safety and know how to use any required safety
“There is Safety in Knowledge”.
Education and Training are key components in our Company's Occupational Health and Safety Program and
shall be documented in individual employee files.
"Education" is instruction of a general nature (for example, learning the rules for proximity to electricity).
"Training" is job specific (for example, learning the correct way to set up and use personal fall arrest equipment).
Both education and training will be provided for all employees according to their needs.
New Employee Orientation
The purpose of new employee orientation is for the Foreman to welcome a new employee and make them aware
of the important things they need to know before starting work. They need to know the key people, First Aid, the
company rules and regulations, and enough about the Focus Communications Inc. Occupational Health and
Safety Program to start work safely.
Health & Safety is very important to the Company and to every employee.
Using the Occupational Health and Safety Program manual explain the following:
 Focus Communications Inc.'s Disciplinary Policy.
 Have the new employee read "Employee Responsibilities" and sign as read and understood.
 Introduce them to the First Aid and Safety Representative and to emergency evacuation procedure exits,
emergency equipment and marshalling areas. Explain the need for attentiveness at all times.
 Tell them about the accident reporting requirement & first aid policies & how to summon first aid.
 Tell them about reporting unsafe acts and conditions.
 Ask the new employee questions to check their understanding of all Health and Safety information discussed.
 Review weak areas and answer their questions.
New Hire Orientation Package
Each new employee will be given the following material at his or her safety orientation session:
 A copy of Focus Communications Inc. Occupational Health & Safety Manual
 A copy of Workers' Responsibilities
 A list of key contacts
 Written Work Procedures for the following (these will be found in the Workers' Safety handbook):
General Employee Education
Focus Communications Inc. employs skilled workers. All employees are experienced in their job assignments,
and all employees are experienced.
Revised: January 2016
Focus Communications Inc.
Occupational Health & Safety
Foremen will tell each employee not to take chances, nor do any job they're not sure they are capable of doing.
The Foreman will ask each employee to see if they have any concerns. Attached to the end of this section will be
an instructional guide for worker training by all Foremen.
Other Topics
When the need for safety related education and training in any aspect of the work of Focus Communications Inc.
is identified, an instruction package will be prepared and Foremen and affected workers will receive the
education and training. An example of this need would be a new procedure, or a procedure not normally done by
Company employees.
Job Specific Training
Foremen will use their knowledge of the work and Safe Work Procedures to train employees as required. Cases
where this could be required include:
 An individual employee doesn't know the procedures
 The hazards in the next week's activities are not known to all of the workers
 The workers or Safety Committee ask for the training
 An individual worker asks for the training
 The performance of the crew or individual workers indicates the need
 An accident/incident investigation indicates a need
Foreman Guide
Training Process for New Employees
Focus Communications understands that Education and Training are key components in our company's
Occupational Health and Safety Program. We also understand that training is job specific (for example, learning
the correct way to set up and use personal fall arrest equipment). As the Foreman will be responsible for the
education of all new employees to the work site, we have developed this training guide to assist in his training of
new workers on site.
Training procedures
1. Prepare the trainee
Do not begin until you have the trainee's full attention.
 Explain the job in detail and the reasons for doing it.
 Explain in detail any safety precautions, including personal protective equipment.
 Try to associate the trainee's past experiences with the new job.
 Encourage questions to ensure the trainee understands everything you are saying and doing. Take all the
time the trainee needs for full understanding.
2. Demonstrate and describe
 Go through the operation at normal speed.
 Go through the operation at slow speed and answer questions.
 Include safety precautions during the normal sequence of tasks.
 Have the trainee perform the operation until it is done exactly as required.
 Proceed with the next operation.
 After all operations go smoothly, have the trainee perform the entire job (if it is too long or complex, break
it into steps to suit the trainee's capacity and take all the time needed to repeat the steps).
 Do not teach more than the trainee can understand at one time.
 Discuss problems and answer questions.
3. Observe the trainee on the job
 After a period of time, have the trainee perform the entire task at or near a normal speed.
Revised: January 2016
Focus Communications Inc.
Occupational Health & Safety
Answer any questions or repeat any key points the trainee may have missed.
When you feel the trainee is ready, allow him or her to perform alone.
Tell the trainee where to get help in your absence.
Encourage initiative and respect suggestions.
Keep written records of training: who, when, and what type.
4. Check progress
 Make unscheduled visits.
 Make visits shorter and less frequent, as trainee progresses.
 Correct unsafe work habits.
 Monitor to ensure the trainee maintains safety standards.
 Remember that, as a supervisor, you are responsible for the trainee's health and safety.
5. Group training
 Foremen may accomplish group instruction when several trainees are being trained at once in the same job.
 Group training shall be provided as described above.
 Whenever there is any doubt whether a specific work procedure or situation is safe, and when you cannot
answer the question by referring to the written work procedures, contact an Occupational Safety
Committee Member or Company Management.
Revised: January 2016
Focus Communications Inc.
Occupational Health & Safety
Element 7.0
Foremen are the key personnel in safety, quality and productivity. Focus Communications Inc. recognize and
respect the special relationship between workers and those that direct them in their work.
Foremen are responsible to ensure that work procedures are followed in a manner that supports the health and
safety of the workers they supervise. Focus Communications Inc. holds every Foreman responsible and
accountable for:
Informing each worker of the hazards associated with the assigned work and the control measures.
Ensuring that each worker carries out assigned work in accordance with established safe work procedures.
Inspecting the work conditions, practices and procedures within the Foreman area of responsibility at
intervals that will prevent the development of unsafe or unhealthy working conditions.
Immediately investigating unsafe conditions or acts that have been reported to the Foreman without delay,
ensuring that necessary action is taken to correct unsafe conditions or acts and, when unsafe conditions or
acts cannot be corrected immediately, advise the Site Foreman of those conditions or acts.
Foremen are also responsible and accountable for:
 Ensuring worker orientation is done.
 Conducting formal inspections.
 Conducting crew talks.
 Enforcing wearing of personal protective equipment.
 Giving specific job instruction and follow-up on training
 Conducting accident investigations
 Enforcing rules and procedures
Management Meetings
Management will meet on a monthly basis to discuss the progress of the work and the scheduled activities for the
coming month. All Focus Communications Inc. Foremen will attend this meeting. Project Safety and Health
concerns will be discussed. Recent accidents and/or near miss incidents will be reviewed and safety will be
planned into the coming activities
Crew Talks
Crew talks are an effective means to maintain worker awareness and commitment to safety. All foremen are
responsible for maintaining a safe work environment in their area of responsibility and in ensuring that every
worker under their direction is behaving in a safe manner and following safe procedures. Crew talks are the
foreman's key tool in promoting and maintaining safety.
The foreman should select a time of day that will be best for them and their crew. Crew talks should be brief and
not exceed 15 minutes. Occasionally (every second or third week) have a talk on a topic that relates to the work in
progress. Samples of suitable topics follow this section. In Crew Talks foremen should:
 Discuss recent accidents and near miss incidents.
 Discuss any displeasure with the general safety behavior of the crew (do not single out any
Revised: January 2016
Focus Communications Inc.
Occupational Health & Safety
 Express any positive comments you may have about the crew’s safety performance.
 Discuss the coming day’s/week's work activities and cover any hazards associated with these
 Discuss any special procedures or safe work practices to be followed.
 Discuss any personal protective equipment that will be required for the work.
 Point out any new hazards or anticipated hazards that are relative to the physical site
conditions and/or the work being done by others including sub-trades.
 Encourage worker participation and contributions.
 Sell Safety. (Promote, promote, promote)
Some Crew Talk Topics
Emergency Procedures and Evacuation
Use and location of Fire Extinguishers
Fall Prevention
Ladders and Scaffolds
Personal Protective Equipment
Back Care, proper lifting procedures
Accident/Incident Reporting
Safety Awareness
Working around Mobile Equipment
Lifting, Rigging and signaling
Electrical Safety
Safety with Pneumatic Tools
Recognizing and avoiding hazards
Lock-out Procedures
Eye and Ear Protection
Respiratory Protection
Traffic Control
Hazards brought on by extreme weather conditions
Behaviour Modification
Foremen must correct any unproductive or unsafe behaviour. Focus Communications Inc. encourages all foremen
to work with their crews and each individual to maintain each worker's commitment to a good day's work. Work
often requires that every worker has a progressive, "get it done" work ethic, but it is equally important that every
worker is continually aware of safety.
Foremen can encourage good behaviour by setting a personal example and encouraging others in an ongoing
positive way. Foremen should compliment workers when they're doing a good job. When they are not working
safely, usually a friendly positive approach will correct the behaviour.
When this approach doesn't correct the problem, the foreman must proceed with "corrective disciplinary
measures” as specified in the Focus Communications Inc. Disciplinary Policy.
Disciplinary Policy
Focus Communications Inc. will not permit employees to behave contrary to company rules, regulations and
policies or to act dishonestly, illegally, unsafe or in violation of any Regulations of Government Agencies. Focus
Communications Inc. will not permit employees to act in any way contrary to the Company’s best interest or to
behave in a manner that causes risk to property, co-workers, or the general public.
Revised: January 2016
Focus Communications Inc.
Occupational Health & Safety
The Company’s Disciplinary Policy provides for progressive action to correct unacceptable behaviour. The
Disciplinary process is designed to support the employee in changing their behaviour so that they can continue to
be a valued part of our organization.
Disciplinary Actions in order of severity are:
(Attached to the end of this section you will find definitions of Disciplinary Actions.)
 First Offence Verbal and/or written warning. Serious offenses such as shoring or power-line violations or
riding on equipment may result in immediate dismissal.
 Second Offence Suspension (from one to five days depending on the severity of the incident).
 Third Offence Dismissal.
The preceding Disciplinary Actions are only in order and numbered to indicate the options available to the
company when unacceptable behaviour is at issue. The list in no way represents a progression that will be
followed in all cases. Certain behaviour will result in immediate dismissal. An employee warned of serious
unacceptable behaviour with verbal corrective counseling may on the second occasion be Suspended or
The Disciplinary Actions taken vary with the severity of the offense, employee attitude, and other factors.
Disciplinary Actions taken are at the sole discretion of the Company. However, Focus Communications Inc.
restates their commitment to their employees. The Discipline process will be fairly and consistently applied.
Discipline for Unsafe Behavior
Unsafe behaviour can cause permanent, critical or fatal injuries to the person behaving unsafely or to those
around them. Unsafe behaviour can put Focus Communications Inc. at risk of heavy fines and legal actions.
While committed to fair actions, the seriousness of unsafe behaviour can justify strong discipline including
termination in many cases. Unsafe performance will not be tolerated and the full force of the company will be
applied when serious disregard for safety is demonstrated.
Oral Reprimand
An oral reprimand is a verbal disciplinary action where you include a statement of what the employee has done
wrong, how he should correct it, and what will happen if this misconduct continues or is repeated.
While there is no official written report of an oral reprimand, keep a personal account of all oral reprimands and
documentation in case of further disciplinary actions.
The oral reprimand is normally used to give the employee a chance to correct his actions voluntarily before a
record of his misconduct is placed on file. The purpose of the oral reprimand is to give the employee a break. For
example, in the case of an employee who is otherwise punctual, coming in late for several days in a row, you
would talk with him and explain the seriousness of the situation and what you expect in the future. You would
also tell him that if his lateness continues, you would have to give him a written reprimand. The onus is on the
employee. He is the cause of discipline.
Written Reprimand
A written reprimand is a statement that you give to an employee explaining the nature of the misconduct, what
you are going to do about it, and what's likely to happen if he does it again. You would issue a written reprimand
if an employee has received previous oral reprimands and hasn't changed his ways or, if an employee does
something which is serious enough to issue a more severe penalty the first time. For example, you could give a
Revised: January 2016
Focus Communications Inc.
Occupational Health & Safety
written reprimand to an employee who is late for work after having been orally reprimanded, or you could give a
written reprimand to two employees who are involved in a fight even if this is a first time.
Suspending an employee is temporarily removing him from his job without pay. You do this with an employee
who you've disciplined in the past and who hasn't straightened out or, with one who commits a serious act of
misconduct (such as a breach of site safety). The length of suspension may vary depending on the
circumstances of the situation (i.e. previous disciplinary actions, seriousness of the misconduct, etc.)
Discharging an employee is firing him because of his conduct. Discharge would be appropriate in two cases:
 Where you have found an employee guilty of gross misconduct (for example, theft), or
 Where an employee has been warned and suspended previously for misconduct of a less serious nature but
there has been a repeat of the misconduct. The repeat of the misconduct is the culminating incident in a
progressive discipline case.
In both these instances, you conclude that there is nothing more you can do. When deciding which of the above
disciplinary actions to take, ensure that you consider the following:
 The seriousness of the infraction in relation to the particular job of that employee.
 The employee's previous disciplinary record.
 Is this an isolated incident or one of a continuing series of incidents?
 Are there extenuating circumstances that affected the situation? (i.e. was the employee provoked? were
previous actions allowed without discipline? were you uniform in applying the rules?).
 Ensure that an employee is not disciplined twice for the same infraction (double jeopardy).
 Was the employee aware of the rules he failed to follow (i.e. were they clearly communicated?) Have you
been uniform in the application of discipline?
As you can see, the documentation of all disciplinary actions is of significant importance. Forward all
documentation of disciplinary actions to your supervisor.
Revised: January 2016
Focus Communications Inc.
Occupational Health & Safety
Element 8.0
Regular Safety Inspections must be carried out in every area of the offices, warehouse, yard and each job-site to
identify potential hazards so that the hazards can be eliminated or controlled with safe work procedures and
Inspections identify both unsafe conditions and unsafe acts. During an inspection, any observed condition, unsafe
procedure or act that is a serious hazard shall be acted on immediately. This may involve barricading an area,
stopping a worker or group of workers, relocating workers, or putting machinery tools or rigging out of service.
When serious hazards are discovered immediate action is required and one employee must be sent to inform the
foreman or his designate.
Inspections must be performed in a professional and disciplined manner. The objective of every inspection is to
discover every hazard. The more diligent the inspectors are, the closer they will come to the objective.
Types of Inspections
There are five types of inspections required in our operations.
1. Planned General Inspections
Planned General Inspections cover the whole work site. They require a systematic tour of the entire operation and
seek to discover all hazardous conditions, unsafe work procedures, and violations of Focus Communications Inc.
Occupational Health and Safety Program. The equipment, work practice and safety compliance of any
Subcontractors is included in General Inspections. These inspections are to be conducted in the week preceding
the Occupational Health and Safety Committee meeting.
2. Equipment Inspections
Employees are required to inspect their equipment daily. Mobile equipment must be checked before starting or
putting the machine in motion. Equipment is also to be inspected by competent personnel for the condition of
steering, brakes, controls, displays, guards, safety devices and other components that, through wear or fatigue,
could fail and contribute to an accident. The frequency of inspections of Equipment for critical parts failure will
be determined by the competent inspector for the machine(s) they inspect.
3. Special Inspections
Special inspections shall be done when there has been a malfunction, structure or soil collapse, dropped load,
material pile collapse, fall without injury, or a serious accident or near miss. They shall also be done on the
recommendation of the Occupational Health & Safety Committee or at the request of the Foreman.
4. Foreman Inspections
Foremen are required to conduct less formal daily inspections. Foremen are inspecting for unsafe conditions and
unsafe acts. In most cases they will have the resources to immediately correct the hazard.
Another component of the foremen inspections is looking forward to the activities that will be happening that
day and over the next few days. This allows planning in safety in conjunction with the existing conditions. The
results of Foremen inspections should be discussed in weekly Crew Talks.
5. Employee Inspections
Employees are required to inspect their tools, equipment and their work areas daily. They are to correct unsafe
conditions where practical (examples: move debris, pad an extruding object, flag a hazard, and relocate cords or
hoses). Other hazards are to be immediately reported to their Foreman.
Revised: January 2016
Focus Communications Inc.
Occupational Health & Safety
Planned General Inspections
Planned general inspections should normally be conducted one week before scheduled safety meetings. The
Inspectors will be a foreman and member of the Occupational Health & Safety Committee. They should:
Know the Focus Communications Inc. Occupational Health and Safety Program as described in the manual.
Know all applicable WCB Regulations and requirements.
Know all Focus Communications Inc. rules and regulations.
Know all written Job Safety Procedures.
Have a good working knowledge of safe work procedures for all activities in the area they will inspect.
Know the Personal Protective Equipment required for all activities.
Know the potential hazards in the operation.
Know codes and standards with respect to guarding and structural safety.
Useful documents to consult prior to an Inspection are the last Inspection Form, minutes from the last Safety
Meeting, any Accident/Incident investigations, and related maintenance reports.
During the Inspection, look for both unsafe conditions and unsafe procedures. If a very serious hazard that poses
an immediate threat is discovered, corrective action must be taken immediately. In most cases work in the area
must stop immediately until the hazard is corrected.
Classify each item you observe and record during your inspection tour. This hazard rating establishes priorities
for corrective procedures.
Employees observed performing unsafe acts should be corrected immediately and corrective action plans to
prevent recurrence noted in writing on the form. When it is indicated that either procedure or training is at fault,
action plans noted should stress the degree of urgency using the letter code above.
These ratings help to set priority and therefore allow the correct sequence of repair or correction. Include sketches
and measurements when recommending modifications.
Pre-planning will improve the quality and outcome of Inspections.
Key points on any Inspection Tour should include:
 Any hazardous or potentially hazardous conditions and procedures.
 Evaluation of previous repairs and modifications.
 Consultation with Employees and Foremen.
 Setting priority and follow-up dates.
 Determination of the need for engineering controls.
 Determination of the need for the assistance of outside specialists, for example; Occupational Health and
Safety consultants, consulting engineers, testing agencies, or representatives of the Workers' Compensation
Board of British Columbia.
Inspection tours are often too lengthy and try to cover too large an area. This can result in detail being
overlooked. An individual tour session should not exceed one and one half-hours. When a full “General
Inspection” cannot be completed in one and one half-hour the balance of the inspection should be completed the
Revised: January 2016
Focus Communications Inc.
Occupational Health & Safety
following day.
In most instances, whenever possible, different personnel should be involved in each monthly inspection on a
rotating basis. This improves the quality of the inspections, enhances the "Team" effort and prevents tunnel
Monthly inspections will be completed approximately one (1) week prior to the scheduled Safety Meeting.
Seek knowledgeable assistance for suggested modifications and attach sketches and measurements. Modifications
will require approval. Some suggestions will require justification and will be assessed on their merit. Consider the
advantages, cost and disadvantages when suggesting modifications. Some modifications solve one problem and
create others. Some may prove impractical.
Initial Job-site Inspection
The Job-site foreman must inspect the site for hazards prior to moving on and setting up the site. Considerations
include neighboring property and buildings, vehicle access, locations of high voltage lines, buried electrical,
telephone, gas or other piping.
The Job-site Foreman will use the Risk Assessment Form and data from provided by the owner or general
contractor to plan the initial project safety.
Revised: January 2016
Focus Communications Inc.
Occupational Health & Safety
Element 9
Many industrial products and consumer products can be hazardous and must be used correctly to prevent
employee injury and cases of occupational disease.
The Workplace Hazardous Materials Information System (WHMIS”) is a program designed to aid employers and
workers in eliminating hazards and producing Safe Work Procedures for hazardous industrial products.
Controlled Products. We also use commercial or consumer products that don't come under the WHMIS
It is the policy of Focus Communications Inc. to have current Material Safety Data Sheets (“MSDS”) for all
Controlled Products on site and for all subcontractors Controlled Products. Focus Communications Inc. will also
have any available health and safety information on consumer products on site. This information will be used to
devise Safe Work Procedures and to determine Personal Protective Equipment and worker training requirements.
Workers will be trained in the safe use of products they use or could be exposed to.
Workers must immediately notify their foreman when any of the products they are using could expose other
workers to a hazard.
WHMIS (Workplace Hazardous Materials Information System)
How does WHMIS Work?
Under Canada wide Regulations, administered by each province, suppliers of controlled products are required to:
Classify the product into one or more of six hazard classes (with a total of eight classifications), and ; as a
condition of importation or sale provide information (labels and material safety data sheets MSDS),
related to such products.
Focus Communications Inc. will maintain an active WHMIS Program that instructs Employees on how to
understand and use the information to avoid hazard to themselves or the environment. Employees are to use this
information and any further precautions ( ex PPE) diligently. Employees will immediately report any situations
where a hazard still exists.
A manual indentifying Controlled Products in the Focus Communications workplace and displaying Material
Safety Data Sheets (MSDS) will be available to all Employees.
The Three Elements of WHMIS
1. Labels
All controlled products must have a label that identifies risks and recommends precautions required for safe
Revised: January 2016
Focus Communications Inc.
Occupational Health & Safety
Hazardous products used in the workplace should have WHMIS supplier labels. WHMIS labels help identify
how a product may be hazardous. These are readily identified by their cross-hatched border and must contain
information on health hazards and safe handling, as well as other data. If material is transferred from the original
container, workplace labels must generally be used. These contain only three pertinent pieces of information, as
shown here.
2. Material Safety Data Sheets (MSDS)
A material safety data sheet must be provided for every controlled and hazardous material in your place
of work.
You should always read the material safety data sheet before handling or using the controlled products.
MSDSs provide detailed information about the product, including the following:
Product Information
Hazardous Ingredients
Physical Data
Fire And Explosion Hazard
Reactivity Data
Toxicological Properties
Preventive Measures
First Aid Measures
Information: name and phone number of party preparing the MSDS - date of preparation
In some cases MSDS will include additional categories of information
Worker Education and Training
Workers must be trained to identify:
 The hazard symbols
The hazards of the controlled products they are using
The type of safety equipment (PPE etc) required when using the controlled product
The first aid measures in the event the worker is contaminated with the controlled product
Where to obtain further information - normally the Material Safety Data Sheet or the Foreman.
Revised: January 2016
Focus Communications Inc.
Occupational Health & Safety
How to Recognise a Controlled Product
A controlled product should have a WHMIS SUPPLIER LABEL attached that varies in form and content
according to container size, intended used, etc. Controlled products are used daily. Examples are: solvents,
paints, grease, oil, welding rods and acetylene/oxygen.
All WHMIS Supplier labels have a hatched rectangular or square border and seven sections of content. They
must have a "Product Identifier", "Risk Phrases" that quickly state the hazards, "Precautionary Statements" that tell
you how to protect yourself, "First Aid Advice" and a reference to an MSDS. WHMIS Supplier Labels must have
"Hazard Symbols" for every hazard class that applies to the product. The Supplier must have “Their Name” on the
Revised: January 2016
Focus Communications Inc.
Occupational Health & Safety
Hazardous Materials & Categories
Materials covered under WHMIS include six classes. Each class has its own symbol, which must appear on the
supplier label so that the hazard is easily identified.
Class A - Compressed gas (e.g., acetylene, nitrogen, oxygen).
Class B - Flammable and combustible material (e.g., solvents).
Class C - Oxidizing material (e.g., epoxy hardeners).
Class D - Poisonous and infectious material.
Division 1: Immediate and serious toxic effects (e.g.- ammonia, carbon monoxide gas, carbon
tetrachloride, some pesticides).
Division 2: Other toxic effects (e.g. asbestos, silica).
Division 3: Biohazard infectious material (not normally encountered in construction).
Class E - Corrosive material (e.g., acids and alkalis).
Class F - Dangerously reactive material (e.g., acetylene).
Revised: January 2016
Focus Communications Inc.
Occupational Health & Safety
Where to Get Further Information
The product label is the first place to obtain information about the product and should be read before using the
product. However, it does not provide all the necessary information. Further information is found in an MSDS
that is a technical document providing detailed information about a controlled product. The MSDS provided by
the supplier is valid for 3 years.
The Company Material Safety Data Sheets are in Binders in the First Aid Facility. Each Subcontractor must have
MSDS’s for every Controlled Product they have on site. These binders include additional information on all the
Controlled Products on site.
Workers are required to determine:
The hazards of the controlled products they are handling.
The name of the product.
The protective equipment required.
The action to take in the event one is exposed to hazardous material.
Where to obtain addition information regarding controlled products.
All workers are required to use the WHMIS program to protect themselves and those around them. Foremen
must be prepared to answer any workers' WHMIS questions and/or refer the worker to the MSDS Binder.
Personal Protective Equipment for Controlled Product Protection
Personal Protective Equipment for protection from controlled product hazards includes a variety of clothing and
protective items that are worn or attached to a person performing the work. Personal Protective Equipment
includes chemical and heat resistant garments, protective footwear, a variety of protective gloves, head
protection, and a variety of eye protection and respirators.
The following key points pertain to Personal Protective Equipment:
 The correct Personal Protective Equipment must be selected for each job activity
 The Personal Protective Equipment used must fit the wearer
 The user must know how to properly use the equipment
 The user must know the limitations of the equipment
 The user must know how to inspect the equipment
 The user must know how to care for and clean the equipment
 The equipment must be sound and in good order in every way
 The required Personal Protective Equipment for a specific job must be worn at all times by everyone
doing that specific job
 The equipment must not be altered in any way that would reduce its effectiveness
 The equipment must be inspected prior to each use
 Sanitary procedures must be followed
 Contaminated Personal Protective Equipment must be isolated from contact with others, foods and
beverages, common areas, and personal clothing and possessions
 Damaged or expired equipment must be returned to the Foreman immediately, to prevent further
 Know the Personal Protective Equipment (PPE) required for every job, know how to use it properly, and
use it every time you do the particular job.
When you have been using PPE to protect yourself from chemicals you must take care not to rub your eyes, put
food or fingers near your mouth, smoke, apply first aid, lotion or makeup until you have thoroughly washed.
If you are working near another worker that is wearing hearing protection, eye protection or a respirator for the
work they are doing, you very probably need the same Personal Protective Equipment.
Revised: January 2016
Focus Communications Inc.
Occupational Health & Safety
Key WHMIS Points
The following lists some important things to remember about WHMIS:
 WHMIS is an information system to protect workers from the dangers of hazardous materials at work.
The WCB enforces WHMIS regulations at every workplace under their jurisdiction.
Workers need to know the hazards of all materials they are exposed to and know how to work safely.
Hazardous Products that come under WHMIS Regulations are called “Controlled Products”.
There has to be a MSDS (Material Safety Data Sheet) for every Controlled Product on the job.
All containers of Controlled Products must have a label. If the Supplier Label is missing or damaged, put
on a Workplace Label. If you put a Controlled Product in another container, put on a label.
Everyone must follow Safe Work Procedures and wear the Personal Protective Equipment required for
every job they do.
Personal Protective Equipment must be properly cared for and replaced when worn, damaged or
If you are not sure of the safe way to work with a product or what to do in an emergency, ask your
If you are not sure of the products / hazards other Trades are using, ask your Foreman.
Revised: January 2016
Focus Communications Inc.
Occupational Health & Safety
Element 10.0
First Aid Services and equipment will be available on each Project Site in accordance with the Occupational
Health & Safety Regulations Part 3 (Rights and Responsibilities). The First Aid Facility will be located as
convenient to the workforce as the job-site allows and will be clearly marked. Signs will be posted as necessary to
direct employees to the First Aid Facility.
The First Aid Facilities and supplies shall be maintained in good order at all times by the First Aid Attendant(s).
Any machinery, material or debris will not restrict access to the First Aid Facilities.
WorkSafeBC Requirements
The following first aid services must be provided in accordance with Schedule 3-A – Minimums Levels of First
Aid, Table 2, of the Regulations.
Note: If a project site is more than twenty (20) minutes from the nearest hospital, refer to directions in Project
Number of
101 or more
Supplies, Equipment
and Facilities
Basic First Aid Kit
Level 1 First Aid Kit
Level 2 First Aid and
Dressing Room
Level 2 First Aid and
First Aid Room
Level of First Aid
certificate for
Level 1
Level 2
Level 2
Injury Reporting and First Aid Records
• An employee suffering a work related injury must report the injury as soon as possible to the First Aid
• Injuries must be reported to the First Aid Attendant whether or not treatment is requested.
• If an employee pulls a muscle, strains his back or is injured in any other way and feels they do not need
First Aid attention they must still report the injury to the First Aid Attendant not later than the end of
their shift.
• If an employee comes to work believing that something they did at work the day before has caused them
an injury they must promptly report to the First Aid Attendant. Examples are welding arc flash, back
problems, sprains and other injuries that may be apparent after a shift or the next day.
• If an employee is unable to report to work due to an unreported injury, they must phone their Foreman at
the beginning of their next scheduled shift.
• A record of every injury or illness is kept in the Accident Record Book. The Accident Record Book must be
kept for three (3) years in accordance with WCB Regulations. The Accident Record Book entries will be
reviewed at the monthly safety meeting. The "Access to Records" shall be restricted.
• Immediately following the treatment all first-aid treatments shall be recorded in the Accident Record Book
Revised: January 2016
Focus Communications Inc.
Occupational Health & Safety
by the First-Aid Attendant who administered the treatment the injured employee and their Foreman
must initial the entry in the record book. The Foreman may initial these entries on a once per week basis.
• Any and all forms required by the Workers’ Compensation Board of British Columbia Regulations shall be
promptly and fully completed and distributed within the time limits and as required under these
Transportation of Injured Workers, Written Procedures
At Project Site
In the event of a serious accident which requires immediate medical transport, the First Aid Attendant or the
Foreman shall phone 911 (or other number if not served by 911 at the Project Site), request an ambulance and
provide the following information:
 The address of the work site.
 Number of persons injured
 What happen to the worker? (i.e. fell from scaffold, is conscious, has a broken leg).
 Send a worker to the main road entrance to direct the ambulance to the work site.
 Contact Supervisor to report situation.
If an injury is not serious but requires a doctor's attention, the following shall apply:
 The First Aid Attendant or Foreman shall arrange transportation to the nearest medical clinic or hospital.
 Arrangements will be made to return the worker to the work site or if unable to return to the work, provide
transportation back to the worker's car or to the worker's residence.
 Medical routes and contact points will be posted on the Safety Notice Board and reviewed with workers at
job sites.
 Foremen and Lead Hands shall be supplied with a Level 1 First Aid kit to carry in company vehicles at all
At Administrative Office
In the event of a serious accident which requires immediate medical transport, the First Aid
Attendant or Management shall Phone 911, request an ambulance and provide the following information:
 The address is either of:
#7- 175 Schoolhouse Street, Coquitlam, B.C.–or– 2545 Ross Road, West Kelowna, B.C.
 How many are injured
 What happen to the worker? (i.e. fell from scaffold, is conscious, has a broken leg etc).
 Send a worker to the main entrance to direct the ambulance to the work site.
If an injury is not serious but requires attention, (i.e.: cuts or scrap) the following shall apply:
 The First Aid Attendant shall arrange treatment and log all particulars into First Aid Logbook. If an injury
is not serious but requires a doctor's attention, the following shall apply:
 The First Aid Attendant or Foreman shall arrange transportation to the nearest medical clinic or hospital.
 Arrangements will be made to return the worker to the work site or if unable to return to the work provide
transportation back to the worker's car or to the worker's residence.
 Medical routes and contact points will be posted on the Safety Notice Board and reviewed with workers at
job sites.
Revised: January 2016
Focus Communications Inc.
Occupational Health & Safety
Element 11.0
Investigating and determining all of the causes of accidents are one of the most important tools Focus
Communications Inc. has for maintaining ongoing improvements in our accident prevention program.
When an accident or near miss occurs something or a number of things went wrong. A good investigation will
discover the things that went wrong and we can take actions to prevent other similar incidents.
Focus Communications Inc. requires that all accidents that cause injuries or property damage and all near miss
incidents that could have caused injuries or property damage is investigated utilizing Accident Investigation
Forms located in the Forms section. The extent of the investigation varies with the seriousness of the accident or
In all cases investigators are required to be thorough and look for all the root causes and contributory factors. The
Site Foreman is responsible for ensuring each accident is investigated according to the seriousness category and is
responsible for notifying all parties and ensuring the correct forms and reports are produced and sent to the
designated parties.
Vehicle accidents shall be reported immediately and a Vehicle Accident Form, found in the Forms section) shall
be completed. All company vehicles shall have a copy of Vehicle Accident Form located with Insurance and
Registration documents within the vehicles at all times.
Accident/Incident Categories and Requirements
Informing the Board of Accidents
Focus Communications Inc. is required to immediately inform the WCB of the occurrence of any accident which:
• Resulted in death or critical condition with a serious risk of death, or
• Involved a major structural failure or collapse of a building, bridge, tower, crane, hoist, temporary
• construction support system, or excavation, or
• Involved the major release of a toxic or hazardous substance.
Accidents to be investigated
Focus Communications Inc. shall immediately initiate an investigation into the cause of every accident which:
• Is required to be reported to the WCB, or
• Resulted in injury requiring medical treatment by a registered medical practitioner, or
• Did not involve injury but had a potential for causing serious injury.
Guidelines for Investigations
Accident investigations shall be carried out by persons knowledgeable of the type of work involved and where
feasible shall include the participation of one worker representative and one employer representative.
• An accident investigation shall, as far as possible, determine the cause or causes of the accident, shall
identify any unsafe conditions, acts or procedures which contributed in any manner to the accident and
shall develop recommended corrective action to prevent similar accidents.
• Where practicable, the scene of any accident reportable to the WCB shall be left untouched, except for
activity necessitated by rescue work, or to prevent further failures or injuries. Until the accident has been
Revised: January 2016
Focus Communications Inc.
Occupational Health & Safety
investigated by an officer of the Board, or until permission to clear the scene has been granted by an
officer of the Board, the scene of the accident shall remain "as is" to facilitate detailed accident
Accident/Incident Investigation Procedure
Upon notification of an accident, an individual claims file will be started and document all required information
within. Focus shall insure that all procedures are followed in the investigation process and follow-up with
investigators to monitor progress of claim.
An Accident Investigation Report is to be completed for all accidents. The following points need to be addressed:
• Physical evidence Eyewitness accounts
• Contributing factors
• Background information
• Analysis and conclusions
• Follow-up evaluation
Management Review
Senior Management and the Site Foreman will review the Accident Investigation and the recommended actions.
Where the actions include physical changes (engineering measures), the work will be planned, scheduled and
assigned. In some cases, disciplinary action may be required. In these cases, the action will be taken in accordance
with the Focus Communications Inc.’s Disciplinary Policy.
Investigation Review
The Health and Safety Committee will review accident Investigations and if the Committee makes further
recommendations, they will be reviewed by Management and acted upon at the earliest time possible. The
Foremen and the JH&S Committee will assess the corrective actions when they are completed and determine if
they have been successful.
Reporting & Claims Management Unsubstantiated Reports
When there are no witnesses to an accident and the injured employee gives information relative to the accident,
the accident investigator and the first aid attendant are required to state "The employee states..........." before
statements from the employee that are used in their reports. Focus Communications Inc. does not want to make a
definite statement of facts in any case when the facts are not substantiated by witnesses or other strong
supportive evidence.
Focus Communications Inc. will maintain records and statistics so that management and the Occupational Health
& Safety Committee can “manage” the Occupational Health and Safety Program successfully. If any area of
weakness is recognized an Action Plan will address the problem to quickly improve the Program. Records and
statistics will also be used in Annual Occupational Health and Safety Program Reviews. Records and statistics
will provide the Workers’ Compensation Board of British Columbia with evidence of the success of our Safety
Records will include:
• Signed copies of "Responsibilities" sheets, Training records,
• Disciplinary records,
Revised: January 2016
Focus Communications Inc.
Occupational Health & Safety
• WCB inspection reports,
• Accident summary reports, Inspection reports,
• Safety committee meeting minutes, Maintenance records,
• Frequency rating records,
• Hazard reports,
Review of Records and Statistics
• Signed copies of New Employee Orientations
• Fit testing and training records,
• First aid records,
• Accident investigation reports,
• Foreman accident/incident reports,
• Crew meeting reports,
• Maintenance records for mobile equipment,
Records and statistics will be reviewed by senior management and Foremen and in Occupational Health and
Safety Committee meetings. Records and statistics that are appropriate for review for each group will be made
available to each group. Some material, of course, is "Confidential" (for example disciplinary records, and names
and statements on accident investigation reports). This material will be made available only to those who have
reason to review it.
Action Plan
Whenever records and statistics show the way for improving the Focus Communications Inc. Occupational
Health and Safety Program, the Occupational Health and Safety Committee will plan the improvements, assign
responsibilities and due dates. Those assigned these responsibilities will be provided with the time and resources
to accomplish them.
Revised: January 2016
Was this manual useful for you? yes no
Thank you for your participation!

* Your assessment is very important for improving the work of artificial intelligence, which forms the content of this project

Download PDF