Health & Safety
* These health & safety warnings are periodically updated for accuracy and
completeness. Check for the latest version.
HEALTH & SAFETY WARNINGS: To reduce the risk of
personal injury, discomfort or property damage, please
ensure that all users of the Gear VR read the warnings
below carefully before using the Gear VR.
Before Using the Gear VR:
Read and follow all setup and operating instructions provided with the
Gear VR. Review the hardware and software recommendations for use of the
Gear VR. Risk of discomfort may increase if recommended hardware
and software is not used.
Your Gear VR is not designed for use with any ineligible device,
accessory and/or software. Use of an ineligible device, accessory
and/or software may result in injury to you or others, and may cause
performance issues or damage to your system and related services.
A comfortable virtual reality experience requires an unimpaired sense of
motion and balance. Do not use the Gear VR when you are tired, need
sleep, are under the influence of alcohol or drugs, are hung-over, have
digestive problems, are under emotional stress or anxiety, or when
suffering from cold, flu, headaches, migraines, or earaches, as this can
increase your susceptibility to adverse symptoms.
We recommend seeing a doctor before using the Gear VR if you are
pregnant, elderly, have pre-existing binocular vision abnormalities or
psychiatric disorders, or suffer from a heart condition or other serious
medical condition.
Seizures: Some people (about 1 in 4000) may have severe
dizziness, seizures, epileptic seizures or blackouts triggered
by light flashes or patterns, and this may occur while they are watching
TV, playing video games or experiencing virtual reality, even if they have
never had a seizure or blackout before or have no history of seizures or
epilepsy. Such seizures are more common in children and young people
under the age of 20. Anyone who has had a seizure, loss of awareness,
or other symptom linked to an epileptic condition should see a doctor
before using the Gear VR.
Children: The Gear VR should not be used by children
under the age of 13, as young children are in a critical period
in visual development. Adults should monitor children (age 13 and older)
who are using or have used the Gear VR for any of the symptoms
described below, and should limit the time children spend using the
Gear VR and ensure they take breaks during use. Prolonged use should
be avoided, as this could negatively impact hand-eye coordination,
balance, and multi-tasking ability. Adults should monitor children closely
during and after use of the Gear VR for any decrease in these abilities. ●
General Precautions: To reduce the risk of injury or
discomfort you should always follow these instructions and
observe these precautions while using the Gear VR:
Use Only In A Safe Environment: The Gear VR produces an
immersive virtual reality experience that distracts you from and
completely blocks your view of your actual surroundings. o
Always be aware of your surroundings before beginning
use and while using the Gear VR. Use caution to avoid
Use of the Gear VR may cause loss of balance. o
Remember that the objects you see in the virtual environment
do not exist in the real environment, so don’t sit or stand on
them or use them for support.
For the safest experience, remain seated or stationary
when using the Gear VR.
Serious injuries can occur from tripping, running into or striking
walls, furniture or other objects, so clear an area for safe use
before using the Gear VR.
Take special care to ensure that you are not near other people,
objects, stairs, balconies, open doorways, windows, furniture,
open flames, ceiling fans or light fixtures or other items that you
can bump into or knock down when using—or immediately after
using—the Gear VR.
Remove any tripping hazards from the area before using the
Gear VR.
Remember that while using the Gear VR you may be unaware
that people and pets may enter your immediate area.
Do not handle sharp or otherwise dangerous objects while
using the Gear VR.
Never wear the Gear VR in situations that require attention,
such as walking, bicycling, or driving.
Make sure the Gear VR is level and secured comfortably on your head,
and that you see a single, clear image.
Ease into the use of the Gear VR to allow your body to adjust; use for
only a few minutes at a time at first, and only increase the amount of
time using the Gear VR gradually as you grow accustomed to virtual
reality. Looking around and using the input device when first entering
virtual reality can help you adjust to any small differences between your
real-world movements and the resulting virtual reality experience.
• Do not use the Gear VR while in a moving vehicle such as a car, bus, or
train, as this can increase your susceptibility to adverse symptoms.
Take at least a 10 to 15 minute break every 30 minutes, even if you
don’t think you need it. Each person is different, so take more frequent
and longer breaks if you feel discomfort. You should decide what works
best for you.
• The Gear VR may be equipped with a “pass-through” feature which
permits you to temporarily see your surroundings for brief real world
interaction. You should always remove the Gear VR for any situation
that requires attention or coordination.
Listening to sound at high volumes can cause irreparable damage to
your hearing. Background noise, as well as continued exposure to high
volume levels, can make sounds seem quieter than they actually are.
Due to the immersive nature of the virtual reality experience, do not use
the Gear VR with the sound at a high volume so that you can maintain
awareness of your surroundings and reduce the risk of hearing damage. Discomfort
● Immediately discontinue use if anyone using the Gear VR
experiences any of the following symptoms: seizures; loss of
awareness; eye strain; eye or muscle twitching; involuntary
movements; altered, blurred, or double vision or other visual
abnormalities; dizziness; disorientation; impaired balance;
impaired hand-eye coordination; excessive sweating; increased
salivation; nausea; lightheadedness; discomfort or pain in the head
or eyes; drowsiness; fatigue; or any symptoms similar to motion
Just as with the symptoms people can experience after they
disembark a cruise ship, symptoms of virtual reality exposure can
persist and become more apparent hours after use. These postuse symptoms can include the symptoms above, as well as
excessive drowsiness and decreased ability to multi-task. These
symptoms may put you at an increased risk of injury when
engaging in normal activities in the real world. ●
Do not drive, operate machinery, or engage in other visually or
physically demanding activities that have potentially serious
consequences (i.e., activities in which experiencing any symptoms could
lead to death, personal injury, or damage to property), or other activities
that require unimpaired balance and hand-eye coordination (such as
playing sports or riding a bicycle, etc.) until you have fully recovered
from any symptoms.
Do not use the Gear VR until all symptoms have completely subsided for
several hours. Make sure you have properly configured the Gear VR
before resuming use. ●
Be mindful of the type of content that you were using prior to the onset
of any symptoms because you may be more prone to symptoms based
upon the content being used.
See a doctor if you have serious and/or persistent symptoms.
Repetitive Stress Injury: Using the Gear VR can make your
muscles, joints or skin hurt. If any part of your body becomes
tired or sore while using the Gear VR, or if you feel symptoms such as
tingling, numbness, burning or stiffness, stop and rest for several hours
before using the Gear VR again. If you continue to have any of the
above symptoms or other discomfort during or after play, stop using the
Gear VR and see a doctor.
Interference with Medical Devices: The Gear VR includes
earphones that contain magnets and can emit radio waves.
These can affect the operation of nearby electronics, including cardiac
pacemakers hearing aids and defibrillators. If you have a pacemaker or
other implanted medical device, do not use the Gear VR without first
consulting your doctor or the manufacturer of your medical device.
Maintain a safe distance between the Gear VR and your medical
devices, and stop using the Gear VR if you observe a persistent
interference with your medical device.
Your Gear VR may have come with a third-party controller.
Consult the manufacturer for health and safety warnings for the
Always use included wrist straps with controllers to secure the controller
to your wrist when in use.
Electrical Shock: To reduce risk of electric shock:
Do not modify or open any of the components provided.
Do not use the product if any cable is damaged or any wires are
If a power adapter is provided:
Do not expose the power adapter to liquid or moisture.
Unplug the power adapter before cleaning, and clean only with a dry
Keep the power adapter away from open flames and other heat sources.
Use only the power adapter provided with the Gear VR.
Damaged or Broken Device:
Do not use your device if any part is broken or damaged.
Do not attempt to repair any part of your device yourself.
should only be made by an authorized servicer.
Contagious Conditions: To avoid transferring contagious
conditions (like pink eye), do not share the Gear VR with persons with
contagious conditions, infections or diseases, particularly of the eyes, skin
or scalp. The Gear VR should be cleaned between each use with skinfriendly antibacterial wipes (particularly the lenses) and dried with a
microfiber cloth.
Skin Irritation: The Gear VR is worn next to your skin and
scalp. Stop using the Gear VR if you notice swelling, itchiness, or other
irritation. If symptoms persist, contact a doctor.
To avoid damage to the Gear VR:
Do not leave the Gear VR in direct sunlight. Exposure to direct sunlight
can damage the Gear VR.
Do not shine a laser or external light source through the lenses as it may
damage the screen.
Store components in their storage case when not in use to minimize
unintentional damage or environmental exposure.
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