WV-SPN531A/WV
Operating Instructions
Network Camera
WV-SFV311A/WV-SFV310A/
WV-SFR311A/WV-SFR310A/
WV-SFN311A/WV-SFN310A/
WV-SPN531A/WV-SPN311A/
WV-SPN310A/WV-SPW531AL/
WV-SPW311AL/WV-SPW532L/
WV-SPW312L
Model No.
WV-SFN311A
WV-SFV311A
WV-SFN311A
WV-SFV311A
N5
WV-SP
31A
WV-SPN531A
Before attempting to connect or operate this product, please read these instructions
carefully and save this manual for future use.
The model number is abbreviated in some descriptions in this manual.
Preface
Preface
About the user manuals
There are 3 sets of operating instructions as follows.
• Operating Instructions (this document): Explains how to perform the settings and how to operate this
camera.
• Important Information: Provides information about the cautions required for safely using and installing this
camera.
• Installation Guide: Explains how to install and connect devices.
About notations
The following notations are used when describing the functions limited for specified models.
The functions without the notations are supported by all models.
Available model
Notation
SFx311
SFV311
WV-SFV311A, WV-SFR311A,
WV-SFN311A
WV-SFV311A, WV-SFV310A,
WV-SFR311A, WV-SFR310A,
WV-SFN311A, WV-SFN310A,
WV-SPN311A, WV-SPN310A,
WV-SPW311AL, WV-SPW312L
Notation
SFx310
Available model
WV-SFV310A, WV-SFR310A,
WV-SFN310A
SFV310
WV-SFV310A
SFR310
WV-SFR310A
SFN310
WV-SFN310A
SPN311
WV-SPN311A
SPN310
WV-SPN310A
WV-SPW311AL
SPW312L
WV-SPW312L
SPN531
WV-SPN531A
SPW531L
WV-SPW531AL
SPW532L
WV-SPW532L
SPW311L
Trademarks and registered trademarks
•
•
•
•
•
•
•
2
Microsoft, Windows, Windows Vista, Windows Media, Internet Explorer, and ActiveX are either registered
trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
iPad, iPhone, iPod touch, and QuickTime are trademarks of Apple Inc., registered in the U.S. and other
countries.
Android is a trademark of Google Inc.
Firefox is a registered trademark of the Mozilla Foundation.
SDXC Logo is a trademark of SD-3C, LLC.
All other trademarks identified herein are the property of their respective owners.
Operating Instructions
Preface
Abbreviations
The following abbreviations are used in these operating instructions.
Microsoft® Windows® 8.1 is described as Windows 8.1.
Microsoft® Windows® 8 is described as Windows 8.
Microsoft® Windows® 7 is described as Windows 7.
Microsoft® Windows Vista® is described as Windows Vista.
Windows® Internet Explorer® 11, Windows® Internet Explorer® 10, Windows® Internet Explorer® 9, Windows®
Internet Explorer® 8 and Windows® Internet Explorer® 7 are described as Internet Explorer.
SDXC/SDHC/SD memory card is described as SD card or SD memory card.
Universal Plug and Play is described as UPnP™.
Viewer software
It is necessary to install the viewer software “Network Camera View 4S” (ActiveX®) to display images on a PC.
This software can be installed directly from the camera or by selecting the [Install] button next to [Viewer
Software] on the menu of the CD-ROM provided, and then following the on-screen instructions.
IMPORTANT
•
•
•
•
The default setting of “Automatic installation” is “On”. Follow the instructions on page 218 when the
message is displayed on the information bar of the browser.
When the “Live” page is displayed for the first time, the install wizard of the ActiveX control required to
display images from the camera will be displayed. Follow the instructions of the wizard.
When the install wizard is displayed again even after completing the installation of the ActiveX, restart
the PC.
The viewer software used on each PC should be licensed individually. The number of installations of
the viewer software from the camera can be checked on the [Upgrade] tab of the “Maintenance” page
(®page 190). Refer to your dealer for the software licensing.
Operating Instructions
3
Table of Contents
Table of Contents
1 Monitor images on a PC ..........................................................................8
1.1
1.2
1.3
1.4
Monitor images from a single camera .............................................................................8
About the “Live” page ....................................................................................................10
Monitor cropping images ...............................................................................................14
Monitor images from multiple cameras ........................................................................17
2 Monitor images on a cellular phone/mobile terminal .........................18
2.1
2.2
Monitor images on a cellular phone ..............................................................................18
Monitor images on a mobile terminal ............................................................................20
3 Record images on the SD memory card manually .............................25
4 Action at an alarm occurrence ..............................................................27
4.1
4.2
Alarm type ........................................................................................................................27
Action at an alarm occurrence .......................................................................................27
5 Transmit images onto an FTP server ...................................................29
5.1
5.2
5.3
Transmit an alarm image at an alarm occurrence (Alarm image
transmission) ...................................................................................................................29
Transmit images at a designated interval or period (FTP periodic image
transmission) ...................................................................................................................29
Save images on the SD memory card when images fail to transmit using the FTP
periodic image transmission function ..........................................................................30
6 Display the log list .................................................................................31
7 Playback of images on the SD memory card ......................................35
7.1
7.2
Playback “JPEG(1)”/“JPEG(2)”/“JPEG(3)” images saved to the SD memory
card ...................................................................................................................................35
Playback “H.264(1)”/“H.264(2)”/“H.264(3)”/“H.264(4)” images saved to the SD
memory card ....................................................................................................................38
8 About the network security ...................................................................41
8.1
Equipped security functions ..........................................................................................41
9 Display the setup menu from a PC .......................................................42
9.1
9.2
9.3
How to display the setup menu .....................................................................................42
How to operate the setup menu .....................................................................................44
About the setup menu window ......................................................................................46
10 Configure the basic settings of the camera [Basic] ...........................48
10.1
10.2
10.3
10.4
10.5
10.5.1
10.5.2
10.5.3
10.5.4
10.5.5
4
Configure the basic settings [Basic] .............................................................................48
Configure the Internet settings [Internet] .....................................................................53
Configure the settings relating to the SD memory card [SD memory card] ..............55
Configure the settings relating to alteration detection [Alteration detection] ..........63
How to configure alteration detection settings ............................................................64
Generation of the CRT key (encryption key) ..................................................................65
Generation of the self-signed certificate (security certificate) .........................................66
Generation of CSR (Certificate Signing Request) ..........................................................68
Installation of the certificate issued by CA ......................................................................70
Configuration of alteration detection ...............................................................................71
Operating Instructions
Table of Contents
10.6
10.7
Access copy images saved on the SD memory card onto the PC [SD memory card
images] .............................................................................................................................72
Configure the directory of the PC that images will be downloaded to [Log] ............74
11 Configure the settings relating to images and audio [Image/
Audio] ......................................................................................................76
11.1
11.2
11.3
11.4
11.4.1
11.4.2
11.5
11.6
11.7
11.8
11.9
11.10
11.11
11.12
Configure the settings relating to the image capture mode [JPEG/H.264] ................76
Configure the settings relating to JPEG images [JPEG/H.264] ..................................77
Configure the settings relating to H.264 images [JPEG/H.264] ..................................79
Configure the settings relating to image adjust, focus, back focus, extra optical zoom,
privacy zone, VIQS, and lens distortion compensation [Image quality] ....................86
Configure the settings relating to image quality (“Image adjust” setup menu) ...............87
Set mask areas ..............................................................................................................96
SFx310
SPW311L
SPW312L
Configure the focus setting (“Focus” setup menu) SFx311
SPW531L
SPW532L ...............................................................................................................99
SPN531
.............................100
Back focus setting (“Back focus” setup menu) SPN311
Adjust the angular field of view using the extra optical zoom function ..................101
Configure the settings relating to the privacy zone (“Privacy zone” setup
menu) .............................................................................................................................103
Configure the VIQS setting ..........................................................................................105
Configure the VIQS area ...............................................................................................107
Configure the settings relating to lens distortion compensation ............................109
SPN311
SPW311L
SPN531
Configure the settings relating to audio [Audio] SFx311
SPW531L
SFN310
SPN310
...............................................................................................110
12 Configure the multi-screen settings [Multi-screen] ..........................114
13 Configure the alarm settings [Alarm] .................................................116
13.1
13.2
13.3
13.4
13.4.1
13.4.2
13.4.3
13.4.4
13.4.5
13.4.6
13.5
13.5.1
13.6
13.7
13.7.1
13.7.2
Configure the settings relating to the alarm action [Alarm] .....................................116
SFx310
Configure the settings relating to the alarm output terminal [Alarm] SFx311
SPN311
SPN310
SPW311L
SPN531
SPW531L ...................................................................118
SFx310
SPN311
SPN310
SPW311L
SPN531
Change the AUX name [Alarm] SFx311
SPW531L ...........................................................................................................................120
Configure the settings relating to the camera action on alarm occurrence
[Alarm] ............................................................................................................................120
Configure settings relating to image quality on alarm action ........................................121
Configure settings relating to alarm E-mail notifications ..............................................122
Configure settings relating to FTP transmissions of alarm images ..............................123
Configure settings relating to recording to an SD memory card when an alarm
occurs ...........................................................................................................................124
Configure settings relating to Panasonic alarm protocol notification when an alarm
occurs ...........................................................................................................................125
Configure settings relating to HTTP alarm notification when an alarm occurs .............126
Configure the VMD settings [VMD area] .....................................................................126
Set the VMD areas [VMD area] ....................................................................................128
Configure the settings relating to the audio detection [Audio detection] SFx311
SPN311
SPW311L
SPN531
SPW531L
SFN310
SPN310
.....................................................130
Configuration of the settings relating to alarm notification [Notification] ..............132
Configure the settings relating to Panasonic alarm protocol ........................................133
Configure the settings relating to HTTP alarm notification ...........................................135
14 Configure the settings related to advanced view [Advanced
view] ......................................................................................................137
14.1
Configure the settings relating to cropping [Cropping] ............................................137
Operating Instructions
5
Table of Contents
15 Configure the settings relating to the authentication [User
mng.] .....................................................................................................140
15.1
15.2
15.3
Configure the settings relating to the user authentication [User auth.] ..................140
Configure the settings relating to the host authentication [Host auth.] ..................141
Configure the settings relating to the priority stream [System] ...............................142
16 Configuring the network settings [Network] .....................................145
16.1
16.2
16.2.1
16.2.2
16.2.3
16.2.4
16.2.5
16.2.6
16.2.7
16.2.8
16.3
16.3.1
16.3.2
16.3.3
16.3.4
16.3.5
16.4
16.4.1
16.5
16.5.1
16.5.2
16.5.3
16.5.4
16.5.5
16.5.6
Configure the network settings [Network] ..................................................................145
Configure advanced network settings [Advanced] ...................................................149
Configure the settings related to sending E-mails ........................................................150
Configure the settings related to FTP transmission .....................................................153
Configure the settings relating to the NTP server ........................................................156
Configure the UPnP settings ........................................................................................158
Configure the HTTPS settings ......................................................................................159
Configure the settings relating to DDNS ......................................................................161
Configure the settings relating to SNMP ......................................................................161
Configure the Diffserv settings .....................................................................................162
How to configure HTTPS settings ...............................................................................163
Generation of the CRT key (SSL encryption key) ........................................................164
Generation of the self-signed certificate (security certificate) .......................................165
Generation of CSR (Certificate Signing Request) ........................................................167
Installation of the server certificate ...............................................................................168
Configuration of the connection protocol ......................................................................169
Access the camera using the HTTPS protocol ..........................................................170
Install the security certificate ........................................................................................170
How to configure the settings relating to DDNS ........................................................177
Configuration of the DDNS service (Example of the “Viewnetcam.com” service) ........178
When using the “Viewnetcam.com” service .................................................................179
Procedure to register information for the “Viewnetcam.com” service ...........................180
Checking the information registered for the “Viewnetcam.com” service ......................181
When using “Dynamic DNS Update” ............................................................................181
When using “Dynamic DNS Update(DHCP)” ...............................................................182
17 Configure the settings relating to the schedules [Schedule] ..........183
17.1
17.2
How to set the schedules .............................................................................................186
How to delete the set schedule ....................................................................................188
18 Maintenance of the camera [Maintenance] ........................................190
18.1
18.2
18.3
18.4
18.5
Check the system log [System log] .............................................................................190
Upgrade the firmware [Upgrade] .................................................................................190
Check the status [Status] .............................................................................................192
Reset the settings/Reboot the camera [Default reset] ...............................................195
Settings data/backing up or restoring logs [Data] .....................................................196
19 Using the CD-ROM ...............................................................................199
19.1
19.2
19.3
19.4
19.5
About the CD launcher .................................................................................................199
Installing Panasonic “IP Setting Software” ................................................................200
Installing the manuals ..................................................................................................201
Installing the Viewer software ......................................................................................201
Configure the network settings of the camera using the Panasonic “IP Setting
Software” .......................................................................................................................202
20 About the displayed system log .........................................................205
21 Troubleshooting ...................................................................................210
6
Operating Instructions
Table of Contents
22 Directory structure of drive B .............................................................220
Operating Instructions
7
1 Monitor images on a PC
1 Monitor images on a PC
The following are descriptions of how to monitor images from the camera on a PC.
1.1 Monitor images from a single camera
1. Start up the web browser.
2. Enter the IP address designated using the Panasonic “IP Setting Software” in the address box of the
browser.
• Example when entering an IPv4 address: http://URL registered using IPv4 address
http://192.168.0.10/
• Example when entering an IPv6 address: http://[URL registered using IPv6 address]
http://[2001:db8::10]/
<Example of IPv4 access>
<Example of IPv6 access>
IMPORTANT
•
•
When the HTTP port number is changed from “80”, enter “http://IP address of the camera + : (colon)
+ port number” in the address box of the browser. (Example: http://192.168.0.11:8080)
When the PC is in a local network, configure the proxy server setting of the web browser (under
[Internet Options...] under [Tools] of the menu bar) to bypass the proxy server for the local address.
Note
•
8
Refer to page 170 for further information about the case in which “HTTPS” is selected for
“HTTPS” - “Connection” on the [Advanced] tab of the “Network” page (®page 145).
Operating Instructions
1 Monitor images on a PC
3. Press the [Enter] key on the keyboard.
→ The “Live” page will be displayed. Refer to page 10 for further information about the “Live” page.
WV-SPN531A
WV-SPN531A
When “On” is selected for “User auth.”, the authentication window will be displayed before displaying live
images for the user name and password entries. The default user name and password are as follows.
User name: admin
Password: 12345
IMPORTANT
•
•
To enhance the security, change the password for the user name “admin”. It is recommended to change
this password periodically.
When displaying multiple H.264 images on a PC, images may not be displayed depending on the
performance of the PC.
Note
•
•
•
The maximum number of concurrent access user is 14 including users who is receiving H.264 images
and users who are receiving JPEG images. Depending on the set values for “Bandwidth control(bit
rate)” and “Max bit rate (per client)”, the maximum concurrent access number may be 14 or less users.
When 14 users are concurrently accessing, the access limit message will be displayed for users who
subsequently attempt to access. When “Multicast” is selected for “Transmission type” of “H.264”, only
the first user who accessed to monitor H.264 images will be included in the maximum number. The
second and subsequent users who are monitoring H.264 images will not be included in the maximum
number.
When “On” is selected for “H.264 transmission” (®page 79), H.264 images will be displayed. When
“Off” is selected, a JPEG image will be displayed. It is possible to display a JPEG image even when
“On” is selected for “H.264 transmission”. In this case, the refresh interval of JPEG images will be
limited to 5 fps.
The refresh interval may become longer depending on a network environment, PC performance,
photographic subject, access traffic, etc.
<Refresh interval of JPEG images>
When “On” is selected for “H.264 transmission”
max. 5fps
When “Off” is selected for “H.264 transmission”
max. 30fps
Operating Instructions
9
1 Monitor images on a PC
1.2 About the “Live” page
O
P Q RS T
U
V
A
WV-SPN531A
WV-SPN531A
B
C
D
E
F
G
W
H
I
J
1
K
L
M
N
[select language] pull-down-menu
The camera’s display language can be selected. The default language can be set in the [Language] in the
[Basic] settings. (®page 48)
[Setup] button*1
Displays the setup menu. The button will turn green and the setup menu will be displayed.
[Live] button
Display the “Live” page. The button will turn green and the “Live” page will be displayed.
[Compression] buttons
• [H.264] button: The letters “H.264” on the button will turn green and an H.264 image will be displayed.
When “On” is selected for “H.264 transmission” of “H.264(1)”, “H.264(2)”, “H.264(3)”, “H.264(4)”, the
[H.264] button will be displayed. (®page 79)
• [JPEG] button: The letters “JPEG” on the button will turn green and JPEG image will be displayed.
[Stream] buttons
These buttons will be displayed only when an H.264 image is displayed.
• [1] button: The letter “1” will turn green and images in the main area will be displayed in accordance
with the setting of “H.264(1)”. (®page 79)
• [2] button: The letter “2” will turn green and images in the main area will be displayed in accordance
with the setting of “H.264(2)”. (®page 79)
• [3] button: The letter “3” will turn green and images in the main area will be displayed in accordance
with the setting of “H.264(3)”. (®page 79)
• [4] button: The letter “4” will turn green and images in the main area will be displayed in accordance
with the setting of “H.264(4)”. (®page 79)
[Image capture size] buttons
These buttons will be displayed only when a JPEG image is displayed.
10
Operating Instructions
1 Monitor images on a PC
Aspect ratio of
“4:3”
Aspect ratio of
“16:9”
[2048x1536]
The letters “2048x1536” will turn green and images in the
main area will be displayed in 2048 x 1536 (pixels)*2.
[1600x1200]
The letters “1600x1200” will turn green and images in the
main area will be displayed in 1600 x 1200 (pixels).
[1280x960]
The letters “1280x960” will turn green and images in the
main area will be displayed in 1280 x 960 (pixels).
[800x600]
The letters “800x600” will turn green and images in the
main area will be displayed in 800 x 600 (pixels).
[VGA]
The letters “VGA” will turn green and images in the main
area will be displayed in VGA size.
[400x300]
The letters “400x300” will turn green and images in the
main area will be displayed in 400 x 300 (pixels).
[QVGA]
The letters “QVGA” will turn green and images in the main
area will be displayed in QVGA size.
[160x120]
The letters “160x120” will turn green and images in the
main area will be displayed in 160 x 120 (pixels).
[1920x1080]
The letters “1920x1080” will turn green and images in the
main area will be displayed in 1920 x 1080 (pixels).
[1280x720]
The letters “1280x720” will turn green and images in the
main area will be displayed in 1280 x 720 (pixels).
[640x360]
The letters “640x360” will turn green and images in the
main area will be displayed in 640 x 360 (pixels).
[320x180]
The letters “320x180” will turn green and images in the
main area will be displayed in 320 x 180 (pixels).
[160x90]
The letters “160x90” will turn green and images in the
main area will be displayed in 160 x 90 (pixels).
Note
•
Images are displayed in the image capture size selected in “JPEG(1)”, “JPEG(2)”, or “JPEG(3)” of
[JPEG] on the [JPEG/H.264] tab.
• When “2048x1536”, “1920x1080”, “1600x1200”, “1280x960”, or “1280x720” is selected for the
image capture size, it may become smaller than the actual size depending on the window size of
the web browser.
[Image quality] buttons
These buttons will be displayed only when a JPEG image is displayed.
• [1] button: Images in the main area will be displayed in accordance with the setting for “Quality1” of
“Image quality setting”. (®page 77)
• [2] button: Images in the main area will be displayed in accordance with the setting for “Quality2” of
“Image quality setting”. (®page 77)
[Zoom] buttons
Images will be zoomed in on with the electronic zoom by the viewer software “Network Camera View
4S”.
• [x1] button: The letter “x1” will turn green and images in the main area will be displayed at x1.
• [x2] button: The letter “x2” will turn green and images in the main area will be displayed at x2.
• [x4] button: The letter “x4” will turn green and images in the main area will be displayed at x4.
[Brightness] buttons*3
The brightness is adjustable from 0 to 255.
Operating Instructions
11
1 Monitor images on a PC
•
(darker) button: Images become darker.
•
button: The adjusted brightness will return to the default brightness (64).
•
(brighter) button: Images become brighter.
[Cropping] display
Cropping setup display is only displayed when the images set in “Cropping” on the [Cropping] tab of the
“Advanced view” page are displayed in the main area. (®page 137)
Within the full angle image, the white outlines display what position the image was cropped from. During
sequence operations, the cropping positions used by the sequence function are displayed in multiple white
outlines (the display shown in the cropping display is not updated by changes to the position of the
sequence or images).
SFx310
SPN311
SPN310
SPW311L
SPN531
SPW531L
[AUX] buttons*3 SFx311
These buttons will be displayed only when “Terminal 3” of “Alarm” is set to “AUX output” on the setup menu.
(®page 116)
• [Open] button: The letters “Open” on the button will turn green and the status of the AUX connector
will be open.
• [Close] button: The letters “Close” on the button will turn green and the status of the AUX connector
will be closed.
[Rec. on SD] button*3
This button will be displayed only when “Manual” is selected for “Save trigger” on the setup menu.
(®page 58)
Click this button to manually record images on the SD memory card. Refer to page 25 for descriptions
of how to manually record images on the SD memory card.
[Log] button
When the [List/Play] button is clicked, the log list will be displayed and images saved on the SD memory
card can be played.
Refer to page 31 for further information about the log list and for how to play images on the SD memory
card.
[Multi-screen]
Images from multiple cameras can be displayed on a multi-screen by registering cameras on the setup
menu. (®page 17)
Camera title
The camera title entered for “Camera title” on the [Basic] tab will be displayed. (®page 48)
[Support] button
When this button is clicked, the support site below will be displayed in a newly opened window. This website
contains technical information, FAQ, and other information.
http://security.panasonic.com/pss/security/support/
Alarm occurrence indication button*3
This button will be displayed and will blink when an alarm has occurred. When this button is clicked, the
alarm output terminal will be reset and this button will disappear. (®page 27)
Note
•
Since the blinking of the alarm occurrence indication button is not coupled to recording images to
the SD memory card, forwarding emails, or other operations, check the settings of each operation
separately.
Full screen button
Images will be displayed on a full screen. If the full screen button is clicked once when the image displayed
in the main area is smaller than the main area, the image is displayed corresponding to its image capture
size. If the full screen button is clicked once when images are displayed corresponding to their image
capture sizes, images are displayed in full screen. To return to the “Live” page when displaying an image
in full screen, press the [Esc] key.
The aspect ratio of displayed images will be adjusted in accordance with the monitor.
12
Operating Instructions
1 Monitor images on a PC
Snap shot button
Click this button to take a picture (a still picture). The picture will be displayed on a newly opened window.
When right-clicking on the displayed image, the pop-up menu will be displayed. It is possible to save the
image on the PC by selecting “Save” from the displayed pop-up menu.
When “Print” is selected, printer output is enabled.
Note
•
•
For the case of using Windows 8, Windows 7 or Windows Vista, the following settings may be
required.
Open Internet Explorer, click [Tools] ® [Internet Options] ® [Security] ® [Trusted Sites] ®
[Sites]. Register the camera address on [Website] of the displayed trusted windows. After
registration, close the web browser, and then access the camera again.
When it takes longer than the specified period to obtain the snap shot picture due to the network
environment, the snap shot picture may not be displayed.
SPN311
SPW311L
SPN531
SPW531L
SFN310
SPN310
Mic input button*4 SFx311
Turns on/off the audio reception (hear audio from the camera on a PC). This button will be displayed only
when “Mic input”, “Interactive(Full-duplex)” or “Interactive(Half-duplex)” is selected for “Audio transmission/
reception” on the setup menu. (®page 110)
button and audio from the camera will not be
When this button is clicked, the button will turn into the
heard.
.
Audio volume can be adjusted (Low/ Middle/ High) by moving the volume cursor
Note
•
The volume cursor is not displayed when “Audio recording” or “Audio detection” is used.
SPN311
SPW311L
SPN531
SPW531L
Audio output button*4 SFx311
Turns on/off the audio transmission (play audio from the PC on the unit speaker). This button will be
displayed only when “Audio output”, “Interactive(Full-duplex)” or “Interactive(Half-duplex)” is selected for
“Audio transmission/reception” on the setup menu. (®page 110)
The button will blink during the audio transmission.
button and audio from the PC will not be heard.
When this button is clicked, the button will turn into the
Audio output volume can be adjusted (Low/Middle/High) by moving the volume cursor
.
Note
•
When a user is using the audio transmission function with “Interactive(Half-duplex)” selected, the
receiver button and the transmission button will be inoperable for the other users. When
“Interactive(Full-duplex)” is selected, the transmission button is inoperable for other users.
• The duration of continuous audio transmission can be configured in the [Audio] tab of the setup
menu. Audio transmission stops when the specified time has passed. To turn the audio
transmission function on, click the [Audio output] button again.
• When the camera is restarted, the adjusted volume level (for both the audio transmission and
reception) will return to the level that had been set on the [Audio] tab on the setup menu.
(®page 110)
• Actual volume level will change in three steps even though the volume cursor can be adjusted
minutely.
SD recording status indicator
The status of the SD recording can be checked with this indicator.
When the SD recording starts, the SD recording status indicator will light red. It will go off when the SD
recording stops.
This indicator will be displayed when “Manual” or “Schedule” is selected for “Save trigger” on the setup
menu. (®page 55)
Operating Instructions
13
1 Monitor images on a PC
Main area
Images from the camera will be displayed in this area.
The current time and date will be displayed according to the settings configured for “Time display format”
and “Date/time display format”. (®page 49)
In addition, when being adjusted, the status of brightness (®page 50) will be displayed as well as the
characters configured for “Camera title on screen” (®page 50). The number of lines for the display is 2.
A zoom operation can be performed using the mouse wheel.
When clicking a desired point while displaying live images at x2 or x4 in the main area, the camera will
move to locate the clicked point at the center of the main area.
Note
•
•
*1
*2
*3
*4
When the camera is operated by a user with a low access level, images displayed on the screen
may be changed temporarily. This does not affect operation of the camera.
Depending on the PC in use, screen tearing* may occur when the shooting scene drastically
changes due to the GDI restrictions of the OS.
*A phenomenon in which portions of the screen are displayed out of alignment.
Only operable by users whose access level is “1. Administrator”.
Used by super resolution techniques.
Only operable by users whose access level is “1. Administrator” or “2. Camera control” when “On” is selected for “User
auth.” (®page 140)
Operable by users who belong to the access level selected for “Permission level of audio trans./recep.” on the [Audio] tab of the
“Image/Audio” page. Refer to page 110 for the permission level of audio.
1.3 Monitor cropping images
Full angle images and cropping images can be transmitted at the same time.
The cropping function must be configured in order to transmit cropping images. (®page 137)
Either one of H.264(1), H.264(2), H.264(3), H.264(4), JPEG(1), JPEG(2), or JPEG(3) images or all of H.
264(1), H.264(2), H.264(3), and H.264(4) images can be set as cropping images.
By matching the settings of the [Compression] and [Stream]/[Image capture size] buttons on the “Live” page
to the stream selected in “Cropping” on the [Cropping] tab, cropping images will be displayed on the
[Cropping] display of the “Live” page and the main area.
14
Operating Instructions
1 Monitor images on a PC
Cropping
A
You can crop areas that you want to monitor.
By setting multiple cropping areas, up to 4 areas can be displayed in a sequence.
Sequence display using the cropping function
B
C
A
A
B
C
A
B
C
Operating Instructions
15
1 Monitor images on a PC
By selecting the cropping areas for alarm actions, the area you want to monitor (home area) when alarm occurs
can be displayed.
Sequence display using the alarm action cropping function
B
A
A
B
B
A
A
A
B
A. Alarm occurrence
B. Time while the cropping area is displayed
Note
•
16
Alarm action cropping can only be used when a setting other than “H.264(all)” is selected for
“Cropping”. (®page 137)
Operating Instructions
1 Monitor images on a PC
1.4 Monitor images from multiple cameras
Images from multiple cameras can be displayed on a multi-screen. Images from 4 cameras (up to 16 cameras)
can be displayed simultaneously. To display images on a multi-screen, it is necessary to register cameras in
advance. 4 cameras can be registered as a group and up to 4 groups (16 cameras) can be registered.
(®page 114)
IMPORTANT
•
•
When displaying images on a 16-screen, panning, tilting and zooming operations become unavailable
for images from cameras with Pan/Tilt/Zoom functions.
When the power is turned off or the LAN cable is disconnected while displaying images, displaying
images on a multi-screen from the “Live” page will become unavailable.
Note
•
•
•
•
When displaying images on a 4-screen, panning, tilting and zooming operations become available only
for images from cameras with Pan/Tilt/Zoom functions. Refer to our website
(http://security.panasonic.com/pss/security/support/info.html) for further information about the
compatible cameras and their versions.
Only JPEG images can be displayed on a multi-screen. Audio will not be heard.
When displaying the image on a multi-screen and “16:9” is selected for the aspect ratio, the image will
be displayed altered vertically to the aspect ratio of “4:3”.
“Network Camera Recorder with Viewer Software Lite” which supports live monitoring and recording
images from multiple cameras is available. For further information, refer to our website
(http://security.panasonic.com/pss/security/support/info.html).
1. Click the desired [Multi-screen] on the “Live” page.
→ Images from the registered cameras will be displayed on a selected multi-screen (screen can be split
up to 16 areas). The following are instructions when displaying on a 4-split screen.
B
WV-SPN531A
C
WV-SPN531A
A
WV-SPN531A
To show 1 camera screen, click the [Live] button.
You can also click “1” below “Multi-screen” or “Back” to display the camera's “Live” page.
Click the [Multi-screen] button to display images from cameras in a multi-screen of 4 to 16 screens.
Click a camera title. Live images from the camera corresponding to the clicked camera title will be
displayed on the “Live” page of the newly opened window.
Operating Instructions
17
2 Monitor images on a cellular phone/mobile terminal
2 Monitor images on a cellular phone/mobile
terminal
2.1 Monitor images on a cellular phone
It is possible to connect to the camera using a cellular phone via the Internet and monitor images (JPEG only)
from the camera on the screen of the cellular phone.
IMPORTANT
•
•
•
When the authentication window is displayed, enter the user name and password. The default user
name and password are as follows.
User name: admin
Password: 12345
To enhance the security, change the password for the user “admin”. (®page 140)
If the cellular phone in use is not compatible with UTF-8 encode, it is impossible to display the screen
correctly.
When “VGA”, “QVGA”, “640x360”, or “320x180” is not selected one time or more for either one of
“JPEG(1)”, “JPEG(2)”, or “JPEG(3)” of [JPEG] on the [JPEG/H.264] tab, images cannot be viewed from
cellular phones.
Note
•
•
18
It is necessary to configure the network settings of the cellular phone in advance to connect to the
Internet and monitor images from the camera. (®page 145)
When “Auto” is selected for “Language”, the screen is displayed in English. If you want the screen to
be displayed in Japanese or Chinese, select “Japanese” or “Chinese” for “Language”. (®page 48)
Operating Instructions
2 Monitor images on a cellular phone/mobile terminal
1. Access to “http://IP address/mobile”*1 or “http://Host name registered in the DDNS server/mobile” using a
cellular phone.
→ Images from the camera will be displayed.
WV-SPN531A
A
B
C
D
Refresh control
Press the dial key “5” or the [Manual Refresh] button to refresh the camera images.
Press the [Auto Refresh] button to refresh the images from the camera in 5-second intervals.
When the dial key “5” or the [Manual Refresh] button is pressed again, the refresh mode of the camera
will return to manual refresh.
IMPORTANT
•
Transmission will be periodically performed when “Auto Refresh” is selected for the camera
image. Confirm the contract plan of the cellular phone in use before using this function.
• Depending on the cellular phone in use, “Auto Refresh” may be unavailable.
Resolution control
Changes the image capture size by pressing the dial key “0”.
• Image in the aspect ratio of “4:3”: Changes the image capture size between 320x240 (default) and
640x480.
• Image in the aspect ratio of “16:9”: Changes the image capture size between 320x180 (default)
and 640x360.
Image quality control
It is possible to change the image quality between “Quality1” and “Quality2”. (®page 77)
SFx310
SPN311
SPN310
SPW311L
SPN531
SPW531L
AUX control*2 SFx311
Controls the AUX terminal.
These buttons will be displayed only when “AUX output” is selected for “Terminal 3” on the setup menu.
(®page 116)
Operating Instructions
19
2 Monitor images on a cellular phone/mobile terminal
Note
•
•
•
•
•
•
•
•
*1
*2
Some cellular phones cannot change the image capture size even when resolution is changed by
resolution control.
Depending on the image capture size selected for “JPEG(1)”, “JPEG(2)”, or “JPEG(3)”, “Resolution”
may not be able to be used.
When the HTTP port number is changed from “80”, enter “http://IP address: (colon) + port number/
mobile”*1 in the address box of the browser. When using the DDNS function, access to “http://Host
name registered in the DDNS server: (colon) + port number/mobile”.
When “HTTPS” is selected for “HTTPS” - “Connection” on the [Advanced] tab of the “Network” page,
enter as follows.
“https://IP address: (colon) + port number/mobile” or “https://Host name registered in the DDNS server:
(colon) + port number/mobile”
When the authentication window is displayed, enter the user name of an administrator or user and
password. Depending on the cellular phone in use, password entry may be required each time the
screen is switched.
It is impossible to transmit/receive audio using a cellular phone.
Depending on the cellular phone in use, larger size images may not be displayed. In this case, selecting
“9 Low” for “Image quality setting” of “JPEG” (®page 77) may sometimes solve this problem.
Depending on the cellular phone in use or its contract plan, it may be impossible to access.
IP address is the global WAN IP address of the router that can be accessed via the Internet.
When “User auth.” is set to “On” (®page 140), only users with the access level of “1. Administrator” or “2. Camera control” will be
displayed.
2.2 Monitor images on a mobile terminal
It is possible to connect to the camera using a mobile terminal via the Internet and monitor images (MJPEG
or JPEG) from the camera on the screen of the mobile terminal. It is also possible to refresh images to display
the latest image.
The compatible mobile terminals are shown as follows. (As of September, 2015)
– iPad, iPhone, iPod touch (iOS 4.2.1 or later)
– Android™ mobile terminals
When an Android terminal is used, an MJPEG format image is displayed by the Firefox® browser, but a JPEG
format image is displayed by the standard browser.
For further information about compatible devices, refer to our website
(http://security.panasonic.com/pss/security/support/info.html).
IMPORTANT
•
When the authentication window is displayed, enter the user name and password. The default user
name and password are as follows.
User name: admin
Password: 12345
To enhance the security, change the password for the user “admin”. (®page 140)
Note
•
20
It is necessary to configure the network settings of the mobile terminal in advance to connect to the
Internet and monitor images from the camera. (®page 145)
Operating Instructions
2 Monitor images on a cellular phone/mobile terminal
1. Access to “http://IP address/cam”*1 or “http://Host name registered in the DDNS server/cam” using a mobile
terminal.
→ Images from the camera will be displayed.
A
B
C
Live images area
Displays images from the camera.
Operation buttons area
When functions are selected in the function selection area C, buttons to operate those functions are
displayed.
Function selection area
When functions that can be operated are selected, operation buttons are displayed in the operation
buttons area B.
Operating Instructions
21
2 Monitor images on a cellular phone/mobile terminal
2. Click the button of the function that you want to operate.
A
Resolution control
AUX control SFx311
B
SFx310
SPN311
SPN310
SPW311L
SPN531
SPW531L
Each function is explained below.
Resolution control
Press the
button to display the buttons used to select the resolution on the screen.
The resolution can be changed by selecting a resolution setting from the buttons.
Images are displayed in the image capture size selected in “JPEG(1)”, “JPEG(2)”, or “JPEG(3)” of
[JPEG] on the [JPEG/H.264] tab.
22
Operating Instructions
2 Monitor images on a cellular phone/mobile terminal
AUX control
SFx311
Press the
button to display the buttons used to operate the AUX output on the screen. The AUX
SFx310
SPN311
SPN310
SPW311L
SPN531
SPW531L
and
buttons.
output terminals can be controlled with the
This function is only displayed when [Terminal 3] is set to [AUX output] on the settings menu.
(®page 116)
Note
•
You can change the image size displayed on the mobile terminal by accessing the following addresses.
– Large display: http://IP address/cam/dl
Operating Instructions
23
2 Monitor images on a cellular phone/mobile terminal
– Medium display: http://IP address/cam/dm
– Small display: http://IP address/cam/ds
•
•
•
•
•
•
•
*1
*2
24
When the resolution is changed by the resolution control, the displayed resolution changes but the
image size remains the same.
When the HTTP port number is changed from “80”, enter “http://IP address: (colon) + port number/
cam”*1 in the address box of the browser. When using the DDNS function, access to “http://Host name
registered in the DDNS server: (colon) + port number/cam”*2.
When “HTTPS” is selected for “HTTPS” - “Connection” on the [Advanced] tab of the “Network” page,
enter as follows.
“https://IP address: (colon) + port number/cam” or “https://Host name registered in the DDNS server:
(colon) + port number/cam”
When the authentication window is displayed, enter the user name of an administrator or user and
password. Depending on the mobile terminal in use, password entry may be required each time the
screen is switched.
It is impossible to transmit/receive audio using a mobile terminal.
Depending on the mobile terminal in use, larger size images may not be displayed. In this case,
selecting “9 Low” for “Image quality setting” of “JPEG” (®page 77) may sometimes solve this
problem.
Depending on the mobile terminal in use or its contract plan, it may be impossible to access.
IP address is the global WAN IP address of the router that can be accessed via the Internet. However, when accessing the same
LAN as the camera with a wireless compatible mobile terminal, the IP address is the local IP address.
Only when accessing the camera via the Internet.
Operating Instructions
3 Record images on the SD memory card manually
3 Record images on the SD memory card
manually
Images displayed on the “Live” page can be recorded on the SD memory card manually. This button is operable
only when “Manual” is selected for “Save trigger” on the [SD memory card] tab on the “Basic” page of the setup
menu. (®page 58)
It is possible to select “JPEG(1)”, “JPEG(2)”, “JPEG(3)”, “H.264(1)”, “H.264(2)”, “H.264(3)”, or “H.264(4)” on
“Recording format” of the setup menu. (®page 55) When “JPEG” is selected for “Recording format”, still
image data are recorded. When “H.264(1)”, “H.264(2)”, “H.264(3)”, or “H.264(4)” is selected, video data are
recorded.
Images recorded on the SD memory card can be copied onto the PC. (®page 72)
1. Display the “Live” page. (®page 8)
WV-SPN531A
WV-SPN531A
2. Click the [SD] button.
→ The SD recording window will open.
3. Click the [Start] button to start recording images on the SD memory card. The SD recording status indicator
will light red (®page 10) while images are being recorded on the SD memory card.
The image saving interval can be configured on the [SD memory card] tab of the “Basic” page.
(®page 58)
4. Click the [Stop] button to stop saving images on the SD memory card.
® The SD recording status indicator will turn off.
5. Click the [Close] button to close the window.
Note
•
Image data saved on Drive B can be obtained by executing “Access img.” on the [SD memory card]
tab and logging in from the user authentication window (®page 72).
The destination to save image data is a fixed directory on Drive B (®page 220).
Operating Instructions
25
3 Record images on the SD memory card manually
•
26
When the [Start] button is clicked immediately after the [Stop] button is clicked, saving of images may
not start. In this case, click the [Start] button again.
Operating Instructions
4 Action at an alarm occurrence
4 Action at an alarm occurrence
The alarm action (camera action at an alarm occurrence) will be performed when the following alarms occur.
4.1 Alarm type
•
•
•
•
SFx310
SPN311
SPN310
SPW311L
SPN531
SPW531L : When connecting an
Terminal alarm SFx311
alarm device such as a sensor to the alarm input terminal of the camera, the alarm action will be performed
when the connected alarm device is activated.
VMD alarm: When motion is detected in the set VMD area, the alarm action will be performed.
*VMD stands for “Video Motion Detection”.
Command alarm: When a Panasonic alarm protocol is received from the connected device via a network,
the alarm action will be performed.
SPN311
SPW311L
SPN531
SPW531L
SFN310
SPN310 : When the
Audio detection alarm SFx311
configured audio detection level is exceeded, the alarm action will be performed.
4.2 Action at an alarm occurrence
Display the alarm occurrence indication button on the “Live” page
The alarm occurrence indication button will be displayed on the “Live” page at an alarm occurrence.
(®page 10)
IMPORTANT
•
When “Polling(30s)” is selected for “Alarm status update mode” (®page 48), the Alarm occurrence
indication button will be refreshed in 30-second intervals. For this reason, it may take a maximum of
30 seconds until the alarm occurrence indication button is displayed on the “Live” page at an alarm
occurrence.
Notify of alarm occurrences to the device connected to the alarm connector
SFx311
SFx310
SPN311
SPN310
SPW311L
SPN531
SPW531L
It is possible to output signals from the alarm output terminal of the camera and sound the buzzer when an
alarm occurs. The settings for the alarm output can be configured in the “Alarm output terminal setup” section
of the [Alarm] tab of the “Alarm” page. (®page 118)
Save images on the SD memory card
When an alarm occurs, images (JPEG/H.264) will be saved on the SD memory card. The settings to save
images on the SD memory card can be configured on the [SD memory card] tab (®page 55) of the “Basic”
page and the [Alarm] tab of the “Alarm” page. (®page 120)
Transmit an image onto a server automatically
An alarm image can be transmitted at an alarm occurrence to the server designated in advance. The settings
required to transmit an alarm image to a server can be configured in the “Alarm image” section on the
[Alarm] tab of the “Alarm” page (®page 120) and the [Advanced] tab of the “Network” page (®page 153).
Operating Instructions
27
4 Action at an alarm occurrence
Notify of alarm occurrences by E-mail
Alarm E-mail (alarm occurrence notification) can be sent at an alarm occurrence to the E-mail addresses
registered in advance. Up to 4 addresses can be registered as recipients of the alarm E-mail. An alarm image
(still picture) can be sent with the alarm E-mail as an attached file. The settings for alarm E-mail can be
configured in the “E-mail notification” section on the [Alarm] tab of the “Alarm” page (®page 120) and the
[Advanced] tab of the “Network” page (®page 150).
Notify of alarm occurrences to the designated addresses (Panasonic alarm
protocol notification)
This function is available only when a Panasonic device, such as the network disk recorder, is connected to
the system. When “On” is selected for “Panasonic alarm protocol notification”, the connected Panasonic device
will be notified that the camera is in the alarm state. The settings for Panasonic alarm protocol can be configured
in the Panasonic alarm protocol section of the [Notification] tab of the “Alarm” page. (®page 133)
Notify of alarm occurrences to the designated HTTP server (HTTP alarm
notification)
Alarm occurrence notifications can be sent at an alarm occurrence to the HTTP servers registered in advance.
Up to 5 HTTP servers can be registered as recipients of alarm notifications. The URL sent to HTTP servers
with alarm notifications can be specified. The settings for HTTP alarm notification can be configured on the
[Notification] tab of the “Alarm” page. (®page 135)
28
Operating Instructions
5 Transmit images onto an FTP server
5 Transmit images onto an FTP server
Images can be transmitted to an FTP server. By configuring the following settings, transmission of images
captured at an alarm occurrence or captured at a designated interval to an FTP server will become available.
IMPORTANT
•
When using this function, set the user name and the password to access the FTP server to restrict
users who can log into the FTP server.
5.1 Transmit an alarm image at an alarm occurrence
(Alarm image transmission)
An alarm image can be transmitted at an alarm occurrence to the FTP server. To transmit alarm images to an
FTP server, it is necessary to configure the settings in advance.
FTP server settings and settings relating to alarm image transmission can be configured in the “FTP” section
of the [Advanced] tab of the “Network” page. (®page 153) Settings can also be configured from the “Alarm
image FTP transmission” settings of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page.
(®page 120)
Note
•
•
Depending on the network traffic, the number of the transmitted images may not reach the set number
of images to be transmitted.
Alarm images failed to be transmitted to the FTP server at an alarm occurrence will not be saved on
the SD memory card. However, images that fail to be transmitted with the FTP periodic image
transmission will be saved.
When “On” is selected for both the alarm image transmission function and the FTP periodic image
transmission function, the alarm image transmission function will be given priority over the FTP periodic
image transmission function. Also, when “On” is selected for the “FTP transmission retry” FTP setting
(®page 154), alarm images will be retransmitted if there is an FTP transmission failure. Therefore, if
there is continuous retransmission due to network problems or other factors, periodic transmission will
not be performed and images that fail to be transmitted with the FTP periodic image transmission will
not be saved to an SD memory card.
5.2 Transmit images at a designated interval or
period (FTP periodic image transmission)
Images can be transmitted at a designated interval or period. To transmit images at a designated interval or
period, it is necessary to configure the settings in advance.
FTP server settings and settings relating to FTP periodic transmission image transmission can be configured
in the “FTP” section of the [Advanced] tab of the “Network” page. (®page 153)
Configure the schedule settings of the FTP periodic image transmission on the “Schedule” page.
(®Page 186)
Note
•
•
Depending on the line speed or the traffic, images may not be transmitted at the designated interval.
When “On” is selected for both the alarm image transmission function and the FTP periodic image
transmission function, the alarm image transmission function will be given priority over the FTP periodic
Operating Instructions
29
5 Transmit images onto an FTP server
image transmission function. Therefore, images may not be transmitted at the interval designated on
the “FTP periodic image transmission” setting.
5.3 Save images on the SD memory card when
images fail to transmit using the FTP periodic image
transmission function
Images that have failed to transmit using the FTP periodic image transmission can be saved automatically on
the SD memory card. It is possible to select a trigger to save images on the SD memory card on the [SD
memory card] tab of the “Basic” page. (®page 55)
To use the SD memory recording function featured in Panasonic network disk recorder, select “Off” for “FTP
periodic image transmission” (®page 155) and “FTP error” for “Save trigger” of “Recording stream
1” (®page 58).
Note
•
When “On” is selected for both the alarm image transmission function and the FTP periodic image
transmission function, the alarm image transmission function will be given priority over the FTP periodic
image transmission function. Also, when “On” is selected for the “FTP transmission retry” FTP setting
(®page 154), alarm images will be retransmitted if there is an FTP transmission failure. Therefore, if
there is continuous retransmission due to network problems or other factors, periodic transmission will
not be performed and images that fail to be transmitted with the FTP periodic image transmission will
not be saved to an SD memory card.
IMPORTANT
•
30
We make no guarantee for any damages of files on the SD memory card incurred by malfunction or
error occurrence in files saved in the SD memory card regardless of what the cause may be.
Operating Instructions
6 Display the log list
6 Display the log list
The history of various logs will be displayed in list form.
• Alarm log: Logs of the alarm occurrences such as time and date of the alarm occurrences, the image
recording period and the alarm type will be displayed.
• Manual/Schedule log: Logs filed when images have been recorded manually or during the period of the
schedule, and the image recording period will be displayed.
• FTP trans. error log: Logs filed when the FTP periodic image transmission function has failed will be
displayed.
1. Display the “Live” page.
WV-SPN531A
WV-SPN531A
Operating Instructions
31
6 Display the log list
2. Click the [List/Play] button.
→ The log list will be displayed in a newly opened window (log list window).
A
B
C
D
E
F
IMPORTANT
•
Only a single user can operate the log list window. Other users cannot access the log list window.
Time
Displays the time period of the data recorded on the SD memory card.
Recording stream
Select the recording stream that you want to display logs for.
• Stream 1: The logs recorded by “Recording stream 1” on the [SD memory card] tab will be displayed.
• Stream 2: The logs recorded by “Recording stream 2” on the [SD memory card] tab will be displayed.
Event
Select a log type to display on the log list.
• All: All logs will be displayed.
• Select: Only the logs of the selected log type will be displayed.
– Alarm log: The log when an alarm is detected will be displayed.
– Manual/Schedule log: Manual and Schedule logs will be displayed.
– FTP trans. error log: Logs filed when the FTP periodic image transmission function has failed will
be displayed.
32
Operating Instructions
6 Display the log list
•
Default: All
Note
•
When “Stream 1” is selected for “Recording stream” and either “JPEG(1)”, “JPEG(2)”, or
“JPEG(3)” is selected for “Stream 1”, the FTP trans. error log will be displayed.
Recording time
Configure the time period of logs displayed on the log list.
• From: Configure the starting period of logs displayed on the log list.
– First recording: Displays from the first log recorded on the SD memory card.
– Today: Displays the logs recorded today.
– Yesterday: Displays the logs recorded from yesterday to the present day.
– Last 7 days: Displays the logs recorded from 6 days ago to the present day.
– Last 30 days: Displays the logs recorded from 29 days ago to the present day.
– Date/time: Displays the logs recorded from the entered date and time on “Date/time” box.
• To: Configure the ending period of logs displayed on the log list when “First recording” or “Date/time”
is selected for “From”.
– Last recording: Displays until the last log recorded on the SD memory card.
– Date/time: Displays the logs recorded until the entered date and time on “Date/time” box.
[Search] button
Searches for logs according to the conditions specified in “Event” and “Recording time”.
The search result will be displayed on the log list.
Log list
Displays the log search results.
You can play back recorded data by clicking on the time or duration of the recorded data displayed under
[Time] and [Duration].
• [Top] button: Click this button to display the log listed at the top.
• [Prev. page] button: Click this button to display the previous page of the log list.
• [Next page] button: Click this button to display the next page of the log list.
• [Last] button: Click this button to display the log listed at the bottom.
• [Time & date]: Time and date when each log has been recorded will be displayed.
Note
•
•
•
When “Off” is selected for “Time display format”, the alarm occurrence times are displayed in
24 hour time format.
The recording timing of logs is as follows.
– Alarm log: Alarm occurrence time and date will be filed as a log.
– Manual/Schedule log: Time and date when recording of images onto the SD memory card
started manually or during the period of the schedule will be filed as a log. When images
are recorded sequentially, if “JPEG” is selected for “Recording format”, logs will be filed on
the hour every hour (12:00, 1:00, 2:00, etc.). If “H.264” is selected for “Recording format”,
logs will be filed every hour from the time when recording starts. However, depending on
the photographic subject and the setting used, logs may be filed in periods of over an hour.
– FTP trans. error log: Logs will be filed every one hour.
[Duration]: Displays the period of time that the data has been recorded on the SD memory card.
Note
•
•
The difference between the recording end time and recording start time of the image is
calculated by rounding off to the nearest tenth of a second. For this reason, when only 1 JPEG
image is saved, 00:00:00 is displayed for the duration.
[Event]: The event type will be displayed.
– MN/SC: Log by “Manual/Schedule”
– TRM1: Alarm by alarm input to Terminal 1
Operating Instructions
33
6 Display the log list
–
–
–
–
–
–
•
•
TRM2: Alarm by alarm input to Terminal 2
TRM3: Alarm by alarm input to Terminal 3
VMD: Alarm by VMD alarm
COM: Alarm by command alarm
AUD: Alarm by audio detection alarm
FTP: Logs saved from FTP periodic image transmission errors
[SD memory card]: Available capacity and the original capacity of the SD memory card will be
displayed.
[Delete] button: Click this button to delete the currently displayed log list. When using the SD memory
card, images associated with the log list will also be deleted.
IMPORTANT
•
•
•
•
If there are too many recorded data files, it may take time to delete all of them. (When the total
size is 1 GB, it may require about 1 hour.) Formatting the SD memory card can shorten the
time to delete all the data.
In the process of the deletion, “Alarm” and “Manual/Schedule” cannot be operated.
Do not turn off the power of the camera until the deletion is complete. When the power of the
camera is turned off in the process of the deletion, some images may remain on the SD memory
card. In this case, click the [Delete] button on the same log list window used to delete the logs.
[Download] button: Click this button to download all logs of the selected log list onto the PC.
Note
•
•
•
34
The following settings may be required.
Open Internet Explorer, click [Tools] ® [Internet Options] ® [Security] ® [Trusted Sites] ®
[Sites]. Register the camera address on [Website] of the displayed trusted windows.
After registration, close the web browser, and then access the camera again.
Up to 50,000 logs will be downloaded to the SD memory card. When more than 50,000 logs
are filed, the older logs will be overwritten by the newer logs. In this case, the oldest log is the
first to be overwritten.
[Close] button: Click this button to close the log list window.
Operating Instructions
7 Playback of images on the SD memory card
7 Playback of images on the SD memory card
When clicking a time and date listed on the log list window, the “Live” page will turn to the “Playback” page.
When images associated with the clicked time and date are on the SD memory card, the first image of them
will be displayed.
The display format varies depending on the “Recording format” of the SD memory card.
IMPORTANT
•
•
•
•
•
Refresh interval of images may become slow during playback or download.
When many images are saved on the SD memory card, it may take time to display images on the
“Playback” page.
Images will be displayed in VGA size on the “Playback” page regardless of the image capture size of
the images saved on the SD memory card. When the aspect ratio is “16:9”, images will be displayed
in “640x360” on the “Playback” page regardless of the image capture size of the images saved on the
SD memory card. Therefore, images may look coarse on the “Playback” page.
When playing images by selecting an FTP error log on the log list, images may not be played in order
of images recorded on the SD memory card if they have been recorded on the SD memory card with
selected value for the “Transmission interval” setting of “FTP periodic image transmission” on the
[Advanced] tab is “1min” or less.
The playback refresh interval may become slower when recording data to the SD memory card.
7.1 Playback “JPEG(1)”/“JPEG(2)”/“JPEG(3)”
images saved to the SD memory card
A
Number of images
When clicking a time and date listed on the log list window, total number of images associated with the
clicked time and date, and the number of the currently displayed image will be displayed.
Note
•
Enter the desired number of image and press the [Enter] key on the keyboard. The image of the
designated number will be displayed.
[REW] button
Each time the button is clicked, the playback speed will change.
Operating Instructions
35
7 Playback of images on the SD memory card
When the [PLAY] button or the [REV PLAY] button is clicked during fast reverse playback, playback speed will
return to the normal playback speed.
[REV PLAY] button
Images will be played in reverse sequential order.
[PLAY] button
When this button is clicked, images will be played in sequential order.
[FF] button
Each time the button is clicked, the playback speed will change.
When the [PLAY] button or the [REV PLAY] button is clicked during fast playback/fast reverse playback,
playback speed will return to the normal playback speed.
[TOP] button
The first image will be displayed.
[PREV. IMAGE] button
The previous frame will be displayed and paused when this button is clicked during playback.
Each time this button is clicked during pausing, the frame previous to the currently displayed frame will be
displayed.
Note
•
When the mouse button is held down while the mouse pointer is on this button, the image number will
be decreased.
When the mouse button is released, the decreasing of the image number will stop and the image
corresponding to the currently displayed number will be displayed.
[PAUSE] button
Playback will be paused when this button is clicked during playback.
Playback will resume when this button is clicked during pausing.
[STOP] button
Playback will stop and the “Playback” window will turn to the “Live” page.
[NEXT IMAGE] button
The next frame will be displayed and paused when this button is clicked during playback.
Each time this button is clicked during pausing, the frame next to the currently displayed frame will be displayed.
Note
•
When the mouse button is held down while the mouse pointer is on this button, the image number will
be increased.
When the mouse button is released, the increment of the image number will stop and the image number
displayed at the moment when the mouse button is released will be displayed.
[LAST] button
The last image will be displayed.
Browse
[Start] button
The selected image will be downloaded onto the PC. Before downloading images, designate the destination
directory in advance. (®page 74)
The following window will be displayed when the [Start] button is clicked.
36
Operating Instructions
7 Playback of images on the SD memory card
Select the image to be downloaded, and then click the [OK] button.
•
•
•
All: All images saved at the selected time and date will be downloaded.
Current image: Only the currently displayed image will be downloaded.
Download range: Images in the specified range will be downloaded.
Note
•
When the [Cancel] button is clicked in the process of the download, the download will be canceled. In
this case, images already downloaded before clicking the [Cancel] button will be saved on the PC.
[Browse] button
When successfully logged in after the user authentication process, a folder on the SD memory card in which
images are saved will be displayed. (®page 72)
Operating Instructions
37
7 Playback of images on the SD memory card
7.2 Playback “H.264(1)”/“H.264(2)”/“H.264(3)”/“H.
264(4)” images saved to the SD memory card
IMPORTANT
•
Depending on the network environment, download of video data may fail.
A
Slider bar
By operating the slider bar, you can select where to start playing images from. The slider bar can only be
used before playing images, or when playing is paused or stopped.
[PAUSE] button
Playback will be paused when this button is clicked during playback.
[PLAY] button
When this button is clicked, recorded data will be played.
Note
•
•
•
•
If audio is recorded, it can be played back, but the image and audio will not be synchronized. Therefore,
images and audio may not always match. When data is being recorded to the SD memory card, audio
may sound as if it is cutting out and the audio quality may be reduced.
When recorded audio is played back, the refresh interval of live images and playback may become
slow.
Recorded audio is not played back when “Off” or “Interactive(Half-duplex)” is selected for “Audio
mode” on the [Audio] tab of the “Image/Audio” page.
Audio is only played for users who belong to the access level selected for “Permission level of audio
trans./recep.” on the [Audio] tab of the “Image/Audio” page.
[FF] button
Each time this button is clicked, the playback speed will change. When the [PLAY] button is clicked during fast
playback, playback speed will return to the normal playback speed.
38
Operating Instructions
7 Playback of images on the SD memory card
Note
•
•
The maximum speed of the fast playback varies depending on the setting of “Max bit rate” - “H.264
recording” of the SD memory card. If any of the following also applies to “Transmission priority” or “Max
bit rate (per client)” on the [JPEG/H.264] tab of the “Image/Audio” page, playback speed becomes
constant (x1), not fast playback.
– When “Frame rate” or “Advanced VBR” is selected for “Transmission priority”, and “14436kbps” or
a higher value is selected for the maximum value of “Max bit rate (per client)”
– When “Constant bit rate” is selected for “Transmission priority”, and “16384kbps” is selected for
the maximum value of “Max bit rate (per client)”
Recorded audio will not be played back during fast playback.
[5s backward] button
Each time this button is clicked, the recorded data goes back by 5 seconds and starts playing.
[5s forward] button
Each time this button is clicked, the recorded data goes forward by 5 seconds and starts playing.
[STOP] button
Playback will stop and the “Playback” window will turn to the “Live” page.
[Time]
Time and date when each log has been recorded will be displayed.
[Duration]
Displays the period of time that the data has been recorded on the SD memory card.
[Event]
The event type will be displayed.
• MN/SC: Log by “Manual/Schedule”
• TRM1: Alarm by alarm input to Terminal 1
• TRM2: Alarm by alarm input to Terminal 2
• TRM3: Alarm by alarm input to Terminal 3
• VMD: Alarm by VMD alarm
• COM: Alarm by command alarm
• AUD: Alarm by audio detection alarm
Browse
[Start] button
The selected image will be downloaded onto the PC.
Before downloading images, designate the destination directory in advance. (®page 74)
The message window will be displayed to ask if it is OK to start download when the [Start] button is clicked.
Click the [OK] button.
Note
•
•
•
When the [Cancel] button is clicked in the process of the download, the download will be canceled. In
this case, video data already downloaded before clicking the [Cancel] button will be saved on the PC.
Video data are saved in the files of approx. 20 MB. When the file size of video data is more than 20
MB, two or more files will be downloaded.
It is possible to play back video data saved on the PC using such applications as QuickTime Player or
Windows Media® Player*1. However, we are not liable for performance relating to these applications.
Operating Instructions
39
7 Playback of images on the SD memory card
•
*1
40
Depending on the status of the SD memory card, QuickTime Player, or Windows Media Player, video
data cannot be played back.
The supported operating systems are Windows 8.1, Windows 8, and Windows 7 only.
Operating Instructions
8 About the network security
8 About the network security
8.1 Equipped security functions
The following security functions are featured in this camera.
Access restrictions by the host authentication and the user authentication
It is possible to restrict users from accessing the camera by setting the host authentication and/or the user
authentication to “On”. (®page 140, page 141)
Access restrictions by changing the HTTP port
It is possible to prevent illegal access such as port scanning, etc. by changing the HTTP port number.
(®page 147)
Access encryption by the HTTPS function
It is possible to enhance the network security by encrypting the access to cameras using the HTTPS
function. (®page 163)
IMPORTANT
•
•
•
Design and enhance security countermeasures to prevent leakage of information such as image data,
authentication information (user name and password), alarm E-mail information, FTP server
information, DDNS server information, etc. Perform the countermeasure such as access restriction
(using the user authentication) or access encryption (using the HTTPS function).
After the camera is accessed by the administrator, make sure to close the browser for added security.
Change the administrator password periodically for added security.
Note
•
When user authentication (authentication error) has failed to pass 8 times within 30 seconds using the
same IP address (PC), access to the camera will be denied for a while.
Operating Instructions
41
9 Display the setup menu from a PC
9 Display the setup menu from a PC
The settings of the camera can be configured on the setup menu.
IMPORTANT
•
The setup menu is only operable by users whose access level is “1. Administrator”. Refer to
page 140 for how to configure the access level.
9.1 How to display the setup menu
1. Display the “Live” page. (®page 8)
2. Click the [Setup] button on the “Live” page.
→ The window with the user name and password entry fields will be displayed.
3. Click the [OK] button after entering the user name and the password.
The default user name and password are as follows.
User name: admin
Password: 12345
42
Operating Instructions
9 Display the setup menu from a PC
→ The setup menu will be displayed. Refer to page 46 for further information about this menu.
Operating Instructions
43
9 Display the setup menu from a PC
9.2 How to operate the setup menu
WV-SPN531A
WV-SPN531A
A
B
Menu buttons
Setup page
1. Click the desired button in the frame on the left of the window to display the respective setup menu.
When there are tabs at the top of the “Setup” page displayed in the frame on the right of the window, click
the desired tab to display and configure the setting items relating to the name of the tab.
2. Complete each setting item displayed in the frame on the right of the window.
3. After completing each setting item, click the [Set] button to apply them.
IMPORTANT
•
44
When there are two or more [Set] and [Execute] buttons on the page, click the respective button to the
edited setting item.
Operating Instructions
9 Display the setup menu from a PC
<Example>
A
B
C
D
When completing the setting items in field A, click the [Set] button (B) below field (A).
The edited settings in field A will not be applied unless the [Set] button (B) below field (A) is clicked.
In the same manner as above, click the [Set] button (D) below field C when completing the setting
items in field C.
Operating Instructions
45
9 Display the setup menu from a PC
9.3 About the setup menu window
A
L
B
C
D
E
F
G
M
H
I
J
K
[Setup] button
Display the “Setup” page.
[Live] button
Display the “Live” page.
[Basic] button
Displays the “Basic” page. The basic settings such as time and date and camera title, and the settings
relating to the SD memory card can be configured on the “Basic” page. (®page 48)
46
Operating Instructions
9 Display the setup menu from a PC
[Image/Audio] button
Displays the “Image/Audio” page. The settings relating to image quality, image capture size, etc. of JPEG/
H.264 camera images can be configured on the “Image/Audio” page. (®page 76)
[Multi-screen] button
Displays the “Multi-screen” page. The cameras from which images are to be displayed on a multi-screen
can be registered on the “Multi-screen” page. (®page 114)
[Alarm] button
Displays the “Alarm” page. The settings relating to alarm occurrences such as settings for the alarm action
at an alarm occurrence, the alarm occurrence notification, and the VMD area settings can be configured
on the “Alarm” page. (®page 116)
[Advanced view] button
Displays the “Advanced view” page. The settings relating to cropping can be configured on the “Advanced
view”. (®page 137)
[User mng.] button
Displays the “User mng.” page. The settings relating to the authentication such as users and PCs
restrictions for accessing the camera can be configured on the “User mng.” page. (®page 140)
[Network] button
Displays the “Network” page. The network settings and the settings relating to DDNS (Dynamic DNS),
SNMP (Simple Network Management Protocol), FTP (File Transfer Protocol), the NTP server, and Diffserv
can be configured on the “Network” page. (®page 145)
[Schedule] button
Displays the “Schedule” page. On the “Schedule” page, it is possible to designate time zones to allow to
receive alarm input or to allow to activate the VMD detection function. (®page 183)
[Maintenance] button
Displays the “Maintenance” page. System log check, firmware upgrade, status check and initialization of
the setup menu can be carried out on the “Maintenance” page. (®page 190)
Camera title
The title of the camera whose settings are currently being configured will be displayed.
Setup page
Pages of each setup menu will be displayed. There are tabs for some setup menus.
Operating Instructions
47
10 Configure the basic settings of the camera [Basic]
10 Configure the basic settings of the camera
[Basic]
The basic settings such as camera title, time and date, SD memory card and the logs can be configured on
the “Basic” page. The “Basic” page has the [Basic] tab, the [Internet] tab, the [SD memory card] tab, and the
[Log] tab.
10.1 Configure the basic settings [Basic]
Click the [Basic] tab on the “Basic” page. (®page 42, page 44)
The settings such as the camera title, time and date, etc. can be configured on this page.
[Language]
Select the language to initially display when the camera is accessed from the following.
Auto/English/Japanese/Italian/French/German/Spanish/Chinese/Russian/Portuguese
• Auto: The language used by the browser is automatically selected. If the language used by the browser
is not supported by the camera, English is selected.
• Default: Auto
48
Operating Instructions
10 Configure the basic settings of the camera [Basic]
The language displayed on the “Live” page can also be changed. (®page 10)
[Camera title]
Enter the title of the camera. Click the [Set] button after entering the title of the camera. The entered title will
be displayed in the “Camera title” field.
• Available number of characters: 0 - 20 characters
• Unavailable characters: " &
• Default: The model No. is displayed.
[Date/time]
Enter the current time and date. When “12h” is selected for “Time display format”, “AM” or “PM” can be selected.
• Available range: Jan/01/2013 00:00:00 - Dec/31/2035 23:59:59
IMPORTANT
•
Use an NTP server when the more accurate time & date setting is required for the system operation.
(®page 156)
[Time display format]
Select the time display format from “24h”, “12h” and “Off”. Enter the current hour reflecting this setting when
entering the current time and date for “Date/time”. To hide time and date, select “Off”.
• Default: 24h
[Date/time display format]
Select a date/time display format. When “2015/04/01 13:10:00” is set for “Date/time” after selecting “24h” for
“Date/time display format”, time & date will be respectively displayed as follows.
• DD/MM/YYYY: 01/04/2015 13:10:00
• MM/DD/YYYY: 04/01/2015 13:10:00
• DD/Mmm/YYYY: 01/Apr/2015 13:10:00
• YYYY/MM/DD: 2015/04/01 13:10:00
• Mmm/DD/YYYY: Apr/01/2015 13:10:00
• Default: Mmm/DD/YYYY
[NTP]
When “NTP >>” is clicked, the [Advanced] tab of the “Network” page will be displayed. (®page 156)
[Time zone]
Select a time zone corresponding to the location where the camera is in use.
• Default: (GMT +09:00) Osaka, Sapporo, Tokyo
[Summer time (daylight saving)]
Select “In”, “Out” or “Auto” to determine whether or not to apply daylight saving time. Configure this setting if
the summer time (daylight saving time) is applied in the location where the camera is in use.
• In: Applies summer time. An asterisk (*) will be displayed on the left side of the displayed time and date.
• Out: Does not apply summer time.
• Auto: Applies summer time in accordance with the settings for “Start time & date” and “End time &
date” (month, week, day of the week, time).
• Default: Out
[Start time & date] [End time & date]
When “Auto” is selected for “Summer time (daylight saving)”, select the time & date for the start time and the
end time (month, week, day of the week, time).
Operating Instructions
49
10 Configure the basic settings of the camera [Basic]
[Camera title on screen]
Select “On” or “Off” to determine whether or not to display the camera title on the screen. When “On” is selected,
the character string entered for “Camera title on screen (0-9, A-Z)” will be displayed at the position selected
for “OSD”.
• Default: Off
[Camera title on screen (0-9, A-Z)]
Enter a character string to be displayed on the image.
• Available number of characters: 0 - 20 characters
• Available characters: 0-9, A-Z and the following marks.
!"#$%&'()*+,-./:;=?
• Default: None (blank)
[OSD] - [Date/time position]
Select the position where the time and date is displayed in images on the “Live” page.
• Upper left: The time and date will be displayed in the upper left part of the screen.
• Lower left: The time and date will be displayed in the lower left part of the screen.
• Upper center: The time and date will be displayed in the upper center part of the screen.
• Lower center: The time and date will be displayed in the lower center part of the screen.
• Upper right: The time and date will be displayed in the upper right part of the screen.
• Lower right: The time and date will be displayed in the lower right part of the screen.
• Default: Upper left
[OSD] - [Camera title position]
Select the position where the character string is displayed in images on the “Live” page.
• Upper left: The character string will be displayed in the upper left part of the screen.
• Lower left: The character string will be displayed in the lower left part of the screen.
• Upper center: The character string will be displayed in the upper center part of the screen.
• Lower center: The character string will be displayed in the lower center part of the screen.
• Upper right: The character string will be displayed in the upper right part of the screen.
• Lower right: The character string will be displayed in the lower right part of the screen.
• Default: Upper left
[OSD] - [Character size]
Select the size of the entered character string to be displayed at the selected OSD position in the image on
the “Live” page.
• 100%: Displays in the standard size.
• 150%: Displays in 150% of the standard size.
• 200%: displays in 200% of the standard size.
• Default: 100%
IMPORTANT
•
•
•
If the settings for [Date/time position] and [Camera title position] are different, the frame rate may be
lower than the specified value.
If the settings for [Date/time position] and [Camera title position] are different, characters may be
displayed incorrectly or overlapped depending on the [Character size] setting and the number of
characters used. After completing the settings, confirm the result on the “Live” page.
If “150” or “200” is selected for [Character size], the frame rate may be lower than the specified value.
[Brightness status display]
Select “On” or “Off” to determine whether or not to display the status of brightness on images displayed on the
“Live” page when adjusting brightness.
50
Operating Instructions
10 Configure the basic settings of the camera [Basic]
•
Default: On
[Upside-down]
Select “On” or “Off” to determine whether or not to turn the image upside-down.
• Default: Off
[Indicator]
Determine whether or not to use the following indicators. Select “On” to use the following indicators to check
the operational status by lighting them. Select “Off” to turn off the indicators at all times.
– Link indicator (LINK)
– Access indicator (ACT)
SFx310
SPW311L
SPW531L
– SD memory card error indicator/AF indicator (SD ERROR/AF) SFx311
SPW312L
–
–
–
•
SPW532L
SD memory card error indicator/ABF indicator (SD ERROR/ABF)
SD memory card error indicator/F.A. indicator (SD ERROR/F.A.)
SD MOUNT indicator (SD MOUNT)
Default: On
SPN311
SPN531
SPN310
Note
•
•
•
•
•
•
Link indicator (LINK) (orange): This indicator will light when communication with the connected
device is available.
Access indicator (ACT) (green): This indicator will blink when accessing a network.
SFx310
SPW311L
SD memory card error indicator/AF indicator (SD ERROR/AF) SFx311
SPW531L
SPW312L
SPW532L (red): Lights when an error occurred in the SD memory card. This LED
will blink in the process of the auto focus function and blinking will stop when the focus adjustment is
complete. Except when the auto back focus is being used or when the indicator lights, it indicates that
an error occurred in the SD memory card.
SPN531
SD memory card error indicator/ABF indicator (SD ERROR/ABF) SPN311
(red): Lights
when an error occurred in the SD memory card. This LED will blink in the process of the auto back
focus function and blinking will stop when the focus adjustment is complete. Except when the auto back
focus is being used or when the indicator lights, it indicates that an error occurred in the SD memory
card.
SD memory card error indicator/F.A. indicator (SD ERROR/F.A.) SPN310 (red): Lights when an
error occurred in the SD memory card. This LED will blink once in the process of the focus assist
function and light when the focus assist is complete. Except when the auto focus is being used, when
the indicator lights or blinks, it indicates that an error occurred in the SD memory card.
SD MOUNT indicator (SD MOUNT) (green): Lights when data can be saved to the SD memory card.
It blinks or is off when data cannot be saved to the SD memory card.
– Indicator is off: Indicates “Not use” is selected for the SD memory card, or an error occurred for
the SD memory card.
– Indicator blinks: Indicates the SD memory card is being recognized or is performing the necessary
processing for the SD memory card to be removed.
– Indicator lights: Indicates data can be saved to the SD memory card.
[Alarm status update mode]
Select an interval of the camera status notification from the following.
When the status of the camera changes, the alarm occurrence indication button, the [AUX] button or the SD
saving status indicator will be displayed to notify of the camera status.
• Polling(30s): Updates the status each 30 seconds and provide notification of the camera status.
• Real time: Provide notification of the camera status when the status has changed.
• Default: Real time
Operating Instructions
51
10 Configure the basic settings of the camera [Basic]
Note
•
•
Depending on the network environment, notification may not be provided in real time.
When multiple cameras are using the same “Alarm status reception port”, even if “Real time” is selected
for “Alarm status update mode”, status notification is not provided in real time. In this case, change the
“Alarm status reception port” settings.
[Alarm status reception port]
When selecting “Real time” for “Alarm status update mode”, designate a port number to which the status change
notification is to be sent.
• Available port number: 1 - 65535
• Default: 31004
The following port numbers are unavailable since they are already in use.
20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 443, 995, 10669, 10670
[Viewer software (nwcv4Ssetup.exe)] - [Automatic installation]
Determine whether or not to install the viewer software from this camera.
• On: Installs the viewer software from the camera automatically.
• Off: The viewer software cannot be installed from the camera.
• Default: On
[Viewer software (nwcv4Ssetup.exe)] - [Smoother live video display on the browser
(buffering)]
Perform settings to display camera images on the viewer software.
• On: Images are temporarily stored on the computer and are displayed smoother.
• Off: Images are displayed in real-time and are not stored on the computer.
• Default: On
IMPORTANT
•
•
It is impossible to display images and to receive/transmit audio between the camera and the PC when
the viewer software “Network Camera View 4S” is not installed on the PC.
The number of the viewer software installations can be checked on the [Upgrade] tab of the
“Maintenance” page.
[Contrast enhancement(RGB:0 to 255)]
Select “On” or “Off” to determine whether or not to enhance the contrast of H.264 images on the “Live” page.
If “On” is selected, the range of RGB signal on display is extended from 16-235 to 0-255.
When there is a bright part in an image, the intensity may be overexposed.
Default: Off
Note
•
•
This setting is only available when viewing images on the “Live” page with Internet Explorer.
Even if this setting is changed, transmitted image data and data saved on the SD memory card are not
changed.
[Audio/Monitor out]
SFx311
SPW311L
SPW531L
Set the Audio/Monitor output format.
Audio/Monitor
Default: Audio
Note
•
•
52
When “Audio/Monitor out” is set to “Audio”, “Monitor out” cannot be selected.
When “Audio mode” is set to anything other than “Off” or “Mic input”, “Audio/Monitor out” cannot be set
to “Monitor”.
Operating Instructions
10 Configure the basic settings of the camera [Basic]
•
When “Audio/Monitor out” is set to “Monitor”, “Audio mode” can only be set to “Off” or “Mic input”.
[Monitor out]
Set the monitor output method.
NTSC/PAL
Default: NTSC
10.2 Configure the Internet settings [Internet]
Click the [Internet] tab of the “Basic” page. (®page 42, page 44)
The settings relating to UPnP (Auto port forwarding), DDNS (Viewnetcam.com), and network settings for the
Internet can be configured on this page.
[UPnP (Auto port forwarding)]
Select “On” or “Off” to determine whether or not to use the port forwarding function of the router.
To use the auto port forwarding function, the router in use must support UPnP and the UPnP must be enabled.
• Default: Off
Note
•
•
•
•
Due to auto port forwarding, the port number may sometimes be changed. When the number is
changed, it is necessary to change the port numbers registered in the PC and recorders, etc.
The UPnP function is available when the camera is connected to the IPv4 network. IPv6 is not
supported.
To check if auto port forwarding is properly configured, click the [Status] tab on the “Maintenance” page,
and check that the “Enable” is displayed for “Status” of “UPnP”. (®page 192)
When “Enable” is not displayed, refer to “Cannot access the camera via the Internet.” in
21 Troubleshooting.
When the “UPnP (Auto port forwarding)” setting is changed, the “Auto port forwarding” setting under
“UPnP” on the [Advanced] tab of the “Network” page also changes to the same setting.
[Area]
Select the region where the camera is installed. If the camera is used outside of Japan, select “Global”. If the
camera is used in Japan, select “Japan”.
Japan/Global
[Service]
Select “Viewnetcam.com” or “Off” to determine whether or not to use “Viewnetcam.com”.
By selecting “Viewnetcam.com” and clicking the [Set] button, the registration window for “Viewnetcam.com”
will be displayed in a newly opened window.
Follow the on-screen instructions to register with “Viewnetcam.com”.
Operating Instructions
53
10 Configure the basic settings of the camera [Basic]
Refer to page 180 or the “Viewnetcam.com” website (http://www.viewnetcam.com/) for further information.
• Default: Off
Note
•
When the “DDNS” setting is changed, the “DDNS” setting on the [Advanced] tab of the “Network” page
also changes to the same setting.
[Recommended network setting for internet]
The recommended settings for connecting to the Internet are performed here.
By clicking the [Set] button, a dialog displaying how the following settings will change is displayed.
Click the [OK] button after checking the settings to change the settings to the displayed values.
– [JPEG/H.264] tab on the “Image/Audio” page
[JPEG(1)]
[Image capture size]: VGA/640x360
[JPEG(2)]
[Image capture size]: QVGA/320x180
[JPEG(3)]
[Image capture size]: 160x120/160x90
[H.264(1)]/[H.264(2)]/[H.264(3)]/[H.264(4)]
[Internet mode (over HTTP)]: On
[Transmission priority]: Best effort
[Max bit rate (per client)*]: Max. 1024 kbps, Min. 128 kbps
[H.264(1)]
[Image capture size]: 1280x960/1280x720/1920x1080
[Max bit rate (per client)*]: Max. 1024 kbps, Min. 256 kbps
[H.264(2)]
[Image capture size]: VGA/640x360
[Max bit rate (per client)*]: Max. 1024 kbps, Min. 128 kbps
[H.264(3)]
[Image capture size]: QVGA/320x180
[Max bit rate (per client)*]: Max. 1024 kbps, Min. 128 kbps
[H.264(4)]
[Image capture size]: 160x120/160x90
[Max bit rate (per client)*]: Max. 1024 kbps, Min. 128 kbps
– [Network] tab on the “Network” page
[Common]
[Max RTP packet size]: Limited(1280byte)
[HTTP max segment size(MSS)]: Limited(1280byte)
54
Operating Instructions
10 Configure the basic settings of the camera [Basic]
10.3 Configure the settings relating to the SD
memory card [SD memory card]
Click the [SD memory card] tab on the “Basic” page. (®page 42, page 44)
The settings relating to the SD memory card can be configured on this page.
Operating mode
[SD memory card]
Select “Use” or “Not use” to determine whether or not to use the SD memory card.
• Default: Use
[Audio recording]
SFx311
SPN311
SPW311L
SPN531
SPW531L
SFN310
SPN310
Select whether or not to save audio data when saving video data in MP4 format.
• Off: Does not save audio data to videos (MP4 format).
• On: Saves audio data (AAC-LC format) to videos (MP4 format).
Default: Off
Operating Instructions
55
10 Configure the basic settings of the camera [Basic]
[Remaining capacity notification]
When the E-mail notification function or the Panasonic alarm protocol function is used to provide notification
of the remaining capacity of the SD memory card, select a level to be notified at from the following.
50%/ 20%/ 10%/ 5%/ 2%
• Default: 50%
Note
•
Notification will be provided each time the remaining capacity of the SD memory card reached the
values above.
For example, notification will be provided each time the remaining capacity reaches 50%, 20%, 10%,
5% and 2% when “50%” is selected. Notification may not always be made at the very moment when
the remaining capacity of the SD memory card has reached each value.
[Overwrite]
Determine whether or not to overwrite when the remaining capacity of the SD memory card becomes
insufficient.
• On: Overwrites when the remaining capacity of the SD memory card becomes insufficient. (The oldest
image is the first to be overwritten.)
• Off: Stops saving images on the SD memory card when the SD memory card becomes full.
• Default: Off
IMPORTANT
•
•
•
•
•
•
•
•
•
Select “Not use” when operating without an SD memory card.
Before removing the SD memory card from the camera, it is necessary to select “Not use” first. When
removing SD memory cards, make sure that the green indicator turns off when the SD ON/OFF button
is pressed and held down (about 2 seconds). The recorded data may become corrupted if the SD
memory card is removed when the SD MOUNT indicator is lit in green.
When an SD memory card is replaced after pressing and holding (about 2 seconds) the SD ON/OFF
button, press the SD ON/OFF button and confirm that the SD MOUNT indicator is lit in green. If the
SD ON/OFF button was not pressed, the SD MOUNT indicator will light in green for about 5 minutes
after replacing the SD memory card.
When an SD memory card is inserted when “Use” is selected, data will be saved in accordance with
the setting of “Save trigger”.
After inserting the SD memory card, it is necessary to select “Use” to use the SD memory card.
When the image refresh interval is short, notification/recording timing or interval may become incorrect.
Notification/recording may also not be performed correctly as configured when multiple users are
receiving images. In this case, set the refresh interval longer.
There are limited times to overwrite on an SD memory card. When having a high frequency of
overwriting, the lifetime of the SD memory card may become shorter.
A lifetime of an SD memory card should be influenced by the number of the image files stored and log
savings on the SD memory card. Selecting “H.264(1)”, “H.264(2)”, “H.264(3)”, or “H.264(4)” for
“Recording format” can reduce the number of files that can be stored on the SD memory card.
If the data writing speed goes down after data is repeatedly written on an SD memory card, we
recommend replacing the SD memory card.
SD memory card security settings
[Additional info for detecting alteration]
Select whether or not to add information to enable detection when the data in the SD memory card is altered.
Alteration detection supports video data (MP4 format) only and can be checked using exclusive software.
Click the [Setup>>] button to display the setup menu that can configure the settings relating to additional info
for detecting alteration. The setup menu will be displayed in a newly opened window.
56
Operating Instructions
10 Configure the basic settings of the camera [Basic]
[SD memory card password lock]
Configure a password for the SD memory card. When configuring a password, devices other than the camera
will be unable to write to or read the SD memory card. If the SD memory card is stolen or lost, the risk of
recorded data being leaked can be reduced.
[Set]
When an SD memory card with no configured password is inserted, a password can be configured using the
[Set] button.
[Password]/[Retype password]
Enter the password.
• Available number of characters: 4 - 16 characters
• Unavailable characters: " &
• Default: None (blank)
[Remove]
When an SD memory card with a configured password is inserted, the password can be removed using the
[Remove] button.
[Password]
Enter the password.
• Available number of characters: 4 - 16 characters
• Unavailable characters: " &
[Change]
When an SD memory card with a configured password is inserted, the password can be changed using the
[Change] button.
[Old password]/[New password]/[Retype new password]
Enter the password.
• Available number of characters: 4 - 16 characters
Operating Instructions
57
10 Configure the basic settings of the camera [Basic]
•
Unavailable characters: " &
[Status]
Display the configuration status of the password lock.
• Lock: A password is configured on the SD memory card, and the lock function is enabled.
• Unlock: The lock function is disabled.
• Password is set.: The password is configured correctly.
• Error(Unsupported SD memory card): A card that does not support password lock is inserted. Check
that an SDHC memory card or SDXC memory card is inserted.
• Error(Password mismatch): The SD memory card cannot be used because the password configured for
the SD memory card and the password configured for the camera do not match. Check that the passwords
are correct.
• Error(Undefined error): Displays when the SD memory card is formatting, locked (write-protected), or
when an error occurs in the SD memory card. Check the SD memory card.
Note
•
•
•
The password lock function supports only SDHC memory cards and SDXC memory cards.
If you will use the SD memory card on a device other than the camera with password lock configured,
remove the password using the password lock remove button before removing the SD memory card.
The password cannot be removed on devices (such as PCs) other than the camera.
When the “Status” of “SD memory card password lock” is “Lock”, if an SD memory card with no
configured password is inserted, the password is automatically configured to the SD memory card.
IMPORTANT
•
•
If you forget the configured password, the password cannot be removed. The SD memory card with
the configured password will become unusable, so manage passwords with great care.
If you forget the configured password and you want to replace the SD memory card with a new one,
perform 1 of the following steps to set the “Status” of “SD memory card password lock” to “Unlock”
before replacing the SD memory card.
– Use the password lock remove button to enter a password and then press the [Set] button. In this
case, even if you enter an incorrect password, the “Status” will change to “Unlock”.
– Initialize settings from the “Maintenance” page (®page 195).
Recording stream 1/Recording stream 2
[Recording format]
Select the type of image data to be recorded on the SD memory card.
“Off” can only be selected for the “Recording format” of “Recording stream 2”.
“JPEG(1)”, “JPEG(2)”, and “JPEG(3)” can only be selected for the “Recording format” of “Recording stream
1”.
• Off: Does not record data.
• JPEG(1): Records still image data (JPEG(1)). The data is recorded in accordance with the settings of
“JPEG(1)” on the [JPEG/H.264] tab of the “Image/Audio” page.
• JPEG(2): Records still image data (JPEG(2)). The data is recorded in accordance with the settings of
“JPEG(2)” on the [JPEG/H.264] tab of the “Image/Audio” page.
• JPEG(3): Records still image data (JPEG(3)). The data is recorded in accordance with the settings of
“JPEG(3)” on the [JPEG/H.264] tab of the “Image/Audio” page.
• H.264(1): Records video data (H.264(1)) in the MP4 video encoding format. The data is recorded in
accordance with the settings of “H.264(1)” on the [JPEG/H.264] tab of the “Image/Audio” page.
• H.264(2): Records video data (H.264(2)) in the MP4 video encoding format. The data is recorded in
accordance with the settings of “H.264(2)” on the [JPEG/H.264] tab of the “Image/Audio” page.
58
Operating Instructions
10 Configure the basic settings of the camera [Basic]
•
•
•
H.264(3): Records video data (H.264(3)) in the MP4 video encoding format. The data is recorded in
accordance with the settings of “H.264(3)” on the [JPEG/H.264] tab of the “Image/Audio” page.
H.264(4): Records video data (H.264(4)) in the MP4 video encoding format. The data is recorded in
accordance with the settings of “H.264(4)” on the [JPEG/H.264] tab of the “Image/Audio” page.
Default:
– Recording stream 1: JPEG(2)
– Recording stream 2: Off
IMPORTANT
•
•
•
If an SD memory card with an SD Speed Class other than 10 is used, 2048x1536 cannot be selected
for the image capture size of JPEG images. Set the maximum combined bit rate of “H.264(1)”, “H.
264(2)”, “H.264(3)”, and “H.264(4)” selected in “Recording format” to 6 Mbps.
If an SD memory card with an SD Speed Class 10 is used, set the maximum combined bit rate of “H.
264(1)”, “H.264(2)”, “H.264(3)”, and “H.264(4)” selected in “Recording format” to 16 Mbps.
For SD memory cards with an SD Speed Class 10, use a card that supports UHS-I.
(Ultra High Speed-I)
Note
•
•
•
•
•
•
•
•
•
When “H.264(1)” is selected, the settings for “H.264(1)” on the [JPEG/H.264] tab of the “Image/
Audio” page will be changed to the settings for “H.264(1) & recording”.
When “H.264(2)” is selected, the settings for “H.264(2)” on the [JPEG/H.264] tab of the “Image/
Audio” page will be changed to the settings for “H.264(2) & recording”.
When “H.264(3)” is selected, the settings for “H.264(3)” on the [JPEG/H.264] tab of the “Image/
Audio” page will be changed to the settings for “H.264(3) & recording”.
When “H.264(4)” is selected, the settings for “H.264(4)” on the [JPEG/H.264] tab of the “Image/
Audio” page will be changed to the settings for “H.264(4) & recording”.
When using the SD memory recording function of a Panasonic network disk recorder, select
“JPEG(1)” for “Recording format” of “Recording stream 1”.
When “H.264(1)”, “H.264(2)”, “H.264(3)”, or “H.264(4)” is selected for “Recording format”, the settings
of the following functions may be corrected.
– When “VBR” or “Best effort” is selected for “Transmission priority”, “Frame rate” is set.
– When “High” or “Middle” is selected for “Burst tolerance level”, “Low” is set.
– When “2s”, “3s”, “4s” or “5s” is selected for “Refresh interval”, “1s” is set.
When “On” is selected for “Additional info for detecting alteration”, “Compression” cannot be changed
to “JPEG(1)”, “JPEG(2)”, or “JPEG(3)”.
When “H.264(1)”, “H.264(2)”, “H.264(3)”, or “H.264(4)” is selected for “Recording format”, the name of
the saved file will be given automatically.
When “H.264(1)”, “H.264(2)”, “H.264(3)”, or “H.264(4)” is selected for “Recording format”, the number
of users that can access the camera may be reduced.
If “JPEG(1)”, “JPEG(2)”, or “JPEG(3)” is selected for the “Recording format” of “Recording stream 1”,
and “H.264(1)”, “H.264(2)”, “H.264(3)”, or “H.264(4)” is selected for the “Recording format” of
“Recording stream 2”, the maximum bit rate that can be selected for H.264 is limited.
When “On” is selected for “Audio recording”, the maximum value of the available bit rate for H.264 will
be limited.
When “On” is selected for “Additional info for detecting alteration”, the maximum value of the available
bit rate for H.264 will be limited.
[Save trigger]
Select a trigger to save images on the SD memory card from the following.
• FTP error: Saves images when images have failed to transmit to the FTP server by the FTP periodic image
transmission function. Available only for the “JPEG(1)”, “JPEG(2)”, or “JPEG(3)” images.
• Alarm input: Saves images at an alarm occurrence.
• Manual: Saves images manually.
Operating Instructions
59
10 Configure the basic settings of the camera [Basic]
•
•
Schedule: Saves images in accordance with the settings for “Schedule” (®page 183). Available only for
the “H.264(1)”, “H.264(2)”, “H.264(3)”, or “H.264(4)” images.
Default:
– Recording stream 1: FTP error
– Recording stream 2: Alarm input
Note
•
•
When “H.264(1)”, “H.264(2)”, “H.264(3)”, or “H.264(4)” is selected for “Recording format”, “FTP
error” is unavailable.
When “JPEG(1)”, “JPEG(2)”, or “JPEG(3)” is selected for “Recording format”, “Schedule” is
unavailable.
JPEG recording(Manual)
This setting is only available when “JPEG(1)”, “JPEG(2)”, or “JPEG(3)” is selected for “Recording format”, and
“Manual” is selected for “Save trigger”.
[File name]
Enter the file name used for the image to be saved on the SD memory card. The file name will be as follows.
• File name: [“Entered file name” + “Time and date (year/ month/ day/ hour/ minute/ second)”] + “Serial
number”
• Available number of characters: 1 - 8 characters
• Unavailable characters: " & * / : ; < > ? \ |
[Image saving interval]
When “Manual” is selected for “Save trigger”, select an interval (frame rate) of saving images on the SD memory
card from the following.
0.1fps/0.2fps/0.33fps/0.5fps/1fps
• Default: 1fps
JPEG recording(Alarm)
This setting is only available when “JPEG(1)”, “JPEG(2)”, or “JPEG(3)” is selected for “Recording format”, and
“Alarm input” is selected for “Save trigger”.
[File name]
Enter the file name used for the image to be saved on the SD memory card. The file name will be as follows.
• File name: [“Entered file name” + “Time and date (year/ month/ day/ hour/ minute/ second)”] + “Serial
number”
60
Operating Instructions
10 Configure the basic settings of the camera [Basic]
•
•
Available number of characters: 1 - 8 characters
Unavailable characters: " & * / : ; < > ? \ |
[Image saving interval/Number of images to be saved(Pre alarm)] - [Image saving interval]
When “Alarm input” is selected for “Save trigger”, select a pre alarm interval (frame rate) of saving images on
the SD memory card from the following.
0.1fps/0.2fps/0.33fps/0.5fps/1fps
• Default: 1fps
[Image saving interval/Number of images to be saved(Pre alarm)] - [Number of images to be
saved]
Select a number of pre alarm images to be saved on the SD memory card from the following.
Off/1pic/2pics/3pics/4pics/5pics
• Default: Off
[Image saving interval/Number of images to be saved(Post alarm)] - [Image saving interval]
When “Alarm input” or “Manual” is selected for “Save trigger”, select an interval (frame rate) of saving images
on the SD memory card from the following.
0.1fps/ 0.2fps/ 0.33fps/ 0.5fps/ 1fps
• Default: 1fps
[Image saving interval/Number of images to be saved(Post alarm)] - [Number of images to be
saved]
Select a number of alarm images to be saved on the SD memory card from the following.
10pics/ 20pics/ 30pics/ 50pics/ 100pics/ 200pics/ 300pics/ 500pics/ 1000pics/ 2000pics/ 3000pics
• Default: 100pics
H.264 recording(Alarm)
This setting is only available when “H.264(1)”, “H.264(2)”, “H.264(3)”, or “H.264(4)”, is selected for “Recording
format” of the SD memory card, and “Alarm input” is selected for “Save trigger”.
[Pre alarm (recording) duration]
Determine whether or not to perform the pre alarm recording. Set the duration to save image data on the SD
memory card.
Off/ 1s/ 2s/ 3s/ 4s/ 5s/ 8s/ 10s/ 15s/ 20s/ 25s/ 30s/ 40s/ 50s/ 60s/ 90s/ 120s
• Default: Off
Note
•
The available values change depending on the H.264 bit rate selected for recording. As the selected
bit rate increases, the available maximum value for the pre alarm duration decreases.
[Post alarm (recording) duration]
Set the duration to save image data on the SD memory card after an alarm occurrence.
10s/ 20s/ 30s/ 40s/ 50s/ 60s/ 120s/ 180s/ 240s/ 300s
• Default: 30s
* The actual recording time may sometimes be longer than the duration selected for this setting.
Operating Instructions
61
10 Configure the basic settings of the camera [Basic]
SD memory card information
[Remaining capacity(Total)]
Total capacity and remaining capacity of the SD memory card will be displayed.
Depending on the status of the SD memory card, the size indications will differ as follows.
Indication
Description
--------MB/--------MB
No SD memory card is inserted. Failed to obtain available capacity
due to error, etc.
********MB/********MB
The SD memory card is unformatted, or locked (write-protected).
########MB/########MB
The password lock of the SD memory card cannot be removed.
Note
•
When “Off” is selected for “Overwrite” and the available size of the SD memory card is “0 MB”, images
will not be saved on the SD memory card. When the notification function is on, a notification will be
sent to the registered addresses and destinations of the Panasonic alarm protocol when the SD
memory card becomes full. (®page 122, page 132)
[Format]
To format the SD memory card, click the [Execute] button.
IMPORTANT
•
•
•
•
•
•
•
•
•
62
Before formatting the SD memory card, it is necessary to select “Use” for “SD memory card” on the
[SD memory card] tab of the “Basic” page (®page 55) and “Off” for “FTP periodic image
transmission” on the [Advanced] tab of the “Network” page (®page 155).
Use the SD memory card after formatting it using the [SD memory card] tab. If using the SD memory
card that has not been formatted on the [SD memory card] tab, the following functions may not work
correctly.
– Save/obtain images that failed to transmit to the FTP server using the FTP periodic image
transmission function
– Save/obtain alarm images
– Save/obtain images saved manually
– Save/obtain images in accordance with the schedule settings
– Save/obtain the alarm logs, the manual/schedule logs, the FTP error logs and the system logs
– Save/obtain images recorded using the SD memory recording function of Panasonic network disk
recorder
– Play/download images on the SD memory card
When an SD memory card is formatted while another user is in operation, the operation will be
canceled.
It is impossible to access the SD memory card during the process of formatting.
All data saved on the SD memory card will be deleted when the SD memory card is formatted.
Do not turn off the power of the camera during the process of formatting.
After formatting the SD memory card, available size may be smaller than the total size since the default
directory is automatically created in the SD memory card.
Compatible SD memory card miniSD and microSD cards cannot be used
Manufactured by Panasonic (SD speed class 4 or higher)
– SDXC memory card: 64 GB, 128GB
– SDHC memory card: 4 GB, 8 GB, 16 GB, 32 GB
– SD memory card: 2 GB
Refer to our website (http://security.panasonic.com/pss/security/support/info.html) for latest
information about the compatible SD memory cards.
Operating Instructions
10 Configure the basic settings of the camera [Basic]
•
•
•
When repeatedly recording images on an SD memory card using the auto overwrite function, make
sure to use an SD memory card with high reliability and durability.
Use the SD memory card that complies with UHS-1(Ultra High Speed-1) in the case of SD Speed Class
10.
Use an SD memory card formatted compliant with the SD memory card standard at the default.
SD memory card images
[Access img.]
Images on the SD memory card can be obtained. Click the [Execute] button. Refer to page 72 for how to
access images.
10.4 Configure the settings relating to alteration
detection [Alteration detection]
Selecting alteration detection enables detection using exclusive software when the data on the SD memory
card is altered.
Alteration detection supports video files (MP4 format) only.
Refer to page 64 for information on how to configure alteration detection.
For further information about exclusive software for alteration detection and how to use it, refer to our website
below.
http://security.panasonic.com/pss/security/support/info.html
[Additional info for detecting alteration]
Select whether or not to give information for alteration detection to video files (MP4 format) to be saved on the
SD memory card.
Note
•
•
When the self-signed certificate or certificate (security certificate) issued by CA (Certificate Authority)
is not valid, “On” cannot be selected.
When “JPEG(1)”, “JPEG(2)”, or “JPEG(3)” is selected for “Compression” of “Recording stream 1”,
“On” cannot be selected.
Operating Instructions
63
10 Configure the basic settings of the camera [Basic]
[CRT key generate]
CRT key (encryption key) used for alteration detection is generated. To generate the CRT key, click the
[Execute] button to display “CRT key generate” dialog box.
[Self-signed Certificate] - [Generate]
The camera itself generates the security certificate used for alteration detection. (Self-signed certificate)
To generate the self-signed certificate, click the [Execute] button to display the “Self-signed Certificate Generate” dialog box.
[Self-signed Certificate] - [Information]
Displays the information of the self-signed certificate.
When the [Confirm] button is clicked, the registered information of the self-signed certificate will be displayed
in the “Self-signed Certificate - Confirm” dialog box.
When the [Delete] button is clicked, the generated self-signed certificate will be deleted.
[Self-signed Certificate] - [Certificate download]
Downloads the self-signed certificate.
When implementing alteration detection of video data (MP4 files) on the SD memory card using exclusive
software, the downloaded certificate is used.
[CA Certificate] - [Generate Certificate Signing Request]
When using the security certificate issued by CA as the security certificate used for alteration detection, the
CSR (Certificate Signing Request) will be generated.
To generate the CSR, click the [Execute] button to display the “CA Certificate - Generate Certificate Signing
Request” dialog window.
[CA Certificate] - [Certificate install]
Installs the certificate (security certificate) issued by CA and displays the information of the installed certificate.
To install the certificate, click the [Browse...] button to display the [Open] dialog box, and select the file of the
certificate issued by CA, and click the [Execute] button.
If the certificate is already installed, the file name of the installed certificate will be displayed.
[CA Certificate] - [Information]
Displays the information of the certificate issued by CA.
When the [Confirm] button is clicked, the registered information of the installed certificate will be displayed in
the “CA Certificate - Confirm” dialog box. If the certificate is not installed, the content of the generated CSR
file will be displayed.
When the [Delete] button is clicked, the installed certificate will be deleted.
[CA Certificate] - [Certificate download]
Downloads the certificate issued by CA from the camera.
When implementing alteration detection of video data (MP4 files) on the SD memory card using exclusive
software, the downloaded certificate is used.
IMPORTANT
•
Before deleting the valid certificate (security certificate), confirm that there is a backup file on the PC
or another media. The backup file will be required when installing the certificate again.
10.5 How to configure alteration detection settings
The settings relating to alteration detection that detects when data in the SD memory card is altered or edited
can be configured on this page.
64
Operating Instructions
10 Configure the basic settings of the camera [Basic]
The alteration detection settings will be configured in the following procedure.
Generation of the CRT key (encryption key)
When using the self-signed certificate
When using the certi-ficate issued by CA
Generation of the self-signed certificate
Generation of CSR (Certificate Signing Request)
Application for the approval by CA
(Certi-ficateAuthority) - Issue of the certifi-cate
Installation of the certi-ficate
Configuration of the additional info for detecting alteration
10.5.1 Generation of the CRT key (encryption key)
IMPORTANT
•
•
•
When the self-signed certificate or certificate (security certificate) issued by CA is valid, it is impossible
to generate the CRT key.
When the certificate (security certificate) issued by CA is used, the available key size varies depending
on the CA. Check the available key size in advance.
To generate the CRT key, it may take about 2 minutes. Do not operate the web browser until the
generation of CRT key is complete. While the CRT key is being generated, the refresh interval and line
speed may be lower.
1. Click the [Execute] button of “CRT key generate”.
→ The “CRT key generate” dialog box will be displayed.
Operating Instructions
65
10 Configure the basic settings of the camera [Basic]
2. Click the [Execute] button.
→ The generation of CRT key will be started. When the generation is finished, the key size and generation
time & date of the generated key will be displayed on “Current CRT key”.
Note
•
•
To change (or update) the generated CRT key, perform step 1 to 2. The CRT key, self-signed certificate
and certificate issued by CA are valid in a set. When the CRT key is changed, it is necessary to
re-generate the self-signed certificate or re-apply for the certificate issued by CA.
When the CRT key is updated, the log of the previous CRT key is saved. When the [History] button of
“Current CRT key” on the “CRT key generate” dialog box is clicked, the “Previous CRT key” dialog box
will be displayed, and it is possible to check the key size and generation time & date of the previous
key. When the [Apply] button is clicked on the “Previous CRT key” dialog box, it is possible to replace
the current CRT key with the previous one.
10.5.2 Generation of the self-signed certificate (security
certificate)
IMPORTANT
•
If the CRT key is not generated, it is impossible to generate the self-signed certificate.
1. Click the [Execute] button of “Self-signed Certificate - Generate”.
→ The “Self-signed Certificate - Generate” dialog box will be displayed.
66
Operating Instructions
10 Configure the basic settings of the camera [Basic]
2. Enter the information of the certificate to be generated.
Item
Description
Available number of characters
[Common Name]
Enter the camera address or host name.
64 characters
[Country]
Enter the country name. (Omission is OK.)
2 characters (Country code)
[State]
Enter the state name. (Omission is OK.)
128 characters
[Locality]
Enter the locality name. (Omission is OK.)
128 characters
[Organization]
Enter the organization name. (Omission is OK.)
64 characters
[Organizational
Unit]
Enter the unit name of the organization.
(Omission is OK.)
64 characters
[CRT key]
Displays the key size and generation time & date
of the current key.
Note
•
•
The available characters for [Common Name], [State], [Locality], [Organization], [Organizational
Unit] are 0-9, A-Z, a-z and the following marks.
-._,+/()
When entering the IPv6 address for “Common Name”, put the address in brackets [ ].
Example: [2001:db8::10]
3. Click the [OK] button after entering the items.
→ The self-signed certificate will be generated.
Note
•
The information of the generated self-signed certificate will be displayed on “Self-signed
Certificate” - “Information”.
Depending on the status of the self-signed certificate, the following are displayed.
Indication
Description
Not generated
The self-signed certificate are not generated.
Invalid (Reason: CA Certificate installed)
The self-signed certificate has already been
generated, and the certificate issued by CA has
been installed.
• In this case, the server certificate is validated.
Common name of the self-signed
certificate
The self-signed certificate has already been
generated and validated.
Operating Instructions
67
10 Configure the basic settings of the camera [Basic]
•
When the [Confirm] button is clicked, the registered information of the self-signed certificate
(security certificate) will be displayed in the “Self-signed Certificate - Confirm” dialog box.
•
When the [Delete] button is clicked, the generated self-signed certificate (security certificate) will
be deleted.
When “On” is selected for “Additional info for detecting alteration”, it is impossible to delete the
self-signed certificate.
•
10.5.3 Generation of CSR (Certificate Signing Request)
IMPORTANT
•
•
68
If the CRT key is not generated, it is impossible to generate the CSR.
Before generating the CSR file, configure the following settings on [Internet Options] of the web browser
in advance. Click [Internet Options...] under [Tools] of the menu bar of Internet Explorer, and then click
the [Security] tab.
– Register the camera for [Trusted Sites].
– Click the [Custom level...] button to open the [Security Settings] window, and check the [Enable]
radio button of [File Download] under [Downloads].
– Click the [Custom level...] button to open the [Security Settings] window, and check the [Enable]
radio button of [Automatic prompting for file downloads] under [Downloads].
Operating Instructions
10 Configure the basic settings of the camera [Basic]
1. Click the [Execute] button of “CA Certificate - Generate Certificate Signing Request”.
→ The “CA Certificate - Generate Certificate Signing Request” dialog box will be displayed.
2. Enter the information of the certificate to be generated.
Item
Description
Available number of characters
[Common Name]
Enter the camera address or host name.
64 characters
[Country]
Enter the country name.
2 characters (Country code)
[State]
Enter the state name.
128 characters
[Locality]
Enter the locality name.
128 characters
[Organization]
Enter the organization name.
64 characters
[Organizational
Unit]
Enter the unit name of the organization.
64 characters
[CRT key]
Displays the key size and generation time & date
of the current key.
3. Click the [OK] button after entering the items.
→ The [Save As] dialog box will be displayed.
4. Enter a file name for the CSR in the [Save As] dialog box to save on the PC.
→ The saved CSR file will be applied to the CA.
IMPORTANT
•
The certificate will be issued for the set of the generated CSR and CRT key. If the CRT key is
re-generated or updated after applying to the CA, the issued certificate will be invalidated.
Note
•
This camera generates the CSR file in the PEM format.
Operating Instructions
69
10 Configure the basic settings of the camera [Basic]
10.5.4 Installation of the certificate issued by CA
IMPORTANT
•
•
If the CSR file is not generated, it is impossible to install the certificate (security certificate) issued by
CA.
For the installation, the certificate issued by CA is required.
1. Click the [Browse...] button of “CA Certificate - Certificate install”.
→ The [Open] dialog box will be displayed.
2. Select the certification file and click the [Open] button. Then, click the [Execute] button.
→ The certification will be installed.
Note
•
The host name registered in the installed certificate will be displayed on “CA Certificate Information”. Depending on the status of the certificate, the following are displayed.
Indication
Description
Invalid
The server certification is not installed.
[Host name of the certificate]
The certificate has already been installed and
validated.
Expired
The certification has already expired.
•
When the [Confirm] button is clicked, the registered information of the installed certificate will be
displayed in the “CA Certificate - Confirm” dialog box. (Only “Organizational Unit” will be displayed
with an asterisk (*).)
•
•
When the [Delete] button is clicked, the installed server certificate will be deleted.
When “On” is selected for “Additional info for detecting alteration”, it is impossible to delete the
certificate issued by CA.
To change (or update) the certificate issued by CA, perform step 1 and 2.
•
IMPORTANT
•
•
70
Before deleting the valid certificate (security certificate), confirm that there is a backup file on the PC
or another media. The backup file will be required when installing the certificate again.
The expiration date of the certificate issued by CA can be checked by double-clicking the server
certification file issued by CA.
Operating Instructions
10 Configure the basic settings of the camera [Basic]
10.5.5 Configuration of alteration detection
1. Select “On” for “Additional info for detecting alteration”, and click the [Set] button.
2. Extensive information for alteration detection will be added to video files (MP4 format) recorded after
changing the setting.
IMPORTANT
•
When the “Additional info for detecting alteration” setting is changed, manual recording on the SD
memory card will stop. Start manual saving again as necessary.
Note
•
Alteration detection can be performed on video files (MP4 format) recorded when “On” is selected for
“Additional info for detecting alteration” using exclusive software.
For further information about exclusive software and how to use it, refer to our website below.
http://security.panasonic.com/pss/security/support/info.html
Operating Instructions
71
10 Configure the basic settings of the camera [Basic]
10.6 Access copy images saved on the SD memory
card onto the PC [SD memory card images]
Click the [SD memory card] tab on the “Basic” page. (®page 42, page 44)
The following are descriptions of how to copy images saved on the SD memory card onto the PC. It is necessary
in advance to select “Allow” for “FTP access to camera” on the [Network] tab of the “Network” page.
(®page 145)
IMPORTANT
•
•
It may sometimes be impossible to operate when another user is accessing images on the SD memory
card. In this case, retry later.
Depending on the settings of a proxy server or a firewall, images may not be obtained via a network.
In this case, refer to the network administrator.
1. Click the [Execute] button.
→ The user authentication window will be displayed.
2. Click the [OK] button after entering the user name and password of the camera administrator.
→ The folder in which images are to be saved will be displayed.
Note
•
72
When the FTP server of the camera is logged to access images, the SD memory card is assigned to
Drive B.
Images are saved in different directories according to “Save trigger”.
Move to the directory corresponding to the desired images and copy them.
Refer to page 220 for further information about the directory structure.
Operating Instructions
10 Configure the basic settings of the camera [Basic]
Possible number of JPEG images that can be saved on the SD memory card
(as indications)
For possible number of JPEG images that can be saved on the SD memory card, refer to our website below.
http://security.panasonic.com/pss/security/support/info.html
Possible duration of H.264 images that can be saved on the SD memory card
(as indications)
For possible duration of H.264 images that can be saved on the SD memory card, refer to our website below.
http://security.panasonic.com/pss/security/support/info.html
Operating Instructions
73
10 Configure the basic settings of the camera [Basic]
10.7 Configure the directory of the PC that images
will be downloaded to [Log]
Click the [Log] tab on the “Basic” page. (®page 42, page 44)
The directory of the PC that images recorded on the SD memory card will be downloaded to can be configured
in this section.
Alarm
The settings related to the directory of the PC that recorded images of when alarms occur will be downloaded
to can be performed.
[Recording stream 1] - [Name of the destination directory for downloaded images]
Enter the name of the destination directory to which images recorded in the recording stream 1 are to be
downloaded. For example, enter “C:\alarm” to designate the folder “alarm” under drive C.
• Available number of characters: 3 - 128 characters
• Available characters: Alphanumeric characters, the slash (/), the backslash (\), the colon (:) and the
underscore (_).
[Recording stream 2] - [Name of the destination directory for downloaded images]
Enter the name of the destination directory to which images recorded in the recording stream 2 are to be
downloaded. For example, enter “C:\alarm2” to designate the folder “alarm2” under drive C.
• Available number of characters: 3 - 128 characters
• Available characters: Alphanumeric characters, the slash (/), the backslash (\), the colon (:) and the
underscore (_).
Manual/Schedule
The settings related to the directory name of the PC that images recorded by manual saving or schedule saving
will be downloaded to can be performed.
Designate the destination folder in the same manner as for “Alarm”.
74
Operating Instructions
10 Configure the basic settings of the camera [Basic]
Note
•
Schedule saving is available only when “H.264(1)”, “H.264(2)”, “H.264(3)”, or “H.264(4)” is selected for
“Recording format”.
FTP error
The settings related to the directory name of the PC that recorded images of when FTP errors occur will be
downloaded to can be performed.
Designate the destination folder in the same manner as for “Alarm”.
IMPORTANT
•
When “Name w/o time&date” is selected for “File name” of “FTP periodic image transmission”on the
[Advanced] tab on the “Network” page, FTP error log and associated images will not be saved. To save
them, select “Name w/time&date”. (®page 153)
Note
•
When “H.264(1)”, “H.264(2)”, “H.264(3)”, or “H.264(4)” is selected for “Recording format”, “FTP
error” is unavailable.
[Permission level of viewing logs]
User level settings for viewing and operating “Log” on the “Live” page can be configured.
1. Level 1 only: only Level 1 users can view and operate the “Log”.
2. Level 2 or higher: only Level 1 and Level 2 users can view and operate the “Log”.
3. All users: all users can view and operate the “Log”. However, only Level 1 and Level 2 users can delete
logs, and only Level 1 users can view SD memory card folders.
Default: 1. Level 1 only
Operating Instructions
75
11 Configure the settings relating to images and audio [Image/Audio]
11 Configure the settings relating to images and
audio [Image/Audio]
The settings relating to JPEG and H.264 images such as the settings of image quality, audio, etc. can be
configured on this page.
The “Image/Audio” page has the [JPEG/H.264] tab, the [Image quality] tab, and the [Audio] tab.
11.1 Configure the settings relating to the image
capture mode [JPEG/H.264]
Click the [JPEG/H.264] tab on the “Image/Audio” page. (®page 42, page 44)
[Image capture mode]
Select an image capture mode from the following.
SFx311
SFx310
SPN311
SPN310
SPW311L
1.3 mega pixel [16:9](30fps mode)/1.3 mega pixel [16:9](60fps mode)/1.3 mega pixel [4:3](30fps mode)/2 mega
pixel [16:9](30fps mode)
SPW312L
1.3 mega pixel [16:9](30fps mode)/1.3 mega pixel [4:3](30fps mode)/2 mega pixel [16:9](30fps mode)
• Default: 1.3 mega pixel [16:9](30fps mode)
SPN531
SPW531L
2 mega pixel [16:9](30fps mode)/2 mega pixel [16:9](60fps mode)/2 mega pixel [4:3](30fps mode)/3 mega pixel
[4:3](30fps mode)*
SPW532L
2 mega pixel [16:9](30fps mode)/2 mega pixel [4:3](30fps mode)/3 mega pixel [4:3](30fps mode)*
*Used by super resolution techniques.
• Default: 2 mega pixel [16:9](30fps mode)
IMPORTANT
•
The positions of areas may move out of alignment when the “Image capture mode” setting is changed
when the following area settings are configured. Therefore we recommend that you configure each
area setting after configuring the “Image capture mode”.
– mask area (®page 96)
– privacy zone (®page 103)
– VMD area (®page 126)
– VIQS area (®page 105)
– Cropping outlines (®page 137)
Note
•
76
When “On” is selected for “VIQS” and the setting value for the aspect ratio is changed from “4:3” to
“16:9”, make sure that the VIQS setting value does not exceed the maximum designated range.
Operating Instructions
11 Configure the settings relating to images and audio [Image/Audio]
11.2 Configure the settings relating to JPEG images
[JPEG/H.264]
Click the [JPEG/H.264] tab on the “Image/Audio” page. (®page 42, page 44)
“Live” page (Initial display)
Configure the settings relating to the initial images displayed on the “Live” page.
[Initial display stream]
Select the image to display on the “Live” page from the following.
H.264(1)/H.264(2)/H.264(3)/H.264(4)/JPEG(1)/JPEG(2)/JPEG(3)
• Default: H.264(1)
[Refresh interval (JPEG)*]
Select an interval to refresh the displayed JPEG image from the following.
0.1fps/ 0.2fps/ 0.33fps/ 0.5fps/ 1fps/ 2fps/ 3fps/ 5fps/ 6fps*/ 10fps*/ 12fps*/ 15fps*/ 30fps*
• Default: 5fps
Note
•
•
•
When “On” is selected for “H.264 transmission”, the refresh interval may be longer than the set value
when any value with an asterisk (*) on the right is selected.
Depending on factors such as the network environment, the resolution, the image quality, or the number
of computers concurrently accessing the camera, the transmission interval may be longer than the set
value.
If images are not delivered in the specified transmission interval, you can make the images be delivered
closer to the specified time by lowering the resolution or image quality.
[Image quality (JPEG)]
Select the image quality of JPEG images displayed initially on the “Live” page.
• Default: Quality1
JPEG
Configure the settings such as “Image capture size”, “Quality1”, and “Quality2” of “JPEG(1)”, “JPEG(2)”, and
“JPEG(3)” on this section. Refer to page 79 for further information about the settings relating to H.264 images.
Operating Instructions
77
11 Configure the settings relating to images and audio [Image/Audio]
[Image capture size]
Select the image capture size to display the JPEG image.
SFx311
SFx310
SPN311
SPN310
SPW311L
SPW312L
– When “1.3 mega pixel [16:9](30fps mode)” or “1.3 mega pixel [16:9](60fps mode)” is selected
–
–
•
for“Image capture mode”
1280x720/640x360/320x180/160x90
When “1.3 mega pixel [4:3](30fps mode)” is selected for “Image capture mode”
1280x960/800x600/VGA/400x300/QVGA/160x120
When “2 mega pixel [16:9](30fps mode)” is selected for “Image capture mode”
1920x1080/640x360/320x180/160x90
Default:
– JPEG(1): 1280x720
– JPEG(2): 640x360
– JPEG(3): 320x180
SPN531
SPW531L
SPW532L
– When “2 mega pixel [16:9](30fps mode)” or “2 mega pixel [16:9](60fps mode)” is selected for “Image
–
–
•
capture mode”
1920x1080/1280x720/640x360/320x180/160x90
When “2 mega pixel [4:3](30fps mode)” is selected for “Image capture mode”
1600x1200/1280x960/800x600/VGA/400x300/QVGA/160x120
When “3 mega pixel [4:3](30fps mode)” is selected for “Image capture mode”
2048x1536/1280x960/800x600/VGA/400x300/QVGA/160x120
Default:
– JPEG(1): 1920x1080
– JPEG(2): 640x360
– JPEG(3): 320x180
[Image quality]
Select two types of image quality of JPEG images for each image capture size.
0 Super fine/ 1 Fine/ 2/ 3/ 4/ 5 Normal/ 6/ 7/ 8/ 9 Low
• Default:
– Quality1: 5 Normal
– Quality2: 8
The setting for “Quality1” is activated for FTP periodic image transmission, files attached to alarm E-mails and
SD memory recording.
78
Operating Instructions
11 Configure the settings relating to images and audio [Image/Audio]
11.3 Configure the settings relating to H.264 images
[JPEG/H.264]
Click the [JPEG/H.264] tab on the “Image/Audio” page. (®page 42, page 44)
Configure the settings relating to H.264 image such as “Max bit rate (per client)”, “Image capture size”, “Image
quality”, etc. in this section. Refer to page 77 for the settings relating to JPEG images.
1920x1080
4096kbps *
Smart Coding mode
H.264(1)/H.264(2)/H.264(3)/H.264(4)
[H.264 transmission]
Select “On” or “Off” to determine whether or not to transmit H.264 images.
• On: Transmits H.264 images.
• Off: Does not transmit H.264 images.
• Default: On
Note
•
•
When “On” is selected for “H.264 transmission” in “H.264(1)”, “H.264(2)”, “H.264(3)”, or “H.264(4)”
displaying of H.264 images or JPEG images on the “Live” page will become available.
When “On” is selected for “H.264 transmission” in “H.264(1)”, “H.264(2)”, “H.264(3)”, or “H.264(4)”, the
transmission interval of JPEG images may sometimes become longer.
[Internet mode (over HTTP)]
Select “On” when transmitting H.264 images via the Internet. It is possible to transmit H.264 images without
changing the broadband router settings configured for JPEG image transmission.
• On: H.264 images and audio will be transmitted using the HTTP port. Refer to page 147 for further
information about the HTTP port number settings.
Operating Instructions
79
11 Configure the settings relating to images and audio [Image/Audio]
•
•
Off: H.264 images and audio will be transmitted using the UDP port.
Default: Off
Note
•
•
•
•
When “On” is selected, only “Unicast port (AUTO)” will be available for “Transmission type”.
When “On” is selected, it may take time to start displaying H.264 images.
When “On” is selected, H.264 images may not be displayed depending on the number of the concurrent
access user and audio data availability, etc.
When “On” is selected, only IPv4 access is available.
[Image capture size]
Select the image capture size from the following. What can be selected may be limited depending on the image
capture size already selected.
Image capture
mode
Image capture size
H.264(1)
H.264(2)
H.264(3)
H.264(4)
1.3 mega pixel [16:9]
(30fps mode)
1280x720
640x360
320x180
160x90
1280x720
640x360
320x180
160x90
1280x720
640x360
320x180
160x90
1280x720
640x360
320x180
160x90
1.3 mega pixel [16:9]
(60fps mode)
1280x720
1280x720
640x360
320x180
160x90
1280x720
640x360
320x180
160x90
1280x720
640x360
320x180
160x90
1.3 mega pixel [4:3]
(30fps mode)
1280x960
800x600
VGA
400x300
QVGA
160x120
1280x960
800x600
VGA
400x300
QVGA
160x120
1280x960
800x600
VGA
400x300
QVGA
160x120
1280x960
800x600
VGA
400x300
QVGA
160x120
2 mega pixel [16:9]
(30fps mode)
1920x1080
640x360
320x180
160x90
1920x1080
640x360
320x180
160x90
640x360
320x180
160x90
640x360
320x180
160x90
1920x1080
1280x720
640x360
320x180
160x90
1920x1080
1280x720
640x360
320x180
160x90
1280x720
640x360
320x180
160x90
1280x720
640x360
320x180
160x90
1920x1080
1280x720
1920x1080
1280x720
640x360
320x180
160x90
1280x720
640x360
320x180
160x90
1280x720
640x360
320x180
160x90
SFV311
2 mega pixel [16:9]
(30fps mode)
SPN531
SPW531L
SPW532L
2 mega pixel [16:9]
(60fps mode)
80
Operating Instructions
11 Configure the settings relating to images and audio [Image/Audio]
Image capture size
Image capture
mode
H.264(1)
H.264(2)
H.264(3)
H.264(4)
2 mega pixel [4:3]
(30fps mode)
1600x1200
1280x960
800x600
VGA
400x300
QVGA
160x120
1600x1200
1280x960
800x600
VGA
400x300
QVGA
160x120
1280x960
800x600
VGA
400x300
QVGA
160x120
1280x960
800x600
VGA
400x300
QVGA
160x120
3 mega pixel [4:3]
(30fps mode)
2048x1536
1280x960
800x600
VGA
400x300
QVGA
160x120
2048x1536
1280x960
800x600
VGA
400x300
QVGA
160x120
1280x960
800x600
VGA
400x300
QVGA
160x120
1280x960
800x600
VGA
400x300
QVGA
160x120
•
Default:
SFV311
–
–
–
–
H.264(1): 1280x720
H.264(2): 640x360
H.264(3): 320x180
H.264(4): 160x90
SPN531
–
–
–
–
SPW531L
SPW532L
H.264(1): 1920x1080
H.264(2): 640x360
H.264(3): 320x180
H.264(4): 160x90
Note
•
The “Image capture mode” that can be selected differs depending on the model. Please read
page 76 regarding image capture mode settings.
[Transmission priority]
Select a transmission priority for H.264 images from the following.
• Constant bit rate: H.264 images will be transmitted with the bit rate selected for “Max bit rate (per
client) *”.
• VBR: H.264 images will be transmitted with the frame rate selected for “Frame rate*” while maintaining the
image quality level selected in “Image quality”. H.264 images will be transmitted with the bit rate kept within
the maximum bit rate that is set for “Max bit rate (per client)*”. The image quality is fixed, and the recording
capacity changes according to the “Image quality” setting and conditions of the subject. When calculation
of recording capacity is needed in advance, use “Advanced VBR”.
• Frame rate: H.264 images will be transmitted with the frame rate selected for “Frame rate*”.
• Best effort: In accordance with the network bandwidth, H.264 images will be transmitted with the bit rate
varying between the maximum and minimum bit rates that are set for “Max bit rate (per client)*”.
• Advanced VBR: H.264 images are transmitted at the frame rate specified for “Frame rate*” while the image
quality is controlled so that the average transmission rate during the period specified for “Control time
period” becomes the bit rate selected for “Max bit rate (per client)*”.
• Default: Frame rate
Operating Instructions
81
11 Configure the settings relating to images and audio [Image/Audio]
Note
•
When “Frame rate” or “Advanced VBR” is selected for “Transmission priority”, number of users who
can access the camera may be limited more (may become less than 10).
[Frame rate*]
Select a frame rate for H.264 images from the following.
1fps/ 3fps/ 5fps*/ 7.5fps*/ 10fps*/ 12fps*/ 15fps*/ 20fps*/ 30fps*/60fps*
• Default: 30fps*
Note
•
•
•
When “Frame rate”, “Advanced VBR”, or “VBR” is selected for “Transmission priority”, this setting is
available.
“Frame rate*” is restricted by “Max bit rate (per client)*”. For this reason, the frame rate may be lower
than the specified value when any value marked with an asterisk (*) is selected. When “VBR” is selected
for “Transmission priority”, depending on the settings of “Max bit rate (per client)*” and “Image
quality”, transmission of images may periodically be paused. Check the transmission of images after
changing settings.
H.264(1) will be fixed to 60fps when “2 mega pixel [16:9](60fps mode)” or “1.3 mega pixel [16:9](60fps
mode)” is selected for “Image capture mode”.
[Burst tolerance level]
Select how much the bit rate can exceed “Max bit rate (per client)*” by from the following.
High/Middle/Low
• Default: Low
Note
•
This setting is only available when “Advanced VBR” is selected for “Transmission priority”.
[Control time period]
Select the time period that the bit rate will be controlled for from the following. Images are transmitted so that
the average transmission rate during the selected period becomes the bit rate selected for “Max bit rate (per
client)*”.
1h/6h/24h/1week
• Default: 24h
Note
•
This setting is only available when “Advanced VBR” is selected for “Transmission priority”.
[Max bit rate (per client)*]
Select a H.264 bit rate per a client from the following. When “Best effort” is selected for “Transmission
priority”, set the maximum and minimum bit rates.
64kbps/ 128kbps*/ 256kbps*/ 384kbps*/ 512kbps*/ 768kbps*/ 1024kbps*/ 1536kbps*/ 2048kbps*/ 3072kbps*/
4096kbps*/ 6144kbps*/ 8192kbps*/ 10240kbps*/ 12288kbps*/ 14336kbps*/ 16384kbps*/ 20480kbps*/
24576kbps*/ 30720kbps*/ 40960kbps*
• Default:
– H.264(1): 4096kbps* SPN531 SPW531L SPW532L
– H.264(1): 2048kbps* SFV311
– H.264(2): 1536kbps*
– H.264(3): 1024kbps*
– H.264(4): 512kbps*
* The range of bit rates that can be configured for H.264 bit rates differs depending on the “Transmission
priority” and “Image capture size”.
82
Operating Instructions
11 Configure the settings relating to images and audio [Image/Audio]
When “Constant bit rate”, “Frame rate”, “Advanced VBR”, or “Best effort” is selected for “Transmission
priority”
• 160x120 and 160x90: 64kbps - 2048kbps*
• QVGA, 400x300, VGA, 320x180, and 640x360: 64kbps - 4096kbps*
• 800x600: 128kbps* - 4096kbps*
• 1280x960 and 1280x720: 256kbps* - 8192kbps*
• 1920x1080 and 1600x1200: 512kbps* - 14336kbps*
• 1920x1080 (60fps) and 1280x720 (60fps): 1024kbps* - 24576kbps*
• 2048x1536: 1024kbps* - 24576kbps*
When “VBR” is selected for “Transmission priority”
• 160x120 and 160x90: 64kbps - 40960kbps*
• QVGA, 400x300, VGA, 320x180, and 640x360: 64kbps - 40960kbps*
• 800x600: 128kbps* - 40960kbps*
• 1280x960 and 1280x720: 256kbps* - 40960kbps*
• 1920x1080 and 1600x1200: 512kbps* - 40960kbps*
• 1920x1080 (60fps) and 1280x720 (60fps): 1024kbps* - 40960kbps*
• 2048x1536: 1024kbps* - 40960kbps*
Note
•
The H.264 bit rate is restricted by “Bandwidth control(bit rate)” on the [Network] tab on the “Network”
page (®page 145). For this reason, the bit rate may be lower than the value when any value with an
asterisk (*) on the right is selected.
[Image quality]
Select the image quality of H.264 images from the following.
• When “Transmission priority” is set to “Constant bit rate” or “Best effort”: Low(Motion priority)/
Normal/ Fine(Image quality priority)
• VBR: 0 Super fine/ 1 Fine/ 2/ 3/ 4/ 5 Normal/ 6/ 7/ 8/ 9 Low
• Default: Normal
Note
•
When “Constant bit rate”, “Best effort”, or “VBR” is selected for “Transmission priority”, this setting is
available.
[Smart Coding mode]
Select the adjusting method of stream transmissions from the following.
A smaller amount of data can be transmitted during video with little movement.
On/Off
• Default: Off
Note
•
•
•
Can be set only when “Transmission priority” is set to “VBR”.
When “Smart Coding mode” is set to “On”, refresh interval is fixed at 8s.
When switching the “Smart Coding mode” setting from “On” to “Off”, the “Refresh interval” setting will
return to the “Off” settings.
[Refresh interval]
Select an interval (I-frame interval; 0.2 - 5 seconds) to refresh the displayed H.264 images.
If using under a network environment with frequent error occurrences, shorten the refresh interval for H.264
to diminish image distortions. However, the refresh interval may be longer than the set value.
0.2s/ 0.25s/ 0.33s/ 0.5s/ 1s/ 2s/ 3s/ 4s/ 5s
• Default: 1s
Operating Instructions
83
11 Configure the settings relating to images and audio [Image/Audio]
[Transmission type]
Select the transmission type of H.264 images from the following.
• Unicast port (AUTO): Up to 14 users can access a single camera concurrently. “Unicast port1(Image)”
and “Unicast port2(Audio)” will automatically be selected when transmitting images and audio from the
camera. When it is unnecessary to fix the port number for H.264 image transmission such as when using
in a particular LAN environment, it is recommended to select “Unicast port (AUTO)”.
• Unicast port (MANUAL): Up to 14 users can access a single camera concurrently. It is necessary to select
“Unicast port1(Image)” and “Unicast port2(Audio)” manually to transmit images and audio from the camera.
It is possible to fix the port number of the router used for H.264 image transmission via the Internet by
setting “Unicast port (MANUAL)” (®page 145). Refer to the operating instructions of the router in use.
• Multicast: Unlimited number of users can access a single camera concurrently. Complete the entry field
of “Multicast address”, “Multicast port” and “Multicast TTL/HOPLimit” when transmitting H.264 images with
multicast. Refer to page 8 for further information about the maximum concurrent access number.
• Default: Unicast port (AUTO)
[Unicast port1(Image)]*1
Enter the unicast port number (used to transmit images from the camera).
• Available port number: 1024 - 50000 (Only even numbers are available.)
• Default:
– H.264(1): 32004
– H.264(2): 32014
– H.264(3): 32024
– H.264(4): 32034
[Unicast port2(Audio)]*1
Enter the unicast port number (used to transmit audio from the camera).
• Available port number: 1024 - 50000 (Only even numbers are available.)
• Default:
– H.264(1): 33004
– H.264(2): 33014
– H.264(3): 33024
– H.264(4): 33034
[Multicast address]*2
Enter the multicast IP address. Images and audio will be transmitted to the designated IP address.
• Available IPv4 address: 224.0.0.0 - 239.255.255.255
• Available IPv6 address: Multicast address starting with “FF”
• Default:
– H.264(1): 239.192.0.20
– H.264(2): 239.192.0.21
– H.264(3): 239.192.0.22
– H.264(4): 239.192.0.23
Note
•
Enter a multicast IP address after checking available multicast address.
[Multicast port]*2
Enter the multicast port number (used to transmit images from the camera).
• Available port number: 1024 - 50000 (Only even numbers are available.)
• Default: 37004
84
Operating Instructions
11 Configure the settings relating to images and audio [Image/Audio]
Note
•
When audio is transmitted from the unit, the port number to be used will be the multicast port number
plus “1000”.
[Multicast TTL/HOPLimit]*2
Enter a value for “Multicast TTL/HOPLimit”.
• Available value: 1-254
• Default: 16
IMPORTANT
•
•
*1
*2
When transmitting an H.264 image via a network, the transmitted image sometimes may not be
displayed depending on the settings of a proxy server or a firewall. In this case, refer to the network
administrator.
When two or more network interface cards are installed on the PC in use, the network interface
card(s) not used for receiving images should be invalidated when displaying images using the multicast
port.
It is necessary to designate the unicast port number when “Unicast port (MANUAL)” is selected for “Transmission type”.
It is necessary to designate the multicast IP address when “Multicast” is selected for “Transmission type”.
Operating Instructions
85
11 Configure the settings relating to images and audio [Image/Audio]
11.4 Configure the settings relating to image adjust,
focus, back focus, extra optical zoom, privacy zone,
VIQS, and lens distortion compensation [Image
quality]
Click the [Image quality] tab on the “Image/Audio” page. (®page 42, page 44)
When the [Setup>>] button of each setting item is clicked, the detailed settings menu will be displayed in a
newly opened window. The detailed settings can be configured while monitoring images displayed on the
[Image quality] tab.
The settings relating to image adjust, focus, extra optical zoom, privacy zone, VIQS, and lens distortion
compensation can be configured in this section.
Focus
[Image adjust]
Click the [Setup>>] button to display the setup menu that can configure the settings relating to image quality.
The setup menu will be displayed in a newly opened window. (®page 87)
[Focus]
SFx311
SFx310
SPW311L
SPW312L
SPW531L
SPW532L
Click the [Setup>>] button to display the setup menu that can configure the settings relating to the focus. The
setup menu will be displayed in a newly opened window. (®page 99)
[Back focus]
SPN311
SPN531
Click the [Setup>>] button to display the setup menu that can configure the settings relating to the back focus.
The setup menu will be displayed in a newly opened window. (®page 100)
[Extra optical zoom]
Click the [Setup>>] button to display the setup menu that can configure the extra optical zoom. The setup menu
will be displayed in a newly opened window. (®page 101)
86
Operating Instructions
11 Configure the settings relating to images and audio [Image/Audio]
[Privacy zone]
Click the [Setup>>] button to display the setup menu that can configure the settings relating to the privacy
zone. The setup menu will be displayed. (®page 103)
[VIQS]
Click the [Setup>>] button to display the setup menu that can configure the settings relating to VIQS. The setup
menu will be displayed. (®page 107)
[Lens distortion compensation]
Click the [Setup>>] button to display the setup menu that can configure the settings relating to lens distortion
compensation. The setup menu will be displayed in a newly opened window. (®page 109)
11.4.1 Configure the settings relating to image quality (“Image
adjust” setup menu)
Click the [Setup>>] button of “Image adjust” on the [Image quality] tab of the “Image/Audio” page.
(®page 86)
The settings relating to image quality can be configured with the setup menu displayed in a newly displayed
window. When the values are changed, the changed values will be applied to the currently displayed image
on the [Image quality] tab.
Operating Instructions
87
11 Configure the settings relating to images and audio [Image/Audio]
88
Operating Instructions
11 Configure the settings relating to images and audio [Image/Audio]
[Super Dynamic(SD)]
SFx311
SFx310
SPN311
SPN310
SPW311L
SPN531
SPW531L
Select “On(High)”, “On(Normal)”, or “Off” to determine whether or not to activate the super dynamic function.
When “2 mega pixel [16:9](60fps mode)” or “1.3 mega pixel [16:9](60fps mode)” is selected for “Image capture
mode”, this setting is unavailable.
Refer to the description “Super Dynamic function” about the super dynamic function.
• On(High): The super dynamic function will work. When “On(High)” is selected, emphasis is put on the
contrast when correcting the graduation.
• On(Normal): The super dynamic function will work. When “On(Normal)” is selected, emphasis is put on
the sensitivity when correcting the graduation.
• Off: The super dynamic function will not work.
• Default: On(Normal)
Note
•
•
When the following are observed depending on the light condition, select “Off” for “Super
Dynamic(SD)”.
– When flickering appears or the color changes on the screen
– When noise appears in the brighter area on the screen
When “Outdoor scene” or “Indoor scene” is selected for “Light control mode”, this setting is available.
Super Dynamic function
SFx311
SFx310
SPN311
SPN310
SPW311L
SPN531
SPW531L
When there is wide variation between the illumination of light and dark areas of the location being monitored,
the camera adjusts the lens iris in accordance with the brighter areas. This causes loss of detail in darker areas.
Conversely, adjusting the lens brightness for the darker areas causes the brighter areas to become washed
out.
Super Dynamic digitally combines an image that is set up for a clear view of the brighter areas with an image
that is set up for a clear view of the darker areas, creating a final image that preserves overall detail.
A
B
A. Subject in the dark
area is hard to notice...
B. Subject in the bright
area is washed out...
C. Creates a clearer
image by digitally
combining images
C
Operating Instructions
89
11 Configure the settings relating to images and audio [Image/Audio]
[Face SD]
SFx311
SFx310
SPN311
SPN310
SPW311L
SPN531
SPW531L
With the “Face SD” setting, if a person's face is dark and difficult to see, by combining the face detection and
Super Dynamic functions, the area with the face in the image can be corrected to become brighter and easier
to see.
Select “On” or “Off” to determine whether or not to interact with the Super Dynamic function.
• On: The interactive control with face detection will work.
• Off: The interactive control with face detection will not work.
• Default: Off
Note
•
When “Off” is selected for “Super Dynamic(SD)”, the interactive control with face detection is
unavailable.
[Wide dynamic range (WDR)]
SPW312L
SPW532L
Select “On” or “Off” to determine whether or not to activate the wide dynamic range function.
This function compensates brightness so that it produces clearer images even if objects have various
illumination intensities.
• On(High): The wide dynamic range will work. When “On(High)” is selected, emphasis is put on the contrast
when correcting the graduation.
• On(Normal): The wide dynamic range will work. When “On(Normal)” is selected, emphasis is put on the
sensitivity when correcting the graduation.
• Off: The wide dynamic range will not work.
• Default: On(Normal)
IMPORTANT
•
•
When the wide dynamic range function is activated, noise may be increased in the dark area of the
object.
The setting is available only when “Outdoor scene”, “Indoor scene (50 Hz)” or “Indoor scene (60 Hz)”
is selected for “Light control mode”.
[Face WDR]
SPW312L
SPW532L
With the “Face WDR” setting, if a person's face is dark and difficult to see, by combining the face detection
and wide dynamic range functions, the area with the face in the image can be corrected to become brighter
and easier to see.
Select “On” or “Off” to determine whether or not to interact with the face detection function.
• On: The interactive control with face detection will work. The dynamic range is controlled in accordance
with the illuminance level around the face.
• Off: The interactive control with face detection will not work.
• Default: Off
Note
•
•
When “Off” is selected for “Wide dynamic range (WDR)”, the interactive control with face detection is
deactivated.
There may be some cases that the effect is not distinct when the faces are too dark to recognize due
to strong backlight.
[Adaptive black stretch]
Select “On” or “Off” to determine whether or not to activate the darkness compensation function. The darkness
compensation function can make darker parts of images brighter by digital image processing.
• On: Activates the darkness compensation function.
• Off: Deactivates the darkness compensation function.
• Default: Off
90
Operating Instructions
11 Configure the settings relating to images and audio [Image/Audio]
IMPORTANT
•
When “On” is selected for “Adaptive black stretch”, noise in the darker parts may be increased, and
parts around borders between the darker parts and the brighter parts may become darker/brighter than
the other darker/brighter parts.
Note
•
When “On(High)” or “On(Normal)” is selected for “Super Dynamic(SD)” or “Wide dynamic range
(WDR)”, “Adaptive black stretch” is unavailable.
[Back light compensation (BLC)]
Select “On” or “Off” to determine whether or not to activate the back light compensation (BLC) function. When
“On(High)” or “On(Normal)” is selected for “Super Dynamic(SD)” or “Wide dynamic range (WDR)”, this setting
is unavailable.
The back light compensation function can compensate back light by setting mask areas on brighter parts of
images.
• On: Mask areas will be set automatically.
• Off: Mask areas will not be set automatically. It is necessary to set them manually.
• Default: Off
[Mask area]
When “Off” is selected for “Super Dynamic(SD)”, “Wide dynamic range (WDR)” and “Back light compensation
(BLC)”, it is possible to compensate for backlight by masking brighter areas.
Refer to page 96 for information on how to set the mask area.
[Light control mode]
Select the light control mode from the following.
• Outdoor scene: Depending on the brightness level (illuminance), the iris will automatically be controlled
together with the shutter speed adjustment to control light. When shooting a bright subject such as outdoor,
etc., select this parameter. Be aware that flicker may occur when a subject is under fluorescent lighting.
• Indoor scene (50 Hz) / Indoor scene (60 Hz): The shutter speed will automatically be adjusted to prevent
flicker caused by fluorescent light. Select 50 Hz or 60 Hz corresponding to the location where the camera
is in use.
SPN310
SPN531 : Use shutter speed adjustment to control light.
• ELC SPN311
• Fix shutter:
– When “2 mega pixel [16:9](60fps mode)” or “1.3 mega pixel [16:9](60fps mode)” is selected for “Image
capture mode”:
1/60 Fix, 1/100 Fix, 1/120 Fix, 1/250 Fix, 1/500 Fix, 1/1000 Fix, 1/2000 Fix, 1/4000 Fix, 1/10000 Fix
– When a setting other than “2 mega pixel [16:9](60fps mode)” or “1.3 mega pixel [16:9](60fps mode)”
is selected for “Image capture mode”:
1/30 Fix, 3/100 Fix, 3/120 Fix, 2/100 Fix, 2/120 Fix, 1/100 Fix, 1/120 Fix, 1/250 Fix, 1/500 Fix, 1/1000
Fix, 1/2000 Fix, 1/4000 Fix, 1/10000 Fix
• Default: Outdoor scene
Note
•
•
•
When a faster shutter speed is selected (up to 1/10000), it is possible to capture a fast moving object
with less blur.
When a faster shutter speed is selected, the sensitivity will become lower.
When “On(High)” or “On(Normal)” is selected for “Super Dynamic(SD)” or “Wide dynamic range
SPN310
SPN531
” are not available. To configure “Fix
(WDR)”, “Fix shutter” and “ELC SPN311
SPN310
SPN531
”, set “Super Dynamic(SD)” or “Wide dynamic range
shutter” and “ELC SPN311
(WDR)” to “Off”.
Operating Instructions
91
11 Configure the settings relating to images and audio [Image/Audio]
[AGC]
Select a method of gain adjustment from the following.
• On(High)/ On(Mid)/ On(Low): When the luminance of the subject becomes darker, gain will be
automatically increased and screen will become brighter. “High”, “Mid” and “Low” are indications of gain
level.
• Off: Images will be captured with the fixed gain level.
• Default: On(High)
[Maximum shutter]
The maximum shutter time adjusts the storage time of the sensor. The following are available for the recording
duration.
Max.1/1000s, Max.1/500s, Max.1/250s, Max.1/120s, Max.2/120s, Max.1/100s, Max.2/100s, Max.1/60s, Max.
1/30s, Max.2/30s, Max.4/30s, Max.6/30s, Max.10/30s, Max.16/30s
• Default: Max.1/30s
IMPORTANT
•
When a value with an interval longer than “Max.1/30s” (Max.2/30s/ Max.4/30s/ Max.6/30s/ Max.
10/30s/ Max.16/30s) is selected for “Maximum shutter”, the frame rate may become lower. Noise or
white dots (blemishes) may sometimes appear.
Note
•
•
•
•
•
•
•
“Max.1/60s” is available only when “2 mega pixel [16:9](60fps mode)” or “1.3 mega pixel [16:9](60fps
mode)” is selected for “Image capture mode”.
When “2 mega pixel [16:9](60fps mode)” or “1.3 mega pixel [16:9](60fps mode)” is selected for “Image
capture mode”, “Max.2/100s” will become unavailable.
“Max.1/120s” and “Max.2/120s” are available only when “Indoor scene (60 Hz)” is selected for “Light
control mode”.
When “Max.16/30s” is selected, for example, sensitivity will automatically be increased up to x16.
When “Fix shutter” is selected for “Light control mode”, this setting is unavailable.
When “Off” is selected for “AGC”, values with an interval longer than “Max. 1/30s” (Max.2/30s/ Max.
4/30s/ Max.6/30s/ Max.10/30s/ Max.16/30s) will become unavailable.
When “2 mega pixel [16:9](60fps mode)” or “1.3 mega pixel [16:9](60fps mode)” is selected for “Image
capture mode”, “Max. 1/30s” will also become unavailable.
The available values change depending on the light control mode settings.
[Day & Night(IR)]
SFx311
SPN311
SPW311L
SPW312L
SPN531
SPW531L
SPW532L
Select switching between the color mode and the black & white mode from the following.
• Off: The color mode is selected.
• On: The black & white mode is selected.
• Auto1(Normal): The camera automatically switches between the color mode and the black & white mode
in accordance with picture brightness (luminance). The black & white mode will automatically be selected
when the lighting condition becomes darker, while the color mode will automatically be selected when it
becomes brighter.
• Auto2(IR Light): Suitable when using near-infrared light source at night.
• Auto3(Super Chrome Compensation(SCC)): Suitable to keep the color mode even under darker light
condition. The color mode will be carried on by the Super Chrome Compensation (SCC) function even
under illumination that is lower than Auto1(Normal).
SPN311
SPN531
• Default: Auto1(Normal) SFx311
SPW311L
SPW312L
SPW531L
SPW532L
• Default: Auto2(IR Light)
Super Chrome Compensation (SCC) function
This function achieves faithful color images using the proprietary color compensation technology that
reproduce images even under low illumination where it is usually difficult to capture objects faithfully.
92
Operating Instructions
11 Configure the settings relating to images and audio [Image/Audio]
Note
•
•
•
Since the color compensation technology is used for “Auto3(Super Chrome Compensation(SCC))”,
some colors may look different from the actual objects depending on the light condition (such as when
infrared lights are used).
The operating sound might be heard when changing to black-and-white mode, however it does not
indicate any malfunction.
When images are made darker by pressing the [-] (darker) [Brightness] button on the “Live” page,
images may not automatically switch to black and white mode.
[Day & Night(electrical)]
SFx310
SPN310
Select switching between the color mode and the black & white mode from the following.
• Off: The color mode is selected.
• Auto: Switches from color to black-and-white images when the ambient brightness (illuminance) of the
camera is approx. 1.0 lx or less. It takes time to switch between modes.
• Default: Off
[Level]
SFx311
SPN311
SPW311L
SPW312L
SPN531
SPW531L
SPW532L
Select the threshold illuminance level (brightness) to switch between the color mode and the black & white
mode.
The descriptions about the following threshold illuminance levels are given when “Off” is selected for “Super
Dynamic(SD)” or “Wide dynamic range (WDR)”.
• High: Switches from the color mode to the black & white mode when the ambient brightness (illuminance)
of the camera is approx. 2 lx or less.
• Low: Switches from the color mode to the black & white mode when the ambient brightness (illuminance)
of the camera is approx. 1 lx or less.
• Default: High
[Dwell time]
SFx311
SPN311
SPW311L
SPW312L
SPN531
SPW531L
SPW532L
Select a wait time for switching between the color mode and the black & white mode from the following.
2s/ 10s/ 30s/ 1min
• Default: 10s
[IR LED Light]
SPW311L
SPW531L
SPW312L
SPW532L
Select whether or not to use the built-in IR LED light when in black-and-white mode, and select the intensity
of the IR LED light from the following.
• Off: IR LED light does not light.
• Auto(High)/Auto(Mid)/Auto(Low): The IR LED light lights, and according to the luminance of the subject,
the screen will automatically become brighter. “High”,“Mid”,and “Low” are indications of the IR LED light
intensity.
• Default: Auto(High)
Note
•
•
“IR LED Light” can be used when “On” or “Auto2(IR Light)” is selected for “Day & Night(IR)”.
Adjust the “IR LED Light” settings according to factors such as the setting conditions or distance from
the subject.
[Intensity control]
SPW311L
SPW531L
SPW312L
SPW532L
When “On” is selected for “Intensity control”, the intensity is controlled so that subjects in images are not
overexposed.
• Default: On
Operating Instructions
93
11 Configure the settings relating to images and audio [Image/Audio]
Note
•
•
“Intensity control” is only available when “On” or “Auto2(IR Light)” is selected for “Day & Night(IR)”, and
“Off” is selected for “Super Dynamic”.
When “On” is selected for “Intensity control” and there is a bright part in an image, the entire image
may be made darker. In this case, if you select “Off” for “Intensity control”, the image will become
brighter.
[White balance]
Select a method of white balance adjustment from the following.
White color can be adjusted by “Red gain” and “Blue gain”.
• ATW1: Selects the automatic tracing white balance mode. The camera will constantly check the color
temperature of the light source and adjust the white balance automatically. Operating color temperature
range is approx. 2,700 K to 6,000 K.
• ATW2: Selects the automatic tracing white balance mode under a sodium lamp. The camera will adjust
the white balance automatically under a sodium lamp. Operating color temperature range is approx. 2,000
K to 6,000 K.
• AWC: Selects the automatic white balance control mode. This adjustment is suitable for a location where
a light source is stable. Operating color temperature range is approx. 2,000 K to 10,000 K.
• Default: ATW1
Note
•
•
Under the following conditions, color may not be faithfully processed. In these cases, select “AWC”.
– When shooting a subject whose major part is a thick color
– When shooting blue sky or sun at sunset
– When shooting a subject whose luminance is too low
When “AWC” is selected, click the [Set] button.
[Red gain]
Adjust the red color of images.
When the cursor is moved in the “+” direction, the red color will become thicker. When the cursor is moved in
the “-” direction, the red color will be thinner. Click the [Reset] button to reset the color to the default.
• Default: 128
[Blue gain]
Adjust the blue color of images.
When the cursor is moved in the “+” direction, the blue color will become thicker. When the cursor is moved
in the “-” direction, the blue color will be thinner. Click the [Reset] button to reset the color to the default.
• Default: 128
[DNR]
The digital noise reduction function reduces noise automatically under the condition of low illuminance. Select
an effect level “High” or “Low” for the digital noise reduction.
• High: High DNR, increases afterimage
• Low: Low DNR, reduces afterimage
• Default: High
[Chroma gain level]
Adjusts the chroma level (color density).
When the cursor is moved in the “+” direction, the colors will become thicker. When the cursor is moved in the
“-” direction, the colors will be thinner. Click the [Reset] button to reset the color to the default.
• Default: 128
94
Operating Instructions
11 Configure the settings relating to images and audio [Image/Audio]
[Aperture level]
Adjust the aperture level (outline compensation).
Images will be sharper when the cursor is moved in the “+” direction, and will be softer when the cursor is
moved in the “-” direction. Click the [Reset] button to reset the color to the default.
• Default: 16
[Pedestal level]
Adjust the black level of images by moving the cursor.
When the cursor is moved to the “+” direction, images will become brighter. When the cursor is moved to the
“-” direction, images will be darker. Click the [Reset] button to reset the color to the default.
• Default: 128
[Fog compensation]
Select “On” or “Off” to determine whether or not to activate the fog compensation function. When “On(High)”
or “On(Normal)” is selected for “Super Dynamic(SD)” or “Wide dynamic range (WDR)”, or when “On” is selected
for “Adaptive black stretch”, this setting is not available.
The fog compensation function can make dim images that have been affected by fog or other conditions clearer
using digital image processing.
• On: Activates the fog compensation function.
• Off: Stops the fog compensation function.
• Default: Off
[Level]
Adjust the fog compensation level.
The level of fog compensation will increase when the cursor is moved in the “+” direction, and decrease when
the cursor is moved in the “-” direction. Click the [Reset] button to reset to the default setting.
Default: 64
[High light compensation(HLC)]
Select “On” or “Off” to determine whether or not to activate the high light compensation function. When
“On(High)” or “On(Normal)” is selected for “Super Dynamic(SD)” or “Wide dynamic range (WDR)”, or when
“On” is selected for “Back light compensation (BLC)”, this setting is not available.
When the high light compensation function is activated, if there are bright lights (such as those from car
headlights) at night, blown out highlights of subjects can be limited.
On: Activates the high light compensation function.
Off: Deactivates the high light compensation function.
Default: Off
[Level]
Adjust the high light compensation level.
The level of compensation will increase when the cursor is moved in the “+” direction, and decrease when the
cursor is moved in the “-” direction. Click the [Reset] button to reset to the default setting.
Default: 16
[Scene file]
The combination of settings used to adjust image quality can be saved as a scene file. The scene file can be
selected here.
Registered scene files can be configured in the “Schedule” page (®page 183). If the timing of when images
are viewed greatly affects the area where images are viewed, registering scene files to the schedule can let
you match a combination of settings to different times of day in order to view images in the best conditions.
[Scene file title]
The scene file name (up to 10 characters) displayed in “Scene file” can be changed. Only file names displayed
in “1:” and “2:” can be changed.
Operating Instructions
95
11 Configure the settings relating to images and audio [Image/Audio]
Unavailable characters: " &
[Load] button
Loads the setting data selected in “Scene file” and changes the current image accordingly.
[Register] button
The combination of settings used to adjust image quality that are currently displayed can be registered to the
scene file displayed in “Scene file”.
[Close] button
Click this button to quit the “Image adjust” setup menu.
11.4.2 Set mask areas
When “Off” is selected for “Super Dynamic(SD)”, “Wide dynamic range (WDR)” and “Back light compensation
(BLC)”, it is possible to compensate for backlight by masking brighter areas.
96
Operating Instructions
11 Configure the settings relating to images and audio [Image/Audio]
1. Display the “Image adjust” setup menu. (®page 86)
Operating Instructions
97
11 Configure the settings relating to images and audio [Image/Audio]
2. Click the [Start] button of “Mask area”.
→ Borders will appear and the image displayed on the [Image quality] tab will be divided into 48 (6x8).
Focus
3. Click the divided areas to be masked.
→ The clicked areas will be masked and will become white. To cancel masking, click the area again.
Focus
4. Click the [End] button after completing masking areas.
→ The borders on the image displayed on the [Image quality] tab will disappear.
98
Operating Instructions
11 Configure the settings relating to images and audio [Image/Audio]
IMPORTANT
•
•
The mask area may move out of alignment when the JPEG/H.264 “Image capture mode” setting is
changed. Make sure to check the mask area after changing the “Image capture mode” setting.
The mask area may move out of alignment when “Extra optical zoom” is configured. Make sure to
check the mask area after configuring “Extra optical zoom”.
Note
•
When the [Reset] button is clicked, masking for all the masked areas will be canceled.
11.5 Configure the focus setting (“Focus” setup
menu)
SFx311
SFx310
SPW311L
SPW312L
SPW531L
SPW532L
Click the [Setup>>] button of “Focus” on the [Image quality] tab of the “Image/Audio” page.
Adjust the focus setting by moving the lens focus to the appropriate position.
Manual and auto adjustments are available.
The auto focus function also allows users to correct out of focus when changing between color and black &
white images.
Focus
Auto focus
[Auto focus]
The auto focus function starts to automatically adjust focus based on a subject located in the center of the
screen by clicking the [Execute] button.
IMPORTANT
•
•
When a value with an interval longer than “Max.1/30s” (Max.2/30s/ Max.4/30s/ Max.6/30s/ Max.
10/30s/ Max.16/30s) is selected for “Maximum shutter” (®page 92), if “Auto focus” is executed during
slow shutter operations at night, it may take a long time to complete “Auto focus”.
In the following locations or with the following subjects, the focus may not be able to be automatically
adjusted. In this case, manually adjust the focus.
– when the subject moves a lot
– when there are large changes to the lighting intensity
– when the light level is low
– when the subject or location is extremely bright or reflective
– when viewing through windows
– when the dome cover is in a locations where it can easily become dirty
Operating Instructions
99
11 Configure the settings relating to images and audio [Image/Audio]
– locations where there is not much contrast such as a white wall
– locations where the front cover often becomes dirty
– when there is harsh flickering
•
When images in the near-infrared light area change from color to black & white, images may be out of
focus due to the nature of optical properties. In this case, the focus can automatically be corrected by
selecting “Auto” or “Preset” for “Adjusting method” (the focus will not automatically be adjusted
according to the illumination level change once the focus is corrected).
[Focus]
The focus can be adjusted manually.
• [Near] button: Click this button to adjust the focus to the “Near” side.
• [Reset] button: Click this button to reset the focus to the default.
• [Far] button: Click this button to adjust the focus to the “Far” side.
SPW311L
SPW312L
SPW531L
SPW532L
SPN531
SPN311
[Adjusting method] SFx311
Select the focus adjustment method upon switching between the color mode and the black & white mode.
• Auto: Adjusts the back focus function automatically and corrects the focus when switching between color
and black & white images.
• Preset: Performs the preset movement to each specified back focus position when switching between
color and black & white images. The preset position is the back focus position specified last time, which
was automatically memorized for each of color images and black & white images.
• Preset: Performs the preset movement to each specified focus position when switching between color and
black & white images. The preset position is the focus position specified last time, which was automatically
memorized for each of color images and black & white images.
• Fix: Fixes the position after adjusting the focus either automatically or manually.
• Default: Auto
[Close] button
Click this button to close the “Focus” setup menu.
11.6 Back focus setting (“Back focus” setup menu)
SPN311
SPN531
Click the [Setup>>] button of “Back focus” on the [Image quality] tab of the “Image/Audio” page.
Adjust the back focus by moving the MOS image sensor of the camera to the appropriate position. Manual and
auto adjustment are available.
100
Operating Instructions
11 Configure the settings relating to images and audio [Image/Audio]
The back focus setting can be configured to automatically adjust the back focus and correct out of focus areas
when changing between color and black & white images.
The auto back focus function starts to automatically adjust back focus based on a subject located in the center
of the screen by clicking the [Execute] button.
[Focus]
The back focus can be adjusted manually.
• [Near] button: Click this button to adjust the focus to the “Near” side.
• [Reset] button: Click this button to reset the focus to the default.
• [Far] button: Click this button to adjust the focus to the “Far” side.
[Adjusting method]
Select the back focus adjustment method upon switching between the color mode and the black & white mode.
• Auto: Adjusts the back focus function automatically and corrects the focus when switching between color
and black & white images.
• Preset: Performs the preset movement to each specified back focus position when switching between
color and black & white images. The preset position is the back focus position specified last time, which
was automatically memorized for each of color images and black & white images.
• Fix: Fixes the position after adjusting the back focus either automatically or manually.
• Default: Auto
[Close] button
Click this button to close the “Back focus” setup menu.
11.7 Adjust the angular field of view using the extra
optical zoom function
Click the [Setup>>] button of “Extra optical zoom” on the [Image quality] tab of the “Image/Audio” page.
(®page 86)
Operating Instructions
101
11 Configure the settings relating to images and audio [Image/Audio]
It is possible to adjust the angular field of view using the extra optical zoom function.
•
: Click this button to adjust the zoom ratio to the “Wide” side.
•
: Click this button to set the zoom ratio to x1.0.
•
: Click this button to adjust the zoom ratio to the “Tele” side.
•
: Click these buttons to adjust the horizontal/vertical position of the image after zooming.
Note
•
•
•
SPW531L
SPW532L ” or “2 mega pixel [16:9](60fps
When “2 mega pixel [16:9](30fps mode) SPN531
mode)” is selected for “Image capture mode”, the maximum zoom ratio of the extra optical zoom
becomes x3.0.
When “2 mega pixel [4:3](30fps mode)” or “3 mega pixel [4:3](30fps mode)” is selected for “Image
capture mode”, the maximum zoom ratio of the extra optical zoom becomes x2.5.
When “1.3 mega pixel [16:9](30fps mode)” or “1.3 mega pixel [16:9](60fps mode)” or “1.3 mega pixel
[4:3](30fps mode)” or “2 mega pixel [16:9](30fps mode) SFV311 ”is selected for “Image capture
mode”, the maximum zoom ratio of the extra optical zoom becomes x2.0.
IMPORTANT
•
102
The positions will move out of alignment if extra optical zoom settings are configured when the mask
area (®page 96), privacy zone (®page 103), VMD area (®page 126), VIQS area (®page 107), or
cropping area (®page 137) is configured. To prevent this, perform the setting for the extra optical
zoom function before other settings.
Operating Instructions
11 Configure the settings relating to images and audio [Image/Audio]
11.8 Configure the settings relating to the privacy
zone (“Privacy zone” setup menu)
Click the [Setup>>] button of “Privacy zone” on the [Image quality] tab of the “Image/Audio” page.
(®page 86)
When there is a zone that you do not want to display, set the zone as a privacy zone not to be displayed. Up
to 8 privacy zones can be set.
[Area]
The privacy zone will be set when an area is designated by dragging the mouse. Each zone can be overlapped.
The zones are numbered sequentially from area 1.
Note
•
Set the privacy zone larger than the size of an object to be hidden.
[Status]
Select “On” or “Off” to determine whether or not to display the privacy zone.
• On: The privacy zone will be displayed.
• Off: The privacy zone will not be displayed.
• Default: Off
[Delete] button
Click the [Delete] button corresponding to the zone to be deleted.
[Display type]
• Gray: Displays in gray.
• Mosaic: Displays in mosaic.
• Default: Gray.
Operating Instructions
103
11 Configure the settings relating to images and audio [Image/Audio]
IMPORTANT
•
When “Mosaic” is selected for [Display type], image behind the set area can be seen through.
Therefore, the object and person behind the area can be recognized to some extent.
Always check the result image according to factors such as the setting conditions or the subject.
Note
•
When “2 mega pixel [16:9](60fps mode)” is selected for [Image capture mode], “Mosaic” cannot be
selected.
[Close] button
Click this button to close the “Privacy zone” setup menu.
IMPORTANT
•
•
104
After configuring the privacy zone, the privacy zone may move out of alignment when the JPEG/H.264
“Image capture mode” setting is changed. Make sure to check the privacy zone after changing the
“Image capture mode” setting.
When “2 mega pixel [16:9](60fps mode)” is selected for the JPEG/H.264 “Image capture mode” setting,
a maximum of 2 privacy zones can be set.
Operating Instructions
11 Configure the settings relating to images and audio [Image/Audio]
11.9 Configure the VIQS setting
Click the [Setup>>] button of “VIQS” on the [Image quality] tab of the “Image/Audio” page. (®page 86)
VIQS is an abbreviation of Variable Image Quality on Specified area and is a feature that enables you to change
the images of a specified area.
It is possible to enhance the image quality of the specified range within a shooting area (image).
It is also possible to moderate the image data size by lowering the image quality of other areas.
The VIQS setting is available only for H.264 images.
Up to 8 VIQS areas can be set.
To check the image after configuring VIQS, when H.264 images are selected under “Stream”, you can check
the image by pressing the [Confirm] button. You can also check by displaying an H.264 image on the “Live”
page.
[Area]
When selecting a VIQS area in the screen, it will be numbered as area 1. (Subsequent areas will be numbered
in the order of selection.)
[Status]
Select “On” or “Off” to determine whether or not to use the VIQS area.
• On: The VIQS area will be set.
Operating Instructions
105
11 Configure the settings relating to images and audio [Image/Audio]
•
•
Off: Does not set the VIQS area.
Default: Off
[Delete] button
Deletes the VIQS area. Click the button to delete the VIQS area.
[Level]
Configure the difference level in the image quality between specified areas and non-specified areas. The
greater the difference level, the more the image quality of the non-specified area is reduced. This makes it
possible to moderate the image data size.
0 Min./ 1/ 2/ 3/ 4/ 5 Normal/ 6/ 7/ 8/ 9 Max.
• Default: 5 Normal
Stream
[H.264(1)]
Select “On” or “Off” to determine whether or not to activate the VIQS function for the transmitted (H.264(1))
images.
The VIQS (H.264(1)) images can be confirmed with the [Confirm] button.
• Default: Off
[H.264(2)]
Select “On” or “Off” to determine whether or not to activate the VIQS function for the transmitted (H.264(2))
images.
The VIQS (H.264(2)) images can be confirmed with the [Confirm] button.
• Default: Off
[H.264(3)]
Select “On” or “Off” to determine whether or not to activate the VIQS function for the transmitted (H.264(3))
images.
The VIQS (H.264(3)) images can be confirmed with the [Confirm] button.
• Default: Off
[H.264(4)]
Select “On” or “Off” to determine whether or not to activate the VIQS function for the transmitted (H.264(4))
images.
The VIQS (H.264(4)) images can be confirmed with the [Confirm] button.
• Default: Off
IMPORTANT
•
After the VIQS setting is set to “On”, the VIQS area may move out of alignment when the JPEG/H.264
“Image capture mode” setting is changed. Make sure to check the VIQS setting after changing the
“Image capture mode” setting.
Note
•
•
•
106
Refer to page 107 for setting procedure of the VIQS area.
When “Off” is selected for “H.264 transmission” of the applicable stream, the stream selection cannot
be changed.
When “Cropping” in “Advanced view” is selected, “Stream” cannot be selected.
Operating Instructions
11 Configure the settings relating to images and audio [Image/Audio]
11.10 Configure the VIQS area
The VIQS area is specified by following the steps below.
1. Drag the mouse on the screen to specify the area (up to 8 areas).
→ The specified area is set to area “1(White)”, and the outline is displayed.
The areas are set in the area number order from number 1. The color next to the area number show
the color of the corresponding outline.
2. Configure the difference level in the image quality between specified areas and non-specified areas. The
greater the difference level, the more the image quality of the non-specified area is reduced. This makes
it possible to moderate the image data size.
3. Select On/Off to activate/deactivate a distributed image of “H.264(1)”, “H.264(2)”, “H.264(3)”, or “H.
264(4)”.
4. Click the [Set] button.
→ This unit is updated with the setting contents. Click the [Delete] button corresponding to the area to be
deleted.
5. Click the [Confirm] button.
→ The image (“H.264(1)”, “H.264(2)”, “H.264(3)”, or “H.264(4)”) that the [Confirm] button was pressed for
is displayed. When a window is newly opened and about 3 seconds pass, the currently outputted bit
rate can be confirmed with the configured VIQS.
Operating Instructions
107
11 Configure the settings relating to images and audio [Image/Audio]
IMPORTANT
•
•
•
108
No setting contents are determined unless the [Set] button is clicked.
To check the image after configuring VIQS, display an H.264 image on the “Live” page, or press the
[Confirm] button under “Stream”.
The outputted bit rate changes depending on the subject. Confirm the bit rates with actual subjects
used when operating the camera.
Operating Instructions
11 Configure the settings relating to images and audio [Image/Audio]
11.11 Configure the settings relating to lens
distortion compensation
Click the [Setup>>] button of “Lens distortion compensation” on the [Image quality] tab of the “Image/Audio”
page. (®page 86)
Distortion correction can be performed using lens distortion compensation.
The amount of compensation performed can be adjusted.
•
The degree of distortion compensation varies depending on the image capture mode. Configure the image
capture mode before configuring the lens distortion compensation.
Operating Instructions
109
11 Configure the settings relating to images and audio [Image/Audio]
11.12 Configure the settings relating to audio
[Audio]
SFx311
SPN311
SPW311L
SPN531
SPW531L
SFN310
SPN310
Click the [Audio] tab on the “Image/Audio” page. (®page 42, page 44)
The settings relating to audio can be configured on this page.
Note
•
•
Images and audio will not be synchronized. Therefore, images and audio may not always match.
Audio may be interrupted depending on the network environment.
[Audio transmission/reception]
Select the communication mode used for audio data transmission/reception between the camera and the PC
from the following.
SPN311
SPW311L
SPN531
SPW531L
SFN310
SPN310
• Off SFx311
: Does not receive/transmit audio
between the camera and the PC. Therefore, the settings and controls relating to audio will be invalidated.
SPN311
SPW311L
SPN531
SPW531L
SFN310
SPN310
• Mic input SFx311
: The PC receives audio
data from the camera. Audio can be heard with images on the PC. Images and audio will not be
synchronized.
SPN311
SPW311L
SPN531
SPW531L : Audio data from the PC will be transmitted
• Audio output SFx311
to the camera. Audio can be heard from the speaker connected to the camera.
SPN311
SPW311L
SPN531
SPW531L : Both reception and
• Interactive(Half-duplex) SFx311
transmission are available. However, audio data cannot simultaneously be transmitted and received.
SPN311
SPW311L
SPN531
SPW531L : Both reception and
• Interactive(Full-duplex) SFx311
transmission are simultaneously available.
• Default: Off
Note
•
•
•
110
Howling may be generated depending on usage conditions. If howling is generated, prevent sound
generated by the PC from entering the PC microphone.
When “Multicast” is selected for “Transmission type” on the [JPEG/H.264] tab of the “Image/Audio”
page, audio transmission will become unavailable while monitoring H.264 images. To transmit audio
from a PC to the camera, click the [JPEG] button on the “Live” page.
“Audio recording” and “Audio detection” only operate when “Mic input” or “Interactive(Full-duplex)” is
selected for “Audio transmission/reception”.
Operating Instructions
11 Configure the settings relating to images and audio [Image/Audio]
•
When “Audio/Monitor out” is set to “Monitor”, “Audio mode” can only be set to “Off” or “Mic input”.
[Audio encoding format]
SFx311
SPN311
SPW311L
SPN531
SPW531L
SFN310
SPN310
Select the audio reception encoding format from G.726, G.711, AAC-LC and AAC-LC(HIGH QUALITY).
• Default: G.726
Note
•
•
G.711 is available only when “Mic input” is selected for “Audio transmission/reception”.
G.726 is always applied for the audio transmission encoding format.
[Audio bit rate]
SFx311
SPN311
SPW311L
SPN531
SPW531L
SFN310
SPN310
Select the audio bit rate used to transmit/receive audio data.
When G.726 is selected for “Audio encoding format” : 16kbps/ 32kbps
When AAC-LC(HIGH QUALITY) is selected for “Audio encoding format” : 64kbps/ 96kbps/ 128kbps
• Default: 32kbps
IMPORTANT
•
When “AAC-LC(HIGH QUALITY)” is selected, there are limitations about the following function.
– “SD memory card” is not available.
– “Audio detection” is not available.
– HTTPS is not available.
– The maximum concurrent access number is limited to 5.
Note
•
•
When selecting a smaller value for “Bandwidth control(bit rate)” (®page 145) while putting a priority
on the JPEG image transmission, select “16kbps” for “Audio bit rate”.
[Audio bit rate] is unavailable when “G.711” or “AAC-LC” is selected for “Audio encoding format”.
[Mic input volume (Camera to PC)]
Select a volume level on the PC to hear audio transmitted from the camera.
SPN311
SPW311L
SPN531
SPW531L
SFN310
SPN310
: The volume level will
• Mic High SFx311
become high. This setting will be applied when audio is input to the camera using a microphone.
SPN311
SPW311L
SPN531
SPW531L
SFN310
SPN310
• Mic Middle SFx311
: The volume level will
become middle. This setting will be applied when audio is input to the camera using a microphone.
SPN311
SPW311L
SPN531
SPW531L
SFN310
SPN310
• Mic Low SFx311
: The volume level will
become low. This setting will be applied when audio is input to the camera using a microphone.
SPN311
SPW311L
SPN531
SPW531L : The volume level will become high. This
• Line High SFx311
setting will be applied when audio is input to the camera using the Line input.
SPN311
SPW311L
SPN531
SPW531L : The volume level will become middle. This
• Line Middle SFx311
setting will be applied when audio is input to the camera using the Line input.
SPN311
SPW311L
SPN531
SPW531L : The volume level will become low. This setting
• Line Low SFx311
will be applied when audio is input to the camera using the Line input.
• Default: Mic Middle
Note
•
These settings are linked with the volume settings of “Audio recording” and “Audio detection”.
[AGC(audio)]
SFx311
SPN311
SPW311L
SPN531
SPW531L
SFN310
SPN310
Automatically adjusts the audio reception to a suitable volume. The degree to which the volume is adjusted
can be selected from High/Middle/Low.
When “High” is selected, it is easier to hear quiet sounds, but sounds may be heard as noise. If you do not
want to hear noise, select “Middle” or “Low”.
Operating Instructions
111
11 Configure the settings relating to images and audio [Image/Audio]
•
Default: High
Note
•
This setting is also applied to the volume for [Audio recording] and [Audio detection].
IMPORTANT
•
If the [AGC(audio)] setting is changed after configuring [Audio detection], the volume of the sound that
is detected with [Audio detection] may change. In this case, make sure to check the [Audio detection]
setting.
[Mic input interval (Camera to PC)]
SFx311
SPN311
SPW311L
SPN531
SPW531L
SFN310
SPN310
Select an interval for audio reception from the following.
20ms/ 40ms/ 80ms/ 160ms
• Default: 40ms
Note
•
•
When a shorter interval is selected, the delay time will be shorter. When a longer interval is selected,
audio interruption may be diminished even though the delay time will be longer. Select the interval
according to the network environment.
“Mic input interval (Camera to PC)” is unavailable when “AAC-LC” is selected for “Audio encoding
format”.
[Audio output volume (PC to Camera)]
SFx311
SPN311
SPW311L
SPN531
SPW531L
SPN531
SPW531L
Select a volume level on the camera to hear audio transmitted from the PC.
High/ Middle/ Low
• Default: Middle
[Audio output interval (PC to Camera)]
SFx311
SPN311
SPW311L
Select an interval for audio transmission from the following.
160ms/ 320ms/ 640ms/ 1280ms
• Default: 640ms
Note
•
•
•
When a shorter interval is selected, the delay time will be shorter. When a longer interval is selected,
audio interruption may be diminished even though the delay time will be longer. Select the interval
according to the network environment.
Audio may temporarily be interrupted and noise may be heard when multiple users are accessing the
camera concurrently. It may be possible to diminish the interruption or noise by setting a longer interval
for “Audio output interval (PC to Camera)”.
Audio may sometimes not be heard depending on the network environment.
[Audio output duration]
SFx311
SPN311
SPW311L
SPN531
SPW531L
Configure the maximum duration for each time audio is outputted.
1min/ 2min/ 3min/ 5min/ 10min/ 20min/ 30min/ 1h
Default: 5min
Note
•
112
Audio output stops when the specified time has passed. To turn the audio transmission function on,
click the Audio output button again.
Operating Instructions
11 Configure the settings relating to images and audio [Image/Audio]
[Audio output port (PC to Camera)]
SFx311
SPN311
SPW311L
SPN531
SPW531L
Enter the transmission port number (the port number on the camera used to receive audio data transmitted
from the PC).
• Available port number: 1024-50000 (Only even numbers are available.)
• Default: 34004
Note
•
The transmission port number entered for “Audio output port (PC to Camera)” will be used only when
“Unicast port (MANUAL)” is selected for “Transmission type” (®page 79).
When “Off” is selected for “H.264 transmission” (®page 79) or when “Unicast port (AUTO)” or
“Multicast” is selected for “Transmission type”, it is not necessary to enter the transmission port number.
[Permission level of audio trans./recep.]
SFx311
SPN311
SPW311L
SPN531
SPW531L
SFN310
SPN310
Select an access level for audio transmission/reception from the following.
1. Level 1 only/ 2. Level 2 or higher/ 3. All users
• Default: 3. All users
Note
•
Refer to page 140 for further information about the access level.
Operating Instructions
113
12 Configure the multi-screen settings [Multi-screen]
12 Configure the multi-screen settings
[Multi-screen]
The cameras from which images are to be displayed on a multi-screen can be registered on the
“Multi-screen” page. (®page 42, page 44)
WV-SPN531A
[IP address]
Enter the IP address or the host name of the camera to be used for the multi-screen. 4 cameras can be
registered as a group and up to 4 groups (16 cameras) can be registered.
When the HTTP port number for the camera of which images are to be displayed had been changed, enter as
follows:
Example of entry:
– Example when entering an IPv4 address: http://192.168.0.10:8080
– Example when entering an IPv6 address: http://[2001:db8:0:0:0:0:0:1]:8080
To access the cameras using the HTTPS protocol, enter as follows:
Example of entry: https://192.168.0.10/
• Available number of characters: 1 - 128 characters
• Default: (Cam. 1) selfcamera, (Cam. 2 - 16) not registered
IMPORTANT
•
114
When accessing the camera using the HTTPS protocol, install the security certificate of the camera to
display images on the monitor. (®page 170)
Operating Instructions
12 Configure the multi-screen settings [Multi-screen]
•
•
“Network Camera Recorder with Viewer Software Lite” which supports live monitoring and recording
images from multiple cameras is available. For further information, refer to our website
(http://security.panasonic.com/pss/security/support/info.html).
This camera is specified when “selfcamera” is displayed for the IP address or host name.
Note
•
When using the host name, it is necessary to configure the DNS settings of the PC to be used for the
multi-screen display. Refer to the network administrator for information on the DNS setting of PCs.
[Camera title]
Enter the title of the camera. The entered camera title will be displayed on a multi-screen.
• Available number of characters: 0 - 20 characters
• Unavailable characters: " &
• Default:
– (Cam. 1) The model No. is displayed.
– (Cam. 2 - 16) None (blank)
Note
•
•
When selecting a 16 split-screen, some characters of the camera title to be displayed may not be
displayed.
Even when “16:9” is selected for the aspect ratio, the multi-screen is displayed in 4:3.
Operating Instructions
115
13 Configure the alarm settings [Alarm]
13 Configure the alarm settings [Alarm]
The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence or
alarm images, the VMD area settings, audio detection settings, and the alarm occurrence notification can be
configured on this page.
The “Alarm” page has the [Alarm] tab, the [VMD area] tab, the [Audio detection] tab, and the [Notification] tab.
13.1 Configure the settings relating to the alarm
action [Alarm]
Click the [Alarm] tab on the “Alarm” page. (®page 42, page 44)
The settings relating to the alarm can be configured in this section. Refer to page 120 and page 118 for further
information about the settings relating to the alarm images and the alarm output terminal.
Alarm
[Terminal 1]
SFx311
SFx310
SPN311
SPN310
SPW311L
SPN531
SPW531L
Determine how to use terminal 1.
• Off: Not used.
• Alarm input: Receives alarms. When “Alarm input” is selected, a pull-down menu for “Close” and
“Open” is displayed.
– Close: An alarm is detected when the terminal status is changed to “Close”.
– Open: An alarm is detected when the terminal status is changed to “Open”.
SPN311
SPW311L
SPN531
SPW531L : Receives the black & white
• Black & white input SFx311
switchover input. (When the input is set to On, the black & white mode is activated.)
• Auto time adjustment: Receives the time adjustment input. When the signal is received and if the clock
is within 29 minutes ± the hour, the time will be adjusted to 00 minutes 00 seconds. When the time setting
is moved back by less than 5 seconds, the time is not changed. When “Auto time adjustment” is selected,
a pull-down menu for “Close” and “Open” is displayed.
– Close: The time is adjusted when the terminal status is changed to “Close”.
– Open: The time is adjusted when the terminal status is changed to “Open”.
• Default: Off
[Terminal 2]
SFx311
SFx310
Determine how to use terminal 2.
116
Operating Instructions
SPN311
SPN310
SPW311L
SPN531
SPW531L
13 Configure the alarm settings [Alarm]
•
•
•
•
Off: Not used.
Alarm input: Receives alarms. When “Alarm input” is selected, a pull-down menu for “Close” and
“Open” is displayed.
– Close: An alarm is detected when the terminal status is changed to “Close”.
– Open: An alarm is detected when the terminal status is changed to “Open”.
Alarm output: Alarm output will be carried out according to the settings for “Alarm output terminal
setup” (®page 118).
Default: Off
[Terminal 3]
SFx311
SFx310
SPN311
SPN310
SPW311L
SPN531
SPW531L
Determine how to use terminal 3.
• Off: Not used.
• Alarm input: Receives alarms. When “Alarm input” is selected, a pull-down menu for “Close” and
“Open” is displayed.
– Close: An alarm is detected when the terminal status is changed to “Close”.
– Open: An alarm is detected when the terminal status is changed to “Open”.
• AUX output: AUX output will be supplied. The [AUX] buttons will be displayed on the “Live” page.
• Default: Off
IMPORTANT
•
In order for the EXT I/O terminals to detect alarm inputs when the terminal status is changed from Open
to Close (On) or from Close to Open (Off), about 100 ms or more is needed. Because alarms cannot
be detected for about 5 seconds after a detection is made, alarm inputs received within about 5 seconds
after an alarm is detected are not detected.
Note
•
•
AUX is a camera terminal that allows users to operate (Open/Close) arbitrarily from the “Live” page.
For example, an operator can remotely control lights in a place where the camera is installed by
connecting the terminal to the light controller.
Refer to the installation guide for further information about input/output rating of each terminal.
[VMD alarm]
When clicking “VMD >>”, the [VMD area] tab of the “Alarm” page will be displayed. (®page 128)
[Audio detection alarm]
SFx311
SPN311
SPW311L
SPN531
SPW531L
SFN310
SPN310
When “Audio detection>>” is clicked, the [Audio detection] tab will be displayed. (®page 130)
[Command alarm]
Select “On” or “Off” to determine whether or not to receive the command alarm.
The command alarm is the function that provides notification of a Panasonic protocol alarm from the other
cameras. When “On” is selected, alarm actions will be performed between multiple cameras.
• Default: Off
[Originating port number]
Select a port number to be used to receive the command alarm.
• Available range: 1-65535
• Default: 8181
The following port numbers are unavailable since they are already in use.
20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 443, 554, 995, 10669, 10670, 59000-61000
Operating Instructions
117
13 Configure the alarm settings [Alarm]
[Alarm deactivation time]
Configure the duration that detections won't be made after an alarm is detected. For example, by using this
function you can prevent E-mail from being sent too often when E-mail notifications are configured to be sent
to cellular phones when an alarm is detected.
5s/ 10s/ 30s/ 1min/ 3min/ 5min/ 10min
Default: 5s
Note
•
The duration that alarm detections are not made can be managed for each type of alarm. For example,
during the time when detections for command alarms are not made, detections for VMD alarm can be
made.
13.2 Configure the settings relating to the alarm
output terminal [Alarm]
SFx311
SFx310
SPN311
SPN310
SPW311L
SPN531
SPW531L
Click the [Alarm] tab on the “Alarm” page. (®page 42, page 44)
The settings relating to the alarm output terminal can be configured in this section.
Alarm output terminal setup
In order to be able to configure “Alarm output terminal setup”, “Alarm output” must be selected for [Terminal
2] of the [Alarm] setting.
[Alarm output trigger]
Select “On” or “Off” to determine whether or not to output the alarm signals to the alarm output terminal when
an alarm is detected.
• Default: Off
[SD memory card error]
Select On or Off to determine whether or not to output signals from the alarm output terminal when an error is
detected for the SD memory card.
SD memory card error condition: SD memory card error (write error, read error, etc), Total use time over 6
years, and number of overwrites over 2000 times
• On: When an error status is detected, the signals from an alarm output terminal is outputted and the “Alarm
occurrence indication” button on the “Live” page blinks.
• Off: Deactivates the warning status detection.
• Default: Off
118
Operating Instructions
13 Configure the alarm settings [Alarm]
IMPORTANT
•
In order to be able to correctly use this function, format the SD memory card with the camera before
using it.
Note
•
•
•
•
•
The total service time of 6 years is the total power-on time from the SD card being inserted. 2000 cycles
are the upper limit overwrite counts of the industrial SD memory card (MLC type).These are typical
values and not a guarantee of the SD card lifetime.
The alarm output terminal and the SD memory card errors use the same alarm output terminal.
A signal is outputted to the alarm output terminal when either an alarm or SD memory card error occurs.
When an SD memory card error is detected, the “Alarm occurrence indication” button on the “Live”
page blinks. If you click on the “Alarm occurrence indication” button, the button will be hidden.
Output signals from the alarm output terminal for [SD memory card error] differ depending on the
settings of [Alarm output type].
– When “Latch” is selected: Even after you click the “Alarm occurrence indication” button and it
disappears, output signals from the alarm output terminal will continue as long as the cause of the
[SD memory card error] is not resolved.
– When “Pulse” is selected: Even after you click the “Alarm occurrence indication” button and it
disappears, output signals from the alarm output terminal will continue as long as the cause of the
[SD memory card error] is not resolved. However, if the time period specified for [Pulse width] is
exceeded, output signals from the alarm output terminal will be stopped.
[Alarm output type]
Select “Latch” or “Pulse” for the alarm output terminal at an alarm occurrence.
• Latch: When an alarm is detected, the alarm output terminal will be in the state selected for “Trigger
output” until the alarm occurrence indication button is clicked.
• Pulse: When an alarm is detected, the alarm output terminal will be in the state to the “Trigger output”
setting for the period set for “Pulse width”. When the alarm occurrence indication button is clicked, the
alarm output terminal will return to the normal state.
• Default: Latch
[Trigger output]
Select “Open” or “Close” to determine whether to open or close the alarm output terminal when outputting the
alarm signals.
• Open: The alarm output terminal will open when outputting the alarm signals. (Normally close)
• Close: The alarm output terminal will close when outputting the alarm signals. (Normally open)
• Default: Close
Note
•
When “Open” is selected, the alarm signal will be output for about 20 seconds when the power of the
unit is turned on.
[Pulse width]
When “Pulse” is selected for “Alarm output type”, select an alarm output terminal duration from the following.
• Available range: 1-120s
• Default: 1s
Operating Instructions
119
13 Configure the alarm settings [Alarm]
13.3 Change the AUX name [Alarm]
SPN310
SPW311L
SPN531
SFx311
SFx310
SPN311
SPW531L
Click the [Alarm] tab on the “Alarm” page. (®page 42, page 44)
The names of “AUX”, “Open” and “Close” on the “Live” page can be changed.
AUX title
[AUX (Up to 10 characters)]
Enter the name for “AUX” on the “Live” page.
• Unavailable characters: " &
• Default: AUX
[Open (Up to 5 characters)]
Enter the name for “Open” of “AUX” on the “Live” page.
• Unavailable characters: " &
• Default: Open
[Close (Up to 5 characters)]
Enter the name for “Close” of “AUX” on the “Live” page.
• Unavailable characters: " &
• Default: Close
Note
•
•
When AUX setting is not available, AUX name cannot be changed.
AUX is a camera terminal that allows users to operate (Open/Close) arbitrarily from the “Live” page.
For example, an operator can remotely control lights in a place where the camera is installed by
connecting the terminal to the light controller.
13.4 Configure the settings relating to the camera
action on alarm occurrence [Alarm]
Click the [Alarm] tab on the “Alarm” page. (®page 42, page 44)
120
Operating Instructions
13 Configure the alarm settings [Alarm]
The settings related to the camera action on alarm can be configured in this section.
•
•
•
•
•
•
[Image compression rate upon alarm detection]
Click “Image compression rate upon alarm detection >>” to display the setup menu that can configure the
settings relating to image quality when an alarm occurs. The setup menu will be displayed in a newly
opened window. (®page 121)
[Alarm E-mail notification]
Click “E-mail server >>” to display the setup menu that can configure the settings relating to E-mail
notification when an alarm occurs. The setup menu will be displayed in a newly opened window.
(®page 122)
[Alarm image FTP transmission]
Click “FTP >>” to display the setup menu that can configure the settings relating to FTP transmission when
an alarm occurs. The setup menu will be displayed in a newly opened window. (®page 123)
[Alarm image recording(SD memory card)]
Click “SD memory card >>” to display the setup menu that can configure the settings relating to recording
images on an SD memory card when an alarm occurs. The setup menu will be displayed in a newly opened
window. (®page 124)
[Panasonic alarm protocol]
Click “Panasonic alarm protocol notification >>” to display the setup menu that can configure the settings
relating to transmitting Panasonic alarm protocol notifications when an alarm occurs. The setup menu will
be displayed in a newly opened window. (®page 125)
[HTTP alarm notification]
Click “HTTP alarm notification >>” to display the setup menu that can configure the settings relating to
transmitting HTTP alarm notifications when an alarm occurs. The setup menu will be displayed in a newly
opened window. (®page 126)
13.4.1 Configure settings relating to image quality on alarm action
Click “Image compression rate upon alarm detection” of “Camera action on alarm” on the [Alarm] tab of the
“Alarm” page. (®page 120)
[Image compression rate upon alarm detection]
Select “On” or “Off” to determine whether or not to change the image quality of “Quality1” (®page 77) upon
alarm detection.
Operating Instructions
121
13 Configure the alarm settings [Alarm]
•
•
•
On: Images will be transmitted with the image quality selected for “Image quality upon alarm detection”.
Off: Does not change the image quality upon alarm detection.
Default: Off
[Image quality upon alarm detection]
Image quality can be changed upon an alarm occurrence. Select the image quality from the following.
0 Super fine/ 1 Fine/ 2/ 3/ 4/ 5 Normal/ 6/ 7/ 8/ 9 Low
• Default: 5 Normal
13.4.2 Configure settings relating to alarm E-mail notifications
Click “E-mail server >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 120)
Refer to page 150 for information on configuration for these settings.
122
Operating Instructions
13 Configure the alarm settings [Alarm]
13.4.3 Configure settings relating to FTP transmissions of alarm
images
Click “FTP >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 120)
Refer to page 153 for information on configuration for these settings.
Operating Instructions
123
13 Configure the alarm settings [Alarm]
13.4.4 Configure settings relating to recording to an SD memory
card when an alarm occurs
Click “SD memory card >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 120)
Refer to page 55 for information on configuration for these settings.
124
Operating Instructions
13 Configure the alarm settings [Alarm]
13.4.5 Configure settings relating to Panasonic alarm protocol
notification when an alarm occurs
Click “Panasonic alarm protocol notification >>” of “Camera action on alarm” on the [Alarm] tab of the
“Alarm” page. (®page 120)
Refer to page 133 for information on configuration for these settings.
Operating Instructions
125
13 Configure the alarm settings [Alarm]
13.4.6 Configure settings relating to HTTP alarm notification when
an alarm occurs
Click “HTTP alarm notification >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page.
(®page 120)
Refer to page 135 for information on configuration for these settings.
13.5 Configure the VMD settings [VMD area]
Click the [VMD area] tab on the “Alarm” page. (®page 42, page 44)
The video motion detection areas can be set on this page.
Up to 4 areas can be set. When motion is detected in the set area, it will be regarded as an alarm.
IMPORTANT
•
•
•
•
126
The alarm occurrence indication button (®page 10) will be displayed when motion is detected by the
VMD function.
The alarm occurrence indication button will be displayed when receiving an alarm input of a terminal
alarm or a command alarm.
Depending on the network environment, notification may be delayed even when “Real time” is selected
for “Alarm status update mode” on the [Basic] tab of the “Basic” page (®page 48).
After configuring the VMD area, the VMD area may move out of alignment when the JPEG/H.264
“Image capture mode” setting is changed. Make sure to check the VMD area after changing the “Image
capture mode” setting.
Operating Instructions
13 Configure the alarm settings [Alarm]
•
The motion detection function is not the dedicated function to prevent thefts, fires, etc. We are not
responsible for any accidents or damages that may occur.
[Area]
When selecting a VMD area in the screen, it will be numbered as area 1. (Subsequent areas will be numbered
in the order of selection.)
[Status]
Select “On” or “Off” to determine whether or not to perform video motion detection.
• On: Performs video motion detection.
• Off: Does not perform video motion detection.
• Default: Off
[Detection area]
Adjust the size of the VMD area using the slider. The smaller the selected value is, the higher the sensitivity
of VMD area becomes. The current value (1-10) will be displayed on the right of the slider.
• Default: 1
[Detection sensitivity]
Adjust the sensitivity of motion detection in the VMD area using the slider. The settings can be configured for
each area individually. The larger the value is set, the higher the sensitivity level becomes.
The current value (1 (low) - 15 (high)) will be displayed below the slider.
Operating Instructions
127
13 Configure the alarm settings [Alarm]
•
Default: 8
[Delete] button
Click the [Delete] button corresponding to the area to be deleted. The outline of the selected area will be
deleted.
[Light detection control]
Select “On” or “Off” to determine whether or not to suspend video motion detection affected by brightness
change such by a dimming level control.
• Default: Off
IMPORTANT
•
•
“Light detection control” may not work when brightness change is too small.
When “On” is selected for “Light detection control”, the video motion detection may not be performed
even when detecting a subject moving over the whole screen.
[Area No. notification]
When “Panasonic alarm protocol notification >>” is clicked, the [Notification] tab of the “Alarm” page will be
displayed. (®page 132)
VMD information addition
[Information addition]
Select “On” or “Off” to determine whether or not to add VMD information to superimposed image data.
The VMD information can be searched by some of Panasonic network disk recorders. Refer to the operating
instructions of the connected devices for further information about the functions and settings.
• Default: Off
13.5.1 Set the VMD areas [VMD area]
Set the areas to activate the VMD function.
IMPORTANT
•
128
When the settings are being configured on the setup menu, sometimes the VMD function may not work
correctly.
Operating Instructions
13 Configure the alarm settings [Alarm]
1. Set the video motion detection area by dragging the mouse on the screen.
→ The designated area will become the VMD area “1(White)” and the outline will be displayed. When 2
- 4 VMD areas are set, each area will be numbered in order. The areas will be identified by the
respective outline colors. The “Status” of the outline to be set for the area will become “On”.
2. Adjust “Detection area” and “Detection sensitivity” using the slider.
Refer to page 126 for further information about the “Detection sensitivity” and “Detection area”.
The currently displayed area and its detection sensitivity will be displayed in the “Detection area” section.
Change areas and the settings of “Detection area” and “Detection sensitivity” as necessary.
3. Click the [Set] button after completing the settings.
IMPORTANT
•
The setting will not be applied unless the [Set] button is clicked.
4. To invalidate the VMD area, click the [Set] button after selecting “Off” for “Status” of the VMD area to be
invalidated.
→ The outline of the invalidated VMD area will turn to a dotted line. When the VMD area is invalidated,
no alarm will occur even when a motion can be recognized in the area.
5. To delete the VMD area, click the [Delete] button corresponding to the area to be deleted.
→ The outline of the respective VMD area will disappear.
6. Click the [Set] button.
→ The edited settings will be applied.
Operating Instructions
129
13 Configure the alarm settings [Alarm]
13.6 Configure the settings relating to the audio
detection [Audio detection]
SFx311
SFN310
SPN311
SPW311L
SPN531
SPW531L
SPN310
Click the [Audio detection] tab on the “Alarm” page. (®page 42, page 44)
The settings relating to audio detection can be configured in this section. When the configured audio detection
level is exceeded, the alarm action will be performed.
The audio detection level can be adjusted in 10 levels.
In order to use the perform audio detection, audio settings must be configured. (®page 110)
IMPORTANT
•
•
•
•
The alarm occurrence indication button will be displayed when sound is detected by the audio detection
function. (®page 10)
The alarm occurrence indication button will also be displayed when receiving an alarm input of a
terminal alarm or a command alarm.
Notification may be delayed in some network environments even when “Real time” is selected for
“Alarm status update mode” on the [Basic] tab of the “Basic” page. (®page 48)
The audio detection feature is not designed to be used in situations that require high reliability. We are
not responsible for any accidents or damages that may occur.
A
Preview
Displays a preview of the settings and the actual audio detection status.
[Audio detection]
Select “On” or “Off” to determine whether or not to perform audio detection.
• On: Performs audio detection.
• Off: Does not perform audio detection.
• Default: Off
130
Operating Instructions
13 Configure the alarm settings [Alarm]
Note
•
The volume level for when audio detection is performed can be changed in “Mic input volume
(Camera to PC)” on the [Audio] tab of the “Image/Audio” page. (®page 110)
[Audio detection level]
Select the level at which the camera determines that there is sound in the area around the camera when
detecting sound.
If you only want to detect loud sounds, raise the audio detection level; if you also want to detect quiet
sounds, lower the audio detection level.
Configure the audio detection level
A B
WV-SPN531A
C
D
E
Alarm occurrence indication button
Mic input button
Audio detection level
The current volume level
Range of volumes to be detected
1. Check the audio detection level and current volume level.
→ The volume level configured in “Mic input volume (Camera to PC)” on the [Audio] tab of the “Image/
Audio” page is displayed in the preview.
2. Adjust the “Audio detection level” with the slider bar so that it is lower than the volume level that you want
to detect.
3. Adjust the “Mic input volume (Camera to PC)” on the [Audio] tab of the “Image/Audio” page as necessary.
(®page 110)
→ The settings and the actual audio detection status are displayed on the bottom of the screen. If the
volume level goes above the audio detection level, a red bar, which indicates that sound has been
detected, is displayed.
Operating Instructions
131
13 Configure the alarm settings [Alarm]
If further adjustments are required, repeat from step 2.
Note
•
•
•
“Audio detection” can only be used when “Mic input” or “Interactive(Full-duplex)” is selected for “Audio
transmission/reception” on the [Audio] tab of the “Image/Audio” page. (®page 110)
Noise or other unwanted sound from the surrounding area may be mistakenly detected.
Only the volume of the sound determines whether sound is detected or not, the type of sound does
not matter.
13.7 Configuration of the settings relating to alarm
notification [Notification]
Click the [Notification] tab on the “Alarm” page. (®page 42, page 44)
The settings relating to Panasonic alarm protocol and HTTP alarm notification can be configured in this section.
132
Operating Instructions
13 Configure the alarm settings [Alarm]
13.7.1 Configure the settings relating to Panasonic alarm protocol
Panasonic alarm protocol notification
[Panasonic alarm protocol]
Select “On” or “Off” to determine whether or not to provide notification by Panasonic alarm protocol according
to the settings for the “Alarm” and “Diag.” checkboxes of “Destination of notification” below.
– When an alarm is detected (“Alarm”)
– When a notification of the remaining capacity of the SD memory card has been provided (“Diag.”)
– When the SD memory card has become full (“Diag.”)
– When the SD memory card cannot be recognized (“Diag.”)
• Default: Off
Note
•
When “On” is selected, notification of the alarm occurrence will be provided to the registered destination
server addresses in order (to IP address 1 first, to IP address 8 last).
Operating Instructions
133
13 Configure the alarm settings [Alarm]
[Additional alarm data]
Determine whether or not to send notifications for VMD alarm detection area numbers with the Panasonic
alarm protocol by selecting On/Off.
• Default: Off
[Destination port]
Select a destination port for the Panasonic alarm protocol from the following.
• Available range: 1 - 65535
• Default: 1818
The following port numbers are unavailable since they are already in use.
20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 443, 995, 10669, 10670
[Retry times]
Select a retry time for the Panasonic alarm protocol.
• Available range: 0-30
• Default: 2
Destination of notification
[Address 1] - [Address 8]
Enter the destination IP address or host name of the Panasonic alarm protocol from the following. Up to 8
destination server addresses can be registered.
• [Alarm] checkbox: When the checkbox is checked, the Panasonic alarm notification will be provided upon
an alarm occurrence.
• [Diag.] checkbox: When the checkbox is checked, notification using Panasonic alarm protocol will be
provided in the following cases.
– When notification of the remaining capacity of the SD memory card has been provided
– When the SD memory card has become full
– When the SD memory card cannot be recognized
• [Destination server address]: Enter the destination server address or host name.
– Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and
the hyphen (-).
To delete the registered destination server address, click the [Delete] button respective to the desired
destination server address.
[Notification per VMD area]
Select “On” or “Off” to determine whether or not to set “Notification per VMD area”.
If “Notification per VMD area” is turned “On”, an alarm is notified only when “Alarm area No.” matches “Alarm
area” configured by “VMD alarm”. Alarm notifications other than “VMD alarm” are not implemented. When
using “Notification per VMD area”, select “On” for “Status” of the alarm area in VMD.
• Default: Off
[Alarm area No.]
• Available range: 1-4
• Default: 1
IMPORTANT
•
•
134
When entering the host name of the “Destination server address”, the DNS settings on the [Network]
tab of the “Network” page must be configured. (®page 145)
Confirm that the destination IP addresses are registered correctly. When a registered destination does
not exist, notification may be delayed.
Operating Instructions
13 Configure the alarm settings [Alarm]
13.7.2 Configure the settings relating to HTTP alarm notification
HTTP alarm notification
[Address 1] - [Address 5]
Enter the destination IP address or host name of the HTTP alarm notification. Up to 5 destination server
addresses can be registered.
• Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the
hyphen (-).
• Default: http://
Example of entry: “http://IP address of the HTTP server + : (colon) + port number” or “http://Host name: (colon)
+ port number”
[Alarm] checkbox
When the checkbox is checked, the HTTP alarm notification will be provided upon an alarm occurrence.
[Delete] button
When this button is clicked, all configured information, including the address, user name, password, and
notification data, will be deleted.
[User name]
Enter the user name (login name) to access the HTTP server.
• Available number of characters: 0 - 63 characters
• Unavailable characters: " & : ; \
[Password]
Enter the password to access the HTTP server.
• Available number of characters: 0 - 63 characters
• Unavailable characters: " &
Operating Instructions
135
13 Configure the alarm settings [Alarm]
[Notification data]
Enter the notification data to add after the destination HTTP server addresses set in [Address 1] - [Address
5].
• Available characters: Alphanumeric characters
• Default: /cgi-bin/comalarm.cgi?CMD=01
Note
•
For “Address 1” to “Address 5”, a total of 256 characters can be entered for the address (including
“http://”) and “Notification data”.
• Make sure to enter a slash (/) as the first character for “Notification data”.
• If the HTTP alarm notification fails, information about the failure will be added to the system log.
• Even if the [Set] button is clicked after deleting the contents of “Notification data”, “/cgi-bin/
comalarm.cgi?CMD=01” will be set.
• HTTPS cannot be used.
<Example>
When http://192.168.0.100 is set for the address and /cgi-bin/comalarm.cgi?CMD=01 is set for “Notification
data”, an HTTP alarm notification such as http://192.168.0.100/cgi-bin/comalarm.cgi?CMD=01 will be
executed.
136
Operating Instructions
14 Configure the settings related to advanced view [Advanced view]
14 Configure the settings related to advanced
view [Advanced view]
Settings related to cropping can be configured on the “Advanced view” page.
The “Advanced view” page has the [Cropping] tab.
14.1 Configure the settings relating to cropping
[Cropping]
Click the [Cropping] tab on the “Advanced view” page. (®page 42, page 44)
Settings related to cropping can be configured on this page.
A
B
Cropping area setting
Full image display
Displays the full camera angle image.
Cropping outline
Displays the set cropping area. Up to 4 areas can be set. When set, numbers are automatically assigned
and displayed on the top left of the cropping area.
The cropping outline position can be moved by clicking and holding the configured frame and then moving
it.
Operating Instructions
137
14 Configure the settings related to advanced view [Advanced view]
Clicking on the outside of the outline adds a new outline.
Streams that are configured in cropping use the same cropping area as the [Cropping] display. Therefore,
if the cropping outline is changed, the cropping area of streams configured in cropping are changed
according to the settings of the cropping outline.
[Cropping]
Either one of JPEG(1), JPEG(2), JPEG(3), H.264(1), H.264(2), H.264(3), or H.264(4) images, or all H.264
images can be selected to be sent as cropping images.
The images capture size selected for JPEG(1)/JPEG(2)/JPEG(3)/H.264(1)/H.264(2)/H.264(3)/H.264(4) on the
[JPEG/H.264] tab is used for the cropping image capture size.
Off: cropping images are not transmitted.
H.264(1): H.264(1) is transmitted as cropping images.
H.264(2): H.264(2) is transmitted as cropping images.
H.264(3): H.264(3) is transmitted as cropping images.
H.264(4): H.264(4) is transmitted as cropping images.
H.264(all): H.264(1), H.264(2), H.264(3), and H.264(4) are transmitted as cropping images.
JPEG(1): JPEG(1) is transmitted as cropping images.
JPEG(2): JPEG(2) is transmitted as cropping images.
JPEG(3): JPEG(3) is transmitted as cropping images.
• Default: Off
Note
•
•
•
Changing the cropping settings temporarily stops transmission.
When “Off” is selected for “H.264 transmission”, cropping settings are not available for H.264(1), H.
264(2), H.264(3), and H.264(4).
When the maximum image capture size is selected for H.264(1), H.264(2), or JPEG(1), cropping
settings are not available.
[Area]
When selecting a cropping area in the screen, it will be numbered as area 1.
[Status]
Select “On” or “Off” to determine whether or not to use the cropping area.
On: The cropping area will be set.
Off: The cropping area will not be set.
Default: Off
[Delete] button
Click the [Delete] button corresponding to the area to be deleted. The outline of the selected area will be
deleted.
[Alarm action]
Determine whether to transfer cropping images when an alarm occurs. Transferring cropping images is
available only when a setting other than “H.264(all)” is selected for “Cropping”.
On/Off
Default: Off
[Home area]
Configure the area for cropping transmission when an alarm occurs.
1/2/3/4
Default: 1
138
Operating Instructions
14 Configure the settings related to advanced view [Advanced view]
[Self return time]
Configure how long cropping images are transmitted for when an alarm occurs. When the set time has passed,
cropping images stop being transmitted and the camera starts transmitting full-screen images. Available only
when “On” is selected for “Alarm action”.
10s/20s/30s/1min/2min/3min/5min
Default: 30s
[Sequence]
Using a maximum of 4 cropping outlines, determine whether or not to operate the sequence from the following
settings. The sequence operates in the order of the numbers assigned to the cropping outlines. Available only
when “Off” is selected for “Alarm action”.
Off/5s/10s/20s/30s
• Default: Off
[Set] button
Applies the cropping, camera action on alarm, home area, self return time, and sequence settings.
IMPORTANT
•
•
•
•
The cropping outline may move out of alignment when the “Image capture mode” setting is changed.
Make sure to check the cropping outline after changing the “Image capture mode” setting.
The cropping outline may move out of alignment when the “Extra optical zoom” setting is changed.
Make sure to check the cropping outline after changing settings for “Extra optical zoom”.
The alignment of the cropping outline displayed during configuration might be slightly changed after
the [Set] button is clicked.
“Alarm action”, “Home area”, “Self return time”, and “Sequence” are unavailable when “H.264(all)” is
selected for “Cropping”.
Operating Instructions
139
15 Configure the settings relating to the authentication [User mng.]
15 Configure the settings relating to the
authentication [User mng.]
The settings relating to the authentication such as users and PCs restrictions for accessing the camera with a
PC or cellular phone/mobile terminal can be configured on the “User mng.” page.
The “User mng.” page has 3 tabs; the [User auth.] tab, the [Host auth.] tab and the [System] tab.
15.1 Configure the settings relating to the user
authentication [User auth.]
Click the [User auth.] tab on the “User mng.” page. (®page 42, page 44)
The settings relating to the authentication of users who can access this camera from the PC or a cellular phone/
mobile terminal can be configured on this page. Up to 24 users can be registered.
Note
•
When user authentication has failed to pass (authentication error) 8 times within 30 seconds using the
same IP address (PC), access to the unit will be denied for a while.
[User auth.]
Select “On” or “Off” to determine whether or not to authenticate the users.
• Default: Off
[Authentication]
Set the user authentication method.
Digest or Basic: Uses Digest or Basic authentication.
Digest: Uses Digest authentication.
Basic: Uses Basic authentication.
• Default: Digest or Basic
140
Operating Instructions
15 Configure the settings relating to the authentication [User mng.]
Note
•
•
When the [Authentication] setting has been changed, close the web browser, and then access the
camera again.
For other devices such as network disk recorders, unless otherwise stated, Digest authentication is
not supported. (As of September, 2015)
[User name]
Enter a user name.
• Available number of characters: 1 - 32 characters
• Unavailable characters: " & : ; \
• Default: None (blank)
[Password] [Retype password]
Enter a password.
• Available number of characters: 4 - 32 characters
• Unavailable characters: " &
• Default: None (blank)
Note
•
When the user name already in use is entered and the [Set] button is clicked, the respective user
information will be overwritten.
[Access level]
Select the access level of the user from the following.
• 1. Administrator: Allowed all available operations of the camera.
• 2. Camera control: Allowed to display images from the camera and to control the camera. The camera
setting configuration is unavailable.
• 3. Live only: Only displaying live images is available. The camera setting configuration and camera control
are unavailable.
• Default: 3. Live only
[User check]
From the pull-down menu of “User check”, the registered user can be selected and the selected user’s
information can be checked.
The registered user will be displayed with the access level.
(Example: admin [1])
To delete the registered user, click the [Delete] button after selecting the user to be deleted.
15.2 Configure the settings relating to the host
authentication [Host auth.]
Click the [Host auth.] tab on the “User mng.” page. (®page 42, page 44)
Operating Instructions
141
15 Configure the settings relating to the authentication [User mng.]
The restriction settings of PCs (IP address) from accessing the camera can be configured on this page.
[Host auth.]
Select “On” or “Off” to determine whether or not to authenticate the host.
• Default: Off
[IP address]
Enter the IP address of the PC to be allowed to access the camera. Host name cannot be entered for the IP
address.
Note
•
•
When “IP address/subnet mask” is entered, it is possible to restrict PCs in each subnet. For example,
when “192.168.0.1/24” is entered and “2. Camera control” is selected for the access level, the PCs
whose IP address is between “192.168.0.1” - “192.168.0.254” can access the camera with the access
level “2. Camera control”.
When the IP address already in use is entered and the [Set] button is clicked, the respective host
information will be overwritten.
[Access level]
Select the access level of the host from the following.
1. Administrator/ 2. Camera control/ 3. Live only
Refer to page 140 for further information about the access level.
• Default: 3. Live only
[Host check]
From the pull-down menu of “Host check”, the registered host can be selected and the selected host’s IP
address can be checked.
The registered IP address will be displayed with the access level.
(Example: 192.168.0.21 [1])
To delete the registered host, click the [Delete] button after selecting the IP address to be deleted.
15.3 Configure the settings relating to the priority
stream [System]
Click the [System] tab on the “User mng.” page. (®page 42, page 44)
142
Operating Instructions
15 Configure the settings relating to the authentication [User mng.]
The description below is the configuration of the priority stream that can transmit images without deteriorating
the image quality and refresh interval even when multiple users access concurrently.
Priority stream
[Activation]
Select “On” or “Off” to determine whether or not to use the priority stream.
• Default: Off
Note
•
When “On” is selected for “Activation” of “Priority stream”, number of users who can access the camera
may be limited.
[Destination IP address(1)]
Enter the first destination IP address.
[Destination IP address(2)]
Enter the second destination IP address.
[Stream type]
Select “JPEG(1)”, “JPEG(2)”, “JPEG(3)”, “H.264(1)”, “H.264(2)”, “H.264(3)”, or “H.264(4)”.
• JPEG(1): JPEG(1) images will be transmitted.
• JPEG(2): JPEG(2) images will be transmitted.
• JPEG(3): JPEG(3) images will be transmitted.
• H.264(1): H.264(1) images will be transmitted.
• H.264(2): H.264(2) images will be transmitted.
• H.264(3): H.264(3) images will be transmitted.
• H.264(4): H.264(4) images will be transmitted.
• Default: JPEG(1)
Note
•
When “Best effort” is selected for “Transmission priority” of “H.264”, bit rate will vary between the
maximum and minimum rates while images are being transmitted.
[Refresh interval*]
Select the refresh interval from the following.
This setting is validated only when “JPEG(1)”, “JPEG(2)”, or “JPEG(3)” is selected for “Stream type”.
0.1fps/ 0.2fps/ 0.33fps/ 0.5fps/ 1fps/ 2fps/ 3fps/ 5fps/ 6fps*/ 10fps*/ 12fps*/ 15fps*/ 30fps*
• Default: 1fps
Operating Instructions
143
15 Configure the settings relating to the authentication [User mng.]
Note
•
144
When “On” is selected for “H.264 transmission”, the transmission interval may be longer than the set
value when any value with an asterisk (*) on the right is selected.
Operating Instructions
16 Configuring the network settings [Network]
16 Configuring the network settings [Network]
The network settings can be configured on the “Network” page.
The “Network” page has the [Network] tab and the [Advanced] tab.
16.1 Configure the network settings [Network]
Click the [Network] tab on the “Network” page. (®page 42, page 44)
The following information is required to configure the network settings. Contact the network administrator or
your Internet service provider.
• IP address
• Subnet mask
• Default gateway (when using the gateway server/router)
• HTTP port
• Primary DNS address, Secondary DNS address (when using DNS)
Operating Instructions
145
16 Configuring the network settings [Network]
IPv4 network
[Network Settings]
Select the method of how to configure the IP address from the following.
• Static: The IP address is configured by entering manually on “IP address(IPv4)”.
• DHCP: The IP address is configured using the DHCP function.
• Auto(AutoIP): The IP address is configured using the DHCP function. When the DHCP server is not found,
the IP address is automatically configured.
• Auto(Advanced): Using the DHCP function, network address information is referred to, and an unused
IP address is configured to the camera as a static IP address. The configured IP address is automatically
determined within the subnet mask range by the camera. When the DHCP server is not found, the IP
address is set to 192.168.0.10.
• Default: Auto(Advanced)
Note
•
When “Auto(AutoIP)” is selected and the IP address cannot be obtained from the DHCP server, an IP
address not used in the same network will be searched within 169.254.1.0 - 169.254.254.255.
[IP address(IPv4)]
When not using the DHCP function, enter the IP address of the camera. Do not enter an IP address already
in use (for the PCs and the other network cameras).
• Default: 192.168.0.10
Note
•
Multiple IP addresses are unavailable even when using the DHCP function. Refer to the network
administrator for further information about the settings of the DHCP server.
[Subnet mask]
When not using the DHCP function, enter the subnet mask of the camera.
• Default: 255.255.255.0
[Default gateway]
When not using the DHCP function, enter the default gateway of the camera.
• Default: 192.168.0.1
Note
•
Multiple IP addresses for the default gateway are unavailable even when using the DHCP function.
Refer to the network administrator for further information about the settings of the DHCP server.
[DNS]
Determine how to set the address of the DNS server by selecting “Auto” (obtain the address automatically) or
“Manual” (enter the address of the DNS server). When “Manual” is selected, it is necessary to configure the
settings for the DNS.
When using the DHCP function, it is possible to obtain the DNS address automatically by selecting “Auto”.
Refer to the network administrator for further information about the settings.
• Default: Auto
[Primary server address], [Secondary server address]
When “Manual” is selected for “DNS”, enter the IP address of the DNS server.
Refer to the network administrator about the IP address of the DNS server.
146
Operating Instructions
16 Configuring the network settings [Network]
IPv6 network
[Manual]
Select “On” or “Off” to determine whether or not to manually configure the IP address for IPv6 network (IPv6
address).
• On: Enter an IPv6 address manually.
• Off: Manual entry of an IPv6 address will become unavailable.
• Default: Off
[IP address(IPv6)]
When “On” is selected for “Manual”, manual entry of the IPv6 address is required. Do not enter an address
already in use.
Note
•
When connecting to the manually configured IPv6 address beyond the router, use an IPv6 compatible
router and turn on the automatic IPv6 address assignment function. In this case, it is necessary to
configure IPv6 address including prefix information provided from the IPv6 compatible router. Refer to
the manuals provided with the router for further information.
[Default gateway]
When “On” is selected for “Manual” of IPv6 network, enter the default gateway of IPv6 network of the camera.
Default: None (blank)
[DHCPv6]
Select “On” or “Off” to determine whether or not to use the IPv6 DHCP function.
Configure the DHCP server not to assign the same IP addresses used for the other network cameras and PCs
whose IP address is unique. Refer to the network administrator for further information about the settings of the
server.
• Default: Off
[Primary DNS server address], [Secondary DNS server address]
Enter the IPv6 address of the DNS server. Refer to the network administrator about the IPv6 address of the
DNS server.
Common
[HTTP port]
Assign the port numbers independently.
• Available port number: 1 - 65535
• Default: 80
The following port numbers are unavailable since they are already in use.
20, 21, 23, 25, 42, 53, 67, 68, 69, 110, 123, 161, 162, 443, 554, 995, 10669, 10670, 59000 - 61000
[Line speed]
Select the line speed for data transmission from the following. It is recommended to use with the default
“Auto”.
• Auto: Line speed will be applied automatically.
• 100M-Full: 100 Mbps full-duplex
• 100M-Half: 100 Mbps half-duplex
• 10M-Full: 10 Mbps full-duplex
• 10M-Half: 10 Mbps half-duplex
• Default: Auto
Operating Instructions
147
16 Configuring the network settings [Network]
[Max RTP packet size]
Select “Unlimited(1500byte)” or “Limited(1280byte)” to determine whether or not to restrict the RTP packet size
when viewing images from the camera using the RTP protocol. It is recommended to use with the default
“Unlimited(1500byte)”.
When the RTP packet size is restricted in the network line in use, select “Limited(1280byte)”. Refer to the
network administrator for further information about the maximum packet size in the network line.
• Default: Unlimited(1500byte)
[HTTP max segment size(MSS)]
Select “Unlimited(1460byte)”, “Limited(1280byte)”, or “Limited(1024byte)” to determine whether or not to
restrict the maximum segment size (MSS) when viewing images from the camera using the HTTP protocol.
We recommended that you use this feature with the default setting.
When the MSS is restricted in the network line in use, select “Limited(1024byte)” or “Limited(1280byte)”. Refer
to the network administrator for further information about the MSS in the network line.
• Default: Unlimited(1460byte)
[Bandwidth control(bit rate)]
Select the total bit rate for data transmission from the following.
Unlimited/ 64kbps/ 128kbps/ 256kbps/ 384kbps/ 512kbps/ 768kbps/ 1024kbps/ 2048kbps/ 4096kbps/
8192kbps
• Default: Unlimited
Note
•
•
•
When selecting “64kbps”, select “Off” for “Audio transmission/reception” on the [Audio] tab.
(®page 110)
Select “128kbps” or a faster rate to carry out the live transmission of JPEG images and the FTP periodic
image transmission simultaneously.
When “Bandwidth control(bit rate)” is set low, taking a picture using the snap shot button may not
function depending on the usage environment. In this case, select “JPEG” with the [Compression]
button on the “Live” page and take a picture with the snap shot button using the lowest possible image
capture size.
[Easy IP Setup accommodate period]
Select “20min” or “Unlimited” to determine how long the network setting operation using the Panasonic “IP
Setting Software” can be allowed.
• 20min: The network setting operation using the Panasonic “IP Setting Software” are allowed for 20 minutes
since the camera starts up.
• Unlimited: The network setting operation using the Panasonic “IP Setting Software” are allowed without
time limitation.
• Default: 20min
Note
•
•
•
148
The camera information display using the Panasonic “IP Setting Software” is allowed without time
limitation, and camera images can be opened.
Refer to the network administrator for the addresses of each server.
The port forwarding function changes a global IP address to a private IP address, and “Static IP
masquerade” and “Network Address Translation (NAT)” have this function. This function is to be set in
a router.
Operating Instructions
16 Configuring the network settings [Network]
•
To access the camera via the Internet by connecting the camera to a router, it is necessary to assign
a respective HTTP port number for each camera and address translation by using the port forwarding
function of the router. For further information, refer to the operating instructions of the router in use.
Enter [Global IP address + :
(colon) + port number] in the
"Address" box of the browser
via the Internet.
vvv.xxx.yyy.zzz:50000
vvv.xxx.yyy.zzz:50001
WAN
Global address
vvv.xxx.yyy.zzz
Router
LAN
Private address
192.168.0.254
Address translation using the port
forwarding function
vvv.xxx.yyy.zzz:50000 A 192.168.0.1:50000
Internet
(WAN)
Cable modem
XDSL modem
Private address
192.168.0.1
Port number: 50000
Address translation using the port
forwarding function
vvv.xxx.yyy.zzz:50001 A 192.168.0.2:50001
531A
WV-SPN
Private address
192.168.0.2
Port number: 50001
[FTP access to camera]
Select “Allow” or “Forbid” to determine whether to allow or forbid the FTP access to camera.
• Default: Forbid
16.2 Configure advanced network settings
[Advanced]
Click the [Advanced] tab on the “Network” page. (®page 42, page 44)
The settings related to SMTP (E-mail), FTP, UPnP, HTTPS, DDNS, SNMP, Diffserv can be configured in this
section.
You can move to the setting page of a setting item by clicking the corresponding link for that setting item.
Operating Instructions
149
16 Configuring the network settings [Network]
16.2.1 Configure the settings related to sending E-mails
[E-mail notification]
Select “On” or “Off” to determine whether or not to provide notification by E-mail according to the settings for
the “Alarm” and “Diag.” checkboxes of “Destination of notification” below.
– When an alarm is detected (“Alarm”)
– When a notification of the remaining capacity of the SD memory card has been provided (“Diag.”)
– When the SD memory card has become full (“Diag.”)
– When the SD memory card cannot be recognized (“Diag.”)
• Default: Off
[Alarm image attachment]
Select “On” or “Off” to determine whether or not to attach an image to the E-mail to be sent when an alarm is
detected.
• Default: Off
[Image capture size]
Select the image capture size of images attached to an alarm E-mail from the following.
JPEG(1)/JPEG(2)/JPEG(3)
• Default: JPEG(2)
150
Operating Instructions
16 Configuring the network settings [Network]
[SMTP server address]
Enter the IP address or the host name of the SMTP server used to send E-mails.
• Available number of characters: 1 - 128 characters
• Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the
hyphen (-).
[SMTP port]
Enter the port number to which E-mails are sent.
• Available port number: 1-65535
• Default: 25
The following port numbers are unavailable since they are already in use.
20, 21, 23, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 443, 995, 10669, 10670
[POP server address]
When “POP before SMTP” is selected for “Type”, enter the IP address or the host name of the POP server.
• Available number of characters: 1 - 128 characters
• Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the
hyphen (-).
IMPORTANT
•
When entering the host name for “SMTP server address” or “POP server address”, it is necessary to
configure the DNS settings on the [Network] tab of the “Network” page. (®page 145)
[Authentication]
• Type
Select the authentication method to send E-mails from the following.
– None: It is not necessary to clear any authentication to send E-mails.
– POP before SMTP: It is necessary to first clear the POP server authentication to use the SMTP server
to send E-mails.
– SMTP: It is necessary to clear the SMTP server authentication to send E-mails.
– Default: None
Note
•
•
•
When you don’t know the authentication method to send E-mails, refer to the network administrator.
User name
Enter the user name to access the server.
– Available number of characters: 0 - 32 characters
– Unavailable characters: " & : ; \
Password
Enter the password to access the server.
– Available number of characters: 0 - 32 characters
– Unavailable characters: " &
[Sender’s E-mail address]
Enter the E-mail address of a sender.
The entered E-mail address will be displayed in the “From” (sender) line of the sent E-mails.
• Available number of characters: 3 - 128 characters
• Available characters: Alphanumeric characters, the at sign (@), the period (.), the underscore (_), and
the hyphen (-).
Operating Instructions
151
16 Configuring the network settings [Network]
[SSL]
Select “On” if you want to use SSL encryption when sending E-mail notifications for alarm occurrences or the
“Diag.” function. When you select “On”, the authentication method will be set to “SMTP”. Set the user name
and the password used for authentication.
• Default: Off
Note
•
•
•
Some SMTP servers may not support SSL.
SSL supports SMTP over SSL, but STARTTLS is not supported.
When “On” is selected, the SMTP port number may need to be set to 465. Ask your Internet service
provider for the appropriate settings.
[Address 1] - [Address 4]
Enter the destination E-mail address. Up to 4 destination E-mail addresses can be registered.
• [Alarm] checkbox: When the checkbox is selected, the E-mail notification will be performed upon an alarm
occurrence.
• [Diag.] checkbox: When the checkbox is selected, the E-mail notification will be provided in the following
cases.
– When notification of the remaining capacity of the SD memory card has been provided
– When the SD memory card has become full
– When the SD memory card cannot be recognized
• [Destination E-mail address]: Enter the destination E-mail address.
– Available number of characters: 3 - 128 characters
– Available characters: Alphanumeric characters, the at sign (@), the period (.), the underscore (_),
and the hyphen (-).
To delete the registered address, click the [Delete] button respective to the desired address.
[E-mail subject]
Enter the E-mail subject.
• Available number of characters: 0 - 50 characters
[E-mail body]
Enter the E-mail body.
• Available number of characters: 0 - 200 characters
Note
•
152
Notification E-mail will be sent with the message “The capacity of the SD memory card is full.” when
the SD memory card has become full, or “The SD memory card cannot be detected.” when mounting
of the SD memory card failed.
Operating Instructions
16 Configuring the network settings [Network]
16.2.2 Configure the settings related to FTP transmission
FTP
[Alarm image FTP transmission]
Select “On” or “Off” to determine whether or not to transmit the alarm image to the FTP server.
• Default: Off
[Directory name]
Enter the directory name where the alarm images are to be saved.
For example, enter “/ALARM” to designate the directory “ALARM” under the root directory of the FTP server.
• Available number of characters: 1 - 256 characters
• Unavailable characters: " & ;
[File name]
Enter the file name used for the alarm image to be transmitted to an FTP server. The file name will be as
follows.
File name: [“Entered file name” + “Time and date (year/ month/ day/ hour/ minute/ second)”] + “Serial
number”
Operating Instructions
153
16 Configuring the network settings [Network]
•
•
Available number of characters: 1 - 32 characters
Unavailable characters: " & * / : ; < > ? \ |
[FTP transmission retry]
Select “On” or “Off” to determine whether or not to resend failed FTP transmissions.
On: If transmission fails, transmissions are resent until they are successfully sent.
Off: If transmission fails, the image that failed to be sent is discarded and the next image is sent.
Default: Off
[Pre alarm]
• Transmission interval
•
•
Select the update interval of images before an alarm occurs from the following.
0.1fps/ 0.2fps/ 0.33fps/ 0.5fps/ 1fps
• Default: 1fps
Maximum number of images
Select the number of images to be transmitted from the following.
0pics/ 1pic/ 2pics/ 3pics/ 4pics/ 5pics/ 6pics*/ 7pics*/ 8pics*/ 9pics*/ 10pics*/ 20pics*/ 30pics*/ 40pics*/
50pics*
• Default: 0 pics
Recording duration
The recording duration, which changes according to the configured “Transmission interval” and “Maximum
number of images”, of images recorded before an alarm occurs is displayed.
Note
•
•
•
When “JPEG(1)” is selected for the capture size of the image to be transmitted, pre alarm is unavailable
if the image capture size of “JPEG(1)” is either “2048x1536”, “1920x1080”, or “1600x1200”.
When “On” is selected for “Image compression rate upon alarm detection”, only post alarm recorded
images are compressed. Compression is not applied to pre alarm recorded images.
When a selection with an asterisk (*) on the right of it is selected for “Maximum number of images” of
“Pre alarm”, the specified number of images may not be able to be sent depending on the image capture
size and image quality. The following table shows the maximum number of images that can be sent
for pre alarm.
Image quality
0
Image
capture
size
154
Operating Instructions
1
2
3
4
5
6
7
8
9
1280x960
5
6
7
8
10
10
10
20
30
40
1280x720
7
8
10
10
10
20
20
30
40
50
800x600
9
10
10
20
20
30
30
50
50
50
VGA
10
20
20
30
30
40
50
50
50
50
640x360
20
30
40
50
50
50
50
50
50
50
400x300
30
30
40
50
50
50
50
50
50
50
QVGA
40
50
50
50
50
50
50
50
50
50
320x180
50
50
50
50
50
50
50
50
50
50
160x120
50
50
50
50
50
50
50
50
50
50
160x90
50
50
50
50
50
50
50
50
50
50
16 Configuring the network settings [Network]
[Post alarm]
• Transmission interval
•
•
Select the transmission interval for the alarm image transmission to the FTP server from the following.
0.1fps/ 0.2fps/ 0.33fps/ 0.5fps/ 1fps
• Default: 1fps
Number of images
Select the number of images to be transmitted from the following.
1pic/ 2pics/ 3pics/ 4pics/ 5pics/ 6pics/ 7pics/ 8pics/ 9pics/ 10pics/ 20pics/ 30pics/ 50pics/ 100pics/ 200pics/
300pics/ 500pics/ 1000pics/ 1500pics/ 2000pics/ 3000pics
• Default: 100pics
Recording duration
Approximate time to be taken to save the set “Number of images” with the set “Transmission interval” will
be displayed.
[Image capture size]
Select the image capture size of images transmitted when an alarm occurs from the following.
JPEG(1)/JPEG(2)/JPEG(3)
• Default: JPEG(2)
FTP periodic image transmission
[FTP periodic image transmission]
Select “On” or “Off” to determine whether or not to transmit images using the FTP periodic image transmission
function.
When “On” is selected, it is necessary to configure the settings of the FTP server.
• Default: Off
IMPORTANT
•
When using FTP periodic image transmission, it is necessary to configure the schedule settings of FTP
periodic image transmission on the [Schedule] tab of the “Schedule” page. (®Page 183)
[Directory name]
Enter the directory name where the images are to be saved.
For example, enter “/img” to designate the directory “img” under the root directory of the FTP server.
• Available number of characters: 1 - 256 characters
• Unavailable characters: " & ;
• Default: None (blank)
[File name]
Enter the file name (name of the image file to be transmitted) and select the naming option from the following.
Name w/time&date: File name will be [“Entered file name” + “Time and date (year/ month/ day/ hour/
minute/ second)” + “Serial number (starting from 00)”].
• Name w/o time&date: File name will be the characters entered for “File name” only. When “Name w/o
time&date” is selected, the file will be overwritten each time a file is newly transmitted.
• Available number of characters: 1 - 32 characters
• Unavailable characters: " & ; : / * < > ? \ |
• Default: None (blank)
•
Note
•
When “Name w/time&date” is selected, the file name will be [“Entered file name” + “Time and date
(year/ month/ day/ hour/ minute/ second)” + “Serial number (starting from 00)”] + “s” during summer
time.
Operating Instructions
155
16 Configuring the network settings [Network]
[Transmission interval]
Select the interval for the FTP periodic image transmission from the following.
1s/ 2s/ 3s/ 4s/ 5s/ 6s/ 10s/ 15s/ 20s/ 30s/ 1min/ 2min/ 3min/ 4min/ 5min/ 6min/ 10min/ 15min/ 20min/ 30min/
1h/ 1.5h/ 2h/ 3h/ 4h/ 6h/ 12h/ 24h
• Default: 1s
[Image capture size]
Select the image capture size of images to be transmitted from the following.
JPEG(1)/JPEG(2)/JPEG(3)
• Default: JPEG(2)
[FTP server address]
Enter the IP address or the host name of the FTP server.
• Available number of characters: 1 - 128 characters
• Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the
hyphen (-).
IMPORTANT
•
When entering the host name for “FTP server address”, it is necessary to configure the DNS settings
on the [Network] tab of the “Network” page. (®page 145)
[User name]
Enter the user name (login name) to access the FTP server.
• Available number of characters: 1 - 32 characters
• Unavailable characters: " & : ; \
[Password]
Enter the password to access the FTP server.
• Available number of characters: 0 - 32 characters
• Unavailable characters: " &
[Control port]
Enter a control port number to be used for the FTP server.
• Available port number: 1-65535
• Default: 21
The following port numbers are unavailable since they are already in use.
20, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 443, 995, 10669, 10670
[FTP mode]
Select “Passive” or “Active” for the FTP mode.
Normally, select “Passive”. When it is impossible to connect after select “Passive”, try to connect after selecting
“Active”.
• Default: Passive
16.2.3 Configure the settings relating to the NTP server
The settings relating to the NTP server such as the NTP server address, port number, etc. can be configured
on this page.
156
Operating Instructions
16 Configuring the network settings [Network]
IMPORTANT
•
Use an NTP server when the more accurate time & date setting is required for the system operation.
[Time adjustment]
Select the time adjustment method from the following. Time adjusted by the selected method will be used as
the standard time of the camera.
• Manual: Time set on the [Basic] tab on the “Basic” page will be used as the standard time of the camera.
• Synchronization with NTP server: Time automatically adjusted by synchronizing with the NTP server
will be used as the standard time of the camera.
• Default: Manual
[NTP server address setting]
When “Synchronization with NTP server” is selected for “Time adjustment”, select the method of how to obtain
the NTP server address from the following.
• Auto: Obtains the NTP server address from the DHCP server.
• Manual: The NTP server address will be entered manually on “NTP server address”.
• Default: Manual
IMPORTANT
•
When obtaining the NTP server address from the DHCP server, it is necessary to select “DHCP”,
“Auto(AutoIP)”, or “Auto(Advanced)” for “Network Settings” on the [Network] tab of the “Network” page.
(®page 145)
[NTP server address]
When “Manual” is selected for “NTP server address setting”, enter the IP address or the host name of the NTP
server.
• Available number of characters: 1 - 128 characters
• Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the
hyphen (-).
• Default: None (blank)
IMPORTANT
•
When entering the host name for “NTP server address”, it is necessary to configure the DNS settings
on the [Network] tab of the “Network” page. (®page 145)
[NTP port]
Enter a port number of the NTP server.
• Available port number: 1 - 65535
• Default: 123
Operating Instructions
157
16 Configuring the network settings [Network]
The following port numbers are unavailable since they are already in use.
20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 161, 162, 443, 995, 10669, 10670
[Time adjustment interval]
Select an interval (1 - 24 hours: in 1 hour intervals) of synchronization with the NTP server.
• Default: 1h
16.2.4 Configure the UPnP settings
This camera support UPnP (Universal Plug and Play). By using the UPnP function, it becomes possible to
configure the following automatically.
– Configuration of the port forwarding function of the router (However, a router supporting UPnP is required.)
This configuration is useful when accessing the camera via the Internet, or from a cellular phone/mobile
terminal.
– Automatic refreshment of the shortcut to the camera that is created on the [Network] folder of the PC even
when the IP address of the camera changes.
[Auto port forwarding]
Select “On” or “Off” to determine whether or not to use the port forwarding function of the router.
To use the port forwarding function, the router in use must support UPnP and the UPnP must be enabled.
• Default: Off
Note
•
•
•
Due to port forwarding, the port number may sometimes be changed. When the number is changed,
it is necessary to change the port numbers registered in the PC and recorders, etc.
The UPnP function is available when the camera is connected to the IPv4 network. IPv6 is not
supported.
To check if auto port forwarding is properly configured, click the [Status] tab on the “Maintenance” page,
and check that the “Enable” is displayed for “Status” of “UPnP”. (®page 192)
When “Enable” is not displayed, refer to “Cannot access the camera via the Internet.” in the
“21 Troubleshooting” section. (®page 210)
[Camera short cut]
Select whether or not to create the shortcut to the camera on the [Network] folder of the PC. When creating
the shortcut, select “On”.
To use the shortcut function to the camera, enable the UPnP function on the PC in advance.
• Default: Off
Note
•
158
To display the shortcut to the camera on the [Network] folder of the PC, it is necessary to add the
Windows component. Refer to the following to enable the UPnP function.
For Windows Vista
Operating Instructions
16 Configuring the network settings [Network]
[Start] ® [Control Panel] ® [Network and Internet] ® [Network and Sharing Center] ® expand the
section of [Network discovery] of [Sharing and Discovery] ® select [Turn on network discovery] ® click
[Apply] ® Complete
For Windows 7
[Start] ® [Control Panel] ® [Network and Internet] ® [Network and Sharing Center] ® select [Turn on
network discovery] of [Network discovery] of [Change advanced sharing settings] ® click [Save
changes] ® Complete
For Windows 8.1 and Windows 8
Right-click [Start] ® select [Control Panel] ® [Network and Internet] ® [Network and Sharing Center]
® select [Turn on network discovery] of [Network discovery] of [Change advanced sharing settings]
® click [Save changes] ® Complete
16.2.5 Configure the HTTPS settings
It is possible to enhance the network security by encrypting the access to cameras using the HTTPS function.
Refer to page 163 for how to configure the HTTPS settings.
[CRT key generate]
CRT key (SSL encryption key) used for the HTTPS protocol is generated. To generate the CRT key, click the
[Execute] button to display “CRT key generate” dialog box.
[Self-signed Certificate] - [Generate]
The camera itself generates the security certificate used for the HTTPS protocol. (Self-signed certificate)
To generate the self-signed certificate, click the [Execute] button to display the “Self-signed Certificate Generate” dialog box.
[Self-signed Certificate] - [Information]
Displays the information of the self-signed certificate.
When the [Confirm] button is clicked, the registered information of the self-signed certificate will be displayed
in the “Self-signed Certificate - Confirm” dialog box.
When the [Delete] button is clicked, the generated self-signed certificate will be deleted.
Operating Instructions
159
16 Configuring the network settings [Network]
[CA Certificate] - [Generate Certificate Signing Request]
When using the security certificate issued by CA (Certificate Authority) as the security certificate used for the
HTTPS protocol, the CSR (Certificate Signing Request) will be generated.
To generate the CSR, click the [Execute] button to display the “CA Certificate - Generate Certificate Signing
Request” dialog window.
[CA Certificate] - [CA Certificate install]
Installs the server certificate (security certificate) issued by CA (Certificate Authority) and displays the
information of the installed server certificate.
To install the server certificate, click the [Browse...] button to display the [Open] dialog box, and select the file
of the server certificate issued by CA, and click the [Execute] button.
If the server certificate is already installed, the file name of the installed server certificate will be displayed.
[CA Certificate] - [Information]
Displays the information of the server certificate.
When the [Confirm] button is clicked, the registered information of the installed server certificate will be
displayed in the “CA Certificate - Confirm” dialog box. If the server certificate is not installed, the content of the
generated CSR file will be displayed.
When the [Delete] button is clicked, the installed server certificate will be deleted.
IMPORTANT
•
Before deleting the valid server certificate (security certificate), confirm that there is a backup file on
the PC or another media. The backup file will be required when installing the server certificate again.
[Connection]
Select the protocol used to connect the camera.
• HTTP: Only the HTTP connection is available.
• HTTPS: Only the HTTPS connection is available.
• Default: HTTP
[HTTPS port]
Designate the HTTPS port number to be used.
• Available port number: 1 - 65535
• Default: 443
The following port numbers are unavailable since they are already in use.
20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 554, 995, 10669, 10670, 59000-61000
Note
•
•
•
•
•
•
160
After changing the connection setting, access the camera again by after waiting a while according to
the changed setting (“http://IP address of the camera” or “https://IP address of the camera”).
When using the self-signed certificate:
If the camera is accessed using the HTTPS protocol for the first time, the warning window will be
displayed. In this case, follow the instructions of the wizard to install the self-signed (security) certificate.
(®page 170)
When using the server certificate:
In advance, install the root certificate and intermediate certificate on the browser in use. Follow the
instructions of CA for how to obtain and install these certificates.
When the camera is accessed using the HTTPS protocol, the refresh interval and frame rate of images
may be lower.
When the camera is accessed using the HTTPS protocol, it may take time to display images.
When the camera is accessed using the HTTPS protocol, the images may be distorted or audio may
be interrupted.
Operating Instructions
16 Configuring the network settings [Network]
•
The maximum number of concurrent access user varies depending on the maximum image size and
transmission format.
16.2.6 Configure the settings relating to DDNS
To access this camera via the Internet, it is necessary to configure the settings for the DDNS function.
Refer to page 177 for how to configure the settings relating to DDNS.
[Area]
Select the region where the camera is installed. If the camera is used outside of Japan, select “Global”. If the
camera is used in Japan, select “Japan”.
Japan/Global
[Service]
Select the DDNS service to determine whether or not to use DDNS.
• Off: Does not use the DDNS function.
• Viewnetcam.com: Uses the “Viewnetcam.com” service.
• Dynamic DNS Update: Uses Dynamic DNS Update (RFC2136 compliant) without the DHCP cooperation.
• Dynamic DNS Update(DHCP): Uses Dynamic DNS Update (RFC2136 compliant) with the DHCP
cooperation.
• Default: Off
Note
•
When using Dynamic DNS Update (RFC2136 compliant), refer to the network administrator for whether
or not to cooperate with the DHCP.
16.2.7 Configure the settings relating to SNMP
The settings relating to SNMP can be configured on this page. It is possible to check the status of the camera
by connecting to the SNMP manager. When using the SNMP function, contact the network administrator.
Operating Instructions
161
16 Configuring the network settings [Network]
[Community]
Enter the community name to be monitored.
• Available number of characters: 0 - 32 characters
• Default: None (blank)
IMPORTANT
•
When using the SNMP function, it is necessary to enter the community name. When no community
name is entered, the SNMP function will not work.
[System name]
Enter a system name to be used to manage the camera with the SNMP function.
• Available number of characters: 0 - 32 characters
• Default: None (blank)
[Location]
Enter the name of the location where the camera is installed.
• Available number of characters: 0 - 32 characters
• Default: None (blank)
[Contact]
Enter the E-mail address or the phone number of the SNMP manager.
• Available number of characters: 0 - 255 characters
• Default: None (blank)
16.2.8 Configure the Diffserv settings
The settings relating to Diffserv can be configured on this page. The Diffserv function can be used to set the
priority of image/audio data sent from routers.
The priority set to this function must match the DSCP value configured to the router.
When using the Diffserv function, contact the network administrator.
[DSCP(0-63)]
Enter the order of priority for packets.
• Available values: 0 - 63
• Default: 0
162
Operating Instructions
16 Configuring the network settings [Network]
16.3 How to configure HTTPS settings
The settings relating to the HTTPS protocol that can enhance the network security by encrypting the access
to cameras on this page.
The HTTPS settings will be configured in the following procedure.
Generation of the CRT key (SSL encryption key)
When using the self-signed certificate
When using the server certificate
Generation of the self-signed certificate
Generation of CSR (Certificate Signing Request)
Application for the approval by CA
(Certificate Authority) - Issue of the server certificate
Installation of the server certificate
Configuration of the connection protocol
Access to the cameras using the HTTPS protocol
A
B
C
D
E
Generation of the CRT key (SSL encryption key) (®page 164)
Generation of the self-signed certificate (®page 165)
Generation of CSR (Certificate Signing Request) (®page 167)
Installation of the server certificate (®page 168)
Configuration of the connection protocol (®page 169)
Operating Instructions
163
16 Configuring the network settings [Network]
Note
•
•
To use the server certificate, you need to apply for the approval and the issue of server certificate by
CA.
Either of the self-signed certificate or the server certificate is available. If both of them are installed, the
server certificate will be used prior to the self-signed certificate.
16.3.1 Generation of the CRT key (SSL encryption key)
IMPORTANT
•
•
•
When the self-signed certificate or server certificate is valid, it is impossible to generate the CRT key.
When server certification is used, the available key size varies depending on the CA. Confirm the
available key size in advance.
To generate the CRT key, it may take about 1 minute when the key size is 1024 bit and about 2 minutes
when the key size is 2048 bit. Do not operate the web browser until the generation of CRT key is
complete. While the CRT key is being generated, the refresh interval and line speed may be lower.
1. Click the [Execute] button of “CRT key generate”.
→ The “CRT key generate” dialog box will be displayed.
2. Select “1024bit” or “2048bit” for the length of the CRT to generate for “CRT key generate” - “RSA key
size”.
Note
•
To use the server certificate, follow the requests from the CA about the RSA key size.
3. Click the [Execute] button.
→ The generation of CRT key will be started. When the generation is finished, the key size and generation
time & date of the generated key will be displayed on “Current CRT key”.
Note
•
•
164
To change (or update) the generated CRT key, perform step 1 to 3. The CRT key, self-signed certificate
and server certification are valid in a set. When the CRT key is changed, it is necessary to re-generate
the self-signed certificate or re-apply for the server certificate.
When the CRT key is updated, the log of the previous CRT key is saved. When the [History] button of
“Current CRT key” on the “CRT key generate” dialog box is clicked, the “Previous CRT key” dialog box
will be displayed, and it is possible to check the key size and generation time & date of the previous
Operating Instructions
16 Configuring the network settings [Network]
key. When the [Apply] button is clicked on the “Previous CRT key” dialog box, it is possible to replace
the current CRT key with the previous one.
16.3.2 Generation of the self-signed certificate (security
certificate)
IMPORTANT
•
If the CRT key is not generated, it is impossible to generate the self-signed certificate.
1. Click the [Execute] button of “Self-signed Certificate - Generate”.
→ The “Self-signed Certificate - Generate” dialog box will be displayed.
2. Enter the information of the certificate to be generated.
Item
Description
Available number of characters
[Common Name]
Enter the camera address or host name.
64 characters
[Country]
Enter the country name. (Omission is OK.)
2 characters (Country code)
[State]
Enter the state name. (Omission is OK.)
128 characters
[Locality]
Enter the locality name. (Omission is OK.)
128 characters
[Organization]
Enter the organization name. (Omission is OK.)
64 characters
Operating Instructions
165
16 Configuring the network settings [Network]
Item
Description
Available number of characters
[Organizational
Unit]
Enter the unit name of the organization.
(Omission is OK.)
[CRT key]
Displays the key size and generation time & date
of the current key.
64 characters
Note
•
•
•
The available characters for [Common Name], [State], [Locality], [Organization], [Organizational
Unit] are 0-9, A-Z, a-z and the following marks.
-._,+/()
When the camera is connected to the Internet, enter the address name or host name to access via
the Internet for “Common Name”. In this case, the security alert window will be displayed each time
the camera is locally accessed, even if the security certificate is installed.
When entering the IPv6 address for “Common Name”, put the address in brackets [ ].
Example: [2001:db8::10]
3. Click the [OK] button after entering the items.
→ The self-signed certificate will be generated.
Note
•
The information of the generated self-signed certificate will be displayed on “Self-signed
Certificate” - “Information”.
Depending on the status of the self-signed certificate, the following are displayed.
Indication
•
166
Description
Not generated
The self-signed certificate are not generated.
Invalid (Reason: CA Certificate installed)
The self-signed certificate has already been
generated, and the server certificate has been
installed.
• In this case, the server certificate is validated.
Common name of the self-signed
certificate
The self-signed certificate has already been
generated and validated.
When the [Confirm] button is clicked, the registered information of the self-signed certificate
(security certificate) will be displayed in the “Self-signed Certificate - Confirm” dialog box.
Operating Instructions
16 Configuring the network settings [Network]
•
•
When the [Delete] button is clicked, the generated self-signed certificate (security certificate) will
be deleted.
When “HTTPS” is selected for “Connection”, it is impossible to delete the self-signed certificate.
16.3.3 Generation of CSR (Certificate Signing Request)
IMPORTANT
•
•
If the CRT key is not generated, it is impossible to generate the CSR.
Before generating the CSR file, configure the following settings on [Internet Options] of the web browser
in advance. Click [Internet Options...] under [Tools] of the menu bar of Internet Explorer, and then click
the [Security] tab.
– Register the camera for [Trusted Sites].
– Click the [Custom level...] button to open the [Security Settings] window, and check the [Enable]
radio button of [File Download] under [Downloads].
– Click the [Custom level...] button to open the [Security Settings] window, and check the [Enable]
radio button of [Automatic prompting for file downloads] under [Downloads].
1. Click the [Execute] button of “CA Certificate - Generate Certificate Signing Request”.
→ The “CA Certificate - Generate Certificate Signing Request” dialog box will be displayed.
2. Enter the information of the certificate to be generated.
Item
Description
Available number of characters
[Common Name]
Enter the camera address or host name.
64 characters
[Country]
Enter the country name.
2 characters (Country code)
[State]
Enter the state name.
128 characters
[Locality]
Enter the locality name.
128 characters
[Organization]
Enter the organization name.
64 characters
[Organizational
Unit]
Enter the unit name of the organization.
64 characters
Operating Instructions
167
16 Configuring the network settings [Network]
Item
Description
[CRT key]
Available number of characters
Displays the key size and generation time & date
of the current key.
Note
•
•
To use the server certificate, follow the requests from the CA about the information to be entered.
The available characters for [Common Name], [State], [Locality], [Organization], [Organizational
Unit] are 0-9, A-Z, a-z and the following marks.
-._,+/()
3. Click the [OK] button after entering the items.
→ The [Save As] dialog box will be displayed.
4. Enter a file name for the CSR in the [Save As] dialog box to save on the PC.
→ The saved CSR file will be applied to the CA.
IMPORTANT
•
The server certificate will be issued for the set of the generated CSR and CRT key. If the CRT key is
re-generated or updated after applying to the CA, the issued server certificate will be invalidated.
Note
•
This camera generates the CSR file in the PEM format.
16.3.4 Installation of the server certificate
IMPORTANT
•
If the CSR file is not generated, it is impossible to install the server certificate (security certificate). For
the installation, the server certificate issued by CA is required.
1. Click the [Browse...] button of “CA Certificate - CA Certificate install”.
→ The [Open] dialog box will be displayed.
2. Select the server certification file and click the [Open] button. Then, click the [Execute] button.
→ The server certification will be installed.
Note
•
The host name registered in the installed server certificate will be displayed on “CA Certificate Information”. Depending on the status of the server certificate, the following are displayed.
Indication
168
Description
Invalid
The server certification is not installed.
Common name of the server certificate
The server certificate has already been installed
and validated.
Expired
The server certification has already expired.
Operating Instructions
16 Configuring the network settings [Network]
•
When the [Confirm] button is clicked, the registered information of the installed server certificate
will be displayed in the “CA Certificate - Confirm” dialog box. (Only “Organizational Unit” will be
displayed with an asterisk (*).)
•
•
•
When the [Delete] button is clicked, the installed server certificate will be deleted.
When “HTTPS” is selected for “Connection”, it is impossible to delete the server certificate.
To change (or update) the server certificate, perform step 1 and 2.
IMPORTANT
•
•
•
Before deleting the valid server certificate (security certificate), confirm that there is a backup file on
the PC or another media. The backup file will be required when installing the server certificate again.
When the server certificate has expired, the HTTPS function will become unavailable. When the
camera is restarted, the connection protocol will be changed to HTTP. Update the server certificate
before it expires.
The expiration date of the server certificate can be checked by double-clicking the server certification
file issued by CA.
16.3.5 Configuration of the connection protocol
1. Select “HTTP” or “HTTPS” for “Connection” to determine the protocol used to access the camera.
• HTTP: Only the HTTP connection is available.
• HTTPS: Only the HTTPS connection is available.
2. Designate the HTTPS port number to be used for “HTTPS port”.
• Available port number: 1 - 65535
• Default: 443
The following port numbers are unavailable since they are already in use.
20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 554, 995, 10669, 10670, 59000 - 61000
3. Click the [Set] button.
→ It will become possible to access to the cameras using the HTTPS protocol. (®page 8, page 18,
page 20)
Note
•
•
When the connection setting is changed, after waiting for a while, access the camera again with either
“http://IP address of the camera” or “https://IP address of the camera” depending on the changed
setting.
When using the self-signed certificate:
Operating Instructions
169
16 Configuring the network settings [Network]
•
•
•
•
•
If the camera is accessed using the HTTPS protocol for the first time, the warning window will be
displayed. In this case, follow the instructions of the wizard to install the self-signed (security) certificate.
(®page 170)
When using the server certificate:
In advance, install the root certificate and intermediate certificate on the browser in use. Follow the
instructions of CA for how to obtain and install these certificates.
When the camera is accessed using the HTTPS protocol, the refresh interval and frame rate of images
may be lower.
When the camera is accessed using the HTTPS protocol, it may take time to display images.
When the camera is accessed using the HTTPS protocol, the images may be distorted or audio may
be interrupted.
The maximum number of concurrent access user varies depending on the maximum image size and
transmission format.
16.4 Access the camera using the HTTPS protocol
1. Start up the web browser.
2. Enter the IP address of the camera in the address box of the browser.
• Example of entry: https://192.168.0.10/
IMPORTANT
•
•
When the HTTPS port number is changed from “443”, enter “https://IP address of the camera + :
(colon) + port number” in the address box of the browser.
(Example: https://192.168.0.11:61443)
When the camera is in a local network, configure the proxy server setting of the web browser (under
[Internet Options...] under [Tools] of the menu bar) to bypass the proxy server for the local address.
3. Press the [Enter] key on the keyboard.
→ The “Live” page will be displayed.
When the security alert window is displayed, install the security certificate. (®page 171)
When “On” is selected for “User auth.”, the authentication window will be displayed before displaying
live images for the user name and password entries.
IMPORTANT
•
When the camera is accessed using the HTTPS protocol, the refresh interval and frame rate of
images may be lower.
16.4.1 Install the security certificate
When the security certificate of the camera to access is not installed on the PC, the security alert window will
be displayed each time the camera is accessed using the HTTPS protocol. To have the security alert window
not displayed, it is necessary to install the security certificate in the following procedure. If the certificate is not
installed, the alert window will be displayed each time the camera is accessed.
Note
•
170
The security certificate is installed on the PC with the information registered for “Common Name”.
Therefore, the information registered for “Common Name” must be same as the address or host name
for the camera access. If the certificate is not the same, the security alert window will be displayed
each time the camera is accessed.
Operating Instructions
16 Configuring the network settings [Network]
•
•
•
•
When the address or host name of the camera is changed, the security alert window will be displayed
each time the camera is accessed even if the security certificate is installed. Install the security
certificate again.
When the camera access is open to the Internet, enter the address name or host name to access via
the Internet for “Common Name”. In this case, the security alert window will be displayed each time
the camera is locally accessed, even if the security certificate is installed.
When the security certificate is properly installed, a key icon is displayed in the address box of the web
browser that has accessed the camera.
When using Internet Explorer 10 or Internet Explorer 11, note that some of the displayed windows may
differ from the following descriptions.
1. Access the camera using the HTTPS protocol.
2. When the security alert window is displayed, click “Continue to this website (not recommended).”
→ The “Live” page will be displayed. If an authentication window is displayed, enter the user name and
password.
Note
•
If this window is displayed when accessing a device other than the camera or a website, a security
problem may have occurred. In this case, check the system status.
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16 Configuring the network settings [Network]
3. Click “Certificate Error” over the URL, and click “View certificates”.
172
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16 Configuring the network settings [Network]
4. Click “Install Certificate...”.
Note
•
•
If [Install Certificate...] is not displayed, close Internet Explorer once, and select [Run as
Administrator] to launch Internet Explorer again. Click [Start] ® [All Programs] ® right click [Internet
Explorer] ® click [Run as Administrator].
When using Windows 8 or Windows 8.1, right click [iexplore] under “C:\Program Files\Internet
Explorer” and select [Run as Administrator].
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16 Configuring the network settings [Network]
5. Click “Next” displayed on “Certificate Import Wizard”.
Note
•
174
When using Internet Explorer 10 or Internet Explorer 11, select “Store Location”, and then click
“Next”.
Operating Instructions
16 Configuring the network settings [Network]
6. Select “Place all certificates in the following store”, and click “Browse...”.
7. Select “Trusted Root Certificate Authorities”, and click “OK”.
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16 Configuring the network settings [Network]
8. Click “Next”.
9. Click “Finish”.
176
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16 Configuring the network settings [Network]
10. Click “Yes”.
→ When the import is successfully completed, the screen “The import was successful.” will be displayed.
11. Click “OK”.
→ When the browser is restarted after the certificate is imported, “Certificate Error” will not be displayed.
16.5 How to configure the settings relating to DDNS
When activating the DDNS function using the camera, either of the following DDNS services is available.
• “Viewnetcam.com” service
• Dynamic DNS Update (RFC2136 compliant)
IMPORTANT
•
•
Before using the DDNS service, it is necessary to perform the port forwarding setting for the router.
About Dynamic DNS Update (RFC2136 compliant)
Operation using DDNS services other than the “Viewnetcam.com” service is not guaranteed. We are
not responsible for any troubles or accidents on the circumstances where the camera is used arising
out of such services.
Refer to the DDNS service providers for the selection and configuration of the DDNS services other
than the “Viewnetcam.com” service.
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16 Configuring the network settings [Network]
Note
•
“Viewnetcam.com” is a Dynamic DNS service designed for use with Panasonic Network Cameras.
Refer to the “Viewnetcam.com” website (http://www.viewnetcam.com/) for further information about
the service.
About DDNS services (IPv4/IPv6)
By using a DDNS service, it becomes possible to view camera images via the Internet.
The DDNS service associates dynamic global addresses and domain names.
It is possible to configure the settings for the “Viewnetcam.com” or Dynamic DNS Update (RFC2136 compliant).
In most of the DNS services offered by providers, global addresses are not static but dynamic. Therefore,
access to the camera via an old global address may be invalidated after a certain period of time. Either of the
following services is required when accessing a camera whose global address is not static via the Internet.
• DDNS service (such as “Viewnetcam.com”)
It is possible to access via a registered and static domain name (example: *****.viewnetcam.com) even
after the global address is changed. Enrollment in a domain name service is required even when using the
IPv6 connection.
Refer to the “Viewnetcam.com” website (http://www.viewnetcam.com/) for further information about the
service.
• Static IP address service (such as a service offered by a contracted provider)
In this service, global addresses are static (not changed).
16.5.1 Configuration of the DDNS service (Example of the
“Viewnetcam.com” service)
C
A
D
C
B
B
D
A
E
531A
WV-SPN
E
A.
B.
C.
D.
E.
178
DNS server
Internet
Provider
“Viewnetcam.com” service server
Remote site
Global address is changed.
The contracted provider allocates a global address to the router (or the camera). The global address is not
static but dynamic.
Operating Instructions
16 Configuring the network settings [Network]
“*****.viewnetcam.com” and the current global address is automatically registered.
If you are enrolled in “Viewnetcam.com”, the unique “domain name” (example: *****.viewnetcam.com) will
be allocated. The “Viewnetcam.com” service server automatically manages the domain name of camera
and the global address of router (or camera) when a camera automatically notifies the service server of
the global address.
Current global address is automatically registered via “*****.viewnetcam.com”.
The “Viewnetcam.com” service server registers the global address and the domain name of router (or
camera) in the DNS server.
Global address is obtained via the URL (domain name).
By entering the URL (including the domain name) on the web browser when accessing the camera via the
Internet, the DNS server identifies the registered global address of router (or camera).
Access using the current global address
The identified global address is used for accessing the router (or camera) to monitor images.
Note
•
•
Refer to the contracted provider whether the current IP address is static or not.
Depending on the provider, local addresses may be allocated. In this case, the DDNS service is
unavailable. Refer to the contract provider for further information.
16.5.2 When using the “Viewnetcam.com” service
[Personal(Camera) URL]
The URL of the camera registered for “Viewnetcam.com”.
[Your Account Link]
When the displayed URL is clicked, the registration window for the “Viewnetcam.com” service will be displayed
in a newly opened window.
Register the information in the registration window to enroll in the “Viewnetcam.com” service.
[Access interval]
Select the interval to access the “Viewnetcam.com” service server to check the IP address and the host name
from the following.
10min/ 20min/ 30min/ 40min/ 50min/ 1h
• Default: 1h
[Global IP Address Notification Method]
Typically [Global IP Address Notification Method] should be set to “Normal”.
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16 Configuring the network settings [Network]
If you cannot access the camera using the registered URL 30 minutes after registering with
“Viewnetcam.com”, select “Advanced”.
In this case, UPnP (®page 158) must be enabled for the camera and for the router.
• Default: Normal
16.5.3 Procedure to register information for the
“Viewnetcam.com” service
1. Select [Viewnetcam.com] for [Service] and click the [Set] button.
→ A URL is displayed in [Your Account Link].
If a URL is not displayed in [Your Account Link], confirm the camera's network settings and Internet
connection, then click [Set] again.
2. Register the information for “Viewnetcam.com” by following the instructions of the wizard.
→ The registration window for “Viewnetcam.com” will be displayed in a newly opened window.
When the registration window is not displayed, check that the PC is being connected to the Internet,
and click the reload button of the browser.
3. Register the information for “Viewnetcam.com” by following the instructions of the wizard.
→ When the message “The new camera is successfully registered to Viewnetcam.com” is displayed, close
the registration window.
The URL set at the time of registration can be used for camera access. However, this URL is unavailable
when accessing the camera from the PC connected to the same network (LAN).
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16 Configuring the network settings [Network]
Note
•
•
•
•
•
When the registration for the “Viewnetcam.com” service is completed, the URL registered for
“Personal(Camera) URL” is displayed. It may take up to about 30 minutes until the URL of the registered
camera is validated.
To cancel the enrollment in the “Viewnetcam.com” service, access the “Viewnetcam.com” website
(http://www.viewnetcam.com/) later.
When “Expired” is displayed in the URL of “Viewnetcam.com” in the viewnetcam settings page or the
status page, restart the camera after registering the “Viewnetcam.com” service. After restarting the
camera, check that the registered URL is displayed in the URL of “Viewnetcam.com” of [Status] [Viewnetcam.com] on the “Maintenance” page.
It is possible to check the information registered for the “Viewnetcam.com” service by accessing the
URL displayed beside “Your Account Link”. When the URL is not displayed, check that the PC is being
connected to the Internet, and click the [Set] button.
If access often fails due to the change in the global address of router, set a smaller value for “Access
interval”.
16.5.4 Checking the information registered for the
“Viewnetcam.com” service
It is possible to check if the camera has been registered for the “Viewnetcam.com” service. (®page 192)
16.5.5 When using “Dynamic DNS Update”
[Host name]
Enter the host name to be used for the Dynamic DNS Update service.
• Available number of characters: 3 - 250 characters
Enter in the form of “(host name). (domain name)”.
• Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the
hyphen (-).
• Default: None (blank)
Note
•
Refer to the network administrator for further information about the available host names.
[Access interval]
Select the interval to access the Dynamic DNS Update service server to check the IP address and the host
name from the following.
10min/ 20min/ 30min/ 40min/ 50min/ 1h/ 6h/ 24h
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16 Configuring the network settings [Network]
•
Default: 24h
16.5.6 When using “Dynamic DNS Update(DHCP)”
[Host name]
Enter the host name to be used for the Dynamic DNS Update service.
• Available number of characters: 3 - 250 characters
Enter in the form of “(host name). (domain name)”.
• Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the
hyphen (-).
• Default: None (blank)
Note
•
182
Refer to the network administrator for further information about the available host names.
Operating Instructions
17 Configure the settings relating to the schedules [Schedule]
17 Configure the settings relating to the
schedules [Schedule]
On the “Schedule” page, it is possible to configure the settings relating to schedules as follows.
SFx310
SPN311
SPN310
SPW311L
SPN531
SPW531L
• Alarm permission SFx311
• VMD permission
SPN311
SPW311L
SPN531
SPW531L
SFN310
SPN310
• Audio detection permission SFx311
• Access permission
• H.264 recording
• Scene file
• FTP periodic image transmission
The “Schedule” page has only the [Schedule] tab.
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17 Configure the settings relating to the schedules [Schedule]
Up to 5 schedules can be set.
1. Select an action to be assigned to the schedule from “Schedule mode”.
“Off” is selected at the default.
• Off: No action will be taken for the respective schedule.
SFx310
SPN311
SPN310
SPW311L
• Alarm permission SFx311
(terminal alarm) will be received during the period of the schedule.
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Operating Instructions
SPN531
SPW531L
: Alarm input
17 Configure the settings relating to the schedules [Schedule]
•
•
•
•
•
•
•
•
VMD permission: The video motion detection (VMD) function will be active during the period of the
schedule.
SPN311
SPW311L
SPN531
SPW531L
SFN310
SPN310
Audio detection permission SFx311
:
The audio detection function will be active during the period of the schedule.
Access permission: Users whose access level is set to 2 and 3 on the [User auth.] tab
(®page 140) can access the camera only in the period of schedule.
H.264 recording(Recording stream 1): The SD recording will be performed at the designated time
in the schedule. Only available when H.264 images are used.
H.264 recording(Recording stream 2): The SD recording will be performed at the designated time
in the schedule. Only available when H.264 images are used.
Image adjust 1: Images are set to the image settings of “Scene file 1” at the designated time in the
schedule. When the designated time for the schedule finishes, images are set to the image settings of
“Scene file is not applied”.
Image adjust 2: Images are set to the image settings of “Scene file 2” at the designated time in the
schedule. When the designated time for the schedule finishes, images are set to the image settings of
“Scene file is not applied”.
FTP periodic image transmission: FTP periodic image transmission will be performed at the
designated time in the schedule.
Note
•
•
Select “On” for “User auth.” on the [User auth.] tab of “User mng.” page (®page 140) and “Off” for
“Host auth.” on the “Host auth.” page (®page 141) to validate “Access permission”.
When selecting “H.264 recording(Recording stream 1)” or “H.264 recording(Recording stream
2)”, select “H.264(1)”, “H.264(2)”, “H.264(3)”, or “H.264(4)” for “Recording format” on the [SD
memory card] tab and select “Schedule” for “Save trigger”. (®page 55)
2. Select days of a week by checking the respective checkboxes.
3. From the pull-down menu, select the start time and the end time of the schedule.
When not designating time, check the checkbox of “24h”.
4. Click the [Set] button after completing the settings.
→ The result will be displayed at the bottom of the window.
Note
•
The schedules displayed at the bottom of the window can be identified by colors assigned to each
schedule.
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17 Configure the settings relating to the schedules [Schedule]
17.1 How to set the schedules
1. Check the check box of the desired day of the week of “FTP image transmission schedule”.
→ The selected day of the week will be validated for the schedule.
2. To designate time, select the desired “hour” and “minute” from the pull-down menu.
When not designating time, check the checkbox of “24h”.
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17 Configure the settings relating to the schedules [Schedule]
3. Click the [Set] button after completing the settings.
→ The result will be displayed at the bottom of the window.
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17 Configure the settings relating to the schedules [Schedule]
17.2 How to delete the set schedule
1. Uncheck the check box of the set day of the week.
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17 Configure the settings relating to the schedules [Schedule]
2. Click the [Set] button after completing the settings.
→ The schedule of the selected day of the week is deleted.
Operating Instructions
189
18 Maintenance of the camera [Maintenance]
18 Maintenance of the camera [Maintenance]
System log check, firmware upgrade, status check and initialization of the setup menu can be performed on
this page.
The “Maintenance” page has the [System log] tab, the [Upgrade] tab, [Status] tab, the [Default reset] tab, and
the [Data] tab.
18.1 Check the system log [System log]
Click the [System log] tab of the “Maintenance” page. (®page 42, page 44)
Up to 4,000 system logs can be saved on the SD memory card when the SD memory card is inserted after
selecting “Use” for “SD memory card” on the [SD memory card] tab (®page 55).
When “Not use” is selected for “SD memory card”, up to 100 system logs can be saved on the built-in memory
of the camera.
When the saved system logs have reached the maximum number, the newer logs will overwrite the older
system logs. In this case, the oldest log is the first to be overwritten.
The system logs will be displayed in group of 100 logs each, and the logs will be saved even when the power
of the camera is turned off.
[Next 100 >>]
When clicking “Next 100 >>”, the next 100 system logs will be displayed.
[<< Previous 100]
When clicking “<< Previous 100”, the previous 100 system logs will be displayed.
[No.]
The serial number of the system log will be displayed.
[Time & date]
Time and date at the error occurrence will be displayed.
Note
•
When “Off” is selected for “Time display format” on the [Basic] tab (®page 48), time & date of logs will
be displayed in 24-hour format.
[Description]
The descriptions about the system log will be displayed. Refer to page 205 for further information about the
system logs.
18.2 Upgrade the firmware [Upgrade]
Click the [Upgrade] tab of the “Maintenance” page. (®page 42, page 44)
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18 Maintenance of the camera [Maintenance]
The current firmware can be checked and upgraded to the latest version on this page. Contact the dealer for
further information about the firmware upgrade.
[Model no.], [MAC address], [Serial no.], [Firmware version], [IP address(IPv6)], [Viewer
software installation counter], [Time past from the date of manufacture]
Information of each item will be displayed.
1. Contact the dealer and download the latest firmware onto a PC.
IMPORTANT
•
A blank (space) cannot be used for the name of the directory where the downloaded firmware to
be saved.
2. A link for extension software screen is displayed.
Refer to our website (http://security.panasonic.com/pss/security/kms) for further information about
extension software.
3. Click the [Browse...] button and designate the downloaded firmware.
Note
•
The latest firmware upgrade is posted on our website.
– When using the camera in Japan
Operating Instructions
191
18 Maintenance of the camera [Maintenance]
http://panasonic.biz/security/support/
– When using the camera outside of Japan
•
http://security.panasonic.com/pss/security/support/
To view the website, it is necessary to be connected to the internet.
4. Click the radio button respective to the desired option to determine whether or not to initialize the settings
after completing the firmware upgrade.
Default: Do not reset the settings to the default after the upgrade.
Note
•
Note that the settings cannot be restored after an initialization is operated.
5. Click the [Execute] button.
→ The confirmation window will be displayed.
IMPORTANT
•
•
•
•
•
•
•
•
After completing the upgrade, delete temporary internet files. (®page 210)
Upgrade the firmware using a PC in the same subnet as the unit.
Follow the instructions from the dealer when upgrading the firmware.
When upgrading the application software, use the designated file (extension: img) for the firmware
upgrade.
The name of the firmware to be used for the upgrade should be “model name (Use small letters.
“WV-” is not required.)_xxxxx.img”.
* (“xxxxx” indicates the version of the firmware.)
Do not turn off the power of the camera during the upgrade process.
Do not perform any operation during upgrading and wait until it completes.
The following network settings will not be reset when upgrading the firmware after selecting “Reset the
settings to the default after completing the upgrade. (Except the network settings)”.
Primary server address and secondary server address DNS settings for IPv4, primary DNS server
address and secondary DNS server address settings for IPv6, On/Off for DHCP, IP address, subnet
mask, default gateway, HTTP port, HTTPS port, connection protocol (HTTP/HTTPS), CRT key, server
certificate, UPnP setting, line speed, bandwidth control (bit rate), time & date
The viewer software used on each PC should be licensed individually. Refer to your dealer for the
software licensing.
18.3 Check the status [Status]
Click the [Status] tab of the “Maintenance” page. (®page 42, page 44)
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18 Maintenance of the camera [Maintenance]
The status of this camera can be checked on this page.
Viewnetcam.com
[Server]
The URL of the “Viewnetcam.com” service server will be displayed.
[Status]
The registration status for the “Viewnetcam.com” will be displayed.
[Personal(Camera) URL]
The URL of the camera registered for “Viewnetcam.com” will be displayed.
UPnP
[Port number(HTTP), Port number(HTTPS)]
The port number that is set for UPnP port forwarding will be displayed.
[Status]
The port forwarding status will be displayed.
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18 Maintenance of the camera [Maintenance]
[Router global address]
The global address of router will be displayed.
Self check
The self check result of the hardware will be displayed.
SD memory card
[Model no.]
Displays the model number of the SD memory card.
If model number information could not be obtained, “Read error” is displayed. If the SD memory card is not
used, “Not use” is displayed. In other cases “Unknown” is displayed.
[Serial no.]
Displays the serial number of the SD memory card.
If model number information could not be obtained, “Unknown” is displayed.
[Remaining capacity]
Displays the remaining capacity and total capacity of the SD memory card.
This is the same information that is displayed in [Remaining capacity] of the SD memory card information on
the [SD memory card] tab of the “Basic” page.
[Total use time]
Displays the length of time that SD memory card has been inserted into and used with the camera.
If the length of time that the SD memory card has been used for cannot be obtained, “Unknown” is displayed.
“Total use time” is updated once per hour.
[Number of overwrite times]
Displays the number of overwrite times as calculated from the total capacity of the SD memory card, the number
of times the camera has written files to the SD memory card, and the file sizes.
If the number of overwrite times cannot be calculated, “Unknown” is displayed.
Note
•
•
Because the overwrite time values are just estimates calculated by the camera, they may differ to the
actual number of overwrite times.
When using “SD memory card password lock” and the card’s password does not match, the above
information is not displayed.
[No.] / [Time & date] / [Description] of the log
Displays the log related to the SD memory card.
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18 Maintenance of the camera [Maintenance]
Category
SD memory card
Indication
Description
<SD> Format
Successfully formatted the SD memory card.
<SD> Format error
Error occurred when formatting the SD memory card.
<SD> Write-protect ON
(Locked card)
A write-protected SD memory card is inserted.
<SD> Detection error
The SD memory card could not be correctly recognized.
<SD> Write error
An error occurred when writing to the SD memory card.
<SD> Read error
An error occurred when reading from the SD memory card.
<SD> Delete error
An error occurred when deleting data from the SD memory
card.
<SD> File system error
An error occurred in File system of the SD memory card.
<SD> Undefined error
An error other that the ones above has occurred for the SD
memory card.
IMPORTANT
•
•
•
In order to be able to correctly use this function, format the SD memory card with the camera before
using it.
When using SD memory cards that have been used on other devices such as PCs, the correct
information may not be able to be displayed.
Up to 30 SD memory card logs can be saved to the built-in memory of the camera. When the saved
system logs have reached the maximum number, the newer logs will overwrite the older system logs.
Note
•
Refer to our website (http://security.panasonic.com/pss/security/support/info.html) for further
information about the contents of the displayed statuses (relating to the “Viewnetcam.com” service,
the UPnP function, or the self check).
18.4 Reset the settings/Reboot the camera [Default
reset]
Click the [Default reset] tab of the “Maintenance” page. (®page 42, page 44)
The settings and the HTML data of the camera can be initialized and reboot of the camera can be performed
on this page.
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18 Maintenance of the camera [Maintenance]
[Reset to the default (Except the network settings)]
Click the [Execute] button to reset the settings to the default. Note that the network settings will not be reset.
It is impossible to operate the camera for about 3 minutes after the initialization.
[Load the default HTML files (setup menu).]
Click the [Execute] button to reset the HTML files to the default.
It is impossible to operate the camera for about 3 minutes after the initialization.
[Reset to the default and load the default HTML files.]
Click the [Execute] button to reset the settings of the camera and the HTML files to the default. Note that the
network settings will not be reset.
It is impossible to operate the camera for about 3 minutes after the initialization.
[Reboot]
Click the [Execute] button to reboot the camera. It is impossible to operate the camera for about 2 minutes
after rebooting the camera.
Note
•
•
To initialize the network settings (®page 145), turn off the power of the camera, then turn on the power
again while holding down the INITIAL SET button on the unit, and keep the INITIAL SET button held
down till the SD MOUNT indicator is lit in green (more than 10 seconds). Wait about 2 minutes after
releasing the button. The camera will start up and the settings including the network settings will be
initialized. Do not turn off the power of the unit about 3 minutes after turning on the power.
The notification function allows users to provide the notification of the error to the specified destination
E-mail address and an original alarm destination when an error such as no SD memory card insertion
after the reboot or a locked SD memory card insertion occurs. (®page 150, page 132)
18.5 Settings data/backing up or restoring logs
[Data]
Click the [Data] tab of the “Maintenance” page. (®page 42, page 44)
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18 Maintenance of the camera [Maintenance]
The settings related to backing up or restoring settings data, and saving logs can be configured in this section.
Backup
[Setup data]
Click the [Execute] button to backup the setup data of the camera to a PC.
[Scene file]
Click the [Execute] button to backup the scene files of the camera to a PC.
[Logs]
Click the [Execute] button to backup the log data of the camera to a PC.
IMPORTANT
•
•
When backing up settings or logs, creating the backup files takes time.
When the backup operation takes 10 minutes or more, a communication timeout may occur. In this
case all of the backup data may not be obtained. Therefore, we recommend completing backup
operations within 10 minutes. It is also possible to check whether or not the correct data was obtained
by restoring the obtained data (excluding log data).
Restore
[Setup data]
Press the [Browse...] button and select the setup data files to restore.
Click the radio button respective to the desired option to determine whether or not to also restore network
related setting contents.
Click the [Execute] button to start restoring. Do not perform operations until the restoration is complete. (The
camera will be rebooted when the restoration is complete.)
Make sure to set the file name of setup data files used when restoring to “model name.dat”. (The model name
must be written in lower case letters and “WV-” is not needed.)
Operating Instructions
197
18 Maintenance of the camera [Maintenance]
[Scene file]
Press the [Browse...] button and select the scene files to restore.
Click the [Execute] button to start restoring. Do not perform operations until the restoration is complete.
Make sure to set the file name of scene file data used when restoring to “model name.txt”. (The model name
must be written in lower case letters and “WV-” is not needed.)
198
Operating Instructions
19 Using the CD-ROM
19 Using the CD-ROM
19.1 About the CD launcher
By inserting the provided CD-ROM into the CD-ROM drive of your PC, the CD launcher is automatically started
and the license agreement is displayed. Read the agreement and select “I accept the terms in the license
agreement”, and then click “OK”.
The CD launcher window is displayed.
• If the launcher window is not displayed, double click the “CDLauncher.exe” file on the CD-ROM.
A
B
C
D
E
Using the supplied CD-ROM, the following actions can be performed.
The Panasonic “IP Setting Software” can be installed on the PC. (®page 200)
Settings related to the camera’s network can be set from the Panasonic “IP Setting Software”.
(®page 202)
The manuals can be installed on the PC. (®page 201)
You can also view the manuals without installing them to the PC by clicking the [Open] button.
The Viewer software can be installed on the PC. (®page 201)
Operating Instructions
199
19 Using the CD-ROM
19.2 Installing Panasonic “IP Setting Software”
On the CD launcher window, click the [Install] button next to [IP Setting Software] to display the Panasonic “IP
Setting Software” installation window. Confirm the following settings before starting the installation.
A
B
C
D
Select the Panasonic “IP Setting Software” to install.
Select where to create the Panasonic IP setting shortcut icon when the Panasonic “IP Setting Software”
is installed.
Specify which folder on the PC to install the Panasonic “IP Setting Software” to.
Click the [Install] button to start the installation.
Note
•
200
To uninstall the Panasonic “IP Setting Software” delete the shortcut icon from where you specified it
to be installed (the default is on the desktop) during installation and the [EasyIPConfig] folder from the
folder (the default is C:\Panasonic) you specified during installation.
Operating Instructions
19 Using the CD-ROM
19.3 Installing the manuals
On the CD launcher window, click the [Install] button next to [Manual] to display the Manual installation window.
Confirm the following settings before starting the installation.
A
B
C
D
E
Select which manuals to install. The camera models that the manuals support are displayed in B “Model
List”.
The camera models that are supported by the manuals selected in A are displayed here.
Select where to create the manuals shortcut icon when the manuals are installed.
Specify which folder on the PC to install the manuals to.
Click the [Install] button to start the installation.
Note
•
To uninstall the manuals delete the shortcut icon from where you specified it to be installed (the default
is on the desktop) during installation and the [Manual] folder from the folder (the default is C:
\Panasonic) you specified during installation.
19.4 Installing the Viewer software
The Viewer software (Network Camera View 4S) must be installed on the PC in order to display camera images.
On the CD launcher window, click the [Install] button next to [Viewer Software], and follow the instructions
displayed on the window to install the software. A message is displayed if a PC that does not have the Viewer
software installed tries to access the camera. Install the software by following the instructions displayed on the
window. Refer to page 3 for further information.
Note
•
To uninstall the Viewer software, follow the steps below depending on the OS used on your PC.
Delete [Network Camera View 4S] from [Control Panel] - [Programs] - [Uninstall a program].
Operating Instructions
201
19 Using the CD-ROM
19.5 Configure the network settings of the camera
using the Panasonic “IP Setting Software”
It is possible to perform the network settings of the camera using the “IP Setting Software” on the provided
CD-ROM. When using multiple cameras, it is necessary to configure the network settings of each camera
independently. If the Panasonic “IP Setting Software” does not work, access the “Network” page from the setup
menu of the camera in the browser and perform settings separately. (®page 145)
IMPORTANT
•
•
•
•
The “Windows Security Alert” window may be displayed when starting the “IP Setting Software”. In this
case, disable “User Account Control” from the control panel.
Panasonic “IP Setting Software” is inoperable in other subnets via the same router.
This camera cannot be displayed or set with an older version of the “IP Setting Software” (version 2.xx).
Due to security enhancements in “IP Setting Software”, “Network Settings” of the camera to be
configured cannot be changed when around 20 minutes have passed after turning on the power of the
camera. (When the effective period is set to “20min” in the “Easy IP Setup accommodate period”.)
However, settings can be changed after 20 minutes for cameras in the initial set mode.
1. To start the Panasonic “IP Setting Software”, click the [Run] button next to [IP Setting Software] from the
CD launcher menu window, or double-click on the shortcut icon created after installing the software on the
PC.
• The License Agreement will be displayed. Read the Agreement and choose “I accept the terms in the
license agreement”, and click [OK].
• The “IP Setting Software” screen is displayed. If a camera is found, information about it, such as the
MAC address and IP address, is displayed.
2. Click the [Access Camera] button after selecting the MAC address/IP address of the camera to be
configured.
Note
•
•
•
•
202
When using a DHCP server, the IP address assigned to the camera can be displayed by clicking
the [Search] button of the “IP Setting Software”.
When duplicate IP addresses are used, the number of the camera with the duplicate address is
displayed in overlap.
The displayed camera information is not automatically updated. Click the [Search] button to update
the information.
It is possible to change the “Camera list” display between IPv4 addresses and IPv6 addresses in
accordance with the protocol in use.
Operating Instructions
19 Using the CD-ROM
•
•
The information displayed can be sorted by clicking the title of each displayed item.
When the [Network Settings] button is clicked, the “Network Settings” screen is displayed and
network settings can be changed. For further information, refer to page 203.
3. When the viewer software “Network Camera View 4S” installation screen is displayed, follow the on-screen
instructions to install the software. (The viewer software “Network Camera View 4S” is installed from the
camera.)
• The “Live” page of the camera is displayed.
• If the viewer software “Network Camera View 4S” cannot be installed or images are not displayed, click
the [Install] button next to [Viewer Software] from the CD launcher window to install the software.
Changing Network Settings
When changing settings related to the network settings, such as connection mode, IP address, and subnet
mask, click the [Network Settings] button in [IP Setting Software] screen.
The “Network Settings” screen is displayed. Enter each item and then click the [Save] button.
Note
•
•
By unchecking the “Wait for camera restarting.” checkbox, multiple cameras can be continuously
configured.
For further information about each setting of the “Network Settings” page, refer to page 145.
IMPORTANT
•
It may take for around 2 minutes to complete to upload the settings to the camera after clicking the
[Save] button. The settings may be invalidated when the LAN cable is disconnected before
completing the upload. In this case, perform the settings again.
Operating Instructions
203
19 Using the CD-ROM
•
204
When using a firewall (including software), allow access to all UDP ports.
Operating Instructions
20 About the displayed system log
20 About the displayed system log
Error indications relating to SMTP
Category
POP3 server error
Indication
Description
Authentication error.
•
Entered user name or password may be
incorrect. Check if the E-mail settings are
configured correctly.
Failed to find the POP3 server.
•
The IP address of the server may be
incorrect. Check if the IP address of the
server is configured correctly.
The POP3 server may be down. Ask the
network administrator.
•
SMTP server error
Authentication error.
•
Entered user name or password may be
incorrect. Check if the E-mail settings are
configured correctly.
Failed to resolve the E-mail server
address from DNS.
•
The designated IP address of the DNS
may be incorrect. Check if the DNS
settings are configured correctly.
The DNS server may be down. Ask the
network administrator.
•
Failed to find the SMTP server.
•
•
Internal error
Undefined error.
•
The IP address of the server may be
incorrect. Check if the IP address of the
server is configured correctly.
The SMTP server may be down. Ask the
network administrator.
An error occurred in the E-mail function.
Check if the E-mail settings are configured
correctly.
Error indications relating to FTP
Category
FTP server error
Connection error
Indication
Description
Failed to resolve the FTP server
address from DNS.
•
The FTP server may be down. Ask the
network administrator.
Failed to find the FTP server.
•
The IP address of the server may be
incorrect. Check if the IP address of the
server is configured correctly.
File transfer error.
•
The FTP server settings may be incorrect.
Check if the FTP settings are configured
correctly.
The settings relating to the indicated item
may be incorrect. Check if the FTP
settings are configured correctly.
Passive mode error.
Log out failed.
Failed to change the directory.
•
User name or password isn’t correct.
Operating Instructions
205
20 About the displayed system log
Category
Internal error
Indication
Undefined error.
Description
•
An error occurred in the FTP function.
Check if the FTP settings are configured
correctly.
Error indications relating to “Viewnetcam.com”
Category
Viewnetcam.com
server error
Indication
Failed to resolve the
Viewnetcam.com server address
from DNS.
Description
•
•
Connection error
No response from the
Viewnetcam.com server.
The designated IP address of the DNS
may be incorrect. Check if the DNS
settings are configured correctly.
The DNS server may be down. Ask the
network administrator.
•
The “Viewnetcam.com” server may be
down. Ask the network administrator.
•
An error relating to the
“Viewnetcam.com” function occurred.
Check if the “Viewnetcam.com” settings
are configured correctly.
File transfer error.
Internal error
Undefined error.
Error indications relating to Dynamic DNS Update
Category
DDNS server error
Indication
Failed to resolve the DDNS server
address from DNS.
Description
•
•
Connection error
Internal error
206
Operating Instructions
The designated IP address of the DNS
may be incorrect. Check if the DNS
settings are configured correctly.
The DNS server may be down. Ask the
network administrator.
No response from the DDNS server.
•
The DDNS server may be down. Ask the
network administrator.
Same host name has registered.
•
The same host name has already been
registered in the DDNS server. Check if
the DDNS Update settings are configured
correctly.
Undefined error.
•
An error occurred in the DDNS function.
Check if the DDNS Update settings are
configured correctly.
20 About the displayed system log
Error indications relating to NTP
Category
Connection error
Indication
No response from the NTP server.
Description
•
•
The IP address of the server may be
incorrect. Check if the IP address of the
server is configured correctly.
The NTP server may be down. Ask the
network administrator.
Internal error
Undefined error.
•
An error occurred in the NTP function.
Check if the NTP settings are configured
correctly.
Synchronizing with
NTP succeeded.
NTP update succeeded.
•
Time correction succeeded.
Log indications relating to HTTPS
Category
HTTPS
Indication
Description
Self-signed Certificate - Generated
•
Generation of the self-signed certificate is
complete.
Self-signed Certificate - Deleted
•
Deletion of the self-signed certificate is
complete.
Certificate Signing Request Generated
•
Generation of the CSR (Certificate Signing
Request) is complete.
CA Certificate - Installed
•
Installation of the server certificate is
complete.
CA Certificate - Deleted
•
Deletion of the server certificate is
complete.
Previous CRT key - Applied
•
Previous CRT key is applied.
CRT key - Generated
•
Generation of the CRT key is complete.
Log indications relating to login
Category
Login
Indication
User name or IP address
Description
•
•
The login user name will be displayed
when “On” is selected for “User auth.”.
The IP address of the PC currently
accessing to the camera will be displayed
when “On” is selected for “Host auth.”.
Operating Instructions
207
20 About the displayed system log
Error indications relating to Panasonic alarm protocol notification
Category
Panasonic alarm
protocol notification
error
Indication
Failed to find destination of
notification.
Description
•
•
Failed to resolve destination addr.
from DNS.
•
•
The IP address of the destination of
notification may be incorrect. Check if the
IP address of the destination of notification
is configured correctly.
The destination of notification may be
down. Ask the network administrator.
The DNS server settings may be incorrect.
Check if the DNS settings are configured
correctly.
The DNS server may be down. Ask the
network administrator.
Error indications relating to HTTP alarm notification
Category
HTTP alarm
notification error
Indication
Failed to find destination of
notification.
Description
•
•
Failed to resolve destination addr.
from DNS.
•
•
208
Operating Instructions
The IP address of the destination of
notification may be incorrect. Check if the
IP address of the destination of notification
is configured correctly.
The destination of notification may be
down. Ask the network administrator.
The DNS server settings may be incorrect.
Check if the DNS settings are configured
correctly.
The DNS server may be down. Ask the
network administrator.
20 About the displayed system log
Error indications relating to SD memory card security settings
Category
SD memory card
Indication
Description
Lock error
•
The lock for the SD memory card could not
be configured.
Check the SD memory card again.
Unlock error
•
The lock for the SD memory card could not
be unlocked.
Check again if the password is correct.
Self-signed Certificate - Generated
•
Generation of the self-signed certificate is
complete.
Self-signed Certificate - Deleted
•
Deletion of the self-signed certificate is
complete.
Certificate Signing Request Generated
•
Generation of the CSR (Certificate
Signing Request) is complete.
CA Certificate - Installed
•
Installation of the CA certificate is
complete.
CA Certificate - Deleted
•
Deletion of the CA certificate is complete.
Previous CRT key - Applied
•
Previous CRT key is applied.
CRT key - Generated
•
Generation of the CRT key is complete.
Operating Instructions
209
21 Troubleshooting
21 Troubleshooting
Before asking for repairs, check the symptoms with the following table.
Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a
problem is not described below.
Symptom
Cannot access from the web
browser.
210
Operating Instructions
Cause/solution
Reference pages
•
Is the LAN cable (category 5 or better) firmly
connected to the network connector of the camera?
Installation Guide
•
Is the link indicator lit?
When it is not lit, connection to a LAN may not be
established or a network may be not working
correctly. Check if the cables have any contact
failure or if the wiring is correct or not.
Installation Guide
•
Is the power of the camera on?
Check if the power of the camera is turned on.
Installation Guide
•
Are the set IP addresses valid?
•
Are you accessing the wrong IP address?
Check the connection as follows.
With the Windows command prompt, > ping “IP
address of the camera”.
If there is reply from the camera, the connection is
normal.
If there is no reply, check the connection with the
following methods using a computer connected to
the same network as the camera. If the firewall
settings on the PC are enabled, temporarily disable
them before performing settings on the camera.
– Start the Panasonic “IP Setting Software”,
confirm the camera's IP address, and then
access that IP address.
– If the network settings (IP address, subnet mask,
and default gateway) are incorrect, reboot the
camera and change the network settings by
using the Panasonic “IP Setting Software” within
20 minutes after the restart.
– In networks that do not have a DHCP server, the
IP address of the camera will be configured to
“192.168.0.10” when the camera is rebooted by
holding the INITIAL SET button on the camera.
After the camera is initialized, access the
camera and set the IP address again. (When the
camera is initialized, all the settings of the
camera previously configured on the setup
menus will be initialized.)
145
202
Installation Guide
21 Troubleshooting
Symptom
Cannot access from the web
browser.
Cannot access the camera
via the Internet.
Cause/solution
Reference pages
•
Is “554” selected for the HTTP port number?
For the HTTP port number, select a port number
other than the following port numbers used by the
camera. The number used by the camera: 20, 21,
23, 25, 42, 53, 67, 68, 69, 110, 123, 161, 162, 443,
554, 995, 10669, 10670, 59000 - 61000
147
•
Is the same IP address provided to other devices?
Are there contradictions between the address and
the network subnet to be accessed?
When the camera and the PC are connected in
the same subnet:
Are the IP addresses of the camera and the PC set
in a common subnet? Or is “Use Proxy Server” for
the settings of the web browser checked?
When accessing the camera in the same subnet, it
is recommended to enter the address of the camera
in the “Don’t Use Proxy For These Addresses” box.
When the camera and the PC are connected in
the different subnet:
Is the IP address of the default gateway set for the
camera correct?
-
•
Is the name currently used to access the camera
different from the name registered for the
“Viewnetcam.com” service?
Access the camera again with the registered name.
179
•
Did you access “http://” while using the HTTPS
function?
To use the HTTPS function, access “https://”. It is
also necessary to enter the port number.
170
•
Are the network settings of the camera correct?
Set the default gateway or DNS server address
correctly. To use the DDNS service, check that the
settings are correct.
Is the setting for “Default gateway” on the
“Network” page configured? Or is the setting
correct?
When communicating using IPv4:
Configure the setting for “Default gateway” of “IPv4
network” on the [Network] tab of the setup menu.
145
•
Operating Instructions
211
21 Troubleshooting
Symptom
Cause/solution
•
Reference pages
Is the setting of port forwarding configured for the
router?
To enable the access to the camera via the Internet,
it is necessary to perform the port forwarding setting
when the router in use does not support the UPnP
function. Refer to the manuals provided with the
router for further information.
Is UPnP function of the router disabled?
Refer to the manuals provided with the router in use
to enable the UPnP function.
Is packet filtering set for the router to forbid the
access via the Internet?
Configure the settings of the router in use to enable
the access via the Internet. Refer to the manuals
provided with the router for further information about
the settings.
158
•
Are you accessing the camera using the local
address (the IP address used in a local network)?
When accessing the camera, use the global address
(or the URL registered in the DDNS service) and the
port number of the camera as the IP address to be
used in the Internet.
146
147
177
Cannot access the camera
via the URL of the
“Viewnetcam.com” service.
•
Is the global address of camera (or router) notified
to the “Viewnetcam.com” service server?
Log into the “My Account” page of
“Viewnetcam.com” website
(http://www.viewnetcam.com/) to check the
information of the registered camera. If the global
address is not displayed for the IP address, access
the camera, and register the user information for the
“Viewnetcam.com” service on the [Advanced] tab on
the “Network” page of the setup menu. In addition,
check the “Status” of “Viewnetcam.com” (on the
[Status] tab) and the system log (on the [System
log] tab) of the “Maintenance” page of the setup
menu.
180
192
Authentication window is
displayed repeatedly.
•
Is the user name and password changed?
While accessing the camera, when changing the
user name and password of another user logging
into the camera on another web browser, the
authentication window will be displayed each time
the screen is changed or refreshed.
Have you changed the [Authentication] setting?
When the [Authentication] setting has been
changed, close the web browser, and then access
the camera again.
-
Are you accessing the camera in the HTTPS mode?
In this mode, the refresh interval becomes slower
due to decode procession.
-
•
•
•
It takes time to display the
screen.
212
Operating Instructions
•
21 Troubleshooting
Symptom
Cannot access the camera
from a cellular phone.
Cannot access the camera
from a mobile terminal.
A cookie error was displayed
when performing user
registration for
“Viewnetcam.com”.
Cause/solution
Reference pages
•
Are you accessing another camera in the same local
network via a proxy server?
Configure the web browser to not use the proxy
server.
-
•
Are two or more users browsing the camera images
simultaneously?
It may take time to display the screen or refresh
interval may become slower when two or more users
browse the camera images simultaneously.
-
•
Is the URL correct? Or is “/mobile” missing at the end
of the URL?
Check if the URL is entered correctly. When
accessing the camera from a cellular phone, it is
necessary to enter “/mobile” at the end of the URL
that is used for the camera access from a PC.
18
•
Is the SSL encryption method different from that of
the camera?
Select “HTTP” (Do not select “HTTPS”) for
“HTTPS” - “Connection” on the “Network” page - the
[Advanced] tab, and access the camera again.
159
•
Did you access “http://” while using the HTTPS
function?
To use the HTTPS function, access “https://”. It is
also necessary to enter the port number.
170
•
Is the URL correct? Or is “/cam” missing at the end
of the URL?
Check if the URL is entered correctly. When
accessing the camera from a mobile terminal, it is
necessary to enter “/cam” at the end of the URL that
is used for the camera access from a PC.
20
•
Is the SSL encryption method different from that of
the camera?
Select “HTTP” (Do not select “HTTPS”) for
“HTTPS” - “Connection” on the “Network” page - the
[Advanced] tab, and access the camera again.
159
•
Did you access “http://” while using the HTTPS
function?
To use the HTTPS function, access “https://”. It is
also necessary to enter the port number.
170
•
Is the web browser configured to allow cookies?
Configure the web browser to allow cookies. In
Internet Explorer, from [Tools] select [Internet
Options] and configure the cookies setting in the
[Privacy] tab.
-
Operating Instructions
213
21 Troubleshooting
Symptom
Cause/solution
Reference pages
User registration for the
“Viewnetcam.com” service
fails.
•
Is the registered E-mail address correct?
When an E-mail with the “Viewnetcam.com” website
link is not received, the registered E-mail address
may be incorrect. Visit the “Viewnetcam.com”
website (http://www.viewnetcam.com/) to register
the correct E-mail address.
-
Cannot obtain images on the
SD memory card.
•
Is “Allow” selected for “FTP access to camera” on
the [Network] tab of “Network” page?
It is necessary in advance to select “Allow” for “FTP
access to camera” on the [Network] tab of the
“Network” page.
149
•
Is the entered password correct?
Restart the web browser and enter the password
again.
72
•
Access to the SD memory card may be failed.
Restart the web browser and retry to obtain images.
-
•
Is the viewer software installed on the PC?
Install the viewer software on a PC.
3
•
Is the cellular phone in use support the 320´240 or
640´480 resolution? Or is the image data size too
big to display images on the cellular phone?
Refer to the manuals provided with the cellular
phone in use for the restrictions of image data sizes.
-
•
When [Every time I visit the webpage] is not selected
for [Check for newer versions of stored pages:] in the
[Temporary Internet Files] section, images
sometimes may not be displayed on the “Live” page.
In this case, do the following.
1. Select [Internet Options...] from [Tools] on the
menu bar of Internet Explorer. The [Internet
Options] window will be displayed.
2. When using Internet Explorer 10 or Internet
Explorer 11:
Click the [Settings] button in the [Browsing
history] section on the [General] tab, and then
select [Every time I visit the webpage] for [Check
for newer versions of stored pages:] in the
[Temporary Internet Files] tab on the [Website
Data Settings] window.
When using Internet Explorer 7, Internet
Explorer 8, or Internet Explorer 9:
Click the [Settings] button in the [Browsing
history] section on the [General] tab, and then
select [Every time I visit the webpage] for [Check
for newer versions of stored pages:] in the
[Temporary Internet Files] section on the
[Temporary Internet Files and History Settings]
window.
-
No image is displayed.
No image is displayed. / Older
images or logs are displayed.
214
Operating Instructions
21 Troubleshooting
Symptom
Cause/solution
Reference pages
Images are displayed blurry.
•
Is the focus adjusted correctly?
Check if the focus is adjusted correctly.
The image is not being
refreshed.
•
Depending on the version of your browser, there
might be difficulties refreshing the picture, etc.
•
Depending on the traffic of the network or the
concentration of access to the camera, there might
be difficulties displaying the camera picture.
Request the camera picture using the web browser
such as by pressing the [F5] key, etc.
-
No image is displayed (or too
dark).
•
Is the brightness setting set at an appropriate level?
Click the [Normal] button of [Brightness].
10
Images are displayed washed
out.
•
Is the brightness setting set at an appropriate level?
Click the [Normal] button of [Brightness].
10
Flicker appears on the
screen.
•
When flicker occurs frequently, select “Indoor
scene” for “Light control mode”.
91
Images cannot be saved on
the SD memory card.
Failed to write/read data on
the SD memory card.
•
Is the SD memory card inserted correctly?
Check if the SD memory card is inserted correctly.
•
Is the SD memory card formatted?
Format the SD memory card.
•
Isn’t the write protect switch set to “LOCK”?
When the write protect switch is set to “LOCK”,
available size/total size indication of the SD memory
card to be displayed on “Remaining capacity” of the
[SD memory card] tab will be “********MB/
********MB”.
•
Is “--------MB/--------MB” displayed on “Remaining
capacity” of the [SD memory card] tab?
Format the SD memory card.
62
•
Is “########MB/########MB” displayed on
“Remaining capacity” of the [SD memory card] tab?
Check the password lock configuration.
62
•
Is any recognition error received when the “Diag.” of
“E-mail notification” or “Panasonic alarm protocol” is
used?
Format the SD memory card.
62
150
132
•
Isn’t the SD memory card out of order?
There are limited times to overwrite on an SD
memory card. When frequently overwritten, it may
be at the end of product life. It is recommended to
replace the SD memory card.
-
•
Are the microphone and the speaker connected
correctly and firmly?
Confirm that they are connected correctly and firmly.
Installation Guide
Cannot transmit audio to the
camera.
SFx311
SPN311
SPN531
SPW531L
SPW311L
Installation Guide
Important
Information
Installation Guide
62
-
Operating Instructions
215
21 Troubleshooting
Symptom
Cause/solution
Reference pages
•
Is the viewer software installed on the PC?
Confirm that the viewer software “Network Camera
View 4S” is installed.
3
Audio is not output from other
products such as a network
disk recorder or PC software
package.
•
Some of the products such as a network disk
recorder or PC software package may not support
“G.711” or “AAC-LC”. Set the audio encoding format
of the products to “G.726 (32 kbps).”
110
The alarm occurrence
indication button, the [AUX]
buttons and the SD recording
status indicator on the “Live”
page do not display the
current status in real time.
•
Is the viewer software installed on the PC?
Confirm that the viewer software “Network Camera
View 4S” is installed.
3
•
Is “Real time” selected for “Alarm status update
mode”?
48
No image is displayed on the
“Live” page.
•
Press the [F5] key on the keyboard of the PC or click
the [Live] button.
10
Shortcut icon of the camera is
not displayed on “Network” of
the PC.
•
Is the Windows component of UPnP added?
Add the component to the PC in use.
158
Cannot download the log list.
•
Download of files using Internet Explorer may be
disabled.
Click “Internet Options...” on the [Tools] menu of
Internet Explorer, and [Security] tab. Then, click the
[Custom level...] button to open the “Security
Settings” window. Under “Downloads”, select
“Enable” for “Automatic prompting for file
downloads” (except Internet Explorer 9, Internet
Explorer 10, and Internet Explorer 11). Click the
[OK] button. The warning window will be displayed.
Click the [Yes] button. After changing the settings,
close the web browser, and then access the camera
again.
-
Images are not displayed or
not refreshed smoothly.
•
Delete temporary internet files as follows.
1. Select “Internet Options...” under “Tools” on the
menu bar of Internet Explorer. The “Internet
Options” window will be displayed.
2. Click the [Delete Files...] button in the
“Temporary Internet Files” section on the
[General] tab.
-
•
The firewall function of the anti-virus software may
be filtering the port of the camera.
Exclude the port number of the camera from the list
of the port numbers to be filtered by the anti-virus
software.
-
•
Is “Off” selected for “Indicator” on the “Basic” page?
Select “On” for “Indicator”.
48
No indicator lights.
216
Operating Instructions
21 Troubleshooting
Symptom
Cause/solution
Reference pages
H.264 images are not
displayed.
•
When “Network Camera View 4S” is deleted from a
PC on which both the viewer software “Network
Camera View 3” and “Network Camera View 4” are
installed, H.264 images will not be displayed.
In this case, delete “Network Camera View 3” from
the PC and then install “Network Camera View 4S”.
3
When displaying H.264
images on two or more web
browser windows, images
from two or more cameras are
displayed in sequence on a
single browser window.
•
This may occur due to the display adapter and driver
combination.
When this has occurred, first update the driver of the
display adapter to the latest version.
If updating the driver does not solve the problem,
adjust the hardware acceleration as follows.
The following are descriptions for when Windows 7
is installed on the PC in use. This setting may not be
changed depending on the network environment.
1. Right-click on the desktop and select “Screen
resolution” from the displayed pop-up menu.
2. Click “Advanced settings”.
3. Select the [Troubleshoot] tab and then click
“Change settings”.
4. If the [User Account Control] dialog box is
displayed, click “Yes”. When logged in as a user
other than the administrator, enter the password
and click “Yes”. Enter a user name as required.
5. Move the slider for “Hardware acceleration” to
the extreme left towards “None”, and then click
“OK”.
-
Operating Instructions
217
21 Troubleshooting
Information Bar
Depending on the OS installed on the PC, the following may occur. Follow the instructions below when the
following has occurred. By performing the following solutions, other applications may not be affected.
When using Internet Explorer 9, Internet Explorer 10, or Internet Explorer 11:
The “Information Bar” (A) expressed in the following symptom and solutions will be displayed just below the
address bar only when there is information to communicate.
A
When using Internet Explorer 7 or Internet Explorer 8:
The “Information Bar” (B) expressed in the following symptom and solutions will be displayed just below the
address bar only when there is information to communicate.
ԙ
Cause/solution
Symptom
Reference pages
The following message is
displayed on the information
bar.
“Pop-up blocked. To see this
pop-up or additional options,
click here...” (Internet
Explorer 7 or Internet Explorer
8)
•
Click the information bar and select “Always
Allow Pop-ups from This Site...”. The dialog
window saying “Allow pop-ups from this site?” will
be displayed. Click the [Yes] button.
-
The following message is
displayed on the information
bar.
“Internet Explorer blocked a
pop-up from ***.***.***.*** (IP
address).” (Internet Explorer
9, Internet Explorer 10, or
Internet Explorer 11)
•
Select “Options for this site” ® “Always allow”.
-
The following message is
displayed on the information
bar.
“This webpage wants to run
the following add-on:
`WebVideo Module' from
`Panasonic System Networks
Co.,Ltd.`.” (Internet Explorer
9, Internet Explorer 10, or
Internet Explorer 11)
•
Select [Allow].
-
218
Operating Instructions
21 Troubleshooting
Symptom
Cause/solution
Reference pages
The following message is
displayed on the information
bar.
“This site might require the
following ActiveX control
'nwcv4Ssetup.exe' from
'Panasonic System Networks
Co.,Ltd.'. Click here to
install...” (Internet Explorer 7
or Internet Explorer 8)
•
Click the information bar and select “Install
ActiveX Control”.
The “Security Warning” window will be displayed.
Click the [Install] button on the displayed
“Security Warning” window.
-
The following message is
displayed on the information
bar.
“This webpage wants to install
the following add-on:
`nwcv4Ssetup.exe' from
`Panasonic System Networks
Co.,Ltd.`.” (Internet Explorer
9, Internet Explorer 10, or
Internet Explorer 11)
•
Select [Install]. The “Security Warning” window
will be displayed. Click the [Install] button on the
displayed “Security Warning” window.
-
An unnecessary status bar or
scroll bar is displayed on the
pop-up window.
•
Click “Internet Options...” under “Tools” of the
menu bar of Internet Explorer, and then click the
[Security] tab. Click “Internet” in the “Select a
zone to view or change security settings.”
section. Then, click the [Custom level...] button
to open the “Security Settings” window. Under
“Miscellaneous”, select “Enable” for “Allow
script-initiated windows without size or position
constraints”. Click the [OK] button.
When the warning window is displayed, click the
[Yes] button.
-
Images are not fit in the
frames.
•
When “120 DPI” or higher is selected for “DPI
setting”, they may not be displayed correctly.
When using Windows 8.1:
Right-click on the desktop, click “Screen
resolution” ® “Make text and other items larger
or smaller”, and then move the slider of “Change
the size of all items” to “Smaller” so that the
screen becomes the recommended size.
When using Windows 8/Windows 7:
Right-click on the desktop, click “Screen
resolution” ® “Make text and other items larger
or smaller”, and then select “Smaller - 100%
(default)”.
When using Windows Vista:
Right-click on the screen and click
“Personalize” ® “Adjust font size (DPI)”, and
then select “Default scale (96 DPI)”.
-
Operating Instructions
219
22 Directory structure of drive B
22 Directory structure of drive B
150101
FTP
0123
B drive
150102
ALARM
LOCAL
00001000
15010112.01
00001001
15010112.02
00001000
15010112.01
00001001
15010112.02
File name.01
Image captured at the alarm
occurrence
(Ex.img_1501011234000001.jpg)
File name.01
Image saved manually
(Ex.img_1501011234000001.jpg)
PULL
Destination where images are to be saved by the SD memory
recording function of Panasonic network disk recorder
LOG
Destination where log files are to be saved (for the system administration)
M_ALARM
10000001
10000101
M_ALARM2
*Second stream
M_LOCAL
10000001
10000101
10000001
10000101
M_LOCAL2
*Second stream
N_NWBKP
220
Image failed to transmit to the
FTP server by the FTP periodic
image transmission function
(Ex.img_15010101230000.jpg)
Operating Instructions
10000001
10000101
Video saved at the alarm occurrence (Approx. 20 MB per file)
(Ex.10000001_151224193826_A.mp4)
Video that was started to be recorded on
December 24, 2015 19:38:26
Video saved at the alarm occurrence (Approx. 20 MB per file)
(Ex.10000001_151224193826_A.mp4)
Video that was started to be recorded on
December 24, 2015 19:38:26
Video saved manually or during the period of the schedule
(Approx. 20 MB per file)
(Ex.10000001_151224193826_L.mp4)
Video that was started to be recorded on
December 24, 2015 19:38:26
Video saved manually or during the period of the schedule
(Approx. 20 MB per file)
(Ex.10000001_151224193826_L.mp4)
Video that was started to be recorded on
December 24, 2015 19:38:26
Destination where video files are to be saved by the SD memory
recording function of Panasonic network disk recorder
Notes
Operating Instructions
221
For U.S. and Canada:
Panasonic System Communications Company of North America,
Unit of Panasonic Corporation of North America
www.panasonic.com/business/
For customer support, call 1.800.528.6747
Two Riverfront Plaza, Newark, NJ 07102-5490
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga, Ontario, L4W 2T3 Canada
(905)624-5010
www.panasonic.ca
For Europe and other countries:
http://panasonic.net
Importer's name and address to follow EU rules:
Panasonic Testing Centre
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, Germany
© Panasonic System Networks Co., Ltd. 2015
PGQP2111ZA sC0915-0
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