User Guide - Municipal Property Assessment Corporation

User Guide - Municipal Property Assessment Corporation
USER GUIDE
2016 Property Income and Expense Return
on
AboutMyProperty™
JANUARY 2016
Table of Contents
This guide is intended to help owners of commercial, industrial and multi-residential properties
submit their property rental, income and expense information online through
aboutmyproperty.ca. Information is organized in the following sections:
Overview ......................................................................................................................................... 2
Browser Requirements ................................................................................................................... 3
Log in ............................................................................................................................................... 4
My Returns Page ............................................................................................................................. 6
Navigating the Forms ...................................................................................................................... 7
General Instructions for Completing Forms ................................................................................... 8
Property Income and Expense (PIE) Form ...................................................................................... 9
Apartment Form ........................................................................................................................... 10
Commercial Form.......................................................................................................................... 11
Industrial Form .............................................................................................................................. 12
Submitting Your Forms ................................................................................................................. 13
Need Help?.................................................................................................................................... 14
Page 1
Overview
The Municipal Property Assessment Corporation’s (MPAC) role is to accurately assess and
classify all properties in Ontario in accordance with the Assessment Act and regulations
established by the Ontario Government.
MPAC applies appraisal industry standards and best practices when valuing property. For
commercial, industrial and multi-residential properties, MPAC uses the income approach to
value. In this approach, value is indicated by a property’s revenue-earning power. This method
requires a detailed analysis of both income and expenditure, for the property being valued and
other similar properties that may have been sold.
Your assistance providing the following information will help us produce an accurate assessed
value for your property for the 2016 province-wide Assessment Update:
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All commercial, industrial and multi-residential properties: An income and expense
report on your property for your most recent fiscal year.
o Multi-residential properties: A report on the market rents for each multiresidential suite type as of January 1, 2016.
o Commercial properties: A report on the rents you are currently charging for
commercial units. Unless noted otherwise, all information provided should
reflect all active leases, vacant spaces, parking details, storage areas and
billboards as of January 1, 2016.
o Industrial properties: A report on the rents you are currently charging. Unless
noted otherwise, all information provided should reflect all active leases, vacant
spaces, storage and billboards as of January 1, 2016.
All information should be submitted online using the forms available through AboutMyProperty™.
What is AboutMyProperty™?
AboutMyProperty™ (aboutmyproperty.ca) is a secure website that provides property owners
with convenient access to property assessment information. Owners can access property
assessment information, site information and recent sales information on their own property
and similar properties in their neighbourhood. Beginning 2016, owners of commercial,
industrial and multi-residential properties can submit their property rental, income and
expense information through this site.
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Browser Requirements
The Property Income and Expense Return is best viewed using one of these browsers: Internet
Explorer 11+, Chrome 43+, Firefox 12+ or Safari 5.1+.
The latest versions of these web browsers can be downloaded at the following locations:
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Apple Safari
Google Chrome
Microsoft Internet Explorer
Mozilla Firefox
Page 3
Log in
Follow these easy steps to log in:
1. Go to aboutmyproperty.ca.
2. Log in using your AboutMyProperty™ user ID and password.
First-time AboutMyProperty™ users will have to register first:
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Visit aboutmyproperty.ca.
From the homepage, select the Register Now link.
In the Register Now window, enter your Roll number and Access key, which are
included in the January 2016 letter you received from MPAC, requesting property
rental, income and expense information.
Once your Roll number and Access key are entered into the appropriate fields select
Enter.
Follow the instructions on screen to create your profile.
Page 4
3. At the next screen, select the Continue to submit link in the Property Income and
Expense Return section.
4. For an additional level of security, enter the Web Access Code included in the letter you
received from MPAC and select LOGIN.
Page 5
My Returns Page
The default screen upon login is the My Returns page. From this page, you can access the forms
you need to complete and submit online for each property that you own.
You can also choose from two other tabs in the main navigation:
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My MPAC includes details about MPAC and property assessment.
Resources include terms and definitions to help you complete your forms and a
link to more resources on mpac.ca.
The following information is displayed on this page for each property that you own:
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Roll number, property address and municipality.
The status of your submission – Start, Work in Progress or Submitted. The status for
each property will be updated automatically as you complete and submit your forms.
Properties where forms have been successfully submitted will display a Report ID
number and Date Submitted. You may return to this page in the future to review the
information you submitted. However, once submitted, you cannot make changes to the
forms.
Page 6
To access forms for a property, select Start in the status column.
Navigating the Forms
Depending on your property type, you may be required to complete an Apartment, Commercial
and/or Industrial form in addition to the Property Income and Expense form. All forms have the
following features:
There are three tabs in the main navigation:
 My MPAC features general information about
MPAC and property assessment.
 Resources include terms and definitions and a
link to more resources at mpac.ca.
 My Returns lists your properties that require
information to be submitted. You can access your
forms from this page.
Icons at the top of each screen show the forms you
must complete and submit for each property. The
highlighted icon indicates where you are in the
submission process.
Tool tips clarify required data elements. To view a
tool tip, select a question mark.
Page 7
As you are completing forms, you can select:
 BACK to return to the previous form to
review or modify it.
 NEXT to save your information and advance
to the next form.
 SAVE to save your work and return later to
complete it. If you leave a form without
selecting SAVE, the information entered to
that point will be lost.
Error messages alert you invalid information that will
prevent you from successfully submitting your
return.
Units can be easily added to your forms based on
changes to the rent roll by selecting “Add Unit.”
Units can be easily deleted from your forms by
selecting Delete.
General Instructions for Completing Forms
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Complete all fields.
Mandatory fields are indicated by an asterisk (*).
For your convenience, the Apartment, Commercial and Industrial forms may be
pre-populated with information MPAC has on file from a previous income history
submission. Please review and update this information as required.
Include a period between dollars and cents.
Do not include special characters, commas, or spaces in $ fields.
Do not enter negative values.
After you have completed a form, select NEXT to advance to the next form, or SAVE to
save the information you have entered so far and return later to complete it.
IMPORTANT! The application will automatically time out after 30 minutes of inactivity.
Please save your work frequently to avoid losing your information.
Page 8
Property Income and Expense (PIE) Form
Complete this form to create an income and expense report on your property for your most
recent fiscal year.
(The above image is a portion of the form.)
TIPS:
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The PIE form must be submitted for all commercial, industrial and multi-residential
properties. You will be unable to advance to the next form until you have successfully
completed the PIE form.
Please indicate whether the entire property is owner-occupied. If you select YES, no
other forms will be displayed.
Include any additional information you believe is relevant to MPAC’s information
request in the comment box at the bottom of the form (up to 500 words).
Page 9
Apartment Form
Complete this form to create a report on the market rents for each multi-residential suite type
as of January 1, 2016.
(The above image is a portion of the form.)
TIPS:
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Please indicate whether your property has a commercial unit type. If you select YES, you
will be required to complete a Commercial form.
Check all utilities and amenities that are included in the rent. At least one amenity is
required.
Data in many sections of the form is sortable by clicking on a column header (e.g., Suite
Type, Style, # of Units, # of Baths).
Enter one line of information to summarize each set of suites on the property. Do not
enter each individual unit.
To add a new suite type, select the ADD UNIT button and another row will appear for
you to enter information.
To delete a suite type, select Delete.
Page 10
Commercial Form
Complete this form to create a report on the rents you are currently charging for commercial
units. Unless noted otherwise, all information provided should reflect all active leases, vacant
spaces, parking details, storage areas and billboards as of January 1, 2016.
(The above image is a portion of the form.)
TIPS:
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Complete the property summary and parking details.
Data in many sections of this form is sortable by clicking on a column header
(e.g., Tenant/Trading Name, Floor/Unit#, Unit Type).
To add a new suite type, select the ADD UNIT button and another row will appear for
you to enter information.
MPAC now requires step-up information for commercial properties. When step-up is
selected, the form expands, providing fields where each increment date and increase
over the term of the lease can be entered.
To delete a tenant, select Delete.
Page 11
Industrial Form
Complete this form to create a report on the rents you are currently charging. Unless noted
otherwise, all information provided should reflect all active leases, vacant spaces, storage and
billboards as of January 1, 2016.
(The above image is a portion of the form.)
TIPS:
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Complete the property summary.
Data in many sections of this form is sortable by clicking on a column header
(e.g., Tenant/Trading Name, Unit#, Floor Use).
To add a new suite type, select the ADD UNIT button and another row will appear for
you to enter information.
To delete a tenant, select Delete.
MPAC now requires step-up information for industrial properties. When step-up is
selected, the form expands, providing fields where each increment date and increase
over the term of the lease can be entered.
Page 12
Submitting Your Forms
At the submit page, you have the opportunity to certify your information is correct. You may
select BACK to return to a form and review or modify it, or SUBMIT to proceed with your
submission.
When you select SUBMIT, you will be asked to re-confirm that you want to submit your forms.
Once the YES button is selected, the information cannot be edited or modified.
If you are satisfied with your submission select YES.
Once your return has been received by MPAC, a reference number will be displayed and the
status of your submission will be updated on the My Returns page.
Select OK to go back to the My Returns page to access forms for another property, or to review
a submission.
Page 13
Need Help?
If you have questions about how to complete or submit your information to MPAC, please
contact us. We’re here to help:
Toll-free 1 866 296-MPAC (6722)
1 877 889-MPAC (6722) TTY
Monday to Friday – 8 a.m. to 5 p.m.
If you have accessibility needs, please let our representatives know how we can best
accommodate you.
Page 14
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