Say hello to your TV`s new best friend.

Say hello to your TV`s new best friend.
Easy Connect Guide – Digital Adapter
Say hello to your TV’s
new best friend.
Connect with the future of TV
You’re about to step up to a world of even better picture and sound, and
this Easy Connect Guide is here to help every step of the way.
Just follow the simple instructions on the next few pages, activate your
Digital Adapter, and you’ll be all set.
Included in this kit:
Digital Adapter
Coaxial
Cable
Contents
HDMI
Cable
Power
Cord
3-8
Connection
and activation
Remote
Control
9-11
Using your new
remote control
Two AAA
Batteries
Adhesive
Fasteners
12-13
Troubleshooting
and FAQs
Connect to your TV
If you run your cable line through a VCR/DVD, turn to page 5.
It is important to follow these
steps in order.
1. Connect the Adapter to your
cable outlet
Turn off your TV.
Locate the cable that runs from the cable
outlet to your TV.
Leave the cable connected to the wall, but
disconnect from your TV.
Reconnect this cable to the “Cable In” input on
the back of the Adapter.
2. Connect the Adapter to your TV with
either HDMI or coaxial cable
If you have an HDTV with an HDMI port:
Connect the HDMI cable from this kit to the
“HDMI” output on the Adapter.
Connect the other end of the cable to the
“HDMI” input on your TV.
3
INSTALLATION INSTRUCTIONS
If you do not have an HDMI port or your
TV is Standard Definition:
Connect the coaxial cable from this kit to the
“To TV” output on the Adapter.
4. Connect the power cord
Connect the power cord from this kit into the
“+5V DC In” input on the Adapter. Plug the
other end into an electrical outlet.
Connect the other end of the cable to the
“Cable In” input on your TV.
The green light on the front of the Adapter
should now be on and blinking. If it isn’t, make
sure the power cord is properly connected.
3. Choose the output channel
If a picture appears, you’re already activated
and can turn to page 9 to learn how to
program your remote. If a message appears,
then turn to page 8 to activate.
Turn your TV back on.
If you have an HDTV with an HDMI port:
Set TV to choose HDMI as input source.
If you do not have an HDMI port or your
TV is Standard Definition:
Set the CH. 3/4 Output Switch on the Adapter
to channel 3 (some parts of the country use
channel 4).
Once turned on, the Adapter may take up to 20
minutes to search for channels and update its
software. Please connect all of your Adapters
before calling for activation.
Installation Diagram
cable outlet
electrical outlet
1
4
back of tv
digital adapter
TO TV
CABLE IN
CH 3/4
3
CABLE IN
standard
connection
HDMI
HDMI
recommended
connection
+5V DC IN
2
www.twcbc.com/dci2015
| 1-866-TWC-4BIZ
| 1-866-892-4249
4
Connect to your TV + VCR/DVD
If you connect your cable line directly from your wall to your TV, turn to page 3.
It is important to follow these
steps in order.
1. Connect the Adapter to your
cable outlet
Turn off your TV.
Locate the cable that runs from the cable
outlet to your VCR/DVD.
Leave the cable connected to the wall, but
disconnect from your TV.
Reconnect this cable to the “Cable In” input
on the back of the Adapter.
2. Connect the Adapter to your VCR/DVD
with either HDMI or coaxial cable
If you have an HDTV with an HDMI port:
Connect the HDMI cable from this kit to the
“HDMI” output on the Adapter.
Connect the other end of the cable to the
“HDMI” input on your VCR/DVD.
5
INSTALLATION INSTRUCTIONS
If you do not have an HDMI port or your
TV is Standard Definition:
Connect the coaxial cable from this kit to the
“To TV” output on the Adapter.
4. Connect the power cord
Connect the power cord from this kit into the
“+5V DC In” input on the Adapter. Plug the
other end into an electrical outlet.
Connect the other end of the cable to the
“Cable In” input on your VCR/DVD.
The green light on the front of the Adapter
should now be on and blinking. If it isn’t, make
sure the power cord is properly connected.
3. Choose the output channel
If a picture appears, you’re already activated
and can turn to page 9 to learn how to
program your remote. If a message appears,
then turn to page 8
to activate.
Turn your TV back on.
If you have an HDTV with an HDMI port:
Set TV to choose HDMI as input source.
If you do not have an HDMI port or your
TV is Standard Definition:
Set the CH. 3/4 Output Switch on the Adapter
to channel 3 (some parts of the country use
channel 4). Make sure this matches the input
channel you’ve selected for your VCR/DVD.
Once turned on, the Adapter may take up to 20
minutes to search for channels and update its
software. Please connect all of your Adapters
before calling for activation.
Installation Diagram
back of tv
cable outlet
electrical outlet
1
4
digital adapter
TO TV
CABLE IN
CH 3/4
3
vcr/dvd
HDMI
CABLE IN
standard
connection
+5V DC IN
HDMI
recommended
connection
2
www.twcbc.com/dci2015
| 1-866-TWC-4BIZ
| 1-866-892-4249
6
Activation
Once you’ve connected all your Adapters, you’re ready to activate
them through our simple automated system. See the easy-to-follow
instructions to the right. Once activation is complete, you’ll be ready to
program your remote control and get back to
all your favorite shows.
Activating your adapter
Using your TV remote, tune to the HDMI or output channel
you chose during installation (Ch. 3 or 4). You will see an
activation screen.* From there please follow these steps:
Activation is easy with our automated system:
• Have your Time Warner Cable Business account number or the
10-digit phone number associated with your account ready
• Call 1-866-892-4249
• When prompted, choose option #3 or say “Something Else”
• After prompt say ”Digital Adapter””
• Enter or speak your account or phone number
• You will then be transferred to a live agent to assist in activating your
new Digital equipment
*Please note: The phone number on the activation screen is
an automated system for residential customers only.
Please be sure to call 1-866-892-4249 for live assistance with
your new equipment.
www.twcbc.com/dci2015
| 1-866-TWC-4BIZ
| 1-866-892-4249
8
Automatically program your remote control
First, try automatically programming your remote control
A. Turn on your TV and tune it to the output channel
you chose during installation (Ch. 3 or 4), or to the proper HDMI input.
B. Install the batteries that were included in this kit in the remote. Press
and hold the PROG key for 3 seconds or until the LED turns on.
If automatic programming is unsuccessful, manually program
your remote
A. Find the list of TV codes packaged with your remote control. Turn on
your TV and tune it to the output channel you chose during installation
(Ch. 3 or 4), or to the proper HDMI input.
C. Press ch+ key to enter the automatic code search mode. The remote
will transmit the TV power code every 1.5 seconds, and the LED will blink
at the same time.
B. Install the batteries that were included with this kit in the remote.
D. When your TV turns off, immediately press the TV key. This will
store the code and exit the search mode. If your remote is still not
programmed, you may need to repeat steps A, B, and C and press the TV
button faster.
D. Find the four-digit TV code for your TV brand. Press and release the
four numeric keys.
C. Press and hold the PROG key until the LED turns on, then press TV key
(the LED will blink one time and stay on).
If the LED blinks two times quickly, the code is VALID.
Press the TV button to turn the TV off, then press again to turn the TV on.
If the LED blinks three times quickly, the code is not valid.
Input another code or cancel remote programming by pressing the
TV key.
If you are able to control TV power on/off with the TV button on the
remote you have successfully programmed your remote to your TV. If not,
return to step C and try the next code for your TV brand.
9
USING YOUR REMOTE
Programming your volume control
A. The remote is initially set to control the volume and mute functions
of the Adapter. If you’d like to use the remote to control volume and mute
on your TV instead, first make sure you’ve completed the automatic or
manual programming successfully.
If you would like to keep your Adapter out of sight and still get
a remote signal, enable RF mode
A. Make sure that the Adapter is powered on, properly installed
(see pages 3-6), and your remote has batteries installed. Your remote
must be able to see the front of the Adapter during setup.
B. Press and hold the PROG key for three seconds or until the LED
turns on.
B. Using your Adapter’s remote, press and hold the PROG button until
the LED on the remote turns on, then press the INFO button.
C. Press the VOL+ key.
The LED on the remote will blink slowly to indicate that it is now in
pairing mode.
C. Enter the 3-digit number that appears on your TV screen with the keys
on your remote. If the numbers are entered correctly, then your TV will
show Success!. If the numbers are not entered correctly, your TV will
show Sorry, the entry was incorrect. You can try again by entering the
displayed code.
If you have any questions, please refer to the Programming Guide that
came with your remote.
www.twcbc.com/dci2015
| 1-866-TWC-4BIZ
| 1-866-892-4249
10
Get to know your new remote control
1 TV POWER: Turns TV on and off once the remote
has been programmed.
8 NAVIGATION KEYS: Press to move UP,
DOWN, LEFT and RIGHT.
2 DTA POWER: Turns Digital Adapter on
and off.
9 INFO: Press to display current channel
information.
3 VOLUME: Use VOLUME UP to raise
volume and VOLUME DOWN to lower it.
10 LAST: Press to return to the last previously
4 CHANNEL: Use CHANNEL UP to
advance one channel and CHANNEL DOWN
to go back one channel.
11 PROG: Press to program the remote.
5 MENU: Press to display Menu screen.
viewed channel.
by page.
13 EXIT: Press to exit on-screen menus.
For more info, refer to the Programming Guide
included with your remote, or visit us at
twc.com/pyr
You may need to keep your original TV remote
to perform advanced functions
and to adjust Picture and Audio Settings.
11
USING YOUR REMOTE
1
9
10
5
12 PAGE: Moves the menu up and down
6 MUTE: Press to turn sound on or off.
7 ENTER: Press to select the highlighted item.
2
4
12
7
8
6
3
13
11
Troubleshooting
If the remote control doesn’t work
If the light on the front of the Adapter isn’t illuminated
Make sure the batteries are inserted correctly.
Make sure the power cord is attached to the Adapter and plugged into
a live electrical outlet.
Make sure the remote can “see” the front of the Adapter.
Use your TV remote to power the TV on/off.
If there’s no picture and the light on the Adapter is blinking
Check that all cables are firmly connected.
Make sure you’ve contacted Time Warner Cable Business Class
to activate your Adapter, as described on page 8.
Unplug the Adapter, plug it back in, and wait 5 minutes
for it to reset.
If the light is still blinking, contact us.
If there’s no picture and the light on the
Adapter is solid green
If you are using an HDMI cable, make sure your TV is set to
the HDMI input.
If you are using a coaxial cable, make sure the TV and Adapter are set
to the same channel (3 or 4).
Try switching the TV and Adapter to the other channel (3 or 4).
If connecting through a VCR/DVD player, make sure it’s on.
Make sure all the cables are firmly connected.
Check the input setting on your TV. Make sure it’s set to ANT
or CABLE.
www.twcbc.com/dci2015
| 1-866-TWC-4BIZ
| 1-866-892-4249
12
FAQs
Do I need to set my TV to a specific channel?
If you connected your Adapter with a coaxial cable, set your TV and
Adapter to either channel 3 or 4, whichever channel doesn’t currently
receive programming. If you connected with an HDMI cable, make sure
your TV is set to the correct input.
What’s the difference between a Digital Set-Top Box
and a Digital Adapter?
A Digital Set-Top Box (sometimes known as a digital converter box or
digital receiver) processes digital‑quality signals and offers access to On
Demand, Start Over®,* Look Back®,* our Interactive Program Guide and
nearly 50 commercial-free music channels. An Adapter simply converts a
digital signal into a format your TV can use.
Where can I find the latest channel lineup?
You can view the channel lineup or TV listings for your area online.
Just go to twc.com and click “What’s on.”
*Not available in all areas.
13
FAQS
Questions?
If you have any additional questions or concerns,
please visit us online or call us.
www.twcbc.com/dci2015
1-866-TWC-4BIZ (1-866-892-4249)
Thank you for being a valued Time Warner Cable Business Class Customer.
CODE #???-??
Time Warner Cable Business Class is a trademark of Time Warner Inc., used under license. ©2015 Time Warner Cable Enterprises LLC. All Rights Reserved.
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