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COLLABORATE ® P
RO 600
U
SER
G
UIDE
ClearOne
5225 Wiley Post Way
Suite 500
Salt Lake City, UT 84116
Telephone
Tech Sales
FAX
On the Web
COLLABORATE Pro
U
SER
G
UIDE
1.800.283.5936
1.800.705.2103
1.801.974.3669
www.clearone.com
C LEAR O NE D OCUMENT
DOC-0156-001 R EV 1.0 – Sept.
2015
© 2015 ClearOne Inc. - All rights reserved. No part of this document may be reproduced in any form or by any means without written permission from ClearOne.
Printed in the United States of America. ClearOne reserves specific privileges.
Information in this document is subject to change without notice.
NOTICE: This Class A device complies with Part 15 of the FCC rules and
Canadian ICES-003. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
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TABLE OF CONTENTS
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Chapter 1: Introduction
IN THIS CHAPTER
This chapter introduces the COLLABORATE Pro 600 video collaboration system and includes the following sections:
COLLABORATE Pro 600 Overview
Main Features
Comparison Table
Feature Highlights
COLLABORATE PRO 600 OVERVIEW
The COLLABORATE Pro (COLLABORATE Pro 600) is an all-in-one high- definition executive videoconferencing system, featuring an embedded MCU, built-in recording capability, streaming of live and recorded sessions, data sharing, and more.
COLLABORATE Pro provides an interface to videoconferencing via its plug-and-play application-in-a-box, providing on-screen operation controls and advanced call control options during conferencing. Utilizing the newest H.264 video standard and clear, crisp audio, the
COLLABORATE Pro brings users face-to-face with other people and organizations.
COLLABORATE Pro enables you to record and stream video calls to multiple locations with up to 8 additional participants.
COLLABORATE Pro incorporates advanced data sharing capabilities, allowing you to turn any videoconference into a fully interactive meeting. It can display presentations or videos on large monitors, connect to an external laptop for data sharing, and open various file types from USB storage devices.
COLLABORATE Pro is ideal for users who need a powerful videoconference solution, offering point-to-point/multipoint capabilities, powered by ClearOne
’s COLLABORATE Pro software.
Various accessories, such as a PTZ camera, ClearOne CHAT 150C Mic Array and DataPoint – can be installed and integrated as part of the COLLABORATE Pro system.
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NOTES:
For more information about the COLLABORATE Pro 600 physical installation, including the connection of cables and devices to
COLLABORATE Pro 600, refer to the COLLABORATE Pro 600
Quick Setup Guide.
For the complete technical specifications, refer to the COLLABORATE Pro 600 datasheet.
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MAIN FEATURES
COLLABORATE Pro allows you to call with an Ethernet connection and collaborate using video, audio and data-sharing during calls. Some of the primary capabilities of the system include:
Point-to-point or multipoint connections
Recording, streaming, and data sharing
Recording and playback of point-to-point and multipoint (MCU based) sessions
Streaming via a Web interface, Windows Media Player or VLC player
Sharing files via a USB flash drive
Access files on a USB flash drive while in idle mode
Side-by-side Picture-In-Picture (PIP) view
Session multicast
Embedded MCU for multipoint sessions
Embedded broadcast viewer
Calling via Contacts or Recent calls
Calling via online directories
Calling via URI
Spontania
Multipoint videoconferences support
Configurable audio, video and displays, and automatic answering
Display on-screen running text to all participants via Web management during a call
Support for ClearOne CHAT 150C Mic Array
Far End mute indicator
Telnet interface
Communicating in standalone mode, COLLABORATE Central mode and gatekeeper mode
Put unit into sleep mode and wake it up using the remote control
Web-based management
Regulatory Compliance: UL, CSA (cUL), TUV, TUV-CB, CE-LVD, CE, FCC Class B,
BSMi, VCCI, C-Tick, RoHS.
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COMPARISON TABLE
The following table specifies the differences between the various models of COLLABORATE
Pro.
COLLABORATE Pro 300 Series COLLABORATE Pro 600 Series COLLABORATE Pro 900 Series
Max Tx
Max Rx
MCU
Recording
Streaming
-
Data via USB -
DataPoint (Optional)
√
-
-
Multiple Cameras
Bandwidth
H.239 Dual Video support
PTZ camera
Balanced Audio
1080/30
1080/60
-
Up to 4 Mbps
√
√
-
1080/60
1080/60
√
√
√
√
Up to 1+8
√
Up to 6 Mbps
√
1080/60
1080/60
√
√
√
√
Up to 1+8
√
Up to 6 Mbps
√
√
√
√
√
Audio Device
Notes:
CHAT 150C CHAT 150C Mic Array CONVERGE Pro
The display resolution must be set to 1920x1080 when the received resolution is 1080. Otherwise you may encounter video issues.
FEATURE HIGHLIGHTS
New features incorporated in COLLABORATE Pro 600 and 900 include:
New sleek design
Dual HDMI input with the following modes of operation: o 2 cameras o 1 camera & 1 laptop o 2 cameras (one at a time) and laptop via DataPoint
Balanced audio in/out
RF Remote control – install the unit in a closet
SSD Storage for faster operation and added resiliency
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Chapter 2: Getting Started
IN THIS CHAPTER
Once the COLLABORATE Pro unit is installed, connected and turned on, it is ready for use.
This chapter describes the following basic operations:
Using the Remote Control
Using the On-Screen Menu
System Icons
Displaying System Information
USING THE REMOTE CONTROL
You can navigate the COLLABORATE Pro on-screen graphic user interface (GUI) using the RF remote control, bundled with the unit.
Pressing any button on the remote control activates the on-screen GUI, which appears on top of the camera/videoconference picture.
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The remote control includes the following button types:
Alphanumeric Keypad
Command Buttons
Navigation arrows and Additional Buttons
A LPHANUMERIC K EYPAD
The remote control includes an alphanumeric keypad with buttons from 0 to 9. Using the Dot button you have access to the following signs: '.'',', '*', '#', '^', '@', '$', ':', '=', '-', '_'.
In addition, Clear button to erase entered characters.
In different windows, you can toggle between numbers and letters, depending on the field.
Some fields accept numbers only.
If alphanumeric is available, pressing the corresponding keys a few times will provides letters and numbers
When DTMF dialing is requested, use the numeric keypad.
C OMMAND B UTTONS
The following command buttons are available on the remote control:
Button Image Button Name Command
Power
Status
Data
Turn system into sleep mode
Wake up system
Display the system information
Display the current call status
Show the on-screen online help
Open presentation menu
Phone Book Open the phone book
Input Switch between main input
Far End
Player Controller
Control the position (PTZ) of the camera at the near/far end
Control recordings on idle mode.
Recall a camera PTZ preset position
Set a camera PTZ preset position
Preset: Recall
Preset: Set
Picture-In-Picture (PIP) Toggle the PIP position (5 positions + Side-by-
Side)
Display the current Recent Calls
Mute the local microphone
Recent Calls
Mute Mic
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Button Image Button Name
Recording
Command
Start \ Stop recording
Streaming Start \ Stop streaming
Settings Open the settings menu
Mute Video
Delete
White Board
Temporarily disable the local video camera and its transmission
Delete characters
Delete recording
Open Spontania white board
NAVIGATION ARROWS AND ADDITIONAL BUTTONS
While using the Navigation arrows of the OK button, you can navigate the GUI menus/options in four directional movements: Up, Down, Left and Right.
Navigation Arrows
In addition to the Navigation arrows, the following buttons are available around it:
Back – Returns to the previous step/window without saving changes
Menu/OK – Selects/activates a highlighted GUI item/function (highlighted in orange on the screen)
Zoom In/Out – Zooms in or out with the camera
Make Call – Start a new call
End Call – End the current call or close the GUI.
NOTE: The red End Call button can also be used for turning off or restarting the unit. Press and hold the button until the power confirmation prompt appears.
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USING THE ON-SCREEN MENU
The on-screen menu enables you to navigate COLLABORATE Pro options prior to and during a videoconference call. The main menu is accessed using the remote control.
To display the COLLABORATE Pro main menu:
Press OK on the remote control.
Navigate the COLLABORATE Pro menu using the remote control. To expand menu options:
Press the up arrow () on the Navigation arrows when the expandable option is selected.
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To access a category/option:
Press OK when the category/option is selected (highlighted in orange).
To collapse the menu options:
Press Back on the remote control.
The following menu buttons may appear occasionally in the GUI (appear in the context of use):
GUI Button Label Function
OK Save changes
Back Return to the previous window without saving changes
Apply Apply changes
Restore Defaults
Open
Cancels all user-defined settings and returns the unit to its factory default settings
Open the selected folder/file
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SYSTEM ICONS
The following icons indicate the different behaviors of the system.
Icon Image Meaning
Mute Speaker
Mute Microphone
Far End Microphone Mute
No Network
Far End Camera Control (FECC)
Do Not Disturb
Central Registration
Central Registration Failed
Gatekeeper Registration
Gatekeeper Registration Failed
MCU Voice-Switch Layout
Multicast
Streaming
Recording
Far End Recording
Encrypted Call
Audio Only Call
SIP Registration
SIP Registration Failed
Spontania Network Congestion
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DISPLAYING SYSTEM INFORMATION
Whenever the COLLABORATE Pro unit is turned on, you can view the system status details.
Different details are displayed when the unit is in idle state or in an ongoing videoconference session.
To display the current system status details:
Press Status ( ) on the remote control. The Status window appears.
When COLLABORATE Pro is in the idle state, the Status window displays the following information:
System ID – System ID as defined in the system settings (see Preference Settings)
System Model – COLLABORATE Pro model
Software Version – Software version of the COLLABORATE Pro application.
License Installed – COLLABORATE features that available with the installed license.
Server – The current operation mode: o Not Registered – The unit is not connected to a COLLABORATE Central server or a gatekeeper.
o COLLABORATE Central
– The unit is connected to a COLLABORATE Central server o Gatekeeper – The unit is connected to a gatekeeper server. o SIP Proxy
– The unit is connected to a SIP proxy server.
Serial Number
– The unit unique serial number.
MAC Address
– MAC address of the COLLABORATE Pro unit
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IP Address – IP Address of the COLLABORATE Pro unit, as automatically assigned by the
DHCP server or as manually configured via Settings>Admin>IP. You can use this IP
Address to access and manage the unit via a browser (see Accessing COLLABORATE Pro via Browser)
NOTE: During a videoconference call, you can display additional/different relevant information by selecting Call Status /
Call Statistics in the Status window.
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Chapter 3: Configuration Basics
IN THIS CHAPTER
This chapter explains the basic configuration options and includes the following sections:
Configuring the Camera
Configuring Multiple Cameras
Controlling Multiple Cameras
Configuring the Audio
Configuring the Display
CONFIGURING THE CAMERA
Before you begin videoconferencing, you need to make sure that the cameras connected to the
COLLABORATE Pro are properly configured. Cameras are configured via the Camera Settings window.
To access the camera settings:
1. Press OK on the remote control. The main menu appears.
2. Using the remote control’s Navigation arrows, select Settings > System > Camera.
The Camera Settings window appears.
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To configure the camera settings:
1. In the Camera Settings window, select the correct options from the Source.
NOTE: COLLABORATE Pro supports PTZ cameras only.
2. Optional: Set the percentage (%) of Color, Contrast, Brightness, and Hue. You can leave the default settings of these parameters unchanged.
3. Select the correct option from the Camera Model.
4. Select the Allow Far End Camera Control (FECC) check box to enable the remote side to control your camera (unavailable when working with SIP).
5. Select Apply to apply the changes without leaving this window, or select OK (in the
GUI) to save the changes and close the Camera Settings window.
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CONFIGURING MULTIPLE CAMERAS
The COLLABORATE Pro system can work with two cameras connected. In order to use this functionality, configure it in the Camera Settings menu.
Configure the main camera as HDMI 1.
Configure the secondary camera as HDMI 2.
If you are in a session and the remote side is using two cameras, select the Far End button on remote control, and then select the input button to switch between remote cameras.
C ONFIGURING C AMERA C ONNECTED TO HDMI V IDEO 1 AND L APTOP S HARING THRU
HDMI V IDEO 2
Connect the main camera to HDMI input 1 and connect the laptop to HDMI input 2
C ONFIGURING D UAL C AMERAS C ONNECTED TO HDMI 1 AND HDMI 2 AND D ATA
S HARING THRU D ATA P OINT
Connect the main camera to HDMI input 1 connect the second camera to HDMI input 2.
Connect the DataPoint to a free USB 3.0 port.
CONTROLLING MULTIPLE CAMERAS
Connect main camera to HDMI 1 and secondary camera to HDMI 2. There are two options to control both cameras:
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1. Connect Camera 1 to COM 1 and camera 2 to COM 2. In camera settings disable “Enable
Daisy chains Cameras”.
2. Connect Camera 1 to COM 1. Connect Camera 2 to Camera 1 via VISCA cable. In camera settings enable “Enable Daisy chains Cameras”.
CONFIGURING THE AUDIO
The audio input/output must be configured so that you will be able to hear and be heard properly in videoconferences.
To access the audio settings:
1. Press OK on the remote control. The main menu appears.
2. Using the remote cont rol’s Navigation arrows, select Settings> System>Audio. The Audio
Settings window appears.
To configure the audio settings:
3. In the Audio Settings window, set the following properties of the selected audio input.
USB devices can be used if the system supports external USB hardware.
Audio Input
– Select CHAT 150C Mic Array to be your audio input device.
Audio Output – Select a playback device from the list o Play – This button plays a recorded audio for use in setting output levels. Adjust the desired volume level (using the volume keys) for your audio output device.
Microphone Level
– Adjust the microphone sensitivity level in percentage (%)
Acoustic Echo Cancellation
– Select the check box to prevent echo. Disable when
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echo cancellation is supported by an external device.
Digital Display Audio Delay
– Select the audio delay when audio is being played through a digital display connected to the system through the HDMI port. If the internal sound card or Balanced Audio card is used, the audio delay should be disabled. The default value is 30.
Note: The audio of the COLLABORATE Pro system must be optimized for the outputs used and the room in which it is used. For best audio performance, ClearOne recommends using Balanced
Audio or Line output to a mixer or amplifier. HDMI audio to a monitor is also supported, but monitor speakers are usually lower quality.
Optimizing for Balanced and Line Audio Outputs
Connect to either a set of amplified speakers or a mixer using the Line output or
Balanced Audio connections. Set the COLLABORATE Pro Volume to 50%. Play the sample audio by pressing the Play button. Use the external amplifier or mixer to adjust the volume within the room to a comfortable level.
Afterward, the COLLABORATE Pro audio control can be used to increase/decrease the audio to a desired level during sessions.
Optimizing for HDMI Audio with Beamforming Microphone Array
Using the COLLABORATE Pro with the Beamforming Microphone Array with the
HMDI output to monitor speakers requires adjustment for audio levels and echo cancellation.
Volume
After attaching the HDMI output to the monitor, set the COLLABORATE Pro Volume to 50%, then play the sample audio by pressing the Play button. Use the monitor audio adjustment to set the volume within the room to a comfortable level. Afterward, the COLLABORATE Pro audio control can be used to increase/decrease the audio to a desired level during sessions.
Delay
The HDMI connection must have a signal delay setting to allow the echo cancellation to operate effectively. Initially, set the Audio Delay in the COLLABORATE Pro
Settings>System>Audio>Digital Display Audio Delay control to 50 msec. (Range is 0 to 120 msec.) Then, while making a call, adjust delay up or down in 10 msec increments until the audio echo is no longer heard.
4. Select Apply.
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CONFIGURING THE DISPLAY
The display settings determine the method by which video is displayed on the screen. Adjust the display settings depending on the room you are using for videoconferencing and on your distance from the screen.
NOTE: The term “screen” refers to any type of monitor you are using (LED, LCD, and so on).
To access the display settings:
1. Press OK on the remote control. The main menu appears.
2. Using the remote cont rol’s Navigation arrows, select Settings>System > Display.
The Display Settings window appears.
3. To configure the basic display settings:
Display Mode (Configured automatically) – o Single Mode – Both videoconference parties are displayed on a single screen.
o Dual Mode – Conferences are displayed on two screens.
NOTE: Incoming resolution in dual mode is limited to 1080@30.
Display Remote on Main – When using multiple monitors, display the remote side on the main display. Uncheck to display the remote on the secondary monitor.
Device and Resolution
– Select an option from the lists.
Keep Aspect Ratio – Select this option to keep the original aspect ratio on screens that have different aspect ratio.
Secondary Display Used For Data Only
–
Select to use secondary monitor only when data is sent / received.
4. Click OK.
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Chapter 4: Video Collaboration
IN THIS CHAPTER
This chapter explains the video collaboration basics and options using COLLABORATE Pro, and includes the following sections:
Starting Calls
Auto-Answering Calls
Ending Calls
Muting the Video
Switching Image Modes
Switching Call View Modes
Using Picture-In-Picture (PIP) Modes
Using Call Tones
Recording and Streaming
Data Sharing
Using Multicasting
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STARTING LAN CALLS
You can start a manual call to a network IP Address that you type in the New Call bar.
To start a call using the manual dialer:
1. Select Conference > SIP / H.323 Call. The New Call bar appears.
2. Select the type of call you want to make:
H.323 or SIP – an IP-based call via the connected local network (LAN).
3. In the Type a Number/Name field, type the IP Address to which you want to call.
Alternatively, instead of an IP Address, you can also use an Alias, E.164 number, or a DNS
Address (if such are defined on your network).
To type numbers, make sure that the 123 option is selected.
To type letters and numbers, make sure that the ABC option is selected.
4. Select the maximum bandwidth for the video call and press Call. For audio only call
press Audio Call.
NOTE: Audio only call bandwidth is 64 Kbps.
For video call, you can also press the Make Call (green button) on the remote control.
The Calling screen appears.
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When the call is answered on the far end, the system switches to the Call mode.
AUTO-ANSWERING CALLS
The auto-answer option is found in the Call Settings window (see Call Settings).
When the auto-answer option is not selected and an incoming call is received, a message is displayed on the screen. You can accept or reject the call using the buttons on the remote control or via the screen message.
NOTE: Auto-answering does not apply to MCU calls. (To configure auto-answering in MCU sessions, see MCU Settings.)
ENDING CALLS
You can disconnect the current videoconference call at any time. To end the current call:
On the remote control, press the red End Call button,
– or –
Select Conference>Hang Up in the GUI and then press OK on the remote control.
MUTING THE VIDEO
Muting during a videoconference is a preference which is selected via the remote control.
When you press Mute Video during a call, the remote side sees the Mute Video BMP image, which indicates that your video source has been mute.
SWITCHING CALL VIEW MODES
Depending on the type of screen and video interface you are using (HDMI/Display Port); a call may be displayed in single, dual or presentation mode.
S INGLE M ODE
Single mode presents a single screen showing the output of the local video camera in the
Picture-In-Picture (PIP) screen area (see Using Picture-In-Picture (PIP) Modes) and the output of the remote video camera on the main screen area.
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D UAL M ODE
Two screens: one showing the output of the local video camera, and a second screen showing the output of the remote video camera.
When Secondary Display Used For Data Only is checked, the conference will be in a single mode. Once data is shared, the second monitor will display the data.
NOTE: Incoming resolution in dual mode is limited to 1080@30.
P RESENTATION M ODE
When recordings or files are displayed in data sharing mode, the remote video is shown in a
PIP area, while the recordings/files are presented on the main screen area.
USING PICTURE-IN-PICTURE (PIP) MODES
When a conference begins, the local video appears on the monitor in a small rectangular inset located in the upper left corner of the larger remote video display. This display mode is called
Picture-In-Picture (PIP).
Each time you press the PIP button on the remote control, the PIP image rotates counter- clockwise to the next corner of the screen. Pressing the PIP button after the PIP completes a rotation to all corners then hides the PIP image, and starts again on a subsequent button press.
The default video mode is PIP 1, in which the local caller’s video is displayed in the small
upper-left corner, while the remote person is viewed in the large area of the screen. The other modes are:
PIP 2
– The local caller sees only the remote person.
PIP 3 – The local caller is viewed in the small upper-right corner, while the remote person is viewed in the main area of the screen.
PIP 4
– The local caller is viewed in the small lower-right corner, while remote person is viewed in the large area of the screen.
PIP 5
– The local caller is viewed in the small lower-left corner, while remote person is viewed in the large area of the screen.
PIP 6 – The local caller is viewed on half the screen and the remote person is viewed on the other half, also known as side-by-side view.
NOTE: When data is shared, the remote video and the data are displayed side by side on the screen.
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USING CALL TONES
When making calls the call operator can request a Password or DTMF tone to connect.
O
PERATOR
R
EQUEST FOR
P
ASSWORD
The Operator can request you to access a conference password to proceed with the call. To enter a conference password:
Use the remote control, and press the numeric pad.
The screen shows DTMF message: "DTMF signal **** sent" representing the numbers pressed on the keypad.
O PERATOR R EQUEST FOR T ELEPHONE T ONE
The Operator can request you to connect using a dial-tone to proceed with the call. To enter DTMF tone:
Use the remote control, dial using the numeric pad.
The screen shows DTMF message: "DTMF signal **** sent" representing the numbers pressed on the keypad.
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RECORDING AND STREAMING
The recording and playback functionality allows you to record idle, point-to-point and multipoint (MCU based) sessions, and view them at a later time. You can share the recorded file during a videoconference with the parties connected, through the recording sharing option.
Through the COLLABORATE Pro Web access system, remote users can view all previously recorded sessions and download them for later viewing with Media Player or VLC player.
Alternatively, using streaming, remote users can view a live broadcast of whatever the camera and microphone are currently transmitting.
You can also view any previously recorded session when you are not in a call by selecting the file from the stored recordings list. For more information about the recording settings, see
Recording and Streaming Settings.
S TART R ECORDING
You can start recording a call at any point during a call or idle session. To start recording:
Select Recording>Start Recording. The message "Recording started" appears for a few seconds, and the Record icon appears for the duration of the recording.
NOTE: The Record icon ( ) appears on the remote participant ’s side to indicate that the videoconference is being recorded (legal requirement).
S
TOP
R
ECORDING
( )
You can stop an on-going recording whenever you want. To stop recording:
Select Recording>Stop Recording. The message "Do you want to stop
recording?" appears. Press Yes.
Press on the recording button on the remote control ( )
NOTE: When recording in idle mode (not during a videoconference), you can stop the recording by pressing the End Call button on the remote control. A confirmation message appears and requires you to select Yes.
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V IEW R ECORDING
You can view recordings in either of the following ways:
Via the Web interface
Browse the locally saved recordings by selecting Recording> View Recordings.
NOTE: You can start recording on idle mode. In order to record video and shared data check ‘Record And Stream Data’ in recording settings.
Using The Media Controllers
You can control the player by using remote control player controllers when watching a recording on idle mode.
S
TART
S
TREAMING
Session streaming allows any remote system with Media Player or VLC player applications to view streaming from the COLLABORATE Pro system.
To start streaming to remote users:
Select Streaming>Start Streaming. The message "Streaming Started" appears for a
few seconds, and the Streaming Icon appears for the duration of the streaming.
NOTE: Refer to Web Access and Management for information on recording and streaming via the Internet.
NOTE: You can start streaming on Idle mode. In order to stream video and shared data check ‘Record And Stream Data’ in
Recording settings. streaming button on the remote control ( )
S TOP S TREAMING
You can stop the streaming when it is no longer needed. To stop streaming:
Select Streaming>Stop Streaming. The message "Do you want to stop
Streaming?" Press Yes.
streaming button on the remote control ( )
NOTE: When streaming in idle mode (not during a videoconference), you can stop the streaming by pressing the End Call button on the remote control. A confirmation message appears and requires you to select Yes.
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V IEW S TREAMING
You can view the streaming in either of the following ways:
From the COLLABORATE Pro Web management application (see Web Access and
Management) by clicking View Stream button on the left menu. This takes you to a page with the proper media player embedded in the webpage, displaying the ongoing session.
To watch WMV streaming on your computer, open Windows Media Player and press
Ctrl+U and enter the following: http://IP_ADDRESS:PORT where IP_ADDRESS is the unit
IP and the port is the streaming port (Default value is 12100).
To watch MP4 streaming on your computer open VLC player. In Media>Open location
from clipboard enter to following: rtsp://IP_ADDRESS where IP_ADDRESS is the unit IP.
NOTE: In order to watch MP4 streaming, a VLC player should be installed on your
computer.
DATA SHARING
Data Sharing can be accessed via the menu or via Data on the remote control. Data Sources are selected inside the Presentation menu. Press Data a second time to stop the data sharing.
C HOOSING THE D ATA S OURCE
In order for the system to recognize data sources, you need to be connected to a USB flash drive, a laptop, or have recorded files saved locally in your system.
To choose a data source:
1. Select Presentation on the main menu. The Data Sharing menu opens.
2. Depending on the connected data sources, select either HDMI or USB or DataPoint (if available).
C ONNECTING TO A PC
Laptop computers can be connected to the COLLABORATE Pro using one of two methods:
1. Connect the laptop to HDMI Input.
2. Connect the laptop using a DataPoint device
When you select HDMI as data source, the screen switches to display the data on the screen.
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C ONNECTING A USB F LASH D RIVE
You can view and share files that are stored on a portable USB flash drive.
To view and share files from a USB flash drive:
1. Insert a USB flash drive to one of the COLLABORATE Pro USB ports. The message "USB device inserted" is displayed.
2. Select Presentation>USB. The File Selection window appears.
3. Select the file you want and then press OK on the remote control. The following files are supported: *.jpg, *.jpeg, *.gif, *.png, *.tiff, *.tif, *.bmp, *.wmf, *.mpg, *.mpeg, *.wmv, *.mp4,
*.avi, *.pdf, *.pps, *.ppt, *.doc, *.rtf, *.xls, *.xlsx, *.pptx, *.ppsx and *.docx.
4. Select Open. The file is displayed. If the file is opened during a videoconference, it is shared with all the viewers.
Data Sharing On Idle Mode
It is possible to share data on idle. Connect PC \ Camera to HDMI or USB drive or DataPoint, and share the desired data. You can press ‘PIP’ button on the remote control in order to see your data and your main camera side-by-side.
V IEWING R ECORDINGS
Recordings can be viewed when the system is idle. When opened during a videoconference, recordings are shared.
To view recorded files:
1. Select Recording>View Recordings. The Document Selection window appears.
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2. Select the recorded file you want and then press OK on the remote control.
3. Select Open. The file is displayed and if opened in a videoconference, it is shared with all the viewers.
NOTE: To stop sharing the opened file, press Back on the remote control, or select Stop Presentation from the presentation menu.
NOTE: You can control the player by using remote control player controllers when watching a recording on idle mode.
Sharing Data with Audio
When sharing a PC or a movie file from USB flash drive, Collaborate Pro is mixing the audio channels into one channel so the data audio as well as unit microphone could be heard. During the sharing, the volume buttons control the media volume (PC or movie) on the local side and on the remote side.
USING MULTICASTING
Session multicasting allows you to multicast your session using the multicasting networking transport technology, which allows users to send a video stream that can be received by multiple recipients, all listening on a single multicast address. Multicasting a session from your
COLLABORATE Pro allows numerous passive viewers to view the session. This is typically used at lectures, or any session that passive viewers can benefit from. Multicast sessions can be viewed by all ClearOne endpoints, the free ClearOne Broadcast Viewer, and the Apple
QuickTime viewer.
You can join a multicast call as a passive participant. You can hear and see the call, but you cannot contribute to it.
S ETTING UP M ULTICAST C ALLS
See Multicast Settings.
J OINING A M ULTICAST C ALL AS A P ASSIVE P ARTICIPANT
To join a multicast:
1. Press OK on the remote control. The main menu appears.
2. Select Streaming>Join Multicast on the main menu. The Join Multicast window appears.
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3. Select a multicast from the Ongoing list and press Join Multicast.
S TARTING /S TOPPING A M ULTICAST C ALL
To stop or start a multicast:
1. Press OK on the remote control. The main menu appears.
2. Select Streaming> Start (or Stop) Multicast.
NOTE: You can start multicasting on Idle mode. In order to multicast video and shared data check ‘Record And Stream Data’ in
Recording settings.
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Chapter 5: Quick Dialing Methods
IN THIS CHAPTER
This chapter describes the different quick dialing methods that are available in
COLLABORATE Pro, and includes the following sections:
Using the Contacts
Using the Recent Calls
Using Online Directories
USING THE CONTACTS
The Contacts enables you to make calls to addresses stored on the local system. You can add frequently used addresses to the Contacts.
U
SING THE
CONTACTS
VIA THE
R
EMOTE
C
ONTROL
You can select the Contacts using the remote control. To select the Contacts via the remote control:
1. On the remote control, press Phone Book ( ). The Contacts window appears.
2. In the Contacts tab, select the number to dial, and then press Make Call button
( ) on the remote control.
U SING CONTACTS VIA THE COLLABORATE P RO GUI
You can display the Contacts using the COLLABORATE Pro GUI menus. To select the
Contacts via the COLLABORATE Pro GUI:
1. Select Conference>Contacts. The Contacts window appears (use the left arrow button to skip to the left tabs).
2. In the Contacts tab, select the number to dial, and then press Make Call button
( ) on the remote control.
U
SING THE
CONTACTS
VIA THE
N
EW
C
ALL
B
AR
You can select the Contacts from the New Call bar. To select the Contacts via the New Call bar:
1. Select SIP / H.323 Call on the main menu. The New Call bar, appears.
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2. In the New Call bar, select Address Book. The Contacts window appears. (Use the left arrow button to skip to the left tabs)
3. In the Contacts tab, select the entry to dial, and then press Make Call button
( ) on the remote control.
A
DDING
E
NTRIES TO THE
CONTACTS
You can add frequently used addresses to the Contacts list.
To add a new contact to the Contacts list:
1. In the Contacts, select Add and press OK. The Name/Address bar opens.
2. Type in the new contact’s name and IP Address, and then select Save. The new contact is added to the Contacts list.
NOTE: You can also set the dialing method (H.323 or SIP) and the bandwidth that you want to use specifically for the contact that you add.
E DITING E NTRIES IN THE CONTACTS
You can edit frequently used numbers already in the Contacts list and save them for repeated use.
To edit a contact’s details in the Contacts list:
1. In the Contacts list, select the entry you want to edit and then press OK on the remote control.
2. Select Edit in the GUI. The Name/Address bar opens.
3. Edit the contact name and IP Address, and then select Save.
NOTE: If necessary, you can change the dialing method (H.323 or SIP) and bandwidth that are used specifically for the contact that you edit.
D ELETING E NTRIES FROM THE CONTACTS
You can delete and thus manage Contacts entries when they are no longer in use.
To delete a contact from the Contacts:
1. In the Contacts, select the contact you want to delete, select Delete and then press OK.
The following message is displayed: "Are you sure?"
2. Select Yes to delete, or No to cancel.
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USING THE RECENT CALLS
Recent calls are automatically logged to the Recent Calls when an outgoing call is made or when an incoming call is received. You can add log entries to the Contacts, or delete them from the Recent Calls log.
NOTE: Recent calls cannot be edited.
U SING THE RECENT CALLS VIA THE R EMOTE C ONTROL
To select the Recent Calls via the remote control:
1. On the remote control, press Recent Calls ( )
– or – on the Main Menu, select
Conference>Recent Calls. The Recent Calls window appears.
2. Select the entry and press Dial.
D ISPLAYING THE RECENT CALLS FROM THE CONTACTS
To display the Recent Calls via the Contacts:
In the Contacts, select Recent Calls by pressing up with the Navigation arrows and scrolling up.
A DDING A RECENT CALLS E NTRY TO THE CONTACTS
You can add entries for Recent Calls to the Contacts for reuse later. To add Recent Calls entry to the Contacts:
1. In the Recent Calls, select the entry you want to add to the Contacts and then press OK on the remote control.
2. Select Add. The Name/Address bar appears.
3. Edit in the contact Name or Address if needed, and then select Save. The log entry is added to the Contacts.
C
LEARING THE
RECENT CALLS
You can delete and thus manage Recent Calls when you do not require them any longer. To delete a Recent Calls or clear the entire log:
1. In the Recent Calls window, select which log entry to delete.
2. Select Delete to delete just the selected entry, or Clear All to delete all entries, and then press OK. The following message is displayed when clearing all: "Are you sure?"
3. Select Yes to delete, or No to cancel.
USING DIRECTORY
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The Directory is an external directory which can be used for calling. If you are registered in the
Directory, you can view the Directory in the Contacts under the Directory tab.
A CCESSING A DIRECTORY VIA THE R EMOTE C ONTROL
To access the Contacts via the remote control:
1. On the remote control, press the Contacts button. The Contacts opens.
2. Select the Directory tab, and on the number to dial press Dial.
A CCESSING THE DIRECTORY VIA THE CONTACTS
To access the Directory via the Contacts:
1. In the Contacts, select Directory by pressing down with the Navigation arrows.
2. Select the Directory tab, select the number to dial and press Dial.
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Chapter 6: Advanced Settings
IN THIS CHAPTER
This chapter covers the advanced settings for COLLABORATE Pro, and includes the following sections:
Preference Settings
Security Settings
Call Settings
Admin Settings
Directory Properties
H.323 Protocol Settings
SIP Protocol Settings
IP Settings
Multicast and Streaming Settings
Recording Settings
MCU Settings
Firewall and NAT Settings
Spontania Settings
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PREFERENCE SETTINGS
The preference settings define general system properties.
To configure preference settings:
1. Select Settings>General> Preference. The preference Settings window appears.
2. In the Preference Settings window, set the following options and parameters.
System ID
– System ID used to identify the system when using DNS dialing.
System Alias
– Set the system title that will represent the unit during a session.
Language – Select the desired language for the user interface. Click Apply.
(A system restart is required after changing the system language.)
Time – If not already set, enter the current time.
Date – If not already set, enter the current date.
Sleep Timeout
– Duration of idle time (in minutes) before the system goes into sleep mode.
3. Select Apply.
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SECURITY SETTINGS
To configure security settings:
1. Select Settings>General>Security. The Security Settings window appears.
2. In the Security Settings window, set the following options and parameters
Enable Web Server – Select this option to allow Web access to the COLLABORATE Pro
unit via a browser. If you enter a password, Web users will be required to enter the same
password when they access the unit. (For more information, see Web Access and
Management).
Enable Telnet Interface
– Select this option to allow access to the COLLABORATE Pro
unit via a Telnet-based terminal. If you enter a password, Telnet users will be required to
enter the same password when they access the unit.
Enable Password for Settings – o Advanced - Selecting this option restricts the access to the advanced settings of the unit, which are: Admin, IP, Directory, H.323, SIP, Multicast and Firewall. o All - Selecting this option restricts the access to all settings of the unit.
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CALL SETTINGS
In the Call Settings window you can define miscellaneous technical settings that affect how video collaboration calls are performed by default.
To configure call settings
1. Select Settings>General>Calls. The Call Settings window appears.
2. In the Call Settings window, set the following options and parameters
Auto Answer
– Enables auto answering of incoming calls. Does not apply to MCU.
Do Not Disturb – Select to turn on auto reject of all incoming calls.
Auto Reject During Media Activity – Select to auto reject all incoming calls when system is recording / streaming / multicasting on idle mode.
Auto mute microphone upon incoming call
– Enables auto muting the microphone for incoming calls.
Block Incoming SIP Calls – Select to auto reject only incoming SIP calls.
Maximum Video Resolution – Set the maximum video resolution.
ADMIN SETTINGS
To configure Admin settings:
1. Select Settings>Advanced>Admin. The Admin Settings window appears.
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2. In the Admin Settings window, set the following options and parameters.
Enable adaptive bandwidth Adjustment
– Enables videoconferences to proceed at reduced bandwidth if the network is congested. Deselecting this option maintains a constant quality to the session, but it may cause network problems.
Enable H.239
– Enables data sharing protocols.
Force FEC
– Force Forward Error Correction (FEC) – Forwards an error-correction code instead of automatically adjusting the bandwidth.
Enable Audio Codec AAC-LD: – Audio Codec: audio compression format designed to combine the advantages of perceptual audio coding with the low delay necessary for two-way communication.
Enable Audio Codec G722.1 Annex C – Audio Codec: wide-band compression algorithm provides higher-than-toll quality speech. The codec operates between a wide-band, 50Hz to 7kHz signal range, at the G.722.1 standard bit rate of 24kbps and 32kbps. GAO's G.722.1 algorithm is in the form of fixed-point arithmetic and is based on the Modulated Lapped
Transform (MLT).
Enable H.264 Profile – When selected, enables the system to operate in high profile mode.
Encryption mode – Encryption Mode - Calling securely requires setting the encryption protocol or using defaults which include automatic encryption. Alternatively, you can disable the encryption if it is not needed.
Calls that are made using encryption will have a lock icon on the rightbottom corner of the screen. o Automatic –The default option; enables encryption automatically. o AES –An encryption algorithm included in the H.235 security protocol. o No Encryption –No encryption will be used.
MTU (100
–1500)– Set the designated MTU (Maximum Transfer Unit) value. The default value is 1200. Applies only to RTP streams.
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Maximum Outgoing Bandwidth – Maximum upload bandwidth (0 for unlimited).
Maximum Incoming Bandwidth
– Maximum download bandwidth (0 for unlimited).
DIRECTORY PROPERTIES
Online directories are lists of contacts (such as Internet Location Server, or ILS) whose videoconferencing systems are online and registered with that directory. If your system is not registered with a COLLABORATE Central
®
, the Directory Settings provide a way to register with a Directory.
NOTE: Directory settings are available only in COLLABORATE Pro systems that are not managed by a ClearOne COLLABORATE Central.
To configure the Directory settings:
1. Select Settings>Advanced>Directory. The Directory Settings window appears.
2. In the Directory Settings window, set the following options and parameters
Enable Directory Registration
– When selected, this checkbox activates the rest of the fields in this window and enables the Directory connection registration.
Server Type – Select the Directory server type. If you are not sure which type to select, consult with your system administrator. An LDAP (Lightweight Directory
Access Protocol) server is usually used.
Server Address – The server’s IP Address. If an IP is not entered, the following message appears: "You must enter server address in order to continue."
Port – Number of the port through which the connection to the server is established.
Path
– Folder in which your user information is stored, as created on the Online
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Directory.
Server Domain
– Server’s domain name for the Directory.
User Name
– Your user name as defined on the Directory server.
Password – Your access password as defined on the Directory server.
3. Select Apply.
NOTE: In the Standalone/Gatekeeper mode, either the ILS or iPlanet servers should be installed for the directory. Consult with your system administrator regarding the installation/configuration of these servers.
Server Type Description Prerequisites
ILS server Site Server ILS is a service used for System administrator configuration publishingH.323 videoconferencing and telephony users and IP multicast conferences on the network.
iPlanet server Contains lists of people and resources. Administrators can manage a single user- repository for their organization that can be used by multiple applications to both authenticate and retrieve stored information for users such as access levels and user profiles.
System administrator configuration
H.323 PROTOCOL SETTINGS
For point-to-point and multipoint videoconferences, the H.323 protocol standard is used for call signaling and control, video/audio transport and control, and bandwidth control.
COLLABORATE Pro utilizes H.323 to transport video/audio via DNS and NAT addressing, and to communicate/interact with either a COLLABORATE Central server or a standard gatekeeper server, one of which you can choose to work with in order to gain better performance and flexibility in point-to-point and multipoint videoconferences.
NOTE: For more information about
ClearOne’s COLLABORATE
Central server, its installation and configuration, refer to the
COLLABORATE Central User Guide.
To configure a connection to a COLLABORATE Central server or to a gatekeeper server:
1. Select Settings>Advanced>H.323. The H.323 Settings window appears.
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2. In the H.323 Settings window, set the following options and parameters:
None
– Keep this option selected (selected by default) if you do not want to use a
COLLABORATE Central server or a gatekeeper.
COLLABORATE Central
– Select this option if you want COLLABORATE Pro to communicate/interact with a COLLABORATE Central server and utilize its advanced features. If selected, enter the required details in the following fields: o Server Address
– Enter the IP Address of the COLLABORATE Central server.
o User Name – Enter the user name used to log into the COLLABORATE Central server.
o User Number
– Enter your user number used for identification on the
COLLABORATE Central server. If not entered, the COLLABORATE Central server will automatically generate a number.
o Password
– Enter the password used to log into the COLLABORATE Central server.
Gatekeeper – Select this option if you want COLLABORATE Pro to communicate/interact with a gatekeeper server. If selected, enter the required details in the following fields: o Server Address – Enter the IP Address of the gatekeeper server.
o User Name
– Enter the user name used to log into the gatekeeper server.
o User Number
– Enter the user number used for identification on the gatekeeper server.
o Password
– Disabled when working with a gatekeeper because gatekeeper authentication is currently not supported.
Connection Mode – Select the protocol you want to use to connect your call.
o H.323 - This selection should be selected manually for LAN network connections only when the connection type is known.
o H.460 - This selection should be selected manually for network connections over Firewall/NAT only when the connection type is known.
o Tunneling (not available when working with a gatekeeper) - This selection should be selected manually for ClearOne Proprietary Tunneling. The default
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tunneling port is configured by the System Administrator (see NetPoint/
COLLABORATE Central Administration Configuration Manager).
NOTE: Changing this setting causes COLLABORATE Pro to reload.
RTP Ports – In the two boxes, set the RTP range: o From – Enter the minimum RTP value.
o To
– Enter the maximum RTP value.
3. Select Apply.
NOTE: In COLLABORATE Central mode, the system administrator should configure the LDAP settings for COLLABORATE Central on the server side.
To verify that COLLABORATE Central mode is active:
1. Press Status on the remote control and check in the displayed information that a
COLLABORATE Central icon appears.
2. Select Settings>Advanced>H.323 and check the displayed information.
W ORKING IN COLLABORATE C ENTRAL M ODE
In a point-to-point call and when COLLABORATE Central mode is active, you can add another participant to the call without hanging up, i.e.
– the call continues while the additional participant is being invited.
To add participants to the call in COLLABORATE Central mode:
1. Select Conference>Invite. The Invite call window is displayed.
The New Call IP number shows the extension number that the system received when initiating COLLABORATE Central mode, which is the ID number.
NOTE: The COLLABORATE Central >Invite option is available on the menu only when COLLABORATE Central mode is active.
2. Type in the participant COLLABORATE Central alias/IP number, and select Invite. The call is connected.
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SIP PROTOCOL SETTINGS
SIP is a common communication signaling protocol for VoIP. To configure SIP settings:
1. Select Settings>Advanced>SIP. The SIP Settings window appears.
2. In the SIP Settings window, set the following options and parameters:
Use Proxy – Use a proxy server or as stand alone.
o User Name – The user name as configured in the proxy server (proxy mode).
o User Password – The user password as configured in the proxy server (proxy mode).
o Proxy Address – Proxy server IP
Local Port
– The SIP port on your computer (the standard is 5060).
Transport Protocol – Select the desired protocol (TCP or UDP).
3. Select Apply.
IP SETTINGS
In the IP Settings window you can configure TCP/IP networking parameters for
COLLABORATE.
To edit system settings:
1. Select Settings>Advanced>IP. The IP Settings window appears.
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2. In the System Settings window, set the following options and parameters
Obtain Address from DHCP Server
– Select the checkbox to obtain an IP Address from a DHCP server.
IP Address
– Set the IP Address for this system. If using a DHCP server, the address obtained from the DHCP server is displayed.
Subnet Mask – Set the subnet mask number for your network. If using a DHCP server, the address obtained from the DHCP server is displayed.
Default Gateway
– Set the IP Address of the default gateway router. If using a
DHCP server, the address obtained from the DHCP server is displayed.
Obtain DNS Automatically
– Use the DHCP server to decide your DNS server address. If you do not select Obtain address from DHCP server, fill in the following fields: o DNS Server – Set the IP Address of the DNS server. If using a DHCP server, the address obtained from the DHCP server is displayed. o Additional DNS Server – Alternative DNS server, to be used in case the first
DNS server defined can’t supply the needed services. o DNS Suffix – Set the DNS domain suffix to be used by this system.
Ethernet Speed – Displays the network interface speed.
NOTE: Modify these settings only if they are required in your network.
3. Select Apply.
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MULTICAST AND STREAMING SETTINGS
Session multicasting allows you to broadcast your session using the multicasting networking transport technology, which allows users to send a video stream that can be received by multiple recipients, all listening on a single multicast address. Multicasting a session from your
COLLABORATE Pro allows numerous passive viewers to view the session. This is typically used at lectures, or any session that passive viewers can benefit from. Multicast sessions can be viewed by all ClearOne endpoints, the free ClearOne Broadcast Viewer, and the Apple
QuickTime viewer.
The Multicast Settings window allows you to define how multicast sessions are initiated by
COLLABORATE Pro.
To access the multicast settings
1. Select Settings>Advanced>Multicast. The Multicast Settings window appears.
2. In the Multicast Settings window, set the following options and parameters
Multicast IP Address
– IP Address and gateway. The IP is dynamic according to unit's IP. The first subgroup of the IP format (AAA.BBB.CCC.DDD) is set to 239 according to the standard. You can change it to any value from 224 to239, and you can also change the rest of the sub groups (not recommended for multicast communications).
Bandwidth – Maximum bandwidth (in Kbps) allowed for outgoing multicast streams.
Video Format – The digital encoding format using during the multicast transmission; by default is set to H.264.
Video Port
– Number of the port through which the video multicast passes.
Maximum Video Resolution – Select the required video resolution from the drop- down list.
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Audio Format – The Audio codec responsible during the transmission; by default is set to AAC-LD.
Audio Port
– Number of the port through which the audio multicast passes.
Multicast Name – The identifying name of the multicast.
Time to Live – The number of router hops allowed.
Announcement Rate
– SDP announcement rate in seconds.
Refresh Video Rate – The video image refresh rate in multicast streams; an interval of
5 seconds is set by default.
3. Select Apply.
STREAMING SETTINGS
To configure the streaming settings:
1. Select Settings>General>Streaming. The Streaming Settings window appears.
2. In the Streaming Settings window the following properties can be configured:
Streaming Port – Enter the streaming port number. The default port is
12100 for WMV and 554 for MP4.
NOTE: Port number of MP4 streaming cannot be modified.
Number Of Ports – Enter the number of streaming ports. The default number of
streaming ports is 10.
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Streaming Quality
– Select the quality of the video recordings and streaming
made on COLLABORATE Pro: o Full High Definition (1080p) – Record/Stream at image resolution of
1920x1080 pixels. o High Definition (720p) – Record/Stream at image resolution of 1280x720 pixels. o Standard Definition
– Record/Stream at image resolution of 672x384 pixels.
Commence Streaming On Startup – Select to auto start streaming when
system is loaded.
NOTE: Changing the quality of the streaming is changing also the quality of the recording.
RECORDING SETTINGS
You can define the local directory in which recordings should be saved.
To configure the recording settings:
1. Select Settings>General>Recording. The Recording Settings window appears.
2. In the Recording Settings window the following properties can be configured:
Recording Path – Select to set the path of the recording directory. This option is useful when changing the recording location to a USB flash drive or to a remote computer that in the same work group.
Format – Choose between WMV and MP4 formats.
Quality – Select the quality of the video recordings and streaming made on
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COLLABORATE Pro: o Full High Definition (1080p) – Record/Stream at image resolution of
1920x1080 pixels. o High Definition (720p) – Record/Stream at image resolution of 1280x720 pixels. o Standard Definition
– Record/Stream at image resolution of 672x384 pixels.
3. Select Apply.
NOTE: Changing the quality of the recordings is changing also the quality of the Streaming.
RECORD COLLABORATE PRO INTO STANDARD NAS
You can record from the COLLABORATE Pro to a Standard Network Attached server (NAS).
1. Verify that the recording destination PC /server workgroup is WORKGROUP (under advanced system settings).
2. Create new folder in destination PC
3. Right-click on the folder/drive that you wish for sharing the recording and select
Properties.
4. Select the Sharing tab and click on Advanced Sharing...
5. Select the Share this folder box and enter a share name for it.
6.
Click on permissions, mark the group entry “Everyone” and check the network
permissions checkbox: Read, Change and Full control. Click OK.
7. In the sharing tab, click on Share. In the text field choose everyone and click Add. Set the permission level of everyone to Read/Write.
8. Right-click on the folder and select Properties again.
9. Select th e tab “Security” and click on Edit..”, followed by Add....
10.
In this window, enter “everyone” into the empty field at the bottom and click on OK.
11. Examine the permissions for “Everyone” and make sure they are all set correctly. If everything is in order, close all windows with OK ”.
12. Open your control panel and then open the “Network and Sharing Center”.
13. Click on Change advanced sharing settings.
14. Look for your active profile at the top, expand it (if it isn't already) and scroll down to the
Password protected sharing option.
15. Select the Turn off password protected sharing option and click on Save changes. Be advised that this will make all the shared folders readily accessible for anyone inside your home network.
16. In COLLABORATE Web, open recording settings tab (Settings / General /Recording).
17. Uncheck the default check box and enter the folder path: \\destination IP \ folder name ( e.g. \\172.20.1.78\Collaborate).
18. Start recording
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PRESENTATION SETTINGS
To configure the presentation settings:
1. Select Settings>General>Presentation. The Presentation Settings window appears.
2. In the Presentation Settings window the following properties can be configured:
Record And Stream Presentation – Select this option to record both video and data.
Presentation Sharing Mode
– Depending on the type of presentation material being
transmitted you can choose the data transmit mode priorities either motion or sharpness: o Motion - provides the highest possible frame rate. Used when there is a need for higher frame rates, when there is a lot of motion in the data. o Sharpness - provides the highest possible resolution. Used when you want the highest quality of detailed images and graphics.
3. Select Apply.
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MCU SETTINGS
The embedded MCU (optional feature) enables connecting up to 9 endpoints simultaneously from various locations. This MCU capability includes the host system and an additional 8 endpoints.
NOTE: Before using this functionality, please verify the licensing capabilities of your system. Press ‘Status’ on your remote control and verify that the Multisite feature is available in your license.
To configure the MCU settings:
1. Select Settings>General>MCU. The MCU Settings window appears.
2. In the MCU window, set the following options and parameters:
Layout
– Set the default layout for a multipoint call:
NOTE: Layout cannot be changed while recording is active during a session.
o Auto
– The system will change the layout automatically according to the following principle: for up to 4 participants, the 2 layout is used; for 5 or 6 participants, the 5+1 layout is used; for 7 and up to 9 participants, the 3 layout is used.
o VS (voice switched) – The video stream of the dominant speaker is shown. The current dominant speaker sees the previous dominant speaker.
o 2x2 – The screen is divided into 4 quadrants of the same size. Each quadrant contains an image. If there are more than 4 endpoints in the call using this layout, the dominant speaker appears, replacing an image of a non-dominant speaker.
o 3x3 – The screen is divided into 9 rectangle portions of the same size. Each quadrant contains an image.
o 5+1 – This layout divides the screen into six rectangle portions. One is larger than the other parts and contains the image of the dominant speaker at any
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given time.
Answer Mode
– Set the default answer mode for the second and subsequent calls: o Accept
– Automatically accept incoming calls o Reject All – Automatically reject all incoming calls o Manual
– Display a prompt each time a call comes in
Highlight Dominant Speaker – Display a green frame around the quadrant of the dominant speaker, except for in the 5+1 layout.
Names Overlay
– Display the remote station name overlaid on each participant image.
3. Select Apply.
Incoming calls will be answered using the settings you configured.
FIREWALL SETTINGS
The Firewall Network Settings contain your system's identification configuration on the local network.
NAT helps protect a LAN from exposure to unwanted traffic by providing one single external address to remote users. NAT uses a system of local and external addresses to hide a LAN's users from other networks. A NAT server translates local parties' addresses to an external address, which is then used to identify the local party to remote parties. Therefore, remote parties use this external address to call the local party, without knowing its actual local address.
To access Firewall/NAT Settings:
1. Select Settings>Advanced>Firewall. The Firewall window appears.
2. In the Firewall window, set the following options and parameters:
Enable DNS Address – Allows the use of DNS for outgoing calls to other parties by a
defined computer name.
NAT Mode:
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o Disabled – Callers to the organization LAN are not identified. o Manual – Enter your external IP Address. The NAT device maps this to your internal extension number. o Automatic – The NAT device recognizes your IP Address and maps it to your internal extension number when you dial out through your organization LAN.
NAT Address
– If your organization uses NAT when communicating with parties in another LAN or WAN, type the external address for your videoconferencing device.
Tunneling Port
– The default tunneling port is 443. Tunneling is available only when working with COLLABORATE Central.
Use HTTP Proxy – If your organization uses Proxy server, configure in the Proxy
Address and Proxy Port.
Send Media As HTTP – Disguising tunneling traffic as HTTP.
SPONTANIA SETTINGS
Registering to Spontania server will allow you to join and create Spontania cloud-based video conference according to your permissions.
To access Spontania Settings:
1. Select Settings>Advanced>Spontania. The Spontania window appears.
2. In the Spontania window, set the following options and parameters:
Server Address - Enter the IP Address of the Spontania server.
User Name – Enter the user name used to log into the Spontania server.
Password – Enter the password used to log into the Spontania server (if
required).
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Session ID – Enter the default session ID in order to perform quick dialing.
Moderator – Check this option to identify as Spontania moderator.
Proxy Address: Enter your organization proxy server address. For any assistance
Use your organization ’s network manager.
Proxy User: Enter the proxy server user name.
Proxy Password: Enter the proxy server password.
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Chapter 7: Spontania
IN THIS CHAPTER
Spontania is a unified group video conference and collaboration software. It provides a full range of real-time communication and collaboration.
STARTING / JOINING A SPONTANIA MEETING
You can start or join a Spontania meeting:
1. Select Conference > Spontania Meeting. The Spontania meeting bar appears.
2. To join a Spontania meeting enter Meeting ID and press Join. If you are a session moderator and you entered session ID in Spontania settings, press Start.
NOTE: Before joining / starting a Spontania meeting, you must enter a valid server and user details under Settings > Advanced
Spontania.
NOTE: The web interface is disabled during Spontania meeting.
3. Spontania meeting starts.
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SPONTANIA SETTINGS
During a Spontania meeting you can change the settings according to your permissions.
1. Audio Settings:
Audio Input
– Select CHAT 150C Mic Array to be your audio input device.
Audio Output – Select a playback device from the list
Microphone Level – Adjust the microphone sensitivity level in percentage (%)
Disable AEC
– Disable the check box to prevent echo.
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2. Camera Settings:
Source : Choose the camera source to be shared in the meeting.
NOTE: In cases where more than one camera are connected to the system, the user can select which will be used in Spontania.
Allow Far End Camera Control (FECC): Check the box to enable the remote
side to control your camera.
NOTE: Moderator’s camera is incontrollable.
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Local camera control and Far end camera control (FECC) is managed by navigating to the desired participant’s video and clicking OK in the remote control. The PTZ controllers will be displayed at the top-right of the video. Control camera by the navigation arrows of the remote control.
3. Layout settings:
Set the default screen layouts of the Video, Application Sharing, Whiteboard and Border Spacing within Spontania meetings for the local user. These setting can be changed and applied only when that particular Spontania feature is in use, otherwise they are grayed out.
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4. Recording Settings (Available only for moderator):
Set the recording video options. Only the moderator can record the Spontania session to an internal or external drive. Video format and quality can be set using the controls provided.
Recording Path – The path where the recordings will be saved.
Format – Choose between MP4 and WCONF.
Quality – Choose recording quality (MP4 format only).
Background Image – Choose image to be in the background when the recording
layout is not covering the all screen (MP4 format only).
5. Call Settings (Available only for moderator):
NOTE: It is highly recommended to use Call default settings.
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Services: The self
‐moderation privileges granted to participants in a session.
Self
‐moderation services are disabled by default in Spontania Classroom. When
services are disabled, the participants can only chat, mute/un
‐mute their own
speakers and use the Hand Raise feature
Application: shows the general configuration of quality for the signal transmission in the participants’ application sharing service. It is divided into 3 fields: o Predefined - shows a list of pre-established configurations regarding the quality of the application sharing service, which sets up specific values for the fields
“Bandwidth” and “Depth”. o Bandwidth - offers a list of values of network speed (in kilobits per second) associated with the signal transmission of the application sharing service, if this service is activated during the session. o Depth - provides a list of values (in number of colors) associated with the sharpness of the application sharing service, if this service is activated during the session.
NOTE: It is highly recommended to use Call default settings.
PRESENTATION
The Presentation option allows the participant to transfer files, share videos, share whiteboard, record the session (Moderator only), and to request the mo derator’s attention by using the hand raise option.
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1. HDMI 1 / HDMI 2: Share your other HDMI input. When HDMI 1 is configured as camera source, you will be able to share HDMI 2 input and vice versa.
2. File Transfer: A collaboration service Spontania offers is the transfer of files. Any user attending the session can transfer a file to the other participants in the session. The user starting this functionality is asked to indicate precisely which file to transfer. When the user has searc hed and selected the file, a notification window appears on the recipients’ screen to authorize the transfer.
3. Share Video: Any user attending the session can share another stream of video and audio in addition to his camera. Participants can share a video file from a USB external device or a recording from the internal storage. Supported formats are: *.AVI, *.MPG,
*.MPEG, *.WMV, *.MOV, *.FLV, *.MP4, *.MKV.
To stop the playback of the video, the user sending must select Stop Playback from the
Presentation panel. The streaming video will stop and the video will be closed for all participants.
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4. Whiteboard: The whiteboard is a graphic space that shared with all the meeting's participants. The user that shared the whiteboard has tools to draw on the board. Other participants can share whiteboard at the same time and draw on the same whiteboard.
NOTE: Connect a mouse to the COLLABORATE unit in order to use the whiteboard.
5. Record Session (Moderator Only): Moderator can record the session and save the recording either on external USB device or in the internal storage. During the recording, a recording icon ( ) is displayed on the monitor.
6. Hand Raise:
The Hand Raise option allows the participant to request the moderator’s attention without distraction to the other participants in the session. This is particularly useful in situations where many users are in the session. Furthermore, their video/audio/Text Chat services might have been disabled.
Click on the Hand Raise button to reque st the moderator’s attention and type in the text you wish to send to the moderator
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Click Ok to send the message.
The moderator can reject the request, or check the Text Chat/Audio/Video services to be granted the user for the request and then click Ok. The services are granted to the user who can then contribute actively to the session.
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PARTICIPANTS
The Participants list panel area contains the controls used by the moderator and users to control collaboration of all session users. Moderators have access to all controls, where users invited to the session can control only those controls pertaining to themselves or those granted by the moderator.
The participants’ button shows the number of users in the session
NOTE: Only moderator can manage these services.
Each participant individually can activate or deactivate these services by means of the buttons on their remote control or in the Presentation tab. Moderator can do the same from his/her participant’s panel.
Icon - This icon allows the moderator to act on the specific configuration parameters of
a certain user. For more information please refer to Call settings in page 63.
NOTE: During network congestion, moderator cannot change configuration parameters.
Icon - appears on the left of each user’s name. It shows the quality of connection for
that user.
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To activate any of the Spontania communication and collaboration services for a participant,
the mode rator must act on the corresponding user’s checkbox (listed in rows) and service
(listed in columns) and mark them with the icon. To carry out the opposite action, that is, to
deactivate one of the services for a participant, the moderator must click on the checkbox
showing the active state to change it to the icon deactivated.
CHAT
Chat is a standard feature available in sessions on all deployments of Spontania. Chat allows participants in a session to unobtrusively communicate to each other without interrupting the session. If chat messages have been sent to you that you have not viewed, they are indicated by a number on the Chat collaboration control. To open or send a text message while the session is in progress, click on the Chat button. The messages written or sent publicly appear in normal text, while private ones appear in italics.
The user only has to select a user and send messages with that user. An All users option is also provided for messaging to all participants simultaneously.
Type the text in the message composition area (by the Send button). Click on Send to send the chat message. A maximum of 500 alpha numeric characters is allowed.
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INVITE H.323/SIP ENDPOINTS
H.323 or SIP endpoints can be invited to the meeting by the moderator. The invitation is made by clicking on the sign at the left side of the display, entering the endpoint IP address and clicking the Call button. Once the endpoint has joined the session, it will be displayed along with the other users in the session.
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END MEETING
End Meeting – Terminate the meeting and discard all participants.
This option is available only for moderator
Exit Meeting
– Hang up and leave the meeting.
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Chapter 8: Web Access and Management
IN THIS CHAPTER
This chapter explains how to access COLLABORATE Pro via a browser and use the Webbased GUI for viewing sessions/files, and configuring the unit from a remote location or via the
LAN.
The Web interface includes all the options that are available via the regular on-screen GUI, as well as some additional configuration options that are not available via the regular GUI.
Since the user options shared by both GUIs are generally the same, this chapter focuses mainly on the exclusive web options, and includes the following sections:
Accessing COLLABORATE Pro via Browser
Viewing a Stream Session
Viewing a Multicast Video Collaboration
Importing/Exporting the License
Viewing the Recording Archive
Sending Running Text in a Call
Viewing Call Status
Performing System Upgrade
Performing System Backup
Performing System Restore from Backup File
Performing System Restore from FTP
ACCESSING COLLABORATE PRO VIA BROWSER
You can access COLLABORATE Pro via a standard Web browser from any remote location or from your LAN.
To access COLLABORATE Pro via a browser:
1. Open your browser.
2. In the browser’s address bar, type the direct IP Address of the COLLABORATE
Pro unit. The COLLABORATE Pro Web login page appears. For example: http://172.100.100.25
NOTE: If you do not know the IP Address of the COLLABORATE Pro unit, request help from a user close to the unit, who can check the unit’s IP Address as explained in Displaying System Information.
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3. If a password was set for Web access (see Administration Settings): in the Password field, enter your password for accessing the management options, and then click Login.
If the password is authenticated, the management options page appears.
VIEWING A STREAM SESSION
You can view in your browser any stream that has started on COLLABORATE Pro. The stream may be of whatever is currently being captured by the video camera and microphone that are connected to COLLABORATE Pro.
The stream is viewed in the browser using Windows Media Player for WMV stream or VLC player for MP4 stream.
NOTE: Viewing a stream does not require you to enter your password and you do not have to log in.
To view a stream session:
1. Open your browser.
2. In the browser’s address bar, type the direct IP Address of the COLLABORATE
Pro unit. The COLLABORATE Pro Web login page appears.
3. Click View Stream; a new browser window opens and displays the stream on a page
embedded in Windows Media Player or VLC player.
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VIEWING A MULTICAST VIDEO COLLABORATION
You can view in your browser an ongoing multicast video collaboration that has started via the
COLLABORATE Pro unit.
The multicast video collaboration is viewed in the browser using an embedded Apple QuickTime plug-in.
NOTE: Viewing a multicast video collaboration does not require you to enter your password and you do not have to log in.
To view a stream session:
1. Open your browser.
2. In the browser’s address bar, type the direct IP Address of the COLLABORATE Pro unit.
The COLLABORATE Pro Web login page appears.
3. Click View Multicast; a new browser window opens and displays the video collaboration on a page with QuickTime embedded to it.
NOTE: in order to view the Multicast via QuickTime, multicast settings should be configured to H.261 for video codec and G.711 for audio.
IMPORTING/EXPORTING THE LICENSE
Some features and functionalities in COLLABORATE Pro require licensing, and are activated with a license key that you must enter and save to your COLLABORATE Pro unit.
To enter and save a license to your COLLABORATE Pro unit:
1. After logging in, click Maintenance>System License. The License page appears.
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2. Copy and paste the license key (a long text-based string) that you received from
ClearOne into the License Key text box, and then click Apply.
Once the license key is applied, you can view which features/functionalities are available:
Presentation
– Indicates whether the laptop sharing and USB sharing functionality are enabled or disabled.
MCU
– Maximum number of endpoints that can participate in videoconferences using the embedded MCU.
Recording, Streaming – Indicates whether the recording and streaming functionalities are enabled or disabled.
The unit’s MAC address is also displayed.
VIEWING THE RECORDING ARCHIVE
You can view the list of recordings that are stored in the COLLABORATE Pro recording directory, and you can also delete recordings that are no longer needed.
To view the list of recordings:
1. After logging in, click Recording. The Recording Archive page appears.
2. Click on recording name in order to play it. Right-click on mouse on Download option in
order to download the recording.
3. Choose which recordings you would like to view by using the following filtering options:
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Today – Click to display only the recordings that were saved in the current day.
Specific day of this week
– Click any other day of the current week to display the recordings that were saved on that specific weekday.
Last week – Click to display only the recordings that were saved last week.
2 Weeks Ago – Click to display only the recordings that were saved two weeks ago.
Previous Month – Click to display only the recordings that were saved in the previous month.
All
– Click to display the entire archive of recordings that are saved in the
COLLABORATE Pro recording directory. The directory path is shown in the title line above the list.
Name – If you want to search for a specific recording name, enter the name in this text box and then click the Search button below.
From Date/To Date
– Use these boxes to define a date range for the recordings that you want to display on the list. Only the recordings that were saved in the defined range will be displayed once you click the Search button. You can browse for specific
From/To dates using the two Browse buttons available next to the text boxes.
The Recording Archive list shows the following details for each saved recording:
Name – Name of the recording. You can click the adjacent Rename button if you want to change the file name.
Date
– Date on which the recording was made and saved.
Time – Time at which the recording was made and saved.
Size – Size of the recording file in kilobytes or megabytes.
Duration
– The recording’s length.
The currently available disk space size, labeled Free Space, is displayed above the list.
To delete a recording:
Select the checkbox on the row of the recording’s entry, and then click Delete. You can select more than one recording.
NOTES:
Click Select All to select the checkboxes of all recordings that are currently displayed.
Click None to clear the checkboxes of all recordings that are currently displayed.
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SENDING RUNNING TEXT IN A CALL
During a video collaboration call, you can type and send a text message to the person(s) with whom you are communicating. The message is displayed as running text on top of the video image on the far-end screen.
To type and send a running text message:
1. Start the call. The Running Text button appears in the Call View box (available only in the
Web interface).
2. Click the Running Text button. The Running Text box appears.
3. In the text box, type the message you want to send and display on the far-end screen, and then click Start.
NOTE: To stop the display of the running text message on the far end, click
Stop.
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VIEWING CALL STATUS
During a videoconference call, you can view and check the technical details of the call. To view the call status details:
During the video collaboration call, click the Info link in the Call View box (see Call View box).
The following information is displayed in the Call Status box for both incoming and
outgoing communication:
Video Format – Video codec used to display video in this call
Video Resolution – Video resolution used in this call
Video Bandwidth – Bandwidth used by the video in this call
Video Frame Rate – Video frame rate used in this call
Audio Format – Audio codec used to sound audio in this call
Audio Bandwidth – Bandwidth used by the audio in this call
Encryption Mode
– Type of encryption used in this call (if encryption is used).
Call Protocol
– Protocol of the current call.
Packet Loss – Percentage of packets that did not arrive their destination.
NOTE: To return to the Call View box, click Back.
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PERFORMING SYSTEM UPGRADE
You can upgrade the Collaborate software to a newer version when such becomes available.
To upgrade the COLLABORATE Pro software:
1. After logging in, click Maintenance>System Upgrade. The System Upgrade box appears.
2. Click Browse and then select the ClearOne-provided file that contains the newer software version.
3. Click Upgrade. The system upgrade is performed and then the system reboots.
PERFORMING SYSTEM BACKUP
The Backup option, using the remote controller, takes a snapshot of the current
COLLABORATE Pro configuration. It is recommended to take backup snapshots every time a configuration change is made.
1. After logging in, click Maintenance>System Recovery
2. The system will reboot and a Backup/Restore screen will appear
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3. Select the Backup option. The Backup screen will appear.
4. Using the remote control to enter letters and numbers, enter the Backup name and click on the Create button to create the backup file of the configuration.
5. Once it is done, press the Exit button and reboot the system. Shutdown the system by pressing few seconds on the power button; then press the power button again in order to turn on the system.
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PERFORMING SYSTEM RESTORE FROM BACKUP FILE
Whenever necessary, you can discard all manually entered configuration settings and restore the settings to a saved backup of an earlier configuration.
NOTE: Before restoring the system, you must save the system
License Key. This is accessed by using the menu:
Maintenance> System License
Reset the COLLABORATE Pro unit to a backup snapshot file using a browser:
1. Open your browser.
2. In the browser’s address bar, type the direct IP Address of the COLLABORATE Pro unit.
The COLLABORATE Pro web login page appears. For example: http://172.100.100.25
3. After logging in, click Maintenance>System Recovery
NOTE: All information on the system including user information,
Contacts entries, IP settings and all other user defined information will be deleted.
NOTE: After restoring the system to its factory defaults, it may be necessary to perform a system upgrade.
4. The system will reboot and Backup/Restore menu will appear.
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5. Select the Restore button. The Restore screen will appear
6. Select the backup configuration file you want to restore, and press the Restore button.
7. Once the restore process is completed, press OK and shutdown the system by pressing for a few seconds on the power button; then press the power button again in order to turn on the system.
8. Copy the stored License Key to the system (Configuration>Option>License)
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PERFORMING SYSTEM RESTORE FROM FTP
Whenever necessary, you can discard all manually entered configuration settings and restore using settings delivered via FTP.
NOTE: before restoring the system to its factory defaults, you must save system License Key. This is accessed by using the menu:
Maintenance>System License
To set the COLLABORATE Pro unit to settings delivered via FTP:
1. After logging in, click Maintenance>System Recovery
NOTE: All information on the system including user information, Contacts entries, IP and all other user defined information will be deleted.
NOTE: After restoring the system to its factory defaults, it may be necessary to perform a system upgrade.
2. The system will reboot and Backup/Restore menu will appear.
3. Select the FTP Updates button. The FTP Updates screen will appear
4. Enter the FTP server details including FTP Address, User Name and Password, and click the Connect button.
5. Select the file from the listing, and then click on the Download button.
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6. Once the download is completed, press on the Back button.
7. Select the Restore button and follow the restore steps listed above
ACCESS TO SYSTEM RECOVERY WITH USB DEVICE
In addition to web server, you can reach recovery mode with designated USB device.
1. Connect Recovery USB and a keyboard to the system.
2. Restart you system (Settings > Power > Restart).
3. During restart, press F10 on your keyboard.
4. In the boot manager, Choose Recovery USB device.
NOTE: System recovery management via USB device is with the keyboard, while recovery management via Web Server is with the remote control.
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Chapter 9: Telnet Commands
The Telnet commands allow you to communicate with a remote computer that is using the
Telnet protocol.
You can run telnet without parameters in order to enter the telnet context, indicated by the
Telnet prompt (telnet>). From the Telnet prompt, use the following commands to manage a computer running Telnet Client.
ENABLING THE TELNET API
To enable the Telnet API:
1. Click Settings > General >Security
2. Check the Enable Telnet Interface checkbox.
DESCRIPTIONS OF THE TELNET API
Key
Accept
Hangup
Reject change_camera
Description
Accept incoming call
Hanging up session
Rejecting incoming call
Set current camera by index
(call cameralist for list of available video devices)
Arguments
—
Index:1-9 callinfo camerahome
Request call info values
Return PTZ camera to default position
SessionID: Valid session ID number
— cameralist
Return list of available video devices
— camerapos
Save or restore camera position from preset
Action: save, restore
Position: 1-9 camerastart
Start camera movement pan, tilt, zoom in different direction
Direction: u – up d – down l – left r – right ul – up+left ur – up+right dl – down+left dr – down+right zi – zoom in zo – zoom out
Example accept hangup reject change_camera 1 callinfo 1 camerahome cameralist camerapos save 2 cameramove u cameramove up
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Key camerastop dial dtmf dtmf2all get
Set
Multicast /
Recording /
Streaming
Description
Stop camera movement
Dial specific address via LAN network
Get parameter value
Arguments
Direction: spt – stop pan tilt sz – stop zoom
Example camerastop sz
Address:
Calltype: lan,sip,audio
Bandwidth (optional):
64, 128, 256, 384, 512,
1024 (Bandwidth list is configurable in
Commands.xml file on both sides, server and client) dial 125.0.1.2 lan
128
Send DTMF tone to remote endpoint identified by
Participant ID (Note: Use sessions to retrieve Participant
ID)
Send DTMF tone to all active calls
ParticipantID: any valid participant number
DTMF: DTMF tone sequence
DTMF: DTMF tone sequence
Parameter: mic volume speaker license autoanswer dtmf 23
035667344 dtmf 111
123433#5* dtmf2all
035667344 dtmf2all
123433#5* get mic get volume get autoanswer
Set parameter value Parameter: mic volume speaker autoanswer set mic on set volume 5 set autoanswer on
Start or stop media activity. Parameter: start
Recording start
Streaming stop
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Remotecontrol
Commit a remote control command
1 Status
2 Data
3 Phone Book
4 Help
5 Near Far
6 Camera Control
7 Preset Recall
8 Preset Set
9 PIP
10 Speed Dial
11 Call Log
12 Mute Mic
13 Display
14 Settings
15 Mute Video
16 Mute Speaker
17 Enter
18 Go Right
19 Go Left
20 Go Up
21 Go Down
22 Cancel
23 Dial
24 Hang Up
25 Zoom In
26 Zoom Out
27 Volume Up
28 Volume Down
29 Num 1
30 Num 2
31 Num 3
32 Num 4
33 Num 5
34 Num 6
35 Num 7
36 Num 8
37 Num 9
38 Num 0
39 Dot ( . ^ , @ # )
40 Clear / # DTMF
Remotecontrol 1
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Starting an API Session using an RS-232 (COM 2) Interface
The COLLABORATE Pro can run API sessions from the RS-232 interface
– COM 2.
1. Power off the computer or control system and the COLLABORATE Pro system.
2. Use an RS-232 cable to connect the computer or control system RS-232 port to COM 2 on
COLLABORATE Pro.
3. Power on the computer and the COLLABORATE Pro system.
4. From the computer or control system, start a serial session using HyperTerminal or another appropriate utility.
5. Set up the serial session as follows:
Connection name:
Protocol: Serial
Port: The COM Port number on your PC (Check under Device Manager)
Baud Rate: 9600
Data Bits: 8
Parity: None
Stop bits: 1
Using the API with a LAN Connection
If you have a computer connected to the LAN, you can send API commands to the
COLLABORATE Pro system through telnet port 23.
1. On the computer, open a command line interface.
2. Start a Telnet session using the COLLABORATE system IP address.
Note: You cannot use Telnet to access the system if the Telnet Interface is disabled. Enable the Telnet API.
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Chapter 10: Specifications
The following are the COLLABORATE Pro specifications.
Video Specifications
Transmission Speed
Video Standards
Live Video Resolution
Video Frame Rate
Video Inputs
Video Outputs
HD Simulcast
SIP / H.323: 96 Kbps - 6Mbps
H.261, H.263, H.263+/++, H.264
QCIF (176 x 144 pixels)
QVGA (320 x 240 pixels)
CIF (352 x 288 pixels)
SIF (352 x 240 pixels)
VGA (640 x 480 pixels)
4CIF (704 × 576)
4SIF (704 x 480)
720p (1280 x 720 pixels)
1080p (1920 x 1080 pixels)
Up to 10 fps: 96 Kbps
Up to 20 fps: 128 to192 Kbps
Up to 30 fps: 320 Kbps and above
Up to 60 fps (720p): 1536Kbps and above
Up to 60 fps (1080p): 2560Kbps and above
2X HDMI
HDMI
Display Port
Integrated Multicast Viewer
Audio Specifications
Audio Features
Audio Standards
Full-duplex echo cancellation
Automatic noise suppression (ANS)
Automatic gain control (AGC)
20 KHz: AAC-LD
7 KHz: G.722, G.722.1
3.4 KHz: G.711, G.723.1, G.728,G.729
AMR (3G)
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Data Specifications
HD Dual Stream
Display
Networking Specifications
Standards Supported
Peripheral Specifications
Pan-Tilt-Zoom Camera Unit
Features Specifications
Dialing Modes
Security
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Data Sharing Methods
Laptop plug in
HD DataPoint
USB storage key
Documents: PPT, PPS, XLS, XLSX,
DOC,DOCX,PDF
Video clips (AVI, MPEG, WMV, MP4 etc.)
Graphic files (BMP, GIF, TIF, etc.)
Sharing of file, or the HDMI input
H.239 support
Sending and receiving capability
2 live video sources + 1 data source
Resolutions supported: 1080p, 720p, XGA, 4CIF
SVGA, VGA, CIF, QVGA, QCIF
Single – Display port or HDMI
Dual – Display port + HDMI
SIP Protocol: RFC 3261
ITU-T: H.323 v4.2 Annex Q (FECC)
PTZ Camera: 18x Zoom
Manual
Contacts
Directory
Recent calls
Multicast viewer
Encryption using H.235 (AES)
Search and filter packet ordering
Packet duplication
AES is NIST validation
Firewall traversal using NetPoint H.460 protocol and ClearOne Tunneling proprietary protocol
NAT – Network Address Translation
Supports restricted access to users via admin
Directory Services
Environmental
Language Support
1000+ local number directory
10,000+ global number directory
H.350 support (COLLABORATE Central mode)
LDAP Directory support o Open LDAP o Microsoft ILS, SiteServer, Active Directory and
Exchange
Search and filter queries
0 - 40°C temperature
15 - 80% humidity
Universal Power Supply: o Input [email protected] o Frequency 50/60 Hz
PS Output / Appliance Input: o [email protected] Max
English, French, German, Spanish, Italian, Russian,
Chinese (traditional and simplified), Japanese and Korean
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Chapter 11: Network Requirements
IN THIS CHAPTER
In order to operate a videoconferencing via the network, some network settings must be set by your network manager.
SYSTEM PLACED IN THE DMZ:
1. A reserved static IP address
2. Subnet Mask
3. Default Gateway address
4. DNS address
SYSTEM PLACED IN LAN:
If DHCP is available and the Collaborate Pro is connected behind firewall, select one of the following 3 options to operate the system:
1. Forward the following ports to the video conferencing system in your Firewall : o 389 TCP o 1718-1719 UDP o 1720 TCP o 1731 TCP o 5004-6004 TCP and UDP
Ports to open when using SIP: o 5060-5061 TCP and UDP o 5004 UDP o 10000 UDP (SIP gate service - usually 3478/9) o 16348-32768 UDP (RTP, RTCP multimedia streaming)
2. Network Address Translation (NAT):
The NAT address can be configured from Collaborate Pro Network settings form (Settings
Advanced Firewall. The NAT mode can be configured to Automatic / Manual.
Configure the system IP in the Broadband Router DMZ host.
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3. Firewall Traversal server:
The Collaborate Pro can be registered to NetPoint firewall traversal server. The NetPoint server allows end points behind firewalls to communicate with other end points, both in
WAN and behind other firewalls (NetPoint server address can be provided by ClearOne representative).
In network SettingsAdvancedH.323, To configure a connection to a NetPoint server enter the required details in the following fields: Server address (NetPoint IP address) and user name. Select the protocol you want to use to connect your call, H.460 or
Tunneling.
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