TIDE User Guide

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TIDE User Guide | Manualzz

TIDE User Guide

2015–2016

Updated August 14, 2015

Prepared by the American Institutes for Research®

Descriptions of the operation of the Test Information Distribution Engine, Test Delivery System, and related systems are property of the American Institutes for Research (AIR) and are used with the permission of AIR.

Table of Contents

Section I. Overview of the Test Information Distribution Engine (TIDE) ............................................... 4

Description of TIDE ................................................................................................................................... 4

System Requirements .............................................................................................................................. 5

Understanding User Roles and Permissions ............................................................................................ 5

Section II. Accessing TIDE ......................................................................................................................... 8

Activating Your TIDE Account .................................................................................................................. 8

Logging in to TIDE .................................................................................................................................. 10

Reviewing Your Account Information and Password ............................................................................. 11

Resetting Your Password ....................................................................................................................... 12

Logging out of TIDE ................................................................................................................................ 13

Section III. Understanding the TIDE Interface ........................................................................................ 14

TIDE’s Home Page ................................................................................................................................. 14

Sorting Retrieved Records...................................................................................................................... 15

Changing Institution ................................................................................................................................ 15

Selecting Records for an Action ............................................................................................................. 16

Navigating Back to Retrieved Records ................................................................................................... 16

Section IV. Reviewing Contact and Shipping Information .................................................................... 17

Section V. Managing TIDE Users ............................................................................................................. 18

Retrieving User Accounts ....................................................................................................................... 18

Viewing and Editing User Details ........................................................................................................... 19

Adding User Accounts ............................................................................................................................ 19

Deleting User Accounts .......................................................................................................................... 21

Adding, Editing, or Deleting Users through File Uploads ....................................................................... 22

Understanding the User Upload File Format ...................................................................................... 22

Submitting a User Upload File ............................................................................................................ 23

Section VI. Working with Student Information ....................................................................................... 25

Retrieving Student Records .................................................................................................................... 25

Viewing Students .................................................................................................................................... 27

Adding Students ..................................................................................................................................... 28

Moving Students Between Schools ........................................................................................................ 30

Printing Testing Tickets and Pre-ID Labels ............................................................................................ 31

Adding or Editing Students through File Uploads ................................................................................... 33

Understanding the Student Upload File Format ................................................................................. 33

Submitting a Student Upload File ....................................................................................................... 37

Section VII. Working with Test Improprieties ......................................................................................... 39

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TIDE User Guide Table of Contents

Creating Test Improprieties .................................................................................................................... 39

Retrieving Test Improprieties .................................................................................................................. 42

Creating Test Improprieties Through File Uploads ................................................................................. 45

Understanding the Test Impropriety Upload File Format ................................................................... 46

Submitting a Test Impropriety Upload File ......................................................................................... 47

Section VIII. Working with Orders for Testing Materials ....................................................................... 49

Understanding the Materials Ordering Life Cycle ................................................................................... 49

Reviewing Initial Orders .......................................................................................................................... 50

Requesting Additional Materials ............................................................................................................. 51

Reviewing Order History ......................................................................................................................... 52

Reviewing and Exporting Order Summaries and Details ....................................................................... 54

Tracking Shipments and Return Shipments ........................................................................................... 56

Section IX. Downloading and Installing Voice Packs ............................................................................ 57

Appendix A. Exporting Retrieved Records ............................................................................................ 58

Appendix B. Processing File Uploads .................................................................................................... 59

How TIDE Processes Large Files ........................................................................................................... 59

How TIDE Validates File Uploads .......................................................................................................... 59

Resolving File Upload Errors .................................................................................................................. 60

Reviewing Upload History....................................................................................................................... 61

Appendix C. Opening CSV Files in Excel 2007 or Later ........................................................................ 62

Appendix D. User Support ....................................................................................................................... 64

Appendix E. Change Log .......................................................................................................................... 65

iii

Section I. Overview of the Test Information

Distribution Engine (TIDE)

Description of TIDE

Test Information Distribution Engine (TIDE) performs the following functions:

• Registering students for assessments;

• Establishing test settings and accommodations;

• Associating students with districts and schools;

• Delivering voice packs for testing computers;

• Managing orders for testing materials;

• Managing users accounts;

• Managing test improprieties for test results; and

• Tracking shipments.

Depending on your user role, you may not have access to all these functions.

Fall 2015

Arizona Department of Education (ADE) will not upload an initial student file into TIDE. Each district/charter will be responsible for adding and/or uploading all students expected to test for the Fall 2015 test administration.

Spring 2016

Arizona Department of Education (ADE) will upload the initial student information into TIDE.

After ADE completes the initial data import, TIDE will be open for district and schools to manually add and/or students who are not already in TIDE.

Figure 1 illustrates TIDE’s operational functions and their place in the assessment process. After

the initial student files have been put into TIDE, TIDE then distributes this information to the other systems involved in the testing process. Test Delivery System (TDS) receives students’ test eligibilities, settings, and accommodations; this enables TDS to deliver the appropriate test to a student with the required format. Online Reporting System (ORS) receives students’ institutional associations; this enables ORS to report scores at the classroom, school, district, and state levels, which won’t be available until fall of 2015.

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TIDE User Guide

Overview of the Test Information Distribution Engine (TIDE)

Manual

Registrations

Figure 1. TIDE’s position in the assessment process

Students’ test eligibility, settings, accommodations

Test Delivery System

TIDE

Data Imported from ADE

Students’ demographics, roster, school, and district information

Online Reporting

System

System Requirements

To use TIDE, you need a recent version of a web browser, such as Firefox, Chrome, or Internet

Explorer. For a detailed list of system requirements, which includes the supported operating systems and web browsers, see the System Requirements for Computer-Based Testing. This publication is available in the Technology Resources section of the AzMERIT Portal, azmeritportal.org.

Understanding User Roles and Permissions

Each user in TIDE has a role, such as a district-level user or a test administrator-level user. Each role has an associated list of permissions to access certain features within TIDE.

There is a hierarchy to the

user roles listed in Table 1 .

As indicated in Figure 2 , the

District Test Coordinator is at the top of the hierarchy, followed by District

Administrator, the School

Test Coordinator, and finally the School Teacher, Test

Administrator, and School

Report Viewer. Generally, user roles that are higher in the hierarchy have access to more sensitive or critical data and tasks within TIDE.

School Teacher

Figure 2. Hierarchy of User Roles

District Test

Coordinator

District Administrator

School Test

Coordinator

Test Administrator

School Report

Viewer

Table 1 describes TIDE’s user roles. The top row contains the various roles, and the subsequent

rows indicate the tasks permitted to those user roles.

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TIDE User Guide

Overview of the Test Information Distribution Engine (TIDE)

Table 1. User Roles and Associated Permissions

Task

*

Working with Student Information

Retrieving Student Records

Adding Students

Adding or Editing Students through File Uploads

Viewing Students

Moving Students Between Schools

Printing Testing Tickets and Pre-ID Labels

Managing Users

Retrieving User Accounts

Adding User Accounts

Adding, Editing, or Deleting Users through File

Uploads

Viewing and Editing User Details

Deleting User Accounts

DTC

DA

STC ST

TA SRV

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TIDE User Guide

Overview of the Test Information Distribution Engine (TIDE)

Task

*

Working with Test Improprieties

Retrieving Test Improprieties

Creating Test Improprieties

DTC

DA STC ST TA SRV

Creating Test Improprieties Through File

Uploads

Working with Orders for Test Materials

Reviewing Initial Orders

Requesting Additional Materials

Reviewing Order History

 

Reviewing and Exporting Order Summaries and

Details

 

Tracking Shipments and Return Shipments

Voice Packs

 

Downloading and Installing Voice Packs

    

Contact and Shipping Information

Reviewing Contact and Shipping Information

 

*

DTC—District Test Coordinator; DA—District Administrator; STC—School Test Coordinator; ST—School

Teacher, TA—Test Administrator; SRV—School Report Viewer

7

Section II. Accessing TIDE

This section explains how to activate your TIDE account, log in to TIDE, reset a forgotten password, change account information, and how to log out.

Activating Your TIDE Account

For the District Test Coordinator, your account is created for you. For all other user roles, you will need someone above your user role level in the TIDE user role hierarchy to create your account. Once the account is created the TIDE system will send you an introductory email. This email contains the following information:

• A link for logging in to TIDE. This link expires 30 days after the email was sent.

• Your temporary password.

If you do not receive an account activation email, check your spam folder. Emails are sent from

[email protected], so you may need to add this address to your contact list.

To activate your account:

1. Click the link in the introductory email. The Login page appears (see Figure 3. Fields in the

Login page ).

Figure 3. Fields in the Login page

2. Enter your email address and temporary password.

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TIDE User Guide

3. Click Secure Login. The Reset Password page appears (see Figure 4 ).

Figure 4. Fields in the Reset Password Page

Accessing TIDE

4. In the Old Password field, enter the password in the activation email.

5. In the other password fields, enter a new password. The password must be eight characters long and have at least three of the following: one lowercase alphabetic character, one uppercase alphabetic character, one number, and one special character (e.g.

%

,

#

, !, etc.).

6. Click Submit. The Select a Security Question page appears (see Figure 5 ).

Figure 5. Fields in the Select a Security Question Page

7. Mark the checkbox next to a question, and enter an answer.

8. Click Save. The AzMERIT portal page appears.

Account activation is complete. You can proceed to TIDE by clicking the TIDE card (see

Figure 6 ) in the portal page.

Do NOT share your login information with anyone not authorized to access TIDE. TIDE provides access to student information, which must be protected in accordance with federal privacy laws.

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TIDE User Guide

Logging in to TIDE

To log in to TIDE:

1. Open your web browser and navigate to the AzMERIT portal at http://azmeritportal.org.

2. Click the Test Coordinators or Test Administrators card.

3. Click the TIDE card. The Login page appears.

Accessing TIDE

Figure 6. TIDE Card

4. Enter your email address and password, and then click

Secure Login. The Home page appears.

If your user account is associated with more than one district or school, TIDE may prompt you to select a role, district, or school to complete the login.

Figure 7. Please Log In Page

10

TIDE User Guide Accessing TIDE

Reviewing Your Account Information and Password

You can review your name, phone number, password, and other account information.

To modify account information:

1. On the TIDE banner (see Figure 8 ), click My Account. The My Account page appears (see

Figure 9 ).

Figure 8. Accessing My Account in TIDE

Figure 9. Fields in the My Account Page

2. To modify your user information, in the grayed out User Information section shown in

Figure 7, contact someone in your district or school that has a higher level of access to assist. Note: District Test Coordinators should email [email protected]

to modify their user information.

3. To modify your password, do the following: a. In the Old Password field, enter your current password.

b. In the New Password and New Password (again) fields, enter the new password. The password must be eight characters long and have at least three of the following: one lowercase alphabetic character, one uppercase alphabetic character, one number, and one special character (e.g.

%

,

#

, !, etc. Your password cannot be the same as your current

or previous password.

4. Click Update. TIDE saves your changes, and a confirmation message appears.

11

TIDE User Guide Accessing TIDE

Resetting Your Password

You need to reset your password if you forgot it or if the TIDE administrator locked your account.

To reset your password:

1. Display the Login page by following Steps 1 – 3 in the section Logging in to TIDE.

2. On the Login page, click Forgot Your Password? (see Figure 10 ). The Password Reset page appears (see Figure 11 ).

Figure 10. Forgot Your Password? Figure 11. Fields in the Password Reset Page

3. Enter your TIDE email address, and click Next. Your security question appears.

4. Enter the response to the security question, and click OK. TIDE sends you an activation email with a new temporary password.

5. Return to the login page, enter your username and the temporary password from step 4 ,

and click Secure Login. The Reset Password page appears (see Figure 4 ).

6. In the Old Password field, enter the temporary password from step 4 .

7. In the other password fields, enter a new password. The password must be eight characters long and have at least three of the following: one lowercase alphabetic character, one uppercase alphabetic character, one number, and one special character (e.g.

%

,

#

, !, etc.

Your password cannot be the same as your current or previous password.

8. Click Submit. TIDE resets your password. The Select a Security Question page appears.

9. Review and modify your answers to the security question as necessary, and click Save.

The TIDE home page appears.

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TIDE User Guide

Logging out of TIDE

To log out of TIDE:

• On the TIDE banner (see

Figure 12 ), click Logout.

Figure 12. Logout of TIDE

Accessing TIDE

13

Section III. Understanding the TIDE Interface

This section describes TIDE’s Home page and some common tasks such as sorting retrieved records.

TIDE’s Home Page

The first page you see after logging in to TIDE is the Home page (see Figure 13 ). This page’s

appearance differs depending on your role.

Figure 13. TIDE Home Page for the District Test Coordinator Role

CAUTION: Loss of Data Working with TIDE in more than one tab or browser window may result in changes in one tab overwriting changes made in another tab. Do not have more than one TIDE browser tab or window open at one time.

14

TIDE User Guide Understanding the TIDE Interface

Sorting Retrieved Records

Many tasks in TIDE involve retrieving data and sorting the records. You can sort the retrieved

records by clicking any of the column headings in the table. For example, Figure 14 is a portion

of the View/Edit Users page. You can sort the records by clicking Role, District, School, or Email

Address. (In the complete View/Edit Users page, there are many more columns by which you can sort.)

Figure 14. Sort Columns

Sort columns

Changing Institution

Depending on your permissions, you may have access to more than one district or school.

To change institution:

1. On the TIDE banner, click Change Institution/Test Administration (see Figure 15 ). The

Change Institution/Test Administration page appears (see Figure 16 ).

Figure 15. Change Institution Button

Figure 16. Change Institution/Test Administration Page

2. Update the information as necessary. All fields can be edited.

3. Click Submit. A new home page appears that is associated with your selections.

15

TIDE User Guide Understanding the TIDE Interface

Selecting Records for an Action

In some retrieval pages, you can perform an action on the retrieved records. You can select all

the retrieved records for a given action, or you can select some of them. Referring to Figure 17 ,

if you mark the checkbox in the header row, TIDE selects all the records. If you mark a checkbox in an individual row, TIDE selects that record—and any other individual records you mark. In the example on the View/Edit Users page, you can export and download the retrieved records as an Excel file.

Figure 17. Options for Selecting Retrieved Records

Selects all retrieved records

Selects individual record

Navigating Back to Retrieved Records

When you retrieve records, if you want to return to the retrieved records, you must click Go

Back To Search Results (see Figure 18 ), not your browser’s Back button.

Figure 18. Example of Returning to Retrieved Records

Use this button instead of your browser’s Back button to return to a listing

16

Section IV. Reviewing Contact and Shipping

Information

The Contact Info task on the TIDE Home page is only available for users with the role of District

Test Coordinator. The District Test Coordinator can view their District Test Coordinator contact information that is on file with ADE and the district shipping address. If the information contained on the Verify Contact Information page is incorrect, please contact ADE at

[email protected]

.

To view contact and shipping information:

• On the TIDE Home page, select Contact Info (see

Figure 19 ). The Verify Contact Information page appears (see Figure 20 ).

Figure 19. Contact Info

Figure 20. Verify Contact Information Page

17

Section V. Managing TIDE Users

This section describes user roles and associated permissions. This section also describes how to manage user accounts.

Retrieving User Accounts

You can retrieve up to 1,000 user accounts that satisfy given criteria. For a list of user roles that

can perform this task, see Table 1 .

To retrieve user accounts:

1. From the TIDE Home page, click Manage Users (see Figure 21 ), then click View/Edit Users.

The View/Edit Users page appears (see Figure 22 ).

Figure 21. Manage Users

Figure 22. Selection Fields in the View/Edit Users Page

2. From the drop-down lists, select your desired search criteria.

Optional: Refine your search by specifying an email address, first name, or last name.

3. Click Search. TIDE displays the found users at the bottom of the View/Edit Users page (see

Figure 23 ).

Figure 23. Retrieved Users

From the listing of retrieved users, you can view detailed information about a user, add a user account, delete user accounts, sort the listing, and export the listing.

18

TIDE User Guide Managing TIDE Users

Viewing and Editing User Details

Depending on your user role, you may be able to view and modify detailed information about a

user’s TIDE account. For a list of user roles that can perform this task, see Table 1 .

To view and edit user details:

1. Retrieve the user account you want to view or edit by following the procedure in the

previous section Retrieving User Accounts .

2. In the listing of retrieved users, click View corresponding to the user whose account you

want to view (see Figure 23

). The Edit User page appears (see Figure 24 ).

Figure 24. Edit User Page

3. If your user role allows it, modify the user’s details as required. Use Table 2 as a reference.

4. Click Save.

5. To return to the listing of user accounts, click Go Back to Search Results.

(Do not use your browser’s Back button to return to the listing.)

Adding User Accounts

When you add a user account, its role must be lower in the hierarchy than your role. (For an

explanation of the user role hierarchy, see the section Understanding User Roles and

Permissions .) Also you can add only those users that fall within your district or charter. For a

list of user roles that can perform this task, see Table 1 .

NEW for 2015-2016: Users may be added to more than one district or school using the

same email address. Users that belong to more than one district or school may be assigned different roles as needed in each institution.

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TIDE User Guide Managing TIDE Users

To add a user account:

1. Select Manage Users, then select Add Users (see Figure 25 ). The Add Users page appears

(see Figure 26 ).

Figure 25. Add Users Tab

Figure 26. Form Fields in the Add Users Page

2. Select the role, district, and school associated with the new user.

3. Using Table 2 as a reference, enter the user’s email address, first name, and last name.

4. Click Add User.

TIDE adds the account and sends the new user an activation email from

[email protected]

.

Table 2. Fields in the Add Users and View/Edit Users Page

Field

District

Description

District associated with the user.

Valid Values

One of the available district IDs from the drop-down list.

Email Address Email address for logging in to TIDE. Any standard email address of the form [email protected].

First Name User’s first name. Up to 35 characters.

Last Name

Phone

User’s last name.

User’s phone number.

Up to 35 characters.

Phone number in xxx-xxx-xxxx format.

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TIDE User Guide Managing TIDE Users

Field

Role

School

Description

User’s role.

School associated with the user.

Valid Values

One of the roles from the drop-down list.

The available roles are those below your role.

One of the available school IDs from the drop-down list. (Not available for districtlevel users.)

Deleting User Accounts

For a list of user roles that can perform this task, see Table 1 .

To delete user accounts:

1. Retrieve the user accounts you want to delete by following the procedure in the section

Retrieving User Accounts .

2. In the View/Edit Users page (see Figure 27 ), do one of the following:

o

Mark the checkbox for the accounts you want to delete. o

Mark the checkbox at the top of the table to delete all retrieved user accounts.

Figure 27. Delete User Accounts

3. Click Delete.

4. In the confirmation dialog box, click OK.

TIDE deletes the user accounts.

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TIDE User Guide Managing TIDE Users

Adding, Editing, or Deleting Users through File Uploads

If you have many users to add, edit, or delete, it may be easier to perform those transactions through file uploads. This task requires familiarity with composing comma-separated value

(CSV) files or working with Microsoft Excel. The following sections describe how to compose the files and then upload them to TIDE.

Understanding the User Upload File Format

The upload file is an Excel or CSV file with a heading row and data rows. Table 3 describes the

columns in the upload file and associated valid values.

Table 3: Columns in the User Upload File

Column Description

District ID* District associated with the user.

School ID* School associated with the user.

FirstName*

LastName*

Email*

Phone

Role*

Action*

User’s first name.

User’s last name.

User’s email address.

User’s phone number.

User’s role. For an explanation of user roles, see

Understanding User

Roles and Permissions .

Indicates if this is an add, modify, or delete transaction.

Valid Values

District Entity ID that exists in TIDE. Up to 30 characters.

School Entity ID that exists in TIDE. Up to 30 characters.

Must be associated with the district ID.

Can be blank when adding district-level users.

Up to 35 characters.

Up to 35 characters.

Any standard email address. Up to 128 characters that are valid for an email address. This is the user’s username for logging in to TIDE.

Phone number in xxx-xxx-xxxx format.

One of the following:

DTC—District Test Coordinator.

DA—District Administrator.

STC—School Test Coordinator.

ST—School Teacher.

TA—Test Administrator.

SRV – School Report Viewer

One of the following:

Add—Add new user or edit existing user record.

Delete—Remove existing user record.

*Required field.

22

TIDE User Guide Managing TIDE Users

Submitting a User Upload File

This section describes how to upload a file for adding, modifying, or deleting users. For a list of

user roles that can perform this task, see Table 1 .

To submit a user upload file:

1. Select Manage Users, then select Upload Users. The Upload Users page appears (see Figure

28 ).

Figure 28. Upload Users

2. Download one of the file templates by clicking Download Excel Template or Download CSV

Template as shown in Figure 30.

3. Open the file in a spreadsheet application or text editor, and add a row for each user you

want to add, modify, or delete. Be sure to follow the guidelines in Table 3 . Save the file on

your computer. An example of a simple upload file with the following transactions can be

found in Figure 29 :

o

The first row adds Thomas Walker as a TIDE user, specifying all fields except phone number. o

The second row modifies Mark Ortiz’s account, changing his role and adding the phone number. In this case you must list values in all other columns, even if you do not change them. o

The third row deletes Julia Perry’s account. o

The fourth row adds Patricia Martin as a school test coordinator for school 993. o

The fifth row adds Patricia Martin as a test administrator for a different school, school

994.

Figure 29. Sample User Upload File

23

TIDE User Guide Managing TIDE Users

4. In the Upload Users page, click Browse, and navigate to the file you created in Step 3

above .

Figure 30. Template Download and File Upload

5. Click Upload File. TIDE displays a preview of the uploaded file (see Figure 31 ). Use this

preview to verify you uploaded the correct file.

Figure 31. User Upload File Preview

6. Click Next. TIDE validates the file and displays error messages, if any. For information about

resolving error messages, see the section Resolving File Upload Errors on page 54.

NOTE: Validation and commitment of large files If your file contains a large number of records, TIDE processes it offline and sends you a confirmation email when complete. While

TIDE is validating the file, do not press Cancel as TIDE may have already started processing

some of the records. For more information, see How TIDE Processes Large Files .

7. Click Commit. TIDE commits those records that do not have errors.

You can view a history of file uploads; see the section Reviewing Upload History for details.

24

Section VI. Working with Student Information

This section describes how to add and modify students’ records, and how those records affect testing and reporting.

Retrieving Student Records

You can retrieve up to 5,000 student records that satisfy given criteria. For a list of user roles

that can perform this task, see Table 1 .

To retrieve student records:

1. On the TIDE Home page, select Student Information (see Figure 32 ), then click View/Edit

Students. The View/Edit Students page appears (see

Figure 33 ).

Figure 32. Student Information

Figure 33. Selection Fields in the View/Edit Students Page

2. From the drop-down lists, select search criteria.

25

TIDE User Guide Working with Student Information

3. Click Search. TIDE displays the retrieved students at the bottom of the View/Edit Students

page (see Figure 34 ).

Figure 34. Retrieved Students

From the listing of retrieved students, you can view and edit detailed information about a student, move students between schools, print test tickets and Pre-ID labels, sort the listing,

and export the listing (see Appendix A ).

26

TIDE User Guide Working with Student Information

Viewing Students

You can view and edit detailed information about a student’s record. For a list of user roles that

can perform this task, see Table 1 .

To view and edit student details:

1. Retrieve the student record you want to view or edit by following the procedure in the

section Retrieving Student Records .

2. In the listing of retrieved records, click View corresponding to the student whose record you

want to view (see Figure 34

). The View Student Details page appears (see Figure 35 ).

Figure 35. View Student Details Page (Top Portion)

3. If your user role allows it, modify the student’s record as required. Use Table 4 as a

reference.

4. Click Save.

5. To return to the listing of student accounts, click Go Back to Search Results. (Do not use your browser’s Back button to return to the listing.)

27

TIDE User Guide Working with Student Information

Adding Students

To add a student into TIDE you must be associated with that school and district in your TIDE role.

For a list of user roles that can perform this task, see Table 1 .

To add a student:

1. Click the Student Information tab, then click Add Students (see Figure 36 ). The Add Student page appears (see Figure 37 ).

Figure 36. Add Students

Figure 37. Fields in the Add Student page (top portion)

2. Using Table 4 as a reference, enter the student’s information.

3. Click Save.

TIDE adds the student.

Table 4 describes the fields in the Add Students and View Student Details pages.

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TIDE User Guide Working with Student Information

Table 4. Fields in the View Student Details Page

Field

Accommodated

Text-To-Speech

Additional

Information (Non-

Embedded

Accommodations for Computer-

Based Testing)

Birth Date

(MMDDYYYY)

Description

Default setting is Instructions. For each test subject, modify the accommodated text-tospeech setting if the student has an IEP that requires that the test be read aloud.

For each test subject, indicate if one or more non-embedded accommodations will be used (or were used) for the computer-based test.

Valid Values

Instructions—Enable TTS for test items.

Instructions&Stimuli&Items—

Enable TTS for test items and stimuli.

Mark checkboxes for the subjects and associated non-embedded accommodations for which the student is approved.

Color Choices

ELL

First Name

Gender

Grade

Last Name

Middle Name

Migrant Status

Order Paper Test for Student with

Disability

Student’s date of birth.

Default setting is Black on White. For each test subject, modify the color choice if the student has an IEP that requires this.

Date in format MMDDYYYY. Add leading zero for single-digit numbers.

One of the available color choices from the drop-down list.

Indicates if student is or is not an English language learner.

Student’s first name.

Indicates if student does or does not have

Migrant Status.

If the student has an IEP that requires the use of an accommodated paper form of the test, select the accommodated version from the drop-down list.

Yes or No.

Student’s middle name.

Up to 75 alphabetic and special characters.*

Male or Female. Student’s gender

Grade in which student is enrolled during the test administration.

One of the available grades from the drop-down list.

Student’s last name. Up to 75 alphabetic and special characters.*

Up to 75 alphabetic and special characters.*

Yes or No.

Paper

Braille

Large Print

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TIDE User Guide Working with Student Information

Field

Print Size

Race and

Ethnicity

SAIS ID

Description

Student’s print-size accommodation for tests in each subject.

Indicates student’s ethnicity or ethnicities.

Valid Values

1X—No magnification, 14 pt.

1.5X—1.5 magnification, 21 pt.

1.75X—1.75 magnification, 24.5 pt.

2X—2.5 magnification, 35 pt.

3X—3.0 magnification, 42 pt.

Yes or No for any of the available ethnicities.

Up to nine digits. Student Accountability Information System

ID (SAIS ID) within the enrolled district.

School where student is enrolled. School One of the available school IDs from the drop-down list.

Yes or No. SPED

Test Eligibility

Indicates if student does or does not have an IEP.

Indicates if the student is eligible for EOC test(s), if any.

Mark checkboxes for the subjects in which the student takes tests.

*Special characters include space, comma, hyphen, apostrophe, and Hawaiian characters.

Moving Students Between Schools

Users with the role of DTC or DA have the ability to move students from one school to another school within their district using the Move Students feature. After moving a student from one school to another in TIDE, there may be a full day lag between TIDE and TDS. However, once the student has been moved in TIDE, the student can start testing even if TDS is still showing the original school name.

To move students:

1. Retrieve the students you want to move by following the procedure in the section

Retrieving Student Records .

2. In the View/Edit Students page: o

Mark the checkboxes for the students you want to move. o

Mark the checkbox at the top of the table to move all retrieved students.

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TIDE User Guide Working with Student Information

3. Click Move Students. A section appears for moving the students (see Figure 38 ).

Figure 38. Moving Students

4. From the District drop-down list (if available), select the district to which you want to move the student.

5. From the School drop-down list, select school to which you want to move the student.

6. Click Move Student(s). After TIDE moves the student, a confirmation message appears.

Printing Testing Tickets and Pre-ID Labels

On the Student Information View/Edit Students section of TIDE you may print testing tickets and Pre-ID Labels. After searching for a group of students, users may access the Print Test

Tickets and Print PreID Labels buttons at the top of the search results table (see Figure 39 ).

TIDE generates the tickets or labels as PDF files that you download with your browser. See

Table 1 for a list of users who can perform this task.

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TIDE User Guide Working with Student Information

Figure 39. Print Test Tickets and Pre-ID Labels for Testing

The testing ticket can be printed out to assist students with logging into TIDE for computerbased testing. The testing ticket contains the student’s log-in information: their first name and student ID (see

Figure 40 ).

Figure 40. Sample Testing Ticket

A Pre-ID label is a label that you affix to a student’s paper-based test booklet. Figure 41

is an example of what is on a student’s Pre-ID label. The Test Administrator affixes this label to the student’s test booklet.

Figure 41. Sample Pre-ID Label

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TIDE User Guide Working with Student Information

To print testing tickets or Pre-ID labels:

1. Retrieve the students for which you want to print tickets or labels by following the

procedure in the section Retrieving Student Records .

2. Click the column headings to sort the retrieved students in the order by which you want

them printed. (For information about sorting, see the section Sorting Retrieved Records .)

3. Mark the check boxes next to the students for whom you want to print either Testing

Tickets or Pre-ID Labels (see Figure 42 ).

Figure 42. Select Students for Printing

4. Select either Print Testing Tickets or Print PreID Labels to generate a PDF file to download and print.

Adding or Editing Students through File Uploads

If you have many students to add or edit, it may be easier to perform those transactions through file uploads. This task requires familiarity with composing comma-separated value

(CSV) files or working with Microsoft Excel. The following sections describe how to compose the files and then upload them to TIDE.

Understanding the Student Upload File Format

The upload file is an Excel or CSV file with a heading row and data rows. Table 5 describes the

columns in the upload file and associated valid values.

Table 5: Columns in the Student Upload file.

Field Name

AmericanIndianOr

AlaskaNative*

Description

Indicates student has origins in any of the original peoples of North and South America

(including Central America), and who maintains cultural identification through tribal affiliation or community attachment.

Valid Values

One of the following:

Y—Yes

N—No

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TIDE User Guide Working with Student Information

Field Name

Asian*

Birthdate*

BlackOrAfricanAm erican*

DistrictID*

DistrictName

EconomicDisadva ntageStatus*

ELL*

EOCAlgebra I

EOCAlgebra II

EOCELA 10

EOCELA 11

Description

Indicates student has origins in any of the original peoples of the Far East, Southeast

Asia, or the Indian Subcontinent. This area includes, for example, Cambodia, China,

India, Japan, Korea, Malaysia, Pakistan, the

Philippine Islands, Thailand, and Vietnam.

Day on which student was born. Format

MUST be day and then month and year.

Indicates student has origins in any of the black racial groups of Africa.

Valid Values

One of the following:

Y—Yes

N—No

State-issued entity ID for the district responsible for specific educational services or instruction of the student.

Name of district corresponding to the

DistrictID.

Indicates student met the state criteria for classification as having an economic disadvantage.

Indicates student has a language other than

English spoken in the home and qualifies for

English language services because the student did not test Proficient on the state language proficiency assessment.

Indicates student is currently enrolled in a course that teaches the AZCCR

Mathematics Algebra I Standard.

Up to 100 characters, including alpha, numeric, or special characters.**

One of the following:

Y—Yes

N—No

One of the following:

Y—Yes

N—No

Indicates student is currently enrolled in a course that teaches the AZCCR

Mathematics Algebra II Standard.

Indicates student is currently enrolled in the second year of high school English course that is credit-bearing for high school graduation.

Indicates student is currently enrolled in the third year of high school English course that is credit-bearing for high school graduation.

Date in format DD-MM-YYYY.

Add leading zero for single-digit numbers.

One of the following:

Y—Yes

N—No

District ID that exists in TIDE.

Use 1-5 numeric characters.

One of the following:

Y—Yes

N—No

One of the following:

Y—Yes

N—No

One of the following:

Y—Yes

N—No

One of the following:

Y—Yes

N—No

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TIDE User Guide Working with Student Information

Field Name

EOCELA 9

EOCGeometry

Gender*

Grade*

HispanicOrLatino

Ethnicity*

MigrantStatus

NativeHawaiianOr

OtherPacificIsland er*

SAISID*

SchoolID*

SchoolName

Description

Indicates student is currently enrolled in the first year of high school English course that is credit-bearing for high school graduation.

Indicates student is currently enrolled in a course that teaches the AZCCR

Mathematics Geometry Standard.

Valid Values

One of the following:

Y—Yes

N—No

One of the following:

Y—Yes

N—No

Student’s gender.

Student’s enrolled grade when assessed.

Indicates student traces origin or descent to

Mexico, Puerto Rico, Cuba, Central and

South America, and other Spanish cultures, regardless of race.

One of the following:

M—Male

F—Female

Two-digit grade in the range

03–13. Add leading zero for single-digit numbers.

One of the following:

Y—Yes

N—No

Indicates student is, or whose parents or spouses are, migratory agricultural workers, including migratory dairy workers, or migratory fishers, and who, in the preceding

36 months, in order to obtain, or accompany such parents or spouses, in order to obtain, temporary or seasonal employment and have moved from one district to another.

Indicates student has origins in any of the original peoples of Hawaii, Guam, Samoa, or other Pacific Islands.

One of the following:

Y—Yes

N—No

One of the following:

Y—Yes

N—No

Up to nine digits. State-assigned student identifier which is unique within the district.

State-issued entity ID for the school responsible for specific education services and/or instruction of the student.

Name of school corresponding to the

SchoolID.

School ID that exists in TIDE.

Up to 5 alphanumeric characters or underscore. Must be associated with the district

ID.

Up to 100 characters, including alpha, numeric, or special characters.**

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TIDE User Guide Working with Student Information

Field Name

SPED*

StudentFirstName

*

StudentLastName

*

StudentMiddleNa me

Description

Indicates student has intellectual disability; hearing impairment, including deafness; speech or language impairment; visual impairment, including blindness; serious emotional disturbance (hereafter referred to as emotional disturbance); orthopedic impairment; autism; traumatic brain injury; developmental delay; other health impairment; specific learning disability; deafblindness; or multiple disabilities and who, by reason thereof, receive special education and related services under the Individuals with Disabilities Education Act (IDEA) according to an Individualized Education

Program (IEP), Individual Family Service

Plan (IFSP), or service plan.

Student’s first name.

Student’s last name.

Student’s middle name.

Valid Values

One of the following:

Y—Yes

N—No

Up to 75 alphabetic and special characters.***

Up to 75 alphabetic and special characters.***

Up to 75 alphabetic and special characters.***

White* Indicates student has origins in any of the original peoples of Europe, Middle East, or

North Africa.

One of the following:

Y—Yes

N—No

* Required field

** Special characters include - ' . ) (& # / + , or space

*** Special characters include space, comma, hyphen, apostrophe, and Hawaiian characters.

Figure 43 is an example of a simple upload file with the following transactions:

• The first row adds José Gonzales as a student to the School 88888.

• The second row adds Hoang Nguyen as a student to the same school.

Figure 43. Sample Student Upload File

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TIDE User Guide Working with Student Information

Submitting a Student Upload File

This section describes how to upload a file for adding or modifying students. For a list of user

roles that can perform this task, see Table 1 .

To submit a student upload file:

1. Click the Student Information tab, then Upload Students (see Figure 44 ). The Upload

Students page appears.

Figure 44. Upload Student File Tab

2. Download one of the file templates by clicking Download Excel Template or Download CSV

Template (see top of Figure 45 ).

3. Open the file in a spreadsheet application or text editor, and add a row for each student you

want to add or modify. Be sure to follow the guidelines in Table 5 .

4. On the Upload Students page, click Browse, and navigate to your upload file you created in

step 3 above

.

Figure 45. Upload Student File

5. Click Upload File. TIDE displays a preview of the uploaded file (see Figure 46 ). Use this

preview to verify you uploaded the correct file.

Figure 46. Student Upload File Preview

6. Click Next. TIDE validates the file and displays error messages, if any. For information about

resolving error messages, see the section Resolving File Upload Errors .

NOTE: Validation and commitment of large files If your file contains a large number of records, TIDE processes it offline and sends you a confirmation email when complete. While

TIDE is validating the file, do not press Cancel as TIDE may have already started processing some of the records. For more information, see How TIDE Processes Large Files .

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TIDE User Guide Working with Student Information

7. Click Commit. TIDE uploads those records that do not have errors, and sends a confirmation

email. (You can view a history of file uploads; see the section Reviewing Upload History for details.)

38

Section VII. Working with Test Improprieties

During computer-based testing a student may need their test re-opened or invalidated due to a hardware malfunction or a testing impropriety. This section describes the possible test improprieties: the types of improprieties and the statuses of improprieties and how you view, create, and monitor test impropriety requests.

All requests for test improprieties will be reviewed by ADE. ADE will view and provide feedback on a test impropriety within one business day of the request.

If ADE approves the request, the test impropriety request will be processed. If ADE does not approve the request, the test impropriety request will be rejected. When rejecting the request,

ADE may ask that you re-submit the request using a different type of impropriety. All rejected requests will have a reason why it was rejected.

For paper-based testing schools a testing incident will need to be submitted to

[email protected]

. The Testing Incident Form can be found on the AzMERIT Portal

( azmeritportal.org

).

Creating Test Improprieties

District Test Coordinators (DTC) can create a test impropriety for any test given in their district.

NOTE: If a student’s test has a status of Paused and/or the student is unable to log back into a test that has been started due to technology-related issues, please contact the AzMERIT

Helpdesk in order to resolve the issue. ADE is unable to re-open a test that has a status of

Paused, and has not been resumed due to technology issues at the school.

To create test improprieties:

1. Retrieve the result for which you want to create a test impropriety by doing the following:

a. Click the Test Impropriety tab, then click Create Test Impropriety (see Figure 47 ). The

Create Test Impropriety page appears (see

Figure 48 ).

Figure 47. Test Improprieties Tabs

Figure 48. Selection Fields in the Create Test Impropriety Page

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TIDE User Guide Working with Test Improprieties

b. From the drop-down lists and in the text field, enter search criteria. Table 6 describes

each type of impropriety and the possible student test statuses that the action can be

applied to. See Table 7 for test status descriptions. Please contact ADE if you are not

sure which impropriety to use for a specific case.

Table 6. Types of Test Improprieties

Type Description

Invalidate a test

Eliminates the test opportunity, and the student has no further opportunities to test on the invalidated test.

Examples:

Student took a test for which they were not eligible to test. After correcting the student’s grade level or course eligibility in TIDE, student would be able to test at the appropriate grade level or EOC test.

Available only if Student Test Status is:

Approved, Completed, Denied, Expired, Paused, Reported, Scored,

Submitted

Reset a test

Re-open a test

Resetting a test will remove any student responses. Test impropriety must be reported to District Test Coordinator on the same day student started testing.

Examples:

Test Administrator approves the student for the incorrect test session, a student is approved for testing but does not actually start the test, or student did not have appropriate accommodations selected.

Available only if Student Test Status is:

Approved, Completed, Denied, Expired, Paused, Pending, Processing,

Reported, Review, Scored, Started, Submitted, Suspended, Invalidated

Reopening a test will not remove all student responses. Test impropriety must be reported to District Test Coordinator on the same day student started testing.

Examples:

Student did not complete a test session and accidently submitted test instead of pausing the session.

Available only if Student Test Status is:

Completed, Expired, Reported, Scored, Submitted, Invalidated

Restore a test that was reset

Restore student responses. Must have ADE approval prior to submitting test impropriety.

Examples:

A previous request had been submitted and approved for a student’s test to be reset; on further investigation with the Test Administrator this student should have completed the original test.

Available only if Student Test Status is:

Approved, Completed, Denied, Expired, Paused, Pending, Processing,

Reported, Review, Scored, Started, Submitted, Suspended, Invalidated

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TIDE User Guide Working with Test Improprieties

Type

Reassign a test

Description

Reassigns a test to another student. Must have ADE approval prior to submitting test impropriety.

Examples:

Student information incorrect in TIDE and student tested under an incorrect

SAIS number.

Available only if Student Test Status is:

Approved, Completed, Denied, Expired, Paused, Pending, Processing,

Reported, Review, Scored, Started, Submitted, Suspended, Invalidated

Table 7. Test Status Descriptions

Field

Test Status

Description of Status

Approved—Test Administrator (TA) approved the student for the session, but the student has not yet started or resumed the test.

Completed—Student submitted the test for scoring.

Denied—TA denied the student entry into the session. If the student attempts to enter the session again, this status changes to

Pending until the TA approves or denies the student.

Expired—Student did not complete the opportunity, and cannot resume the test because the test opportunity expired.

Invalidated—Test result was invalidated.

Paused—Test is currently paused as a result of one of the following:

• Student or TA clicked the Pause button on the test.

• Student or TA idled for too long and the test automatically paused.

• Test Administrator stopped the student’s session.

• Test Administrator paused the individual student’s test.

• Student’s browser or computer shut down or crashed.

Pending—Student is awaiting TA approval for a new test opportunity.

Reported—Student’s score for the completed test has been submitted to the reporting system.

Review—Student has answered all test items and is currently reviewing answers before submission for scoring.

Scored—Test Delivery System processed the student’s answers on the test.

Started—Student started or resumed the test and is actively testing.

Submitted—Test was submitted for quality assurance review and scoring before it is sent to the Online Reporting System.

Suspended—Student is awaiting TA approval to resume a test opportunity.

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TIDE User Guide Working with Test Improprieties

WARNING: Timing of resets Submit resets least one day prior to the end of a test window so that students can complete their test opportunity or so that data entry can be completed for paper-based tests.

c. Click Search Student Results. TIDE displays the results (see Figure 49 ).

Figure 49. Retrieved Test Improprieties

2. For each result for which you want to create a test impropriety, enter the reason in the

Reason text box, and then click Create. TIDE displays a confirmation message.

Retrieving Test Improprieties

You can retrieve test improprieties that satisfy given criteria. For a list of user roles that can

perform this task, see Table 1 .

To retrieve test improprieties:

1. Click the Test Impropriety tab, then click View Test Impropriety (see Figure 50 ). The View

Test Impropriety page appears (see Figure 51 ).

Figure 50. View Test Impropriety Tab

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TIDE User Guide Working with Test Improprieties

Figure 51. Selection Fields in the View Test Impropriety Page

2. In the Step 1: Select request type drop-down list, select the type of impropriety you want to

retrieve. For a listing of available types, see Table 6 above

.

3. In the Step 2: Select status drop-down list, select the status of the test improprieties you

want to retrieve. For a listing of statuses, see Table 8 .

Table 8. Statuses of Test Improprieties

Impropriety Status

Error Occurred

Pending Approval

Processed

Description of Status

An error was encountered while the impropriety was being processed.

Impropriety is pending approval.

Impropriety was successfully processed and the test opportunity has been updated.

Rejected

Rejected by System

Impropriety was rejected.

Test Delivery System was unable to process the impropriety.

Requires Resubmission Impropriety must be resubmitted.

Retracted Originator retracted the impropriety.

Submitted for

Processing

Impropriety submitted to Test Delivery System for processing.

4. In the Step 3: Filter by drop-down list, select a field by which you want to search.

5. If you selected something other than -All- in Step 4 , enter a value for the search field you

selected.

6. Click Search. TIDE displays the found test improprieties at the bottom of the View Test

Impropriety page (see Figure 52 ).

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TIDE User Guide Working with Test Improprieties

Optional: To review additional information about an impropriety, click show comment.

Figure 52. Retrieved Test Improprieties

44

Table 9. Fields in the View Test Impropriety Page

Field

Case Number

Request Type

Reason

Status

Request Date

Comments

SAIS ID

Result ID

Student’s First Name

Student’s Last Name

Test

Test Opp #

Test Status

Description

ID number associated with the impropriety.

One of the impropriety types listed in Table 6.

Reason impropriety was submitted.

One of the status codes listed in Table 8 .

Date impropriety was created.

Comment or explanation added by user who created the impropriety.

Student’s SAIS ID associated with the result.

Result ID associated with a test opportunity. A test can have more than one opportunity.

Student’s first name.

Student’s last name.

Name of the test associated with the impropriety.

Test opportunity associated with the result ID.

see Table 7 .

Requested by User who created the impropriety.

Test Start Date Date student started the test opportunity.

From the listing of retrieved test improprieties, you can do the following:

• Sort the listing; see the section

Sorting Retrieved Records .

• Export the listing; see

Appendix A , Exporting Retrieved Records .

Creating Test Improprieties Through File Uploads

To create multiple test improprieties, it may be easier to perform those transactions through file uploads. This task requires familiarity with composing comma-separated value (CSV) files or working with Microsoft Excel. The following sections describe how to compose the files and then upload them to TIDE.

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TIDE User Guide Working with Test Improprieties

Understanding the Test Impropriety Upload File Format

The upload file is an Excel or CSV file with a heading row and data rows. Table 10 describes the

columns in the upload file and associated valid values.

Table 10: Columns in the Test Improprieties Upload File

Field Name

REASON*

SEARCHTYPE*

Description Valid Values

Reason for creating impropriety.

Up to 1,000 alphanumeric characters.

Field to search. One of the following:

Result ID—Retrieves test result matching the provided result ID.

Session ID—Retrieves test results matching the provided session ID.

SSID—Retrieves test results matching the provided SAIS

ID.

SEARCHVALUE* Search value corresponding to the search type.

TYPE* Type of impropriety.

Up to 12 characters. The value must exist in TDS or TIDE.

For example, specifying a result ID of 123456 requires that this result ID exist in TDS.

One of the following:

Invalidate a Test—Eliminates the test opportunity, and the student has no further opportunities for the test. You can submit these improprieties until the end of the test window.

Reset a Test—Allows the student to reset a test, or allows the data entry operator to restart data entry. You can submit these improprieties until the end of the test window.

Re-open a test—Re-opens a test whose window expired and the student never took the test.

Restore a test that was reset—Allows the student to return to the original test opportunity before the test was reset. You can submit these improprieties until the end of the test window.

Grace period extension—Allows the student to review previously answered questions upon logging back in to the test after expiration of the pause rule. Loss of Internet access is often the reason for requesting a Grace Period

Extension.

*Required field.

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TIDE User Guide Working with Test Improprieties

Figure 53 is an example of a simple upload file that asks to Re-open a test with result ID

99999999.

Figure 53. Sample Test Improprieties Upload File

Submitting a Test Impropriety Upload File

This section describes how a District Test Coordinator (DTC) can upload a file for adding test

improprieties. For a list of user roles that can perform this task, see Table 1 .

To submit a test impropriety upload file:

1. Click the Test Impropriety tab, then Upload Test Impropriety (see Figure 54 ). The Upload

Test Impropriety page appears (see Figure 55 ).

Figure 54. Upload Test Impropriety

2. Download one of the file templates by clicking Download Excel Template or Download CSV

Template (see middle of Figure 55 ).

3. Open the file in a spreadsheet application or text editor, and add a row for each impropriety

you want to add. Be sure to follow the guidelines in Table 10 . Save the file on your

computer.

4. In the Upload Test Impropriety page, click Browse, and navigate to the upload file you created in the step above.

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TIDE User Guide Working with Test Improprieties

Figure 55. Test Improprieties Upload File Preview

5. Click Upload File. TIDE displays a preview of the uploaded file (see Figure 53 ). Use this

preview to verify you uploaded the correct file.

6. Click Next. TIDE validates the file and displays error messages, if any. For information about

resolving error messages, see Resolving File Upload Errors .

NOTE: Validation and commitment of large files If your file contains a large number of records, TIDE processes it offline and sends you a confirmation email when complete. While

TIDE is validating the file, do not press Cancel as TIDE may have already started processing some of the records. For more information, see How TIDE Processes Large Files .

7. Click Commit. TIDE uploads those records that do not have errors, and sends a confirmation

email. (You can view a history of file uploads; see the section Reviewing Upload History for details.)

48

Section VIII. Working with Orders for Testing

Materials

Districts with schools administering computer-based tests will receive only Test Administration

Directions. Districts with schools that are administering paper-based tests will receive Test

Administration Directions, student Pre-ID labels, and test booklets. This section describes the ordering, tracking of orders, receiving test materials, and how to order additional test materials, if needed.

Understanding the Materials Ordering Life Cycle

TIDE will compute the quantities of materials based on the number of eligible students

registered in TIDE (see Table 11 ). You will be able to view what materials were ordered for you

in TIDE. See section Reviewing Initial Orders for an explanation about working with initial

orders.

Table 11. Student Data File Important Dates

Student Data Uploads Deadline to Enter Data in TIDE

District uploads student information 9/4/2015

Once the initial order arrives in district, you must inventory the materials received. If the district does not have enough testing materials, including the district overage materials, an additional order can be placed. The Additional Order Window is October 14-16, 2015 for the fall administration. During this time you can place additional orders for materials as described in

the section Requesting Additional Materials . All orders placed in Additional Order Window will

be approved by ADE.

TIDE maintains a record of each order’s status, labeling the order as pending approval,

approved, or transmitted to the printer (see Table 12 ). These statuses appear in the Additional

Orders tab (see Figure 57 ).

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TIDE User Guide Working with Orders for Testing Materials

Table 12. Statuses for Material Orders

Status Description

Quantity Shipped Cumulative quantity sent to the shipping vendor. This number always increases after each transmission. This number is rounded up to the multiple in a pack or box.

Quantity Approved Latest quantity approved. Resets to zero after transmission to the printer.

Quantity Pending Approval Latest quantity sent for approval. Resets to zero after approved or disapproved.

Additional Quantity Amount to order. This amount is in addition to what is already approved or shipped.

Reviewing Initial Orders

You can review initial orders using the steps below. For a list of user roles who can perform this

task, see Table 1 .

To review initial orders:

1. Click the Orders tab, then On-time Orders (see Figure 56 ). The On-time Orders page appears (see Figure 57 ).

Figure 56. Orders Tab

Figure 57. Fields in the On-time Orders page

2. Select the District from the View Orders for drop-down list to review an order for a district.

3. Click Get Order. A list of materials available for ordering appears.

Optional: To view or add comments about the order, click Show Comments.

4. Review the number in the Quantity Approved column; this is the amount of each item you

are scheduled to receive (see Figure 58 ).

Figure 58. List of Initial Orders

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TIDE User Guide Working with Orders for Testing Materials

5. If the Quantity Approved is incorrect, you may notify ADE and refer to the Requesting

Additional Materials section.

Table 13 describes the columns in the On-time Orders and Additional Orders pages.

Table 13. Columns in the On-time Orders and Additional Orders List

Column

Material Description

Quantity Shipped

Quantity Approved

Quantity Pending

Approval

Additional Quantity

Description

Description of the materials included in the order.

Quantity shipped from the vendor.

Quantity of the material that is approved.

Additional quantities you ordered that are pending approval.

Additional quantities you want to order beyond that appearing in the

Quantity Shipped and Quantity Approved columns.

Requesting Additional Materials

The District Test Coordinator (DTC) can request one additional order for materials beyond those

included in your initial order. (Section Understanding the Materials Ordering Life Cycle explains

additional orders.) For a list of user roles who can perform this task, see Table 1 .

To request additional materials:

1. Click the Orders tab, then Additional Orders (see Figure 59 ). The Additional Orders page appears (see Figure 60 ).

Figure 59. Additional Orders Tab

Figure 60. Fields in the Additional Orders page

2. Place one additional order for the entire district.

3. Click Get Order. A list of materials available for ordering appears.

Optional: To view or add comments about the order, click Show Comments.

4. Review the number in the Quantity Approved; this is the amount of each item you are scheduled to receive.

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TIDE User Guide Working with Orders for Testing Materials

5. If the Quantity Approved is incorrect, enter a different number in the Additional Quantity column. Any additional quantities you order may require approval.

6. Click Save.

Reviewing Order History

You can review the order history of testing materials for your school or district. For a list of user

roles who can perform this task, see Table 1 .

To review order history:

1. Click the Orders tab, then Order History (see Figure 61 ). The Order History page appears

(see Figure 62 ).

Figure 61. Order History Tab

Figure 62. Fields in the Order History page

2. Select the District from the View Orders for drop-down list to review an order for a district.

3. Click Summary. The summarized order history appears (see Figure 63 ).

Figure 63. Order History Summary

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TIDE User Guide Working with Orders for Testing Materials

4. Click the order number in the left column. The order’s detail appears (see Figure 64 ).

Figure 64. Order History Detail

Table 14 describes the columns in the order history detail report.

Table 14. Columns in the order detail report

Column

Material Description

Expected Shipment

Quantity

Approved Quantity

Description

Description of the materials included in the order.

Quantity shipped from the vendor.

Quantity of the material that is approved. This includes the original quantity plus any additional quantities you ordered.

Additional quantities you ordered that are pending approval. Awaiting Approval

Quantity

Approval Status Approval status of additional quantities you ordered.

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TIDE User Guide Working with Orders for Testing Materials

Reviewing and Exporting Order Summaries and Details

You can review the summaries of orders for your school or district, as well as export order summaries and details as comma-separated value (CSV) files. For a list of user roles who can

perform this task, see Table 1 .

To review and export order summaries and details:

1. Click the Orders tab, then Order Summary (see Figure 65 ). The Order Summary page appears (see Figure 66 ).

Figure 65. Order Summary

Figure 66. Fields in the Order Summary page

2. Select the District you want to review.

3. Mark the checkboxes for On-time and Additional to include those types of orders in the report.

4. Click Summary. The summarized order history appears (see Figure 67 ).

5.

Table 15 describes the columns appearing in this report.

Figure 67. Order Summary

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TIDE User Guide Working with Orders for Testing Materials

Table 15. Columns in the Order Summary page

Columns

Material Type

Expected Shipment

Quantity

Quantity Awaiting

Approval

Description

Description of the materials included in the order.

Quantity shipped from the vendor. For district-level reports, there is one quantity for shipments to district offices, and another quantity combining shipments to schools.

Additional quantities ordered that are pending approval. For district-level reports, there is one quantity for district orders, and another quantity showing combined school orders.

Quantity shipped from the vendor. For district-level reports, this is the sum of district-level shipments and school-level shipments.

Total Expected Shipment

Quantity

Total Quantity Awaiting

Approval

Additional quantities ordered that are pending approval. For district-level reports, this is the sum of district-level quantities and school-level quantities.

6. To export the orders summarized at the district level, click Export. Your browser downloads a comma-separated value (CSV) file containing the order summaries.

7. To export the initial orders grouped by schools, click Export Details. Your browser downloads a comma-separated value (CSV) file containing the order details.

Table 16. Columns in the order summary and detail files

Column

Material Description

Approved District Level

Shipment Quantity

Approved School Level

Shipment Quantity

District Quantity Awaiting

Approval

School Quantity Awaiting

Approval

Approved Total Shipment

Quantity

Total Quantity Awaiting

Approval

Description

Description of the materials included in the order.

Approved order quantities for delivery to district offices.

Approved order quantities for delivery to schools.

Order quantities pending approval for delivery to district offices.

Order quantities pending approval for delivery to schools.

Sum of approved order quantity for district offices and schools.

Sum of pending order quantity for district offices and schools.

55

TIDE User Guide Working with Orders for Testing Materials

Tracking Shipments and Return Shipments

You can review the status of shipments to your district or school, or from your district or school to the printer. This is valuable for determining the status of shipments for printed testing materials. For a list of user roles that can perform this task, see the document User Roles and

Access for AzMERIT Systems, available in the Resources section of the AzMERIT portal, http://azmeritportal.org.

To track shipments and return shipments:

1. Click the Orders tab, then do one of the following: o

To track inbound shipments from the printer to your district or school, click the Track

Shipments tab. o

To track outbound shipments from your district or school to the printer, click the Track

Return Shipments tab.

The Track Shipments or Track Return Shipments page appears with a list of scheduled shipments.

2. In the Tracking Number column, click the link corresponding to the shipment you want to track.

Your browser displays the shipper’s web page with details about the shipment.

56

Section IX. Downloading and Installing Voice Packs

The NeoSpeech™ Julie Voice Pack is a software application for reading text from a computer screen. Students who want to have the test instructions read to them or students with a textto-speech accommodation can use these voice packs during a test. You can download and install the voice packs from TIDE and install them on the testing computers.

For a list of user roles that can perform this task, see Table 1 .

To download the voice packs:

1. Click the Voice Pack ( Figure 68 ). The Voice Pack page appears.

Figure 68. Voice Pack

2. Click Download for the voice pack you want to install. Your browser downloads the installation file onto your computer. If you have an option to run or save the file, save it.

3. Read the installation instructions available from the Download Voice Pack page, and then proceed with installation.

57

Appendix A. Exporting Retrieved Records

When you retrieve a group of records, such as students or users, only a few records are visible on the page at a time. You can export all the records as a file, which may be more convenient for viewing and analysis. TIDE exports up to 1,000 user records and up to 5,000 student records; there is no limit on exports of other records, such as orders or appeals.

To export retrieved records:

1. Above the list of retrieved records, hover the mouse over Export. A list of export options

appears (see Figure 69 ).

Optional: In the list of retrieved records (see

Figure 23 ), mark the checkboxes next to the

records you want to export. You can select all the records by clicking the checkbox in the header next to View.

Figure 69. Export Options

Referring to Table 17 , click the desired export option.

Table 17. Export Options

Option Description

Export all to Excel

Export selected to Excel

Export all to CSV

Exports all retrieved records in xlsx format. Use this format if you have

Excel 2007 or later.

Exports selected records in xlsx format. Use this format if you have Excel

2007 or later.

Exports all retrieved records in CSV format. Use this format if you have

Excel 2003 or earlier.

Export selected to CSV Exports selected records in CSV format. Use this format if you have

Excel 2003 or earlier.

2. Depending on your browser’s configuration, you can save the file to disk or open it directly in a spreadsheet application.

58

Appendix B. Processing File Uploads

How TIDE Processes Large Files

If your file contains a large number of records, TIDE processes it offline. TIDE displays a page with your name and default email address, and prompts you to provide a phone number and optional alternate email. TIDE will load a large file in in two steps: TIDE will validate the file and then TIDE will upload the records to its databases. After each step, TIDE will send you a confirmation email that each process is complete.

Table 18 lists the various upload files and the number of records in those files that triggers

offline processing. For example, if your user upload file contains 1,000 records or more, TIDE processes that file offline.

Table 18. Record Thresholds for Offline Processing

Upload File

Users

Students

Test Improprieties

Offline Processing Threshold

1,000

N/A

1,000

How TIDE Validates File Uploads

After you submit an upload file, TIDE applies two validations: layout and data.

Layout validation determines if the records have proper format. This includes checks for alphanumeric or numeric-only values and record length. For example, if the SAIS ID field in the student upload file is numeric only, and a record has a letter in that field, the record does not pass layout validation.

Data validation determines if the fields contain valid data. For example, if a record in the student upload file contains a school ID that does not exist in TIDE, the record does not pass data validation.

If TIDE displays validation errors, you can resolve them by following the recommendations in

Resolving File Upload Errors .

59

TIDE User Guide Processing File Uploads

Resolving File Upload Errors

During validation, TIDE displays messages for the errors it detects, as in the example in

Figure 70 .

Figure 70. Sample Error Messages

The first column in the table of error messages shows an icon that indicates the error’s severity.

Table 19 describes those icons and associated resolutions.

Table 19. File Upload Error Icons and Resolutions

Icon Description Resolution

Indicates the record causes the entire upload file to fail.

Click Cancel to abort the file upload. Make the indicated correction, and upload the file again.

Indicates TIDE ignores the record due to an error.

One of the following:

• Click Commit to submit all records that have no errors.

Repair those records that have errors and submit them in a separate file.

• Click Cancel to abort the file upload. Make the indicated corrections, and upload the file again.

Warning that the record has an error..

One of the following:

• Click Commit to submit all records that have warnings.

Review the warning messages, repair the records as necessary, and upload them again in a separate file.

• Click Cancel to abort the file upload. Make the indicated correction, and upload the file again.

Table 20 describes the columns appearing in the error messages report.

Table 20. Columns in the Error Messages report

Column Name

Record Number

Field Name

Field Value

Description

Line in the upload file where the error occurred.

Name of the column in which the error occurred.

Value that caused the error.

Validation Message Message describing the error.

If you are unable to resolve file upload errors, contact user support; see Appendix D User

Support for contact information.

60

TIDE User Guide Processing File Uploads

Reviewing Upload History

You can review the log file that TIDE retains of your file uploads (see Figure 71 ).

Figure 71. Show History

To display file upload history:

• In the upload file page, click show history. Use

Table 21 as a reference for descriptions of

the columns appearing in the upload history.

Table 21. Columns in Upload History

Column Name

File Name

Date Uploaded

Status

Record Processed

Record Rejected

Validation Log

Description

Name of uploaded file.

Date and time file was uploaded.

Upload file’s processing status.

Number of records in the upload file. For quality control purposes, you can compare this number with the actual number of records in the file you created.

Number of records that TIDE rejected.

Link to a copy of the validation log.

61

Appendix C. Opening CSV Files in Excel 2007 or

Later

This appendix explains how to open comma-separated value (CSV) files in Microsoft Excel 2007 or later.

1. Open Microsoft Excel.

2. On the Data tab, in the Get External Data group, click From Text. The Import Text File dialog box appears.

3. Navigate to the CSV file, and click Import.

The Text Import Wizard appears.

4. In Step 1 of the wizard, mark Delimited, and click Next.

5. In Step 2 of the wizard, mark Comma, and then click Next.

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TIDE User Guide

6. In Step 3 of the wizard, do the following: a. In the Data Preview section, click a column. Excel shades the column with a black background. b. In the Column Data Format section, mark the Text radio button. This setting preserves leading zeros that can appear in fields such as SAIS ID or District ID.

c. Repeat steps a – b for all columns in the

CSV file. d. Click Finish.

Excel imports and displays the CSV file.

Opening CSV Files in Excel 2007 or Later

63

Appendix D. User Support

For additional information and assistance in using TIDE, contact the AzMERIT Help Desk.

The Help Desk is open Monday–Friday from 6:00 a.m. to 8:00 p.m. Mountain Time (except holidays or as otherwise indicated on the AzMERIT Portal).

AzMERIT Help Desk

Toll-Free Phone Support: 1-844-560-7812

Email Support: [email protected]

Chat Support: azmeritportal.org/chat

Please provide the Help Desk with a detailed description of your problem, as well as the following:

1. If the issue pertains to a student, provide the SAIS ID and associated district or school for that student. Do not provide the student’s name.

2. If the issue pertains to a TIDE user, provide the user’s full name and email address.

3. Any error messages that appeared.

4. Operating system and browser information, including version numbers (e.g., Windows 7 and Firefox 33 or Mac OS 10.7 and Safari 5).

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TIDE User Guide

Appendix E. Change Log

Location Change Date

65

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