Sunway Education Group iMail, Office 365 ProPlus, Office 2013, 2016, 2011, Office Mobile, OneNote, Skype for Business 2013,, Lync 2013, OneDrive for Business,, SkyDrive Pro software User guide
Below you will find brief information for iMail, software Office 365 ProPlus, software Office 2013, software Office 2016, software Office 2011, software Office Mobile. This guide outlines the basic operation of iMail, Sunway student email system which is running on Microsoft Office 365 platform. You can access, manage and share your emails and documents from your computer or your mobile device.
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iMail
Student User Guide
27 July 2015
Version 3.5
Owner: Cynthia Tan
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iMail Student User Guide
Table of Contents
Skype for Business Web App (formerly known as Lync Web App) ........................... 15
OneDrive for Business (formerly known as SkyDrive Pro) ........................................ 21
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iMail Student User Guide
1. Getting Started
iMail is a Sunway student email system which is running on Microsoft Office 365 platform. All
Sunway students are issued with an iMail email account. This will be your official iMail email address for all communication between the Institution and you. Using the iMail email account helps to ensure your identity and validity of the communication.
What’s new?
1.1.1 Microsoft Office 365 ProPlus for student at no cost
Starting June 2014, Sunway Education Group will begin providing Microsoft Office 365 ProPlus for students at no cost. The Microsoft software license agreement Sunway
Education Group paid for cover all current active students with the latest version of full Office suite usage at institution and at home. For
more details on how to get access to Office 365 ProPlus, please refer to Chapter 6 .
1.1.2 New Office 365 tools available
Students are now able to access the same great Office 365 tools that business around the world use every day from your iMail account starting 17 March 2014.
Bigger mailbox size
Cloud-based access to email, calendar and contact with 50GB of mailbox sizes.
Instant messaging and Web conferencing
Rich online meeting with audio and video, instant messaging, desktop sharing and virtual whiteboard.
Office Web Apps
Enjoy using web-based version of Microsoft productivity suite. Create and edit Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and
Microsoft OneNote documents using your favorite web browser.
1TB of online storage
A place where you can store, sync and share your work files across multiple devices with ease and security. With OneDrive for Business you can collaborate with others in real time right from within
Office and edit documents from virtually anywhere via a web browser in real time using Office web apps.
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1.2 Computer Lab Account Activation
For first time login, your username will be your student ID, and your First time password is in this format YYYYMmmXXXX.
Format:
Username: <Student ID>
First Time Password: <YYYYMmmXXXX>
YYYY is your 4-digit year of birth.
Mmm is the 3-letter abbreviation of your birth month with the first letter in capital.
XXXX is the last 4 characters of your IC No. (For Malaysian) or passport No. (For non-
Malaysian)
Example:
Date of Birth
IC/Password No.
For Malaysian
: 31 August 1999
: 990831-12-7887
Your first time password : 1999Aug7887
For non-Malaysian
01 January 1999
A9876540
1999Jan6540
The account must be activated before further usage. To activate the account, click on Forgotten
Password/Change Password/First Time Password Activation.
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Enter your student ID and first time password.
You require to setup 4 secret question. Minimum 4 characters and it is in case sensitive
Your password must be at least eight (8) characters and maximum sixteen (16) characters with combination of:
· Alphanumeric (a to z and 0 to 9)
· Upper and lowercase (A and a)
· Special characters (!@#%&)
The following are prohibited from being used in your new password:
· Blank space
· The same username and password
· Dictionary words
Example of a ‘strong’ password: M$3y45aZyn. You must NOT reveal your password to anyone.
Note: You will NOT be able to access iZone and iMail on/off campus without activating your username and password in CLC.
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1.3 iMail account activation
For iMail account activation, you are required to follow step 1.2 to activate your ID, and your new password will automatic synchronize to your iMail account. It could take about 5 to 10 minutes to complete the password synchronization process.
Notes:
Students are advice not to change the password from iMail as it does not synchronize back to our server.
Notes:
Starting from Jan 2014 new intake onwards, all new students and progressive students to
new programme will be given a new mnemonic email address. This will be your official iMail email address for all communication between the Institution and you. Students just need to remember one login ID to access all IT facilities provided by the Institution.
Example:
Given Name
Surname
Student ID
: Jonathan Shao Wei
: Lee
: 14001590
Your iMail Login ID : [email protected]
Your iMail email address : [email protected]
Students who joined before Jan 2014 intake their iMail email address will remain no changes.
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You are now ready to use your iMail account, visit http://www.imail.sunway.edu.my
from any supported web browser to login and access your campus email. Enter your username and default password given to you and click Sign In button.
Click on Outlook to access your email.
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2. Outlook setting and configuration
2.1 Retrieving my email address
Find your email address by clicking on the arrow down key from the top right corner menu bar as shown below. This will be your official Sunway student email address.
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2.2 Upload your profile picture
1. Click on Setting > Options.
2.
Under General setting > My Account
3.
Click on Change and browse the photo
4.
Click Save
2.3 Change your Outlook themes
1. Click on Setting > Change theme
2. Choose your favarite theme from the available themes
3. Click OK
2.4 Set automatic replies / vacation message
1. Click on Setting > Automatic replies
2. Select Send automatic replies and set the duration for the automati replies. Then, enter your vacation message in the text box.
3. Click Save
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2.5 Automatic email forwarding
1. Click on Setting > Options.
2. Under Mail > Account > Click on Forwarding
3.
Choose Start Forwarding. Enter the email address that you want to forward your email to.
2.6 Access your account using email programs
2.6.1 Set up email in Outlook 2010 or Outlook 2013
1. Open Outlook.
2. Click on File from the menu bar > Click on Add Account
3. Enter your name, full email address and password. Then, click Next.
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4. Click Finish.
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2.7 Access your account using email programs
2.7.1 Set up email on Apple iPhone, iPad and iPad touch
1. Tap Mail or Setting > Mail, Contacts, Calendars > Add Account
2. Tap Exchange.
3. Tap in the Address box and type your full email address (e.g [email protected])
4. Tap in the Password box and type your password.
5. Tap Next.
6. Tap Save to finish the setup.
Step 2 Step 3-5 Step 6
2.7.2 Set up email on Android phone or tablet
1. From the home screen, tap Applications > Settings > Accounts > Add account > Select Email
2. Tap in the Address box and type your full email address (e.g [email protected])
3. Tap in the Password box and type your password
4. Tap Next.
5. Tap on Microsoft Exchange ActiveSync. Please wait while checking auto setup information.
6. When prompt for Remote security administration, click OK.
7. Configure your email settings based on your preference, then click Next.
8. Give this account a name (optional) and click Done.
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Step 5 Step 6
Step 7
Step 8
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3. Calendar Overview
Your calendar lets you create and track appointments and meetings. You can create multiple calendars, link to other people’s calendars, and even share your calendar with other people in your institution. You can view your calendar in four different ways: Day, Work Week, Week and Month
3.1 Creating calendar items
To open a new calendar item in any view, you can click New event or double-click any white space. In the day, work week, and week view, you can click or drag to select a block of time. Or you can type the subject directly on the calendar. Double-click the new item to open it and add other details.
Create an appointment
Click New event or double-click the calendar to open a new calendar item form.
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1. Enter a short description of the event.
2. Add a location if you want.
3. Select the starting date and time.
4. Select the duration. Select All day for an all-day event. All-day events appear at the top of the calendar.
5. Use Show as to choose how you want the time to appear on your calendar.
6. Change or turn off the reminder.
7. If you have more than one calendar, choose which calendar to save it to.
8. Set a repeating pattern if you want this event to repeat.
9. Mark it as Private if you don’t want anyone you’ve shared your calendar with to see the details.
10. Use the Notes area to add any other information you want.
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11. Click Save to save your changes or Discard to cancel.
Create a meeting
A meeting is a calendar event that you send to other people. You create a meeting the same way you do an appointment, but you invite attendees and may add a resource such as a conference room.
After you’ve selected New event, you follow most of the same steps. To turn a calendar item into an invitation, start by entering the names of people you want to invite in the Attendees field.
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1. You can type names directly in the Attendees field to add them.
2. Enter a location, or select Add a room to see a list of available conference rooms from your organization’s address book. Select Scheduling Assistant to show the calendars of attendees.
You can also add or remove attendees and automatically schedule resources such as conference rooms.
3. To see the availability of attendees and conference rooms, select Scheduling Assistant. When you’re done, click OK to save your changes or Discard to cancel. Either will take you back to the event form where you can make any other changes you want before sending. For more information, see Using the Scheduling Assistant.
4. If online meetings are enabled for your account, you can add an online meeting link by selecting
online meeting.
5. By default, Request responses is turned on, but you can turn it off if you don’t want to know who has accepted or declined the invitation. If you leave request responses on, you’ll receive a message as each attendee accepts or declines your invitation.
6. Click Send to save your changes and send the invitation to the attendees or Discard to cancel
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Sharing your calendar
Start by clicking Share at the top of the calendar window.
1. Enter the name of the person you want to share your calendar with in the Share with box. Outlook
Web App will automatically search for them in the address book.
2. After they’ve been found, they’ll be automatically added to the list of people to share with. You can add as many people as you want.
3. Choose how much information you want to share. Full details lets that person see all the information about events on your calendar, except events that you’ve marked as Private. Limited
details will show the subject and location. Availability only shows only that you have an event at a particular time, but no other details. Private events will always show only as busy.
4. You can edit the subject if you like.
5. If you have more than one calendar, choose which you want to share. Most people share their default calendar (called Calendar), but you can share any calendar that’s part of your mailbox.
6. After you’ve added everyone you want to share with and what level of access you want them to have, click Send to send the sharing invitation to the people you’ve added, or Discard to cancel
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4. Skype for Business Web App (formerly known as Lync Web App)
Skype for Business Web apps is a free web-based instant messaging services that provided to you with your Sunway iMail account. It allow you to enjoy full experience of meeting including sending and receiving voice/video, viewing and presenting shared content and screen sharing.
4.1 Supported platform for Skype for Business Web App
To use Skype for Business Web App, you must have one of the following supported operating system and browser combinations.
4.1.1 Supported operating system and browser for Skype for Business Web App
Operating System
Windows 8.1
Supported Browser
Internet Explorer 11 (32 and 64 bit)
Latest version of Firefox
Latest version of Chrome
Windows 8
Windows 7 SP1
Internet Explorer 10 (32 and 64 bit)
Latest version of Firefox
Latest version of Chrome
Internet Explorer 11 (32 and 64 bit)
Internet Explorer 10 (32 and 64 bit)
Internet Explorer 9 (32 and 64 bit)
Latest version of Firefox
Latest version of Chrome
Max OS-X 10.8 and later Version of Safari 5.X, 6.X, 7.x
Latest version of Firefox
Latest version of Chrome
4.1.2 Hardware requirement
Computer hardware requirements are determined by the operating system and browser. Voice and telephony features require a microphone and speakers, headset with microphone, or equivalent device compatible with the computer. Video features require a video device compatible with the computer. For detailed information about video hardware support and expected video quality, see Skype for Business Client Video
Requirements .
4.2 Install Skype for Business on your Windows computer
1. Verify that your computer meets the software requirement for Skype for Business. For details, see Skype for Business 2013 System Requirements .
2. Sign in to your iMail account via http://www.imail.sunway.edu.my
with your iMail login ID
(e.g [email protected]
) and password.
Note: For security reasons, if you are not on a private computer, we recommend you do not select the Keep me signed in check box.
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3. Go to > Office 365 settings
4. Click on Software > Skype for Business, select your preferred language and change the version if needed.
Notes:
-
If you don’t know which version you’re running, see Determine whether your computer is running a 32-bit version or 64-bit version of the Windows operating system.
-
Please verify that your computer meets the software requirement for Skype for
Business by clicking on Review system requirements link.
5. Click Install
4.3 Install Lync 2013 on your mobile devices
Go to your app store and search for Lync 2013. Below are showing the steps on how to configure the Skype for Business on your Android and Apple devices. Click here to view the setting for
Windows
4.3.1 Lync 2013 on Android phone or tablets
1. Download the Lync 2013 app from Google Play Store .
2. Launch the app. Enter your iMail login ID and password, then tap Show Advanced
Options and enter your iMail login ID again. Tap Sign In
3. Choose your preferred setting to manage data use and tap Next.
4. Enter your mobile phone number and tap Next.
5. Checked on Sync contacts and tap Next.
6. Tap Done.
7. You can now start using Lync 2013.
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Step 5
Step 6
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4.3.2 Lync 2013 on your Apple iPhone or iPad
1. Download the app from iTunes Lync 2013 for iPhone or Lync 2013 of iPad
2. Launch the app. Enter your iMail login ID and password,
3. Tap Show Advanced Options and enter your iMail login ID again.
4. Select your preferred Sign in status, turn on Auto-Detect Server and tap Sign In
5. Enter your mobile phone number and tap Next.
6. Tap Done.
7. You can now start using Lync 2013.
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Step 5
Step 6
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4.4 Add a contact in Skype for Business
1. In the Skype for Business main window, go to Add a Contact > Add a Contact in my
Organization.
2. Type the person’s name or email address in the search box.
3. Right-click the listing, click Add to Contacts List, and select a group to add the contact to.
4. (Optional) To view or change the privacy relationship, right-click the contact’s listing, and then click Change Privacy Relationship.
4.5 Change your presence status in Skype for Business
Click the status menu drop-down arrow below your name on the Skype for Business main window, and then click the status you want to show other people.
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To revert from the status you set and have Skype for Business automatically update your status, click the status menu and then click Reset Status.
4.6 Using Skype for Business web scheduler
Microsoft Skype for Business Web Scheduler is a web-based program that you can use to create
Skype for Business Meetings if you don’t have Microsoft Outlook, or are on an operating system not based on Windows. With Web Scheduler, you can create new meetings, change your existing meetings, and send invitations with your favorite email program.
Create a Skype for Business Meeting
1. Logon to you iMail account, go to > Office 365 settings
2. Click on Software > Skype for Business
3. Click Launch Skype for Business web scheduler link
4. Click New Meeting
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5. Type a event for your meeting.
6. You can leave the meeting location as Skype for Business Meeting, or add a location, such as conference room, if you have in-person attendees as well.
7. Type a short message, or the meeting agenda in the Message box. (Optional)
8. Select the Time Zone, Start and End date/time of the meeting
9. Under Participants and Audio, add the invitees’ names or email addresses, separated by a semicolon (;).
10. Click Check names to verify that you have the correct names.
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4.7 Share your desktop or program in Skype for Business
You can show your entire desktop or just a program to everyone in a Skype for Business Meeting, call, or instant messaging (IM) conversation. Keep in mind that you need to be a presenter in a Skype for Business Meeting to share your screen.
Share your desktop
when you need to switch between multiple programs, or work on files from different programs.
Share a program
when you need to present specific programs or files and don’t want people to see anything else on your computer.
1. At the bottom of the conversation window, point to the presentation (monitor) icon.
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2. On the Present tab, do one of the following:
To share the content on your desktop, click Desktop.
IMPORTANT
When sharing your desktop, everyone in the meeting can see your programs, files, and notifications. If you have confidential information or files that you don’t want people to see, close them or use program sharing instead.
To share one or more programs or files, click Program, and then select the specific program(s) or file(s).
3. On the sharing toolbar, on top of the screen, use any of these options:
Click Stop Presenting when you are done sharing your screen.
Click Give Control to share control of your desktop or program with the participants..
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Click the blue pin to hide the toolbar and have more space. To un-hide the toolbar, move your mouse to the top of the screen. When the sharing toolbar appears, use any of the controls you need or click the pin again to keep the toolbar visible.
NOTE
While you are sharing, your Skype for Business status changes to Presenting, and you won’t receive instant messages or calls.
5. OneDrive for Business (formerly known as SkyDrive Pro)
OneDrive for Business is a cloud storage where you can store, sync, and share you files across multiple devices with ease and security. You can collaborate with others in real time and edit documents from virtually anywhere via a web browser using Office Web Apps. Accessing your files from multiple devices (including Windows Phone, Windows 8, iOS, and Android devices).
You get 1 TB of space in the cloud with your iMail account. All files that you store in OneDrive for
Business are private initially – only you can see them – unless you decide to share them. To use your
OneDrive for Business library, select OneDrive (short for OneDrive for Business) in the header at the top of the Office365 page.
5.1 How is OneDrive for Business different from OneDrive?
OneDrive for Business is different from OneDrive, which is intended for personal storage separate from your workplace.
OneDrive (formerly known as SkyDrive) is a free online personal storage that you get with your personal Microsoft account. Sunway Education Group do not manage your account.
OneDrive for Business (formerly known as SkyDrive Pro) is a free online storage that the institution provided to you with your Sunway student iMail account. It’s managed by Sunway Education Group and lets you share and collaborate on work documents with your course mate, friends and lecturers.
5.2 Install OneDrive for Business Apps
Access OneDrive for Business from desktop and native mobile apps to easily store, sync and share from Windows 8, Windows RT and iOS devices. Download the apps and sign in using your iMail login ID and password. Note: Android devices are not supported currently. a. OneDrive for Business for Windows 8 and Windows RT b. OneDrive for Business Desktop App for Windows c. OneDrive for Business for iOS
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5.3 Sync OneDrive for Business to your computer
1. Sign in to your iMail account.
2. Click OneDrive at the top of the page
3. Click the Sync button.
4. At the prompt, click Sync Now to start the sync app wizard. The wizard automatically fills in the name and web address of your OneDrive for Business library.
5. You can click Show my files… in the wizard to open the synced OneDrive for Business library folder in File
Explorer. The folder is listed in your Favourites with the name “OneDrive @Sunway University College.”
5.4 Create, edit and share documents online
1. Click OneDrive at the top of the page
2. Click on New document, select type of file you want to create from the list.
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3. Type in the document name and click OK
To edit the documents
Just click on the file name and edit from the browser or you can choose to edit locally from your PC which use full functionality of the Microsoft Office products.
To share documents
1. Just click on the padlock icon to share your files with others. By default, all documents created in your iMail account can only view by yourself.
2. Choose your preferred method to share your files, enter necessary info and click Share.
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6. Microsoft Office 365 ProPlus for students
Starting June 2014, Sunway Education Group will begin providing Microsoft Office 365 ProPlus for students at no cost. The Microsoft software license agreement Sunway Education Group paid for cover all current active students with the latest version of full Office suite usage at institution and at home.
6.1 How do I install Office 365 ProPlus?
1. Browse to http://www.imail.sunway.edu.my
and login using your iMail login ID and password.
2. Once logged in, click on the gear icon in the top right hand corner and choose “Office 365
Setting”.
3. Click on Software to get started.
4. Start downloading the software by clicking on the Install button. The activation is handled automatically when you sign in with your iMail login ID and password. Thus, it does not required any product keys for activation.
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5. You will see the following screen shots as shown below.
6. Click Next.
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7. Choose Use recommended settings then click Accept.
8. Sign in with your iMail login ID and password to start using it.
6.2 How do I activate my license?
You should activate your Office ProPlus 365 installation with your Sunway iMail login ID and password. Please note that you DO NOT need a product key.
6.3 What is included with Office 365 ProPlus subscription license?
Office 365 ProPlus for PC (Office 2013 ProPlus base applications)
Office 365 ProPlus for Mac (Office 2016 for Mac base applications)
Office Mobile for iPhone
Office Mobile for Android
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6.4 How many machines/devices can I run this application?
Each subscription license allows you to run Office on up to 5 machines being Mac or PC. You can also run Office Mobile for Android or Office Mobile for iPhone on up to 5 mobile devices or tablets.
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6.5 How do I know how many machines I have installed with this application?
Go to O365 Setting > Click on Software, then you can see which computers are installed with
Office 365 Pro Plus and how many remaining installs. You can deactivate the license anytime for the particular machine by clicking on the Deactivate link.
6.6 Is this a full version Office and available for offline use?
Yes, this is full Office on the PC, Mac, iPhone, and Android platform and all are available for offline use.
6.7 What application come with Office 365 ProPlus for PC, Mac, Office Mobile for iPhone and Office Mobile for Android?
i. For PC
Word 2013, Excel 2013, PowerPoint 2013, OneNote 2013, Access 2013, Publisher 2013,
Outlook 2013, Skype for Business 2013 and InfoPath 2013.
ii. For Mac
Office 2016 versions of Word, Excel, PowerPoint, and Outlook.
iii. For Apple devices
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Word Mobile, Excel Mobile and PowerPoint Mobile. OneNote and Skype for Business Mobile available as separate download. See here for more options.
iv. For Andriod devices
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Word Mobile, Excel Mobile and PowerPoint Mobile. OneNote and Skype for Business Mobile available as separate download. See here for more options
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6.8 What are the system requirement for Office 365 ProPlus?
Windows
Operating System
Windows 8.1
Windows 8
Windows 7
Windows Server 2012 R2
Windows Server 2012
Windows Server 2008 R2
32-bit Office can be installed on 32-bit or 64bit operating systems and 64-bit Office can only be installed on 64-bit operating systems.
Computer and processor
1 GHZ or faster x86 or 64-bit processor with
SSE2 instruction set.
Memory
1 GB RAM (32-bit)
2 GB RAM (64-bit) recommended for graphics features, Outlook Instant Search, and certain advanced functionality.
Disk space
3 gigabytes (GB)
Monitor resolution
1024 x 768
Mac
A Mac computer with an Intel processor.
Mac OS X version 10.10 or later.
1 GB of RAM recommended.
2.5 GB of available hard disk space.
HFS+ hard disk format (also known as
Mac OS Extended or HFS Plus).
DVD drive or connection to a local area network (if installing over a network).
1280 x 768 or higher resolution monitor
At least Apple Safari 5
Supported devices
PC: Office 2013 versions of Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access. Windows 7 or later required.
Mac: Office 2016 versions of Word, Excel, PowerPoint, and Outlook. Office 2016 for
Mac requires Mac OS X 10.10 or later. Office for Mac 2011 requires Mac OS X 10.6 or later.
Windows tablet: Office 2013 versions of Word, Excel, PowerPoint, OneNote, Outlook,
Publisher, and Access. Windows 8 or higher required. Office Mobile applications
(Word, Excel, PowerPoint, and OneNote) require Windows 10.
iOS: Office for iPad® and iPhone requires iOS 7.0 or higher.
Android: Office for Android™ can be installed on tablets and phones that meet the following criteria: running Android KitKat 4.4 or later version and have an ARM-based or Intel x86 processor.
6.9 Do student have to sign into Office 365 to use any of these application with
Office 365 ProPlus?
Yes, a valid Office 365 ProPlus license tied to a valid Office 365 login for students is required to enable any of the four Office 365 ProPlus features.
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6.10 What happen when I’m no longer a student or graduate from SEG?
Once you are no longer a student or graduate from SEG, you will need to purchase a license or subscription directly from Microsoft to continue to use the programs on your devices or you can uninstall them at that time. Your documents that you created are still accessible and can be opened in other programs capable of opening those file types.
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06/12/2013
10/09/2013
16/08/2013
12/08/2013
17/07/2013
12/12/2012
22/12/2010
28/06/2010
2.4
2.3
2.2
2.1
2.0
1.2
1.1
1.0
Cynthia Tan
Cynthia Tan
Cynthia Tan
Cynthia Tan
Cynthia Tan
Lenny Valerie
Lenny Valerie
Lenny Valerie
iMail Student User Guide
Appendix
Change History Log
Date
27/02/2015
10/10/2014
20/06/2014
03/06/2014
07/03/2014
Rev
3.4
3.3
3.2
3.1
3.0
PIC
Cynthia Tan
Cynthia Tan
Cynthia Tan
Cynthia Tan
Cynthia Tan
Description of Changes
Updated Chapter 1.2 and 1.3 on password change new procedure.
Updated iZone screenshot in Chapter 1.3 and
Chapter 6.8.
Added installation screenshots in Chapter 6.
Updated Chapter 1.1.2 and 2.9.2.
Added Chapter 6 Microsoft Office 365 ProPlus student user guides.
Revamps the documents with the contents of
Microsoft Office 365 for Education A2 plan features.
Added mnemonic email address info.
Updated the content from Wave14 to Wave15.
Updated Chapter 2.7, 2.8 and 2.9.
Added Chapter 2.7 to the user guide.
Update the document to new Office 365 configuration and interface.
Update the document using new iZone
Update SUN-U Logo
Document Creation
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Advertisement
Key Features
- Access email, calendar and contact
- 50GB mailbox sizes
- Instant messaging and Web conferencing
- Create and edit documents using Office Web Apps
- 1TB online storage
- Collaborate with others in real time
- Edit documents from virtually anywhere via a web browser
- Sync your documents across multiple devices