Security Center Video Unit Configuration Guide 5.2 SR10

Security Center Video Unit Configuration Guide 5.2 SR10
Security Center
Video Unit Configuration Guide
5.2 SR10
Click here for the most recent version of this document.
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Document information
Document title: Security Center Video Unit Configuration Guide 5.2 SR10
Document number: EN.500.007-V5.2.C10(2)
Document update date: March 11, 2015
You can send your comments, corrections, and suggestions about this guide to
[email protected]
gtap.genetec.com | Security Center Video Unit Configuration Guide 5.2 SR10
EN.500.007-V5.2.C10(2) | Last updated: March 11, 2015
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Contents
About this guide .
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3
Configuring network connection
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Select ACTi video streams .
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3
Upgrading ACTi unit firmware.
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Video unit configuration
ACTi .
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Enable PTZ controls for KCM-3911 units .
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Use auto-focus with ACTi units
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American Dynamics .
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Ampleye .
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Configuring a region of interest for a JPEG2000 encoder
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Configure Arecont cropped field of view
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Configuring Arecont camera image settings
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Arecont
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Configure picture settings .
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. 10
Configure illumination settings .
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. 10
Configure exposure settings
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. 11
Configure day/night settings
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Configure frequency
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Configure camera orientation .
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. 14
Configuring Arecont to use internal binning mode .
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Configuring for daylight binning
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Controlling Arecont binning
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Configuring for nighttime binning .
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Configuring for continual binning .
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. 15
Configuring Arecont Panomorph camera lenses
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. 15
Upgrading Arecont unit firmware .
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Configuring Arecont H.264 units .
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. 17
Enable input pins for Arecont units.
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. 17
gtap.genetec.com | Security Center Video Unit Configuration Guide 5.2 SR10
EN.500.007-V5.2.C10(2) | Last updated: March 11, 2015
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. 19
Configure VSIP-2 units.
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. 19
Configure VSS-441-R4TE units.
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. 22
Change the default port for input pin events
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. 22
Configuring Basler units
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. 23
Set the encoder type for all video streams
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. 23
Configure the frame rate
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. 24
ATEME
Basler .
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Configure Basler BIP2 input/output pins
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. 25
Configure Basler BIP2-640c-dn units
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. 25
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Configure Axis H.264 cameras .
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. 26
Configure recording schedules .
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. 27
Configure trickling for Axis units .
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Axis
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. 28
Configuring the Axis T8310 Video Surveillance Control Board .
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Configure multi-view areas
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. 32
Creating PTZ patterns .
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Configuring PTZ control for the Q8721/22-E .
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Configuring hostname address resolution .
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. 36
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Configure PTZ patterns
Edit PTZ presets
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Configure P7701 units .
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Configure capture resolutions .
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Enabling audio .
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Enable audio out anti-jitter buffering for Axis units .
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Configure dewarping for M3007 and M3027 units .
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Configure temperature control devices .
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Enabling shock detection .
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Configuring remote zoom and focus for live monitoring
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Configuring cameras that support the Axis VMD 3.1 application
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Controlling the bit rate with firmware 5.6 and greater .
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Adding the Axis C3003-E network speaker horn
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Configure video analytics .
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Configuring Bosch H.264 units .
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. 46
gtap.genetec.com | Security Center Video Unit Configuration Guide 5.2 SR10
EN.500.007-V5.2.C10(2) | Last updated: March 11, 2015
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Configure the video resolution .
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. 46
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Configuring Bosch Divar 700 DVRs
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. 47
Configure Bosch audio inputs .
Configure Analog cameras .
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. 47
Configure network cameras
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. 47
Configure recording settings
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. 48
Enabling edge recording on Bosch units
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. 49
Configuring Bosch VRM units .
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. 50
Enable edge playback requests option
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Enable audio recording .
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Enable Metadata recording for Forensic Search .
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. 52
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Configure the Bosch Intuikey CCTV keyboard .
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Configuring Bosch units to receive hardware motion detection events .
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Configuring the VJT XTCXF transcoder
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Configuring Canon VB-C60 and VB-C500D units .
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. 57
Canon .
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Grant user access
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. 57
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. 57
Enable PTZ control for VB-C60 units .
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Configuring Canon VB-H series units for unit motion detection
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. 58
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. 59
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Enable MJPEG streaming .
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Configure the NETH264ENC encoder .
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. 59
Adding the NETH264ENC encoder to Security Center .
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UDP Multicast .
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UDP Unicast
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RTSP/RTP Unicast .
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Comtex
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. 63
Configure WB-H811 units .
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. 63
Configure PTZ for WB-H811 units .
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. 63
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. 64
Dynacolor .
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. 65
Adding VGA Broadcaster units to Security Center .
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. 65
Configuring VGA Broadcaster Lite units
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. 66
Configure VGA Broadcaster units (firmware 2.4.0 or later) .
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. 66
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gtap.genetec.com | Security Center Video Unit Configuration Guide 5.2 SR10
EN.500.007-V5.2.C10(2) | Last updated: March 11, 2015
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GeoVision.
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. 67
Evervision .
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. 68
Configuring the Evervision IPE3510 and IPE4100 .
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. 68
Configuring the Evervision IPE4100 for PTZ control
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. 68
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. 69
Configuring ImmerVision Panomorph camera lenses .
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. 69
ImmerVision .
Interlogix .
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. 72
Configure Discovery 105-E (UVE-101) units
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. 72
Enable software motion detection .
Configuring VisioWave units .
Add VisioWave units
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. 73
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. 73
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. 73
Configure video ports .
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. 74
Enable PTZ
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. 74
IONodes .
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. 76
IQinVision
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. 77
Configuring virtual zones .
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. 77
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. 77
Using H.264 multicast streaming
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. 78
Configure input pin wiring .
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. 79
Configure input pin events on the standby Archiver
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. 79
Change the default port for input pin events
Mango DSP
Mavix .
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. 79
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. 81
Configuring MediaRacer units .
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. 81
Add Mavix MediaRacer units
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. 81
Configure PTZ controls
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. 82
Change the IP address .
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. 83
Configure MediaRacer 152 units
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. 84
Configure MediaRacer 250 units
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. 85
Select H.264 or MPEG-4 streaming .
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. 85
Configure the stream settings
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. 86
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. 87
Configure Oncam Grandeye 360 fish-eye camera lenses
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. 87
Oncam Grandeye .
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. 89
Configuring MVIDIPv4 units .
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. 89
Disable IGMPv3 support
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. 89
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gtap.genetec.com | Security Center Video Unit Configuration Guide 5.2 SR10
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Enable MPEG-4 start code lookup offset
Panasonic .
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. 90
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. 91
Configuring H.264 software motion detection .
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. 91
Configuring multi-streaming in MJPEG
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. 91
Configuring I/O pins .
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. 92
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Configure capture resolutions .
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. 93
Configuring edge analytics for WJ-NT314 units
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Configure WJ-GXE100 (DG-GXE100) and WJ-GXE500 (DG-GXE500) units .
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Configure the WJ-GXE100 serial port to control a PTZ camera .
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Use auto-pan with Panasonic units .
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Configuring the Panasonic WV-CU950 Ethernet keyboard .
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Configuring the keyboard .
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Security Center configuration .
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Configuring Variable Image Quality on Specified area (VIQS) .
Configuring Auto tracking .
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Configuring audio for Panasonic WV series units .
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Configuring Panasonic 360-degree cameras for VGA Quad streams mode .
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Pelco .
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Configuring motion detection .
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Adding NET54xx encoder series
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Configuring dual-streaming for Pelco IP series .
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Configuring NET5301T units .
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Configuring Pelco Sarix units .
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Naming Sarix Spectra HD PTZ preset tours.
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Samsung .
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Configuring SNF-7010 units
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Configuring SNP-3750 units
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Configuring SNF-8010 and SNF-8010VM units.
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Configuring Samsung ONVIF units to stream at the proper framerate .
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Configuring Samsung ONVIF units for unit motion detection .
Creating video profiles .
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Enabling face and audio detection .
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Sanyo .
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Configure VCC-HD5X00 units .
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Add Sanyo ONVIF units
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Sentry 360 .
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Configure Sentry 360-degree fish-eye camera lenses .
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Change the default port for motion events .
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Configuring a Transaction timeout for Sony 5th generation cameras.
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Creating Sony PTZ patterns .
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Sony
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Configure the preset tour
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Test the Sony PTZ pattern
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Using the Copy configuration tool .
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Configure Sony edge recording for 5th generation units .
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Configuring 5th generation units to receive VMF events .
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Configure Sony edge recording for 6th generation units .
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Maintaining 4:3 aspect ratio for the SNC-ZP550 .
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Configuring 6th generation units to stream at 60 frames per second .
Configuring 6th generation units to receive VMF events .
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Configuring 6th generation units to receive face detection events
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Enable audio out anti-jitter buffering
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Configuring Sony Panomorph camera lenses
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Adding a Teleste encoder as a multicast listener .
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Teleste .
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Verint .
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Configure S1808e-A and S1816e-A units
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Enable audio out anti-jitter buffering
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Configuring Vidcie body wearable cameras .
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Configuring the wiper on the Ulisse Compact IR360.
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Vidcie .
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Configure Vivotek fish-eye cameras .
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Configuring the Zepcam server and cameras.
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Adding Zepcam cameras
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Verifying the Zepcam camera and server connection from the camera
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Verifying the Zepcam camera and server connection from the server
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ix
About this guide
Some supported video units can be directly integrated into Security Center; that is you just
connect the unit to your network and then add the unit to your Security Center system from the
Config Tool. Other supported video units require additional set up from their web-based
configuration page before they can be added to Security Center.
This guide explains the pre-configuration instructions for selected video units, and any
additional configuration steps required for some video unit features to work in Security Center
5.2 SR10. It supplements the Security Center Administrator Guide.
NOTE For details such as firmware and certification status of the video units supported by
Security Center, see the Supported Devices list on Genetec’s Technical Assistance Portal (GTAP)
at https://gtap.genetec.com.
This guide is written for installers, integrators, and Security Center administrators. It assumes
you are familiar with the following concepts and systems:
•
•
•
•
Microsoft Windows operating system
Networking concepts and computer hardware knowledge
Security and video surveillance system concepts
Security Center applications
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x
Video unit configuration
This section contains the pre-configuration instructions for adding selected video units in
Security Center 5.2 SR10. It also includes additional configuration steps required for some video
unit features to work in Security Center. This section is organized by manufacturer and/or
model.
This section includes the following topics:
•
•
•
•
•
•
•
•
•
•
•
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•
•
•
•
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•
•
•
•
•
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•
•
•
•
"ACTi" on page 3
"Ampleye" on page 6
"Arecont" on page 8
"ATEME" on page 19
"Axis" on page 26
"Basler" on page 22
"Bosch" on page 45
"Canon" on page 57
"Cisco" on page 62
"Cobham" on page 59
"Comtex" on page 63
"Dynacolor" on page 64
"Epiphan" on page 65
"GeoVision" on page 67
"ImmerVision" on page 69
"Interlogix" on page 72
"IQinVision" on page 77
"Mango DSP" on page 78
"Mavix" on page 81
"Oncam Grandeye" on page 87
"OTN" on page 89
"Panasonic" on page 91
"Pelco" on page 102
"Samsung" on page 104
"Sanyo" on page 113
"Sentry 360" on page 114
"Sony" on page 117
"Teleste" on page 132
"UDP Technology" on page 133
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1
•
•
•
•
"Verint" on page 134
"Vidcie" on page 136
"Videotec" on page 137
"Vivotek" on page 138
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2
ACTi
ACTi
This section describes the additional configuration steps required for some ACTi units to work
in Security Center.
•
•
•
•
•
"Configuring network connection" on page 3
"Select ACTi video streams" on page 3
"Upgrading ACTi unit firmware" on page 3
"Enable PTZ controls for KCM-3911 units" on page 3
"Use auto-focus with ACTi units" on page 4
Configuring network connection
To ensure that ACTi units have a valid network connection, the unit must be connected to the
network using a WAN port (not a LAN port).
Select ACTi video streams
Multi-streaming cannot be used with the ACTi extension in Security Center. You must select
which video stream to use for ACTi cameras in the Config Tool.
1 From the Video task in Config Tool, select the camera to configure.
2 Click the Hardware tab.
3 From the Video stream drop-down list, select MJPEG, MPEG-4, or H.264.
4 Click Apply.
After you are done: Configure the video stream settings as usual in the Video tab.
Upgrading ACTi unit firmware
To upgrade ACTi unit firmware, you must use the unit’s Web page, or the ACTi IP Utility. For
more information, see your ACTi manufacturer documentation.
Enable PTZ controls for KCM-3911 units
To enable PTZ controls for ACTi KCM-3911 units in Security Center, there is some additional
configuration required in the unit’s Web page.
1 Open the unit’s Web page.
2 Click Setup > Video & Audio > Camera Options.
3 From the Stream Mode drop-down list, select ePTZ or 6 Streams.
TIP The PTZ movements in Security Center might be smoother if you select the 6 Streams
mode.
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ACTi
Use auto-focus with ACTi units
The auto-focus feature is supported with the ACTi KCM unit series in Security Center. It must
be configured in the Specific commands dialog box in Security Desk.
1 In Security Desk, select the PTZ camera in the canvas tile.
2 In the PTZ widget, click Specific Commands (
).
3 In the Specific commands dialog box, click Set focus auto, and click Execute command.
Auto-focus is now activated.
4 Click Close.
5 Zoom in and out of the video image once.
The camera video image now focuses automatically.
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4
American Dynamics
American Dynamics
H.264 Video quality settings for the American Dynamics Illustra 400 and Illustra 600 must be
configured on the Web page of the unit.
To configure the Video Quality settings on the illustra 400:
1 Open the unit's Web page.
2 Click Setup > Audio and Video.
3 Beside Video quality set a Constant bit rate or a Fixed quality.
4 Click Save.
5 If the unit is already added in Security Center, restart the unit.
To set the Video Quality settings on the Illustra 600:
1 Open the unit's Web page.
2 Click Setup > Image> Codec.
3 Under Basic Settings beside Rate Control, set the desired bit rate.
4 Click Save.
5 If the unit is already added in Security Center, restart the unit.
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5
Ampleye
Ampleye
This section describes how to configure the region of interest for a JPEG2000 encoder on the
Ampleye Nox-20 camera.
Configuring a region of interest for a JPEG2000 encoder
To configure a region of interest:
1 From the Video task in Config Tool, select the camera to configure.
2 From the Resolution drop down list, select the desired resolution.
NOTE The resolution selected may not be respected if it’s too big for the tile in Security Desk,
or the region of interest is smaller than the full frame.
3 Click the Video tab, and click Set region of interest.
4 Use the X, Y, W, and H fields to set the Size and position of the region of interest.
5 Click OK.
6 Click Apply.
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Ampleye
NOTE There are some limitations for the width and height on a NOX-20 unit. For more
information, see your Ampleye documentation.
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Arecont
Arecont
This section describes the additional configuration steps required for some Arecont unit features
to work in Security Center.
•
•
•
•
•
•
•
"Configure Arecont cropped field of view" on page 8
"Configuring Arecont camera image settings" on page 9
"Controlling Arecont binning" on page 14
"Configuring Arecont Panomorph camera lenses" on page 15
"Upgrading Arecont unit firmware" on page 17
"Configuring Arecont H.264 units" on page 17
"Enable input pins for Arecont units" on page 17
Configure Arecont cropped field of view
You can specify the settings of a cropped field of view for Arecont units with H.264 and MJPEG
video streams.
1 From the Video task in Config Tool, select the camera to configure.
2 Click the Video tab, and set the Crop image setting to ON.
When you set this option to ON, you can crop the camera’s field of view.
3 Select the number of pixels to remove from the Left, Right, Top, and Bottom of the image.
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Arecont
The Video image size with your modifications is displayed underneath.
NOTE The resolution of the video may not exactly match the Video image size.
4 Click Apply to save your changes.
Configuring Arecont camera image settings
You can configure additional camera image setting in the Hardware tab of Arecont cameras in
Config Tool.
This section includes the following topics:
•
•
•
•
•
•
"Configure picture settings" on page 10
"Configure illumination settings" on page 10
"Configure exposure settings" on page 11
"Configure day/night settings" on page 12
"Configure frequency" on page 13
"Configure camera orientation" on page 14
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Arecont
Configure picture settings
You can configure the following picture settings in the Hardware tab of Arecont cameras in
Config Tool:
• Sharpness. Adjusts the image crispness.
• Blue. Adjusts the blue tint. This setting changes the camera's automatic white balance. Valid
value are from -64 to +64 for panoramic models, and -10 to +10 for other camera models.
NOTE It takes a few seconds for the camera to adjust to the new setting.
• Red. Adjusts the red tint. This setting changes the camera's automatic white balance. Valid
value are from -64 to +64 for panoramic models, and -10 to +10 for other camera models.
NOTE It takes a few seconds for the camera to adjust to the new setting.
Configure illumination settings
You can configure the following illumination settings in the Hardware tab of Arecont cameras
in Config Tool:
• Illumination mode. Adjusts the camera’s white balance settings based on the illumination
in the scene. From the drop-down list, choose one of the following options:

Automatic. The camera’s white balance is adjusted automatically.

Indoor. Assumes the camera is located indoors with tungsten or fluorescent lighting.

Outdoor. Assumes the camera is located outdoors with natural lighting.

Mix. Assumes the camera is located somewhere where there is a mix of tungsten or fluorescent lighting, and natural lighting.
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Arecont
Configure exposure settings
You can configure the following exposure settings in the Hardware tab of Arecont cameras in
Config Tool:
• Auto exposure. When this option is ON, it maintains the user-defined image brightness
under changing lighting conditions.
• Exposure Window. If the camera is not a panoramic model, you can specify the auto exposure window size and position.
a Next to the Auto exposure setting, click Exposure window.
b To re-size the exposure window, do one of the following:

In the Size and position section, enter the X, Y, W, and H coordinates.
X is the Top-left pixel, Y is the Bottom-left pixel, W is the Top-right pixel, and H is the
Bottom-right pixel.

Drag the green zone to the size you want.
If you have a cropped field of view, then the exposure window must be contained
within the cropped field of view. For more information about setting a cropped field of
view, see "Configure Arecont cropped field of view" on page 8.
•
c Click OK.
Low light mode. Adjusts the exposure to increase performance under low light conditions.
Exposure time is the amount of time the sensor is exposed to light. Short exposures result in
less light, creating darker images, and longer exposures create brighter images.
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Arecont

High speed. Allows you to set a fixed exposure time from the Short exposures slider.
NOTE Low values reduce motion blur, but may result in noisier video. Make sure you have
enough illumination to improve the image quality.



Speed. Enables short exposures ranging from 10 to 80 ms. The exposure time increases in
low light conditions.
Balanced. Enables medium exposures ranging from 20 to 80 ms in low light conditions,
resulting in a higher exposure time.
Quality. Enables longer exposures ranging from 40 to 200 ms. Motion blur may increase,
but video contains less noise under low light conditions.
Moon Light. Enables exposures of up to 500 ms if necessary. This mode results in more
motion blur for fast moving objects.
Short exposures. Sets the fixed exposure time when you set the Low light mode to High
speed. The range is from 1 to 80 ms.

•
Configure day/night settings
You can configure the following day/night settings in the Hardware tab of Arecont unit entities
in Config Tool.
NOTE These settings are only supported on dual-sensor cameras (for example, the AV3130 and
AV3135), and cameras equipped with an IR filter (DN and IR models).
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Arecont
• Day/Night mode. Determines whether the camera operates in daytime or nighttime
modes, which adjusts the amount of light.


Auto. Allows the camera to switch from daytime to nighttime conditions automatically,
based on the Switching Gain and Toggle Guard settings.
Day. Forces Day mode, and disables Night mode.
Night. Forces Night mode, and disables Day mode.
Switching Gain. Determines the level of darkness required for the camera to switch from
Day to Night mode when the Day/Night mode is set to Auto. Small values cause the camera
to switch to Night mode when there is still a lot light in the scene, and larger values cause
the camera to stay in Day mode much longer.

•
TIP For AV3130 and AV3135 units, you can set the gain from 0 to 18, and for other units you
can set it from 64 to 512.
• Toggle Guard. Adjusts the level of brightness required to switch from Night to Day mode.
This setting should be adjusted to prevent the camera from toggling modes during transitional lighting periods.
TIP Setting this option to 0 corresponds to the camera switching at 100%. For AV3130 and
AV3135 units you can set the toggle guard value from 0 to 6, and for other units you can set
it from 1 to 4.
Configure frequency
The frequency feature prevents flicker caused by lightning power line frequency.
NOTES
• This setting has no effect when the dominant light is sunlight.
• This setting loses effect if the camera’s Low light mode exposure option is set to High
speed, and the Short exposures value does not match the power line frequency. The Short
exposures value matches the power line frequency when it is close to a multiple of 8.3 ms
for 60 Hz, and a multiple of 10 ms for 50 Hz.
For information about configuring Arecont exposure settings, see "Configuring Arecont
camera image settings" on page 9.
1 In the Video task of the Config Tool, select the unit to configure.
2 Click the Properties tab.
3 In the Others section, select one of the following options:

For North America or Japan: 60 Hz

For Europe or China: 50 Hz
NOTE Some regions of Japan also use 50 Hz. Make sure you select the proper value.
4 Click Apply.
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Arecont
Configure camera orientation
You can set the camera’s orientation in the Hardware tab of Arecont cameras in Config Tool.
1 In the Logical View of Config Tool, select the camera to configure.
2 Click the Hardware tab.
3 From the Image Rotation drop-down list, select 0 or 180.
4 Click Apply.
Controlling Arecont binning
Arecont binning mode performs on the first stream of the encoder of single and multi-channel
cameras. The combination of the Day/Night mode selected on the unit’s Properties tab along
with the Binning Mode selected on the Video tab in Config Tool controls the resulting video
quality.
Configuring Arecont to use internal binning mode
You can configure the lighting conditions to use the camera’s internal logic.
1 In the Logical View of Config Tool, select the camera to configure.
2 Click the Properties tab.
3 From the Day/Night mode drop-down list, select Automatic.
NOTE Selecting the Binning Mode as either Day or Night on the Video tab has no effect.
Configuring for daylight binning
You can configure for daylight binning.
1 In the Logical View of Config Tool, select the camera to configure.
2 Click the Properties tab.
3 From the Day/Night mode drop-down list, select Day.
4 In the Video tab of Config Tool, select Day from Binning Mode.
NOTE If you select Night, there is no effect on binning.
Configuring for nighttime binning
You can configure for nighttime binning.
1 In the Logical View of Config Tool, select the camera to configure.
2 Click the Properties tab.
3 From the Day/Night mode drop-down list, select Night.
4 In the Video tab of Config Tool, select Night from Binning Mode.
NOTE If you select Day, there is no effect on binning.
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Configuring for continual binning
You can set the cameras to always bin the pixels. It does not matter what is selected from the
Day/Night mode in the camera’s Properties tab.
1 In the Video tab of Config Tool, select both Night and Day from Binning Mode.
Configuring Arecont Panomorph camera lenses
Before viewing video with an Arecont camera equipped with a panomorph lens in Security
Desk, you must configure the lens in Config Tool.
NOTE An example of such a camera is the AV5245DN.
Before you begin: Check on your camera and your lens box to determine whether they support
automatic configuration.
1 From the Video task in Config Tool, select the camera to configure.
2 Click the Hardware tab.
3 From the Lens type drop-down list, select Panomorph.
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4 Click the Edit (
) button.
The Configure lens dialog box opens.
.
5 Select the Camera position if the selected camera and panomorph lens do not support
automatic configuration.
6 Select the Panomorph Lens Type (RPL) if the selected camera and panomorph lens do not
support automatic configuration. The lens type is listed on the lens box; sometimes it is on
the lens ring.
7 Set the Maximum dewarped resolution values. The resolution values must be a multiple of
4 and preferably at a 4:3 ratio. For example, 320x240 or 640x480.
NOTE The resolution set here is the output resolution for the lens viewer. The actual camera
feed resolution is set in the Video tab.
8 Click Calibrate.
A message will display telling you if the lens was calibrated successfully. The calibration may
fail for the following reasons:

It is too dark.
TIP Calibrate your lens when it is bright. This ensures that the calibration will succeed and
dewarping will work even when it is dark.

The lens is not installed or positioned correctly.

There is no lens or the lens type is wrong.
NOTE If the camera is moved the lens should be calibrated again.
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When the selected camera and panomorph lens support automatic configuration, the
camera position is displayed automatically in the Camera position drop-down list. Also,
the RPL is displayed automatically in the Panomorph Lens Type (RPL) drop-down list.
9 Click OK.
10 In the Hardware tab, click Apply.
After you are done: For your changes to take effect, remove the camera from all Security Desk
tiles, and then re-add the camera. For information about dewarping Panomorph lenses, see the
Security Desk User Guide.
Upgrading Arecont unit firmware
To upgrade the firmware for Arecont units, you must use the Arecont Firmware Loader. Before
you upgrade, you must ensure that the unit is not streaming video. If the unit is streaming video,
remove the schedule from the camera.
Configuring Arecont H.264 units
To use key frame-related functions (such as still alarms) with Arecont H.264 cameras, you must
set a high frame rate, or modify the frame interval between key frames. To change the interval
setting, use the following URL: http://<camera.ip>/setreg?page=3&reg=21&val=<value meant
to replace the 50>. For example, if your camera IP is 10.1.24.35 and you want to change the
interval setting to five, you would type: http://10.1.24.35/setreg?page=3&reg=21&val=5.
NOTE If you are using an Arecont SurroundVideo IP Camera, you must replace the 21 in the
URL with 100 (http://10.1.24.35/setreg?page=3&reg=100&val=5).
Enable input pins for Arecont units
When using input pins with Arecont units in Security Center, the Archiver sends a request to
the camera to know the state of the input pin. By default, input pins for Arecont units are
disabled in Security Center. To use input pins, the DisableInputPins advanced setting must be
deactivated for the Arecont extension.
1 From the Video task in Config Tool, select the Archiver to configure.
2 Click the Extensions tab, and then click the Arecont extension.
3 At the bottom of the Extensions tab, click Advanced settings.
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4 In the Advanced settings dialog box, click
.
5 In the Name column, type DisableInputPins.
6 In the Value column, type 0.
7 Click
to add a new field.
8 In the Name column, type InputPinsPolltime.
9 In the Value column, type how many milliseconds the Archiver should wait in between
sending requests to the camera for the input state.
10 Click Close.
11 In the Extensions tab, click Apply.
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ATEME
ATEME
This section describes the additional configuration steps required for some ATEME units to
work in Security Center.
This section includes the following topics:
• "Configure VSIP-2 units" on page 19
• "Configure VSS-441-R4TE units" on page 20
Configure VSIP-2 units
Complete the following configuration steps before adding ATEME VSIP-2 units to the Config
Tool:
1 Open the unit’s Web page.
2 Click Video Settings > Physical Input.
3 On the Physical Video Input Settings page, set the Scan mode to Progressive.
4 Click Save to apply your changes.
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Configure VSS-441-R4TE units
Before adding ATEME VSS-441-R4TE units in Security Center, you need to configure the video
inputs, enable all video streams, and configure the serial port on the unit’s Web page.
1 Open the unit’s Web page.
2 Click Video Settings > Physical Input.
3 On the Physical Video Input Settings page, click the Video 1 input tab.
4 From the Color System drop-down list, select NTSC.
5 From the Scan Mode drop-down list, select Progressive.
6 Repeat Step 3 to Step 5 for every video input.
7 Click Save.
8 Click Streaming settings > Video Stream Settings.
9 On the Video Streams Settings page, click the Video 1 input tab, and then click the Stream
1 tab.
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10 Select the Enable stream option.
11 Repeat Step 9 and Step 10 for every video input, and every video input stream.
12 Click Save.
13 Click Serial Interface > Tunneling.
14 On the Serial Interface Tunneling page, configure the serial port as desired.
NOTE The port settings should match your PTZ camera settings.
15 Click Save.
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Basler
Basler
This section describes the additional configuration steps required for some Basler units and
features to work in Security Center.
This section includes the following topics:
•
•
•
•
"Change the default port for input pin events" on page 22
"Configuring Basler units" on page 23
"Configure Basler BIP2 input/output pins" on page 25
"Configure Basler BIP2-640c-dn units" on page 25
Change the default port for input pin events
In order to receive input pin events from Basler units, the Archiver role needs to open a TCP
port for its HTTP server. The default port is 8008. If this port is already in use on the Archiver
role machine, you can change the default port.
To change the default port:
1 On the Archiver role machine, to the installation directory, located in C:\Program
Files\Common Files\DVR Software 5.2\Extensions\Drivers\ on 32-bit machines, and
C:\Program Files (x86)\Common Files\DVR Software 5.2\Extensions\Drivers\ on 64-bit
machines.
2 Open the EventHttpServerConfiguration.xml file in Notepad.
Text similar to the following is displayed:
<EventHttpServerConfiguration>
<HttpServerPort>8008</HttpServerPort>
</EventHttpServerConfiguration>
3 Change the value of the HttpServerPort from 8008 to something else, such as 8009.
NOTE The value for the HttpServerPort must be the same for all standby Archivers associated
with the unit.
4 Save the file, and restart the Archiver role.
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Configuring Basler units
Complete the following configuration procedures before adding Basler units in Security Center.
This section includes the following topics:
• Set the encoder type for all video streams
• Configure the frame rate
Set the encoder type for all video streams
For each video stream you’ll be using, you need to select the encoder type you want to use to
compress the stream.
1 Open the unit's Web page.
2 Click Configuration > Camera Configuration > Streaming.
3 Click one of the video stream tabs.
4 From the Encoder Type drop-down list, select the desired encoder type for that stream.
NOTE Multicast can only be used with Stream0. To use multicast with Stream0, set the
Encoder Type to H.264 or MPEG-4.
5 Repeat Step 4 for each video stream you want to use.
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NOTE You can disable Stream1 and Stream2 if you are not using them. From the Encoder
type drop-down list, select Off. Only disable Stream2 if Stream1 is also disabled.
6 To save your settings, close the Streaming section of the unit's Web page.
After you are done: If the unit was already part of your Security Center system, restart the unit
to apply your changes.
Configure the frame rate
For Basler units to stream at the exact frame rate set in Security Center, you must configure the
Exposure Mode setting on the unit’s Web page.
1 Open the unit's Web page.
2 Click Configuration > Camera Configuration > Image Controls.
3 From the Exposure Mode drop-down list, select Prioritize: Framerate.
4 To apply your settings, close the Image Controls section of the unit’s Web page.
If you want the video streams to use a frame rate other than the values available in Security
Center, you also need to change the Frame Rate Mode setting in the unit’s Web page.
5 Click the Camera Configuration > Streaming tab.
6 Click the Global tab.
7 From the Frame Rate Mode drop-down list, select the desired frames per second value.
When you change the Global Frame Rate Mode setting, the frame rate values available in
Security Center change. The values available in Security Center are 1:1, 1:2, 1:4, and 1:8 of
the Global Frame Rate Mode value.
After you are done: If the unit was already part of your Security Center system, restart the unit
to apply your changes.
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Configure Basler BIP2 input/output pins
Basler BIP2 pins are bidirectional; they can be designated as inputs or outputs. Before adding
Basler BIP2 cameras in Security Center, you must define the pins as inputs or outputs in the
unit’s Web page.
1 Open the unit's Web page.
2 Click Configuration > Camera Configuration > Input/Output.
3 Click the Digital I/O tab, and then click the I/O 0 (pin 0) tab.
4 From the Direction drop-down list, select Input or Output, depending on how you want
the pin to be configured.
EXAMPLE If you want to receive hardware motion detection events in Security Center you
need to select Output for all the pins.
5 Repeat Step 3 and Step 4 for each available pin.
NOTE Basler BIP2 units only support one input.
6 To apply your settings, close the Input/Output section of the unit's Web page.
After you are done: If the unit was already part of your Security Center system, restart the unit
to apply your changes.
Configure Basler BIP2-640c-dn units
For Basler BIP2-640c-dn units to work at a high frame rate, additional configuration steps are
required in Security Center.
To configure H.264 streams at 100 fps:
1 The camera must be configured for a sensor frame rate of 100 fps.
2 Stream0 of the camera must be configured for MJPEG, and a frame rate scaling of 1/8
(meaning Stream0 would yield only 12.5 fps).
3 Stream1 must be configured for H.264.
4 Stream2 must be switched off (the user cannot use MPEG4 simultaneously).
Depending on the complexity and the amount of movement in the scene, the frame rate may
drop from 100 to 95. This happens particularly if the camera's text overlays are activated.
To configure MJPEG streams at 60 fps:
1 The camera must be configured for a sensor frame rate of 60 fps.
2 Stream0 of the camera must be configured for MJPEG.
3 Stream1 and Stream2 must be switched off (the user cannot use H.264 or MPEG4 simultaneously).
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Axis
This section describes the additional configuration steps required for some Axis unit features to
work in Security Center.
This section includes the following topics:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
"Configure Axis H.264 cameras" on page 26
"Configure recording schedules" on page 27
"Configure trickling for Axis units" on page 28
"Configuring the Axis T8310 Video Surveillance Control Board" on page 29
"Configure multi-view areas" on page 32
"Creating PTZ patterns" on page 33
"Configuring PTZ control for the Q8721/22-E" on page 35
"Configuring hostname address resolution" on page 36
"Configure P7701 units" on page 37
"Configure capture resolutions" on page 38
"Enabling audio" on page 38
"Enable audio out anti-jitter buffering for Axis units" on page 39
"Configure dewarping for M3007 and M3027 units" on page 40
"Configure temperature control devices" on page 41
"Enabling shock detection" on page 41
"Configuring remote zoom and focus for live monitoring" on page 42
"Configuring cameras that support the Axis VMD 3.1 application" on page 42
"Controlling the bit rate with firmware 5.6 and greater" on page 43
"Adding the Axis C3003-E network speaker horn" on page 43
Configure Axis H.264 cameras
To increase the image quality and decrease the bit rate for Axis H.264 video streams, the
recording stream can be configured to use the Main profile in Config Tool.
NOTE The Main profile is only supported on some Axis H.264 models. If the Profile option is not
available in Config Tool, then the camera does not support the profile selection feature.
1 From the Video task in Config Tool, select a camera to configure.
2 Click the Video tab, click the Stream 1 tab.
3 From the Profile drop-down list, select Main profile.
4 Click Apply.
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Configure recording schedules
Best practice: For Axis units with firmware prior to version 5.40, it is best practice to create
scheduled events using the unit’s Web page, instead of configuring the recording schedules in
the Recording tab in Config Tool. The shorter the sequence the better; therefore, it is also recommended to create multiple scheduled events per day rather than one large one.
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Configure trickling for Axis units
To use trickling with Axis units, it is recommended to use an enhanced memory card such as a
SanDisk Extreme. These cards are better suited for professional 24/7 surveillance applications
and will have a longer life span. For more information about which SD cards are recommended
for use with your unit, see your Axis documentation.
To avoid having an Axis camera’s SD card fill up and stop recording when trickling is enabled, it
is recommended to remove older recordings.
1 Open the unit’s Web page.
2 Click Setup > System Options > Storage > Overview.
3 Select SD Card.
4 In the Storage Management page, select Remove recordings older than and select the
number of days or weeks.
5 Click OK.
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Configuring the Axis T8310 Video Surveillance Control Board
The Axis T8310 Video Surveillance Control Board system allows you to control PTZ motors,
switch between cameras, control playback, customize peripheral buttons, etc. It consists of three
units that can be installed together, or as separate peripherals in Security Desk:
• AXIS T8311. A joystick that allows you to accurately control the pan/tilt/zoom functions of
cameras on the network. It has three customizable axis, six customizable buttons, and is
configured like any other joystick.
For more information about configuring joysticks, see “Joystick configuration” in the
Security Desk User Guide.
• AXIS T8312. A keyboard that allows you to navigate quickly between workspaces, cameras,
views, and PTZ presets. It has 0-9 digits, and twelve customizable buttons.
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• AXIS T8313. A jog dial that allows you to look through video frames while controlling the
speed of the playback. The outer wheel of the jog dial controls the playback speed of the
selected video in the Archive Player, and the playback speed of the selected video in Instant
replay mode in the Live Viewer. The inner wheel navigates through the selected video forwards frame-by-frame, or backwards keyframe-by-keyframe. It also has six customizable
buttons.
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The AXIS T8312 and the AXIS T8313 can be used together as one external keyboard, and associated to Security Desk commands of your choice. The 12 customizable buttons on the T8312
keyboard are mapped first, followed by the 6 buttons on the T8313 jog dial.
Before you begin: If the CCTV keyboard is currently being used in another client application,
disconnect it.
• In Security Desk, click Options > Peripherals > Keyboard > Disconnect.
NOTE If you cannot see the Disconnect button, clear the Connect to keyboard
automatically option.
To configure the Axis CCTV keyboard:
1 In Security Desk, click the Home tab, and click Options > Peripherals > Keyboard.
2 From the Keyboard protocol drop-down list, select Axis Control Board.
3 From the Button column, select a button to configure.
4 Under Down command, expand the drop-down menu to see a list of commands you can
choose from.
You can associate a Down command and Up command for each button. The Up command
is optional.
5 Click Save.
The Axis CCTV keyboard is now ready to use in Security Desk.
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Configure multi-view areas
The Axis multi-view feature enables the creation of additional streams by cropping the camera’s
field of view. Additional configuration is required for the Axis multi-view feature to work in
Security Center.
1 Open the unit’s Web page.
2 Click Setup > Video & Audio > View Areas.
3 Click the Add button.
A new view area is created (Example: View Area 1).
4 Select the location and size of the new view area.
You can modify the view area size by dragging the lower-right corner of the selected area.
5 Set the Aspect ratio to 4:3, 16:9, or 11:9.
6 Select the appropriate Video stream resolution for the area size.
IMPORTANT You must manually set the video stream resolution in Security Center to match
the resolution set in the unit's Web page for the multi-view feature to work.
7 Click Save.
8 Do one of the following:


If the unit is not yet part of the Security Center system, add it in the Config Tool. For
more information on adding video units in Security Center, see “Adding video units to
your system” in the Security Center Administrator Guide.
If the unit is already in the Security Center system, restart the Config Tool to update your
changes.
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Creating PTZ patterns
PTZ patterns can be created for some Axis cameras through the guard tour feature. An Axis
guard tour is similar to a Security Center PTZ pattern; it is a series of presets (including camera
position, iris, and focus settings) which can run in the Security Desk or Config Tool the same as
any other PTZ pattern. Refer to your Axis camera’s documentation for more information on
guard tours.
Configure PTZ patterns
Once an Axis camera that supports the guard tour feature is added in Security Center, empty
patterns are automatically created, initially named “0 - Untitled” through “10 - Untitled”. These
patterns can then be renamed in the Config Tool, and configured in the Axis camera’s Web page.
IMPORTANT Do not create new patterns or rename patterns in the Axis camera’s Web page. This
will result in unusable patterns. Instead, perform all of these actions in Security Center.
Before you begin: The following is required to configure PTZ patterns in Security Center:
• The Axis camera you are using must have the guard tour feature, and be running firmware
•
version 4.40 or later. For a list of Axis cameras that currently support this feature, see the
Supported Devices list on Genetec’s Technical Assistance Portal (GTAP): https://gtap.genetec.com/Library/SupportedDevices.aspx. Please note that you’ll be required to login using
your e-mail address and password.
Standard user privileges for working with PTZ patterns must be enabled.
To rename PTZ patterns:
1 From the Video task in Config Tool, select the Axis camera that contains the PTZ patterns
you want to rename.
2 Click Live video
in the Common tasks area.
3 In the PTZ advanced mode commands, select the pattern you want to rename from the Pattern drop-down list.
4 Click the Rename
button.
5 In the dialog box that appears, enter a new name for the pattern.
6 Click Rename.
The pattern’s new name is reflected in Security Center and in the Axis camera’s Setup configuration Web page.
7 Repeat Step 1 to Step 6 for each pattern to be configured.
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To configure Axis guard tours:
1 Open the Axis camera’s Web page.
2 Follow the Axis documentation that comes with your camera to configure the Axis guard
tours (PTZ patterns renamed in Security Center).
NOTE Since Security Center creates empty Axis guard tours (PTZ patterns) when the camera
is added, when you configure the guard tours in the camera’s Web page you are modifying the
existing Security Center presets as opposed to adding new ones.
The configured Axis guard tours become available in Security Center to use as PTZ patterns for
the camera.
After you are done: Test the Axis PTZ patterns in Security Center. They should run the same
way as other PTZ patterns.
Edit PTZ presets
You can edit presets that are used in PTZ patterns on Axis cameras. When you make a change
to a preset, it is immediately reflected in the PTZ pattern.
IMPORTANT Make all of your changes in Security Center, not in the camera’s Web page.
1 In the PTZ advanced mode commands in Config Tool or Security Desk, select the preset
you want to edit from the Presets drop-down list.
2 With the PTZ controls, adjust the camera position, iris, zoom, and focus settings to the
desired positions.
If you are working in the Security Desk, you can also click inside the tile and move the camera to a new position.
3 Click the Edit
button.
The current position and settings of the camera are recorded. Changes to the preset are
reflected for all PTZ patterns that use this preset on the Axis camera.
If a PTZ pattern using the preset is currently playing, it stops. If necessary, restart it. At this
point changes to the preset take effect.
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Configuring PTZ control for the Q8721/22-E
The Q8721-E and Q8722-E are units that have two cameras on the same unit. The Q8721-E has
a Q1755 and Q1921, and the Q8722-E has a Q1755 and a Q1922. The PTZ control must be
enabled on the Q1755 unit.
1 From the Video task in Config Tool, select the Q1755 unit and click the Peripherals tab.
2 Select the Serial (RS422/485) port.
3 In the Serial port properties dialog box enter the following settings:

Data bits: 8

Parity: None

Stop bits: 1

Baud rate: 2400

Mode: RS485 2-wire
4 Click Save.
5 Click the Properties tab, and select the External pan tilt module connected option.
6 Click Apply.
7 Make sure the Activate PTZ option is enabled on the Q1755 unit’s Web page. For more
information on how to enable this option, see your Axis documentation.
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Configuring hostname address resolution
In order for Security Center to detect which units have changed their IP address and
automatically reestablish a connection, the Allow hostname address resolution option must be
selected in the Axis Extensions tab.
1 From the Video task in Config Tool, select the Archiver you want to configure and click the
Extensions tab.
2 Under Installed extensions click Axis then select Allow hostname address resolution.
The discovery is performed every hour, but can be configured in minutes using the Advanced
Settings dialog box.
To do this:
1 At the bottom of the Extensions tab page, click Advanced settings.
2 Click the
button.
3 Under Name enter UnitReenrollmentPeriod.
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4 Under Value, enter in minutes how often you want the discovery to be performed. For
example, if you want the discovery to be done every 15 minutes, enter 15.
5 In the Advanced settings dialog box, click Close.
6 In the Extensions tab, click Apply.
Configure P7701 units
Complete the following configuration steps before adding Axis P7701 units to Security Center.
1 Open the unit’s Web page.
2 Click Video & Audio > General Setup.
3 Depending on the video output mode required, do one of the following:

If VGA and DVI output mode is required, do the following:
i From the Video output drop-down list, select VGA and DVI.
ii From the TV system drop-down list, select the required analog format.
NOTE NTSC and PAL will be disabled as Analog format options in Config Tool.

If composite output mode is required, select Composite from the Video output option.
NOTE NTSC and PAL will be the only Analog format options available in Config Tool.
4 Click Save.
5 If the unit is already added in Security Center, restart the unit.
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Configure capture resolutions
For Axis cameras that support multiple capture modes, such as the Q1614, you must configure
the Capture mode on the unit’s Web page before adding the unit in Security Center.
1 Open the unit’s Web page.
2 Click Setup > Video & Audio > Camera Settings.
3 From the Capture mode drop-down list, select the desired resolution.
4 Click Save.
Enabling audio
For Axis cameras that support audio, the audio must be enabled on the unit’s Web page before
adding the unit in Security Center
1 Open the unit’s Web page.
2 Click Setup > Video & Audio > Video Stream.
3 Click the Audio tab and select the Enable audio option.
4 Click Save.
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Enable audio out anti-jitter buffering for Axis units
Axis extensions can be configured to use the audio out anti-jitter buffer. With this feature
enabled, the Archiver buffers the audio packet before sending it to the unit's audio decoder,
eliminating any jittering that may occur. To enable this feature, you need to activate the
AudioOutDelay advanced setting.
1 From the Video task in Config Tool, select the Archiver to configure.
2 Click the Resources tab.
3 At the bottom of the Resources tab, click the Advanced settings button.
4 In the Advanced settings dialog box, click the Additional settings button.
5 In the Additional settings dialog box, click
.
6 In the Name column, type AudioOutDelay.
7 In the Value column, type 400.
8 Click Close.
9 In the Advanced settings dialog box, click OK.
10 In the Resources tab, click Apply.
You are asked to restart the Archiver. Click Yes.
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Configure dewarping for M3007 and M3027 units
This section describes the additional configuration steps required to dewarp Axis M3007 and
M3027 camera images in Security Center.
What you should know:
M3007 and M3027 units display eight encoders by default. The only stream that can be
dewarped is the Overview stream (first encoder). For optimal performance (12 fps), it is
recommended to do one of the following:
• Turn off motion detection and recording for encoders two to eight in Config Tool.
• Disable unused views on the unit’s web page before adding the unit to Security Center:
a Open the unit’s web page.
b Click Setup> System options > Advanced > Plain config.
c Under Select a group of parameters to modify, select Image from the drop-down list
and click Select group.
d Since the only stream that can be dewarped is the Overview stream, disable the rest of
the streams by clearing the Enabled checkbox for each one and click Save.
When you add the unit to Security Center, encoders two to eight won’t be displayed in
the entity tree.
Before you begin:
• You must have a video card that has Pixel Shader 2.0a and that is compatible with DirectX
9.0.
• It is highly recommended to use the Out of process media components option in Security
Desk when dewarping Axis M3007-PV images. This option can be enabled from the Home
page of Security Desk by clicking Options > Video. It’s located under Advanced settings.
NOTE After changing the Advanced settings, you must restart Security Desk.
To configure dewarping for M3007-PV units:
1 From the Video task in Config Tool, select the camera configure.
2 Click the Hardware tab.
3 From the Lens type drop-down list, select Axis.
4 Click the Edit (
) button.
5 In the Configure lens dialog box, do the following:
a Set the Camera position.
b Use the Width and Height fields to set the Maximum Dewarped resolution value.
c Click OK.
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6 In the Hardware tab, click Apply.
After you are done: For your changes to take effect, remove the camera from all Security Desk
tiles, and then re-add the camera. For information about dewarping 360o fish-eye camera
lenses, see the Security Desk User Guide.
Configure temperature control devices
Some units are equipped with temperature control devices (fans and heaters) that can be
manually activated and deactivated in Security Desk. However, the manual actions are always
submitted to the temperature control configuration of the unit that specifies how the devices will
operate with or without manual intervention.
What you should know: The settings entered here will always have priority over manual actions
performed in Security Desk.
To configure the temperature control devices of the unit:
1 Open the unit’s Web page.
2 Click System Options > Advanced > Plain Config.
3 Select the TemperatureControl group.
4 For each temperature control device, enter the following:




Manual control duration. Period (in seconds) during which the device will operate after
it was manually activated in Security Desk.
Control policy limit. Temperature at which the device will automatically be activated.
Control policy delta. Temperature difference from the Control policy limit at which the
device will automatically be deactivated.
User control support. Specifies whether the device can be controlled manually or not.
Enabling shock detection
If you enable Shock detection in Config Tool for a specific camera, make sure that you also
enable shock detection on the unit as well.
NOTE This procedure applies to Axis cameras that do not support shock detection
configuration. Configuring shock detection for Axis cameras do support this feature can be
configured directly from Shock detection on the Hardware tab in Config Tool.
To enable shock detection on the unit:
1 Open the unit’s Web page.
2 Click Setup.
3 Under Detectors, click Camera Tampering.
4 Select Enable shock detection.
5 (Optional) Adjust the shock sensitivity according to your needs.
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6 Click Save.
Configuring remote zoom and focus for live monitoring
You can configure units with one camera for live monitoring.
To configure remote zoom and focus for live monitoring:
1 Open the unit’s web page.
2 Click System Options > Maintenance > Restore.
3 Select Optical zoom for monitoring.
4 In Config Tool, click the Video task.
5 Add the camera.
6 Click Live video
from the camera’s contextual commands.
A PTZ controller is displayed in the top right corner.
Configuring cameras that support the Axis VMD 3.1 application
You can configure Axis cameras that support the video motion detection application VMD 3.1.
To configure cameras to take advantage of Axis VMD 3.1:
1 Open the unit’s web page.
2 Click Applications > Overview.
3 Click Choose File to upload the VMD 3.1 application package.
4 Click Upload Package.
5 Select AXIS Video Motion Detection from the Installed Applications listing.
6 Stop all other motion detection applications.
NOTE This helps to achieve better camera performance.
7 Click Start.
8 Select Applications > Motion Detection 3 > Settings.
9 Select AXIS Video Motion Detection settings from the Application Settings listing.
10 Select Enable visual confirmation.
NOTE Clear the Enable visual confirmation checkbox once the zone is configured properly.
Leaving this checkbox selected after configuration introduces video latency.
11 Add the camera to Security Center.
If your unit was already part of the Security Center system, restart the unit for your changes
to take effect.
12 From the Video task in Config Tool, select the camera you were configuring.
13 Click the Motion detection tab.
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NOTE Detection is done is set to Unit and cannot be modified. Only Motion detection and
Events are modifiable.
14 Set Motion Detection ON.
15 Click Events to assign an event to be triggered when Motion Detection is on.
16 Click Apply.
Controlling the bit rate with firmware 5.6 and greater
Bit rate is controlled differently for Axis cameras running on firmware 5.6 and greater. It uses the
maximum bit rate as a variable bit rate with limits.
To control the bit rate:
1 From the Video task in Config Tool, select the camera.
2 Click the Video tab.
3 Set the Maximum allowed bit rate to the desired value.
NOTE When the Maximum allowed bit rate is set to 0, the bit rate is unlimited. Priorities do
not need to be set when the bit rate is unlimited.
4 Set the Bit rate priority to one of:

Frame rate.

Image quality.

None.
Adding the Axis C3003-E network speaker horn
The Axis C3003-E network speaker horn is added to Security Center as if it were a video unit
with only one speaker. However, it cannot work in Security Desk unless it is attached to a camera.
To add an Axis C3003-E network speaker horn to Security Center:
1 Select the Video task in Config Tool.
2 Click
Add an entity.
3 Select Video unit.
4 Select Axis from the Manufacturer drop-down list in the Manual add dialog box.
5 Select C Series from the Product type drop-down list.
6 Enter the IP address of the Axis C3003-E unit.
7 Enter the Username and Password of the unit.
8 Click Add.
9 Select a camera from the list of cameras in the Video task when the video unit is added.
NOTE The camera is any camera in the list that is not the Axis C3003-E unit.
10 Select the Hardware tab.
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11 Select the Axis C3003-E from the Speaker drop-down list to assign the speaker to the
camera.
12 Click Apply.
NOTE When you drag the camera that has the speaker assigned to it to a tile in Security Desk,
you can press the talk button and speak through the speaker.
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Bosch
Bosch
This section describes the additional configuration steps required for some Bosch units and unit
features to work in Security Center.
This section includes the following topics:
•
•
•
•
•
•
•
•
"Configure video analytics" on page 45
"Configuring Bosch H.264 units" on page 46
"Configure Bosch audio inputs" on page 46
"Configuring Bosch Divar 700 DVRs" on page 47
"Configuring Bosch VRM units" on page 50
"Configure the Bosch Intuikey CCTV keyboard" on page 53
"Configuring Bosch units to receive hardware motion detection events" on page 55
"Configuring the VJT XTCXF transcoder" on page 56
Configure video analytics
Before you begin: For video analytics (IVA) to work on Bosch units in Security Center, a valid
video analytics license from the manufacturer must be installed on the unit.
NOTE The video analytics rules for the unit can only be configured using the Bosch
Configuration Manager. To use the Bosch Configuration Manager, you will need a valid license
from the manufacturer, and ActiveX must be installed.
To configure video analytics for Bosch units:
1 Open the Bosch Configuration Manager.
2 In the Network tab, select the unit to configure.
3 Click File > Advanced Mode > Alarm > VCA.
4 From the Analysis type drop-down list, select the video analytics type you have a license
for.
5 Click the Configuration button.
6 In the IVA Wizard window, make any required changes to the video analytics rule configuration, and click OK.
7 Click Save.
If your unit was already part of the Security Center system, restart the Config Tool for your
changes to take effect.
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Configuring Bosch H.264 units
This section describes the additional configuration steps required for some Bosch H.264 unit
features to work in Security Center.
Configure the video resolution
To configure the video resolution for Bosch H.264 units with firmware 4.50 and later, you must
first select a base operation mode.
NOTE If the unit has two H.264 video streams, the settings for stream2 are limited to the settings
specified for stream1.
1 In the Logical view of the Config Tool, select the camera to configure.
2 Click the Hardware tab.
3 From the Video Mode drop-down list, select a base operation mode.
Depending on the mode you choose, the available resolutions and video quality settings for
the two H.264 streams change. For example, to enable a video frame rate of 60 frames per
second, select 1:720p 60fps, 2:Copy.
4 From the Maximum video format drop-down list, select a video format.
5 Click Apply.
6 Click the Video tab.
7 From the Resolution drop-down list, select the desired resolution.
8 Click Apply.
Configure Bosch audio inputs
When you add Bosch units with firmware 5.0 and later in Security Center, two microphone
(audio input) entities appear under the unit as child devices in the camera’s Identity tab. In
Security Center, you can only associate one microphone with a camera. Therefore, you need to
select which microphone to use, select the data format, and associate the microphone to the
camera.
1 In the Logical view of the Config Tool, select the Bosch unit.
2 Click the Hardware tab.
3 From the Microphone drop-down list, select the microphone you want to use with the camera.
4 Click Apply.
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Configuring Bosch Divar 700 DVRs
Perform the following configuration steps in the Bosch Divar Web page before adding the
associated units in Security Center.
• "Configure Analog cameras" on page 47
• "Configure network cameras" on page 47
• "Configure recording settings" on page 48
Configure Analog cameras
If there are analog cameras connected to the Bosch Divar 700, you must enable the video input
for those units in the Divar’s Web page.
Before you begin: Connect the video output of the analog cameras to the Video In connections
on the Divar. The number of connectors depends on the type of Divar you have. The maximum
number of analog cameras you can have is 16.
1 Open the Configuration menu.
For details on how to access the Configuration menu, see your Bosch documentation.
2 Click Advanced Configuration > Video & Audio.
3 Click the numbered tab corresponding to the Divar Video In connector an analog camera is
connected to.
4 In the General tab, select the Enable video input option.
5 To enable PTZ on the camera, click the Control tab, and select the Enable PTZ option.
6 Select a Protocol from the drop-down list.
7 Select a Device address.
NOTE Make the address the same as the Divar camera input.
8 Repeat Step 3 to Step 7 for each analog camera connected to the Divar.
9 Click Save > Close.
10 If the analog cameras are already part of your Security Center system, restart the Divar unit
in order for the cameras to become visible in Security Center.
Configure network cameras
If there are network cameras connected to the Bosch Divar 700, you must configure those units
in the Divar’s Web page.
NOTE The maximum number of network cameras you can have is 32. If you have analog
cameras, connect them to the Divar Video In connectors starting at connector 1, and use the
remaining connectors for the network cameras (for example, if connectors 1-7 are analog
cameras, connectors 8-32 could be network cameras).
1 Open the Bosch Divar 700’s Web page.
2 Click Configuration > Video & Audio.
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3 Click the numbered tab corresponding to a Video In connector for a network camera.
4 In the General tab, select the Enable video input option.
5 Do one of the following:


Click the [Manual setup] button, and type the IP address, Input, Stream, and Password
information of the camera.
Click the [Auto detect] button if the feature is available for that camera.
6 To enable PTZ on the camera, click the Control tab, and select the Enable PTZ option
7 Select a Protocol from the drop-down list.
8 Select a Device address.
NOTE The address must be unique. It is recommended to use the same number as the input
the camera is connected to.
9 Repeat Step 3 to Step 8 for each network camera connected to the Divar.
10 Click Save > Close.
11 If the network cameras are already part of your Security Center system, restart the Divar
unit in order for the cameras to become visible in Security Center.
Configure recording settings
The Bosch Divar 700 can have a maximum of six recording profiles that you can use with the
enabled cameras.
IMPORTANT If trickling is enabled for the Bosch Divar in Security Center, the Archiver will not
record locally; instead, the Archiver will transfer the video recordings from the Divar. For more
information about trickling recorded video, see “Configure cameras for trickling” in the Security
Center Administrator Guide.
NOTE There can only be one active profile at a time. The selected profile is used for every camera
connected to the Divar.
1 Open the Bosch Divar 700’s Web page.
2 Click Configuration > Recording.
3 Click a Profile tab.
4 Click the numbered tab corresponding to the cameras connected to the Divar.
5 Do one of the following:

To record continuously or on a schedule, click the Normal tab.
NOTE The Normal tab determines the Divar recording settings when that profile is active.
The resolution and frame rate settings cannot be configured in the Normal tab; they will
be overridden by the recording settings configured in Security Center.
i Select a Normal recording mode (Continuous rec. or Events only).
ii From the Quality drop-down list, select a recording quality value.
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This setting will affect the quality and bandwidth of the video streams coming from
the Divar to Security Center.

To record on contact, click the Contact tab.
NOTE If recording on Contact is selected, the recording settings configured on the Divar
will override the Security Center settings.
iii Select a Contact recording mode (Follows, Follows + post, or Fixed duration).
iv Select the Duration, Resolution, Quality, and Frame rate for the recording stream.

To record on motion, click the Motion tab.
NOTE If recording on Motion is selected, the recording settings configured on the Divar
will override the Security Center settings.
v Set the Motion recording mode to Fixed duration.
vi Select the Duration, Resolution, Quality, and Frame rate for the recording stream.
6 Repeat Step 3 to Step 5 for each recording profile you want to create, and for each unit using
that profile.
7 To set when each recording profile is active, click Configuration > Schedule > Schedule
from the Divar’s home page.
8 Select a profile, and set the date and time that profile should record.
NOTE These schedules are independent of Security Center schedules.
9 Click Save > Close.
Enabling edge recording on Bosch units
Before you can transfer video from Bosch video units to an Archiver using archive backup, you
must first enable edge recording on the video units.
What you should know:
Bosch video units support edge recording on an iSCSI drive managed by Bosch VRM (Video
Recording Manager). The VRM settings must be configured in the Archiver’s extension for the
manufacturer that supports it.
To enable edge recording on a Bosch video unit:
1 Open the Video task, and select the Archiver that is managing the Bosch cameras.
2 Click the Extensions tab, and select the installed Bosch extension.
3 Under the VRM section, click Add an item (+).
4 In the dialog box that appears, enter the IP address of the VRM and the logon credentials,
and then click Save.
5 From the Playback mode drop-down list select one of the following options:
a iSCSI
b TCP redirection via VRM
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c UPD redirection via VRM
6 Select the data transport method according to the configuration of your Bosch VRM.
7 Click Apply.
Configuring Bosch VRM units
This section describes the additional configuration steps required for Bosch VRM units to work
in Security Center.
Best practice: For optimal performance, it is best practice to set the playback mode for Bosch
VRM (Video Recording Manager) units to use iSCSI connection, which is a storage unit for network drives.
To use the iSCSI connection playback mode, make sure that all Archiver servers and cameras
recording on the iSCSI have full read access to all iSCSI storage units managed by the Bosch
VRM. For more information, please refer to the storage vendor’s documentation.
Enable edge playback requests option
In order to play back recorded video from a Bosch VRM, you must turn on the Enable Edge
Playback requests option.
1 From the Video task in Config Tool, select the Archiver the unit is associated with.
2 Click the Resources tab, then click Advanced Settings.
3 Set the Enable edge playback requests option to ON.
4 Click OK.
5 Click Apply.
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Enable audio recording
To play back and export Bosch VRM video recordings with both audio and video, you must
enable audio recording on the unit using the Bosch VRM Configurator.
Before you begin: Make sure that the audio source is connected to the LineIn connector on the
video unit.
1 Open the Bosch VRM Configurator.
2 Click System > Devices.
3 From the Devices list, select the unit to configure.
4 Click the Recording > Recording Profiles > Day tabs.
NOTE If you want the unit to record audio at a different time, select a different day/time tab
to configure.
5 Next to the Recording includes field, select the Audio option.
6 Apply your changes.
If the unit is already part of your Security Center system and is currently recording, restart the
unit.
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Enable Metadata recording for Forensic Search
If you want perform Forensic Search for Bosch VRM video recordings, you must enable
Metadata recording on a unit using the Bosch VRM Configurator.
NOTE Only Bosch IVA units can be used for Forensic Search.
Before you begin: Make sure the Bosch SDK is installed.
To configure a Bosch VRM unit:
1 Open the Bosch VRM Configurator.
2 Click System > Devices.
3 From the Devices list, select the unit to configure.
4 Click the Recording > Recording Profiles and select the Day tab.
5 Next to the Recording includes field, select the Metadata option.
6 Apply your changes.
If the unit is already part of your Security Center system and is currently recording, restart
the unit.
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Configure the Bosch Intuikey CCTV keyboard
The top four buttons on Bosch Intuikey CCTV keyboards can control the Play, Pause, Next, and
Previous commands of a camera sequence in the Security Desk. The default button association
is the following:
Button on Bosch keyboard
Command in Security Desk
Pause
Pause
Play
Play/Resume
FF
Show next camera in the sequence
REW
Show previous camera in the sequence
You must configure the Bosch Intuikey CCTV keyboard before using it in the Security Desk.
Before you begin: Make sure that the RS-232 port of the Bosch Intuikey CCTV keyboard is
connected to the COM port of the computer.
1 In the Security Desk, click the Home button, and click Options > Peripherals > Keyboard
tab.
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2 From the Keyboard protocol drop-down list, select Bosh Intuikey.
3 From the Communication port drop-down list, select the COM port you just connected
the keyboard to.
4 From the Data bits drop-down list, select 8.
5 From the Parity drop-down list, select None.
6 From the Stop bits drop-down list, select One.
7 From the Baud rate drop-down list, select 19200.
8 Click the Connect button.
9 Click Save.
10 The keyboard is ready to use. For more information about camera sequences, see the Security Desk User Guide.
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Configuring Bosch units to receive hardware motion detection events
In order to receive hardware motion detection events in Security Center, certain Bosch PTZ
units (such as the Autodome 7000 HD) need to have a VCA profile configured on the unit’s Web
page and a PTZ preset needs to be selected in Security Desk.
1 Open the unit’s Web page.
2 Click Settings at the top of the window.
3 Click Advanced Mode > Alarm > VCA.
4 From the VCA configuration drop-down menu select a profile.
5 Click Set.
6 If your unit was already part of the Security Center system, restart the Archiver for your
changes to take effect.
7 In Security Desk, in the PTZ widget, select a preset from the Presets drop down list. For
information about creating PTZ presets, see the Security Desk User Guide.
NOTE If the operator moves the PTZ, the hardware motion detection is deactivated and a preset
must be selected to activate it again.
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Configuring the VJT XTCXF transcoder
Up to four cameras can be added to the transcoder for use in Security Center, this must be done
using the unit’s Web page.
1 Open the unit’s Web page.
2 At the top of the page click Settings.
3 From the menu on the left side, select Transcoder > Transcoder Setup. Wait for the transcoder to scan the network for compatible devices.
4 You can add up to four cameras. Enter the password for each camera if applicable. The
Device number will represent the camera in Security Center.
5 Click Set.
Please note the following:
• Make sure that there is no browser connected to the Playback Web page of the transcoder.
• Make sure the transcoder is connected to a single Archiver.
• A maximum of two streams can be requested in Security Center. Requesting more than two
streams will result in a Waiting for signal error and no video will be received.
A stream counts as being requested if it is being recorded, if it is being viewed live, or if software motion detection is being performed. Any combination of these conditions on a single
stream counts as one request.
• Make sure that the archiving schedule of the encoder in Security Center is set to 'Disabled' if
you are not recording the stream.
• The maximum input resolution is 1080p.
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Canon
Canon
This section describes the additional configuration steps required for some Canon units and
features to work in Security Center.
This section includes the following topics:
• "Configuring Canon VB-C60 and VB-C500D units" on page 57
• "Configuring Canon VB-H series units for unit motion detection" on page 58
Configuring Canon VB-C60 and VB-C500D units
This section describes the additional configuration steps required for Canon VB-C60 and VBC500D units to work in Security Center.
This section includes the following topics:
• "Grant user access" on page 57
• "Enable MJPEG streaming" on page 57
• "Enable PTZ control for VB-C60 units" on page 58
Grant user access
To control Canon VB-C60 and VB-C500D units in Security Center, you must grant the Security Center user access to the unit using the unit’s Web page.
1 Open the Unit’s Web page.
2 Click Access Control > Maintenance.
3 In the User Authority section, select the Privileged Camera Control, Camera Control,
and Image Distribution options for the Authorized User.
4 Click Apply.
Enable MJPEG streaming
To stream MJPEG video in Security Center with Canon VB-C60 and VB-C500D units, you
need to configure the stream settings from the unit’s Web page.
1 Open the unit’s Web page.
2 Click Video > Maintenance.
3 In the MJPEG section, configure the Video Quality, Video Size (resolution), and Capture
Frame Rate settings.
IMPORTANT If you change the Video Size setting, you must restart the MPJEG video stream.
4 Click Apply.
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Enable PTZ control for VB-C60 units
IMPORTANT To use PTZ presets with Canon VB-C60 units in Security Center, you must create
PTZ presets for the unit using the Preset Setting Tool (one of the Canon VB Administration
tools) before adding the unit to Security Center. For more information about creating PTZ
presets for Canon units, see the Canon manufacturer documentation.
Configuring Canon VB-H series units for unit motion detection
In order to perform unit motion detection with a Canon VB-H series unit in Security Center,
the motion detection needs to be set up on the unit’s Web page. To have access to the unit’s Web
page the Canon Admin Tools Certificate needs to be installed. The certificate can be installed
from the Setup CD-ROM included with the camera. For more information about installing it,
and setting up unit motion detection, please see the Canon VB-H series documentation.
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Cobham
Cobham
This section describes the additional configuration steps required for the Cobham
NETH264ENC encoder to work in Security Center.
This section includes the following topics:
• "Configure the NETH264ENC encoder" on page 59
• "Adding the NETH264ENC encoder to Security Center" on page 60
Configure the NETH264ENC encoder
In order to use the NETH264ENC encoder in Security Center you must complete the following
steps on the unit’s Web page before adding the unit in Config Tool.
1 Open the unit’s Web page and click the Configuration tab.
2 On the Overview tab in the Unit Config section, select either H.264 Dual SD or MPEG4
(H.264 SD/HD + Audio is not supported).
3 Configure the streams as follows:
a For Stream 1 and Stream 2, configure the following:
i Set Encoder Select to Encoder 1.
ii Set Network Select to Ethernet O.
b For Stream 3 and Stream 4, configure the following:
i Set Encoder Select to Encoder 2.
ii Set Network Select to Ethernet O.
NOTE The transmission protocol for each stream must be the same. This will determine
which Product type you choose when adding the unit to Security Center. See, "Adding the
NETH264ENC encoder to Security Center" on page 60.
4 Click Save.
5 Click the Streaming tab, and select the Streaming Protocol for each stream (1, 2, 3 and 4).
They must all be the same.
NOTE RTSP/ RTP Multicast is not supported.
6 Set the Multicast address and Stream Port for each stream:
a If you chose UDP Multicast as your Streaming Protocol:


Enter the Multicast Address for each stream. It must be the same for all streams.
Enter the Stream Port for each stream. It must increase by increments of 200. For
example, if you set the Stream Port to 14200 on the Stream 1 tab, the Stream Port
must be set to 14400 on the Stream 2 tab.
b If you chose UDP Unicast:
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

In the Unicast Address 1 field, enter the IP address of the server that hosts the
Security Center Archiver.
Enter the Stream Port for each stream. It must increase by increments of 200. For
example, if you set the Stream Port to 14200 on the Stream 1 tab, the Stream Port
must be set to 14400 on the Stream 2 tab.
c If you chose RTSP/RTP Unicast, there is no extra configuration necessary. The default
port (80) is used.
7 Save each stream.
Adding the NETH264ENC encoder to Security Center
When you add the NETH264ENC encoder in Config Tool there are three Product types to
choose from. The Product type you choose and the settings you enter when adding the unit are
based on the streaming protocol selected on the unit’s Web page.
UDP Multicast
If the encoder is set to use the UDP Multicast streaming protocol:
1 From the Video task in Config Tool, select the Archiver you want to add the unit to.
2 Click
Add an entity, and select Video unit.
3 In the Manual add dialog box beside Manufacturer, select Cobham.
4 From the Product type drop-down menu select NETH264ENC (ReadOnly Multicast).
5 In the IP address field, enter the multicast address.
6 In the HTTP port field, enter the stream port used for Stream 1 on the unit’s Web page. See
Step 6 in the section above.
7 Fill out the rest of the fields, and click Add.
8 Once the unit is added, select it in the entity tree then click the Properties tab.
9 Beside Video mode, choose the same mode configured on the unit’s Web page. See, Step 2
in the section above. For example, if you selected H.264 Dual SD on the Web page you must
select H.264 as the Video mode.
10 Click Apply.
UDP Unicast
If the encoder is set to use the UDP Unicast streaming protocol:
1 From the Video task in Config Tool, select the Archiver you want to add the unit to.
IMPORTANT The Archiver must have the same IP address that was specified on the unit’s web
page. See, "If you chose UDP Unicast:" on page 59.
2 Click
Add an entity, and select Video unit.
3 In the Manual add dialog box beside Manufacturer, select Cobham.
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4 From the Product type drop-down menu select NETH264ENC (ReadOnly Unicast).
5 In the IP address field, enter the IP address of the unit.
6 In the HTTP port field, enter the stream port used for Stream 1 on the unit’s Web page. See
Step 6 in the section above.
7 Fill out the rest of the fields, and click Add.
8 Once the unit is added, select it in the entity tree and click the Properties tab.
9 Beside Video mode, choose the same mode configured on the unit’s Web page. See, Step 2
in the section above. For example, if you selected H.264 Dual SD on the Web page you must
select H.264 as the Video mode.
10 Click Apply.
RTSP/RTP Unicast
If the encoder is set to use the RTSP/RTP Unicast streaming protocol:
1 From the Video task in Config Tool, select the Archiver you want to add the unit to.
2 Click
Add an entity, and select Video unit.
3 In the Manual add dialog box beside Manufacturer, select Cobham.
4 From the Product type drop-down menu select NETH264ENC.
5 Fill out the rest of the fields, use the default HTTP port (80).
6 Click Add.
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Cisco
Cisco
Before adding Cisco 2500 series units in your Security Center system, the stream type and
video settings must be configured in the unit’s Web page.
1 Open the unit’s Web page.
2 Enter the unit username and password.
3 Click Setup > Audio/Video > Video.
4 From the Streaming Mode Combination drop-down list, select the desired stream type.
5 Make any other changes to the video settings for the stream type you selected.
6 Click Save.
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Comtex
Comtex
This section describes the additional configuration steps required for some Comtex units to
work in Security Center.
Configure WB-H811 units
Complete the following configuration steps before adding the unit to the Config Tool:
1 Open the unit’s Web page.
2 Click Video Settings.
3 Under Streaming 1 Settings:

Set the Video Format to H.264.

Set the RTSP Path to v1h264 (this field is case sensitive).
4 Click Apply.
Configure PTZ for WB-H811 units
If you want to use PTZ with the Comtex WB-811 unit, the PTZ protocol, Camera ID, and Baud
rate must be set using the unit’s Web page.
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Dynacolor
Dynacolor
For Dynacolor NH061 and NH221 units to be able to stream MPEG-4, you need to configure
the video streaming format in the unit’s Web page.
1 Open the unit’s Web page.
2 Click Streaming > Video Format.
3 From the Video Format drop-down list, select MJPEG + MPEG-4.
4 Click Save.
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Epiphan
Epiphan
This section describes the additional configuration steps required for Epiphan units to work in
Security Center. The configuration steps depend on the firmware installed on the camera.
This section includes the following topics:
• "Adding VGA Broadcaster units to Security Center" on page 65
• "Configuring VGA Broadcaster Lite units" on page 66
• "Configure VGA Broadcaster units (firmware 2.4.0 or later)" on page 66
Adding VGA Broadcaster units to Security Center
When adding VGA Broadcaster units, you must specify the correct Product type. For VGA
Broadcaster Lite units you must select VGA Broadcaster Lite as the Product type in the Manual
add dialog box. For VGA Broadcaster units that use firmware 2.4.0 or later, you must choose
VGA Broadcaster 2.4.0+.
NOTE To see the current firmware of the camera, open the unit’s Web page and click
Configuration > Info.
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Configuring VGA Broadcaster Lite units
The following stream configuration steps are required for Epiphan VGA Broadcaster Lite units
to work in Security Center. If your camera is running firmware 2.4.0 or later, see "Configure
VGA Broadcaster units (firmware 2.4.0 or later)" on page 66.
1 Open the unit's Web page.
2 Click Configuration > Stream Setup.
3 From the Stream type drop-down list, select RTSP (H.264 codec).
4 Under RTP/UDP stream
a Make sure the Enable RTP/UDP stream option is not selected.
b To prevent tearing during playback, select Enhanced compatibility mode.
5 Configure any other video settings as necessary.
6 For motion detection to work properly, set a high Bitrate value according to the resolution
and frame rate you selected.
7 Click Apply.
Configure VGA Broadcaster units (firmware 2.4.0 or later)
The following stream configuration steps are required for Epiphan VGA Broadcaster units to
work in Security Center.
1 Open the unit's Web page.
2 Click Configuration > Stream Setup.
3 From the Codec drop-down list, select H.264.
4 Select Enhanced compatibility mode (h.264 slicing for RTP) to prevent tearing during
playback.
5 Configure any other video settings as necessary.
6 For motion detection to work properly, set a high Bitrate value according to the resolution
and frame rate you selected.
7 Click Apply.
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GeoVision
GeoVision
When streaming in H.264 on the GeoVision GM-MDR220, you cannot configure a constant or
variable bit rate in Config Tool. A constant or variable bit rate is configured on the unit’s web
page and will affect the Bit rate and the Image quality settings in Config Tool. For example, if
the unit is configured to use a Variable bit rate (VBR) on the unit’s Web page, the Bitrate setting
on the Video tab in Config Tool is ignored. When a Constant bit rate (CBR) is selected on the
unit’s Web page, the Image quality setting in Config Tool is ignored.
To configure a constant or variable bit rate on the unit’s Web page:
1 Open the unit’s Web page.
2 Enter the unit username and password.
3 Click Video and Motion> Video settings > Streaming 1.
4 Under Video Signal Type, select H264 as the Video Format.
5 Under Bandwidth Management:

If you want to use a variable bit rate, select VBR and select the Quality and Maximal Bit
Rate.
NOTE When VBR is selected on the unit’s Web page, the Bit rate setting in Config Tool
is ignored.

If you want to use a constant bit rate, select CBR and select the Maximal Bit Rate.
NOTE When CBR is selected on the unit’s Web page, the Image quality setting in Config
Tool is ignored.
6 Click Apply.
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Evervision
Evervision
This section describes the additional configuration steps required for some Evervision unit
features to work in Security Center.
This section includes the following topics:
• "Configuring the Evervision IPE3510 and IPE4100" on page 68
• "Configuring the Evervision IPE4100 for PTZ control" on page 68
Configuring the Evervision IPE3510 and IPE4100
You can configure both the IPE3510 and IPE4100 to multicast and multistream.
To configure the Evervision IPE3510 and IPE4100 units:
1 Open the unit’s web page and to the Setup page.
2 Click Video & Audio > Codec.
NOTE You can multicast only when you set the codec to MJPEG; it is not supported with
H.264 codecs.
3 Select Enable streaming for both First and Second Stream.
4 Select the desired codec, resolution, and frames per second (FPS).
5 Click Apply.
6 Add the unit to Security Center.
If your unit was already part of the Security Center system, restart the unit for your changes
to take effect.
Configuring the Evervision IPE4100 for PTZ control
You can configure the IPE4100 to use PTZ control.
To configure the Evervision IPE4100 with PTZ control:
1 Open the unit’s web page and navigate to the Setup page.
2 Click IO Configuration to open the PTZ Configuration page.
3 Select from the PTZ Protocol drop-down list one of:

TBT.

Pelco-P.

Pelco-D.
4 Click Apply.
5 Add the unit to Security Center.
If your unit was already part of the Security Center system, restart the unit for your changes
to take effect.
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ImmerVision
ImmerVision
This section describes the additional configuration steps required to be able to view and dewarp
images in Security Center that were captured using an ImmerVision Panomorph lens.
Dewarping allows you to zoom in on a Panomorph image, similar to the digital zoom feature in
Security Desk. The zoomed image is dewarped, or flattened, to show a rectangular image.
This section includes the following topics:
• "Configuring ImmerVision Panomorph camera lenses" on page 69
Configuring ImmerVision Panomorph camera lenses
Before viewing video with an ImmerVision camera equipped with a panomorph lens in Security
Desk, you must configure the lens in Config Tool.
Before you begin: Check on your camera and your lens box to determine whether they support
automatic configuration.
1 From the Video task in Config Tool, select the camera to configure.
2 Click the Hardware tab.
3 From the Lens type drop-down list, select Panomorph.
4 Click the Edit (
) button.
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The Configure lens dialog box opens.
.
5 Select the Camera position if the selected camera and panomorph lens do not support
automatic configuration.
6 Select the Panomorph Lens Type (RPL) if the selected camera and panomorph lens do not
support automatic configuration. The lens type is listed on the lens box; sometimes it is on
the lens ring.
7 Set the Dewarped resolution values. The resolution values must be a multiple of 4 and preferably at a 4:3 ratio. For example, 320x240 or 640x480.
NOTE The resolution set here is the output resolution for the lens viewer. The actual camera
feed resolution is set in the Video tab.
8 Click Calibrate.
A message will display telling you if the lens was calibrated successfully. The calibration may
fail for the following reasons:

It is too dark.
TIP Calibrate your lens when it is bright. This ensures that the calibration will succeed and
dewarping will work even when it is dark.

The lens is not installed or positioned correctly.

There is no lens or the lens type is wrong.
NOTE If the camera is moved the lens should be calibrated again.
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When the selected camera and panomorph lens support automatic configuration, the
camera position is displayed automatically in the Camera position drop-down list. Also,
the RPL is displayed automatically in the Panomorph Lens Type (RPL) drop-down list.
9 Click OK.
10 In the Hardware tab, click Apply.
After you are done: For your changes to take effect, remove the camera from all Security Desk
tiles, and then re-add the camera. For information about dewarping Panomorph lenses, see the
Security Desk User Guide.
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Interlogix
Interlogix
This section describes the additional configuration steps required for some Interlogix units to
work in Security Center.
This section includes the following topics:
• "Configure Discovery 105-E (UVE-101) units" on page 72
• "Configuring VisioWave units" on page 73
Configure Discovery 105-E (UVE-101) units
The following configuration must be performed before adding Discovery 105-E (UVE-101)
units in Security Center.
1 Open the unit’s Web page.
2 Click Administration.
3 Enter you username and password.
4 Click Video port format.
5 Set the Video port format to NTSC M or PAL depending on the camera connected to the
encoder.
6 Click OK to save your changes.
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Enable software motion detection
To enable software motion detection for Interlogix Discovery 105-E (UVE-101) units in Security
Center, additional configuration is required in Config Tool.
1 In the Motion detection tab of the camera entity, click the Advanced settings button.
2 From the Preset drop-down list in the H.264 Advanced motion detection settings dialog
box, select Custom.
3 Under Custom, set the following values:

Luma weight: 5

Chroma weight: 0

Vectors weight: 0

Macroblocks weight: 100
4 Click OK, and click Apply.
For more information about advanced motion detection settings, see the Security Center
Administrator Guide.
Configuring VisioWave units
The Interlogix VisioWave driver can control multiple Interlogix units and PTZ motors. You must
add and configure Interlogix VisioWave units using the Central Configuration Server application.
Before you begin: Make sure the Interlogix Central Configuration Server is installed.
Best practice: Perform these configuration steps before adding the unit to the Archiver.
• Add VisioWave units
• Configure video ports
• Enable PTZ
Add VisioWave units
1 Open the Central Configuration Server in Internet Explorer.
2 Click Equipment > New Video Equipment.
3 Enter the following information:
a In the Equipment name field, type a name for the unit.
b In the IP Address field, type the IP address of the unit.
c From the Product Hardware Range drop-down list, select the unit type (for example,
EVOLUTION HD, or DISCOVERY 300).
NOTE The number of inputs available depends on the unit type.
4 Click Next until the Serial Ports page.
5 Enter the following information:
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a Type a name for the first serial port.
b From the Port drop-down list, select COM1.
c Type RS485 HALF DUPLEX.
6 Click Next > Next > OK.
7 Click Apply in the top-right corner of the Central Configuration Server window.
When your changes are applied, a confirmation appears in the window.
8 Click OK.
Configure video ports
1 Open the Central Configuration Server in Internet Explorer.
2 Click Equipment.
3 In the Equipment list, select the unit to configure.
4 Click Video Inputs.
5 Click the input name you want to use.
6 Under ENABLE UDP in the Network section, clear the ALLOW IP FRAGMENTATION
option.
7 Select the Input format you want to use, and click OK.
8 Click Apply in the upper-right corner of the Central Configuration Server window.
When your changes are applied, a confirmation appears in the window.
9 Click OK.
Enable PTZ
To enable PTZ for VisioWave units, you must create a new PTZ camera for the unit’s serial port
in the Central Configuration Server.
1 Open the Central Configuration Server in Internet Explorer.
2 Click Equipment.
3 In the List of Video Equipment, select the unit to configure.
4 Click Serial Ports.
5 Select the serial port you created in "Add VisioWave units" on page 73, and configure it the
same as the serial configuration of the camera.
6 Click OK.
7 Click Apply in the top-right corner of the Central Configuration Server window.
When your changes are applied, a confirmation appears in the window.
8 Click OK.
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9 In the Central Configuration Server main page, click Equipment.
10 In the List of Video Equipment, select the unit to configure.
11 Click Serial Ports.
12 In the List of Serial Ports for Video Equipment, select the serial port you created in "Add
VisioWave units" on page 73.
13 Click PTZ Cameras > New PTZ camera.
14 In the New PTZ Camera for Serial Port x page, do the following:

In the CAMERA NAME field, type a name for the PTZ camera

In the ADDRESS NUMBER field, type the number on the PTZ camera.

From the PTZ PROTOCOL drop-down list, select the PTZ protocol.

In the TCP PORT field, type the port number of the input you want to control.
The port number must be 80XX, where XX is the input number.
15 Click OK.
16 Click Apply in the upper-right corner of the Central Configuration Server window.
When your changes are applied, a confirmation appears in the window.
17 Click OK.
After you are done: If the VisioWave unit is already part of your Security Center system and
you want to apply the changes you made in the Central Configuration Server (for example, if
you added a PTZ camera to the unit), restart the unit.
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IONodes
IONodes
Before adding IONodes ION-E400 series units in your Security Center system, the Genetec
API option must be enabled on the unit’s Web page.
To enable the Genetec API option:
1 Open the unit’s Web page.
2 Enter the unit username and password.
3 Click Configuration > Network.
4 Under API Selection, select Genetec API then click Save.
5 Restart the unit.
You can now add the unit to Security Center.
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IQinVision
IQinVision
This section describes the additional configuration steps required for some IQinVision unit
features to work in Security Center.
This section includes the following topics:
• "Configuring virtual zones" on page 77
• "Using H.264 multicast streaming" on page 77
Configuring virtual zones
Virtual zones for IQinVision cameras must be created using the unit’s Web page. When you
create or edit a zone, the video stream must be restarted by changing the stream quality, or
restarting the unit.
Using H.264 multicast streaming
For the multicast address assigned by the Directory to become effective, allowing you to view
multicast video with IQinVision cameras in H.264, you must restart the unit adding it in Config
Tool.
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Mango DSP
Mango DSP
This section describes the additional configuration steps required for some Mango DSP unit
features to work in Security Center.
This section includes the following topics:
• "Configure input pin wiring" on page 79
• "Configure input pin events on the standby Archiver" on page 79
• "Change the default port for input pin events" on page 79
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Configure input pin wiring
Input pins on Mango units work with a logical circuit value of 0/1. Security Center closing and
opening events are mapped as follows:
• To trigger an input pin closing event, the voltage on the pins should be dropped from
5 volts to 0 volts.
On Pegasus M units, the default value is 1. To change it to 0, short the pins.
• To trigger an input pin opening event, the voltage on the pins should be raised from
0 volts to 5 volts.
On Condor VS-8 and VS-16 units, the default value is 0. To change it to 1, apply 5 volts on
the pins.
NOTE The voltage mentioned is approximate, for the exact voltage range; please see the
documentation for your Mango DSP unit.
Configure input pin events on the standby Archiver
In order for input pin events to be received properly with two Archiver roles, the second
Archiver role requires a specific configuration:
1 On the second Archiver role machine, to the installation directory, located in C:\Program
Files\Common Files\DVR Software 5.2\Extensions\Drivers\ on 32-bit machines, and C:\Program Files (x86)\Common Files\DVR Software 5.2\Extensions\Drivers\ on 64-bit machines.
2 Open the Generic01DriverConfiguration.xml file in Notepad.
Text similar to the following is displayed:
<MangoDspDriverConfiguration>
<HttpServerNumber>1</HttpServerNumber>
</MangoDspDriverConfiguration
3 Change the value of the HttpServerNumber from 1 to 2.
4 Save the file, and restart the Archiver role.
Change the default port for input pin events
In order to receive input pin events from Mango units, the Archiver role needs to open a TCP
port for its HTTP server. The default port is 8008. If this port is already in use on the Archiver
role machine, you can change the default port.
To change the default port:
1 On the Archiver role machine, to the installation directory, located in C:\Program
Files\Common Files\DVR Software 5.2\Extensions\Drivers\ on 32-bit machines, and C:\Program Files (x86)\Common Files\DVR Software 5.2\Extensions\Drivers\ on 64-bit machines.
2 Open the EventHttpServerConfiguration.xml file in Notepad.
Text similar to the following is displayed:
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<EventHttpServerConfiguration>
<HttpServerPort>8008</HttpServerPort>
</EventHttpServerConfiguration>
3 Change the value of the HttpServerPort from 8008 to something else, such as 8009.
NOTE The value for the HttpServerPort must be the same for all standby Archivers associated
with the unit.
4 Save the file, and restart the Archiver role.
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Mavix
Mavix
This section describes the additional configuration steps required for some Mavix units to work
in Security Center.
This section includes the following topics:
• "Configuring MediaRacer units" on page 81
• "Configure MediaRacer 152 units" on page 84
• "Configure MediaRacer 250 units" on page 85
Configuring MediaRacer units
You must add and configure Mavix MediaRacer units using the Mavix Configurator before they
can be used in Security Center.
Add Mavix MediaRacer units
1 Open the Mavix Configurator and enter Administrator as the default username and
Admin as the password.
2 Click the Units icon.
3 In the Units dialog box, click Add.
4 In the Add Unit dialog box, type a name for the unit.
5 In the IP field, type the unit IP address.
6 From the Type drop-down list, select the unit model (for example, MediaRacer-250/C).
7 Click OK.
8 In the Mavix Configurator window, click the Sites icon.
9 In the Site Configuration dialog box, click Add.
10 In the Add New Site dialog box, type a name for the site in the Site Name field, and click
OK.
The new site is added to the Sites list in the Site Configuration dialog box.
11 From the Sites list in the Site Configuration dialog box, select the new site.
12 From the Units/Recorders/Players list, select the newly added MediaRacer unit, and click
the > button to move the unit into the site.
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Configure PTZ controls
For MediaRacer 152 and 250 units to support PTZ, the units must be configured in the Mavix
Configurator, and the serial port must be associated manually with the camera when the unit is
added in Security Center.
1 Open the Mavix Configurator and enter Administrator as the default username and
Admin as the password.
2 Click the Configure icon.
3 In List A, select the MediaRacer unit to configure.
4 Click the RS232/RS485 tab.
5 From the Port drop-down list under Unit A, select the COM port used with the PTZ camera.
6 Under Settings, configure any other serial port settings required for the camera.
7 Click Apply.
8 Do one of the following:


If the unit is already part of your Security Center system, select the unit in the entity tree.
If the unit is not part of your Security Center system, add the unit using the specified
serial port, and select the unit in the entity tree. For more information about adding
video units, see “Adding Video Units” in the Security Center Administrator Guide.
9 In the Physical view of the Config Tool, click
, and click PTZ.
10 In the Create PTZ dialog box, select the MediaRacer camera.
11 Select the Serial port(s) on the same unit option, and select the serial port specified in Step
5.
12 From the Protocol drop-down list, select the protocol for the camera.
13 Click OK.
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Change the IP address
1 Open the Mavix Configurator and enter Administrator as the default username and
Admin as the password.
2 Click the Update Firmware icon.
3 In the Unit Auto Update tab, type the current IP address of the unit.
4 Type the username and password for the unit.
5 Under MediaRacer, select 250.
6 In the Change IP settings section, click Read.
The current unit IP address is displayed in the IP field.
7 Select the Change IP Settings option.
8 In the IP field, type the new IP address.
9 Type the Mask and Gateway information.
10 Click Update.
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Configure MediaRacer 152 units
For Mavix MediaRacer 152 units to stream MPEG-4 video properly in Security Center, you
must ensure that the unit firmware version matches the MPEG-4 version.
1 Open the Mavix Configurator and enter Administrator as the default username and
Admin as the password.
2 Click the Update Firmware icon, and click Manual Update.
3 Enter the IP address, username, and password of the unit.
4 Under MediaRacer, select IXX.
5 In the Unit firmware version section, click Read.
6 Ensure that the Firmware version is at least 7.1.1.0, followed by the letter “r”
(eg. 7.1.1.0r).
7 Ensure that the Codec is Mpeg4, and that the version matches the firmware version listed
above it.
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Configure MediaRacer 250 units
Mavix MediaRacer 250 units have a unique video input that provides two streams which can be
configured independently using the Mavix Configurator.
• "Select H.264 or MPEG-4 streaming" on page 85
• "Configure the stream settings" on page 86
Select H.264 or MPEG-4 streaming
1 Open the Mavix Configurator and enter Administrator as the default username and
Admin as the password.
2 Select the Update Firmware icon.
3 Under Connect to in the Manual Update tab, type the unit IP address.
4 Type the username and password of the unit.
5 Under MediaRacer, select 250.
6 From the drop-down list in the dialog box, select taskman.ini.
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7 Click Get > Edit.
The file opens in Notepad.
8 In the Video section, change the Coding= value to:

Coding=8 if you want to stream H.264.

Coding=5 if you want to stream MPEG-4.
9 Save the file, and click Put in the Manual Update tab.
Configure the stream settings
1 Open the Mavix Configurator and enter Administrator as the default username and
Admin as the password.
2 Click the Configure icon.
3 In List A, select the MediaRacer 250 unit to configure.
4 Click the Video tab.
5 Click the Stream 1 tab, and configure the video stream settings as required.
6 Click the Stream 2 tab, and configure the video stream settings as required.
7 Click the OSD tab, and configure the On Screen Display text settings as required.
8 Click Apply.
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Oncam Grandeye
Oncam Grandeye
This section describes the additional configuration steps required to use the fish-eye dewarping
feature of Oncam Grandeye 360o cameras in Security Center. Dewarping allows you to zoom in
on a 360o image, similar to the digital zoom feature in Security Desk. The zoomed image is
dewarped, or flattened to show a rectangular image.
This section includes the following topics:
• "Configure Oncam Grandeye 360o fish-eye camera lenses" on page 87
Configure Oncam Grandeye 360o fish-eye camera lenses
Before viewing video with an Oncam Grandeye 360o fish-eye camera lens in Security Desk, you
must configure the lens in Config Tool.
1 From the Video task in Config Tool, select the camera to configure.
2 Click the Hardware tab.
3 From the Lens type drop-down list, select Oncam Grandeye.
4 Click the Edit (
) button.
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5 In the Configure lens dialog box, do the following:
a Use the Width and Height fields to set the Maximum Dewarped resolution values.
b Select the Quality.
c Select the Camera position.
d To set the center position of the fish-eye, drag the left mouse button.
e To adjust the radius of the fish-eye, drag the right mouse button.
NOTE The blue region represents the area that can be dewarped in a Security Desk tile.
f Click OK.
6 In the Hardware tab, click Apply.
After you are done: For your changes to take effect, remove the camera from all Security Desk
tiles, and then re-add the camera. For information about dewarping 360o fish-eye camera
lenses, see the Security Desk User Guide.
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OTN
OTN
This section describes the additional configuration steps required for some OTN units to work
in Security Center.
Configuring MVIDIPv4 units
Due to specific OTN MVIDIPv4 unit behavior, proper reception and decoding of the MPEG-4
video stream requires extra configuration to work in Security Center.
Disable IGMPv3 support
Because MVIDIPv4 units use a different IP address than the control channel, video streams are
filtered out of potential multicast sources by the IGMPv3 protocol. For proper reception of
MVIDIPv4 video streams, you must disable the IGMPv3 advanced setting on the Directory and
Archiver Server machines. If you are streaming video in multicast, the advanced setting must
also be disabled on your workstation.
1 From the Video task in Config Tool, select the Archiver to configure.
2 Click the Resources tab.
3 At the bottom of the Resources tab, click the Advanced settings button.
4 In the Advanced settings dialog box, click the Additional settings button.
5 In the Additional settings dialog box, click
.
6 In the Name column, type IGMPv3Enabled.
7 In the Value column, type 0.
8 Click Close.
9 In the Advanced settings dialog box, click OK.
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10 In the Resources tab, click Apply.
You are asked to restart the Archiver. Click Yes.
Enable MPEG-4 start code lookup offset
MVIDIPv4 units sometimes develop offset start codes in the MPEG-4 video stream. As a solution, the MPEG-4 start code lookup value must be increased so that the video stream will be
found in Security Center. This advanced setting must be modified on the Client and Server
machines for proper archiving and video decoding.
1 From the Video task in Config Tool, select the Archiver to configure.
2 Click the Resources tab.
3 At the bottom of the Resources tab, click the Advanced settings button.
4 In the Advanced settings dialog box, click the Additional settings button.
5 In the Additional settings dialog box, click
.
6 In the Name column, type Mpeg4DemuxStartCodeLook.
7 In the Value column, type 100.
8 Click Close.
9 In the Advanced settings dialog box, click OK.
10 In the Resources tab, click Apply.
You are asked to restart the Archiver. Click Yes.
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Panasonic
Panasonic
This section describes the additional configuration steps required for some Panasonic units and
unit features to work in Security Center.
•
•
•
•
•
•
•
•
•
•
•
•
•
"Configuring H.264 software motion detection" on page 91
"Configuring multi-streaming in MJPEG" on page 91
"Configuring I/O pins" on page 92
"Configure capture resolutions" on page 93
"Configuring edge analytics for WJ-NT314 units" on page 94
"Configure WJ-GXE100 (DG-GXE100) and WJ-GXE500 (DG-GXE500) units" on page 95
"Configure the WJ-GXE100 serial port to control a PTZ camera" on page 95
"Use auto-pan with Panasonic units" on page 95
"Configuring the Panasonic WV-CU950 Ethernet keyboard" on page 96
"Configuring Variable Image Quality on Specified area (VIQS)" on page 98
"Configuring Auto tracking" on page 100
"Configuring audio for Panasonic WV series units" on page 100
"Configuring Panasonic 360-degree cameras for VGA Quad streams mode" on page 100
Configuring H.264 software motion detection
Software motion detection is based on metadata sent from the camera which is affected by the
Sensitivity setting on the unit’s Web page. For best results, increase the Sensitivity value on the
unit’s Web page before you configure software motion detection in H.264.
Configuring multi-streaming in MJPEG
Multi-streaming in MJPEG is supported on certain Panasonic cameras in Security Center. In the
Video tab of Panasonic camera entities in Config Tool, the Quality setting must be the same for
both video streams, and can only be configured from stream 1.
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Configuring I/O pins
Panasonic units DG-NS202, WV-NS954, WV-NW964, WV-NP502, WV-508, and WVNW502S do not have a hardwired pin configuration. The input and output pins cannot be
configured for these units through their Web page, because Security Center will enforce the
following configuration:
Pin #
Panasonic description
Security Center pin configuration
1
Alarm In
IN
2
Alarm In/Alarm Out
OUT
3
Alarm In/Auxiliary Out
IN
4
Ground
Ground
NOTE Panasonic pin types other than input/output, such as auxiliary pins, are not supported in
Security Center.
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Configure capture resolutions
For Panasonic megapixel cameras (for example, 1.3 megapixels or 3.0 megapixels) to stream at
the correct resolution, you must configure the image capture mode on the unit’s Web page
before adding the unit in Security Center. This is especially important if you want to use a higher
resolution because the default image capture mode is usually 30fps.
1 Open the unit’s Web page.
2 Click Setup > Image.
3 From the Image capture mode drop-down list, select the desired resolution.
NOTE On some models you may have to select an Aspect ratio instead of an Image capture
mode.
4 Click Set.
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Configuring edge analytics for WJ-NT314 units
To use edge analytics with Panasonic WJ-NT314 encoders, it must be configured for each active
channel using the unit’s Web page.
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Configure WJ-GXE100 (DG-GXE100) and WJ-GXE500 (DG-GXE500)
units
To view multicast video with Panasonic WJ-GXE100 (DG-GXE100) and WJ-GXE500 (DGGXE500) cameras in H.264 or MPEG-4, you must configure the following settings in Config
Tool.
NOTE With Panasonic DG-GXE100 and DG-GXE500 cameras, you can stream a maximum of
three channels simultaneously.
1 From the Video task in Config Tool, select the camera to configure.
2 Click the Video tab.
3 From the Priority drop-down list, select Constant.
4 Set the Bit rate slider value in between 64-2048.
5 Click Apply.
Configure the WJ-GXE100 serial port to control a PTZ camera
To control an associated PTZ camera with a WJ-GXE100 you must configure the serial port on
the unit’s Web page.
1 Open the unit’s Web page.
2 Click Setup > Image, then click the RS485 tab.
3 Beside RS485 transmission, select On.
4 Fill out the rest of the information. The options entered should match was set on the
associated PTZ camera.
5 Click Set.
Use auto-pan with Panasonic units
The auto-pan feature is supported with some Panasonic units in Security Center. It must be
configured in the Specific commands dialog box.
1 In Security Desk, select the PTZ camera in the canvas tile.
2 Using the PTZ-in-tile feature, move the camera to the desired position.
3 Click the Specific Commands (
) button.
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4 From the Specific commands dialog box, click Set auto pan start point, and click Execute
command.
This sets the auto pan start point to the current camera position.
5 Click Close.
6 To select an auto pan stop point, move the camera to the desired stopping point, and click
Specific Commands ( ) button.
7 In the Specific commands dialog box, click Set auto pan stop point, and click Execute
command.
NOTE The auto pan feature does not support tilt commands.
8 Click Start auto pan, and click Execute command.
The camera pans between the two points you configured.
NOTE When the camera is panning, clicking another PTZ command cancels the autopan.
The only exceptions are the Zoom commands.
9 To stop the auto pan, click Stop auto pan, and click Execute command.
10 Click Close.
Configuring the Panasonic WV-CU950 Ethernet keyboard
In order to use the Panasonic WV-CU950 Ethernet keyboard with Security Center, the keyboard
must be configured, and the Panasonic Ethernet keyboard protocol must be set in the
Peripherals tab of Security Desk.
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Configuring the keyboard
Before you begin: Unplug the keyboard.
1 On the back of the controller, set Mode selection switches 1, 4, and 5 to ON.
2 On the back of the controller, set the CONTROLLER NO to 1.
3 Plug the controller into a power source.
4 Turn on the power while holding down the MON (ESC), O and CAM (SET) buttons. The
LCD display will prompt you for a password.
5 Enter the administrator password. The factory default is “650”.
NOTE To delete a character, press the clear button.
6 If the password was entered correctly, The IP Address setting will appear on the LCD display. Press the CAM (SET) button to edit the default. Enter a unique IP address for the controller.
NOTE Use the Shuttle Ring to move the cursor.
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7 Rotate the JogDial to until Subnet Mask appears on the LCD display, then press the CAM
(SET) button to edit the default setting. Enter a Subnet Mask.
8 Use the JogDial and the CAM (SET) button to edit of the following items:

Gateway: Enter a Gateway address.

Keyboard ID: Leave this at the default setting (1).

Server IP Address: IP Address where Security Center is running.

Server ID: Leave this at the default setting (1).
9 Press the MON (ESC) button to complete the setup.
Security Center configuration
The Keyboard protocol and IP address needs to be set in Config Tool for the WV-CU950
controller to work in Security Center.
1 From the Config Tool Home page, select Options > Peripherals, then click the Keyboard
tab.
2 From the Keyboard protocol drop-down menu, select Panasonic Ethernet.
3 Select the Connect to keyboard automatically option.
4 Under Ethernet Port enter the keyboard’s IPv4 address that was configured in Step 6.
5 Click Save.
Configuring Variable Image Quality on Specified area (VIQS)
The VIQS feature is supported with some Panasonic units in Security Center. It must be
configured in the Hardware tab of the camera.
1 From the Video task in Config Tool, select the camera to configure.
2 Click the Hardware tab.
3 Set H.264 VIQS to ON.
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4 Next to the H.264 VIQS setting, click VIQS window.
5 To re-size the camera view area, do one of the following:
a In the Size and position section, enter the X, Y, W, and H coordinates.
X is the Top-left pixel, Y is the Bottom-left pixel, W is the Top-right pixel, and H is the
Bottom-right pixel.
b Drag the green area to the size you want.
6 Click OK.
7 Select ON beside Stream 1 and/or Stream 2 to apply the new VIQS area.
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Configuring Auto tracking
You can configure the Auto tracking settings in the Properties tab of Panasonic unit entities in
Config Tool.
1 In the Video task of the Config Tool, select the unit to configure.
2 Click the Properties tab.
3 Expand the Self return menu and configure the following:



Seek to preset. Specifies a preset that the unit will seek to before resuming auto tracking
when Self return is ON.
Self return. Turn this option ON to have the unit resume auto tracking it loses the tracking target, or a manual PTZ action is performed.
Self return timer. Specifies how long (in seconds) the camera will take to resume auto
tracking when Self return is ON.
4 Expand the Auto tracking menu and specify the Camera height in meters. For more information on how to measure this value correctly, see your Panasonic documentation.
Configuring audio for Panasonic WV series units
When the audio is set to Line In, Unicast TCP, the audio may be distorted for WV units. You
can improve the audio by increasing the Mic input interval.
To configure the Mic input interval:
1 Open the unit's Web page.
2 Click Setup > Image/Audio then click the Audio tab.
3 Beside Mic input interval (Camera to PC) select 160ms.
4 Click Set.
5 If the unit is already added to Security Center, restart the unit.
Configuring Panasonic 360-degree cameras for VGA Quad streams
mode
In order to have access to four streams for a Panasonic 360o unit in Security Center, you must set
the Video mode on the Properties tab of the unit to VGA Quad streams [4:3].
1 In the Video task of the Config Tool, select the 360o unit to configure.
2 Click the Properties tab.
3 Under 360o Features, select VGA Quad streams [4:3] as the Video Mode.
4 Restart the unit.
You will now have four encoders in the entity tree that can be used individually to display a
specific area.
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NOTE Video quality settings can only be configured on the first stream and are applied to all
streams. The only resolution available is H.264 640x480 (VGA).
After you are done: Set the preset positions you want to monitor for each stream on the unit’s
Web page. For more information, see your Panasonic documentation.
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Pelco
Pelco
This section describes the additional configuration steps required for some Pelco units to work
in Security Center.
This section includes the following topics:
•
•
•
•
•
•
"Configuring motion detection" on page 102
"Adding NET54xx encoder series" on page 102
"Configuring dual-streaming for Pelco IP series" on page 102
"Configuring NET5301T units" on page 102
"Configuring Pelco Sarix units" on page 103
"Naming Sarix Spectra HD PTZ preset tours" on page 103
Configuring motion detection
Best practice: When using H.264 motion detection with Pelco units, it is recommended that
you disable all automatic image adjustments on the unit’s Web page.
Adding NET54xx encoder series
The NET54xx encoder series can have a range of one to four channels. Each channel must have
a different IP address. Therefore, units like the NET5402T which have two channels, must be
added twice in Security Center, once for each IP address.
Configuring dual-streaming for Pelco IP series
When using dual-streaming with Pelco IP series units, the video stream settings for each stream
are linked. For example, the video settings you define for the primary stream tab (MPEG-4-1)
are automatically applied in the secondary stream tab (MPEG-4-2).
Configuring NET5301T units
To use PTZ on Pelco NET5301 units in Security Center, you must enable PTZ and configure the
serial port in the camera Hardware tab in Config Tool.
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Configuring Pelco Sarix units
Note the following when using Pelco Sarix units in Security Center:
• When using dual streams on a Sarix unit:


The video quality settings of the secondary stream are dependent on the primary stream.
The video settings of the second stream cannot be changed without first setting the primary stream video settings to the desired values.
The unit resources are shared between the streams and the primary stream has priority
over the secondary stream. Therefore, the resolution you set in the Config tool may not
reflect what is configured in the unit due to the lack of available resources. For example,
if you set your primary stream at 1920x1080 at 10 frames per second in the Config tool
and set the secondary stream at 1024x720 at 10 frames per second, the actual resolution
set on the unit for the secondary stream may only be 352x176.
Motion detection settings depend on the resolution of the primary stream. If the resolution is changed, the Archiver will re-send the motion detection settings to the unit.
Configuring the Quality setting in the camera’s Video tab may have no effect on the unit.

•
• The greyed-out fields in the camera’s Video tab (frame rate and resolution) may not display
•
the values configured on the unit.
The maximum frame rate available changes depending on the bit rate and the resolution set
in the Video tab.
Naming Sarix Spectra HD PTZ preset tours
PTZ preset tours must be named “Endura X” using the unit’s Web page where X represents the
pattern number in Security Center. For example, a tour named “Endura 1” in the unit’s Web page
is available as Pattern 1 in the Security Desk Patterns menu.
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Samsung
Samsung
This section describes the additional configuration steps required for some Samsung units to
work in Security Center.
This section includes the following topics:
•
•
•
•
•
•
•
"Configuring SNF-7010 units" on page 104
"Configuring SNP-3750 units" on page 107
"Configuring SNF-8010 and SNF-8010VM units" on page 107
"Configuring Samsung ONVIF units to stream at the proper framerate" on page 110
"Configuring Samsung ONVIF units for unit motion detection" on page 110
"Creating video profiles" on page 111
"Enabling face and audio detection" on page 112
Configuring SNF-7010 units
Before viewing video with a Samsung 360o fish-eye camera lens in Security Desk, you must
configure the lens in Config Tool.
1 From the Video task in Config Tool, select the SNF-7010 camera from the entity tree.
2 Click the Hardware tab.
3 From the Lens type drop-down list, select Samsung Techwin.
4 Click the Edit (
) button.
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5 In the Configure lens dialog box, do the following:
a Use the Width and Height fields to set the Dewarped resolution values.
The Dewarped resolution values you can use depend on the resolution that is set in the
Video quality settings for the camera. The dewarping will not work correctly in Security
Desk if the appropriate values are not entered. The following table lists which Dewarped
resolutions can be used for the input resolution that is configured in the Video quality
settings. For example, if you set 1024x768 as the Resolution in the Video quality settings,
then you should enter a Dewarped resolution of 320 (Width) x 240 (Height).
Resolution input set in Video quality
settings
Dewarped resolution
2048x1536
800x600, 600x480, 320x240
1600x1200
640x480, 320x240
1280x960
640x480, 320x240
1024x768
320x240
800x600
320x240
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Resolution input set in Video quality
settings
Dewarped resolution
640x600
160x120
b Select the Camera position.
c To set the center position of the fish-eye, drag the left mouse button.
d To adjust the radius of the fish-eye, drag the right mouse button.
NOTE The blue region represents the area that can be dewarped in a Security Desk tile.
e Click OK.
6 In the Hardware tab, click Apply.
After you are done: For your changes to take effect, remove the camera from all Security Desk
tiles, and then re-add the camera. For information about dewarping 360o fish-eye camera
lenses, see the Security Desk User Guide.
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Configuring SNP-3750 units
To configure the video stream resolution for SNP-3750 units using either MPEG-4 or MJPEG
streaming:
1 Open the unit’s Web page.
2 Click Video Setup > Streaming.
3 Choose the desired resolution from the Unicast Image Resolution drop-down list.
If using MJPEG streaming, you must also modify the video resolution on the machine that is
running the Config Tool.
4 On the Config Tool machine, to the SNP-3750 cam file, located in: C:\Program Files\Common Files\DVR Software 4.x\Extensions\Cam Files\Samsung SNP3750.cam on 32-bit
machines, and C:\Program Files (x86)\Common Files\DVR Software 4.x\Extensions\Cam
Files\Samsung SNP3750.cam on 64-bit machines.
5 Open the SNP3750.cam file in Notepad.
6 Locate the following line:
<MjpegURLs>public/video.cgi?ch=1&resolution=cif</MjpegURLs>
7 Replace cif with the desired resolution: qcif, cif, or 4cif.
NOTE Use lowercase text only.
8 If the unit is already part of your Security Center system, remove and delete the unit from
Security Center, and add it using the Config Tool station where the cam file has been modified.
Configuring SNF-8010 and SNF-8010VM units
Before viewing video with a Samsung 360o fish-eye camera lens in Security Desk, you must
configure the SNF-8010 lens in Config Tool.
1 From the Video task in Config Tool, select the SNF-8010 camera from the entity tree.
2 Click the Hardware tab.
3 From the Lens type drop-down list, select Samsung Techwin.
4 Click the Edit (
) button.
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5 In the Configure lens dialog box, do the following:
a Use the Width and Height fields to set the Dewarped resolution values.
The Dewarped resolution values you can use depend on the resolution that is set in the
Video quality settings for the camera. The dewarping will not work correctly in Security
Desk if the appropriate values are not entered. The following table lists which Dewarped
resolutions can be used for the input resolution that is configured in the Video quality
settings. For example, if you set 1024x768 as the Resolution in the Video quality settings,
then you should enter a Dewarped resolution of 320 (Width) x 240 (Height).
Resolution input set in Video quality
settings
Dewarped resolution
2560x2048
1024x768, 800x600, 640x480, 320x240
2048x1536
800x600, 600x480, 320x240
1920x1080
640x480, 320x240
1600x1200
640x480, 320x240
1280x1024
640x480, 320x240
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Resolution input set in Video quality
settings
Dewarped resolution
1280x960
640x480, 320x240
1280x720
320x240
1024x768
320x240
800x600
320x240
720x480
160x120
640x480
160x120
640x360
160x120
320x240
160x120
b Select the Camera position.
c To set the center position of the fish-eye, drag the left mouse button.
d To adjust the radius of the fish-eye, drag the right mouse button.
NOTE The blue region represents the area that can be dewarped in a Security Desk tile.
e Click OK.
6 In the Hardware tab, click Apply.
After you are done: For your changes to take effect, remove the camera from all Security Desk
tiles, and then re-add the camera. For information about dewarping 360o fish-eye camera
lenses, see the Security Desk User Guide.
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Configuring Samsung ONVIF units to stream at the proper framerate
For Samsung ONVIF units to stream at a proper frame rate in Security Center, the Email/FTP
profile feature on the video stream being used must be disabled in the unit's Web page.
1 Open the unit’s Web page.
2 In the Setup menu, to the Video Profile page.
3 In the Video Profile page, create a new video profile.
For example, if you are streaming in MJPEG, create a new MJPEG profile in one of the ten
empty Video Profile slots.
4 For the new video profile, select the Email/FTP profile option.
5 For all other default video profiles used in Security Center (MJPEG, MPEG-4, and H.264),
deselect the Email/FTP profile option.
Configuring Samsung ONVIF units for unit motion detection
Configuring Samsung Onvif units for unit motion detection varies from model to model. In
most cases, you must enable motion detection and set the detection area on the unit's Web page
before adding the unit in Security Center. For more information about enabling motion
detection for your particular unit, please see your Samsung documentation.
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Creating video profiles
If you’re not running the latest firmware on a Samsung unit, you may need to create video
profiles for each H.264 stream available in Security Center. For example, if Security Center offers
three streams and there is one H.264 stream available by default in the unit’s Web Page, you must
create two more H.264 video profiles.
1 Open the unit’s Web page.
2 In the Setup menu, to the Video profile page on the left.
3 Select an empty profile, provide a Name, select H.264 from the Codec list then click Apply.
4 Repeat Step 3 as needed.
You can now add the unit to Security Center.
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Enabling face and audio detection
If a Samsung unit can perform face and audio detection and you want to receive the
corresponding events in Security Center, you must first enable the two functions on the unit.
To enable face detection on the unit:
1 Open the unit’s Web page.
2 In the Setup page, click Event > Face detection.
3 Click Enable On.
4 Configure the area in which you want the camera to detect faces.
5 (Optional) Select the sensitivity that is most appropriate for your needs.
To enable audio detection on the unit:
1 Open the unit’s Web page.
2 In the Setup page, click Event > Audio detection.
3 Click Enable On.
4 Configure the audio level at which the camera will trigger an event.
5 (Optional) Configure an activation time schedule during which audio events will be triggered.
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Sanyo
Sanyo
This section describes the additional configuration steps required for some Sanyo, and Sanyo
ONVIF compliant units to work in Security Center.
This section includes the following topics:
• "Configure VCC-HD5X00 units" on page 113
• "Add Sanyo ONVIF units" on page 113
Configure VCC-HD5X00 units
Your unit must have two video streams that are configured before adding the unit to the Config
Tool.
1 Open the unit’s Web page.
2 Click on VIDEO/AUDIO.
3 Under STREAM, set STREAM 1 to H.264, and STREAM 2 to JPEG.
Add Sanyo ONVIF units
For Sanyo ONVIF compliant units to work in Security Center, specific HTTP port settings are
required when the units are added in the Config Tool.
1 From the Video tab in the Config Tool, click the Video unit
button.
2 In the Manufacturer field, select Sanyo.
3 Select the Product type, and enter the appropriate IP address.
4 In the HTTP port field, enter 8080.
5 Enter the appropriate username and password.
6 Click Add.
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Sentry 360
Sentry 360
This section describes the additional configuration steps required to use the fish-eye dewarping
feature of Sentry 360 cameras in Security Center. Dewarping allows you to zoom in on a 360o
image, similar to the digital zoom feature in Security Desk. The zoomed image is dewarped, or
flattened to show a rectangular image.
This section includes the following topics:
• "Configure Sentry 360-degree fish-eye camera lenses" on page 114
• "Change the default port for motion events" on page 115
Configure Sentry 360-degree fish-eye camera lenses
Before viewing video with a Sentry 360 fish-eye camera lens in Security Desk, you must
configure the lens in Config Tool.
1 From the Video task in Config Tool, select the camera to configure.
2 Click the Hardware tab.
3 From the Lens type drop-down list, select Sentry 360.
4 Click the Edit (
) button.
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5 In the Calibrate lens dialog box, do the following:
a Using the Width and Height fields, set the Dewarped resolution values.
b To set the center position of the fish-eye, drag the left mouse button.
c To adjust the radius of the fish-eye, drag the right mouse button.
NOTE The blue region represents the area that can be dewarped in a Security Desk tile.
d Click OK.
6 In the Hardware tab, click Apply.
After you are done: For your changes to take effect, remove the camera from all Security Desk
tiles, and then re-add the camera. For information about dewarping 360o fish-eye camera
lenses, see the Security Desk User Guide.
Change the default port for motion events
In order to receive motion events from Sentry units, the Archiver role needs to open a TCP port
for its HTTP server. The default port is 8008. If this port is already in use on the Archiver role
machine, you can change the default port.
To change the default port:
1 On the Archiver role machine, to the installation directory, located in C:\Program
Files\Common Files\DVR Software 5.2\Extensions\Drivers\ on 32-bit machines, and C:\Program Files (x86)\Common Files\DVR Software 5.2\Extensions\Drivers\ on 64-bit machines.
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2 Open the EventHttpServerConfiguration.xml file in Notepad.
Text similar to the following is displayed:
<EventHttpServerConfiguration>
<HttpServerPort>8008</HttpServerPort>
</EventHttpServerConfiguration>
3 Change the value of the HttpServerPort from 8008 to something else, such as 8009.
NOTE The value for the HttpServerPort must be the same for all standby Archivers associated
with the unit.
4 Save the file, and restart the Archiver role.
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Sony
Sony
This section describes the additional configuration steps required for some Sony unit features to
work in Security Center.
•
•
•
•
•
•
•
•
•
•
•
•
"Configuring a Transaction timeout for Sony 5th generation cameras" on page 117
"Creating Sony PTZ patterns" on page 117
"Using the Copy configuration tool" on page 121
"Maintaining 4:3 aspect ratio for the SNC-ZP550" on page 125
"Configure Sony edge recording for 5th generation units" on page 122
"Configuring 5th generation units to receive VMF events" on page 124
"Configure Sony edge recording for 6th generation units" on page 125
"Configuring 6th generation units to stream at 60 frames per second" on page 126
"Configuring 6th generation units to receive VMF events" on page 127
"Configuring 6th generation units to receive face detection events" on page 128
"Enable audio out anti-jitter buffering" on page 129
"Configuring Sony Panomorph camera lenses" on page 129
Configuring a Transaction timeout for Sony 5th generation cameras
Best practice: To avoid Sony 5th generation cameras from going offline, it is recommended to
set the Transaction timeout to 60 seconds. To do this:
1 Open Config Tool.
2 From the Home page, click the System task, and then click the Roles tab.
3 Select the Archiver that is managing the Sony unit, and then click the Extensions tab.
4 Click the Sony extension.
5 From the Transaction timeout drop-down list in the General section, select 60 sec.
6 Click Apply.
Creating Sony PTZ patterns
PTZ patterns can be created for some Sony cameras through the Preset Tour feature. A Sony
Preset Tour is similar to a Security Center PTZ pattern; it is a series of presets (which includes
camera positioning, iris, and focus settings), which can be run in the Security Desk or Config
Tool the same as any other PTZ pattern. For more information about Preset Tours, refer to your
Sony camera's documentation.
There are three steps to creating Sony PTZ patterns:
• Define presets
• Configure the preset tour
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• Test the Sony PTZ pattern
Define presets
You must define two or more PTZ presets on the Sony camera in Security Center before you can
create a preset tour in the unit's Web page.
1 In the Config Tool or Security Desk, select the Sony PTZ camera to configure.
2 Do one of the following:

If you are in the Config Tool, double-click to open the Live video window.

If you are in Security Desk, select the camera in the tile.
3 In the PTZ controls toolbar, click the advanced mode
button.
4 From the Presets drop-down list, select a preset number.
5 Using the PTZ controls, move the PTZ to a new position.
6 Click the arrow beside the preset
button and click Save.
Configure the preset tour
Once you have defined two or more PTZ presets in Security Center, you must create and configure a preset tour in the Sony unit’s Web page.
1 Open the Sony unit's Web page.
2 Click Setup.
3 Enter username and password of the unit.
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4 Click Preset position > PresetTour.
5 Set the Tour option to On.
6 Set the Resume time on inactivity option to On, and type a value (in seconds).
NOTE The Resume time on inactivity option is how much time it takes to resume a PTZ
pattern an operator has moved the PTZ camera. If the option is set to Off, the PTZ pattern
must be restarted manually.
Best practice: Set the value to 120 seconds
7 Select the preset tour you want to configure (A, B, C, D, or E), and set the Tour to Off.
8 Under Sequence in the drop-down list, select a previously defined preset you created in
Config Tool, and click Add.
9 Repeat Step 8 for each preset you want to add to the sequence.
10 To change the order of the presets, select the preset and click the Up or Down button.
11 Select the Speed of the camera. The higher the value, the faster the camera moves. You can
also select Fastest.
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12 Beside Stay time, enter the amount of time you would like the camera to stay a each preset
position.
13 (Optional) Use the Preview and Stop buttons, to start and stop a preview of the selected
tour.
14 Beside Effective period select Always.
15 Click OK.
You now can use the preset tour (sequence) as a PTZ pattern in Security Center.
Test the Sony PTZ pattern
1 In the Config Tool or Security Desk, select the Sony PTZ camera to be tested.
2 Do one of the following:

If you are in the Config Tool, click the Live video

If you are in Security Desk, select the camera in the tile.
button.
3 In the PTZ controls toolbar, click the advanced mode
button.
4 From the Patterns drop-down list, select a pattern to play.
NOTE Pattern 0 in Security Center represents preset tour A on the Sony unit, 1=B, 2=C, 3=D,
and 4=E.
5 Click the Play
button.
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Using the Copy configuration tool
When using the Copy configuration tool in Security Center with Sony 5th Generation units, the
camera configuration is dependant on the unit configuration. Therefore, you must copy the unit
configuration before copying the camera configuration.
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Configure Sony edge recording for 5th generation units
Archive backup is supported on Sony units with firmware 1.61 and later in Security Center
through the Sony Edge Storage (edge recording) feature. To use edge recording and video
trickling Sony 5th generation cameras, you need to enable the Edge Storage, and configure some
additional settings on the unit’s Web page.
1 Open the unit's Web page.
2 Click Setup > Edge Storage.
3 For the Edge Storage option, click On, and then click OK.
NOTE If you set the Effective period option to Always, edge recording is stopped if you
change the video stream type.
4 Click the Image memory tab, and then click the Common tab.
5 In the Image memory option, click Off, and then click OK.
6 Click the Alarm recording tab.
7 In the Alarm recording option, click Off, and then click OK.
8 Click the Periodical recording tab.
9 In the Periodical recording option, click Off, and then click OK.
10 Click the FTP client tab, and then click the Common tab.
11 In the FTP client option, click Off, and then click OK.
12 Click the Alarm sending tab.
13 In the Alarm sending option, click Off, and then click OK.
14 Click the Periodical sending tab.
15 In the Periodical sending option, click Off, and then click OK.
16 Click the e-Mail (SMTP) tab, and then click the Alarm sending tab.
17 In the Alarm sending option, click On.
18 In the File attachment option, click Off, and then click OK.
19 Click the Periodical sending tab.
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20 In the Periodical sending option, click Off, and then click OK.
21 Click the System tab, and then click the Installation tab.
22 In the Video out option, click Off, and then click OK.
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Configuring 5th generation units to receive VMF events
In order to receive VMF events in Security Desk you must configure some settings on the unit’s
Web page before adding the unit to Security Center.
1 Open the unit’s Web page.
2 Click Setup > Event detection.
3 On the Motion detection tab, under VMD settings, click Detection area and configure a
detection area.
For more information on how to configure the detection area, see your Sony documentation.
4 Under VMF settings, modify the other settings as desired.
5 From the Video task in Config Tool, select the camera.
6 Click the Hardware tab.
7 Select the VMF analytics option.
8 Click Apply.
9 Click the Motion detection tab for the unit and set Motion detection to ON.
10 Click Apply.
You can now receive VMF events in Security Desk.
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Configure Sony edge recording for 6th generation units
To use edge recording and video trickling on Sony 6th generation cameras, you need to
configure some additional settings on the unit’s Web page.
1 Open the unit's Web page.
2 Click Setting > Action output.
3 On the Execution Condition tab beside Edge Storage movie, select Motion Detection and
click OK.
Maintaining 4:3 aspect ratio for the SNC-ZP550
Some units such as the SNC-ZP550 do not support resolutions with a 4:3 aspect ratio, the image
will be stretched when viewing the stream. For example, if you choose to view a 620x480 stream
it will actually display a stretched 620x368 stream. As a workaround, enable the Letterbox
option on the unit’s Web page to preserve the 4:3 aspect ratio.
1 Open the unit’s Web page.
2 Click Setup > Camera and select the Video codec tab.
3 Turn the Letterbox option On.
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Configuring 6th generation units to stream at 60 frames per second
To stream at 60 fps, Wide dynamic range should be disabled and the Mode must be set to High
frame rate.
1 From the Video task in Config Tool, select the camera to configure.
2 Click the Hardware tab.
3 Clear the Wide dynamic range option.
4 From the Mode drop-down list, select High frame rate.
5 Click Apply.
NOTE If you set the Mode to High frame rate, the Wide dynamic range level on the unit will
be decreased as streaming at a high framerate (60 fps) requires that the Wide dynamic range
level be low. The Wide dynamic range level is set on the unit’s Web page under Settings >
System > Installation.
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Configuring 6th generation units to receive VMF events
In order to receive VMF events in Security Desk you must configure some settings on the unit’s
Web page before adding the unit to Security Center.
1 Open the unit’s Web page.
2 Click Setting > Action input > Motion detection.
3 Under VMD settings, click Detection area and configure a detection area.
For more information on how to configure the detection area, see your Sony documentation.
4 Under VMF settings, modify the other settings as desired.
5 From the Video task in Config Tool, select the camera.
6 Click the Hardware tab.
7 Select the VMF analytics option.
8 Click Apply.
9 Click the Motion detection tab for the unit and set Motion detection to ON.
10 Click Apply.
You can now receive VMF events in Security Desk.
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Configuring 6th generation units to receive face detection events
In order to receive face detection events in Security Desk some additional settings need to be
applied on the unit’s Web page before adding the unit to Security Center.
NOTE The face detection event is only supported on units with firmware 1.4 or later.
1 Open the unit’s Web page.
2 Click Setting > Action input > Face detection.
3 Under the Face detection setting, click Detection area and configure a detection area.
For more information on how to configure the detection area, see your Sony documentation.
4 Click OK.
5 From the Video task in Config Tool, select the unit.
6 Click the Motion detection tab and set Motion detection to ON.
7 Click Apply.
You can now receive face detection events in Security Desk.
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Enable audio out anti-jitter buffering
The Sony extension can be configured to use the audio out anti-jitter buffer. With this feature
enabled, the Archiver buffers the audio packet before sending it to the unit's audio decoder,
eliminating any jittering that may occur. To enable this feature, you need to activate the
AudioOutDelay advanced setting.
1 From the Video task in Config Tool, select the Archiver to configure.
2 Click the Resources tab.
3 At the bottom of the Resources tab, click the Advanced settings button.
4 In the Advanced settings dialog box, click the Additional settings button.
5 In the Additional settings dialog box, click
.
6 In the Name column, type AudioOutDelay.
7 In the Value column, type 400.
8 Click Close.
9 In the Advanced settings dialog box, click OK.
10 In the Resources tab, click Apply.
You are asked to restart the Archiver. Click Yes.
Configuring Sony Panomorph camera lenses
Before viewing video with a Sony camera equipped with a panomorph lens in Security Desk, you
must configure the lens in Config Tool.
NOTE An example of such a camera is the SNC-HM662.
Before you begin: Check on your camera and your lens box to determine whether they support
automatic configuration.
1 From the Video task in Config Tool, select the camera to configure.
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2 Click the Hardware tab.
3 From the Lens type drop-down list, select Panomorph.
4 Click the Edit (
) button.
The Configure lens dialog box opens.
.
5 Select the Camera position if the selected camera and panomorph lens do not support
automatic configuration.
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6 Select the Panomorph Lens Type (RPL) if the selected camera and panomorph lens do not
support automatic configuration. The lens type is listed on the lens box; sometimes it is on
the lens ring.
7 Set the Dewarped resolution values. The resolution values must be a multiple of 4 and preferably at a 4:3 ratio. For example, 320x240 or 640x480.
NOTE The resolution set here is the output resolution for the lens viewer. The actual camera
feed resolution is set in the Video tab.
8 Click Calibrate.
A message will display telling you if the lens was calibrated successfully. The calibration may
fail for the following reasons:

It is too dark.
TIP Calibrate your lens when it is bright. This ensures that the calibration will succeed and
dewarping will work even when it is dark.

The lens is not installed or positioned correctly.

There is no lens or the lens type is wrong.
NOTE If the camera is moved the lens should be calibrated again.
When the selected camera and panomorph lens support automatic configuration, the
camera position is displayed automatically in the Camera position drop-down list. Also,
the RPL is displayed automatically in the Panomorph Lens Type (RPL) drop-down list.
9 Click OK.
10 In the Hardware tab, click Apply.
After you are done: For your changes to take effect, remove the camera from all Security Desk
tiles, and then re-add the camera. For information about dewarping Panomorph lenses, see the
Security Desk User Guide.
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Teleste
Teleste
You can add a Teleste encoder to Security Center as a multicast listener. This allows you to view
and record streams from Teleste encoders that are part of another VMS system.
Adding a Teleste encoder as a multicast listener
You must add the Teleste encoder and configure the multicast address before it can be used in
Security Center.
1 From the Home page of Config Tool, select Tasks > Video.
2 Select the Archiver you want to add the unit to.
3 Click
Add an entity, and select Video unit.
4 In the Manual add dialog box beside Manufacturer, select Teleste.
5 From the Product type drop-down menu select Multicast Listener.
6 In the IP address field, enter the IP address of the encoder.
7 Fill out the rest of the fields, and click Add.
8 Once the unit is added, select it from the entity tree then click the Video tab.
9 Under Network settings, enter the multicast address range and the port number that you
want the encoder to listen to.
Please note that the unit must be restarted for the changes to take effect.
10 Click Apply.
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UDP Technology
UDP Technology
Complete the following configuration steps before adding UDP units to the Config Tool:
1 Open the unit’s Web page.
2 Click Basic Configuration tab > Web Server.
3 Under HTTP(S) Settings, select the HTTP option and click Apply.
IMPORTANT If this option is not enabled, automatic unit discovery will not work in Security
Center.
4 Click the Video & Audio tab, and select Codec.
5 Under Video Stream Codec Settings, click the First Stream tab and select H.264 from the
Video Codec list, then click Apply.
6 Click the Second Stream tab, and select MPEG4 from the Video Codec list, then click
Apply.
7 Click the System Options tab, and select RTSP/RTP.
8 Select the Does not include NAL unit header option.
9 Click the UNICAST tab, and select Enable RTP Session.
10 Under RTP Configuration-first stream, make sure the Session name parameter displays
firststream.
11 Under RTP Configuration-second stream, make sure the Session name parameter displays secondstream.
12 Click Apply.
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Verint
Verint
This section describes the additional configuration steps required for some Verint units to work
in Security Center.
This section includes the following topics:
• "Configure S1808e-A and S1816e-A units" on page 134
• "Enable audio out anti-jitter buffering" on page 135
Configure S1808e-A and S1816e-A units
By default there are four Mic In audio inputs used in Security Center, but S1808e-A and
S1816e-A units support up to eight Line In. For these units to use the Line In audio type, you
must change the input type in Security Center.
1 In the Video tab in the Config Tool, select the unit to configure.
2 Click the Peripherals tab.
3 Select the microphone to be configured, and click the Edit
button.
4 From the Input type drop-down list in the Properties tab, select Line In.
5 Click Save.
6 For the new audio inputs to be available, restart the unit in Security Center.
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Enable audio out anti-jitter buffering
Verint extensions can be configured to use the audio out anti-jitter buffer. With this feature
enabled, the Archiver buffers the audio packet before sending it to the unit's audio decoder,
eliminating any jittering that may occur. To enable this feature, you need to activate the
AudioOutDelay advanced setting.
1 From the Video task in Config Tool, select the Archiver to configure.
2 Click the Resources tab.
3 At the bottom of the Resources tab, click the Advanced settings button.
4 In the Advanced settings dialog box, click the Additional settings button.
5 In the Additional settings dialog box, click
.
6 In the Name column, type AudioOutDelay.
7 In the Value column, type 400.
8 Click Close.
9 In the Advanced settings dialog box, click OK.
10 In the Resources tab, click Apply.
You are asked to restart the Archiver. Click Yes.
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Vidcie
Vidcie
Vidcie body wearable cameras are connected to a Vidcie server. You use the Unit Discovery tool
to connect to the Vidcie server to get the list of cameras to add to your Security Center system.
Configuring Vidcie body wearable cameras
Before you begin:
• Make sure you have set up a Vidcie server and added Vidcie cameras to it. For more information, see your Vidcie documentation.
• You should buy and install a trusted SSL certificate authority, or create a self-signed
certificate for the Vidcie server. If you’re using a self-signed certificate, you must configure
any client machines that run the Archiver and Config Tool to trust the certificate. For more
information on creating and trusting a self-signed certificate, see your Microsoft
documentation.
1 From the Home page in Config Tool, click Tools > Unit discovery tool.
2 Click the Manufacturers button.
The Configure manufacturer’s extensions dialog box appears.
3 In the Video tab, click the
button.
4 In the Add manufacturers dialog box, select Vidcie.
The add manufacturers dialog box closes.
5 In the Configure manufacturer’s extensions dialog box, select Vidcie.
6 Beside Service URI: Enter the IP Address of the Vidcie server.
Best practice: Type https:// before the IP address to specify that you want to use SSL.
7 Enter a Username and Password.
The user must have the privileges to access cameras on Vidcie server.
8 Click Save.
9 In the Unit Discovery dialog box click Start discovery.
10 From the list of discovered unit add the desired cameras.
IMPORTANT Only units that are online can be added to Security Center. Check to see that
the unit is online on the Vidcie server before you try to add it to Security Center.
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Videotec
Videotec
This section describes how to start the wiper on the Ulisse Compact IR360.
Configuring the wiper on the Ulisse Compact IR360
To start and stop the wiper, use the PTZ widget in Security Desk.
1 From the Monitoring task in Security Desk, drag the Ulisse Compact IR360 into a tile.
2 In the PTZ widget click the Toggle to advanced mode button
.
3 Under Auxiliaries, select 3-Untitled.
4 Click the Rename button
and rename the Auxiliary as Wiper.
5 Click the Start auxiliary command button
auxiliary command button
to stop it.
to start the wiper, and click the Stop
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Vivotek
Vivotek
This section describes the additional configuration steps required for some Vivotek units to
work in Security Center.
This section includes the following topics:
• "Configure IP8161 units" on page 138
• "Configure Vivotek fish-eye cameras" on page 138
Configure IP8161 units
To stream video at 30 frames per second with Vivotek IP8161 units, you must perform additional configuration steps in the unit’s Web page.
1 Open the unit’s Web page.
2 Click Configuration > Video/Audio.
3 On the Video and Audio Settings page, select Stream 1, and click Change.
4 From the Priority drop-down list in the Stream 1 dialog box, select Frame Rate.
5 Click Set.
Configure Vivotek fish-eye cameras
This section describes the additional configuration steps required to use the fish-eye dewarping
feature of Vivotek fish-eye cameras in Security Center. Dewarping allows you to zoom in on a
360o image, similar to the digital zoom feature in Security Desk. The zoomed image is dewarped,
or flattened to show a rectangular image.
Configure Vivotek fish-eye cameras:
1 Enable watermarking on the camera:
a Open a web browser.
b to the following address: http://<IP ADDRESS>/cgi-bin/admin/setparam.cgi?videoin_c0_enablewatermark=1.
2 Configure the fish-eye camera lens:
a From the Video task in Config Tool, select the camera.
b Click the Hardware tab.
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Vivotek
c From the Lens type drop-down list, select Vivotek.
d Click the Edit (
) button.
e In the Configure lens dialog box, do the following:
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i Using the Width and Height fields to set the Maximum Dewarped resolution values.
ii Select the Camera position.
iii To set the center position of the fish-eye, drag the left mouse button.
iv To adjust the radius of the fish-eye, drag the right mouse button.
NOTE The blue region represents the area that can be dewarped in a Security Desk tile.
v Click OK.
f In the Hardware tab, click Apply.
After you are done: For your changes to take effect, remove the camera from all Security Desk
tiles, and then re-add the camera. For information about dewarping fish-eye camera lenses, see
the Security Desk User Guide.
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Zepcam
Zepcam
This section describes the additional configuration steps required for the Zepcam unit features
to work in Security Center.
This section includes the following topics:
•
•
•
•
"Configuring the Zepcam server and cameras" on page 141
"Adding Zepcam cameras" on page 142
"Verifying the Zepcam camera and server connection from the camera" on page 143
"Verifying the Zepcam camera and server connection from the server" on page 143
Configuring the Zepcam server and cameras
Zepcam cameras are managed by the Zepcam server. Each camera has a profile with video
source configuration. The profile contains the MAC address of the camera. The Zepcam server
needs to be installed and the cameras need to be configured before adding the cameras to
Security Center. For more information about installing a Zepcam server, see your Zepcam
Server Installation documentation available on the Zepcam website.
To configure Zepcam cameras:
1 Download the Zepcam server image ISO file from www.zepcam.com.
2 Restart the system from the ISO file to start the installation.
3 Configure the IP settings when prompted during installation.
4 Log on the Zepcam server when installation is completed.
5 Select Settings > Server Setup from the Zepcam server web page.
6 Send the License’s System ID to Zepcam to obtain a license.
7 Click Settings > Create Zepcam Settings File to create a Zepcam configuration file for the
cameras.
8 Enter the settings so that the cameras can connect to the Zepcam server.
9 Click the Create & Download button to complete the Zepcam configuration file creation.
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Zepcam
NOTE The file is called settings.zep.
10 Plug the camera to the computer using a USB.
11 Select Administrator Settings > Attach to PC from the menu directly on the camera’s
screen.
12 Click Select.
The camera’s screen displays “Attach to PC (USB Ready)”.
13 Transfer settings.zep to the camera.
14 Click Select directly on the camera again.
The camera’s screen displays “booting”. Then the camera restarts and applies the settings
from the file.
15 Repeat steps 9 and 10 using the same settings.zep file for each camera that needs to connect to the Zepcam server.
Adding Zepcam cameras
When you add a Zepcam camera in Security Center, you have to make sure that the credentials
you enter match those required to access the Zepcam server.
What you should know:
Zepcam servers are capable of handling multiple credentials. Each set of credentials can have
access to a different subset of cameras present on the server. However, in Security Center, an
Archiver role can use only one set of credentials. Therefore, if you need to access multiple
accounts from the same Zepcam server, you will need to use separate Archiver roles.
To add Zepcam cameras to Security Center:
1 Select Tools > Unit discovery tool in Config Tool.
2 Click the Manufacturers button.
3 Click Add (
) in the Configure manufacturer’s extensions dialog window.
4 Select Zepcam.
5 Click Add.
6 Enter the address of the server that respects the URI Syntax in Service URI.
NOTE The URI syntax is http://{IP}|hostname[:{Port}]
7 Enter the Username and Password.
8 Click Save.
9 Turn the camera on.
10 Connnect the camera to the Zepcam server.
11 Verify that the Zepcam camera is connected to the Zepcam server.
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Zepcam
For more information about verifying the Zepcam camera and server connection, see "Verifying the Zepcam camera and server connection from the camera" on page 143 and "Verifying the Zepcam camera and server connection from the server" on page 143.
12 Click Start discovery.
13 Click Add unit for each camera that you wish to add.
NOTE Repeat these steps on different Archiver roles using different credentials each time.
Verifying the Zepcam camera and server connection from the
camera
It is good practice to verify the connection between a Zepcam camera and Zepcam server before
running the Discovery tool in Config Tool. When you physically have the camera in your hand,
verify the connection directly from the camera.
To verfiy the Zepcam camera and server connection from the Zepcam camera:
1 Make sure the Zepcam camera is on.
2 Select Menu > Settings > Information > Streaming information from the camera’s screen.
This page shows how the unit is trying to connect or that it is connected. It also shows the
state of the connection of the server. Information you see includes:

Active Network: Wifi, 3G, or 4G

Video server: connection state

Network: network name or Unknown

Server: {IP}:{Port}

IP: Unit IP Address
NOTE If there is no value listed for the IP, the camera is not connected to a network.
Verifying the Zepcam camera and server connection from the server
It is good practice to verify the connection between Zepcam cameras and the Zepcam server
before running the Discovery tool for the cameras in Config Tool. When you have multiple
cameras, verify the connection from the Zepcam server.
To verify the Zepcam camera and server connection from the Zepcam server:
1 Navigate to the server’s webpage using an internet browser.
2 Log on with the Zepcam server credentials.
3 Do one of:


Click View all cameras to display all cameras that are added to the Zepcam server.
Click View online cameras to display all the cameras currently connected to the Zepcam
server.
NOTE Cameras are listed by their MAC address.
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Where to find product documentation
You can find our product documentation in the following locations:
• Installation package. The documentation is available in the Documentation folder of the
installation package. Some of the documents also have a direct download link to the latest
version of the document.
• Genetec Technical Assistance Portal (GTAP). The latest version of the documentation is
available from the GTAP Documents page. Note, you’ll need a username and password to
log on to GTAP.
• Help. Security Center client and web-based applications include help, which explain how
the product works and provide instructions on how to use the product features. Patroller
and the Sharp Portal also include context-sensitive help for each screen. To access the help,
click Help, press F1, or tap the ? (question mark) in the different client applications.
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Technical support
Genetec Technical Assistance Center (GTAC) is committed to providing its worldwide clientele
with the best technical support services available. As a Genetec customer, you have access to the
Genetec Technical Assistance Portal (GTAP), where you can find information and search for
answers to your product questions.
• Genetec Technical Assistance Portal (GTAP). GTAP is a support website that provides indepth support information, such as FAQs, knowledge base articles, user guides, supported
device lists, training videos, product tools, and much more.
Prior to contacting GTAC or opening a support case, it is important to look at this website for
potential fixes, workarounds, or known issues. You can log in to GTAP or sign up at
https://gtap.genetec.com.
• Genetec Technical Assistance Center (GTAC). If you cannot find your answers on GTAP, you
can open a support case online at https://gtap.genetec.com. For GTAC's contact information in
your region see the Contact page at https://gtap.genetec.com.
NOTE Before contacting GTAC, please have your System ID (available from the About button in
your client application) and your SMA contract number (if applicable) ready.
• Licensing.



For license activations or resets, please contact GTAC at https://gtap.genetec.com.
For issues with license content or part numbers, or concerns about an order, please contact
Genetec Customer Service at [email protected], or call 1-866-684-8006
(option #3).
If you require a demo license or have questions regarding pricing, please contact Genetec
Sales at [email protected], or call 1-866-684-8006 (option #2).
Additional resources
If you require additional resources other than the Genetec Technical Assistance Center, the
following is available to you:
• GTAP Forum. The Forum is an easy to use message board that allows clients and Genetec staff
to communicate with each other and discuss a variety of topics, ranging from technical questions to technology tips. You can log in or sign up at https://gtapforum.genetec.com.
• Technical training. In a professional classroom environment or from the convenience of your
own office, our qualified trainers can guide you through system design, installation, operation,
and troubleshooting. Technical training services are offered for all products and for customers
with a varied level of technical experience, and can be customized to meet your specific needs
and objectives. For more information, go to http://www.genetec.com/Services.
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