NDCP Web Portal User Guide
Members serviced from:
Mokena
Phoenix
(3.20.15)
National DCP | 3805 Crestwood Parkway | Suite 400 | Duluth, GA 30096 p: 770.369.8600 | w: NationalDCP.com
Table of Contents
How to Access the Portal (NDCP Website ‘Transactional’ Pages)..................................... 3
How to Place an Order ............................................................................................................. 5
How to Place a Commitment Order: ................................................................................... 11
How to View Invoices .............................................................................................................. 13
How to Use the Item Catalog ................................................................................................ 15
How to Create and Edit Users (User Management) ........................................................... 16
How to Use the PC Snapshot Page ....................................................................................... 18
How to Use the Delivery Tracker: ........................................................................................... 19
National DCP | 3805 Crestwood Parkway | Suite 400 | Duluth, GA 30096 p: 770.369.8600 | w: NationalDCP.com
How to Access the Portal (NDCP Website ‘Transactional’ Pages)
1. Navigate to www.nationaldcp.com
2. Click the “Login” button in the top-right corner
3. Enter your Username and Password, click “Log In”
NDCP Web Portal Login Screen
National DCP | 3805 Crestwood Parkway | Suite 400 | Duluth, GA 30096 p: 770.369.8600 | w: NationalDCP.com
4. Click “My NDCP” in the top menu – This brings you to the transactional portion of the NDCP website.
NDCP Member Web Portal MyNDCP Landing Page
National DCP | 3805 Crestwood Parkway | Suite 400 | Duluth, GA 30096 p: 770.369.8600 | w: NationalDCP.com
How to Place an Order
1. Once logged in, click “My NDCP” and then “Orders” in top submenu.
2. Select your PC Number from the drop down menu in the box at top left. You are now at the
“Build Order” Screen
You will see the “Build New Order” section at the top of the page:
– On the Left: This section shows the “ship-to” information/address for the order you are about to build.
– On the Right: The “Scheduled Deliveries” section shows upcoming delivery dates that you can choose for the order as well as options to build an order.
National DCP | 3805 Crestwood Parkway | Suite 400 | Duluth, GA 30096 p: 770.369.8600 | w: NationalDCP.com
1. Choose a Delivery Date: a. Choose a delivery date for the order by using the drop down menu in the
“Scheduled Delivery” section. b. Pick a “Delivery Type” from the drop down to assist with item entry; i. Suggested 4-Week average, will pre-fill quantities based on the previous four weeks of regular orders that have been invoiced for that PC for that delivery day. ii. Copy Last Order will pre-fill quantities based on the previous week’s regular orders that have been invoiced for that PC for that delivery day. iii. Blank Order will show the order template with no pre-filled quantities *New
Feature* c. Click the Add” button
2. The “Order Edit” Screen Appears with the order template, categories, item search and overview areas of the order:
National DCP | 3805 Crestwood Parkway | Suite 400 | Duluth, GA 30096 p: 770.369.8600 | w: NationalDCP.com
a. Use the “View all categories” dropdown menu option to search and filter for products by Template Category. i. Click an item category (“Coffee Sugars” for example). The list of items in that category will be displayed on the page. b. Items can be searched by Item Number or Description in the search box to the right of the category drop down. c. Type a numeric quantity in the “QTY” field to add an item to this order
National DCP | 3805 Crestwood Parkway | Suite 400 | Duluth, GA 30096 p: 770.369.8600 | w: NationalDCP.com
3. To Finalize/Submit the Order: a. To review the order, click “Show Order Items” button, which displays only those items with order quantities. b. Click “Validate Order” button.
4. The “Order Validation” Page Appears for your review. You can change quantities prior to clicking or you can click a. The “Review Order” button will return you to the Order Edit screen to add additional items if needed. b. You may check the Item Warning messages and add or adjust quantities as needed.
National DCP | 3805 Crestwood Parkway | Suite 400 | Duluth, GA 30096 p: 770.369.8600 | w: NationalDCP.com
i. If you’ve changed quantities and are finished, then click the “Complete
Order” button at bottom of validation screen to submit the order. c. An order summary will display with the web confirmation number. Click “Close” button to exit the validation process and return to the Build Order page.
National DCP | 3805 Crestwood Parkway | Suite 400 | Duluth, GA 30096 p: 770.369.8600 | w: NationalDCP.com
The “Unfinished Orders” section at the middle of the Build Order page
This section shows orders you have started but not submitted. You can edit, submit as-is, or delete unfinished orders with the buttons at the right. (Note that this section will only appear if you have started, but not completed an order.)
The “Submitted Orders” section on the Build Order page
This section shows orders that have been placed for the selected PC, but are pending before cutoff time. Once the order cutoff time passes, the order moves to the “Order Inquiry” Section
(submenu of “Orders”)
In the “Submitted Orders” section, you can edit, print or cancel orders that have already been submitted, as long as it is before cutoff time. Use buttons at right.
National DCP | 3805 Crestwood Parkway | Suite 400 | Duluth, GA 30096 p: 770.369.8600 | w: NationalDCP.com
How to Place a Commitment Order:
IMPORTANT NOTE: Commitments are no longer placed within an order. There is a new page dedicated to Commitments.
1. Once logged in, click “My NDCP” and then “Commitments” in top submenu
2. To view an open commitment, click the commitment name under “Commitment Sign Up” heading at left. All commitment details appear on page to the right.
3. To sign up for an open commitment, Input a numeric quantity in the “QTY” column next to the desired item. a. Open Commitments will be available under the “Commitment Sign Up” section during the specified Commitment Window. Commitment quantities can be updated up until the last day of the commitment window.
National DCP | 3805 Crestwood Parkway | Suite 400 | Duluth, GA 30096 p: 770.369.8600 | w: NationalDCP.com
b. Click the “Update” button at top to submit the quantity and confirm the commitment.
An email confirmation will be sent with the commitment details.
4. If you want to refuse the promo, click the “refuse” button up top. a. Once a commitment is refused, it is labeled as such in the left-hand column. b. If you want to ‘unrefuse’ the commitment, click the commitment and click the “unrefuse” button at top. Then input a quantity and submit.
5. If you want to view past commitments, click the expandable button next to “Past
Commitments”. A list of past commitments will be displayed for inquiry purposes.
National DCP | 3805 Crestwood Parkway | Suite 400 | Duluth, GA 30096 p: 770.369.8600 | w: NationalDCP.com
How to View Invoices
All Open AP and AP History invoices are now on one convenient page.
1. Once logged in, click “MY NDCP” and then “Invoices” in the top submenu a. Payment detail for each invoice will now be viewable directly on the invoice page. b. Invoices are listed in descending order by date from top down.
2. You can search by Invoice #, Purchase Order #, Order #, date and Order Type
3. Invoices can be viewed for multiple PC’s at a time by selecting the “Search Multiple PCs” button. If more than one PC is selected, then the date range will be limited to 31-days.
4. To view an invoice detail in the portal, click on the Invoice #. Click “Back” to go back to the main invoice page.
National DCP | 3805 Crestwood Parkway | Suite 400 | Duluth, GA 30096 p: 770.369.8600 | w: NationalDCP.com
5. You can print download PDFs or CSVs by clicking button after placing a check next to the desired invoice or invoices.
National DCP | 3805 Crestwood Parkway | Suite 400 | Duluth, GA 30096 p: 770.369.8600 | w: NationalDCP.com
How to Use the Item Catalog
1. Once logged in, click “MY NDCP” and then “Catalog” in the submenu
NDCP Member Web MyNDCP Catalog
** The Item Catalog will display ALL items offered at the distribution center of a given PC. However, this does not mean that a particular PC can order all items that are shown here. For a list of items available to a particular PC, see the Order Guides section.**
NDCP Member Web MyNDCP Catalog Search
National DCP | 3805 Crestwood Parkway | Suite 400 | Duluth, GA 30096 p: 770.369.8600 | w: NationalDCP.com
How to Create and Edit Users (User Management)
Only Owners and GM level user have access
1. Once logged in, click “MY NDCP”, then “Maintenance” menu item, then “Users” in the submenu
2. Click the “Add” button to add a new user
NDCP Member Web MyNDCP User Management
3. Type in first name, last name, and a unique email address, check the box if you want to email password to user. a. The User Name and Password will be auto-generated by the system.
NDCP Member Web MyNDCP User Management Add
4. Select a role by clicking the check boxes a. Highlight the desired PCs from the left box Click the “Add” button or “Add All” button, the system copies the PC into the right-hand box.
5. *New Feature* Permission to ship to any store: Check this box to allow the user to place Billto/ship-to orders to any other store in the network. b. Click submit button to create
NDCP Member Web MyNDCP User Management PC Permissions
National DCP | 3805 Crestwood Parkway | Suite 400 | Duluth, GA 30096 p: 770.369.8600 | w: NationalDCP.com
6. Users can also be edited or deleted from the “User Management” page.
7. Click on “Reset Password” to generate a new password for a given user; the new password will be displayed on the page and also emailed directly to that user’s listed email address.
National DCP | 3805 Crestwood Parkway | Suite 400 | Duluth, GA 30096 p: 770.369.8600 | w: NationalDCP.com
How to Use the PC Snapshot Page
Only NDCP, Dunkin’ Brands, Owner and GM level have access
This page displays a summary of timely, useful information for PCs:
On left:
– Any order current order messages from NDCP
– Commitments currently shipping
– Past commitment info
– Price change Lists
On Right:
– Item List available to store and pricing
NDCP Member Web Portal PC Snapshot
National DCP | 3805 Crestwood Parkway | Suite 400 | Duluth, GA 30096 p: 770.369.8600 | w: NationalDCP.com
How to Use the Delivery Tracker:
1. Once logged in, click “MY NDCP”, “Orders” and then “Tracking” in the submenu
2. Use the “Search Multiple PCs” to select the PC or PCs for which you want to view upcoming deliveries. Choose a date by click in the “Date” box and clicking a day in the calendar that appears.
3. A list of upcoming deliveries loads at bottom
NDCP Member Web Portal Delivery Tracker
4. The delivery tracker can also be viewed in “Order Inquiry” by clicking on the “Tracking” button next to an order; a pop up window will open with the delivery information. If the order is shipping via FedEx, then the tracking button will open a new window with the FedEx tracking information. a. Order status of NDCP deliveries is updated every 15 minutes.
NDCP Member Web Portal Order Inquiry Tracking
National DCP | 3805 Crestwood Parkway | Suite 400 | Duluth, GA 30096 p: 770.369.8600 | w: NationalDCP.com
