user guide

user guide
How to book a place for a face to face course if you have already registered
Please login using your username and password
From your Learner Dashboard, click on the Requested Learning tab
Then click on Course Request
If you click on the Type header, then all the Face to Face training events will be sorted
together at the bottom of the list, below all the e-learning courses. Either use the Quick
Search field and enter the type of course you are looking for, or use the scroll bar to locate
it, click to highlight it green, then click on the Request Course button
The next screen describes who the course is for, and how long the course lasts. If this is the
course you need, click on the Request Course button, otherwise return to the directory to
search again.
On the next screen, you can enter the reasons why you need to attend the course, and
choose which date you would like to attend from the drop down box. You must tick the 4
check boxes before continuing. Once you have done so, you may then submit your request.
If there are no dates available for this course, details of the event and event dates are
“greyed out” and you will be unable to apply at this stage. Check back regularly as more
dates are added as they are arranged.
Until your request is confirmed by the event administrator, the request will stay on the
Requested Learning tab
When your request has been approved for the date you requested, you will receive an email
advising you that you have been booked on to the event. In the email it will ask you to book
back into the system for handouts for you to print out and to complete a pre-course
evaluation. Please check you spam.
Once training has been completed
Within one week of completing the course please login to your learner record and complete
an online questionnaire. You can obtain a certificate of attendance once you have
completed the questionnaire. Please see below screen shot.
Once you have completed the questionnaire, the course title moves to the Completed
Learning tab. You can then print off the certificate by clicking on the printer icon in the action
column (it is a course certificate, which bears the event date, not an event certificate).
If you are unable to attend, you should cancel as soon as you know. A copy of the
cancellation policy can be found here: Please note that, if you are cancelling within 4 weeks of the
training date, you will be charged unless you contact Staffordshire SCB on 01785 854579 to
arrange a replacement member of staff, however this person must meet any pre-requisite
requirements and be approved by the SSCB training team.
If you log into your learner record and click on the event name in the Active Events area of
your dashboard and then click on Request Attendance, you will see a pop up box which
confirms this.
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