How to book a place for a face to face course if you have already registered Please login using your username and password From your Learner Dashboard, click on the Requested Learning tab Then click on Course Request If you click on the Type header, then all the Face to Face training events will be sorted together at the bottom of the list, below all the e-learning courses. Either use the Quick Search field and enter the type of course you are looking for, or use the scroll bar to locate it, click to highlight it green, then click on the Request Course button The next screen describes who the course is for, and how long the course lasts. If this is the course you need, click on the Request Course button, otherwise return to the directory to search again. On the next screen, you can enter the reasons why you need to attend the course, and choose which date you would like to attend from the drop down box. You must tick the 4 check boxes before continuing. Once you have done so, you may then submit your request. If there are no dates available for this course, details of the event and event dates are “greyed out” and you will be unable to apply at this stage. Check back regularly as more dates are added as they are arranged. Until your request is confirmed by the event administrator, the request will stay on the Requested Learning tab When your request has been approved for the date you requested, you will receive an email advising you that you have been booked on to the event. In the email it will ask you to book back into the system for handouts for you to print out and to complete a pre-course evaluation. Please check you spam. Once training has been completed Within one week of completing the course please login to your learner record and complete an online questionnaire. You can obtain a certificate of attendance once you have completed the questionnaire. Please see below screen shot. Once you have completed the questionnaire, the course title moves to the Completed Learning tab. You can then print off the certificate by clicking on the printer icon in the action column (it is a course certificate, which bears the event date, not an event certificate). If you are unable to attend, you should cancel as soon as you know. A copy of the cancellation policy can be found here: http://www.staffsscb.org.uk/Training/TrainingCosts/Training-Costs.aspx. Please note that, if you are cancelling within 4 weeks of the training date, you will be charged unless you contact Staffordshire SCB on 01785 854579 to arrange a replacement member of staff, however this person must meet any pre-requisite requirements and be approved by the SSCB training team. If you log into your learner record and click on the event name in the Active Events area of your dashboard and then click on Request Attendance, you will see a pop up box which confirms this.