Vax VC-1002 Bagless Cylinder Vacuum User Guide
Below you will find brief information for vacuum cleaner VC-1002. The Vax VC-1002 is a bagless cylinder vacuum cleaner that features a powerful motor, a large dirt container, and a range of tools for cleaning different surfaces. It also has a post-motor filter that helps to trap dust and allergens, and a variable power control for different cleaning tasks.
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Bagless Cylinder
User Guide
Vax Careline: AU: 1300 361 505
NZ: 0800 800 900
Get Cleaning...
What’s your Vax’s model number?
V C 1 0 0 2
What’s your serial number?
(Located on the base of the machine)
Note these down in case you need them in future. Please keep instructions for further use.
VC-1002
Vax Careline:
AU: 1300 361 505
NZ: 0800 800 900 vax.com.au vax.co.nz
Machine Overview
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3
9
12 6 1 10
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5
11
8
Unit
1 On / off button
2 Post-motor filter (hidden)
3 Floor tool parking slot
4 Pre-motor filter (hidden)
5 Dirt container
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15
16
17
6 Carry handle
7 Hose inlet
8 Auto cord rewind
9 Variable power
10 Dirt container release button
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13
11 Dirt container carry handle
12 Blockage indicator
13 Dirt container quick release button
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Accessories
14 Telescopic extension tube
15 Combination floor head
16 Tool caddy
18
17 Dusting brush
18 Crevice tool
19 Flexible hose and handle
19
Filters
20 HEPA pre-motor filter
21 Post motor filter
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Vax Careline:
AU: 1300 361 505
NZ: 0800 800 900 vax.com.au vax.co.nz
2
General Safety Information
FOR HOUSEHOLD USE ONLY.
This vacuum cleaner is intended for household use only and NOT for commercial or industrial use.
Please keep instructions for further use.
When using the vacuum cleaner basic safety precautions should always be observed, including the following:
1. Only use the vacuum cleaner indoors on dry surfaces.
2. Turn off the on/off switch on the vacuum cleaner controls before disconnecting or connecting from the mains supply.
3. Always unplug the vacuum cleaner before connecting or disconnecting the vacuum hose and accessories.
4. Children should be supervised to ensure that they do not play with the appliance.
5. This appliance is not intended for use by children and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance in a safe way and understands the hazards involved.
6. Cleaning and maintenance shall not be made by children.
7. The appliance should only be used as described in the quick start guide or in the full user guide.
8. Only Vax recommended attachments should be used with this appliance.
9. Do not use this vacuum cleaner if it has been dropped, damaged, left outdoors or dropped into water. Do not use this vacuum cleaner with a damaged cord or plug.
10. Do not pull or carry this appliance by the cord. Do not use the cord as a handle, close a door on the cord or pull the cord around sharp edges or corners. Do not run the vacuum cleaner over the cord. Keep the cord away from heated surfaces.
11. Do not handle the plug or the vacuum cleaner with wet hands.
12. Keep hair, loose clothing, fingers and all parts of the body away from openings and moving parts.
13. Do not pick up any hot coals, ash, cigarette butts, matches or any hot, smoking or burning objects.
14. Do not pick up any flammable or combustible materials (lighter fluid, petrol, kerosene etc.) or use in the presence of explosive liquids or vapours.
15. Do not vacuum harmful or toxic material (chlorine, bleach, ammonia, drain cleaner etc.).
16. Do not vacuum hard or sharp objects such as glass, nails, screws, coins etc.
17. Do not vacuum plaster dust, concrete dust or any other building or vitreous materials.
18. Do not vacuum flour, baking soda or any other powder-based carpet refresher or deodoriser.
19. Store the vacuum cleaner in a cool, dry area.
20. Use only SAA approved 10amp extension cords. Non-approved cords may overheat. Care should be taken to arrange the cord so that the cord cannot be tripped over.
21. Do not put any objects into openings. Do not use with any openings blocked and do not restrict airflow. Keep all openings free of dust, lint, hair or anything that might reduce airflow.
22. Do not use the vacuum cleaner with blocked filters and without all of the filters in place.
23. Take extra care when positioning the vacuum cleaner on the stairs.
24. Please ensure that the brushbar is turned off when you are vacuuming on the stairs.
25. Keep vacuuming area well lit.
WARNING: Always switch off and unplug the vacuum cleaner from the electrical socket before assembling, opening or emptying the dirt container, or before connecting/disconnecting the attachments.
CAUTION: The vacuum cleaner is a very powerful unit.
Before plugging the cord into the electrical socket, make sure the switch is in the ‘off’ position.
IMPORTANT: If the inlet, hose or telescopic tube is blocked, switch off the vacuum cleaner and remove the blockage(s) before re-starting the vacuum cleaner.
IMPORTANT: Vax recommends the use of Residual Current
Device Rating of 30mA or less.
IMPORTANT: It is very important that filters are kept clean to obtain maximum performance from your vacuum cleaner.
Not cleaning and not replacing your filters regularly can reduce the suction power and cause overheating and permanent damage to the vacuum cleaner.
3
Vax Careline:
AU: 1300 361 505
NZ: 0800 800 900 vax.com.au vax.co.nz
General Safety Information
NOTE: If the supply cord is damaged it must be replaced by the manufacturer, or a similarly qualified person in order to avoid hazard, or invalidating the warranty.
IMPORTANT: The motor is equipped with a thermal cut-out.
If for any reason the unit should overheat (eg. from blocked nozzles, a full dust container or unclean filters), the thermostat will automatically turn off the switch. Should this occur, unplug the vacuum cleaner from the electrical socket and turn off the switch.
Remove dirt container and empty. Clean filters. Allow the unit to cool for approximately one (1) hour. To re-start, plug into an electrical socket and switch back on.
DAMAGE TO THE VACUUM CLEANER CAUSED AS A DIRECT
RESULT OF NOT ADHERING TO THE GENERAL SAFETY
INFORMATION AND THE INSTRUCTIONS IN THIS USER GUIDE
INVALIDATES THE WARRANTY
This vacuum cleaner is intended for household use only and NOT for commercial or industrial use.
PLEASE KEEP THESE INSTRUCTIONS FOR FUTURE REFERENCE
Vax Careline:
AU: 1300 361 505
NZ: 0800 800 900 vax.com.au vax.co.nz
4
Operation
Keep your Vax like new
Assembling your vacuum cleaner
IMPORTANT: The condition of the filters affects the performance of your machine. Please check and wash filters periodically (depending on the level of use). For full cleaning instructions, see page 7.
IMPORTANT: Do not use the vacuum cleaner without all of the filters in place.
NOTE: The crevice tool, dusting brush and combination head can all be attached to the telescopic tube or hose handle.
NOTE: Two of the additional tools (crevice tool and dusting brush) can be stored in the tool caddy for convenience.
Operating the appliance
NOTE: Fully unwind the power cord.
A yellow mark on the cord indicates the recommended cord length. Do not exceed the cord length beyond the yellow mark.
5
Switching on.
Using variable power.
Vax Careline:
AU: 1300 361 505
NZ: 0800 800 900 vax.com.au vax.co.nz
Maintenance
(Keep your Vax as good as new)
Packing away and storage
NOTE: For convenience there is a parking slot located at the rear of the vacuum cleaner where the floor tool and tubes can be attached for storage and carrying.
Emptying and cleaning the dirt container
Vax Careline:
AU: 1300 361 505
NZ: 0800 800 900 vax.com.au vax.co.nz
NOTE: Lift out the dirt container and empty contents over the bin. Remove central separator and tap dirt loose. This inside container can be wiped clean with a cloth.
6
Maintenance
(Keep your Vax as good as new)
Cleaning the HEPA pre-motor filter
24hr
NOTE: Remove the dirt container from the machine and take out the filter from the back. Tap over a bin to clean or if required it can be rinsed under warm water.
Allow 24 hours to dry completely before placing it back in the machine.
Cleaning the post-motor filter
7
24hr
NOTE: Remove filter from the back of the cylinder vacuum. Separate the filter and then tap over a bin to clean or if required it can be rinsed under warm water. Allow 24 hours to dry completely before placing it back in the machine.
Vax Careline:
AU: 1300 361 505
NZ: 0800 800 900 vax.com.au vax.co.nz
Maintenance
(Keep your Vax as good as new)
Clearing blockages
WARNING: To reduce the risk of electric shock, the power cord must be disconnected before performing maintenance/troubleshooting checks. Turn the vacuum cleaner off and unplug from the electrical socket.
Hose blockages
The flexible hose may be disconnected from the vacuum cleaner. Carefully remove any blockages found and reconnect the hose securely.
Accessory blockages
Remove accessory from the hose/handle tube. Carefully remove the blockage and return to the cleaner.
Vax Careline:
AU: 1300 361 505
NZ: 0800 800 900 vax.com.au vax.co.nz
8
FAQ’s
WARNING: To reduce the risk of personal injury, unplug the hard floor cleaner before performing maintenance/troubleshooting checks.
Problem
Is there an accessory missing?
Why won’t the vacuum cleaner pick up?
If the blockage indicator is lit:
Why is dust escaping from the vacuum?
Solution
Check the ‘Parts Overview’ page in this guide to make sure the part is definitely included in your unit.
If it is missing, we’re here to help. Simply call us on AU: 1300 361 505 / NZ: 0800 800 900
The dirt container may be incorrectly installed; remove the dirt container from the unit by pressing the dirt container release catch and then reattaching it to the unit, ensuring it is locked firmly back into place.
The filter may be clogged; refer to ‘Maintenance: Cleaning the filters’ on page 7.
The dirt container may be blocked; refer to ‘Maintenance: Emptying and cleaning the dirt container’ on page 6.
The filter may be clogged; refer to ‘Maintenance: Cleaning the filters’ on page 7.
The dirt container may be blocked; refer to ‘Maintenance: Emptying and cleaning the dirt container’ on page 6.
The dirt container may be incorrectly installed; remove the dirt container from the unit by pressing the dirt container release catch [10] and then re-attaching it to the unit, ensuring it is locked firmly back into place.
What do I do if the unit/an accessory becomes damaged or broken?
Why won’t the accessories pick up properly?
If the blockage indicator is lit:
Why will the vacuum cleaner not run?
We’re here to help. Simply call us on AU: 1300 361 505 / NZ: 0800 800 900
The accessory may be blocked; switch off and unplug the unit before performing these checks.
Hose blockages: remove the flexible hose from the unit. Carefully remove any blockages found and reconnect hose securely.
Accessory blockages: remove accessory from handle/tube. Carefully remove blockage and reattach to the vacuum cleaner.
The accessory may be faulty. Simply call us on AU: 1300 361 505 / NZ: 0800 800 900
It may not be plugged into the electrical outlet correctly; ensure that the plug is pushed in securely.
The electrical outlet may not be working properly; check the fuse or breaker, or consult an electrician.
The motor thermostat may have tripped; switch off and unplug the vacuum cleaner, and leave for one hour before switching the cleaner back on.
we’re here to help
For troubleshooting please call or visit our website:
vax.com.au
9
Vax Careline:
AU: 1300 361 505
NZ: 0800 800 900 vax.com.au vax.co.nz
Other Information
Vax Service & Help
Vax Careline:
Australia
New Zealand
Monday-Friday
1300 361 505
0800 800 900
8.30am to 5.00pm
If you have queries or concerns about using your Vax, call the Vax Careline. Calls are charged at the standard local rate. Please make a note of the serial number and model number of the vacuum cleaner before calling.
For the nearest Service Agent, please call the Vax Customer Careline or visit vax.com.au / vax.co.nz
Technical Specification
Voltage: 220-240V ~50Hz
Wattage: 2000W
Capacity: 1.5L
Filters: HEPA pre-motor filter – washable
Post-motor filter – washable
Cord length: 5m (approx.)
Weight: 4.9kg
Vax Careline:
AU: 1300 361 505
NZ: 0800 800 900 vax.com.au vax.co.nz
10
Distributed by Techtronic Industries Australia Pty. Ltd.
31 Gilby Road, Mt Waverley, VIC 3149, Australia.
www.vax.com.au Careline: AU: 1300 361 505 www.vax.co.nz Careline: NZ: 0800 800 900
12V Handheld
User Guide
Vax Careline: AU: 1300 361 505
NZ: 0800 800 900
Get Cleaning...
What’s your Vax’s model number?
V C 0 9 0 2 H R
What’s your serial number?
(Located on the base of the machine)
Note these down in case you need them in future. Please keep instructions for further use.
VC0902HR
Vax Careline:
AU: 1300 361 505
NZ: 0800 800 900 vax.com.au vax.co.nz
Machine Overview
Nozzle release button
Dirt container
Filter
a) filter shroud
b) filter
Dirt container release button
Charging indicator (blue LED)
On/off switch
Charging connection point
Charger
Dusting brush
Crevice tool
Unit
Filters
Accessories
Vax Careline:
AU: 1300 361 505
NZ: 0800 800 900 vax.com.au vax.co.nz
2
General Safety Information
FOR HOUSEHOLD USE ONLY.
When using the vacuum cleaner, basic safety precautions should always be observed, including the following:
1. Do not charge the unit outdoors.
2. Turn off the handheld before connecting or disconnecting from the mains supply.
3. Children should be supervised to ensure that they do not play with the appliance.
4. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by person responsible for their safety.
5. Use only as described in this manual. Use only the manufacturer’s recommended attachments.
6. Do not use the vacuum cleaner if it has been dropped, damaged, left outdoors or dropped into water.
7. Do not abuse the cord. Keep the cord away from heated surface. Do not pull the cord around sharp edges or corners.
Do not close the cord in a door.
8. Do not handle the plug or appliance with wet hands.
9. This product contains rechargeable Nickel Cadmium batteries.
Do not throw batteries into fire or expose them to high temperatures, as they may burst.
10. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
11. Keep hair, loose clothing, fingers and all parts of the body away from openings and moving parts.
12. Do not pick up hot coals, cigarette butts, matches or anything hot, smoking or burning objects.
13. Do not pick up flammable or combustible materials (lighter fluid, petrol, kerosene, etc) or use in the presence of explosive liquids or vapour.
14. Do not vacuum harmful or toxic material (chlorine bleach, ammonia, drain cleaner, etc).
15. Do not use without the filter in place.
16. Do not vacuum hard or sharp objects such as glass, nails, screws, coins, etc.
17. Do not vacuum baking soda or any other powder-based carpet refresher or deodoriser.
18. Do not vacuum plaster dust, concrete, or any other building or vitreous material.
19. Turn off all controls before unplugging.
20. Take extra care when cleaning on stairs
21. Store the appliance indoors in a cool, dry area.
22. Use only the charger supplied by the manufacturer to recharge the battery.
IMPORTANT: For dry debris use only
WARNING: Always switch off and unplug the handheld from the electrical outlet before assembling, opening or emptying the dirt container, or before connecting/disconnecting the attachments or performing any maintenance.
IMPORTANT: Remove the battery from the appliance before recycling. For further information please contact your local waste management centre.
NOTE: Do not use the vacuum cleaner with a damaged cord or plug. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
IMPORTANT: Cleaning filters improves vacuum performance.
Vax recommends that they should be checked and cleaned periodically (depending on level of use). Make sure all filters are completely dry before inserting back into the vacuum cleaner.
This machine is intended for household use only, and NOT for commercial or industrial use.
PLEASE KEEP THESE INSTRUCTIONS FOR FURTHER USE.
3
Vax Careline:
AU: 1300 361 505
NZ: 0800 800 900 vax.com.au vax.co.nz
Operation
Charging and operation
NOTE: The initial charging time is 15 hours. While charging, the indicator will remain a steady blue.
Once fully charged, the light will flash.
NOTE: Ensure the vacuum switch is in the ‘off’ position when charging.
Plug charger into the mains and insert lead into back of unit.
On/off switch.
Tools
The crevice tool can be attached directly onto the nozzle. To use the dusting brush, attach to the crevice tool.
Emptying the dirt container
To open, press release button to remove the dirt container.
Remove filter.
Vax Careline:
AU: 1300 361 505
NZ: 0800 800 900 vax.com.au vax.co.nz
Empty over a bin.
4
Maintenance
(Keep your Vax as good as new)
Dirt container and filter maintenance
IMPORTANT: The condition of the filter affects the performance of your machine. Please check and clean the filter periodically (depending on the level of use).
IMPORTANT: Do not use the handheld without the filter in place.
Cleaning the filter
Press dust cup release button and separate.
Remove the filter and shroud.
Turn anti-clockwise to separate the filters.
Tap filters against bin.
24hr
NOTE: It is important that filters are kept clean to obtain maximum performance from your vacuum cleaner. Not cleaning and not replacing your filters regularly can reduce the suction power and cause overheating and permanent damage to the vacuum cleaner.
Wash filter if required.
Allow to dry for 24 hours before placing it back in the machine.
5
Vax Careline:
AU: 1300 361 505
NZ: 0800 800 900 vax.com.au vax.co.nz
Maintenance
(Keep your Vax as good as new)
Cleaning the nozzle
To open, press release button and pull nozzle away from dirt bin.
Shake excess dirt from dirt container. Tap nozzle against bin.
To re-attach nozzle and dirt container
Align bottom of nozzle with dirt container and clip on.
Align bottom of dirt container with main body and clip on.
NOTE: An audible ‘click’ can be heard when the nozzle and dirt container are
re-attached correctly.
NOTE: Please ensure filter is located back in position when re-attaching nozzle and dirt container.
Vax Careline:
AU: 1300 361 505
NZ: 0800 800 900 vax.com.au vax.co.nz
6
FAQ’s
WARNING: To reduce the risk of personal injury, unplug the vacuum cleaner before performing maintenance/troubleshooting checks.
Problem
Why will the handheld not run?
Why won’t the handheld pick up?
Why won’t the battery recharge?
Solution
The battery may not be charged. To charge the battery, the power switch must be in the
‘off’ position. The static blue light shows the unit is charging. The initial charge should be for 15 hours.
For further assistance, Simply call us on AU: 1300 361 505 NZ: 0800 800 900
The nozzle or crevice tool may be blocked; remove the obstruction.
The filter may be clogged or dirty; clean the filter. Refer to the Maintenance section.
The battery charge is getting weak; let the battery run until the vacuum slows and recharges.
The dirt container is full; empty the container.
For further assistance, Simply call us on AU: 1300 361 505 NZ: 0800 800 900
The charger may not be inserted correctly.
Check the mains power is switched on.
The electrical outlet may not be working; check the fuse or breaker and consult an electrician.
For further assistance, Simply call us on AU: 1300 361 505 NZ: 0800 800 900
we’re here to help
For troubleshooting please call or visit our website:
vax.com.au
7
Vax Careline:
AU: 1300 361 505
NZ: 0800 800 900 vax.com.au vax.co.nz
Other Information
Vax Service & Help
Vax Careline:
Australia
New Zealand
Monday-Friday
1300 361 505
0800 800 900
8.30am to 5.00pm
If you have queries or concerns about using your Vax, call the Vax Careline. Calls are charged at the standard local rate. Please make a note of the serial number and model number of the vacuum cleaner before calling.
For the nearest Service Agent, please call the Vax Customer Careline or visit vax.com.au / vax.co.nz
Technical Specification
Battery Voltage: 12V
Capacity: 0.5L
Runtime: 15 minutes
Weight: 1.3kg
Charger input wattage:
Charging time:
Filter type:
230-240V ~ 50Hz , 13 Watt
15 hours
Washable
Subject to technical change without notice.
Vax Careline:
AU: 1300 361 505
NZ: 0800 800 900 vax.com.au vax.co.nz
8
Notes
9
Vax Careline:
AU: 1300 361 505
NZ: 0800 800 900 vax.com.au vax.co.nz
Notes
Vax Careline:
AU: 1300 361 505
NZ: 0800 800 900 vax.com.au vax.co.nz
10
Distributed by Techtronic Industries Australia Pty. Ltd.
31 Gilby Road, Mt Waverley, VIC 3149, Australia.
www.vax.com.au Careline: AU: 1300 361 505 www.vax.co.nz Careline: NZ: 0800 800 900
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Key features
- Bagless cylinder vacuum cleaner
- Powerful motor
- Large dirt container
- Range of tools for cleaning different surfaces
- Post-motor filter traps dust and allergens
- Variable power control