Welcome to Business e-Cash Manager Plus

Welcome to Business e-Cash Manager Plus
Business e-Cash Manager Plus
User Guide
WELCOME TO BUSINESS E-CASH MANAGER PLUS ....................................................................................1
System Requirements ...........................................................................................................................................1
Security Features....................................................................................................................................................1
Accessing Business e-Cash Manager Plus..........................................................................................................1
Signing into Business e-Cash Manager Plus for the first time.......................................................................1
Subsequent Log In .................................................................................................................................................3
Forgot Password .....................................................................................................................................................3
Navigating Services and Activities Overview ....................................................................................................4
Icons and Buttons Overview...........................................................................................................................4
Tables, Environment Settings and Filters ..........................................................................................................7
Manipulating Tables Overview........................................................................................................................7
Manipulate Columns .........................................................................................................................................7
Modify Environmental Settings ......................................................................................................................8
Filtering Data Overview .................................................................................................................................11
Exporting Information Overview .......................................................................................................................13
Export Information .........................................................................................................................................13
ADMINISTRATION OVERVIEW.........................................................................................................................14
New User................................................................................................................................................................14
Add Demographic Information .....................................................................................................................14
Assign User Permissions ................................................................................................................................14
Add a User Using a Model .............................................................................................................................15
User Maintenance .................................................................................................................................................16
Modify a User ...................................................................................................................................................16
Maintain a User's Permissions ......................................................................................................................16
Administer a User's Password ......................................................................................................................17
Suspend a User ...............................................................................................................................................18
Reinstate a Suspended User.........................................................................................................................18
Restore Deleted User Page ...........................................................................................................................18
Delete a User ...................................................................................................................................................19
Unlock a User...................................................................................................................................................19
User Service Parameters ...............................................................................................................................20
View User Detail Information........................................................................................................................20
Account Maintenance Overview .........................................................................................................................20
Modify Account Nick Name............................................................................................................................20
Alerts Overview.....................................................................................................................................................21
Add an Alert Setup .........................................................................................................................................21
Modify an Alert Setup.....................................................................................................................................21
Delete an Alert Setup.....................................................................................................................................22
Change Email Overview ......................................................................................................................................22
Change Email Address ...................................................................................................................................22
Change Password Overview ...............................................................................................................................22
Change Password............................................................................................................................................23
BALANCE REPORTING OVERVIEW..................................................................................................................24
Previous Day..........................................................................................................................................................24
Viewing Previous Day Account Balances ....................................................................................................24
Viewing Previous Day Account Details........................................................................................................24
Viewing Check and Deposit Ticket Images ................................................................................................25
Intra-Day ...............................................................................................................................................................25
Viewing Intra-Day Account Balance Information......................................................................................25
Viewing Intra-Day Account Details..............................................................................................................25
Type Code Groups Overview ..............................................................................................................................25
View Type Code Group Summary................................................................................................................26
View Type Code Group Detail .......................................................................................................................26
Add Type Code Group ....................................................................................................................................26
Delete a Type Code Group ............................................................................................................................26
Modify Type Code Group ...............................................................................................................................26
Reports Overview .................................................................................................................................................27
View a Summary of Reports .........................................................................................................................28
Add Reports .....................................................................................................................................................28
Delete a Report ...............................................................................................................................................29
Modify Reports.................................................................................................................................................29
Bank Reports Overview .......................................................................................................................................29
View Bank Reports..........................................................................................................................................29
BOOK TRANSFER OVERVIEW............................................................................................................................30
One Time Transfers ........................................................................................................................................30
Recurring Transfers ........................................................................................................................................30
One to Many Book Transfers ........................................................................................................................30
Many to One Book Transfers ........................................................................................................................30
Threshold Transfers........................................................................................................................................31
Future Value Dating........................................................................................................................................31
Book Transfer Reports Overview.......................................................................................................................31
One Time Book Transfer ................................................................................................................................31
Recurring Book Transfer................................................................................................................................33
Modify a Book Transfer ..................................................................................................................................35
Delete a Book Transfer ..................................................................................................................................36
View a Book Transfer .....................................................................................................................................37
Generate a Book Transfer Report ................................................................................................................37
CHECK MANAGEMENT OVERVIEW ..................................................................................................................38
Check Inquiry Overview ................................................................................................................................39
Stop Payment Overview ................................................................................................................................39
Photocopy Overview .......................................................................................................................................39
Reports Overview............................................................................................................................................40
View Details of a Check Management Request Overview .......................................................................40
Create a Check Inquiry........................................................................................................................................41
Place a Stop Payment Request ..........................................................................................................................41
Place a Stop Payment Request via the Navigation Bar ...........................................................................41
Create a stop payment from the Check Inquiry Response page ...........................................................43
Delete a Stop Payment........................................................................................................................................43
Create a Stop Payment Inquiry Request .........................................................................................................43
Cancel a Stop Payment Request........................................................................................................................44
Create a Photocopy Request ..............................................................................................................................45
Create a photocopy request by selecting Photocopy from the navigation bar ...................................45
Create a Photocopy Request from the Check Inquiry Response Page .................................................46
Create a Photocopy Request from the Stop Payment Paid Status Decision Page..............................46
View Details of a Check Management Request...............................................................................................46
Reports Overview .................................................................................................................................................47
Add a Report Definition..................................................................................................................................47
Add a Report Using a Model..........................................................................................................................48
Delete a Report Definition.............................................................................................................................49
Modify a Check Management Report...........................................................................................................49
Generate a Detail Report...............................................................................................................................50
Generate a Summary Report........................................................................................................................51
WIRE TRANSFER OVERVIEW ............................................................................................................................53
Wire Transfer Profiles ..........................................................................................................................................54
Add a Wire Transfer Profile ...........................................................................................................................54
Non-Repetitive Wire Transfer Profile...........................................................................................................54
Repetitive and Semi-Repetitive Wire Transfer Profile..............................................................................55
Create a Single Wire Transfer Request ............................................................................................................58
Approve Wire Transfer.........................................................................................................................................58
Delete Wire Transfer ............................................................................................................................................59
Modify Wire Transfer............................................................................................................................................59
Incoming Wire Advices ........................................................................................................................................60
Wire Transfer Reports Overview........................................................................................................................60
Add Report Definition ..........................................................................................................................................61
ACH OVERVIEW .....................................................................................................................................................62
Add an ACH Profile ...............................................................................................................................................63
Approve an ACH Profile .......................................................................................................................................67
Modify an ACH Profile ..........................................................................................................................................67
Delete an ACH Profile ..........................................................................................................................................68
Create an ACH Payment......................................................................................................................................68
Modify an ACH Payment......................................................................................................................................69
Import Transactions - Payment .........................................................................................................................70
Delete an ACH Payment ......................................................................................................................................71
Approve an ACH Payment...................................................................................................................................71
ACH Passthru.........................................................................................................................................................72
Add an ACH Report ..............................................................................................................................................72
Modify an ACH Report .........................................................................................................................................74
Delete an ACH Report..........................................................................................................................................74
View an ACH Report.............................................................................................................................................74
BILL PAY OVERVIEW ...........................................................................................................................................76
Payment Center ....................................................................................................................................................76
Add a Bill ................................................................................................................................................................77
Bill History..............................................................................................................................................................78
Manage Bills...........................................................................................................................................................78
My Accounts ..........................................................................................................................................................80
Administration.......................................................................................................................................................80
WELCOME TO
BUSINESS E-CASH MANAGER PLUS
This manual contains everything you need to navigate through the online banking services
available through this system. If you have not signed up for a particular service, it will not be
activated for you. If you need assistance, please contact Cash Management Support at
888.271.1666 or via email at [email protected]
System Requirements
In order to use the system you must have the following on your PC. Please note, this system
is not compatible with Macintosh computer systems.
 Internet Explorer version 7 or lower
 Java Script version 1.6 or higher
 PDF reader software – if accessing e-Statements
Security Features
Knowing that your online financial transactions are secure is very important to us. That’s why
our system is secured with SSL encryption, firewalls and a secondary authentication method
using a hard token (physical device). You are required to use a physical token when logging in
and initiating certain types of transactions.
Accessing Business e-Cash Manager Plus
Go to www.nationalpenn.com and click the Log In button under Commercial Online Banking on
the left side of the page (under Account Login). This will take you to the Business e-Cash
Manager Plus login page. For quicker access in the future, save the login page as a Favorite on
your PC.
Signing into Business e-Cash Manager Plus for the first time
The following steps need to be completed when signing into the system for the first time. After
your first login, you will only be required to enter your user name, password and your physical
token security code.
1. Enter your user name and temporary password in the appropriate fields on the login
page. Click the Login button.
2. You will be prompted to change your password. The password must be between 8 and
15 characters and contain at least 1 letter and 1 number.
a. Enter your temporary password in the Old Password field. Passwords are masked to
prevent them from being viewed.
b. Enter your new password in the New Password and Re-Enter Password fields.
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c. Click the OK button. The next time you login, you will need to use your new
password.
3. The following screen will appear. Follow the instructions below to register your physical
token. You will need the physical device in order to register.
a. Enter the serial number found on the back of the physical token (numbers only, no
dashes). For example, if the serial number on the back of the token shows 123456789-0 than enter the number as 1234567890 in the Token Serial # field.
b. Press the button on the front of the physical token to obtain a one time use, 6 digit
security code. Enter this number in the Security Code field. The number will be
masked when entered on the screen.
c. Click the OK button.
4. Create and answer 3 separate security questions. These questions will be presented to
assist you if you forget your password used to login to the system.
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a. Create security questions that only you would know the answer to. An example of a
security question would be “mother’s maiden name”, “father’s middle name” or “city of
your birth”.
b. Click OK after completing all fields.
5. You should now be presented with the Welcome page.
Subsequent Log In
To log in to the system:
1. Enter your user name in the Username box.
2. Enter your password in the password box. For security reasons, asterisks display to
represent the characters you type.
3. Click the Login button.
4. Press the button on the front of the physical token to obtain a one time use, 6 digit
security code. Enter this number in the Security Code field. The number will be masked
when entered on the screen.
5. Click OK.
6. You should now be presented with the Welcome page.
Forgot Password
If you’ve forgotten your password to login:
1. Enter your Username on the login page and click the Login button.
2. Re-enter your Username.
3. Click the Forgot Password button.
You will be presented with a security question you created and answered when you logged in the
first time.
1. Enter the answer to the security question.
2. Click OK.
A new password will be emailed to you immediately. Please be sure to keep your email address
current in Business e-Cash Plus to ensure delivery of your emails.
Using the new password that was emailed to you, follow the instructions above in the
Subsequent Log In section.
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Navigating Services and Activities Overview
From the main navigation bar, you select a service and then an activity within the service that
you want to perform. Every module is designed to allow you to go from a summary table to more
detail information or an entry page. Select Summary to display a table, which summarizes data
for that service. Detail information can be viewed from the summary table by a double mouse
click on the selected item or by clicking an icon. You can initiate other activities from the
navigation bar.
The system utilizes double mouse clicks, left and right mouse clicks, icons and function buttons.
Use right-click menus to conveniently access the most commonly used features.
Icons displayed at the top of the table are used for navigation or to create customized table
views. In tables, you can select a row and click an icon or right-click the mouse button and select
a feature from a drop-down menu.
Icons and Buttons Overview
Icons and buttons provide a quick way to access the most commonly used commands. To learn
what an icon is for, rest your mouse pointer on it for a few seconds to display the icon name.
The tables below describe the icons and buttons that appear in the cash management system.
Icons and buttons that are unique to specific modules are discussed in those modules.
Icon
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Name
Purpose/Navigation
Add
Displays the add page for you to add a customized definition.
Calendar
Displays the calendar for the current month and year. From the
calendar, you can select another month, year and day.
Delete
Deletes the highlighted table row from the summary page. The button is
disabled if a row is not selected.
Environment
Displays the environment settings for the summary page for you to view
and modify the filter, column, and sort settings for the table.
Import
Imports information from an external source for use by the system.
Find
Displays the Find page for you to search for a value in a specified
column or all columns.
Model
Displays the add using a model page for you to create a new definition
based on information from the selected report or user.
Modify
Displays the modify page so an existing customized definition can be
modified.
Print
Prints the data in the table.
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Button
Refresh
Updates the table with the most recent data from the financial institution.
View detail
Displays the detail page of selected row.
Purpose/Navigation
Adds a selected available value to the Selected Values list.
Adds all available values to the Selected Values list.
Closes the page without saving any changes you may have made.
Closes the page.
Moves a selected hidden column or columns to the Visible Columns list.
Assigns all hidden columns to the Visible Columns list.
Exports the data contained on the page/screen/list/table to a file for
possible use by other applications. The format of the resulting file
depends upon the service module from which the activity takes place.
Highlights the row of the text of the match as specified in the Find or
Find Criteria page. The page remains open. The button name changes
to Find Next after first match is found. The ENTER key also activates
the find.
Navigates back to the first page if other navigation buttons have been
selected.
Removes a selected visible column or columns from the list of Visible
Columns.
Clears all visible columns from the Visible Columns list.
Navigates to the last page of the report.
Rearranges the display order of the columns in the summary table.
or
moves a selected visible column up
Each click of
or down one position, respectively.
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Navigates to the next page of the report, if available.
Stops processing the transaction or process after a Warning Message
page displays. You return to the previous page to fix the problem or
issue before resubmitting the request.

Applies but does not save filter settings, column settings, and sort
settings for the summary table.

In the Save Settings page, OK saves the selected environment
settings.

While changing your password, OK triggers the validation of the
new password.

In a message page, OK acknowledges the message and returns to
the previous page.
Displays a preview of the selected item in the Report Summary table.
The button is disabled if a row is not selected.
Returns to the previous page of the report, if available.
Prints the report to a printer or displays a print preview of view detail
item(s).
Removes selected assigned value from the Selected Values list.
Removes all selected values. All values now display in the Available
Values list.
Generates a report.
Restores the original default values.
Saves all parameters for this page.
Continues with processing the transaction or process after a Warning
Message page displays. You do not fix the problem or issue before
processing the request.
Continues with processing the transactions or processes after a
Warning Message page displays. You do not fix the problem or issue
before processing the request.
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Tables, Environment Settings and Filters
Manipulating Tables Overview
Each module of the cash management system displays a summary table. The data in the table
depends on the current filter selection criteria. Each row of the table provides a summary of
information from which you can view the details. Refer to each specific module for details on the
summary table.
You can manipulate tables in the following ways:
1. Filter table fields
2. Hide/display, rearrange, or resize columns
3. Sort table data
Find Table Data
You can search for and locate table data via
1. On the Summary table, click
or from a column heading.
to display the Find page.
2. In the Find This box, type the text you wish to locate.
3. There are several ways to select which columns to search in. In Search in this Column,
select a column, or:

To select non-adjacent items, click the first column and then hold down CTRL
and click other columns to search in, scrolling, if necessary. When finished,
release CTRL.

To select adjacent items, click the starting column, locate the ending column, and
then hold down SHIFT and click the ending column. Release SHIFT.
4. Select Find Exact Match Only to locate only the precise text entered in the Find This
box.
5. Select Match Case to return only those entries that match the capitalization of the Find
This text.
6. Click Find to highlight the first match in the summary table.
7. Click Find Next or press ENTER to locate subsequent matches. When there are no more
matches, The Search Item Was Not Found system message appears.
8. When finished or to terminate a search in progress, click Cancel.
Manipulate Columns
Table column widths can be resized so that you can view all desired columns simultaneously on
the screen. The column order can be rearranged so that the columns that are most important to
you display first.
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Resize Column Widths so All Desired Columns Display on the Table:
1. Position the cursor over the vertical line that separates the column headings so the cursor
changes from a diagonal arrow to a double-pointed horizontal arrow.
2. Press and hold the left mouse control and drag the double-pointed horizontal arrow to the
desired column width.
3. The horizontal scroll bar at the bottom of the screen allows you to scroll through the
columns in the table. If you resize the column widths so that all columns display on the
screen, the horizontal scroll bar is no longer displayed.
4. To save column widths, click
for more information.
and select Save. Refer to Save Environment Settings
Rearrange Column Order by Dragging-and-Dropping the Column Heading:
1. Click and hold the left mouse control on the column heading.
2. Reposition the column, and then release the mouse.
3. To save column order, click
more information.
and select Save. Refer to Save Environment Settings for
Sort a Column in Ascending or Descending Order:
1. On the summary table, right-click the column heading on which the sorting for the table
will be based.
2. Select Sort from the drop-down menu, and then choose Ascending or Descending.
Filter a Single Column
1. On the summary table, right-click the column heading that contains the data on which the
filtering for the table will be based, and then choose Filter from the drop-down menu to
display the Filter Definition page.
2. Click
3. Either
in the Qualifier column, and then select one of the qualifiers.
or
display in the Value(s) column for you to specify the filter
value(s). Click
, if present, and then select an entry, or click
a page where you can specify your filter value or values.
to display
4. After you have specified the value(s), click OK to display the summary table with the
filtered data for this session only.
Hide a Column on the Summary Table
1. On a summary table, right-click the column heading of the column you wish to hide.
2. Select Hide Column from the drop-down menu. The column is hidden for the current
display table only.
Modify Environmental Settings
Through this page, you can view and customize filter settings, column settings, and sort settings
for a summary table.
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Filter Settings
To display, assign, and remove available filter values for a summary table:
1. Click
from the page toolbar to display the Environment page, and then click the Filter
Settings tab. The fields displayed are those from the summary table.
2. To narrow the search for a filter type, click
in the Qualifier column that corresponds to
the field on which you want to filter, and then select one of the qualifiers. Qualifiers allow
for either single or multiple selection of values.
Single selection is chosen from
Value(s) column.
3. Either
or
, while a multiple selection is designated by
in the
display in the Value(s) column for you to specify the filter
value(s). Click
, if present, and then select an entry, or click
to display
a page where you can specify your filter value or values. The following table lists the
pages and how to topics that display when you select a specific qualifier. Click a page or
topic for details.
4. Click OK on the Environment page to display the summary table with the filtered data for
this session only. You can also save and cancel filter settings from this page.
Column Settings
To display or hide and rearrange columns for a summary table:
1. Click
from the page toolbar to display the Environment page, and then click the
Column Settings tab to display lists of which columns are hidden and which columns are
visible for the summary table. To change which columns display:

Click Display to move a selected hidden column or columns to the Visible
Columns list. To select multiple column headings:

To select non-adjacent columns, click the first column and then hold down CTRL
and click other columns to select, scrolling, if necessary. When finished, release
CTRL.

To select adjacent columns, click the starting column, locate the ending column,
and then hold down SHIFT and click the ending column. Release SHIFT.

Click Display All to assign all hidden columns to the Visible Columns list.

Click Hide to remove a selected visible column or columns from the list of Visible
Columns. Refer to the Display option above to select multiple columns.

Click Hide All to clear all Visible Columns from the Visible Columns list.
There must be at least one column in the Visible Columns list.
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2. If desired, reorder the columns. Select a visible column to move, and then click
associated with the
down one position.
or
button. Each click of the arrow moves the column up or
Click OK on the Environment page to display the visible columns in the summary table for this
session only. You can also save and cancel column settings from this page.
Sort Settings
1. Click
from the page toolbar to display the Environment page, and then click the Sort
Settings tab to display how the table is currently sorted.
2. In the Sort By area, click
and select a column from the drop-down menu or accept the
column that is displayed for the first column on which to sort.
3. Select Ascending or Descending, or accept the current sort order, for this column.
4. In the first Then By area, click
and select a column from the drop-down menu or
accept the column that is displayed for the second column on which to sort. To not sort
on a second column, choose the blank entry.
5. Select Ascending or Descending, or accept the current sort order, for this column.
6. In the second Then By area, click
and select a column from the drop-down menu or
accept the column that is displayed for the third column on which to sort. To not sort on a
third column, choose the blank entry.
7. Select Ascending or Descending, or accept the current sort order, for this column.
Refresh Data on Summary Table
Refreshing the table updates the data in the table with the most recent information from the
financial institution based on current filters and sorts. The date and time of the refresh appear
over the table.
To refresh table data, click
on a summary page.
Save Environmental Settings
To save the summary table settings as default:
1. Click Save on the Environment page to display the Save Settings page.
2. The defaults for the page are to save the Filter, Columns, and Sort settings. Click to clear
a check box to not save the setting.
3. Select Auto-Save Column Settings (including Column Widths) if you want to auto-save
column widths and column order.
4. Click OK to save the settings.
Click Restore on Filter, Column, or Sort Settings tab of the Environment page to return to the previously
saved settings.
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View Table Entry Details
Use the View Details function to view all available details for the selected item without having to
generate a report. It displays detailed information about a selected row of the summary table.
1. On a summary table, select the row for which you would like to see details.
to display the View Detail page of the table row. If desired, choose Report to
2. Click
generate a report and print the view detail, or choose Close to exit this page.
Tips! You can double-click a selected row to view its details.
If you don't see the information you are looking for, you may not have the proper permission. Also, you
may try redefining the selection criteria settings using the Environment page.
Filtering Data Overview
Filtering determines which records are selected or excluded from the summary table. You can
view a shorter list of records by filtering them based on selection criteria.
You can filter summary table data to display, specify, and re-apply filters for the table display. To
filter records, a Qualifier and Value(s) are selected for any field in the summary table.
Assign and Remove Filter Values
To assign and remove multiple selection filter values for a summary table:
from the page toolbar to display the Environment page, and then click the Filter
1. Click
Settings tab.
2. Click
in the Qualifier column that corresponds to the field on which you want to filter,
and then select in from the list of available options.
3. Click
in the Value(s) column to display the Select Filter Values for <Filter>
page for you to define a specific value or values.
<Filter> in the page title is replaced with the name of the current filter name. For example, to filter on a
specific account, select the corresponding in qualifier. <Filter> is replaced with Account and the Select
Filter Values for Account page displays when you click
.
4. All values for the field are available to be filtered on and initially display in the Available
Values box. To filter on any of these values, they must be assigned. Once they are
assigned, they display in the Selected Values box. To not filter on an assigned value, you
must remove it from the Selected Values box. There are several ways to assign and
remove values:
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
To select values individually, select the activity in the Available Values box and
click Add to assign a selected available value to the Selected Values list. The
selected value now displays in the Selected Values box. Repeat this for each
value you want to select.

To select all the values associated with a specific filter, click Add All. All values
now display in the Selected Values list.
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Business e-Cash Manager Plus User Guide

To remove a previously assigned value, select the value in the Selected Values
box and click Remove. The value being removed now displays in the Available
Values list.

To remove all previously assigned values, click Remove All to clear all assigned
values. All values now display in the Available Values list.
5. Click OK to update the Value cell with the filter value(s).
6. Click OK on the Environment page to display the summary table with the filtered data for
this session only. You can also save and cancel filter settings from this page.
Enter a Date Using the Calendar Page
To specify the date for a Date field:
to display the Calendar page. The month and year that is currently selected
1. Click
display at the top of the page.
2. The month can be changed in several ways:

Click the Month box or the Month arrow and select another month from the dropdown list.

Click either ‹ Month or Month › to select the previous or next month. Each click
selects the next previous or future month.
3. To change the year, click the Year box or the Year arrow and select the desired year.
4. Click a date in the date area of the calendar to select a date for the specified month and
year.
5. Click OK to change the date of the Date field or click Cancel to disregard any changes
and return to the Filter page.
6. Click OK again to display the Environment page with the defined date in the
corresponding Value(s) column.
7. Click OK on the Environment page to display the summary table with data filtered on the
selected date for this session only. You can also save and cancel filter settings from this
page.
Enter a Filter Value
To specify a text or numeric filter value other than Date or Date/Time in the summary table:
from the page toolbar to display the Environment page, and then click the Filter
1. Click
Settings tab.
2. Click
in the Qualifier column that corresponds to the field on which you want to filter,
and then select Equal To (=), On or Before (<=), Less or Equal (<=), Greater or Equal
(>=), On or After (>=), or Between from the list of available options depending upon the
type of filter being created:

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Business e-Cash Manager Plus User Guide

Filter on a Date Range

Filter on a Date/Time

Filter on a Range

Filter on a Date/Time Range

Filter on a Time Interval
in the Value(s) column to display the Enter Filter Value for <Filter>
3. Click
page you to define a specific value.
4. Type the text or number in the associated value fields.
5. Click OK to display the entered value(s) in the Value(s) cell on the Filter Settings tab.
6. Click OK on the Environment page to display the summary table with the filtered data for
this session only. You can also save and cancel filter settings from this page.
Exporting Information Overview
The export feature allows you to use a file created in the cash management system in another
Windows® application. Data in the table is saved to a variety of formats, depending on the
service module from which the export is being done.
Export Information
1. Display the table that contains the information you want to export.
To display a summary table, select a specific module from the navigation bar and then choose Summary
from the available options.
2. Click the Export button to display the Save As page.
3. In the Save in box, click
saved.
to select a directory or folder to which the export file will be
4. The File name box displays the name of the summary table; however, you can specify a
different name for the exported file. Click
to select an existing file name or type a
name for the exported file.
5. In the Save as type box, select the format to be created during the export process.
Available formats are subject to the service module from which the export is being done.
6. Click Save to export the information, and close this page.
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ADMINISTRATION OVERVIEW
All corporate customer users must be added to the system before they can perform any
activities. User information includes general demographic information about the user, the
services and activities they have permission to perform, and the accounts they can use when
performing the assigned service activities. There are two types of corporate customer users:

Corporate Customer Administrative Users

Corporate Customer Non-Administrative Users
These instructions are for the corporate customer user who has administrative permission to
maintain users within their own organization.
New User
To add another user within your organization, you must:

Add demographic information

Grant the user permission to perform specific activities
Add Demographic Information
The first step in adding a corporate customer user is specifying the user's demographic
information. To do this:
1. Select Admin from the navigation bar.
2. Select User display the User Administration page.
3. Click
to display the General Tab on the Add User page.
4. Type the necessary information about the new user.
5. Click Save to create the user record, or click the Permissions Tab to assign the user
permission to use specific accounts for specific activities and, if appropriate, to assign
permission to perform administrative activities.
Assign User Permissions
Before a user can perform any transactions in the Cash Management system, they must be
assigned permission to use specific accounts for specific activities. They can also be assigned
permission to perform administrative activities. To do this:
1. Click the Permissions Tab on the Add User page.
Along the bottom of the Permissions Tab, a tab displays for each service to which your
organization subscribes. When you click a service, the information on the page changes
to reflect the activities associated with the selected service.
2. To grant permissions for Administration activities, click the Administration tab. To grant
permissions for all other services, skip to the following step.
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There are different ways to select the administrative activities the user has permission to
perform.

To select activities individually, select the activity in the Available box and click
Add. The selected activity now displays in the Assigned box. Repeat this for
each activity you want to select. Please note that any activity that displays
indented under the selected activity is assigned to the user and also displays in
the Assigned box.

To select all the activities associated with a specific service, select the service in
the Available box and then click Add. All the activities that display indented
under the selected service now display in the Assigned box.

To select all available services and activities, click Add All. All services and
activities now display in the Assigned box.

To remove previously assigned activities, select the activity in the Assigned box
and click Remove. To remove all previously assigned activities, click Remove
All. The selected activity(s) is no longer assigned to the user and now displays
in the Available box. Please note that any activity that displays indented under
the activity you select is also removed from the user and displays in the
Available box.
3. To grant permissions for non-administration services (Check Management, Balance
Reporting, etc.), click the tab associated with the service you want to grant permissions
for. The information on the page changes to reflect the selected service.
4. For each activity you want the user to have permission to perform, click the check box in
the intersecting cell on the row for the account(s) that can be used for the activity.
If you want the user to have permission to use a specific account for all available
activities, select the account, right click, and Select All.
If the activity is available to the account but not assigned to the user, the intersecting cell is
blank and accessible. The intersecting cell is grayed out and not accessible if the financial
institution does not subscribe to the activity or the activity is not permitted to the account based
on its account type.
5. When you are done assigning permissions, click Save to update the user's permissions.
The User Administration page displays again with the new user in the table.
Add a User Using a Model
When adding a customer user who has similar traits and permissions as an existing customer
user, you can use the Add User Using a Model function. This provides you with a quick and
efficient way to add new users.
1. Select Admin from the navigation bar.
2. Select User to display the User Administration page.
3. Select the user on which you want to model the new user.
4. Click
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to display the General Tab of the Add User Using a Model page.
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The First Name, Last Name, User ID, Phone Number, Email, Password, and Re-Enter
Password fields are blank for you to enter the information about the new user. The
remaining fields contain data from the model user. You can change any of the
information.
5. Type the necessary information about the new user.
6. Click the Permissions Tab to specify the activities the user will have permission to
perform.
7. The permissions assigned to the model user are automatically assigned to the new user.
You can, however, make any necessary changes.
8. When you are done verifying or changing permissions, click Save to create the new user
with the specified permissions. The User Administration page displays again with the
new user in the table.
User Maintenance
Modify a User
1. Select Admin from the navigation bar.
2. Select User to display the User Administration page.
3. Select the user you want to change, and click
Modify User page.
to display the General Tab on the
4. Change the necessary information on the General Tab.
5. Click Save to update the user record.
6. Change the necessary information.
7. When you are done, click Save.
The system updates the user record and displays the User Administration page again.
Maintain a User's Permissions
1. Select Admin from the navigation bar.
2. Select User to display the User Administration page.
3. Select the user whose permissions you want to change, and click
General Tab on the Modify User page.
to display the
4. Click the Permissions Tab to change information about the activities the user has
permission to perform.
5. Click the tab on the lower portion of the page for the service for which you want to
maintain permissions. The information displayed on the page changes to reflect the
activities associated with the selected service.
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6. To change permissions for Administration activities, click the Administration tab. To
change permissions for all other services, skip to the following step.

To add activities, select the activity in the Available box and click Add. The
selected activity now displays in the Assigned box. Repeat this for each activity
you want to add. Please note that any activity that displays indented under the
activity you select is assigned to the user and also displays in the Assigned box.

To remove previously assigned activities, select the activity in the Assigned box
and click Remove. The selected activity is no longer assigned to the user and
now displays in the Available box. Please note that any activity that displays
indented under the activity you select is also removed from the user and
displays in the Available box.
7. To change permissions for other services, click the tab associated with the service you
want to change permissions for. The information displayed on the page changes to
reflect the selected service.
8. To grant permission to perform an activity, locate the column for the activity. Click the check
box in the intersecting cell on the row for the account(s) that can be used for that activity.
9. To remove an existing permission, locate the column for the activity. Clear the check box
in the intersecting cell on the row for the account(s) that can no longer be used for that
activity.
To select or deselect all check boxes in a specific row, select the row, right-click, and select the
Select All or Deselect All menu option.
To select or deselect all check boxes in multiple rows, select the rows, right-click, and select the
Select All or Deselect All menu option.
To select or deselect all check boxes in a specific column, click the column heading, right-click,
and select the Select All or Deselect All menu option.
10. When you are done maintaining permissions, click Save.
The system updates the customer user record and displays the User Administration
page again.
Administer a User's Password
There are two ways to change a user's password.

Using the Modify User – General Tab

Using the Password Administration page
Change a Password using the Modify User – General Tab
1. On the Users Administration page, select the user whose password you want to change,
and click
to display the General Tab on the Modify User page.
2. Type the new password in both the Password and Re-Enter Password box.
3. If you want to force the user to change their password the next time they logon, click the
Force User to Change Password after Next Login box.
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4. Click Save to update the user record.
Change a Password using the Password Administration Page
1. On the Users Administration page, select the user whose password you want to change,
and click
to display the Password Administration page.
2. Type the new password in both the Password and Re-Enter Password box.
3. If you want to force the user to change their password the next time they logon, click the
Force User to Change Password after Next Login box.
4. Click Save to update the user record.
Suspend a User
When you suspend a user, you are preventing them from processing any transactions in the
Cash Management system. A user remains suspended until you reinstate it or delete it.
1. Select Admin from the navigation bar.
2. Select User to display the User Administration page.
11. To suspend a single user, select the user, right-click, and select the Suspend menu option.
3. To suspend multiple users at one time, select the users you want to suspend, right-click,
and then select the Suspend menu option.
4. When you have finished, the User Administration page displays again, and the status of
the suspended user is changed to "Suspended."
Reinstate a Suspended User
You can reinstate a suspended user at any time. When you reinstate a user, you are changing
their status from "Suspended" to "Active."
1. Select Admin from the navigation bar.
2. Select User to display the User Administration page.
3. Select the user(s) you want to reinstate, right-click, and then select the Reinstate menu
option.
4. When you have finished, the User Administration page displays again, and the status of
the reinstated user is changed to "Active."
Restore Deleted User Page
This page displays a list of users that have been marked for deletion but not yet removed from
the system files. Until a user record is actually deleted from the system files, it can be restored.
You can restore a deleted user at any time before it is removed from the system files. System
files are purged every 90 days. When you restore a user, the user record is restored along with
all permissions that were assigned to the user.
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Delete a User
When you delete a user, the record is being marked for deletion. The affected record remains in
the system until it is deleted by your system administrator. Until that happens, the deleted
record can be restored to its previous status.
When you delete a user, the user record is deleted along with all permissions assigned to the user.
1. Select Admin from the navigation bar.
2. Select User to display the User Administration page.
3. There are many ways to delete a user record.

To delete one user at a time, select the user, and either click the Delete icon or
right-click and select the Delete menu option to display the Warning dialog. Click
Yes to delete the user. Click No to leave the user as is and display the User
Administration page again.

To delete multiple users at one time, select the users you want to delete, and
either click the Delete icon or right-click and select the Delete menu option to
display the Warning dialog. You have the option to review each user before you
delete it, delete all the selected users without review, or cancel the delete action.
Click Yes to delete the displayed user only and display the Warning dialog again
with the next user you selected for deletion.
Click Yes to All to delete all the users you selected.
Click No to leave the displayed user as is and display the Warning dialog again
with the next user you selected for deletion.
Click Cancel to cancel the deletion action.
Repeat this process for each user selected.
From the Warning dialog, you can click View Detail to view detailed information about
the user on the View User Detail page.
4. When you have finished, the User Administration page displays again.
Unlock a User
You can unlock a user that has been locked out of the system.
1. Select Admin from the navigation bar.
2. Select User to display the User Administration page.
3. Select the user(s) you want to unlock, right-click, and then select the Unlock menu
option.
4. When you have finished, the User Administration page displays again, and the status of
the user is changed to "Active."
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User Service Parameters
This option allows you to review/edit Services and Activities (dollar limits, etc.) For selected
applications assigned to a specific user. Once the user has been set up on the system,
complete the following:
1. Select Admin from the navigation bar.
2. Select User Admin to display the User Administration page.
3. Select the user on which review/editing of the Service Parameters is required, and click
to display the Services and Activities list. Select the application on which you wish to
perform a review/edit by clicking the option in the list displayed, and then click OK.
4. You may accept the defaults presented, or make edits to suit your location's
requirements. Click Save to save any edits and return to the Services and Activities list.
5. Repeat for any other applications in the list that may require edits.
View User Detail Information
1. Select Admin from the navigation bar.
2. Select User to display the User Administration page.
3. Select the user whose detail information you want to view, and click
General Tab on the View User Detail page.
to display the
From here, you can display detailed information about the user.
4. When you are done, click Close to display the User Administration page again.
Account Maintenance Overview
The Account Maintenance option allows you to change the Account Nick Name given to an account
to which you have been granted access permission. The nick name is displayed throughout the
system and is designed to make the identification of an account you wish to use, easier.
Modify Account Nick Name
1. Select the Account Maintenance option from the navigation bar under the
Administration tab. The Account Maintenance: Account Nick Name Summary page is
displayed. This table contains a list of all of the accounts to which you have been
granted permission.
2. Highlight the record that represents the account upon which you wish to do maintenance
click
to display the Modify Account Nick Name page. You may also highlight the
record and right click, selecting the Modify option.
3. In the Account Nick Name field, enter the new nickname for the selected account.
4. Click Submit to save your entry in the database, and return to the Account Nick Name
Summary page. The new/edited nickname is displayed in the table.
5. Click Cancel to quit the edit without saving your entry, and return to the Account Nick
Name Summary page.
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Alerts Overview
The Alerts Service allows users to set up notifications that will "alert" the user when certain
predefined conditions associated to a specific service occur.
Examples of possible alert types include:

An account balance has reached a preset level

A check bearing a specific serial number has cleared

A check in the value of a specified amount has cleared.

Payments requiring approval are pending
Each alert type is set up to activate based on criteria assigned by the individual user. Multiple
alerts of the same type may be set up with different activation criteria.
Add an Alert Setup
To add an Alert:
1. Select the Administration Tab and choose the Alerts Setup option from the list
presented. The Alerts Summary page is displayed, containing a list of currently set up
alerts. If this is the first alerts set up, or if no active alerts are currently set up, the table
will be empty.
2. Click
3. Click
to display the Alerts: Add Alert page.
to select from the list of available alert options.
4. Once the field auto-populates with your selection, click
. Each alert option
added requires different information. Follow the prompts to create as much filtering
criteria as is necessary to establish the specified alert.
5. Click Save to save your entries/selections, and return to the Alerts Summary page. A
record will be added to the summary list for each of the alert types added.
6. Click Cancel to return to the Alerts Summary without saving your entries/selections.
Modify an Alert Setup
To Modify an Alert:
1. Select the Administration Tab and choose the Alerts Setup option from the list
presented. The Alerts Summary page is displayed, containing a list of currently set up
alerts.
2. Highlight the record which represents the alert to be modified and click
. The page
displayed next depends on the type of alert setup being modified. Refer to the Add an
Alert Help Topic for information specific to each alert type.
3. After completing the necessary edits/changes, click
process and return to the Alerts Summary page.
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to complete the edit
Business e-Cash Manager Plus User Guide
4. Click
to return to the Alerts Summary page without saving any changes.
Delete an Alert Setup
To Delete an Alert Setup:
1. Select the Administration Tab and choose the Alerts Setup option from the list
presented. The Alerts Summary page is displayed, containing a list of currently set up
alerts.
2. Highlight the record which represents the alert to be deleted and click
.
3. The Alert Setup record is removed from the Alerts Summary list.
Change Email Overview
The email address contained in your user profile is used to send a confidential notification that
your request for a password change has been fulfilled. If during the course of your tenure on the
system your email address changes, or you have been assigned a password for the first time,
you may use the Change Email option to update your user profile.
Change Email Address
1. Select the Change Email option from the navigation bar under the Administration tab.
The Change Email page is presented.
2. In the Old Email field, the email address that is currently in your user profile is
displayed. If this is the first time an email address is being set up, this field will be blank.
3. Enter your new email address in the New Email field.
4. Click OK to save your entry in your user profile.
5. Click Cancel to quit the Change Email page without saving the new email address.
Email addresses may also be changed by an administrative user. Access the individual profile of a user.
Enter the email address information in the Email Address field on the General Tab of the Modify
Customer User profile page.
Change Password Overview
From time to time it may become necessary and/or desirable to change a user's password.
There are 4 ways within this system to change passwords.
System Required Change – Periodically, as your current password expires, the system will
require you to change your password. This password change takes place at log in. The system
notifies you that your password is about to expire, and gives you the opportunity to change it.
Administrator Invoked Password Change – The system administrator may, for security or
other reasons, elect to change your password within your User Profile.
Self Administered Password Change at Log on – You may opt to change your password
prior to logging on to the system. The system will present a dialog box on which are displayed a
list of security questions you established during your first system logon session. To verify your
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identity prior to selecting a new password, you must answer correctly each of the validation
questions to complete the change password procedure.
Self Administered Password Change – The Change Password option under the
Administration tab within the system allows you to change your own password.
Change Password
NOTE: The established password criterion requires that no password may be used twice, and that each
password must contain 7 characters with at least one letter and one number.
1. Select the Administration option from the navigation bar, and choose Change
Password from the list of options presented. The Change Password page is displayed.
2. Enter your current password in the Old Password box on the Change Password page.
3. Enter your new password in the New Password box. For security purposes, asterisks
display to represent the characters you type. This password must be different from the
old password.
4. Re-enter the new password for verification purposes in the Re-Enter Password box.
Asterisks display to represent the characters you type.
5. Click OK to change your password.
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BALANCE REPORTING OVERVIEW
E-Cash Manager Plus Balance Reporting Service is a state-of-the-art browser-based
information reporting system that securely links your personal computer to your accounts with
us. Accessing your accounts offers constant, accurate financial information at the click of a
mouse. Use Balance Reporting to quickly review balance and detail information about your
company account(s) so that you can effectively manage funds.
The following functions are available in the system. Access to these functions is determined by
individual customer set-up.

Viewing previous day account balances, transactions, and check images.

Viewing intra-day account balances.

Generating summary, detail, and combined summary and detail reports.

Generating a report containing previous day historical information.

Generating a report containing only new same day balance information.

Exporting detail transaction information to a file on your PC.

View check and deposit ticket images
Previous Day
Viewing Previous Day Account Balances
Previous day information includes account balances, summary totals, and item totals for a
concise view of all company accounts as of the close of business on the prior business date.
Only the accounts that you are authorized to see are displayed.
1. Click on the Previous Day Summary link under the Balance Reporting menu to
display the Previous Day Summary Account List page.
2. Use the vertical scrollbar to scroll down to the appropriate account information.
3. If you want to display any account data rather than previous day information count
information other than previous day by a specific date or date range than select the
From and To date values by clicking
, making your selection and then pressing
This will display data that falls on or between the date ranges selected.
.
Viewing Previous Day Account Details
The Previous Day Account Transactions page displays all of the previous day transactions for a
specific account.
1. Click on the Previous Day Summary link under the Balance Reporting menu to
display the Account List page.
2. Click on the account that you want to view transactions and it will activate the
Transaction button
at the bottom of the screen.
3. Click on the Transaction button
day account transactions for this account.
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4. If you want to display account transactions on a specific date or a date range than select
the From and To date values by clicking
, making your selection and then pressing
. This will display data that falls on or between the date range selected.
Viewing Check and Deposit Ticket Images
You can view and print images of your cancelled checks and deposit tickets from the Previous
Day Summary Account Detail page for a specific account.
1. Click on the Previous Day Summary link under the Balance Reporting menu to
display the Account List page.
2. Click on the account that you want to retrieve an image of a check or deposit ticket.
3. Click on the Transaction button
at the bottom of the screen and this will
display all of the transactions for this account.
4. Click on the view image icon
next to any check or deposit transaction you wish to view.
Intra-Day
Viewing Intra-Day Account Balance Information
Intra-Day account information provides you with available balance updates associated with
Intra-day activity, such as ACH, Wires and Account Transfers. Only the accounts that you are
authorized to see are displayed.
1. Click Intra-day Summary under the Balance Reporting menu to display the Intra-day
Account List page.
2. Use the vertical scrollbar to scroll to the appropriate account information.
Viewing Intra-Day Account Details
The Intra-Day Account Transactions page displays all of the previous day transactions for a
specific account.
1. Click on the Intra-Day Summary link under the Balance Reporting menu to display the
Account List page.
2. Click on the account that you want to view transactions and it will activate the
Transaction button
at the bottom of the screen.
3. Click on the Transaction button
day account transactions for this account.
and this will display all of the previous
NOTE: From and To date fields are available for Previous Day, only.
Type Code Groups Overview
Each type of transaction is connected to a specific type code. Use the type code group services
to create, modify, view, and delete groups of type codes. Type codes can be grouped together
into type code groups to create predefined reports of transactions on an account.
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View Type Code Group Summary
The Type Code Group Summary page provides a list of type code groups, descriptions, and the
user ID of the people who created them.
1. Select Balance Reporting from the navigation bar.
2. Select Type Code Group from the list of categories. The Type Code Group Summary
page displays.
View Type Code Group Detail
The Type Code Group Detail page shows the user ID of the person who created the group and
all of the type codes that belong to the group.
1. On the Type Code Group Summary page, select the appropriate type code group.
2. Click
to view the details of the selected type code group. The View Type Code
Group Detail page displays.
Add Type Code Group
The Type Code Group Detail page shows the user ID of the person who created the group and
all of the type codes that belong to the group.
1. On the Type Code Group Summary page, select the appropriate type code group.
2. Click
to display the Add Type Code Group page.
3. Type up to 35 characters for the type code group name. Ensure that the first character is
alphabetic.
4. Type up to 50 characters for the type code group description.
5. Click Code or Description under Available Codes and Assigned Codes if you want to
sort those lists.
6. Click Add All or select type code(s) and click Add to copy type codes into the Assigned
Codes holding tank.
7. Click Remove All or select type code(s) and click Remove to delete type codes from
Assigned Codes.
8. Click Save to assign the type codes, in Assigned Codes, to the type code group.
Delete a Type Code Group
1. On the Type Code Group Summary page, select the appropriate type code group.
2. Click
to delete the selected Type Code Group.
Modify Type Code Group
The Type Code Group Detail page shows the user ID of the person who created the group and
all of the type codes that belong to the group.
1. On the Type Code Group Summary page, select the appropriate type code group.
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2. Click
to display the Modify Type Code Group page.
3. Edit the type code group name if necessary.
4. Edit the type code group description if necessary.
5. Click Code or Description under Available Codes and Assigned Codes if you want to
sort those lists.
6. Click Add All or select type code(s) and click Add to copy type codes into the Assigned
Codes holding tank.
7. Click Remove All or select type code(s) and click Remove to delete type codes from
Assigned Codes.
8. Click Save to save your changes to the type code group.
Reports Overview
To manage reports, you'll want to view, add, and modify report definitions that are used to
generate reports. Select report and detail types and custom date options. Then select a filter,
qualifier, and value to further define the data to be included in the report definition.
Reports Summary pages display the following types of data.

Previous day as of the close of business on the previous business day

Intraday data as of the most recent update today

Both types of data
In the following table, vertical and horizontal indicate whether the report is printed in a portrait or
landscape style. Nav Bar and Acct Sum identify what the user was viewing prior to requesting
the report. Click the report types for definitions.
Report Types
Prev day/
Nav bar
Prev day/
Acct sum
Intraday/
Acct sum
Intraday/
Nav bar
Combination
Vertical
Vertical
Summary
Vertical
Horizontal
Horizontal
Vertical
Detail
Vertical
Horizontal
Horizontal
Vertical
Account Stmt
Vertical
Balance History Horizontal
Instructions for managing
report definitions
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What type of reports?
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Reference guide to report
definition pages
Business e-Cash Manager Plus User Guide
Reports Summary
View Reports
Reports Summary Page
Previous Day,
Intraday, and
Combination
Reports
View Reports Page
Add Reports
Add Reports Page
Modify Reports
Modify Reports Page
View a Summary of Reports
1. Select Balance Reporting from the navigation bar.
2. Select Reports from the list of categories. The Reports Summary page displays.
3. Click icons to manage report definitions or view definition details.
Add Reports
Define the data to be included in a report definition by making selections and typing the
appropriate information.
1. On the Reports Summary page, click
Reports page.
to display the Add Balance Reporting
2. Select one of the report types, which are defined in the Add Balance Reporting Reports
reference topic.
3. Select a detail type. The three types are defined in the above reference topic.
4. Under Identifier, type up to 35 characters for the Report Name.
5. Under Identifier, type up to 50 characters for the Report Description.
6. Determine the manner in which the data presented is grouped in the report by selecting
the appropriate Group By options.
7. If you are adding a Previous Day report, under Report Filters, make one of the following
selections:
8. Select Report Dates and then choose from selections such as Previous Day's Date,
Month to Date, Quarter to Date, Year to Date, Last Month, Last Quarter, or Last Year.
9. Select Custom Dates and then choose from selections such as Between, All, On or
After, On or Before, Equal To, or blank.
10. The Report Filters table lists the criteria by which you can select the records you want to
include or exclude from the report.
11. For each report filter, select the qualifier to use for determining which records to include
or exclude.
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12. Specify a specific value(s), or range of values, depending on the qualifier you selected.
13. Click Save to assign these settings to the new report that you have created.
Delete a Report
1. On the Reports Summary page, select the report definition you want to delete.
2. Click
to delete the selected report definition.
Modify Reports
1. On the Reports Summary page, select the report definition you wish to modify.
to display the Modify Reports page or right-click and select the Modify menu
2. Click
option to display the Modify Reports page.
3. Make your changes.
4. Click Save to assign these changes to the report definition settings.
Bank Reports Overview
In the Bank Reports module of the Cash Management system, specific reports related to billing,
interest, & specific account activity may be available.
View Bank Reports
1. Select the Bank Reports service from the navigation bar. The Bank Report Selection list
box appears.
2. Select a type of Bank Report from the list box. The Report Summary Table appears,
which provides a list of reports that match the type selection.
3. Select the Report and click
, or right click, and select View Detail, or double click the
report row to display the desired report.
4. Click
page.
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to finish previewing the report, and return to the Report Summary
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BOOK TRANSFER OVERVIEW
A book transfer is the transfer of funds between accounts at financial institutions within the
same holding company or between accounts within the same financial institution.
The Book Transfer service provides the ability to create and process two types of book transfers:

One time Transfers

Recurring Transfers
In addition, within each type of transfer, the following can be created:

One to Many Book Transfers

Many to One Book Transfers

Threshold Transfers

Future Value Dating
One Time Transfers
A one time book transfer is one that only occurs one time.
When you create a one time book transfer, you enter the payment information and the date on
which the transfer should occur (the value date). When the current system date equals the value
date, the payment is sent to the bank for processing. If additional transfers are necessary, a
new book transfer must be created.
Recurring Transfers
A recurring book transfer is one that is processed on a regular basis according to a user-defined
schedule. A recurring book transfer can take place daily, weekly, biweekly, semi-monthly, or
monthly.
When you create a recurring book transfer, you enter the payment information and a payment
schedule that includes the date the transfers should begin and the date they should end. The
system creates a transaction for each occurrence of the transfer based on the begin date, end
date, and the frequency specified in the schedule. Individual transactions are sent to the bank
for processing when the scheduled date is equal to the current system date.
One to Many Book Transfers
This feature allows you to create a book transfer that involves transferring money from one account,
the sending account, to multiple accounts, the receiving accounts. You only need to enter the
sending account once. For each account receiving the money, you must enter the account name
and number, the financial institution where each account is located, and the amount being
transferred to each account. Each receiving account can receive a different amount, but the total of
all receiving transfer amounts must equal the total amount of the book transfer.
Many to One Book Transfers
This feature allows you to create a book transfer that involves transferring money from multiple
accounts, the sending accounts, to one account, the receiving account. For each account
sending the money, you must enter the account name and number, the financial institution
where each account is located, and the amount being transferred from each account. You only
need to enter the receiving account once. Each sending account can send a different amount,
but the total of all sending transfer amounts must equal the total amount of the book transfer.
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Threshold Transfers
This feature allows you to create a book transfer in which the user has specified a threshold
amount for the sending account. The amount of the book transfer is the balance in the sending
account on the scheduled date that is above the threshold amount specified. If the current
available balance in the sending account is not above the threshold amount on the scheduled
date, the transfer does not occur.
Future Value Dating
This feature allows you to create a book transfer that will not process until a future date. The
transaction is created with a pending status but is not processed until the future value date is
equal to the current system date. Book transfers can be value dated up to 30 days in advance of
the creation date.
Book Transfer Reports Overview
In the Book Transfer module of the Cash Management system, there are standard, predefined
reports available to print summary and detail information about book transfers.
One Time Book Transfer
There are three types of one time book transfers:

Transfer from one account to many accounts (One to many)

Transfer from many accounts to one account (Many to one)

Transfer only when sending account balance exceeds a specific account (Threshold)
Add a One Time Book Transfer
1. Select Book Transfer from the navigation bar.
2. Select One Time One to Many or One Time Many to One from the list of available
categories.
3. Select the transfer date from the calendar pop-up, or type the date on which the transfer
should occur in the Value Date box.
4. Type the total amount of the transfer in the Total Amount box.
5. Type any necessary comments about the transfer in the Reference box.
6. In the Sending Account section (One Time One to Many) or Receiving Account section
(One Time Many to One) of the page, select the financial institution at which the account
is located and the account from or to which the total amount is being transferred.
7. In the Receiving Accounts Table (One Time One to Many) or the Sending Accounts
Table (One Time Many to One), for each amount to or from which money is being
transferred:
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
Select the financial institution at which each receiving/sending account is located

Select the account receiving/sending the money

Type the amount being transferred to each account
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8. Click Submit to display the Add One Time Book Transfer Verification page.
9. Verify the information about the book transfer you just entered. If corrections are
needed, click Modify, make the corrections, and click Submit again.

When the information on the verification page is correct, click Submit to submit
the book transfer for processing.

The system generates a tracking number and displays the Book Transfer
Confirmation page. If the value date is equal to the current system date, the
book transfer is sent to the bank for processing and, if successfully processed,
given a status of "Processed." If the value date is a future date, it is given a
status of "Pending" and is not processed until the current system date is equal to
the value date.
10. Click OK.
Add a One Time, Threshold Transfer
1. Select Book Transfer from the navigation bar.
2. Select One Time Threshold from the list of available categories to display the Add One
Time Threshold Book Transfer page.
3. Select the transfer date from the calendar pop-up or type the date on which the transfer
should occur in the Value Date box.
4. Type the amount that must remain in the sending account after the transfer occurs in the
Threshold Amount box.
5. Type any necessary comments about the transfer in the Reference box.
6. In the Sending Account section of the page, select the financial institution at which the
sending account is located and the account from which the amount is being transferred.
7. In the Receiving Account section of the page, select the financial institution at which the
receiving account is located and the account to which the amount is being transferred.
8. Click Submit to display the Add One Time Book Transfer Verification page.
9. Verify the information about the book transfer you just entered. If corrections are
needed, click Modify, make the corrections, and click Submit again.
10. When the information on the verification page is correct, click Submit to submit the book
transfer for processing.
11. The system generates a tracking number and displays the Book Transfer Confirmation
page. If the value date is equal to the current system date, the book transfer is sent to
the bank for processing and if successfully processed, given a status of "Processed." If
the value date is a future date, it is given a status of "Pending" and is not processed until
the current system date is equal to the value date.
12. Click OK.
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Recurring Book Transfer
There are three types of recurring book transfers:

Transfer from one account to many accounts (One to many)

Transfer from many accounts to one account (Many to one)

Transfer only when sending account balance exceeds a specific account (Threshold)
When adding a recurring book transfer, specify payment information and establish a schedule
for when the transfer should occur. The system will create a transaction for each occurrence of
the transfer based on the begin date, end date, and the frequency specified in the schedule.
Individual transactions are sent to the bank for processing when the transaction's scheduled
date is equal to the current system date.
NOTE: Recurring Transfers may not be edited/modified once established. If changes to an existing Book
Transfer are required, the record must be deleted from the system, and a new Book Transfer must be
created to include the required data changes.
The following table lists the available frequencies for all recurring transfers:
Frequency
Corresponding information required:
Daily
None
Weekly
Day of Week – Select the day of the week the transfer should occur.
The days available for selection are the days that were designated as
business days by the financial institution.
Bi-weekly
Day of Week – Select the day of the week the transfer should occur.
The days available for selection are the days that were designated as
business days by the financial institution.
Semi-monthly
Days of Month – Select the two dates on which the transfer should
occur.
Monthly
Day of Month – Select the date in the month on which the transfer
should occur.

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The Begin Date box defaults to the date the first occurrence of the transfer is scheduled.
This date is based on information specified in the Frequency and Day of Week boxes.
For example, if the frequency is weekly and the day of week is Tuesday, the begin date
defaults to the date the next Tuesday falls on. You can change this date by selecting the
date from the calendar pop-up or typing the date on which the transfer should start in the
Begin Date box.
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
In the End Date box, select the end date from the calendar pop-up or type the date on
which the final transfer should occur.

If a transfer's scheduled date falls on a holiday or non-business day, you must tell the
system how to handle the transfer. Book transfers may not be processed on holidays
and non-business days (The Holidays or Non-Business Days boxes are selected and
should not show as accessible.). Select the date that should be substituted for the
scheduled transfer date in the Substitute Day section.
Add a Recurring Book Transfer
1. Select Book Transfer from the navigation bar.
2. Select Recurring One to Many or Recurring Many to One from the list of available
categories.
3. Type the total amount of the transfer in the Total Amount box.
4. Type any necessary comments about the transfer in the Reference box.
5. In the Sending Account section (Recurring One to Many) or the Receiving Account
section (Recurring Many to One) of the page, select the financial institution at which the
account is located and the account from or to which the total amount is being transferred
from or to.
6. In the Receiving Accounts Table (Recurring One to Many) or the Sending Accounts
Table (Recurring Many to One), for each account to or from which money is being
transferred:

Select the financial institution at which each receiving/sending account is located

Select the account receiving/sending the money

Type the amount being transferred to each account
7. Click Schedule Information tab to establish the schedule for the recurring book transfer.

In the Frequency box, select the frequency in which the transfer should occur.
8. Click Submit to display the Add Recurring Book Transfer Verification page.
9. Verify the information about the book transfer you just entered. If corrections are
needed, click Modify, make the corrections, and click Submit again.
10. When the information on the verification page is correct, click Submit to submit the book
transfer for processing.

The system generates a tracking number for the book transfer and a sequence
number for each occurrence in the transfer and displays the Book Transfer
Confirmation page. If the begin date is equal to the current system date, the first
occurrence is sent to the bank for processing and, if successful, given a status
of "Processed." Future transactions are given a status of "Pending" and are not
processed until the current system date is equal to the scheduled date.
11. Click OK.
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Add a Recurring, Threshold Transfer:
See frequency options outlined previously under Add a Recurring Transfer.
1. Select Book Transfer from the navigation bar.
2. Select Recurring Threshold from the list of available categories.
3. Type the amount that must remain in the sending account after the transfer occurs in the
Threshold Amount box.
4. Type any necessary comments about the transfer in the Reference box.
5. In the Sending Account section of the page, select the financial institution at which the
account is located and the account from which the amount is being transferred.
6. In the Receiving Account section of the page, select the financial institution at which the
account is located and the account to which the amount is being transferred.
7. Click Schedule Information tab to establish the schedule for the recurring threshold book
transfer.

In the Frequency box, select the frequency in which the transfer should occur.
8. Click Submit to display the Add Recurring Book Transfer Verification page.
9. Verify the information about the book transfer you just entered. If corrections are
needed, click Modify, make the corrections, and click Submit again.
10. When the information on the verification page is correct, click Submit to submit the book
transfer for processing.

The system generates a tracking number for the book transfer and a sequence
number for each occurrence in the transfer and displays the Book Transfer
Confirmation page. If the begin date is equal to the current system date, the first
occurrence is sent to the bank's back end system for processing and, if
successful, given a status of "Processed." Future transactions are given a status
of "Pending" and are not processed until the current system date is equal to the
scheduled date.
11. Click OK.
Modify a Book Transfer
Any book transfer (with the exception of Recurring Book Transfers) that has a "pending" status
designation may be modified.
1. Select Book Transfer from the navigation bar.
2. Select Summary from the list of available categories.
or right-click and select the
3. Select the book transfer you want to modify and click
Modify menu option to display the Payment Detail Tab.
4. Make your changes on the appropriate tab.
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When modifying a recurring or threshold book transfer, all modifications are reflected in all future
occurrences of the book transfer. The tracking number and sequence numbers associated with future
value dates of the book transfer do not change.
5. Click Submit to display the Modify Book Transfer Verification page.
6. Verify the information about the book transfer you just updated. If corrections are
needed, click Modify, make the corrections, and click Submit again.
7. When the information on the verification page is correct, click Submit to update the book
transfer and display the Book Transfer Summary page again.
Delete a Book Transfer
Any book transfer still in a “Pending” status can be deleted. In the case of recurring transfers,
single occurrences may not be deleted. If one occurrence must be deleted, then all future
occurrences will be deleted as well.
1. Select Book Transfer from the navigation bar.
2. Select Summary from the list of available categories to display the Book Transfer
Summary page.
3. There are many ways to delete a book transfer.
4. To delete one book transfer transaction at a time, select the transaction on the Book
Transfer Summary page, and either click the Delete icon or right-click and select the
Delete menu option to display the Delete Verification page. Click Yes to delete the
transaction. Click No to leave the transaction as is and display the summary page again.
5. To delete multiple book transfer transactions at one time, select the transactions you
want to delete, and either click the Delete icon or right-click and select the Delete menu
option to display the Delete Verification page. You have the option to review each book
transfer transaction before you delete it, delete all the selected transactions without
review, or cancel the delete action.

Click Yes to delete the displayed transaction only and display the Delete
Verification page again with the next transaction you selected for deletion.

Click Yes to All to delete all the transactions you selected.

Click No to leave the displayed book transfer transaction as is and display the
Delete Verification page again with the next book transfer transaction you
selected for deletion.

Click Cancel to cancel the deletion action.

Repeat this process for each book transfer transaction selected.
6. When completed, the Book Transfer Summary page displays.
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View a Book Transfer
1. Select Book Transfer from the navigation bar.
2. Select Summary from the list of available categories to display the Book Transfer
Summary page.
3. Select the book transfer you want to view and click
or right-click and select the View
Detail menu option to display the View Book Transfer Detail page.
4. When you are done, click Close to display the Book Transfer Summary page again.
Generate a Book Transfer Report
Reports may be displayed or sent to your printer for hard copy generation. The format of the
report is dependent on the report definition selected for display/print processing.
1. Select Book Transfer from the Navigation bar.
2. Choose the Reports option. The Report Summary list will display, containing a list of
current report definitions available for viewing/printing.
3. Click on the Report definition that represents the one you wish to display/print. The
definition will be highlighted.
4. Click
to display the selected report/definition.
5. If a printed copy of the selected report is required, select the Print option from the File
menu, or click on the printer icon in the display toolbar.
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CHECK MANAGEMENT OVERVIEW
Use the Check Management service to manage your check activity in your checking accounts.
When you click Check Management on the navigation bar on the left side of the Cash
Management Home page, the activities available within the check management service display.
Click the desired feature to access the page for that activity.
Only the check management features that you are authorized to see are displayed.
You can initiate the following tasks related to check management:
Feature
Allows You To
Summary
Display all requests within the data retention period . You may also:
1. View details of a request
2. Refresh table data
3. Find a request
Filter on columns of the summary table
Display and hide table columns
Sort on columns of the summary table
Generate a Summary or View Detail report
Stop
Payment
Place a stop payment request on a single check or a range of checks and verify
each request before submitting it to the financial institution.
Cancel Stop Cancel a stop payment request on a single check or a range of checks and verify
each request before submitting it to the financial institution.
Check
Inquiry
Inquire on the status of a check or a range of checks.
Use this information to determine whether to submit a stop payment or a
photocopy of a check.
Stop Inquiry Inquire on the status of a stop payment or a range of stop payments. From this
feature, you can delete a stop payment request.
Photocopy
Request a photocopy of a check or a range of checks that have cleared. The
request instructs the financial institution to mail a photocopy of a check to the
customer.
Report
View and print summary or detail reports on any request that falls within the data
retention period.
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Check Inquiry Overview
The Check Inquiry Request allows you to inquire about the status of a check or a range of
checks for a selected account.
Tip! Use this function to determine the status of checks prior to attempting to place stop payments. This
feature is also valuable to customer users who wish to reconcile checks that they have issued and to
help them guard against fraud.
The Cash Management system generates specific prompts depending on the results of the
inquiry by adding a Photocopy or Place Stop button on the Check Inquiry Response page,
whichever is appropriate.
Stop Payment Overview
Use Stop Payment and Cancel Stop Requests to create and cancel electronic stop payment
transactions on any outstanding single check or range of checks.
Stop payment or cancellation requests can be configured so they are verified via the Verify Stop
Payment page or the Verify Cancel Stop Payment page before being submitted to the bank.
Your system can be configured so that, upon submitting a single stop payment request, a
background check inquiry is performed on the check. If the check is not paid, the stop is placed.
If the check is paid, the Stop Payment Paid Status Decision page displays for you to still place
the stop and/or submit a photocopy request.
You can also perform an inquiry on the status of a stop payment request through the Stop
Payment Inquiry page. From this page, you can delete a stop payment request or generate a
Stop Payment Inquiry Summary report.
Photocopy Overview
The Check Photocopy Request submits, in batch mode, a photocopy request for a single check
or a range of checks that have cleared. The request instructs the bank to mail, fax, or send a
SECURE emailed photocopy of a check to the customer. A Photocopy Confirmation page
displays a confirmation number and message that your request has been placed.
The photocopy option is only available if the response code from the financial institution is:
PNP
Paid, no issue in prior period
PNC
Paid, no issue in current period
PAD
Check is paid
There are several ways to request a check photocopy. Click one of the following links below for
details.
Click ...
To Generate the Photocopy Request from the ...
Photocopy from the
navigation bar
Create Photocopy Request page
Check Inquiry from the
navigation bar
Check Inquiry Response (single check) page or the Check
Inquiry Response (check range) page if the check is paid
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Stop Payment from the
navigation bar
Stop Payment Paid Status Decision page if background check
inquiry for a single stop payment request determines that the
check is paid
Reports Overview
To manage reports, you'll want to view, add, and modify report definitions that are used to
generate reports. Select report and detail types and custom date options. Then select a filter,
qualifier, and value to further define the data to be included in the report definition.
Reports Summary pages display the following types of data.

Previous day as of the close of business on the previous business day

Intraday data as of the most recent update today

Both types of data
In the following table, vertical and horizontal indicate whether the report is printed in a portrait or
landscape style. Nav Bar and Acct Sum identify what the user was viewing prior to requesting
the report.
Report Types
Prev day/
Nav bar
Prev day/
Acct sum
Intraday/
Acct sum
Intraday/
Nav bar
Combination
Vertical
Summary
Vertical
Horizontal
Horizontal
Vertical
Detail
Vertical
Horizontal
Horizontal
Vertical
Account Stmt
Vertical
Balance History
Horizontal
Vertical
View Details of a Check Management Request Overview
The summary table shows previously submitted requests that match the current selection
criteria which fall within the data retention period . Each row of the table provides a summary of
a request from which you may view the details of a request.
View Details lets you view all available details for a selected request in the summary table. It
displays the original request information followed by the response status provided by the
financial institution.
Access Check Management
1. Select Check Management from the navigation bar.
2. Click the feature you wish to access from the list of available check management
activities such as Stop Payment or Photocopy. The feature is highlighted and the page
for that activity displays.
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Create a Check Inquiry
1. Select Check Management from the navigation bar.
2. Select Check Inquiry from the Check Management menu list to display the Create
Check Inquiry page.
3. A Financial Institution and Account will display, however, you may select others from the
drop-down lists.
Hidden fields are not displayed.
4. In the Check Number and Check Number To boxes, there are two options.

To inquire on a single check, enter the check number in the Check Number box.

To inquire on a range of checks, enter the starting check number in the Check
Number box and the ending check number in the Check Number To box. The
Check Inquiry Details area becomes disabled when a range of checks is
specified.

To create a check inquiry for a single request, type the remaining information
necessary for the inquiry in the Check Inquiry Details area. Defining pertinent
check information in this area allows you to pinpoint the request you want to
display.

Click Submit to process the inquiry. The Check Inquiry Response (single check)
page displays if entering a single request or a range request that is processed
as intact. The Check Inquiry Response (check range) page displays if the
request is for a range of checks or a range that is processed as split .
5. On the Check Inquiry Response page, review the inquiry information. If your inquiry is for
a check range, click Refresh to update the status from the database of all items in the
inquiry, if desired. If the check is outstanding, you can click Place Stop to display the
Create Stop Payment page with the entry data pre-filled. If the check is paid, you can
click Photocopy to display the Create Photocopy Request page with the entry data prefilled. Click Print to print the inquiry information.
Place Stop and Photocopy buttons appear where applicable.
Place a Stop Payment Request
There are several ways to place stop payments.

Via Stop Payment on the navigation bar

From the Check Inquiry Response page
Place a Stop Payment Request via the Navigation Bar
1. Select Check Management from the navigation bar.
2. Select Stop Payment from the Check Management menu list to display the Create Stop
Payment page.
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3. A Financial Institution and Account will display, however, you may select others from the
drop-down lists.
Hidden fields are not displayed.
4. In the Check Number and Check Number To boxes, there are two options.

To create a stop payment request for a single check, enter the check number in
the Check Number box.

To create a stop payment for a range of checks, enter the starting check number
in the Check Number box and the ending check number in the Check Number
To box. Check information in the Stop Payment Details area becomes disabled
when a range of checks is specified.

For a single stop payment request, type the remaining information necessary to
create the request in the Stop Payment Details area. Defining pertinent check
information in this area allows you to pinpoint the request you want to display.
5. Click Submit to send the stop payment request to your financial institution.
6. Click Submit & Continue to send the request to the financial institution and then create
another request similar to this entry. The Stop Confirmation page displays the details of
the request with a tracking number and message.
7. Click OK on the Stop Confirmation page. The Create Stop Payment page displays for
you to submit another stop payment request similar to this entry. The Financial Institution
and Account boxes remain populated with the existing information.
8. Click Submit & End to submit the request to the financial institution. The Stop
Confirmation page displays the details of the request with a tracking number and
message.
9. Click OK on the Stop Confirmation page. The Check Management Summary page
displays again with the new request in the table.
Modify
Click Modify to display the Create Stop Payment page for you to make changes to the stop
payment request, and then resubmit your request as instructed in step 6 above.
Submit
Click Submit to send the request to the financial institution where a background check inquiry is
performed. The results of the check inquiry determine which page is presented. If the check is
outstanding (not paid), the stop is placed and the Stop Confirmation page displays. Click OK to
confirm the request. If the check is paid, the Stop Payment Paid Status Decision page displays.
Cancel
Click Cancel to cancel the action and ignore any information that has been entered. The Create
Stop Payment page displays again.
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Create a stop payment from the Check Inquiry Response page
You may create a stop payment from the Check Inquiry Response page if the response from the
financial institution is check not found or if the check is outstanding.
1. Navigate to the Check Inquiry Response (Single Request) or the Check Inquiry
Response (Check Range) page as directed in how to Create a Check Inquiry.
2. Choose Place Stop to display the Create Stop Payment page with the entry data prefilled.
3. Click here for instructions for completing the stop payment request.
Delete a Stop Payment
1. Select Check Management from the navigation bar.
2. Select Stop Inquiry from the list of available options for the Check Management service
to display the Stop Payment Inquiry page. Initially the page displays the Filter tab on the
Environment page for you to establish the filtering criteria for the page.
3. You may need to Modify Environmental Settings before viewing information in the table.
Establish the filter criteria for Financial Institution, Account, Check Number, Entry Date,
and Amount, if this is the first time you are accessing this page.
to display
4. Select the row that contains the request you want to delete, and then click
the Verify Delete Stop Payment page containing details of the selected stop payment
request.
Tip! If you don't see the information you are looking for, you may try redefining the selection criteria
using the Environment page. Click
to restrict or expand the information that displays in the table.
5. On the Verify Delete Stop Payment page, review the delete stop payment information for
accuracy. Click Submit to send the delete stop payment request to your financial
institution.
6. Click OK on the Delete Stop Confirmation page to display the Stop Payment Inquiry
page again.
Create a Stop Payment Inquiry Request
1. Select Check Management from the navigation bar.
2. Select Stop Inquiry from the Check Management menu list to display the Stop Payment
Inquiry page. Initially, the Filter Settings tab of the Environment page displays for you to
establish the selection criteria for the data that displays in the Stop Payment Inquiry
table. You may need to Modify Environmental Settings before viewing information in the
table.
3. Refer to Modify Environmental Settings for details on establishing the filter criteria for
Financial Institution, Account, Check Number, Entry Date, and Amount. Click Submit to
display the Stop Payment Inquiry table with data that matches the filter criteria.
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Tip! If you don't see the information you are looking for, you may try redefining the selection criteria.
Click
to restrict or expand the information that displays in the table.
4. From this page you can delete a stop payment request or generate a Stop Payment Inquiry
Summary report. Click Close to display the Check Management Home page again.
Cancel a Stop Payment Request
The system populates the Cancel Stop Payment page if:

The cancel stop is being performed on a stop transaction that was submitted via the
Cash Management system.

The date is within the stop pay data retention timeframe.

You navigate from a stop pay transaction on the table by performing a right-click to
display a list of actions.
Otherwise, a blank Cancel Stop Payment page will appear.
1. Select Check Management from the navigation bar.
2. Select Cancel Stop from the Check Management menu list to display the Cancel Stop
Payment page.
3. A Financial Institution and Account will display, however, you may select others from the
drop-down lists.
4. In the Check Number and Check Number To boxes, there are two options.

To cancel a stop payment request for a single check, enter the check number in
the Check Number box.

To cancel a stop payment for a range of checks, enter the starting check
number in the Check Number box and the ending check number in the Check
Number To box. Check information in the Stop Payment Details area becomes
disabled when a range of checks is specified.
5. To cancel a stop payment for a single check, type the remaining information necessary
for the cancel stop payment in the Stop Payment Details area. Defining pertinent check
information in this area allows you to pinpoint the request you want to display.
6. Click Submit to send the cancel stop payment request to your financial institution.
7. On the Verify Cancel Stop Payment page, review the cancel stop payment information
for accuracy.
8. The Cancel Stop Confirmation page displays the details of the request with a tracking
number and message. Click OK on the Cancel Stop Confirmation page. If you clicked
Submit & Continue, the Cancel Stop Payment page displays for you to submit another
cancel stop payment request similar to this entry. The Financial Institution and Account
boxes remain populated with the existing information. If you clicked Submit & End to
submit the cancel stop payment request to your financial institution and not submit
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another request, the Check Management Summary page displays with the updated
request in the table.
Create a Photocopy Request
There are several ways to request a photocopy.

Via Photocopy on the navigation bar

From the Check Inquiry Response page

From the Stop Payment Paid Status Decision page
Create a photocopy request by selecting Photocopy from the
navigation bar
1. Select Check Management from the navigation bar.
2. Select Photocopy from the Check Management menu list to display the Create
Photocopy Request page.
3. A Financial Institution and Account will display, however, you may select others from the
drop-down lists.
4. In the Check Number and Check Number To boxes, there are several options.

For a photocopy request on a single check, enter the check number in the
Check Number box.

For a photocopy request on a range of checks, enter the starting check number
in the Check Number box and the ending check number in the Check Number
To box. Check information in the Check Photocopy Details area becomes
disabled when a range of checks is specified.

You can leave this field blank if the financial institution does not require a check
number.
5. In the Check Photocopy Details area, select or enter values necessary to create the
photocopy request. Defining pertinent check information in this area allows you to
pinpoint the request you want to display.
6. Select the appropriate delivery channel for your photocopy request.
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
Select the Mail radio button to receive the check photocopy via mail. The
photocopy will be sent to the address on file at the financial institution, or you
can type a different Address, City, State, and Postal Code .

Select Fax Number to receive the check photocopy via fax. The number that
displays is the fax number on file at the financial institution; however, you can
type a different Fax Number .

Select Email to receive the check photocopy via email. The address that
displays is the email address on file at the financial institution; however, you can
type a different email address.
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7. Click Submit to submit the photocopy request to your financial institution and display the
Photocopy Confirmation page with a confirmation number and message that your
request has been placed.

Click OK on the Photocopy Confirmation page to display the Check
Management Summary page again.
Create a Photocopy Request from the Check Inquiry Response Page
1. Navigate to the Check Inquiry Response page as directed in the how to Create a Check
Inquiry.
2. The Photocopy button only appears if the response from the financial institution is
check paid. Choose Photocopy to display the Create Photocopy Request page with the
entry data pre-filled.
3. Click Submit to submit the photocopy request to your financial institution and display the
Check Management Summary page with the new request in the table.
Create a Photocopy Request from the Stop Payment Paid Status
Decision Page
1. Navigate to the Stop Payment Paid Status Decision page as directed in the how to Place
a Stop Payment Request.
2. There are several ways to create a photocopy request.
3. To receive a photocopy of the paid check, click Place Photocopy. The Create
Photocopy Request page displays the pertinent information about the check for your
review.
4. To submit a stop payment request to the financial institution and receive a photocopy of
the paid check, click Place Stop & Photocopy. The Stop Confirmation page displays
the details of the request with a tracking number and message.
Click OK on the Stop Confirmation page. The Create Photocopy Request page displays
the pertinent information about the check for your review.
5. Select the Mail radio button to receive the check photocopy via mail. The photocopy will
be sent to the address on file at the financial institution. Select Fax number to receive
the check photocopy via fax. The number that displays is the fax number on file at the
financial institution. You can, however, type a different fax number, if desired.
6. Click Submit to submit the photocopy request to the financial institution.
7. The Photocopy Confirmation page displays with a confirmation number and message that
your request has been placed. Click OK to display the Create Stop Payment page again.
View Details of a Check Management Request
1. Select Check Management from the navigation bar.
2. Select Summary from the list of available check management options to display the
Check Management Summary page.
3. Select the request for which you wish to view details and either:
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
Click

Double-click the selected row

Right-click and select the View Detail menu option
4. The View Check Management Detail (Single Request) or View Check Management
Detail (Multiple Requests) displays for you to review the request information.

When you are finished, click Report to generate the View Detail report on the
request or click Close to exit the View Check Management Detail page and
return to the Check Management Summary page.
Reports Overview
In the Check Management module of the Cash Management system, there are standard,
predefined reports available to print summary and detail information about your check activities
in your checking accounts.
Using the report feature, you can generate the following reports.
Report Name
Report Description
Check Management Summary Contains the same data as the Check Management
report
Summary page or data as specified in the report definition
Check Management Detail
report
Contains the data as specified in the report definition
Check Management Stop
Inquiry Summary report
Contains the same data as the Stop Payment Inquiry page
Check Management View
Detail report
Contains the same data as the View Check Management
Detail page
To meet your unique reporting needs, you can also define customized reports through the use
of report definitions. When you create a report definition, you specify the criteria that records in
the database must meet in order to be included in the report. Once you create a report
definition, it appears on the Check Management Report Summary page. From there, you can
manage your reports. You can also view report details, preview the report, and print a specific
report.
There are two types of reports:

Summary

Detail
Produce a summary report for a brief summary of data or a detail report for specific transaction
details.
Add a Report Definition
1. Select Check Management from the navigation bar.
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2. Select Report from the list of available options for the Check Management service to
display the Check Management Report Summary page.
3. Click
to display the Add Check Management Reports page.
4. In the Report Type section of the page, indicate Summary or Detail for the type of report
you want.
5. Type a Report Name, if you wish to save the report.
6. Type a Report Description, if desired.
7. The Report Filters lists the criteria by which you can select the records you want to
include or exclude from the report.
8. For each report filter, select the qualifier the system should use to determine which
records to include or exclude. You must then specify a value or range of values, which
depend on the qualifier you select. Refer to Filtering Data Overview for details.
9. In the Report Sort section of the page, you can select up to three fields on which you
want the information selected for the report to be sorted. Choose a column from the Sort
By drop-down menu or accept the column that is displayed for the first column on which
to sort. Choose a column from the two Then By menus to select second and third
columns to sort on, if desired. Select Ascending or Descending , or accept the current
sort order for these columns. To not sort on these columns, choose the blank entry.
10. Click Preview to generate and display the report.
11. Review the report.
12. Click Close to display the Add Check Management Reports page again for you to make
any necessary changes to the report definition.
13. When you are satisfied with the report, click Save to save the report definition, provided
a Report Name has been given. The Check Management Report Summary page
displays and the definition of the new report appears in the table.
Add a Report Using a Model
When adding a report that is similar to an existing report, you can use the Add Report Using a
Model function. This provides you with a quick and efficient way to add new reports. All fields
except Report Name and Report Description of the Add Check Management Reports page are
populated with the data from the selected report, which you can customize to meet your needs.
1. Select Check Management from the navigation bar.
2. Select Report from the list of available options for the Check Management service to
display the Check Management Report Summary page.
3. Select the report definition on which you want to model the new definition.
4. Click
to display the Add Check Management Reports page.
5. The Report Name and Report Description fields are blank for you to enter the
information about the new report definition, while the remaining fields contain data from
the model definition. You can change any of the information.
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6. If desired, select Summary or Detail in the Report Type section of the page.
7. Type a Report Name, if you wish to save the report.
8. Type a Report Description, if desired.
9. The remaining fields contain data from the model report. You can change any of the
information by modifying the Report Filters criteria. Changing the criteria enables you to
select the records you want to include or exclude from the report.
10. For each report filter, select the qualifier the system should use to determine which
records to include or exclude. You must then specify a value or range of values, which
depend on the qualifier you select. Refer to Filtering Data Overview for details.
11. In the Report Sort section of the page, you can select up to three fields on which you
want the information selected for the report to be sorted. Choose a column from the Sort
By drop-down menu or accept the column that is displayed for the first column on which
to sort. Choose a column from the two Then By menus to select second and third
columns to sort on, if desired. Select Ascending or Descending , or accept the current
sort order for these columns. To not sort on these columns, choose the blank entry.
12. Click Preview to generate and display the report.
13. Review the report.
14. Click Close to display the Add Check Management Reports page again for you to make
any necessary changes to the report definition.
15. When you are satisfied with the report, click Save to save the report definition, provided
a Report Name has been given. The Check Management Report Summary page
displays and the definition of the new report appears in the table.
Delete a Report Definition
1. Select Check Management from the navigation bar.
2. Select Report from the list of available options for the Check Management service to
display the Check Management Report Summary page.
3. Select the report you wish to delete. If necessary, use the arrow keys or scroll to
navigate to the desired report, and then click the row.
or right-click and select the Delete menu item to display the Warning Message
4. Click
page for you to confirm the deletion.
A row must be highlighted to enable the delete function.
5. Click Yes or press ENTER to delete the definition. Click No to leave the report as is. The
Check Management Report Summary page displays again.
Modify a Check Management Report
1. Select Check Management from the navigation bar.
2. Select Report from the list of available options for the Check Management service to
display the Check Management Report Summary page.
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3. Select the report definition you want to modify, and then click
or right-click and select
the Modify menu option to display the Modify Check Management Reports page. If
necessary, use the arrow keys or scroll to navigate to the desired report, and then click
the row to select it.
A row must be highlighted to enable the modify function.
4. Change the necessary information. Refer to Add a Report Definition to guide you with
detailed instructions on report definitions.

Click Preview to generate and display the report.

Review the report.

Click Close to display the Modify Check Management Reports page again for
you to make any necessary changes to the report definition.

When you are satisfied with the report, click Save to save the report definition,
provided a Report Name has been given. The Check Management Report
Summary page displays, and the definition of the updated report appears in the
table.
Generate a Detail Report
The report/display allows you to view detail reports on your own activities or those of other
users, depending upon the service authorization that you have been given.
The content of the report you generate corresponds to the current selection criteria settings. You can
change report data by redefining the criteria and regenerating the report.
The detail report can be produced in several ways.
Report button on the navigation bar
on the Check Management Report Summary page
on the Check Management Report Summary page
Generate a Detail report from the Report Button on the Navigation Bar
1. Select Check Management from the navigation bar.
2. Select Report from the list of available options for the Check Management service to
display the Check Management Report Summary page displays.
3. To preview a detail report, click any report in the table with a Detail Report Type, and
then click Preview.
4. To print the report, click Print on the Check Management View Detail Report preview
page.
Generate a detail report from
on the Check Management Report Summary page
1. Select Check Management from the navigation bar.
2. Select Report from the list of available options for the Check Management service to
display the Check Management Report Summary page displays.
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3. Click
to display the Add Check Management Reports page for you to define the
parameters of the report you want to generate. To generate a detail report, select Detail
for the Report Type. Refer to Add a Report Definition to guide you in creating report
definitions for detailed reports.
4. Click Preview to generate the detail report, which displays on the Print Preview page.
5. To print the report, click Print. The Print page displays for you to set up print options
prior to printing the report.
Generate a detail report from
on the Check Management Report Summary page
1. Select Check Management from the navigation bar.
2. Select Report from the list of available options for the Check Management service to
display the Check Management Report Summary page displays.
3. Select a report definition and click
page.
to display the Modify Check Management Reports
4. Modify the parameters of the report you want to generate. To generate a detail report,
Detail must be selected for the Report Type. Refer to how to Modify a Check
Management Report for details.
5. Click Preview to generate the detail report, which displays on the Print Preview page.
6. To print the report, click Print. The Print page displays for you to set up print options
prior to printing the report.
Generate a Summary Report
The report/display allows you to view summary reports on your own activities or those of other
users, depending upon the service authorization that you have been given.
The content of the report you generate corresponds to the current selection criteria settings. You can
change report data by redefining the criteria and regenerating the report. Refer to Add a Report
Definition for details.
The summary report can be produced in several ways.

Summary button on the navigation bar

Report button on the navigation bar

on the Check Management Report Summary page

on the Check Management Report Summary page
Generate a Summary Report from the Summary Button on the Navigation Bar
1. Select Check Management from the navigation bar.
2. Select Summary from the list of available options for the Check Management service to
display the Check Management Summary page.
3. Click Report to preview the Check Management Summary Report.
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4. To print the report, choose Print on the Check Management Summary Report preview
page.
Generate a Summary Report from the Report Button on the Navigation Bar
1. Select Check Management from the navigation bar.
2. Select Report from the list of available options for the Check Management service to
display the Check Management Report Summary page.
3. To preview a summary report, click any report in the table with a Summary Report Type,
and then click Preview.
4. To print the report, click Print on the Check Management Summary Report preview page.
Generate a summary report from
Summary page
on the Check Management Report
1. Select Check Management from the navigation bar.
2. Select Report from the list of available options for the Check Management service to
display the Check Management Report Summary page displays.
3. Click
to display the Add Check Management Reports page for you to define the
parameters of the report you want to generate. To generate a summary report, select
Summary for the Report Type. Refer to how to Add a Report Definition for details.
4. Click Preview to generate the summary report, which displays on the Print Preview
page.
5. To print the report, click Print. The Print page displays for you to set up print options
prior to printing the report.
Generate a summary report from
Summary page
on the Check Management Report
1. Select Check Management from the navigation bar.
2. Select Report from the list of available options for the Check Management service to
display the Check Management Report Summary page displays.
to display the Modify Check Management Reports
3. Select a report definition and click
page.
4. Modify the parameters of the report you want to generate. To generate a summary
report, Summary must be selected for the Report Type. Refer to how to Modify a Check
Management Report for details.
5. Click Preview to generate the summary report, which displays on the Print Preview
page.
6. To print the report, click Print. The Print page displays for you to set up print options
prior to printing the report.
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WIRE TRANSFER OVERVIEW
A money, or wire, transfer is the ability to send and receive funds between accounts that reside
at the same or different financial institutions.
The Wire Transfer Service provides the ability to create and process four types of money
transfers:

Repetitive Wire Transfers

Standing Order Wire Transfers

Non-Repetitive Wire Transfers

Semi-Repetitive Wire Transfers
In addition, the following types of approval structures can be implemented:

Static

Dynamic
Repetitive Wire Transfers
A recurring transfer that uses a predetermined payment amount and is transferred on a specific
date between the same accounts. Some fields may be able to be modified. Information
common to multiple payments are entered and cannot be changed in the repetitive profile when
initiating the transfer.
Standing Order Wire Transfers
Regularly scheduled transfers of predetermined amounts released automatically according to a
predetermined value date. Modifications to any fields for this type of transfer must be made to
the repetitive profile. Required information, including the amount, must be entered to initiate the
transfer.
Non-Repetitive Wire Transfers
A wire transfer for which the account(s) change. All of the payment information is manually
entered for each transfer. Future value dating is an available option.
Semi-Repetitive Wire Transfers
A non-repetitive wire transfer where the sending and receiving accounts or any other
information that is common to several transfers can be specified at the time of the transfer.
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Wire Transfer Profiles
Add a Wire Transfer Profile
1. Select the Wire Transfer Tab and choose the Maintenance option from the list
presented. The Money Transfer: Profile Maintenance page is displayed, containing a list
of currently set up profiles.
2. To establish a new profile, click
to display the Select Profile Type page.
3. Choose the financial institution associated with this profile from the drop down list
next to the Financial Institution field, and highlighting the
provided by clicking the
appropriate description.
4. Click the
adjacent to the Profile Type field to access the list of available types
(Repetitive, Semi-Repetitive, etc.). Highlight the appropriate description to select it.
Note that the tabs available/accessible for entry are dependent upon the profile type
selected.
Non-Repetitive Wire Transfer Profile
Click
to continue. The Add Profiles page is displayed.
5. On the General tab, enter a name (1-15 char., alpha/numeric) for the profile being
added in the Profile Name field. In the Description field, enter information (1-50 char.,
alpha/numeric) that describes the profile being set up.
Users Section
6. In the Users section of the page, you will select those users who are to have access to
this profile as they add money transfer transactions to the system.
7. Click the Create Payment box in the row of a specific user to give that user rights to use
this profile.
8. Depending on the security structure (number of approvers, levels, etc.) established for
this profile on the Approval Structure tab, you may choose to assign additional rights to
this user. Click at the right of the Approval Level field and select the appropriate value
for the level being assigned to this user, Level 1 or Level 2. To ensure proper access to
profiles, be sure that this user has been given the appropriate entitlement to the type(s)
of Payment Profiles assigned in this step.
9.
Next, click the Approval Structure tab to set up the approval requirements for this
profile. Note that the Currency field defaults to USD. Foreign currency wires may not be
submitted via Business e-Cash Manager Plus.
10. If no approval is to be required, leave the fields as defaulted.
If a single approval tier is to be set up, leave the From and To amount fields set at 0.00
and Maximum, respectively, and set the number of approvers that are required for
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transfers based on this profile. If approval is required, indicate the user level (Level 1
and/or Level2) of users who will be able to approve payments based on this profile.
If multiple tier layers are to be established, set the first tier, followed by the second tier,
etc. until all tiers have been built. Use the following for example purposes only:
From ($
amount)
To ($
amount)
Required Approvers (#)
Level 1
(#)
Level 2
(#)
0
5001
10001
5000
10000
50000
1
2
3
1
1
1
1
2
11. Click on the Method and Accounts tab.
12. Select the Payment Method to be used for transfers created using this profile if other
than the defaulting option. Click the icon at the right of the Payment Method field to
access a list of methods to which you have been granted access. Click on the one to be
used in association with this profile.
13. Select the account(s) to be used with this profile. Highlight the account(s) in the
Available column that are to be assigned and click the Add button to move the selected
account(s) to the Assigned list.
To move all accounts in the Available column to the Assigned column, click the Add All
button.
Repetitive and Semi-Repetitive Wire Transfer Profile
For Repetitive and Semi-Repetitive profiles, complete all of the steps outlined above, and in
addition, continue with the following (note that many of the fields on the subsequent tabs are
pre-filled, based on prior selections/entries made in previous set up steps, or based on preestablished payment method criteria):
1. Click the Sender/Receiver tab.
2. Enter the dollar value to be assigned to this profile.
3. In the Reference Text field, enter information that will further identify this payment.
Beneficiary Information Section
4. In the Beneficiary Name field, enter the name of the company or person to whom funds
are being wired.
5. In the Account Number field, enter beneficiary account information or account to which
the funds are being wired.
6. To assign the financial institution (at which the beneficiary account is held), click the
Select FI button to search a predefined list of Financial Institution names and ID's.
Select the appropriate record from the list and double click the record. The FI ID, FI
Name, and FI Address fields will be auto-populated.
7. In the Address field, enter the beneficiary's address information.
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8. If required, click
at the right of the Party Identifier field to select the appropriate entry.
9. If required for this profile, enter the appropriate value in the Beneficiary Code field.
Other Information Section
10. Enter any optional information in the By Order of Information and Additional
Information fields, as required.
11. Enter any Bank to Bank Information appropriate to this profile in the Bank To Bank
Information field.
12. Click the Other Parties tab.
Correspondent Bank Section
13. If applicable, click the Select FI button to choose the Correspondent Bank. Click OK.
Once selected, the ID, Name, and Address fields will be auto-populated.
Intermediary Bank Section
14. If applicable, click the Select FI button to choose the Intermediary Bank. Click OK.
Once selected, the ID, Name, and Address fields will be auto-populated.
15. If required, click
at the right of the Party Identifier field to select from the list provided
an appropriate entry for this profile.
16. If required for this profile, enter the appropriate value in the Intermediary Code field.
17. Click the Other Information tab.
Standing Order
For Standing Order profiles, complete all of the steps outlined above, and in addition,
continue with the following:
18. Click the Schedule tab.
Schedule Section
19. Choose the frequency of the transfer. Click
at the right of the Frequency field to
select from the list of values presented (Daily, Weekly, Monthly, etc.).
20. If the valued selected is Daily, Yearly, or None, proceed to the Begin Date field. If a
different option is selected, an additional field will be displayed on this tab. This field will
be named based on the value selected as the frequency, and allows for the set up of the
frequency detail assigned to the profile. The following table describes the possible
combination that will be encountered when establishing the schedule:
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Frequency Value
Daily or Yearly
Weekly
Detail Field Label
No field displayed
Day of Week
Biweekly
Valid Values
None
Sunday, Monday, Tuesday,
Wednesday, Thursday,
Friday, Saturday
Sunday, Monday, Tuesday,
Wednesday, Thursday,
Friday, Saturday
Sunday, Monday, Tuesday,
Wednesday, Thursday,
Friday, Saturday
Four Weekly
Semi-Monthly
Days of Month
Two Day Combination, i.e.
1st and 16th, 2nd and 17th,
etc.
Monthly or Quarterly
Day of Month
Numeric value (1-31)
Last Day of the Month
21. Select the appropriate value, depending on the Frequency chosen in step 30.
22. Choose the date you wish the transferring to begin. Click
at the right of the Begin
Date field, and click on the desired date from the displayed calendar.
23. If you wish to set an end date for transmitting a standing order, select that date from the
calendar presented when
(at the right of the End Date field) is clicked.
Except On Section
24. Click the Holiday option if you wish the standing order to transmit on scheduled days
unless that day or date falls on a holiday. Otherwise, leave the box blank.
25. Click the Non-business Days option if you wish the standing order to transmit on
scheduled days unless that day or date falls on a non-business day. Otherwise, leave
the box blank.
Substitute Day Section
26. Use the options in this section to determine when to transmit the standing order if one or
both of the options in the Except On section are selected.
Next Business Day - If the day/date scheduled falls on a holiday and/or non-business
day, the standing order will transmit on the next available business day following the
holiday/non-business day.
Previous Business Day - If the day/date scheduled falls on a holiday and/or nonbusiness day, the standing order will transmit on the first available business day
preceding the holiday/non-business day.
Skip Payment - If the day/date scheduled falls on a holiday and/or non-business day,
this option will prevent the standing order from transmitting until the next cycle.
27. Click Save, and return to the Wire Transfer: Profile Maintenance page.
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If you wish to return to the Wire Transfer: Profile Maintenance page without saving your entries,
click the Cancel button.
Create a Single Wire Transfer Request
To create a single wire transfer:
1. On the navigation bar, click Create Single Transfer to display the Select Profile
Information page.
2. The Profile drop down list displays all currently set up profiles. Select the Profile name
that is appropriate for this transfer.
3. Click
to proceed. If the selected profile has multiple accounts assigned to it,
the Select Profile Information page will be represented with the information appropriate
to the selected profile (Account, Payment Method, Payment Type, Cutoff Time, and
Currency) auto-populated. Accept the default information, or make the selections for
Account and/or Payment Type that are appropriate for this transfer.
4. Click OK. The Add Single Transfer page displays.
5. Click OK to display the Verify Wire Transfer page.
6. Ensure the accuracy of the information, and then click Modify to display the Modify Wire
Transfer page to make necessary changes.
7. Click Submit to add the transfer to the cash management database.
8. The user will be prompted to enter a security code from the physical token security
device. Once entered, click OK.
9. The Single Transfer Confirmation page displays with a tracking number that verifies the
wire request has been placed.
10. Click OK to return to the Wire Transfer Summary page.
Approve Wire Transfer
If secondary approvals are required for wire validation, the approver should access the wire
transfer module and follow the instructions below:
1. Click Approval on the menu in the Wire Transfer module.
2. Click
to view and approve transfers, or click
to approve only.
3. Click on the wire to be approved.
4. Click the Skip button to bypass wire transfers that are not going to be approved, require
further modification, or approval by another party.
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5. Once the wire to be approved has been selected, choose one of two buttons for
approval or modification purposes. An approver may not approve a wire that he or
she has modified.
6. The approver will be prompted to enter a security code from the physical token security
device. Once entered, click OK.
7. The Single Transfer Confirmation page displays with a tracking number that verifies the
wire request has been placed.
8. Click OK to return to the Wire Transfer Summary screen.
Delete Wire Transfer
To delete a wire transfer:
1. In the Wire Transfer Summary page, select transfer(s) to delete.
You can only delete wire transfers that have a status of Pending (including Pending with Approval)
Expired, Future Dated, and Failed.
You must have Delete rights to the transfer's sending account to delete a wire transfer.
2. Click
or right-click and select the Delete menu option. The Verify Delete Wire
Transfer page displays.
3. Ensure that the displayed wire transfer is one that you want to delete.
4. Type a reason for deleting the wire transfer if required or if you choose.
5. Determine which action to take and click it.

Yes - Removes the displayed wire transfer and displays the Summary page.
If there are more transfers selected for deletion, the next one is displayed.

Yes to All - Deletes all of the transfers selected for deletion, unless the user
needs to provide a reason for deletion.

No - Causes the displayed transfer to remain in the system. The next
transfer selected for deletion is displayed.

Cancel - Stops the delete process and re-displays the Summary page.
Modify Wire Transfer
To edit a wire transfer:
1. On the navigation bar, click Summary to display the Wire Transfer Summary page.
2. Select a wire transfer.
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You can only modify wire transfers that have a status of Pending (including Pending with Approval),
or Stale/Expired.
Users must have Modify rights to the transfer's sending account to modify a wire transfer.
3. Click
or right-click and select the Modify menu option. The Modify Wire Transfer
page displays.
4. Make changes on the appropriate tab as necessary.
5. On the Status/History tab, the user may type a reason for modifying the wire transfer.
6. Click OK. The Verify Wire Transfer page displays.
7. Ensure that the information is complete and correct.
8. Click Submit.
Incoming Wire Advices
To review information contained in Incoming Wire Transfers, complete the following:
1. Select Wire Transfer from the navigation bar. Choose the Incoming Wire Summary
option from the list of those presented. The Wire Transfer: Incoming Wire Transfer
Summary is displayed.
2. Each record displayed represents an incoming wire transfer. To review the detail of a
specific transfer, you may right click the record, selecting the View Detail option from the
to access the Incoming Wire Detail page. The information
list presented, or click
contained on the detail page mirrors that contained in the wire that posted to your
account. You may review the information on the page, and/or create a report of the data.
3. Once your review is completed, click Close to return to the Incoming Wire Summary
page.
4. You may also choose to export the detail of a wire contained on the Summary page in
either CSV (Comma-Separated Values) or a Tab-Separated Values file. Select the row
and click the Export button.
5. Create a report of a selected row by clicking the Report button. The report may be
displayed for review, or printed.
Wire Transfer Reports Overview
In the Wire Transfer module of the Cash Management system, there are standard, predefined
reports available to print summary and detail information about your transfer activities.
Using the report feature, you can generate the following reports:
Wire Transfer Summary Report
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Wire Transfer Detail Report
Wire Transfer Approval Report
To meet your unique reporting needs, you can also define customized reports through the use
of report definitions. By creating a report definition, you specify the criteria that records in the
database must meet in order to be included in the report. Once a report definition is created, it
appears on the Wire Transfer Report Summary page. From there, you can manage your
reports. You can also view report details, preview the report, and print a specific report.
Add Report Definition
To create a customized report definition:
1. Select Wire Transfers from the navigation bar.
2. Select Reports from the list of available options for the Wire Transfers service to display
the Wire Transfer Report Summary page.
a. Users must have View rights to the transfer's sending account to view a wire transfer.
3. Click
to display the Add Wire Transfer Reports page.
4. In the Report Type section of the page, indicate Summary or Detail for the type of report
you want.
5. Type a Report Name, if you wish to save the report.
6. Type a Report Description, if desired.
7. The Report Filters table lists the criteria by which you can select wire transfers to include
or exclude from the report. Perform the following actions for each report filter.
8. For each report filter, select the qualifier the system should use to determine which
records to include or exclude. You must then specify a value or range of values, which
depend on the qualifier you select. Refer to Filtering Data Overview for details.
9. In the Report Sort section of the page, you can select up to three fields by which to sort
the data.
10. Click Preview to generate and display the report.
11. Review the report.
12. Click Close to display the Add Wire Transfer Reports page.
13. Make any necessary changes to the report definition.
14. Assign a report name.
15. Once satisfied, click Save to preserve the report definition. The Money Transfer Report
Summary page displays showing the new report definition in the table
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ACH OVERVIEW
The ACH (Automated Clearing House) payments module provides you with the tools necessary
to complete a host of electronic funds transfer activities. Begin the process by setting up ACH
Profiles. A profile contains static data about payment relationships. Data set up in a profile is
stored in the database, and is called upon when creating an individual payment for submission
to your financial institution.
In addition, import functionality exists which can make the creation of profiles and/or payments a
less manual process, thereby eliminating many key stroke errors inherent in the key entry of
data, and making the set up of profiles and creation of payments much faster and more streamlined. The system imports data from a variety of file formats, including CSV (comma separated
value), fixed-width, and NACHA (National Automated Clearing House Association) formats.
When using CSV or fixed-width formats, mappings are set up prior to importing data. These
mappings tell the system, where in the incoming file it can locate the information required to
populate the database. In the case of NACHA file formatted files, no mapping is required, as
the system "knows" the file layout and can process without the mapping step. Importing allows
you to:


Electronically bring data into the profile database from media created outside this
application. Data imported into a profile becomes a permanent addition to that profile,
and is reflected in all payments subsequently created based on that profile.
Electronically bring data into a payment (based on an existing profile) from media
created outside this application. Data imported into a payment is used for this
submission only, and does not become a permanent addition/change to the database.
The following is a list of some of the payment options and functions that may be available within
in this module:
Payment Options

Direct Deposit and Prearranged Debit

Corporate Cash Concentration and Cash Disbursement

Direct Deposit and Prearranged Debits with Addenda

Corporate Cash Concentration and Cash Disbursement with Addenda

Corporate Trade Payments (CTX) with EPN 820 addenda

State, Federal, and Puerto Rico Taxes

Telephone Initiated (TEL)

Child Support
In addition, the Passthru Utility allows entitled users to pass ACH formatted files created in
another application to the financial institution for processing.
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Add an ACH Profile
To add an ACH Profile:
1. Select the ACH Tab in the navigation bar, choose Maintenance from the options
presented. The ACH: Profile Summary page is displayed, containing a list of currently
set up profiles.
2. Click
to display the Select Profile Type page.
at the right of the Financial Institution field to display the list of available
3. Click
financial institution names. Click on the name that is to be associated with the profile
being added. The value selected auto-populates the field. Note: If only a single financial
institution is available for this installation, that name will be auto-filled in the field.
4. Click
at the right of the Payment Method field to display the list of available payment
method
5. The value selected auto-populates the field.
Note: If Tax is the Payment Method selected, the screen will be represented with the addition of
a Tax Agency field. Click
at the right of that field and select the entity to which payments
created from this profile are to be directed.
6. Click
is presented.
to proceed. The ACH: Add Profile for (Profile Type Name) page
General Tab
7. In the Profile Name field, enter a value that will identify the profile to users who will be
using the profile to create ACH payments. For example, if you are setting up the Profile
that will be used for direct deposit of your hourly employee's payroll payments, you might
name the Profile "Hourly Payroll".
8. The value in the Description field is used to further identify this profile to users when they
create payments, and therefore should be as descriptive as is possible in the space
allowed.
9. If you wish to set a specific number of times that a profile may be used to create a
payment, enter that value in the Maximum Executions field. The Completed Executions
field is system filed, and will reflect the number of times this profile has been used to
create a payment.
10. The Discretionary Data field is reserved for data given to you by your financial institution,
and should be left blank unless directed to enter a value in this field by your bank.
11. Enter a value in the Company Entry Description field. This value (1-10 characters) is
sent to the receivers of transactions contained in payments created from this profile, and
should therefore help to identify the reason for this transaction to the entity who receives
it. For example, if this is a payroll item, the value might be AUTO-PAY.
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12. Click the box next to the Confidential field if the payments created from this profile are to
maintain confidential to other users and administrators regarding transaction dollar
amount detail.
13. Click the box next to the Prenote Required field to indicate that Prenote transactions are
to be sent to the receiving financial institution prior to sending live dollar transactions, on
new or changed transaction level records. The system will automatically create the
Prenote and queue it for processing.
14. If you wish to automatically place on hold (at payment creation), any transactions in
payments created from this profile that have a value of $0.00 when the payment is
submitted, click the box next to Hold Zero dollar records.
Note: Some payment types may have additional fields (General and Transaction tabs) that
require data entry. Refer to the Add an ACH Profile page for more information on "type specific"
field entry requirements.
Users Section
15. In this section of the tab you will entitle user(s) with access to the profile being added.
Click the Assign box in the row of a specific user to give that user rights to view this
profile.
16. Depending on the security structure (number of approvers, levels, etc.) established for
this profile on the Approval Structure tab, you may choose to assign additional rights to
this user. Click
at the right of the Level field and select the appropriate value for the
level being assigned to this user, Create Only, Level 1, or Level 2. To ensure proper
access to profiles, be sure that this user has been given the appropriate entitlement to
the type(s) of Payment Profiles assigned in this step.
Transaction Tab
The table on the Transaction Tab contains a Transaction Summary, listing all of the
transaction records associated with this profile. If this is the first transaction being
entered, the list will be empty. In the upper right section of the page, a recap area
displays information regarding this profile. The information listed in this recap includes:
Active - The number of, and cumulative dollar total for active (available for processing)
transactions in this profile
Hold - The number of, and cumulative dollar total for transactions in this profile that are
currently on hold (not available for processing)
Prenote - The number of, and cumulative dollar total for transaction in this profile
currently on Prenote Hold (not available for processing)
Total - The total number of transaction (all statuses) currently in this profile, and their
cumulative dollar total.
17. Click
to display the Add a Transaction page.
18. In the Name field, enter the name of the entity to which the action initiated by this
transaction will be applied.
19. Enter the Identification Number of the entity entered in the Name field.
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20. In the Account Number field, enter the receiving account number (the account held by
the entity entered in the Name field.
21. Click
at the right of the Account Type field, and select the value that represents the
type of account (Checking, Savings, etc.) to which this transaction will settle.
22. Enter the receiving financial institution's RT (Routing Transit) number in the Receiving
RT Number field.
23. If in step 4, the selected Profile Type was CCD - Corporate, the Transaction Type field
is displayed. The value in this field determines if the action initiated by this payment is a
debit or credit (to the receiving account). The options available for this field depend on
the Profile Type selection made in step 4 of these instructions. If the Profile Type is
Direct Deposit, or Cash Disbursement, the Transaction Type defaults to Credit if
Preauthorized Debit or Cash Concentration, the Transaction Type defaults to Debit, and
the field is not displayed. If Corporate was selected in step 4, click at the right of the
Transaction Type field to select the appropriate type, either Credit or Debit, from the list
presented.
24. In the Amount field, enter the dollar value of the transaction being added. You may
enter 0.00 if the amount for the transaction being added is changed each time a
payment is created from this profile. In the case of Tax payments, this field is autocalculated, based on the dollar amount(s) assigned in the addenda associated with the
transaction.
Note: If the payment method selected is one requiring the set up of addenda (Tax, CCD+, etc.), click
the Addenda button at the far right of the transaction record to access the appropriate Addenda
page.
Tax Addenda Page
Child Support Addenda Page
CTX Addenda Page
25. Click
to register your entries and return to the Transaction Summary.
26. Repeat for any additional transactions to be added.
Method and Accounts Tab
27. Click
at the right of the Account field to display the list of available "pay from"
accounts. Click the appropriate account to auto-populate the field.
28. The Payment Method field displays the method associated with the Profile Type
identified in step #4 of these instructions.
29. The value displayed in the Payment Type field ACH (Automated Clearing House), and is
for informational display purposes, only.
Schedule Tab
Use the Schedule Tab to set up automatic, recurring payments based on this profile. If
you do not wish to set up automatically recurring payments, skip the steps associated
with the Schedule Tab.
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30. In the Frequency field, click the
icon to display a list of values that represent the
frequency with which payments based on this profile will be queued for processing by
your financial institution. Valid values include:
Daily
Weekly - If selected, you must also select the Day of the Week on which the payment
will generate
Biweekly - If selected, you must also select the Day of the Week on which the payment
will generate
Semimonthly - If selected, you must also select the Days of the month on which the
payments will generate (1st and 16th, 2nd and 17th, etc.
Monthly - If selected, you must also select the Day of the month on which the payment
will generate
Four Weekly - If selected, you must also select the Day of the Week on which the
payment will generate
Quarterly - If selected, you must also select the Day of the month on which the payment
will generate
Yearly
31. In the Begin Date field, indicate the date on which the system should begin generating
payments based on this profile.
32. In the End Date field, indicate the date on which the system should stop generating
payments based on this profile.
Except On Section
33. If automatically recurring transfers should not be generated on a Holiday, and/or a Nonbusiness days (as determined by your financial institution), click the appropriate field.
Substitute Day Section
34. Select the day(s) to be used as substitute day(s) if the creation of a scheduled transfer
falls on an Exception day. Click the appropriate option:
Next Business Day - Next business day following the holiday/non-business day
Previous Business Day - The first business day preceding the holiday/non-business day
Skip Payment - Do not create the payment if scheduled on a holiday/non-business day
Approval Structure Tab
Use this tab to set up the approval criteria for transfers created based on this profile. If
no approval is to be required, skip the steps associated with this tab.
35. In the From and To fields, enter the lowest and highest dollar amounts for tiers upon
which approvals are to be based. If you wish to maintain a single tier, leave the 0.00 To
Maximum default.
36. In the Required Approvers field, click the icon to access the list of values that
represent the number of approvers to be required at each tier. Click on the appropriate
value for that tier to auto-populate the field.
37. In the Level 1 and Level 2 fields, enter the number of approvers from each approval level
that will be required to complete the payment approval process.
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38. Click
to register your entries and return to the Profile Summary. Saved
profiles are added to the Profile summary and must be approved by another authorized
user before that profile may be used to create payments. Refer to the Approve an ACH
Profile Help Topic for information regarding profile approval.
39. Repeat for all Profile being added.
Approve an ACH Profile
Prior to its use in creating ACH payments, newly added or edited profiles may require approval
(Pending Approval Status). If this is a requirement of your system, the approval must be
completed by an authorized user other than the user who added or edited the profile.
To approve an ACH Profile:
1. Select the ACH Tab in the navigation bar, choose Maintenance from the options
presented. The ACH: Profile Summary page is displayed, containing a list of currently
set up profiles.
2. Click on the record representing the profile to be approved (Pending Approval status) to
select it. Right click the record and select the Approve option from those presented.
3. The selected record's status will change from Pending Approval to Active. It may now be
used to create payments.
4. Repeat for any other Profiles requiring approval.
Profiles in Pending Approval status must be approved by an authorized user other than the profile
creator/editor, prior to their use in creating payments.
Modify an ACH Profile
To modify an ACH Profile:
1. Select the ACH Tab in the navigation bar, choose Maintenance from the options
presented. The ACH: Profile Summary page is displayed, containing a list of currently
set up profiles.
2. Highlight the record that represents the profile to be modified and click
, or right click
the record and select Modify from the options presented. The Modify Profile for (Profile
Name) page is displayed.
3. Fields available for edits are:
General Tab
Company Field
Description Field
Transaction Tab
All Fields
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Method and Accounts Tab
Account Field
Payment Method Field
Schedule Tab
All Fields
Approval Structure Tab
All Fields
4. Click Save after completing your edits to save the changes and return to the ACH Profile
Summary page. Profiles may be placed in Pending Approval status, and must be
approved by an authorized user (other than the creator/editor). Refer to the Approve an
ACH Profile Help Topic.
5. Click Cancel to exit without saving your edits/changes.
Delete an ACH Profile
To delete an ACH Profile:
1. Select the ACH Tab in the navigation bar, choose Maintenance from the options
presented. The ACH: Profile Summary page is displayed, containing a list of currently
set up profiles.
2. Highlight the record that represents the profile to be deleted and click
, or right click
the record and select Delete from the options presented. The Delete Profile Warning
dialog is displayed.
3. Click OK to complete the deletion of the selected profile. The ACH Profile Summary is
re-displayed. The record selected for deletion has been removed from the list.
4. Click Cancel to quit without deleting the selected profile
Create an ACH Payment
To add an ACH Payment:
1. Select the ACH Tab and choose the Create Payment option from the list presented.
The ACH: Select Profile page is displayed.
2. Click at the right of the Profile field to display the list of available Profiles. Click on the
appropriate profile name (for the payment being created) to auto-fill the field. The
remainder of the fields are populated based on the selection made.
3. Click
to proceed. The General tab is displayed. The information
contained in the selected profile auto-populates the static fields on this page.
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General Tab
4. In the Value Date (Effective Entry Date) field, enter the date on which the transactions
contained in this payment should settle in their respective receiving accounts. Click
to use the browse date function to select an appropriate date for this field. You may
accept the date which is defaulted if it is appropriate for the processing of this payment.
The remainder of the fields on this tab are auto-filled, based on the information
contained in the profile selected in step 2 of these instructions.
Transaction Tab
5. Click the Transaction tab. The information displayed is based on the profile selected in
step 2 of these instructions. You may complete the create process if the payment is
ready for submission by clicking the Submit button.
6. If there are transactions in this payment that you wish to hold from payment during this
payment cycle, change the Status of those transactions by clicking at the right of the
Status field to display a list of appropriate options, and choosing Hold. Those marked as
held will not be included in this payment.
7. You may also mark selected transactions to be prenoted, if required, by following the
same steps outlined above, but substituting the Prenote option. When saved, the
system will create and process a prenote transaction for those so marked, placing the
transactions on prenote hold for 6 business days. These transactions will not be
included in the live payment being processed.
8. In addition, you may add transaction data from another source by following the
instructions for import which follow.
Note: If the payment being added is of a type that requires addenda (Tax, Child Support, CTX,
etc.), be sure to complete/review the attached addenda by clicking the Addenda button at the far
right of the selected record.
Tax Addenda Page
Child Support Addenda Page
Automated Enrollment Addenda Page
CTX Addenda Page
Modify an ACH Payment
To modify an ACH Payment:
NOTE: Payments that have a Processed status may not be modified.
1. Select ACH from the navigation bar.
2. Select the Summary option from the list presented. The ACH Summary page is
displayed (if the Summary Page automatically displays after selecting the ACH option,
skip step 2).
3. Highlight the record that represents the payment to be modified and click
, or right
click the record and select Modify from the list of options presented. The Modify
Payment for (Payment Type Name) page is displayed.
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4. Make the required changes to the selected payment on either the General or
Transaction tabs. You may use there Status/History tab to review historical data
regarding the selected payment.
Changes may include edits to the following fields:
Value (Effective Entry) Date General Tab
Amount Transaction Tab
Status Transaction Tab
Or you may choose to import transactions from an external file. Refer to the Import
Transactions - Payment Help topic for information on this option.
5. Click Save to complete the Modify process. and return to the ACH Summary page.
6. The saved record is again queued for the next step in processing.
7. Click Cancel to exit the Modify page without saving your changes/edits.
Import Transactions - Payment
Before attempting to import data, be sure that the appropriate import file mapping (comma
separated or fixed-width) has been set up based on the format and record position of the data in
the file being imported. If importing a file in NACHA format, an import mapping is not required.
TIP: Transactional data imported into a payment are valid/active for this submission only. If
you wish the changes to be a permanent addition to the database, complete the import as an
edit to the appropriate profile. Refer to Import Transaction - Profile Help topic for information
regarding this option.
To import transaction data from a file created outside the application.
1. Select the ACH Tab and choose the Create Payment option from the list presented.
The ACH: Select Profile page is displayed.
2. Click
at the right of the Profile field to display the list of available Profiles. Click on the
appropriate profile name (for the payment being created) to auto-fill the field. The
Information contained in the selected profile auto-populates the remainder of the fields
on this page.
3. Click
to proceed.
General Tab
4. Enter the Value Date (Effective Entry Date) for this payment. Click
browse date function to select an appropriate date for this field.
to use the
The remainder of the fields on this tab are pre-filled, and not accessible, based on the
criteria contained in the profile selected in step 2.
5. Click the Transaction tab to display the transaction level for this payment.
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Transaction Tab
6. The Transaction tab contains detail information about the transactions contained in this
payment (based on the profile selected in step 2). The Transaction Recap Table is
displayed in the upper right of the tab.
7. Click
to access the Import dialog.
8. In the Select File To Import field, enter the path (location) and file name of the file to be
imported. You may use the Browse... button to locate the file path and name.
9. Click
at the right of the Select Import File Mapping field to display the list of
available file mappings. Click on the appropriate mapping for this file/import. The
mapping setup must match the content/format structure of the file being imported.
10. Click OK. The system will access the designated file, reviewing/validating the
information contained therein. If errors are discovered during the review/validation, a
message will presented identifying the error, and causing the process to terminate. If no
errors are encountered, the data will be queued for entry into the payment during the
next execution at the bank of the import event. During this time the status of the
payment will be Import. When the event executes, the transactions will be written to the
payment. After the execution of the event by your bank, you should return to this
payment and by clicking the transaction tab, review the imported data. Once the
imported transactions are displayed, the payment is ready for the next step in the
operational process (approval, prenoting [if required], payment submission, etc.
11. Click the Transaction tab again to review the items imported.
12. Click Save to complete the process. The payment will be queued for approval, or if no
further approval is required, for processing by your financial institution.
Delete an ACH Payment
To delete an ACH Payment:
NOTE: Payments that have a Processed status may not be deleted.
1. Select ACH from the navigation bar.
2. Select the Summary option from the list presented. The ACH Summary page is
displayed (if the Summary Page automatically displays after selecting the ACH option,
skip step 2).
3. Highlight the record that represents the payment to be deleted and click
click the record and select Delete from the list of options presented.
, or right
4. The selected payment is deleted from the re-displayed summary list, and is no longer
queued for processing.
Approve an ACH Payment
If secondary approvals are required for ACH validation, the approver should access the ACH
module and follow the instructions below:
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1. Click Approval on the menu in the ACH module.
2. Click
to view and approve transfers, or click
to approve only.
3. Click on the ACH transfer to be approved.
4. Click the Skip button to bypass ACH transactions that are not going to be approved,
require further modification, or approval by another party.
5. Once the ACH to be approved has been selected, choose one of two buttons for
approval or modification purposes. An approver may not approve an ACH that he or
she has modified.
6. The approver will be prompted to enter a security code from the physical token security
device. Once entered, click OK.
7. Click OK to return to the ACH Transaction Summary screen.
ACH Passthru
This option may be used to submit a fully validated ACH formatted file, created in another
application, to the financial institution for processing.
To use the ACH Passthru Utility:
1. Select the ACH Tab in the navigation bar. Choose Passthru from the options
presented. The File Selection dialog is displayed.
2. Enter the path and filename of the ACH file to be "Passed-thru" in the field provided. Or
you may use the Browse button to select the location and name of the file to be
submitted.
3. Click the Send button to move the file to the financial institution. A validation routine will
run as the Send button is pushed. If the file passes the ACH validation, a file successful
message is displayed on the screen.
If errors are encountered during validation, a report of the errors including the type of
error and the line number of the erroneous record is displayed. The send process will
stop, and you will be given the opportunity to correct the errors (in the creation
application). Once the errors are corrected, the process may be restarted.
There is no secondary approval authorization required on passthru files.
NOTE: The system will also check to ensure that the dollar values of file/batches being passed through
are within the Customer and User limits established for PassThru processing. Amounts that surpass the
established limits will be rejected.
Add an ACH Report
The Reports option gives you a completely flexible way to customize the reporting process so
that it fits your organizational/operational needs. You add reports to the system containing the
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criteria/data you wish to see. Add summary and/or detail reports that include as little or as
much information as you require.
1. Select the Report option under the ACH tab. The ACH Report Summary page is
presented. If this is the first time you have accessed this option, or if no reports are
currently set up on the system, the Summary will be empty. If reports have already been
established, the list presented contains information including Report Name, Report Type,
Report Description, and the name of the user who created the report.
2. Click
to access the Create Report page.
Report Type Section
3. Click the radio button next to either the Summary or Detail option, depending on the
level of information to be included in the report being set up. If the Summary option is
selected, the report will display general information about the selected payment(s). If
Detail is chosen, the report will include the transaction detail for the selected payment(s).
Report Identifies Section
4. In the Report Name field, enter a value that will help identify the report when you want
to access the associated report.
5. In the Report Description field, enter a short descriptive phrase that will further identify
the report when accessing it from the Reports Summary list.
Report Filters Section
In this section of the page, set up the filters that will determine what data will be included in
the report being set up. Be as specific as you wish, as many additional reports may be set
up to capture other available/required information.
The Filter column contains the items that may be included in the report being added. The
Qualifier column allows you to choose the conditions you wish to assign to the associated
filter, and in the Values column, you enter the specific data for the selected filter and
qualifier.
Report Sort Section
at the right of the Sort By field to access the list of values which will determine
6. Click
the order of the information presented in the report being set up. The valid values
include all of the filter values listed in the Filter column. Click on the value to be used to
determine sort order.
7. Click the radio button next to either Ascending or Descending to choose the
chronology of the displayed information.
8. In the first Then By field, choose a secondary sort option by repeating the selection
steps outlined for "Sort By".
9. In the second Then By field, choose a third sort option by repeating the selection steps,
or leave blank if another sort is not desired.
10. Click the Preview button to see a sample report. Close the preview. If all of the data
displayed is as you want it, click Save. If you wish to make changes to the report set up,
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do so at this time. Then either click Preview again to verify the changes, or click Save
to complete the set up process. The new report record will be displayed in the Report
Summary.
11. Repeat this process for any other report(s) you wish to set up. Additionally, you may use
the Model option to create a report that is similar to an existing report.
Highlight the record you wish to use as the model and click
, or right click the record
and select the Model option. Make changes to the existing set up as required, click
Save when all edits have been completed. The new report record is displayed in the
Report Summary.
Modify an ACH Report
1. Select the Report option under the ACH tab. The ACH Report Summary page is
presented. The list presented contains a record for each report definition currently set
up on the system, with information that includes Report Name, Report Type, Report
Description, and the name of the user who created the report.
2. Highlight the record of the report definition to be modified and click
to access the
Modify Report page. Alternately, you may right click the record and select the Modify
option from the list presented, to access the Modify Report page.
3. Make the required changes to the definition fields. You may click
to view
the report setup before saving you edits. Close the report preview when finished. You
are returned to the Modify Report page. If additional edits are required, complete them.
When all edits are completed, click
. All edits will be save within the
report definition, and be reflected in the next call of this report. Click Cancel to return to
the Summary page without saving any edits/modifications.
Delete an ACH Report
1. Select the Report option under the ACH tab. The ACH Report Summary page is
presented. The list presented contains a record for each report definition currently set
up on the system, with information that includes Report Name, Report Type, Report
Description, and the name of the user who created the report.
2. Highlight the record of the report definition to be deleted and click
, or right click the
record and select Delete from the options presented. The Delete Profile Warning
dialog is displayed.
3. Click OK to complete the deletion of the selected report definition. The Report Summary
is re-displayed. The record selected for deletion has been removed from the list.
4. Click Cancel to quit without deleting the selected profile
View an ACH Report
1. Select the Report option under the ACH tab. The ACH Report Summary page is
presented.
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2. Highlight the record that represents the report you wish to view/print and click
. Alternately, right click the record and click the Preview option from the
list presented. The report will be displayed on the screen. Use the print option, if you
wish a hard copy of the report.
3. Once review or printing is completed, close the report and return to the Report
Summary.
4. Repeat for any other report you would like to review/print.
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BILL PAY OVERVIEW
The bill payment module enables the Business e-Cash Manager Plus user to review, schedule,
approve, and pay bills online. Different levels of authorized users offer heightened security and
controls within the following product features:

Payment Center

Add a Bill

Bill History

Manage Bills

My Accounts

Administration
Payment Center
The Payment Center acts as a transaction hub consolidating scheduled payments, automatic
payments, pending payments, and recent payment history. From this screen, the user, or bill
payment subscriber, can initiate a payment, review upcoming transactions, and create
reminders.
Make a Payment
1. Choose the account number from which the payment should be initiated from the dropdown menu under Pay Bills.
2. The “Pay From” account can be designated as a Preferred Account by selecting it from
the drop-down and checking the box next to Make Preferred Account, directly beneath
the Pay From account number drop-down menu. A Preferred Account status means the
account will show at the top of the Pay From drop-down menu. Only one account can
be designated as preferred.
3. To pay existing billers, enter the dollar amount to be paid in the Amount field. To add a
biller, see the Add a Bill instructions in the next section.
4. Type the Pay Date in the Pay Date field. The Pay Date is the date for which the
payment transaction should be effective, not for when it should be originated. For
example, if a bill is due on Friday, and the subscriber wishes to pay the bill on the due
date then Friday becomes the Pay Date. If unsure or undecided about the payment
date, click the calendar icon to the right of the Pay Date field:
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
Today’s date is bold.

Dates shown in blue are the earliest available payment dates. Same day or next day
processing may be available for some payments. If this is an option, the calendar
will reflect this.

Dates shown in gray are unavailable.

Dates with a red square around them indicate a Bill Reminder Due Date.
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5. To schedule a payment, click the Make Payments button. A summary screen shows the
payment awaiting submission.
6. Review the payment. From this screen, the payment can still be edited or canceled prior
to being submitted for processing by clicking the Make Changes or Cancel buttons.
7. Adding a check number in the check number field is optional.
8. When the payment is ready for processing, click the Submit Payments button.
9. The final steps to making a payment are adding any notes to the payment and
confirming the payment. The Payment Confirmation screen includes a Note link to the
right. Any note added is for the use of the subscriber, will be kept on file with the
payment, and can be viewed from the Bill Detail screen.
10. Once the payment has been submitted, a confirmation number is generated and
reported on the Payment Confirmation screen. The payment detail and confirmation
number may now be printed. However, in order to ensure the payment is scheduled
for processing, the Finished button must be clicked before leaving this screen.
Pending/Unapproved Payments
11. All scheduled payments can be viewed from the Payment Center screen under
Pending/Unapproved Payments.
12. The user may approve, change, or cancel the payments in this section.
13. Click on the Pending link to change or cancel a payment. Changes that can be made to
a payment include the bank account information, pay date, amount, and memo. Up to
32 characters can be entered in the Memo field for any payment processed by check or
biller unrecognized by the Payment Center. Both the memo and the check number will
print on the check.
14. The Change Payment screen appears. Make changes to the payment accordingly and
click the Save Changes button, or click the Cancel this Payment link toward the upper
right corner of the screen.
15. By clicking the Cancel this Payment link, the Cancel Payment screen appears. Click
the Cancel Payment button, then Finished to completely cancel the payment.
Add a Bill
The Add a Bill feature allows the user to add a new biller. A new user will be directed to the Add
a Bill screen when making the first payment. There are no authority level restrictions associated
with adding a bill. To update existing biller information, see the Manage Bills section.
Quick Add a Company or Person to Pay
1. Choose the type of bill to be added, and click the Continue button.
2. Complete the necessary fields for paying the new biller.
3. Save the biller. Billers can be set-up for automatic payments through the Manage Bills
section.
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4. If the biller offers electronic bills, the user will now be prompted to sign up for them. If
the user does not wish to be set up for electronic bills at this time, this can be done later
through the Manage Bills section.
Bill History
The Bill History feature allows the user to view the detail of a completed transaction, or change,
cancel or approve a pending transaction. Transaction history can be filtered based upon certain
criteria and has a retention period of up to 180 days, or six months, including any future dated
payments.
View Payments and Bills
1. Click on Bill History. The View Payments and Bills screen will appear.
2. Select the desired retention period to be viewed via the drop-down menu next to Current
View. The user has the option of viewing the past 30, 60, 90, or 180 days of
transactions including future dated transactions. The user also has the ability to select a
specific date range.
3. Under Additional Options, the user has the ability to filter visible transactions by biller
name, payment status, funding account, and the name of the user who initiated the
payment. This option to filter payments will hide all other billers in order to narrow the
transaction view and enable the user to more easily locate specific transactions.
4. Click the View Detail link next to any transaction for additional information. The Bill
Detail screen shows the payment information, status, confirmation number, by whom the
payment was initiated and approved, and what level of authority the originator has.
5. Click the Print button in the upper right of the screen for a hard copy of the transaction
detail.
6. An additional link to Audit Information may be visible toward the bottom of the screen.
Audit Information includes details surrounding the authority levels of those processing
and approving bill payment transactions.
Bill Categories
A user may assign categories within the bill pay account. For example, categories may
include Mortgage, Internet, Telephone, Utilities. These categories are integrated into the
appropriate screens within the bill pay module including Bill History and Manage Bills.
Transactions may be filtered by bill categories.
Manage Bills
The Manage Bills section enables a user to add and change bill options including updating biller
information, setting up bill reminders or automatic payments, and receiving bills online. Not all
options are available for all billers.
1. Select the biller name from the drop-down menu on the Add and Change Bill Options
screen.
2. A list of options will appear a the bottom of the screen including Stop an electronic
version of my bill, Update e-mail notification of electronic bill, Set up reminders for this
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Automatic Payments
Automatic payments can be added to billers that accept electronic bills and for billers to
be paid on a repeating schedule. The type of automatic payment chosen depends upon
the ability of the biller to offer electronic bills and whether or not they are activated. Only
level one and two authorized users may establish automatic payments.
1. From the Add and Change Bill Options screen mentioned above, choose the Add an
automatic payment option.
2. Choose the Pay From account using the drop-down menu at the top of the screen.
3. Choose one of three options to manage the payment amount, and select the desired
effective date or window:

Always pay the amount due on the bill.

Only pay bill if bill amount is less than or equal to $______.

I want to control the date and amount of my automatic payment.
4. Provide an e-mail address and when e-mail notification regarding automatic payments is
desired.
5. Click the Save Changes button.
6. Once the automatic payment has been established, the automatic payment icon will
appear next to the biller name on the Payment Center screen.
Reminders
1. From the Payment Center, click the Set Up Reminders link toward the lower right of the
screen.
2. The Manage Bills Add and Change Bill Options screen will appear.
3. Choose the Set up reminders for this bill option.
4. Complete the required information related to the billing reminder.
5. Click the Save Changes button to activate the reminder.
Electronic Bills
1. From the Manage Bills screen, choose the biller from the drop-down menu.
2. Select Update biller information and complete the necessary related fields.
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Flexible e-Bill Payments
A user may schedule a transaction for various amounts in payment of a delivered electronic
bill, including:

Minimum Amount Due

Amount Due

Account Balance

Other Specified Amount
Payment options will vary by electronic biller. The user will be able to make this selection
from one of three places: the electronic bill window, the Payment Center, and from the
Pending status.
My Accounts
From the My Accounts feature, a user has the ability to add an account, transfer money, and
move payments. The user may also update an account name or delete an account within the
My Accounts section.
Manage Account Options
1. Click My Accounts from the main module menu.
2. Choose the desired function to the left of the screen or click on the update or delete links
to complete an action.
Messages
Messages can be retrieved from the Payment Center using the View New Message from
Customer Service link in the upper left corner of the screen or the Messages link located in
the lower right of the screen. Messages are available to all user authorization levels.
1. Click one of the two message links on the Payment Center screen.
2. New messages will be indicated by a status of ‘New’ in the far left column.
3. Choose the desired link under the Action column to View or Delete the message.
4. To create a new message, click the Create Message button in the upper right corner
above the Action column.
Administration
Administrative tasks all users to maintenance business information. Administration options may
be accessed through one selection:

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Update Business Information
1. From the Manage Administration Options screen under the Administration tab, click
Update Business Information.
2. Complete the desired maintenance.
3. Click the Save Changes button.
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