Contents - DreamMaker Bath & Kitchen

Contents - DreamMaker Bath & Kitchen
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Contents
Bathtubs ........................................................................................................................................................ 2
Acrylic/Whirlpool/Jacuzzi Tubs ................................................................................................................. 2
Cast Tubs ................................................................................................................................................... 3
Ceramic Tubs............................................................................................................................................. 4
Cabinetry ....................................................................................................................................................... 5
Regular Care & Cleaning ........................................................................................................................... 5
Decorative Hardware ................................................................................................................................ 5
Doors with Glass Inserts............................................................................................................................ 6
Bread Boards ............................................................................................................................................. 6
Countertops .................................................................................................................................................. 6
Granite ...................................................................................................................................................... 6
Laminate ................................................................................................................................................... 7
Natural Stone (Including Forza Stone) ...................................................................................................... 8
Quartz ....................................................................................................................................................... 9
Solid Surfaces (Onyx/Corian) .................................................................................................................. 10
Faucets ........................................................................................................................................................ 11
Further Cleaning...................................................................................................................................... 12
Flooring ....................................................................................................................................................... 12
Ceramic Flooring ..................................................................................................................................... 12
Glazed Tile ............................................................................................................................................... 12
Laminate Flooring ................................................................................................................................... 13
Natural Stone Flooring ............................................................................................................................ 15
Textured Tile ........................................................................................................................................... 16
Vinyl Flooring .......................................................................................................................................... 17
Wood Flooring ........................................................................................................................................ 18
Grout ........................................................................................................................................................... 19
Self-Sealing Grout (StarQuartz2 Brand) .................................................................................................. 19
Sanded and Un-Sanded Grouts ............................................................................................................... 19
Paint ............................................................................................................................................................ 19
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Shower Doors .............................................................................................................................................. 20
Shower Walls .............................................................................................................................................. 21
Shower head ............................................................................................................................................... 22
Sinks ............................................................................................................................................................ 22
Enameled Cast Iron Sinks ........................................................................................................................ 22
Ceramic ................................................................................................................................................... 22
Stainless steel.......................................................................................................................................... 23
Tile ............................................................................................................................................................... 24
Accent Tile/Decorative Tile ..................................................................................................................... 24
Glazed Tile ............................................................................................................................................... 25
Unglazed Tile ........................................................................................................................................... 25
Natural Stone Tile ................................................................................................................................... 25
Toilet ........................................................................................................................................................... 27
*For best results, read all instructions in the category or subcategory for the product you wish to clean,
being careful to follow notes specific to certain brands in order to maintain your warranty. Though
thorough, this list is not complete, and DreamMaker Bath & Kitchen is not liable for damages to
products as a result of cleaning. Check your product’s warranty before cleaning to ensure the cleaners
used will not void the product’s warranty.
Bathtubs
Acrylic/Whirlpool/Jacuzzi Tubs
Regular Cleaning:
Wipe out bath/whirlpool after each use with soft cloth or squeegee. Do not use abrasive
cleaners. Avoid using aerosol products on the bath surface. The surface of an acrylic tub is very
easy to keep clean; there are no pores for dirt to penetrate, so it will rinse off easily. Clean your
tub with a non-abrasive soap, such as dishwashing detergent (Joy, Palmolive, Ivory, ect.) and a
soft sponge or cloth. If you spill something on the bathtub and need something stronger, the
following are safe to use: Fantastic, Tackle, Top Job, Formula 409, ScrubFree, Calgon Bath,
Windex, Clorox Bleach, Spiffits Bath, Glass Plus, and Spic and Span Powder.
Monthly Whirlpool Cleaning:
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Cleaners made specifically for Whirlpool: T627000-Systems Clean and Super Systems Clean
(call: 1-800-288-4002 to purchase). Here are some other cleaners you can use to purge your
whirlpool bath that will not cause damage: Simply Green, Fantastic, Chlorine Bleach or White
Vinegar. Follow the instructions below to purge your whirlpool at least once a month:
Immediately after bathing and exiting the whirlpool bath, leave the bath water in the
tub and add more hot water. The water level in the tub must be at least 2” above the
highest jet. Turn on the whirlpool air control to the lowest setting and pour the cleaner
into the bathwater. For best results, pour the cleaner into the tub near the intake for
the circulation pump. Allow the whirlpool to run for 5 – 10 minutes, then drain the tub
completely. Refill the tub with cold water and allow it to run for 3 to 5 minutes. Drain
completely and rinse off any residue.
-If your tub looks dull, scratched or chipped, the appearance can be restored. For minor surface
damage, use polishing putty for acrylic surfaces or automobiles and follow the polish
manufacturer’s instructions for application. Scratches and dulling can be removed with a liquid
polisher such as Gel-Gloss. Deep scratches or burns can be removed with a very fine sandpaper
(600 grit or higher) and then finished with a liquid polish.
-Damaged surfaces can be repaired. Check the Yellow Pages under "Fiberglass-Repair.
-If your tub is self-cleaning, follow instructions on the user guide for care.
Do NOT use:
Do not clean your acrylic bathtub with paint thinner, Goof OFF, Scrubbing Bubbles, Acetone,
Lacquer Thinner, M.E.K. or other chemicals that the structural integrity of plastics (including,
but limited to, acetones). Use of these chemicals will destroy the acrylic surface of your bathtub
and there is no way to reverse the damage caused by this type of chemical reactions. These
chemicals will void your warranty.
-Do not use harsh abrasives like Comet, Ajax, Bon Ami, or paint thinners, turpentine and gas
etc. as they will harm and dull the finish of your shower or tub.
-Ensure that essential oils or other therapeutic products added to the bathwater will not
damage acrylic finish.
Cast Tubs
-Rinse thoroughly and use a soft cloth to wipe the tub dry after each use. Under normal
conditions, tubs should be cleaned with a mild detergent or soap and water.
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-Do not use steel wool, wire brushes or abrasive sponge pads.
-In the rare occurrence of stubborn stains, use abrasive cleaners sparingly. The use of Bar
Keepers Friend and a nylon brush is highly recommended for best results on surface rust and
stubborn stains.
1. Wet the entire tub surface.
2. Apply Bar Keepers Friend to “surface rust or stubborn stain”.
3. The use of a nylon brush to scrub the surface allows cleaning access between the slipresistant texture.
4. Rinse thoroughly with water. Note: DO NOT use any type of Comet or Ajax abrasive cleansers
- 3M or Brillo scouring pad on the “slip-resistant” surface or bathtub. The use of these
(abrasive) products will cause surface rust and may result in damage or the removal of the “slipresistant” surface.
Recommended Cleaning Products:
Fantastik Antibacterial Heavy Duty, Formula 409 Antibacterial All Purpose, Green Works AllPurpose, Soft Scrub Gel with Bleach, Bon Ami (For Rust Removal), Super Iron Out Rust Stain
Remover (For Rust Removal), Bar keeper’s Friend (For Rust Removal)
Slip-Resistant Surface on Bottom of Tub (if applicable): Clorox Disinfecting Bathroom Cleaner or
Tilex Bathroom Cleaner.
Ceramic Tubs
-For everyday dirt and stains we recommend a mild dish soap or detergent with warm water and use of
a soft cloth to remove normal dirt and stains. Rinse thoroughly after cleaning and dry with a soft dry
cloth to restore original luster of material. For harder to clean stains, we recommend using 50/50 water
and bleach solution or non-abrasive cleaner. Rinse thoroughly after cleaning and dry with a soft dry
cloth. Do not use harsh abrasives or caustic cleaners containing ammonia or alkalis to clean.
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Cabinetry
Regular Care & Cleaning
-Regular exterior and interior cleaning requires only wiping with a damp cloth and then drying. Remove
oil, grease or general soil using a clean, soft, lint-free cloth (no cheese cloth) in which the seams have
been removed and dampened with a fresh solution of mild soap and water. Rinse with a clean, damp
cloth, then dry thoroughly.
-It is important to wipe spills immediately. Prolonged exposure to spills, including food, water or other
liquids, can cause permanent discoloration or damage to your cabinet’s finish.
Don’ts:
-Do not use harsh household cleaners and abrasives. Avoid using harsh detergents, strong soap, abrasive
cleaners or self-polishing waxes. Always check the active ingredients of your cleaners to be sure there
are no potentially harmful chemicals. Do not use acetone, chloroform, benzene, ammonia, thinners,
caustic soda, toluene, xylene, dichloromethane, amylacetate, glacial acetate acid, butyl alcohol, butyl
acetate, cellusolve, cresols/phenols, ethylacetate, chlorinated solvents, halogenated solvents, methyl
alcohol, methyl ethyl keytone.
-Do not expose wood surfaces to extreme heat, cold or humidity. We recommend the use of an air
conditioner and humidifier to control the humidity of the home.
-Do not attempt to repair a badly damaged surface yourself. For more satisfactory results, consult
DreamMaker or a professional finisher. If using Medallion Cabinetry, repair kits can be purchased for
filling in small scratches and gouges. When dusting or making minor repairs, always work with the grain
of the wood.
- Do NOT use paper towels, brushes, scourers or scrapers to clean cabinets.
-Never dry wipe acrylic or gloss finishes. Best results will be achieved using wet micro-fiber cloths or
chamois with mild soap and water. Applying Novus 1 Polish or Plexus Plastic Cleaner on a weekly basis
will maintain the acrylic or gloss in optimum condition. High gloss surfaces become more scratch
resistant over the first few days after the protective film is removed. This process can be accelerated by
lightly polishing the surface immediately after the protective film is removed using Novus 1 Polish or
Plexus Plastic Cleaner with a clean micro-fibercloth.
*If you have Medallion Cabinetry, call for a repair kit for minor scratches, gauges, and dents.
Decorative Hardware
-Periodically use mild soap and warm water to clean door and drawer hardware. After cleaning, dry and
buff hardware with a clean, soft cloth.
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-Do not use brass and silver polishes. These polishes contain harsh chemicals that can damage the
hardware’s surface
Doors with Glass Inserts
-Spray an ammonia-free glass cleaner on a clean, soft lint-free cloth. Avoid spraying cleaner directly on
the glass as overspray may cause damage to the cabinet finish.
Bread Boards
-Before initial use, wipe entire board with mineral oil and allow it to soak into the wood.
-After routine use, wipe clean with a damp cloth and dry thoroughly. Do not immerse bread board in
water or clean in dishwasher.
Countertops
Granite
- For regular cleaning, use warm water and a small amount of non-abrasive soap (mild
detergent). Rinse with warm water. Dry thoroughly with a clean soft cloth. We also recommend
DuPont’s StoneTech cleaner (either diluted from concentrated form or in a pre-diluted spray
bottle or wipe).
-DreamMaker Bath & Kitchen granite countertops are sealed after installation by a countertop
professional. Re-seal the countertop when water splashed on the surface no longer beads up.
We recommend DuPont’s StoneTech Professional Sealer, which suggests it be reapplied every 2
to 5 years.
-Granite, like all stone, is porous to some extent, but granite in particular has very little
porosity. For example, a puddle of water left on the counter for 30 minutes, for some colors,
may show a dark spot when the water is wiped away. This spot will then dry up and leave no
evidence it was there. Only a few colors demonstrate this trait. Liquids that do not evaporate,
such as oil, if left on the granite top, will seep into the granite and cause a staining mark. Most
stains (including oil stains) can be removed.
-Blot all spills immediately.
-Granite is resistant to chipping and scratching, as one of the hardest stones available. It is
always possible to scratch a surface, even a diamond, if it is subjected to sufficient force.
However, granite is an extremely hard surface and will not scratch under normal use, so normal
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knives and such are unlikely to harm it, though we do recommend you use a cutting board (and
thus keep your knives from being dull).
-Granite does not burn with typical use, but we do recommend using a hot pad.
-Avoid contact with strong, harsh chemicals on your countertops. Chemicals such as bleach,
oven cleaners, Comet®, Soft Scrub®, SOS®, products with pumice, batteries, paint removers,
furniture strippers, tarnish or silver cleaners, or the like. Do not use abrasive or harsh scrub
pads.
-Granite and Radon: None of the research studies of granite countertops has ever identified a
single stone that poses any significant health threat. There have been numerous and extensive
scientific studies conducted, many funded and supervised by the U.S. government, that confirm
there is no meaningful risk. Visit www.marble-institute.com for the latest information and
studies on radon.
Laminate
Dos:
-In most cases, you only need to use a clean, damp, nonabrasive cotton cloth and a mild liquid detergent
or household cleaner. Rinse with clean water, using a clean, non-abrasive cotton cloth. Do not flood the
laminate, especially near seams, since water can penetrate and cause the substrate to swell. Dry the
surface with a soft, clean, non-abrasive cotton cloth.
Don’ts:
- Laminate is resistant to scratches and impacts under normal use conditions. Use cutting boards,
chopping blocks, or other protective surfaces. Do not chop, slice, pound, or hammer on any laminate
surface. Knives or other sharp utensils may slice or scratch the surface. Heavy blows from a hammer or
meat tenderizer may crack or gouge the surface. Use place mats, doilies, and trivets on laminate
surfaces when necessary.
-Do not place high temperature objects such as teapots, crock pots, electric frying pan or other heatgenerating appliances directly on the Formica® Solid Surfacing product. Hot cookware and heatgenerating appliances can damage the countertop surface. The use of a trivet or other insulating pad is
recommended.
- Avoid cutting on your solid surface top. Under excessive or abusive usage conditions, solid surfacing
will show cut marks. The use of a cutting board is recommended.
- Abrasive pads, sand paper, steel wool, Scotch-Brite scouring powders or cleaners may permanently dull
and scratch the laminate surface, making it susceptible to staining.
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-Ceramics, including unglazed materials and other abrasive objects, can cause scratching and premature
wear – do not slide these items across surface.
- Never use cleaners containing acid, alkali, or sodium hypochlorite. These cleaners will mar, etch,
corrode, and permanently discolor the laminate surface. Also, make sure that bottles, rags, and other
materials contaminated with these cleaners never contact the laminate surface. Accidental spills or
splatters from these compounds should be wiped off immediately, and the area rinsed thoroughly with
water. Examples of cleaners containing acid, alkali, or sodium hypochlorite include, but are not limited
to: Ceramic cooktop cleaners, oven cleaners, chlorine bleach, rust removers, coffeepot cleaners, some
countertop cleaners, drain cleaners, some disinfectants, lime scale removers, toilet bowl cleaners, metal
cleaners, tub and tile cleaners, dust removers, contact adhesive solvent, paint or varnish removers,
lacquer thinners, or products containing acetone.
Stains:
-Stubborn or “fugitive” stains that may disappear on their own, after a short time or after repeated
cleanings, include: coffee and tea stains, food stains, fingerprints, glass rings, food dyes and water
marks. Stains which are stubborn or even permanent, and may not disappear, include: cash register inks,
lemon juice, food pricing ink, marking pen inks, indelible inks, newsprint, label inks and wood stains.
Some materials and liquids, such as dyes and pharmaceutical products, will permanently stain laminate.
Examples include: dermatological products, povidone-iodine, hair dyes and rinses, red-2B dye, laundry
bluing, silver nitrate, dercurochrome®, tannic acid, peroxides and tar compounds. These stains may be
reduced by applying a paste of baking soda and water on the area to pull out the stain. The paste will be
slightly abrasive, so do not rub. Wipe up the paste with a clean, damp, non-abrasive cotton cloth, and
then rinse clean with water. Periodic application of a self-cleaning wax can help minimize future
staining.
Natural Stone (Including Forza Stone)
-Natural stone needs to be sealed about once per year. Visit your local home improvement store for
products specifically created for your stone.
-For regular cleaning, we recommend DuPont™ StoneTech® Professional Stone & Tile Cleaner.
StoneTech is a ph neutral cleaner for use on all stone types. Mix 2 ounces of Stone & Tile Cleaner
concentrate in 1 gallon of warm or hot water. (Note: One gallon of concentrate makes 64 gallons of
cleaning solution). Apply mixed solution with a damp mop, sponge or appropriate professional cleaning
equipment. Clean entire area with a mop or sponge, changing water often to ensure that soil is not redeposited. On walls, kitchen counters or vanity tops, a spray bottle can be used to apply the cleaning
solution. Wipe or rinse cleaned area. Let area dry completely before using. You may also use DuPont™
StoneTech® Professional Stone & Tile Cleaner in the ready-to-use spray bottle or wipes.
-Stay away from cleaning with harsh chemicals (products containing lemon, vinegar or other acids,
highly alkaline, acidic, ammoniated, abrasive cleaners and/or bleach may break down the sealer,
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adversely affecting repellency) they are not necessary for stone maintenance and will etch the finish of
calcareous stones (Travertine, Limestone, Onyx, Marble and Serpentine). Use ph neutral cleaners
specially formulated for tile and grout that are low VOC, non-hazardous and non-polluting, such as
DuPont’s StoneTech. Also, scouring powders or creams often contain abrasives that will scratch stone.
-Some soaps and shampoos, as well as hair dye will etch or stain stone surfaces.
-Many commercially available rust removers (laundry rust stain removers, toilet bowl cleaners) contain
trace levels of hydrofluoric acid (HF). This acid attacks silicates in addition to other minerals. All stones,
including granite and quartzite, will be attacked if exposed to HF.
Stain Removal:
-For spills, blot the spill with a paper towel immediately. Don’t wipe the area, it will spread the spill.
Flush the area with water and mild soap and rinse several times. Dry the area thoroughly with a soft
cloth. Repeat as necessary.
-Stone poultice will remove stains and grout haze from stone. Poultice is a fine, nonacidic, absorptive
clay cleaning powder that removes deep-set oil stains, grease and light cementitious grout haze from
polished and unpolished natural stone.
CAUTION: Poultice may dull the shine of the polished stone. If this occurs you will need to use a marble
polish to restore the natural shine.
Restoration:
-If a marble finish has become dull, scratched or etched, you can restore the natural shine through the
use of a marble polish. Some marble polishes are available in kits. The process can be enhanced with the
use of floor buffing machines. The process is generally a re-crystallization process to remove fine
scratches and restore the original shine and polish to the stone. This is NOT an application of a topical
sealer or wax to cover-up damaged or worn surfaces.
Additional Resources:
https://www.marble-institute.com/stoneprofessionals/commercial_care_clean.pdf
http://www.daltile.com/upload/information/Daltile_Care_And_Maintenance.pdf
*For information on how to remove stains from natural stones, please see the Marble Institute of
America’s Stone Maintenance Guide (http://www.marble-institute.com/consumers/care.cfm).
Quartz
Quartz resists scratching, staining and scorching better than any other natural stone or most solid
surfaces. Quartz does not need to be re-sealed. Although quartz is an extremely hard material and
scratch resistant, it is not scratch proof. Do not cut or chop directly on your countertop. Always use a
cutting board.
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All stone can be damaged by force and no stone is chip-proof. Objects hitting edges particularly at sinks
or dishwashers may cause chips. Avoid excessive force or pressure.
Quartz is resistant to spills from coffee, wine, lemon juice, olive oil, vinegar, makeup, and many other
common household products. Avoid harsh chemicals.
Natural stone surfaces can be damaged by sudden and/or rapid change of temperature especially near
the edges, as well as direct and/or sustained heating of the top. Always use hot pads or a trivet when
setting down hot pans, cooking plates and other cooking units such as electric frying pans and griddles,
and some crockpots or roaster ovens and heat lamps on your quartz countertops. Use trivets when
placing any hot items to avoid thermal shock.
For Cleaning:
Use only mild detergent and tap water for daily routine cleaning, and rinse thoroughly after cleaning.
For quartz with a polished finish, we recommend you use a mild household cleaner, such as 409®,
Fantastik®, Lysol®, or Windex®. For dried residue, use a flat object such as a plastic putty knife to gently
crape-off foreign material, then soak the spots of residue with warm water to soften it before applying
cleaner. In case of stubborn spills or stains, soak the area for up to 10 minutes with one of the above
cleaners and vigorously wipe away with a non-scratch Scotch Brite® pad. Make sure to rinse after
cleaning.
Avoid contact with strong, harsh chemicals on your countertops. Chemicals such as bleach, oven
cleaners, Comet®, Soft Scrub®, SOS®, products with pumice, batteries, paint removers, furniture
strippers, tarnish or silver cleaners, or the like. DO NOT use abrasive or harsh scrub pads. DO NOT apply
any sealers, penetrants or topical treatments to quartz under any circumstances. Such products will
wear off and cause the gloss to appear dull or inconsistent.
*If you have a Cambria countertop, be aware that it should not be exposed, in use or otherwise, to
abrasive or strong alkaline or acid or free radicals or oxidizers and the like (whether high, neutral or low
pH) cleaners. Various chemicals are corrosive and/or erosive in their ability to attack any structure
including Cambria. Be very aware of these potential damages to your surface. Visit the Cambria website
for full cleaning and maintenance instructions and precautions.
Solid Surfaces (Onyx/Corian)
Most cleaners will work very well with your Onyx product. The two most important aspects of cleaning
are the hardness of the water and the frequency of cleaning. For regular cleaning, use a cloth or sponge
with your favorite non-abrasive household cleaner. The acid in white vinegar will dissolve limestone,
remove soap scum, and kill mildew and is a natural safe product.
Avoid these cleaners:
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Abrasive cleaners, Strong chlorinated solvents, Chloroform, Ketones, Methylene chloride (paint
removers), Very strong acids such as concentrated sulfuric and hydrochloric acids, Acid drain
cleaners should not be used and Surfaces exposed to these agents should be promptly flushed
with water. Contact for even a short period of time can cause surface damage, spots or staining.
Follow the recommended repair procedures described above as needed to repair and/or restore
the surface to its original condition. Severe damage caused by incompatible chemical contact
will require professional repair. For Corian warranty inquiries, please contact us or call 1-800426-7426.
Do not place hot cookware directly on surface. To avoid damage caused by excessive heat: Always use a
trivet or hot pad under hot cookware. Always use a trivet with minimum ¼” legs under small electrical
appliances such as fryers and cookers. A surface can be scratched or gouged if used as a cutting or
chopping surface for food preparation. Scratches can be repaired, but to avoid the problem, use of a
cutting board is highly recommended. Always rinse surface thoroughly and wipe dry.
For darker colors, a polish may be used to enhance the shine. For areas where there may be food
contact, always use a polish formulated for food contact areas, such as Countertop Magic®. Where food
contact is not a possibility, a simple furniture polish may be used. Always follow the manufacturer’s
instructions for using the polish and for safety concerns
Faucets
-Always blot dry any water from faucet surface. Allowing water to evaporate on the surface can lead to
build up of mineral deposits. Cleaning with a damp non-abrasive sponge and buffing it dry with a clean
soft cloth should help keep your product looking beautiful. To remove water spots, use warm water and
a soft, damp cloth. Hard water stains may be removed using a 50/50 solution of white vinegar and
water, followed by a thorough rinse with water.
-Certain foods, when left for prolonged periods, can cause pitting and corrosion. Examples include citric
fruit juices, salt, vinegar, mustard, pickles, mayonnaise, berries, tea, coffee grounds, spaghetti sauce,
etc. These foods may stain the faucet’s coating.
-Strong acids can damage stainless steel (i.e., photographic developing liquids or denture cleanser). If
they come in contact with the sink, they should be washed away immediately with clean water.
-Occasionally, apply a non-abrasive polish to prevent water deposits and remove build-up of household
soaps, creams, and sprays to all finishes. NEVER use abrasive cleansers, pads or steel wool, or chemical
cleaners of any kind (including window cleaner) on any product with a protective coating or custom
finish. Such cleaners will attack the protective coating and use will void the finish warranty. The use of
steam cleaners is not permitted. The high temperatures can damage products.
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Further Cleaning
-Faucets may be cleaned with soap and water, but if desired, the following household cleaners work on
most faucets (check product website for details):
Formula 409® Antibacterial All Purpose Cleaner, Green Works All-Purpose Cleaner or Fantastik®
All Purpose Cleaner, when used according to the manufacturers' instructions for use. Rinse and
dry thoroughly after use.
-When using spray cleaners, spray the cleaning solution into a soft cloth or sponge, never directly onto
the faucet. After cleaning, rinse thoroughly with clean water to remove any cleaner residue. Residues
of toiletries such as liquid soaps, shampoos, and shower gels, hair dyes, perfumes, aftershave, and nail
varnish can also cause damage. To keep from damaging the faucet surface, avoid using the following:
industrial cleaners and abrasive cleaners, such as those used for toilet bowls, green Scotch-Brite heavy
duty scrub sponges, Scrubbing Bubbles Bathroom Cleaner and Lysol Basin Tub, Soft Scrub, and Tile
Cleaner. Avoid products that state on the label that they remove tarnish and rust, and those containing
hydrofluoric, hydrochloric and/or phosphoric acids and caustic agents. Avoid harsh abrasives or
polishes. Avoid bleach-based cleaners.
-To preserve the luster of your faucet, occasionally apply a high quality non-abrasive wax, such as car
wax or furniture polish. For faucets with clear knob style handles, cleaners should be approved for
acrylics.
Flooring
Ceramic Flooring
-Porcelain tile is naturally resistant to germs and bacteria and it is also among the easiest of flooring
materials to clean. You can clean your porcelain tile with a damp sponge mop. A solution of 1/4 cup of
white vinegar to 2 gallons of water works best – allow time for drying. You can also sweep or vacuum.
Most common house hold tile cleaners are safe for use. Keep your grout in mind when choosing a tile
cleaner and be sure the cleaner is safe for both tile and grout
Glazed Tile
For glazed porcelain tiles, use the following instructions for general cleaning:
-Sweep or vacuum loose dirt and dust from the floor. An untreated dry dust mop is recommended
instead of a broom. Mop the floor with a mild cleaning solution (do not use wax, oil-based, or abrasive
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cleaners). Rinse the tile thoroughly with clean and clear water. Drying is also recommended – to
increase the shine and to prevent water spots.
Laminate Flooring
Do:
-Immediately wipe up wet areas from spills, foreign substances, or wet feet. Use a damp cloth
to blot up spills as soon as they happen. Never allow liquids to stand on your floor.
-Vacuum or sweep your floor frequently with a soft bristled broom, especially in high-traffic
areas and before using floor cleaners. This will prevent gritty dirt and particle buildup that can
scratch the floor’s surface. Don’t use vacuums with a beater bar or power rotary brush head.
Do not use any type of buffing or polishing machine on your laminate floors. A more frequent
dust, mopping or vacuuming schedule may be required in very sandy areas such as a beach
home.
-Do periodically clean the floor with cleaning products made specifically for laminate floor care.
For optimum results, we recommend Shaw's R2X Hard Surfaces Flooring Cleaner. Do not wash
or wet mop the floor with soap, water, oil-soap detergent, or any other liquid cleaning material.
This could cause swelling, warping, delamination, and joint-line separation, and void the
warranty. Allow time for floor to dry after washing.
-Using high-quality floor mats at entrances and exits are key to reducing laminate wear. They
collect and trap all the corrosive substances that can be tracked in from outdoors. Also use
mats in areas of constant pressure, such as in front of vanities, kitchen sinks and stoves
-Do carefully remove stubborn stains such as paint, oil, markers, lipstick and tar with an
acetone-based fingernail polish remover on a clean white cloth, then wipe the area with a
damp cloth to remove any remaining residue. Use ice to harden tough substances such as
candle wax or chewing gum and then gently scrape with a plastic scraper, such as a credit card.
Be careful not to scratch the flooring surface. Wipe area clean with a soft, slightly damp cloth
-Do maintain a normal indoor relative humidity level between 35% and 65% throughout the
year to minimize the natural expansion and contraction of the wood.
a. Heating season (Dry): A humidifier is recommended to prevent excess shrinkage due to low
humidity levels. Wood stove and electric heat tend to create very dry conditions.
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b. Non-Heating Season (Wet): An air conditioner, dehumidifier, or periodically turning on
your heating will help to maintain humidity levels during summer months.
-Do keep pets’ nails trimmed and their paws free of dirt, gravel, grease, oil, and stains.
-Do use protective window coverings to block fade-causing UV rays and excessive heat from
direct sunlight, and rearrange rugs and furniture periodically to help your floor age evenly.
-Do remove shoes with spiked or damaged heels before walking on floor.
-Do avoid exposure to water as much as possible during inclement weather
-Do use floor protectors and wide-load bearing leg bases/rollers to minimize the chance of
indentations and scratches from heavy objects. As a rule, the heavier the object, the wider the
floor protector. When you’re moving furniture, appliances or other heavy objects, use a dolly;
never slide or roll anything across the floor. If furniture has hard plastic or metal
casters/wheels, use protective mats underneath or replace them with soft rubber casters.
Don’t:
-Do not use soap-based detergents or "mop and shine" products, as these may leave a dull film
on your laminate floor.
-Do not use abrasive cleaners, steel wool, or scouring powder, which can scratch your floor.
And, in very sandy areas or at the beach, sweep or vacuum regularly.
-Do not wax or polish your floor
-Do not wet-mop or clean your floor with water or other liquid; for slightly damp maintenance,
lightly spray laminate cleaner on a duster and wipe dry immediately.
-Do not use any type of cleaning machine such as spray mops, steam cleaners/mops, power
cleaners or buffing machines.
-Do not use wax, polish, oils, soaps, detergents, shine enhancers, varnish, silicon or ammonia to
clean floor.
-Do not use harsh cleaning aids such as steel wool pads, any scouring pads containing metal or
scouring powders.
-Do not use 2-in-1 cleaners with polish that may contain acrylics or urethane polish to restore
gloss
Page 15 of 27
Natural Stone Flooring
-Natural stone needs to be sealed about once per year. Visit your local home improvement store for
products specifically created for your stone surface.
General Cleaning:
-For regular cleaning, we recommend DuPont™ StoneTech® Professional Stone & Tile Cleaner.
StoneTech is a ph neutral cleaner for use on all stone types. Mix 2 ounces of Stone & Tile Cleaner
concentrate in 1 gallon of warm or hot water. (Note: One gallon of concentrate makes 64 gallons of
cleaning solution). Apply mixed solution with a damp mop, sponge or appropriate professional cleaning
equipment. Clean entire area with a mop or sponge, changing water often to ensure that soil is not redeposited. On walls, kitchen counters or vanity tops, a spray bottle can be used to apply the cleaning
solution. Wipe or rinse cleaned area. Let area dry completely before using. You may also use DuPont™
StoneTech® Professional Stone & Tile Cleaner in the ready-to-use spray bottle or wipes.
-Stay away from cleaning with harsh chemicals (products containing lemon, vinegar or other acids,
highly alkaline, acidic, ammoniated, abrasive cleaners and/or bleach may break down the sealer,
adversely affecting repellency) they are not necessary for stone maintenance and will etch the finish of
calcareous stones (Travertine, Limestone, Onyx, Marble and Serpentine). Use ph neutral cleaners
specially formulated for tile and grout that are low VOC, non-hazardous and non-polluting, such as
DuPont’s StoneTech. Also, scouring powders or creams often contain abrasives that will scratch stone.
-Some soaps and shampoos, as well as hair dye will etch or stain stone surfaces.
-Many commercially available rust removers (laundry rust stain removers, toilet bowl cleaners) contain
trace levels of hydrofluoric acid (HF). This acid attacks silicates in addition to other minerals. All stones,
including granite and quartzite, will be attacked if exposed to HF.
Heavy-Duty Stone Cleaning:
-When some areas have been neglected, you will need to use a heavy-duty non-hazardous and nonpolluting stone cleaner and degreaser to effectively remove dirt, grease, grime, waxes and floor finishes.
An optimal heavy-duty cleaner should contain low percentages of volatile organic compounds. These
cleaning products are concentrated and designed to deep clean the stone without damaging it. Apply
the solution of the cleaner and water mixed to manufacturer instructions to the stone surface with a
sponge or mop. Allow setting for manufacturer-specified amount of time. Agitate with a sponge,
synthetic mop, and soft bristle brush or through the use of a floor-scrubbing machine. Mop up dirty
solution and buff dry. Be sure to change out the cleaning solution every 100 square feet to avoid
reintroducing dirty water during the cleaning process. Rinse thoroughly with clean water when finished.
After cleaning you may apply the Spray-Buff wax-type floor finish to enhance the natural shine.
Stain Removal:
Page 16 of 27
-For spills, blot the spill with a paper towel immediately. Don’t wipe the area, it will spread the spill.
Flush the area with water and mild soap and rinse several times. Dry the area thoroughly with a soft
cloth. Repeat as necessary.
-Stone poultice will remove stains and grout haze from stone. Poultice is a fine, nonacidic, absorptive
clay cleaning powder that removes deep-set oil stains, grease and light cementitious grout haze from
polished and unpolished natural stone.
CAUTION: Poultice may dull the shine of the polished stone. If this occurs you will need to use a marble
polish to restore the natural shine.
Restoration:
-If a marble finish has become dull, scratched or etched, you can restore the natural shine through the
use of a marble polish. Some marble polishes are available in kits. The process can be enhanced with the
use of floor buffing machines. The process is generally a re-crystallization process to remove fine
scratches and restore the original shine and polish to the stone. This is NOT an application of a topical
sealer or wax to cover-up damaged or worn surfaces.
Additional Resources:
https://www.marble-institute.com/stoneprofessionals/commercial_care_clean.pdf
http://www.daltile.com/upload/information/Daltile_Care_And_Maintenance.pdf
*For information on how to remove stains from natural stones, please see the Marble Institute of
America’s Stone Maintenance Guide (http://www.marble-institute.com/consumers/care.cfm).
Textured Tile
-A textured porcelain tile surface requires additional cleaning procedures. A standard wet-mopping will
not effectively clean a textured surface. For cleaning textured surfaces, follow these instructions:
-Sweep or vacuum dust and debris from the floor. When sweeping, use a soft-bristle broom and sweep
in 2 directions. First follow the direction of the tile, and then sweep diagonally. This will ensure the
removal of all foreign material that might be residing in the texture.
-Saturate the tile with a neutral cleaning solution, such as vinegar, with hot water and stir. Allow the
cleaning solution to remain on the floor 5 – 10 minutes. Scrub the floor with a brush; again using a twodirection method. Rinse the floor with clean, clear water to remove the cleaning solution. For high traffic
locations, it is recommended to clean the floor at least once per day and wet mop at regular intervals.
Always Remember:
Page 17 of 27
-Do not clean porcelain tile flooring with ammonia or with cleaners that contain bleach and/or acid. Acid
and ammonia based cleaners may modify grout color. Do not use wax, oil-based, abrasive cleaners, or
sealants. Agents that contain any dyes or colors are not recommended. Use rugs at entrances to
prevent dirt and grit from being tracked onto the tile flooring from outdoors. Do not use steel wool
pads, because loose steel particles may create rust stains in the grout.
Vinyl Flooring
-If your no-wax vinyl needs cleaning, wash it with a cleaner made specifically for no-wax floors. After
installation, maintain room temperature at 65 degrees Fahrenheit for 48 hours after installation is
completed. This assures proper curing, setting and bonding of products. The adhesive under your floor
needs time to thoroughly dry after installation. Therefore we recommend that you do not scrub or wash
your floor for five days following installation. For vinyl sheet, allow the seams to seal for 8 hours after
seam application. This will ensure the proper seam bond and a seamless finish. If seams are disturbed
before they’re dry, permanent damage may result.
1. Wipe spills up as soon as possible: Sure, vinyl flooring is moisture-resistant, but leaving spills on it for
longer than necessary can lead to staining. If something does spill, wipe it up right away with a clean,
soft towel. Clean up liquid spills as soon as they occur with a cloth or sponge. Don’t allow excess liquids
or wet areas – including your pet’s water bowl – to pool on the floor or they may stain or damage your
floor’s protective wear layer.
2. Vacuum and mop on a regular basis: When it comes to vinyl flooring, cleaning is important. After all,
you don’t want gunk and grime to settle in! Luckily, though, you don’t need any special cleaners. The
best vinyl flooring cleaning tips involve a frequent vacuuming and mopping. Do not use a beater bar
when vacuuming because it can visibly damage the floor surface. Do not use highly abrasive scrubbing
tools. Do not use steel wool, abrasive cleaners, or strong ammoniated or chlorinated type cleaners.
Don’t use soap-based detergents or “mop and shine” products as these can leave a dull film on the
surface of your floor. Also avoid paste wax or solvent-based polishes.
3. Be careful when you move heavy stuff: Lay a piece of plywood or a furniture pad over your vinyl
flooring anytime you have to move heavy furniture and appliances. And, even with something laid over
it, try not to drag heavy stuff over your vinyl flooring. That way, you can keep it from tearing or scuffing.
Occasionally, rearrange furniture to avoid indentation.
4. Don’t use rolling casters: These can really damage your vinyl flooring. But, if you absolutely have to
use them, opt for the double wheel type. Avoid wearing high heels or shoes with cleats on your
laminate flooring, and keep your pets’ nails trimmed.
5. Use doormats to prevent dirt from getting tracked in: Sand, dirt, and grit act like sandpaper if they get
ground into your vinyl. If they get trekked into your house and everyone starts walking on them, it
won’t be long before your vinyl flooring loses its shine and luster. We do NOT recommend the use of
rubber- or latex-backed mats because the chemical (antioxidant) used to keep the backing from
Page 18 of 27
becoming brittle can permanently stain your floor. We suggest a non-staining vinyl-backed mat or a
woven rug that is colorfast. Most of these products are identified "colorfast" by the manufacturer.
6. Put felt protectors under heavy furniture: Because it’s considered a resilient surface, vinyl flooring
“gives” a little bit. If heavy furniture sits on it without any protection, it can dent or buckle. But a little
bit of felt cushioning between the furniture and your floor can prevent it! As a general rule of thumb,
the heavier the item, the wider the floor protector needed.
*Be sure to check the manufacturer’s warranty for additional care instructions and recommendations.
Wood Flooring
General Cleaning:
-Wood floors should be swept once every week, as grit and dirt grind into the flooring and cause
damage.
-Wood floors should only ever be cleaned with water or the basic Bona brand cleaning products.
Reference your floor’s brand website for additional cleaners available for your specific floor. Differences
in sealed, pre-sealed or rustic floors, floor species, and flooring brand will dictate recommended
cleaning products for your floor. When cleaning your floor, do not flood the surface with liquids, as this
may cause the floor to swell. Make sure to soak up liquid spills immediately as excessive water causes
the floors to swell. Avoid wax, polishes, vinegar and “all-purpose” cleaners, since they dull the floor’s
finish.
-*If you have a Somerset Prefinished wood floor, only use Somerset Brand cleaners in order to keep the
floor’s warranty. This cleaner has been specially-formulated for the easy cleaning and care of flooring in
Somerset's Color, High Gloss, Homestyle, American Country, Character, Southern Antiques, Specialty,
and Value Collections. The use of other products not formulated for your Somerset floor may damage
your floor, and void the warranty. Visit Somersetfloors.com for more information.
General Care:
-Place mats or rugs near doorways and in high trafficked pathways to trap sand and grit. Place rugs or
mats in areas that are prone to spills, as well as common pivot points, for example: in front of the sink,
refrigerator and stove. Cotton mats are recommended because they're easily cleanable. Mats with
rubber backings can trap moisture on the floor and cause damage.
-Use protective pads or caps on the feet of all furniture.
-Trim your pet’s claws to help avoid scratches on the floor.
-When exposed to ultraviolet (sun) light, wood's natural oxidizing properties can cause the color of your
floor and finish to change, taking on an age-worn patina. This is especially true of bamboo flooring, as
Page 19 of 27
the sugars caramelize in sunlight over time. To keep a consistent color across your floor, rotate area rugs
on a regular basis and use window coverings to protect against sun exposure.
Grout
*When cleaning grout, be certain the solution you are using will not mar surrounding tile.
Self-Sealing Grout (StarQuartz2 Brand)
-Self-sealing grout makes a seal once applied and never needs to be re-sealed.
-Do not use vinegar or acid-based cleaners as they will weaken the grout. Neutral ph cleaners are
recommended for routine use, such as Dupont’s StoneTech Professional Cleaner (online and in stores).
-Wait 7 days after installation before exposing grouted area to cleaners.
Sanded and Un-Sanded Grouts
-Sealing the grout is recommended but not mandatory. When choosing a sealer, follow the
recommendations and instructions of the sealer manufacturer. It is recommended grout be resealed
once every year. Grout seals can be found at your local hardware store (Lowe’s, Home Depot, Ace
Hardware)
-Floors: Keep free from heavy traffic for at least 72 hours after grouting. Grout must be fully cured for 21
days before regular cleaning.
-Walls: Protect from impact, vibration and hammering on adjacent and opposite walls for 14 days after
tile installation. Grout must be fully cured for 21 days before regular cleaning.
-Grout products are produced to the highest quality of standards. To maintain a clean tile surface, use a
neutral-pH cleaner for maintaining the floor, followed by a clean-water rinse. Do not use harsh
chemicals to maintain the tile surface.
-Before proceeding with cleaning, consult the cleaner’s manufacturer for compatibility, use and
application instructions. Remove or rinse fatty acid residue from the grout surface to avoid potential
grout deterioration caused by prolonged exposure.
Paint
Wait at least two weeks before washing the newly painted surface. After that, clean with a mild
household detergent and a soft cloth or sponge.
Page 20 of 27
Shower Doors
Dos:
-After each use, a simple swipe of a squeegee will help maintain that “brand new” look. The glass needs
to be cleaned every few weeks using a damp microfiber cloth and a mild detergent or soap to remove
soap scum and grime. If you prefer, a general glass cleaner and a cloth are also suitable. The need to use
harsh cleansers or toxic chemicals is no longer necessary to maintain the pristine appearance of glass.
-Keep the surface clean of any kind of material attachments or contaminants, such as dust particles,
dirty liquid, finger prints or stains.
-To keep the stainless steel of your enclosure looking great for years to come, we recommend the
following procedures:
Use soft clean cloth, bristle brush or sponge and a neutral/mild cleaning liquid or warm water to
clean the surface. Wipe any water off the metal with a clean dry cloth after each shower. Make
sure your shower is properly ventilated, especially true for steamer units to release the humidity
from the enclosure. Clean rust spots caused by attachments on the surface using grinding
detergent or detergent specially for cleaning stainless steel.
Don’ts:
-Do not use cleaning mixtures containing bleaching ingredients/chlorine. Be careful not to scratch the
surface during cleaning.
-Do not use steel wool or an abrasive tool.
Suggested Products:
Always rinse the surface well with clean warm water after cleaning using a detergent, then wipe the
surface dry. The following products as preferred cleaners for surface protection:
Windex, Lysol 4in1 Bathroom Cleaner, Fantastic Orange Action, Green Works Natural Glass &
Surface Cleaner, Clean Shower Daily Shower Cleaner, or a mixture of 1 part vinegar to 5 parts
water.
-Lime Deposits: For areas with hard water, due to a higher concentrate of mineral deposits such as lime
and calcium, a build up may occur on the protective coating and not be easily removed with a mild
detergent. A solution of white vinegar and water (1 part vinegar to 5 parts water), will need to be used
occasionally to dissolve these deposits.
Abrasive Cleaner Warning:
Page 21 of 27
Do not use abrasive or acid-based cleaners when cleaning your shower enclosure. There are
some powerful cleaners on the market today. Abrasive, gritty or acid-based cleaners may
remove the surface of the glass and damage the coating, therefore voiding the warranty. It
probably wouldn't happen with a single application, but it's best to use appropriate types of
cleaners at all time.
Shower Walls
Corian/Onyx/Solid Surfaces:
Most cleaners will work very well with your product. The two most important aspects of cleaning are the
hardness of the water and the frequency of cleaning. For regular cleaning, use a cloth or sponge with
your favorite non-abrasive household cleaner. The acid in white vinegar will dissolve limestone, remove
soap scum, and kill mildew and is a natural safe product.
Avoid these cleaners:
Abrasive cleaners, Strong chlorinated solvents, Chloroform, Ketones, Methylene chloride (paint
removers), Very strong acids such as concentrated sulfuric and hydrochloric acids, Acid drain
cleaners should not be used and Surfaces exposed to these agents should be promptly flushed
with water. Contact for even a short period of time can cause surface damage, spots or staining.
Follow the recommended repair procedures described above as needed to repair and/or restore
the surface to its original condition. Severe damage caused by incompatible chemical contact
will require professional repair.
We recommend applying a protective / polishing product like Gel-Gloss™ after each cleaning. These
products will continually make cleaning the shower easier because of the protective polish they leave on
the Onyx product. Once again, avoid using abrasive household cleaners, if a cleaning product feels
"gritty," do not use it. The two most important aspects of cleaning are the hardness of the water and the
frequency of cleaning.
- Eliminate® is a shower cleaner that works well on everyday soap spots, calcium, and hard
water spots. The 25 oz. size bottle comes with a foaming sprayer. Works well for Onyx showers
and lavatories, shower door glass, tile, and bathtubs.
- Repel and Ultra Glass are Surface Sealers and Protectors which work well on Onyx showers,
lavatories, and shower doors (they also have some cleaning properties, but are mainly surface
protectors.) They help water bead off surfaces quickly, reducing water spots and making
cleaning easier.
Page 22 of 27
-The acid in White vinegar will dissolve limestone, remove soap scum, and kill mildew and is a
natural product.
Tile:
-For tiled shower walls, see the Tile category.
Shower head
-For general cleaning, refer to the section on cleaning your Faucet . To thoroughly clean and/or remove
mineral deposits on your showerhead, wipe the face of the showerhead (rubber nubbins if applicable) to
loosen and break away deposits. For stubborn deposits - unscrew the showerhead and soak it in a
50/50 vinegar and water solution for several hours. For stubborn deposits, rub with a toothbrush. Read
product warranty information before using vinegar/water solution.
Sinks
Enameled Cast Iron Sinks
-Rinse thoroughly and use a soft cloth to wipe the product dry after each use.
-In the rare occurrence of stubborn stains, use abrasive cleaners sparingly. Do not use steel wool, wire
brushes or abrasive sponge pads.
-Be careful not to leave dirty dishes, coffee grounds, tea bags or other staining materials in contact with
the enamel surface for extended periods of time.
Suggested Cleaners:
KOHLER Cast Iron Cleaner, Fantastik Antibacterial Heavy Duty, Formula 409 Antibacterial AllPurpose, Green Works All-Purpose, Soft Scrub Gel with Bleach
Ceramic
-For everyday dirt and stains we recommend a mild dish soap or detergent with warm water and use of
a soft cloth to remove normal dirt and stains. Rinse thoroughly after cleaning and dry with a soft dry
cloth to restore original luster of material. For harder to clean stains we recommend using 50/50 water
and bleach solution or non-abrasive cleaner. Rinse thoroughly after cleaning and dry with a soft dry
cloth. Do not use harsh abrasives or caustic cleaners containing ammonia or alkalis to clean sink.
Page 23 of 27
Stainless steel
Dos:
-Clean stainless steel once a week. The best form of maintenance is frequent, regular cleanings. A little
bit of cleaning on a regular basis is preferable to a major cleaning on a sporadic basis. After every use,
rinse thoroughly, then wipe the sink dry with a clean soft cloth. Wiping is the key; this will inhibit water
spotting and mineral deposits in severe hard water conditions.
-Apply Stainless steel cleaner/polish with a nonabrasive cloth or sponge, working with, not against, the
grain.
-The best method of preventative maintenance is to ensure that the sink is clean, dry and exposed to
room atmosphere when not in use. Rinse and towel dry the sink after each use in order to minimize
major cleanups, keeping it shiny and relatively free of water spots. This is particularly appropriate where
water may have a high mineral content. Should a mineral deposit build up over time, use a weak
solution of vinegar and water to remove the deposit, followed by flushing the surface with water.
Don’ts:
-Do not use any abrasive cleaners such as Old Dutch, Comet or Cameo, or scrub pads or Steel wool, as
these products will dull and tarnish the finish.
- Do not use chlorine bleach in your stainless steel sink, as chlorine will attack the protective layer that
makes stainless steel truly stainless. The risk of damage is proportional to the concentration of the
chlorine and the duration of exposure between the sink and the chlorine agent. Always dilute any
antibacterial product used and wipe up any spills. Note: some antibacterial soaps may contain chlorine
compounds.
-Certain foods such as pickles, mayonnaise, mustard and salt laden foodstuffs can cause pitting of the
sink surface if left unattended for prolonged periods.
-Do not leave rubber dish mats, wet sponges or cleaning pads in the sink overnight as they will trap
water underneath which could lead to staining and discoloration of the sink surface. The unique
properties of stainless steel are dependent upon exposure of the surface to the atmosphere.
-Any accidental contact of the sink with photographic chemicals or soldering fluxes should be addressed
by an immediate rinsing and cleaning of the sink.
-Steel wools pads should never be used to clean your sink as they will leave a residue of small iron
particles. They may not even be readily visible, but they most certainly will lead to rusting and corrosion
of the sink. For similar reasons do not leave any mild steel or cast iron cookware or implements
anywhere on the sink for extended periods of time. The combined presence of iron and moisture with
stainless steel can only lead to surface corrosion and staining of the sink.
Page 24 of 27
Suggested Cleaners:
Blancoclean, Bar Keeper’s Friend, Soft Scrub with Bleach, Zud, Gordon’s Miracle Shine, Shiney
Sinks Plus, Fantastik Antibacterial Heavy Duty, Formula 409 Antibacterial All Purpose Cleaner.
Always rinse the sink after using a cleaning agent, and wipe the sink dry to discourage any water
spotting.
Surface Rust & Stains:
-Stainless steel does not rust. If something external has caused rust on the surface, Gordon’s Miracle
Shine, Flitz, Soft Scrub with Bleach, Zud and Bar Keeper’s Friend are all effective at removing “surface”
residue such as: tarnish, rust, lime deposits and hard water stains. Use sparingly, follow the directions on
the bottle, rinse thoroughly with water after use. Reference your product’s warranty before applying
such products.
Scratches:
-Scratches are inevitable in any sink material, including stainless steel. Over time, these scratches will
become uniform with the sink’s grain. It is recommended to purchase a custom sink grid to sit in the
bottom of the sink and protect against scratches. Most minor scratches can be softened with a Scotch
Brite (soft scour) pad, accompanied with a deep cleansing agent such as Bar Keeper’s Friend, comet,
ETC. Wet pad, apply cleansing agent, rub with the “grain” or finish of the sink (note: do not rub against
the grain or rub in just one area. This may dull the finish. Rub across the entire surface for a uniform
appearance) and then rinse thoroughly. For severe scratches, secure a pumice rubbing compound from
a hardware store, and follow the directions on the package. Reference your product’s warranty before
applying such products.
Tile
When working with any tile type, be certain the solution used is safe for your grout.
Accent Tile/Decorative Tile
Normal cleaning of glass mosaic tile can be done with room temperature water and a rag. For a
more thorough cleaning and to remove stubborn dirt and stains, use any of the many tile and
grout cleaners available through tile dealers or home centers.
Shell mosaics consist primarily of Calcium Carbonate, which reacts with acids including vinegar,
acidic foods and carbonated beverages. We recommend cleaning with a damp cloth or a gentle
furniture polish cleaner
Page 25 of 27
Glazed Tile
-Contaminants and spills on a glazed ceramic tile are, generally, easier to clean than most other
unglazed ceramic and porcelain surfaces. Glazed tile products should be cleaned routinely with an allpurpose, low VOC household or commercial cleaner. The product chosen should also be grout joint
cleaning compatible. The type of product may vary depending on the tile application and use. A
multipurpose spray cleaner, which removes soap scum, hard water deposits, and mildew designed for
everyday use can be used on wall tile areas in residential baths and showers.
-The entire area should be cleaned and scrubbed with cleaner solution through the use of a cotton mop,
cloth, sponge, or non-metallic brush. The entire area should be rinsed with clean water to remove any
cleaning solution residue. Remember that you should sweep or vacuum floor areas prior to cleaning to
remove any dust or debris. Routine cleaners should never contain hazardous or polluting products
including, but not limited to acids or ammonia. Acids can damage the grout and the glazed surface of the
tile, and ammonia can discolor the grout.
Unglazed Tile
-Unglazed tile should be cleaned routinely with tile cleaners that have a neutral pH for safe regular use.
These cleaners are better suited at removing grease, oils and normal spills from unglazed products. The
product chosen should also be compatible with cleaning the grout joints.
Natural Stone Tile
-Natural stone needs to be sealed about once per year. Visit your local home improvement store for
products specifically created for your stone surface.
General Cleaning:
-For regular cleaning, we recommend DuPont™ StoneTech® Professional Stone & Tile Cleaner.
StoneTech is a ph neutral cleaner for use on all stone types. Mix 2 ounces of Stone & Tile Cleaner
concentrate in 1 gallon of warm or hot water. (Note: One gallon of concentrate makes 64 gallons of
cleaning solution). Apply mixed solution with a damp mop, sponge or appropriate professional cleaning
equipment. Clean entire area with a mop or sponge, changing water often to ensure that soil is not redeposited. On walls, kitchen counters or vanity tops, a spray bottle can be used to apply the cleaning
solution. Wipe or rinse cleaned area. Let area dry completely before using. You may also use DuPont™
StoneTech® Professional Stone & Tile Cleaner in the ready-to-use spray bottle or wipes.
-Stay away from cleaning with harsh chemicals (products containing lemon, vinegar or other acids,
highly alkaline, acidic, ammoniated, abrasive cleaners and/or bleach may break down the sealer,
adversely affecting repellency) they are not necessary for stone maintenance and will etch the finish of
calcareous stones (Travertine, Limestone, Onyx, Marble and Serpentine). Use ph neutral cleaners
Page 26 of 27
specially formulated for tile and grout that are low VOC, non-hazardous and non-polluting, such as
DuPont’s StoneTech. Also, scouring powders or creams often contain abrasives that will scratch stone.
-Some soaps and shampoos, as well as hair dye will etch or stain stone surfaces.
-Many commercially available rust removers (laundry rust stain removers, toilet bowl cleaners) contain
trace levels of hydrofluoric acid (HF). This acid attacks silicates in addition to other minerals. All stones,
including granite and quartzite, will be attacked if exposed to HF.
Heavy-Duty Stone Cleaning:
-When some areas have been neglected, you will need to use a heavy-duty non-hazardous and nonpolluting stone cleaner and degreaser to effectively remove dirt, grease, grime, waxes and floor finishes.
An optimal heavy-duty cleaner should contain low percentages of volatile organic compounds. These
cleaning products are concentrated and designed to deep clean the stone without damaging it. Apply
the solution of the cleaner and water mixed to manufacturer instructions to the stone surface with a
sponge or mop. Allow setting for manufacturer-specified amount of time. Agitate with a sponge,
synthetic mop, and soft bristle brush or through the use of a floor-scrubbing machine. Mop up dirty
solution and buff dry. Be sure to change out the cleaning solution every 100 square feet to avoid
reintroducing dirty water during the cleaning process. Rinse thoroughly with clean water when finished.
After cleaning you may apply the Spray-Buff wax-type floor finish to enhance the natural shine.
Stain Removal:
-For spills, blot the spill with a paper towel immediately. Don’t wipe the area, it will spread the spill.
Flush the area with water and mild soap and rinse several times. Dry the area thoroughly with a soft
cloth. Repeat as necessary.
-Stone poultice will remove stains and grout haze from stone. Poultice is a fine, nonacidic, absorptive
clay cleaning powder that removes deep-set oil stains, grease and light cementitious grout haze from
polished and unpolished natural stone.
CAUTION: Poultice may dull the shine of the polished stone. If this occurs you will need to use a marble
polish to restore the natural shine.
Restoration:
-If a marble finish has become dull, scratched or etched, you can restore the natural shine through the
use of a marble polish. Some marble polishes are available in kits. The process can be enhanced with the
use of floor buffing machines. The process is generally a re-crystallization process to remove fine
scratches and restore the original shine and polish to the stone. This is NOT an application of a topical
sealer or wax to cover-up damaged or worn surfaces.
Additional Resources:
https://www.marble-institute.com/stoneprofessionals/commercial_care_clean.pdf
Page 27 of 27
http://www.daltile.com/upload/information/Daltile_Care_And_Maintenance.pdf
*For information on how to remove stains from natural stones, please see the Marble Institute of
America’s Stone Maintenance Guide (http://www.marble-institute.com/consumers/care.cfm).
Toilet
Dos:
Use a detergent or non-abrasive toilet cleaner.
Use a soft-bristled plastic brush to clean your toilet.
Wipe any splashes of cleaner solutions from plastic or plated surfaces immediately.
Don'ts:
Do not use in-tank toilet cleaners as they can damage the flush valve or other working parts.
Do not use cleansers, polishing powders or detergents that include gritty or coarse particles which
might scratch the china surface.
Do not use acid or alkaline detergents or cleaners which could etch the china surface.
Do not use metal scrub brushes or steel wool to clean your toilet.
Suggested Products:
Clorox Disinfecting Bathroom Cleaner, Comet Bathroom Cleaner, Fantastik Antibacterial Heavy Duty,
Formula 409 Antibacterial All Purpose, Green Works All-Purpose, Lysol Bathroom Cleaner, Soft Scrub
Gel with Bleach, Soft Scrub Lemon Cleanser, Tilex Bathroom Cleaner, Super Iron Out Rust Stain
Remover (For Rust Removal), Bar Keeper’s Friend (For Rust Removal)
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