Cisco Catalyst Express 500 User guide

Reset the Catalyst Express 500 Series Switches to
Default Factory Settings
Document ID: 70874
Introduction
Prerequisites
Requirements
Components Used
Conventions
Background Information
Reset to Factory Defaults
Reset the Switch Using the Device Manager
Reset the Switch When the Device Manager Is Not Available
Initial Switch Configuration
Related Information
Introduction
In certain situations, it is desirable to restore the Catalyst switch configuration to the original default factory
settings. This is useful when you want to remove an undesirable configuration that is in the switch. If you
have configured a switch and the configuration has become very complex, or if you want to move a switch
from one network to other, or if you forget the password for the switch, you can reset the switch to factory
defaults and configure it as a new switch. This document provides the step−by−step procedure to reset the
Cisco Catalyst Express 500 Series Switches to factory default settings.
Prerequisites
Requirements
There are no specific requirements for this document.
Components Used
The information in this document is based on these software and hardware versions, but not restricted to
specific software and hardware versions:
• Cisco Catalyst Express 500G−12TC that runs Cisco IOS® Software Release 12.2(25)SEG
• A PC or laptop with Windows 2000 or Windows XP installed
• A web browser (Internet Explorer 5.5, 6.0 and later, or Netscape 7.1 and later) with JavaScript
enabled
The information in this document was created from the devices in a specific lab environment. All of the
devices used in this document started with a cleared (default) configuration. If your network is live, make sure
that you understand the potential impact of any command.
Conventions
Refer to Cisco Technical Tips Conventions for more information on document conventions.
Background Information
The Catalyst Express 500 Series Switches can only be managed through the embedded Device Manager GUI,
which is in the Catalyst Express switches, or with Cisco Network Assistant. Refer to Software Downloads (
registered customers only) to download Cisco Network Assistant.
The Device Manager is a graphical device management tool that configures, monitors, and troubleshoots the
switch. The simplest method to configure, manage, and monitor the switch is to use the Device Manager. You
can display the Device Manager from anywhere in your network through a web browser, such as Microsoft
Internet Explorer or Netscape Navigator.
Reset to Factory Defaults
The Catalyst Express 500 Series Switches can be set to factory defaults with two different procedures:
• Reset the Switch Using the Device Manager (recommended)
• Reset the Switch When the Device Manager Is Not Available
Reset the Switch Using the Device Manager
If you cannot solve a problem through the diagnostic report or by reconfiguring a feature, either a restart or
reset of the switch might help to solve the problem or help you to eliminate probable causes. Complete these
steps in order to use the Device Manager to reset the switch:
1. From the Device Manager, choose Configure > Restart / Reset.
2. Choose Reset the switch to factory defaults, and then restart the switch. Then click Submit.
This reset of the switch to factory defaults deletes all customized switch settings, which includes the
IP address. The same software image is retained.
3. Click OK in order to continue the reset of the device.
The switch automatically reloads in 60 seconds. A counter displays the time that remains for the
reload.
4. After the switch completes the reload, configure the switch again.
This is described in the Initial Switch Configuration section.
Reset the Switch When the Device Manager Is Not Available
These are the prerequisites in order to reset the switch without the Device Manager:
• You must have physical access to the switch.
• At least one switch port is enabled and is not connected to any device.
• A PC or laptop with Windows 2000 or Windows XP installed. A web browser with JavaScript
enabled.
Complete these steps:
1. The LAN adapter of the PC/laptop must be configured to obtain the IP address via DHCP. Complete
these steps in order to configure the PC:
a. Choose Start > Settings > Network and Dial−up Connections.
b. Choose the Local Area Connection for the concerned LAN adapter. Right−click and choose
Properties.
c. From the list, choose Internet Protocol (TCP/IP) and click Properties.
d. Choose the Obtain an IP address automatically option. Click OK.
e. Click OK in order to complete the configuration.
Note: If required, restart the PC in order to enable the configured settings.
2. Unplug the power cord from the switch.
3. While you plug the power back in to the switch, press and hold Setup.
4. Wait until all LED indicator (System, Alert, and PoE) lights turn amber and release Setup.
The system LED blinks green and eventually turns to amber.
5. When you see that one of the switch port LEDs blinks green, connect your PC directly to that switch
port.
The LEDs on the PC and the switch port blink green while the switch configures the connection. This
takes about one minute.
6. Open a web browser. Complete these steps if the browser does not pull up the GUI automatically:
a. Issue the ipconfig command in order to view the dynamic address allocation.
The switch configures its management address as the Default Gateway for the LAN adapter
card of the PC.
b. From the browser, go to the mentioned IP address. For example, http://10.0.0.1.
7. From the Software Recovery window, choose one of these options:
♦ Erase system configuration (recommended)Use this option to delete all the configuration
settings on the switch, including the IP address, user names, and passwords, but retain the
software image. If you choose this option, you must set up the switch again, as described in
the Initial Switch Configuration section.
♦ Erase system configuration and Boot with the factory default IOS imageUse this option
to delete all of the configuration settings on the switch and to change to the factory default
software image. All files on the switch Flash image are deleted and the switch returns to using
the factory default image. If you choose this option, you must set up the switch again, as
described in the Initial Switch Configuration section.
8. Click OK in order to accept the warning and continue to erase the system configuration.
9. After the switch completes the reload, configure the switch again, as described in the Initial Switch
Configuration section.
Initial Switch Configuration
Complete these steps in order to perform the initial setup of the switch. Refer to the Getting Started Guide for
the Catalyst Express 500 Switches for more information on this configuration procedure.
1. Make sure nothing is connected to the switch.
2. Power on the switch.
3. Wait for the setup LED to blink green.
4. Press Setup when it blinks green. One of the switch port LEDs blinks green.
5. Connect your PC/laptop directly to the switch port that blinks green.
The LAN adapter of the PC/laptop must be configured to receive the IP address via DHCP. The LEDs
on the PC and the switch port blink green while the switch configures the connection. This takes
about one minute.
6. Open a web browser. Complete these steps if the browser does not pull up the GUI automatically:
a. Issue the ipconfig command in order to view the dynamic address allocation.
The switch configures its management address as the Default Gateway for the LAN adapter
card of the PC.
Note: For Cisco IOS Software FY series releases, the management IP address is 10.0.0.1. For
Cisco IOS Software SEG series releases, the IP address is 169.254.0.1.
b. From the browser, go to the mentioned IP address. For example, http://169.254.0.1.
7. Enter the Network Settings and Optional Settings (if required). Click Submit in order to save changes
and finish basic configuration.
8. Enter the configured User Name and Password in order to continue the configuration of the switch.
9. For the Smartports dialog window:
♦ Click Yes and Submit in order to accept the predefined port roles. The Smartports window
appears. You can change the predefined roles or apply new port roles.
♦ Click No and Submit in order to apply the Smartports roles yourself.
10. Restart the switch without turning off the power.
The switch automatically reloads in 60 seconds. A counter displays the time that remains for the
reload.
11. Close the web browser.
12. Reconfigure the LAN adapter with an IP address within the same subnet of the new management
address of the switch.
13. When the switch comes up, open a web browser and go to
http://<CE500_Management_IP_Address> . For example, http://172.16.100.100.
Note: Once the initial configuration is completed, the switch can be managed through any switch port
which is configured for the same VLAN as that of the management IP address.
14. Refer to Catalyst Express 500 Series Switches Configuration Example for more information on how
to configure Smartports and other features in the switch.
Related Information
• Catalyst Express 500 Series Switches Configuration Example
• Getting Started Guide for the Catalyst Express 500 Switches
• User Guide for the Catalyst Express 500 Switches
• LAN Product Support Pages
• LAN Switching Support Page
• Technical Support & Documentation − Cisco Systems
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Updated: Jun 13, 2008
Document ID: 70874