Adaptec | RAID 81605ZQ with maxCache | User's Guide | maxView Storage Manager User`s Guide

maxView Storage Manager User`s Guide
.
maxView Storage
Manager User's Guide
CDP-00285-06-A Rev. A
Released
Issue : May 2015
maxView Storage Manager User's Guide
Copyright © 2015 PMC-Sierra, Inc. All rights reserved.
The information in this document is proprietary and confidential to
PMC-Sierra, Inc. In any event, no part of this document may be reproduced
or redistributed in any form without the express written consent of
PMC-Sierra, Inc.
CDP-00285-06-A Rev. A, Issue
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Revision History
Issue
Issue Date
Details of Change
1.08
May 2015
Adaptec maxView Storage Manager Version 1.08
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maxView Storage Manager User's Guide
Contents
Adaptec by PMC Product Support..............................................................................................................................8
Software License Agreement......................................................................................................................................9
1 About this Guide...................................................................................................................................................12
What You Need to Know Before You Begin..................................................................................................12
Terminology Used in this Guide...................................................................................................................12
How to Find More Information....................................................................................................................13
2 Introduction to maxView Storage Manager..........................................................................................................14
Getting Started.............................................................................................................................................14
About maxView Storage Manager ...............................................................................................................14
About the maxView Storage Manager Agent .................................................................................15
About the maxView Storage Manager Web Server.........................................................................15
About the maxView Storage Manager CIM Server..........................................................................15
System Requirements..................................................................................................................................16
Browser Support..........................................................................................................................................16
Typical Storage Space Configurations...........................................................................................................17
A Simple Storage Space...................................................................................................................17
An Advanced Storage Space............................................................................................................17
Continuing to Grow Your Storage Space..........................................................................................18
3 Installing maxView Storage Manager....................................................................................................................19
Before You Begin the Installation.................................................................................................................19
Gather Installation Information.......................................................................................................19
Download the Installation Packages................................................................................................19
Installing on Windows..................................................................................................................................20
Installing on Red Hat, CentOS, SuSE, or Fedora Linux..................................................................................21
Installing on Debian or Ubuntu Linux...........................................................................................................21
Installing on Solaris......................................................................................................................................22
Installing on VMware...................................................................................................................................22
Installing on Citrix XenServer.......................................................................................................................23
Installing on a Guest Operating System.......................................................................................................23
Installing on a Windows Guest OS...................................................................................................23
Installing on a Linux Guest OS..........................................................................................................24
Running maxView Storage Manager from a Bootable USB Image ..............................................................25
Uninstalling maxView Storage Manager......................................................................................................26
Uninstalling from Windows.............................................................................................................26
Uninstalling from Red Hat, CentOS, SuSE, or Fedora Linux..............................................................26
Uninstalling from Debian or Ubuntu Linux......................................................................................26
Uninstalling from Solaris..................................................................................................................26
Uninstalling from VMware...............................................................................................................27
4 Exploring maxView Storage Manager...................................................................................................................28
Starting maxView Storage Manager and Logging In ....................................................................................28
Working in maxView Storage Manager........................................................................................................28
Overview of the Main Window....................................................................................................................29
The Enterprise View ........................................................................................................................29
What do the Enterprise View Icons Mean? ......................................................................31
The Ribbon ......................................................................................................................................31
The Storage Dashboard...................................................................................................................32
Checking System Status from the Main Window.........................................................................................32
Revealing More Device Information ............................................................................................................33
Getting Help.................................................................................................................................................34
Logging Out of maxView Storage Manager..................................................................................................36
5 Building Your Storage Space.................................................................................................................................37
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Overview......................................................................................................................................................37
Choosing a Management System.................................................................................................................37
‘Local’ or ‘Remote’?.........................................................................................................................37
Logging in on the Local System .......................................................................................................38
Starting maxView Storage Manager on Remote Systems............................................................................38
Starting the Agent Only ..................................................................................................................38
Windows.............................................................................................................................39
Linux or VMware.................................................................................................................39
Solaris..................................................................................................................................39
Logging into Remote Systems from the Local System..................................................................................40
Creating Logical Drives.................................................................................................................................41
Express Configuration .....................................................................................................................41
Custom Configuration......................................................................................................................43
Partitioning and Formatting Your Logical Drives..............................................................................46
Creating Logical Drives on Other Systems in Your Storage Space....................................................46
6 Protecting Your Data.............................................................................................................................................47
Creating and Managing Hot Spares..............................................................................................................47
Hot Spare Limitations......................................................................................................................47
Global Spare or Dedicated Spare?...................................................................................................47
Designating a Global Hot Spare.......................................................................................................47
Assigning a Dedicated Hot Spare or Pool Hot Spare........................................................................48
Deleting a Global Hot Spare ............................................................................................................49
Removing or Deleting a Dedicated Hot Spare.................................................................................50
Enabling Copyback.......................................................................................................................................51
Enabling Automatic Failover........................................................................................................................52
Enabling Controller Cache Preservation.......................................................................................................53
7 Modifying Your Storage Space..............................................................................................................................54
Understanding Logical Drives.......................................................................................................................54
Creating and Modifying Logical Drives.........................................................................................................54
Including Different-sized Disk Drives in a Logical Drive...................................................................55
Creating a Logical Drive Using Available Segments.........................................................................56
Creating a Hybrid RAID Logical Drive ..............................................................................................56
Fine-tuning Logical Drives............................................................................................................................57
Renaming a Logical Drive.................................................................................................................57
Changing the Read Cache Setting....................................................................................................58
Changing the Write Cache Setting...................................................................................................58
Changing the Stripe Size .................................................................................................................59
Changing the Initialize Method .......................................................................................................59
Optimizing Logical Drive Performance.........................................................................................................59
Verifying Logical Drives................................................................................................................................60
Verifying and Fixing a Logical Drive.................................................................................................61
Enabling/Disabling Background Consistency Check........................................................................62
Increasing the Capacity of a Logical Drive....................................................................................................62
Changing the RAID Level of a Logical Drive..................................................................................................63
Erasing a Logical Drive..................................................................................................................................64
Deleting a Logical Drive................................................................................................................................64
Deleting all Logical Drives on a Controller....................................................................................................65
Maintaining an Energy-Efficient Storage Space............................................................................................66
Setting Power Management Options for a Logical Drive.................................................................66
Setting Power Management Options for a Controller.....................................................................67
Disabling Power Management for a Logical Drive...........................................................................68
8 Working with maxCache Devices..........................................................................................................................70
Creating a maxCache Device........................................................................................................................70
Configuring maxCache for a Logical Drive....................................................................................................71
Configuring maxCache for a Controller........................................................................................................72
Setting the maxCache Flush and Fetch Rate ...............................................................................................72
Verifying and Fixing the maxCache Device...................................................................................................73
Deleting the maxCache Device.....................................................................................................................74
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Using maxCache with Adaptec Series 6Q Controllers..................................................................................74
Analyzing maxCache Performance ..............................................................................................................75
9 Working with Scheduled Tasks..............................................................................................................................76
Scheduling a Task.........................................................................................................................................76
Monitoring Tasks .........................................................................................................................................77
What if a Task Misses its Start Time?...............................................................................................78
Modifying a Task ..........................................................................................................................................78
Deleting a Task ............................................................................................................................................79
10 Maintaining Physical Devices..............................................................................................................................80
Viewing Device Properties ..........................................................................................................................80
Locating Drives in Your Storage Space..........................................................................................................80
Locating a Disk Drive........................................................................................................................81
Locating Physical Disks in a Logical Drive.........................................................................................81
Locating SSDs in the maxCache Device............................................................................................82
Working with Failed or Failing Disk Drives...................................................................................................83
Replacing Disk Drives in a Logical Drive...........................................................................................83
Setting a Disk Drive to ‘Failed’.........................................................................................................83
Initializing, Uninitializing, and Erasing Disk Drives.......................................................................................84
Initializing a Disk Drive ....................................................................................................................84
Uninitializing a Disk Drive................................................................................................................85
Initializing/Uninitializing all Drives on a Controller .........................................................................86
Erasing a Disk Drive .........................................................................................................................87
Verifying and Fixing a Disk Drive..................................................................................................................87
Configuring the Physical Drive Write Cache Policy.......................................................................................88
Configuring the Global Physical Drive Write Cache Policy...............................................................88
Configuring the Write Cache Policy for an Individual Drive.............................................................89
Working with Controllers.............................................................................................................................90
Silencing a Controller Alarm............................................................................................................90
Disabling a Controller Alarm............................................................................................................90
Rescanning a Controller...................................................................................................................91
Setting a Controller's Default Task Priority......................................................................................91
Enabling Native Command Queuing on a Controller.......................................................................91
Setting the Connection Speed for a Controller................................................................................92
Working with System Alarms.......................................................................................................................92
Updating Controller, Enclosure, and Disk Drive Firmware...........................................................................93
Before You Begin..............................................................................................................................93
Updating the Controller Firmware ..................................................................................................93
Updating the Disk Drive Firmware ..................................................................................................97
Updating the Enclosure Firmware ..................................................................................................98
11 Monitoring Status and Activity.........................................................................................................................100
Monitoring Options....................................................................................................................................100
Checking Status from the Main Window ...................................................................................................100
Viewing Activity Status in the Event Log........................................................................................101
What Do the Event Status Icons Mean?............................................................................101
Viewing Task Status in the Task Log...............................................................................................102
Viewing Component Status in the Storage Dashboard..................................................................102
Monitoring Enclosure Status.............................................................................................104
Viewing SMART Statistics..................................................................................................105
Viewing Storage Space Usage in Chart View.................................................................................105
Notifying Users by Email About Status and Activity ..................................................................................106
Setting Up Email Notifications.......................................................................................................106
Sending a Test Message.................................................................................................................109
Modifying or Removing an Email Recipient ..................................................................................110
Modifying Email Server Settings....................................................................................................111
Disabling Email Notifications.........................................................................................................111
Broadcasting Alerts About Status and Activity ..........................................................................................111
Monitoring Status and Activity with SNMP Traps .....................................................................................112
Monitoring Advanced Statistics about Activity in Your Storage Space.......................................................112
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Setting up Statistics Logging..........................................................................................................113
Viewing Advanced Statistics..........................................................................................................114
Resetting the Statistics Counters...................................................................................................115
Changing an Operating System's Event Log Setting...................................................................................115
12 Managing Your Storage Space..........................................................................................................................117
Deploying Servers ......................................................................................................................................117
Creating a Server Template File.....................................................................................................117
Duplicating the Server Template....................................................................................................117
Managing Remote Systems........................................................................................................................119
Adding Remote Systems with the Wizard......................................................................................119
Manually Adding a Remote System...............................................................................................119
Removing a Remote System..........................................................................................................120
Changing the Auto-Discovery Settings...........................................................................................121
Clearing the Controller Configuration........................................................................................................122
Changing the Agent Base Port Setting........................................................................................................123
13 Solving Problems...............................................................................................................................................125
General Troubleshooting Tips....................................................................................................................125
Identifying a Failed or Failing Component..................................................................................................125
Recovering from a Disk Drive Failure.........................................................................................................126
Failed Disk Drive Protected by a Hot Spare...................................................................................126
Failed Disk Drive Not Protected by a Hot Spare.............................................................................126
Failure in Multiple Logical Drives Simultaneously.........................................................................126
Disk Drive Failure in a RAID 0 Logical Drive...................................................................................127
Multiple Disk Drive Failures in the Same Logical Drive .................................................................127
Forcing a Logical Drive with Multiple Drive Failures Back Online .................................................128
Rebuilding Logical Drives............................................................................................................................128
Creating a Support Archive File..................................................................................................................128
Appendix A Silent Installation on Windows and Linux...........................................................................................130
Completing a Silent Installation.................................................................................................................130
Windows Silent Installation...........................................................................................................130
Switches, Properties, and Values ......................................................................................131
Linux Silent Installation..................................................................................................................131
Example Command Line Installations........................................................................................................132
Appendix B Configuring SNMP Notifications on Windows and Linux....................................................................133
Setting Up SNMP Notifications on Windows..............................................................................................133
Setting Up SNMP Notifications on Linux....................................................................................................134
Appendix C Using the maxView Plugin for VMware vSphere Web Client..............................................................135
Installing the maxView Plugin for vSphere Web Client..............................................................................135
Starting the maxView Plugin for vSphere Web Client................................................................................136
Monitoring maxView Resources in vSphere Web Client............................................................................137
Appendix D Selecting the Best RAID Level.............................................................................................................140
Comparing RAID Levels..............................................................................................................................140
Understanding Drive Segments..................................................................................................................140
Non-redundant Logical Drives (RAID 0)......................................................................................................141
RAID 1 Logical Drives .................................................................................................................................141
RAID 1 Enhanced Logical Drives.................................................................................................................142
RAID 10 Logical Drives................................................................................................................................143
RAID 5 Logical Drives..................................................................................................................................144
RAID 5EE Logical Drives..............................................................................................................................145
RAID 50 Logical Drive.................................................................................................................................146
RAID 6 Logical Drives..................................................................................................................................147
RAID 60 Logical Drives................................................................................................................................147
Appendix E Icons At-a-Glance................................................................................................................................148
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Adaptec by PMC Product Support
If you have questions about installing or using your Adaptec by PMC product, check this document
first—you will find answers to most of your questions. If you need further assistance, use the support
options listed below. To expedite your service, have your computer in front of you.
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1
About this Guide
Adaptec maxView Storage Manager™ is a browser-based software application that helps you build a
storage space using Adaptec RAID controllers, disk drives, and enclosures, and then manage your stored
data, whether you have a single RAID controller installed in a server or multiple RAID controllers, servers,
and enclosures.
This guide describes how to install and use Adaptec maxView Storage Manager (called simply maxView
Storage Manager in the remainder of this guide) to build and manage direct attached storage—a RAID
controller and disk drives which reside inside, or are directly attached to, the computer accessing them,
similar to the basic configurations shown in the figures below:
Server with Adaptec RAID
controller and disk drives
System running maxView
Storage Manager
Network
Connection
Server with Adaptec RAID
controller and disk drives
System running maxView
Storage Manager
Server with Adaptec RAID controller
running maxView Storage Manager
Storage enclosures with
disk drives installed
What You Need to Know Before You Begin
This guide is written for data storage and IT professionals who want to create a storage space for their
online data. You should be familiar with computer hardware, operating system administration, and
Redundant Array of Independent Disks (RAID) technology.
If you are using maxView Storage Manager as part of a complex storage system, with multiple servers,
enclosures and RAID controllers, you should be familiar with network administration, have knowledge
of Local Area Networks (knowledge of storage area networks (SANs) is not required), and be familiar
with the input/output (I/O) technology of the storage devices on your network, such as Serial ATA (SATA)
or Serial Attached SCSI (SAS).
Note: Because this guide covers multiple Adaptec RAID products, some of the features
and functions described may not be available for your controller or enclosure.
Terminology Used in this Guide
Because this guide provides information that can be used to manage multiple Adaptec RAID products
in a variety of configurations, the generic term “storage space” is used to refer to the controller(s), disk
drives, and systems being managed with maxView Storage Manager.
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For efficiency, the term “component” or “components” is used when referring generically to the physical
and virtual parts of your storage space, such as systems, disk drives, controllers, and logical drives.
Many of the terms and concepts referred to in this guide are known to computer users by multiple
names. In this guide, this terminology is used:
•
•
•
•
•
•
Controller (also known as adapter, board, or I/O card)
Disk drive (also known as hard disk, hard drive, or hard disk drive)
Solid State Drive (also known as SSD or non-rotating storage media)
Logical drive (also known as logical device or array)
System (also known as a server, workstation, or computer)
Enclosure (also known as a storage enclosure or disk drive enclosure)
How to Find More Information
You can find more information about your Adaptec RAID controller, management software, and utilities
by referring to these documents, available in the Documentation section of the Adaptec Web site at
start.adaptec.com:
• Readme.txt—Includes product information and known issues.
• Adaptec RAID Controllers Installation and User's Guide—Provides complete information on how
to install and configure your Adaptec RAID controller and attach devices.
• Adaptec RAID Controllers Command Line Utility User's Guide—Describes how to use ARCCONF, the
Adaptec RAID Controller Configuration command line utility, to perform basic storage management
tasks.
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2
Introduction to maxView Storage Manager
This section introduces the maxView Storage Manager software, explains the concept of a “storage
space,” and provides a checklist of getting-started tasks.
Getting Started
The first part of this guide provides the information you need to install, start, and begin to use maxView
Storage Manager. Follow these general steps:
Step 1: Familiarize yourself with the software components of maxView Storage Manager, review the
system requirements, and study the configuration examples that illustrate how to build and grow your
storage space (described in the remainder of this chapter).
Step 2: Install maxView Storage Manager on every system that will be part of your storage space (see
Installing maxView Storage Manager on page 19).
Step 3: Start maxView Storage Manager and explore its graphical user interface (see Exploring maxView
Storage Manager on page 28).
Step 4: Build your storage space (see Building Your Storage Space on page 37).
About maxView Storage Manager
maxView Storage Manager is a browser-based software application that helps you build a storage space
for your data, using Adaptec RAID controllers, disk drives, Solid State Drives (SSDs), and enclosures.
With maxView Storage Manager, you can group disk drives into logical drives and build in redundancy
to protect your data and improve system performance. You can also use maxView Storage Manager to
monitor and maintain all the controllers, enclosures, and disk drives in your storage space from a single
location.
The maxView Storage Manager GUI (or graphical user interface) runs on most contemporary Web
browsers (for a list of supported browsers, see Browser Support on page 16). A software stack comprising
a Web server, Agent, and CIMOM server allows maxView Storage Manager to communicate with the
RAID controller(s) in your storage space and coordinate activity in your system.
A flexible installation model allows you to install all software components on a single machine, or
distribute components on different machines across your network with the maxView Storage Manager
GUI and Web server on one machine, and the Agent and CIMOM server on others.
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Browser
maxView Storage
Manager Client
HTTPS
Web Server
Apache Tomcat
maxView Servlet
RMI
maxView Storage
Manager Agent
SMI-S
CIMOM
Driver
Adaptec
Controller
About the maxView Storage Manager Agent
The maxView Storage Manager Agent is designed to run in the background, without user intervention.
Its job is to monitor system health, manage event notifications, task schedules, and other on-going
processes on a system. It sends notices when tasks are completed successfully, and notifies you when
errors or failures occur on that system.
If your storage space includes systems that won't be connected to monitors (and therefore won't require
the graphical user interface), you can choose to install the Agent only on those systems instead of the
full application.
You can manage and monitor systems running the Agent only by logging into them as remote systems
(see Starting maxView Storage Manager on Remote Systems on page 38).
About the maxView Storage Manager Web Server
The maxView Storage Manager Web Server is an instance of the open-source Apache Tomcat servlet
container. It runs the maxView Storage Manager Web application, and serves static and dynamic content
to the maxView Storage Manager GUI. The maxView Web Server is installed automatically with the
maxView Storage Manager GUI.
About the maxView Storage Manager CIM Server
The maxView Storage Manager CIM Server is an instance of the open-source Pegasus CIM Object
Manager, or CIMOM. In maxView Storage Manager, the CIM Server manages the SMI-S hardware
provider and notification provider, which monitor the RAID controllers in your system and provide
notifications to the maxView Storage Manager Agent. The maxView Storage Manager CIM Server is
installed automatically with the maxView Storage Manager Agent.
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System Requirements
To install maxView Storage Manager, each system in your storage space must meet these requirements:
•
•
•
•
•
PC-compatible computer with Intel Pentium processor, or equivalent
At least 4 GB of RAM
350 MB of free disk drive space
256-color video mode
One of these operating systems:
• Microsoft® Windows® Server 2012 R2 (64-bit), Windows Server 2008, Windows Server 2008
R2 (64-bit), Windows SBS 2011 (64-bit), Windows 7, Windows 8, and Windows 8.1 (32-bit and
64-bit)
• Red Hat® Enterprise Linux 7.1, 6.6, 5.11 (32-bit and 64-bit)
• SuSE Linux Enterprise Server 12, 11, 10 (32-bit and 64-bit)
• Debian Linux 7.8 (32-bit and 64-bit)
• Ubuntu Linux 14.10, 14.04.1, 12.04.3 (32-bit and 64-bit)
• Fedora Linux 21 (32-bit and 64-bit)
• CentOS 7.1, 6.6, 5.11 (32-bit and 64-bit)
• Solaris 11.2, 10 U11 (32-bit and 64-bit)
• VMware ESXi 6.0, VMware ESXi 5.5
• Citrix XenServer 6.5
For the latest on operating system version support check the Readme, available in the Documentation
section of the Adaptec Web Site, at http://start.adaptec.com.
Note: maxView Storage Manager can also be used before an operating system is
installed. See Running maxView Storage Manager from a Bootable USB Image on
page 25 for more information.
Browser Support
To run the maxView Storage Manager GUI, each system in your storage space must be running one of
these Web browsers:
• Microsoft® Internet Explorer® 9, 10, 11 or newer
• Google® Chrome™ 32 or newer
• Mozilla Firefox® 31 or newer
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Typical Storage Space Configurations
The following examples show typical storage spaces that you can build with maxView Storage Manager.
You can grow your storage space as your requirements change by adding more systems, controllers,
disk drives, and enclosures, and by adding redundant logical drives for protection against data loss.
A Simple Storage Space
This example shows a simple storage space that might be appropriate for a small business. This storage
space includes one RAID controller and three disk drives installed in a server. For data protection, the
disk drives have been used to build a RAID 5 logical drive.
Business and
Customer Data
Server with Adaptec RAID
controller and 3 disk drives
System running
maxView Storage Manager
An Advanced Storage Space
This example shows how you can grow your storage space as the requirements of your application
change. On the first server, segments from each disk drive have been used to build two RAID 5 logical
drives. A second server connected to two 12-disk enclosures has been added. The additional storage
space has been used to create two RAID 50 logical drives. The Administrator of this storage space can
create and modify logical drives and monitor both controllers, disk drives, and enclosures from a single
system running the maxView Storage Manager GUI.
Business Data
RAID 5
RAID 5
Server with Adaptec RAID
controllers and disk drives
Local system running
maxView Storage Manager
Network
connection
Customer Data
RAID 50
RAID 50
Server with Adaptec RAID controller running
maxView Storage Manager Agent & CIM Server
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Continuing to Grow Your Storage Space
For more advanced applications, such as high-volume transaction processing in a "cloud" or data center
environment, maxView Storage Manager helps you grow your storage space to include multiple
controllers, storage enclosures, and disk drives in multiple locations.
In this example, multiple systems, servers, disk drives, and enclosures have been added to the storage
space. The Administrator can create and modify logical drives and monitor all the controllers, enclosures,
and disk drives in the storage space from any system running the maxView Storage Manager GUI.
RAID 50
Server running maxView
Storage Manager Agent & CIM Server
Storage enclosures with
disk drives installed
RAID 5
Network Connection
RAID 5
System running maxView
Storage Manager
Server with RAID controller
and disk drives installed
RAID 60
Server running maxView
Storage Manager Agent & CIM Server
RAID 6
RAID 6
System running maxView
Storage Manager
Server running maxView
Storage Manager Agent & CIM Server
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Storage enclosures with
disk drives installed
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3
Installing maxView Storage Manager
This section describes how to install and uninstall maxView Storage Manager on different operating
systems. It also describes how to run maxView Storage Manager from a bootable USB image, before
the application is installed on an operating system.
Note: To perform a silent installation without messages or user interaction, follow
the instructions in Silent Installation on Windows and Linux on page 130.
Note: VMware users running vSphere Web Client for Windows can install the maxView
plugin for vSphere and monitor storage resources without using the maxView Storage
Manager GUI. For more information, see Using the maxView Plugin for VMware
vSphere Web Client on page 135.
Before You Begin the Installation
Complete the following steps before you begin the installation.
Gather Installation Information
Prepare the following information:
• Administrator account user name and password for your operating system.
• CIM Server port number. The default port is recommended (5988). If you want to use a different
port, select any one between 65500 and 65535 and it will be assigned as the CIM Server http port
for maxView Storage Manager installation. (The selected port must be free at installation time.)
The installation will verify the availability of this port. There is no guarantee that any port number
besides the default will work in the future as any other application can claim this port. For more
information on the CIM Server, seeAbout the maxView Storage Manager CIM Server on page 15.
• maxView Web Server port number. The default port is recommended (8443). If the default port is
not available, another port number will be automatically assigned. For more information on the
Web Server, see About the maxView Storage Manager Web Server on page 15.
Note: You can install over an existing maxView Storage Manager installation if it is
no more than two versions older than the current release. Otherwise, you must remove
the old version before beginning a new installation. See Uninstalling maxView Storage
Manager on page 26 for details.
Download the Installation Packages
Complete these steps to download the installation package for your operating system(s) from the
Adaptec Web site:
1. Open a browser window, then type start.adaptec.com in the address bar.
2. Select your RAID controller family (Series 7, Series 8, and so on) and controller model.
3. Select Storage Manager Downloads, then select the appropriate installer package from the list; for
instance, maxView Storage Manager for Windows x64 or maxView Storage Manager for Linux.
4. Click Download Now and accept the license agreement.
5. When the download completes, extract the contents of the installer archive file to a temporary
location. If the archive includes installers for multiple operating system versions (VMware, for
instance), each installer is stored in a separate folder, including one each for 32-bit and 64-bit
operating systems.
Note: If you are installing maxView Storage Manager on a different machine ̶ for
instance, you downloaded the Linux installer onto a Windows machine ̶ copy the
installer from the download location to a temporary location on the target machine.
Use whatever method you prefer to copy the file: USB flash drive; network transfer;
Telnet/SSH; whatever is most convenient.
6. Continue with the installation instructions for your operating system.
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Installing on Windows
This section describes how to install maxView Storage Manager on Windows systems.
Note: You need administrator privileges to install maxView Storage Manager. For
details on verifying privileges, refer to your operating system documentation.
1. Open Windows Explorer or My Computer, then change to the directory where the Windows setup
program is located (see Download the Installation Packages on page 19 for details).
2. Double-click the setup program for your operating system version:
Options
Description
Windows 64-bit
setup_asm_x64.exe
Windows 32-bit setup_asm_x86.exe
The Installation wizard opens.
3. Click Next to begin the installation, click I accept..., then click Next.
4. In the Configuration Settings screen, accept or modify the default settings, as needed:
a) CIM Server Port default: 5988.
b) Web Server Port default: 8443.
c) User Name default: Administrator
5. Enter and confirm your operating system password, then click Next. Click OK on the password
verification window and on the CIM Server and Web Server port number verification window.
6. In the Features screen, ensure that GUI and/or Agent is selected. Optionally, select CLI Tools. Then
click Next.
Note: You must install the Agent on at least one machine.
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7. Click Install to begin the installation.
8. Repeat these steps to install maxView Storage Manager on every Windows system that will be part
of your storage space.
When the installation is complete you receive a confirmation message and the maxView Storage Manager
icon is placed on your desktop.
Installing on Red Hat, CentOS, SuSE, or Fedora Linux
This section describes how to install maxView Storage Manager on systems running Red Hat Linux,
CentOS, SuSE Linux, or Fedora Linux. For information about installing maxView Storage Manager on
Debian and Ubuntu Linux, see the next section. For a list of supported Linux operating systems, see
System Requirements on page 16.
1. Open a shell window, then change to the directory where the Linux installer package is located (see
Download the Installation Packages on page 19 for details).
2. Run the . bin file for your operating system version:
Options
Description
Linux 64-bit
./StorMan-1.02.x86_64.bin
Linux 32-bit
./StorMan-1.02.i386.bin
3. When prompted for configuration details, enter the following:
Enter your username [default: root]
Enter your operating system password
Enter the CIM Server HTTP Port: [default:5988]
When the installation completes a confirmation message is displayed and the maxView Storage
Manager icon is placed on your desktop.
4. Repeat these steps to install maxView Storage Manager on every Linux system that will be part of
your storage space.
Installing on Debian or Ubuntu Linux
This section describes how to install maxView Storage Manager on systems running Debian or Ubuntu
Linux.
1. Open a shell window, then change to the directory where the Linux installer package is located (see
Download the Installation Packages on page 19 for details).
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2. Install the .deb package for your operating system version (xxxxx=build number).
Options
Description
Linux 64-bit
dpkg -i StorMan-1.06-XXXXX_amd64.deb
Linux 32-bit
dpkg -i StorMan-1.06-XXXXX_i386.deb
Enter your username [default: root].
Enter your password.
Enter the CIM Server HTTP Port: [default:5988].
3. Repeat these steps to install maxView Storage Manager on every Debian and Ubuntu Linux system
that will be part of your storage space.
When the installation is complete you receive a confirmation message and the maxView Storage Manager
icon is placed on your desktop.
Installing on Solaris
This section describes how to install maxView Storage Manager on systems running Solaris.
1. On the Solaris machine, change to the directory where the Solaris installer package is located (see
Download the Installation Packages on page 19 for details).
2. Install maxView Storage Manager:
pkgadd -d StorMan.pkg
3. At the prompt to continue, select y, then press Enter.
4. Enter the following configuration details:
Enter your username [default: root].
Enter your operating system password.
Enter the CIM Server HTTP Port: [default:5988].
5. Repeat these steps to install maxView Storage Manager on every Solaris system that will be part of
your storage space.
When the installation is complete you receive a confirmation message and the maxView Storage Manager
icon is placed on your desktop.
Installing on VMware
Use the following procedure to install the .vib files for a VMware ESXi 5.5 or 6.0 system. Perform the
installation from a remote system running a Telnet/SSH client. Use a terminal emulator to access the
ESXi server remotely.
1. Copy the following files from the installer download location to the /tmp directory on your local
ESXi server (see Download the Installation Packages on page 19 for details):
• vmware-esx-provider-arcconf.vib
• vmware-esx-provider-arc-cim-provider.vib
The arcconf.vib is for command line communication.
The arc-cim-provider.vib is for remote management communication.
2. Check for existing installation of arcconf.
esxcli software vib list | grep arcconf
3. Remove the existing arcconf package.
esxcli software vib remove -n arcconf
When the package is removed, you receive the message "Reboot Required: false."
4. Check for an existing installation of arc-cim-provider.
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esxcli software vib list | grep arc-cim-provider
5. Remove the existing arc-cim-provider package.
esxcli software vib remove -n arc-cim-provider
When the package is removed, you receive the message "Reboot Required: true."
6. Set the installation acceptance level to either PartnerSupported or CommunitySupported:
esxcli software acceptance set –-level=PartnerSupported
7. Install the arcconf package.
esxcli software vib install --no-sig-check -v
/tmp/vmware-esx-provider-arcconf.vib
When the package is installed, you receive the message "Reboot Required: false."
8. Install the arc-cim-provider package.
esxcli software vib install --no-sig-check -v
/tmp/vmware-esx-provider-arc-cim-provider.vib
When the package is installed, you receive the message "Reboot Required: true."
9. Reboot the system.
10. Continue with Installing on a Guest Operating System on page 23.
Installing on Citrix XenServer
Use the following procedure to install the maxView Storage Manager support package on a Citrix
XenServer host. This package installs and configures all the components necessary to run maxView
Storage Manager from a XenServer guest operating system.
Note: Before installing the maxView Storage Manager support package on the
XenServer host, you must install the XenServer Integration Suite Supplemental Pack.
Do not continue until you complete this task. See your XenServer installation guide
for details.
1. Copy the XenServer module rpm from the installer download location to your XenServer /tmp
directory (see Download the Installation Packages on page 19 for details).
2. Install the rpm package for your operating system version (xxxxx=build number).
Options
Description
XenServer 32-bit
rpm -i StorMan-1.02-XXXXX_i386.rpm
3. Continue with Installing on a Guest Operating System on page 23.
Installing on a Guest Operating System
This section describes how to install maxView Storage Manager on a VMware or Citrix XenServer guest
operating system. You can install maxView Storage Manager on a Windows guest OS or Linux guest OS.
Installing on a Windows Guest OS
Use the following procedure to install maxView Storage Manager on a Windows guest OS running on
VMware or Citrix XenServer.
1. On the VMware or XenServer guest OS, change to the directory where the guest OS installer package
is located (see Download the Installation Packages on page 19 for details).
2. Double-click the setup program for your operating system:
Options
Description
Windows GOS 64- setup_maxview_gos_x64.exe (VMware only)
bit
Windows GOS 32- setup_maxview_gos_x86.exe
bit
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The Installation wizard opens.
3. Choose the hypervisor type (ESXi Server or XenServer), then click Next.
4. Enter the following configuration details:
a) Host IP Address (ESXi or XenServer host)
b) Web Server Port: 8443
c) Host user name (default: root)
d) Operating system password/password confirmation
Note: The configuration details screen differs slightly for VMware and Xenserver.
However, the information you need to enter is the same for both operating systems.
5. Click Next, then click Install.
When the installation is complete you receive a confirmation message.
Installing on a Linux Guest OS
Use the following procedure to install maxView Storage Manager on a Linux guest OS running on VMware
or Citrix XenServer.
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1. On the VMware or XenServer guest OS, change to the directory where the Linux installer package
is located (see Download the Installation Packages on page 19 for details).
2. Run the installer for your operating system version.
Options
Description
Linux GOS 64-bit
./Storman-1.06.GOS86_64.bin (VMware only)
Linux GOS 32-bit
./Storman-1.06.GOS32.bin
3. At the prompt, choose the GOS type. Enter 1 for ESXi, 2 for XenServer:
Select the GOS Type. 1.ESXi Server 2.XenServer:
4. Enter the following configuration details:
Hypervisor IP address
Hypervisor username [default: root]
Hypervisor password
Event Listener Port [default: 65500]
When the installation is complete you receive a confirmation message.
Running maxView Storage Manager from a Bootable USB Image
Running maxView Storage Manager from a bootable USB image allows you to configure your controller
before you install the operating system. The procedure consists of three basic steps:
1. Download the bootable USB image from the Adaptec Web Site
2. Create a "live" image on a USB flash drive
Note: We recommend using LiveUSB Creator, available at fedorahosted.org (see
Step [2], below).
3. Boot from the USB flash drive, login to maxView Storage Manager and configure your controller
The bootable USB image is not a substitute for running maxView Storage Manager as an installed
application. Many of the features and functions described in this guide are not available when you run
maxView Storage Manager from a bootable USB image. Use the bootable USB image only to configure
your controller before you install an operating system.
Note: Before you begin, ensure that your system is set up to boot from a USB drive.
Check the system BIOS to see if the USB drive is included in the boot sequence. (For
more information, see your system's documentation.) You will need a USB drive with
at least 1GB of storage to complete this task. To run the bootable USB image, the
target machine must have at least 4GB of memory.
To run maxView Storage Manager from a bootable USB image:
1. Download the bootable USB image from the Adatepec Web site:
a) Open a browser window, then type start.adaptec.com in the address bar.
b) Locate the bootable USB image on the Adaptec Start page.
c) Download the bootable USB image.
d) Extract the contents of the bootable image archive file to a temporary location.
The archive contains one file: the maxView Storage Manager bootable iso image.
2. Create a "live" image on the USB drive:
a) Run the LiveUSB Creator utility setup program at
https://fedorahosted.org/releases/l/i/liveusb-creator/liveusb-creator- 3.11.8-setup.exe.
b) Start LiveUSB Creator from the Windows All Programs menu.
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c) In the Use Existing Live CD field, click Browse, then locate and select the maxView Storage
Manager bootable iso image.
d) In the Target Device field, select the USB flash drive (e:\, for instance).
e) Click Create Live USB.
3. Insert the USB drive on the machine you want to configure.
The Boot menu opens in a shell window.
4. Select Launch maxView from the menu.
After a minute or so, the maxView Storage Manager login screen opens in a browser window.
Note: If you prefer to configure the controller from the command line, select
Launch arcconf from the Boot menu, then enter root, with no password, for the
login credentials.
5. Enter root/root for the login credentials.
6. Continue with Creating Logical Drives on page 41.
Uninstalling maxView Storage Manager
To uninstall maxView Storage Manager, follow the instructions for your operating system.
Uninstalling from Windows
To uninstall maxView Storage Manager from a Windows system, use the Add or Remove Programs tool
in the Control Panel. All maxView Storage Manager components are uninstalled.
When the uninstall process is complete, you receive a confirmation message and the maxView icon is
removed from your desktop.
Uninstalling from Red Hat, CentOS, SuSE, or Fedora Linux
This section describes how to uninstall maxView Storage Manager from systems running Red Hat,
CentOS, SuSE, or Fedora Linux.
Type the command rpm -e StorMan
When the uninstall process is complete, you receive a confirmation message and the maxView icon is
removed from your desktop.
Uninstalling from Debian or Ubuntu Linux
This section describes how to uninstall maxView Storage Manager from systems running Debian or
Ubuntu Linux.
Type the command dpkg -r StorMan
When the uninstall process is complete, you receive a confirmation message and the maxView icon is
removed from your desktop.
Uninstalling from Solaris
This section describes how to uninstall maxView Storage Manager from systems running Solaris.
1. Type the command pkgrm StorMan
2. At the prompt to remove the package select y, then press Enter.
3. At the confirmation prompt select y, then press Enter.
When the uninstall process is complete, you receive a confirmation message and the maxView icon is
removed from your desktop.
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Uninstalling from VMware
Use the following procedure to remove maxView Storage Manager from a VMware ESXi 5.5 or 6.0
system.
1. Log in with the user name: root
2. List the installed packages:
esxcli software vib list | grep arcconf
esxcli software vib list | grep arc-cim-provider
3. Remove the arcconf package:
esxcli software vib remove -n arcconf
4. Remove the arc-cim-provider package:
esxcli software vib remove -n arc-cim-provider
5. Reboot the system.
To verify that maxView Storage Manager is uninstalled, repeat Step 2. If no results are shown, the
software was uninstalled successfully.
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4
Exploring maxView Storage Manager
This section describes how to start and log into maxView Storage Manager, and familiarizes you with
the main features of the graphical user interface. It also explains how to get help and log out of maxView
Storage Manager when you are finished working with the application.
Starting maxView Storage Manager and Logging In
The procedure for starting and logging in to maxView Storage Manager is the same for all operating
systems with a graphical desktop. You can login as the Administrator, with full management-level access
to your storage space; or as a Standard user, with restricted access to your storage space (see Working
in maxView Storage Manager on page 28 for more information about access permissions).
1. On the desktop, double-click the maxView Storage Manager desktop icon.
The login window opens in the default browser.
Note: If you do not have an icon for maxView Storage Manager on your desktop,
open a browser window, then type this URL in the address bar and press Return:
https://127.0.0.1:8443/maxview/manager/login.xhtml.
2. For full management-level access to your storage space, enter the Administrator account username
and password for your operating system. For Standard-level access to your storage space, enter
your regular network login credentials. Then click Login.
The maxView Storage Manager main window opens.
Working in maxView Storage Manager
Most options in maxView Storage Manager are available by:
• Selecting storage components in the Enterprise View (controllers, hard drives, logical drives, and
so on)
• Clicking icons on the ribbon, at the top of the maxView Storage Manager main window
• Working with information in the Storage Dashboard and Chart View
• Checking status in the Event Log and Task Log
If you are logged in as the Administrator, you have full access to manage and modify the components
of your storage space, using all of the features of maxView Storage Manager. If you are logged in as a
Standard user, you have restricted "view-only" access to your storage space, with the ability to perform
limited non-destructive operations, as described in the table below.
Standard users can:
Standard users can't:
Rescan controllers
Create logical drives
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Standard users can:
Standard users can't:
Save activity logs
Modify logical drives
Identify physical devices, logical devices, and enclosures Delete logical drives
Silence alarms
Perform data migrations
View component properties on the Storage Dashboard Schedule, modify, or delete tasks
Overview of the Main Window
The main window of maxView Storage Manager has three main panels—left, right, and bottom—plus
the ribbon, at the top of the window.
The left panel shows always the Enterprise View. The bottom panel shows the Event Log and Task Log.
The right panel shows the Storage Dashboard and Chart View. Different information appears in the right
panel depending on which component is selected in the Enterprise View.
In example below, a controller is selected in the Enterprise View, and the right panel displays the Storage
Dashboard for the controller, with a chart view of its storage space.
Ribbon
Enterprise
View
Storage
Dashboard
Task Log
Event Log
You can resize the panels and scroll horizontally or vertically as needed, to view more or less information.
The Enterprise View
The Enterprise View is an expandable “tree” that shows the physical and logical components of your
storage space. The Enterprise View lists the local system (the system you're working on) and any remote
systems that you have logged in to from the local system. (See ‘Local’ or ‘Remote’? on page 37 for more
information.) It also lists the maxCache Devices in your system.
Note: maxCache is supported on Adaptec Series Q controllers only. See Working with
maxCache Devices on page 70 for more information about maxCache.
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Local system
maxCache
Device
Remote system
Expand a system in the Enterprise View to the see its controllers, logical drives (“devices”), physical
drives, enclosures, and maxCache Devices.
In the figure below, a controller is expanded in the Enterprise View, revealing the physical and logical
devices associated with that controller.
By selecting a controller
in the Enterprise View...
...the disk drives or enclosures
and disk drives connected to it
and the logical drives created with
those disk drives appear in the
Physical and Logical Devices trees.
You can perform most tasks in maxView Storage Manager by selecting a component in the Enterprise
View, such as a controller or disk drive, then using the related commands on the ribbon, described next.
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What do the Enterprise View Icons Mean?
Icon
Description
System with controller and directly attached disk drives or enclosures
Controller
Enclosure
Logical device
maxCache Device (healthy)1
Hard disk drive
Solid State Drive (SSD)
Connector or other physical device
The Ribbon
Most tasks in maxView Storage Manager are available from the ribbon, at the top of the main window.
The ribbon replaces toolbars and menus in maxView Storage Manager to help you quickly find the
commands you need to complete a task.
The ribbon is organized into groups of related tasks for Systems, Controllers, Logical Devices, Physical
Devices, and maxCache Devices; the Home group (on the left) provides commands for working with
remote systems (see Managing Remote Systems on page 119). Active options on the ribbon vary,
depending on which type of component is selected in the Enterprise View.
For instance, if you select a controller in the Enterprise View, these options are activated:
•
•
•
•
Create Logical Drive and Delete Logical Drive in the Logical Device group
Initialize Physical Device in the Physical Device group
Create maxCache Device in maxCache group
All options in the Controller group
If you select a disk drive or SSD in the Enterprise View, options in the Physical Device group are
highlighted; and so on.
Note: For clarity, the figure above shows all options in the activated (highlighted)
state. Normally, options are activated or dimmed, depending on which type of
component you select in the Enterprise View.
For a description of the icons on the ribbon, see Icons At-a-Glance on page 148.
1
A green checkmark in the Enterprise View means that the component is healthy with no problems
or issues. For more information, see Identifying a Failed or Failing Component on page 125.
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The Storage Dashboard
When you select a component in the Enterprise View, maxView Storage Manager displays detailed
information about that component on the Storage Dashboard. Occupying the largest portion of the
main window in maxView Storage Manager, the Storage Dashboard provides status information, physical
and logical device properties, resources, usage statistics, and reliability indicators for hard drives and
SSDs. It also provides a chart view of free and used space in your system.
Tabs provide quick access
to component information
Chart view of free
and used space in
your system
For more information about the types of information provided on the Storage Dashboard for each
component in your storage space, see Viewing Component Status in the Storage Dashboard on page
102; also see Revealing More Device Information on page 33.
Checking System Status from the Main Window
maxView Storage Manager includes an Event Log and Task Log for at-a-glance status and activity
information for all managed systems. The Event Log provides status information and messages about
activity (or events) occurring in your storage space. The Task Log provides information about current or
recurring processes in your storage space, such as verifying or rebuilding a logical device. Single-click
any event or task to see more information in an easier-to-read format. For more information about
the Event Log and Task Log, see Viewing Activity Status in the Event Log on page 101 and Working with
Scheduled Tasks on page 76.
Click this tab to
open the Task Log
Click this tab to
open the Event Log
Warning- and Error-level icons appear next to components in the Enterprise View affected by a failure
or error, creating a trail, or rapid fault isolation, that helps you identify the source of a problem when
it occurs. See Identifying a Failed or Failing Component on page 125 for more information.
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If your storage space includes a drive enclosure with a temperature sensor, temperature, fan, and power
module status is displayed on the Storage Dashboard (see Monitoring Enclosure Status on page 104).
For more information about checking status from the main window, see Monitoring Status and Activity
on page 100.
Revealing More Device Information
You can reveal more information about disk drive, logical drive, and maxCache Device usage in your
storage space with the Resources view on the Storage Dashboard.
To reveal disk drive usage by logical drive (and vice-versa), select a controller in the Enterprise View,
then open the Resources tab on the Storage Dashboard. As shown in the figures below, you can click a
logical drive to see its member disk drives or SSDs (including the maxCache Device); similarly, you can
click a physical disk to see which (if any) logical drive it belongs to.
Note: Click the Arrow icons, on the right side of the Resources table, to jump to that
resource in the Enterprise View tree.
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Two disk drives plus a
hot spare comprise
the selected logical drive
The maxCache Device is
comprised of three SSDs
Getting Help
maxView Storage Manager provides online help that includes conceptual information and descriptions
of on-screen items and dialog boxes, in addition to step-by-step instructions for completing tasks.
To open the online help, click the Help button at the upper-right corner of the main window.
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Click here to open
the Help window
For help with a dialog box or wizard, click the question-mark icon, in the lower corner of the dialog box,
for help with that specific procedure.
Click here for help
with this procedure
For help with individual options in the Set Properties dialog box (for controllers, logical drives, and
physical drives), or specific information fields on the Storage Dashboard, mouse over any option name
or field for a brief description of that field.
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Logging Out of maxView Storage Manager
To log out of maxView Storage Manager:
1. In the Enterprise View, click on the local system.
2. Click the Logout button at the upper-right corner of the main window:
Click here to
log out
You are logged out of maxView Storage Manager and the main window is closed.
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5
Building Your Storage Space
Follow the instructions in this section to choose a management system, log in to each system in your
storage space, and create logical drives. (For more information, see Understanding Logical Drives on
page 54.)
Note: Before beginning the tasks in this chapter, ensure that maxView Storage
Manager is installed on every system that will be part of your storage space.
Overview
To build your storage space, complete these steps:
1. Choose at least one management system (see Choosing a Management System on page 37).
2. Start and log in to maxView Storage Manager on the management system (see Starting maxView
Storage Manager and Logging In on page 28).
3. Start maxView Storage Manager or the Agent on all other systems (see Starting maxView Storage
Manager on Remote Systems on page 38).
4. Log in to all other systems from the management system (see Logging into Remote Systems from
the Local System on page 40).
5. Create logical drives for all systems in your storage space (see Creating Logical Drives on page 41).
As your storage requirements change, you can add systems, controllers, and disk drives, then modify
the logical drives in your storage space by following the instructions in Modifying Your Storage Space
on page 54.
Choosing a Management System
You must designate at least one system as a management system, a system from which you will manage
the storage on all systems in your storage space.
The management system can be any system on your network that has a video monitor and can run the
maxView Storage Manager GUI and Web server.
‘Local’ or ‘Remote’?
Whenever you're working in maxView Storage Manager, the system that you're working on is the local
system. All other systems in your storage space are remote systems. ‘Local’ and ‘remote’ are relative
terms, as shown in the following figure—when you are working on system A (local system), system B is
a remote system; when you are working on system B (local system), system A is a remote system.
For the purposes of this guide, the ‘local system’ is the management system.
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A
B
Local logged
in to remote
maxView Storage Manager
or Agent
maxView Storage
Manager
A
B
Local logged
in to remote
maxView Storage Manager
or Agent
maxView Storage
Manager
Logging in on the Local System
To log in on the local system, see Starting maxView Storage Manager and Logging In on page 28.
Starting maxView Storage Manager on Remote Systems
You can run the maxView Storage Manager application on the remote systems in your storage space
(making those systems usable as 'management systems'). Alternatively, if your storage space includes
systems that aren't connected to monitors or that you don't anticipate using as management systems
(and therefore won't require the GUI, or graphical user interface), you can run the Agent only on those
systems. (For more information, see About the maxView Storage Manager Agent on page 15.)
• To start the full maxView Storage Manager application on a remote system, follow the instructions
in Starting maxView Storage Manager and Logging In on page 28.
• To start the Agent only on a remote system, follow the instructions in Starting the Agent Only on
page 38.
Starting the Agent Only
To start the maxView Storage Manager Agent only on a remote system, follow the instructions for your
operating system, as described in the sections below.
In an Agent Only configuration, you must ensure that the maxView Storage Manager CIM server is also
running on the remote system, and that you start the services in the proper order:
1. CIM server
2. Agent
In general, maxView Storage Manager services start automatically when the system is powered on. Use
the procedures in this section to manually start and stop the services, as needed. For more information
about the maxView Storage Manager Agent and CIM server, see About maxView Storage Manager on
page 14.
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Windows
On Windows systems, the Agent and CIM server start automatically when the system is powered on.
To verify that the Agent and CIM server are running:
1. Open the Windows Control Panel.
2. Double-click Administrative Tools, then double-click Services.
3. In the list of services, check that the maxView Storage Manager Agent is installed and running. Then
verify that the maxView CIM server is running. If not, you can choose to restart the services. Be sure
to observe the proper startup order: CIM server first, then the Agent.
Linux or VMware
On Linux systems and VMware Guest OSs, the Agent and CIM server start automatically when the system
is started. To manually start (or stop) the Agent on Linux, enter these commands:
1. Start the CIM server:
Options
Description
Start service
service stor_cimserver start
Stop service
service stor_cimserver stop
Check status
service stor_cimserver status
To start operations from the VMware console, use these commands:
Options
Description
Start service
Sfcbd-watchdog start
Stop service
Sfcbd-watchdog stop
2. Start the Agent:
Options
Description
Start service
service stor_agent start
Stop service
service stor_agent stop
Solaris
To start (or stop) the Agent on Solaris, enter these commands:
1. Start the CIM server:
Options
Description
Start service
svcadm enable stor_cimserver
Stop service
svcadm disable stor_cimserver
Check status
svcs -l stor_cimserver
2. Start the Agent:
Options
Description
Start service
svcadm enable ADPTstor_agent
Stop service
svcadm disable ADPTstor_agent
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Logging into Remote Systems from the Local System
Once maxView Storage Manager or the maxView Storage Manager Agent (see About the maxView
Storage Manager Agent on page 15) is running on all systems in your storage space, you can log into
the remote systems from the local system.
Once you have logged in to a remote system, it automatically appears in the Enterprise View each time
you start maxView Storage Manager on the local system. You can work with a remote system's controllers,
disk drives, and logical drives as if they were part of your local system.
To log in to a remote system:
1. On the ribbon, in the Home group, click Add System.
The Add System window opens, showing a list of "discovered" systems; that is, systems on your
network that are running the maxView Storage Manager Agent.
2. Select the systems you want to add to the Enterprise View, then enter the systems' login credentials
(username/password) in the space provided.
Note: You can add a system manually if you don't see the system in the list. For
more information, see Manually Adding a Remote System on page 119.
3. Click Add.
maxView Storage Manager connects to the remote system(s) and adds them to the list of managed
systems in the Enterprise View.
For more information about working with remote systems, see Managing Remote Systems on page 119.
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Creating Logical Drives
maxView Storage Manager has a wizard to help you create, or configure, the logical drives in your storage
space. You can choose from two configuration methods, depending on your needs:
• Express configuration—Automatically creates logical drives by grouping together same-sized physical
drives, and assigns RAID levels based on the number of physical disk drives in the logical drive.
Use the express method when you want to use all available disk drives in the most efficient manner.
For instructions, see Express Configuration on page 41.
• Custom configuration—Helps you group disk drives, set RAID levels, determine logical drive size,
and configure advanced settings manually.
Use the custom method when you want to create specific logical drives with any or all available
disk drives and SSDs (Solid State Drives). For instructions, see Custom Configuration on page 43
Note: We recommend that you do not combine SAS and SATA disk drives within the
same logical drive. maxView Storage Manager displays a warning if you try to create
a logical drive using a combination of SAS and SATA disk drives.
Express Configuration
When you use Express configuration, maxView Storage Manager automatically creates logical drives by
grouping together same-sized physical drives, and assigns RAID levels based on the number of physical
drives in a logical drive:
• A logical drive with three or more physical drives is assigned RAID 5.
• A logical drive with two physical drives is assigned RAID 1.
• A logical drive with only a single physical drive becomes a simple volume, which does not offer
redundancy.
To create a logical drive with any other RAID level, you must use the custom method, as described on
Custom Configuration on page 43. See Selecting the Best RAID Level on page 140 for more information
about RAID levels.
With Express configuration, maxView Storage Manager uses all available disk drive space to maximize
the capacity of the logical drives.
To build your storage space with the Express method:
1. In the Enterprise View, select a system, then select a controller on that system.
2. On the ribbon, in the Logical Device group, click Create Logical Drive.
3. When the wizard opens, ensure that Express Mode is selected, then click Next.
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4. Review the logical drive configuration summary.
5. Click Finish.
maxView Storage Manager builds the logical drive(s). Use the Event Log and Task Log to track build
progress.
6. Repeat Steps [2]-[5] for each controller in your storage space.
7. Partition and format your logical drives. See Partitioning and Formatting Your Logical Drives on page
46.
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Custom Configuration
Custom configuration helps you build your storage space manually by stepping you through the process
of creating logical drives, setting RAID levels, and configuring other settings.
To build your storage space with the Custom configuration method:
1. In the Enterprise View, select a system, then select a controller on that system.
Note how many available disk drives are connected to the controller; this information will be helpful
as you create the logical drives in the wizard.
2. On the ribbon, in the Logical Device group, click Create Logical Drive.
3. When the wizard opens, select Custom Mode, then click Next.
4. Select a RAID level, then click Next.
Note: Not all RAID levels are supported by all controllers. For example, RAID 5EE
and JBODs are supported on Adaptec Series 6 controllers only.
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See Selecting the Best RAID Level on page 140 for more information about RAID levels.
5. Select the disk drives and SSDs (Solid State Drives) that you want to include in the logical drive. Be
sure to select the right number of drives for the RAID level you selected.
Note: maxView Storage Manager allows you to create hybrid RAID drives that
maximize performance in logical drives that include SSDs. For more information
about hybrid RAID, see Creating a Hybrid RAID Logical Drive on page 56.
6. Click Next.
7. (Optional) In the RAID Attributes panel, customize the logical drive settings. You can:
• Enter a name for the logical drive. Names can include any combination of letters and numbers,
but cannot include spaces.
• Set a smaller logical drive size (by default, a new logical drive uses all available disk space).
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• Change the stripe size—the amount of data written per disk in the logical drive. (The default
stripe size usually provides the best performance.)
• Change the Read Cache, Write Cache, and maxCache settings.
Note: By default, maxCache read and write caching is enabled for a logical
drive. Be sure to disable maxCache if you have not created a maxCache Device.
(You can enable maxCache later, after you create the maxCache Device.) For
more information, see Working with maxCache Devices on page 70.
Disable maxCache if you
have not created a maxCache
Device
• Set the build method to Build, Clear, or Quick. The build method determines how a logical drive
is initialized (prepared for reading and writing), and how long initialization will take.
• Set the build priority to: High, Medium, or Low.
• Disable power management on the logical drive. (For more information, see Setting Power
Management Options for a Logical Drive on page 66.)
• Create the logical drive without OS verification. By default, maxView Storage Manager waits
until the logical drive is visible to the OS and receives a creation confirmation event (from the
OS) in the event log.
See Fine-tuning Logical Drives on page 57 for details about customizing the settings in the RAID
Attributes panel.
8. Click Next, then review the logical drive settings.
This example shows a RAID 5 logical drive ready to be created.
To make changes, click Back.
9. Click Finish.
maxView Storage Manager builds the logical drive. Use the Event Log and Task Log to track build
progress.
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10. If you have other disk drives or available disk space and want to create additional logical drives,
repeat Steps [2] to [9] for each logical drive that you want to create on the controller.
11. Repeat Steps [1] to [10] for each controller in your storage space, as needed.
12. Partition and format your logical drives. See Partitioning and Formatting Your Logical Drives on page
46 for more information.
Partitioning and Formatting Your Logical Drives
The logical drives you create appear as physical disk drives on your operating system. You must partition
and format these logical drives before you can use them to store data.
Note: Logical drives that have not been partitioned and formatted cannot be used
to store data.
Refer to your operating system documentation for more information.
Creating Logical Drives on Other Systems in Your Storage Space
If you installed maxView Storage Manager and Adaptec RAID controllers on more than one system,
continue building your storage space as follows:
• From each individual system, log in to maxView Storage Manager and repeat the steps to perform
an Express Configuration or Custom Configuration, or
• From your local system (the system you're working on), log in to all other systems in your storage
space as remote systems (see Logging into Remote Systems from the Local System on page 40),
then repeat the steps to perform an Express Configuration or Custom Configuration, or
• From your local system, create a server template file and deploy the configuration to the remote
systems in your storage space (see Deploying Servers on page 117).
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6
Protecting Your Data
In addition to the standard (RAID 0, RAID 1, RAID 5, RAID 10, RAID 50) and enhanced (RAID 1E, RAID 6,
RAID 60) RAID levels, controllers with the Adaptec Advanced Data Protection Suite include additional
methods of protecting the data on your storage space.
This section describes how to use hot spares, failover, copyback, and controller cache preservation to
protect your data.
Creating and Managing Hot Spares
A hot spare is a disk drive or SSD (Solid State Drive) that automatically replaces any failed drive in a
logical drive, and can subsequently be used to rebuild that logical drive. (For more information, see
Recovering from a Disk Drive Failure on page 126.)
Hot Spare Limitations
• You cannot protect a RAID 0 logical drive or simple volume with a hot spare; hot spares protect
only redundant logical drives.
• You cannot create a hot spare from a disk drive that is already part of a logical drive.
• You should select a disk drive that is at least as big as the largest disk drive it might replace.
• We recommend that you do not designate a SAS hot spare for a logical drive comprising SATA disk
drives, or a SATA hot spare for a logical drive comprising SAS disk drives.
Global Spare or Dedicated Spare?
A global hot spare is not assigned to a specific logical drive; it will protect any redundant logical drive
on the controller. (RAID 0 logical drives and simple volumes are non-redundant and are not protected
by hot spares.) You can designate a global hot spare before or after you build logical drives on a controller.
To designate a global hot spare, see Designating a Global Hot Spare on page 47.
A dedicated hot spare is assigned to one or more specific logical drives and will only protect those logical
drives. A dedicated hot spare that is assigned to protect more than one logical drive is called a pool
spare. You must create the logical drive before you can assign a dedicated hot spare to protect it. To
assign a dedicated hot spare or pool hot spare, see Assigning a Dedicated Hot Spare or Pool Hot Spare
on page 48.
Designating a Global Hot Spare
To designate a global hot spare before or after you build a logical drive:
1. In the Enterprise View, select a controller then, in the Physical Devices tree, select the disk drive or
SSD that you want to designate as a hot spare. (See Hot Spare Limitations on page 47 for help
selecting a disk drive.)
2. On the ribbon, in the Physical Device group, click Spare Management.
The Spare Management wizard opens.
3. Select Global, then click Next.
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4. Review the summary of protected logical drives, then click Finish.
Any other logical drives created on the controller will automatically be protected by that global hot
spare.
Assigning a Dedicated Hot Spare or Pool Hot Spare
A dedicated hot spare is assigned to one specific logical drive. A dedicated hot spare assigned to protect
more than one logical drive is called a pool hot spare.
Note: You must create the logical drive before you can assign a dedicated hot spare
to protect it.
To assign a dedicated spare or pool hot spare:
1. In the Enterprise View, select a controller then, in the Physical Devices tree, select the disk drive or
SSD you want to designate as a hot spare. (See Hot Spare Limitations on page 47 for help selecting
a disk drive.)
2. On the ribbon, in the Physical Device group, click Spare Management.
The Spare Management wizard opens.
3. Select Dedicated or Pooled, as needed, then click Next.
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4. Select the logical drive(s) that you want protected by the dedicated spare, then click Next.
5. Review the summary of protected logical drives, then click Finish.
Deleting a Global Hot Spare
You may want to delete a global hot spare to:
• Make disk drive space available for another logical drive.
• Make a global hot spare into a dedicated hot spare.
• Remove the ‘hot spare’ designation from a disk drive that is no longer being used as a hot spare.
(When a hot spare is built into a logical drive after a disk drive failure, it retains its ‘hot spare’
designation even though it can no longer protect the logical drives it's assigned to. See Recovering
from a Disk Drive Failure on page 126.
To delete a global hot spare:
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1. In the Enterprise View, select a controller then, in the Physical Devices tree, select a hot spare drive.
2. On the ribbon, in the Physical Device group, click Spare Management.
The Spare Management wizard opens.
3. Click Un-assign, then click Next.
4. Review the summary of affected logical drives, then click Finish.
The hot spare is deleted and the drive becomes available for other uses in your storage space.
Removing or Deleting a Dedicated Hot Spare
You can delete a dedicated hot spare or remove it from a logical drive. You may want to do this to:
• Make disk drive space available for another logical drive.
• Make a dedicated hot spare into a global hot spare.
• Remove the ‘hot spare’ designation from a disk drive that is no longer being used as a hot spare.
Note: When a hot spare is built into a logical drive after a disk drive failure, it
retains its ‘hot spare’ designation even though it can no longer protect the logical
drives it's assigned to. See Recovering from a Disk Drive Failure on page 126 for
more information.
To remove or delete a dedicated hot spare:
1. In the Enterprise View, select a controller then, in the Physical Devices tree, select a dedicated hot
spare.
2. On the ribbon, in the Physical Device group, click Spare Management.
The Spare Management wizard opens.
3. Click Un-assign, then click Next.
4. Select the logical drive(s) from which to remove the dedicated spare, then click Next.
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5. Review the summary of affected logical drive(s), then click Finish.
If the spare protects only one logical drive, it is deleted and the drive becomes available for other
uses in your storage space. If the spare protects more than one logical drive (a pool spare), it is
removed from the selected logical drive(s) but continues to protect the other logical drives to which
it is assigned.
Enabling Copyback
When a logical drive is rebuilt using a hot spare (see Failed Disk Drive Protected by a Hot Spare on page
126), data from the failed drive is transferred to the hot spare. When copyback is enabled, data is moved
back to its original location once the controller detects that the failed drive has been replaced. Once
the data is copied back, the hot spare becomes available again.
To enable or disable copyback:
1. In the Enterprise View, select a controller.
2. On the ribbon, in the Controller group, click Set Properties.
The Set Properties window opens.
3. Click the Data Protection tab.
4. In the Copyback drop-down list, select Enabled or Disabled , then click Apply.
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Enabling Automatic Failover
This function controls the rebuilding of a logical drive when a failed drive is replaced. When failover is
enabled, the controller automatically rebuilds a logical drive when a failed disk drive is replaced. When
failover is disabled, the logical drive must be rebuilt manually (for more information, see Rebuilding
Logical Drives on page 128). Failover applies to redundant logical drives only (see Selecting the Best RAID
Level on page 140).
To enable or disable failover:
1. In the Enterprise View, select a controller.
2. On the ribbon, in the Controller group, click Set Properties.
The Set Properties window opens.
3. Click the Data Protection tab.
4. In the Failover drop-down list, select Enabled or Disabled , then click Apply.
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Enabling Controller Cache Preservation
This option enables and disables controller cache preservation. With cache preservation enabled, the
system preserves the controller's DDR cache to prevent data loss in the event of (1) a power failure or
unsafe shutdown of external enclosures while the host system and controller still have power; and (2)
connectivity problems with drives.
"Dirty pages" (data that have not been committed to disk) are restored to the cache when power is
restored and the logical drives on the controller are back online. Once the preserved cache is restored,
the controller flushes the data to disk using its normal scheduling mechanism.
Note: You cannot enable maxCache read and/or write caching on a controller with
cache preservation enabled; nor can you create a maxCache Device on the controller.
The following operations are not permitted on a controller in the Cache Preserved
state:
• Creating a logical drive
• Changing the Performance mode
• Running a consistency check
• Changing the RAID Level of a logical drive
• Forcing a logical drive online or offline
• Changing the cache page size
To enable or disable cache preservation:
1. In the Enterprise View, select a controller.
2. On the ribbon, in the Controller group, click Set Properties.
The Set Properties window opens.
3. Click the Data Protection tab.
4. In the Preserve Cache drop-down list, select Enabled or Disabled , then click Apply.
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7
Modifying Your Storage Space
This section provides additional scenarios for creating and modifying logical drives. It explains how to
create hybrid RAID drives; optimize logical drive performance; and use maxView Storage Manager's
power management features to create an energy-efficient storage space.
Understanding Logical Drives
A logical drive is a group of physical disk drives that appears to your operating system as a single drive
that can be used for storing data.
A logical drive can comprise one or more disk drives or SSDs, and can use part or all of each disk drive's
capacity.
You can include the same disk drive in two different logical drives by using just a portion of the space
on the disk drive in each, as shown in the following figure.
Three Disk Drives
(500 MB Each)
One RAID 1
Logical Drive
One RAID 5
Logical Drive
250 MB
250 MB
250 MB
250 MB
Available
Space
250 MB
250 MB
250 MB
250 MB
Appears to Operating System
as one 250 MB disk drive
250 MB
250 MB
Appears to Operating System
as one 500 MB disk drive
Disk drive space that has been assigned to a logical drive is called a segment. A segment can include all
or just a portion of a disk drive's space. A disk drive with one segment is part of one logical drive, a disk
drive with two segments is part of two logical drives, and so on. When a logical drive is deleted, the
segments that comprised it revert to available space (or free segments).
A logical drive can include redundancy, depending on its RAID level. (See Selecting the Best RAID Level
on page 140 for more information.)
Once a logical drive has been created, you can change its RAID level or increase its capacity to meet
changing requirements. You can also protect your logical drives by assigning one or more hot spares to
them. (See Creating and Managing Hot Spares on page 47 for more information.)
Creating and Modifying Logical Drives
For basic instructions for creating logical drives, see Building Your Storage Space on page 37.
This section describes three additional scenarios for creating logical drives:
• To create a logical drive from different-sized disk drives, see Including Different-sized Disk Drives
in a Logical Drive on page 55.
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• To create a logical drive using available segments of disk drives, see Creating a Logical Drive Using
Available Segments on page 56.
• To create a hybrid RAID logical drive using a combination of hard disk drives and SSDs, see Creating
a Hybrid RAID Logical Drive on page 56.
Including Different-sized Disk Drives in a Logical Drive
You can combine disk drives of different sizes in the same logical drive. If the logical drive includes
redundancy, however, the size of each segment can be no larger than the size of the smallest disk drive.
(See Selecting the Best RAID Level on page 140 for more information about redundancy.)
Note: We recommend that you do not combine SAS and SATA disk drives within the
same logical drive. maxView Storage Manager displays a warning if you try to create
a logical drive using a combination of SAS and SATA disk drives.
To create a logical drive with disk drives of different sizes, follow the instructions in Custom Configuration
on page 43. When the wizard displays the RAID Members panel, select different size drives, as shown
in the figure below, then complete the wizard.
When the logical drive is created, check its resources on the Storage Dashboard: it should appear similar
to the next figure, where a RAID 5 logical drive includes two disk drives of one size and one of another.
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RAID5 with different size disks.
No segment is larger than smallest
disk drive (111GB, in this example).
You can include a disk drive's available space in a new logical drive (see Creating a Logical Drive Using
Available Segments on page 56), or add it to an existing logical drive (see Increasing the Capacity of a
Logical Drive on page 62).
Creating a Logical Drive Using Available Segments
Free segments on a disk drive can be used to create a new logical drive. (Each segment can be used in
only one logical drive at a time.)
To create a logical drive using free segments on disk drives, follow the instructions in Custom
Configuration on page 43. When the wizard displays the RAID Members panel, select the disk drives
and/or free disk drive segments you want to use in the logical drive, then complete the wizard.
Creating a Hybrid RAID Logical Drive
You can combine hard drives and Solid State Drives (SSDs) in a RAID 1 or RAID 10 logical drive to create
a hybrid RAID drive. Hybrid RAID leverages the performance benefits of the SSDs in your system by
sending read operations to the SSD first; typically, the fastest I/O path.
For a hybrid RAID 1, you must select exactly one HDD and one SSD. For a hybrid RAID 10 you must select
an equal number of SSDs and HDDs.
You can use any SSD (or available segment) when creating or modifying a hybrid RAID drive.
To create a hybrid RAID drive:
1. In the Enterprise View, select a system, then select a controller on that system.
Note the number and location of SSDs in your system; for instance, SSD 1 in Slot 1 on Enclosure 1,
SSD 2 in Slot 3 on Enclosure 1, and so on. This information will be helpful as you create the hybrid
RAID drive in the wizard.
2. On the ribbon, in the Logical Device group, click Create Logical Drive.
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3. When the wizard opens, select Custom Configuration, then click Next.
4. In the RAID Level panel, select RAID 1 or RAID 10, then click Next.
5. Select the hard drives and SSDs that you want to use in the hybrid RAID drive.
For a RAID 10, be sure to select an even number of SSDs and HDDs!
6. Click Next, then customize the RAID Attributes, as needed. See Fine-tuning Logical Drives on page
57 for more information.
7. Click Next, review the logical drive settings, then click Finish.
maxView Storage Manager begins to build the hybrid RAID drive. Use the Event Log and Task Log to
track build progress.
Fine-tuning Logical Drives
You can fine-tune a new or existing logical drive to meet your needs by changing its name or adjusting
the property settings described in this section.
Renaming a Logical Drive
To change the name of a logical drive:
1. In the Enterprise View, select a controller, then select the logical drive you want to rename.
2. On the ribbon, in the Logical Device group, click Set Properties.
The Set Properties window opens.
3. In the Logical Device Name field, type the new name, then click OK.
maxView Storage Manager updates the logical drive name and displays the new name in the Enterprise
View.
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Changing the Read Cache Setting
When read caching is enabled, the controller monitors read access to a logical drive and, if it sees a
pattern, pre-loads the cache with data that seems most likely to be read next, thereby improving
performance. You can set the Read Cache to:
• Enabled—The controller transfers data from the logical drive to its local cache in portions equal to
the stripe size. Use this setting for the best performance when workloads are steady and sequential.
Enabled is the default setting.
• Disabled—The controller transfers data from the logical drive to its local cache in portions equal
to the system I/O request size. Use this setting for the best performance when workloads are
random or the system I/O requests are smaller than the stripe size.
Note: For additional performance gains in read-intensive applications, you can also
use maxCache read caching. For more information, see Configuring maxCache for a
Logical Drive on page 71.
To quickly change the read cache setting:
1. In the Enterprise View, select a controller, then select a logical drive on that controller.
2. On the ribbon, in the Logical Device group, click Set Properties.
The Set Properties window opens.
3. In the Read Cache drop-down list, select Enabled or Disabled, as needed.
4. Click OK.
Changing the Write Cache Setting
The write cache setting determines when data is stored on a disk drive and when the controller
communicates with the operating system. You can set the Write Cache to:
• Disabled (write-through)—The controller sends (or writes) the data to a disk drive, then sends
confirmation to the operating system that the data was received. Use this setting when performance
is less important than data protection.
• Enabled (write-back)—The controller sends confirmation to the operating system that the data
was received, then writes the data to a disk drive. Use this setting when performance is more
important than data protection and you aren't using a battery-backup cache or zero-maintenance
cache protection module. Enabled is the default setting.
• Enabled (write-back) when protected by battery/ZMM—Similar to Enabled (write-back), but used
when the controller is protected by a zero-maintenance cache protection module. For more
information about zero-maintenance cache protection, see the Adaptec RAID Controller Installation
and User's Guide.
Note: (RAID 10, 50, and 60 only) All logical drives comprising a RAID 10/50/60 logical
device must have the same write cache setting—either all write-through or all
write-back.
To quickly change the write cache setting:
1. In the Enterprise View, select a controller, then select a logical drive on that controller.
2. On the ribbon, in the Logical Device group, click Set Properties.
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The Set Properties window opens.
3. In the Write Cache drop-down list, select Enabled, Enabled when protected by battery/ZMM,
or Disabled, as needed.
4. Click OK.
Changing the Stripe Size
The stripe size is the amount of data (in KB) written to one disk drive, before moving to the next disk
drive in the logical device. Stripe size options vary, depending on your controller and RAID level. For
example, in a RAID 6 or RAID 60 logical drive, the more disk drives included in the logical drive, the fewer
stripe size options are available. Normally, the default stripe size provides the best performance.
You can change the stripe size of an existing logical drive when you expand or migrate the logical drive.
For more information, see Increasing the Capacity of a Logical Drive on page 62 and Changing the RAID
Level of a Logical Drive on page 63.
Changing the Initialize Method
The initialize, or build, method determines how a logical drive is prepared for reading and writing and
how long initialization will take.
You can choose one of the initialization methods below when you create a new logical drive with the
Custom Configuration wizard. (The methods are presented in order of slowest to fastest.) You can change
the initialization method of an existing logical drive only when you expand the logical drive (see Increasing
the Capacity of a Logical Drive on page 62).
• Build—(slowest) For RAID 1 logical drives, data is copied from the primary drive to the mirror drive;
for RAID 5 and RAID 6 logical drives, parity is computed and written. maxView Storage Manager
performs Build initializations in the background; you can use the logical drive immediately, though
performance will be impacted until the build is complete. Build is the default setting for most logical
drives
• Clear—Every block in the logical drive is overwritten with zeros, removing all existing data. You
cannot use the logical drive until the initialization is complete.
• Quick—(fastest) The logical drive is made available immediately. Quick is the default setting for
RAID 1, RAID 1EE, and RAID 10 logical drives. It is recommended for use only with new drives.
Note: For a redundant logical drive, write performance will be impacted while
it is in Quick Init mode until a Verify with Fix is performed (see Verifying and Fixing
a Logical Drive on page 61).
• Skip Initialization—Reconstructs the logical drive meta-data without modifying or destroying other
data on the disks. Useful for recovering data when multiple drives fail in the same logical drive. For
more information, see Multiple Disk Drive Failures in the Same Logical Drive on page 127.
Optimizing Logical Drive Performance
To ensure optimal performance of the logical drives in your storage space, you can select an
application-specific performance mode to improve I/O throughput based on the needs of your application.
The following performance modes are supported by maxView Storage Manager.
Performance Mode
Performance Criteria
Best Performance
Dynamic (default)
Automatically adjusts crite- —
ria based on controller usage, RAID level, and disk
drive type
Online Transaction Process
(OLTP)/Database—a system
that facilitates and manages
transaction-oriented applications, such as data entry or
retrieval applications.
100% Random
60%--80% Read
20%--40% Write
8Kb Blocks
SAS:
R0 Sequential writes (all request sizes)
R0 File server and Web server
R5 Sequential writes (all request sizes)
R5 Web server
R6 Web server
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Performance Mode
Performance Criteria
Best Performance
R10 Sequential writes
R10 Web server
SATA:
R0 Sequential reads (all request sizes)
R0 Sequential writes (all request sizes)
R0 File/print server
R5 Sequential writes (256Kb request size)
R5 Random writes
R6 Sequential writes (all request sizes)
R10 Sequential writes (all request sizes)
R10 Workstation
Big Block Bypass
Bypasses DRAM write
Optimizes performance for Web servers, file
cache based on I/O write servers, and databases
size
Adjusts stripe size flush for
simple volumes to 128K
minimum
To select a performance mode for the logical drives on a controller:
1. In the Enterprise View, select a controller, then select a logical drive on that controller.
2. On the ribbon, in the Logical Device group, click Set Properties.
The Set Properties window opens.
3. In the Performance Mode drop-down list, select the application type: Dynamic, OLTP, or Big Block
Bypass.
4. Click OK.
5. Shutdown maxView Storage Manager and reboot the system.
Note: You must reboot the system for the performance mode setting to take
effect.
Verifying Logical Drives
To ensure that there are no data problems on your logical drives, it is important to verify them. When
you verify a logical drive, maxView Storage Manager checks it for inconsistent or bad data and then
fixes any problems. (You can also choose to verify a logical drive without fixing it.)
Logical drives without redundancy (for instance, RAID 0 logical drives) do not need to be verified.
In maxView Storage Manager, logical drive verification can occur in different ways, depending on your
controller:
• Automatic verification—If your controller supports Build initialization, maxView Storage Manager
automatically verifies all new redundant logical drives. No manual verification is required.
To see if your controller supports Build initialization, select the controller in the Enterprise View
then, on the Storage Dashboard, click Properties.
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• Manual verification—If your controller doesn't support Build initialization, a Warning-level event
notice appears in the event log prompting you to verify a logical drive before you begin to use it.
To verify a logical drive manually, see Verifying and Fixing a Logical Drive on page 61.
• Background verification—If your controller supports background consistency check, maxView
Storage Manager continually and automatically checks your logical drives once they're in use.
To see if your controller supports background consistency check, select the controller in the Enterprise
View then, on the Storage Dashboard, click Properties. To enable or disable background consistency
check or to set the checking period, see Enabling/Disabling Background Consistency Check on page 62.
If your controller doesn't support background consistency check, we highly recommend that you verify
your logical drives weekly, following the instructions in Verifying and Fixing a Logical Drive on page 61.
Verifying and Fixing a Logical Drive
While maxView Storage Manager verifies and fixes a logical drive, you can't complete any other tasks
on the controller. Because the verification can take a long time to complete, you may want to schedule
the task to be completed overnight or on a weekend.
Note: For performance reasons, verifying a logical drive with fix is required for all
redundant logical drives created using the Quick Initialization method (see Changing
the Initialize Method on page 59). For other logical drive types, you can choose to
verify the logical drive without fixing inconsistent or bad data.
To verify and fix a logical drive:
1. Ensure that no activity is taking place on the controller for the logical drive.
2. In the Enterprise View, select the logical drive.
3. On the ribbon, in the Logical Device group, click Verify.
The Verify Logical Device window opens.
4. To verify the logical drive without fixing bad data, click Verify (default). To repair inconsistent or bad
data during verification, click Verify with fix.
5. To verify the logical drive now (immediately), click Verify.
To verify the logical drive later, click Schedule, then set the time and date to perform the verification.
You can also set up the verification as a recurring task. (For more information, see Working with
Scheduled Tasks on page 76.)
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Caution: Do not power off the system while the verification is in progress. If you
do, the verification will stop.
When the verification is complete, an event notice is generated in the event log, at which time you
can continue working with the controller.
Enabling/Disabling Background Consistency Check
If your controller supports background consistency check, maxView Storage Manager continually and
automatically checks your logical drives for bad or inconsistent data once they're in use. (To see if your
controller supports background consistency check, select the controller in the Enterprise View then, on
the Storage Dashboard, click Properties.)
To enable or disable background consistency check:
1. In the Enterprise View, select a controller.
2. On the ribbon, in the Controller group, click Set Properties.
The Set Properties window opens.
3.
4.
5.
6.
Click the Data Protection tab.
In Consistency Check drop-down list, select Enabled or Disabled.
Enter the Consistency Check Period period, in days.
Click Apply.
Increasing the Capacity of a Logical Drive
You can add more disk drive space, or expand, a logical drive, to increase its capacity .
Note: Some operating systems have size limitations for logical drives. Refer to your
operating system documentation to see if size limits apply.
The expanded logical drive must have a capacity that is greater than or equal to the original logical drive.
To increase the capacity of a logical drive:
1. In the Enterprise View, select a controller, then select the logical drive you want to expand.
2. On the ribbon, in the Logical Device group, click Expand/Migrate.
A wizard opens to help you modify the logical drive.
3. Click Next.
4. Select the disk drive(s), drive segments, or SSDs you want to add to the logical drive.
If you want to remove a specific disk drive or segment and replace it with another one (for instance,
to replace a smaller disk drive with a larger one), deselect the disk drive you want to remove, then
select another disk drive of greater or equal capacity to replace it.
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Note: We recommend that you do not combine SAS and SATA disk drives within
the same logical drive. maxView Storage Manager displays a warning message if
you try to create a logical drive using a combination of SAS and SATA disk drives.
5. Click Next.
6. Enter the size of the logical drive in the space provided (in gigabytes). It must be greater than or
equal to the current size.
7. Select a new stripe size from the drop-down list, if required.
Note: The default stripe size usually provides the best performance.
8. Click Next.
9. Review the logical drive settings. To make changes, click Back.
10. Click Finish.
The logical drive is expanded and its capacity increased to the new size.
Changing the RAID Level of a Logical Drive
If your storage needs or application requirements change, you can change, or migrate, the RAID level
of your logical drives to another, more suitable, RAID level. You may want to change the RAID level to
add redundancy, further protect your data, or to improve data availability for speedier access. See
Selecting the Best RAID Level on page 140 for more information.
Changing the RAID level normally requires one or more disk drives to be added to or removed from the
logical drive. maxView Storage Manager will not let you change the RAID level unless the right number
of drives are available.
The following RAID level migrations are supported:
• RAID 0 to RAID 5
• RAID 0 to RAID 10
• RAID 5 to RAID 6
• RAID 6 to RAID 5
• RAID 10 to RAID 5
• RAID 5 to RAID 10
• RAID 1 to RAID 5
• SIMPLE VOLUME to RAID 1
• RAID 1 to SIMPLE VOLUME
To change the RAID level of a logical drive:
1. In the Enterprise View, select a controller, then select the logical drive that you want to migrate.
2. On the ribbon, in the Logical Device group, click Expand/Migrate.
A wizard opens to help you modify the logical drive.
3. Select a new RAID level, then click Next. Only valid RAID level options are offered.
4. In the RAID Members panel, select the disk drive(s), drive segments, or SSDs that you want to add
to the logical drive.
If you want to remove a specific disk drive or segment and replace it with another one (for instance,
to replace a smaller disk drive with a larger one), deselect the disk drive you want to remove, then
select another disk drive of greater or equal size to replace it.
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Note: We recommend that you do not combine SAS and SATA disk drives within
the same logical drive. maxView Storage Manager displays a warning message if
you try to create a logical drive using a combination of SAS and SATA disk drives.
5. Enter the size of the logical drive in the space provided (in gigabytes). It must be greater than or
equal to the current size.
Note: Some operating systems have size limitations for logical drives. Before you
save the configuration, verify that the logical drive size is supported by your
operating system.
6. Select a new stripe size from the drop-down list, if required.
Note: The default stripe size usually provides the best performance.
7. Click Next.
8. Review the logical drive settings. To make changes, click Back.
9. Click Finish.
The logical drive is reconfigured with the selected disks and migrates to the new RAID level.
Erasing a Logical Drive
You can use maxView Storage Manager to erase the data on any logical drives that are in the Optimal
state. The logical drive remains in the Enterprise View and ready to store new data.
Caution: When you erase a logical drive, you lose all data on that drive.
To erase a logical drive:
1. In the Enterprise View, select a controller, then select the logical drive you want to erase.
2. On the ribbon, in the Logical Device group, click Erase.
The Erase Logical Device window opens.
3. Click Erase to erase the logical drive; click Cancel to cancel the action.
Deleting a Logical Drive
When you delete a logical drive, it is removed from the Enterprise View and the disk drives or segments
in the logical drive become available to use in a new logical drive (see Creating a Logical Drive Using
Available Segments on page 56), or to expand an existing logical drive (see Increasing the Capacity of
a Logical Drive on page 62).
Caution: When you delete a logical drive, you lose all data stored on that logical drive.
Be sure that you no longer need the data on the logical drive before you delete it.
To delete a logical drive:
1. In the Enterprise View, select a controller, then select the logical drive you want to delete.
2. On the ribbon, in the Logical Device group, click Delete.
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3. When prompted, click Delete to delete the logical drive.
Deleting all Logical Drives on a Controller
Use the following procedure to delete all logical drives on a controller or to select the logical drives on
the controller that you want to delete. The logical drives are removed from the Enterprise View and the
disk drives or segments in the logical drives become available for use in new logical drives.
Caution: When you delete a logical drive, you lose all data stored on that logical drive.
Be sure that you no longer need the data on the logical drive before you delete it.
To delete all logical drives on a controller:
1. In the Enterprise View, select a controller.
2. On the ribbon, in the Logical Device group, click Delete.
The Delete Logical Devices window opens.
3. To select all drives on the controller, click the check box at the top of the left column. You can also
select the logical drives individually.
4. Click OK.
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Maintaining an Energy-Efficient Storage Space
You can use power management in maxView Storage Manager to maintain an energy-efficient storage
space. Power management of your storage space reduces cooling and electricity costs. It increases
system stability due to lower heat dissipation. And it improves the quality of your work environment
by reducing noise levels in your computer rooms and data centers.
This section describes how to configure power management for the logical drives and RAID controllers
in your storage space. You can configure power management for an individual logical drive or for all
logical drives on a controller.
• To configure power management for a logical drive, see Setting Power Management Options for
a Logical Drive on page 66.
• To configure power management for a controller, see Setting Power Management Options for a
Controller on page 67.
• To disable power management on a logical drive, see Disabling Power Management for a Logical
Drive on page 68.
Note: To see if your controller supports power management, select the controller in
the Enterprise View then, on the Storage Dashboard, click the Properties tab. If the
Key Features section includes 'Intelligent Power Management', the controller supports
the power management features. You can check for power management support on
the Storage Dashboard for controllers, logical drives, and physical drives.
Setting Power Management Options for a Logical Drive
This section describes how to set the power management options for an existing logical drive. You can
also set the power management options when you create a logical drive in the wizard (see Custom
Configuration on page 43).
For each logical drive in your storage space, you can a set a timer to reduce the disk drive spin rate
(RPM), turn disk drives off, and verify the health of inactive drives.
Note: We do not recommend enabling power management for logical drives with
shared physical drives; that is, logical drives that include segments of the same physical
drives. Placing logical drives with these characteristics under power management may
limit the power savings benefit in your storage space.
To set the power management options for a logical drive:
1. In the Enterprise View, select a controller, then select a logical drive.
2. On the ribbon, in the Logical Device group, click Set Properties.
The Set Properties window opens.
3. Click the Power tab.
4. In the Power Settings drop-down list, select Enabled.
5. Select a value for each timer from the drop-down lists:
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• Slow Down Drives After—Period of inactivity, from 3 minutes to 3 hours, after which the drives’
spin rate is lowered. The default is Never.
Note: For disk drives that do not support slow operation, set this timer to
Never.
• Verify Drives After—Period of inactivity, from 1 hour to 24 hours, after which an inactive drive
(a drive that's already powered down) is restarted and checked to verify its health. Once the
check is complete, the drive is powered down and returns to an inactive state. The default is
Never.
• Power Off Drives After—Period of inactivity, from 3 minutes to 3 hours, after which the disk
drives are turned off. The default is Never.
6. Click OK.
Setting Power Management Options for a Controller
The power management options for a controller affect all logical drives on that controller. You can
choose a “stay awake” period during which disk drives on the controller always operate at their peak
spin rate. You can also set the spin-up limits for the controller—the maximum number of drives that
the controller may spin up at the same time..
Note: The stay awake period is relative to your local system time and time zone. To
set the time zone for power management, you must use the controller BIOS utility.
The time zone does not adjust automatically for daylight savings time. To compensate,
you must adjust the stay awake period manually, either in the BIOS or with maxView
Storage Manager. For more information, see the Adaptec RAID Controller Installation
and User's Guide.
To set the stay awake period for the disk drives on a controller:
1. In the Enterprise View, select a controller.
2. On the ribbon, in the Controller group, click Set Properties.
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The Set Properties window opens.
3. Click the Power Management tab.
4. In the Stay Awake Period drop-down list, select Enabled.
Note: If you enabled power management when you created the logical drive, this
field is set to Enabled, by default.
5. Enter the stay awake period start time and end time in 24-hour, hhmm, format; for example, 0900
for 9AM, 1400 for 2PM, and so on.
6. Select the days of the week to enforce the stay awake period. On days that you do not select, the
stay awake period is disabled and the spin rate is controlled by the logical drive's power timer settings
(see Setting Power Management Options for a Logical Drive on page 66).
7. Enter the maximum number of internal disk drives that the controller may spin-up at the same time.
Then, enter the maximum number of external drives (drives in an enclosure) that the controller may
spin-up at the same time.
8. Click OK.
Disabling Power Management for a Logical Drive
You can disable power management for a logical drive. You may choose to disable power management
for the drives on a high-volume server or a logical drive that needs to be highly available.
To disable power management for a logical drive:
1. In the Enterprise View, select a controller, then select a logical drive on that controller.
2. On the ribbon, in the Logical Device group, click Set Properties.
The Set Properties window opens.
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3. Click the Power tab.
4. In the Power Settings drop-down list, select Disabled.
5. Click OK.
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Working with maxCache Devices
Adaptec Series Q controllers support an advanced SSD caching technology called Adaptec maxCache™.
maxCache uses a reserved logical drive comprised of SSDs only, called the maxCache Device, to support
read and redundant write caching for storage connected directly to your controller.
maxCache accelerates application performance in IO-intensive applications with mixed workloads. It
can be applied independently on a per controller or per logical drive basis. By default, maxCache is
enabled for new logical drives (see Creating Logical Drives on page 41).
With maxCache read caching enabled, the system copies frequently read "hot" data to the maxCache
Device for faster retrieval. With maxCache write caching enabled, the maxCache Device is populated
with certain "hot" blocks from the logical drives on the controller. All writes to these hot blocks go
directly to the maxCache Device. The data remain on the maxCache Device until it is full or some other
"hotter" data replaces it.
Use the procedures in the following sections to create, modify, and maintain the maxCache Device, and
to enable and disable maxCache for the logical drives in your storage space.
Note: Adaptec Series 6Q controllers support maxCache read caching only. For Series
6Q controllers, the maxCache Device is a simple collection of SSDs; it is not a logical
device. For more information, see Using maxCache with Adaptec Series 6Q Controllers
on page 74. For more information about Adaptec maxCache technology, visit the
Adaptec Web site at www.adpatec.com.
Creating a maxCache Device
To create a maxCache Device:
1. In the Enterprise View, select a system, then select a controller on that system.
2. On the ribbon, in the maxCache group, click Create maxCache.
3. When the wizard opens, select a RAID level for the maxCache Device, then click Next.
See Selecting the Best RAID Level on page 140 for more information about RAID levels.
4. Select the SSDs that you want to include in the maxCache Device. Be sure to select the right number
of SSDs for the RAID level you selected.
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5. Click Next.
6. (Optional) In the RAID Attributes panel, customize the settings for the maxCache Device. You can:
• Enter a name for the maxCache Device. Names can include any combination of letters and
numbers, but cannot include spaces.
• Set a smaller logical drive size. (By default, the maxCache Device uses all available drive space.)
• Set the build method to: Build, Clear, or Quick.
• Set the build priority to: High, Medium, or Low.
See Fine-tuning Logical Drives on page 57 for details about customizing the settings in the RAID
Attributes panel.
7. Click Next, then review the logical drive settings. To make changes, click Back.
8. Click Finish.
maxView Storage Manager builds the maxCache Device. Use the Event Log and Task Log to track
build progress.
Configuring maxCache for a Logical Drive
You can enable or disable maxCache read and write caching for each logical drive in your storage space:
1. In the Enterprise View, select a controller, then select a logical drive on that controller.
2. On the ribbon, in the Logical Device group, click Set Properties.
3. When the Set Properties window opens, click the maxCache tab.
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4. In the drop-down lists:
• For maxCache Read Cache, select Enabled or Disabled, as needed.
• For maxCache Write Cache, select Enabled or Disabled, as needed.
5. Click OK.
Configuring maxCache for a Controller
You can disable maxCache write caching for all logical drives on a controller. Because write caching
sends in-coming data to the maxCache Device first, before moving it to the logical devices on your
controller, you may want to disable write caching to reduce the possibility of data loss in the event of
a power outage, system failure, or dirty shutdown.
Note: To re-enable maxCache write caching in your storage space, you must change
the maxCache settings for each logical drive individually; see Configuring maxCache
for a Logical Drive on page 71.
To disable maxCache write caching for a controller:
1. In the Enterprise View, select a controller, then select the maxCache Device on that controller.
2. On the ribbon, in the maxCache group, click Disable Write Cache.
3. Click OK.
Setting the maxCache Flush and Fetch Rate
Once the maxCache Device is built, you can set its Flush and Fetch rate to optimize the read cache
performance.
To set the maxCache Device Flush and Fetch rate:
1. In the Enterprise View, select a controller, then select the maxCache Device for that controller.
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2. On the ribbon, in the maxCache group, click Set Properties.
The Set Properties window opens.
3. In the drop-down list, set the Flush and Fetch rate to: Slow, Medium, or High. The default is Medium.
Note: The lower the rate, the longer data is kept on the maxCache Device before
it is flushed from the cache.
4. Click OK.
Verifying and Fixing the maxCache Device
If maxCache is enabled for a controller, you cannot complete any other tasks on that controller while
maxView Storage Manager verifies and fixes the maxCache Device. Optionally, you can choose to verify
the maxCache Device without fixing inconsistent or bad data, or run a coherency check to compare valid
pages of the maxCache Device with their corresponding logical drive storage.
To verify and fix the maxCache Device:
1. Ensure that no activity is taking place on the controller for the maxCache Device.
2. In the Enterprise View, select the maxCache Device you want to verify and fix.
3. On the ribbon, in the maxCache group, click Verify.
The Verify maxCache window opens.
4. Choose a verification option:
Options
To repair inconsistent or bad data during
verification
Description
...click Verify with fix.
To verify the maxCache Device without fix- ...click Verify.
ing bad data
To perform a coherency check on the max- ...click Coherency Check, then select Once or Always
Cache meta-data
from the drop-down list.
5. Click OK.
Caution: Do not power off the system while the verification is in progress. If you
do, the verification will stop.
When the verification is complete, an event notice is generated in the system's event log, at which
time you can continue working with the controller.
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Deleting the maxCache Device
When you delete the maxCache Device, the component SSDs become available and can be used to
create a new logical drive, hot spare, or new maxCache Device.
Caution: Ensure that no activity is taking place on the controller for the maxCache
Device; otherwise you may lose data.
To delete the maxCache Device:
1. In the Enterprise View, select a controller, then select the maxCache Device.
2. On the ribbon, in the maxCache group, click Delete.
3. When prompted, click Delete to delete the maxCache Device; click Cancel to cancel the action.
Using maxCache with Adaptec Series 6Q Controllers
Adaptec Series 6Q controllers support maxCache read caching only. On a Series 6Q controller with
maxCache read caching enabled, the system copies frequently read "hot" data to an SSD cache pool,
called the maxCache Device. For Series 6Q controllers, the maxCache Device is a simple collection of
SSDs. Unlike the maxCache Device for newer Adaptec Series Q controllers, it is not a logical device and
is not displayed in the Enterprise view.
Use the following procedure to configure the maxCache Device and to set its cache Flush and Fetch
Rate. By default, maxCache read caching is enabled for a logical drive. To disable maxCache read caching,
see Configuring maxCache for a Logical Drive on page 71.
To configure the maxCache Device on a Series 6Q controller:
1. In the Enterprise View, select a system, then select an Adaptec Series 6Q controller on that system.
2. On the ribbon, in the maxCache group, click Create maxCache.
The maxCache Device Configuration window opens.
3. Select one or more SSDs in the Available SSD Drives list, then click right arrow.
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To remove a SSD from the cache, select one or more SSDs in the maxCache Device list, then click
left arrow.
4. Select the maxCache flush and fetch rate from the drop-down list: Low, Medium, High. (The default
is Medium.)
5. Click OK.
maxView Storage Manager builds the maxCache Device. Use the Event Log and Task Log to track
build progress.
Analyzing maxCache Performance
maxView Storage Manager provides advanced usage statistics about the maxCache Devices on your
Adaptec Series Q controllers. You can use these statistics to gain a better understanding of how maxCache
is performing in your storage space. Use the Statistics Viewer to view the maxCache statistics; see
Viewing Advanced Statistics on page 114 for more information.
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Working with Scheduled Tasks
maxView Storage Manager allows you to schedule some tasks to start at convenient times. Additionally,
you can schedule some tasks to recur at preset times.
This section describes how to schedule, monitor, and manage tasks.
Scheduling a Task
If a task is lengthy and limits access to components in your storage space, you may want to set a date
and time for the task to start, instead of running the task while there is activity in your storage space.
If a task must be performed regularly, you can schedule it to recur at preset times.
You can schedule these tasks in maxView Storage Manager:
• Expanding a logical drive
• Changing the RAID level of a logical drive
• Modifying the stripe size of a logical drive (as part of an expansion or migration)
• Verifying or verifying and fixing a logical drive
• Erasing or clearing a logical drive
To schedule one of these tasks:
1. Complete each step of the task until you are prompted to finish the task or schedule the task. (The
actual label on the "finish" button varies, depending on the task type.) Do not click finish!
2. Click Schedule.
The schedule window opens.
Note: The schedule window is the same for all tasks, except for the title text on
the title bar.
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3. Click in the Start Date and Time field to pick the task start date from the calendar and/or set the
task start time with the slider controls. By default, the task starts "today".
Note: If you are scheduling a task on a remote system located in another
geographical area, remember that the time you set for the task is that system's
time, which may be different from the local time. You will be prompted to select
a new time if the one you've set occurs in the past on the remote system.
4. Set the recurrence frequency from the drop-down menu, if the option is available for this task and
you want it to occur regularly. You can set a task to recur daily, weekly, or monthly.
5. Click OK.
The task is saved and the scheduled task is added to the Task Log.
Monitoring Tasks
You can use the Task Log and Event Log—at the bottom of the maxView Storage Manager main window
—to monitor your tasks. The information in each log is complementary, and helps you manage the
scheduled and non-scheduled tasks in your system.
Use the Event Log for information
about running or non-recurring tasks
Use the Task Log for general task
information, status, and progress
The Task Log displays all scheduled tasks in order of creation, and includes basic information about each
task, and progress of running tasks. The Status column shows the current condition of each task:
• Scheduled—The task is scheduled to be completed at a future date and time.
• Running—The task is running and currently in progress.
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• Error—The task did not complete successfully. (For more information about an error, double-click
the task in the Task Log to open the Task Log Detail window; see Viewing Task Status in the Task
Log on page 102.)
The Event Log displays additional information about tasks, such as when a scheduled task is modified
or deleted, or when a task did not complete successfully.
The Event Log uses icons to show the status of tasks:
Icon
Status
Explanation and Solution
Information
The task completed successfully. No action required.
Warning
The task missed its start time. Reschedule the task to clear the error, as described in
Modifying a Task on page 78.
Error
The task failed. Delete the task to clear the error. Schedule the task again, as described
in Scheduling a Task on page 76.
What if a Task Misses its Start Time?
Tasks scheduled in maxView Storage Manager include an automatic 30-minute grace period following
their start time, to accommodate temporary interruptions. For instance, if there's a brief power outage
a task will run once normal conditions resume, if the interruption lasts no longer than 30 minutes past
the scheduled start time.
If a task misses its start time, it must be rescheduled. For instructions, see Modifying a Task on page
78.
If a recurring task misses its start time, it is automatically rescheduled to run at the next scheduled
interval.
Modifying a Task
If the requirements for a scheduled task change, you can use maxView Storage Manager to modify the
task. You can reschedule a task for a different date or time; change it from recurring to non-recurring;
and modify the task description that appears in the Task Log. Creating a custom task description makes
it easier to find the task in the task list.
To modify a scheduled task:
1. In the Task Log, single-click the task you want to modify.
2. When the Task Log Detail window opens, click Modify.
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3. When the Modify Task window opens, make the required changes, then click OK.
The task changes are saved and its entry in the Task Log is updated.
Deleting a Task
If a scheduled task is no longer needed, you can delete it from the system.
To delete a task:
1. In the Task Log, single-click the task you want to delete.
2. When the Task Log Detail window opens, click Delete.
3. Click Yes to confirm the deletion.
The task is deleted and its entry is removed from the Task Log.
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Maintaining Physical Devices
This section describes how to manage the controllers, disk drives, solid state drives, and enclosures in
your storage space.
Viewing Device Properties
Click on any physical device in the Enterprise View then, on the Storage Dashboard, click the Properties
tab to view version numbers, status, model numbers, features, and other information about the device.
The properties listed vary, depending on which type of device you select. The figure below shows the
properties for a controller. For more information about using the Storage Dashboard to monitor the
components in your storage space, see Viewing Component Status in the Storage Dashboard on page
102.
Locating Drives in Your Storage Space
You can blink the LEDs on disk drives and SSDs to identify where they are physically located in your
storage space. This table describes how to locate specific devices.
To Locate...
Select...
A disk drive
Disk Drive icon:
All disk drives included in a log- Logical Drive icon:
ical drive
All SSDs in the maxCache Device
maxCache Device icon:
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To Locate...
Select...
Locating a Disk Drive
To locate a (single) disk drive:
1. In the Enterprise View, select a controller then, in the Physical Devices tree, select a disk drive.
2. On the ribbon, in the Physical Device group, click Locate.
The Locate PD window opens.
3. Click the Locate button (on the Locate PD window).
The LED on the disk drive begins to blink.
4. Click Stop to stop blinking the drive.
5. Click Cancel to close the Locate PD window.
Locating Physical Disks in a Logical Drive
To locate all physical disks in a logical drive:
1. In the Enterprise View, select a controller then, in the Logical Devices tree, select a logical drive.
2. On the ribbon, in the Logical Device group, click Locate.
The Locate LD window opens and displays a list of the physical disks associated with the logical drive.
3. Click the Locate button (on the Locate LD window).
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The LEDs on the disk drives begin to flash.
4. Click Stop to stop blinking the drives.
5. Click Cancel to close the Locate LD window.
Locating SSDs in the maxCache Device
To locate all Solid State Drives (SSDs) in the maxCache Device:
1. In the Enterprise View, select a controller; then, in the maxCache Devices tree, select the maxCache
Device on that controller.
2. On the ribbon, in the maxCache group, click Locate.
The Locate maxCache window opens, displaying a list of the SSDs comprising the maxCache Device.
3. Click the Locate button (on the Locate maxCache window).
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The LEDs on the SSDs begin to flash.
4. Click Stop to stop blinking the SSDs.
5. Click Cancel to close the Locate maxCache window.
Working with Failed or Failing Disk Drives
This section describes how to use maxView Storage Manager to manage failed or failing disk drives in
your storage space.
Replacing Disk Drives in a Logical Drive
You can replace one or more disk drives in a logical drive. You may want to replace a drive to upgrade
to larger disk drives, or to make disk drive size uniform across the logical drive.
Caution: If another disk drive in the logical drive fails during rebuild (see Rebuilding
Logical Drives on page 128), you may lose data. For help solving disk drive problems,
see Recovering from a Disk Drive Failure on page 126.
To replace a disk drive in a logical drive:
1. In the Physical Devices tree in the Enterprise View, find the disk drive you want to replace; note its
size and location (for instance Slot 1 in Enclosure 0).
2. Set the drive state to failed. (See Setting a Disk Drive to ‘Failed’ on page 83.)
3. Remove and replace the disk drive with one of equal or greater size.
4. Wait for the logical drive to rebuild. (See Rebuilding Logical Drives on page 128.)
5. Repeat these steps for each disk drive you want to replace.
Setting a Disk Drive to ‘Failed’
Before you can remove a disk drive, you should set it to the Failed state to protect your data. To fail a
disk drive (or SSD), use the Force Offline option for physical devices.
You can set a disk drive to the Failed state if:
• The disk drive is not part of a logical drive, or
• The disk drive is part of a redundant, healthy logical drive
Caution: You may lose data or damage your disk drive if you remove a disk drive
without first setting it to a failed state.
To set a disk drive to Failed:
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1. In the Enterprise View, select a controller then, in the Physical Devices tree, select the drive you
want to set to Failed.
2. On the ribbon, in the Physical Devices group, click Force Offline.
The Force Offline window opens.
3. Click Force.
The drive is taken offline and set to the Failed state.
Note: If the drive is part of a healthy logical drive, the drive is degraded and a
warning message is displayed in the Event Log.
Initializing, Uninitializing, and Erasing Disk Drives
This section describes how to use maxView Storage Manager to erase data and meta-data (including
logical drive and partition information) from the disk drives (and SSDs) in your storage space. You can
initialize or uninitialize individual disks, or use the wizard to initialize/uninitialize all disks on a controller.
Initializing a Disk Drive
You can use maxView Storage Manager to initialize any disk drive (or SSD) in the Ready state. You may
want to do this to erase all existing data and meta-data before using the disk drive in a new logical
device or as a hot spare.
Caution: Do not initialize a disk drive that is part of a logical drive. Initializing a disk
drive that's part of a logical drive may make the logical drive unusable. Be sure to back
up all data from your disk drive before you initialize it.
To initialize a disk drive:
1. In the Enterprise View, select a controller then, in Physical Devices tree, select the disk drive you
want to initialize.
2. On the ribbon, in the Physical Device group, click Initialize.
The Init/Uninit Physical Device window opens.
3. Click the Initialize Physical Device button, then click OK.
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maxView Storage Manager begins the initialization.
4. When prompted, click OK to close the Init/Uninit Physical Device window.
Uninitializing a Disk Drive
You can use maxView Storage Manager to uninitialize any disk drive (or SSD) in the Ready or Raw state.
(In other words, the drive is not part of any logical device.) Uninitializing a disk drive clears Adaptec
meta-data and reserved space from the drive and removes any OS partitions; existing data on the drive
is destroyed.
Note: Uninitialized drives change from their current state to the Raw state. Raw drives
are compatible with any Host Bus Adapter (HBA), including Adaptec RAID controllers
operating in Auto-Volume or HBA mode, and can be exchanged with drives on the
motherboard's SATA interface. For more information about Raw devices and controller
modes, see the Adaptec RAID Controllers Installation and User's Guide.
To uninitialize a disk drive:
1. In the Enterprise View, select a controller then, in Physical Devices tree, select the disk drive you
want to uninitialize.
2. On the ribbon, in the Physical Device group, click Initialize.
The Init/Uninit Physical Device window opens.
3. Click the Uninitialize Physical Device button, then click OK.
maxView Storage Manager uninitializes the device.
4. When prompted, click OK to close the Init/Uninit Physical Device window.
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Initializing/Uninitializing all Drives on a Controller
To initialize or uninitialize all disk drives (or SSDs) on a controller, use the Init/Uninit Physical Devices
wizard to perform the task on all drives at once.
To initialize or uninitialize drives with the wizard:
1. In the Enterprise View, select a controller.
2. On the ribbon, in the Physical Device group, click Initialize.
The Init/Uninit Physical Devices wizard opens.
3. Select Initialize or Uninitialize, then click Next.
4. Select drives on the controller to initialize or uninitialize, then click Next.
Note: Only drives in the Ready or Raw state can be initialized or uninitialized.
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5. Review the Summary, then click Finish.
Erasing a Disk Drive
You can use maxView Storage Manager to securely erase existing data on any disk drive or SSD in the
Ready state. Secure erase completely destroys the data on the drive; the data is completely and
irretrievably eradicated. Secure erase performs three distinct writing passes to the disk drive being
erased—it does not just write zeros.
To securely erase a disk drive or SSD:
1. In the Enterprise View, select a controller then, in the Physical Devices tree, select the drive you
want to erase.
2. On the ribbon, in the Physical Device group, click Secure Erase.
The Secure Erase Physical Device window opens.
3. Click Erase to erase the disk drive; click Cancel to cancel the action.
Verifying and Fixing a Disk Drive
When you verify a physical drive (HDD or SSD), maxView Storage Manager checks it for inconsistent or
bad data and then fixes any problems it finds. (You can also choose to verify a physical drive without
fixing it.) While maxView Storage Manager verifies and fixes a physical drive, you can't complete any
other tasks on that drive. You can verify any drive in the Ready state.
To verify and fix a physical drive:
1. In the Enterprise View, select a controller, then select a physical drive on that controller.
2. On the ribbon, in the Physical Device group, click Verify.
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The Verify Physical Device window opens.
3. To repair inconsistent or bad data during verification, click Verify with fix. To verify the physical
drive without fixing bad data, leave the checkbox blank.
4. Click Verify.
Caution: Do not power off the system while the verification is in progress. If you
do, the verification will stop.
When the verification is complete, an event notice is generated in the event log, at which time you
can continue working with the drive.
Configuring the Physical Drive Write Cache Policy
This section describes how to enable or disable write caching on the physical drives in your storage
space. You can configure the write cache setting for an individual drive or for all drives on a controller.
Caution: Enabling write caching can improve drive performance. However, if the
system experiences a power, device, or system failure, or cannot be shut down
properly, there is a possibility of data loss or file-system corruption.
• To configure the write cache policy for all drives on a controller, see Configuring the Global Physical
Drive Write Cache Policy on page 88.
• To configure the write cache policy for an individual drive, see Configuring the Write Cache Policy
for an Individual Drive on page 89.
Configuring the Global Physical Drive Write Cache Policy
This option allows you to configure the write cache policy for all physical drives on a controller. You can
enable or disable write caching on all drives on the controller, or choose "Drive Specific" to configure
the write cache policy for individual drives.
To configure the Global Physical Drive Write Cache policy:
1. In the Enterprise View, select a controller.
2. On the ribbon, in the Controller group, click Set Properties.
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The Set Properties window opens.
3. In the Global Physical Devices Write Cache Policy drop-down list, select Enable All, Disable
All, or Drive Specific.
4. Click OK.
5. If you selected Drive Specific, continue with Configuring the Write Cache Policy for an Individual
Drive on page 89.
Configuring the Write Cache Policy for an Individual Drive
Note: You can change the write cache setting for an individual drive only if the Global
Write Cache Policy is set to "Drive Specific."
By default, disk drive write caching is disabled in maxView Storage Manager.
To enable or disable write caching on an individual drive:
1. In the Enterprise View, select a controller then, in the Physical Devices tree, select a disk drive.
2. On the ribbon, in the Physical Device group, click Set Properties.
The Set Properties window opens.
3. In the Write-back Cache drop-down list, select Enabled or Disabled.
4. Click OK.
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Working with Controllers
This section describes how to use maxView Storage Manager to manage the controllers in your storage
space:
•
•
•
•
To silence a controller alarm, see Silencing a Controller Alarm on page 90.
To disable a controller alarm, see Disabling a Controller Alarm on page 90.
To re-scan a controller, see Rescanning a Controller on page 91.
To set the controller's default task priority, see Setting a Controller's Default Task Priority on page
91.
• To enable Native Command Queuing (NCQ) on a controller, see Enabling Native Command Queuing
on a Controller on page 91.
Silencing a Controller Alarm
When a Warning- or Error-level event occurs, an audible alarm is triggered on the controller. You can
silence the alarm on your local system while you fix the problem.
To silence the alarm:
1. In the Enterprise View, select the controller.
2. On the ribbon, in the Controller group, click Silence Alarm.
Disabling a Controller Alarm
Warning- or Error-level events trigger an audible alarm on a controller, which sounds until the event is
resolved. The alarm is enabled by default, but can be disabled, if required.
Caution: If you disable the alarm, no audible signal will sound when an error occurs
on the controller.
To disable a controller's alarm:
1. In the Enterprise View, select a controller.
2. On the ribbon, in the Controller group, click Set Properties.
The Set Properties window opens.
3. In the Alarm drop-down list, select Disabled.
Note: To enable a disabled alarm, select Enabled from the drop-down list.
4. Click Apply.
The alarm is disabled for that system.
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Rescanning a Controller
After you connect a disk drive or remove a Ready (non-failed) disk drive from a controller, maxView
Storage Manager may not recognize the change until it rescans the controller.
To rescan a controller:
1. In the Enterprise View, select the controller.
2. On the ribbon, in the Controller group, click Rescan.
The Rescan window opens.
3. Click the Rescan button (on the Rescan window).
maxView Storage Manager scans all the channels or ports on the controller you selected.
4. When the rescan is finished, click Cancel to close the Rescan window.
Setting a Controller's Default Task Priority
Note: This setting applies to new tasks. It does not affect currently running tasks.
To set the default priority for all tasks running on the controller:
1. In the Enterprise View, select a controller.
2. On the ribbon, in the Controller group, click Set Properties.
The Set Properties window opens.
3. On the General Settings tab, in the Task Priority drop-down list, select High, Medium, or Low.
4. Click Apply.
Enabling Native Command Queuing on a Controller
Native Command Queuing, or NCQ, lets SATA disk drives arrange commands into the most efficient
order for optimum performance.
To enable or disable NCQ for the drives on a controller:
1. In the Enterprise View, select a controller.
2. On the ribbon, in the Controller group, click Set Properties.
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The Set Properties window opens.
3. On the General Settings tab, in the NCQ drop-down list, select Enabled or Disabled.
4. Click Apply.
Setting the Connection Speed for a Controller
You can set the maximum connection speed (or PHY link rate) for SAS devices on a controller to 6Gb/s
or 12Gb/s, as needed. This option is useful if you have cables or backplanes that are not 12G-SAS capable,
and want to avoid connection problems by attaching 12G devices at 6G speed.
To set the maximum PHY link rate on a controller:
1. In the Enterprise View, select a controller.
2. On the ribbon, in the Controller group, click Set Properties.
The Set Properties window opens.
3. From the Global Max SAS Phy Link Rate drop-down list, select 12Gb/s or 6Gb/s.
4. Click OK.
Working with System Alarms
Warning- or Error-level events on a system trigger an audible alarm, a series of beeps which sound every
five minutes (or 300 seconds) until the event is resolved.
The alarm is enabled by default, but can be disabled on any system, if required. You can also change
the frequency and duration of the alarm.
Note: A system alarm is not the same as a controller alarm. For controller alarm
information, see Working with Controllers on page 90.
To change alarm settings on a system:
1. In the Enterprise View, select a system.
2. On the ribbon, in the System group, click System Settings.
The maxView Storage Manager Agent Settings window opens. The alarm settings are circled in the
next figure.
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3. Edit the alarm settings, as needed.
You can disable the system alarm by deselecting Sound Alarm.
4. Click OK.
The changes take effect immediately.
Updating Controller, Enclosure, and Disk Drive Firmware
Note: This task is recommended for advanced users only.
maxView Storage Manager includes a wizard to help you update the firmware on the controllers,
enclosures, and disk drives in your storage space. The wizard updates the firmware for devices of the
same type on the local or a remote system.
For example, if your storage space includes disk drives from two different manufactures, you must
update the firmware for each manufacturer's drives separately, by running the wizard twice. Additionally,
if you have more than one system in your storage space, you must run the wizard for each system
separately.
To update the firmware on the controllers, enclosures, or disk drives in your storage space, review the
prerequisites in Before You Begin on page 93, then follow one of these sets of instructions:
• Updating the Controller Firmware on page 93
• Updating the Disk Drive Firmware on page 97
• Updating the Enclosure Firmware on page 98
Before You Begin
Before you begin, download the latest firmware images from the Adaptec Web site at www.adaptec.com,
or from your vendor's support site on the World Wide Web. Controller images come in sets of one or
more files and have a .ufi file extension. Disk drive and enclosure image file names vary by
manufacturer.
Updating the Controller Firmware
Use the Firmware Update wizard to update the firmware for one or more controllers of the same type
on the local or a remote system.
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To update the controller firmware:
1. In the Enterprise View, select a system.
2. On the ribbon, in the System group, click Firmware Update.
3. When the wizard opens, select Controller, then click Next.
4. Click Choose, browse the file system for the firmware update file (typically, a .ufi file), click Open
to select the file (the button label may be different on your browser), then click Upload.
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5. When the file name appears in the Uploaded F/W File(s) list, click Next.
6. Select the controllers you want to update, then click Next.
7. Review the update summary, then click Finish.
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Caution: Do not power down the controller(s) while the update is in progress!
8. When the update is complete, click OK. Restart the server to activate the new firmware image.
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Updating the Disk Drive Firmware
Use the Firmware Update wizard to update the firmware for one or more disk drives of the same type
on the local or a remote system. The procedure is similar to updating the controller firmware (see
Updating the Controller Firmware on page 93).
To update the disk drive firmware:
1. In the Enterprise View, select a system.
2. On the ribbon, in the System group, click Firmware Update.
3. When the wizard opens, select Disk Drive, then click Next.
4. In the Select Files panel, click Choose, browse the file system for the firmware update file, click Open
to select the file (the button label may be different on your browser), then click Upload.
5. When the file name appears in the Uploaded F/W File(s) list, click Next.
6. In the Select Devices panel, select the disk drives you want to update, then click Next.
7. Review the update summary, then click Finish.
Caution: Do not power down the controller(s) while the update is in progress!
8. When the update is complete, click OK. Restart the server to activate the new firmware image.
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Updating the Enclosure Firmware
Use the Firmware Update wizard to update the firmware for one or more enclosures or expanders of
the same type on the local or a remote system.
To update the enclosure/expander firmware:
1. In the Enterprise View, select a system.
2. On the ribbon, in the System group, click Firmware Update.
3. When the wizard opens, select Enclosure/Expander, then click Next.
4. In the Select Files panel, click Choose, then browse the file system for the firmware update file. Click
Open to select the file (the button label may be different on your browser), then click Upload and
wait for the file name to appear in the Uploaded F/W File(s) list.
5. Select the Chunk Size, from 1-n, in kilobytes (KB).
6. Select the firmware Upgrade Type:
• Firmware—update the firmware image on the expander or enclosure
• Manufacturer—update the manufacturing image (BOOT SEEPROM) on the expander or enclosure
• CPLD—update the CPLD image on the expander or enclosure
7. Select the firmware upgrade Mode:
• Download Microcode Data Only—transfer microcode to the device using one or more write
buffer commands; requires system reset or power cycle to activate.
• Download Microcode with Offsets and Activate—transfer microcode to the device using one
or more write buffer commands and activate immediately.
• Download Microcode with Offsets, Save and Activate—transfer microcode to the device using
one or more write buffer commands, save to non-volatile storage, then activate.
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8. When you are ready to continue, click Next.
9. In the Select Devices panel, select the enclosures you want to update, then click Next.
10. Review the update summary, then click Finish.
Caution: Do not power down the controller or enclosure(s) while the update is in
progress!
11. When the update is complete, click OK. Restart the server to activate the new firmware image, as
needed.
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11
Monitoring Status and Activity
This section describes how maxView Storage Manager helps you monitor status and activity in your
storage space.
Monitoring Options
maxView Storage Manager provides many ways to monitor the status of your storage space:
• Event Log—The main window of maxView Storage Manager features an event log that provides
at-a-glance status information about activity (or events) occurring in your storage space. All Warningand Error-level events are also recorded in your operating system's event log.
See Viewing Activity Status in the Event Log on page 101 and Changing an Operating System's Event
Log Setting on page 115.
• Task Log—The main window also features a task log that provides status information about the
progress of current or recurring tasks in your storage space, such as the creation or verification of
a logical drive.
See Viewing Task Status in the Task Log on page 102.
• Storage Dashboard—Occupying the largest portion of the main window in maxView Storage
Manager, the Storage Dashboard provides complete, at-a-glance, information about the components
of your storage space, including status information, physical and logical device properties, resources,
and reliability indicators for hard drives and SSDs.
See Viewing Component Status in the Storage Dashboard on page 102.
• Chart View—Provides a visual representation of free and used space for a system, controller, or
your entire storage space.
See Viewing Storage Space Usage in Chart View on page 105.
• Notifications—You can set maxView Storage Manager to email or broadcast status notifications
in your choice of format to help you monitor activities in your storage space, such as:
• Changes in the status of physical devices, such as disk drive failures.
• Changes on local or remote systems, such as the expansion of a logical drive or the creation
of a hot spare.
• Changes in temperature in storage enclosures, or that fans or power supplies within an
enclosure have failed.
See pages Notifying Users by Email About Status and Activity on page 106 and Broadcasting Alerts
About Status and Activity on page 111.
• Advanced Statistics—You can set maxView Storage Manager to log advanced I/O and usage statistics
for the RAID controllers in your system.
See Monitoring Advanced Statistics about Activity in Your Storage Space on page 112.
• Audible Alarm—A series of beeps sounds whenever a serious event occurs on your storage space.
See Working with System Alarms on page 92.
Checking Status from the Main Window
You can view status information and messages about the activity occurring in your storage space by
looking at the event log, status icons, and task log in the main window of maxView Storage Manager.
(You can also view all events for a system in its operating system event log; see Changing an Operating
System's Event Log Setting on page 115.) Using the Storage Dashboard and Chart View, you can also
monitor the physical and logical components of your storage space from the main window, including
summary information and status, physical and logical device properties and resources, and usage and
I/O statistics.
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Viewing Activity Status in the Event Log
The Event Log lists activity occurring in your storage space, with the most recent event listed at the top.
Status is indicated by icons (see What Do the Event Status Icons Mean? on page 101) in the left-hand
column, as shown in the figure below.
You can view events as they occur in the bottom panel of the maxView Storage Manager main window.
The main window displays the last 100 events in your storage space. To view more events, filtered by
device (a controller, for example), open the Event tab on the Storage Dashboard (see Viewing Component
Status in the Storage Dashboard on page 102).
Single-click any event to open the Event Log Detail window to see more information in an easier-to-read
format. Use the up and down arrows to view previous or following events.
Single-click to view
event details.
To make it easier to find a specific event, click on the column heads to sort the events. For example,
sorting the events by Severity can help you find specific Error- or Warning-level events quickly.
What Do the Event Status Icons Mean?
maxView Storage Manager indicates event status with icons. This table lists the three categories, or
types, of events based on severity.
Icon
Status
Examples
Information
The local system successfully connected to a remote system.
A logical drive was created.
A hot spare was deleted.
Warning
A logical drive is in a degraded state.
A disk drive is being rebuilt.
A controller is not responding to an enclosure.
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Icon
Status
Examples
Error
A controller has failed.
A logical drive has failed.
A disk drive or hot spare has failed.
An enclosure is overheating.
Multiple fans or power supplies within an enclosure have failed.
An enclosure is not responding.
Note: All Warning- and Error-level events also cause the audible alarm to sound. See
Working with Controllers on page 90 for more information.
Viewing Task Status in the Task Log
The Task Log shows the status and progress of tasks in your storage space, with the most recent task
listed at the top.
Single-click any task to open the Task Log Detail window to see more information in an easier-to-read
format. For more information about monitoring, scheduling, and modifying tasks in maxView Storage
Manager, see Working with Scheduled Tasks on page 76.
Single-click to view
task details
Viewing Component Status in the Storage Dashboard
The Storage Dashboard provides detailed information about the components of your storage space,
including local and remote systems, controllers, logical drives, enclosures, disk drives and SSDs, and
maxCache Devices. Occupying the largest portion of the main window in maxView Storage Manager,
the Storage Dashboard organizes component information by category, with a tabs providing one-click
access to summary information and status, properties, resources, and usage statistics.
The information on the Storage Dashboard varies, depending on which component is selected in the
Enterprise View. The figure below shows the Storage Dashboard for a controller. Tabs provide access
to summary information, controller properties, and resources. The Events tab shows filtered events
about the selected device (see Viewing Activity Status in the Event Log on page 101).
Note: For information about Chart View, on the right side of the Storage Dashboard,
see Viewing Storage Space Usage in Chart View on page 105.
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The following table lists the categories and types of information provided on the Storage Dashboard
for each component in your storage space. All top-level nodes in the Enterprise View (System, Controller,
Logical Devices, Physical Devices, and so on) include a Summary tab.
Component
Categories
Examples
System
Summary
System name and IP address
Operating system
Number and type of controllers
Alarm status (see Working with System Alarms on page 92)
Controller
Summary
Properties
Resources
Model, key features, controller mode, and status
Number of physical drives, logical drives and status
Performance mode, settings, and power management features
maxCache status
Health and activity of flash backup module, if present ("Green backup" status)
Physical drive assignments by logical device (see Revealing More Device Information on page 33)
Logical drives Summary
and maxCache Resources
Device
Raid level, size, and status
Member drives and locations
Cache settings
Hot spare protection
Power management status
Drive segment allocation
Enclosure
Summary
Enclosure type, vendor, model and status
Fan, power supply, and temperature status (see Monitoring Enclosure Status
on page 104)
Slot allocation and usage
Hard drives
and SSDs
Summary
Resources
SMART Statistics
Drive type (hard drive, SSD), vendor, and model
Drive state (Ready, Optimal, Hot Spare)
Channel number and device ID
Cache settings, power management status, and transfer speed
Drive segment allocation
SMART statistics (see Viewing SMART Statistics on page 105)
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Monitoring Enclosure Status
If your storage space includes an enclosure with an enclosure management device, such as a SCSI
Accessed Fault-Tolerant Enclosure (SAF-TE) processor, maxView Storage Manager displays temperature,
fan, and power module status on the Storage Dashboard, as shown in the figure below.
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Viewing SMART Statistics
You can use the Storage Dashboard to view various indicators of reliability for the SATA hard drives and
SSDs in your storage space. maxView Storage Manager displays SMART statistics for the drives using
Self-Monitoring, Analysis and Reporting Technology available on most contemporary hard drives and
non-spinning storage devices. You can use this information to verify the health of your hard drives and
SSDs and to predict drive failures.
To view the SMART statistics for a hard drive or SSD, select the drive in the Enterprise View, then click
the SMART tab on the Storage Dashboard. For SSDs, the statistics include wear-level and longevity
indicators, as shown in next figure. Refer to your drive vendor's data sheet for a description of individual
report items.
SSD wear-level and
longevity indicators
Viewing Storage Space Usage in Chart View
Chart View provides a visual representation of the free and used space for a system, controller, or your
entire storage space (all systems and controllers). Located on the right side of the Storage Dashboard
in the maxView main window, Chart View displays a pie chart of storage space usage.
To view storage space usage in Chart View, simply select a component in the Enterprise View (a system,
for instance); the chart view is updated immediately. To view more details about the use of storage
space on that component, move your mouse over any colored section of the pie chart. Hover text reveals
the amount of space represented by that section, as shown in the figure below.
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Hover text reveals
storage space usage
details
Notifying Users by Email About Status and Activity
You can set up maxView Storage Manager to send email messages (or notifications) to one or more
email addresses when an event occurs on a system, such as the creation of a logical drive or the failure
of a disk drive. Email notifications can help you monitor activity on your entire storage space from any
location, and are especially useful in storage spaces that include multiple systems running the maxView
Storage Manager Agent only.
Only the users you specify receive email notifications. You can specify which types of events generate
email messages (Error, Informational, Warning). You can also specify if you want to be notified instantly
when an event occurs to ensure that urgent issues receive immediate attention from the right people.
Alternatively, you can specify that you want events “coalesced” and receive only one email message
for each event type.
Follow the instructions in this section to:
•
•
•
•
•
Set up email notifications (see Setting Up Email Notifications on page 106).
Send a test email (see Sending a Test Message on page 109).
Modify or remove an email recipient (see Modifying or Removing an Email Recipient on page 110).
Modify email server settings (see Modifying Email Server Settings on page 111).
Disable email notifications (see Disabling Email Notifications on page 111)
Setting Up Email Notifications
This section describes how to set up email notifications for one system. If you want to monitor multiple
systems by email, you must complete the tasks in this section for each one separately.
Before you begin, note this information:
• The address of your Simple Mail Transfer Protocol (SMTP) server (host name and domain, or TCP/IP
address)
• The email address of each person who will receive email notifications
To set up email notifications:
1. In the Enterprise View, select a system.
2. On the ribbon, in the System group, click System Settings.
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3. When the System settings window opens, click the SMTP tab.
4. Select Enable Email Notifications.
5. Enter the IP address of your SMTP server and the server's port number (or use the default port).
Then, enter the “From” address that you want to appear in your email notifications. If an email
recipient will be replying to email notifications, be sure that the “From” address belongs to a system
that is actively monitored.
6. If authentication is enabled on your SMTP server (that is, the server requires authentication details
before it will send messages to users), select Use Secure Mail Server, then enter the SMTP server's
login credentials (username/password) in the space provided.
7. On the System settings window, click the Email tab.
The Email Notifications Manager opens.
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8. Click Add Email. When the Add Email window opens, enter the recipient's email address, select the
level of events that will trigger an email notification for that recipient (Error, Error/Warning,
Error/Warning/Informational), select the notification type—Instant or Coalesced—then click Add.
(For more information about event levels, see What Do the Event Status Icons Mean? on page 101.)
Repeat this step to add more email recipients.
Each recipient appears in the Email Notifications Manager, as shown below:
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9. When you're done adding email recipients, click OK.
The email recipients and your SMTP server settings are saved.
10. Repeat the steps in this section for each system you want to monitor with email notifications, then
continue by sending test messages to all recipients (see Sending a Test Message on page 109).
Sending a Test Message
To ensure that an email recipient is receiving event notifications, you can send them a test message.
To send a test message:
1. In the Enterprise View, select the system you want.
2. On the ribbon, in the System group, click System Settings.
3. When the System settings window opens, click the Email tab.
The Email Notifications Manager opens.
4. Select one or more email addresses to send a test message to. To select all addresses, click the check
box at the top of the list, as shown in the figure below.
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5. Click Send Test Email.
If the test is successful, the email recipient(s) receive the test message. If the test fails:
• Ensure that the recipient's email address is correct. (See Modifying or Removing an Email
Recipient on page 110.)
• Ensure that your SMTP server address is correct. (See Modifying Email Server Settings on page
111.)
• Try sending the test message again.
Modifying or Removing an Email Recipient
This section describes how to modify a recipient's email address, change the types of event notifications
the recipient receives, or stop sending email notifications to a recipient from a selected system.
To modify recipient information or to stop sending email notifications to a recipient:
1. In the Enterprise View, select a system.
2. On the ribbon, in the System group, click System Settings.
3. When the System settings window opens, click the Email tab.
The Email Notifications Manager opens.
4. Select the email recipient you want to modify or remove, then:
• Click Modify Email, change the recipient information, as needed, then click Modify to save your
changes.
Or,
• Click Delete Email to remove the recipient from the notification list.
The changes become effective immediately.
5. Click OK to close the Email Notifications Manager.
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Modifying Email Server Settings
You can modify these email server settings, if required:
• Address and port of your SMTP server
• ‘From’ address that will appear in email notifications
• Secure server login credentials
To modify email server settings:
1. In the Enterprise View, select a system.
2. On the ribbon, in the System group, click System Settings.
3. When the System settings window opens, click the SMTP tab.
4. Edit the SMTP server settings as required, then click OK to save your changes.
Disabling Email Notifications
This section describes how to disable email notifications on a selected system.
Note: If you disable email notifications, events continue to be generated but email
messages won't be sent.
To disable email notifications:
1. In the Enterprise View, select a system.
2. On the ribbon, in the System group, click System Settings.
3. When the System settings window opens, click the SMTP tab.
4. Clear the Enable Email Notifications check box.
5. Click OK to save your changes.
Broadcasting Alerts About Status and Activity
You can set maxView Storage Manager to send status alerts about a specified system to all users who
are logged into your storage space. You might want to do this if your storage space isn't managed by a
dedicated person, or if that particular system is off-site or not connected to a monitor. Event alerts
signal everyone working on the storage space that a system requires technical assistance.
When you set maxView Storage Manager to broadcast event alerts, all logged-in users receive messages
about all types of events. In Windows, these alerts appear as pop-up messages; in all other operating
systems, these alerts appear as console messages.
Note: Event alerts are independent of email notifications (see Notifying Users by
Email About Status and Activity on page 106).
To enable event alerts:
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1. In the Enterprise View, select a system.
2. On the ribbon, in the System group, click System Settings.
The Agent Settings window for that system opens.
3. Click Broadcast Events to Logged-In Users, then click OK.
4. Restart maxView Storage Manager to apply the change.
Monitoring Status and Activity with SNMP Traps
On Windows and Linux systems, you can monitor status and activity in your storage space with Simple
Network Management Protocol (SNMP) traps. Using the maxView Storage Manager GUI or an OS
monitoring tool, a system can receive SNMP trap notifications, for instance, when a disk drive fails or
a logical drive verification begins.
For information about about setting up SNMP traps on your system, see Configuring SNMP Notifications
on Windows and Linux on page 133.
Monitoring Advanced Statistics about Activity in Your Storage Space
You can set maxView Storage Manager to log advanced I/O and usage statistics about the RAID controllers,
hard drives, SSDs, and logical drives in your storage space, including maxCache caching statistics.
Follow the instructions in this section to:
• Enable statistics logging on a controller (see Setting up Statistics Logging on page 113).
• View the advanced statistics for a controller, hard drive, SSD, logical drive, or maxCache Device
(see Viewing Advanced Statistics on page 114).
• Reset the statistics counters (see Resetting the Statistics Counters on page 115).
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Setting up Statistics Logging
To set up statistics logging for the controllers in your storage space:
1. In the Enterprise View, select a system, then select a controller.
2. On the ribbon, in the Controller group, click Set Properties.
The Set Properties window opens.
3. In the Advanced Statistics drop-down list, select Enabled.
4. Click OK.
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Viewing Advanced Statistics
Use the Statistics Viewer to view the advanced statistics for the controllers, hard drives, SSDs, logical
drives, and maxCache Devices in your storage space. To view the statistics for a component, select it in
the Enterprise View then, on the Storage Dashboard, click the Advanced Statistics link, on the Summary
tab.
Select a component in
the Enterprise View,
then click this link on
the Storage Dashboard.
The statistics listed vary, depending on which type of component you select. The following example
shows the advanced statistics for a controller (on the left) and the maxCache statistics for a logical drive,
including cache hits and misses and a histogram of cache hit distribution.
Controller Statistics
maxCache Statistics
for a Logical Drive
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Resetting the Statistics Counters
In maxView Storage Manager, advanced statistics are cumulative. That is, the statistics continue to
accumulate until you reset the counters for a controller to zero.
To reset the statistics counters for a controller:
1. In the Enterprise View, select a system, then select the controller you want to reset.
2. On the ribbon, in the Controller group, click Set Properties.
The Set Properties window opens.
3. Click the Reset Now button, then click Apply.
The statistics counters are reset.
Changing an Operating System's Event Log Setting
In addition to the maxView Storage Manager event log, all Warning- and Error-level events on a system
are recorded in its operating system event log. You can select the type of events that are recorded, or
you can disable operating system event logging.
To change or disable operating system event logging on a system:
1. In the Enterprise View, select a system.
2. On the ribbon, in the System group, click System Settings.
The Agent Settings window opens for that system.
3. In the Save Events to OS Log drop-down list, select the type of events that you want to log, then
click OK.
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4. Restart maxView Storage Manager to apply the new setting.
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12
Managing Your Storage Space
This section describes the advanced features in maxView Storage Manager that help you manage your
storage space. You can:
•
•
•
•
Deploy servers with a server template file
Manage remote systems and auto-discovery tasks with the Remote System wizard
Clear a controller configuration
Use a custom base port for the maxView Storage Manager Agent
Deploying Servers
maxView Storage Manager helps you deploy servers in your storage space without configuring each
server manually. You can select an optimally configured server in your storage space, save the controller
configuration to a sever template file, then duplicate the configuration on servers throughout your
network.
The basic procedure works like this:
1. Choose the system you want to use as the model for other servers in your storage space.
2. Save the configuration to a server template file for each controller on that system.
3. Log in to each remote system in your storage space and restore the controller(s) from the server
template file(s).
The following sections provide details on each of these steps.
Creating a Server Template File
This procedure saves the configuration of a controller that you want to use as a model for other servers
in your storage space. It creates a server template file in XML format, which defines the controller type,
operational settings, physical drive size, logical drive size, RAID level, and more. The default name of
the server template file is ControllerConf.xml.
To create a server template file:
1. In the Enterprise View, select a system, then select a controller on that system.
2. On the ribbon, in the Controller group, click Save Configuration.
The Save Configuration window opens.
3. Click Save to continue.
4. When the File Download window opens, click Save, enter a name for the server template file or
accept the default name, then click Save again.
5. When the download is complete, click Close.
6. Continue with Duplicating the Server Template on page 117 to deploy the same controller configuration
on multiple systems in your storage space.
Duplicating the Server Template
When you are ready to duplicate the server template on other systems in your storage space, you can
restore the controller(s) on those systems from the server template file.
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Keep in mind that:
• The server template file (default, ControllerConf.xml) is editable. For example, you may
need to change the disk drive capacity or logical drive size to accommodate the differences on each
machine.
• Drives from the same vendor with slightly different capacities (147GB vs 150GB, for instance) are
considered interchangeable. If the logical drive capacity changes as a result of the size difference,
it is scaled accordingly. For example, if the new drives have 4% more capacity due to vendor or
model changes, then all logical drives are increased in size by 4%.
To duplicate the server template on another system:
1. In the Enterprise View, select a system, then select a controller on that system.
2. On the ribbon, in the Controller group, click Restore Configuration.
The Restore Configuration window opens.
3. Click Browse, navigate the file system to your server template file, then click Open.
4. Choose a Force option if the new controller does not support all of the features of the template
controller, or if the drive capacity on the new system does not match the configuration in the server
template file. The default is Force None. You can choose to:
Options
Description
Force All
To force deployment of all features
Force Logical
Drives
To force deployment of just the logical drives
5. To retain the slot information for enclosures, click Use Slot ID.
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6. Click Restore.
maxView Storage Manager duplicates the controller configuration on the new controller.
7. Repeat these steps for each controller on the server. Choose a different server template file in Step
[3], as needed.
Managing Remote Systems
maxView Storage Manager has a wizard to help you manage the remote systems in your storage space.
The wizard simplifies the process of connecting to remote systems from the local system and adding
them to the Enterprise View.
When you start maxView Storage Manager, an “auto-discovery” task runs in the background, continuously
searching your network for systems running the maxView Storage Manager Agent. The wizard presents
a list of discovered systems (see figure below). You can select systems to add to the Enterprise View
when you start maxView Storage Manager; add systems manually if they are not discovered automatically;
and remove systems that you no longer want to manage.
Adding Remote Systems with the Wizard
For basic instructions for adding remote systems with the wizard, see Logging into Remote Systems
from the Local System on page 40. Once you add a system in the wizard, it automatically appears in
the Enterprise View each time you start maxView Storage Manager. You can work with a remote system's
controllers, disk drives, and logical drives as if they were part of your local system.
Note: The wizard adds all selected systems to the Enterprise view even if login fails
on some systems. For those systems, try running the wizard again with different login
credentials.
Manually Adding a Remote System
You can add a remote system manually if auto-discovery fails to find the system on your network.
To manually add a remote system:
1. On the ribbon, in the Home group, click Add System.
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2. When the Add System window opens, click System Not Present.
The Add System Manually window opens.
3. Enter the system name and login credentials in the space provided, then click Add.
The window closes and the system appears in the discovered systems list in the Add System window.
4. Select the system, then click Add.
maxView Storage Manager connects to the remote system and adds it to the Enterprise View.
Removing a Remote System
If you no longer want to manage a remote system, you can remove it from the Enterprise View.
Note: Removing a remote system from the Enterprise View does not take it off-line.
To remove a remote system:
1. On the ribbon, in the Home group, click Delete System.
The Delete System window opens.
2. Select the system(s) you want to remove. To select all systems in the list, click the checkbox at the
top of the window.
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3. Click Delete.
maxView Storage Manager removes the remote system(s) from the Enterprise View.
Changing the Auto-Discovery Settings
Auto-discovery, in maxView Storage Manager, is enabled by default. The auto-discovery task runs in
the background each time maxView Storage Manager is started. You can disable auto-discovery if
desired, and configure the auto-discovery settings described below.
To change the auto-discovery settings on a system:
1. In the Enterprise View, select a system.
2. On the ribbon, in the System group, click System Settings.
The maxView Storage Manager Agent Settings window opens for that system. The auto-discovery
settings appear at the bottom:
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3. To enable/disable auto-discovery, select Enable Auto Discovery. (This option toggles between
enabled and disabled.)
4. Update the auto-discovery settings, as needed:
• In the Auto Discovery Base Port field, enter the port number for the auto-discovery task. You
can use any available port for auto-discovery. The default port is 34570. If you change the port,
you must restart the maxView Storage Manager Agent for the change to take effect.
• In the Auto Discovery Interval field, enter the number of seconds between each auto-discovery
check. This number determines how often maxView Storage Manager checks for changes in
remote system resources. The default is 360 seconds.
5. Click OK to save the changes.
Clearing the Controller Configuration
You can clear the configuration of a controller, if needed, to accommodate changes in your storage
space. For example, you may want to clear a controller if you upgraded your hardware or if you plan to
move the controller to another machine. Clearing the configuration destroys the controller meta-data,
including logical device information, partition information, maxCache information, and so on. Once you
clear the controller configuration, your online data is no longer accessible.
Caution: When you clear a controller configuration, you lose all data stored on that
controller. Be sure you no longer need the data on the controller before proceeding.
To clear the controller configuration:
1. In the Enterprise View, select a system, then select a controller on that system.
2. On the ribbon, in the Controller group, click Clear Configuration.
A message window opens, warning that this operation destroys your data.
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3. Click OK to clear the configuration; click Cancel to close the window without clearing the configuration.
Changing the Agent Base Port Setting
You can change the base port setting for the maxView Storage Manager Agent, if needed, to
accommodate changes in your network or IT requirements. The Agent can use any open port for
communication. The default port is 34571. If you change the port, you must restart the maxView Storage
Manager Agent for the change to take effect.
To change the Agent base port setting:
1. In the Enterprise View, select a system.
2. On the ribbon, in the System group, click System Settings.
The Agent Settings window opens. In the figure below, the base port setting is circled in blue.
3. Enter the new base port, then click OK.
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4. Restart the Agent.
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13
Solving Problems
This section describes how to troubleshoot the components in your storage space.
General Troubleshooting Tips
If you experience problems installing or using maxView Storage Manager, try these troubleshooting tips
first:
• Ensure that all managed systems are powered on and that you are logged in to any remote systems
that you want to manage. (See Logging into Remote Systems from the Local System on page 40
for more information.)
• Check all cable connections.
• Try uninstalling and reinstalling maxView Storage Manager.
• Check the Readme for compatibility issues and known problems.
Identifying a Failed or Failing Component
When you receive notice of a Warning- or Error-level event, use maxView Storage Manager's rapid fault
isolation feature to quickly identify the source of the problem.
For instance, in this example, a disk drive has failed. To find the failed disk drive, expand the tree in the
Enterprise View, look for the orange and red warning and error icons, and continue tracing the problem
to its source.
Error is on local system...
...on Controller 1
...affecting two Logical Drives
...and a physical device in Slot 2 in Enclosure 0.
Click Slot 2 to check the device status on the Storage
Dashboard and continue tracing the fault to its source...
...a disk drive failure.
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Recovering from a Disk Drive Failure
This section describes how to recover when a disk drive or SSD fails:
• If the logical drive is protected by a hot spare, see Failed Disk Drive Protected by a Hot Spare on
page 126.
• If the logical drive is not protected by a hot spare, see Failed Disk Drive Not Protected by a Hot
Spare on page 126.
• If there is a disk drive failure in more than one logical drive simultaneously, see Failure in Multiple
Logical Drives Simultaneously on page 126.
• If it is a RAID 0 logical drive, see Disk Drive Failure in a RAID 0 Logical Drive on page 127.
• If multiple disk drives fail within the same logical drive, see Multiple Disk Drive Failures in the Same
Logical Drive on page 127.
Failed Disk Drive Protected by a Hot Spare
If a disk drive in a logical drive fails and that logical drive is protected by a hot spare, the hot spare is
automatically incorporated into the logical drive and takes over for the failed drive.
For example, if a disk drive fails in a RAID 5 logical drive, the logical drive is automatically rebuilt, with
its data reconstructed using the hot spare in place of the failed drive. You can access the logical drive
while it's rebuilding.
To recover from the failure:
1. Remove and replace the failed disk drive, following the manufacturer's instructions.
2. If copyback is not enabled—Remove the ‘hot spare’ designation from the original hot spare (the disk
drive that was built into the logical drive). See Removing or Deleting a Dedicated Hot Spare on page
50 for instructions. Then, designate a new hot spare to protect the logical drives on that controller.
If copyback is enabled—Data is automatically moved back to its original location once the controller
detects that the failed drive has been replaced. No action is required. See Enabling Copyback on
page 51 for more information.
Failed Disk Drive Not Protected by a Hot Spare
If a disk drive in a logical drive fails when the logical drive is not protected by a hot spare, remove and
replace the failed disk drive. The controller detects the new disk drive and begins to rebuild it. You can
access the logical drive while it's rebuilding.
For example, when one of the disk drives fails in a RAID 1 logical drive, the logical drive is not automatically
rebuilt. The failed disk drive must be removed and replaced before the logical drive can be rebuilt.
If the controller fails to rebuild the logical drive, check that the cables, disk drives, and controllers are
properly installed and connected. Then, if necessary, follow the instructions in Rebuilding Logical Drives
on page 128.
Failure in Multiple Logical Drives Simultaneously
If a disk drive fails in more than one logical drive at the same time (one failure per logical drive), and
the logical drives have hot spares protecting them, the controller rebuilds the logical drives with these
limitations:
• A hot spare must be of equal or greater size than the failed disk drive it's replacing.
• Failed disk drives are replaced with hot spares in the order in which they failed. (The logical drive
that includes the disk drive that failed first is rebuilt first, assuming an appropriate hot spare is
available—see the previous bullet.)
Note: If the number of disk drive failures exceeds the number of hot spares, see Failed
Disk Drive Not Protected by a Hot Spare on page 126.
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If copyback is enabled, data is moved back to its original location once the controller detects that the
failed drive has been replaced. See Enabling Copyback on page 51 for more information.
Disk Drive Failure in a RAID 0 Logical Drive
Because RAID 0 volumes do not include redundancy, if a disk drive fails in a RAID 0 logical drive, the
data cannot be recovered.
Correct the cause of the failure or replace the failed disk drives. Then, restore your data from backup,
if available.
Multiple Disk Drive Failures in the Same Logical Drive
If multiple disk drives fail in the same logical drive, you may be able to recover the data by recreating
the logical drive in the wizard without the initialization step. Omitting the initialization step reconstructs
the logical drive meta-data without modifying or destroying any other data on the disks.
Note: RAID 6 and RAID 60 logical drives support two simultaneous disk drive failures.
In some instances, RAID 10 and RAID 50 logical drives may survive multiple disk drive
failures, depending on which disk drives fail. See Selecting the Best RAID Level on page
140 for more information.
Caution: This procedure is not guaranteed to successfully recover your logical drive.
The surest way to recover your data is to restore the failed logical drive from backup.
To recreate the logical drive after multiple drive failures:
1.
2.
3.
4.
Start the logical drive creation wizard, select Custom Configuration, then click Next.
Choose the same RAID level as the original logical drive, then click Next.
Select the same set of disk drives as the original logical drive, then click Next.
Ensure that all RAID Attributes are the same as the original logical drive, click Skip Initialization, then
click Next.
5. Click Finish.
maxView Storage Manager builds the logical drive.
6. Check the logical drive for data and file system integrity. If you still cannot access the data, initialize
the physical drives (to erase the meta-data), then rebuild the logical drive again without initialization,
selecting the disk drives in a different order in Step [3]. You may need to try several different disk
drive orders (called the “stripe order”) before you can recover the data..
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Note: On the Summary panel, uninitialized logical drives have an “Impacted” status.
Forcing a Logical Drive with Multiple Drive Failures Back Online
If multiple disk drives fail in the same logical drive, you may be able to recover the data by forcing the
logical drive back online. For instance, if two drives fail in a RAID 5, forcing it online may allow you to
access the data, depending on which disk drives failed.
Caution: This procedure is not guaranteed to successfully recover your logical drive.
The surest way to recover your data is to restore the failed logical drive from backup.
To force a logical drive online:
1. In the Enterprise view, select the failed logical drive (see Identifying a Failed or Failing Component
on page 125).
2. On the ribbon, in the Logical Device group, click Force Online.
3. Click Force, then click OK.
4. If prompted to run Verify with Fix, follow the instructions in Verifying and Fixing a Logical Drive on
page 61 to check the logical drive for data and file system integrity.
Rebuilding Logical Drives
A hot-swap rebuild occurs when a controller detects that a failed disk drive in a logical drive has been
removed and then reinserted.
To start a hot-swap rebuild:
1. Following manufacturer's instructions, gently pull the failed disk drive from the server without fully
removing it, then wait for it to spin down fully before continuing.
2. If there is nothing wrong with the disk drive, reinstall it, following manufacturer's instructions.
If necessary, replace the failed disk drive with a new disk drive of equal or larger size.
3. The controller detects the reinserted (or new) disk drive and begins to rebuild the logical drive.
Creating a Support Archive File
Your Adaptec support representative might ask you to create a configuration and status information
archive file to help diagnose a problem with your system. Saved information includes device logs, drive
logs, event logs, error logs, controller logs, history logs, and SSD SMART statistics.
To create the support archive file:
1. In the Enterprise View, select the system on which the problem is occurring. (Look for the orange
or red error icons in the Enterprise View.)
2. On the ribbon, in the System group, click Archive Management.
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The Archive Management window opens.
3.
4.
5.
6.
Select the logs you want to save.
Click Save.
When the File Download window opens, click OK.
In the Archive Management window, click Clear All Logs, or Cancel to exit.
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A
Silent Installation on Windows and Linux
This appendix describes how to complete a silent installation of maxView Storage Manager on Windows
and Linux systems. A silent installation uses command line parameters to complete an installation
without messages or user interaction.
Note: Silent installation on Linux is supported on Red Hat, CentOS, and SLES only.
Completing a Silent Installation
This section describes the silent installation process for Windows and Linux.
Windows Silent Installation
To complete a silent installation on Windows:
1. Open a command prompt window, then change to the directory where you downloaded the Windows
setup program (see Download the Installation Packages on page 19 for details).
2. Run the silent installation from the command line using one of these commands:
Options
Description
Windows 64-bit
setup_asm_x64.exe /s /v"/qn <properties>"
Windows 32-bit
setup_asm_x86.exe /s /v"/qn <properties>"
where <properties> is one or more of the options listed in Switches, Properties, and Values on page
131.
Separate properties with spaces and enclose all properties after /v in quotes, with NO leading space.
Separate feature names for the ADDLOCAL property with commas.
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Switches, Properties, and Values
This section describes the command line options for Windows silent installation. These options are not
supported on Linux.
Switch or Property
Description
/s (required)
Suppress dialog boxes.
/v (required)
Pass command line parameters to the setup program.
/qn
Suppress progress bar during installation.
/qb
Show progress bar during installation.
/lv* <path> (optional)
Generate verbose installation log at <path>.
Example: /lv* c:\pmc.log
INSTALLDIR (optional)
Specifies the installation path. If specified, the installation path must be enclosed
in escaped quotation marks.
Example: INSTALLDIR=\"C:\Program Files\Adaptec\maxView
Storage Manager\"
Note: The default installation path is "C:\Program
Files\Adaptec\maxView Storage Manager".
ADDLOCAL (optional)
USERNAME
PASSWORD
CONFIRMPASSWORD
• ALL (default)—Installs the maxView Storage Manager Console (GUI and
Agent), and ARCCONF (CLI). If you specify ALL, do not specify any of
the following values.
• ARCCONF—Installs the Command Line Interface tool (ARCCONF)
• Console—Installs the maxView Storage Manager GUI and Agent
Note: Use commas to separate multiple values.
Credentials for Windows Administrator account.
Note: All three credential properties are required.
Linux Silent Installation
To complete a silent installation on Red Hat Linux, CentOS, or SLES:
1. Open a shell window, then change to the directory where you downloaded the Linux installer package
(see Download the Installation Packages on page 19 for details).
2. Run the silent installation from the command line using one of these commands:
Options
Description
Linux 64-bit
StorMan-<version>.x86_64.bin --silent <username> <password>
Linux 32-bit
StorMan-<version>.i386.bin --silent <username> <password>
Note: Linux systems also support silent upgrade and silent removal. See Example
Command Line Installations on page 132.
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Example Command Line Installations
This section shows typical command line installations for Windows and Linux.
• Normal Windows Installation:
setup_asm_x64.exe /s /v"/qb USERNAME=<username> PASSWORD=<password>
CONFIRMPASSWORD=<password> /lv* c:\pmc.log"
• Install to Specific Location on Windows:
setup_asm_x64.exe /s /v"/qb USERNAME=<username> PASSWORD=<password>
CONFIRMPASSWORD=<password> INSTALLDIR=\"C:\Program Files\Adaptec\maxView Storage
Manager\""
• Install Specific Feature on Windows:
setup_asm_x64.exe /s /v"/qb ADDLOCAL=ARCCONF USERNAME=<username> PASSWORD=<password>
CONFIRMPASSWORD=<password> /lv* c:\pmc.log"
• Normal Linux Installation:
./StorMan-<version>.i386.bin --silent <username> <password>
• Linux Software Upgrade:
./StorMan-<version>.i386.bin --upgrade
• Linux uninstallation (removal):
./StorMan-<version>.i386.bin --removal
Alternative: rpm –e StorMan
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Configuring SNMP Notifications on Windows and Linux
This appendix describes how to enable SNMP trap notifications on Windows and Linux.
After installing and configuring the SNMP service, you can monitor activity in your storage space with
the maxView Storage Manager GUI or any OS monitoring tool, such as a Mib Browser.
Setting Up SNMP Notifications on Windows
1. Install and enable the SNMP service on your Windows system. Define the SNMP community to which
to send trap messages ("public", for instance). Then designate that name as an Accepted Community
in the SNMP Service Properties.
For details on installing and configuring SNMP on Windows, refer to your operating system
documentation.
2. On Windows Server 2012 and Windows 8.x systems, the SNMP sub-agent does not have permission
to open a socket over TCP/IP or UDP, preventing it from communicating with the maxView Storage
Manager Agent. Use the following PowerShell scripts to allow the SNMP sub-agent to communicate
with the maxView Agent and send trap notifications:
a) Outbound Rule for Port 34572:
$OutBound = @{
DisplayName = "Maxview Outbound Rule on TCP port 34572 for SNMP Service"
Direction = "Outbound"
InterfaceType = "Any"
Action = "Allow"
Protocol = "TCP"
Service = "snmp"
Program = "$($env:systemdrive)\WINDOWS\system32\snmp.exe"
Enabled = "TRUE"
RemotePort = "34572"
PolicyStore = "ConfigurableServiceStore"
}
New-NetFirewallRule @OutBound
b) Inbound Rule for Port 34572:
$InBound = @{
DisplayName = "Maxview Inbound Rule on TCP port 34572 for SNMP Service"
Direction = "Inbound"
InterfaceType = "Any"
Action = "Allow"
Protocol = "TCP"
Service = "snmp"
Program = "$($env:systemdrive)\WINDOWS\system32\snmp.exe"
Enabled = "TRUE"
RemotePort = "34572"
PolicyStore = "ConfigurableServiceStore"
}
New-NetFirewallRule @InBound
3. To remove the NetFirewall rules (as needed):
a) Outbound Rule for Port 34572:
Remove-NetFirewallRule -DisplayName "Maxview Outbound Rule on TCP port 34572 for
SNMP Service" -PolicyStore "ConfigurableServiceStore"
b) Inbound Rule for Port 34572:
Remove-NetFirewallRule -DisplayName "Maxview Inbound Rule on TCP port 34572 for
SNMP Service" -PolicyStore "ConfigurableServiceStore"
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Setting Up SNMP Notifications on Linux
1. Install the Net-SNMP RPM packages:
• net-snmp
• libsnmp15
• snmp-mibs
2. In /etc/snmp/snmpd.conf configuration file:
a) Comment out the com2sec entry:
# com2sec notConfigUser
default
public
b) Add the following lines at the end of the file:
rocommunity public
trapsink localhost
master agentx
c) (SLES 10 only) Register the agentx socket:
agentxsocket /var/agentx/master
3. Copy aus.mib from /usr/StorMan to /usr/share/snmp/mibs/:
#cp /usr/StorMan/aus.mib /usr/share/snmp/mibs
4. Restart the SNMP agent:
#service snmpd restart
5. Start aus-snmpd from /usr/StorMan:
#./aus-snmpd
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C
Using the maxView Plugin for VMware vSphere Web Client
The maxView plugin for VMware vSphere Web Client is a monitoring tool that lets you examine your
storage resources directly from the vSphere Web client, without using maxView Storage Manager as a
separate Web GUI. It replicates most of the information on the maxView Storage Manager Dashboard
(see The Storage Dashboard on page 32) for the controllers, logical devices, physical devices, enclosures,
and systems (hosts) in your storage space, with a vSphere "look and feel" and native navigation.
Note: The maxView plugin operates as a monitoring tool only. To modify your storage
space, such as creating or deleting a logical drive, or designating a hot spare, you must
use the maxView Storage Manager GUI or CLI (ARCCONF).
Installing the maxView Plugin for vSphere Web Client
Follow the instructions in this section to install the maxView plugin for vSphere Web Client on a Windows
x64 system.
Note: Before you begin, ensure that VMware vSphere Web Client is already installed
on the Windows host. You need administrator privileges to install the maxView plugin.
1. Download the setup program for the maxView vSphere plugin from the Adaptec Web Site at
start.adaptec.com (see Download the Installation Packages on page 19).
2. Double-click the setup program:
Options
Description
Windows 64-bit setup_maxView_VWC_Plugin_x64.exe
The Installation wizard opens.
3. Click Next to begin the installation, accept the terms in the license agreement, then click Next.
4. Enter the following configuration settings for your VMware ESXi server, then click Next:
a) Hypervisor IP address
b) Hypervisor user name
c) Hypervisor password
5. In the Features screen, ensure that maxView VWC Plugin is selected. Optionally, select CLI Tools.
Then click Next.
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6. Click Install to begin the installation.
When the installation is complete, you receive a confirmation message that the plugin is installed.
Starting the maxView Plugin for vSphere Web Client
1. Launch the VMware vSphere Web Client: double-click the vSphere desktop icon, then enter your
login credentials.
2. In the Monitoring section on the vSphere Home screen (on the right), click the maxView icon; the
Controller information screen opens.
3. Alternatively, in the Navigation pane (on the left), click vCenter, scroll down to the maxView tree,
then select a resource category, such as Controller, Logical Device, Physical Device, or Enclosure, to
open the information screen for that item.
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Monitoring maxView Resources in vSphere Web Client
For each maxView resource in your storage space─controller, logical device, physical device, and so
on─you can view summary information about the resource (or "object") and view its related resources,
such as the physical devices in a logical drive, the logical drives on a controller, or the controllers on a
host.
For example, the figure below shows the summary information screen for a logical drive, with expandable
information fields containing general information about the logical drive, its settings, and resources.
(Each expandable field has an arrow next to it.)
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Click on the Related Objects tab (next to the Summary tab) to show the physical devices comprising
the logical drive, the logical drive's controller, or a filtered list of events for that logical drive.
Button bar provides quick access
to related object information
To drill down further, click on any item in the related objects table, below the button bar. For example,
click on a physical device in the table shown below to view summary information for that device, its
related objects, and so on.
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When you're ready to monitor a different resource, click the resource category in the Navigation pane
(on the left). Or click on the History window one or more times (in the upper-left corner of the vSphere
client) to return to the vCenter top-level screen; then select a resource in the maxView tree.
Once you return to the top-level screen or choose a resource in the Navigation pane, the procedure for
viewing the resource summary and drilling down for more detail is identical for all maxView resources
in your storage space.
For more information about the types of information provided on the summary screen and related
objects screens for each maxView resource, see Viewing Component Status in the Storage Dashboard
on page 102.
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D
Selecting the Best RAID Level
When you create logical drives in maxView Storage Manager, you can assign a RAID level to protect
your data.
Each RAID level offers a unique combination of performance and redundancy. RAID levels also vary by
the number of disk drives they support.
This section provides a comparison of all the RAID levels supported by maxView Storage Manager, and
provides a basic overview of each to help you select the best level of protection for your storage system.
Comparing RAID Levels
Use this table to select the RAID levels that are most appropriate for the logical drives on your storage
space, based on the number of available disk drives and your requirements for performance and reliability.
RAID Level
Redundancy
Disk Drive
Usage
Read Performance
Write Performance
Built-in Hot
Spare
Minimum
Disk Drives
RAID 0
No
100%
***
***
No
2
RAID 1
Yes
50%
**
**
No
2
RAID 1E
Yes
50%
**
**
No
3
RAID 10
Yes
50%
**
**
No
4
RAID 5
Yes
67 – 94%
***
*
No
3
RAID 5EE
Yes
50 – 88%
***
*
Yes
4
RAID 50
Yes
67 – 94%
***
*
No
6
RAID 6
Yes
50 – 88%
**
*
No
4
RAID 60
Yes
50 – 88%
**
*
No
8
Disk drive usage, read performance, and write performance depend on the number of drives in the
logical drive. In general, the more drives, the better the performance.
Understanding Drive Segments
A drive segment is a disk drive or portion of a disk drive that is used to create a logical drive. A disk drive
can include both RAID segments (segments that are part of a logical drive) and available segments. Each
segment can be part of only one logical drive at a time. If a disk drive is not part of any logical drive, the
entire disk is an available segment.
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Non-redundant Logical Drives (RAID 0)
A logical drive with RAID 0 includes two or more disk drives and provides data striping, where data is
distributed evenly across the disk drives in equal-sized sections. However, RAID 0 logical drives do not
maintain redundant data, so they offer no data protection.
Compared to an equal-sized group of independent disks, a RAID 0 logical drives provides improved I/O
performance.
Drive segment size is limited to the size of the smallest disk drive in the logical drive. For instance, an
array with two 250 GB disk drives and two 400 GB disk drives can create a RAID 0 drive segment of 250
GB, for a total of 1000 GB for the volume, as shown in this figure.
Disk Drive 1
250 GB
Disk Drive 2
250 GB
Disk Drive 3
400 GB
Drive Segment Size
(Smallest Disk Drive)
Disk Drive 1
1 5 . . . 997
Disk Drive 2
2 6 . . . 998
Disk Drive 3
3 7 . . . 999
Unused Space = 150 GB
Disk Drive 4
Disk Drive 4
400 GB
Disk Drives in Logical Drive
4 8 . . . 1000
Unused Space = 150 GB
RAID 0 Logical Drive = 1000 GB
RAID 1 Logical Drives
A RAID 1 logical drive is built from two disk drives, where one disk drive is a mirror of the other (the
same data is stored on each disk drive). Compared to independent disk drives, RAID 1 logical drives
provide improved performance, with up to twice the read rate and an equal write rate of single disks.
However, capacity is only 50 percent of independent disk drives.
If the RAID 1 logical drive is built from different- sized disk drives, the free space, drive segment size is
the size of the smaller disk drive, as shown in this figure.
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Drive Segment Size
(Smallest Disk Drive)
Disk Drive 1
Disk Drive 2
250 GB
400 GB
Disk Drive 1
1 – 250
Disk Drive 2
1 – 250
Unused Space = 150 GB
RAID 1 Logical Drive = 250 GB
Disk Drives in Logical Drive
RAID 1 Enhanced Logical Drives
A RAID 1 Enhanced (RAID 1E) logical drive—also known as a striped mirror—is similar to a RAID 1 array
except that data is both mirrored and striped, and more disk drives can be included. A RAID 1E logical
drive can be built from three or more disk drives.
In this example, the large bold numbers represent the striped data, and the smaller, non-bold numbers
represent the mirrored data stripes.
Disk Drive 1
400 GB
Disk Drive 2
400 GB
Disk Drive 3
400 GB
Disk Drives in Logical Drive
Disk Drive 1
3
6
Disk Drive 2
1
4
Disk Drive 3
2
5
RAID 1E Logical Drive = 600 GB
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RAID 10 Logical Drives
A RAID 10 logical drive is built from two or more equal-sized RAID 1 logical drives. Data in a RAID 10
logical drive is both striped and mirrored. Mirroring provides data protection, and striping improves
performance.
Drive segment size is limited to the size of the smallest disk drive in the logical drive. For instance, an
array with two 250 GB disk drives and two 400 GB disk drives can create two mirrored drive segments
of 250 GB, for a total of 500 GB for the logical drive, as shown in this figure.
Disk Drive 1
250 GB
Disk Drive 2
250 GB
Disk Drive 3
400 GB
Drive Segment Size
(Smallest Disk Drive)
Disk Drive 1
1 3
. . . 499
Disk Drive 2
2 4
. . . 500
Disk Drive 3
1 3
. . . 499
Unused Space = 150 GB
Disk Drive 4
Disk Drive 4
400 GB
Disk Drives in Logical Drive
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. . . 500
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RAID 10 Logical Drive = 500 GB
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RAID 5 Logical Drives
A RAID 5 logical drive is built from a minimum of three disk drives, and uses data striping and parity
data to provide redundancy. Parity data provides data protection, and striping improves performance.
Parity data is an error-correcting redundancy that's used to re-create data if a disk drive fails. In RAID
5 logical drives, parity data (represented by Ps in the next figure) is striped evenly across the disk drives
with the stored data.
Drive segment size is limited to the size of the smallest disk drive in the logical drive. For instance, an
array with two 250 GB disk drives and two 400 GB disk drives can contain 750 GB of stored data and
250 GB of parity data, as shown in this figure.
Disk Drive 1
250 GB
Disk Drive 2
250 GB
Disk Drive 3
400 GB
Drive Segment Size
(Smallest Disk Drive)
Disk Drive 1
1 4
.. .
P
Disk Drive 2
2 5
. . . 748
Disk Drive 3
3 P
. . . 749
Unused Space = 150 GB
Disk Drive 4
Disk Drive 4
400 GB
Disk Drives in Logical Drive
P 6
. . . 750
Unused Space = 150 GB
RAID 5 Logical Drive = 750 GB plus Parity
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RAID 5EE Logical Drives
A RAID 5EE logical drive—also known as a hot space—is similar to a RAID 5 array except that it includes
a distributed spare drive and must be built from a minimum of four disk drives.
Unlike a hot spare, a distributed spare is striped evenly across the disk drives with the stored data and
parity data, and can't be shared with other logical disk drives. A distributed spare improves the speed
at which the array is rebuilt following a disk drive failure.
A RAID 5EE logical drive protects your data and increases read and write speeds. However, capacity is
reduced by two disk drives’ worth of space, which is for parity data and spare data.
In this figure, S represents the distributed spare, P represents the distributed parity data.
Disk Drive 1
250 GB
Disk Drive 2
250 GB
Disk Drive 3
400 GB
Drive Segment Size
(Smallest Disk Drive)
Disk Drive 1
1 S
.. .
P
Disk Drive 2
2 P
. . . 449
Disk Drive 3
S 3
.. .
S
Unused Space = 150 GB
Disk Drive 4
Disk Drive 4
400 GB
Disk Drives in Logical Drive
P 4
. . . 500
Unused Space = 150 GB
Based on the drive segment sizes used:
RAID 5EE Logical Drive = 500 GB plus parity
and hot spare
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RAID 50 Logical Drive
A RAID 50 logical drive is built from six to forty-eight disk drives configured as two or more RAID 5 arrays,
and stripes stored data and parity data across all disk drives in both RAID 5 logical drives. (For more
information, see RAID 5 Logical Drives on page 144.)
The parity data provides data protection, and striping improves performance. RAID 50 logical drives
also provide high data transfer speeds.
Drive segment size is limited to the size of the smallest disk drive in the logical drive. For example, three
250 GB disk drives and three 400 GB disk drives comprise two equal-sized RAID 5 logical drives with 500
GB of stored data and 250 GB of parity data. The RAID 50 logical drive can therefore contain 1000 GB
(2 x 500 GB) of stored data and 500 GB of parity data.
In this figure, P represents the distributed parity data.
RAID 50
Logical Drive
=
1000 GB
plus Parity
RAID 5
A
Each RAID 5 Logical Drive has
500 GB Data Storage
250 GB Parity Data
1, 5, P
3, P, 9
P, 7, 11
Drive 1
250 GB
Drive 2
250 GB
Drive 3
250 GB
RAID 5
B
2, 6, P
4, P, 10
P, 8, 12
Drive 4
400 GB
Drive 5
400 GB
Drive 6
400 GB
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RAID 6 Logical Drives
A RAID 6 logical drive—also known as dual drive failure protection—is similar to a RAID 5 logical drive
because it uses data striping and parity data to provide redundancy. However, RAID 6 logical drives
include two independent sets of parity data instead of one. Both sets of parity data are striped separately
across all disk drives in the logical drive.
RAID 6 logical drives provide extra protection for your data because they can recover from two
simultaneous disk drive failures. However, the extra parity calculation slows performance (compared
to RAID 5 logical drives).
RAID 6 logical drives must be built from at least four disk drives. Maximum stripe size depends on the
number of disk drives in the logical drive.
Disk Drive 1
250 GB
Disk Drive 2
250 GB
Disk Drive 3
400 GB
Drive Segment Size
(Smallest Disk Drive)
Disk Drive 1
1 P1 . . . P2
Disk Drive 2
2 P2 . . . 449
Disk Drive 3
P1 3 . . . P1
Unused Space = 150 GB
Disk Drive 4
Disk Drive 4
400 GB
Disk Drives in Logical Drive
P2 4 . . . 500
Unused Space = 150 GB
Based on the drive segment sizes used:
RAID 6 Logical Drive = 500 GB plus parity
(P1 & P2)
RAID 60 Logical Drives
Similar to a RAID 50 logical drive (see RAID 50 Logical Drive on page 146), a RAID 60 logical drive—also
known as dual drive failure protection—is built from eight disk drives configured as two or more RAID
6 logical drives, and stripes stored data and two sets of parity data across all disk drives in both RAID 6
logical drives.
Two sets of parity data provide enhanced data protection, and striping improves performance. RAID 60
logical drives also provide high data transfer speeds.
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E
Icons At-a-Glance
The following is a complete list of icons used in maxView Storage Manager. It contains the icons on the
ribbon, in the Enterprise View and on tabs and dialog boxes.
See Overview of the Main Window on page 29 for more information.
Ribbon Home Icons
Icon
Description
Remote system add
Remote system delete
Ribbon System Icons
Icon
Description
System settings
Firmware update
Save archive file
Ribbon Controller Icons
Icon
Description
Controller settings
Save configuration
Restore configuration
Controller rescan
Silence alarm
Clear configuration
Ribbon Logical Device Icons
Icon
Description
Logical drive settings
Logical drive create
Logical drive expand
Logical drive verify
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Icon
Description
Logical drive locate
Logical drive delete
Logical drive erase
Logical drive force online
Ribbon Physical Device Icons
Icon
Description
Physical disk properties
Assign/unassign physical disk as spare
Force physical disk offline
Physical disk initialization
Physical disk verify
Physical disk secure erase
Physical disk locate
Ribbon maxCache Icons
Icon
Description
maxCache Device create
maxCache Device set properties
maxCache Device locate
maxCache Device verify
maxCache Device delete
maxCache Device disable
Enterprise View Icons
Icon
Description
Enterprise View
Local or remote system
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Icon
Description
Controller
Enclosure
Logical disk
Logical disks
Physical disk
Hard disk drive
Solid State drive
Physical disks
Enclosure
Connector or other physical device
Enterprise View Status Icons
Icon
Description
Enterprise OK
Enterprise error
Enterprise no access
Enterprise warning
Enterprise View System Icons
Icon
Description
System OK
System error
System missing
System no access
System warning
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Enterprise View Connector Icons
Icon
Description
Connector OK
Connector failed
Connector missing
Connector warning
Enterprise View Controller Icons
Icon
Description
Controller OK
Controller failed
Controller missing
Controller warning
Enterprise View Enclosure Icons
Icon
Description
Enclosure Management OK
Enclosure Management failed
Enclosure missing
Enclosure Management warning
Enterprise View Physical Disk Icons
Icon
Description
Physical disk OK
Physical disks OK
Physical disks failure
Physical disks missing
Physical disks warning
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Enterprise View MaxCache Device Icons
Icon
Description
maxCache Device error
maxCache Device missing
maxCache Device OK
maxCache Device warning
Tab Icons
Icon
Description
Summary
Properties
Resources
Events
Task
Dialog Box Icons
Icon
Description
E-mail notification
Chart
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Index
A
activity in storage space
32
event log 32
task log 32
activity on storage space, See monitoring
adapters, See controllers
Add System wizard 119
adding maxCache SSD caching
70, 74
Series 6Q controllers 70, 74
advanced settings 45, 71
Agent
15, 38–40
introduction 15, 38, 40
starting
39
Linux 39
Solaris 39
Windows 39
startup order 38
alarm
90
controllers
90
disabling 90
disabling
90
controller-level 90
systems
90
silencing 90
ARCCONF command line utility
13, 83
SETSTATE command 83
archive file 128
auto-discovery 119
automatic verification 60
B
background consistency check 61–62
background verification 61
boards, See controllers
bootable USB image 16, 25
broadcasting event alerts 100, 111
build method
45, 59, 126–127
Build 45, 59
build method (continued)
Clear 45, 59
Quick 45, 59
Skip Initialization 59, 126–127
building storage space
14, 37, 41, 43, 54, 55–56, 66, 70, 74
adding maxCache SSD caching 70, 74
custom configuration 41, 43, 55–56, 66
express configuration 41
C
cache preservation 53
cards, See controllers
CIM server 15, 19
command line utility
13, 83
ARCCONF 13, 83
components
13, 80
defined 13
viewing properties 80
Configuration Event Detail window 101
configuring 41
See also building storage space
controller
32–33, 103, 122
clearing configuration 122
controller cache preservation 53
controllers
80, 90–91, 93, 97
disabling alarm 90
properties 80
rescanning 90–91
updating firmware 93, 97
copyback 51, 126–127
custom configuration 41, 43, 55–56, 66
D
dedicated hot spares
47–48, 50, 126
creating 47–48
deleting 50, 126
removing 50, 126
deleting all logical drives 65
deleting logical drives 64
deleting tasks 79
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direct attached storage
12
defined 12
disk drive
93, 97
updating firmware 93, 97
disk drive segments 140
disk drives
44, 51, 54–56, 59, 64, 80, 83–87, 93, 126–
128
conceptual graphic 54
different sizes in same logical drive 54–55
failed state 83
failure recovery
51, 59, 126–128
multiple disk drives 59, 126–128
multiple logical drives 126
RAID 0 logical drives 126–127
with hot spare 51, 126
without hot spare 126
identifying 80
initializing 84, 86
locating 80
properties 80
replacing in logical drives 83
secure erasing 87
segments in logical drives 55–56, 64
uninitializing 85
updating firmware 93
within logical drives 44
drives
80
identifying 80
locating 80
E
email notifications
100, 106–107, 109–111
"from" address 107
changing "from" address 106, 110–111
changing SMTP server 106, 110–111
disabling 106, 111
failed test emails 110
modifying recipient information 106, 110
recipient addresses 106
removing recipients 106, 110
setup 106
SMTP server settings 107
test emails 106, 109
Email Notifications Manager
100, 106, 109, 111
opening 106
test emails 106, 109
enclosure
93, 98
updating firmware 93, 98
enclosures
33, 80, 103–104
fan status 33, 103–104
identifying 80
locating 80
monitoring 33, 103–104
power status 33, 103–104
status 33
temperature status 33, 103–104
Enterprise View
29, 31
icons 31
Error (task status) 78
event alerts 100, 111
event log 32, 100
event log (operating system) 115
events 32
See also monitoring
expander
93, 98
updating firmware 93, 98
expanding logical drives 56, 59, 62, 64
express configuration
41
RAID levels 41
F
failed disk drives
59, 126–127
multiple disk drives 59, 126–127
multiple logical drives 126
RAID 0 logical drives 126–127
without hot spare 126
failed logical drive
128
force online 128
failover 52
firmware 93, 97–98
Firmware Update wizard 93
force online 128
formatting logical drives 42, 46
G
global hot spares
47, 49
deleting 49
Green Backup status 103
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logical drives (continued)
building
H
hard disk
41
13
basic 41
changing RAID levels 59, 63
custom configuration 41, 43, 55–56, 66
defined 54
deleting 64–65
different-sized disk drives 54–55
disabling background consistency check 61–62
disk drive segments 55–56, 64, 140
enabling background consistency check 61–62
expanding 56, 59, 62, 64
fine-tuning 45, 57, 71
formatting 42, 46
hybrid RAID 44, 55–56
increasing capacity 56, 59, 62, 64
initialize methods 59, 61
manual verification 61
maximum size 62
non-redundant 141
options for creating 41
partitioning 42, 46
RAID 1 141
RAID 10 143
RAID 1E 142
RAID 5 144, 146
RAID 50 146–147
RAID 5EE 145
RAID 6 147
RAID 60 147
RAID segments 140
read cache 58
rebuilding 52, 83, 126, 128
remove disk drive or segment 62–63
renaming 57
replace disk drive or segment 62–63
replacing disk drives 83
selecting disk drives 44
selecting RAID levels 43
stripe size 59
verifying 60
verifying and fixing 59, 61, 128
write cache setting 58
hard disk drive
13
hard drive, See disk drive
help 34
hot spares
47, 47–48, 50, 54, 126
creating 47
creating dedicated 47–48
creating pool spare 47–48
dedicated
47
defined 47
deleting 50, 126
global
47
defined 47
limitations 47–48
removing 50, 126
hybrid RAID 44, 55–56
I
icons
31, 101, 108
Enterprise View 31
event status icons 101, 108
identifying components 80
initialize method 59, 61
initializing disk drives
84, 86, 127
skipping 127
L
Linux
39
starting the Agent 39
local systems 37
locating drives 80
logging in 28, 37–38
logging into remote systems 40
logging out 36
logical drives
37, 41–46, 52, 54, 54–66, 71, 83, 126,
128, 140–147
advanced settings 45, 71
automatic verification 60
background consistency check 61
background verification 61
build method 45, 59
M
main window
29, 32, 36, 80, 100–102, 108, 139, 148
event details 101
event log 100
Logout button 36
monitoring activity and status 100
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main window (continued)
notification types
100–101, 108
event log 100
event status icons 101, 108
overview 29, 148
status icons 101, 108
Storage Dashboard 32, 80, 100–102, 139
task details 102
manual verification 61
maxCache
70, 74, 114
cache hits and misses 114
with Series 6Q controllers 70, 74
write caching 70
maxCache Device
70, 72–74
coherency check 73
creating 70, 74
deleting 74
Flush and Fetch rate 72
selecting a RAID level 70
selecting SSDs 70
verifying and fixing 73
maxCache statistics 75, 112, 114
maxView Storage Manager
14–16, 21, 29, 31, 38, 40, 100, 148
Agent 15, 38, 40
beginning steps 14
Enterprise View 29
event log 100
icons 31
introduction 14, 38
logging into remote systems 40
main window overview 29, 148
maxCache devices 29
ribbon 31
Ribbon 29
system requirements 16, 21
modifying tasks 78
monitoring
32, 33, 77, 80, 100, 100–102, 106–112,
111, 139
device properties 80
email notifications
100, 106–107, 109–111
"from" address 107
changing "from" address 106, 110–111
changing SMTP server 106, 110–111
failed test emails 110
modifying recipient information 106, 110
recipient addresses 106
removing recipients 106, 110
setup 106
monitoring (continued)
email notifications (continued)
SMTP server settings 107
test emails 106, 109
Email Notifications Manager 100, 106, 111
event details 101
event log 32, 100
options 100
SNMP traps 112
status icons 101, 108
Storage Dashboard 32, 80, 100–102, 139
task details 102
task log 32
tasks 77
monitoring tasks 77
N
Native Command Queuing 91
NCQ 91
non-redundant logical drives 141
notification types
100, 106, 111–112
email notifications 100, 106, 111
SNMP traps 112
notifications
100, 111
event alerts 100, 111
O
online help 34
operating system event log 115
operating systems 16
P
partitioning logical drives 42, 46
PHY link rate 92
physical drives
87
verifying and fixing 87
pool hot spares 47–48
power management
66–68
disabling 68
stay awake period 67
timers 66
Properties tab 80
R
RAID
Proprietary and Confidential to PMC-Sierra, Inc., and for its customers.
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RAID (continued)
non-redundant logical drives 141
RAID 0 141
RAID 1 141
RAID 10 143
RAID 1E 142
RAID 5 144, 146
RAID 50 146–147
RAID 5EE 145
RAID 6
59, 147
stripe size 59
RAID 60
59, 147
stripe size 59
RAID levels
41, 43, 59, 63
changing 59, 63
custom configuration 43
express configuration 41
selecting 43
RAID segments 140
RAW drive 85
RAW state 85
read cache 58
rebuilding (defined) 126
rebuilding logical drives 52, 83, 126, 128
recurring tasks 76
remote systems
37, 40, 119–120
adding manually 40, 119
removing 120
renaming logical drives 57
rescanning controllers 90–91
Resources View 32–33, 103
ribbon
31, 40, 57–58, 62–63, 88–89, 91, 129
Add system 40
Change logical device name 57
Configure disk drive cache 89
Configure global disk drive cache 88
Configure read cache 58
Expand or change logical device 62–63
overview 31
Rescan 91
Save support archive 129
Ribbon 29
S
Scheduled (task status) 77
scheduling tasks
61, 76, 78
rescheduling 78
scheduling tasks (continued)
supported tasks
61
verifying with fix 61
tasks you can schedule 76, 78
secure erase 87
segments 54, 140
Selectable performance modes 59
Self-Monitoring Analysis and Reporting Technology
(SMART) 105
Server Template File 46, 117
silencing alarm
90
system-level 90
silent installation
130–131
switches, properties, and values 130–131
Skip Initialization method 127
SMART statistics 105
SMI-S provider 15, 19
SMTP server 106, 110–111
SNMP traps 112
Solaris
39
starting the Agent 39
spares, See hot spares
statistics counters
115
resetting 115
statistics logging
75, 112–115
counters 115
enabling 113
viewing 75, 112, 114
Statistics Viewer 75, 112, 114
status 32–33
See also monitoring
enclosures 33
event log 32
task log 32
See also monitoring
status icons
101, 108
main window 101, 108
Storage Dashboard 32, 80, 100–102, 139
storage space
12, 17
examples 17
stripe size
59
changing 59
support archive file 128
system requirements 16, 21
systems
37, 80
Proprietary and Confidential to PMC-Sierra, Inc., and for its customers.
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maxView Storage Manager User's Guide
systems (continued)
local systems 37
properties 80
remote systems 37
updating firmware 93, 97–98
V
verifying and fixing logical drives 59, 61, 128
verifying and fixing physical drives 87
verifying logical drives
T
task log 32
tasks
60–61
automatic verification 60
background verification 61
manual verification 61
76–79
deleting 79
missed start times 78
modifying 78
monitoring 77
recurring 76
scheduling 76, 78
temperature status 33, 103–104
terminology 12
U
W
Windows
39
starting the Agent 39
write cache 58
write-back 58
write-through 58
uninitializing disk drives 85
Proprietary and Confidential to PMC-Sierra, Inc., and for its customers.
Document No.: CDP-00285-06-A Rev. A, Issue
158
PMC-Sierra, Inc.
1380 Bordeaux Drive
Sunnyvale, CA 94089 USA
© Copyright PMC-Sierra, Inc. 2015
All rights reserved. Adaptec and the Adaptec by PMC logo
are trademarks of PMC-Sierra, Inc.
Part Number: CDP-00285-06-A Rev. A
JB 12/10
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