Dell License Manager Version 1.2 User`s Guide

Dell License Manager Version 1.2 User`s Guide
Dell License Manager
Version 1.2 User’s Guide
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you
how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and
intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other
jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
2014 - 02
Rev. A00
Contents
1 About Dell License Manager............................................................................... 5
What is New in This Release................................................................................................................. 5
2 Installing Dell License Manager......................................................................... 6
Minimum System Requirements...........................................................................................................6
Limitations............................................................................................................................................. 6
Installing Dell License Manager............................................................................................................ 6
3 Getting Started With Dell License Manager.....................................................8
Dell License Manager User Interface....................................................................................................8
Menu Bar..........................................................................................................................................9
Task Status Bar.................................................................................................................................9
Help Icon........................................................................................................................................10
Dell License Manager Views............................................................................................................... 10
Systems View ................................................................................................................................ 10
Licenses View.................................................................................................................................10
Tasks View .....................................................................................................................................10
Logs View ......................................................................................................................................10
Working With Views ...................................................................................................................... 11
Understanding Licenses.......................................................................................................................11
License Descriptions...................................................................................................................... 11
Filtering Data........................................................................................................................................12
Filter Options..................................................................................................................................12
4 Working With Licensable Systems...................................................................13
Inventorying Licensable Systems........................................................................................................ 13
Editing an Inventory Range................................................................................................................. 14
Viewing Inventoried Systems.............................................................................................................. 14
Removing System Information........................................................................................................... 14
Saving Reports..................................................................................................................................... 14
5 Managing Licenses..............................................................................................15
Obtaining Licenses.............................................................................................................................. 15
Importing Licenses.............................................................................................................................. 15
Deploying Licenses..............................................................................................................................16
Selecting Licenses For Deployment................................................................................................... 16
Selecting Systems For License Deployment...................................................................................... 16
Exporting License Archives................................................................................................................. 16
Saving Reports..................................................................................................................................... 17
Removing Licenses From The Inventory............................................................................................ 17
Removing Licenses From A System.................................................................................................... 17
6 Managing Tasks and Logs................................................................................. 18
Cancelling Tasks.................................................................................................................................. 18
Log Entries........................................................................................................................................... 18
Clearing Completed Tasks.................................................................................................................. 18
Viewing Dell License Manager Logs................................................................................................... 18
Generating Support Log Archives.......................................................................................................19
7 Troubleshooting................................................................................................. 20
License Importing............................................................................................................................... 20
Cannot Import Trial Licenses .......................................................................................................20
License Or Archive Is Corrupt Or Unreadable ............................................................................ 20
License Inventory/Discovery And License Deployment....................................................................20
Invalid Credentials.........................................................................................................................20
Certificate Error ............................................................................................................................ 20
Unable To Connect....................................................................................................................... 21
License Status Warnings......................................................................................................................21
Individual Bound License Deployed To Multiple Systems .......................................................... 21
Original License Missing During Upgrade.....................................................................................21
Unable to View the Help Content in Internet Explorer......................................................................22
8 Systems — Reference.........................................................................................23
System Inventory Table.......................................................................................................................23
Systems Detail Pane............................................................................................................................24
Discovery/Inventory Wizard................................................................................................................25
Edit Inventory Range...........................................................................................................................26
Communication Settings.................................................................................................................... 26
9 Licenses — Reference........................................................................................ 28
Manage Licenses................................................................................................................................. 29
10 Tasks — Reference............................................................................................31
11 Logs — Reference............................................................................................. 32
About Dell License Manager
1
Dell License Manager is a one-to-many license deployment and reporting tool for integrated Dell
Remote Access Controller (iDRAC) and Dell chassis management controller (CMC) licenses.
Dell License Manager can deploy and backup:
•
iDRAC licenses on all Dell 12th and 13th Generation PowerEdge servers (denoted as yx2x) that are
equipped with an iDRAC7 or iDRAC8 Dell Remote Access controller.
NOTE: For the server name format yxxx; y denotes alphabets, for example, M (modular), R (rack),
or T (tower) and x denotes numbers. For example, a PowerEdge R720 is a 12th Generation rack
mount 700 series server.
•
CMC licenses on Dell PowerEdge VRTX
•
OpenManage Essentials perpetual licenses
Dell License Manager can also inventory licensable systems to report the licensing status and currently
enabled management controller feature level.
Use Dell iDRAC licenses to enable server management capabilities such as the virtual media and remote
console support currently available in the Enterprise iDRAC feature set.
Use Dell CMC licenses to enable chassis management capabilities such as console integration, remote
access, mutli-chassis management, server cloning, and so on.
You can purchase and download licenses from the Dell Online Licensing Portal at dell.com/support/
retail/lkm. You can also purchase licenses when you purchase a server.
What is New in This Release
•
Support for Dell PowerEdge 13th generation servers.
•
Support for Dell OpenManage Essentials perpetual licenses.
•
Support for management of up to 3500 licenses.
•
Ability to filter the imported licenses based on matching systems.
•
Ability to discover and inventory systems using a text file that contains IP addresses and/or host
names.
5
Installing Dell License Manager
Minimum System Requirements
Particulars
Requirement
Hard Disk
200 MB (minimum)
RAM
2 GB (minimum)
Operating Systems
Microsoft Windows 7
Microsoft Windows Server 2008 R2
Windows Server 2008 (SP2 or later)
Windows Server 2012
Windows Server 2012 R2
Both 64-bit and 32-bit versions are supported.
Network
100 Mbps or higher
Screen Resolution
1024 X 768
Microsoft .NET
4.5
Remote Management
Windows Remote Management (WinRM) 2.0
This functionality is included in Windows 7 and
Windows Server 2008 R2.
The WinRM prerequisite is available through
Microsoft Windows Update.
Limitations
Dell License Manager supports up to 3500 licensable systems and an inventory of up to a class B IP
address range (65,536 addresses).
Installing Dell License Manager
1.
Download Dell License Manager from dell.com/support.
2.
Double-click the License Manager Windows installer package.
3.
Select a language for the installation, and click OK.
4.
In the Welcome screen, click Next.
6
2
5.
In License Agreement, select I accept the terms in the license agreement and click Next.
6.
In Setup Type, do any of the following:
•
To accept the default installation path, choose the Typical installation, and click Next.
•
7.
To enable specific program features and change the installation path, select the Custom
installation option and click Next. In Custom Setup, select the License Manager features that you
require; check for disk space and assign a new location for installing Dell License Manager.
In the Ready to Install the Program screen, click Install.
The InstallShield Wizard Completed page is displayed.
8.
If you want to launch License Manager, select Launch Dell License Manager, and then click Finish.
7
Getting Started With Dell License
Manager
3
You can access Dell License Manager from the Windows desktop in one of the following ways:
•
Windows 8, Windows Server 2012, or later operating systems — Move the mouse pointer to the
bottom-left corner, and then click the Start icon. On the Start screen, click the License Manager tile.
•
Windows 7, Windows Server 2008, or earlier operating systems — Click Start→ All Programs→ Dell
OpenManage Applications→ License Manager→ License Manager.
•
Double-click the License Manager icon.
NOTE: Local administrator privileges are required to run Dell License Manager.
The Getting Started with Dell License Manager screen is displayed with information on getting started
with license deployment.
Dell License Manager User Interface
The Dell License Manager contains a menu bar, task status bar, navigation pane, and an active view pane.
Figure 1. Dell License Manager Interface
1.
Menu bar
2.
Task status bar
8
3.
Navigation pane
4.
Active view pane
Menu Bar
The menu bar consists of the Actions, View, and Help menus.
Actions Menu
The Actions menu consists of:
•
Discover and Inventory Systems — Launches the Discovery/Inventory Wizard. See Inventorying
Licensable Systems.
•
Launch Dell Online License Portal — Select this option to access the Dell Online Licensing Portal at
dell.com/support/retail/lkm. Before you access the portal, make sure that your system has Internet
connectivity. From the online portal you can purchase and download Dell licenses.
•
Import Licenses — Launches the Import Wizard. See Importing Licenses.
•
Automatically Deploy Licenses — Selects all undeployed licenses bound to systems in inventory for
deployment and launch the License Management Wizard. See Deploying Licenses.
•
Export License Archive — Saves an archive containing all licenses in inventory in the compressed file
format. See Managing Licenses.
•
Save Report — Saves a CSV, HTML, or XML informational report from system, license, or log view. See
the section on the respective view for more information.
•
Clear Log — Removes all entries from the activity log.
NOTE: This option does not remove information on tasks from task view. See Managing Tasks
and Logs.
•
Exit — Closes the Dell License Manager application. This option ends all current tasks.
View Menu
The View menu consists of:
•
Systems — Navigates to the Systems view.
•
Licenses — Navigates to the Licenses view.
•
Tasks — Navigates to the Tasks view.
•
Logs — Navigates to the Logs view.
•
Getting Started — Displays the Getting Started with Dell License Manager screen.
Help Menu
The Help menu consists of:
•
Dell License Manager Help — To access the Dell License Manager help. You can also access the Dell
License Manager help by clicking the help icon within each view.
•
Online Support — To access the Dell Technical Support at dell.com/support.
•
Generate Support Log Archive — To generate an archive of activity logs which Dell Technical Support
can use to troubleshoot problems.
•
About — To view the Dell License Manager version and copyright information.
Task Status Bar
The Task Status bar shows the number of running and completed tasks. Clicking the Task Status bar
activates the Task view.
9
Help Icon
Click the help icon
to access context-sensitive online help.
Dell License Manager Views
Dell License Manager supports the following primary views:
•
Systems view
•
Licenses view
•
Tasks view
•
Logs view
Systems View
The Systems view is accessible through the Systems link in the navigation pane. From the Systems View,
you can:
•
Discover and inventory licensable systems
•
Deploy licenses
•
View system licensing status
•
Remove licenses from systems
For more information on systems view, see Working With Licensable Systems.
Licenses View
The Licenses view is accessible through the Licenses link in the navigation pane. From the Licenses View,
you can:
•
Import downloaded licenses into Dell License Manager
•
View information on available licenses
•
Deploy licenses
•
Export a license archive
For more information on licenses view, see Managing Licenses.
Tasks View
The Tasks view is accessible through the Tasks link in the navigation pane. From the Tasks View, you can:
•
View archived task results
•
Save reports
•
Generate support log archives
For more information on tasks view, see Managing Tasks and Logs.
Logs View
The Logs view is accessible through the Logs link in the navigation pane. From the Logs View, you can:
10
•
View archived task results
•
Save reports
•
Generate support log archives
For more information on logs view, see Managing Tasks and Logs.
Working With Views
The systems, licenses, tasks, and logs data view grids allow sorting, grouping, and filtering. You may also
choose which columns to display in the data grid.
•
Sorting — To sort on a particular column, click the column header. Clicking the header again sorts the
column in reverse order.
•
Grouping — To group items together, select the column on which to group from the Group By menu
in the grid header.
•
Filtering — To filter data rows, select the column on which to filter and click the filter icon. Select the
filter operation and then enter the filter string. To clear the filter, select the filter icon and click Clear
Filter.
•
Selecting Columns — To select which columns are displayed, click the Show/Hide Columns icon.
Selected columns are displayed.
Understanding Licenses
Dell Licenses contain the following properties:
•
Entitlement Identifiers — Each license has an Entitlement ID, which uniquely identifies that license.
•
License Descriptions — The description specifies the level of features enabled in the license. For more
information, see License Descriptions.
License Descriptions
The license description specifies the level of features enabled in the license. For more information on the
iDRAC functionality supported by each feature level, access the online licensing portal at dell.com/
support/retail/lkm. The following licenses are available:
•
Perpetual licenses
•
Evaluation licenses
•
Bound licenses
•
Upgrade licenses
Perpetual Licenses
Perpetual licenses are standard licenses that enable iDRAC features and do not expire.
Evaluation Licenses
Evaluation licenses allow a 30-day trial of specific iDRAC features, with an available 30-day extension.
NOTE: You cannot deploy or archive evaluation licenses in Dell License Manager.
Bound Licenses
Dell Perpetual licenses are bound to a particular system Service Tag and you can deploy the licenses only
on those systems.
11
Upgrade Licenses
Some Dell Licenses are upgradeable. An upgrade license includes an Upgrade ID referencing the
Entitlement ID of the upgraded license.
License Features
Each license includes a specific set of iDRAC features, that are enabled by the license. The license
description summarizes the level of features included in the license.
Filtering Data
The Dell License Manager allows you to filter data in the Systems, Licenses, Tasks, and Logs views. To
filter data:
1.
Place the mouse pointer over the column heading and click the funnel icon
2.
After selecting a filter option from the drop-down list, enter the alphanumeric characters in the field
and click the aA button to make the filter search case-independent.
.
3.
After you set the filter logic, click Filter to run the filter logic.
NOTE: Click Clear Filter to clear a search.
Filter Options
Filter Option
Description
Is equal to
To create the same as logic.
Is not equal to
To create the different from logic.
Starts with
To filter search based on the initial alphanumeric character in a text chunk. Provide
the starting alphanumeric character in the field.
Ends with
To filter search based on the final alphanumeric character in a text chunk. Provide the
ending alphanumeric character in the field.
Contains
To filter search based on alphanumeric characters present in a text chunk. Provide
the alphanumeric character in the field.
Does not
contain
To include the not present logic in search based on alphanumeric characters present
in a text chunk.
Is contained in
To include the is present logic in an alphanumeric character string.
Is not contained To include the not present logic in an alphanumeric character string.
in
12
Working With Licensable Systems
4
Inventorying Licensable Systems
Performing discovery and inventory of licensable systems enables you to view the licensing status for
those systems. Perform a system’s inventory before deploying licenses for the system. The inventory
process automatically retrieves the installed non-evaluation licenses for archival purposes.
To inventory systems:
1.
In Dell License Manager, click Systems.
2.
In Systems, click Run Discovery and Inventory.
3.
In the Select IP Address page of Discovery / Inventory Wizard, click Add Range or IP.
4.
In Edit Inventory Range window, provide a name for the IP range or address, and perform one of the
following:
•
To use an IPv4 range for inventorying systems, provide the start address, end address, and subnet
mask.
•
To use an individual IP address for inventorying systems, select Individual Address (IPv4, IPv6, or
hostname), and provide the IP address or host name.
•
To use a text file for inventorying systems, select Text file with IP addresses, click Load, navigate
and select the text file.
NOTE: You must select a text file that includes an IP address or host name on each line.
5.
Click OK.
The IP address or range that you provided is added to the IP Addresses and Ranges table.
If you selected a text file, the IP addresses and host names in the text file are verified, and the invalid
IP addresses or host names are displayed in the Validation Report.
NOTE:
6.
7.
•
After the IP addresses are added from a text file, they are displayed as individual IP
addresses.
•
If there are duplicate IP addresses in the text file or if the IP addresses already exist in the IP
Addresses and Range table, they are ignored.
• The text file cannot be edited using License Manager.
In the Select IP Address page of Discovery / Inventory Wizard, click Next.
In the IP Scan Settings page of Discovery / Inventory Wizard, provide the user credentials and
configure the Internet Control Message Protocol (ICMP) and WS-Man options, and then click Next.
NOTE: For information on certificate settings, see Communication Settings.
8.
In the Confirm Settings page of the Discovery / Inventory Wizard:
•
Review the discovery settings you provided. Click Back to edit settings.
•
9.
If you do not want to view the inventory task progress in the task pane, deselect the Show task
pane after launch option.
Click Run Discovery / Inventory.
The Tasks view is displayed. You can go to the Systems view to see the inventoried systems.
13
NOTE: If you deselected the Show task pane after launch option in step 8, the Systems view is
displayed.
Editing an Inventory Range
Specify the management controller IP addresses in the appropriate discovery/inventory tables. Dell
License Manager cannot inventory license information from installed server operating systems or
hypervisors.
To edit a range:
NOTE: To remove a range from Dell License Manager, select the entry in the table and click
Remove Selected.
1.
Click Run Discovery and Inventory.
2.
Select the entry in the table and click Edit.
The Edit Inventory Range window is displayed.
3.
Edit the IP Range or Address Name, IPv4 Range, or Individual Address (IPv4, IPv6, or hostname)
based on your preference.
4.
Click OK to save the changes.
Viewing Inventoried Systems
To view inventoried systems, select Systems. Inventoried systems are listed in the Systems view. The
System Inventory table provides a summary of the inventoried systems and the System Details pane
provides additional information on a selected system.
Removing System Information
1.
In Systems, select the systems you want to remove and click Delete.
2.
When prompted, click Yes to confirm.
Saving Reports
You can save system information into reports in the CSV, XML, or HTML formats.
To save reports:
1.
From Systems, click Save Report.
2.
Specify the folder location and file name, and in Save as type, select the report format, and then click
Save.
3.
In Report Saved Successfully, click OK.
14
Managing Licenses
5
Using Dell License Manager you can deploy licenses to licensable systems. Dell License Manager also
supports the export of license archives for backup. From Licenses view, you can view the status of
available licenses.
Before you deploy licenses:
1.
Inventory the licensable systems. See Inventorying Licensable Systems.
2.
Obtain licenses from the Dell Online Licensing Portal.
3.
Import licenses into Dell License Manager.
4.
Deploy the licenses.
NOTE: To work with licenses, from the Dell License Manager, in the navigation pane, click
Licenses.
Obtaining Licenses
You can purchase licenses or download licenses from the Dell Online Licensing Portal at dell.com/
support/retail/lkm. You can also purchase licenses along with the server you purchased. The licenses are
installed from the factory. The downloaded license package contains a license archive in a compressed
file format (ZIP format). The license archive contains license files in an XML format.
Importing Licenses
Before you import licenses, you must download licenses. You can also import archived licenses.
However, you cannot import expired or evaluation licenses.
1.
In Dell License Manager, click Actions → Launch Dell Online Licensing Portal.
2.
From the Dell licensing portal, download the required licenses to a file system.
3.
From Licenses, select Import Licenses.
4.
In Select Licenses, browse to the location where the license files are downloaded, select the license
package, and then click Open.
NOTE: If a system has a license with the same Entitlement ID, then the duplicate license is
flagged for potential licensing problems.
5.
In Import Licenses:
a. If you want to filter the list of validated licenses based on the matching inventoried systems,
select Import only those licenses which match inventoried systems.
b. Select valid licenses.
c. Click Import.
15
Deploying Licenses
Dell License Manager can automatically deploy all available licenses to discovered systems. Alternatively,
you can select specific licenses or systems for deployment. Before you deploy licenses:
•
Inventory systems on which you want to deploy licenses.
•
Confirm that the inventoried systems are licensable.
•
Confirm that the licenses are downloaded from Dell Online Licensing Portal.
•
Confirm that the required licenses are imported into Dell License Manager.
NOTE: If numerous systems have licenses with the same Entitlement ID, then the duplicate licenses
are flagged for potential licensing problems.
To automatically deploy licenses:
1.
Select Licenses → Deploy Licenses → Automatically Deploy Licenses.
2.
In operation selection page, click Next.
3.
In communication settings, provide the management controller credentials, verify communication
settings, and then click Next.
NOTE: If no matching system is found for a license, the following message is displayed: No
matching licenses are available.
NOTE: You can monitor the deployment in task view. As systems are updated, corresponding
information in systems view and license view are updated.
Selecting Licenses For Deployment
1.
Click Licenses → Deploy Licenses → Deploy Selected Licenses.
2.
In the operation selection page, verify licenses you want to deploy and click Next.
3.
In communication settings, provide the management controller credentials, verify communication
settings, and then click Next.
NOTE: You can monitor the deployment in task view. As systems are updated, corresponding
information in system view and license view are updated.
Selecting Systems For License Deployment
1.
In Systems, select the systems on which you want to deploy licenses.
2.
Click Deploy Associated Licenses.
3.
Select the licenses to deploy on the systems and click Next.
4.
In communication settings, provide the management controller credentials, verify communication
settings, and then click Next.
NOTE: You can monitor the deployment in task view. As systems are updated, corresponding
information in system view and license view are updated.
Exporting License Archives
You can export an archive of all licenses available in the system. You can use this archive as a backup
when a system is repaired and the Dell Licensing Portal is not accessible (due to a security restricted
16
network.) You can also use the archived licenses for transfer among Dell License Manager installations.
Dell License Manager retrieves factory-installed licenses during discover and inventory of systems. When
you archive licenses, a package containing a compressed file of XML license files, similar to the license
package downloaded from the Dell Online Licensing Portal is created.
To export licenses:
1.
From Licenses, click Export Archive.
2.
Specify the folder location and click Save.
The licenses are archived in the compressed file format (ZIP format.)
Saving Reports
You can save system information into reports in the CSV, XML, or HTML formats.
To save reports:
1.
From Systems, click Save Report.
2.
Specify the folder location and file name, and in Save as type, select the report format, and then click
Save.
3.
In Report Saved Successfully, click OK.
Removing Licenses From The Inventory
To remove licenses from the License Manager inventory:
1.
From Licenses, select the license you want to delete and click Delete.
2.
In Confirm License Removal, click Yes.
Removing Licenses From A System
The Remove License option allows you to either remove a specific license or all licenses from a system.
To remove licenses:
1.
Click Systems.
The System Details pane displays the licenses installed on the system.
2.
Under Installed Licenses, select the licenses you want to remove.
3.
Click Remove License.
The Remove License window is displayed.
4.
Provide the management controller credentials, confirm the communication settings, and then click
Finish.
17
Managing Tasks and Logs
6
From the Tasks view, you can monitor the progress of long-running tasks. The Task Status table includes
a summary of executing and recently completed tasks. The Results tab includes a summary of operation
results and the Execution Logs tab includes the detailed log of the currently selected task or operation.
Cancelling Tasks
Cancelled tasks do not terminate until the operations that are already in-progress are concluded. As such,
it may take several minutes for a cancelled task to terminate. In some circumstances, tasks may complete
before cancellation can take effect.
To cancel tasks:
1.
From Tasks, select the task that you want to cancel and click Cancel Selected Task.
2.
In Cancel Task, click Yes.
Log Entries
If a task result is selected, the Execution Log tab includes detailed information about the selected task
log. If a task result is selected, the log is filtered to entries related to that specific result. Log entries
consist of the date and time of the entry, a log code, and a detailed log message.
Clearing Completed Tasks
If the Dell License Manager application is closed while tasks are running, then those tasks are terminated.
You cannot clear tasks that are in progress.
To clear completed tasks:
1.
From Tasks, click Clear Completed Tasks.
2.
In Clear Completed Tasks, click Yes.
Viewing Dell License Manager Logs
The saved result is available in the Log view. The Result Logs table includes a summary of Dell License
Manager activity including discovery and inventory, license import, and license deployment or removal
operations. The Log Entries pane shows detailed results of the currently selected activity. Dell License
Manager logs summary based information. The logged information includes status, date and time, unique
identifier, and a list of logged events.
To view logs, click Logs.
18
Generating Support Log Archives
When directed by technical support, click Generate Support Log Archive. Select the folder where you
want to save the archive, and then click Save. This option generates a zip archive containing the text of
each result log. You can provide the log to technical support as directed.
19
Troubleshooting
7
License Importing
Cannot Import Trial Licenses
Message: Trial licenses are not supported by the license manager.
Resolution: Apply a trial license through the iDRAC or CMC GUI or RACADM CLI. For more information,
see the iDRAC or CMC documentation.
License Or Archive Is Corrupt Or Unreadable
Messages:
•
Unable to read archive file.
•
The archive does not contain any license files.
•
Unable to parse license.
•
The digital signature is invalid.
Resolution: Download license archive again from the Dell Online Licensing Portal at dell.com/support/
retail/lkm.
License Inventory/Discovery And License Deployment
When resolving discovery/inventory errors, verify that the remote address corresponds to an iDRAC7 or
greater, by accessing the iDRAC or CMC GUI. To access the iDRAC or CMC GUI, connect to the system
IP/hostname using a web browser. If the system does not contain iDRAC7, then ignore the error
message.
Invalid Credentials
Message: Unable to establish communications - Access is denied.
Resolution: Enter correct credentials. If iDRACs do not share common credentials, you must run multiple
discovery/inventory tasks using different credentials.
Certificate Error
Messages:
•
Unable to establish communications - The SSL certificate contains a common
name (CN) that does not match the hostname.
•
Unable to establish communications - The SSL certificate is signed by an
unknown certificate authority.
•
Unable to establish communications - The SSL certificate could not be checked
for revocation. The server used to check for revocation might be unreachable.
20
•
Unable to establish communications - The SSL certificate is expired.
Resolution: If the certificate name does not match the hostname, install a certificate matching the
address on which the management controller is inventoried. Alternatively, disable certificate name
validation in your discovery/inventory settings. For more information, see Communication Settings.
If the certificate authority is not recognized, add the certificate authority to the list of Windows Trusted
Root Certification Authorities on the management console. Alternatively, disable certificate authority
validation in the discovery/inventory settings. For more information, see Communication Settings.
If you cannot check the certificate for revocation, make sure that the certificate revocation list server is
available to the management console. Alternatively, disable certificate revocation list checking in the
discovery/inventory settings. For more information, see Communication Settings.
If the certificate has expired, generate and install a new certificate. Dell License Manager cannot connect
to iDRACs using an expired certificate.
Unable To Connect
Messages:
•
Unable to ping system - Timed Out
•
Unable to establish communications - Connection to host timed out
Resolution: Verify that the management controller is connected to the network and assigned the
specified address. Verify that the firewall settings allow you to access the system from the management
console.
From the iDRAC or CMC GUI, verify that the address corresponds to a system that contains iDRAC7 or a
later version. To access the GUI, connect to the system IP/hostname from a web browser. If the system
does not contain iDRAC7, then ignore the error message.
License Status Warnings
Individual Bound License Deployed To Multiple Systems
Message: One or more licenses with the same Entitlement ID are bound to other service tags and are
currently deployed.
Resolution: Install each individual bound license, distinguished by a unique Entitlement ID, on a single
system specified by its service tag. By using the Dell Online Licensing Portal at dell.com/support/retail/
lkm, determine that a license is properly associated with the system. Remove license instances deployed
to systems other than those specified in the portal. Purchase additional licenses within the portal to
support additional systems.
You may determine to which systems an Entitlement is deployed by sorting or filtering the Entitlement ID
column within the System Inventory table. Improperly deployed licenses can be removed using the
management controller GUI. If multiple perpetual licenses are installed on the same system their
Entitlement IDs are not displayed in the table. You must inspect such systems individually and review the
installed licenses listed in the System Details pane.
Original License Missing During Upgrade
Message: The license is designated as an upgrade, however the original license is not currently installed.
21
Resolution: Make sure that the original license is not reassigned to another system. If the original license
is not present due to service performed on the system, then, ignore this message.
Unable to View the Help Content in Internet Explorer
Message: The Dell License Manager help content cannot be viewed in some versions of Microsoft
Internet Explorer.
Resolution: Enable active scripting under security settings and then retry the operation.
1.
In Internet Explorer, click Tools → Internet Options.
The Internet Options window is displayed.
2.
Click the Security tab, and then click Custom level.
The Security Settings window is displayed.
3.
In the Settings pane, scroll down until you find Scripting and Active Scripting.
4.
Click Enable, and then click OK.
5.
In the Internet Options window, click OK.
The Security Settings window is closed.
22
8
Systems — Reference
From Systems, you can discovery and inventory systems, deploy licenses, and save reports.
Field
Description
Run Discovery and Inventory
Select to discover and inventory the supported
management controllers.
Deploy Associated Licenses
Select to deploy licenses.
Save Report
Select to save license reports.
Delete
Select to remove systems from the License
Manager inventory.
System Inventory Table
The system inventory table contains a summary of licensable systems. You can sort or resize each
column. Select a system to view additional information or perform tasks on that system. You can also
select multiple systems deployment tasks or removal.
Field
Description
Selected
Click check box to select the system.
System Name
The host name of the installed operating system, if available.
Management
Controller
The host name of the management controller. Clicking the link opens the
management controller GUI using Microsoft Internet Explorer. The discovery address is
shown in parenthesis.
System Model
The system model name.
Upgrade
Available
If a license upgrade is available for deployment, a message is displayed.
Service Tag
The factory-assigned system Service Tag that uniquely identifies each system. Each
license is bound to a particular service tag indicating the system on which it is
deployed.
Evaluation
Installed
If applicable, the status of installed evaluation licenses are shown.
Current
License
The level of functionality currently supported by the management controller.
Supported levels include:
•
•
•
Enterprise
Express
Express for Blades
23
Field
Description
•
Basic Management
For more information on the management controller functionality supported by each
feature level or to purchase an upgrade, access the online licensing portal at dell.com/
support/retail/lkm.
NOTE: Not all hardware supports all management features. For more information,
see the hardware documentation.
Purchased
License
The highest license class of any perpetual license bound to the system is shown. Both
installed licenses and licenses in inventory awaiting deployment are included when
calculating the purchased license class.
Entitlement ID The unique license identifier.
Additional
Information
If a potential EULA violation is detected, it is indicated in this column.
Last Inventory
The date and time the system was last inventoried. The systems will automatically reinventory when a license operation is conducted on the system.
Modular
System
Name of the modular system (chassis) in which the server or sled is installed.
Node ID
The unique identifier of the server or sled installed in a modular system (chassis).
Typically, the Service Tag of a server or the server node identifier of a sled.
Slot
The slot occupied by the server or sled in the modular system (chassis).
Systems Detail Pane
The system details pane shows information on a licensable system, including the installed licenses and
licensable components of that system. The system details contains component details and license details.
Field
Description
System Name
The host name of the installed operating system, if available.
Management
Controller
The host name of the management controller.
Model
The system model.
Service Tag
The service tag of the system.
Discovery
Address
The IP address or hostname at which the management controller was discovered.
Purchased
License
The highest license class of any perpetual license bound to the system is shown. Both
installed licenses and licenses in inventory awaiting deployment are included when
calculating the purchased license class.
Current
License
The current license on the system.
24
Field
Description
Installed
Licenses
The list of licenses that are installed on the system.
Remove
License
Select a license in the Installed License grid, and click Remove license to remove a
license installed on the system.
Selected
Click check box to select the license.
Status
The license status:
•
•
•
Green — The license is ok.
Yellow — The license has a potential problem.
Red — The license is not functional.
Description
The license description.
Entitlement ID
The unique license identifier.
Expiration
Date on which the license expires (if applicable).
Term
The license term. For more information, see Understanding Licenses.
Date
Purchased
The date the license was purchased.
Date Imported
The date the license was imported.
Discovery/Inventory Wizard
Provide these values to set IP range and host information.
Field
Description
Add Range or
IP
Click to open the Edit Inventory Range window for adding a new discovery range.
Edit
Select an existing range and click to open the Edit Inventory Range window.
Remove
Selected
Click to remove the selected range.
Inventory
Click the check box to select the IP address.
Range /
Enter a unique name describing the range.
Address Name
Start /
Individual
Address
Enter the beginning range of the IPv4 address or the individual IP address.
End Address
Enter the ending range of the IPv4 address.
Subnet Mask
(Optional)
Use subnet mask to exclude network and broadcast addresses from inventory
attempts. If omitted, each address is treated as a host.
25
Field
Description
Description
(Optional)
Enter a description. Each inventory range can include at most a Class B network
(65,536 addresses).
Edit Inventory Range
Field
Description
IP Range or Address Name
Enter a unique name describing the range.
Enter an IP Range, an Individual Address, or a List of Addresses
IPV4 Range
Select to provide an IPv4 address range.
Start Address
Enter the beginning range of the IPv4 address or
the individual IP address.
End Address
Enter the ending range of the IPv4 address or the
individual IP address.
Subnet Mask
Enter the subnet mask for the provided IPv4
address.
Individual IP Address (IPv4, IPv6, or hostname)
Select to provide an individual IP address.
Text file with IP addresses
Select to create an inventory range using a text file
that includes an IP address or host name in each
line.
Load
Click to browse and select the text file.
Description (Optional)
Enter a description.
Communication Settings
Optimal parameter values depend on the characteristics of a network. In communication settings, you
can provide credentials, Ping (ICMP) Settings, and WS-Man Settings.
Field
Description
Credentials
You must specify the credentials to conduct discovery inventory. Credential
information is not persistent across task executions.
Management
Controller Username
Provide the management controller user name. If using Active Directory
authentication, enter username in the format Domain\User name.
NOTE: The management controller login privilege is required to perform
system inventory.
Management
Controller Password
Ping Settings (ICMP)
26
Provide management controller password.
Field
Description
Require successful
ping before
attempting inventory
When enabled, a ping response is received from an address before attempting
WS-Man inventory communications. This can improve the performance of the
inventory process. However, disable this option if the network blocks ping
requests. This option is enabled by default.
Retries
The number of times to re-attempt a ping before excluding the system from
inventory. The default is 3 retries (4 total attempts).
Timeout
The time within which a ping response is received before the ping attempt fails.
The default is 5 seconds.
WS-Man Settings
Dell License Manager uses the management controller WS-Man interface to
obtain inventory information.
Validate Certificate
Name
If enabled, this ensures that inventory communications are conducted only
with systems identifying themselves based on a certificate that matches the
address used to communicate with that system. If the iDRAC certificate does
not match the discovery address, then disable certificate name validation for
Dell License Manager to communicate with the iDRAC. However, if the
certificate name is not validated, Dell License Manager cannot authenticate the
identity of the remote system.
Validate Certificate
Authority
If enabled, this ensures that the inventory communications are conducted only
with systems identifying themselves based on a certificate issued by a trusted
source. If the iDRAC certificate is not issued by a trusted authority, then disable
validation for Dell License Manager to communicate with the iDRAC. However,
if the certificate authority is not validated, Dell License Manager cannot
authenticate the identity of the remote system.
For validation, include a trusted certificate authority as part of the Trusted Root
Certification Authorities list in Microsoft Windows. For more information, see
the Microsoft Windows documentation.
Validate Certificate
Revocation List
If enabled, this ensures that communications are not conducted with a system
identifying itself using a certificate that is revoked. If the management console
cannot communicate with a certificate revocation list server, then disable this
option for communicating with iDRAC. However, if the certificate revocation
list is not validated, Dell License Manager cannot authenticate the identity of
the remote system.
Retries
The number of communication retry attempts made, if temporary WS-Man
communication errors occur before the inventory attempt fails. The default is 1
retry (2 total attempts).
Timeout
The time within which the WS-Man host must begin to return data before the
communication attempt fails. The default is 30 seconds.
Port
The HTTPS communication port configured on the iDRACs. The default port is
443. On this port, ensure that firewall settings allow HTTPS communication
between the management station and the iDRACs.
27
Licenses — Reference
9
From Licenses, you can import and deploy matching licenses, archive exported license, and save reports.
Field
Description
Import Licenses
Click to import licenses from a file system.
Export Archive
Select to archive licenses.
Deploy Licenses
Select to deploy licenses matched to a licensable system. The options include:
•
•
Deploy Selected Licenses
Automatically Deploy Licenses
Save Report
Select to save the license report.
Delete
Select to remove licenses from License Manager local database.
Selected
Click to select a license.
Description
Details of the type of license; Enterprise License, bound, unbound, or upgraded.
Term
The license term. For more information, see Understanding Licenses.
Bound Service
Tag
The Service Tag to which the license is bound. You can only deploy this license on
the system with the specified tag.
Deployed
The deployment status:
•
•
•
Matching System
The system to which you can assign this license.
•
•
Origin
Yes — The license is deployed.
No — The license is not deployed.
Unknown — The corresponding system is not in inventory.
Yes — Indicates the associated system is in inventory.
No — Indicates the system is not in inventory.
The method in which the license was added:
•
•
Imported — The license was imported into Dell License Manager.
Retrieved — The license was obtained during inventory.
Date Purchased
The date the license was purchased.
Date Imported
The date the license was imported.
License
The license identification number and the details of the license.
Entitlement ID
The unique license identifier.
28
Field
Description
Upgrade ID
In the case of an upgrade license, the ID of the license to which the upgrade
applies.
Expiration
Date on which the license expires (if applicable).
License Features
The features supported by the selected license.
Manage Licenses
Field
Description
Selected
Click to select license.
Operation
Status
Details on whether the license is available for deployment.
Entitlement ID
The ID of the license.
License
Description
The description of the license.
System
The name of the system on which to deploy the license. If available, the host name is
used, otherwise the iDRAC name is used.
Service Tag
The factory-assigned system Service Tag, which uniquely identifies each system.
Each license is bound to a particular Service Tag indicating the system on which the
license is deployed.
NOTE: Licenses already deployed on a system do not appear in the Operation
Selection page.
Active License
The class and term of the highest class license installed on the system.
Credentials
Management
Controller
Username
Provide the management controller user name. If you are using Active Directory
authentication, enter the user name in the format Domain\User name.
Management
Controller
Password
Provide the management controller password.
WS-Man
Settings
Dell License Manager uses the management controller WS-Man interface to obtain
inventory information.
Validate
Certificate
Name
If enabled, this ensures that inventory communications are conducted only with
systems identifying themselves based on a certificate that matches the address used
to communicate with that system. If the iDRAC certificate does not match the
discovery address, then disable certificate name validation for Dell License Manager
to communicate with iDRAC. However, if the certificate name is not validated, Dell
License Manager cannot authenticate the identity of the remote system.
NOTE: The management controller login privilege is required to perform system
inventory.
29
Field
Description
Validate
Certificate
Authority
If enabled, this ensures that inventory communications are conducted only with
systems identifying themselves based on a certificate issued by a trusted source. If
the iDRAC certificate is not issued by a trusted authority, then disable validation for
Dell License Manager to communicate with the management controller. However, if
the certificate authority is not validated, Dell License Manager cannot authenticate
the identity of the remote system.
For validation, include a trusted certificate authority as part of the Trusted Root
Certification Authorities list in Microsoft Windows. For more information, see the
Microsoft Windows documentation.
Validate
Certificate
Revocation List
If enabled, this ensures that communications are not conducted with a system
identifying itself using a certificate that is revoked. If the management console
cannot communicate with a certificate revocation list server, then disable this option
to communicate with iDRAC. However, if the certificate revocation list is not
validated, Dell License Manager cannot authenticate the identity of the remote
system.
Retries
The number of communication retry attempts made if temporary WS-Man
communication errors occur before the inventory attempt fails. The default is 1 retry
(2 total attempts).
Timeout
The time within which the WS-Man host must begin to return data before the
communication attempt fails. The default is 30 seconds.
Port
The HTTPS communication port configured on the iDRACs. The default port is 443.
On this port, ensure that the firewall settings allow HTTPS communication between
the management station and iDRACs. To save changes and proceed with discovery/
inventory, click Next.
Task Settings
Show task pane
after launch
30
Select to view the task progress in Tasks.
Tasks — Reference
10
From Tasks, you can view discovery and inventory, and license deployment task information.
Field
Description
Cancel
Selected
Task
Select to cancel a listed task.
Clear
Completed
Task
Select to purge completed task information.
Status
Status type of the task is listed.
•
•
Normal—The task is successfully completed.
Failure—The task is not completed.
ID
Unique ID assigned to the task.
Task
Description of the task.
Summary
Description of the task’s status.
Progress
Indicator of the task’s progress.
Start Time
Starting time of the task.
End Time
Ending time of the task.
Task
Results
Provides status, operation, and result information. It includes the following tabs:
•
•
Results
Execution Log
Status
•
•
•
Green—The task is successfully completed.
Yellow—The task is completed with warnings.
Red—The task is completed with errors.
Operation
The description of the operation
Result
The summary of the operation result.
NOTE: When generating results for a discovery/inventory IP range, result entries are
not created for addresses where communication is not established or where a nonlicensable system is detected. For result information on such systems, consult the
execution log tab.
Execution
Log
The Execution Log tab provides detailed information from the selected task log.
31
Logs — Reference
From Logs, you can view License Manager activities, clear log results, and save reports.
Field
Description
Clear Logs
Select to purge logged information.
Generate Support
Log Archive
Select to archive logged information.
Save Report
Select to save log report.
Result
Status type of the listed task:
•
•
Normal—The task is successfully completed.
Failure—The task is not completed.
ID
Unique ID assigned to the task.
Summary
Summary description of the logged event.
Date
Date and time at which the task completed.
Log Entries
Details of the logged information.
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11
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