Epson | Stylus 400 - Ink Jet Printer | User`s guide | Epson Stylus 400 - Ink Jet Printer User`s guide

hw_fm.fm5 Page i Thursday, August 7, 1997 4:32 PM
User’s Guide
Printed on recycled paper with at least 10% post-consumer content
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All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use
with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse,
or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the
U.S.) failure to strictly comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.
SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options
or any consumable products other than those designated as Original EPSON Products or EPSON Approved
Products by SEIKO EPSON CORPORATION.
EPSON and EPSON Stylus are registered trademarks and ESC/P Raster is a trademark of SEIKO EPSON
CORPORATION. EPSON SoundAdvice, EPSON FaxAdvice, and EPSON Perfect Picture are trademarks of Epson
America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of
their respective owners. EPSON disclaims any and all rights in those marks.
The ENERGY STAR emblem does not represent EPA endorsement of any product or service.
Copyright © 1997 by Epson America, Inc.
400666901D0
8/97
ii
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FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio or television
reception. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause interference to radio and television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures.
◗
Reorient or relocate the receiving antenna.
◗
Increase the separation between the equipment and receiver.
◗
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
◗
Consult the dealer or an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification of this device and may cause interference levels which exceed the limits established by the FCC for
this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this
device. If this equipment has more than one interface connector, do not leave cables connected to unused
interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to
operate the equipment.
For Canadian Users
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le materiel brouilleur du
Canada.
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iv
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Contents
Introduction
System Requirements
How to Use Your Manual
Warnings, Cautions, Notes, and Tips
Where To Get Help
ENERGY STAR Compliance
Energy-saving Tips
Important Safety Instructions
1
2
3
4
4
5
6
6
Basic Printing
Accessing the Printer Driver
Accessing the Driver from Windows Applications
Accessing the Driver from Windows 95
Accessing the Driver from Windows 3.1
Accessing the Driver from Windows NT 4.0
Using the Printer Driver
Checking Basic Settings
Using Advanced Mode
Printer Driver Setting Summary
Selecting the Correct Media Type Setting
Using the Spool Manager Programs
Network Printing on a PC
Network Printing with Windows NT 4.0
Using the Printer Software’s Built-in Network
Support
v
1-1
1-2
1-2
1-2
1-3
1-3
1-4
1-5
1-7
1-11
1-12
1-13
1-14
1-14
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Contents
Using Online Help
Accessing Online Help from Windows 95
Accessing Online Help from Windows 3.1
Accessing Help from Windows NT 4.0
2
3
1-16
1-16
1-16
1-17
Printing on Special Media
Choosing Paper and Other Media
Media Loading Guidelines
Loading Plain Paper
Loading Special Media
EPSON 360 dpi, High Quality, and Photo Quality
Ink Jet Paper
EPSON Photo Quality Glossy Paper, Glossy Film,
and Transparencies
EPSON Photo Quality Self Adhesive Sheets and
Iron-On Transfer Paper
EPSON Photo Quality Index Cards
EPSON Photo Paper
Envelopes
Printing Banners and Other Custom Size Projects
2-1
2-2
2-3
2-5
2-5
2-6
2-6
2-6
2-7
2-8
2-9
Using the Control Panel
Using the Printer’s Control Panel
Lights
Buttons
Running a Printer Check
Changing the Character Table
vi
3-1
3-2
3-2
3-3
3-3
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Contents
4
Maintenance and
Transportation
Cleaning the Print Heads
Using the Head Cleaning Utility
Using the Control Panel
Examining the Nozzle Check Pattern
Replacing an Ink Cartridge
Removing and Installing an Ink Cartridge
Aligning the Print Heads
Cleaning the Printer
Transporting the Printer
5
Troubleshooting
A
Technical Specifications
Diagnosing Problems
Print Quality Problems
Problems with Printing
Paper Handling Problems
Printout Is Not What You Expected
Printing
Paper
Ink Cartridge
Mechanical
Electrical
Environmental
Safety Approvals
vii
4-1
4-1
4-2
4-3
4-3
4-4
4-6
4-7
4-7
5-1
5-3
5-6
5-9
5-11
A-1
A-2
A-4
A-4
A-5
A-5
A-5
hawaii.toc Page viii Friday, July 25, 1997 1:45 PM
Contents
Glossary
Index
viii
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Introduction
Your EPSON Stylus® COLOR 400 printer prints up to
16 million colors, producing amazingly realistic photographic
images and vivid computer graphic art. Its razor-sharp black
printing also gives you laser-quality text, superb grayscale
images, and detailed line art.
The printer software provides many automatic options and
gives you control over the most subtle features of your image. It
can even tailor its color correction scheme specifically for your
image type, be it captured by digital video or still camera,
imported from a photo CD, or created from a presentation
graphics program.
You can also perform many printer maintenance procedures
right from your computer, such as cleaning and aligning the
print heads. And EPSON’s extensive online help can guide you
through printer operations in real time.
EPSON’s specially formulated ink cartridges and wide variety of
ink jet papers give you the best quality output and offer the
most flexibility for getting the results you want. See page 2-1 for
ordering information.
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Introduction
System Requirements
To use your printer and its driver, your system should have:
◗
An IBM® compatible PC with at least a 386/25 MHz or
faster processor
◗
Windows® 3.1x, Windows for Workgroups 3.11,
Windows 95, or Windows NT® 4.0
◗
At least 16MB of RAM (more for Windows 95)
◗
At least 20MB of free hard disk space for storing images
(50MB or more is recommended)
◗
VGA, Super VGA, or better display adapter and monitor
◗
Double-speed CD-ROM drive (quad-speed or faster
recommended) for installing the printer software
◗
A shielded, twisted-pair parallel cable (6 to 10 feet long) to
connect your computer to the printer; the cable must have
a D-SUB, 25-pin, male connector for your computer and a
36-pin, Centronics® compatible connector for the printer.
To use the EPSON Answers online guide (not available for
Windows NT), you need at least a 486/33 processor. You also
should have at least 20MB of free hard disk space for full
program installation or at least 8MB of free hard disk space to
run EPSON Answers from the CD.
For system requirements for the EPSON Perfect Picture™
Software Suite, see your Setup Guide.
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Introduction
How to Use Your Manual
To set up your printer and install your printer software, see the
Setup Guide for instructions. This User’s Guide contains the
information you need to use your printer in these chapters:
Chapter 1, “ Using the Printer Software,” explains how to use
the printer driver, Spool Manager programs, and online Help.
Chapter 2, “ Using Special Media,” gives guidelines for
selecting the right paper or other media for your print job and
instructions for loading it in your printer.
Chapter 3, “ Using the Control Panel,” tells you how to use the
printer’s control panel, run a printer check, and change the
character table.
Chapter 4, “ Maintenance and Transportation,” gives
instructions for cleaning and aligning the print heads, replacing
the ink cartridges, and cleaning and transporting the printer.
Chapter 5, “ Troubleshooting,” provides solutions for any
problems you may have.
Appendix, “ Technical Specifications,” provides the technical
details on your printer, ink cartridges, and EPSON media.
A Glossary and an Index are included at the end of the book.
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Introduction
Warnings, Cautions, Notes, and Tips
You’ll find this information throughout your manual:
Warnings must be followed carefully to avoid bodily injury.
Cautions must be observed to avoid damage to your
equipment.
Notes contain important information about your printer.
Tips contain additional hints for great printing.
Where To Get Help
EPSON provides customer support through the following
services:
Electronic support services
Service
Access
World Wide Web
From the Internet, you can reach EPSON’s Home Page at
http://www.epson.com.
EPSON Internet FTP Site
If you have Internet FTP capability, use your Web browser (or
other software for FTP downloading) to log onto ftp.epson.com
with the user name anonymous and your e-mail address as the
password.
EPSON Download Service
You can call the EPSON Download Service at (800) 442-2007. Set
your communications software to 8 data bits, 1 stop bit, no parity.
Modem speed can be up to 28.8 Kbps.
EPSON Forum on
CompuServe®
Members of CompuServe can type GO EPSON at the menu
prompt to reach the Epson America Forum. For a free
introductory CompuServe membership, call (800) 848-8199 and
ask for representative #529.
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Introduction
Automated telephone services
Service
EPSON SoundAdvice
Access
™
Pre-recorded answers to commonly asked questions about
EPSON products 24 hours a day, seven days a week, call
(800) 442-2110.
EPSON FaxAdvice™
Access EPSON’s technical information library by calling
(800) 442-2110. You must provide a return fax number to use
this service.
EPSON Referral Service
For the location of your nearest Authorized EPSON Reseller or
Customer Care Center, call (800) 442-2110.
EPSON also provides technical support and information on the
installation, configuration, and operation of EPSON products.
Dial (800) 922-8911, (310) 782-2600 (U.S.), or
(905) 709-9475 (Canada), 6 A.M. to 6 P.M., Pacific Time,
Monday through Friday.
Note:
If you need help using
software with an
EPSON product, see the
documentation for that
program for technical
support information.
Before you call, please have the following information ready:
◗
Product name
◗
Product serial number
◗
Computer configuration
◗
Description of the problem
You can purchase ink cartridges, paper, manuals, accessories,
and parts from EPSON Accessories at (800) 873-7766 (U.S.
sales only). In Canada, please call (800) 873-7766 for dealer
referral.
ENERGY STAR Compliance
As an ENERGY STAR Partner, EPSON has determined that this
product meets the ENERGY STAR guidelines for energy
efficiency. The EPA ENERGY STAR Office Equipment
program is a voluntary partnership with the computer and
office equipment industry to promote the introduction of
5
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Introduction
energy-efficient personal computers, monitors, printers, fax
machines, and copiers in an effort to reduce air pollution caused
by power generation.
Energy-saving Tips
Here are a few tips you can use to be even more energy-wise:
◗
If your monitor isn’t ENERGY STAR compliant, turn it off
when you’re not using it.
◗
Turn off your computer, printer, and monitor each day
when you are done using them.
◗
Use the print preview option in your software so you can
catch errors before you print something.
◗
Send e-mail rather than distributing memos. Not only is
this faster, but you’ll save paper and storage space too.
Important Safety Instructions
Before using your printer, read the following safety instructions
to make sure you use the printer safely and effectively.
◗
Turn off and unplug the printer before cleaning. Clean
with a damp cloth only. Do not spill liquid on the printer.
◗
Do not place the printer on an unstable surface or near a
radiator or heating vent.
◗
Do not block or cover the openings in the printer’s cabinet
or insert objects through the slots.
◗
Use only the type of power source indicated on the printer’s
label.
◗
Connect all equipment to properly grounded power
outlets. Avoid using outlets on the same circuit as
photocopiers or air control systems that regularly switch
on and off.
6
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Introduction
◗
Place the printer near a wall outlet where the plug can be
easily unplugged.
Placez l’imprimante près d’une prise de contacte où la fiche
peut être débranchée facilement.
◗
Do not let the power cord become damaged or frayed.
◗
If you use an extension cord with the printer, make sure
the total ampere rating of the devices plugged into the
extension cord does not exceed the cord’s ampere rating.
Also, make sure the total ampere rating of all devices
plugged into the wall outlet does not exceed the wall
outlet’s ampere rating.
◗
Except as specifically explained in this User’s Guide, do not
attempt to service the printer yourself.
◗
Unplug the printer and refer servicing to qualified service
personnel under the following conditions:
If the power cord or plug is damaged; if liquid has entered
the printer; if the printer has been dropped or the cabinet
damaged; if the printer does not operate normally or
exhibits a distinct change in performance. Adjust only those
controls that are covered by the operating instructions.
7
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Introduction
8
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1
Basic Printing
The printer software includes the following programs:
◗
Printer driver, which lets you control printing and choose
from a wide variety of settings to customize the appearance
of your documents.
◗
EPSON Spool Manager, Despooler, and Status Monitor
(Windows 95 only), which monitor your print job and let
you control how it prints.
◗
EPSON Stylus COLOR 400 online help so you can look up
more information on your software whenever you need it.
This chapter tells you how to access and use these printer
software programs. See Chapter 4 for instructions on using the
Nozzle Check, Head Cleaning, and Print Head Alignment
utilities to perform printer maintenance procedures.
Accessing the Printer Driver
You can access the driver in different ways, depending on how
you want the changes to be applied:
◗
To apply changes only to documents printed from your
currently running Windows application, see the following
section.
◗
To apply changes to documents printed from all Windows
applications, access the driver as described on the next page
for Windows 95, Windows 3.1, or Windows NT.
1-1
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Basic Printing
Accessing the Driver from Windows
Applications
Note:
The settings you select
through your Windows
application apply only
until you exit that
application. Then the
driver settings return to
the default values
selected through the
Windows 95 Printer
Properties or
Windows 3.1 Control
Panel (or the driver’s
defaults).
1. Choose Print or Print Setup from the File menu of your
Windows application program.
If you choose Print, you first see a Print dialog box that
contains the settings you change most often, including the
number of copies and the pages you want printed.
2. To access the printer driver settings, choose the Printer,
Setup, Properties, or Options button. (You may need to
select another option, depending on your software
program.)
3. In Windows 95 and Windows NT, click the Main tab; you
see the Main menu, shown on page 1-3. In Windows 3.1,
you see the Main menu when the driver opens.
Accessing the Driver from Windows 95
1. Double-click the My Computer icon.
2. Double-click the Printers folder.
Note:
The settings you select
using Windows apply to
all your Windows
applications, unless you
change them for a
particular application
session, as described
above. Also some
application settings
override driver settings
(such as Paper Size or
Orientation), so it’s a
good idea to check the
driver settings in your
application too.
3. Right-click the EPSON Stylus COLOR 400 icon (or
double-click the icon and then pull down the Printer
menu).
4. Select Properties.
5. Click the Main tab. You see the Main menu, shown on the
next page.
Accessing the Driver from Windows 3.1
1. Double-click the Control Panel icon in the Main group.
2. Double-click the Printers icon.
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Basic Printing
3. Choose EPSON Stylus COLOR 400 from the list of
Installed Printers.
4. Choose Setup. You see the Main menu, shown below.
Accessing the Driver from Windows NT 4.0
1. Click Start, point to Settings, and then select Printers.
2. Click the EPSON Stylus COLOR 400 icon.
Note:
You can access the
default Windows NT
printer software settings
only if you have the
appropriate network
access privileges, such
as Administrator or
Power User.
3. Open the File menu and select Document Defaults. You
see the Main menu.
Using the Printer Driver
When you access the printer driver, you may need to click the
Main tab to view the Main menu.
Main tab
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Basic Printing
Most of the basic driver settings you’ll need to check are on the
Main menu. Settings controlling the paper size, orientation,
and layout are on the Paper menu. You can run the printer
utilities from the Utility menu (see Chapter 4 for details).
For a description of all the settings available in the printer
driver, see page 1-7.
Checking Basic Settings
For most printing, you’ll only need to check these few basic
settings to make sure they’re correct for your print job. The
Current Settings box on the Main menu lists many of the
options currently selected in the driver.
Note:
If you select Automatic
mode and the Plain paper
Media Type, you see the
Quality/Speed slider on
the Main menu. Click the
arrows or use the scroll
box to select settings
appropriate for either
high quality or high
speed, depending on the
document type and the
results you require.
To cancel your changes
and exit the driver, click
the Cancel button at the
bottom of the menu at
any time.
◗
Mode (Main menu). Select Automatic so the printer
software can automatically choose the best settings based on
the data in your print file. Choose Advanced to customize
your settings; see the next section for details.
◗
Media Type (Main menu). Be sure to accurately choose the
media type you have loaded in your printer so the driver’s
automatic features can accurately tailor your settings for it.
See page 1-11 for details.
◗
Ink (Main menu). Select Color if your print job contains
any color data; select Black if you’re printing only in black.
◗
Paper Size, Orientation (Paper menu). Choose the size of
paper you’ve loaded in the printer and the orientation of
the image on the page.
Once you’ve changed these basic settings as needed, check the
Current Settings box on the bottom of the menu to see if the
other settings, such as Print Quality, are correct for your
document. If you’re ready to print, click OK. If you need to
adjust them, use Advanced mode as described in the next
section.
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Basic Printing
Using Advanced Mode
If you want to tailor your settings for a particular document
type or just customize them to suit your needs, select
Advanced mode on the Main menu. When you choose
Advanced mode, the Custom Settings drop-down list and the
More Settings and Save Settings buttons become active.
Selecting a Document Type
To select settings that are best for a particular document type,
click the arrow in the Custom Settings drop-down list. Then
choose one of these document types:
Note:
Be sure to also select the
Media Type you’ve loaded
in the printer and the
correct Ink settings
because the settings
chosen for your
document type depend
on this information.
Some settings may be
limited by the document
type you select.
◗
Photo for printing scanned photographs
◗
Text/Graph when printing text and graphs, such as
presentation charts
◗
PhotoEnhance for printing images captured using a video
camera, digital camera, or scanner. Produces sharper images
and more vivid colors by automatically adjusting the
contrast, saturation, and brightness. Corrects for overall
under- and over-exposure of the original image.
◗
Economy for faster printing of text drafts on plain paper to
save ink.
Each document type automatically sets other options in the
printer driver, such as Print Quality and Halftoning, so you get
the best results. You can also add custom document types to the
list, as described on the next page.
1-5
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Basic Printing
Customizing Advanced Settings
To select your own Advanced mode settings, click the More
Settings button on the Main menu to bring up the More
Settings box.
In this dialog box you can change the Media Type and Ink
settings you made on the Main menu, if necessary, and adjust
many other settings to suit your needs. Then you can save the
settings as a document type for later use, as described in the next
section.
For a description of advanced settings (More Settings dialog
box), see page 1-8.
Saving Customized Settings
You can save your group of custom settings with a unique name
and add it to the Custom Settings drop-down list on the Main
menu. Then you can easily select the settings (up to 10 groups)
whenever you want to use them.
1. On the Main menu, select Advanced mode.
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Basic Printing
2. Change your printer driver settings as necessary.
3. Return to the Main menu and click the Save Settings
button to bring up the User Defined Setting dialog box.
4. Type a document name for your custom settings in the
Name field (up to 16 characters).
5. Click Save.
The name you assigned to the settings now appears in the
Custom Settings drop-down list so you can choose it whenever
you want to use the settings.
To delete a custom document type, select Advanced mode and
the document type in the Custom Settings drop-down list.
Then click Save Settings, select the document type in the
User Defined Setting box, and click Delete. (You cannot delete
any of the predefined document types.)
Printer Driver Setting Summary
The following tables summarize the settings available in each
menu tab (with default values in bold type). See your printer
driver’s online help for more details, as described on page 1-16.
1-7
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Basic Printing
Main menu settings
Setting
Options
Description
Mode
Automatic
Advanced
See page 1-4 for details.
Advanced mode document
types *
Custom Settings
Photo
Text/Graph
PhotoEnhance
Economy
See page 1-5 for details.
Quality/Speed slide bar **
Quality
Speed
See page 1-4 for details.
Media Type
Plain paper
360 dpi Ink Jet Paper
Photo Quality Ink Jet Paper
Photo Quality Glossy Paper
Photo Quality Glossy Film
Ink Jet Transparencies
See page 1-11 for a table of
EPSON media names and the
Media Type settings they
require.
Ink
Color
Black
If your print job contains any
color data, choose Color. If it
contains only black data,
select Black.
* Available only when using Advanced mode.
** Available only when using Automatic mode and Plain paper.
More Settings dialog box settings
Setting
Options
Description
Print Quality *
Fine - 720 dpi
Normal - 360 dpi
Economy
Selects either 720 dpi,
360 dpi, or Economy printing mode.
Media Type
Plain paper
360 dpi Ink Jet Paper
Photo Quality Ink Jet Paper
Photo Quality Glossy Paper
Photo Quality Glossy Film
Ink Jet Transparencies
See page 1-11 for a table of EPSON
media names and the Media Type
settings they require.
Ink
Color
Black
If your print job contains any color data,
choose Color. If it contains only black
data, select Black.
1-8
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Basic Printing
More Settings dialog box settings
Setting
Options
Description
Halftoning **
No halftoning
Error diffusion
Coarse Dithering
Fine Dithering
Sets the method used to place dots of
ink on the paper. See the printer driver
online help for details.
MicroWeave
On
Off
Controls printing of dots in fine
increments.
High Speed
On
Off
Controls bidirectional printing mode.
Flip Horizontal
On
Off
Lets you create a mirror image (useful
for creating transfer images).
Finest Detail
On
Off
Controls printing of dots in the finest
increments.
Color Adjustment
settings
On or Off
Mode Automatic
Photo-realistic
Vivid
No Color Adjustment
Brightness –25% to +25% (0%)
Contrast –25% to +25% (0%)
Saturation –25% to +25% (0%)
Cyan –25% to +25% (0%)
Magenta –25% to +25% (0%)
Yellow –25% to +25% (0%)
Control the color correction technique
and various image and color adjustments
when you’re not using PhotoEnhance or
ICM mode (described below).
PhotoEnhance
On
Off
Produces sharper images and more vivid
colors by automatically adjusting the
contrast, saturation, and brightness.
Corrects for overall under- and
over-exposure of the original image.
ICM
(Windows 95 only)
On
Off
Turns on an Image Color Matching color
correction mode to match your screen
and printed colors.
* The Print Quality is selected automatically depending on the current Media Type. If you choose a
Print Quality setting that is not appropriate for your media, the driver changes the Media Type
setting. Always check that your Media Type is still correct after changing the Print Quality.
** In Automatic mode, the Halftoning setting is selected based on the data encountered in your
print job. In Advanced mode, Halftoning is preselected for each document type setting. No
Halftoning is available only when you select Black as the Ink setting.
1-9
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Basic Printing
Paper menu settings
Setting
Options
Description
Paper Size
A4 210 × 297 mm
Letter 8 1/2 × 11 in
Legal 8 1/2 × 14 in
B5 182 × 257 mm
A5 148.5 × 210 mm
A6 index card 105 × 148 mm
Executive 7 1/2 × 10 in
Half Letter 5 1/2 × 8 1/2 in
Index card 5 × 8 in
Index card 8 × 10 in
EPSON Photo Paper 4 × 6 in
Envelope #10 4 1/8 × 9 1/2 in
Envelope DL 110 × 220 mm
Envelope C6 114 × 162 mm
User Defined *
Indicates the size of the paper
or other media you have
loaded in the printer.
Duplication Method
Copies 1 to 99
Collate On or Off
Reverse Order On or Off
Lets you print multiple copies
and collated copies, and
reverses the order in which
the pages are printed.
Orientation
Portrait
Landscape
Sets the direction of printing
on the page.
Printable Area **
Maximum
Centered
Selects the print margin to the
maximum printable area or
centered on the page.
* Using this option, you can add a customized paper size in this size range:
Width: 3.9 to 9.5 inches (100 × 241 mm)
Length: 3.9 to 43.9 inches (100 × 1117 mm)
** This option is not available when you’re using a User Defined Paper Size.
Utility menu options
Utility
Description
Status Monitor *
See page 1-12 for details.
Nozzle Check
See Chapter 4 for details.
Head Cleaning
Print Head Alignment
* Available only when you’re using Windows 95.
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Basic Printing
Selecting the Correct Media Type Setting
Use this table to help you match the media type you loaded in
the printer with the Media Type setting in the printer driver.
For additional information, see Chapter 2.
When you load media with this
name . . .
Load a maximum of this
many sheets . . .
Then select this Media
Type setting in your
printer software . . .
Plain paper (single sheets)
100 letter size
Plain paper
1
Envelopes (remember to set the
adjust lever forward)
10
Labels (single sheets)
1
EPSON 360 dpi Ink Jet Paper
70 letter size
30 legal size
360 dpi Ink Jet Paper
70 letter size
30 legal size
Photo Quality Ink Jet Paper
EPSON Special Coated Paper for
360 dpi Printing
EPSON High Quality Ink Jet Paper
EPSON Photo Quality Ink Jet Paper
EPSON Special Coated Paper for
720 dpi Printing
EPSON Photo Quality Ink Jet Cards
30 cards1
EPSON 720 dpi Index Cards
EPSON Photo Quality Self Adhesive
Sheets
1
EPSON Photo Quality Glossy Paper
20 letter size
Photo Quality Glossy Paper
1
EPSON Photo Paper
20
EPSON Photo Quality Glossy Film
(use with support sheet)
30 letter size
EPSON High Quality Glossy Paper
(use with support sheet)
30 letter size
EPSON Ink Jet Transparencies (use
with support sheet)
10 letter size
EPSON Iron-On Transfer Paper2
1 sheet
Photo Quality Glossy Film
Ink Jet Transparencies
1
Load with the short edge leading into the feeder.
2
Use the Flip Horizontal option to reverse your image before you print it— especially if it includes
text— so the image will appear correctly when it’s transferred. See Chapter 2 for instructions.
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Basic Printing
Using the Spool Manager Programs
If you don’t want the
Despooler dialog box to
appear each time you
print you can turn it off.
To do this, start Spool
Manager, open the View
menu, and select Show
Despool Popup; the
checkmark next to the
option disappears.
Your printer uses the EPSON Spool Manager to send data to the
printer so you can continue working in your software program
while printing. Spool Manager also includes the Despooler and
Status Monitor (Windows 95 only) programs to let you
monitor and control the print job without exiting your
application program.
The Despooler dialog box, similar to the one shown below,
appears when you send a print job to the printer so you can
monitor the progress of the print job. Use the buttons to cancel,
pause, or restart the job.
pauses
printing
cancels
printing
restarts
printing
Windows 95
only
Note:
The Status Monitor
appears only if your
printer is connected to
the host computer; it
does not appear when
you are printing over a
network with the printer
connected to another
computer.
If you’re using Windows 95, the Status Monitor box appears
inside the Despooler dialog box (as shown above) each time you
send a print job. It includes a gauge representing the amount of
ink left in the cartridges and an icon that reports the current
status of your printer. The icon also alerts you to any printer
error conditions.
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Basic Printing
The Status Monitor displays these icons:
Checking the printer status.
A printing error has occurred and your printer
cannot print.
The printer is ready to print.
The printer is currently printing.
The ink level is low or empty; check the Ink Out
light on the control panel and replace the
cartridge.
Note:
In Windows 3.1, you
may not see the Spool
Manager icon at the
bottom of your screen if
the Program Manager
window or an application
window is maximized.
Reduce the window size
to reveal the icon.
If you need to run Spool Manager while you’re printing, select
the icon (Windows 3.1) or button (Windows 95) near the
bottom of your screen. You can also run Spool Manager from
the EPSON program group or folder when you’re not sending a
print job. (See the printer driver online help utility, as described
in the next section, for details on using Spool Manager.)
Network Printing on a PC
You can use your printer on a network under Windows NT,
Windows 95, or other network operating systems. First you
need to set up your printer using either the network’s printer
setup functions or your printer software’s built-in network
support.
For instructions on using the printer software’s network
support, see “ Using the Printer Software’s Built-in Network
Support.”
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Basic Printing
Network Printing with Windows NT 4.0
If you connected the printer directly to a Windows NT 4.0
server, see your Windows NT documentation for instructions
on configuring your printer for the network.
Using the Printer Software’s Built-in
Network Support
To use your printer software’s built-in network support, you
first need to install the printer driver software on all the network
computers that will use the printer. See the Setup Guide for
instructions. Once the printer software is installed, you can set
up Spool Manager to send print job files from each computer to
a shared directory on the computer connected to the printer.
Follow the steps in the next sections to set up a print job
directory on the system connected to the printer (the host
system) and each remote system (client) on the network. For
Windows 95, you also need to specify the port and network
path to the printer, as described on page 1-15.
Setting Up the Host System
Follow these steps to set up the computer connected to the
printer:
1. Create an icon for the EPSON Spool Manager4
(EPSPMGR4.EXE in the \WINDOWS\SYSTEM folder
or directory).
2. Place this icon in the Startup folder.
3. Double-click the EPSON Spool Manager4 icon to open
the Spool Manager window.
4. Double-click the EPSON Stylus COLOR 400 print queue.
The Queue Setup dialog box appears.
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Basic Printing
5. Click the Remote Despool tab and then click the
Printing from remote queues option.
6. Click the Browse button and select the remote server
directory that will receive print job files.
7. Click OK and minimize the Spool Manager window.
Setting Up Remote Systems
Follow these steps to set up the client computers on the
network:
1. Open the Spool Manager window.
2. In the Spool Manager window, double-click the EPSON
Stylus COLOR 400 print queue. The Queue Setup dialog
box appears.
3. Click the Spool to remote printer button.
4. Click the Browse button and select the directory you’re
using for print job files on the host system.
5. Click OK and minimize the Spool Manager window.
Setting Up Your Network Path in Windows 95
If you want to use your printer on a network running
Windows 95, you need to set up the port and network path on
the computer connected to the printer. Follow these steps:
1. Double-click My Computer.
2. Double-click the Printers folder.
3. Right-click the EPSON Stylus COLOR 400 icon and choose
Properties.
4. Click the Details tab.
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Basic Printing
5. Click the Add Port button, then specify the network path
to the printer and click OK.
6. Open the Spool Manager window.
Note:
If you want to print from
DOS applications as well
as from Windows
applications, click the
Capture Printer Port
button instead of the
Add Port button. In the
Device box, select the
printer port your printer
is connected to, then
specify the network path
to the printer. Make sure
Reconnect at logon is
selected, then click OK.
7. In the Spool Manager window, double-click your printer’s
queue. The Queue Setup dialog box appears.
8. Make sure the Use Print Manager for this port option is
checked. Then click OK.
Using Online Help
For complete information about using the printer driver, you
can easily access online help any time. It provides detailed
descriptions of the different settings and options.
To access online help from the printer driver while you’re using
a Windows application, click the Help button at the bottom of
the menu tab. Then select a help topic.
You can also access online help when you’re not using the
driver, as described below.
Accessing Online Help from Windows 95
Click the Start button, point to Programs, and Epson, and
then click EPSON Stylus COLOR 400. If you need instructions
for how to use help, click the Help button in the help screens.
Accessing Online Help from Windows 3.1
To access online help from Program Manager, open the EPSON
program group and click the EPSON Stylus COLOR 400 icon. If
you need instructions for how to use help, click the Help
button in the menu bar.
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Basic Printing
Accessing Help from Windows NT 4.0
With Windows 95 and
Windows NT, you can get
specific help related to
any item in the menus by
right-clicking the item and
then clicking the What’s
This? prompt.
Click the My Computer icon, then click the Printers icon.
Right-click the EPSON Stylus COLOR 400 icon and select
Document Defaults from the menu. In the printer software
dialog box, click the Help button.
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Basic Printing
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2
Printing on
Special Media
Read this chapter for information about choosing and loading
the best paper and other media for your printing needs.
Choosing Paper and Other Media
You can use most plain paper with your printer and achieve
good results. For better results, use EPSON specially coated ink
jet paper because it provides the best surface for the ink used in
your printer. EPSON offers specially designed media for EPSON
ink jet printers, available in a choice of sizes.
Media name
Size
Part number
EPSON 360 dpi Ink Jet Paper
A4
Letter
S041059
S041060
EPSON High Quality Ink Jet Paper
A4
Letter
S041117
S041111
EPSON Photo Quality Ink Jet
Paper
A4
Letter
Legal
S041061
S041062
S041067
EPSON Photo Quality Glossy
Paper
A4
Letter
S041126
S041124
EPSON Photo Paper
4×6
S041134
EPSON Photo Quality Glossy Film
A6
A4
Letter
S041107
S041071
S041072
EPSON Ink Jet Transparencies
A4
Letter
S041063
S041064
EPSON Photo Quality Ink Jet
Cards
A6
8 × 10
S041054
S041122
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Printing on Special Media
Media name
Size
Part number
EPSON Iron-On Transfer Paper
Letter
SE41001, SE41002
EPSON Photo Quality Self
Adhesive Sheets
A4
S041106
To order EPSON papers and other media, contact your dealer
or call EPSON Accessories at (800) 873-7766 (U.S. sales only).
In Canada, please call (800) 873-7766 for dealer referral.
Media Loading Guidelines
◗
If the corresponding Media Type option for your paper is
not shown in the Media Type list, change the Print
Quality setting in the More Settings dialog box, select
Automatic as the Mode setting, or change the predefined
setting in the Custom Settings list on the Main menu.
◗
In addition to the Media Type option, remember to select
the correct Paper Size for your media.
◗
Some special media have a cut corner that you need to
position correctly; follow any instructions in the package.
Always handle sheets by the edges, and don’t touch the
printable surface.
If the special media has protective sheets between each sheet
of media, be sure to remove the protective sheets before
printing.
◗
Be sure to load the printable side of the media face up with
the top edge leading into the printer.
◗
Use ink jet papers within one year of purchase. Use glossy
media and transparencies within six months. Return
unused sheets and envelopes to their original packages as
soon as possible. See the Appendix for more media storage
information.
◗
Some EPSON media include a cleaning sheet. Do not use
the cleaning sheets with this printer. They may damage the
printer.
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Printing on Special Media
Loading Plain Paper
Always load paper or other media with the printable side facing
up. Look for an arrow on the paper packaging to indicate the
printable side.
1. Lower the output tray and slide out the extension. Then
slide the left edge guide all the way left.
To load long paper, pull out the paper support extension
and both output tray extensions.
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Printing on Special Media
To print on transparencies, remove the paper support and
reinstall it in the rear paper support slot.
2. Fan a stack of paper and then even the edges.
Note:
Don’t load paper above
the arrow mark inside the
left edge guide.
3. Load the stack with the printable side up and the short edge
first. (Load pre-printed forms and letterhead top edge first.)
Place the paper’s right edge against the right edge guide.
arrow mark
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Printing on Special Media
4. Slide the left edge guide back against the stack of paper.
5. Select the Media Type and other printer driver settings
that are appropriate for the media you loaded, as described
in Chapter 1.
Loading Special Media
When loading special media, use the same steps described in the
previous section, but keep the following guidelines in mind.
Note:
Some special media have
a cut corner that you
need to position
correctly; follow any
instructions in the
package. Always handle
the sheets by the edges,
and don’t touch the
printable surface.
EPSON 360 dpi, High Quality, and Photo
Quality Ink Jet Paper
You can load paper up to the arrow mark on the left edge guide.
If you use legal-size ink jet paper, don’t load it more than half
way to the arrow mark.
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Printing on Special Media
EPSON Photo Quality Glossy Paper, Glossy
Film, and Transparencies
Before loading transparencies, reposition the paper support as
shown on page 2-4. For media or transparencies, put a support
sheet (packed with the media) or a plain paper sheet beneath the
stack.
Caution:
Don’t use the cleaning
sheets that may be
included with your
special media; they may
damage the printer.
You can load up to 20 sheets of glossy paper, up to 30 sheets of
glossy film, or up to 10 transparencies. If you load multiple
sheets of glossy film, the minimum top margin you can use is
1.2 inches (30 mm). For best results, or to print with a smaller
top margin, load and print glossy film one sheet at a time.
Remove each sheet from the output tray immediately after it is
printed and make sure each sheet is dry before stacking it.
EPSON Photo Quality Self Adhesive Sheets
and Iron-On Transfer Paper
You should load these media one sheet at a time. Make sure
your adhesive sheets are fully adhered to their backing sheet
before you load it.
When printing on transfer paper, be sure to invert the image by
selecting a Flip Horizontal option in your software or the
printer driver. Also, select Ink Jet Transparencies as your
media type. (See Chapter 1 for details.) Follow the instructions
in the paper package to iron the image onto a surface.
EPSON Photo Quality Index Cards
You can load up to 30 index cards with a support sheet (packed
with the cards) or a sheet of plain paper beneath the stack. If ink
smears on the cards, set the adjust lever to the + position as
shown on page 2-9.
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Printing on Special Media
EPSON Photo Paper
You can use these cards to print photographs that look almost as
good as the ones you get from film processing. Photo Paper
(4 × 6) is perforated around the edges, so you can trim your
printouts and “ bleed” the photo— extend it to the edge of the
paper— on all sides.
You can load up to 20 sheets of Photo Paper at a time. Make
sure you place the included support sheet beneath the stack, but
don’t print on it. Keep the following in mind when using Photo
Paper.
◗
Load the paper with the whiter side facing up and the
perforated margins positioned as shown:
◗
When you create the image in your application software,
size it to 4.25 × 6.25 inches. Note that the outside edges of
your image will be cut off when you remove the perforated
margins.
0.67 in
trim size
0.24 in
printed image size
0.12 in
0.12 in
2-7
0.24 in
hw_ch2.fm5 Page 8 Thursday, August 7, 1997 4:36 PM
Printing on Special Media
◗
Choose EPSON Photo Paper 4 × 6 in as the Paper Size
setting and Maximum as the Printable Area setting.
◗
Choose Photo Quality Glossy Paper as the Media Type
setting.
◗
After you print your picture, fold the paper back and forth
along the perforations and carefully tear the margins off.
You can use the EPSON Photo Paper like a postcard. Simply
print your image on the glossy side of the paper using the Photo
Quality Glossy Paper media type setting and let your image dry.
Then print your message on the uncoated side of the paper
using the 360 dpi Ink Jet Paper media type setting.
To keep your printouts looking their best, store them in a
plastic bag or other airtight covering and protect them from
heat, humidity, and direct sunlight.
Envelopes
You can load up to 10 envelopes as shown. Select Plain paper
as your Media Type setting and don’t use the Fine - 720 dpi
Print Quality setting.
Note:
Use ink jet papers
within one year of
purchase. Use glossy
media and
transparencies within
six months. Store
unused media in its
original package and
keep it away from high
heat and humidity. See
the Appendix for more
storage information.
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Printing on Special Media
If ink smears when printing on envelopes or other thick media,
set the adjust lever to the + position. To do this, open the
printer cover and position the lever as shown. Then close the
cover and print. (Be sure to return the lever to the 0 position
before printing on other media.)
Printing Banners and Other Custom Size
Projects
You can use banner paper or ordinary (continuous-form)
computer paper to print a banner up to 44 inches long. You can
also print on any size paper that fits into the printer (at least
3.94 × 3.94 inches), by using the custom page size feature of
your printer software.
1. To make a 44-inch banner with continuous-form computer
paper, first tear off four sheets and remove the perforations
at the edges. If you are using banner paper, cut the paper to
the length you want for easier handling.
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Printing on Special Media
2. Insert the paper in the printer as shown. The right edge of
the paper should be against the right edge guide:
right edge guide
3. Slide the left edge guide next to the left edge of the paper.
4. Create the document in your word processor or other
application software. You can create a banner in either
portrait or landscape orientation.
5. Click the print icon or choose Print or Print Setup from
the File menu. You see a printing dialog box.
6. Make sure your printer is selected, and then click the
Printer, Setup, Properties, or Options button. (You may
have to click a combination of these buttons.) You see the
Main printer settings dialog box,
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Printing on Special Media
7. Click the Paper tab. You see a dialog box like the
following:
Click to display
list of paper sizes
8. Choose the paper you want to use from the Paper Size
list. If you want to print a banner or other custom-size
document, choose User Defined.
If you choose User Defined, the following dialog box
appears:
For banner printing, type
any size up to 44 inches
9. To print a banner, type 8.5 inches for the Paper Width
and 44 inches for the Paper Height. (This works for both
“ landscape” and “ portrait” style banners.) Click OK.
10. Choose Portrait or Landscape if you haven’t already
specified the orientation in your application software. Set
the printable area if necessary.
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Printing on Special Media
11. Click the Main tab to return to the Main printer settings
dialog box. Make sure you choose Plain paper and the
other settings you want to use, and then click OK.
12. Click Close, OK, or Print to print your banner. You may
need to click a combination of these buttons.
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3
Using the Control
Panel
This chapter describes the lights and buttons on the printer’s
control panel and how to use them.
Using the Printer’s Control Panel
The printer’s control panel lights display the printer status and
the buttons control certain functions.
Most of the time, you control the printer using your software,
but you’ll use the control panel if you:
◗
Replace an ink cartridge
◗
Clear a paper jam
◗
Run a printer check
◗
Change the character table.
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Using the Control Panel
Lights
P
The power light is on when the printer is on. It flashes while
receiving data, replacing the ink cartridge, or cleaning the print
heads, and in certain error conditions.
S
On when there is no paper loaded or it’s loaded incorrectly.
Flashes if there is a paper jam or in certain error conditions.
B
The black ink out light flashes when black ink is low or during
certain error conditions. It is on when the ink cartridge is empty
or not installed, or when there is a paper jam.
A
The color ink out light flashes when color ink is low or during
certain error conditions. On when the ink cartridge is empty or
not installed, or when there is a paper jam.
For a list of error conditions indicated by the control panel
lights and solutions for correcting them, see Chapter 5.
Buttons
P
The power button turns the printer on and off. It also resets the
printer (clears its memory) if you press it twice while the power
is on.
E
The load/eject button loads or ejects a sheet of paper if you
press and release it within two seconds. (The printer normally
loads and ejects paper automatically.) When the printer is off
and you hold down the load/eject button while turning the
printer on, it runs a printer check. See the next section for
instructions.
R
You use the cleaning button for replacing ink cartridges and
cleaning the print heads, based on the status of the ink out
lights. See Chapter 4 for details. When the printer is off and you
hold down the cleaning button while turning the printer on, it
changes the character table. See page 3-3 for instructions.
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Using the Control Panel
Running a Printer Check
1. Turn off the printer and your computer.
2. Disconnect the interface cable from the printer.
Caution:
Load paper that’s at
least 8.3 inches
(210 mm) wide so ink
doesn’t spray onto the
platen.
3. Make sure paper is loaded in the printer.
4. Hold down the E load/eject button and turn on the printer.
Then release both buttons. The printer prints out one page
containing the printer’s ROM version number, character
table number, and a nozzle check pattern.
5. After it prints the page, turn off the printer. Reconnect the
interface cable, then turn on the printer and your
computer.
Changing the Character Table
The printer uses a character table for printing United States and
standard European characters (PC437). If you want to use a
multilingual character table (PC850), you can change to it
using the printer’s control panel. See the Appendix for a list of
the characters available in each table.
1. Turn off the printer.
2. Hold down the R cleaning button and turn on the printer.
Then release both buttons.
The character table is changed to PC850. To change it back to
PC437, repeat the steps above. To check the current character
table number, run a printer check as described in the previous
section.
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Using the Control Panel
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4
Maintenance and
Transportation
The instructions in this chapter tell you how to:
◗
Clean the print heads
◗
Replace an ink cartridge
◗
Align the print heads
◗
Clean the printer
◗
Transport the printer.
Cleaning the Print Heads
Note:
If a B black ink out or
A color ink out light is
flashing or on, you
need to replace an ink
cartridge, not clean
the print heads. See
page 4-3 for instructions.
Wait until your printer has
finished printing before
cleaning the print heads.
Do not use the head
cleaning utility with
printers on a network.
If your printed image is unexpectedly light or faint, or dots are
missing from the image, you may need to clean the print heads.
This unclogs the nozzles so they can deliver ink properly.
Cleaning the print heads uses ink, so to conserve ink, clean
them only if print quality declines.
There are two ways to clean the print heads: (1) using the Head
Cleaning utility in the printer driver, or (2) using the printer’s
control panel buttons.
Using the Head Cleaning Utility
1. Make sure the printer is turned on and not printing, and
the B black and A color ink out lights are off.
2. Access the printer driver as described in Chapter 1.
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Maintenance and Transportation
3. Click the Utility tab.
4. Click the Head Cleaning icon.
Caution:
Never turn off the printer
while the Ppower light is
flashing.
If however, the Ppower
light is still flashing after
10 minutes and the
printer is not moving or
making noise, you may
turn off the printer.
5. Follow the instructions on the screen to clean the print
heads. Cleaning takes about two minutes, during which the
printer makes some noise and the Ppower light flashes. It’s
finished when the Ppower light stops flashing.
6. Now check if the print heads are clean and reset the
cleaning function by running a nozzle check. Make sure
paper is loaded in the printer, then click Print nozzle
check pattern on the Head Cleaning utility screen. See
page 4-3 for instructions on examining the nozzle check
pattern.
If your print quality has not improved, repeat the steps above. If
you don’t notice any improvement after doing this several
times, check the print quality solutions in Chapter 5.
Using the Control Panel
1. Make sure the printer is turned on and not printing, and
that the B black and A color ink out lights are off.
Caution:
Never turn off the printer
while the P power light
is flashing.
If however, the Ppower
light is still flashing after
10 minutes and the
printer is not moving or
making noise, you may
turn off the printer.
2. Press the R cleaning button and hold it down for three
seconds to clean the print heads. Cleaning takes about two
minutes, during which the printer makes some noise and
the Ppower light flashes. It’s finished when the Ppower
light stops flashing.
3. Now check if the print heads are clean and reset the
cleaning function by running a nozzle check. Make sure
paper is loaded in the printer, then select Nozzle Check
from the printer driver Utility menu. (See Chapter 1 for
instructions.) See the next section for instructions on
examining the nozzle check pattern.
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Maintenance and Transportation
If your print quality has not improved, repeat the steps above. If
you don’t notice any improvement after doing this two or three
times, check the print quality solutions in Chapter 5.
Examining the Nozzle Check Pattern
Examine the nozzle check pattern you print. It should look
something like this, with the lower pattern colored cyan,
magenta, and yellow:
Each staggered horizontal and straight vertical line should be
complete, with no gaps in the dot pattern. If your printout
looks okay, you’re done. If any dots are missing, clean the print
heads again, as explained in the previous sections.
Replacing an Ink Cartridge
If a B black or A color ink out light flashes, the indicated
cartridge is low on ink. If the light stays on, the cartridge is
empty and you need to replace it.
Caution:
To ensure good results,
use genuine EPSON
cartridges and do not
refill them. Other
products may cause
damage to your printer
not covered by EPSON’s
warranty.
Use these EPSON ink cartridges within six months of installing
them and before the expiration date on the package:
Black ink cartridge S020093
Color ink cartridge S020089
When you need new ink cartridges, contact your dealer or call
EPSON Accessories at (800) 873-7766 (U.S. only). In Canada,
please call (800) 873-7766 for dealer referral.
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Maintenance and Transportation
Removing and Installing an Ink Cartridge
1. Make sure the printer is on and not printing, and that
either the B black or A color ink out light is flashing or on.
Caution:
For best results, don’t
replace an ink cartridge
unless its ink out light is
flashing or on.
If ink runs out, you can’t
continue printing, even if
ink remains in the other
cartridge.
If you press the R
cleaning button when no
ink out light is flashing or
on, the printer cleans the
print heads, as described
on page 4-1.
2. Lower the output tray and then raise the printer cover.
3. Press the R cleaning button and hold it for three seconds.
If you have to replace an ink cartridge before its ink out
light flashes or comes on (if the cartridge is too old, for
instance), press the E load/eject button and hold it for three
seconds instead of the R cleaning button.
The print heads move slightly left to the ink cartridge
install position and the Ppower light begins flashing. (The
print heads return to their home position if you don’t
proceed to step 4 within 60 seconds.)
4. Pull up the ink cartridge clamp only for the cartridge you
want to replace. The cartridge rises up from its holder.
ink cartridge clamp
Warning:
If ink gets on your hands,
wash them thoroughly
with soap and water. If ink
gets into your eyes, flush
them immediately with
water.
5. Lift the cartridge out of the printer and dispose of it
carefully.
4-4
hw_ch4.fm5 Page 5 Friday, July 25, 1997 10:00 AM
Maintenance and Transportation
6. Remove the new ink cartridge from its packaging. Then
remove only the disposable yellow portion of the tape seal
as shown here.
Caution:
You must completely
remove the yellow
portion of the tape seal
from the top of the
cartridge; leaving the
tape on will permanently
damage it. Do not
remove the clear seal
from the bottom of the
cartridge; ink will out.
black cartridge
color cartridge
7. Lower the ink cartridge into its holder with the label facing
up and the arrow pointing to the back of the printer. The
color cartridge goes on the right and the black cartridge
goes on the left.
Caution:
Don’t open the clamp or
remove a cartridge
except to replace it with
a new one. Once you
remove a cartridge, you
can’t reuse it, even if it
contains ink.
8. Press down the ink cartridge clamp until it locks in place.
4-5
hw_ch4.fm5 Page 6 Friday, July 25, 1997 10:00 AM
Maintenance and Transportation
9. Press the R cleaning (or E load/eject) button to begin
charging. (Even if you don’t press a button, ink charging
begins 60 seconds after you close the clamp.)
Caution:
Never turn off the printer
while the Ppower light
is flashing.
If however, the Ppower
light is still flashing after
10 minutes and the
printer is not moving or
making noise, you may
turn off the printer.
10. The Ppower light continues to flash while the ink charges.
When charging is finished, the Ppower light stops flashing
and the print heads move to the far right position. Close
the printer cover and resume printing.
Aligning the Print Heads
If your printouts contain misaligned vertical lines, you may
need to align the print heads.
1. Make sure the printer is turned on and paper is loaded.
If you are printing, wait until your printer has stopped
before continuing with step 2.
2. Access the printer driver as described in Chapter 1.
3. Click the Utility tab.
Caution:
Load paper that’s at least
8.3 inches (210 mm)
wide so ink doesn’t spray
onto the platen.
4. Click the Print Head Alignment icon.
5. Follow the instructions on the screen to print a test page
and select the correct alignment.
Do not use the print head
alignment utility with
printers on a network.
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Maintenance and Transportation
Cleaning the Printer
1. Turn off the printer, unplug the power cord, and
disconnect the printer cable.
Caution:
Don’t touch the gears
inside the printer.
Never use alcohol or
thinner for cleaning; they
can damage the printer
components and case.
2. Remove all the paper from the sheet feeder.
3. Clean the exterior of the printer with a soft, damp cloth.
Keep the printer cover closed so water doesn’t get inside.
4. Clean ink out of the printer’s interior with a soft, damp
cloth.
Don’t use a hard or
abrasive brush.
Don’t get water on the
printer components.
Don’t spray lubricants or
oils inside the printer.
Transporting the Printer
1. Turn on the printer and wait until the print heads lock in
the far right position. Then turn off the printer.
2. Unplug the power cord from the electrical outlet. Then
disconnect the interface cable from the printer.
3. Remove any paper from the sheet feeder, push in the paper
support extension, and remove the paper support.
Caution:
Don’t remove the ink
cartridges before
transporting the printer;
you can damage the
printer.
4. Push in the output tray extensions and close the tray.
5. Repack the printer and attachments in the original box
using the protective materials that came with it. See the
Notice Sheet that was packed with the printer.
Be sure to keep the printer level as you transport it. If you
notice a decline in print quality after transporting the printer,
clean the print heads; if output is misaligned, align the print
heads. See the instructions in this chapter.
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Maintenance and Transportation
4-8
hw_ch5.fm5 Page 1 Friday, July 25, 1997 1:39 PM
5
Troubleshooting
This chapter describes what to do if you have problems
printing. See the first section, “Diagnosing Problems,” for
descriptions of possible problems indicated by the control panel
lights and Status Monitor icons (Windows 95 only).
Then see these sections for solutions:
◗
Print quality problems, if the print quality needs
improvement
◗
Problems with printing, if your printer is having trouble
printing
◗
Paper handling problems, if you have paper jams or other
problems with paper handling
◗
Printout is not what you expected, if your image is placed
incorrectly, garbled, inverted, blank, or printed too slowly.
Diagnosing Problems
Note:
If the Status Monitor box
does not appear with the
Despooler when you
print (Windows 95 only),
see page 5-9.
Your printer’s control panel and Status Monitor (Windows 95
only) report the status of your print job and alert you to
printing errors. Check the tables in this section to diagnose
problems indicated this way.
.
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hw_ch5.fm5 Page 2 Friday, July 25, 1997 1:39 PM
Troubleshooting
Control panel light status
P
S
B
A
Problem
power
paper out
black ink out
color ink out
Black ink low
see page 5-7
On
Off
Flashing
Off
Black ink out
see page 5-7
On
Off
On
Off
Color ink low
see page 5-7
On
Off
Off
Flashing
Color ink out
see page 5-7
On
Off
Off
On
Paper out or
incorrectly loaded
see page 5-7
On
On
Off
Off
Paper jammed
see page 5-7
On
Flashing
Off
Off
Carriage error
see page 5-8
Flashing
On
On
On
Fatal error
see page 5-8
Flashing
Flashing
Flashing
Flashing
Status Monitor icon status
Icon
Problem
The printer is checking the current status.
A printing error has occurred and your printer cannot print. See page 5-6.
The printer is ready to print.
The printer is currently printing.
The ink level is low; check the B black and A color ink out lights and
replace your ink cartridge as described in Chapter 4.
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hw_ch5.fm5 Page 3 Friday, July 25, 1997 1:39 PM
Troubleshooting
In addition to the solutions in this chapter, check EPSON
Answers, the EPSON Stylus COLOR 400 Help program, and the
ReadMe file in the EPSON program group or folder for the
latest information. If none of the suggested solutions solve your
problem, see “ Where to Get Help” in the Introduction.
Print Quality Problems
You can often improve print quality by:
◗
Cleaning the print heads (see Chapter 4 for instructions).
◗
Using higher quality paper appropriate for your print job
(see Chapter 2 for a list of EPSON papers).
◗
Matching the Media Type setting in the printer driver to
the type of media you loaded in the printer (see Chapter 1).
◗
Turning off High Speed mode in the driver when this
setting is available (see Chapter 1 for details).
◗
Replacing the ink cartridges. (Check the status of the B
black and A color ink out lights first. See Chapter 4 for
instructions.)
Here are some detailed solutions to specific print quality
problems.
Printed image has horizontal banding.
Possible cause
Solution
Media Type setting does not
match the loaded paper.
Make sure the Media Type setting matches the loaded paper or
other media. Then the printer driver can automatically select
other settings for the best quality. See Chapter 1 for printer driver
information.
The printable side of the
paper is face down.
Remove the paper and reload it with the printable side face up.
See Chapter 2 for instructions.
The print head nozzles may
be clogged.
Clean the print heads. See Chapter 4 for instructions.
The ink cartridges are low on
ink.
Check the B black and A color ink out lights to see which
cartridge you may need to replace. See Chapter 4.
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hw_ch5.fm5 Page 4 Friday, July 25, 1997 1:39 PM
Troubleshooting
Vertical lines are misaligned or vertical banding appears.
Possible cause
Solution
The print head nozzles may
be clogged.
Clean the print heads. See Chapter 4 for instructions.
High Speed mode is turned
on in the printer driver.
Turn off High Speed mode if vertical lines are misaligned. See
Chapter 1 for printer driver information.
The print heads are
misaligned.
Run the Print Head Alignment utility to align the print heads for
precise vertical lines. See Chapter 4 for instructions.
The printed image has incorrect or missing colors.
Possible cause
Solution
The Ink setting in the printer
driver is set to Black.
Change the Ink setting to Color. See Chapter 1 for printer driver
information.
Media Type setting does
not match the loaded paper.
Make sure the Media Type setting matches the media you loaded.
Then the printer driver can automatically select other settings for
the best quality. See Chapter 1 for printer driver information.
The printable side of the
paper is face down.
Remove the paper and reload it with the printable side face up.
See Chapter 2 for instructions.
The Halftoning and Mode
options are set incorrectly
for your document type.
The Mode setting you select affects many other settings in your
printer driver. The Halftoning setting selects the method used to
lay down the dot patterns in your image. If either setting is
inappropriate for your document type, the color may appear
incorrectly. See Chapter 1 for printer driver information.
The print head nozzles may
be clogged.
Clean the print heads. See Chapter 4 for instructions.
The ink cartridges are low
on ink or one or more ink
colors are empty.
Check the B black and A color ink out lights to see which cartridge
you may need to replace. See Chapter 4 for instructions.
The colors displayed on
your monitor do not match
the printed colors.
Because your monitor and printer use different technologies to
represent colors, your printed colors cannot exactly match the
colors you see on your monitor screen. See the Color Guide for a
complete description of printed colors.
The color settings in your
application software or
your printer driver need
adjustment.
You can adjust various color settings in your printer driver, and
possibly your application software, to correct color problems in
your image. See your software documentation and Chapter 1 of
this manual for more information.
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Troubleshooting
The printed image is faint.
Possible cause
Solution
The print head nozzles may
be clogged.
Clean the print heads. See Chapter 4 for instructions.
Media Type setting does
not match the loaded paper.
Make sure the Media Type setting matches the loaded paper or
other media. Then the printer driver can automatically select other
settings for the best quality. See Chapter 1 for printer driver
information.
The loaded paper may be
damaged, old, or dirty.
Remove the paper and reload a new stack with the printable side
face up. See Chapter 2 for instructions.
The ink cartridges are low
on ink.
Check the B black and A color ink out lights to see which cartridge
you may need to replace. See Chapter 4 for instructions.
The printed image is blurry.
Possible cause
Solution
The printer’s adjust lever is
in the 0 position.
Set the adjust lever to the + position and try printing again. See
Chapter 2 for instructions.
The paper is damp or the
printable side is face down.
Remove the paper and reload a new stack with the printable side
face up. See Chapter 2 for instructions.
You loaded special media
without a support sheet.
Follow the special media loading instructions in Chapter 2 and on
the paper packaging for media that require support sheets. Also
try loading your media one sheet at a time.
Media Type setting does
not match the loaded paper.
Make sure the Media Type setting matches the media you loaded.
Then the printer driver can automatically select other settings for
the best quality. See Chapter 1 for printer driver information.
Multiple sheets entering the
output tray are smearing
the ink on ejected pages.
Remove each sheet from the output tray as soon as it is printed to
prevent smearing, especially if you use transparencies.
Ink has leaked inside the
printer.
Clean carefully inside the printer to remove spilled ink. See
Chapter 4 for instructions.
5-5
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Troubleshooting
Problems with Printing
If the printer won’t print, first check that:
Note:
If you’re using
Windows 95 and you
see the New Hardware
Found screen after
installing the printer
software, click Do not
install a driver and click
OK.
◗
The printer is turned on; the Ppower light is on.
◗
Paper is loaded in the printer.
◗
The printer is plugged into a working electrical outlet that’s
not controlled by a switch or timer.
◗
The interface cable is securely connected to the printer and
computer and that both are turned on.
If you still can’t print, check these possible solutions, some
based on the status of your control panel lights.
All lights are off.
Possible cause
Solution
Printer is not receiving
power.
Turn on the printer, or
Turn off the power and plug in the power cord securely, or
Make sure the outlet is not controlled by a switch or timer and is
operable.
Only the Ppower light is on, but nothing prints.
Possible cause
Solution
The interface cable is
disconnected.
Turn off your printer and computer. Then make sure the cable is
connected securely and meets the printer’s specifications. Try
printing again.
Printer may have an internal
problem.
If the cable was not the problem, turn off the printer and
computer, disconnect the interface cable, and run a printer check
as described in Chapter 3.
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hw_ch5.fm5 Page 7 Friday, July 25, 1997 1:39 PM
Troubleshooting
Possible cause
Solution
Printer or application
software may be installed
incorrectly.
If the printer check works, check your printer and application
software for correct installation. If you’re printing on a
Windows 95 network, you may need to set up your printer for
network printing. See the steps below.
If it still doesn’t print, your computer may not have enough
memory to handle the data in your print file. Try:
◗
reducing the resolution of your image
◗
selecting fewer colors or a lower resolution for your Windows
display
◗
changing to a lower resolution in your display adapter
software, if you have any
◗
adding more memory to your computer
Printing is stalled in Spool
Manager.
Delete the stalled print jobs in Spool Manager and resume
printing; see page 5-11 for instructions.
Clogged print heads or old
ink cartridges.
If it sounds like it’s trying to print but doesn’t feed paper, clean
the print heads; see Chapter 4 for instructions.
If cleaning doesn’t help, replace the cartridge. For information on
cartridge life and replacement instructions, see Chapter 4.
The S paper out light is flashing or on.
Possible cause
Solution
If flashing, paper is jammed.
Remove the paper and follow the guidelines for preventing jams
as described on page 5-10.
If on, paper is not loaded or
is loaded incorrectly.
Load paper or remove the stack and reload it as described in
Chapter 2. Then press the E load/eject button to turn off the light
and resume printing.
A B black or A color ink out light is flashing or on.
Possible cause
Solution
If flashing, the ink supply is
getting low
You need to replace the indicated ink cartridge soon; see
Chapter 4 for instructions.
If on, the ink cartridge is
empty.
You must replace the indicated ink cartridge now to be able to
print; see Chapter 4.
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hw_ch5.fm5 Page 8 Friday, July 25, 1997 1:39 PM
Troubleshooting
All lights are flashing or on.
Possible cause
Solution
A carriage or fatal printer
error may have occurred.
Turn off your printer, wait a few seconds, and turn it on again. If
the lights still flash or stay on, you probably have a carriage or
other printer error; see the Introduction for help information.
The printer software installed with Windows 3.1 does not work correctly after you
upgrade to Windows 95.
Possible cause
Solution
Your printer software is not
set up correctly for
Windows 95.
Reinstall the printer software after installing Windows 95, as
described in the Setup Guide.
You see error messages because of printing conflicts.
Possible cause
Solution
If you see conflict error
messages or printing is very
slow, the problem may be
caused by temporary files in
the EPSON Spool Manager
temporary file directory.
To change the Spool Manager default directory, follow these
steps:
1. Make a directory on your hard disk where you want Spool
Manager to store the files, for example, C:\SPLTEMP.
2. Open the EPSON program group or folder and double-click
Spool Manager4.
3. Make sure Epson Stylus COLOR 400 is selected, and then
open the Queue menu.
4. Select Setup. In the Queue Setup dialog box, change the spool
directory to the one you created in step 1. Also make sure the
Use Print Manager for this port checkbox is checked. Then
select OK.
5. Open the Options menu and select Default Spool Directory. In
the dialog box, change the spool directory to the one you
created in step 1. Then select OK.
6. Close Spool Manager.
5-8
hw_ch5.fm5 Page 9 Friday, July 25, 1997 1:39 PM
Troubleshooting
In Windows 95, the Status Monitor box does not appear with the Despooler.
Possible cause
Solution
The Windows Print
Manager may be
interfering with the Status
Monitor.
Double-click Spool Manager4 in the EPSON folder. Open the
Queue menu and select Setup. Make sure the Use Print Manager
for this port checkbox is not checked.
Then check your bidirectional spool settings. Click Start, point to
Settings, and select Printers. Double-click the EPSON Stylus
COLOR 400 icon, open the Printer menu, and select Properties.
Click the Details tab, select Spool Settings, and make sure the
Enable bi-directional support for this printer option is turned on.
Click OK. The Status Monitor should now appear when you send
your next print job.
Paper Handling Problems
You can avoid most paper handling problems by:
◗
Using smooth, high-quality media designed for ink jet
printers that meets the media specifications in the
Appendix.
◗
Following all loading and handling instructions included
with the media.
◗
Loading the media as described in Chapter 2 with the
printable side face up.
If you have problems with paper feeding, paper jams, or ejected
paper, check here for solutions.
5-9
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Troubleshooting
Paper does not feed.
Try this
Then do this
Remove the stack of paper
from the sheet feeder.
Check that the paper:
◗
Isn’t curled or creased.
◗
Isn’t too old (see Chapter 2 or your paper packaging for more
information).
◗
Isn’t loaded above the arrow on the left edge guide.
◗
Isn’t jammed inside the printer. (If the S paper out light is
flashing, paper is jammed.)
◗
Then reload the paper as described in Chapter 2, making sure
the left edge guide is adjusted to fit the paper’s width.
Multiple pages feed at the same time.
Try this
Then do this
Remove the stack of paper.
Make sure the paper isn’t too thin (see the paper specifications in
the Appendix).
Fan the edges of the stack of paper to separate the sheets.
Reload the paper as described in Chapter 2.
If more copies of a page or document are printing than you
expected, check that the Copies settings in both the printer driver
and your application program are set to 1. See Chapter 1 for
printer driver information.
Paper jams inside the printer.
Try this
Then do this
Turn off your printer, open
the cover, and remove all
the paper that’s inside,
including any little pieces
that may have torn off.
Reload the paper as described in Chapter 2.
If your paper jams frequently, make sure you:
◗
Use smooth, high-quality paper, loaded printable side up.
◗
Fan the stack and then even the edges before loading it.
◗
Load paper beneath the arrow mark on the left edge guide.
◗
Adjust the left edge guide to fit the width of your paper.
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hw_ch5.fm5 Page 11 Friday, July 25, 1997 1:39 PM
Troubleshooting
Paper doesn't eject fully or is wrinkled
Possible cause
Solution
If the paper doesn’t eject
fully, it may be too long for
the printer.
Press the E load/eject button to eject the paper. Then see the
paper specifications in the Appendix for ranges of paper sizes you
can print with.
If it’s wrinkled when it
comes out, the paper may
be damp or too thin.
See the paper specifications in the Appendix for ranges of paper
thicknesses you can print with, as well as environmental
requirements for storage.
Printout Is Not What You
Expected
If your printout results are not what you expected, try these
solutions.
Characters are incorrect or garbled.
Possible cause
Solution
Your printer driver is not the
Windows default printer.
Select your printer driver as the default Windows printer driver.
See your Windows documentation or online help for instructions.
Printing is stalled in Spool
Manager.
Delete the stalled print jobs in Spool Manager and resume
printing as follows:
1. Double-click the Spool Manager4 icon in the EPSON program
group or folder.
2. Click on any print jobs marked Held, then open the Document
menu and click Delete.
3. Exit Spool Manager and try printing again.
The interface cable is
disconnected.
Turn off your printer and computer. Then make sure the cable is
connected securely and meets the printer’s specifications.
Your video driver may be
conflicting with the EPSON
driver (Windows 3.1 only).
Try using a standard VGA video driver (see your computer or
video card documentation for instructions on changing video
drivers). If your printout is correct, your video driver is interfering
with the printer driver. Contact your computer or video card
manufacturer to see if an updated driver is available.
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Troubleshooting
The margins are incorrect.
Possible cause
Solution
Margins are set incorrectly in
your application software.
Check your software documentation for instructions on selecting
the correct margins for your paper size.
Paper menu settings in the
printer driver are set
incorrectly for your paper
size.
Check the settings on the paper menu to make sure they are
correct for your paper size. See Chapter 1 for printer driver
information.
The image is inverted as if viewed in a mirror.
Possible cause
Solution
You used a Flip Horizontal
option in your application
software or the printer
driver.
Turn off the Flip Horizontal setting in your application software or
the printer driver. See Chapter 1 for printer driver information.
The printer prints blank pages.
Possible cause
Solution
Your printer driver is not the
Windows default printer.
Select your printer driver as the default Windows printer driver.
See your Windows documentation or online help for instructions.
Paper menu settings in the
printer driver are incorrectly
set for your paper size.
Check the settings on the paper menu to make sure they are
correct for your paper size. See Chapter 1 for printer driver
information.
Text printing is very slow.
Possible cause
Solution
Your printer driver settings
may be more appropriate
for color graphics printing
than black text printing.
To increase the speed and select the appropriate settings for black
text, see Chapter 1 for printer driver information.
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hw_apa.fm5 Page 1 Friday, July 25, 1997 10:18 AM
A
Technical
Specifications
Printing
Printing method:
On-demand ink jet
Nozzle configuration:
64 monochrome (black) nozzles
63 color nozzles (21× 3; cyan, magenta, yellow)
Printable columns and printing speed
Character pitch
(characters per inch)
Printable
columns
Printing speed
(characters per second)
10
80
200
12
96
240
15
120
300
17 (10 condensed)
137
343
20 (12 condensed)
160
400
Resolution:
Maximum 720 × 720 dpi
Input buffer:
10KB
Print direction:
Bidirectional with logic seeking for text and graphics
Control code:
ESC/P Raster™
Character tables:
PC437 (US, Standard Europe) or PC850 (Multilingual) selectable
with control panel; see Chapter 3 for details
A-1
hw_apa.fm5 Page 2 Friday, July 25, 1997 10:18 AM
Technical Specifications
Paper
Paper type
Size
Paper types
Thickness
Single sheets
Letter (8.5 × 11 inches)
A4 (210 × 297 mm)
A5 (148 × 210 mm)
B5 (182 × 257 mm)
Legal (8.5 × 14 inches)
Statement (5.5 × 8.5 inches)
Executive (7.5 × 10 inches)
Plain bond paper and 0.003 to 0.004 inch
special ink jet papers (0.08 to 0.11 mm)
distributed by
EPSON
Transparencies,
Glossy film,
Glossy paper,
Photo paper
Letter (8.5 × 11 inches)
A4 (210 × 297 mm)
A6 (105 × 148 mm, glossy
film only)
4 × 6 inches (102 × 152 mm,
photo paper only)
Transparencies,
glossy paper, glossy
film, and photo
paper distributed by
EPSON
Self adhesive
sheets
A4 (210 × 297 mm)
Self adhesive sheets
distributed by
EPSON
Envelopes
No. 10 9.5 × 4.1 inches
(240 × 104 mm)
DL
8.7 × 4.3 inches
(220 × 110 mm)
C6
4.4 × 6.4 inches
(114 × 162 mm)
Plain bond paper or
air mail paper
Index cards
A6 (105 × 148 mm)
Ink jet cards
10 × 8 inches (254 × 203 mm) distributed by
EPSON
Weight
17 to 24 lb
(64 to 90 g/m2)
Glossy film and
transparencies:
0.005 to 0.006 inch
(0.13 to 0.15 mm)
glossy paper:
0.0066 to 0.0070 inch
(0.17 to 0.18 mm)
0.006 to 0.017 inch
(0.16 to 0.43 mm)
12 to 20 lb
(45 to 75 g/m2)
0.0091 inch (0.23 mm) 50.7 lb
(188 g/m2)
Note:
Since the quality of any particular brand or type of paper may be changed by the manufacturer at
any time, EPSON cannot attest to the quality of any non-EPSON brand or type of paper. Always
test samples of paper stock before purchasing large quantities or printing large jobs.
Poor quality paper may reduce print quality and cause paper jams and other problems. If you
encounter problems, switch to a higher grade of paper.
Do not load curled or folded paper.
Ink jet paper, envelopes, glossy film, glossy paper, and transparencies are usable only under
normal conditions:
Temperature: 59 to 77 °F (15 to 25 °C)
Humidity:
40 to 60% RH
EPSON Photo Quality Glossy Paper and Photo Quality Self Adhesive Sheets should be stored
under the following conditions:
Temperature: 59 to 86 °F (15 to 30 °C)
Humidity:
20 to 60% RH
A-2
hw_apa.fm5 Page 3 Friday, July 25, 1997 10:18 AM
Technical Specifications
Printable area
A
B-L
A
B-R
B-R
B-L
C
C
Single sheet
A:
Envelope
The minimum top margin is 0.12 inch (3.0 mm).
When loading multiple sheets of EPSON Photo Quality Glossy Film, the minimum top margin is
1.2 inches (30 mm).
B–L:
The minimum left margin is 0.12 inch (3.0 mm).
B–R: The minimum right margin for single sheet paper is 0.12 inch (3.0 mm) except for letter and legal size
paper. The minimum right margin for letter and legal size paper is 0.35 inch (9.0 mm).
The minimum right margin for envelopes is as follows:
0.28 inch (7.0 mm) for DL envelopes.
1.10 inches (28.0 mm) for No. 10 envelopes.
0.12 inch (3.0 mm) for C6 envelopes.
C:
The minimum bottom margin is 0.54 inch (14.0 mm)
A
B-L, B-R
EPSON Photo Paper
(dotted lines indicate
perforations)
C
A:
The maximum top margin is 0.67 inch (17.0 mm).
B–L,
B–R: The maximum left and right margin is 0.24 inch (6.1 mm).
C:
The maximum bottom margin is 0.24 inch (6.1 mm).
Note:
Always load paper into the sheet feeder short edge first. However, envelopes should be loaded
long edge first.
A-3
hw_apa.fm5 Page 4 Friday, July 25, 1997 10:18 AM
Technical Specifications
Ink Cartridge
Specification
Black ink cartridge (S020093)
Color ink cartridge (S020089)
Color(s)
Black
Cyan, Magenta, and Yellow
Print capacity*
540 pages/A4 (ISO/IEC 10561 Letter Pattern 300 pages (A4, 360 dpi, 5% duty each color)
at 360 dpi)
Cartridge life
2 years from production date (if unopened)
(within 6 months after opening package, at 77 °F (25 °C))
Storage
temperature
–4 to 104 °F (–20 to 40 °C)
1 month at 104 °F (40 °C)
Transit
temperature
–22 to 140 °F (–30 to 60 °C)
1 month at 104 °F (40 °C)
120 hours at 140 °F (60 °C)
Freezing
temperature**
3.2 °F (–16 °C)
–0.4 °F (–18 °C)
Dimensions
0.7 (W) × 2.1(D) × 1.5 (H) inches
19.8 (W) × 52.7(D) × 38.5 (H) mm
1.7 (W) × 2.1(D) × 1.5 (H) inches
42.9 (W) × 52.7 (D) × 38.5 (H) mm
*
The print capacity may vary, depending on how often you use the print head cleaning function.
**
It thaws and is usable after approximately 3 hours at 77 °F (25 °C).
Caution:
To ensure good results, use genuine EPSON ink cartridges. Other products may cause damage
to your printer not covered by EPSON’s warranty.
Don’t use an ink cartridge if the date on the package has expired.
Mechanical
Paper feed method:
Friction with auto sheet feeder, top entry
Sheet feeder capacity:
Maximum 100 sheets of 17 lb (64 g/m2) paper
Dimensions:
Storage
Width: 16.8 inches (429 mm)
Depth: 10.8 inches (275 mm)
Height: 6.6 inches (168 mm)
Printing
Width: 16.8 inches (429 mm)
Depth: 24.1 inches (613 mm)
27.4 inches (695 mm)*
Height: 12.2 inches (309 mm)
7.7 inches (196 mm)*
* when loading transparencies
Weight:
11.4 lb (5.2 kg) without the ink cartridges
A-4
hw_apa.fm5 Page 5 Friday, July 25, 1997 10:18 AM
Technical Specifications
Electrical
Specification
120 V model
240 V model
Input voltage range
103.5 to 132 V
198 to 264 V
Rated frequency range
50 to 60 Hz
Input frequency range
49.5 to 60.5 Hz
Rated current
0.5A
Power consumption
Approx. 18 W (ISO 10561 Letter Pattern)
Environmental
Temperature:
Operation
Storage*
50 to 95 ° F (10 to 35 °C)
– 4 to 140 ° F (– 20 to 60 °C)
1 month at 104 °F (40 °C)
120 hours at 140 ° F (60 °C)
Humidity:
Operation
Storage*
20 to 80% RH
5 to 85% RH
(without condensation)
* Stored in shipping container
Safety Approvals
Safety standards:
UL 1950 with D3, CSA 22.2 950 with D3
EMC:
FCC part 15 subpart B class B
CSA C108.8
A-5
0.3A
hw_apa.fm5 Page 6 Friday, July 25, 1997 10:18 AM
Technical Specifications
A-6
gloss.fm5 Page 1 Thursday, July 24, 1997 4:11 PM
Glossary
banding
buffer
The horizontal lines that sometimes appear when printing
graphics. See also MicroWeave.
The portion of the printer’s memory used to store data before
printing it.
character table
A collection of letters, numbers, and symbols that provides you
with the characters used in a particular language.
characters per inch (cpi)
A measure of the size of text characters, sometimes referred to as
pitch.
CMYK
ColorSync
default
dithering
dpi
driver
Cyan (blue-green), magenta, yellow, and black. These colored
inks are used to create the subtractive system array of printed
colors.
Macintosh software that is designed to help you get WYSIWIG
(what you see is what you get) output. This software prints
colors as you see them on your screen.
A value or setting that takes effect when the equipment is
turned on, reset, or initialized.
A halftoning method in which dots are arranged in an orderly
pattern. Dithering works best for printing images with solid
colors, such as charts and graphs. See also halftoning.
Dots per inch. The dpi measures the resolution. See also
resolution.
A software program that sends instructions to a computer
device to tell it what to do. For example, your printer driver
accepts print data from your word processing application and
sends instructions to the printer on how to print this data.
G-1
gloss.fm5 Page 2 Thursday, July 24, 1997 4:11 PM
Glossary
Error Diffusion
ESC/P
ESC/P 2
Finest Detail
font
This halftoning setting smooths out edges by randomly placing
dots of varying colors. This has the opposite effect of the Finest
Detail setting.
Abbreviation for Epson Standard Code for Printers. This
system of commands gives you control of your printer from
your computer. It is standard for all EPSON printers and
supported by most application programs for personal
computers.
The enhanced version of the ESC/P printer command
language. Commands in this language produce laser-like
features, such as scalable fonts and enhanced graphics printing.
This printer driver setting automatically makes your printed
images sharper and clearer. This has the opposite effect of the
Error Diffusion setting. Be aware that this may increase the
time required for printing.
A style of type designated by a name.
grayscale
A scale of shades of gray from black to white. Grayscale is used
to represent colors when printing with black ink only.
halftoning
A method of using dot patterns to represent an image.
Halftoning makes it possible to produce varying shades of gray
using only black dots, or a nearly infinite array of colors using
only a few colors of dots.
initialization
Returns the printer to its defaults (fixed set of conditions). This
happens every time you turn on or reset the printer.
ink jet
A method of printing in which each letter or symbol is formed
by precisely spraying ink onto paper.
interface
The connection between the computer and a peripheral such as
a printer. Some printers have two interfaces, parallel and serial.
A parallel interface transmits data one byte, or eight bits, at a
time. A serial interface transmits data one bit at a time.
ips
Inches per second. This scale is used to measure the printing
speed.
G-2
gloss.fm5 Page 3 Thursday, July 24, 1997 4:11 PM
Glossary
media
Materials upon which data is printed, such as envelopes, plain
paper, special paper, and transparencies.
MicroWeave
Printing technology that produces images in fine increments to
reduce the possibility of banding. See also banding.
monochrome
This means printing with only one color of ink, which is
generally black ink.
parallel interface
See interface.
print queue
Print jobs that are sent to the printer while it is busy are stored
in a waiting line, or print queue, until they can be printed.
print server
The computer connected to the printer. It receives the jobs and
then distributes them to the assigned printer. It also holds extra
print jobs while the printer is busy. See also print queue.
printable area
The area of a page on which the printer can print. It is smaller
than the physical size of the page due to margins.
printer driver
See driver.
proportional printing
reset
resolution
RGB
Printing in which the width of the character varies from
character to character. For example, a capital W receives much
more space than a lowercase i. The result looks more like a
typeset book than a typewritten draft.
To return a printer to its defaults either by sending a command,
an INIT signal or by turning the printer off and then back on.
The number of dots per inch used to represent an image.
Red, green, and blue. These colors, in phosphors irradiated by
the computer monitor’s electron gun, are used to create the
additive array of screen colors.
scalable fonts
Fonts that can be enlarged or reduced. Non-scalable fonts are
called bitmap fonts and can’t change in size.
screen pattern
This feature prints shaded areas as they appear on screen,
instead of printing them as halftones.
G-3
gloss.fm5 Page 4 Thursday, July 24, 1997 4:11 PM
Glossary
serial interface
spool
See interface.
The process by which the printer driver converts the print data
into codes that your printer understands. This data is then sent
to the printer directly or to the print server.
Spool Manager
An EPSON software program that converts print data into
codes that your printer understands. See also spool.
Status Monitor
An EPSON software program that displays the printer’s status,
such as paper out or the amount of ink remaining before
printing.
subtractive colors
Colors produced by pigments that absorb some colors of light
and reflect others. See also CMYK.
G-4
hawaii.ix Page 1 Friday, July 25, 1997 1:47 PM
Index
A
B
C
Color problems, 5-4
CompuServe, 4
Contrast setting, 1-9
Control panel, using, 3-1 to 3-3,
4-2 to 4-3, 5-1 to 5-2, 5-6 to 5-8
Copies setting, 1-10
Current Settings box, 1-4
Custom paper size, 2-9, 2-11
Custom Settings list, 1-5 to 1-8
Cyan setting, 1-9
Adjust lever, 2-6, 2-9
Advanced mode
Advanced dialog box, 1-6,
1-8 to 1-9
Custom Settings list, 1-5 to 1-8
User Defined Setting dialog box,
1-7
using, 1-5 to 1-7
Aligning print heads, 1-10, 4-6, 5-4
Automatic mode, 1-4, 2-2
D
Banding, 5-3 to 5-4
Banners, 2-9 to 2-12
Blank pages, 5-12
Blurry printouts, 5-5
Brightness setting, 1-9
Built-in fonts, 3-3
Buttons, using, 3-1 to 3-3
Cards, see Photo Quality Ink Jet
Cards
Character table, changing, 3-3
Characters, garbled, 5-11
Cleaning print heads
using control panel, 3-2,
4-2 to 4-3
using Head Cleaning utility,
1-10, 4-1 to 4-2
Cleaning printer, 4-7
Cleaning sheets, special media, 2-2
Collate setting, 1-10
Color Adjustment settings, 1-9
E
I-1
Despooler, 1-1, 1-12 to 1-13
Dithering, 1-9
Document type, 1-5 to 1-8
Driver
accessing, 1-1 to 1-3
basic settings, 1-4
Main menu, 1-8
Paper menu, 1-4, 1-10
setting summary, 1-7 to 1-10
Utility menu, 1-4, 1-10
Duplication Method settings, 1-10
Economy setting, 1-8
Electrical specifications, A-5
Energy Star, 5 to 6
Energy-saving tips, 6
Envelopes
loading, 2-8
printing on, 1-11
specifications, A-2, A-3
Environmental specifications, A-5
hawaii.ix Page 2 Friday, July 25, 1997 1:47 PM
Index
Ink cartridge
monitoring capacity,
1-12 to 1-13
replacing, 3-2, 4-3 to 4-6
specifications, A-4
Ink jet cards
choosing, 2-1
printing on, 1-11
specifications, A-2
Ink jet paper
choosing, 2-1
printing on, 1-11, 2-5
specifications, A-2, A-3
Ink jet transparencies
choosing, 2-1
printing on, 1-11
specifications, A-2, A-3
Ink setting, 1-4 to 1-9
Internet, 4
Iron-On Transfer Paper
choosing, 2-2
loading, 2-6
printing on, 1-11
EPSON
Answers, 2
Customer Care Centers, 4
Electronic support services, 4 to 5
help, 4 to 5
media, 1-11, 2-1 to 2-2
World Wide Web site, 4
Error diffusion setting, 1-9
F
G
H
I
Faint printouts, 5-5
Film, see Photo Quality Glossy Film
Finest Detail setting, 1-9
Flip Horizontal setting, 1-9, 1-11,
5-12
FTP, 4
Glossy media
choosing, 2-1
printing on, 2-6
specifications, A-2
L
Halftoning setting, 1-5, 1-9
Head Cleaning utility, 1-10,
4-1 to 4-2
Help
EPSON, 4 to 5
online, 1-1, 1-16
High quality glossy paper, see Photo
Quality Glossy Film
High Quality Ink Jet Paper
choosing, 2-1
printing on, 1-11
specifications, A-2, A-3
High Speed setting, 1-9
Horizontal banding, 5-3
Host system, network setup, 1-14
M
ICM (Image Color Matching)
setting, 1-9
Index cards, see Photo Quality Ink
Jet Cards
I-2
Labels, printing on, 1-11
Lights, using, 3-1 to 3-3, 5-1 to 5-2,
5-6 to 5-8
Magenta setting, 1-9
Main menu, 1-3 to 1-4, 1-8
Maintaining printer, 4-1 to 4-7
Margin
for glossy media, 2-6
problems, 5-12
specifications, A-3
Mechanical specifications, A-4
Media Type setting, 1-4 to 1-9, 1-11
MicroWeave setting, 1-9
Mirror images, 1-11
Mode
Advanced, see Advanced mode
Automatic, 1-4
More Settings options, 1-8 to 1-9
Moving printer, 4-7
hawaii.ix Page 3 Friday, July 25, 1997 1:47 PM
Index
N
O
P
Photo Quality Self Adhesive Sheets
printing on, 1-11, 2-6
specifications, A-2
Photo setting, 1-8
PhotoEnhance setting, 1-5, 1-8, 1-9
Plain paper, loading, 2-3 to 2-5
Print Head Alignment utility, 1-10,
4-6, 5-4
Print quality problems, 5-1,
5-3 to 5-5
Print Quality setting, 1-4 to 1-5,
1-8 to 1-9
Printable area, A-3
Printable Area setting, 1-10
Printer check, running, 3-3
Printer software
accessing driver, 1-1 to 1-3
using, 1-1 to 1-16
Problems
diagnosing, 5-1 to 5-3
paper handling, 5-1, 5-9 to 5-11
print quality, 5-1, 5-3 to 5-5
printing, 5-1, 5-6 to 5-9
solving, 5-1 to 5-12
unexpected printout results, 5-1,
5-11 to 5-12
Network
path, 1-15 to 1-16
printing, 1-13 to 1-16
Network printing, 1-12
Nozzle Check utility, 1-10,
4-2 to 4-3
Online software help, 1-1, 1-16
Orientation setting, 1-4, 1-10
Paper
EPSON, see EPSON media
handling problems, 5-1,
5-9 to 5-11
jams, clearing, 3-2, 5-10
loading guidelines, 1-11,
2-3 to 2-9
menu, 1-4, 1-10
specifications, A-2 to A-3
support, 2-4, 2-6
Paper Size setting, 1-4, 1-10
Paper size, custom, 2-9
Photo Paper, EPSON
choosing, 2-1
printing on, 1-11, 2-7 to 2-8
specifications, A-2, A-3
Photo Quality Glossy Film
choosing, 2-1
printing on, 1-11, 2-6
specifications, A-2, A-3
Photo Quality Glossy Paper
choosing, 2-1
printing on, 1-11, 2-6
Specifications, A-2
specifications, A-3
Photo Quality Ink Jet Cards
choosing, 2-1
printing on, 1-11, 2-6
specifications, A-2
Photo Quality Ink Jet Paper
choosing, 2-1
printing on, 1-11, 2-5
specifications, A-2, A-3
Q
R
S
I-3
Quality/Speed slider, 1-4, 1-8
Remote systems, network setup,
1-15
Replacing ink cartridges, 3-2,
4-3 to 4-6
Resolution, 1-8
Reverse Order setting, 1-10
Safety
approvals, A-5
instructions, 6 to 7
Saturation setting, 1-9
hawaii.ix Page 4 Friday, July 25, 1997 1:47 PM
Index
W
Self adhesive sheets
choosing, 2-2
printing on, 1-11
specifications, A-2
Service, 4 to 5
Single sheets, printing on, 1-11
Software, see Printer software
Specifications
electrical, A-5
environmental, A-5
ink cartridge, A-4
mechanical, A-4
paper, A-2 to A-3
printing, A-1
safety approvals, A-5
Spool Manager
problems, 5-7, 5-8, 5-11
using, 1-1, 1-12 to 1-13
Status Monitor
problems, 5-1 to 5-2, 5-9
using, 1-1, 1-10 to 1-13
Support, 4 to 5
System requirements, 2
T
U
Y
Technical specifications, A-1 to A-5
Text/Graph setting, 1-8
Transfer paper, see Iron-On Transfer
Paper
Transparencies
choosing, 2-1
printing on, 1-11, 2-6
specifications, A-2
Transporting printer, 4-1, 4-7
Troubleshooting, 5-1 to 5-12
User Defined paper size, 1-7, 2-11
Utilities
Despooler, 1-12 to 1-13
Head Cleaning, 4-1 to 4-2
Nozzle Check, 4-2 to 4-3
Print Head Alignment, 4-6
Spool Manager, 1-12 to 1-13
Status Monitor, 1-10 to 1-13
Utility menu, 1-4, 1-10
I-4
What’s This prompt, 1-17
Windows
network printing, 1-13 to 1-16
Windows 95
ICM, 1-9
online help, 1-16
Spool Manager, 1-12 to 1-13
Windows NT
online help, 1-17
setting default printer options,
1-3
World Wide Web, 4
Yellow setting, 1-9
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