Samsung Handset DS-5000 Series

Samsung Handset DS-5000 Series
DS-5000 HANDSET SERIES
QUICK REFERENCE GUIDE
CONTENTS
HANDSET FEATURES
PLACING CALLS
OUTSIDE (EXTERNAL) CALLS
INTERNAL CALLS
SPEAKER CALLS
ANSWERING CALLS
OUTSIDE (EXTERNAL) / INTERNAL / SPEAKER CALLS
PLACING A CALL ON HOLD
SYSTEM HOLD
TRANSFERRING CALLS
CALL WAITING
CONFERENCE CALLS
FORWARDING CALLS
FORWARD ALL CALLS
FORWARD BUSY
FORWARD NO ANSWER
FORWARD BUSY/NO ANSWER
OTHER FEATURES AND FUNCTIONS
3
4
4
4
4
4
4
5
5
5
5
5
6
6
6
6
6
7
SPEAKER/RECEIVER VOLUME
RINGER VOLUME
LAST NUMBER REDIAL
NAVIGATION BUTTON
MENU BUTTON
SEND BUTTONS
END BUTTONS
CANCEL BUTTON
7
7
7
7
7
8
8
8
FEATURE ACCESS CODES
9
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HANDSET FEATURES
DS-5007 (7 BUTTON HANDSET)
LCD Panel Soft Buttons
Programmable
Scroll Button
Buttons (7)
Volume Button
Speaker
Redial Button
Conference Button
Transfer Button
Hold Button
Microphone
Dial Buttons
Speaker Button
DS-5014 (14 BUTTON HANDSET)
LCD Panel
Soft Buttons
Programmable
Buttons (14)
Scroll Button
Volume Button
Speaker
Redial Button
Conference Button
Transfer Button
Hold Button
Microphone
Dial Buttons
Speaker Button
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This quick reference guide provides the basic operation of your Samsung telephone
handset.
PLACING CALLS
OUTSIDE (EXTERNAL) CALLS
To place a call to an outside party
Lift the handset and press ‘9’ to get the dial tone – Unless the ‘Hotline’ function is
in place. Please confirm with the Installation Engineer or the Scion Support
Documentation
Dial the telephone number required
Replace the handset or press the END button when the call is completed
NOTE: To call pre-programmed external speed dial numbers, simply press * followed by
the command speed dial number.
INTERNAL CALLS
To place a call to another extension at your office
Lift the handset and dial the extension number or group number
Wait for the party to answer. If you hear a brief tone burst instead of ring-back
tone, the extension you have dialled is set to Voice Announce or Auto Answer.
Begin speaking after the tone
Replace the handset or press the END button when the call is completed
SPEAKER CALLS
Your Samsung handset has full speakerphone capability. This feature is used for both
internal and external calls. To activate this feature
Press the SPEAKER button
Place an internal or external call
Press SPEAKER button to disconnect the call
NOTE: The handset can be used at any time during the conversation. To resume hands
free operation, press the SPEAKER button and replace the handset.
ANSWERING CALLS
OUTSIDE (EXTERNAL) / INTERNAL / SPEAKER CALLS
To answer these three types of calls
Lift the handset or press the BLUE button to answer on SPEAKERPHONE and you
are automatically connected to the ringing call
Replace the handset or press the BLUE button when the call is completed
NOTE: If a call is flashing at your telephone but not ringing, you must press the flashing
button to answer. The volume can be adjusted at any time by pressing the up and down
arrow keys on your navigation button.
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PLACING A CALL ON HOLD
Calls can be placed on System Hold and these calls can then be picked up from any
extension.
SYSTEM HOLD
To place a call on Hold
Press the HOLD button. The call will flash green at your telephone
To take the caller off hold, press that button and the green flashing light will go
steady green again
Resume conversation
TRANSFERRING CALLS
You can transfer a call by notifying the party to which the call is being transferred or
without notification.
While on a call, press the TRANSFER button and dial an extension number. Your
call is automatically put on transfer hold
Wait for the called party to answer and announce the call (optional)
Replace the handset
CALL WAITING
If an outside call is camped-on to your phone or another station is camped-on to you
Your handset rings and the call that is waiting (camped-on) flashes green
Press the flashing button to answer; the other call is put on hold automatically if
your extension has the Automatic Hold feature set. If not, you must press HOLD
and then the flashing button or finish the first call and hang up; the waiting call
will ring
Lift the handset or press the SEND or ANS/RLS
NOTE: Intercom calls will not go on Automatic Hold.
CONFERENCE CALLS
To make a conference call while engaged in a conversation:
Press the CONFERENCE button and receive conference tone
Make another call, either intercom or outside, press the CONFERENCE button and
receive conference tone
Make another call or press the CONFERENCE button to join all parties. You can
conference up to five parties – you and 4 others
Repeat the last step until all parties are added
Hang up to leave the conference call
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NOTE: When attempting to add another party to the conference and you are not able
to reach the desired person, hang up. Simply press the CONFERENCE button again to
return to the previous conversation.
FORWARDING CALLS
You can forward your calls to another extension, group of extensions or an external
telephone number. Program a destination for the type of forwarding you want as
detailed below. If you have FWD ALL, FWD BUSY and FWD NO ANSWER keys, press the
associated soft key to activate the feature. A steady red light reminds you what forward
condition is activated.
Clear all call forward conditions set at your extension by lifting the handset and dialling
600.
FORWARD ALL CALLS
To forward all your calls to another extension
Dial 601 plus the extension or group number
Receive a confirmation tone and hang up
FORWARD BUSY
To forward calls to another extension when you are on the phone
Dial 602 plus the extension or group number
Receive a confirmation tone and hang up
FORWARD NO ANSWER
To forward calls to another extension when you do not answer
Dial 603 plus the extension or group number
Receive a confirmation tone and hang up
FORWARD BUSY/NO ANSWER
If you have both a Forward On Busy destination and a Forward No Answer destination
programmed, you can activate them simultaneously
Dial 604
Receive a confirmation tone and hang up
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OTHER FEATURES AND FUNCTIONS
SPEAKER/RECEIVER VOLUME
Press the up (L) or down (M) arrow buttons during a conversation to raise or lower the
volume.
RINGER VOLUME
Press the up (L) or down (M) arrow buttons to adjust the ringer volume while the
telephone is ringing.
LAST NUMBER REDIAL
To redial the last dialled telephone number, press the REDIAL button.
NAVIGATION BUTTON
The NAVIGATION button is divided into separate feature buttons
MENU BUTTON
Outgoing Log
1.
Provides a list of the 30 most recent outgoing calls
o Press the MENU button, scroll or dial number 1
o Press ENTER
o Scroll to the desired PHONE NUMBER
o Press the SEND button to dial the number
2.
Incoming Log
Provides a list of the 30 most recent incoming calls
o Press the MENU button, scroll or dial number 2
o Press ENTER
o Scroll to the desired PHONE NUMBER
o Press the SEND button to dial the number
3.
Speed Dial
Searches through extension and system speed dial numbers
o Press the MENU button, scroll or dial number 3
o Press ENTER, scroll to option or dial option – 1. Personal Speed or 2.
System Speed
o Press ENTER, scroll to the desired PHONE NUMBER
o Press the SEND button to dial the number
4.
Directory Dial
Searches for station speed, system speed and station numbers based on their
associated programmed name
o Press the MENU button, scroll or dial number 4
o Press ENTER, scroll to option or dial option – 1. Personal Speed or 2.
System Speed or 3. Station Number
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5.
6.
o Enter the name associated with the speed number or station number
and press the SEND button to dial the number
Forward Set
Assigns station call forward conditions for the phone. You must first set the
forward type and destination (Options 2-5) then activate the forwarding in
option 1
o Scroll or dial option number 5
o Press ENTER, scroll or dial the desired option and assign the forward to
extension number: 2. ALL FWD NO, 3. BUSY FWD NO, 4. NOANS FWD NO,
5. DND FWD NO, 0. FWD CANCEL
o Press ENTER, scroll or dial 1. FORWARD TYPE
o Scroll or dial the desired forward type and press ENTER to activate the
desired call forward type
Alarm Reminder
Sets an Alarm Reminder for up to three alarms
o Scroll or dial option number 6
o Scroll or dial the desired alarm number (Alarm 1-3)
o Press ENTER
o Enter Alarm Type:
0. NOT SET - Disables alarm
1. TODAY - Rings alarm one time only, on the day set
2. DAILY – Rings alarm daily at time set
o Press ENTER, display confirms setting and returns to that alarm set menu
o Scroll up to set ALARM TIME and press ENTER
o Enter ALARM TIME (24 hour format) and press ENTER
o Display confirms setting
SEND BUTTONS
Lists recently received or called numbers. It also connects incoming calls
END BUTTONS
Disconnects a call after a conversation. It also returns the display to the main menu.
CANCEL BUTTON
Returns display to the main menu.
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FEATURE ACCESS CODES
0
Operator
16 + xxx
Speed Dialling
400
Cancel Do Not Disturb
401
Do Not Disturb
53 + xxx + 1
In Group
53 + xxx + 0
Out of Group
600
Cancel All Call Forward
601 + xxx
Set Forward All Calls
602 + xxx
Set Forward Busy
603 + xxx
Set Forward No Answer
604 + xxx
Set Forward Busy/No Answer
605 + xxx
Set Forward on DND
606 + xxx
Set Forward Follow Me
65 + xxx
Pick Up Ringing Extension
66 + xx
Pick Up Group
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UNIT 10 BERKSHIRE BUSINESS CENTRE
BERKSHIRE DRIVE
THATCHAM
BERKSHIRE
RG19 4EW
0118 940 7205
[email protected]
www.scioncommunications.co.uk
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