Gateway 8515GZ User manual

Gateway Notebook

User Guide

Contents

1

Getting Help

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Gateway Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Using Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Help and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Searching for a topic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

BigFix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Using Your Computer guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Online help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

2

Checking Out Your Gateway Notebook

. . . . . . . . . . . . . . . . . . . . 9

Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Left . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Right . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Bottom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Keyboard area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Identifying your model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Gateway model and serial number . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Microsoft Certificate of Authenticity . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Finding your specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

3

Getting Started

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Installing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Connecting the AC adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Protecting from power source problems . . . . . . . . . . . . . . . . . . . . . . . 22

Connecting the dial-up modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Connecting to a cable or DSL modem or to an Ethernet network . . . . . . 24

Starting your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Waking up your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Turning off your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Restarting (rebooting) your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Key types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

System key combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Using the EZ Pad touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Using the touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

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Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Turning your wireless radio on or off . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

4 Using Drives and Ports

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Using the DVD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Identifying drive types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Inserting a CD or DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Playing a CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Playing a DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Creating CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Using the memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Memory card types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Inserting a memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Using a memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Removing a memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Adding and removing a PC Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Viewing the display on a projector or monitor . . . . . . . . . . . . . . . . . . . . . .47

Viewing the display on a television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Modifying television settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Connecting a video camera to your notebook . . . . . . . . . . . . . . . . . . . . . .53

5 Managing Power

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Monitoring the battery charge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Recharging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Recalibrating the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Changing batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Extending battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Conserving battery power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Using alternate power sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Changing power modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

6 Upgrading Your Notebook

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Adding or replacing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Replacing the hard drive kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

7 Using the Optional Port Replicator

. . . . . . . . . . . . . . . . . . . . . . . .73

Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Connecting to the port replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Attaching to the port replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

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Disconnecting from the port replicator . . . . . . . . . . . . . . . . . . . . . . . . . 78

Securing your port replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

8

Maintaining Your Notebook

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Caring for your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Cleaning your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Cleaning the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Cleaning the notebook screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Cleaning CDs or DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Protecting your notebook from viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Updating Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Restoring your system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Microsoft System Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Reinstalling programs and drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Restoring your notebook to the original configuration . . . . . . . . . . . . 90

9

Troubleshooting

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

CD drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Device installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

DVD drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

File management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Modem (dial-up) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

PC Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

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Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Before calling Gateway Customer Care . . . . . . . . . . . . . . . . . . . . . . .114

Telephone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Self-help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Tutoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

A Safety, Regulatory, and Legal Information

. . . . . . . . . . . . . . . 117

Index

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 iv

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Chapter 1

Getting Help

• Using the Gateway Web site

• Using Help and Support

• Using BigFix

• Using Your Computer guide

• Using online help

1

Chapter 1: Getting Help

Thank you for purchasing our notebook!

You have made an excellent decision choosing Gateway. We are sure that you will be pleased with the outstanding quality, reliability, and performance of your new notebook. Each and every Gateway notebook uses the latest technology and passes through the most stringent quality control tests to ensure that you are provided with the best product possible.

Your new Gateway notebook is designed to provide an exceptional balance of performance and portability. Your notebook uses the latest chipset and mobile processor technologies to manage the processor speed and power consumption for a greater battery life experience. This design provides you with maximum performance when plugged into AC power balanced with optimized battery life when on battery power.

Please read this manual carefully to familiarize yourself with our range of services and support. We have highlighted some basic care and safety information to help you keep your notebook in good operating condition.

Gateway stands behind our value proposition to our customers — to provide best-of-class service and support in addition to high-quality, brand-name components at affordable prices. If you ever have a problem, our knowledgeable, dedicated customer service department will provide you with fast, considerate service.

We sincerely hope that you will receive the utmost satisfaction and enjoyment from your new Gateway notebook for years to come.

Thank you again, from all of us at Gateway.

2

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Gateway Web site

Gateway Web site

Gateway's online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your notebook. Visit the Gateway

Support Web site at support.gateway.com

.

Using Support

The Support site is divided into seven major areas:

■

■

■

■

■

■

■

Support Home

Product Support

Downloads

Customer Service

Upgrade Center

Resources

Contact Us www.gateway.com

3


Support Home

Click

Support Home

, then click

Computers

. To view support documents for your notebook, type your serial number in the

Serial Number

box, then click

Submit

.

Click the arrow button to open the

Select Your Computer Product

box, then click

Notebook Computers

to access product documentation, specifications, and guides for all Gateway notebooks.

Product Support

Click

Product Support

to view a list of all the products that Gateway supports.

Downloads

Click

Downloads

to get the latest software updates for BIOS and driver upgrades. By entering your serial number you get drivers specific to your notebook. Click

Browse All Downloads

to walk through a step-by-step wizard to locate your drivers.

Customer Service

Click

Customer Service

to view information about your account and general information about warranties and special offers.

Upgrade Center

Click

Upgrade Center

to view and purchase upgrades for your notebook.

Resources

Click

Resources

to access utilities to help you manage your notebook.

Contact Us

Click

Contact Us

to access links to customer care with a live technician, including chat and e-mail. Click

Call Us

to get a list of Gateway telephone numbers for both sales and support. For more information, see

“Telephone support” on page 114

.

4

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Help and Support

Help and Support

Your notebook includes Help and Support, an easily accessible collection of help information, troubleshooters, and automated support. Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of your Gateway notebook.

■

To start Help and Support:

Click

Start

, then click

Help and Support

. Help and Support opens.

You can find help information by clicking a link, performing a search, or browsing the index.

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Searching for a topic

To search for a topic in Help and Support, type a word or phrase (keyword) in the

Search

box located at the top of any Help and Support screen, then click the arrow button.

For each search, you receive the following search result types:

■

■

Suggested Topics - These topics are located in Help and Support and are relevant to your search topic.

Full-text Search Matches - These topics are located in Help and

Support and contain the words you entered in the

Search

box.

■ Microsoft Knowledge Base - These topics are located on the Microsoft

Web site and contain the words you entered in the

Search

box. You must be connected to the Internet to search for and access these topics.

To view a list of your search results, click the results header for the type of results you want to view.

To view a topic, click the topic name in the

Search Results

list.

BigFix

Your notebook may include BigFix. BigFix monitors your notebook for problems and conflicts. It automatically gathers information about the latest bugs, security alerts, and updates from BigFix sites on the Internet.

Whenever BigFix detects a problem, it alerts you by flashing the blue taskbar icon. To fix the problem, click on that icon to open BigFix.

■

To start BigFix:

Click

Start

,

All Programs

,

Accessories

,

System Tools

, then click

BigFix

.

6

■

To learn more about using BigFix:

From the BigFix program, click

Help

, then click

Tutorial

.

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Using Your Computer guide

Using Your Computer guide

In addition to this guide, the Using Your Computer guide has been included on your hard drive. The Using Your Computer guide includes information on using Windows, using the Internet, sending a fax, and changing power-saving settings as well as other topics.

■

To access the Using Your Computer guide:

Click

Start

,

All Programs

, then click

Gateway Documentation

.

Online help

Many programs provide information online so you can research a topic or learn how to perform a task while you are using the program. You can access most online help information by selecting a topic from a

Help

menu or by clicking a

Help

button.

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You can search for information by viewing the help contents, checking the index, searching for a topic or keyword, or browsing through the online help.

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Chapter 2

Checking Out Your

Gateway Notebook

• Identifying features

• Locating your notebook’s model and serial number

• Locating the Microsoft Certificate of

Authenticity

• Locating the specifications for your notebook

• Purchasing accessories

9

Chapter 2: Checking Out Your Gateway Notebook

Front

Speaker

Microphone jack

Headphone jack

Memory card reader

LCD panel release latch

Battery charge indicator

Power indicator

Speaker

Component Icon

Speakers

Description

Provide audio output when headphones or amplified speakers are not plugged in.

Plug a microphone into this jack.

Microphone jack

Headphone jack

Memory card reader

Battery charge indicator

Power indicator

Plug amplified speakers or headphones into this jack. The built-in speakers are turned off when speakers or headphones are plugged into this jack.

Insert a memory card from a digital camera, MP3 player, PDA, or cellular telephone into the memory card reader. For more

information, see “Using the memory card reader” on page 43 .

The memory card reader supports Memory Stick

®

, Memory

Stick Pro

®

, MultiMediaCard™, and Secure Digital™.

■

■

■

■

LED blue - battery is fully charged.

LED purple - battery is charging.

LED blinking red - battery charge is very low.

LED solid red - battery is malfunctioning.

■

■

■

LED on - notebook is on.

LED blinking - notebook is in Standby mode.

LED off - notebook is off.

Open the LCD panel by sliding the release latch.

LCD panel release latch

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Left

Left

USB ports

Kensington lock slot

S-Video out jack

Ventilation fan

IEEE 1394 port PC Card slot

Component

Kensington™ lock slot

USB ports

S-Video out jack

Ventilation fan

Icon Description

Secure your notebook to an object by connecting a

Kensington cable lock to this slot.

Plug USB devices (such as a diskette drive, flash drive, printer, scanner, camera, keyboard, or mouse) into these ports.

Plug an S-Video device, such as a television, into this jack.

For more information, see “Viewing the display on a television” on page 49

.

Helps cool internal components.

Warning: Do not work for long periods with the notebook resting on your lap. If the air vents are blocked, the notebook may become hot enough to harm your skin.

Caution: Do not block or insert objects into these slots. If these slots are blocked, your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook.

Caution: Provide adequate space around your notebook so air vents are not obstructed. Do not use the notebook on a bed, sofa, rug, or other similar surface.

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11


Component

IEEE 1394 port

PC Card slot


Plug an IEEE 1394 (also known as Firewire

®

or i.Link

®

) device (such as a digital camcorder) into this 4-pin IEEE 1394 port.

Insert one Type II PC Card into this slot. For more information, see

“Adding and removing a PC Card” on page 44 .

Right

DVD drive

USB ports

Component

DVD/CD-RW or multi-format

DVD±RW drive

USB ports


Insert CDs or DVDs into this drive. For more information,

see “Using the DVD drive” on page 40 . This drive may be

a combination DVD/CD-RW or multi-format DVD±RW drive.

To determine the type of drive in the notebook, examine the drive tray’s plastic cover and compare the logo to those listed in

“Identifying drive types” on page 40

.


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Back

Back

Ethernet jack

Modem jack

Monitor port

Power connector

Component

Ethernet jack

Icon

Modem jack

Monitor port

Power connector

Description

Plug a 10/100/1000 Ethernet network cable into this jack. The other end of the cable can be plugged into a cable modem,

DSL modem, or an Ethernet network jack. For more information, see

“Connecting to a cable or DSL modem or to an Ethernet network” on page 24 .

Plug a modem cable into this jack. For more information, see

“Connecting the dial-up modem” on page 23

.

Plug an analog VGA monitor or projector into this port. For more information, see

“Viewing the display on a projector or monitor” on page 47

.

Plug the AC adapter cable into this connector.

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13


Bottom

Docking port

Battery

Battery lock

Battery latch

Memory bay

System label

Hard drive bay

Component

Docking port

Icon

Battery

Battery lock

Memory bay

Hard drive bay

Description

Connect the port replicator to this port.

Warning: Power is passed through this port. This docking connection is certified to UL 1950 for use only with port replicators designed for your Gateway notebook.

Provides power when the notebook is not plugged into

AC power.

Slide to unlock the battery. For more information, see

“Changing batteries” on page 54 .

Install a memory module into this bay. For more information, see

“Adding or replacing memory” on page 65

.

The hard drive is located in this bay. For more information, see

“Replacing the hard drive kit” on page 68

.

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Component

System label

Battery latch

Icon

Keyboard area

Description

Includes the product model number. For more

information, see “Identifying your model” on page 16 .

Slide to release the battery. For more information, see

“Changing batteries” on page 54 .

Keyboard area

Power button

Keyboard

Touchpad Status indicators

Component

Power button


Press to turn the power on or off. You can also configure the power button for Standby/Resume mode. For more information on configuring the power button mode, see

“Changing Power-Saving Settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway

Documentation.

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15


Component

Keyboard

Touchpad

Status indicators


Provides all the features of a full-sized computer keyboard. For more information, see

“Using the keyboard” on page 29

.

Provides all the functionality of a mouse. For more information, see

“Using the EZ Pad touchpad” on page 34 .

Inform you when a drive is in use or when a button has been pressed that affects how the keyboard is used. For more

information, see “Status indicators” on page 28

.

Identifying your model

Important

The labels shown in this section are for informational purposes only. Label information varies by model, features ordered, and location.

Gateway model and serial number

The label on the bottom of your notebook contains information that identifies your notebook model and its features. Gateway Customer Care will need this information if you call for assistance.

Online Support:

Tech Support Phone: support.gateway.com

Hours:

Model:

S/No:

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Finding your specifications

Microsoft Certificate of Authenticity

The Microsoft Certificate of Authenticity label found on the bottom of your notebook includes the product key code for your operating system.

Finding your specifications

For more information about your notebook, such as memory size, memory type, and hard drive size, visit Gateway’s Support site at support.gateway.com

. The Support site also has links to additional

Gateway documentation and detailed specifications. For more information, see

“Gateway Web site” on page 3 .

Accessories

To order accessories, visit the Accessory Store at accessories.gateway.com

.

Batteries

If you run your notebook on battery power for extended periods, you may want to buy an additional battery so you can swap batteries when

necessary. See “Changing batteries” on page 58

for more information about using an additional battery.

Carrying cases

Gateway has large-capacity carrying cases if you need additional space for accessories or supplies.

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17


Memory

Large programs, such as multimedia games or graphics programs, use a lot of memory. If your programs are running more slowly than you think

they should, try adding more memory. See “Adding or replacing memory” on page 65

for more information.

Port replicators

Although you can attach devices directly to your notebook, a port replicator lets you make all of those connections at one time. When you travel with your notebook, you merely disconnect from the port replicator instead of unplugging all the devices.

A port replicator also provides additional ports and other expansion features not included with your notebook. See

“Using the Optional Port

Replicator” on page 73

for more information about using a port replicator with your notebook.

Printers

You can attach almost any type of printer to your notebook. The most common types are inkjet and laser printers, which print in color or black and white.

Inkjet printers and cartridges are relatively inexpensive, but they are slower than laser printers. Using an inkjet color printer, you can print pictures, banners, and greeting cards, as well as documents.

Laser printers and cartridges are more expensive, but they print much faster than inkjet printers. Laser printers are better than inkjet printers when you are printing large documents.

USB flash drive

Use a USB flash drive for storing files or transferring files to another computer.

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Chapter 3

Getting Started

• Installing the battery

• Connecting the AC adapter

• Connecting the dial-up modem

• Connecting to a cable or DSL modem or to an Ethernet network

• Turning your notebook on and off

• Using the status indicators

• Using the keyboard and the EZ Pad touchpad

• Adjusting the volume

• Connecting to a wireless network

19

Chapter 3: Getting Started

Installing the battery

To install the battery:

1

Close the LCD panel.

2

Turn your notebook over so the bottom is facing up.

3

Hold the battery label-side down and slide it into the open battery slot until the battery clicks into place.

4

Slide the battery lock to the locked position.

Connecting the AC adapter

You can run your notebook using an AC adapter or your notebook’s battery. The battery was shipped to you partially charged. You should use the AC adapter right away to fully charge the battery. Allow three hours for the battery to fully charge.

Important

If the battery is not fully charged before you use your notebook on battery power for the first time, the battery life may be much shorter than you expect. If the battery life seems short even after being charged for three hours, the battery may need to be recalibrated. For information on

recalibrating the battery, see “Recalibrating the battery” on page 57 .

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Connecting the AC adapter

To connect the AC adapter:

1

Connect the power cord to the AC adapter.

Caution

Make sure that you use the AC adapter that came with your notebook or one of the same type purchased from

Gateway.

Replace the power cord if it becomes damaged. The replacement cord must be of the same type and voltage rating as the original cord or your notebook may be damaged.

2

Connect the AC adapter to your notebook’s power connector.

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21


3

Plug the power cord into a wall outlet. The battery charge indicator turns on (see

“Front” on page 10 for the location of the battery

charge indicator). If the battery charge indicator does not turn on, unplug the adapter from your notebook, then plug it back in.

4

When you finish using your notebook for the first time, turn off your notebook and leave your notebook connected to AC power until the battery charge indicator turns blue.

Warning

Do not attempt to disassemble the AC adapter. The

AC adapter has no user-replaceable or user-serviceable parts inside. The AC adapter has dangerous voltages that can cause serious injury or death. Contact Gateway about returning defective AC adapters.

Important

If the battery charge indicator does not turn blue after three hours, contact Gateway Customer Care at support.gateway.com

.

Protecting from power source problems

During a power surge, the voltage level of electricity coming into your notebook can increase to levels far above normal levels and cause data loss or system damage. Protect your notebook and peripheral devices by connecting them to a surge protector, which absorbs voltage surges and prevents them from reaching your notebook.

Warning

High voltages can enter your notebook through both the power cord and the modem connection. To protect your notebook and avoid electrical shock, use a surge protector.

If you have a telephone modem, use a surge protector that has a modem jack. If you have a cable modem, use a surge protector that has an antenna/cable TV jack. During an electrical storm, unplug both the surge protector and the modem.

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Connecting the dial-up modem

Connecting the dial-up modem

Your notebook has a built-in 56K modem that you can use to connect to a standard telephone line.

Warning

To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord.

To connect the modem:

1

Insert one end of the modem cable into the modem jack on the back of your notebook.

2

Insert the other end of the modem cable into a telephone wall jack.

The modem will not work with digital or PBX telephone lines.

3

Start your notebook, then start your communications program.

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Connecting to a cable or DSL modem or to an Ethernet network

Your notebook has a network jack that you can use to connect to a cable or DSL modem or to an Ethernet network.

To connect to a cable or DSL modem or to an Ethernet network:

1

Insert one end of the network cable into the network jack on the back of your notebook.

2

Insert the other end of the network cable into a cable modem, DSL modem, or Ethernet network jack.

3

Start your notebook.

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Starting your notebook

Starting your notebook

To start your notebook:

1

Slide the latch on the front of your notebook, then lift the LCD panel.

2

Press the power button located above the keyboard.

The power button is preset to On/Off mode. However, you can also set it to function in Standby/Resume mode.

Tips & Tricks

For more information about changing the power button mode, see “Changing Power-Saving Settings” in Using

Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation.

3

If you are starting your notebook for the first time, follow the on-screen instructions to set up your notebook.

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25


Warning

Do not work for long periods with the notebook resting on your lap. If the air vents are blocked, the notebook may become hot enough to harm your skin.

Caution

Provide adequate space around your notebook so air vents are not obstructed. Do not use the notebook on a bed, sofa, rug, or other similar surface.

Waking up your notebook

When you have not used your notebook for several minutes or if you close the LCD panel without turning off your notebook, it may enter a power-saving mode called Standby. While in Standby, the power indicator flashes.

If your notebook is in Standby mode, press the power button to “wake” it up.

Tips & Tricks

For more information about changing the power button mode, see “Changing Power-Saving Settings” in Using


Turning off your notebook

To turn off your notebook:

1

Click

Start

, then click

Turn Off Computer

. The Turn Off Computer dialog box opens.

2

Click

Turn Off

. Windows shuts down and turns off your notebook.

Important

If for some reason you cannot use the Turn Off Computer option in Windows to turn off your notebook, press and hold the power button for about five seconds, then release it.

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Restarting (rebooting) your notebook

Restarting (rebooting) your notebook

If your notebook does not respond to keyboard, touchpad, or mouse input, you may have to close programs that are not responding. If closing unresponsive programs does not restore your notebook to normal operation, you may have to restart (reboot) your notebook.

To close unresponsive programs and restart your notebook:

1

Press

C

TRL

+A

LT

+D

EL

. The Windows Security dialog box opens.

2

Click

Task Manager

. The Windows Task Manager dialog box opens.

3

Click the program that is not responding.

4

Click

End Task

.

5

Click

X

in the top-right corner of the Windows Task Manager dialog box.

6

If your notebook does not respond, turn it off, wait ten seconds, then turn it on again.

Important

If your notebook does not turn off immediately, complete the following steps until the notebook turns off:

1 Press and hold the power button for about five seconds, then release it.

2 Unplug the power cord and remove the battery for more than 10 seconds.

As a part of the regular startup process, a program to check the disk status runs automatically. When the checks are finished, Windows starts.

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Status indicators

Status indicators inform you when a drive is being used or when a button has been pressed that affects how the keyboard is used.

Power

Wireless network

Caps lock

Num lock

Hard drive

Indicator

Power

Wireless network (optional)

Caps lock

Num lock

Hard drive

Icon

A

1

Description

■

■

LED on - Notebook is turned on.

LED off - Notebook is turned off or in standby mode.

■

■

LED on - Wireless radio is turned on.

LED off - Wireless radio is turned off.

■

■

LED on - Caps lock is turned on.

LED off - Caps lock is turned off.

■

■

LED on - Numeric keypad is turned on.

LED off - Numeric keypad is turned off.

■

■

LED blinking - The drive is in use.

LED off - The drive is not in use.

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Using the keyboard

Using the keyboard

Your notebook features a full-size keyboard that functions the same as a desktop computer keyboard. Many of the keys have been assigned alternate functions, including shortcut keys for Windows, function keys for specific system operations, and the Num Lock keys for the numeric keypad.

Function keys/ System keys

Navigation keys

Numeric keypad

F

N

key Windows key

Application key

Arrow keys

Tips & Tricks

You can attach an external keyboard to the notebook or port replicator using a USB port. You do not need to shut down the notebook to connect a USB keyboard.

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Key types

The keyboard has several different types of keys. Some keys perform specific actions when pressed alone and other actions when pressed in combination with another key.

Key type

Function keys

Icon

System keys

Navigation keys

Numeric keypad

Arrow keys

Application key

Windows key

F

N

key

Description

Press these keys labeled

F1

to

F12

to perform actions in programs. For example, pressing

F1

may open help.

Each program uses different function keys for different purposes. See the program documentation to find out more about the function key actions.

Press these colored keys in combination with the

F

N

key to perform specific actions. For more information, see

“System key combinations” on page 31

.

Press these keys to move the cursor to the beginning of a line, to the end of a line, up the page, down the page, to the beginning of a document, or to the end of a document.

Use these keys to type numbers when the numeric keypad is turned on. Press

N

UM

L

OCK

to turn on the numeric keypad.

Press these keys to move the cursor up, down, right, or left.

Press this key for quick access to shortcut menus and help assistants in Windows.

Press this key to open the Windows Start menu. This key can also be used in combination with other keys to open utilities like

F

(Search utility),

R

(Run utility), and

E

(Explorer utility).

Press the

F

N

key in combination with a colored system key to perform a specific action.

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Using the keyboard

System key combinations

When you press the

F

N

key and a system key at the same time, your notebook performs the action identified by the text or icon on the key.

Press and hold F

N

, then press this system key...

To...

5

Turn the optional wireless network on or off. For more information, see the printed network guide that came with your notebook.

Warning: Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. 802.11g (also known as wireless Ethernet or Wifi) communication devices are examples of devices that provide wireless communication.

Enter Standby mode. Press the power button to leave

Standby mode. For more information, see “Changing

Power-Saving Settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway

Documentation.

Toggle the notebook display in the following order:

■

■

The LCD

An external monitor or projector (a monitor or projector must be plugged into the monitor port on your notebook)

■

Both displays at the same time

For more information, see

“Viewing the display on a projector or monitor” on page 47 .

Display the power status box in the upper-left corner of your display. The box shows the battery charge level, the

BIOS version, and whether the optional wireless network is being used. Press the key combination again to close this box.

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N


To...

Increase the LCD panel brightness above the normal brightest setting. Use this feature in bright lighting situations, such as outside in bright sunlight.

Press a second time to decrease the brightness below the normal lowest brightness setting. Use this feature in dim lighting situations.

Press a third time to return the display to the normal brightness setting.

Important: Using this feature will affect battery performance.

Play or Pause the CD or DVD.

Stop playing the CD or DVD.

Skip back one CD song or DVD track.

Skip ahead one CD song or DVD track.

Increase the brightness of the display.

Decrease the brightness of the display.

Mute the sound. Press the key combination again to

restore the sound. For more information, see “Adjusting the volume” on page 37

.

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Using the keyboard


N


To...

Increase volume. For more information, see

“Adjusting the volume” on page 37 .

Decrease volume. For more information, see

“Adjusting the volume” on page 37 .

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Using the EZ Pad touchpad

The EZ Pad™ consists of a touchpad, two buttons, and a scroll zone.

Touchpad

Scroll zone

Left button

Right button

When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction. You can use the scroll zone to scroll through documents. Use of the scroll zone may vary from program to program.

34

You can use the EZ-Pad left and right buttons below the touchpad to select objects.

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Using the EZ Pad touchpad

Tips & Tricks

For instructions on how to adjust the double-click speed, pointer speed, right-hand or left-hand configuration, and other touchpad settings, see “Changing the mouse or touchpad settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway

Documentation.

Using the touchpad

To...

Move the pointer on the screen.

Do this...

Select an object on the screen.

Start a program or open a file or folder.

Move your finger around on the touchpad. If you run out of space and need to move the pointer farther, lift your finger, move it to the middle of the touchpad, then continue moving your finger.

Position the pointer over the object.

Quickly press and release the left button once. This action is called clicking.


Press the left button twice in rapid succession. This action is called double-clicking.

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To...

Access a shortcut menu or find more information about an object on the screen.

Do this...

Move an object on the screen.


Quickly press and release the right button once. This action is called right-clicking.


Press the left button and hold it down, then use the touchpad to move

(drag) the object to the appropriate part of the screen.

Release the button to drop the object where you want it.

Tips & Tricks

You received your notebook with the EZ Pad touchpad set to only accept clicking by using the touchpad buttons. You can change this feature to allow tapping on the touchpad to simulate clicking the left button. For more information, see “Changing the mouse or touchpad settings” in Using


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Adjusting the volume

Adjusting the volume

You can use the volume control to adjust the overall volume your notebook.

■

To adjust the overall volume level using hardware controls:

If you are using external speakers, turn the knob on the front of the speakers.

-OR-

Use the mute and volume control buttons on the keyboard. For more information, see


.

Tips & Tricks

For instructions on how to adjust the volume in Windows, see “Adjusting the Volume” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway

Documentation.

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37


Turning your wireless radio on or off

Warning

Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. IEEE 802.11a, IEEE 802.11b, and

IEEE 802.11g communication devices are examples of devices that provide wireless communication.

Warning

In environments where the risk of interference to other devices or services is harmful or perceived as harmful, the option to use a wireless device may be restricted or eliminated. Airports, hospitals, and oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be restricted or eliminated. When in environments where you are uncertain of the sanction to use wireless devices, ask the applicable authority for authorization prior to use or turning on the wireless device.

Your Gateway notebook may have wireless networking built-in.

■

To turn the wireless radio on or off:

Press

F

N

+

F2

. The wireless status indicator turns on or off. For the location of the wireless status indicator, see

“Status indicators” on page 28 .

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Chapter 4

Using Drives and Ports

• Using DVD drives

• Using the media card reader

• Using a PC Card

• Viewing the display on a monitor or projector

• Connecting a video camera to your notebook

39

Chapter 4: Using Drives and Ports

Using the DVD drive

You can use your notebook to enjoy a wide variety of multimedia features.

Important

Some music CDs have copy protection software. You may not be able to play these CDs on your notebook.

Identifying drive types

Your Gateway notebook may contain one of the following drive types.

Look on the front of the drive for one or more of the following logos:

If your drive has this logo...

This is your drive type...

Use your drive for...

ROM/R/RW

Combination

DVD/CD-RW drive

Multi-format

DVD

±

RW/CD-RW drive

Installing programs, playing audio CDs, playing DVDs, accessing data, and recording music and data to recordable

CDs. You cannot use this drive to create DVDs.

Installing programs, playing audio CDs, playing DVDs, accessing data, recording music and data to CD-R or CD-RW discs, and recording video and data to DVD-R,

DVD+R, DVD-RW, or

DVD+RW discs.

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Using the DVD drive

[

Inserting a CD or DVD

Eject button

Manual eject hole

To insert a CD or DVD:

1

Press the eject button on the DVD drive. After the tray opens slightly, pull the disc tray completely open.

2

Place the disc in the tray with the label facing up, then press down carefully on the disc until it snaps into place.

Important

When you place a single-sided disc in the tray, make sure that the label side is facing up. If the disc has two playable sides, place the disc so the name of the side you want to play is facing up.

3

Push the tray in until it is closed.

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Playing a CD

Use a music program or Windows Media Player on your notebook to:

■

■

■

■

Play music CDs

Create MP3 and WMA music files from your music CDs

Edit music track information

Use your music files to build a music library

Tips & Tricks

For more information about playing CDs, see “Using

Windows Media Player” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway

Documentation.

Playing a DVD

A Digital Versatile Disc (DVD) is similar to a standard CD but has greater data capacity. Because of this increased capacity, full-length movies, several albums of music, or several gigabytes of data can fit on a single disc. You can play DVDs with a DVD program or Windows Media Player.

Tips & Tricks

For more information about playing DVDs, see “Using

Windows Media Player” and “Using CyberLink PowerDVD” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation.

Creating CDs and DVDs

You can use a CD and DVD burning program, Windows XP,

Windows Media Player, or Windows Movie Maker to copy or create data

CDs and DVDs, create music CDs, create video DVDs, and more.

Tips & Tricks

For more information about creating CDs and DVDs, see

“Using Windows Media Player”, “Using Nero Express”, and

“Editing videos” in Using Your Computer which has been included on your hard drive. To access this guide, click

Start, All Programs, then click Gateway Documentation.

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Using the memory card reader

Using the memory card reader

You can use memory cards to transfer pictures from a digital camera to your notebook. You can also use the memory card reader to transfer data between your notebook and a device that uses memory cards, such as a

PDA, MP3 player, or cellular telephone.

Memory card types

The memory card reader supports Memory Stick

®

, Memory Stick Pro

®

,

MultiMediaCard™, and Secure Digital™.

Inserting a memory card

■

To insert a memory card:

Insert the memory card into the memory card slot with the label facing up and the arrow on the label pointing towards the notebook.

Using a memory card

To access a file on a memory card:

1

Click

Start

, then click

My Computer

.

2

Double-click the drive letter (for example, the E: drive), then double-click the file name.

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Removing a memory card

Important

Do not use the remove hardware icon in the taskbar to remove the memory card. If you use the remove hardware icon, your notebook may not recognize your memory card reader until you restart your notebook.

To remove a memory card:

1

Push the memory card into the notebook. The memory card pops out slightly.

2

Pull the memory card out of the notebook.

3

Insert the protector into the memory card slot.

Adding and removing a PC Card

Your notebook has a PC Card slot (also known as a PCMCIA card slot).

This slot accepts one Type II card. You do not need to restart your notebook when changing most cards because your notebook supports

hot-swapping. Hot-swapping means that you can insert a PC Card while your notebook is running. If your PC Card does not work after hot-swapping, see the PC Card manufacturer’s documentation for further information.

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Adding and removing a PC Card

■

To insert a PC Card:

Push the card firmly into the PC Card slot label-side up until the outer edge of the card is flush with the side of your notebook.

To remove a PC Card:

1

Click the remove hardware icon in the taskbar, the PC Card name, then click

Stop

.

-OR-

Turn off your notebook.

Important

If the remove hardware icon does not appear on the taskbar, click the show hidden icons button.

2

Release the eject button by pressing the PC Card eject button once.

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3

Eject the PC Card by pressing the eject button again.

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Viewing the display on a projector or monitor

Viewing the display on a projector or monitor

You can use your notebook for giving presentations by connecting an external monitor or projector to your monitor (VGA) port. Your notebook supports simultaneous LCD and external display. Simultaneous display lets you control the presentation from your notebook and at the same time face your audience.

To use a projector or external monitor:

1


2

Plug the projector or monitor cable into the VGA port on your notebook. For the location of the VGA port, see

“Right” on page 12 .

3

Turn on your notebook.

4

Plug the projector’s or monitor’s power cord into an AC power source and turn it on. Windows recognizes the new hardware and searches for its driver. You may need to install the driver from the disc supplied by the manufacturer or download the driver from the manufacturer’s Web site.

5

After the driver is installed, right-click any empty space on the desktop, then click

Properties

. The Display Properties dialog box opens.

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6

Click the

Settings

tab.

48

7

Right-click the second monitor icon (labeled 2), then click

Attached

.

8

Click

Apply

.

9

Adjust properties such as

Screen Resolution

or

Color Quality

if necessary.

10

Click

OK

.

Important

Important

Press

F

N

+

F4

to switch between viewing the display on the

LCD panel and viewing the display on the projector or monitor.

If an external monitor or projector is connected and you close the LCD panel, your notebook may turn off the LCD panel, but will not enter Standby mode.

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Viewing the display on a television

Viewing the display on a television

The S-Video out jack on your notebook or port replicator lets you view your notebook display on a television screen using a standard S-Video cable.

Important

To turn on external video by default, connect the television

(or other external video device) before starting your notebook.

Important

Audio is not transmitted through the S-Video out jack. Use the built-in speakers or a set of headphones or external powered speakers, or connect your notebook to a stereo system using the headphone jack to hear sound while playing a DVD. DVD playback to a VCR will be scrambled by copyright protection software.

To view your notebook display on a television:

1

With your notebook off, connect one end of a standard S-Video cable to the S-Video out jack on your notebook or optional port replicator.

For the location of the S-Video out jack on your notebook see

“Back” on page 13

. For the location of the S-Video out jack on your port replicator, see “Back” on page 98 .

2

Connect the other end of the cable to the Video in jack on your television or VCR.

3

Turn on the television or VCR.

4

Start your notebook.

5

Click

Start

, then click

Control Panel

. The Control Panel window opens.

If your Control Panel is in Category View, click

Appearance and

Themes

.

6

Click/Double-click the

Display

icon. The Display Properties dialog box opens.

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49


7

Click the

Settings

tab.

8

Click

Advanced

. The Multiple Monitors and ATI Mobility Radeon X700

Properties dialog box opens.

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9

Click the

Displays

tab.

Viewing the display on a television

Enable TV

TV

10

Click the Enable TV button if it is not already enabled, then click

Apply

.

Important

If the Enable TV and TV buttons are grayed out, your notebook has not detected the television. Make sure that the television is turned on and connected correctly.

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Modifying television settings

To modify television settings:

1

On the Multiple Monitors and ATI Mobility Radeon X700 Properties dialog box Displays tab, click

TV

.

52

Important

If you are traveling internationally, you may need to change the video standard. For example, many televisions in Asia use PAL instead of NTSC.

2

Click

Apply

.

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Connecting a video camera to your notebook

Connecting a video camera to your notebook

Your notebook has a 4-pin IEEE 1394 port (also known as a Firewire

®

or i.Link

®

port) for connecting devices such as a video camera.

To connect your video camera to your notebook:

1

Connect one end of the IEEE 1394 cable to your video camera. For the location of the IEEE 1394 port, see

“Left” on page 11 .

Important

For more information about using the IEEE 1394 port on your video camera, see your camera’s documentation.

2

Connect the other end of the cable to the IEEE 1394 port the side of your notebook.

on

Tips & Tricks

For more information about editing video, see “Editing videos” in Using Your Computer which has been included on your hard drive. To access this guide, click Start,

All Programs, then click Gateway Documentation.

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Chapter 5

Managing Power

• Checking and recharging the battery

• Recalibrating the battery

• Changing batteries

• Extending the life of the battery

55

Chapter 5: Managing Power

Monitoring the battery charge

Your new Gateway notebook is designed to provide an exceptional balance of performance and portability. Your notebook uses the latest chipset and mobile processor technologies to manage the processor speed and power consumption for a greater battery life experience. This design provides you with maximum performance when plugged into AC power balanced with optimized battery life when on battery power.

Closely monitor the battery charge. When the battery charge gets low, change the battery or connect to AC power immediately to prevent losing any unsaved work. To monitor the battery charge:

■

Double-click the power cord icon or battery icon taskbar. The Power Meter dialog box opens.

in the

Important

If the power cord or battery icon does not appear on the taskbar, click the show hidden icons button. If the icon still does not appear, make sure that Always show icon

on the taskbar is checked on the Advance tab in the

Power Options Properties dialog box.

For more information, see “Changing advanced settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation.

■ Look at the battery charge indicator (see

“Front” on page 10

):

■

LED blue - battery is fully charged.

■

■

LED purple - battery is charging.

LED blinking red - battery charge is very low.

■

LED solid red - battery is malfunctioning.

Wait for a Low Battery warning message to appear.

■

If your battery charge indicator displays what looks like an inaccurate charge, you may need to recalibrate the battery. For more information, see

“Recalibrating the battery” on page 57

.

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Recharging the battery

Recharging the battery

The battery recharges while it is installed and your notebook is connected to AC power. While the battery recharges, the battery charge indicator turns on and the power cord icon in the taskbar has a lightning bolt .

Important

If the power cord or battery icon does not appear on the taskbar, click the show hidden icons button. If the icon still does not appear, make sure that Always show icon

on the taskbar is checked on the Advance tab in the

Power Options Properties dialog box.

For more information, see “Changing notebook power settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start,

All Programs, then click Gateway Documentation.

Recalibrating the battery

If your notebook unexpectedly goes into Standby mode while you are using it but the battery charge is not low, you may need to recalibrate your battery. You should also recalibrate the battery periodically to maintain the accuracy of the battery gauge.

To recalibrate the battery:

1

Connect the AC adapter, then turn on your notebook.

2

As soon as your notebook starts and you see a startup screen, press

F2

. The BIOS Setup utility opens.

3

Open the

Advanced

menu.

4

Highlight

Battery Auto Learning

, then select

Enabled

by pressing the spacebar.

5

Open the

Exit

menu, then highlight

Exit Saving Changes

and press

E

NTER

.

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6

Select

Yes

, then press

E

NTER

.

The battery recalibration process begins and a screen opens showing you the progress. The entire process will take several hours.

Important

Do not interrupt the battery recalibration process. If recalibration is interrupted, you must start the process over again.

When the recalibration has finished, the message “Press [Esc] key to exit” appears.

7

Press

E

SC

. The battery charge indicator now displays an accurate battery charge. If the battery charge indicator does not show an accurate charge, contact Gateway Customer Care.

Changing batteries

If your notebook is connected to AC power, you can change the battery while your notebook is turned on. If your notebook is not plugged into an AC outlet, you must turn your notebook off while changing the battery.

Warning

Danger of explosion if battery is incorrectly replaced.

Replace only with a battery specifically manufactured for your Gateway notebook. Discard used batteries according to local hazardous material regulations.

The battery used in this device may present a fire or chemical burn hazard if mishandled. Do not disassemble, heat above 212°F (100°C), or incinerate. Dispose of used battery promptly. Keep away from children.

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Changing batteries

To change the battery:

1

Disconnect your notebook from the optional port replicator (see

“Disconnecting from the port replicator” on page 78

).

2

If your notebook is on and is connected to AC power, go to

Step 3 .

-OR-

If your notebook is on and is not plugged into an AC outlet, save your work and turn off your notebook.

3

Close the LCD panel.

4


5

Slide the battery lock to the unlocked position.

6

Slide the battery release latch, then slide the battery out of the notebook.

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7

Slide a recharged battery into the notebook until it snaps into place.

8

Slide the battery lock to the locked position.

9

Turn your notebook over.

10

Open the LCD panel and press the power button.

Extending battery life

Conserving battery power

To conserve power while using the battery to power your notebook:

■

■

■

Dim the display as low as is comfortable.

Remove PC Cards when you do not need them. Many PC Cards use a small amount of power while inserted, even if they are not being used.

Modify the power management settings for maximum power savings.

Tips & Tricks

For more information about using power management settings, see “Changing Power-Saving Settings” in Using


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■

■

Extending battery life

Close the LCD panel to turn off the display while you are not using your notebook. The display stays off until you open the panel again.

Use Hibernate mode for maximum power savings while your notebook is not in use.

■

■

Tips & Tricks

For more information about using Hibernate mode, see

“Changing notebook power settings” in Using Your

Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click

Gateway Documentation.

Use the DVD drive only when necessary. This drive uses a large amount of power.

Recharge the battery often, take an extra battery, and fully recharge the batteries before traveling. For more information, see

“Recharging the battery” on page 57

and “Changing batteries” on page 58 .

Tips & Tricks

For more information about traveling with your notebook, see “Traveling with your notebook” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway

Documentation.

Using alternate power sources

To extend battery life, use alternate power sources whenever possible.

■

■

■

If traveling internationally, take electrical adapters. Save the battery for times when you cannot use a power adapter. If you plan on taking your AC power adapter, also take a single-plug surge protector.

If you will have access to an EmPower™ in-flight power receptacle, an automobile power outlet, or an automobile cigarette lighter, use a power inverter. Save the battery for times when you cannot use a power adapter.

To find AC power outlets in airports, look for them next to support pillars, in large areas such as boarding gates, and under banks of telephones.

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61


Changing power modes

You can use the following power modes to lengthen the life of your notebook’s battery:

■

■

Standby - while your notebook is in Standby, it switches to a low power state where devices, such as the display and drives, turn off.

Hibernate - (also called save to disk) writes all current memory (RAM) information to the hard drive, then turns your notebook completely off. The next time you turn on your notebook, it reads the memory information from the hard drive and opens the programs and documents that were open when you activated Hibernate mode.

Using power saving modes

Always save your work before using Standby mode. In Standby mode, your notebook reduces or turns off the power to most devices except memory. However, the information in memory is not saved to the hard drive. If power is interrupted, the information is lost.

When in Hibernate mode, your notebook saves all memory information to the hard drive, then turns the power completely off.

If your notebook is...

...and you want to...

...then

On Enter Standby mode Press

F

N

+F3

.

On

In Standby or

Hibernate mode

Enter Hibernate mode (must be activated)

Exit Standby or

Hibernate mode

Click Start, then click

Turn Off Computer. Press and hold

S

HIFT

, then click Hibernate.

Press the power button.

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Chapter 6

Upgrading Your Notebook

• Adding and replacing memory

• Replacing the hard drive

63

Chapter 6: Upgrading Your Notebook

Preventing static electricity discharge

Important

Before installing memory or replacing the hard drive, you should read and understand the information in this section.

The components inside your notebook are extremely sensitive to static electricity, also known as electrostatic discharge (ESD).

Warning

To avoid exposure to dangerous electrical voltages and moving parts, turn off your notebook and unplug the power cord, modem cable, and network cable before opening the case.

Warning

To prevent risk of electric shock, do not insert any object into the vent holes of the notebook.

Before installing memory or replacing the hard drive, follow these guidelines:

■

■

■

■

■

Avoid static-causing surfaces such as carpeted floors, plastic, and packing foam.

Remove components from their antistatic bags only when you are ready to use them. Do not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection.

Always hold components by their edges. Avoid touching the edge connectors. Never slide components over any surface.

Wear a grounding wrist strap (available at most electronics stores) and attach it to a bare metal part of your workbench or other grounded connection.

Touch a bare metal surface on your workbench or other grounded object.

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Adding or replacing memory

Adding or replacing memory

Your notebook uses memory modules called SO-DIMMs (Small Outline

Dual Inline Memory Modules). The modules are available in various capacities and any module can be placed in the slot. Use only memory modules designed for your Gateway notebook for upgrading your memory.

Memory bay

To add or replace memory modules:

1

Follow the guidelines under “Preventing static electricity discharge” on page 64

.

2


3

Disconnect the AC adapter, modem cable, and network cable.

4

Disconnect all peripheral devices and remove any PC cards.

5


“Disconnecting from the port replicator” on page 78

).

6


7

Remove the battery (see

“Changing batteries” on page 58 ).

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65


8

Loosen the seven memory bay cover screws (these screws cannot be removed), then remove the memory bay cover.

9

If you are removing a module, gently press outward on the clip at each end of the memory module until the module tilts upward.

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10

Pull the memory module out of the slot.

Adding or replacing memory

11

Hold the new or replacement module at a 30-degree angle and press it into the empty memory slot. This module is keyed so it can only be inserted in one direction. If the module does not fit, make sure that the notch in the module lines up with the tab in the memory bay.

Important

Use only memory modules designed for your

Gateway notebook.

12

Gently push the module down until it clicks in place.

13

Replace the memory bay cover, then tighten the cover screws.

14

Insert the battery, then turn your notebook over.

15

Reconnect the optional port replicator.

16

Connect the power adapter, modem cable, and network cable, then turn on your notebook.

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Replacing the hard drive kit

If you would like more hard drive capacity, you can replace your original drive with a higher-capacity drive.

Hard drive

68

To replace the hard drive kit:

1

Back up any data you want to transfer to the new hard drive. For more information, see “Backing up files” in Using Your Computer which has been included on your hard drive. To access this guide, click

Start

,

All Programs

, then click

Gateway Documentation

.

2

Follow the guidelines under

“Preventing static electricity discharge” on page 64 .

3


4

Disconnect the AC adapter, modem cable, and network cable.

5

Disconnect all peripheral devices and remove any PC cards.

6


“Disconnecting from the port replicator” on page 78 ).

7


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Replacing the hard drive kit

8

Remove the battery (see

“Changing batteries” on page 58 ).

9

Loosen the hard drive bay cover screw (this screw cannot be removed), then remove the hard drive bay cover.

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10

Pull the old hard drive kit away from the hard drive connector, then lift the hard drive kit out of your notebook.

11

If your new hard drive already includes the hard drive kit bracket,

go to Step 16

.

-OR-

If you need to move the hard drive kit bracket from your old hard

drive to your new hard drive, go to Step 12

.

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Replacing the hard drive kit

12

Remove the screws that secure the hard drive to the hard drive kit bracket.

Screws

Screws www.gateway.com

71


13

Remove the bracket from the old drive.

72

14

Insert the new drive label side up onto the kit bracket so the screw holes line up.

15

Replace the screws that secure the kit bracket to the drive.

16

Slide the new hard drive kit into your notebook.

17

Replace the hard drive bay cover, then tighten the cover screw.

18

Insert the battery, then turn your notebook over.

19

Reconnect the optional port replicator.

20

Connect the power adapter, modem cable, and network cable, then turn on your notebook.

21

For instructions on installing Windows, your drivers, and your applications, see the instructions in the restore booklet that came with your notebook.

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Chapter 7

Using the Optional Port

Replicator

• Identifying features

• Connecting and disconnecting the port replicator

• Securing the port replicator with a locking cable

73

Chapter 7: Using the Optional Port Replicator

Front

Docking release latch

Power button

Kensington lock ring

Docking port

Component

Power button

Docking release latch

Kensington™ lock ring

Icon

Docking port

Description

Press to turn the power on or off.

Press the release latch to release the notebook.

Secure your port replicator and notebook to an object by running a Kensington cable through this ring and locking it to the slot on the notebook. For more information, see

“Securing your port replicator” on page 79 .

Connect the notebook to this port.

Warning: Power is passed through this port. This docking connection is certified to UL 1950 for use only with notebooks designed for your Gateway port replicator.

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Back

Back

S-Video out jack

Headphone jack

IEEE 1394 port

Modem jack

Ethernet jack

USB ports

Parallel

Monitor port port

Serial port

Line in jack Power

USB ports connector

Component

S-Video out jack

Icon

IEEE 1394 port

Headphone jack

Modem jack

Ethernet jack

USB ports

Description

Plug a standard S-Video device, such as a television, into

this jack. For more information, see “Viewing the display on a television” on page 49 .

Plug an IEEE 1394 (also known as Firewire

®

or i.Link

®

) device (such as a digital camcorder) into this 4-pin

IEEE 1394 port.

Plug amplified speakers or headphones into this jack.

The built-in speakers are turned off when speakers or headphones are plugged into this jack.

Plug a modem cable into this jack. For more information, see

“Connecting the dial-up modem” on page 23 .

Plug a 10/100/1000 Ethernet network cable into this jack.

The other end of the cable can be plugged into a cable modem, DSL modem, or an Ethernet network jack. For more information, see

“Connecting to a cable or DSL modem or to an Ethernet network” on page 24

.


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75


Component

Monitor port


Plug an analog VGA monitor or projector into this port.

Parallel port Plug a parallel device (such as a printer) into this port.

Serial port

Line in jack

Power connector

Plug a serial device (such as a digital camera) into this port.

Plug an external audio input source (such as a stereo) to this jack so you can record sound on your notebook or play sound through the notebook speakers.

Plug the AC adapter cable into this connector.

Connecting to the port replicator

You can attach your notebook to the port replicator while your notebook is off, on, or in Standby mode.

Attaching to the port replicator

To attach your notebook to the port replicator:

1

Connect external devices to the ports on the port replicator.

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Connecting to the port replicator

2

Rest the front edge of the notebook on your desktop, then align the mark on the left hinge cover with the corresponding mark on the port replicator.

3

Press down on the notebook until it snaps into place.

Caution

Press down on the outside edges of the notebook. Do not press in the middle or you may damage the LCD screen.

Important

The notebook may detect additional devices and add drivers after being attached to the port replicator. This process must be completed for components to work correctly. Follow any on-screen instructions, if necessary.

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Disconnecting from the port replicator

You can separate your notebook from the port replicator while your notebook is off or on (not in Standby or Hibernate mode).

To separate your notebook from the port replicator:

1

If your notebook is off, go to

Step 2

.

-OR-

If your notebook is on, click

Start

, then click

Undock Computer

. The

Undock Computer menu item appears in the Start menu only while the notebook is docked.

2

Press down on the docking release latch. The notebook will spring up slightly.

78

3

Lift the notebook off of the port replicator.

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Securing your port replicator

Securing your port replicator

You can secure your notebook and port replicator to an object by using the security ring located on the left side of the port replicator and the

Kensington lock slot located on the left side of your notebook.

To secure your notebook and port replicator:

1

Open the security ring on the port replicator.

2

Attach your notebook to the port replicator.

3

Secure one end of the Kensington cable to a solid object, then run the other end of the cable through the security ring and lock it into the slot provided on the left side of your notebook.

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Chapter 8

Maintaining Your Notebook

• Caring for your notebook

• Cleaning your notebook

• Protecting your notebook from viruses

• Updating Windows

• Restoring your system

81

Chapter 8: Maintaining Your Notebook

Caring for your notebook

To extend the life of your notebook:

■

■

■

■

■

■

■

■

■

Be careful not to bump or drop your notebook, and do not put any objects on top of it. The case, although strong, is not made to support extra weight.

When transporting your notebook, we recommend that you put it in a carrying case.

Keep your notebook away from magnetic fields. Magnetic fields can erase data on hard drives.

Never turn off your notebook when the drive indicator is on because data on the hard drive could be lost or corrupted.

Avoid subjecting your notebook to extreme temperature changes.

The case (and LCD panel) can become brittle and easy to break in cold temperatures and can melt or warp in high temperatures.

Damage due to either extreme is not covered by your warranty. As a general rule, your notebook is safest at temperatures that are comfortable for you.

Keep all liquids away from your notebook. When spilled onto computer components, almost any liquid can result in expensive repairs that are not covered under your warranty.

Avoid dusty or dirty work environments. Dust and dirt can clog the internal mechanisms and can lead to permanent damage to the notebook.

Do not block the ventilation fan slots. If these slots are blocked, your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook.

When storing your notebook for an extended period of time, unplug

AC power and remove the battery after discharging it partway.

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Cleaning your notebook

Cleaning your notebook

■

■

■

■

Keeping your notebook clean and the vents free from dust helps keep your notebook performing at its best. You may want to gather these items and put together a notebook cleaning kit:

A soft, lint-free cloth

An aerosol can of air that has a narrow, straw-like extension

Cotton swabs

A DVD drive cleaning kit

Cleaning the exterior

Warning

When you shut down your notebook, the power turns off, but some electrical current still flows through your notebook. To avoid possible injury from electrical shock, unplug the power cord, modem cable, and network cable from the wall outlets.

Always turn off your notebook and other peripherals before cleaning any components. Also, remove the battery before cleaning any components.

Use a damp, lint-free cloth to clean your notebook and other parts of your system. Do not use household abrasive or solvent cleaners because they can damage the finish on components.

Your notebook is cooled by air circulated through the vents on the case, so keep the vents free of dust. With your notebook turned off and unplugged, brush the dust away from the vents with a damp cloth. Be careful not to drip any water into the vents. Do not attempt to clean dust from the inside of your notebook.

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83


Cleaning the keyboard

You should clean the keyboard occasionally by using an aerosol can of air with a narrow, straw-like extension to remove dust and lint trapped under the keys.

If you spill liquid on the keyboard, turn off your notebook and turn the notebook upside down. Let the liquid drain, then let the keyboard dry before trying to use it again. If the keyboard does not work after it dries, you may need to replace it.

Cleaning the notebook screen

Use a soft cloth and water to clean the LCD screen. Squirt a little water on the cloth (never directly on the screen), and wipe the screen with the cloth.

Caution

A notebook LCD screen is made of specially coated glass and can be scratched or damaged by abrasive or ammonia-based glass cleaners.

Cleaning CDs or DVDs

Wipe from the center to the edge, not around in a circle, using a product made especially for the purpose.

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Protecting your notebook from viruses

Protecting your notebook from viruses

A virus is a program that attaches itself to a file on a computer, then spreads from one computer to another. Viruses can damage data or cause your notebook to malfunction. Some viruses go undetected for a period of time because they are activated on a certain date.

■

■

Protect your notebook from a virus by:

■

Registering your copy of Norton

®

Internet Security and subscribing to the virus definition update service. You received a free limited time subscription to the Norton Internet Security service when you purchased your notebook.

■

Using the Norton Internet Security program to check files and programs that are attached to e-mail messages or downloaded from the Internet.

Checking all programs for viruses before installing them.

Disabling macros on suspicious Microsoft Word and Excel files.

These programs will warn you if a document that you are opening contains a macro that might have a virus.

■

■

Periodically updating the Norton Internet Security program to protect against the latest viruses.

Making sure the Windows Security Center is configured to provide you with the highest level of protection.

Tips & Tricks

For more information about modifying security settings, see “Modifying Security Settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway

Documentation.

Help and

Support

For more information about protecting your notebook against viruses, click Start, then click Help and Support.

Type the keyword

viruses

in the Search box

, then click the arrow.

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To scan for viruses:

1

Click

Start

,

All Programs

,

Norton Internet Security

, then click

Norton

Internet Security

. Norton Internet Security opens.

2

Click

Norton AntiVirus

.

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3

Click

Scan for Viruses

.

Protecting your notebook from viruses

4

Click the type of scan you want to make in the Scan for Viruses area.

To remove a virus:

1

If Norton Internet Security finds a virus, follow all on-screen instructions to remove the virus.

2

Turn off your notebook and leave it off for at least 30 seconds.

3

Turn on your notebook and rescan for the virus.

To update Norton Internet Security:

Important

You received a free limited time subscription to the Norton

Internet Security service when you purchased your notebook. To update Norton Internet Security after the free subscription period, you must extend your subscription.

1

Make sure that you are connected to the Internet.

2

Click

Start

,

All Programs

,

Norton Internet Security

, then click

Norton

Internet Security

. Norton Internet Security opens.

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87


3

Click

LiveUpdate

. The LiveUpdate wizard opens.

4

Follow the on-screen instructions to update your Norton Internet

Security program with the latest virus protection files.

5

When the program has finished, click

Finish

.

Updating Windows

Windows Update is the online extension of Windows that helps you keep your notebook up-to-date. Use Windows Update to choose updates for your notebook’s operating system, software, and hardware. New content is added to the site regularly, so you can always get the most recent updates and fixes to protect your notebook and keep it running smoothly.

Windows Update scans your notebook and provides you with a tailored selection of updates that apply only to the software and hardware on your notebook.

To run Windows Update:

1

Connect to the Internet.

2

Click

Start

,

All Programs

, then click

Windows Update

.

3

Follow the on-screen instructions.

Help and

Support

For more information about Windows Update in

Windows XP, click Start, then click Help and Support.

Type the keyword

Windows Update

in the HelpSpot

Search box , then click the arrow.

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Restoring your system

Restoring your system

Microsoft System Restore

If your notebook is not working correctly after you install a program or change a setting in the Control Panel, you may need to use Microsoft

System Restore to restore the notebook to an earlier configuration.

To run Microsoft System Restore:

1

Click

Start

,

All Programs

,

Accessories

,

System Tools

, then click

System

Restore

.

2


Help and

Support

For more information about System Restore, click Start, then click Help and Support. Type the keyword

System

Restore

in the HelpSpot Search box


Reinstalling programs and drivers

If a program or device on your notebook is not working correctly, you may need to reinstall your program or driver.

To reinstall your program or driver:

1

Click

Start

,

All Programs

,

System Recovery

, then click

Application &

Driver Recovery

.

2


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Restoring your notebook to the original configuration

If Windows does not start or if the two previous procedures do not correct the problem, you may need to restore your notebook to the original configuration.

To restore your notebook to the original configuration:

1

Turn on your notebook, then press

F11

.

2


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Chapter 9

Troubleshooting

• Troubleshooting typical hardware and software problems

• Getting telephone support

• Using automated troubleshooting systems

91

Chapter 9: Troubleshooting

Safety guidelines

While troubleshooting your notebook, follow these safety guidelines:

■

■

■

Never remove the memory bay or hard drive bay cover while your notebook is turned on, while the battery is installed, and while the modem cable, network cable, and AC power adapter are connected to your notebook.

Make sure that you are correctly grounded before accessing internal components. For more information about preventing damage from static electricity, see

“Preventing static electricity discharge” on page 64 .

After you complete any maintenance tasks where you remove the memory bay or hard drive bay cover, make sure that you replace the cover, reinstall any screws, then replace the battery before you start your notebook.

Warning

Do not try to troubleshoot your problem if power cords or plugs are damaged, if your notebook was dropped, or if the case was damaged. Instead, unplug your notebook and contact a qualified computer technician.

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First steps

First steps

■

■

If you have problems with your notebook, try these things first:

■

■

■

■

■

Make sure that the AC power adapter is connected to your notebook and an AC outlet and that the AC outlet is supplying power.

If you use a power strip or surge protector, make sure that it is turned on.

If a peripheral device (such as a keyboard or mouse) does not work, make sure that all connections are secure.

Make sure that your hard drive is not full.

If an error message appears on the screen, write down the exact message. The message may help Gateway Customer Care in diagnosing and fixing the problem.

If you added or removed peripheral devices, review the installation procedures you performed and make sure that you followed each instruction.

If an error occurs in a program, see the program’s printed documentation or the online help.

Help and

Support

For more information about troubleshooting, click Start, then click Help and Support. Type the keyword

troubleshooting



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Troubleshooting

Audio

Audio troubleshooting is covered under

“Sound” on page 111

.

Battery

Battery troubleshooting is covered under “Power” on page 109 .

CD drives

CD drive troubleshooting is covered under “DVD drives” on page 96 .

Device installation

You have computer problems after adding a new device

Sometimes a new device, such as a PC Card, can cause a system resource

(IRQ) conflict. Check IRQ usage to determine if there is an IRQ conflict.

To check IRQ usage:

1

Click

Start

, then click

Control Panel

. The Control Panel window opens. If your Control Panel is in Category View, click

Performance and Maintenance

.

2

Click/Double-click

System

, click the

Hardware

tab, then click

Device Manager

. The Device Manager window opens.

3

Click

View

, then click

Resources by type

. Double-click

Interrupt request (IRQ)

. All IRQs and their hardware assignments are displayed.

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Help and

Support

Troubleshooting

For more information about IRQs, click Start, then click

Help and Support. Type the keyword

IRQs

in the Search box , then click the arrow.

To free IRQ resources for the new device:

1

In the Device Manager window, check the device list for a resource conflict. A resource conflict appears as a black exclamation point in a yellow circle.

2

Remove the device you are trying to install, then determine which one of the existing devices or ports you can disable.

3

Right-click the device or port you want to disable, then click

Disable

. The device or port is disabled.

Display

The screen is too dark

Adjust the brightness using the system keys. For more information, see

“System key combinations” on page 31 .

The screen resolution is not correct

Change the screen resolution from the Display Properties dialog box.

Tips & Tricks

For instructions on changing the screen resolution, see

“Adjusting the screen resolution” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway

Documentation.

The text on the display is dim or difficult to read

■ Adjust the brightness and contrast using the system keys. For more information, see


.

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95


■ Change the display settings.

■

Tips & Tricks

For instructions on changing the display settings, see

“Adjusting the screen and desktop settings” in Using Your



Move your notebook away from sources of electrical interference, such as televisions, unshielded speakers, microwaves, fluorescent lights, and metal beams or shelves.

The display has pixels that are always dark or too bright

This condition is normal and inherent in the TFT technology used in active-matrix LCD screens. Gateway’s inspection standards keep these to a minimum. If you feel these pixels are unacceptably numerous or dense on your display, contact Gateway Customer Care to identify whether a repair or replacement is justified based on the number of pixels affected.

The display is blank

■ Adjust the brightness using the system keys. For more information, see

“System key combinations” on page 31.

■

■

Make sure the notebook is not in standby or hibernate mode. For more information, see

“Changing power modes” on page 62 .

The notebook may be sending its display to an external monitor or projector. Press

F

N

+

F4

several times to toggle through the attached display, an external monitor or projector, or both.

DVD drives

Your notebook does not recognize a disc

■

The disc may not be seated correctly in the tray. When you place a disc on the tray, make sure that you press the disc firmly onto the spindle so the retainers hold the disc in place.

■

Make sure that the disc label is facing up, then try again.

■

Try a different disc. Occasionally discs are flawed and cannot be read by the drive.

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■

■

■

Troubleshooting


Your notebook may be experiencing some temporary memory problems. Shut down and restart your notebook.

Clean the disc. For more information, see

“Cleaning CDs or DVDs” on page 84

.

An audio CD does not produce sound

■ Make sure that the CD label is facing up, then try again.

■

■

■


Make sure that the volume control on your notebook is turned up.



Make sure that the Windows volume control is turned up.

■

■

■

■

■

■

Tips & Tricks

For instructions on how to adjust the volume control in

Windows, see “Adjusting the volume” in Using Your



Make sure that Mute controls are turned off. For more information about the mute setting, see


Make sure that headphones are not plugged into the headphone jack on the notebook or optional port replicator.

If you are using powered speakers, make sure that they are plugged in and turned on.

Clean the disc. For more information, see

“Cleaning CDs or DVDs” on page 84

.

Your notebook may be experiencing some temporary memory problems. Shut down and restart your notebook.

Reinstall the audio device drivers. For more information, see

“Downloads” on page 4 .

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■

■

A DVD movie will not play

■ Make sure that the label or side you want to play is facing up, then try again.

■

Shut down and restart your notebook.

Clean the DVD. For more information, see

“Cleaning CDs or DVDs” on page 84 .

DVD discs and drives contain regional codes that help control DVD title exports and help reduce illegal disc distribution. To be able to play a DVD, the disc’s regional code and your DVD drive’s regional code must match.

The regional code on your DVD drive is determined by your notebook’s delivery address. The regional code for the United States and Canada is 1. The regional code for Mexico is 4. Your DVD drive’s regional code must match the regional code of the disc. The regional code for the disc is on the disc, disc documentation, or packaging.

■

If the DVD movie does not play, the disc’s regional code and your

DVD drive’s regional code may not match.

Make sure that a DVD player program has been installed on your notebook.

Tips & Tricks

For instructions on playing a DVD, see

“Playing a DVD” on page 42 .

A DVD does not produce sound on a TV

■ Audio is not transmitted through the TV out jack. Use the built-in speakers, a set of headphones or external powered speakers, or connect your notebook to a stereo system to hear sound while playing a DVD.

You cannot eject a CD or DVD

Your notebook must be turned on to remove CDs and DVDs. If you do not want to turn on your notebook, manually eject the disc by inserting an opened paper clip into the manual eject hole. See

“Inserting a CD or

DVD” on page 41

for the location of the manual eject hole.

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Troubleshooting

File management

A file was accidentally deleted

If a file was deleted while holding down the

S

HIFT

key, the file cannot be restored.

To restore deleted files:

1

Double-click the

Recycle Bin

icon.

2

Right-click the file you want to restore, then click

Restore

. The file is restored to the place where it was originally deleted from.

If the Recycle Bin was emptied before you tried to restore a file, the file cannot be restored.

Help and

Support

For more information about restoring deleted files, click

Start, then click Help and Support. Type the keyword

System Restore



Hard drive

You see an “Insufficient disk space” error message

■ Delete unnecessary files from the hard drive using Disk Cleanup.

■

Tips & Tricks

For instructions on deleting unnecessary files, see “Using

Disk Cleanup” in Using Your Computer which has been included on your hard drive. To access this guide, click

Start, All Programs, then click Gateway Documentation.

Empty the Recycle Bin by right-clicking the

Recycle Bin

icon, then clicking

Empty Recycle Bin

.

Caution

All deleted files will be lost when you empty the Recycle

Bin.

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99


■ Save your files to another drive. If the hard drive is full, copy any files not regularly used to backup media, then delete them from the hard drive.

Help and

Support

For more information about file management, click Start, then click Help and Support. Type the keyword

file management

in the Search box then click the arrow.

,

You see a “Data error” message

This may be the result of a defective area on the hard drive. To fix hard drive problems, run the Error checking program.

Tips & Tricks

For instructions on fixing hard drive problems, see

“Checking the hard drive for errors” in Using Your



The hard drive cannot be accessed, or you see a “General failure reading drive C” error message

■ Make sure that the hard drive is installed correctly. Remove it, firmly reinsert it, then restart your notebook. For more information, see

“Replacing the hard drive kit” on page 68 .

■ If your notebook has been subjected to static electricity or physical shock, you may need to reinstall the operating system.

Internet

You cannot connect to the Internet

■

If you are using a dial-up modem, make sure that the modem cable is plugged into the modem jack and not the Ethernet network jack.

See “Back” on page 13

to make sure that the connections have been made correctly.

-OR-

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■

■

Troubleshooting

If you are using a cable or DSL modem, make sure that the modem cable is plugged into the Ethernet network jack and not the modem

jack. See “Back” on page 13 to make sure that the connections have

been made correctly.

Make sure that you do not have a problem with your modem. For

more information, see “Modem (dial-up)” on page 103

.

Make sure that your account with your Internet service provider (ISP) is set up correctly. Contact your ISP technical support for help.

Help and

Support

For more information about troubleshooting Internet connections, click Start, then click Help and Support.

Type the keyword

troubleshooting connections

in the

Search box , then click the arrow.

You see an “Unable to locate host” message and are unable to browse the Internet

This problem can occur when you have typed a URL (Web address) incorrectly, you have lost your Internet connection, or your ISP is having technical difficulties.

Double-check the URL or try a different URL. If the error message still appears, disconnect from the ISP connection and close your browser, then reconnect and open the browser. If you still get the error, your ISP may be having technical difficulties.

■

■

Connecting to a Web site takes too long

Many factors can affect Internet performance:

■

■

The condition of the telephone lines in your residence or at your local telephone service

The condition of the Internet computers to which you connect and the number of users accessing those computers

The complexity of graphics and multimedia on Web pages

Having multiple Web browsers open, performing multiple downloads, and having multiple programs open on your notebook

People are sending you e-mail messages, but you have not received any mail

■ Click the receive button in your e-mail program.

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101


■ Make sure that your account with your Internet service provider (ISP) is set up correctly. Contact your ISP for technical support.

Keyboard

■

■

The external keyboard does not work

■ Make sure that the keyboard cable is plugged in correctly.

■

■

Remove all extension cables and switchboxes.

Clean the keyboard by using an aerosol can of air with a narrow, straw-like extension to remove dust and lint trapped under the keys.

Try a keyboard that you know works to make sure that the keyboard port works.

If you spilled liquid in the keyboard, turn off your notebook and unplug the keyboard. Clean the keyboard and turn it upside down to drain it. Let the keyboard dry before using it again. If the keyboard does not work after it dries, you may need to replace it.

A keyboard character keeps repeating or you see a “Keyboard stuck” or “Key failure” error message

■ Make sure that nothing is resting on the keyboard.

■ Make sure that a key is not stuck. Press each key to loosen a key that might be stuck, then restart your notebook.

You are pressing a letter key and a number appears on the screen

■

The numeric keypad is turned on. See “Key types” on page 30

for instructions on turning off your numeric keypad.

Memory

You see a “Memory error” message

■ Make sure that the memory module is inserted correctly in the memory bay slot. For more information, see

“Adding or replacing memory” on page 65 .

■ Use a third-party diagnostic program to help determine if a memory module is failing.

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Troubleshooting

You see a “Not enough memory” error message

Close all programs, then restart your notebook.

Help and

Support

For more information about troubleshooting memory errors, click Start, then click Help and Support. Type the keyword

memory error



Memory card reader

Drive letter for the memory card slot does not appear in the My

Computer window

■

Reboot your notebook.

Modem (dial-up)

■

■

Your modem does not dial or does not connect

■ Make sure that the modem cable is plugged into the modem jack and not the Ethernet network jack. See

“Back” on page 13


■

■

Make sure that your notebook is connected to the telephone line and the telephone line has a dial tone.

Make sure that the modem cable is less than 6 feet (1.8 meters) long.

Remove any line splitters or surge protectors from your telephone line, then check for a dial tone by plugging a working telephone into the telephone wall jack.

If you have additional telephone services such as call waiting, call messaging, or voice mail, make sure that all messages are cleared and call waiting is disabled before using the modem. Contact your telephone service to get the correct code to temporarily disable the service. Also make sure that the modem dialing properties are set appropriately.

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103


To check the dialing properties:

1

Click

Start

, then click

Control Panel


Printers and Other Hardware

.

2


Phone and Modem Options

icon, then click the

Dialing Rules

tab.

3

Click the location from which you are dialing, then click

Edit

.

4

Make sure that all settings are correct.

104

Help and

Support

For more information about dialing properties, click Start, then click Help and Support. Type the keyword

dialing

in the Search box arrow.

, then click the

■

■

■

■

Disconnect any answering machine, fax machine, or printer that is on the same line as the modem. Do not connect these devices to the same telephone line as the modem.

Make sure that you are not using a digital, rollover, or PBX line.

These lines do not work with your modem.

Check for line noise (scratchy, crackling, or popping sounds). Line noise is a common problem that can cause the modem to connect at a slower rate, abort downloads, or even disconnect. The faster the modem, the less line noise it can tolerate and still work correctly.

Listen to the line using your telephone. Dial a single number (such as 1). When the dial tone stops, listen for line noise. Wiggle the modem cable to see if that makes a difference. Make sure that the connectors are free from corrosion and all screws in the wall or telephone wall jack are secure.

You can also call your telephone service and have the telephone line checked for noise or low line levels.

Try another telephone line (either a different telephone number in your house or a telephone line at a different location). If you can connect on this line, call your telephone service to fix the original line.

www.gateway.com

■

Troubleshooting

Try connecting with the modem at a lower connection speed. If reducing the connect speed lets you connect, call your telephone service. The telephone line may be too noisy.

You cannot connect to the Internet

■ The ISP may be having technical difficulties. Contact your ISP for technical support.

■

■

See if the modem works with a different communications program.

The problem may be with just one program.

Review the troubleshooting information under

“Internet” on page 100 .

Your 56K modem does not connect at 56K

Current FCC regulations restrict actual data transfer rates over public telephone lines to 53K. Other factors, such as line noise, telephone service provider equipment, or ISP limitations, may lower the speed even further.

If your notebook has a v.90 modem, the speed at which you can upload

(send) data is limited to 33.6K. If your notebook has a v.92 modem, the speed at which you can upload data is limited to 48K. Your ISP may not support 48K uploads.

Your fax communications program only sends and receives faxes at

14,400 bps when you have a 56K modem

Current fax technology only supports a maximum send and receive rate of 14,400 bps.

The modem is not recognized by your notebook

■ Make sure that the line connected to the modem is working and

plugged into the appropriate port on your notebook. See “Left” on page 11


■

■

If the modem shares the telephone line with another device, make sure that the telephone line is not in use (for example, someone is on the telephone, or another modem is in use).

Use the modem cable that came with your notebook. Some telephone cables do not meet required cable standards and may cause problems with the modem connection.

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■

■


Run Windows modem diagnostics.

To run modem diagnostics:

1

Close all open programs.

2

Click

Start

, then click

Control Panel



.

3




Modems

tab.

4

Click your modem, then click

Properties

. The Modem Properties dialog box opens.

5

Click the

Diagnostic

tab, then click

Query Modem

. If information about the modem appears, the modem passed diagnostics. If no modem information is available, a white screen appears with no data, or if you get an error such as port already open or the modem

has failed to respond, the modem did not pass diagnostics.

Help and

Support

For more information about modem troubleshooting, click


modem troubleshooting



The modem is noisy when it dials and connects

When your modem tries to connect to another modem, it begins

handshaking. Handshaking is a digital “getting acquainted” conversation between the two modems that establishes connection speeds and communication protocols. You may hear unusual handshaking sounds when the modems first connect. If the handshaking sounds are too loud, you can turn down the modem volume.

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Troubleshooting

To turn down the modem volume:

1

Click

Start

, then click

Control Panel



.

2




Modems

tab.

3

Click the modem you want to adjust, then click

Properties

.

4

Click the

Modem

tab, then adjust the

Speaker volume

control.

5

Click

OK

twice to close the Phone and Modem Options dialog box.

Mouse

See also

“Touchpad” on page 112

.

The external mouse does not work

■

Make sure that the mouse cable is plugged in correctly.

■


■

Remove all extension cables and switch boxes.

■

Try a mouse you know is working to make sure that the mouse port works.

The external mouse works erratically

■ Clean the mouse.

■ Some mouse pad patterns “confuse” optical mice. Try the mouse on a different surface.

Networks

You cannot connect to your company network

Every network is unique. Contact your company computer department or network administrator for help.

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107


You cannot connect to your home network

■ If your notebook is a member of a domain at your workplace, you may not be able to connect your notebook to your home network workgroup to access shared files or printers on your home network.

You may, however, be able to access the Internet through your home network.

Caution

If your notebook was a member of a domain before you join a workgroup, it is disjoined from the domain and your computer account disabled. Contact your company computer department or network administrator for more information.

■

Every home network is unique. See the documentation that came with your network equipment for troubleshooting information.

Help and

Support

For more information about network troubleshooting, click


network troubleshooting



Passwords

Your notebook does not accept your password

Make sure that

C

APS LOCK

and

N

UM LOCK

are turned off, then retype the password.

You forgot your startup password

The password feature (which is set in the BIOS Setup utility) is very secure, with no easy way to recover a forgotten password. You must return your notebook for repair. Call Gateway Customer Care for instructions.

PC Cards

You installed a PC Card and now your notebook is having problems

■

Make sure that you have correctly installed required software for the

PC Card. For more information, see your PC Card’s documentation.

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■

Troubleshooting

Make sure that the PC Card you installed is not causing a system resource conflict. For more information on resource conflicts, see

“Device installation” on page 94 .

Power

Your notebook is not working on AC power

■ Make sure that your AC power adapter is connected correctly to your notebook. For more information, see

“Connecting the AC adapter” on page 20

.

■

■

If your notebook is plugged into a surge protector, make sure that the surge protector is connected securely to an electrical outlet, turned on, and working correctly. To test the outlet, plug a working device, such as a lamp, into the outlet and turn it on.

Make sure that the AC power adapter cables are free from cuts or damage. Replace any damaged cables.

Your notebook is not working on battery power

■

Check the power management settings.

■

■

■

■

Tips & Tricks

For more information about using power management settings, see “Changing Power-Saving Settings” in Using


Make sure that the battery is installed correctly. For more information, see

“Installing the battery” on page 20 .

Make sure that the battery is fully recharged. For more information, see

“Recharging the battery” on page 57 .

Make sure that the battery is calibrated correctly. For more information, see

“Recalibrating the battery” on page 57

.

Let the battery return to room temperature.

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109


Printer

The printer will not turn on

■ Make sure that the printer is online. Many printers have an online/offline button that you may need to press.

■ Make sure that the power cable is plugged into an AC power source.

The printer is on but will not print

■

Check the cable between the printer and your notebook. Make sure that it is connected to the correct port.

■

Make sure that the printer is online. Many printers have an online/offline button that you may need to press so the printer can start printing. Press the button to put the printer online.

■

Check the port and cable for bent or broken pins.

■

If the printer you want to print to is not the default printer, make sure that you have selected it in the printer setup.

To set a default printer:

1

Click

Start

, then click

Control Panel



.

2


Printers and Faxes

icon. The Printers and

Faxes window opens.

3

Right-click the name of the printer you want to be the default printer, then click

Set as Default Printer

.

■

Reinstall the printer driver. See the guide that came with your printer for instructions on installing the printer driver.

110

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You see a “Printer queue is full” error message

■ Make sure that the printer is not set to work offline.

Troubleshooting

To make sure that the printer is not set to work offline:

1

Click

Start

, then click

Control Panel



.

2


Printers and Faxes

icon. The Printers and

Faxes window opens.

3

Right-click the name of the printer you want to use. If the menu shows a check mark next to

Use Printer Offline

, click

Use Printer

Offline

to clear the check mark.

Help and

Support

For more information about printer troubleshooting, click


printer troubleshooter



■

■

Wait until files have been printed before sending additional files to the printer.

If you print large files or many files at one time, you may want to add additional memory to the printer. See the printer documentation for instructions for adding additional memory.

You see a “Printer is out of paper” error message

After adding paper, make sure that the printer is online. Most printers have an online/offline button that you need to press after adding paper.

Sound

You are not getting sound from the built-in speakers

■ Make sure that headphones are not plugged into the headphone jack.

■ Make sure that the volume control on your notebook is turned up.



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■ Make sure that the Windows volume control is turned up.

■

Tips & Tricks

For instructions on how to adjust the volume control in

Windows, see “Adjusting the volume” in Using Your



Make sure that Mute controls are turned off. For more information

about the mute setting, see “System key combinations” on page 31

.

Help and

Support

For more information about troubleshooting sound issues, click Start, then click Help and Support. Type the keyword

sound troubleshooter



Touchpad

The notebook is not responding when you click or tap on the touchpad

■

Turn on the touchpad.

Tips & Tricks

For instructions on how to adjust the touchpad settings, see “Changing the mouse or touchpad settings” in Using


The pointer moves unexpectedly

■

Clean the touchpad with a damp cloth (water only) and wipe it dry.

■

Adjust the touchpad settings.

Tips & Tricks

For instructions on how to adjust the touchpad settings, see “Changing the mouse or touchpad settings” in Using


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Troubleshooting

Video

The projector or external monitor is not working

■ Make sure that you have pressed

F

N

+F4

to activate the external monitor option.

■ Make sure that the monitor is turned on and that the video cable is connected correctly.

TV out is not working

■

Make sure that you have activated TV out. For more information, see

“Viewing the display on a television” on page 49

.

■

Make sure that the television is turned on and that the S-Video cable is connected correctly.

■

Televisions in different countries use different standards. If you are traveling, you may need to change the TV Out mode. For more information, see

“Modifying television settings” on page 52 .

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113


Telephone support

Before calling Gateway Customer Care

If you have a technical problem with your notebook, follow these recommendations before contacting Gateway Customer Care:

■

■

■

■

■

Make sure that your notebook is connected correctly to a grounded

AC outlet that is supplying power. If you use a surge protector, make sure that it is turned on.

If a peripheral device, such as a keyboard or mouse, does not appear to work, make sure that all cables are plugged in securely.

If you have recently installed hardware or software, make sure that you have installed it according to the instructions provided with it.

If you did not purchase the hardware or software from Gateway, see the manufacturer’s documentation and technical support resources.

If you have “how to” questions about using a program, see:

■

Online Help

■

■

Printed documentation

The Microsoft Windows documentation

■

The software publisher’s Web site

See the troubleshooting section of this chapter.

114

■

■

Warning

To avoid bodily injury, do not attempt to troubleshoot your notebook problem if:

■

■

■

■

Power cords or plugs are damaged

Liquid has been spilled into your notebook

Your notebook was dropped

The case was damaged

Instead, unplug your notebook and contact a qualified computer technician.

Have your customer ID, serial number, and order number available, along with a detailed description of your problem, including the exact text of any error messages, and the steps you have taken.

Make sure that your notebook is nearby at the time of your call. The technician may have you follow troubleshooting steps.

www.gateway.com

Telephone support

Telephone numbers

Gateway offers a wide range of customer service, customer care, and information services.

Automated troubleshooting system

Service description

Use an automated menu system and your telephone keypad to find answers to common problems.

How to reach

800-846-2118

Telephone numbers

You can access the following services through your telephone to get answers to your questions:

Resource

Answers by

Gateway

Gateway

Customer Care

Sales


Get tutorial assistance for hardware and software issues. This is a fee-based service.

Talk to a Gateway Customer Care representative about a non-tutorial technical support question. (See

“Before calling Gateway Customer

Care” on page 114 before calling.)

America Online Get support for your America Online

ISP account.

Get information about available systems.

How to reach

www.gateway.com/answers

Gateway Customer Care telephone numbers vary by country or region. See the label on the bottom of your notebook. For more

information, see “Identifying your model” on page 16

.

800-827-6364 (US)

888-265-4357 (Canada)

888-888-2075 (US)

888-387-7752 (Canada) www.gateway.com

115


Self-help

■

■

If you have how-to questions about using your Gateway-supplied hardware or software, see the following resources:

■ The printed or online documentation that came with your hardware or software. In many cases, additional product information and online documentation for Gateway-supplied hardware can be found in our Web site's Documentation Library.

This user guide and the Using Your Computer guide.

The software publisher's Web site.

Help and

Support

For more how-to information about Windows, click Start, then click Help and Support. Type the keyword

practice

in the Search box , then click the arrow.

Tutoring

Answers by Gateway

SM

is a fee-based telephone service that provides answers to all of your “How do I” questions on Gateway computers. For more information, go to www.gateway.com/answers .

Training

Gateway provides the following computer-based training:

Resource

Gateway

Learning

Libraries

Online

Training from

Learn With

Gateway


A variety of courses and tutorials are available on CD. Select from several easy-to-use learning libraries.

More than 450 online courses are available from Learn With Gateway. All you have to do is go online and log in.

You select the subject matter, and the learning format (self-paced tutorials or virtual classrooms), all from the comfort of your notebook.

For more information

www.gateway.com/training www.learnwithgateway.com

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Appendix A

Safety, Regulatory, and Legal

Information

• Safety information

• Regulatory statements

• Environmental information

• Notices

117

Appendix A: Safety, Regulatory, and Legal Information

Important safety information

Your Gateway notebook is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this notebook, it is important that the safety instructions marked on the notebook and in the documentation are followed.

Warning

Always follow these instructions to help guard against personal injury and damage to your Gateway notebook.

Setting up your notebook

■ Read and follow all instructions marked on the notebook and in the documentation before you operate your notebook. Retain all safety and operating instructions for future use.

■ Do not use this notebook near water or a heat source such as a radiator.

■ Set up the notebook on a stable work surface.

■ The notebook should be operated only from the type of power source indicated on the rating label.

■ Openings in the notebook case are provided for ventilation. Do not block or cover these openings. Make sure you provide adequate space, at least 6 inches (15 cm), around the notebook for ventilation when you set up your work area. Never insert objects of any kind into the notebook ventilation openings.

■ Some notebooks are equipped with a three-wire power cord to make sure that the notebook is properly grounded when in use. The plug on this cord will fit only into a grounding-type outlet. This is a safety feature. If you are unable to insert the plug into an outlet, contact an electrician to install the appropriate outlet.

■ If you use an extension cord with this notebook, make sure that the total ampere rating on the products plugged into the extension cord does not exceed the extension cord ampere rating.

Care during use

■ Do not walk on the power cord or allow anything to rest on it.

■ Do not spill anything on the notebook. The best way to avoid spills is to avoid eating and drinking near your notebook.

■ Do not work for long periods with the notebook resting on your lap. If the air vents are blocked, the notebook may become hot enough to harm your skin.

■ Provide adequate space around your notebook so air vents are not obstructed. Do not use the notebook on a bed, sofa, rug, or other similar surface.

■ Some notebooks have a replaceable CMOS battery on the system board. There is a danger of explosion if the CMOS battery is replaced incorrectly. Replace the battery with the same or equivalent type recommended by the manufacturer. Dispose of batteries according to the manufacturer’s instructions.

■ When the notebook is turned off, a small amount of electrical current still flows through the notebook. To avoid electrical shock, always unplug all power cables and modem cables from the wall outlets before cleaning the notebook.

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Regulatory compliance statements

■ Unplug the notebook from the wall outlet and refer servicing to qualified personnel if:

■ The power cord or plug is damaged.

■ Liquid has been spilled into the notebook.

■ The notebook does not operate properly when the operating instructions are followed.

■ The notebook was dropped or the cabinet is damaged.

■ The notebook performance changes.

Replacement parts and accessories

Use only replacement parts and accessories recommended by Gateway.

Warning

Do not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden environments, or industrial facilities.

Warning

To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord.

Regulatory compliance statements

Wireless Guidance

Low power, Radio transmitting type devices (radio frequency (RF) wireless communication devices), may be present (embedded) in your notebook system. These devices may operate in the 2.4 GHz (i.e. 802.11b/g LAN & Bluetooth), 5.2 GHz (i.e. 802.11a LAN), and traditional cellular or PCS cellular bands (i.e. Cellular data modem). The following section is a general overview of considerations while operating a wireless device.

Additional limitations, cautions, and concerns for specific countries are listed in the specific country sections (or country group sections). The wireless devices in your system are only qualified for use in the countries identified by the Radio Approval Marks on the system rating label. If the country you will be using the wireless device in, is not listed, please contact your local Radio Approval agency for requirements. Wireless devices are closely regulated and use may not be allowed.

The power output of the wireless device or devices that may be embedded in your notebook is well below the RF exposure limits as known at this time. Because the wireless devices (which may be embedded into your notebook) emit less energy than is allowed in radio frequency safety standards and recommendations, Gateway believes these devices are safe for use. Regardless of the power levels, care should be taken to minimize human contact during normal operation.

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Measurements have been performed to show that the RF exposure is below what is considered safe limits; however care should be taken to make sure the user or bystanders keep the transmitter away from their body when the wireless device is transmitting. The transmitting antenna installed in the top third of the lid should be used in a manner to maintain 20 cm (8 inches) from user’s or bystander’s bodies.

The wireless devices installed in this system are intended to be used indoors. In some areas, use of these devices outdoors is prohibited.

Some circumstances require restrictions on wireless devices. Examples of common restrictions are listed below:

Warning

Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. 802.11b (also known as wireless

Ethernet or Wifi) and Bluetooth communication devices are examples of devices that provide wireless communication.

Warning

Warning

Caution

Caution

In environments where the risk of interference to other devices or services is harmful or perceived as harmful, the option to use a wireless device may be restricted or eliminated. Airports, Hospitals, and Oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be restricted or eliminated. When in environments where you are uncertain of the sanction to use wireless devices, ask the applicable authority for authorization prior to use or turning on the wireless device.

If your notebook came equipped with an internal embedded wireless device, do not operate the wireless device unless all covers and shields are in place and the notebook is fully assembled.

Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Please contact Gateway for service.

Only use drivers approved for the country in which the device will be used. See the Gateway System Restoration

Kit, or contact Gateway Customer Care for additional information.

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Important


Every country has different restrictions on the use of wireless devices. Since your notebook is equipped with a wireless device, when traveling between countries with your notebook, check with the local Radio Approval authorities prior to any move or trip for any restrictions on the use of a wireless device in the destination country.

United States of America

Federal Communications Commission (FCC) Intentional emitter per FCC Part 15

Low power, Radio transmitter type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz band and/or 5.15 – 5.35 GHz band, may be present

(embedded) in your notebook system. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices.

Wireless devices that may be in your system are only qualified for use in the United States of America if an FCC ID number is on the system label.

The FCC has set a general guideline of 20 cm (8 inches) separation between the device and the body, for use of a wireless device near the body (this does not include extremities). This device should be used more than 20 cm (8 inches) from the body when wireless devices are on. The power output of the wireless device (or devices), which may be embedded in your notebook, is well below the RF exposure limits as set by the FCC.

The wireless devices installed in this system are intended to be used indoors. In some areas, use of these devices outdoors is prohibited.

Operation of this device is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.

Caution

Wireless devices are not user-serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service.

Caution

Caution

The transmitting device embedded in this notebook may not be used with any antenna other than the one provided with the notebook.

In order to comply with FCC requirements this transmitter must not be operated (or co-located) in conjunction with any other transmitter or antenna installed in the notebook.

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121


Unintentional emitter per FCC Part 15

This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

■ Reorient or relocate the receiving antenna

■ Increase the separation between the equipment and receiver

■ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected

■ Consult the dealer or an experienced radio/TV technician for help.

Compliance Accessories

: The accessories associated with this equipment are: shielded video cable when an external monitor is connected. These accessories are required to be used in order to ensure compliance with FCC rules.

FCC declaration of conformity

Responsible party:

Gateway Companies, Inc.

610 Gateway Drive, North Sioux City, SD 57049

(605) 232-2000 Fax: (605) 232-2023

Product:

■ Gateway M680

■ Gateway 8000 series

This device complies with Part 15 of the FCC Rules. Operation of this product is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Caution

Changes or modifications not expressly approved by

Gateway could void the FCC compliance and negate your authority to operate the notebook.

Caution

Recycle or dispose of the used notebook properly according to federal, state and local laws.

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California Proposition 65 Warning

Warning

This product contains chemicals, including lead, known to the State of California to cause cancer, birth defects or reproductive harm.

Mercury Warning

Warning

Hg The lamp in this display contains mercury. Do not put in trash. Recycle or dispose as hazardous waste.

Telecommunications per Part 68 of the Code of Federal Regulations (CFR 47)

(applicable to products fitted with USA modems)

Your modem complies with Part 68 of the Code of Federal Regulations (CFR 47) rules. On the computer or modem card is a label that contains the FCC registration number and

Ringer Equivalence Number (REN) for this device. If requested, this information must be provided to the telephone company.

A telephone line cord with a modular plug is required for use with this device. The modem is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68-compliant. See installation instructions for details.

The Ringer Equivalence Number (REN) is used to determine the number of devices which may be connected to the telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company.

If this device causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. The telephone company may request that you disconnect the equipment until the problem is resolved.

The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of this equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.

This equipment cannot be used on telephone company-provided coin service. Connection to party line service is subject to state tariffs. Contact the state public utility commission or public service commission for information.

When programming or making test calls to emergency numbers:

■ Remain on the line and briefly explain to the dispatcher the reason for the call.

■ Perform such activities in the off-peak hours such as early morning or late evenings.

The United States Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains, in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent, an identification of the business, other entity, or other individual sending the message, and www.gateway.com

123


the telephone number of the sending machine or such business, other entity, or individual.

Refer to your fax communication software documentation for details on how to comply with the fax-branding requirement.

Canada

Industry Canada (IC) Intentional emitter per RSS 210

Low power, Radio transmitter type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz band and/or 5.15 – 5.35 GHz band, may be present

(embedded) in your notebook system. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices.

Wireless devices that may be in your system are only qualified for use in Canada if an

Industry Canada ID number is on the system label.

As a general guideline, a separation of 20 cm (8 inches) between the wireless device and the body, for use of a wireless device near the body (this does not include extremities) is typical. This device should be used more than 20 cm (8 inches) from the body when wireless devices are on. The power output of the wireless device (or devices), which may be embedded in your notebook, is well below the RF exposure limits as set by Industry

Canada.

Operation of this device is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.

Caution

To prevent radio interference to licensed service or co-channel Mobile Satellite systems, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.

Caution

Wireless devices are not user-serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service.

Caution

The transmitting device embedded in this notebook may not be used with any antenna other than provide with the notebook.

124

Caution

The 802.11A radio LAN your notebook may have been equipped with operates in the same frequency range as high power radar, which has priority use, and may damage the radio LAN if both are present and being used in the same area.

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Unintentional emitter per ICES-003

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of Industry Canada.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de Classe B prescrites dans le règlement sur le brouillage radioélectrique édicté par Industrie Canada.

Telecommunications per Industry Canada CS-03 (for products fitted with an

IC-compliant modem)

The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operation, and safety requirements. The Department does not guarantee the equipment will operate to the users’ satisfaction.

Before installing this equipment, users should make sure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the inside wiring associated with a single-line individual service may be extended by means of a certified connector assembly. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Users should make sure, for their own protection, that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

Warning

To avoid electrical shock or equipment malfunction do not attempt to make electrical ground connections by yourself.

Contact the appropriate inspection authority or an electrician, as appropriate.

The

Ringer Equivalence Number

(REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5.

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125


Japanese Notice

Japanese Modem Notice

Laser safety statement

All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as

“Class 1 Laser Products” under a US Department of Health and Human Services (DHHS)

Radiation Performance Standard. Should the unit ever need servicing, contact an authorized service location.

Warning

Use of controls or adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. To prevent exposure to laser beams, do not try to open the enclosure of a CD or DVD drive.

EPA ENERGY STAR

As an ENERGY STAR

®

Partner, Gateway has determined that this product meets the ENERGY STAR guidelines for energy efficiency when used with a computer equipped with a Display Power Management System.

ENERGY STAR

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Environmental information

Environmental information

The product you have purchased contains extracted natural resources that have been used in the manufacturing process. This product may contain substances known to be hazardous to the environment or to human health.

To prevent releases of harmful substances into the environment and to maximize the use of our natural resources, Gateway provides the following information on how you can responsibly recycle or reuse most of the materials in your “end of life” product.

Waste Electrical and Electronic Equipment (commonly known as WEEE) should never be disposed of in the municipal waste stream (residential garbage collection).

The “Crossed-Out Waste Bin” label affixed to this product is your reminder to dispose of your “end of life” product properly.

Substances such as glass, plastics, and certain chemical compounds are highly recoverable, recyclable, and reusable. You can do your part for the environment by following these simple steps:

■ When your electrical or electronic equipment is no longer useful to you, “take it back” to your local or regional waste collection administration for recycling.

■ In some cases, your “end of life” product may be “traded in” for credit towards the purchase of new Gateway equipment. Call Gateway to see if this program is available in your area.

■ If you need further assistance in recycling, reusing, or trading in your “end of life” product, you may contact us at the Customer Care number listed in your product’s user guide and we will be glad to help you with your effort.

Finally, we suggest that you practice other environmentally friendly actions by understanding and using the energy-saving features of this product (where applicable), recycling the inner and outer packaging (including shipping containers) this product was delivered in, and by disposing of or recycling used batteries properly.

With your help, we can reduce the amount of natural resources needed to produce electrical and electronic equipment, minimize the use of landfills for the disposal of “end of life” products, and generally improve our quality of life by ensuring that potentially hazardous substances are not released into the environment and are disposed of properly.

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Notices

Copyright © 2005 Gateway, Inc.

All Rights Reserved

7565 Irvine Center Drive

Irvine, CA 92618 USA

All Rights Reserved

This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway.

The information in this manual has been carefully checked and is believed to be accurate. However, changes are made periodically. These changes are incorporated in newer publication editions.

Gateway may improve and/or change products described in this publication at any time. Due to continuing system improvements, Gateway is not responsible for inaccurate information which may appear in this manual. For the latest product updates, consult the Gateway Web site at www.gateway.com

. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.

In the interest of continued product development, Gateway reserves the right to make improvements in this manual and the products it describes at any time, without notices or obligation.

Trademark Acknowledgments

Gateway and the Black-and-White Spot Design are trademarks or registered trademarks of Gateway,

Inc. in the U.S. and other countries. SpotShop, Spotshop.com, and Your:)Ware are trademarks of

Gateway, Inc. Intel, Intel Inside logo, and Pentium are registered trademarks and MMX is a trademark of Intel Corporation. Microsoft, MS, MS-DOS, and Windows are trademarks or registered trademarks of Microsoft Corporation. All other product names mentioned herein are used for identification purposes only, and may be the trademarks or registered trademarks of their respective companies.

Macrovision statement

If your notebook has a DVD drive and an analog TV Out port, the following paragraph applies:

This product incorporates copyright protection technology that is protected by method claims of certain

U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by

Macrovision Corporation. Reverse engineering or disassembly is prohibited.

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Index

A

AC adapter connecting

20

connector

13

,

76

international adapters

61

accessories purchasing

17

safety precautions

119

application key

30

arrow keys

30

audio adjusting volume

33

back button

32

headphone jack

10

,

75

microphone jack

10

muting

32

,

37

next button

32

pause button

32

play button

32

stop button

32

troubleshooting

111

volume down button

33

volume up button

33

audio CD cleaning

84

playing

42

troubleshooting

94

automobile power adapter

61

B

battery alternate power sources

61

bay

58

changing

58

charge indicator

10

,

56

charge status

56

charging

20

,

57

conserving power

60

icons

56

installing

58

latch

14

,

15

locating

14

managing power

60

monitoring charge

56

purchasing

17

recalibrating

57

recharging

20

,

57

release latch

14

,

15

replacing

58

bays battery

58

hard drive

14

memory

14

,

65

BigFix

6

BIOS Setup utility

57

brightness adjusting

32

keys

32

C

cable lock

11

,

74

port replicator

79

cable modem

24

Caps Lock indicator

28

cards inserting memory card

43

inserting PC Card

44

memory card slot

10

PC Card slot

12

removing memory card

43

removing PC Card

44

slots

43

,

44

troubleshooting memory card

103

troubleshooting PC Card

108

types of memory cards supported

43

carrying case

17

www.gateway.com

129

CD cleaning

84

creating

42

inserting

41

playing audio

42

troubleshooting

94

cellular phone memory cards

43

Certificate of Authenticity

17

cleaning audio CD

84

case

83

CD

84

computer exterior

83

computer screen

84

DVD

84

keyboard

84

LCD panel

84

screen

84

clicking

35

closing unresponsive program

27

connecting

AC adapter

20

dial-up modem

23

external keyboard

29

external monitor

47

keyboard

29

port replicator

76

projector

47

television

49

to cable modem

24

to DSL modem

24

to Ethernet

24

to network

24

video camera

53

connections audio

10

,

76

broadband Internet

13

,

24

,

75

cable modem

13

,

24

,

75

digital camera

11

,

12

,

75

,

76

digital video camera

12

,

75

docking

14

,

74

docking station

74

DSL modem

13

,

24

,

75

Ethernet

13

,

24

,

75

external audio

10

,

76

external diskette drive

11

,

12

,

75

external speakers

10

,

75

Firewire

12

,

75

flash drive

11

,

12

,

75

headphone

10

,

75

i.Link

12

,

75

IEEE 1394

12

,

75

keyboard

11

,

12

,

75

line in

76

microphone

10

modem

13

,

23

,

75

monitor (VGA)

13

,

47

,

76

mouse

11

,

12

,

75

network

13

,

24

,

75

parallel

76

port replicator

14

,

74

power

13

,

20

,

76

printer

11

,

12

,

75

,

76

projector

47

scanner

11

,

12

,

75

serial

76

speaker

10

,

75

S-Video (TV) out

11

,

75

S-Video out

49

television

49

USB

11

,

12

,

75

VGA

13

,

47

,

76

video camera

12

,

75

copyright notice

128

customer service sales

115

CyberLink PowerDVD

42

D

default printer

110

digital camera serial port

76

130

www.gateway.com

USB port

11

,

12

,

75

digital video camera connecting

53

IEEE 1394 port

12

,

75

directional keys

30

display properties

47

switching

31

troubleshooting

95

docking port

14

,

74

docking release latch

74

documentation

Gateway Web site

3

help

5

Help and Support

5

online help

7

Using Your Computer

7

double-clicking

35

dragging

36

drivers updating

3

drives

DVD

12

,

40

DVD/CD-RW

12

,

40

DVD±RW

12

,

40

hard drive

14

,

68

identifying drive types

40

multi-format DVD±RW

12

replacing hard drive

68

troubleshooting

96

,

99

types

40

DSL modem

24

DVD cleaning

84

creating

42

drive

40

inserting

41

playing

42

,

49

troubleshooting

96

DVD drive identifying

40

locating

12

www.gateway.com

troubleshooting

96

using

40

DVD/CD-RW drive

See DVD drive

DVD±RW drive

See DVD drive

E

electrostatic discharge (ESD)

64

EmPower power adapter

61

Ethernet connecting

24

jack

13

,

24

,

75

external audio jack

76

external monitor

13

,

31

,

76

EZ Pad touchpad

See touchpad

F

fan

11

faxes troubleshooting

105

files opening

35

troubleshooting

99

finding

Help and Support topics

6

specifications

17

Firewire port

12

,

75

Fn key

30

,

31

folders opening

35

function keys

30

G

Gateway model number

15

,

16

serial number

16

,

17

Support

17

Web address

3

Web site

3

131

H

hard drive bay

14

indicator

28

installing

68

replacing

68

troubleshooting

99

headphone jack

10

,

75

help online

7

using

5

Help and Support

5

searching

6

starting

5

Using your computer link

5

Hibernate mode

62

hot-swapping

44

I

i.Link port

12

,

75

IEEE 1394 port

12

,

75

indicators

See status indicators

inkjet printer

18

installing battery

58

devices

94

hard drive

68

memory

65

memory card

43

PC Card

44

Internet troubleshooting

100

,

105

IRQ conflicts

94

J

jacks

See connections

K

Kensington cable lock lock ring

74

132

www.gateway.com

lock slot

11

port replicator

79

key combinations

31

keyboard buttons

29

cleaning

84

connecting

29

features

29

locating

16

troubleshooting

102

USB port

11

,

12

,

75

keys application

30

arrow

30

battery status

31

brightness

32

directional

30

Fn

30

,

31

function

30

LCD brightness

32

LCD/CRT

31

navigation

30

numeric keypad

30

power status

31

Standby

31

Status

31

system

30

system key combinations

31

toggle display

31

Windows

30

wireless network

31

L

label model number

15

labels

17

laser printer

18

latch battery

14

,

15

docking release

74

LCD panel release

10

LCD panel

cleaning

84

release latch

10

switching display

31

troubleshooting

95

LCD/CRT system key

31

line in jack

76

lock

Kensington cable

11

,

74

M

maintenance cleaning

83

,

84

virus protection

85

Windows Update

88

memory bay

14

installing

65

purchasing

18

removing

65

replacing

65

troubleshooting

102

memory card reader locating

10

memory card types supported

43

using

43

microphone jack

10

Microsoft

Certificate of Authenticity

17

model number

16

modem cable

24

connecting

23

,

24

dial-up

23

DSL

24

jack

13

,

23

,

75

troubleshooting

103

monitor adding external

47

cleaning

84

color quality

48

display properties

47

port

13

,

76

screen resolution

48

mouse troubleshooting

107

USB port

11

,

12

,

75

moving pointer

35

screen objects

36

MP3 player memory cards

43

multimedia adjusting volume

37

playing DVD

42

using DVD drive

40

using Windows Media Player

42

muting sound

32

,

37

N

navigation keys

30

network jack

13

,

24

,

75

troubleshooting

107

networking turning off wireless network

38

turning on wireless network

38

Norton Internet Security

85

NTSC/PAL jack

49

Num Lock status indicator

28

numeric keypad status indicator

28

using

30

O

online help

5

,

7

opening files

35

folders

35

LCD panel

10

notebook

10

programs

35

shortcut menu

36

www.gateway.com

133

P

parallel port

76

password

108

PC Card adding

44

eject button

44

inserting

44

installing

44

removing

44

slot

44

troubleshooting

108

PCMCIA card

See PC Card

PDA memory cards

43

playing audio CD

42

DVD

42

pointer identifying

34

moving

35

port replicator attaching notebook

76

docking port

14

,

74

release latch

74

separating notebook

78

using

18

,

73

power

AC adapter

20

,

61

automobile/airplane adapter

61

battery

27

,

56

,

57

,

58

,

60

button

15

,

31

,

74

changing modes

62

connector

13

,

20

,

76

conserving battery power

60

EmPower adapter

61

extending battery life

60

Hibernate mode

62

indicator

10

,

26

management

55

,

60

source problems

22

Standby mode

26

,

31

,

62

status box

31

status indicator

10

troubleshooting

109

turning off notebook

26

turning on notebook

25

printer default

110

inkjet

18

laser

18

parallel port

76

troubleshooting

110

USB port

11

,

12

,

75

programs closing unresponsive

27

opening

35

projector adding

47

color quality

48

display properties

47

screen resolution

48

R

RAM

See memory

rebooting notebook

27

recalibrating battery

57

recharging battery

57

replacing

See installing

resetting notebook

27

restarting notebook

27

restoring system

89

right-clicking

36

rocker switch

34

S

safety caring for computer

82

general precautions

118

guidelines for troubleshooting

92

static electricity

64

134

www.gateway.com

scanner

USB port

11

,

12

,

75

screen cleaning

84

resolution

48

troubleshooting

95

,

113

screen objects getting information

36

moving

36

selecting

35

searching in Help and Support

6

security features

Kensington cable lock

11

,

74

Kensington lock ring

79

serial number

16

,

17

serial port

76

setting up safety precautions

118

shortcut menus accessing

36

shortcuts opening menu

36

shutting down notebook

26

,

27

SO-DIMM

See memory

sound adjusting

33

,

37

controls

37

muting

32

,

37

troubleshooting

111

speakers built-in

10

jack

10

,

75

specifications

17

Standby mode

26

,

31

,

62

system key

31

starting notebook

25

programs

35

static electricity

64

status indicators battery charge

10

,

56

Caps Lock

28

drive activity

28

hard drive

28

location

16

numeric keypad

28

Pad Lock

28

power

10

Support getting specifications

17

using

3

surge protector

22

Suspend

31

S-Video (TV) out jack

11

,

49

,

75

system identification label

15

,

16

system keys combinations

31

locating

30

system restore

89

T

technical support automated troubleshooting

115

Support

17

Technical Support

115

tips before contacting

114

tutorial service

115

telephone support

114

television playing DVD on

49

TV out jack

49

viewing display on

49

touchpad buttons

34

clicking

35

double-clicking

35

dragging screen objects

36

locating

16

moving pointer

34

,

35

moving screen objects

36

www.gateway.com

135

opening files, folders, and programs

35

opening shortcut menu

36

right-clicking

36

rocker switch

34

selecting screen objects

35

training

CD

116

classroom

116

Gateway Learning Libraries

116

Learn With Gateway

116

troubleshooting audio

111

automated system

115

CD drive

94

device installation

94

display

95

DVD drive

96

faxes

105

files

99

general guidelines

93

hard drive

99

Internet connection

100

,

105

IRQ conflict

94

keyboard

102

LCD panel

95

memory

102

memory card reader

103

modem

103

mouse

107

network

107

passwords

108

PC Cards

108

power

109

printer

110

safety guidelines

92

screen

95

,

113

screen area

95

screen resolution

95

sound

111

technical support

114

telephone support

114

touchpad

112

video

113

Web site connection speed

101

turning off notebook

26

,

27

wireless network

31

,

38

turning on notebook

25

wireless network

31

,

38

tutoring fee-based

116

TV out (S-Video out) jack

11

,

75

U

undocking

78

updating device drivers

3

Norton Internet Security

85

Windows

88

upgrading

63

USB port

11

,

12

,

75

V

VGA port

13

,

47

,

76

video playing

42

S-Video out jack

11

,

75

troubleshooting

113

video camera connecting

53

virus protecting against

85

removing

85

volume adjusting

33

,

37

adjusting modem

106

controls

37

muting

32

,

37

system keys

33

troubleshooting

111

136

www.gateway.com

W

waking up notebook

26

Web site

Gateway

3

Windows key

30

Product Key Code

17

restoring

89

updating

88

Windows Media Player

42

Windows Security Center using

85

wireless network button

31

turning off

38

turning on

38

www.gateway.com

137

138

www.gateway.com

MAN M680/8000SER SONIC GDE R1 5/05

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