Direct IP Idis DC-E4216WRX-A Operation Manual

Document

Network
Camera
Operation Manual
DC-E4216WRX
DC-E4216WRX-A
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Before reading this manual
This is a basic operation manual for use of an IDIS network camera. Users who are using this product for the first time,
as well as users with experience using comparable products, must read this operation manual carefully before use and
heed to the warnings and precautions contained herein while using the product. Safety warnings and precautions
contained in this operation manual are intended to promote proper use of the product and thereby prevent accidents
and property damage and must be followed at all times. Once you have read this operation manual, keep it at an easily
accessible location for future reference.
• The manufacturer will not be held responsible for any product damage resulting from the use of unauthorized parts and
accessories or from the user’s failure to comply with the instructions contained in this manual.
• The information in this document is believed to be accurate as of the date of publication even though explanation
about some functions may not be incorporated. The manufacturer is not responsible for any problems resulting from
the use thereof. The information contained herein is subject to change without notice. Revisions or new editions to this
publication may be issued to incorporate such changes.
• It is recommended that first-time users of this network camera and individuals who are not familiar with its use seek
technical assistance from their retailer regarding product installation and use.
• If you need to disassemble the product for functionality expansion or repair purposes, you must contact your retailer and
seek professional assistance.
• Both retailers and users should be aware that this product has been certified as being electromagnetically compatible for
commercial use. If you have sold or purchased this product unintentionally, please replace with a consumer version.
Safety Symbols
Symbol
Publication
IEC60417, No.5031
Description
Direct current
In-Text
Symbol
Type
Caution
Note
2
Description
Important information concerning a specific function.
Useful information concerning a specific function.
Before reading this manual
Safety Precautions
WARNING
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
Important Safeguards
1. Read Instructions
All the safety and operating instructions should be read before the
appliance is operated.
2. Retain Instructions
The safety and operating instructions should be retained for future
reference.
3. Cleaning
Unplug this equipment from the wall outlet before cleaning it. Do not
use liquid aerosol cleaners. Use a damp soft cloth for cleaning.
4. Attachments
Never add any attachments and/or equipment without the approval
of the manufacturer as such additions may result in the risk of fire,
electric shock or other personal injury.
5. Water and/or Moisture
Do not use this equipment near water or in contact with water.
6. Placing and Accessories
Do not place this equipment on an wall or ceiling that is not strong
enough to sustain the camera. The equipment may fall, causing
serious injury to a child or adult, and serious damage to the
equipment. Wall or shelf mounting should follow the manufacturer's
instructions, and should use a mounting kit approved by the
manufacturer.
This equipment and cart combination should be moved with care.
Quick stops, excessive force, and uneven surfaces may cause the
equipment and cart combination to overturn.
Do not place this equipment in an enclosed space. Sufficient
ventilation is required to prevent an increase in ambient temperature
which can cause malfunction or the risk of fire.
7. Power Sources
This equipment should be operated only from the type of power
source indicated on the marking label. If you are not sure of the
type of power, please consult your equipment dealer or local power
company.
You may want to install a UPS (Uninterruptible Power Supply)
system for safe operation in order to prevent damage caused by an
unexpected power stoppage. Any questions concerning UPS, consult
your UPS retailer.
This equipment should be remain readily operable.
8. Power Cord
Operator or installer must remove power and TNT connections before
handling the equipment.
9. Lightning
For added protection for this equipment during a lightning storm,
or when it is left unattended and unused for long periods of time,
unplug it from the wall outlet and disconnect the antenna or cable
system. This will prevent damage to the equipment due to lightning
and power-line surges. If thunder or lightning is common where the
equipment is installed, use a surge protection device.
10. Overloading
Do not overload wall outlets and extension cords as this can result in
the risk of fire or electric shock.
11. Objects and Liquids
Never push objects of any kind through openings of this equipment
as they may touch dangerous voltage points or short out parts that
could result in a fire or electric shock. Never spill liquid of any kind on
the equipment.
12. Servicing
Do not attempt to service this equipment yourself. Refer all servicing
to qualified service personnel.
13. Damage requiring Service
Unplug this equipment from the wall outlet and refer servicing to
qualified service personnel under the following conditions:
A. When the power-supply cord or the plug has been damaged.
B. If liquid is spilled, or objects have hit the equipment.
C. If the equipment has been exposed to rain or water.
D. If the equipment does not operate normally by following the
operating instructions, adjust only those controls that are covered
by the operating instructions as an improper adjustment of other
controls may result in damage and will often require extensive work
by a qualified technician to restore the equipment to its normal
operation.
E. If the equipment has been dropped, or the cabinet damaged.
F. When the equipment exhibits a distinct change in performance —
this indicates a need for service.
14. Replacement Parts
When replacement parts are required, be sure the service technician
has used replacement parts specified by the manufacturer or that
have the same characteristics as the original part. Unauthorized
substitutions may result in fire, electric shock or other hazards.
15. Safety Check
Upon completion of any service or repairs to this equipment, ask the
service technician to perform safety checks to determine that the
equipment is in proper operating condition.
16. Field Installation
This installation should be made by a qualified service person and
should conform to all local codes.
17.Tmra
A manufacturer’s maximum recommended ambient temperature
(Tmra) for the equipment must be specified so that the customer and
installer may determine a suitable maximum operating environment
for the equipment.
3
Before reading this manual
FCC Compliance Statement
THIS EQUIPMENT HAS BEEN TESTED AND FOUND TO COMPLY WITH THE LIMITS FOR A CLASS A DIGITAL DEVICE, PURSUANT TO PART
15 OF THE FCC RULES. THESE LIMITS ARE DESIGNED TO PROVIDE REASONABLE PROTECTION AGAINST HARMFUL INTERFERENCE
WHEN THE EQUIPMENT IS OPERATED IN A COMMERCIAL ENVIRONMENT. THIS EQUIPMENT GENERATES, USES, AND CAN RADIATE
RADIO FREQUENCY ENERGY AND IF NOT INSTALLED AND USED IN ACCORDANCE WITH THE INSTRUCTION MANUAL, MAY CAUSE
HARMFUL INTERFERENCE TO RADIO COMMUNICATIONS. OPERATION OF THIS EQUIPMENT IN A RESIDENTIAL AREA IS LIKELY TO
CAUSE HARMFUL INTERFERENCE, IN WHICH CASE USERS WILL BE REQUIRED TO CORRECT THE INTERFERENCE AT THEIR OWN EXPENSE.
WARNING: CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY THE PARTY RESPONSIBLE FOR COMPLIANCE COULD VOID
THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT. THIS CLASS OF DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE
CANADIAN INTERFERENCE CAUSING EQUIPMENT REGULATIONS.
WEEE (Waste Electrical &amp; Electronic Equipment)
Correct Disposal of This Product
(Applicable in the European Union and other European countries with separate collection systems)
This marking shown on the product or its literature, indicates that it should not be disposed with other household
wastes at the end of its working life. To prevent possible harm to the environment or human health from
uncontrolled waste disposal, please separate this from other types of wastes and recycle it responsibly to promote
the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local government
office, for details of where and how they can take this item for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract. This
product should not be mixed with other commercial wastes for disposal.
Copyright
&copy; 2021 IDIS Co., Ltd.
IDIS Co., Ltd. reserves all rights concerning this manual.
Use or duplication of this manual in part or whole without the prior consent of IDIS Co., Ltd. is strictly prohibited.
Contents of this manual are subject to change without prior notice for reasons such as functionality enhancements.
Registered Trademarks
IDIS is a registered trademark of IDIS Co., Ltd.
Other company and product names are registered trademarks of their respective owners.
The software included in this product contains some Open Sources. You may obtain the corresponding source
code which we have to distribute according to the license policy. For more information, refer to System &gt; General
page. This product includes software developed by the University of California, Berkeley and its contributors, and
software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.oepnssl.org/). Also, this
product includes cryptographic software written by Eric Young ([email protected]).
Covered by one or more claims of the patents listed at patentlist.accessadvance.com.
4
Table of Contents
1
Part 1 - Remote Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Remote Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Quick Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
User/Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
FEN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Port/QoS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Bandwidth Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
IEEE 802.1X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Video. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Streaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Webcasting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
MAT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Privacy Masking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Audio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Input/Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Event Action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Alarm out. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Remote Callback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Audio Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
FTP Upload . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Record. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
5
Table of Contents
Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Alarm In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Motion Detection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Trip-Zone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Audio Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Tampering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
System Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
2
3
6
Part 2 - IDIS Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Web Live Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Web Search Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Part 3 - Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Setup Menu Tree (Remote Setup). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Part 1 - Remote Setup
Configure basic network camera settings and all other
system settings.
Screen images may vary depending on the model.
Remote Setup
1
Launch the IDIS Discovery program and then from
the main screen, select a network camera whose
settings you wish to change.
2
Click on the Setup
3
Select Remote Setup from the Setup menu to load
the Remote Setup screen. Alternatively, you can
select Network Camera from the main screen and
then right-click to access the Remote Setup screen.
icon.
• System settings can also be changed using a remote
program.
• Remote Setup works with the following web
browsers when the web browsers support HTML5:
Microsoft Internet Explorer version 10 or later,
Google Chrome, Mozilla Firefox, or Apple Safari.
It may not work properly with Microsoft Internet
Explorer version 9.0 or earlier. It is recommended
that you update the web browser to the latest
version. When you launch Remote Setup on a
Microsoft Internet Explorer version 10 or later
supporting HTML5 and the Remote Setup screen
does not appear, check if the web browser’s
document mode is set to 9 or higher or Edge. You
can check the document mode as follows: Press the
F12 key on the keyboard → click the Document
mode
icon.
7
Part 1 - Remote Setup
Quick Setup
From the Remote Setup screen, select the
menu on the left to display the current settings.
Select an option under the menu to change the
corresponding settings. Once you have changed
the settings, click Save to apply the settings.
Quick Setup allows you to set up System, Network,
Video, Audio, and other basic settings needed for
camera use.
System
Change the camera’s system information, add users/
groups, and/or import/export settings.
8
Part 1 - Remote Setup
General
• Setup
- Load Default Setup: Restores all settings other
than Date/Time to their factory defaults. Select
Include Network Setup to load default network
settings as well. For more information on network
setup, refer to the Network on page 11.
- Import Setup: Open a setup file and apply its
settings to the camera. Click on the button and
then select a setup file. Select Include Network
Setup to apply the file’s network setup settings (exc.
FEN). For more information on network setup, refer
to the Network on page 11.
- Export Setup: Export the current settings as a .dat
file. Click on the button and then enter a file name.
• Language: Select the language you wish to use for
remote setup.
• Name: Enter a name for the camera. (Up to 31
alphanumeric characters, including spaces)
• Note: Enter a description for the camera.
• Product: Indicates the model name of the camera.
• HW Version/SW Version: Indicates the camera’s
hardware and software versions.
• Miscellaneous
- ONVIF Protocol: Select to enable ONVIF protocol
use. However, ONVIF Protocol is available only
to users belonging to the standard user groups
(Administrator, Operator, and User) and when
video compression is set to H.264 or JPEG under
Video &gt; Streaming menu. When you have
connected to the camera by using the ONVIF
protocol, only the currently enabled streams or
events are supported and you cannot change it.
There may be some more settings that cannot be
changed, too. If you want to change those settings,
connect to the camera by using the IDIS Discovery
program.
• Load Default Setup and Import Setup options
are available only to users belonging to the
Administrator group.
• When applying the settings of a setup file, do not
select the Include Network Setup option if the
network settings contained in the selected file is
currently being used by a different camera. Doing
so can interfere with establishing a connection
with the other camera.
• If IP Address, Port, and/or SSL settings have been
changed, click Save to apply the current settings,
and then restart Remote Setup. If you do not
restart Remote Setup, the changes afterwards will
not be applied.
- ONVIF Event Type
• Normal: This is the usual way the camera delivers
events.
• Standard: This is the ONVIF standard event
delivery method.
- Opensource Licenses: Click View to see the
information of opensource licenses.
9
Part 1 - Remote Setup
Date/Time
• Date/Time: Change the camera’s date/time settings
and display formats and configure the time zone and
daylight saving time settings. Click Save to apply the
changes right away.
• Time Sync
- Automatic Sync: Select to synchronize the system’s
time with the time server at a specified interval.
Enter the time server’s IP address or domain name
and then specify the interval. If the time server
is FEN-enabled, select the Use FEN option and
then enter the time server’s name instead of its IP
address or domain name.
- Run as Server: Select to run the camera as a
time server. Other devices will then be able to
synchronize its time setting with this camera’s time
setting.
If you wish to enter a domain name instead of an
IP address for the Time Server setting, DNS server
must be configured during Network setup. If you
wish to enter a server name instead of an IP address
or a domain name, the Use FEN option must be
enabled during Network setup.
Setting up the Automatic Sync is required to ensure
there is no error to the SD memory card recording
time.
10
User/Group
• User/Group: Change remote camera control
permission settings for users and user groups.
- Add Group: Add a new user group. Designate
a name for the group and then specify control
authorities.
- Add User: Add a new user. Designate a name for
the user, select which group to add the user to, and
then enter a connection password.
- Edit: Edit group authorities and/or user passwords.
Select a group or user and then click on the button.
- Remove: Delete groups or users. Select a group
of user you wish to delete and then click on the
button.
• Allow Anonymous Login: Select if you are using
Webcasting. For more information on webcasting,
refer to the Webcasting on page 22.
Part 1 - Remote Setup
• User/Group settings can only be configured by
users belonging to the Administrator group.
Network
• There is no default password for the Administrator
group's admin user.
• Standard groups (Administrator, Operator, and
User) cannot be edited or deleted. Authorities
assigned here apply identically to ONVIF protocol
user groups.
• Group authorities that can be assigned are as
follows:
– Upgrade: Upgrade the system.
– Setup: Configure the system's settings.
– Color Control: Adjust the camera's brightness,
contrast, saturation, and hue settings.
– Alarm-Out Control: Reset alarm outs.
– Search: Search video recordings saved on the SD
memory card from a remote program.
Change the network settings, enable FEN and security
features, and control network bandwidth use.
– Clip-Copy: Search video recordings saved on the
SD memory card and save them as video files
from a remote program.
11
Part 1 - Remote Setup
IP Address
IPv6
IPv4
• Check Use to activate IPv6.
• Type: Select the type of network you are using. If this
option has been changed, click Save to apply the
current settings, and then restart Remote Setup. If you
do not restart Remote Setup, the changes afterwards
will not be applied.
- Manual: Select if using a static IP. You will then be
able to configure the related settings manually.
- DHCP: Select if connected to the network using
DHCP. Click Save to retrieve IP address and other
network settings automatically from the DHCP
server.
• DNS Server: Enter the DNS server’s IP address. By
using the DNS server, you will be able to use domain
names instead of IP addresses when configuring the
FEN, time, or SMTP server. If the camera is connected
to the network via DHCP, select the From DHCP
option to retrieve the DNS server’s IP address from the
DHCP server automatically. The updated address will
be displayed upon the subsequent connection.
• Type: Select the type of network you are using. If this
option has been changed, click Save to apply the
current settings, and then restart Remote Setup. If you
do not restart Remote Setup, the changes afterwards
will not be applied.
- Manual: Select if using a static IP. You will then be
able to configure the related settings manually.
- DHCP: Select if connected to the network using
DHCP. Click Save to retrieve IP address and other
network settings automatically from the DHCP
server or the router. If it can not be received
automatically, it will be created automatically from
the camera.
• View IP Address Information: The IPv6 address
assigned to the IP camera is shown.
• RTP Multicast: Set up the IP address and the Port for
the RTP multicast.
• DNS Server: Enter the DNS server’s IP address. If
the camera is connected to the network via DHCP,
select the From DHCP option to retrieve the DNS
server’s IP address from the DHCP server or the router
automatically. If it can not be received automatically,
it will be created automatically from the camera.
The updated address will be displayed upon the
subsequent connection.
• Link-local only: Use only the IP address of link-local
IPv4. (ex 169.254.x.x)
• Link-local only: Use only the IP address of link-local
IPv6. (ex 169.254.x.x)
• Contact your network administrator for more
information on the camera's network connection
type, the DNS server's IP address, and other related
information.
• If using DHCP, the camera's IP address may change
from time to time. We therefore recommend that
you use the FEN feature.
• If using IPv6, some network function may be limited.
12
Part 1 - Remote Setup
FEN
Select Use FEN to enable the FEN feature.
• In WAN environment it is recommended to use
the UPnP while recording images using FEN or
when FEN connection is not stable. Otherwise,
surveillance and recording may not be desirable
depending on your network configuration
environment.
• Use FEN is a feature that allows you to register a
unique name for a camera that utilizes a dynamic
IP address to the FEN Server and connect to the
camera using the registered name instead of an
IP address, which can change from time to time.
Moreover, you can access the camera without
having to configure NAT (Network Address
Translation) device settings even when the camera
uses a NAT device. In order to use this feature, you
must first register a FEN name to the FEN Server.
• If network settings have been changed, click Save
at the bottom of the setup window to save the
changes and then setup the FEN.
• FEN Server: Enter the FEN Server’s IP address or
domain name.
• Port: Enter the FEN Server’s port number.
• FEN Name: Enter a camera name you wish to register
to the FEN Server. Click OK to check the name’s
availability.
• Inquire with your network administrator for the FEN
Server’s IP address or domain name. If a DNS server
has been configured under Network setup, you can
enter the FEN Server’s domain name instead of its IP
address for the FEN Server setting.
• FEN Server's default address is fen.idisglobal.
com. DNS server must be configured under network
setup to ensure normal operation.
• You will not be able to save FEN settings unless
you click on the OK button next to the FEN name
field and check the entered name's availability.
In addition, you will be prompted with an error
message if you do not enter a FEN name or enter
a name already registered to the FEN Server. If
the FEN name contains special characters, the
connection may not be made when the WebGuard
or remote setting is accessed by FEN name
through the Web browser. (If you can not access
special characters, you can access by changing the
encoding.)
The FEN Server operated by IDIS is a service to its
clients and may go offline without notice for server
update purposes or due to an unexpected failure.
13
Part 1 - Remote Setup
Port/QoS
• Use UPnP: If the camera is connected to the network
via an IP router (or NAT), select this option to connect
to the camera without setting up port forwarding.
The IP router (or NAT) must be enabled with UPnP in
order for this feature to function properly. For more
information enabling UPnP on your IP router (or NAT),
refer to the IP router or NAT’s operation manual.
Click Check to test the current port settings.
A confirmation message will appear if all the
selected ports are available for use. If not, a list of
recommended port numbers will be shown.
• Use/Port: Enable/disable ports and designate
corresponding port numbers. Remote Port and IDIS
Web / HTTP ports are enabled by default and cannot
be disabled. By enabling IDIS Web and RTSP ports, you
will be able to use the IDIS Web program or a media
player that supports RTSP (Real-Time Streaming
Protocol) service to connect to the camera. When
the HTTP port is enabled, you can run the camera’s
Remote Setup. If this option has been changed, click
Save to apply the current settings, and then restart
Remote Setup. If you do not restart Remote Setup, the
changes afterwards will not be applied.
• DSCP: Designate each port’s QoS (Quality of Service)
level using DSCP values. Assigning QoS levels
prioritizes the ports for network bandwidth use.
Higher the DSCP value, higher the QoS level and thus
higher on the network bandwidth allocation priority
list. Use 0 if you do not want to assign a QoS level. The
network environment must support DSCP in order
for this feature to function properly. Contact your
network administrator for more details.
• Use HTTPS: Select this option to apply https protocolbased security on IDIS Web.
14
Click Apply to use the recommended port numbers.
• Use SNMP: Select this option to enable SNMP (Simple
Network Management Protocol).
Part 1 - Remote Setup
• In a WAN environment, it is recommended that you
use the UPnP function if you record video by using
the FEN function or FEN connection is not smooth.
Otherwise, monitoring or recording might not be
smooth depending on the network environment.
Bandwidth Control
Regulates the camera’s network bandwidth use based
on network traffic fluctuations.
• Each port number must be unique.
• It is not allowed to use the same port number for
more than one function.
• You can connect to the camera using a media player
that supports RTSP service and monitor its video
feed. If the camera is connected to the network via
an IP router (or NAT) or is behind a firewall, you must
open the ports. (All ports if using UDP protocol and
RTSP ports if using TCP protocol) This feature may
not be supported by al media player. In addition,
video display on certain media players may not be
smooth depending on the network status, video
streaming compression method used, and/or the
resolution setting. Connection methods are as
follows:
– Via PC: Launch the media player (such as VLC)
and then enter rtsp://ID:Password@IP Address:
RTSP Port Number/trackID='Stream Number'
(Stream Number: 1 if Primary, 2 if Secondary, and
3 if Tertiary). (e.g.: rtsp://admin:@10.0.152.35:554/
trackID=1 (User: admin, Password: None, Camera
IP Address: 10.0.152.35, RTSP Port Number: 554,
Stream: Primary))
Select Network Bandwidth limit and then specify
the maximum bandwidth. The camera will not be able
to use more than the specified limit in the event of
network traffic.
It may not be possible to produce the frame rate
specified under Video &gt; Streaming if a network
bandwidth limit has been set.
• Port numbers of the remote program must be
updated whenever the camera's port numbers are
changed.
• ONVIF protocol may not function if using HTTPS.
15
Part 1 - Remote Setup
Security
IEEE 802.1X
Select the IEEE 802.1X option to enable IEEE 802.1X
network connection authentication.
• IP Filtering: Select this option to enable IP Filtering.
IP Filtering allows camera access from certain IP
addresses and blocks access from others.
- Add: Add new IP addresses to Allow List or Deny
List. Select the Host option to add one IP address at
a time. Select the Group option to define a range of
IP addresses you wish to add.
- Remove/Remove All: Remove individual or all IP
addresses from Allow List or Deny List.
• SSL: Select this option to enable SSL (Secure Sockets
Layer). Enabling this option applies SSL protocol
protection on data transmitted out. However,
programs and systems that do not support SSL will
not be able to connect to the camera. If this option
has been changed, click Save to apply the current
settings, and then restart Remote Setup. If you do not
restart Remote Setup, the changes afterwards will not
be applied.
• Time server, FEN Server, and SMTP server's IP
addresses must be added to Allow List under IP
Filtering in order to use Time Sync, FEN, and Send
Email features. No connection to the camera will be
permitted whatsoever from IP addresses added to
Deny List.
• Enabling the SSL option may place a greater load
on the external system, depending on the level of
security being used.
• When using SSL Very High, the maximum bit rate of
H.265 / H.264 / JPEG is limited to 3Mbps.
• This product contains software developed by Open
SSL Project for use in Open SSL Toolkit. (http://www.
openssl.org/)
16
• Certificates: Upload a certificate or a private key. You
may be prompted to enter a password for the private
key.
• Settings: Configure EAP (Extensible Authentication
Protocol) settings.
- EAP Type: Choose a network connection
authentication method. Selected method must be
identical to the authentication method used on the
authentication server.
- EAPOL Version: Choose EAP authentication’s
version.
- EAP Identity/EAP Password: Enter authentication
ID and password.
The authentication server and AP must support IEEE
802.1X authentication in order for the IEEE 802.1X
network connection authentication feature to function
properly.
Part 1 - Remote Setup
Video
Camera
Image Sensor
Configure Image Sensor settings.
Configure Camera, Streaming, Webcasting, MAT,
Privacy Masking, and OSD options.
• Frame Rate: Set the frame rate of image sensor.
Streaming settings are reset when changing the
frame rate.
Streaming settings are reset when changing the
frame rate.
• Mirroring: Select Horizontal Reverse or Vertical
Reverse to flip the image horizontally or vertically.
• Pivot: Select a direction to rotate images 90 degrees
clockwise or counterclockwise. If vertical resolution
is less than 320, this function is not supported. If you
enable this function, you can monitor more efficiently
long and narrow space such as hallways, corridors,
etc. If both Mirroring and Pivot functions are enabled,
Mirroring functions first, then Pivot.
With Pivot used, 3840x2160 resolution and
maximum IPS using 30ips are limited.
17
Part 1 - Remote Setup
White Balance
Exposure
Configure White Balance settings.
Configure Exposure settings.
• Preset: Use preconfigured white balance settings.
• AE Target Gain: Specify exposure compensation’s
target gain. Exposure is compensated automatically
based on the specified target gain. Higher the gain,
brighter the images.
- Auto: Allow the system to adjust the white
balance automatically. The system will assess the
lighting conditions and adjust the white balance
automatically.
- Hold: Hold the current white balance.
- INCANDESCENT - FLUORESCENT COLD: Select
a lighting type to apply the appropriate white
balance.
If the Preset is Hold and the WDR mode is changed,
a reset is required.
• Manual: Adjust the white balance manually. Adjust
Red and Blue gain values. Greater the value, greater
the intensity of the corresponding color.
If the white balance does not work properly under the
following specific conditions, select Manual or Hold.
- When the surrounding environment of the object is
out of the color temperature correction range
- When the surrounding environment of the object is
dark
- The camera is pointed directly at the fluorescent lamp
or installed in a place where the lighting change is
severe.
• Anti-Flicker: If the lights in the area where the
camera is located use alternating current, specify
the frequency of the lights to minimize flickering.
Matching the frequencies can reduce flickering.
(NTSC: 60Hz, PAL: 50Hz) When using WDR, flickering
can be present in poor environments even if AntiFlicker is turned on.
Depending on the camera module, WDR may not
work properly if Anti-Flicker and WDR are used
together. Please use only one of them in the camera
module.
• Slow Shutter: Activate Slow Shutter. The electronic
shutter’s speed will decrease to the specified level
under low-lighting conditions to allow more light in
and therefore produce brighter images.
• WDR: Disables or enables the WDR(Wide Dynamic
Range). When the very dark and very bright areas
exist simultaneously on the screen, WDR allows you to
recognize the both areas.
• Backlight Compensation: Enable/disable the
Backlight Compensation feature. If WDR used,
Backlight Compensation OFF does not work.
- ON: When images are too bright overall due to
backlight, objects are exposed brighter under
backlight circumstances.
• Exposure Control: Adjust Shutter Speed and gain.
This option is available only when Anti-Flicker and
Slow Shutter are both set to Off.
- Auto: The system will assess the lighting
conditions and adjust the shutter speed and gain
automatically.
18
Part 1 - Remote Setup
- Manual: Use the slider to select the desired shutter
speed and gain. Select the most suitable minimum
and maximum shutter speeds and gains for the
lighting conditions in the area where the camera is
located.
Day &amp; Night
Configure Day &amp; Night settings.
With certain features, selecting Auto automatically
loads settings suitable for the camera's installation
environment.
• B&amp;W Mode: Display the images in greyscale for
greater clarity in low-lighting conditions.
- On/Off: Enable/disable B&amp;W Mode.
- Auto: Allow the system to enable/disable B&amp;W
Mode automatically.
- Schedule: Set up a B&amp;W Mode schedule. B&amp;W
Mode is enabled on days and times designated as
Nighttime and disabled at all other times. Select
On or Off at the bottom of the schedule table and
then click or drag on the dates and times to select/
unselect as Nighttime. Select On or Off and then
click Select All/Clear All to select/unselect all dates
and times as Nighttime.
• IR Cut Filter: IR Cut Filter blocks out the infrared
spectrum. You can ensure clear images at all times by
blocking out the infrared spectrum in high-lighting
conditions and allowing the infrared spectrum to pass
through in low-lighting conditions.
- Nighttime Mode/Daytime Mode: Disables or
enables the IR cut filter.
- Auto: Allow the system to enable/disable IR Cut
Filter automatically.
- Schedule: Sets up the IR cut filter schedule. The
IR cut filter is disabled during the date and time
scheduled as Nighttime and enabled during the
rest. Set up or release Nighttime by selecting On or
Off in the bottom and clicking or dragging the date
and time area in the table. Selecting On or Off and
clicking the Select All/Clear All button sets up or
releases Nighttime for all dates and time.
19
Part 1 - Remote Setup
• Switching Level: Sets up the switching level between
daytime and nighttime modes. For example, if the
darkness level is set to 3 and the brightness level to
5, the system switches to nighttime mode when in
lighting conditions of level 3 or below and to daytime
mode when in lighting conditions of level 5 or over. It
is recommended that you do not set up the darkness
level and brightness level identically; otherwise, this
function may not work properly. This functions only
when B&amp;W Mode or IR Cut Filter is set to Auto.
Miscellaneous
Configure Miscellaneous settings.
• Smart IR: Prevent the object from being saturated by
IR light.
20
Part 1 - Remote Setup
Streaming
feature has been enabled.
• Intelligent Codec: Analyze real-time video
intelligently to minimize bitrate while maintaining
frame rate and image quality.
In environments where there are many video changes,
image quality can be reduced.
• Multi-View Streaming: Designate a specific area of
the screen and stream images from that area only.
(not supported for the primary stream) Click Setup to
designate a streaming area.
Select On and then specify the streaming area’s
resolution.
• Primary/Secondary/Tertiary/Quaternary:
Multistreaming is supported. Enable/disable
streaming use. The stream you set first has priority.
• Compression: Choose the streaming compression
method. The H.265 compression does not support
ONVIF Protocol and RTSP.
When using H.265 compression, a device that does
not support H.265 compression may prevent the
screen from being displayed.
• Resolution: Choose a resolution setting for video
streaming. The resolution varies depending on the
camera model. The current stream resolution cannot
be higher than the higher stream resolution.
• Quality: Choose a quality setting for video streaming.
• Target Bitrate(Kbps): Set the target bitrate. When
Quality is set to Manual, you can configure the value
of the target bitrate. If not, the set value of the target
bitrate for each Quality appears.
• Bitrate Control: Choose a bitrate control mode for
video compression.
- CBR (Fixed Bitrate): Maintains the current bitrate
regardless of motion change in the video.
- VBR (Variable Bitrate): Bitrate varies depending
on motion changes in the video. Less movement
places less load on the network and takes up less
storage space.
• Frame Rate: Choose a frame rate setting for video
streaming. The fame rate of the current stream cannot
be higher than the fame rate of the higher stream if
those stream resolutions are same.
- Resolution Limit: Indicates the maximum
resolution that can be set for the streaming area.
- Resolution: Designate a streaming area.
Designated area is marked in red on the screen. You
can adjust the resolution of the area or reposition
the area by dragging and dropping using the
mouse.
- Current Resolution: Displays the resolution of the
designated streaming area.
If multiple users are connected to the camera, the
increase in bandwidth use can lower the frame rate.
• Default Record Stream: Choose a stream to use
for recording. This setting, however, may not apply
if a recording stream has been designated from the
remote program or the SD memory card recording
21
Part 1 - Remote Setup
Webcasting
MAT
Use the webcasting service to view live images from the
camera on a web site.
Select the MAT option to use the MAT (Motion Adaptive
Transmission) feature during video transmission and
recording.
• HTML Code: Copy and paste the html code shown on
the screen within the code of the web page you want
the video to be displayed.
• Sensitivity: Set the motion detection sensitivity.
Higher values will result in more sensitive motion
detection.
• Stream: Choose a stream to use for webcasting. Only
a stream currently in use can be selected.
• Inactivity Period: Set the Inactivity Period. If motion
is not detected for the duration of time specified,
video is transmitted and recorded using the frame
rate designated below until movement is detected
again.
In order to use the webcasting service, the Allow
Anonymous Login option under System &gt; User/
Group must be selected.
• Frame Rate: Designate the frame rate to be used
between the end of the Inactivity Period and the next
motion detection. When the slow shutter mode is
enabled under Video &gt; Camera menu, the fame rate
may change. Video is transmitted and recorded at
the designated frame rate between then end of the
Inactivity Period and the next motion detection. Once
motion is detected again, the frame rate designated
under Streaming is restored immediately.
MAT (Motion Adaptive Transmission) is a feature
that lowers the frame rate when motion is not
detected to reduce the load on the network and save
on storage space. Based on the specified sensitivity
setting, no movement will be assumed if there is no
change between two consecutive images.
22
Part 1 - Remote Setup
Privacy Masking
Select Privacy Masking to set up a privacy mask over
a specific area. The section on which a privacy mask is
applied will appear as black when monitoring video.
OSD
Select OSD to indicate texts and Date/Time information.
• Text
• Privacy Masking Setup: Set up privacy masks(up to
8).
- Size: Select the size of the text.
- Color: Select the color of the text.
- Transparency: Select the transparency of the text.
- Position X: Set up the X-coordinate of the text.
- Position Y: Set up the Y-coordinate of the text.
• Date/Time
- Format: Select the format of the Date/Time.
- Size: Select the size of the Date/Time.
- Color: Select the color of the Date/Time.
- Transparency: Select the transparency of the Date/
Time.
-
(Draw)/ (Erase): Set or remove a privacy mask.
Click on the button and drag &amp; drop using the
mouse to set up a privacy mask.
- Position X: Set up the X-coordinate of the Date/
Time.
- Position Y: Set up the Y-coordinate of the Date/
Time.
- No./Name: Displays a list of active privacy masks.
The numbers indicate privacy mask numbers. Select
the empty space next to a number to assign a name
to the corresponding privacy mask. Click Delete to
remove the selected privacy mask.
23
Part 1 - Remote Setup
Audio
Input/Output
DC-E4216WRX model only
Configure audio in/out settings.
• Audio Codec: Select an audio codec.
• Input: Select an option and then adjust the volume.
• Output: Select an option and then adjust the volume.
Cameras do not feature built-in audio amplifier units
and therefore require the user to purchase a speaker
system with a built-in amplifier separately.
24
Part 1 - Remote Setup
Event Action
Designate event detection alert actions.
Alarm out
Select Alarm Out to enable alarm out.
• Dwell Time: Designate the alarm out duration. When
an event occurs, alarm out will be generated for the
specified duration.
• Schedule: Specify the alarm out schedule. Alarm out
is generated during the specified period only.
25
Part 1 - Remote Setup
Email
Select Email to send out emails.
Remote Callback
Select Remote Callback to send callback messages to a
remote system.
• Not supported from the IDIS Web program.
• The camera must be registered to the remote
system in order to use the Remote Callback feature.
• SMTP Server/Port: Enter the SMTP server’s IP address
(or domain name) and port number you received
from the network administrator. If a DNS server has
been set up during network configuration, you can
enter a domain name instead of an IP address.
• Use SSL/STARTTLS: If using an SMTP server requiring
an SSL or STARTTLS connection, select SSL or
STARTTLS option.
• Authentication: Enter a user ID and password if user
authentication is required by the SMTP server.
• Sender/Recipient(s): Enter the sender and recipients’
addresses. (Up to 10) The addresses must be properly
formatted and include the @ symbol.
26
• IP Address: Enter the IP address and port number of
the remote system that will receive the messages.
• Retry: Designate how many reattempts to make if
message delivery fails.
Part 1 - Remote Setup
Audio Alarm
DC-E4216WRX model only
Select Audio Alarm to generate audio.
• List: Displays a list of audio files to playback. Click
Add or Remove to add/remove audio (.wav) files.
(supports 16-bit, 16KHz encoded files only) Select an
audio file from the list and then click Play to listen to
the file.
Please upload a file that a supported format. (.wav) The
.wav file supports the formats of 8/16/24bits and 8/11.
025/12/16/22.05/24/32/44.1/48/64/96KHz.
FTP Upload
Select FTP Upload to upload .jpg image of the event
detected to an FTP server.
• FTP Server: Click Add to register a new FTP server.
Click Remove to remove a registered FTP server.
When an event is detected, a .jpg image of the event
detected image is uploaded to the Primary Server.
If the upload to the Primary Server fails, the file will
be uploaded to the Secondary Server. Upload to the
Secondary Server will continue to be attempted until
successful. Fill out the fields below and click Test to
test the FTP server connection settings. Once the test
is complete, click OK.
27
Part 1 - Remote Setup
• When specifying the Upload Path or Base File
Name, you cannot use special characters such as \, /,
#, *, |, :, &quot;, &lt;, &gt;, and ?.
• The resolution of FTP upload image can change
depending on the resolution setting applied under
Video &gt; Streaming.
- FTP Server: Enter the FTP server’s IP address (or
domain name).
- Upload Path: Designate the file upload path.
- Port: Enter the FTP server’s port number.
- User ID, Password: Enter the user ID and password
needed for connecting to the FTP server.
• Settings: Configure image and upload settings.
- Upload Type: Choose an upload type. Select
Always to upload images using the settings below,
irrespective of event detection. Select Event to
upload images using the settings below when an
event is detected.
- Upload Frequency: Activated only when Upload
Type has been set to Always. Designate the upload
speed. The specified number of images will be
uploaded to the FTP server during the specified
period of time.
- Image per: Activated only when Upload Type has
been set to Event. Designate the upload speed.
Select Upload for and specify a duration. Images
will be uploaded for the specified duration at the
specified upload speed. Select Upload while event
status is active to upload images at the specified
speed only while event status is active.
- Resolution/Quality: Choose the resolution and
quality of the images to upload to the FTP server.
Range of resolution settings you can use here can
vary depe nding on the resolution setting applied
under Video &gt; Streaming.
- Base File Name: Enter a name for the files to be
uploaded to the FTP server and then choose file
identification options. Select Add Date/Time Suffix
to add event detection date and time information
to each image file. Select Add Sequence Number
Suffix - max. Count to number the image files
based on the order of event detection. Select
Overwrite to overwrite the previous image with
the new image. Event type is automatically added
to the file names.
28
• Set speed settings for Upload Frequency and
Upload 1 image per options in consideration of the
FTP server's performance. FTP uploads can fail if the
configured speed is higher than what the FTP server
can handle.
Part 1 - Remote Setup
Record
Select Record to record video on the SD memory card.
First, make sure that an SD memory card (Class 6 or
higher) has been properly inserted.
Schedule
Select the Schedule tab and set up a recording
schedule.
• Mode: Choose a recording mode.
- Always - Event: Records video in event mode. In
event recording mode, video is recorded when an
event is detected.
- Always - Time-Lapse: Records video in time
lapse mode. In time lapse recording mode, video
is recorded continuously, irrespective of event
detection.
- Always - Time-Lapse/Event: Records video in time
lapse mode when event has not been detected and
in event mode when one is detected.
• Type: Select the record type.
- Normal Mode: SD recording is performed
according to schedule and setting.
- Smart Failover: Used for recording failover in NVR
/ VMS interlock. For more information, refer to the
NVR / VMS manual.
• Total Capacity: Indicates the SD memory card’s total
capacity if it has been inserted properly.
• Format SD card: Click on this button to format the
inserted SD memory card. Formatting the SD memory
card erases all data saved on the card.
- Date/Time: Video is recorded in the specified mode
according to the dates and times selected in the
schedule. Select On or Off at the bottom of the
schedule table and then choose a recording mode.
Click on dates and times on the schedule table or
drag to enable/disable recording mode. Select On
or Off and then click Select All/Clear All to enable/
disable recording mode on all dates and times.
• Duration: Specify the event recording duration.
- Pre-Event: Select the pre-event recording duration.
You can record up to 60MB of video. Using high
resolution, quality, and frame rate settings can
cause the recording to exceed the 60MB limit and
stop before the end of the specified recording
duration.
- Post-Event: Select the post-event recording
duration.
This function is only supported for users in
Administrator group.
• Record Audio: Enable/disable audio recording. DC-
E4216WRX model only
• Overwrite: If the SD memory card runs out of storage
space, the old video is automatically deleted and the
new video is saved.
Setting up the Automatic Sync at Date/Time is
required to ensure there is no error to the SD
memory card recording time.
29
Part 1 - Remote Setup
Settings
Event
Select the Settings tab and configure recording
settings.
Configure event detection settings.
• Recording Stream: Choose a stream to use for
recording. It’s possible to designate different streams
for different recording modes.
- Time-Lapse/Pre-Event: Designate the stream to
use for recording in time lapse mode or event mode
(pre-event).
- Event: Designate the stream to use for recording in
event mode (post-event).
• Recordings saved on the SD memory card can be
searched and played back from the IDIS Solution
Suite Compact program or remotely from the
remote program. For more information, refer to
each program's operation manual.
• Video search and playback may not function
properly on the remote program while video is
being recorded on to the SD memory card.
To remove the SD memory card, unselect the Record
option and wait 30 seconds before doing so. Removing
the SD memory card while recording is in progress of
without waiting 30 seconds can damage the system
and/or the recording data.
30
Part 1 - Remote Setup
Alarm In
Select Alarm In to enable alarm in event. With alarm
in event enabled, alarm in detections by the alarm in
connector will be assumed as events.
Motion Detection
Select Motion Detection to configure motion detection
event settings. With motion detection event enabled,
motion detections within the designated area will be
assumed as events.
• Title: Enter the alarm-in device’s name.
• Type: Select the alarm in type.
• Event Action: Select an alarm in event alert action.
- Alarm Out: Select if you wish to generate an alarm
out.
- Send Email: Select if you wish to send an email.
Select the Image Attachment option to attach a
.jpg image of the event detected to the email.
- Remote Callback: Select this option to send a
message to a remote system and then select which
system to send the message to.
• Not supported from the IDIS Web program.
• The camera must be registered to the remote
system in order to use the Remote Callback
feature.
- Audio Alarm: Select this option to generate an
audio alert and then choose an audio ﬁle (.wav). DC-
E4216WRX model only
- FTP Upload: Select this option if you wish to
upload images to the FTP server.
• Sensitivity: Select daytime and nighttime motion
detection sensitivity levels. Higher values will result in
more sensitive motion detection.
• Minimum Blocks for Detection: Select minimum
blocks for daytime and nighttime motion detection.
Motion must take place over the selected number
of blocks in order for it to be considered as a motion
detection event.
• Motion Zone: Click Setup and define the motion
zone using blocks.
-
(Draw)/ (Erase): Enable/disable motion
detection blocks.
-
(Cell): Select/unselect motion detection blocks
individually.
-
(Region): Select/unselect multiple motion
detection blocks.
-
(Fill): Select/unselect all motion detection blocks.
- Record: Select this option to record video.
Event Action settings must be conﬁgured correctly in
order to perform event actions.
31
Part 1 - Remote Setup
• Motion Ignoring Interval: With Motion Ignoring
Interval configured, no event log or notification is
generated for motions detected during a period of
time following a motion detection event.
• Daytime: Specify when daytime starts and ends. All
other times will be assumed as nighttime.
Trip-Zone
Select Trip-Zone to configure trip zone event settings.
With trip zone event enabled, motion detected inside/
outside the selected area will be assumed as an event.
• Event Action: Select a motion detection event alert
action.
- Alarm Out: Select if you wish to generate an alarm
out.
- Send Email: Select if you wish to send an email.
Select the Image Attachment option to attach a
.jpg image of the event detected to the email.
- Remote Callback: Select this option to send a
message to a remote system and then select which
system to send the message to.
• Not supported from the IDIS Web program.
• The camera must be registered to the remote
system in order to use the Remote Callback
feature.
- Audio Alarm: Select this option to generate an
audio alert and then choose an audio file (.wav). DC-
E4216WRX model only
- FTP Upload: Select this option if you wish to
upload images to the FTP server.
- Record: Select this option to record video.
Event Action settings must be configured correctly
in order to perform event actions.
• Sensitivity: Select daytime and nighttime motion
detection sensitivity levels. Higher values will result in
more sensitive motion detection.
• Trip-Zone: Click Setup and define the trip zone using
blocks.
-
(Draw)/ (Erase): Enable/disable trip zone
blocks.
-
(Cell): Select/unselect trip zone blocks
individually.
-
(Region): Select/unselect multiple trip zone
blocks.
-
(Fill): Select/unselect all trip zone blocks.
- Trip Direction: Define in which direction the
motion has to occur in order for it to be considered
as an event. Select In for movement occurring from
outside the trip zone in and Out for movement
occurring from inside the trip zone out.
• Motion Ignoring Interval: With Motion Ignoring
Interval configured, no event log or notification is
generated for motions detected during a period of
time following a motion detection event.
• Daytime: Specify when daytime starts and ends. All
other times will be assumed as nighttime.
- Alarm Out: Select if you wish to generate an alarm
out.
32
Part 1 - Remote Setup
- Send Email: Select if you wish to send an email.
Select the Image Attachment option to attach a
.jpg image of the event detected to the email.
- Remote Callback: Select this option to send a
message to a remote system and then select which
system to send the message to.
• Not supported from the IDIS Web program.
• The camera must be registered to the remote
system in order to use the Remote Callback
feature.
Audio Detection
DC-E4216WRX model only
Select Audio Detection to configure audio detection
event settings. With audio detection enabled, an audio
detection taking place during the specified activation
period will be assumed as an event.
- Audio Alarm: Select this option to generate an
audio alert and then choose an audio file (.wav). DC-
E4216WRX model only
- FTP Upload: Select this option if you wish to
upload images to the FTP server.
- Record: Select this option to record video.
Event Action settings must be configured correctly
in order to perform event actions.
• Sensitivity: Define the audio detection sensitivity.
Higher values will result in more sensitive detection.
• Activation Time: Specify how long audio has to be
detected for it to be considered as an event. Audio
detections that do not last for the specified duration
of time will not be considered as events.
• Use Ignoring Time: Define the event ignoring time.
Audio detections taking place during the defined
time range will not be assumed as events.
• Audio Ignore Interval: With Audio Ignoring Time
configured, no event log or notification is generated
for audio detections taking place during a period of
time following an audio detection event.
33
Part 1 - Remote Setup
• Event Action: Select an audio detection event alert
action.
- Alarm Out: Select if you wish to generate an alarm
out.
- Send Email: Select if you wish to send an email.
Select the Image Attachment option to attach a
.jpg image of the event detected to the email.
Tampering
Select Tampering to configure tampering detection
event settings. With tampering detection event enabled,
a sudden change in the video, such as due to movement
of the camera or covering up of the lens, will be
assumed as an event.
- Remote Callback: Select this option to send a
message to a remote system and then select which
system to send the message to.
• Not supported from the IDIS Web program.
• The camera must be registered to the remote
system in order to use the Remote Callback
feature.
- FTP Upload: Select this option if you wish to
upload images to the FTP server.
- Record: Select this option to record video.
Event Action settings must be configured correctly
in order to perform event actions.
• Sensitivity: Define the tampering detection
sensitivity. Higher values will result in more sensitive
detection.
• Activation time: Specify how long tampering has
to be detected for it to be considered as an event.
Tampering detections that do not last for the
specified duration of time will not be considered as
events.
• Use Ignoring Time: Define the event ignoring time.
Tampering detections taking place during the defined
time range will not be assumed as events.
34
Part 1 - Remote Setup
• Event Action: Select a tampering detection event
alert action.
- Alarm Out: Select if you wish to generate an alarm
out.
- Send Email: Select if you wish to send an email.
Select the Image Attachment option to attach a
.jpg image of the event detected to the email.
System Event
Select System Event and configure system event
settings. With system event enabled, system status,
alarm in status, and disk status will be checked
periodically and corresponding alerts will be generated.
- Remote Callback: Select this option to send a
message to a remote system and then select which
system to send the message to.
• Not supported from the IDIS Web program.
• The camera must be registered to the remote
system in order to use the Remote Callback
feature.
- Audio Alarm: Select this option to generate an
audio alert and then choose an audio file (.wav). DC-
E4216WRX model only
- FTP Upload: Select this option if you wish to
upload images to the FTP server.
- Record: Select this option to record video.
Event Action settings must be configured correctly
in order to perform event actions.
• System Alive: Select to check the system status and
then set up a schedule.
- Send Email: Select to send out an email when the
system comes on line.
- Remote Callback: Select this option to send a
message to a remote system when the system
comes on line and then select which system to send
the message to.
• Alarm In Bad: Select to check the alarm in status and
then set up a schedule.
- Send Email: Select to send out an email if no
change is detected in the alarm in status.
- Remote Callback: Select this option to send a
message to a remote system when the SD memory
card is inserted/removed and then select which
system to send the message to.
• Disk In/Out: Select to check if the SD memory card
has been inserted/removed.
- Send Email: Select to send out an email when the
SD memory card is inserted/removed.
- Remote Callback: Select this option to send a
message to a remote system when the SD memory
card is inserted/removed and then select which
system to send the message to.
• Email and Remote Callback settings under Event
Action must be configured correctly in order to
send out emails and messages.
• Remote Callback is not supported on IDIS Web.
• The camera must be registered to the remote
system in order to use the Remote Callback feature.
35
Part 2 - IDIS Web
IDIS Web is a program that allows you to view and search video from remote locations over the Internet and can be
accessed on a Microsoft Internet Explorer or Chrome
System requirements for running IDIS Web are as follows:
• OS: Microsoft&reg; Windows&reg; 7 (Home Premium, Professional, Ultimate), Microsoft&reg; Windows&reg; 8 (Pro, Enterprise),
Microsoft&reg; Windows&reg; 10 (Pro, Home)
• CPU: Intel Pentium IV 2.4GHz or above (Core 2 Duo E4600 recommended)
• RAM: 1GB or more
• VGA: 128MB or more (1280x1024, 24bpp or above)
• Internet Explorer: Version 10 or later 32-bit
• Chrome: Google Chrome 22.0.1229.0 or above (59.xxx or above recommended)
1
Launch Internet Explorer or Chrome and then enter the following information in the address bar.
– http://IP Address:Port Number (IDIS Web connection port number selected during camera IP address and port
number setup)
– Or http://FEN Server Address/FEN name (FEN Server address and FEN name registered to the FEN Server)
– Or http://web.idisglobal.com (it is required to enter the camera IP address when logging in. If the camera uses
the FEN feature, you can enter the FEN name registered to the FEN server instead of the camera IP address after
selecting the USE FEN option)
• If the Use HTTPS option has been selected during IDIS Web port number setup, enter https instead of http. If
prompted with a security certificate warning, select &quot;Continue to this website (not recommended).&quot; If the IDIS Web
login page fails to load, configure Internet Explorer's settings as follows:
– Tools → Internet Options → Security → Custom Level... → Medium-high (default) or Medium.
– Tools → Internet Options → Advanced → Security → Use TLS 1.0 (select)
• If connecting by entering an IP address and a port number, you can connect by entering just the IP address if IDIS
Web connection port number has been set to 80 (443 when entering https).
• If connecting by entering http://web.idisglobal.com, it is required to enter the Watch port number.
• Contact your network administrator for the IP address of the camera you wish to connect to the IDIS Web pot number.
36
Part 2 - IDIS Web
2
When prompted with the IDIS Web login window, select LIVE-PORT or PLAY-PORT as the desired mode. Enter the
ID and password and click LOGIN to sign in using the selected mode.

• IDIS Web does not work with Microsoft&reg; Windows&reg; 8 metro UI.
• Do not close the login window while IDIS Web is running. Switching over to Web Live or Web Search mode can cause
a script error, requiring you to restart the IDIS Web program.
• To use IDIS Web on Microsoft Windows Vista or above, launch Internet Explorer by right-clicking on the icon and
selecting the Run as administrator option. Otherwise, certain IDIS Web functions might not be available.
• When running IDIS Web, the bottom section of the screen may get cut off if the address bar or the status bar is shown.
In this case, change Internet Options so that the address bar or the status bar is hidden. (Tools → Internet Options
→ Security → Custom level... → Allow websites to open windows without address or status bars (Enable))
• Launching a new version of IDIS Web for the first time can cause Internet Explorer to load information from the
previous version. In this case, navigate to Tools → Internet Options → General, delete temporary Internet files, and
then restart IDIS Web.
• On Microsoft Windows Vista or above, lowered image transmission rate can prevent the screen from being displayed
or updated. In this case, we recommend that you disable the computer's auto tuning function. Open the command
prompt as an administrator. (Start → Accessories → Command Prompt → Right-Click and then select Run as
administrator) Type in &quot;netsh int tcp set global autotuninglevel=disable&quot;and then press Enter. Restart the
computer to apply the change. To enable auto tuning again, launch the command prompt as an administrator and
then type in &quot;netsh int tcp set global autotuninglevel=normal&quot;. Restart the computer to apply the change.
37
Part 2 - IDIS Web
Web Live Mode
A remote web monitoring program that allows you to monitor images from remote locales in real-time.
2
3
4
5
1
6
7
8
9
0
!
@
^
#
&amp;
$
%
to terminate IDIS Web.
1
Press
2
Place the mouse pointer on the logo to check IDIS Web's version.
3
Displays the current time.
4
Click to view the video in full screen. Press the ESC key on the keyboard to return to the previous
screen.
TYPE 1
TYPE 1
TYPE 1
5
Click
to print the current video screen using a printer connected to the computer.
6
Click
to save the current video screen as an image file.
7
Click to configure rendering mode and OSD settings. Select rendering mode to adjust the video output
rate or select which OSD elements to display on the screen from the OSD list.
8
Click
to load the camera setup window.
9
Click
to switch over to Web Search mode.
0
Shows login information.
!
Indicates the camera's number.
@
This function is not supported.
TYPE 1
TYPE 1
PE 1
38
TYPE 1
Part 2 - IDIS Web
#
Used to adjust live video quality.
$
Click
to control the alarm out device connected to the camera.
Event status window at the bottom of the screen displays a list of events detected at remote locales.
TYPE
TYPE11
%
/
Enable/Disable Alarm In
Tampering
Motion Detection
Audio Detection
Trip zone
Right-click on the screen to display the pop-up menu. Click to enable or
disable each function.
• Fisheye Dewarping: This function is not supported.
• Change Camera Title: Used to change the camera's name.
Renaming the camera in Web Live mode does not affect the camera's name on
the remote system. If no name is entered for the camera, the name used at the
remote locale is shown on the screen.
• Enable Audio: Enables audio transmission with remote locales. Select to display
buttons. DC-
E4216WRX model only
Enables transmission of audio to the remote locale via microphone.
Enables playback of audio from the remote locale on speakers.
/
^
Enables two-way audio communication with the remote locale.
Disables audio transmission.
TYPE 1 audio transmission,
If the remote locale connected to supports
camera screen.
icon appears on the corresponding
• Aspect Ratio: Change the aspect ratio of the video displayed on the screen.
- Fit to Screen: Fit the video to the size of the camera screen.
- Fit to Aspect Ratio: Resizes camera screen to original aspect ratio of the video.
- Half Size (x0.5) - 4 Times Bigger (x4): Displays the camera videos in the selected size based on the
original size of the video. For example, original size (x1) displays the video in its original size. Half size
(x0.5) through 4 times larger (x4) options are only available if there is enough space on the camera
screen to accommodate the selected size.
• MultiStream: If the camera is running on multi-stream mode, you can choose between the streams.
• Anti-Aliasing Screen: Removes stair step effect (blocks) that are caused when zooming a video to
improve overall quality of video output.
• Mouse PTZ Control: This function is not supported.
Used to configure camera easy setup. Select from presets or custom setup for the video mode according
to daytime/nighttime.
&amp;
• Preset: Select from Natural, Vivid or De Noise.
• User Custom: Manually configure the values of each setting (Sharpness, Contrast, Colors and
Brightness).
39
Part 2 - IDIS Web
Web Search Mode
A remote web search program that allows you to search for recordings from remote locales in real-time.
While in Web Search mode, connection to remote locales will terminate automatically after 30 minutes of inactivity.
2
3
4
5
1
6
7
8
9
113.49 NC-D320-IP
0
!
@
#
$
b
%
^
&amp;
*
(
)
a
to terminate IDIS Web.
1
Press
2
Place the mouse pointer on the logo to check IDIS Web's version.
3
Displays time information of the video recording from the remote locale.
4
Click to view the video in full screen. Press the ESC key on the keyboard to return to the previous
screen.
TYPE 1
TYPE 1
TYPE 1
TYPE 1
40
5
Click
to print the current video screen using a printer connected to the computer.
6
TYPE 1
Click
to save the video recording as an executable file.
7
Click
to save the current video screen as an image file.
Part 2 - IDIS Web
8
Click to configure rendering mode and OSD settings. Select rendering mode to adjust the video
output rate or select which OSD elements to display on the screen from the OSD list.
9
Click
0
Shows login information.
!
Indicates the camera's number.
@
Zoom in or out on the video.
#
Adjust image brightness.
TYPE 1
to switch over to Web Live mode.
TYPE 1
Apply image filters (Sharpen, Blur, Equalizer, Interpolation, and Revert) to the images.
$
Image calibration is applied only during the paused state.
TYPE 1
Use the calendar to search for video recordings by specific dates.
%
Dates containing video recordings are highlighted in light blue. Selecting a date containing video
recording data loads the earliest recording from that date. Selected date is highlighted in orange.
^
Select
to enable time lapse search mode and search/playback video recordings in
chronological order. In time lapse search mode, video recordings can be searched by selecting specific
dates on the calendar. Time information of video recordings found on the selected dates is shown on
the time table at the bottom of the screen. Select a point in time to display video from that moment. If
multiple recordings are available for the selected point in time, you can select the desired segment.
&amp;
Select
parameters.
TYPE 1
TYPE 1
to enable event search mode and search for events matching user-designated
TYPE 1
Use the playback controls to play back video.
TYPE 1
TYPE 1
TYPE 1
*
TYPE 1
Go
to First
TYPE 1
TYPE 1
Fast Forward
Play by Frame (backwards)
Play by Frame (forwards)
Rewind
Go to Last
Play/Pause
TYPE 1
(
to designate recent recordings you wish to search and then jump to a specific point in
Click
the recording.
)
Click
a
Indicates the camera's recording data on a time bar. If the camera's system clock has been changed to a
point in the past and more than one recording exists at the same point in time as a result, you will be able
to choose which segment to search from the segment menu on the upper right portion of the time table.
to reload recent video recordings from remote locales.
41
Part 2 - IDIS Web
Right-click on the screen to display the pop-up menu. Click to enable or
disable each function.
• Fisheye Dewarping: This function is not supported.
• Change Camera Title: Used to change the camera's name.
b
Renaming the camera in Web Search mode does not affect the camera's name
on the remote system. If no name is entered for the camera, the name used at
the remote locale is shown on the screen.
• Enable Audio: If audio was recorded with the video, enabling this option plays audio upon playback.
DC-E4216WRX model only
• Aspect Ratio: Change the aspect ratio of the video displayed on the screen.
• Anti-Aliasing Screen: Removes stair step effect (blocks) that are caused when zooming a video to
improve overall quality of video output.
42
Part 3 - Appendix
Setup Menu Tree (Remote Setup)
Remote Setup
Quick Setup
System
Network
Video
Audio
System
General
Date/Time
User/Group
Network
IP Address
FEN
Port/QoS
Bandwidth Control
Security
IEEE 802.1X
Video
Camera
Streaming
Webcasting
MAT
Privacy Masking
OSD
Audio
Input/Output
Event Action
Alarm Out
Email
Remote Callback
Audio Alarm
FTP Upload
Record
Event
Alarm In
Motion Detection
Trip zone
Audio Detection
Tampering
System Event
43
Part 3 - Appendix
Index
Q
Quality
B
Bitrate Control
21
R
21
C
Camera Name
9
Compression
21
Remote Port
14
Resolution
21
RTSP Port
14
S
SSL
D
Date/Time
10
DSCP
14
F
16
T
Time Sync
10
U
FEN Name
13
FEN Server
13
Frame Rate
21
I
IDIS Web port
14
IPFiltering
16
Use FEN
13
Use HTTPS
14
User/Group
10
Use UPnP
14
M
MAT
22
N
Network Bandwidth Limit
15
O
ONVIF Protocol
44
9
V1.3
IDIS Co., Ltd.
For more information, please visit at
www.idisglobal.com
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