Owners Manual 765 Valve Water Softener FOLLOWTHE INSTALLATION INSTRUCTIONS CAREFULLY. FAILURE TO INSTALL THE UNIT PROPERLY VOIDS THE WARRANTY. BEFORE YOU BEGIN INSTALLATION, READ THIS ENTIRE MANUAL. THEN, OBTAIN ALL THE MATERIALS AND TOOLS 1. Avoid pinched o-rings during installation by applying (provided with install kit) NSF certified lubricant to all seals. 2. This system is not intended for treating water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. REVISION # 0 REVISION DATE May 4,2015 54578 2 Table of Contents Unpacking / Inspection Safety Guide Proper Installation Specification Before Starting Installation Installation Instructions System Start Up Programming Instructions About The System Maintenance Sanitizing Procedure Main Repair Parts Trouble Shooting Warranty PAGE 2 2 3 4 4 6 8 9 10 12 15 16 21 22 Unpacking / Inspection Be sure to check the entire softener for any shipping damage or parts loss. Also note damage to the shipping cartons. Contact the transportation company for all damage and loss claims. The manufacturer is not responsible for damages in transit. Small parts, needed to install the softener, are in a parts bag. To avoid loss of the small parts, keep them in the parts bag until you are ready to use them. Safety Guide For your safety, the information in this manual must be followed to minimize the risk of electric shock, property damage or personal injury. Check and comply with your provincial / are recommended. Do not use rock, block, granulated or ice cream making salts. state and local codes. You must follow They contain dirt and sediments, or mush these guidelines. Use care when handling the water softenand cake, and will create maintenance ing system. Do not turn upside down, problems. drop, drag or set on sharp protrusions. Keep the salt lid in place on the softener The water softening system works on 12 unless servicing the unit or refilling with volt-60 Hz electrical power only. Be sure to salt. use only the included transformer. WARNING: This system is not inTransformer must be plugged into an intended for treating water that is microbiodoor 120 volt, grounded outlet only. logically unsafe or of unknown quality Use clean water softening salts only, at without adequate disinfection before or least 99.5% pure. NUGGETor PELLET salts after the system. 3 Proper Installation This water softening system must be properly installed and located in accordance with the Installation Instructions before it is used. Do not install or store where it will be maximum. Use a pressure reducing valve exposed to temperatures below freezing or to reduce the pressure. exposed to any type of weather. Water Softener resins may degrade in the presfreezing in the system will break it. Do not ence of chlorine or chloramines above 2 attempt to treat water over 100°F. ppm. If you have chlorine or chloramines Do not install in direct sunlight. Excessive in excess of this amount, you may experience reduced life of the resin. In these sun or heat may cause distortion or other conditions, you may wish to consider purdamage to non-metallic parts. Properly ground to conform with all govchasing a whole house carbon filter soferning codes and ordinances. tener system with a chlorine reducing meUse only lead-free solder and flux for all dia. sweat-solder connections, as required by WARNING: Discard all unused parts and state and federal codes. packaging material after installation. Small Maximum allowable inlet water pressure is parts remaining after the installation could 125 psi. If daytime pressure is over 80 be a choke hazard. psi, night time pressure may exceed the Specifications 4 Model HT765‐75 HT765‐100 HT765‐150 HT765‐200 HT765‐250 HT765‐300 HT765‐75C HT765‐100C Capacity Grains @ 6 lbs/cu ft @ 10 lbs/ @ 3 lbs/ (Factory cu ft cu ft Setting) 19,875 16,500 10,500 26,500 22,000 14,000 39,750 33,000 21,000 53,000 66,250 79,500 19,875 26,500 44,000 55,000 66,000 16,500 22,000 28,000 35,000 42,000 10,500 14,000 Flow Rate Regeneration Water Usage Mineral Resin Brine Tank / Cabinet Size Shipping Salt Cap Lbs Service Backwash Factory Set‐ Tank Size Cu. Ft. Inches Weight Lbs USGPM USGPM ting (Gallons) BTS 15.0²x34.7/BTR BTS 230 /BTR 8.0 1.5 8 x 44 0.75 93 56.7 18.1x34.7 270 BTS 15.0²x34.7/BTR BTS 230 /BTR 10.0 2.0 9 x 48 1.00 110 67.2 18.1x34.7 270 BTS 15.0²x34.7/BTR BTS 230 /BTR 12.0 2.4 10 x 54 1.50 141 76.2 18.1x34.7 270 15.0 3.0 12 x 52 2.00 20.3 x 37.4 385 158 124.4 15.0 4.0 13 x 54 2.50 20.3 x 37.4 385 198 135.4 15.0 5.0 14 x 65 3.00 23.0 x 40.5 550 244 173.2 8.0 2.0 9 x 35 0.75 13.8 x 23.6 x 43.3 225 93 66.7 10.0 2.4 10 x 35 1.00 13.8 x 23.6 x 43.3 225 110 75.2 Water Temperature = Min 39°F / Max 100°F Operating Pressure = Min 35 PSI / Max 125 PSI Voltage = 110 volts standard Units contain 8% Super Capacity Ion Exchange Resin \ How Your Water Conditioner Works The principle behind water softening is simple chemistry. A water softener contains resin beads which hold electrically charged ions. When hard water passes through the softener, calcium and magnesium ions are attracted to the charged resin beads. It's the resulting removal of calcium and magnesium ions that produces soft water. This system is controlled with simple, user-friendly electronics displayed on a LCD screen. The main page displays the current time and the remaining gallons in meter mode or the remaining days in calendar clock mode. Before Starting Installation Tools, Pipe, and Fittings, Other Materials Pliers Screwdriver Teflon tape Razor knife Two adjustable wrenches Additional tools may be required if modification to home plumbing is required. Plastic inlet and outlet fittings are included with the softener. To maintain full valve flow, 3/4” or 1” pipes to and from the softener fittings are recommended. You should maintain the same, or larger, pipe size as the water supply pipe, up to the softener inlet and outlet. Use copper, brass, or PEX pipe and fittings. Some codes may also allow PVC plastic pipe. ALWAYS install the included bypass valve, or 3 shut-off valves. Bypass valves let you turn off water to the softener for repairs if needed, but still have water in the house pipes. 5/8” OD drain line is needed for the valve drain. A 10’ length of hose is included. with some models. A length of 5/8” OD drain line tubing is needed for the brine tank over flow fitting (optional). Nugget or pellet water softener salt is needed to fill the cabinet or brine tank. 5 Where To Install The Softener Place the softener as close as possible to The manufacturer will not repair or pay for water damage. the pressure tank (well system) or water meter (city water). A 120 volt electric outlet, to plug the inPlace the softener as close as possible to a cluded transformer into, is needed within 6 floor drain, or other acceptable drain point feet of the softener. The transformer has (laundry tub, sump, standpipe, etc.). an attached 6 foot power cable. Extension Connect the softener to the main water cables are available. Be sure the electric supply pipe BEFORE the water heater. DO outlet and transformer are in an inNOT RUN HOT WATER THROUGH THE side location, to protect from wet SOFTENER. Temperature of water passweather. ing through the softener must be less than If installing in an outside location, you must take the steps necessary to assure 100 deg. F. the softener, installation plumbing, wiring, Keep outside faucets on hard water to etc., are as well protected from the elesave soft water and salt. ments, contamination, vandalism, etc., as Do not install the softener in a place where when installed indoors. it could freeze. Damage caused by freezing is not covered by the war- Keep the softener out of direct ranty. sunlight. The sun’s heat may soften and Put the softener in a place water damage distort plastic parts. is least likely to occur if a leak develops. 6 Installation Instructions 1. If your hot water tank is electric, turn off the power to it to avoid damage to the element in the tank. 2. If you have a private well, turn the power off to the pump and then shut off the main water shut off valve. If you have municipal water, simply shut off the main valve. Go to the faucet, (preferably on the lowest floor of the house) turn on the cold water until all pressure is relieved and the flow of water stops. 3. Locate the softener tank and brine tank close to a drain where the system will be installed. The surface should be clean and level. 4. Connect the inlet and outlet of the softener using appropriate fittings. Perform all plumbing according to local plumbing codes. Use a ½” minimum pipe or tubing size for the drain line ON COPPER PLUMBING SYSTEMS BE SURE TO INSTALL A GROUNDING WIRE BETWEEN THE INLET AND OUTLET PIPING TO MAINTAIN GROUNDING. Any solder joints being soldered near the valve must be done before connecting any piping to the valve. Always leave at least 6" (152 mm) between the valve being soldered and joints when soldering pipes that are connected to the valve. Failure to do this could cause damage to the valve. 5. Connect the drain hose (10 ft included) to the valve and secure it with a hose clamp (also included). Run the drain hose to the nearest laundry tub or floor drain. This can be ran up overhead or down along the floor. If running the drain line more than 20 ft overhead, it is recommended to increase the hose size to 3/4”. NEVER MAKE A DIRECT CONNECTION INTO A WASTE DRAIN. A PHYSICAL AIR GAP OF AT LEAST 1.5” SHOULD BE USED TO AVOID BACTERIA AND WASTEWATER TRAVELLING BACK THROUGH THE DRAIN LINE INTO THE SOFTENER. 6. Using the Allen Key (included), place the unit in the bypass position. Slowly turn on the main water supply. At the nearest cold treated water tap nearby remove the faucet screen, open the faucet and let water run a few minutes or until the system is free of any air or foreign material resulting from the plumbing work. 7. Make sure there are no leaks in the plumbing system before proceeding. Close the water tap when water runs clean. 8. Open the brine tank / cabinet salt lid and add water until there is approximately 3” (75 mm) of water in the tank. Do not add salt to the brine tank at this time. 9. Proceed to start up instructions. Note: The unit is not ready for service until you complete the start-up instructions. 7 Installation Twin Tank 8 System Start-Up Key Pad Configuration SETTINGS This function is to enter the basic set up information required at the time of installation. SELECT Pressing this key allows the user to change the value of each setting. DOWN / UP Increase or decrease the value of the settings while in the program‐ ming mode. Start-up Instructions 1. Plug the power transformer into an approved power source. Connect the power cord to the valve. 2. When power is supplied to the control, the screen will display “WAITING PLEASE” while it finds the service position. 3. Manually step the valve past the BRINE position to the BACKWASH position. If screen is locked, the screen will display “PRESS SETTINGS 3S TO UNLOCK”. Follow the instructions and press SETTINGS for 3 seconds to unlock. Press and hold the SELECT Key for 3 seconds. Press any key to skip the BRINE cycle. 4. Once in the BACKWASH cycle, open the inlet on the bypass valve slowly and allow water to enter the unit. Allow all air to escape from the unit before turning the bypass fully open. Then allow water to run to drain for 3-4 minutes or until all media fines are washed out of the softener indicated by clear water in the drain hose. 5. Press any button to advance to the RINSE position. Check the drain line flow. Allow the water to run for 3-4 minutes or until the water is clear. 6. Press any button to advance to the REFILL position. Check that the valve is filling water into the brine tank. Allow the valve to refill for the full amount of time as displayed on the screen to insure a proper brine solution for the next regeneration. 7. The valve will automatically advance to the SERVICE position. Open the outlet valve on the bypass, then open the nearest treated water faucet and allow the water to run until clear, close the tap and replace the faucet screen. 8. Add salt into the cabinet / brine tank. 9. Program unit. 9 Programming Instructions 1. 2. 3. 4. Press SETTINGS to advance to the TIME of DAY. TIME of DAY will flash. Press Up and Down key to adjust the TIME of DAY. Press and Hold UP or DOWN key to quickly advance the hours and minutes. When desired time is displayed, press SELECT to Advance to the HARDNESS setting. HARDNESS will flash. Press the UP or DOWN key to adjust HARDNESS (Min 1/Max 199). When desired hardness (in grain per gallon) is displayed, press SELECT to advance to the PEOPLE setting (Min 1/Max 9). PEOPLE will flash. When desired number of people is displayed press SELECT to complete the programming. At any time, press SETTINGS to return to previous home screen menu. Manual Regeneration (Step / Cycle Valve) To Initiate the manual regeneration, rotate the knob to the backwash position. 10 About The System Operation During A Power Failure In the event of a power failure, the valve will keep track of the time and day for 48 hours. The programmed settings are stored in a non-volatile memory and will not be lost during a power failure. If power fails while the unit is in regeneration, the valve will finish regeneration from the point it is at once power is restored. If the valve misses a scheduled regeneration due to a power failure, it will queue a regeneration at the next regeneration time once power is restored. Safety Float The brine tank is equipped with a safety float which prevents your brine tank from overfilling as a result of a malfunction such as a power failure. Main Display When power is supplied to the control, the screen will display TIME OF DAY, GALLONS REMAINING, and DEALER NAME and PHONE NUMBER. New Sounds You may notice new sounds as your water softener operates. The regeneration cycle lasts up to 180 minutes. During this time, you may hear water running intermittently to the drain. Regeneration Process When the system capacity is near exhausted, a regeneration is necessary to restore the system to full capacity. The table below explains the regeneration steps. Step Name #1 Back Wash #2 Brine Description Fresh water is introduced to the bottom of the tank flowing upwards expanding the ion exchange resin to rinse out any dirt or small particles to the drain and to un‐compact the bed to restore full service flow rates. The brine solution is introduced slowly from the top of the tank flowing down through the ion exchange resin pushing the hardness out to drain and restoring system capacity. #4 Rinse Fresh water is introduced from the top of the tank flowing down through the ion exchange resin rinsing any excess brine solution out to the drain. #5 Refill Fresh water is added to the salt tank to prepare and insure fully saturated brine for the next regeneration. 11 Automatic Hard Water Bypass During Regeneration The regeneration cycle can last 30 to 180 minutes, after which soft water service will be restored. During regeneration, hard water is automatically bypassed for use in the household. Hot water should be used as little as possible during this time to prevent hard water from filling the water heater. This is why automatic regeneration is set for sometime during the night and manual regenerations should be performed when little or no water will be used in the household. Normal regeneration time is 2:00 AM. Injector and Drain Line Flow Control Suggested Softener Valve Configurations Tank Size (Diameter Brine Line Flow ) Injector Set Contol (BLFC) Drain Line Flow Control 9" #1 White 0.3 GPM #2 (2.0 GPM) 10" #1 White 0.3 GPM #3 (2.4 GPM) 12" #2 Blue 0.3 GPM #4 (3.5 GPM) 14" #3 Yellow 0.3 GPM #7 (5.0 GPM) 12 Manual Bypass In the case of emergency, such as an overflowing brine tank, you can isolate your water softener from the water supply using the bypass valve located at the back of the control. In normal operation the bypass is open with the on/off knobs in line with the inlet and outlet pipes. To isolate the softener, simply rotate the knobs clockwise (as indicated by the word BYPASS and arrow) until they lock. You can use your water related fixtures and appliances as the water supply is bypassing the softener. However, the water you use will be hard. To resume soft water service, open bypass valve by rotating the knobs counterclockwise. Maintenance Adding Salt Use only NUGGETor PELLET water softener salt. Check the salt level monthly. It is important to maintain the salt level above the water level. To add salt, simply lift the salt lid and add the salt directly into the brine tank. Be sure the brine well cover is on and fill only to the height of the brine well. Bridging Humidity or wrong type of salt may create a cavity between the water and the salt. This action, known as “bridging”, prevents the brine solution from being made, leading to your water supply being hard. If you suspect salt bridging, carefully pound on the outside of the brine tank or pour some warm water over the salt to break up the bridge. This should always be followed up by allowing the unit to use up any remaining salt and then thoroughly cleaning out the brine tank. Allow two hours to produce a brine solution, then manually regenerate the softener. 13 Cleaning or Replacing Injectors Sediment, salt and silt will restrict or clog the injector. A clean water supply and pure salt will prevent this from happening. The injector assembly is located on the right side of the control valve. This assembly is easy to clean. 1. 2. 3. 4. 5. Shut off the water supply to your softener and reduce the pressure by opening a cold soft water faucet. Using a screwdriver, remove the two screws holding the injector cover to the control valve body. Carefully remove the assembly and disassemble as shown above. The injector orifice is removed from the valve body by carefully turning it out with a large screwdriver. Remove the injector throat the same way. Carefully flush all parts including the screen. Use a mild acid such as vinegar or ProRust Out to clean the small holes in the orifice and throat. Re-assemble using the reverse procedure. 14 Replacing Drain Line Flow Control (DLFC) 1. Remove the red clip that secures the drain line elbow. 2. Remove the BLFC washer from the elbow fitting. 3. Reassemble using the reverse procedure. 15 Care of Your System To retain the attractive appearance of your new water softener, clean occasionally with mild soap solution. Do not use abrasive cleaners, ammonia or solvents. Never subject your softener to freezing or to temperatures above 100°F. Resin Cleaner An approved resin cleaner must be used on a regular basis if your water supply contains iron. The amount of resin cleaner and frequency of use is determined by the quantity of iron in your water (consult your local representative or follow the directions on the resin cleaner package). Sanitizing Procedure Care is taken at the factory to keep your water softener clean and sanitary. Materials used to make the softener will not infect or contaminate your water supply, and will not cause bacteria to form or grow. However, during shipping, storage, installing and operating, bacteria could get into the softener. For this reason, sanitizing as follows is suggested when installing. Sani-System Liquid Sanitizer Concentrate Item# 80030021—Softener Sanitizer 0.25 fl.oz (24 Pack) 1. Be sure to complete all installation steps, including programming. 2. For effective and complete sanitization, Sani-System Liquid Sanitizer Concentrate is recommended. Pour one 0.25 fl. Oz. package into the brine well located in the cabinet or brine tank. (Alternative use 3/4 oz of common 5.25% household bleach) 3. Start an immediate regeneration. (See page 11) 4. The Softener Sanitizer Solution is drawn into and through the water softener to sanitize it. This sanitizing regeneration is over in about two hours. Then, soft water is available for your use. NOTE: Sanitizing is recommended by the Water Quality Association for disinfecting. On some water supplies, they suggest periodic sanitizing. 16 Main Repair Parts - Connectors A A A C B F D E A REPLACEMENT PARTS - CONNECTORS Replacement Part Number Part Description DWG # Quantity 60010020 3/4" NPT ELBOW A 2 60010019 1" NPT STRAIGHT A 2 60010023 3/4" NPT STRAIGHT A 2 60010079 VALVE COUPLING INLET B 1 60010101 VALVE COUPLING OUTLET (METER SIDE) C 1 60010025 PLASTIC SECURE CLIP D 2 60010046 BYPASS SS CLIP E 2 60010047 BYPASS SS SCREW F 2 17 Control Valve Exploded View 18 Control Valve Parts List Item No. Part No. Part Discription A01 A02 A03 A04 A05 A06 A07 A08 A09 A10 A11 A12 A13 A14 A15 A16 A17 A18 A19 A20 A21 A22 A23 A24 A25 A26 A27 A28 A29 A30 A31 A32 A33 A34 A35 A36 A37 A38 A39 A40 A41 05056087 05056088 05056047 05010081 05056097 05056023 05056070 05056024 05056022 05056181 05056104 05056021 05056073 05056019 05056063 05056129 05056025 05056044 05056090 21709003 05056140 05056065 21319006 26010103 07060007 13000426 05056038 26010003 05056036 05056079 05056143 05056035 05056191 05056138 05056100B 05056106 05056107 05056033 05056108 05056086 05056029 Screw-M5×12(Hexagon) Screw-M5×16(Hexagon with Washer) End Plug Retainer Bnt65 Piston Rod Piston Pin End Plug Quad Ring End Plug Washer Piston Retainer Piston (Electrical) Muffler Spacer Seal Bnt65 Valve Body O-ring-φ78.74×5.33 O-ring-φ23×3 Adaptor Coupling Adaptor Clip Screw-ST4.2×13(Hexagon with Washer) Secure Clip Valve Connector O-ring-φ23.6×2.65 Screw Adaptor O-ring-φ25×3.55 Valve Bottom Connector Screw-ST2.9×13(Large Wafer) Drain Fitting O-Ring-φ18×2.65 DLFC Button Retainer O-Ring-φ15×0.8 DLFC-2# BLFC Button Retainer BLFC-2# O-Ring-φ14×1.8 BLFC Fitting Brine Line Screen BLFC Tube Insert BLFC Ferrule BLFC Fitting Nut Screw-M5×30(Hexagon with Washer) Injector Cover Quantity 3 2 1 1 1 1 2 1 1 1 1 4 5 1 1 4 2 2 2 2 1 2 2 1 1 2 1 1 1 1 1 1 1 1 1 1 1 1 1 2 1 19 Power Head Exploded View 20 Power Head Parts List Item No. Part No. B01 5056136 Screw-ST3.5×13(Hexagon with Washer) 4 B02 5056014 Bnt65 Back Cover 1 B03 5010045 Piston Stem Holder 1 A26 13000426 Screw-ST2.9×13(Large Wafer) 1 B04 5056139 Washer-3x13 1 B05 5056005 Main Gear 1 B06 5056083 Screw-M4x14 1 B07 5056166 Screw-ST4.2×12(Large Wafer) 1 B08 5056141 Washer-4x12 1 B09 13111004 Washer-4x9 1 B10 5056016 Refill Regulator 1 B11 5056015 Brine Gear 1 B12 5056089 Nut-M4 1 B13 5056095 Spring Detent 2 B14 5056001 Bnt65 Housing 1 B15 5010037 Screw-ST2.9×10 5 B16 5056504 Bnt165 Pcb 1 B17 5056500 Bnt165 Front Cover 1 5056505 Bnt165 Operation Label 1 5056506 Bnt165 Regen. Label 1 B18 5056509 Screw-ST2.9×10(CSK ) 2 B19 5056082 Screw-M3×5 2 B20 5056510 Motor-12v/2rpm 1 11700005 Part Description Quantity Wire Connector 2 B21 5056045 Motor Mounting Plate 1 B22 5056501 Bnt165 Drive Gear 1 A04 5010081 Bnt65 Piston Rod 1 B23 5056002 Idler Gear 1 1 5010031 Meter Assembly 5010046 Meter Strain Relief 1 B25 5056094 Spring Idler 1 B26 5056098 Motor Pin 1 B27 5056502 Spring Retainer 1 B28 5056507 Bnt165 Power Cable 1 5056013 Bnt65 Power Strain Relief 1 B29 5056092 Ball-1/4inch 2 B30 5056503 Magnet Holder 1 B31 5010023 Magnet-φ3×2.7 1 B32 5056008 Bnt65 Knob 1 5056111 Bnt65 Knob Label 1 5056084 Screw-ST3.5x13 1 B24 B33 21 Trouble Shooting Issue A. Unit fails to initiate a regeneration cycle. B. Water is hard. Possible Cause 1. No power supply. 2. Defective circuit board. 3. Power failure. 4. Defective meter. 1. By‐pass valve open. 2. Out of salt or salt level below water level. 3. Plugged injector / screen. 4. Flow of water blocked to brine tank. 5. Hard water in hot water tank. 6. Leak between valve and central tube. 7. Internal valve leak. C. Salt use is high. D. Low water pressure. E. Resin in drain line. 8. Reserve capacity setting too low. 9. Not enough capacity. 1. Refill time is too high. 2. Defective flow control. 1. Iron or scale build up in line feeding unit. 2. Iron build up inside valve or tank. 3. Inlet of control plugged due to foreign material. 4. Deteriorated resin. (Maybe caused from high chlorine or chloramines.) 1. Air in water system. 2. Incorrect drain line flow control (DLFC) button. F. Too much water in brine 1. Plugged injector or screen. 2. Valve not regenerating. tank. 3. Foreign material in brine valve. 4. Unit not drawing brine. G. Unit fails to draw brine. 1. Drain line flow control is plugged. 2. Injector or screen is plugged. 3. Inlet pressure too low. 4. Internal valve leak. 5. Safety valve closed. 6. Vacuum leak in brine line. H. Valve continuously cycles. I. Flow to drain continuously. J. Valve makes beeping sound. 7. Drain line has kink in it or is blocked. 1. Defective position sensor PCB. 1. Valve settings incorrect. 2. Foreign material in control valve. 3. Internal leak. 4. Piston is stuck in position. Motor may have failed or gears have jammed or disengaged. 1. The piston has not advanced to the next cycle position properly. Possible Solution Check electrical service, fuse, etc. Replace faulty parts. Reset time of day. Replace turbine meter. Close by‐pass valve. Add salt to tank. Clean parts. Check brine tank refill rate. Repeat flushing of hot water tank required. Check if central tube is cracked or o‐ring is damaged. Replace faulty parts. Replace valve seals, spacer, and piston assembly. Increase reserve capacity. Increase salt dosage. Check refill time setting. Replace. Clean pipes. Clean control and add resin cleaner to clean bed. Increase regeneration frequency. Remove piston and clean control valve. Re‐bed unit. Consider adding carbon pre‐ treatment. Check well system for proper air eliminator control. Check for proper flow rate. Clean parts. Replace circuit board, motor, or control. Clean parts. Check for vacuum leak in brine line connections. Clean parts. Clean parts. Increase pressure to 25 PSI. Replace seals, spacers, and piston assembly. Check for leak in brine line connections. Replace safety float assembly. Check for leak in brine line connections. Tighten all connections. Check drain line. Replace faulty parts. Check valve settings. Clean control. Replace seals, spacers, and piston assembly. Check for power to motor. Check for loose wire. Check for jammed gears or gears disengaged. Replace faulty parts. Check for power to motor. Check for loose wire. Check for jammed gears or gears disengaged. 22 Warranty Canature Watergroup guarantees that your new water conditioner is built of quality material and workmanship. When properly installed and maintained, it will give years of trouble free service. Five Year Limited Warranty Canature WaterGroup will replace the salt tank or cabinet tank, the fibreglass mineral tank, the ion exchange resin, and valve parts provided the failure is due to a defect in material or workmanship and not the result of damage from any of the conditions described in the general conditions of this warranty. General Conditions Damage to any part of this water conditioner as a result of misuse, misapplication, neglect, alteration, accident, installation or operation contrary to our printed instructions, damage to ion exchange resin and seals caused by chlorine / chloramines in the water supply, or damage caused by any force of nature is not covered in this warranty. We will repair or replace defective parts if our warranty department determines it to be defective under the terms of this warranty. Canature WaterGroup assumes no responsibility for consequential damage, labour or expense incurred as a result of a defect or failure.
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