Owners Manual - Home of eTuk USA

Owners Manual - Home of eTuk USA
Owners Manual
Table of Contents
Quick Start Guide
Vehicle Controls & Equipment
Battery Display Indicator
Maximum Load
Driving Conditions
Tips On Extending Vehicle Range
Battery Information
Charging The Vehicle
Jacking & Changing Tires
Eliminating Vibration & Towing
Trouble Shooting
Preventative Maintenance
Your eTuk Info
Service & Maintenance History
© eTuk USA
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p. 5-7
p. 8
p. 9
p. 10
p. 11
p. 12
p. 13-18
p. 19-22
p. 23-25
p. 26-27
p. 28
p. 29
p. 30-33
p. 34-35
p. 36
p. 37-44
Quick Start Guide
© eTuk USA
Quick Start Guide
The display will switch on and
you will hear two clicking
sounds. One louder than the
Check the state of charge and
if possible the Ub or System
voltage. If it is around 76V
your battery is full
© eTuk USA
Make sure the parking brake
is released.
First ensure the driver and all
passengers are wearing their
Put the direction switch in D
to drive forwards and R to
drive backwards.
Gently twist the throttle to
engage the motor
Vehicle Controls & Equipment
© eTuk USA
Vehicle Controls & Equipment
© eTuk USA
Windscreen Washer
Windscreen Wiper
Taxi Light (if Equipped)
Windscreen Washer Fluid
Indicator Display
Speedometer & Odometer
Battery Display Indicator
8) Charger LED Indicator (If
9) Ignition Switch
10) Throttle
11) Direction Switch
12) Hazard Light Switch
13) 12V Outlet
14) Kill Switch
Vehicle Controls & Equipment
By pressing the brake pedal with your right foot you will
engage the friction brakes.
Turn the throttle to accelerate. By releasing the throttle
handle the vehicle will automatically use the motor to slow
down and stop (and in the act also recharge the batteries).
The easier you are on the throttle and brakes, the further
one single battery charge will take you.
Familiarize yourself with the controls on the steering bar
switch before you start driving
Your Tuk Tuk comes with a working Hi/Lo center headlight.
The two auxiliary lights are not functional upon delivery.
Battery Display Indicator (BDI)
This is the Battery Display Indicator (BDI). It displays the battery level
and up to date driving information. The indicator is an approximation of
remaining charge and not an exact calculation. At times, you may not
see all bars illuminated even though you have a full 76 volt charge. This
is not a major concern and usually resetting the ignition will correct the
problem. The vehicle will enter limp-home mode soon after the vehicle
displays 3-4 Bars.
The display alternates between 4 values: Ub, r, A, h, T and O. You can
push the display button to manually select display parameters.
Ub The voltage being drawn from the battery
RPM (Rotations Per Minute) of the engine
Total number of Amperes drawn from the battery
Total driving time of the vehicle in hours
Temperature of the controller (on some models)
Total mileage of the vehicle in miles (on some models)
© eTuk USA
There are two 12V outlets compatible with any 12V car appliance (rated
up to a max of 10A). Be sure not to get any wires entangled with the
steering mechanism. Note the range of the vehicle will be directly
impacted by the load placed on the vehicle though these outlets.
Maximum Load
• Each eTuk USA Tuk Tuk is rated and marked with a maximum Gross Vehicle
Weight Rating (GVWR) in order to maintain compliance with all applicable
Federal Motor Vehicle Safety Standards (FMVSS) for the stock tires
installed on the vehicle. In addition, each vehicle is rated and marked with
a maximum Gross Axel Weight Rating (GAWR) and tire inflation pressure
on the VIN Label attached to the vehicle. Those maximum ratings are as
• Short Body Classic, Cargo and Vendor
– GVWR = 2622 lbs (1189 kg)
– Front GAWR = 805 lbs (365 kg)
– Rear GAWR = 1817 lbs (824 kg)
• Long Body Limo, Cargo XL and Vendor XL
– GVWR = 2908 lbs (1319 kg)
– Front GAWR = 789 lbs (358 kg)
– Rear GAWR = 2119 lbs (961 kg)
© eTuk USA
There is a Kill Switch located on the right handle bar accessible in the
normal driving position. Setting the switch to the “OFF” position will
disable the motor. Keep in mind that this will not stop the vehicle. You
will still have to apply pressure to the foot brake for that. The motor will
not function again until the Kill Switch is set back to the “On” Position
Your eTuk is equipped with a steering column lock. To engage the lock,
turn the handlebars all the way to the right, then turn the key counterclockwise all the way to the left. Now remove the key and the
handlebars are locked in position.
Seatbelts are available in all positions. Seatbelts must be worn at all
© eTuk USA
Driving Conditions
Weather conditions may affect the performance and range of the
vehicle. High Temperatures (Over 95 Degrees F) combined with high
payloads may cause the motor and/or the controller to overheat. Drive
calmly and at a steady pace and give the motor time to cool down
Cold weather reduces the range of the vehicle, as cold batteries hold
less energy. We recommend storing vehicles indoors in a warm
environment should outdoor temperatures drop. The ideal ambient
temperature for eTuk batteries is 80 Degrees Fahrenheit.
Driving uphill requires more power from the motor and draws more
energy from the batteries. In turn the range of the eTuk may be
degraded in hilly environments.
eTuks are rated to climb hills up to 20 Percent (11.3 degrees).
When on a hill in a stationary position do not use the throttle to prevent
the vehicle from rolling down the hill. This will cause the controller to
overheat. Instead use the brake pedal as you would in a normal vehicle.
When starting from a stop on a hill, apply the throttle then release the
foot-brake. Your vehicle may roll back slightly before taking off.
© eTuk USA
Tips on extending vehicle range
Properly inflated tires reduce road friction. The recommended tire pressure
is 44 PSI (3 Bars). Check/adjust your tire pressure on a regular basis (at-least
once a month)
The heavier the weight the more power required to drive the vehicle. For
maximum range leave unnecessary items behind.
Driving to a place with electricity? Take the opportunity to charge on the
Aggressive driving (Fast acceleration and high speeds) draws more power
from the batteries. Take it easy on the throttle to extend your range.
Anticipating stop lights can make your ride more comfortable. Releasing the
throttle engages the engine brake, and recharges your battery. Using the
engine brake has the dual benefit of charging your battery and reducing ware
on the disc-brakes
© eTuk USA
Battery Information
Your eTuk’s battery system is one of the major components of the vehicle. It gives you
the energy to get where you need to go. To maintain battery system health requires
some basic maintenance procedures. These procedures are based on Trojan’s (the
manufacturer) recommendations. Not following the maintenance procedures may
invalidate your battery warranty and result in shortened life. Additional information
can be found on the next few pages.
• All battery maintenance, except for cleaning and watering, should be done by an
authorized service mechanic. Always wear protective clothing, gloves and goggles
when handling batteries.
• Keep flames, sparks or metal objects away from batteries (use insulated tools)
• Neutralize acid spills with baking soda immediately
• Charge with vent caps securely in place
• Ensure proper ventilation while charging to prevent explosive gas build up
© eTuk USA
Battery Information
Inspection and cleaning:
• Keep batteries clean and dry
• Check that all vent caps are tight
• Check that all connections are tight (fastening torque is 8.1 ft-lbs)
• In the event of acid residue buildup or battery corrosion use a solution of
baking soda and water to clean the batteries.
• Terminal protectors or protective spray can be applied to reduce corrosion
• Batteries should be fully charged prior to and during storage
• Never store discharged batteries
• Store batteries in a cool, dry place to minimize self-discharge
• Recharge batteries prior to putting them back into service to ensure they
are fully charged
© eTuk USA
Battery Information
• Add distilled water only to cells
• Never add acid to cells this is dangerous and will alter the chemistry
• Only add distilled water to fully charged batteries. Let the batteries cool down after charging
before adding water
• If the plates are exposed in discharged batteries, add water to a level just above the lead plates
• Add water to the maximum level indicator
• Do not overfill the batteries
• Batteries should be charged after every use to ensure they are never stored in a discharged
• If batteries are stored for extended periods of time they should be charged approximately every 6
• Lead-acid batteries DO NOT have a memory effect (they do not need to be fully discharged prior to
• The charging cycle should always be finished completely to ensure battery life
• If charging cycles have been cut off, equalization should be done. See “Equalization” section
© eTuk USA
Battery Information
Battery Specs:
Standard eTuks have been fitted with 12 Lead-Acid Deep Cycle batteries. Each battery produces 6
Volts and around 185Ah. The total battery pack gives your vehicle 72V to power the motor and
eTuks can be fitted with a variety of battery models. Many function in a similar manner and
should be serviced with the same procedures. However, different models cannot be used
simultaneously. Any damaged battery should be replaced with the same brand and model.
Watering Systems:
Your eTuk’s battery needs regular watering. Watered batteries are critical to battery functionality.
During heavy use the batteries heat up and the water evaporates. Regular filling (see
“Maintenance schedule”) is recommended. Monitoring the amount of water that goes in during
filling will give you a good indication of your water use. Experience will teach you if you can
extend the filling schedule.
Watering can be done per battery cell or, if you have a filling system, in one action for the entire
© eTuk USA
• Only add distilled water to fully charged batteries, with the exception of
when battery plates are exposed (visible above the water). If plates are
exposed, add distilled water prior to charging
• Never add batteries while still hot from use/charging
• Never overwater your batteries. Watering while using a filling system
should only take 20-30 seconds. Overwatering can cause acid leaks that16
will corrode the batteries and surrounding structure.
Watering the battery manually
Ensure the vehicle is off and the keys
Ensure that the vehicle is fully charged and
the charger is un-plugged
Access the batteries through the floor hatch
Open the vent caps and inspect the water
The lead plates should be submerged, in
the event they are visible add distilled
water to submerge the plates per the
diagram on the right.
A clean piece of rubber can be safely used
as a dipstick to help visualize the water level
Clean, refit, and tighten all the vent caps.
© eTuk USA
• Always wear appropriate Personal Protective Equipment (PPE) prior to
conducting any work on eTuks
• Never add acid to the batteries
• Battery fluid is extremely hazardous
• Only use distilled or de-ionized water to refill the battery system
Using Battery Filling Systems
If your eTuk is fitted with a Battery Filling System (BFS) you will be able
to fill all batteries through a single hose. To fill the batteries:
• Ensure the vehicle is off and the keys removed
• Ensure that the vehicle is fully charged and the charger is unplugged
• Locate the filling hose
• Connect the hose to the filling apparatus (hand pump or filling
• Initiate the filling process (either via manual pumping or by
placing the tank high above the batteries allowing the water
to flow)
• When the liquid stops flowing the batteries are full.
© eTuk USA
© eTuk USA
Allow batteries to cool down for 15 minutes after charging before driving. Driving
immediately after charging may damage your batteries and affect range.
Always finish the charging sequence. Cutting off a sequence may damage your batteries
and affect your range
When using an extension cord, ensure that it is uncoiled so that it does not generate
excessive heat.
Charging Time and Equalization
Charging Time:
The DeltaQ 72 V @ 12 AMP (5A nominal) is the standard charging equipment on
each e-Tuk. Charging your e-Tuk with the standard equipment can take up to 14
hours to charge from 0% to 100%, with the final 5-10% taking up a significant
amount of that time.
WARNING: In the event you own multiple e-Tuks Only connect one eTuk to a 15A
circuit at a time.
If your battery performance feels reduced or you have been unable to complete
full cycle charges you may need to equalize your batteries. In order to equalize
your batteries:
• Charge the batteries until the charger indicates a full charge
• Unplug the charger and wait 5-10 minutes
• Plug the charger back in
• Equalization may take up to 6 hours to perform.
© eTuk USA
Charger Display
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Dashboard Charging LED (If Activated)
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© eTuk USA
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© eTuk USA
© eTuk USA
Windshield Washer Fluid
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Jacking and Changing Tires
© eTuk USA
Eliminating Vibration and Towing
© eTuk USA
Make sure the kill switch is Set to
© eTuk USA
Advanced Troubleshooting
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Battery Display Indicator Messages
© eTuk USA
Battery Display Indicator Messages
© eTuk USA
Preventative Maintenance
© eTuk USA
Preventative Maintenance
© eTuk USA
Your e-Tuk Info
Classic/Limo/Cargo/Cargo XL/Vendor/Vendor XL
© eTuk USA
Service & Maintenance History
© eTuk USA
Service & Maintenance History
© eTuk USA
Service & Maintenance History
© eTuk USA
Service & Maintenance History
© eTuk USA
Service & Maintenance History
© eTuk USA
Battery Analysis Data Sheet
© eTuk USA
Drive Logging Form
© eTuk USA
Battery logging Form
© eTuk USA
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