Mars Comfort-Aire Century HNW Series Installation Operation & Maintenance
The Mars Comfort-Aire Century HNW Series is a high-efficiency water-to-water heat pump designed for ground loop installations. It features brazed plate heat exchangers for optimal performance and compact dimensions for easy installation. This unit is ideal for residential and light commercial applications, offering both heating and cooling capabilities with a quiet operation. It's equipped with a DXM2.5 control system for intuitive operation and reliable performance.
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Installation, Operation & Maintenance Geothermal Closed Loop Water-toWater HEW Series Water-to-Water Water-Source Heat Pumps 97B0099N02 Issue Date: January 24, 2023 Installation, Operation & Maintenance - HEW Compact Series Table of Contents 2 Model Nomenclature 3 Safety 4 General Information 4 Physical Data 6 Dimensional Data 7 Unit Installation 8 Water Connection Installation 8 Ground-Loop Heat Pump Applications 9 Water Quality Requirements 11 Load Side Plumbing Installation 14 Hot Water Generator 15 Electrical – Line Voltage 18 Electrical Wiring Diagrams 19 Controls – DXM2.5 21 Unit Commissioning & Operating Conditions 22 Unit & System Checkout 23 Unit Start-Up Procedure 24 Operating Pressures 26 Preventive Maintenance 28 Troubleshooting Form 29 Warranty 30 Revision History 32 Installation, Operation, Maintenance Installation, Operation & Maintenance - HEW Compact Series Model Nomenclature 1 2 HE 3 4 5 6 W 036 7 A 8 1 9 D 10 1 11 12 1 B 13 14 B F Series HE = Heat Controller High Efficiency Load Water Coil Configuration B = Brazed Plate W = Water To Water Unit Size Water Connection Location 036 060 120 F = Front Source Water Coil Revision Level B = Brazed Plate A = Current Revision How Water Generator 0 = None 1 = HWG w/Internal Pump Voltage 1 = 208-230/60/1 Cabinet Controls 0 = Residential D = DXM2.5 ⚠ WARNING! ⚠ WARNING! HEW is for GROUND LOOP INSTALLATIONS ONLY. Installing HEW on open loop system will void warranty and unit will not be eligible for federal tax credit. Installation, Operation, Maintenance 3 Installation, Operation & Maintenance - HEW Compact Series General Information SAFETY Warnings, cautions and notices appear throughout this manual. Read these items carefully before attempting any installation, service, or troubleshooting of the equipment. DANGER: Indicates an immediate hazardous situation, which if not avoided will result in death or serious injury. DANGER labels on unit access panels must be observed. WARNING: Indicates a potentially hazardous situation, which if not avoided could result in death or serious injury. CAUTION: Indicates a potentially hazardous situation or an unsafe practice, which if not avoided could result in minor or moderate injury or product or property damage. NOTICE: Notification of installation, operation or maintenance information, which is important, but which is not hazardrelated. ⚠ WARNING! ⚠ ⚠ WARNING! ⚠ WARNING! All refrigerant discharged from this unit must be recovered WITHOUT EXCEPTION. Technicians must follow industry accepted guidelines and all local, state, and federal statutes for the recovery and disposal of refrigerants. If a compressor is removed from this unit, refrigerant circuit oil will remain in the compressor. To avoid leakage of compressor oil, refrigerant lines of the compressor must be sealed after it is removed. ⚠ CAUTION! ⚠ CAUTION! To avoid equipment damage, DO NOT use these units as a source of heating or cooling during the construction process. The mechanical components and filters can quickly become clogged with construction dirt and debris, which may cause system damage and void product warranty. WARNING! To avoid the release of refrigerant into the atmosphere, the refrigerant circuit of this unit must be serviced only by technicians who meet local, state, and federal proficiency requirements. The following warning complies with State of California law, Proposition 65. ⚠ WARNING! ⚠ WARNING! This product can expose you to chemicals including Carbon Black, which is known to the State of California to cause cancer and Methanol, which is known to the State of California to cause birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov 4 Installation, Operation, Maintenance Installation, Operation & Maintenance - HEW Compact Series General Information INSPECTION Upon receipt of the equipment, carefully check the shipment against the bill of lading. Make sure all units have been received. Inspect the carton or crating of each unit, and inspect each unit for damage. Assure the carrier makes proper notation of any shortages or damage on all copies of the freight bill and completes a common carrier inspection report. Concealed damage not discovered during unloading must be reported to the carrier within 15 days of receipt of shipment. If not filed within 15 days, the freight company can deny the claim without recourse. Note: It is the responsibility of the purchaser to file all necessary claims with the carrier. Notify the Heat Controller Traffic Department of all damage within fifteen (15) days of shipment. STORAGE Equipment should be stored in its original packaging in a clean, dry area. Store units in an upright position at all times. The stack limit for HEW036, 060 and 120 is three. ⚠ CAUTION! ⚠ CAUTION! DO NOT store or install units in corrosive environments or in locations subject to temperature or humidity extremes (e.g., attics, garages, rooftops, etc.). Corrosive conditions and high temperature or humidity can significantly reduce performance, reliability, and service life. Always move and store units in an upright position. Tilting units on their sides will cause equipment damage. ⚠ CAUTION! ⚠ CAUTION! CUT HAZARD - Failure to follow this caution may result in personal injury. Sheet metal parts may have sharp edges or burrs. Use care and wear appropriate protective clothing, safety glasses and gloves when handling parts and servicing heat pumps. UNIT PROTECTION Cover units on the job site with either shipping packaging, vinyl film, or an equivalent protective covering. Cap the open ends of pipes stored on the job site. In areas where painting, plastering, and/or spraying has not been completed, all due precautions must be taken to avoid physical damage to the units and contamination by foreign material. Physical damage and contamination may prevent proper start-up and may result in costly equipment clean-up. Examine all pipes, fittings, and valves before installing any of the system components. Remove any dirt or trash found in or on these components. PRE-INSTALLATION Installation, Operation, and Maintenance instructions are provided with each unit. The installation site chosen should include adequate service clearance around the unit. Before unit start-up, read all manuals and become familiar with the unit and its operation. Thoroughly check the system before operation. PREPARE UNITS FOR INSTALLATION AS FOLLOWS: 1. Compare the electrical data on the unit nameplate with ordering and shipping information to verify that the correct unit has been shipped. 2. Keep the cabinet covered with the shipping packaging until installation is complete and all plastering, painting, etc. is finished. 3. Verify refrigerant tubing is free of kinks or dents and that it does not touch other unit components. 4. Inspect all electrical connections. Connections must be clean and tight at the terminals. Installation, Operation, Maintenance 5 Installation, Operation & Maintenance - HEW Compact Series Physical Data Model 036 Compressor (qty) 060 Scroll (1) Factory Charge HFC-410A (oz) [kg] Per Circuit 50 [1.41] 120 Scroll (2) 68 [1.93] 68 [1.93] Water Connection Size Source/Load 1" Swivel 1-1/2 FPT HWG (in) 1" Swivel 1/2" FPT Weight Weight - Operating (lbs) [kg] 295 [134] 268 [122] 541 [245] Weight - Packaged (lbs) [kg] 320 [145] 293 [133] 585 [265] 0.56 [2.1] 0.7 [2.7] 1.4 [5.3] Water Volume (Source) Gallons (Liters) Dual isolated compressor mounting Balanced port expansion valve (TXV) Insulated Source and Load Water Coils standard Insulated Refrigerant Circuit standard Compressor on (green) and fault (red) light Unit Maximum Water Working Pressure PSIG (kPa) Unit 145 [100] Maximum Water Flow Through Unit GAL (L) 6 036 25 [94.6] 060, 120 35 [132.5] Installation, Operation, Maintenance Installation, Operation & Maintenance - HEW Compact Series Dimensional Data B 5 1.0 (2.5 cm) C TMW 036-060 M L K Required Service Access Optional Service Access F 2 K G H J Required Service Access K D 036-060 120 A Depth B Width 2 D E C Source Source Height (Outdoor) (Outdoor) Water In Water Out 3 6 1 4 2.9 (7.4 cm) 4.0 (10.1 cm) Required Service Access Water Connections 1 (4.3 cm) TMW 120 M 3 Ft Notes 1 & 2 Optional Service Access Overall Cabinet Water to Water L Required Service Access 5 3 Ft Notes 1 & 2 3 Ft Notes 1 & 2 TMW 120 3 Ft 1.7 Notes 1 & 2 2 C E 1 &2 A 1.3 (3.3 cm) 3 L Optional Service Access 2.7 (6.9 cm) 4 TMW 036-060 M 7.2 (18.3 cm) 3 Ft Notes 1 & 2 B 6 1 K D 1.8 (4.6 cm) 1.0 (2.5 cm) C 3 Ft Notes 1 & 2 A 5 1.0 (2.5 cm) J E 1 3 Ft Notes 1 & 2 B F 2 G H 3 Notes: 1.3access is required, both sides ac1. 3 feet front cm) preferred for service access. cess (3.3 is optional However, all components may be serviced from the front access panel if side access is not available. 2. While clear access to all removable panels M is not required, installer should take care L to comply with all building codes and allow adequate clearance for future field services. 4 3 5 2.7 (6.9 cm) 6 1.0 (2.5 cm) A B 1.8 (4.6 cm) A ( Electric Access Plugs 3 4 5 6 F Load (Indoor) Water In G Load (Indoor) Water Out H HWG Water In J HWG Water Out K Low Voltage L External Pump M Power Supply in. 30.6 25.4 33 2.7 9.4 19.4 24.5 27.9 30.4 20.9 22.9 30.9 cm. 77.8 64.5 83.8 6.9 23.9 49.3 62.2 70.9 77.2 53.1 58.2 78.5 in. 30.6 52.9 37 25.2 25.2 30.1 30.1 34.9 34.9 29.9 31.9 34.4 cm. 77.8 134.4 94 64.0 64.0 76.5 76.5 88.6 88.6 75.9 81.0 87.4 Installation, Operation, Maintenance 7 Installation, Operation & Maintenance - HEW Compact Series Unit Installation UNIT LOCATION These units are not designed for outdoor installation. Locate the unit in an INDOOR area that allows enough space for service personnel to perform typical maintenance or repairs. The installation of water source heat pump units and all associated components, parts and accessories which make up the installation shall be in accordance with the regulations of ALL authorities having jurisdiction and MUST conform to all applicable codes. It is the responsibility of the Installing Contractor to determine and comply with ALL applicable codes and regulations. Locate the unit in an indoor area that allows easy removal of access panels, and has enough space for service personnel to perform maintenance or repair. Provide sufficient room to make water and electrical connections. Any access panel screws that would be difficult to remove after the unit is installed should be removed prior to setting the unit. These units are not approved for outdoor installation and, therefore, must be installed inside the structure being conditioned. Do not locate in areas subject to freezing or where humidity levels can cause cabinet condensation. WATER CONNECTION INSTALLATION Residential models using swivel piping fittings for water connections are rated for 450 psi (3101 kPa) operating pressure. The connections have a rubber gasket seal similar to a garden hose gasket, which when mated to the flush end of most 1” threaded male pipe fittings provides a leak-free seal without the need for thread sealing tape or joint compound. Insure that the rubber seal is in the swivel connector prior to attempting any connection (rubber seals are shipped attached to the swivel connector). DO NOT OVER TIGHTEN or leaks may occur. Unit is shipped with load and source strainers for field installation outside unit. FPT CONNECTIONS (SIZE 120) Pipe joint compound is not necessary when Teflon threaded tape is pre-applied to hose assemblies or when flared-end connections are used. If pipe joint compound is preferred, use compound only in small amounts on the pipe threads of the fitting adapters. Prevent sealant from reaching the flared surfaces of the joint. NOTE: When antifreeze is used in the loop, assure that it is compatible with Teflon tape or pipe joint compound employed. Maximum allowable torque for brass fittings is 30 ft-lbs [41 N-m]. If a torque wrench is not available, tighten finger-tight plus one quarter turn. Tighten steel fittings as necessary. The female locking ring is threaded onto the pipe threads which holds the male pipe end against the rubber gasket, and seals the joint. HAND TIGHTEN ONLY! DO NOT OVERTIGHTEN! Swivel Nut Stainless steel snap ring Hand Tighten Only! Do Not Overtighten! Gasket Brass Adaptor ⚠ WARNING! ⚠ WARNING! Polyolester Oil, commonly known as POE oil, is a synthetic oil used in many refrigeration systems including those with HFC-410A refrigerant. POE oil, if it ever comes in contact with PVC or CPVC piping, may cause failure of the PVC/CPVC. PVC/CPVC piping should never be used as supply or return water piping with water source heat pump products containing HFC-410A as system failures and property damage may result. ⚠ WARNING! ⚠ WARNING! Must use strainer on both load and source sides. 20 mesh minimum. Failure to use strainers will void your warranty. 8 Installation, Operation, Maintenance Installation, Operation & Maintenance - HEW Compact Series Ground-Loop Heat Pump Applications ⚠ CAUTION! ⚠ CAUTION! The following instructions represent industry accepted installation practices for closed loop earth coupled heat pump systems. Instructions are provided to assist the contractor in installing trouble free ground loops. These instructions are recommendations only. State/provincial and local codes MUST be followed and installation MUST conform to ALL applicable codes. It is the responsibility of the installing contractor to determine and comply with ALL applicable codes and regulations. PRE-INSTALLATION Prior to installation, locate and mark all existing underground utilities, piping, etc. Install loops for new construction before sidewalks, patios, driveways, and other construction has begun. During construction, accurately mark all ground loop piping on the plot plan as an aid in avoiding potential future damage to the installation. PIPING INSTALLATION All earth loop piping materials should be limited to polyethylene fusion only for in-ground sections of the loop. Galvanized or steel fittings should not be used at any time due to their tendency to corrode. All plastic to metal threaded fittings should be avoided due to their potential to leak in earth coupled applications. A flanged fitting should be substituted. P/T plugs should be used so that flow can be measured using the pressure drop of the unit heat exchanger. Earth loop temperatures can range between 25 and 110°F [-4 to 43°C]. Flow rates between 2.25 and 3 gpm per ton [2.41 to 3.23 l/m per kW] of cooling capacity is recommended in these applications. Test individual horizontal loop circuits before backfilling. Test vertical U-bends and pond loop assemblies prior to installation. Pressures of at least 100 psi [689 kPa] should be used when testing. Do not exceed the pipe pressure rating. Test entire system when all loops are assembled. FLUSHING THE EARTH LOOP Once piping is completed between the unit, the flow controller and the ground loop (Figure 1), the loop is ready for final purging and charging. A flush cart with at least a 1.5 hp [1.1 kW] pump is required to achieve enough fluid velocity in the loop piping system to purge air and dirt particles. An antifreeze solution is used in most areas to prevent freezing. All air and debris must be removed from the earth loop piping before operation. Flush the loop with a high volume of water at a minimum velocity of 2 fps (0.6 m/s) in all piping. The steps below must be followed for proper flushing. 1. Fill loop with water from a garden hose through the flush cart before using the flush cart pump to insure an even fill. 2. 3. 4. Once full, the flushing process can begin. Do not allow the water level in the flush cart tank to drop below the pump inlet line to avoid air being pumped back out to the earth loop. Try to maintain a fluid level in the tank above the return tee so that air cannot be continuously mixed back into the fluid. Surges of 50 psi (345 kPa) can be used to help purge air pockets by simply shutting off the return valve going into the flush cart reservoir. This “dead heads” the pump to 50 psi (345 kPa). To purge, dead head the pump until maximum pumping pressure is reached. Open the return valve and a pressure surge will be sent through the loop to help purge air pockets from the piping system. Notice the drop in fluid level in the flush cart tank when the return valve is shut off. If air is adequately purged from the system, the level will drop only 1-2 inches (2.5 - 5 cm) in a 10” (25 cm) diameter PVC flush tank (about a half gallon [2.3 liters]), since liquids are incompressible. If the level drops more than this, flushing should continue since air is still being compressed in the loop fluid. Perform the “dead head” procedure a number of times. NOTE: This fluid level drop is your only indication of air in the loop. Antifreeze may be added before, during or after the flushing procedure. However, depending upon which time is chosen, antifreeze could be wasted when emptying the flush cart tank. See antifreeze section for more details. Loop static pressure will fluctuate with the seasons. Pressures will be higher in the winter months than during the cooling season. This fluctuation is normal and should be considered when charging the system initially. Run the unit in either heating or cooling for a number of minutes to condition the loop to a homogenous temperature. This is a good time for tool cleanup, piping insulation, etc. Then, perform final flush and pressurize the loop to a static pressure of 50-75 psi [345-517 kPa] (winter) or 35-40 psi [241-276 kPa] (summer). After pressurization, be sure to loosen the plug at the end of the Grundfos loop pump motor(s) to allow trapped air to be discharged and to insure the motor housing has been flooded. This is not required for Taco circulators. Insure that the Flow Controller provides adequate flow through the unit by checking pressure drop across the heat exchanger and compare to the pressure drop tables at the back of the manual. ANTIFREEZE In areas where minimum entering loop temperatures drop below 40°F [5°C] or where piping will be routed through areas subject to freezing, antifreeze is required. Alcohols and glycols are commonly used as antifreeze; however your local sales manager should be consulted for the antifreeze best suited to your area. Low temperature protection should be maintained to 15°F [9°C] below the lowest expected entering loop temperature. For example, if 30°F [-1°C] is Installation, Operation, Maintenance 9 Installation, Operation & Maintenance - HEW Compact Series Ground-Loop Heat Pump Applications, Cont'd. the minimum expected entering loop temperature, the leaving loop temperature would be 25 to 22°F [-4 to -6°C] and low temperature protection should be at 15°F [-10°C]. Calculation is as follows: 30°F - 15°F = 15°F [-1°C - 9°C = -10°C]. All alcohols should be premixed and pumped from a reservoir outside of the building when possible or introduced under the water level to prevent fumes. Calculate the total volume of fluid in the piping system using Table 1. Then use the percentage by volume shown in Table 2 for the amount of antifreeze needed. Antifreeze concentration should be checked from a well mixed sample using a hydrometer to measure specific gravity. Figure 1: Typical Ground-Loop Application Source Side LOW WATER TEMPERATURE CUTOUT SETTING DXM2.5 CONTROL When antifreeze is selected, the FP1 jumper (JW3) should be clipped to select the low temperature (antifreeze 10°F [-12.2°C]) setpoint and avoid nuisance faults (see “Low Water Temperature Cutout Selection” in this manual). Table 1: Approximate Fluid Volume (gal.) per 100' of Pipe Fluid Volume (gal [liters] per 100’ [30 meters) Pipe) Pipe Copper Rubber Hose Polyethylene Strainer (20 Mesh) 1.25” 6.4 [23.8] 2.5” 9.2 [34.3] 1” 3.9 [14.6] 3/4” IPS SDR11 2.8 [10.4] 1” iPS SDR11 4.5 [16.7] 1.25” IPS SDR11 8.0 [29.8] 1.5” IPS SDR11 10.9 [40.7] 2” IPS SDR11 18.0 [67.0] 1.25” IPS SCH40 8.3 [30.9] 1.5” IPS SCH40 10.9 [40.7] 2” IPS SCH40 17.0 [63.4] Typical 1.0 [3.8] Flush Cart Tank 10 in Dia x 3 ft tall [254 mm x 91.4 cm tall] 10 [37.9] CAUTION! Do not exceed 25 GPM [94.6 L] when flushing system. Damage to flow switch will occur. Strainer (20 Mesh) Table 2: Antifreeze Percentages by Volume Minimum Temperature for Low Temperature Protection 10°F 15°F 20°F 25°F [-12.2°C] [-9.4°C] [-6.7°C] [-3.9°C] Methanol 21% 17% 13% 8% Propylene Glycol 29% 24% 18% 12% Ethanol* 23% 20% 16% 11% * Must not be denatured with any petroleum based product 10 4.1 [15.3] Unit Heat Exchanger Shutoffs with P/T Plugs Type Volume (gal) [liters] 1” ⚠ CAUTION! ⚠ Air Pad From Load Size Installation, Operation, Maintenance Installation, Operation & Maintenance - HEW Compact Series Water Quality Requirements Table 3: Water Quality Requirements Clean water is essential to the performance and life span of water source heat pumps. Contaminants, chemicals, and minerals all have the potential to cause damage to the water heat exchanger if not treated properly. All closed water loop systems should undergo water quality testing and be maintained to the water quality requirements listed in this table. WATER QUALITY REQUIREMENTS Electrolysis All HX types Fouling & Biological Corrosion Preven�on Scaling Poten�al For Closed-Loop and Open-Loop Systems Descrip�on pH - Chilled Water <85°F pH - Heated Water >85°F Alkalinity Calcium Magnesium Total Hardness Langelier Satura�on Index Ryznar Stability Index Total Dissolved Solids Sulfate Nitrate Chlorine (free) Chloride (water < 80°F) Chloride (water > 120°F) Hydrogen Sulfideα (HCO3-) ppm - CaCO3 equiv. (Ca) ppm (Mg) ppm (CaCO3) ppm - CaCO3 equiv. LSI RSI ppm - CaCO3 equiv. (TDS) (SO42-) ppm (NO3-) ppm (Cl) ppm ppm (Cl-) ppm (H2S) ppb Carbon Dioxide Iron Oxide Manganese Ammonia Chloramine (Fe) (Mn) (NH3) (NH2CL) ppm ppm ppm ppm ppm (TSS) cells/mL cells/mL cells/mL ppm Iron Bacteria Slime Forming Bacteria Sulfate reducing bacteria Suspended Solidsβ Symbol (CO2) Units Earth Ground Resistanceχ Ohms Electrolysis Voltageδ Leakage Currentδ mV mA Heat Exchanger Type Closed Loop Open Loop, Tower, Ground Source Well Recircula�ng All Heat Exchanger COAXIAL HX Copper COAXIAL HX Brazed Plate HX Types Tube in Tube Cupronickel 316 SS 7.0 to 9.0 7.0 to 9.0 7.0 to 9.0 7.0 to 9.0 8.0 to 10.0 8.0 to 10.0 8.0 to 10.0 8.0 to 10.0 50 to 500 50 to 500 50 to 500 50 to 500 <100 <100 <100 <100 <100 <100 <100 <100 30 to 150 150 to 450 150 to 450 150 to 450 -0.5 to +0.5 -0.5 to +0.5 -0.5 to +0.5 -0.5 to +0.5 6.5 to 8.0 6.5 to 8.0 6.5 to 8.0 6.5 to 8.0 <1000 <1000 <1000 <1500 <200 <200 <200 <200 <100 <100 <100 <100 <0.5 <0.5 <0.5 <0.5 <20 <20 <150 <150 <20 <20 <125 <125 <0.5 <0.5 <0.5 <0.5 0 <1.0 < 0.4 <0.05 0 <50 <1.0 <0.4 <0.1 0 10 to 50 <1.0 <0.4 <0.1 0 10 to 50 <0.2 <0.4 <0.1 0 0 0 0 <10 0 0 0 <10 0 0 0 <10 0 0 0 <10 0 <300 <15 Consult NEC & local electrical codes for grounding requirements Measure voltage internal water loop to HP ground Measure current in water loop pipe Building Primary Electrical Ground to unit, must meet local diameter and penetra�on length requirements Do not connect heat pump to steel pipe unless dissimilar materials are separated by using Di-electric unions. Galvanic corrosion of heat pump water pipe will occur. Installation, Operation, Maintenance 11 Installation, Operation & Maintenance - HEW Compact Series Water Quality Requirements, Cont'd. 1. 2. 3. 4. 5. 6. 7. The Heat Controller Water Quality Table provides water quality requirements for coaxial & brazed plate heat exchangers. The water must be evaluated by an independent testing facility comparing site samples against this Table. When water properties are outside of these parameters, the water must either be treated by a professional water treatment specialist to bring the water quality within the boundaries of this specification, or an external secondary heat exchanger must be used to isolate the heat pump water system from the unsuitable water. Failure to do so will void the warranty of the heat pump system and will limit liability for damage caused by leaks or system failure. Regular sampling, testing and treatment of the water is necessary to assure that the water quality remains within acceptable levels thereby allowing the heat pump to operate at optimum levels. If closed‐loop systems are turned off for extended periods, water samples must be tested prior to operating the system. For optimal performance, it is recommended that the closed‐loop piping systems are initially filled with de‐ ionized water. Well water with chemistry outside of these boundaries, and salt water or brackish water requires an external secondary heat exchanger. Surface/Pond water should not be used. If water temperature is expected to fall below 40°F, antifreeze is required. Refer to the heat pump IOM for the correct solution ratios to prevent freezing. α β χ δ Hydrogen Sulfide has an odor of rotten eggs. If one detects this smell, a test for H2S must be performed. If H2S is detected above the limit indicated, remediation is necessary (Consult with your Water Testing/Treatment Professional) or a secondary heat exchanger is required using appropriate materials as recommended by the heat exchanger supplier. Suspended solids and particulates must be filtered to prevent fouling and failure of heat exchangers. Strainers or particulate filters must be installed to provide a maximum particle size of 600 micron (0.60 mm, 0.023 in.) using a 20 to 30 mesh screen size. When a loop is installed in areas with fine material such as sand or clay, further filtration is required to a maximum of 100 micron. Refer to the Strainer / Filter Sizing Chart to capture the particle sizes encountered on the site. An electrical grounding system using a dedicated ground rod meeting NEC and Local Electrical codes must be installed. Building Ground must not be connected the WSHP piping system or other plumbing pipes. Refer to IOM for instructions on measuring resistance and leakage currents within water loops. Do not use PVC pipe for water loop (compressor POE oil and glycols damage PVC) use of HDPE pipe is recommended. Strainer / Filter Sizing Mesh Size Particle Size Microns MM Inch 20 840 0.840 0.0340 30 533 0.533 0.0210 60 250 0.250 0.0100 100 149 0.149 0.0060 150 100 0.100 0.0040 200 74 0.074 0.0029 ppm = parts per million ppb = parts per billion 12 Installation, Operation, Maintenance Installation, Operation & Maintenance - HEW Compact Series Water Quality Requirements, Cont'd. Measuring Earth Ground Resistance 0.02� Well Casing Building Ground Rod OHM meter Measure the earth ground bond using an Ohm meter between the building's ground rod and the steel well casing. The resistance measured should be zero Ohms. The NEC allows a resistance to ground up to 20 Ohms. Any resistance above zero, indicates a poor earth ground which may be the result of a hot neutral line or that conduc�ve water is present. Both of these may lead to electrolysis and corrosion of the heat pump piping. A check for both should be performed and resolved. Note if the well casing is plas�c, a conduc�ve path can be achieved by inser�ng a #6 AWG bare copper wire into the well water. Remove the temporary conductor when finished. Measuring Electrolysis Voltage and Current 300mV Heat Pump Volt Meter Wire Electrode inserted into port for Voltage measurement Pete's Port Water-in Water-out Amp Sensor to VOM for Current HP Piping Measure the electrolysis voltage using a volt meter between the heat pump ground and a #14 AWG solid copper wire electrode inserted into the water using a Pete’s style access port. The HP must be opera�ng and the water stream flowing. The voltage measured should be less than 300mV (0.300 V). If higher than 500mV electrolysis will occure and corrosion will result. If voltage is measured, the cause is a high resistance earth ground or current on the neutral conductor. Remedial measures should be performed. Measure the current flowing through the piping system by using an amp clamp probe on the water-in line. The HP must be opera�ng and the water stream flowing. There should be zero amps measured. If current is present, there is leakage current to the plumbing system and it must be rec�fied to prevent pipe corrosion. Installation, Operation, Maintenance 13 Installation, Operation & Maintenance - HEW Compact Series Load Side Plumbing Installation HEW UNIT LOAD PLUMBING The applications are too varied to describe in this document. However, some basic guidelines will be presented. Much of the discussions on water loop applications would be valid for the load plumbing discussion as well. Buffer tanks should be used to prevent short cycling of unit. All plumbing should conform to local codes with the following considerations: Wide temperature variation applications such as heating/ cooling coils: • Employ piping materials that are rated for the maximum temperature and pressure combination. This excludes PVC for most heating applications. • Insure that load water flow in high temperature heating applications is at least 3 gpm per ton [3.9 l/m per kW] to improve performance and reduce nuisance high pressure faults. • DO NOT employ plastic to metal threaded joints • Utilize a pressure tank and air separator vent system to equalize pressure and remove air. NOTE: The manufacturer strongly recommends all piping connections, both internal and external to the unit, be pressure tested by an appropriate method prior to any finishing of the interior space or before access to all connections is limited. Test pressure may not exceed the maximum allowable pressure for the unit and all components within the water system. The manufacturer will not be responsible or liable for damages from water leaks due to inadequate or lack of a pressurized leak test, or damages caused by exceeding the maximum pressure rating during installation. Swimming Pool/Hot Tub Applications: • Load side should be isolated with secondary heat exchanger constructed of anti-corrosion material in all chlorine/bromine fluid applications. Potable Water Applications: • Load side should always be isolated with secondary heat exchanger for use in potable water systems. • Insure load water flow in high temperature heating applications is at least 3 gpm per ton to improve performance and reduce nuisance to high pressure faults. 14 Installation, Operation, Maintenance Installation, Operation & Maintenance - HEW Compact Series Hot Water Generator The HWG (Hot Water Generator) or desuperheater option provides considerable operating cost savings by utilizing heat energy from the compressor discharge line to help satisfy domestic hot water requirements. The HWG is active throughout the year, providing virtually free hot water when the heat pump operates in the cooling mode or hot water at the COP of the heat pump during operation in the heating mode. Actual HWG water heating capacities are provided in the appropriate heat pump performance data. Heat pumps equipped with the HWG option include a builtin water to refrigerant heat exchanger that eliminates the need to tie into the heat pump refrigerant circuit in the field. The control circuit and pump are also built in for residential equipment. Figure 3 shows a typical example of HWG water piping connections on a unit with built-in circulating pump. This piping layout prevents sludge/debris from the bottom of the tank being pulled into the HWG pump. The temperature setpoint of the HWG is field selectable to 125°F or 150°F. The 150°F setpoint allows more heat storage from the HWG. For example, consider the amount of heat that can be stored by the HWG when using the 125°F setpoint, versus the amount of heat that can be generated by the HWG when using the 150°F setpoint. In a typical 50 gallon two-element electric water heater the lower element should be turned down to 100°F, or the lowest setting, to get the most from the HWG. The tank will eventually stratify so that the lower 80% of the tank, or 40 gallons, becomes 100°F (controlled by the lower element). The upper 20% of the tank, or 10 gallons, will be maintained at 125°F (controlled by the upper element). Figure 3: Typical HWG Installation Using a 125°F setpoint, the HWG can heat the lower 40 gallons of water from 100°F to 125°F, providing up to 8,330 btu’s of heat. Using the 150°F setpoint, the HWG can heat the same 40 gallons of water from 100°F to 150°F and the remaining 10 gallons of water from 125°F to 150°F, providing a total of up to 18,743 btu’s of heat, or more than twice as much heat as when using the 125°F setpoint. Electric water heaters are recommended. If a gas, propane, or oil water heater is used, a second preheat tank must be installed (Figure 3). If the electric water heater has only a single center element, the dual tank system is recommended to insure a usable entering water temperature for the HWG. Typically a single tank of at least 50 gallons (189 liters) is used to limit installation costs and space. However, a dual tank, as shown in Figure 4, is the preferred system, as it provides the maximum storage and temperate source water to the HWG. It is always advisable to use water softening equipment on domestic water systems to reduce the scaling potential and lengthen equipment life. In extreme water conditions, it may be necessary to avoid the use of the HWG option since the potential cost of frequent maintenance may offset or exceed any savings. ⚠ WARNING! ⚠ WARNING! A 150°F setpoint may lead to scalding or burns. The 150°F setpoint must only be used on systems that employ an approved anti-scald valve. Figure 4: HWG Double Tank Installation Hot Outlet to House Cold Inlet from Domestic supply Hot Outlet to house Cold Inlet from Domestic supply Shut-off Valve #1 Upper element to 120 - 130°F [49 - 54°C] Shut-off Valve #3 Out In Shut Off Valve #2 Powered Water Heater Cold Inlet Hot Outlet Shut-off Valve #4 Shut-off Valve #1 Lower element to 100 - 110°F [38 - 43°C] Upper element to 130°F [54°C] (or owner preference) Shut-off Valve #4 Powered Shut-off Valve #3 Out In Insulated water lines 5/8” OD, 50 ft maximum (one way) meters [16mm OD, 15 meters maximum] Unpowered Water Heater Lower element to 120°F [49°C] Water Heater Shut Off Valve #2 Field Supplied 3/4” brass nipple and “T” Insulated water lines - 5/8” OD, 50 ft maximum (one way) [16mm OD, 15 meters maximum] Installation, Operation, Maintenance 15 Installation, Operation & Maintenance - HEW Compact Series Hot Water Generator, Cont'd. INSTALLATION The HWG is controlled by two sensors and the DXM2.5 microprocessor control. One sensor is located on the compressor discharge line to sense the discharge refrigerant temperature. The other sensor is located on the HWG heat exchanger’s “Water In” line to sense the potable water temperature. ⚠ WARNING! ⚠ Figure 5: Anti-Scald Valve Piping Connections ANTI-SCALD VALVE PIPING CONNECTIONS ANTI-SCALD VALVE C HOT WATER TO HOUSE M H When the control is powered and the HWG pump output is active for water temperature sampling or HWG operation, the DXM2.5 status LED will slowly flash (On 1 second, Off 1 second). If the control has detected a HWG fault, the DXM2.5 status LED will flash a numeric fault code as follows: High Water Temperature (> 160ºF) Hot Water Sensor Fault Compressor Discharge Sensor Fault 5 flashes 6 flashes 6 flashes Fault code flashes have a duration of 0.3 seconds with a 10 second pause between fault codes. For example, a “Compressor Discharge Sensor Fault” will be six flashes 0.3 seconds long, then a 10 second pause, then six flashes again, etc. ⚠ WARNING! ⚠ WATER HEATER Hot Water Generator settings are determined by DIP switches 3-2, 3-3, and 3-4. DIP 3-2 controls the HWG Test Mode. It provides for forced operation of the HWG output, activating the HWG pump for up to five minutes. ON = HWG test mode, OFF = normal HWG operation. The control will revert to standard operation after five minutes regardless of switch position. DIP 3-3 determines HWG setpoint temperature. It provides for selection of the HWG operating setpoint. ON = 150°F (66°C), OFF = 125°F (52°C). DIP 3-4 is for the HWG status. It provides HWG operation control. P4 C Gnd B- (240Vac) (240Vac) N.O. Com Fan Enable Speed Units are shippedY2Wfrom the factory with this switchFanin the O OFF position. G R P8 Test C Figure 6: Hot Water Generator Settings AL1 12V IN OUT Gnd NC P12 P2 AL2 R NSB C Alarm Relay Micro U1 JW1 7" 1 Fault Status ESD OVR H A Off On 1 2 3 4 P3 S3 Off Off On 1 2 3 4 5 6 7 8 R NO1 NC1 COM1 NO2 NC2 R COH COM Installation, Operation, Maintenance Acc1 Relay Acc2 Relay S1 P11 AO2 Gnd On 1 2 3 4 5 6 7 8 Hot Water Generator Settings COM2 16 A+ 24V P1enabled, OFF = HWG mode disabled. N.C. ON = HWG modeY1 N.O. R P5 Factory Use WARNING! Using 150°F setpoint on the HWG will result in water temperatures sufficient to cause severe physical injury in the form of scalding or burns, even when the hot water tank temperature setting is visibly set below 150°F. The 150°F HWG setpoint must only be used on systems that employ an approved anti-scald valve (part number (AVAS4) at the hot water storage tank with such valve properly set to control water temperatures distributed to all hot water outlets at a temperature level that prevents scalding or burns. 8” MAX WARNING! Under no circumstances should the sensors be disconnected or removed. Full load conditions can drive hot water tank temperatures far above safe temperature levels if sensors are disconnected or removed. The DXM2.5 microprocessor control monitors the refrigerant and water temperatures to determine when to operate the HWG. The HWG will operate any time the refrigerant temperature is sufficiently above the water temperature. Once the HWG has satisfied the water heating demand during a heat pump run cycle, the controller will cycle the pump at regular Intervals to determine if an additional HWG cycle can be utilized. COLD WATER SUPPLY CHECK VALVE S2 A0-1 A0-2 JW3 CCH Relay RV Relay HP HP LP LP LT1 LT1 LT2 LT2 RV RV CO 12 CO P7 1 24Vdc EH1 4 EH2 Comp Relay P10 T1 T2 T2 T3 T3 T4 T4 P9 T5 T5 T6 T6 P6 CCG CC Installation, Operation & Maintenance - HEW Compact Series Hot Water Generator, Cont'd. ⚠ WARNING! ⚠ WARNING! The HWG pump is fully wired from the factory. Use extreme caution when working around the microprocessor control as it contains line voltage connections that presents a shock hazard that can cause severe injury or death! 3. 4. 5. The heat pump, water piping, pump, and hot water tank should be located where the ambient temperature does not fall below 50°F [10°C]. Keep water piping lengths at a minimum. DO NOT use a one way length greater than 50 ft. (one way) [15 m]. See Table 4 for recommended piping sizes and maximum lengths. All installations must be in accordance with local codes. The installer is responsible for knowing the local requirements, and for performing the installation accordingly. DO NOT activate the HWG (turn DIP 3-4 to the ON position) until “Initial Start-Up” section, below is completed. Powering the pump before all installation steps are completed will damage the pump. WATER TANK PREPARATION 1. Turn off power or fuel supply to the hot water tank. 2. Connect a hose to the drain valve on the water tank. 3. Shut off the cold water supply to the water tank. 4. Open the drain valve and open the pressure relief valve or a hot water faucet to drain tank. 5. When using an existing tank, it should be flushed with cold water after it is drained until the water leaving the drain hose is clear and free of sediment. 6. Close all valves and remove the drain hose. 7. Install HWG water piping. HWG WATER PIPING 1. Using at least 1/2” [12.7 mm] I.D. copper, route and install the water piping and valves as shown in Figures 21 or 22. Install an approved anti-scald valve if the 150°F HWG setpoint is or will be selected. An appropriate method must be employed to purge air from the HWG piping. This may be accomplished by flushing water through the HWG (as in Figures 21 and 22) or by installing an air vent at the high point of the HWG piping system. 2. Insulate all HWG water piping with no less than 3/8 inches [10 mm] wall closed cell insulation. 3. Open both shut off valves and make sure the tank drain valve is closed. WATER TANK REFILL 1. Close valve #4. Ensure that the HWG valves (valves #2 and #3) are open. Open the cold water supply (valve #1) to fill the tank through the HWG piping. This will force water flow through the HWG and purge air from the HWG piping. 2. Open a hot water faucet to vent air from the system until water flows from faucet; turn off faucet. Open valve #4. 6. Depress the hot water tank pressure relief valve handle to ensure that there is no air remaining in the tank. Inspect all work for leaks. Before restoring power or fuel supply to the water heater, adjust the temperature setting on the tank thermostat(s) to insure maximum utilization of the heat available from the refrigeration system and conserve the most energy. On tanks with both upper and lower elements and thermostats, the lower element should be turned down to 100°F [38°C] or the lowest setting; the upper element should be adjusted to 120-130°F [49-54°C]. Depending upon the specific needs of the customer, you may want to adjust the upper element differently. On tanks with a single thermostat, a preheat tank should be used (Figure 4). Replace access cover(s) and restore power or fuel supply. INITIAL START-UP 1. Make sure all valves in the HWG water circuit are fully open. 2. Turn on the heat pump and allow it to run for 10-15 minutes. 3. Set S3-4 to the “ON” position (enabled) to engage the HWG. See Figure 6. 4. The HWG pump should not run if the compressor is not running. 5. The temperature difference between the water entering and leaving the HWG coil should be approximately 5-10°F [3-6°C]. 6. Allow the unit to operate for 20 to 30 minutes to insure that it is functioning properly. Table 4: HWG Water Piping Sizes and Length Unit Nominal Tonnage Nominal HWG Flow (gpm) 1/2" Copper (max length*) 3/4" Copper (max length*) 2.0 0.8 50 - 2.5 1.0 50 - 3.0 1.2 50 - 3.5 1.4 50 - 4.0 1.6 45 50 5.0 2.0 25 50 6.0 2.4 10 50 *Maximum length is equivalent length (in feet) one way of type L copper. ⚠ CAUTION! ⚠ CAUTION! Use only copper piping for HWG piping due to the potential of high water temperatures for water that has been in the HWG heat exchanger during periods of no-flow conditions (HWG pump not energized). Piping other than copper may rupture due to high water temperature and potable water pressure. CPVC, PEX, or other plastic pipe should not be used HWG piping Installation, Operation, Maintenance 17 Installation, Operation & Maintenance - HEW Compact Series Electrical – Line Voltage ⚠ CAUTION! ⚠ ⚠ WARNING! ⚠ CAUTION! Use only copper conductors for field installed electrical wiring. Unit terminals are not designed to accept other types of conductors. WARNING! Disconnect electrical power source to prevent injury or death from electrical shock. GENERAL LINE VOLTAGE WIRING Be sure the available power is the same voltage and phase as that shown on the unit serial plate. Line and low voltage wiring must be done in accordance with local codes or the National Electric Code, whichever is applicable. WARNING! To avoid possible injury or death due to electrical shock, open the power supply disconnect switch and secure it in an open position during installation. POWER CONNECTION Line voltage connection is made by connecting the incoming line voltage wires to the power distribution block, or compressor contactor, refer to unit wiring diagram. Consult the electrical data table (Table 5) for correct fuse size. TRANSFORMER The units are factory wired for 230 Volt. If supply voltage is 208V, transformer must be rewired by installer as illustrated on the wiring diagram by switching the Red (208V) and the Orange (230V) at the contactor terminal L1. LOAD AND SOURCE PUMPS Wire pumps to unit per unit wire diagram. ⚠ WARNING! ⚠ All field installed wiring, including electrical ground, must comply with the National Electrical Code as well as all applicable local codes. Refer to the unit wiring diagrams and electrical data table (Table 5) for fuse sizes and a schematic of the field connections which must be made by the installing (or electrical) contractor. Consult the unit wiring diagram located on the inside of the compressor access panel to ensure proper electrical hookup. All final electrical connections must be made with a length of flexible conduit to minimize vibration and sound transmission to the building. Table 5: HEW Electrical Data LRA QTY HWG Pump FLA 16.7 79.0 1 0.5 4.0 21.2 25.3 40 26.3 134.0 1 0.5 4.0 30.8 37.3 60 26.3 134.0 2 0.5 4.0 57.1 63.6 80 Compressor Model Voltage Code Voltage Min/Max Voltage RLA 036 3 208/230/60/1 197/252 060 3 208/230/60/1 197/252 120 3 208/230/60/1 197/252 HACR circuit breaker in USA only Residential units come standard with 75VA transformer, and optional HWG pump. 18 Installation, Operation, Maintenance EXT Loop Pump FLA Total Unit FLA Min Circuit Amps Max Fuse/ HACR Installation, Operation & Maintenance - HEW Compact Series DXM2.5 for CXM/DXM2.5 Gen2 or JW4 DXM2.5 DXM2.5 DXM2.5 HEW036 & HEW060 Electrical Wiring Diagram – 96B0403N08 Installation, Operation, Maintenance 19 DXM2.5/CXM2 20 DXM2.5 BOARD 1 DXM2.5 for CXM/DXM2.5 Gen2 or JW4 DXM2.5 Transformer Secondary Ground via CXM/DXM2.5 board standoffs and screws DXM2.5 BOARD 1 Installation, Operation & Maintenance - HEW Compact Series HEW120 Electrical Wiring Diagram – 96B0403N09 Installation, Operation, Maintenance Installation, Operation & Maintenance - HEW Compact Series Controls – DXM2.5 DXM2.5 CONTROLS For detailed controller information, see the DXM2.5 Application, Operation, and Maintenance (AOM) manual (part # 97B0142N01). To confirm the controller type of your particular unit, refer to digit 9 on the unit model number and the unit nomenclature diagram found on page 3 of this manual. Installation, Operation, Maintenance 21 Installation, Operation & Maintenance - HEW Compact Series Unit Commissioning & Operating Conditions ENVIRONMENT This unit is designed for indoor installation only. Do not install in an area subject to freezing or where humidity levels can cause cabinet condensation. POWER SUPPLY A voltage variation of +/- 10% of nameplate utilization voltage is acceptable. Operation and performance is primarily dependent upon water temperatures, water flow rates and ambient air temperature. This water-to-water heat pump is capable of operating over a wide temperature range and with flow rates of between 1.5 GPM (.1 l/s) and 3 GPM (.19 l/s) per ton, however usually no more than one of these factors may be at a minimum or maximum level at a time. THE COMMISSIONING TABLE indicates water temperatures which are suitable for initial unit commissioning in an environment where the flow rate and water temperature is not yet stable and to avoid nuisance shut down of the units freeze and refrigerant pressure safeties. Table 6 BUILDING COMMISSIONING Cooling Unit Size Source Min/Max Load Min/Max Ambient Min/Max 036 060/120 50/110°F 50/120°F 10/43°C 10/49°C 60/80°F 60/90°F 16/27°C 16/32°C 45/110°F 7/43°C 036 060/120 30/80°F 30/80°F -1/27°C -1/27°C 60/120°F 60/120°F 16/49°C 16/49°C 39/85°F 4/29°C BUILDING OPERATING COOLING Unit Size Source Min/Max Load Min/Max Ambient Min/Max 036 060/120 50/120°F 50/120°F 10/49°C 10/49°C 50/90°F 50/90°F 10/32°C 10/32°C 45/110°F 7/43°C THE OPERATING TABLE indicates the maximum and minimum ranges of the unit. For more specific unit performance, reference the product catalog, the submittal data sheets or contact your supplier for assistance. 22 Heating Installation, Operation, Maintenance HEATING 036 060/120 20/80°F 20/80°F -7/27°C -7/27°C 60/130°F 60/130°F 16/54°C 16/54°C 39/85°F 4/29°C Installation, Operation & Maintenance - HEW Compact Series Unit & System Checkout ⚠ WARNING! ⚠ WARNING! Verify ALL water controls are open and allow water flow prior to engaging the compressor. Freezing of the heat exchanger or water lines can permanently damage the heat pump. BEFORE POWERING SYSTEM, please check the following: UNIT CHECKOUT Balancing/Shutoff Valves: Ensure all isolation valves are open, water control valves wired and open, and flow switch (load and source) are operational* or brazed plates may burst. Line Voltage and Wiring: Ensure Voltage is within an acceptable range for the unit and wiring and fuses/breakers are properly sized. Low voltage wiring is complete. Unit Control Transformer: Ensure transformer has properly selected control voltage tap. 208-230V units are factory wired for 230 operation unless specified otherwise. Entering Water: Ensure entering water temperatures are within operating limits of Table 6. Low Water Temperature Cutout: Verify low water temperature cut-out on DXM2.5 is properly set. Water Flow Balancing: Verify inlet and outlet water temperatures on both load and source are recorded for each heat pump upon startup. This check can eliminate nuisance trip outs and high velocity water flows that can erode heat exchangers. Unit Controls: Verify DXM2.5 settings are proper and complete. * Water flow switches are normal open (no flow) contacts. HEW036 switch contacts close at 2.2 GPM flow. HEW060 and HEW120 switch contacts close at 3.3 GPM flow. SYSTEM CHECKOUT System Water Temperature: Check load and source water temperature for proper range and also verify heating and cooling setpoints for proper operation. System pH: System water pH is 6 - 8.5. Proper pH promotes longevity of hoses and fittings. System Flushing: Verify all hoses are connected end to end when flushing to ensure debris bypasses unit heat exchanger and water valves etc. Water used in the system must be potable quality initially and clean of dirt, piping slag, and strong chemical cleaning agents. Verify all air is purged from the system. Air in the system can cause poor operation or system corrosion. Cooling Tower/Boiler: Check equipment for proper setpoints and operation. Standby Pumps: Verify the standby pump is properly installed and in operating condition. System Controls: Verify system controls function and operate in the proper sequence. Low Water Temperature Cutout: Verify low water temperature cut-out controls are provided for the outdoor portion of the loop or operating problems will occur. System Control Center: Verify control center and alarm panel for proper setpoints and operation. Strainers: Verify 20 mesh (841 micron) [0.84 mm] strainers are installed in load and source water piping. Confirm maintenance schedule for strainers. Units with HWG: Confirm hot water tank(s) and piping have been filled and air has been purged. HWG is de-engerized (DIP Switch 12 is "On") unit start up. Miscellaneous: Note any questionable aspects of the installation. ⚠ WARNING! ⚠ WARNING! To avoid equipment damage, DO NOT leave system filled in a building without heat during the winter unless antifreeze is added to system water. Condenser coils never fully drain by themselves and will freeze unless winterized with antifreeze. Installation, Operation, Maintenance 23 Installation, Operation & Maintenance - HEW Compact Series Unit Start Up Procedure ⚠ WARNING! ⚠ Table 8: Water Pressure Drop HEW036-120 Pressure Drop PSI 30°F 50°F 70°F SOURCE/OUTDOOR BRAZED PLATE 4.5 1.7 1.3 1.0 036 6.8 4.1 3.4 2.8 9.0 7.1 6.0 5.1 7.5 1.5 1.3 1.1 060 11.3 4.0 3.4 3.0 15.0 6.9 6.2 5.5 15.0 1.7 1.4 1.2 120 22.5 4.4 3.8 3.3 30.0 7.6 6.8 6.1 LOAD/INDOOR BRAZED PLATE 4.5 0.6 0.5 036 6.8 1.4 1.3 9.0 2.6 2.4 7.5 1.4 1.3 060 11.3 3.5 3.2 15.0 6.2 5.8 15.0 1.6 1.4 120 22.5 3.8 3.5 30.0 6.8 6.4 Model WARNING! When the disconnect switch is closed, high voltage is present in some areas of the electrical panel. Exercise caution when working with energized equipment. 1. 2. 3. 4. Adjust all valves to their full open position. Turn on the line power to all heat pump units. Source and Load water temperatures should be within the minimum-maximum ranges of Table 6. It is recommended that water-to-water units be first started in the heating mode, when possible. This will allow liquid refrigerant to flow through the filter-drier before entering the TXV, allowing the filter-drier to catch any debris that might be in the system before it reaches the TXV. Four factors determine the operating limits of water source heat pumps, (a) source entering water temperature, (b) source entering water flow rate, (c) load entering water temperature, and (d) load entering water flow rate. When any one of these factors is at a minimum or maximum level, the other factors must be at normal levels to ensure proper unit operation. a. Place the mode switch (if applicable) in the "HEAT" position. Adjust the unit aquastat to the lowest setting. b. Slowly raise the aquastat setting to a higher temperature until the compressor activates. c. Check for warm load water delivery within a few minutes after the unit has begun to operate. d. Verify correct water flow by comparing unit pressure drop across the heat exchanger versus the data in Table 8. Refer to Table 7. Check the temperature of both entering and leaving source water. If the temperature drop is within range, proceed with the test. If the temperatureP1 drop is outside of the operating range, check refrigerant Y1 pressures and compare to Tables 9 and Y2 10. Heat of extraction (HE) can be calculated for the source and W compared to submittal data capacity pages. The O formula for HE for systems with water is as follows: HE = TD x GPM x 500, G R where TD is the temperature difference C between the entering and leaving source water, and AL1 GPM is the flow rate in U.S. GPM, determined by comparing P2 to the pressure drop across the heat exchanger Table 8. AL2 Table 7: Water Temperature Change Through Source Heat Exchanger Water Flow, gpm [l/m] C Alarm Relay Drop, ESD Heating °F, [°C] OVR 0.8 2.4 4.5 0.9 2.7 5.0 0.9 2.7 5.0 0.3 1.1 2.2 1.2 3.0 5.5 1.3 3.3 6.0 NOTE: Units have a five minute time delay in the control circuit that can be eliminated on the DXM2.5 PCB as shown in Figure 8. See controls description for detailed features of the control. 5" Figure 8: Test Mode Button C Gnd B- A+ 24V P4 P5 R (240Vac) (240Vac) N.C. N.O. Com N.O. Fan Enable Push test button to enter Test Mode and speed-up timing and delays for 20 minutes. e. JW1 Test Fan Speed P8 1 P12 12V IN OUT Gnd NC Heating capacity, also known as heat of rejection Micro (HR), can be calculated and compared to submittal 1 HP U1 data capacity pages. The formula for HR for HP LP systems with water is as follows: Fault Status LP LT1 LT1 9 - 12 H 4-8 where TD is the temperature difference between LT2 [5 - 6.7] [2.2 4.4] Off the On entering and leaving load water, and GPM is the A LT2 flow rate in U.S. Off GPM, determined by comparing RV the On RV 8. pressure drop across the heat exchanger to Table CO JW3water leaks. f. S3 Check for vibration, noise, and 12 CO Off On P3 RV P7 I n s t a l l a tRi o n , O p e r a t i o n , M a i n t e n a n c e Relay CCH NO1 1 24Vdc Relay NC1 S2 Acc1 EH1 Relay COM A0-1 A0-2 4 EH2 HR = TD X GPM X 500, 1 2 3 4 5 6 7 8 Fa 1 2 3 4 5 6 7 8 24 NSB 90°F Must use antifreeze if operation falls in grey area Operation not recommended Multiply PSI x 2.31 to determine ft of hd 1 2 3 4 For Closed Loop: Ground Source or Closed Loop Systems at 3 gpm per ton [3.9 l/m per kW] Rise, Cooling 7" °F, [°C] R GPM 6 1/2" Factory lo voltage Mo connection unit harne Factory low voltage Mole connection fo electric heat harness Installation, Operation & Maintenance - HEW Compact Series Unit Start Up Procedure, Cont'd. ⚠ WARNING! ⚠ WARNING! Verify ALL water controls are open and allow water flow prior to engaging the compressor. Freezing of the heat exchanger or water lines can permanently damage the heat pump. 5. Allow five (5) minutes between tests for pressure to equalize before beginning cooling test. a. Place the mode switch (if applicable) in the "COOL" position. Adjust the unit aquastat to the highest setting. b. Slowly lower the aquastat setting to a lower temperature until the compressor activates. c. Check for cool load water delivery within a few minutes after the unit has begun to operate. d. Verify correct water flow by comparing unit pressure drop across the heat exchanger versus the data in Table 8. Refer to Table 7. Check the temperature of both entering and leaving source water. If the temperature rise is within range, proceed with the test. If the temperature rise is outside of the operating range, check refrigerant pressures and compare Tables 9 and 10. Heat of rejection (HR) can be calculated for the source and compared to submittal data capacity pages. The formula for HR for systems with water is as follows: HR = TD X GPM X 500, e. where TD is the temperature difference between the entering and leaving source water, and GPM is the flow rate in U.S. GPM, determined by comparing the pressure drop across the heat exchanger to Table 8. Cooling capacity, also known as heat of extraction (HE), can be calculated and compared to submittal data capacity pages. The formula for HE for systems with water is as follows: HE = TD X GPM X 500, 6. 7. 8. where TD is the temperature difference between the entering and leaving load water, and GPM is the flow rate in U.S. GPM, determined by comparing the pressure drop across the heat exchanger to Table 8. f. Check for vibration, noise, and water leaks. If unit fails to operate, perform troubleshooting analysis (see troubleshooting section). If the check described fails to reveal the problem and the unit still does not operate, contact a trained service technician to ensure proper diagnosis and repair of the equipment. When testing is complete, set system to maintain desired comfort level. BE CERTAIN TO FILL OUT AND RETURN ALL WARRANTY REGISTRATION PAPERWORK. Installation, Operation, Maintenance 25 Installation, Operation & Maintenance - HEW Compact Series Operating Pressures Table 9 HEW036-120 (HEW120 Per Circuit) (60 Hz I-P Units) Source Entering Water Temp °F Source Water Flow GPM/ton 1.5 50 2.3 3.0 1.5 80 2.3 3.0 1.5 110 2.3 3.0 26 Cooling Load EWT °F @ 1.5-3.0 GPM/ton Suction Pressure PSIG Discharge Water Temp Water Temp Superheat Subcooling Pressure Rise °F Drop °F °F °F PSIG Source Load 50 99-106 230-234 11-18 18-25 60 111-122 241-243 11-18 18-25 70 122-137 251-253 17-25 18-25 80 126-145 254-258 26-35 18-25 9-20 50 98-105 212-214 18-23 14-20 7-15 60 106-117 218-220 18-23 14-20 70 114-129 225-227 24-32 14-20 80 117-135 228-230 32-41 14-20 9-20 50 87-101 199-203 12-18 12-18 8-16 60 91-113 203-207 12-18 12-18 70 95-124 204-216 16-34 12-18 80 107-128 212-217 33-35 12-18 9-20 50 104-111 343-348 9-14 18-25 7-14 60 121-132 355-360 9-14 18-25 70 138-152 367-373 9-14 18-25 80 148-161 377-381 12-23 18-25 9-20 50 103-111 320-325 8-14 14-21 7-14 60 118.-129 328-334 8-14 14-21 70 132-147 336-344 12-20 14-21 80 140-172 343-353 19-29 14-21 9-20 50 94-110 305-314 9-13 12-18 7-15 60 112-121 313-319 9-13 12-18 70 121-146 317-329 12-20 12-18 80 131-151 324-333 18-27 12-18 9-20 50 109-116 483-497 9-13 17-23 5-11 60 128-135 494-511 9-13 17-23 70 147-154 505-525 9-13 17-23 50 109-116 459-473 9-13 15-20 60 127-135 466-484 9-13 15-20 70 153-159 473-495 9-13 15-20 7-15 50 100-112 444-431 9-14 12-17 5-12 60 120-130 449-467 9-14 12-17 70 131-152 454-474 9-14 12-17 80 153-164 463-479 13-21 12-17 Installation, Operation, Maintenance 7-15 20-28 13-18 9-12 19-28 13-18 8-12 18-26 8-17 8-19 8-17 9-19 8-17 9-19 7-16 8-18 8-16 8-18 8-16 9-18 6-13 7-15 5-11 14-17 8-13 6-13 6-14 7-15 8-17 Installation, Operation & Maintenance - HEW Compact Series Operating Pressures, Cont'd. Table 10 HEW036-120 (HEW120 Per Circuit) (60 Hz I-P Units) Source Entering Water Temp °F 20 Source Water Flow GPM/ton 3.0 1.5 50 2.3 3.0 1.5 80 2.3 3.0 Heating Load EWT °F @ 1.5-3.0 GPM/ton Suction Pressure PSIG Discharge Pressure PSIG Supeheat °F Subcooling °F Water Temp Water Temp Drop °F Rise °F Source Load 60 56-63 199-228 4-14 6-14 5-14 80 58-65 286-297 4-14 6-14 5-14 90 59-66 310-344 4-14 6-14 100 61-65 360-385 4-14 6-14 2-6 4-14 4-14 120 64-69 459-510 4-14 6-14 4-13 60 85-95 212-224 6-11 7-11 6-17 80 91-99 290-310 6-11 7-11 90 92-101 326-338 6-11 7-11 100 96-103 381-399 6-11 7-11 5-17 120 100-108 474-488 6-11 7-11 4-16 60 95-102 215-228 6-13 7-11 7-18 80 98-106 299-313 6-13 7-11 90 99-108 329-341 6-13 7-11 100 102-110 384-401 6-13 7-11 6-17 120 106-114 475-491 6-13 7-11 5-17 60 95-107 215-256 6-14 7-15 7-19 80 101-110 310-326 6-14 7-15 7-19 6-17 9-16 6-17 6-18 6-12 5-9 6-18 90 103-112 329-376 6-14 7-15 100 105-114 399-414 6-14 7-15 6-19 6-18 120 108-118 476-524 6-14 7-15 5-17 60 109-129 225-237 14-26 5-14 8-18 80 123-138 314-327 14-26 5-14 90 130-142 343-357 10-15 5-14 100 137-147 402-415 10-15 5-14 7-19 120 150-157 493-504 10-15 5-14 6-20 60 111-132 227-239 14-38 6-15 8-20 80 135-147 315-330 14-38 6-15 90 143-152 344-360 10-16 6-15 100 145-154 405-418 10-16 6-15 7-20 120 156-163 494-507 10-16 6-15 6-20 60 110-149 227-279 19-44 6-18 9-21 80 135-150 286-332 19-44 6-18 90 145-166 345-408 13-23 6-18 100 148-158 405-420 13-23 6-18 8-19 15-21 7-19 8-20 10-15 7-12 Installation, Operation, Maintenance 8-20 8-21 8-21 8-21 27 Installation, Operation & Maintenance - HEW Compact Series Preventative Maintenance WATER COIL MAINTENANCE Generally water coil maintenance is not needed for closed loop systems. However, if the piping is known to have high dirt or debris content, it is best to establish a periodic maintenance schedule with the owner so the water coil can be checked regularly. Dirty installations are typically the result of deterioration of iron or galvanized piping or components in the system. Open cooling towers requiring heavy chemical treatment and mineral buildup through water use can also contribute to higher maintenance. Should periodic coil cleaning be necessary, use standard coil cleaning procedures, which are compatible with both the heat exchanger material and copper water lines. Generally, the more water flowing through the unit, the less chance for scaling. However, flow rates over 3 gpm per ton (3.9 l/m per kW) can produce water (or debris) velocities that can erode the heat exchanger wall and ultimately produce leaks. STRAINERS For proper water flow strainers must be cleaned regularly. HOT WATER GENERATOR COILS See water coil maintenance for ground water units. If the potable water is hard or not chemically softened, the high temperatures of the desuperheater will tend to scale even quicker than the water coil and may need more frequent inspections. In areas with extremely hard water, a HWG is not recommended. 28 COMPRESSORS Conduct annual amperage checks to ensure amp draw is no more than 10% greater than that indicated by serial plate data. CABINET Do not allow water to stay in contact with the cabinet for long periods of time to prevent corrosion of the cabinet sheet metal. Generally cabinets are set up from the floor a few inches for prevention. The cabinet can be cleaned using a mild detergent. REFRIGERANT SYSTEM To maintain sealed circuit integrity, do not install service gauges unless unit operation appears abnormal. Reference the operating chart for pressure and temperatures. Verify that air and water flow rates are at proper levels before servicing the refrigerant circuit. If the refrigerant circuit is opened for any reason, a new liquid line filter-drier must be installed. Installation, Operation, Maintenance Installation, Operation & Maintenance - HEW Compact Series Troubleshooting Form Refrigeration Troubleshooting Form Water-to-Water Units Customer: Loop Type: Model #: Serial #: Startup Date: Antifreeze Type & %: Complaint: REFRIGERANT: HFC-410A OPERATING MODE: HEATING POSITION HEATING REFRIG FLOW - HEATING COOLING REFRIG FLOW - COOLING REVERSING VALVE 11 13 Load 10 12 2 1 SUCTION CONDENSER (COOLING) EVAPORATOR (HEATING) Brazed Plate HX EXPANSION VALVE CONDENSER (HT G) EVAPORAT OR (CLG) COOLING POSITION COMPRESSOR Brazed Plate HX FILTER DRIER 3 DISCHARGE 4 HWG** Source 5 LT2: 5 LT1: HEATI NG LIQUID LINE 1 2 2a 2b 3 4 4a 4b 5 6 7 8 9 9a 9b 10 11 12 13 13a 13b Description Voltage Compressor Amps Suction Temp Suction Press Saturation Temp Superheat Discharge Temp Discharge Press Saturation Temp Subcooling Liquid Line Temp COOLING LIQUID LINE Heating 6 7 8 9 **Turn off HWG before troubleshooting. Cooling Source Water In Tmp Source Water Out Tmp Source Water In Pres Source Water Out Pres Notes H Temp Diff. = C Temp Diff. = H Temp Diff. = C Temp Diff. = Press Drop Flow Rate GPM [l/s] Load Water In Temp Load Water Out Temp Load Water In Pres Load Water Out Pres Press Drop Flow Rate GPM [l/s] Heat of Extraction (Absorption) or Heat of Rejection: HE or HR = Flow Rate x Temp. Diff x Fluid Factor: (for Btuh) Fluid Factor: (for kW) 500 (Water); 485 (Antifreeze) 4.18 (Water); 4.05 (Antifreeze) Fluid Factor Installation, Operation, Maintenance 29 Installation, Operation & Maintenance - HEW Compact Series WARRANTY LIMITED EXPRESS WARRANTY Congratulations on purchasing your new HVAC equipment. It’s been designed for long life and reliable service, and is backed by one of the strongest warranties in the industry. Your unit automatically qualifies for the warranty coverage listed below, providing you keep your proof of purchase (receipt) for the equipment and meet the warranty conditions. The warranty begins on the date of purchase by the original consumer. The consumer must retain a receipted bill of sale as proof of warranty period. Without this proof, the express warranty begins on the date of shipment from the factory. LIMITED TEN (10) YEAR EXPRESS WARRANTY MARS warrants all parts of the HEW/HNW residential geothermal heat pump including the compressor to be free from defects in workmanship and materials for normal use and maintenance for ten (10) years from the date of purchase by the original consumer for the original installation. This Express Limited Warranty applies only when the system is installed per MARS installation instructions and in accordance with all local, state and national codes for normal use. The sole remedy under the Limited Warranty is replacement of the defective part. If replacement parts are required within the period of this warranty, MARS replacement parts shall be used; any warranty on the replacement part(s) shall not affect the applicable original unit warranty. Ready access to the unit for service is the owner’s responsibility. Labor to diagnose and replace the defective part is not covered by this Limited Express Warranty. If for any reason the replacement part/product is no longer available during the warranty period, MARS shall have the right to allow a credit in the amount of the current suggested retail price of the part/product instead of providing repair or replacement. LIMITED FIVE (5) YEAR LABOR ALLOWANCE Labor is allowed for warranty service for a period of five (5) years from the date of purchase when the unit is properly registered and commissioned according to the start-up procedure specified in the Installation/Operation Manual, and when the Geothermal Start-Up Certification Form is completed and submitted to MARS. EXCEPTIONS The Limited Express Warranty does not cover normal maintenance—MARS recommends that regular inspection/maintenance be performed at least once a season and proof of maintenance be kept. Additionally, labor charges, transportation charges for replacement parts, replacement of refrigerant or filters, any other service calls/repairs are not covered by this Limited Warranty. It also does not cover any portion or component of the system that is not supplied by MARS, regardless of the cause of failure of such portion or component. CONDITIONS FOR WARRANTY COVERAGE • Unit must be operated according to MARS operating instructions included with the unit and cannot have been subjected to accident, alteration, improper repair, neglect or misuse, or an act of God (such as a flood) • Installation was done by a trained, licensed or otherwise qualified HVAC dealer/contractor • Performance cannot be impaired by use of any product not authorized by MARS, or by any adjustments or adaptations to components • Serial numbers and/or rating plate have not been altered or removed • Damage has not been a result of inadequate wiring or voltage conditions, use during brown-out conditions, or circuit interruptions • Air flow around any section of the unit has not been restricted • Unit remains in the original installation • Unit was not purchased over the internet REMEDY PROVIDED BY THE LIMITED EXPRESS WARRANTY LIMITATION OF LIABILITY 1. There are no other express or implied warranties. MARS makes no warranty of merchantability. We do not warrant that the unit is suitable for any particular purpose or can be used in buildings or rooms of any particular size or condition except as specifically provided in this document. There are no other warranties, express or implied, which extend beyond the description in this document. 2. All warranties implied by law are limited in duration to the seven-year term of the parts warranty. Your exclusive remedy is limited to the replacement of defective parts. We will not be liable for any consequential or incidental damages caused by any defect in this unit. 3. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. Some states do not allow limitation on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. 4. No warranties are made for units sold outside the continental United States and Canada. Your distributor or final seller may provide a warranty on units sold outside these areas. 5. MARS will not be liable for damages if our performance regarding warranty resolution is delayed by events beyond our control including accident, alteration, abuse, war, government restrictions, strikes, fire, flood, or other acts of God. HOW TO OBTAIN WARRANTY SERVICE OR PARTS If you have a warranty claim, notify your installer promptly. If the installer does not remedy your claim, write to MARS, 1900 Wellworth Ave., Jackson MI 49203. Enclose a report of inspection by your installer or service person. Include model number, serial number, and date of purchase. Owner responsibilities are set forth in the instruction manual—read it carefully. DURATION OF WARRANTY & REGISTRATION KEEP THIS INFORMATION AS A RECORD OF YOUR PURCHASE GEOTHERMAL HEAT PUMP Please visit www.marsdelivers.com to register your new product INSTALLATION Model Number Installer Name Serial Number Phone Number/Contact Information Date of Purchase Date Installation Completed o Component of new HVAC system o Replacement heat pump only Remember to retain your bill of sale as proof of warranty period. HEW-HNW_WARRANTY_11/2020 30 Installation, Operation, Maintenance Installation, Operation & Maintenance - HEW Compact Series Notes: Installation, Operation, Maintenance 31 Installation, Operation & Maintenance - HEW Compact Series Revision History Date: Item: Action: 01/24/23 All Added CXM2 controls removed CXM and LON 07/08/21 All Added Polymer drain pan 07/07/20 Pgs. 22-23, 27-28 and 52 Added Note 11 and 6, Updated Wiring Diagram Matrix 06/05/20 Page 77 Updated Start-Up Log Sheet 5/20/20 Pgs 20, 21, 24, 25, 26, 29 Added Dimensional Data from Submittal 5/13/20 All Replaced DXM with DXM2 controls, updated all data tables 8/21/18 Page 31 Updated size 041 rated airflow 11/2/17 Page 58 Added WSE DIP setting table 07/25/17 Page 7 Update hanger and mounting instructions 06/14/17 Page 34 Update drawing 1/30/17 Page 22, 23 Update notes 10/6/16 Page 7 Text Update 10/4/16 WSE right hand Field Fabricated Tube Corrrected 9/27/16 HBH WSE Dim Q Corrrected Page,24 Updated voltage codes size 041 9/7/16 05/16/16 Table- corrected centimeters in dimensional tables Updated 04/15/16 Text Updated 2/24/16 Pages 30, 31 EMC Blower Performance information, 02/06/15 Page 3 Changed E-Coated to Tin-Plated 01/27/16 All Added WSE Information 01/21/15 All Added ECM Information 06/16/14 Pages 8, 11 & 19 Change Text - Filter “rack” to “frame” 05/29/14 Physical Data Table Removed Fan Motor (hp) Due to ongoing product improvements, specifications and dimensions are subject to change and correction without notice or incurring obligations. Determining the application and suitability for use of any product is the responsibility of the installer. Additionally, the installer is responsible for verifying dimensional data on the actual product prior to beginning any installation preparations. Incentive and rebate programs have precise requirements as to product performance and certification. All products meet applicable regulations in effect on date of manufacture; however, certifications are not necessarily granted for the life of a product. Therefore, it is the responsibility of the applicant to determine whether a specificmodel qualifies for these incentive/rebate programs. 1900 Wellworth Ave., Jackson, MI 49203 • Ph. 517-787-2100 • www.marsdelivers.com *97B0099N02* 97B0099N02 32 Installation, Operation, Maintenance ">
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Key features
- High efficiency
- Water-to-water
- Brazed plate HX
- Compact size
- Ground loop
- Quiet operation
- DXM2.5 control
- Heating & cooling
Frequently asked questions
This unit is designed for ground loop installations only.
It uses brazed plate heat exchangers.
It utilizes the DXM2.5 control system.