Sam4s | ER-900 Series | Specifications | Sam4s ER-900 Series Specifications

SAM4s ER-900 Series
Training Guide
Program Creation & Exercises
Ver 1.1
CRS, Inc.
All specifications are subject to change without notice
2012 CRS, Inc.
Contents
ER-900 Series Training Guide
Equipment Preparation & Program Creation Sequence
Unbox & Prepare
Install Card Reader
RAM Clear
Update Firmware
ER-900 Series Demo Programs
Small QSR: Casa Lupita
Small Bar/Tavern
Convenience Liquor Program
Developing the Program
ECR & Merchant Terms
How your merchant’s sales are tracked and organized?
What does “Inventory” mean?
Type of Discounts and Coupons
Other Terms to Know…
What’s Next?
Sample 20 Question Survey for Small QSR Application
Sample 20 Question Survey for Retail Applications
The Hooks Eatery Keyboard layout
PLU Program Worksheet
Group Program Worksheet
Payment Keys
Coupon and Discount Functions
Clerks
General Security Options and Function Options
Electronic Journal Options
Tax Tables
Messages
3
3
4
5
6
7
8
8
9
10
11
12
12
12
12
12
12
13
14
15
16
17
17
18
18
19
19
19
19
ER-900 Series Training Guide  i
Enter Programs via Keyboard
Memory Allocation
Function Key Assignment
Function Key Assignment
NLU Program
Tax Program --Florida State Tax (6.75%Tax Table)
PLU Program
PLU Descriptor Program
System Options
Print Options
Function Key Options
Group Program
Preamble/Postamble
Test & Debug
Save Program to SD
Managing ER-900 DataUsing the ER-900 PC Utility
Using the ER-900 PC Utility
Edit PLU Screen
Edit PLU Screen
Edit System & Print Options
Preparing & Loading Receipt Images
Use Microsoft Paint & PC Utility
Use Microsoft Paint & PC Utility
Keyboard Layouts
ii  ER-900 Series Training Guide
20
20
21
22
23
25
26
29
31
32
33
36
37
38
38
39
40
40
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42
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43
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45
ER-900 Series Training Guide
Equipment Preparation & Program Creation Sequence
1. Unbox & Prepare for Use
i. PLU Status
2. RAM Clear & Verify Firmware Version
ii. PLU Group
3. Complete Software Upgrade to latest Available Version by SD Card
iii. PLU Price HALO
4. ER-900 Series Demo Programs
iv. PLU Descriptor
5. Complete Merchant Survey
f.
6. Design Keyboard Layout
g. Print Option Program
7. Fill Program Worksheets
h. Function Key Options
8. Key Enter ER-900 Program:
i.
Clerk Program
a. Memory Allocation
j.
Group Program
b. Function Key Assignment Program
k. Message Program
System Option Program
c. NLU Program
9. Using the PC Utility
d. Tax Program
10. Prepare & Download Graphic
e. PLU Program
ER-900 Series Training Guide  3
Standard Customer
Rear Display
Unbox & Prepare
1. Load Paper (see manual: page 22.)
Printer(s)
Operator Display
2. Remove Power Switch Security Cove.r
ER-920/ER-925: 58mm Receipt Printer
ER-940/ER-945: 58mm Receipt and
Journal Printers
Adjustable 8-line, 32-character
Backlit Liquid Crystal Display
Power On/Off Switch
7-Position Control Lock
Optional Card Reader
Cash Drawer
Sturdy Metal Cash
Drawer with
removable 5 Bill/5
Keyboards
ER-920/ER-940 Flat spillresistant 150 position keyboard
ER-925/ER-945: Raised
keyboard with 21 PLU keys
expandable to a maximum of 63
PLU key locations
Power Switch Cover Options



4  ER-900 Series Training Guide
Use pointed object to toggle on/off
Pop-out to remove switch cover
Insert shows optional full switch
cover provided with accessories
Install Card Reader
Reference
Service Manual
ER-900 Series Training Guide  5
RAM Clear
1. Manual page 26
6  ER-900 Series Training Guide
Update Firmware
1234567-
Manual page 109.
Copy NEWNET.bin to: SD:/update/
S Mode/Powerup “1”
Few Seconds…Rapid Flash….Power off
S Mode/Powerup “2”
Minute…Rapid Flash….Power off
Confirm Firmware… S Mode/50-SUBTOTAL
ER-900 Series Training Guide  7
Cheese
Quesadilla
Taco
2 Taco
Combo
Meat
Quesadilla
Steak / Fajita
Taco
3 Taco
Combo
Chimichanga
Veggie
Taco
2 Cheese Ench
& 1 Taco
Smothered
Burrito
Taco
Salad
Jarritos
3 Cheese
Enchilada
Burrito
Tamales
Sodas
Meat Enchilada
Red
Steak / Fajita
Burrito
Nachos
Mexican
Coke
Meat Enchilada
Green
Veggie
Burrito
Torta
Chile
Rellano
Veggie / Fajita
Burrito
1 Taco
ER-900 Series Demo
Programs
Small QSR: Casa Lupita
Load Program
1.
2.
3.
4.
5.
See Manual page 137
Program Store Name: P Mode/30
SUBTOTAL/30 X/TIME/
Type
“CASA0000”/SUBTL/CASH
Insert pre-loaded SD
S Mode/110 Subtotal
Insert CASA key template
Ready to Demo.
Combo
Operate Register
1.
2.
3.
1 CLERK (log on); 0 CLERK (log off)
TRANSACTIONS
a. TACO/CASH or TACO/PRESET
TENDER
b. TACO/CHARGE
c. TACO/10% SENIOR/CASH
REPORTS
a. Z Mode/1 SUBTOTAL (Financial Report)
b. Z Mode/3 SUBTOTAL (PLU Report)
8  ER-900 Series Training Guide
Bean & Cheese
Burrito
Taco Tuesday
$1.00
Guac
2.00
Guac
FEED
JOURNAL
FEED
ERROR
CORR
VOID
CLERK
Chips & Salsa
10%
Senior
RA
PO
#/NS
RETURN
Tortilla Soup
Open
%
Rice
Beans
CANCEL
Open
$
ADD
CHECK
TAX 1
CONV
1
$5.00
CLEAR
PLU
X/TIME
Bottled
Water
$10.00
7
8
9
House
Specialties
Sopapillas
$20.00
4
5
6
C
H
A
R
G
E
Homemade
Flan
Cookies
$50.00
1
2
3
SUBTL
Super Nachos
Sides &
Extras
$100.00
0
00
.
CASH
Misc
C
A
S
H
WHISKEY SCOTCH
VODKA
DOMESTIC
BEER
FEED
JOURNAL
FEED
ERROR
CORR
VOID
CLERK
RARE
TEQUILA
SCHNAP
IMPORTED
BEER
%1
RA
PO
#/NS
RETURN
MED
RARE
GIN
TAP
GLASS
%2
TAKE
OUT
EAT
IN
DRIVE
THRU
CANCEL
MEDIUM
SOUR
WATER
7 UP
TAP
PITCHER
%3
CHECK
#
SERVICE
TABLE
#
PRINT
CHECK
MED
WELL
GINGER
ALE
TONIC
SODA
BOTTLE
WINE
%4
ADD
CHECK
TAX 1
CONV
1
CHARGE
3
WELL
COKE
DIET
COKE
GLASS
WINE
MACRO
1
CLEAR
PLU
X/TIME
CHARGE
2
OPEN
LIQUOR
MACRO
2
7
8
9
CHARGE
1
MACRO
3
4
5
6
CHECK
MACRO
4
1
2
3
SUBTL
MACRO
5
0
00
.
CASH
STEAK
CHICKEN
Small Bar/Tavern
Load Program
1.
2.
3.
4.
5.
Program Store Name: P Mode/30
SUBTOTAL/30 X/TIME/Type
“BAR00000”/SUBTL/CASH
Insert pre-loaded SD
S Mode/110 Subtotal
Insert BAR key template
Ready to Demo.
Operate Register
1.
2.
1 CLERK (log on); 0 CLERK (log off)
TRANSACTIONS
a. BEER/CASH
b. BEER/GARLIC BREAD/CASH
c. CASH (prints requisition)
d. 1 CHECK#/11 TABLE# (new check
opens)
e. BEER/SERVICE (guest check prints)
f. 1 CHECK#/11 TABLE# (check recalled)
g. BEER/SERVICE (second round-updated
check prints)
h. 1 CHECK#/11 TABLE# (check recalled)
i. SUBTL/ add tip press TIP/CHARGE
(check is paid)
j. 2 CHECK#/12 TABLE#
k. STEAK/MEDIUM/BAKED/FRENCH
CHICKEN/RICE/1000 ISLAND
BEER/GLASS WINE
SERVICE
l. CASH (prints requisition)
GARLIC
MASH
BAKED
POTATO
FRENCH
FRIES
RICE
FRENCH
1000
ISLAND
ITALIAN
RANCH
RUM
BRANDY CORDIAL
TIP
GARLIC
BREAD
ER-900 Series Training Guide  9
GROCERY
REGULAR
GAS
FEED
JOURNAL
FEED
ERROR
CORR
VOID
CLERK
GROCERY
TAXABLE
PREMIUM
GAS
%1
RA
PO
#/NS
RETURN
CANDY BAKERY
DIESEL
%2
TAKE
OUT
EAT
IN
DRIVE
THRU
CANCEL
%3
CHECK
#
SERVICE
TABLE
#
PRINT
CHECK
FROZEN PRODUCE
%4
ADD
CHECK
TAX 1
CONV
1
CHARGE
3
MEAT
MACRO
1
CLEAR
PLU
X/TIME
CHARGE
2
BEER
MACRO
2
7
8
9
CHARGE
1
LIQUOR
MACRO
3
4
5
6
CHECK
WINE
MACRO
4
1
2
3
SUBTL
CIG PACK
MACRO
5
0
00
.
CASH
Convenience Liquor Program
Load Program
1.
2.
3.
4.
5.
Program Store Name: P Mode/30
SUBTOTAL/30 X/TIME/Type
“GROCERY0”/SUBTL/CASH
Insert pre-loaded SD
S Mode/110 Subtotal
Insert GROCERY key template
Ready to Demo.
Operate Register
1.
2.
3.
1 CLERK (log on); 0 CLERK (log off)
TRANSACTIONS
a. SCAN ITEM (use item in file)
b. SCAN ITEM (not in file)
c. 1 (save)
d. Enter price/X/TIME
e. GROCERY (copy PLU)
f. CASH (finalizes sale)
REPORTS
a. X Mode/15 SUBTOTAL (Not Found PLU
Report)
10  ER-900 Series Training Guide
CHIPS
FRUIT
DELI
COOKIE
FOOD
STAMP
SUBT
FOOD
STAMP
TEND
OIL
AUTO
Developing the Program
On the right is a facsimile of a menu from an actual lake-side restaurant in
Minnesota. The training exercise you will complete will develop an ER-900 Series
program for the items on this menu.
This restaurant provides quick service or fast casual style of service. Orders are
registered as they are taken a t the counter. Payment is made immediately. The
application is quite simple. In real life, a requisition system might benefit the
merchant, such as using a second copy of the receipt, a receipt requisition, or a
kitchen printer ticket to match the food order to the customer
The style of service and the size of the establishment make this restaurant an “ideal”
ECR prospect.
The programmer will evaluate the menu before beginning, taking care to determine:

How manu items are sold? Do they fit easily on the Keyboard?

Are there logical “groups” of items?

Are there different Breakfast/Lunch/Dinner menus? Does it make sense to use
the keyboard level feature of the ER-900?

Are there different sizes of items? Does it make sense to use small, medium
and/or large modifier keys so that the keyboard can accommodate more items or
so that order entry is more intuitive?
After evaluating the menu, the programmer will use a survey or questionnaire such
ans the examples that follow to deterimine which ECR features will be deployed and
how the ECR will be programmed.
Before launching into the program, we should take a brief detour to discuss ECR
terminology…
ER-900 Series Training Guide  11
ECR & Merchant Terms
It is useful to clear up any potentially confusing terminology issues you may encounter as you talk with your
merchant. For example, as you gain experience with the ER-900, you will be using the term “PLU”
frequently. If your customer provides food service, they simply refer to “menu items” or if they are already
using a cash register, they may call items “preset keys”. Depending upon the type of merchant and their
experiences, they may use different terminology.
The companion booklet to this training exercise is called “Selling SAM4s Electronic Cash Registers
Successfully”. The first ten pages of the booklet provide considerable background information about the ECR
market. Beginning at page 11, the ECR Tutorial will introduce, define and explain ECR hardware and
software features and options. If you have not already done so, now is a good time to read this material.
You will need to think about many of the following ideas before you start programming…
How your merchant’s sales are tracked and organized?
By Item? Terms you may hear:
PLU—Price Look Up or Product Look Up
SKU—Stock Keeping Unit
Preset—Unique Key on Keyboard that represents a unique item
Menu Levels & Price Levels—Lunch/Dinner or Small/Medium/Large
By Category?
Department—Old-Fashioned Cash Register Term for Open Entry Key
Open PLU—ECR equivalent to Department Key
Sub-Department—Term for tiers of items within a department
Group and/or Sub-Group—Subtotals of selected items

High Expectation: A Computerized System that generates Purchase Orders
Low Expectation: A count of every item sold
What does “Inventory” mean?

Type of Discounts and Coupons
Percentage Off—By item or entire sale
Vendor Coupon—Equivalent to Payment Method
Store Coupon—Equivalent to discount on item
Mix & Match—Buy one and get one free?
Other Terms to Know…
Received on Account & Paid Out—Records Pickups & Loans
Eat In/Take Out/Drive Thru—Categorize Sales adjust Sales Taxes
Charge Posting—Legacy Functions for House Account Management
Check Tracking—Suspending Sales for Payment Later
What’s Next?
SAM4s ECRs provide considerable capacity and much programmability. It is not practical to attempt deploy
every feature available. Programmers are best advised to keep applications as simple as possible (which
minimizes the time investment) and suggest features and processes only when needed to “close the deal”.
Two suggested surveys follow. They attempt to determine which popular features are needed. As you gain
experience in selling, programming & installing SAM4s ECRs, you will decide what works well for you and
your merchant clients. This experience will help you develop a survey that works for you. After completing
the QSR survey, continue by designing a keyboard and filling the program worksheets provided.
12  ER-900 Series Training Guide
Sample 20 Question Survey for Small QSR Application
1. Get the menu (for Keyboard Programming, Item Names and Prices)
a. Is there a need for Small/Medium/Large sizes?
b. Is there a need for Breakfast/Lunch/Diner menus?
2. Are there logical groups of items that need to be reported, i.e. drink, sandwiches, hot food,
desserts, ice cream, etc. (Identify for programming PLUs)
3. State Local Tax Information (Percentage/Rate/Taxability Rules)
4. Type of sales, i.e. Eat In, Take Out, Drive Thru (check tax rules)
5. Payment Methods?
a. Cash
b. Check
c. Charge
d. Electronic: Credit/Debit/Gift (EBT not available)
6. Clerks or Operators
a. Only one needed? If Multiple… how many, need names
b. Change at shifts?
c. Change for each transaction?
7. Types of Voids, Corrections, etc. that will be used
a. Error Correct (last item)
b. Previous Item Void
c. Returns
d. Cancel Transaction
e. Void Key lock
8. Manager Control on above?
9. Receipt always or on demand?
10. Text message on receipt (top and/or bottom)?
11. Bitmap Logo on receipt (top and/or bottom)? Possible a coupon?
12. Enforced Closed Drawer and/or Open Drawer Alarm (System Option #4)
13. Use Electronic Journal?
14. Enforced Cash Tender?
15. Use Preset Tenders? What Denominations?
16. Are there item discounts or coupons?
17. Are there sale discounts (i.e. Senior)?
18. Requisitions:
a. Kitchen Printer?
b. Receipt Requisition/
19. What reports are needed and when? (Attach any check out forms used)
a. Financial-balance the till
b. PLU (item sales)
c. Other: Clerk, Group, Time, Day
20. Any Peripherals?
a. Coin Dispenser, Scale, Kitchen Printer, PC
Sample 20 Question Survey for Retail Applications
1. Review Merchandise sold: Are there logical categories of items that need to be recorded into
open PLUs?
2. Review Merchandise sold: Are there individual items that need to be priced and tracked? i.e.
PLUs, SKUs or Barcodes?
3. If individual items are tracked, how many items? If individual items are tracked, what is the
strategy for programming?
4. If “Inventory” is desired, what does this mean?
a. The merchant wishes to report sales levels for each item? (GO)
b. The merchant wishes computerized inventory control where vendors and purchase
orders are tracked (CAUTION/STOP)
5. State Local Tax Information (Percentage/Rate/Taxability Rules)
6. Payment Methods?
a. Cash
b. Check
c. Charge
d. Electronic: Credit/Debit/Gift (EBT not available)
7. Clerks or Operators
a. Only one needed? If Multiple… how many, need names
b. Change at shifts?
c. Change for each transaction?
8. Types of Voids, Corrections, etc. that will be used
a. Error Correct (last item)
b. Previous Item Void
c. Returns
d. Cancel Transaction
e. Void Key lock
9. Manager Control on above?
10. Receipt always or on demand?
11. Text message on receipt (top and/or bottom)?
12. Bitmap Logo on receipt (top and/or bottom)? Possible a coupon?
13. Enforced Closed Drawer and/or Open Drawer Alarm (System Option #4)
14. Use Electronic Journal?
15. Enforced Cash Tender?
16. Use Preset Tenders? What Denominations?
17. Are there item discounts or coupons?
18. Are there sale discounts (i.e. Senior)?
19. What reports are needed and when? (Attach any check out forms used)
a. Financial-balance the till
b. PLU (item sales)
c. Other: Clerk, Group, Time, Day
20. Any Peripherals?
a. Coin Dispenser, Scale, Kitchen Printer, PC
14  ER-900 Series Training Guide
The Hooks Eatery Keyboard layout
Full Rack
Ribs
Ham
Sandwich
Junior
Cone
Sundae
1 Scoop
Cup Root
Beer
FEED
JOURNAL
FEED
ERROR
CORR
VOID
CLERK
Half Rack
Ribs
Roast
Beef
Sandwich
Single
Single
Waffle
Sundae
2 Scoop
Quart
Root
Beer
%1
RA
PO
#/NS
RETURN
Pulled
Pork
Sandwich
Turkey
Sandwich
Double
Double
Waffle
Sundae
3 Scoop
½ Gal
Root
Beer
%2
TAKE
OUT
EAT
IN
DRIVE
THRU
CANCEL
Bob’s
Beans
Hot
Panini
Single
Dish
Turtle
Sundae
Root
Beer
Freezie
%3
CHECK
#
SERVICE
TABLE
#
PRINT
CHECK
Slaw
Wrap
Sandwich
Double
Dish
LG Turtle
Sundae
Root
Beer
Float
%4
ADD
CHECK
TAX 1
CONV
1
CHARGE
3
Chicago
Style Dog
Triple
Dish
Pint
MACRO
1
CLEAR
PLU
X/TIME
CHARGE
2
Hot Dog
Shake/
Malt
Quart
MACRO
2
7
8
9
CHARGE
1
Dirty
Chips
Single
Waffle
MACRO
3
4
5
6
CHECK
MACRO
4
1
2
3
SUBTL
MACRO
5
0
00
.
CASH
GIFT
SHOP
ER-900 Series Training Guide  15
PLU #
10000
10100
10200
10300
10400
20000
20100
20200
20300
20400
20500
20600
20700
30000
30001
30002
30003
30400
30500
30600
30700
30800
30900
31000
31100
31200
31300
31400
31500
31600
40000
40100
40200
40300
40400
50000
PLU Program Worksheet
About PLU Numbers & Numbering Systems: The default keyboard of the ER-920/940 (flat keyboard
models) provides 100 default PLU key locations, numbered from #1 to #100. If you use the default
numbering scheme, you will find that the PLU report lists the items in numerical order, from 1 to 100, which
may be inconvenient to the merchant, particularly if sizes (small, medium, large) are deployed.
Open Maximum
Y/N
Entry
Taxable
Assign to
Group #
Y
1
Preset
Price
N
Y
1
Preset
Y/N
Note that the programmer for this exercise chose to use assign different PLU numbers to each key location
(through NLU programming) and keep like items in the same sequence. This will make reports more logical
and readable for the merchant.
Key Label Print Descriptor
12 Character
19.95
N
Y
1
1
2
PULLED PORK
BOB’S BEANS
SLAW
HAM SAND
ROAST BEEF
TURKEY SAND
HOT PANINI
WRAP SAND
CHICAGO DOG
1
Y
12.95
N
Y
Y
Y
2
4
Y
7.95
N
N
N
Y
2
3
Y
2.50
2.50
5.95
N
Y
2
2
2
Y
Y
Y
5.95
N
Y
Y
2
1
Y
5.95
N
N
Y
2
2
FULL RACK
Y
5.95
5.95
N
Y
Y
HALF RACK
Y
Y
5.95
N
N
Full Rack
Ribs
Half Rack
Ribs
Pulled Pork
Sandwich
Bob’s Beans
Y
3.00
1.75
3
3
3
3
3
Y
Y
Y
Y
Y
Y
Y
3
3
3
3
3
HOT DOG
DIRTY CHIPS
Slaw
Ham
Sandwich
Roast Beef
Sandwich
Turkey
Sandwich
Hot Panini
Wrap
Sandwich
Chicago Style
Dog
Hot Dog
Dirty Chips
N
N
N
N
N
Y
Y
Y
Y
Y
3
JUNIOR CONE
Cone
1.75
2.25
3.25
3.05
4.05
N
N
N
N
N
Y
3
Junior
1.75
2.25
4.25
4.35
3.20
N
Y
3
SINGLE CONE
Y
Y
Y
Y
Y
4.20
N
Y
3
DOUBLE CONE
Y
5.20
N
Y
3
3
4
Single
Y
3.75
N
Y
Y
Y
4
Double
Y
4.75
N
N
N
Y
4
Y
Y
Y
Y
Y
SGLE WAFFLE
DBL WAFFLE
Y
3.75
6.75
1.75
N
Y
4
SINGLE DISH
Y
Y
Y
3.75
N
Y
DOUBLE DISH
Y
6.00
N
Single Waffle
Double
Waffle
Single Dish
Y
4.35
4
Double Dish
Y
Y
5
N
Y
3.20
Y
Y
TRIPLE DISH
SHAKE/MALT
SUNDAE 1-SCP
SUNDAE 2-SCP
SUNDAE 3-SCP
TRTLE SUNDAE
LG TURTLE
PINT
QUART
CUP ROOT BR
QUART RT BR
½ GAL RT BR
RT BR FREEZE
RT BR FLOAT
100.00
Triple Dish
Shake/Malt
Sundae1
Scoop
Sundae
2 Scoop
Sundae
3 Scoop
Turtle
Sundae
LG Turtle
Sundae
Pint
Quart
Cup Root
Beer
Quart
Root Beer
½ Gal
Root Beer
Root Beer
Freezie
Root Beer
Float
GIFT SHOP
GIFT SHOP
N
Make additional copies of this sheet as needed.
16  ER-900 Series Training Guide
Group Program Worksheet
3
2
1
Root Beer
Ice Cream
Sandwiches
BBQ
Print Descriptor
(12 Characters)
4
Gift Shop
Group #
5
6
7
8
9
10
11
12
13
14
15
Payment Keys
Cash Key Option:
Force the operator to enter the amount tendered?
Check Key Options:
Maximum
Charge
Amount
100.00
Open Cash
Drawer?
Default Yes
Yes
Force the operator to enter the amount tendered?
Check over-tenders must take place with the manager key
in the X key lock position?
Descriptor
(8 character
maximum)
Visa/MC
Charge/Credit Function Options:
Charge/
Credit
1
2
3
4
5
6
7
8
Yes
Yes
No
No
Yes
Allow
Overtender?
Default No
No
No
Allow
Undertender ?
Default No
Yes
Coupon and Discount Functions
Charge tax on:
Net or Gross
Net
Gross
Net
Gross
Net
Gross
Net
Gross
Net
Gross
Allow by:
Mgr or Operator
Mgr
Operator
Mgr
Operator
Mgr
Operator
Mgr
Operator
Mgr
Operator
Allow by:
Mgr or Operator
Mgr
Operator
Mgr
Operator
Mgr
Operator
Mgr
Operator
Mgr
Operator
You can use up to 5 functions for discounts and coupons. Coupons are entered as amounts; discounts are calculated by
percentage.
Preset
Amount
Preset
Coupon Functions:
Key Label/
Descriptor
$1.00 Off
or Enter Amount to
Apply to:
a max of
Item or Sale
Item
Sale
Item
Sale
Item
Sale
Item
Sale
Item
Sale
Charge tax on:
Net or Gross
Net
Gross
Net
Gross
Net
Gross
Net
Gross
Net
Gross
Preset
or Enter % to a
percentage
max of
Percent
10
Discount Functions:
Key Label/
Descriptor
Senior Disc
Apply to:
Item or Sale
Item
Sale
Item or Sale
Item or Sale
Item or Sale
Item or Sale
Note about Tax Calculation on Coupons and Discounts:
1234
2345
Clerk security code
(Code used to sign on. Can be one to ten digits)
Yes
No
If an item taxable at 6% normally sells for $10 and a $1 coupon is applied you can select when the tax is calculated. If
you choose tax on gross, the tax would be $0.60 in this example; if you choose tax on net, the tax would be $0.54 in this
example. Typically coupons issued by a store reduce the taxable amount and you would choose the “net” tax option.
Typically coupons issued by a vendor are considered a form of payment and you would choose the “gross” tax option.
Clerks
Standard memory provides for 10 clerks/operators and time clock functions.
Clerk Sign on Option:
Descriptor
(12 character clerk
name)
The Boss
Fred
Require each clerk to sign on at the beginning of each transaction?
(If No, then the clerk can operate multiple transactions after signing on)
Clerk #
1
2
3
4
5
6
7
8
9
10
18  ER-900 Series Training Guide
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
No
No
No
No
No
No
No
No
No
No
No
No
No
Yes
No
Yes
No
_____________seconds (0-99)
General Security Options and Function Options
Drawer must be shut to operate register?
Sound alarm if drawer is not shut?
If yes, activate open drawer alarm at
Require manager key to be placed in the X lock position to:
Finalize negative a or a zero balance sale?
Perform a No Sale?
Apply a discount or a coupon?
Cancel a transaction in progress?
Void last item entered (error correct)?
Void an item entered previously inside a sale?
Return Merchandise?
Receive or pay out cash from the drawer?
Electronic Journal Options
Implement the electronic journal feature?
If the electronic journal feature is used, accumulate all activity?
Send only negative items to the electronic journal?
Send the reset report to the electronic journal?
Prompt the operator if the electronic journal is full?
Stop operations when the electronic journal is full?
Tax Tables
Please attach a printed copy of the tax table (or tax tables) that apply to items sold in your region. Your local tax
collection authorities usually provide printed tax tables. DO NOT simply provide a tax percentage, since many state and
local taxes round calculations differently than would be expected with a straight percentage calculation.
Note:
Accurate tax collection is the responsibility of the merchant. Before your register is used for live sales, sample
transactions should be entered to verify accurate tax computations.
Messages
A 3-line preamble message can be set to print on the top of each receipt (when a printer is connected.) Indicate the
message you wish to print in the spaces provided.
A 3-line post-amble message can be set to print on the top of each receipt (when a printer is connected.) Indicate the
message you wish to print in the spaces provided.
Enter Programs via Keyboard
Memory Allocation
Use Default
20  ER-900 Series Training Guide
Function Key Assignment
ER-900 Series Training Guide  21
Function Key Assignment
Set Unused Functions to inactive (key code 447.) Set Junior to #367, Single to #368 and Double to #369 (modifiers 1-3).
Full Rack
Ribs
Ham
Sandwich
Junior
Cone
Sundae
1 Scoop
Cup Root
Beer
FEED
JOURNAL
FEED
ERROR
CORR
VOID
CLERK
Half Rack
Ribs
Roast
Beef
Sandwich
Single
Single
Waffle
Sundae
2 Scoop
Quart
Root
Beer
%1
RA
PO
#/NS
RETURN
Pulled
Pork
Sandwich
Turkey
Sandwich
Double
Double
Waffle
Sundae
3 Scoop
½ Gal
Root
Beer
%2
Bob’s
Beans
Hot
Panini
Single
Dish
Turtle
Sundae
Root
Beer
Freezie
Slaw
Wrap
Sandwich
Double
Dish
LG Turtle
Sundae
Root
Beer
Float
Chicago
Style Dog
Triple
Dish
Hot Dog
Shake/
Malt
Dirty
Chips
Single
Waffle
CANCEL
ADD
CHECK
TAX 1
Pint
CLEAR
PLU
X/TIME
Quart
7
8
9
CHARGE
1
4
5
6
CHECK
1
2
3
SUBTL
0
00
.
CASH
GIFT
SHOP
22  ER-900 Series Training Guide
NLU Program
Set PLU number that will be accessed for each location…
Set this
location to
PLU #10000
Use PLU
Program
Chart to
determine
PLU#s for all
other
locations
Full Rack
Ribs
Ham
Sandwich
Junior
Cone
Sundae
1 Scoop
Cup Root
Beer
FEED
JOURNAL
FEED
ERROR
CORR
VOID
CLERK
Half Rack
Ribs
Roast
Beef
Sandwich
Single
Single
Waffle
Sundae
2 Scoop
Quart
Root
Beer
%1
RA
PO
#/NS
RETURN
Pulled
Pork
Sandwich
Turkey
Sandwich
Double
Double
Waffle
Sundae
3 Scoop
½ Gal
Root
Beer
%2
Bob’s
Beans
Hot
Panini
Single
Dish
Turtle
Sundae
Root
Beer
Freezie
Slaw
Wrap
Sandwich
Double
Dish
LG Turtle
Sundae
Root
Beer
Float
Chicago
Style Dog
Triple
Dish
Hot Dog
Shake/
Malt
Dirty
Chips
Single
Waffle
CANCEL
ADD
CHECK
TAX 1
Pint
CLEAR
PLU
X/TIME
Quart
7
8
9
CHARGE
1
4
5
6
CHECK
1
2
3
SUBTL
0
00
.
CASH
GIFT
SHOP
ER-900 Series Training Guide  23
NLU Program Procedure
Refer to the PLU Program Worksheet. Determine
the PLU number that is used for each item. Locate
the item on the keyboard and assign the appropriate
PLU number to each location.
24  ER-900 Series Training Guide
Tax Program --Florida State Tax (6.75%Tax Table)
101 Tax Shift 1
9 Tax Shift 1
1 Tax Shift 1
14 Tax Shift 1
29 Tax Shift 1
44 X/TIME
59 Tax Shift 1
74 Tax Shift 1
88 Tax Shift 1
103 Tax Shift 1
118 Tax Shift 1
133 Tax Shift 1
148 Tax Shift 1
162 Tax Shift 1
177 Tax Shift 1
192 Tax Shift 1
207 Tax Shift 1
222 Tax Shift 1
237 Tax Shift 1
251 Tax Shift 1
266 Tax Shift 1
281 Tax Shift 1
296 Tax Shift 1
311 Tax Shift 1
325 Tax Shift 1
340 Tax Shift 1
355 Tax Shift 1
370 Tax Shift 1
385 Tax Shift 1
409 Tax Shift 1
414 Tax Shift 1
429 Tax Shift 1
444 Tax Shift 1
CASH
Contact CRS Technical Support for assistance
ER-900 Series Training Guide  25
PLU Program
PLU Status
Program
Use Status:
600000003
For all taxable preset PLUs
Use Status:
500000001
For the open-entry GIFT SHOP PLU
26  ER-900 Series Training Guide
PLU Group Assignment Program
Step #4 Entry
for Group#
010000
1
020000
2
030000
3
040000
4
050000
5
ER-900 Series Training Guide  27
PLU Price/HALO Program
Refer to the PLU Program Worksheet to
determine the PLU price for each PLU.
Use 100.00 as the HALO amount for the
GIFT SHOP PLU. Entries over $100.00
will not be allowed.
28  ER-900 Series Training Guide
PLU Descriptor Program
Refer to the PLU Program Worksheet to
determine the descriptor for each PLU.
Type the descriptor using the Program
Overlay.
ER-900 Series Training Guide  29
Program Overlay
FEED
JOURNAL
FEED
ERROR
CORR
VOID
CLERK
%1
RA
PO
#/NS
RETURN
%2
TAKE
OUT
EAT
IN
DRIVE
THRU
CANCEL
'
"
<
>
-
+
=
:
?
!
@
#
$
%
^
&
*
(
)
%3
CHECK
#
SERVICE
TABLE
#
PRINT
CHECK
q
w
e
r
t
y
u
i
o
p
%4
ADD
CHECK
TAX 1
CONV
1
CHARGE
3
a
s
d
f
g
h
j
k
l
;
MACRO
1
CLEAR
PLU
X/TIME
CHARGE
2
z
x
c
v
b
n
m
,
.
/
MACRO
2
7
8
9
CHARGE
1
CAP
DOUBLE
SPACE
SPACE
SPACE
SPACE
SPACE
CAP
DOUBLE
BACK
MACRO
3
4
5
6
CHECK
MACRO
4
1
2
3
SUBTL
MACRO
5
0
00
.
CASH
30  ER-900 Series Training Guide
System Options
Set Options:
Option #
Setting
2
1 (Code Entry Clerk)
4
2 (Drawer Alarm ON)
30
TRAINING (Store Name)
ER-900 Series Training Guide  31
Print Options
Set Options:
Opotion #
Setting
21
3 (Prints pre/post message receipt)
28
1 (Print pre graphic logo)
32  ER-900 Series Training Guide
Function Key Options
CANCEL Options
Set status to: 2
CASH Options
Set status to: 100
ER-900 Series Training Guide  33
Modifier Key Programming
Junior, Single & Double keyas are modifier
keys set to work only with the “Cone” key.
To register press the appropriate modifier key
before the “Cone” key. A different PLU will
be registered for each modifier:
Junior-Cone will register PLU#30001
Single-Cone will register PLU#30002
Double-Cone will register PLU#30003
To accomplish this, the “Cone” key is set as
PLU #30000 with an inactive status. (The
Cone key will not work without having a
modifier key pressed first.)
Each Modifier key is set with the Program 70
status of 201, meaning that the modifier will
affect the PLU number, the modifier
descriptor will not print (the actual PLU will
provide the complete descriptor, i.e. JUNIOR
CONE) and the first digit will be affected.
The value of affected digit program (Program
90) will be set differently for each modifier
key: the JUNIOR key will have the value of
“1”, the SINGLE key will have a value of “2”
and the “DOUBLE” key will have a value of
“3”.
See page 169 of the manual (provide at the
right) for a complete explanation of modifer
key programming.
34  ER-900 Series Training Guide
Clerk Program
Refer to Clerk Program chart
set Code & Descriptors.
ER-900 Series Training Guide  35
Group Program
Refer to Group Program worksheet and set all Group Descriptors.
36  ER-900 Series Training Guide
Preamble/Postamble
ER-900 Series Training Guide  37
Test & Debug
1. Return Register to REG key postion.
2. Insert Key Sheet
3. Sign on/off Clerk
4. Test Each PLU
i. Price?
ii. Descriptor?
5. Check Cash & Charge Functions
6. Run Reports: Financial, PLU, Clerk, Time. Save a copy of each report for
discussion of information.
Save Program to SD
1. Turn the control lock to the S position.
2. To backup the program to SD, enter 1 0 0, press the SUBTOTAL key.
1
0
0
SUB
TOTAL
Note Path on SD Card:
ER900
PGMBACK
TRAINING
38  ER-900 Series Training Guide
Managing ER-900 Data
SAM900
 Remote Unattended Polling
 Multiple Stores
 Edit Programs
 Convert Images to .IMG
 Send Images to ECR
Free to Reseller PC Utility
 Save/Load Program Files (all or selective)
 Edit Programs
 View Report Only (No Polling)
 Convert Images to .IMG
 Send Images to ECR
USB/Serial Converter
Send to ECR by SD:
 Program Files (all or selective)
(S/110/SUBTL (all))
 Bitmap Logos
(S/120/SUBTL (pre))
(S/130/SUBTL (post))
 Firmware Update
(see pg. 109 Caution!)
Backup To SD:
 Program Files (all)
(S/100/SUBTL)
 Reports (All) .csv or.rep
(S/101/SUBTL (.rep))
(X/101/SUBTL (.xls))
SD Reader
SD Contents:
 Firmware: SD\\update\NEWNET.bin
 Images: SD\\ER900\PgmBack\Store Name\USERPRE.IMG and
USERPOST.IMG
 Program Files: SD\\ER900\PgmBack\Store Name\ (files)
 Report Files:: SD\\ER900\RptBack\Store Name\ (files)
SD
 1 GB or less
 Format FAT32
(see pg. 104)
ER-900 Series Training Guide  39
Using the ER-900 PC Utility
1. Load the Utility
2. Start the Utility (start/All Programs/SCH Utility/900PC)
3. Create new store TRAINING
4. Copy SD files from SD:ER900/PRGBACK/TRAINING to C: ER-900PC/TRAINING
5. Select Store “TRAINING” from list box, Click CLOSE.
40  ER-900 Series Training Guide
Edit PLU Screen
1. Select PLU from the Edit Program menu.
2. Click a PLU in the Left Column to display it’s options.
3. Add the remaining PLUs from the PLU Chart.
4. Enter the PLU number in the PLU CODE field, press <ENTER>.
5. Fill in options.
6. Click SAVE.
ER-900 Series Training Guide  41
Edit System & Print Options
Select System Option and Print Option from the Edit PLU menu.
42  ER-900 Series Training Guide
Preparing & Loading Receipt Images
Refer to Manual Instructions on page 106…
Specification: The image must be black/white, 384 x 192 pixels, and 10 Kbytes or less in size
Caution: Color & Gray-Scale images do not always make clean black & white images.
Bad Example:
Color Image
Converted to B/W
Better Example:
Best Examples:
ER-900 Series Training Guide  43
Use Microsoft Paint & PC Utility
1. Open image or paste into new Paint window.
2. Select Attributes from the Image menu.
3. Set as shown:
a. Width 384 x Height 192 pixels
b. Select Black and white
4.
Save image.
5. Open PC Utility.
6. Choose Convert Logo Image from the Utility menu. The Bmp
dialog box displays.
7. Click FILE OPEN. Select the bitmap image you wish to use
from the Open dialog and click the Open command button.
8. Click the SAVE AS PRE IMG or SAVE AS POST IMG
button.
9. Files can be found at C:\ER-900PC\Store Name.
10. To load images through the PC Utility: choose PreAmble Image ro PostAmble Image from the
DownProgram (PC->ECR) menu.
11. To load images by SD card: copy USERPRE.IMG and USERPOST.IMG to SD//
SD\\ER900\PgmBack\Store Name\
12. Insert SD card into the ECR.
13. To load preamble, go to S and enter 120 SUBTL
14. To load postamble, go to S and enter 130 SUBTL
44  ER-900 Series Training Guide
Keyboard Layouts
Microsoft Word is recommended. The PC Utility saves the existing layout based upon the program, but does not print an accurate key sheet.
CRS provides a word file with an empty keyboard in a Microsoft Word table. You can edit, save, and print as needed. Basic Word skills are required.




Place your cursor in a cell and type a
new label.
You can select a font and a font size
from the format toolbar.
To color a cell, select the cell and
choose borders & shading from the
Tools menu.
To merge cells, select the cells and
choose Merge Cells from the Table
menu.
(Note: Using Office Word 2003. Later
versions using the “Ribbon” have slightly
different commands. Proficency in Word
is recommended.)
FEED
JOURNAL
FEED
ERROR
CORR
VOID
CLERK
%1
RA
PO
#/NS
RETURN
%2
TAKE
OUT
EAT
IN
DRIVE
THRU
CANCEL
%3
CHECK
#
SERVICE
TABLE
#
PRINT
CHECK
%4
ADD
CHECK
TAX 1
CONV
1
CHARGE
3
MACRO
1
CLEAR
PLU
X/TIME
CHARGE
2
MACRO
2
7
8
9
CHARGE
1
MACRO
3
4
5
6
CHECK
MACRO
4
1
2
3
SUBTL
MACRO
5
0
00
.
CASH
ER-900 Series Training Guide  45
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