Bissell ProHeat Pro-Tech 8910 SERIES User`s guide

ProHeat Pro-Tech™
USER’S GUIDE
7920 / 7901 SERIES
8915 / 8910 SERIES
3
Safety Instructions
4
5
6-17
17-19
20-21
22
23
24
Product View/Accessories
Assembly
Features / Operations
Routine Maintenance
Troubleshooting
Consumer Services
Replacement Parts
Warranty
Thanks for buying a BISSELL ProHeat Pro-Tech™
We’re glad you purchased a BISSELL ProHeat Pro-Tech heated
formula deep cleaner. Everything we know about floor care went into the
design and construction of this complete, high-tech home cleaning system.
Your ProHeat Pro-Tech is well made, and we back it with a limited
two-year warranty. We also stand behind it with a knowledgeable,
dedicated Consumer Services department, so, should you ever have a
problem, you’ll receive fast, considerate assistance.
My great-grandfather invented the floor sweeper in 1876. Today,
BISSELL is a global leader in the design, manufacture, and service of high
quality homecare products like your ProHeat Pro-Tech.
Thanks again, from all of us at BISSELL.
Mark J. Bissell
President and Chief Executive Officer
2
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic
precautions should be observed, including
the following:
Read all instructions before using your
PROHEAT PRO-TECH.™
■
■
■
WARNING: To reduce the risk of
fire, electric shock, or injury:
Do not immerse.
■ Use only on surfaces moistened by
cleaning process.
■ Always connect to a properly grounded outlet.
■ See Grounding Instructions.
■ Unplug from outlet when not in use and before
conducting maintenance or troubleshooting.
■ Do not leave machine when it is plugged in
■ Do not service machine when it is plugged in
■ Do not use with damaged cord or plug
■ If appliance is not working as it should, has
been dropped, damaged, left outdoors, or
dropped in to water, have it repaired at an
authorized Service Center
■ Do not expose to rain, store indoors
■ Do not pull or carry by cord, use cord as a handle, close door on cord, pull cord around sharp
corners or edges, run appliance over cord, or
expose cord to heated surfaces
■ Do not carry the appliance while in use
■ Do not unplug by pulling on cord. Unplug by
grasping the plug, not the cord
■ Do not handle plug or appliance with wet hands
■ Do not put any object into appliance openings,
use with blocked opening, or restrict air flow
■ Do not expose hair, loose clothing, fingers
or body parts to openings or moving parts
■ Do not pick up hot or burning objects
■ Do not pick up flammable or combustible materials
(lighter fluid, gasoline, kerosene, etc.) or use in the
presence of explosive liquids or vapor
■ Do not use appliance in an enclosed space filled
with vapors given off by oil base paint, paint thinner,
some moth proofing sub stances, flammable dust,
or other explosive or toxic vapors
■ Do not pick up toxic material (chlorine bleach,
ammonia, drain cleaner, gasoline, etc.)
■ Do not modify the 3-prong grounded plug
■ Do not allow to be used as a toy
■ Do not use for any purpose other than
described in this User’s Guide
■ Do not operate the appliance unless the belt door
is securely assembled in the location provided
■
■
■
■
■
■
■
Use only manufacturer’s recommended
attachments
Use only cleaning products formulated by
BISSELL for use in this appliance
Keep openings free of dust, lint, hair, etc.
Do not point attachment nozzle at people
or animals.
Keep appliance on a level surface
Turn off all controls before unplugging
Unplug before attaching the Turbo Brush™
Be extra careful when cleaning stairs
Close attention is necessary when used by
or near children
SAVE THESE INSTRUCTIONS.
THIS MODEL IS FOR HOUSEHOLD USE ONLY.
Commercial use of this unit voids the
manufacturer’s warranty.
GROUNDING INSTRUCTIONS
This appliance must be connected to a grounded
wiring system. If it should malfunction or break
down, grounding provides a safe path of least
resistance for electrical current, reducing the risk
of electrical shock. The cord for this appliance
has an equipment-grounding conductor and a
grounding plug. It must only be plugged into an
outlet that is properly installed and grounded in
accordance with all local codes and ordinances.
Grounded
Outlets
Grounding Pin
WARNING:
Improper connection
of the equipment-grounding conductor can
result in a risk of electrical shock. Check
with a qualified electrician or service person
if you aren’t sure if the outlet is properly
grounded. DO NOT MODIFY THE PLUG. If
it will not fit the outlet, have a proper
outlet installed by a qualified electrician.
This appliance is designed for use on a
nominal 120-volt circuit, and has a
grounding attachment plug that looks like
the plug in the drawing above. Make certain that the appliance is connected to an
outlet having the same configuration as
the plug. No plug adapter should be used
with this appliance.
3
Trigger
Keep plenty of genuine BISSELL Fiber Cleansing
Formula™ and Scotchgard™ Protector Cartridges
on hand so you can clean and protect whenever
it fits your schedule. Always use genuine
BISSELL deep cleaning formulas. Non-BISSELL
cleaning solutions may harm the machine and
void the warranty.
Upper
Handle
Crevice Tool
Storage
3.
Tool Caddy
Power Cord
Quick Release
SmartTemp®
Switch
Belt
Storage
Power
Switch
Tough Stain
Brush Storage
Tank-inTank™
2.
4.
Hex
Nuts
TurboBrush®
Storage
5.
Handle
Release
1.
SmartTemp®
Ready Light
Cartridge Storage
Flex Hose
Accessories
Lower Handle
Perfect Pass™(Select models only) *All items may not be included with your model.
More tools are available. To order replacement parts
Flow Indicator
or tools please refer to page 23.
(Filter Inside)
ReadyTools™
Dial
SmartMix®
Switch
SmartMix®
Tank
4” Upholstery Tool Tough Stain Brush
(Available on select
PreTreat Wand
(Available on select
models only.)
models only.)
Bare Floor Attachment
(Available on select models only.)
DirtLifter®
PowerBrush
Spraying Crevice Tool
(Available on select models only.)
Belt Access Door
Floor Nozzle Window
TRIAL
SIZE
®
ON
CTI
SU
Floor Cleansing Formula
FOR DEEP
CLEANING MACHINES
™
REM
WN
DI
R
T
AND STA
Safely Deep Cleans and
Revitalizes No-Wax Floors
4
Scotchgard™
protector
TurboBrush
®
(Available on select
models only.)
16 oz. BISSELL
Multi-Allergen
Formula™ with
Scotchgard™
Protection
16 oz. BISSELL
Fiber Cleansing
Formula™ with
Scotchgard™
Protection
Penetrates and Loosens Tough Stains
& Embedded Dirt before Deep Cleaning
I
BE IRRITATING TO THE EYES.
CAUTION: MAY
READ BACK PANEL CAREFULLY
Applicator
Tool
TOUGH STAIN
PRECLEANER ™
ES DEEP
DO
OV
NS
H
US
BR
32 FL.OZ.
(946 mL)
16 oz.
16 oz.
Tough Stain
Floor
Cleansing PreCleaner™
Formula™
How to use this guide
This User’s Guide has been designed to help you get the utmost
satisfaction from your BISSELL ProHeat Pro-Tech. You’ll find
assembly and operating instructions, safety precautions, as well as
maintenance and troubleshooting instructions. Please read this Guide
thoroughly before assembling your deep cleaner.
Pay particular attention to the product diagram, assembly
instructions, and part names. Locate and organize all parts before
assembly. Familiarize yourself with the parts and where they go.
Following this User’s Guide will greatly enhance your ability to get
the most performance from your BISSELL ProHeat Pro-Tech for
many years.
WARNING:
Do Not plug in your cleaner
until you have completely
assembled it per the following
instructions and are familiar
with all instructions and
operating procedures.
Your ProHeat Pro-Tech comes in 3,
easy to assemble components.
The only tool you will need to assemble your cleaner is a Phillips
head
screwdriver.
Upper Handle
Lower Handle
Tool Caddy
How To Put It Together
Refer to Assembly Diagram on page 4
1.
2.
3.
Slide upper handle onto lower handle.
Feed bundled power cord through Tool Caddy from caddy’s
flat side.
Align upper handle holes and Tool Caddy holes.
4.
Place hex nut into back of Tool Caddy and hold in place. Insert
bolt from front to back turning into the hex nut until snug. Do
not over tighten. Repeat for the second bolt and hex nut.
5.
Insert 2 screws into lower 2 holes.
Turn until snug.
6.
Snap tools into Storage on the Tool Caddy as shown in
figure 6.
7.
6
ON
OFF
Wrap Power Cord and Flex Hose as shown in figure 7.
ProHeat Pro-Tech assembly is now complete.
7
ON
OFF
5
Special Features of your BISSELL ProHeat Pro-Tech™
The BISSELL SmartClean® System
The ProHeat Pro-Tech is a home cleaning system that automatically
mixes hot tap water with Fiber Cleansing Formula and heats the
solution as it is applied to the carpet. The combination of heated
cleaning solution, powered brush and suction provide a safe and
effective method of cleaning.
SmartTemp®
Temperature control automatically heats the cleaning solution
as it is being applied to the carpet (*) to safely optimize
cleaning effectiveness.
1.
2.
SmartTemp Ready Light
The Power Switch controls power to the machine; both
switches must be ON for SmartTemp to work.
The SmartTemp Switch is found on the back of the handle
next to the Power Switch. You may choose not to use the
SmartTemp feature if you are cleaning delicate wool or
oriental rugs.
*SmartTemp heats the cleaning solution for carpet
and bare floor application only. It does not heat
solution sprayed through the accessory tools.
Power Switch
SmartTemp
Switch
ON
OFF
ON
OFF
3.
4.
The SmartTemp Ready Light indicates when the heater is
ON. The heater should be turned on two minutes before
cleaning, to become fully warmed up and ready to clean. It
is found on the front of the handle where it is easy to see
while you clean.
SmartTemp increases the water temperature approximately
25° and will not allow it to exceed 180.°
SmartMix®
Provides custom control for each cleaning job.
1.
Lift the SmartMix concentrate bottle up and out of the
machine base.
2.
Turn the bottle over so that the valve cap is in an upward
position. Unscrew the valve cap and fill the bottle to the
mark with BISSELL Fiber Cleansing Formula.
3.
6
Replace the valve cap turning until snug.
SmartMix
bottle
SmartMix
4.
Replace SmartMix concentrate bottle.
O-ring
Position
Note: If bottle leaks, check for proper
positioning of o-ring and straw.
5.
Choose the SmartMix setting that fits the cleaning job.
Water Rinse / Carpet Protector - use for gentle
cleaning or for the final rinse after cleaning. This
setting must also be used when applying the carpet
protectant through the applicator, to prevent the
pump from temporarily losing its prime.
High Traffic- automatically mixes the right amount
of water and concentrate to dissolve tough grime
and heavy soil. Note: Residual cleaning materials left
in carpet from other products may cause excessive
foaming when picked up. If foam is overflowing
tank, move SmartMix dial to “Water Only” position
until the condition stops.
Note: Both the SmartMix Bottle and the clean
water tank must have liquid in them in
order for the machine to spray. If one tank
is empty, the machine will temporarily
lose its prime and not apply either
cleaning solution or water only.
Important: If you are using the WATER RINSE /
CARPET PROTECTANT setting, fill the Smart
Mix bottle with water also!
DirtLifter® PowerBrush
The powered brush roll at the floor nozzle is designed to
enhance cleaning performance. The bristle pattern lifts out the
deep down dirt while gently grooming carpet fibers. The floating
suspension self-adjusts to all carpet heights and protects
your carpet if you leave the power switch ON. When the
machine handle is in the fully upright position, Carpet Saver™
automatically raises the brush off the carpet.
H
T R IG
AF H
N
W O R FI
C A M C
P R A R TE A L
R
P
O E R
TE T I
N
C
TO S E
/
R
Normal- automatically provides the best mix of
water and concentrate for most cleaning jobs.
SmartMix
Dial
Tip:
Deep Cleaning
stairs and high
traffic areas on a
regular basis and
using the carpet
protectant can
prolong carpet
life.
WARNING:
To reduce the risk of fire,
use only BISSELL Deep
Cleaning Formula for full
size machines in your
ProHeat Pro-Tech. Use of
cleaning formulas which
contain lemon or pine oil
may damage this appliance and void
warranty. Chemical spot
cleaners or solvent based
soil removers should not
be used. These products
may react with the plastic
materials used in your
ProHeat Pro-Tech, causing
cracking or pitting.
Tank-in-Tank™
Our Tank-in-Tank system is designed with a bladder inside for
clean water. As you clean, the bladder will empty. Dirty water
collects in the tank outside the bladder.
Step on handle release to lay the machine handle
down out of the way.
1.
7
Tank-in-Tank Continued
2.
3.
Lift the Tank-in-Tank handle. The handle locks the
lid in place.
Carry it like a bucket to fill at the sink.
Note: You may notice hair and debris deposits on
the carpet that were loosened by the
brushing action (especially with newer
carpets that have never been deep cleaned
before). This debris should be picked up
and thrown away. Debris that deposits in
the Brush Belt should be cleaned between
uses to keep the Belts running free.
4.
Set the tank down and rotate the handle forward to
unlatch the lid. Lift off and set the lid aside.
5.
Find the mouth of the Bladder and fill to the bottom of
the neck with clean hot tap water. *Do not boil or
microwave water as it can destroy the Bladder.
Lift and Carry
3
4
Rotate Handle to
Unlatch
Note: Fill the Bladder with clean hot tap water only.
6.
Replace the tank lid matching the lid and tank edges.
Handle must be in the forward position to reinstall.
7.
Rotate the handle to the carrying position to re-latch
the lid.
5
8.
9.
Fill bladder only with
clean hot tap water
Replace tank in machine base, seating firmly in place.
Rotate handle back down to the latched position.
Note: Both the SmartMix Bottle and the clean
water tank must have liquid in them in
order for the machine to spray. If one tank
is empty the machine will not apply either
cleaning solution or water only.
9
Latched
Important: If you are using the WATER RINSE /
CARPET PROTECTANT setting, fill the Smart
Mix bottle with water also!
When It’s Time to Empty Tank-in-Tank
8
1.
Remove the Tank-in-Tank – follow steps 1 and 2
on page 7 and 8.
2.
Carry the Tank-in-Tank, like a bucket, to the sink where
you will dispose of the dirty water.
When It’s Time to Empty Tank-in-Tank Continued
3.
4.
5.
Remove Tank Lid by rotating handle forward to unlatch
lid and lifting lid off tank.
Pour out dirty water.
Pour out
3 Rotate Handle to
Unlatch
After each use, remove and rinse the lint screen located
on the tank lid.
A. Remove tank assembly from unit.
B. Remove tank lid.
C. Remove any debris caught in lint screen.
D. Reinsert lint screen on tank lid. The screen will
click into place
E. Replace tank lid.
F. Reinsert tank assembly into unit.
6.
Refill with clean tap water as above, steps 5 through 9
on page 8, and refill the SmartMix bottle with BISSELL
Cleansing Formula as necessary.
7.
When the cleaning job is complete, rinse out the
Tank-in-Tank by rinsing clean water between the bladder
and tank.
8.
Return Tank-in-Tank to the machine, following steps 6
through 9 on page 8.
9.
Refer to the Maintenance section, pg. 17 for the
final cleanup.
The Flow Indicator
The Flow Indicator is located on the machine base. It spins when
the trigger is pressed to indicate that the machine is applying
cleaning solution to the floor. It will stop spinning to indicate that the
SmartMix bottle or bladder needs to be refilled, or when the trigger
is released. Flow Indicator does not spin when set to Tool setting.
4 dirty water
5D
5C Lint Screen
3
6
Fill bladder
only with clean
hot tap water
8
Latched
Tip:
A special red
float device
in the tank will
cause the cleaner
to stop removing
solution from the
carpet and the
motor sound will
rise in pitch to let
you know the
dirty water tank is
full.
ReadyTools Dial
This provides above floor cleaning with the flip of a switch.
Just choose the cleaning tool or protector applicator, attach
to the flex hose and ProHeat Pro-Tech is ready to clean
upholstery, stairs or apply extra protection against dirt and
tough stains when using the Scotchgard protector applicator.*
*Set the dial to Floor Cleaning when cleaning
carpets or bare floors or set it to Tools/PreTreat
when using the flex hose attachments or for
pre-treating floors, or when applying the
Scotchgard protector applicator.
*SmartTemp heats the cleaning solution for carpet
and bare floor application only. It does not heat
solution sprayed through the accessory tools.
Tip:
Thorough
vacuuming
before deep
cleaning will
prevent early
clogging of
lint trap.
Flow Indicator
R
G
NIN
FLOO
CLEA
S
TOOL
REAT
PRET
ReadyTools Dial
9
Operations
Before You Clean Carpets
1.
2.
3.
Plan activities to give carpet time to dry.
Remove easily moved furniture from the room (chairs,
lamps, coffee tables, etc).
9
EXIT
Vacuum thoroughly to pick up loose debris and pet hair
before using the ProHeat Pro-Tech.
12
10
11
3’
7
6
5
2
1 RT
STAERE
H
4’
3
4.
Plan your cleaning route to leave an exit path. It is best
to begin cleaning in the corner farthest from your exit.
4
Machine Preparation
1.
Set up the machine following instructions in
The Features section, pages 6-9.
2.
Use Fiber Cleansing Formula in the SmartMix tank when
cleaning carpets, stairs or upholstery. Use clean water in
the SmartMix tank for gentle cleaning, rinsing, or when
applying carpet protectant.
3.
Choose the SmartMix setting to match the
cleaning job.
4.
Set the ReadyTools switch to either Tools/PreTreat or
Floor Cleaning.
PreTreating
Pretreating is recommended to improve cleaning
effectiveness for heavily soiled carpet, high traffic
areas such as entryways and hallways, or stairs.
1.
2.
Tip:
Set the SmartMix dial to High Traffic.
Set ReadyTools dial to PreTreat.
3.
Plug into a proper outlet and turn ON both the Power
and SmartTemp switches.
4.
While pressing the trigger, slowly make several passes
over the area to be cleaned. Caution: Do not overwet.
5.
Turn the machine Power switches OFF and let BISSELL
Deep Cleaning Formula dissolve the tough soil for 1-2
minutes before continuing.
TOUGH STAIN
PRECLEANER ™
10
Penetrates and Loosens Tough Stains
& Embedded Dirt before Deep Cleaning
Try pre-treating
stairs or entry
ways with
BISSELL Tough
Stain PreCleaner™.
Then deep
clean with the
SmartMix®
dial set on
High Traffic.
Carpet Cleaning
1.
2.
Plug into a proper outlet and turn the Power and the
SmartTemp switches ON. Wait two minutes for the
heater to warm up before beginning to clean.
While pressing the trigger, make one slow forward wet
pass and another one back. Let the SmartTemp heated
formula and DirtLifter Powerbrush do the work for you.
Caution: Do not overwet.
Note: Take care not to run over loose objects or
edges of area rugs. Stalling brush may
result in premature belt failure.
3.
Release the trigger and make one slow forward and back
pass over the same area to remove any residual dirty water.
4.
Repeat cleaning passes until solution being pulled up
appears clean.
5.
6.
7.
ATTENTION
BERBER CARPET
OWNERS:
Some Berber Carpets have a
tendency to fuzz with wear.
Repeated strokes in the
same area with an ordinary
vacuum or deep cleaner may
aggravate this condition.
Please see Stain Removal
instructions on page 12.
Continue passes without pressing the trigger until you
can’t see any more water being pulled up.
Note: Both the SmartMix and the clean water
tank must have liquid in them in order for
the machine to spray. If one tank is empty
the machine will not apply either cleaning
solution or water only.
After cleaning, you may want to turn the SmartMix dial to
the Water Rinse/Carpet Protector setting to give your
carpeting a final rinse. This will ensure thorough removal
of embedded dirt loosened by the Advanced Deep
Cleaning Formula. BISSELL Advanced Cleansing
Formulas contains an anti-resoiling agent that helps your
carpets repel dirt and keeps them looking good longer.
When the cleaning job is complete refer to the
Maintenance section for machine cleanup and storage
instructions on page 17-19.
11
Stain Removal
Do Not Delay! Failure to attend to an accident soon after it occurs
may cause it to set and become permanent.
Before treating any stain, follow these pre-treatment steps:
Blot up liquids with an absorbent cloth or paper towels.
White materials are recommended because certain dyes
may bleed and make the stain worse.
1.
2.
Gently scrape up semi-solids with a spoon or spatula. Do
not use a knife or other utensil with sharp edges
because it could damage the carpet or upholstery.
3.
If the area has dried, remove the remaining semi-solids
and residue with a sweeper or vacuum.
4.
Be sure to pre-test any spot removal solutions or chemicals
on an inconspicuous area first. This is extremely
important; different dyes and materials could be damaged
or discolored by a cleaning solution. If such a change
should occur, try a different solution or call a professional. If
cleaning on Berber Carpet gently run your machine over
a hidden area. If no fuzzing occurs, continue cleaning in
soiled area.
Use one of the following methods to Preclean the stain:
Using BISSELL Tough Stain Precleaner™, generously
spray the area with the formula. Gently work the solution
with a clean cloth or towel into the area using light
strokes from the edges of the stain to the center. When
your cloth reaches the center of the stain, gently pinch it
in an upward motion. Make sure to turn and change your
cloth frequently and do not rub the stain. You may repeat
this process several times.
5.
or
Use your BISSELL deep cleaner as a Precleaner. With
one of the tools attached to hose, set the Ready Tools
dial to Pretreat and the Smart Mix dial to the High Traffic
setting. Spray the area with solution and allow the Deep
Cleaning formula to penetrate for 3-5 minutes.
12
6.
Once the Precleaning is complete, use the attached tool
to gently scrub the stain with back and forth strokes.
7.
Allow to dry. Some difficult stains may require a second
treatment.
Perfect Pass™
(Available on select models only)
The Perfect Pass feature is designed to help you achieve the best
cleaning results when deep cleaning.
Apply smooth even strokes when deep cleaning your
carpets. An upright deep cleaner should not be used at
the same speed as an ordinary vacuum. That is too fast
for optimum cleaning results.
The Perfect Pass indicator displays a red light which tells
you if you are in the range of Best Cleaning or if you
are going Too Fast. If you notice consistently that the
indicator light is in the Too Fast area, slow down until
the light is in the Best Cleaning range. This will ensure
you are getting the best cleaning results.
TurboBrush®
(Available on select models only)
Assembly
Unplug cleaner from the outlet before attaching TurboBrush. Attach
TurboBrush to the flex hose by pressing tool onto the grip/trigger
until button snaps into hole. Make certain tool is securely in place.
Use
1.
Move the TurboBrush switch to the “BRUSH” position.
This activates the brush when the unit is running.
2.
Place the tool directly on the soiled surface. Apply
downward pressure on the tool and pull towards you
while pulling trigger to spray cleaning solution.
3.
Release the spray trigger and move the switch to the
“SUCTION” position. Vacuum the area until no more
cleaning solution can be removed.
4.
Repeat steps 1-3 until no more dirt can be removed.
Caution: Do not overwet.
N
IO
CT
SU
H
US
BR
When You’re Done
1.
Disconnect the TurboBrush from the flex hose by pushing
down on the button lock and pulling straight off.
2.
Once removed from the flex hose, the TurboBrush can be
cleaned.
A) Move the switch to the “SUCTION” position
B) Rinse under running water.
C) Check spray nozzle for dirt. If necessary, clean with
a soft bristle brush.
D) Replace TurboBrush in its special storage
location on the handle front. (on select models only
13
Scotchgard™ Protector Applicator (Optional)
The Scotchgard protector applicator (with formula included) can be used to
help retain the carpet cleanliness you achieve with your ProHeat Pro-Tech
machine. For best results the post cleaning treatment should be applied
while the carpet is still wet or damp. It is recommended that the Scotchgard
Protector is applied every 12 months in all carpeted areas, and after every
deep cleaning for high traffic areas such as entryways and stairs.
Immediately after cleaning and rinsing your carpets, empty the
Tank-in-Tank and refill the bladder with clean hot tap water.
(See page 7 & 8 for instructions.)
1.
2.
3.
Set the ReadyTools dial to Tools/Pretreat.
4.
Purge the hose to eliminate cleaning solution from the tube by
spraying water through the hose without attachments into a
sink for 15-30 seconds.
5.
Attach cartridge to the applicator tool, following instructions
on cartridge.
6.
7.
8.
9.
10.
11.
14
Fill the SmartMix bottle with clean tap water.
Turn the SmartMix dial to the Water Rinse/Carpet Protectant Setting.
Place the Scotchgard protector applicator onto the end of the Flex
Hose. The water from the Tank-in-Tank will automatically mix with
the concentrated protectant formula contained in the cartridge.
Before applying Scotchgard protector, test a small, hidden area
for colorfastness. Examine area when dry. If color is affected,
do not use. For upholstery look for manufacturer’s cleanability
code tag. Use on fabrics coded “W” or “WS”. If coded “S” or
“X” do not use. Not recommended for use on velvet, silk vinyl,
leather or 100% cotton upholstery.
Plan your route to leave an exit path. It is best to begin protecting in the corner farthest from your exit.
Apply Scotchgard protector in a slow sweeping motion with a
slight overlap of the treated area. For best coverage, follow the
guide on the cartridge.
One 8 oz. cartridge protects 200 square feet (18.6 square
meters). This is equal to two average size rooms (each at 10 x
10 feet or 3 x 3 meters. Periodically check the product level in
the bottle to ensure best coverage.
12.
Be careful not to spray the protector onto furniture or fabric
that has not been tested for colorfastness. If this does occur,
wipe off the protector.
13.
Remove bottle from spraying tool. If concentrate is left, put the
cap on and store for later use at room temperature.
14.
With applicator tool still on the end of flex hose, spray clean
hot water into sink to avoid any future clogging.
15.
Store tool on the back of unit in the caddy.
Tip:
If clogged, soak
applicator tool in
hot tap water
before using.
How to Clean Upholstery and Small Areas
Important - Check Upholstery Tags:
Check manufacturer’s tag before cleaning. “W” or “WS” on the
tag means you can use your ProHeat Pro-Tech. If the tag is
coded with “X” or “S” (with a diagonal strike through), or says
“Dry Clean Only,” do not proceed. The Scotchgard™ protectant
is not recommended for use on velvet, silk, 100% cotton
upholstery, vinyl or leather. If manufacturer’s tag is missing or
not coded, check with your furniture dealer.
2.
Check for colorfastness in an inconspicuous place.
3.
If possible, check upholstery stuffing. Colored stuffing
may bleed through fabric when wet.
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Manufacturer’s tag
4.
Plan activities to give upholstery time to dry.
WARNING:
To reduce the risk of
5.
Vacuum thoroughly to pick up loose debris and pet hair.
Use a vacuum with a brush attachment and a crevice
tool to clean in fabric folds and tufts.
injury, be extra careful
when cleaning stairs.
Make sure machine is
secure and level.
Machine Preparation
1.
Set up the machine following instructions in The
Features section, pages 6-9.
2.
Use Fiber Cleansing Formula in SmartMix tank.
3.
Set the ReadyTools dial to Tools or PreTreat.
* SmartTemp heats the cleaning solution for carpet
and bare floor application only. It does not heat
solution sprayed through the accessory tools.
4.
Set SmartMix Dial to Normal.
Cleaning Technique
1.
Choose the 4” Small Area Tool, the Tough Stain Brush, or
the Spraying Crevice Tool and connect to the flex hose.
2.
Plug into a proper outlet and turn Power Switch ON.
3.
While pressing the trigger, slowly move the spraying tool back
and forth over the soiled surface. Release the trigger to suction
soiled water.
4.
Continue to clean soiled area, working in small sections,
until no more dirt can be removed.
Caution: Do not overwet.
5.
When the cleaning job is complete refer to the
Maintenance section for machine cleanup and storage
instructions on page 17-20.
Tip:
Use the BISSELL
Pet Odor and Soil
Removal™
Formula to deep
clean pet odor
and soil.
Tip:
Deep cleaning
carpeting and
upholstery with
BISSELL MultiAllergen Removal™
Formula regularly
can reduce dust
mite waste and
allergens in your
home.
15
Cleaning Bare Floors
Tilt
Handle
Back
The Bare Floor Tool (available with select models only)
provides effective cleaning for linoleum, vinyl, and tile floors.
Caution: Do not use on hardwood floors
Use BISSELL Floor Cleansing Formula.
1.
Vacuum or sweep thoroughly to pick up loose debris and pet hair.
2.
Handle Release
Remove easily moved furniture from the room, (chairs, tables, etc.)
3.
Carrying
Plan your cleaning route to leave an exit path.
4.
Plan activities to allow 30 minutes for the floor to dry completely.
5.
Attach the Bare Floor Tool
1.
2.
3.
4.
5.
6.
Step on the handle release to lay the machine handle down.
Remove the Tank-in Tank from the machine base.
Lift the machine base to expose the underside of the nozzle.
Attach Bare Floor Tool to nozzle with long tab to the right side
(ReadyTools side) of the nozzle.
First attach left side (short Tab) catching tab over nozzle edge.
Gently bend long tab (right side) outward to easily snap over
edge of clear nozzle on left.
Machine Preparation
1.
2.
3.
4.
16
Set up machine following instructions in the Features
section, pages 6-9. Be sure to thoroughly rinse out any
remaining Fiber Cleansing Formula from the SmartMix bottle to
prevent slippery linoleum, vinyl, and tile floors. Use BISSELL
Floor Cleansing Formula in the SmartMix tank.
Check ReadyTools dial - it should be set on Floor Cleaning.
Choose the SmartMix setting to match the cleaning job.
Plug into a proper outlet and turn Power Switch ON. Turn
SmartTemp switch ON. The SmartTemp Ready Light illuminates
and the ProHeat Pro-Tech is ready to clean.
Bottom Front Edge of
Machine Base
Bare Floor
Cleaning Tool
Snap Together
Bare Floor Cleaning Technique
1.
Slowly move the machine nozzle with Bare Floor Tool
forward and back over soiled surface one time while
pressing the trigger. Caution: Do not over wet.
2.
Repeat the motion without pressing the trigger using the Bare
Floor Tool to squeegee and suction up the dirty water.
WARNING:
To reduce the risk of fire,
electric shock or injury
unplug from outlet
before servicing.
Repeat steps 1 and 2 backing along the exit path.
3.
Tip:
Allow about 30 minutes for the floor to dry completely.
4.
5.
When the cleaning job is complete refer to the
Maintenance/Storage section on page 17-20.
6.
To remove Bare Floor Tool gently bend long tab (right side)
outward and pull tool down away from nozzle. Rinse
thoroughly, dry and store
SmartMix Bottle
may be stored
with concentrate
ready for your
next cleaning job.
Make sure dial is
turned to the
Water Rinse/
Carpet Protectant
Setting when
storing.
Routine Maintenance
1.
Turn Power and SmartTemp switches OFF.
2.
Unplug power cord from the outlet and coil around Power Cord
Quick Release.
3.
Remove and rinse tools in clean, running water, dry and
replace tool caddy.
4.
Coil flex hose around storage brackets on tool caddy.
5.
Remove Tank-In-Tank, dispose of dirty water. See Features
section, Page 7-9.
6.
Rinse out Tank-In-Tank and replace on the machine; Clean out
lint trap.
ON
OFF
7.
8.
9.
10.
Clean out the Flow Indicator Filter each time it is used to ensure
best cleaning performance. Unscrew the Flow Indicator Cap, lift
out the red rotor and white filter. Rinse all three parts in tap water.
Replace the filter and rotor. Replace the Flow Indicator Cap; turn
until snug, do not over-tighten.
Wipe all exterior surface with a soft cloth.
Store cleaner upright in a protected, dry area.
Note: ProHeat Pro-Tech uses water and must not be
stored where there is a danger of freezing. Freezing will
damage internal components and void the warranty.
Cap
Rotor
Filter
When carpet is dry, vacuum again to remove hair and fuzz
that the ProHeat Pro-Tech may have loosened.
17
Pump Belt Replacement
2
1.
Turn the machine off and unplug from the wall outlet.
2.
Step on the release pedal and recline the handle down onto
floor. (see illustration).
3.
Remove Tank-In-Tank and SmartMix tanks. Set them aside
(see illustration).
3b
3a
4
4.
5.
6.
Remove Belt Access Door located near the Floor Cleaning/
Tools switch by inserting a flat head screwdriver into the slot
nearest to the handle and gently prying the access door off
(see illustration).
Turn the machine onto its side so the belt access area is
facing upward (see illustration).
5
On the bottom of the machine, near the belt access area,
is a red retainer plate that holds the black brush arm and
brush in place. Using a Phillips head screwdriver remove the
screw that holds the red retainer plate in place. Set red
retainer plate and Phillips head screw aside (see illustration).
7.
Remove the black brush arm that holds the brush in place. Set
the black brush arm aside (see illustration).
8.
Remove the “toothed” brush belt from the brush then from the
red pump pulley. Set the “toothed” brush belt and brush aside.
6
7
9.
Locate and remove broken pump belt.
8
9
18
To Install the Replacement Pump Belt
1
1.
2.
3.
With the unit still on its side, loop one end of the replacement
pump belt around the red pump pulley and then the other end
around the silver motor shaft (see illustration). Do not twist the
replacement pump belt.
Re-install the toothed brush belt first onto the red pump pulley
and then onto the toothed end of the brush (see illustration).
Re-Install the brush into the base of unit.
4.
Place the black brush arm onto the brush and slide black
brush arm into base of unit. The black brush arm and brush
should slide easily into original position(see illustration).
5.
Re-install the red retainer plate and Phillips head screw
(see illustration).
6.
2
4
5
Using your finger, gently spin the replacement pump belt on
the silver motor shaft. If assembled correctly, the replacement
pump belt should rotate freely around the silver motor shaft
and drive pulley without obstruction. The brush should also
rotate freely when the silver motor shaft is turned.
7a
7.
8.
6
7b
Turn the machine right side up and replace the Tank-InTank, SmartMix tank and belt access door (see illustration).)
Assembly is now complete.
If you have any questions, or are having trouble installing your
replacement pump belt, please call BISSELL Consumer
Services at 1-800-237-7691.
19
Troubleshooting
SmartTemp Ready Light does not illuminate.
WARNING:
To reduce the risk of
fire, electric shock or
injury unplug from outlet
before servicing.
Possible Causes
Remedies
The SmartTemp switch is not
turned ON.
Turn on the SmartTemp switch.
The machine Power Switch is not
turned ON.
Both switches must be ON to
activate the SmartTemp Ready Light.
Reduced spray or no spray
Possible Causes
Remedies
Bladder may be empty.
Refill bladder with hot tap water.
SmartMix bottle may be empty.
Fill with BISSELL Advanced Cleaning
Formula for cleaning or water if
rinsing,or using the Scotchgard
protector applicator.
The filter may be clogged.
Clean out Flow Indicator Filter, page 17.
Tanks may not be seated properly.
Turn power OFF; remove & reseat
tanks. Inspect for presence of seals.
Pump may have lost prime.
Turn power OFF; after 1 minute turn
ON and depress trigger.
The Pump Belt may be broken.
Turn the machine OFF and unplug
from the outlet. To check if a Pump
Belt has broken, you will need a flat
head screwdriver. Insert the blade end
into the lower slot of the Belt Access
door to release the lower snap. If
necessary, insert the blade end into
the upper slot to release the upper
snap. Examine the belt for breakage.
You should be able to see the Pump
Belt looped around the motor shaft. If
it is broken or missing, please refer to
Replacement Parts on pg.23 before
calling Consumer Services. Complete
installation instructions will
accompany the replacement belt.
Lift Here
Insert
Screwdriver
Blade Here
20
Troubleshooting Continued
DirtLifter PowerBrush does not turn.
Possible Causes
The Brush Belt or Pump Belt
is off or broken.
Carpet Protector is not spraying.
Possible Causes
Remedies
Turn the machine OFF and unplug from
the outlet. To check if a Pump Belt has
broken, you will need a flat head
screwdriver. Insert the blade end into
the lower slot of the Belt Access door
to release the lower snap. If necessary,
insert the blade end into the upper slot
to release the upper snap. Examine the
belt for breakage. If broken refer to
pages 18-19.
Remedies
Bottle not connected
properly to the tool.
Follow instructions on cartridge
assuring proper fit.
Solution clogging the
Spray trigger.
Soak applicator tool only in hot water.
Spray without the cartridge attached to
purge any residual Solution left in
the tool.
Applicator tool spray is blocked.
Soak applicator tool only in hot water.
Spray without the cartridge attached to
purge any residual Solution left in
the tool.
SmartMix not set on water/rinse
carpet protector setting.
Set to proper setting.
ReadyTool dial not set on tool setting. Set to tool setting.
Cleaner not picking up solution.
Possible Causes
Remedies
Ready Tools dial may be at the
wrong setting for the cleaning job.
Set ReadyTools dial to either Tools or
PreTreat or Floor Cleaning.
Nozzle Window may not be
properly attached.
Press down firmly on the black oval
gasket at the top window to make sure
the two tabs on the back of the Nozzle
Window are snapped into the mating
slots in the main housing.
Re-install lid; refer to The Operations
section.
Tank-in-Tank lid is not
properly installed.
Tank-in-Tank is not properly seated. Tank-In-Tank must be firmly seated to
function; remove and reseat Tank-in-Tank.
Poor tool position.
(Hand held attachments only).
Adjust angle; apply more downward
pressure.
Tank-in-Tank has picked up
maximum dirty water.
Empty Tank-in-Tank, refer to
the Operations section.
21
BISSELL Consumer Services
For information about repairs or replacement parts, or questions about
your warranty, call:
BISSELL Consumer Services
1-800-237-7691
Monday - Friday
Saturday
8 a.m. — 9 p.m. EST
9 a.m. — 5 p.m. EST
Or write:
BISSELL Homecare, Inc.
PO Box 3606
Grand Rapids MI 49501
ATTN: Consumer Services
Or visit the BISSELL website - www.bissell.com
When contacting BISSELL, have model number of unit available.
Please record your Model Number: ___________________
Please record your Purchase Date: ___________________
NOTE: Please keep your original sales receipt. It provides proof of date of
purchase in the event of a warranty claim. See "About Your Warranty"
on page 24 for details.
Please do not return this product to the store.
©2002 BISSELL HOMECARE, Inc.
Grand Rapids, Michigan
All rights reserved. Printed in USA.
Part Number 010-5836
Rev 1/02
22
Visit our website at:
www.bissell.com
Scotchgard is a trademark of 3M
Replacement parts - BISSELL ProHeat Pro-Tech™
Item Part No.
Part Name
1*
2*
3*
4*
5*
6*
7*
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
4” Small Area Tool
6” Stair Tool
Spraying Crevice Tool
TurboBrush®
Bare Floor Tool
PreTreat Wand
Tough Stain Brush
Tank Assembly Complete (Includes Lid Assembly)
Tank Lid Assembly
Tank Bottom (Assembly)
SmartMix® Bottle (Includes Cap Assembly)
SmartMix® Cap Assembly
Flow Indicator Cap
Flow Indicator O-Ring
Flow Indicator Rotor
Flow Indicator Filter
Window Gasket
Floor Nozzle Window and Gasket
Replacement Pump Belt (With Instructions)
Replacement Brush Belt (With Instructions)
Lint Screen
Scotchgard™ Protector Cartridge
Applicator Tool
210-9201
603-0910
210-9148
210-1197
214-9131
014-9142
215-9155
015-9043
015-4439
015-9041
210-1785
210-1795
210-1651
010-6214
210-7635
210-3510
210-4052
014-9865
015-0628
015-0621
015-3500
0464
015-2152
*Not all parts are included with every model.
1
2
3
4
ON
CTI
SU
5
H
US
BR
6
7
8
14
10
17
13
11
9
19
20
18
15
12
21
16
22
23
23
About Your Warranty
This warranty gives you specific legal rights, and you may also have other rights which
may vary from state to state. If you need additional instruction regarding this warranty
or have questions regarding what it may cover, please contact BISSELL Consumer
Services by E-mail, telephone, or regular mail as described below.
Limited Two Year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the
product BISSELL Homecare, Inc. will repair or replace (with new or remanufactured
components or products), at BISSELL’s option, free of charge from the date of
purchase by the original purchaser, for two years any defective or malfunctioning part.
See information below on "If your BISSELL product should require service".
This warranty applies to product used for personal, and not commercial or rental service. This
warranty does not apply to fans or routine maintenance components such as filters, belts, or
brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or
any other use not in accordance with the User's Guide is not covered.
If your BISSELL product should require service:
Call BISSELL Consumer Services at the number below or visit the BISSELL website www.bissell.com to locate a BISSELL Authorized Service Center in your area. If there
are no authorized BISSELL Service Centers in your area, select the "Customer Service"
tab, and follow the instructions for contacting us via email. A BISSELL Representative
will issue you a Return Authorization Number and a pre-paid mailing label to return the
unit to BISSELL for warranty repair.
The machine should be returned with a photocopy of your proof of purchase. (Your
dated sales receipt is your proof of date of purchase in the event of a warranty claim do not send original.)
If you need information about repairs or replacement parts, or if you have questions
about your warranty, select the "Customer Service" tab on our website and follow the
instructions for contacting us by e-mail.
Or call:
BISSELL Consumer Services
1-800-237-7691
Monday - Friday 8 a.m. - 9 p.m. EST
Saturday 9 a.m. - 5 p.m. .EST
Or write:
BISSELL HOMECARE, INC.
PO Box 3606
Grand Rapids MI 49501
ATTN: Consumer Services
BISSELL HOMECARE, INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE
ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE
PRICE OF THE PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you.
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR WRITTEN.
ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO
THE TWO YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
24