EXHIBITOR MANUAL Middle East’s Leading Platform for Wood and Woodworking Machinery Dear Exhibitor, We are pleased to welcome you to the Dubai International Wood & Wood Machinery Show (DWS) 2016! The purpose of this Exhibitor’s Manual is to make your participation in DWS 2016 as smooth and simple as possible. Please read the information contained herein carefully. We have included only information that is essential to your participation, however, if you require assistance on any other matters, please do not hesitate to contact us. Certain services are provided by official appointed contractors, and these contractors have already been informed of your participation and will be contacting you separately with specific information. Please be advised that all forms and related requirements should be completed & submitted to us before their deadline dates so we can provide the best possible service in all aspects. We wish you success at the Dubai WoodShow 2016. Kind regards, WoodShow Organising Team TABLE OF CONTENTS Exhibition Time Table 6 Main Contacts 7 General Information 9 Essential Information 9 Visitors Admittance and Invitations 9 Exhibitor Badge 9 Dress Code 9 Exhibitor Party 9 General Provisions 11 Payment Procedure 11 Indemnity and Waiver 11 Logistics / Freight Forwarding 11 Regulations of Events and Promotions during Exhibition 12 Onsite Services 13 Flowers and Plants 13 Fax Services and Photocopying 13 Photography 13 Public Address System 13 Restaurants Onsite 13 Onsite Facilities on Exhibition Complex 13 Fire & Accident Procedures 13 Fire Alarm 13 Extinguishers 14 Telephone Numbers in Case of Fire 14 Telephone Numbers in Case of Personal Injury 14 Security 14 Food and Beverages in the Exhibition Halls 14 Publicity 15 Press Office 15 Additional Stand Services 15 Stand Cleaning 15 Catering 15 Temporary Personnel 15 Audio Visual Equipment / Computer Equipment & Supplies 15 Telecommunications 16 Shell Scheme Stands 17 Shell-scheme & Deluxe Shell Scheme : Services & Regulations 17 Stand Fitting & Electrical Contractor 17 Electrical Supply 16 Shell-scheme Options 18 Deluxe Shell Scheme 19 Contractor Badge Policy 20 Moving Machinery 22 Rigging Rules & Charges 22 FORMS Mandatory forms for Shell & Deluxe Stand Exhibitor Main Contract Exhibitor’s Badges Request Visitors Invitation Request Catalogue Editorial Fascia 25 Mandatory forms for Open Space 31 Exhibitor Main Contract Exhibitor’s Badges Request Visitors Invitation Request Catalogue Editorial Notice of Intention (Contractor Details) Electrical Supply (During Build-Up) Electrical Supply (3 days event) Electrical Grid Plan Optional Forms (Alphabetically arranged) 40 Audio Visual 41 Carpet Order 42 Catalogue Advertising 44 Catalogue Editorial & Branding 45 Compressed Air 46 Data & Telecom Services 47 Electrical Supply for Ceiling 52 Electrical Items 53 Furniture Form 55 Graphic Form 64 Rigging, Brands & Graphics 65 Stand Catering 70 Stand Cleaning 79 Stand Security 81 System Form 83 Water Supply & Drainage 85 Exhibition Time Table Saturday, 02 April 2016 08:00 AM All open space contractors can start build-up. Sunday, 03 April 2016 01:00 PM All shell scheme exhibitors can access their stands. 10:00 PM Build-up should be completed. Contractors and exhibitors will be asked to leave. Monday, 4 April 2016 Tuesday, 5 April 2016 Wednesday, 6 April 2016 Thursday, 7 April 2016 10:00 AM Official exhibition opening. 06:00 PM End of exhibition timing. 10:00 AM Exhibition opens. 06:00 PM End of exhibition timing. 10:00 AM Exhibition opens. 06:00 PM End of exhibition timing. 07:00 PM Contractors can start dismantling the stands. 06.00 PM Contractors should evacuate the halls. Please note: All exhibitors who do not clear their stands or surrounding aisles by the deadline date and/or who dump their discarded materials at the Dubai World Trade Centre complex including the marshalling yard will be charged a fine as deemed appropriate by DWTC authorities. The Organizer’s Office will be located at the main entrance of Hall 7 and will be operating from 8:00am to 6:00pm starting April 2 until April 7, 2016 (during build-up days the opening hours are till 8.00pm). For more information or clarifications, please call +971 4 392 3232. MAIN CONTACTS ORGANISER: Strategic Marketing & Exhibitions Office 908 Apricot Tower, Dubai Silicon Oasis PO Box 10161, Dubai, UAE T: +971 4 392 3232 F: +971 4 392 3332 W: www.dubaiwoodshow.com Ms. Cherrie Sanao Business Development Manager M: +971 56 445 7194 E: email@example.com Ms. Sarka Svobodova Business Development Manager M: +971 56 403 4042 E: firstname.lastname@example.org Mr. Rahul Ranka Business Development Executive M: +971 56 403 4058 E: email@example.com Ms. Florence Bacerra Event & Marketing Coordinator M: +971 56 403 4043 E: firstname.lastname@example.org EXHIBITION CENTER Dubai International Convention & Exhibition Centre Dubai World Trade Centre Sheikh Zayed Rd., Trade Centre 2 P.O. Box 9292, Dubai, U.A.E. T: +971 4 3321000 W: www.dwtc.com OFFICIAL EXHIBITION CONTRACTOR Al Fajer Information and Services P.O. Box 11183, Dubai, UAE T: +971 4 340 6888 W: www.alfajer.net Mr. Mohammad Sameer, Project Coordinator M: +971 50 645 6793 E: Sameer.email@example.com RECOMMENDED STAND BUILDERS 3B United Advertising LLC Mr. Mohamed Jaber – General Manager T: 04 2655561 F: 04 2655571 E: firstname.lastname@example.org SKY HIGH ADVERTISING Mr. Fahd Khater - Managing Director T: 04-3924446 F: 04-3924447 E: email@example.com Boundless Events Ms. Pinky Lou Garcia - Client Services Manager T: +971 4 3860336 F: +971 4 3890339 E: firstname.lastname@example.org Space Makers Interiors Decoration LLC Mr. Aslam S. Talkhani – Managing Director T: 043272308 F: 043272309 E: email@example.com Creative Builders LLC Ms. Jocelyn Aguilar – Operation and Project Manager T: 04 2655561 04-3924447 E: firstname.lastname@example.org HOTEL PARTNERS Novotel World Trade Centre & IBIS World Trade Centre Contact Person: Rashmi Hazarika T: +971 4 3108112 E: H5261-SL8@accor.com W: www.novotel.com / www.ibis.com LOGISTICS PARTNER Agility Fairs and Events P.O. Box 36683 Dubai, UAE www.agility.com Mr. Abuturab Kuvawala Business Development Manager M: +971 50 5549926 T: +971 4 813 1485 E: AKuvawala@agilitylogistics.com ESSENTIAL INFORMATION Exhibition Timings The Exhibition will be open on the following days: Tuesday 4th April, 2016 10:00 am to 6:00 pm Wednesday 5th April, 2016 10:00 am to 6:00 pm Thursday 6th April, 2016 10:00 am to 6:00 pm Event Access Visitors Admittance & Invitations Dubai WoodShow will be open from April 4 to 6, 2016. Admittance to the exhibition is free of charge for professional and public visitors who may re-enter at any time during the open days of the exhibition. All visitors must complete a registration form or present their business card to receive a badge. Visitors are required to wear this badge at all times during the exhibition visit. Please note that children under 16 years old will not be admitted to the exhibition. Each exhibitor will receive a number of invitations prior to the event to send them to the clients he wishes to invite to the show. Additional invitations may be requested from the Organiser free of charge. Exhibitors Badge Only employees and official representatives of the Exhibitor are authorized to work at the Exhibitor’s stand. All stand-attendants must have Exhibitor badges issued by the organizer. The Exhibitor badges provide admittance to the Exhibition pavilion during build-up/break-down and exhibition periods. The Exhibitor badges are individual and shall not be handed over to another person. The Security of the Exhibition Centre shall be entitled to inspect at random rightfulness of the Exhibitor badge and in case of revealed violation the Security shall be entitled to the Exhibitor badge requisitioning. Each exhibitor is requested to submit a list of the names and designation of the staff on his stand within the specified deadline (See the Badge Form in the E-manual). Dress Code The dress code throughout all days of the exhibition is business casual, national dress for both males and females from respective countries is also a welcome option. Networking Reception On the evening of the 2nd show day (April 05, 2016), Dubai WoodShow will be hosting an Exhibitor Networking Cocktail. The details of the party will be sent to each exhibitor by email and the invitations will be distributed with the collection of the exhibitor badges at the Exhibitor Welcome Desk during build up. Other General Information Use of Mobile Phone Visitors and exhibitors are required to keep their mobile phones on silent mode throughout the conferences and forums happening in the venues. Smoking The Exhibition is a ‘smoking free’ event, therefore smoking in any of the venues is not allowed. Alcohol Alcohol will not be served throughout the event; and delegates are kindly requested to abstain from bringing alcoholic drinks to any of the venues. Emergency Numbers Police: 999 Fire: 997 Ambulance: 998 Department for Tourist Security: 800 4438 (to report a loss or theft) Getting Around Taxis With seven companies and some 6,000 vehicles, taxis in Dubai are abundant and can be hailed from the street or booked to arrive at your hotel or conference venue. Cars Taxi – 04 269 3344 Dubai Transport – 04 208 0808 Safer Driver – 04 268 8797 National Taxi – 04 339 0002 City Taxi – 04 333 1110 Emirates Taxi – 04 339 0002 Metro Taxi – 04 267 3222 Hire Cars International hire car companies are many plus there are several local firms in Dubai, but be warned that driving can be a challenge, with erratic conditions and clogged roads. Also make sure the company offers comprehensive insurance. Some of the better-known companies are: Avis – 04 295 7121 Diamond Lease – 04 343 4330 Hertz – 04 282 4422 Thrifty Car Rental – 800 4694 Budget Rent-a-Car – 04 295 6667 EuroStar Rent-a-Car – 04 266 1117 National Car Rental – 04 284 2020 Metro The Dubai Metro, at 75 km, is the world’s longest fully automated metro rail network in the world. Among the system’s 56 stations open thus far is World Trade Centre Metro Station 1, making it easily accessible and convenient for both visitors and exhibitors. GENERAL PROVISIONS Payment Procedure The Exhibitor shall be allowed to participate against the Contract with the Exhibition Organiser and shall be bound by the conditions, rules and regulations and requirements for holding events at DWTC. The participation charges are determined by the contracted exhibit space specified in the Contract. Make sure to settle all your payments before April 01, 2016! Exhibitors with outstanding payments will not be allowed inside the exhibition halls. The payment for Additional services shall be effected 100% advanced payment in accordance with the tariffs set forth in the Exhibitor Manual for services provided by DWTC or the official contractors. Note: All bank charges are the responsibility of the exhibitor along with any charges related to the transfer of these funds. In order that you may not incur a double charge by the bank, we advise that you pay the amount due in full. Please acknowledge the receipt of the invoice by returning a signed copy. Indemnity and Waiver The Organisers may be held responsible by the Authorities in Dubai for the payment of any customs levy, tax, fine or other monies due from an exhibitor. Accordingly, exhibitors must undertake to indemnify the Organisers from any payment they are called upon to make to the Authorities on the Exhibitor's behalf. The Exhibitors also waive any and all claims that they may have against the Organisers and Dubai World Trade Centre (L.L.C.) of any kind whatsoever, in anyway related to the storage and display of exhibits/equipment at International Property Show whether during, before or after regular show hours. LOGISTICS / FREIGHT FORWARDING The Organisers have appointed AGILITY Fairs & Events as the official freight forwarder and on-site handling contractors. Please see contact details on main contacts page. The Official freight forwarder will, through their agents worldwide, coordinate the movement of exhibits from their various points of origin through to either the Port of Dubai or Dubai Airport. Full details will be forwarded to each exhibitor individually advising the name of the agent in the particular country from which the consignments are shipped. Failure to comply with these dates may result in additional charges being incurred over and above the general handling tariff. DOCUMENTATION: Full details of the documentation requirements for the UAE and consignee details will be circulated to all exhibitors by AGILITY Fairs & Events. Please note however, that goods require legalized certificates of origin and must be forwarded with the shipping documents to enable clearance to be effected without delays. Exhibitors, who are in doubt as to whether the export of their goods to Dubai is restricted, should contact the relevant Government or Trade Office of the country of origin. Additionally, any goods of a hazardous nature and/or containing radioactive materials should be separately listed on invoice forms and full particulars should be supplied to the official contractor so that suitable storage can be arranged. UAE import customs duty will be liable on all items not re-exported again at the close of the exhibition and will be invoiced at the prevailing rate. REGULATIONS OF EVENTS & PROMOTIONS Exhibitors are entitled only to organise events approved by the Exhibition Organiser. The Exhibition Organiser has the right to revoke the approval at any time and demand abolish of the event in case of violations of the Exhibition terms and in case the event attracts visitors in excess in the hallways or if other exhibitors are being annoyed. Following the Event schedule set forth by the Contract the Organiser shall ensure the due time closing of the Event and compliance with the regulations in force at the DWTC. ONSITE SERVICES Flowers & Plants Will be available for sale and hire at Concourse 1, next to Hall 3 during the build-up to the Exhibition. Blooms Florist Tel: +971 (0)4 332 1255 Fax: +971 (0)4 331 7289 Fax Services and Photocopying Available on-site at the following rates Fax: - UK/Europe/Indian sub-continent: 10 Dhs. per A4 page - Gulf States/ Arab world: 5 Dhs. per A4 page - USA/Far East/Australia: 15 Dhs. per A4 page Photocopying: 1 Dhs. per copy Photography An official exhibition photographer will be in attendance during the exhibition to cover the event. Public Address System The public address system will be used for Exhibitors' messages during build-up and break-down. During the exhibition, its use has to be restricted for emergencies only. Restaurants Onsite Cafe Bars are located within the Exhibition Halls and cafes and restaurants throughout the Exhibition concourse. Other food outlets are within walking distance. An on-site service will also deliver daily to stands. Onsite Facilities on Exhibition Complex Banks, Business Centers, Post Office, Travel, Freight Forwarders, Optical, Car Hire, Mobile Telephones, Photo processing, Jewelers. Also, chemists, supermarket and stationers are all within walking distance of the Exhibition complex. FIRE & ACCIDENT PROCEDURES Action in Case of Fire and Personal Injury: Fire Alarm Set off a fire alarm. There is one adjacent to each goods and exit/entry door inside the Halls and others are located around the perimeter of the Halls as well as at strategic positions within the Centre, which are clearly identifiable. Extinguishers Try to quench the fire or confine it by the use of extinguishers and/or removal of goods, etc. in the vicinity. Avoid doing anything likely to create panic or danger to yourself or others. Telephone Numbers In Case of Fire Either dial 6299 on the nearest internal telephone (located adjacent to the goods and entry/exit doors as well as strategically placed around the Centre) or dial 997 on a public telephone, and afterwards notify a Security Officer or call Command Control Centre on +971 4 306 4600 / +971 4 308 6112 for assistance, giving the location of the fire to enable the security staff to direct the Fire Brigade by the most direct route. Telephone Numbers In Case of Personal Injury The Emergency Medical Services (EMS) station is located in the main concourse (Concourse 2) between Exhibition Halls 4 and 5. If you need assistance during your time at DWTC, please call +971 (0)4 306 4040 to speak to the on-duty medic or call the Command Control Centre on +971 (0)4 306 4600 / +971 (0)4 308 6212 for assistance. If you have no telephone, you can speak to the nearest member of the DWTC security staff who will assist you. The EMS team is available from 08:00 to 22:00 during build-up and tear-down. During event days, this service is operational from 1 hour prior to the start of the event until 1 hour after the event closure. SECURITY The Organisers control the general security arrangements for the Exhibition together with the DWTC and the local authorities. Whilst the Organisers make all reasonable arrangements for security coverage, they decline responsibility for any loss or damage that may occur and the responsibility for stand security, its exhibits and contents (including personal property) is that of the exhibitor, and suitable insurance cover should be affected. To order stand security services, please complete the Stand Security Form in the E-manual. FOOD and BEVERAGES in the EXHIBITION HALLS The Dubai World Trade Centre (DWTC) is the sole concessionaire for food and beverage services within the Trade Centre Exhibition complex. According to the licenses issued by the Ministry of Health and health and safety regulations, all food to be consumed during the open hours of the exhibition must be supplied by the Dubai International Catering Centre only. The opening hours of the exhibition are defined from 10:00 am until 6:00 pm on April 4 until April 6 2016. For your catering requirements, you can contact them by telephone +971 4 308 6333 or email: Exhibitors@dwtc.com and/or fill out the Stand Catering Form in the E-manual. During build-up and breakdown of the exhibition, outside hours stated above, stand contractors and stand personnel may bring their own food and non-alcoholic drinks into the exhibition. Please ensure that all your staff is aware of these regulations. PUBLICITY A comprehensive visitor promotion campaign is being mounted with the objective of bringing the Exhibition directly to the attention of importers/exporters, manufacturers, suppliers, contractors, architects and all other industry professionals related to the wood, construction and furniture industry. The campaign will include advertising and direct mailings, full details of which are contained in the Visitor Promotion Program, sent automatically to the Exhibitors. Press Office A Press Office will be maintained during the Exhibition to pass on information, news items, and photographs to the Press. Exhibitors are invited to supply suitable materials in English and/or Arabic, together with suitable captioned photographs for display and distribution. 10 press releases will be sufficient. ADDITIONAL STAND SERVICES Stand Cleaning Exhibitors must also complete the Stand Cleaning Form to arrange for their stands to have a master clean prior to the opening of the exhibition, and daily throughout the exhibition. The official Contractors will be cleaning the shell-scheme and deluxe shell scheme stands only once before the opening ceremony. To order additional stand cleaning, please complete the said form in the E-manual. Catering Stand catering can be ordered only through the Exhibition Centre. It is strictly NOT allowed to bring food and beverages from another supplier. To order catering, please complete the Stand Catering form in the Emanual. Temporary Personnel The Organisers can supply hostess and translators (Arabic/English/Russian/Chinese). To order, please complete the Promoters / Translators form in the E-manual. Payment should be settled in full before the exhibition. Audio Visual Equipment/Computer Equipment & Supplies A comprehensive list is available provided by DWTC. To order, please complete the Audio Visual form in the E- manual. TELECOMMUNICATIONS DWTC can provide telephone and fax at local, national (UAE) or international levels. Please indicate your requirement on Data & Telecom Form in the E-manual. All phones can be locked to prevent unauthorized use. Orders through PABX. Charges must be paid in full in advance. This payment covers installation, connection, line rental, equipment rental and purchase of units for line usage. If line usage exceeds deposit during exhibition, additional units can be purchased. (After the exhibition, a statement will be sent to you showing line usage, and a refund where appropriate). No service will be provided without payment in advance. Orders received less than 21 days / 3 weeks before the start of the exhibition will be subject to a 100% surcharge and may not be processed. Devices attached to Etisalat line require being “type approved” by Etisalat. Devices, which are not “type approved”, cannot be guaranteed to operate. Installation of exhibitor-provided equipment is entirely at the exhibitor's risk and DWTC is unable to take any responsibility for malfunction or failure to operate. DWTC will only provide telecommunication lines to exhibitor's stands. DWTC is unable to provide any modem (dial-up and ISDN) or set-up support. If the exhibitor wishes to order an ISDN Line, an ISDN Modem or a terminal adaptor is a must. All line and equipment usage during the period of hire is the responsibility of the exhibitor Once handed over, the equipment becomes the responsibility of the hirer and must be returned to the Organizer’s office within 1 hour of the close of the last day of the show. It is advisable that the Exhibitor insures the equipment hired. Remember to order a power point for the fax machine Tell your stand contractor that you have ordered telecommunications. It is the responsibility of the exhibitor to cancel their Internet account at the end of the exhibition. Missing or lost telecommunication instruments will be charged accordingly. Order requirements on Data & Telecom received after the deadline will be subject to surcharge and cannot be guaranteed. SHELL SCHEME / DELUXE SHELL SCHEME STANDS Services and Regulations All Shell Scheme stands are provided with 1x13 Amp 3 pin socket and 4x100W spotlights mounted on one track per 12 sq. meters. Lights will be fitted behind the fascia or to the roof support beams and one 13 Amp socket outlet at the floor level on the rear wall. Additional lighting or power points may be ordered using the Shell Scheme Electrical Order Form in the E-manual. All electrical work on a Shell Scheme stand should be carried out by our Electrical Contractor and items not supplied and fitted by our official Electrical Contractor may be removed from your stand. All additional stand fitting and display must be contained within the Shell Scheme structure and may not exceed 2.40 meters in height. No projection into gangways will be permitted; neither may additional display materials be fitted in to the Shell Scheme options. Exhibitors who book a Shell Scheme Stands, and then get their own contractor to build a special stand within, must advise the Contractor that the total height of the stand must not be more than 2.4 meters. Proposed stand designs must be submitted to the Organiser for approval before March 03, 2016. Electrical installations of shell scheme stands require special fastenings, clips, and brackets to fit the aluminum extrusions. Under no circumstances may exhibitors modify this work or carry out their own installations. The official contractors offer for rent, furniture such as counters, shelf units, display panels and plinths, for the duration of the exhibition. Full details and costs are available in the forms in the E-manual. Please ensure that all stand fittings and furniture are ordered only through official stand fitters. The cost for providing single-phase mains supply and connection, including energy consumed for Shell Scheme stands, is covered by stand rental cost. Installation of three-phase supplies and connections on 24hour supply however, will be charged extra (See Electricity Supply Form in the E-manual). Stand Fitting and Electrical Contractor The Official Stand Fitting and Electrical Contractor for DWS 2016 is Al Fajer Information and Services. They are responsible for stand servicing and maintenance of Shell Scheme stands throughout the period of the exhibition. Electrical Supply The standard electrical mains supply at the exhibition is a single-phase main 220 Volts 50 Hz and three-phase main 380 Volts 50 Hz. General lighting is provided in the Halls. The official Electrical Contractor will be solely responsible for the installation of electrical cables and necessary switchgear between the mains supply and each individual exhibitor’s requirements. The Organizers reserve the right to disconnect any installations, which, in their opinion is dangerous or likely to cause annoyance to visitors and/or other exhibitors. Should action be required by the official Contractor to render and installation safe for use, the exhibitor may be charged for this service. Furniture Breakdown per Shell Scheme Size: 12sqm to 22sqm 1 new line table, 1 lockable counter, 2 leather chairs, 1 waste basket, 3 spot lights, 1x13 Amps socket + power supply, needle punch carpet in stand area. 24sqm to 35sqm 2 new line table, 2 lockable counter, 4 leather chairs, 2 waste basket, 6 spot lights, 2x13 Amps socket + power supply, needle punch carpet in stand area. 36sqm to 47sqm 3 new line table, 3 lockable counter, 6 leather chairs, 3 waste basket, 9 spot lights, 3x13 Amps socket + power supply, needle punch carpet in stand area. 48sqm to 59sqm 4 new line table, 4 lockable counter, 8 leather chairs, 4 waste basket, 12 spot lights, 4x13 Amps socket + power supply, needle punch carpet in stand area. 60sqm to 71sqm 5 new line table, 5 lockable counter, 10 leather chairs, 5 waste basket, 15 spot lights, 5x13 Amps socket + power supply, needle punch carpet in stand area. Furniture Breakdown per Deluxe Shell Scheme Size: 12sqm to 22sqm 1 round table, 1 lockable counter, 3 white chairs, 1 waste basket, 4 spot lights, 1 magazine rack 1x13 Amps socket + power supply, needle punch carpet in stand area. 24sqm to 35sqm 2 round table, 2 lockable counter, 6 white chairs, 2 waste basket, 8 spot lights, 2 magazine rack 2x13 Amps socket + power supply, needle punch carpet in stand area. 36sqm to 47sqm 3 round table, 3 lockable counter, 9 white chairs, 3 waste basket, 12 spot lights, 3 magazine rack 3x13 Amps socket + power supply, needle punch carpet in stand area. 48sqm to 59sqm 4 round table, 4 lockable counter, 12 white chairs, 4 4 magazine rack 4x13 Amps socket + power supply, stand area. 60sqm to 71sqm 5 round table, 5 lockable counter, 15 white chairs, 5 5 magazine rack 5x13 Amps socket + power supply, stand area. waste basket, 15 spot lights, needle punch carpet in waste basket, 18 spot lights, needle punch carpet in CONTRACTOR BADGE POLICY The following regulation has been introduced by DWTC Protocol and Security Department as required by the Dubai Naturalisation and Residency Department. Contractor Badge Policy All contractor staff must obtain a DWTC contractor badge in exchange of a valid proof of identity. Temporary Contractor Badges Local Contractors (UAE Based) Individual Application All contractor staff must report to the cashier's cabin at the EO land entrance gate (located on the right- hand side when entering road number 5) to receive a temporary contractor badge in exchange of a valid proof of identity. This can either be a UAE labour or UAE national ID card, UAE driving license or a UAE government organisation ID card which will be kept at the cashier's cabin until the contractor badge is returned. Each contractor badge costs AED 20.00 and is valid for one day only (from 00:01 to 24:00). A fee of AED 250.00 will be charged for any lost contractor badge. Group Application A contractor may also apply for DWTC’s contractor badges for the company’s entire team one hour before the build-up/tear-down starts. A representative of the company should submit the application at the cashier’s cabin at the EO land entrance gate along with each staff’s original proof of identity (UAE labour or UAE national ID card, UAE driving license or a UAE government organisation ID) which will be kept at the cashier's cabin until the contractor badges are returned. Each contractor badge costs AED 20.00 and is valid for one day only (from 00:01 to 24:00). A fee of AED 250.00 will be charged for any lost contractor badge. International Contractor Badges (non-UAE based) All contractor staff must report to either the cashier’s cabin at the EO land entrance gate (located on the right-hand side when entering road number 5 or at Al Wasl reception (next to Al Multaqua Ballroom on concourse 1) to obtain a temporary contractor badge in exchange of a passport copy. The badge will be valid for a maximum of 15 days. A charge of AED 200.00 per badge applies; these AED 200.00 represent an entrance fee of AED100.00 and a refundable deposit of AED100.00. The refundable deposit can only be claimed upon returning the badge within 15 days from the date of payment. DWTC contractor badge holders enter the venue at their own risk. DWTC does not hold responsibility for any injuries caused or for any damage to a vehicle or property. Access for contractors is restricted to the tenanted hall(s) during build-up and tear-down. MOVING MACHINERY This covers, for example, cranes, forklifts, boom lifts, MEWP’s etc. An inspection will be carried out prior to the machinery being used on site and in addition the exhibition centre requires that the following documents are produced: • Third party test certificate • Competent operator valid driving license • Operator training certificate • Preventive maintenance records (3 months) • Lifting tackles test certificate (if applicable) • Banksman Details and certificate • Driver should wear the harness (if applicable) Failure to comply with DWTC Rules & Regulations will result in work being stopped. The appropriate documentation will be required before work can recommence. RIGGING RULES & CHARGES DWTC has recently issued a new regulation regarding rigging works at the exhibition halls. For Dubai WoodShow 2016, all rigging work will be done only through DWTC against certain charges. Please submit complete the Rigging Form for your rigging requirements. Please find below the necessary procedures: Rigging Plans All rigging plans submitted must be clear and concise. Rigging points must be plotted with metric measurements between each rigging points and from each side of the stand. Precise weight of each individual rigging point must be clearly mentioned in kilograms along with the total weight of structure. The stand orientation must be clearly shown by the direction of the main entrance and by the stands or the walls on the neighboring three sides. The desired metric height from the floor to the bottom of the structure when fully suspended must be shown. Type of structure along with the metric measurements of its width, length and height must be clearly stated. Any rigging plans that do not match the above criteria will not be accepted. Any bottom rigging, lifting equipment or lifting eyes that are not stamped, rated and approved with a valid test certificate will not be accepted. Rigging points that have to be changed due to incorrect submitted rigging plans will be charged at the surcharge rate. Contractors will be able to choose from the following four options: a. Drop Wire – 6 mm wire rope fitted with a quick term connector. Wire will be left for the contractor the item and set to desired height. (For banners, light weight set pieces, truss weighing 30 kg or less). b. Drop Wire (Hoist & Fix) – 6 mm wire rope fitted with a quick term connector. DWTC will hoist and fix your trussing, banners or set pieces to the desired height and later will be responsible for the tear down. c. Roof Point (30 kg to 250 kg) - For heavy items weighing more than 30 kg. DWTC will supply a roof point anywhere in the venue for the contractors to attach their own lifting equipment, either a manual or electric hoist. d. Roof Point with Lifting Equipment - DWTC will supply one roof points and an electric or manual chain hoist. DWTC will be responsible for lifting the bottom rigging to the desired height. All roof points will be installed at approximately 40 cm below the bottom roof truss within the halls. Any request for a change of standard height will be classed as a (special roof point) Storage of all Posters and Artwork All posters, banners etc., will be disposed of immediately after the last day of tenancy unless prior arrangement for collection of the same has been made and mutually agreed upon. Liability Where the clients provides their own graphics / signage for installation by DWTC whilst exercising all care, DWTC cannot accept any liability for loss or damage to graphics incurred during transportation, storage, installation or de-rig. DWTC rigging is not responsible for secondary rigging installed by constructors. Additional Information All DWTC Rigging hardware is inspected and tested by Municipality approved agents and caries valid certification. All DWTC Rigging personnel are certified in both rigging and the use of Access Equipment. No stand structure is to be attached to DWTC ceiling (even as a Precautionary or added safety measure) The stand must be self-supporting and under no circumstances is the structure to be attached in any way to the ceiling of the exhibition hall. Working Hours Rigging working hours are between 08:00 and 17:00, Saturday to Thursday. Any requests out with these times are subject to availability and surcharge. Rigging not ready for installation by 17:00 on the last day of build-up will be the responsibility of the contractor.
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