trouble code list sharp trouble & error codes

SHARP TROUBLE & ERROR CODES - AR-M208
Trouble
[9] TROUBLE CODE LIST
1. List
Trouble
code
Main Sub
code code
E1
00
10
11
12
13
14
15
16
17
80
81
82
84
88
E7
F1
F2
F5
F6
02
10
11
12
00
01
06
08
11
15
02
04
02
00
10
80
81
82
84
88
99
Trouble
detection
Trouble contents
IMC board communication trouble
IMC board trouble
IMC ASIC error
IMC CODEC error
IMC board flash ROM error
IMC board Work RAM error
IMC board Page Memory error
IMC board image compression store
memory error
IMC board smoothing IC error
IMC PWB communication trouble
(protocol)
IMC PWB communication trouble (Parity)
IMC PWB communication trouble
(Overrun)
IMC PWB communication trouble
(Framing)
IMC PWB communication trouble (Timeout)
LSU trouble
Shading trouble (black correction)
Shading trouble (white correction)
Shading trouble
Finisher communication trouble
Finisher jogger shift trouble
Finisher shift motor abnormality
Finisher staple shift motor trouble
Pusher motor trouble
Finisher elevator motor trouble
Toner supply failure
Identification error
Model error
Type error
Destination error
Data abnormality
Misc error
Copy lamp lighting abnormality
F6-**: MCU-FAX communication trouble
FAX control PWB trouble
FAX control PWB communication trouble
(Protocol)
FAX control PWB communication trouble
(Parity)
FAX control PWB communication trouble
(Over-run)
FAX control PWB communication trouble
(Framing)
FAX control PWB communication trouble
(Timeout)
Machine-FAX board language error
code
Main Sub
code code
F9
00
10
80
81
MCU
82
84
88
H2
H3
H4
H5
L1
L3
L4
L6
L8
U2
FIN
U7
U9
99
00
00
00
01
02
00
00
01
11
10
01
04
11
12
20
40
00
00
80
81
82
84
88
MCU
CE
99
00
01
02
03
04
05
EE
EL
EU
PF
00
AR-235/275 TROUBLE CODE LIST - 1
Trouble contents
F9-**: MCU-PRT communication trouble
Printer PWB trouble
Printer PWB communication trouble
(Protocol)
Printer PWB communication trouble
(Parity)
Printer PWB communication trouble
(Overrun)
Printer PWB communication trouble
(Framing)
Printer PWB communication trouble
(Timeout)
Machine-PCL board language error
Thermistor open detection
Heat roller abnormally high temperature
Heat roller abnormally low temperature
5 continuous T10D(T20D) not-reaching
JAM
Fusing thermistor abnormality
Scanner feed trouble
Scanner return trouble
Main motor lock
Shifter motor trouble
Polygon motor lock trouble
Zero cross detection error
EEPROM communication error
Counter check sum error
Adjustment value check sum error
Machine speed code data error
CRUM chip communication error
RIC communication trouble
U9-**: MCU-OPE communication trouble
Operation control PWB communication
trouble (Protocol)
Operation control PWB communication
trouble (Parity)
Operation control PWB communication
trouble (Overrun)
Operation control PWB communication
trouble (Framing)
Operation control PWB communication
trouble (Time-out)
Operation panel language error
The other communication error has
occurred.
The print server card (AR-NC3D) is not
installed or defective.
The specified mail server or the FTP
server is not found.
The specified server does not
correspond during image transmission.
The entered account name of the FTP
server or the password is invalid.
The entered directory of the FTP server
is invalid.
Developer adjustment trouble (Overtoner abnormality)
Developer adjustment trouble (Undertoner abnormality)
RIC copy inhibit signal received
Trouble
detection
MCU
OPE
Network
Network
Network
Network
Network
Network
2. Self diagnostics
Trouble
code
Main Sub
code code
E1
00
Details of trouble
Content
Details
Cause
Check
and
remedy
10
Content
Details
Cause
Check
and
remedy
11
12
13
14
Trouble
code
Main Sub
code code
E1
15
Content
Details
Cause
Check
and
remedy
Content
Details
Cause
Check
and
remedy
Remarks
Content
Details
Cause
Check
and
remedy
Remarks
Content
Details
Cause
Check
and
remedy
Remarks
E1-**: MCU-IMC communication trouble
Communication establishment error/
framing/parity/protocol error
IMC PWB connector disconnection
IMC PWB MCU PWB harness failure
Motherboard connector pin breakage
IMC PWB ROM defect, data failure
Check the connectors and harness of the
IMC PWB and MCU PWB.
Check the grounding of the copier.
Check the ROM of the IMC PWB.
IMC PWB trouble
Communication trouble between MCU and
IMC PWB
IMC PWB connector disconnection
IMC PWB MCU PWB harness failure
Motherboard connector pin breakage
IMC PWB ROM defect, data failure
Check the connectors and harness of the
IMC PWB and MCU PWB.
Check the grounding of the copier.
Check the ROM of the IMC PWB.
IMC board ASIC error
ASIC abnormality on IMC board
IMC board abnormality
Replace the IMC PWB.
IMC board CODEC IC error
CODEC IC (JBIG chip) abnormality on
IMC board
IMC board abnormality
Replace the IMC PWB.
JBIG IC abnormality
IMC board flash ROM error
Flash ROM abnormality on IMC board
IMC board abnormality
Replace the IMC PWB.
"When the program download is
abnormally terminated, a error may occur.
In this case, download the program again."
Program ROM abnormality
IMC board Work RAM error
IMC extended compression memory
module installation error
IMC extended compression memory
access error
IMC expanded memory module
installation trouble
IMC expanded memory module trouble
IMC expanded memory contact trouble
IMC board abnormality
Check installation of the expanded
memory module. (Spec: Added to Slot 1.)
Replace the expanded memory module.
Replace the IMC PWB.
Extend memory abnormality for
compressed image store (DIMM module)
16
Details of trouble
Content
Details
Cause
Check
and
remedy
Remarks
Content
Details
17
80
Cause
Check
and
remedy
Content
Details
Cause
Check
and
remedy
Content
Details
Cause
Check
and
remedy
81
Content
Details
Cause
Check
and
remedy
82
Content
Details
Cause
Check
and
remedy
AR-235/275 TROUBLE CODE LIST - 2
IMC board Page Memory error
IMC Page Memory abnormality
IMC board abnormality
Replace the IMC PWB.
Print Buffer Memory abnormality
IMC board compression image store
memory error
IMC standard compression memory
access error
IMC board abnormality
Replace the IMC PWB.
IMC board smoothing IC error
IMC smoothing IC abnormality
IMC board abnormality
Replace the IMC PWB.
IMC PWB communication trouble
(protocol)
Communication trouble between MCU and
IMC PWB (Protocol error)
IMC PWB connector disconnection
IMC PWB MCU PWB harness failure
Motherboard connector pin breakage
IMC PWB ROM defect, data failure
Check the connectors and harness of the
IMC PWB and MCU PWB.
Check the grounding of the copier.
Check the ROM of the IMC PWB.
IMC PWB communication trouble (Parity)
Communication trouble between MCU and
printer IMC (Parity error)
IMC PWB connector disconnection
IMC PWB MCU PWB harness failure
Motherboard connector pin breakage
IMC PWB ROM defect, data failure
Check the connectors and harness of the
IMC PWB and MCU PWB.
Check the grounding of the copier.
Check the ROM of the IMC PWB.
IMC PWB communication trouble
(Overrun)
Communication trouble between MCU and
IMC PWB (Overrun error)
IMC PWB connector disconnection
IMC PWB MCU PWB harness failure
Motherboard connector pin breakage
IMC PWB ROM defect, data failure
Check the connectors and harness of the
IMC PWB and MCU PWB.
Check the grounding of the copier.
Check the ROM of the IMC PWB.
Trouble
code
Main Sub
code code
E1
84
Details of trouble
Content
Details
Cause
Check
and
remedy
88
Content
Details
Cause
Check
and
remedy
E7
02
Content
Details
Cause
Check
and
remedy
10
Content
Details
Cause
11
Check
and
remedy
Content
Details
Cause
Check
and
remedy
IMC PWB communication trouble
(Framing)
Communication trouble between MCU and
IMC PWB (Framing error)
IMC PWB connector disconnection
IMC PWB MCU PWB harness failure
Motherboard connector pin breakage
IMC PWB ROM defect, data failure
Check the connectors and harness of the
IMC PWB and MCU PWB.
Check the grounding of the copier.
Check the ROM of the IMC PWB.
IMC PWB communication trouble (Timeout)
Communication trouble between MCU and
IMC PWB (Time-out error)
IMC PWB connector disconnection
IMC PWB MCU PWB harness failure
Motherboard connector pin breakage
IMC PWB ROM defect, data failure
Check the connectors and harness of the
IMC PWB and MCU PWB.
Check the grounding of the copier.
Check the ROM of the IMC PWB.
LSU trouble
BD signal from LSU is not detected in a
constant cycle. (Kept OFF or ON)
LSU connector or LSU inside harness
trouble or disconnection
Polygon motor rotation abnormality
Laser does not illuminate.
MCU PWB failure
Check for disconnection of the LSU
connector.
Check the LSU operation with SIM 61-1.
Check that the polygon motor rotates
normally.
Check laser LED lighting.
LSU replacement
Replace the MCU PWB.
Shading trouble (black correction)
CCD black reference plate scan level
abnormality when the copy lamp turns off.
Flat cable installation failure to CCD unit
CCD unit error
Check flat cable installation to the CCD
unit.
Check CCD unit.
Shading trouble (white correction)
Improper CCD white reference plate
reading level for copy lamp lighting
Flat cable installation failure to CCD unit
"Dirt on the mirror, lens, and reference
white plate"
Copy lamp operation error
CCD unit abnormality
MCU PWB abnormality (Occurred in the
SPF scan position.)
"Clean the mirror, the lens, and the
reference white plate."
Check the copy lamp light quantity and its
operation. (SIM 5-3)
Check CCD unit.
Check MCU PWB.
Trouble
code
Main Sub
code code
E7
12
Details of trouble
Content
Details
Cause
Check
and
remedy
F1
00
Content
Details
Cause
Check
and
remedy
01
Content
Details
Cause
06
Check
and
remedy
Content
Details
Cause
08
Check
and
remedy
Content
Details
Cause
Check
and
remedy
AR-235/275 TROUBLE CODE LIST - 3
Shading trouble
White correction is not completed in the
specified number of times.
Flat cable installation failure to CCD unit
"Dirt on the mirror, lens, and reference
white plate"
Copy lamp lighting trouble
CCD unit abnormality
MCU PWB abnormality
"Clean the mirror, the lens, and the
reference white plate."
Check the copy lamp light quantity and its
operation. (SIM 5-3)
Check CCD unit.
Check MCU PWB.
Finisher communication trouble
Communication line test error occurs when
power is turned on or after the exit of a
simulation mode.
Error in Finisher communication
Connection trouble or disconnection of the
connector and harness between the body
and the finisher.
Finisher control PWB trouble
Control PWB failure
Malfunction by noises
Turn off/of the power to cancel the trouble.
Check connector/harness of
communication line
Replace the finisher control PWB.
Side guide plated home position error
The side guide plate cannot return to the
home position.
Side guide plate drive motor abnormality
Side guide plate home position sensor
abnormality
Use SIM3-3-1 to check the side guide
plate motor operation.
Offset motor trouble
When the offset motor of the finisher is
driven it does not reach the specified
position.
Offset motor abnormality
Offset motor origin sensor abnormality
Finisher PWB abnormality
Use SIM 3-3-6 to check the offset motor
operation.
Staple motor error
The staple motor cannot return to the
home position.
Staple motor abnormality
Staple motor home position sensor
abnormality
Staple unit abnormality
Use SIM 3-3-7 to check the staple motor
operation.
Trouble
code
Main Sub
code code
F1
11
Details of trouble
Content
Details
Cause
15
Check
and
remedy
Content
Details
Cause
F2
02
Check
and
remedy
Content
Details
Cause
04
Check
and
remedy
Content
Details
Cause
Check
and
remedy
Rear edge plate home position error
The rear edge plate cannot return to the
home position.
Rear edge plate drive motor abnormality
Side guide plate home position sensor
abnormality
Finisher PWB abnormality
Use SIM 3-3-2 to check the rear edge
plate motor operation.
Finisher lift-up motor trouble
The finisher lift-up motor does not reach
the specified position.
Lift-up motor abnormality
Lift-up motor upper limit sensor
abnormality
Finisher PWB abnormality
Use SIM 3-3-5 to check the lift-up motor
operation.
Toner supply failure
The value judged from the actual toner
supply hysteresis differs greatly from the
toner sensor value.
Developing unit trouble
Toner supply abnormality caused by
installation of unpacked toner cartridge
Replace the developing unit
Use SIM 25-1 to perform DV stirring.
Identification error
Model error
Type error
Destination error
Data abnormality
Misc error
Identification error
When the CRUM trademark differs.
When the CRUM company code differs.
Model error
When the boot program model code does
not match with the CRUM model
information.
Type error
When the CRUM type is other than
[Genuine/Conversion/Production rotation].
Destination error
The destination of the body differs from
that of the CRUM.
Data abnormality
The initial check information includes an
erroneous value.
When the max. toner supply time is 00:
When the print hard stop is 00:
CRUM chip failure
Erroneous developing unit
Replace the CRUM chip.
Replace the developing unit
Trouble
code
Main Sub
code code
F5
02
Details of trouble
Content
Details
Cause
Check
and
remedy
Remarks
F6
00
Content
Details
Cause
Check
and
remedy
10
Content
Details
Cause
Check
and
remedy
80
Content
Details
Cause
Check
and
remedy
AR-235/275 TROUBLE CODE LIST - 4
Copy lamp lighting abnormality
The copy lamp does not light up.
Copy lamp error
Copy lamp harness abnormality
CCD PWB harness abnormality
Check the copy lamp (SIM 5-3)
When the lamp lights:
Check the harnesses and connectors
between the CCD unit and the MCU PWB.
When the lamp does not light:
Check the harness and connector
between the copy lamp and the MCU
PWB.
Replace the copy lamp unit.
Replace the MCU PWB.
Copy lamp disconnection
Cable is not attached.
F6-**: MCU-FAX communication trouble
Communication establishment error/
framing/parity/protocol error
FAX control PWB connector disconnection
Defective harness between FAX control
PWB and MCU PWB
Motherboard connector pin breakage
FAX control PWB ROM error/Data error
Check connector/harness of FAX control
PWB and MCU PWB.
Check the grounding of the copier.
Check FAX control PWB ROM.
FAX control PWB trouble
Communication trouble between MCU and
FAX control PWB
FAX control PWB connector disconnection
Defective harness between FAX control
PWB and MCU PWB
Motherboard connector pin breakage
FAX control PWB ROM error/Data error
Check connector/harness of FAX control
PWB and MCU PWB.
Check the grounding of the copier.
Check FAX control PWB ROM.
FAX control PWB communication trouble
(Protocol)
Communication trouble between MCU and
FAX control PWB (Protocol error)
FAX control PWB connector disconnection
Defective harness between FAX control
PWB and MCU PWB
Motherboard connector pin breakage
FAX control PWB ROM error/Data error
Check connector/harness of FAX control
PWB and MCU PWB.
Check the grounding of the copier.
Check FAX control PWB ROM.
Trouble
code
Main Sub
code code
F6
81
Details of trouble
Content
Details
Cause
Check
and
remedy
82
Content
Details
Cause
Check
and
remedy
84
Content
Details
Cause
Check
and
remedy
88
Content
Details
Cause
Check
and
remedy
99
Content
Details
Cause
Check
and
remedy
FAX control PWB communication trouble
(Parity)
Communication trouble between MCU and
FAX control PWB (Parity error)
FAX control PWB connector disconnection
Defective harness between FAX control
PWB and MCU PWB
Motherboard connector pin breakage
FAX control PWB ROM error/Data error
Check connector/harness of FAX control
PWB and MCU PWB.
Check the grounding of the copier.
Check FAX control PWB ROM.
FAX control PWB communication trouble
(Over-run)
Communication trouble between MCU and
FAX control PWB (Overrun error)
FAX control PWB connector disconnection
Defective harness between FAX control
PWB and MCU PWB
Motherboard connector pin breakage
FAX control PWB ROM error/Data error
Check connector/harness of FAX control
PWB and MCU PWB.
Check the grounding of the copier.
Check FAX control PWB ROM.
FAX control PWB communication trouble
(Framing)
Communication trouble between MCU and
FAX control PWB (Framing error)
FAX control PWB connector disconnection
Defective harness between FAX control
PWB and MCU PWB
Motherboard connector pin breakage
FAX control PWB ROM error/Data error
Check connector/harness of FAX control
PWB and MCU PWB.
Check the grounding of the copier.
Check FAX control PWB ROM.
FAX control PWB communication trouble
(Timeout)
Communication trouble between MCU and
FAX control PWB (Timeout error)
FAX control PWB connector disconnection
Defective harness between FAX control
PWB and MCU PWB
Motherboard connector pin breakage
FAX control PWB ROM error/Data error
Check connector/harness of FAX control
PWB and MCU PWB.
Check the grounding of the copier.
Check FAX control PWB ROM.
Machine-FAX board language error
The machine language setup does not
coincide with the FAX board language
setup.
FAX board correction error
SIM setup error
Check the firmware of the FAX board and
the combination of the panel screen data,
and download the correct version, if
necessary.
Check the machine language information.
(Machine language setup: SIM 26-22)
Trouble
code
Main Sub
code code
F9
00
Details of trouble
Content
Details
Cause
Check
and
remedy
10
Content
Details
Cause
Check
and
remedy
80
Content
Details
Cause
Check
and
remedy
81
Content
Details
Cause
Check
and
remedy
AR-235/275 TROUBLE CODE LIST - 5
F9-**: MCU-PRT communication trouble
Communication establishment error/
framing/parity/protocol error
Printer PWB connector disconnection
Harness trouble between the printer PWB
and the MCU PWB
Motherboard connector pin breakage
Printer PWB ROM trouble/Data
disturbance
Check the connectors and harness of the
printer PWB and MCU PWB.
Check the grounding of the copier.
Check ROM on printer PWB.
Printer PWB trouble
Communication trouble between MCU and
printer PWB
Printer PWB connector disconnection
Harness trouble between the printer PWB
and the MCU PWB
Motherboard connector pin breakage
Printer PWB ROM trouble/Data
disturbance
Check the connectors and harness of the
printer PWB and MCU PWB.
Check the grounding of the copier.
Check ROM on printer PWB.
Printer PWB communication trouble
(Protocol)
Communication trouble between MCU and
printer PWB (Protocol error)
Printer PWB connector disconnection
Harness trouble between the printer PWB
and the MCU PWB
Motherboard connector pin breakage
Printer PWB ROM trouble/Data
disturbance
Check the connectors and harness of the
printer PWB and MCU PWB.
Check the grounding of the copier.
Check ROM on printer PWB.
Printer PWB communication trouble
(Parity)
Communication trouble between MCU and
printer PWB (Parity error)
Printer PWB connector disconnection
Harness trouble between the printer PWB
and the MCU PWB
Motherboard connector pin breakage
Printer PWB ROM trouble/Data
disturbance
Check the connectors and harness of the
printer PWB and MCU PWB.
Check the grounding of the copier.
Check ROM on printer PWB.
Trouble
code
Main Sub
code code
F9
82
Details of trouble
Content
Details
Cause
Check
and
remedy
84
Content
Details
Cause
Check
and
remedy
88
Content
Details
Cause
Check
and
remedy
99
Content
Details
Cause
Check
and
remedy
H2
00
Content
Details
Cause
Check
and
remedy
Remarks
Printer PWB communication trouble
(Overrun)
Communication trouble between MCU and
printer PWB (Overrun error)
Printer PWB connector disconnection
Harness trouble between the printer PWB
and the MCU PWB
Motherboard connector pin breakage
Printer PWB ROM trouble/Data
disturbance
Check the connectors and harness of the
printer PWB and MCU PWB.
Check the grounding of the copier.
Check ROM on printer PWB.
Printer PWB communication trouble
(Framing)
Communication trouble between MCU and
printer PWB (Framing error)
Printer PWB connector disconnection
Harness trouble between the printer PWB
and the MCU PWB
Motherboard connector pin breakage
Printer PWB ROM trouble/Data
disturbance
Check the connectors and harness of the
printer PWB and MCU PWB.
Check the grounding of the copier.
Check ROM on printer PWB.
Printer PWB communication trouble
(Timeout)
Communication trouble between MCU and
printer PWB (Timeout error)
Printer PWB connector disconnection
Harness trouble between the printer PWB
and the MCU PWB
Motherboard connector pin breakage
Printer PWB ROM trouble/Data
disturbance
Check the connectors and harness of the
printer PWB and MCU PWB.
Check the grounding of the copier.
Check ROM on printer PWB.
Machine-PCL board language error
The machine language setup does not
coincide with the PCL board language
setup.
PCL board connection error
SIM setup error
Check the firmware of the PCL board and
the combination of the panel screen data,
and download the correct version, if
necessary.
Check the machine language information.
(Machine language setup: SIM 26-22)
Thermistor open detection
Thermistor open detection
Fusing unit not installed
Thermistor defect
Control PWB failure
Fusing section connector contact failure
Fusing unit not installed
Check the harness and the connector of
the thermistor and the MCU.
Clear the display of self-diagnostics with
SIM 14.
Thermistor open
Trouble
code
Main Sub
code code
H3
00
Details of trouble
Content
Details
Cause
Check
and
remedy
H4
00
Content
Details
Cause
Check
and
remedy
H5
01
Content
Details
Cause
Check
and
remedy
02
Content
Details
Cause
Check
and
remedy
AR-235/275 TROUBLE CODE LIST - 6
Heat roller abnormally high temperature
The fusing temperature is over 220°C.
Thermistor defect
Control PWB failure
Fusing section connector contact failure
Check the heater lamp blinking with SIM 52.
When the lamp blinks normally:
Check the thermistor and the harness.
Check the MCU PWB thermistor input
circuit.
If lamp lights and stays lit:
Check the power PWB and the MCU PWB
lamp control circuit.
Clear the display of self-diagnostics with
SIM 14.
Heat roller abnormally low temperature
The setup temperature (about 90°C is not
reached within the specified time (about
35sec) from turning on the power ON SW.
(When the temperature falls below 120°C
in the standby mode.)
Thermistor defect
Heater lamp failure
Thermostat failure
Control PWB failure
Check the heater lamp blinking with SIM 52.
When the lamp blinks normally:
Check the thermistor and the harness.
Check the MCU PWB thermistor input
circuit.
When the lamp does not light:
Check for disconnection of the heater
lamp and thermostat.
Check the interlock switch.
Check the power PWB and the MCU PWB
lamp control circuit.
Clear the display of self-diagnostics with
SIM 14.
5 continuous T10D(T20D) not-reaching
JAM
T10D(T20D) not-reaching JAM was
detected 5 continuous times.
The fusing JAM is not completely
removed. (Jam paper remains.)
T10D or T20D sensor breakdown or
harness connection trouble
Fusing unit installation failure
Check for jam paper in the fusing section.
(paper winding, etc.)
Check fusing unit installation
Clear the trouble with SIM 14.
Fusing thermistor abnormality detect
Fusing thermistor temperature transient
abnormality (Paper winding)
Paper wound around the fusing roller.
Fusing pawl abnormality
Fusing unit installation failure
Check for jam paper in the fusing section.
(paper winding, etc.)
Check installation of the fusing unit. Check
the fusing pawl.
Clear the trouble with SIM 14.
Trouble
code
Main Sub
code code
L1
00
Details of trouble
Content
Details
Cause
Check
and
remedy
L3
00
Content
Details
Cause
Check
and
remedy
L4
01
Content
Details
Cause
Check
and
remedy
Scanner feed trouble
Scanner feed is not completed within the
specified time.
Mirror unit defect
Scanner wire disconnection
Origin detection sensor error
Mirror motor harness abnormality
Check the scanning operation with SIM 11.
Mirror base feed trouble
Check for disconnection of the scanner
wire.
Check the harness and connector
between the mirror motor and the MCU
PWB.
Replace the mirror unit.
Replace the MCU PWB.
When the mirror feeds:
Check the mirror home position sensor
with SiM 1-2.
Scanner return trouble
Scanner return is not completed within the
specified time.
"When OC copying with the mirror at the
home position, the mirror is not in the
home position. "
Mirror unit defect
The scanner wire is disconnected.
Origin detection sensor error
Mirror motor harness abnormality
Check the scanning operation with SIM 11.
Mirror base return trouble
Check for disconnection of the scanner
wire.
Check the harness and connector
between the mirror motor and the MCU
PWB.
Replace the mirror unit.
Replace the MCU PWB.
When the mirror feeds:
Check the mirror home position sensor
with SiM 1-2.
Main motor lock
The main motor does not rotate.
The motor lock signal is detected for 1sec
or more after the main motor rotates.
The motor lock signal is detected for 1sec
during rotation of the main motor.
Main motor defect
Main motor connection harness trouble or
disconnection
MCU PWB failure
Check the main motor operation with SIM
25-1.
Check connection of the main motor
harness and connector.
Replace the main motor.
Replace the MCU PWB.
Trouble
code
Main Sub
code code
L4
11
Details of trouble
Content
Details
Cause
Check
and
remedy
L6
10
Content
Details
Cause
Check
and
remedy
L8
01
Content
Details
Cause
Check
and
remedy
U2
04
11
Content
Details
Cause
Check
and
remedy
Remarks
Content
Details
Cause
12
Check
and
remedy
Remarks
Content
Details
Cause
Check
and
remedy
Remarks
AR-235/275 TROUBLE CODE LIST - 7
Shifter motor trouble
The shifter home position detection signal
is not detected when the shifter is
operating.
Shifter motor trouble or harness
connection trouble and disconnection
Shifter home position sensor trouble
Check the shift motor operation with SIM
3-11.
Check connection of the shifter motor
harness/connector.
Replace the shifter motor.
Replace the MCU PWB.
Polygon motor lock trouble
The polygon motor does not rotate.
The motor lock signal is detected for 6sec
or more after the polygon motor rotates.
The motor lock signal is detected for 1sec
during rotation of the polygon motor.
Polygon motor unit failure
Polygon motor connection harness trouble
or disconnection
MCU PWB failure
Check the polygon motor operation with
SIM 61-1.
Check connector/harness of polygon
motor
Replace the polygon motor.
Replace the MCU PWB.
Zero cross detection error
The zero cross signal is not detected.
Power failure
MCU PWB abnormality
Check connection of the harness and
connector.
Replace the MCU PWB.
Power unit replacement
EEPROM communication error
MCU PWB EEPROM access circuit failure
EEPROM defective
ICU PWB EEPROM access circuit failure
Check that the EEPROM is properly set.
Clear trouble with SIM 16.
Replace the MCU PWB.
EEPROM abnormality
Counter check sum error
Counter check sum value stored in the
EEPROM is abnormal.
EEPROM defective
ICU PWB EEPROM access circuit failure
Check that the EEPROM is properly set.
Clear trouble with SIM 16.
Replace the MCU PWB.
Checksum error in counter data area
Adjustment value check sum error
Adjustment value check sum error
(EEPROM)
EEPROM defective
ICU PWB EEPROM access circuit failure
Check that the EEPROM is properly set.
Clear trouble with SIM 16.
Replace the MCU PWB.
Checksum error in adjustment value data
area
Trouble
code
Main Sub
code code
20
U2
Details of trouble
Content
Details
Cause
Check
and
remedy
Remarks
40
Content
Details
Cause
Check
and
remedy
U7
00
Remarks
Content
Details
Cause
U9
00
Check
and
remedy
Content
Details
Cause
Check
and
remedy
80
Content
Details
Cause
Check
and
remedy
Machine speed code data error
The machine information is not identical to
the model code speed information.
EEPROM defective
SIM operation error
Check that the machine set with SIM 2657 is identical to the model information.
When the boot program speed code does
not match with the body model
information.
CRUM chip communication error
Error in MCU-CRUM chip communication
CRUM chip failure
Developing unit contact trouble
MCU PWB failure
Replace the CRUM chip.
Check installation of the developing unit.
Clear the trouble with SIM 16.
Replace the MCU PWB.
CRUM communication error
RIC communication trouble
Error in communication with RIC
Error in communication test after turning
on the power or canceling SIM.
Connector harness contact trouble or
disconnection
RIC control PWB trouble
MCU PWB failure
Malfunction by noises
check the communication cable
connectors from the RIC box to the main
body.
U9-**: MCU-OPE communication trouble
Communication establishment error/
framing/parity/protocol error
Operation control PWB connector
disconnection
Operation control PWB MCU PWB
harness failure
Check the connectors and harness of the
operation control PWB and MCU PWB.
Check the grounding of the copier.
Check ROM on the operation control
PWB.
Operation control PWB communication
trouble (Protocol)
Communication trouble between MCU and
the operation control PWB (Protocol error)
Operation control PWB connector
disconnection
Operation control PWB MCU PWB
harness failure
Check the connectors and harness of the
operation control PWB and MCU PWB.
Check the grounding of the copier.
Trouble
code
Main Sub
code code
81
U9
Details of trouble
Content
Details
Cause
82
Check
and
remedy
Content
Details
Cause
84
Check
and
remedy
Content
Details
Cause
88
Check
and
remedy
Content
Details
Cause
99
Check
and
remedy
Content
Details
Cause
CE
00
Check
and
remedy
Content
Detail
Cause
Check
and
remedy
AR-235/275 TROUBLE CODE LIST - 8
Operation control PWB communication
trouble (Parity)
Communication trouble between MCU and
the operation control PWB (Parity error)
Operation control PWB connector
disconnection
Operation control PWB MCU PWB
harness failure
Check the connectors and harness of the
operation control PWB and MCU PWB.
Check the grounding of the copier.
Operation control PWB communication
trouble (Overrun)
Communication trouble between MCU and
the operation control PWB (Overrun error)
Operation control PWB connector
disconnection
Operation control PWB MCU PWB
harness failure
Check the connectors and harness of the
operation control PWB and MCU PWB.
Check the grounding of the copier.
Operation control PWB communication
trouble (Framing)
Communication trouble between MCU and
the operation control PWB (Framing error)
Operation control PWB connector
disconnection
Operation control PWB MCU PWB
harness failure
Check the connectors and harness of the
operation control PWB and MCU PWB.
Check the grounding of the copier.
Operation control PWB communication
trouble (Time-out)
Communication trouble between MCU and
the operation PWB (Time-out error)
Operation control PWB connector
disconnection
Operation control PWB MCU PWB
harness failure
Check the connectors and harness of the
operation control PWB and MCU PWB.
Check the grounding of the copier.
Operation panel destination error
An error occurred in checking the
operation panel and the destination of the
body.
Erroneous connection the operation panel
unit
SIM setup error
Check the destination information of the
operation panel unit and the MCU. (Use
SIM 26-22 for the destination of the body.)
The other communication error has
occurred.
Communication error
Network Cable connection failure
1) Check that the Network Cable is
properly inserted.
Trouble
code
Main Sub
code code
CE
01
Details of trouble
Content
Detail
Cause
Check
and
remedy
02
Content
Detail
Cause
Check
and
remedy
The print server card (AR-NC3D) is not
installed or defective.
NC3D connection failure
NC-3D is not installed to the AR-PB2A
board.
NC-3D control PWB trouble
1) Check that the NC-3D is installed to
the AR-PB2A board.
Trouble
code
Main Sub
code code
CE
05
Cause
Check
and
remedy
EE
EL
Cause
3) Check from the Web Page that the
Primary/Secondary E-mail Server
Address or the Destination FTP server/
Desktop PC address are properly set.
EU
Content
Detail
Cause
Check
and
remedy
04
Content
Detail
Cause
Check
and
remedy
2) Check that the SMTP server/FTP
server/NST causes a trouble or not.
The entered account name of the FTP
server or the password is invalid.
The entered account name of the FTP
server or the password is invalid.
Network Cable connection failure
The account name of the FTP server
recorded as the destination or the
password for the account name is
erroneous.
1) Check that the Network Cable is
inserted properly.
Check
and
remedy
Content
Details
4) If the above address is described with
Hostname, check that the DNS server
is properly set.
03
Content
Details
2) Check that the connected network
supports TCP/IP protocol.
5) Check that the SMTP server/FTP
server/NST causes a trouble or not.
The specified server does not correspond
during image transmission.
The specified server does not correspond
during image transmission.
Network Cable connection failure
SMTP server/FTP server/NST trouble
1) Check that the Network Cable is
inserted properly.
Content
Detail
2) Output the NIC Config. Page to check
the NIC version.
3) Replace the NIC.
The specified mail server or the FTP
server is not found.
The specified mail server or the FTP
server is not found.
Network Cable connection failure
Network setup failure
SMTP server/FTP server/NST trouble
1) Check that the Network Cable is
inserted properly.
Details of trouble
Cause
PF
00
Check
and
remedy
Content
Details
Cause
Check
and
remedy
2) Check that the account name of the
FTP server recorded as the destination
and the password for the account
name are proper.
AR-235/275 TROUBLE CODE LIST - 9
The entered directory of the FTP server is
invalid.
The entered directory of the FTP server is
invalid.
Network Cable connection failure
Check that the directory name exists in the
FTP server recorded as the destination.
1) Check that the Network Cable is
inserted properly.
2) Check that the directory name exists in
the FTP server recorded as the
destination.
Developer adjustment trouble (Over-toner
abnormality)
An abnormality occurred in execution of
automatic developer adjustment.
Sample data over-toner was detected.
Toner concentration sensor abnormality
Toner concentration trouble
Developing unit trouble
MCU PWB failure
Use SIM 25-2 to perform the auto
developer adjustment.
Developer adjustment trouble (Undertoner abnormality)
An abnormality occurred in execution of
automatic developer adjustment.
Sample data under-toner was detected.
Toner concentration sensor abnormality
Toner concentration trouble
Developing unit trouble
MCU PWB failure
Use SIM 25-2 to perform the auto
developer adjustment.
RIC copy inhibit signal received
The copy inhibit command from RIC is
received.
Judged by the host.
Information the host.