Homeowners Guide
Comverge
IntelliTEMP
™
900
Version Number:
Release Date:
2.0
July 2012
Copyright © 2012 by Comverge, Inc. and Emerson, Inc.
All rights reserved.
IntelliTEMP ™ is a registered trademark of Comverge, Inc.
All other brand and product names are trademarks or registered trademarks of their respective companies.
Document Change Record
Version
1.0
2.0
Date
March 2011
July 2012
Comments
1st release
2nd release
Table of Contents
Introduction ................................................................. 2
Step 1: Getting started Guide ..................................... 3
Step 2 : Homeowner Main Menu ................................ 8
Step 3: Thermostat Settings Menu ............................. 11
Description of Homeowner Menu Options .................. 13
Troubleshooting Assistance Guide ............................. 16
1
Introduction
Congratulations, you are now in possession of the most advanced demand response thermostat available.
About this Guide
This guide describes how to set up and use the various features of the Comverge IntelliTEMP ™ 900.
Thermostat Models Covered by this Guide
This guide covers the IntelliTEMP ™ 900 thermostat, firmware version number starting with 0160 0263 07 or greater.
2
Getting Started • Homeowner Manual
Step 1
Getting Started Guide
Before using your thermostat, you should familiarize yourself with its features and user interface. Your thermostat consists of two parts: the thermostat chassis and the mounting base. To detach the two parts gently pull on the thermostat chassis until it releases from the mounting base. To attach the thermostat back onto the mounting base, align the retention tabs on the mounting base with the retention slots in the thermostat and gently press the two together until the retention tabs click. If the thermostat does not easily click onto the mounting base, be certain not to press with excessive force that may damage the thermostat and/or mounting base.
Note: It is recommended to turn off the HVAC power before removing the thermostat from the mounting base when installed.
3
Getting Started • Homeowner Manual
1 2
3
4
5
6
9 8 7
7
8
9
1
2
3
4
5
6
“Left Arrow” – navigates menu items
“Up Arrow” – raises temperature setpoint/changes selected item
“Action Button” – selects action of selected menu item
“LED” – indicates occurrence of curtailment event
“Right Arrow” – navigates menu items
“Down Arrow” – lowers temperature setpoint/changes selected item
“SYSTEM Button” – changes system selection [OFF, COOL,
HEAT, AUX (displayed on heat pump units only)]
“FAN Button” – change fan setting (Auto/On)
“ Soft Keys” – perform action listed on display above the button
4
A. The Thermostat Buttons and Indicators
Getting Started • Homeowner Manual
B. The Thermostat Display
1
2
3
4
5
6
7
2
3
1
4
5
“Messaging Area” – displays day/time, thermostat and utility related messages
“Temperature” – displays current room temperature
“Setpoint Temperature” – displays current desired temperature
• Blank when system is in OFF mode
• SET AT changes to HOLD AT when in temporary or
permanent hold. SET AT not displayed during Utility
control event
“ ” – displays when keypad is locked.
“FAN status” – blank when in auto mode – displays “FAN ON” when fan is on continuously
5
Getting Started • Homeowner Manual
6
7
“System Status” – displays current operation mode according to system configuration
OFF – system is OFF
COOL – system is in COOL mode but no call for cool
COOL1
– call for 1 st stage of cool
COOL2 – call for 2 nd stage of cool (multi-stage units only)
AUX – system is in AUX heat mode but no call for heat
(heat pump only)
AUX1
– call for 1 st stage of Auxiliary heat (heat pump only)
AUX2
– call for 2 nd stage of Auxiliary heat (multi-stage heat pump only)
HEAT – system is in HEAT mode but no call for heat
HEAT1
– call for 1 st stage of heat
HEAT2
– call for 2 nd stage of heat (multi-stage units only)
HEAT3
– call for 1 st stage of auxiliary heat (heat pump only)
HEAT4
– call for 2 nd stage of auxiliary heat
(multi-stage heat pump systems)
“ Soft Keys” – actions to be performed when corresponding button is pressed
6
Getting Started • Homeowner Manual
C. Temporary versus Permanent Hold
A temporary hold can be set when operating in any mode except for OFF. A temporary hold is set by pressing the or on the thermostat to adjust the desired temperature. The SET AT indication of the temperature setpoint will change to HOLD AT and a message will be cycled in the thermostat messaging display area to confirm that a temporary hold is set. A temporary hold setpoint will then be maintained until the start of the next programmed time period or the
RUN softkey is pressed.
A permanent hold can be set when operating in any mode except for OFF. To set a permanent hold, change the temperature just like setting a temporary hold. When the desired setpoint is entered, the user will have approximately 4 seconds to press the PERM HOLD softkey to convert the temporary hold into a permanent hold. The
SET AT by the setpoint will change to HOLD AT and a message will be cycled in the thermostat messaging display area to confirm that a permanent hold is set. If the PERM HOLD softkey is not pressed within 4 seconds, the hold will remain a temporary hold. A permanent hold setpoint will override the programmed setpoints and time periods.
A hold will end whenever the RUN softkey is pressed.
7
Main Menu • Homeowner Manual
Step 2
Homeowner Main Menu
The homeowner programming menu table summarizes the configuration items that the homeowner has access to set. For more details on each homeowner programming menu option, see
“Description of Homeowner Menu Options” on page 13. To enter the
Homeowner Programming menu:
1. Ensure the thermostat is at the idle screen (display with the room temperature displaying).
2. Press the MENU soft key. The display will show the first level of the Homeowner Programming Menu.
3. While in the Homeowner Programming Menu:
The and scroll the cursor up and down respectively
The softkey labeled HOME exits the programming menu back to the IDLE screen (NOTE: when the HOME softkey is pressed, any changes made on the current menu item are not saved)
button selects the highlighted menu item or switches value of underlined item
When changes are made to a menu item, pressing the DONE softkey saves the changes and goes back one menu level
4. To exit the menu and return to the program operation, press
HOME (when available).
If no keys are pressed within two minutes, the thermostat will revert to normal operation and discards any changes not saved.
8
Main Menu • Homeowner Manual
Menu Name Submenu
Clock
(Time Date)
Set Clock
Press or to
Select Other Options
(Defaults in BOLD)
Time
Comments
NOTE: You should set Daylight Saving and Time Zone before setting the time on the clock am/pm
Month
Day
Year
Use the or to scroll through items to change
Use or change values
to
When complete press
DONE
Select Time
Zone
Daylight
Saving
(On/Off)
Hawaii
Alaska
Pacific
Mountain
Central
Eastern
Atlantic
Newfoundland
Off
On
Use or change values
to
When complete press
DONE
Use values
to change
When complete press
DONE
9
Main Menu • Homeowner Manual
Press
Menu Name Submenu
Programming
Time-Based Programming: Off
or to
Select Other Options
(Defaults in BOLD)
Cool
Setpoint
78°F
Heating
Schedule
Time-Based Progamming: On
Weekdays/
Weekends
Individual days
Heat
Setpoint
68°F
Defaults settings:
Morning 6:00am 70°
Day 8:00am 62°
Evening 5:00pm 70°
Night 10:00pm 62°
Comments
Use button to toggle between Off to On
Highlight setpoint to adjust using or
Adjust temperature setting using or
When complete, press DONE to save settings
Use button to toggle between Off and On
Use the or to scroll through items to change
Use or to increment/decrement values
Press NEXT to go to next time period
When complete, press DONE to save settings
10
Homeowner Manual • Main Menu
Menu Name Submenu
Cooling
Schedule
Weekdays/
Weekends
Individual days
Press or to
Select Other Options
(Defaults in BOLD)
Defaults settings:
Morning 6:00am 78°
Day 8:00am 85°
Evening 5:00pm 78°
Night 10:00pm 82°
Comments
Use the or to scroll through items to change
Use or to increment/decrement values
Press NEXT to go to next time period
When complete, press DONE to save settings
11
Thermostat Settings Menu • Homeowner Manual
Step 3
Thermostat Settings Menu
Menu Name Submenu
Backlight:
(Auto/On)
Temperature
Limits
Adjust Temp
Display
Press or to
Select Other Options
(Defaults in BOLD)
Auto
On
Min Cool Set Point:
45°F
Max Heat Set Point:
99°F
Current Room Temp
(measured temp)
Desired Offset 0°
Comments
Use to change underlined value
Use the or to select setpoint to change
Use value
or to increment/decrement
When complete, press DONE to save settings or HOME to exit without saving
Use value
or to increment/decrement
When complete, press DONE to save settings or HOME to exit without saving
12
Thermostat Settings Menu • Homeowner Manual
Menu Name Submenu
Energy Mgmt
Recovery
°F / °C
Thermostat
Lock
Comfort/
Economy
Operation
Press or to
Select Other Options
(Defaults in BOLD)
Off
On
°F
°C
0000
Comfort/Economy
Comments
Use to change underlined value
Press DONE to save settings or HOME to exit without saving
Use to change underlined value
Press DONE to save settings or HOME to exit without saving
Enter PIN number.
Press or change number
to
Press DONE to save settings or HOME to exit without saving
Use to change underlined value
Press DONE to save settings or HOME to exit without saving
NOTE: Underlined values are saved when you press DONE or enter a submenu item. Pressing HOME without pressing DONE or entering a submenu will discard underlined value changes.
13
Menu Options Description • Homeowner Manual
Description of Homeowner
Menu Options
The following are detailed descriptions of your IntelliTEMP™ configuration menu options.
1. Clock – Set Clock/Select Time Zone/Daylight Savings
You can set the clock on the thermostat from the user interface unless the utility has inhibited you from changing the clock.
When setting the clock from the user interface, you should set the time zone and daylight saving before setting the clock, otherwise the clock will likely have to be set again to correct the time.
NOTE: This thermostat is capable of having the clock set remotely by the utility. If the utility sets the clock, you may not be able to adjust the clock. If the clock on your thermostat is incorrect, please contact the utility at the number provided when the system was installed.
2. Programming – Heat/Cool Programming
The IntelliTEMP™ 900 thermostat can be configured for
Individual Days or Weekdays/Weekends programming or with a single heat/cool setpoint. With time-based Programming feature
Off, single setpoint heat and single setpoint cool operation can be selected. With Time-based programming on, the Individual
Days programming selection provides the most scheduling flexibility, allowing unique heat and cool profile for individual days.
14
Menu Options Description • Homeowner Manual
The Weekdays/Weekends programming selection will provide a separate heat cool profile for the five consecutive weekdays and a different profile for the two weekend days.
3. Thermostat Settings – Backlight
This menu item controls the display backlight, you can choose either:
AUTO – (Default) Backlight comes on when you press any key. Backlight goes off after a short delay when there is no button pressed
ON – Backlight is always On.
4. Thermostat Settings – Temperature Limits
Temperature limits can be used to set limits on how high your heating temperature can be set and how low your cooling temperature can be set. The range for both values is from 45°F to
99°F.
Cool Setpoint – 45°F (default)
Heat Setpoint – 99°F (default)
5. Thermostat Settings – Adjust Temp Display
This allows you to adjust the displayed temperature up to 5° higher or lower than the actual room temperature.
Your thermostat was accurately calibrated at the factory, but you have the option to change the display temperature to match your previous thermostat. The current or adjusted room temperature will be displayed on the left side of the display while your desired offset will be displayed on the right side of the display.
Options for this menu item include:
+1° through +5° – Adjusts the displayed temperature the specified number of degrees higher than the measured room temperature.
15
Menu Options Description • Homeowner Manual
0 – (Default) Displays the measured room temperature.
-1° through -5° – Adjusts the displayed temperature the specified number of degrees lower than the measured room temperature.
6. Thermostat Settings – Energy Mgmt Recovery
Options for this menu item include:
OFF – (Default) The system starts heating or cooling at the start time for the program period.
ON – The system starts heating or cooling before the start time for the program period so that the room temperature reaches the program setpoint at the period start time.
Example: You select EMR ON and have your heat (conventional heating system) programmed to 65° at night and 70° at 7:00
AM (a difference of 5°). Allowing 7 minutes per degree, the thermostat will start calling for heat prior to the 7:00 AM period start time in an attempt to reach the 70° setpoint by 7:00 AM.
With EMR OFF, the thermostat will wait until the 7:00 AM period start time to begin heating the home.
7. Thermostat Settings - °F/°C
You can display temperature in either:
°F – (Default) Fahrenheit
°C – Celsius (Centigrade)
16
Menu Options Description • Homeowner Manual
8. Thermostat Lock
The IntelliTEMP™ 900 thermostat can be locked to prevent unwanted users from changing the thermostat settings. In the
Thermostat Settings menu simply choose the thermostat lock option and enter your 4 digit combination that will be required to unlock the thermostat. Write down the code for safe keeping and press DONE.
Press menu to access unlock screen. Enter your 4 digit code and press UNLOCk. Thermostat will be unlocked for two minutes if no keypad activity. Press menu again and go to thermostat lock screen. Enter 0000 and press DONE to permanently turn off lock.
9. Comfort / Economy
This option is available when the IntelliTEMP™ 900 is connected to a multi-stage heating or cooling system or on most heat pump systems. In the Economy mode, the thermostat’s logic will analyze when secondary heating or cooling is needed to minimize the secondary heating or cooling energy usage. In Comfort
(default) mode, a user interaction modifying the setpoint by three degrees or more will initiate secondary heating or cooling.
Reset Operation
If a voltage spike or static discharge blanks out the display or causes erratic thermostat operation, you can cycle the thermostat power by unplugging the thermostat from the baseplate for a few seconds then plugging the thermostat back onto the baseplate. If the thermostat power has been cycled and still does not function correctly, you can call the contact information provided on the back page of this manual.
If no contact info is provided, call your local utility.
17
Troubleshooting Guide • Homeowner Manual
Troubleshooting Assistance
Guide
No Heat/No Cool/No Fan (common problems)
Possible Cause
Blown fuse or tripped circuit breaker.
Furnace power switch set to OFF.
Furnace blower compartment door or panel is loose or not properly installed.
Corrective Action
Replace fuse or reset breaker.
Turn switch to ON.
Replace door panel in proper position to engage safety interlock or door switch.
No Heat
Possible Cause
Pilot light not lit.
System switch not set to HEAT.
Loose connection to thermostat or system.
Furnace Lock-Out
Condition. Heat may also be intermittent.
Corrective Action
Re-light pilot.
Press SYSTEM button one or more times to select HEAT and press to raise the temperature setpoint above room temperature.
Verify thermostat and system wires are securely attached.
Many furnaces have safety devices that shut down when a lock-out condition occurs. If the heat works intermittently, contact the furnace manufacturer or your HVAC contractor for assistance.
18
Troubleshooting Guide • Homeowner Manual
No Heat
Possible Cause
Heating system requires service or thermostat requires replacement.
Corrective Action
Diagnostic: Press SYSTEM button to select HEAT and press to raise the temperature setpoint above room temperature. Within a few seconds the thermostat should make a soft click sound.
This sound usually indicates the thermostat is operating properly. If the thermostat does not click, try the reset operation described on page
17. If the thermostat does not click after being reset, contact your installing contractor for a replacement. If the thermostat clicks, contact the furnace manufacturer or your HVAC contractor to verify the heating is operating correctly.
No Cool
Possible Cause
System Switch not set to COOL.
Loose connection to thermostat or system.
Outdoor unit disconnect or breaker tripped
Corrective Action
Press SYSTEM button to select COOL and press
to lower the temperature setpoint below room temperature.
Verify thermostat and system wires are securely attached.
Verify the outdoor unit disconnect or breaker has not been tripped.
19
Troubleshooting Guide • Homeowner Manual
No Cool
Possible Cause
Cooling system requires service or thermostat requires replacement.
Corrective Action
Diagnostic: Press SYSTEM button to select
COOL and press to lower the temperature setpoint below room temperature. Within a few seconds the thermostat should make a soft click sound. This sound usually indicates the thermostat is operating properly. If the thermostat does not click, try the reset operation described on page 17. If the thermostat does not click after being reset, contact your installing contractor for a replacement. If the thermostat clicks, contact the furnace manufacturer or HVAC contractor to verify the cooling is operating correctly.
No Heat or No Cool
Possible Cause
Thermostat may be in
Load Shed (“Event in
Progress” displyaed on top line of LCD)
Corrective Action
Wait for the Control Event to end.
Heat, Cool, or Fan Runs Constantly
Possible Cause Corrective Action
Fan set to ON.
Possible short in wiring, thermostat, or HVAC system.
Change Fan to
20
AUTO.
Check each wire connection to verify they are not shorted or touching together. No bare wire should stick out from under terminal screws.
Try resetting the thermostat as described on page 17.
If the condition persists, the manufacturer of your system or HVAC contractor can instruct you on how to test the HVAC system for correct operation. If the system operates correctly, replace the thermostat.
Troubleshooting Guide • Homeowner Manual
Blank Display and/or Keypad Not Responding
Possible Cause Corrective Action
Voltage spike or static discharge.
Use the Reset Operation described on page 17.
Furnace (air conditioner) cycles too fast or too slow (narrow or wide temperature swing)
Possible Cause Corrective Action
The location of the thermostat and/or the size of the heating system may be influencing the cycle rate.
Electronic thermostats normally provide precise temperature control and may cycle faster than some older mechanical models. A faster cycle rate means the unit turns on and off more frequently, but runs for a shorter time so there is no increase in energy use
Contact your installing contractor to have the cycle rate adjusted and additional suggestions.
Thermostat Setting and Thermometer Disagree
Possible Cause Corrective Action
Thermostat thermometer setting requires adjustment.
The thermometer can be adjusted +/- 5 degrees.
See Temperature Display Adjustment on page 15.
21
Troubleshooting Guide • Homeowner Manual
Second, Third and/or Fourth Stage Won’t Come On
Possible Cause Corrective Action
Your thermostat is designed to determine the optimum time to activate the second stage. Simply raising the temperature in heating or lowering it in cooling will not always force the thermostat to bring the second stage on quickly. There is a time delay from 0-30 minutes depending on the performance of the first stage of the system.
Wait for the second, third and/or fourth stage to come on.
WR Part No. 37-7225B
Replaces 37-7225A
1211
