Electrolux | EHE5107 | User manual | Electrolux EHE5107 User manual

User manual
French door refrigerator
Thank you for purchasing an Electrolux appliance.
You’ve chosen a product that brings with it decades
of professional experience and innovation. Ingenious
and stylish, it has been designed with you in mind. So
whenever you use it, you can be safe in the knowledge
that you’ll get great results every time.
Welcome to Electrolux.
The symbols you will see in this booklet have
these meanings:
This symbol indicates information concerning your
personal safety
This symbol indicates information on how to avoid
damaging the refrigerator
This symbol indicates tips and information about use
of the refrigerator
This symbol indicates tips and information about
economical and ecological use of the refrigerator
Conditions of use
This appliance is intended to be used in household and
similar applications such as:
• Staff kitchen areas in shops, offices and other
working environments
• Farm houses
• By clients in hotels, motels and other residential
type environments
• Bed and breakfast type environments.
• Catering and similar non-retail applications
Record model and serial
number here:
Serial No:
3 Before using your appliance
3 Important safety instructions
4 General warnings
6 Installing your new appliance
7 Initial start up
8 Electronic display controls
8 – Controlling the temperature
8 – Changing the freezer temperature
8 – Changing the refrigerator temperature
8 – Fast freeze function
8 – Freezer temperature alarm
8 – Door alarm
9 – Child lock
9 – Drinks chill timer
9 – Energy efficiency
9 – Other special refrigerator features
10 Using your appliance
10 – Crisper bin
10 – Door storage bins
10 – Dairy compartment
10 – Deli compartment
10 – Bottle caddy
11 – Freezer drawers
11 – Freezer bottom bin
11 – Spillsafe™ glass shelves
12 – Slide away glass shelf
12 – Bottle twist holder
12 – Twist ice & serve
12 – LED Lighting
12 – Deodoriser
13 Care and maintenance
Before you use the refrigerator, we recommend that you
read through the relevant sections of this manual, which
provides the description of your appliance and
its functions.
To avoid the risks that are always present when you use
an appliance, it is important that the appliance is installed
correctly and that you read the safety instructions carefully
to avoid misuse and hazards.
We recommend that you keep this instruction booklet for
future reference and pass it on to any future owners.
Check for any damage or marks
If you find the refrigerator is damaged or marked, you
must report it within 7 days if you wish to claim for
damage/marks under the manufacturer’s warranty.
This does not affect your statutory rights.
Information on disposal
for users
• Most of the packing materials are recyclable. Please
dispose of those materials marked with the recycle
through your local recycling depot or by
placing them in appropriate collection containers.
• If you wish to discard this product, please contact
your local authorities and ask for the correct method
of disposal.
• Local authorities will have the latest information
regarding safe disposal of the product.
• Incorrect disposal may expose the user to injury
from sharp objects, flammable gasses or cause
environmental damage.
• Refrigerant gasses within the unit should only be
discharged by qualified persons. A licence may be
required by your local authorities to discharge or
reclaim the refrigerant gasses. Incorrect discharge of
gasses may expose the user to injury from flammable
gasses or cause environmental damage.
hen you dispose of your old refrigerators or freezers
remove any doors. Children can suffocate if they get
trapped inside a discarded unit.
pressurised aerosol containers bear the
word ‘flammable’ and/or a small flame
symbol, do not store them inside any
refrigerator or freezer. If you do so you
may cause an explosion.
Important safety instructions
• This appliance is not intended for use by persons
(including children) with reduced physical, sensory
or mental capabilities, or lack of experience or
knowledge, unless they are being supervised or
have been given instruction concerning use of the
appliance by a person responsible for their safety.
Children should be supervised to ensure that they
do not play with the appliance.
• Don’t use a steam cleaner. If live components come
into contact with condensing steam, they may short
circuit or cause an electric shock.
• Do not use mechanical devices or other means to
accelerate the defrosting process other than those
recommended by the manufacturer.
• This appliance contains insulation formed with
flammable blowing gases. Avoid safety hazards
by carefully disposing of this appliance.
R600a refrigerant warning
• This appliance contains flammable R600a refrigerant.
Avoid safety hazards by carefully installing, handling,
servicing and disposing of this appliance.
• Ensure that the tubing of the refrigerant circuit is
not damaged during transportation and installation.
• In the event any damage accidentally occurs, keep the
appliance away from open fires and any devices that
produce sparks or arcs and luminaries during normal
or abnormal operation, and unplug the appliance at
the power point. Call authorised service for necessary
action and advice.
• Leaking refrigerant may ignite vent area if leak occurs.
• The room for installing appliance must be at least
1m3 per 8g of refrigerant. The amount and type of
refrigerant in the appliance can be found on the rating
plate inside the appliance.
• It is hazardous for anyone other than an Authorised
Service Person to service this appliance. In
Queensland Australia - the Authorized Service Person
MUST hold a Gas Work Authorisation for hydrocarbon
refrigerants, to carry out servicing or repairs which
involve the removal of covers.
Switching off your appliance
If the appliance needs to be switched off for an extended
period, the following steps should be taken to reduce the
symptoms of mould:
1. Remove all food.
2. Remove the power plug from the power point.
3. Clean and dry the interior thoroughly.
4. Ensure that all the doors are wedged open slightly
for air circulation.
General warnings
Read the following carefully to avoid damage or injury
This symbol indicates never to do this
This symbol indicates always do this
It is important to use your refrigerator safely.
Check these safety points before using your refrigerator.
The appliance must be plugged into its own dedicated 220240V, 50Hz AC electrical outlet.
Ensure that the electrical outlet is properly earthed. Consult
a qualified electrician if you are unsure.
If the power cord is damaged, it must be replaced by the
manufacturer, it’s service agent or similarly qualified persons
in order to avoid a hazard.
Check that the power cord can reach the power point.
Don’t plug your refrigerator into an extension cord or double
Unplug the appliance before cleaning or moving.
Choose a location that is not too cold – the ambient
temperature should be above 10°C.
Put the refrigerator in a dry place avoiding areas of high
moisture or humidity.
Keep ventilation openings in the appliance enclosure or in
the built-in structure clear of obstruction.
The plug to the appliance must be accessible when the unit
is in the installed position.
Never unplug the appliance by pulling on the power cord.
Always grip the plug firmly, and pull straight
out of the receptacle to prevent damaging the
power cord.
Don’t plug your refrigerator into a timer fitted to
the power point.
Do not put the refrigerator in frosty or unprotected areas, for
example in a garage or on a veranda.
Do not put the refrigerator in direct sunlight, near stoves,
fires or heaters.
Do not put the refrigerator on an uneven surface.
Do not store explosive substances such as aerosol cans
with a flammable propellant in this appliance.
Do not use electrical appliances inside the food storage
compartments of the appliance, unless they are of the type
recommended by the manufacturer.
Never store fizzy drinks in the freezer compartment.
Never try to repair the refrigerator yourself, only use a
qualified or authorised service person for repairs.
Never use electric heaters or dryers to defrost the freezer
because you can receive an electric shock.
Do not damage the refrigerant circuit.
Automatic aerosol systems (such as insect control)
should not be located adjacent to the product as the
spray may cause long term damage to the external
plastics of the appliance.
Note: You must read these warnings carefully
before installing or using the refrigerator. If you need
assistance, contact your Customer Care Department.
The manufacturer will not accept liability, should these
instructions or any other safety instructions incorporated
in this book be ignored.
French door model (BM) –
refrigerator compartment
Top LED light
Spillsafe™ slide away shelf
3 Adjustable door bins
4 Bottle caddy
5 Rear LED light
6 Deli compartments
7 Crisper humidity controls
8 Crisper bins
9 Dairy compartments
10 Adjustable Spillsafe™ glass shelf
11 Bottle bin
12 Bottle twist holder
13 Freezer LED light
14 Adjustable rollers
15 Deodoriser
The electronic touch control is
located inside the refrigerator.
French door model (BM) –
freezer compartment
Twist & serve ice
Freezer storage tray
3 Ice bin with scoop (inside
freezer drawer)
4 Top freezer drawer on telescopic
extension slides
5 Removable bottom freezer
drawer mounted on pull out
freezer door
Note: Product illustrations demonstrate various features
but may not be completely in line with current products.
Installing your new appliance
Adequate ventilation around your refrigerator
The diagram below shows the recommended airspace
to allow for ventilation of your refrigerator.
If 5 mm side clearance, the fridge cabinet must sit at least
5 mm proud of kitchen cabinetry for doors to open.
A 5 mm side clearance requires 50 mm rear clearance and
50–90mm clearance above. If you don’t have a cupboard
with a rear gap, the recommended clearance area on top
increases from 50mm to 90mm (x) and from 32mm to
72mm (y). When positioned in a corner area, spacing of
at least 300mm on the sides will allow the doors to open
enough to enable the removal of bins and shelves.
(Rear gap)
The rollers are designed for forward or backward
movement only. They are not castors. Moving the
refrigerator sideways may damage your floor and
the rollers.
1. Roll the refrigerator into place.
2.The top of the refrigerator should be tilted back by
10mm (see diagram on left).
3.If the refrigerator isn’t tilted back, you can adjust the
two front rollers by turning the large, plastic roller nut.
(see diagram below). One turn of the nut increases the
height of the refrigerator by 10mm. If you have difficulty
turning the roller nut, have someone tilt the refrigerator
back, so you have better access. Alternatively, you
can access the rollers from the side, using a flat
screwdriver. (See diagram below).
Large plastic
roller nut
NOTE: Doors are designed to sit proud of cabinetry
(not flush). The clearances shown above are the
recommended minimum clearances. The clearance at
the rear must not exceed 75mm.
Installing your refrigerator
Your new refrigerator should arrive with the front adjustable
rollers wound down, to tilt the top backwards by about
10mm from upright. This will allow your freezer drawer
to self-close, providing a consistent closed seal.
4.Check the alignment of the refrigerator to the
surrounding cupboards to see if it is level. You can
adjust the level with the rollers as detailed in step 3.
Aligned to
ie. even gap
Top of refrigerator
is level ie. horizontal
Adjust front rollers
for uneveness of floor
eg. wind this roller
down or up
Height adjustable
front rollers
Fixed rear
5. After you have tried Step 3 and 4, and still find your
refrigerator rocks from corner to corner, it means your
floor is uneven. Find a piece of plastic or hardboard
etc. and pack it firmly under the rear roller.
6. On certain floor surfaces the refrigerator may roll
forward during operation. Where provided a “Roller
Stop” can be placed under the front rollers. If roller
stop is required, please contact Customer Service
(details on back page) and quote part no. 1448845.
Roller Stop
Installing your new appliance
7.You may now need to fine-tune the installation by
repeating Steps 3, 4 and 5.
8.Clean your refrigerator thoroughly following the
instructions on page 13 and wipe off any dust that has
accumulated during shipping.
9.Plug your refrigerator straight into its own power point
and never use a double adapter. If you need to roll the
refrigerator to get to the plug, remember to raise the
stability foot first.
10.Before you put any food in your refrigerator, it’s
recommended you leave it on for 2 or 3 hours to
check it is running properly.
Congratulations! You have successfully installed your
new refrigerator.
Initial start-up
Refrigerators work by transferring heat from the food inside
to the outside air. This operation makes the back and
sides of the refrigerator (particularly at start-up) feel warm –
which is normal.
A cooling coil is located behind the rear wall of the freezer
section. This coil cools and removes moisture from the
air inside.
Avoid placing food against the air vents in the refrigerator,
as it affects efficient circulation of the air inside the
compartment. If the door is opened frequently, a light
frosting will occasionally occur on the freezer’s interior.
This is normal and will clear after a few days. If the freezer
door is accidentally kept open, a heavy frost will coat the
inside walls and should be removed.
Your new refrigerator uses a high-speed compressor,
along with other energy-efficient components, which may
make unusual sounds. These sounds simply indicate your
refrigerator is working how it should. They include:
• Compressor running noises;
• Air movement noise from the small fan motor;
• A gurgling sound, similar to water boiling;
• A popping noise, heard during automatic defrosting;
• A clicking noise, prior to compressor start-up.
Further details can be found on page 14.
Electronic display controls
The electronic display panel consists of an LCD display
with black backlighting and 6 touch buttons. When the
power is first turned on, the display, with backlighting,
will activate.
If no buttons have been pressed and the fridge door
closed the backlighting will turn off after 30 seconds.
Controlling the temperature
We recommend that when you start your refrigerator for
the first time, the temperature for the refrigerator is set to
3°C and the freezer to -18°C. If you want to change the
temperature, follow the instructions below. Make only
small adjustments and wait 24 hours to see if it’s correct.
Checking the softness of ice cream is a good indication
if your freezer is the right temperature, while feeling the
coldness of water kept in the refrigerator is a good way
of checking the temperature of the food compartment.
NOTE: When you set a temperature, you set an
average temperature for the whole refrigerator cabinet.
Temperatures inside each compartment may vary,
depending on how much food you store and where you
place it. High or low room temperature may also affect
the actual temperature inside the refrigerator.
If no button has been pressed for some time there
may be a delay of up to 2 seconds before the display
responds, this is normal and is a part of the display
design to reduce the chance of accidental changes.
the freezer temperature
Press the freezer button to make the freezer colder in 1°C
steps. Once the maximum of -23°C is reached, the display
will return to -14°C with the next press of the button.
The bar graph gets smaller with colder freezer settings.
eco/ refrigerator temperature
Changing vacation
Press the fridge button to make the refrigerator colder in
1°C steps. Once 0°C is reached, the display will return to
7°C with the next button press. The bar graph gets smaller
with colder refrigerator settings.
Fast freeze function
Use the fast freeze function when you add a large amount
of food to thefridge
freezer compartment. This freezes the
food quickly but does not affect the temperature in the
refrigerator compartment.
To use this function, press the fast freeze button once.
An animated icon will light up. The fast freeze function will
now operate for 90 minutes. If you want to turn the fast
freeze function off before 90 minutes have passed, simply
press the fast freeze button again. The icon will disappear
and the freezer will return to normal operation.
Freezer temperature alarm
If the alarm sounds for no apparent reason, check whether
is keeping the door fridge
open. If the freezer becomes
too warm due to the freezer door being left open or warm
food being placed too close to the temperature sensor,
a buzzer will sound.
The icon adjacent to the alarm reset button, the freezer
set temperature and bar graph will all flash, until the
alarm reset button is pressed. Once pressed, the alarm
disable icon adjacent to the alarm button will illuminate
for 50 minutes, or until the temperature drops to an
acceptable level.
Make sure nothing is holding the freezer door open and
move any warm food away from the temperature sensor.
If the freezer is still too warm after 50 minutes, the alarm
will sound again, indicating that something may be wrong
with the refrigerator.
NOTE: The freezer temperature alarm can be reset for
12 hours by pressing the alarm reset button continuously
for 10 seconds.
Door alarm
If the fridge or freezer door is left open for more than two
minutes, the alarm will buzz and an arrow pointing to an
open door will flash, along with the temperature setting
and bar graph.
If you want to leave the door open while you load the
refrigerator, you can turn the alarm off for 8 minutes by
pressing the alarm reset button.
If the fridge door is left open for more than 30 minutes, the
light will automatically turn off to save energy. To turn the
light back on simply close and reopen the door again.
Electronic display controls
Child Lock
• Eco mode
freezer fridge
Press and hold the freezer and fridge buttons together
to activate the child lock. This will disable the display
to prevent accidental changes to settings. To turn the
child lock off, press and hold the freezer and fridge
buttons together.
Drinks chill timer
The drinks chill timer is used to quickly chill a bottle.
Place the bottle in the freezer and the timer can be set
for a minimum of 5 minutes to a maximum of 30 minutes.
To set, simply press the drinks chill button repeatedly for
the number of minutes (in 5-minute intervals). Once set,
an animated icon appears beside the drinks chill button,
with a timer that counts down one minute at a time.
You can change the time or turn the timer off even alarm
the countdown has started. A buzzer will tell you when the
time is finished and the icon will flash until the alarmdrinks
button is pressed.
If your drink is not cold enough, reset the drinks chill
function (remembering the drink is already partially chilled).
Suggested chilling times:
• 10 minutes for cans of drink
• 20 minutes for bottles of wine
• 30 minutes for bottles of soft drink.
Energy efficiency
Your refrigerator has been designed to be energy-efficient
and can operate in three modes: Normal, Eco and Vacation.
• Normal mode
Normal mode is used when the refrigerator door is
often opened. It’s the default mode of your refrigerator.
Eco mode
can be used if you don’t open your
refrigerator door a lot. It is activated in one of two ways:
– by manually pressing the eco/holiday button once
when in normal mode, or,
– automatically activates after 30 hours if the
refrigerator door has not been opened.
The leaf icon will appear on the electronic display when
eco mode is on. If eco mode is activated automatically,
the refrigerator will revert to normal mode once the
refrigerator door is opened. If eco mode is entered
manually, opening the door will not revert it back to normal
mode. To exit eco mode, simply press the eco/holiday
button until the word “normal” is displayed.
Use Eco mode when you’re not using the refrigerator
all the time (eg. as a long-term storage refrigerator).
If the door is going to be opened a lot, switch back to
normal mode.
Remember, if eco mode is turned on manually, it won’t
switch off automatically.
• Vacation
Use thisfridge
button when you go on vacation or leave the
house for long periods. The refrigerator minimises
defrosting to save energy but maintains your
temperature settings. To put the refrigerator into
vacation mode, press the eco/vacation mode button
until the aeroplane icon appears. The vacation mode
will operate until the button is pressed again or the
refrigerator door is opened.
NOTE: Opening the freezer drawer won’t effect the
operation of either Eco or Vacation modes.
Eco and Vacation Modes minimise defrosting to save
energy, while maintaining your temperature settings.
Other special refrigerator features
• Independent control of the compressor and fan to
provide the best performance.
• Extra cooling depending on the number of times the
door is opened.
• Automatically adjusts defrost time when the door is not
frequently opened.
NOTE: Display malfunctions may be due to brief power
supply interruptions. If this occurs, turn the refrigerator
off at the power point and wait 5 minutes. The
refrigerator pressure will need time to equalise before
you turn the refrigerator on again.
Using your appliance
This section tells you how to make the most of the many
useful features – cleaning instructions can be found on
page 13.
Crisper bin
Humidity control
Use the crisper bin to store vegetables, fruit or
smallgoods. Change the humidity by sliding the
humidity control.
• Storing vegetables
Only store vegetables in the crisper bin and remember
to set the humidity control to more
humid (closed).
• Storing fruit & smallgoods
Store fruit and small goods in the crisper bin and
remember to set the humidity control to less
humid (open).
• Removal (on telescopic extension slides)
Remove the door bins, then remove the crisper
bin(s) by pulling forward, then up and forward again,
lifting the bin off the slides. Push the slides back into
the refrigerator.
Never close the door while the telescopic slides
are extended. It may damage the slide and/or the
refrigerator or cause the slide to become disengaged
from the refrigerator.
To clean the crisper cover, simply wipe with a damp
cloth and warm soapy water. Never immerse the cover
in water, as this could affect the operation of the slide.
To refit crispers
1. With the runners pushed in all the way.
2. Slide the bin into place over the telescopic slides and
under the shelf. Push the bin in until it stops, noting
that the bin will not be closed all the way.
3. Open the bin to access the finger tabs at the ends on
each side of the bin. Use your thumb and forefinger to
lift the bin over the end of the slide and clip in place.
4. Fully close the bin.
Never store solvents or flammable materials like nail
polish remover or lighter fluid inside your refrigerator.
They will affect the life of the plastic components and
may taint stored food.
Door storage bins
Door storage bins adjust to meet different storage needs.
All the door bins are completely removable for cleaning.
If you want to remove or adjust a bin, lift it over the support
lugs on the inner door panel. To replace, push the bin
down over the support lugs to lock it in place.
Dairy compartment
Use the dairy compartment to store foods like butter,
margarine and cheeses. The compartment is slightly
warmer than the rest of the refrigerator compartment,
while the lid provides protection against odours.
Deli compartment
Use the deli compartment to store foods like small goods,
fresh or cooked meat and cheese, or as an additional
crisper. The deli compartment will reduce strong food
odours from creeping into the rest of the refrigerator.
To remove the deli compartment, pull it forward, then lift it
up and pull it further forward.
Bottle caddy
The bottle caddy is made of stainless steel. It is used to
store various types of bottles like wine or beer. Bottles
should be stored with the bottom end towards the back
of the refrigerator.
Using your appliance
Freezer drawers
The drawer is mounted on telescopic extension slides,
to enable full access to the contents. A clear plastic front
provides easy visibility.
To remove the drawer for cleaning,
1. Empty food from the drawer.
2. Remove the drawer by pulling it forward and lifting
the front to unhook it from the slides. Once you have
removed the drawer, ensure the slides are pushed
back so they are fully closed.
Never close the door while the telescopic slides
are extended. This may damage the slide and/or
refrigerator or cause the slide to become disengaged
from the refrigerator.
To replace the drawer
1. With the telescopic slides pushed in all the way.
2.Slide the drawer into place over the slides and push
the bin in until it stops. The bin will not be closed all
the way.
3.Open the bin to access the finger tabs at the ends of
the telescopic slides, on each side of the bin. Using
your thumb and forefinger, lift the bin over the end
of the slide and clip in place. If the drawer is not fully
engaged on the slide, it’s possible the drawer won’t
stay on the slide if fully extended.
The end of slide must
be clipped into place
4.Fully close the bin.
When replacing the drawers after cleaning, we
recommend fitting the freezer bottom bin first.
Freezer bottom bin
To remove the bin, pull the drawer out until it is open all the
way then lift bin out from the front of the bin. When refitting
insert the rear of the bin first then lower into position.
Spillsafe™ glass shelves
Spillsafe™ glass shelves keep spills on the shelf. A shelf
retaining system minimises accidental movement of
shelves and they can be adjusted to various heights.
Spillsafe™ glass shelves are not to be used as slide out
To remove the shelves, gently pull them forward until the
shelf comes clear of the shelf guides. To return the shelf,
make sure there is nothing behind that may obstruct
movement. Gently push the shelf into the cabinet and
back into position.
Using your appliance
Bottle twist holder
The bottle twist holder is used to prevent bottles from
falling over. The bottle twist holder consists of two parts,
a sliding front, and a rotating retainer ring.
The bottle twist holder can be used in two positions:
• Horizontal
When the bottle twist holder ring is horizontal, any item
that fits within the ring can simply be placed inside it.
Slide away glass shelf (where fitted)
This shelf can be used either as a full depth shelf or when
tall items need to be stored at the front of the appliance it
can be collapsed to half its original depth.
To collapse the shelf:
1.Pull the front half of the shelf forward.
• Vertical
When the bottle twist holder ring is vertical, it is possible
to simply slide the bottle twist holder along the bottle
retainer bar until it is pushed up against a bottle.
2.Then, from the underside, lift the front half of the shelf
by raising the rear edge over the recessed
hook detail.
Hook detail
Note: The bottle should be constrained on the other side
by either the end of the bin or other adjacent bottles.
Twist Ice & Serve
To use, remove the tray, fill with water and place back in
the freezer. Once ice has formed (approximately 3 hours)
simply twist the knob at the front clockwise until the ice
drops into the bin below.
3.Pull the shelf forward and allow the rear to drop into
the side channels.
4.Push the front shelf backwards (3,4) until it reaches
the rear stops.
Repositioning the shelf:
The shelf can be repositioned within the appliance
unit by pulling the whole assembly out until the side panels
are free to pivot down, then pivoting the rear of the shelf
until the shelf is free from the liner runners. The shelf can
then be positioned in any of the runners. This is a very
useful feature if your appliance door happens to have
limited access.
LED lighting
Your refrigerator is fitted with long life LED lighting. In
the unlikely event the LED lights should fail, then the
LED lights should be serviced by the manufacturer, it’s
service agent or similarly qualified technician. Refer to
the warranty page for contact details.
When the door is left open for 15 minutes, the LED light will
dim to 50% brightness to conserve energy and prolong
the life of the LED. If the door is left open for a further 15
minutes, the light will automatically turn off. Close and
reopen the door again to turn the light back on.
Your appliance is fitted with a deodoriser to assist with the
removal of food odours inside your appliance. (Refer item
15). Odours are removed by absorption through the filter
by the normal operation of the appliance. Keeping food
covered and wrapping food with plastic wrap will also help
to reduce the odours inside your appliance.
Care and maintenance
Cleaning the appliance
Before cleaning: Turn appliance off at the power point,
then remove power cord from socket. This will make
sure there is no chance of getting an electric shock.
• Doors – stainless steel
This stainless steel has a special advanced protective
coating that eases the removal of marks such as
finger prints and water spots. To keep your stainless
steel appliance looking at its best, you should clean
it regularly. You should only clean the stainless steel
doors with luke-warm soapy water and a soft cloth,
rinsing with clean water and then wipe the surface
with clean water and a soft clean cloth to remove
soap residue.
• Doors – surface hardened acrylic
Clean outside of door only with the anti-static
cleaner supplied (ACL Staticide #2003). It is designed
to reduce dust accumulation on acrylic surfaces.
Alternatively, only use lukewarm soapy water and
a soft cloth, rinsing with clean water and then wipe the
surface with a soft clean cloth to remove soap residue.
• Interior
You should clean the appliance interior regularly. It will
be easiest to clean when the food supply is low. Wash
the interior with a soft cloth and use an unscented mild
soap with lukewarm water. Thoroughly dry all surfaces
and removable parts. Avoid getting water on appliance
controls. If you have taken out any removable parts,
replace them and switch the power on before restocking the appliance with food. Naturally, you
should keep the interior of your appliance hygienic by
promptly and thoroughly wiping up any food spills.
Don’t use a steam cleaner. If live components come
into contact with condensing steam, they may shortcircuit or cause an electric shock.
• Door seals
Take care to keep door seals clean. Sticky food and
drink can cause seals to stick to the cabinet and
tear when you open the door. Wash seal with a mild
detergent and warm water. Rinse thoroughly and dry.
Never use hot water, solvents, commercial kitchen
cleaners, aerosol cleaners, metal polishes, caustic
or abrasive cleaners, or scourers to clean this
appliance, as they will damage it. Many commercially
available cleaning products and detergents contain
solvents that will damage your refrigerator. Damage
to this product after delivery is not covered by your
warranty. When cleaning, use only a soft cloth with
an unscented mild soap and lukewarm water.
If you think something may be wrong with your refrigerator, you can carry out some easy checks before calling for service.
You may locate the problem, sparing yourself from inconvenience, saving time and money.
Refrigerator is not operating
When there is refrigerator/
freezer noise
If there are
odours inside
the refrigerator
When the motor seems to
run more than expected
If the temperature in the
refrigerator is too warm
If the temperature in the
refrigerator is too cold
If heavy frosting occurs in
the freezer
If water drips on the floor
Fridge does not exit
vacation mode
If the doors will not close
• Check that the power cord is plugged into the power outlet properly and that the outlet is switched ‘ON’.
• Try running another appliance from the power outlet. If no power is coming from the outlet you may have
blown a fuse or tripped a circuit of your household power supply.
• Try adjusting the temperature control to a slightly “colder” position.
• It is normal for the freezer fan NOT to operate during the automatic defrost cycle, or for a short time after
the appliance is switched on.
Modern refrigerators/freezers with increased storage capacity use high speed compressors. These can
provide a seemingly high level of sound which is quite normal. Normal operational sounds include:
• Occasional gurgling, similar to water boiling.
• Air flow noise (air circulates because of a small fan).
• A popping noise heard during automatic defrost.
• A clicking noise heard just before the compressor starts (this is just the automatic switching action of the
temperature control, turning the compressor on or off).
Other strange sounds may mean that you need to check and take action. For example, noises may mean that:
• The cabinet is not level.
• The floor is uneven or weak.
• Bottles are badly placed and rattling.
• There are vibrations from an object on top of or behind or beside the refrigerator.
• The back of the refrigerator cabinet is touching the wall.
Remember it is quite normal for noise to seem louder just after the refrigerator starts operating.
• The interior may need cleaning.
• Some foods produce odours.
• Some containers and wrapping can cause odours.
• Ask yourself if the odour started about the same time you started storing something unusual.
Your new refrigerator has a large fridge and freezer section to keep cool. So it is normal to frequently hear
the sound of the motor. However, to keep operation to a minimum check the following:
• Are doors kept open too long or too often?
• Are controls set too cold? See ‘Controlling the temperature’ on page 8.
• Have large amounts of warm food just recently been stored? Summer, festive seasons and holidays
usually mean a lot more work for your refrigerator.
• If the day is hot or the room is very warm, the refrigerator will need to run more than normal.
• The refrigerator will run more that normal just after you install it or when it has been turned off for a long time.
• Check that the appliance has enough clearance at the sides, back and top. Refer to the installation
instructions on page 6.
• Refer to ‘Controlling the temperature’ on page 8.
• You may have kept the door open too long or too frequently.
• Food containers or packaging may be holding a door open.
• Refer to ‘Controlling the temperature’ on page 8.
• Increase the temperature to avoid high energy consumption.
Make sure you fully close the freezer and fridge doors. If the doors are left open, a heavy frost will coat the
inside of the freezer. If a frost develops, remove it and take care to properly close the doors.
The defrost water tray, (located at the back or underneath of the cabinet) may not be properly positioned,
or the drain tube may not be properly positioned to direct water into this tray. You may need to pull the
refrigerator away from the wall to check the tray and tube.
Turn appliance off at the power point. Leave off for three (3) minutes for the memory to clear, then turn back on.
• Check whether the top of the refrigerator is tilted back 10-15mm to allow the doors to self close.
• Check whether something is holding the door open.
If you still require service
If you have a problem, and the problem persists after you
have made the checks mentioned above, contact your nearest Electrolux approved Service Centre or the dealer you
bought the refrigerator from. Be ready to quote the model number, 9-digit PNC and 8-digit serial number, which is stated on
the label inside the refrigerator compartment.
This document sets out the terms and conditions of the product
warranties for Electrolux Appliances. It is an important document.
Please keep it with your proof of purchase documents in a safe place
for future reference should you require service for your Appliance.
1. In this warranty
(a)‘acceptable quality’ as referred to in clause 10 of this warranty has
the same meaning referred to in the ACL;
(b)‘ACL’ means Trade Practices Amendment (Australian Consumer
Law) Act (No.2) 2010;
(c)‘Appliance’ means any Electrolux product purchased by you
accompanied by this document;
(d) ‘ASC’ means Electrolux’ authorised serviced centres;
(e)‘Electrolux’ means Electrolux Home Products Pty Ltd of 163
O’Riordan Street, Mascot, NSW 2020, ABN 51 004 762 341 in
respect of Appliances purchased in Australia and Electrolux (NZ)
Limited of 3-5 Niall Burgess Road, Mount Wellington, in respect
of Appliances purchased in New Zealand;
(f)‘major failure’ as referred to in clause 10 of this warranty has the
same meaning referred to in the ACL and includes a situation when
an Appliance cannot be repaired or it is uneconomic for Electrolux,
at its discretion, to repair an Appliance during the Warranty Period;
(g) ‘Warranty Period’ means:
(i)where the Appliance is used for personal, domestic or household
use (i.e. normal single family use) as set out in the instruction
manual, the Appliance is warranted against manufacturing
defects in Australia and New Zealand for 24 months and for the
Appliance’s compressor, condenser, evaporator and drier, an
additional 36 months parts only warranty applies, following the
date of original purchase of the Appliance;
(ii)where the Appliance is used for commercial purposes (including
being used to directly assist a business or where the Appliance is
used in a multi-family communal or share type environment), the
Appliance will then be warranted against manufacturing defects
in Australia for 3 months and in New Zealand for 3 months,
following the date of original purchase of the Appliance.
(h)‘you’ means the purchaser of the Appliance not having purchased
the Appliance for re-sale, and ‘your’ has a corresponding meaning.
2.This warranty only applies to Appliances purchased and used in Australia
or New Zealand and is in addition to (and does not exclude, restrict, or
modify in any way) any non-excludable statutory warranties in Australia
or New Zealand.
3.During the Warranty Period Electrolux or its ASC will, at no extra charge
if your Appliance is readily accessible for service, without special
equipment and subject to these terms and conditions, repair or replace
any parts which it considers to be defective. Electrolux or its ASC may
use remanufactured parts to repair your Appliance. You agree that
any replaced Appliances or parts become the property of Electrolux.
This warranty does not apply to light globes, batteries, filters or similar
perishable parts.
4.Parts and Appliances not supplied by Electrolux are not covered by
this warranty.
5.You will bear the cost of transportation, travel and delivery of the
Appliance to and from Electrolux or its ASC. If you reside outside of the
service area, you will bear the cost of:
(a) travel of an authorised representative;
(b)transportation and delivery of the Appliance to and from Electrolux
or its ASC,
In all instances, unless the Appliance is transported by Electrolux or an
Electrolux authorised representative, the Appliance is transported at the
owner’s cost and risk while in transit to and from Electrolux or its ASC.
6.Proof of purchase is required before you can make a claim under
this warranty.
7.You may not make a claim under this warranty unless the defect claimed
is due to faulty or defective parts or workmanship. Electrolux is not liable
in the following situations (which are not exhaustive):
(a) the Appliance is damaged by:
(ii) misuse or abuse, including failure to properly maintain or service
(iii) normal wear and tear
(iv) power surges, electrical storm damage or incorrect power supply
(v) incomplete or improper installation
(vi) incorrect, improper or inappropriate operation
(vii) insect or vermin infestation
(viii)failure to comply with any additional instructions supplied with
the Appliance;
(b) the Appliance is modified without authority from Electrolux in writing;
(c)the Appliance’s serial number or warranty seal has been removed
or defaced;
(d)the Appliance was serviced or repaired by anyone other than
Electrolux, an authorised repairer or ASC.
8.This warranty, the contract to which it relates and the relationship
between you and Electrolux are governed by the law applicable where
the Appliance was purchased. Where the Appliance was purchased in
New Zealand for business purposes the Consumer Guarantee Act does
not apply.
9.To the extent permitted by law, Electrolux excludes all warranties and
liabilities (other than as contained in this document) including liability for
any loss or damage whether direct or indirect arising from your purchase,
use or non use of the Appliance.
10.For Appliances and services provided by Electrolux in Australia,
the Appliances come with a guarantee by Electrolux that cannot be
excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage. You are also entitled to
have the Appliance repaired or replaced if the Appliance fails to be of
acceptable quality and the failure does not amount to a major failure.
The benefits to you given by this warranty are in addition to your other
rights and remedies under a law in relation to the Appliances or services
to which the warranty relates.
11.At all times during the Warranty Period, Electrolux shall, at its discretion,
determine whether repair, replacement or refund will apply if an
Appliance has a valid warranty claim applicable to it.
12.For Appliances and services provided by Electrolux in New Zealand,
the Appliances come with a guarantee by Electrolux pursuant to the
provisions of the Consumer Guarantees Act, the Sale of Goods Act and
the Fair Trading Act.
13.To enquire about claiming under this warranty, please follow these steps:
(a)carefully check the operating instructions, user manual and the terms
of this warranty;
(b) have the model and serial number of the Appliance available;
(c) have the proof of purchase (eg an invoice) available;
(d) telephone the numbers shown below.
14.You accept that if you make a warranty claim, Electrolux and its ASC
may exchange information in relation to you to enable Electrolux to meet
its obligations under this warranty.
Important Notice
Before calling for service, please ensure that the steps listed in point 13 above have been followed.
or to find the address of your nearest
state service centre in Australia
Please call 13 13 49
For the cost of a local call (Australia only)
or to find the address of your nearest
authorised service centre in New Zealand
Free call 0800 10 66 10
(New Zealand only)
or to find the address of your nearest
state spare parts centre in Australia
Please call 13 13 50
For the cost of a local call (Australia only)
or to find the address of your nearest
state spare parts centre in New Zealand
Free call 0800 10 66 20
(New Zealand only)
Electrolux Home Products Australia
telephone: 1300 363 640
1800 350 067
Electrolux Home Products New Zealand
telephone: 09 573 2384
09 573 2221
The Thoughtful Design Innovator.
Do you remember the last time you opened a gift that made you say
“Oh! How did you know? That’s exactly what I wanted!” That’s the kind
of feeling that the designers at Electrolux seek to evoke in everyone who
chooses or uses one of our products. We devote time, knowledge, and
a great deal of thought to anticipating and creating the kind of appliances
that our customers really need and want.
This kind of thoughtful care means innovating with insight. Not design for design’s
sake, but design for the user’s sake. For us, thoughtful design means making
appliances easier to use and tasks more enjoyable to perform, freeing our
customers to experience that ultimate 21st century luxury, ease of mind. Our aim
is to make this ease of mind more available to more people in more parts of their
everyday lives, all over the world. So when we say we’re thinking
of you, you know we mean just that.
The “Thinking of you” promise from Electrolux goes beyond meeting the needs of
today’s consumers. It also means we’re committed to making appliances safe for
the environment—now and for future generations.
Electrolux. Thinking of you.
Share more of our thinking at www.electrolux.com.au or www.electrolux.co.nz
P/No. 1461408
© 2013 Electrolux Home Products Pty Ltd
ABN 51 004 762 341
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