A Note To You * Important Safety Instructions 3 Parts And Features 6 Using Your Range Caring For Your Range 7 ,’ If You Need Assistance Or Service 25 Warranty 28 I-;sOO-253-1301 In the U.S.A., cell us with questions or comments. STANDARD-CLEANING TO THE INSTALLER: PLEASE LEAVE THIS INSTRUCTION BOOK WITH THE UNIT. TO THE CONSUMER: PLEASE READ AND KEEP THIS BOOK FOR FUTURE REFERENCE. GAS RANGES MODELS SF3000SY/EY SF304BSA SF302BSA/BEA 8SF302PSY A Note To You Thank you for buying a Whirlpool@ appliance. Because your life is getting busier and more complicated, Whirlpool ranges are easy to use, save time, and help you manage your home better. To ensure that you will enjoy years of trouble-free operation, we developed this Use and Care Guide. It is full of valuable information on how to operate and maintain your appliance properly and safely. Please read it carefully. Also, please complete and mail the Ownership Registration Card provided with your appliance. This will help us notify you about any new information on your appliance. Your safety is important to us. This guide contains safety symbols and statements. Please pay special attention to these symbols and follow any instructions given. Here is a brief explanation of the use of each symbol. This symbol will help alert you to such dangers as personal injury, burns, fire and electrical shock. This symbol will help you avoid actions which could cause product damage (scratches, dents, etc.) and damage to your personal property. 0 z @ \.: @ *ALL RANGES CAN TIP .INJURY TO PERSONS COULD RESULT. .INSTALL ANTI-TIP DEVICES PACKED WITH RANGE. *SEE INSTALLATION INSTRUCTIONS. For more information, see the “The anti-tip brackets” on page 16. Our Consumer Assistance Center number, toll-free, 24 hours a day (for U.S.A. only). 1-800-253-l 301, is If you ever have a question concerning your appliance’s operation, or if you need service, first see “If You Need Assistance Or Service” on page 25. If you need further help, feel free to call our Consumer Assistance Center or an authorized Whirlpool service company. When calling, you will need to know your appliance’s complete model number and serial number. You can find this information on the model and serial number plate (see diagram on page 6). For your convenience, we have included a handy place below for you to record these numbers, the purchase date from the sales slip and your dealer’s name and telephone number. Keep this book and the sales slip together in a safe place for future reference. Model Number Dealer Name Serial Number Dealer Phone Purchase 2 Date _ Important READ Safety Instructions AND SAVE THESE INSTRUCTIONS Gas ranges have been thoroughly tested for safe and efficient operation. However, as with any appliance, there are specific installation and safety precautions which must be followed to ensure safe and satisfactory operation. To reduce the risk of fire, electrical shock, injury to persons, or damage when using the range, follow basic precautions, including the following: WARNING: If the information in this manual is not followed exactly, fire or explosion could result causing property damage, personal injury or death. a Do not store or use gasoline or other flammable the vicinity of this or any other appliance. in vapors and liquids WHAT TO DO IF YOU SMELL GAS: l l l l Do not try to light any appliance. Do not touch any electrical your building. switch; do not use any phone in Immediately call your gas supplier from a neighbor’s Follow the gas supplier’s instructions. If you cannot reach your gas supplier, Installation and service must be performed service agency or the gas supplier. phone. call the fire department. by a qualified installer, General .Install or locate the range only in accordance with the provided Installation Instructions. The range must be installed by a qualified installer. The range must be properly connected to the proper gas supply and checked for leaks. The range must also be properly connected to electrical supply and grounded. *Gas fuels and tt- eir use in appliances can cause minor exposures to benzene, formaldehyde, carbon monoxide and soot, primarily from incomplete combustion. Significant exposure to these substances could cause cancer or reproductive harm. Properly adjusted burners with a blue, rather than a yellow, flame will minimize incomplete combustion. Venting with a hood or an open window will further minimize exposure. continued on next page 3 1Do not store things children might want above the range. Children could be burned or injured while climbing on it. 1Do not leave children alone or unattended in area where the range is in use. They should never be allowed to sit or stand on any part of the range. They could be burned or injured. 1Do not operate the range if it is damaged or not working properly. t Do not use the range for warming or heating the room. Persons could be burned or injured, or a fire could start. I Do not attempt to light the oven burner on electric ignition models during a power failure. Personal injury could result. Reset oven controls to the off position in the event of a power failure. BUse the range only for its intended use as described in this manual. ‘\ 6% l l l l l l 6 Do not touch surface burners, areas near surface burners or interior surfaces of oven. Areas near surface burners and interior surfaces of an oven become hot enough to cause burns. During and after use, do not touch, or let clothing or other flammable materials contact surface burners, areas near surface burners or interior surfaces of oven until they have had sufficient time to cool. Other surfaces of the range, such as the oven vent opening, the surface near the vent opening, the cooktop, and the oven door, could also become hot enough to cause burns. 4 l l l Do not wear loose or hanging garments when using the range. They could ignite if they touch an open flame and you could be burned. Use only dry potholders. Moist or damp potholders on hot surfaces could result in burns from steam. Do not let potholder touch an open flame. Do not use a towel or bulky cloth for a potholder. It could catch on fire. Keep range vents unobstructed. Do not heat unopened containers. They could explode. The hot contents could cause burns and container particles could cause injury. Do not store flammable materials on or near the range. The fumes could create an explosion and/or fire hazard. Do not use the oven for storage. Do not use aluminum foil to line area around surface burners, oven bottom, or any other part of the range. Use aluminum foil only as recommended in this manual. Never use a match or other flame to look for a gas leak. Explosion and injury could result. Know where your main gas shutoff valve is located. When l using the cooktop Make sure the utensils you use are large enough to contain food and avoid boilovers and spillovers. Heavy splatterin! or spillovers left on a range could ignite and burn you. Pan size is especially important in deep fat frying. l l Check to be sure glass cooking utensils are safe for use on the range. Only certain types of glass, glass-ceramic, ceramic, earthenware or other glazed utensils are suitable for cooktops without breaking due to the sudden change in temperature. Never leave surface burners unattended at high heat settings. A boilover could result and cause smoking and greasy spillovers that could ignite. l Do not use water on grease fires. Never pick up a flaming pan. Smother flaming pan by covering with a well-fitted lid, cookie sheet OI flat tray. Flaming grease outside of pan #;an be extinguished with baking soda or if available, a multipurpose dry them cal or foam-type extinguisher. Care and cleaning l l Turn pan handles inward, but not over other surface burners. This will help reduce the chance of burns, igniting of flammable materials, and spills due to bumping of the pan. Do not use decorative covers or trivets over the surface burners. When l l using the oven Always position the oven rack(s) in desired location while oven is cool. Use care when opening oven door. Let hot air or steam escape before removing or replacing food. Grease @Grease is flammable. Do not allow grease to collect around cooktop or in vents. Wipe spillovers immediately. Do not clean door heat seal. It is essential for a good :,eal. Care should be taken not to rub, damage or move the seal. Clean only parts recommended in this Use and Care Guide. l Do not repair or replace any par-l of the range unless specifically recommended in this manual. All other servicing should be referred to E qualified technician. *Any additions, #:hanges or conversions required in order for this appliance to satisfactorily meet the application needs must be made my a Whirlpool@ service company or QL alified Agency. ‘On some mode Is, disconnect the electrical supply before servicing the range. On all rr’odels, disconnect the gas supply at the shutoff valve near the range before servicing. l - READ AND SAVE SAVE THESE INSTRUCTIONS - 5 Parts And Features This section contains captioned illustrations of your range. Use them to become familiar with the location and appearance of all parts and features. Oven vent Backguard -(varies with model) t- ‘I\- Surface burners and grates Control Model and serial number plate (under cooktop) Anti-tip Broiler _ Oven burner (not shown) brackets drawer Control panel Right rear control knob Surface burner markers I Left rear control knob 6 panel I Left front control knob I Oven temperature control Right front control knob Using Your Range In This Section Using the surface burners racks and pans . .. .. .. . .. .. . .. 9 Positioning For best air circulation Lighting Page . . . .. .. .. .. . .. . ..7 standing .. . .. . .. .. .. . .. .. . .. . 10 pilots . .. .. . .. .. . .. .. . .. . 11 . . .. . ..#........................ 12 Baking/roasting Page Adjusting the oven temperature control . .. . .. . .. .. ...I................................ Broiling 13 .. . .. .. . .. .. . .. .. s. . .. .. . .. m. . .. . .. .. .. . . .. ... 14 Energy saving tips . . .. .. . .. m. .. . . .. .. .. .. . .. .. 15 The oven vent ..,...,.........,.................. The anti-tip brackets 15 . . .. .. . .. .. . .. . .. .. .. .. . 16 To obtain the best cooking results possible, you must operate your range properly. This section gives you important information for efficient and safe use 01 your range. Using the surface burners Your range is equipped with either standing pilots or electric ignitors. Standing pilots must be lit initially with a match following the directions on page 11. The pilot light will remain lit when the burners are turned off. To turn a burner on again, just push in and turn the control knob counterclockwise to LITE and the burner will light. Electric ignitors automatically light the burners each time the control knob is turned to LITE. Push in the control knob and turn counterclockwise to the LITE position. On electric ignitor models, the clicking sound is the ignitor sparking. Visually check that burner has lit. After the burner lights, turn the control knob to the desired setting. You can set the control knob anywhere between HI and LO. Surface burner Push in and turn markers The solid dot in the surface burner marker shows which surface burner is turned on by that knob. Burner heat settings Use correct burner heat settings (see next page). If the heat setting is too high, it can: l Char bacon and cause curling. l Make eggs tough and crisp at the edges. l Toughen liver, fish and seafood. l Scorch delicate sauces and custards. l Cause a boilover. 7 Until you get used to the settings, use the following as a guide. For best results, start cooking at the high setting; then turn the control knob down to continue cooking. -..- -- -- -._--___ : - -.- -! SETTING RECOMMENDED USE 1 . __-.-- ._.- -- -- ._.__ -_.LITE . To light the burner. After the f \ burner lights, turn control back to a desired setting. f - _- ._.-----_-___ HI a To start foods cooking. /! e To bring liquids to a boil. -- --.----c. --_ ’ Medium . To hold a rapid boil. a To fry chicken or pancakes. l For gravy, pudding and icing. . To cook large amounts of I vegetables. ‘L.------~--_. . To keep food warm until LO ready to serve. I --. NOTE: Do not cook with the control in the LITE position. In case of a prolonged failure power Surface burners with electric ignitors can be manually lighted. Hold a lit match near a . . . . .. ourner ana slowly turn tne control knob on until the burner lights. After the burner lights, turn the control knob to the desired setting. Power failures will not affect standing pilots. Do not attempt to operate an electric ignition oven during a power failure. Burn, Fire and Explosion Hazard . Burner flame should not extend beyond the edge of the cooking utensil. The flame could burn you and cause poor cooking results. . Be sure all control knobs are turned to OFF when you are not cooking. Someone could be burned or a fire could start if a burner is accidentally left ON. . If the flame should go out while cooking, or if there is a strong gas odor, turn the burners OFF. Wait five minutes for the gas odor to disappear before relighting burner. If gas odor is still present, see safety note on page 3. Failure to follow these precautions could result in explosion or fire. Product Damage Hazard Do not leave an empty utensil, or one which has boiled dry, on a hot surface burner. The utensil could overheat and could damage the utensil or cooking product. Cookware tips No one brand of cookware is best for all people. Knowing something about pan materials and construction will help you select the correct cookware for your needs. . NOTE: For best results and greater fuel efficiency, use only flat-bottomed cookware in good condition. -The pan should have straight sides and a tight-fitting lid. . Choose medium to heavy gauge (thickness) pans that are fairly lightweight. *The pan material (metal or glass) affects how fast heat transfers from the surface burners through the pan material and how evenly heat spreads over the pan bottom. Choose pans that provide the best cooking results. . Handles should be made of a sturdy, heatresistant material and be securely attached to the pan. l l l Pans should be easy to clean. Check to be sure there are no crevices, rough edges or areas where food might collect. Be sure pans do not tip, whether they are full or empty. Use cookware only as it was intended to be used. Follow pan instructions. This is very important for glass cookware because some should be used only in the oven. Other pans are marked as flameware and may be used on the surface burners. Home l l l racks Frozen pies, large roasts, turkeys Angel most yeast roles, RACK POSITION 1st or 2nd rack guide from bottom and bundt cakes, 2nd rack guide quick breads, from bottom breads, cassemeats Cookies, biscuits, muffins, cakes, nonfrozen pies For best results, use a canner which can be centered over the surface burner. Do not place canner on two surface burners at the same time. Too much heat will build up and will damage the cooktop. Start with hot water. This reduces the time the control IS set on high. Reduce heat setting to lowest position needed to keep water boiling. Refer to your canner manual for specific instructions. and pans For baking/roasting with one rack, place the rack so the top of the food will be centered in the oven. Rack placement for specific foods: FOOD information The larger diameter of most water-bath or pressure canners combined with high heat settings for long pleriods of time can cause damage to the cooktop. To protect your range: l Positioning canning 2nd or 3rd rack guide from bottom When baking on two racks, arrange racks on first and third rack guides from bottom. Personal Injury Hazard *Always position oven rack(s) in desired location before turning oven on. Be sure the rack(s) is level. l If rack(s) must be moved while oven is hot, use potholders or oven mitts to protect hands. l Do not place iiems on the open oven door. l Be careful when installing and removing large food items from extra roasting rack position. Food will be close to hot surfaces, including oven bottom and sides. Failure to follow the above precautions could result in personal injury. continued on next page g Extra oven rack (roasting rack) position When roasting food too large to be placed in oven with rack in lowest position, place rack on bottom of oven. For proper roasting, follow these guidelines: l The rack must be level. l Use adequate amount of liquid (meat juices or water) so food does not get overdone. l Do not try to pull rack out over door. Rack will be at the same level as door when door is opened. For best air circulation Hot air must circulate around the pans in the oven for even heat to reach all parts of the oven. This results in better baking. l Place the pans so that one is not directly over the other. l For best results, allow 1l/2-2 inches (4-5 cm) of space around each pan and between pans and oven walls. There must be a minimum space of 1 inch (2.5 cm). l Use only one cookie sheet in the oven at one time. Use the following as a guide to determine where to place the pans: One pan Place in the center of the oven rack. Two pans Place in opposite corners of the oven rack. Three or four pans Place in opposite corners on each oven rack. Stagger pans so no pan is directly over another. !O III f \ Extra oven rack position Lighting (models standing SF3OOOSY, SF304BSA, To light range pilots SF302BSA and BSF302PSY) pilots: 1. Make sure all controls are turned off. 2. Remove the surface burner grates from the cooktop. Lift the cooktop. (See “Liftup cooktop” on page 16.) 3. To light, hold a lit match over the pilot light located between the front and back burners. The pilot flame should be l/4 to % in (.6-l cm) high. 4. If the pilot flame needs adjustment, turn the pilot adjustment screw midway down the length of the manifold pipe, behind the control panel. 5. Lower the cooktop and replace the grates before using the surface burners. To light oven burner pilot: 1. Make sure the Oven Temperature Control is turned off. 2. Remove the oven bottom (see “Removing the oven bottom” on page 21). Then unscrew the burner baffle located on the burner (see Installation Instructions for more information about the baffle). 3. Hold a lit match over the oven burner pilot located at the rear of the burner. 4. After the oven burner pilot is burning steadily, check burner lighting by turning the Oven Temperature Control to a temperature above 140°F (60°C). The burner will take 50-60 seconds to light. 5. Replace the burner baffle and oven bottom. Baking/roasting Do not attempt to light the oven burner on electric ignition models during a power failure. See “Important Safety Instructions” on page 4 for more information. NOTE: 1. Position the rack(s) properly before turning on the oven. To change rack position, lift rack at front and pull out. For further information, see “Positioning racks and pans” on page 9. 2. Push in and turn the Oven Temperature Control counterclockwise to the baking/ roasting temperature you want. The oven burner will automatically light in 50-60 seconds. 3. When baking, preheat the oven for 10 minutes. Put food in the oven. NOTES: l l Do not preheat when roasting or cooking items such as casseroles. Do not place food directly on the oven bottom. 4. During baking/roasting, the oven burner will turn on and off to maintain the temperature setting. 5. When baking/roasting is done, turn the Oven Temperature Control clockwise to OFF. 12 Adjusting the oven temperature control Oven temperature controls will gradually shift after years of use. So, even though your new oven is properly adjusted to provide accurate temperatures, it may cook faster or slower than your old oven. If, after using the oven for a period of time, you are not satisfied with the temperature settings, you can adjust them by following these steps: 1. Make sure the Oven Temperature Control Knob is turned to the off position. Pull knob straight off and flip it over. 2. Loosen the locking screws inside the control knob. Note the position of the notches. 3. To lower the temperature, hold knob handle firmly and move the tooth a notch clockwise. Each notch equals about 20°F (11°C). 4. To raise the temperature, hold knob handle firmly and move the tooth a notch counterclockwise. Each notch equals about 20°F (11 “C). To lower Notches Tooth 5. Tighten the locking screws and replace the control knob. 13 Broiling The broiler drawer is located below the oven door. Always broil with the oven door closed. 1. Pull the broiler drawer open and tilt the door panel down. 2. Place broiler pan grid so grease can drain down ribbing and through slots into lower part of the broiler pan. See picture. 3. Before the broiler is turned on, place food on broiler pan and position the broiler pan at one of the three levels. 4. Close broiler drawer. 5. Push in and turn the Oven Temperature Control counterclockwise to BROIL. The broiler will automatically light in 50-60 seconds. 5. When broiling is done, turn the Oven Temperature Control clockwise to OFF. NOTE: Do not preheat the broiler before using. Completely close the broiler drawer during broiling. 14 Drain slot Rib Front Energy saving tips Although the energy used for cooking is usually a very small percentage of the total energy used in the home, cooking energy can be used efficiently. Here are some tips to help you save energy when using your cooking product: l Use pans with flat bottoms, straight sides and tight-fitting lids. l Cook with a minimum of liquid or fat to help shorten cooking time. l Preheat pans only when recommended and for the shortest time possible. l Stat-l food on higher heat settings, then set surface burner control on low to finish cooking. l Use the more efficient surface burners instead of the oven when possible. l l l l l l Turn on the surface burner only after placing filled pan on the burner grate. “Oven peeking” may cause heat loss, longer cooking times and unsatisfactory baking results. Rely on your timer to keep track of the cooking time. Bake cakes, pies or cookies when oven is warm. Best time to bake is right after a meal has been cooked in oven. Preheat the oven no longer than necessary. Plan your meals for the most efficient use of the range. When using the oven to cook one food, try to cook the rest of the meal in it also. Do not preheat when broiling, roasting or cooking items such as casseroles. The oven vent Hot air and moisture escape from the oven through a vent located at rear of cooktop. The vent is needed for air circulation. Do not block the vent. Poor baking/roasting will result. Never store plastics, paper or other items that could melt or burn near the oven vent, or any of the surface burners. NOTE: Burn Hazard When the oven is ON, pans and pan handles left near the oven vent could become hot enough to burn the user and to melt plastics. Use potholders to move pans. 15 The anti-tip brackets The range will not tip during normal use. However, tipping can occur if you apply too much force or weight to the open door without the anti-tip brackets properly secured. Personal Injury Hazard l To reduce risk of range tipping over, secure range with properly installed anti-tip brackets supplied with range. l If range is moved for cleaning or service, check that anti-tip devices are engaged before using range. Failure to follow the above precautions could result in personal injury. To verify the anti-tip are engaged: l l brackets Grasp rear of range and carefully try to tilt forward. If anti-tip brackets are attached to floor with screws and rear leveling legs are positioned under brackets (one for each rear leveling leg), range should not tilt forward. See Installation Instructions for further details. 16 Caring For Your Range In This Section Page Page Surface burner grates .. .. .. . . .. .. .. . .. .. .. .17 Removing the oven door ... . . V. .. .. . .. .. .20 cooktop . . .. . .. .. . .. .. .. . .. . .. .. . .. .. .. . .18 Removing the oven bottom . .. .. . .. .. . .. .. . ...B............ 19 Cleaning Lift-up Surface burners Your range is designed for easy care. You can do most cleaning with items found around your home. Cleaning your range whenever spills or soiling occurs will help to keep it looking and operating like new. Surface burner .. .. . .. . .. .. .21 chart . . ... . .. . .. .. .. . .. . .. .. -.. .. . .. .. ..22 Burn, Electrical Shock, Fire and Explosion Hazard l Make sure all controls are OFF and the range is cool before cleaning. . Do not use oven cleaners, bleach or rust removers. l Do not obstruct the flow of combustion and ventilation air. l Keep appliance area clear and free of combustible materials, gasoline and other flammable vapors and liquids. I Failure to follow these guidelines could result in burns, electrical shock, fire or explosion. grates 1. Make sure all surface burners are off and the surrounding parts are cool. 2. Lift off the surface burner grates. 3. Wash the grates with warm, soapy water or in a dishwasher. Use a nonabrasive, plastic scrubbing pad for cooked-on foods. Rinse and dry well. 4. Replace burner grates. 17 Lift-up cooktop 1. Remove surface burner grates. 2. Lift front of cooktop at both front corners until the support rods lock into place. Personal Injury Hazard Be sure both support rods are fully extended and in the locked position. Failure to do so could result in personal injury from the cooktop accidentally falling. Product Damage Hazard Do not drop the cooktop. Damage could result to the porcelain and the cooktop frame. 3. Wipe with warm, soapy water. Use a soapy steel-wool pad on heavily soiled areas. NOTE: When cleaning under the cooktop on standing pilot models, be careful not to extinguish pilots. 4. To lower the cooktop, lift cooktop from both sides while pressing the support rods back to unlock them. Lower the cooktop into place. Replace surface burner grates. 18 -. Surface - burners 1. Lift up the cooktop, following the instruc- tions above. 2. Before cleaning, remove screws that hold each of the burners in place. The screws prevent the burners from moving during shipment. Remove the shipping screws with a Phillips screwdriver, lift the burner up, tilt it to one side at the end closest to the ignitor and move it toward the back of the range. This separates the burner from the gas valve at the front of the range, so it can be easily removed. 3. Wipe off surface burners with warm, soapy water and a sponge after each use. To remove cooked-on food, soak the burners in a vinegar and water solution for 20-30 minutes. Scrub with a plastic scrubbing pad. 4. If ports are clogged, clean with a straight pin. DO NOT enlarge or distort the ports. DO NOT use a toothpick to clean the ports. 5. Before putting the burners back, dry them thoroughly by setting them in a warm oven for 30 minutes. 6. Replace burners, making sure they are properly seated and level. Replace screws. 7. Occasionally check the burner flames for proper size and shape as shown. A good flame is blue in color. If flames lift off ports, are yellow, or are noisy when turned off, you may need to clean the burners (see above), or call a qualified technician for adjustment. Typical surface burner flame at the highest setting 19 Removing the oven door Removing the oven door will help make it easier to clean the oven. Burn and Electrical Shock Hazard Make sure all controls are OFF and the oven is cool before removing oven door. Failure to do so could result in burns or electrical shock. To remove: 1. Open the door as far as it will go. 2. Remove the screws on each side of the oven door. 3. Close the door about % of the way. 4. Lift the door up and off the hinges. To replace: 1. Be sure the hinge arms are in the open position. Be careful if pulling the hinges open by hand. Hinges may snap back against the oven frame and could pinch fingers. 2. Hold the door at the sides near the top. Insert hinge arms into slots at the bottom of the door. Insert arms evenly, as far as they will go. 3. If the door is not in line with the oven frame, remove it and repeat the above steps. 4. Replace the screws on the oven door. 20 -.1 -_,.’ --,_JQ .j / , ..,. /-.. ::::-@ 0Screw ,.‘~c:;‘~;~: a / -7 Removing the oven bottom The panel in the oven bottom can be removed for cleaning or to light the burner pilot. Burn Hazard Make sure all parts are cool before removing. Failure to do so could result in burns. To remove: 1. Remove oven racks. 2. Remove the two hold-down screws at the rear of the oven. If screws are too tight to remove by hand, use a screwdriver. 3. Place fingers in slots in bottom panel and lift rear of panel up and back until lip at the front of panel is clear of front frame of oven cavity. 4. Lift bottom up and out. To replace: 1. Place oven bottom panel in oven with the back raised about 6 inches or until you can insert the hold-down lip at front of panel under the front frame of oven cavity. 2. Push back of oven bottom panel down fully into place on metal flanges on rear wall and insert the hold-down screws. 21 Cleaning chart Use the following table to help you clean all parts of your range. I HOW TO CLEAN PART ’ WHAT TO USE Control knobs Sponge and warm, , soapy water l l l l Control panel ! Sponge and warm, soapy water OR Paper towel and spray glass cleaner Exterior surfaces (other than control panel) Sponge and warm, soapy water Surface grates Warm, soapy water and a nonabrasive, plastic scrubbing pad OR Dishwasher 22 burner l l l Turn knobs to OFF and pull straight away from control panel. Wash, rinse and dry thoroughly. Do not soak. Do not use steel wool or abrasive cleansers. They may damage the finish of the knobs. Replace knobs. Make sure all knobs point to OFF. Wash, rinse and dry thoroughly. Do not use steel wool or abrasive cleansers. They may damage the finish. Do not spray cleaner directly on panel. Apply cleaner to paper towel. Wash, rinse and dry thoroughly. Use nonabrasive, plastic scrubbing pad on heavily soiled areas. l Do not use abrasive or harsh cleansers. They may damage the finish. NOTE: Do not allow foods containing acids (such as vinegar, tomato or lemon juice) to remain on surface. Acids may remove the glossy finish. Also wipe up milk or egg spills when cooktop is cool. l l l l l In dishwasher, wash with other cooking utensils. Dry completely. Do not use abrasive or harsh cleansers. -PART Surface burners WHAT TO USE Sponge and warm, soapy water Warm, soapy water and a nonabrasive, plastic scrubbing pad OR Vinegar and water solution Broiler drawer, pan and grid (clean after each ise) Steel-wool pad and warm, soapy water Oven door glass (Models SF304BSA and SF302BSA/BEA) Paper towel and spray glass cleaner OR Warm, soapy water and a nonabrasive, plastic scrubbing pad - ._- Lift up the cooktop. (See page 18.) Wipe off spills immediately after burner has cooled. For cooked-on food: l Remove burner from manifold with Phillips screwdriver. l Wash with warm, soapy water and a plastic scrubbing pad or soak in vinegar and water solution. l Rinse and dry well. l If ports are clogged, clean with a straight pin. Do not enlarge or distort ports. Do not use a wooden toothpick. l Do not clean surface burner in dishwasher. l l l l l Steel-wool pad and warm, soapy water _------.HOW TO CLEAN l l l l Clean after each use. Wash, rinse and dry thoroughly. After broiler is cool, wipe interior with warm, damp sponge. For heavily soiled areas, use a soapy steel-wool pad. Wash, rinse and dry thoroughly. Make sure oven is cool. Follow directions provided with the cleaner. Wash, rinse and dry thoroughly. continued on next page 23 PART Oven cavity HOW TO CLEAN 1 WHAT TO USE Sponge and warm, soapy water r l l l Soapy steel-wool pad for heavily soiled areas l l Make sure oven is cool. Remove door and oven bottom for easier access. (See pages 20 and 21.) Wash, rinse and dry well. Remove door for easier access. Rinse well with water. OR Commercial oven cleaner for heavily soiled areas l l l l l l 24 Remove door and oven bottom for easier access. Place newspaper on floor to protect floor surface. Follow directions provided with the oven cleaner. Rinse well with clear water. Use in well-ventilated room. Do not allow commercial oven cleaners to contact the heat seal, thermostat or exterior surfaces of the range. Damage will occur. If You Need Assistance Or Service This section is designed to help you save the cost of a service call. Par-t 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our Consumer Assistance Center (U.S.A. only) or an authorized Whirlpool@ service company for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information will help us respond properly to your request. 1. Before calling for assistance ... Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call. PROBLEM Nothing operate will The oven will not operate Burner fails to light POSSIBLE CAUSE SOLUTION The power cord is not plugged into a live circuit with proper voltage. Plug the power cord into a live circuit with proper voltage. (See Installation Instructions.) Range is not properly connetted to gas supply. Contact an authorized Whirlpool@ service technician to reconnect range to gas supply. (See Installation Instructions.) A household fuse has blown or a circuit breaker has tripped. Replace household fuse or reset circuit breaker. Controls are not set correctly. Reset controls, if needed. The flow of combustion and/or ventilation air to the range is blocked. Remove blockage to airflow to and around range. The Oven Temperature Control is not turned to a temperature setting. Push in and turn the Oven Temperature Control to a temperature setting. Pilot is extinguished ing pilot models. Light pilot. (See “Lighting standing pilots” on page 11.) on stand- The power cord is not plugged into a live circuit with proper voltage. Plug the power cord into a live circuit with proper voltage. (See Installation Instructions.) A household fuse has blown or a circuit breaker has tripped. Replace household fuse or reset circuit breaker. In case of prolonged power failure, manually light burners (see page 8). Burner ports are clogged. Clean with a straight pin (see pages 19 and 23). Pilot is extinguished ing pilot models. Light pilot. (See “Lighting standing pilots” on page 11.) on stand- continued on next page 25 PROBLEM POSSIBLE SOLUTION CAUSE 1 Burner flames are 1 uneven Burner ports are clogged. Clean with a straight pin (see pages 19 and 23). If this fails, call an authorized Whirlpool@ service technician for service. 1 Burner I flames lift off 1 ports, are i yellow, or / are noisy j when turned j off Air/gas mixture is incorrect. Contact an authorized Whirlpool service technician to check air/gas mixture. : Burner makes i popping noise 1 when on I / Control 1 knob(s) will j not turn Burner is wet from washing. Let dry. You are not pushing in before turning. Push control knob(s) in before turning to a setting. The range is not level. Level range. (See Installation Instructions.) I Cooking results are not what you expected L 26 The oven temperature too low or too high. seems Adjust the oven temperature control. (See “Adjusting the oven temperature control” on page 13.) The oven was not preheated as the recipe calls for. Preheat oven if called for in recipe. The recipe has never been tested or is not from a reliable source. Use only tested recipes from a reliable source. The pans are not the type or size recommended in the recipe. Refer to a reliable cookbook for recommended pan type and size. There is not proper air circulation around pan when baking. Allow 1M to 2 inches (4-5 cm) on all sides of the pans for air circulation. There must be a minimum space of 1 inch (2.5 cm). Flame size does not fit the cooking utensil being used. Adjust flame size to fit cooking utensil. When broiling, you have not completely closed the broiler drawer. Completely close broiler drawer. 2. If you need assistance ... Call Whirlpool Consumer Assistance Center telephone number. Dial toll-free from anywhere in the U.S.A.: 1-800-253-l 301 and talk with one of our trained consultants. The consultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary, recommend a qualified service company in your area. If you prefer, write to: Mr. William Clark Consumer Assistance Representative Whirlpool Corporation 2000 North M-63 Benton Harbor, Ml 49022-2692 Please include a daytime phone number in your correspondence. Outside the U.S.A.: Call an authorized Whirlpool service company. 3. If you need service ... Whirlpool has a nationwide network of Tii* or SERV,CE authorized Whirlpool@ service companies. H Whirlpool service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States. To locate the authorized Whirlpool service company in your area, call our Consumer Assistance Center telephone number (see Step 2) or look in your telephone directory Yellow Pages under: ‘APPLIANCE-HOUSEHOLD MAJOR, SERVICE 6 REPAIR -See: Whirlpool Appliances or Authorized Whirlpool Service (Example: XV.? Service Co.) l WASHING DRYERS, 4. If you need FSP@ replacement parts . . . FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this symbol of quality whenever you need a replacement part for your Whirlpool@ appliance. FSP replacement parts will fit right and work right, because they are made to the same exacting specifications used to build every new Whirlpool appliance. To locate FSP replacement parts in your area, refer to Step 3 above, call the Whirlpool Consumer Assistance Center number in Step 2 or call an authorized Whirlpool service company. 5. If you are not satisfied with how the problem was solved (for U.S.A. only) . . . *Contact the Major Appliance Consumer Action Panel (MACAP). MACAP is a group of independent consumer experts that voices consumer views at the highest levels of the major appliance industry. *Contact MACAP only when the dealer, authorized servicer and Whirlpool have failed to resolve your problem. Major Appliance Consumer Action Panel 20 North Wacker Drive Chicago, IL 60606 l MACAP will in turn inform us of your action. MACHINES (L SERVICE A REPAIR -See: Whirlpool Appliances or Aulhorued Whirlpool Service (Example: XYZ Service Co.) Outside the U.S.A.: Contact the distributor from whom you purchased your range or an authorized Whirlpool service company. 27 I WHIRLPOOL” Gas Range Warranty LENGTH OF WARRANTY 1 WHIRLPOOL FULL ONE-YEAR WARRANTY From Date of Purchase WHIRLPOOL WILL PAY FOR FSP@ replacement parts and repair labor to correct defects in materials or workmanship. Service must be provided by an authorized Whirlpool service company. WILL NOT PAY FOR A. Service calls to: 1. Correct the installation of your range. 2. Instruct you how to use your range. 3. Replace house fuses or correct house wiring or plumbing. 4. Replace owner accessible light bulbs. B. Repairs when your range is used in other than normal, single-family household use. C. Pickup and delivery. Your range is designed to be repaired in the home. D. Damage to your range caused by accident, misuse, fire, flood, acts of God or use of products not approved by Whirlpool. E. Repairs to parts or systems caused by unauthorized modifications made to the appliance. 5193 WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Outside the United States, a different warranty may apply. For details, please contact your authorized Whirlpool distributor or military exchange. If you need service, first see the “If You Need Assistance Or Service” section of this book. After checking “If You Need Assistance Or Service,” additional help can be found by calling our Consumer Assistance Center telephone number, l-800-253-1301, from anywhere in the U.S.A. For service outside the U.S.A., contact the distributor from whom you purchased your range or an authorized Whirlpool service company. Printed on recycled paper10% post-consumer waste 50% recovered materials PART NO. 318000737/4372209 0 1994 Whirlpool Corporation Rev. A @ Registered TrademarkfrM Trademark of Whirlpool, USA Printed in U.S.A.