BlackBerry 10 OS Release Notes 10.3.1

Version: 10.3.0.1418-10.3.1.1154
Release Notes
BlackBerry 10 OS Release Notes
10.3.1
Published: 2014-12-22
SWD-20141222113528918
Contents
Fixed Issues................................................................................................................................................... 4
Legal notice................................................................................................................................................. 34
Release Notes
Fixed Issues
Fixed Issues
This section lists fixed issues from BlackBerry 10 OS version 10.3.0.1418 to BlackBerry 10 OS version 10.3.1.1154.
Adobe AIR services
703894
Issue Description: In some cases, the content filtering
features in BlackBerry World Storefront settings might be
truncated if you have your device set to Arabic.
Fix Description: Fixed in this release.
BES Agent
715451
Issue Description: In some cases, when you send
BlackBerry Device Service push messages and the device
work space is locked, the messages and notifications are
received. The expected result is that you receive a general
notification from the PNS agent one time, when the push
message is received. Then, when you unlock the device,
you should get the queued push messages.
Fix Description: Fixed in this release.
Android
778334
Issue Description: In rare cases, after downloading the
Amazon app from the Amazon Appstore or Amazon Instant
Video, you might receive the following message when you
open the app: Unfortunately, Amazon has stopped.
Fix Description: Fixed in this release.
794457
Issue Description: If your device language is set to French,
and you download third-party apps, some of the
notifications related to the apps might appear in English.
Fix Description: Fixed in this release.
4
Release Notes
799957
Fixed Issues
Issue Description: If you use your device in a language
other than English, and you open an Android app, you might
see a message in English.
Fix Description: Fixed in this release.
658051
Issue Description: In some cases, you may not be able to
open Android notifications in the BlackBerry Hub.
Fix Description: Fixed in this release.
Application management
488413
Issue Description: In some instances, when you change the
notification tone for BBM Video, the "Vibrant" option is no
longer available in the tone drop-down list. This issue
occurs when you tap Settings > Notifications, and then
select BBM Video on the customized app notifications
screen. When you select the "Essential" tone for BBM Video
notifications, and then tap the tone drop-down list again,
the "Vibrant" option is no longer visible in the drop-down
list.
Fix Description: Fixed in this release.
538929
Issue Description: In some cases, when you add two email
accounts to a BlackBerry device and All Alerts is turned on
for both accounts, when you tap Notification Settings >
Applications > Email Messages, and then select All Alerts
Off for one account, the Bell icon doesn't indicate that the
notifications are turned off for that email account. The
expected result is that because the settings are different for
the email accounts, the icons would look different.
Fix Description: Fixed in this release.
620200
Issue Description: In some cases, when you tap Settings >
Notifications and turn on the Instant Previews feature for
text messages, when you tap Try It on the Text Messages
settings screen, the example instant preview isn't
displayed.
Fix Description: Fixed in this release.
5
Release Notes
Fixed Issues
Audio
703269
Issue Description: If the speaker phone is on, a busy signal
might be heard at a lower volume.
Fix Description: Fixed in this release.
Battery and power
800479
Issue Description: In some cases, when your device battery
level is drained and you connect your device to a charger,
your device might take longer than expected to turn on.
Fix Description: Fixed in this release.
627116
Issue Description: Your BlackBerry device might not switch
to power-saving mode for 10 minutes.
Fix Description: Fixed in this release.
BlackBerry Browser
762653
Issue Description: If you change the Browser to Reader
mode, some text might be cut off.
Fix Description: Fixed in this release.
583524
Issue Description: In some cases, when you open the
Browser, you can't click any links on the page, go back, or
open another tab. You can move up or down on the page,
but the page scrolls erratically.
Fix Description: Fixed in this release.
624404
Issue Description: In some cases, if you open a Browser
page and navigate to a page (for example,
www.news.google.com), tap on a story, scroll the story
using the keyboard, and then tap Back, the keyboard won't
scroll the webpage until you tap on the webpage.
Fix Description: Fixed in this release.
624230
6
Issue Description: In some cases, if you open the Browser,
navigate to a webpage, enter Reader mode, and try to
Release Notes
Fixed Issues
complete a search on the webpage, the Next and Previous
buttons don't appear.
Fix Description: Fixed in this release.
583102
Issue Description: In some cases, when you open the
Browser, view an image, and try to save the image, the
image isn't download, and the device becomes
unresponsive.
Fix Description: Fixed in this release.
BlackBerry Hub
545569
Issue Description: In the BlackBerry Hub, if you try to
forward an email message and its attachment using a
different email account, the wrong attachment might be
sent.
Fix Description: Fixed in this release.
570033
Issue Description: In the BlackBerry Hub, you might not be
able to find search results for work folders.
Fix Description: Fixed in this release.
566756
Issue Description: If you create an NFC tag for an email
message, after scanning the tag, a new email message
might not open.
Fix Description: Fixed in this release.
568909
Issue Description: In the BlackBerry Hub, when creating a
rule for filing email messages, you might be able to see an
email ID for an email in the work space when the workspace
is locked.
Fix Description: Fixed in this release.
574137
Issue Description: In the BlackBerry Hub, if you search by
sender and select the Delete Prior option, some messages
might not be deleted as expected.
Fix Description: Fixed in this release.
7
Release Notes
580705
Fixed Issues
Issue Description: In some cases, in the BlackBerry Hub,
some of your work email messages might appear in your
personal space.
Fix Description: Fixed in this release.
574763
Issue Description: In some cases, if you compose an email
message and try to tap the Send button, the BlackBerry
Hub not respond as expected.
Fix Description: Fixed in this release.
589960
Issue Description: In the BlackBerry Hub, if you delete a
few messages in a row, the delete prompt might not
remember your selection between actions.
Fix Description: Fixed in this release.
589352
Issue Description: In the BlackBerry Hub, if you create a
draft PIN message, you might not be able to delete it.
Fix Description: Fixed in this release.
585152
Issue Description: In the BlackBerry Hub, if you choose the
Select More option from the menu, the last item in the list
might not appear.
Fix Description: Fixed in this release.
615352
Issue Description: If you turn on Screen Reader mode, if
you try to search the BlackBerry Hub, you might not be able
to select the Cancel button.
Fix Description: Fixed in this release.
620799
Issue Description: In the BlackBerry Hub, after marking all
email messages as read, the BlackBerry Hub might stop
responding.
Fix Description: Fixed in this release.
BlackBerry Assistant
715564
Issue Description: In some cases, the BlackBerry Assistant
may not recognize words spoken in a language different
from the device language setting.
Fix Description: Fixed in this release.
8
Release Notes
794334
Fixed Issues
Issue Description: If the language set for your BlackBerry
device is Spanish, when you search the Internet using the
BlackBerry Assistant, "web_search" is not translated.
Fix Description: Fixed in this release.
774686
Issue Description: In some languages, the BlackBerry
Assistant pronounces some words incorrectly.
Fix Description: Fixed in this release.
806933
Issue Description: In the BlackBerry Assistant app, some
languages might not be supported for voice and type.
Fix Description: Fixed in this release.
767141
Issue Description: If your device is connected to a BMW
NBT, and you place a call with your device, the car kit
shows that a call is being made to ****** rather than the
actual number of the call recipient.
Fix Description: Fixed in this release.
797609
Issue Description: If you enter letters into the Bluetooth
passkey field, they might be accepted, even though only
numerical entries should be accepted.
Fix Description: Fixed in this release.
800007
Issue Description: In some cases, you don't receive a
confirmation message before your device is paired with a
Bluetooth enabled device for the first time.
Fix Description: Fixed in this release.
695406
Issue Description: In some cases, when you try to use
BlackBerry Assistant to search for a contact that has three
names, if you say only the first name, the BlackBerry
Assistant says it's unable to find the contact. For example, if
you have a contact with a name like "Izzy Von Corgi" and
you say "Send email to Izzy," the BlackBerry Assistant says
it can't find "Izzy" in the contact list. However, if you say
"Send email to Izzy Von" or "Send email to Izzy Von Corgi,"
the BlackBerry Assistant is able to complete the request.
Fix Description: Fixed in this release.
9
Release Notes
620735
Fixed Issues
Issue Description: In some cases, after you have selected a
song or album to play, the BlackBerry Assistant still asks
"What would you like to play?
Fix Description: Fixed in this release.
716931
Issue Description: In some cases, when your device is
connected to a Bluetooth network, your Enterprise account
may be disabled as a result of an IT policy to disable
Network Voice control. As a result, you may not be able to
turn on Online Services in Settings.
Fix Description: Fixed in this release.
673646
Issue Description: In some cases, when your device is
connected to a Bluetooth network, you may experience
incorrect behavior with your BlackBerry Assistant. When
you give the command "Call 121" and confirm the
message, your command is not sent until you tap the
microphone on the confirmation screen.
Fix Description: Fixed in this release.
706280
Issue Description: In some cases, when your device has the
"Allow only phone and device status" IT policy enabled, you
may experience incorrect behavior with the Voice Control
app. If you attempt to run commands that are not related to
the phone or device status, your BlackBerry device
completes the commands despite the IT policy.
Fix Description: Fixed in this release.
720056
Issue Description: In some cases, if you turn off the
BlackBerry Assistant online services, set the embedded
language to Cantonese, open the BlackBerry Assistant, and
say "幫助" (help), the BlackBerry Assistant times out and
shows a black screen. The expected result is that the
BlackBerry Assistant would display the Help screen.
Fix Description: Fixed in this release.
586189
Issue Description: In some cases, when you start searching
by typing search terms, and then select the microphone to
search using voice, the device becomes unresponsive.
Fix Description: Fixed in this release.
10
Release Notes
609925
Fixed Issues
Issue Description: In some cases, when you open the
BlackBerry Assistant and say "Update Facebook" and
"Yes," Facebook doesn't update and your device becomes
unresponsive.
Fix Description: Fixed in this release.
618297
Issue Description: In some cases, when you open the
BlackBerry Assistant and issue a multipart voice command
(for example, send email or confirm email), let the device go
into idle mode, then swipe to exit idle mode, the BlackBerry
Assistant exits out of idle mode and the voice input mode.
The expected behavior is that the BlackBerry Assistant
stays in the voice input mode even after the device
becomes idle.
Fix Description: Fixed in this release.
617824
Issue Description: In some cases, when you turn off the
data connection on the BlackBerry device, open the
BlackBerry Assistant, and type "q" or "d" in the search
field, no search results are returned.
Fix Description: Fixed in this release.
611051
Issue Description: In some cases, when you open the
BlackBerry Assistant and issue a voice command to start
playing a song in the Music app, after you close the Music
app and go back to the BlackBerry Assistant, you must tap
the Microphone icon twice before issuing another voice
command. The expected behavior is that the Microphone
icon is tapped only once to get the app to respond.
Fix Description: Fixed in this release.
620902
Issue Description: In some cases, the default startup
screen of the BlackBerry Assistant isn't consistent. For
example, if you open the BlackBerry Assistant from the
home screen, sometimes the app opens on the screen it
was on previously and sometimes it opens on the default
launch screen.
Fix Description: Fixed in this release.
628061
Issue Description: In some cases, when your set the
BlackBerry Assistant to embedded mode, open the
BlackBerry Assistant and say "Open Story Maker," the
11
Release Notes
Fixed Issues
BlackBerry Assistant asks "Do you want to launch
BlackBerry Story Maker?" but doesn't wait for you to
respond and returns "No result."
Fix Description: Fixed in this release.
BlackBerry Link
804857
Issue Description: In some cases, your BlackBerry Classic
smartphone might not connect to BlackBerry Link.
Fix Description: Fixed in this release.
BBM
647098
Issue Description: In some cases, a BBM chat shows the
Glympse icon even after the Glympse has expired.
Fix Description: Fixed in this release.
656435
Issue Description: In some cases, when you open BBM and
start a multiperson chat, and one member of the chat sends
out a Glympse, the received Glympse doesn't show the
correct location of the person who sent it.
Fix Description: Fixed in this release.
667754
Issue Description: In some cases, when you open the
profile settings in BBM, change the profile message, open
the pop-up status list, tap Edit Status Message, edit the
message, go back to the profile message text area, and tap
the delete key, the text you are trying to delete can't be
deleted.
Fix Description: Fixed in this release.
667741
12
Issue Description: In some cases, the user profile message
isn't saved when the status pop-up message is also opened.
If you open the user profile, tap Details, edit the profile
message, tap the Status drop-down list, and select another
option, the text is returned to a previous version in the
profile message box after another option is selected in the
drop-down list.
Release Notes
Fixed Issues
Fix Description: Fixed in this release.
BlackBerry Remember
589582
Issue Description: In BlackBerry Remember, if you remove
folders from a work account, the folders might continue to
appear on your device.
Fix Description: Fixed in this release.
621017
Issue Description: In some cases, work folders and entries
in BlackBerry Remember might not prompt you to tap to
unlock the items by entering your work space password.
Fix Description: Fixed in this release.
Calendar
781735
Issue Description: If you're using your device in a language
other than English, some text might appear in English in
your calendar reminders.
Fix Description: Fixed in this release.
690318
Issue Description: If you try to forward an event associated
with a Google Sync account from the Calendar app, the
event is not forwarded successfully.
Fix Description: Fixed in this release.
719219
Issue Description: In some cases, forwarded meeting
invitations might contain duplicate descriptions.
Fix Description: Fixed in this release.
771058
Issue Description: In some cases, when you receive an
email calendar invitation using an integrated email account,
and accept or decline the invitation, the "No associated
email account" dialog box appears.
Fix Description: Fixed in this release.
774462
Issue Description: In some cases, when you create an
event in the Calendar app, if you tap the date and time to
13
Release Notes
Fixed Issues
select a new date and time for the event, the time zone
doesn't display.
Fix Description: Fixed in this release.
548746
Issue Description: In some cases, if you try to enter a host
access code to join a meeting, if the participant code ends
with "#", it calls the participant number for the moderator.
Fix Description: Fixed in this release.
585136
Issue Description: In some cases, if you have multiple
calendars on the device and they change one of the
calendars in the Accounts settings screen, multiple
calendars are displayed under the Subscribed calendars
group.
Fix Description: Fixed in this release.
583784
Issue Description: In some cases, if you delete a recurring
Gmail meeting with exceptions, the recurrence reappears
after the user refreshes the calendar.
Fix Description: Fixed in this release.
591146
Issue Description: If you update one instance of a recurring
calendar appointment including a user who is in a different
timezone, both the original instance and updated instance
display in the Calendar.
Fix Description: Fixed in this release.
591065
Issue Description: In some cases, when you create a
recurring daily event and create an exception to the
recurring meeting, the event appears twice in the Calendar
app and the BlackBerry Hub.
Fix Description: Fixed in this release.
602872
Issue Description: In some cases, the Join Now option isn't
available for valid conference meetings.
Fix Description: Fixed in this release.
621367
Issue Description: In some cases, you are unable to forward
a previously accepted event using a recently synced work
account.
Fix Description: Fixed in this release.
14
Release Notes
619964
Fixed Issues
Issue Description: In some cases, when you search for
recurring events, events occurring at the end of the date
search range aren't returned in the search results.
Fix Description: Fixed in this release.
619792
Issue Description: In some cases, when you tap Join Now in
an event reminder, the Phone app adds an extra "#" to the
end of the number.
Fix Description: Fixed in this release.
707099
Issue Description: In some cases, when you create an
event and add a host code and a participant code, when a
participant joins the meeting, the host code is dialed
instead of the participant code.
Fix Description: Fixed in this release.
590183
Issue Description: In some cases, changing the duration of
an event doesn't update the header and sliding bar.
Fix Description: Fixed in this release.
608505
Issue Description: In some cases, if you open the Calendar
app, create an event and include the Subject and Notes,
and then lock the work space using the Quick Settings
menu, when you unlock the device, the details included in
the event are lost.
Fix Description: Fixed in this release.
605815
Issue Description: If you create a calendar appointment,
the Calendar app might stop responding unexpectedly.
Fix Description: Fixed in this release.
Camera
582743
Issue Description: In some cases, video recording doesn't
stop when you receive and accept an incoming call.
Fix Description: Fixed in this release.
603029
Issue Description: In some cases, after you take a picture in
portrait view and then take a Panoramic picture, the picture
15
Release Notes
Fixed Issues
thumbnails aren't updated to show the newest images
taken.
Fix Description: Fixed in this release.
604483
Issue Description: In some cases, when you open the
Camera in portrait view, open the Pictures app, rotate the
device so that it's in landscape view, and return to the
Camera, the still frame transitions renders in the wrong
dimensions.
Fix Description: Fixed in this release.
615314
Issue Description: In some cases, when you have the
Camera open and rotate the device, the focus box remains
locked.
Fix Description: Fixed in this release.
777732
Issue Description: After taking a picture, you might not see
options for sharing the picture to some available apps on
your device.
Fix Description: Fixed in this release.
817492
Issue Description: In some cases, your device may become
unresponsive after you try to share a picture from the
picture gallery.
Fix Description: Fixed in this release.
Wireless network connectivity
791095
Issue Description: In some cases, when using apps such as
Skype, the device doesn't respond.
Fix Description: Fixed in this release.
Wireless services
814842
Issue Description: In some cases, after inserting a SIM
card, some of the expected app or service icons might not
appear on your BlackBerry device.
Fix Description: Fixed in this release.
16
Release Notes
Fixed Issues
Clock
774767
Issue Description: If your device is set to Italian and is in
Bedside Mode, some text might appear incorrectly.
Fix Description: Fixed in this release.
Public warning system
794783
Issue Description: In some cases, emergency cell
broadcast messages do not appear as expected.
Fix Description: Fixed in this release.
Contacts
743831
Issue Description: In some cases, when editing a contact in
the Contacts app, the Alt keyboard indicator appears larger
than expected in the upper right corner of the screen.
Fix Description: Fixed in this release.
797993
Issue Description: If you edit a contact saved to your
device, in some cases, your device might save your changes
as a separate contact.
Fix Description: Fixed in this release.
782476
Issue Description: In some situations, your BlackBerry
device might not display a contact's name as expected.
Fix Description: Fixed in this release.
582388
Issue Description: In some cases, you might not be able to
find search results in the Phone app and the BlackBerry
Hub.
Fix Description: Fixed in this release.
588214
Issue Description: If you try to import a number of contacts
from a SIM card, some contact entries might not be added
to your BlackBerry device.
Fix Description: Fixed in this release.
17
Release Notes
602691
Fixed Issues
Issue Description: In the Contacts app, if you delete an
address from an entry, other contact information might be
deleted from the contact unexpectedly.
Fix Description: Fixed in this release.
602149
Issue Description: If you receive a contact card or calendar
entry that uses UTF-8 and try to view it, you might see a
"could not load" error message.
Fix Description: Fixed in this release.
605425
Issue Description: In the Contacts app, if you merge two
entries, the contact pictures might not update as expected.
Fix Description: Fixed in this release.
604675
Issue Description: In the Contacts app, you might not be
able to save an entry if the contact name has punctuation in
it.
Fix Description: Fixed in this release.
617585
Issue Description: After you change your Phone settings,
contact names might not appear in the call history.
Fix Description: Fixed in this release.
616259
Issue Description: After you add an email account that
includes a contact card that's empty, you might see a
syncing error message.
Fix Description: Fixed in this release.
511020
Issue Description: If you import a contact with special
characters using NFC technology, the contact card might
not appear as expected.
Fix Description: Fixed in this release.
587296
Issue Description: In the Contacts app, favorite contacts
might not appear.
Fix Description: Fixed in this release.
584806
Issue Description: If you add a Gmail account to your
BlackBerry device, birthday details might not appear in the
Contacts app for all contacts.
Fix Description: Fixed in this release.
18
Release Notes
602924
Fixed Issues
Issue Description: In some cases, in the Contacts apps, you
might not be able to look up contacts in your company's
address book.
Fix Description: Fixed in this release.
624679
Issue Description: In the Contacts app, if you edit a contact
to add a phone number, the phone number might not save.
Fix Description: Fixed in this release.
Core
797142
Issue Description: When you connect an external AZERTY
keyboard to a BlackBerry device with a physical AZERTY
keyboard and you set the external keyboard language to
French, when you use the external keyboard to type, some
of the letters that display are not the ones that you typed.
Fix Description: Fixed in this release.
601170
Issue Description: In some cases, when you swipe down
from the top of the screen, tap the clock, turn on the alarm,
and try to adjust the time of the alarm by moving the red
dial around the clock, the Clock stops responding.
Fix Description: Fixed in this release.
614903
Issue Description: In some cases, while in Bedside mode,
you can still access device content, send email messages,
and so on, even though the device is locked.
Fix Description: Fixed in this release.
587426
Issue Description: In some cases, when you use the search
function on the device to search for an existing message
and then select the message from the search results, the
Compose screen is displayed instead of the selected
message.
Fix Description: Fixed in this release.
588283
Issue Description: In some cases, when you open the Text
Messages app, tap Compose, tap the plus icon, and select a
BBM contact, the Text Messages app becomes
unresponsive and stops working.
19
Release Notes
Fixed Issues
Fix Description: Fixed in this release.
655343
Issue Description: In some cases, when you open the
Browser, navigate to a website with video and audio, and
play the video, the video is either silent or there is loud
static instead of the audio.
Fix Description: Fixed in this release.
588541
Issue Description: In some cases, you might be unable to
turn on or turn off your device password using the Security
and Privacy setting.
Fix Description: Fixed in this release.
Data networking
748071
Issue Description: In some cases, you're unable to
download files to your device from FTP websites.
Fix Description: Fixed in this release.
775931
Issue Description: In some cases, Mobile Hotspot doesn't
function as expected. The BlackBerry device show that it is
connected to the hotspot, but you can't actually access
any data using the hotspot.
Fix Description: Fixed in this release.
Device switch
799873
Issue Description: If your device language is set to German,
some of the text in the Setup app might appear in English.
Fix Description: Fixed in this release.
Dialog boxes and toasts
793571
20
Issue Description: The Application Authorization Dialog
isn't being translated correctly. The title and the dialog box
text aren't being translated, and it's also possible that the
button isn't being translated correctly.
Release Notes
Fixed Issues
Fix Description: Fixed in this release.
797774
Issue Description: In some cases, when waking up your
BlackBerry device, you must select the text field in the
unlock dialog box for the device to recognize that you are
typing. The device doesn't automatically type your text in
the text field of the unlock dialog box.
Fix Description: Fixed in this release.
801997
Issue Description: If your device language is set to German,
when you set up your device, some text might be faded on
the Access SD Card button.
Fix Description: Fixed in this release.
804105
Issue Description: If your device language is set to German
and you delete an email from the BlackBerry Hub, some of
the text in the dialog box that appears might be missing.
Fix Description: Fixed in this release.
Documents To Go
439174
Issue Description: In some cases, if you open a .ppt file in
portrait view and change the orientation to landscape view,
the slide doesn't fit the height of the display and you must
scroll up and down to see all of the contents on the slide.
Fix Description: Fixed in this release.
Email services
537492
Issue Description: In some cases, email messages you have
sent to yourself might continue to appear as unread unless
you delete them.
Fix Description: Fixed in this release.
794544
Issue Description: If your device language is set to German,
some text within the email options menu might appear in
English. Additionally, photos that are attached to email
messages might automatically download even though the
switch to download photos automatically is turned off.
21
Release Notes
Fixed Issues
Fix Description: Fixed in this release.
569499
Issue Description: Some work email messages might not be
synced between your device and Microsoft Exchange
Server 2003, even though contacts and calendar entries
sync as expected.
Fix Description: Fixed in this release.
568964
Issue Description: In the BlackBerry Hub, if you try to
forward an email message with an attachment, the draft
email might continue to appear in the BlackBerry Hub after
it successfully sends.
Fix Description: Fixed in this release.
General
733096
Issue Description: In some cases, the new message
indicator for text messages may persist even after all the
messages have been read.
Fix Description: Fixed in this release.
750160
Issue Description: If you change the Display Style option in
the BlackBerry Hub settings, lock and then unlock your
work space, your work account might appear empty.
Fix Description: Fixed in this release.
750966
Issue Description: In some cases, if you lock your work
space while you are viewing an attachment, adding an
attachment, or composing a message in an app, when you
unlock your work space, the app you were in might not
respond.
Fix Description: Fixed in this release.
789647
Issue Description: : If you're using your device in a
language other than English, some text might appear in
English while your device screen is locked.
Fix Description: Fixed in this release.
791330
22
Issue Description: In some cases, while composing a
message in the BlackBerry Hub, the screen might stop
responding.
Release Notes
Fixed Issues
Fix Description: Fixed in this release.
797770
Issue Description: If your device language is set to French,
on the BlackBerry Hub > Calls screen, the text for "Missed"
might not be localized.
Fix Description: Fixed in this release.
809614
Issue Description: When you open an email on your
BlackBerry device that is in rich text format, if the email
contains a Microsoft PowerPoint presentation, the
attachment displays as a question mark (?).
Fix Description: Fixed in this release.
Help app and tutorials
799984
Issue Description: If your device language is set to French,
you might see translation errors within the tutorial for using
the Back key.
Fix Description: Fixed in this release.
Internal tools
786440
Issue Description: If your device language is set to Italian,
you might see translation errors within the BlackBerry
Guardian check description.
Fix Description: Fixed in this release.
787264
Issue Description: If your device language is set to Italian,
some headings within the App Monitor setting for data
management might not be translated correctly.
Fix Description: Fixed in this release.
Multimedia
575344
Issue Description: In some cases, when you save a large
playlist that has more than 5000 songs in it, the Music app
23
Release Notes
Fixed Issues
becomes unresponsive and displays the "Saving..." dialog
box and animated spinner until you reset the device.
Fix Description: Fixed in this release.
641858
Issue Description: In some cases, if you turn on and turn off
the video flash while recording a video, the image splits into
two parts.
Fix Description: Fixed in this release.
636323
Issue Description: In some cases, when you open the
Camera and select the 4:3 or 16:9 ratio, the Camera
doesn't work.
Fix Description: Fixed in this release.
Networking
816411
Issue Description: In some cases, when you try to download
a large file, the device is not able to download the whole file,
but does not display a dialog box that tells you that the file is
too large to download.
Fix Description: Fixed in this release.
Notification Service
806863
Issue Description: In some cases, the Facebook app does
not appear in the list of apps on the Notifications profiles
screens.
Fix Description: Fixed in this release.
PIM
592308
Issue Description: If your LinkedIn account is invalid but
you try to send a message anyway, the BlackBerry Hub
might stop responding.
Fix Description: Fixed in this release.
24
Release Notes
Fixed Issues
Phone
588334
Issue Description: In some situations, when the Smart
Dialing feature is turned on, you might not be able to tap an
international phone number in a text message and have
your BlackBerry device automatically open the Phone app
and dial the phone number.
Fix Description: Fixed in this release.
605954
Issue Description: In some cases, in the Phone app,
contact pictures might not appear for all contacts that you
mark as a favorite.
Fix Description: Fixed in this release.
808867
Issue Description: Some users were confused by the Reply
Now feature in the Phone app on the BlackBerry device.
Some users saw the optional Reply Now messages and
didn't realize that they could edit those messages before
sending them.
Fix Description: Fixed in this release.
810598
Issue Description: If you mute a call and then open the onscreen dial pad, the screen doesn't indicate that the call is
on mute.
Fix Description: Fixed in this release.
Security
782302
Issue Description: If you receive an email message
encrypted using the Entrust Entelligence Security Provider
9.2 for Microsoft Outlook, the message might appear on
your device as a blank message with a smime.p7
attachment.
Fix Description: Fixed in this release.
794785
Issue Description: If you receive a text message with an S/
MIME message attachment, your device might be unable to
open the message.
Fix Description: Fixed in this release.
25
Release Notes
Fixed Issues
Settings
799073
Issue Description: If your device language is set to Spanish,
some of the text that appears when you try to share your
screen might be cut off.
Fix Description: Fixed in this release.
802975
Issue Description: When your device language is set to
Italian, some text in the About screen might not appear as
expected.
Fix Description: Fixed in this release.
655172
Issue Description: In some cases, if you rearrange your
device settings or quick settings, you might not be able to
automatically scroll down to the bottom of the list.
Fix Description: Fixed in this release.
788621
Issue Description: The UMTS and LTE band information
might be incorrect.
Fix Description: Fixed in this release.
793529
Issue Description: If your device language is set to German,
some of the options in the Settings app might appear in
English.
Fix Description: Fixed in this release.
583615
Issue Description: In some cases, if your BlackBerry device
is connected to a Wi-Fi network, you might not be able to
connect to another saved Wi-Fi network.
Fix Description: Fixed in this release.
621605
Issue Description: If your administrator turns off media
sharing for your BlackBerry device, you might still be able to
turn on the media sharing option.
Fix Description: Fixed in this release.
577551
Issue Description: If you turn on the Mobile Hotspot mode
on your BlackBerry device, you might not be able to
connect to a device that supports Wi-Fi CERTIFIED
Miracast.
Fix Description: Fixed in this release.
26
Release Notes
Fixed Issues
SMS
794440
Issue Description: You might not be able to send a specific
JPEG icon as an MMS attachment if it is included with other
attachments. The text message might not bet sent.
Fix Description: Fixed in this release.
805478
Issue Description: In some situations, if you miss a call from
a contact while you are restarting your BlackBerry device,
when your device restarts, the missed call is displayed as a
text message instead of a missed call notification. Also, in
some cases, the contact's phone number is displayed
instead of the contact's name.
Fix Description: Fixed in this release.
650535
Issue Description: In some cases, if you receive a text
message and your device is off, the text message is
stamped with the time the message was received, not when
the message was sent.
Fix Description: Fixed in this release.
736902
Issue Description: In some situations, when you compose a
text message from your BlackBerry device, the action bar at
the bottom of the Compose screen is missing.
Fix Description: Fixed in this release.
Translation
804189
Issue Description: If your device language is set to French,
the description for Settings > Language and Input might not
be correct.
Fix Description: Fixed in this release.
810537
Issue Description: If your device language is set to Spanish,
some of the messages in the Settings app might appear in
English.
Fix Description: Fixed in this release.
27
Release Notes
799971
Fixed Issues
Issue Description: In some cases, when you set the
BlackBerry device language input to French and then
navigates to the device settings, the description under the
Language and Input entry is in English (Keyboard, trackpad,
spell check, prediction).
Fix Description: Fixed in this release.
800061
Issue Description: If your device language is set to French,
the Settings > Display screen might not have the correct
text.
Fix Description: Fixed in this release.
801037
Issue Description: If your device language is set to German,
some text might not be translated on the Settings >
Notifications screen.
Fix Description: Fixed in this release.
796809
Issue Description: If your device language is set to French,
some of the text on the Settings > Display screen might not
be translated.
Fix Description: Fixed in this release.
789065
Issue Description: If your device language is set to Dutch or
French, and your device enters battery saving mode, some
of the text that appears on the screen might not be
translated.
Fix Description: Fixed in this release.
789066
Issue Description: If you're using your device in a language
other than English, the Battery Savings Mode screen might
not be translated.
Fix Description: Fixed in this release.
793556
Issue Description: In some cases, you may encounter
incorrect translations of menu items in the device Settings.
Fix Description: Fixed in this release.
794319
Issue Description: If your device language is set to Spanish,
some text on the Notifications screen might appear in
English.
Fix Description: Fixed in this release.
28
Release Notes
778998
Fixed Issues
Issue Description: Notification profile names are not
translated in to all supported languages.
Fix Description: Fixed in this release.
785233
Issue Description: If your device language is set to Italian,
some text might not be translated in the Settings >
Shortcuts and Speed Dial screen.
Fix Description: Fixed in this release.
789004
Issue Description: In some cases, when retrieving your lost
password on your BlackBerry device, the phrase "Answer
your security question" might not be translated into all
languages.
Fix Description: Fixed in this release.
796367
Issue Description: If you're using your device in a language
other than English, and you open an app for the first time,
some application permission text might appear in English.
Fix Description: Fixed in this release.
812908
Issue Description: In some cases, if your device language is
set to Arabic, the tutorial hint text might not be right-aligned
as expected.
Fix Description: Fixed in this release.
802983
Issue Description: If your device language is set to Italian,
some text on the lock screen might appear in English when
you receive a new message and your device is locked.
Fix Description: Fixed in this release.
763551
Issue Description: If you're using your device in a language
other than English, some text in the Contacts app search
field might appear in English.
Fix Description: Fixed in this release.
789115
Issue Description: When you device language is set to
Dutch and you go to Settings > App Manager > Device
Monitor, a translation error appears in the menu.
Fix Description: Fixed in this release.
29
Release Notes
791536
Fixed Issues
Issue Description: If your device language is set to French,
some content within the Contacts application might not be
translated and you might see the English text instead.
Fix Description: Fixed in this release.
793421
Issue Description: If your device language is set to
Portuguese, the text "Instant Actions" might not be
translated in the Settings > Displays and Actions screen.
Fix Description: Fixed in this release.
798880
Issue Description: If your device language is set to Italian,
you might see a translation error in the string that advises
you to tap the screen to unlock your work space.
Fix Description: Fixed in this release.
802182
Issue Description: From the BlackBerry Hub, if you tap
Settings > Display and Actions, some of the Instant Actions
settings are not fully translated into European Portuguese.
Fix Description: Fixed in this release.
794536
Issue Description: If your device language is set to German,
some text within the email options menu might appear in
English. Additionally, photos that are attached to email
messages might automatically download even though the
switch to download photos automatically is turned off.
Fix Description: Fixed in this release.
366298
Issue Description: If your device language is set to German
and you open a meeting invitation on your device, the
German text for the tentative option might appear
truncated.
Fix Description: Fixed in this release.
794501
Issue Description: If your device language is set to German,
an incorrect translation might be used if you're trying to add
a Bridge to an event in the Calendar app.
Fix Description: Fixed in this release.
808296
30
Issue Description: If you are using your device in a
language other than English, the text that appears with the
Bell icon for notifications might not be translated in the
device settings and might appear in English.
Release Notes
Fixed Issues
Fix Description: Fixed in this release.
788084
Issue Description: In some cases, text on your BlackBerry
device may be truncated when your device language is not
set to English.
Fix Description: Fixed in this release.
808292
Issue Description: If you are using your device in a
language other than English, some text for setting
notifications in device settings might not be fully translated.
Fix Description: Fixed in this release.
805476
Issue Description: In some cases, the notification message
that you've entered incorrect authentication information for
Twitter might not be fully localized in all languages.
Fix Description: Fixed in this release.
691892
Issue Description: If your device language is set to Arabic,
in the Twitter app, if you try to add a second account, the
text on the button might seem incomplete.
Fix Description: Fixed in this release.
775974
Issue Description: If your device language is set to French
and you give a command to the BlackBerry Assistant app,
when the BlackBerry Assistant displays the command on
the screen, it might insert English words in the command.
Fix Description: Fixed in this release.
User Interface
791123
Issue Description: In some cases, on a BlackBerry device
that is activated with ADARP enabled work account, Search
doesn't return a work contact even when the account is
unlocked.
Fix Description: Fixed in this release.
787332
Issue Description: In some cases, when you have your
device set to 3G, it is not possible to select 4G and 3G from
the network mode list.
Fix Description: Fixed in this release.
31
Release Notes
783325
Fixed Issues
Issue Description: In some cases, you may be unable to put
the cursor focus on the text field to unlock your work space.
Fix Description: Fixed in this release.
785265
Issue Description: In some cases, if you send an SMS
message that contains a web address or a phone number,
the recipient might not be able to select an individual link
within the SMS message.
Fix Description: Fixed in this release.
803039
Issue Description: In some cases, after you pair your device
with your car via Bluetooth technology and you try to allow
Address Book Access, your device does not respond.
Fix Description: Fixed in this release.
USB
780948
Issue Description: In some cases, your BlackBerry device
might incorrectly identify the connection to a wall charger
as a computer connection.
Fix Description: Fixed in this release.
Wi-Fi Networking
738967
Issue Description: In some cases, you're unable to browse
the Internet over a Wi-Fi network only.
Fix Description: Fixed in this release.
778184
Issue Description: After updating your device software, the
Wi-Fi indicator might not be illuminated and might appear
"grayed out." You might see this even if you are connected
to a Wi-Fi network.
Fix Description: Fixed in this release.
789937
32
Issue Description: If you create an enterprise VPN profile
and a personal VPN profile, when you switch between
profiles while connected to Wi-Fi the results might not be as
expected.
Release Notes
Fixed Issues
Fix Description: Fixed in this release.
33
Release Notes
Legal notice
Legal notice
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Release Notes
Legal notice
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Release Notes
Legal notice
Certain features outlined in this documentation require a minimum version of BlackBerry Enterprise Server, BlackBerry
Desktop Software, and/or BlackBerry Device Software.
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36