Brother | MFC-8480DN | User`s guide | Brother MFC-8480DN User`s guide

USER’S GUIDE
MFC-8480DN
MFC-8680DN
MFC-8690DW
MFC-8890DW
Note: Not all models are available in all countries.
Version 0
USA/CAN
If you need to call Customer Service
Please complete the following information for future
reference:
Model Number: MFC-8480DN, MFC-8680DN,
MFC-8690DW and MFC-8890DW
(Circle your model number)
Serial Number: 1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain
this User’s Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the
original owner of the product. Your registration with Brother:
„ may serve as confirmation of the purchase date of your product
should you lose your receipt;
„ may support an insurance claim by you in the event of product loss
covered by insurance; and,
„ will help us notify you of enhancements to your product and special
offers.
The most convenient and efficient way to register your new product is
online at http://www.brother.com/registration/
© 2009 Brother Industries, Ltd.
Brother numbers
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
Register your product
By registering your product with Brother International Corporation, you will be recorded as the
original owner of the product. Your registration with Brother:
„ may serve as confirmation of the purchase date of your product should you lose your receipt;
„ may support an insurance claim by you in the event of product loss covered by insurance; and,
„ will help us notify you of enhancements to your product and special offers.
Please complete and fax the Brother Warranty Registration And Test Sheet or, for your
convenience and most efficient way to register your new product, register on-line at
http://www.brother.com/registration/
FAQs (frequently asked questions)
The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function
Center needs. You can download the latest software and utilities and read FAQs and
troubleshooting tips to learn how to get the most from your Brother product.
http://solutions.brother.com/
Note
You can check here for Brother driver updates.
To keep your machine performance up to date, check here for the latest firmware upgrade
(Windows®).
For Customer Service
In USA:
1-877-BROTHER (1-877-276-8437)
1-901-379-1215 (fax)
In Canada:
1-877-BROTHER
(514) 685-4898 (fax)
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437).
Service Center Locations (Canada only)
For the location of a Brother authorized service center, call 1-877-BROTHER.
i
Ordering accessories and supplies
For best quality results use only genuine Brother accessories, which are available at most Brother
retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover,
or American Express credit card, you can order accessories directly from Brother. (You can visit
us online for a complete selection of the Brother accessories and supplies that are available for
purchase.)
Note
In Canada, only Visa and MasterCard are accepted.
In USA:
1-877-552-MALL (1-877-552-6255)
1-800-947-1445 (fax)
http://www.brothermall.com/
In Canada:
1-877-BROTHER
http://www.brother.ca/
Description
Item
Toner Cartridge Standard
TN-620 (Approx. 3,000 pages) 1
Toner Cartridge High Yield
TN-650 (Approx. 8,000 pages) 1
Drum Unit
DR-620 (Approx. 25,000 pages) 2
Telephone Line Cord
LG3077001
User’s Guide
LX2704001 (English for USA and Canada)
LS7438002 (French for Canada)
Quick Setup Guide
(MFC-8480DN, MFC-8680DN) LX2021001 (English for USA and
Canada)
(MFC-8690DW, MFC-8890DW) LX2702001 (English for USA and
Canada)
(MFC-8480DN) LS7493002 (French for Canada)
(MFC-8890DW) LS7450002 (French for Canada)
1
Approx. cartridge yield is declared in accordance with ISO/IEC 19752.
2
Drum yield is approximate, and may vary by type of use.
ii
Notice - Disclaimer of Warranties
(USA and Canada)
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR
AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE
SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE
ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE
SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS
OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE
SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT
PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE
ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE
SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY
TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE
ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
iii
Brother™ One-Year Limited Warranty and Replacement Service
(USA Only)
Who is covered:
„ This limited warranty (“warranty”) is given
only to the original end-user/retail
purchaser (referred to in this warranty as
“Original Purchaser”) of the accompanying
product, consumables and accessories
(collectively referred to in this warranty as
“this Product”).
„ If you purchased a product from someone
other than an authorized Brother reseller in
the United States or if the product was used
(including but not limited to floor models or
refurbished product by someone other than
Brother), prior to your purchase you are not
the Original Purchaser and the product that
you purchased is not covered by this
warranty.
What is covered:
„ This Product includes a Machine and
Consumable and Accessory Items.
Consumable and Accessory Items include
but are not limited to print heads, toner,
drums, ink cartridges, print cartridges,
cordless handset battery, refill ribbons,
therma PLUS paper and thermal paper.
„ Except as otherwise provided herein,
Brother warrants that the Machine and the
accompanying
Consumable
and
Accessory Items will be free from defects in
materials and workmanship, when used
under normal conditions.
„ This warranty applies only to products
purchased and used in the United States.
For products purchased in, but used
outside, the United States, this warranty
covers only warranty service within the
United States (and does not include
shipping outside the United States).
What is the length of the Warranty Periods:
„ Machines: one year from the original
purchase date.
„ Accompanying
Consumable
and
Accessory Items: 90 days from the original
purchase date or the rated life of
consumable, whichever comes first.
What is NOT covered:
This warranty does not cover:
1 Physical damage to this Product;
2 Damage caused by improper installation,
improper or abnormal use, misuse, neglect
or accident (including but not limited to
transporting this Product without the proper
preparation and/or packaging);
iv
3 Damage caused by another device or
software used with this Product (including
but not limited to damage resulting from
use of non Brother™-brand parts and
Consumable and Accessory Items);
4 Consumable and Accessory Items that
expired in accordance with a rated life;
5 Problems arising from other than defects in
materials or workmanship; and,
6 Normal Periodic Maintenance Items, such
as Waste Ink Absorber, Paper Feeding Kit,
Fuser and Laser Units.
This limited warranty is VOID if this Product
has been altered or modified in any way
(including but not limited to attempted warranty
repair without authorization from Brother
and/or alteration/removal of the serial
number).
What to do if you think your Product is
eligible for warranty service:
Report your issue to either our Customer
Service Hotline at 1-877-BROTHER (1-877276-8437) or to a Brother Authorized Service
Center within the applicable warranty
period. Supply Brother or the Brother
Authorized Service Center with a copy of your
dated bill of sale showing that this Product was
purchased within the U.S. For the name of
local Brother Authorized Service Center(s),
call 1-877-BROTHER (1-877-276-8437) or
visit www.brother-usa.com.
What Brother will ask you to do:
After contacting Brother or a Brother
Authorized Service Center, you may be
required to deliver (by hand if you prefer) or
send the Product properly packaged, freight
prepaid, to the Authorized Service Center
together with a photocopy of your bill of sale.
You are responsible for the cost of
shipping, packing product, and insurance
(if you desire). You are also responsible for
loss or damage to this Product in shipping.
What Brother will do:
If the problem reported concerning your
Machine and/or accompanying Consumable
and Accessory Items is covered by this
warranty and if you first reported the problem
to Brother or an Authorized Service Center
within the applicable warranty period, Brother
or its Authorized Service Center will repair or
replace the Machine and/or accompanying
Consumable and Accessory Items at no
charge to you for parts or labor. The decision
as to whether to repair or replace the Machine
and/or accompanying Consumable and
Accessory Items is made by Brother in its sole
discretion. Brother reserves the right to supply
Brother™ One-Year Limited Warranty and Replacement Service
(USA Only)
a refurbished or remanufactured replacement
Machine and/or accompanying Consumable
and Accessory Items and use refurbished
parts provided such replacement products
conform to the manufacturer’s specifications
for new product/parts. The repaired or
replacement Machine and/or accompanying
Consumable and Accessory Items will be
returned to you freight prepaid or made
available for you to pick up at a conveniently
located Authorized Service Center.
If the Machine and/or accompanying
Consumable and Accessory Items are not
covered by this warranty (either stage), you
will be charged for shipping the Machine
and/or accompanying Consumable and
Accessory Items back to you and charged for
any service and/or replacement parts/products
at Brother’s then current published rates.
The foregoing are your sole (i.e., only) and
exclusive remedies under this warranty.
What happens when Brother elects to
replace your Machine:
When a replacement Machine is authorized by
Brother, and you have delivered the Machine
to an Authorized Service Center, the
Authorized Service Center will provide you
with a replacement Machine after receiving
one from Brother. If you are dealing directly
with Brother’s Express Exchange Service
Brother will send to you a replacement
Machine shipped for receipt within two
business days, with the understanding that
you will, after receipt of the replacement
Machine, supply the required proof of
purchase information, together with the
Machine that Brother agreed to replace. You
are then expected to pack the Machine that
Brother agreed to replace in the package from
the replacement Machine and return it to
Brother using the pre-paid freight bill supplied
by Brother in accordance with the instructions
provided by Brother. Since you will be in
possession of two machines, Brother will
require that you provide a valid major credit
card number. Brother will issue a hold against
the credit card account number that you
provide until Brother receives your original
Product and determines that your original
Product is entitled to warranty coverage. Your
credit card will be charged up to the cost of a
new Product only if: (i) you do not return your
original Product to Brother within five (5)
business days; (ii) the problems with your
original Product are not covered by the limited
warranty; (iii) the proper packaging
instructions are not followed and has caused
damage to the product; or (iv) the warranty
period on your original Product has expired or
has not been sufficiently validated with a copy
of the proof of purchase (bill of sale). The
replacement Machine you receive (even if
refurbished or remanufactured) will be
covered by the balance of the limited warranty
period remaining on the original Product, plus
an additional thirty (30) days. You will keep the
replacement Machine that is sent to you and
your original Machine shall become the
property of Brother. Retain your original
Accessory Items and a copy of the return
freight bill, signed by the courier.
Limitations:
Brother is not responsible for damage to or
loss of any equipment, media, programs or
data related to the use of this Product. Except
for the repair or replacement as described
above, Brother shall not be liable for any
direct, indirect, incidental or consequential
damages or specific relief. Because some
states do not allow the exclusion or limitation
of consequential or incidental damages, the
above limitation may not apply to you.
THIS WARRANTY IS GIVEN IN LIEU OF ALL
OTHER WARRANTIES, WRITTEN OR
ORAL,
WHETHER
EXPRESSED
BY
AFFIRMATION, PROMISE, DESCRIPTION,
DRAWING, MODEL OR SAMPLE. ANY AND
ALL WARRANTIES OTHER THAN THIS
ONE, WHETHER EXPRESS OR IMPLIED,
INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE HEREBY
DISCLAIMED.
„ This Limited Warranty is the only warranty
that Brother is giving for this Product. It is
the final expression and the exclusive and
only statement of Brother’s obligations to
you. It replaces all other agreements and
understandings that you may have with
Brother or its representatives.
„ This warranty gives you certain rights and
you may also have other rights that may
vary from state to state.
„ This Limited Warranty (and Brother’s
obligation to you) may not be changed in
any way unless you and Brother sign the
same piece of paper in which we (1) refer
to this Product and your bill of sale date, (2)
describe the change to this warranty and
(3) agree to make that change.
Important: We recommend that you keep all
original packing materials, in the event that
you ship this Product.
© 2011 Brother International Corporation
v
BROTHER MULTIFUNCTION CENTER / FAX MACHINE
LIMITED WARRANTY
(Canada only)
Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts,
Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service
Centres, will repair or replace (at Brother’s sole discretion) this MFC/Fax machine free of
charge if defective in material or workmanship. This warranty applies only to products
purchased and used in Canada.
This limited Warranty does not include cleaning, consumables (including, without limitation,
ink cartridges, print cartridges, print rolls, thermal paper rolls, toner cartridges, drum units,
OPC belts, fixing units, print heads, paper feed rollers, transfer rolls, cleaning rollers, waste
toner packs, oil bottles) or damage caused by accident, neglect, misuse or improper
installation or operation, any damage caused from service, maintenance, modifications, or
tampering by anyone other than a Brother Authorized Service Representative, or if shipped
out of the country.
The use of supplies or consumable items that are non-Brother products may void your
warranty. This limited warranty ceases when this machine is rented, sold, or otherwise
disposed of. Operation of the MFC/Fax machine in excess of the specifications or with the
Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter
shall be the sole liability of the end-user/purchaser.
In order to obtain warranty service, the MFC/Fax machine must be delivered or shipped
freight prepaid by the end-user/purchaser to a “Brother” Authorized Service Centre, together
with your Canadian Proof of Purchase in the form of a Sales Receipt.
When shipping or transporting your MFC/Fax machine, please refer to your Operation
Manual for the proper packaging procedures.
For Laser units: Failure to remove the Toner Cartridge (and Toner Drum Unit, waste toner
packs or oil bottles on applicable models) during shipping or transport will cause severe
damage to the Laser MFC/Fax machine and will void the Warranty.
For inkjet units: (When shipping your Inkjet MFC/Fax machine remove the ink cartridges and
replace them with the original protective parts. If original protective parts are not available,
leave ink cartridges installed. Please avoid shipping the unit without original protective parts
or ink cartridges.) Damage to your print head resulting from packing the Inkjet MFC/Fax
machine without the ink cartridges or the protective parts will void your warranty.
Improper packaging may cause severe damage to the machine during shipping and will void
the warranty.
BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED
INCLUDING,
WITHOUT
LIMITATIONS,
ANY
IMPLIED
WARRANTIES
OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE
EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.
No oral or written information, advice or representation provided by Brother, its Authorized
Service Centres, Distributors, Dealers, Agents or employees, shall create another warranty
or modify this warranty. The warranty states Brother’s entire liability and your exclusive
remedy against Brother for any failure of the MFC/Fax machine to operate properly.
Neither Brother nor anyone else involved in the development, production, or delivery of this
MFC/Fax machine shall be liable for any indirect, incidental, special, consequential,
exemplary, or punitive damages, including lost profits, arising from the use of or inability to
use the product, even if advised by the end user/purchaser of the possibility of such damages.
Since some Provinces do not allow the above limitation of liability, such limitation, may not
apply to you.
This Limited Warranty gives you specific legal rights and you may also have other
rights which vary from Province to Province.
Warranty Service is available at Brother Authorized
Service Centres throughout Canada. For Technical
Assistance or for the name and location of your nearest
Authorized Service Centre call 1-877-BROTHER.
Internet support: support@brother.ca or browse Brother’s Web Site www.brother.ca.
vi
Table of Contents
Section I
1
General
General information
2
Using the documentation ....................................................................................... 2
Symbols and conventions used in the documentation .................................... 2
Accessing the Software User’s Guide and Network User’s Guide ........................ 3
Viewing documentation ................................................................................... 3
Accessing Brother support (Windows®) ................................................................ 5
Control panel overview .......................................................................................... 6
Status LED indications .................................................................................... 9
2
Loading paper and documents
10
Loading paper and print media ............................................................................ 10
Loading paper in the standard paper tray......................................................10
Loading paper in the multi-purpose tray (MP tray) ........................................ 12
Unprintable area ............................................................................................13
Acceptable paper and other print media.............................................................. 14
Recommended paper and print media ..........................................................14
Type and size of paper ..................................................................................15
Handling and using special paper ................................................................. 16
Loading documents ............................................................................................. 20
Using the automatic document feeder (ADF) ................................................ 20
Using the scanner glass ................................................................................21
3
General Setup
22
Mode Timer..........................................................................................................22
Paper settings...................................................................................................... 22
Paper Type .................................................................................................... 22
Paper Size .....................................................................................................23
Tray Use in copy mode..................................................................................23
Tray Use in fax mode ....................................................................................24
Tray Use in print mode ..................................................................................25
Volume settings ...................................................................................................25
Ring volume...................................................................................................25
Beeper volume ..............................................................................................25
Speaker volume............................................................................................. 26
Automatic daylight savings time .......................................................................... 26
Ecology features.................................................................................................. 27
Toner Save .................................................................................................... 27
Sleep Time .................................................................................................... 27
Turning off the scanner lamp ............................................................................... 28
LCD Contrast .......................................................................................................28
Dial Prefix ............................................................................................................29
Setting up the prefix number .........................................................................29
Changing the prefix number .......................................................................... 29
vii
4
Security features
30
Secure Function Lock 2.0 ....................................................................................30
Setting the password for the administrator ...................................................30
Changing the password for the administrator ................................................31
Setting up the public user mode ....................................................................31
Setting up restricted users .............................................................................32
Turning Secure Function Lock on/off.............................................................33
Switching Users .............................................................................................33
Setting Lock .........................................................................................................34
Setting up the password ................................................................................34
Changing your Setting Lock password ..........................................................35
Turning Setting Lock on/off............................................................................35
Restricting dialing ................................................................................................36
Dial pad restriction .........................................................................................36
One Touch restriction ....................................................................................36
Speed Dial restriction ....................................................................................36
LDAP server restriction (MFC-8690DW and MFC-8890DW) ........................36
Section II Fax
5
Sending a fax
38
How to fax............................................................................................................38
Entering fax mode .........................................................................................38
Sending a single-sided fax from the ADF ......................................................38
Sending a 2-sided fax from the ADF (MFC-8680DN, MFC-8690DW and
MFC-8890DW) ..........................................................................................38
Sending a fax from the scanner glass ...........................................................39
Faxing A4/Legal/Folio size documents from the scanner glass ....................40
Canceling a fax in progress ...........................................................................40
Broadcasting .......................................................................................................41
Canceling a Broadcast in progress................................................................41
Additional sending operations..............................................................................42
Sending faxes using multiple settings ...........................................................42
Electronic cover page ....................................................................................42
Contrast .........................................................................................................44
Changing Fax Resolution ..............................................................................44
Dual access ...................................................................................................45
Real Time Transmission ................................................................................45
Overseas Mode .............................................................................................46
Delayed Fax ..................................................................................................46
Delayed batch transmission ..........................................................................46
Checking and canceling waiting jobs.............................................................47
Sending a fax manually .................................................................................47
Sending a fax at the end of a conversation ...................................................47
Out of memory message ...............................................................................47
viii
6
Receiving a fax
48
Choose the correct Receive Mode ......................................................................48
Using receive modes ........................................................................................... 49
Fax Only ........................................................................................................ 49
Fax/Tel........................................................................................................... 49
Manual........................................................................................................... 49
External TAD ................................................................................................. 49
Receive Mode settings ........................................................................................ 50
Ring Delay .....................................................................................................50
F/T Ring Time (Fax/Tel mode only) ...............................................................50
Easy Receive................................................................................................. 51
Setting the Print Density ................................................................................51
Additional receiving operations............................................................................ 52
Printing a reduced incoming fax ....................................................................52
Duplex (2-sided) printing for Fax mode ......................................................... 52
Setting the Fax Receive Stamp ..................................................................... 53
Receiving a fax at the end of a conversation.................................................53
Printing a fax from the memory ..................................................................... 53
Receiving faxes into memory when the paper tray is empty .........................53
7
Telephone services and external devices
54
Telephone line services .......................................................................................54
Voice Mail ...................................................................................................... 54
Distinctive Ring ..............................................................................................54
Connecting an external TAD (telephone answering device)................................57
Connections...................................................................................................58
Recording an outgoing message (OGM)....................................................... 58
Special line considerations ............................................................................ 58
Multi-line connections (PBX) .........................................................................60
External and extension telephones......................................................................60
Using external and extension telephones......................................................60
For Fax/Tel mode only................................................................................... 61
Connecting an external or extension telephone ............................................61
Using a non-Brother cordless external handset ............................................61
Using Remote Codes ....................................................................................61
8
Dialing and storing numbers
63
How to dial........................................................................................................... 63
Manual dialing ............................................................................................... 63
One touch dialing........................................................................................... 63
Speed dialing ................................................................................................. 63
Search ........................................................................................................... 64
LDAP search (MFC-8690DW and MFC-8890DW) ........................................ 64
Fax redial.......................................................................................................64
ix
Storing numbers ..................................................................................................65
Storing a pause .............................................................................................65
Storing One Touch Dial numbers ..................................................................65
Storing Speed Dial numbers..........................................................................67
Changing One Touch and Speed Dial numbers ............................................68
Setting up Groups for Broadcasting ..............................................................69
Dialing access codes and credit card numbers .............................................70
Pause ............................................................................................................70
Tone or Pulse (Canada only).........................................................................70
9
Remote Fax Options
71
Fax Forwarding ....................................................................................................71
Paging..................................................................................................................72
Fax Storage .........................................................................................................72
PC Fax Receive ...................................................................................................73
Changing Remote Fax Options ...........................................................................74
Turning off Remote Fax Options ...................................................................74
Remote retrieval ..................................................................................................75
Setting a Remote Access Code.....................................................................75
Using your Remote Access Code..................................................................75
Retrieving fax messages ...............................................................................76
Changing the Fax Forwarding number ..........................................................76
Remote fax commands ........................................................................................77
10
Polling
78
Polling receive .....................................................................................................78
Sequential polling ..........................................................................................78
Polled transmit .....................................................................................................79
Setup for polled transmit................................................................................79
11
Printing reports
80
Fax reports...........................................................................................................80
Transmission verification report.....................................................................80
Fax Journal ....................................................................................................81
Reports ................................................................................................................81
How to print a report ......................................................................................81
x
Section III Copy
12
Making copies
84
How to copy......................................................................................................... 84
Entering copy mode.......................................................................................84
Making a single copy ..................................................................................... 84
Making multiple copies ..................................................................................84
Stop copying.................................................................................................. 84
Copy options (temporary settings)....................................................................... 85
Enlarging or reducing the image copied ........................................................85
Improving copy quality................................................................................... 86
Sorting copies using the ADF ........................................................................ 86
Changing text copy resolution ....................................................................... 86
Adjusting Contrast and Brightness ................................................................ 87
Making N in 1 copies (page layout) ...............................................................88
Duplex (2-sided) copying ..................................................................................... 89
Duplex Copy (long edge flip) .........................................................................89
Advanced Duplex Copy (short edge flip) ....................................................... 90
Tray selection ...................................................................................................... 92
Out of memory message ..................................................................................... 92
Section IV Direct printing
13
Printing data from a USB Flash memory drive or a digital
camera supporting mass storage
94
Supported file formats.......................................................................................... 94
Creating a PRN or PostScript® 3™ file for direct printing.................................... 94
Printing data directly from the USB Flash memory drive or digital camera
supporting mass storage ..................................................................................95
Understanding the error messages ..................................................................... 97
Section V Software
14
Software and Network features
100
How to read the HTML User’s Guide................................................................. 100
Windows® .................................................................................................... 100
Macintosh .................................................................................................... 101
xi
Section VI Appendixes
A
Safety and legal
104
Choosing a location ...........................................................................................104
To use the machine safely .................................................................................106
Important safety instructions........................................................................110
Standard telephone and FCC notices .........................................................112
Industry Canada Compliance Statement (Canada only) ............................114
Laser safety (For 110-120V Models only) ...................................................114
FDA regulations (For 110-120V Models only) .............................................115
Disconnect device .......................................................................................115
LAN connection ...........................................................................................116
International ENERGY STAR ® Qualification Statement..............................116
Libtiff Copyright and License .............................................................................117
Trademarks........................................................................................................118
B
Options
119
Options ..............................................................................................................119
Optional paper tray (LT-5300) ...........................................................................120
Memory board....................................................................................................120
Installing extra memory ...............................................................................121
C
Troubleshooting and routine maintenance
122
Troubleshooting .................................................................................................122
If you are having difficulty with your machine ..............................................122
Improving the print quality ...........................................................................131
Setting Dial Tone detection .........................................................................138
Telephone line interference .........................................................................138
Error and maintenance messages .....................................................................139
Transferring your faxes or Fax Journal report .............................................144
Document jams............................................................................................145
Paper jams ..................................................................................................147
Routine maintenance .........................................................................................154
Cleaning the outside of the machine ...........................................................154
Cleaning the scanner...................................................................................155
Cleaning the laser scanner window .............................................................155
Cleaning the corona wire .............................................................................157
Cleaning the drum unit ................................................................................158
Replacing the consumable items .......................................................................160
Replacing a toner cartridge .........................................................................161
Replacing the drum unit...............................................................................164
Replacing periodic maintenance parts...............................................................166
xii
Machine Information ..........................................................................................166
Checking the Serial Number........................................................................ 166
Checking the Page Counters.......................................................................166
Checking the remaining life of parts ............................................................ 167
Reset ........................................................................................................... 167
How to reset ................................................................................................ 168
Packing and shipping the machine ....................................................................168
D
Menu and features
170
On-screen programming.................................................................................... 170
Menu table ...................................................................................................170
Memory storage........................................................................................... 170
Menu keys ......................................................................................................... 170
How to access the menu mode ................................................................... 171
Menu table ......................................................................................................... 172
Entering text ...................................................................................................... 193
E
Specifications
195
General.............................................................................................................. 195
Print media......................................................................................................... 197
Fax..................................................................................................................... 199
Copy .................................................................................................................. 200
Scan .................................................................................................................. 201
Print ................................................................................................................... 202
Interfaces ........................................................................................................... 203
Direct Print feature............................................................................................. 204
Computer requirements .....................................................................................205
Consumable items ............................................................................................. 207
Ethernet wired network ...................................................................................... 208
Ethernet wireless network (MFC-8690DW and MFC-8890DW) ........................ 210
Authentication and encryption for wireless users only.................................212
Wireless one-push configuration ................................................................. 214
F
Glossary
215
G
Index
219
xiii
xiv
Section I
General
General information
Loading paper and documents
General Setup
Security features
I
2
10
22
30
1
General information
Using the
documentation
1
Warnings tell you what to do to prevent
possible personal injury.
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation
The following symbols and conventions are
used throughout the documentation.
Bold
Italics
Courier
New
2
Bold style identifies keys on the
machine control panel or
computer screen.
Italicized style emphasizes an
important point or refers you to
a related topic.
Courier New font identifies the
messages shown on the LCD
of the machine.
WARNING
CAUTION
Cautions specify procedures you must
follow or avoid to prevent possible minor
injuries.
1
IMPORTANT
IMPORTANT describes procedures you
must follow or avoid to prevent possible
machine problems or damage to other
objects.
Electrical Hazard icons alert you to a
possible electrical shock.
Hot Surface icons warn you not to
touch machine parts that are hot.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the current
operation works with other features.
1
General information
Accessing the
Software User’s Guide
and Network User’s
Guide
c
1
This User’s Guide does not contain all the
information about the machine such as how
to use the advanced features of Fax, Printer,
Scanner, PC Fax and Network. When you are
ready to learn detailed information about
these operations, read the
Software User’s Guide and
Network User’s Guide.
Viewing documentation
Viewing documentation (Windows®)
To view the documentation, from the Start
menu, point to Brother, MFC-XXXX (where
XXXX is your model name) from the program
group, and then click
User’s Guides in HTML format.
If you have not installed the software, you can
find the documentation by following the
instructions below:
a
Turn on your PC.
Insert the Brother CD-ROM into your
CD-ROM drive.
b
If the language selection screen
appears, click your language.
If the model name screen appears, click
your model name. The CD-ROM main
menu will appear.
If this window does not appear, use
Windows® Explorer to find and run the
start.exe program from the root directory
of the Brother CD-ROM.
1
1
d
e
Click Documentation.
Click the documentation you want to
read:
„ HTML documents (2 manuals):
Software User’s Guide and
Network User’s Guide in HTML
format.
This format is recommended for
viewing on your computer.
„ PDF documents (4 manuals):
User’s Guide for stand-alone
operations, Software User’s Guide,
Network User’s Guide and
Quick Setup Guide.
This format is recommended for
printing the manuals. Click to go to
the Brother Solutions Center, where
you can view or download the PDF
documents. (Internet access and
PDF Reader software are required.)
3
1
Chapter 1
How to find scanning instructions
1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide:
1
Viewing documentation (Macintosh)
a
Turn on your Macintosh.
Insert the Brother CD-ROM into your
CD-ROM drive.
b
The following window will appear.
c
d
Double-click the Documentation icon.
e
Double-click the top page file to view the
Software User’s Guide and
Network User’s Guide in HTML
format.
f
Click the documentation you want to
read.
„ Scanning a document using the TWAIN
driver in Chapter 2
„ Scanning a document using the WIA
driver (Windows® XP/Windows Vista®) in
Chapter 2
„ Using ControlCenter3 in Chapter 3
„ Network Scanning in Chapter 4
ScanSoft™ PaperPort™ 11SE with
OCR How-to-Guides:
1
„ The complete ScanSoft™ PaperPort™
11SE with OCR How-to-Guides can be
viewed from the Help selection in the
ScanSoft™ PaperPort™ 11SE
application.
How to find Network setup
instructions (MFC-8690DW and
MFC-8890DW)
Your machine can be connected to a wireless
or wired network. You can find basic setup
instructions in the Quick Setup Guide. If your
wireless access point supports
SecureEasySetup™, Wi-Fi Protected Setup
or AOSS™, follow the steps in the Quick
Setup Guide. For more information about
network setup please see the Network User's
Guide.
1
If the language selection screen
appears, double-click your language.
„ Software User’s Guide
„ Network User’s Guide
Note
The documents are also available in PDF
format (4 manuals): User’s Guide for
stand-alone operations,
Software User’s Guide,
Network User’s Guide and
Quick Setup Guide. The PDF format is
recommended for printing the manuals.
Double-click Brother Solutions Center
icon to go to the Brother Solutions Center,
where you can view or download the PDF
documents. (Internet access and PDF
Reader software are required.)
4
1
General information
How to find scanning instructions
1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide:
1
„ Scanning in Chapter 9
„ Using ControlCenter2 in Chapter 10
1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center), Customer Service and Brother
Authorized Service Centers in Brother
numbers on page i and on the Brother
CD-ROM.
„ Click Brother Support on the main menu.
The following screen will appear:
„ Network Scanning in Chapter 11
Presto! PageManager User’s Guide:
Accessing Brother
support (Windows®)
1
„ The complete Presto! PageManager
User’s Guide can be viewed from the Help
selection in the Presto! PageManager
application.
How to find Network setup
instructions (MFC-8690DW and
MFC-8890DW)
Your machine can be connected to a wireless
or wired network. You can find basic setup
instructions in the Quick Setup Guide. If your
wireless access point supports
SecureEasySetup™, Wi-Fi Protected Setup
or AOSS™, follow the steps in the Quick
Setup Guide. For more information about
network setup please see the Network User's
Guide.
1
„ To access our web site
(http://www.brother.com/) click
Brother Home Page.
„ To view all Brother Numbers, including
Customer Service numbers for the USA
and Canada, click Support Information.
„ To access the USA Brother online
shopping mall
(http://www.brothermall.com/) for
additional product and services
information, click Brother Mall.com.
„ To access Canada’s Brother online
shopping mall (http://www.brother.ca/) for
additional product and services
information, click Shop Online (Canada).
„ For the latest news and product support
information
(http://solutions.brother.com/), click
Brother Solutions Center.
„ To visit our web site for original/genuine
Brother supplies
(http://www.brother.com/original/), click
Supplies Information.
„ To return to the main page, click Back or,
if you have finished, click Exit.
5
1
Chapter 1
Control panel overview
1
MFC-8480DN, MFC-8680DN, MFC-8690DW and MFC-8890DW have the same keys.
1
One Touch keys
These 20 keys give you instant access to 40
previously stored numbers.
Shift
Lets you access One Touch numbers 21 to 40
when held down.
2
Status LED
The LED will flash and change color depending
on the machine status.
3
LCD
Displays messages to help you set up and use
your machine.
(MFC-8690DW and MFC-8890DW) A four
level indicator shows the current wireless
signal strength if you are using a wireless
connection.
4
d or c
Press to scroll backwards or forwards through
menu selections. Press to change the volume
when in fax or standby mode.
a or b
Press to scroll through the menus and options.
5
0
6
Max
Menu keys:
Menu
Lets you access the Menu to program your
settings in this machine.
Clear/Back
Deletes entered data or lets you cancel the
current setting.
OK
Lets you store your settings in the machine.
Volume keys
Dial pad
Use these keys to dial telephone and fax
numbers and as a keyboard for entering
information into the machine.
(Canada only) The # key temporarily switches
the dialing mode from Pulse to Tone during a
telephone call.
General information
1
6
Stop/Exit
Stops an operation or exits from a menu.
7
Start
Lets you start sending faxes, making copies or
scanning.
8
Copy keys:
Duplex
You can choose Duplex to copy on both sides
of the paper.
Contrast/Quality
Lets you change the quality or contrast for the
next copy.
Enlarge/Reduce
Reduces or enlarges copies.
Tray Select
Lets you change which tray will be used for the
next copy.
Sort
Sorts multiple copies using the ADF.
N in 1
You can choose N in 1 to copy 2 or 4 pages
onto one page.
9
Mode keys:
Fax
Puts the machine in Fax mode.
Scan
Puts the machine in Scan mode.
(For details about scanning, see the Software
User’s Guide on the CD-ROM.)
Copy
Puts the machine in Copy mode.
7
Chapter 1
10 Fax and telephone keys:
Hook
Press before dialing if you want to make sure a
fax machine will answer, and then press Start.
Also, press this key after you pick up the
handset of an external telephone during the
F/T ring (fast double-rings).
Resolution
Sets the resolution when sending a fax.
Search/Speed Dial
Lets you look up numbers stored in memory. It
also lets you access speed dial numbers
directly if you hold down the Shift key and
press Search/Speed Dial, and then enter a
three digit number.
Redial/Pause
Redials the last number called. It also inserts a
pause when programming quick dial numbers
or when dialing a number manually.
11 Print Keys:
Secure/Direct
This key has two functions.
„ Secure
You can print data saved in the memory
when you enter your four-digit password.
(For details about using the Secure key,
see the Software User’s Guide on the CDROM.)
When using Secure Function Lock, you can
switch restricted users by holding down
Shift as you press Secure. (See Secure
Function Lock 2.0 on page 30.)
„ Direct
Lets you print data from a USB Flash
memory drive that you can connect directly
to the machine. The Direct key will be
active when a USB Flash memory drive is
connected to the machine’s USB direct
interface.
(See Printing data directly from the USB
Flash memory drive or digital camera
supporting mass storage on page 95.)
Job Cancel
Cancels a programmed print job and clears it
from the machine’s memory.
To cancel multiple print jobs, hold down this
key until the LCD shows
Job Cancel (All).
8
General information
Status LED indications
1
The Status LED (light emitting diode) will flash and change color depending on the machine’s
status.
LED
Machine Status
Description
Sleep Mode
The power switch is off or the machine is in Sleep mode.
Warming Up
The machine is warming up for printing.
Ready
The machine is ready to print.
Receiving Data
The machine is either receiving data from the computer,
processing data in memory, or printing data.
Data Remaining
in Memory
Print data remains in the machine memory.
Service error
Follow the steps below.
1. Turn off the power switch.
2. Wait a few seconds, and then turn it back on and try to print
again.
If you cannot clear the error and you see the same service call
indication after turning the machine back on, please call Brother
Customer Service. (See Brother numbers on page i.)
Cover open
The front cover or fuser cover is open. Close the cover.
Toner Life End
Replace the toner cartridge with a new one.
Paper error
Put paper in the tray or clear the paper jam. Check the LCD
message.
Scan lock
Check that the scanner lock lever is released.
Others
Check the LCD message.
1
Green
(blinking)
Green
Yellow
(blinking)
Yellow
Red
(blinking)
Red
Note
When the power switch is off or the machine is in Sleep mode, the LED is off.
9
2
Loading paper and documents
Loading paper and
print media
The machine can feed paper from the
standard paper tray, optional lower tray or
multi-purpose tray.
When you put paper into the paper tray, note
the following:
Loading paper in the standard
paper tray
2
2
Printing on plain paper, thin paper,
recycled paper or transparencies from
the paper tray
a
Pull the paper tray completely out of the
machine.
b
While pressing the blue paper-guide
release lever (1), slide the paper guides
to fit the paper size you are loading in
the tray. Make sure that the guides are
firmly in the slots.
„ If your application software supports
paper size selection on the print menu,
you can select it through the software. If
your application software does not
support it, you can set the paper size in
the printer driver or by using the control
panel buttons.
10
2
2
Loading paper and documents
IMPORTANT
Note
For Legal and Folio size paper, press the
release button (1) in the bottom of the
paper tray and then pull out the back of the
paper tray. (Legal or Folio size paper are
not available in some regions.)
Make sure the paper guides touch the
sides of the paper so it will feed properly.
e
Put the paper tray firmly back in the
machine. Make sure that it is completely
inserted into the machine.
f
Unfold the support flap (1) to prevent
paper from sliding off the face-down
output tray.
1
c
d
Fan the stack of paper well to avoid
paper jams and misfeeds.
1
Put paper in the tray, and make sure that
the paper is below the maximum paper
mark (1). The side to be printed on must
be face down.
1
11
2
Chapter 2
Loading paper in the
multi-purpose tray (MP tray)
b
Open the MP tray and lower it gently.
c
Pull out the MP tray support (1) and
unfold the flap (2).
2
You can load up to 3 envelopes or special
print media in the MP tray or up to 50 sheets
of plain paper. Use this tray to print or copy on
thick paper, bond paper, envelopes, labels or
transparencies.
Printing on thick paper, bond paper,
envelopes, labels and transparencies
2
Before loading, press the corners and sides
of the envelopes to make them as flat as
possible.
When the back output tray is pulled down, the
machine has a straight paper path from the
MP tray through to the back of the machine.
Use this paper feed and output method when
you want to print on thick paper, bond paper,
envelopes, labels or transparencies.
1
d
IMPORTANT
Remove each printed sheet or envelope
immediately to prevent a paper jam.
a
Open the back cover (back output tray).
IMPORTANT
Make sure the paper guides touch the
sides of the paper so it will feed properly.
e
12
While pressing the paper side guide
release lever, slide the paper guides to
fit the width of the paper that you are
going to use.
Put the envelopes (up to 3), thick paper,
labels or transparencies in the MP tray
with the top edge first and the print side
face up. Make sure that the paper stays
under the maximum paper mark (b).
Loading paper and documents
Unprintable area
2
Unprintable area for faxes and copies
2
The figures below show unprintable areas.
2
2
2
Usage
1
Fax
Copy
1
Document Size Top (1)
Left (2)
Bottom (1)
Right(2)
Letter
0.12 in.(3 mm)
0.16 in.(4 mm)
A4
0.12 in.(3 mm)
0.16 in.(4 mm)
Letter
0.12 in.(3 mm)
0.16 in.(4 mm)
A4
0.12 in.(3 mm)
0.08 in.(2mm)
Note
This unprintable area shown above is for a single copy or a 1 in 1 copy using Letter size paper.
The unprintable area changes with the paper size.
Unprintable area when printing from a computer
2
When using the driver the printable area is smaller than the paper size, as shown below.
Portrait
Landscape
2
2
2
2
1
1
1
1
Portrait
Landscape
Windows® printer driver and
Macintosh printer driver
BRScript Driver for Windows®
and Macintosh
1
0.16 in. (4.23 mm)
0.16 in. (4.23 mm)
2
0.25 in. (6.35 mm)
0.16 in. (4.23 mm)
1
0.16 in. (4.23 mm)
0.16 in. (4.23 mm)
2
0.2 in. (5.08 mm)
0.16 in. (4.23 mm)
Note
The unprintable area shown above is for Letter size paper. The unprintable area changes with
the paper size.
13
Chapter 2
Acceptable paper and
other print media
Recommended paper and
print media
2
Print quality may vary according to the type of
paper you are using.
You can use the following types of print
media: thin paper, plain paper, thick paper,
bond paper, recycled paper, transparencies,
labels or envelopes.
For best results, follow the instructions below:
„ Use paper made for plain paper copying.
„ Use paper that is 16 to 28 lb (60 to
105 g/m2).
„ Use labels and transparencies which are
designed for use in laser machines.
„ DO NOT put different types of paper in the
paper tray at the same time because it
may cause paper jams or misfeeds.
„ For proper printing, you must choose the
same paper size from your software
application as the paper in the tray.
„ Avoid touching the printed surface of the
paper immediately after printing.
„ When you use transparencies remove
each sheet immediately to prevent
smudging or paper jams.
„ Use long grain paper with a neutral Ph
value, and a moisture content of approx.
5%.
14
To get the best print quality, we suggest using
the following paper.
Paper Type
Item
Plain Paper
Xerox 4200DP 20 lb
Hammermill Laser Print
(24 lb=90 g/m2)
Recycled Paper
No specific brand
recommended
Transparency
3M CG3300
Labels
Avery laser labels white
#5160
Envelope
No specific brand
recommended
2
Loading paper and documents
Type and size of paper
2
2
The optional lower tray can hold up to 250
sheets of Letter/A4, Legal and Folio size
paper (20 lb or 80 g/m2). Paper can be loaded
up to the top line of the maximum paper mark
on the sliding paper width guide.
The machine loads paper from the installed
standard paper tray, optional lower tray or
multi-purpose tray.
Standard paper tray
Optional lower tray (LT-5300)
2
2
The name for the paper trays in the
printer driver in this Guide are as
follows:
Since the standard paper tray is a universal
type, you can use any of the paper sizes (one
paper type and size at a time) listed in the
table in Paper capacity of the paper trays
on page 15. The standard paper tray can
hold up to 250 sheets of Letter/A4, Legal or
Folio size paper (20 lb or 80 g/m2). Paper can
be loaded up to the maximum paper mark on
the sliding paper width guide.
Multi-purpose tray (MP tray)
Tray and optional unit
Name
Standard paper tray
Tray 1
Optional lower tray
Tray 2
Multi-purpose tray
MP tray
2
2
The MP tray can hold up to 50 sheets of plain
paper (20 lb or 80 g/m2) or up to 3 envelopes.
Paper can be loaded up to the maximum
paper mark on the sliding paper width guide.
Paper capacity of the paper trays
Paper Tray
(Tray #1)
2
Paper size
Paper types
No. of sheets
A4, Letter, Legal,
Executive, A5, A5 (Long
Edge), A6, B5, B6 and
Plain paper, Thin paper,
Bond paper and
Recycled paper
up to 250
Transparency
up to 10
Plain paper, Thin paper,
Thick paper, Bond
paper, Recycled paper,
Envelopes and Labels.
up to 50
up to 3 (envelopes)
Transparency
up to 10
Thin paper, Plain paper,
Bond paper and
Recycled paper
up to 250
20 lb (80 g/m2)
20 lb (80 g/m2)
Folio 1.
Multi-purpose tray
(MP tray)
Width: 2.75 to 8.5 in.
(69.8 to 216 mm)
Length: 4.57 to 16 in.
(116 to 406.4 mm)
Paper Tray
(Tray #2)
1
A4, Letter, Legal,
Executive, A5, B5, B6
and Folio 1.
20 lb (80 g/m2)
Folio size is 8.5 in. × 13 in. (215.9 mm x 330.2 mm)
15
Chapter 2
Recommended paper specifications
2
The following paper specifications are suitable for this machine.
Basis weight
20-24 lb (75-90 g/m2)
Thickness
80-110 µm
Roughness
Higher than 20 sec.
Stiffness
90-150 cm3/100
Grain direction
Long grain
Volume resistivity
10e9-10e11 ohm
Surface resistivity
10e9-10e12 ohm-cm
Filler
CaCO3 (Neutral)
Ash content
Below 23 wt%
Brightness
Higher than 80%
Opacity
Higher than 85%
Handling and using special
paper
The machine is designed to work well with
most types of xerographic and bond paper.
However, some paper variables may have an
effect on print quality or handling reliability.
Always test samples of paper before
purchasing to ensure desirable performance.
Store paper in its original packaging and keep
it sealed. Keep the paper flat and away from
moisture, direct sunlight and heat.
Some important guidelines when selecting
paper are:
„ Do not use inkjet paper because it may
cause a paper jam or damage your
machine.
„ Preprinted paper must use ink that can
withstand the temperature of the
machine’s fusing process (200 degrees
centigrade).
„ If you use bond paper, paper having a
rough surface or paper that is wrinkled or
creased, the paper may exhibit degraded
performance.
16
2
Loading paper and documents
Types of paper to avoid
IMPORTANT
Some types of paper may not perform well
or may cause damage to your machine.
DO NOT use paper:
• that is highly textured
• that is extremely smooth or shiny
• that is curled or warped
1
1
1
0.08 in. (2mm) or greater curl may
cause jams to occur.
• that is coated or has a chemical finish
• that is damaged, creased or folded
• that exceeds the recommended weight
specification in this guide
• with tabs and staples
• with letterheads using low temperature
dyes or thermography
• that is multipart or carbonless
2
Envelopes
2
Most envelopes will be suitable for your
machine. However, some envelopes may
have feed and print-quality problems
because of the way they have been made. A
suitable envelope should have edges with
straight, well-creased folds and the leading
edge should not be thicker than two sheets of
paper. The envelope should lie flat and not be
of baggy or flimsy construction. You should
buy quality envelopes from a supplier who
understands that you will be using the
envelopes in a laser machine.
Envelopes can only be fed from the MP tray.
Do not print envelopes using duplex printing.
We recommend that you print a test envelope
to make sure the print results are what you
want before you print or purchase a large
quantity of envelopes.
Check the following:
„ Envelopes should have a lengthwise
sealing flap.
„ The sealing flaps should be folded crisply
and correctly (irregularly cut or folded
envelopes may cause paper jams).
„ Envelopes should consist of two layers of
paper in the area circled in figure below.
• that is designed for inkjet printing
If you use any of the types of paper listed
above, they may damage your machine.
This damage is not covered under any
Brother warranty or service agreement.
1
1
1
Feeding direction
„ Envelope joints that are sealed by the
manufacturer should be secure.
„ We recommend that you do not print
within 0.6 in. (15 mm) of the edges of
envelopes.
17
2
Chapter 2
Types of envelopes to avoid
IMPORTANT
DO NOT use envelopes:
2
• with sealing flaps that have not been
folded at purchase
• with sealing flaps as shown in figure
below
• that are damaged, curled, wrinkled or
an unusual shape
• that are extremely shiny or textured
• with clasps, staples, snaps or tie
strings
• with self-adhesive closures
• that are of a baggy construction
• with each side folded as shown in
figure below
• that are not sharply creased
• that are embossed (have raised writing
on them)
• that were previously printed by a laser
machine
• that are pre-printed on the inside
• that cannot be arranged neatly when
stacked
• that are made of paper that weighs
more than the paper weight
specifications for the machine
• with edges that are not straight or
consistently square
• with windows, holes, cut-outs or
perforations
• with glue on surface as shown in figure
below
• with double flaps as shown in figure
below
18
If you use any of the types of envelopes
listed above, they may damage your
machine. This damage is not covered
under any Brother warranty or service
agreement.
Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
Loading paper and documents
Labels
2
The machine will print on most types of labels
designed for use with a laser machine. Labels
should have an adhesive that is acrylic-based
since this material is more stable at the high
temperatures in the fuser unit. Adhesives
should not come in contact with any part of
the machine, because the label stock may
stick to the drum unit or rollers and cause
jams and print quality problems. No adhesive
should be exposed between the labels.
Labels should be arranged so that they cover
the entire length and width of the sheet. Using
labels with spaces may result in labels
peeling off and causing serious jams or print
problems.
2
All labels used in this machine must be able
to withstand a temperature of 392 degrees
Fahrenheit (200 degrees centigrade) for a
period of 0.1 seconds.
Label sheets should not exceed the paper
weight specifications described in this User’s
Guide. Labels exceeding this specification
may not feed or print properly and may cause
damage to your machine.
Labels can be fed from the MP Tray.
Types of labels to avoid
2
Do not use labels that are damaged, curled,
wrinkled or an unusual shape.
IMPORTANT
Avoid feeding labels with the carrier sheet
exposed because your machine will be
damaged.
19
Chapter 2
Loading documents
Using the automatic
document feeder (ADF)
a
2
Unfold the ADF document output
support flap (1) and the ADF support
flap (2).
2
2
The ADF can hold up to 50 pages and feeds
each sheet individually. Use standard 20 lb
(80 g/m2) paper and always fan the pages
before putting them in the ADF.
Recommended environment
Temperature: 68° F to 86° F (20 to 30° C)
Humidity: 50% - 70%
Paper: Xerox 4200 (20 lb/Letter)
IMPORTANT
• DO NOT leave thick documents on the
scanner glass. If you do this, the ADF may
jam.
1
2
b
c
Fan the pages well.
d
Adjust the paper guides (1) to fit the
width of your document.
Place your document face up, top edge
first in the ADF until you feel it touch the
feed roller.
• DO NOT use paper that is curled,
wrinkled, folded, ripped, stapled, paperclipped, pasted or taped.
• DO NOT use cardboard, newspaper or
fabric.
• To avoid damaging your machine while
using the ADF, DO NOT pull on the
document while it is feeding.
Note
To scan non-standard documents see
Using the scanner glass on page 21.
„ Make sure documents written with ink are
completely dry.
„ Documents to be faxed must be from 5.8
to 8.5 in. (148 to 215.9 mm) wide and from
5.8 to 14 in. (148 to 355.6 mm) long, and
of a standard weight [20 lb (80 g/m2)].
20
1
Loading paper and documents
Using the scanner glass
2
You can use the scanner glass to fax, copy or
scan pages of a book or one page at a time.
Documents can be up to 8.5 in. wide and
14 in. long (215.9 mm wide and 355.6 mm
long).
2
Note
To use the scanner glass, the ADF must
be empty.
a
b
Lift the document cover.
c
Close the document cover.
Using the document guidelines on the
left, center the document face down on
the scanner glass.
IMPORTANT
If the document is a book or is thick do not
slam the cover or press on it.
21
3
General Setup
Mode Timer
3
3
Paper settings
The machine has three mode keys on the
control panel: Fax, Scan, and Copy.
Paper Type
You can set how much time the machine
takes after the last Copy or Scan operation to
return to Fax mode. If you choose Off, the
machine will stay in the mode you used last.
Set up the machine for the type of paper you
are using. This will give you the best print
quality.
This setting also sets the time the machine
will change from individual user to the Public
user when using Secure Function Lock. (See
Switching Users on page 33.)
a
a
„ To set the paper type for the
MP Tray press Menu, 1, 2, 1, 1.
„ To set the paper type for Tray#1
press Menu, 1, 2, 1, 2.
„ To set the paper type for Tray#2 1
press Menu, 1, 2, 1, 3 if you installed
the optional tray.
Press Menu, 1, 1.
1
11.Mode Timer
a
2 Mins
5 Mins
b
Off
Select ab or OK
b
c
Do one of the following:
Press a or b to choose 0 Sec,
30 Secs, 1 Min, 2 Mins, 5 Mins or
Off.
Press OK.
Tray#2 Only or T2 appears only if the
optional tray is installed.
21.Paper Type
1.MP Tray
a
Plain
b
Thick
Select ab or OK
b
Press a or b to choose Thin, Plain,
Thick, Thicker, Transparency or
Recycled Paper.
Press OK.
c
Press Stop/Exit.
Press Stop/Exit.
Note
You can choose Transparency for Tray #1
and the MP Tray.
22
3
3
General Setup
Paper Size
You can use ten sizes of paper for printing
copies: Letter, Legal, Executive, A5, A5 L,
A6, B5, B6, Folio and A4 and four sizes for
printing faxes: A4, Letter, Legal or
Folio (8.5"×13").
When you change the size of paper in the
tray, you will also need to change the setting
for paper size at the same time so your
machine can fit the document or an incoming
fax on the page.
a
Do one of the following:
„ To set the paper size for the
MP Tray press Menu, 1, 2, 2, 1.
„ To set the paper size for Tray#1
press Menu, 1, 2, 2, 2.
„ To set the paper size for Tray#2 1
press Menu, 1, 2, 2, 3 if you installed
the optional tray.
1
Tray#2 Only or T2 appears only if the
optional tray is installed.
22.Paper Size
1.MP Tray
a
Letter
b
Legal
Select ab or OK
b
c
Press a or b to choose , Letter,
Legal, Executive, A5, A5 L, A6, B5,
B6, Folio, A4 or Any.
Press OK.
Note
3
• Any size appears only when you choose
the MP tray.
• If you choose Any for the MP Tray Paper
Size: You must choose MP Only for the
Tray Use setting. You cannot use the Any
Paper Size selection for the MP tray when
making N in 1 copies. You must choose
one of the other available Paper Size
selections for the MP tray.
3
• A5 L and A6 size are not available for the
optional Tray #2.
• If you chose Transparency for the
Paper Type you will only be able to
choose Letter, Legal, Folio or A4
size paper in step b.
Tray Use in copy mode
3
You can change the priority tray that the
machine will use for printing copies.
When you choose Tray#1 Only, MP Only
or Tray#2 Only 1, the machine pulls the
paper only from that tray. If the selected tray
is out of paper, No Paper will appear on the
LCD. Insert the paper in the empty tray.
To change the tray setting follow the
instructions below:
a
Press Menu, 1, 6, 1.
16.Tray Use
1.Copy
a
MP>T1
b
T1>MP
Select ab or OK
Press Stop/Exit.
b
Press a or b to choose Tray#1 Only,
Tray#2 Only 1, MP Only,
MP>T1>T2 1 or T1>T2 1>MP.
Press OK.
1
c
Tray#2 Only or T2 appears only if the
optional tray is installed.
Press Stop/Exit.
23
Chapter 3
Note
• When loading the documents in the ADF
and MP>T1>T2 or T1>T2>MP is selected,
the machine looks for the tray with the
most suitable paper and pulls paper from
that tray. If no tray has suitable paper, the
machine pulls paper from the higher
priority tray.
• When using the scanner glass, your
document is copied from the higher
priority tray even if more suitable paper is
in another paper tray.
Tray Use in fax mode
You can change the default tray that the
machine will use for printing received faxes.
When you choose Tray#1 Only, MP Only
or Tray#2 Only 1, the machine pulls the
paper only from that tray. If the selected tray
is out of paper, No Paper will appear on the
LCD. Insert the paper in the empty tray.
When you choose T1>T2 1>MP, the machine
pulls paper from Tray #1 until it is empty, then
from Tray #2, and then from the MP tray.
When you choose MP>T1>T2 1, the machine
pulls paper from the MP tray until it is empty,
then from Tray #1, and then from Tray #2.
Note
• You can use four sizes of paper for
printing faxes: A4, Letter, Legal or Folio.
When a suitable size is not in any of the
trays received faxes will be stored in the
machine’s memory and Size Mismatch
will appear on the LCD. (For details, see
Error and maintenance messages
on page 139.)
• If the tray is out of paper and received
faxes are in the machine’s memory,
No Paper will appear on the LCD. Insert
paper in the empty tray.
a
Press Menu, 1, 6, 2.
16.Tray Use
2.Fax
a
MP>T1
b
T1>MP
Select ab or OK
b
Press a or b to choose Tray#1 Only,
Tray#2 Only 1, MP Only,
MP>T1>T2 1 or T1>T2 1>MP.
Press OK.
1
c
24
Tray#2 Only or T2 appears only if the
optional tray is installed.
Press Stop/Exit.
3
General Setup
Tray Use in print mode
You can change the default tray the machine
will use for printing from your computer.
a
Press Menu, 1, 6, 3.
16.Tray Use
3.Print
a
MP>T1
b
T1>MP
Select ab or OK
b
Press a or b to choose Tray#1 Only,
Tray#2 Only 1, MP Only,
MP>T1>T2 1 or T1>T2 1>MP.
Press OK.
1
c
Tray#2 Only or T2 appears only if the
optional tray is installed.
3
Volume settings
Ring volume
While in Fax mode press
or
to adjust
the volume level. The LCD will show the
current setting, and each key press will
change the volume to the next level. The
machine will keep the new setting until you
change it.
1
Tray#2 Only appears only if the optional tray is
installed.
3
You can also change the ring volume through
the menu:
a
Press Menu, 1, 3, 1.
13.Volume
1.Ring
a
Med
b
High
Select ab or OK
Note
• If the control panel is set to
Tray#1 Only, MP Only or
Tray#2 Only 1 and you choose
Auto Select in the printer driver, the
machine pulls the paper from that tray.
3
You can choose a ring volume level from a
range of settings, from High to Off.
Press Stop/Exit.
• The setting in the printer driver will take
priority over the setting made on the
control panel.
3
b
Press a or b to choose Off, Low, Med or
High.
Press OK.
c
Press Stop/Exit.
Beeper volume
3
When the beeper is on, the machine will beep
when you press a key, make a mistake, or
after you send or receive a fax. You can
choose a range of volume levels, from High
to Off.
a
Press Menu, 1, 3, 2.
13.Volume
2.Beeper
a
Med
b
High
Select ab or OK
b
Press a or b to choose Off, Low, Med or
High.
Press OK.
c
Press Stop/Exit.
25
Chapter 3
Speaker volume
You can choose a range of speaker volume
levels, from High to Off.
a
Press Menu, 1, 3, 3.
13.Volume
3.Speaker
a
Med
b
High
Select ab or OK
b
Press a or b to choose Off, Low, Med or
High.
Press OK.
c
Press Stop/Exit.
You can also adjust the speaker volume with
the control panel keys.
a
b
c
Press
d
Press Hook.
26
(Fax).
Press Hook.
Press
or .
This setting will stay until you change it
again.
3
Automatic daylight
savings time
You can set the machine to change
automatically for Daylight Savings Time. It
will set itself forward one hour in the Spring,
and back one hour in the Fall.
a
Press Menu 1, 4.
14.Auto Daylight
a
On
b
Off
Select ab or OK
b
Press a or b to choose On or Off.
Press OK.
c
Press Stop/Exit.
3
General Setup
Ecology features
Toner Save
You can save toner using this feature. When
you set Toner Save to On, print appears
lighter. The default setting is Off.
a
Press Menu, 1, 5, 1.
15.Ecology
1.Toner Save
a
On
b
Off
Select ab or OK
b
Press a or b to choose On or Off.
Press OK.
c
Press Stop/Exit.
3
3
Sleep Time
The Sleep Time setting can reduce power
consumption by turning off the fuser while the
machine is idle.
You can choose how long the machine must
be idle before it goes into sleep mode. When
the machine receives a fax, computer data, or
makes a copy, the timer will be reset. The
default setting is 05 minutes.
While the machine is in sleep mode the LCD
will display Sleep. When printing or copying
in sleep mode, there will be a short delay
while the fuser warms up.
a
Press Menu 1, 5, 2.
15.Ecology
2.Sleep Time
005Min
Enter & OK Key
Note
We do not recommend Toner Save for
printing Photo or Gray Scale images.
3
b
Enter the length of time the machine is
idle before entering sleep mode.
Press OK.
c
Press Stop/Exit.
27
3
Chapter 3
Turning off the scanner
lamp
The scanner lamp stays on for 16 hours
before automatically switching off to preserve
the life of the lamp and reduce power
consumption.
To turn the scanner lamp off manually press
the d and c keys simultaneously. The scanner
lamp will remain turned off until the next time
you use the scanning feature.
LCD Contrast
3
You can change the contrast to make the
LCD look lighter or darker.
a
17.LCD Contrast
-nnonn+
Select d c & OK
b
Press d to make the LCD lighter. Or,
press c to make the LCD darker.
Press OK.
c
Press Stop/Exit.
Note
Turning the lamp off regularly will reduce
the lamp’s life.
28
Press Menu, 1, 7.
3
General Setup
Dial Prefix
3
The Dial Prefix setting will automatically dial a
predefined number before every fax number
you dial. For example: If your telephone
system requires a 9 to dial an outside number
use this setting to automatically dial 9 for
every fax you send.
Setting up the prefix number
a
(USA) Press Menu, 0, 5.
(Canada) Press Menu, 0, 6.
b
Enter the prefix number (up to 5 digits)
on the dial pad.
Press OK.
Changing the prefix number
a
(USA) Press Menu, 0, 5.
(Canada) Press Menu, 0, 6.
b
Do one of the following:
3
„ To change the prefix number, press
1.
„ To exit without making a change,
press 2 and go to d.
3
c
Enter a new prefix number using the dial
pad (up to 5 digits), press OK.
d
Press Stop/Exit.
Note
• You can use the numbers 0 to 9, #, l and
!. (Press Hook to display “!”.)
You cannot use ! with any other numbers
or characters.
If your telephone system requires a timed
break recall (hookflash), press Hook to
enter the break.
• (Canada only) If the pulse dialing mode is
on, # and l are not available to use.
c
Press Stop/Exit.
29
3
4
Security features
Secure Function Lock 2.0
Secure Function Lock lets you restrict Public
access to the following machine functions:
„ PC Print
„ USB Direct Print
4
4
• When Secure Function Lock is on, you
can only use 1.Contrast and
7.Coverpg Setup in the Fax menu.
If Fax Tx is disabled, you cannot use any
function in the Fax menu.
• Polling Receive is enabled only when both
Fax Tx and Fax Rx are enabled.
„ Copy
„ Fax Tx
„ Fax Rx
„ Scan
This feature also prevents users from
changing the Default settings of the machine
by limiting access to the Menu settings.
Before using the security features you must
first enter an administrator password.
Access to restricted operations can be
enabled by creating a restricted user.
Restricted users must enter a user password
to use the machine.
Make a careful note of your password. If you
forget it, you will have to reset the password
stored in the machine. For information about
how to reset the password call Brother
Customer Service.
Note
• Secure Function Lock can be set manually
at the control panel or by using Web
Based Management. We recommend
using Web Based Management to
configure this feature. For more
information, see the Network User’s
Guide on the CD-ROM.
• Only administrators can set limitations
and make changes for each user.
30
Setting the password for the
administrator
The password you set in these steps is for the
administrator. This password is used to set
up users and to turn Secure Function Lock on
or off. (See Setting up restricted users
on page 32 and Turning Secure Function
Lock on/off on page 33.)
a
Press Menu, 1, 8, 1.
18.Security
1.Function Lock
New Passwd:XXXX
Enter & OK Key
b
Enter a four-digit number for the
password using numbers 0-9.
Press OK.
c
Re-enter the password when the LCD
shows Verify:.
Press OK.
d
Press Stop/Exit.
4
Security features
Changing the password for
the administrator
a
4
Press Menu, 1, 8, 1.
18.Security
1.Function Lock
a
Lock OffiOn
b
Set Password
Select ab or OK
b
Press a or b to choose Set Password.
Press OK.
c
Enter the registered four-digit password.
Press OK.
d
Enter a four-digit number for the new
password.
Press OK.
e
f
If the LCD shows Verify: re-enter the
new password.
Press OK.
Press Stop/Exit.
Setting up the public user
mode
4
Public user mode restricts the functions that
are available for Public users. Public users do
not need to enter a password to access the
features made available through this setting.
You can set up one Public user.
a
Press Menu, 1, 8, 1.
18.Security
1.Function Lock
a
Lock OffiOn
b
Set Password
Select ab or OK
4
b
Press a or b to choose Setup ID.
Press OK.
c
Enter the administrator password.
Press OK.
d
Press a or b to choose Public.
Press OK.
e
Press a or b to choose Enable or
Disable for Fax Tx.
Press OK.
After you have set Fax Tx, repeat this
step for Fax Rx, Copy, Scan,
USB Direct and PC Print.
When you have finished changing
settings press d or c to choose Exit
and press OK.
f
Press Stop/Exit.
31
Chapter 4
Setting up restricted users
4
You can set up users with restrictions and a
password for functions that are available to
them. You can set up more advanced
restrictions, such as by page count or PC
user login name, through Web Based
Management. (For more information, see the
Network User’s Guide on the CD-ROM.) You
can set up to 25 restricted users with
restrictions and a password.
a
Press Menu, 1, 8, 1.
18.Security
1.Function Lock
a
Lock OffiOn
b
Set Password
Select ab or OK
b
Press a or b to choose Setup ID.
Press OK.
c
Enter the administrator password.
Press OK.
d
Press a or b to choose User01.
Press OK.
e
Use the numeric keys to enter the user
name. (See Entering text on page 193.)
Press OK.
f
Enter a four-digit password for the user.
Press OK.
g
Press a or b to choose Enable or
Disable for Fax Tx.
Press OK.
After you have set Fax Tx, repeat this
step for Fax Rx, Copy, Scan,
USB Direct and PC Print.
When you have finished changing
settings press d or c to choose Exit
and press OK.
h
Repeat steps d to g for entering each
additional user and password.
32
i
Press Stop/Exit.
Note
You cannot use the same name as
another user’s name.
Security features
Turning Secure Function
Lock on/off
If you enter the wrong password, the LCD will
show Wrong Password. Re-enter the
correct password.
Turning Secure Function Lock on
a
Switching Users
4
This setting allows you to switch between
registered restricted users or Public mode
when Secure Function Lock is turned on.
Changing to the restricted user Mode
a
Press Menu, 1, 8, 1.
Press a or b to choose Lock OffiOn.
Press OK.
c
Enter your four-digit administrator
password.
Press OK.
Turning Secure Function Lock off
a
Press Menu, 1, 8, 1.
18.Security
1.Function Lock
a
Lock OniOff
b
Change ID
Select ab or OK
b
Press a or b to choose Lock OniOff.
Press OK.
c
Enter your four-digit administrator
password.
Press OK.
Hold down Shift as you press
Secure/Direct.
Function Lock
Change ID
a
Brother
b
ABC
Select ab or OK
18.Security
1.Function Lock
a
Lock OffiOn
b
Set Password
Select ab or OK
b
4
b
Press a or b to choose your name.
Press OK.
c
Enter your four-digit password.
Press OK.
4
Note
If you press a Mode key that is restricted,
Access Denied will appear on the LCD
and then the machine will ask your name.
If you are a restricted user with access to
this Mode, press a or b to choose your
name and enter your four-digit password.
Changing to the Public Mode
After a restricted user has finished using the
machine, it will return to the Public setting
within the same time as the Mode Timer
setting (Menu, 1, 1). (See Mode Timer
on page 22.) You can also exit from the
restricted user mode by pressing the current
Mode key you are in. Then the LCD will ask
you Go to Public?
Press aor b to choose 1. Yes.
Press OK.
33
Chapter 4
Setting Lock
Setting Lock lets you set a password to stop
other people from accidentally changing your
machine settings.
Make a careful note of your password. If you
forget it, you will have to reset the passwords
stored in the machine. Please call your
administrator or Brother Customer Service.
4
Setting up the password
a
18.Security
2.Setting Lock
New Passwd:XXXX
Enter & OK Key
b
Enter a four-digit number for the
password using numbers 0-9.
Press OK.
c
Re-enter your password when the LCD
shows Verify:.
Press OK.
d
Press Stop/Exit.
While Setting Lock is On, you cannot change
the following settings without a password:
„ Date/Time
„ Station ID
„ Quick Dial settings
„ Mode Timer
„ Paper Type
„ Paper Size
„ Volume
„ Auto Daylight
„ Ecology
„ Tray Use
„ LCD Contrast
„ Document Scan
„ Setting Lock
„ Secure Function Lock
„ Dial Restriction
34
Press Menu, 1, 8, 2.
4
Security features
Changing your Setting Lock
password
a
Turning Setting Lock on/off
4
Press Menu, 1, 8, 2.
18.Security
2.Setting Lock
a
On
b
Set Password
Select ab or OK
b
Press a or b to choose Set Password.
Press OK.
c
Enter your four-digit password.
Press OK.
d
Enter a four-digit number for the new
password.
Press OK.
e
f
4
If you enter the wrong password when
following the instructions below, the LCD will
show Wrong Password. Re-enter the
correct password.
Turning Setting Lock on
a
Press Menu, 1, 8, 2.
18.Security
2.Setting Lock
a
On
b
Set Password
Select ab or OK
b
Press a or b to choose On.
Press OK.
c
Enter your four-digit password.
Press OK.
d
Press Stop/Exit.
Re-enter your new password when the
LCD shows Verify:.
Press OK.
Turning Setting Lock off
Press Stop/Exit.
a
4
Press Menu, 1, 8, 2.
18.Security
2.Setting Lock
Password:XXXX
Enter & OK Key
b
Enter your four-digit password.
Press OK twice.
c
Press Stop/Exit.
35
Chapter 4
Restricting dialing
c
Speed Dial restriction
This feature is to prevent users from sending
a fax or call to a wrong number by mistake.
You can set the machine to restrict dialing by
using the dial pad, One Touch, Speed Dial or
LDAP search 1.
a
If you choose Enter # twice, the machine
will prompt you to re-enter the number, and
then if you re-enter the same number
correctly, the machine will start dialing. If you
re-enter the wrong number, the LCD will
show an error message.
If you choose On, the machine will restrict all
fax sending and outbound calls.
a
4
c
36
c
Press Stop/Exit.
a
Press Menu, 2, 6, 2.
Press a or b to choose Off,
Enter # twice or On.
Press OK.
Press Menu, 2, 6, 4.
b
Press a or b to choose Off,
Enter # twice or On.
Press OK.
c
Press Stop/Exit.
Note
Press Stop/Exit.
26.Dial Restrict.
2.One Touch Dial
a
Off
b
Enter # twice
Select ab or OK
b
Press a or b to choose Off,
Enter # twice or On.
Press OK.
26.Dial Restrict.
4.LDAP server
a
Off
b
Enter # twice
Select ab or OK
Press a or b to choose Off,
Enter # twice or On.
Press OK.
One Touch restriction
a
b
Press Menu, 2, 6, 1.
26.Dial Restrict.
1.Dial Pad
a
Off
b
Enter # twice
Select ab or OK
b
Press Menu, 2, 6, 3.
LDAP server restriction
(MFC-8690DW and
MFC-8890DW)
LDAP search is not available for MFC-8480DN and
MFC-8680DN.
Dial pad restriction
4
26.Dial Restrict.
3.Speed Dial
a
Off
b
Enter # twice
Select ab or OK
If you choose Off, the machine does not
restrict any dialing method.
1
Press Stop/Exit.
4
4
• The Enter # twice setting will not work
if you use an external phone or press
Hook before entering the number. You will
not be asked to re-enter the number.
• You can not restrict dialing when you use
Redial/Pause.
• If you chose On or Enter # twice, you
can not use the Broadcasting feature and
can not combine quick dial numbers when
dialing.
4
Section II
Fax
Sending a fax
Receiving a fax
Telephone services and external devices
Dialing and storing numbers
Remote Fax Options
Polling
Printing reports
II
38
48
54
63
71
78
80
5
Sending a fax
How to fax
5
Entering fax mode
To enter fax mode press
key will glow blue.
5
(Fax), and the
Sending a single-sided fax
from the ADF
a
b
Make sure you are in Fax mode
c
Dial the fax number. (See How to dial
on page 63.)
d
Press Start.
The machine scans the pages into
memory and then sends the document.
.
Place your document face up in the
ADF.
Note
If the Out of Memory message appears
while scanning a document into memory,
press Stop/Exit to cancel or Start to send
the scanned pages.
38
Sending a 2-sided fax from
the ADF (MFC-8680DN,
MFC-8690DW and
MFC-8890DW)
5
You can send a 2-sided document from the
ADF. To cancel a fax in progress press
Stop/Exit.
5
Using the ADF to send your faxes is the
easiest way. To cancel a fax in progress
press Stop/Exit.
5
a
b
c
d
Make sure you are in Fax mode
e
Press Start.
.
Place your document in the ADF.
Press Duplex.
Dial the fax number. (See How to dial
on page 63.)
The machine will now scan and send your
document.
Note
• Legal size 2-sided documents cannot be
faxed from the ADF.
• When the machine is ready to scan a
2-sided document the LCD shows
for
Duplex in the lower right corner.
Sending a fax
Changing a 2-sided fax layout
You need to choose the duplex scanning
format before you send a fax. The format you
choose will depend on the layout of your
2-sided document.
a
Press Menu, 1, 9, 3.
19.Document Scan
3.Duplex Scan
a
Long edge
b
Short edge
Select ab or OK
b
Sending a fax from the
scanner glass
You can use the scanner glass to fax the
pages of a book, or a single page at a time.
The documents can be up to Letter, A4, Legal
or Folio size. Press Stop/Exit to cancel a fax
in progress.
a
b
Make sure you are in Fax mode
c
Dial the fax number. (See How to dial
on page 63.)
d
Press Start.
The machine starts scanning the first
page.
e
After the machine scans the page, the
LCD will prompt you to choose one of
the options below:
Do one of the following:
„ If your document is flipped on the
Long edge, press a or b to choose
Long edge.
Press OK.
Long edge
Portrait
Landscape
5
.
Place your document face down on the
scanner glass.
5
Flatbed Fax:
Next Page?
a 1.Yes
b 2.No (Send)
Select ab or OK
„ If your document is flipped on the
Short edge, press a or b to choose
Short edge.
„ Press 1 to send another page. Go to
step f.
„ Press 2 or Start to send the
document. Go to step g.
Press OK.
f
Short edge
Portrait
Landscape
Place the next page on the scanner
glass, press OK. Repeat steps e and f
for each additional page.
Flatbed Fax:
Set Next Page
Then Press OK
c
Press Stop/Exit.
g
Your machine will automatically send
the fax.
39
Chapter 5
Note
When faxing multiple pages from the
scanner glass, real time transmission
should be set to Off. (See Real Time
Transmission on page 45.)
Faxing A4/Legal/Folio size
documents from the scanner
glass
5
When faxing A4/Legal/Folio size documents,
you need to set the scan glass size to A4or
Legal/Folio otherwise a portion of your
faxes will be missing.
a
b
Make sure you are in Fax mode
.
Press Menu, 1, 9, 1.
19.Document Scan
1.Glass ScanSize
a
Letter
b
Legal/Folio
Select ab or OK
c
Press a or b to choose A4 or
Legal/Folio.
Press OK.
d
Press Stop/Exit.
Canceling a fax in progress
Press Stop/Exit to cancel the fax. If you
press Stop/Exit while the machine is dialing
or sending, the LCD will show as below:
Clear Fax?
a 1.Yes
b 2.No
Select ab or OK
Press 1 to cancel the fax.
40
5
Sending a fax
Broadcasting
Broadcasting lets you send the same fax
message to more than one fax number. You
can include Groups, One Touch, Speed Dial
numbers and up to 50 manually dialed
numbers in the same broadcast.
You can broadcast up to 390 different
numbers. This will depend on how many
groups, access codes or credit card numbers
you have stored, and on how many delayed
or stored faxes in memory.
Note
Use Search/Speed Dial to help you
choose numbers easily.
a
b
c
d
e
Make sure you are in Fax mode
Note
5
.
Load your document.
Enter a number.
Press OK.
You can use either a One Touch, Speed
Dial, a Group number, or a number
manually entered using the dial pad.
(See How to dial on page 63.)
• The scan profile of the One-Touch,
Speed-Dial or Group number you chose
first will be applied to the broadcast.
• (MFC-8690DW and MFC-8890DW) If the
Fax Resolution setting of the fax number
you chose first is S.Fine and you enter a
stored I-Fax number, Select Std/Fine
will appear on the LCD. Press Stop/Exit.
Press Resolution and choose
Standard, Fine or Photo then re-enter
the I-Fax number. If you want to enter
another number, go back to step c.
Canceling a Broadcast in
progress
5
While broadcasting you can cancel the fax
currently being sent or the whole broadcast
job.
a
Repeat step c until you have entered
all the fax numbers you want to
broadcast to.
Press Menu, 2, 7.
The LCD will display the Broadcast job
number followed by the fax number
being dialed (for example,
#001 0123456789) and the broadcast
job number (for example,
Broadcast#001).
27.Remaining Jobs
a #001 0123456789
b Broadcast#001
Press Start.
After the broadcast is finished the machine
will print a broadcast report to let you know
the results.
5
Select ab or OK
b
Press a or b to choose the job number
you want to cancel.
Press OK.
c
Press 1 to clear the job number or 2 to
exit.
If you chose to only cancel the fax
currently being sent in step b, the
machine will ask you if you want to
cancel the broadcast. Press 1 to clear
the whole broadcast job or 2 to exit.
d
Press Stop/Exit.
41
Chapter 5
Additional sending
operations
Sending faxes using multiple
settings
Before you send a fax, you can change any
combination of these settings: contrast,
resolution, overseas mode, delayed fax timer,
polling transmission, real time transmission
or cover page settings.
a
Make sure you are in Fax mode
.
After each setting is accepted, the LCD
asks if you want to enter more settings:
22.Setup Send
Other Settings?
a
1.Yes
b
2.No
Select ab or OK
b
Do one of the following:
„ To choose more settings, press 1.
The LCD returns to the Setup Send
menu so you can choose another
setting.
„ If you have finished choosing
settings, press 2 and go to the next
step for sending your fax.
42
Electronic cover page
5
5
This feature will not work unless you have
already programmed your Station ID. (See
the Quick Setup Guide.)
You can automatically send a cover page
with every fax. Your cover page includes your
Station ID, a comment, and the name (or
number) stored in the One Touch or Speed
Dial memory.
By choosing Next Fax:On you can also
display the number of pages on the cover
page.
You can choose one of the following preset
comments.
1.Comment Off
2.Please Call
3.Urgent
4.Confidential
Instead of using one of the preset comments,
you can enter two personal messages of your
own, up to 27 characters long. Use the chart
on page 193 for help entering characters.
(See Composing your own comments
on page 43.)
5.(User Defined)
6.(User Defined)
5
Sending a fax
Composing your own comments
For example, enter 0, 2 for 2 pages or 0,
0 to leave the number of pages blank. If
you make a mistake, press d or
Clear/Back to back up and re-enter the
number of pages.
5
You can set up two comments of your own.
a
b
Make sure you are in Fax mode
.
Press Menu, 2, 2, 8.
Send a cover page for all faxes
22.Setup Send
8.Coverpage Msg
a
5.
b
6.
Select ab or OK
c
d
You can set the machine to send a cover
page whenever you send a fax.
a
b
Press a or b to choose 5. or 6. to store
your own comment.
Press OK.
Enter your own comment using the dial
pad.
Press OK.
Send a cover page for the next fax
Make sure you are in Fax mode
.
Load your document.
Press Menu, 2, 2, 7.
Press a or b to choose On (or Off).
Press OK.
d
Press a or b to choose a comment.
Press OK.
Press a or b to choose Next Fax:On
(or Next Fax:Off).
Press OK.
e
Press a or b to choose a comment.
Press OK.
f
Enter two digits to show the number of
pages you are sending.
Press OK.
5
Using a printed cover page
5
If you want to use a printed cover page that
you can write on, you can print the sample
page and attach it to your fax.
a
b
22.Setup Send
7.Coverpg Setup
a
Next Fax:On
b
Next Fax:Off
Select ab or OK
d
.
Press Menu, 2, 2, 7.
c
5
If you want to send a cover page only for the
next fax, your machine will ask you to enter
the number of pages you are sending so it
can be printed on the cover page.
Make sure you are in Fax mode
22.Setup Send
7.Coverpg Setup
a
Next Fax:On
b
Next Fax:Off
Select ab or OK
Use the chart on page 193 for help entering
characters.
a
b
c
5
Make sure you are in Fax mode
.
Press Menu, 2, 2, 7.
22.Setup Send
7.Coverpg Setup
a
Next Fax:On
b
Next Fax:Off
Select ab or OK
c
Press a or b to choose Print Sample.
Press OK.
d
e
Press Start.
After the machine print a copy of your
cover page, press Stop/Exit.
43
Chapter 5
Contrast
5
Changing Fax Resolution
5
For most documents the default setting of
Auto will give the best results. It
automatically chooses the suitable contrast
for your document.
The quality of a fax can be improved by
changing the Fax Resolution. Resolution can
be changed for the next fax or for all faxes.
If your document is very light or dark,
changing the contrast may improve the
quality of the fax.
To change the Fax Resolution setting
for the next fax
a
b
c
Use Dark to make the faxed document
lighter.
Use Light to make the faxed document
darker.
a
b
c
Make sure you are in Fax mode
.
Load your document.
Press Menu, 2, 2, 1.
22.Setup Send
1.Contrast
a
Auto
b
Light
Select ab or OK
d
Even if you choose Light or Dark, the
machine will send the fax using the Auto
setting if you choose Photo as the Fax
Resolution.
.
Load your document.
Press Resolution, then a or b to choose
the resolution.
Press OK.
To change the default Fax Resolution
setting
a
b
Make sure you are in Fax mode
5
.
Press Menu, 2, 2, 2.
22.Setup Send
2.Fax Resolution
a
Standard
b
Fine
Select ab or OK
Press a or b to choose Auto, Light or
Dark.
Press OK.
Note
Make sure you are in Fax mode
5
c
Press a or b to choose the resolution
you want.
Press OK.
Note
You can choose four different resolution
settings.
Standard Suitable for most typed
documents.
Fine Good for small print and transmits a
little slower than Standard resolution.
S.Fine Good for small print or artwork
and transmits slower than Fine resolution.
Photo Use when the document has
varying shades of gray or is a photograph.
This has the slowest transmission time.
44
Sending a fax
Dual access
5
Sending in real time for all faxes
a
b
You can dial a number, and start scanning the
fax into memory—even when the machine is
sending from memory, receiving faxes or
printing PC data. The LCD will show the new
job number.
c
Note
If you get an Out of Memory message
while scanning the first page of a fax,
press Stop/Exit to cancel scanning. If you
get an Out of Memory message while
scanning a subsequent page, you can
press Start to send the pages scanned so
far, or press Stop/Exit to cancel the
operation.
When you are sending a fax, the machine will
scan the documents into the memory before
sending. Then, as soon as the telephone line
is free, the machine will start dialing and
sending.
.
Press Menu, 2, 2, 5.
22.Setup Send
5.Real Time TX
a
On
b
Off
Select ab or OK
The number of pages you can scan into the
memory will vary depending on the data that
is printed on them.
Real Time Transmission
Make sure you are in Fax mode
5
Press a or b to choose On.
Press OK.
Sending in real time for the next fax
only
a
b
Make sure you are in Fax mode
5
5
.
Press Menu, 2, 2, 5.
22.Setup Send
5.Real Time TX
a
On
b
Off
Select ab or OK
5
c
Press a or b to choose Next Fax:On.
Press OK.
If the memory is full, the machine will send the
document in real time (even if
Real Time TX is set to Off).
Sometimes, you may want to send an
important document immediately, without
waiting for memory transmission. You can set
Real Time TX to On for all documents or
Next Fax:On for the next fax only.
Note
In Real Time Transmission, the automatic
redial feature does not work when using
the scanner glass.
45
Chapter 5
Overseas Mode
5
If you are having difficulty sending a fax
overseas due to a bad connection, then
turning on Overseas Mode may help.
Make sure you are in Fax mode
All delayed faxes that are scheduled to be
sent at the same time to the same fax number
will be sent as one fax to save transmission
time.
.
Load your document.
a
b
Press Menu, 2, 2, 9.
22.Setup Send
9.Overseas Mode
a
On
b
Off
Select ab or OK
d
Press a or b to choose On or Off.
Press OK.
5
You can store up to 50 faxes in the memory
to be sent within a twenty four hour period.
a
b
c
Make sure you are in Fax mode
.
Load your document.
Press Menu, 2, 2, 3.
22.Setup Send
3.Delayed Fax
Set Time=00:00
Enter & OK Key
d
Enter the time you want the fax to be
sent (in 24-hour format).
(For example, enter 19:45 for 7:45 PM)
Press OK.
Note
The number of pages you can scan into
the memory depends on the amount of
data printed on each page.
46
Make sure you are in Fax mode
Press Menu, 2, 2, 4.
22.Setup Send
4.Batch TX
a
On
b
Off
Select ab or OK
Delayed Fax
5
Before sending the delayed faxes, your
machine will help you economize by sorting
all the faxes in the memory by destination and
scheduled time.
This is a temporary setting, and will only be
active for your next fax.
a
b
c
Delayed batch transmission
c
Press a or b to choose On or Off.
Press OK.
d
Press Stop/Exit.
.
Sending a fax
Checking and canceling
waiting jobs
5
Check which jobs are still waiting in the
memory to be sent. If there are no jobs, the
LCD will show No Jobs Waiting. You can
cancel a fax job that is stored and waiting in
the memory.
a
b
Press Menu, 2, 7.
The number of jobs still to be sent will be
displayed.
Do one of the following:
5
Manual transmission lets you hear the
dialing, ringing and fax-receiving tones while
sending a fax.
d
e
Dial the fax number you want to call.
Make sure you are in Fax mode
.
Load your document.
5
Press Start.
Replace the handset of an external
telephone.
5
5
Manual transmission
Press Hook and listen for a dial tone.
Or pick up the handset of the external
telephone and listen for a dial tone.
b
c
d
Out of memory message
Sending a fax manually
Load your document.
Ask the other party to wait for fax tones
(beeps) and then to press the Start or
Send key before hanging up.
e
When you have finished, press
Stop/Exit.
Make sure you are in Fax mode
a
„ If you are using the scanner glass,
press 1 to send a fax.
„ Press 2 to exit without canceling.
a
b
c
5
At the end of a conversation you can send a
fax to the other party before you both hang
up.
„ Press a or b to scroll though the
waiting jobs, press OK to choose a
job, and then press 1 to cancel it.
c
Sending a fax at the end of a
conversation
.
If you get an Out of Memory message
while scanning the first page of a fax, press
Stop/Exit to cancel the fax.
If you get an Out of Memory message
while scanning a subsequent page, you will
have the option to press Start to send the
pages scanned so far, or to press Stop/Exit
to cancel the operation.
Note
If you get an Out of Memory message
while faxing and you do not want to delete
your stored faxes to clear the memory,
you can send the fax in real time. (See
Real Time Transmission on page 45.)
When you hear the fax tone, press
Start.
„ If you are using the scanner glass,
press 1 to send a fax.
f
If you picked up the handset of an
external telephone, replace it.
47
6
Receiving a fax
6
Choose the correct Receive Mode
The correct Receive mode is determined by the external devices and telephone subscriber
services (Voice Mail, Distinctive Ring, etc.) you have (or will be using) on the same line as the
Brother machine.
Will you be using a Distinctive Ring number for receiving faxes?
Brother uses the term "Distinctive Ring" but different telephone companies may have other names for this
service such as Custom Ringing, RingMaster, Personalized Ring, Teen Ring, Ident-A-Ring, Ident-A-Call,
Date Ident-A-Call, Smart Ring and SimpleBiz Fax & Alternate Number Ringing. (See Distinctive Ring
on page 54 for instructions on setting up your machine using this feature.)
Will you be using Voice Mail on the same telephone line as your Brother machine?
If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility
that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. (See
Voice Mail on page 54 for instructions on setting up your machine using this service.)
Will you be using a Telephone Answering Device on the same telephone line as your Brother
machine?
Your external telephone answering device (TAD) will automatically answer every call. Voice messages are
stored on the external TAD and fax messages are printed. Choose External TAD as your receive mode.
(See Connecting an external TAD (telephone answering device) on page 57.)
Will you be using your Brother machine on a dedicated fax line?
Your machine automatically answers every call as a fax. Choose Fax Only as your receive mode. (See
Fax Only on page 49.)
Will you be using your Brother machine on the same line as your telephone?
Do you want to receive voice calls and faxes automatically?
The Fax/Tel receive mode is used when sharing the Brother machine and your telephone on the
same line. Choose Fax/Tel as your receive mode. (See Fax/Tel on page 49.)
Important Note: You can not receive voice messages on either Voice Mail or an answering
machine when choosing the Fax/Tel mode.
Do you expect to receive very few faxes?
Choose Manual as your receive mode. You control the telephone line and must answer every call
yourself. (See Manual on page 49.)
To set the receive mode follow the instructions below:
a
b
c
Press Menu, 0, 1.
Press a or b to choose the receive mode.
Press OK.
Press Stop/Exit.
The LCD will display the current receive mode.
48
01.Receive Mode
a
Fax Only
Fax/Tel
b
External TAD
Select ab or OK
6
Receiving a fax
Using receive modes
6
6
Fax Only mode will automatically answer
every call as a fax.
Fax/Tel
Fax/Tel mode helps you automatically
manage incoming calls, by recognizing
whether they are fax or voice calls and
handling them in one of the following ways:
„ Faxes will be automatically received.
„ Voice calls will start the F/T ring to tell you
to pick up the line. The F/T ring is a fast
double ring made by your machine.
(Also see F/T Ring Time (Fax/Tel mode only)
on page 50 and Ring Delay on page 50.)
6
Manual mode turns off all automatic
answering functions unless you are using the
Distinctive Ring Receive feature.
Some receive modes answer automatically
(Fax Only and Fax/Tel). You may want to
change the Ring Delay before using these
modes. (See Ring Delay on page 50.)
Fax Only
Manual
To receive a fax in Manual mode lift the
handset of the external telephone or press
Hook. When you hear fax tones (short
repeating beeps), press Start, and then press
2 to receive a fax. You can also use the Easy
Receive feature to receive faxes by lifting a
handset on the same line as the machine.
(Also see Easy Receive on page 51.)
6
External TAD
6
6
External TAD mode lets an external
answering device manage your incoming
calls. Incoming calls will be handled in the
following ways:
„ Faxes will be automatically received.
„ Voice callers can record a message on the
external TAD.
(For more information see Connecting an
external TAD (telephone answering device)
on page 57.)
49
Chapter 6
Receive Mode settings
Ring Delay
6
The Ring Delay setting sets the number of
times the machine rings before it answers in
Fax Only and Fax/Tel modes.
If you have external or extension telephones
on the same line as the machine, keep the
Ring Delay setting of 4. (See Using external
and extension telephones on page 60 and
Easy Receive on page 51.)
a
b
Make sure you are in Fax mode
.
Press Menu, 2, 1, 1.
21.Setup Receive
1.Ring Delay
a
03
b
04
Select ab or OK
c
d
6
Press a or b to choose 00, 01, 02, 03 or
04 for how many times the line rings
before the machine answers.
Press OK.
F/T Ring Time
(Fax/Tel mode only)
When somebody calls your machine, you and
your caller will hear the normal telephone ring
sound. The number of rings is set by the Ring
Delay setting.
If the call is a fax, then your machine will
receive it; however, if it is a voice call the
machine will sound the F/T ring (a fast
double-ring) for the time you have set in the
F/T Ring Time setting. If you hear the F/T ring
it means that you have a voice caller on the
line.
Because the F/T ring is made by the machine,
extension and external telephones will not
ring; however, you can still answer the call on
any telephone. (For more information see
Using Remote Codes on page 61.)
a
b
Press Menu, 2, 1, 2.
c
Press a or b to choose how long the
machine will ring to alert you that you
have a voice call (20, 30, 40 or 70
seconds).
Press OK.
d
Press Stop/Exit.
Choose 00 in step c to have the machine
answer immediately.
50
Make sure you are in Fax mode
21.Setup Receive
2.F/T Ring Time
a
20 Secs
b
30 Secs
Select ab or OK
Press Stop/Exit.
Note
6
.
Receiving a fax
Easy Receive
6
If Easy Receive is On:
6
The machine can receive a fax automatically,
even if you answer the call. When you see
Receiving on the LCD or hear a click on the
phone line through the handset you are
using, just replace the handset. Your
machine will do the rest.
If Easy Receive is Off:
Setting the Print Density
6
You can adjust the Print Density setting to
make your printed pages darker or lighter.
a
b
Make sure you are in Fax mode
.
Press Menu, 2, 1, 6.
21.Setup Receive
6.Print Density
-nnonn+
Select d c & OK
6
If you are at the machine and answer a fax
call first by lifting an external handset, then
press Start, and then press 2 to receive.
c
Press d to make the print darker.
Or, press c to make the print lighter.
Press OK.
If you answered at an extension telephone
press l51. (See Using external and
extension telephones on page 60.)
d
Press Stop/Exit.
6
Note
• If this feature is set to On, but your
machine does not connect a fax call when
you lift an extension telephone handset,
press the fax receive code l51.
• If you send faxes from a computer on the
same telephone line and the machine
intercepts them, set Easy Receive to Off.
a
b
Make sure you are in Fax mode
.
Press Menu, 2, 1, 3.
21.Setup Receive
3.Easy Receive
a
On
b
Off
Select ab or OK
c
Press a or b to choose On or Off.
Press OK.
d
Press Stop/Exit.
51
Chapter 6
Additional receiving
operations
Duplex (2-sided) printing for
Fax mode
Your machine can automatically print
received faxes onto both sides of the paper
when Duplex is set to On.
Printing a reduced incoming
fax
6
If you choose On, the machine automatically
reduces each page of an incoming fax to fit on
one page of A4, Letter, Legal or Folio size
paper.
The machine calculates the reduction ratio by
using the page size of the fax and your Paper
Size setting (Menu, 1, 2, 2).
a
b
Make sure you are in Fax mode
Press Menu, 2, 1, 5.
21.Setup Receive
5.Auto Reduction
a
On
b
Off
Select ab or OK
c
Press a or b to choose On or Off.
Press OK.
d
Press Stop/Exit.
52
6
6
You can use Letter, Legal, A4 or
Folio (8.5"×13") size paper for this function
(16 to 28 lb/60 to 105 g/m2).
a
b
Make sure you are in Fax mode
Press Menu, 2, 1, 9.
21.Setup Receive
9.Duplex
a
On
b
Off
Select ab or OK
.
c
Press a or b to choose On (or Off).
Press OK.
d
Press Stop/Exit.
Note
When you turn on Duplex the Auto
Reduction feature is also turned on.
.
Receiving a fax
Setting the Fax Receive
Stamp
6
You can set the machine to print the received
date and time in the top center of each
received fax page.
a
b
Make sure you are in Fax mode
d
.
a
Press Menu, 2, 1, 8.
Press Start
b
c
Press Stop/Exit.
Note
Ask the other party to place the
document in their machine and to press
the Start or Send key.
b
When you hear the CNG tones (slowly
repeating beeps), press Start.
c
d
Press 2 to receive a fax.
6
Press Stop/Exit.
6
As soon as the paper tray becomes empty
during fax reception, the LCD shows
No Paper and begins receiving faxes into
the machine’s memory. Put some paper in
the paper tray. (See Loading paper and print
media on page 10.)
• Make sure you have set the current date
and time in the machine.
a
Press Start.
Receiving faxes into memory
when the paper tray is empty
• The received time and date will not appear
when using Internet Fax.
At the end of a conversation you can ask the
other party to send you a fax before you both
hang up.
Press Menu, 2, 5, 3.
25.Remote Fax Opt
3.Print Fax
Press a or b to choose On or Off.
Press OK.
Receiving a fax at the end of a
conversation
6
If you are using the Fax Storage feature
(Menu, 2, 5, 1), you can still print a fax from
the memory when you are at your machine.
(See Fax Storage on page 72.)
21.Setup Receive
8.Fax Rx Stamp
a
On
b
Off
Select ab or OK
c
Printing a fax from the
memory
6
The machine will carry on receiving the fax,
with the remaining pages being stored in
memory, if enough memory is available.
Further incoming faxes will also be stored into
memory until the memory is full. When the
memory is full the machine will stop
automatically answering calls. To print the
faxes, put fresh paper in the tray.
Replace the external handset.
53
7
Telephone services and external
devices
Telephone line
services
Voice Mail
If you have Voice Mail on the same telephone
line as your Brother machine, Voice Mail and
the Brother machine will conflict with each
other when receiving incoming calls.
For example, if your Voice Mail is set to
answer after 4 rings and your Brother
machine is set to answer after 2 rings, then
your Brother machine will answer first. This
will prevent callers from being able to leave a
message in your Voice Mail.
Similarly, if your Brother machine is set to
answer after 4 rings and your Voice Mail is set
to answer after 2 rings, then your Voice Mail
will answer first. This will prevent your Brother
machine from being able to receive an
incoming fax, since Voice Mail cannot
transfer the incoming fax back to the Brother
machine.
To avoid conflicts between your Brother
machine and your Voice Mail service, do one
of the following:
Get the Distinctive Ring service from your
telephone company. Distinctive Ring is a
feature of your Brother machine that allows a
person with one line to receive fax and voice
calls through two different telephone
numbers on that one line. Brother uses the
term ’Distinctive Ring,’ but telephone
companies market the service under a variety
of names, such as Custom Ringing,
Personalized Ring, Smart Ring, RingMaster,
Ident-A-Ring, Ident-A-Call, Data Ident-A-Call,
Teen Ring, and SimpleBiz Fax & Alternate
Number Ringing. This service establishes a
second telephone number on the same line
as your existing telephone number, and each
number has its own ring pattern.
54
7
7
7
Typically, the original number rings with the
standard ring pattern and is used for
receiving voice calls, and the second number
rings with a different ring pattern and is used
for receiving faxes. (See Distinctive Ring
on page 54.)
OR
Set your Brother machine’s Receive Mode to
"Manual". Manual Mode requires that you
answer every incoming call if you want to be
able to receive a fax. If the incoming call is a
telephone call, then complete the call as you
normally would. If you hear fax sending tones
you must transfer the call to the Brother
machine. (See Using external and extension
telephones on page 60.) Unanswered fax
and voice calls will go to your Voice Mail. (To
set the machine in MANUAL Mode, see
Choose the correct Receive Mode
on page 48.)
Distinctive Ring
Distinctive Ring is a function of your Brother
machine that allows a person with one line to
receive fax and voice calls through two
different phone numbers on that one line.
Brother uses the term "Distinctive Ring," but
telephone companies market the service
under a variety of names, such as Smart
Ring, Ring Master or Ident-a-Ring. This
service establishes a second telephone
number on the same line as your existing
telephone number, and each number has its
own ring pattern. Typically, the original
number rings with the standard ring pattern
and is used for receiving voice calls, and the
second number rings with a different ring
pattern and is used for receiving faxes.
7
Telephone services and external devices
What does Brother’s ‘distinctive ring’
do?
Note
• You must pay for your telephone
company's Distinctive Ring service before
you program the machine to work with it.
The Brother machine has a Distinctive Ring
feature that allows you to use your machine to
take full advantage of the telephone
company’s Distinctive Ring service. The new
telephone number on your line can just
receive faxes.
• Please call your telephone company for
availability and rates.
What does your telephone company’s
‘Distinctive Ring’ do?
Your telephone company’s Distinctive Ring
service allows you to have more than one
number on the same telephone line. If you
need more than one telephone number, it
is cheaper than paying for an extra line.
Each telephone number has its own
distinctive ring pattern, so you will know
which telephone number is ringing. This is
one way you can have a separate telephone
number for your machine.
Note
Please call your telephone company for
availability and rates.
7
Note
7
You must pay for your telephone
company’s Distinctive Ring service before
you program the machine to work with it.
Do you have Voice Mail?
7
If you have Voice Mail on the telephone line
that you will install your new machine on,
there is a strong possibility that Voice Mail
and the machine will conflict with each other
while receiving incoming calls. However, the
Distinctive Ring feature allows you to use
more than one number on your line, so
both Voice Mail and the machine can work
together without any problems. If each one
has a separate telephone number, neither will
interfere with the other’s operations.
If you decide to get the Distinctive Ring
service from the telephone company, you will
need to follow the directions below to
‘register’ the new Distinctive Ring pattern
they give you. This is so your machine can
recognize its incoming calls.
Note
You can change or cancel the Distinctive
Ring pattern at any time. You can switch it
off temporarily, and turn it back on later.
When you get a new fax number, make
sure you reset this feature.
55
7
Chapter 7
Before you choose the ring pattern to
register
You can only register one Distinctive Ring
pattern with the machine. Some ring patterns
cannot be registered. The ring patterns below
are supported by your Brother machine.
Register the one your telephone company
gives you.
Ring
Pattern
Rings
1
long-long
2
short-long-short
3
short-short-long
4
very long
(normal pattern)
Note
• Ring Pattern #1 is often called Short-Short
and is the most commonly used.
• If the ring pattern you received is not on
this chart, please call your telephone
company and ask for one that is
shown.
7
Registering the distinctive ring pattern
Very important!
After you have set the Distinctive Ring feature
to On, your Distinctive Ring number will
receive faxes automatically. The receive
mode is automatically set to Manual and you
cannot change it to another receive mode
while Distinctive Ring is set to On. This
ensures the Brother machine will only answer
the Distinctive Ring number and not interfere
when your main telephone number is called.
a
20.Miscellaneous
2.Distinctive
a
Off
b
Set
Select ab or OK
b
c
d
Press a or b to choose Set.
e
Press Stop/Exit.
Distinctive Ring is now set to On.
„ The machine will only answer calls to its
registered number.
„ The first two rings are silent on the
machine. This is because the fax must
<<listen>> to the ring pattern (to compare
it to the pattern that was ‘registered’).
(Other telephones on the same line will
ring.)
„ If you program the machine properly, it will
recognize the registered ring pattern of the
‘fax number’ within 2 ring patterns and
then answer with a fax tone. When the
‘voice number’ is called, the machine will
not answer.
56
Press Menu, 2, 0, 2.
Press OK.
Press a or b to choose the prestored ring
pattern you want to use.
Press OK.
(You will hear each pattern as you scroll
through the four patterns. Make sure
you choose the pattern that the
telephone company gave you.)
7
Telephone services and external devices
Turning off distinctive ring
a
Press Menu, 2, 0, 2.
20.Miscellaneous
2.Distinctive
a
On
b
Off
Select ab or OK
b
Press a or b to choose Off.
Press OK.
c
Press Stop/Exit.
Note
If you do not want to receive faxes on your
Distinctive Ring number, you can turn off
Distinctive Ring. The machine will stay in
Manual receive mode so you will need to
set the Receive Mode again. (See Choose
the correct Receive Mode on page 48.)
7
Connecting an external
TAD (telephone
answering device)
7
You can connect an external Telephone
Answering Device (TAD) to the same line as
your machine. When the TAD answers a call,
your machine will “listen” for the CNG (fax
calling) tones sent by a sending fax machine.
If it hears them it will take over the call and
receive the fax. If it does not hear them, it will
let your TAD take a voice message and the
display will show Telephone.
The external TAD must answer within four
rings (we recommend you set it to two rings).
This is because your machine cannot hear
the CNG tones until the external TAD has
picked up the call. The sending machine will
send CNG tones for only eight to ten seconds
longer. We do not recommend using the toll
saver feature on your external TAD if it needs
more than four rings to activate it.
Unless you are using Distinctive Ring, the
TAD must be connected to the EXT. jack of
the machine.
Before you connect an external TAD
(telephone answering device), remove the
protective cap (2) from the EXT. jack on the
machine.
1
1
2
1
TAD
2
Protective Cap
57
7
Chapter 7
Recording an outgoing
message (OGM)
Note
If you have problems receiving faxes,
reduce the ring delay setting on your
external TAD.
Connections
The external TAD must be plugged into the
back of the machine, into the jack labeled
EXT. Your machine cannot work properly if
you plug the TAD into a wall jack (unless you
are using Distinctive Ring).
a
Plug the telephone line cord from the
telephone wall jack into the back of the
machine, in the jack labeled LINE.
b
Plug the telephone line cord from your
external TAD into the back of the
machine, in the jack labeled EXT. (Make
sure this cord is connected to the TAD at
the TAD’s telephone line jack, and not
its handset jack.)
c
Set your external TAD to four rings or
less. (The machine’s Ring Delay setting
does not apply.)
d
Record the outgoing message on your
external TAD.
e
f
Set the TAD to answer calls.
58
Set the Receive Mode to
External TAD. (See Choose the
correct Receive Mode on page 48.)
7
a
Record 5 seconds of silence at the
beginning of your message. This allows
your machine time to listen for fax tones.
b
c
Limit your speaking to 20 seconds.
7
End your 20-second message by giving
your Fax Receive Code for people
sending manual faxes. For example:
“After the beep, leave a message or
send a fax by pressing l51 and Start.”
Note
We recommend beginning your OGM with
an initial 5 second silence because the
machine cannot hear fax tones over a loud
voice. You may try leaving out this pause,
but if your machine has trouble receiving,
then you should re-record the OGM to
include it.
Special line considerations
Roll over telephone lines
A roll over telephone system is a group of two
or more separate telephone lines that pass
incoming calls to each other if they are busy.
The calls are usually passed down or “rolled
over” to the next available telephone line in a
preset order.
Your machine can work in a roll over system
as long as it is the last number in the
sequence, so the call cannot roll away. Do not
put the machine on any of the other numbers;
when the other lines are busy and a second
fax call is received, the fax call would be
transferred to a line that does not have a fax
machine. Your machine will work best on a
dedicated line.
7
7
Telephone services and external devices
Two-line telephone system
7
A two-line telephone system is nothing more
than two separate telephone numbers on the
same wall outlet. The two telephone numbers
can be on separate jacks (RJ11) or combined
into one jack (RJ14). Your machine must be
plugged into an RJ11 jack. RJ11 and RJ14
jacks may be equal in size and appearance
and both may contain four wires (black, red,
green, yellow). To test the type of jack, plug in
a two-line telephone and see if it can access
both lines. If it can, you must separate the line
for your machine. (See Easy Receive
on page 51.)
Converting telephone wall outlets
There are three ways to convert to an RJ11
jack. The first two ways may require
assistance from the telephone company. You
can change the wall outlets from one RJ14
jack to two RJ11 jacks. Or, you can have an
RJ11 wall outlet installed and slave or jump
one of the telephone numbers to it.
The third way is the easiest: Buy a triplex
adapter. You can plug a triplex adapter into
an RJ14 outlet. It separates the wires into two
separate RJ11 jacks (Line 1, Line 2) and a
third RJ14 jack (Lines 1 and 2). If your
machine is on Line 1, plug the machine into
L1 of the triplex adapter. If your machine is on
Line 2, plug it into L2 of the triple adapter.
7
Installing machine, external two-line
TAD and two-line telephone
7
When you are installing an external two-line
telephone answering device (TAD) and a
two-line telephone, your machine must be
isolated on one line at both the wall jack and
at the TAD. The most common connection is
to put the machine on Line 2, which is
explained in the following steps. The back of
the two-line TAD must have two telephone
jacks: one labeled L1 or L1/L2, and the other
labeled L2. You will need at least three
telephone line cords, the one that came with
your machine and two for your external twoline TAD. You will need a fourth line cord if
you add a two-line telephone.
Place the two-line TAD and the two-line
telephone next to your machine.
Plug one end of the telephone line cord for
your machine into the L2 jack of the triplex
adapter. Plug the other end into the LINE jack
on the back of the machine.
Plug one end of the first telephone line cord
for your TAD into the L1 jack of the triplex
adapter. Plug the other end into the L1 or
L1/L2 jack of the two-line TAD.
Plug one end of the second telephone line
cord for your TAD into the L2 jack of the twoline TAD. Plug the other end into the EXT.
jack on the left side of the machine.
1
RJ14
2
RJ11
3
RJ14
1
Triplex Adapter
2
Two Line Telephone
3
External Two Line TAD
4
Machine
4
59
7
Chapter 7
External and extension
telephones
You can keep two-line telephones on other
wall outlets as always. There are two ways to
add a two-line telephone to the machine’s
wall outlet. You can plug the telephone line
cord from the two-line telephone into the
L1+L2 jack of the triplex adapter. Or, you can
plug the two-line telephone into the TEL jack
of the two-line TAD.
Multi-line connections (PBX)
We suggest you ask the company who
installed your PBX to connect your machine.
If you have a multi line system we suggest
you ask the installer to connect the unit to the
last line on the system. This prevents the
machine being activated each time the
system receives telephone calls. If all
incoming calls will be answered by a
switchboard operator we recommend that
you set the Receive Mode to Manual.
We cannot guarantee that your machine will
operate properly under all circumstances
when connected to a PBX. Any difficulties
with sending or receiving faxes should be
reported first to the company who handles
your PBX.
Using external and extension
telephones
Using extension telephones
7
7
7
7
If you answer a fax call at an extension
telephone, you can make your machine
receive the fax by pressing the Fax Receive
Code l51.
If the machine answers a voice call and
pseudo/double-rings for you to take over, you
can take the call at an extension telephone by
pressing the Telephone Answer Code #51.
(See F/T Ring Time (Fax/Tel mode only)
on page 50.)
Using an external
telephone(Connected to the EXT. jack
of the machine)
7
If you answer a fax call at the external
telephone, you can make the machine
receive the fax by pressing Start.
If the machine answers a voice call and
pseudo/double-rings for you to take over, you
can take the call at the external telephone by
pressing Hook.
If you answer a call and no one is on
the line:
You should assume that you’re receiving a
manual fax.
Press l51 and wait for the chirp or until the
LCD shows Receiving, and then hang up.
Note
You can also use the Easy Receive
feature to make your machine
automatically take the call. (See Easy
Receive on page 51.)
60
7
Telephone services and external devices
For Fax/Tel mode only
7
When the machine is in Fax/Tel mode, it will
use the F/T Ring Time (pseudo/doubleringing) to alert you to pick up a voice call.
Lift the external telephone’s handset, and
then press Hook to answer.
If you are at an extension telephone, you will
need to lift the handset during the F/T Ring
Time and then press #51 between the
pseudo/double rings. If no one is on the line,
or if someone wants to send you a fax, send
the call back to the machine by pressing l51.
Using a non-Brother cordless
external handset
If your non-Brother cordless telephone is
connected to the EXT. jack of the machine
(see page 61) and you typically carry the
cordless handset elsewhere, it is easier to
answer calls during the Ring Delay.
If you let the machine answer first, you will
have to go to the machine so you can press
Hook to transfer the call to the cordless
handset.
Using Remote Codes
Connecting an external or
extension telephone
7
You can connect a separate telephone
directly to your machine as shown in the
diagram below.
Connect the telephone line cord to the jack
labeled EXT.
Before you connect the external telephone,
remove the protective cap (3) from the EXT.
jack on the machine.
7
7
Fax Receive Code
7
If you answer a fax call on an extension
telephone, you can tell your machine to
receive it by pressing the Fax Receive Code
l51. Wait for the chirping sounds then
replace the handset. (See Easy Receive
on page 51.)
7
If you answer a fax call at the external
telephone, you can make the machine
receive the fax by pressing Start and
choosing Receive.
1
Telephone Answer Code
2
1
Extension telephone
2
External telephone
3
Protective Cap
When you are using the external telephone,
the LCD shows Telephone.
7
If you receive a voice call and the machine is
in F/T mode, it will start to sound the F/T
(double-ring) after the initial ring delay. If you
pick up the call on an extension telephone
you can turn the F/T ring off by pressing #51
(make sure you press this between the rings).
If the machine answers a voice call and
pseudo/double-rings for you to take over, you
can take the call at the external telephone
connected to the EXT jack of the machine by
pressing Hook.
61
Chapter 7
Changing the Remote Codes
7
The preset Fax ReceiveCode is l51. The
preset Telephone Answer Code is #51. If you
are always disconnected when accessing
your External TAD, try changing the threedigit remote codes, for example ### and 999.
a
b
Make sure you are in Fax mode
.
Press Menu 2, 1, 4.
21.Setup Receive
4.Remote Codes
a
On
b
Off
Select ab or OK
c
Press a or b to choose On (or Off).
Press OK.
d
If you chose On in step c, enter the new
Fax Receive Code.
Press OK.
e
Enter the new Telephone Answer Code.
Press OK.
f
Press Stop/Exit.
62
8
Dialing and storing numbers
How to dial
8
You can dial in any of the following ways.
Manual dialing
8
8
Speed dialing
8
Press Search/Speed Dial and Shift
simultaneously and then the three digit
Speed Dial number. (See Storing Speed Dial
numbers on page 67.)
Use the dial pad to enter all the digits of the
telephone or fax number.
One touch dialing
8
8
Press the One Touch key that stores the
number you want to call. (See Storing
One Touch Dial numbers on page 65.)
Three-digit number
Note
To dial One Touch numbers 21 to 40, hold
down Shift as you press the One Touch key.
If the LCD shows Register Now? when
you enter a One Touch or Speed Dial
number, it means that a number is not
stored there.
63
Chapter 8
Search
You can search alphabetically for names you
have stored in the One Touch and Speed Dial
memories. (See Storing One Touch Dial
numbers on page 65 and Storing Speed Dial
numbers on page 67.)
a
b
c
Press Search/Speed Dial.
Press the dial pad keys for the first few
letters of the name. (Use the chart on
Entering text on page 193 to help you
enter letters.)
Press OK.
Press a or b to scroll until you find the
name you are looking for.
Press OK.
Note
• (MFC-8690DW and MFC-8890DW) If you
are using LDAP names that are stored in
the LDAP address book, a c will appear
next to the names on the LCD.
• You can press Resolution to change the
fax resolution.
d
Press Start.
Note
• If you do not enter a letter and press OK in
step b, all registered names will appear.
Press a or b to scroll until you find the
name you are looking for. If you are using
LDAP you must enter the letters of your
search in step b.
• If the LCD shows No Contact Found
when you enter the first few letters of the
name, it means that a name for the letter
is not stored.
64
8
LDAP search (MFC-8690DW
and MFC-8890DW)
8
If the machine is connected to your LDAP
server, you can search for information such
as fax numbers and E-mail addresses from
your server. (For details about how to set up
LDAP see the Network User’s Guide on the
CD-ROM.)
Fax redial
If you are sending a fax manually and the line
is busy, press Redial/Pause, wait for the
other fax machine to answer, and then press
Start to try again. If you want to make a
second call to the last number dialed, you can
save time by pressing Redial/Pause and
Start.
Redial/Pause only works if you dialed from
the control panel.
If you are sending a fax automatically and the
line is busy, the machine will automatically
redial one time after five minutes.
8
Dialing and storing numbers
Storing numbers
8
You can set up your machine to do the
following types of easy dialing: One Touch,
Speed Dial and Groups for Broadcasting
faxes. You can also specify the default
resolution for each One Touch and Speed
Dial number. When you dial a quick dial
number, the LCD shows the name, if you
stored it, or the number. A scan profile can
also be stored along with the fax number.
Storing One Touch Dial
numbers
8
Your machine has 20 One Touch keys where
you can store 40 fax or telephone numbers
for automatic dialing. To access numbers 21
to 40, hold down Shift as you press the One
Touch key.
If you lose electrical power, the quick dial
numbers stored in the memory will not be lost.
A scan profile is the resolution and other scan
settings that you choose when you store a
number. For example, you will be asked to
select Standard, Fine, S.Fine or Photo if you
have selected the Fax/Tel option. Or, you will
be asked to select B&W 200 dpi,
B&W 200x100 dpi, Gray 100dpi,
Gray 200dpi, Gray 300 dpi, Color 100 dpi,
Color 200 dpi, Color 300 dpi or Color 600 dpi
if you selected the E-Mail option.
Storing a pause
Press Redial/Pause to insert a 3.5-second
pause between numbers. You can press
Redial/Pause as many times as needed to
increase the length of the pause.
MFC-8480DN and MFC-8680DN:
a
8
Press the One Touch key where you
want to store the number.
If a number is not stored there, the LCD
shows Register Now?.
Press 1 to choose Yes.
b
Enter the phone or fax number (up to 20
characters).
Press OK.
c
Choose one of the options below:
8
„ Enter the name using the dial pad
(up to 15 characters). Use the chart
on Entering text on page 193 to help
you enter letters.
Press OK.
„ Press OK to store the number
without a name.
d
If you want to save a fax resolution along
with the number, choose one of the
options below:
„ To store the fax resolution, press a or
b to select Std, Fine, S.Fine or
Photo.
Press OK.
„ Press OK if you don’t want to change
the default resolution.
65
8
Chapter 8
MFC-8690DW and MFC-8890DW:
a
„ If you selected E-Mail in step b,
press a or b to select Color100dpi,
Color200dpi, Color300dpi,
Color600dpi, Gray100dpi,
Gray200dpi, Gray300dpi,
B&W200dpi or B&W200x100.
8
Press the One Touch key where you
want to store the number.
If a number is not stored there, the LCD
shows Register Now?
Press 1 to choose Yes.
b
Press a or b to select Fax/Tel, E-Mail
or IFAX.
Press OK.
c
Choose one of the options below:
Press OK and then go to step f.
„ If you selected IFAX in step b,
press a or b to select Std, Fine or
Photo.
Press OK.
„ Press OK if you don’t want to change
the default resolution.
„ Enter the number (up to 20
characters) if you selected Fax/Tel.
Press OK.
„ Enter the E-mail address (up to 60
characters) if you selected E-Mail
or IFAX. Use the chart on Entering
text on page 193 to help you enter
letters.
Press OK.
Note
If you selected E-Mail and save the
E-mail address, you can only use the
E-mail address when you are in Scan
mode. If you selected IFAX and save the
E-mail address, you can only use the
E-mail address when you are in Fax
mode.
d
Choose one of the options below:
„ Enter the name using the dial pad
(up to 15 characters).
Press OK.
„ Press OK to store the number or
E-mail address without a name.
e
If you want to save a fax/scan resolution
along with the number, choose one of
the options below:
„ If you selected Fax/Tel in step b,
press a or b to select Std, Fine,
S.Fine or Photo.
Press OK.
66
f
Choose one of the options below:
If you selected Black & White in step e,
select the file format (TIFF, PDF or
Secure PDF) that will be used to send to
your PC. If you selected Gray or Color in
step e, select the file format (PDF,
Secure PDF, JPEG, or XPS) that will be
used to send your PC.
Press OK.
Note
• When you do a broadcast and you have
saved a scan profile along with the
number or E-mail address, the scan profile
of the One-Touch, Speed-Dial or Group
number you chose first will be applied to
the broadcast.
• You can also store the number by
pressing Menu, 2, 3, 1.
Dialing and storing numbers
Storing Speed Dial numbers
8
You can store your frequently used numbers
as Speed Dial numbers, so that when you dial
you will only have to press a few keys (Hold
down Shift as you press Search/Speed Dial,
the three-digit number and Start). The
machine can store 300 Speed Dial numbers
(001 - 300).
MFC-8480DN and MFC-8680DN:
a
b
c
Hold down Shift as you press
Search/Speed Dial and enter a threedigit Speed Dial location number
(001-300).
If a number is not stored there, the LCD
shows Register Now?
Press 1 to choose Yes.
Hold down Shift as you press
Search/Speed Dial and enter a threedigit Speed Dial location number
(001-300).
If a number is not stored there, the LCD
shows Register Now?
Press 1 to choose Yes.
b
Press a or b to select Fax/Tel, E-Mail
or IFAX.
Press OK.
c
Choose one of the options below:
8
„ Enter the number (up to 20
characters) when you select
Fax/Tel.
Press OK.
„ Enter the E-mail address (up to 60
characters) if you selected E-Mail
or IFAX. Use the chart on Entering
text on page 193 to help you enter
letters.
Choose one of the options below:
Press OK.
„ Press OK to store the number
without a name.
If you want to save a fax resolution along
with the number, choose one of the
options below:
„ To store the fax resolution, press a or
b to select Std, Fine, S.Fine or
Photo.
Press OK.
„ Press OK if you don’t want to change
the default resolution.
8
a
Enter the phone or fax number (up to 20
characters).
Press OK.
„ Enter the name using the dial pad
(up to 15 characters). Use the chart
on Entering text on page 193 to help
you enter letters.
d
MFC-8690DW and MFC-8890DW
Press OK.
Note
If you selected E-Mail and save the
E-mail address, you can only use the
E-mail address when you are in Scan
mode. If you selected IFAX and save the
E-mail address, you can only use the
E-mail address when you are in Fax
mode.
d
Choose one of the options below:
„ Enter the name using the dial pad
(up to 15 characters).
Press OK.
„ Press OK to store the number or
E-mail address without a name.
67
8
Chapter 8
e
If you want to save a fax/scan resolution
along with the number, choose one of
the options below:
„ If you selected Fax/Tel in step b,
press a or b to select Std, Fine,
S.Fine or Photo.
Press OK.
„ If you selected E-Mail in step b,
press a or b to select Color100dpi,
Color200dpi, Color300dpi,
Color600dpi, Gray100dpi,
Gray200dpi, Gray300dpi,
B&W200dpi or B&W200x100.
Changing One Touch and
Speed Dial numbers
If you try to store a One Touch or Speed Dial
number over an existing number, the LCD will
show the name or number already stored
there. If your machine has a scheduled job or
you have set a fax forwarding number, the
LCD will ask you if you want to change the
number.
a
„ To change a stored One Touch
number, press Menu, 2, 3, 1.
Press OK and then go to step f.
Choose the One Touch number you
want to change.
„ If you selected IFAX in step b,
press a or b to select Std, Fine or
Photo.
„ To change a stored Speed Dial
number, press Menu, 2, 3, 2.
Press OK.
„ Press OK if you don’t want to change
the default resolution.
f
If you selected Black & White in step e,
select the file format (TIFF, PDF or
Secure PDF) that will be used to send to
your PC. If you selected Gray or Color in
step e, select the file format (PDF,
Secure PDF, JPEG or XPS) that will be
used to send your PC.
Press OK.
Choose the Speed Dial number you
want to change, then press OK.
b
• You can also store the number by
pressing Menu, 2, 3, 2.
68
Do one of the following:
„ To change the stored number, press
1.
„ To exit without making a change,
press 2.
23.Address Book
#005:MIKE
a
1.Change
b
2.Exit
Select ab or OK
Note
• When you do a broadcast and you have
saved a scan profile along with the
number or E-mail address, the scan profile
of the One-Touch, Speed-Dial or Group
number you chose first will be applied to
the broadcast.
Do one of the following:
MFC-8480DN and MFC-8680DN, go to
step d.
MFC-8690DW and MFC-8890DW, go to
step c.
c
(MFC-8690DW and MFC-8890DW)
Press a or b to select Fax/Tel, E-Mail
or IFAX.
Press OK.
d
Enter a new number or character.
Press OK.
8
Dialing and storing numbers
e
Press d or c to position the cursor under
the character you want to change, and
then press Clear/Back to delete it.
Repeat for each character you want to
delete.
f
Follow the directions beginning in
step d in Storing One-Touch dial
numbers and Storing Speed-Dial
numbers. (See Storing One Touch Dial
numbers on page 65 and Storing Speed
Dial numbers on page 67.)
Setting up Groups for
Broadcasting
c
Use the dial pad to enter a group
number (01 to 20).
Press OK.
(MFC-8480DN and MFC-8680DN) Go
to step e.
(MFC-8690DW and MFC-8890DW) Go
to step d.
d
(MFC-8690DW and MFC-8890DW)
Press a or b to select Fax/IFAX or
E-Mail.
Press OK.
e
To add One Touch or Speed Dial
numbers follow the instructions below:
„ For One Touch numbers, press the
One Touch keys one after the other.
8
If you often want to send the same fax
message to many fax numbers you can set
up a group.
Groups are stored on a One Touch key or a
Speed Dial number. Each group uses up a
One Touch key or a Speed Dial location. You
can then send the fax message to all the
numbers stored in a group just by pressing a
One Touch key or entering a Speed Dial
number, and then pressing Start.
Before you can add numbers to a group, you
need to store them as One Touch or Speed
Dial numbers. You can have up to 20 small
groups, or you can assign up to 339 numbers
to one large group.
a
„ For Speed Dial numbers, hold down
Shift as you press
Search/Speed Dial, and then enter
the three-digit Speed Dial location.
The LCD will display your chosen One
Touch numbers with a l and Speed Dial
numbers with a # (for example l006,
#009).
f
Press OK when you have finished
adding numbers.
g
Do one of the following:
„ Enter the name using the dial pad
(up to 15 characters). Use the chart
on Entering text on page 193 to help
you enter letters.
Press Menu, 2, 3, 3.
23.Address Book
3.Setup Groups
Press OK.
„ Press OK to store the group without
a name.
Group Dial:
Press Speed Dial
b
Choose an empty location where you
want to store the group in one of the
following ways:
„ Press a One Touch key.
„ Hold down Shift as you press
Search/Speed Dial and then enter
the three-digit Speed Dial location.
Press OK.
Go to step h or i.
h
(MFC-8480DN and MFC-8680DN)
If you want to save a fax resolution along
with the number, choose one of the
options below:
„ To store the fax resolution, press a or
b to select Std, Fine, S.Fine or
Photo.
Press OK.
69
8
Chapter 8
„ Press OK if you don’t want to change
the default resolution.
i
(MFC-8690DW and MFC-8890DW)
You can save a fax/scan resolution
along with the number. Do one of the
following:
„ If you selected Fax/IFAX in step d,
press a or b to select Std, Fine,
S.Fine or Photo.
Press OK.
„ If you selected E-mail in step d,
press a or b to select Color100dpi,
Color200dpi, Color300dpi,
Color600dpi, Gray100dpi,
Gray200dpi, Gray300dpi,
B&W200dpi or B&W200x100.
Press OK.
„ Press OK if you don’t want to change
the default resolution.
Note
If you have selected Fax/IFAX in step d
and added One-Touch or Speed-Dial
numbers that are stored as ‘I-Fax’, you
cannot select S.Fine.
j
(MFC-8690DW and MFC-8890DW)
If you selected Black & White in step e,
select the file format (TIFF, PDF or
Secure PDF) that will be used to send to
your PC. If you selected Gray or Color in
step e, select the file format (PDF,
Secure PDF, JPEG or XPS) that will be
used to send your PC.
Press OK.
Dialing access codes and
credit card numbers
You can combine more than one Quick Dial
number when you dial. This feature may be
useful if you need to dial an access code for
a cheaper rate from another long distance
carrier.
For example, you might have stored ‘555’ on
Speed Dial #003 and ‘7000’ on Speed Dial
#002. You can use them both to dial
‘555-7000’ if you press the following keys:
Hold down Shift as you press
Search/Speed Dial, 003.
Hold down Shift as you press
Search/Speed Dial, 002 and Start.
Numbers can be added manually by entering
them on the dial pad:
Hold down Shift as you press
Search/Speed Dial, 003, 7001 (on the dial
pad), and Start.
This would dial ‘555-7001’. You can also add
a pause by pressing Redial/Pause.
Pause
8
Press Redial/Pause to insert a 3.5-second
pause between numbers. You can press
Redial/Pause as many times as needed to
increase the length of the pause.
Tone or Pulse (Canada only)
8
If you have a Pulse dialing service, but need
to send Tone signals (for example, for
telephone banking), follow the instructions
below. If you have Touch Tone service, you
will not need this feature to send tone signals.
a
b
70
8
Press Hook.
Press # on the machine’s control panel.
Any digits dialed after this will send tone
signals.
When you hang up, the machine will
return to the Pulse dialing service.
9
Remote Fax Options
d
Remote Fax Options let you receive faxes
while you are away from the machine.
You can use only one Remote Fax Option at
a time.
Fax Forwarding
The Fax Forwarding feature lets you
automatically forward your received faxes to
another machine.
a
Press Menu, 2, 5, 1.
25.Remote Fax Opt
1.Fwd/Page/Store
a
Off
b
Fax Forward
Select ab or OK
b
c
Press a or b to choose Fax Forward.
Press OK.
The LCD will ask you to enter the fax
number you want your faxes to be
forwarded to.
9
Press a or b to choose On or Off.
Press OK.
25.Remote Fax Opt
Backup Print
a
Off
b
On
Select ab or OK
9
e
Press Stop/Exit.
IMPORTANT
If you choose Backup Print On, the
machine will also print the fax at your
machine so you will have a copy. This is a
safety feature in case if there is a power
failure before the fax is forwarded or a
problem at the receiving machine. The
machine can store faxes for
approximately 60 hours if there is a power
failure.
9
Enter the forwarding number using the
dial pad (up to 20 digits), using a
One Touch key or holding down Shift as
you press Search/Speed Dial and the
three-digit location.
Press OK.
Note
• If you store a group on a One Touch key
or a Speed Dial location, the faxes will be
forwarded to several fax numbers.
• You can also enter an E-mail address if
your machine has been configured for the
Internet Fax feature. (For details about
Internet Fax, see the Network User’s
Guide on the CD-ROM. For information
about Fax Forward to E-mail, see the
Brother Solutions Center at
http://solutions.brother.com/)
71
Chapter 9
Paging
When Paging is chosen, the machine dials
the cell phone or pager number you
programmed. This activates your cell phone
or pager so you will know that you have a fax
message in the machine’s memory.
a
Press Menu, 2, 5, 1.
25.Remote Fax Opt
1.Fwd/Page/Store
a
Off
b
Fax Forward
Select ab or OK
b
Press a or b to choose Paging.
Press OK.
c
Enter your cell phone or pager number
followed by # # (up to 20 digits).
Press OK.
Do not include the area code if it is the
same as that of your machine.
For example, press
18005551234##
d
Do one of the following:
„ If your pager needs a PIN, enter the
PIN, press #, press Redial/Pause,
enter your fax number followed by #
#.
Press OK
(For example, press:1 2 3 4 5 #
Redial/Pause 1 8 0 0 5 5 5 6 7 8 9 #
#)
„ If you do not need a PIN, press OK.
„ If you are programming a cell phone
number, press OK.
e
Press Stop/Exit.
Note
• If you have set Paging, a backup copy will
automatically be printed at the machine.
• You cannot change a Paging or PIN
number remotely.
72
9
Fax Storage
The Fax Storage feature lets you store your
received faxes in the machine’s memory. You
can retrieve stored fax messages from a fax
machine at another location using the remote
retrieval commands. (See Retrieving fax
messages on page 76.) Your machine will
automatically print a copy of the stored fax.
a
Press Menu, 2, 5, 1.
25.Remote Fax Opt
1.Fwd/Page/Store
a
Off
b
Fax Forward
Select ab or OK
b
Press a or b to choose Fax Storage.
Press OK.
c
Press Stop/Exit.
9
Remote Fax Options
PC Fax Receive
d
25.Remote Fax Opt
Backup Print
a
Off
b
On
Select ab or OK
If you turn on the PC Fax Receive feature
your machine will store received faxes in
memory and send them to your PC
automatically. You can then use your PC to
view and store these faxes.
Even if you have turned off your PC (at night
or on the weekend, for example), your
machine will receive and store your faxes in
its memory. The LCD will show the number of
stored faxes received, for example:
PC Fax Msg:001
When you start your PC and the PC Fax
Receiving software runs, your machine
transfers your faxes to your PC automatically.
For PC Fax Receive to work you must have
the PC-FAX Receive software running on
your PC. (For details, see PC-FAX Receiving
in the Software User’s Guide on the
CD-ROM.)
If you choose Backup Print On, the machine
will also print the fax.
a
Press Menu, 2, 5, 1.
25.Remote Fax Opt
1.Fwd/Page/Store
a
Off
b
Fax Forward
Select ab or OK
Press a or b to choose On or Off.
9
Press OK.
e
Press Stop/Exit.
IMPORTANT
If you choose Backup Print On, the
machine will also print the fax at your
machine so you will have a copy. This is a
safety feature in case if there is a power
failure before the fax is forwarded or a
problem at the receiving machine. The
machine can store faxes for
approximately 60 hours if there is a power
failure.
Note
• Before you can set up PC Fax Receive
you must install the MFL-Pro Suite
software on your PC. Make sure your PC
is connected and turned on. (For details
see PC-FAX Receiving in the Software
User’s Guide on the CD-ROM.)
b
Press a or b to choose
PC Fax Receive.
Press OK.
• If your machine has a problem and is
unable to print faxes in memory, you can
use this setting to transfer your faxes to a
PC. (For details, see Error and
maintenance messages on page 139.)
c
Press a or b to choose (<USB> or
<Parallel>), or your computer name
if the machine is connected to a
network.
• PC Fax Receive is not supported in Mac
OS. (See PC Fax receiving in the
Software User’s Guide on the CD-ROM.)
25.Remote Fax Opt
1.Fwd/Page/Store
a
<USB>
b
<Parallel>
Select ab or OK
Press OK.
73
9
Chapter 9
Changing Remote Fax
Options
If received faxes are left in your machine’s
memory when you change to another
Remote Fax Option, the LCD will ask you the
following message:
25.Remote Fax Opt
Erase All Fax?
a
1. Yes
b
2. No
Select ab or OK
9
„ If you press 2, faxes in the memory will not
be erased or transferred to your PC and
the setting will be unchanged.
The LCD will ask you the following message:
25.Remote Fax Opt
Backup Print
a
Off
b
On
Select ab or OK
Press a or b to choose On or Off.
Press OK.
Press Stop/Exit.
or
25.Remote Fax Opt
Print All Fax?
a
1. Yes
b
2. No
Select ab or OK
„ If you press 1, faxes in the memory will be
erased or printed before the setting
changes. If a backup copy has already
been printed it will not be printed again.
„ If you press 2, faxes in the memory will not
be erased or printed and the setting will be
unchanged.
If received faxes are left in the machine’s
memory when you change to
PC Fax Receive from another remote fax
option (Fax Forward, Paging or
Fax Storage), the LCD will ask you the
following message:
25.Remote Fax Opt
Send Fax to PC?
a
1. Yes
b
2. No
Select ab or OK
„ If you press 1, faxes in the memory will be
sent to your PC before the setting
changes. Faxes in the memory will be sent
to your PC when the PC Fax Receive icon
is active on your PC. (See the Software
User’s Guide on the CD-ROM.)
IMPORTANT
If you choose Backup Print On, the
machine will also print the fax at your
machine so you will have a copy. This is a
safety feature in case if there is a power
failure before the fax is forwarded or a
problem at the receiving machine. The
machine can store faxes for
approximately 60 hours if there is a power
failure.
Turning off Remote Fax
Options
a
25.Remote Fax Opt
1.Fwd/Page/Store
a
Off
b
Fax Forward
Select ab or OK
b
Press a or b to choose Off.
Press OK.
Note
The LCD will give you options if there are
received faxes still in your machine’s
memory. (See Changing Remote Fax
Options on page 74.)
c
74
Press Menu, 2, 5, 1.
Press Stop/Exit.
9
Remote Fax Options
Remote retrieval
9
The remote retrieval feature lets you retrieve
your stored fax messages when you are not
at the machine. You can call your machine
from any touch tone telephone or fax
machine, then use the Remote Access Code
to retrieve your messages.
Setting a Remote Access
Code
9
Using your Remote Access
Code
a
Dial your fax number from a telephone
or another fax machine using touch
tone.
b
When your machine answers,
immediately enter your Remote Access
Code (3 digits followed by l).
c
The machine signals if it has received
messages:
The Remote Access Code feature lets you
access the remote retrieval features when
you are away from your machine. Before you
use the remote access and retrieval features,
you have to set up your own code. The
default code is an inactive code: – – –l.
a
Press Menu, 2, 5, 2.
„ No beeps
No messages received.
„ 1 long beep
Fax message received.
d
25.Remote Fax Opt
2.Remote Access
Access Code:---*
Enter & OK Key
b
c
Enter a three-digit code using the
numbers 0 – 9, l or #.
Press OK.
Do not use the same code used for your
Fax Receive Code (l51) or Telephone
Answer Code (#51). (See Changing the
Remote Codes on page 62.)
You can change your code at any time. If you
want to make your code inactive, press
Clear/Backand then OK in b to restore the
inactive setting – – –l.
The machine gives two short beeps to
tell you to enter a command (See
Remote fax commands on page 77).
The machine will hang up if you wait
longer than 30 seconds before entering
a command. If you enter an invalid
command the machine will beep three
times.
e
Press 9 0 to reset the machine when you
have finished.
f
Hang up.
Press Stop/Exit.
Note
9
Note
If your machine is set to Manual mode,
you can still access the remote retrieval
features. Dial the fax number as normal
and let the machine ring. After 100
seconds you will hear a long beep to tell
you to enter the remote access code. You
will then have 30 seconds to enter the
code.
75
9
Chapter 9
Retrieving fax messages
a
Dial your fax number from a telephone
or another fax machine using touch
tone.
b
When your machine answers,
immediately enter your Remote Access
Code (3 digits followed by l). If you hear
one long beep, you have messages.
c
When you hear two short beeps, use the
dial pad to press 9 6 2.
d
Wait for a long beep, and then use the
dial pad to enter the number of the
remote fax machine where you want
your fax messages sent, followed by ##
(up to 20 digits).
e
9
Changing the Fax Forwarding
number
You can change the default setting of your fax
forwarding number from another telephone or
fax machine using touch tone.
a
Dial your fax number from a telephone
or another fax machine using touch
tone.
b
When your machine answers, enter
your Remote Access Code (3 digits
followed by l). If you hear one long
beep, you have messages.
c
When you hear two short beeps, use the
dial pad to press 9 5 4.
d
Wait for a long beep, and then use the
dial pad to enter the new number of the
remote fax machine where you want
your fax messages forwarded followed
by ## (up to 20 digits).
e
Press 9 0 to reset the machine when you
have finished.
f
Hang up after you hear your machine
beep.
Hang up after you hear your machine
beep. Your machine will call the other
machine, which will then print your fax
messages.
Note
You can insert a pause in a fax number by
using the # key.
Note
You can insert a pause in a fax number by
using the # key.
76
9
Remote Fax Options
Remote fax commands
9
Follow the commands below to access features when you are away from the machine. When you
call the machine and enter your Remote Access Code (3 digits followed by l), the system will give
two short beeps and you must enter a remote command.
Remote commands
95
Change the fax forwarding,
paging or fax storage settings
1 OFF
You can choose Off after you have retrieved or erased all your
messages.
2 Fax Forwarding
One long beep means the change is accepted. If you hear three
short beeps, you cannot make the change because something
has not been set up (for example, a fax forwarding or paging
number has not been registered). You can register your fax
forwarding number by entering 4. (See Changing the Fax
Forwarding number on page 76.) Once you have registered the
number, fax forwarding will work.
3 Paging
4 Fax Forwarding number
6 Fax Storage
96
97
Retrieve a fax
2 Retrieve all faxes
Enter the number of a remote fax machine to receive stored fax
messages. (See Retrieving fax messages on page 76.)
3 Erase faxes from the memory
If you hear one long beep, fax messages have been erased
from the memory.
Check the receiving status
1 Fax
98
Operation details
You can check whether your machine has received any faxes.
If yes, you will hear one long beep. If no, you will hear three
short beeps.
Change the Receive Mode
1 External TAD
If you hear one long beep, your change has been accepted.
2 Fax/Tel
3 Fax Only
90
Exit
Press 9 0 to exit remote retrieval. Wait for the long beep, then
replace the handset.
77
9
10
Polling
10
Polling lets you set up your machine so other
people can receive faxes from you, but they
pay for the call. It also lets you call somebody
else’s fax machine and receive a fax from it,
so you pay for the call. The polling feature
needs to be set up on both machines for this
to work. Not all fax machines support polling.
Polling receive
10
Sequential polling
Sequential polling lets you request
documents from several fax machines in one
operation. Afterwards, a Sequential Polling
Report will be printed.
a
b
Polling receive lets you call another fax
machine to receive a fax.
a
b
Make sure you are in Fax mode
Press Menu, 2, 1, 7.
Polling RX
Dial & Start
c
Enter the fax number you are polling.
Press Start.
The LCD will show Dialing.
10
Make sure you are in Fax mode
.
Press Menu, 2, 1, 7.
Polling RX
Dial & Start
.
c
Specify the fax machines you want to
poll by using One Touch, Speed Dial,
Search, a Group or the dial pad. You
must press OK between each location.
d
Press Start.
The machine polls each number or
Group number in turn for a document.
Press Stop/Exit while the machine is dialing
to cancel the polling process.
To cancel all sequential polling receive jobs,
press Menu, 2, 7. (See Checking and
canceling waiting jobs on page 47.)
78
Polling
h
Polled transmit
10
Polled transmit lets you set up your machine
to wait with a document so another fax
machine can call and retrieve it.
Note
Setup for polled transmit
a
b
c
Make sure you are in Fax mode
Place the next page on the scanner
glass, press OK. Repeat steps g and
h for each additional page.
Your machine will automatically send
the fax.
10
.
Load your document.
Press Menu, 2, 2, 6.
The document will be stored and can be
retrieved from any other fax machine until
you delete the fax from memory.
To delete the fax from memory, press
Menu, 2, 7. (See Checking and canceling
waiting jobs on page 47.)
22.Setup Send
6.Polled TX
a
On
b
Off
Select ab or OK
d
Press a or b to choose On (or Off).
Press OK.
e
Press 2 to choose 2.No if you do not
want to enter more settings when the
LCD asks you the following message:
22.Setup Send
Other Settings?
a
1.Yes
b
2.No
Select ab or OK
f
g
10
Press Start.
If you are using the scanner glass, the
LCD will prompt you to choose one of
the options below:
Flatbed Fax:
Next Page?
a
1.Yes
b
2.No (Send)
Select ab or OK
„ Press 1 to send another page.
Go to step h.
„ Press 2 or Start to send the
document.
79
11
Printing reports
Fax reports
11
This report lists the sender's name or fax
number, the time and date of transmission,
duration of transmission, number of pages
sent, and whether or not the transmission
was successful.
„ On: Prints a report after every fax you
send.
„ On+Image: Prints a report after every fax
you send. A portion of the fax’s first page
appears on the report.
„ Off: Prints a report only if your fax is
unsuccessful due to a transmission error.
Off is the default setting.
„ Off+Image: Prints a report only if your
fax is unsuccessful due to a transmission
error. A portion of the fax’s first page
appears on the report.
a
Press Menu, 2, 4, 1.
24.Report Setting
1.Transmission
a
Off
b
Off+Image
Select ab or OK
b
Press a or b to choose On, On+Image,
Off or Off+Image.
Press OK.
c
Press Stop/Exit.
80
Note
• If you choose On+Image or Off+Image,
the image will only appear on the
Transmission Verification Report if Real
Time Transmission is set to Off. (See
Real Time Transmission on page 45.)
Some fax reports (transmission verification
and fax journal) can be printed automatically
and manually.
Transmission verification
report
11
11
• If your transmission is successful, "OK"
will appear next to "RESULT" on the
Transmission Verification Report. If
transmission is not successful, "NG" will
appear next to "RESULT".
Printing reports
Fax Journal
11
Reports
You can set the machine to print a fax journal
(activity report) at specific intervals (every 50
faxes, 6, 12 or 24 hours, 2 or 7 days). The
default setting is Every 50 Faxes, this
means that your machine will print the journal
when the machine has stored 50 jobs.
The following reports are available:
If you set the interval to Off, you can still print
the report by following the steps on the next
page.
2 Help List
a
3 Tel Index List
Press Menu, 2, 4, 2.
24.Report Setting
2.Journal Period
a
Every 50 Faxes
b
Every 6 Hours
Select ab or OK
b
c
d
Press a or b to choose an interval.
Press OK.
If you choose 7 days, you will be asked
to choose a day when you want the 7
day countdown to begin.
Enter the time to begin printing, in
24 hour format.
Press OK.
For example: enter 19:45 for 7:45 PM.
Press Stop/Exit.
If you choose 6, 12, 24 hours, 2 or 7 days, the
machine will print the report at the selected
time and then erase all jobs from its memory.
If the machine’s memory becomes full with
200 jobs before the time you chose has
passed, the machine will print the journal
early and then erase all jobs from memory.
If you want an extra report before it is due to
print, you can print it manually without erasing
the jobs from memory.
11
1 Transmission
Displays the Transmission Verification
Report for your last outgoing 200 faxes
and prints the last report.
Prints a list of commonly used functions to
help you program your machine.
Prints a list of names and numbers stored
in the One Touch and Speed Dial memory
in numerical or alphabetical order.
4 Fax Journal
Prints a list of information about your last
200 incoming and outgoing faxes. (TX:
transmit.) (RX: receive.)
5 User Settings
Print a list of your current settings.
6 Network Config
Lists your network settings.
How to print a report
a
11
11
Press Menu, 6.
6.Print Reports
1.Transmission
2.Help List
3.Tel Index List
Select ab or OK
b
Do one of the following:
„ Press a or b to choose the report you
want.
Press OK.
„ Enter the number of the report you
want to print. For example, press 2 to
print the Help List.
c
d
Press Start.
Press Stop/Exit.
81
Chapter 11
82
Section III
Copy
Making copies
III
84
12
Making copies
How to copy
12
Entering copy mode
Press
1
2
3
4
6
12
(Copy) to enter Copy mode.
Contrast:+
Quality :Auto
Enlg/Red:100%
Tray
:MP>T1
Press ab or Start
a
a
Quality :Auto
Enlg/Red:100%
Tray
:MP>T1
Bright :+
Select
& OK
1
Contrast
2
Quality
3
Copy ratio
4
Tray selection
5
Number of copies
6
Brightness
12
Making a single copy
a
b
c
Make sure you are in Copy mode
.
Load your document.
Press Start.
Making multiple copies
01
01
5
a
b
c
Make sure you are in Copy mode
d
Press Start.
12
.
Load your document.
Use the dial pad to enter the number of
copies (up to 99).
Note
To sort your copies, see Sorting copies
using the ADF on page 86.
Stop copying
To stop copying, press Stop/Exit.
84
12
12
Making copies
Copy options
(temporary settings)
Custom(25-400%) allows you to enter a
ratio from 25% to 400%.
12
When you want to quickly change the copy
settings temporarily for the next copy, use the
temporary Copy keys. You can use different
combinations.
The machine returns to its default settings
one minute after copying, unless you have
set the Mode Timer to 30 seconds or less.
(See Mode Timer on page 22.)
Enlarging or reducing the
image copied
To enlarge or reduce the next copy follow the
instructions below:
a
b
c
Make sure you are in Copy mode
d
Press Enlarge/Reduce.
Press c.
e
Do one of the following:
Load your document.
Use the dial pad to enter the number of
copies (up to 99).
„ Press a or b to choose the
enlargement or reduction ratio you
want.
12
Press OK.
You can choose the following enlargement or
reduction ratios:
Press
.
„ Press a or b to choose
Custom(25-400%).
Press OK.
100%*
Use the dial pad to enter an
enlargement or reduction ratio from
25% to 400%. (For example, press 5
3 to enter 53%.)
97% LTRiA4
94% A4iLTR
91% Full Page
Press OK.
85% LTRiEXE
83% LGLiA4
78% LGLiLTR
70% A4iA5
50%
Custom(25-400%)
f
Press Start.
Note
Page Layout Options 2 in 1(P), 2 in 1(L), 4
in 1(P) or 4 in 1(L) are not available with
Enlarge/Reduce.
Auto
200%
141% A5iA4
104% EXEiLTR
* The factory setting is shown in Bold with an
asterisk.
Auto sets the machine to calculate the
reduction ratio that best fits the size of paper.
Auto is only available when using the ADF.
85
12
Chapter 12
Improving copy quality
12
You can choose from a range of quality
settings. The default setting is Auto.
Auto is the recommended mode for
ordinary printouts. Suitable for documents
that contain both text and photographs.
„ Text
Suitable for documents containing only
text.
„ Photo
Suitable for copying photographs.
To temporarily change the quality setting,
follow the steps below:
a
b
c
Make sure you are in Copy mode
d
Press Contrast/Quality. Press a or b to
choose Quality.
Press OK.
f
.
Load your document.
Use the dial pad to enter the number of
copies (up to 99).
Press d or c to choose Auto, Text or
Photo.
Press OK.
a
b
c
Make sure you are in Copy mode
d
e
Press Sort.
31.Quality
a
Text
Photo
b
Auto
Select ab or OK
b
Press a or b to choose the copy quality.
Press OK.
c
Press Stop/Exit.
86
Load your document in the ADF.
Use the dial pad to enter the number of
copies (up to 99).
Press Start.
12
You can change the text copy resolution to
1200x600 dpi if you are using the scanner
glass and have selected Text as the
Contrast/Quality and an enlargement or
reduction ratio of 100%. The default setting is
600 dpi.
a
b
Make sure you are in Copy mode
c
Press Menu, 3, 2.
Press Start.
Press Menu, 3, 1.
.
Changing text copy
resolution
Place your document on the scanner
glass.
32.FB Txt Quality
To change the default setting, follow the
steps below:
a
12
You can sort multiple copies. Pages will be
stacked in the order 1 2 3, 1 2 3, 1 2 3, and so
on.
„ Auto
e
Sorting copies using the ADF
a
1200x600 dpi
b
600dpi
Select ab or OK
d
Press a or b to choose the text copy
resolution.
Press OK.
e
Press Stop/Exit.
.
Making copies
Adjusting Contrast and
Brightness
Brightness
12
Contrast
12
Adjust the contrast to help an image look
sharper and more vivid.
To temporarily change the contrast setting,
follow the steps below:
a
b
c
Make sure you are in Copy mode
d
Press Contrast/Quality.
Press a or b to choose Contrast.
Press OK.
Load your document.
f
Adjust the copy brightness to make copies
darker or lighter.
To temporarily change the copy brightness
setting, follow the steps below:
a
b
c
Make sure you are in Copy mode
d
Press a or b to choose Bright.
01
Press d or c to increase or decrease the
contrast.
Press OK.
f
Press Start.
To change the default setting follow the steps
below:
a
Press Menu, 3, 3.
33.Brightness
-nnonn+
Select d c & OK
b
Press c to make a lighter copy or press
d to make a darker copy.
Press OK.
c
Press Stop/Exit.
34.Contrast
-nnonn+
01
Press c to make a lighter copy or press
d to make a darker copy.
Press OK.
Press Start.
Press Menu, 3, 4.
Use the dial pad to enter the number of
copies (up to 99).
e
To change the default setting follow the steps
below:
a
.
Load your document.
Quality :Auto
Enlg/Red:100%
Tray
:MP>T1
Bright :-nnonn+c
Select d c & OK
Use the dial pad to enter the number of
copies (up to 99).
Contrast:-nnonn+c
Quality :Auto
Enlg/Red:100%
Tray
:MP>T1
Select d c & OK
e
.
12
Select d c & OK
b
Press d or c to increase or decrease the
contrast.
Press OK.
c
Press Stop/Exit.
87
12
Chapter 12
Making N in 1 copies
(page layout)
Place the next page on the scanner
glass.
Press OK.
Repeat steps g and h for each page of
the layout.
i
After all the pages have been scanned,
press 2 in step g to finish.
12
You can reduce the amount of paper used
when copying by using the N in 1 copy
feature. This allows you to copy two or four
pages onto one page, which lets you save
paper.
If you are copying from the ADF:
IMPORTANT
• Please make sure the paper size is set to
Letter, A4, Legal or Folio.
• (P) means Portrait and (L) means
Landscape.
• You cannot use the Enlarge/Reduce
setting with the N in 1 feature.
Insert your document face up in the direction
shown below:
„ 2 in 1 (P)
„ 2 in 1 (L)
a
b
c
Make sure you are in Copy mode
d
e
Press N in 1.
f
Press Start to scan the page.
If you placed the document in the ADF,
the machine scans the pages and starts
printing.
If you are using the scanner glass, go
to step g.
g
After the machine scans the page, press
1 to scan the next page.
.
Load your document.
„ 4 in 1 (P)
Use the dial pad to enter the number of
copies (up to 99).
Press
2 in
4 in
Press
a or b to choose 2 in 1 (P),
1 (L), 4 in 1 (P),
1 (L) or Off(1 in 1).
OK.
Flatbed Copy:
Next Page?
a
1.Yes
b
2.No
Select ab or OK
88
h
„ 4 in 1 (L)
12
Making copies
If you are copying from the scanner
glass:
Insert your document face down in the
direction shown below:
„ 2 in 1 (P)
„ 2 in 1 (L)
„ 4 in 1 (P)
12
Duplex (2-sided)
copying
12
If you want to use the duplex copy feature,
load your document in the ADF.
If you get an Out of Memory message while
you are making duplex copies, try installing
extra memory. (See Out of memory message
on page 92.)
Duplex Copy
(long edge flip)
12
MFC-8480DN
„ 1 sided i 2 sided L
Portrait
1
1
2
2
Landscape
11
1
2
2
„ 4 in 1 (L)
a
b
c
Make sure you are in Copy mode
d
Press Duplex and a or b to select
1sidedi2sided L.
.
12
Load your document.
Enter the number of copies (up to 99)
using the dial pad.
Duplex
a1sidedi2sided L
1sidedi2sided S
bOff
Select ab or OK
Press OK.
e
Press Start to copy the document.
89
Chapter 12
MFC-8680DN, MFC-8690DW and
MFC-8890DW
„ 1 sided i 2 sided
c
Enter the number of copies (up to 99)
using the dial pad.
d
Press Duplex and a or b to select
1sided i 2sided,
2sided i 2sided or
2sided i 1sided.
Portrait
1
Duplex
a1sided i
2sided i
b2sided i
Select ab
1
2
2
Landscape
01
Press OK.
11
e
1
2
2
Press Start to copy the document.
Note
„ 2 sided i 2 sided
Duplex copy using a 2-sided legal size
document is not available.
Portrait
1
2sided
2sided
1sided
or OK
1
2
Advanced Duplex Copy
(short edge flip)
2
12
MFC-8480DN
Landscape
„ 1 sided i 2 sided S
11
11
Portrait
2
2
1
„ 2 sided i 1 sided
Portrait
1
2
2
1
Landscape
1
2
2
11
1
Landscape
2
11
1
2
a
b
90
2
Make sure you are in Copy mode
Load your document.
.
a
b
c
2
Make sure you are in Copy mode
Load your document.
Enter the number of copies (up to 99)
using the dial pad.
.
Making copies
d
d
Press Duplex and a or b to select
1sidedi2sided S.
Duplex
a1sidedi2sided L
1sidedi2sided S
bOff
Select ab or OK
Duplex
a1sided i
2sided i
b2sided i
Select ab
01
Press OK.
e
Press Duplex and a or b to select
Advanced.
2sided
2sided
1sided
or OK
01
Press OK.
e
Press Start to copy the document.
MFC-8680DN, MFC-8690DW and
MFC-8890DW
„ Advanced 2 sided i 1 sided
Press a or b to select
2sided i 1sided or
1sided i 2sided.
Press OK.
Duplex Advanced
a2sided i 1sided
b1sided i 2sided
Portrait
1
Select ab or OK
f
1
2
2
01
Press Start to copy the document.
Note
Landscape
Duplex copy using a 2-sided legal size
document is not available.
11
1
2
2
„ Advanced 1 sided i 2 sided
Portrait
1
12
1
2
2
Landscape
11
1
2
a
b
c
2
Make sure you are in Copy mode
.
Load your document.
Enter the number of copies (up to 99)
using the dial pad.
91
Chapter 12
Tray selection
12
You can change the Tray Use only for the
next copy.
.
If the memory becomes full while you are
making copies, the LCD message will guide
you through the next step.
Use the dial pad to enter the number of
copies (up to 99).
If you get an Out of Memory message
while scanning a subsequent page, you will
have the option to press Start to copy the
pages scanned so far, or to press Stop/Exit
to cancel the operation.
a
b
c
Make sure you are in Copy mode
d
e
Press Tray Select.
f
Load your document.
Press d or c to choose the MP>T1,
T1>MP, #1(XXX) 1 or MP(XXX) 1.
Press OK.
Press Start.
Press
MP>T1 or M>T1>T2
T1>MP or T1>T2>M
#1(XXX) 1
#2(XXX) 1
MP(XXX) 1
1
XXX is the paper size you set in Menu, 1, 2, 2.
Note
• T2 or #2 appears only if the optional paper
tray is installed.
• To change the default setting for Tray
Select, see Tray Use in copy mode
on page 23.
92
Out of memory
message
To gain extra memory, you can do the
following:
„ Print the faxes that are in the memory.
(See Printing a fax from the memory
on page 53.)
„ You can turn off Fax Storage. (See
Turning off Remote Fax Options
on page 74.)
Note
When you get an Out of Memory
message, you may be able to make
copies if you first print incoming faxes in
the memory to restore the memory to
100%.
12
Section IV
Direct printing
Printing data from a USB Flash memory
drive or a digital camera supporting mass
storage
IV
94
13
Printing data from a USB Flash
memory drive or a digital camera
supporting mass storage
With the Direct Print feature, you do not need
a computer to print data. You can print by just
plugging your USB Flash memory drive into
the machine’s USB direct interface. You can
also connect and print directly from a camera
set to USB mass storage mode.
The screens in this section may vary
depending on your application and
operating system.
• Some USB Flash memory drives may not
work with the machine.
• If your camera is in PictBridge mode, you
cannot print data. Please refer to the
documentation supplied with your camera
to switch from PictBridge mode to mass
storage mode.
a
From the menu bar of an application,
click File, then Print.
b
Choose Brother MFCXXXX Printer (1)
and check the Print to file box (2).
Click Print.
13
1
Direct Print supports the following file
formats:
2
„ PDF version 1.7 1
„ JPEG
„ Exif + JPEG
„ PRN (created by Brother driver)
„ TIFF (scanned by all MFC or DCP Brother
models)
„ PostScript® 3™ (created by the Brother
BRScript3 printer driver)
„ XPS version 1.0
1
94
PDF data that includes a JBIG2 image file a
JPEG2000 image file or transparency files is not
supported.
13
Note
Note
Supported file formats
Creating a PRN or
PostScript® 3™ file for
direct printing
13
c
Choose the folder you want to save the
file to and enter the file name if you are
prompted to.
If you are prompted for a file name only,
you can also specify the folder you want
to save the file in by entering the
directory name. For example:
C:\Temp\FileName.prn
If you have a USB Flash memory drive
or digital camera connected to your
computer, you can save the file directly
to the USB Flash memory drive.
Printing data from a USB Flash memory drive or a digital camera supporting mass storage
Printing data directly
from the USB Flash
memory drive or digital
camera supporting
mass storage
a
• If the current restricted user ID you are
using is restricted for the Direct Print
function from Secure Function Lock 2.0,
but other restricted users (including Public
mode settings) are allowed access,
Access Denied will appear on the LCD
and then the machine will ask your name.
13
Connect your USB Flash memory drive
or digital camera to the USB direct
interface (1) on the front of the machine.
Your machine will enter Direct Print
mode automatically.
If you are a restricted user with access to
Direct Print, press a or b to choose your
name and enter your four-digit password.
• If your administrator has set a page limit
for Direct Print and the machine has
already reached the maximum number of
pages, the LCD will show
Limit Exceeded when you insert a
USB flash memory drive or digital camera.
b
1
1
Press a or b to choose the folder name
or file name you want to print.
Press OK.
If you have chosen the folder name,
press a or b to choose the file name you
want to print.
Press OK.
Direct Print
a1.FILE0_1.PDF
2.FILE0_2.PDF
b3.FILE0_3.PDF
Select ab or OK
Note
• Your digital camera must be switched
from PictBridge mode to mass storage
mode.
• If you want to print an index of the files,
choose Index Print, and then press
OK. Press Start to print the data.
Note
• If the Direct Print setting of Secure
Function Lock 2.0 is set to Disable for all
users (including Public mode settings),
Not Available will appear on the LCD
and then the machine will go back to the
Ready mode. You cannot access the
Direct Print function.
13
• File names that are stored in your USB
Flash memory drive can be displayed
using the following characters on the LCD:
ABCDEFGHIJKLMNOPQRST
UVWXYZ0123456789$%’`-@
{}~!#()&_^
95
Chapter 13
c
Do one of the following:
„ Press a or b to choose a setting you
need to change and press OK, and
then press a or b to choose an option
for the setting and press OK.
„ If you do not need to change the
current default settings, go to
step d.
Print File Set
aPaper Size
Media Type
bMultiple Page
Select ab or OK
• You can choose the following settings:
Paper Size
Multiple Page
Orientation
Duplex
Collate
Tray Use
Print Quality
PDF Option
• Depending on the file type, some of
these settings may not appear.
Press Start if you have finished.
Press the dial pad key to enter the
number of copies you want.
Press OK.
Direct Print
f
96
• DO NOT remove the USB Flash memory
drive or digital camera from the USB direct
interface until the machine has finished
printing.
• If you want to change the default setting
for the paper tray to feed paper from,
press Menu, 1, 6, 3 to change the paper
tray setting.
• You can change the default settings for
Direct Print by using the control panel
when the machine is not in the Direct Print
mode. Press Menu, 5 to enter the
USB Direct I/F menu. (See Menu
table on page 172.)
Media Type
FILE0_1.PDF
No. of Copies:
Press Start
• To prevent damage to your machine, DO
NOT connect any device other than a
digital camera or USB Flash memory drive
to the USB direct interface.
Note
Note
d
e
IMPORTANT
1
Press Start to print the data.
Printing data from a USB Flash memory drive or a digital camera supporting mass storage
Understanding the
error messages
13
Once you are familiar with the types of errors
that can occur while you print data from the
USB Flash memory drive with Direct Print,
you can easily identify and troubleshoot any
problems.
„ Out of Memory
This message will appear if you are
working with images that are too large for
the machine’s memory.
„ Unusable Device
This message will appear if you connect
an incompatible or broken device to the
USB direct interface. To clear the error,
unplug the device from the USB direct
interface.
(See Error and maintenance messages
on page 139 for the detailed solution.)
13
97
Chapter 13
98
Section V
Software
Software and Network features
V
100
14
Software and Network features
The User’s Guide on the CD-ROM includes
the Software User’s Guide and
Network User’s Guide.
The User’s Guide on the CD-ROM includes
the Software User’s Guide and
Network User’s Guide for features available
when connected to a computer (for example,
printing and scanning). These guides have
easy to use links that, when clicked, will take
you directly to a particular section.
You can find information on these features:
„ Printing
„ Scanning
„ ControlCenter3 (Windows®)
„ ControlCenter2 (Macintosh)
How to read the HTML
User’s Guide
„ LDAP (MFC-8690DW and MFC-8890DW)
Windows®
Note
If you have not installed the software, see
Viewing documentation (Windows®)
on page 3.
a
From the Start menu, point to Brother,
MFC-XXXX from the programs group,
then click
User’s Guides in HTML format.
b
Click on the manual you want
(SOFTWARE USER’S GUIDE or
NETWORK USER’S GUIDE) from the
top menu.
c
Click the heading you would like to view
from the list at the left of the window.
„ Network Faxing
„ Network Printing
„ Network Scanning
„ Scan to E-mail Server (I-Fax)
(MFC-8690DW and MFC-8890DW)
„ Wireless Network Users
(MFC-8690DW and MFC-8890DW)
Note
See Accessing the Software User’s Guide
and Network User’s Guide on page 3.
100
14
This is a quick reference for using the HTML
User’s Guide.
„ Remote Setup
„ Faxing from your computer
14
14
Software and Network features
Macintosh
a
Make sure your Macintosh is turned on.
Insert the Brother CD-ROM into your
CD-ROM drive.
b
c
Double-click the Documentation icon.
d
Click on the manual you want
(SOFTWARE USER’S GUIDE or
NETWORK USER’S GUIDE) in the top
menu, and then click the heading you
would like to read from the list at the left
of the window.
14
Double-click your language folder, and
then double-click the top.html file.
14
101
Chapter 14
102
Section VI
Appendixes
Safety and legal
Options
Troubleshooting and routine maintenance
Menu and features
Specifications
Glossary
VI
104
119
122
170
195
215
A
Safety and legal
Choosing a location
Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put
the machine near a telephone wall jack and a standard grounded AC power outlet. Choose a
location where the temperature remains between 50°F and 90.5°F (10°C and 32.5°C) and the
humidity is between 20% to 80% (without condensation.)
WARNING
DO NOT expose the machine to direct sunlight, excessive heat, open flames, salty or corrosive
gasses, moisture or dust.
DO NOT place the machine near heaters, air conditioners, electrical fans, refrigerators, water,
chemicals or devices that contain magnets or generate magnetic fields.
104
A
A
Safety and legal
CAUTION
Avoid placing your machine in a high-traffic area.
DO NOT connect your machine to an AC power outlet controlled by wall switches or automatic
timers.
DO NOT connect your machine to an AC power outlet on the same circuit as large appliances
or other equipment that might disrupt the power supply.
Disruption of power can wipe out information in the machine’s memory.
Avoid interference sources, such as speakers or the base units of non-Brother cordless
telephones.
DO NOT put objects on top of the machine.
A
105
To use the machine safely
A
Please keep these instructions for later reference and read them before attempting any
maintenance. If you do not follow these safety instructions, there is a possibility of a fire, electrical
shock, burn or suffocation.
WARNING
There are high voltage electrodes inside the machine. Before you clean the inside of the
machine, make sure you have unplugged the telephone line cord first and then the power cord
from the AC power outlet. Doing this will prevent an electrical shock.
DO NOT handle the plug with wet hands. Doing this might cause an electrical shock.
Always make sure the plug is fully inserted.
To reduce the risk of shock or fire, use only a No. 26 AWG or larger telecommunication line cord.
This product must be installed near an AC power outlet that is easily accessible. In case of an
emergency, you must unplug the power cord from the AC power outlet to shut off the power
completely.
Lighting and power surges can damage this product! We recommend that you use a quality
surge protection device on the AC power line and on the telephone line, or unplug the cords
during a lightning storm.
Plastic bags are used in the packing of your machine and drum unit. Plastic bags are not toys.
To avoid the danger of suffocation, keep these bags away from babies and children and dispose
of them properly.
106
Safety and legal
DO NOT use flammable substances, any type of spray, or an organic solvent/liquid that contains
alcohol or ammonia to clean the inside or outside of the machine. See Routine maintenance
on page 154 for how to clean the machine.
DO NOT use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner
dust to ignite inside the vacuum cleaner, potentially starting a fire. Please carefully clean the
toner dust with a dry, lint-free cloth and dispose of it according to local regulations.
Use caution when installing or modifying telephone lines. Never touch telephone wires or
terminals that are not insulated unless the telephone line has been unplugged at the wall jack.
Never install telephone wiring during a lightning storm. Never install a telephone wall jack in a
wet location.
When using your telephone equipment, basic safety precautions should always be followed to
reduce the risk of fire, electrical shock and injury to people, including the following:
1 DO NOT use this product near water, for example, near a bath tub, wash bowl, kitchen sink
or washing machine, in a wet basement or near a swimming pool.
2 Avoid using this product during an electrical storm. There may be a remote risk of electric
shock from lightning.
3 DO NOT use this product to report a gas leak in the vicinity of the leak.
4 DO NOT dispose of batteries in a fire. They may explode. Check with local codes for possible
special disposal instructions.
5 Use only the power cord provided with the machine.
SAVE THESE INSTRUCTIONS
A
107
CAUTION
After you have just used the machine, some internal parts of the machine will be extremely hot.
To prevent injury, when you open the front or back cover (back output tray) of the machine, DO
NOT touch the shaded parts shown in the illustrations.
To prevent injuries, be careful not to put your hands on the edge of the machine under the
document cover as shown in the illustration.
To prevent injuries, be careful not to put your fingers in the areas shown in the illustrations.
108
Safety and legal
When you move the machine, grasp the side hand holds that are under the scanner.
IMPORTANT
The fuser unit is marked with a Caution label. Please DO NOT remove or damage the label.
A
109
Important safety instructions
1 Read all of these instructions.
2 Save them for later reference.
3 Follow all warnings and instructions marked on the product.
4 Be careful not to inhale toner.
5 Unplug this product from the wall outlet before cleaning inside of the machine. DO NOT use
liquid or aerosol cleaners. Use a dry, lint-free cloth for cleaning.
6 DO NOT place this product on an unstable cart, stand, or table. The product may fall, causing
serious damage to the product.
7 Slots and openings in the cabinet at the back or bottom are provided for ventilation. To ensure
reliable operation of the product and to protect it from overheating, these openings must not
be blocked or covered. The openings should never be blocked by placing the product on a bed,
sofa, rug, or other similar surface. This product should never be placed near or over a radiator
or heater. This product should never be placed in a built-in installation unless adequate
ventilation is provided.
8 This product should be connected to an AC power source within the range indicated on the
rating label. DO NOT connect it to a DC power source or inverter. If you are not sure, contact
a qualified electrician.
9 This product is equipped with a 3-wire grounded plug. This plug will only fit into a grounded
power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, call
your electrician to replace your obsolete outlet. DO NOT defeat the purpose of the grounded
plug.
10 Use only the power cord supplied with this machine.
11 DO NOT allow anything to rest on the power cord. DO NOT place this product where people
can walk on the cord.
12 If an extension cord is used with this product, make sure that the total ampere ratings on the
products plugged into the extension cord DO NOT exceed the extension cord ampere rating.
Also, make sure that the total of all products plugged into the AC power outlet does not exceed
15 amperes (US only).
13 Use the product in a well-ventilated area.
14 The power cord, including extensions, should be no longer than 16.5 feet (5 meters).
DO NOT share the same power circuit with other high powered appliances, such as an air
conditioner, copier, shredder, and so on.
15 DO NOT place anything in front of the machine that will block received faxes. DO NOT place
anything in the path of received faxes.
16 Wait until pages have exited the machine before picking them up.
110
A
Safety and legal
17 Never push objects of any kind into this product through cabinet slots, since they may touch
dangerous voltage points or short out parts resulting in the risk of fire or electric shock. Never
spill liquid of any kind on the product. DO NOT attempt to service this product yourself because
opening or removing covers may expose you to dangerous voltage points and other risks and
may void your warranty. Refer all servicing to a Brother Authorized Service Center. For the
location of your nearest Brother Authorized Service Center, please call:
In USA: 1-877-BROTHER (1-877-276-8437)
In Canada: 1-877-BROTHER
18 Unplug this product from the AC power outlet and refer all servicing to Brother Authorized
Service Personnel under the following conditions:
„ When the power cord is damaged or frayed.
„ If liquid has been spilled into the product.
„ If the product has been exposed to rain or water.
„ If the product does not operate normally when the operating instructions are followed.
Adjust only those controls that are covered by the operating instructions. Improper
adjustment of other controls may result in damage and will often require extensive work by
a qualified technician to restore the product to normal operation.
„ If the product has been dropped or the cabinet has been damaged.
„ If the product exhibits a distinct change in performance, indicating a need for service.
19 To protect your product against power surges, we recommend the use of a power protection
device (Surge Protector).
20 To reduce the risk of fire, electric shock and injury to people, note the following:
„ DO NOT use this product near appliances that use water, a swimming pool or in a wet
basement.
„ DO NOT use the machine during an electrical storm (there is the remote possibility of an
electrical shock). If you have connected a telephone DO NOT use it to report a gas leak in
the vicinity of the leak.
„ DO NOT use this product in the vicinity of a gas leak.
A
111
Standard telephone and FCC notices
These notices are in effect on models sold and used in the United States only.
When programming emergency numbers or making test calls to emergency numbers:
„ Remain on the line and briefly explain to the dispatcher the reason for the call before hanging
up.
„ Perform these activities in the off-peak hours, such as early morning or late evening.
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the
ACTA. On the backside of this equipment is a label that contains, among other information, a
product identifier in the format US: AAAEQ##TXXXX. If requested, this number must be provided
to the telephone company.
You may safely connect this equipment to the telephone line by means of a standard modular jack,
USOC RJ11C.
A plug and jack used to connect this equipment to the premises wiring and telephone network
must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A
compliant telephone cord and modular plug is provided with this product. It is designed to be
connected to a compatible modular jack that is also compliant. (See installation instructions for
details.)
The REN is used to determine the number of devices that may be connected to a telephone line.
Excessive RENs on a telephone line may result in the devices not ringing in response to an
incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be
certain of the number of devices that may be connected to a line, as determined by the total RENs,
contact the local telephone company. For products approved after July 23, 2001, the REN for this
product is part of the product identifier that has the format US:AAAEQ##TXXXX.The digits
represented by ## are the REN without a decimal point (e.g., 06 is a REN of 0.6). For earlier
products, the REN is separately shown on the label.
If this equipment causes harm to the telephone network, the telephone company will notify you in
advance that temporary discontinuance of service may be required. But if advance notice is not
practical, the telephone company will notify the customer as soon as possible. Also, you will be
advised of your right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or procedures
that could affect the operation of the equipment. If this happens the telephone company will
provide advance notice in order for you to make necessary modifications to maintain uninterrupted
service.
If trouble is experienced with this equipment, for repair or warranty information, please contact
Brother Customer Service. (See Brother numbers on page i.) If the equipment is causing harm to
the telephone network, the telephone company may request that you disconnect the equipment
until the problem is resolved.
Connection to party line service is subject to state tariffs. Contact the state public utility
commission, public service commission or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the
installation of this equipment does not disable your alarm equipment. If you have questions about
what will disable alarm equipment, call your telephone company or a qualified installer.
If you are not able to solve a problem with your machine, call Brother Customer Service. (See
Brother numbers on page i.)
112
A
Safety and legal
WARNING
For protection against the risk of electrical shock, always disconnect all cables from the wall
outlet before servicing, modifying or installing the equipment.
Federal Communications Commission (FCC) Declaration of Conformity (USA only)
Responsible Party:
Brother International Corporation
100 Somerset Corporate Boulevard
Bridgewater, NJ 08807-0911 USA
TEL: (908) 704-1700
declares, that the products
Product Name: MFC-8480DN, MFC-8680DN, MFC-8690DW and MFC-8890DW
Product Options: LT-5300
comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
„ Reorient or relocate the receiving antenna.
„ Increase the separation between the equipment and receiver.
„ Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
„ Call the dealer or an experienced radio/TV technician for help.
„ This transmitter must not be co-located or operated in conjunction with any other antenna or
transmitter.
A
113
IMPORTANT
• Changes or modifications not expressly approved by Brother Industries, Ltd. could void the
user’s authority to operate the equipment.
• A shielded interface cable should be used to ensure compliance with the limits for a Class B
digital device.
• This equipment may not be used on coin service lines provided by the telephone company or
connected to party lines.
• Brother cannot accept any financial or other responsibilities that may be the result of your use
of this information, including direct, special or consequential damages. There are no
warranties extended or granted by this document.
• This machine has been certified to comply with FCC standards, which are applied to the USA
only. A grounded plug should be plugged into a grounded AC power outlet after checking the
rating of the local power supply for the machine to operate properly and safely.
Industry Canada Compliance Statement (Canada only)
A
This Class B digital apparatus complies with Canadian ICES–003.
Cet appareil numérique de la classe B est conforme à la norme NMB–003 du Canada.
Operation is subject to the following two conditions: (1) this device may not cause interference,
and (2) this device must accept any interference, including interference that may cause undesired
operation of this device.
L’utilisation de ce dispositif est autorisée seulement aux conditions suivantes: (1) il ne doit pas
produire de brouillage et (2) l’utilisateur du dispositif doit être prêt à accepter tout brouillage
radioélectrique reçu, même si ce brouillage est susceptible de compromettre le fonctionnement
du dispositif.
Laser safety (For 110-120V Models only)
This equipment is certified as a Class 1 laser product as defined in IEC 60825-1: 2007
specifications under the U.S. Department of Health and Human Services (DHHS) Radiation
Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This
means that the equipment does not produce hazardous laser radiation.
Since radiation emitted inside the equipment is completely confined within protective housings
and external covers, the laser beam cannot escape from the machine during any phase of user
operation.
114
A
Safety and legal
FDA regulations (For 110-120V Models only)
A
U.S. Food and Drug Administration (FDA) has implemented regulations for laser products
manufactured on and after August 2, 1976. Compliance is mandatory for products marketed in the
United States. One of the following labels on the back of the machine indicates compliance with
the FDA regulations and must be attached to laser products marketed in the United States.
Manufactured:
BROTHER Industries (Vietnam) LTD.
Phuc Dien Industrial Zone Cam Phuc Commune, Cam giang Dist Hai Duong Province, Vietnam.
This product complies with FDA performance standards for laser products except for deviations pursuant
to Laser Notice No. 50, dated June 24, 2007.
Manufactured:
BROTHER TECHNOLOGY (SHENZHEN) LTD.
NO6 Gold Garden Ind., Nanling Buji, Longgang, Shenzhen, China
This product complies with FDA performance standards for laser products except for deviations pursuant
to Laser Notice No. 50, dated June 24, 2007.
WARNING
Use of controls, adjustments or performance of procedures other than those specified in this
manual may result in hazardous invisible radiation exposure.
Internal laser radiation
Max. Radiation Power: 5 mW
Wave Length: 770 – 810 nm
Laser Class: Class 3B
Disconnect device
A
This product must be installed near an AC power outlet that is easily accessible. In case of
emergencies, you must disconnect the power cord from the AC power outlet to shut off power
completely.
A
115
LAN connection
A
CAUTION
DO NOT connect this product to a LAN connection that is subject to over-voltages.
International ENERGY STAR® Qualification Statement
The purpose of the International ENERGY STAR® Program is to promote the development and
popularization of energy-efficient office equipment.
As an ENERGY STAR® Partner, Brother Industries, Ltd. has determined that this product meets
the ENERGY STAR® specifications for energy efficiency.
116
A
Safety and legal
Libtiff Copyright and License
A
Use and Copyright
Copyright© 1988-1997 Sam Leffler
Copyright© 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this software and its documentation for any
purpose is hereby granted without fee, provided that (i) the above copyright notices and this
permission notice appear in all copies of the software and related documentation, and (ii) the
names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating
to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND,
EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY
DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS,
WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY
OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE
OF THIS SOFTWARE.
A
117
Trademarks
A
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Microsoft, Windows, Windows Server, Outlook and Internet Explorer are registered trademarks of
Microsoft Corporation in the United States and/or other countries.
Windows Vista is either a registered trademark or a trademark of Microsoft Corporation in the
United States and other countries.
Apple, Macintosh, Safari and TrueType are trademarks of Apple Inc., registered in the United
States and other countries.
Intel, Intel Core and Pentium are trademarks of Intel Corporation in the U.S. and other countries.
AMD is a trademark of Advanced Micro Devices, Inc.
PowerPC is a registered trademark of IBM in the United States and/or other countries.
Adobe, Flash, Illustrator, Photoshop, PostScript and PostScript 3 are either registered trademarks
or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
Epson is a registered trademark and FX-80 and FX-850 are trademarks of Seiko Epson
Corporation.
IBM® is either a registered trademarks or trademarks of International Business Machines
Corporation in the United States and/or other countries.
BROADCOM, SecureEasySetup and the SecureEasySetup logo are trademarks or registered
trademarks of Broadcom Corporation in the United States and/or other countries.
Wi-Fi and Wi-Fi Alliance are registered trademarks of the Wi-Fi Alliance.
AOSS is a trademark of Buffalo Inc.
Nuance, the Nuance logo, PaperPort and ScanSoft are trademarks or registered trademarks of
Nuance Communications, Inc. or its affiliates in the United States and/or other countries.
OpenLDAP is a registered trademark of the OpenLDAP Foundation.
Any trade names and product names of companies appearing on Brother products, related
documents and any other materials are all trademarks or registered trademarks of those
respective companies.
118
B
Options
B
Options
B
This machine has the following optional accessories. You can increase the capabilities of the
machine with these items.
Lower tray unit
SO-DIMM memory
LT-5300
119
B
Optional paper tray
(LT-5300)
An optional lower tray can be installed, and it
can hold up to 250 sheets of 20 lb (80 g/m2)
paper.
When an optional tray is installed, the
machine can hold up to 550 sheets of plain
paper.
Memory board
B
This machine has 64 MB of standard memory
and one slot for optional memory expansion.
You can expand the memory up to 576 MB by
installing dual in-line memory modules (SODIMMs). When you add the optional memory,
it increases the performance for both copier
and printer operations.
In general, the machine uses
industry-standard SO-DIMM with the
following specifications:
Type: 144 pin and 64 bit output
CAS latency: 2
Clock frequency: 100 MHz or more
Capacity: 64, 128, 256 or 512 MB
For setup, see the Instructions that we have
supplied with the lower tray unit.
Height: 1.25 in. (31.75 mm)
Dram Type: SDRAM 2 Bank
The following web sites sell memory
modules:
http://www.crucial.com/
http://www.kingston.com/
http://goldenram.com/
http://www.buffalo-technology.com/
Note
• There might be some SO-DIMMs that will
not work with the machine.
• For more information, call Brother
Customer Service.
120
B
Options
Installing extra memory
a
Turn off the machine’s power switch.
Unplug the telephone line cord.
b
Disconnect the interface cable from the
machine, and then unplug the power
cord from the AC power outlet.
B
e
Hold the SO-DIMM by the edges and
align the notches in the SO-DIMM with
the protrusions in the slot. Insert the
SO-DIMM diagonally (1), then tilt it
toward the interface board until it clicks
into place (2).
Note
1
Be sure to turn off the machine’s power
switch before you install or remove the
SO-DIMM.
c
Remove the SO-DIMM cover and
interface access cover.
2
f
Put the interface access cover and the
SO-DIMM cover back on.
g
Plug the machine’s power cord back into
the AC power outlet first, and then
connect the interface cable.
h
Plug in the telephone line cord. Turn on
the machine’s power switch.
Note
To make sure that you have installed the
SO-DIMM properly, you can print the user
settings page that shows the current
memory size. (See How to print a report
on page 81.)
d
Unpack the SO-DIMM and hold it by its
edges.
IMPORTANT
To prevent damage to the machine from
static electricity, DO NOT touch the
memory chips or the board surface.
121
B
C
Troubleshooting and routine
maintenance
Troubleshooting
C
C
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
If you are having difficulty with your machine
If you think there is a problem, check the chart below and follow the troubleshooting tips. You can
solve most problems by yourself.
If you need additional help, the Brother Solutions Center offers the latest FAQs and
troubleshooting tips.
Visit us at http://solutions.brother.com/.
Printing or printing received faxes
Difficulties
„ Condensed print
„ Horizontal streaks
Suggestions
Usually this is caused by a poor telephone connection. If your copy looks good,
you probably had a bad connection, with static or interference on the telephone
line. Ask the other party to send the fax again.
„ Top and bottom sentences are
cut off
„ Missing lines
Poor print quality
See Improving the print quality on page 131.
Vertical black lines when receiving
The corona wire for printing may be dirty. Clean the corona wire. (See Cleaning
the corona wire on page 157.)
The sender’s scanner may be dirty. Ask the sender to make a copy to see if the
problem is with the sending machine. Try receiving from another fax machine.
If the problem continues, call Brother Customer Service at 1-877-BROTHER
(1-877-276-8437) (in USA) or 1-877-BROTHER (in Canada).
Received faxes appear as split or
blank pages.
If the received faxes are divided and printed on two pages or if you get an extra
blank page, your paper size setting may not be correct for the paper you are using.
(See Paper Size on page 23.)
Turn on Auto Reduction. (See Printing a reduced incoming fax on page 52.)
122
C
Troubleshooting and routine maintenance
Telephone line or connections
Difficulties
Suggestions
Dialing does not work.
Check for a dial tone.
Change Tone/Pulse setting. (See the Quick Setup Guide.) (Canada only)
Check all line cord connections.
C
Check that the machine is plugged in and switched on.
Send a manual fax by pressing Hook or by lifting the handset of an external
telephone and dialing the number. Wait to hear fax receiving tones before
pressing Start.
The machine does not answer
when called.
Make sure the machine is in the correct receive mode for your setup. (See
on page 48.) Check for a dial tone. If possible, call your machine to hear it answer.
If there is still no answer, check the telephone line cord connection. If you do not
hear ringing when you call your machine, ask your telephone company to check
the line.
Receiving Faxes
Difficulties
Suggestions
Cannot receive a fax.
Make sure your machine has a dial tone by pressing the Hook key. If you hear
static or interference on your fax line, please contact your local telephone
company.
Check all line cord connections. Make sure the telephone line cord is plugged into
the telephone wall jack and the LINE jack of the machine. If you subscribe to DSL
or VoIP services, please contact your service provider for connection instructions.
Make sure the machine is in the correct Receive Mode. This is determined by the
external devices and telephone subscriber services you have on the same line as
the Brother machine. (See Receive Mode settings on page 50.)
If you have a dedicated fax line and want your Brother machine to automatically
answer all incoming faxes, you should select Fax Only mode.
If your Brother machine shares a line with an external answering machine, you
should select the External TAD mode. In External TAD mode, your Brother
machine will automatically receive incoming faxes and voice callers will be able to
leave a message on your answering machine.
If your Brother machine shares the line with a Voice Mail subsciber service, please
see Voice Mail on page 54.
If your Brother machine is on a line with the Distinctive Ring subscriber service,
please see Distinctive Ring on page 54.
If your Brother machine shares a line with other telephones and you want it to
automatically answer all incoming faxes, you should select the Fax/Tel mode. In
Fax/Tel mode, your Brother machine will automatically receive faxes and
produce a pseudo/double-ring to alert you to answer voice calls.
If you do not want your Brother machine to automatically answer any incoming
faxes, you should select the Manual mode. In Manual mode, you must answer
every incoming call and activate the machine to receive faxes.
123
Receiving Faxes (continued)
Difficulties
Suggestions
Cannot receive a fax.
Another device or service at your location may be answering the call before your
Brother machine answers. To test this, lower the ring delay setting:
(continued)
„ If the answer mode is set to Fax Only or Fax/Tel, reduce the ring delay to
1 ring. (See Ring Delay on page 50.)
„ If the answer mode is set to External TAD, reduce the number of rings
programmed on your answering machine to 2.
„ If the answer mode is set to Manual, do not adjust the ring delay setting.
Have someone send you a test fax:
„ If you received the test fax successfully, your machine is operating properly.
Remember to reset your ring delay or answering machine setting back to your
original setting. If receiving problems recur after resetting the ring delay, then
a person, device, or subscriber service is answering the fax call before the
machine has a chance to answer.
„ If you were not able to receive the fax, then another device or subscriber
service may be interfering with your fax reception or there may be a problem
with your fax line.
If you are using a telephone answering machine (External TAD mode) on the
same line as the Brother machine, make sure your answering machine is set up
correctly. (See Connecting an external TAD (telephone answering device)
on page 57.)
1
Plug the telephone line cord directly from the wall telephone jack to your
Brother machine’s LINE jack.
2
Remove the protective cap from your Brother machine’s EXT jack, and then
plug the telephone line cord from your answering machine into the EXT jack.
3
Set your answering machine to answer within 4 rings.
If you are having problems receiving faxes or voice messages, set your
answering machine to answer within 2 or 3 rings.
4
Record the outgoing message on your answering machine.
„ Record five seconds of silence at the beginning of your outgoing
message.
„ Limit your speaking to 20 seconds.
„ End your outgoing message with your Fax Receive Code for people
sending manual faxes. For example: “After the beep, leave a message or
press l51 and Start to send a fax.”
5
Set your answering machine to answer calls.
6
Set your Brother machine’s Receive Mode to External TAD. (See Receive
Mode settings on page 50.)
Make sure your Brother machine's Easy Receive feature is turned On. Easy
Receive is a feature that allows you to receive a fax even if you have answered
the call on an external or extension telephone. (See Easy Receive on page 51.)
If you often get transmission errors due to possible interference on the telephone
line, try changing the Compatibility setting to Basic(for VoIP). (See
Telephone line interference on page 138.)
124
Troubleshooting and routine maintenance
Sending faxes
Difficulties
Suggestions
Poor sending quality.
Try changing your resolution to Fine or S.Fine. Make a copy to check your
machine’s scanner operation. If the copy quality is not good, clean the scanner.
(See Cleaning the scanner on page 155.)
Transmission Verification Report
says ‘RESULT:NG’.
There is probably temporary noise or static on the line. Try sending the fax again.
If you are sending a PC Fax message and get ‘RESULT:NG’ on the Transmission
Verification Report, your machine may be out of memory. To free up extra
memory, you can turn off fax storage (see Turning off Remote Fax Options
on page 74), print fax messages in memory (see Printing a fax from the memory
on page 53) or cancel a delayed fax or polling job (see Checking and canceling
waiting jobs on page 47). If the problem continues, ask the telephone company to
check your telephone line.
If you often get transmission errors due to possible interference on the telephone
line, try changing the Compatibility setting to Basic(for VoIP). (See
Telephone line interference on page 138.)
Vertical black lines when sending.
Black vertical lines on faxes you send are typically caused by dirt or correction fluid
on the glass strip. (See Cleaning the scanner on page 155.)
Handling incoming calls
Difficulties
Suggestions
The machine ‘Hears’ a voice as a
CNG Tone.
If Easy Receive is set to On, your machine is more sensitive to sounds. It may
mistakenly interpret certain voices or music on the line as a fax machine calling
and respond with fax receiving tones. Deactivate the machine by pressing
Stop/Exit. Try avoiding this problem by turning Easy Receive to Off. (See Easy
Receive on page 51.)
Sending a Fax Call to the machine.
If you answered on an external or extension telephone, press your Fax Receive
Code (the default setting is l51). When your machine answers, hang up.
Custom features on a single line.
If you have Call Waiting, Call Waiting/Caller ID, Caller ID, RingMaster, Voice Mail,
an answering machine, an alarm system or other custom feature on a single
telephone line with your machine, it may create a problem sending or receiving
faxes.
For Example: If you subscribe to Call Waiting or some other custom service and
its signal comes through the line while your machine is sending or receiving a fax,
the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM feature
should help overcome this problem. This condition is related to the telephone
system industry and is common to all devices that send and receive information
on a single, shared line with custom features. If avoiding a slight interruption is
crucial to your business, a separate line with no custom features is recommended.
Menu access difficulties
Difficulties
Suggestions
The machine beeps when you try to
access the Setup Receive and
Setup Send menus.
If Fax
is not illuminated, press it to turn on Fax mode. The Setup Receive
setting (Menu, 2, 1) and Setup Send setting (Menu, 2, 2) are available only when
the machine is in Fax mode.
125
C
Copy difficulties
Difficulties
Cannot make a copy.
Suggestions
„ Make sure that Copy
on page 84.)
is illuminated. (See Entering copy mode
„ Contact your administrator to check your Secure Function Lock settings.
Vertical black line appears in
copies.
Black vertical lines on copies are typically caused by dirt or correction fluid on the
glass strip, or the corona wire for printing is dirty. (See Cleaning the scanner
on page 155 and Cleaning the corona wire on page 157.)
Printing difficulties
Difficulties
No printout.
Suggestions
„ Check that the machine is plugged in and the power switch is turned on.
„ Check that the toner cartridge and drum unit are installed properly. (See
Replacing the drum unit on page 164.)
„ Check the interface cable connection on both the machine and your computer.
(See the Quick Setup Guide.)
„ Check that the correct printer driver has been installed and chosen.
„ Check to see if the LCD is showing an error message. (See Error and
maintenance messages on page 139.)
„ Check that the machine is online:
(Windows Vista®) Click the Start button, Control Panel,
Hardware and Sound, and then Printers. Right-click
Brother MFC-XXXX Printer. Make sure that Use Printer Offline is
unchecked.
(Windows® XP and Windows Server ® 2003) Click the Start button and
choose Printers and Faxes. Right-click Brother MFC-XXXX Printer. Make
sure that Use Printer Offline is unchecked.
(Windows® 2000) Click the Start button and choose Settings and then
Printers. Right-click Brother MFC-XXXX Printer. Make sure that
Use Printer Offline is unchecked.
„ Contact your administrator to check your Secure Function Lock settings.
The machine prints unexpectedly
or it prints garbage.
„ Pull out the paper tray and wait until the machine stops printing. Then turn off
the machine’s power switch and disconnect from the power for several
minutes. (The machine can be turned off for approximately 60 hours without
losing faxes stored in the memory.)
„ Check the settings in your application to make sure it is set up to work with
your machine.
„ If you are using the parallel port connection, check that the port is BRMFC and
not LPT1.
The machine prints the first couple
of pages correctly, then some
pages have text missing.
126
„ Check the settings in your application to make sure that it is set up to work with
your machine.
„ Your computer is not recognizing the machine’s input buffer’s full signal. Make
sure that you connected the interface cable correctly. (See the Quick Setup
Guide.)
Troubleshooting and routine maintenance
Printing difficulties (continued)
Difficulties
Suggestions
The headers or footers appear
when the document displays on the
screen but they do not show up
when it is printed.
There is an unprintable area on the top and bottom of the page. Adjust the top and
bottom margins in your document to allow for this.
The machine does not print on both
sides of the paper even though the
printer driver setting is Duplex.
Check the paper size setting in the printer driver. You need to choose A4, Letter,
The machine is not printing or has
stopped printing and the machine’s
status LED is yellow.
Press Job Cancel.
Legal or Folio [16 to 28 lb (60 to 105
g/m2)].
As the machine cancels the job and clears it from the memory it may produce an
incomplete printout.
Scanning difficulties
Difficulties
Suggestions
TWAIN errors appear while
scanning.
Make sure that the Brother TWAIN driver is chosen as the primary source. In
PaperPort™ 11SE, click File, Scan or Get Photo and choose the
Brother TWAIN driver.
OCR does not work.
Try increasing the scanning resolution.
Network scanning does not work.
See Network difficulties on page 128.
Software difficulties
Difficulties
Suggestions
Cannot install software or print.
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
Cannot perform ‘2 in 1’ or ‘4 in 1’
printing.
Check that the paper size setting in the application and in the printer driver are the
same.
The machine does not print from
Try to reduce the print resolution. (See Advanced tab in the Software User’s Guide
on the CD-ROM.)
Adobe® Illustrator®.
127
C
Paper handling difficulties
Difficulties
Suggestions
The machine does not load paper.
„ If there is no paper, load a new stack of paper into the paper tray.
The LCD shows No Paper or a
Paper Jam message.
„ If there is paper in the paper tray, make sure it is straight. If the paper is curled,
you should straighten it. Sometimes it is helpful to remove the paper, turn the
stack over and put it back into the paper tray.
„ Reduce the amount of paper in the paper tray, and then try again.
„ Check that the MP tray mode is not chosen in the printer driver.
„ If the LCD shows Paper Jam message and you still have a problem, see
Paper jams on page 147.
The machine does not feed paper
from the MP tray.
„ Fan the paper well and put it back in the tray firmly.
„ Make sure that MP tray mode is chosen in the printer driver.
How do I print on envelopes?
You can load envelopes from the MP tray. Your application must be set up to print
the envelope size you are using. This is usually done in the Page Setup or
Document Setup menu of your application. (See your application’s manual for
more information.)
What paper can I use?
You can use thin paper, plain paper, thick paper, bond paper, recycled paper,
envelops, labels and transparencies that are made for laser machines. (For
details, see Acceptable paper and other print media on page 14.)
There is a paper jam.
(See Paper jams on page 147.)
Print quality difficulties
Difficulties
Printed pages are curled.
Suggestions
„ Low quality thin or thick paper or not printing on the recommended side of the
paper could cause this problem. Try turning over the stack of paper in the
paper tray.
„ Make sure that you choose the Paper Type that suits the print media type you
are using. (See Acceptable paper and other print media on page 14.)
Printed pages are smeared.
Printouts are too light.
The Paper Type setting may be incorrect for the type of print media you are using,
or the print media may be too thick or have a rough surface. (See Acceptable
paper and other print media on page 14 and Basic tab in the Software User’s
Guide on the CD-ROM.)
„ If this problem occurs when making copies or printing received faxes, turn
Toner Save mode to Off in the machine menu settings. (See Toner Save
on page 27.)
„ Set Toner Save mode to Off in the Advanced tab in the printer driver. (See
Advanced tab in the Software User’s Guide on the CD-ROM.)
Network difficulties
Difficulties
Suggestions
Cannot print over a wired Network.
If you are having Network problems see the Network User’s Guide on the
CD-ROM for more information.
Make sure your machine is powered on and is on-line and in the Ready state.
Print the Network Configuration list to see your current Network settings. (See
How to print a report on page 81.) Reconnect the LAN cable to the hub to verify
that the cable and network connections are good. If possible, try connecting the
machine to a different port on your hub using a different cable. If the connections
are good, the lower LED of the back panel of the machine will be green.
128
Troubleshooting and routine maintenance
Network difficulties (continued)
Difficulties
Suggestions
The network scanning feature
does not work.
(Windows®) The firewall setting on your PC may be rejecting the necessary
network connection. Follow the instructions below to configure your firewall. If
you are using a personal firewall software, see the User’s Guide for your software
or contact the software manufacturer.
The network PC Fax Receive
feature does not work.
The network printing feature does
not work.
(Windows® XP SP2)
a
Click the Start button, Control Panel,
Network and Internet Connections and then Windows Firewall. Make
sure that Windows Firewall on the General tab is set to On.
b
Click the Advanced tab and Settings... button of the
Network Connection Settings.
c
d
Click the Add button.
To add port 54925 for network scanning, enter the information below:
1. In Description of service: Enter any description, for example “Brother
Scanner”.
2. In Name or IP address (for example 192.168.0.12) of the computer
hosting this service on your network: Enter “Localhost”.
3. In External Port number for this service: Enter “54925”.
4. In Internal Port number for this service: Enter “54925”.
5. Make sure UDP is chosen.
6. Click OK.
e
f
Click the Add button.
To add port 54926 for network PC Fax, enter the information below:
1. In Description of service: Enter any description, for example “Brother
PC Fax”.
2. In Name or IP address (for example 192.168.0.12) of the computer
hosting this service on your network: Enter “Localhost”.
3. In External Port number for this service: Enter “54926”.
4. In Internal Port number for this service: Enter “54926”.
5. Make sure UDP is chosen.
6. Click OK.
g
h
If you still have trouble with your network connection, click the Add button.
To add port 137 for network scanning, network printing and network PC
Fax receiving, enter the information below:
1. In Description of service: - Enter any description, for example “Brother
PC Fax receiving”.
2. In Name or IP address (for example 192.168.0.12) of the computer
hosting this service on your network: Enter “Localhost”.
3. In External Port number for this service: Enter “137”.
4. In Internal Port number for this service: Enter “137”.
5. Make sure UDP is chosen.
6. Click OK.
i
Make sure if the new setting is added and is checked, and then click OK.
129
C
Network difficulties (continued)
Difficulties
Suggestions
The network scanning feature
does not work.
(Windows Vista®):
The network PC Fax Receive
feature does not work.
The network printing feature does
not work.
a
Click the Start button, Control Panel, Network and Internet,
Windows Firewall and click Change settings.
b
When the User Account Control screen appears, do the following.
„ Users who have administrator rights: Click Continue.
(continued)
„ For users who do not have administrator rights: Enter the
administrator password and click OK.
c
d
e
f
Make sure that Windows Firewall on the General tab is set to On.
Click the Exceptions tab.
Click the Add port... button.
To add port 54925 for network scanning, enter the information below:
1. In Name Enter any description. (for example “Brother Scanner”)
2. In Port number: Enter “54925”.
3. Make sure UDP is chosen. Then click OK.
g
h
Click the Add port... button.
To add port 54926 for Network PC Fax, enter the information below:
1. In Name Enter any description. (for example “Brother PC Fax”)
2. In Port number Enter “54926”.
3. Make sure UDP is chosen. Then click OK.
i
Make sure that the new setting is added and is checked, and then click
Apply.
j
If you still have trouble with your network connection such as network
scanning or printing, check File and Printer Sharing box in the
Exceptions tab and then click Apply.
Your computer cannot find your
machine.
(Windows®) The firewall setting on your PC may be rejecting the necessary
network connection. (For details, see the instructions above.)
(Macintosh) Re-select your machine in the Device Selector application located
in Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from
the Model pop-up menu of ControlCenter2.
130
Troubleshooting and routine maintenance
Improving the print quality
Examples of poor print
quality
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
White lines across the page
C
Recommendation
„ Make sure that you use paper that meets our specifications. A rough
surfaced paper or thick print media can cause the problem. (See
Acceptable paper and other print media on page 14.)
„ Make sure that you choose the appropriate media type in the printer
driver or in the machine’s Paper Type menu setting. (See Acceptable
paper and other print media on page 14 and Basic tab in the Software
User’s Guide on the CD-ROM.)
„ The problem may disappear by itself. Print multiple pages to clear this
problem, especially if the machine has not been used for a long time.
„ The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 164.)
„ Wipe the laser scanner windows with a dry, lint-free soft cloth. (See
Cleaning the laser scanner window on page 155.)
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
White lines down the page
„ Make sure that a torn sheet of paper is not inside the machine
covering the scanner window.
„ The toner cartridge may be damaged. Put in a new toner cartridge.
(See Replacing a toner cartridge on page 161.)
„ The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 164.)
„ Make sure that you use paper that meets our specifications. (See
Acceptable paper and other print media on page 14.)
„ Choose Thick paper mode in the printer driver, choose Thick in the
machine’s Paper Type menu setting or use thinner paper than you
are currently using. (See Paper Type on page 22 and Basic tab in the
Software User’s Guide on the CD-ROM.)
„ Check the machine’s environment. Conditions such as high humidity
can cause hollow print. (See Choosing a location on page 104.)
Hollow print
„ The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 164.)
„ Make sure that you use paper that meets our specifications. (See
Acceptable paper and other print media on page 14.)
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
Gray background
„ Check the machine’s environment. Conditions such as high
temperatures and high humidity can increase the amount of
background shading. (See Choosing a location on page 104.)
„ The toner cartridge may be damaged. Put in a new toner cartridge.
(See Replacing a toner cartridge on page 161.)
„ The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 164.)
131
C
Examples of poor print
quality
FGH
ABCDE ijk
h
fg
e
abcd
ABCD
abcde
01234
Page skewed
Recommendation
„ Make sure that the paper or other print media is loaded properly in the
paper tray and that the guides are not too tight or too loose against
the paper stack.
„ Set the paper guides correctly. (See Loading paper in the standard
paper tray on page 10.)
„ If you are using the MP tray, see Loading paper in the multi-purpose
tray (MP tray) on page 12.
„ The paper tray may be too full.
„ Check the paper type and quality. (See Acceptable paper and other
print media on page 14.)
„ Make sure that you use paper that meets our specifications. Roughsurfaced paper or thick paper may cause the problem. (See
Acceptable paper and other print media on page 14.)
„ Make sure that you choose the proper media type in the printer driver
or in the machine’s Paper Type menu setting. (See Acceptable paper
and other print media on page 14 and Basic tab in the Software
User’s Guide on the CD-ROM.)
Ghost
„ The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 164.)
„ The fuser unit may be contaminated. Call Brother Customer Service
at 1-877-BROTHER (1-877-276-8437) (in USA) or 1-877-BROTHER
(in Canada).
„ Check the paper type and quality. (See Acceptable paper and other
print media on page 14.)
B DEFGH
abc efghijk
A CD
bcde
1 34
Wrinkles or creases
132
„ Make sure that paper is loaded properly. (See Loading paper in the
standard paper tray on page 10.)
„ Turn over the stack of paper in the tray or rotate the paper 180° in the
input tray.
Troubleshooting and routine maintenance
EFGHIJKLMN
ABCDEFG
Examples of poor print
quality
Envelope Creases
Recommendation
a
b
Open the back cover.
c
Resend the print job.
Pull the blue lever until the mark (c) reaches beside the mark (
as shown below.
)
Note
When you have finished printing, open the back cover and reset the
two blue levers back to their original position.
„ Check the paper type and quality. High temperatures and high
humidity will cause paper to curl.
„ If you do not use the machine often, the paper may have been in the
paper tray too long. Turn over the stack of paper in the paper tray.
Also, fan the paper stack and then rotate the paper 180° in the paper
tray.
Curled or wavy
133
C
Examples of poor print
quality
Recommendation
„ Turn the paper over in the paper tray, and print again. (Excluding
Letterhead paper) If the problem remains, switch the Anti-Curl Lever
as follows:
1
Open the back cover.
2
Lift the lever (1) and slide the lever (2) in the direction of the arrow.
Curled
1
2
„ Lift up the Output Tray Support Flap (1).
1
„ Choose Reduce Paper Curl mode in the printer driver. (See Other
Print Options (For Windows®) or Print Settings(For Macintosh) in the
Software User’s Guide on the CD-ROM.)
134
Troubleshooting and routine maintenance
Examples of poor print
quality
Recommendation
„ Make ten copies of a blank, white sheet of paper. (See Making
multiple copies on page 84.) If the problem is not solved, the drum
unit may have glue from a label stuck on the OPC drum surface.
Clean the drum unit. (See Cleaning the drum unit on page 158.)
„ The drum unit may be damaged. Put in a new drum. (See Replacing
the drum unit on page 164.)
White Spots on black text
and graphics at 3.7 in.
(94 mm) intervals
Black Spots at 3.7 in.
(94 mm) intervals
ABCDEFGH
CDEF
abcdefghijk
defg
ABCD
abcde
01234
Faint
„ Check the machine’s environment. Conditions such as humidity, high
temperatures, and so on, may cause this print fault. (See Choosing a
location on page 104.)
„ If the whole page is too light, Toner Save mode may be on. Turn off
Toner Save mode in the machine menu settings or Toner Save mode
in the printer Properties of the driver. (See Toner Save on page 27
or Advanced tab in the Software User’s Guide on the CD-ROM.)
„ Clean the scanner window and the corona wire of the drum unit. (See
Cleaning the laser scanner window on page 155 and Cleaning the
corona wire on page 157.)
„ The toner cartridge may be damaged. Put in a new toner cartridge.
(See Replacing a toner cartridge on page 161.)
„ The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 164.)
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
Toner specks
„ Make sure that you use paper that meets our specifications. Roughsurfaced paper may cause the problem. (See Acceptable paper and
other print media on page 14.)
„ Clean the corona wire and the drum unit. (See Cleaning the corona
wire on page 157 and Cleaning the drum unit on page 158.)
„ The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 164.)
„ The fuser unit may be contaminated. Call Brother Customer Service
at 1-877-BROTHER (1-877-276-8437) (in USA)
or 1-877-BROTHER (in Canada).
135
C
Examples of poor print
quality
Recommendation
„ Clean the corona wire inside the drum unit by sliding the blue tab. Be
sure to return the blue tab to the home position (a). (See Cleaning the
corona wire on page 157.)
„ The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 164.)
„ The fuser unit may be contaminated. Call Brother Customer Service
at 1-877-BROTHER (1-877-276-8437) (in USA)
or 1-877-BROTHER (in Canada).
All black
„ Make sure that you use paper that meets our specifications. (See
Acceptable paper and other print media on page 14.)
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
Black toner marks across the
page
„ If you use label sheets for laser machines, the glue from the sheets
may sometimes stick to the OPC drum surface. Clean the drum unit.
(See Cleaning the drum unit on page 158.)
„ Do not use paper that has clips or staples because they will scratch
the surface of the drum.
„ If the unpacked drum unit is in direct sunlight or room light, the unit
may be damaged.
„ The toner cartridge may be damaged. Put in a new toner cartridge.
(See Replacing a toner cartridge on page 161.)
„ The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 164.)
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
„ Clean the laser scanner window and the corona wire inside the drum
unit. (See Cleaning the laser scanner window on page 155 and
Cleaning the corona wire on page 157.)
„ The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 164.)
Line across the page
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
Black lines down the page
Printed pages have toner
stains down the page
136
„ Clean the corona wire inside the drum unit by sliding the blue tab. Be
sure to return the blue tab to the home position (a). (See Cleaning the
corona wire on page 157.)
„ The toner cartridge may be damaged. Put in a new toner cartridge.
(See Replacing a toner cartridge on page 161.)
„ The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 164.)
„ The fuser unit may be smudged. Call Brother Customer Service
at 1-877-BROTHER (1-877-276-8437) (in USA)
or 1-877-BROTHER (in Canada).
Troubleshooting and routine maintenance
Examples of poor print
quality
Recommendation
„ Open the back cover and make sure that the two blue levers on the
left and right hand sides are in the up position.
ABCDEFGH
abcdefghijk
C
ABCD
abcde
01234
Poor fixing
„ Choose Improve Toner Fixing mode in the printer driver. (See Other
Print Options (For Windows®) or Print Settings (For Macintosh) in the
Software User’s Guide on the CD-ROM.)
If this selection does not provide enough improvement, choose
Thicker Paper in Media Type setting.
137
Setting Dial Tone detection
Setting the Dial Tone to Detection will
shorten the Dial Tone detect pause.
a
(USA) Press Menu, 0, 4.
(Canada) Press Menu, 0, 5.
04.Dial Tone
a
Detection
b
No Detection
Select ab or OK
b
Press a or b to choose Detection or
No Detection.
Press OK.
c
Press Stop/Exit.
C
Telephone line interference
If you are having difficulty sending or
receiving a fax due to possible interference
on the telephone line, we recommend that
you adjust the Equalization for compatibility
to reduce the modem speed for fax
operations.
a
Press Menu, 2, 0, 1.
20.Miscellaneous
1.Compatibility
a
High
b
Normal
Select ab or OK
b
Press a or b to choose
Basic(for VoIP), Normal or High.
„ Basic(for VoIP) cuts the
modem speed to 9600 bps. and
turns the error correction mode
(ECM) off.
For a standard telephone line: If you
regularly experience interference on
your standard telephone line try this
setting.
If you are using VoIP: VoIP service
providers offer fax support using
various standards. If you regularly
experience fax transmission errors
try this setting.
„ Normal sets the modem speed at
14400 bps.
„ High sets the modem speed at
33600 bps.
Press OK.
c
Press Stop/Exit.
Note
When you change the Compatibility to
Basic(for VoIP), the ECM feature is
not available.
138
C
Troubleshooting and routine maintenance
Error and maintenance messages
C
As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the error or required routine maintenance and
shows the appropriate message. The most common error and maintenance messages are shown
below.
You can correct most errors and perform routine maintenance by yourself. If you need more help,
the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/.
Error Message
Cause
Action
Access Error
The device is removed from
the USB direct interface while
the data is processing.
Press Stop/Exit. Reinsert the device and try to
print with Direct Print.
Cartridge Error
The toner cartridge is not
installed properly.
Pull out the drum unit, take out the toner
cartridge that is indicated on the LCD, and put it
back into the drum unit again.
Comm.Error
Poor telephone line quality
Send the fax again or connect the machine to
caused a communication error. another telephone line. If the problem
continues, call the telephone company and ask
them to check your telephone line.
Connection Fail
You tried to poll a fax machine
that is not in Polled Waiting
mode.
Check the other fax machine’s polling setup.
Cooling Down
The temperature of the drum
unit or toner cartridge is too
hot. The machine will pause its
current print job and go into
cooling down mode. During the
cooling down mode, you will
hear the cooling fan running
while the LCD shows
Cooling Down, and
Wait for a while.
Make sure that you can hear the fan in the
machine spinning and that the exhaust outlet is
not blocked by something.
Cover is Open
The front cover is not closed
completely.
Close the front cover of the machine.
Cover is Open
The fuser cover is not closed
completely or paper was
jammed in the back of the
machine when you turned on
the power.
Wait for a while
Disconnected
The other person or other
person’s fax machine stopped
the call.
If the fan is spinning, remove any obstacles that
surround the exhaust outlet, and then leave the
machine turned on but do not use it for several
minutes.
If the fan is not spinning disconnect the
machine from the power for several minutes,
then reconnect it. (The machine can be turned
off for approximately 60 hours without losing
faxes stored in the memory. See Transferring
your faxes or Fax Journal report on page 144.)
„ Close the fuser cover of the machine.
„ Make sure paper is not jammed inside the
back of the machine, and then close the
fuser cover and press Start.
Try to send or receive again.
139
C
Error Message
Cause
Action
Document Jam
The document was not
inserted or fed properly, or the
document scanned from the
ADF was too long.
See Document jams on page 145 or Using the
automatic document feeder (ADF) on page 20.
DR Mode in Use
The machine is set to
Distinctive Ring mode. You
cannot change the Receive
Mode from Manual to another
mode.
Set Distinctive Ring to Off. (See Turning off
distinctive ring on page 57.)
Drum Error
The corona wire on the drum
unit needs to be cleaned.
Clean the corona wire on the drum unit. (See
Cleaning the corona wire on page 157.)
The drum unit has reached the
end of its life.
Replace the drum unit. (See Replacing the
drum unit on page 164.)
Duplex Disabled
The duplex tray is not installed
properly.
Remove the duplex tray and install it again.
Fuser Error
The temperature of fuser unit
does not rise at a specified
temperature within specified
time.
Turn the power switch off, wait a few seconds,
and then turn it on again. Leave the machine for
15 minutes with the power on. The machine can
be turned off for approximately 60 hours without
losing faxes stored in the memory. (See
Transferring your faxes or Fax Journal report
on page 144.)
The fuser unit is too hot.
Jam Duplex
The paper is jammed in the
duplex tray.
(See Paper jams on page 147.)
Jam Rear
The paper is jammed in the
back of the machine.
(See Paper jams on page 147.)
Jam Inside
The paper is jammed inside
the machine.
(See Paper jams on page 147.)
Jam MP Tray
The paper is jammed in the MP
tray of the machine.
(See Paper jams on page 147.)
Jam Tray 1
The paper is jammed in the
paper tray of the machine.
(See Paper jams on page 147.)
The machine is out of paper or
paper is not properly loaded in
the paper tray.
Do one of the following:
No Response/Busy
The number you dialed does
not answer or is busy.
Verify the number and try again.
No Toner
The toner cartridge or the drum
unit and toner cartridge
assembly is not installed
properly.
Re-install the toner cartridge or the drum unit
and toner cartridge assembly.
No Tray
The paper tray is not
completely closed.
Close the paper tray properly.
Jam Tray 2
No Paper
„ Refill the paper in the paper tray or MP tray.
„ Remove the paper and load it again.
140
Troubleshooting and routine maintenance
Error Message
Cause
Action
Out of Memory
The machine’s memory is full.
Fax sending or copy operation in progress
Do one of the following:
„ Press Start to send or copy the scanned
pages.
C
„ Press Stop/Exit and wait until the other
operations in progress finish, and then try
again.
„ Clear the data from the memory. (See Out
of memory message on page 47 or
page 92.)
Print operation in process
Do one of the following:
„ Reduce print resolution. (See Advanced tab
in the Software User’s Guide on the
CD-ROM.)
„ Clear the faxes from the memory. (See Out
of memory message on page 92.)
Print Unable XX
The machine has a
mechanical problem.
Disconnect the machine from the power for
several minutes, then reconnect it. (The
machine can be turned off for approximately 60
hours without losing faxes stored in the
memory. See Transferring your faxes or Fax
Journal report on page 144.)
Protected Device
The protect switch of the USB
Flash memory drive is on.
Turn off the protect switch of the USB Flash
memory drive.
Rename the File
There is already a file on the
USB Flash memory drive with
the same name as the file you
are trying to save.
Change the file name of the file on the USB
Flash memory drive or the file you are trying to
save.
Replace Parts
The drum unit is the end of its
life.
Replace the drum unit.
The drum unit counter was not
reset when a new drum was
installed.
1
Open the front cover, and then press
Clear/Back.
2
Press 1 to reset.
It is time to replace the fuser
unit.
Call Brother Customer Service to replace the
fuser unit.
Drum
Replace Parts
Fuser Unit
(See Replacing the drum unit on page 164.)
1-877-BROTHER (1-877-276-8437) (in U.S.A)
1-877-BROTHER (in Canada)
141
Error Message
Cause
Action
Replace Parts
It is time to replace the laser
unit.
Call Brother Customer Service to replace the
laser unit.
Laser Unit
1-877-BROTHER (1-877-276-8437) (in U.S.A)
1-877-BROTHER (in Canada)
Replace Parts
PF Kit MP
It is time to replace the paper
feeding kit for the MP tray.
Call Brother Customer Service to replace the
PF Kit MP.
1-877-BROTHER (1-877-276-8437) (in U.S.A)
1-877-BROTHER (in Canada)
Replace Parts
PF Kit 1
It is time to replace the paper
feeding kit for Tray 1.
Call Brother Customer Service to replace the
PF Kit 1.
1-877-BROTHER (1-877-276-8437) (in U.S.A)
1-877-BROTHER (in Canada)
Replace Parts
PF Kit 2
It is time to replace the paper
feeding kit for Tray 2.
Call Brother Customer Service to replace the
PF Kit 2.
1-877-BROTHER (1-877-276-8437) (in U.S.A)
1-877-BROTHER (in Canada)
Replace Toner
The toner cartridge is at the
end of its life and printing is not
possible.
Replace the toner cartridge with a new one.
(See Replacing a toner cartridge on page 161.)
Scan Unable XX
The machine has a
mechanical problem.
Disconnect the machine from the power for
several minutes, then reconnect it. (The
machine can be turned off for approximately 60
hour without losing faxes stored in the memory.
See Transferring your faxes or Fax Journal
report on page 144.)
Document is too long for
duplex scanning.
Press Stop/Exit. Use the suitable size of paper
for duplex scanning. (See Scan on page 201.)
The scanner lock is locked.
Open the document cover, and then release the
scanner lock lever.
Scanner Locked
Press Stop/Exit.
142
Troubleshooting and routine maintenance
Error Message
Cause
Action
Size mismatch
The paper in the tray is not the
correct size.
Load the correct size of paper in the tray and
set the “Paper Size” (Menu, 1, 2, 2 (See Paper
Size on page 23).
Toner Low
If the LCD shows Toner Low,
you can still print; however, the
machine is telling you that the
toner cartridge is near the end
of its life.
Order a new toner cartridge now.
Too Many Files
There are too many files stored
on the USB Flash memory
drive.
Reduce the number of files stored on the USB
Flash memory drive.
Too Many Trays
More than one optional tray is
installed.
The maximum number of optional trays is one.
Remove any additional trays.
Unusable Device
An incompatible or broken
device has been connected to
the USB direct interface.
Remove the USB Flash memory drive from the
USB direct interface. Turn the machine off and
then on again.
C
143
Transferring your faxes or Fax
Journal report
Transferring faxes to your PC
C
If the LCD shows:
„ Print Unable XX
You can transfer the faxes from your
machine’s memory to your PC.
a
Make sure that you have installed
MFL-Pro Suite on your PC, and then
turn on PC-Fax Receiving on the PC.
(For details about PC Fax Receive, see
PC-FAX receiving in the Software
User’s Guide on the CD-ROM.)
b
Make sure that you have set
PC Fax Receive on the machine.
(See PC Fax Receive on page 73.)
If faxes are in the machine’s memory
when you set up PC Fax Receive, the
LCD will ask if you want to transfer the
faxes to your PC.
c
Do one of the following:
„ Scan Unable XX
We recommend transferring your faxes to
another fax machine or to your PC. (See
Transferring faxes to another fax machine
on page 144 or Transferring faxes to your PC
on page 144.)
You can also transfer the Fax Journal report
to see if there are any faxes you need to
transfer. (See Transferring Fax Journal report
to another fax machine on page 144.)
Note
If there is an error message on the
machine’s LCD, after the faxes have been
transferred, disconnect the machine from
the power source for several minutes, and
then reconnect it.
Transferring faxes to another fax
machine
If you have not set up your Station ID, you
cannot enter fax transfer mode. (See Setting
your station ID in the Quick Setup Guide.)
a
b
Press Menu, 9, 0, 1.
Do one of the following:
„ If the LCD shows No Data, there
are no faxes left in the machine’s
memory. Press Stop/Exit.
„ Enter the fax number to which faxes
will be forwarded.
c
144
Press Start.
C
„ To transfer all faxes to your PC,
press 1. You will be asked if you want
a backup print.
„ To exit and leave the faxes in the
memory, press 2.
d
Press Stop/Exit.
C
Transferring Fax Journal report to
another fax machine
If you have not set up your Station ID, you
cannot enter fax transfer mode. (See Setting
your station ID in the Quick Setup Guide.)
a
b
Press Menu, 9, 0, 2.
c
Press Start.
Enter the fax number to which the Fax
Journal report will be forwarded.
C
Troubleshooting and routine maintenance
Document jams
C
If the document is jammed, follow the steps
below.
IMPORTANT
After removing a jammed document,
check that no paper scraps are left in the
machine that could cause another jam.
Document is jammed in the top of the
ADF unit
a
Take out any paper from the ADF that is
not jammed.
b
c
Open the ADF cover.
d
e
Pull the jammed document out to the
left.
Document is jammed under the
document cover
C
a
Take out any paper from the ADF that is
not jammed.
b
c
Lift the document cover.
d
e
Close the document cover.
C
Pull the jammed document out to the
right.
C
Press Stop/Exit.
Close the ADF cover.
Press Stop/Exit.
145
Document is jammed at the output
tray
a
Take out any paper from the ADF that is
not jammed.
b
Pull the jammed document out to the
right.
c
Press Stop/Exit.
Document is jammed in the duplex
slot
a
Take out any paper from the ADF that is
not jammed.
b
Pull the jammed document out to the
right.
c
Press Stop/Exit.
146
C
C
Troubleshooting and routine maintenance
Paper jams
To clear paper jams, please follow the steps
in this section.
IMPORTANT
Please confirm that you have installed
both a toner cartridge and a drum unit in
the machine. If you have not installed a
drum unit or have installed the drum unit
improperly, then this may cause a paper
jam in your Brother machine.
C
Paper is jammed in the MP tray
C
If the LCD shows Jam MP Tray, follow
these steps:
a
b
Remove the paper from the MP tray.
c
Close the MP tray. Then open the front
cover and close it to reset the machine.
Open the MP tray again.
d
Fan the paper stack, and then put it back
in the MP tray.
e
When loading paper in the MP tray,
make sure that the paper stays under
the maximum paper height guides on
both sides of the tray.
Remove any jammed paper from in and
around the MP tray.
Note
If the error message remains, open and
close the front cover and fuser cover firmly
to reset the machine.
IMPORTANT
To prevent damage to the machine
caused by static electricity, DO NOT touch
the electrodes shown in the illustration.
Note
The LCD names for the paper trays are as
follows:
• Standard paper tray: Tray 1
• Optional lower tray: Tray 2
• Multi-purpose tray: MP Tray
147
C
Paper is jammed in Paper Tray 1 or
Tray 2
c
Make sure the paper is below the
maximum paper mark (b) of the paper
tray. While pressing the blue paperguide release lever, slide the paper
guides to fit the paper size. Make sure
that the guides are firmly in the slots.
d
Put the paper tray firmly back in the
machine.
C
If the LCD shows Jam Tray 1 or
Jam Tray 2, follow these steps:
a
Pull the paper tray completely out of the
machine.
For Jam Tray 1:
IMPORTANT
DO NOT take out the standard paper tray
while paper is feeding from a lower paper
tray as this will cause a paper jam.
For Jam Tray 2:
b
148
Use both hands to slowly pull out the
jammed paper.
Troubleshooting and routine maintenance
Paper is jammed inside the machine
a
Turn off the machine’s power switch.
Unplug the telephone line cord first,
disconnect all cables, and then unplug
the power cord from the AC power
outlet.
b
Pull the paper tray completely out of the
machine.
c
Use both hands to slowly pull out the
jammed paper.
d
Press the front cover release button and
open the front cover.
C
e
Slowly take out the drum unit and toner
cartridge assembly. The jammed paper
may be pulled out with the drum unit and
toner cartridge assembly, or this may
release the paper so you can pull it out
of the paper tray opening.
IMPORTANT
We recommend that you place the drum
unit and toner cartridge assembly on a
clean, flat surface with a sheet of
disposable paper or cloth underneath it in
case you accidentally spill or scatter toner.
To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
CAUTION
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait at least 10 minutes for
the machine to cool down before attempting
to clear the paper jam.
149
C
f
Put the drum unit and toner cartridge
assembly back in the machine.
g
h
Close the front cover.
i
Plug the machine’s power cord back into
the AC power outlet first, and reconnect
all cables and the telephone line cord.
Turn on the machine’s power switch.
Paper is jammed inside the drum unit
and toner cartridge assembly
a
Turn off the machine’s power switch.
Unplug the telephone line cord first,
disconnect all cables, and then unplug
the power cord from the AC power
outlet.
b
Press the front cover release button and
open the front cover.
Put the paper tray firmly back in the
machine.
CAUTION
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait at least 10 minutes for
the machine to cool down before attempting
to clear the paper jam.
c
150
Slowly take out the drum unit and toner
cartridge assembly.
C
Troubleshooting and routine maintenance
IMPORTANT
f
We recommend that you place the drum
unit and toner cartridge assembly on a
clean, flat surface with a sheet of
disposable paper or cloth underneath it in
case you accidentally spill or scatter toner.
d
Put the toner cartridge back into the
drum unit until you hear it lock into place.
If you put it in properly, the blue lock
lever will lift automatically.
C
Push down the blue lock lever and take
the toner cartridge out of the drum unit.
Take out the jammed paper if there is
any inside the drum unit.
g
Put the drum unit and toner cartridge
assembly back in the machine.
h
i
Close the front cover.
IMPORTANT
• Handle the toner cartridge carefully. If
toner scatters on your hands or clothes,
wipe or wash it off with cold water at once.
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations below.
e
Plug the machine’s power cord back into
the AC power outlet first, and reconnect
all cables and the telephone line cord.
Turn on the machine’s power switch.
Clear the jammed paper if there is any
inside the drum unit.
151
Paper is jammed at the back of the
machine
a
Turn off the machine’s power switch.
Unplug the telephone line cord first,
disconnect all cables, and then unplug
the power cord from the AC power
outlet.
b
Press the front cover release button and
open the front cover.
IMPORTANT
C
We recommend that you place the drum
unit and toner cartridge assembly on a
clean, flat surface with a sheet of
disposable paper or cloth underneath it in
case you accidentally spill or scatter toner.
d
Open the back cover (back output tray).
e
Pull the tabs at the left and right hand
sides toward you to open the fuser
cover (1).
CAUTION
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait at least 10 minutes for
the machine to cool down before attempting
to clear the paper jam.
c
152
Slowly take out the drum unit and toner
cartridge assembly.
1
f
Pull the jammed paper out of the fuser
unit.
Troubleshooting and routine maintenance
g
Close the fuser cover and back cover
(back output tray).
h
Put the drum unit and toner cartridge
assembly back in the machine.
Paper is jammed in the duplex tray
a
C
Pull the duplex tray completely out of the
machine.
C
i
j
Close the front cover.
b
Pull the jammed paper out of the
machine or the duplex tray.
c
Put the duplex tray back in the machine.
Plug the machine’s power cord back into
the AC power outlet first, and reconnect
all cables and the telephone line cord.
Turn on the machine’s power switch.
153
Routine maintenance
c
Wipe the outside of the machine with a
dry, lint-free soft cloth to remove dust.
d
Remove anything that is stuck inside the
paper tray.
e
Wipe the inside and the outside of the
paper tray with a dry, lint-free soft cloth
to remove dust.
f
Re-load the paper and put the paper tray
firmly back in the machine.
g
Plug the machine’s power cord back into
the AC power outlet first, and reconnect
all cables and telephone line cord. Turn
on the machine’s power switch.
C
WARNING
Use neutral detergents.
DO NOT use cleaning materials that
contain ammonia, alcohol, any type of
spray, or any type of flammable substance
to clean the outside or inside of the
machine. Doing this may cause a fire or
electrical shock. (For more information see
Important safety instructions on page 110.)
IMPORTANT
The drum unit contains toner, so handle it
carefully. If toner scatters on your hands
or clothes, wipe or wash it off with cold
water at once.
Cleaning the outside of the
machine
a
b
154
Turn off the machine’s power switch.
Unplug the telephone line cord first,
disconnect all cables, and then unplug
the power cord from the AC power
outlet.
Pull the paper tray completely out of the
machine.
C
Troubleshooting and routine maintenance
Cleaning the scanner
a
b
C
Turn off the machine’s power switch.
Unplug the telephone line cord first,
disconnect all cables and then unplug
the power cord from the AC power
outlet.
Lift the document cover (1).
Clean the white plastic surface (2) and
scanner glass (3) underneath it with a
soft lint-free cloth moistened with water.
1
d
Plug the machine’s power cord back into
the AC power outlet first, and reconnect
all cables and telephone line cord. Turn
on the machine’s power switch.
Note
C
In addition to cleaning the scanner glass
and glass strip with a soft lint-free cloth
moistened with water, run your finger tip
over the glass to see if you can feel
anything on it. If you feel dirt or debris,
clean the glass again concentrating on
that area. You may need to repeat the
cleaning process three or four times. To
test, make a copy after each cleaning.
2
3
Cleaning the laser scanner
window
C
WARNING
c
In the ADF unit, clean the white bar (1)
and the scanner glass strip (2)
underneath it with a soft lint-free cloth
moistened with water.
DO NOT use cleaning materials that
contain ammonia, alcohol, any type of
spray, or any type of flammable substance
to clean the inside or outside of the
machine. Doing this may cause a fire or
electrical shock.
IMPORTANT
DO NOT touch the laser scanner window
with your fingers.
1
2
a
Before you clean the inside of the
machine, turn off the machine’s power
switch. Unplug the telephone line cord
first, and then unplug the power cord
from the AC power outlet.
155
b
Open the front cover and slowly take out
the drum unit and toner cartridge
assembly.
• We recommend that you place the drum
unit on a clean, flat surface with a sheet of
disposable paper or cloth underneath it in
case you accidentally spill or scatter toner.
c
Wipe the laser scanner window (1) by
wiping it with a dry, lint-free soft cloth.
CAUTION
HOT SURFACE
1
After you have just used the machine, some
internal parts of the machine will be
extremely hot. To prevent injury, when you
open the front or back cover (back output
tray) of the machine DO NOT touch the
shaded parts shown in the illustration. If you
do this you may get burned.
d
Put the drum unit and toner cartridge
assembly back in the machine.
e
f
Close the front cover.
IMPORTANT
• To prevent damage to the machine
caused by static electricity, DO NOT touch
the electrodes shown in the illustration.
156
Plug the machine’s power cord back into
the AC power outlet first, and then plug
in the telephone line cord.Turn on the
machine’s power switch.
Troubleshooting and routine maintenance
Cleaning the corona wire
C
c
If you have print quality problems, clean the
corona wire as follows:
a
b
Clean the corona wire inside the drum
unit by gently sliding the blue tab from
right to left and left to right several times.
Turn off the machine’s power switch.
Unplug the telephone line cord first,
disconnect all cables, and then unplug
the power cord from the AC power
outlet.
C
1
Open the front cover and slowly take out
the drum unit and toner cartridge
assembly.
Note
Be sure to return the blue tab to the home
position (a) (1). If you do not, printed
pages may have a vertical stripe.
d
Put the drum unit and toner cartridge
assembly back in the machine.
e
Close the front cover.
IMPORTANT
• We recommend that you place the drum
unit and toner cartridge assembly on a
clean, flat surface with a sheet of
disposable paper or cloth underneath it in
case you accidentally spill or scatter toner.
• Handle the toner cartridge carefully. If
toner scatters on your hands or clothes,
wipe or wash it off with cold water at once.
• To prevent damage to the machine
caused by static electricity, DO NOT touch
the electrodes shown in the illustration.
157
f
• To prevent damage to the machine
caused by static electricity, DO NOT touch
the electrodes shown in the illustration.
Plug the machine’s power cord back into
the AC power outlet first, and then
reconnect all cables and telephone line
cord. Turn on the machine’s power
switch.
IMPORTANT
To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations below.
c
Cleaning the drum unit
Push down the blue lock lever and take
the toner cartridge out of the drum unit.
C
If you have print quality problems, clean the
drum unit as follows.
a
Turn off the machine’s power switch.
Unplug the telephone line cord first, and
then unplug the power cord from the AC
power outlet.
b
Open the front cover and slowly take out
the drum unit and toner cartridge
assembly.
IMPORTANT
• Handle the toner cartridge carefully. If
toner scatters on your hands or clothes,
wipe or wash it off with cold water at once.
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations below.
IMPORTANT
• We recommend that you put the drum unit
and toner cartridge assembly on a clean,
flat surface with a sheet of disposable
paper or cloth underneath it in case you
accidentally spill or scatter toner.
158
Troubleshooting and routine maintenance
d
Put the print sample in front of the drum
unit, and find the exact position of the
poor print.
g
Put the toner cartridge back into the
drum unit until you hear it lock into place.
If you put the cartridge in properly, the
blue lock lever will lift automatically.
C
e
Turn the drum unit gear by hand while
looking at the surface of the OPC
drum (1).
h
Put the drum unit and toner cartridge
assembly back in the machine.
i
j
Close the front cover.
1
f
When you have found the mark on the
drum that matches the print sample,
wipe the surface of the OPC drum with a
dry cotton swab until the dust or glue on
the surface comes off.
Plug the machine’s power cord back into
the AC power outlet first, and then
reconnect all cables and telephone line
cord. Turn on the machine’s power
switch.
IMPORTANT
• The drum is photosensitive so DO NOT
touch it with your fingers.
• DO NOT clean the surface of the
photosensitive drum with a sharp object.
• DO NOT use a scrubbing or wiping motion
because this might damage the drum.
159
Replacing the consumable items
C
You will need to replace the consumable items when the machine indicates that the life of the
consumable is over.
Toner cartridge
Drum unit
Order No. TN-620, TN-650
Order No. DR-620
IMPORTANT
• We recommend placing used consumable items on a sheet of paper to prevent accidentally
spilling or scattering the material inside.
• Be sure to reseal the consumable items tightly so that the material inside does not spill.
Note
• Go to http://www.brother.com/original/index.html for instructions on how to return your used
consumable items to the Brother collection program. If you choose not to return your used
consumable, please discard the used consumable according to local regulations, keeping it
separate from domestic waste. If you have questions, call your local waste disposal office.
• If you use paper that is not a direct equivalent for the recommended paper, the life of
consumable items and machine parts may be reduced.
160
Troubleshooting and routine maintenance
Replacing a toner cartridge
C
a
Press the front cover release button and
open the front cover.
The High Yield toner cartridges can print
approximately 8,000 pages 1 and the
Standard toner cartridges can print
approximately 3,000 pages 1. Actual page
count will vary depending on your average
type of document (i.e., standard letter,
detailed graphics). The machine is supplied
with the TN-620 toner cartridge that will need
to be replaced after approximately 3,000
pages 1. When a toner cartridge is running
low, the LCD shows Toner Low.
1
Approx. cartridge yield is declared in accordance
with ISO/IEC 19752.
C
b
Slowly take out the drum unit and toner
cartridge assembly.
Note
It is a good idea to keep a new toner
cartridge ready for use when you see the
Toner Low warning.
CAUTION
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. To prevent injury, when you
open the front or back cover (back output
tray) of the machine DO NOT touch the
shaded parts shown in the illustration. If you
do this you may get burned.
IMPORTANT
• We recommend that you put the drum unit
and toner cartridge assembly on a clean,
flat surface with a sheet of disposable
paper or cloth underneath it in case you
accidentally spill or scatter toner.
• To prevent damage to the machine
caused by static electricity, DO NOT touch
the electrodes shown in the illustration.
161
c
Push down the blue lock lever and take
the used toner cartridge out of the drum
unit.
WARNING
DO NOT put a toner cartridge into a fire. It
could explode, resulting in injuries.
IMPORTANT
• Handle the toner cartridge carefully. If
toner scatters on your hands or clothes,
wipe or wash it off with cold water at once.
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
162
• Brother strongly recommends that you
DO NOT refill the toner cartridge provided
with your machine. We also strongly
recommend that you continue to use only
Genuine Brother Brand replacement toner
cartridges. Use or attempted use of
potentially incompatible toner and/or
cartridges in the Brother machine may
cause damage to the machine and/or may
result in unsatisfactory print quality. Our
warranty coverage does not apply to any
problem that is caused by the use of
unauthorized third party toner and/or
cartridges. To protect your investment and
obtain premium performance from the
Brother machine, we strongly recommend
the use of Genuine Brother Supplies.
• Wait to unpack the new toner cartridge
until immediately before you put it in the
machine. If a toner cartridge is left
unpacked for a long time, the toner life will
be shortened.
• Be sure to seal up the used toner cartridge
tightly in a suitable bag so that toner
powder does not spill out of the cartridge.
d
Unpack the new toner cartridge. Gently
shake it from side to side several times
to distribute the toner evenly inside the
cartridge.
Troubleshooting and routine maintenance
e
Pull off the protective cover.
Note
Be sure to return the blue tab to the home
position (a) (1). If you do not, printed
pages may have a vertical stripe.
f
h
Put the drum unit and toner cartridge
assembly back in the machine.
i
Close the front cover.
Put the new toner cartridge firmly into
the drum unit until you hear it lock into
place. If you put it in properly, the lock
lever will lift automatically.
Note
DO NOT turn off the machine’s power
switch or open the front cover until the
LCD returns to the standby state.
Note
Make sure that you put in the toner
cartridge properly or it may separate from
the drum unit.
g
Clean the corona wire of the drum unit
by gently sliding the blue tab from right
to left and left to right several times.
1
163
C
Replacing the drum unit
CAUTION
C
The machine uses a drum unit to create print
images on paper. If the LCD shows
Replace Parts Drum, the drum unit is
near the end of its life and it is time to buy a
new one. Even if the LCD shows
Replace Parts Drum, you may be able to
continue printing without having to replace
the drum unit for a while. However, if there is
a noticeable deterioration in the output print
quality (even before Replace Parts Drum
appears), then the drum unit should be
replaced. You should clean the machine
when you replace the drum unit. (See
Cleaning the laser scanner window
on page 155.)
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. To prevent injury, when you
open the front or back cover (back output
tray) of the machine DO NOT touch the
shaded parts shown in the illustration. If you
do this you may get burned.
IMPORTANT
While removing the drum unit, handle it
carefully because it may contain toner. If
toner scatters on your hands or clothes,
wipe or wash it off with cold water at once.
a
Press the front cover release button and
open the front cover.
b
Slowly take out the drum unit and toner
cartridge assembly.
Note
The drum unit is a consumable item, and
it is necessary to replace it periodically.
There are many factors that determine the
actual drum life, such as temperature,
humidity, type of paper and how much
toner you use for the number of pages per
print job. The estimated drum life is
approximately 25,000 pages 1. The actual
number of pages your drum will print may
be significantly less than this estimate.
Because we have no control over the
many factors that determine the actual
drum life, we cannot guarantee a
minimum number of pages that will be
printed by your drum.
1
Drum yield is approximate, and may vary by type of
use.
164
Troubleshooting and routine maintenance
IMPORTANT
e
• We recommend that you put the drum unit
and toner cartridge assembly on a clean,
flat surface with a sheet of disposable
paper or cloth underneath it in case you
accidentally spill or scatter toner.
Put the toner cartridge firmly into the
new drum unit until you hear it lock into
place. If you put the cartridge in
properly, the blue lock lever will lift
automatically.
C
• To prevent damage to the machine
caused by static electricity, DO NOT touch
the electrodes shown in the illustration.
Note
Make sure that you put in the toner
cartridge properly or it may separate from
the drum unit.
c
Push down the blue lock lever and take
the toner cartridge out of the drum unit.
IMPORTANT
f
Put the new drum unit and toner
cartridge assembly in the machine.
Do not close the front cover.
g
Press Clear/Back.
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
Replace Drum?
a
1.Yes
b
2.No
Select ab or OK
To confirm you are installing a new
drum, press 1.
• Wait to unpack a new drum unit until
immediately before you put it in the
machine. Exposure to direct sunlight or
room light may damage the drum unit.
h
When the LCD shows Accepted, close
the front cover.
• Be sure to seal up the used drum unit
tightly in a bag so that toner powder does
not spill out of the unit.
d
Unpack the new drum unit.
165
Replacing periodic
maintenance parts
Machine Information
C
The periodic maintenance parts will need to
be replaced regularly to maintain the print
quality. The parts listed below will have to be
replaced after printing approximately 50,000
pages for PF KitMP and 100,000 pages for
PF Kit1, PF Kit2, Fuser and Laser. When the
following messages appear on the LCD
please call Brother Customer Service:
(in USA) 1-877-BROTHER (1-877-276-8437)
(in Canada) 1-877-BROTHER
LCD message
Description
Replace Parts
Replace paper feeding kit for
MP tray.
PF Kit MP
Replace Parts
PF Kit 1
Replace Parts
PF Kit 2
Replace Parts
Replace paper feeding kit for
Tray 1.
Replace paper feeding kit for
Tray 2.
Checking the Serial Number
Laser Unit
a
Press Menu, 8, 1.
81.Serial No.
XXXXXXXXX
b
Press Stop/Exit.
Checking the Page Counters
You can see the machine’s Page Counters
for copies, printed pages, reports and lists,
faxes or a summary total.
a
Press Menu, 8, 2.
82.Page Counter
Replace fuser unit.
a
b
Total
Fax/List
:XXXXXX
:XXXXXX
Replace laser unit.
b
Press a or b to see Total, Fax/List,
Copy or Print.
82.Page Counter
a
b
c
166
C
You can see the machine’s Serial Number on
the LCD.
Fuser Unit
Replace Parts
C
Copy
Print
Press Stop/Exit.
:XXXXXX
:XXXXXX
C
Troubleshooting and routine maintenance
Checking the remaining life of
parts
You can see the remaining life of the
machine's drum unit and periodic
maintenance parts on the LCD.
a
Press Menu, 8, 3.
83.Parts Life
1.Drum
2.Fuser
3.Laser
Select ab or OK
b
Press a or b to choose 1.Drum,
2.Fuser, 3.Laser, 4.PF Kit MP,
5.PF Kit 1 or 6.PF Kit 2 1.
Press OK.
83.Parts Life
1.Drum
Remaining: XX%
1
c
PF Kit 2 appears only when the optional
LT-5300 tray is installed.
Press Stop/Exit.
Note
The life check will be accurate only if you
have reset the drum counter when you
installed a new drum unit. It will not be
accurate if that part’s life counter was
reset during the life of the used part.
Reset
C
C
The following reset functions are available:
1 Network
You can reset the print server back to its
default factory settings such as the
password and IP address infromation.
2 Address & Fax
Address & Fax resets the following
settings:
„ Address Book
(One-Touch Dial, Speed-Dial and
Setup Groups)
„ Programmed fax jobs in the memory
(Polled TX, Delayed Fax and Delayed
Batch)
„ Station ID
(Name and Number)
„ Coverpage Msg
(Comments)
„ Remote Fax Option
(Remote Access Code, Fax Storage,
Fax Forwarding, Paging and PC-Fax)
„ Report settings
(Transmission Verification Report, Tel
Index List and Fax Journal)
„ Setting Lock Password
3 All Settings
You can reset all the machine settings
back to the settings that were set at the
factory.
Brother strongly recommends you use this
operation when you dispose of the
machine.
Note
Unplug the interface cable before you choose
Network or All Settings.
167
C
How to reset
a
(USA) Press Menu, 0, 6.
(Canada) Press Menu, 0, 7.
06.Reset
1.Network
2.Address & Fax
3.All Settings
Select ab or OK
b
Press a or b to choose the reset you
want.
Press OK.
c
Press a or b to choose 1.Reset or
2.Exit.
Press OK.
d
If you choose 1.Reset in step c, you
will be asked to reboot the machine.
Press a or b to choose 1.Yes or 2.No.
Press OK.
If you choose 1.Yes, the machine will
begin the Restart.
C
Packing and shipping
the machine
CAUTION
If you pack the machine soon after turning
off the power make sure the machine has
cooled down completely.
When you transport the machine, use the
packing materials that came with your
machine. If you do not pack the machine
properly, you could void your warranty. The
machine should be adequately insured with
the carrier.
a
b
Turn off the machine’s power switch.
c
Unplug all the cables and AC power
cord from the machine.
d
Push the Scanner Lock Lever down to
lock the scanner. This lever is located on
the left of the scanner glass.
Note
You can also reset the Nerwork settings by
pressng Menu, 7, 0.
Unplug the machine from the telephone
wall jack.
IMPORTANT
Damage caused to your machine by
failure to lock the scanner before packing
and shipping may void your warranty.
e
168
Press the front cover release button and
open the front cover.
C
Troubleshooting and routine maintenance
f
Take out the drum unit and toner
cartridge assembly. Leave the toner
cartridge installed in the drum unit.
g
Put the drum unit and toner cartridge
assembly into a plastic bag and seal the
bag.
h
i
j
Close the front cover.
Put the two styrofoam pieces into the
carton matching the front of the machine
to the “FRONT” mark on one of the
styrofoam pieces, and the back of the
machine to the “REAR” mark on the
other styrofoam pieces (6). Put the AC
power cord and printed materials in the
original carton as shown below (7).
Put the styrofoam piece marked
“FRONT” into the original carton (1).
Pack the drum unit and toner cartridge
assembly (2) and put it in as shown
below (3). Wrap the machine in the
plastic bag and put it in the original
carton (4). Put the printed material
behind the machine (5).
Note
If you are returning your machine to
Brother as part of the Exchange Service,
pack only the machine. Keep all separate
parts, including the drum unit and toner
cartridge assembly, and printed materials
to use with your ‘Exchange’ machine.
k
Close the carton and tape it shut.
169
C
D
Menu and features
On-screen
programming
D
Menu keys
D
Your machine has been designed to be easy
to use. The LCD provides on-screen
programming using the menu keys.
We have created step by step on-screen
instructions to help you program your
machine. Simply follow the steps as they
guide you through the menu selections and
programming options.
Access the menu.
Menu table
D
Go to the next menu level.
You can program your machine by using the
Menu table on page 172. These pages list
the menu selections and options.
Accept an option.
Exit the menu by pressing
repeatedly.
Press Menu followed by the menu numbers
to program your machine.
Go back to the previous
menu level.
For example, to set Beeper volume to Low:
a
b
c
Press Menu, 1, 3, 2.
Press a or b to choose Low.
Press OK.
Memory storage
Your menu settings are stored permanently,
and in the event of a power failure will not be
lost. Temporary settings (for example,
Contrast, Overseas Mode) will be lost. Also,
during a power failure the machine will retain
the date and time and any fax messages that
are in the memory for approximately 60
hours.
170
Scroll through the current
menu level.
Go back to the previous
menu level or forward to the
next menu level.
D
Exit the menu.
D
Menu and features
How to access the menu
mode
a
b
D
Press Menu.
Choose an option.
„ Press 1 for General Setup menu.
D
„ Press 2 for Fax menu.
„ Press 3 for Copy menu.
„ Press 4 for Printer menu.
„ Press 5 for USB Direct I/F menu.
„ Press 6 for Print Reports menu.
„ Press 7 for Network menu.
„ Press 8 for Machine Info. menu.
„ Press 9 for Service menu. 1
„ Press 0 for Initial Setup.
1
This will appear only when the LCD shows an
error message.
You can also scroll through each menu
level by pressing a or b for the direction
you want.
c
Press OK when the option you want
appears on the LCD.
The LCD will then show the next menu
level.
d
Press a or b to scroll to your next menu
selection.
e
Press OK.
When you have finished setting an
option, the LCD will show Accepted.
f
Press Stop/Exit to exit Menu mode.
171
Menu table
D
The factory settings are shown in Bold with an asterisk.
Choose & OK
Choose & OK
to accept
to exit
Main Menu
Submenu
Menu Selections
Options
Descriptions
1.General Setup
1.Mode Timer
—
0 Sec
Sets the time to
return to Fax mode
and the time the
machine will change
from individual user
to Public mode when
using Secure
Function Lock.
22
Sets the type of
paper in the MP tray.
22
Sets the type of
paper in the paper
tray.
22
Sets the type of
paper in the optional
paper tray #2.
22
—
30 Secs
1 Min
2 Mins*
5 Mins
Off
2.Paper
1.Paper Type
1.MP Tray
Thin
Plain*
Page
33
Thick
Thicker
Transparency
Recycled Paper
2.Tray#1
Thin
Plain*
Thick
Thicker
Transparency
Recycled Paper
172
3.Tray#2
Thin
(This menu
only appears if
you have the
optional
tray #2.)
Plain*
Thick
Thicker
Recycled Paper
Menu and features
Main Menu
Submenu
Menu Selections
Options
Descriptions
1.General Setup
2.Paper
2.Paper Size
A4
(Continued)
(Continued)
Sets the size of the
paper in the MP tray.
1.MP Tray
Letter*
Page
23
Legal
Executive
A5
A5 L
D
A6
B5
B6
Folio
Any
2.Tray#1
A4
Letter*
Sets the size of the
paper in the paper
tray.
23
Sets the size of the
paper in the optional
paper tray #2.
23
Adjusts the ring
volume.
25
Legal
Executive
A5
A5 L
A6
B5
B6
Folio
3.Tray#2
A4
(This menu
only appears if
you have the
optional
tray #2.)
Letter*
Legal
Executive
A5
B5
B6
Folio
3.Volume
1.Ring
Off
Low
Med*
High
173
Main Menu
Submenu
Menu Selections
Options
Descriptions
1.General Setup
3.Volume
2.Beeper
Off
25
(Continued)
(Continued)
Adjusts the volume
level of the beeper.
Adjusts the speaker
volume.
26
Changes for Daylight
Savings Time
automatically.
26
Increases the page
yield of the toner
cartridge.
27
Conserves power.
27
Selects the tray that
will be used for Copy
mode.
23
Selects the tray that
will be used for Fax
mode.
24
Low
Page
Med*
High
3.Speaker
Off
Low
Med*
High
4.Auto Daylight
—
On
Off*
5.Ecology
1.Toner Save
On
Off*
2.Sleep Time
Range varies
depending on
model.
005Min*
6.Tray Use
1.Copy
Tray#1 Only
Tray#2 Only
MP Only
MP>T1>T2*
T1>T2>MP
(Tray#2 or T2
appears only if
you installed the
optional paper
tray.)
2.Fax
Tray#1 Only
Tray#2 Only
MP Only
MP>T1>T2
T1>T2>MP*
(Tray#2 or T2
appears only if
you installed the
optional paper
tray.)
174
Menu and features
Main Menu
Submenu
Menu Selections
Options
Descriptions
1.General Setup
6.Tray Use
3.Print
Tray#1 Only
(Continued)
(Continued)
Selects the tray that
will be used for PC
print.
Tray#2 Only
Page
25
MP Only
MP>T1>T2*
T1>T2>MP
(Tray#2 or T2
appears only if
you installed the
optional paper
tray.)
7.LCD Contrast
—
D
Adjusts the contrast
of the LCD.
28
1.Function Lock
Can restrict selected
machine operation
for up to 25 individual
users and all other
non-authorized
Public users.
30
2.Setting Lock
Stops unauthorized
users from changing
the machine’s
current settings.
34
Adjusts the scan
area of the scanner
glass to the size of
the document.
40
You can set your own
default settings of the
data compression
rate.
See
Software
User’s
Guide
on
the
CD-ROM.
Chooses the duplex
scanning format.
38
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
8.Security
9.Document Scan
1.Glass ScanSize
A4
Letter*
Legal/Folio
2.File size
1.Color
Large
Middle*
Small
2.Gray
Large
Middle*
Small
3.Duplex Scan
Long edge*
(MFC-8680DN, MFC-8690DW
and MFC-8890DW)
Short edge
175
Main Menu
Submenu
Menu Selections
Options
Descriptions
2.Fax
1.Setup Receive
1.Ring Delay
00
Sets the number of
rings before the
machine answers in
Fax Only or Fax/Tel
mode.
50
Sets the
pseudo/double-ring
time in Fax/Tel mode.
50
Receives fax
messages without
pressing Start.
51
Allows you to answer
all calls at an
extension or external
telephone and use
codes to turn the
machine on or off.
You can personalize
these codes.
61
Cuts the size of
incoming faxes.
52
Makes printouts
darker or lighter.
51
(In Fax mode only)
01
02
03
Page
04*
2.F/T Ring Time 20Secs*
30Secs
40Secs
70Secs
3.Easy Receive
On*
Off
4.Remote Codes
On* (l51, #51)
Off
5.Auto Reduction
On*
Off
6.Print Density -nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
7.Polling RX
—
Sets up your machine
to poll another fax
machine.
78
8.Fax Rx Stamp
On
Prints the received
time and date on the
top of the received
faxes.
53
Prints receive faxes
on both sides of the
paper.
52
Changes the
lightness or darkness
of faxes you send.
44
Sets the default
resolution for
outgoing faxes.
44
Off*
9.Duplex
On
Off*
2.Setup Send
1.Contrast
Auto*
Light
Dark
2.Fax Resolution
Standard*
Fine
S.Fine
Photo
176
Menu and features
Main Menu
Submenu
Menu Selections
Options
Descriptions
2.Fax
2.Setup Send
3.Delayed Fax
—
46
(Continued)
(Continued)
Sets the time of day in
24 hour format that
the delayed faxes will
be sent.
4.Batch TX
On
Combines delayed
faxes going to the
same fax number at
the same time of day
into one transmission.
46
Sends a fax without
using the memory.
45
Sets up your machine
with a document to be
retrieved by another
fax machine.
79
Automatically sends a
cover page you have
programmed.
42
8.Coverpage Msg —
Sets up your own
comments for the fax
cover page.
42
9.Overseas Mode On
If you are having
difficulty sending
faxes overseas, set
this to On.
46
Off*
5.Real Time TX Next Fax:On
Next Fax:Off
Page
D
On
Off*
6.Polled TX
On
Off*
7.Coverpg Setup Next Fax:On
Next Fax:Off
On
Off*
Print Sample
Off*
3.Address Book
4.Report Setting
1.One Touch Dial
—
Stores up to 40 One
Touch Dial numbers,
so you can dial by
pressing one key
(and Start).
65
2.Speed Dial
—
Stores up to 300
Speed Dial numbers,
so you can dial by
pressing only a few
keys (and Start).
67
3.Setup Groups —
Sets up to 20 Group
numbers for
Broadcasting.
69
1.Transmission On
Sets initial setup for
Transmission
Verification Report.
80
On+Image
Off*
Off+Image
177
Main Menu
Submenu
Menu Selections
Options
Descriptions
2.Fax
4.Report Setting
2.Journal Period
Off
81
(Continued)
(Continued)
Sets the interval for
automatic printing of
the Fax Journal.
Sets the machine to
forward fax
messages, to call
your pager, to store
incoming faxes in the
memory (so you can
retrieve them while
you are away from
your machine), or to
send faxes to your
PC.
71
Every 50 Faxes*
Page
Every 6 Hours
Every 12 Hours
Every 24 Hours
Every 2 Days
Every 7 Days
5.Remote Fax Opt
1.Fwd/Page/Store
Off*
Fax Forward
Paging
Fax Storage
PC Fax Receive
6.Dial Restrict.
(Backup Print)
If you choose
Fax Forward or PC
Fax Receive, you can
turn on the safety
feature Backup Print.
2.Remote Access ---l
Sets your own code
for Remote Retrieval.
75
3.Print Fax
—
Prints incoming faxes
stored in the memory.
53
1.Dial Pad
Off*
You can set the
machine to restrict
dialing when using
the dial pad.
36
You can set the
machine to restrict
the dialing of
One Touch numbers.
36
You can set the
machine to restrict
the dialing of Speed
Dial numbers.
36
You can set the
machine to restrict
the dialing of LDAP
Server numbers.
36
You can check which
jobs are in the
memory and lets you
cancel scheduled
jobs.
47
Enter # twice
On
2.One Touch Dial
Off*
Enter # twice
On
3.Speed Dial
Off*
Enter # twice
On
7.Remaining Jobs
178
4.LDAP Server
Off*
(MFC-8690DW
and
MFC-8890DW)
Enter # twice
—
—
On
Menu and features
Main Menu
Submenu
Menu Selections
Options
2.Fax
0.Miscellaneous
1.Compatibility High*
Descriptions
Adjusts the
equalization for
Normal
transmission
Basic(for VoIP) difficulties.
(Continued)
Page
138
VoIP service
providers offer fax
support using various
standards. If you
regularly experience
fax transmission
errors, choose
Basic(for VoIP).
2.Distinctive
Off*
Set
3.Copy
1.Quality
—
Text
Photo
Auto*
2.FB Txt Quality
—
D
Uses the telephone
company’s Distinctive
Ring subscriber
service to register the
ring pattern with the
machine.
54
You can choose the
Copy resolution for
your type of
document.
86
86
1200x600dpi
600dpi*
3.Brightness
—
-nnnno+
Adjust the brightness
for copies.
86
Adjusts the contrast
for copies.
86
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
4.Contrast
—
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
You can change to
the higher Copy
resolution when you
make a text copy with
100% ratio using the
scanner glass.
179
Main Menu
Submenu
Menu Selections
Options
Descriptions
Page
4.Printer
1.Emulation
—
Auto(EPSON)*
Chooses the
emulation mode.
See
Software
User’s
Guide
on
the
CD-ROM.
Auto(IBM)
HP LaserJet
BR-Script 3
Epson FX-850
IBM Proprinter
2.Print Options
1.Internal Font 1.HP LaserJet
2.BR-Script 3
2.Configuration —
3.Duplex
—
Prints a test page.
—
Off*
Enables or disables
duplex printing. You
can also choose long
edge or short edge
duplex printing.
On(Short Edge)
—
1.Reset
2.Exit
5.USB Direct I/F
1.Direct Print
Prints a list of the
machine’s printer
settings.
3.Test Print
On(Long Edge)
4.Reset Printer
Prints a list of the
machine’s internal
fonts.
1.Paper Size
A4
Letter*
Legal
Executive
A5
Restores the printer
settings to the original
factory default
settings.
Sets the paper size
when printing directly
from the USB flash
memory drive.
95
A5 L and A6 size are
not available for the
optional Tray #2.
A5 L
A6
B5
B6
Folio
2.Media Type
Thin
Plain*
Thick
Thicker
Recycled Paper
180
Sets the media type
when printing directly
from the USB flash
memory drive.
95
Menu and features
Main Menu
Submenu
Menu Selections
Options
5.USB Direct I/F
1.Direct Print
3.Multiple Page 1in1*
(Continued)
(Continued)
2in1
4in1
9in1
Descriptions
Sets the page style
when printing multiple
pages directly from
the USB Flash
memory drive.
Page
95
16in1
25in1
D
1 in 2x2 pages
1 in 3x3 pages
1 in 4x4 pages
1 in 5x5 pages
4.Orientation
Sets the page
orientation when
printing directly from
the USB Flash
memory drive.
95
Enables or disables
the page collation
when printing directly
from the USB Flash
memory drive.
95
Sets the print quality
option when printing
directly from the USB
Flash memory drive.
95
Sets the PDF option
whether to print
Document&Markup
comments (Markup)
Document&Stamps or stamps in the PDF
file along with the text.
95
Portrait*
Landscape
5.Collate
On*
Off
6.Print Quality Normal*
Fine
7.PDF Option
8.Index Print
Document*
Simple*
Details
2.Scan to USB
1.Resolution
Color 100 dpi*
Color 200 dpi
Color 300 dpi
Sets the index print
option, simple format
or details.
95
Sets the resolution to
send the scanned
data to USB Flash
memory drive.
See
Software
User’s
Guide
on
the
CD-ROM.
Color 600 dpi
Gray 100 dpi
Gray 200 dpi
Gray 300 dpi
B&W 200 dpi
B&W 200x100 dpi
2.File Name
—
Enter the file name of
the scanned data.
181
Main Menu
Submenu
Menu Selections
Options
Descriptions
6.Print Reports
1.Transmission
1.View on LCD
—
81
2.Print Report
—
You can view the
Transmission
Verification Report for
your last 200
outgoing faxes and
print the last report.
2.Help List
—
—
Prints the Help List so
you can see at-aglance how to quickly
program your
machine.
81
3.Tel Index List
1.Numeric
—
81
2.Alphabetic
—
Lists name and
numbers stored in the
One-Touch and
Speed-Dial memory,
in numerical or
alphabetical order.
4.Fax Journal
—
—
Lists information
about your last 200
incoming and
outgoing faxes. (TX
means Transmit. RX
means Receive.)
81
5.User Settings
—
—
Lists your settings.
81
6.Network Config
—
—
Lists your Network
settings.
81
182
Page
Menu and features
Main
Menu
Submenu
Menu Selections
Options
Descriptions
Page
7.Network 1.TCP/IP
1.Boot Method
Auto*
Chooses the BOOT
method that best
suits your needs.
See
Network
User’s
Guide
on
the
CD-ROM.
(MFC-8480DN
and
MFC-8680DN)
Static
RARP
BOOTP
DHCP
2.IP Address
[000-255]. [000-255].
[000-255]. [000-255]
Enter the IP address.
3.Subnet Mask
[000-255]. [000-255].
[000-255]. [000-255]
Enter the Subnet
mask.
4.Gateway
[000-255]. [000-255].
[000-255]. [000-255]
Enter the Gateway
address.
5.Node Name
BRNXXXXXXXXXXXX
Enter the Node
name.
6.WINS Config
Auto*
Chooses the WINS
configuration mode.
7.WINS Server
(Primary)
Static
[000-255]. [000-255].
[000-255]. [000-255]
D
Specifies the IP
address of the
primary or secondary
WINS server.
(Secondary)
[000-255]. [000-255].
[000-255]. [000-255]
8.DNS Server
(Primary)
[000-255]. [000-255].
[000-255]. [000-255]
Specifies the IP
address of the
primary or secondary
DNS server.
(Secondary)
[000-255]. [000-255].
[000-255]. [000-255]
9.APIPA
On*
Off
Automatically
allocates the IP
address from the
link-local address
range.
183
Main
Menu
Submenu
Menu Selections
Options
Descriptions
Page
7.Network
1.TCP/IP
0.IPv6
On
(MFC-8480DN
and
MFC-8680DN)
(Continued)
Enable or Disable the
IPv6 protocol. If you
want to use the IPv6
protocol, visit
http://solutions.brother.com/
for more information.
See
Network
User’s
Guide
on
the
CD-ROM.
Off*
(Continued)
2.Ethernet
—
Auto*
100B-FD
Chooses the
Ethernet link mode.
100B-HD
10B-FD
10B-HD
3.Scan To FTP
—
Color 100 dpi*
Color 200 dpi
Color 300 dpi
Chooses the file
format to send the
scanned data via
FTP.
Color 600 dpi
Gray 100 dpi
Gray 200 dpi
Gray 300 dpi
B&W 200 dpi
B&W 200x100 dpi
4.ScanTo Network
—
Color 100 dpi*
Color 200 dpi
Color 300 dpi
Color 600 dpi
You can scan a black
and white or color
document directly to
a CIFS server on
your local network or
on the internet.
Gray 100 dpi
Gray 200 dpi
Gray 300 dpi
B&W 200 dpi
B&W 200x100 dpi
5.Time Zone
—
UTCXXX:XX
Sets the time zone
for your country.
0.Network Reset
1.Reset
1.Yes
Restore all network
settings to factory
default.
2.No
2.Exit
184
—
Menu and features
Main
Menu
Submenu
7.Network 1.Wired LAN
Menu Selections
Options
Descriptions
Page
1.TCP/IP
Auto*
Chooses the BOOT
method that best
suits your needs.
See
Network
User’s
Guide
on
the
CD-ROM.
1.BOOT Method
(MFC-8690DW
and
MFC-8890DW)
Static
(Continued)
BOOTP
RARP
DHCP
2.IP Address
[000-255]. [000-255].
[000-255]. [000-255]
Enter the IP address.
3.Subnet Mask
[000-255]. [000-255].
[000-255]. [000-255]
Enter the Subnet
mask.
4.Gateway
[000-255]. [000-255].
[000-255]. [000-255]
Enter the Gateway
address.
5.Node Name
BRNXXXXXXXXXXXX
Enter the Node
name.
6.WINS Config
Auto*
Chooses the WINS
configuration mode.
Static
7.WINS Server
(Primary)
[000-255]. [000-255].
[000-255]. [000-255]
D
Specifies the IP
address of the
primary or secondary
WINS server.
(Secondary)
[000-255]. [000-255].
[000-255]. [000-255]
8.DNS Server
(Primary)
[000-255]. [000-255].
[000-255]. [000-255]
Specifies the IP
address of the
primary or secondary
DNS server.
(Secondary)
[000-255]. [000-255].
[000-255]. [000-255]
9.APIPA
On*
Off
0.IPv6
On
Off*
Automatically
allocates the IP
address from the
link-local address
range.
Enable or Disable the
IPv6 protocol. If you
want to use the IPv6
protocol, visit
http://solutions.brother.com/
for more information.
185
Main
Menu
Submenu
Menu Selections
7.Network
1.Wired LAN
2.Ethernet
(MFC-8690DW
and
MFC-8890DW )
(Continued)
—
Options
Descriptions
Page
Auto*
Chooses the
Ethernet link mode.
See
Network
User’s
Guide
on
the
CD-ROM.
100B-FD
100B-HD
10B-FD
(Continued)
10B-HD
3.Set to Default
—
1.Reset
2.Exit
4.Wired Enable
—
On*
Off
2.WLAN
1.TCP/IP
1.BOOT Method Auto*
Static
Restore the wired
network setting to
factory default.
Enable or Disable the
Wired LAN manually.
Chooses the BOOT
method that best
suits your needs.
RARP
BOOTP
DHCP
2.IP Address
[000-255]. [000-255].
[000-255]. [000-255]
3.Subnet Mask [000-255]. [000-255].
[000-255]. [000-255]
Enter the IP address.
Enter the Subnet
mask.
4.Gateway
[000-255]. [000-255].
[000-255]. [000-255]
Enter the Gateway
address.
5.Node Name
BRWXXXXXXXXXXXX
Enter the Node
name.
6.WINS Config Auto*
Static
7.WINS Server (Primary)
[000-255]. [000-255].
[000-255]. [000-255]
Chooses the WINS
configuration mode.
Specifies the IP
address of the
primary or secondary
WINS server.
(Secondary)
[000-255]. [000-255].
[000-255]. [000-255]
8.DNS Server
(Primary)
[000-255]. [000-255].
[000-255]. [000-255]
(Secondary)
[000-255]. [000-255].
[000-255]. [000-255]
186
Specifies the IP
address of the
primary or secondary
DNS server.
Menu and features
Main
Menu
Submenu
Menu Selections
Options
Descriptions
Page
7.Network 2.WLAN
1.TCP/IP
On*
(MFC-8690DW
and
MFC-8890DW )
(Continued)
Automatically
allocates the IP
address from the
link-local address
range.
See
Network
User’s
Guide
on
the
CD-ROM.
(Continued)
(Continued)
9.APIPA
Off
0.IPv6
On
Off*
2.Setup Wizard
On
—
You can configure
your print server.
—
You can easily
configure your
wireless network
settings using the
one-button push
method.
—
You can easily
configure your
wireless network
settings using WPS
with a PIN code.
Active(11b)
You can see the
current wireless
network status.
Off
3.SES/WPS/AOSS
On
Off
4.WPS w/PIN Code
On
Off
5.WLAN Status
1.Status
Enable or Disable the
IPv6 protocol. If you
want to use the IPv6
protocol, visit
http://solutions.brother.com/
for more information.
Active(11g)
D
Wired LAN Active
WLAN OFF
AOSS Active
Connection Fail
2.Signal
Strong
Medium
Weak
You can see the
current wireless
network signal
strength.
None
3.SSID
—
You can see the
current SSID.
4.Comm. Mode
Ad-hoc
You can see the
current
Communication
Mode.
Infrastructure
187
Main
Menu
Submenu
Menu Selections
7.Network
2.WLAN
6.Set to Default
(MFC-8690DW
and
MFC-8890DW)
(Continued)
—
Options
Descriptions
Page
1.Reset
Restore the wireless
network setting to
factory default.
See
Network
User’s
Guide
on
the
CD-ROM.
2.Exit
7.WLAN Enable
—
(Continued)
On
Off*
3.E-mail/IFAX
1.Mail Address
—
—
2.Setup Server
1.SMTP Server Name?
(up to 64 characters)
Enable or disable the
wireless LAN
manually.
Enter the mail
address. (Up to 60
characters)
Enter the SMTP
server address.
IP Address?
[000-255]. [000-255].
[000-255]. [000-255]
2.SMTP Port
[00001-65535]
Enter the POP3 port
number.
3.Auth. for SMTP
None*
Selects the security
method for E-mail
notification.
SMTP-AUTH
POP bef.SMTP
4.POP3 Server Name?
(up to 64 characters)
Enter the POP3
server address.
IP Address?
[000-255]. [000-255].
[000-255]. [000-255]
5.POP3 Port
[00001-65535]
Enter the POP3 port
number.
6.Mailbox Name
—
Enter the mail box
name. (Up to 60
characters)
7.Mailbox Pwd —
Enter the password
to login to the POP3
server. (Up to 32
characters)
On
Enables or disables
APOP.
8.APOP
Off*
3.Setup Mail RX 1.Auto Polling
On*
Off
188
Automatically checks
the POP3 server for
new messages.
Menu and features
Main
Menu
Submenu
Menu Selections
Options
Descriptions
Page
7.Network 3.E-mail/IFAX
3.Setup Mail RX
2.Poll Frequency
10Min*
(MFC-8690DW
and
MFC-8890DW)
(Continued)
(01-60)
Sets the interval for
checking for new
messages on the
POP3 server.
All
Selects the contents
of the mail header to
be printed.
See
Network
User’s
Guide
on
the
CD-ROM.
(Continued)
3.Header
(Continued)
Subject+From+To
D
None*
4.Del Error Mail
On*
Off
5.Notification
On
MDN
Deletes error mails
automatically.
Receives notification
messages.
Off*
4.Setup Mail TX
1.Sender Subject
—
Displays the subject
that is attached to the
Internet Fax data.
2.Size Limit
On
Limits the size of
E-mail documents.
Off*
3.Notification
On
Off*
5.Setup Relay
1.Rly Broadcast
On
Off*
—
Relays a document
to another fax
machine.
2.Relay Domain
Relay XX:
Registers the
Domain name.
3.Relay Report
On
Prints the Relay
Broadcast Report.
Off*
4.Scan To E-mail
Sends notification
messages.
—
Color 100 dpi*
Color 200 dpi
Color 300 dpi
Chooses the file
format to send the
scanned data via email.
Color 600 dpi
Gray 100 dpi
Gray 200 dpi
Gray 300 dpi
B&W 200 dpi
B&W 200x100 dpi
189
Main
Menu
Submenu
Menu Selections
Options
Descriptions
Page
7.Network
5.Scan To FTP
—
Color 100 dpi*
Chooses the file
format to send the
scanned data via
FTP.
See
Network
User’s
Guide
on
the
CD-ROM.
—
(MFC-8690DW
and
MFC-8890DW)
Color 200 dpi
(Continued)
Color 600 dpi
Color 300 dpi
Gray 100 dpi
Gray 200 dpi
Gray 300 dpi
B&W 200 dpi
B&W 200x100 dpi
6.ScanTo Network
—
—
Color 100 dpi*
Color 200 dpi
Color 300 dpi
Color 600 dpi
You can scan a balck
and white or color
document directly to
a CIFS server on
your local network or
on the internet.
Gray 100 dpi
Gray 200 dpi
Gray 300 dpi
B&W 200 dpi
B&W 200x100 dpi
7.Fax to Server
—
—
On
Off*
8.Time Zone
—
—
0.Network Reset
1.Reset
1.Yes
2.No
2.Exit
190
UTCXXX:XX
You can store a
prefix/suffix address
in the machine and
can send a document
from a fax server
system.
Sets the time zone
for your country.
Restores all network
settings to factory
default.
Menu and features
Main Menu
Submenu
Menu Selections
Options
Descriptions
8.Machine Info.
1.Serial No.
—
—
You can check the
serial number of your
machine.
166
2.Page Counter
—
Total
You can check the
number of total
pages the machine
has printed during its
life.
166
You can check the
percentage of a
machine part’s life
that remains
available.
167
Fax/List
Copy
Print
3.Parts Life
1.Drum
—
2.Fuser
3.Laser
4.PF Kit MP
PF Kit 2 appears
only when the
optional LT5300 tray
is installed.
5.PF Kit 1
6.PF Kit 2
0.Initial Setup
1.Receive Mode
—
Page
Fax Only*
Fax/Tel
Chooses the receive
mode that best suits
your needs.
48
See
Quick
Setup
Guide.
External TAD
Manual
2.Date&Time
—
—
Puts the date and
time on the LCD and
in headings of faxes
you send.
3.Station ID
—
Fax:
Sets your name and
fax number to appear
on each page you
fax.
Tel:
Name:
4.Tone/Pulse
(in Canada)
—
4.Dial Tone
(in USA)
—
Tone*
Pulse
Detection
No Detection*
5.Dial Tone
(in Canada)
5.Dial Prefix
(in USA)
6.Dial Prefix
(in Canada)
—
—
Chooses the dialing
mode.
You can shorten the
dial tone detect
pause.
138
Sets a prefix number
that will always be
added before the fax
number every time
you dial.
29
191
D
Main Menu
Submenu
Menu Selections
Options
Descriptions
0.Initial Setup
6.Reset
(in USA)
1.Network
1.Reset
You can reset the
print server back to
its default factory
settings, such as the
password and IP
address information
167
Restores all stored
phone number and
fax settings.
167
Restores all the
machine settings to
the factory default
settings.
167
(Continued)
2.Exit
7.Reset
(in Canada)
2.Address & Fax
1.Reset
2.Exit
3.All Settings
1.Reset
2.Exit
0.Local Language
192
—
(Choose your
language.)
Allows you to change
the LCD language for
your country.
Page
See
Quick
Setup
Guide.
Menu and features
Entering text
D
When setting certain menu selections, such as the Station ID, you will need to type text
characters. The dial pad keys have letters printed on them. The keys: 0, # and l do not have
printed letters because they are used for special characters.
Press the appropriate dial pad key the number of times shown in this reference table to access
the character you want.
Press
Key
one
time
two
times
three
times
four
times
five
times
six
times
seven
times
eight
times
nine
times
1
@
.
/
1
@
.
/
1
@
2
a
b
c
A
B
C
2
a
b
3
d
e
f
D
E
F
3
d
e
4
g
h
i
G
H
I
4
g
h
5
j
k
l
J
K
L
5
j
k
6
m
n
o
M
N
O
6
m
n
7
p
q
r
s
P
Q
R
S
7
8
t
u
v
T
U
V
8
t
u
9
w
x
y
z
W
X
Y
Z
9
For menu selections that do not allow lower case character selection, please use this reference
table.
Press Key
one time
two times
three times
four times
five times
2
A
B
C
2
A
3
D
E
F
3
D
4
G
H
I
4
G
5
J
K
L
5
J
6
M
N
O
6
M
7
P
Q
R
S
7
8
T
U
V
8
T
9
W
X
Y
Z
9
Inserting spaces
To enter a space in a fax number, press c once between numbers. To enter a space in a name,
press c twice between characters.
Making corrections
If you entered a letter incorrectly and want to change it, press d to move the cursor to the incorrect
character, and then press Clear/Back.
Repeating letters
To enter a character on the same key as the previous character, press c to move the cursor right
before pressing the key again.
193
D
Special characters and symbols
Press l, # or 0, then press d or c to move the cursor to the symbol or character you want. Press
OK to choose it. The symbols and characters below will appear depending on your menu
selection.
Press l
for
(space) ! " # $ % & ’ ( ) l + , - . / m
Press #
for
:;<=>?@[]^_\~‘|{}
Press 0
for
(For Wired model)
ÁÀÃÂÇÉÈÊËÍÎÏÓÕÔÖŒÚÙÛ0
(For Wireless model)
ÁÀÃÂÇÉÈÊËÍÎÏÓÕÔÖŒÚÙÛ0\{|}~
194
E
Specifications
E
General
E
Printer Type
Laser
Print Method
Electrophotography by semiconductor laser beam scanning
Memory Capacity
64 MB
LCD (liquid crystal display)
22 characters × 5 lines
Power Source
110-120 V AC 50/60 Hz
Power Consumption
Peak:
1080 W
Copying:
Average 680 W 1
Sleep:
(MFC-8480DN)
Average 18 W
E
(MFC-8680DN, MFC-8690DW and
MFC-8890DW)
Average 19 W
Standby:
1
Average 85 W
When making a copy from one sheet
Dimensions
18.7 in.
(475 mm)
20.9 in.
(531 mm)
Weight
With Drum/Toner Unit:
17.8 in.
(451 mm)
40.3 lb (18.3kg)
(MFC-8480DN)
41.0 lb (18.6kg)
(MFC-8680DN, MFC-8690DW and
MFC-8890DW)
Noise level
Sound power
Operating (Copying):
Lw Ad = 6.95 Bell
Standby:
Lw Ad = 4.6 Bell
Sound pressure
Operating (Copying):
L PAm = 56 dBA
Standby:
LPAm = 30 dBA
195
Temperature
Humidity
ADF (automatic document
feeder)
Operating:
50° F to 90.5° F (10 to 32.5° C)
Storage:
41° F to 95° F (5 to 35° C)
Operating:
20 to 80% (without condensation)
Storage:
10 to 90% (without condensation)
Up to 50 pages (Staggered) 20 lb (80 g/m2)
Recommended Environment for Best Results:
Temperature: 68° F to 86° F (20 to 30° C)
Humidity:
50% - 70%
Paper:
Xerox 4200 (20 lb/Letter)
Paper Tray
250 Sheets 20 lb (80 g/m2)
Paper Tray 2 (option)
250 Sheets 20 lb (80 g/m2)
196
Specifications
Print media
Paper Input
E
Paper Tray
„ Paper Type:
Thin Paper, Plain Paper, Bond Paper,
Transparencies 1 or Recycled Paper
„ Paper Size:
Letter, A4, B5(ISO), A5, A5(Long Edge),
B6(ISO), A6, Executive, Legal and Folio
„ Paper Weight:
16 to 28 lb (60 to 105 g/m2)
„ Maximum Paper Tray
Capacity:
Up to 250 sheets of 20 lb (80 g/m2)
Plain Paper
E
Multi-purpose tray (MP tray)
„ Paper Type:
Thin Paper, Plain Paper, Thick Paper,
Bond Paper, Transparencies, Recycled
Paper, Envelopes or Labels 1
„ Paper Size:
Width: 2.75 to 8.50 in. (69.8 to 216 mm)
Length: 4.57 to 16 in. (116.0 to 406.4 mm)
„ Paper Weight:
16 to 43 lb (60 to 163 g/m2) 2
„ Maximum Multi-purpose tray
Capacity:
Up to 50 sheets of 20 lb (80 g/m2)
Plain Paper
Up to 3 envelopes
1
For transparencies and labels, we recommend removing printed pages from the output paper tray immediately after
they exit the machine to avoid the possibility of smudging.
2
16 to 28 lb (60 to 105 g/m2) for duplex print.
Paper Tray 2 (option)
„ Paper Type:
Thin Paper, Plain Paper, Bond Paper or
Recycled Paper
„ Paper Size:
Letter, A4, B5 (ISO), A5, B6 (ISO),
Executive, Legal and Folio
„ Paper Weight:
16 to 28 lb (60 to 105 g/m2)
„ Maximum paper tray capacity: Up to 250 sheets of 20 lb (80 g/m2)
Plain Paper
197
Paper Output
Duplex
Printing
198
„ Output Tray:
Up to 150 sheets (face-down print delivery
to the output paper tray)
„ Back Output Tray:
One sheet (face-up print delivery to the
back output tray)
„ Paper Size:
Letter, Legal and Folio
„ Paper Weight:
16 to 28 lb (60 to 105 g/m2)
„ Manual Duplex:
Yes
„ Automatic Duplex:
Yes
Specifications
Fax
E
Compatibility
ITU-T Super Group 3
Duplex Fax (Receive)
Yes
Coding System
MH/MR/MMR/JBIG
Modem Speed
Automatic Fallback:
33,600 bps
Single-Sided Document Size
ADF Width:
5.8 to 8.5 in. (148 to 215.9 mm)
ADF Length:
5.8 to 14 in. (148 to 355.6 mm)
Scanner Glass Width:
Max. 8.5 in. (215.9 mm)
E
Scanner Glass Length: Max. 14 in. (355.6 mm)
2-Sided (Duplex) Document
Size (MFC-8680DN,
MFC-8690DW and
MFC-8890DW)
ADF Width:
5.8 to 8.5 in. (148 to 215.9 mm)
ADF Length:
5.8 to 11.7 in. (148 to 297.0 mm)
Scanning Width
Max. 8.2 in. (208 mm)
Printing Width
Max. 8.2 in. (208 mm)
Gray Scale
8 bit levels
Polling Types
Standard, Sequential
Contrast Control
Automatic/Light/Dark (manual setting)
Resolution
Horizontal:
203 dot/inch (8 dot/mm)
Vertical
„ Standard:
98 line/in. (3.85 line/mm)
„ Fine:
196 line/in. (7.7 line/mm)
„ Photo:
196 line/in. (7.7 line/mm)
„ Superfine:
392 line/in. (15.4 line/mm)
One Touch Dial
40 (20 × 2)
Speed Dial
300 stations
Groups
Up to 20
Broadcasting
390 stations
Automatic Redial
Yes,1 time after 5 minutes
Ring Delay
0, 1, 2, 3 or 4 rings
Communication Source
Public switched telephone network
Memory Transmission
Up to 600 1/500 2 pages
Out of Paper Reception
Up to 600 1/500 2 pages
1
‘Pages’ refers to the ‘Brother No. 1 Chart ’ (a typical business letter, Standard resolution, JBIG code). Specifications
and printed materials are subject to change without prior notice.
2
‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, JBIG code). Specifications
and printed materials are subject to change without prior notice.
199
Copy
E
Copy Speed
Up to 32 pages/minute (Letter size) 1
Copy Speed for Duplex
Up to 14 sides/minute (Letter size) 1
Color/Monochrome
Monochrome
Single-sided Document Size
ADF Width:
5.8 to 8.5 in. (148 to 215.9 mm)
ADF Length:
5.8 to 14 in. (148 to 355.6 mm)
Scanner Glass Width:
Max. 8.5 in. (215.9 mm)
Scanner Glass Length: Max. 14 in. (355.6 mm)
2-Sided (Duplex) Document
Size (MFC-8680DN,
MFC-8690DW and
MFC-8890DW)
ADF Width:
5.8 to 8.5 in. (148 to 215.9 mm)
ADF Length:
5.8 to 11.7 in. (148 to 297.0 mm)
Copy Width:
Max. 8.26 in. (208 mm)
Multiple Copies
Stacks or Sorts up to 99 pages
Reduce/Enlarge
25% to 400% (in increments of 1%)
Resolution
Max. 1200 × 600 dpi (print) 2
First Copy Out Time
Less than 10.5 seconds (from Ready state) 3
1
The copy speed may change depending on the type of document you copy.
2
1200 × 600 dpi when copying with Text quality, 100% ratio and from scanner glass.
3
The first copy out time may vary depending on scanner lamp warm up time.
200
Specifications
Scan
E
Color/Monochrome
Yes/Yes
Duplex Scanning
(MFC-8680DN,
MFC-8690DW and
MFC-8890DW)
Yes
TWAIN Compliant
Yes (Windows® 2000 Professional/XP/
XP Professional x64 Edition/Windows Vista ®)
E
Mac OS X 10.3.9 or greater 1
WIA Compliant
Yes (Windows® XP/Windows Vista®)
Color Depth
24 bit color
Resolution
Up to 19200 × 19200 dpi (interpolated) 2
Up to 600 × 2400 dpi (optical) (From Scanner Glass)
Up to 600 × 1200 dpi (optical) (From ADF)
Single-Sided Document
Size
ADF Width:
5.8 to 8.5 in. (148.0 to 215.9 mm)
ADF Length:
5.8 to 14 in. (148.0 to 355.6 mm)
Scanner Glass Width:
Max. 8.5 in. (215.9 mm)
Scanner Glass Length:
Max. 14 in. (355.6 mm)
2-Sided (Duplex)
Document Size
(MFC-8680DN,
MFC-8690DW and
MFC-8890DW)
ADF Width:
5.8 to 8.5 in. (148.0 to 215.9 mm)
ADF Length:
5.8 to 11.7 in. (148.0 to 297.0 mm)
Scanning Width
Max. 8.26 in. (212 mm)
Gray Scale
8 bit levels
1
For the latest driver updates, visit us at http://solutions.brother.com/
2
Maximum 1200 × 1200 dpi scanning with the WIA driver in Windows® XP/Windows Vista® (resolution up to
19200 × 19200 dpi can be chosen by using the Brother scanner utility)
201
Print
E
Emulations
PCL6, BR-Script3 (PostScript®3), IBM Pro-Printer XL, Epson FX-850
Printer Driver
Host-Based Driver for Windows® 2000 Professional/
XP/XP Professional x64 Edition/Windows Vista ®/
Windows Server® 2003 1/Windows Server® 2003 x64 Edition 1/
Windows Server® 2008 1
BR-Script3 (PPD file) for Windows ® 2000 Professional/
XP/XP Professional x64 Edition/Windows Vista ®/
Windows Server® 2003 1/Windows Server® 2003 x64 Edition 1/
Windows Server® 2008 1
Macintosh Printer Driver for Mac OS X 10.3.9 or greater 2
BR-Script3 (PPD file) for Mac OS X 10.3.9 or greater 2
Resolution
1200 dpi, HQ1200 (2400 × 600 dpi), 600 dpi, 300 dpi
Print Speed for
Simplex
Up to 32 pages/minute (Letter size) 3
Print Speed for
Duplex Printing
Up to 14 sides/minute (Letter size)
First Print Out Time
Less than 8.5 seconds (from Ready state and standard tray)
1
Print only via network.
2
For the latest driver updates, visit us at http://solutions.brother.com/
3
The print speed may change depending on the type of document you print.
202
Specifications
Interfaces
1
E
Parallel
A bi-directional shielded parallel cable that is IEEE 1284 compliant
and no longer than 6 feet (2.0 m). 1
USB
Use a USB 2.0 interface cable that (type A/B) is no longer than 6 feet
(2.0 m). 2 3 4
Ethernet
Use an Ethernet UTP cable category 5 or greater.
Wireless LAN
(MFC-8690DW and
MFC-8890DW)
Your machine supports IEEE 802.11b/g wireless communication with
your wireless LAN using Infrastructure mode or a wireless Peer-toPeer connection in Ad-hoc mode.
E
Parallel cable is not supported for Window Vista®, Windows Server ® 2003, Windows Server® 2003 x64 Edition and
Windows Server® 2008.
2
Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB
1.1 interface.
3
Third party USB ports are not supported for Macintosh.
4
MFC-8680DN and MFC-8690DW include the USB cable.
203
Direct Print feature
Compatibility
1
PDF version 1.7 1, JPEG, Exif + JPEG, PRN (created by Brother
printer driver), TIFF (scanned by all Brother MFC or DCP models),
PostScript®3™ (created by Brother BR-Script 3 printer driver), XPS
version 1.0.
PDF data that includes a JBIG2 image file, a JPEG2000 image file or transparency files is not supported.
204
E
Specifications
Computer requirements
E
Minimum System Requirements and Supported PC Software Functions
Computer Platform
& Operating System
Version
Processor
Minimum
Speed
Minimum Recommended
RAM
RAM
Windows®
Operating
Intel® Pentium® II
or equivalent
64 MB
Windows®
2000
Hard Disk Space
to install
For
Drivers
For
Applications
256 MB 150 MB 310 MB Printing,
PC Fax 4,
Scanning
System 1 Professional 5
Windows
XP
128 MB
®
Supported
PC
Software
Functions
Supported
PC
Interface 3
USB,
10/100
Base Tx
(Ethernet),
Wireless
Home® 2 5
802.11 b/g 6,
Windows®
Parallel
XP
Professional 2 5
Windows®
XP
Professional
x64
Edition 2
64-bit (Intel®64
or AMD64)
supported CPU
256 MB 512 MB
Windows
Intel® Pentium® 4
or equivalent
512 MB 1 GB
Vista® 2
64-bit (Intel®64
or AMD64)
supported CPU
500 MB 500 MB
USB,
10/100
Base Tx
(Ethernet),
Wireless
802.11 b/g 6
205
E
Windows®
Operating
Windows
Server®
Intel® Pentium® III
or equivalent
256 MB 512 MB 50 MB
N/A
Printing
System 1 2003
(print only
via
network)
10/100
Base Tx
(Ethernet),
Wireless
802.11 b/g 6
Windows 64-bit (Intel®64
or AMD64)
Server®
2003 x64 supported CPU
Edition
(print only
via
network)
Windows
Server®
Intel® Pentium® 4
or equivalent
512 MB 2 GB
50 MB
N/A
2008
64-bit (Intel®64
(print only or AMD64)
via
supported CPU
network)
Macintosh
Operating
System
Mac OS
X 10.3.9 10.4.3
PowerPC ®
G4/G5,
PowerPC ® G3
350MHz
Mac OS
PowerPC ®
X 10.4.4
G4/G5, Intel®
or greater
Core™
Processor
128 MB 256 MB 80 MB
400 MB
Printing,
PC Fax
send 4,
Scanning
512 MB 1 GB
1
Internet Explorer® 5.5 or greater.
2
For WIA, 1200x1200 resolution. Brother scanner Utility enables to enhance up to 19200 x 19200 dpi.
3
Third party USB/Parallel ports are not supported.
4
PC Fax supports black and white only.
5
PaperPort™ 11SE supports Microsoft® SP4 or higher for Windows® 2000 and SP2 or higher for XP.
6
Wireless feature is available for MFC-8690DW and MFC-8890DW.
For the latest driver updates, visit us at http://solutions.brother.com/.
All trademarks, brand and product names are property of their respective companies.
206
USB 3,
10/100
Base Tx
(Ethernet),
Wireless
802.11 b/g 6
Specifications
Consumable items
Toner Cartridge Life
E
Standard Toner Cartridge:
TN-620:
Approx. 3,000 pages
(Letter) 1
High-Yield Toner Cartridge:
Drum Unit
TN-650:
Approx. 8,000 pages
(Letter) 1 2
DR-620:
Approx. 25,000 pages
(Letter) 3
1
Approx. cartridge yield is declared in accordance with ISO/IEC 19752.
2
MFC-8680DN and MFC-8690DW include a High-Yield Toner Cartridge.
3
Drum yield is approximate, and may vary by type of use.
E
207
Ethernet wired network
Network board
model name
NC-6800h type2
LAN
You can connect your machine to a network for Network Printing,
Network Scanning, PC Fax and Remote Setup. 1 2
Support for
Windows® 2000 Professional, Windows® XP,
Windows® XP Professional x64 Edition, Windows Vista ®,
Windows Server® 2003 2, Windows Server ® 2003 x64 Edition 2,
Windows Server® 2008 2
Mac OS X 10.3.9 or greater 3 4
Protocols
Network type
208
IPv4:
ARP, RARP, BOOTP, DHCP, APIPA (Auto IP),
WINS/NetBIOS name resolution, DNS Resolver,
mDNS, LLMNR responder, LPR/LPD,
Custom Raw Port/Port9100, IPP/IPPS,
FTP Client and Server, TELNET Server,
HTTP/HTTPS Server, SSL/TLS,
TFTP Client and Server, SMTP Client, APOP,
POP before SMTP, SMTP AUTH, SNMPv1/v2c/v3,
ICMP, LLTD responder,
Web Services Print, CIFS Client, SNTP, LDAP
(MFC-8690DW and MFC-8890DW), POP3/SMTP
(MFC-8690DW and MFC-8890DW)
IPv6:
(Turned off as default) NDP, RA, DNS resolver,
mDNS, LLMNR responder, LPR/LPD,
Custom Raw Port/Port9100, IPP/IPPS,
FTP Client and Server, TELNET Server,
HTTP/HTTPS server, SSL/TLS,
TFTP Client and Server, SMTP Client, APOP,
POP before SMTP, SMTP AUTH, SNMPv1/v2c/v3,
ICMPv6, LLTD responder,
Web Services Print, CIFS Client, SNTP, LDAP
(MFC-8690DW and MFC-8890DW), POP3/SMTP
(MFC-8690DW and MFC-8890DW)
Ethernet 10/100 BASE-TX Auto Negotiation (Wired LAN)
E
Specifications
Management
utilities 5
BRAdmin Light for Windows® 2000 Professional, Windows® XP,
Windows® XP Professional x64 Edition, Windows Vista®,
Windows Server® 2003, Windows Server® 2003 x64 Edition,
Windows Server® 2008 and Mac OS X 10.3.9 or greater 4
BRAdmin Professional for Windows® 2000 Professional,
Windows® XP, Windows ® XP Professional x64 Edition,
Windows Vista®, Windows Server® 2003,
Windows Server® 2003 x64 Edition and Windows Server® 2008
Web BRAdmin for Windows ® 2000 Professional, Windows® XP,
Windows® XP Professional x64 Edition, Windows Vista®,
E
Windows Server® 2003, Windows Server® 2003 x64 Edition and
Windows Server® 2008
Client computers with a web browser supporting Java.
1
PC Fax Send for Mac
2
Print only via network
3
Mac OS X 10.3.9 or greater (mDNS)
4
For the latest driver updates, visit us at http://solutions.brother.com/
5
BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com/
209
Ethernet wireless network
(MFC-8690DW and MFC-8890DW)
Network board
model name
NC-7600w type2
LAN
You can connect your machine to a network for Network Printing,
Network Scanning, PC Fax and Remote Setup 1 2.
Support for
Windows® 2000 Professional, Windows® XP,
Windows® XP Professional x64 Edition, Windows Vista®,
Windows Server® 2003 2, Windows Server® 2003 x64 Edition 2,
Windows Server® 2008 2
Mac OS X 10.3.9 or greater 3 4
Protocols
Network type
210
IPv4:
ARP, RARP, BOOTP, DHCP, APIPA (Auto IP),
WINS/NetBIOS name resolution, DNS Resolver,
mDNS, LLMNR responder, LPR/LPD,
Custom Raw Port/Port9100, IPP/IPPS,
FTP Client and Server, TELNET Server,
HTTP/HTTPS Server, SSL/TLS,
TFTP Client and Server, SMTP Client, APOP,
POP before SMTP, SMTP AUTH, SNMPv1/v2c/v3,
ICMP, LLTD responder,
Web Services Print, CIFS Client, SNTP, LDAP,
POP3/SMTP
IPv6
(Turned off as default) NDP, RA, DNS resolver,
mDNS, LLMNR responder, LPR/LPD,
Custom Raw Port/Port9100, IPP/IPPS,
FTP Client and Server, TELNET Server,
HTTP/HTTPS server, SSL/TLS,
TFTP Client and Server, SMTP Client, APOP,
POP before SMTP, SMTP AUTH, SNMPv1/v2c/v3,
ICMPv6, LLTD responder,
Web Services Print, CIFS Client, SNTP, LDAP,
POP3/SMTP
IEEE 802.11 b/g (Wireless LAN)
E
Specifications
Management
utilities 5
BRAdmin Light for Windows ® 2000 Professional, Windows® XP,
Windows® XP Professional x64 Edition, Windows Vista®,
Windows Server® 2003, Windows Server® 2003 x64 Edition,
Windows Server® 2008 and Mac OS X 10.3.9 or greater 4
BRAdmin Professional for Windows® 2000 Professional,
Windows® XP, Windows® XP Professional x64 Edition,
Windows Vista®, Windows Server® 2003,
Windows Server® 2003 x64 Edition and Windows Server® 2008
Web BRAdmin for Windows® 2000 Professional, Windows® XP,
Windows® XP Professional x64 Edition, Windows Vista®,
E
Windows Server® 2003,
Windows Server® 2003 x64 Edition and Windows Server® 2008
Client computers with a web browser supporting Java.
1
PC Fax Send for Mac
2
Print only via network
3
Mac OS X 10.3.9 or greater (mDNS)
4
For the latest driver updates, visit us at http://solutions.brother.com/
5
BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com/.
211
Authentication and encryption for wireless users only
Authentication method
E
E
The Brother machine supports the following methods:
„ Open system
Wireless devices are allowed to access the network without any authentication.
„ Shared key
A secret pre-determined key is shared by all devices that will access the wireless network. The
Brother machine uses the WEP keys as the pre-determined key.
„ WPA-PSK/WPA2-PSK
Enables a Wi-FI Protected Access Pre-Shared Key (WPA-PSK/WPA2-PSK), which enables
the Brother wireless machine to associate with access points using TKIP for WPA-PSK or AES
for WPA-PSK and WPA2-PSK (WPA-Personal).
„ LEAP
Cisco LEAP (Light Extensible Authentication Protocol) has been developed by Cisco Systems,
Inc. and enables the Brother wireless product to associate with access points using CKIP
encryptions.
„ EAP-FAST
EAP-FAST (Extensible Authentication Protocol - Flexible Authentication via Secured Tunnel)
has been developed by Cisco Systems, Inc. which uses user ID and password for
authentication, and symmetric key algorithms to achieve a tunneled authentication process.
The Brother machine supports the following inner authentications:
• EAP-FAST/NONE
MS-CHAPv2 is used for Provisioning, and the method of EAP-FAST corresponding to
second phase authentication method.
• EAP-FAST/MS-CHAPv2
Method of EAP-FAST corresponding to CCXv4 that uses MS-CHAPv2 for the inner
method.
• EAP-FAST/GTC
Method of EAP-FAST corresponding to CCXv4 that uses GTC for the inner method.
Encryption methods
Encryption is used to secure the data that is sent over the wireless network. The Brother machine
supports the following encryption methods:
„ WEP
By using WEP (Wired Equivalent Privacy), the data is transmitted and received with a secure
key.
212
E
Specifications
„ TKIP
TKIP (Temporal Key Integrity Protocol) provides per-packet key mixing a message integrity
check and re-keying mechanism.
„ AES
AES (Advanced Encryption Standard) is Wi-Fi authorized strong encryption standard.
„ CKIP
The original Key Integrity Protocol for LEAP by Cisco Systems, Inc.
Network key
E
There are some rules for each security method:
„ Open system/Shared key with WEP
This key is a 64-bit or 128-bit value that must be entered in an ASCII or hexadecimal format.
• 64 (40) bit ASCII:
Uses 5 text characters. e.g.“WSLAN” (this is case sensitive).
• 64 (40) bit hexadecimal:
Uses 10 digits of hexadecimal data. e.g.“71f2234aba”
• 128 (104) bit ASCII:
Uses 13 text characters. e.g.“Wirelesscomms” (this is case sensitive)
• 128 (104) bit hexadecimal:
Uses 26 digits of hexadecimal data. e.g.“71f2234ab56cd709e5412aa2ba”
„ WPA-PSK/WPA2-PSK and TKIP or AES
Uses a Pre-Shared Key (PSK) that is 8 or more characters in length, up to a maximum of 63
characters.
„ LEAP
Uses User ID and Password.
• User ID: less than 64 characters in length.
• Password: less than 32 characters in length.
„ EAP-FAST
Uses User ID and Password.
• User ID: less than 64 characters in length.
• Password: less than 32 characters in length.
213
E
Wireless one-push configuration
E
If your wireless access point supports either SecureEasySetup™, Wi-Fi Protected Setup (PBC 1)
or AOSS™, you can configure the machine easily without knowing your wireless network settings.
By pushing a button on the wireless LAN router / access point and using the menu on the machine,
you can set up the wireless network and security settings. See the User’s Guide for your wireless
LAN router / access point for instructions on how to access one-push mode.
1
Push Button Configuration
Note
Router access points that support SecureEasySetup, Wi-Fi Protected Setup or AOSS™ have
the symbols shown below.
For MFC-8890DW only
214
F
Glossary
F
This is a comprehensive list of features and terms that appear in Brother manuals. Availability of
these features depends on the model you purchased.
ADF (automatic document feeder)
The document can be placed in the ADF
and scanned one page at a time
automatically.
Auto Reduction
Reduces the size of incoming faxes.
Automatic fax transmission
Sending a fax without picking up the
handset of the external telephone or
pressing Hook.
Automatic Redial
A feature that enables your machine to
redial the last fax number after five
minutes if the fax did not go through
because the line was busy.
Backup Print
Your machine prints a copy of every fax
that is received and stored in memory.
This is a safety feature so you will not lose
messages during a power failure.
Batch Transmission
As a cost saving feature, all delayed faxes
to the same fax number will be sent as one
transmission.
Beeper Volume
Volume setting for the beep when you
press a key or make an error.
Broadcasting
The ability to send the same fax message
to more than one location.
Cancel Job
Cancels a programmed print job and
clears the machine’s memory.
CNG tones
The special tones (beeps) sent by fax
machines during automatic transmission
to tell the receiving machine that a fax
machine is calling.
Coding method
Method of coding the information
contained in the document. All fax
machines must use a minimum standard
of Modified Huffman (MH). Your machine
is capable of greater compression
methods, Modified Read (MR), Modified
Modified Read (MMR) and JBIG, if the
receiving machine has the same
capability.
Communication error (or Comm. Error)
An error during fax sending or receiving,
usually caused by line noise or static.
Compatibility group
The ability of one fax unit to communicate
with another. Compatibility is assured
between ITU-T Groups.
Contrast
Setting to compensate for dark or light
documents, by making faxes or copies of
dark documents lighter and light
documents darker.
Delayed Fax
Sends your fax at a specified later time
that day.
Distinctive Ring
A subscriber service purchased from the
telephone company that gives you
another telephone number on an existing
telephone line. The Brother machine uses
the new number to simulate a dedicated
fax line.
Dual Access
Your machine can scan outgoing faxes or
scheduled jobs into memory at the same
time it is sending a fax or receiving or
printing an incoming fax.
215
F
Easy Receive
Enables your machine to respond to CNG
tones if you interrupt a fax call by
answering it.
ECM (Error Correction Mode)
Detects errors during fax transmission
and resends the pages of the fax that had
an error.
Extension telephone
A telephone on the fax number that is
plugged into a separate telephone wall
jack.
External telephone
A telephone that is plugged into the EXT
jack of your machine.
F/T Ring Time
The length of time that the Brother
machine pseudo/double-rings (when the
Receive Mode setting is Fax/Tel) to notify
you to pick up a voice call that it answered.
Fax Forwarding
Sends a fax received into the memory to
another pre-programmed fax number.
Fax Journal
Lists information about the last 200
incoming and outgoing faxes. TX means
Transmit. RX means Receive.
Fax Receive Code
Press this code (l 5 1) when you answer
a fax call on an extension or external
telephone.
Fax Storage
You can store faxes in the memory.
Fax tones
The signals sent by sending and receiving
fax machines while communicating
information.
Fax/Tel
You can receive faxes and telephone
calls. Do not use this mode if you are
using a telephone answering device
(TAD).
216
Fine resolution
Resolution is 203 × 196 dpi. It is used for
small print and graphs.
Gray Scale
The shades of gray available for copying
and faxing photographs.
Group number
A combination of One Touch and
Speed Dial numbers that are stored on a
One Touch key or in a Speed Dial location
for Broadcasting.
Help List
A printout of the complete Menu table that
you can use to program your machine
when you do not have the User’s Guide
with you.
Journal Period
The pre-programmed time period
between automatically printed Fax
Journal Reports. You can print the Fax
Journal on demand without interrupting
the cycle.
LCD (liquid crystal display)
The display screen on the machine that
shows interactive messages during OnScreen Programming and shows the date
and time when the machine is idle.
Manual fax
When you lift the handset of your external
telephone or press Hook so you can hear
the receiving fax machine answer before
you press Start to begin transmission.
Menu mode
Programming mode for changing your
machine’s settings.
OCR (optical character recognition)
The bundled ScanSoft™
PaperPort™ 11SE with OCR or Presto!
PageManager software application
converts an image of text to text you can
edit.
Glossary
One Touch
Keys on the machine’s control panel
where you can store numbers for easy
dialing. You can store a second number
on each key if you press Shift and the
One Touch key together.
Out of Paper Reception
Receives faxes into the machine’s
memory when the machine is out of paper.
Overseas Mode
Makes temporary changes to the fax
tones to accommodate noise and static on
overseas telephone lines.
Paging
This feature enables your machine to call
your pager when a fax is received into its
memory.
Pause
Allows you to place a 3.5 second delay in
the dialing sequence while you are dialing
using the dial pad or while you are storing
One Touch and Speed Dial numbers.
Press Redial/Pause as many times as
needed for longer pauses.
Polling
The process of a fax machine calling
another fax machine to retrieve waiting fax
messages.
Pulse (Canada only)
A form of rotary dialing on a telephone
line.
Real Time Transmission
When memory is full, you can send faxes
in real time.
Remaining Jobs
You can check which programmed fax
jobs are waiting in the memory and cancel
the jobs individually.
Remote Access Code
Your own four-digit code (– – –l) that
allows you to call and access your
machine from a remote location.
Remote Retrieval Access
The ability to access your machine
remotely from a touch tone telephone.
Resolution
The number of vertical and horizontal lines
per inch.
Ring Delay
The number of rings before the machine
answers in Fax Only and Fax/Tel
modes.
Ring Volume
Volume setting for the machine’s ring.
F
Scanning
The process of sending an electronic
image of a paper document into your
computer.
Search
An electronic, alphabetical listing of stored
One Touch, Speed Dial and Group
numbers.
Speed Dial
A pre-programmed number for easy
dialing. You must press
Search/Speed Dial, then enter the threedigit Speed Dial location and press Start
to begin the dialing process.
Station ID
The stored information that appears on
the top of faxed pages. It includes the
sender’s name and fax number.
TAD (telephone answering device)
You can connect an external device or
answering machine to the EXT. jack of
your machine.
Telephone Answer Code
(Fax/Tel mode only)
When the machine answers a voice call, it
pseudo/double-rings. You can pick up at
an extension telephone by pressing this
code (#51).
Tel Index List
A listing of names and numbers stored in
One Touch and Speed Dial memory, in
numerical order.
217
Temporary settings
You can choose certain options for each
fax transmission and copy without
changing the default settings.
Tone
A form of dialing on the telephone line
used for Touch Tone telephones.
Transmission
The process of sending faxes over the
telephone lines from your machine to the
receiving fax machine.
Transmission Verification Report
A report for each transmission, that shows
its date, time and number.
User Settings List
A printed report that shows the current
settings of the machine.
218
G
Index
A
Accessories and supplies .......................... ii
ADF (automatic document feeder)
faxing ....................................................38
using .....................................................20
Answering machine (TAD)
connecting ............................................58
Apple Macintosh
See Software User’s Guide on the
CD-ROM.
Automatic
fax receive ............................................49
easy receive .......................................51
fax redial ...............................................64
B
Broadcasting ............................................41
canceling ...............................................41
setting up groups for .............................69
Brother
accessories and supplies ........................ ii
Brother numbers ...................................... i
Customer Service .................................... i
FAQs (frequently asked questions) ......... i
product support ........................................ i
service centers ......................................... i
warranties .................................... iii, iv, vi
C
Canceling
broadcast in process .............................41
fax jobs in memory ................................47
jobs awaiting redial ...............................47
remote fax options ................................74
Cleaning
corona wire .........................................157
drum unit .............................................158
laser scanner window .........................155
scanner glass ......................................155
Connecting
external TAD (answering machine) .......57
external telephone ................................61
two-line external TAD or telephone ......59
Consumable items .................................160
Control panel overview .............................. 6
ControlCenter2 (for Macintosh)
See Software User’s Guide on the
CD-ROM.
ControlCenter3 (for Windows®)
See Software User’s Guide on the
CD-ROM.
Copy
contrast .......................................... 84, 87
duplex ............................................. 89, 90
Enlarge/Reduce key ............................. 85
enter copy mode .................................. 84
keys .................................................. 7, 85
multiple ................................................. 84
N in 1 (page layout) .............................. 88
out of memory ...................................... 92
quality ................................................... 86
single .................................................... 84
sort (ADF only) ..................................... 86
temporary settings ................................ 85
tray selection ........................................ 92
using ADF ...................................... 86, 88
using scanner glass ....................... 88, 89
Cordless telephone (non-Brother) ........... 61
Cover page .............................................. 42
custom comments ................................ 43
for all faxes ........................................... 43
for next fax only .................................... 43
printed form .......................................... 43
Custom Ringing ....................................... 54
D
Data Ident-A-Call ..................................... 54
Delayed batch transmission .................... 46
Dialing
a pause ................................................ 65
access codes and credit card
numbers ............................................... 70
automatic fax redial .............................. 64
dial prefix .............................................. 29
groups (broadcasting) .......................... 41
manual ................................................. 63
one touch ............................................. 63
restricting dialing .................................. 36
speed dial ............................................. 63
using the Search key ............................ 64
219
G
Direct print ................................................94
Direct key ..............................................95
specification ........................................204
Distinctive Ring
choosing ring pattern ............................56
setting ring pattern ................................56
turning off ..............................................57
Document
how to load ..................................... 20, 21
jam ......................................................145
Drum unit
checking (remaining life) .....................167
cleaning ...................................... 157, 158
replacing .............................................164
Dual access .............................................45
Duplex (2-sided)
copying ........................................... 89, 90
printing
from USB flash memory drive ............96
troubleshooting ...................................146
Duplex key (2-sided) ................... 38, 89, 90
E
EAP-FAST .............................................212
Enlarge/Reduce key .................................85
Envelopes ............................ 12, 14, 17, 18
Equalization ...........................................138
Error messages on LCD ........................139
Comm. Error .......................................139
No Paper .............................................140
Out of Memory ....................................141
Print Unable XX ..................................141
Scan Unable XX ..................................142
Extension telephone, using ......................61
External telephone, connecting ................61
F
Fax codes
changing ........................................ 62, 75
fax receive code ....................................61
remote access code ..............................75
telephone answer code .........................61
Fax forwarding
changing remotely .......................... 76, 77
programming a number .........................71
220
Fax storage ............................................. 72
printing from memory ........................... 53
turning off ............................................. 74
turning on ............................................. 72
Fax, stand-alone
receiving ............................................... 48
at end of conversation ....................... 53
easy receive ...................................... 51
fax forwarding .................................... 77
fax receive stamp .............................. 53
from extension telephone ............ 60, 61
into memory (fax storage) ................. 72
paging ............................................... 72
polling receive ................................... 78
reducing to fit on paper ..................... 52
retrieving from a remote site ........ 76, 77
ring delay, setting .............................. 50
sequential polling .............................. 78
telephone line interference .............. 138
sending ................................................. 38
at end of conversation ....................... 47
broadcasting ...................................... 41
canceling from memory ..................... 47
contrast ............................................. 44
delayed batch .................................... 46
delayed fax ........................................ 46
from ADF ........................................... 38
from memory (dual access) ............... 45
from scanner glass ............................ 39
manual .............................................. 47
overseas ............................................ 46
polled transmit ................................... 79
real time transmission ....................... 45
resolution ........................................... 44
telephone line interference .............. 138
Fax/Tel mode
answering at extension telephones ...... 61
easy receive ......................................... 51
F/T ring time (double-ring) .................... 50
fax receive code ................................... 61
receiving faxes ..................................... 61
ring delay .............................................. 50
telephone answer code ........................ 61
Folio ...................................... 15, 23, 40, 52
G
Gray scale ..................................... 199, 201
Groups for broadcasting .......................... 69
H
HELP ........................................................81
Help List ................................................81
LCD messages ...................................170
Menu Table ................................ 170, 172
using menu keys .................................170
Hook key ............................................. 8, 61
I
Ident-A-Call ..............................................54
Ident-A-Ring .............................................54
J
Jacks
convert to RJ11 jack
triplex adapter ....................................59
EXT
external telephone .............................61
TAD (answering machine) .................57
Jams
document ............................................145
paper ...................................................147
L
Labels ...................................12, 14, 15, 19
LCD (liquid crystal display) ............... 6, 170
contrast .................................................28
Help List ................................................81
M
Machine information
checking remaining life of drum unit and
periodic maintenance parts .................167
page counts ........................................166
status LED ..............................................9
Macintosh
See Software User’s Guide on the
CD-ROM.
Maintenance, routine .............................154
checking the remaining life of drum
unit and periodic maintenance parts ...167
replacing
drum unit ..........................................164
toner cartridge ..................................161
Manual
dialing ................................................... 63
receive ............................................ 48, 49
transmission ......................................... 47
Memory
adding SO-DIMM (option) .................. 120
installing .......................................... 121
storage ............................................... 170
Menu Table ................................... 170, 172
using menu keys ................................ 170
Mode, entering
copy ...................................................... 84
fax ........................................................ 38
scan ........................................................ 7
Multi-line connections (PBX) ................... 60
N
G
N in 1 (page layout) ................................. 88
Network
faxing
See Software User’s Guide on the
CD-ROM.
printing
See Network User’s Guide on the
CD-ROM.
scanning
See Software User’s Guide on the
CD-ROM.
O
One touch
changing ............................................... 68
setting up .............................................. 65
using ..................................................... 63
Out of Memory message .... 47, 92, 97, 141
P
Packing and shipping the machine ........ 168
Page layout (N in 1) ................................. 88
Paging ..................................................... 72
programming your pager number ... 71, 72
221
Paper .............................................. 14, 197
how to load ............................................10
jam ......................................................147
recommended ................................ 14, 16
size ................................................. 15, 23
size of document ........................ 200, 201
tray capacity ..........................................15
type ................................................ 15, 22
PaperPort™ 11SE with OCR
See Software User’s Guide on the
CD-ROM and Help in the PaperPort™
11SE application to access How-to-Guides.
PC Fax
See Software User’s Guide on the
CD-ROM.
Personalized Ring ....................................54
Polling
polled transmit .......................................79
polling receive .......................................78
sequential polling ..................................78
Power failure ..........................................170
Print
difficulties ................................... 122, 126
drivers .................................................202
fax from memory ...................................53
paper jams ..........................................147
quality ......................................... 128, 131
reports ...................................................81
resolution ............................................202
Secure Keys ............................................8
specifications ......................................202
Printing
See Software User’s Guide on the
CD-ROM.
Programming your machine ...................170
Q
Quality
copying ..................................................86
printing ....................................... 128, 131
Quick dial .................................................65
access codes and credit card
numbers ................................................70
broadcasting .........................................41
using groups ......................................41
group dial
changing ............................................68
setting up groups for broadcasting .....69
222
one touch dial
changing ............................................ 68
custom scan profile ........................... 65
setting up ........................................... 65
using .................................................. 63
search ................................................... 64
speed dial
changing ............................................ 68
custom scan profile ........................... 67
setting up ........................................... 67
using .................................................. 63
R
Redial/Pause key ........................64, 65, 70
Reducing
copies ................................................... 85
incoming faxes ..................................... 52
Remote retrieval ...................................... 75
access code ......................................... 75
commands ............................................ 77
getting your faxes ................................. 76
Remote setup
See Software User’s Guide on the
CD-ROM.
Replacing
drum unit ............................................ 164
toner cartridge .................................... 161
Reports .............................................. 80, 81
Fax Journal ........................................... 81
journal period .................................... 81
Help List ............................................... 81
how to print ........................................... 81
Network Configuration .......................... 81
Tel Index List ........................................ 81
Transmission Verification ..................... 80
User Settings ........................................ 81
Resolution
copy .................................................... 200
fax (standard, fine, superfine,
photo) ........................................... 44, 199
print .................................................... 202
scan .................................................... 201
setting for next fax ................................ 44
Resolution key ..................................... 8, 44
Restricted users ...................................... 32
Ring delay, setting ................................... 50
RingMaster .............................................. 54
S
Safety instructions ..................................110
Scanner glass
faxing ....................................................39
using .....................................................21
Scanning
See Software User’s Guide on the
CD-ROM.
Search/Speed Dial key ............... 63, 64, 69
Secure key ................................................. 8
Security
restricting dialing ...................................36
Secure function lock
administrator password ......................30
Public user .........................................31
restricted users ..................................32
Setting lock ...........................................34
Serial number
how to find............... See inside front cover
Service centers ........................................... i
Shipping the machine ............................168
SimpleBiz Fax & Alternate Number
Ringing .....................................................54
Sleep time ................................................27
Smart Ring ...............................................54
Sort ..........................................................86
Speed dial
changing ...............................................68
setting up ..............................................67
using .....................................................63
Status LED ................................................. 9
T
TAD (telephone answering device),
external ....................................... 48, 49, 59
connecting ..................................... 57, 58
recording OGM .....................................58
with two-line jack ...................................59
Teen Ring ................................................54
Telephone line
connections ...........................................58
difficulties ............................................123
interference .........................................138
multi-line (PBX) .....................................60
roll over lines .........................................58
two-line telephone system ....................59
Temporary copy settings ..........................85
Text, entering ........................................ 193
Toner cartridge, replacing ..................... 161
Toner save .............................................. 27
Transparency ..............................10, 12, 14
Tray selection .......................................... 92
Tray use, setting
copy ...................................................... 23
fax ........................................................ 24
print ...................................................... 25
Troubleshooting ..................................... 122
document jam ..................................... 145
error messages on LCD ..................... 139
if you are having difficulty
copy quality ..................................... 126
incoming calls .................................. 125
network ............................................ 128
paper handling ................................ 128
print quality .............................. 128, 131
printing .................................... 122, 126
scanning .......................................... 127
software ........................................... 127
telephone line .................................. 138
maintenance messages on LCD ........ 139
paper jam ........................................... 147
Two-line telephone system ...................... 59
V
Voice Mail ................................................ 54
Volume, setting
beeper .................................................. 25
ring ....................................................... 25
speaker ................................................ 26
W
Warranties
Canada ...................................................vi
Notice-Disclaimer ................................... iii
USA ........................................................iv
Windows®
See Software User’s Guide on the
CD-ROM.
Wireless Network
See Quick Setup Guide and Network
User’s Guide on the CD-ROM.
World Wide Web .........................................i
223
G
EQUIPMENT ATTACHMENT LIMITATIONS
(Canada only)
NOTICE
This product meets the applicable Industry Canada technical specifications.
NOTICE
The Ringer Equivalence Number is an indication of the maximum number of devices allowed to
be connected to a telephone interface. The termination on an interface may consist of any
combination of devices subject only to the requirement that the sum of the RENs of all the devices
does not exceed five.
RESTRICTIONS DE RACCORDEMENT D'ÉQUIPEMENT
(Canada seulement)
AVIS
Ce produit est conforme aux caractéristiques techniques appropriées d’Industrie Canada.
AVIS
L'indice d'équivalence de la sonnerie est une indication du nombre maximal d’appareils qu'il est
permis de brancher sur une interface téléphonique. La terminaison d'une interface peut consister
en n’importe quelle combinaison d’appareils à la condition que la somme des indices
d'équivalence de la sonnerie de tous les appareils ne dépasse pas cinq.
Brother International Corporation
100 Somerset Corporate Boulevard
P.O. Box 6911
Bridgewater, NJ 08807-0911 USA
Brother International Corporation (Canada) Ltd.
1 rue Hôtel de Ville,
Dollard-des-Ormeaux, QC, Canada H9B 3H6
Visit us on the World Wide Web
http://www.brother.com/
These machines are made for use in the USA and Canada only. We cannot recommend using
them overseas because it may violate the Telecommunications Regulations of that country and
the power requirements of your machine may not be compatible with the power available in foreign
countries. Using USA or Canada models overseas is at your own risk and may void your
warranty.
Download PDF