Aastra | REV 06 | Installation guide | Aastra REV 06 Installation guide

6753i IP Phone
Installation Guide
41-001157-06
Rev 00
Software License Agreement
Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a
personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the
Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution
under the terms of this agreement. These programs are confidential and
proprietary, and are protected as such by copyright law as unpublished
works and by international treaties to the fullest extent under the applicable law of the jurisdiction of the Customer. In addition, these confidential
and proprietary programs are works conforming to the requirements of
Section 401 of title 17 of the United States Code. Customer shall not disclose to any third party such confidential and proprietary programs and
information and shall not export licensed Software to any country except in
accordance with United States Export laws and restrictions.
Customer's use of this software shall be deemed to reflect Customer's
agreement to abide by the terms and conditions contained herein. Removal
or modification of trademarks, copyright notices, logos, etc., or the use of
Software on any Equipment other than that for which it is intended, or any
other material breach of this Agreement, shall automatically terminate this
license. If this Agreement is terminated for breach, Customer shall immediately discontinue use and destroy or return to Seller all licensed software
and other confidential or proprietary information of Seller. In no event
shall Seller or its suppliers or licensors be liable for any damages whatsoever (including without limitation, damages for loss of business profits,
business interruption, loss of business information, other pecuniary loss, or
consequential damages) arising out of the use of or inability to use the software, even if Seller has been advised of the possibility of such damages.
Model 6753i IP Phone Installation Guide
iii
Software License Agreement
Customer agrees to not reverse engineer, decompile, disassemble or display Software furnished in object code form. Customer shall not modify,
copy, reproduce, distribute, transcribe, translate or reduce to electronic
medium or machine readable form or language, derive source code without the express written consent of the Seller and its Suppliers, or disseminate or otherwise disclose the Software to third parties. All Software
furnished hereunder (whether or not part of firmware), including all copies
thereof, are and shall remain the property of Seller and its Suppliers and
are subject to the terms and conditions of this agreement. All rights
reserved.
Table of Contents
Software License Agreement.................................................................... iii
Introduction ................................................................................................. 1
Phone Features ........................................................................................
Requirements ...........................................................................................
About This Guide .....................................................................................
Phone Parts ..............................................................................................
1
1
2
3
Key Panel..................................................................................................... 4
Key Description* ......................................................................................... 5
Installation and Setup................................................................................. 7
Direct or Shared Network Connection ................................................... 7
Connecting to the Network and to Power .............................................. 8
Power Adapter.......................................................................................... 8
Connecting a Handset or Headset........................................................ 11
Desk or Wall Installation........................................................................ 11
Inserting the Key Card on your Phone................................................. 15
Customizing your phone.......................................................................... 16
Accessing Your Options via the Phone UI........................................... 17
Accessing Your Options via the Aastra Web UI.................................. 17
Other Phone Features .............................................................................. 19
19
19
20
20
20
21
Model M670i Expansion Modules............................................................ 22
Installing the Expansion Modules ........................................................ 23
Attaching Multiple Expansion Modules ............................................... 25
Troubleshooting Solutions ...................................................................... 26
Limited Warranty....................................................................................... 27
v
Table of Contents
Set Audio ................................................................................................
Adjusting the Volume ............................................................................
Status Lights (LEDs)..............................................................................
Call Timer................................................................................................
Line/Call Appearance Keys ...................................................................
Using a Headset with your Telephone .................................................
Introduction
Congratulations on your purchase of the Model 6753i IP Phone! The 6753i
communicates over an IP Network, allowing you to receive and place calls
in the same manner as a regular business telephone. The 6753i is capable
of supporting the SIP protocol.
Phone Features
•
•
•
•
•
•
•
•
•
•
•
3-line LCD screen
6 top keys: 4 are programmable hard keys
3 call appearance lines with LEDs
Supports up to 9 call lines
Full-duplex speakerphone for handsfree calls
Headset support (modular connector)
Built-in two-port, 10/100 Ethernet ports - lets you share a connection
with your computer
Inline power support (based on 802.3af standard) which eliminates
power adapters.
AC power adapter (included)
Enhanced busy lamp fields*
Set paging*
*Availability of feature dependant on your phone system or service provider.
Requirements
• SIP-based IP PBX system or network installed and running with a SIP
account created for the 6753i phone.
• Access to a Trivial File Transfer Protocol (TFTP), File Transfer Protocol
(FTP), Hypertext Transfer Protocol (HTTP) server, or Hyper Text Transfer Protocol over Secure Sockets Layer (SSL) (HTTPS).
• Ethernet/Fast Ethernet LAN (10/100 Mb)
• Category 5/5e straight through cabling
• Power source
For Ethernet networks that supply in-line power to the
phone (IEEE 802.3af):
-
Introduction
For power, use the Ethernet cable (supplied) to connect from the
phone directly to the network for power. (No 48v AC power
adapter required.)
For Ethernet networks that DO NOT supply power to the phone:
-
For power, use the 48V AC Power Adapter (included) to connect
from the DC power port on the phone to a power source.
or
-
(optional) - For power, use a Power over Ethernet (PoE) power
injector or a PoE switch. A PoE power injector is available as an
optional accessory from Aastra Telecom. Contact your
Administrator for more information.
Model 6753i IP Phone Installation Guide
1
Introduction
About This Guide
This manual describes how to physically set up your new 6753i. Not all
features listed are available by default and some may depend on your
phone system or service provider. Contact your system administrator if you
have any questions on what features and services are available to you
on your system. This guide complements the SIP IP Phone Aastra 6753i,
6755i, 6757i, 6757i CT Administrator Guide and the Aastra Model 6753i User
Guide.
SIP IP Phone Aastra 6753i, 6755i, 6757i, 6757i CT Administrator Guide – is
designed for network administrators, system administrators, developers
and partners who need information on installing this product on an IP
network.
Aastra Model 6753i User Guide – explains the most commonly used IP
telephone features for an end user.
These guides along with release notes, system updates, etc. can be
downloaded from our Web site at www.aastratelecom.com/IPPhones.
2
Model 6753i IP Phone Installation Guide
Phone Parts
When you unpack your phone, you should ensure that you have all of the
following items. If any part is missing, contact the supplier of your phone.
Wall Mount
Drilling Template
asdassa
asdadsda
Telephone
Telephone
Base Desk
Legs
Handset
Power
Adapter
Programmable
Key Card
Wall Mount
Drilling Template
6753i
Installation Guide
(or CD)
Screws and
Anchors for
Wall Mounting
Handset
Cord
Ethernet
Cable
Optional Accessories (Not Included)
Model M670i Expansion Module
Additional Ethernet Cable
(Category 5/5e straight
through cable)
A PoE (Power over Ethernet) inline power injector supplies 48v power to
the 6753i through the Ethernet Cable on pins 4 & 5 and 7 & 8.
Warning: Do not use this PoE inline power injector to power other
devices.
The Model M670i Expansion Module attaches to the right side of the 6753i
phone. This expansion module provides 36 additional softkeys for the
phone. For more information about the expansion module, see the section,
Model M670i Expansion Modules on page page 22.
Model 6753i IP Phone Installation Guide
3
Introduction
PoE
(Power over Ethernet)
Inline Power Injector
Key Panel
Key Panel
6 keys with LEDs (4 are programmable
High quality speakerphone
HAC handset
Goodbye key
Options key
Hold key
Redial Key
Volume control
Navigational keys
3-line LCD screen
Message waiting lamp
Keypad
Speakerphone/headset toggle key
Mute key
3 call appearance lines
4
Model 6753i IP Phone Installation Guide
Key Description*
Keys
Key Description
Goodbye key - Ends an active call. The Goodbye
key also exits an open list, such as the Options List,
without saving changes.
Options key - Accesses options to customize your
phone. Your System Administrator may have
already customized some of your settings. Check
with your System Administrator before changing
the administrator-only options.
Hold key - Places an active call on hold. To retrieve
a held call, press the call appearance button beside
the light that is flashing.
Redial key - Redials up to 100 previously dialed
numbers. Pressing the Redial key twice
simultaneously redials the last dialed number.
Volume control key - Adjusts the volume for the
handset, headset, ringer, and handsfree speaker.
See "Adjusting the Volume" on page 19 for more
information.
Line/Call Appearance key - Connects you to a line
or call. The Aastra 6753i IP phone supports up to 3
line keys.
Mute key - Mutes the microphone so that your
caller cannot hear you (the light indicator flashes
when the microphone is on mute).
Model 6753i IP Phone Installation Guide
5
Key Description*
Handsfree key - Activates Handsfree for making
and receiving calls without lifting the handset.
When the audio mode option is set, this key is used
to switch between a headset and the handsfree
speakerphone. See "Customizing your phone" on
page 16 for more information.
Key Description*
Keys
Key Description
Navigation keys - Pressing the UP and DOWN
arrow keys lets you view different status and text
messages on the LCD display (if there is more than
1 line of status/text messages). These buttons also
let you scroll through menu selections, such as the
Options List.
Pressing the LEFT and RIGHT arrow keys lets you
view the different line/call appearances. While in
the Options List, these keys allow you to exit or
enter the current option. When you are editing
entries on the display, pressing the LEFT arrow key
erases the character on the left; pressing the RIGHT
arrow key sets the option.
Programmable keys - 6 Top Keys: 4 are
programmable hard keys.
Note: Keys 1 and 2 are hardcoded as the SAVE and
DELETE keys, respectively, and cannot be altered.
The following are the default functions for the
programmable keys on the 6753i IP phone:
1 - SAVE
(hardcoded)
2 - DELETE
(hardcoded)
3 - DIRECTORY
4 - CALLERS LIST
5 - TRANSFER
6 - CONFERENCE
Allows you to save numbers
and/or names to the
Directory. Using this key,
you enter the number,
name, and line (or speeddial
key) to record in the
Directory List.
Allows you to delete entries
from the Directory List and
Callers List. (Must enter the
Directory or Callers list and
select an entry, then press
twice to delete entry).
Displays up to 200 names
and phone numbers (stored
in alphabetical order)
Accesses the last 200 calls
received.
Transfers the active call to
another number
Begins a conference call
with the active call.
Note: For more information about programming
keys 3, 4, 5, and 6 to perform specific functions, see
the Aastra 6753i IP Phone User Guide.
*See the Aastra 6753i User Guide for more information about each of these keys.
6
Model 6753i IP Phone Installation Guide
Installation and Setup
The 6753i can be setup to share a network connection with another network
device. Power can be provided by the supplied power adapter or by an
802.3af compliant network power source or with a PoE inline power
injector (optional accessory). If your System Administrator has already
setup your phone, please refer to the 6753i User Guide for call handling
information or contact your System Administrator.
Direct or Shared Network Connection
The phone can be set up as a direct network connection to the Ethernet
wall jack or as a shared network connection as a pass-through if connecting
the phone to a computer or another network device.
Direct Network Connection
Located at the top of the phone are two fully switched 10/100 Mbps
Ethernet cable ports. The port marked with LAN is used to connect the
phone to the network, as well as provide power to your phone (if required).
See "Connecting to the Network and to Power" on page 8 for more
information.
Power Adapter
Connection
Separate
Network
Jack
Ethernet
Cable
Installation and Setup
Network Jack
(if Inline power provided,
do not install the power adapter)
To Network
Power
Adapter
Other Network Devices
Model 6753i IP Phone Installation Guide
7
Installation and Setup
Shared Network Connection
To connect a network device (such as a computer) to the phone, connect an
Ethernet Cable into the network port on the top of the phone marked with
PC. Plug the other end of the Ethernet cable into the network jack on the
network device you are sharing the network connection with.
Power Adapter
Connection
To Other
Network Device
Network Jack
(if Inline power provided,
do not install the power adapter)
To Network
Ethernet
Cables
Power
Adapter
Other Network Devices
Note: The PC jack on the 6753i does not supply inline power onto other network
devices. All Ethernet cables used must be minimum category 5/5e straightthrough cables, such as the cable provided with your phone.
Connecting to the Network and to Power
Power Adapter
Use the power adapter (provided by your System Administrator) with your
phone and plug your phone into a power source.
Inline Power Provided
If your network provides 802.3af compliant in-line power, the phone is
powered through the network.
1. On the top of your phone, connect the Ethernet cable (provided with
your phone) into the network port marked with LAN.
8
Model 6753i IP Phone Installation Guide
2. Plug the other end of the Ethernet Cable directly into the network jack
on the wall.
Ethernet
Cable
Network Jack
(if Inline power provided,
do not install the power adapter)
To Network
Installation and Setup
Model 6753i IP Phone Installation Guide
9
Installation and Setup
Inline Power Not Provided
If your network does not provide 802.3af compliant in-line power, you have to
install the power adapter or the PoE inline power supply (optional accessory).
1. On the top of your phone, connect the Ethernet cable (provided with
your phone) into the network port marked with LAN.
2. On the PoE power injector, plug the other end of the Ethernet cable into
the network jack marked as indicated in the following illustration.
3. On the PoE power injector, connect an additional Ethernet cable into the
network port as indicated in the following illustration.
4. Plug the other end of the Ethernet cable into the network jack on the
wall.
5. Plug the PoE power injector into a power outlet.
PoE
Power injector
(if Inline power or the
power adapter are
not provided)
Ethernet
Cables
To PoE
Network Jack
Power Outlet
To Phone
To Network
Jack
Note: You should connect the power supply to a surge protector or power bar. All
Ethernet cables used must be minimum category 5/5e straight-through
cables, such as the cable provided with your phone.
10 Model 6753i IP Phone Installation Guide
Connecting a Handset or Headset
Handset
Turn the phone over and locate the handset jack marked j. Insert one
end of handset cord into the jack until it clicks into place. Then route the
handset cord through the groove as shown in the illustration below. Attach
the handset to the other end of the handset cord.
To Headset
To Handset
Turn the phone over and locate the headset jack marked f. Insert the
headset cord into the jack until it clicks into place. Then route the headset
cord through the groove as shown in the above illustration.
Desk or Wall Installation
Install on the Desk
The desk installation for the 6753i IP phone consists of two legs that attach
to the back of the phone near the top corners. A total of four different
viewing angles allows users to personalize their phone viewing preference.
1. Attach each leg by inserting the tabs on the leg into the slots on the bottom of the phone. There are three pair of leg slots on each corner of the
phone; each leg uses two pairs (1&2, or 2&3) giving two leg positions
designating different viewing angles. Furthermore, the legs can be
reversed which offer two additional viewing angles.
2. For a higher viewing angle, use the second and third slots from the top.
3. For a lower viewing angle, use the first and second slots from the top.
Model 6753i IP Phone Installation Guide 11
Installation and Setup
Headset (Optional)
Installation and Setup
4. Push the stand towards the phone until it snaps into place.
Three leg slot locations
for customizing the height
of the desk phone.
20.7 deg.
Incline Angle
23.3 deg.
Incline Angle
26.6 deg.
Incline Angle
Total 4 Viewing Angles
12 Model 6753i IP Phone Installation Guide
30.9 deg.
Incline Angle
Install on the Wall
The 6753i IP phone has two pre-drilled wall mounting holes on the back of
the phone.
1. Using the provided wall mount drilling template, locate and mark the
position for the mounting screws on the wall. Depending on the wall
type, you may need to use wall anchors. Both the screws and wall
anchors are included with your phone.
2. Place the wall mount holes on the phone over the screw heads on the
wall and pull down to lock the phone in.
Note: You may wish to purchase a short Ethernet cable from a local supplier for a
wall installation. Also, if 802.3af compliant in-line power is not provided on
your network, and you are installing the 6753i on a wall using a PoE in-line
power injector, you may also wish to use an equivalent flat Ethernet cable
rather than the one provided.
3. In the handset cradle, there is a small clip that sits flush with the cradle
surface. Using a small flathead screwdriver, pull the clip up and remove
it from the phone.
4. With the arms on the clip facing you and the flat side of the clip torwards
the phone, turn the clip 180 degrees and reinsert it back into the clip
cavity in the phone’s cradle.
Model 6753i IP Phone Installation Guide 13
Installation and Setup
Wall Mount Holes
Installation and Setup
5. Push the clip in until it snaps into the slot flush with the surface and only
the legs on the clip are sticking up.
Remove clip, turn 180
degrees, and reinsert
clip.
6. Place the handset into the phone’s cradle, inserting the legs on the clip
into the square hole on the handset. This allows the handset to rest in
the cradle in a vertical position without slipping off when the phone is
installed on the wall.
Clip
Square Hole
on Handset
14 Model 6753i IP Phone Installation Guide
Inserting the Key Card on your Phone
This card contains the label identification spaces for 6 programmable keys.
1. Remove the clear plastic lens from the top front panel of the telephone
by gently pressing down on the lens and sliding upward.
2. Place the card into the programmable key card slot on the top front
panel of the telephone using the indentation of the plastic for alignment.
3. With one hand holding the label card in place, gently slide the clear
plastic lens into the slots at the top of the programmable key panel.
Installation and Setup
Model 6753i IP Phone Installation Guide 15
Customizing your phone
Customizing your phone
There is a list of configuration options, accessed by pressing the
button on the phone. You can also access some of these options via the
Aastra Web UI. The following table indicates the options and the method
you can use to access these options on your phone.
Phone Option
Access from
Phone UI
Access from
Aastra Web UI
Call Forward
Screenname
All Off
All On
Note: The menus that display for Call
Forward are dependant onthe Call
Forward Mode set on the phone.
Default is "Account" mode. See
your Aastra 6753i User Guide for
more information.
Preferences
Tones
Ring Tone
Tone Set
Contrast Level
Speeddial Edit
Live Dialpad
Time Zone
Time and Date
Time Zone
Daylight Savings
Time Format
Date Format
Time Server
Time Server 1
Time Server 2
Time Server 3
Set Time
Set Date
Language
Password
protected
Password
protected
Phone Status
IP&MAC Addresses
LAN Port
PC Port
Firmware Info
User Password
Administrator Menu
Administrator option only.
Password protected.
Restart Phone
Phone Lock
16 Model 6753i IP Phone Installation Guide
Accessing Your Options via the Phone UI
1. Press the Options key
on the phone to enter the options list.
2. To go to an Option, use
and
to scroll through the list, or press the
number corresponding to the Option.
3. Press the Show softkey, the
button, or press the digit number of the
corresponding option to select an option.
4. Use the softkeys to change a selected option.
5. Press the Done softkey at any time to exit the option and save the change.
6. Press the Cancel softkey, the
button, or the Goodbye key N at
any time to exit without saving changes.
Accessing Your Options via the Aastra Web UI
You can use the following procedure to access the phone options using the
Aastra Web UI.
Aastra Web UI
1. Open your web browser, enter the phone’s IP address or host name into
the address field and press <Enter>.
The following logon screen displays.
.
Model 6753i IP Phone Installation Guide 17
Customizing your phone
2. At the prompt, enter your username and password and click
Customizing your phone
The Network Status window displays for the IP phone you are accessing.
Note: For a user, the default user name is “user” and the password field is left blank.
3. You can logout of the Aastra Web UI at any time by clicking Log Off.
The side menu options that display in the Network Status window are
dependant on whether you log in as an Administrator or User. A longer list
of options display in the side menu for an Administrator.
Reference
For more information about using the side menu options in the Aastra Web
UI, see the Aastra Model 6753i IP Phone User Guide or the
Aastra IP Phone Administrator Guide.
18 Model 6753i IP Phone Installation Guide
Other Phone Features
Set Audio
The 6753i allows you to use a handset, a headset, or handsfree to handle
incoming and outgoing calls. The audio mode option provides different
combinations of these three methods to provide maximum flexibility in
handling calls. There are four audio mode options to choose from:
Audio Mode Option Description
This is the default setting. Calls can be made or
received using the handset or handsfree
speakerphone. In handset audio mode, pressing
the
button on the phone switches to
handsfree speakerphone. In Speaker audio mode,
lift the handset to switch to the handset.
Headset
Choose this setting if you want to make or receive
all calls using a handset or headset. Calls can be
switched from the handset to headset by pressing
the
button on the phone. To switch from the
headset to the handset, lift the handset.
Speaker/Headset
Incoming calls are sent to the handsfree
speakerphone first when the
button is
pressed. By pressing the button again, you can
switch back and forth between the handsfree
speakerphone and the headset. At anytime, lifting
the handset switches back to the handset from
either the handsfree speakerphone or the headset.
Headset/Speaker
Incoming calls are sent to the headset first when
the
button is pressed. By pressing the button
again, you can switch back and forth between the
headset and the handsfree speakerphone. At
anytime, lifting the handset switches back to the
handset from either the headset or the handsfree
speakerphone.
Headset Mic Volume
To adjust the headset microphone volume, press Advanced after selecting
the audio option, and then select the Low, Medium, or High volume level.
Adjusting the Volume
Pressing the volume button
speaker, and ringer volume.
adjusts the receiver, headset,
• To adjust the ringer volume, leave the handset in the cradle and press
the volume button
while there is no active call. There are 10
settings for the ringer including Off — the display will temporarily
indicate the current ringer volume setting.
• To adjust the handset volume, lift the handset and press the volume button
while the handset is off hook. The handset will remain at
this volume until it is adjusted again.
Model 6753i IP Phone Installation Guide 19
Other Phone Features
Speaker
Other Phone Features
• To adjust the headset volume, press the volume button
while
the headset is activated (activate the headset by pressing
; ensure
headset audio mode is set). The headset will remain at this volume until
it is adjusted again.
• To adjust the speaker volume, press the volume button
while
the speaker is activated (activate the speaker by pressing
; ensure
handsfree speakerphone audio mode is set). The speaker will remain at
this volume until it is adjusted again.
Status Lights (LEDs)
The speaker LED, beside the
key, and the Message Waiting
Indicator (MWI) LED, on the top right of your phone, provide visual
indications of your phone’s status.
Speaker LED
Speaker LED Status
Description
ON solid
Indicates a call is on Handsfree (speakerphone)
Slow Flash
Indicates you are using the headset.
Rapid Flash
Indicates the call is muted. Press
call off mute.
to take the
Message Waiting Indicator (MWI)
MWI LED Status
Description
Slow Flash
Indicates you have a message(s).
Rapid Flash
Indicates you have an incoming call.
Even Flash
Indicates one or more calls are on hold.
Call Timer
• When you make or answer a call, the Timer shows the elapsed time of
the call.
Line/Call Appearance Keys
The 6753i has 3 hard/line call appearance keys each with a corresponding
status light. Additional line call appearances may also be set up on your
phone as programmable keys.
These line call appearance buttons and lights represent physical lines or
calls for your extension. By pressing a line call appearance button, you
connect to the line or a call it represents. The line call appearance light
indicates the status of that line or call.
When the phone is taken off-hook, the phone will automatically select a
line for you.
Line Call Appearance LED Status
Description
OFF
Indicates idle line or no call
activity
20 Model 6753i IP Phone Installation Guide
Rapid Flash
Indicates ringing on the line.
Slow Flash
Indicates a call is on hold.
For more information about the Line Call Appearance keys, see the
Aastra Model 6753i User Guide.
Using a Headset with your Telephone
The 6753i accepts headsets through the modular jack on the back of the
phone. Contact your telephone equipment retailer or distributor to
purchase a compatible headset. A non-amplified headset is required.
Customers should read and observe all safety recommendations
contained in headset operating guides when using any headset.
Note: For best headset performance, Aastra recommends non-amplified headset
equipped with modular connector.
Making and Receiving Calls using a Headset
1. Ensure that you have selected a headset audio mode by accessing the
Options menu. See the section "Set Audio" on page 19 for detailed
information.
2. Plug the headset into jack.
3. Press the
key to obtain dial tone or answer an incoming call.
Depending on the audio mode selected from the Options menu, dial
tone or an incoming call will be received on either the headset or the
handsfree speakerphone.
4. Press the Nkey to end the call.
Other Phone Features
Model 6753i IP Phone Installation Guide 21
Model M670i Expansion Modules
Model M670i Expansion Modules
The 6753i IP Phone offers an optional Expansion Module that attaches to
the right side of the phone to provide additional softkeys.
The M670i provides 18 softkeys in each column (totaling 36 keys) on the
keypad. Each key provides an LED for indicating call status. The M670i
provides a paper label for convenient key labeling.
The expansion module softkeys support all of the same key types as the
phone’s softkeys and programmable keys. You can configure the softkeys
using the Aastra Web UI only.
For more information about configuring the expansion module softkeys,
see the Aastra 6753i SIP IP Phone User Guide.
22 Model 6753i IP Phone Installation Guide
Installing the Expansion Modules
The M670i Expansion Module connects to the right side of a 6753i IP phone
via an RJ-45 connector and a connector plate.
Connector Plate
RJ-45 Connector
Connecting the Expansion Modules to Your Phone
Use the following procedure to connect the Expansion Modules to your
6753i IP phone.
1. Turn your phone over to show the bottom of the phone.
2. Turn the expansion module over to show the bottom of the module.
3. Connect one end of the RJ-45 cable to the RJ-45 port on the back of your
phone as indicated in the illustration below.
4. Connect the other end of the RJ-45 cable to the RJ-45 port on the back of
the expansion module as indicated in the illustration above.
Model 6753i IP Phone Installation Guide 23
Model M670i Expansion Modules
M670i
Model M670i Expansion Modules
Connector Plate
Screw Holes on
Expansion Module
Connector Plate
Screw Holes on Phone
RJ-45 Cable
Back of Expansion
Module
Back of Phone
5. Line up the screw holes on the connector plate with the screw holes on
the back of the phone.
6. Insert the two screws (included with your expansion module) into the
connector plate holes and secure to the IP Phone.
7. Turn over both units to sit face up on the desk with the expansion module sitting flush against the right side of the phone.
The following example shows the M670i attached to a 6753i IP Phone.
24 Model 6753i IP Phone Installation Guide
Attaching Multiple Expansion Modules
Multiple modules (up to 3 total modules) can be piggy-backed to an IP
phone providing an additional 108 softkeys with M670is. You connect the
additional modules to the right side of an existing module. The following
figure illustrates the addition of multiple M670i modules on the 6755i IP
Phone.
Model 6753i IP Phone Installation Guide 25
Model M670i Expansion Modules
For more information about setting the softkeys, see the Aastra Model
6753i User Guide.
Troubleshooting Solutions
Troubleshooting Solutions
Why is the light not coming on with a new Voice Mail Message?
Your phone system or service provider must provide “Visual” Message
Waiting service for this function to work. Check with your system
administrator for more information.
Why is my handset not working?
Check to ensure that the handset cord is fully connected to both the phone
and handset. See the section "Connecting a Handset or Headset" on
page 11 for information.
Why is my speakerphone not working?
If you press
and the speaker light flashes and you do not hear dial
tone, the Set Audio option has been used to set up the phone for headset
use; press
a second time. If the light goes out, the phone is set up to
be used only with a headset or handset. If the light stays on steady and you
hear dial tone, you can alternate between the speakerphone and the
headset by pressing
. See the section, "Set Audio" on page 19 for
instructions on how to change the Set Audio feature.
Why is my display blank?
Ensure that power is being provided to your phone. If your Network does
not provide Inline power over Ethernet, you can obtain an additional
accessory, the a PoE inline power injector, to provide power over
Ethernet locally to your phone. See the section "Connecting to the
Network and to Power" on page 8 for details.
Why can I only see 1 option when the installer or user guide says
there are more?
The telephone screen will only show 1option at a time. To see more, press
the down arrow button
.
Why does the telephone wobble?
Make sure the cords are routed properly through the back of the phone, as
indicated in the section, "Connecting a Handset or Headset" on page 11.
Check that the leg stands have been properly snapped into place. Since
the legs can be oriented in two different ways and in two different positions
to offer four different phone viewing angles, check that both legs are
oriented in the same direction and in the same position on either side of
the phone.
What is a programmable key?
There are 6 top hard keys (programmable up to 6 functions), located at the
top of the front panel. These are keys that you can set to perform specific
functions and access enhanced services provided by third parties (for
example, XML applications). Refer to your Aastra Model 6753i User Guide.
for more information.
26 Model 6753i IP Phone Installation Guide
Limited Warranty
Aastra Telecom warrants this product against defects and malfunctions during a
one (1) year period from the date of original purchase. If there is a defect or
malfunction, Aastra Telecom shall, at its option, and as the exclusive remedy, either
repair or replace the telephone set at no charge, if returned within the warranty
period.
If replacement parts are used in making repairs, these parts may be refurbished, or
may contain refurbished materials. If it is necessary to replace the telephone set, it
may be replaced with a refurbished telephone of the same design and color. If it
should become necessary to repair or replace a defective or malfunctioning
telephone set under this warranty, the provisions of this warranty shall apply to the
repaired or replaced telephone set until the expiration of ninety (90) days from the
date of pick up, or the date of shipment to you, of the repaired or replacement set,
or until the end of the original warranty period, whichever is later. Proof of the
original purchase date is to be provided with all telephone sets returned for
warranty repairs.
Exclusions
Aastra Telecom does not warrant its telephone sets to be compatible with the
equipment of any particular telephone company. This warranty does not extend to
damage to products resulting from improper installation or operation, alteration,
accident, neglect, abuse, misuse, fire or natural causes such as storms or floods,
after the telephone is in your possession.
Aastra Telecom shall not be liable for any incidental or consequential damages,
including, but not limited to, loss, damage or expense directly or indirectly arising
from the customers use of or inability to use this telephone, either separately or in
combination with other equipment. This paragraph, however, shall not apply to
consequential damages for injury to the person in the case of telephones used or
bought for use primarily for personal, family or household purposes.
This warranty sets forth the entire liability and obligations of Aastra Telecom
with respect to breach of warranty, and the warranties set forth or limited herein
are the sole warranties and are in lieu of all other warranties, expressed or implied,
including warranties or fitness for particular purpose and merchantability.
Should the set fail during the warranty period;
In North America, please call 1-800-574-1611 for further information.
Outside North America, contact your sales representative for return instructions.
You will be responsible for shipping charges, if any. When you return this
telephone for warranty service, you must present proof of purchase.
After Warranty Service
Aastra Telecom offers ongoing repair and support for this product. This service
provides repair or replacement of your Aastra Telecom product, at Aastra
Telecom's option, for a fixed charge. You are responsible for all shipping charges.
For further information and shipping instructions;
In North America, contact our service information number: 1-800-574-1611.
Outside North America, contact your sales representative.
Note: Repairs to this product may be made only by the manufacturer and its authorized
agents, or by others who are legally authorized. This restriction applies during and after
the warranty period. Unauthorized repair will void the warranty.
Model 6753i IP Phone Installation Guide 27
Limited Warranty
Warranty Repair Services
Index
Numerics
MWI (message waiting indicator) 20
6753i line settings 20
N
C
network connection, direct 7
network connection, shared 8
call timer 20
Connecting
Direct Network 7
Handset or Headset 11
Shared Network 8
To Power 8
To the Network 8
customizing your phone 16
O
Optional Accessories 3
P
phone features 1
phone parts 3
PoE 3
power adapter 8
D
R
delete key 6
Requirements 1
E
Ethernet Cable 8
Ethernet wall jack 7
expansion module, M670i 3, 22
expansion, module installing 23
H
Handset, connecting 11
headset mode 19
Headset, connecting 11
headset, making and receiving calls with
21
headset/speaker mode 19
S
save key 6
speaker mode 19
speaker/headset mode 19
Stand Installation 11
V
volume, adjusting 19
W
wall installation 13
warranty, limited 27
Web UI, using 17
I
indicator light 20
inline power 8, 10
Installation 5
installation
desk 11
Installation and Setup 7
Introduction 1, 27
K
key card 15
Key Description 4
L
M
M670i expansion module 3, 22
microphone volume, headset 19
Model 6753i IP Phone Installation Guide Index-1
Index
lights or LEDs
MWI 20
speaker 20
status 20
If you’ve read this owner’s manual and consulted the Troubleshooting section
and still have problems, please visit our Web site at www.aastra.com, or call
1-800-574-1611 for technical assistance.
© Aastra Telecom Inc. 2008 41-001157-06 Rev 00
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