Cisco Small Business

Cisco Small Business
Product Guide
Cisco Small Business
Product Guide
Table of Contents
Cisco Small Business Products and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Cisco Small Business Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Small Business Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Small Business Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Small Business Wireless Access Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Small Business Network Storage Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Small Business Video Surveillance Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Small Business Voice Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Cisco Spam & Virus Blocker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Cisco Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Smart Business Roadmap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Smart Business Communications System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
520 Series Secure Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Integrated Services Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Security Appliances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Mobility Express . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Unified Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Cisco Small Business Support Center Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Technical Support for Cisco Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
2
Cisco Small Business
Product Guide
Cisco Small Business Products and Solutions
Overview
Cisco Small Business Solutions enable small companies to connect employees,
customers, and suppliers – easily, reliably, and affordably. Drawing on a broad
portfolio of Cisco products for small business, local partners deliver and maintain
solutions that meet the needs of individual businesses. As the leader in networking
and communications, Cisco helps small businesses around the world work better.
Cisco Small Business Solutions
Technology small companies trust to help their business succeed.
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
3
Cisco Small Business
Product Guide
Cisco Small Business Products
Cisco Small Business products are ideal for small businesses who want simple products
to meet transactional, point network technology needs. Cisco Small Business products
(including the Linksys Business Series) are part of a complete portfolio of affordably
priced networking products, purpose-built for small businesses – that just work –
delivering basic, reliable connectivity right out of the box.
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
4
Cisco Small Business
Product Guide
Cisco Small Business Switches
Cisco® Small Business switches provide nonblocking, wire-speed switching for
10-, 100-, and 1000-Mb network clients. These switches can be used to replace
the current workgroup hub or switch and to deliver full Gigabit speeds to highrequirement workstations as necessary while continuing to serve other clients at their
current speeds.
The switches can also be used to create a local area network within the business,
with appropriate link speeds for each user’s requirements. Either way, they’re
perfect for graphics, multimedia, and other applications that have to move large
files across the network quickly. In addition, the mini Gigabit Interface Converter
(mini-GBIC) ports enable fiber-optic capability to be implemented easily and
cost-effectively.
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
5
Cisco Small Business
Product Guide
Cisco Small Business Switches
Common Features
•Auto-sensing switched ports with auto MDI/MDI-X crossover detection
•Non-blocking, full duplex, and full wire speeds at each port
•Address Learning and Aging, and Data Flow Control for enhanced
transmission reliability
•Easy-to-use web browser interface and SNMP for quick and easy installation
•Enhanced network options such as link aggregation, Spanning Tree, and
PortFast for VLAN configuration
•Advanced QoS, enabling voice, video, and data traffic to be prioritized
and optimized
•802.1X port authentication and MAC address filtering, bringing network
security down to the switch port level
•Rate limiting, policing, shaping, and multicast support for advanced
traffic management
Propose Cisco Small Business Managed Switches if your customer:
•Must have the ability to configure the network for optimal performance and security
•Needs network bandwidth and performance to keep pace with the soon-to-bedeployed network applications
•Must restrict network access using secure authentication and filtering
mechanisms to prevent critical information from falling into the hands of
unauthorized individuals
•Must have the ability to prioritize video and voice communications, keeping
real-time applications at a consistently high quality no matter how many users
are being served by the network
•Needs PoE capability : PoE versions available, e.g. to power VoIP phones or
Access Points
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
6
Cisco Small Business
Product Guide
Cisco Small Business Managed Switches
Decision Tree Overview
Yes
Gigabit
Ethernet
Switch?
Yes
Stackable
Ethernet
Switch
No
Stackable Gigabit
Ethernet Switches
with PoE
Stackable Fast
Ethernet Switches
with PoE
Yes
Stackable Gigabit
Ethernet Switches
Gigabit
Ethernet
Switch?
No
Yes
Managed
Switches
Stackable Fast
Ethernet Switches
Gigabit Ethernet
Switches with PoE
PoE
Capability?3
Yes
Gigabit
Ethernet
Uplink?2
Yes
No
Gigabit Ethernet
Switches
Fast Ethernet
Switches with PoE
and GE Uplinks
Fast Ethernet
Switches with PoE
PoE
Capability?3
No
Yes
Gigabit
Ethernet
Uplink?2
3
5
48-port GE Switch w/ PoE
+ 4 shared SFP slots
SFE2000P 24-port FE Switch w/ PoE + 2 GE ports
+ 2 shared SFP slots
SFE2010P 48 port FE Switch w/ PoE + 2 GE ports
+ 2 unshared SFP slots
SGE2000 24-port GE Switch + 4 shared SFP slots
SGE2010 48-port GE Switch + 4 shared SFP slots
SFE2000 24-port FE Switch + 2 GE ports
+ 2 shared SFP slots
SFE2010 48-port FE Switch + 2 GE ports
+ 2 unshared SFP slots
SRW2008P
8-port GE Switch with PoE
+ 2 miniGBIC shared5
SRW2008MP 8-port GE Switch with maximum PoE
+ 2 miniGBIC Combo
Fast Ethernet
Switches with
GE Uplinks
SRW2008 8-port GE Switch + 2 miniGBIC shared
SRW2016 16-port GE Switch + 2 miniGBIC shared
SRW2024 24-port GE Switch + 2 miniGBIC shared
SRW2048 48-port GE Switch + 2 miniGBIC shared
SRW224G4P 24-port FE Switch with PoE + 4-port GE uplinks5 + 2 shared SFP slots
SRW248G4P 48-port FE Switch with PoE
+ 4-port GE uplinks5 + 2 shared SFP slots
SRW208P 8-port FE Switch with PoE + 2 GE
+ 2 miniGBIC Combo5
SRW208MP 8-port FE Switch with maximum PoE
+ 2 GE + 2 miniGBIC Combo
SFE1000P 8-port FE Switch w/ PoE +2 GE ports
+ 2 SFP slots - fanless
SRW208G 8-port FE Switch + 1 GE port
+ 1 miniGBIC unshared
SRW224G4 24-port FE Switch + 4 GE ports
+ 2 shared SFP slots
Fast Ethernet
Switches
SRW208 Gigabit Copper and mini-GBIC interfaces provide flexible uplink options
Provides IEEE 802.3af PoE power to IP phones, surveillance cameras, or Wireless Access Points
PoE internal power support 7.5W for all PoE ports or 15.4W on half of the ports
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7
24-port GE Switch with PoE
+ 2 miniGBIC shared5
SRW248G4 48-port FE Switch + 4 GE ports
+ 2 shared SFP slots
No
2
SGE2010P SRW2024P
No
Fast
Ethernet
Switch
24-port GE Switch w/ PoE
+ 4 shared SFP slots
PoE
Capability?3
No
Gigabit
Ethernet
Switch
SGE2000P 8-port FE Switch
Cisco Small Business
Product Guide
Cisco Small Business Managed Switches
Common Features
•Auto-sensing switched ports with auto MDI/MDI-X crossover detection
•Nonblocking, full duplex, and full wire speeds at each port
•Address Learning and Aging, and Data Flow Control for enhanced
transmission reliability
•Easy-to-use web browser interface for quick and easy installation
•Enhanced network options such as link aggregation, Spanning Tree, and
PortFast for VLAN configuration
•Basic QoS, enabling voice, video, and data traffic to be prioritized and optimized
•802.1X port authentication and MAC address filtering, bringing network
security down to the switch port level
Propose Cisco Small Business Smart Switches if your customer:
•Needs a simple way to install, configure, and manage the switches
•Needs to implement highly secure, authenticated network access to keep the
intranets safe from unauthorized users
•Needs to implement quality of service (QoS) capability to prioritize real-time
network traffic
•Is considering deploying IP voice in the near future, which will raise the issue
of network performance, bandwidth, and QoS necessary for high-quality
voice communications
•Needs Power over Ethernet (PoE) capability: PoE versions available, e.g. to power
VoIP phones or Access Points
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
8
Cisco Small Business
Product Guide
Cisco Small Business Smart Switches
Decision Tree Overview
Yes
Gigabit
Ethernet
Switch
Compact
Form
Factor?1
No
Smart
Switches
Yes
Resilient
Clustering
Capability?4
No
Fast
Ethernet
Switch
Desktop Gigabit
Ethernet Switches
SLM2005 5-port GE Switch6
SLM2008 8-port GE Switch6
Rack-mountable
Gigabit Ethernet
Switches
SLM2024 24-port GE Switch
+ 2 shared SFP ports
SLM2048 48-port GE Switch
+ 2 shared SFP ports
Fast Ethernet Switches
with PoE and Resilient
Clustering Capability
Fast Ethernet
Switches with PoE
SLM248G4PS 24-port FE Switch + 4 GE ports
+ 2 shared SFP slots2,5
SLM224P 24-port FE Switch + 2 GE ports
+ 2 shared SFP slots2,5
SLM248P 48-port FE Switch + 2 GE ports
+ 2 shared SFP slots2,5
PoE
Capability?3
No
Yes
Resilient
Clustering
Capability?4
No
Fast Ethernet
Switches with Resilient
Clustering Capability
Fast Ethernet
Switches
4
5
Desktop compact size fits into any environment – includes wall-mount slots
Gigabit Copper and mini-GBIC interfaces provide flexible uplink options
Provides IEEE 802.3af PoE power to IP phones, surveillance cameras, or Wireless Access Points
Capability to manage all units in a switch cluster as one entity and cluster up to 192 ports
PoE internal power support 7.5W for all PoE ports or 15.4W on half of the ports
Example: SLM224P = 12 PoE ports at 7.5W, 6 ports at 15.4W or any combination that does not exceed
the overall power budget
6
Can obtain power from a standard 802.3af PoE switch or from an external AC power outlet
1
2
3
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9
SLM224G4PS 24-port FE Switch + 4 GE ports
+ 2 shared SFP slots2,5
SLM224G4S 24-port FE Switch + 4 GE ports
+ 2 shared SFP slots2
SLM248G4S 48-port FE Switch + 4 GE ports
+ 2 shared SFP slots2
SLM224G 24-port FE Switch + 2 GE ports
+ 2 shared SFP slots2
SLM248G 48-port FE Switch + 2 GE ports
+ 2 shared SFP slots2
Cisco Small Business
Product Guide
Cisco Small Business Unmanaged Switches
Common Features
•Auto-sensing Fast Ethernet and Gigabit Ethernet switched ports with
automatic medium dependent interface (MDI) and MDI crossover (MDI-X)
detection
•Nonblocking, full duplex, and full wire speeds at each port
•Address Learning and Aging, and Data Flow Control for enhanced
transmission reliability
Propose Cisco Small Business Unmanaged Switches if your customer:
•Wants the lowest-cost option to implement a switch
•Has minimal need to control the data flow and manage the network: “I just
want basic connectivity”
•Has a low level of concern about network security: “My router/firewall will
address network security”
•Has minimal expectations of future growth for the network, both in the
technology required and network expansion
•Needs an easy-to-install product
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10
Cisco Small Business
Product Guide
Cisco Small Business Unmanaged Switches
Decision Tree Overview
Yes
Gigabit
Ethernet
Switch
Compact
Form
Factor?1
No
Desktop Gigabit
Ethernet Switches
SD2005 5-port GE Switch
SD2008 8-port GE Switch
Rack-mountable
Gigabit Ethernet
Switches
SR2016 16-port GE Switch
SR2024 24-port GE Switch
+ 2 shared SFP slots
SR2024C 24-port GE Switch
+ 2 shared SFP slots - compact
SD205 5-port FE Switch
SD208 8-port FE Switch
SD216 16-port FE Switch
SR224G 24-port FE Switch + 2 GE ports
+ 2 combo SFP slots
Unmanaged
Switches
Fast
Ethernet
Switch
Compact
Form
Factor?1
Yes
Desktop Fast
Ethernet Switches
No
Yes
Gigabit
Ethernet
Uplink?2
No
Rack-mountable
Fast Ethernet
Switches
Rack-mountable Fast
Ethernet Switches
with GE uplinks
(1) Desktop compact size fits into any environment – includes wall-mount slots
(2) Gigabit Copper and mini-GBIC interfaces provide flexible uplink options
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
11
SR216 16-port FE Switch
SR224 24-port FE Switch
SR224R 24-port FE Switch
(compact and fanless)
Cisco Small Business
Product Guide
Cisco Small Business Products and Solutions
Features Comparison
VLAN
QoS
POE
SNMP
ACL
SSH/
SSL
L3
RPSU
Support
Managed Stackable
Switches
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
Managed Fixed
Switches
Smart Stackable
Switches
Smart Fixed
Switches
Unmanaged
Switches
* RPSU = Redundant Power Supply Unit
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
12
Cisco Small Business
Product Guide
Cisco Small Business Routers
Product Positioning
Cisco Small Business Routers are affordable, highly secure network access devices,
designed and built for small businesses. Perfect for a transactional buyer looking for
a point product to fill a specific need, Cisco Small Business Routers deliver basic,
reliable connectivity right out of the box.
Common Features
Cisco Small Business Routers offer a range of features, including:
•Secure VPN connectivity for remote workers
•Strong security features, including a stateful packet inspection firewall,
encryption, authentication, and access control
•Fast Ethernet ports
•Gigabit Ethernet ports (Cisco RVS4000 and Cisco WRVS4400N)
•WAN link redundancy and load-balancing features (some models)
•Simple, browser-based configuration
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
13
Cisco Small Business
Product Guide
Cisco Small Business Routers
Decision Tree Overview
Yes
Basic
Secure
Access
Wireless
Capability?
No
Yes
Routers
High
Performance
Security
Wireless
Capability?
No
Redundant
WAN
Wireless Routers
for Small Office
WRV210 Wireless-G VPN Router
Routers for
Small Office
RVL200 4-port SSL/IPSec VPN Router
Wireless High
Performance
Security Routers
High Performance
Security Routers
Redundant
WAN Routers
WRVS4400N Wireless-N Gigabit Security VPN Router
RVS4000 4-Port Gigabit Security
VPN Router
RV042
Dual WAN VPN Router
RV082
Dual WAN VPN Router
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14
Cisco Small Business
Product Guide
Cisco Small Business Routers
Features Comparison
RVL200 WRV200 WRV210 RVS4000 WRVS4400N RV042 RV082 RV016
4-port Fast
Ethernet
4-port Fast
Ethernet
4-port Fast
Ethernet
4-port Gigabit
Ethernet
4-port Gigabit
Ethernet
4-port Fast
Ethernet
WAN Connections
(Single or Dual,
FE or GE)
Single
FE WAN
Single
FE WAN
Single
FE WAN
Single
GE WAN
Single
GE WAN
Dual
FE WAN
Dual
FE WAN
Up to 7
FE WAN
Wireless support
No
802.11g
802.11g
No
802.11n
No
No
No
VPN connectivity
SSL and
IPSec
SSL and
IPSec
SSL and
IPSec
SSL and
IPSec
SSL and
IPSec
SSL and
IPSec
SSL and
IPSec
SSL and
IPSec
Maximum VPN
connections
5
10
10
5
5
50
100
100
Advanced SPI
firewall
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Intrusion
Prevention
System (IPS)
No
No
No
Yes
Yes
No
No
No
No
No
No
Yes
Yes
Yes
Yes
Yes
Integrated
Ethernet Switch
Optional Trend
Micro ProtectLink
Gateway Security
Service
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15
8-port Fast 16-port Fast
Ethernet
Ethernet
Cisco Small Business
Product Guide
Cisco Small Business Routers
Routers for Small Office
RVL200
4-port SSL/IPSec VPN Router
WRV210
Wireless-G VPN Router
High Performance Security Routers
RVS4000
4-Port Gigabit Security VPN Router
WRVS4400N
Wireless-N Gigabit Security VPN Router
Redundant WAN Routers
RV042
Dual WAN VPN Router with integrated 4-port FE switch
RV082
Dual WAN VPN Router with integrated 8-port FE switch
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
16
Cisco Small Business
Product Guide
Cisco Small Business Wireless Access Points
Product Positioning
Cisco Small Business Wireless Access Points connect wireless devices to the
wired network with no cabling problems. PoE support makes the access point
easy to install – it can be mounted anywhere, even without ready access to a
power outlet. With appropriate PoE support at the other end, you need to run only
one cable to the access point to deliver both data and power. Of course, you can
also use the included AC adapter if power is available nearby.
Cisco Small Business Wireless-G access points feature RangeBooster
technology that is comparable to standard 802.11g but with nearly twice the range
and with throughput that is up to 35 percent faster and reduces wireless signal
dead spots in offices and other buildings.
Cisco Small Business Wireless-N access points feature multiple-input, multipleoutput (MIMO) technology, which multiplies the effective data rate and utilizes the
inherent signal reflections to increase the range and reduce dead spots in the
wireless coverage area. Cisco Small Business Wireless-N access points are also
backward compatible with Wireless-G (802.11g) and Wireless-B (802.11b) technology.
Common Features
•802.11n wireless access points comply with IEEE draft 802.11n standards and are
backward compatible with 802.11b and 802.11g devices.
•Data rates of up to 54 Mbps in Wireless-G (802.11g) mode or 11 Mbps in
Wireless-B (802.11b) mode are supported.
•RangeBooster technology is a compatible add-on to standard Wireless-G that
increases the wireless network’s range by up to 100 percent and its throughput by
up to 35 percent.
•Standards-based PoE (IEEE 802.3af ) and external AC power are supported.
•Support for Wi-Fi Multimedia (WMM) provides improved QoS over wireless
connections for better video and voice performance.
•Advanced wireless security using Wi-Fi Protected Access (WPA2) with up to
256-bit encryption, and security monitoring gives businesses the visibility and
protection they need.
•Multiple SSIDs with VLAN enable users to create separate, secured networks.
•Wireless exterior access points provide weatherproof housing (NEMA IP53
compliant), internal high-gain antennas, and PoE (only) for safe, simple, exterior
installations.
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17
Cisco Small Business
Product Guide
Cisco Small Business Wireless Access Points
Decision Tree Overview
WAP4410N
Wireless-N Access Point –
with PoE and Advanced Security
Exterior 802.11g
Wireless Access Points
WAP200E
Wireless-G Exterior Access
Point with Power over Ethernet and RangeBooster
Interior 802.11g
Wireless Access Points
WAP200
Wireless-G Access Point with
Power over Ethernet and RangeBooster
WAP2000
Wireless-G Access Point with
Power over Ethernet and RangeBooster
Interior 802.11n
Wireless Access Points
802.1n
Wireless
Wireless
Access
Points
Yes
802.1g
Wireless
Exterior
Installation?
No
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
18
Cisco Small Business
Product Guide
Cisco Small Business Network Storage Systems
Product Positioning
The Cisco Small Business Network Storage Systems are ideal for storing, backing
up, sharing, and archiving critical information. The feature set of the network storage
systems differentiates them from entry-level storage devices, while at the same
time their competitive pricing gives small businesses the opportunity to realize
substantial cost savings when compared with more expensive storage systems.
Unlike other NAS systems, which need to contain operating system software on one
or more hard drives, the Cisco Small Business Network Storage Systems feature a
unique and intelligent chassis containing the Linux operating system that controls it.
This gives the storage system added stability and reliability, as well as the flexibility
to be configured without connected drives and to be reconfigured at any time – even
allowing hot swapping and re-sorting of hard drives to different storage bays.
Common Features NSS4000 and NSS6000 series
•Chassis with four drive bays supporting RAID 0/1/1+Spare/5/5+Spare/10 and file
encryption support
•Advanced data protection and security, with on-disk file encryption via Advanced
Encryption Standard (AES), VLANs, support for Self-Monitoring, Analysis, and
Reporting Technology (SMART) drives, file journaling, global spares, and snapshot
•Dual Gigabit LAN interfaces supporting VLANs and QoS
•Support for Mac/PC (Common Internet File System [CIFS], Linux (Network File
System [NFS]), and FTP clients
•Hard drive trays that provide the flexibility to increase storage capacity and
archive older data
Common Features NSS2000 and NSS3000 series
•Desktop Form Factor
•1 GbE Interface
•Support for Mac/PC (Common Internet File System [CIFS], Linux (Network File
System [NFS]), and FTP clients
•Advanced data protection and security, with on-disk file encryption via Advanced
Encryption Standard (AES), VLANs, SMART Drive Support, File Journaling, Hotswappable drives
•Note: NSS2000 series: 2 Bay System. NSS3000 series: 4 Bay System
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
19
Cisco Small Business
Product Guide
Cisco Small Business Network Storage Systems
Decision Tree Overview
Customizable
Hardware for Network
Storage System
Yes
Network
Storage
System
Support up to
132 concurrent
CIFS users
A single hard drive tray that can
accommodate Cisco approved
vendor SATA hard drives
HDT0004
A set of four hard drive trays
that can accommodate Cisco
approved vendor SATA
hard drives
HDT0250
A single hard drive tray
pre-populated with a
250GB hard drive
HDT0500
A single hard drive tray
pre-populated with a
500GB hard drive
RPS1000
380W Redundant
Power Supply Unit
Pre-configured
Advanced Network
Storage System
NSS6100
4-Bay Advanced Gigabit
Network Storage System
Chassis with 1.0TB RAID
(includes four 250GB SATA
Hard Drives)
Customizable
Advanced Network
Storage System
NSS6000
4-Bay Advanced Gigabit
Network Storage System
Chassis (supports up to 132
concurrent users)
Pre-configured
Network
Storage System
NSS2050
2 Bay Gigabit Network Storage
System Chassis with 500 GB
RAID (includes two 250GB
SATA Hard Drives)
NSS3100
4 Bay Gigabit Desktop Network
Storage System Chassis with
1.0TB RAID (includes four
250GB SATA Hard Drives)
NSS4100
4 Bay Gigabit Network Storage
System Chassis with 1.0TB
RAID (includes four 250GB
SATA Hard Drives)
NSS2000
2 Drive Bay Gigabit Network
Storage System Chassis
NSS3000
4 Drive Bay Gigabit Desktop
Network Storage System Chassis
NSS4000
4 Drive Bay Gigabit Network
Storage System Chassis
Preconfigured?
No
Yes
Support up to
15 concurrent
CIFS users
HDT0000
Preconfigured?
No
Customizable
Network
Storage System
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
20
Cisco Small Business
Product Guide
Cisco Small Business Video Surveillance Cameras
Product Positioning
Cisco Small Business Video Surveillance Cameras provide customizable ways for
small business owners to monitor and protect their companies. These high-quality
solutions can be optimized for many different applications and sites. Each camera
can be quickly mounted using the bracket included in the package. The PVC2300
camera’s compact form factor also enables it to be put inside a protective enclosure
for interior or exterior installations.
Some models can be powered from a PoE switch or power injector via Ethernet
cabling. This feature enables installation near ceilings, on rooftops, or in other places
where power outlets are not available.
Common Features
•Wireless-G Pan/Tilt/Zoom Video Camera sends high-quality live video and audio
through the Internet to a web browser anywhere in the world!
•Capacity to view images even in low light environments
•Automatically sends email alerts with video clips upon motion detection
•Supports up to ten simultaneous remote users and unlimited multicast
•Monitor up to 16 cameras with included software
•The WVC210’s audio capabilities include 2-way Audio, embedded microphone,
external speaker and microphone input ports
WVC210
Wireless-G PTZ Internet Camera with two-way Audio
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
21
Cisco Small Business
Product Guide
Cisco Small Business Video Surveillance Cameras
Common Features for WVC2300 and PVC2300
•Wireless Box camera with interchangeable lenses, and IO ports allow for flexible
installation for multiple applications
•High quality CCD sensor with low light sensitivity and an IR Filter switcher
provides optimal video image under multiple conditions
•Simultaneous dual CODEC provides optimal combination of viewing and
storage of video
•Two-way audio, IP Multicast, 3GPP, and lots of other advanced features make
this solution ideal for Surveillance deployments
WVC2300
Wireless-G High Quality Business Internet Video Camera
with Audio
•Box camera with PoE, interchangeable lenses, and IO ports allow for flexible
installation for multiple applications
•High quality progressive CCD sensor with low light sensitivity and an IR Filter
switcher provides optimal video image under multiple conditions
•Simultaneous dual CODEC provides optimal combination of viewing and
storage of video
•Two-way audio, IP Multicast, 3GPP, and lots of other advanced features make
this solution ideal for Surveillance deployments
PVC2300
Business High Quality Internet Video Camera with two-way Audio and POE
LBAVMS16 Video Monitoring System for 16 Cameras
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
22
Cisco Small Business
Product Guide
Cisco Small Business Voice Systems
Product Positioning
The Cisco Small Business Voice System is a cost-effective way to provide basic
and advanced voice services for the small business. It is designed to enable Voice
over IP (VoIP) for offices with up to 16 IP phones.
The Cisco Small Business Voice System delivers basic, reliable connectivity right
out of the box. Its three major components can be customized to fit most small
business requirements:
•The Cisco SPA9000 Voice System is the call control portion of the system,
providing routing of calls throughout the voice network.
•The Cisco SPA400 Internet Telephony Gateway provides a connection between
the voice network and the public switched telephone network (PSTN). Voice mail
will be provided for the business by the Cisco SAP400.
•Based on the Session Initiation Protocol (SIP), the Cisco Small Business IP
Phones are designed to interoperate in different environments, including a hosted
IP telephony service, an IP private branch exchange (PBX), or a large-scale IP
Centrex deployment.
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
23
Cisco Small Business
Product Guide
Cisco Small Business Voice Systems
Cisco SPA400 Internet Telephony Gateway
The Cisco SPA400 Internet Telephony Gateway features the ability to connect up to
four standard analog telephones lines to a Cisco SPA9000 Voice System network and
includes the additional benefit of an integrated voicemail application. The SPA400
uses multiple analog phone lines and automatically routes calls to and from your
existing PSTN telephone service.
•Functions as a gateway to analog lines for a Cisco SPA9000 Voice System
•Integrates a voicemail application server with up to 32 voicemail accounts
•Perfectly suited to connect up to four analog lines
•Enables users of the Cisco SPA9000 Voice System to leave and play back
voicemail messages
Cisco SPA9000 Voice System
The Cisco Small Business SPA9000 Voice System is so easy to configure that a fully
working system can be set up in minutes. New telephones are automatically detected
and registered when they are connected to the SPA9000. The SPA9000 has an
integrated web server that allows features to be configured using a web browser. The
web server has multiple levels of password-protected access to user- and servicelevel features. Service-level settings may be locked by the Internet telephone service
provider to ensure that they are not inadvertently corrupted. The Internet telephone
service provider also can remotely update the software and settings through a secure
encrypted connection.
Powerful configuration capabilities enable the Cisco SPA9000 to support many
advanced features, such as shared line appearances, hunt groups, call transfer, call
parking, and group paging. With its two FXS ports, the SPA9000 can support traditional
analog devices such as telephones, answering machines, fax machines, and media
adapters. Each SPA9000 device supports up to 16 Cisco Small Business IP Phones.
•IP PBX system with high-end features comparable to traditional large business
voice services
•Supports up to 16 Cisco Small Business IP Phones
•Offers powerful self-configuration capabilities and Setup Wizard
•Works with most Internet telephone service providers
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
24
Cisco Small Business
Product Guide
Cisco Small Business Voice Systems – IP Phones
Decision Tree Overview
Wireless
IP Phone
Wireless
IP Phone
Yes
Voice
Systems
Multi-line
IP Phone
PoE
Connection?
No
Yes
Single-line
IP Phone
PoE
Connection?
No
Multi-line IP Phone
with PoE
SPA942
SPA525G
SPA962
Multi-line IP Phone
without PoE
SPA941
Single-line IP Phone
with PoE
SPA922
Single-line IP Phone
without PoE
SPA901
SPA921
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
25
WIP310
Cisco Small Business
Product Guide
Cisco Small Business Voice Systems – IP Phones
Single-line IP Phone without PoE
SPA901
•Standards based SIP
•Standard Encryption Protocols
•Single line business class IP Phone
•Connects directly to an Internet telephone
service provider or connect to an IP PBX
•Wall mount or table top phone
SPA921
•Single-line business class IP Phone
•Connect directly to an Internet Telephone
Service Provider or connect to an IP PBX
•Standards based SIP
•Standard Encryption Protocols
•Speakerphone, Caller ID, Call Hold, Transfer,
Conferencing, and more
Single-line IP Phone with PoE
SPA922
•Single-line business class IP Phone
•Power over Ethernet 802.3af
•Connect directly to an Internet Telephone Service
Provider or connect to an IP PBX
•Two Ethernet LAN Ports with Integrated Ethernet Switch
•Standards based SIP
•Standard Encryption Protocols
•Speakerphone, Caller ID, Call Hold, Conferencing, and more
•An optional power supply
Multi-line IP Phone without PoE
SPA941
•Two or four line business class IP Phone
•Connect directly to an Internet Telephone Service Provider
or connect to an IP PBX
•Standards based SIP
•Standard Encryption Protocols
•Speakerphone, Caller ID, Call Hold, Transfer,
Conferencing, and more
•High resolution graphical display
*** Cisco Small Business Voice System support Cisco Small Business IP Phones
and other SIP-based IP VoIP devices only
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
26
Cisco Small Business
Product Guide
Cisco Small Business Voice Systems ­– IP Phones
Multi-line IP Phone with PoE
SPA942
•Four-line business class IP Phone
•Power over Ethernet 802.3af
•Connect directly to an Internet Telephone Service
Provider or connect to an IP PBX
•Standards based SIP
•Standard Encryption Protocols
•Two Ethernet LAN Ports with Integrated Ethernet Switch
•Speakerphone, Caller ID, Call Hold, Conferencing, and more
•An optional power supply
SPA525G
•Five-line business class IP Phone
•High resolution 320x240 QVGA color display
•5-button Navigation Key
•Power over Ethernet 802.3af
•Two Ethernet LAN Ports with Integrated Ethernet Switch
•Bluetooth embedded for headset support
•Wireless-G client
•USB 2.0 port
•XML Corporate Directory and Application framework
•Wideband audio (G.722)
SPA962
•Six line business class IP Phone
•Power over Ethernet 802.3af
•Connect directly to an Internet Telephone Service
Provider or connect to an IP PBX
•Two Ethernet LAN Ports with Integrated Ethernet Switch
•Standards based SIP
•Standard Encryption Protocols
•Speakerphone, Caller ID, Call Hold, Conferencing, and more
•Appealing Four Inch, True Color Liquid Crystal Display (LCD)
Wireless IP Phone
WIP310
•802.11b/g wireless LAN access
•64- and 128-bit WEP and WPA Personal wireless encryption modes
•802.11e WiFi multimedia QOS
•Unscheduled Automatic Power Save Delivery
•WiFi auto-connection
•1.8-inch backlit TFT LCD
•Approximately 3-hours of talk time and approximately
50-hours standby time
•Visual and audible ringing notification
*** Cisco Small Business Voice System support Cisco Small Business IP Phones
and other SIP-based IP VoIP devices only
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
27
Cisco Small Business
Product Guide
Cisco Spam & Virus Blocker
The Cisco® Spam & Virus Blocker is a dedicated antispam, antivirus, and
antiphishing security appliance that virtually eliminates email threats right
out of the box.
•Protects small business with award winning tecnhology to catch spam
with very few false positives, the Cisco Spam & Virus Blocker virtually
eliminates spam and other email threats, improving employee productivity.
•Reduces operational costs with simple setup in minutes and continuous
automatic updates
•Stops spam immediately, unlike other products that require time-consuming
manual administration to reach full effectiveness after installation
•Improves employee productivity by virtually eliminating spam
•Enhances the performance of networks, servers, and computers by
helping eliminate unwanted email
•Provides peace of mind with a complete solution including hardware,
software, updates, and product support in a single package
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
28
Cisco Products
Product Guide
Cisco Products
For small and medium-sized businesses who have more sophisticated networking
and communications needs, Cisco products work together in robust, highly
resilient, enterprise-class system solutions to deliver proven performance, flexibility,
and scalability that can grow with the business. Cisco products are backed by
highly experienced partners and unparalleled service and support.
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
29
Cisco Products
Product Guide
Smart Business Roadmap
The Cisco Smart Business Roadmap (Figure 2) is designed to help you improve
the way you sell to your customers. Using the Smart Business Roadmap, you can
elevate the discussion with your customers from point products to the resolution
of business challenges.
CallConnectors, UC applications
Mobility in the workplace
VPNs for business-to-business
Advanced security – ASA
Externally Connected
• Unified Communications (Voice) convergence
• Secure wireless LANs
• VPNs for mobile workers, remote locations, and partners
Business Securely Connected – Internally
• All-in-one system – Smart Business Communications System, voice enabled
• Routing – ISR, voice ready
• Switch – Catalyst modular switch
Foundation
Growth
Optimized
Figure 2. Cisco Smart Business Roadmap: Cisco Solutions
The roadmap enables you to help your customers resolve their business challenges
with a technology strategy. You work with customers to develop a plan that addresses
their current challenges while setting them up for long-term success. The customized
plan is designed to be implemented over time at a pace that is right for the customer,
helping you develop long-term relationships. The implementation of this plan is
broken down into three phases: Foundation, Growth, and Optimized. The Foundation
and Growth phases provide an infrastructure that you can build upon to resolve the
business challenges in the Optimized phase.
The roadmap helps shorten the sales cycle, increase deal size and attachment rate,
and improve customer relationships by enabling you to sell on business challenges
that are resolved through technology: for example, you can sell on value.
Cisco Offerings
Cisco offers a comprehensive line of technology solutions to meet customer needs.
These offerings include routers, switches, security devices, VPNs, wireless LANs,
IP communications solutions, and the software necessary to integrate each element
into a secure, productive, reliable, and easy-to-manage network. The unique Cisco
end-to-end networking solutions enable organizations to communicate, collaborate,
and compete more effectively by providing real-time access to information, enhanced
communications, and improved business processes for today while helping
companies evolve to meet constantly changing business requirements.
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
30
Cisco Products
Product Guide
Smart Business Communications System
The Cisco Smart Business Communications System offers a new way for small
businesses to reach, serve, and retain customers. Having secure access – anytime,
anywhere – to voice, video, and wireless networking enables more effective
and efficient communication with customers and employees. Cisco Unified
Communications solutions give you the right mix of communications, productivity,
and business operations applications, designed to work together so they are easier
to deploy, operate, and manage. The Cisco Smart Business Communications
System lets you integrate your voice, video, and wireless communications in an
affordable, complete system, complemented by award-winning support and easy
financing, all delivered through trusted local partners.
Smart Business Communications System for Small Business
The Cisco Smart Business Communications System supports up to 48 IP phones
and includes multiple components:
•Cisco Unified Communications 500 Series for Small Business
– Wireless integrated option on specific models
•Cisco Catalyst® Express 520 Series Switches
•Cisco 520 Secure Router
•Cisco Mobility Express
– Cisco 521 Wireless Express Access Point
– Cisco 526 Wireless Express Mobility Controller
•System management
– Cisco Configuration Assistant
– Cisco Monitor Director
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
31
Cisco Products
Product Guide
Cisco Switches
Product Positioning
The Cisco® Catalyst® family of fixed-configuration, standalone Ethernet switches
supports enhanced switching services, IP communications, and wireless networking
for small businesses. These switches provide the performance, availability, and
manageability that modern office environments demand, as well as the intelligence to
support state-of-the-art business applications and security services.
Cisco Catalyst switches provide:
•Fast Ethernet and Gigabit Ethernet connectivity to the desktop to deliver superior
application performance
•Power over Ethernet (PoE) to provide 15.4W on all PoE ports
•Different levels of advanced security capabilities, including identity services and
sophisticated access control, to protect critical assets
•Different levels of quality of service (QoS) intelligence to support delay-sensitive IP
voice and video applications and optimize bandwidth in the network
•Redundancy and resiliency features to protect the availability of critical
applications at all times
•Simple, scalable management with the option to use a command-line interface
(CLI) or the GUI-based Cisco Network Assistant with Cisco Smartports interfaces
•Scalability to continually accommodate new applications and services as the
business evolves
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
32
Cisco Products
Product Guide
Cisco Switches
Basic Layer 2 Switches
Common Features
•Fast Ethernet and Gigabit Ethernet in up to 8-, 24-, and 48-port configurations
Catalyst Express 500/520 Series
•Basic security, basic QoS, standard availability, and multicast features (Cisco
Catalyst Express and LAN Lite image for Cisco Catalyst 2960 Series Switches)
•Lower total cost of ownership (TCO) due to scalable and secure network
management and simplified troubleshooting
•Limited lifetime hardware warranty, and software updates at no additional charge
Catalyst 2960 LAN Lite Series
Propose Cisco Basic Layer 2 Switches if your customer:
•Needs a simple, GUI-based interface to manage the network
•Needs a basic level of security and authenticated network access to keep the
network safe from unauthorized users
•Requires basic QoS capability to prioritize real-time network traffic
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
33
Cisco Products
Product Guide
Cisco Switches
Basic Layer 2 Switches
Decision Tree Overview
Gigabit
Ethernet
Switch
Basic
Layer 2
Switches
Gigabit Ethernet
Switches2
Gigabit
Ethernet
Uplink?2
Yes
Fast Ethernet
Switches with PoE
and GE Uplinks
Yes
Fast
Ethernet
Switch
PoE
Capability?1
WS-CE500G-12TC
8-port GE Switch
+ 4 GE SFP ports
WS-CE520G-24TC-K9 24-port GE Switch
+ 2 GE SFP ports
WS-CE500-24LC
24-port FE Switch + 2 GE
SFP ports(only 4 ports are PoE capable)
WS-CE500-24PC-K9
24-port FE Switch with PoE
+ 2 GE SFP ports
(all 24 ports are PoE capable)
WS-CE520-24LC-K9
24-port FE Switch +
2 GE SFP ports (only 4 ports
are PoE capable)
WS-CE520-8PC-K9
8-port FE Switch with PoE
+ 1 GE SFP ports (all 8 ports
are PoE capable)
WS-CE520-24PC-K9
24-port FE Switch with PoE
+ 2 GE SFP ports (all 24 ports
are PoE capable)
No
Yes
Fast Ethernet
Switches with
GE Uplinks
WS-CE500-24TT
WS-CE520-24TT-K9
WS-C2960-8TC-S
WS-C2960-24TC-S
WS-C2960-48TT-S
WS-C2960-48TC-S
24-port FE Switch
+ 2 GE copper ports
24-port FE Switch
+ 2 GE copper ports
8-port FE Switch
+ 1 GE SFP ports
24-port FE Switch
+ 2 GE SFP ports
48-port FE Switch
+ 2 GE copper ports
48-port FE Switch
+ 2 GE SFP ports
Fast Ethernet
Switches
WS-C2960-24S
24-port FE Switch
Gigabit
Ethernet
Uplink?2
No
1
2
Provides IEEE 802.3af PoE power to IP phones, surveillance cameras, or Wireless Access Points
Small Form Factor Pluggable Modules (SFP) provide flexible server connectivity or uplink options as indicated
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
34
Cisco Products
Product Guide
Cisco Switches
Enhanced Layer 2 Switches
Common Features
•Fast Ethernet and Gigabit Ethernet in 8-, 24-, and 48-port configurations
•PoE configurations with up to 15.4W on up to 48 ports
Catalyst 2960 LAN Base Series
•Network control and bandwidth optimization, delivered via advanced QoS, rate
limiting, access control lists (ACLs), IPv6 management, and multicast services
•Enhanced security to protect users and devices from attack via a wide range of
authentication methods, data encryption technologies, and Network Admission
Control support based on users, ports, and MAC addresses (LAN Base image)
•Simplified network availability with features such as Flex Links, Link State Tracking,
and support for a redundant power supply
•Lower TCO due to scalable and secure network management and
simplified troubleshooting
•Limited lifetime hardware warranty, and software updates at no additional charge
Propose Cisco Enhanced Layer 2 Switches if your customer:
•Needs an enhanced level of security and authenticated network access to keep
the intranets safe from unauthorized users
•Requires enhanced QoS capability to prioritize real-time network traffic
•Wants a scalable and simple way for in-house IT staff to configure, optimize, and
troubleshoot the network
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
35
Cisco Products
Product Guide
Cisco Switches
Enhanced Layer 2 Switches
Decision Tree Overview
Compact FE and
GE Switches2
Compact
Switch3
WS-C2960PD-8TT-L 8-port FE Switch
+ 1 GE PoE input port
(no internal power supply)
WS-C2960-8TC-L
8-port FE Switch
+ 1 GE SFP ports
WS-C2960G-8TC-L 7-port GE Switch
+ 1 GE SFP ports
Enhanced
Layer 2
Switches
Gigabit
Ethernet
Switch
Gigabit Ethernet
Switches2
Yes
Fast
Ethernet
Switch
1
2
3
Fast Ethernet
Switches with PoE
and GE Uplinks2
WS-C2960-24LT-L
WS-C2960-24PC-L
WS-C2960-48PST-L
24-port FE Switch + 2 GE SFP ports (only 8 ports
are PoE capable)
24-port FE Switch with PoE
+ 2 GE SFP ports (all 24 ports
are PoE capable)
48-port FE Switch with PoE
+ 2 GE copper + 2 GE SFP
ports (all 48 ports are
PoE capable)
Fast Ethernet
Switches with
GE Uplinks2
WS-C2960-24TT-L
WS-C2960-24TC-L
WS-C2960-48TT-L
WS-C2960-48TC-L
24-port FE Switch
+ 2 GE copper ports
24-port FE Switch
+ 2 GE SFP ports
48-port FE Switch
+ 2 GE copper ports
48-port FE Switch
+ 2 GE SFP ports
PoE
Capability?1
No
WS-C2960G-24TC-L 20-port GE Switch + 4 GE
SFP ports
WS-C2960G-48TC-L 44-port GE Switch
+ 4 GE SFP ports
Provides IEEE 802.3af PoE power to IP phones, surveillance cameras, or Wireless Access Points
Small Form Factor Pluggable Modules (SFP) provide flexible server connectivity or uplink options as indicated
Small Form Factor switches designed with no fan for silent operation and magnet for easy wall or under-the desk mounting
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
36
Cisco Products
Product Guide
Cisco Switches
Layer 2 and Layer 3 Switches
Common Features
•Enterprise-class, fixed-configuration, multilayer switches
•Fast Ethernet and Gigabit Ethernet configurations with 1 Gigabit and
10 Gigabit uplinks
•Support for IEEE 802.3af and Cisco prestandard PoE
•Ability to deploy networkwide intelligent services for converged applications
Catalyst 3560 and 3560E Series
•Enhanced security, advanced quality of service (QoS), and high availability
•Intelligent power management features, providing granular control
•Express Setup and Cisco Network Assistant software for easy deployment
and configuration
•Cisco application-specific integrated circuits (ASICs) for superior hardware and
software integration and innovative features
•Field-replaceable power supply and fan on the Cisco Catalyst 3560E
Series Switches
•Limited lifetime hardware warranty, and software updates at no additional charge
(Catalyst 3650 and 3750; does not include E Series)
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
37
Cisco Products
Product Guide
Cisco Switches
Layer 2 and Layer 3 Switches
Common Features (cont.)
The Cisco Catalyst 3650 Series Switches are available with either the IP Base or
IP Services software images and can be upgraded to the Advanced IP Services
software image
•The IP Base software includes advanced QoS, rate limiting, ACLs, and basic
routing and IPv6 functionality.
•The IP Services software provides a richer set of enterprise-class features,
including advanced hardware-based IP unicast and IP multicast routing as well
as policy-based routing (PBR).
•The Advanced IP Services software includes support for IPv6 routing and IPv6 ACLs
Propose Cisco Layer 2 and Layer 3 Switches if your customer:
•Needs high-performance IP routing in every switch to maximize network
scalability and availability
•Requires a superior level of security and QoS to secure and prioritize network traffic
•Plans to support Gigabit Ethernet to the desktop for high-performance
workstations with 10 Gigabit Ethernet uplinks
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
38
Cisco Products
Product Guide
Cisco Switches
Layer 2 and Layer 3 Switches
Decision Tree Overview
Yes
Gigabit Ethernet Switches w/
PoE, 10 GE Uplinks & Enhanced
IP Services Software
Enhanced
IP Services
Software?3
Yes
GE Switch
with 10GE
Uplinks4
PoE
Capability?1
No
Gigabit Ethernet
Switches with
PoE & 10 GE Uplinks
No
Layer 2
and Layer 3
Switches
Yes
Gigabit Ethernet Switches
w/ GE Uplinks & Enhanced
IP Services Software2
Enhanced
IP Services
Software?3
Cont.
No
Gigabit Ethernet
Switches with
10 GE Uplinks2
Provides IEEE 802.3af PoE power to IP phones, surveillance cameras, or Wireless Access Points
Small Form Factor Pluggable Modules (SFP) provide flexible server connectivity or uplink options as indicated
3
Small Form Factor switches designed with no fan for silent operation and magnet for easy wall or under-the desk mounting
4
Cisco TwinGig converter module can be used for migrating uplinks from Gigabit Ethernet to 10 Gigabit Ethernet
1
2
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
39
WS-C3560E-24PD-E 24-port GE Switch with
PoE + 2 X2-based 10 GE
ports with IP Service image
WS-C3560E-48PD-E 48-port GE Switch with
PoE + 2 X2-based 10
GE ports with IP Service
image (only 24 ports are
PoE capable)
WS-C3560E-48PD-EF 48-port GE Switch with
PoE + 2 X2-based 10 GE
ports with IP Service
image (all 48 ports are
PoE capable)
WS-C3560E-24PD-S
24-port GE Switch with
PoE + 2 X2-based 10 GE
ports with IP Base image
WS-C3560E-48PD-S
48-port GE Switch with
PoE + 2 X2-based 10 GE
ports with IP Base image
(only 24 ports are
PoE capable)
WS-C3560E-48PD-SF
48-port GE Switch with
PoE + 2 X2-based 10 GE
ports with IP Base image
(all 48 ports are
PoE capable)
WS-C3560E-24TD-E 24-port GE Switch + 2
X2-based 10 GE ports
with IP Service image
WS-C3560E-48TD-E 48-port GE Switch
+ 2 X2-based 10 GE
ports with IP Service image
WS-C3560E-12SD-E 12-port SFP-based
1 Gigabit Switch
+ 2 X2-based 10 GE ports with IP Service image
WS-C3560E-12D-E 12-port X2-based
10 GE Switch
with IP Service image
WS-C3560E-24TD-S 24-port GE Switch
+ 2 X2-based 10 GE ports with IP Base image
WS-C3560E-48TD-S 48-port GE Switch
+ 2 X2-based 10 GE ports with IP Base image
WS-C3560E-12SD-S 12-port SFP-based
1 Gigabit Switch + 2 X2-based 10 GE ports with IP Base image
WS-C3560E-12D-S 12-port X2-based 10 GE
Switch with IP Base image
Cisco Products
Product Guide
Cisco Small Business Products and Solutions
Layer 2 and Layer 3 Switches
Decision Tree Overview (cont.)
Cont.
Yes
Enhanced
IP Services
Software?3
Yes
No
Layer 2
and Layer 3
Switches
Gigabit
Ethernet
Switch
Gigabit Ethernet
Switches with
PoE & GE Uplinks
PoE
Capability?1
No
Yes
Enhanced
IP Services
Software?3
No
Yes
Enhanced
IP Services
Software?3
Yes
Fast
Ethernet
Switch
Gigabit Ethernet Switches w/
PoE, GE Uplinks & Enhanced
IP Services Software
PoE
Capability?1
No
No
Yes
Enhanced
IP Services
Software?3
No
Gigabit Ethernet Switches
w/ GE Uplinks & Enhanced
IP Services Software2
Gigabit Ethernet
Switches with
GE Uplinks2
Fast Ethernet Switches w/
PoE, GE Uplinks & Enhanced
IP Services Software2
Fast Ethernet
Switches with
PoE & GE Uplinks2
Fast Ethernet Switches
w/ GE Uplinks & Enhanced
IP Services Software2
Fast Ethernet
Switches with
GE Uplinks2
Provides IEEE 802.3af PoE power to IP phones, surveillance cameras, or Wireless Access Points
2
Small Form Factor Pluggable Modules (SFP) provide flexible server connectivity or uplink options as indicated
3
Small Form Factor switches designed with no fan for silent operation and magnet for easy wall or under-the desk mounting
4
Cisco TwinGig converter module can be used for migrating uplinks from Gigabit Ethernet to 10 Gigabit Ethernet
1
WS-C3560G-24PS-E 24-port GE Switch with PoE + 4 GE SFP ports with IP Service image
WS-C3560G-48PS-E 48-port GE Switch with
PoE + 4 GE SFP ports with IP Service image
WS-C3560G-24PS-S 24-port GE Switch with
PoE + 4 GE SFP ports with
IP Base image
WS-C3560G-48PS-S 48-port GE Switch with
PoE + 4 GE SFP ports with
IP Base image
WS-C3560G-24TS-E 24-port GE Switch
+ 4 GE SFP ports with IP Service image
WS-C3560G-48TS-E 48-port GE Switch +
4 GE SFP ports with IP
Service image
WS-C3560G-24TS-S 24-port GE Switch
+ 4 GE SFP ports with IP Base image
WS-C3560G-48TS-S 48-port GE Switch
+ 4 GE SFP ports with IP Base image
WS-C3560-24PS-E 24-port FE Switch with PoE
+ 2 GE SFP ports with
IP Service image
WS-C3560-48PS-E WS-C3560-8PC-S
48-port FE Switch with PoE
+ 4 GE SFP ports with IP
Service image
Compact 8-port FE Switch
with PoE + 1 GE SFP ports
with IP Base image
WS-C3560-12PC-S
12-port FE Switch with PoE
+ 1 GE SFP ports with IP
Base image
WS-C3560-24PS-S
24-port FE Switch with
PoE + 2 GE SFP ports with
IP Base image
WS-C3560-48PS-S
48-port FE Switch with
PoE + 4 GE SFP ports with
IP Base image
WS-C3560-24TS-E 24-port FE Switch
+ 2 GE SFP ports with
IP Service image
WS-C3560-48TS-E 48-port FE Switch + 4 GE
SFP ports with IP
Service image
WS-C3560-24TS-S
24-port FE Switch
+ 2 GE SFP ports with IP
Base image
WS-C3560-48TS-S
48-port FE Switch
+ 4 GE SFP ports with IP
Base image
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
40
Cisco Products
Product Guide
Cisco Switches
Layer 2 and Layer 3 Switches with Stacking
Common Features
•Enterprise-class, fixed configuration, multilayer switching line
•Fast Ethernet and Gigabit Ethernet configurations with 1 Gigabit and
10 Gigabit uplinks
•Support for IEEE 802.3af and Cisco prestandard PoE
Catalyst 3750 and 3750E Series
•Ability to deploy networkwide intelligent services for converged applications
•Enhanced security, advanced quality of service (QoS), and high availability
•Intelligent power management features, providing granular control
•Express Setup and Cisco Network Assistant software for easy deployment
and configuration
•Cisco ASICs for superior hardware and software integration, and
innovative features
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
41
Cisco Products
Product Guide
Cisco Switches
Layer 2 and Layer 3 Switches with Stacking
Common Features (cont.)
The Cisco Catalyst 3750 is available with either the IP Base or IP Services software
images and can be upgraded to the Advanced IP Services software image.
•The IP Base software includes advanced QoS, rate limiting, ACLs, and basic
routing and IPv6 capability.
•The IP Services software provides a richer set of enterprise-class features,
including advanced hardware-based IP unicast and IP multicast routing as
well as PBR.
•The Advanced IP Services software includes support for IPv6 routing and
IPv6 ACLs.
Propose Cisco Layer 2 and Layer 3 Switches with stacking capability
if your customer:
•Needs high-performance IP routing in every switch to maximize network
scalability and higher availability
•Requires a superior level of security and QoS to secure and prioritize network traffic
•Plan to support Gigabit Ethernet to the desktop for high-performance
workstations with 10 Gigabit Ethernet uplinks
•Wants a unified, highly resilient switching system to maximize availability and
simplify management
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
42
Cisco Products
Product Guide
Cisco Switches
Layer 2 and Layer 3 Switches with Stacking
Decision Tree Overview
Yes
Gigabit Ethernet Switches w/
PoE, 10 GE Uplinks & Enhanced
IP Services Software
Enhanced
IP Services
Software?3
WS-C3750E-24PD-E 24-port GE Switch
with PoE + 2 X2-based
10 GE ports with IP
Service image
WS-C3750E-48PD-E 48-port GE Switch
with PoE + 2 X2-based
10 GE ports with IP
Service image (only 24
ports are PoE capable)
WS-C3750E-48PD-EF48-port GE Switch
with PoE + 2 X2-based
10 GE ports with IP
Service image (all 48
ports are PoE capable)
Yes
GE Switch
with 10GE
Uplinks4
PoE
Capability?1
No
Gigabit Ethernet
Switches with
PoE & 10 GE Uplinks
WS-C3750E-24PD-S
24-port GE Switch
with PoE + 2 X2-based
10 GE ports with IP
Base image
WS-C3750E-48PD-S
48-port GE Switch
with PoE + 2 X2-based
10 GE ports with IP
Base image (only 24
ports are PoE capable)
WS-C3750E-48PD-SF48-port GE Switch
with PoE + 2 X2-based
10 GE ports with IP
Base image (all 48
ports are PoE capable)
Layer 2 and
Layer 3 Switches
with Stacking
No
Yes
Gigabit Ethernet Switches
w/ GE Uplinks & Enhanced
IP Services Software2
Enhanced
IP Services
Software?3
WS-C3750E-24TD-E 24-port GE Switch + 2
X2-based 10 GE ports
with IP Service image
WS-C3750E-48TD-E 48-port GE Switch + 2
X2-based 10 GE ports
with IP Service image
Cont.
No
Gigabit Ethernet
Switches with
10 GE Uplinks2
Provides IEEE 802.3af PoE power to IP phones, surveillance cameras, or Wireless Access Points
Small Form Factor Pluggable Modules (SFP) provide flexible server connectivity or uplink options as indicated
Small Form Factor switches designed with no fan for silent operation and magnet for easy wall or under-the desk mounting
4
Cisco TwinGig converter module can be used for migrating uplinks from Gigabit Ethernet to 10 Gigabit Ethernet
1
2
3
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
43
WS-C3750E-24TD-S 24-port GE Switch + 2
X2-based 10 GE ports
with IP Base image
WS-C3750E-48TD-S 48-port GE Switch + 2
X2-based 10 GE ports
with IP Base image
Cisco Products
Product Guide
Cisco Switches
Layer 2 and Layer 3 Switches with Stacking
Decision Tree Overview (cont.)
Cont.
Yes
Enhanced
IP Services
Software?3
Yes
Layer 2 and
Layer 3 Switches
with Stacking
Gigabit
Ethernet
Switch
PoE
Capability?1
No
Yes
No
Gigabit Ethernet Switches w/
PoE, GE Uplinks & Enhanced
IP Services Software
Gigabit Ethernet
Switches with
PoE & GE Uplinks
Gigabit Ethernet Switches
w/ GE Uplinks & Enhanced
IP Services Software2
Enhanced
IP Services
Software?3
WS-C3750G-24PS-E 24-port GE Switch with PoE + 4
GE SFP ports with IP Service image
WS-C3750G-48PS-E 48-port GE Switch with PoE + 4
GE SFP ports with IP Service image
WS-C3750G-24PS-S
24-port GE Switch with PoE + 4
GE SFP ports with IP Base image
WS-C3750G-48PS-S 48-port GE Switch with PoE + 4
GE SFP ports with IP Base image
WS-C3750G-24T-E 24-port GE Switch with IP Service
image (no SFP ports)
WS-C3750G-24TS-E 24-port GE Switch + 4 GE SFP ports with IP Service image
WS-C3750G-48TS-E 48-port GE Switch + 4 GE SFP ports with IP Service image
No
Gigabit Ethernet
Switches with
GE Uplinks2
WS-C3750G-12S-E 24-port SFP-based 1 Gigabit Switch with IP Service image
(no copper ports)
WS-C3750G-24T-S
24-port GE Switch with IP
Base image (no SFP ports)
WS-C3750G-24TS-S
24-port GE Switch + 4 GE
SFP ports with IP Base image
WS-C3750G-48TS-S 48-port GE Switch + 4 GE
SFP ports with IP Base image
WS-C3750G-12S-S
Yes
Yes
Fast
Ethernet
Switch
WS-C3750G-12S-SD Same as WS-C3750G
12S-S with DC power supply
WS-C3750-24PS-E 24-port FE Switch with PoE + 2 GE
SFP ports with IP Service image
WS-C3750-48PS-E 48-port FE Switch with PoE + 4 GE
SFP ports with IP Service image
WS-C3750-24PS-S
24-port FE Switch with PoE + 2
GE SFP ports with IP Base image
WS-C3750-48PS-S
48-port FE Switch with PoE + 4
GE SFP ports with IP Base image
Fast Ethernet Switches
w/ GE Uplinks & Enhanced
IP Services Software2
WS-C3750-24TS-E 24-port FE Switch + 2 GE SFP
ports with IP Service image
WS-C3750-48TS-E 48-port FE Switch + 4 GE SFP
ports with IP Service image
Fast Ethernet
Switches with
GE Uplinks2
WS-C3750-24TS-S
24-port FE Switch + 2 GE
SFP ports with IP Base image
WS-C3750-48TS-S
48-port FE Switch + 4 GE
SFP ports with IP Base image
WS-C3750-24FS-S
24-port 100Base-FX Switch
+ 2 GE SFP ports with IP
Base image
Fast Ethernet Switches w/
PoE, GE Uplinks & Enhanced
IP Services Software2
Enhanced
IP Services
Software?3
No
12-port SFP-based 1
Gigabit Switch with IP Base image (no copper ports)
Fast Ethernet
Switches with
PoE & GE Uplinks2
PoE
Capability?1
No
Yes
Enhanced
IP Services
Software?3
No
Provides IEEE 802.3af PoE power to IP phones, surveillance cameras, or Wireless Access Points
Small Form Factor Pluggable Modules (SFP) provide flexible server connectivity or uplink options as indicated
Small Form Factor switches designed with no fan for silent operation and magnet for easy wall or under-the desk mounting
4
Cisco TwinGig converter module can be used for migrating uplinks from Gigabit Ethernet to 10 Gigabit Ethernet
1
2
3
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
44
Cisco Products
Product Guide
Cisco 500 Series Secure Routers
Product Positioning
Cisco 500 Series Secure Routers combine advanced security, Internet access,
VPN connectivity, and optional wireless networking in a single, easy-to-use device.
Designed to provide security services for the Cisco Smart Business Communications
System, the Cisco 500 Series Secure Routers are deployed and managed using Cisco
Configuration Assistant.
Common Features
Cisco 500 Series Secure Routers offer:
• Advanced security, including advanced firewall, intrusion prevention system (IPS),
and application inspection, and control
• IP Security (IPsec) and SSL VPN
• Network edge (DMZ) and guest access (802.1X) routing
• Dynamic routing
• Choice of WAN connectivity (asymmetric DSL 2 [ADSL2], ADSL2+, Fast Ethernet)
• QoS support for smooth voice and video communications
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
45
Cisco Products
Product Guide
Cisco 500 Series Secure Routers
Cisco 520 Secure Routers
SR520-FE-K9
4-port Cisco Secure Router 520, Fast Ethernet WAN
SR520-ADSL-K9
4-port Cisco Secure Router 520, ADSL over IDSN WAN
SR520-ADSLI-K9
4-port Cisco Secure Router 520, ADSL over POTS WAN
Cisco 520 Wireless Secure Routers
SR520W-FE-K9
4-port Cisco Wireless Secure Router 520,
Fast Ethernet WAN, 802.11b/g compliant
SR520W-ADSL-K9
4-port Cisco Wireless Secure Router 520,
ADSL over POTS WAN, 802.11b/g compliant
SR520W-ADSLI-K9
4-port Cisco Wireless Secure Router 520,
ADSL over ISDN WAN, 802.11b/g compliant
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
46
Cisco Products
Product Guide
Cisco Integrated Services Routers
Fixed-Configuration Integrated Services Routers
Common Features
•Integrated services: Cisco 800 and 1800 Series fixed-configuration integrated
services routers combine Internet access, security, and optional wireless services
at broadband speeds in a single, highly secure device.
•Security: Advanced security features, even on basic models. Cisco 850, 860, and
880 Series routers can include stateful firewall and IPsec VPN capabilities. Cisco
870, 880, and 1800 Series routers can add inline IPS, URL filtering, Dynamic
Multipoint VPN (DMVPN), Group Encrypted Transport VPN (GET VPN), and SSL
VPN capabilities.
•Reliability: Wide range of advanced routing features helps ensure reliable
connections across a variety of WAN access methods. Additional features include
integrated switch ports (optional PoE ) and wireless.
•Manageability: Telnet, Simple Network Management Protocol (SNMP version 3), CLI,
and HTTP management, as well as device management through the Cisco Router
and Security Device Manager (SDM).
•Secondary WAN: Available in the Cisco 880 and 1800 Series.
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
47
Cisco Products
Product Guide
Cisco Integrated Services Routers
Fixed-Configuration Integrated Services Routers
Decision Tree Overview
Yes
Basic
Security
Wireless Router
Wireless
Capability?
CISCO851W Cisco Ethernet to Ethernet
Wireless Router
CISCO857W Cisco ADSL Wireless Router
CISCO861W Cisco Ethernet to Ethernet
Wireless Router
CISCO851
Wired Router
No
Yes
No
802.11a/b/g Wireless
Router with
Advanced Security
Yes
Advanced
Security
Wireless
Capability?
Cisco ADSL Router
CISCO861
Cisco Ethernet to Ethernet Router
CISCO881W
Cisco Ethernet to Ethernet
Wireless Router
CISCO888W
Cisco G.SHDSL Wireless Router
CISCO888GW Cisco G.SHDSL Wireless Router
with 3G
802.11n
Support?
FixedConfiguration
ISR
802.11n Wireless
Router with
Advanced Security
Cisco Ethernet to Ethernet Router
CISCO857
No
Wired Router with
Advanced Security
CISCO871W
Cisco Ethernet to Ethernet
Wireless Router
CISCO876W
Cisco ADSL over ISDN
Wireless Router
CISCO877W
Cisco ADSL Wireless Router
CISCO878W
Cisco G.SHDSL Wireless Router
CISCO1801
Cisco ADSL over POTS
Wireless router
CISCO1802 Cisco ADSL over ISDN
Wireless router
CISCO1803 Cisco G.SHDSL Wireless router
CISCO1811 Cisco security Wireless router
with dual 10/100 WAN ports, and
V.92 analog modem backup
CISCO871
Cisco Ethernet to Ethernet Router
CISCO876
Cisco ADSL over ISDN Router
CISCO877
Cisco ADSL Router
CISCO878
Cisco G.SHDSL Router
CISCO881
Cisco Ethernet to Ethernet Router
CISCO888
Cisco G.SHDSL Router with
ISDN backup
CISCO888G Cisco G.SHDSL Router with 3G
CISCO1801 Cisco ADSL over POTS router
CISCO1802 Cisco ADSL over ISDN router
CISCO1803 Cisco G.SHDSL router
CISCO1811 Cisco security router with dual
10/100 WAN ports, and V.92 analog
modem backup
CISCO1812 Security router with dual 10/100 WAN
ports, and ISDN S/T backup
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
48
Cisco Products
Product Guide
Cisco Integrated Services Routers
Features Comparison
851
857
861
871
876,
877,
878
881,
888
1801,
1802,
1803
1811,
1812
Multiple concurrent
services
Yes
Yes
Yes
Yes
Yes
Yes
Broadbandspeed
delivery
Broadbandspeed
delivery
Advanced security
• Stateful
firewall
• 3DES/AES
IPsec
• Stateful
firewall
• 3DES/AES
IPsec
• Stateful
firewall
• 3DES/AES
IPsec
• Stateful
firewall
• 3DES/AES
IPsec and
SSL VPN
encryption
• IPS
• GET VPN
• Stateful
firewall
• 3DES/AES
IPsec and
SSL VPN
encryption
• IPS
• GET VPN
• Stateful
firewall
• 3DES/AES
IPsec and
SSL VPN
encryption
• IPS
• GET VPN
• Stateful
firewall
• 3DES/AES
IPsec and
SSL VPN
encryption
• IPS
• GET VPN
• Stateful
firewall
• 3DES/AES
IPsec and
SSL VPN
encryption
• IPS
• GET VPN
Integrated switching
4-port
10/100 Mbps
managed
LAN switch
4-port
10/100 Mbps
managed
LAN switch
4-port
10/100
Mbps
managed
LAN switch
with VLAN
support
4-port
10/100 Mbps
managed
LAN switch
with DMZ
ports
4-port
10/100 Mbps
managed
LAN switch
with DMZ
ports
4-port
10/100 Mbps
managed
LAN switch
with VLAN
support
8-port
10/100
Mbps
managed
LAN switch
with DMZ
ports
8-port
10/100 Mbps
managed
LAN switch
with DMZ
ports
–
–
External
External
Integrated
PoE option
Wireless option
Secondary WAN ports
802.11b/g
with one
fixed
antenna
802.11b/g
with one
fixed
antenna
No
No
802.11g/n
802.11b/g
with
replaceable
antennas
802.11b/g
with
replaceable
antennas
802.11g/n
No
No
Yes
802.11a/b/g
with
replaceable
antennas
–
Yes
–
Yes
–
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
49
802.11a/b/g
with
replaceable
antennas
Yes
Yes
No
ADSL 2+ and G.SHDSL
4-wire support
Integrated
Integrated
–
G.SHDSL
on 888,
ADSL2/
VDSL2
support
pending
–
Yes
Cisco Products
Product Guide
Fixed-Configuration Integrated Services Routers
Wired Router
CISCO851-K9
Cisco 851 Ethernet to Ethernet Router
CISCO857-K9
Cisco 857 ADSL Router
CISCO861-K9
Cisco 861 Ethernet to Ethernet Router
Wireless Router
CISCO851W-G-A-K9
Cisco 851 Ethernet to Ethernet Wireless Router; Americas
CISCO851W-G-E-K9
Cisco 851 Ethernet to Ethernet Wireless Router; Europe
CISCO851W-G-J-K9
Cisco 851 Ethernet to Ethernet Wireless Router; Japan
CISCO857W-G-A-K9
Cisco 857 ADSL Wireless Router; Americas
CISCO857W-G-E-K9
Cisco 857 ADSL Wireless Router; Europe
CISCO861W-GN-A-K9
Cisco 861 Ethernet to Ethernet Wireless Router;
802.11n FCC Compliant
CISCO861W-GN-E-K9
Cisco 861 Ethernet to Ethernet Wireless Router;
802.11n ETSI Compliant
CISCO861W-GN-P-K9
Cisco 861 Ethernet to Ethernet Wireless Router;
802.11n Japan Compliant
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
50
Cisco Products
Product Guide
Cisco Integrated Services Routers
Fixed-Configuration Integrated Services Routers
Wired Router with Advanced Security
CISCO871-K9
Cisco 871 Ethernet to Ethernet Router
CISCO871-SEC-K9
Cisco 871 Ethernet to Ethernet Router with Plus Feature Set
CISCO876-K9
Cisco 876 ADSL over ISDN Router
CISCO876-SEC-K9
Cisco 876 ADSL over ISDN Router with Plus Feature Set
CISCO876-SEC-I-K9
Cisco 876 ADSL over ISDN Router with Advanced
Enterprise Feature Set
CISCO877-K9
Cisco 877 ADSL Router
CISCO877-M-K9
Cisco 877 ADSL Router with Annex M
CISCO877-SEC-K9
Cisco 876 ADSL Router with Plus Feature Set
CISCO878-K9
Cisco 878 G.SHDSL Router
CISCO878-SEC-K9 Cisco 878 G.SHDSL Router with Plus Feature Set
CISCO888-K9
Cisco 888 G.SHDSL Router with ISDN backup
CISCO888G-K9
Cisco 888 G.SHDSL Router with 3G
C888SRST-K9
Cisco 888 SRST G.SHDSL Router with FXS, BRI
CISCO881-K9
Cisco 881 Ethernet to Ethernet Router
CISCO881G-K9
Cisco 881 Ethernet to Ethernet Router with 3G
CISCO881G-S-K9
Cisco 881 Ethernet to Ethernet Router with 3G Sprint
Carrier Bundles
CISCO881G-V-K9
Cisco 881 Ethernet to Ethernet Router with 3G Verizon
Carrier Bundles
CISCO881G-A-K9
Cisco 881 Ethernet to Ethernet Router with 3G GSM
North America Carrier Bundles
C881SRST-K9
Cisco 881 SRST Ethernet to Ethernet Router
with FXS, FXO
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
51
Cisco Products
Product Guide
Cisco Integrated Services Routers
Fixed-Configuration Integrated Services Routers
Wireless Router with Advanced Security
CISCO871W-G-A-K9
Cisco 871 Ethernet to Ethernet Wireless Router; Americas
CISCO871W-G-E-K9
Cisco 871 Ethernet to Ethernet Wireless Router; Europe
CISCO871W-G-J-K9
Cisco 871 Ethernet to Ethernet Wireless Router; Japan
CISCO881W-GN-A-K9
Cisco 881 Ethernet to Ethernet Wireless Router; 802.11n
FCC Compliant
CISCO881W-GN-E-K9
Cisco 881 Ethernet to Ethernet Wireless Router; 802.11n
ETSI Compliant
CISCO881W-GN-P-K9
Cisco 881 Ethernet to Ethernet Wireless Router; 802.11n
Japan Compliant
C881SRSTW-GN-A-K9
Cisco 881 SRST Ethernet to Ethernet Router with FXS,
FXO; 802.11n FCC Compliant
C881SRSTW-GN-E-K9
Cisco 881 SRST Ethernet to Ethernet Router with FXS,
FXO; 802.11n ETSI Compliant
CISCO876W-G-E-K9
Cisco 876 ADSL over ISDN Wireless Router
CISCO877W-G-A-K9
Cisco 877 ADSL Router; Americas
CISCO877W-G-E-K9
Cisco 871 ADSL Wireless Router; Europe
CISCO877W-G-E-M-K9
Cisco 871 ADSL Wireless Router with Annex M; Europe
CISCO878W-G-A-K9
Cisco 878 G.SHDSL Wireless Router; Americas
CISCO878W-G-E-K9
Cisco 878 G.SHDSL Wireless Router; Europe
CISCO888W-GN-A-K9
Cisco 888 G.SHDSL Wireless Router with ISDN backup;
802.11n FCC Compliant
CISCO888W-GN-E-K9
Cisco 888 G.SHDSL Wireless Router with ISDN backup;
802.11n ETSI Compliant
CISCO888GW-GN-A-K9
Cisco 888 G.SHDSL Wireless Router with 3G; 802.11n
FCC Compliant
CISCO888GW-GN-E-K9
Cisco 888 G.SHDSL Wireless Router with 3G; 802.11n
ETSI Compliant
C888SRSTW-GN-A-K9
Cisco 888 SRST G.SHDSL Wireless Router with FXS,
BRI; 802.11n FCC Compliant
C888SRSTW-GN-E-K9
Cisco 888 SRST G.SHDSL Wireless Router with FXS,
BRI; 802.11n ETSI Compliant
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
52
Cisco Products
Product Guide
Cisco Integrated Services Routers
Fixed-Configuration Integrated Services Routers
1800 Series Wired Router with Advanced Security
CISCO1801
ADSL over POTS router with 8-port 10/100BASE-T
switch, ISDN S/T backup, Cisco IOS IP broadband
CISCO1801-M ADSL over POTS Annex M router with 8-port
10/100BASE-T switch, ISDN S/T backup, Cisco IOS
IP broadband
CISCO1801/K9 ADSL over POTS router with 8-port 10/100BASE-T
switch, ISDN S/T backup, Cisco IOS Advanced
IP Services
CISCO1801-M/K9 ADSL over POTS Annex M router with 8-port
10/100BASE-T switch, ISDN S/T backup, Cisco IOS
Advanced IP Services
CISCO1802 ADSL over ISDN router with 8-port 10/100BASE-T
switch, ISDN S/T backup, Cisco IOS IP broadband
CISCO1802/K9 ADSL over ISDN router with 8-port 10/100BASE-T
switch, ISDN S/T backup, Cisco IOS Advanced
IP Services
CISCO1803/K9 G.SHDSL router with 8-port 10/100BASE-T switch,
ISDN S/T backup, Cisco IOS Advanced IP Services
CISCO1811/K9 Security router with dual 10/100 WAN ports, 8-port
10/100BASE-T switch, V.92 analog modem backup,
Cisco IOS Advanced IP Services
CISCO1812/K9 Security router with dual 10/100 WAN ports, 8-port
10/100BASE-T switch, ISDN S/T backup, Cisco IOS
Advanced IP Services
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
53
Cisco Products
Product Guide
Cisco Integrated Services Routers
Fixed-Configuration Integrated Services Routers
1800 Series Wireless Router with Advanced Security
CISCO1801WM-AGE/K9 ADSL over POTS Annex M wireless router with 8-port
10/100BASE-T switch, ISDN S/T backup, Cisco IOS Advanced IP Services, and integrated ETSI compliant
802.11a,b,g wireless capability
CISCO1801W-AG-E/K9 ADSL over POTS wireless router with 8-port
10/100BASE-T switch, ISDN S/T backup, Cisco IOS
Advanced IP Services, and integrated ETSI-compliant
802.11a,b,g wireless capability
CISCO1801W-AG-B/K9 ADSL over POTS wireless router with 8-port
10/100BASE-T switch, ISDN S/T backup, Cisco IOS
Advanced IP Services, and integrated FCC-compliant
802.11a,b,g wireless capability
CISCO1801W-AG-C/K9 ADSL over POTS wireless router with 8-port
10/100BASE-T switch, ISDN S/T backup, Cisco IOS
Advanced IP Services, and integrated China compliant
802.11a,b,g wireless capability
CISCO1801W-AG-N/K9 ADSL over POTS wireless router with 8-port
10/100BASE-T switch, ISDN S/T backup, Cisco IOS
Advanced IP Services, and integrated Australia/NZ
compliant 802.11a,b,g wireless capability
CISCO1802W-AG-E/K9 ADSL over ISDN wireless router with 8-port
10/100BASE-T switch, ISDN S/T backup, Cisco IOS
Advanced IP Services, and integrated ETSI-compliant
802.11a,b,g wireless capability
CISCO1803W-AG-B/K9 G.SHDSL wireless router with 8-port 10/100BASE-T
switch, ISDN S/T backup, Cisco IOS Advanced IP
Services, and integrated FCC-compliant 802.11a,b,g
wireless capability
CISCO1803W-AG-E/K9 G.SHDSL wireless router with 8-port 10/100BASE-T
switch, ISDN S/T backup, Cisco IOS Advanced IP
Services, and integrated ETSI-compliant 802.11a,b,g
wireless capability
CISCO1811W-AG-B/K9 Security wireless router with dual 10/100 WAN ports,
8-port 10/100BASE-T switch, V.92 analog modem
backup, Cisco IOS Advanced IP Services, and
integrated FCC-compliant 802.11a,b,g wireless capability
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
54
Cisco Products
Product Guide
Cisco Integrated Services Routers
Modular-Configuration Integrated Services Routers
Common Features
•Flexibility: The modular configuration supports multiple network services on
a single device. Adding or changing features no longer requires major changes
to the network.
•Performance: Cisco modular-configuration routers deliver multiple high-quality
services at high speed over multiple connections. In addition, many modules run
independently, further enhancing overall performance.
•Integrated IP telephony (except the Cisco 1841 Integrated Services Router):
Support for analog and digital phones. Adding Cisco Unified Communication
Manager Express and Cisco Unity® Express brings support for unified
communications.
•Intelligent security: Firewall, IPS, IPsec, Secure Sockets Layer (SSL) VPN, and
advanced application inspection.
•Investment protection: With access to more than 100 network modules and many
more features in Cisco IOS® Software, the network can change with the business,
without major equipment upgrades.
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
55
Cisco Products
Product Guide
Cisco Integrated Services Routers
Features Comparison
1841
1861
2801
2811
2821
2851
Two 10/100
One 10/100
Two 10/100
Two 10/100
Two
10/100/1000
Two
10/100/1000
2 highspeed WAN
interface card
(HWIC)/WIC/
voice WIC
(VWIC)
1 HWIC
2 HWIC/
WIC/voice
interface card
(VIC)/VWIC
1 WIC/VIC/
VWIC
1 VWIC and
VIC
4 HWIC/WIC/
VIC/VWIC
4 HWIC/WIC/
VIC/VWIC
4 HWIC/WIC/
VIC/VWIC
Network module slots
No
No
No
1 standard
or enhanced
network
module
(NM, NME)
1 standard,
enhanced, or
extended NM
(NM, NME,
NME-X)
1 standard,
enhanced,
extended, or
double-wide NM
(NM, NME, NME-X,
NME-XD)
Advanced Integration
Module (AIM) slots
1
No
2
2
2
2
Yes, enabled
through Cisco
IOS security
image
Yes, enabled
through Cisco
IOS security
image
Yes, enabled
through Cisco
IOS security
image
Yes, enabled
through Cisco
IOS security
image
Yes, enabled
through Cisco
IOS security
image
Yes, enabled
through Cisco
IOS security
image
No
Yes, up to 15
IP phones
Yes, up to 25
IP phones
Yes, up to 35
IP phones
Yes, up to 50
IP phones
Yes, up to 100 IP
phones
Optional integrated
wireless
Yes, HWIC
No
Yes, HWIC
Yes, HWIC
Yes, HWIC
Yes, HWIC
Switch ports
Yes, up to 4
ports
Yes, up to 8
ports
Yes, up to 16
ports
Yes, up to 32
ports
Yes, up to 40
ports
Yes, up to 64
ports
Integrated, routed/
WAN Ethernet
Interface slots
Advanced security
Voice support
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
56
Cisco Products
Product Guide
Cisco Small Business Products and Solutions
1800 Series Integrated Services Routers
Modular-Configuration
Common Features
•Wire-speed performance up to T1/E1/xDSL rates
•Increased services density for security
•Support for high-speed WAN interface cards (HWIC)
•Support for more than 30 modules
•Hardware-based VPN acceleration
2800 Series Integrated Services Routers
Modular-Configuration
Common Features
•Wire-speed performance up to multiple T1/E1/xDSL rates
•Increased services density for security, voice, caching, video, network analysis,
and Layer 2 switching
•Support for enhanced interfaces (enhanced network module [NME], HWIC,
extension voice module [EVM], packet voice DSP module [PVDM2])
•Support for more than 90 modules
•Hardware-based VPN acceleration
•Cisco Unified Communications Express
(Survivable Remote Site Telephony [SRST], Cisco Unity Express)
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
57
Cisco Products
Product Guide
Cisco Security Appliances
Product Positioning
Cisco ASA 5500 Series Adaptive Security Appliances combine best-in-class
security and VPN services with an innovative, extensible services architecture. The
Cisco ASA 5500 Series provides proactive threat defense that stops attacks before
they spread through the network, controls network activity and application traffic,
and delivers flexible VPN connectivity.
The Cisco ASA 5500 Series delivers a powerful combination of multiple marketproven technologies in a single platform, making it operationally and economically
feasible for organizations to deploy comprehensive security services to more
locations. The portfolio of services within the Cisco ASA 5500 Series enables
customization for location-specific needs through tailored product editions for
small to medium-sized businesses and for enterprises.
Cisco ASA 5500 Series Adaptive Security Appliances support:
•Customization: Personalized security for specific access needs and
business policies
•Flexibility: Ability to easily add capabilities or upgrade from one device
to another
•Advanced security: The latest in content security, encryption, identity
authentication, authorization, and intrusion prevention
•Simplicity: One device that’s easy to install, manage, and monitor
•Advanced networking: VPNs that provide mobile and remote workers highly
secure access to company resources, or that allow VPN connections
between partners, other offices, or employees based on roles
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
58
Cisco Products
Product Guide
Cisco Small Business Products and Solutions
Common Features
•Full-featured, high-performance firewall, IPS, content security, and SSL/IPsec
VPN technologies deliver robust application security, user- and application-based
access control, worm and virus mitigation, malware protection, content filtering,
and remote user/site connectivity.
•Firewall technology allows valid business traffic to flow while keeping out
unwelcome visitors and preventing unauthorized access to applications or
information assets.
•Antivirus and antispyware technology shields internal network resources from
virus attacks and reduces the costly process of cleaning up spyware, viruses,
and other malware.
•Effective blocking of spam with very low false positives helps restore the
effectiveness of email and improves employee productivity.
•VPN capabilities provide site-to-site and remote-user access to internal
network systems and services.
•Cisco Adaptive Security Device Manager (ASDM) provides comprehensive
configuration and monitoring of all the services in a single application through a
powerful and easy-to-use browser-based management and monitoring interface
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
59
Cisco Products
Product Guide
Cisco Small Business Products and Solutions
Features Comparison
ASA 5505
ASA 5510
ASA 5520
Up to 150 Mbps
Up to 300 Mbps
Up to 450 Mbps
Up to 150 Mbps with AIP SSM-10
Up to 300 Mbps with AIP SSM-20
Up to 225 Mbps with AIP SSM-10
Up to 375 Mbps with AIP SSM-20
Up to 450 Mbps with AIP SSM-40
Up to 100 Mbps
Up to 170 Mbps
Up to 225 Mbps
10,000
25,000**
50,000
130,000**
280,000
IPsec VPN Peers
2, 10 or 25
250
750
SSL VPN Peer License*
10 or 25**
10, 25, 50, 100, or 250
10, 25, 50, 100, 250, 500, or 750
8-port Fast
Ethernet switch
Five Fast Ethernet ports;
or 2 Gigabit Ethernet + 3 Fast
Ethernet**
4 Gigabit Ethernet ports
and 1 Fast Ethernet port
Active/Standby**
Active/Active, Active/Standby**
Active/Active, Active/Standby
Firewall Throughput
Maximum Firewall
and IPS Throughput
VPN Throughput
Concurrent Sessions
Interfaces
High Availability
* Separately licensed feature; includes two with the base system
** Upgrade available with Cisco ASA Security Plus license
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
60
Cisco Products
Product Guide
Cisco Security Appliances
ASA 5505
ASA5505-K8
Cisco ASA 5505 10-User Bundle includes 8-port
Fast Ethernet switch, 10 IPsec VPN peers, 2 SSL
VPN peers, Data Encryption Standard (DES) license
ASA5505-BUN-K9
Cisco ASA 5505 10-User Bundle includes 8-port
Fast Ethernet switch, 10 IPsec VPN peers, 2 SSL
VPN peers, Triple Data Encryption Standard/
Advanced Encryption Standard (3DES/AES) license
ASA5505-50-BUN-K9
Same as ASA5505-50-BUN-K9 with 50-User Bundle
ASA5505-UL-BUN-K9
Same as ASA5505-50-BUN-K9 with unlimited
user Bundle
ASA5505-SEC-BUN-K9
Cisco ASA 5505 Unlimited-User Security Plus
Bundle includes 8-port Fast Ethernet switch,
25 IPsec VPN peers, 2 SSL VPN peers, DMZ,
stateless Active/Standby high availability,
3DES/AES license
ASA5505-SSL10-K9
Cisco ASA 5505 SSL/IPsec VPN Edition includes 10
IPsec VPN peers, 10 SSL VPN peers, 50 firewall
users, 8-port Fast Ethernet switch
ASA5505-SSL25-K9
Same as ASA5505-SSL10-K9 with 25 SSL VPN peers
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
61
Cisco Products
Product Guide
Cisco Small Business Products and Solutions
ASA 5510
ASA5510-K8
Cisco ASA 5510 Firewall Edition includes 3 Fast
Ethernet interfaces, 250 IPsec VPN peers, 2 SSL
VPN peers, DES license
ASA5510-BUN-K9
Cisco ASA 5510 Firewall Edition includes 3 Fast
Ethernet interfaces, 250 IPsec VPN peers, 2 SSL
VPN peers, 3DES/AES license
ASA5510-SEC-BUN-K9
Cisco ASA 5510 Security Plus Firewall Edition includes
2 Gigabit Ethernet + 3 Fast Ethernet interfaces, 250
IPsec VPN peers, 2 SSL VPN peers, Active/Standby
high availability, 3DES/AES license
ASA5510-AIP10-K9
Cisco ASA 5510 IPS Edition includes AIP-SSM-10,
firewall services, 250 IPsec VPN peers, 2 SSL VPN
peers, 5 Fast Ethernet interfaces
ASA5510-CSC10-K9
Cisco ASA 5510 Content Security Edition includes
CSC-SSM-10, 50-user antivirus/anti-spyware with
1-year subscription, firewall services, 250 IPsec VPN
peers, 2 SSL VPN peers, 3 Fast Ethernet interfaces
ASA5510-CSC20-K9
Same as ASA5510-CSC10-K9 with 500-user
antivirus/anti-spyware license
ASA5510-SSL50-K9
Cisco ASA 5510 SSL/IPsec VPN Edition includes 250
IPsec VPN peers, 50 SSL VPN peers, firewall services,
3 Fast Ethernet interfaces
ASA5510-SSL100-K9
Same as ASA5510-SSL50-K9 with 100 SSL VPN peers
ASA5510-SSL250-K9
Same as ASA5510-SSL50-K9 with 250 SSL VPN peers
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
62
Cisco Products
Product Guide
Cisco Security Appliances
ASA 5520
ASA5520-K8
Cisco ASA 5520 Firewall Edition includes 4 Gigabit
Ethernet interfaces + 1 Fast Ethernet interface, 750
IPsec VPN peers, 2 SSL VPN peers, Active/Active
and Active/Standby high availability, DES license
ASA5520-BUN-K9
Cisco ASA 5520 Firewall Edition includes 4 Gigabit
Ethernet interfaces + 1 Fast Ethernet interface, 750
IPsec VPN peers, 2 SSL VPN peers, Active/Active
and Active/Standby high availability, 3DES/AES license
ASA5520-AIP10-K9
Cisco ASA 5520 IPS Edition includes AIP-SSM-10,
firewall services, 750 IPsec VPN peers, 2 SSL
VPN peers, 4 Gigabit Ethernet interfaces, 1 Fast
Ethernet interface
ASA5520-AIP20-K9
Cisco ASA 5520 IPS Edition includes AIP-SSM-20,
firewall services, 750 IPsec VPN peers, 2 SSL
VPN peers, 4 Gigabit Ethernet interfaces, 1 Fast
Ethernet interface
ASA5520-AIP40-K9
Cisco ASA 5520 IPS Edition includes AIP-SSM-40,
firewall services, 750 IPsec VPN peers, 2 SSL
VPN peers, 4 Gigabit Ethernet interfaces, 1 Fast
Ethernet interface
ASA5520-CSC10-K9
Cisco ASA 5520 Content Security Edition includes
CSC-SSM-10, 50-user antivirus/anti-spyware with
1-year subscription, firewall services, 750 IPsec
VPN peers, 2 SSL VPN peers, 4 Gigabit Ethernet
interfaces, 1 Fast Ethernet interface
ASA5520-CSC20-K9
Same as ASA5520-CSC10-K9 with 500-user
antivirus/anti-spyware license
ASA5520-SSL500-K9
Cisco ASA 5520 SSL/IPsec VPN Edition includes
750 IPsec VPN peers, 500 SSL VPN peers, firewall
services, 4 Gigabit Ethernet interfaces,
1 Fast Ethernet interface
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
63
Cisco Products
Product Guide
Cisco Mobility Express
Product Positioning
Cisco Mobility Express brings together the Cisco 521 Wireless Express Access
Point and the Cisco 500 Series Wireless Express Mobility Controller to provide a
flexible, cost-effective wireless solution specifically designed to meet the needs of
small businesses.
The Cisco 521 access point is a single-band 802.11g access point that features
business-class management, security, and scalability. It offers high-performance
wireless connectivity in offices and similar environments.
As part of this solution, the Cisco 521 access point uniquely addresses the diverse
requirements of small businesses through the ability to operate either in standalone
mode or in controller-based mode with the Cisco 500 Series Wireless Express
Mobility Controller.
•Standalone mode: Access points are directly connected to the wired infrastructure
through an Ethernet switch and provide reliable high-speed wireless connectivity
to users in the area they cover. Configuration and management are performed
locally at the individual access point level.
•Controller-based mode: Access points are directly connected to the wired
infrastructure through an Ethernet switch and associated with a Cisco 500 Series
Wireless Express Mobility Controller. The controller streamlines and manages
the configuration of all connected access points through a single interface and
provides a platform for mobility services such as secure guest access and voice
over Wi-Fi.
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
64
Cisco Products
Product Guide
Cisco Mobility Express
Common Features
•The Cisco 521 Wireless Express Access Point is a single-band 802.11g access
point and is backward compatible with 802.11b devices.
•Hardware-assisted Advanced Encryption Standard (AES) encryption provides
a high level of security without performance degradation.
•The access point is IEEE 802.11i compliant and Wi-Fi Protected Access (WPA2)
and WPA certified to help ensure interoperable security with a broad range of
wireless LAN client devices.
•Power over Ethernet (IEEE 802.3af) provides an interoperable alternative to
AC power.
•Cisco Configuration Assistant simplifies the task of configuring and managing
the access points.
•The Cisco 526 Wireless Express Mobility Controller simplifies the deployment
and management of multi-access-point networks
•Secure guest access creates a partition between the virtual guest network and
the corporate LAN.
•Voice over WLAN optimization delivers quality of service, call admission control,
and fast handoffs between access points to improve the quality of a wireless
voice infrastructure.
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
65
Cisco Products
Product Guide
Cisco Mobility Express
802.11g Wireless Express Access Points
AIR-AP521G-x-K9
Cisco 521 Wireless Express Access Point
(standalone)
AIR-LAP521G-x-K9 Cisco 521 Wireless Express Access Point
(Controller mode)
AIR-WLC526-K9
Cisco 526 Wireless Express Mobility Controller
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
66
Cisco Products
Product Guide
Cisco Unified Communications
Product Positioning
Cisco Unified Communications provides basic and advanced voice services
for the small business at a small business price.
Cisco Unified Communications provides the option for redundancy with most
solutions that range from survivability to full redundancy providing constant
phone service without interruption.
Some of the advantages of Unified Communications for the Small Business
reside in the enterprise features available and other options:
•Data Application integration: CRM, ERP for example
•Contact Center capabilities including help desk functionality
•Presence integration: enabling the ability to see the status of other within
the business
•Voicemail, Integrated Messaging and Unified Messaging options
•Video Integration
•Voice, Video and Data Collaboration within the business and also with
external customers
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
67
Cisco Products
Product Guide
Cisco Unified Communications
Common Features
•Small, Medium and Enterprise business features at a Small Business price
•Video support
•Desktop software phone support
•Support for the integration of many different Unified Communications
Applications, for instance:
– Collaboration of Voice, Video and Data
– Contact Center integration
– Presence
– Voicemail, Integrated Messaging and Unified Messaging options
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
68
Cisco Products
Product Guide
Cisco Unified Communications
Decision Tree Overview
Appliance
Based
Above
Small Business
Unified
Communications
Router
Based
Cisco Unified
Communications
Manager
Cisco Unified
Communications Manager
Business Edition
Cisco Unified
Communications
Manager Express
64 IP
Phones
Below
Cisco Unified
Communication
500 Series
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
69
Cisco Products
Product Guide
Cisco Unified Communications
Decision Tree Overview
Digital
SL-UC520-64UPG=
Analogue
SL-UC520-64UPG=
Up to 64
IP Phones
Digital
UC520-48U-T/E/F-K9
UC520-48U-T/E/B-K9
Analogue
UC520-48U-12FXO-K9
UC520-48U-6BRI-K9
Up to 48
IP Phones
Up to 32
IP Phones
UC520-32U-8FXO-K9
UC520-32U-4BRI-K9
Up to 24
IP Phones
UC520-24U-8FXO-K9
UC520-24U-4BRI-K9
Cisco Unified
Communication
500 Series
Yes
Up to 16
IP Phones
Wireless
Capability?
No
Yes
Up to 8
IP Phones
Wireless
Capability?
No
UC520W-16U-4FXO-K9
UC520W-16U-2BRI-K9
UC520W-16U-K9/J
UC520-16U-4FXO-K9
UC520-16U-2BRI-K9
UC520W-8U-4FXO-K9
UC520W-8U-2BRI-K9
UC520W-8U-K9/J
UC520-8U-4FXO-K9
UC520-8U-2BRI-K9
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
70
Cisco Products
Product Guide
Cisco Unified Communications
Unified Communication 500 Series
8 and 16 IP Phones
UC520-16U-4FXO-K9
UC520-8U-4FXO-K9
UC520W-16U-4FXO-K9
UC520W-8U-4FXO-K9
PWR-UC500-220W=
8 and 16 IP Phones
•4 FXS ports
•4 FXO ports or 2 Basic Rate Interface (BRI) ports
•8 Ethernet PoE ports
•Cisco Unified Communications Manager Express
•Cisco Unity Express
•Optional integrated wireless
•16-user version requires Cisco Catalyst Express
520 Series Switch
•Supports all Cisco Unified IP Phones, including the
new 500 series IP Phones
24, 32, 48 and 64 IP Phones
24, 32, 48 and 64 IP Phones
UC520-24U-8FXO-K9
UC520-32U-8FXO-K9
UC520-48U-12FXO-K9
UC520-48U-T/E/F-K9
PWR-UC500-220W=
•4 ports of FXS
•The 24- and 32-phone versions come with either
8 ports of FXO or 4 ports of BRI
•The 48-phone version comes in 2 formats:
–Analog with 12 ports of FXO or 6 ports of BRI
–Digital with 2 ports of PRI/T1 and either 4 FXO
or 2 ports of BRI
•8 Ethernet PoE ports
•Cisco Unified Communications Manager Express
•Cisco Unity Express
•32- and 48-user versions require Cisco
Catalyst Express 520 Series Switches
•64-user version is an upgrade from the 48 user version
•Supports all Cisco Unified IP Phones, including the new
500 series IP Phones
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
71
Cisco Products
Product Guide
Cisco Unified Communications
Cisco Unified IP Phones 500 Series
Decision Tree Overview
Yes
Multi-line
IP Phone
Data Switch
Port?
No
Multi-line IP Phone
with a Data
Switch Port
CP-524SG
Multi-line IP Phone
without a Data
Switch Port
CP-524G
Small Business
Voice Systems
Yes
Single-line
IP Phone
Data Switch
Port?
No
Single-line IP Phone
with a Data
Switch Port
CP-521SG
Single-line IP Phone
without a Data
Switch Port
CP-521G
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
72
Cisco Products
Product Guide
Cisco Unified Communications IP Phones
Unified IP Phones 500 Series
Single-line IP Phone without a Data Switch Port
521G
•Backlit pixel-based display: 128 x 64 monochrome
LCD graphical display
•Lighted line key
•Single line with 2 call line appearances
•4 dynamic soft keys
•IEEE standards-based 802.3af inline power
CP-521G=
Single-line IP Phone with a Data Switch Port
521SG
•Backlit pixel-based display: 128 x 64 monochrome
LCD graphical display
•Lighted line key
•Single line with 2 call line appearances
•4 dynamic soft keys
•10/100 Ethernet Switch port
•IEEE standards-based 802.3af inline power
CP-521SG=
Multi-line IP Phone without a Data Switch Port
524G
•Backlit pixel-based display: 128 x 64 monochrome
LCD graphical display
•Lighted line keys
•4 lines with 8 call line appearances
•4 dynamic soft keys
•IEEE standards-based 802.3af inline power
CP-524G=
Multi-line IP Phone with a Data Switch Port
524SG
•Backlit pixel-based display: 128 x 64 monochrome
LCD graphical display
•Lighted line keys
•4 lines with 8 call line appearances
•4 dynamic soft keys
•10/100 Ethernet Switch port
•IEEE standards-based 802.3af inline power
CP-524SG=
*** These Cisco Unified IP Phones 500 Series are only supported on the Unified
Communications 500 Series. All other Cisco Unified IP Phones are also supported
on the Unified Communications 500 Series
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
73
Cisco Products
Product Guide
Cisco Unified Communications
Decision Tree Overview
Unified
Communications
Bundle
C3845-35UC/K9
C3845-35UC-VSEC/K9
Yes
Up to 250
IP Phones
Secure
Voice
Bundle
Hardware VPN
Capability?
No
Voice
Bundle
C3825-35UC/K9
C3825-35UC-VSEC/K9
Yes
Up to 175
IP Phones
Hardware VPN
Capability?
No
CISCO3825-V3PN/K9
C3825-H-VSEC/K9
C3825-VSEC-CCME/K9
Voice
Bundle
CISCO3825-CCME/K9
Unified
Communications
Bundle
C2851-35UC/K9
C2851-35UC-VSEC/K9
Yes
Up to 100
IP Phones
C3845-H-VSEC/K9
C3845-VSEC-CCME/K9
CISCO3845-CCME/K9
Unified
Communications
Bundle
Secure
Voice
Bundle
CISCO3845-V3PN/K9
Secure
Voice
Bundle
Hardware VPN
Capability?
CISCO2851-V3PN/K9
C2851-VSEC-CCME/K9
No
Voice
Bundle
CISCO2851-CCME/K9
Unified
Communications
Bundle
C2821-25UC/K9
C2821-25UC-VSEC/K9
Yes
Cisco Unified
Communications
Manager Express
Up to 50
IP Phones
Secure
Voice
Bundle
Hardware VPN
Capability?
CISCO2821-V3PN/K9
C2821-VSEC-CCME/K9
No
Voice
Bundle
CISCO2821-CCME/K9
Cont.
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
74
Cisco Products
Product Guide
Cisco Unified Communications
Decision Tree Overview (cont.)
Cont.
Unified
Communications
Bundle
C2811-15UC/K9
C2811-15UC-VSEC/K9
Yes
Cisco Unified
Communications
Manager Express
Up to 35
IP Phones
Secure
Voice
Bundle
CISCO2811-V3PN/K9
Hardware VPN
Capability?
No
Voice
Bundle
C2811-VSEC-CCME/K9
CISCO2811-CCME/K9
Unified
Communications
Bundle
C2801-10UC/K9
C2801-10UC-VSEC/K9
Yes
Up to 25
IP Phones
Secure
Voice
Bundle
CISCO2801-V3PN/K9
Hardware VPN
Capability?
No
C2801-VSEC-CCME/K9
Voice
Bundle
CISCO2801-CCME/K9
Unified
Communications
Bundle
C1861-UC-4FXO-K9
C1861-UC-2BRI-K9
Up to 25
IP Phones
Secure
Voice
Bundle
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
75
C1861-4F-VSEC/K9
C1861-2B-VSEC/K9
Cisco Products
Product Guide
Cisco Unified Communications
Unified Communications Manager Express Bundles
Cisco 1861 Integrated Services Router
1861 Integrated
Services Router
Standard:
•Support for 8 IP Phones (including phone licenses)
•8 Cisco Unity Express Mailboxes
•2 Unified CallConnector Personal licenses
•8 ports of 10/100 PoE
•4 FXO ports or 2 BRI ports
•4 FXS ports
•Music-on-hold port
Options:
•Up to 15 IP Phones
•Cisco Unity Express, as a factory option
•Cisco Unified Survivable Remote Site Telephony
•Wide choice of Cisco Unified IP Phones
Cisco 2801 Integrated Services Router
2801 Integrated
Services Router
Standard:
•Support for 10 IP Phones (including Phones licenses)
•10 Cisco Unity Express Mailboxes
•2 Unified CallConnector Personal licenses
Options:
•Up to 25 IP Phones
•1-port RJ-48 multiflex trunk E1
•1 Cisco Catalyst Express 500 Series Switch:
24-PC, 24-port, 10/100 switch with PoE,
or 1 Cisco Catalyst 3560 Series Switch:
24- and 48-port 10/100 switch with PoE
•Wide choice of Cisco Unified IP Phones
•Cisco Unity Express Advanced Integration Module
•Cisco SCUE-LIC-25CME
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
76
Cisco Products
Product Guide
Cisco Unified Communications
Unified Communications Manager Express Bundles
Cisco 2811 Integrated Services Router
2811 Integrated
Services Router
Standard:
•Support for 15 IP Phones (including Phones licenses)
•15 Cisco Unity Express Mailboxes
•5 Unified CallConnector Personal licenses
Options:
•Up to 35 IP Phones
•1-port RJ-48 multiflex trunk E1
•2 Cisco Catalyst Express 500 Series Switches:
24-PC, 24-port, 10/100 switches with PoE,
or 1 Cisco Catalyst 3560 Series Switch:
24- and 48-port 10/100 switch with PoE
•Wide choice of Cisco Unified IP Phones
•Cisco Unity Express Advanced Integration Module
•Cisco SCUE-LIC-25CME
Cisco 2821 Integrated Services Router
2821 Integrated
Services Router
Standard:
•Support for 25 IP Phones (including Phones licenses)
•25 Cisco Unity Express Mailboxes
•10 Unified CallConnector Personal licenses
Options:
•Up to 50 IP Phones
•1-port RJ-48 multiflex trunk E1
•1 Cisco Catalyst 3560 Series Switch:
24- and 48-port 10/100 switch with PoE
•Wide choice of Cisco Unified IP Phones
•Cisco Unity Express Advanced Integration Module
•Cisco SCUE-LIC-50CME
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
77
Cisco Products
Product Guide
Cisco Unified Communications
Unified Communications Manager Express
Cisco 2851 Integrated Services Router
2851 Integrated Services Router
Standard:
•Support for 35 IP Phones (including Phones licenses)
•35 Cisco Unity Express Mailboxes
•10 Unified CallConnector Personal licenses
Options:
•Up to 100 IP Phones
•1-port RJ-48 multiflex trunk E1
•1 Cisco Catalyst 3560 Series Switch:
24- and 48-port 10/100 switch with PoE,
or 1 Cisco Catalyst 3750 Metro Series Switch
•Choice of Cisco Unified IP Phones
•Cisco Unity Express Network Module
•Cisco SCUE-LIC-100CME
Cisco 3825 Integrated Services Router
3825 Integrated Services Router
Standard:
•Support for 35 IP Phones (including Phones licenses)
•35 Cisco Unity Express Mailboxes
•10 Unified CallConnector Personal licenses
Options:
•Up to 175 IP Phones
•2-port RJ-48 multiflex trunk E1
•1 Cisco Catalyst 3560 Series Switch:
24- and 48-port 10/100 switch with PoE,
or 1 Cisco Catalyst 3750 Metro Series Switch
•Choice of Cisco Unified IP Phones
•Voicemail option: Cisco Unity Express Network Module
or Cisco Unity Connection
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
78
Cisco Products
Product Guide
Cisco Unified Communications
Unified Communications Manager Express
Cisco 3845 Integrated Services Router
3845 Integrated Services Router
Standard:
•Support for 35 IP Phones (including Phones licenses)
•35 Cisco Unity Express Mailboxes
•10 Unified CallConnector Personal licenses
Options:
•Up to 250 IP Phones
•2-port RJ-48 multiflex trunk E1
•1-port RJ-48 multiflex trunk E1
•1 Cisco Catalyst 3560 Series Switch:
24- and 48-port 10/100 switch with PoE,
or 1 Cisco Catalyst 3750 Metro Series Switch
•Choice of Cisco Unified IP Phones
•Voicemail option: Cisco Unity Express Network Module
or Cisco Unity Connection
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
79
Cisco Products
Product Guide
Cisco Small Business Products and Solutions
Decision Tree Overview
Cisco Unified
Communications Manager
Business Edition
CUCM6-BE
Yes
Appliance
Based
Includes Voicemail
and Integrated
Messaging
No
Cisco Unified
Communications
Manager
UNIFIED-CM-7.0
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
80
Cisco Products
Product Guide
Cisco Unified Communications
Cisco Unified Communications
Manager Business Edition
Cisco Unity
Connection
Cisco Unified
Communications
Manager
Cisco Data
Mobility Manager
Cisco Unified Communications
Manager Business Edition
Unified Communications System for Small Businesses
•Key unified communications applications on a single powerful server
•Supports up to 500 users and 20 sites
•Integrates with entire Cisco Unified Communications system of products
Simple Setup and Management
•Single server for three applications: Cisco Unified Communications Manager,
Cisco Data Mobility Manager, and Cisco Unity Connection
•Preloaded software suite
•Single set of credentials, single sign-on
•Integrated mailbox configuration and common management tools
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
81
Cisco Products
Product Guide
Cisco Unified Communications
Unified Communications Manager
Cisco Unified Communications Manager provides voice, video, mobility, and presence
services for businesses. Unified Communications Manager is a scalable, distributable,
and highly available IP telephony call-processing system.
Cisco Unified Communications Manager creates a unified workspace that extends
telephony features and capabilities to telephony network devices such as IP phones,
media processing devices, voice over IP (VoIP) gateways, mobile devices, and
multimedia applications. Additional services, such as unified messaging, multimedia
conferencing, presence, collaborative contact centers, and interactive multimedia
response systems, are made possible through open telephony APIs.
Some of the Features Available are:
•Able to support a full range of communications features and applications, including
SIP-based applications
•Highly available for business continuity, supporting multiple levels of server
redundancy and survivability
•Support for a broad range of phones to suit varying user requirements
•Choice of operating system environments: Windows server-based implementation
or Linux-based appliance model implementation
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
82
Cisco Products
Product Guide
Cisco Unified Communications
Cisco Unified IP Phones and Clients
Decision Tree Overview
Yes
Presence and
Application
Integration support
IP Phone
Desktop
Clients
No
Yes
Power over Ethernet
and Wideband
Acoustics Support
Conferencing
IP Phone
No
Yes
Bluetooth
Enabled and
Wideband Support
Wireless
IP Phone
No
IP Phone Desktop
Client with Presence
and Application
Integration support
IP Phone Desktop
Client without Presence
and Application
Integration support
Conferencing IP Phone
with Power over
Ethernet and Wideband
Acoustics Support
Conferencing IP Phone
without Power over
Ethernet and Wideband
Acoustics Support
UPC-CLIENT-K9-PC
SW-IPCOMM-E1
CP-7937G
CP-7936
Wireless IP Phone
with Bluetooth and
Wideband Support
CP-7921G
Wireless IP Phone
without Bluetooth and
Wideband Support
CP-7925G
Advanced
IP Phones
Multi-line IP Phone
with a color screen,
Double-Byte &
Unicode Characters &
Wideband Support
Executive
IP Phone
Yes
Cisco Small
Business
Voice System
High end
Office User
IP Phone
Yes
Color
Screen
Yes
No
Wideband
Support
Double-Byte
and Unicode
Characters
No
No
Cont.
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
83
CP-7975G
Multi-line IP Phone
with a color screen &
Wideband support
CP-7965G
Multi-line IP Phone
with Double-Byte &
Unicode Characters &
Wideband Support
CP-7962G
Multi-line IP Phone w/
Double-Byte & Unicode
Characters without
Wideband Support
Multi-line IP Phone
without Double-Byte &
Unicode Characters
CP-7961G
CP-7960G
Cisco Products
Product Guide
Cisco Unified Communications
Cisco Unified IP Phones and Clients
Decision Tree Overview (cont.)
Cont.
Yes
Cisco Small
Business
Voice System
Basic
Office User
IP Phone
Multi-line IP Phone
with a color screen &
Wideband support
Yes
Color
Screen
Yes
No
Wideband
Support
Double-Byte
and Unicode
Characters
No
No
Yes
Yes
Basic
IP Phones
Multi-line
IP Phone
No
Data
Switch
Port?
No
Multi-line IP Phone
with Double-Byte &
Unicode Characters &
Wideband Support
Multi-line IP Phone w/
Double-Byte & Unicode
Characters without
Wideband Support
CP-7945G
CP-7942G
CP-7941G
Multi-line IP Phone
w/out Double-Byte &
Unicode Characters
CP-7940G
Multi-line
IP Phone with a
Data Switch Port
CP-7931G
Single-line
IP Phone with a
Data Switch Port
CP-7911G
Single-line
IP Phone without a
Data Switch Port
CP-7906G
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
84
Cisco Products
Product Guide
Cisco Unified Communications IP Phones
Basic Features IP Phones
Single-line IP Phone without a Data Switch Port
IP Phone 7906G
CP-7906G
•Graphical monochrome display with 192 x 64 pixels
•Lighted hold key
•Lighted menu key
•Single line
•4 dynamic soft keys and a scroll toggle
•IEEE standards-based 802.3af inline power
•Cisco Inline Power
Single-line IP Phone with a Data Switch Port
IP Phone 7911G
CP-7911G
•Graphical monochrome display with 192 x 64 pixels
•Single line
•Lighted hold key
•Lighted menu key
•4 dynamic soft keys and a scroll toggle
•Support for text and audio-based XML applications
•IEEE standards-based 802.3af inline power
•Cisco Inline Power
•Integrated dual Ethernet switch port
Multi-line IP Phone with a Data Switch Port
IP Phone 7931G
•24 lighted line keys
•Graphical monochrome display with resolution
of 192 x 64 pixels
•Dedicated keys for hold, redial, and transfer
•4 dynamic soft keys and a 4-way rocker key
•Dual-port integrated Ethernet switch
•IEEE standards-based 802.3af inline power
•Integrated dual Ethernet switch port
CP-7931G
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
85
Cisco Products
Product Guide
Cisco Unified Communications IP Phones
Advanced IP Phones
Multi-line IP Phone without Double-Byte and Unicode Characters
IP Phone 7940G
•Ideal for desktop office use
•Black-and-white graphic display with two fixed
lines of characters
•4 dynamic soft keys
•2 configurable keys
•Integrated external headset socket
•Full-duplex speakerphone
CP-7940G
•Integrated dual Ethernet switch port
Multi-line IP Phone with Double-Byte and Unicode Characters
without Wideband Support
IP Phone 7941G
CP-7941G •4-bit grayscale display (320 x 222)
•4 dynamic soft keys
•2 configurable keys
•Integrated external headset socket
•Full-duplex speakerphone
•Integrated dual 10/100 Ethernet switch port
•IEEE standards-based 802.3af inline power
•Cisco Inline Power
•Double-byte and Unicode characters
•Lighted line keys
Multi-line IP Phone with Double-Byte and Unicode Characters
and Wideband Support
IP Phone 7942G
•5-inch (12.5 cm), high-resolution (320 x 222),
graphical monochrome 4-bit grayscale display
•4 dynamic soft keys
•2 configurable keys
•Integrated external headset socket
•Full-duplex speakerphone
•Integrated dual 10/100 Ethernet switch port
•IEEE standards-based 802.3af inline power
•Cisco Inline Power
•Double-byte and Unicode characters
•Lighted line keys
CP-7942G
•Wideband support
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
86
Cisco Products
Product Guide
Cisco Unified Communications IP Phones
Advanced IP Phones
Multi-line IP Phone with a color screen, Double-Byte and Unicode
Characters and Wideband Support
IP Phone 7945G
•5-inch (12.5 cm) graphical TFT color display,
16-bit color depth, 320 x 240 effective pixel resolution,
with backlight
•4 dynamic soft keys
•2 configurable keys
•Integrated external headset socket
•Full-duplex speakerphone
•Integrated dual 10/100/1000 Ethernet switch port
•IEEE standards-based 802.3af inline power
•Double-byte and Unicode characters
•Lighted line keys
CP-7945G
•Wideband support
Multi-line IP Phone without Double-Byte and Unicode Characters
IP Phone 7960G
•Ideal for desktop office use
•Black-and-white graphical display with two fixed
lines of characters
•4 dynamic soft keys
•6 configurable keys
•Integrated external headset socket
•Full-duplex speakerphone
CP-7960G
•Integrated dual Ethernet switch port
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
87
Cisco Products
Product Guide
Cisco Unified Communications IP Phones
Advanced IP Phones
Multi-line IP Phone with Double-Byte and Unicode Characters
without Wideband Support
IP Phone 7961G
•High-resolution, graphical 4-bit grayscale
display (320 x 222)
•4 dynamic soft keys
•6 configurable keys
•Integrated external headset socket
•Full-duplex speakerphone
•Integrated dual 10/100 Ethernet switch port
•IEEE standards-based 802.3af inline power
•Cisco Inline Power
•Double-byte and Unicode characters
CP-7961G
•Lighted line keys
Multi-line IP Phone with Double-Byte and Unicode Characters
and Wideband Support
IP Phone 7962G
•5-inch (12.5 cm), high-resolution (320 x 222),
graphical monochrome 4-bit grayscale display
•4 dynamic soft keys
•6 configurable keys
•Integrated external headset socket
•Full-duplex speakerphone
•Integrated dual 10/100 Ethernet switch port
•IEEE standards-based 802.3af inline power
•Cisco Inline Power
•Double-byte and Unicode characters
•Lighted line keys
CP-7962G
•Wideband support
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
88
Cisco Products
Product Guide
Cisco Unified Communications IP Phones
Advanced IP Phones
Multi-line IP Phone with a color screen, Double-Byte and Unicode
Characters and Wideband Support
IP Phone 7965G
•
•
•
•
•
•
•
•
•
CP-7965G
•
5-inch (12.5 cm) graphical TFT color display,
16-bit color depth, 320 x 240 effective pixel resolution,
with backlight
6 programmable keys
4 dynamic soft keys
Advanced XML support
IEEE standards-based 802.3af inline power
Capability to connect external microphone and speakers
Integrated dual 10/100/1000 Ethernet switch port
Double-byte and Unicode characters
Lighted line keys
Wideband support
Multi-line IP Phone with a color screen, Double-Byte and Unicode
Characters and Wideband Support
IP Phone 7975G
•
•
•
•
•
•
•
•
•
CP-7975G
•
5.6-inch (14 cm) graphical TFT color touchscreen
display, 16-bit color depth, 320 x 240 effective pixel
resolution, with backlight
8 programmable keys
5 soft keys
Advanced XML support
IEEE standards-based 802.3af inline power
Capability to connect external microphone and speakers
Integrated dual 10/100/1000 Ethernet Gigabit switch port
Double-byte and Unicode characters
Lighted line keys
Wideband support
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
89
Cisco Products
Product Guide
Cisco Unified Communications IP Phones
Wireless IP Phones
Wireless IP Phone without Bluetooth and Wideband Support
Wireless IP
Phone 7921G
CP-7921G
•2-inch (5 cm) color display with 176 x 220–pixel resolution
•Dedicated buttons: volume, mute, and push-to-talk (PTT)
•PTT support through XML application
•2 soft keys
•Speakerphone
•Diversity antenna (5-GHz band only)
•Separate ringer and speaker
•Louder ring volume
•Vibrate alert
•Backlit keypad and display
•Headset connector: 2.5 mm (4-conductor tri-band)
•USB 1.1 connector
Wireless IP Phone with Bluetooth and Wideband Support
Wireless IP
•Bluetooth v2.0 headset profiles
Phone 7925G
•IP54 rated hermetically sealed handset/display
•Ruggedized industrial design to military 810F standard
•Wideband audio
•Six line appearances
•Adjustable display brightness and timeout
•Any-key answer
•Audible and vibrating ringers
•Two soft key buttons to access screen-based applications,
features, and functions
•Application button that supports Push-to-Talk via XML
•Mute
•Speakerphone
•Five-way navigation support
•Volume control (up/down)
•Send button and Power/End button
CP-7925G
•802.11 a/b/g
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
90
Cisco Products
Product Guide
Cisco Unified Communications IP Phones
Conference Phones
Conferencing IP Phone without Power over Ethernet and
Wideband Acoustics Support
IP Conference Station 7936
•Equipped with 3 microphones for better space coverage
•Full-duplex speakerphone
•3 dynamic soft keys
•Support for 3 external directional microphones
CP-7936
Conferencing IP Phone with Power over Ethernet and
Wideband Acoustics Support
Conference
•Superior wideband acoustics with the support of
IP
the G.722 wideband codec
Station 7937G
•Support for IEEE Power over Ethernet (PoE) or
the Cisco Power Cube 3
•Expanded room coverage up to 30 feet by 40 feet
with the optional external microphone kit
•Support for a third-party lapel microphone kit
•New larger backlit liquid crystal display (LCD)
•XML Support
CP-7937G
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
91
Cisco Products
Product Guide
Cisco Unified Communications IP Phones
IP Phone Desktop Clients
IP Phone Desktop Client without Presence and Application Integration support
Default
Mode
IP Communicator Compact
Screen
Mode Only Mode
SW-IPCOMM-E1
•5 dynamic soft keys
•8 configurable line keys
•Headset and speaker modes
•Audio tuning wizard
•Echo suppression and noise cancellation
•Automated support for most VPN clients
•Drag-and-drop dialing
•Copy-and-paste dialing
•Alphanumeric translation
•Cisco Unified Video Advantage support
•SIP support
IP Phone Desktop Client with Presence and Application Integration support
Unified Personal
•Presence: View real-time availability of other Cisco Unified
Personal Communicator and Cisco Unified IP Phone users.
Communicator
•Do not disturb (DND)
•Click to call: Dial from the contact list, using either the
integrated softphone or an associated Cisco Unified IP Phone.
•Integrated voice and video calling
•IP phone association: Use Cisco Unified Personal
Communicator to control your desktop Cisco Unified
IP Phone to make, receive, or merge calls.
•Instant messaging
•Conferencing: Create voice or video conferencing
sessions by simply merging conversation sessions.
•Web conferencing: Launch a Cisco Unified MeetingPlace
or Cisco Unified MeetingPlace Express web conferencing
session at a moment’s notice to share content, such as a
UPC-CLIENT-K9-PC presentation, with others.
•Voice messages
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
92
Cisco Products
Product Guide
Cisco Unified Communications
Video Options
Cisco Unified Video Advantage Video 2.1
Video Advantage
•H.263 and H.264 video codecs: Bit rates from
50 kbps to 1.5 Mbps
Video 2.1
•Video formats (up to 30 frames per second): 352 x 288,
320 x 240, 176 x 144, and 160 x 120
•Interoperable with most third-party
H.323 video terminals from verified
IP video telephony partners
•Phone association choice: You can place Cisco Unified
Video Advantage video calls with either a Cisco Unified
IP phone or Cisco IP Communicator.
•Camera on and off: You can opt to “receive only” by
disabling your camera.
•Video preview: You can check your video before
placing or receiving calls.
•Video confirmation: You can optionally enable
confirmation before sending a video.
•Mute video on audio mute option: When you mute the
audio on the phone, video is automatically muted until
you resume the audio.
CUVA-V2=
•Vista support
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
93
Cisco Products
Product Guide
Cisco Unified Communications
IP Phone Expansion Modules
Cisco Unified IP Expansion Module 7914
IP Expansion
•Attendant console station to be used in conjunction with
Cisco Unified IP Phones 796XG/G-GE and 797XG/G-GE
Module 7914
•Capability to monitor up to 34 extensions
CP-7914=
Cisco Unified IP Expansion Module 7915
IP Expansion
•High-resolution grayscale LCD display
Module 7915
•Attendant console station to be used in conjunction
with Cisco Unified IP Phones 7962G, 7965G and 7975G
CP-7915=
Cisco Unified IP Expansion Module 7916
IP Expansion
•High-resolution color LCD display
Module 7916
•Attendant console station to be used in conjunction
with Cisco Unified IP Phones 7962G, 7965G and 7975G
CP-7942G
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
94
Cisco Products
Product Guide
Cisco Unified Communications
Analog and Fax
Cisco ATA 186 Analog Telephone Adapter
ATA 186 Analog
•Two voice ports support legacy (analog)
touch-tone telephones
Telephone Adapter
•RJ 45 connection to 10BaseT Ethernet hub or switch
•Touch-tone telephone keypad configuration with
voice prompt
•High performance line-echo cancellation eliminates
noise and echo
•Voice activity detection (VAD) and comfort noise
generation (CNG) save bandwidth by delivering voice,
not silence
•Dynamic network monitoring to reduce jitter artifacts
such a packet loss
ATA186-I1-A
•Session Initiation Protocol (SIP)
ATA186-I2-A
•Skinny Client Control Protocol (SCCP)
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
95
Cisco Products
Product Guide
Cisco Unified Communications
Voicemail and Integrated Messaging
Product Positioning
Cisco provides many different options for the Small Business’s to keep in touch
with their customers, including voicemail and integrated messaging.
Cisco voicemail and integrated messaging options can resides either on a server
or integrated into a router on the network, truly reducing the footprint of voice
services in the small business.
Cisco voicemail will provide standard voicemail and in most cases Auto Attendant
services too.
Cisco integrated messaging takes voicemail to the next step by placing the
voicemail into the users inbox on their email client.
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
96
Cisco Products
Product Guide
Cisco Unified Communications
Voicemail and Integrated Messaging
Decision Tree Overview
Server
Based
Integrated
Messaging
UNITYCN7-K9
Voicemail
UNITYCN7-K9
Cisco Unity
Connection
Voicemail and
Integrated
Messaging
Integrated
Messaging
Router
Based
Cisco Unity
Express
Network
Module
NM-CUE
NM-CUE-EC
Network
Module
NM-CUE
NM-CUE-EC
Voicemail
Advanced
Integration
Module (AIM)
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
97
AIM-CUE
Cisco Products
Product Guide
Cisco Unified Communications
Unity Express
The Basics
•Cisco Unity Express is a cost-effective voicemail and integrated messaging system
with Automated Attendant and optional interactive voice response (IVR) for the
branch office or small office.
•Cisco Unity Express supports Cisco Unified Communications Manager Express
and Unified Communications Manager.
•Cisco Unity Express is embedded in the Unified Communications 500 Series.
•The platform is a Cisco integrated services router: Industry-leading Cisco 2800
and 3800 Series.
•The message store is a choice of network module or advanced integration module for
complete flexibility.
•The system offers 8 to 250 mailboxes.
•The system supports many languages.
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
98
Cisco Products
Product Guide
Cisco Unified Communications
Unity Express Modules
NME-CUE
NME-CUE •Voice message storage: 300 hours
•Session/port capacity: 24
•Up to 250 mailboxes supported
•Sessions for voicemail, Auto-Attendant and IVR are
shared based on capacity
AIM-CUE
AIM-CUE
•Voice message storage: 14 hours
•Session/port capacity: 6
•Up to 50 mailboxes supported
•Industrial-grade compact flash – 1 GB, 300 MHz
processor, 256MB DRAM
*** Fully self-contained, on-board memory, processing and storage supported on the Cisco 2800 ISR, 3800 Integrated Services Routers
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
99
Cisco Products
Product Guide
Cisco Unified Communications
New Cisco Unity Express
Feature Examples
•Integration with multiple Cisco Unified Communications Manager Express sites:
Cisco Unity Express (network module only) can integrate with Cisco Unified
Communications Manager Express at up to 10 remote sites.
•PINless login to voicemail: This feature allows access to voicemail in trusted
environments with the click of the messages button on a Cisco IP phone or a call into
a mailbox, without the need for any more key-presses.
•Integrated messaging: Cisco Unity Express supports voicemail access via Internet
Message Access Protocol (IMAP) using Microsoft Outlook, Outlook Express, and
Lotus Notes. With the 3.2 release, Cisco Unity Express extends this support to Apple
Macintosh computers running Microsoft Entourage 2004.
•Nonsubscriber distribution list: Cisco Unity Express administrators and end users can
program distribution lists to include nonsubscribers along with subscribers.
•Password synchronization: Passwords are automatically synchronized across Cisco
Unity Express and Cisco Unified Communications Manager Express.
•Localization: Cisco Unity Express now supports Arabic, Russian, and Turkish languages.
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
100
Cisco Products
Product Guide
Cisco Unified Communications
Unity Connection
Basics
•Natural-language based
•Voice recognition features
– Natural-language based
– Intuitive control of your messages with natural speech commands
•Voicemail browsing
– Play, delete, reply, forward, create…
– Filter messages
•Voice enabled directory dialing
•Manage your greetings
•Using Text to Speech for email access (Exchange only)
•Cisco Unity Connection offers flexible options
– Email client integrations
– Web-based voicemail client
– Integration with Cisco Unified Personal Communicator
– Mixed-mode deployment with any or all of the above
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
101
Cisco Products
Product Guide
Cisco Unified Communications
New Unity Connection 7.0
Feature Examples
• Viewmail for Outlook
– Supported on Outlook 2003 and 2007
– Same features and user experience as Unity VMO
•Calendaring
– Browse Outlook calendar and MeetingPlace meetings in one listing
– Schedule and join a reservation-less MeetingPlace meeting
•Cisco Fax Integration
– Accepting a fax message from the Cisco fax server
– Forwarding a message with a fax messages to another subscriber
•Custom keypad mapping tool
– Customize which options are voiced in each menu and the order in
which they are offered
•Conversation Enhancements
– 24 Conversation Enhancements
•Speech Recognition Enhancements
– Allow users to speak their voicemail passwords
– Speak dates and times
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
102
Cisco Products
Product Guide
Product Links
Cisco Switches
http://www.cisco.com/go/smbswitching
Cisco Routers
http://www.cisco.com/go/smbrouters
Cisco Security Solutions
http://www.cisco.com/go/smbsecurity
Cisco Wireless Networking Products
http://www.cisco.com/go/smbwireless
Cisco Unified Communications
http://www.cisco.com/go/smbunified
Cisco Network Storage Systems
http://www.cisco.com/go/smbstorage
Cisco Smart Business Roadmap
http://www.cisco.com/go/sbr
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
103
Cisco Small Business
Product Guide
Cisco Small Business Support Center Contacts
The Cisco Small Business Support Center is a call center specifically designed for small
businesses. With staff trained to resolve technical issues facing small businesses, the
Small Business Support Center provides customers and partners with fast access to
technical assistance and expertise.
Technical documents and software/firmware downloads for Cisco Small Business
(formerly Linksys Business Series) products are available in the Cisco Support Center.
(View information by product type.)
Not only can you tap into Cisco’s technical expertise through telephone support, you
also have a forum to query other Cisco customers via the Cisco Small Business Support
Community. This online community is a new collaborative space where you can share
your knowledge and expertise on small business networking and communications. Check
the online community first to find the solution to your support needs.
Country
Technical Support
Technical E-mail Support
Support Hours
Austria
0800 301045
business.support.at@cisco.com
Monday - Friday
9 AM - 5 PM (CET)
Belgium
0800 58 047
business.support.be@cisco.com
Monday - Friday
9 AM - 5 PM (CET)
France
0800 294 607
business.support.fr@cisco.com
Monday - Friday
9 AM - 5 PM (CET)
Germany
0800 000 1139
business.support.de@cisco.com
Monday - Friday
9 AM - 5 PM (CET)
Ireland
1800 812 012
business.support.ie@cisco.com
Monday - Friday
9 AM - 5 PM (GMT)
Italy
800 9056 76
business.support.it@cisco.com
Monday - Friday
9 AM - 5 PM (CET)
Netherlands
0800 0203595
business.support.nl@cisco.com
Monday - Friday
9 AM - 5 PM (CET)
Spain
900 90 0089
business.support.es@cisco.com
Monday - Friday
9 AM - 5 PM (CET)
Switzerland
0800 712 208
business.support.ch@cisco.com
Monday - Friday
9 AM - 5 PM (CET)
UK
0800 026 1415
business.support.uk@cisco.com
Monday - Friday
9 AM - 5 PM (GMT)
Rest of
Europe*
+44 2 076 600 121
business.support.emea@cisco.com
Monday - Friday
10 AM - 6 PM (CET)
9 AM - 5 PM (GMT)
* Support only available in English.
Useful Links
Cisco Support Center
http://www.cisco.com/en/US/support/index.html
Cisco Small Business Support Community www.cisco.com/go/smallbizsupport
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
104
Cisco Products
Product Guide
Technical Support for Cisco Products
Cisco offers a flexible suite of support services designed to meet your customers’
business needs and assist you in effectively managing network services required
to maintain high-quality network performance while controlling operational costs.
Cisco Software Support: gain maintenance, as well as minor and major updates
for licensed feature sets, extend the life of equipment and maximise application
technology investments.
Cisco.com: access 24/7 online product and technology information, interactive
network management and troubleshooting tools – increasing staff self-sufficiency
and productivity.
Cisco TAC: complements a customer’s in-house staff with a high level of knowledge
in voice, video, and data communications networking technology. This is available
24 hours a day, 365 days a year, in multiple languages via the web, e-mail, or
telephone.
Advance Hardware Replacement: onsite field engineers supply fast access to
replacement hardware and field resources for installing hardware, minimising the
risk of potential network downtime.
Technical Support www.cisco.com/support
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
105
Product Guide
Americas Headquarters
Cisco Systems, Inc .
170 West Tasman Drive
San Jose, CA 95134-1706
USA
www .cisco .com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883
Asia Pacific Headquarters
Cisco Systems, Inc .
168 Robinson Road
#28-01 Capital Tower
Singapore 068912
www .cisco .com
Tel: +65 6317 7777
Fax: +65 6317 7799
Europe Headquarters
Cisco Systems International BV
Haarlerbergpark
Haarlerbergweg 13-19
1101 CH Amsterdam
The Netherlands
www-europe .cisco .com
Tel: +31 0 800 020 0791
Fax: +31 0 20 357 1100
Cisco has more than 20 0 offices worldwide . Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com/go/offices.
©2009 Cisco Systems, Inc . All rights reserved . CCVP, the Cisco logo, and the Cisco Square Bridge logo are trademarks of Cisco Systems, Inc .; Changing the Way We Work, Live, Play, and Learn is a service mark of Cisco
Systems, Inc .; and Access Registrar, Aironet, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems
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StackWise, The Fastest Way to Increase Your Internet Quotient, and TransPath are registered trademarks of Cisco Systems, Inc . and/or its affiliates in the United States and certain other countries .
All other trademarks mentioned in this document or Website are the property of their respective owners . The use of the word partner does not imply a partnership relationship between Cisco and any other company . (0701R)
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