AVer | IP Camera | User`s manual | AVer IP Camera User`s manual

AVerMedia®
AVerDiGi SF1311H-DV IP Camera
User’s Manual
June 2010
FCC NOTICE (Class B)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Federal Communications Commission Statement
NOTE- This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by tuning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
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Reorient or relocate the receiving antenna.
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Increase the separation between the equipment and receiver.
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Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
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Consult the dealer or an experienced radio/television technician for help.
COPYRIGHT
© 2010 by AVerMedia INFORMATION, Inc. All right reserved.
No part of this document may be reproduced or transmitted in any form, or by any means without the prior
written permission of AVerMedia INFORMATION Inc. AVerMedia INFORMATION Inc. reserves the right to
modify its models, including their characteristics, specifications, accessories and any other information stated
herein without notice. The official printout of any information shall prevail should there be any discrepancy
between the information contained herein and the information contained in that printout. We reserve the right
to make any modification to this manual or the information contained herein at any time without notice. The
software described herein may also be governed by the terms of a separate user license agreement.
WE PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL, THE SOFTWARE OR OTHER
INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD
TO THIS MANUAL, THE SOFTWARE OR SUCH OTHER INFORMATION. IN NO EVENT SHALL WE BE
LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES, WHETHER BASED ON
TORT, CONTRACT, OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL,
THE SOFTWARE OR OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF.
To prevent fire or shock hazard, do not expose the unit to rain or moisture.
For AC adaptor to avoid electrical shock, do not open the cabinet. Refer servicing to qualified personnel only.
[Notice]
The changes or modifications not expressly approved by the party responsible for compliance could void the
user‟s authority to operate the equipment.
Table of Contents
Overview ......................................................................................................................................... 1
Introduction ............................................................................................................................. 1
Features .................................................................................................................................. 1
Minimum System Requirements .............................................................................................. 2
Package Contents........................................................................................................................... 3
Connections .................................................................................................................................... 4
Hardware Installation ...................................................................................................................... 6
Preparation ..................................................................................................................................... 7
Search and Set up by IPWizard II............................................................................................ 7
Search ............................................................................................................................. 7
View ................................................................................................................................ 8
LAN ................................................................................................................................. 8
Using UPnP of Windows® XP or Vista.................................................................................... 10
Using Browser to Access the device for the first time ............................................................ 11
Logging as an User ............................................................................................................... 12
Logging as an Administrator .................................................................................................. 12
Operating the IP Camera .............................................................................................................. 13
Video Profile .......................................................................................................................... 13
Streaming Protocol ................................................................................................................ 13
Language .............................................................................................................................. 13
Setting ................................................................................................................................... 13
PTZ Control........................................................................................................................... 14
Full Screen ............................................................................................................................ 14
Status Bar ............................................................................................................................. 14
Monitor Image ....................................................................................................................... 15
ActiveX Control ..................................................................................................................... 15
Digital Zoom .................................................................................................................. 16
Snapshot ....................................................................................................................... 16
Record........................................................................................................................... 17
Volume .......................................................................................................................... 17
Statistics ........................................................................................................................ 18
About ............................................................................................................................. 19
Administrating the Device ............................................................................................................. 20
System Setting ...................................................................................................................... 20
Network: Configure Network Settings ............................................................................ 20
Network ................................................................................................................. 20
DDNS service ........................................................................................................ 22
PPPoE ................................................................................................................... 23
Streaming .............................................................................................................. 24
UPnP ..................................................................................................................... 25
Bonjour Setting ...................................................................................................... 26
IP Filter .................................................................................................................. 27
IP Notification......................................................................................................... 27
Camera: Adjust Camera Parameters ............................................................................. 29
Picture ................................................................................................................... 29
PTZ Setting ............................................................................................................ 30
Preset Setting ........................................................................................................ 31
Tour Setting ........................................................................................................... 31
System: Configure and Maintain System ....................................................................... 32
System................................................................................................................... 32
Date & Time ........................................................................................................... 33
Maintenance .......................................................................................................... 34
Video: Configure Profile ................................................................................................. 35
Common ................................................................................................................ 35
Video Profile .......................................................................................................... 36
Select the video profile from list to configure. ......................................................... 36
ROI ........................................................................................................................ 37
Audio: Audio Parameters ............................................................................................... 38
User: Manage User Name, Password and Login Privilege ............................................. 39
E-Mail: Setup E-Mail Configuration ................................................................................ 40
Object Detection: Setup Object Detection ...................................................................... 41
Event Server: Setup FTP/TCP/HTTP/SAMBA server ..................................................... 43
FTP Server ............................................................................................................ 43
TCP Server ............................................................................................................ 44
HTTP Server .......................................................................................................... 44
SAMBA Server ....................................................................................................... 45
Event Schedule: Configure the Event Schedule Setting................................................. 46
Record ................................................................................................................... 47
Appendix A: Alarm I/O Connector.................................................................................................. 48
Appendix B: Troubleshooting & FAQ ............................................................................................. 50
Appendix C: PING IP Address....................................................................................................... 54
Appendix D: Bandwidth Estimation ............................................................................................... 55
Appendix E: Specifications ............................................................................................................ 56
Appendix F: Configure Port Forwarding Manually ......................................................................... 58
Appendix G: DDNS Application ..................................................................................................... 61
Appendix H: Power Line Frequency .............................................................................................. 67
Appendix I: 3GPP ......................................................................................................................... 68
Appendix J: Enable UPnP of Windows XP .................................................................................... 69
Overview
This user‟s guide explains how to operate this camera from a computer. User should read this
manual completely and carefully before you operate the device.
Introduction
This camera is an inexpensive and fully scalable surveillance device. Because the IP cameras can
be plugged into your existing local area network (LAN), you will potentially save thousands of
dollars from unnecessary cabling.
The device is accessible via the LAN or Internet connection. Connect your device directly to a local
area network or xDSL modem, and with Microsoft® Internet Explorer you get instant, on demand
video streams. Within minutes you can set up the device to capture a video sequence to a PC. The
live video can be uploaded to a website for the world to see.
Features
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Vandal proof enclosure
24pcs IR LED, over 10m IR distance
Vari-focal lens with auto iris and ICR
Easy installation with setup wizard
UPnP device discovery and NAT router transversal for easy installation
Mega-pixel resolution up to 1280x1024
Up to 11-profile encoder simultaneously
Mega-pixel or VGA mode selectable
UDP / TCP / HTTP protocols selectable
Supports video/audio multi-casting
3GPP for 3G mobile remote application
30 fps for VGA mode
15 fps for Mega-pixel mode
Digital zoom
External microphone input
Audio line out
Two-way audio
Intelligent motion detection up to 10 zones
Voice alerting while motion triggered
Image transmission using an FTP or e-mail for event
Sensor input and alarm output
RS485 interface for P/T scanner control
DDNS and PPPoE
Multi-channel control software for surveillance application
On-line firmware upgrade
IEEE 802.3af Power over Ethernet (PoE)
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Minimum System Requirements
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Microsoft Internet Explorer 6.0 or later
Microsoft Media Player 11.0 or later (to playback recorded file)
VGA Monitor resolution 1280 x 1024 or higher
Pentium-4 2.0 GHz or higher
Memory Size: 512MB or more
Windows XP, Vista, 7
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Package Contents
User can find the following items in the package as below:
Item
Descriptions
1. SF1311H-DV
2. Screw x 4
3. L-Wrench
4. Power Adaptor(12V DC)
5. CD (User‟s Manual included)
6. Quick Guide
*If any of the above items are missing, please contact your dealer immediately.
** All specification and designs are subject to change without notice.
[Note] Using the incorrect power adaptor will cause damage and void the warranty for this product.
3
Connections
RS485 & DI/DO
MIC in
Line out
12V DC in
RJ45
Factory Default
Reset
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RS485 & DI/DO
Name
12V Output
GND
D+
DDI
DO
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Cable Color
Brown/White
Blue/White
Purple/White
Gray
Green/White
Orange/White
Function
DC 12V (50mA maximum)
GND
RS485 TX +
RS485 TX Digital signal input(sensor)
Digital signal output (alarm)
MIC in (audio in): Connect an external microphone to the IP camera.
Line out (audio out): Connect a speaker to the IP camera. This function is for voice alerting
and two-way audio.
12V DC Jack: Connect to the power adaptor that included in the package (12VDC).
RJ45 LAN Socket: Connect to PC or Hub/Switch.
For connections to 10Base-T Ethernet or 100Base-TX Fast Ethernet cabling. This Ethernet port
built N-Way protocol can detect or negotiate the transmission speed of the network automatically.
Please use CAT 5 cable to connect the IP Camera to a 100Mbps Fast Ethernet network switch
or hub.
In the RJ-45 LAN socket, there are two LEDs embedded:
LAN LED (green color): This LED will be flashing while network accessing via Ethernet.
Power or Wireless LED (orange color): This LED is used to indicate whether DC power is ON or
OFF. In addition, this LED will be flashing while the wireless accessing the camera.
Factory Default Reset: This button is used to restore all factory default settings.
Restore the device:
1. Press the button down continuously.
2. Hold the button at least 5s seconds and release it. Then the device has been
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restored to factory default settings and reboot again.
[Note] Restoring the factory default setting will lose the all previous settings included IP address
forever. User needs to run the IPWizard II program to search the device and configure it
to let the device work properly again.
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Hardware Installation
1.
Use the L-wrench to loosen the tamper-resistant housing cover (with screws still attached
on the cover). The unit has a factory installed side conduit entry and one may adjust the
cables to back conduit entry according to installation requirement.
2.
Set the mounting base onto the wall or ceiling and center it over the mounting hole, using four
retaining screws to secure the main body.
3.
Set the proper image by moving the camera body (some model may limit the PCB board to
180° rotational adjustment) and set the focus by turning the lens to the left or right direction.
When the camera focus adjustment has been completed, use the L-wrench to fasten the
tamper-resistant housing to the main body.
4.
5.
Vari-Focal Dome Operation Guide: Once the picture appears on the monitor, open the cover
and adjust the lens wrench to “Near←→Far”, get the view zoom that you desire, and then
adjust the focus wrench of the lens to obtain the best picture. After adjustment, tighten both
wrenches.
1.
2.
3.
4.
5.
6.
6.
Near
Far
Wide
Focal Adjustment
Tele
Zoom Adjustment
CAT 5 cable must connect to the hub or switch, and the DC-Jack must connect to the power
source. Connect the other cables and connectors if necessary.
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Preparation
Search and Set up by IPWizard II
When you installed the Camera on a LAN environment, you have two easy ways to search your
Cameras by IPWizard II or UPnP™ discovery. Here is the way to execute IPWizard II to discover
Camera‟s IP address and set up related parameter in a Camera.
Search
When launch the IPWizard II, a searching window will pop up. IPWizard II is starting to search
Network Cameras on the LAN. The existed devices will be listed as below.
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View
If IPWizard II finds network devices, View button will be available. Please select the device you
want to view and typing Password (Default: admin), at last click the View button. Then you could
see the video from camera directly. Furthermore you could double click the left button of mouse to
link to the network device by browser.
LAN
In case you want to change the IP related parameters of wired interface, please select the device
you want to configure and click the LAN button. Relative settings will be carried out as below.
You could modify the relative settings of the selected device. Click “<<” button will quit the LAN
setting procedure and click “>>” button will move to next page as below.
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In case, you do not want to change username and/or password, then just click “Submit” button to
perform your setting accordingly. Click “<<” button will go back to previous page.
If you like to change username and/or password of the device, just click the check button. Then,
the related fields will show up as below.
After keying in new username and password, click “Submit” button to perform your setting
accordingly. Click “<<” button will go back to previous page.
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Using UPnP of Windows® XP or Vista
UPnP™ is short for Universal Plug and Play, which is a networking architecture that provides
compatibility among networking equipment, software, and peripherals. This device is an UPnP
enabled device. If the operating system, Windows XP or Vista, of your PC is UPnP enabled, the
Network Camera will be very easy to be found.
Please refer to Appendix J to enable UPnP settings only if your operating system of PC is running
Windows XP.
[Note] Windows 2000 does not support UPnP feature.
To discover your device, go to your Desktop and click My Network Places.
Click the targeted Device. Then Internet Explorer will connect to this Network Camera
automatically.
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Using Browser to Access the device for the first time
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Start the web browser on the computer and type the IP address of the Network Camera
(Default IP is 192.168.10.30) you want to monitor.
The Login Window of the Camera is prompted:
Type in your login name and password under “USERNAME” and “PASSWORD” textbox.
For the first time use (default value), input the
 User Name: admin
 Password: admin
Click “OK” button to start the main menu.
According your browser‟s security setting, the IE Web Page may prompt the “Security
Warning” window. If so, select “Yes” to install and run the ActiveX control into your PC.
Otherwise, the system will load the ActiveX silently.
After the ActiveX control was installed and ran, the first image will be displayed.
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Logging as an User
If you log in the Camera as an ordinary User, “Setting” function will be not accessible.
Logging as an Administrator
If you log in the Network Camera as the Administrator, you can perform all the settings provided
within the device.
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Operating the IP Camera
Start-up screen will be as follow no matter an ordinary users or an administrator.
Video Profile
The Network Camera support multi-profile for MEPG-4, M-JPEG and H.264 simultaneously. User
can chose the proper and/or preferred profile here.
Streaming Protocol
User can select proper streaming protocol according to networking environment.
Language
The device could provide multiple languages to meet customer‟s requirement.
Setting
Configuring the IP camera related parameters. Please refer to Administrating the Device section.
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PTZ Control
Click to display the following control panel:
(1)
(2)
(3)
(4)
(5)
Live View: Switch back to live view mode.
Direction Control Buttons: Control camera lens to go up/down/left/right and home position.
Camera speed: Choose the speed of Pan and Tilt.
Preset: Add/Update the preset positions or go to one of these positions.
Tour: Select one of the camera tours. Camera tour is comprised by series of preset locations.
Click Go button to execute the selected camera tour. To stop the tour, click Stop button. To
add new tour, click Add button.
(6) Auto Pan: Execute the auto pan of camera. While auto pan is running, the camera will swing
the camera automatically. To enable auto pan, click Go button and click Stop button to stop
auto pan action.
[Note] The speed of auto pan is fixed and cannot be adjusted.
Full Screen
Switch to the full screen display mode.
Status Bar
Show the information of connected device such as encoder format, image resolution, frame per
second, and bit rate.
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Monitor Image
The image shot by the Network Camera is shown here. The date and time are displayed at the top
of the window.
ActiveX Control
The plug-in ActiveX control supports a lot of functions by clicking the left mouse button. Note that
this feature only supports on the ActiveX control within Microsoft® Internet Explorer.
Click on the ActiveX control icon to show the function menu. All features are applied to your PC
NOT the IP camera. This menu provides features that are unique to the ActiveX control. These
features include:
 Digital Zoom
 Snapshot
 Record
 Volume
 Statistics
 About
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Digital Zoom
Click Digital Zoom to active this function as below. User can drag or scale the box over the
video to adjust zoom ratio and position.
Using the mouse to
click and drag to
zoom in the select
area.
Zoom in area image
Snapshot
Click Snapshot to activate this function. Press Snapshot button to take a picture. The image file is
saved as JPEG format into your local PC. Press Browse and select the path to save file. Press OK
to continue.
User could use image editing software to retrieve the saved pictures.
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Record
Click Record to activate this function. Press Record button to start recording. The video file is
saved as ASF format into your local PC. While you want to stop it, press Stop. Press Browser,
and select the path to save file. Press OK to continue.
To saved ASF file could be displayed on Windows Media Player which has been installed ffdshow
or DirectX 9.0.
Volume
Click Volume to activate this function. There are two control bars for speaker and microphone
volume respectively. Scroll these control bars to adjust the audio attribute. Click Mute to disable
audio output.
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Statistics
Click Statistics to activate this function. A window will be pop-up to show the statistics information
of the streaming status. Note this is the information between the device and your local PC.
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About
Click About to show ActiveX information.
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Administrating the Device
System Setting
This function is only available for user logged into Network Camera as administrator.
Click on each menu name to display its setting page.
Item
Function
Network
Configure network settings such as DHCP, DDNS, 3GPP, PPPoE and
UPnP
Camera
Adjust camera parameters, day & night, position, and set camera tour
System
Configure system information, date & time, maintenance, and view
system log file.
Video
Configure bit rate and frame rate of video profiles
Audio
Configure audio parameters
User
Setup user name, password and login privilege
E-Mail
Setup E-Mail configuration
Object Detection
Setup object detection
Event Server
Setup FTP/TCP/HTTP/Samba server for event
Event Schedule
Configure the schedule while event triggered
Network: Configure Network Settings
Use this menu to configure the network to connect the device and the clients.
Network
This section provides the menu for connecting the device through Ethernet cable. Click “OK” to
save and enable the setting.
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MAC address: Displays the Ethernet MAC address of the device. The MAC address is read
only not changeable.
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Obtain IP address automatically (DHCP): DHCP: Stands for Dynamic Host Configuration
Protocol. Enable this checked box when a DHCP server is installed on the network to issue IP
address assignment. With this setting, the IP address is assigned automatically. If this device
cannot get an IP address within limited tries, the default IP address is 192.168.10.30.
IP Address, Subnet mask, and Gateway: If you do not select Obtain an IP address
automatically, then you need to enter these network parameters manually.
Obtain DNS from DHCP: DNS stands for Domain Name System. Enable this checked box
when a DHCP server is installed on the network and provide DNS service.
Primary DNS and Secondary DNS: If you do not select Obtain DNS from DHCP, then you
need to enter these parameters manually.
HTTP Port: The device supports two HTTP ports. The first one is default port 80 and this port
is fixed. This port is very useful for Intranet usage. The second HTTP port is changeable.
Users could assign the second port number of http protocol, and the WAN users should follow
the port number to login. If the http port is assigned as 8080 (not assigned as 80), users have
to add the port number in back of IP address. For example: http://192.168.10.30:8080.
Therefore, the user can access the device by either http://xx.xx.xx.xx or http://xx.xx.xx.xx:xxxx
to access the device. If multiple devices are installed on the LAN and also required to be
accessed from the WAN, then the HTTP Port can be assigned as the virtual server port
mapping to support multiple devices.
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DDNS service
DDNS stands for Dynamic Domain Name Server. Your Internet Service Provider (ISP) provides
you at least one IP address which you use to connect to the Internet. The address you get may be
static, meaning it never changes, or dynamic, it would be changed periodically. One of the possible
solutions for the dynamic IP address problem comes in the form of a dynamic DNS service.
DDNS provides users the same hostname when their IP address is variable. There are several
excellent DDNS services available on the Internet. One such service you can use is
www.DynDNS.org. You’ll need to register with the service and set up the domain name of your
choice to begin using it. Please refer to the home page of the service for detailed instructions or
refer to Appendix G for more information.
If your device is connected to xDSL directly, you might need this feature. However, if your device is
behind a NAT router, you will not need to enable this feature. Most of the XDSL users will use
dynamic IP addresses. If users want to set up a web or a FTP server, then the Dynamic Domain
Name Server is necessary.
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DDNS: To enable or disable the DDNS service.
Server Name: Choose the DDNS server.
DDNS Host: The domain name is applied of this device.
User Name: Enter the user name to log in DDNS.
Password: Enter the password to log in DDNS.
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PPPoE
It allows your device with xDSL or cable connects with broadband network directly, then your
device can dial up and get a dynamic IP address.
The device can directly connect to the xDSL, however, it should be setup on a LAN environment to
program the PPPoE information first, and then connect to the xDSL modem. Power on again, then
the device will dial on to the ISP connect to the WAN through the xDSL modem.
The procedures are:
 Connect to a LAN by DHCP or Fixed IP
 Access the device, enter Setting  Network  PPPoE as below:
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PPPoE: To enable or disable the PPPoE service.
User name: Type the user name for the PPPoE service which is provided by the ISP.
Password: Type the password for the PPPoE service which is provided by the ISP.
IP address, Subnet mask, and Gateway (read only): The IP information got from PPPoE
server site.
Status: The status of PPPoE connection.
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Streaming
RTSP is a streaming control protocol and a starting point for negotiating transports such as RTP,
multicast and unicast, and for negotiating codec. RTSP can be considered as a "remote control" for
controlling the media stream delivered by a media server. RTSP servers typically use RTP as the
protocol for the actual transport of audio/video data.
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RTSP Port: Choose the RTSP port. The RTSP protocol allows a connecting client to start a
video stream. Enter the RTSP port number to use. The default value is 554.
RTP Port: Specify the range of transmission port number of video stream. The default range
is 50000 to 50999. User can specify a number between 1024 and 65535.
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UPnP
UPnP is short for Universal Plug and Play, which is a networking architecture that provides
compatibility among networking equipment, software, and peripherals. This device is an UPnP
enabled Video Server. If your operating system is UPnP enabled, the device will automatically be
detected and a new icon will be added to “My Network Places.” If you do not want to use the UPnP
functionality, it can be disabled.
In addition, this device also provides UPnP IGD function for NAT traversal easily. Use NAT
traversal when your device is located on an intranet (LAN) and you wish to make it available from
the other (WAN) side of a NAT router. With NAT traversal properly configured, all HTTP traffic to
an external HTTP port in the NAT router will be forwarded to the device.
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UPnP: To enable or disable the UPnP service.
Friendly Name: Shows the friendly name of this device.
UPnP NAT Traversal: When enabled, the device will attempt to configure port mapping in a
NAT router on your network, using UPnP™. Note that UPnP™ must be enabled in the NAT
router first.
Port Range: The port range which will be opened in NAT router.
External IP address: Show the IP address and port for WAN access through Internet. If NAT
traversal is configured successfully, user can use this IP address and port to access this
device. The external IP address is not shown in case NAT traversal function is failed.
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Bonjour Setting
It can support both Safari and Firefox.
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Bonjour: To enable or disable the bonjour function.
Friendly Name: It will be detected automatically.
Safari:
Open Safari Browser → Bookmark → Bonjour → Double click the desired IP Camera → Enter
Username and Password → Finished
Firefox:
Open Firefox Browser → Tool → Bonjour Browser → Double click the desired IP Camera → Enter
the “Host name“ in the URL bar (Ex. http://SF1311H.local) → Enter Username and Password →
Finished
[Note] Please install “ BonjourFoxy ” in your computer before using Bonjour Browser in Firefox.
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IP Filter
You can define which IP addresses are allowed.
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IP Filter: To enable or disable the IP filter function.
IP Filter Policy: Choose the filter policy denying/allowing.
IP Notification
In case the IP address is changed, system is able to send out an email to alert someone if the
function is enabled.
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SMTP Notification (e-mail): Please make sure to enable this function and then filled in “Send
to” and “Subject”.
 Send To: Enter the receiver‟s e-mail address.
 Subject: Enter the title of the E-mail.
TCP Notification: Please make sure to enable this function and then filled in “TCP server”,
“TCP Port”, and “Message”.
 TCP Server: Enter the server name or the IP address of the TCP server.
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 TCP Port: Set port number of TCP server.
 Message: The message will be sent to FTP server.
HTTP Notification: If enable this function, then the fields below need to be filled.
 URL: Enter the server name or the IP address of the HTTP server.
 HTTP Login Name: Enter the user name for the HTTP server.
 HTTP Login Password: Enter the password for the HTTP server.
 Proxy Address: Enter the server name or the IP address of the HTTP Proxy.
 Proxy Port: Set port number of Proxy.
 Proxy Login Name: Enter the user name for the HTTP Proxy.
 Proxy Login Password: Enter the password for the HTTP Proxy.
 Custom parameter: User can set specific parameters to HTTP server.
 Message: The message will be sent to HTTP server.
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Camera: Adjust Camera Parameters
Use this menu to set the functions of the camera parameters of the device.
Picture
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Rotation: Turn the “Mirror” and “Vertical Flip” On or OFF. The image will be overturned as
below.
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White Balance:
 Auto: Adjust the white balance automatically.
 Hold: Hold the white balance.
Maximum Exposure Control:
 Auto: Adjust the internal gain automatically.
 Hold: Hold the internal gain.
Color Level: The larger value, the more colorful image.
Brightness: The larger value, the brighter image.
Contrast: The larger value, the more contrast image.
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Sharpness: The larger value, the sharper image.
De-Noise: De-Noise can remove or lower unwanted noise and preserve fine details and
edges.
ICR: ICR stands for IR Cut Filter Removable that is to estimate the intensity of the light and
switch the IP camera into the Day or Night mode. The function can set to automatically or
setting estimate value manually.
 Current Value: The current Intensity value of the light. The red mark on the scroll bar
represents the current value of light‟s intensity.
 Night Mode Threshold: Set a threshold value for IP camera to switch to Night mode.
The darker gray mark on the scroll bar represents the Night Mode Threshold value.
 Day Mode Threshold: Set a threshold value for IP camera to switch to Day mode. The
lighter gray mark on scroll bar represents the Day Mode Threshold value.
[Note] 1. When the Current Value is great than Day Mode Threshold value, the IP camera
will switch to Day mode.
2. When the Current Value is less than Night Mode Threshold value, the IP camera
will switch to Night mode.
3. When the Current Value is between Night and Day Mode Threshold value, the
IP camera will stay in current mode.
 Delay Time: A time gap period before mode switching.
Auto IRIS: Auto iris lens allows the camera to adjust to get the best picture in the given
lighting conditions
Default Settings: Set all value back to factory default values.
PTZ Setting
[Note] If user needs to change these parameters, please check and set value properly for both,
network module and P/T scanner.



Camera Protocol: This device can connect to a PTZ camera or speed dome camera and
controls them thru RS485 interface.
Camera Address: This is the camera ID set in PTZ camera or speed dome camera.
[Note] Please DO NOT changes the default value if unnecessary. If so, user needs to check
and set value properly for both sides.
Baud rate: This is the communication speed between network module and P/T scanner.
30
Preset Setting
This page provides the edit tool to modify or delete the “Preset Setting” item by item.
Tour Setting
Up to 128 positions can be pre-set, and the camera can be programming to move to the preset
position sequentially. To use the camera tour function, user must preset several camera positions
first.




Tour Name: The group name of the sequence of camera tour. The maximum number of
camera tour is 16.
Running: Enable or disable this camera tour.
Preset: Set the sequence of the tour. Maximum 16 points can be assigned. The selected
preset position is added in the sequence list from 1 to 16.
Wait Time: Type a period of time during which the camera is to stay at each preset point,
between 0 to 36000 seconds.
31
System: Configure and Maintain System
Use this menu to perform the principal settings of the device.
System






Device Title: You can enter the name of this unit. The information will be shown on IPWizard
II once the device is found.
Software Version: This information shows the software version of the device.
Network LED: To turn on or off Network LED.
Power LED: To turn on or off Power LED.
Log: User can check the system log information of the device, including the Main Info,
Appended Info, Operator IP, and so on …
Reload: User can refresh the log information of the device.
32
Date & Time
You can setup the device or make it synchronized with PC or remote NTP server. Also, you may
select your time zone in order to synchronize time locally.







Server Date & Time: Displays the date and time of the device.
PC Time: Displays the date and time of the connected PC.
Adjust
 Synchronize with PC: Click this option to enable time synchronization with PC time.
 Manual setting: Click this option to set time and date manually.
 Synchronize with NTP: Click this option if you want to synchronize the device‟s date and
time with NTP server (Network Time Protocol).
NTP Server: Type the host name or IP address or domain name of the NTP server.
NTP Sync. Interval: Select an interval between 1 and 23 hours at which you want to adjust
the device‟s time referring to NTP server
Timezone: Set the time difference from Greenwich Mean Time in the area where the device is
installed.
Daylight Saving: Disable or enable the daylight saving adjustment.
 Daylight Saving StartTime: Set a beginning time for daylight saving.
 Daylight Saving StopTime: Set an ended time for daylight saving.
 Daylight Saving Offset: Set the time difference during daylight saving period.
33
Maintenance






Default Settings (Including the Network Setting): Recall the device hard factory default
settings. Note that click this button will reset all device‟s parameters to the factory settings
(including the IP address).
Default Settings (Except the Network Setting): The unit is restarted and current settings are
reset to factory default values except the network setting.
Backup Setting: This button will backup all of the current system parameters.
Restore Setting: Click the “Browse” button to select the backed up files and then click the
“Restore Setting” button. The settings will be restored to the previous saved configuration.
Firmware Upgrade: The device supports new firmware upgrade (the software that controls
the operation in the device). Please contact your dealer for the latest version if necessary.
System Restart: The device is restarted without changing any of the network settings. It
means the IP address of the device will not change after firmware upgrade.
Download the latest firmware file from our website or your dealer. Unzip this firmware file to binary
file and store it into your PC. Then follow the steps as below carefully:
1. Close all other application programs which are not necessary for firmware update.
2. Make sure that only you access this device while firmware updating.
3. Disable Motion Detection function.
4. Click “Browse” button. Select the Firmware binary file.
[Note] Please make sure that the Firmware only applies to this device, once update, it will be
burned into FLASH ROM of system.
5. Once the firmware file was selected, click “Firmware Upgrade” button.
6. The upgrade progress information will be displayed. Once the uploading process completed,
the device will reboot the system automatically.
7. Please wait for timer countdown, and then you can use IPWizard II to search the device again.
WARNING

The download firmware procedure cannot be interrupted. If the power and/or network
connection are broken during the download procedure, it might possibly cause serious
damage to the device.
34



Strongly suggest that DO NOT upgrade firmware via Wireless LAN due to high error rate
possibly and don't allow any other clients to access this unit during updating procedure.
Be aware that you should not power off during updating the firmware and wait for finish
message.
Furthermore, the firmware upgrade procedure is risky and do not try to upgrade new
firmware if it‟s not necessary.
Video: Configure Profile
This device provides 2 modes of video profile. The first one is Mega Multi-Profile mode which
supports video resolution up to Mega-pixel. However the maximum frame rate of this mode is up to
15fps only. The second one is VGA Multi-Profile mode which supports video resolution up to VGA
but frame rate can be up to 30fps. User only can select either Mega Multi-Profile or VGA
Multi-Profile mode to operate the camera. Changing video profile mode will reboot system.
Common


Text Overlay Setting: There are some important information can be embedded into image,
including date, time, and text.
Video Profile: User can only choose either VGA Multi-Profile or Mega Multi-Profile mode.
VGA Multi-Profile mode can provide H.264, MPEG-4, and M-JPEG streams up to VGA
resolution simultaneously. On the other hand, Mega Multi-Profile can provide H.264/Mega and
JPEG/Mega two more streams simultaneously.
35
Video Profile
Select the video profile from list to configure.

H264

Resolution: There are four resolutions in this profile: SXGA(1280x1024), VGA(640x480),
QVGA(320x240) and QQVGA(160x128).
Rate Control: Defines the rate control method of this profile. There are two options: Constant
Bit Rate (CBR) or Variable Bit Rate (VBR). For CBR, the video bit rate would be fixed. User
can set the desired bit rate to match the limitation of bandwidth. For VBR, user could choose
the quality level. The quality level is between 1 and 100. The higher value can reach the better
quality but it will also need higher bandwidth.
Max Frame Rate: Defines the targeted frame rate of this profile. For example, set the frame
rate to 15 fps, then the image will be updated for 15 frames per second as possible. User need
to set reasonable frame rate with video quality under the limited bandwidth.
GOP Control: Defines the Intra/Inter-frame (I/P) ratio of this profile. For example, set the GOP
to 30, then the video stream will have one Intra-frame(I-frame) every 30 frames.








MPEG-4
Resolution: There are three resolutions in this profile: VGA(640x480), QVGA(320x240) and
QQVGA(160*128).
Rate Control: Defines the rate control method of this profile. There are two options: Constant
Bit Rate (CBR) or Variable Bit Rate (VBR). For CBR, the video bit rate would be fixed. User
can set the desired bit rate to match the limitation of bandwidth. For VBR, user could choose
the quality level. The quality level is between 1 and 100. The higher value can reach the better
quality but it will also need higher bandwidth.
Max Frame Rate: Defines the targeted frame rate of this profile. For example, set the frame
rate to 15 fps, then the image will be updated for 15 frames per second as possible. User need
to set reasonable frame rate with video quality under the limited bandwidth.
GOP Control: Defines the Intra/Inter-frame (I/P) ratio of this profile. For example, set the GOP
to 30, then the video stream will have one Intra-frame(I-frame) every 30 frames.

M-JPEG

Resolution: There are four resolutions in this profile: SXGA(1280x1024), VGA(640x480),
QVGA(320x240) and QQVGA(160x128).
Rate Control: The quality level is between 1 and 100. The higher value can reach the better

36

quality but of course will consume higher bandwidth.
Max Frame Rate: Defines the targeted frame rate of this profile. For example, set the frame
rate to 15 fps, then the image will be updated for 15 frames per second as possible. User need
to set reasonable max frame rate versus video quality under the limited bandwidth.
ROI
ROI stands for Region on Interest. There are 2 ROI settings can be set.
1.
2.
3.
4.
Select ROI0 or ROI1 from drop-down list.
Using mouse to drag the frame on screen to select the ROI area.
Click Save to save the setting.
The ROI setting can be selected to view from Video Profile in Live View Mode.
37
Audio: Audio Parameters





Audio: To enable or disable audio function
Mute While PT: To enable or disable audio while pan-tilt.
Audio Mode: To select Simplex or Full duplex (2-way audio) mode
Input Gain: To adjust gain of input audio
Output Gain: To adjust gain of output audio
38
User: Manage User Name, Password and Login Privilege
Use this menu to add, modify, or delete the usernames and passwords of the Administrator and
viewer.




Viewer Login: Select “Anonymous” to allow any one viewing the video once connected.
Otherwise, only users in database can view the video after login.
Access Right: Administrator can access every function in this device. However, viewers
only can view the video and access limited function.
PTZ Control: Enable/disable the PTZ control right of the user account.
Add, Modify, and Delete button: Managing the user‟s account of viewer user.
Add a User Account:
1. Select Access Right – Administrator or Viewer.
2. Enter User Name.
3. Enter Password.
4. Re-Enter password to confirm in Verify Password column.
5. Click Add button.
6. To modify existing account, select the account from account list and click Modify button.
7. To delete existing account, select the account from account list and click Delete button.
39
E-Mail: Setup E-Mail Configuration
You may setup SMTP mail parameters for further operation of Event Schedule. That‟s, if users
want to send the alarm message out, it will need to configure parameters here and also add at
least one event schedule to enable event triggering.









SMTP Server: Enter SMTP server name or the IP address of the SMTP server.
Test: Send a test mail to mail server to check the account that user has entered is available.
SMTP Port: Set port number of SMTP service.
SMTP Authentication: Select the authentication required when you send an e-mail.
 Disable: Send e-mail without authentication.
 Enable: Send e-mail with authentication.
Authentication User name: Enter the user name for the SMTP server if Authentication is
Enable.
Authentication Password: Enter the password for the SMTP server if Authentication is
Enable.
E-mail To: Enter the receiver‟s e-mail address.
E-mail From: Enter the sender‟s E-mail address. This address is used for reply e-mails.
E-mail Subject: Enter the subject/title of the e-mail.
40
Object Detection: Setup Object Detection
Use this menu to specify motion detection window 1 to window 10 and set the conditions of
detection while observing a captured image.

Add and Delete: To add or delete the motion windows. User can specify up to 10 object
detection windows (Included and Excluded) to monitor the video captured by IP camera. By
dragging mouse on the image, you can change the position and size of the selected motion
window accordingly.
Using mouse to
change size of
object detection
window



Included or Excluded Window: These windows can be specified as Included or Excluded
type.
 Included windows target specific areas within the whole video image.
 Excluded windows define areas within an Include window that should be ignored (areas
outside Include windows are automatically ignored).
Name: Name of the specified motion window.
Object Size: Defines the object size of motion detection. The bigger object size, the lower
motion trigger frequency. In the other hand, the smaller object size will be easier to trigger the
motion action. The black line in the window represents the object size value that user has set.
Once, the value of sensitivity is over the black line, the motion event will be triggered.
41
The black line
represent the
object size that
user has set.

Sensitivity: Defines the sensitivity value of motion detection. The higher value will be more
sensitive. When the system has detected the sensitive value, the values will display in window
(see below illustrate). If the value of sensitivity is over the black line (object size value), the
motion event will be triggered. If the value of sensitivity is below the black line (object size
value), the motion event will not be triggered.
The value of sensitivity
 Red color means the
event has triggered.
 Blue color means no
event has triggered.
42
Event Server: Setup FTP/TCP/HTTP/SAMBA server
FTP Server
You may setup FTP parameters for further operation of Event Schedule. That‟s, if users want to
send the alarm message or video file to an FTP server, it will need to configure parameters here
and also add at least one event schedule to enable event triggering as SMTP.








Name: User can specify multiple FTP paths as wish. Therefore, user needs to specify a name
for each FTP setting.
FTP Server: Enter the server name or the IP address of the FTP server.
Test: Check the FTP server whether this account is available or not.
FTP Login name: Enter the user name for the FTP server.
FTP Login Password: Enter the password for the FTP server.
FTP Port: Set port number of FTP service.
FTP Path: Set working directory path of FTP server.
FTP Passive Mode: Select passive or active mode connecting to FTP server.
43
TCP Server
In addition to send video file to FTP server, the device also can send event message to specified
TCP server.



Name: User can specify multiple TCP servers as wish. Therefore, user needs to specify a
name for each TCP server setting.
TCP Server: Type the server name or the IP address of the TCP server.
TCP Port: Set port number of TCP server.
HTTP Server
The device also can send event message to specified HTTP server.




Name: User can specify multiple HTTP servers as wish. Therefore, user needs to specify a
name for each HTTP server setting.
URL: Type the server name or the IP address of the HTTP server.
Test: Check the HTTP server whether it is available or not.
HTTP Login Name: Type the user name for the HTTP server.
44





HTTP Login Password: Type the password for the HTTP server.
Proxy Address: Type the server name or the IP address of the HTTP Proxy.
Proxy Login Name: Type the user name for the HTTP Proxy.
Proxy Login Password: Type the password for the HTTP Proxy.
Proxy Port: Set port number of Proxy.
SAMBA Server
The device also can send video stream to specified SAMBA server.






Name: User can specify multiple Samba servers as wish. Therefore, user needs to specify a
name for each Samba server setting.
SAMBA Server: Type the server name or the IP address of the SAMBA server.
Test: Check the SAMBA server whether this account is available or not.
SAMBA Login Name: Type the user name for the SAMBA server.
SAMBA Login Password: Type the password for the SAMBA server.
SAMBA Path: Set working directory path of SAMBA server.
45
Event Schedule: Configure the Event Schedule Setting
This menu is used to specify the schedule of Event or Schedule Trigger and activate the some
actions provided by this device. Where the Schedule Trigger will be activated by user-define
interval without event happened.





Name: Name of the Event or Schedule.
Enable: Enable or disable this Event or Schedule.
Type: Event trigger or Schedule trigger.
Enable Time: Define the feasible time slot.
Trigger by: Select the sources to be triggered.
 Action: Define the actions once event triggered.
Example 1:
Send file to FTP server by always motion triggered:
1. Select event trigger
2. Enable time: start from 00:00 to 24:00 every day
3. Trigger by: Motion Area (Added in Object Detection page)
4. Action : Send FTP (Add in Event Server -> FTP Server page)
Example 2:
Send file to E-Mail server by motion triggered from Friday 18:00 to Saturday 06:00
1. Select event trigger.
2. Enable time: start from Friday 18:00 and keep work in 12 hours, so it will stop on Saturday
06:00.
3. Trigger by : Motion Area (Added in Object Detection page)
4. Action : Send e-mail (Add in E-Mail page)
i. To email address: You need to input the receiver email address.
ii. Subject: You could specify the email subject.
iii. Message: You could specify the email content.
Example 3:
Enable Voice Alert every 10-minute during 18:00 to 24:00 from Monday to Friday.
1. Type: Schedule trigger and interval is 10-minute.
2. Enable time: Select Monday to Friday, and set start time from 18:00 and keep work in 6
46
hours.
3. Trigger by : You do not need to choose it, because this will be triggered every minute
4. Action : Voice Alert
Record
User can choose the type of record file for event or schedule application.






Record File Type: Choose AVI or JPEG file format.
Record File Prefix: Define the prefix of recorded filename.
JPEG Picture Numbers: Define the picture numbers of JPEG to be sent out.
Pre Trigger Duration : Time of pre-record when alarm triggered.
Best Effort Duration : Time of post-record when alarm triggered.
Max File Size : The maximum video file size for recording.
47
Appendix A: Alarm I/O Connector
Some features of the Camera can be activated by the external sensor that senses physical
changes in the area Camera is monitoring. These changes can include intrusion detection or
certain physical change in the monitored area. For examples, the external sensor can be a door
switch or an infrared motion detector. These devices are customer provided, and are available
from dealers who carry surveillance and security products. Electrically, they must be able to
provide a momentary contact closure.
This Camera provides wires for general I/O terminal and RS485 interface as below:
Cable for I/O connectors:
Name
12VDC
GND
D+
DDI
DO
Cable Color
Brown/White
Blue/White
Purple/White
Gray
Green/White
Orange/White
Function
DC 12V (50mA maximum)
GND
RS485 TX +
RS485 TX Digital signal input
Digital signal output (alarm)
User can refer to the schematic below to make a proper connection between I/O connector and
external sensor and output device.
Explanation of External I/O Circuit Diagram:
CAUTION
 THE LOW VOLTAGE/CURRENT CIRCUITS AND HIGH VOLTAGE/ CURRENT CIRCUITS
ARE IN THE NETWORK CAMERA CIRCUIT. THE QUALIFIED ELECTRICIAN SHOULD DO
THE WIRING NOT BY YOURSELF. INCORRECT WIRING COULD DAMAGE NWTWORK
48
CAMERA. YOU COULD RECEIVE THE FATAL ELECTRIC SHOCK.
 THE EXTERNAL I/O IS NOT CAPABLE OF CONNECTING DIRECTLY TO DEVICES THAT
REQUIRE LARGE AMOUNTS OF CURRENT. IN SOME CASES, A CUSTOM INTERFACE
CIRCUIT (CUSTOMER PROVIDED) MAY HAVE TO BE USED. SERIOUS DAMAGE TO
NETWORK CAMERA MAY RESULT IF A DEVICE IS CONNECTED TO THE EXTERNAL I/O
THAT EXCEEDS ITS ELECTRICAL CAPABILITY.
49
Appendix B: Troubleshooting & FAQ
Question
Answer or Resolution
Features
The video and audio codec is
adopted in the device.
The maximum number of
users accesses the device
simultaneously.
The device can be used
outdoors or not.
The device utilizes H.264, MPEG4 and JPEG triple compression to
providing high quality images. Where H.264 and MPEG4 are standards
for video compression and JPEG is a standard for image compression.
The audio codec is defined as AMR for 3GPP and G.711/G.726 for
RTSP streaming.
The maximum number of users is limited to 20. However, it also
depends on the total bandwidth accessed to this device from clients.
The maximum data throughput of the device is around 20~25Mbps for
UDP mode and 10Mbps for HTTP mode. Therefore, the actual number
of connected clients is varying by streaming mode, settings of
resolution, codec type, frame rate and bandwidth. Obviously, the
performance of the each connected client will slow down when many
users are logged on.
The device is not weatherproof. It needs to be equipped with a
weatherproof case for outdoors using. However, equipped with a
weatherproof case might disable the audio function of the device.
Install this device
Status LED does not light up.
The network cabling is
required for the device.
The device will be installed
and work if a firewall exists
on the network.
The username and password
for the first time or after
factory default reset
Forgot the username and
password
Forgot the IP address of the
device
IPWizard II program cannot
find the device
Internet Explorer does not
seem to work well with the
device

Check and confirm that the DC power adaptor, included in
packaged, is used. Secure the power connector and re-power it on
again.
 If the problem is not solved, the device might be faulty. Contact
your dealer for further help.
The device uses Category 5 UTP cable allowing 10 and/or 100 Base-T
networking.
If a firewall exists on the network, port 80 is open for ordinary data
communication. The HTTP port and RTSP port need to be opened on
the firewall or NAT router.
Username is admin and password is admin
Note that it‟s all case sensitivity.
Follow the steps below.
1. Restore the factory default setting by press pressing and holding
down more than 5 seconds on the device.
2. Reconfigure the device.
Check IP address of device by using the IPWizard II program or by
UPnP discovery.
 Re-power the device if cannot find the unit within 1 minutes.
 Do not connect device over a router. IPWizard II program cannot
detect device over a router.
 If IP address is not assigned to the PC which running IPWizard II
program, then IPWizard II program cannot find device. Make sure
that IP address is assigned to the PC properly.
 Antivirus software on the PC might interfere with the setup
program. Disable the firewall of the antivirus software during
setting up this device.
 Check the firewall setting of your PC or Notebook.
Make sure that your Internet Explorer is version 6.0 or later. If you are
experiencing problems, try upgrading to the latest version of
Microsoft‟s Internet Explorer from the Microsoft webpage.
50
Question
IPWizard II program fails to
save the network parameters
Answer or Resolution
Install this device
Network may have trouble. Confirm the parameters and connections of
the device.
UPnP NAT Traversal
Doesn‟t work with NAT router
Some IP cameras are
working but others are failed
Maybe NAT router does not support UPnP function. Please check
user‟s manual of router and turn on UPnP function.
Maybe UPnP function of NAT router is not compatible to the IP
camera. Please contact your dealer to get the approval routers list.
Maybe too many IP cameras have been installed on the LAN, and then
NAT router is out of resource to support more cameras. You could turn
off and on NAT router to clear out of date information inside router.
Access this device
Cannot access the login
page and other web pages of
the Network Camera from
Internet Explorer

















Maybe the IP Address of the Network Camera is already being
used by another device or computer. To confirm this possible
problem, disconnect the Network Camera from the network first,
and then run the PING utility to check it out.
Maybe due to the network cable. Try correcting your network cable
and configuration. Test the network interface by connecting a local
computer to the Network Camera via a crossover cable.
Make sure the Internet connection and setting is ok.
Make sure enter the IP address of Internet Explorer is correct. If
the Network Camera has a dynamic address, it may have changed
since you last checked it.
Network congestion may prevent the web page appearing quickly.
Wait for a while.
The IP address and Subnet Mask of the PC and Network Camera
must be in the same class of the private IP address on the LAN.
Make sure the http port used by the Network Camera, default=80,
is forward to the Network Camera‟s private IP address.
The port number assigned in your Network Camera might not be
available via Internet. Check your ISP for available port.
The proxy server may prevent you from connecting directly to the
Network Camera, set up not to use the proxy server.
Confirm that Default Gateway address is correct.
The router needs Port Forwarding feature. Refer to your router's
manual for details.
Packet Filtering of the router may prohibit access from an external
network. Refer to your router's manual for details.
Access the Network Camera from the Internet with the global IP
address of the router and port number of Network Camera.
Some routers reject the global IP address to access the Network
Camera on the same LAN. Access with the private IP address and
correct port number of Network Camera.
When you use DDNS, you need to set Default Gateway and DNS
server address.
If it‟s not working after above procedure, reset Network Camera to
default setting and installed it again.
If the problem is not solved, the Network Camera might be faulty.
Contact your dealer for further help.
51
Question
Answer or Resolution
Access this device
Image or video does not
appear in the main page
Check the device‟s ActiveX is
installed on your computer
Internet Explorer displays the
following message: “Your
current security settings
prohibit downloading ActiveX
controls”
The device work locally but
not externally
The unreadable characters
are displayed.
Frame rate is slower than the
setting.
Blank screen or very slow
video when audio is enabled
Image Transfer on e-mail or
FTP does not work

The first time the PC connects to Network Camera, a pop-up
Security Warning window will appear to download ActiveX
Controls. When using Windows XP, or Vista, log on with an
appropriate account that is authorized to install applications.
 Network congestion may prevent the Image screen from appearing
quickly. You may choose lower resolution to reduce the required
bandwidth.
Go to C:\Windows\Downloaded Program Files and check to see if
there is an entry for the file “IPCamera Control”. The status column
should show “Installed”. If the file is not listed, make sure your Security
Settings in Internet Explorer are configured properly and then try
reloading the device‟s home page. Most likely, the ActiveX control did
not download and install correctly. Check your Internet Explorer
security settings and then close and restart Internet Explorer. Try to
browse and log in again.
Setup the IE security settings or configure the individual settings to
allow downloading and scripting of ActiveX controls.

Might be caused from the firewall protection. Check the Internet
firewall with your system or network administrator. The firewall may
need to have some settings changed in order for the device to be
accessible outside your LAN.
 Make sure that the device isn‟t conflicting with any other web
server running on your LAN.
 Check the configuration of the router settings allow the device to
be accessed outside your local LAN.
 Check the bandwidth of Internet connection. If the Internet
bandwidth is lower than target bit rate, the video streaming will not
work correctly.
Use the operating system of the selected language. Set the Encoding
or the Character Set of the selected language on the Internet Explorer.
 The traffic of the network and the object of the image affect the
frame rate. The network congestion causes frame rate slower than
the setting.
 Check the bandwidth of Internet connection. If the Internet
bandwidth is lower than target bit rate, the video streaming will not
work correctly.
 Ethernet switching hub can smooth the frame rate.
 Your connection to the device does not have enough bandwidth to
support a higher frame rate for the streamed image size. Try
reducing the video streaming size to 160x120 or 320x240 and/or
disabling audio.
 Audio will consume 32 kbps. Disable audio to improve video. Your
Internet connection may not have enough bandwidth to support
streaming audio from the device.
 Default Gateway and DNS server address should be set up
correctly.
 If FTP does not work properly, ask your ISP or network
administrator about the transferring mode of FTP server.
52
Question
Answer or Resolution
Access this device
Pan/Tilt does not work.
(including Click to Center and
Preset Positioning)
Pan/Tilt does not work
smoothly
The focus on the Camera is
bad
The color of the image is
poor or strange
Image flickers
Noisy images occur
Cannot play the recorded
ASF file

Click [Refresh] on the Internet Explorer when the communication
stops with the device. The image will refresh.
 Other clients may be operating Pan/Tilt.
 Pan/Tilt operation has reached the end of corner.
There may be a slight delay when you are using the Pan/Tilt feature in
conjunction with streaming audio and video. If you find that there is a
significant delay while panning or tilting the camera, try disabling the
audio streaming and/or reducing the video streaming size.
Video quality of the device

The lens is dirty or dust is attached. Fingerprints, dust, stain, etc.
on the lens can degrade the image quality.
 Adjust White Balance.
 To insure the images you are viewing are the best they can be, set
the Display property setting (color quality) to 16bit at least and 24
bit or higher if possible within your computer.
 The configuration on the device image display is incorrect. You
need to adjust the image related parameters such as brightness,
contrast, hue and sharpness properly.
 Wrong power line frequency makes images flicker. Make sure the
50 or 60Hz format of your device.
 If the object is dark, the image will flicker. Make the condition
around the Camera brighter.
The video images might be noisy if the device is located in a very low
light environment. Make the condition around the camera brighter or
turn the White-light LED on.
Miscellaneous
Have installed Microsoft‟s DirectX 9.0 or later and use the Windows
Media Player 11.0 or later to play the AVI filed recorded by the Device.
53
Appendix C: PING IP Address
The PING (stands for Packet Internet Groper) command is used to detect whether a specific IP
address is accessible by sending a packet to the specific address and waiting for a reply. It‟s also a
very useful tool to confirm Network Camera installed or if the IP address conflicts with any other
devices over the network.
If you want to make sure the IP address of Network Camera, utilize the PING command as follows:
 Start a DOS window.
 Type ping x.x.x.x, where x.x.x.x is the IP address of the Network Camera.
The replies, as illustrated below, will provide an explanation to the problem.
If you want to detect any other devices conflicts with the IP address of Network Camera, also can
utilize the PING command but you must disconnect the Network Camera from the network first.
54
Appendix D: Bandwidth Estimation
The frame rate of video transmitted from the device depends on connection bandwidth between
client and server, video resolution, codec type, and quality setting of server. Here is a guideline to
help you roughly estimate the bandwidth requirements for your device.
The required bandwidth depends on content of video source. The slow motion video will produce
smaller bit rate generally and fast motion will produce higher bit rate vice versa. Actual results
generated by the device may be varying.
Image Resolution
160 x 120
(QQVGA)
320 x 240
(QVGA)
640 x 480
(VGA)
1280x1024
(SXGA)
Average range of data
sizes for JPEG mode
3 ~ 6k byte per frame
8 ~ 20k byte per frame
20 ~ 50K byte per frame
Average bit rate for
MPEG4 mode
64kbps~256kbps
@ 30fps
256kbps~768kbps
@ 30fps
512kbps~2048kbps
@ 30fps
100 ~ 200k byte per
frame
NA
Average bit rate for
H.264 mode
32kbps~192kbps
@ 30fps
192kbps~512kbps
@ 30fps
384kbps~1536kbps
@ 30fps
512kbps~3076kbps
@ 15fps
[Note] Audio streaming also takes bandwidth around 32kbps. Some xDSL/Cable modem upload
speeds could not even reach up to 128 kbps. Thus, you may not be able to receive good quality
video while also streaming audio on a 128 kbps or lower connection. Even though the upload
speed is more than 128kbps, for optimal video performance, disabling audio streaming will get
better video performance.
55
Appendix E: Specifications
Camera
Image Device
Effective Pixels
Sensitivity
Signal to Noise
Lens
Pan & Tilt
Preset Points
Camera Tour
IP Module
Video
Video Encoder
Video Profile
Frame Rate
Image Setting
Streaming
Audio
Audio Encoder
Audio Streaming
Microphone
Audio Output
Network
Supported Protocols
Security
Users
Ethernet
System Integration
Application Programming
Interface
Alarm Triggers
Motion Detection
Alarm Events
1.3 Mega-pixel image sensor
1280 x 1024 pixels
1.0V/lux-sec (550nm)
44dB
F:1.2 ; f2.7mm-9mm
128 preset points (maximum)
16 tours
H.264, MPEG4 and Motion JPEG simultaneously (Tri-encoders)
11 profiles simultaneously
- H.264 SXGA/ VGA / QVGA / QQVGA
- MPEG4 VGA / QVGA / QQVGA
- M-JPEG SXGA/ VGA / QVGA / QQVGA
Mega-pixel mode: Up to 15fps for all 11 profiles
VGA mode: Up to 30fps for all 9 profiles
De-noise
Brightness, sharpness, contrast, color
Text, time and date overlay
Simultaneously multi-profile streaming
Streaming over UDP, TCP, or HTTP
Multicast streaming
M-JPEG streaming over HTTP
Supports 3GPP mobile surveillance
Controllable frame rate and bandwidth
Constant and variable bit rate (MPEG4 / H.264)
RTSP: G.711 64kbps, G.726 32kbps
3GPP: AMR
two-way
External microphone input
Line level out
TCP, UDP, HTTP, SMTP, FTP, NTP, DNS, DDNS, DHCP, ARP,
Bonjour, UPnP, RTSP, RTP, RTCP, PPPoE, 3GPP, ICMP, SAMBA
Password protection, IP address filtering, user access log
Up to 20 users simultaneously
10/100M auto negotiation
Open API for software integration
SDK
Intelligent video motion detection and external input
10-zone video motion detection
File upload via FTP or email
Notification via email, HTTP, and TCP
External output activation
Go to PTZ preset position
Audio alerting output
56
IP Module
System Integration
Video Buffer
Pre- and post- alarm buffering
General
RAM
ROM
Power Supply
PoE
128MB
8MB
12V DC external power adapter
IEEE 802.3af (for wired model only)
Power Consumption
Connectors
Indication LED
IR LED
IR Wavelength
Protection Class
Construction
Operating Temperature
Operating Humidity
Dimension
Viewing System
OS
Browser
Cell Phone
Video Player
Software
Search & Installation
Bundled NVR Program
5W (max) / 6W (max) while IR LED on
RJ-45 10BaseT/100BaseTX
DC jack
1 alarm input and 1 output
Audio in/out
RS485
Two LEDs
IR LED x 24pcs
850nm
Indoor / Outdoor use
3-axis mechanical design
-10°C to 50°C
20% ~ 80% (non-condensing)
145mm x 108mm x145mm
Windows® XP, Vista
IE 6.0 / Firefox 2.0 / Safari 4.0 or above
With 3GPP player
VLC, Quick Time, RealPlayer, CorePlayer
IPWizard II
SecuGuard Basic
57
Appendix F: Configure Port Forwarding Manually
The device can be used with a router. If the device wants to be accessed from the WAN, its IP
address needs to be setup as fixed IP address, also the port forwarding or Virtual Server function
of router needs to be setup. This device supports UPnP traversal function. Therefore, user could
use this feature to configure port forwarding of NAT router first. However, if user needs to configure
port forwarding manually, please follow the steps as below:
Manually installing the device with a router on your network is an easy 3–step procedure as
following:
(1) Assign a local/fixed IP address to your device
The device must be assigned a local and fixed IP Address that allows it to be recognized by the
router. Manually setup the device with a fixed IP address, for example, 192.168.10.30.
(2) Access the Router with Your Web browser
The following steps generally apply to any router that you have on your network. The D-Link
DI-624 is used as an example to clarify the configuration process. Configure the initial settings of
the router by following the steps outlined in the router‟s Quick Installation Guide.
If you have cable or DSL service, you will most likely have a dynamically assigned WAN IP
Address. „Dynamic‟ means that your router‟s WAN IP address can change from time to time
depending on your ISP. A dynamic WAN IP Address identifies your router on the public network
and allows it to access the Internet. To find out what your router‟s WAN IP Address is, go to the
Status screen on your router and locate the WAN information for your router. As shown on the
following page the WAN IP Address will be listed. This will be the address that you will need to type
in your web browser to view your camera over the Internet. Be sure to uncheck the Reset IP
address at next boot button at the top of the screen after modifying the IP address. Failure to do
so will reset the IP address when you restart your computer.
Your WAN IP Address will be listed here.
58
[Note] Because a dynamic WAN IP can change from time to time depending on your ISP, you may
want to obtain a Static IP address from your ISP. A Static IP address is a fixed IP address that will
not change over time and will be more convenient for you to use to access your camera from a
remote location. If you could not get a Static IP address from your ISP, DDNS is a solution
alternatively. Please refer to Appendix G for more information.
(3) Open/set Virtual Server Ports to enable remote image viewing
The firewall security features built into the router and most routers prevent users from accessing
the video from the device over the Internet. The router connects to the Internet over a series of
numbered ports. The ports normally used by the device are blocked from access over the Internet.
Therefore, these ports need to be made accessible over the Internet. This is accomplished using
the Virtual Server function on the router. The Virtual Server ports used by the camera must be
opened through the router for remote access to your camera. Virtual Server is accessed by clicking
on the Advanced tab of the router screen.
Follow these steps to configure your router‟s Virtual Server settings
 Click Enabled.
 Enter a unique name for each entry.
 Select Both under Protocol Type (TCP and UDP)
 Enter your camera‟s local IP Address (e.g., 192.168.10.30, for example) in the Private IP
field.
 If you are using the default camera port settings, enter 80 into the Public and
Private
Port section, click Apply.
 Scheduling should be set to Always so that the camera images can be accessed at any time.
A check mark appearing before the entry name will indicate that the ports are enabled.
[IMPORTANT] Some ISPs block access to port 80. Be sure to check with your ISP so that you can
open the appropriate ports accordingly. If your ISP does not pass traffic on port 80, you will need to
change the port the camera uses from 80 to something else, such as 8080. Not all routers are the
same, so refer to your user manual for specific instructions on how to open ports.
59
Enter valid ports in the Virtual Server section of your router. Please make sure to check the box
on this line to enable settings. Then the device can be access from WAN by the router‟s WAN IP
Address.
By now, you have finished your entire PC configuration for this device.
60
Appendix G: DDNS Application
1. Preface
If you have a Cable modem or xDSL, this is a great way to host your own Networked Device or
other TCP/IP Service. Get your own domain like www.yourname.com, www.yourname.com.tw
etc. (Note: This domain must be registered with Internic via registration authorities such as
Network Solutions, DirectNIC, Register.com etc). Your domain name's dynamic IP address is
automatically tracked by a DDNS server.
Host your own Networked Device and much more no matter what your computer's IP address
may be and even if you have dialup, DSL or cable modem internet connection where your
computer's IP address changes all the time!! DDNS service supports all top level domain names
including but not limited to .com, .net, .org, .to, .uk etc.
2. Ethernet Network Environment
Normally, DDNS service is only necessary for the users that could only obtain dynamic IP
addresses. As to the users that could obtain the static valid IP address, they do not usually have
to apply the DDNS service. Before we decide if DDNS is necessary for the users, we have to
check what kind of Ethernet network environment we have to install our Networked Device on.
(1) Environment of Fixed Valid IP Network
If users could obtain valid IP addresses, they could save the effort to apply DDNS service.
Because the IP address in this environment is fixed, users could input the IP address or
domain name of demo site directly in the IE browser.
(2) Environment of Dynamic IP Network
If users is under an environment of dynamic IP network (Dial-up xDSL), they have to apply a
domain name in advance. Then apply DDNS service. Finally setup the necessary
information of DDNS and PPPoE of the Networked Device in order to let the outside
administrator be able to access through internet.
3. Application Steps—DDNS & Domain Name
(1) Visit the following web site: http://www.dyndns.org/
(2) Click “Account”
61
(3) After the columns show up at the left side, click “Create Account”.
(4)
Fill the application agreement and necessary information.
a. Username
b. E-mail address and confirmation
c. Password and confirmation
d. Submit all the input information and finish creating an account
62
Click these two options
(5) Check your e-mail mailbox. There will be an e-mail with a title “Your DynDNS Account
Information“. Click the hyperlink address to confirm the DDNS service that you just applied.
Then DDNS you applied activated.
Click URL link
to confirm
63
(6) Enter the web page http://www.dyndns.org/ again. Input your username and password that
you just applied to login administration interface of DDNS server.
Input your account
(7) If the correct username and password are input, you can see the following picture at the
top-right of the login page.
(8) Click the “Services”.
64
(9) Click the “ Dynamic DNS ”.
(10) Click the “Get Started”.
65
(11) We could create a domain name without any charge at this step. First, we input the host
name. (Pink No.1) Then we pick a domain that is easy to remember. (Pink No.2) The 3rd
step is to click “Offline Hostname” from Service Type. (Pink No.3) Finally, click the “Create
Host” to submit the domain name information and finish DDNS application. (Pink No.4)
1
2
3
4
4. Setup the DDNS and PPPoE of Networked Device
At last, users have to enter the web page of Networked Device and setup the necessary
information of DDNS and PPPoE after the application of DDNS service. Please check the user
manual to access the DDNS and PPPoE pages. After saving the modification, restart the device.
Then the external users could browse the Networked Device by the input of their domain name.
66
Appendix H: Power Line Frequency
COUNTRY
Argentina
VOLTAGE FREQUENCY
220V
50 Hz
*Neutral and line wires are reversed from that
used in Australia and elsewhere.
*Outlets typically controlled by adjacent
switch.
Though nominal voltage has been officially
changed to 230V, 240V is within tolerances
and commonly found.
Australia
230V*
50 Hz
Austria
230V
50 Hz
Brazil
COMMENTS
110/220V*
60 Hz
Canada
120V
60 Hz
China, People's Republic of
220V
50 Hz
Finland
230V
50 Hz
France
230V
50 Hz
Germany
230V
50 Hz
Hong Kong
220V*
50 Hz
India
230V
50 Hz
Italy
230V
50 Hz
Japan
100V
50/60 Hz*
Malaysia
240V
50 Hz
Netherlands
230V
50 Hz
Portugal
230V
50 Hz
Spain
230V
50 Hz
Sweden
230V
50 Hz
Switzerland
230V
50 Hz
Taiwan
110V
60 Hz
Thailand
220V
50 Hz
United Kingdom
230V*
50 Hz
United States of America
120V
60 Hz
67
*127V found in states of Bahia, Paraná
(including Curitiba), Rio de Janeiro, Sao
Paulo and Minas Gerais (though 220V may
be found in some hotels). Other areas are
220V only, with the exception of Fortaleza
(240V).
*Eastern Japan 50 Hz (Tokyo, Kawasaki,
Sapporo, Yokohoma, and Sendai); Western
Japan 60 Hz (Osaka, Kyoto, Nagoya,
Hiroshima)
*Outlets typically controlled by adjacent
switch.
Though nominal voltage has been officially
changed to 230V, 240V is within tolerances
and commonly found.
Appendix I: 3GPP
To use the 3GPP function, in addition to previous section, you might need more information or
configuration to make this function work.
[Note] To use the 3GPP function, it strongly recommends installing the Networked Device with a
public and fixed IP address without any firewall protection.



RTSP Port: Port 554 is the default for RTSP service. However, sometimes, some service
providers change this port number for some reasons. If so, user needs to change this port
accordingly.
Dialing procedure:
1. Choose a verified player (PacketVideo or RealPlayer currently)
2. Use the following URL to access: rtsp://host/mpeg4/media.3gp
Where host is the host name or IP address of the camera.
Compatible 3G mobile phone: Please contact your dealer to get the approved list of
compatible 3G phone.
68
Appendix J: Enable UPnP of Windows XP
Use the following steps to enable UPnP settings only if your operating system of PC is running
Windows XP.
1. Go to Start > Settings > Control Panel
2. Click Add or Remove Programs
69
3. Click Add/Remove Windows Components
4. The following screen will appear:
5. Select Networking Services and click Details.
70
6. Select Universal Plug and Play and click OK.
7. Click Next.
71
8. Please wait while Setup configures the components.
9. Click Finish.
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