Sears | Kenmore Refrigeratore | Use & care guide | Sears Kenmore Refrigeratore Use & care guide

Use & Care Guide
English
Models: 795.7802* 795.7804* 795.7902* 795.7904*
Bottom Freezer Refrigerator
* = color number
P/N MFL67851301
Sears Brands Management Corporation
Hoffman Estates, IL 60179 U.S.A.
www.kenmore.com
www.sears.com
Sears Canada Inc.
Toronto, Ontario, Canada M5B 2C3
www.sears.ca
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TABLE OF CONTENTS
Warranty............................................................................. 3
Protection Agreements............................................... 4
Ice Bin . ........................................................... 33
Important Safety Instructions............................ 5-7
Pullout Drawer .............................................. 34
Electrical & Grounding Requirements............... 7
Durabase......................................................... 34
Parts and Features....................................................8-9
Durabase Divider........................................... 34
Refrigerator Installation............................. 10-25
Care And Cleaning.................................... 35-36
Unpacking Your Refrigerator.........................10
General Cleaning Tips ................................. 35
Installation...................................................................... 11
Exterior . ......................................................... 35
Removing/Replacing Your Refrigerator and
Freezer Handles, Doors and Drawers...... 12-16
Reversing Doors and Handles
(Drawer Model) ..................................... 17-20
Reversing Doors and Handles
(Swing Model).......................................... 21-24
Inside Walls.................................................... 35
Light Replacement......................................... 36
Leveling and Door Alignment...................... 25
Power Interruptions........................................ 36
Using Your Refrigerator............................ 26-34
When You Go On Vacation......................... 36
Setting the Controls................................. 26-27
When You Move............................................. 36
Automatic Icemaker................................ 28-29
Connecting the Water Line....................... 37-39
Food Storage Guide .................................... 30
Troubleshooting Guide..............................40-46
Freezer Section
Door Liner And Gaskets................................ 35
Plastic Parts..................................................... 35
Condenser Coils.............................................. 35
Refrigerator Section
Kenmore Connect......................................47
Adjusting Shelves .................................................... 31
Service................................................ Back Cover
Humidity Controlled Crisper......................... 32
Pantry Drawer ............................................... 32
Door Bins ....................................................... 33
Dairy Bin ........................................................ 33
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WARRANTY
REFRIGERATOR WARRANTY
Kenmore Elite Limited Warranty
When this appliance is installed, operated and maintained according to all supplied instructions, the following
warranty coverage applies. To arrange for warranty service, call 1-800-4-MY-HOME® (1-800-469-4663).
• One Year Limited Warranty on Appliance
For one year from the date of purchase, free repair will be provided if any non-consumable part of this appliance
fails due to defects in material or workmanship. If the appliance is ever used for other than private family
purposes, this coverage applies for only 90 days from the purchase date.
• Five Year Limited Warranty on Sealed System
For five years from the date of purchase, the sealed refrigerant system of this appliance is warranted against any
defects in material or workmanship. New system components will be supplied for defective ones free of charge.
You are responsible for the labor cost of component installation after the first year from the date of purchase.
If the appliance is ever used for other than private family purposes, this coverage applies for only one year from
the purchase date.
• Ten Year Limited Warranty on Linear Compressor
For ten years from the date of purchase, the linear compressor of this appliance is warranted against any defects
in material or workmanship. A new linear compressor will be supplied free of charge. You are responsible for the
labor cost of installation after the first year from the date of purchase. If the appliance is ever used for other than
private household purposes, this coverage applies for only two years from the purchase date.
This warranty covers only defects in material and workmanship, and will NOT pay for:
1. Consumable parts that can wear out from normal use, including but not limited to filters, belts, light bulbs, and
bags.
2. A service technician to instruct the user in correct product installation, operation or maintenance.
3. A service technician to clean or maintain this product.
4. Damage to or failure of this product if it is not installed, operated or maintained according to all instructions
supplied with the product.
5. Damage to or failure of this product resulting from accident, abuse, misuse or use for other than its intended
purpose.
6. Damage to or failure of this product caused by the use of detergents, cleaners, chemicals or utensils other than
those recommended in all instructions supplied with the product.
7. Damage to or failure of parts or systems resulting from unauthorized modifications made to this product.
Disclaimer of implied warranties; limitation of remedies
Customer’s sole and exclusive remedy under this limited warranty shall be product repair as provided herein. Implied
warranties, including warranties of merchantability or fitness for a particular purpose, are limited to one year or
the shortest period allowed by law. Sears shall not be liable for incidental or consequential damages. Some states
and provinces do not allow the exclusion or limitation of incidental or consequential damages, or limitation on the
duration of implied warranties of merchantability or fitness, so these exclusions or limitations may not apply to you.
This warranty applies only while this appliance is used in the United States or Canada*.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
* In Canada, in-home repair service is not available in all areas, nor will this warranty cover user or servicer travel
and transportation expenses if this product is located in a remote area (as defined by Sears Canada Inc.) where an
authorized servicer is not available.
Sears Brands Management Corporation, Hoffman Estates, IL 60179
Sears Canada Inc., Toronto, Ontario, Canada M5B 2C3
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PROTECTION AGREEMENTS
Master Protection Agreements
• Power surge protection against electrical damage due
to power fluctuations.
Congratulations on making a smart purchase. Your new
Kenmore Elite® product is designed and manufactured
for years of dependable operation. But like all products,
it may require preventive maintenance or repair from
time to time. That’s when having a Master Protection
Agreement can save you money and aggravation.
• $250 Food Loss Protection annually for any food
spoilage that is the result of mechanical failure of any
covered refrigerator or freezer.
• Rental reimbursement if repair of your covered
product takes longer than promised.
The Master Protection Agreement also helps extend
the life of your new product. Here’s what the
Agreement* includes:
• 10% discount off the regular price of any non-covered
repair service and related installed parts.
• Parts and labor needed to help keep products
operating properly under normal use, not just defects.
Our coverage goes well beyond the product warranty.
No deductibles, no functional failure excluded from
coverage— real protection.
Once you purchase the Agreement, a simple phone call
is all that it takes to schedule service. You can call at
any time day or night, or schedule a service appointment
online.
• Expert service by a force of more than 10,000
authorized Sears service technicians, which means
someone you can trust will be working on your product.
The Master Protection Agreement is a risk free purchase.
If you cancel for any reason during the product warranty
period, we will provide a full refund or a prorated refund
anytime after the product warranty period expires.
Purchase your Master Protection Agreement today!
• Unlimited service calls and nationwide service, as
often as you want us, whenever you want us.
Some limitations and exclusions apply.
• “No-lemon” guarantee – replacement of your covered
product if four or more product failures occur within
twelve months.
For prices and additional information in the
U.S.A. call 1-800-827-6655.
• Product replacement if your covered product can’t be
fixed.
* Coverage in Canada varies on some items. For full
details call Sears Canada at 1-800-361-6665.
• Annual Preventive Maintenance Check at your request
– no extra charge.
Sears Installation Service
For Sears professional installation of home appliances,
garage door openers, water heaters, and other major
home items, in the U.S.A. or Canada call
1-800-4-MY-HOME®.
• Fast help by phone – we call it Rapid Resolution
– phone support from a Sears representative on all
products. Think of us as a “talking owner’s manual.”
PRODUCT RECORD
In the space below, record the date of purchase, model and serial number of your product. You will find the model and
serial number printed on an identification label located on the interior liner of the refrigerator compartment. Have these
items of information available whenever you contact Sears concerning your product.
Model No.___________________ Date of Purchase ___________________
Serial No.___________________
Save these instructions and attach your sales receipt for future reference.
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IMPORTANT SAFETY INSTRUCTIONS
BASIC SAFETY PRECAUTIONS
This guide contains many important safety messages. Always read and obey all safety messages.
This is the safety alert symbol. It alerts you to safety messages that inform you of hazards that can kill
or hurt you or others, or cause damage to the product.
All safety messages will be preceded by the safety alert symbol and the hazard
signal word DANGER, WARNING or CAUTION. These words mean:
DANGER
You will be killed or seriously injured if you do not follow instructions.
WARNING
You can be killed or seriously injured if you do not follow instructions.
CAUTION
Indicates an imminently hazardous situation which, if not avoided,
may result in minor or moderate injury, or product damage.
All safety messages will identify the hazard, tell you how to reduce the chance of injury, and tell you what can happen
if the instructions are not followed.
WARNING
To reduce the risk of fire, electric shock, or personal
injury when using your product, basic safety precautions
should be followed, including the following.
Read all instructions before using this appliance.
• NEVER unplug your refrigerator by pulling on the
power cord. Always grip the plug firmly and pull it
straight out from the outlet.
• Immediately repair or replace all power cords that
have become frayed or otherwise damaged. Do not
use a cord that shows cracks or abrasion damage
along its length or at either the plug or connector end.
• Do not modify or extend the power cord length. It
could cause electric shock or fire.
• When moving your refrigerator away from the wall, be
careful not to roll over or damage the power cord.
• DO NOT store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance.
• DO NOT allow children to climb, stand, or hang on the
refrigerator doors or shelves in the refrigerator. They
could damage the refrigerator and seriously injure
themselves.
• Keep fingers out of pinch point areas; clearances
between the doors and cabinets are necessarily small.
Be careful closing doors when children are in the area.
• Unplug your refrigerator before cleaning or
making any repairs.
NOTE: It is strongly recommended that any service be
performed by a qualified technician.
SAVE THESE INSTRUCTIONS
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WARNING
• Before replacing a burned-out or broken light bulb,
unplug the refrigerator or turn off power at the circuit
breaker or fuse box in order to avoid contact with a live
wire filament. (A burned-out light bulb may break when
being replaced exposing the wire filament.)
• DO NOT touch the automatic ice making mechanism
while the refrigerator is plugged in.
• DO NOT refreeze frozen foods which have thawed
completely. The United States Department of
Agriculture in Home and Garden Bulletin No. 69 says:
…You may safely refreeze frozen foods that have
thawed if they still contain ice crystals or if they are
still cold—below 39°F (4°C).
…Thawed ground meats, poultry or fish that have any
off-odor or off-color should not be refrozen and should
not be eaten. Thawed ice cream should be discarded.
If the odor or color of any food is poor or questionable,
dispose of it. The food may be dangerous to eat.
Even partial thawing and refreezing reduces the
eating quality of foods, particularly fruits, vegetables
and prepared foods. The eating quality of red meats
is affected less than that of many other foods. Use
refrozen foods as soon as possible to save as much of
their quality as you can.
NOTE: Some models have LED interior lighting and
service should be performed by a qualified technician.
WARNING: Setting either or both controls to the OFF
position does not remove power to the light circuit.
• When you are finished, reconnect the refrigerator to
the electrical source and reset the controls (Thermostat,
Refrigerator Control, and or Freezer Control, depending
on the model) to the desired setting.
• This refrigerator must be properly installed in
accordance with the Attention Installer Instructions that
were taped to the front of the refrigerator.
• After your refrigerator is in operation, do not touch the
cold surfaces in the freezer compartment when hands
are damp or wet. Skin may adhere to the extremely cold
surfaces.
SAVE THESE INSTRUCTIONS
DANGER: RISK OF CHILD ENTRAPMENT
BEFORE YOU THROW AWAY
YOUR OLD REFRIGERATOR
OR FREEZER:
• Take off the doors.
• Leave the shelves in place so that
children may not easily climb inside.
Junked or abandoned refrigerators are dangerous, even
if they are sitting for only a few days. If you are getting
rid of your old refrigerator, please follow the instructions
at right to help prevent accidents (child entrapment and
suffocation).
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CFC/HCFC DISPOSAL
Your old refrigerator may have a cooling system that
used CFCs or HCFCs (chlorofluorocarbons or hydro
chlorofluorocarbons). CFCs and HCFCs are believed to
harm stratospheric ozone if released to the atmosphere.
Other refrigerants may also cause harm to the
environment if released to the atmosphere.
If you are throwing away your old refrigerator, make
sure the refrigerant is removed for proper disposal
by a qualified technician. If you intentionally release
refrigerant, you may be subject to fines and imprisonment
under provisions of environmental legislation.
ELECTRICAL & GROUNDING REQUIREMENTS
IMPORTANT: Please read carefully.
TO CONNECT ELECTRICITY
USE OF EXTENSION CORDS
Because of potential safety hazards under certain
conditions, the use of an extension cord is not
recommended. However, if you still elect to use an
extension cord, it is absolutely necessary that it be a ULlisted (USA), 3-wire grounding type appliance extension
cord having a grounding type plug and outlet, and that
the electrical rating of the cord be 15 amperes (minimum)
and 120 volts.
WARNING
Electrical Shock Hazard
FOR PERSONAL SAFETY, this appliance must be
properly grounded. Have the wall outlet and the circuit
checked by a qualified electrician to make sure the
outlet is properly grounded.
Use of an extension cord will increase the clearance
needed for the back of the refrigerator.
3-prong
grounding type
wall receptacle
3-prong
grounding
plug
Ensure proper
ground exists
before use.
RECOMMENDED GROUNDING METHOD
The refrigerator should always be plugged into its own
individual properly grounded electrical outlet rated for
115 Volts, 60 Hz, AC only, and fused at 15 or 20 amperes.
This provides the best performance and also prevents
overloading house wiring circuits which could cause a fire
hazard from overheated wires. It is recommended that a
separate circuit serving only this appliance be provided.
Use a receptacle that cannot be turned off with a switch
or pull chain. Do not use an extension cord.
Where a standard two-prong wall outlet is encountered,
it is your personal responsibility and obligation to have
it replaced with a properly grounded three-prong wall
outlet.
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PARTS AND FEATURES
Freezer Drawer Model
J
A
K
B
C
L
D
E
F
M
G
H
N
I
O
P
Use this page to become more familiar with the parts and features of your refrigerator.
NOTE: This guide covers several different models. The refrigerator you have purchased may have some or all of the items
listed below. The locations of the features shown below may not match your model.
A
Digital Sensor Control
G
Icemaker*
M
Condiment Bin
B
Refrigerator Light
H
Ice Bin
N
Freezer Light
C
Refrigerator Shelves (split)
I
Durabase Divider
O
Pullout Drawer
D
Refrigerator Shelf (full)
J
Dairy Bin
P
Durabase
E
Humidity Controlled Crispers
K
Fold-Up Bin
F
Pantry
L
Door Bins
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PARTS AND FEATURES
Freezer Swing Model
I
A
J
B
C
K
D
E
L
F
G
M
H
N
O
Use this page to become more familiar with the parts and features of your refrigerator.
NOTE: This guide covers several different models. The refrigerator you have purchased may have some or all of the items
listed below. The locations of the features shown below may not match your model.
A
Digital Sensor Control
G
Ice Bin
M
Freezer Light
B
Refrigerator Light
H
Durabase Divider
N
Pullout Drawer
C
Refrigerator Shelf (full)
I
Dairy Bin
O
Durabase
D
Humidity Controlled Crispers
J
Fold-Up Bin
E
Pantry
K
Door Bins
F
Icemaker*
L
Condiment Bin
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REFRIGERATOR INSTALLATION
WARNING
WARNING
Excessive Weight Hazard:
Excessive Weight Hazard:
Your refrigerator is heavy. When moving the
refrigerator for cleaning or service, be sure to protect
the floor. Always pull the refrigerator straight out when
moving it. Do not wiggle or walk the refrigerator when
trying to move it, as floor damage could occur.
Use two or more people to move and install the
refrigerator. Failure to do so can result in back or
other injury.
UNPACKING YOUR REFRIGERATOR
Remove tape and any temporary labels from your
refrigerator before using. Do not remove any warningtype labels, the model and serial number label, or
the Tech Sheet that is located under the front of the
refrigerator.
To remove any remaining tape or glue, rub the area
briskly with your thumb. Tape or glue residue can also be
easily removed by rubbing a small amount of liquid dish
soap over the adhesive with your fingers. Wipe with warm
water and dry.
Do not use sharp instruments, rubbing alcohol, flammable
fluids, or abrasive cleaners to remove tape or glue. These
products can damage the surface of your refrigerator.
Refrigerator shelves are installed in the shipping position.
Please reinstall shelves according to your individual
storage needs.
WARNING
Explosion Hazard:
Keep flammable materials and vapors, such as
gasoline, away from the refrigerator. Failure to do so
can result in fire, explosion, or death.
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REFRIGERATOR INSTALLATION
INSTALLATION (continued)
PRIOR TO USE
1. Clean your refrigerator thoroughly and wipe off all
dust that accumulated during shipping.
1. To avoid noise and vibration, the unit must be leveled
and installed on a solidly constructed floor. If required,
adjust the leveling legs to compensate for unevenness
of the floor. The front should be slightly higher than
the rear to aid in door closing. Leveling legs can be
turned easily by tipping the cabinet slightly. Turn the
leveling legs to the left to raise the unit or to the right to
lower it. (See Leveling and door AlIgnment.)
2. Install accessories such as ice cube bin, drawers,
shelves, etc., in their proper places. They are packed
together to prevent possible damage during shipment.
3. Allow your refrigerator to run for at least two to three
hours before putting food in it. Check the flow of
cold air in the freezer compartment to ensure proper
cooling. Your refrigerator is now ready for use.
NOTE: Installing on carpeting, soft tile surfaces,
a platform or weakly supported structure is not
recommended.
INSTALLATION
2. Install this appliance in an area where the temperature
is between 55°F (13°C) and 110°F (43°C). If the
temperature around the appliance is too low or high,
cooling ability may be adversely affected.
The refrigerator should always be plugged into its own
individual properly grounded electrical outlet rated for
115 Volts, 60 Hz, AC only, and fused at 15 or 20 amperes.
This provides the best performance and also prevents
overloading house wiring circuits which could cause a fire
hazard from overheated wires. It is recommended that a
separate circuit serving only this appliance be provided.
3. Select a place where a water supply can be easily
connected for the automatic icemaker.
NOTE: The water pressure must be between 20 and
120 psi on models without a water filter and between
40 and 120 psi on models with a water filter.
WARNING
4. Too small of a distance from adjacent items may
result in lowered freezing capability and increased
electricity consumption charges. Allow at least 33 ¾
inches (86 cm) in front of the refrigerator to open the
doors and at least 2 inches (5.08 cm) between the
back of the refrigerator and the wall.
Shock Hazard:
To reduce the risk of electric shock, do not install the
refrigerator in a wet or damp area.
2" (5.08 cm)
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REFRIGERATOR INSTALLATION
NOTE: Removing the doors is the recommended procedure when it is necessary to move the refrigerator through a
narrow opening. If it is necessary to remove the handles, follow the directions below.
HOW TO REMOVE REFRIGERATOR
DOOR HANDLE
NOTE: Handle appearance may vary from
illustrations on this page.
Mounting
Fasteners
Set Screw
Removing Refrigerator Handle
Loosen the set screws with a 3/32 in. Allen
wrench and remove the handle.
NOTE: If the handle mounting fasteners need
to be tightened or removed, use a ¼ in. Allen
wrench.
Allen
Wrench
HOW TO REPLACE REFRIGERATOR
DOOR HANDLE
NOTE: Handle appearance may vary from
illustrations on this page.
Replacing Refrigerator Door Handle
Place the handle on the door by fitting
the handle footprints over the mounting
fasteners and tightening the set screws
with a 3/32 in Allen wrench.
NOTE: If the handle mounting fasteners
need to be tightened or removed, use a
¼ in. Allen wrench.
Mounting
Fasteners
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REFRIGERATOR INSTALLATION
NOTE: Removing the doors is the recommended procedure when it is necessary to move the refrigerator through a
narrow opening. If it is necessary to remove the handles, follow the directions below.
HOW TO REMOVE FREEZER DOOR HANDLE
NOTE: Handle appearance may vary from illustrations on
this page.
Removing Freezer Drawer Handle
Loosen the set screws located on the lower side of
the handle with a ⅛ in. Allen wrench and remove the
handle.
NOTE: If the handle mounting fasteners need to be
tightened or removed, use a ¼ in. Allen wrench.
HOW TO REPLACE FREEZER DOOR HANDLE
NOTE: Handle appearance may vary from illustrations on
this page.
Replacing Freezer Drawer Handle
Place the handle on the door by fitting the handle
footprints over the mounting fasteners and tightening
the set screws with a 1/8 in. Allen wrench.
NOTE: If the handle mounting fasteners need to be
tightened or removed, use a ¼ in. Allen wrench.
WARNING
When assembling or disassembling the handles:
• Grasp the handle firmly to ensure it will not drop or
cause injury.
• Prevent the handle from swinging toward nearby
people or animals.
• Insert the bracket hole of the handle into the stopper
bolt of the door exactly, then assemble the set screws
to fix the handle in place.
• Check for any gap between the door and handle after
the handle is fixed in place.
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REFRIGERATOR INSTALLATION
REMOVING AND REPLACING
REFRIGERATOR DOORS
3. Remove the three bolts using a 10mm or 13/32-inch
socket wrench and lift off the top hinge.
WARNING
Excessive Weight Hazard:
Use two or more people to remove and install the
refrigerator doors. Failure to do so can result in back or
other injury.
AUTION: When removing the bolts, be careful that
C
the door does not fall forward.
WARNING
Electrical Shock Hazard
4. Lift the door from the middle hinge pin and remove
the door.
• Disconnect the electrical supply to the refrigerator
before installing. Failure to do so could result in
serious injury or death.
• Do not put hands, feet or other objects into the air
vents or bottom of the refrigerator. You may be
injured or receive an electrical shock.
AUTION: Before you begin, remove food and bins
C
from the doors.
Removing the Refrigerator Door
5. Place the door, inside facing up, on a non-scratching
surface.
1. Open the door. Remove the top hinge cover screws (1).
(1)
(1)
(2)
2. Lift up the cover (2) and remove it.
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REFRIGERATOR INSTALLATION
HOW TO REMOVE THE FREEZER DOOR
(For Freezer Swing Models)
Reinstalling the Refrigerator Door
1 Make sure that the plastic sleeve is inserted in the
bottom of the door. Lower the door onto the middle
hinge pin as shown in the figure.
NOTE: B efore removing the freezer door, make sure you
completely remove the refrigerator door.
1 Use a 1/4 in. hex socket wrench to loosen and remove
the hinge pin from the middle hinge bracket. Use a
10 mm or 13/32 in. socket wrench to remove the two
bolts. Remove the screw and set the middle hinge
bracket and other parts aside. Remove the washer.
Middle Hinge
Screw
Middle Hinge Pin
Bolts
2 Align the door with the cabinet.
3 Line up the top hinge with the holes in the top of the
refrigerator. Insert and tighten the three bolts in the
hinge.
Washer
2 Carefully lift up the freezer door. Remove and place it
on a non-scratching surface.
Bottom Hinge Pin
HOW TO INSTALL THE FREEZER DOOR
4 Replace the cover. Insert and tighten the cover screws
(2).
(2)
1 Place the freezer door down on the bottom hinge pin.
(2)
Bottom Hinge Pin
2 Replace the washer and the middle hinge bracket.
Use a 10 mm or 13/32 in. socket wrench to insert and
tighten the bolts. Insert the screw. Reattach the middle
hinge pin using a 1/4 in. socket wrench.
(1)
Screw
Middle Hinge
Middle Hinge Pin
Washer
Bolts
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REFRIGERATOR INSTALLATION
HOW TO REMOVE THE FREEZER DRAWER
(For Freezer Drawer Models)
HOW TO INSTALL THE FREEZER DRAWER
Pull out each rail to full extension.
WARNING: Use two or more people to remove and
install the freezer drawer. Failure to do so can result in
back or other injury.
CAUTION: Do not hold the handle when removing or
replacing the drawer. The handle may come off and it
could cause personal injury.
NOTE: In the following figures, the Pullout Drawer
located above the freezer drawer is not shown for
clarity.
Grasp the drawer on each side and hook the drawer
supports 1 into the rail tabs 2 located on both
sides.
1
Pull the drawer open to full extension. Remove the
lower basket 1 by lifting the basket from the rail
system.
1
2
Remove the screw
2
Lower the door into its final position and tighten the
screw 3 located on both sides.
from the rail on both sides.
3
2
Grasp the drawer on each side and pull it up to
separate it from the rails.
With the drawer pulled out to full extension, insert the
lower basket 4 in the rail assembly.
4
With both hands, slide each bar out simultaneously.
ARNING: If the Durabase divider is removed, there
W
is enough open space for children or pets to crawl
inside. To prevent accidental child and pet entrapment
or suffocation risk, DO NOT allow them to touch or go
near the freezer drawer.
WARNING: DO NOT step or sit down on the freezer
drawer.
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REFRIGERATOR INSTALLATION
REVERSING REFRIGERATOR DOORS
(For Freezer Drawer Models)
Reversing Doors
You may find it more convenient to have the doors open
from the right, rather than from the left as installed by the
factory. The "right side" referred to in the directions is the
side on your right as you face the front of the unit.
WARNING
Electrical Shock Hazard
1. Remove the top hinge cover screws (1). Remove the
cover(2) by lifting the hidden hook inside the bottom of
the front side of the cover, with a flat-head screwdriver.
Before you begin, either unplug the refrigerator or turn
off power at the circuit breaker or fuse box. Failure to
do so could result in death or serious injury.
(1)
(1)
CAUTION
Remove food and any adjustable door or utility bins
from doors. Failure to do so could result in serious
injury.
(2)
TOOLS NEEDED
• 10mm or 13/32-inch socket wrench (with 2-inch
extension for bottom door hinge)
• No. 2 Phillips head screwdriver
• ¼ inch socket wrench
• Flat-head screwdriver for prying
• Adjustable wrench
2. Using a 10mm or 13/32-inch socket wrench, remove
the three bolts and lift off the top hinge. Set parts
aside.
AUTION: When removing the bolts, be careful that
C
the door does not fall forward.
3. Lift the door from the middle hinge pin and remove the
door.
AUTION: Place the door, inside facing up, on a
C
non-scratching surface.
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REFRIGERATOR INSTALLATION
4. Remove the four screws (1), the hinge pin insert (2) and
the hinge pin brackets (3) from the bottom right side of
the door.
6. Use a ¼ inch hex socket wrench to loosen and remove
the hinge pin (1) from the middle hinge bracket. Use
a10mm or 13/32 in. socket wrench to remove the two
bolts (2). Remove the screw (3) and set the middle hinge
bracket (4) and other parts aside.
(2)
(3)
(4)
(3)
(1)
(2)
(1)
7. With a flat-head screwdriver, carefully pry off and
remove the cover over the bolt holes on the left side of
the refrigerator.
5. Reinstall the hinge pin brackets (1), screws (2) and
hinge pin insert (3) on the bottom left side of the door.
(1)
(3)
8. R emove the outer lower decorative screw from the flange
on the frame between the freezer and refrigerator doors.
(You will need this hole for the middle hinge bracket.)
(2)
9. Flip the middle hinge bracket and position it on left
side of refrigerator. Re-attach with two bolts and a
screw.
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REFRIGERATOR INSTALLATION
10. R
eattach middle hinge pin using ¼ in. socket wrench.
13. Pace the refrigerator door down over the hinge pin on
the middle hinge pin bracket.
Middle Hinge
Bracket
Middle Hinge
Pin
NOTE: The left top hinge, left hinge cover and right hinge
cap are provided for reversing doors.
NOTE: Bracket has been flipped, but hinge pin stays
in the same orientation with its hexagonal end facing
upward.
14. L ine up the left top hinge with holes in top of refrigerator.
Insert and tighten the three bolts in the hinge.
Replace the left hinge cover and insert the two screws.
11. Insert the decorative screw into the outer hole of the
flange on the right side. Attach cover on the right side.
Cover is force-fitted.
Decorative
Screw
15. Replace the right hinge cap and insert the two screws.
12. Loosen the two screws and remove the left hinge cap.
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REFRIGERATOR INSTALLATION
Reversing Door Handle
4. Install the plug buttons on the left side.
NOTE: Handle appearance may vary from illustrations on
this page.
Plug buttons
1. Loosen the two set screws with a 3/32 in. Allen wrench
and remove the handle.
Handle
Screw
5. Install the handle mounting fasteners on the right side.
Turn handle upside down.
2. Loosen the handle mounting fasteners with a ¼ in.
Allen wrench.
Fastener
Handle Mounting
Fasteners
6. Install the handle by adjusting handle footprints to fit
the mounting fasteners. Tighten the set screws with a
3/32 in. Allen wrench.
3. Unscrew the buttons with your fingers by rotating
counterclockwise; they will loosen and fall free.
Plug button
20
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REFRIGERATOR INSTALLATION
REVERSING REFRIGERATOR DOORS
(For Freezer Swing Models)
Reversing Doors
You may find it more convenient to have the doors open
from the right, rather than from the left as installed by the
factory. The "right side" referred to in the directions is the
side on your right as you face the front of the unit.
WARNING
Electrical Shock Hazard
1. Remove the top hinge cover screws (1) . Remove the
cover(2) by lifting the hidden hook inside the bottom of
the front side of the cover, with a flat-head screwdriver.
Before you begin, either unplug the refrigerator or turn
off power at the circuit breaker or fuse box. Failure to
do so could result in death or serious injury.
(1)
(1)
CAUTION
Remove food and any adjustable door or utility bins
from doors. Failure to do so could result in serious
injury.
(2)
TOOLS NEEDED
2. Using a 10mm or 13/32-inch socket wrench, remove
the three bolts and lift off the top hinge. Set parts
aside.
• 10mm or 13/32-inch socket wrench (with 2-inch
extension for bottom door hinge)
• No. 2 Phillips head screwdriver
• ¼ inch socket wrench
• Flat-head screwdriver for prying
• Adjustable wrench
AUTION: When removing the bolts, be careful that
C
the door does not fall forward.
3. Lift the door from the middle hinge pin and remove the
door.
AUTION: Place the door, inside facing up, on a
C
non-scratching surface.
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REFRIGERATOR INSTALLATION
7. Carefully lift up the freezer door. Remove and place it
on a non-scratching surface.
4. Remove the four screws (1), the hinge pin insert (2) and
the hinge pin brackets (3) from the bottom right side of
the door.
Bottom Hinge
Pin
(3)
8. Using a ¼ in. socket wrench, loosen and remove
the.8hinge pin from the bottom hinge.
(2)
(1)
Bottom Hinge Pin
5. Reinstall the hinge pin brackets (1), screws (2) and hinge
pin insert (3) on the bottom left side of the door.
9. Using a 13/32-inch or 10mm socket wrench with a 2 in.
extension and a screwdriver, loosen the two bolts and
the screw, and remove the bottom hinge on right side.
(1)
Screw
(3)
(2)
Bolts
10. Remove the four screws (1), the hinge pin brackets (2)
and the hinge pin insert from the bottom right side of
the freezer door.
NOTE: Before removing the freezer door, make sure you
completely remove the refrigerator door.
6. Use a ¼ inch hex socket wrench to loosen and remove
the hinge pin (1) from the middle hinge bracket. Use a
10 mm or 13/32 in. socket wrench to remove the two
bolts (2). Remove the screw (3) and set the middle hinge
bracket (4) and other parts aside.
(2)
(4)
(3)
(2)
(1)
(3)
(1)
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REFRIGERATOR INSTALLATION
11. Reinstall the hinge pin insert (1), the hinge pin brackets
(2) and screws (3) on the bottom left side of the door.
14. Using a 13/32 in. socket wrench with a 2 in. extension
and a screwdriver, tighten the two bolts and a screw,
and attach the bottom hinge on left side of the flange.
(2)
(1)
(3)
15. Attach the hinge pin using a ¼ in. socket wrench.
12. On the top part of the door, you will find a cap (1) and
a pivot (2). Remove it with a flat head screwdriver and
install it on the opposite side ( the cap stays on the
right and the pivot on the left).
Bottom Hinge Pin
(2)
16. With a flat-head screwdriver, carefully pry off and
remove the cover over the bolt holes on the left side of
refrigerator.
(1)
13. Remove the decorative caps on the bottom of the
refrigerator housing. You will need these holes for the
Bottom Hinge.
17. Remove the outer lower decorative screw from
the flange on the frame between the freezer and
refrigerator doors. (You will need this hole for the
middle hinge bracket.)
Decorative Cap
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REFRIGERATOR INSTALLATION
18. Flip the middle hinge bracket and position on left side
of refrigerator. Re-attach with two bolts and a screw.
22. Loosen the two screws and remove the left hinge cap.
19. Place freezer door down on bottom hinge pin.
23. Place the refrigerator door down over the hinge pin on
the middle hinge pin bracket.
Bottom Hinge Pin
20. R
eattach middle hinge pin using a ¼ in. socket
wrench. Replace washer.
NOTE: The left top hinge, left hinge cover and right hinge
cap are provided for reversing doors.
Middle Hinge Bracket
Middle Hinge Pin
24. Line up the left top hinge with the holes in the top of
refrigerator. Use the three bolts to replace the hinge.
Replace the left hinge cover and insert the two screws.
Washer
NOTE: Bracket has been flipped, but hinge pin stays in
the same orientation with its hexagonal end facing
upward.
21. Insert the decorative screw into the outer hole on the
right side of the housing. Attach cover on the right
side. Cover is force-fitted.
Decorative
Screw
25. Replace the right hinge cap and insert the two screws.
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REFRIGERATOR INSTALLATION
LEVELING AND DOOR ALIGNMENT
DOOR ALIGNMENT
LEVELING
If the space between your doors is uneven, follow the
instructions below to align the doors.
After installing, plug the refrigerator’s power cord into a
3-prong grounded outlet and push the refrigerator into the
final position.
1. Remove the top hinge cover screws. Lift the hook located
at the bottom of the front side of the cover with a flathead screwdriver.
Your refrigerator has two front leveling legs—one on the
right and one on the left. Adjust the legs to alter the tilt
from front-to-back or side-to-side. If your refrigerator seems
unsteady, or you want the doors to close more easily, adjust
the refrigerator’s tilt using the instructions below:
2. Loosen the top hinge bolts using a 10mm or 13/32-in.
socket wrench or open-end wrench.
3. Have someone hold the refrigerator door so the space
between the two door is even, and retighten the top hinge
bolts.
NOTE: Tools Required: 11/16 inch wrench or flat blade
screwdriver.
4. Replace the top hinge cover.
1. Turn the leveling leg to the left to raise that side of
the refrigerator or to the right to lower it. It may take
several turns of the leveling leg to adjust the tilt of the
refrigerator.
NOTE: Having someone push backward against the top of
the refrigerator takes some weight off of the leveling legs. This
makes it easier to adjust the legs.
2. Open both doors again and check to make sure that
they close easily. If the doors do not close easily, tilt the
refrigerator slightly more to the rear by turning both
leveling legs to the left. It may take several more turns,
and you should turn both leveling legs the same amount.
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USING YOUR REFRIGERATOR
SETTING THE CONTROLS
AIRFLOW
Be sure not to block vents while packing your refrigerator. Doing so will restrict airflow and may cause the refrigerator
temperature to become too warm or cause interior moisture buildup. (See the air flow diagram below.)
< For Freezer Drawer Models >
< For Freezer Swing Models >
TEMPERATURE
• The Refrigerator Temp Control ranges from 33°F to
46°F (0°C to 8°C). Press the refrigerator temp button
to cycle through the available temperature settings one
increment at a time.
• The Freezer Temp Control range is from -6°F to 8°F
(-21°C to -13°C). Press the freezer temp button to cycle
through the available temperature settings one increment
at a time.
NOTE: When changing control settings, wait 24 hours
before making additional adjustments. The controls are set
correctly when milk or juice is as cold as you would like
and when ice cream is firm. If the temperature in either
compartment is too cold or too warm, change the setting
one increment at a time. Wait 24 hours for the change to
stabilize before adjusting again.
NOTE: The Condiment bin is not recommended for storing
items that spoil easily such as milk and mayonnaise.
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USING YOUR REFRIGERATOR
ULTRA ICE
DEMO MODE (FOR STORE USE ONLY)
• When you press and hold the Ultra Ice button, the light
will be on in the display and will continue for 24 hours.
The function will automatically shut off after 24 hours.
• You can stop this function manually by pressing the
button one more time.
• This function increases both ice making and freezing
capabilities.
Demo Mode disables all cooling in the refrigerator and
freezer sections to conserve energy while on display in
a retail store. When activated, OFF will display on the
control pad.
DOOR ALARM
To deactivate:
With either refrigerator door opened, press and hold
the Refrigerator Temp and Ultra Ice buttons at the same
time for five seconds. The control pad will beep and the
temperature settings will display to confirm that Demo
Mode is deactivated. Use the same procedure to activate
the Demo Mode.
• When power is connected to the refrigerator, the door
alarm is initially set to ON. When you press the Door
Alarm button, the display will change to OFF and the
Door Alarm function will deactivate.
• When either the refrigerator or the freezer door is left
open for more than 60 seconds, the alarm tone will
sound to let you know that the door is open.
• When you close the door, the door alarm will stop.
TEMPERATURE MODE SWITCH FUNCTION (°F <->°C)
If you want to convert °F to °C or vice versa, press and
hold the Freezer Temp and Refrigerator Temp buttons at
the same time for approximately five seconds.
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USING YOUR REFRIGERATOR
AUTOMATIC ICEMAKER
WARNING
Ice is made in the automatic icemaker and sent to the
dispenser. The icemaker will produce 70~210 cubes in
a 24-hour period, depending on freezer compartment
temperature, room temperature, number of door openings
and other operating conditions.
Personal Injury Hazard
DO NOT place fingers or hands on the automatic ice
making mechanism while the refrigerator is plugged in.
• It takes about 12 to 24 hours for a newly installed
refrigerator to begin making ice. Wait 72 hours for full
ice production to occur.
• Ice making stops when the in-door ice bin is full. When
full, the in-door ice bin holds approximately 6 to 8 (1216 oz) glasses of ice.
• To turn off the automatic icemaker, set the icemaker
switch to OFF (O). To turn on the automatic icemaker,
set the switch to ON (I).
• The water pressure must be between 20 and
120 psi on models without a water filter and between
40 and 120 psi on models with a water filter to
produce the normal amount and size of
ice cubes.
Automatic
Shut off Arm
Power Switch
• Foreign substances or frost on the ice-detecting sensor
can interrupt ice production. Make sure the sensor area
is clean at all times for proper operation.
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USING YOUR REFRIGERATOR
AUTOMATIC ICEMAKER (continued)
WHEN YOU SHOULD SET THE ICEMAKER
POWER SWITCH TO OFF (O)
CAUTION
• When the water supply will be shut off for several
hours.
• When the ice bin is removed for more than one or two
minutes.
• When the refrigerator will not be used for several days.
• The first ice produced may include particles or odor
from the water supply line or the water tank.
• Throw away the first few batches of ice. This is also
necessary if the refrigerator has not been used for a
long time.
NOTE: The ice bin should be emptied when the
icemaker on/off switch is turned to the OFF position.
• If discolored ice is produced, check the water supply.
If the problem continues, contact a Sears or other
qualified service center. Do not use the ice or water
until the problem is corrected.
NORMAL SOUNDS YOU MAY HEAR
• Be sure nothing interferes with the sweep of the
Automatic Shut Off Arm.
• The icemaker water valve will buzz as the icemaker fills
with water. If the power switch is in the ON (I) position,
it will buzz even if it has not yet been hooked up to
water. To stop the buzzing, move the power switch to
OFF (O).
NOTE: Keeping the power switch in the ON (I) position
before the water line is connected can damage the
icemaker.
• You will hear the sound of cubes dropping into the bin
and water running in the pipes as the icemaker refills.
• When the bin fills to the level of the Automatic Shut
Off Arm, the icemaker will stop producing ice.
• It is normal for some cubes to be stuck together.
• If ice is not used frequently, old ice cubes will become
cloudy, taste stale, and shrink.
PREPARING FOR VACATION
Set the icemaker power switch to OFF (O) and shut off
the water supply to the refrigerator.
NOTE: The ice bin should be emptied anytime the
icemaker on/off switch is turned to the OFF (O)
position.
If the ambient temperature will drop below freezing, have
a qualified technician drain the water supply system to
prevent serious property damage due to flooding caused
by ruptured water lines or connections.
29
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USING YOUR REFRIGERATOR
FOOD STORAGE GUIDE
Wrap or store food in the refrigerator in airtight and
moisture-proof material unless otherwise noted. This
prevents food odor and taste transfer throughout the
refrigerator. For dated products, check date code to
ensure freshness.
Items STORING FROZEN FOOD
NOTE: Check a freezer guide or a reliable cookbook
for further information about preparing food for
freezing or for food storage times.
Freezing
Your freezer will not quick-freeze a large quantity of
food. Do not put more unfrozen food into the freezer
than will freeze within 24 hours (no more than 2 to 3
lbs. of food per cubic foot of freezer space). Leave
enough space in the freezer for air to circulate around
packages. Be careful to leave enough room at the
front so the door can close tightly.
Storage times will vary according to the quality and
type of food, the type of packaging or wrap used
(how airtight and moisture-proof) and the storage
temperature. Ice crystals inside a sealed package are
normal. This simply means that moisture in the food
and air inside the package have condensed, creating
ice crystals.
NOTE: Allow hot foods to cool at room temperature
for 30 minutes, then package and freeze. Cooling hot
foods before freezing saves energy.
How to
Butter or
margarine
Keep opened butter in a covered
dish or closed compartment.
When storing an extra supply,
wrap in freezer packaging and
freeze.
Cheese
Store in the original wrapping
until you are ready to use it. Once
opened, rewrap tightly in plastic
wrap or aluminum foil.
Milk
Wipe milk cartons. For best
storage, place milk on interior
shelf, not on door shelf.
Eggs
Store in original carton on interior
shelf, not on door shelf.
Fruit
Do not wash or hull the fruit
until it is ready to be used. Sort
and keep fruit in its original
container, in a crisper, or store in a
completely closed paper bag on a
refrigerator shelf.
Leafy
vegetables
Remove store wrapping and trim
or tear off bruised and discolored
areas. Wash in cold water and
drain. Place in plastic bag or
plastic container and store in
crisper.
Vegetables
with skins
(carrots,
peppers)
Place in plastic bags or plastic
container and store in crisper.
Fish
Store fresh fish and shellfish in
the freezer section if they are not
being consumed the same day of
purchase. It is recommended to
consume fresh fish and shellfish the
same day purchased.
Leftovers
Cover leftovers with plastic wrap
or aluminum foil, or store in plastic
containers with tight lids.
Packaging
Successful freezing depends on correct packaging.
When you close and seal the package, it must not
allow air or moisture in or out. If it does, you could
have food odor and taste transfer throughout the
refrigerator and could also dry out frozen food.
Packaging recommendations:
• Rigid plastic containers with tight-fitting lids
• Straight-sided canning/freezing jars
• Heavy-duty aluminum foil
• Plastic-coated paper
• Non-permeable plastic wraps
• Specified freezer-grade self-sealing plastic bags
Follow package or container instructions for proper
freezing methods.
Do not use
• Bread wrappers
• Non-polyethylene plastic containers
• Containers without tight lids
• Wax paper or wax-coated freezer wrap
• Thin, semi-permeable wrap
CAUTION: Do not keep beverage cans or plastic
food containers in the freezer compartment. They
may break or burst if they freeze.
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USING YOUR REFRIGERATOR
REFRIGERATOR SECTION
ADJUSTING SHELVES (FULL SHELF)
To remove a shelf — Lift up the back of the shelf
slightly, then pull the shelf forward and out.
The shelves in your refrigerator are adjustable to meet
your individual storage needs. Your model may have full
or split shelves.
Adjusting the shelves to fit different heights of items will
make finding the exact item you want easier. Doing so will
also reduce the amount of time the refrigerator door is
open which will save energy.
IMPORTANT: Do not clean glass shelves with warm water
while they are cold. Shelves may break if exposed to
sudden temperature changes or impact.
AUTION: Glass shelves are heavy. Use special care
C
when removing them.
To reinstall a shelf — Slide the shelf into the guides
until it stops.
ADJUSTING SHELVES (SPLIT SHELF)
Remove shelves from the shipping position and replace
shelves in the position you want.
To remove a shelf — Tilt up the front of the shelf
in the direction of
1 and lift it in the
direction of 2 . Pull
the shelf out.
To reinstall a shelf — Tilt the front of the shelf up and
guide the shelf hooks into the slots at a desired height.
Then, lower the front
of the shelf so that the
hooks drop into the
slots.
AUTION: Make sure that shelves are level from one
C
side to the other. Failure to do so may result in the shelf
falling or spilling food.
Make sure that the shelf stopper is completely inserted
between the wall ribs.
Make sure that hooks are inserted in correct position.
(Left shelf to left hole, right shelf to right hole only)
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USING YOUR REFRIGERATOR
HUMIDITY CONTROLLED CRISPER
To remove the glass
1. Lift up the glass under the crisper cover.
2. Pull the glass up and out.
The crispers provide fresher tasting fruit and vegetables by
letting you easily control humidity inside the drawer.
NOTE: Pantry drawer not shown for clarity.
You can control the amount of humidity in the moisturesealed crispers by adjusting the control to any setting
between VEGETABLE and FRUIT.
• VEGETABLE keeps moist air in the crisper for best
storage of fresh, leafy vegetables.
• FRUIT lets moist air out of the crisper for best storage
of fruit.
Fruit
Vegetable
Vegetable
PANTRY DRAWER
This drawer can be used for large party trays, deli items
and beverages. (This drawer should not be used for
vegetables that require high humidity.)
Fruit
REMOVING THE HUMIDITY CONTROLLED CRISPER
1. To remove, pull the drawer out to full extension.
2. Lift the front of the crisper up, then pull it straight out.
3. To install, slightly tilt up the front, insert the drawer into
the frame and push it back into place.
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USING YOUR REFRIGERATOR
DOOR BINS
The door bins are removable for easy cleaning and
adjustment.
FREEZER SECTION
1. To remove a bin, simply lift the bin up and pull straight
out.
ICE BIN
* The appearance of the actual product may differ
depending on the model.
1. Pull the Freezer Drawer and the Pullout Drawer out as
far as possible to remove the Extra Ice Bin.
2. Gently lift and pull out the ice bin.
3. To replace, pull both drawers out as far as possible,
and set the bin in its correct position in the Pullout
Drawer. Close the Pullout Drawer and then the Freezer
Drawer.
Pullout Drawer
Extra Ice Bin
2. To replace a bin, slide it in above the desired support
and push down until it snaps into place.
NOTE: S ome bins may vary in appearance and will only
fit in one location.
DAIRY BIN
1. To remove the Dairy Bin, simply lift up and pull out.
2. To replace the Dairy Bin, slide it in above the desired
support slots and push down until it stops.
CAUTION: Pinch hazard! Keep hands and feet
clear of the bottom of the freezer drawer when
opening and closing.
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USING YOUR REFRIGERATOR
PULLOUT DRAWER
DURABASE
1. To remove the Durabase, push it to the back as much
as possible. Tilt up the front of the Durabase and pull
straight out.
2. To replace, insert the Durabase in the rail assembly.
1. To remove, pull the drawer out to full extension. Lift
the top drawer up and out, making sure to clear
the rail system.
1
2. To replace, with the drawer pulled out to full
extension, insert the top drawer in the rail assembly.
2
NOTE: Assemble the Durabase before assembling
the middle drawer. The middle drawer needs
clearance in order to properly seat its rollers. If the
items are assembled improperly, the freezer door
may not close.
DURABASE DIVIDER
The Durabase divider allows you to organize the
Durabase area into sections. It can be adjusted from side
to side to accommodate items of different sizes.
ARNING: If the Durabase divider is removed, there
W
is enough open space for children or pets to crawl
inside. To prevent accidental child and pet entrapment
or suffocation risk, DO NOT allow children or pets to
touch or go near the drawer.
34
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CARE AND CLEANING
INSIDE WALLS (allow the freezer to warm up so
the cloth will not stick)
To help remove odors, you can wash the inside of the
refrigerator with a mixture of baking soda and warm
water. Mix 2 tablespoons of baking soda to 1 quart of
water (26 g soda to 1 liter water.) Be sure the baking soda
is completely dissolved so it does not scratch the surfaces
of the refrigerator.
WARNING
Explosion Hazard
CAUTION: While cleaning the inside of the refrigerator,
do not spray water.
Use non-flammable cleaner. Failure to do so can result
in fire, explosion, or death.
DOOR LINERS AND GASKETS
Use a clean sponge or soft cloth and a mild detergent
in warm water. Do not use cleaning waxes, concentrated
detergents, bleaches, or cleaners containing petroleum on
plastic refrigerator parts.
Both the refrigerator and freezer sections defrost
automatically; however, clean both sections about once a
month to prevent odors. Wipe up spills immediately.
GENERAL CLEANING TIPS
• Unplug the refrigerator or disconnect power.
• Remove all removable parts, such as shelves, crispers,
etc. Refer to sections in Using Your Refrigerator for
removal instructions.
• Use a clean sponge or soft cloth and a mild detergent
in warm water. Do not use abrasive or harsh cleaners.
• Hand wash, rinse and dry all surfaces thoroughly.
• Plug in the refrigerator or reconnect power.
PLASTIC PARTS (Covers and Panels)
Use a clean sponge or soft cloth and a mild detergent
in warm water. Do not use window sprays, abrasive
cleansers, or flammable fluids. These can scratch or
damage the material.
CONDENSER COILS
Use a vacuum cleaner with
an attachment to clean the
condenser cover and vents.
Do not remove the panel
covering the condenser
coil area.
EXTERIOR
Waxing external painted metal surfaces helps provide
rust protection. Do not wax plastic parts. Wax painted
metal surfaces at least twice a year using appliance wax
(or auto paste wax). Apply wax with a clean, soft cloth.
For products with a stainless steel exterior, use a clean
sponge or soft cloth and a mild detergent in warm water.
Do not use abrasive or harsh cleaners. Dry thoroughly
with a soft cloth.
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CARE AND CLEANING
WHEN YOU MOVE
When you are moving your refrigerator to a new home,
follow these steps to prepare it for the move.
LIGHT REPLACEMENT
WARNING
1. Remove all food from the refrigerator and pack all
frozen food in dry ice.
2. Unplug the refrigerator.
3. Clean, wipe and dry it thoroughly.
4. Take out all removable parts, wrap them well and
tape them together so they do not shift and rattle
during the move. Refer to the Using your Refrigerator
section for removal instructions.
5. Depending on the model, raise the front of the
refrigerator so it rolls easier OR screw in the leveling
legs all the way so they do not scrape the floor. See
the Door Closing section.
6. Tape the doors shut and tape the power cord to the
refrigerator cabinet.
Electrical Shock Hazard
Before replacing a Compartment Lamp, either unplug
the refrigerator or turn off power at the circuit breaker
or fuse box.
NOTE: The refrigerator and freezer compartment
lights have LED interior lighting, and service should be
performed by a qualified technician.
POWER INTERRUPTIONS
1. If the power will be out for 24 hours or less, keep all
refrigerator doors closed to help foods stay cold and
frozen.
2. If the power will be out for more than 24 hours, remove
all frozen food and store it in a frozen food locker.
When you get to your new home, put everything back and
refer to the Refrigerator Installation section for preparation
instructions.
WHEN YOU GO ON VACATION
If you choose to leave the refrigerator on while you are
away, follow these steps to prepare your refrigerator
before you leave.
1. Use up any perishables and freeze other items.
2. Turn off the icemaker and empty the ice bin.
If you choose to turn the refrigerator off before you leave,
follow these steps.
1. Remove all food from the refrigerator.
2. Depending on your model, set the thermostat control
(refrigerator control) to OFF. See the Setting the
Controls section.
3. Clean the refrigerator, wipe it and dry well.
4. Tape rubber or wood blocks to the tops of both doors
to prop them open far enough for air to get in.
This stops odor and mold from building up.
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CONNECTING THE WATER LINE
BEFORE YOU BEGIN
This water line installation is not covered by the refrigerator
warranty. Follow these instructions carefully to minimize the
risk of expensive water damage.
Water hammer (water banging in the pipes) in house
plumbing can cause damage to refrigerator parts and can
lead to water leakage or flooding. Call a qualified plumber
to correct water hammer before installing the water supply
line to the refrigerator.
CAUTION: To prevent burns and product damage,
only connect the refrigerator water line to a cold water
supply.
If you use your refrigerator before connecting the water
line, make sure the icemaker power switch is in the OFF (O)
position.
CAUTION: Do not install the icemaker tubing in areas
where temperatures fall below freezing.
WHAT YOU WILL NEED
• Copper Tubing, ¼ in. outer
diameter, to connect the refrigerator
to the water supply. Be sure both
ends of the tubing are cut square.
• To determine how much tubing you
need: measure the distance from the water valve on the
back of the refrigerator to the water supply pipe. Then,
add 8 feet (2.4 m). Be sure there is sufficient extra tubing
(about 8 feet [2.4 m] coiled into 3 turns of about 10 in.
[25 cm] diameter) to allow the refrigerator to move out
from the wall after installation.
• Power drill.
• ½ in. or adjustable wrench.
• Flat blade and Phillips head screwdrivers.
• Two ¼ in. outer diameter
compression nuts and
2 ferrules (sleeves) to
connect the copper tubing
to the shutoff valve and the
refrigerator water valve.
• If your existing copper water
line has a flared fitting at the
end, you will need an adapter
(available at plumbing supply
stores) to connect the water line
to the refrigerator OR you can
cut off the flared fitting with
a tube cutter and then use a
compression fitting.
• Shutoff valve to connect
to the cold water line. The
shutoff valve should have a water inlet with a minimum
inside diameter of 5/32 in. at the point of connection
to the COLD WATER LINE.
Saddle-type shutoff valves
are included in many water
supply kits. Before purchasing,
make sure a saddle-type
valve complies with your local
plumbing codes.
NOTE: A Self Piercing Saddle Type Water Valve should
not be used.
WATER PRESSURE
A cold water supply. The water pressure must be between
20 and 120 psi on models without a water filter and
between 40 and 120 psi on models with a water filter.
If a reverse osmosis water filtration system is connected
to your cold water supply, this water line installation is not
covered by the refrigerator warranty. Follow the following
instructions carefully to minimize the risk of expensive water
damage.
If a reverse osmosis water filtration system is connected
to your cold water supply, the water pressure to the reverse
osmosis system needs to be a minimum of 40 to 60 psi (2.8
kgf/cm2 ~ 4.2 kgf/cm2, less than 2.0~3.0 sec. to fill a cup
of 7 oz capacity).
If the water pressure from the reverse osmosis system is less
than 21 psi or 1.5 kgf/cm2 (takes more than 4.0 sec to fill a
cup of 7 oz capacity):
• Check to see if the sediment filter in the reverse osmosis
system is blocked. Replace the filter if necessary.
• Allow the storage tank on the reverse osmosis system to
refill after heavy usage.
• If the issue concerning water pressure from reverse
osmosis remains, call a licensed, qualified plumber.
• All installations must be in accordance with local
plumbing code requirements.
CAUTION: Wear eye protection during installation to
prevent injury.
WARNING
Electrical Shock Hazard
When using any electrical device (such as a power
drill) during installation, be sure the device is battery
powered, double insulated or grounded in a manner that
will prevent the hazard of electric shock.
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CONNECTING THE WATER LINE
INSTALLATION INSTRUCTIONS
5. TIGHTEN THE PIPE CLAMP
Tighten the clamp screws until the sealing washer
begins to swell.
NOTE: Do not overtighten the clamp or you may crush
the tubing.
Washer
Install the shutoff valve on the nearest frequently used
drinking water line.
1. SHUT OFF THE MAIN WATER SUPPLY
Turn on the nearest faucet to relieve the pressure on the
line.
Pipe Clamp
Inlet End
Clamp Screw
2. CHOOSE THE VALVE LOCATION
Choose a location for the valve that is
easily accessible. It is best to connect
into the side of a vertical water pipe.
When it is necessary to connect into
a horizontal water pipe, make the
connection to the top or side, rather
than at the bottom, to avoid drawing
off any sediment from the water pipe.
6. ROUTE THE TUBING
Route the tubing between the cold water line and the
refrigerator.
Route the tubing through a hole drilled in the wall or
floor (behind the refrigerator or adjacent base cabinet)
as close to the wall as possible.
NOTE: Be sure there is sufficient extra tubing (about
8 feet coiled into 3 turns of about 10 in. diameter) to
allow the refrigerator to move out from the wall after
installation.
3. DRILL THE HOLE FOR THE VALVE
Drill a ¼ in. hole in the water
pipe using a sharp bit. Remove
any burrs resulting from drilling
the hole in the pipe. Be careful
not to allow water to drain into
the drill. Failure to drill a ¼ in.
hole may result in reduced ice
production or smaller cubes.
7. CONNECT THE TUBING TO THE VALVE
Place the compression nut and ferrule (sleeve) for
copper tubing onto the end of the tubing and connect
it to the shutoff valve. Make sure the tubing is fully
inserted into the valve. Tighten the compression nut
securely.
NOTE: The hookup line cannot be white, plastic
tubing. Licensed plumbers must use only copper
tubing (NDA tubing #49595 or #49599) or Cross Link
Polyethylene (PEX) tubing.
4. FASTEN THE SHUTOFF VALVE
Fasten the shutoff valve to the cold water pipe with
the pipe clamp.
Saddle-Type
Shutoff Valve
Compression Nut
Pipe Clamp
Packing Nut
Outlet Valve
Saddle-Type
Shutoff Valve
Vertical Cold
Water Pipe
Ferrule (sleeve)
NOTE: Commonwealth of Massachusetts Plumbing
Codes 248CMR shall be adhered to. Saddle valves are
illegal and their use is not permitted in
Massachusetts. Consult with your licensed plumber.
NOTE: Commonwealth of Massachusetts Plumbing
Codes 248CMR shall be adhered to. Saddle valves are
illegal and use is not permitted in Massachusetts.
Consult with your licensed plumber.
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CONNECTING THE WATER LINE
8. FLUSH OUT THE TUBING
Turn the main water supply on and
flush out the tubing until the water
is clear.
Shut the water off at the water
valve after about one quart of
water has been flushed through the
tubing.
10. TURN THE WATER ON AT THE SHUTOFF VALVE
Tighten any connections that leak.
9. CONNECT THE TUBING TO THE
REFRIGERATOR
NOTE: Before making the connection to the
refrigerator, be sure that the refrigerator power cord is
not plugged into the wall outlet.
1. Remove the plastic flexible cap from the water valve.
2. Place the compression nut and ferrule (sleeve) onto
the end of the tubing as shown.
3. Insert the end of the copper tubing into the
connection as far as possible. While holding the
tubing, tighten the fitting.
Tubing Clamp
C
AUTION: Check to see if leaks occur at the water
line connections.
11. PLUG IN THE REFRIGERATOR
Arrange the coil of tubing so that it does not vibrate
against the back of the refrigerator or against the wall.
Push the refrigerator back to the wall.
¼ in. Tubing
¼ in.
Compression
Nut
Ferrule
(sleeve)
Refrigerator
Connection
12. START THE ICEMAKER
Set the icemaker power switch to the ON position.
The icemaker will not begin to operate until it reaches
its operating temperature of 15°F (–9°C) or below. It
will then begin operation automatically if the icemaker
power switch is in the ON (I) position.
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TROUBLESHOOTING GUIDE
Before conducting troubleshooting, make sure that the following basic requirements are met:
Service Flow
Water Supply
Water Pressure
Operating Ambient
Temperature Limits
0.5 gpm (1.9 lpm)
Potable Water
40-120 psi (138 - 827 kPa)
Electrical Ratings
115 Volts, 60 Hz, AC only, and fused
at 15 or 20 amperes.
55°F - 110°F
COOLING
Problem
Refrigerator and
Freezer section are
not cooling.
Cooling System runs
too much.
Possible Causes
The refrigerator control is set to OFF
(some models).
Solutions
Turn the control ON. Refer to the Setting the Controls
section for proper temperature settings.
Refrigerator is set to demo mode.
Demo Mode allows the lights and control display to work
normally while disabling cooling to save energy while
on the showroom floor. Refer to the Setting the Controls
section for instructions on how to disable Demo Mode.
Refrigerator is in the defrost cycle.
During the defrost cycle, the temperature of each
compartment may rise slightly. Wait 30 minutes and
confirm the proper temperature has been restored once
the defrost cycle has completed.
Refrigerator was recently installed.
It may take up to 24 hours for each compartment to
reach the desired temperature.
Refrigerator was recently relocated.
If the refrigerator was stored for a long period of time or
moved on its side, it is necessary for the refrigerator to
stand upright for 24 hours before connecting it to power.
Refrigerator is replacing an older
model.
Modern refrigerators require more operating time but use
less energy due to more efficient technology.
Refrigerator was recently plugged in
or power restored.
The refrigerator will take up to 24 hours to cool
completely.
Door opened often or a large amount Adding food and opening the door warms the
of food / hot food was added.
refrigerator, requiring the compressor to run longer in
order to cool the refrigerator back down. In order to
conserve energy, try to get everything you need out of the
refrigerator at once, keep food organized so it is easy to
find, and close the door as soon as the food is removed.
(Refer to the Food Storage Guide.)
Doors are not closed completely.
Firmly push the doors shut. If they will not shut all the
way, see the Doors will not close completely or pop open
section in Parts & Features Troubleshooting.
Refrigerator is installed in a hot
The compressor will run longer under warm conditions.
location.
At normal room temperatures (70°F) expect your
compressor to run about 40% to 80% of the time. Under
warmer conditions, expect it to run even more often. The
refrigerator should not be operated above 110°F.
Condenser / back cover is clogged.
Use a vacuum cleaner with an attachment to clean the
condenser cover and vents. Do not remove the panel
covering the condenser coil area.
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TROUBLESHOOTING GUIDE
COOLING
Problem
Possible Causes
Refrigerator or
Refrigerator was recently installed.
Freezer section is too
warm.
Air vents are blocked.
Interior moisture
buildup.
Solutions
It may take up to 24 hours for each compartment to
reach the desired temperature.
Rearrange items to allow air to flow throughout the
compartment. Refer to the Airflow diagram in the Using
Your Refrigerator section.
Doors are opened often or for long
periods of time.
When the doors are opened often or for long periods
of time, warm, humid air enters the compartment. This
raises the temperature and moisture level within the
compartment. To lessen the effect, reduce the frequency
and duration of door openings.
Unit is installed in a hot location.
The refrigerator should not be operated in temperatures
above 110F.
A large amount of food or hot food
was added to either compartment.
Adding food warms the compartment requiring the
cooling system to run. Allowing hot food to cool to room
temperature before putting it in the refrigerator will
reduce this effect.
Doors not closed correctly.
See the Doors will not close correctly or pop open section
in Parts & Features Troubleshooting.
Temperature control is not set
correctly.
If the temperature is too warm, adjust the control one
increment at a time and wait for the temperature to
stabilize. Refer to the Setting the Controls section for more
information.
Defrost cycle has recently completed. During the defrost cycle, the temperature of each
compartment may rise slightly and condensation may
form on the back wall. Wait 30 minutes and confirm the
proper temperature has been restored once the defrost
cycle has completed.
Doors are opened often or for long
When the doors are opened often or for long periods
periods of time.
of time, warm, humid air enters the compartment. This
raises the temperature and moisture level within the
compartment. To lessen the effect, reduce the frequency
and duration of door openings.
Doors not closed correctly.
See the Doors will not close correctly section in the
Troubleshooting section.
Weather is humid.
Humid weather allows additional moisture to enter the
compartments when the doors are opened leading to
condensation or frost. Maintaining a reasonable level of
humidity in the home will help to control the amount of
moisture that can enter the compartments.
Defrost cycle recently completed.
During the defrost cycle, the temperature of each
compartment may rise slightly and condensation may
form on the back wall. Wait 30 minutes and confirm
that the proper temperature has been restored once the
defrost cycle has completed.
Food is not packaged correctly.
Food stored uncovered or unwrapped, and damp
containers can lead to moisture accumulation within each
compartment. Wipe all containers dry and store food in
sealed packaging to prevent condensation and frost.
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TROUBLESHOOTING GUIDE
COOLING
Problem
Food is freezing
in the refrigerator
compartment.
Possible Causes
Food with high water content was
placed near an air vent.
Refrigerator temperature control is set
incorrectly.
Solutions
Rearrange items with high water content away from air
vents.
If the temperature is too cold, adjust the control one
increment at a time and wait for the temperature to
stabilize.
Refrigerator is installed in a cold
When the refrigerator is operated in temperatures
location.
below 41°F (5°C), food can freeze in the refrigerator
compartment. The refrigerator should not be operated in
temperatures below 55°F (13°C).
Frost or ice crystals Door is opened frequently or for long When the doors are opened often or for long periods
form on frozen
periods of time.
of time, warm, humid air enters the compartment. This
food (outside of
raises the temperature and moisture level within the
package).
compartment. Increased moisture will lead to frost and
condensation. To lessen the effect, reduce the frequency
and duration of door openings.
Door is not closing properly.
Refer to the Doors will not close correctly or pop open
section in the Troubleshooting section.
Refrigerator or
Incorrect temperature control settings. If the temperature is too cold, adjust the control one
Freezer section is
increment at a time and wait for the temperature to
too cold.
stabilize. Refer to the Setting the Controls section for
more information.
Frost or ice crystals Condensation from food with a high This is normal for food items with a high water content.
on frozen food
water content has frozen inside of the
(inside of sealed
food package.
package).
Food has been left in the freezer for Do not store food items with high water content in the
a long period of time.
freezer for a long period of time.
Items in the Cheese The Cheese & Butter and Condiment
& Butter and
bins will be slightly warmer than the
Condiment bins
refrigerator compartment.
are not as cool as
other items in the
refrigerator.
This is normal. Items that you would like to keep cooler
should be stored in the refrigerator section.
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TROUBLESHOOTING GUIDE
ICE & WATER
Problem
Icemaker is not
making enough ice.
Possible Causes
Demand exceeds ice storage
capacity.
House water supply is not connected,
valve is not turned on fully, or valve is
clogged.
Water filter has been exhausted.
Low house water supply pressure.
Reverse Osmosis filtration system is
used.
Tubing connecting refrigerator to
house supply valve is kinked.
Doors are opened often or for long
periods of time.
Doors are not closed completely.
The temperature setting for the
freezer is too warm.
Solutions
The icemaker will produce approximately 70~210
cubes in a 24 hour period.
Connect the refrigerator to a cold water supply with
adequate pressure and turn the water shutoff valve
fully open.
If the problem persists, it may be necessary to contact
a plumber.
It is recommended that you replace the water filter:
• Approximately every six months.
• When the water filter indicator turns on.
• When the water dispenser output decreases.
• When the ice cubes are smaller than normal.
The water pressure must be between 20 and 120 psi on
models without a water filter and between 40 and 120
psi on models with a water filter.
Reverse osmosis filtration systems can reduce the water
pressure below the minimum amount and result in
icemaker issues. (Refer to Water Pressure section.)
Straighten or repair the water supply line and arrange
it to prevent future kinks.
If the doors of the unit are opened often, ambient
air will warm the refrigerator which will prevent the
unit from maintaining the set temperature. Lowering
the refrigerator temperature can help, as well as not
opening the doors as frequently.
If the doors are not properly closed, ice production
will be affected. See the Doors will not close
completely or pop open section in Parts & Features
Troubleshooting for more information.
The recommended temperature for the freezer
compartment for normal ice production is 0°F. If the
freezer temperature is warmer, ice production will be
affected.
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TROUBLESHOOTING GUIDE
ICE & WATER
Problem
Icemaker is not
making ice.
Possible Causes
Refrigerator was recently installed or
icemaker recently connected.
Icemaker not turned on.
Solutions
It may take up to 24 hours for each compartment to
reach the desired temperature and for the icemaker to
begin making ice.
Locate the icemaker on/off switch and confirm that
it is in the ON (I) position.
The ice detecting sensor is obstructed. Foreign substances or frost on the ice-detecting sensor
can interrupt ice production. Make sure that the sensor
area is clean at all times for proper operation.
The refrigerator is not connected to
Connect the refrigerator to the water supply and turn
a water supply or the supply shutoff the water shutoff valve fully open.
valve is not turned on.
Icemaker shutoff (arm or sensor)
If your icemaker is equipped with an ice shutoff arm,
obstructed.
make sure that the arm moves freely. If your icemaker
is equipped with the electronic ice shutoff sensor,
make sure that there is a clear path between the two
sensors.
Reverse osmosis water filtration
system is connected to your cold
water supply.
Ice has bad taste or
odor.
Water supply contains minerals such
as sulfur.
Icemaker was recently installed.
Ice has been stored for too long.
The food has not been stored
properly in either compartment.
The interior of the refrigerator needs
to be cleaned.
The ice storage bin needs to be
cleaned.
Icemaker is making
too much ice.
Icemaker shutoff (arm/sensor) is
obstructed.
Reverse osmosis filtration systems can reduce the
water pressure below the minimum amount and result
in icemaker issues. (Refer to the Water Pressure
section.)
A water filter may need to be installed to eliminate
taste and odor problems.
NOTE: In some cases, a filter may not help. It may not
be possible to remove all minerals / odor / taste in all
water supplies.
Discard the first few batches of ice to avoid discolored
or bad tasting ice.
Ice that has been stored for too long will shrink,
become cloudy, and may develop a stale taste. Throw
away old ice and make a new supply.
Rewrap the food. Odors may migrate to the ice if
food is not wrapped properly.
See the Care and Cleaning section for more
information.
Empty and wash the bin (discard old cubes). Make
sure that the bin is completely dry before reinstalling
it.
Empty the ice bin. If your icemaker is equipped with
an ice shutoff arm, make sure that the arm moves
freely. If your icemaker is equipped with the electronic
ice shutoff sensor, make sure that there is a clear path
between the two sensors. Reinstall the ice bin and wait
24 hours to confirm proper operation.
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TROUBLESHOOTING GUIDE
NOISE
Problem
Clicking
Rattling
Whooshing
Gurgling
Popping
Sizzling
Vibrating
Dripping
Pulsating or HighPitched Sound
Possible Causes
The defrost control will click when
the automatic defrost cycle begins
and ends. The thermostat control (or
refrigerator control on some models)
will also click when cycling on and
off.
Rattling noises may come from the
flow of refrigerant, the water line on
the back of the unit, or items stored
on top of or around the refrigerator.
Refrigerator is not resting solidly on
the floor.
Refrigerator with linear compressor
was jarred while running.
Evaporator fan motor is circulating
air through the refrigerator and
freezer compartments.
Air is being forced over the condenser
by the condenser fan.
Refrigerant flowing through the
cooling system.
Contraction and expansion of the
inside walls due to changes in
temperature.
Water dripping on the defrost heater
during a defrost cycle.
If the side or back of the refrigerator
is touching a cabinet or wall, some of
the normal vibrations may make an
audible sound.
Water running into the drain pan
during the defrost cycle.
Your refrigerator is designed to run
more efficiently to keep your food
items at the desired temperature. The
high efficiency compressor may cause
your new refrigerator to run longer
than your old one, but it is still more
energy efficient than previous models.
While the refrigerator is running, it is
normal to hear a pulsating or highpitched sound.
Solutions
Normal Operation
Normal Operation
Floor is weak or uneven or leveling legs need to be
adjusted. See the Door Alignment section.
Normal Operation
Normal Operation
Normal Operation
Normal Operation
Normal Operation
Normal Operation
To eliminate the noise, make sure that the sides and
back cannot vibrate against any wall or cabinet.
Normal Operation
Normal Operation
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TROUBLESHOOTING GUIDE
PARTS & FEATURES
Problem
Doors will not close
correctly or pop
open.
Possible Causes
Food packages are blocking the door
open.
Ice bin, crisper cover, pans, shelves,
door bins, or baskets are out of
position.
The doors were removed during
product installation and not properly
replaced.
Refrigerator is not leveled properly.
Solutions
Rearrange food containers to clear the door and door
shelves.
Push bins all the way in and put crisper cover, pans,
shelves and baskets into their correct positions. See the
Using Your Refrigerator section for more information.
Remove and replace the doors according to the
Removing and Replacing Refrigerator Handles and
Doors section.
See Door Alignment in the Refrigeration Installation
section to level refrigerator.
Doors are difficult to
open.
The gaskets are dirty or sticky.
Clean the gaskets and the surfaces that they touch.
Rub a thin coat of appliance polish or kitchen wax on
the gaskets after cleaning.
When you open the door, warmer air enters the
refrigerator. As the warm air cools, it can create a
vacuum. If the door is hard to open, wait one minute
to allow the air pressure to equalize, then see if it
opens more easily.
Refer to the Leveling and Door Alignment section.
Door was recently closed.
Refrigerator wobbles
or seems unstable.
Lights do not work.
Refrigerator has an
unusual odor.
The interior of
the refrigerator is
covered with dust or
soot.
Leveling legs are not adjusted
properly.
Floor is not level.
It may be necessary to add shims under the leveling
legs or rollers to complete installation.
LED interior lighting failure.
The refrigerator compartment lamp is LED interior
lighting, and service should be performed by
a qualified technician. Refer to the Light Bulb
Replacement section.
The Air Filter may need to be set to
Set the Air Filter to the MAX setting. If the odor does
the MAX setting or replaced.
not go away within 24 hours, the filter may need to be
replaced. See the Replacing the Air Filter section for
replacement instructions.
The refrigerator is located near a fire Make sure that the refrigerator is not located near a
source, such as a fireplace, chimney
fire source, such as a fireplace, chimney or candle.
or candle.
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Kenmore Connect™ System
If you experience problems with your refrigerator, call
1-800-4-MY-HOME ® . Only use the Kenmore Connect
System feature when instructed to do so by the Kenmore
Connect Team. The transmission sounds that you will hear
are normal and sound similar to a fax machine.
Should you experience any problems with your
refrigerator, it has the capability of transmitting data via
your telephone to the Kenmore Connect Team. This gives
you the capability of speaking directly to our trained
specialists. The specialist records the data transmitted
from your machine and uses it to analyze the issue,
providing a fast and effective diagnosis.
Kenmore Connect cannot be activated unless your
refrigerator is connected to power. If your refrigerator
is unable to turn on, then troubleshooting must be done
without using Kenmore Connect.
Using the Kenmore Connect™ System
NOTE: For best results, use Kenmore Connect with a landline phone.
hold the mouthpiece of your phone in front of the speaker that is located on the right hinge of the
refrigerator door, when instructed to do so by the call center. Hold the phone no more than one inch from
(but not touching) the speaker.
Push and hold the Freezer Temp button for three seconds while continuing to hold your phone to the
speaker.
3
Listen for three beeps. After you hear the three beeps, release the Freezer Temp button. Keep the phone
in place until the tone transmission has finished. This takes about 3 seconds, and the display will count
down the time. Once the countdown is over and the tones have stopped, resume your conversation with the
specialist, who will then be able to assist you in using the information transmitted for analysis.
NOTE:
• For best results, do not move the phone while the tones are being transmitted.
• If the call center agent is not able to get an accurate recording of the data, you may be asked to
try again.
NOTE:
• Call quality differences by region may affect the function.
• Use the home telephone for better communication performance, resulting in better service.
• Bad call quality may result in poor data transmission from your phone to the machine, which could
cause Kenmore Connect to not work properly.
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Get it fixed, at your home or ours!
Your Home
For troubleshooting, product manuals and expert advice:
www.managemylife.com
For repair – in your home – of all major brand appliances,
lawn and garden equipment, or heating and cooling systems,
no matter who made it, no matter who sold it!
For the replacement parts, accessories and
owner’s manuals that you need to do-it-yourself.
For Sears professional installation of home appliances
and items like garage door openers and water heaters.
1-800-4-MY-HOME ®
(1-800-469-4663)
Call anytime, day or night (U.S.A. and Canada)
www.sears.com
www.sears.ca
Our Home
For repair of carry-in items like vacuums, lawn equipment,
and electronics, call anytime for the location of your nearest
Sears Parts & Repair Service Center
1-800-488-1222 (U.S.A.)
www.sears.com
1-800-469-4663 (Canada)
www.sears.ca
To purchase a protection agreement on a product serviced by Sears:
1-800-827-6655 (U.S.A.)
1-800-361-6665 (Canada)
Para pedir servicio de reparación
a domicilio, y para ordenar piezas:
Au Canada pour service en français:
1-888-SU-HOGAR®
(1-888-784-6427)
www.sears.com
1-800-LE-FOYER MC
(1-800-533-6937)
www.sears.ca
® Registered Trademark / TM Trademark of KCD IP, LLC in the United Stat es, or Sears Brands, LLC in other countries
® Marca Registrada / TM Marca de Fábrica de KCD IP, LLC en Estados Unidos, o Sears Brands, LLC in otros países
MC
Marque de commerce / MD Marque déposée de Sears Brands, LLC
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