UseAndCare w Parts And Features 6 Using Your Range 7 Caa;: For Your 16 IfYou Need Assistance Or service 24 Warranty 28 1-800-253-1301 Call us with qmstions or comments. STANDARD-CLEANING TO THE INSTALLER: PLEASE LEAVE THIS INSTRUCTION BOOK WITH THE UNIT. TO THE CONSUMER: PLEASE READ AND KEEP THIS BOOK FOR FUTURE REFERENCE. GAS RANGE MODEL TGR51WO A Note To You Thank you for buying an Estate@ appliance. Your Estatee range gives you all the functionality of name brand appliances at a value price. To ensure that you enjoy years of trouble-free operation, we developed this Use and Care Guide. It is full of valuable information about how to operate and maintain your appliance properly and safely. Please read it carefully. Also, please complete and mail the Ownership Registration Card provided with your appliance. This will help us notify you about any new information on your appliance. Your safety is important to us. This guide contains safety symbols and statements. Please pay special attention to these symbols and follow any instructions given. Here is a brief explanation of the use of each symbol. I For more information, page 15. *ALL RANGES CAN TIP. *INJURY TO PERSONS COULD RESULT. l INSTALL ANTI-TIP DEVICES PACKED WITH RANGE. l SEE INSTALLATION INSTRUCTIONS. see the ‘The anti-tip brackets” on Our Consumer Assistance Center is toll-free, 24 hours a day. number, l-800-253-1 301, If you ever have a question concerning your appliance’s operation, or if you need service, first see “If You Need Assistance Or Service” on page 24. If you need further help, feel free to call our Consumer Assistance Center. When calling, you will need to know your appliance’s complete model number and serial number. You can find this information on the model and serial number plate (see diagram on page 6). For your convenience, we have included a handy place below for you to record these numbers, the purchase date from the sales slip and your dealer’s name and telephone number. Keep this book and the sales slip together in a safe place for future reference. Model Number Dealer Name Serial Number Dealer Phone Purchase 2 Date Important READ Safety Instructions AND SAVE THESE INSTRUCTIONS Gas ranges have been thoroughly tested for safe and efficient operation. However, as with any appliance, there are specific installation and safety precautions which must be followed to ensure safe and satisfactorv operation. To reduce the risk of fire, electrical shock, injury to persons, or damage when using the range, follow basic precautions, including the following: WARNING: lf the information in this manual is not followed exactly, a fire or explosion could result causing property damage, personal injury or death. Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. WHAT TO DO IF YOU SMELL GAS: l Do not try to light any appliance. l l l Do not touch any electrical switch; do not use any phone in your building. Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions. If you cannot reach your gas supplier, call the fire department. Installation and service must be performed by a qualified installer, service agency or the gas supplier. 5eneral ) Install or locate the range only in accordance with the provided Installation Instructions. The range must be installed by a qualified installer. The range must be properly connected to the proper gas supply and checked for leaks. The range must also be properly connected to electrical supply and grounded. . Gas fuels and their use in appliances can cause minor exposures to benzene, formaldehyde, carbon monoxide and soot, primarily from incomplete combustion. Significant exposure to these substances could cause cancer or reproductive harm. Properly adjusted l l l burners with a blue, rather than a yellow, flame will minimize incomplete combustion. Venting with a hood or an open window will further minimize exposure. Do not store things children might want above the range. Children could be burned or injured while climbing on it. Do not leave chiklren alone or unattended in area where the range is in use. They should never be allowed to sit or stand on any part of the range. They could be burned or injured. Do not operate the range if it is damaged or not working properly. continued on next page 3 Do not use the range for warming or heating the room. Persons could be burned or injured, or a fire could start. Do not attempt to light the oven burner during a power failure. Personal injury could result. Reset oven controls to the off position in the event of a power failure. Use the range only for its intended use as described in this manual. l l l l l l l l l Do not touch surface burners, areas near surface burners or interior surfaces of oven. Areas near surface burners and interior surfaces of an oven become hot enough to cause burns. During and after use, do not touch, or let clothing or other flammable materials contact surface burners, areas near surface burners or interior surfaces of oven until they have had sufficient time to cool. Other surfaces of the range, such as the oven vent opening, the surface near the vent opening, the cooktop, the oven door and window, could also become hot enough to cause bums. l When using the cooktop l l l l l l Do not wear loose or hanging garments when using the range. They could ignite if they touch an open flame and you could be burned. Use only dry potholders. Moist or damp potholders on hot surfaces could result in burns from steam. Do not let potholder touch an open flame. Do not use a towel or bulky cloth for a potholder. It could catch on fire. Keep range vents unobstructed. Do not heat unopened containers. They couM explode. The hot contents could cause burns and container particles could cause injury. Do not store flammable materials on or near the range. The fumes could create an explosion and/or fire hazard. Do not use the oven for storage. Do not use aluminum foil to line reflector pans, oven bottom, or any other part of the range. Use aluminum foil only as recommended in this manual. Never use a match or other flame to look for a gas leak. Explosion and injury could result. Know where your main gas shutoff valve is located. l l Make sure the utensils you use are large enough to contain food and avoid boilovers and spillovers. Heavy splattering or spillovers left on a range could ignite and burn you. Pan size is especially important in deep fat frying. Check to be sure glass cooking utensils are safe for use on the range. Only certain types of glass, glass-ceramic, ceramic, earthenware or other glazed utensils are suitable for cooktops without breaking due to the sudden change in temperature. Never leave surface burners unattended at high heat settings. A boilover could result and cause smoking and greasy spillovers that could ignite. Turn pan handles inward, but not over other surface burners. This will help reduce the chance of burns, igniting of flammable materials, and spills due to bumping of the pan. Do not use decorative covers or trivets over the surface burners. When using the oven ‘Always position the oven rack(s) in desired location while oven is cool. . Use care when opening oven door. Let hot air or steam escape before removing or replacing food. Grease l l Grease is flammable. Do not allow grease to collect around cooktop or in vents. Wipe spillovers immediately. Do not use water on grease fires. Never pick up a flaming pan. Smother flaming pan by covering with a well-fitted lid, cookie sheet or flat tray. Flaming grease outside of pan can be extinguished with baking soda or, if available, a multipurpose dry chemical or foam-type extinguisher. Care and cleaning Do not clean door heat seal. It is essential for a good seal. Care should be taken not to rub, damage or move the seal. Clean only parts recommended in this Use and Care Guide. l Do not repair or replace any part of the range unless specifically recommended in this manual. All other servicing should be referred to a qualified technician. *Any additions, changes or conversions required in order for this appliance to satisfactorily meet the application needs must be made by a Whirlpool@ service company or Qualified Agency. l Disconnect the electrical supply and the gas supply at the shutoff valve near the range before servicing the range. l - READ AND SAVE THESE INSTRUCTIONS - 5 Parts And Features This section contains captioned illustrations of your range. Use them to become familiar with the location and appearance of all parts and features. Manual oven Surface burners, grates and reflector pans Model and serial number plate (under cooktop) Anti-tip Broiler brackets drawer Control panel Left rear control Surface 6 burner Left front control markers Oven temperature control Right rear control Using Your Range In This Section Page Page Using the surface burners ................ .7 Positioning racks and pans.. ............ .9 For best air circulation .................... .10 Setting the clock ............................... 11 Using the Minute Timer.. ................. .ll Baking/roasting ................................ 12 Adjusting the oven temperature control ................................................ 13 Broiling .............................................. 13 Energy saving tips ............................ 14 The oven vent ................................... 15 The anti-tip brackets ....................... .15 To obtain the best cooking results possible, you must operate your range properly. This section gives you important information for efficient and safe use of your range. Using the surface burners Push in and turn counterclockwise Your range is equipped with electrii ignitors. Electric ignitors automatically light the burners each time they are used. Push in control knob and turn counterclockwise to the LITE position. The clicking sound is the ignitor sparking. Visually check that burner has lit. To stop the clicking sound after the burner lights, turn the control knob to the / desired setting. You can set the control knob anywhere between HI and LO. Surface burner markers The solid dot in the surface burner marker shows which surface burner is turned on by that knob. Burner heat settings Use correct burner heat settings (see next page). lf the heat setting is too high, it can: l Char bacon and cause curling. l Make eggs tough and crisp at the edges. l Toughen liver, fish and seafood. l Scorch delicate sauces and custards. l Cause a boilover. 7 Until you get used to the settings, use the following as a guide. For best results, start cooking at the high setting; then turn Burn, Fire and Explosion Hazard the control knob down to continue cooking. r SElTING RECOMMENDED USE LITE l HI l l Medium To light the burner. After the burner lights, turn control back to a desired setting. l To start foods cooking. To bring liquids to a boil. l l l l l LO l l To hold a rapid boil. To fry chicken or pancakes. For gravy, pudding and icing. To cook large amounts of vegetables. To keep food warm until ready to serve. Product Damage Hazard Do not leave an empty utensil, or one which has boiled dry, on a hot surface burner. The utensil could overheat and could damage the utensil or cooking product. NOTE: Do not cook with the control in the LITE position. In case of a prolonged failure power Surface burners can be manually lighted. Hold a lit match near a burner and turn the control knob to the LITE position. After the burner lights, turn the control knob to the desired setting. Burner flame should not extend beyond the edge of the cooking utensil. The flame could burn you and cause poor cooking results. Be sure all control knobs are turned to OFF when you are not cooking. Someone could be burned or a fire could start if a burner is accidentally left ON. If the flame should go out while cooking, or if there is a strong gas odor, turn the burners OFF. Wait five minutes for the gas odor to disappear before relighting burner. If gas odor is still present, see safety note on page 3. Failure to follow these precautions could result in explosion or fire. Cookware tips No one brand of cookware people. Knowing something materials and construction select the correct cookware l is best for all about pan will help you for your needs. NOTE: For best results and greater fuel efficiency, use only flat-bottomed cookware in good condition. l The pan shouM have straight sides and a tight-fiiing lid. l Choose medium to heavy gauge (thick- l The pan material (metal or glass) affects ness) pans that are fairly lightweight. l 8 how fast heat transfers from the surface burners through the pan material and how evenly heat spreads over the pan bottom. Choose pans that provide the best cooking results. Handles should be made of a sturdy, heatresistant material and be securely attached to the pan. l l l Pans should be easy to clean. Check to be sure there are no crevices, rough edges or areas where food might collect. Be sure pans do not tip, whether they are full or empty. Use cookware only as it was intended to be used. Follow pan instructions. This is very important for glass cookware because some should be used only in the oven. Other pans are marked as flameware and may be used on the surface burners. Home To protect your range: l l l For baking/roasting racks with one rack, place 7ack placement for specific foods: Frozen pies, large roasts, turkeys Angel most yeast roles, RACK POSITION 1st or 2nd rack guide from bottom and bundt cakes, 2nd rack guide quick breads, from bottom breads, cassemeats Cookies, biscuits, muffins, cakes, nonfrozen pies For best results, use a canner which can be centered over the surface burner. Do not place canner on two surface burners at the same time. Too much heat will build up and will damage the cooktop. Start with hot water. This reduces the time the control is set on high. Reduce heat setting to lowest position needed to keep water boiling. Refer to your canner manual for specific instructions. and pans he rack so the top of the food will be :entered in the oven. FOOD information The larger diameter of most water-bath or pressure canners combined with high heat settings for long periods of time can cause damage to the cook-top. l Positioning canning 2nd or 3rd rack guide from bottom When baking on two racks, arrange racks x-r first and third rack guides from bottom. Personal Injury Hazard @Always position oven rack(s) in desired location before turning oven on. Be sure the rack(s) is level. l If rack(s) must be moved while oven is hot, use pothoklers or oven mitts to protect hands. l Do not place items on the open oven door. l Be careful when installing and removing large food items from extra roasting rack position. Food will be closer to hot surfaces, including oven bottom and sides. Failure to follow the above precautions could result in personal injury. continued on next page 9 Extra oven rack (roasting rack) position When roasting food too large to be placed in oven with rack in lowest position, place rack on bottom of oven. For proper roasting, follow these guidelines: l The rack must be level. l Use adequate amount of liquid (meat l juices or water) so food does not get overdone. Do not try to pull rack out over door. Rack will be at the same level as door when door is opened. For best air circulation Hot air must circulate around the pans in the oven for even heat to reach all parts of the oven. This results in better baking. l Place the pans so that one is not directly over the other. l For best results, allow 1 ‘X-2 inches (4-5 cm) of space around each pan and between pans and oven walls. There must be a minimum space of 1 inch (2.5 cm). l Use only one cookie sheet in the oven at one time. Use the following as a guide to determine where to place the pans: One pan Place in the center of the oven rack. Two pans Place in opposite corners of the oven rack. Three or four pans Place in opposite corners on each oven rack. Stagger pans so no pan is directly over another. 10 \ Extra oven rack position Setting the clock Push in and turn the Minute Timer Knob to set the clock. 1. Push in Minute Timer Knob and turn clockwise until clock shows the correct time of day. 2. Let the Minute Timer Knob pop out. Turn clockwise until Minute Timer hand points to OFF. The clock setting will change if you push in the knob when turning. Using the Minute Timer The Minute Timer does not start or stop the oven. It works like a kitchen timer. Set it in minutes up to an hour. You will hear a buzzer when the set time is up. NOTE: Do not push in the knob when setting the Minute Timer or when stopping the buzzer. Pushing in and turning the Minute Timer Knob changes the clock setting. 1. Without pushing it in, turn the Minute Timer Knob counterclockwise until the timer hand passes the setting you want. 2. Without pushing it in, turn the knob back to the setting you want. When the time is up, a buzzer will sound. To stop the buzzer, turn the Minute Timer hand to OFF. 11 Baking/roasting NOTE: Do not attempt to light the oven burner during a power failure. See “lmportant Safety Instructions” on page 4 for more information. 1. Position the rack(s) properly before turning on the oven. To change rack position, lift rack at front and pull out. For further information, see “Positioning racks and pans” on page 9. 2. Push in and turn the Oven Temperature Control counterclockwise to the baking/ roasting temperature you want. The oven burner will automatically light in 50-60 seconds. 3. When baking, preheat the oven for 10 minutes. Put food in the oven. NOTES: Do not preheat when roasting or l l cooking items such as casseroles. Do not place food directly on the oven bottom. 4. During baking/roasting, the oven burner will turn on and off to maintain the temperature setting. 5. When baking/roasting Oven Temperature OFF. 12 is done, turn the Control clockwise to Adjusting the oven temperature control Oven temperature controls will gradually shift after years of use. So, even though your new oven is properly adjusted to provide accurate temperatures, it may cook faster or slower than your old oven. If, after using the oven for a perii of time, you are not satisfied with the temperature settings, you can adjust them by following these steps: 1. Make sure the Oven Temperature Control Knob is turned to the off position. Pull knob straight off and flip it over. 2. Loosen the locking screws inside the control knob. Note the position of the notches. 3. To lower the temperature, hold knob handle firmly and move the tooth a notch clockwise. Each notch equals about 20°F (11°C). 4. To raise the temperature, hold knob handle firmly and move the tooth a notch counterclockwise. Each notch equals about 20°F (11%). 5. Tighten the locking screws and replace the control knob. Broiling The broiler drawer is located below the oven door. Always broil with the oven door closed. 1. Pull the broiler drawer open and tilt the door panel down. continued on next page 13 Drain slot 2. Place broiler pan grid so grease can drain down ribbingand through slots into lower part of the broiler pan. See picture. 3. Before the broiler is turned on, place food on broiler pan and position the Rib Side vleu broiler pan at one of the three levels. 4. Close broiler drawer. 5. Push in and turn the Oven Temperature to BROIL. Control counterclockwise The broiler will automatically light in 50-60 seconds. 6. When broiling is done, turn the Oven Temperature Control clockwise to OFF. NOTE: Do not preheat the broiler before using. Completely close the broiler drawer during broiling. Energy saving tips Although the energy used for cooking is usually a very small percentage of the total energy used in the home, cooking energy can be used efficiently. Here are some tips to help you save energy when using your cooking product: l Use pans with flat bottoms, straight sides and tight-fitting lids. l Cook with a minimum of liquid or fat to help shorten cooking time. l Preheat pans only when recommended and for the shortest time possible. l Start food on higher heat settings, and then set surface burner control on low to finish cooking. l Use the more efficient surface burners instead of the oven when possible. l Turn on the surface burner only after placing filled pan on the burner grate. 14 l l l l l l “Oven peeking” may cause heat loss, longer cooking times and unsatisfactory baking results. Rely on your timer to keep track of the cooking time. Bake cakes, pies or cookies when oven is warm. Best time to bake is right after a meal has been cooked in the oven. Preheat the oven no longer than necessary. Plan your meals for the most efficient use of the range. When using the oven to cook one food, try to cook the rest of the meal in it also. Do not preheat when broiling, roasting or cooking items such as casseroles. Keep reflector pans clean for best heat reflection. The oven vent Hot air and moisture escape from the oven through a vent located in lower part of backguard. The vent is needed for air circulation. Do not block the vent. Poor baking/roasting will result. NOTE: Never store plastics, paper or other items that could melt or burn near the oven vent, or any of the surface burners. Burn Hazard When the oven is ON, pans and pan handles left near the oven vent could become hot enough to burn the user and to melt plastics. Use potholders to move pans. The anti-tip brackets The range will not tip during normal use. However, tipping can occur if you apply too much force or weight to the open door without the anti-tip brackets properly secured. Personal Injury Hazard .To reduce risk of range tipping over, secure range with properly installed anti-tip brackets supplied with range. l If range is moved for cleaning or service, check that anti-tip devices are engaged before using range. Failure to follow the above precautions could result in personal injury. To verify the anti-tip are engaged: l l brackets Grasp rear of range and carefully try to tilt forward. If anti-tip brackets are attached to floor with screws and rear leveling legs are positioned under brackets (one for each rear leveling leg), range should not tilt forward. See Installation Instructions for further details. 15 Caring For Your Range In This Section Page Surface burner grates and reflector pans ............................................ .. ..... 16 Lift-up cooktop ............................. .... 17 Surface burners ............................. ... 18 Removing the oven door ................. 19 Your range is designed for easy care. You can do most cleaning with items found around your home. Cleaning your range whenever spills or soiling occurs will help to keep it looking and operating like new. Page Removing the oven bottom ........ ....... 20 Cleaning chart ... .............. .............. ...... 21 The oven light . .. .................................. 23 Burn, Electrical Shock, Fire and Explosion Hazard *Make sure all controls are OFF and the range is cool before cleaning. l Do not use bleach or rust removers. l Do not obstruct the flow of combustion and ventilation air. l Keep appliance area clear and free of combustible materials, gasoline and other flammable vapors and liquids. Failure to follow these guidelines could result in burns, electrical shock, fire or explosion. Surface burner grates 1. Make sure all surface burners are off and the surrounding parts are cool. 2. Lift off the surface burner grates and remove the reflector pans. 3. Wash the grates and reflector pans with warm, soapy water or in a dishwasher. Use a nonabrasive, plastic scrubbing pad for cooked-n foods. Rinse and dry well. 4. Replace reflector pans and burner grates. 16 and reflector pans / Lift-up cooktop 1. Remove surface burner grates and reflector pans. 2. Lift front of cooktop at both front corners until the support rods lock into place. Personal Injury Hazard Be sure both support rods are fully extended and in the locked position. Failure to do so could result in personal injury from the cooktop accidentally falling. Product Damage Hazard Do not drop the cooktop. Damage could result to the porcelain and the cooktop frame. 3. Wipe with warm, soapy water. Use a soapy steel-wool pad on heavily soiled areas. 4. To lower the cooktop, lift cooktop from both sides while pressing the support rods back to unlock them. Lower the cooktop into place. 17 Surface burners 1. Lift up the cook-top, following the instructions on page 17. 2. Before cleaning, remove screws that hold each of the burners in place. The screws prevent the burners from moving during shipment. Remove the shipping screws with a Phillips screwdriver, lift the burner up, tilt it to one side at the end closest to the ignitor and move it toward the back of the range. This separates the burner from the gas valve at the front of the range, so it can be easily removed. 3. Wipe off surface burners with warm, soapy water and a sponge after each use. To remove cooked-on food, soak the burners in a vinegar and water solution for 20-30 minutes. Scrub with a plastic scrubbing pad. 4. If ports are clogged, clean with a straight pin. DO NOT enlarge or distort the ports. DO NOT use a toothpick to clean the ports. 5. Before putting the burners back, dry them thoroughly by setting them in a warm oven for 30 minutes. 6. Replace burners, making sure they are properly seated and level. Replace screws. 7. Occasionally check the burner flames for proper size and shape as shown. A good flame is blue in color. If flames lift off ports, are yellow, or are noisy when turned off, you may need to clean the burners (see above), or call a qualified technician for adjustment. Typical surface burner flame at highest setting 16 Removing the oven door Removing the oven door will help make it easier to clean the oven. Bum and Electrical Shock Hazard Make sure all controls are OFF and the oven is cool before removing oven door. Failure to do so could result in burns or electrical shock. To remove: 1. Open the door as far as it will go, 2. Remove the screws on each side of the oven door. 3. Close the door about Vi of the way. 4. Lift the door up and off the hinges. To replace: 1. Be sure the hinge arms are in the open position. Be careful if pulling the hinges open by hand. Hinges may snap back against the oven frame and couM pinch fingers. 2. Hold the door at the sides near the top. Insert hinge arms into slots at the bottom of the door. Insert arms evenly, as far as they will go. 3. If the door is not in line with the oven frame, remove it and repeat the above steps. 4. Replace the screws on the oven door. 19 Removing the oven bottom The panel in the oven bottom can be removed for cleaning. Burn Hazard Make sure all parts are cool before removing. Failure to do so could result in burns. To remove: 1. Remove oven racks. 2. Remove the two hold-down screws at the rear of the oven. If screws are too tight to remove by hand, use a screwdriver. 3. Place fingers in slots in bottom panel and lift rear of panel up and back until lip at the front of panel is clear of front frame of oven cavity. 4. Lift bottom up and out. To replace: 1. Place oven bottom panel in oven with the back raised about 6 inches or until you can insert the hold-down lip at front of panel under the front frame of oven cavity. 2. Push back of oven bottom panel down fully into place on metal flanges on rear wall and insert the hold-down screws. 20 Cleaning char& Use the following table to help you clean all parts of your range. PART Control knobs HOW TO CLEAN WHAT TO USE Sponge and warm, soapy water l l l l Control panels Sponge and warm, soapy water l l OR Paper towel and spray glass cleaner Exterior surfaces (other than control panels) Sponge and warm, soapy water l l l l Turn knobs to OFF and pull straight away from control panel. Wash, rinse and dry thoroughly. Do not soak. Do not use steel wool or abrasive cleansers. They may damage the finish. Replace knobs. Make sure all knobs point to OFF. Wash, rinse and dry thoroughly. Do not use steel wool or abrasive cleansers. They may damage the finish. Do not spray cleaner directly on panel. Apply cleaner to paper towel. Wash, rinse and dry thoroughly. Use nonabrasive, plastic scrubbing heavily soiled areas. pad on Do not use abrasive or harsh cleansers. They may damage the finish. NOTE: Do not allow foods containing acids (such as vinegar, tomato or lemon juice) to remain on surface. Acids may remove the glossy finish. Also wipe up milk or egg spills when cooktop is cool. Surface burner grates and chrome reflector pans Warm, soapy water and a nonabrasive, plastic scrubbing pad OR l In dishwasher, wash with other cooking utensils. Dry completely. l Do not use abrasive or harsh cleansers. l Dishwasher Surface burners Sponge and warm, soapy water l l Lift up the cook-top. (See page 17.) Wipe off spills immediately after burner has cooled. continued on next page 21 Surface burners (continued) HOW TO CLEAN WHAT TO USE PART Warm, soapy water and a nonabrasive, plastic scrubbing pad OR Vinegar and water solution For cookedon l l l l food: Remove burner from manifold with Phillips screwdriver. Wash with warm, soapy water and a plastic scrubbing pad or soak in vinegar and water solution. Rinse and dry well. If ports are clogged, clean with a straight pin. Do not enlarge or distort ports. Do not use a wooden toothpick. l Broiler drawer, pan and grid Steel-wool pad and warm, soapy water (clean after each use) l Clean after each use. Wash, rinse and dry thoroughly. After broiler is cool, wipe interior with warm, damp sponge. For heavily soiled areas, use a soapy steel-wool pad. Wash, rinse and dry thoroughly. l l Oven racks Steel-wool pad and warm, soapy water l Oven door glass Paper towel and spray glass cleaner l l OR Warm, soapy water and a nonabrasive, plastic scrubbing pad 22 Do not clean surface burner in dishwasher. l Make sure oven is cool. Follow directions provided with the cleaner. Wash, rinse and dry thoroughly. Oven cavity HOW TO CLEAN WHAT TO USE PART Sponge and warm, soapy water l l l Soapy steel-wool pad for heavily soiled areas l l Make sure oven is cool. Remove door and oven bottom for easier access. (See pages 19 and 20.) Wash, rinse and dry well. Remove door for easier access. Rinse well with water. OR Commercial oven cleaner for heavily soiled areas l l l l l l Remove door and oven bottom for easier access. Place newspaper on floor to protect floor surface. Follow directions provided with the oven cleaner. Rinse well with clear water. Use in well-ventilated room. Do not allow commercial oven cleaners to contact the heat seal, thermostat or exterior surfaces of the range. Damage will occur. The oven light To turn the light on, press the Oven Light Switch on the backguard. Electrical Shock and Burn Hazard Make sure oven and light bulb are cool and power to the range has been turned OFF before replacing the light bulb. Failure to do so could result in electrical shock or burns. To replace the oven light: 1. Unplug appliance or disconnect at main power supply. 2. Remove the light bulb from its socket. Replace the bulb with a 40-watt appliance bulb. 3. Plug in appliance or reconnect at the main power supply. 23 If You Need Assistance Or Sewice This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information will help us respond properly to your request. 1. Before calling for assistance ... Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call. PROBLEM POSSIBLE CAUSE SOLUTION The power cord is not plugged into a live circuit with proper voltage. Plug the power cord into a live circuit with proper voltage. (See Installation Instructions.) Range is not properly connetted to gas supply. Contact an authorized Whirlpool@ service technician to reconnect range to gas supply. (See Installation Instructions.) A househokl fuse has blown or a circuit breaker has tripped. Replace household fuse or reset circuit breaker. Controls are not set correctly. Reset controls, if needed. The flow of combustion and/ or ventilation air to the range is blocked. Remove blockage to airflow to and around range. ‘he oven will lot operate The Oven Temperature Control is not turned to a temperature setting. Push in and turn the Oven Temperature Control to a temperature setting. #urner fails to ight The power cord is not plugged into a live circuit with proper voltage. Plug the power cord into a live circuit with proper voltage. (See Installation Instructions.) A household fuse has blown or a circuit breaker has tripped. Replace household fuse or reset circuit breaker. In case of prolonged power failure, manually light burners (see page 8). Burner ports are clogged. Clean with a straight pin (see pages 18 and 22). lothing will lperate 24 PROBLEM SOLUTION POSSIBLE CAUSE Burner flames are uneven Burner ports are clogged. Clean with a straight pin (see pages 18 and 22). If this fails, call an authorized Whirlpool@ service technician for service. Burner flames lift off ports, are yellow, or are noisy when turned Air/gas mixture is incorrect. Contact an authorized Whirlpool service technician to check air/gas mixture. Burner makes popping noise when on Burner is wet from washing. Let dry. Control knob(s) will not turn You are not pushing in before turning. Push control knob(s) in before turning to a setting. Cooking results are not what you expected The range is not level. Level range. (See Installation tions.) Off The oven temperature too low or too high. seems Instruc- Adjust the oven temperature control. (See “Adjusting the oven temperature control” on page 13.) The oven was not preheated as the recipe calls for. Preheat oven if called for in recipe. The recipe has never been tested or is not from a reliable source. Use only tested recipes from a reliable source. The pans are not the type or size recommended in the recipe. Refer to a reliable cookbook for recommended pan type and size. There is not proper air circulation around pan when baking. Allow 1 l/z to 2 inches (4-5 cm) on all sides of the pans for air circulation. There must be a minimum space of 1 inch (2.5 cm). Flame size does not fit the cooking utensil being used. Adjust flame size to fit cooking utensil. When broiling, you have not completely closed the broiler drawer. Completely close broiler drawer. 25 2. If you need assistance ... Call Whirlpool Consumer Assistance Center telephone number. Dial toll-free from anywhere in the U.S.A.: 1-800-253-I 301 and talk with one of our trained consultants. The consuttant can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary, recommend a qualified service company in your area. If you prefer, write to: Mr. William Clark Consumer Assistance Representative Whirlpool Corporation 2000 North M-63 Benton Harbor, Ml 49022-2692 Please include a daytime phone number in your correspondence. 3. If you need service - See’ Whirlpool Appllemes or Ault!almd Whkw Servlca (Eunpk xvi! .sBlvlm CO.) 26 - WASHIND MACHINES k DRVEFIS. SERVICE L REPAIR -SW WhIrlpool Appliances or Aulbrlzed Whklpool Senrla (lzxampkxYZ savke CO.) replace- FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this symbol of quality whenever you need a replacement part for your Estate@ appliance. FSP replacement parts will fit right and work right, because they are made to the same exacting specifications used to build every new Estate appliance. To locate FSP replacement parts in your area, refer to Step 3 above or call the Whirlpool Consumer Assistance Center number in Step 2. 5. If you are not satisfied how the problem was solved . . . l ... Whirlpool has a nationwide network of authorized Whirlpool@ service companies. Whirlpool service technicians are trained 01~ to futfill the product vi* SERVrcE warranty and provide H after-warranty service, anywhere in the United States. To locate the authorized Whirlpool service company in your area, call our Consumer Assistance Center telephone number (see Step 2) or look in your telephone directory Yellow Pages under: ‘APPLIANCE-HOUSEHOLDMAJOR, SERWCE 6 REPAIR 4. If you need FSP ment parts . . . l l with Contact the Major Appliance Consumer Action Panel (MACAP). MACAP is a group of independent consumer experts that voices consumer views at the highest levels of the major appliance industry. Contact MACAP only when the dealer, authorized servicer and Whirlpool have failed to resolve your problem. Major Appliance Consumer Action Panel 20 North Wacker Drive Chicago, IL 60606 MACAP will in turn inform us of your action. ESTATE” Gas Range Warranty LENGTH OF WARRANTY WHIRLPOOL WILL PAY FOR FULL ONE-YEAR WARRANTY FSPQ replacement parts and repair labor to correct defects in materials or workmanship. Service must be provided by an authorized Whirlpool service company. From Date of Purchase WHIRLPOOL WILL NOT PAY FOR A. Service calls to: 1. Correct the installation of your range. 2. Instruct you how to use your range. 3. Replace house fuses or correct house wiring or plumbing. 4. Replace owner accessible light bulbs. B. Repairs when your range is used in other than normal, single-family househoki use. C. Pickup and delivery. Your range is designed to be repaired in the home. D. Damage to your range caused by accident, misuse, fire, flood, acts of God or use of products not approved by Whirlpool. E. Repairs to parts or systems caused by unauthorized modifications made to the appliance. Ye3 L WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Outside the United States, a different warranty may apply. For details, please contact your authorized Whirlpool distributor or military exchange. If you need service, first see the “If You Need Assistance Or Service” section of this book. After checking “If You Need Assistance Or Service,” additional help can be found by calling our Consumer Assistance Center telephone number, 1-800-253-1301, from anywhere in the U.S.A. PART NO. 315000735/4372207 Rev. A 0 1084 Whirlpool Corporation 63 Registered Trademark 01 whirlpool, U.S.A. Printed in U.S.A.