installation manual (PDF)
Signal Booster
Installation
Guide
MobilePro®
Dual-Band Wireless
Cellular / PCS
Smart Technology™
Signal Booster with
Built-in Antenna
Contents:
How it Works. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Installation Overview - Vehicle. . . . . . . . . . . . . . . . . . . . . . 2
Installation Overview - In-Building. . . . . . . . . . . . . . . . . . . 3
Vehicle Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Alternative Mounting Options . . . . . . . . . . . . . . . . . . . . . . 5
In-Building Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Powering Up a Wilson Electronics Signal Booster . . . . . . 7
Understanding the Signal Booster Lights . . . . . . . . . . . . . 7
Warnings and Recommendations. . . . . . . . . . . . . . . . . . . 8
About Wilson Electronics. . . . . . . . . . . . . . . . . . . . . . . . . . 9
Guarantee and Warranty. . . . . . . . . . . . . . . . . . . . . . . . . 10
Signal Booster Specifications . . . . . . . . . . . . . . Back Cover
Note: This manual contains important safety and operating information.
Please read and follow the instructions in this manual. Failure to do
so could be hazardous and result in damage to your signal booster.
Wilson
®
Electronics, Inc.
Installation Instructions for the Following Wilson Electronics Signal Booster:
MobilePro® Dual-Band Wireless Smart Technology™ Signal Booster
Model # 271240
Model # 271220
FCCID: PWO271240SA
FCCID: PWO271220SA
IC: 4726A-271240SA
IC: 4726A-271220SA
The term “IC” before the radio certification number only signifies that Industry Canada
technical specifications were met.
Inside this Package
Wireless USB power
Signal Booster cable
Vehicle power
adapter supply with
USB connection
(some kits)
*Air-vent
Bracket
*Adhesive
Bracket
Mini-Magnet
12” Magnet
mount antenna mount antenna
(301126)
(301125)
*Adhesive/Screw
Swivel Bracket
*All 3 available in 901134
mount kit
See pages 5 & 9 for two additional kit options
Optional Accessories & Antennas
Marine
Antenna
Dual-Band
(301130)
How it Works
Trucker
Mount
Dual-Band
(301101)
RV / Trucker
Spring-Mount
Antenna
(301133)
NMO
Mount
Dual-Band
(301104)
SMA to FMA
connector
(2F1119)
Your new Wilson Electronics Signal Booster has been carefully engineered to significantly
improve the performance of your cell phone or cellular data card in mobile and in-building
applications. Together with an outside antenna, the signal booster’s state-of-the-art
technology is designed to increase your signal up to 20 times, reduces dropped calls, and
increase data communication rates needed for 3G technologies.
The outside antenna will collect the cell tower signal and send it through the coax cable to
the signal booster. The signal is then boosted and sent through the built-in inside antenna.
Your cellular device then communicates with the improved signal. When the cellular device
transmits, the signal goes through the inside antenna, is boosted by the signal booster and
broadcasted back to the cell tower through the outside antenna.
Wilson Electronics manufactures a wide variety of outside antennas to help you customize
your signal booster for your specific application. Several are shown above. See your dealer
or visit www.WilsonElectronics.com.
1
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected] Hours: 7 am to 6 pm MST.
Before Getting Started
This guide will help you properly install Wilson Electronics MobilePro Dual-Band Wireless
Signal Booster. It is important to read through all of the installation steps for your
particular application prior to installing any equipment. Read through the instructions,
visualize where all the equipment will need to be installed and do a soft installation before
mounting any equipment. If you do not understand the instructions in full, contact the free
U.S. Wilson Electronics Technical Support at 866-294-1660.
Installation Diagram
Diagram - Vehicle
Installation
MobilePro™®
Amplifier
Signal
Booster
Outside
Antenna
(mounted
on vehicle)
Cigarette
lightersupply
Vehicle power
power supply
Laptop USB Port
USB Power Cable
Vehicle Installation
1
Exterior antenna
Outside
antenna
communicates with
communicates
cell site.
with cell tower.
Signal
AmplifierBooster
boosts
signal to andsignal
from
amplifies
cell site.
to and from cell
tower.
2
3
POWER TO
AMPLIFIER
Power to
signal booster
Amplifier
poweredpowered
through
Signal booster
vehicle cigarette lighter or
through vehicle power
USB port of laptop computer.
adapter or USB port of
laptop computer.
See detailed instructions on page 4
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected] Hours: 7 am to 6 pm MST.
2
An in-building accessory kit is available if your kit did not contain the necessary equipment,
from Wilson Electronics. Various kits are available, visit www.WilsonElectronics.com to see
the selection of in-building accessory kits.
Installation Diagram
Installation Diagram - In-Building
®
MobilePro
MobilePro
™
Signal
Booster
Amplifier
Outside
Antenna
(mounted
on window)
AC power supply
Laptop USB Port
USB Power Cable
In-Building Installation
!
Warning: The outside antenna must have a separation of at least 8 inches from all
persons during normal operation.
Window mount
antenna
communicates
with cell tower
See detailed instructions on page 6
3
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected] Hours: 7 am to 6 pm MST.
Installing a Wilson Electronics Outside Antenna on a Vehicle
To receive the best cell signal, select a location in the center of the vehicle’s roof 12 inches
away from any other antennas and windows and free of obstructions.
The outside antenna must be installed
vertically. Signal performance will be
degraded if the antenna is not vertical.
Optional MagnetMount Antenna
Shown
The antenna cable may be run through the
door to the signal booster.
!
Carefully
Pull Down
Door Seal
Run Cable
Under
Seal
Warning: The outside antenna and signal
booster must have a separation of at least
8 inches from all persons during normal
operation.
For a more professional looking installation,
run the antenna cable under the door seal.
Carefully pull down the door seal. Run the
cable through the seal and push the seal
back into place. This prevents constant
wear and tear on the cable as the door
opens and closes.
Route the cable from the outside antenna and
attach it to the connector labeled “ANTENNA”
on the signal booster.
Installing a Wilson Electronics MobilePro® Signal Booster in a Vehicle
The Wilson Electronics MobilePro Signal
Booster is designed for installation on
the dashboard of your vehicle, using the
supplied adhesive bracket. Attach the
bracket in a suitable location.
NOTE: Allow the adhesive on the bracket
to set for 24 hours before mounting your
MobilePro Signal Booster to the bracket.
Also, Be sure to select a location for the
signal booster that does not inhibit your
ability to operate the vehicle safely.
Once you have installed the bracket, attach
the MobilePro Signal Booster by aligning
the hole on the back with the hook on the
bracket. Grasping the sides of the signal
booster, slide it downward approximately ¼
inch into place.
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected] Hours: 7 am to 6 pm MST.
4
Alternative Signal Booster Installation for Weak Signal Areas
The Wilson Electronics MobilePro Signal
Booster performs better the closer it is
to the cell phone (with minimum 8-inch
separation). Thus, if you regularly drive
through particularly weak signal areas, you
should consider installing the signal booster
on the back of the driver’s side headrest.
To do so, attach a strip of Velcro (available
at most hardware or fabric stores) to the
back of the signal booster and adhere the
matching strip to the back of headrest.
Visually align the strips of Velcro and press
the signal booster against the headrest so
that it is held in place by the Velcro.
Run the cable from the outside antenna
and attach it to the SMA connector labeled
“antenna” on the signal booster. Be sure
that the cable does not interfere with your
ability to operate the vehicle safely.
Alternative Mounting Options for your MobilePro®
Adjustable
Desk Mount
(901137)
Cup Holder
Cradle Mount
(901130)
Gooseneck
Suction Cup
Crade Mount
(901120)
* Also available together in the Home/Office Accessory Kit - 859972
MobilePro
HOME/OFFICE
ACCESSORY KIT
®
The MobilePro® Home /Office
Accessory Kit contains components
needed for improving the MobilePro® Desktop
Antenna
signal power at homes, offices,
*(301208)
hotel rooms and airports.
5
AC Power
Supply
*(859969)
Antenna Window
Mount
*(901128)
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected] Hours: 7 am to 6 pm MST.
Installing a Wilson Electronics Outside Antenna in a Building
Follow the specific antenna instructions included with the outside antenna (sold separately
except for certain kits). These instructions assume that you are using a Wilson Electronics
magnet-mount or mini-magnet mount antenna and the optional suction-cup window bracket.
To receive the best signal, select a window on the side of your building where your outside
signal is the strongest.
Attach the suction-cup bracket to the inside
of a window so that the cable will reach the
signal booster location. Place the bracket
as high on the window as possible for best
performance.
!
Warning: The outside antenna must have
a separation of at least 8 inches from all
persons during normal operation.
Once the bracket is in place, attach
the magnet base of the antenna to the
flat surface of the bracket. Note: The
antenna must be installed vertically.
Signal performance will be degraded if the
antenna is not vertical.
Installing the Wilson Electronics MobilePro® Signal Booster in a Building
The Wilson Electronics MobilePro Signal
Booster may be placed in any convenient
indoor location, such as a desk or tabletop.
The closer the cell phone or laptop data
card is to the signal booster (with its built-in
inside antenna), the better the performance
will be.
Attaching the Antenna
Once you have selected the location for
the signal booster, run the cable from
the outside antenna and attach it to the
connector labeled “antenna” on the signal
booster. Note: The signal booster and the
outside antenna must have a minimum
separation of 8 feet to prevent oscillation.
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected] Hours: 7 am to 6 pm MST.
6
Powering up the Wilson Electronics MobilePro® Signal Booster
NT
E NN
A
A
In a Vehicle
Carefully insert the USB power cable.
Make sure the outside antenna cable is
connected before powering up the signal
booster.
Connect the mini-USB plug on the power cable
to the signal booster port marked by the USB
symbol. Connect the other end of the power
cable to the USB port on the vehicle power
supply and insert the adapter into the vehicle
power outlet of your vehicle. (If you are using a
laptop to power your signal booster, insert the
other end of the power cable into a USB port on
the laptop and power up the laptop.)
The signal booster may remain on all the time.
However, leaving the signal booster on in a
vehicle when it is not running can discharge
the battery in a day or two.
In a Building
Make sure the outside antenna cable is
connected before powering up the signal
booster.
Connect the mini-USB plug on the AC adapter
cable to the signal booster port marked by the
USB symbol. Connect the other end of the
cable to a standard AC power outlet. (If you
are using a computer to power your signal
booster, use the supplied USB cable.)
IMPORTANT: Do not power up the signal
booster unless the outside antenna cable is
attached to signal booster.
!
Warning: Use only Wilson
Electronics power supplies.
Understanding the Signal Booster Lights
If the light turns red, an oscillation has been detected and the signal booster has powered
down. The outside antenna needs to be moved farther from the built-in antenna in the
signal booster. In a vehicle installation, move the outside antenna on the roof of the car
to the rear of the car, but at least 8-12 inches from the rear or side windows. In a building
installation, move the signal booster farther from the outside antenna. Remove power
from the signal booster and reinstall power - this resets the signal booster.
If the light is now green, the signal booster is working properly. If the red light is still on,
move the antenna farther away and repeat the process.
In a vehicle, always use a magnet-mount or roof-mount antenna. Do not use a glassmount antenna, as oscillation may cause continuous shut-down of the signal booster.
7
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected] Hours: 7 am to 6 pm MST.
Warnings and Recommendations
Warning: Do not plug the signal booster directly into the cell phone or
cellular data card using an antenna adapter. It will damage the
cell phone or cellular data card.
Warning:
Do not plug in the power supply until the outside antenna cable
is attached to the signal booster.
Warning:
RF Safety: The outside antenna must be installed with a
separation of at least 8 inches from any of the vehicle’s
occupants or nearby persons and must not be located or
operating in conjunction with any other antenna or signal
booster. All roof-mount antennas should be centrally located
on the roof of the vehicle. Use of this cellular signal booster
with antennas other than those illustrated could be hazardous.
Before using other antennas, contact Wilson Electronics
Technical Support at 886-294-1660.
Warning:
Separation of inside and outside antennas is very important: In a vehicle, the metal roof acts as a barrier and helps shield the two antennas from each other, preventing
oscillation. If the vehicle has a sunroof, it is important to keep the
outside antenna at least 12 inches from the edge of the sunroof.
This prevents the signal booster from overloading or oscillating.
Distance between antennas
through a sunroof must be
5 feet or more. (See pg.4)
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected] Hours: 7 am to 6 pm MST.
8
About Wilson Electronics
Wilson Electronics, Inc. has been a leader in the wireless communications industry for over
40 years. The company designs and manufactures signal boosters, antennas and related
components that significantly improve cellular telephone signal reception and transmission
in a wide variety of applications, mobile, in-building, and M2M.
With extensive experience in antenna and signal booster research and design, the
company’s engineering team uses a state-of-the-art testing laboratory, including an
anechoic chamber and network analyzers, to fine-tune antenna designs and performance.
For its signal boosters, Wilson Electronics uses a double electrically insulated RF enclosure
and cell tower simulators for compliance testing.
Wilson Electronics signal boosters feature patent Smart Technology™ that enables them
to automatically adjust their power based on cell tower requirements. By detecting and
preventing oscillation (feedback), signal overload and interference with other users,
these Smart Technology™ signal boosters improve network cell phone areas without
compromising carrier systems.
All products are engineered and assembled in the company’s 55,000-square-foot
headquarters in St. George, Utah. Wilson Electronics has product dealers in all 50 states
as well as in countries around the world.
*Also available together in the Home/Office Accessory Kit - 859970
MobilePro
HOME/OFFICE
ACCESSORY KIT
®
This accessory kit adds the
Desk Mount. It increases
the available mounting
options of your Wilson
Electronics
MobilePro®
9
Adjustable
Desk Mount
*(901137)
AC Power
Supply
*(859969)
Antenna Window
Mount
*(901128)
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected] Hours: 7 am to 6 pm MST.
30-Day Money-Back Guarantee
All Wilson Electronics products are protected by Wilson Electronics 30-day moneyback guarantee. If, for any reason, the performance of any product is not acceptable,
simply return the product directly to the reseller with a dated proof of purchase.
1-Year Warranty
Wilson Electronics signal boosters are warranted for one (1) year against defects in
workmanship and/or materials. Warranty cases may be resolved by returning the
product directly to the reseller with a dated proof of purchase.
Signal Boosters may also be returned directly to the manufacturer at the consumer’s
expense, with a dated proof of purchase and a Returned Material Authorization (RMA)
number supplied by Wilson Electronics. Wilson Electronics shall, at its option, either
repair or replace the product. Wilson Electronics will pay for delivery of the repaired
or replaced product back to the original consumer if within the continental USA.
This warranty does not apply to any signal boosters determined by Wilson Electronics
to have been subjected to misuse, abuse, neglect, or mishandling that alters or
damages physical or electronic properties.
RMA numbers may be obtained by phoning Technical Support at 866-294-1660.
Operation is subject to the following two conditions: (1) This device may not cause
interference, and (2) this device must accept any interference, including interference that
may cause undesired operation of this device.
Disclaimer: The information provided by Wilson Electronics, Inc. is believed to
be complete and accurate. However, no responsibility is assumed by Wilson
Electronics, Inc. for any business or personal losses arising from its use, or for
any infringements of patents or other rights of third parties that may result from
its use.
Copyright © 2011 Wilson Electronics, Inc. All rights reserved.
One or more of the following U.S. Patent numbers may apply to the Signal Booster in this
product – D596,614; D596,615; D563,381;7,729,669; 7,486,929; 7,729,656; 7,409,186;
7,783,318; 7,684,838; 12,714,994.
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected] Hours: 7 am to 6 pm MST.
10
3301 East Deseret Drive, St. George, UT 84790
For additional Technical Support visit www.WilsonElectronics.com
or email at: [email protected]
Phone: 866-294-1660 Local: 435-673-5021 Fax: 435-656-2432
www.twitter.com/WilsonCellular
www.facebook.com/WilsonCellular
Part #110543 - Signal booster Instructions MobilePro™ -023 / 06.14.11
20 dB Bandwidth (nominal)
Power output (uplink) for multiple
cell phones:
8.7 dBm
5.1 dBm
2.6 dBm
0.7 dBm
-0.9 dBm
10.5 dBm
7.0 dBm
4.5 dBm
2.5 dBm
0.9 dBm
5 - 8 V DC, 0.5A
Power Requirements
Notes:
1. Nominal gain is the maximum gain at any frequency in the passband.
2. Nominal bandwidth is the difference between two frequencies that are adjacent to the passband where the amplification is 20 dB
lower than the passband amplification. One of the frequencies is lower than the passband and the other is higher.
3. The Manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple carrier
signals are present, the rating would have to be reduced by 3.5 dB, especially where the output signal is re-radiated and can
cause interference to adjacent band users. This power reduction is to be by means of input power or gain reduction and not by
an attenuator at the output of the device.
4. The maximum power for 2 or more simultaneous signals will be reduced by 6 dB every time the number of signals is doubled.
3 dB nominal
> 90 dB
Noise Figure (typical)
Isolation
Number of
channels
2
3
4
5
6
1900 MHz
Maximum Power3
800 MHz
4
Power output for multiple received
channels (downlink). The maximum
power is reduced by the number
of channels:
18.9 dBm
15.4 dBm
12.9 dBm
11.0 dBm
9.4 dBm
21.4 dBm
17.9 dBm
15.4 dBm
13.5 dBm
11.9 dBm
1900 MHz
11.1 dBm
11.0 dBm
10.8 dBm
11.5 dBm
1900 MHz
800 MHz
Maximum Power3
1900 MHz
21.8 dBm
20.8 dBm
21.8 dBm
20.9 dBm
800 MHz
12.9 dBm
12.1 dBm
12.0 dBm
10.3 dBm
Number of
cell phones
2
3
4
5
6
800 MHz
24.6 dBm
25.2 dBm
25.3 dBm
23.0 dBm
47 MHz / 45 MHz (maximum)
101 MHz / 87 MHz (maximum)
40 dB (typical) / 46 dB (maximum)
42 dB (typical) / 49 dB (maximum)
44 dB (typical) / 50 dB (maximum)
43 dB (typical) / 50 dB (maximum)
Dual-Band Specifications
271240
SMA Female
50 ohms
5.2 X 2.7 X 1.2 inch or 13.2 X 6.9 X 3.1 cm
3 oz or 83 Grams
824-894 MHz / 1850-1990 MHz
Power output for single received channel (downlink)
CDMA
GSM
EDGE
WCDMA
3
CDMA
GSM
EDGE
WCDMA
800 MHz (uplink/downlink)
1900 MHz (uplink/downlink)
800 MHz uplink
800 MHz downlink
1900 MHz uplink
1900 MHz downlink
Power output for single cell phone (uplink)
2
Model Number
Connector
Impedance (input/output)
Dimensions
Weight
Frequency
1
Passband Gain (nominal)
Signal Booster Specifications
20 dB Bandwidth (nominal)
Number of
cell phones
2
3
4
5
6
Number of
channels
2
3
4
5
6
0.2 dBm
-3.4 dBm
-5.9 dBm
-7.8 dBm
-9.4 dBm
5 - 8 V DC, 0.5A
1900 MHz
7.0 dBm
3.5 dBm
1.0 dBm
-1.0 dBm
-2.6 dBm
3 dB nominal
> 90 dB
Maximum Power3
800 MHz
1900 MHz
1.8 dBm
-2.7 dBm
-6.4 dBm
-1.0 dBm
18.5 dBm
14.9 dBm
12.4 dBm
10.5 dBm
8.9 dBm
800 MHz
5.6 dBm
0.7 dBm
-2.5 dBm
-2.8 dBm
-2.6 dBm
1900 MHz
18.8 dBm
15.3 dBm
12.8 dBm
10.9 dBm
9.3 dBm
Maximum Power3
1900 MHz
30.1 dBm
26.3 dBm
25.1 dBm
30.9 dBm
800 MHz
800 MHz
31.4 dBm
26.9 dBm
26.0 dBm
31.3 dBm
26.6 dBm
43 MHz / 45 MHz (maximum)
90 MHz / 89 MHz (maximum)
40 dB (typical) / 50 dB (maximum)
Dual-Band Specifications
271220
SMA Female
50 ohms
5.2 X 2.7 X 1.2 inch or 13.2 X 6.9 X 3.1 cm
3 oz or 83 Grams
824-894 MHz / 1850-1990 MHz
Notes:
1. Nominal gain is the maximum gain at any frequency in the passband.
2. Nominal bandwidth is the difference between two frequencies that are adjacent to the passband where the amplification is 20 dB
lower than the passband amplification. One of the frequencies is lower than the passband and the other is higher.
3. The Manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple carrier
signals are present, the rating would have to be reduced by 3.5 dB, especially where the output signal is re-radiated and can
cause interference to adjacent band users. This power reduction is to be by means of input power or gain reduction and not by
an attenuator at the output of the device.
4. The maximum power for 2 or more simultaneous signals will be reduced by 6 dB for every doubling of the number of signals.
Power Requirements
Noise Figure (typical)
Isolation
3,4
Power output for multiple
received channels (downlink). The
maximum power is reduced by the
number of channels:
Power output for single received channel (downlink)
CDMA
GSM
EDGE
WCDMA
AMPS
Power output (uplink) for multiple
cell phones:
3,4
CDMA
GSM
EDGE
WCDMA
AMPS
800 MHz (uplink/downlink)
1900 MHz (uplink/downlink)
Power output for single cell phone (uplink)
2
Model Number
Connector
Impedance (input/output)
Dimensions
Weight
Frequency
1
Passband Gain (nominal)
Signal Booster Specifications
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